🔧 System Utility

[2026-01-11 00:00:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:30:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNUQxNTBEQkYyQURGREQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNUQxNTBEQkYyQURGREQzAA==", "timestamp": "1768069814", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:00:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:00:15] [INFO] Sending instructions to 917202000200 [2026-01-11 00:00:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:00:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:00:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec3694a5594a4dc2ad52c5a59c8c8ef2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:00:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:00:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNUQxNTBEQkYyQURGREQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNUQxNTBEQkYyQURGREQzAA==\",\"timestamp\":\"1768069814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:00:18+05:30"} [2026-01-11 00:00:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNUQxNTBEQkYyQURGREQzAA== [2026-01-11 00:00:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:00:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNUQxNTBEQkYyQURGREQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNUQxNTBEQkYyQURGREQzAA==\",\"timestamp\":\"1768069814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:00:18+05:30"} [2026-01-11 00:00:20] [DEBUG] Ignoring event: delivered [2026-01-11 00:00:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:30:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUZEMzIxQzY3QUI2NEM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUZEMzIxQzY3QUI2NEM5AA==", "timestamp": "1768069819", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:00:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:00:21] [INFO] Sending instructions to 917202000200 [2026-01-11 00:00:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:00:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:00:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ffb957dc2904fe48ba293171def4796", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:00:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:00:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUZEMzIxQzY3QUI2NEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUZEMzIxQzY3QUI2NEM5AA==\",\"timestamp\":\"1768069819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:00:25+05:30"} [2026-01-11 00:00:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUZEMzIxQzY3QUI2NEM5AA== [2026-01-11 00:00:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:00:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUZEMzIxQzY3QUI2NEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUZEMzIxQzY3QUI2NEM5AA==\",\"timestamp\":\"1768069819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:00:25+05:30"} [2026-01-11 00:00:26] [DEBUG] Ignoring event: delivered [2026-01-11 00:00:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:30:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxOUYwOEFBNjY0QUFFRDgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxOUYwOEFBNjY0QUFFRDgyAA==", "timestamp": "1768069825", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:00:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:00:26] [INFO] Sending instructions to 917202000200 [2026-01-11 00:00:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:00:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:00:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5758af0077c44b12be6e61b8c188973c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:00:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:00:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxOUYwOEFBNjY0QUFFRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxOUYwOEFBNjY0QUFFRDgyAA==\",\"timestamp\":\"1768069825\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:00:28+05:30"} [2026-01-11 00:00:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxOUYwOEFBNjY0QUFFRDgyAA== [2026-01-11 00:00:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:00:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxOUYwOEFBNjY0QUFFRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxOUYwOEFBNjY0QUFFRDgyAA==\",\"timestamp\":\"1768069825\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:00:28+05:30"} [2026-01-11 00:00:30] [DEBUG] Ignoring event: delivered [2026-01-11 00:00:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:30:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0REM5NzgxNTE4Mjc4NENFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0REM5NzgxNTE4Mjc4NENFAA==", "timestamp": "1768069830", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:00:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:00:32] [INFO] Sending instructions to 917202000200 [2026-01-11 00:00:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:00:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:00:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3c7ec34512e4c628851840d90abd189", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:00:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0REM5NzgxNTE4Mjc4NENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0REM5NzgxNTE4Mjc4NENFAA==\",\"timestamp\":\"1768069830\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:00:33+05:30"} [2026-01-11 00:00:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0REM5NzgxNTE4Mjc4NENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0REM5NzgxNTE4Mjc4NENFAA==\",\"timestamp\":\"1768069830\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:00:33+05:30"} [2026-01-11 00:00:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0REM5NzgxNTE4Mjc4NENFAA== [2026-01-11 00:00:33] [DEBUG] Ignoring event: delivered [2026-01-11 00:01:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:31:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxQkY5RkQ1NjJDRUY4M0QzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxQkY5RkQ1NjJDRUY4M0QzAA==", "timestamp": "1768069867", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:01:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:01:09] [INFO] Sending instructions to 917202000200 [2026-01-11 00:01:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:01:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:01:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57a3fb75b7394f2fabd3070ad2159170", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:01:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:01:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxQkY5RkQ1NjJDRUY4M0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxQkY5RkQ1NjJDRUY4M0QzAA==\",\"timestamp\":\"1768069867\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:01:10+05:30"} [2026-01-11 00:01:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxQkY5RkQ1NjJDRUY4M0QzAA== [2026-01-11 00:01:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:01:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxQkY5RkQ1NjJDRUY4M0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxQkY5RkQ1NjJDRUY4M0QzAA==\",\"timestamp\":\"1768069867\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:01:10+05:30"} [2026-01-11 00:01:11] [DEBUG] Ignoring event: delivered [2026-01-11 00:01:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:31:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQTlGNzY3NkUwREI2RTI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQTlGNzY3NkUwREI2RTI0AA==", "timestamp": "1768069873", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:01:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:01:14] [INFO] Sending instructions to 917202000200 [2026-01-11 00:01:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:01:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:01:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3cc8600613e404b8b4b2517301ae564", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:01:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:01:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQTlGNzY3NkUwREI2RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQTlGNzY3NkUwREI2RTI0AA==\",\"timestamp\":\"1768069873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:01:15+05:30"} [2026-01-11 00:01:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQTlGNzY3NkUwREI2RTI0AA== [2026-01-11 00:01:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:01:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQTlGNzY3NkUwREI2RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQTlGNzY3NkUwREI2RTI0AA==\",\"timestamp\":\"1768069873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:01:15+05:30"} [2026-01-11 00:01:15] [DEBUG] Ignoring event: delivered [2026-01-11 00:01:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:31:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNDNkQxMjBCMEI5MERGMDg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNDNkQxMjBCMEI5MERGMDg2AA==", "timestamp": "1768069878", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:01:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:01:20] [INFO] Sending instructions to 917202000200 [2026-01-11 00:01:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:01:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:01:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35cd20b977e540328a468c41d91538bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:01:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:01:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNDNkQxMjBCMEI5MERGMDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNDNkQxMjBCMEI5MERGMDg2AA==\",\"timestamp\":\"1768069878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:01:21+05:30"} [2026-01-11 00:01:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNDNkQxMjBCMEI5MERGMDg2AA== [2026-01-11 00:01:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:01:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNDNkQxMjBCMEI5MERGMDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNDNkQxMjBCMEI5MERGMDg2AA==\",\"timestamp\":\"1768069878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:01:21+05:30"} [2026-01-11 00:01:22] [DEBUG] Ignoring event: delivered [2026-01-11 00:01:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:31:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3RDc5RTA4Q0U4MTMyNzNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3RDc5RTA4Q0U4MTMyNzNDAA==", "timestamp": "1768069884", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:01:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:01:26] [INFO] Sending instructions to 917202000200 [2026-01-11 00:01:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:01:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:01:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a9d15c5770b457a8fed1fa8f59d12f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:01:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:01:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3RDc5RTA4Q0U4MTMyNzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3RDc5RTA4Q0U4MTMyNzNDAA==\",\"timestamp\":\"1768069884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:01:28+05:30"} [2026-01-11 00:01:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3RDc5RTA4Q0U4MTMyNzNDAA== [2026-01-11 00:01:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:01:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3RDc5RTA4Q0U4MTMyNzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3RDc5RTA4Q0U4MTMyNzNDAA==\",\"timestamp\":\"1768069884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:01:28+05:30"} [2026-01-11 00:01:29] [DEBUG] Ignoring event: delivered [2026-01-11 00:02:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:32:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxQTM0RTA5Qzk0MzBCNDAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxQTM0RTA5Qzk0MzBCNDAyAA==", "timestamp": "1768069921", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:02:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:02:02] [INFO] Sending instructions to 917202000200 [2026-01-11 00:02:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:02:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:02:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb3eeac111cf4fccb9c5a39cfd3dba7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:02:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxQTM0RTA5Qzk0MzBCNDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxQTM0RTA5Qzk0MzBCNDAyAA==\",\"timestamp\":\"1768069921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:03+05:30"} [2026-01-11 00:02:04] [DEBUG] Ignoring event: delivered [2026-01-11 00:02:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxQTM0RTA5Qzk0MzBCNDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxQTM0RTA5Qzk0MzBCNDAyAA==\",\"timestamp\":\"1768069921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:03+05:30"} [2026-01-11 00:02:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxQTM0RTA5Qzk0MzBCNDAyAA== [2026-01-11 00:02:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:32:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4NDBDQjgxMTlCQzNFMkVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4NDBDQjgxMTlCQzNFMkVEAA==", "timestamp": "1768069926", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:02:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:02:08] [INFO] Sending instructions to 917202000200 [2026-01-11 00:02:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:02:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:02:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d06a0f192924ceaabd03eeac9063e19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4NDBDQjgxMTlCQzNFMkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4NDBDQjgxMTlCQzNFMkVEAA==\",\"timestamp\":\"1768069926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:11+05:30"} [2026-01-11 00:02:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4NDBDQjgxMTlCQzNFMkVEAA== [2026-01-11 00:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4NDBDQjgxMTlCQzNFMkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4NDBDQjgxMTlCQzNFMkVEAA==\",\"timestamp\":\"1768069926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:11+05:30"} [2026-01-11 00:02:11] [DEBUG] Ignoring event: delivered [2026-01-11 00:02:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:32:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0RjhENDVFRUFGRDMwNUY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0RjhENDVFRUFGRDMwNUY3AA==", "timestamp": "1768069932", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:02:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:02:14] [INFO] Sending instructions to 917202000200 [2026-01-11 00:02:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:02:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:02:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e3bab1d2ec24922b4c23fc792798b10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:02:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0RjhENDVFRUFGRDMwNUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0RjhENDVFRUFGRDMwNUY3AA==\",\"timestamp\":\"1768069932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:15+05:30"} [2026-01-11 00:02:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0RjhENDVFRUFGRDMwNUY3AA== [2026-01-11 00:02:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0RjhENDVFRUFGRDMwNUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0RjhENDVFRUFGRDMwNUY3AA==\",\"timestamp\":\"1768069932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:15+05:30"} [2026-01-11 00:02:16] [DEBUG] Ignoring event: delivered [2026-01-11 00:02:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:32:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzODBFQkU0ODczNTE1Q0VEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzODBFQkU0ODczNTE1Q0VEAA==", "timestamp": "1768069937", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:02:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:02:19] [INFO] Sending instructions to 917202000200 [2026-01-11 00:02:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:02:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:02:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fca91e3753f64943b2bcb544bd04cd3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzODBFQkU0ODczNTE1Q0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzODBFQkU0ODczNTE1Q0VEAA==\",\"timestamp\":\"1768069937\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:21+05:30"} [2026-01-11 00:02:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzODBFQkU0ODczNTE1Q0VEAA== [2026-01-11 00:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzODBFQkU0ODczNTE1Q0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzODBFQkU0ODczNTE1Q0VEAA==\",\"timestamp\":\"1768069937\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:21+05:30"} [2026-01-11 00:02:23] [DEBUG] Ignoring event: delivered [2026-01-11 00:02:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:32:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQkU3RjBDMEEzRkY5ODg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQkU3RjBDMEEzRkY5ODg1AA==", "timestamp": "1768069973", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:02:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:02:55] [INFO] Sending instructions to 917202000200 [2026-01-11 00:02:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:02:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:02:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ffeaf7123784be9af753211849df048", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:02:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQkU3RjBDMEEzRkY5ODg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQkU3RjBDMEEzRkY5ODg1AA==\",\"timestamp\":\"1768069973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:57+05:30"} [2026-01-11 00:02:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQkU3RjBDMEEzRkY5ODg1AA== [2026-01-11 00:02:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:02:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQkU3RjBDMEEzRkY5ODg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQkU3RjBDMEEzRkY5ODg1AA==\",\"timestamp\":\"1768069973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:02:57+05:30"} [2026-01-11 00:02:58] [DEBUG] Ignoring event: delivered [2026-01-11 00:03:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:33:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzRUI1QzlFMUE5QTg3QTlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzRUI1QzlFMUE5QTg3QTlGAA==", "timestamp": "1768069979", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:03:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:03:00] [INFO] Sending instructions to 917202000200 [2026-01-11 00:03:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:03:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:03:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83b99b54764b4498a146c52d9ca47df9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:03:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzRUI1QzlFMUE5QTg3QTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzRUI1QzlFMUE5QTg3QTlGAA==\",\"timestamp\":\"1768069979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:04+05:30"} [2026-01-11 00:03:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzRUI1QzlFMUE5QTg3QTlGAA== [2026-01-11 00:03:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzRUI1QzlFMUE5QTg3QTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzRUI1QzlFMUE5QTg3QTlGAA==\",\"timestamp\":\"1768069979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:04+05:30"} [2026-01-11 00:03:05] [DEBUG] Ignoring event: delivered [2026-01-11 00:03:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:33:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQTdDNTJBNDY4MzdCRTIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQTdDNTJBNDY4MzdCRTIzAA==", "timestamp": "1768069984", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:03:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:03:05] [INFO] Sending instructions to 917202000200 [2026-01-11 00:03:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:03:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:03:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd8a3ebe31ba46be98eeeb07630b4cd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:03:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQTdDNTJBNDY4MzdCRTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQTdDNTJBNDY4MzdCRTIzAA==\",\"timestamp\":\"1768069984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:09+05:30"} [2026-01-11 00:03:09] [DEBUG] Ignoring event: delivered [2026-01-11 00:03:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQTdDNTJBNDY4MzdCRTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQTdDNTJBNDY4MzdCRTIzAA==\",\"timestamp\":\"1768069984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:09+05:30"} [2026-01-11 00:03:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQTdDNTJBNDY4MzdCRTIzAA== [2026-01-11 00:03:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:33:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5REIxOTJERjI4NzBFRkU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5REIxOTJERjI4NzBFRkU1AA==", "timestamp": "1768069989", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:03:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:03:11] [INFO] Sending instructions to 917202000200 [2026-01-11 00:03:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:03:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:03:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57a97b928c0f4525a53e0b4f5f4f24a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:03:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5REIxOTJERjI4NzBFRkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5REIxOTJERjI4NzBFRkU1AA==\",\"timestamp\":\"1768069989\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:12+05:30"} [2026-01-11 00:03:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5REIxOTJERjI4NzBFRkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5REIxOTJERjI4NzBFRkU1AA==\",\"timestamp\":\"1768069989\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:12+05:30"} [2026-01-11 00:03:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5REIxOTJERjI4NzBFRkU1AA== [2026-01-11 00:03:12] [DEBUG] Ignoring event: delivered [2026-01-11 00:03:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:33:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMUE2QkMyQUU3RjMzQjkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMUE2QkMyQUU3RjMzQjkxAA==", "timestamp": "1768069995", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:03:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:03:17] [INFO] Sending instructions to 917202000200 [2026-01-11 00:03:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:03:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:03:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4cc1052d982470f98904037acce522d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:03:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMUE2QkMyQUU3RjMzQjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMUE2QkMyQUU3RjMzQjkxAA==\",\"timestamp\":\"1768069995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:18+05:30"} [2026-01-11 00:03:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMUE2QkMyQUU3RjMzQjkxAA== [2026-01-11 00:03:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMUE2QkMyQUU3RjMzQjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMUE2QkMyQUU3RjMzQjkxAA==\",\"timestamp\":\"1768069995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:18+05:30"} [2026-01-11 00:03:19] [DEBUG] Ignoring event: delivered [2026-01-11 00:03:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:33:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMEFEQjc1NjQyNzI3NTdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMEFEQjc1NjQyNzI3NTdFAA==", "timestamp": "1768070000", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:03:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:03:22] [INFO] Sending instructions to 917202000200 [2026-01-11 00:03:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:03:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:03:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ad23bf690fc4095a3005b6d9de65e66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:03:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMEFEQjc1NjQyNzI3NTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMEFEQjc1NjQyNzI3NTdFAA==\",\"timestamp\":\"1768070000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:22+05:30"} [2026-01-11 00:03:23] [DEBUG] Ignoring event: delivered [2026-01-11 00:03:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMEFEQjc1NjQyNzI3NTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMEFEQjc1NjQyNzI3NTdFAA==\",\"timestamp\":\"1768070000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:03:22+05:30"} [2026-01-11 00:03:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMEFEQjc1NjQyNzI3NTdFAA== [2026-01-11 00:03:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:33:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCRDY0QjdBMzA1RjEyRDIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCRDY0QjdBMzA1RjEyRDIxAA==", "timestamp": "1768070037", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:03:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:03:58] [INFO] Sending instructions to 917202000200 [2026-01-11 00:03:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:03:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:03:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c65a4d13a7d45738ddfa225f4d599c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:04:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCRDY0QjdBMzA1RjEyRDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCRDY0QjdBMzA1RjEyRDIxAA==\",\"timestamp\":\"1768070037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:02+05:30"} [2026-01-11 00:04:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCRDY0QjdBMzA1RjEyRDIxAA== [2026-01-11 00:04:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:03:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCRDY0QjdBMzA1RjEyRDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCRDY0QjdBMzA1RjEyRDIxAA==\",\"timestamp\":\"1768070037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:02+05:30"} [2026-01-11 00:04:03] [DEBUG] Ignoring event: delivered [2026-01-11 00:04:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:34:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMUUyMjBGRTUxNTNBQTEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMUUyMjBGRTUxNTNBQTEzAA==", "timestamp": "1768070042", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:04:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:04:04] [INFO] Sending instructions to 917202000200 [2026-01-11 00:04:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:04:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:04:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23cf214dbb9c46409b995012a649117f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:04:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMUUyMjBGRTUxNTNBQTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMUUyMjBGRTUxNTNBQTEzAA==\",\"timestamp\":\"1768070042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:07+05:30"} [2026-01-11 00:04:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMUUyMjBGRTUxNTNBQTEzAA== [2026-01-11 00:04:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMUUyMjBGRTUxNTNBQTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMUUyMjBGRTUxNTNBQTEzAA==\",\"timestamp\":\"1768070042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:07+05:30"} [2026-01-11 00:04:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:04:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:34:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5QkUzNEMwQUNERTg0MEI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5QkUzNEMwQUNERTg0MEI5AA==", "timestamp": "1768070078", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:04:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:04:39] [INFO] Sending instructions to 917202000200 [2026-01-11 00:04:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:04:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:04:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bccd70db8a1d43b9a23bd1c60a667237", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:04:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5QkUzNEMwQUNERTg0MEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5QkUzNEMwQUNERTg0MEI5AA==\",\"timestamp\":\"1768070078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:41+05:30"} [2026-01-11 00:04:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5QkUzNEMwQUNERTg0MEI5AA== [2026-01-11 00:04:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5QkUzNEMwQUNERTg0MEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5QkUzNEMwQUNERTg0MEI5AA==\",\"timestamp\":\"1768070078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:41+05:30"} [2026-01-11 00:04:42] [DEBUG] Ignoring event: delivered [2026-01-11 00:04:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:34:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCRjcwQkRFODIzMjcxRjdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCRjcwQkRFODIzMjcxRjdDAA==", "timestamp": "1768070083", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:04:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:04:45] [INFO] Sending instructions to 917202000200 [2026-01-11 00:04:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:04:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:04:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87711030406a44f5a9902c545bd5f233", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:04:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCRjcwQkRFODIzMjcxRjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCRjcwQkRFODIzMjcxRjdDAA==\",\"timestamp\":\"1768070083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:46+05:30"} [2026-01-11 00:04:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCRjcwQkRFODIzMjcxRjdDAA== [2026-01-11 00:04:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCRjcwQkRFODIzMjcxRjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCRjcwQkRFODIzMjcxRjdDAA==\",\"timestamp\":\"1768070083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:46+05:30"} [2026-01-11 00:04:47] [DEBUG] Ignoring event: delivered [2026-01-11 00:04:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:34:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkUxN0Y5QkU0MUVCQUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkUxN0Y5QkU0MUVCQUNEAA==", "timestamp": "1768070088", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:04:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:04:50] [INFO] Sending instructions to 917202000200 [2026-01-11 00:04:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:04:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:04:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f10270e63ec46958937d35a1adbaf08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:04:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkUxN0Y5QkU0MUVCQUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkUxN0Y5QkU0MUVCQUNEAA==\",\"timestamp\":\"1768070088\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:53+05:30"} [2026-01-11 00:04:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkUxN0Y5QkU0MUVCQUNEAA== [2026-01-11 00:04:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkUxN0Y5QkU0MUVCQUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkUxN0Y5QkU0MUVCQUNEAA==\",\"timestamp\":\"1768070088\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:53+05:30"} [2026-01-11 00:04:54] [DEBUG] Ignoring event: delivered [2026-01-11 00:04:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:34:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2QzNERTQ0MjE4NDg3ODU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2QzNERTQ0MjE4NDg3ODU5AA==", "timestamp": "1768070093", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:04:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:04:55] [INFO] Sending instructions to 917202000200 [2026-01-11 00:04:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:04:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:04:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b8037908a044fef9ac2b4db7e0c34f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:04:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2QzNERTQ0MjE4NDg3ODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2QzNERTQ0MjE4NDg3ODU5AA==\",\"timestamp\":\"1768070093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:58+05:30"} [2026-01-11 00:04:59] [DEBUG] Ignoring event: delivered [2026-01-11 00:04:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:04:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2QzNERTQ0MjE4NDg3ODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2QzNERTQ0MjE4NDg3ODU5AA==\",\"timestamp\":\"1768070093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:04:58+05:30"} [2026-01-11 00:04:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2QzNERTQ0MjE4NDg3ODU5AA== [2026-01-11 00:05:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:35:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NTUzMkY2NzE3NjEwMjQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NTUzMkY2NzE3NjEwMjQ1AA==", "timestamp": "1768070129", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:05:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:05:31] [INFO] Sending instructions to 917202000200 [2026-01-11 00:05:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:05:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:05:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a2e038853c3492ea68bf6f47ae6decc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:05:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:05:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NTUzMkY2NzE3NjEwMjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NTUzMkY2NzE3NjEwMjQ1AA==\",\"timestamp\":\"1768070129\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:05:32+05:30"} [2026-01-11 00:05:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NTUzMkY2NzE3NjEwMjQ1AA== [2026-01-11 00:05:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:05:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NTUzMkY2NzE3NjEwMjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NTUzMkY2NzE3NjEwMjQ1AA==\",\"timestamp\":\"1768070129\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:05:32+05:30"} [2026-01-11 00:05:33] [DEBUG] Ignoring event: delivered [2026-01-11 00:05:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:35:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOTI4MkQyMTYxNzZBQzAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOTI4MkQyMTYxNzZBQzAxAA==", "timestamp": "1768070135", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:05:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:05:36] [INFO] Sending instructions to 917202000200 [2026-01-11 00:05:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:05:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:05:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "531242cb06814d6b822e5e5dedbd6e8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:05:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:05:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOTI4MkQyMTYxNzZBQzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOTI4MkQyMTYxNzZBQzAxAA==\",\"timestamp\":\"1768070135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:05:36+05:30"} [2026-01-11 00:05:37] [DEBUG] Ignoring event: delivered [2026-01-11 00:05:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:05:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOTI4MkQyMTYxNzZBQzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOTI4MkQyMTYxNzZBQzAxAA==\",\"timestamp\":\"1768070135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:05:36+05:30"} [2026-01-11 00:05:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOTI4MkQyMTYxNzZBQzAxAA== [2026-01-11 00:05:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:35:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQkQxRkFCMDIyMjBDNzM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQkQxRkFCMDIyMjBDNzM2AA==", "timestamp": "1768070140", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:05:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:05:42] [INFO] Sending instructions to 917202000200 [2026-01-11 00:05:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:05:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:05:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "454cbb7ee5ca46409e0a82bac43ea580", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:05:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:05:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQkQxRkFCMDIyMjBDNzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQkQxRkFCMDIyMjBDNzM2AA==\",\"timestamp\":\"1768070140\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:05:47+05:30"} [2026-01-11 00:05:48] [DEBUG] Ignoring event: delivered [2026-01-11 00:05:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:05:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQkQxRkFCMDIyMjBDNzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQkQxRkFCMDIyMjBDNzM2AA==\",\"timestamp\":\"1768070140\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:05:47+05:30"} [2026-01-11 00:05:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQkQxRkFCMDIyMjBDNzM2AA== [2026-01-11 00:06:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:36:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExQjVCNzE5MkFDRDdGQjQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExQjVCNzE5MkFDRDdGQjQ2AA==", "timestamp": "1768070167", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:06:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:06:09] [INFO] Sending instructions to 917202000200 [2026-01-11 00:06:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:06:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:06:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2713cd8b88eb4c28965174eba7bef4d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:06:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExQjVCNzE5MkFDRDdGQjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExQjVCNzE5MkFDRDdGQjQ2AA==\",\"timestamp\":\"1768070167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:06:10+05:30"} [2026-01-11 00:06:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExQjVCNzE5MkFDRDdGQjQ2AA== [2026-01-11 00:06:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExQjVCNzE5MkFDRDdGQjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExQjVCNzE5MkFDRDdGQjQ2AA==\",\"timestamp\":\"1768070167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:06:10+05:30"} [2026-01-11 00:06:12] [DEBUG] Ignoring event: delivered [2026-01-11 00:06:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:36:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1Qzk3QTJBOTJCQzQ4MzUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1Qzk3QTJBOTJCQzQ4MzUyAA==", "timestamp": "1768070173", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:06:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:06:15] [INFO] Sending instructions to 917202000200 [2026-01-11 00:06:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:06:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:06:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9527b19f37bf4eb2b2e869ca4ab1d721", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:06:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1Qzk3QTJBOTJCQzQ4MzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1Qzk3QTJBOTJCQzQ4MzUyAA==\",\"timestamp\":\"1768070173\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:06:15+05:30"} [2026-01-11 00:06:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1Qzk3QTJBOTJCQzQ4MzUyAA== [2026-01-11 00:06:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1Qzk3QTJBOTJCQzQ4MzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1Qzk3QTJBOTJCQzQ4MzUyAA==\",\"timestamp\":\"1768070173\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:06:15+05:30"} [2026-01-11 00:06:16] [DEBUG] Ignoring event: delivered [2026-01-11 00:06:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:36:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMTVBNjBEQ0Y1RUM0QTA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMTVBNjBEQ0Y1RUM0QTA0AA==", "timestamp": "1768070177", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:06:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:06:19] [INFO] Sending instructions to 917202000200 [2026-01-11 00:06:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:06:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:06:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c31f5dc3ebb43bb836fe73918e634d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:06:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMTVBNjBEQ0Y1RUM0QTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMTVBNjBEQ0Y1RUM0QTA0AA==\",\"timestamp\":\"1768070177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:06:21+05:30"} [2026-01-11 00:06:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMTVBNjBEQ0Y1RUM0QTA0AA== [2026-01-11 00:06:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMTVBNjBEQ0Y1RUM0QTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMTVBNjBEQ0Y1RUM0QTA0AA==\",\"timestamp\":\"1768070177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:06:21+05:30"} [2026-01-11 00:06:22] [DEBUG] Ignoring event: delivered [2026-01-11 00:06:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:36:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0OTIyMDFBMkUzRjkxMzg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0OTIyMDFBMkUzRjkxMzg3AA==", "timestamp": "1768070209", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:06:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:06:51] [INFO] Sending instructions to 917202000200 [2026-01-11 00:06:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:06:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:06:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e583d3fcf6cc4735a0751ed9ec97d553", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:06:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0OTIyMDFBMkUzRjkxMzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0OTIyMDFBMkUzRjkxMzg3AA==\",\"timestamp\":\"1768070209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:06:54+05:30"} [2026-01-11 00:06:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0OTIyMDFBMkUzRjkxMzg3AA== [2026-01-11 00:06:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0OTIyMDFBMkUzRjkxMzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0OTIyMDFBMkUzRjkxMzg3AA==\",\"timestamp\":\"1768070209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:06:54+05:30"} [2026-01-11 00:06:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:06:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:36:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVENjQxMjUyRkRDRDM0QjQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVENjQxMjUyRkRDRDM0QjQ5AA==", "timestamp": "1768070213", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:06:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:06:55] [INFO] Sending instructions to 917202000200 [2026-01-11 00:06:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:06:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:06:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d56ac5b0d3249f2bf8755789bf4f857", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:06:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:36:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMUI3NUM3MURBMzY0Q0U5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMUI3NUM3MURBMzY0Q0U5AA==", "timestamp": "1768070215", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:06:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:06:56] [INFO] Sending instructions to 917202000200 [2026-01-11 00:06:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:06:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:06:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78beeed083a44c9fad6691f4718b862d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:07:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVENjQxMjUyRkRDRDM0QjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVENjQxMjUyRkRDRDM0QjQ5AA==\",\"timestamp\":\"1768070213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:00+05:30"} [2026-01-11 00:07:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVENjQxMjUyRkRDRDM0QjQ5AA== [2026-01-11 00:07:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVENjQxMjUyRkRDRDM0QjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVENjQxMjUyRkRDRDM0QjQ5AA==\",\"timestamp\":\"1768070213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:00+05:30"} [2026-01-11 00:07:01] [DEBUG] Ignoring event: delivered [2026-01-11 00:07:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMUI3NUM3MURBMzY0Q0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMUI3NUM3MURBMzY0Q0U5AA==\",\"timestamp\":\"1768070215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:00+05:30"} [2026-01-11 00:07:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMUI3NUM3MURBMzY0Q0U5AA== [2026-01-11 00:07:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:06:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMUI3NUM3MURBMzY0Q0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMUI3NUM3MURBMzY0Q0U5AA==\",\"timestamp\":\"1768070215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:00+05:30"} [2026-01-11 00:07:01] [DEBUG] Ignoring event: delivered [2026-01-11 00:07:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:37:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0QzQzMDRERkMzNTU4MEZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0QzQzMDRERkMzNTU4MEZEAA==", "timestamp": "1768070249", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:07:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:07:31] [INFO] Sending instructions to 917202000200 [2026-01-11 00:07:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:07:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:07:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32330e54f7c243179c2f6f7bbac9097b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:07:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:37:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyNTlCMjkxMzVFM0JDNjMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyNTlCMjkxMzVFM0JDNjMzAA==", "timestamp": "1768070251", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:07:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:07:33] [INFO] Sending instructions to 917202000200 [2026-01-11 00:07:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:07:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:07:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd0628d167ac4b97b5d12d19dc14c16a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:07:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:07:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0QzQzMDRERkMzNTU4MEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0QzQzMDRERkMzNTU4MEZEAA==\",\"timestamp\":\"1768070249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:34+05:30"} [2026-01-11 00:07:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0QzQzMDRERkMzNTU4MEZEAA== [2026-01-11 00:07:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:07:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0QzQzMDRERkMzNTU4MEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0QzQzMDRERkMzNTU4MEZEAA==\",\"timestamp\":\"1768070249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:34+05:30"} [2026-01-11 00:07:35] [DEBUG] Ignoring event: delivered [2026-01-11 00:07:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:07:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyNTlCMjkxMzVFM0JDNjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyNTlCMjkxMzVFM0JDNjMzAA==\",\"timestamp\":\"1768070251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:34+05:30"} [2026-01-11 00:07:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyNTlCMjkxMzVFM0JDNjMzAA== [2026-01-11 00:07:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:07:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyNTlCMjkxMzVFM0JDNjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyNTlCMjkxMzVFM0JDNjMzAA==\",\"timestamp\":\"1768070251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:34+05:30"} [2026-01-11 00:07:36] [DEBUG] Ignoring event: delivered [2026-01-11 00:07:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:37:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3M0Y2ODhGNzFENTNERTVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3M0Y2ODhGNzFENTNERTVGAA==", "timestamp": "1768070255", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:07:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:07:36] [INFO] Sending instructions to 917202000200 [2026-01-11 00:07:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:07:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:07:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "811d584993114731996a2bdd47c57796", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:07:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:07:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3M0Y2ODhGNzFENTNERTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3M0Y2ODhGNzFENTNERTVGAA==\",\"timestamp\":\"1768070255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:39+05:30"} [2026-01-11 00:07:40] [DEBUG] Ignoring event: delivered [2026-01-11 00:07:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:07:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3M0Y2ODhGNzFENTNERTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3M0Y2ODhGNzFENTNERTVGAA==\",\"timestamp\":\"1768070255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:07:39+05:30"} [2026-01-11 00:07:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3M0Y2ODhGNzFENTNERTVGAA== [2026-01-11 00:08:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:38:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RDJDM0YwOTA0NEQyMjVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RDJDM0YwOTA0NEQyMjVFAA==", "timestamp": "1768070287", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:08:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:08:08] [INFO] Sending instructions to 917202000200 [2026-01-11 00:08:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:08:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:08:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "533d019f22434d0aa9c286915ccb6282", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RDJDM0YwOTA0NEQyMjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RDJDM0YwOTA0NEQyMjVFAA==\",\"timestamp\":\"1768070287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:09+05:30"} [2026-01-11 00:08:11] [DEBUG] Ignoring event: delivered [2026-01-11 00:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RDJDM0YwOTA0NEQyMjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RDJDM0YwOTA0NEQyMjVFAA==\",\"timestamp\":\"1768070287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:09+05:30"} [2026-01-11 00:08:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RDJDM0YwOTA0NEQyMjVFAA== [2026-01-11 00:08:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:38:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCQUJGQzY5OTMzMDBBRjVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCQUJGQzY5OTMzMDBBRjVDAA==", "timestamp": "1768070291", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:08:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:08:12] [INFO] Sending instructions to 917202000200 [2026-01-11 00:08:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:08:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:08:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71d2f5802e9f49e8a2b39dbe15ae54f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:08:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:38:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3MDYwQzJBOUU4N0QyOEJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3MDYwQzJBOUU4N0QyOEJEAA==", "timestamp": "1768070292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:08:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:08:14] [INFO] Sending instructions to 917202000200 [2026-01-11 00:08:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:08:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:08:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23c4123766224fc5812932722d2c94a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCQUJGQzY5OTMzMDBBRjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCQUJGQzY5OTMzMDBBRjVDAA==\",\"timestamp\":\"1768070291\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:15+05:30"} [2026-01-11 00:08:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCQUJGQzY5OTMzMDBBRjVDAA== [2026-01-11 00:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCQUJGQzY5OTMzMDBBRjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCQUJGQzY5OTMzMDBBRjVDAA==\",\"timestamp\":\"1768070291\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:15+05:30"} [2026-01-11 00:08:16] [DEBUG] Ignoring event: delivered [2026-01-11 00:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3MDYwQzJBOUU4N0QyOEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3MDYwQzJBOUU4N0QyOEJEAA==\",\"timestamp\":\"1768070292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:15+05:30"} [2026-01-11 00:08:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3MDYwQzJBOUU4N0QyOEJEAA== [2026-01-11 00:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3MDYwQzJBOUU4N0QyOEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3MDYwQzJBOUU4N0QyOEJEAA==\",\"timestamp\":\"1768070292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:15+05:30"} [2026-01-11 00:08:16] [DEBUG] Ignoring event: delivered [2026-01-11 00:08:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:38:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2NzFFMkYxOEM0RjA0MjUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2NzFFMkYxOEM0RjA0MjUzAA==", "timestamp": "1768070327", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:08:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:08:48] [INFO] Sending instructions to 917202000200 [2026-01-11 00:08:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:08:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:08:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1a56b3a148343338f49b2b07949574c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:08:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:38:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUYwOEUxQTBBMUY1RDhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUYwOEUxQTBBMUY1RDhCAA==", "timestamp": "1768070328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:08:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:08:49] [INFO] Sending instructions to 917202000200 [2026-01-11 00:08:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:08:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:08:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1aa88e0a89245b39c5e89e0e6f5dda3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:08:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:38:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkVCMkQyQTAxMjYyMDRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkVCMkQyQTAxMjYyMDRFAA==", "timestamp": "1768070332", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:08:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:08:54] [INFO] Sending instructions to 917202000200 [2026-01-11 00:08:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:08:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:08:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4415f1bf9e749a29190775fbe8d5dcb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2NzFFMkYxOEM0RjA0MjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2NzFFMkYxOEM0RjA0MjUzAA==\",\"timestamp\":\"1768070327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:53+05:30"} [2026-01-11 00:08:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2NzFFMkYxOEM0RjA0MjUzAA== [2026-01-11 00:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2NzFFMkYxOEM0RjA0MjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2NzFFMkYxOEM0RjA0MjUzAA==\",\"timestamp\":\"1768070327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:53+05:30"} [2026-01-11 00:08:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUYwOEUxQTBBMUY1RDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUYwOEUxQTBBMUY1RDhCAA==\",\"timestamp\":\"1768070328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:53+05:30"} [2026-01-11 00:08:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUYwOEUxQTBBMUY1RDhCAA== [2026-01-11 00:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUYwOEUxQTBBMUY1RDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUYwOEUxQTBBMUY1RDhCAA==\",\"timestamp\":\"1768070328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:53+05:30"} [2026-01-11 00:08:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkVCMkQyQTAxMjYyMDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkVCMkQyQTAxMjYyMDRFAA==\",\"timestamp\":\"1768070332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:54+05:30"} [2026-01-11 00:08:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkVCMkQyQTAxMjYyMDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkVCMkQyQTAxMjYyMDRFAA==\",\"timestamp\":\"1768070332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:08:54+05:30"} [2026-01-11 00:08:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkVCMkQyQTAxMjYyMDRFAA== [2026-01-11 00:09:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:39:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEOEFCQUM0ODVBNzJERUQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEOEFCQUM0ODVBNzJERUQ4AA==", "timestamp": "1768070364", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:09:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:09:26] [INFO] Sending instructions to 917202000200 [2026-01-11 00:09:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:09:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:09:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1804955791a74b64bbcdc409a7b3fc9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:09:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:09:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEOEFCQUM0ODVBNzJERUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEOEFCQUM0ODVBNzJERUQ4AA==\",\"timestamp\":\"1768070364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:09:26+05:30"} [2026-01-11 00:09:27] [DEBUG] Ignoring event: delivered [2026-01-11 00:09:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:09:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEOEFCQUM0ODVBNzJERUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEOEFCQUM0ODVBNzJERUQ4AA==\",\"timestamp\":\"1768070364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:09:26+05:30"} [2026-01-11 00:09:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEOEFCQUM0ODVBNzJERUQ4AA== [2026-01-11 00:09:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:39:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3QUNGNkUyRDk0ODFBOENDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3QUNGNkUyRDk0ODFBOENDAA==", "timestamp": "1768070368", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:09:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:09:30] [INFO] Sending instructions to 917202000200 [2026-01-11 00:09:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:09:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:09:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed8e310dd9f3415f9df50d6820b8205a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:09:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:39:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDNzNGMTlDQzIwRjk3ODc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDNzNGMTlDQzIwRjk3ODc1AA==", "timestamp": "1768070370", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:09:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:09:32] [INFO] Sending instructions to 917202000200 [2026-01-11 00:09:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:09:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:09:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e5a7c16c52147b190106a03b4e4bb52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:09:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:09:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3QUNGNkUyRDk0ODFBOENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3QUNGNkUyRDk0ODFBOENDAA==\",\"timestamp\":\"1768070368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:09:32+05:30"} [2026-01-11 00:09:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3QUNGNkUyRDk0ODFBOENDAA== [2026-01-11 00:09:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:09:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3QUNGNkUyRDk0ODFBOENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3QUNGNkUyRDk0ODFBOENDAA==\",\"timestamp\":\"1768070368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:09:32+05:30"} [2026-01-11 00:09:34] [DEBUG] Ignoring event: delivered [2026-01-11 00:09:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:09:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDNzNGMTlDQzIwRjk3ODc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDNzNGMTlDQzIwRjk3ODc1AA==\",\"timestamp\":\"1768070370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:09:32+05:30"} [2026-01-11 00:09:34] [DEBUG] Ignoring event: delivered [2026-01-11 00:10:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:40:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyNjUyRjJCNEYxNUY5MjNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyNjUyRjJCNEYxNUY5MjNCAA==", "timestamp": "1768070405", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:10:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:10:07] [INFO] Sending instructions to 917202000200 [2026-01-11 00:10:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:10:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:10:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1862b958e5dd42618427ba38e0c3d7b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:10:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:40:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4QTNENEQzNUM2NjUzNjRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4QTNENEQzNUM2NjUzNjRFAA==", "timestamp": "1768070406", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:10:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:10:08] [INFO] Sending instructions to 917202000200 [2026-01-11 00:10:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:10:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:10:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cdec14c763145a3917b1379bf24b4f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:10:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyNjUyRjJCNEYxNUY5MjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyNjUyRjJCNEYxNUY5MjNCAA==\",\"timestamp\":\"1768070405\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:07+05:30"} [2026-01-11 00:10:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyNjUyRjJCNEYxNUY5MjNCAA== [2026-01-11 00:10:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyNjUyRjJCNEYxNUY5MjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyNjUyRjJCNEYxNUY5MjNCAA==\",\"timestamp\":\"1768070405\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:07+05:30"} [2026-01-11 00:10:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:10:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4QTNENEQzNUM2NjUzNjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4QTNENEQzNUM2NjUzNjRFAA==\",\"timestamp\":\"1768070406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:09+05:30"} [2026-01-11 00:10:10] [DEBUG] Ignoring event: delivered [2026-01-11 00:10:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:40:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5RThDN0MzOTlGRkU3RjE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5RThDN0MzOTlGRkU3RjE2AA==", "timestamp": "1768070410", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:10:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:10:12] [INFO] Sending instructions to 917202000200 [2026-01-11 00:10:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:10:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:10:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6905602969c4d15802b4f1ac3a973f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:10:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5RThDN0MzOTlGRkU3RjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5RThDN0MzOTlGRkU3RjE2AA==\",\"timestamp\":\"1768070410\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:13+05:30"} [2026-01-11 00:10:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5RThDN0MzOTlGRkU3RjE2AA== [2026-01-11 00:10:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5RThDN0MzOTlGRkU3RjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5RThDN0MzOTlGRkU3RjE2AA==\",\"timestamp\":\"1768070410\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:13+05:30"} [2026-01-11 00:10:13] [DEBUG] Ignoring event: delivered [2026-01-11 00:10:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:40:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzQzg3NTYwQzVCQ0Y0NkNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzQzg3NTYwQzVCQ0Y0NkNFAA==", "timestamp": "1768070442", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:10:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:10:44] [INFO] Sending instructions to 917202000200 [2026-01-11 00:10:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:10:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:10:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb35210cb1d54423b497874363f07c8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:10:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzQzg3NTYwQzVCQ0Y0NkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzQzg3NTYwQzVCQ0Y0NkNFAA==\",\"timestamp\":\"1768070442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:45+05:30"} [2026-01-11 00:10:46] [DEBUG] Ignoring event: delivered [2026-01-11 00:10:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzQzg3NTYwQzVCQ0Y0NkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzQzg3NTYwQzVCQ0Y0NkNFAA==\",\"timestamp\":\"1768070442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:45+05:30"} [2026-01-11 00:10:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzQzg3NTYwQzVCQ0Y0NkNFAA== [2026-01-11 00:10:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:40:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDQzlCM0FDNjA4Mzc0N0REAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDQzlCM0FDNjA4Mzc0N0REAA==", "timestamp": "1768070446", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:10:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:10:48] [INFO] Sending instructions to 917202000200 [2026-01-11 00:10:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:10:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:10:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e98fd70d0cd469085db1f4be91ce9dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:10:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDQzlCM0FDNjA4Mzc0N0REAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDQzlCM0FDNjA4Mzc0N0REAA==\",\"timestamp\":\"1768070446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:49+05:30"} [2026-01-11 00:10:49] [DEBUG] Ignoring event: delivered [2026-01-11 00:10:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDQzlCM0FDNjA4Mzc0N0REAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDQzlCM0FDNjA4Mzc0N0REAA==\",\"timestamp\":\"1768070446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:49+05:30"} [2026-01-11 00:10:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDQzlCM0FDNjA4Mzc0N0REAA== [2026-01-11 00:10:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:40:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNjFCNDYyOEUwNzVDMDQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNjFCNDYyOEUwNzVDMDQ0AA==", "timestamp": "1768070447", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:10:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:10:49] [INFO] Sending instructions to 917202000200 [2026-01-11 00:10:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:10:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:10:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2a54c04dfaa4aa48c65d9db65f84613", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:10:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:10:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNjFCNDYyOEUwNzVDMDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNjFCNDYyOEUwNzVDMDQ0AA==\",\"timestamp\":\"1768070447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:10:52+05:30"} [2026-01-11 00:10:53] [DEBUG] Ignoring event: delivered [2026-01-11 00:11:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:41:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NDhFNzQxMjlEODEzRjczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NDhFNzQxMjlEODEzRjczAA==", "timestamp": "1768070482", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:11:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:11:24] [INFO] Sending instructions to 917202000200 [2026-01-11 00:11:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:11:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:11:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9162199f3aa64fa5890318ff1e8adc35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:11:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:11:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NDhFNzQxMjlEODEzRjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NDhFNzQxMjlEODEzRjczAA==\",\"timestamp\":\"1768070482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:11:25+05:30"} [2026-01-11 00:11:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NDhFNzQxMjlEODEzRjczAA== [2026-01-11 00:11:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:11:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NDhFNzQxMjlEODEzRjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NDhFNzQxMjlEODEzRjczAA==\",\"timestamp\":\"1768070482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:11:25+05:30"} [2026-01-11 00:11:26] [DEBUG] Ignoring event: delivered [2026-01-11 00:11:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:41:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJFMEQ4MTg3RjFEREM3MEQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJFMEQ4MTg3RjFEREM3MEQ2AA==", "timestamp": "1768070485", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:11:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:11:26] [INFO] Sending instructions to 917202000200 [2026-01-11 00:11:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:11:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:11:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c75c538984545729f031552e02987af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:11:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJFMEQ4MTg3RjFEREM3MEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJFMEQ4MTg3RjFEREM3MEQ2AA==\",\"timestamp\":\"1768070485\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:11:27+05:30"} [2026-01-11 00:11:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJFMEQ4MTg3RjFEREM3MEQ2AA== [2026-01-11 00:11:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:41:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyQzNGREY2Q0I2RkNGMEFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyQzNGREY2Q0I2RkNGMEFCAA==", "timestamp": "1768070488", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:11:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:11:30] [INFO] Sending instructions to 917202000200 [2026-01-11 00:11:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:11:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:11:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d373b87e790429a81d4f62bd9871f09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:11:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:11:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyQzNGREY2Q0I2RkNGMEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyQzNGREY2Q0I2RkNGMEFCAA==\",\"timestamp\":\"1768070488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:11:31+05:30"} [2026-01-11 00:11:32] [DEBUG] Ignoring event: delivered [2026-01-11 00:11:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:11:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyQzNGREY2Q0I2RkNGMEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyQzNGREY2Q0I2RkNGMEFCAA==\",\"timestamp\":\"1768070488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:11:31+05:30"} [2026-01-11 00:11:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyQzNGREY2Q0I2RkNGMEFCAA== [2026-01-11 00:12:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:42:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0ODI5Qzg3NDZERjREOTg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0ODI5Qzg3NDZERjREOTg5AA==", "timestamp": "1768070521", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:12:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:12:03] [INFO] Sending instructions to 917202000200 [2026-01-11 00:12:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:12:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:12:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6034ab3463884be680696c00b32b4ae7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:12:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0ODI5Qzg3NDZERjREOTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0ODI5Qzg3NDZERjREOTg5AA==\",\"timestamp\":\"1768070521\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:04+05:30"} [2026-01-11 00:12:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0ODI5Qzg3NDZERjREOTg5AA== [2026-01-11 00:12:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0ODI5Qzg3NDZERjREOTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0ODI5Qzg3NDZERjREOTg5AA==\",\"timestamp\":\"1768070521\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:04+05:30"} [2026-01-11 00:12:05] [DEBUG] Ignoring event: delivered [2026-01-11 00:12:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:42:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2QzgyNDExNDYyOTYyMUY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2QzgyNDExNDYyOTYyMUY3AA==", "timestamp": "1768070524", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:12:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:12:06] [INFO] Sending instructions to 917202000200 [2026-01-11 00:12:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:12:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:12:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d228946b3f74316b7d00955a72c1964", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:12:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:42:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3NkQ0QzU5MkUwMzJBNUQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3NkQ0QzU5MkUwMzJBNUQ3AA==", "timestamp": "1768070527", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:12:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:12:08] [INFO] Sending instructions to 917202000200 [2026-01-11 00:12:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:12:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:12:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbe5703329ba41879ffb3babbbc54d7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:12:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2QzgyNDExNDYyOTYyMUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2QzgyNDExNDYyOTYyMUY3AA==\",\"timestamp\":\"1768070524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:08+05:30"} [2026-01-11 00:12:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2QzgyNDExNDYyOTYyMUY3AA== [2026-01-11 00:12:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2QzgyNDExNDYyOTYyMUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2QzgyNDExNDYyOTYyMUY3AA==\",\"timestamp\":\"1768070524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:08+05:30"} [2026-01-11 00:12:10] [DEBUG] Ignoring event: delivered [2026-01-11 00:12:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3NkQ0QzU5MkUwMzJBNUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3NkQ0QzU5MkUwMzJBNUQ3AA==\",\"timestamp\":\"1768070527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:08+05:30"} [2026-01-11 00:12:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3NkQ0QzU5MkUwMzJBNUQ3AA== [2026-01-11 00:12:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3NkQ0QzU5MkUwMzJBNUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3NkQ0QzU5MkUwMzJBNUQ3AA==\",\"timestamp\":\"1768070527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:09+05:30"} [2026-01-11 00:12:10] [DEBUG] Ignoring event: delivered [2026-01-11 00:12:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:42:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1MDc0Mzc5OUI3NDRGN0NFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1MDc0Mzc5OUI3NDRGN0NFAA==", "timestamp": "1768070560", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:12:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:12:42] [INFO] Sending instructions to 917202000200 [2026-01-11 00:12:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:12:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:12:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18fac9d16c494ddea7bae631d3232e27", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:12:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:42:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4NTM5NkY2OEFERjRGRjgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4NTM5NkY2OEFERjRGRjgxAA==", "timestamp": "1768070562", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:12:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:12:44] [INFO] Sending instructions to 917202000200 [2026-01-11 00:12:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:12:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:12:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19e449cfa8b643c79ef5249228c0c416", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1MDc0Mzc5OUI3NDRGN0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1MDc0Mzc5OUI3NDRGN0NFAA==\",\"timestamp\":\"1768070560\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:45+05:30"} [2026-01-11 00:12:46] [DEBUG] Ignoring event: delivered [2026-01-11 00:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1MDc0Mzc5OUI3NDRGN0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1MDc0Mzc5OUI3NDRGN0NFAA==\",\"timestamp\":\"1768070560\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:45+05:30"} [2026-01-11 00:12:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1MDc0Mzc5OUI3NDRGN0NFAA== [2026-01-11 00:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4NTM5NkY2OEFERjRGRjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4NTM5NkY2OEFERjRGRjgxAA==\",\"timestamp\":\"1768070562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:45+05:30"} [2026-01-11 00:12:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4NTM5NkY2OEFERjRGRjgxAA== [2026-01-11 00:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4NTM5NkY2OEFERjRGRjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4NTM5NkY2OEFERjRGRjgxAA==\",\"timestamp\":\"1768070562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:45+05:30"} [2026-01-11 00:12:46] [DEBUG] Ignoring event: delivered [2026-01-11 00:12:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:42:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3QkVGQzdFQzg2RTVGRkQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3QkVGQzdFQzg2RTVGRkQzAA==", "timestamp": "1768070566", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:12:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:12:48] [INFO] Sending instructions to 917202000200 [2026-01-11 00:12:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:12:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:12:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c169865134f42c0b39c34fc2d3cbdf8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:12:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:42:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1Qzc3NDVGRTMyOUY3MTU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1Qzc3NDVGRTMyOUY3MTU4AA==", "timestamp": "1768070572", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:12:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:12:53] [INFO] Sending instructions to 917202000200 [2026-01-11 00:12:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:12:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:12:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30afec1b6d6d4079bf1a93ba33de6341", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:12:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3QkVGQzdFQzg2RTVGRkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3QkVGQzdFQzg2RTVGRkQzAA==\",\"timestamp\":\"1768070566\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:53+05:30"} [2026-01-11 00:12:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3QkVGQzdFQzg2RTVGRkQzAA== [2026-01-11 00:12:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3QkVGQzdFQzg2RTVGRkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3QkVGQzdFQzg2RTVGRkQzAA==\",\"timestamp\":\"1768070566\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:53+05:30"} [2026-01-11 00:12:54] [DEBUG] Ignoring event: delivered [2026-01-11 00:12:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1Qzc3NDVGRTMyOUY3MTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1Qzc3NDVGRTMyOUY3MTU4AA==\",\"timestamp\":\"1768070572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:54+05:30"} [2026-01-11 00:12:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1Qzc3NDVGRTMyOUY3MTU4AA== [2026-01-11 00:12:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1Qzc3NDVGRTMyOUY3MTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1Qzc3NDVGRTMyOUY3MTU4AA==\",\"timestamp\":\"1768070572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:12:54+05:30"} [2026-01-11 00:12:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:12:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:42:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5REE4RkIzNjEyMDI5ODBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5REE4RkIzNjEyMDI5ODBEAA==", "timestamp": "1768070577", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:12:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:12:58] [INFO] Sending instructions to 917202000200 [2026-01-11 00:12:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:12:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:12:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3675adc829f9405d846e2c377ef29162", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5REE4RkIzNjEyMDI5ODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5REE4RkIzNjEyMDI5ODBEAA==\",\"timestamp\":\"1768070577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:01+05:30"} [2026-01-11 00:13:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5REE4RkIzNjEyMDI5ODBEAA== [2026-01-11 00:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5REE4RkIzNjEyMDI5ODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5REE4RkIzNjEyMDI5ODBEAA==\",\"timestamp\":\"1768070577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:01+05:30"} [2026-01-11 00:13:02] [DEBUG] Ignoring event: delivered [2026-01-11 00:13:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:43:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzg4MkI1MjM2OTE3RUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzg4MkI1MjM2OTE3RUVFAA==", "timestamp": "1768070582", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:13:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:13:04] [INFO] Sending instructions to 917202000200 [2026-01-11 00:13:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:13:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:13:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ddaafeb91844a0d9f44ac77a965e74f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzg4MkI1MjM2OTE3RUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzg4MkI1MjM2OTE3RUVFAA==\",\"timestamp\":\"1768070582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:06+05:30"} [2026-01-11 00:13:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzg4MkI1MjM2OTE3RUVFAA== [2026-01-11 00:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzg4MkI1MjM2OTE3RUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzg4MkI1MjM2OTE3RUVFAA==\",\"timestamp\":\"1768070582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:06+05:30"} [2026-01-11 00:13:07] [DEBUG] Ignoring event: delivered [2026-01-11 00:13:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:43:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFMTVCRERGRDQ0OTE4RkVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFMTVCRERGRDQ0OTE4RkVGAA==", "timestamp": "1768070588", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:13:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:13:09] [INFO] Sending instructions to 917202000200 [2026-01-11 00:13:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:13:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:13:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41cea40c13714498b50cdf120091233a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:13:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFMTVCRERGRDQ0OTE4RkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFMTVCRERGRDQ0OTE4RkVGAA==\",\"timestamp\":\"1768070588\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:10+05:30"} [2026-01-11 00:13:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFMTVCRERGRDQ0OTE4RkVGAA== [2026-01-11 00:13:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFMTVCRERGRDQ0OTE4RkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFMTVCRERGRDQ0OTE4RkVGAA==\",\"timestamp\":\"1768070588\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:10+05:30"} [2026-01-11 00:13:10] [DEBUG] Ignoring event: delivered [2026-01-11 00:13:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:43:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZGQjlGNDhENjUwRTdEQzhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZGQjlGNDhENjUwRTdEQzhEAA==", "timestamp": "1768070598", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:13:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:13:20] [INFO] Sending instructions to 917202000200 [2026-01-11 00:13:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:13:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:13:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2582e874351145f887059e44b2ad29fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:13:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZGQjlGNDhENjUwRTdEQzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZGQjlGNDhENjUwRTdEQzhEAA==\",\"timestamp\":\"1768070598\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:21+05:30"} [2026-01-11 00:13:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZGQjlGNDhENjUwRTdEQzhEAA== [2026-01-11 00:13:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZGQjlGNDhENjUwRTdEQzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZGQjlGNDhENjUwRTdEQzhEAA==\",\"timestamp\":\"1768070598\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:21+05:30"} [2026-01-11 00:13:21] [DEBUG] Ignoring event: delivered [2026-01-11 00:13:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:43:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI4NjUwMEYyQjNCNkJGNzFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI4NjUwMEYyQjNCNkJGNzFFAA==", "timestamp": "1768070624", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:13:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:13:45] [INFO] Sending instructions to 917202000200 [2026-01-11 00:13:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:13:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:13:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d6cc42e070d48b393e26fce74917741", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:13:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI4NjUwMEYyQjNCNkJGNzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI4NjUwMEYyQjNCNkJGNzFFAA==\",\"timestamp\":\"1768070624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:47+05:30"} [2026-01-11 00:13:48] [DEBUG] Ignoring event: delivered [2026-01-11 00:13:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI4NjUwMEYyQjNCNkJGNzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI4NjUwMEYyQjNCNkJGNzFFAA==\",\"timestamp\":\"1768070624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:47+05:30"} [2026-01-11 00:13:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI4NjUwMEYyQjNCNkJGNzFFAA== [2026-01-11 00:13:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:43:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMTRCOTczQzEzNENBMTlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMTRCOTczQzEzNENBMTlGAA==", "timestamp": "1768070634", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:13:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:13:56] [INFO] Sending instructions to 917202000200 [2026-01-11 00:13:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:13:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:13:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e97b3fe860ed45e3b9092d68ada5f164", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:13:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMTRCOTczQzEzNENBMTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMTRCOTczQzEzNENBMTlGAA==\",\"timestamp\":\"1768070634\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:57+05:30"} [2026-01-11 00:13:58] [DEBUG] Ignoring event: delivered [2026-01-11 00:13:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMTRCOTczQzEzNENBMTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMTRCOTczQzEzNENBMTlGAA==\",\"timestamp\":\"1768070634\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:13:57+05:30"} [2026-01-11 00:13:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMTRCOTczQzEzNENBMTlGAA== [2026-01-11 00:14:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:44:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBRTU0Mjk5RjE5NzdCRkZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBRTU0Mjk5RjE5NzdCRkZCAA==", "timestamp": "1768070660", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:14:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:14:21] [INFO] Sending instructions to 917202000200 [2026-01-11 00:14:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:14:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:14:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90fceeb2de0d4c97a69e15e5d0a9f9b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:14:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBRTU0Mjk5RjE5NzdCRkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBRTU0Mjk5RjE5NzdCRkZCAA==\",\"timestamp\":\"1768070660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:14:23+05:30"} [2026-01-11 00:14:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBRTU0Mjk5RjE5NzdCRkZCAA== [2026-01-11 00:14:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBRTU0Mjk5RjE5NzdCRkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBRTU0Mjk5RjE5NzdCRkZCAA==\",\"timestamp\":\"1768070660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:14:23+05:30"} [2026-01-11 00:14:24] [DEBUG] Ignoring event: delivered [2026-01-11 00:14:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:44:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ5NDVBQkRCN0E0REVGOEUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ5NDVBQkRCN0E0REVGOEUxAA==", "timestamp": "1768070665", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:14:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:14:26] [INFO] Sending instructions to 917202000200 [2026-01-11 00:14:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:14:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:14:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "247b0dc033c642c39d9c00cb5bc3e748", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:14:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ5NDVBQkRCN0E0REVGOEUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ5NDVBQkRCN0E0REVGOEUxAA==\",\"timestamp\":\"1768070665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:14:27+05:30"} [2026-01-11 00:14:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ5NDVBQkRCN0E0REVGOEUxAA== [2026-01-11 00:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:14:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ5NDVBQkRCN0E0REVGOEUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ5NDVBQkRCN0E0REVGOEUxAA==\",\"timestamp\":\"1768070665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:14:27+05:30"} [2026-01-11 00:14:28] [DEBUG] Ignoring event: delivered [2026-01-11 00:14:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:44:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGMzREQTk2RTAwMTIwM0QzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGMzREQTk2RTAwMTIwM0QzAA==", "timestamp": "1768070670", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:14:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:14:32] [INFO] Sending instructions to 917202000200 [2026-01-11 00:14:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:14:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:14:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d95cc84087647b2a37f808f47914ba5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:14:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:14:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGMzREQTk2RTAwMTIwM0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGMzREQTk2RTAwMTIwM0QzAA==\",\"timestamp\":\"1768070670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:14:32+05:30"} [2026-01-11 00:14:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGMzREQTk2RTAwMTIwM0QzAA== [2026-01-11 00:14:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:14:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGMzREQTk2RTAwMTIwM0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGMzREQTk2RTAwMTIwM0QzAA==\",\"timestamp\":\"1768070670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:14:32+05:30"} [2026-01-11 00:14:33] [DEBUG] Ignoring event: delivered [2026-01-11 00:15:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:45:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0N0RDQkU3Q0RFMjM3QzU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0N0RDQkU3Q0RFMjM3QzU5AA==", "timestamp": "1768070706", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:15:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:15:08] [INFO] Sending instructions to 917202000200 [2026-01-11 00:15:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:15:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:15:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93618250b31b49a6ba8b8193b791025f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:15:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0N0RDQkU3Q0RFMjM3QzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0N0RDQkU3Q0RFMjM3QzU5AA==\",\"timestamp\":\"1768070706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:15:08+05:30"} [2026-01-11 00:15:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0N0RDQkU3Q0RFMjM3QzU5AA== [2026-01-11 00:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:15:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0N0RDQkU3Q0RFMjM3QzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0N0RDQkU3Q0RFMjM3QzU5AA==\",\"timestamp\":\"1768070706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:15:08+05:30"} [2026-01-11 00:15:09] [DEBUG] Ignoring event: delivered [2026-01-11 00:15:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:45:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2Q0VGMzc5QTY5MEZGQjI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2Q0VGMzc5QTY5MEZGQjI2AA==", "timestamp": "1768070712", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:15:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:15:13] [INFO] Sending instructions to 917202000200 [2026-01-11 00:15:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:15:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:15:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0975b57334b14db3b1870e8fe631d4eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:15:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2Q0VGMzc5QTY5MEZGQjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2Q0VGMzc5QTY5MEZGQjI2AA==\",\"timestamp\":\"1768070712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:15:17+05:30"} [2026-01-11 00:15:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2Q0VGMzc5QTY5MEZGQjI2AA== [2026-01-11 00:15:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2Q0VGMzc5QTY5MEZGQjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2Q0VGMzc5QTY5MEZGQjI2AA==\",\"timestamp\":\"1768070712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:15:17+05:30"} [2026-01-11 00:15:18] [DEBUG] Ignoring event: delivered [2026-01-11 00:15:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:45:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFQkQ5NDhDNzlBRUZFNjUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFQkQ5NDhDNzlBRUZFNjUzAA==", "timestamp": "1768070717", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:15:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:15:19] [INFO] Sending instructions to 917202000200 [2026-01-11 00:15:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:15:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:15:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7087564cc144948a44a2535f06c279e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:15:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFQkQ5NDhDNzlBRUZFNjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFQkQ5NDhDNzlBRUZFNjUzAA==\",\"timestamp\":\"1768070717\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:15:21+05:30"} [2026-01-11 00:15:21] [DEBUG] Ignoring event: delivered [2026-01-11 00:15:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFQkQ5NDhDNzlBRUZFNjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFQkQ5NDhDNzlBRUZFNjUzAA==\",\"timestamp\":\"1768070717\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:15:21+05:30"} [2026-01-11 00:15:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFQkQ5NDhDNzlBRUZFNjUzAA== [2026-01-11 00:15:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:45:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5OUZDMDE1N0U3MUU5MDQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5OUZDMDE1N0U3MUU5MDQ4AA==", "timestamp": "1768070723", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:15:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:15:24] [INFO] Sending instructions to 917202000200 [2026-01-11 00:15:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:15:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:15:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18cea1c5e632405abb86ab8529e1e324", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:15:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:15:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5OUZDMDE1N0U3MUU5MDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5OUZDMDE1N0U3MUU5MDQ4AA==\",\"timestamp\":\"1768070723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:15:25+05:30"} [2026-01-11 00:15:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5OUZDMDE1N0U3MUU5MDQ4AA== [2026-01-11 00:15:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:15:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5OUZDMDE1N0U3MUU5MDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5OUZDMDE1N0U3MUU5MDQ4AA==\",\"timestamp\":\"1768070723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:15:25+05:30"} [2026-01-11 00:15:26] [DEBUG] Ignoring event: delivered [2026-01-11 00:16:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:46:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDRjVDRDQ0RDNBNjUxMEM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDRjVDRDQ0RDNBNjUxMEM3AA==", "timestamp": "1768070759", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:16:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:16:01] [INFO] Sending instructions to 917202000200 [2026-01-11 00:16:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:16:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:16:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4f7d5d23a4946439d0e1722756d9ce2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:16:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:46:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNjU3MDIwM0NFQjM3N0E5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNjU3MDIwM0NFQjM3N0E5AA==", "timestamp": "1768070761", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:16:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:16:03] [INFO] Sending instructions to 917202000200 [2026-01-11 00:16:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:16:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:16:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9ee764e8afe4de0b1cc849d99e52039", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:16:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDRjVDRDQ0RDNBNjUxMEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDRjVDRDQ0RDNBNjUxMEM3AA==\",\"timestamp\":\"1768070759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:03+05:30"} [2026-01-11 00:16:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDRjVDRDQ0RDNBNjUxMEM3AA== [2026-01-11 00:16:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDRjVDRDQ0RDNBNjUxMEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDRjVDRDQ0RDNBNjUxMEM3AA==\",\"timestamp\":\"1768070759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:03+05:30"} [2026-01-11 00:16:04] [DEBUG] Ignoring event: delivered [2026-01-11 00:16:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNjU3MDIwM0NFQjM3N0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNjU3MDIwM0NFQjM3N0E5AA==\",\"timestamp\":\"1768070761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:03+05:30"} [2026-01-11 00:16:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNjU3MDIwM0NFQjM3N0E5AA== [2026-01-11 00:16:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNjU3MDIwM0NFQjM3N0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNjU3MDIwM0NFQjM3N0E5AA==\",\"timestamp\":\"1768070761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:03+05:30"} [2026-01-11 00:16:04] [DEBUG] Ignoring event: delivered [2026-01-11 00:16:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:46:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGMDlERjZCODIxRjQ0NzA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGMDlERjZCODIxRjQ0NzA1AA==", "timestamp": "1768070765", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:16:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:16:07] [INFO] Sending instructions to 917202000200 [2026-01-11 00:16:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:16:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:16:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88db37e5f60640899b615583ad5a7640", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGMDlERjZCODIxRjQ0NzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGMDlERjZCODIxRjQ0NzA1AA==\",\"timestamp\":\"1768070765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:08+05:30"} [2026-01-11 00:16:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGMDlERjZCODIxRjQ0NzA1AA== [2026-01-11 00:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGMDlERjZCODIxRjQ0NzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGMDlERjZCODIxRjQ0NzA1AA==\",\"timestamp\":\"1768070765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:08+05:30"} [2026-01-11 00:16:10] [DEBUG] Ignoring event: delivered [2026-01-11 00:16:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:46:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0NTVBM0E2OUY2MEJERTk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0NTVBM0E2OUY2MEJERTk3AA==", "timestamp": "1768070801", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:16:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:16:43] [INFO] Sending instructions to 917202000200 [2026-01-11 00:16:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:16:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:16:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9ea1692798e49a281fab3df2e52e4fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:16:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0NTVBM0E2OUY2MEJERTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0NTVBM0E2OUY2MEJERTk3AA==\",\"timestamp\":\"1768070801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:45+05:30"} [2026-01-11 00:16:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0NTVBM0E2OUY2MEJERTk3AA== [2026-01-11 00:16:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0NTVBM0E2OUY2MEJERTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0NTVBM0E2OUY2MEJERTk3AA==\",\"timestamp\":\"1768070801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:45+05:30"} [2026-01-11 00:16:46] [DEBUG] Ignoring event: delivered [2026-01-11 00:16:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:46:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2QjY1ODU5QjdCNUVFNEI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2QjY1ODU5QjdCNUVFNEI1AA==", "timestamp": "1768070806", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:16:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:16:48] [INFO] Sending instructions to 917202000200 [2026-01-11 00:16:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:16:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:16:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4e5f7c58370458ea169d352775ca0b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:16:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2QjY1ODU5QjdCNUVFNEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2QjY1ODU5QjdCNUVFNEI1AA==\",\"timestamp\":\"1768070806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:49+05:30"} [2026-01-11 00:16:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2QjY1ODU5QjdCNUVFNEI1AA== [2026-01-11 00:16:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2QjY1ODU5QjdCNUVFNEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2QjY1ODU5QjdCNUVFNEI1AA==\",\"timestamp\":\"1768070806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:16:49+05:30"} [2026-01-11 00:16:49] [DEBUG] Ignoring event: delivered [2026-01-11 00:16:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:46:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOEM5MDg0M0UwRDA5REJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOEM5MDg0M0UwRDA5REJDAA==", "timestamp": "1768070812", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:16:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:16:54] [INFO] Sending instructions to 917202000200 [2026-01-11 00:16:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:16:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:16:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e6ab631f4194c549cfc78ad153a95aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:16:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:46:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyM0Y0REUxQTFDREVCRUIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyM0Y0REUxQTFDREVCRUIyAA==", "timestamp": "1768070817", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:16:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:16:59] [INFO] Sending instructions to 917202000200 [2026-01-11 00:16:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:16:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:16:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a27a3d47dec4631b3241d81c87c0adc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOEM5MDg0M0UwRDA5REJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOEM5MDg0M0UwRDA5REJDAA==\",\"timestamp\":\"1768070812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:01+05:30"} [2026-01-11 00:17:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOEM5MDg0M0UwRDA5REJDAA== [2026-01-11 00:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOEM5MDg0M0UwRDA5REJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCOEM5MDg0M0UwRDA5REJDAA==\",\"timestamp\":\"1768070812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:01+05:30"} [2026-01-11 00:17:03] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyM0Y0REUxQTFDREVCRUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyM0Y0REUxQTFDREVCRUIyAA==\",\"timestamp\":\"1768070817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:01+05:30"} [2026-01-11 00:17:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyM0Y0REUxQTFDREVCRUIyAA== [2026-01-11 00:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:16:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyM0Y0REUxQTFDREVCRUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyM0Y0REUxQTFDREVCRUIyAA==\",\"timestamp\":\"1768070817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:01+05:30"} [2026-01-11 00:17:03] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:47:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQwQjM0QzczRTVGNTdFRDMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQwQjM0QzczRTVGNTdFRDMzAA==", "timestamp": "1768070823", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:17:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:17:05] [INFO] Sending instructions to 917202000200 [2026-01-11 00:17:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:17:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:17:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "668cc85c00bc4d48943af4cc7f5caf30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQwQjM0QzczRTVGNTdFRDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQwQjM0QzczRTVGNTdFRDMzAA==\",\"timestamp\":\"1768070823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:06+05:30"} [2026-01-11 00:17:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQwQjM0QzczRTVGNTdFRDMzAA== [2026-01-11 00:17:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQwQjM0QzczRTVGNTdFRDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQwQjM0QzczRTVGNTdFRDMzAA==\",\"timestamp\":\"1768070823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:06+05:30"} [2026-01-11 00:17:06] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:47:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3OUU2RkNGQUI2QjNCOEU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3OUU2RkNGQUI2QjNCOEU4AA==", "timestamp": "1768070829", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:17:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:17:11] [INFO] Sending instructions to 917202000200 [2026-01-11 00:17:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:17:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:17:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "360011f9f3ea40cfb467b075aae62730", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3OUU2RkNGQUI2QjNCOEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3OUU2RkNGQUI2QjNCOEU4AA==\",\"timestamp\":\"1768070829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:15+05:30"} [2026-01-11 00:17:16] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3OUU2RkNGQUI2QjNCOEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3OUU2RkNGQUI2QjNCOEU4AA==\",\"timestamp\":\"1768070829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:15+05:30"} [2026-01-11 00:17:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3OUU2RkNGQUI2QjNCOEU4AA== [2026-01-11 00:17:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:47:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwODc2RDE0MzA3RDRGMzhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwODc2RDE0MzA3RDRGMzhBAA==", "timestamp": "1768070835", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:17:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:17:16] [INFO] Sending instructions to 917202000200 [2026-01-11 00:17:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:17:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:17:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "482edbb2c91749fb9302c9672630cb37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:47:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRjMzQjk3MkJBNEQzRkU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRjMzQjk3MkJBNEQzRkU4AA==", "timestamp": "1768070840", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:17:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:17:22] [INFO] Sending instructions to 917202000200 [2026-01-11 00:17:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:17:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:17:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40651b6003b54e7d9eb0ada7905769fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwODc2RDE0MzA3RDRGMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwODc2RDE0MzA3RDRGMzhBAA==\",\"timestamp\":\"1768070835\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:21+05:30"} [2026-01-11 00:17:23] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwODc2RDE0MzA3RDRGMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwODc2RDE0MzA3RDRGMzhBAA==\",\"timestamp\":\"1768070835\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:21+05:30"} [2026-01-11 00:17:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwODc2RDE0MzA3RDRGMzhBAA== [2026-01-11 00:17:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRjMzQjk3MkJBNEQzRkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRjMzQjk3MkJBNEQzRkU4AA==\",\"timestamp\":\"1768070840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:23+05:30"} [2026-01-11 00:17:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRjMzQjk3MkJBNEQzRkU4AA== [2026-01-11 00:17:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRjMzQjk3MkJBNEQzRkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRjMzQjk3MkJBNEQzRkU4AA==\",\"timestamp\":\"1768070840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:23+05:30"} [2026-01-11 00:17:24] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:47:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlENkZBQkI4MzE3QTlGRTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlENkZBQkI4MzE3QTlGRTU0AA==", "timestamp": "1768070846", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:17:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:17:28] [INFO] Sending instructions to 917202000200 [2026-01-11 00:17:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:17:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:17:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e49d8d694a574ba6917a4fdf9df1f37b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlENkZBQkI4MzE3QTlGRTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlENkZBQkI4MzE3QTlGRTU0AA==\",\"timestamp\":\"1768070846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:28+05:30"} [2026-01-11 00:17:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlENkZBQkI4MzE3QTlGRTU0AA== [2026-01-11 00:17:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlENkZBQkI4MzE3QTlGRTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlENkZBQkI4MzE3QTlGRTU0AA==\",\"timestamp\":\"1768070846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:28+05:30"} [2026-01-11 00:17:29] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:47:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDY4NDY2QkY5MTk4NTMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDY4NDY2QkY5MTk4NTMzAA==", "timestamp": "1768070852", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:17:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:17:34] [INFO] Sending instructions to 917202000200 [2026-01-11 00:17:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:17:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:17:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "941a149ac19f4803815f7246b11b62dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDY4NDY2QkY5MTk4NTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDY4NDY2QkY5MTk4NTMzAA==\",\"timestamp\":\"1768070852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:35+05:30"} [2026-01-11 00:17:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDY4NDY2QkY5MTk4NTMzAA== [2026-01-11 00:17:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDY4NDY2QkY5MTk4NTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDY4NDY2QkY5MTk4NTMzAA==\",\"timestamp\":\"1768070852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:35+05:30"} [2026-01-11 00:17:37] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:47:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzA1QTE1MDUwRUI4NEZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzA1QTE1MDUwRUI4NEZCAA==", "timestamp": "1768070858", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:17:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:17:40] [INFO] Sending instructions to 917202000200 [2026-01-11 00:17:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:17:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:17:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "704ea4b40bb047bd85d2bbc9a0758728", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzA1QTE1MDUwRUI4NEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzA1QTE1MDUwRUI4NEZCAA==\",\"timestamp\":\"1768070858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:41+05:30"} [2026-01-11 00:17:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzA1QTE1MDUwRUI4NEZCAA== [2026-01-11 00:17:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzA1QTE1MDUwRUI4NEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzA1QTE1MDUwRUI4NEZCAA==\",\"timestamp\":\"1768070858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:41+05:30"} [2026-01-11 00:17:41] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:47:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MzY1MDI2NjBDQ0Y5NTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MzY1MDI2NjBDQ0Y5NTdGAA==", "timestamp": "1768070864", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:17:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:17:45] [INFO] Sending instructions to 917202000200 [2026-01-11 00:17:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:17:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:17:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cee0493dfd4f465583ea2a9579e94626", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MzY1MDI2NjBDQ0Y5NTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MzY1MDI2NjBDQ0Y5NTdGAA==\",\"timestamp\":\"1768070864\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:48+05:30"} [2026-01-11 00:17:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MzY1MDI2NjBDQ0Y5NTdGAA== [2026-01-11 00:17:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MzY1MDI2NjBDQ0Y5NTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MzY1MDI2NjBDQ0Y5NTdGAA==\",\"timestamp\":\"1768070864\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:48+05:30"} [2026-01-11 00:17:49] [DEBUG] Ignoring event: delivered [2026-01-11 00:17:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:47:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMTY0NTQ1N0UyOEE1NzlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMTY0NTQ1N0UyOEE1NzlCAA==", "timestamp": "1768070870", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:17:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:17:52] [INFO] Sending instructions to 917202000200 [2026-01-11 00:17:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:17:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:17:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7390e24d1954d65aced3cf26dc1432f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMTY0NTQ1N0UyOEE1NzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMTY0NTQ1N0UyOEE1NzlCAA==\",\"timestamp\":\"1768070870\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:53+05:30"} [2026-01-11 00:17:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMTY0NTQ1N0UyOEE1NzlCAA== [2026-01-11 00:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:17:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMTY0NTQ1N0UyOEE1NzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMTY0NTQ1N0UyOEE1NzlCAA==\",\"timestamp\":\"1768070870\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:17:53+05:30"} [2026-01-11 00:17:53] [DEBUG] Ignoring event: delivered [2026-01-11 00:18:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:48:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5RDM1QTkwMkEzRjk5OUNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5RDM1QTkwMkEzRjk5OUNGAA==", "timestamp": "1768070906", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:18:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:18:28] [INFO] Sending instructions to 917202000200 [2026-01-11 00:18:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:18:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:18:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ced37e80843b4b0cb9b35a90a81932d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:18:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:18:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5RDM1QTkwMkEzRjk5OUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5RDM1QTkwMkEzRjk5OUNGAA==\",\"timestamp\":\"1768070906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:18:31+05:30"} [2026-01-11 00:18:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5RDM1QTkwMkEzRjk5OUNGAA== [2026-01-11 00:18:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:18:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5RDM1QTkwMkEzRjk5OUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5RDM1QTkwMkEzRjk5OUNGAA==\",\"timestamp\":\"1768070906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:18:31+05:30"} [2026-01-11 00:18:32] [DEBUG] Ignoring event: delivered [2026-01-11 00:18:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:48:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBMTVEMjNBM0RBNzVFRDQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBMTVEMjNBM0RBNzVFRDQ5AA==", "timestamp": "1768070912", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:18:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:18:34] [INFO] Sending instructions to 917202000200 [2026-01-11 00:18:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:18:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:18:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80060db9d4764fc9a9c4e8d44b44365e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:18:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:18:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBMTVEMjNBM0RBNzVFRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBMTVEMjNBM0RBNzVFRDQ5AA==\",\"timestamp\":\"1768070912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:18:35+05:30"} [2026-01-11 00:18:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBMTVEMjNBM0RBNzVFRDQ5AA== [2026-01-11 00:18:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:18:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBMTVEMjNBM0RBNzVFRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBMTVEMjNBM0RBNzVFRDQ5AA==\",\"timestamp\":\"1768070912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:18:35+05:30"} [2026-01-11 00:18:36] [DEBUG] Ignoring event: delivered [2026-01-11 00:18:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:48:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzNjIyNDU0NDBGRkRDOTREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzNjIyNDU0NDBGRkRDOTREAA==", "timestamp": "1768070918", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:18:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:18:40] [INFO] Sending instructions to 917202000200 [2026-01-11 00:18:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:18:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:18:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79472a5f9b4044e98a69b36e1c2fb637", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:18:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzNjIyNDU0NDBGRkRDOTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzNjIyNDU0NDBGRkRDOTREAA==\",\"timestamp\":\"1768070918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:18:41+05:30"} [2026-01-11 00:18:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzNjIyNDU0NDBGRkRDOTREAA== [2026-01-11 00:18:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzNjIyNDU0NDBGRkRDOTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzNjIyNDU0NDBGRkRDOTREAA==\",\"timestamp\":\"1768070918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:18:41+05:30"} [2026-01-11 00:18:41] [DEBUG] Ignoring event: delivered [2026-01-11 00:19:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:49:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2NzYxQzE1MDY0NEVGMjUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2NzYxQzE1MDY0NEVGMjUxAA==", "timestamp": "1768070955", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:19:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:19:17] [INFO] Sending instructions to 917202000200 [2026-01-11 00:19:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:19:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:19:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a1dd87bd8834289a238f19e29f7409e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:19:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:19:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2NzYxQzE1MDY0NEVGMjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2NzYxQzE1MDY0NEVGMjUxAA==\",\"timestamp\":\"1768070955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:19:17+05:30"} [2026-01-11 00:19:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2NzYxQzE1MDY0NEVGMjUxAA== [2026-01-11 00:19:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:49:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjFFNDQ0MjhBOUI4Q0NEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjFFNDQ0MjhBOUI4Q0NEAA==", "timestamp": "1768070960", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:19:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:19:22] [INFO] Sending instructions to 917202000200 [2026-01-11 00:19:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:19:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:19:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76a95f98ecf946289801847f33373bc7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:19:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:19:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2NzYxQzE1MDY0NEVGMjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2NzYxQzE1MDY0NEVGMjUxAA==\",\"timestamp\":\"1768070955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:19:20+05:30"} [2026-01-11 00:19:22] [DEBUG] Ignoring event: delivered [2026-01-11 00:19:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:19:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjFFNDQ0MjhBOUI4Q0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjFFNDQ0MjhBOUI4Q0NEAA==\",\"timestamp\":\"1768070960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:19:25+05:30"} [2026-01-11 00:19:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjFFNDQ0MjhBOUI4Q0NEAA== [2026-01-11 00:19:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:19:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjFFNDQ0MjhBOUI4Q0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjFFNDQ0MjhBOUI4Q0NEAA==\",\"timestamp\":\"1768070960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:19:45+05:30"} [2026-01-11 00:19:46] [DEBUG] Ignoring event: delivered [2026-01-11 00:19:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:49:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwM0ZEOEEwQTcxRUUyNTcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwM0ZEOEEwQTcxRUUyNTcwAA==", "timestamp": "1768070996", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:19:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:19:58] [INFO] Sending instructions to 917202000200 [2026-01-11 00:19:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:19:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:19:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2b60547710c443d880020c865c4464c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:20:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:19:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwM0ZEOEEwQTcxRUUyNTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwM0ZEOEEwQTcxRUUyNTcwAA==\",\"timestamp\":\"1768070996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:01+05:30"} [2026-01-11 00:20:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwM0ZEOEEwQTcxRUUyNTcwAA== [2026-01-11 00:20:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:19:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwM0ZEOEEwQTcxRUUyNTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwM0ZEOEEwQTcxRUUyNTcwAA==\",\"timestamp\":\"1768070996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:01+05:30"} [2026-01-11 00:20:02] [DEBUG] Ignoring event: delivered [2026-01-11 00:20:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:50:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5NTk1MDc4MzVCMTRERTFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5NTk1MDc4MzVCMTRERTFDAA==", "timestamp": "1768071002", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:20:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:20:04] [INFO] Sending instructions to 917202000200 [2026-01-11 00:20:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:20:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:20:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5d35396bb2544f185296632d2305752", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:20:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5NTk1MDc4MzVCMTRERTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5NTk1MDc4MzVCMTRERTFDAA==\",\"timestamp\":\"1768071002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:05+05:30"} [2026-01-11 00:20:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5NTk1MDc4MzVCMTRERTFDAA== [2026-01-11 00:20:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:50:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyRTk3NDdEQ0Y0RkQ4ODU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyRTk3NDdEQ0Y0RkQ4ODU1AA==", "timestamp": "1768071007", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:20:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:20:09] [INFO] Sending instructions to 917202000200 [2026-01-11 00:20:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:20:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:20:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d98e5d67bb64fbeb81f009dcbb99d9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:20:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyRTk3NDdEQ0Y0RkQ4ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyRTk3NDdEQ0Y0RkQ4ODU1AA==\",\"timestamp\":\"1768071007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:09+05:30"} [2026-01-11 00:20:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyRTk3NDdEQ0Y0RkQ4ODU1AA== [2026-01-11 00:20:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:50:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkIzQkI4QzMwQ0M2ODU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkIzQkI4QzMwQ0M2ODU0AA==", "timestamp": "1768071013", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:20:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:20:14] [INFO] Sending instructions to 917202000200 [2026-01-11 00:20:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:20:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:20:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ba1b7d555a74789ad7163df6c84a5b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:20:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkIzQkI4QzMwQ0M2ODU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkIzQkI4QzMwQ0M2ODU0AA==\",\"timestamp\":\"1768071013\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:15+05:30"} [2026-01-11 00:20:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkIzQkI4QzMwQ0M2ODU0AA== [2026-01-11 00:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5NTk1MDc4MzVCMTRERTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5NTk1MDc4MzVCMTRERTFDAA==\",\"timestamp\":\"1768071002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:21+05:30"} [2026-01-11 00:20:22] [DEBUG] Ignoring event: delivered [2026-01-11 00:20:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyRTk3NDdEQ0Y0RkQ4ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyRTk3NDdEQ0Y0RkQ4ODU1AA==\",\"timestamp\":\"1768071007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:28+05:30"} [2026-01-11 00:20:28] [DEBUG] Ignoring event: delivered [2026-01-11 00:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkIzQkI4QzMwQ0M2ODU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkIzQkI4QzMwQ0M2ODU0AA==\",\"timestamp\":\"1768071013\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:35+05:30"} [2026-01-11 00:20:35] [DEBUG] Ignoring event: delivered [2026-01-11 00:20:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:50:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3Q0Q0QURDNzk5NjMxNjJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3Q0Q0QURDNzk5NjMxNjJDAA==", "timestamp": "1768071049", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:20:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:20:50] [INFO] Sending instructions to 917202000200 [2026-01-11 00:20:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:20:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:20:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e20cd6688b3b4b54b5a5dbda9e179c9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:20:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3Q0Q0QURDNzk5NjMxNjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3Q0Q0QURDNzk5NjMxNjJDAA==\",\"timestamp\":\"1768071049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:52+05:30"} [2026-01-11 00:20:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3Q0Q0QURDNzk5NjMxNjJDAA== [2026-01-11 00:20:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3Q0Q0QURDNzk5NjMxNjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3Q0Q0QURDNzk5NjMxNjJDAA==\",\"timestamp\":\"1768071049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:52+05:30"} [2026-01-11 00:20:53] [DEBUG] Ignoring event: delivered [2026-01-11 00:20:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:50:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0I1N0NGNDgxM0E1NzUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0I1N0NGNDgxM0E1NzUyAA==", "timestamp": "1768071054", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:20:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:20:56] [INFO] Sending instructions to 917202000200 [2026-01-11 00:20:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:20:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:20:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c60dd3570f4c411b8ab6b2e80a3703fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:20:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0I1N0NGNDgxM0E1NzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0I1N0NGNDgxM0E1NzUyAA==\",\"timestamp\":\"1768071054\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:58+05:30"} [2026-01-11 00:20:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0I1N0NGNDgxM0E1NzUyAA== [2026-01-11 00:21:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:20:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0I1N0NGNDgxM0E1NzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0I1N0NGNDgxM0E1NzUyAA==\",\"timestamp\":\"1768071054\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:20:58+05:30"} [2026-01-11 00:21:00] [DEBUG] Ignoring event: delivered [2026-01-11 00:21:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:51:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMTEwMDIyNTMyOUY2OTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMTEwMDIyNTMyOUY2OTNFAA==", "timestamp": "1768071059", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:21:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:21:01] [INFO] Sending instructions to 917202000200 [2026-01-11 00:21:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:21:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:21:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7175c865870142bab261d475ec7234ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:21:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMTEwMDIyNTMyOUY2OTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMTEwMDIyNTMyOUY2OTNFAA==\",\"timestamp\":\"1768071059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:03+05:30"} [2026-01-11 00:21:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMTEwMDIyNTMyOUY2OTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMTEwMDIyNTMyOUY2OTNFAA==\",\"timestamp\":\"1768071059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:03+05:30"} [2026-01-11 00:21:03] [DEBUG] Ignoring event: delivered [2026-01-11 00:21:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMTEwMDIyNTMyOUY2OTNFAA== [2026-01-11 00:21:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:51:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFNjAwQjk3QTg4QTIwRUI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFNjAwQjk3QTg4QTIwRUI0AA==", "timestamp": "1768071065", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:21:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:21:06] [INFO] Sending instructions to 917202000200 [2026-01-11 00:21:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:21:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:21:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fda09af69ef48fc99b97b27853ba2a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:21:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFNjAwQjk3QTg4QTIwRUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFNjAwQjk3QTg4QTIwRUI0AA==\",\"timestamp\":\"1768071065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:07+05:30"} [2026-01-11 00:21:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFNjAwQjk3QTg4QTIwRUI0AA== [2026-01-11 00:21:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFNjAwQjk3QTg4QTIwRUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFNjAwQjk3QTg4QTIwRUI0AA==\",\"timestamp\":\"1768071065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:07+05:30"} [2026-01-11 00:21:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:21:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:51:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGMjQ5RTBBRDdBN0QzMDg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGMjQ5RTBBRDdBN0QzMDg1AA==", "timestamp": "1768071101", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:21:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:21:43] [INFO] Sending instructions to 917202000200 [2026-01-11 00:21:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:21:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:21:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86f2ce47974d4932aeea221b233050f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:21:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGMjQ5RTBBRDdBN0QzMDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGMjQ5RTBBRDdBN0QzMDg1AA==\",\"timestamp\":\"1768071101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:46+05:30"} [2026-01-11 00:21:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGMjQ5RTBBRDdBN0QzMDg1AA== [2026-01-11 00:21:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGMjQ5RTBBRDdBN0QzMDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGMjQ5RTBBRDdBN0QzMDg1AA==\",\"timestamp\":\"1768071101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:46+05:30"} [2026-01-11 00:21:47] [DEBUG] Ignoring event: delivered [2026-01-11 00:21:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:51:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2RkQ5MkUwNTYxNjg2NzU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2RkQ5MkUwNTYxNjg2NzU5AA==", "timestamp": "1768071106", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:21:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:21:48] [INFO] Sending instructions to 917202000200 [2026-01-11 00:21:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:21:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:21:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b755937876d347d2b76fbb622d1211f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:21:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:51:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjBBNTQ1MEY2ODM5QzExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjBBNTQ1MEY2ODM5QzExAA==", "timestamp": "1768071112", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:21:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:21:54] [INFO] Sending instructions to 917202000200 [2026-01-11 00:21:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:21:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2RkQ5MkUwNTYxNjg2NzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2RkQ5MkUwNTYxNjg2NzU5AA==\",\"timestamp\":\"1768071106\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:53+05:30"} [2026-01-11 00:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2RkQ5MkUwNTYxNjg2NzU5AA== [2026-01-11 00:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2RkQ5MkUwNTYxNjg2NzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2RkQ5MkUwNTYxNjg2NzU5AA==\",\"timestamp\":\"1768071106\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:53+05:30"} [2026-01-11 00:21:54] [DEBUG] Ignoring event: delivered [2026-01-11 00:21:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49bb40609ea048c99a514a6a34d51e7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:21:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjBBNTQ1MEY2ODM5QzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjBBNTQ1MEY2ODM5QzExAA==\",\"timestamp\":\"1768071112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:56+05:30"} [2026-01-11 00:21:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjBBNTQ1MEY2ODM5QzExAA== [2026-01-11 00:21:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjBBNTQ1MEY2ODM5QzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjBBNTQ1MEY2ODM5QzExAA==\",\"timestamp\":\"1768071112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:21:56+05:30"} [2026-01-11 00:21:57] [DEBUG] Ignoring event: delivered [2026-01-11 00:21:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:51:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBM0MxNTRBRUQ3Q0QzMzhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBM0MxNTRBRUQ3Q0QzMzhGAA==", "timestamp": "1768071117", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:21:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:21:59] [INFO] Sending instructions to 917202000200 [2026-01-11 00:21:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:21:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:21:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31f72a36b7d64a2aa218bf5bb7a0a11b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:22:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBM0MxNTRBRUQ3Q0QzMzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBM0MxNTRBRUQ3Q0QzMzhGAA==\",\"timestamp\":\"1768071117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:02+05:30"} [2026-01-11 00:22:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBM0MxNTRBRUQ3Q0QzMzhGAA== [2026-01-11 00:22:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:21:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBM0MxNTRBRUQ3Q0QzMzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBM0MxNTRBRUQ3Q0QzMzhGAA==\",\"timestamp\":\"1768071117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:02+05:30"} [2026-01-11 00:22:04] [DEBUG] Ignoring event: delivered [2026-01-11 00:22:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:52:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NDM1Qzk1NTA3QkIzOUVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NDM1Qzk1NTA3QkIzOUVCAA==", "timestamp": "1768071122", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:22:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:22:04] [INFO] Sending instructions to 917202000200 [2026-01-11 00:22:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:22:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:22:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fccce916486b4e9fbe229280400902ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:22:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NDM1Qzk1NTA3QkIzOUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NDM1Qzk1NTA3QkIzOUVCAA==\",\"timestamp\":\"1768071122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:04+05:30"} [2026-01-11 00:22:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NDM1Qzk1NTA3QkIzOUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NDM1Qzk1NTA3QkIzOUVCAA==\",\"timestamp\":\"1768071122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:04+05:30"} [2026-01-11 00:22:05] [DEBUG] Ignoring event: delivered [2026-01-11 00:22:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NDM1Qzk1NTA3QkIzOUVCAA== [2026-01-11 00:22:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:52:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0ODQxMjc1RUM4N0I1NjQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0ODQxMjc1RUM4N0I1NjQzAA==", "timestamp": "1768071158", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:22:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:22:40] [INFO] Sending instructions to 917202000200 [2026-01-11 00:22:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:22:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:22:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac8ee0cdf6cb420e9ef81add9bdb48ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:22:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:22:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0ODQxMjc1RUM4N0I1NjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0ODQxMjc1RUM4N0I1NjQzAA==\",\"timestamp\":\"1768071158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:40+05:30"} [2026-01-11 00:22:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0ODQxMjc1RUM4N0I1NjQzAA== [2026-01-11 00:22:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:22:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0ODQxMjc1RUM4N0I1NjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0ODQxMjc1RUM4N0I1NjQzAA==\",\"timestamp\":\"1768071158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:41+05:30"} [2026-01-11 00:22:41] [DEBUG] Ignoring event: delivered [2026-01-11 00:22:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:52:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTRBNUFDMDc0RTVENjBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTRBNUFDMDc0RTVENjBEAA==", "timestamp": "1768071163", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:22:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:22:45] [INFO] Sending instructions to 917202000200 [2026-01-11 00:22:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:22:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:22:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b99fd8a1cdc45059eb1f66c65afa02f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:22:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:22:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTRBNUFDMDc0RTVENjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTRBNUFDMDc0RTVENjBEAA==\",\"timestamp\":\"1768071163\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:48+05:30"} [2026-01-11 00:22:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTRBNUFDMDc0RTVENjBEAA== [2026-01-11 00:22:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:22:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTRBNUFDMDc0RTVENjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTRBNUFDMDc0RTVENjBEAA==\",\"timestamp\":\"1768071163\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:48+05:30"} [2026-01-11 00:22:49] [DEBUG] Ignoring event: delivered [2026-01-11 00:22:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:52:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkYyOUQ4OEJFRTMyNTk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkYyOUQ4OEJFRTMyNTk5AA==", "timestamp": "1768071169", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:22:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:22:50] [INFO] Sending instructions to 917202000200 [2026-01-11 00:22:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:22:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:22:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c8082978d924a25b5561ece8a9fd56c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:22:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkYyOUQ4OEJFRTMyNTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkYyOUQ4OEJFRTMyNTk5AA==\",\"timestamp\":\"1768071169\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:53+05:30"} [2026-01-11 00:22:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkYyOUQ4OEJFRTMyNTk5AA== [2026-01-11 00:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:22:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkYyOUQ4OEJFRTMyNTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkYyOUQ4OEJFRTMyNTk5AA==\",\"timestamp\":\"1768071169\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:22:53+05:30"} [2026-01-11 00:22:54] [DEBUG] Ignoring event: delivered [2026-01-11 00:23:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:53:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRUQ3NDczNDc0MENBOUREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRUQ3NDczNDc0MENBOUREAA==", "timestamp": "1768071205", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:23:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:23:27] [INFO] Sending instructions to 917202000200 [2026-01-11 00:23:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:23:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:23:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a9ba606e93c4a09b920e95b599693df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:23:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:23:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRUQ3NDczNDc0MENBOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRUQ3NDczNDc0MENBOUREAA==\",\"timestamp\":\"1768071205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:23:30+05:30"} [2026-01-11 00:23:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRUQ3NDczNDc0MENBOUREAA== [2026-01-11 00:23:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:23:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRUQ3NDczNDc0MENBOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRUQ3NDczNDc0MENBOUREAA==\",\"timestamp\":\"1768071205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:23:30+05:30"} [2026-01-11 00:23:31] [DEBUG] Ignoring event: delivered [2026-01-11 00:23:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:53:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzOTlDQkM0ODlGQ0NBNTBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzOTlDQkM0ODlGQ0NBNTBEAA==", "timestamp": "1768071210", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:23:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:23:32] [INFO] Sending instructions to 917202000200 [2026-01-11 00:23:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:23:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:23:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d5a9acdec9f431d929bbef15712983b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:23:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:23:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzOTlDQkM0ODlGQ0NBNTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzOTlDQkM0ODlGQ0NBNTBEAA==\",\"timestamp\":\"1768071210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:23:35+05:30"} [2026-01-11 00:23:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzOTlDQkM0ODlGQ0NBNTBEAA== [2026-01-11 00:23:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:23:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzOTlDQkM0ODlGQ0NBNTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzOTlDQkM0ODlGQ0NBNTBEAA==\",\"timestamp\":\"1768071210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:23:35+05:30"} [2026-01-11 00:23:37] [DEBUG] Ignoring event: delivered [2026-01-11 00:23:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:53:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQUU3MzdBMEI4MERCNTY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQUU3MzdBMEI4MERCNTY0AA==", "timestamp": "1768071216", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:23:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:23:38] [INFO] Sending instructions to 917202000200 [2026-01-11 00:23:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:23:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:23:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7c887088b454e049272de5f750a11eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:23:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:53:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxMjZGOEM1OUVDMTY0NzlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxMjZGOEM1OUVDMTY0NzlCAA==", "timestamp": "1768071221", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:23:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:23:43] [INFO] Sending instructions to 917202000200 [2026-01-11 00:23:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:23:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:23:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a616a60310ad471e897ee9668d2367fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:23:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:23:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQUU3MzdBMEI4MERCNTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQUU3MzdBMEI4MERCNTY0AA==\",\"timestamp\":\"1768071216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:23:44+05:30"} [2026-01-11 00:23:45] [DEBUG] Ignoring event: delivered [2026-01-11 00:23:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:23:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQUU3MzdBMEI4MERCNTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQUU3MzdBMEI4MERCNTY0AA==\",\"timestamp\":\"1768071216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:23:44+05:30"} [2026-01-11 00:23:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQUU3MzdBMEI4MERCNTY0AA== [2026-01-11 00:23:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:23:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxMjZGOEM1OUVDMTY0NzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxMjZGOEM1OUVDMTY0NzlCAA==\",\"timestamp\":\"1768071221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:23:44+05:30"} [2026-01-11 00:23:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxMjZGOEM1OUVDMTY0NzlCAA== [2026-01-11 00:23:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:23:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxMjZGOEM1OUVDMTY0NzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxMjZGOEM1OUVDMTY0NzlCAA==\",\"timestamp\":\"1768071221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:23:44+05:30"} [2026-01-11 00:23:45] [DEBUG] Ignoring event: delivered [2026-01-11 00:24:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:54:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDQkMzNERCNDg4QjJEMTgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDQkMzNERCNDg4QjJEMTgwAA==", "timestamp": "1768071257", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:24:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:24:19] [INFO] Sending instructions to 917202000200 [2026-01-11 00:24:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:24:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:24:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17427555bcf64b188991f621b08eedd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:24:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:24:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDQkMzNERCNDg4QjJEMTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDQkMzNERCNDg4QjJEMTgwAA==\",\"timestamp\":\"1768071257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:24:22+05:30"} [2026-01-11 00:24:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDQkMzNERCNDg4QjJEMTgwAA== [2026-01-11 00:24:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:24:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDQkMzNERCNDg4QjJEMTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDQkMzNERCNDg4QjJEMTgwAA==\",\"timestamp\":\"1768071257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:24:22+05:30"} [2026-01-11 00:24:24] [DEBUG] Ignoring event: delivered [2026-01-11 00:24:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:54:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRBQzAzMDBCNDYyMkM4N0NDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRBQzAzMDBCNDYyMkM4N0NDAA==", "timestamp": "1768071263", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:24:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:24:25] [INFO] Sending instructions to 917202000200 [2026-01-11 00:24:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:24:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:24:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cffcecb4b6794196b761328d74b60964", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:24:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:24:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRBQzAzMDBCNDYyMkM4N0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRBQzAzMDBCNDYyMkM4N0NDAA==\",\"timestamp\":\"1768071263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:24:25+05:30"} [2026-01-11 00:24:26] [DEBUG] Ignoring event: delivered [2026-01-11 00:24:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:24:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRBQzAzMDBCNDYyMkM4N0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRBQzAzMDBCNDYyMkM4N0NDAA==\",\"timestamp\":\"1768071263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:24:25+05:30"} [2026-01-11 00:24:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRBQzAzMDBCNDYyMkM4N0NDAA== [2026-01-11 00:25:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:55:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4OEY1NDZFRTAwMDA5MUUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4OEY1NDZFRTAwMDA5MUUzAA==", "timestamp": "1768071300", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:25:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:25:02] [INFO] Sending instructions to 917202000200 [2026-01-11 00:25:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:25:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:25:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c60d811efb24e50b030ea41a751b9d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:25:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4OEY1NDZFRTAwMDA5MUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4OEY1NDZFRTAwMDA5MUUzAA==\",\"timestamp\":\"1768071300\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:02+05:30"} [2026-01-11 00:25:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4OEY1NDZFRTAwMDA5MUUzAA== [2026-01-11 00:25:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4OEY1NDZFRTAwMDA5MUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4OEY1NDZFRTAwMDA5MUUzAA==\",\"timestamp\":\"1768071300\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:02+05:30"} [2026-01-11 00:25:03] [DEBUG] Ignoring event: delivered [2026-01-11 00:25:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:55:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NDEzQ0VDRDE3OTEzOTlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NDEzQ0VDRDE3OTEzOTlGAA==", "timestamp": "1768071305", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:25:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:25:07] [INFO] Sending instructions to 917202000200 [2026-01-11 00:25:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:25:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:25:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf8a71415f3841939a2503ab44b16997", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:25:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NDEzQ0VDRDE3OTEzOTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NDEzQ0VDRDE3OTEzOTlGAA==\",\"timestamp\":\"1768071305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:08+05:30"} [2026-01-11 00:25:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NDEzQ0VDRDE3OTEzOTlGAA== [2026-01-11 00:25:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NDEzQ0VDRDE3OTEzOTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NDEzQ0VDRDE3OTEzOTlGAA==\",\"timestamp\":\"1768071305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:08+05:30"} [2026-01-11 00:25:09] [DEBUG] Ignoring event: delivered [2026-01-11 00:25:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:55:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI2MjY4NEJDRkZBM0QwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI2MjY4NEJDRkZBM0QwAA==", "timestamp": "1768071311", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:25:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:25:13] [INFO] Sending instructions to 917202000200 [2026-01-11 00:25:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:25:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:25:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48b35d69738241b58ac0c028607c1bd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:25:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI2MjY4NEJDRkZBM0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI2MjY4NEJDRkZBM0QwAA==\",\"timestamp\":\"1768071311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:15+05:30"} [2026-01-11 00:25:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI2MjY4NEJDRkZBM0QwAA== [2026-01-11 00:25:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI2MjY4NEJDRkZBM0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI2MjY4NEJDRkZBM0QwAA==\",\"timestamp\":\"1768071311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:15+05:30"} [2026-01-11 00:25:16] [DEBUG] Ignoring event: delivered [2026-01-11 00:25:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:55:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEMjBDQjFERjI2RDIxQzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEMjBDQjFERjI2RDIxQzM3AA==", "timestamp": "1768071316", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:25:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:25:18] [INFO] Sending instructions to 917202000200 [2026-01-11 00:25:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:25:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:25:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75bc8330750f4a099b7feb30e71bc5f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:25:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEMjBDQjFERjI2RDIxQzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEMjBDQjFERjI2RDIxQzM3AA==\",\"timestamp\":\"1768071316\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:18+05:30"} [2026-01-11 00:25:20] [DEBUG] Ignoring event: delivered [2026-01-11 00:25:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEMjBDQjFERjI2RDIxQzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEMjBDQjFERjI2RDIxQzM3AA==\",\"timestamp\":\"1768071316\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:18+05:30"} [2026-01-11 00:25:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEMjBDQjFERjI2RDIxQzM3AA== [2026-01-11 00:25:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:55:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQjAxNTdDOTUxMTc0ODE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQjAxNTdDOTUxMTc0ODE1AA==", "timestamp": "1768071321", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:25:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:25:23] [INFO] Sending instructions to 917202000200 [2026-01-11 00:25:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:25:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:25:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea53cbd8d08f4b868c584f421365658e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQjAxNTdDOTUxMTc0ODE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQjAxNTdDOTUxMTc0ODE1AA==\",\"timestamp\":\"1768071321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:26+05:30"} [2026-01-11 00:25:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQjAxNTdDOTUxMTc0ODE1AA== [2026-01-11 00:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQjAxNTdDOTUxMTc0ODE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQjAxNTdDOTUxMTc0ODE1AA==\",\"timestamp\":\"1768071321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:26+05:30"} [2026-01-11 00:25:27] [DEBUG] Ignoring event: delivered [2026-01-11 00:25:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:55:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwMTcwODJDRjY4MEEwNEUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwMTcwODJDRjY4MEEwNEUwAA==", "timestamp": "1768071327", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:25:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:25:28] [INFO] Sending instructions to 917202000200 [2026-01-11 00:25:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:25:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:25:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a68c8020d85e4628a78383594620909a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:25:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwMTcwODJDRjY4MEEwNEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwMTcwODJDRjY4MEEwNEUwAA==\",\"timestamp\":\"1768071327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:31+05:30"} [2026-01-11 00:25:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwMTcwODJDRjY4MEEwNEUwAA== [2026-01-11 00:25:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:25:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwMTcwODJDRjY4MEEwNEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwMTcwODJDRjY4MEEwNEUwAA==\",\"timestamp\":\"1768071327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:25:31+05:30"} [2026-01-11 00:25:32] [DEBUG] Ignoring event: delivered [2026-01-11 00:26:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:56:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REREJEMTU2RUI2QjM3MkRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REREJEMTU2RUI2QjM3MkRFAA==", "timestamp": "1768071363", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:26:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:26:04] [INFO] Sending instructions to 917202000200 [2026-01-11 00:26:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:26:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:26:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0af43b776a44456b671ca94ece5e058", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:26:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REREJEMTU2RUI2QjM3MkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REREJEMTU2RUI2QjM3MkRFAA==\",\"timestamp\":\"1768071363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:04+05:30"} [2026-01-11 00:26:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REREJEMTU2RUI2QjM3MkRFAA== [2026-01-11 00:26:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REREJEMTU2RUI2QjM3MkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REREJEMTU2RUI2QjM3MkRFAA==\",\"timestamp\":\"1768071363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:05+05:30"} [2026-01-11 00:26:05] [DEBUG] Ignoring event: delivered [2026-01-11 00:26:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:56:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1NkVEQTA2MUMzMTBENzZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1NkVEQTA2MUMzMTBENzZCAA==", "timestamp": "1768071368", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:26:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:26:10] [INFO] Sending instructions to 917202000200 [2026-01-11 00:26:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:26:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:26:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f3b2854b83e46ccb2e0e24d4e661538", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:26:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1NkVEQTA2MUMzMTBENzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1NkVEQTA2MUMzMTBENzZCAA==\",\"timestamp\":\"1768071368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:10+05:30"} [2026-01-11 00:26:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1NkVEQTA2MUMzMTBENzZCAA== [2026-01-11 00:26:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1NkVEQTA2MUMzMTBENzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1NkVEQTA2MUMzMTBENzZCAA==\",\"timestamp\":\"1768071368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:10+05:30"} [2026-01-11 00:26:11] [DEBUG] Ignoring event: delivered [2026-01-11 00:26:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:56:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRDMEI4QUU0ODMzQ0NFMkVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRDMEI4QUU0ODMzQ0NFMkVFAA==", "timestamp": "1768071404", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:26:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:26:46] [INFO] Sending instructions to 917202000200 [2026-01-11 00:26:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:26:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:26:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77257ffe4b6644e3925fc94dc4bcb836", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRDMEI4QUU0ODMzQ0NFMkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRDMEI4QUU0ODMzQ0NFMkVFAA==\",\"timestamp\":\"1768071404\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:48+05:30"} [2026-01-11 00:26:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRDMEI4QUU0ODMzQ0NFMkVFAA== [2026-01-11 00:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRDMEI4QUU0ODMzQ0NFMkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRDMEI4QUU0ODMzQ0NFMkVFAA==\",\"timestamp\":\"1768071404\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:48+05:30"} [2026-01-11 00:26:49] [DEBUG] Ignoring event: delivered [2026-01-11 00:26:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:56:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGREYxMDI0RDQ4MTAwNzE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGREYxMDI0RDQ4MTAwNzE2AA==", "timestamp": "1768071410", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:26:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:26:51] [INFO] Sending instructions to 917202000200 [2026-01-11 00:26:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:26:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:26:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9aa0d56862d46b88a8e27d0e7159d1e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:26:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:56:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NDhGNEMxMTMwOTJBQUE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NDhGNEMxMTMwOTJBQUE5AA==", "timestamp": "1768071415", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:26:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:26:56] [INFO] Sending instructions to 917202000200 [2026-01-11 00:26:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:26:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:26:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67332ccadb174d8c822dfa4091d5ba56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:26:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGREYxMDI0RDQ4MTAwNzE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGREYxMDI0RDQ4MTAwNzE2AA==\",\"timestamp\":\"1768071410\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:57+05:30"} [2026-01-11 00:26:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGREYxMDI0RDQ4MTAwNzE2AA== [2026-01-11 00:26:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGREYxMDI0RDQ4MTAwNzE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGREYxMDI0RDQ4MTAwNzE2AA==\",\"timestamp\":\"1768071410\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:57+05:30"} [2026-01-11 00:26:58] [DEBUG] Ignoring event: delivered [2026-01-11 00:26:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NDhGNEMxMTMwOTJBQUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NDhGNEMxMTMwOTJBQUE5AA==\",\"timestamp\":\"1768071415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:57+05:30"} [2026-01-11 00:26:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NDhGNEMxMTMwOTJBQUE5AA== [2026-01-11 00:26:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:26:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NDhGNEMxMTMwOTJBQUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NDhGNEMxMTMwOTJBQUE5AA==\",\"timestamp\":\"1768071415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:26:57+05:30"} [2026-01-11 00:26:59] [DEBUG] Ignoring event: delivered [2026-01-11 00:27:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:57:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEMDNGQzkzNzY3RjAwRDY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEMDNGQzkzNzY3RjAwRDY3AA==", "timestamp": "1768071420", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:27:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:27:02] [INFO] Sending instructions to 917202000200 [2026-01-11 00:27:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:27:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:27:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f3f11debed04dcea7f3e12e48b145f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:27:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEMDNGQzkzNzY3RjAwRDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEMDNGQzkzNzY3RjAwRDY3AA==\",\"timestamp\":\"1768071420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:02+05:30"} [2026-01-11 00:27:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEMDNGQzkzNzY3RjAwRDY3AA== [2026-01-11 00:27:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEMDNGQzkzNzY3RjAwRDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEMDNGQzkzNzY3RjAwRDY3AA==\",\"timestamp\":\"1768071420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:02+05:30"} [2026-01-11 00:27:03] [DEBUG] Ignoring event: delivered [2026-01-11 00:27:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:57:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QTNDNTExMzcwMUY5Qjk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QTNDNTExMzcwMUY5Qjk1AA==", "timestamp": "1768071456", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:27:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:27:38] [INFO] Sending instructions to 917202000200 [2026-01-11 00:27:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:27:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:27:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0689462033fe4a7daf38e214f09d0d9e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:27:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QTNDNTExMzcwMUY5Qjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QTNDNTExMzcwMUY5Qjk1AA==\",\"timestamp\":\"1768071456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:41+05:30"} [2026-01-11 00:27:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QTNDNTExMzcwMUY5Qjk1AA== [2026-01-11 00:27:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QTNDNTExMzcwMUY5Qjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QTNDNTExMzcwMUY5Qjk1AA==\",\"timestamp\":\"1768071456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:41+05:30"} [2026-01-11 00:27:42] [DEBUG] Ignoring event: delivered [2026-01-11 00:27:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:57:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0OTk0QkE3RkZCQkY1OTNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0OTk0QkE3RkZCQkY1OTNDAA==", "timestamp": "1768071461", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:27:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:27:43] [INFO] Sending instructions to 917202000200 [2026-01-11 00:27:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:27:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:27:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3c475003bb74fc38985b8addb64c9e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:27:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0OTk0QkE3RkZCQkY1OTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0OTk0QkE3RkZCQkY1OTNDAA==\",\"timestamp\":\"1768071461\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:46+05:30"} [2026-01-11 00:27:48] [DEBUG] Ignoring event: delivered [2026-01-11 00:27:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0OTk0QkE3RkZCQkY1OTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0OTk0QkE3RkZCQkY1OTNDAA==\",\"timestamp\":\"1768071461\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:46+05:30"} [2026-01-11 00:27:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0OTk0QkE3RkZCQkY1OTNDAA== [2026-01-11 00:27:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:57:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEQjI2RUMzQzBBNThENDQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEQjI2RUMzQzBBNThENDQ5AA==", "timestamp": "1768071467", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:27:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:27:49] [INFO] Sending instructions to 917202000200 [2026-01-11 00:27:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:27:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:27:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b40e9901cc694e7191c56831b4f4263b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:27:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEQjI2RUMzQzBBNThENDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEQjI2RUMzQzBBNThENDQ5AA==\",\"timestamp\":\"1768071467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:50+05:30"} [2026-01-11 00:27:51] [DEBUG] Ignoring event: delivered [2026-01-11 00:27:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEQjI2RUMzQzBBNThENDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEQjI2RUMzQzBBNThENDQ5AA==\",\"timestamp\":\"1768071467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:50+05:30"} [2026-01-11 00:27:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEQjI2RUMzQzBBNThENDQ5AA== [2026-01-11 00:27:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:57:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0REVGODA5RENEMjAwNEEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0REVGODA5RENEMjAwNEEwAA==", "timestamp": "1768071473", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:27:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:27:54] [INFO] Sending instructions to 917202000200 [2026-01-11 00:27:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:27:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:27:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9f436ec962c49ce944d7e0913360cd3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:27:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0REVGODA5RENEMjAwNEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0REVGODA5RENEMjAwNEEwAA==\",\"timestamp\":\"1768071473\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:55+05:30"} [2026-01-11 00:27:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0REVGODA5RENEMjAwNEEwAA== [2026-01-11 00:27:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:27:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0REVGODA5RENEMjAwNEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0REVGODA5RENEMjAwNEEwAA==\",\"timestamp\":\"1768071473\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:27:55+05:30"} [2026-01-11 00:27:56] [DEBUG] Ignoring event: delivered [2026-01-11 00:28:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:58:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OTI4RTQ3NDgxMzU0Qzg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OTI4RTQ3NDgxMzU0Qzg1AA==", "timestamp": "1768071509", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:28:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:28:31] [INFO] Sending instructions to 917202000200 [2026-01-11 00:28:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:28:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:28:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4491d51090364b9d9459bef0ad01fdb8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:28:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OTI4RTQ3NDgxMzU0Qzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OTI4RTQ3NDgxMzU0Qzg1AA==\",\"timestamp\":\"1768071509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:33+05:30"} [2026-01-11 00:28:35] [DEBUG] Ignoring event: delivered [2026-01-11 00:28:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OTI4RTQ3NDgxMzU0Qzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OTI4RTQ3NDgxMzU0Qzg1AA==\",\"timestamp\":\"1768071509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:33+05:30"} [2026-01-11 00:28:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OTI4RTQ3NDgxMzU0Qzg1AA== [2026-01-11 00:28:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:58:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCNTRGNkJGNTdBMzI5RUE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCNTRGNkJGNTdBMzI5RUE0AA==", "timestamp": "1768071515", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:28:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:28:36] [INFO] Sending instructions to 917202000200 [2026-01-11 00:28:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:28:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:28:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e656c46afd34ce1bd374a477792d588", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:28:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCNTRGNkJGNTdBMzI5RUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCNTRGNkJGNTdBMzI5RUE0AA==\",\"timestamp\":\"1768071515\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:37+05:30"} [2026-01-11 00:28:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCNTRGNkJGNTdBMzI5RUE0AA== [2026-01-11 00:28:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCNTRGNkJGNTdBMzI5RUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCNTRGNkJGNTdBMzI5RUE0AA==\",\"timestamp\":\"1768071515\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:37+05:30"} [2026-01-11 00:28:38] [DEBUG] Ignoring event: delivered [2026-01-11 00:28:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:58:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDMzk3QzM5RDYyREVDQzFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDMzk3QzM5RDYyREVDQzFCAA==", "timestamp": "1768071520", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:28:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:28:42] [INFO] Sending instructions to 917202000200 [2026-01-11 00:28:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:28:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:28:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cdd87195ac24c47871703468bb96a29", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:28:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDMzk3QzM5RDYyREVDQzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDMzk3QzM5RDYyREVDQzFCAA==\",\"timestamp\":\"1768071520\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:42+05:30"} [2026-01-11 00:28:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDMzk3QzM5RDYyREVDQzFCAA== [2026-01-11 00:28:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDMzk3QzM5RDYyREVDQzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDMzk3QzM5RDYyREVDQzFCAA==\",\"timestamp\":\"1768071520\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:42+05:30"} [2026-01-11 00:28:43] [DEBUG] Ignoring event: delivered [2026-01-11 00:28:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:58:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzNUIzNDdGQkE2REY3Njk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzNUIzNDdGQkE2REY3Njk4AA==", "timestamp": "1768071526", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:28:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:28:47] [INFO] Sending instructions to 917202000200 [2026-01-11 00:28:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:28:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:28:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09d1da2f523b4261bdcbbc16ec95da33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:28:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzNUIzNDdGQkE2REY3Njk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzNUIzNDdGQkE2REY3Njk4AA==\",\"timestamp\":\"1768071526\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:48+05:30"} [2026-01-11 00:28:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzNUIzNDdGQkE2REY3Njk4AA== [2026-01-11 00:28:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzNUIzNDdGQkE2REY3Njk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzNUIzNDdGQkE2REY3Njk4AA==\",\"timestamp\":\"1768071526\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:48+05:30"} [2026-01-11 00:28:49] [DEBUG] Ignoring event: delivered [2026-01-11 00:28:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:58:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQUFEQkZGNEU0MkU5ODhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQUFEQkZGNEU0MkU5ODhGAA==", "timestamp": "1768071530", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:28:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:28:52] [INFO] Sending instructions to 917202000200 [2026-01-11 00:28:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:28:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:28:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81f412beab9c411a8d50adb28951ccc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:28:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQUFEQkZGNEU0MkU5ODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQUFEQkZGNEU0MkU5ODhGAA==\",\"timestamp\":\"1768071530\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:56+05:30"} [2026-01-11 00:28:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQUFEQkZGNEU0MkU5ODhGAA== [2026-01-11 00:28:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQUFEQkZGNEU0MkU5ODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQUFEQkZGNEU0MkU5ODhGAA==\",\"timestamp\":\"1768071530\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:28:56+05:30"} [2026-01-11 00:28:57] [DEBUG] Ignoring event: delivered [2026-01-11 00:28:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:58:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRDI2NzA1QUFCQjM0NjA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRDI2NzA1QUFCQjM0NjA4AA==", "timestamp": "1768071536", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:28:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:28:58] [INFO] Sending instructions to 917202000200 [2026-01-11 00:28:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:28:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:28:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4164148fb4d478ca15e08fe6a13bc90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:29:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRDI2NzA1QUFCQjM0NjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRDI2NzA1QUFCQjM0NjA4AA==\",\"timestamp\":\"1768071536\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:29:01+05:30"} [2026-01-11 00:29:02] [DEBUG] Ignoring event: delivered [2026-01-11 00:29:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRDI2NzA1QUFCQjM0NjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRDI2NzA1QUFCQjM0NjA4AA==\",\"timestamp\":\"1768071536\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:29:01+05:30"} [2026-01-11 00:29:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRDI2NzA1QUFCQjM0NjA4AA== [2026-01-11 00:29:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:59:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QzAyRDAxRDJDNTlGQzc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QzAyRDAxRDJDNTlGQzc4AA==", "timestamp": "1768071573", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:29:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:29:34] [INFO] Sending instructions to 917202000200 [2026-01-11 00:29:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:29:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:29:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1f173f35c444af185c8e94affafa96b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:29:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:29:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QzAyRDAxRDJDNTlGQzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QzAyRDAxRDJDNTlGQzc4AA==\",\"timestamp\":\"1768071573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:29:34+05:30"} [2026-01-11 00:29:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QzAyRDAxRDJDNTlGQzc4AA== [2026-01-11 00:29:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:29:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QzAyRDAxRDJDNTlGQzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QzAyRDAxRDJDNTlGQzc4AA==\",\"timestamp\":\"1768071573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:29:34+05:30"} [2026-01-11 00:29:35] [DEBUG] Ignoring event: delivered [2026-01-11 00:29:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:59:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NkQ0NzIyNTcwOUY1RkVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NkQ0NzIyNTcwOUY1RkVFAA==", "timestamp": "1768071578", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:29:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:29:39] [INFO] Sending instructions to 917202000200 [2026-01-11 00:29:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:29:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:29:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2c3bc6763a747ccba38b769c4be3d62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:29:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NkQ0NzIyNTcwOUY1RkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NkQ0NzIyNTcwOUY1RkVFAA==\",\"timestamp\":\"1768071578\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:29:40+05:30"} [2026-01-11 00:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:29:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NkQ0NzIyNTcwOUY1RkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NkQ0NzIyNTcwOUY1RkVFAA==\",\"timestamp\":\"1768071578\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:29:40+05:30"} [2026-01-11 00:29:41] [DEBUG] Ignoring event: delivered [2026-01-11 00:29:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NkQ0NzIyNTcwOUY1RkVFAA== [2026-01-11 00:30:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:00:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyM0RENzlEQ0ZDM0QyNEM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyM0RENzlEQ0ZDM0QyNEM1AA==", "timestamp": "1768071614", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:30:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:30:16] [INFO] Sending instructions to 917202000200 [2026-01-11 00:30:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:30:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:30:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03f0aea408eb4e869a6bff956d30a406", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:30:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyM0RENzlEQ0ZDM0QyNEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyM0RENzlEQ0ZDM0QyNEM1AA==\",\"timestamp\":\"1768071614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:17+05:30"} [2026-01-11 00:30:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyM0RENzlEQ0ZDM0QyNEM1AA== [2026-01-11 00:30:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyM0RENzlEQ0ZDM0QyNEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyM0RENzlEQ0ZDM0QyNEM1AA==\",\"timestamp\":\"1768071614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:17+05:30"} [2026-01-11 00:30:17] [DEBUG] Ignoring event: delivered [2026-01-11 00:30:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:00:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNTA2RDlBRjIyMUYxMTcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNTA2RDlBRjIyMUYxMTcyAA==", "timestamp": "1768071620", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:30:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:30:22] [INFO] Sending instructions to 917202000200 [2026-01-11 00:30:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:30:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:30:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "699b3683be954d23b2f2525a90379dd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:30:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNTA2RDlBRjIyMUYxMTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNTA2RDlBRjIyMUYxMTcyAA==\",\"timestamp\":\"1768071620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:24+05:30"} [2026-01-11 00:30:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNTA2RDlBRjIyMUYxMTcyAA== [2026-01-11 00:30:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNTA2RDlBRjIyMUYxMTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNTA2RDlBRjIyMUYxMTcyAA==\",\"timestamp\":\"1768071620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:24+05:30"} [2026-01-11 00:30:25] [DEBUG] Ignoring event: delivered [2026-01-11 00:30:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:00:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNzIzMTAyQzYzQjhERjkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNzIzMTAyQzYzQjhERjkxAA==", "timestamp": "1768071626", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:30:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:30:27] [INFO] Sending instructions to 917202000200 [2026-01-11 00:30:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:30:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:30:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d985020782cf492292f05908bad18560", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:30:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNzIzMTAyQzYzQjhERjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNzIzMTAyQzYzQjhERjkxAA==\",\"timestamp\":\"1768071626\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:30+05:30"} [2026-01-11 00:30:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNzIzMTAyQzYzQjhERjkxAA== [2026-01-11 00:30:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNzIzMTAyQzYzQjhERjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNzIzMTAyQzYzQjhERjkxAA==\",\"timestamp\":\"1768071626\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:30+05:30"} [2026-01-11 00:30:30] [DEBUG] Ignoring event: delivered [2026-01-11 00:30:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:00:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0OEY3MDE0RTAyQjZERUJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0OEY3MDE0RTAyQjZERUJCAA==", "timestamp": "1768071631", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:30:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:30:33] [INFO] Sending instructions to 917202000200 [2026-01-11 00:30:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:30:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:30:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad44bec29f7e4fec9d44f0a5d36973d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:30:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0OEY3MDE0RTAyQjZERUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0OEY3MDE0RTAyQjZERUJCAA==\",\"timestamp\":\"1768071631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:35+05:30"} [2026-01-11 00:30:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0OEY3MDE0RTAyQjZERUJCAA== [2026-01-11 00:30:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0OEY3MDE0RTAyQjZERUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0OEY3MDE0RTAyQjZERUJCAA==\",\"timestamp\":\"1768071631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:35+05:30"} [2026-01-11 00:30:36] [DEBUG] Ignoring event: delivered [2026-01-11 00:30:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:00:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0QjBDOTNFNTMwNEVEMkJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0QjBDOTNFNTMwNEVEMkJDAA==", "timestamp": "1768071636", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:30:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:30:38] [INFO] Sending instructions to 917202000200 [2026-01-11 00:30:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:30:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:30:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "823c2cdd2fd84367b264cb6b0899ec42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:30:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0QjBDOTNFNTMwNEVEMkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0QjBDOTNFNTMwNEVEMkJDAA==\",\"timestamp\":\"1768071636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:40+05:30"} [2026-01-11 00:30:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0QjBDOTNFNTMwNEVEMkJDAA== [2026-01-11 00:30:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0QjBDOTNFNTMwNEVEMkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0QjBDOTNFNTMwNEVEMkJDAA==\",\"timestamp\":\"1768071636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:41+05:30"} [2026-01-11 00:30:41] [DEBUG] Ignoring event: delivered [2026-01-11 00:30:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:00:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNDRBOTk5RDU3QkNGNjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNDRBOTk5RDU3QkNGNjRCAA==", "timestamp": "1768071642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:30:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:30:44] [INFO] Sending instructions to 917202000200 [2026-01-11 00:30:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:30:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:30:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74366013d6644b3da0af85ff228428c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNDRBOTk5RDU3QkNGNjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNDRBOTk5RDU3QkNGNjRCAA==\",\"timestamp\":\"1768071642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:47+05:30"} [2026-01-11 00:30:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNDRBOTk5RDU3QkNGNjRCAA== [2026-01-11 00:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNDRBOTk5RDU3QkNGNjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNDRBOTk5RDU3QkNGNjRCAA==\",\"timestamp\":\"1768071642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:47+05:30"} [2026-01-11 00:30:48] [DEBUG] Ignoring event: delivered [2026-01-11 00:30:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:00:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCMDlCMEI3QjUwQkRBMjREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCMDlCMEI3QjUwQkRBMjREAA==", "timestamp": "1768071648", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:30:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:30:49] [INFO] Sending instructions to 917202000200 [2026-01-11 00:30:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:30:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:30:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "368b9af451f147c996322ca1391d648b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:30:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:00:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZERkRGRTAxRTU4ODk2QzAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZERkRGRTAxRTU4ODk2QzAxAA==", "timestamp": "1768071653", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:30:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:30:55] [INFO] Sending instructions to 917202000200 [2026-01-11 00:30:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:30:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:30:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6fc7195bb1147109e6adba739f35a9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCMDlCMEI3QjUwQkRBMjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCMDlCMEI3QjUwQkRBMjREAA==\",\"timestamp\":\"1768071648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:54+05:30"} [2026-01-11 00:30:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCMDlCMEI3QjUwQkRBMjREAA== [2026-01-11 00:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCMDlCMEI3QjUwQkRBMjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCMDlCMEI3QjUwQkRBMjREAA==\",\"timestamp\":\"1768071648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:54+05:30"} [2026-01-11 00:30:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMTc1QjUzRjJCODA2RUREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMTc1QjUzRjJCODA2RUREAA==", "timestamp": "1768071659", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:31:00] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZERkRGRTAxRTU4ODk2QzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZERkRGRTAxRTU4ODk2QzAxAA==\",\"timestamp\":\"1768071653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:59+05:30"} [2026-01-11 00:31:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZERkRGRTAxRTU4ODk2QzAxAA== [2026-01-11 00:31:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:30:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZERkRGRTAxRTU4ODk2QzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZERkRGRTAxRTU4ODk2QzAxAA==\",\"timestamp\":\"1768071653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:30:59+05:30"} [2026-01-11 00:31:00] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22e5b57584a9425386f897fd11f239fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMTc1QjUzRjJCODA2RUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMTc1QjUzRjJCODA2RUREAA==\",\"timestamp\":\"1768071659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:04+05:30"} [2026-01-11 00:31:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMTc1QjUzRjJCODA2RUREAA== [2026-01-11 00:31:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMTc1QjUzRjJCODA2RUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMTc1QjUzRjJCODA2RUREAA==\",\"timestamp\":\"1768071659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:04+05:30"} [2026-01-11 00:31:05] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwRkJEMkMwODczNkU1N0UwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwRkJEMkMwODczNkU1N0UwAA==", "timestamp": "1768071665", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:31:07] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c7730d3fe2a4c47be0ccfa290b3d1d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwRkJEMkMwODczNkU1N0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwRkJEMkMwODczNkU1N0UwAA==\",\"timestamp\":\"1768071665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:09+05:30"} [2026-01-11 00:31:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwRkJEMkMwODczNkU1N0UwAA== [2026-01-11 00:31:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwRkJEMkMwODczNkU1N0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwRkJEMkMwODczNkU1N0UwAA==\",\"timestamp\":\"1768071665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:09+05:30"} [2026-01-11 00:31:09] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzQTIxQkI1QjRDMDk1RTU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzQTIxQkI1QjRDMDk1RTU2AA==", "timestamp": "1768071671", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:31:13] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9740615130ce440e888eb8a8a672d555", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzQTIxQkI1QjRDMDk1RTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzQTIxQkI1QjRDMDk1RTU2AA==\",\"timestamp\":\"1768071671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:13+05:30"} [2026-01-11 00:31:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzQTIxQkI1QjRDMDk1RTU2AA== [2026-01-11 00:31:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzQTIxQkI1QjRDMDk1RTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzQTIxQkI1QjRDMDk1RTU2AA==\",\"timestamp\":\"1768071671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:13+05:30"} [2026-01-11 00:31:14] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNkUwNDVGMTlBQjFGMDA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNkUwNDVGMTlBQjFGMDA5AA==", "timestamp": "1768071677", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:31:19] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e52f7014fcb3493aaef26ce379c13e51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNkUwNDVGMTlBQjFGMDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNkUwNDVGMTlBQjFGMDA5AA==\",\"timestamp\":\"1768071677\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:21+05:30"} [2026-01-11 00:31:23] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNkUwNDVGMTlBQjFGMDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNkUwNDVGMTlBQjFGMDA5AA==\",\"timestamp\":\"1768071677\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:21+05:30"} [2026-01-11 00:31:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNkUwNDVGMTlBQjFGMDA5AA== [2026-01-11 00:31:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBODlFOEIxQzVBNjgyNTQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBODlFOEIxQzVBNjgyNTQ3AA==", "timestamp": "1768071683", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:31:24] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "407a9fa4df074db1acd4bad95db7dc9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBODlFOEIxQzVBNjgyNTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBODlFOEIxQzVBNjgyNTQ3AA==\",\"timestamp\":\"1768071683\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:27+05:30"} [2026-01-11 00:31:28] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBODlFOEIxQzVBNjgyNTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBODlFOEIxQzVBNjgyNTQ3AA==\",\"timestamp\":\"1768071683\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:27+05:30"} [2026-01-11 00:31:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBODlFOEIxQzVBNjgyNTQ3AA== [2026-01-11 00:31:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1NkYxQ0Q2MzcyNUVBRTY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1NkYxQ0Q2MzcyNUVBRTY5AA==", "timestamp": "1768071689", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:31:30] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4bdfe5e063ef4973a25389e40a5837a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1NkYxQ0Q2MzcyNUVBRTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1NkYxQ0Q2MzcyNUVBRTY5AA==\",\"timestamp\":\"1768071689\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:32+05:30"} [2026-01-11 00:31:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1NkYxQ0Q2MzcyNUVBRTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1NkYxQ0Q2MzcyNUVBRTY5AA==\",\"timestamp\":\"1768071689\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:32+05:30"} [2026-01-11 00:31:34] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1NkYxQ0Q2MzcyNUVBRTY5AA== [2026-01-11 00:31:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NDlGQkVCODdCQ0FERTBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NDlGQkVCODdCQ0FERTBEAA==", "timestamp": "1768071694", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:31:36] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f5f9e309cc04dd39e001325d6703ff3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NDlGQkVCODdCQ0FERTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NDlGQkVCODdCQ0FERTBEAA==\",\"timestamp\":\"1768071694\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:37+05:30"} [2026-01-11 00:31:38] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NDlGQkVCODdCQ0FERTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NDlGQkVCODdCQ0FERTBEAA==\",\"timestamp\":\"1768071694\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:37+05:30"} [2026-01-11 00:31:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NDlGQkVCODdCQ0FERTBEAA== [2026-01-11 00:31:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNUJBNkNDNzk4QzA0REY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNUJBNkNDNzk4QzA0REY4AA==", "timestamp": "1768071699", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:31:41] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5b9d6acf59e485da15a79d3481e4eb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNUJBNkNDNzk4QzA0REY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNUJBNkNDNzk4QzA0REY4AA==\",\"timestamp\":\"1768071699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:42+05:30"} [2026-01-11 00:31:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNUJBNkNDNzk4QzA0REY4AA== [2026-01-11 00:31:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNUJBNkNDNzk4QzA0REY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNUJBNkNDNzk4QzA0REY4AA==\",\"timestamp\":\"1768071699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:42+05:30"} [2026-01-11 00:31:43] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZENUM5QkMyQUJEQ0FEQTA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZENUM5QkMyQUJEQ0FEQTA2AA==", "timestamp": "1768071704", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:31:46] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a71934832b1b4d198ed78eafca440e63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZENUM5QkMyQUJEQ0FEQTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZENUM5QkMyQUJEQ0FEQTA2AA==\",\"timestamp\":\"1768071704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:48+05:30"} [2026-01-11 00:31:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZENUM5QkMyQUJEQ0FEQTA2AA== [2026-01-11 00:31:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZENUM5QkMyQUJEQ0FEQTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZENUM5QkMyQUJEQ0FEQTA2AA==\",\"timestamp\":\"1768071704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:48+05:30"} [2026-01-11 00:31:50] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4MjBCOEVBNTI1ODgxRDE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4MjBCOEVBNTI1ODgxRDE2AA==", "timestamp": "1768071710", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:31:52] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3bff21b450b4090990d193bf6338130", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:31:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4MjBCOEVBNTI1ODgxRDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4MjBCOEVBNTI1ODgxRDE2AA==\",\"timestamp\":\"1768071710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:53+05:30"} [2026-01-11 00:31:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4MjBCOEVBNTI1ODgxRDE2AA== [2026-01-11 00:31:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4MjBCOEVBNTI1ODgxRDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4MjBCOEVBNTI1ODgxRDE2AA==\",\"timestamp\":\"1768071710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:53+05:30"} [2026-01-11 00:31:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:31:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:01:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1RkRDN0M4RTBBMkEyNUJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1RkRDN0M4RTBBMkEyNUJDAA==", "timestamp": "1768071715", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:31:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:31:57] [INFO] Sending instructions to 917202000200 [2026-01-11 00:31:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:31:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:31:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f25217454804a099824b8b8d8b7a990", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1RkRDN0M4RTBBMkEyNUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1RkRDN0M4RTBBMkEyNUJDAA==\",\"timestamp\":\"1768071715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:59+05:30"} [2026-01-11 00:32:00] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:31:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1RkRDN0M4RTBBMkEyNUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1RkRDN0M4RTBBMkEyNUJDAA==\",\"timestamp\":\"1768071715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:31:59+05:30"} [2026-01-11 00:32:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1RkRDN0M4RTBBMkEyNUJDAA== [2026-01-11 00:32:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFENkM1QTk4QThFNEJENUYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFENkM1QTk4QThFNEJENUYxAA==", "timestamp": "1768071721", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:32:03] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa8ad4cd555e45ab8379e8216eec5894", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFENkM1QTk4QThFNEJENUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFENkM1QTk4QThFNEJENUYxAA==\",\"timestamp\":\"1768071721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:06+05:30"} [2026-01-11 00:32:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFENkM1QTk4QThFNEJENUYxAA== [2026-01-11 00:32:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFENkM1QTk4QThFNEJENUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFENkM1QTk4QThFNEJENUYxAA==\",\"timestamp\":\"1768071721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:06+05:30"} [2026-01-11 00:32:07] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMUQ5RTQ4NkUyMjY5MzlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMUQ5RTQ4NkUyMjY5MzlDAA==", "timestamp": "1768071727", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:32:09] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90ac943e82b140e59886cd65a460e970", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMUQ5RTQ4NkUyMjY5MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMUQ5RTQ4NkUyMjY5MzlDAA==\",\"timestamp\":\"1768071727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:10+05:30"} [2026-01-11 00:32:11] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMUQ5RTQ4NkUyMjY5MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMUQ5RTQ4NkUyMjY5MzlDAA==\",\"timestamp\":\"1768071727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:10+05:30"} [2026-01-11 00:32:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMUQ5RTQ4NkUyMjY5MzlDAA== [2026-01-11 00:32:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOENFMkMyMDM2NTI5RDUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOENFMkMyMDM2NTI5RDUwAA==", "timestamp": "1768071732", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:32:14] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ede50dc3e31f45839ce843fcddb9c654", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOENFMkMyMDM2NTI5RDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOENFMkMyMDM2NTI5RDUwAA==\",\"timestamp\":\"1768071732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:14+05:30"} [2026-01-11 00:32:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOENFMkMyMDM2NTI5RDUwAA== [2026-01-11 00:32:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOENFMkMyMDM2NTI5RDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOENFMkMyMDM2NTI5RDUwAA==\",\"timestamp\":\"1768071732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:14+05:30"} [2026-01-11 00:32:15] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5OUNDQTA4MjhBMjEzNTIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5OUNDQTA4MjhBMjEzNTIzAA==", "timestamp": "1768071737", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:32:19] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2aa313dab4f147bd802eeced9df667b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5OUNDQTA4MjhBMjEzNTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5OUNDQTA4MjhBMjEzNTIzAA==\",\"timestamp\":\"1768071737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:20+05:30"} [2026-01-11 00:32:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5OUNDQTA4MjhBMjEzNTIzAA== [2026-01-11 00:32:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5OUNDQTA4MjhBMjEzNTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5OUNDQTA4MjhBMjEzNTIzAA==\",\"timestamp\":\"1768071737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:20+05:30"} [2026-01-11 00:32:21] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMzA2RkNGNUJFNUI5QjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMzA2RkNGNUJFNUI5QjRBAA==", "timestamp": "1768071743", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:32:25] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9b93202932544b29af4f930a9631796", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMzA2RkNGNUJFNUI5QjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMzA2RkNGNUJFNUI5QjRBAA==\",\"timestamp\":\"1768071743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:27+05:30"} [2026-01-11 00:32:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMzA2RkNGNUJFNUI5QjRBAA== [2026-01-11 00:32:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMzA2RkNGNUJFNUI5QjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMzA2RkNGNUJFNUI5QjRBAA==\",\"timestamp\":\"1768071743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:27+05:30"} [2026-01-11 00:32:28] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOERCRkZEQTZFRDk2NUVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOERCRkZEQTZFRDk2NUVEAA==", "timestamp": "1768071749", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:32:31] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42496df249624b1f893930d7786afe88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOERCRkZEQTZFRDk2NUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOERCRkZEQTZFRDk2NUVEAA==\",\"timestamp\":\"1768071749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:32+05:30"} [2026-01-11 00:32:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOERCRkZEQTZFRDk2NUVEAA== [2026-01-11 00:32:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOERCRkZEQTZFRDk2NUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOERCRkZEQTZFRDk2NUVEAA==\",\"timestamp\":\"1768071749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:32+05:30"} [2026-01-11 00:32:33] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNDFEQUVGNUQxRjE5QUVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNDFEQUVGNUQxRjE5QUVGAA==", "timestamp": "1768071756", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:32:37] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a64f1381b431460491904262fd4bf0b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNDFEQUVGNUQxRjE5QUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNDFEQUVGNUQxRjE5QUVGAA==\",\"timestamp\":\"1768071756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:39+05:30"} [2026-01-11 00:32:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNDFEQUVGNUQxRjE5QUVGAA== [2026-01-11 00:32:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNDFEQUVGNUQxRjE5QUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNDFEQUVGNUQxRjE5QUVGAA==\",\"timestamp\":\"1768071756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:39+05:30"} [2026-01-11 00:32:40] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2RkE2NkRCNkE3MzM2QzM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2RkE2NkRCNkE3MzM2QzM3AA==", "timestamp": "1768071761", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:32:43] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "179de35b697e43069e17d42d1c7c12fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2RkE2NkRCNkE3MzM2QzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2RkE2NkRCNkE3MzM2QzM3AA==\",\"timestamp\":\"1768071761\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:48+05:30"} [2026-01-11 00:32:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2RkE2NkRCNkE3MzM2QzM3AA== [2026-01-11 00:32:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2RkE2NkRCNkE3MzM2QzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2RkE2NkRCNkE3MzM2QzM3AA==\",\"timestamp\":\"1768071761\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:48+05:30"} [2026-01-11 00:32:49] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MjEyM0VGQjk4QzIzNEMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MjEyM0VGQjk4QzIzNEMxAA==", "timestamp": "1768071766", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:32:49] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c1b93dbf909453191ed60b894ce8785", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MjEyM0VGQjk4QzIzNEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MjEyM0VGQjk4QzIzNEMxAA==\",\"timestamp\":\"1768071766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:52+05:30"} [2026-01-11 00:32:52] [DEBUG] Ignoring event: delivered [2026-01-11 00:32:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MjEyM0VGQjk4QzIzNEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MjEyM0VGQjk4QzIzNEMxAA==\",\"timestamp\":\"1768071766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:52+05:30"} [2026-01-11 00:32:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MjEyM0VGQjk4QzIzNEMxAA== [2026-01-11 00:32:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:02:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5ODM2M0E1MERBN0Q4MTVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5ODM2M0E1MERBN0Q4MTVDAA==", "timestamp": "1768071774", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:32:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:32:56] [INFO] Sending instructions to 917202000200 [2026-01-11 00:32:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:32:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:32:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f94e5da505824f9fa40383cb8b16930b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:32:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5ODM2M0E1MERBN0Q4MTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5ODM2M0E1MERBN0Q4MTVDAA==\",\"timestamp\":\"1768071774\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:56+05:30"} [2026-01-11 00:32:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5ODM2M0E1MERBN0Q4MTVDAA== [2026-01-11 00:32:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:32:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5ODM2M0E1MERBN0Q4MTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5ODM2M0E1MERBN0Q4MTVDAA==\",\"timestamp\":\"1768071774\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:32:56+05:30"} [2026-01-11 00:32:57] [DEBUG] Ignoring event: delivered [2026-01-11 00:33:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:03:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0NTRGNjU3OTU1MkVEM0IwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0NTRGNjU3OTU1MkVEM0IwAA==", "timestamp": "1768071810", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:33:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:33:32] [INFO] Sending instructions to 917202000200 [2026-01-11 00:33:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:33:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:33:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b82ec49238a497baf082d4faedea126", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:33:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:03:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQ0ZCNjI0MEQ2QTE4MUI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQ0ZCNjI0MEQ2QTE4MUI4AA==", "timestamp": "1768071815", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:33:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:33:37] [INFO] Sending instructions to 917202000200 [2026-01-11 00:33:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:33:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:33:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "080f47fee844408bbed8d9b8c9219e45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:33:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0NTRGNjU3OTU1MkVEM0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0NTRGNjU3OTU1MkVEM0IwAA==\",\"timestamp\":\"1768071810\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:33:36+05:30"} [2026-01-11 00:33:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0NTRGNjU3OTU1MkVEM0IwAA== [2026-01-11 00:33:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0NTRGNjU3OTU1MkVEM0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0NTRGNjU3OTU1MkVEM0IwAA==\",\"timestamp\":\"1768071810\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:33:36+05:30"} [2026-01-11 00:33:38] [DEBUG] Ignoring event: delivered [2026-01-11 00:33:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:33:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQ0ZCNjI0MEQ2QTE4MUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQ0ZCNjI0MEQ2QTE4MUI4AA==\",\"timestamp\":\"1768071815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:33:37+05:30"} [2026-01-11 00:33:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQ0ZCNjI0MEQ2QTE4MUI4AA== [2026-01-11 00:33:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:33:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQ0ZCNjI0MEQ2QTE4MUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQ0ZCNjI0MEQ2QTE4MUI4AA==\",\"timestamp\":\"1768071815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:33:37+05:30"} [2026-01-11 00:33:38] [DEBUG] Ignoring event: delivered [2026-01-11 00:33:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:03:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEOTJDODhCOUM0NDJBQjY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEOTJDODhCOUM0NDJBQjY4AA==", "timestamp": "1768071821", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:33:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:33:43] [INFO] Sending instructions to 917202000200 [2026-01-11 00:33:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:33:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:33:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2803c3ff3ac41eca26a897083b02409", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:33:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:33:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEOTJDODhCOUM0NDJBQjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEOTJDODhCOUM0NDJBQjY4AA==\",\"timestamp\":\"1768071821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:33:47+05:30"} [2026-01-11 00:33:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEOTJDODhCOUM0NDJBQjY4AA== [2026-01-11 00:33:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:33:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEOTJDODhCOUM0NDJBQjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEOTJDODhCOUM0NDJBQjY4AA==\",\"timestamp\":\"1768071821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:33:47+05:30"} [2026-01-11 00:33:48] [DEBUG] Ignoring event: delivered [2026-01-11 00:34:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:04:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5QTVCQzI2MjdDRjlEQzYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5QTVCQzI2MjdDRjlEQzYzAA==", "timestamp": "1768071857", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:34:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:34:19] [INFO] Sending instructions to 917202000200 [2026-01-11 00:34:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:34:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:34:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09d8d3a2329b4921be81f76a840233b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:34:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5QTVCQzI2MjdDRjlEQzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5QTVCQzI2MjdDRjlEQzYzAA==\",\"timestamp\":\"1768071857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:20+05:30"} [2026-01-11 00:34:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5QTVCQzI2MjdDRjlEQzYzAA== [2026-01-11 00:34:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5QTVCQzI2MjdDRjlEQzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5QTVCQzI2MjdDRjlEQzYzAA==\",\"timestamp\":\"1768071857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:20+05:30"} [2026-01-11 00:34:21] [DEBUG] Ignoring event: delivered [2026-01-11 00:34:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:04:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwMTA3MUU3OUZFRTQxQjhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwMTA3MUU3OUZFRTQxQjhEAA==", "timestamp": "1768071863", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:34:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:34:24] [INFO] Sending instructions to 917202000200 [2026-01-11 00:34:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:34:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:34:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a87ccefd77b24128a13788d6ea4b630c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:34:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwMTA3MUU3OUZFRTQxQjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwMTA3MUU3OUZFRTQxQjhEAA==\",\"timestamp\":\"1768071863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:27+05:30"} [2026-01-11 00:34:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwMTA3MUU3OUZFRTQxQjhEAA== [2026-01-11 00:34:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwMTA3MUU3OUZFRTQxQjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwMTA3MUU3OUZFRTQxQjhEAA==\",\"timestamp\":\"1768071863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:27+05:30"} [2026-01-11 00:34:28] [DEBUG] Ignoring event: delivered [2026-01-11 00:34:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:04:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1MUE5MjM3NkY5NzQ2ODE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1MUE5MjM3NkY5NzQ2ODE4AA==", "timestamp": "1768071869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:34:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:34:31] [INFO] Sending instructions to 917202000200 [2026-01-11 00:34:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:34:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:34:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d94c78a333a474ca15c0b0b6027fbe6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:34:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1MUE5MjM3NkY5NzQ2ODE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1MUE5MjM3NkY5NzQ2ODE4AA==\",\"timestamp\":\"1768071869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:33+05:30"} [2026-01-11 00:34:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1MUE5MjM3NkY5NzQ2ODE4AA== [2026-01-11 00:34:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1MUE5MjM3NkY5NzQ2ODE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1MUE5MjM3NkY5NzQ2ODE4AA==\",\"timestamp\":\"1768071869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:33+05:30"} [2026-01-11 00:34:33] [DEBUG] Ignoring event: delivered [2026-01-11 00:34:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:04:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIwNEI4QjgwNDE5NUNFMUE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIwNEI4QjgwNDE5NUNFMUE3AA==", "timestamp": "1768071874", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:34:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:34:36] [INFO] Sending instructions to 917202000200 [2026-01-11 00:34:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:34:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:34:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a602b35605e473abc6f12bb21822e6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:34:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIwNEI4QjgwNDE5NUNFMUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIwNEI4QjgwNDE5NUNFMUE3AA==\",\"timestamp\":\"1768071874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:41+05:30"} [2026-01-11 00:34:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIwNEI4QjgwNDE5NUNFMUE3AA== [2026-01-11 00:34:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIwNEI4QjgwNDE5NUNFMUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIwNEI4QjgwNDE5NUNFMUE3AA==\",\"timestamp\":\"1768071874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:41+05:30"} [2026-01-11 00:34:42] [DEBUG] Ignoring event: delivered [2026-01-11 00:34:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:04:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFENjgzMEREOTYzNzlEQzk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFENjgzMEREOTYzNzlEQzk4AA==", "timestamp": "1768071882", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:34:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:34:43] [INFO] Sending instructions to 917202000200 [2026-01-11 00:34:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:34:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:34:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc1a82da747842f28dc6f2b905bdf98e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:34:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFENjgzMEREOTYzNzlEQzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFENjgzMEREOTYzNzlEQzk4AA==\",\"timestamp\":\"1768071882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:51+05:30"} [2026-01-11 00:34:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFENjgzMEREOTYzNzlEQzk4AA== [2026-01-11 00:34:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFENjgzMEREOTYzNzlEQzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFENjgzMEREOTYzNzlEQzk4AA==\",\"timestamp\":\"1768071882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:34:51+05:30"} [2026-01-11 00:34:52] [DEBUG] Ignoring event: delivered [2026-01-11 00:35:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:05:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0Nzk3MkM5RTVBNkNCRTMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0Nzk3MkM5RTVBNkNCRTMwAA==", "timestamp": "1768071918", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:35:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:35:20] [INFO] Sending instructions to 917202000200 [2026-01-11 00:35:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:35:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:35:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb4de358d7494e3d8e6356df7ee6fded", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:35:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0Nzk3MkM5RTVBNkNCRTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0Nzk3MkM5RTVBNkNCRTMwAA==\",\"timestamp\":\"1768071918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:35:21+05:30"} [2026-01-11 00:35:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0Nzk3MkM5RTVBNkNCRTMwAA== [2026-01-11 00:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:35:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0Nzk3MkM5RTVBNkNCRTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0Nzk3MkM5RTVBNkNCRTMwAA==\",\"timestamp\":\"1768071918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:35:21+05:30"} [2026-01-11 00:35:21] [DEBUG] Ignoring event: delivered [2026-01-11 00:35:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:05:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNUNBRjg2Q0Q2Njg2MDc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNUNBRjg2Q0Q2Njg2MDc4AA==", "timestamp": "1768071924", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:35:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:35:26] [INFO] Sending instructions to 917202000200 [2026-01-11 00:35:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:35:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:35:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "801351814a6f4d32a0717fac1e56dba8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:35:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:35:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNUNBRjg2Q0Q2Njg2MDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNUNBRjg2Q0Q2Njg2MDc4AA==\",\"timestamp\":\"1768071924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:35:27+05:30"} [2026-01-11 00:35:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNUNBRjg2Q0Q2Njg2MDc4AA== [2026-01-11 00:35:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:35:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNUNBRjg2Q0Q2Njg2MDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNUNBRjg2Q0Q2Njg2MDc4AA==\",\"timestamp\":\"1768071924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:35:27+05:30"} [2026-01-11 00:35:28] [DEBUG] Ignoring event: delivered [2026-01-11 00:35:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:05:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1NjEzRjk0NDVCQTRGMjM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1NjEzRjk0NDVCQTRGMjM5AA==", "timestamp": "1768071930", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:35:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:35:31] [INFO] Sending instructions to 917202000200 [2026-01-11 00:35:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:35:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:35:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d8bf7758f5b4b8da35e330176059117", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:35:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:35:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1NjEzRjk0NDVCQTRGMjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1NjEzRjk0NDVCQTRGMjM5AA==\",\"timestamp\":\"1768071930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:35:32+05:30"} [2026-01-11 00:35:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1NjEzRjk0NDVCQTRGMjM5AA== [2026-01-11 00:35:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:35:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1NjEzRjk0NDVCQTRGMjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1NjEzRjk0NDVCQTRGMjM5AA==\",\"timestamp\":\"1768071930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:35:32+05:30"} [2026-01-11 00:35:34] [DEBUG] Ignoring event: delivered [2026-01-11 00:36:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:06:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QUQ4NjI4QTdCQjg4RUVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QUQ4NjI4QTdCQjg4RUVEAA==", "timestamp": "1768071966", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:36:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:36:08] [INFO] Sending instructions to 917202000200 [2026-01-11 00:36:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:36:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:36:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16b4fef95a9c43aa975e6676b18d93da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QUQ4NjI4QTdCQjg4RUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QUQ4NjI4QTdCQjg4RUVEAA==\",\"timestamp\":\"1768071966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:10+05:30"} [2026-01-11 00:36:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QUQ4NjI4QTdCQjg4RUVEAA== [2026-01-11 00:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QUQ4NjI4QTdCQjg4RUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QUQ4NjI4QTdCQjg4RUVEAA==\",\"timestamp\":\"1768071966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:10+05:30"} [2026-01-11 00:36:11] [DEBUG] Ignoring event: delivered [2026-01-11 00:36:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:06:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1NTNDOEQzRDgwNDhFNjMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1NTNDOEQzRDgwNDhFNjMzAA==", "timestamp": "1768071971", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:36:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:36:13] [INFO] Sending instructions to 917202000200 [2026-01-11 00:36:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:36:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:36:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "747aae02f18d4640bec5cf36720527cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:36:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:06:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1MTFDRTUwRkM0NTVGMjExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1MTFDRTUwRkM0NTVGMjExAA==", "timestamp": "1768071977", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:36:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:36:18] [INFO] Sending instructions to 917202000200 [2026-01-11 00:36:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:36:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:36:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df1b5082a05a4bfca4dd04157a51caf0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:36:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1NTNDOEQzRDgwNDhFNjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1NTNDOEQzRDgwNDhFNjMzAA==\",\"timestamp\":\"1768071971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:18+05:30"} [2026-01-11 00:36:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1NTNDOEQzRDgwNDhFNjMzAA== [2026-01-11 00:36:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1NTNDOEQzRDgwNDhFNjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1NTNDOEQzRDgwNDhFNjMzAA==\",\"timestamp\":\"1768071971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:18+05:30"} [2026-01-11 00:36:19] [DEBUG] Ignoring event: delivered [2026-01-11 00:36:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1MTFDRTUwRkM0NTVGMjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1MTFDRTUwRkM0NTVGMjExAA==\",\"timestamp\":\"1768071977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:19+05:30"} [2026-01-11 00:36:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1MTFDRTUwRkM0NTVGMjExAA== [2026-01-11 00:36:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1MTFDRTUwRkM0NTVGMjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1MTFDRTUwRkM0NTVGMjExAA==\",\"timestamp\":\"1768071977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:19+05:30"} [2026-01-11 00:36:19] [DEBUG] Ignoring event: delivered [2026-01-11 00:36:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:06:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJFNDY4Njc5ODdGMjc1NDI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJFNDY4Njc5ODdGMjc1NDI4AA==", "timestamp": "1768071982", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:36:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:36:24] [INFO] Sending instructions to 917202000200 [2026-01-11 00:36:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:36:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:36:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fefdab6aee434719b9e75ddb3173e765", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:36:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJFNDY4Njc5ODdGMjc1NDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJFNDY4Njc5ODdGMjc1NDI4AA==\",\"timestamp\":\"1768071982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:24+05:30"} [2026-01-11 00:36:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJFNDY4Njc5ODdGMjc1NDI4AA== [2026-01-11 00:36:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJFNDY4Njc5ODdGMjc1NDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJFNDY4Njc5ODdGMjc1NDI4AA==\",\"timestamp\":\"1768071982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:24+05:30"} [2026-01-11 00:36:24] [DEBUG] Ignoring event: delivered [2026-01-11 00:36:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:06:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQjRFMDAzOTQyNEI1RUY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQjRFMDAzOTQyNEI1RUY2AA==", "timestamp": "1768071987", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:36:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:36:30] [INFO] Sending instructions to 917202000200 [2026-01-11 00:36:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:36:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:36:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6d56502672546e2921770aa9ad544a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQjRFMDAzOTQyNEI1RUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQjRFMDAzOTQyNEI1RUY2AA==\",\"timestamp\":\"1768071987\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:32+05:30"} [2026-01-11 00:36:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQjRFMDAzOTQyNEI1RUY2AA== [2026-01-11 00:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQjRFMDAzOTQyNEI1RUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQjRFMDAzOTQyNEI1RUY2AA==\",\"timestamp\":\"1768071987\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:32+05:30"} [2026-01-11 00:36:33] [DEBUG] Ignoring event: delivered [2026-01-11 00:36:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:06:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMkVBMzY1Njg4Qjg5Mjg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMkVBMzY1Njg4Qjg5Mjg1AA==", "timestamp": "1768071993", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:36:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:36:35] [INFO] Sending instructions to 917202000200 [2026-01-11 00:36:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:36:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:36:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e0858b80fed4f53bad670b3575b1c1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:36:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMkVBMzY1Njg4Qjg5Mjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMkVBMzY1Njg4Qjg5Mjg1AA==\",\"timestamp\":\"1768071993\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:39+05:30"} [2026-01-11 00:36:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMkVBMzY1Njg4Qjg5Mjg1AA== [2026-01-11 00:36:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMkVBMzY1Njg4Qjg5Mjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMkVBMzY1Njg4Qjg5Mjg1AA==\",\"timestamp\":\"1768071993\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:39+05:30"} [2026-01-11 00:36:40] [DEBUG] Ignoring event: delivered [2026-01-11 00:36:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:06:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2RTg1NDQxMzQ4Qjc3MUM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2RTg1NDQxMzQ4Qjc3MUM3AA==", "timestamp": "1768071998", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:36:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:36:40] [INFO] Sending instructions to 917202000200 [2026-01-11 00:36:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:36:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:36:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd775419a99144cbba0fc6663f8fd7fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:36:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2RTg1NDQxMzQ4Qjc3MUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2RTg1NDQxMzQ4Qjc3MUM3AA==\",\"timestamp\":\"1768071998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:42+05:30"} [2026-01-11 00:36:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2RTg1NDQxMzQ4Qjc3MUM3AA== [2026-01-11 00:36:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2RTg1NDQxMzQ4Qjc3MUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2RTg1NDQxMzQ4Qjc3MUM3AA==\",\"timestamp\":\"1768071998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:42+05:30"} [2026-01-11 00:36:44] [DEBUG] Ignoring event: delivered [2026-01-11 00:36:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:06:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RkMyNkQ4Q0MxREUzQjQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RkMyNkQ4Q0MxREUzQjQwAA==", "timestamp": "1768072004", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:36:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:36:46] [INFO] Sending instructions to 917202000200 [2026-01-11 00:36:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:36:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:36:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cdcfd7a28474b3381adbd88de449551", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RkMyNkQ4Q0MxREUzQjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RkMyNkQ4Q0MxREUzQjQwAA==\",\"timestamp\":\"1768072004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:46+05:30"} [2026-01-11 00:36:47] [DEBUG] Ignoring event: delivered [2026-01-11 00:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:36:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RkMyNkQ4Q0MxREUzQjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RkMyNkQ4Q0MxREUzQjQwAA==\",\"timestamp\":\"1768072004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:36:46+05:30"} [2026-01-11 00:36:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RkMyNkQ4Q0MxREUzQjQwAA== [2026-01-11 00:37:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:07:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQkU1Q0JEOUZDNjQ1RjI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQkU1Q0JEOUZDNjQ1RjI2AA==", "timestamp": "1768072040", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:37:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:37:22] [INFO] Sending instructions to 917202000200 [2026-01-11 00:37:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:37:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:37:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a0a4b14d3994ba2a7b1dfda8b5bca95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:37:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:37:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQkU1Q0JEOUZDNjQ1RjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQkU1Q0JEOUZDNjQ1RjI2AA==\",\"timestamp\":\"1768072040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:37:23+05:30"} [2026-01-11 00:37:25] [DEBUG] Ignoring event: delivered [2026-01-11 00:37:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:37:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQkU1Q0JEOUZDNjQ1RjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQkU1Q0JEOUZDNjQ1RjI2AA==\",\"timestamp\":\"1768072040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:37:23+05:30"} [2026-01-11 00:37:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQkU1Q0JEOUZDNjQ1RjI2AA== [2026-01-11 00:37:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:07:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCNjM5NkE1NjkyNjEzQTk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCNjM5NkE1NjkyNjEzQTk3AA==", "timestamp": "1768072046", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:37:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:37:27] [INFO] Sending instructions to 917202000200 [2026-01-11 00:37:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:37:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:37:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "995dc1103ef5492e88a468d904d43224", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCNjM5NkE1NjkyNjEzQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCNjM5NkE1NjkyNjEzQTk3AA==\",\"timestamp\":\"1768072046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:37:30+05:30"} [2026-01-11 00:37:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCNjM5NkE1NjkyNjEzQTk3AA== [2026-01-11 00:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCNjM5NkE1NjkyNjEzQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCNjM5NkE1NjkyNjEzQTk3AA==\",\"timestamp\":\"1768072046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:37:30+05:30"} [2026-01-11 00:37:31] [DEBUG] Ignoring event: delivered [2026-01-11 00:38:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:08:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGRTNDMjg5RjZDRjlGMzUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGRTNDMjg5RjZDRjlGMzUyAA==", "timestamp": "1768072082", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:38:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:38:04] [INFO] Sending instructions to 917202000200 [2026-01-11 00:38:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:38:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:38:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4eb074b77b7486ebad8760f1118c456", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:38:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGRTNDMjg5RjZDRjlGMzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGRTNDMjg5RjZDRjlGMzUyAA==\",\"timestamp\":\"1768072082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:07+05:30"} [2026-01-11 00:38:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:38:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGRTNDMjg5RjZDRjlGMzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGRTNDMjg5RjZDRjlGMzUyAA==\",\"timestamp\":\"1768072082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:07+05:30"} [2026-01-11 00:38:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGRTNDMjg5RjZDRjlGMzUyAA== [2026-01-11 00:38:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:08:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4REI4QzAzNkU1RjMyNDY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4REI4QzAzNkU1RjMyNDY4AA==", "timestamp": "1768072087", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:38:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:38:09] [INFO] Sending instructions to 917202000200 [2026-01-11 00:38:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:38:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:38:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2f8799ba7df484bab10c4ea1fc4cc24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:38:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:08:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1MTk5MjlDODRENDVBQkY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1MTk5MjlDODRENDVBQkY1AA==", "timestamp": "1768072093", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:38:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:38:15] [INFO] Sending instructions to 917202000200 [2026-01-11 00:38:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:38:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:38:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fdb41d78a434967b02c9066d57de860", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4REI4QzAzNkU1RjMyNDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4REI4QzAzNkU1RjMyNDY4AA==\",\"timestamp\":\"1768072087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:14+05:30"} [2026-01-11 00:38:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4REI4QzAzNkU1RjMyNDY4AA== [2026-01-11 00:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4REI4QzAzNkU1RjMyNDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4REI4QzAzNkU1RjMyNDY4AA==\",\"timestamp\":\"1768072087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:14+05:30"} [2026-01-11 00:38:15] [DEBUG] Ignoring event: delivered [2026-01-11 00:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1MTk5MjlDODRENDVBQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1MTk5MjlDODRENDVBQkY1AA==\",\"timestamp\":\"1768072093\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:15+05:30"} [2026-01-11 00:38:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1MTk5MjlDODRENDVBQkY1AA== [2026-01-11 00:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1MTk5MjlDODRENDVBQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1MTk5MjlDODRENDVBQkY1AA==\",\"timestamp\":\"1768072093\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:15+05:30"} [2026-01-11 00:38:15] [DEBUG] Ignoring event: delivered [2026-01-11 00:38:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:08:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDBGREJGRTg5RTU1RTczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDBGREJGRTg5RTU1RTczAA==", "timestamp": "1768072098", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:38:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:38:20] [INFO] Sending instructions to 917202000200 [2026-01-11 00:38:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:38:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:38:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fee9bbbc57b4e12967f91044be9e91b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDBGREJGRTg5RTU1RTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDBGREJGRTg5RTU1RTczAA==\",\"timestamp\":\"1768072098\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:20+05:30"} [2026-01-11 00:38:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDBGREJGRTg5RTU1RTczAA== [2026-01-11 00:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDBGREJGRTg5RTU1RTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDBGREJGRTg5RTU1RTczAA==\",\"timestamp\":\"1768072098\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:20+05:30"} [2026-01-11 00:38:20] [DEBUG] Ignoring event: delivered [2026-01-11 00:38:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:08:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1OTQzRjNCMTdFQjBEMjQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1OTQzRjNCMTdFQjBEMjQ2AA==", "timestamp": "1768072134", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:38:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:38:56] [INFO] Sending instructions to 917202000200 [2026-01-11 00:38:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:38:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:38:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a150e7d9fb024fabb04db423fe42f467", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:39:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1OTQzRjNCMTdFQjBEMjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1OTQzRjNCMTdFQjBEMjQ2AA==\",\"timestamp\":\"1768072134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:59+05:30"} [2026-01-11 00:39:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1OTQzRjNCMTdFQjBEMjQ2AA== [2026-01-11 00:39:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1OTQzRjNCMTdFQjBEMjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1OTQzRjNCMTdFQjBEMjQ2AA==\",\"timestamp\":\"1768072134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:38:59+05:30"} [2026-01-11 00:39:00] [DEBUG] Ignoring event: delivered [2026-01-11 00:39:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:09:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBNjkxQjdCNDMzQjk5NEFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBNjkxQjdCNDMzQjk5NEFGAA==", "timestamp": "1768072140", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:39:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:39:01] [INFO] Sending instructions to 917202000200 [2026-01-11 00:39:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:39:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:39:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7bb5fc1ce25947afa176107af24b0f19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:39:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBNjkxQjdCNDMzQjk5NEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBNjkxQjdCNDMzQjk5NEFGAA==\",\"timestamp\":\"1768072140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:04+05:30"} [2026-01-11 00:39:05] [DEBUG] Ignoring event: delivered [2026-01-11 00:39:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBNjkxQjdCNDMzQjk5NEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBNjkxQjdCNDMzQjk5NEFGAA==\",\"timestamp\":\"1768072140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:04+05:30"} [2026-01-11 00:39:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBNjkxQjdCNDMzQjk5NEFGAA== [2026-01-11 00:39:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:09:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyRjcwNEJCOEQ1QkE5OTRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyRjcwNEJCOEQ1QkE5OTRCAA==", "timestamp": "1768072145", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:39:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:39:06] [INFO] Sending instructions to 917202000200 [2026-01-11 00:39:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:39:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbc4a3713cbf4a9685daf0ff83b3861d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:39:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyRjcwNEJCOEQ1QkE5OTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyRjcwNEJCOEQ1QkE5OTRCAA==\",\"timestamp\":\"1768072145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:07+05:30"} [2026-01-11 00:39:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:39:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyRjcwNEJCOEQ1QkE5OTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyRjcwNEJCOEQ1QkE5OTRCAA==\",\"timestamp\":\"1768072145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:07+05:30"} [2026-01-11 00:39:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyRjcwNEJCOEQ1QkE5OTRCAA== [2026-01-11 00:39:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:09:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxRDhGRTdFQzNDNEMyMzMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxRDhGRTdFQzNDNEMyMzMwAA==", "timestamp": "1768072150", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:39:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:39:12] [INFO] Sending instructions to 917202000200 [2026-01-11 00:39:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:39:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:39:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "249cc4ba403c40d59cabf519d0565ca9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxRDhGRTdFQzNDNEMyMzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxRDhGRTdFQzNDNEMyMzMwAA==\",\"timestamp\":\"1768072150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:15+05:30"} [2026-01-11 00:39:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxRDhGRTdFQzNDNEMyMzMwAA== [2026-01-11 00:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxRDhGRTdFQzNDNEMyMzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxRDhGRTdFQzNDNEMyMzMwAA==\",\"timestamp\":\"1768072150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:15+05:30"} [2026-01-11 00:39:16] [DEBUG] Ignoring event: delivered [2026-01-11 00:39:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:09:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzM0E4MkU3MzBCMkFCMDREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzM0E4MkU3MzBCMkFCMDREAA==", "timestamp": "1768072155", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:39:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:39:17] [INFO] Sending instructions to 917202000200 [2026-01-11 00:39:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:39:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:39:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7ece696d2f24768844bd3be7d974b40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:39:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzM0E4MkU3MzBCMkFCMDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzM0E4MkU3MzBCMkFCMDREAA==\",\"timestamp\":\"1768072155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:19+05:30"} [2026-01-11 00:39:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzM0E4MkU3MzBCMkFCMDREAA== [2026-01-11 00:39:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzM0E4MkU3MzBCMkFCMDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzM0E4MkU3MzBCMkFCMDREAA==\",\"timestamp\":\"1768072155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:19+05:30"} [2026-01-11 00:39:21] [DEBUG] Ignoring event: delivered [2026-01-11 00:39:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:09:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjhFOEUyMzFGMjU1RjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjhFOEUyMzFGMjU1RjMyAA==", "timestamp": "1768072161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:39:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:39:22] [INFO] Sending instructions to 917202000200 [2026-01-11 00:39:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:39:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:39:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9a54c60654d4a9ba094f94d52da0229", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjhFOEUyMzFGMjU1RjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjhFOEUyMzFGMjU1RjMyAA==\",\"timestamp\":\"1768072161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:25+05:30"} [2026-01-11 00:39:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjhFOEUyMzFGMjU1RjMyAA== [2026-01-11 00:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjhFOEUyMzFGMjU1RjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjhFOEUyMzFGMjU1RjMyAA==\",\"timestamp\":\"1768072161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:25+05:30"} [2026-01-11 00:39:26] [DEBUG] Ignoring event: delivered [2026-01-11 00:39:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:09:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzN0Y0ODY1NEZEMDJBNUJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzN0Y0ODY1NEZEMDJBNUJDAA==", "timestamp": "1768072166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:39:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:39:28] [INFO] Sending instructions to 917202000200 [2026-01-11 00:39:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:39:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:39:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "38fc0cf4949f4df792d65e4aae138fa3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:39:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzN0Y0ODY1NEZEMDJBNUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzN0Y0ODY1NEZEMDJBNUJDAA==\",\"timestamp\":\"1768072166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:29+05:30"} [2026-01-11 00:39:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzN0Y0ODY1NEZEMDJBNUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzN0Y0ODY1NEZEMDJBNUJDAA==\",\"timestamp\":\"1768072166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:29+05:30"} [2026-01-11 00:39:29] [DEBUG] Ignoring event: delivered [2026-01-11 00:39:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzN0Y0ODY1NEZEMDJBNUJDAA== [2026-01-11 00:39:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:09:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQzlCMkI2NTNBNEMzMDY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQzlCMkI2NTNBNEMzMDY0AA==", "timestamp": "1768072172", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:39:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:39:33] [INFO] Sending instructions to 917202000200 [2026-01-11 00:39:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:39:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:39:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a0ada4d4b244fceb55b30b10ae498b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:39:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQzlCMkI2NTNBNEMzMDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQzlCMkI2NTNBNEMzMDY0AA==\",\"timestamp\":\"1768072172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:39+05:30"} [2026-01-11 00:39:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQzlCMkI2NTNBNEMzMDY0AA== [2026-01-11 00:39:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:39:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQzlCMkI2NTNBNEMzMDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQzlCMkI2NTNBNEMzMDY0AA==\",\"timestamp\":\"1768072172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:39:39+05:30"} [2026-01-11 00:39:40] [DEBUG] Ignoring event: delivered [2026-01-11 00:40:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:10:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NUU5QTY5RTMzOTExN0MxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NUU5QTY5RTMzOTExN0MxAA==", "timestamp": "1768072208", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:40:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:40:09] [INFO] Sending instructions to 917202000200 [2026-01-11 00:40:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:40:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:40:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c69223257191481d93edab5963687f19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:40:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:40:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NUU5QTY5RTMzOTExN0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NUU5QTY5RTMzOTExN0MxAA==\",\"timestamp\":\"1768072208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:40:11+05:30"} [2026-01-11 00:40:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NUU5QTY5RTMzOTExN0MxAA== [2026-01-11 00:40:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:40:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NUU5QTY5RTMzOTExN0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NUU5QTY5RTMzOTExN0MxAA==\",\"timestamp\":\"1768072208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:40:11+05:30"} [2026-01-11 00:40:12] [DEBUG] Ignoring event: delivered [2026-01-11 00:40:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:10:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0OTg0OUE2RTFDQ0QxOTA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0OTg0OUE2RTFDQ0QxOTA4AA==", "timestamp": "1768072213", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:40:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:40:15] [INFO] Sending instructions to 917202000200 [2026-01-11 00:40:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:40:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:40:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83f50e8c9f4246d19cd6e6eb3a7b2974", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:40:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0OTg0OUE2RTFDQ0QxOTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0OTg0OUE2RTFDQ0QxOTA4AA==\",\"timestamp\":\"1768072213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:40:16+05:30"} [2026-01-11 00:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:40:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0OTg0OUE2RTFDQ0QxOTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0OTg0OUE2RTFDQ0QxOTA4AA==\",\"timestamp\":\"1768072213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:40:16+05:30"} [2026-01-11 00:40:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0OTg0OUE2RTFDQ0QxOTA4AA== [2026-01-11 00:40:17] [DEBUG] Ignoring event: delivered [2026-01-11 00:40:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:10:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMUM0NDIxNDM0MkVCMjc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMUM0NDIxNDM0MkVCMjc2AA==", "timestamp": "1768072249", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:40:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:40:51] [INFO] Sending instructions to 917202000200 [2026-01-11 00:40:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:40:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:40:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b710da261c24688ab4823bcfefe9c2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:40:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:40:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMUM0NDIxNDM0MkVCMjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMUM0NDIxNDM0MkVCMjc2AA==\",\"timestamp\":\"1768072249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:40:54+05:30"} [2026-01-11 00:40:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMUM0NDIxNDM0MkVCMjc2AA== [2026-01-11 00:40:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:40:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMUM0NDIxNDM0MkVCMjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMUM0NDIxNDM0MkVCMjc2AA==\",\"timestamp\":\"1768072249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:40:54+05:30"} [2026-01-11 00:40:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:40:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:10:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBOTM4RTE2Nzg0NDMzQTQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBOTM4RTE2Nzg0NDMzQTQyAA==", "timestamp": "1768072255", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:40:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:40:57] [INFO] Sending instructions to 917202000200 [2026-01-11 00:40:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:40:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:40:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56bdec82463747b588a4cb936329ba3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:41:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBOTM4RTE2Nzg0NDMzQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBOTM4RTE2Nzg0NDMzQTQyAA==\",\"timestamp\":\"1768072255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:00+05:30"} [2026-01-11 00:41:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBOTM4RTE2Nzg0NDMzQTQyAA== [2026-01-11 00:41:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBOTM4RTE2Nzg0NDMzQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBOTM4RTE2Nzg0NDMzQTQyAA==\",\"timestamp\":\"1768072255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:00+05:30"} [2026-01-11 00:41:02] [DEBUG] Ignoring event: delivered [2026-01-11 00:41:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:11:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODhCQ0E1RkRFQzhERTA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODhCQ0E1RkRFQzhERTA0AA==", "timestamp": "1768072261", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:41:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:41:02] [INFO] Sending instructions to 917202000200 [2026-01-11 00:41:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:41:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:41:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3bc9c7267dca4aa2891f4299ea206f52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:41:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:11:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBRjg2RjdBNDA4RTNDMjdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBRjg2RjdBNDA4RTNDMjdDAA==", "timestamp": "1768072266", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:41:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:41:07] [INFO] Sending instructions to 917202000200 [2026-01-11 00:41:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:41:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:41:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49453a055c0f4db4b9b52e47fde63539", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:41:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODhCQ0E1RkRFQzhERTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODhCQ0E1RkRFQzhERTA0AA==\",\"timestamp\":\"1768072261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:08+05:30"} [2026-01-11 00:41:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODhCQ0E1RkRFQzhERTA0AA== [2026-01-11 00:41:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODhCQ0E1RkRFQzhERTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODhCQ0E1RkRFQzhERTA0AA==\",\"timestamp\":\"1768072261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:08+05:30"} [2026-01-11 00:41:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:41:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBRjg2RjdBNDA4RTNDMjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBRjg2RjdBNDA4RTNDMjdDAA==\",\"timestamp\":\"1768072266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:08+05:30"} [2026-01-11 00:41:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBRjg2RjdBNDA4RTNDMjdDAA== [2026-01-11 00:41:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBRjg2RjdBNDA4RTNDMjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBRjg2RjdBNDA4RTNDMjdDAA==\",\"timestamp\":\"1768072266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:08+05:30"} [2026-01-11 00:41:09] [DEBUG] Ignoring event: delivered [2026-01-11 00:41:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:11:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5MzM4RDlFMjA2NUJDQzU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5MzM4RDlFMjA2NUJDQzU0AA==", "timestamp": "1768072301", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:41:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:41:43] [INFO] Sending instructions to 917202000200 [2026-01-11 00:41:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:41:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:41:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5432f8f33c5a4f3f8a83ae1ee64e02fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:41:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5MzM4RDlFMjA2NUJDQzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5MzM4RDlFMjA2NUJDQzU0AA==\",\"timestamp\":\"1768072301\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:44+05:30"} [2026-01-11 00:41:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5MzM4RDlFMjA2NUJDQzU0AA== [2026-01-11 00:41:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5MzM4RDlFMjA2NUJDQzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5MzM4RDlFMjA2NUJDQzU0AA==\",\"timestamp\":\"1768072301\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:44+05:30"} [2026-01-11 00:41:44] [DEBUG] Ignoring event: delivered [2026-01-11 00:41:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:11:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2NjRFNzc3NUJFOTlGMzk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2NjRFNzc3NUJFOTlGMzk4AA==", "timestamp": "1768072307", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:41:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:41:49] [INFO] Sending instructions to 917202000200 [2026-01-11 00:41:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:41:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:41:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fae62aae0bbe4f92b9a5be6fd52d5a92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:41:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:11:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1MDAxMjUxQjg5RkYyNzE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1MDAxMjUxQjg5RkYyNzE0AA==", "timestamp": "1768072312", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:41:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:41:54] [INFO] Sending instructions to 917202000200 [2026-01-11 00:41:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:41:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:41:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "512065a77f9d48c0919959b0c41131dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2NjRFNzc3NUJFOTlGMzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2NjRFNzc3NUJFOTlGMzk4AA==\",\"timestamp\":\"1768072307\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:54+05:30"} [2026-01-11 00:41:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2NjRFNzc3NUJFOTlGMzk4AA== [2026-01-11 00:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2NjRFNzc3NUJFOTlGMzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2NjRFNzc3NUJFOTlGMzk4AA==\",\"timestamp\":\"1768072307\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:54+05:30"} [2026-01-11 00:41:54] [DEBUG] Ignoring event: delivered [2026-01-11 00:41:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1MDAxMjUxQjg5RkYyNzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1MDAxMjUxQjg5RkYyNzE0AA==\",\"timestamp\":\"1768072312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:55+05:30"} [2026-01-11 00:41:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:41:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1MDAxMjUxQjg5RkYyNzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1MDAxMjUxQjg5RkYyNzE0AA==\",\"timestamp\":\"1768072312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:41:54+05:30"} [2026-01-11 00:41:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1MDAxMjUxQjg5RkYyNzE0AA== [2026-01-11 00:42:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:12:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1MzJEM0ExMzU0MDEzREYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1MzJEM0ExMzU0MDEzREYwAA==", "timestamp": "1768072318", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:42:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:42:00] [INFO] Sending instructions to 917202000200 [2026-01-11 00:42:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:42:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:42:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97b93e81229e4c86ac38778d2c26b884", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1MzJEM0ExMzU0MDEzREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1MzJEM0ExMzU0MDEzREYwAA==\",\"timestamp\":\"1768072318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:04+05:30"} [2026-01-11 00:42:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1MzJEM0ExMzU0MDEzREYwAA== [2026-01-11 00:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1MzJEM0ExMzU0MDEzREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1MzJEM0ExMzU0MDEzREYwAA==\",\"timestamp\":\"1768072318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:04+05:30"} [2026-01-11 00:42:05] [DEBUG] Ignoring event: delivered [2026-01-11 00:42:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:12:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBNTdBNEFCOTY5NTAxNTA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBNTdBNEFCOTY5NTAxNTA1AA==", "timestamp": "1768072356", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:42:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:42:37] [INFO] Sending instructions to 917202000200 [2026-01-11 00:42:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:42:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:42:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da1f401b51f149b89036bd714f33a0e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:42:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBNTdBNEFCOTY5NTAxNTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBNTdBNEFCOTY5NTAxNTA1AA==\",\"timestamp\":\"1768072356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:39+05:30"} [2026-01-11 00:42:39] [DEBUG] Ignoring event: delivered [2026-01-11 00:42:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBNTdBNEFCOTY5NTAxNTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBNTdBNEFCOTY5NTAxNTA1AA==\",\"timestamp\":\"1768072356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:39+05:30"} [2026-01-11 00:42:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBNTdBNEFCOTY5NTAxNTA1AA== [2026-01-11 00:42:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:12:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5OTIzRjQyM0MwMzQwNkM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5OTIzRjQyM0MwMzQwNkM3AA==", "timestamp": "1768072361", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:42:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:42:42] [INFO] Sending instructions to 917202000200 [2026-01-11 00:42:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:42:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:42:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af5cedf3b5754375bc99c16edbb46760", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5OTIzRjQyM0MwMzQwNkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5OTIzRjQyM0MwMzQwNkM3AA==\",\"timestamp\":\"1768072361\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:43+05:30"} [2026-01-11 00:42:45] [DEBUG] Ignoring event: delivered [2026-01-11 00:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5OTIzRjQyM0MwMzQwNkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5OTIzRjQyM0MwMzQwNkM3AA==\",\"timestamp\":\"1768072361\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:43+05:30"} [2026-01-11 00:42:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5OTIzRjQyM0MwMzQwNkM3AA== [2026-01-11 00:42:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:12:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFRDQ5MkZBQzc3OUExMzA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFRDQ5MkZBQzc3OUExMzA2AA==", "timestamp": "1768072366", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:42:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:42:48] [INFO] Sending instructions to 917202000200 [2026-01-11 00:42:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:42:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:42:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e139def0d4a14688b389878252644a0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:42:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFRDQ5MkZBQzc3OUExMzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFRDQ5MkZBQzc3OUExMzA2AA==\",\"timestamp\":\"1768072366\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:52+05:30"} [2026-01-11 00:42:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFRDQ5MkZBQzc3OUExMzA2AA== [2026-01-11 00:42:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFRDQ5MkZBQzc3OUExMzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFRDQ5MkZBQzc3OUExMzA2AA==\",\"timestamp\":\"1768072366\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:52+05:30"} [2026-01-11 00:42:53] [DEBUG] Ignoring event: delivered [2026-01-11 00:42:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:12:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3RkJERTA5MUJDODVFQkVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3RkJERTA5MUJDODVFQkVCAA==", "timestamp": "1768072371", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:42:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:42:53] [INFO] Sending instructions to 917202000200 [2026-01-11 00:42:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:42:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:42:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf2e36845491418a81644ce8a94238f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:42:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:12:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5RkY0RDQ3NTBBQkEyNjZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5RkY0RDQ3NTBBQkEyNjZEAA==", "timestamp": "1768072377", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:42:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:42:59] [INFO] Sending instructions to 917202000200 [2026-01-11 00:42:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:42:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:42:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9ce903052154108bf8a983cdec5829c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3RkJERTA5MUJDODVFQkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3RkJERTA5MUJDODVFQkVCAA==\",\"timestamp\":\"1768072371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:59+05:30"} [2026-01-11 00:43:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3RkJERTA5MUJDODVFQkVCAA== [2026-01-11 00:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3RkJERTA5MUJDODVFQkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3RkJERTA5MUJDODVFQkVCAA==\",\"timestamp\":\"1768072371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:59+05:30"} [2026-01-11 00:43:00] [DEBUG] Ignoring event: delivered [2026-01-11 00:43:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5RkY0RDQ3NTBBQkEyNjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5RkY0RDQ3NTBBQkEyNjZEAA==\",\"timestamp\":\"1768072377\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:42:59+05:30"} [2026-01-11 00:43:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5RkY0RDQ3NTBBQkEyNjZEAA== [2026-01-11 00:43:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:42:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5RkY0RDQ3NTBBQkEyNjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5RkY0RDQ3NTBBQkEyNjZEAA==\",\"timestamp\":\"1768072377\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:43:00+05:30"} [2026-01-11 00:43:01] [DEBUG] Ignoring event: delivered [2026-01-11 00:43:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:13:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk2MTQ4MzNGMjUxOTQ0Q0Q0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk2MTQ4MzNGMjUxOTQ0Q0Q0AA==", "timestamp": "1768072383", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:43:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:43:05] [INFO] Sending instructions to 917202000200 [2026-01-11 00:43:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:43:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:43:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9e834c09dd24d7c8882b4fcc1897dab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:43:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:13:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3QzUzQTIxRjIyRUQ5Q0FBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3QzUzQTIxRjIyRUQ5Q0FBAA==", "timestamp": "1768072388", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:43:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:43:10] [INFO] Sending instructions to 917202000200 [2026-01-11 00:43:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:43:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:43:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "923d386720f74e278566c7f0cd6e0d40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:43:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk2MTQ4MzNGMjUxOTQ0Q0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk2MTQ4MzNGMjUxOTQ0Q0Q0AA==\",\"timestamp\":\"1768072383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:43:10+05:30"} [2026-01-11 00:43:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk2MTQ4MzNGMjUxOTQ0Q0Q0AA== [2026-01-11 00:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:43:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk2MTQ4MzNGMjUxOTQ0Q0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk2MTQ4MzNGMjUxOTQ0Q0Q0AA==\",\"timestamp\":\"1768072383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:43:10+05:30"} [2026-01-11 00:43:11] [DEBUG] Ignoring event: delivered [2026-01-11 00:43:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:43:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3QzUzQTIxRjIyRUQ5Q0FBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3QzUzQTIxRjIyRUQ5Q0FBAA==\",\"timestamp\":\"1768072388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:43:11+05:30"} [2026-01-11 00:43:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3QzUzQTIxRjIyRUQ5Q0FBAA== [2026-01-11 00:43:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:43:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3QzUzQTIxRjIyRUQ5Q0FBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3QzUzQTIxRjIyRUQ5Q0FBAA==\",\"timestamp\":\"1768072388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:43:11+05:30"} [2026-01-11 00:43:12] [DEBUG] Ignoring event: delivered [2026-01-11 00:43:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:13:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczQTRGRDdENDMyQzQ1OEREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczQTRGRDdENDMyQzQ1OEREAA==", "timestamp": "1768072424", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:43:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:43:46] [INFO] Sending instructions to 917202000200 [2026-01-11 00:43:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:43:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:43:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee9183a047c1405987c589f219523dd3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczQTRGRDdENDMyQzQ1OEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczQTRGRDdENDMyQzQ1OEREAA==\",\"timestamp\":\"1768072424\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:43:50+05:30"} [2026-01-11 00:43:51] [DEBUG] Ignoring event: delivered [2026-01-11 00:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczQTRGRDdENDMyQzQ1OEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczQTRGRDdENDMyQzQ1OEREAA==\",\"timestamp\":\"1768072424\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:43:49+05:30"} [2026-01-11 00:43:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczQTRGRDdENDMyQzQ1OEREAA== [2026-01-11 00:43:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:13:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MUYzN0I2NjRBNzEyRkJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MUYzN0I2NjRBNzEyRkJDAA==", "timestamp": "1768072430", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:43:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:43:52] [INFO] Sending instructions to 917202000200 [2026-01-11 00:43:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:43:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:43:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67417d6875e54f848a6fa9af2792f665", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:43:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:43:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MUYzN0I2NjRBNzEyRkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MUYzN0I2NjRBNzEyRkJDAA==\",\"timestamp\":\"1768072430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:43:56+05:30"} [2026-01-11 00:43:57] [DEBUG] Ignoring event: delivered [2026-01-11 00:43:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:43:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MUYzN0I2NjRBNzEyRkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MUYzN0I2NjRBNzEyRkJDAA==\",\"timestamp\":\"1768072430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:43:56+05:30"} [2026-01-11 00:43:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MUYzN0I2NjRBNzEyRkJDAA== [2026-01-11 00:44:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:14:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5RUUzOUYyRkY5OTQ3QTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5RUUzOUYyRkY5OTQ3QTIwAA==", "timestamp": "1768072466", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:44:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:44:28] [INFO] Sending instructions to 917202000200 [2026-01-11 00:44:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:44:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:44:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d0c71d4b4334f4bb10e0a63c8f999a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5RUUzOUYyRkY5OTQ3QTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5RUUzOUYyRkY5OTQ3QTIwAA==\",\"timestamp\":\"1768072466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:44:32+05:30"} [2026-01-11 00:44:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5RUUzOUYyRkY5OTQ3QTIwAA== [2026-01-11 00:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5RUUzOUYyRkY5OTQ3QTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5RUUzOUYyRkY5OTQ3QTIwAA==\",\"timestamp\":\"1768072466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:44:32+05:30"} [2026-01-11 00:44:33] [DEBUG] Ignoring event: delivered [2026-01-11 00:44:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:14:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDNThCNkQwQjI3MDQyNzRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDNThCNkQwQjI3MDQyNzRBAA==", "timestamp": "1768072472", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:44:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:44:34] [INFO] Sending instructions to 917202000200 [2026-01-11 00:44:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:44:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:44:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "201595dde33d42cbb20a1db290b9adb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:44:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDNThCNkQwQjI3MDQyNzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDNThCNkQwQjI3MDQyNzRBAA==\",\"timestamp\":\"1768072472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:44:38+05:30"} [2026-01-11 00:44:39] [DEBUG] Ignoring event: delivered [2026-01-11 00:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:44:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDNThCNkQwQjI3MDQyNzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDNThCNkQwQjI3MDQyNzRBAA==\",\"timestamp\":\"1768072472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:44:38+05:30"} [2026-01-11 00:44:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDNThCNkQwQjI3MDQyNzRBAA== [2026-01-11 00:44:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:14:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1REI4MDNCRDU4RTc0MjU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1REI4MDNCRDU4RTc0MjU4AA==", "timestamp": "1768072478", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:44:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:44:39] [INFO] Sending instructions to 917202000200 [2026-01-11 00:44:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:44:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:44:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ba5e5ec331343b983a6c3370082fda2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:44:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:44:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1REI4MDNCRDU4RTc0MjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1REI4MDNCRDU4RTc0MjU4AA==\",\"timestamp\":\"1768072478\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:44:41+05:30"} [2026-01-11 00:44:42] [DEBUG] Ignoring event: delivered [2026-01-11 00:44:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:44:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1REI4MDNCRDU4RTc0MjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1REI4MDNCRDU4RTc0MjU4AA==\",\"timestamp\":\"1768072478\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:44:41+05:30"} [2026-01-11 00:44:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1REI4MDNCRDU4RTc0MjU4AA== [2026-01-11 00:45:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:15:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNUE3ODU5MzJFMkQ5MzdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNUE3ODU5MzJFMkQ5MzdCAA==", "timestamp": "1768072513", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:45:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:45:15] [INFO] Sending instructions to 917202000200 [2026-01-11 00:45:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:45:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:45:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "165c87689bcd4ecaae349265941b1ed9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:45:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNUE3ODU5MzJFMkQ5MzdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNUE3ODU5MzJFMkQ5MzdCAA==\",\"timestamp\":\"1768072513\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:18+05:30"} [2026-01-11 00:45:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNUE3ODU5MzJFMkQ5MzdCAA== [2026-01-11 00:45:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNUE3ODU5MzJFMkQ5MzdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNUE3ODU5MzJFMkQ5MzdCAA==\",\"timestamp\":\"1768072513\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:18+05:30"} [2026-01-11 00:45:19] [DEBUG] Ignoring event: delivered [2026-01-11 00:45:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:15:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQzUwOTkxQjM0RjI2MDM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQzUwOTkxQjM0RjI2MDM3AA==", "timestamp": "1768072519", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:45:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:45:20] [INFO] Sending instructions to 917202000200 [2026-01-11 00:45:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:45:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:45:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6dcb94e6685411d88746e0b871e53c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:45:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQzUwOTkxQjM0RjI2MDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQzUwOTkxQjM0RjI2MDM3AA==\",\"timestamp\":\"1768072519\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:24+05:30"} [2026-01-11 00:45:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQzUwOTkxQjM0RjI2MDM3AA== [2026-01-11 00:45:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQzUwOTkxQjM0RjI2MDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQzUwOTkxQjM0RjI2MDM3AA==\",\"timestamp\":\"1768072519\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:24+05:30"} [2026-01-11 00:45:26] [DEBUG] Ignoring event: delivered [2026-01-11 00:45:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:15:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGREFEQTVGOTM3MjQxNzY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGREFEQTVGOTM3MjQxNzY3AA==", "timestamp": "1768072524", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:45:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:45:29] [INFO] Sending instructions to 917202000200 [2026-01-11 00:45:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:45:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:45:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "898b32d11d1a46fc90bb2deb9ccd5fc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:45:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGREFEQTVGOTM3MjQxNzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGREFEQTVGOTM3MjQxNzY3AA==\",\"timestamp\":\"1768072524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:29+05:30"} [2026-01-11 00:45:30] [DEBUG] Ignoring event: delivered [2026-01-11 00:45:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGREFEQTVGOTM3MjQxNzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGREFEQTVGOTM3MjQxNzY3AA==\",\"timestamp\":\"1768072524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:29+05:30"} [2026-01-11 00:45:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGREFEQTVGOTM3MjQxNzY3AA== [2026-01-11 00:45:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:15:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2MTFENkMwQ0MxQTg3MzlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2MTFENkMwQ0MxQTg3MzlCAA==", "timestamp": "1768072532", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:45:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:45:34] [INFO] Sending instructions to 917202000200 [2026-01-11 00:45:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:45:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:45:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c25e1b2815f44d1b332303efe8edeb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2MTFENkMwQ0MxQTg3MzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2MTFENkMwQ0MxQTg3MzlCAA==\",\"timestamp\":\"1768072532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:36+05:30"} [2026-01-11 00:45:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2MTFENkMwQ0MxQTg3MzlCAA== [2026-01-11 00:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2MTFENkMwQ0MxQTg3MzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2MTFENkMwQ0MxQTg3MzlCAA==\",\"timestamp\":\"1768072532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:36+05:30"} [2026-01-11 00:45:37] [DEBUG] Ignoring event: delivered [2026-01-11 00:45:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:15:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NUI4Mjc2NEI5MkZGMzFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NUI4Mjc2NEI5MkZGMzFDAA==", "timestamp": "1768072538", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:45:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:45:40] [INFO] Sending instructions to 917202000200 [2026-01-11 00:45:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:45:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:45:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "194cc8fdd307440e96a44cfb601f5135", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:45:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NUI4Mjc2NEI5MkZGMzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NUI4Mjc2NEI5MkZGMzFDAA==\",\"timestamp\":\"1768072538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:43+05:30"} [2026-01-11 00:45:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NUI4Mjc2NEI5MkZGMzFDAA== [2026-01-11 00:45:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:45:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NUI4Mjc2NEI5MkZGMzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NUI4Mjc2NEI5MkZGMzFDAA==\",\"timestamp\":\"1768072538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:45:43+05:30"} [2026-01-11 00:45:44] [DEBUG] Ignoring event: delivered [2026-01-11 00:46:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:16:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MkEwREI5NURBQjE0MDU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MkEwREI5NURBQjE0MDU1AA==", "timestamp": "1768072574", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:46:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:46:15] [INFO] Sending instructions to 917202000200 [2026-01-11 00:46:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:46:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:46:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ea311c3cf804d658222cb292b19e3bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MkEwREI5NURBQjE0MDU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MkEwREI5NURBQjE0MDU1AA==\",\"timestamp\":\"1768072574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:46:18+05:30"} [2026-01-11 00:46:19] [DEBUG] Ignoring event: delivered [2026-01-11 00:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MkEwREI5NURBQjE0MDU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MkEwREI5NURBQjE0MDU1AA==\",\"timestamp\":\"1768072574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:46:18+05:30"} [2026-01-11 00:46:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MkEwREI5NURBQjE0MDU1AA== [2026-01-11 00:46:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:16:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQ0U5NTk3MDAyNzZEMjk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQ0U5NTk3MDAyNzZEMjk4AA==", "timestamp": "1768072579", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:46:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:46:20] [INFO] Sending instructions to 917202000200 [2026-01-11 00:46:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:46:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:46:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0662bc28384f4bcfa90def0bd7e256d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:46:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:46:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQ0U5NTk3MDAyNzZEMjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQ0U5NTk3MDAyNzZEMjk4AA==\",\"timestamp\":\"1768072579\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:46:22+05:30"} [2026-01-11 00:46:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQ0U5NTk3MDAyNzZEMjk4AA== [2026-01-11 00:46:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:46:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQ0U5NTk3MDAyNzZEMjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQ0U5NTk3MDAyNzZEMjk4AA==\",\"timestamp\":\"1768072579\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:46:22+05:30"} [2026-01-11 00:46:24] [DEBUG] Ignoring event: delivered [2026-01-11 00:46:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:16:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjYwQTI0RDcxNzY1QURBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjYwQTI0RDcxNzY1QURBAA==", "timestamp": "1768072585", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:46:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:46:27] [INFO] Sending instructions to 917202000200 [2026-01-11 00:46:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:46:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:46:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d8103f5bfa745498480634fc856d183", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:46:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjYwQTI0RDcxNzY1QURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjYwQTI0RDcxNzY1QURBAA==\",\"timestamp\":\"1768072585\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:46:34+05:30"} [2026-01-11 00:46:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjYwQTI0RDcxNzY1QURBAA== [2026-01-11 00:46:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjYwQTI0RDcxNzY1QURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjYwQTI0RDcxNzY1QURBAA==\",\"timestamp\":\"1768072585\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:46:34+05:30"} [2026-01-11 00:46:35] [DEBUG] Ignoring event: delivered [2026-01-11 00:47:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:17:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwRkU2REExRjlGN0NEMjYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwRkU2REExRjlGN0NEMjYxAA==", "timestamp": "1768072621", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:47:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:47:03] [INFO] Sending instructions to 917202000200 [2026-01-11 00:47:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:47:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:47:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0aeb14d43a5f41da85c8aa9c158dbb87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:47:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:17:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY0RjIzMjQyQTI2NUYyMDREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY0RjIzMjQyQTI2NUYyMDREAA==", "timestamp": "1768072627", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:47:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:47:08] [INFO] Sending instructions to 917202000200 [2026-01-11 00:47:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:47:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:47:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e10ca1e311704a4fad321eeb58b7a47a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwRkU2REExRjlGN0NEMjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwRkU2REExRjlGN0NEMjYxAA==\",\"timestamp\":\"1768072621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:06+05:30"} [2026-01-11 00:47:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwRkU2REExRjlGN0NEMjYxAA== [2026-01-11 00:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwRkU2REExRjlGN0NEMjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwRkU2REExRjlGN0NEMjYxAA==\",\"timestamp\":\"1768072621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:07+05:30"} [2026-01-11 00:47:09] [DEBUG] Ignoring event: delivered [2026-01-11 00:47:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY0RjIzMjQyQTI2NUYyMDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY0RjIzMjQyQTI2NUYyMDREAA==\",\"timestamp\":\"1768072627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:11+05:30"} [2026-01-11 00:47:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY0RjIzMjQyQTI2NUYyMDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY0RjIzMjQyQTI2NUYyMDREAA==\",\"timestamp\":\"1768072627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:11+05:30"} [2026-01-11 00:47:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY0RjIzMjQyQTI2NUYyMDREAA== [2026-01-11 00:47:12] [DEBUG] Ignoring event: delivered [2026-01-11 00:47:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:17:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDMTMzNTA3RTRDNTc0RDkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDMTMzNTA3RTRDNTc0RDkxAA==", "timestamp": "1768072632", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:47:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:47:14] [INFO] Sending instructions to 917202000200 [2026-01-11 00:47:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:47:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:47:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7900fda5eafb42e89a685b71b84fca44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDMTMzNTA3RTRDNTc0RDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDMTMzNTA3RTRDNTc0RDkxAA==\",\"timestamp\":\"1768072632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:17+05:30"} [2026-01-11 00:47:18] [DEBUG] Ignoring event: delivered [2026-01-11 00:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDMTMzNTA3RTRDNTc0RDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDMTMzNTA3RTRDNTc0RDkxAA==\",\"timestamp\":\"1768072632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:17+05:30"} [2026-01-11 00:47:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDMTMzNTA3RTRDNTc0RDkxAA== [2026-01-11 00:47:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:17:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFEOEJFRkI2QjNGQkRDRjI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFEOEJFRkI2QjNGQkRDRjI2AA==", "timestamp": "1768072637", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:47:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:47:19] [INFO] Sending instructions to 917202000200 [2026-01-11 00:47:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:47:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:47:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4309cb42ed6c4fd8abcdc88acb549024", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFEOEJFRkI2QjNGQkRDRjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFEOEJFRkI2QjNGQkRDRjI2AA==\",\"timestamp\":\"1768072637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:26+05:30"} [2026-01-11 00:47:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFEOEJFRkI2QjNGQkRDRjI2AA== [2026-01-11 00:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFEOEJFRkI2QjNGQkRDRjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFEOEJFRkI2QjNGQkRDRjI2AA==\",\"timestamp\":\"1768072637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:26+05:30"} [2026-01-11 00:47:27] [DEBUG] Ignoring event: delivered [2026-01-11 00:47:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:17:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4QjJGRUVEREIyOTYxM0I2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4QjJGRUVEREIyOTYxM0I2AA==", "timestamp": "1768072674", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:47:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:47:55] [INFO] Sending instructions to 917202000200 [2026-01-11 00:47:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:47:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:47:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "469dc0d0616d45559bfb98bda38b84cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4QjJGRUVEREIyOTYxM0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4QjJGRUVEREIyOTYxM0I2AA==\",\"timestamp\":\"1768072674\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:57+05:30"} [2026-01-11 00:47:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4QjJGRUVEREIyOTYxM0I2AA== [2026-01-11 00:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:47:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4QjJGRUVEREIyOTYxM0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4QjJGRUVEREIyOTYxM0I2AA==\",\"timestamp\":\"1768072674\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:47:57+05:30"} [2026-01-11 00:47:58] [DEBUG] Ignoring event: delivered [2026-01-11 00:48:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:18:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MjVBNjE1NTkwMzgyMDBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MjVBNjE1NTkwMzgyMDBEAA==", "timestamp": "1768072679", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:48:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:48:01] [INFO] Sending instructions to 917202000200 [2026-01-11 00:48:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:48:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:48:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b584b9ff4af544c5a75775f970b98e66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:48:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MjVBNjE1NTkwMzgyMDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MjVBNjE1NTkwMzgyMDBEAA==\",\"timestamp\":\"1768072679\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:03+05:30"} [2026-01-11 00:48:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MjVBNjE1NTkwMzgyMDBEAA== [2026-01-11 00:48:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MjVBNjE1NTkwMzgyMDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MjVBNjE1NTkwMzgyMDBEAA==\",\"timestamp\":\"1768072679\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:03+05:30"} [2026-01-11 00:48:04] [DEBUG] Ignoring event: delivered [2026-01-11 00:48:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:18:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1NDExQzRGNTFBRkUzRjlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1NDExQzRGNTFBRkUzRjlDAA==", "timestamp": "1768072685", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:48:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:48:07] [INFO] Sending instructions to 917202000200 [2026-01-11 00:48:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:48:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:48:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c594bd94b79f4c6d9792575d4526bfde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:48:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1NDExQzRGNTFBRkUzRjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1NDExQzRGNTFBRkUzRjlDAA==\",\"timestamp\":\"1768072685\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:08+05:30"} [2026-01-11 00:48:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1NDExQzRGNTFBRkUzRjlDAA== [2026-01-11 00:48:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1NDExQzRGNTFBRkUzRjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1NDExQzRGNTFBRkUzRjlDAA==\",\"timestamp\":\"1768072685\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:08+05:30"} [2026-01-11 00:48:10] [DEBUG] Ignoring event: delivered [2026-01-11 00:48:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:18:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZBNjg0QkZGRDFENkNEQUZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZBNjg0QkZGRDFENkNEQUZCAA==", "timestamp": "1768072722", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:48:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:48:44] [INFO] Sending instructions to 917202000200 [2026-01-11 00:48:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:48:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:48:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1188a2953b75416a9094245e6b3a394b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:48:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZBNjg0QkZGRDFENkNEQUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZBNjg0QkZGRDFENkNEQUZCAA==\",\"timestamp\":\"1768072722\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:46+05:30"} [2026-01-11 00:48:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZBNjg0QkZGRDFENkNEQUZCAA== [2026-01-11 00:48:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZBNjg0QkZGRDFENkNEQUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZBNjg0QkZGRDFENkNEQUZCAA==\",\"timestamp\":\"1768072722\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:46+05:30"} [2026-01-11 00:48:47] [DEBUG] Ignoring event: delivered [2026-01-11 00:48:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:18:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2Rjg0QzA4RTU5MTkxOEJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2Rjg0QzA4RTU5MTkxOEJFAA==", "timestamp": "1768072727", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:48:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:48:49] [INFO] Sending instructions to 917202000200 [2026-01-11 00:48:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:48:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:48:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1d5aac6bb1c4b919f98812e92f91edf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:48:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2Rjg0QzA4RTU5MTkxOEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2Rjg0QzA4RTU5MTkxOEJFAA==\",\"timestamp\":\"1768072727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:52+05:30"} [2026-01-11 00:48:53] [DEBUG] Ignoring event: delivered [2026-01-11 00:48:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2Rjg0QzA4RTU5MTkxOEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2Rjg0QzA4RTU5MTkxOEJFAA==\",\"timestamp\":\"1768072727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:52+05:30"} [2026-01-11 00:48:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2Rjg0QzA4RTU5MTkxOEJFAA== [2026-01-11 00:48:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:18:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2RDE1MDAzMzgwNjZENEQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2RDE1MDAzMzgwNjZENEQ2AA==", "timestamp": "1768072733", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:48:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:48:54] [INFO] Sending instructions to 917202000200 [2026-01-11 00:48:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:48:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:48:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40264b5b862d4d8bab35e8c52dd7957e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:48:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2RDE1MDAzMzgwNjZENEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2RDE1MDAzMzgwNjZENEQ2AA==\",\"timestamp\":\"1768072733\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:58+05:30"} [2026-01-11 00:48:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2RDE1MDAzMzgwNjZENEQ2AA== [2026-01-11 00:48:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:48:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2RDE1MDAzMzgwNjZENEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2RDE1MDAzMzgwNjZENEQ2AA==\",\"timestamp\":\"1768072733\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:48:58+05:30"} [2026-01-11 00:48:59] [DEBUG] Ignoring event: delivered [2026-01-11 00:49:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:19:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDMjBCM0Y3Qzg3QjI4NkQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDMjBCM0Y3Qzg3QjI4NkQ1AA==", "timestamp": "1768072769", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:49:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:49:30] [INFO] Sending instructions to 917202000200 [2026-01-11 00:49:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:49:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:49:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31279b41efe6450d8f298929eb92f33b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:49:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDMjBCM0Y3Qzg3QjI4NkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDMjBCM0Y3Qzg3QjI4NkQ1AA==\",\"timestamp\":\"1768072769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:33+05:30"} [2026-01-11 00:49:34] [DEBUG] Ignoring event: delivered [2026-01-11 00:49:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDMjBCM0Y3Qzg3QjI4NkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDMjBCM0Y3Qzg3QjI4NkQ1AA==\",\"timestamp\":\"1768072769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:33+05:30"} [2026-01-11 00:49:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDMjBCM0Y3Qzg3QjI4NkQ1AA== [2026-01-11 00:49:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:19:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwRTgwNjQ2NTNBQjNGNzgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwRTgwNjQ2NTNBQjNGNzgyAA==", "timestamp": "1768072774", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:49:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:49:36] [INFO] Sending instructions to 917202000200 [2026-01-11 00:49:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:49:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:49:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a05116eaf5134a53be87bb69831336a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:49:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:19:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzQzBBRjIwQTgxQjRBMjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzQzBBRjIwQTgxQjRBMjA5AA==", "timestamp": "1768072780", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:49:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:49:42] [INFO] Sending instructions to 917202000200 [2026-01-11 00:49:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:49:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:49:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41f44958906a48fe8cf53904286610bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:49:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwRTgwNjQ2NTNBQjNGNzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwRTgwNjQ2NTNBQjNGNzgyAA==\",\"timestamp\":\"1768072774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:42+05:30"} [2026-01-11 00:49:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwRTgwNjQ2NTNBQjNGNzgyAA== [2026-01-11 00:49:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwRTgwNjQ2NTNBQjNGNzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwRTgwNjQ2NTNBQjNGNzgyAA==\",\"timestamp\":\"1768072774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:42+05:30"} [2026-01-11 00:49:43] [DEBUG] Ignoring event: delivered [2026-01-11 00:49:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzQzBBRjIwQTgxQjRBMjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzQzBBRjIwQTgxQjRBMjA5AA==\",\"timestamp\":\"1768072780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:42+05:30"} [2026-01-11 00:49:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzQzBBRjIwQTgxQjRBMjA5AA== [2026-01-11 00:49:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzQzBBRjIwQTgxQjRBMjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzQzBBRjIwQTgxQjRBMjA5AA==\",\"timestamp\":\"1768072780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:42+05:30"} [2026-01-11 00:49:43] [DEBUG] Ignoring event: delivered [2026-01-11 00:49:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:19:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyNjdDRkIzMTFGOUM4QTE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyNjdDRkIzMTFGOUM4QTE0AA==", "timestamp": "1768072786", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:49:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:49:48] [INFO] Sending instructions to 917202000200 [2026-01-11 00:49:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:49:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:49:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41ff5e709a654fa2a9d31d658b3e51f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:49:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyNjdDRkIzMTFGOUM4QTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyNjdDRkIzMTFGOUM4QTE0AA==\",\"timestamp\":\"1768072786\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:52+05:30"} [2026-01-11 00:49:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyNjdDRkIzMTFGOUM4QTE0AA== [2026-01-11 00:49:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:19:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNEEwOTRFMkEyMTM4RUZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNEEwOTRFMkEyMTM4RUZCAA==", "timestamp": "1768072791", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:49:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:49:53] [INFO] Sending instructions to 917202000200 [2026-01-11 00:49:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:49:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:49:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyNjdDRkIzMTFGOUM4QTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyNjdDRkIzMTFGOUM4QTE0AA==\",\"timestamp\":\"1768072786\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:52+05:30"} [2026-01-11 00:49:53] [DEBUG] Ignoring event: delivered [2026-01-11 00:49:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "711ff09f36ee478a82dd7e162c97bd69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:49:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:19:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3QzcyMTgxMjVCRkJEMDU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3QzcyMTgxMjVCRkJEMDU0AA==", "timestamp": "1768072796", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:49:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:49:58] [INFO] Sending instructions to 917202000200 [2026-01-11 00:49:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:49:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:49:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c19241ccee6440eab4c4e5768d7799b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNEEwOTRFMkEyMTM4RUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNEEwOTRFMkEyMTM4RUZCAA==\",\"timestamp\":\"1768072791\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:58+05:30"} [2026-01-11 00:49:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNEEwOTRFMkEyMTM4RUZCAA== [2026-01-11 00:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNEEwOTRFMkEyMTM4RUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNEEwOTRFMkEyMTM4RUZCAA==\",\"timestamp\":\"1768072791\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:58+05:30"} [2026-01-11 00:49:59] [DEBUG] Ignoring event: delivered [2026-01-11 00:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3QzcyMTgxMjVCRkJEMDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3QzcyMTgxMjVCRkJEMDU0AA==\",\"timestamp\":\"1768072796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:58+05:30"} [2026-01-11 00:49:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3QzcyMTgxMjVCRkJEMDU0AA== [2026-01-11 00:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:49:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3QzcyMTgxMjVCRkJEMDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3QzcyMTgxMjVCRkJEMDU0AA==\",\"timestamp\":\"1768072796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:49:59+05:30"} [2026-01-11 00:49:59] [DEBUG] Ignoring event: delivered [2026-01-11 00:50:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:20:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQTQxNTQzQzY4RUZENjdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQTQxNTQzQzY4RUZENjdCAA==", "timestamp": "1768072802", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:50:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:50:04] [INFO] Sending instructions to 917202000200 [2026-01-11 00:50:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:50:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:50:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbf96ff33fdd44b68bc7cefed0b186b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:50:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQTQxNTQzQzY4RUZENjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQTQxNTQzQzY4RUZENjdCAA==\",\"timestamp\":\"1768072802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:50:07+05:30"} [2026-01-11 00:50:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:50:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQTQxNTQzQzY4RUZENjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQTQxNTQzQzY4RUZENjdCAA==\",\"timestamp\":\"1768072802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:50:06+05:30"} [2026-01-11 00:50:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQTQxNTQzQzY4RUZENjdCAA== [2026-01-11 00:50:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:20:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRDY2RjY0NzY2QzgxNEY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRDY2RjY0NzY2QzgxNEY4AA==", "timestamp": "1768072838", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:50:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:50:40] [INFO] Sending instructions to 917202000200 [2026-01-11 00:50:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:50:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:50:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcc8650348ca43a4ae9a6f24183c035f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:50:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:20:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5Njg0RUVGODBFNTI0NEJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5Njg0RUVGODBFNTI0NEJEAA==", "timestamp": "1768072843", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:50:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:50:45] [INFO] Sending instructions to 917202000200 [2026-01-11 00:50:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:50:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:50:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6074c984fe3640a6be62354b589f0063", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:50:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:50:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRDY2RjY0NzY2QzgxNEY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRDY2RjY0NzY2QzgxNEY4AA==\",\"timestamp\":\"1768072838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:50:45+05:30"} [2026-01-11 00:50:46] [DEBUG] Ignoring event: delivered [2026-01-11 00:50:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:50:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRDY2RjY0NzY2QzgxNEY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRDY2RjY0NzY2QzgxNEY4AA==\",\"timestamp\":\"1768072838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:50:45+05:30"} [2026-01-11 00:50:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRDY2RjY0NzY2QzgxNEY4AA== [2026-01-11 00:50:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:50:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5Njg0RUVGODBFNTI0NEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5Njg0RUVGODBFNTI0NEJEAA==\",\"timestamp\":\"1768072843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:50:45+05:30"} [2026-01-11 00:50:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5Njg0RUVGODBFNTI0NEJEAA== [2026-01-11 00:50:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:50:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5Njg0RUVGODBFNTI0NEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5Njg0RUVGODBFNTI0NEJEAA==\",\"timestamp\":\"1768072843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:50:45+05:30"} [2026-01-11 00:50:46] [DEBUG] Ignoring event: delivered [2026-01-11 00:51:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:21:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRDg1NDg3RDI1QkMxRDE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRDg1NDg3RDI1QkMxRDE5AA==", "timestamp": "1768072879", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:51:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:51:21] [INFO] Sending instructions to 917202000200 [2026-01-11 00:51:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:51:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:51:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67b67a6cb91d42b0b56ab98ed0333bb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:51:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:51:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRDg1NDg3RDI1QkMxRDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRDg1NDg3RDI1QkMxRDE5AA==\",\"timestamp\":\"1768072879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:51:24+05:30"} [2026-01-11 00:51:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRDg1NDg3RDI1QkMxRDE5AA== [2026-01-11 00:51:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:51:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRDg1NDg3RDI1QkMxRDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRDg1NDg3RDI1QkMxRDE5AA==\",\"timestamp\":\"1768072879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:51:24+05:30"} [2026-01-11 00:51:24] [DEBUG] Ignoring event: delivered [2026-01-11 00:51:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:21:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNGRTQzREQ4RDExNzJGMjVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNGRTQzREQ4RDExNzJGMjVDAA==", "timestamp": "1768072885", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:51:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:51:27] [INFO] Sending instructions to 917202000200 [2026-01-11 00:51:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:51:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:51:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6fef81c16e24871b40e2a1f0d5d547f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:51:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNGRTQzREQ4RDExNzJGMjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNGRTQzREQ4RDExNzJGMjVDAA==\",\"timestamp\":\"1768072885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:51:29+05:30"} [2026-01-11 00:51:32] [DEBUG] Ignoring event: delivered [2026-01-11 00:51:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNGRTQzREQ4RDExNzJGMjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNGRTQzREQ4RDExNzJGMjVDAA==\",\"timestamp\":\"1768072885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:51:29+05:30"} [2026-01-11 00:51:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNGRTQzREQ4RDExNzJGMjVDAA== [2026-01-11 00:51:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:21:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyNDYyQjQxREU2RDk1MzU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyNDYyQjQxREU2RDk1MzU3AA==", "timestamp": "1768072891", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:51:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:51:33] [INFO] Sending instructions to 917202000200 [2026-01-11 00:51:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:51:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:51:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "357344cc285b47e49ed594d802632e5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:51:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyNDYyQjQxREU2RDk1MzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyNDYyQjQxREU2RDk1MzU3AA==\",\"timestamp\":\"1768072891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:51:35+05:30"} [2026-01-11 00:51:35] [DEBUG] Ignoring event: delivered [2026-01-11 00:51:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyNDYyQjQxREU2RDk1MzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyNDYyQjQxREU2RDk1MzU3AA==\",\"timestamp\":\"1768072891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:51:35+05:30"} [2026-01-11 00:51:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyNDYyQjQxREU2RDk1MzU3AA== [2026-01-11 00:52:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:22:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3RUNGNTA3NDZCN0RBNzQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3RUNGNTA3NDZCN0RBNzQ5AA==", "timestamp": "1768072927", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:52:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:52:09] [INFO] Sending instructions to 917202000200 [2026-01-11 00:52:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:52:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:52:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11d8bfcc866642c9891c5a2772abcfc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:52:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:52:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3RUNGNTA3NDZCN0RBNzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3RUNGNTA3NDZCN0RBNzQ5AA==\",\"timestamp\":\"1768072927\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:52:10+05:30"} [2026-01-11 00:52:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3RUNGNTA3NDZCN0RBNzQ5AA== [2026-01-11 00:52:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:52:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3RUNGNTA3NDZCN0RBNzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3RUNGNTA3NDZCN0RBNzQ5AA==\",\"timestamp\":\"1768072927\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:52:10+05:30"} [2026-01-11 00:52:11] [DEBUG] Ignoring event: delivered [2026-01-11 00:52:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:22:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzc4NzdFMERGNTU4RUVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzc4NzdFMERGNTU4RUVGAA==", "timestamp": "1768072934", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:52:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:52:16] [INFO] Sending instructions to 917202000200 [2026-01-11 00:52:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:52:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:52:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdef68cdfdc14a9183ab8dc85e9b1dee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:52:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzc4NzdFMERGNTU4RUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzc4NzdFMERGNTU4RUVGAA==\",\"timestamp\":\"1768072934\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:52:19+05:30"} [2026-01-11 00:52:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzc4NzdFMERGNTU4RUVGAA== [2026-01-11 00:52:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzc4NzdFMERGNTU4RUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzc4NzdFMERGNTU4RUVGAA==\",\"timestamp\":\"1768072934\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:52:19+05:30"} [2026-01-11 00:52:20] [DEBUG] Ignoring event: delivered [2026-01-11 00:52:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:22:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGRDgyODQ0REIzNDlFNkMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGRDgyODQ0REIzNDlFNkMyAA==", "timestamp": "1768072940", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:52:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:52:21] [INFO] Sending instructions to 917202000200 [2026-01-11 00:52:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:52:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:52:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3197bf2a733648cd9529ba48ba37ac6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:52:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:22:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NDBGNTIyRDVCNDZGMkUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NDBGNTIyRDVCNDZGMkUyAA==", "timestamp": "1768072945", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:52:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:52:27] [INFO] Sending instructions to 917202000200 [2026-01-11 00:52:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:52:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:52:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7588465d680747ad9fff23a6485e29cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:52:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGRDgyODQ0REIzNDlFNkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGRDgyODQ0REIzNDlFNkMyAA==\",\"timestamp\":\"1768072940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:52:29+05:30"} [2026-01-11 00:52:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGRDgyODQ0REIzNDlFNkMyAA== [2026-01-11 00:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:52:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGRDgyODQ0REIzNDlFNkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGRDgyODQ0REIzNDlFNkMyAA==\",\"timestamp\":\"1768072940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:52:29+05:30"} [2026-01-11 00:52:31] [DEBUG] Ignoring event: delivered [2026-01-11 00:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:52:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NDBGNTIyRDVCNDZGMkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NDBGNTIyRDVCNDZGMkUyAA==\",\"timestamp\":\"1768072945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:52:30+05:30"} [2026-01-11 00:52:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NDBGNTIyRDVCNDZGMkUyAA== [2026-01-11 00:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:52:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NDBGNTIyRDVCNDZGMkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NDBGNTIyRDVCNDZGMkUyAA==\",\"timestamp\":\"1768072945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:52:30+05:30"} [2026-01-11 00:52:31] [DEBUG] Ignoring event: delivered [2026-01-11 00:53:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:23:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNUIzMkNEQUU2MjE0NkQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNUIzMkNEQUU2MjE0NkQwAA==", "timestamp": "1768072981", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:53:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:53:03] [INFO] Sending instructions to 917202000200 [2026-01-11 00:53:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:53:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:53:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b43ebc7a0b5c48cf8a2ad78f44cfad56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:53:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNUIzMkNEQUU2MjE0NkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNUIzMkNEQUU2MjE0NkQwAA==\",\"timestamp\":\"1768072981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:53:07+05:30"} [2026-01-11 00:53:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNUIzMkNEQUU2MjE0NkQwAA== [2026-01-11 00:53:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNUIzMkNEQUU2MjE0NkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNUIzMkNEQUU2MjE0NkQwAA==\",\"timestamp\":\"1768072981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:53:07+05:30"} [2026-01-11 00:53:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:53:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:23:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU5MDZEREUyMzU2RjVEOEIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU5MDZEREUyMzU2RjVEOEIyAA==", "timestamp": "1768072987", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:53:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:53:10] [INFO] Sending instructions to 917202000200 [2026-01-11 00:53:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:53:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:53:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a274a8f447e9417c9dd6b23af09b03ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:53:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU5MDZEREUyMzU2RjVEOEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU5MDZEREUyMzU2RjVEOEIyAA==\",\"timestamp\":\"1768072987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:53:12+05:30"} [2026-01-11 00:53:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU5MDZEREUyMzU2RjVEOEIyAA== [2026-01-11 00:53:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU5MDZEREUyMzU2RjVEOEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU5MDZEREUyMzU2RjVEOEIyAA==\",\"timestamp\":\"1768072987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:53:12+05:30"} [2026-01-11 00:53:14] [DEBUG] Ignoring event: delivered [2026-01-11 00:53:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:23:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwNDhFREEzRUNBMzQwMDM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwNDhFREEzRUNBMzQwMDM0AA==", "timestamp": "1768072993", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:53:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:53:15] [INFO] Sending instructions to 917202000200 [2026-01-11 00:53:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:53:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:53:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fe3927bd1cd45f2be6a99c62ab9547c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:53:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:23:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUwMUE4QkY3MDZENDE4MjVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUwMUE4QkY3MDZENDE4MjVGAA==", "timestamp": "1768072999", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:53:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:53:20] [INFO] Sending instructions to 917202000200 [2026-01-11 00:53:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:53:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:53:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9556002ce94496eb9635759d459c6d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:53:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwNDhFREEzRUNBMzQwMDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwNDhFREEzRUNBMzQwMDM0AA==\",\"timestamp\":\"1768072993\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:53:20+05:30"} [2026-01-11 00:53:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwNDhFREEzRUNBMzQwMDM0AA== [2026-01-11 00:53:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwNDhFREEzRUNBMzQwMDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwNDhFREEzRUNBMzQwMDM0AA==\",\"timestamp\":\"1768072993\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:53:20+05:30"} [2026-01-11 00:53:21] [DEBUG] Ignoring event: delivered [2026-01-11 00:53:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUwMUE4QkY3MDZENDE4MjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUwMUE4QkY3MDZENDE4MjVGAA==\",\"timestamp\":\"1768072999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:53:21+05:30"} [2026-01-11 00:53:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUwMUE4QkY3MDZENDE4MjVGAA== [2026-01-11 00:53:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUwMUE4QkY3MDZENDE4MjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUwMUE4QkY3MDZENDE4MjVGAA==\",\"timestamp\":\"1768072999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:53:21+05:30"} [2026-01-11 00:53:22] [DEBUG] Ignoring event: delivered [2026-01-11 00:53:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:23:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MkFENzJFMEE1NTNBMkYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MkFENzJFMEE1NTNBMkYwAA==", "timestamp": "1768073035", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:53:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:53:56] [INFO] Sending instructions to 917202000200 [2026-01-11 00:53:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:53:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:53:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f8992fb9e464b76b01d00da8a6434d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:54:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MkFENzJFMEE1NTNBMkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MkFENzJFMEE1NTNBMkYwAA==\",\"timestamp\":\"1768073035\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:00+05:30"} [2026-01-11 00:54:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MkFENzJFMEE1NTNBMkYwAA== [2026-01-11 00:54:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:53:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MkFENzJFMEE1NTNBMkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MkFENzJFMEE1NTNBMkYwAA==\",\"timestamp\":\"1768073035\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:00+05:30"} [2026-01-11 00:54:00] [DEBUG] Ignoring event: delivered [2026-01-11 00:54:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:24:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5NTBBNDc0Q0JBQzNBRUQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5NTBBNDc0Q0JBQzNBRUQzAA==", "timestamp": "1768073040", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:54:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:54:02] [INFO] Sending instructions to 917202000200 [2026-01-11 00:54:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:54:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:54:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f13aef69a3c442bb90a32e787e7967d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:54:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:24:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QUIyM0YzOEE0MDBCRTEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QUIyM0YzOEE0MDBCRTEwAA==", "timestamp": "1768073045", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:54:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:54:07] [INFO] Sending instructions to 917202000200 [2026-01-11 00:54:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:54:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:54:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5NTBBNDc0Q0JBQzNBRUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5NTBBNDc0Q0JBQzNBRUQzAA==\",\"timestamp\":\"1768073040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:07+05:30"} [2026-01-11 00:54:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5NTBBNDc0Q0JBQzNBRUQzAA== [2026-01-11 00:54:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5NTBBNDc0Q0JBQzNBRUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5NTBBNDc0Q0JBQzNBRUQzAA==\",\"timestamp\":\"1768073040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:07+05:30"} [2026-01-11 00:54:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:54:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bec1e2f62a80418e814cce8952bf90fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:54:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QUIyM0YzOEE0MDBCRTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QUIyM0YzOEE0MDBCRTEwAA==\",\"timestamp\":\"1768073045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:11+05:30"} [2026-01-11 00:54:12] [DEBUG] Ignoring event: delivered [2026-01-11 00:54:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QUIyM0YzOEE0MDBCRTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QUIyM0YzOEE0MDBCRTEwAA==\",\"timestamp\":\"1768073045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:11+05:30"} [2026-01-11 00:54:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QUIyM0YzOEE0MDBCRTEwAA== [2026-01-11 00:54:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:24:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCNTNBNDE4MDJBQTNDMkIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCNTNBNDE4MDJBQTNDMkIxAA==", "timestamp": "1768073051", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:54:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:54:13] [INFO] Sending instructions to 917202000200 [2026-01-11 00:54:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:54:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:54:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be103515502d4772ac30f29c190503b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCNTNBNDE4MDJBQTNDMkIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCNTNBNDE4MDJBQTNDMkIxAA==\",\"timestamp\":\"1768073051\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:19+05:30"} [2026-01-11 00:54:20] [DEBUG] Ignoring event: delivered [2026-01-11 00:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCNTNBNDE4MDJBQTNDMkIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCNTNBNDE4MDJBQTNDMkIxAA==\",\"timestamp\":\"1768073051\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:19+05:30"} [2026-01-11 00:54:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCNTNBNDE4MDJBQTNDMkIxAA== [2026-01-11 00:54:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:24:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI3QUUxMzU2QjVFRURBMEI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI3QUUxMzU2QjVFRURBMEI4AA==", "timestamp": "1768073088", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:54:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:54:49] [INFO] Sending instructions to 917202000200 [2026-01-11 00:54:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:54:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:54:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b5b60baa2524ae6bc795dac791f926f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:54:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:24:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2OEY4MkVENUFCNTEwREMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2OEY4MkVENUFCNTEwREMwAA==", "timestamp": "1768073093", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:54:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:54:55] [INFO] Sending instructions to 917202000200 [2026-01-11 00:54:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:54:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:54:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI3QUUxMzU2QjVFRURBMEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI3QUUxMzU2QjVFRURBMEI4AA==\",\"timestamp\":\"1768073088\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:54+05:30"} [2026-01-11 00:54:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI3QUUxMzU2QjVFRURBMEI4AA== [2026-01-11 00:54:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI3QUUxMzU2QjVFRURBMEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI3QUUxMzU2QjVFRURBMEI4AA==\",\"timestamp\":\"1768073088\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:54+05:30"} [2026-01-11 00:54:55] [DEBUG] Ignoring event: delivered [2026-01-11 00:54:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19096f8f86074f5b8565ca4c7951aeac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:55:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2OEY4MkVENUFCNTEwREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2OEY4MkVENUFCNTEwREMwAA==\",\"timestamp\":\"1768073093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:59+05:30"} [2026-01-11 00:55:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2OEY4MkVENUFCNTEwREMwAA== [2026-01-11 00:55:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2OEY4MkVENUFCNTEwREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2OEY4MkVENUFCNTEwREMwAA==\",\"timestamp\":\"1768073093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:54:59+05:30"} [2026-01-11 00:55:00] [DEBUG] Ignoring event: delivered [2026-01-11 00:55:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:25:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwMENFMUI3NDBGMjRFRjhDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwMENFMUI3NDBGMjRFRjhDAA==", "timestamp": "1768073099", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:55:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:55:01] [INFO] Sending instructions to 917202000200 [2026-01-11 00:55:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:55:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:55:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9402efcac7743a9a6415e30bcb826e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwMENFMUI3NDBGMjRFRjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwMENFMUI3NDBGMjRFRjhDAA==\",\"timestamp\":\"1768073099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:55:07+05:30"} [2026-01-11 00:55:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwMENFMUI3NDBGMjRFRjhDAA== [2026-01-11 00:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwMENFMUI3NDBGMjRFRjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwMENFMUI3NDBGMjRFRjhDAA==\",\"timestamp\":\"1768073099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:55:07+05:30"} [2026-01-11 00:55:08] [DEBUG] Ignoring event: delivered [2026-01-11 00:55:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:25:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QzkwQ0MwREVEQTNFOTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QzkwQ0MwREVEQTNFOTM5AA==", "timestamp": "1768073135", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:55:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:55:37] [INFO] Sending instructions to 917202000200 [2026-01-11 00:55:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:55:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:55:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cae41a3ba6654d058660c6e988330944", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:55:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:55:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QzkwQ0MwREVEQTNFOTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QzkwQ0MwREVEQTNFOTM5AA==\",\"timestamp\":\"1768073135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:55:38+05:30"} [2026-01-11 00:55:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QzkwQ0MwREVEQTNFOTM5AA== [2026-01-11 00:55:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:55:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QzkwQ0MwREVEQTNFOTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QzkwQ0MwREVEQTNFOTM5AA==\",\"timestamp\":\"1768073135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:55:38+05:30"} [2026-01-11 00:55:39] [DEBUG] Ignoring event: delivered [2026-01-11 00:55:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:25:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4OEVBQkEyNEFBOEJEN0NDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4OEVBQkEyNEFBOEJEN0NDAA==", "timestamp": "1768073141", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:55:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:55:43] [INFO] Sending instructions to 917202000200 [2026-01-11 00:55:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:55:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:55:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f54c4ade41ce4697b6df163a8613faf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:55:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:55:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4OEVBQkEyNEFBOEJEN0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4OEVBQkEyNEFBOEJEN0NDAA==\",\"timestamp\":\"1768073141\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:55:43+05:30"} [2026-01-11 00:55:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4OEVBQkEyNEFBOEJEN0NDAA== [2026-01-11 00:55:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:55:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4OEVBQkEyNEFBOEJEN0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4OEVBQkEyNEFBOEJEN0NDAA==\",\"timestamp\":\"1768073141\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:55:43+05:30"} [2026-01-11 00:55:45] [DEBUG] Ignoring event: delivered [2026-01-11 00:55:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:25:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFQ0U1MUNDMDI2Nzg4NDc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFQ0U1MUNDMDI2Nzg4NDc5AA==", "timestamp": "1768073147", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:55:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:55:49] [INFO] Sending instructions to 917202000200 [2026-01-11 00:55:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:55:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:55:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a29755db3e874c2f94e573d3972108f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:55:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:55:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFQ0U1MUNDMDI2Nzg4NDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFQ0U1MUNDMDI2Nzg4NDc5AA==\",\"timestamp\":\"1768073147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:55:51+05:30"} [2026-01-11 00:55:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFQ0U1MUNDMDI2Nzg4NDc5AA== [2026-01-11 00:55:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:55:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFQ0U1MUNDMDI2Nzg4NDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFQ0U1MUNDMDI2Nzg4NDc5AA==\",\"timestamp\":\"1768073147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:55:51+05:30"} [2026-01-11 00:55:52] [DEBUG] Ignoring event: delivered [2026-01-11 00:56:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:26:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NTI2RUUwNURGNDUxOEUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NTI2RUUwNURGNDUxOEUzAA==", "timestamp": "1768073183", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:56:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:56:25] [INFO] Sending instructions to 917202000200 [2026-01-11 00:56:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:56:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:56:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "910f5ffa62174212a0b5789045dd0e14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:56:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NTI2RUUwNURGNDUxOEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NTI2RUUwNURGNDUxOEUzAA==\",\"timestamp\":\"1768073183\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:27+05:30"} [2026-01-11 00:56:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NTI2RUUwNURGNDUxOEUzAA== [2026-01-11 00:56:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NTI2RUUwNURGNDUxOEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NTI2RUUwNURGNDUxOEUzAA==\",\"timestamp\":\"1768073183\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:27+05:30"} [2026-01-11 00:56:29] [DEBUG] Ignoring event: delivered [2026-01-11 00:56:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:26:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1OUJEMjc4NTNDM0IwMDNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1OUJEMjc4NTNDM0IwMDNGAA==", "timestamp": "1768073188", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:56:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:56:30] [INFO] Sending instructions to 917202000200 [2026-01-11 00:56:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:56:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:56:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccd7670d327b48c0994d03800383e80c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:56:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:26:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1NUJDRjUwNzFFOUFEOTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1NUJDRjUwNzFFOUFEOTU5AA==", "timestamp": "1768073194", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:56:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:56:35] [INFO] Sending instructions to 917202000200 [2026-01-11 00:56:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:56:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:56:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df270ef4977445af93b520f8df68a4f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1OUJEMjc4NTNDM0IwMDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1OUJEMjc4NTNDM0IwMDNGAA==\",\"timestamp\":\"1768073188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:37+05:30"} [2026-01-11 00:56:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1OUJEMjc4NTNDM0IwMDNGAA== [2026-01-11 00:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1OUJEMjc4NTNDM0IwMDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1OUJEMjc4NTNDM0IwMDNGAA==\",\"timestamp\":\"1768073188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:38+05:30"} [2026-01-11 00:56:38] [DEBUG] Ignoring event: delivered [2026-01-11 00:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1NUJDRjUwNzFFOUFEOTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1NUJDRjUwNzFFOUFEOTU5AA==\",\"timestamp\":\"1768073194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:38+05:30"} [2026-01-11 00:56:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1NUJDRjUwNzFFOUFEOTU5AA== [2026-01-11 00:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1NUJDRjUwNzFFOUFEOTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1NUJDRjUwNzFFOUFEOTU5AA==\",\"timestamp\":\"1768073194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:38+05:30"} [2026-01-11 00:56:38] [DEBUG] Ignoring event: delivered [2026-01-11 00:56:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:26:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2NjQ5MjhFRDY4ODkwRDhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2NjQ5MjhFRDY4ODkwRDhGAA==", "timestamp": "1768073199", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:56:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:56:41] [INFO] Sending instructions to 917202000200 [2026-01-11 00:56:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:56:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:56:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10241b4b958c4b1c9ad7146aa538b763", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2NjQ5MjhFRDY4ODkwRDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2NjQ5MjhFRDY4ODkwRDhGAA==\",\"timestamp\":\"1768073199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:43+05:30"} [2026-01-11 00:56:44] [DEBUG] Ignoring event: delivered [2026-01-11 00:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2NjQ5MjhFRDY4ODkwRDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2NjQ5MjhFRDY4ODkwRDhGAA==\",\"timestamp\":\"1768073199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:43+05:30"} [2026-01-11 00:56:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2NjQ5MjhFRDY4ODkwRDhGAA== [2026-01-11 00:56:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:26:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMDRGQ0UwNjYyOTVFQjcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMDRGQ0UwNjYyOTVFQjcxAA==", "timestamp": "1768073204", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:56:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:56:46] [INFO] Sending instructions to 917202000200 [2026-01-11 00:56:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:56:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:56:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccd48aa436f14f4d95067a084e5a813f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMDRGQ0UwNjYyOTVFQjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMDRGQ0UwNjYyOTVFQjcxAA==\",\"timestamp\":\"1768073204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:49+05:30"} [2026-01-11 00:56:51] [DEBUG] Ignoring event: delivered [2026-01-11 00:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMDRGQ0UwNjYyOTVFQjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMDRGQ0UwNjYyOTVFQjcxAA==\",\"timestamp\":\"1768073204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:49+05:30"} [2026-01-11 00:56:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMDRGQ0UwNjYyOTVFQjcxAA== [2026-01-11 00:56:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:26:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyQkYzRTAwMjE1N0Q0Q0U5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyQkYzRTAwMjE1N0Q0Q0U5AA==", "timestamp": "1768073210", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:56:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:56:51] [INFO] Sending instructions to 917202000200 [2026-01-11 00:56:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:56:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:56:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd68ad7c2ea04befb72b56c26979eac3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyQkYzRTAwMjE1N0Q0Q0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyQkYzRTAwMjE1N0Q0Q0U5AA==\",\"timestamp\":\"1768073210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:57+05:30"} [2026-01-11 00:56:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyQkYzRTAwMjE1N0Q0Q0U5AA== [2026-01-11 00:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyQkYzRTAwMjE1N0Q0Q0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyQkYzRTAwMjE1N0Q0Q0U5AA==\",\"timestamp\":\"1768073210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:56:57+05:30"} [2026-01-11 00:56:57] [DEBUG] Ignoring event: delivered [2026-01-11 00:57:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:27:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzIzNEI4RENDQ0ZENTJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzIzNEI4RENDQ0ZENTJEAA==", "timestamp": "1768073246", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:57:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:57:27] [INFO] Sending instructions to 917202000200 [2026-01-11 00:57:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:57:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:57:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "505e4642f7a449019d22a2183ca217b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:57:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzIzNEI4RENDQ0ZENTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzIzNEI4RENDQ0ZENTJEAA==\",\"timestamp\":\"1768073246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:57:29+05:30"} [2026-01-11 00:57:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzIzNEI4RENDQ0ZENTJEAA== [2026-01-11 00:57:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzIzNEI4RENDQ0ZENTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzIzNEI4RENDQ0ZENTJEAA==\",\"timestamp\":\"1768073246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:57:29+05:30"} [2026-01-11 00:57:32] [DEBUG] Ignoring event: delivered [2026-01-11 00:57:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:27:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzNUZFRDQ2NDNFQ0IyQTYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzNUZFRDQ2NDNFQ0IyQTYwAA==", "timestamp": "1768073251", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:57:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:57:33] [INFO] Sending instructions to 917202000200 [2026-01-11 00:57:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:57:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:57:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1df721727705429db29111df15968e83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:57:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzNUZFRDQ2NDNFQ0IyQTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzNUZFRDQ2NDNFQ0IyQTYwAA==\",\"timestamp\":\"1768073251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:57:36+05:30"} [2026-01-11 00:57:37] [DEBUG] Ignoring event: delivered [2026-01-11 00:57:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzNUZFRDQ2NDNFQ0IyQTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzNUZFRDQ2NDNFQ0IyQTYwAA==\",\"timestamp\":\"1768073251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:57:36+05:30"} [2026-01-11 00:57:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzNUZFRDQ2NDNFQ0IyQTYwAA== [2026-01-11 00:58:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:28:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyRTgzOTdBRDM2NzgwOEI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyRTgzOTdBRDM2NzgwOEI3AA==", "timestamp": "1768073287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:58:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:58:09] [INFO] Sending instructions to 917202000200 [2026-01-11 00:58:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:58:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:58:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa1267166b944fc8bcffc6e98aabaf93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:58:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:58:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyRTgzOTdBRDM2NzgwOEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyRTgzOTdBRDM2NzgwOEI3AA==\",\"timestamp\":\"1768073287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:58:09+05:30"} [2026-01-11 00:58:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyRTgzOTdBRDM2NzgwOEI3AA== [2026-01-11 00:58:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:58:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyRTgzOTdBRDM2NzgwOEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyRTgzOTdBRDM2NzgwOEI3AA==\",\"timestamp\":\"1768073287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:58:09+05:30"} [2026-01-11 00:58:10] [DEBUG] Ignoring event: delivered [2026-01-11 00:58:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:28:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QzEzNjBCRURCOUNCM0Y5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QzEzNjBCRURCOUNCM0Y5AA==", "timestamp": "1768073292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:58:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:58:14] [INFO] Sending instructions to 917202000200 [2026-01-11 00:58:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:58:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:58:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7a4fb85ad0246f6a3a7f41f8ae1ead9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:58:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:28:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQTVCRjBCNUY0QzU4NkNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQTVCRjBCNUY0QzU4NkNCAA==", "timestamp": "1768073298", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:58:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:58:20] [INFO] Sending instructions to 917202000200 [2026-01-11 00:58:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:58:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:58:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "395096de85f343d7b31eca947cd47f3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:58:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:58:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QzEzNjBCRURCOUNCM0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QzEzNjBCRURCOUNCM0Y5AA==\",\"timestamp\":\"1768073292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:58:21+05:30"} [2026-01-11 00:58:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QzEzNjBCRURCOUNCM0Y5AA== [2026-01-11 00:58:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:58:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QzEzNjBCRURCOUNCM0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QzEzNjBCRURCOUNCM0Y5AA==\",\"timestamp\":\"1768073292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:58:21+05:30"} [2026-01-11 00:58:23] [DEBUG] Ignoring event: delivered [2026-01-11 00:58:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQTVCRjBCNUY0QzU4NkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQTVCRjBCNUY0QzU4NkNCAA==\",\"timestamp\":\"1768073298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:58:22+05:30"} [2026-01-11 00:58:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQTVCRjBCNUY0QzU4NkNCAA== [2026-01-11 00:58:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQTVCRjBCNUY0QzU4NkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQTVCRjBCNUY0QzU4NkNCAA==\",\"timestamp\":\"1768073298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:58:22+05:30"} [2026-01-11 00:58:23] [DEBUG] Ignoring event: delivered [2026-01-11 00:58:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:28:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkQxQUU4RDVBQTMxOTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkQxQUU4RDVBQTMxOTYxAA==", "timestamp": "1768073303", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:58:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:58:24] [INFO] Sending instructions to 917202000200 [2026-01-11 00:58:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:58:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:58:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79340479e7284befb798025983fbe297", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:58:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:58:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkQxQUU4RDVBQTMxOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkQxQUU4RDVBQTMxOTYxAA==\",\"timestamp\":\"1768073303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:58:29+05:30"} [2026-01-11 00:58:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkQxQUU4RDVBQTMxOTYxAA== [2026-01-11 00:58:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:58:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkQxQUU4RDVBQTMxOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkQxQUU4RDVBQTMxOTYxAA==\",\"timestamp\":\"1768073303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:58:29+05:30"} [2026-01-11 00:58:30] [DEBUG] Ignoring event: delivered [2026-01-11 00:59:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:29:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjNGQkY5MDFCMERCRjdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjNGQkY5MDFCMERCRjdDAA==", "timestamp": "1768073339", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:59:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:59:00] [INFO] Sending instructions to 917202000200 [2026-01-11 00:59:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:59:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:59:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7bafdd4fbac4959a965ee586530c031", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:59:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjNGQkY5MDFCMERCRjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjNGQkY5MDFCMERCRjdDAA==\",\"timestamp\":\"1768073339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:03+05:30"} [2026-01-11 00:59:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjNGQkY5MDFCMERCRjdDAA== [2026-01-11 00:59:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjNGQkY5MDFCMERCRjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjNGQkY5MDFCMERCRjdDAA==\",\"timestamp\":\"1768073339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:03+05:30"} [2026-01-11 00:59:04] [DEBUG] Ignoring event: delivered [2026-01-11 00:59:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:29:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwNTY0QjIwOUUzRDIwNzc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwNTY0QjIwOUUzRDIwNzc5AA==", "timestamp": "1768073344", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:59:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:59:06] [INFO] Sending instructions to 917202000200 [2026-01-11 00:59:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:59:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:59:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f310ea7cbc894aec81508a41d6055d2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:59:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwNTY0QjIwOUUzRDIwNzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwNTY0QjIwOUUzRDIwNzc5AA==\",\"timestamp\":\"1768073344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:09+05:30"} [2026-01-11 00:59:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwNTY0QjIwOUUzRDIwNzc5AA== [2026-01-11 00:59:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwNTY0QjIwOUUzRDIwNzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwNTY0QjIwOUUzRDIwNzc5AA==\",\"timestamp\":\"1768073344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:09+05:30"} [2026-01-11 00:59:10] [DEBUG] Ignoring event: delivered [2026-01-11 00:59:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:29:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCRjU2MUY5QTMwQjYxQTcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCRjU2MUY5QTMwQjYxQTcyAA==", "timestamp": "1768073349", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:59:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:59:11] [INFO] Sending instructions to 917202000200 [2026-01-11 00:59:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:59:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:59:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b1b58f09bef489288074a670e9a15f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM1MDQ5NTczNDdFMDk5QjE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM1MDQ5NTczNDdFMDk5QjE1AA==", "timestamp": "1768073355", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:59:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:59:16] [INFO] Sending instructions to 917202000200 [2026-01-11 00:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:59:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef7d85744e6b48c18c2c7d45a1545cf2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:59:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:29:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNTEyNUQ1RjYzNTQ4Q0RBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNTEyNUQ1RjYzNTQ4Q0RBAA==", "timestamp": "1768073360", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:59:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 00:59:22] [INFO] Sending instructions to 917202000200 [2026-01-11 00:59:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:59:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:59:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47867a01fe3c43549edb617b1937b10d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 00:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM1MDQ5NTczNDdFMDk5QjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM1MDQ5NTczNDdFMDk5QjE1AA==\",\"timestamp\":\"1768073355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:21+05:30"} [2026-01-11 00:59:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM1MDQ5NTczNDdFMDk5QjE1AA== [2026-01-11 00:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM1MDQ5NTczNDdFMDk5QjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM1MDQ5NTczNDdFMDk5QjE1AA==\",\"timestamp\":\"1768073355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:21+05:30"} [2026-01-11 00:59:23] [DEBUG] Ignoring event: delivered [2026-01-11 00:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCRjU2MUY5QTMwQjYxQTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCRjU2MUY5QTMwQjYxQTcyAA==\",\"timestamp\":\"1768073349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:21+05:30"} [2026-01-11 00:59:23] [DEBUG] Ignoring event: delivered [2026-01-11 00:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCRjU2MUY5QTMwQjYxQTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCRjU2MUY5QTMwQjYxQTcyAA==\",\"timestamp\":\"1768073349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:21+05:30"} [2026-01-11 00:59:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCRjU2MUY5QTMwQjYxQTcyAA== [2026-01-11 00:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNTEyNUQ1RjYzNTQ4Q0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNTEyNUQ1RjYzNTQ4Q0RBAA==\",\"timestamp\":\"1768073360\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:22+05:30"} [2026-01-11 00:59:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNTEyNUQ1RjYzNTQ4Q0RBAA== [2026-01-11 00:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNTEyNUQ1RjYzNTQ4Q0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNTEyNUQ1RjYzNTQ4Q0RBAA==\",\"timestamp\":\"1768073360\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T00:59:22+05:30"} [2026-01-11 00:59:23] [DEBUG] Ignoring event: delivered [2026-01-11 00:59:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:29:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBN0IwODU3Mjg3MEI1NDg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBN0IwODU3Mjg3MEI1NDg0AA==", "timestamp": "1768073396", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 00:59:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 00:59:58] [INFO] Sending instructions to 917202000200 [2026-01-11 00:59:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 00:59:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 00:59:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "305f706b3141462fb35711c7804ea422", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:00:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:30:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGMTkwMzc2RUQyMEEwQUI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGMTkwMzc2RUQyMEEwQUI1AA==", "timestamp": "1768073402", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:00:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:00:03] [INFO] Sending instructions to 917202000200 [2026-01-11 01:00:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:00:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:00:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7360585c58714acf80f05561b3810c3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:00:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBN0IwODU3Mjg3MEI1NDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBN0IwODU3Mjg3MEI1NDg0AA==\",\"timestamp\":\"1768073396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:03+05:30"} [2026-01-11 01:00:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBN0IwODU3Mjg3MEI1NDg0AA== [2026-01-11 01:00:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T00:59:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBN0IwODU3Mjg3MEI1NDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBN0IwODU3Mjg3MEI1NDg0AA==\",\"timestamp\":\"1768073396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:03+05:30"} [2026-01-11 01:00:04] [DEBUG] Ignoring event: delivered [2026-01-11 01:00:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGMTkwMzc2RUQyMEEwQUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGMTkwMzc2RUQyMEEwQUI1AA==\",\"timestamp\":\"1768073402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:04+05:30"} [2026-01-11 01:00:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGMTkwMzc2RUQyMEEwQUI1AA== [2026-01-11 01:00:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGMTkwMzc2RUQyMEEwQUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGMTkwMzc2RUQyMEEwQUI1AA==\",\"timestamp\":\"1768073402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:04+05:30"} [2026-01-11 01:00:05] [DEBUG] Ignoring event: delivered [2026-01-11 01:00:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:30:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxMzg0MkE5Rjc5NDc3MEREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxMzg0MkE5Rjc5NDc3MEREAA==", "timestamp": "1768073407", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:00:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:00:08] [INFO] Sending instructions to 917202000200 [2026-01-11 01:00:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:00:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:00:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3ccf0285db2427096fc7d2af5cee02a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxMzg0MkE5Rjc5NDc3MEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxMzg0MkE5Rjc5NDc3MEREAA==\",\"timestamp\":\"1768073407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:09+05:30"} [2026-01-11 01:00:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxMzg0MkE5Rjc5NDc3MEREAA== [2026-01-11 01:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxMzg0MkE5Rjc5NDc3MEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxMzg0MkE5Rjc5NDc3MEREAA==\",\"timestamp\":\"1768073407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:09+05:30"} [2026-01-11 01:00:10] [DEBUG] Ignoring event: delivered [2026-01-11 01:00:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:30:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTQ5QTlBM0I0QTg1MTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTQ5QTlBM0I0QTg1MTAzAA==", "timestamp": "1768073443", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:00:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:00:45] [INFO] Sending instructions to 917202000200 [2026-01-11 01:00:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:00:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:00:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac88c32d0dda49a18c634a8cc93652fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:00:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:30:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NjcwNTNBQzNGREQxMEQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NjcwNTNBQzNGREQxMEQ5AA==", "timestamp": "1768073449", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:00:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:00:50] [INFO] Sending instructions to 917202000200 [2026-01-11 01:00:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:00:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:00:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9b3a48938204cb9bb6f106565213dd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:00:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTQ5QTlBM0I0QTg1MTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTQ5QTlBM0I0QTg1MTAzAA==\",\"timestamp\":\"1768073443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:50+05:30"} [2026-01-11 01:00:51] [DEBUG] Ignoring event: delivered [2026-01-11 01:00:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTQ5QTlBM0I0QTg1MTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTQ5QTlBM0I0QTg1MTAzAA==\",\"timestamp\":\"1768073443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:50+05:30"} [2026-01-11 01:00:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTQ5QTlBM0I0QTg1MTAzAA== [2026-01-11 01:00:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NjcwNTNBQzNGREQxMEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NjcwNTNBQzNGREQxMEQ5AA==\",\"timestamp\":\"1768073449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:51+05:30"} [2026-01-11 01:00:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NjcwNTNBQzNGREQxMEQ5AA== [2026-01-11 01:00:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NjcwNTNBQzNGREQxMEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NjcwNTNBQzNGREQxMEQ5AA==\",\"timestamp\":\"1768073449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:51+05:30"} [2026-01-11 01:00:51] [DEBUG] Ignoring event: delivered [2026-01-11 01:00:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:30:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBMDBEMzI2RjcwMTI1MkM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBMDBEMzI2RjcwMTI1MkM4AA==", "timestamp": "1768073454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:00:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:00:56] [INFO] Sending instructions to 917202000200 [2026-01-11 01:00:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:00:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:00:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c002033143b4a44b31b4dfbb5ea5348", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBMDBEMzI2RjcwMTI1MkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBMDBEMzI2RjcwMTI1MkM4AA==\",\"timestamp\":\"1768073454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:59+05:30"} [2026-01-11 01:01:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBMDBEMzI2RjcwMTI1MkM4AA== [2026-01-11 01:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:00:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBMDBEMzI2RjcwMTI1MkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBMDBEMzI2RjcwMTI1MkM4AA==\",\"timestamp\":\"1768073454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:00:59+05:30"} [2026-01-11 01:01:00] [DEBUG] Ignoring event: delivered [2026-01-11 01:01:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:31:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE0NDZCMUNEODNCQ0UwQjdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE0NDZCMUNEODNCQ0UwQjdCAA==", "timestamp": "1768073460", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:01:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:01:02] [INFO] Sending instructions to 917202000200 [2026-01-11 01:01:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:01:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:01:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58083721ff55483aa7a63dc95a6a86e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:01:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE0NDZCMUNEODNCQ0UwQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE0NDZCMUNEODNCQ0UwQjdCAA==\",\"timestamp\":\"1768073460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:06+05:30"} [2026-01-11 01:01:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE0NDZCMUNEODNCQ0UwQjdCAA== [2026-01-11 01:01:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE0NDZCMUNEODNCQ0UwQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE0NDZCMUNEODNCQ0UwQjdCAA==\",\"timestamp\":\"1768073460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:06+05:30"} [2026-01-11 01:01:07] [DEBUG] Ignoring event: delivered [2026-01-11 01:01:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:31:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4NEYwMjBFOURBN0FENjY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4NEYwMjBFOURBN0FENjY3AA==", "timestamp": "1768073496", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:01:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:01:38] [INFO] Sending instructions to 917202000200 [2026-01-11 01:01:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:01:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:01:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0e64946743a4e50a37046b4298c6cfc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:01:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:31:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBOTY0QUExNTFEMTA3RjI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBOTY0QUExNTFEMTA3RjI1AA==", "timestamp": "1768073501", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:01:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:01:43] [INFO] Sending instructions to 917202000200 [2026-01-11 01:01:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:01:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:01:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65deacc31a40485591f24b92813061bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:01:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4NEYwMjBFOURBN0FENjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4NEYwMjBFOURBN0FENjY3AA==\",\"timestamp\":\"1768073496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:43+05:30"} [2026-01-11 01:01:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4NEYwMjBFOURBN0FENjY3AA== [2026-01-11 01:01:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4NEYwMjBFOURBN0FENjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4NEYwMjBFOURBN0FENjY3AA==\",\"timestamp\":\"1768073496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:43+05:30"} [2026-01-11 01:01:44] [DEBUG] Ignoring event: delivered [2026-01-11 01:01:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBOTY0QUExNTFEMTA3RjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBOTY0QUExNTFEMTA3RjI1AA==\",\"timestamp\":\"1768073501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:44+05:30"} [2026-01-11 01:01:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBOTY0QUExNTFEMTA3RjI1AA== [2026-01-11 01:01:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBOTY0QUExNTFEMTA3RjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBOTY0QUExNTFEMTA3RjI1AA==\",\"timestamp\":\"1768073501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:44+05:30"} [2026-01-11 01:01:44] [DEBUG] Ignoring event: delivered [2026-01-11 01:01:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:31:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDNEYzOTVDOTA3RTYxQUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDNEYzOTVDOTA3RTYxQUNEAA==", "timestamp": "1768073507", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:01:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:01:48] [INFO] Sending instructions to 917202000200 [2026-01-11 01:01:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:01:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:01:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "055990234281448d8fd07e58e509da04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDNEYzOTVDOTA3RTYxQUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDNEYzOTVDOTA3RTYxQUNEAA==\",\"timestamp\":\"1768073507\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:49+05:30"} [2026-01-11 01:01:50] [DEBUG] Ignoring event: delivered [2026-01-11 01:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDNEYzOTVDOTA3RTYxQUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDNEYzOTVDOTA3RTYxQUNEAA==\",\"timestamp\":\"1768073507\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:49+05:30"} [2026-01-11 01:01:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDNEYzOTVDOTA3RTYxQUNEAA== [2026-01-11 01:01:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:31:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDc3QzRDRTBCRkY3RTZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDc3QzRDRTBCRkY3RTZGAA==", "timestamp": "1768073512", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:01:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:01:53] [INFO] Sending instructions to 917202000200 [2026-01-11 01:01:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:01:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:01:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b254fc7001274d09ab1fe12514640e7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:01:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDc3QzRDRTBCRkY3RTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDc3QzRDRTBCRkY3RTZGAA==\",\"timestamp\":\"1768073512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:58+05:30"} [2026-01-11 01:01:58] [DEBUG] Ignoring event: delivered [2026-01-11 01:01:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDc3QzRDRTBCRkY3RTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDc3QzRDRTBCRkY3RTZGAA==\",\"timestamp\":\"1768073512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:01:58+05:30"} [2026-01-11 01:01:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDc3QzRDRTBCRkY3RTZGAA== [2026-01-11 01:01:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:31:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyRDVCMjZCOUNGRDNFRkJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyRDVCMjZCOUNGRDNFRkJBAA==", "timestamp": "1768073517", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:01:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:01:59] [INFO] Sending instructions to 917202000200 [2026-01-11 01:01:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:01:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:01:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d914927a5cda4541916f6e6dfe1fa3d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:02:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:32:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDMjQ3QTIwM0NCODkwOTg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDMjQ3QTIwM0NCODkwOTg0AA==", "timestamp": "1768073522", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:02:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:02:04] [INFO] Sending instructions to 917202000200 [2026-01-11 01:02:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:02:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:02:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "231ec3a76e844d46a7b24822f877648c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:02:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyRDVCMjZCOUNGRDNFRkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyRDVCMjZCOUNGRDNFRkJBAA==\",\"timestamp\":\"1768073517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:02:04+05:30"} [2026-01-11 01:02:05] [DEBUG] Ignoring event: delivered [2026-01-11 01:02:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:01:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyRDVCMjZCOUNGRDNFRkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyRDVCMjZCOUNGRDNFRkJBAA==\",\"timestamp\":\"1768073517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:02:04+05:30"} [2026-01-11 01:02:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyRDVCMjZCOUNGRDNFRkJBAA== [2026-01-11 01:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDMjQ3QTIwM0NCODkwOTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDMjQ3QTIwM0NCODkwOTg0AA==\",\"timestamp\":\"1768073522\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:02:04+05:30"} [2026-01-11 01:02:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDMjQ3QTIwM0NCODkwOTg0AA== [2026-01-11 01:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDMjQ3QTIwM0NCODkwOTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDMjQ3QTIwM0NCODkwOTg0AA==\",\"timestamp\":\"1768073522\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:02:04+05:30"} [2026-01-11 01:02:06] [DEBUG] Ignoring event: delivered [2026-01-11 01:02:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:32:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUIxQ0M4REE4OTE0NkQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUIxQ0M4REE4OTE0NkQ1AA==", "timestamp": "1768073558", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:02:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:02:40] [INFO] Sending instructions to 917202000200 [2026-01-11 01:02:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:02:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:02:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "915c164469444288b64de97ff09784d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:02:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:02:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUIxQ0M4REE4OTE0NkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUIxQ0M4REE4OTE0NkQ1AA==\",\"timestamp\":\"1768073558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:02:45+05:30"} [2026-01-11 01:02:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUIxQ0M4REE4OTE0NkQ1AA== [2026-01-11 01:02:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:02:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUIxQ0M4REE4OTE0NkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUIxQ0M4REE4OTE0NkQ1AA==\",\"timestamp\":\"1768073558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:02:45+05:30"} [2026-01-11 01:02:46] [DEBUG] Ignoring event: delivered [2026-01-11 01:02:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:32:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyQzgzOUYxNUIzNTJGMzNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyQzgzOUYxNUIzNTJGMzNDAA==", "timestamp": "1768073564", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:02:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:02:46] [INFO] Sending instructions to 917202000200 [2026-01-11 01:02:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:02:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:02:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9aa78cf02136415b91f5a2b70bcd355f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:02:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:02:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyQzgzOUYxNUIzNTJGMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyQzgzOUYxNUIzNTJGMzNDAA==\",\"timestamp\":\"1768073564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:02:53+05:30"} [2026-01-11 01:02:54] [DEBUG] Ignoring event: delivered [2026-01-11 01:02:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:02:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyQzgzOUYxNUIzNTJGMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyQzgzOUYxNUIzNTJGMzNDAA==\",\"timestamp\":\"1768073564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:02:53+05:30"} [2026-01-11 01:02:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyQzgzOUYxNUIzNTJGMzNDAA== [2026-01-11 01:03:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:33:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5OEIxRjY1N0U3MDNBNURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5OEIxRjY1N0U3MDNBNURBAA==", "timestamp": "1768073600", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:03:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:03:22] [INFO] Sending instructions to 917202000200 [2026-01-11 01:03:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:03:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:03:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8430b87339084f52aa586b3d611d5610", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:03:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:33:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGRDREQ0YzMUM0QzE2MzJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGRDREQ0YzMUM0QzE2MzJFAA==", "timestamp": "1768073606", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:03:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:03:27] [INFO] Sending instructions to 917202000200 [2026-01-11 01:03:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:03:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:03:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:03:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5OEIxRjY1N0U3MDNBNURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5OEIxRjY1N0U3MDNBNURBAA==\",\"timestamp\":\"1768073600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:03:26+05:30"} [2026-01-11 01:03:27] [DEBUG] Ignoring event: delivered [2026-01-11 01:03:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:03:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5OEIxRjY1N0U3MDNBNURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5OEIxRjY1N0U3MDNBNURBAA==\",\"timestamp\":\"1768073600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:03:26+05:30"} [2026-01-11 01:03:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5OEIxRjY1N0U3MDNBNURBAA== [2026-01-11 01:03:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86ab1f714bc24ad2a0522e3e43baa521", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:03:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:33:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDMjdDODNEQUI1RDQ4MkQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDMjdDODNEQUI1RDQ4MkQ3AA==", "timestamp": "1768073611", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:03:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:03:33] [INFO] Sending instructions to 917202000200 [2026-01-11 01:03:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:03:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:03:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54b64810767f45cda414fb65a0e9f1ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:03:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGRDREQ0YzMUM0QzE2MzJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGRDREQ0YzMUM0QzE2MzJFAA==\",\"timestamp\":\"1768073606\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:03:32+05:30"} [2026-01-11 01:03:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGRDREQ0YzMUM0QzE2MzJFAA== [2026-01-11 01:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:03:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGRDREQ0YzMUM0QzE2MzJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGRDREQ0YzMUM0QzE2MzJFAA==\",\"timestamp\":\"1768073606\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:03:32+05:30"} [2026-01-11 01:03:34] [DEBUG] Ignoring event: delivered [2026-01-11 01:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:03:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDMjdDODNEQUI1RDQ4MkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDMjdDODNEQUI1RDQ4MkQ3AA==\",\"timestamp\":\"1768073611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:03:33+05:30"} [2026-01-11 01:03:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDMjdDODNEQUI1RDQ4MkQ3AA== [2026-01-11 01:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:03:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDMjdDODNEQUI1RDQ4MkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDMjdDODNEQUI1RDQ4MkQ3AA==\",\"timestamp\":\"1768073611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:03:33+05:30"} [2026-01-11 01:03:34] [DEBUG] Ignoring event: delivered [2026-01-11 01:03:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:33:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MTAwM0Y3MEE3QTYxMEJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MTAwM0Y3MEE3QTYxMEJBAA==", "timestamp": "1768073616", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:03:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:03:38] [INFO] Sending instructions to 917202000200 [2026-01-11 01:03:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:03:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:03:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba78b485360b415cb342552b7756a245", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:03:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:03:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MTAwM0Y3MEE3QTYxMEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MTAwM0Y3MEE3QTYxMEJBAA==\",\"timestamp\":\"1768073616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:03:45+05:30"} [2026-01-11 01:03:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MTAwM0Y3MEE3QTYxMEJBAA== [2026-01-11 01:03:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:03:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MTAwM0Y3MEE3QTYxMEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MTAwM0Y3MEE3QTYxMEJBAA==\",\"timestamp\":\"1768073616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:03:45+05:30"} [2026-01-11 01:03:46] [DEBUG] Ignoring event: delivered [2026-01-11 01:04:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:34:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyRThGM0U2MzI5OERBQThFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyRThGM0U2MzI5OERBQThFAA==", "timestamp": "1768073652", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:04:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:04:14] [INFO] Sending instructions to 917202000200 [2026-01-11 01:04:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:04:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:04:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a88a3fff6d8e4193b62d3ca1b6a86104", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:04:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:04:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyRThGM0U2MzI5OERBQThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyRThGM0U2MzI5OERBQThFAA==\",\"timestamp\":\"1768073652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:04:15+05:30"} [2026-01-11 01:04:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyRThGM0U2MzI5OERBQThFAA== [2026-01-11 01:04:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:04:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyRThGM0U2MzI5OERBQThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyRThGM0U2MzI5OERBQThFAA==\",\"timestamp\":\"1768073652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:04:15+05:30"} [2026-01-11 01:04:16] [DEBUG] Ignoring event: delivered [2026-01-11 01:04:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:34:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZEMkMxNDlGRkI1RjBDNUQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZEMkMxNDlGRkI1RjBDNUQ5AA==", "timestamp": "1768073658", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:04:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:04:20] [INFO] Sending instructions to 917202000200 [2026-01-11 01:04:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:04:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:04:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "906729f85b3a455bac09054e21fc9518", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:04:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:04:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZEMkMxNDlGRkI1RjBDNUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZEMkMxNDlGRkI1RjBDNUQ5AA==\",\"timestamp\":\"1768073658\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:04:23+05:30"} [2026-01-11 01:04:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZEMkMxNDlGRkI1RjBDNUQ5AA== [2026-01-11 01:04:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:04:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZEMkMxNDlGRkI1RjBDNUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZEMkMxNDlGRkI1RjBDNUQ5AA==\",\"timestamp\":\"1768073658\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:04:23+05:30"} [2026-01-11 01:04:24] [DEBUG] Ignoring event: delivered [2026-01-11 01:04:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:34:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3NEQ3RUMyMDBBM0Q5NTQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3NEQ3RUMyMDBBM0Q5NTQ4AA==", "timestamp": "1768073664", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:04:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:04:26] [INFO] Sending instructions to 917202000200 [2026-01-11 01:04:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:04:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:04:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3dfac5a52a894e2a95b6dca04fd86fed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:04:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:04:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3NEQ3RUMyMDBBM0Q5NTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3NEQ3RUMyMDBBM0Q5NTQ4AA==\",\"timestamp\":\"1768073664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:04:30+05:30"} [2026-01-11 01:04:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3NEQ3RUMyMDBBM0Q5NTQ4AA== [2026-01-11 01:04:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:04:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3NEQ3RUMyMDBBM0Q5NTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3NEQ3RUMyMDBBM0Q5NTQ4AA==\",\"timestamp\":\"1768073664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:04:30+05:30"} [2026-01-11 01:04:31] [DEBUG] Ignoring event: delivered [2026-01-11 01:04:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:34:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBNTREQzFFMUEyOEJDOEMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBNTREQzFFMUEyOEJDOEMyAA==", "timestamp": "1768073669", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:04:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:04:31] [INFO] Sending instructions to 917202000200 [2026-01-11 01:04:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:04:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:04:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2fbb46f9c5b4e3a9270ea385ccc93c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:04:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:04:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBNTREQzFFMUEyOEJDOEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBNTREQzFFMUEyOEJDOEMyAA==\",\"timestamp\":\"1768073669\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:04:36+05:30"} [2026-01-11 01:04:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBNTREQzFFMUEyOEJDOEMyAA== [2026-01-11 01:04:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:04:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBNTREQzFFMUEyOEJDOEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBNTREQzFFMUEyOEJDOEMyAA==\",\"timestamp\":\"1768073669\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:04:36+05:30"} [2026-01-11 01:04:37] [DEBUG] Ignoring event: delivered [2026-01-11 01:05:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:35:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5QTQ3QjEwOUFEMEMxRDM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5QTQ3QjEwOUFEMEMxRDM5AA==", "timestamp": "1768073705", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:05:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:05:07] [INFO] Sending instructions to 917202000200 [2026-01-11 01:05:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:05:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:05:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "037c7de0b61d47ea89150839ad6152a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5QTQ3QjEwOUFEMEMxRDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5QTQ3QjEwOUFEMEMxRDM5AA==\",\"timestamp\":\"1768073705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:09+05:30"} [2026-01-11 01:05:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5QTQ3QjEwOUFEMEMxRDM5AA== [2026-01-11 01:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5QTQ3QjEwOUFEMEMxRDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5QTQ3QjEwOUFEMEMxRDM5AA==\",\"timestamp\":\"1768073705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:09+05:30"} [2026-01-11 01:05:11] [DEBUG] Ignoring event: delivered [2026-01-11 01:05:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:35:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGOUU3RTJFQjJFMTVFMUZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGOUU3RTJFQjJFMTVFMUZDAA==", "timestamp": "1768073711", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:05:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:05:12] [INFO] Sending instructions to 917202000200 [2026-01-11 01:05:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:05:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:05:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f092897ec18b457c8aa3d31b3c5f83e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:05:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:35:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RTY3ODVGNjU2MjEyOUJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RTY3ODVGNjU2MjEyOUJFAA==", "timestamp": "1768073716", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:05:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:05:18] [INFO] Sending instructions to 917202000200 [2026-01-11 01:05:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:05:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:05:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGOUU3RTJFQjJFMTVFMUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGOUU3RTJFQjJFMTVFMUZDAA==\",\"timestamp\":\"1768073711\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:17+05:30"} [2026-01-11 01:05:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGOUU3RTJFQjJFMTVFMUZDAA== [2026-01-11 01:05:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGOUU3RTJFQjJFMTVFMUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGOUU3RTJFQjJFMTVFMUZDAA==\",\"timestamp\":\"1768073711\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:17+05:30"} [2026-01-11 01:05:18] [DEBUG] Ignoring event: delivered [2026-01-11 01:05:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7832f0accee24ce7ad30cf07d1ded752", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:05:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RTY3ODVGNjU2MjEyOUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RTY3ODVGNjU2MjEyOUJFAA==\",\"timestamp\":\"1768073716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:20+05:30"} [2026-01-11 01:05:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RTY3ODVGNjU2MjEyOUJFAA== [2026-01-11 01:05:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RTY3ODVGNjU2MjEyOUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RTY3ODVGNjU2MjEyOUJFAA==\",\"timestamp\":\"1768073716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:20+05:30"} [2026-01-11 01:05:20] [DEBUG] Ignoring event: delivered [2026-01-11 01:05:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:35:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MENERjBGMDNFMzQ3Q0MwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MENERjBGMDNFMzQ3Q0MwAA==", "timestamp": "1768073721", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:05:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:05:23] [INFO] Sending instructions to 917202000200 [2026-01-11 01:05:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:05:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:05:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efc099c087474b1d99641e7abcc688cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:05:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MENERjBGMDNFMzQ3Q0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MENERjBGMDNFMzQ3Q0MwAA==\",\"timestamp\":\"1768073721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:24+05:30"} [2026-01-11 01:05:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MENERjBGMDNFMzQ3Q0MwAA== [2026-01-11 01:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MENERjBGMDNFMzQ3Q0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MENERjBGMDNFMzQ3Q0MwAA==\",\"timestamp\":\"1768073721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:24+05:30"} [2026-01-11 01:05:26] [DEBUG] Ignoring event: delivered [2026-01-11 01:05:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:35:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBODBGODYwRTIwRjRGRkRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBODBGODYwRTIwRjRGRkRFAA==", "timestamp": "1768073727", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:05:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:05:29] [INFO] Sending instructions to 917202000200 [2026-01-11 01:05:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:05:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:05:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c55e84ccb3624b819038509484c3e01b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:05:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:35:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1NzM3NjYzNEIwQzAyRjU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1NzM3NjYzNEIwQzAyRjU2AA==", "timestamp": "1768073733", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:05:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:05:34] [INFO] Sending instructions to 917202000200 [2026-01-11 01:05:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:05:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:05:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71ac451a66f14bee8fde06441ec8e0a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:05:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBODBGODYwRTIwRjRGRkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBODBGODYwRTIwRjRGRkRFAA==\",\"timestamp\":\"1768073727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:34+05:30"} [2026-01-11 01:05:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBODBGODYwRTIwRjRGRkRFAA== [2026-01-11 01:05:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBODBGODYwRTIwRjRGRkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBODBGODYwRTIwRjRGRkRFAA==\",\"timestamp\":\"1768073727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:34+05:30"} [2026-01-11 01:05:36] [DEBUG] Ignoring event: delivered [2026-01-11 01:05:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1NzM3NjYzNEIwQzAyRjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1NzM3NjYzNEIwQzAyRjU2AA==\",\"timestamp\":\"1768073733\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:35+05:30"} [2026-01-11 01:05:36] [DEBUG] Ignoring event: delivered [2026-01-11 01:05:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1NzM3NjYzNEIwQzAyRjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1NzM3NjYzNEIwQzAyRjU2AA==\",\"timestamp\":\"1768073733\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:35+05:30"} [2026-01-11 01:05:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1NzM3NjYzNEIwQzAyRjU2AA== [2026-01-11 01:05:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:35:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NTdEMDFFNTNBOTZDRjIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NTdEMDFFNTNBOTZDRjIwAA==", "timestamp": "1768073738", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:05:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:05:40] [INFO] Sending instructions to 917202000200 [2026-01-11 01:05:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:05:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:05:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f66198dff5e64c238457e24aa71fd48f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:05:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NTdEMDFFNTNBOTZDRjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NTdEMDFFNTNBOTZDRjIwAA==\",\"timestamp\":\"1768073738\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:41+05:30"} [2026-01-11 01:05:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NTdEMDFFNTNBOTZDRjIwAA== [2026-01-11 01:05:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:05:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NTdEMDFFNTNBOTZDRjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NTdEMDFFNTNBOTZDRjIwAA==\",\"timestamp\":\"1768073738\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:05:41+05:30"} [2026-01-11 01:05:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:06:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:36:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzQzRCMUEyQ0Y2REU5QzlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzQzRCMUEyQ0Y2REU5QzlCAA==", "timestamp": "1768073774", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:06:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:06:16] [INFO] Sending instructions to 917202000200 [2026-01-11 01:06:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:06:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:06:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb269ccb13b643388f4e73b5a1ded491", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:06:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzQzRCMUEyQ0Y2REU5QzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzQzRCMUEyQ0Y2REU5QzlCAA==\",\"timestamp\":\"1768073774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:06:20+05:30"} [2026-01-11 01:06:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzQzRCMUEyQ0Y2REU5QzlCAA== [2026-01-11 01:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:06:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzQzRCMUEyQ0Y2REU5QzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzQzRCMUEyQ0Y2REU5QzlCAA==\",\"timestamp\":\"1768073774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:06:20+05:30"} [2026-01-11 01:06:21] [DEBUG] Ignoring event: delivered [2026-01-11 01:06:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:36:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGRDgwNjhCODY2RDFCMDlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGRDgwNjhCODY2RDFCMDlEAA==", "timestamp": "1768073780", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:06:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:06:21] [INFO] Sending instructions to 917202000200 [2026-01-11 01:06:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:06:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:06:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "940a98f57f334e86bfb7f703dccd2b3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:06:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:06:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGRDgwNjhCODY2RDFCMDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGRDgwNjhCODY2RDFCMDlEAA==\",\"timestamp\":\"1768073780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:06:28+05:30"} [2026-01-11 01:06:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGRDgwNjhCODY2RDFCMDlEAA== [2026-01-11 01:06:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:06:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGRDgwNjhCODY2RDFCMDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGRDgwNjhCODY2RDFCMDlEAA==\",\"timestamp\":\"1768073780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:06:28+05:30"} [2026-01-11 01:06:29] [DEBUG] Ignoring event: delivered [2026-01-11 01:06:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:36:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGRDI3MzIwNTFBOTk3RUQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGRDI3MzIwNTFBOTk3RUQ4AA==", "timestamp": "1768073816", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:06:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:06:58] [INFO] Sending instructions to 917202000200 [2026-01-11 01:06:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:06:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:06:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b56dd48a8ef44b7900ff7bdb67b3188", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:07:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGRDI3MzIwNTFBOTk3RUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGRDI3MzIwNTFBOTk3RUQ4AA==\",\"timestamp\":\"1768073816\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:00+05:30"} [2026-01-11 01:07:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGRDI3MzIwNTFBOTk3RUQ4AA== [2026-01-11 01:07:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGRDI3MzIwNTFBOTk3RUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGRDI3MzIwNTFBOTk3RUQ4AA==\",\"timestamp\":\"1768073816\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:00+05:30"} [2026-01-11 01:07:02] [DEBUG] Ignoring event: delivered [2026-01-11 01:07:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:37:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwRDEwQjQzQjE1QkYwMzI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwRDEwQjQzQjE1QkYwMzI5AA==", "timestamp": "1768073822", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:07:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:07:04] [INFO] Sending instructions to 917202000200 [2026-01-11 01:07:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:07:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:07:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c46d38d8b11841ceb6eb7e4af0335540", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwRDEwQjQzQjE1QkYwMzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwRDEwQjQzQjE1QkYwMzI5AA==\",\"timestamp\":\"1768073822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:07+05:30"} [2026-01-11 01:07:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwRDEwQjQzQjE1QkYwMzI5AA== [2026-01-11 01:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwRDEwQjQzQjE1QkYwMzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwRDEwQjQzQjE1QkYwMzI5AA==\",\"timestamp\":\"1768073822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:07+05:30"} [2026-01-11 01:07:09] [DEBUG] Ignoring event: delivered [2026-01-11 01:07:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:37:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwRURERjkyODk5MDEzOTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwRURERjkyODk5MDEzOTlCAA==", "timestamp": "1768073828", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:07:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:07:10] [INFO] Sending instructions to 917202000200 [2026-01-11 01:07:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:07:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:07:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04eafba89cdf414ca2fbdb82e9746486", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:07:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:37:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NzExNjg0MDk0OUE3REUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NzExNjg0MDk0OUE3REUwAA==", "timestamp": "1768073834", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:07:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:07:15] [INFO] Sending instructions to 917202000200 [2026-01-11 01:07:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:07:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:07:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d07df7bf9486434a869fb036892b339c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwRURERjkyODk5MDEzOTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwRURERjkyODk5MDEzOTlCAA==\",\"timestamp\":\"1768073828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:16+05:30"} [2026-01-11 01:07:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwRURERjkyODk5MDEzOTlCAA== [2026-01-11 01:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwRURERjkyODk5MDEzOTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwRURERjkyODk5MDEzOTlCAA==\",\"timestamp\":\"1768073828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:16+05:30"} [2026-01-11 01:07:17] [DEBUG] Ignoring event: delivered [2026-01-11 01:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NzExNjg0MDk0OUE3REUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NzExNjg0MDk0OUE3REUwAA==\",\"timestamp\":\"1768073834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:16+05:30"} [2026-01-11 01:07:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NzExNjg0MDk0OUE3REUwAA== [2026-01-11 01:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NzExNjg0MDk0OUE3REUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0NzExNjg0MDk0OUE3REUwAA==\",\"timestamp\":\"1768073834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:16+05:30"} [2026-01-11 01:07:17] [DEBUG] Ignoring event: delivered [2026-01-11 01:07:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:37:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMDU0OTAzQzFENThENENBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMDU0OTAzQzFENThENENBAA==", "timestamp": "1768073870", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:07:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:07:52] [INFO] Sending instructions to 917202000200 [2026-01-11 01:07:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:07:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:07:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90fdd0846b524cc79b223170b0852332", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:07:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMDU0OTAzQzFENThENENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMDU0OTAzQzFENThENENBAA==\",\"timestamp\":\"1768073870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:53+05:30"} [2026-01-11 01:07:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMDU0OTAzQzFENThENENBAA== [2026-01-11 01:07:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMDU0OTAzQzFENThENENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMDU0OTAzQzFENThENENBAA==\",\"timestamp\":\"1768073870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:07:53+05:30"} [2026-01-11 01:07:55] [DEBUG] Ignoring event: delivered [2026-01-11 01:07:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:37:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxMzlFQjEzRjEwNzNCOTdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxMzlFQjEzRjEwNzNCOTdDAA==", "timestamp": "1768073876", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:07:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:07:57] [INFO] Sending instructions to 917202000200 [2026-01-11 01:07:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:07:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "815b77fdee6647a295de8819c8d23755", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:08:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxMzlFQjEzRjEwNzNCOTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxMzlFQjEzRjEwNzNCOTdDAA==\",\"timestamp\":\"1768073876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:00+05:30"} [2026-01-11 01:08:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxMzlFQjEzRjEwNzNCOTdDAA== [2026-01-11 01:08:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxMzlFQjEzRjEwNzNCOTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxMzlFQjEzRjEwNzNCOTdDAA==\",\"timestamp\":\"1768073876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:00+05:30"} [2026-01-11 01:08:00] [DEBUG] Ignoring event: delivered [2026-01-11 01:08:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:38:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdCRTA4MERGQTBDNzQwODM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdCRTA4MERGQTBDNzQwODM5AA==", "timestamp": "1768073881", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:08:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:08:03] [INFO] Sending instructions to 917202000200 [2026-01-11 01:08:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:08:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:08:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d1c1a3b60824f319908996042d75fe9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:08:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdCRTA4MERGQTBDNzQwODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdCRTA4MERGQTBDNzQwODM5AA==\",\"timestamp\":\"1768073881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:04+05:30"} [2026-01-11 01:08:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdCRTA4MERGQTBDNzQwODM5AA== [2026-01-11 01:08:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdCRTA4MERGQTBDNzQwODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdCRTA4MERGQTBDNzQwODM5AA==\",\"timestamp\":\"1768073881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:04+05:30"} [2026-01-11 01:08:05] [DEBUG] Ignoring event: delivered [2026-01-11 01:08:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:38:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyRjhFN0YwMUUyRkVFMzI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyRjhFN0YwMUUyRkVFMzI1AA==", "timestamp": "1768073917", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:08:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:08:39] [INFO] Sending instructions to 917202000200 [2026-01-11 01:08:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:08:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:08:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8daa5077bd1b46be8514f0836e4c82fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:08:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:38:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGOTg1QTgxMDgwQTBEQTY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGOTg1QTgxMDgwQTBEQTY0AA==", "timestamp": "1768073922", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:08:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:08:44] [INFO] Sending instructions to 917202000200 [2026-01-11 01:08:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:08:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:08:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f8a5b2478e34019aa56a7c531739b2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyRjhFN0YwMUUyRkVFMzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyRjhFN0YwMUUyRkVFMzI1AA==\",\"timestamp\":\"1768073917\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:45+05:30"} [2026-01-11 01:08:46] [DEBUG] Ignoring event: delivered [2026-01-11 01:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyRjhFN0YwMUUyRkVFMzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyRjhFN0YwMUUyRkVFMzI1AA==\",\"timestamp\":\"1768073917\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:45+05:30"} [2026-01-11 01:08:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyRjhFN0YwMUUyRkVFMzI1AA== [2026-01-11 01:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGOTg1QTgxMDgwQTBEQTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGOTg1QTgxMDgwQTBEQTY0AA==\",\"timestamp\":\"1768073922\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:45+05:30"} [2026-01-11 01:08:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGOTg1QTgxMDgwQTBEQTY0AA== [2026-01-11 01:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGOTg1QTgxMDgwQTBEQTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGOTg1QTgxMDgwQTBEQTY0AA==\",\"timestamp\":\"1768073922\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:45+05:30"} [2026-01-11 01:08:46] [DEBUG] Ignoring event: delivered [2026-01-11 01:08:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:38:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzRDU0MTk3MkFFRUZGOEJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzRDU0MTk3MkFFRUZGOEJCAA==", "timestamp": "1768073928", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:08:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:08:49] [INFO] Sending instructions to 917202000200 [2026-01-11 01:08:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:08:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:08:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7158080ae5d04e5885f01a1ed240f4cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzRDU0MTk3MkFFRUZGOEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzRDU0MTk3MkFFRUZGOEJCAA==\",\"timestamp\":\"1768073928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:51+05:30"} [2026-01-11 01:08:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzRDU0MTk3MkFFRUZGOEJCAA== [2026-01-11 01:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzRDU0MTk3MkFFRUZGOEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzRDU0MTk3MkFFRUZGOEJCAA==\",\"timestamp\":\"1768073928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:08:51+05:30"} [2026-01-11 01:08:52] [DEBUG] Ignoring event: delivered [2026-01-11 01:08:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:38:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2MDgxNzREQkI1RUQxQzM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2MDgxNzREQkI1RUQxQzM0AA==", "timestamp": "1768073933", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:08:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:08:54] [INFO] Sending instructions to 917202000200 [2026-01-11 01:08:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:08:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:08:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d20a97d1f49c4a9d9ccdae6cc4470b6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:09:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2MDgxNzREQkI1RUQxQzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2MDgxNzREQkI1RUQxQzM0AA==\",\"timestamp\":\"1768073933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:01+05:30"} [2026-01-11 01:09:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2MDgxNzREQkI1RUQxQzM0AA== [2026-01-11 01:09:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2MDgxNzREQkI1RUQxQzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2MDgxNzREQkI1RUQxQzM0AA==\",\"timestamp\":\"1768073933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:01+05:30"} [2026-01-11 01:09:02] [DEBUG] Ignoring event: delivered [2026-01-11 01:09:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:39:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCQUVFQkY4MTg4RjQ5RkQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCQUVFQkY4MTg4RjQ5RkQ1AA==", "timestamp": "1768073968", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:09:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:09:30] [INFO] Sending instructions to 917202000200 [2026-01-11 01:09:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:09:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:09:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca2d55bb3c3649d9ab339194f6940176", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:09:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCQUVFQkY4MTg4RjQ5RkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCQUVFQkY4MTg4RjQ5RkQ1AA==\",\"timestamp\":\"1768073968\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:35+05:30"} [2026-01-11 01:09:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCQUVFQkY4MTg4RjQ5RkQ1AA== [2026-01-11 01:09:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCQUVFQkY4MTg4RjQ5RkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCQUVFQkY4MTg4RjQ5RkQ1AA==\",\"timestamp\":\"1768073968\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:35+05:30"} [2026-01-11 01:09:36] [DEBUG] Ignoring event: delivered [2026-01-11 01:09:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:39:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA0QkNCMjQ0MTY0M0YxMzBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA0QkNCMjQ0MTY0M0YxMzBEAA==", "timestamp": "1768073975", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:09:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:09:36] [INFO] Sending instructions to 917202000200 [2026-01-11 01:09:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:09:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:09:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6809e65b60f425da541f8f98bd9354d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:09:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:39:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNzQ3OThEN0YxQzdFNDBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNzQ3OThEN0YxQzdFNDBEAA==", "timestamp": "1768073980", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:09:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:09:41] [INFO] Sending instructions to 917202000200 [2026-01-11 01:09:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:09:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:09:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b9339e8c16e4720ac5d2e8bea05be59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA0QkNCMjQ0MTY0M0YxMzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA0QkNCMjQ0MTY0M0YxMzBEAA==\",\"timestamp\":\"1768073975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:40+05:30"} [2026-01-11 01:09:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA0QkNCMjQ0MTY0M0YxMzBEAA== [2026-01-11 01:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA0QkNCMjQ0MTY0M0YxMzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA0QkNCMjQ0MTY0M0YxMzBEAA==\",\"timestamp\":\"1768073975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:40+05:30"} [2026-01-11 01:09:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:09:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:39:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkMwMUM3M0JBNjdGNkFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkMwMUM3M0JBNjdGNkFDAA==", "timestamp": "1768073985", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:09:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:09:46] [INFO] Sending instructions to 917202000200 [2026-01-11 01:09:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:09:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:09:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc936c3e1aa24201b07693749f2c7c97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNzQ3OThEN0YxQzdFNDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNzQ3OThEN0YxQzdFNDBEAA==\",\"timestamp\":\"1768073980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:50+05:30"} [2026-01-11 01:09:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNzQ3OThEN0YxQzdFNDBEAA== [2026-01-11 01:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNzQ3OThEN0YxQzdFNDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNzQ3OThEN0YxQzdFNDBEAA==\",\"timestamp\":\"1768073980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:50+05:30"} [2026-01-11 01:09:50] [DEBUG] Ignoring event: delivered [2026-01-11 01:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkMwMUM3M0JBNjdGNkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkMwMUM3M0JBNjdGNkFDAA==\",\"timestamp\":\"1768073985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:50+05:30"} [2026-01-11 01:09:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkMwMUM3M0JBNjdGNkFDAA== [2026-01-11 01:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkMwMUM3M0JBNjdGNkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkMwMUM3M0JBNjdGNkFDAA==\",\"timestamp\":\"1768073985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:50+05:30"} [2026-01-11 01:09:50] [DEBUG] Ignoring event: delivered [2026-01-11 01:09:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:39:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxM0IxNEVGQjFBMkVFODQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxM0IxNEVGQjFBMkVFODQ0AA==", "timestamp": "1768073990", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:09:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:09:52] [INFO] Sending instructions to 917202000200 [2026-01-11 01:09:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:09:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:09:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e52f2532844d41f4b2103d77ed602a86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:09:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxM0IxNEVGQjFBMkVFODQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxM0IxNEVGQjFBMkVFODQ0AA==\",\"timestamp\":\"1768073990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:56+05:30"} [2026-01-11 01:09:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxM0IxNEVGQjFBMkVFODQ0AA== [2026-01-11 01:09:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxM0IxNEVGQjFBMkVFODQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxM0IxNEVGQjFBMkVFODQ0AA==\",\"timestamp\":\"1768073990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:09:56+05:30"} [2026-01-11 01:09:57] [DEBUG] Ignoring event: delivered [2026-01-11 01:10:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:40:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RUM0RThDNDk5QzhEOEI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RUM0RThDNDk5QzhEOEI3AA==", "timestamp": "1768074026", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:10:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:10:27] [INFO] Sending instructions to 917202000200 [2026-01-11 01:10:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:10:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:10:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c6c9da3ee234d98b2186b128a7e17ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:10:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:40:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRjVCMEU3QjlCQTBFNDczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRjVCMEU3QjlCQTBFNDczAA==", "timestamp": "1768074031", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:10:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:10:33] [INFO] Sending instructions to 917202000200 [2026-01-11 01:10:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:10:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:10:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2bc838fc90164ef786799c560f759f1e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:10:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:10:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RUM0RThDNDk5QzhEOEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RUM0RThDNDk5QzhEOEI3AA==\",\"timestamp\":\"1768074026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:10:33+05:30"} [2026-01-11 01:10:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RUM0RThDNDk5QzhEOEI3AA== [2026-01-11 01:10:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:10:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RUM0RThDNDk5QzhEOEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RUM0RThDNDk5QzhEOEI3AA==\",\"timestamp\":\"1768074026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:10:33+05:30"} [2026-01-11 01:10:35] [DEBUG] Ignoring event: delivered [2026-01-11 01:10:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:10:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRjVCMEU3QjlCQTBFNDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRjVCMEU3QjlCQTBFNDczAA==\",\"timestamp\":\"1768074031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:10:34+05:30"} [2026-01-11 01:10:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRjVCMEU3QjlCQTBFNDczAA== [2026-01-11 01:10:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:10:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRjVCMEU3QjlCQTBFNDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRjVCMEU3QjlCQTBFNDczAA==\",\"timestamp\":\"1768074031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:10:34+05:30"} [2026-01-11 01:10:35] [DEBUG] Ignoring event: delivered [2026-01-11 01:10:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:40:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJBQjI2MzVFN0QyMTcyN0VEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJBQjI2MzVFN0QyMTcyN0VEAA==", "timestamp": "1768074036", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:10:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:10:38] [INFO] Sending instructions to 917202000200 [2026-01-11 01:10:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:10:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:10:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "254602e163354ecc90ffb57727e50f32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:10:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:10:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJBQjI2MzVFN0QyMTcyN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJBQjI2MzVFN0QyMTcyN0VEAA==\",\"timestamp\":\"1768074036\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:10:40+05:30"} [2026-01-11 01:10:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJBQjI2MzVFN0QyMTcyN0VEAA== [2026-01-11 01:10:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:10:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJBQjI2MzVFN0QyMTcyN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJBQjI2MzVFN0QyMTcyN0VEAA==\",\"timestamp\":\"1768074036\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:10:40+05:30"} [2026-01-11 01:10:41] [DEBUG] Ignoring event: delivered [2026-01-11 01:11:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:41:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2OUI4NkQwQkEyMTRCNkVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2OUI4NkQwQkEyMTRCNkVFAA==", "timestamp": "1768074072", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:11:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:11:14] [INFO] Sending instructions to 917202000200 [2026-01-11 01:11:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:11:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:11:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6165273c74a947559aa13395fc359be5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:11:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:11:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2OUI4NkQwQkEyMTRCNkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2OUI4NkQwQkEyMTRCNkVFAA==\",\"timestamp\":\"1768074072\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:11:17+05:30"} [2026-01-11 01:11:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2OUI4NkQwQkEyMTRCNkVFAA== [2026-01-11 01:11:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:11:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2OUI4NkQwQkEyMTRCNkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2OUI4NkQwQkEyMTRCNkVFAA==\",\"timestamp\":\"1768074072\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:11:17+05:30"} [2026-01-11 01:11:18] [DEBUG] Ignoring event: delivered [2026-01-11 01:11:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:41:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQUEwN0IzQ0MyQjk4MDBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQUEwN0IzQ0MyQjk4MDBDAA==", "timestamp": "1768074079", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:11:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:11:20] [INFO] Sending instructions to 917202000200 [2026-01-11 01:11:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:11:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:11:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edf83f2e0e274ce3a6de5af9e12a3ec1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:11:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:41:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkQzRTdBMTBCQ0YwQUU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkQzRTdBMTBCQ0YwQUU2AA==", "timestamp": "1768074084", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:11:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:11:26] [INFO] Sending instructions to 917202000200 [2026-01-11 01:11:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:11:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:11:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQUEwN0IzQ0MyQjk4MDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQUEwN0IzQ0MyQjk4MDBDAA==\",\"timestamp\":\"1768074079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:11:25+05:30"} [2026-01-11 01:11:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQUEwN0IzQ0MyQjk4MDBDAA== [2026-01-11 01:11:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQUEwN0IzQ0MyQjk4MDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQUEwN0IzQ0MyQjk4MDBDAA==\",\"timestamp\":\"1768074079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:11:25+05:30"} [2026-01-11 01:11:26] [DEBUG] Ignoring event: delivered [2026-01-11 01:11:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67dbc5645fce4ffdb88818523768711d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:11:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:11:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkQzRTdBMTBCQ0YwQUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkQzRTdBMTBCQ0YwQUU2AA==\",\"timestamp\":\"1768074084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:11:29+05:30"} [2026-01-11 01:11:29] [DEBUG] Ignoring event: delivered [2026-01-11 01:11:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:11:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkQzRTdBMTBCQ0YwQUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkQzRTdBMTBCQ0YwQUU2AA==\",\"timestamp\":\"1768074084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:11:29+05:30"} [2026-01-11 01:11:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkQzRTdBMTBCQ0YwQUU2AA== [2026-01-11 01:11:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:41:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGRjgxRTRCMUNGNUNGRUUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGRjgxRTRCMUNGNUNGRUUzAA==", "timestamp": "1768074090", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:11:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:11:32] [INFO] Sending instructions to 917202000200 [2026-01-11 01:11:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:11:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:11:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92d5df9d610b4e01809f752d9fe4674b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:11:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:11:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGRjgxRTRCMUNGNUNGRUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGRjgxRTRCMUNGNUNGRUUzAA==\",\"timestamp\":\"1768074090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:11:36+05:30"} [2026-01-11 01:11:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGRjgxRTRCMUNGNUNGRUUzAA== [2026-01-11 01:11:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:11:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGRjgxRTRCMUNGNUNGRUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGRjgxRTRCMUNGNUNGRUUzAA==\",\"timestamp\":\"1768074090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:11:37+05:30"} [2026-01-11 01:11:37] [DEBUG] Ignoring event: delivered [2026-01-11 01:12:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:42:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdFRDAzN0VGOTc2RUJCRDg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdFRDAzN0VGOTc2RUJCRDg5AA==", "timestamp": "1768074127", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:12:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:12:08] [INFO] Sending instructions to 917202000200 [2026-01-11 01:12:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:12:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:12:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8273b8fb1624325a872349fd5303b6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:12:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:42:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyQkE0QkJFNDQ3QkQ0MjU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyQkE0QkJFNDQ3QkQ0MjU0AA==", "timestamp": "1768074132", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:12:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:12:14] [INFO] Sending instructions to 917202000200 [2026-01-11 01:12:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:12:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:12:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae311f849cdc4fb3b19d1d9223f677d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:12:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdFRDAzN0VGOTc2RUJCRDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdFRDAzN0VGOTc2RUJCRDg5AA==\",\"timestamp\":\"1768074127\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:12:14+05:30"} [2026-01-11 01:12:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdFRDAzN0VGOTc2RUJCRDg5AA== [2026-01-11 01:12:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdFRDAzN0VGOTc2RUJCRDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdFRDAzN0VGOTc2RUJCRDg5AA==\",\"timestamp\":\"1768074127\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:12:14+05:30"} [2026-01-11 01:12:16] [DEBUG] Ignoring event: delivered [2026-01-11 01:12:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:12:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyQkE0QkJFNDQ3QkQ0MjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyQkE0QkJFNDQ3QkQ0MjU0AA==\",\"timestamp\":\"1768074132\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:12:14+05:30"} [2026-01-11 01:12:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyQkE0QkJFNDQ3QkQ0MjU0AA== [2026-01-11 01:12:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:12:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyQkE0QkJFNDQ3QkQ0MjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyQkE0QkJFNDQ3QkQ0MjU0AA==\",\"timestamp\":\"1768074132\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:12:14+05:30"} [2026-01-11 01:12:16] [DEBUG] Ignoring event: delivered [2026-01-11 01:12:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:42:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyNkVFMkFBQThBREQ0Mzk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyNkVFMkFBQThBREQ0Mzk5AA==", "timestamp": "1768074138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:12:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:12:20] [INFO] Sending instructions to 917202000200 [2026-01-11 01:12:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:12:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:12:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e8b5e9bd39f4db193bdf983bf9b55b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:12:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:42:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzNjE2RkM3RkQzM0JBMkJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzNjE2RkM3RkQzM0JBMkJFAA==", "timestamp": "1768074143", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:12:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:12:25] [INFO] Sending instructions to 917202000200 [2026-01-11 01:12:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:12:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:12:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6e7d95583584005bafde642db22cd8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:12:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:12:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyNkVFMkFBQThBREQ0Mzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyNkVFMkFBQThBREQ0Mzk5AA==\",\"timestamp\":\"1768074138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:12:26+05:30"} [2026-01-11 01:12:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyNkVFMkFBQThBREQ0Mzk5AA== [2026-01-11 01:12:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:12:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyNkVFMkFBQThBREQ0Mzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyNkVFMkFBQThBREQ0Mzk5AA==\",\"timestamp\":\"1768074138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:12:26+05:30"} [2026-01-11 01:12:27] [DEBUG] Ignoring event: delivered [2026-01-11 01:12:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:12:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzNjE2RkM3RkQzM0JBMkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzNjE2RkM3RkQzM0JBMkJFAA==\",\"timestamp\":\"1768074143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:12:26+05:30"} [2026-01-11 01:12:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzNjE2RkM3RkQzM0JBMkJFAA== [2026-01-11 01:12:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:12:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzNjE2RkM3RkQzM0JBMkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzNjE2RkM3RkQzM0JBMkJFAA==\",\"timestamp\":\"1768074143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:12:27+05:30"} [2026-01-11 01:12:28] [DEBUG] Ignoring event: delivered [2026-01-11 01:13:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:43:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0M0EwNjM4OUYyMTc5MTFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0M0EwNjM4OUYyMTc5MTFCAA==", "timestamp": "1768074179", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:13:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:13:01] [INFO] Sending instructions to 917202000200 [2026-01-11 01:13:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:13:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:13:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fac7ae49879c4245860320756692ce4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0M0EwNjM4OUYyMTc5MTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0M0EwNjM4OUYyMTc5MTFCAA==\",\"timestamp\":\"1768074179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:02+05:30"} [2026-01-11 01:13:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0M0EwNjM4OUYyMTc5MTFCAA== [2026-01-11 01:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0M0EwNjM4OUYyMTc5MTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0M0EwNjM4OUYyMTc5MTFCAA==\",\"timestamp\":\"1768074179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:02+05:30"} [2026-01-11 01:13:02] [DEBUG] Ignoring event: delivered [2026-01-11 01:13:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:43:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBQTVGM0VBM0JBRTBFOTY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBQTVGM0VBM0JBRTBFOTY5AA==", "timestamp": "1768074185", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:13:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:13:07] [INFO] Sending instructions to 917202000200 [2026-01-11 01:13:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:13:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:13:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c76215f38e5f4694b2d6c9871df87553", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBQTVGM0VBM0JBRTBFOTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBQTVGM0VBM0JBRTBFOTY5AA==\",\"timestamp\":\"1768074185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:10+05:30"} [2026-01-11 01:13:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBQTVGM0VBM0JBRTBFOTY5AA== [2026-01-11 01:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBQTVGM0VBM0JBRTBFOTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBQTVGM0VBM0JBRTBFOTY5AA==\",\"timestamp\":\"1768074185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:10+05:30"} [2026-01-11 01:13:11] [DEBUG] Ignoring event: delivered [2026-01-11 01:13:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:43:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NjIyODgwODkwQjVBNzAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NjIyODgwODkwQjVBNzAyAA==", "timestamp": "1768074191", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:13:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:13:12] [INFO] Sending instructions to 917202000200 [2026-01-11 01:13:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:13:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:13:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f9e6e45f4994c2a8c74e39b125bd8ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:13:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NjIyODgwODkwQjVBNzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NjIyODgwODkwQjVBNzAyAA==\",\"timestamp\":\"1768074191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:20+05:30"} [2026-01-11 01:13:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NjIyODgwODkwQjVBNzAyAA== [2026-01-11 01:13:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NjIyODgwODkwQjVBNzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NjIyODgwODkwQjVBNzAyAA==\",\"timestamp\":\"1768074191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:20+05:30"} [2026-01-11 01:13:21] [DEBUG] Ignoring event: delivered [2026-01-11 01:13:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:43:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERBMzE5ODU4NEYwN0FBRjFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERBMzE5ODU4NEYwN0FBRjFGAA==", "timestamp": "1768074227", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:13:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:13:49] [INFO] Sending instructions to 917202000200 [2026-01-11 01:13:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:13:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:13:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "027e615ba5a84b6284080f8b92bc10a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:13:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERBMzE5ODU4NEYwN0FBRjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERBMzE5ODU4NEYwN0FBRjFGAA==\",\"timestamp\":\"1768074227\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:49+05:30"} [2026-01-11 01:13:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERBMzE5ODU4NEYwN0FBRjFGAA== [2026-01-11 01:13:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERBMzE5ODU4NEYwN0FBRjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERBMzE5ODU4NEYwN0FBRjFGAA==\",\"timestamp\":\"1768074227\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:49+05:30"} [2026-01-11 01:13:51] [DEBUG] Ignoring event: delivered [2026-01-11 01:13:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:43:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0RERDQTg0MkZDRjNEMkE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0RERDQTg0MkZDRjNEMkE3AA==", "timestamp": "1768074232", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:13:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:13:54] [INFO] Sending instructions to 917202000200 [2026-01-11 01:13:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:13:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:13:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc859f5215054e1da16982e2c9f42775", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:13:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0RERDQTg0MkZDRjNEMkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0RERDQTg0MkZDRjNEMkE3AA==\",\"timestamp\":\"1768074232\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:55+05:30"} [2026-01-11 01:13:56] [DEBUG] Ignoring event: delivered [2026-01-11 01:13:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:13:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0RERDQTg0MkZDRjNEMkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0RERDQTg0MkZDRjNEMkE3AA==\",\"timestamp\":\"1768074232\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:13:55+05:30"} [2026-01-11 01:13:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0RERDQTg0MkZDRjNEMkE3AA== [2026-01-11 01:14:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:44:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFMTExMkQ1OTkxRjlCNzYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFMTExMkQ1OTkxRjlCNzYxAA==", "timestamp": "1768074238", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:14:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:14:00] [INFO] Sending instructions to 917202000200 [2026-01-11 01:14:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:14:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:14:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6963e89dbb0c4347a04a7cab7e3acf2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFMTExMkQ1OTkxRjlCNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFMTExMkQ1OTkxRjlCNzYxAA==\",\"timestamp\":\"1768074238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:02+05:30"} [2026-01-11 01:14:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFMTExMkQ1OTkxRjlCNzYxAA== [2026-01-11 01:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFMTExMkQ1OTkxRjlCNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFMTExMkQ1OTkxRjlCNzYxAA==\",\"timestamp\":\"1768074238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:02+05:30"} [2026-01-11 01:14:03] [DEBUG] Ignoring event: delivered [2026-01-11 01:14:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:44:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNTY4NTMwQzJCQzBCMUVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNTY4NTMwQzJCQzBCMUVEAA==", "timestamp": "1768074244", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:14:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:14:06] [INFO] Sending instructions to 917202000200 [2026-01-11 01:14:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:14:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:14:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fb09ae0f49d43dbbbc408e317425a46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:14:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNTY4NTMwQzJCQzBCMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNTY4NTMwQzJCQzBCMUVEAA==\",\"timestamp\":\"1768074244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:08+05:30"} [2026-01-11 01:14:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNTY4NTMwQzJCQzBCMUVEAA== [2026-01-11 01:14:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNTY4NTMwQzJCQzBCMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNTY4NTMwQzJCQzBCMUVEAA==\",\"timestamp\":\"1768074244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:08+05:30"} [2026-01-11 01:14:09] [DEBUG] Ignoring event: delivered [2026-01-11 01:14:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:44:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2OURDNjg5OTRBRjBDNzM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2OURDNjg5OTRBRjBDNzM2AA==", "timestamp": "1768074249", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:14:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:14:11] [INFO] Sending instructions to 917202000200 [2026-01-11 01:14:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:14:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:14:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f9b0552e13e4e1e9412e53636fa9e8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:14:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:44:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdBOEE0Qzg4QjNFOUU1N0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdBOEE0Qzg4QjNFOUU1N0VEAA==", "timestamp": "1768074254", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:14:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:14:16] [INFO] Sending instructions to 917202000200 [2026-01-11 01:14:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:14:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:14:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2OURDNjg5OTRBRjBDNzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2OURDNjg5OTRBRjBDNzM2AA==\",\"timestamp\":\"1768074249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:15+05:30"} [2026-01-11 01:14:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2OURDNjg5OTRBRjBDNzM2AA== [2026-01-11 01:14:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "037f7375bca4496b988ff9d77c96a9ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:14:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2OURDNjg5OTRBRjBDNzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2OURDNjg5OTRBRjBDNzM2AA==\",\"timestamp\":\"1768074249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:15+05:30"} [2026-01-11 01:14:16] [DEBUG] Ignoring event: delivered [2026-01-11 01:14:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdBOEE0Qzg4QjNFOUU1N0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdBOEE0Qzg4QjNFOUU1N0VEAA==\",\"timestamp\":\"1768074254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:17+05:30"} [2026-01-11 01:14:18] [DEBUG] Ignoring event: delivered [2026-01-11 01:14:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdBOEE0Qzg4QjNFOUU1N0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdBOEE0Qzg4QjNFOUU1N0VEAA==\",\"timestamp\":\"1768074254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:17+05:30"} [2026-01-11 01:14:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdBOEE0Qzg4QjNFOUU1N0VEAA== [2026-01-11 01:14:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:44:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4M0VCQ0Q1NzlGQzZCRDUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4M0VCQ0Q1NzlGQzZCRDUwAA==", "timestamp": "1768074260", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:14:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:14:22] [INFO] Sending instructions to 917202000200 [2026-01-11 01:14:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:14:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:14:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "147e82f84ec84c12b4a41e39b049739c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:14:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4M0VCQ0Q1NzlGQzZCRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4M0VCQ0Q1NzlGQzZCRDUwAA==\",\"timestamp\":\"1768074260\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:24+05:30"} [2026-01-11 01:14:26] [DEBUG] Ignoring event: delivered [2026-01-11 01:14:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4M0VCQ0Q1NzlGQzZCRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4M0VCQ0Q1NzlGQzZCRDUwAA==\",\"timestamp\":\"1768074260\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:14:24+05:30"} [2026-01-11 01:14:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4M0VCQ0Q1NzlGQzZCRDUwAA== [2026-01-11 01:14:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:44:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlBQjA0MUM2NjQ2QURDMDM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlBQjA0MUM2NjQ2QURDMDM3AA==", "timestamp": "1768074296", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:14:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:14:57] [INFO] Sending instructions to 917202000200 [2026-01-11 01:14:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:14:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:14:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccb557407b7b45d8aa5246bb9c7a32d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:15:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:45:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3NzIwNzM3MENENzg2RDgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3NzIwNzM3MENENzg2RDgyAA==", "timestamp": "1768074301", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:15:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:15:03] [INFO] Sending instructions to 917202000200 [2026-01-11 01:15:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:15:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:15:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d99763bb7d20484d84ce86eb8de507df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:15:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlBQjA0MUM2NjQ2QURDMDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlBQjA0MUM2NjQ2QURDMDM3AA==\",\"timestamp\":\"1768074296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:04+05:30"} [2026-01-11 01:15:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlBQjA0MUM2NjQ2QURDMDM3AA== [2026-01-11 01:15:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlBQjA0MUM2NjQ2QURDMDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlBQjA0MUM2NjQ2QURDMDM3AA==\",\"timestamp\":\"1768074296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:04+05:30"} [2026-01-11 01:15:05] [DEBUG] Ignoring event: delivered [2026-01-11 01:15:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3NzIwNzM3MENENzg2RDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3NzIwNzM3MENENzg2RDgyAA==\",\"timestamp\":\"1768074301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:04+05:30"} [2026-01-11 01:15:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3NzIwNzM3MENENzg2RDgyAA== [2026-01-11 01:15:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3NzIwNzM3MENENzg2RDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3NzIwNzM3MENENzg2RDgyAA==\",\"timestamp\":\"1768074301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:04+05:30"} [2026-01-11 01:15:06] [DEBUG] Ignoring event: delivered [2026-01-11 01:15:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:45:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QTU0M0MzMTk5MEI4M0NFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QTU0M0MzMTk5MEI4M0NFAA==", "timestamp": "1768074338", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:15:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:15:40] [INFO] Sending instructions to 917202000200 [2026-01-11 01:15:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:15:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:15:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c49648456634dffb0265837c94c52cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:15:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QTU0M0MzMTk5MEI4M0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QTU0M0MzMTk5MEI4M0NFAA==\",\"timestamp\":\"1768074338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:43+05:30"} [2026-01-11 01:15:44] [DEBUG] Ignoring event: delivered [2026-01-11 01:15:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QTU0M0MzMTk5MEI4M0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QTU0M0MzMTk5MEI4M0NFAA==\",\"timestamp\":\"1768074338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:43+05:30"} [2026-01-11 01:15:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QTU0M0MzMTk5MEI4M0NFAA== [2026-01-11 01:15:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:45:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE1NkE5MTM0OThFRTIyNzI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE1NkE5MTM0OThFRTIyNzI5AA==", "timestamp": "1768074343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:15:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:15:45] [INFO] Sending instructions to 917202000200 [2026-01-11 01:15:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:15:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:15:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6dc8469c5fe447b2ac61e4f8028b371a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:15:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE1NkE5MTM0OThFRTIyNzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE1NkE5MTM0OThFRTIyNzI5AA==\",\"timestamp\":\"1768074343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:47+05:30"} [2026-01-11 01:15:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE1NkE5MTM0OThFRTIyNzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE1NkE5MTM0OThFRTIyNzI5AA==\",\"timestamp\":\"1768074343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:47+05:30"} [2026-01-11 01:15:48] [DEBUG] Ignoring event: delivered [2026-01-11 01:15:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE1NkE5MTM0OThFRTIyNzI5AA== [2026-01-11 01:15:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:45:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1NTQ4NTBDQUY2N0YzNTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1NTQ4NTBDQUY2N0YzNTRFAA==", "timestamp": "1768074349", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:15:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:15:50] [INFO] Sending instructions to 917202000200 [2026-01-11 01:15:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:15:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:15:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7b8f0b369554bcbba444d33248d3374", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1NTQ4NTBDQUY2N0YzNTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1NTQ4NTBDQUY2N0YzNTRFAA==\",\"timestamp\":\"1768074349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:53+05:30"} [2026-01-11 01:15:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1NTQ4NTBDQUY2N0YzNTRFAA== [2026-01-11 01:15:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1NTQ4NTBDQUY2N0YzNTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1NTQ4NTBDQUY2N0YzNTRFAA==\",\"timestamp\":\"1768074349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:15:53+05:30"} [2026-01-11 01:15:54] [DEBUG] Ignoring event: delivered [2026-01-11 01:15:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:45:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2NjM2MUFENzUwOUUzMjJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2NjM2MUFENzUwOUUzMjJFAA==", "timestamp": "1768074354", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:15:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:15:56] [INFO] Sending instructions to 917202000200 [2026-01-11 01:15:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:15:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:15:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a86c5ed3d0024e8f950142a3dfb28a55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:16:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2NjM2MUFENzUwOUUzMjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2NjM2MUFENzUwOUUzMjJFAA==\",\"timestamp\":\"1768074354\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:00+05:30"} [2026-01-11 01:16:02] [DEBUG] Ignoring event: delivered [2026-01-11 01:16:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:15:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2NjM2MUFENzUwOUUzMjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2NjM2MUFENzUwOUUzMjJFAA==\",\"timestamp\":\"1768074354\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:00+05:30"} [2026-01-11 01:16:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2NjM2MUFENzUwOUUzMjJFAA== [2026-01-11 01:16:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:46:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q2NDAxOTcwMzUzREU4REU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q2NDAxOTcwMzUzREU4REU1AA==", "timestamp": "1768074390", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:16:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:16:32] [INFO] Sending instructions to 917202000200 [2026-01-11 01:16:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:16:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:16:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebe8d6255b514e079635d2b5f09abe3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:16:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:16:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q2NDAxOTcwMzUzREU4REU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q2NDAxOTcwMzUzREU4REU1AA==\",\"timestamp\":\"1768074390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:32+05:30"} [2026-01-11 01:16:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q2NDAxOTcwMzUzREU4REU1AA== [2026-01-11 01:16:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:16:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q2NDAxOTcwMzUzREU4REU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q2NDAxOTcwMzUzREU4REU1AA==\",\"timestamp\":\"1768074390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:32+05:30"} [2026-01-11 01:16:33] [DEBUG] Ignoring event: delivered [2026-01-11 01:16:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:46:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBM0VBNTBFNjBCQ0UwNDhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBM0VBNTBFNjBCQ0UwNDhBAA==", "timestamp": "1768074396", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:16:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:16:38] [INFO] Sending instructions to 917202000200 [2026-01-11 01:16:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:16:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:16:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9a6722962224253b89e1d6589024269", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:16:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:16:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBM0VBNTBFNjBCQ0UwNDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBM0VBNTBFNjBCQ0UwNDhBAA==\",\"timestamp\":\"1768074396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:43+05:30"} [2026-01-11 01:16:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBM0VBNTBFNjBCQ0UwNDhBAA== [2026-01-11 01:16:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:16:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBM0VBNTBFNjBCQ0UwNDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBM0VBNTBFNjBCQ0UwNDhBAA==\",\"timestamp\":\"1768074396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:43+05:30"} [2026-01-11 01:16:44] [DEBUG] Ignoring event: delivered [2026-01-11 01:16:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:46:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0NEQwNzdBQjY0RjI1RTNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0NEQwNzdBQjY0RjI1RTNGAA==", "timestamp": "1768074402", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:16:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:16:44] [INFO] Sending instructions to 917202000200 [2026-01-11 01:16:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:16:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:16:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f718c474adda4cffbd541554ef8dbbf1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:16:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:16:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0NEQwNzdBQjY0RjI1RTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0NEQwNzdBQjY0RjI1RTNGAA==\",\"timestamp\":\"1768074402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:48+05:30"} [2026-01-11 01:16:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0NEQwNzdBQjY0RjI1RTNGAA== [2026-01-11 01:16:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:16:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0NEQwNzdBQjY0RjI1RTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0NEQwNzdBQjY0RjI1RTNGAA==\",\"timestamp\":\"1768074402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:48+05:30"} [2026-01-11 01:16:49] [DEBUG] Ignoring event: delivered [2026-01-11 01:16:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:46:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzRTgwNUM3MURFMkYyMzQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzRTgwNUM3MURFMkYyMzQ5AA==", "timestamp": "1768074408", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:16:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:16:49] [INFO] Sending instructions to 917202000200 [2026-01-11 01:16:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:16:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:16:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "549cd3f925e14894917dac54eb2ca5d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:16:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:16:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzRTgwNUM3MURFMkYyMzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzRTgwNUM3MURFMkYyMzQ5AA==\",\"timestamp\":\"1768074408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:54+05:30"} [2026-01-11 01:16:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzRTgwNUM3MURFMkYyMzQ5AA== [2026-01-11 01:16:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:16:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzRTgwNUM3MURFMkYyMzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzRTgwNUM3MURFMkYyMzQ5AA==\",\"timestamp\":\"1768074408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:16:54+05:30"} [2026-01-11 01:16:55] [DEBUG] Ignoring event: delivered [2026-01-11 01:17:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:47:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NDVGMEU4RDg1RDc0REExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NDVGMEU4RDg1RDc0REExAA==", "timestamp": "1768074443", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:17:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:17:25] [INFO] Sending instructions to 917202000200 [2026-01-11 01:17:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:17:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:17:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8913b4e2cd064b728b2279c09c1a53ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:17:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NDVGMEU4RDg1RDc0REExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NDVGMEU4RDg1RDc0REExAA==\",\"timestamp\":\"1768074443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:25+05:30"} [2026-01-11 01:17:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NDVGMEU4RDg1RDc0REExAA== [2026-01-11 01:17:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NDVGMEU4RDg1RDc0REExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NDVGMEU4RDg1RDc0REExAA==\",\"timestamp\":\"1768074443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:25+05:30"} [2026-01-11 01:17:26] [DEBUG] Ignoring event: delivered [2026-01-11 01:17:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:47:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGMjg2NTM3RkU2NjY5RUYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGMjg2NTM3RkU2NjY5RUYzAA==", "timestamp": "1768074449", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:17:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:17:30] [INFO] Sending instructions to 917202000200 [2026-01-11 01:17:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:17:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:17:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd92818796914fab9bd1ff315397c615", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:17:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGMjg2NTM3RkU2NjY5RUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGMjg2NTM3RkU2NjY5RUYzAA==\",\"timestamp\":\"1768074449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:32+05:30"} [2026-01-11 01:17:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGMjg2NTM3RkU2NjY5RUYzAA== [2026-01-11 01:17:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGMjg2NTM3RkU2NjY5RUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGMjg2NTM3RkU2NjY5RUYzAA==\",\"timestamp\":\"1768074449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:32+05:30"} [2026-01-11 01:17:33] [DEBUG] Ignoring event: delivered [2026-01-11 01:17:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:47:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczQzkwNEY3RjI0NjE4QUEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczQzkwNEY3RjI0NjE4QUEyAA==", "timestamp": "1768074454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:17:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:17:35] [INFO] Sending instructions to 917202000200 [2026-01-11 01:17:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:17:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:17:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d99f1860ed5408d9b5f2882764951cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:17:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczQzkwNEY3RjI0NjE4QUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczQzkwNEY3RjI0NjE4QUEyAA==\",\"timestamp\":\"1768074454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:39+05:30"} [2026-01-11 01:17:40] [DEBUG] Ignoring event: delivered [2026-01-11 01:17:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczQzkwNEY3RjI0NjE4QUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczQzkwNEY3RjI0NjE4QUEyAA==\",\"timestamp\":\"1768074454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:39+05:30"} [2026-01-11 01:17:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczQzkwNEY3RjI0NjE4QUEyAA== [2026-01-11 01:17:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:47:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1NzFFN0RCMUIxQTdENzI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1NzFFN0RCMUIxQTdENzI3AA==", "timestamp": "1768074459", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:17:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:17:41] [INFO] Sending instructions to 917202000200 [2026-01-11 01:17:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:17:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:17:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d3b3417e5734650bfef0ee135fe9e5e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:17:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1NzFFN0RCMUIxQTdENzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1NzFFN0RCMUIxQTdENzI3AA==\",\"timestamp\":\"1768074459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:44+05:30"} [2026-01-11 01:17:46] [DEBUG] Ignoring event: delivered [2026-01-11 01:17:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1NzFFN0RCMUIxQTdENzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1NzFFN0RCMUIxQTdENzI3AA==\",\"timestamp\":\"1768074459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:44+05:30"} [2026-01-11 01:17:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1NzFFN0RCMUIxQTdENzI3AA== [2026-01-11 01:17:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:47:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5OUYyMDdGNjQyMTNDOEY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5OUYyMDdGNjQyMTNDOEY2AA==", "timestamp": "1768074465", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:17:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:17:46] [INFO] Sending instructions to 917202000200 [2026-01-11 01:17:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:17:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:17:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f65062f646f4864955eaa8ba19d94af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:17:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5OUYyMDdGNjQyMTNDOEY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5OUYyMDdGNjQyMTNDOEY2AA==\",\"timestamp\":\"1768074465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:50+05:30"} [2026-01-11 01:17:51] [DEBUG] Ignoring event: delivered [2026-01-11 01:17:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5OUYyMDdGNjQyMTNDOEY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5OUYyMDdGNjQyMTNDOEY2AA==\",\"timestamp\":\"1768074465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:50+05:30"} [2026-01-11 01:17:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5OUYyMDdGNjQyMTNDOEY2AA== [2026-01-11 01:17:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:47:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNEZBRkJFNkFGMzQ0Mzg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNEZBRkJFNkFGMzQ0Mzg4AA==", "timestamp": "1768074470", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:17:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:17:52] [INFO] Sending instructions to 917202000200 [2026-01-11 01:17:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:17:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:17:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afdd45488ef247c2b82e95afe48bdc3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNEZBRkJFNkFGMzQ0Mzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNEZBRkJFNkFGMzQ0Mzg4AA==\",\"timestamp\":\"1768074470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:56+05:30"} [2026-01-11 01:17:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNEZBRkJFNkFGMzQ0Mzg4AA== [2026-01-11 01:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:17:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNEZBRkJFNkFGMzQ0Mzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNEZBRkJFNkFGMzQ0Mzg4AA==\",\"timestamp\":\"1768074470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:17:56+05:30"} [2026-01-11 01:17:57] [DEBUG] Ignoring event: delivered [2026-01-11 01:18:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:48:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBMzlENUUxQzkzQTUzNzIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBMzlENUUxQzkzQTUzNzIwAA==", "timestamp": "1768074506", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:18:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:18:28] [INFO] Sending instructions to 917202000200 [2026-01-11 01:18:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:18:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:18:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c38f8f2e70824ca7aa52de6bfccacfd0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:18:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:18:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBMzlENUUxQzkzQTUzNzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBMzlENUUxQzkzQTUzNzIwAA==\",\"timestamp\":\"1768074506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:18:30+05:30"} [2026-01-11 01:18:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBMzlENUUxQzkzQTUzNzIwAA== [2026-01-11 01:18:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:18:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBMzlENUUxQzkzQTUzNzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBMzlENUUxQzkzQTUzNzIwAA==\",\"timestamp\":\"1768074506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:18:30+05:30"} [2026-01-11 01:18:31] [DEBUG] Ignoring event: delivered [2026-01-11 01:18:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:48:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOEQ1NDQ5QjUyRDA2QzFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOEQ1NDQ5QjUyRDA2QzFCAA==", "timestamp": "1768074511", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:18:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:18:33] [INFO] Sending instructions to 917202000200 [2026-01-11 01:18:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:18:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:18:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf28b15a2a034e8a98f0c231ff859c61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:18:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:18:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOEQ1NDQ5QjUyRDA2QzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOEQ1NDQ5QjUyRDA2QzFCAA==\",\"timestamp\":\"1768074511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:18:35+05:30"} [2026-01-11 01:18:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOEQ1NDQ5QjUyRDA2QzFCAA== [2026-01-11 01:18:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:18:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOEQ1NDQ5QjUyRDA2QzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOEQ1NDQ5QjUyRDA2QzFCAA==\",\"timestamp\":\"1768074511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:18:35+05:30"} [2026-01-11 01:18:36] [DEBUG] Ignoring event: delivered [2026-01-11 01:19:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:49:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzQzE0QzcwOUJBNkMwQUQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzQzE0QzcwOUJBNkMwQUQwAA==", "timestamp": "1768074547", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:19:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:19:09] [INFO] Sending instructions to 917202000200 [2026-01-11 01:19:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:19:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:19:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e1d0ac414214cf6ad2167204718d220", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:19:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:49:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MDkyMUNGNDBFMzgzRTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MDkyMUNGNDBFMzgzRTBDAA==", "timestamp": "1768074553", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:19:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:19:15] [INFO] Sending instructions to 917202000200 [2026-01-11 01:19:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:19:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:19:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b39c9234e3634db68ea466c01f158dcd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:19:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzQzE0QzcwOUJBNkMwQUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzQzE0QzcwOUJBNkMwQUQwAA==\",\"timestamp\":\"1768074547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:19:13+05:30"} [2026-01-11 01:19:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzQzE0QzcwOUJBNkMwQUQwAA== [2026-01-11 01:19:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzQzE0QzcwOUJBNkMwQUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzQzE0QzcwOUJBNkMwQUQwAA==\",\"timestamp\":\"1768074547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:19:13+05:30"} [2026-01-11 01:19:15] [DEBUG] Ignoring event: delivered [2026-01-11 01:19:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:49:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQTBGMkQ2MEFBMTg0MDgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQTBGMkQ2MEFBMTg0MDgzAA==", "timestamp": "1768074558", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:19:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:19:20] [INFO] Sending instructions to 917202000200 [2026-01-11 01:19:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:19:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:19:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f728e547867942eb8a16a599da10126d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:19:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MDkyMUNGNDBFMzgzRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MDkyMUNGNDBFMzgzRTBDAA==\",\"timestamp\":\"1768074553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:19:22+05:30"} [2026-01-11 01:19:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MDkyMUNGNDBFMzgzRTBDAA== [2026-01-11 01:19:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MDkyMUNGNDBFMzgzRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MDkyMUNGNDBFMzgzRTBDAA==\",\"timestamp\":\"1768074553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:19:22+05:30"} [2026-01-11 01:19:23] [DEBUG] Ignoring event: delivered [2026-01-11 01:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:19:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQTBGMkQ2MEFBMTg0MDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQTBGMkQ2MEFBMTg0MDgzAA==\",\"timestamp\":\"1768074558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:19:22+05:30"} [2026-01-11 01:19:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQTBGMkQ2MEFBMTg0MDgzAA== [2026-01-11 01:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:19:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQTBGMkQ2MEFBMTg0MDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFCQTBGMkQ2MEFBMTg0MDgzAA==\",\"timestamp\":\"1768074558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:19:22+05:30"} [2026-01-11 01:19:24] [DEBUG] Ignoring event: delivered [2026-01-11 01:19:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:49:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFRDk4Njk1QTI0OTc5QjZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFRDk4Njk1QTI0OTc5QjZGAA==", "timestamp": "1768074564", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:19:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:19:25] [INFO] Sending instructions to 917202000200 [2026-01-11 01:19:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:19:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:19:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4221198d8f6444b0912549518280ea9e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:19:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:19:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFRDk4Njk1QTI0OTc5QjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFRDk4Njk1QTI0OTc5QjZGAA==\",\"timestamp\":\"1768074564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:19:30+05:30"} [2026-01-11 01:19:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFRDk4Njk1QTI0OTc5QjZGAA== [2026-01-11 01:19:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:19:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFRDk4Njk1QTI0OTc5QjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFRDk4Njk1QTI0OTc5QjZGAA==\",\"timestamp\":\"1768074564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:19:30+05:30"} [2026-01-11 01:19:31] [DEBUG] Ignoring event: delivered [2026-01-11 01:20:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:50:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5NkNEQzE1RDJERjFFRUMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5NkNEQzE1RDJERjFFRUMzAA==", "timestamp": "1768074600", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:20:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:20:02] [INFO] Sending instructions to 917202000200 [2026-01-11 01:20:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:20:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:20:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67c109fc59f743c79d8a97157cf6b3ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:20:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5NkNEQzE1RDJERjFFRUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5NkNEQzE1RDJERjFFRUMzAA==\",\"timestamp\":\"1768074600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:05+05:30"} [2026-01-11 01:20:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5NkNEQzE1RDJERjFFRUMzAA== [2026-01-11 01:20:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5NkNEQzE1RDJERjFFRUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5NkNEQzE1RDJERjFFRUMzAA==\",\"timestamp\":\"1768074600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:05+05:30"} [2026-01-11 01:20:06] [DEBUG] Ignoring event: delivered [2026-01-11 01:20:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:50:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RTFDQkFFNzgyMjA1MjUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RTFDQkFFNzgyMjA1MjUyAA==", "timestamp": "1768074605", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:20:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:20:07] [INFO] Sending instructions to 917202000200 [2026-01-11 01:20:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:20:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:20:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55ccd3427b0947d585c17c858c32bcc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:20:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:50:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZGN0NCQjhFRUFDMTFFNzM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZGN0NCQjhFRUFDMTFFNzM4AA==", "timestamp": "1768074611", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:20:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:20:13] [INFO] Sending instructions to 917202000200 [2026-01-11 01:20:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:20:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:20:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RTFDQkFFNzgyMjA1MjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RTFDQkFFNzgyMjA1MjUyAA==\",\"timestamp\":\"1768074605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:12+05:30"} [2026-01-11 01:20:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RTFDQkFFNzgyMjA1MjUyAA== [2026-01-11 01:20:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RTFDQkFFNzgyMjA1MjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RTFDQkFFNzgyMjA1MjUyAA==\",\"timestamp\":\"1768074605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:12+05:30"} [2026-01-11 01:20:13] [DEBUG] Ignoring event: delivered [2026-01-11 01:20:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cb0791dc42345c8a1925e13a906e7c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:20:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZGN0NCQjhFRUFDMTFFNzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZGN0NCQjhFRUFDMTFFNzM4AA==\",\"timestamp\":\"1768074611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:15+05:30"} [2026-01-11 01:20:15] [DEBUG] Ignoring event: delivered [2026-01-11 01:20:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZGN0NCQjhFRUFDMTFFNzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZGN0NCQjhFRUFDMTFFNzM4AA==\",\"timestamp\":\"1768074611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:15+05:30"} [2026-01-11 01:20:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZGN0NCQjhFRUFDMTFFNzM4AA== [2026-01-11 01:20:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:50:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2RjU5OEYwOUEyRTZDNjZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2RjU5OEYwOUEyRTZDNjZEAA==", "timestamp": "1768074617", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:20:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:20:19] [INFO] Sending instructions to 917202000200 [2026-01-11 01:20:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:20:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:20:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1fa1598d86b4e5aa1a3651dd8fbcfa6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2RjU5OEYwOUEyRTZDNjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2RjU5OEYwOUEyRTZDNjZEAA==\",\"timestamp\":\"1768074617\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:21+05:30"} [2026-01-11 01:20:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2RjU5OEYwOUEyRTZDNjZEAA== [2026-01-11 01:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2RjU5OEYwOUEyRTZDNjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2RjU5OEYwOUEyRTZDNjZEAA==\",\"timestamp\":\"1768074617\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:21+05:30"} [2026-01-11 01:20:22] [DEBUG] Ignoring event: delivered [2026-01-11 01:20:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:50:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFOTU1NDYxQTk1MDJDNTlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFOTU1NDYxQTk1MDJDNTlBAA==", "timestamp": "1768074653", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:20:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:20:55] [INFO] Sending instructions to 917202000200 [2026-01-11 01:20:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:20:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:20:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7470544622d42c4ae7c1b3e87b140ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:20:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFOTU1NDYxQTk1MDJDNTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFOTU1NDYxQTk1MDJDNTlBAA==\",\"timestamp\":\"1768074653\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:56+05:30"} [2026-01-11 01:20:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFOTU1NDYxQTk1MDJDNTlBAA== [2026-01-11 01:20:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:20:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFOTU1NDYxQTk1MDJDNTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFOTU1NDYxQTk1MDJDNTlBAA==\",\"timestamp\":\"1768074653\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:20:56+05:30"} [2026-01-11 01:20:56] [DEBUG] Ignoring event: delivered [2026-01-11 01:21:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:51:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzA0NkEyMUM0Q0MxRjZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzA0NkEyMUM0Q0MxRjZBAA==", "timestamp": "1768074658", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:21:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:21:00] [INFO] Sending instructions to 917202000200 [2026-01-11 01:21:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:21:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:21:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f84f5d01623041ef990de2e888797dbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:21:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzA0NkEyMUM0Q0MxRjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzA0NkEyMUM0Q0MxRjZBAA==\",\"timestamp\":\"1768074658\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:00+05:30"} [2026-01-11 01:21:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzA0NkEyMUM0Q0MxRjZBAA== [2026-01-11 01:21:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzA0NkEyMUM0Q0MxRjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzA0NkEyMUM0Q0MxRjZBAA==\",\"timestamp\":\"1768074658\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:00+05:30"} [2026-01-11 01:21:02] [DEBUG] Ignoring event: delivered [2026-01-11 01:21:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:51:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxQjZDNEJBQzFCNDE4OEFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxQjZDNEJBQzFCNDE4OEFEAA==", "timestamp": "1768074664", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:21:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:21:06] [INFO] Sending instructions to 917202000200 [2026-01-11 01:21:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:21:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:21:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9e84f7edb07409bac3f9a31712dce92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:21:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxQjZDNEJBQzFCNDE4OEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxQjZDNEJBQzFCNDE4OEFEAA==\",\"timestamp\":\"1768074664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:08+05:30"} [2026-01-11 01:21:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxQjZDNEJBQzFCNDE4OEFEAA== [2026-01-11 01:21:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxQjZDNEJBQzFCNDE4OEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxQjZDNEJBQzFCNDE4OEFEAA==\",\"timestamp\":\"1768074664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:08+05:30"} [2026-01-11 01:21:09] [DEBUG] Ignoring event: delivered [2026-01-11 01:21:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:51:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3MUNDNEU0NkE5RkZCQUE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3MUNDNEU0NkE5RkZCQUE3AA==", "timestamp": "1768074700", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:21:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:21:42] [INFO] Sending instructions to 917202000200 [2026-01-11 01:21:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:21:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:21:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "effbb0aeb60d4a1585cc2c280b03cd62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:21:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3MUNDNEU0NkE5RkZCQUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3MUNDNEU0NkE5RkZCQUE3AA==\",\"timestamp\":\"1768074700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:42+05:30"} [2026-01-11 01:21:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3MUNDNEU0NkE5RkZCQUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3MUNDNEU0NkE5RkZCQUE3AA==\",\"timestamp\":\"1768074700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:42+05:30"} [2026-01-11 01:21:44] [DEBUG] Ignoring event: delivered [2026-01-11 01:21:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3MUNDNEU0NkE5RkZCQUE3AA== [2026-01-11 01:21:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:51:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyQTg5QTMzMDg5NTYyRTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyQTg5QTMzMDg5NTYyRTUzAA==", "timestamp": "1768074706", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:21:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:21:47] [INFO] Sending instructions to 917202000200 [2026-01-11 01:21:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:21:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:21:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "595dc0adab1d42acb009aa525de56233", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyQTg5QTMzMDg5NTYyRTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyQTg5QTMzMDg5NTYyRTUzAA==\",\"timestamp\":\"1768074706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:47+05:30"} [2026-01-11 01:21:48] [DEBUG] Ignoring event: delivered [2026-01-11 01:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyQTg5QTMzMDg5NTYyRTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyQTg5QTMzMDg5NTYyRTUzAA==\",\"timestamp\":\"1768074706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:47+05:30"} [2026-01-11 01:21:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyQTg5QTMzMDg5NTYyRTUzAA== [2026-01-11 01:21:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:51:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Mjc3MjIwRTFDM0JCQTQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Mjc3MjIwRTFDM0JCQTQyAA==", "timestamp": "1768074711", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:21:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:21:53] [INFO] Sending instructions to 917202000200 [2026-01-11 01:21:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:21:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:21:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b0b0c778095418eb3b7703bab9f7f40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:21:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Mjc3MjIwRTFDM0JCQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Mjc3MjIwRTFDM0JCQTQyAA==\",\"timestamp\":\"1768074711\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:54+05:30"} [2026-01-11 01:21:55] [DEBUG] Ignoring event: delivered [2026-01-11 01:21:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Mjc3MjIwRTFDM0JCQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Mjc3MjIwRTFDM0JCQTQyAA==\",\"timestamp\":\"1768074711\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:54+05:30"} [2026-01-11 01:21:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Mjc3MjIwRTFDM0JCQTQyAA== [2026-01-11 01:21:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:51:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFNkVEODc4REI2NTVFRUIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFNkVEODc4REI2NTVFRUIzAA==", "timestamp": "1768074716", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:21:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:21:58] [INFO] Sending instructions to 917202000200 [2026-01-11 01:21:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:21:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:21:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0737d35afc0343afb5e66cf940f3b563", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:21:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFNkVEODc4REI2NTVFRUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFNkVEODc4REI2NTVFRUIzAA==\",\"timestamp\":\"1768074716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:58+05:30"} [2026-01-11 01:21:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFNkVEODc4REI2NTVFRUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFNkVEODc4REI2NTVFRUIzAA==\",\"timestamp\":\"1768074716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:21:58+05:30"} [2026-01-11 01:21:59] [DEBUG] Ignoring event: delivered [2026-01-11 01:21:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFNkVEODc4REI2NTVFRUIzAA== [2026-01-11 01:22:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:52:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxN0EwOTFGQ0JDNDdGRjIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxN0EwOTFGQ0JDNDdGRjIzAA==", "timestamp": "1768074763", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:22:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:22:44] [INFO] Sending instructions to 917202000200 [2026-01-11 01:22:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:22:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:22:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "256c4c0d500547578629462299d58a56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:22:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:22:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxN0EwOTFGQ0JDNDdGRjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxN0EwOTFGQ0JDNDdGRjIzAA==\",\"timestamp\":\"1768074763\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:22:46+05:30"} [2026-01-11 01:22:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxN0EwOTFGQ0JDNDdGRjIzAA== [2026-01-11 01:22:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:22:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxN0EwOTFGQ0JDNDdGRjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxN0EwOTFGQ0JDNDdGRjIzAA==\",\"timestamp\":\"1768074763\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:22:46+05:30"} [2026-01-11 01:22:47] [DEBUG] Ignoring event: delivered [2026-01-11 01:22:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:52:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEOEQ5N0NBRkE0RTVEMzM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEOEQ5N0NBRkE0RTVEMzM0AA==", "timestamp": "1768074768", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:22:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:22:50] [INFO] Sending instructions to 917202000200 [2026-01-11 01:22:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:22:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:22:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd89bc7ca85b4ce68d00a3ecf46f2283", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:22:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:22:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEOEQ5N0NBRkE0RTVEMzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEOEQ5N0NBRkE0RTVEMzM0AA==\",\"timestamp\":\"1768074768\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:22:54+05:30"} [2026-01-11 01:22:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEOEQ5N0NBRkE0RTVEMzM0AA== [2026-01-11 01:22:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:22:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEOEQ5N0NBRkE0RTVEMzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEOEQ5N0NBRkE0RTVEMzM0AA==\",\"timestamp\":\"1768074768\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:22:54+05:30"} [2026-01-11 01:22:56] [DEBUG] Ignoring event: delivered [2026-01-11 01:22:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:52:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBRUQ0RTE3ODBDQjc3MjNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBRUQ0RTE3ODBDQjc3MjNEAA==", "timestamp": "1768074774", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:22:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:22:56] [INFO] Sending instructions to 917202000200 [2026-01-11 01:22:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:22:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:22:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be2f1972b154474da03fd7c7b75c95cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:22:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBRUQ0RTE3ODBDQjc3MjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBRUQ0RTE3ODBDQjc3MjNEAA==\",\"timestamp\":\"1768074774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:22:57+05:30"} [2026-01-11 01:22:57] [DEBUG] Ignoring event: delivered [2026-01-11 01:22:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBRUQ0RTE3ODBDQjc3MjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBRUQ0RTE3ODBDQjc3MjNEAA==\",\"timestamp\":\"1768074774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:22:57+05:30"} [2026-01-11 01:22:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBRUQ0RTE3ODBDQjc3MjNEAA== [2026-01-11 01:23:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:53:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjM1N0Q2RUYzQURBQTYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjM1N0Q2RUYzQURBQTYyAA==", "timestamp": "1768074780", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:23:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:23:01] [INFO] Sending instructions to 917202000200 [2026-01-11 01:23:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:23:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:23:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eec4e4de6e7b48fd9d0c307876ac3791", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:23:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjM1N0Q2RUYzQURBQTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjM1N0Q2RUYzQURBQTYyAA==\",\"timestamp\":\"1768074780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:04+05:30"} [2026-01-11 01:23:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjM1N0Q2RUYzQURBQTYyAA== [2026-01-11 01:23:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjM1N0Q2RUYzQURBQTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjM1N0Q2RUYzQURBQTYyAA==\",\"timestamp\":\"1768074780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:04+05:30"} [2026-01-11 01:23:05] [DEBUG] Ignoring event: delivered [2026-01-11 01:23:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:53:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzRDQxMkE0RDI0RDk5MTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzRDQxMkE0RDI0RDk5MTE5AA==", "timestamp": "1768074785", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:23:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:23:07] [INFO] Sending instructions to 917202000200 [2026-01-11 01:23:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:23:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:23:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8d6063bed0f4a63b6a6c64a23beb4f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:23:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzRDQxMkE0RDI0RDk5MTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzRDQxMkE0RDI0RDk5MTE5AA==\",\"timestamp\":\"1768074785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:08+05:30"} [2026-01-11 01:23:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzRDQxMkE0RDI0RDk5MTE5AA== [2026-01-11 01:23:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzRDQxMkE0RDI0RDk5MTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzRDQxMkE0RDI0RDk5MTE5AA==\",\"timestamp\":\"1768074785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:08+05:30"} [2026-01-11 01:23:09] [DEBUG] Ignoring event: delivered [2026-01-11 01:23:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:53:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3QUI3QjBGMDc4MDBEMkRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3QUI3QjBGMDc4MDBEMkRCAA==", "timestamp": "1768074821", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:23:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:23:43] [INFO] Sending instructions to 917202000200 [2026-01-11 01:23:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:23:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:23:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5dcf9e303be440e8909f1b527150d596", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3QUI3QjBGMDc4MDBEMkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3QUI3QjBGMDc4MDBEMkRCAA==\",\"timestamp\":\"1768074821\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:47+05:30"} [2026-01-11 01:23:48] [DEBUG] Ignoring event: delivered [2026-01-11 01:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3QUI3QjBGMDc4MDBEMkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3QUI3QjBGMDc4MDBEMkRCAA==\",\"timestamp\":\"1768074821\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:47+05:30"} [2026-01-11 01:23:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3QUI3QjBGMDc4MDBEMkRCAA== [2026-01-11 01:23:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:53:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRkFFRjNCNkRGODUxRjE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRkFFRjNCNkRGODUxRjE0AA==", "timestamp": "1768074827", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:23:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:23:49] [INFO] Sending instructions to 917202000200 [2026-01-11 01:23:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:23:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:23:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34234a4cba144d65a7f80425b359c4f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:23:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRkFFRjNCNkRGODUxRjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRkFFRjNCNkRGODUxRjE0AA==\",\"timestamp\":\"1768074827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:52+05:30"} [2026-01-11 01:23:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRkFFRjNCNkRGODUxRjE0AA== [2026-01-11 01:23:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRkFFRjNCNkRGODUxRjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRkFFRjNCNkRGODUxRjE0AA==\",\"timestamp\":\"1768074827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:52+05:30"} [2026-01-11 01:23:53] [DEBUG] Ignoring event: delivered [2026-01-11 01:23:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:53:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0RkQwQjY0NjMxNkEwMTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0RkQwQjY0NjMxNkEwMTNFAA==", "timestamp": "1768074833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:23:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:23:55] [INFO] Sending instructions to 917202000200 [2026-01-11 01:23:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:23:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:23:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "337b55ccd186443c9b9a9a3743353d69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0RkQwQjY0NjMxNkEwMTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0RkQwQjY0NjMxNkEwMTNFAA==\",\"timestamp\":\"1768074833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:57+05:30"} [2026-01-11 01:23:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0RkQwQjY0NjMxNkEwMTNFAA== [2026-01-11 01:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:23:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0RkQwQjY0NjMxNkEwMTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0RkQwQjY0NjMxNkEwMTNFAA==\",\"timestamp\":\"1768074833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:23:57+05:30"} [2026-01-11 01:23:59] [DEBUG] Ignoring event: delivered [2026-01-11 01:24:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:54:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwOTE0QjU4MEI5MEUzNzZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwOTE0QjU4MEI5MEUzNzZGAA==", "timestamp": "1768074869", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:24:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:24:31] [INFO] Sending instructions to 917202000200 [2026-01-11 01:24:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:24:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:24:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b65fd7bbeda74cceb610b0c96149a731", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:24:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:54:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDMjZBREZDNERDREMwMjQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDMjZBREZDNERDREMwMjQyAA==", "timestamp": "1768074874", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:24:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:24:36] [INFO] Sending instructions to 917202000200 [2026-01-11 01:24:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:24:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:24:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwOTE0QjU4MEI5MEUzNzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwOTE0QjU4MEI5MEUzNzZGAA==\",\"timestamp\":\"1768074869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:35+05:30"} [2026-01-11 01:24:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwOTE0QjU4MEI5MEUzNzZGAA== [2026-01-11 01:24:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwOTE0QjU4MEI5MEUzNzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwOTE0QjU4MEI5MEUzNzZGAA==\",\"timestamp\":\"1768074869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:35+05:30"} [2026-01-11 01:24:36] [DEBUG] Ignoring event: delivered [2026-01-11 01:24:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08bcf50b8f14495e8f8c1d21d85caaef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:24:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:54:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NTQwM0YzNDkxOUIzQkUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NTQwM0YzNDkxOUIzQkUzAA==", "timestamp": "1768074879", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:24:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:24:41] [INFO] Sending instructions to 917202000200 [2026-01-11 01:24:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:24:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:24:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0abcec5ef9e4748be2eb96dd309892e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:24:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDMjZBREZDNERDREMwMjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDMjZBREZDNERDREMwMjQyAA==\",\"timestamp\":\"1768074874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:41+05:30"} [2026-01-11 01:24:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:24:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDMjZBREZDNERDREMwMjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDMjZBREZDNERDREMwMjQyAA==\",\"timestamp\":\"1768074874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:41+05:30"} [2026-01-11 01:24:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDMjZBREZDNERDREMwMjQyAA== [2026-01-11 01:24:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NTQwM0YzNDkxOUIzQkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NTQwM0YzNDkxOUIzQkUzAA==\",\"timestamp\":\"1768074879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:42+05:30"} [2026-01-11 01:24:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:24:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NTQwM0YzNDkxOUIzQkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NTQwM0YzNDkxOUIzQkUzAA==\",\"timestamp\":\"1768074879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:42+05:30"} [2026-01-11 01:24:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NTQwM0YzNDkxOUIzQkUzAA== [2026-01-11 01:24:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:54:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFMTg4NjVFQzZBQUNCRUQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFMTg4NjVFQzZBQUNCRUQ0AA==", "timestamp": "1768074885", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:24:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:24:46] [INFO] Sending instructions to 917202000200 [2026-01-11 01:24:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:24:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:24:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "485594e263674860a8a715faf401ab12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:24:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFMTg4NjVFQzZBQUNCRUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFMTg4NjVFQzZBQUNCRUQ0AA==\",\"timestamp\":\"1768074885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:49+05:30"} [2026-01-11 01:24:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFMTg4NjVFQzZBQUNCRUQ0AA== [2026-01-11 01:24:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFMTg4NjVFQzZBQUNCRUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFMTg4NjVFQzZBQUNCRUQ0AA==\",\"timestamp\":\"1768074885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:49+05:30"} [2026-01-11 01:24:51] [DEBUG] Ignoring event: delivered [2026-01-11 01:24:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:54:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4MUI4M0E4NUFDMThFMjgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4MUI4M0E4NUFDMThFMjgxAA==", "timestamp": "1768074890", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:24:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:24:52] [INFO] Sending instructions to 917202000200 [2026-01-11 01:24:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:24:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:24:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59b983fbf1bf4cca85980b0463822767", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:24:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:54:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NEIxRTc0RDQyMTdFMDQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NEIxRTc0RDQyMTdFMDQzAA==", "timestamp": "1768074896", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:24:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:24:57] [INFO] Sending instructions to 917202000200 [2026-01-11 01:24:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:24:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:24:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcc9273d3961400bbe342addbddc0798", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:24:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4MUI4M0E4NUFDMThFMjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4MUI4M0E4NUFDMThFMjgxAA==\",\"timestamp\":\"1768074890\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:57+05:30"} [2026-01-11 01:24:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4MUI4M0E4NUFDMThFMjgxAA== [2026-01-11 01:24:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4MUI4M0E4NUFDMThFMjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4MUI4M0E4NUFDMThFMjgxAA==\",\"timestamp\":\"1768074890\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:57+05:30"} [2026-01-11 01:24:58] [DEBUG] Ignoring event: delivered [2026-01-11 01:24:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NEIxRTc0RDQyMTdFMDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NEIxRTc0RDQyMTdFMDQzAA==\",\"timestamp\":\"1768074896\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:57+05:30"} [2026-01-11 01:24:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NEIxRTc0RDQyMTdFMDQzAA== [2026-01-11 01:24:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:24:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NEIxRTc0RDQyMTdFMDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NEIxRTc0RDQyMTdFMDQzAA==\",\"timestamp\":\"1768074896\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:24:57+05:30"} [2026-01-11 01:24:58] [DEBUG] Ignoring event: delivered [2026-01-11 01:25:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:55:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0RUYwNUZENEZENDZGMTAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0RUYwNUZENEZENDZGMTAyAA==", "timestamp": "1768074932", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:25:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:25:33] [INFO] Sending instructions to 917202000200 [2026-01-11 01:25:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:25:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:25:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce62ec3f8b1948db859dda64eb95cc0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:25:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0RUYwNUZENEZENDZGMTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0RUYwNUZENEZENDZGMTAyAA==\",\"timestamp\":\"1768074932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:25:36+05:30"} [2026-01-11 01:25:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0RUYwNUZENEZENDZGMTAyAA== [2026-01-11 01:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:25:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0RUYwNUZENEZENDZGMTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0RUYwNUZENEZENDZGMTAyAA==\",\"timestamp\":\"1768074932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:25:36+05:30"} [2026-01-11 01:25:37] [DEBUG] Ignoring event: delivered [2026-01-11 01:25:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:55:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4N0ExNjM1MDBBMEMzODAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4N0ExNjM1MDBBMEMzODAwAA==", "timestamp": "1768074937", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:25:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:25:39] [INFO] Sending instructions to 917202000200 [2026-01-11 01:25:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:25:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:25:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be81ad99e2524673b1c346d40ec9988f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:25:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:25:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4N0ExNjM1MDBBMEMzODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4N0ExNjM1MDBBMEMzODAwAA==\",\"timestamp\":\"1768074937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:25:43+05:30"} [2026-01-11 01:25:44] [DEBUG] Ignoring event: delivered [2026-01-11 01:25:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:25:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4N0ExNjM1MDBBMEMzODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4N0ExNjM1MDBBMEMzODAwAA==\",\"timestamp\":\"1768074937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:25:43+05:30"} [2026-01-11 01:25:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4N0ExNjM1MDBBMEMzODAwAA== [2026-01-11 01:25:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:55:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRGQzE3NTM2RTc3MkY1MkNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRGQzE3NTM2RTc3MkY1MkNBAA==", "timestamp": "1768074942", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:25:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:25:44] [INFO] Sending instructions to 917202000200 [2026-01-11 01:25:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:25:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:25:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9500ed87cb7a4353aa63394f6005eca1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:25:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRGQzE3NTM2RTc3MkY1MkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRGQzE3NTM2RTc3MkY1MkNBAA==\",\"timestamp\":\"1768074942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:25:47+05:30"} [2026-01-11 01:25:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRGQzE3NTM2RTc3MkY1MkNBAA== [2026-01-11 01:25:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRGQzE3NTM2RTc3MkY1MkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRGQzE3NTM2RTc3MkY1MkNBAA==\",\"timestamp\":\"1768074942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:25:47+05:30"} [2026-01-11 01:25:48] [DEBUG] Ignoring event: delivered [2026-01-11 01:26:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:56:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNjA4QjdFRTlGMThFNEZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNjA4QjdFRTlGMThFNEZBAA==", "timestamp": "1768074979", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:26:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:26:20] [INFO] Sending instructions to 917202000200 [2026-01-11 01:26:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:26:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:26:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d69b01802074189802b3305f5ffb37c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:26:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:56:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRjJENTFFQkI1RUMxOEY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRjJENTFFQkI1RUMxOEY0AA==", "timestamp": "1768074984", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:26:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:26:26] [INFO] Sending instructions to 917202000200 [2026-01-11 01:26:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:26:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:26:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4840ec957d27497a95ae1fbfdc2feb55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:26:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:26:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNjA4QjdFRTlGMThFNEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNjA4QjdFRTlGMThFNEZBAA==\",\"timestamp\":\"1768074979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:26:26+05:30"} [2026-01-11 01:26:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNjA4QjdFRTlGMThFNEZBAA== [2026-01-11 01:26:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:26:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNjA4QjdFRTlGMThFNEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNjA4QjdFRTlGMThFNEZBAA==\",\"timestamp\":\"1768074979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:26:26+05:30"} [2026-01-11 01:26:27] [DEBUG] Ignoring event: delivered [2026-01-11 01:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:26:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRjJENTFFQkI1RUMxOEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRjJENTFFQkI1RUMxOEY0AA==\",\"timestamp\":\"1768074984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:26:26+05:30"} [2026-01-11 01:26:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRjJENTFFQkI1RUMxOEY0AA== [2026-01-11 01:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:26:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRjJENTFFQkI1RUMxOEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRjJENTFFQkI1RUMxOEY0AA==\",\"timestamp\":\"1768074984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:26:26+05:30"} [2026-01-11 01:26:28] [DEBUG] Ignoring event: delivered [2026-01-11 01:26:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:56:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3RkYyNjg1OEZDOUQyNERBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3RkYyNjg1OEZDOUQyNERBAA==", "timestamp": "1768074990", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:26:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:26:31] [INFO] Sending instructions to 917202000200 [2026-01-11 01:26:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:26:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:26:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5db1894f7d664c95a5bdbda4cf4c9b66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:26:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:26:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3RkYyNjg1OEZDOUQyNERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3RkYyNjg1OEZDOUQyNERBAA==\",\"timestamp\":\"1768074990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:26:33+05:30"} [2026-01-11 01:26:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3RkYyNjg1OEZDOUQyNERBAA== [2026-01-11 01:26:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:26:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3RkYyNjg1OEZDOUQyNERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3RkYyNjg1OEZDOUQyNERBAA==\",\"timestamp\":\"1768074990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:26:33+05:30"} [2026-01-11 01:26:35] [DEBUG] Ignoring event: delivered [2026-01-11 01:26:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:56:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNjFFQUU2QTJCNEI3MjdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNjFFQUU2QTJCNEI3MjdCAA==", "timestamp": "1768074995", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:26:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:26:37] [INFO] Sending instructions to 917202000200 [2026-01-11 01:26:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:26:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:26:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1ddbf3d9c204532b3107b440df69a41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:26:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:26:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNjFFQUU2QTJCNEI3MjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNjFFQUU2QTJCNEI3MjdCAA==\",\"timestamp\":\"1768074995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:26:40+05:30"} [2026-01-11 01:26:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNjFFQUU2QTJCNEI3MjdCAA== [2026-01-11 01:26:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:26:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNjFFQUU2QTJCNEI3MjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNjFFQUU2QTJCNEI3MjdCAA==\",\"timestamp\":\"1768074995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:26:40+05:30"} [2026-01-11 01:26:41] [DEBUG] Ignoring event: delivered [2026-01-11 01:27:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:57:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMTUxM0E0OUQ4MTA0Rjk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMTUxM0E0OUQ4MTA0Rjk5AA==", "timestamp": "1768075031", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:27:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:27:13] [INFO] Sending instructions to 917202000200 [2026-01-11 01:27:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:27:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:27:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e89461d83e24a75b9776e58a8e4b58a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:27:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:57:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3MkRCMjVDQzlGODVBMjhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3MkRCMjVDQzlGODVBMjhDAA==", "timestamp": "1768075037", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:27:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:27:18] [INFO] Sending instructions to 917202000200 [2026-01-11 01:27:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:27:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:27:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c0696915e074c45b807d2a12528ea8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:27:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMTUxM0E0OUQ4MTA0Rjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMTUxM0E0OUQ4MTA0Rjk5AA==\",\"timestamp\":\"1768075031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:19+05:30"} [2026-01-11 01:27:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMTUxM0E0OUQ4MTA0Rjk5AA== [2026-01-11 01:27:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMTUxM0E0OUQ4MTA0Rjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMTUxM0E0OUQ4MTA0Rjk5AA==\",\"timestamp\":\"1768075031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:19+05:30"} [2026-01-11 01:27:20] [DEBUG] Ignoring event: delivered [2026-01-11 01:27:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3MkRCMjVDQzlGODVBMjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3MkRCMjVDQzlGODVBMjhDAA==\",\"timestamp\":\"1768075037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:19+05:30"} [2026-01-11 01:27:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3MkRCMjVDQzlGODVBMjhDAA== [2026-01-11 01:27:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3MkRCMjVDQzlGODVBMjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3MkRCMjVDQzlGODVBMjhDAA==\",\"timestamp\":\"1768075037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:19+05:30"} [2026-01-11 01:27:21] [DEBUG] Ignoring event: delivered [2026-01-11 01:27:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:57:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTk0RUMyRTZFMTRDRjYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTk0RUMyRTZFMTRDRjYxAA==", "timestamp": "1768075042", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:27:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:27:24] [INFO] Sending instructions to 917202000200 [2026-01-11 01:27:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:27:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:27:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9992bfe92d6e43529a2939052658a88d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:27:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:57:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQTNDNUIzRkQ5RkM4MTZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQTNDNUIzRkQ5RkM4MTZCAA==", "timestamp": "1768075047", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:27:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:27:29] [INFO] Sending instructions to 917202000200 [2026-01-11 01:27:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:27:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:27:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8282440acead4d2481811f3341b56856", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTk0RUMyRTZFMTRDRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTk0RUMyRTZFMTRDRjYxAA==\",\"timestamp\":\"1768075042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:29+05:30"} [2026-01-11 01:27:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTk0RUMyRTZFMTRDRjYxAA== [2026-01-11 01:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTk0RUMyRTZFMTRDRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTk0RUMyRTZFMTRDRjYxAA==\",\"timestamp\":\"1768075042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:29+05:30"} [2026-01-11 01:27:30] [DEBUG] Ignoring event: delivered [2026-01-11 01:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQTNDNUIzRkQ5RkM4MTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQTNDNUIzRkQ5RkM4MTZCAA==\",\"timestamp\":\"1768075047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:29+05:30"} [2026-01-11 01:27:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQTNDNUIzRkQ5RkM4MTZCAA== [2026-01-11 01:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQTNDNUIzRkQ5RkM4MTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQTNDNUIzRkQ5RkM4MTZCAA==\",\"timestamp\":\"1768075047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:29+05:30"} [2026-01-11 01:27:30] [DEBUG] Ignoring event: delivered [2026-01-11 01:27:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:57:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBERjY5QkQyOEY1RjhBN0M4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBERjY5QkQyOEY1RjhBN0M4AA==", "timestamp": "1768075053", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:27:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:27:34] [INFO] Sending instructions to 917202000200 [2026-01-11 01:27:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:27:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:27:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2d2700ffbd24219816ab4b6a263cddd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:27:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:57:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFODc1MkE5RTU2QTdGNkI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFODc1MkE5RTU2QTdGNkI4AA==", "timestamp": "1768075058", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:27:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:27:40] [INFO] Sending instructions to 917202000200 [2026-01-11 01:27:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:27:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:27:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00943173e8fc4e348de6db3fd626bf9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:27:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBERjY5QkQyOEY1RjhBN0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBERjY5QkQyOEY1RjhBN0M4AA==\",\"timestamp\":\"1768075053\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:40+05:30"} [2026-01-11 01:27:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBERjY5QkQyOEY1RjhBN0M4AA== [2026-01-11 01:27:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBERjY5QkQyOEY1RjhBN0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBERjY5QkQyOEY1RjhBN0M4AA==\",\"timestamp\":\"1768075053\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:40+05:30"} [2026-01-11 01:27:40] [DEBUG] Ignoring event: delivered [2026-01-11 01:27:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFODc1MkE5RTU2QTdGNkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFODc1MkE5RTU2QTdGNkI4AA==\",\"timestamp\":\"1768075058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:40+05:30"} [2026-01-11 01:27:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFODc1MkE5RTU2QTdGNkI4AA== [2026-01-11 01:27:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:27:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFODc1MkE5RTU2QTdGNkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFODc1MkE5RTU2QTdGNkI4AA==\",\"timestamp\":\"1768075058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:27:40+05:30"} [2026-01-11 01:27:40] [DEBUG] Ignoring event: delivered [2026-01-11 01:28:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:58:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyRDc2MTczNzk5MDc0OTY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyRDc2MTczNzk5MDc0OTY1AA==", "timestamp": "1768075094", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:28:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:28:15] [INFO] Sending instructions to 917202000200 [2026-01-11 01:28:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:28:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:28:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1b0074a1ced4ee497e1ea2081f18b7b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:28:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:58:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1NTNCQUIxMzQ0NDU2MkYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1NTNCQUIxMzQ0NDU2MkYxAA==", "timestamp": "1768075099", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:28:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:28:21] [INFO] Sending instructions to 917202000200 [2026-01-11 01:28:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:28:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:28:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10c3ba9fcf9540e8b842bbd172c6f6df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:28:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyRDc2MTczNzk5MDc0OTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyRDc2MTczNzk5MDc0OTY1AA==\",\"timestamp\":\"1768075094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:28:21+05:30"} [2026-01-11 01:28:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyRDc2MTczNzk5MDc0OTY1AA== [2026-01-11 01:28:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyRDc2MTczNzk5MDc0OTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyRDc2MTczNzk5MDc0OTY1AA==\",\"timestamp\":\"1768075094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:28:21+05:30"} [2026-01-11 01:28:22] [DEBUG] Ignoring event: delivered [2026-01-11 01:28:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1NTNCQUIxMzQ0NDU2MkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1NTNCQUIxMzQ0NDU2MkYxAA==\",\"timestamp\":\"1768075099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:28:21+05:30"} [2026-01-11 01:28:22] [DEBUG] Ignoring event: delivered [2026-01-11 01:28:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1NTNCQUIxMzQ0NDU2MkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1NTNCQUIxMzQ0NDU2MkYxAA==\",\"timestamp\":\"1768075099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:28:21+05:30"} [2026-01-11 01:28:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1NTNCQUIxMzQ0NDU2MkYxAA== [2026-01-11 01:28:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:58:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0NzhGRTU3MTUxNjMzQzgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0NzhGRTU3MTUxNjMzQzgyAA==", "timestamp": "1768075135", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:28:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:28:57] [INFO] Sending instructions to 917202000200 [2026-01-11 01:28:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:28:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:28:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f5ab7bc63e342bcaaed6b4f1783b8c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:29:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:28:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0NzhGRTU3MTUxNjMzQzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0NzhGRTU3MTUxNjMzQzgyAA==\",\"timestamp\":\"1768075135\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:00+05:30"} [2026-01-11 01:29:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0NzhGRTU3MTUxNjMzQzgyAA== [2026-01-11 01:29:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:28:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0NzhGRTU3MTUxNjMzQzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0NzhGRTU3MTUxNjMzQzgyAA==\",\"timestamp\":\"1768075135\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:00+05:30"} [2026-01-11 01:29:02] [DEBUG] Ignoring event: delivered [2026-01-11 01:29:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:59:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NjUyN0Q0MDdGQjNGNEE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NjUyN0Q0MDdGQjNGNEE4AA==", "timestamp": "1768075141", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:29:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:29:03] [INFO] Sending instructions to 917202000200 [2026-01-11 01:29:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:29:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:29:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b2e97aa7325444e989edf3a2826fb46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:29:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NjUyN0Q0MDdGQjNGNEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NjUyN0Q0MDdGQjNGNEE4AA==\",\"timestamp\":\"1768075141\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:06+05:30"} [2026-01-11 01:29:07] [DEBUG] Ignoring event: delivered [2026-01-11 01:29:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NjUyN0Q0MDdGQjNGNEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NjUyN0Q0MDdGQjNGNEE4AA==\",\"timestamp\":\"1768075141\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:06+05:30"} [2026-01-11 01:29:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NjUyN0Q0MDdGQjNGNEE4AA== [2026-01-11 01:29:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:59:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2NEVCM0RFQzZCQjQ4QzNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2NEVCM0RFQzZCQjQ4QzNEAA==", "timestamp": "1768075146", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:29:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:29:08] [INFO] Sending instructions to 917202000200 [2026-01-11 01:29:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:29:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:29:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fec349f98e23438d95d92fea059db141", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:29:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:59:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMUExQjE3QTRCNkI0NDQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMUExQjE3QTRCNkI0NDQ4AA==", "timestamp": "1768075151", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:29:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:29:13] [INFO] Sending instructions to 917202000200 [2026-01-11 01:29:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:29:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:29:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28b7b8074de04b7789f1f3baf6679af4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:29:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2NEVCM0RFQzZCQjQ4QzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2NEVCM0RFQzZCQjQ4QzNEAA==\",\"timestamp\":\"1768075146\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:14+05:30"} [2026-01-11 01:29:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2NEVCM0RFQzZCQjQ4QzNEAA== [2026-01-11 01:29:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2NEVCM0RFQzZCQjQ4QzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2NEVCM0RFQzZCQjQ4QzNEAA==\",\"timestamp\":\"1768075146\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:14+05:30"} [2026-01-11 01:29:16] [DEBUG] Ignoring event: delivered [2026-01-11 01:29:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMUExQjE3QTRCNkI0NDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMUExQjE3QTRCNkI0NDQ4AA==\",\"timestamp\":\"1768075151\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:14+05:30"} [2026-01-11 01:29:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMUExQjE3QTRCNkI0NDQ4AA== [2026-01-11 01:29:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMUExQjE3QTRCNkI0NDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMUExQjE3QTRCNkI0NDQ4AA==\",\"timestamp\":\"1768075151\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:14+05:30"} [2026-01-11 01:29:17] [DEBUG] Ignoring event: delivered [2026-01-11 01:29:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:59:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyNDhCNDZEOTM5MDI3NjM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyNDhCNDZEOTM5MDI3NjM1AA==", "timestamp": "1768075187", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:29:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:29:49] [INFO] Sending instructions to 917202000200 [2026-01-11 01:29:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:29:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:29:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e63163c7bd7341b3b1ce60acf0938f4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:29:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyNDhCNDZEOTM5MDI3NjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyNDhCNDZEOTM5MDI3NjM1AA==\",\"timestamp\":\"1768075187\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:52+05:30"} [2026-01-11 01:29:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyNDhCNDZEOTM5MDI3NjM1AA== [2026-01-11 01:29:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyNDhCNDZEOTM5MDI3NjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyNDhCNDZEOTM5MDI3NjM1AA==\",\"timestamp\":\"1768075187\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:52+05:30"} [2026-01-11 01:29:54] [DEBUG] Ignoring event: delivered [2026-01-11 01:29:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 19:59:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3MTczOEVBODNCRjUwNUEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3MTczOEVBODNCRjUwNUEwAA==", "timestamp": "1768075193", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:29:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:29:54] [INFO] Sending instructions to 917202000200 [2026-01-11 01:29:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:29:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:29:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16de6b7537f94aa494d55874f5c1434a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:29:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3MTczOEVBODNCRjUwNUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3MTczOEVBODNCRjUwNUEwAA==\",\"timestamp\":\"1768075193\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:57+05:30"} [2026-01-11 01:29:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:29:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3MTczOEVBODNCRjUwNUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3MTczOEVBODNCRjUwNUEwAA==\",\"timestamp\":\"1768075193\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:29:57+05:30"} [2026-01-11 01:29:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3MTczOEVBODNCRjUwNUEwAA== [2026-01-11 01:29:57] [DEBUG] Ignoring event: delivered [2026-01-11 01:30:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:00:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBNzk1QzY2NDJCMTVDMDc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBNzk1QzY2NDJCMTVDMDc0AA==", "timestamp": "1768075199", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:30:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:30:00] [INFO] Sending instructions to 917202000200 [2026-01-11 01:30:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:30:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:30:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd55316c6cf94687910e1c8962a43d5e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:30:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:30:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBNzk1QzY2NDJCMTVDMDc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBNzk1QzY2NDJCMTVDMDc0AA==\",\"timestamp\":\"1768075199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:30:01+05:30"} [2026-01-11 01:30:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBNzk1QzY2NDJCMTVDMDc0AA== [2026-01-11 01:30:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:30:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBNzk1QzY2NDJCMTVDMDc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBNzk1QzY2NDJCMTVDMDc0AA==\",\"timestamp\":\"1768075199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:30:01+05:30"} [2026-01-11 01:30:02] [DEBUG] Ignoring event: delivered [2026-01-11 01:30:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:00:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQjVDMkM2MUQ4OEUxRTYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQjVDMkM2MUQ4OEUxRTYwAA==", "timestamp": "1768075234", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:30:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:30:37] [INFO] Sending instructions to 917202000200 [2026-01-11 01:30:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:30:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:30:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36fdf02dc0064318af39bd62360aa870", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:30:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:30:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQjVDMkM2MUQ4OEUxRTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQjVDMkM2MUQ4OEUxRTYwAA==\",\"timestamp\":\"1768075234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:30:38+05:30"} [2026-01-11 01:30:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQjVDMkM2MUQ4OEUxRTYwAA== [2026-01-11 01:30:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:30:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQjVDMkM2MUQ4OEUxRTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQjVDMkM2MUQ4OEUxRTYwAA==\",\"timestamp\":\"1768075234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:30:38+05:30"} [2026-01-11 01:30:39] [DEBUG] Ignoring event: delivered [2026-01-11 01:30:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:00:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4RkRFMzU5NTdBQjQ0QkM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4RkRFMzU5NTdBQjQ0QkM5AA==", "timestamp": "1768075240", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:30:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:30:43] [INFO] Sending instructions to 917202000200 [2026-01-11 01:30:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:30:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:30:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "246bcc27fb6141b29ab20031ad352922", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:30:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:30:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4RkRFMzU5NTdBQjQ0QkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4RkRFMzU5NTdBQjQ0QkM5AA==\",\"timestamp\":\"1768075240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:30:46+05:30"} [2026-01-11 01:30:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4RkRFMzU5NTdBQjQ0QkM5AA== [2026-01-11 01:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:30:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4RkRFMzU5NTdBQjQ0QkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4RkRFMzU5NTdBQjQ0QkM5AA==\",\"timestamp\":\"1768075240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:30:46+05:30"} [2026-01-11 01:30:48] [DEBUG] Ignoring event: delivered [2026-01-11 01:30:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:00:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5NEI5Rjc2RjYzODFBMUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5NEI5Rjc2RjYzODFBMUU4AA==", "timestamp": "1768075247", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:30:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:30:48] [INFO] Sending instructions to 917202000200 [2026-01-11 01:30:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:30:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:30:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3689b89ec0b849a8ba1e12845d9fd155", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:30:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:30:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5NEI5Rjc2RjYzODFBMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5NEI5Rjc2RjYzODFBMUU4AA==\",\"timestamp\":\"1768075247\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:30:53+05:30"} [2026-01-11 01:30:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5NEI5Rjc2RjYzODFBMUU4AA== [2026-01-11 01:30:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:30:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5NEI5Rjc2RjYzODFBMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5NEI5Rjc2RjYzODFBMUU4AA==\",\"timestamp\":\"1768075247\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:30:53+05:30"} [2026-01-11 01:30:53] [DEBUG] Ignoring event: delivered [2026-01-11 01:31:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:01:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4MUI0MTEwNjkxMUZGQTcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4MUI0MTEwNjkxMUZGQTcyAA==", "timestamp": "1768075283", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:31:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:31:26] [INFO] Sending instructions to 917202000200 [2026-01-11 01:31:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:31:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:31:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40194fc843e74effb0f15ae182c89998", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:31:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:31:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4MUI0MTEwNjkxMUZGQTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4MUI0MTEwNjkxMUZGQTcyAA==\",\"timestamp\":\"1768075283\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:31:29+05:30"} [2026-01-11 01:31:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4MUI0MTEwNjkxMUZGQTcyAA== [2026-01-11 01:31:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:31:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4MUI0MTEwNjkxMUZGQTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4MUI0MTEwNjkxMUZGQTcyAA==\",\"timestamp\":\"1768075283\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:31:29+05:30"} [2026-01-11 01:31:30] [DEBUG] Ignoring event: delivered [2026-01-11 01:31:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:01:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxN0JFNDg1QTQzNUNERkMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxN0JFNDg1QTQzNUNERkMxAA==", "timestamp": "1768075289", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:31:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:31:32] [INFO] Sending instructions to 917202000200 [2026-01-11 01:31:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:31:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:31:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0a9042cc9ac4d91b3e3fae0e3042d7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:31:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxN0JFNDg1QTQzNUNERkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxN0JFNDg1QTQzNUNERkMxAA==\",\"timestamp\":\"1768075289\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:31:35+05:30"} [2026-01-11 01:31:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxN0JFNDg1QTQzNUNERkMxAA== [2026-01-11 01:31:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxN0JFNDg1QTQzNUNERkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxN0JFNDg1QTQzNUNERkMxAA==\",\"timestamp\":\"1768075289\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:31:35+05:30"} [2026-01-11 01:31:36] [DEBUG] Ignoring event: delivered [2026-01-11 01:31:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:01:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFOENFQURFRTI4RTA1M0FCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFOENFQURFRTI4RTA1M0FCAA==", "timestamp": "1768075296", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:31:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:31:37] [INFO] Sending instructions to 917202000200 [2026-01-11 01:31:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:31:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:31:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9618dbaeb87d4aa8a60728bd4fef34dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:31:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:01:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5NTlENDNDNzA5RUQxNThCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5NTlENDNDNzA5RUQxNThCAA==", "timestamp": "1768075301", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:31:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:31:43] [INFO] Sending instructions to 917202000200 [2026-01-11 01:31:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:31:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:31:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d5315aad258442da062b57c51644eee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:31:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:31:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFOENFQURFRTI4RTA1M0FCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFOENFQURFRTI4RTA1M0FCAA==\",\"timestamp\":\"1768075296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:31:43+05:30"} [2026-01-11 01:31:44] [DEBUG] Ignoring event: delivered [2026-01-11 01:31:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:31:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFOENFQURFRTI4RTA1M0FCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFOENFQURFRTI4RTA1M0FCAA==\",\"timestamp\":\"1768075296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:31:43+05:30"} [2026-01-11 01:31:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFOENFQURFRTI4RTA1M0FCAA== [2026-01-11 01:31:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:31:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5NTlENDNDNzA5RUQxNThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5NTlENDNDNzA5RUQxNThCAA==\",\"timestamp\":\"1768075301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:31:43+05:30"} [2026-01-11 01:31:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5NTlENDNDNzA5RUQxNThCAA== [2026-01-11 01:31:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:31:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5NTlENDNDNzA5RUQxNThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5NTlENDNDNzA5RUQxNThCAA==\",\"timestamp\":\"1768075301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:31:44+05:30"} [2026-01-11 01:31:45] [DEBUG] Ignoring event: delivered [2026-01-11 01:32:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:02:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyOEYyRkE2NUI1RkJDNTA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyOEYyRkE2NUI1RkJDNTA2AA==", "timestamp": "1768075338", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:32:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:32:19] [INFO] Sending instructions to 917202000200 [2026-01-11 01:32:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:32:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:32:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ac0e8d6f28e4ab19b374aa0b1d2d293", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:32:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyOEYyRkE2NUI1RkJDNTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyOEYyRkE2NUI1RkJDNTA2AA==\",\"timestamp\":\"1768075338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:32:22+05:30"} [2026-01-11 01:32:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyOEYyRkE2NUI1RkJDNTA2AA== [2026-01-11 01:32:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyOEYyRkE2NUI1RkJDNTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyOEYyRkE2NUI1RkJDNTA2AA==\",\"timestamp\":\"1768075338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:32:22+05:30"} [2026-01-11 01:32:23] [DEBUG] Ignoring event: delivered [2026-01-11 01:32:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:02:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3REI5MDc5NTAyQzAxOTI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3REI5MDc5NTAyQzAxOTI2AA==", "timestamp": "1768075343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:32:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:32:25] [INFO] Sending instructions to 917202000200 [2026-01-11 01:32:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:32:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:32:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8dee98e2a4224c9199fcc74d40db65c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:32:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:32:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3REI5MDc5NTAyQzAxOTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3REI5MDc5NTAyQzAxOTI2AA==\",\"timestamp\":\"1768075343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:32:27+05:30"} [2026-01-11 01:32:29] [DEBUG] Ignoring event: delivered [2026-01-11 01:32:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:32:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3REI5MDc5NTAyQzAxOTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3REI5MDc5NTAyQzAxOTI2AA==\",\"timestamp\":\"1768075343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:32:27+05:30"} [2026-01-11 01:32:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3REI5MDc5NTAyQzAxOTI2AA== [2026-01-11 01:32:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:02:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1QUE4OTI4MkI4NTkzOEJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1QUE4OTI4MkI4NTkzOEJDAA==", "timestamp": "1768075349", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:32:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:32:31] [INFO] Sending instructions to 917202000200 [2026-01-11 01:32:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:32:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:32:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d5b9017f7f5459990ecaafb99f9359c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:32:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1QUE4OTI4MkI4NTkzOEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1QUE4OTI4MkI4NTkzOEJDAA==\",\"timestamp\":\"1768075349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:32:35+05:30"} [2026-01-11 01:32:36] [DEBUG] Ignoring event: delivered [2026-01-11 01:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:32:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1QUE4OTI4MkI4NTkzOEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1QUE4OTI4MkI4NTkzOEJDAA==\",\"timestamp\":\"1768075349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:32:35+05:30"} [2026-01-11 01:32:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1QUE4OTI4MkI4NTkzOEJDAA== [2026-01-11 01:33:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:03:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyRUE5QjZGOEU2QTYxRTAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyRUE5QjZGOEU2QTYxRTAwAA==", "timestamp": "1768075385", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:33:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:33:07] [INFO] Sending instructions to 917202000200 [2026-01-11 01:33:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:33:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:33:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bad898fb6d1641b586a1e397153b839c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:33:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyRUE5QjZGOEU2QTYxRTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyRUE5QjZGOEU2QTYxRTAwAA==\",\"timestamp\":\"1768075385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:10+05:30"} [2026-01-11 01:33:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyRUE5QjZGOEU2QTYxRTAwAA== [2026-01-11 01:33:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyRUE5QjZGOEU2QTYxRTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyRUE5QjZGOEU2QTYxRTAwAA==\",\"timestamp\":\"1768075385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:10+05:30"} [2026-01-11 01:33:11] [DEBUG] Ignoring event: delivered [2026-01-11 01:33:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:03:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENERjkyODA3NkJFOTQyOEU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENERjkyODA3NkJFOTQyOEU3AA==", "timestamp": "1768075391", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:33:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:33:12] [INFO] Sending instructions to 917202000200 [2026-01-11 01:33:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:33:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:33:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "542fa36c17f14a17a8a995fc47b935b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:33:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENERjkyODA3NkJFOTQyOEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENERjkyODA3NkJFOTQyOEU3AA==\",\"timestamp\":\"1768075391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:14+05:30"} [2026-01-11 01:33:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENERjkyODA3NkJFOTQyOEU3AA== [2026-01-11 01:33:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENERjkyODA3NkJFOTQyOEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENERjkyODA3NkJFOTQyOEU3AA==\",\"timestamp\":\"1768075391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:14+05:30"} [2026-01-11 01:33:15] [DEBUG] Ignoring event: delivered [2026-01-11 01:33:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:03:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NjUxOTBFMkQwRTA4MTZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NjUxOTBFMkQwRTA4MTZBAA==", "timestamp": "1768075396", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:33:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:33:18] [INFO] Sending instructions to 917202000200 [2026-01-11 01:33:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:33:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:33:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f8ebe10731a4e7ea04e718136771de7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NjUxOTBFMkQwRTA4MTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NjUxOTBFMkQwRTA4MTZBAA==\",\"timestamp\":\"1768075396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:20+05:30"} [2026-01-11 01:33:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NjUxOTBFMkQwRTA4MTZBAA== [2026-01-11 01:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NjUxOTBFMkQwRTA4MTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NjUxOTBFMkQwRTA4MTZBAA==\",\"timestamp\":\"1768075396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:20+05:30"} [2026-01-11 01:33:20] [DEBUG] Ignoring event: delivered [2026-01-11 01:33:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:03:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4MEVDMjc3NUFGNDlERjAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4MEVDMjc3NUFGNDlERjAyAA==", "timestamp": "1768075401", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:33:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:33:23] [INFO] Sending instructions to 917202000200 [2026-01-11 01:33:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:33:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:33:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48305b14df4f46109dd43f70fcd35104", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:33:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4MEVDMjc3NUFGNDlERjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4MEVDMjc3NUFGNDlERjAyAA==\",\"timestamp\":\"1768075401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:26+05:30"} [2026-01-11 01:33:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4MEVDMjc3NUFGNDlERjAyAA== [2026-01-11 01:33:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4MEVDMjc3NUFGNDlERjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4MEVDMjc3NUFGNDlERjAyAA==\",\"timestamp\":\"1768075401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:26+05:30"} [2026-01-11 01:33:27] [DEBUG] Ignoring event: delivered [2026-01-11 01:33:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:03:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4REE3OTY2NUI4M0JDMzkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4REE3OTY2NUI4M0JDMzkwAA==", "timestamp": "1768075406", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:33:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:33:28] [INFO] Sending instructions to 917202000200 [2026-01-11 01:33:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:33:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:33:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad2b0e33fcc04e0aa83fa40e81200e39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4REE3OTY2NUI4M0JDMzkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4REE3OTY2NUI4M0JDMzkwAA==\",\"timestamp\":\"1768075406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:29+05:30"} [2026-01-11 01:33:29] [DEBUG] Ignoring event: delivered [2026-01-11 01:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4REE3OTY2NUI4M0JDMzkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4REE3OTY2NUI4M0JDMzkwAA==\",\"timestamp\":\"1768075406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:29+05:30"} [2026-01-11 01:33:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4REE3OTY2NUI4M0JDMzkwAA== [2026-01-11 01:33:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:03:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCQTkzNDg2OUVDQUY4OUI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCQTkzNDg2OUVDQUY4OUI0AA==", "timestamp": "1768075412", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:33:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:33:34] [INFO] Sending instructions to 917202000200 [2026-01-11 01:33:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:33:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:33:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3336e3b17aa545518aba7c19e9a6755d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:33:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:03:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGRUFFODlGMEQ1QkZFNENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGRUFFODlGMEQ1QkZFNENGAA==", "timestamp": "1768075418", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:33:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:33:40] [INFO] Sending instructions to 917202000200 [2026-01-11 01:33:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:33:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:33:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d88b584caf7439db6b0a26db5bb99df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:33:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCQTkzNDg2OUVDQUY4OUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCQTkzNDg2OUVDQUY4OUI0AA==\",\"timestamp\":\"1768075412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:39+05:30"} [2026-01-11 01:33:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCQTkzNDg2OUVDQUY4OUI0AA== [2026-01-11 01:33:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCQTkzNDg2OUVDQUY4OUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCQTkzNDg2OUVDQUY4OUI0AA==\",\"timestamp\":\"1768075412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:39+05:30"} [2026-01-11 01:33:40] [DEBUG] Ignoring event: delivered [2026-01-11 01:33:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGRUFFODlGMEQ1QkZFNENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGRUFFODlGMEQ1QkZFNENGAA==\",\"timestamp\":\"1768075418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:40+05:30"} [2026-01-11 01:33:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:33:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:33:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGRUFFODlGMEQ1QkZFNENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGRUFFODlGMEQ1QkZFNENGAA==\",\"timestamp\":\"1768075418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:33:40+05:30"} [2026-01-11 01:33:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGRUFFODlGMEQ1QkZFNENGAA== [2026-01-11 01:34:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:04:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEN0QyNTk3RTA3MTYyNzFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEN0QyNTk3RTA3MTYyNzFEAA==", "timestamp": "1768075454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:34:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:34:16] [INFO] Sending instructions to 917202000200 [2026-01-11 01:34:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:34:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:34:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3dac078e64ca433086bf61db1f7739c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:34:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:34:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEN0QyNTk3RTA3MTYyNzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEN0QyNTk3RTA3MTYyNzFEAA==\",\"timestamp\":\"1768075454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:34:18+05:30"} [2026-01-11 01:34:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEN0QyNTk3RTA3MTYyNzFEAA== [2026-01-11 01:34:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:34:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEN0QyNTk3RTA3MTYyNzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEN0QyNTk3RTA3MTYyNzFEAA==\",\"timestamp\":\"1768075454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:34:18+05:30"} [2026-01-11 01:34:19] [DEBUG] Ignoring event: delivered [2026-01-11 01:34:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:04:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzOENCNDk5OTE3OUU2NjAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzOENCNDk5OTE3OUU2NjAyAA==", "timestamp": "1768075460", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:34:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:34:21] [INFO] Sending instructions to 917202000200 [2026-01-11 01:34:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:34:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:34:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b19720c432f4f35b137f08ad48fa448", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:34:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:34:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzOENCNDk5OTE3OUU2NjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzOENCNDk5OTE3OUU2NjAyAA==\",\"timestamp\":\"1768075460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:34:23+05:30"} [2026-01-11 01:34:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzOENCNDk5OTE3OUU2NjAyAA== [2026-01-11 01:34:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:34:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzOENCNDk5OTE3OUU2NjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzOENCNDk5OTE3OUU2NjAyAA==\",\"timestamp\":\"1768075460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:34:23+05:30"} [2026-01-11 01:34:24] [DEBUG] Ignoring event: delivered [2026-01-11 01:34:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:04:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0N0ZGMjNGQ0YwMTFGMzYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0N0ZGMjNGQ0YwMTFGMzYzAA==", "timestamp": "1768075496", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:34:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:34:57] [INFO] Sending instructions to 917202000200 [2026-01-11 01:34:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:34:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:34:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "435d8c7187ca4401b2af0afb9371d5bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:35:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0N0ZGMjNGQ0YwMTFGMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0N0ZGMjNGQ0YwMTFGMzYzAA==\",\"timestamp\":\"1768075496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:00+05:30"} [2026-01-11 01:35:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0N0ZGMjNGQ0YwMTFGMzYzAA== [2026-01-11 01:35:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0N0ZGMjNGQ0YwMTFGMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0N0ZGMjNGQ0YwMTFGMzYzAA==\",\"timestamp\":\"1768075496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:00+05:30"} [2026-01-11 01:35:01] [DEBUG] Ignoring event: delivered [2026-01-11 01:35:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:05:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyQTQ3RDA1NTc2RjM0ODdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyQTQ3RDA1NTc2RjM0ODdBAA==", "timestamp": "1768075501", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:35:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:35:03] [INFO] Sending instructions to 917202000200 [2026-01-11 01:35:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:35:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:35:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "214331df97174470bdb667d01f2e194c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:35:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:05:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFOUMyMjBCMUFBQkRBQUYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFOUMyMjBCMUFBQkRBQUYyAA==", "timestamp": "1768075507", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:35:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:35:09] [INFO] Sending instructions to 917202000200 [2026-01-11 01:35:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:35:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:35:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca13c753f8804ce49f9ca55b54663e86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:35:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyQTQ3RDA1NTc2RjM0ODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyQTQ3RDA1NTc2RjM0ODdBAA==\",\"timestamp\":\"1768075501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:08+05:30"} [2026-01-11 01:35:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyQTQ3RDA1NTc2RjM0ODdBAA== [2026-01-11 01:35:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyQTQ3RDA1NTc2RjM0ODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyQTQ3RDA1NTc2RjM0ODdBAA==\",\"timestamp\":\"1768075501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:08+05:30"} [2026-01-11 01:35:09] [DEBUG] Ignoring event: delivered [2026-01-11 01:35:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFOUMyMjBCMUFBQkRBQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFOUMyMjBCMUFBQkRBQUYyAA==\",\"timestamp\":\"1768075507\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:09+05:30"} [2026-01-11 01:35:10] [DEBUG] Ignoring event: delivered [2026-01-11 01:35:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFOUMyMjBCMUFBQkRBQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFOUMyMjBCMUFBQkRBQUYyAA==\",\"timestamp\":\"1768075507\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:09+05:30"} [2026-01-11 01:35:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFOUMyMjBCMUFBQkRBQUYyAA== [2026-01-11 01:35:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:05:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2Mzg4MTg1RTQ1M0M5MkEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2Mzg4MTg1RTQ1M0M5MkEwAA==", "timestamp": "1768075512", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:35:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:35:14] [INFO] Sending instructions to 917202000200 [2026-01-11 01:35:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:35:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:35:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4b0b41b44a0456ea15073c181a198a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:35:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2Mzg4MTg1RTQ1M0M5MkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2Mzg4MTg1RTQ1M0M5MkEwAA==\",\"timestamp\":\"1768075512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:19+05:30"} [2026-01-11 01:35:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2Mzg4MTg1RTQ1M0M5MkEwAA== [2026-01-11 01:35:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2Mzg4MTg1RTQ1M0M5MkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2Mzg4MTg1RTQ1M0M5MkEwAA==\",\"timestamp\":\"1768075512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:19+05:30"} [2026-01-11 01:35:19] [DEBUG] Ignoring event: delivered [2026-01-11 01:35:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:05:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRCNTZERUJDMzZDOTZDMDdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRCNTZERUJDMzZDOTZDMDdEAA==", "timestamp": "1768075548", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:35:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:35:50] [INFO] Sending instructions to 917202000200 [2026-01-11 01:35:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:35:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:35:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9952d9b2760948b696672b24dc6187ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRCNTZERUJDMzZDOTZDMDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRCNTZERUJDMzZDOTZDMDdEAA==\",\"timestamp\":\"1768075548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:51+05:30"} [2026-01-11 01:35:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRCNTZERUJDMzZDOTZDMDdEAA== [2026-01-11 01:35:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRCNTZERUJDMzZDOTZDMDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRCNTZERUJDMzZDOTZDMDdEAA==\",\"timestamp\":\"1768075548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:35:51+05:30"} [2026-01-11 01:35:53] [DEBUG] Ignoring event: delivered [2026-01-11 01:35:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:05:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4RjMxMjZDQUI1QjdBODc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4RjMxMjZDQUI1QjdBODc0AA==", "timestamp": "1768075554", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:35:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:35:56] [INFO] Sending instructions to 917202000200 [2026-01-11 01:35:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:35:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:35:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ab6c744e96541b5b8ac73ecbdf1b829", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:36:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:06:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2OEE2N0FDNDdENjg3NUJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2OEE2N0FDNDdENjg3NUJFAA==", "timestamp": "1768075560", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:36:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:36:01] [INFO] Sending instructions to 917202000200 [2026-01-11 01:36:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:36:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:36:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf6f1bafc2394e2db0c48999b5938d70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:36:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4RjMxMjZDQUI1QjdBODc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4RjMxMjZDQUI1QjdBODc0AA==\",\"timestamp\":\"1768075554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:01+05:30"} [2026-01-11 01:36:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4RjMxMjZDQUI1QjdBODc0AA== [2026-01-11 01:36:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:35:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4RjMxMjZDQUI1QjdBODc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4RjMxMjZDQUI1QjdBODc0AA==\",\"timestamp\":\"1768075554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:01+05:30"} [2026-01-11 01:36:03] [DEBUG] Ignoring event: delivered [2026-01-11 01:36:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2OEE2N0FDNDdENjg3NUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2OEE2N0FDNDdENjg3NUJFAA==\",\"timestamp\":\"1768075560\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:02+05:30"} [2026-01-11 01:36:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2OEE2N0FDNDdENjg3NUJFAA== [2026-01-11 01:36:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2OEE2N0FDNDdENjg3NUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2OEE2N0FDNDdENjg3NUJFAA==\",\"timestamp\":\"1768075560\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:02+05:30"} [2026-01-11 01:36:04] [DEBUG] Ignoring event: delivered [2026-01-11 01:36:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:06:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3RTNEQ0QyQkYyQTA0QkQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3RTNEQ0QyQkYyQTA0QkQ1AA==", "timestamp": "1768075565", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:36:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:36:07] [INFO] Sending instructions to 917202000200 [2026-01-11 01:36:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:36:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:36:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e234bee823c445a0b16ae2ca9db1a872", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:36:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3RTNEQ0QyQkYyQTA0QkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3RTNEQ0QyQkYyQTA0QkQ1AA==\",\"timestamp\":\"1768075565\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:11+05:30"} [2026-01-11 01:36:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3RTNEQ0QyQkYyQTA0QkQ1AA== [2026-01-11 01:36:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3RTNEQ0QyQkYyQTA0QkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3RTNEQ0QyQkYyQTA0QkQ1AA==\",\"timestamp\":\"1768075565\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:11+05:30"} [2026-01-11 01:36:12] [DEBUG] Ignoring event: delivered [2026-01-11 01:36:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:06:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNEMUUzRENEN0FGOUI1RTc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNEMUUzRENEN0FGOUI1RTc5AA==", "timestamp": "1768075602", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:36:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:36:43] [INFO] Sending instructions to 917202000200 [2026-01-11 01:36:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:36:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:36:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "911a8571bd284d60914175a0b0716009", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:36:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNEMUUzRENEN0FGOUI1RTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNEMUUzRENEN0FGOUI1RTc5AA==\",\"timestamp\":\"1768075602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:45+05:30"} [2026-01-11 01:36:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNEMUUzRENEN0FGOUI1RTc5AA== [2026-01-11 01:36:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNEMUUzRENEN0FGOUI1RTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNEMUUzRENEN0FGOUI1RTc5AA==\",\"timestamp\":\"1768075602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:45+05:30"} [2026-01-11 01:36:46] [DEBUG] Ignoring event: delivered [2026-01-11 01:36:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:06:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OUFGRjBBNzYxRTgwQ0ZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OUFGRjBBNzYxRTgwQ0ZCAA==", "timestamp": "1768075607", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:36:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:36:49] [INFO] Sending instructions to 917202000200 [2026-01-11 01:36:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:36:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:36:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b02baba9a554624bfb21dd19672c092", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:36:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OUFGRjBBNzYxRTgwQ0ZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OUFGRjBBNzYxRTgwQ0ZCAA==\",\"timestamp\":\"1768075607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:53+05:30"} [2026-01-11 01:36:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OUFGRjBBNzYxRTgwQ0ZCAA== [2026-01-11 01:36:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OUFGRjBBNzYxRTgwQ0ZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OUFGRjBBNzYxRTgwQ0ZCAA==\",\"timestamp\":\"1768075607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:53+05:30"} [2026-01-11 01:36:54] [DEBUG] Ignoring event: delivered [2026-01-11 01:36:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:06:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjU3Qzg2QTY1Q0VFMTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjU3Qzg2QTY1Q0VFMTU5AA==", "timestamp": "1768075612", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:36:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:36:54] [INFO] Sending instructions to 917202000200 [2026-01-11 01:36:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:36:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:36:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a332276180c04d8dbd006ffe0d9fb39d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:36:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjU3Qzg2QTY1Q0VFMTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjU3Qzg2QTY1Q0VFMTU5AA==\",\"timestamp\":\"1768075612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:59+05:30"} [2026-01-11 01:36:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjU3Qzg2QTY1Q0VFMTU5AA== [2026-01-11 01:36:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:36:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjU3Qzg2QTY1Q0VFMTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjU3Qzg2QTY1Q0VFMTU5AA==\",\"timestamp\":\"1768075612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:36:59+05:30"} [2026-01-11 01:36:59] [DEBUG] Ignoring event: delivered [2026-01-11 01:37:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:07:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdERTUwNzNBRDgxOTkzNUE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdERTUwNzNBRDgxOTkzNUE2AA==", "timestamp": "1768075648", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:37:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:37:30] [INFO] Sending instructions to 917202000200 [2026-01-11 01:37:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:37:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:37:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "873b6210dc2941a0b40c621ac2e64279", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdERTUwNzNBRDgxOTkzNUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdERTUwNzNBRDgxOTkzNUE2AA==\",\"timestamp\":\"1768075648\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:32+05:30"} [2026-01-11 01:37:33] [DEBUG] Ignoring event: delivered [2026-01-11 01:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdERTUwNzNBRDgxOTkzNUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdERTUwNzNBRDgxOTkzNUE2AA==\",\"timestamp\":\"1768075648\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:32+05:30"} [2026-01-11 01:37:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdERTUwNzNBRDgxOTkzNUE2AA== [2026-01-11 01:37:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:07:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDN0ZGNDI0MEMzQTM0NDAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDN0ZGNDI0MEMzQTM0NDAyAA==", "timestamp": "1768075654", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:37:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:37:35] [INFO] Sending instructions to 917202000200 [2026-01-11 01:37:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:37:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:37:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6f291dd45b84130ac144a70f845ec50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDN0ZGNDI0MEMzQTM0NDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDN0ZGNDI0MEMzQTM0NDAyAA==\",\"timestamp\":\"1768075654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:38+05:30"} [2026-01-11 01:37:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDN0ZGNDI0MEMzQTM0NDAyAA== [2026-01-11 01:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDN0ZGNDI0MEMzQTM0NDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDN0ZGNDI0MEMzQTM0NDAyAA==\",\"timestamp\":\"1768075654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:38+05:30"} [2026-01-11 01:37:39] [DEBUG] Ignoring event: delivered [2026-01-11 01:37:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:07:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRTk1Qzg1NzVCRTZCMUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRTk1Qzg1NzVCRTZCMUREAA==", "timestamp": "1768075659", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:37:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:37:41] [INFO] Sending instructions to 917202000200 [2026-01-11 01:37:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:37:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:37:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "520b55a7fb8442e29f98b99268b12635", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:37:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:07:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5QkI0NTcyRTQwM0UwRjQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5QkI0NTcyRTQwM0UwRjQ1AA==", "timestamp": "1768075665", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:37:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:37:47] [INFO] Sending instructions to 917202000200 [2026-01-11 01:37:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:37:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:37:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b847f5c704c3491a92b2247333d2ace7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRTk1Qzg1NzVCRTZCMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRTk1Qzg1NzVCRTZCMUREAA==\",\"timestamp\":\"1768075659\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:47+05:30"} [2026-01-11 01:37:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRTk1Qzg1NzVCRTZCMUREAA== [2026-01-11 01:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRTk1Qzg1NzVCRTZCMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlCRTk1Qzg1NzVCRTZCMUREAA==\",\"timestamp\":\"1768075659\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:47+05:30"} [2026-01-11 01:37:48] [DEBUG] Ignoring event: delivered [2026-01-11 01:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5QkI0NTcyRTQwM0UwRjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5QkI0NTcyRTQwM0UwRjQ1AA==\",\"timestamp\":\"1768075665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:47+05:30"} [2026-01-11 01:37:48] [DEBUG] Ignoring event: delivered [2026-01-11 01:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5QkI0NTcyRTQwM0UwRjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5QkI0NTcyRTQwM0UwRjQ1AA==\",\"timestamp\":\"1768075665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:47+05:30"} [2026-01-11 01:37:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5QkI0NTcyRTQwM0UwRjQ1AA== [2026-01-11 01:37:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:07:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3Qzc5MkUxMDNGRURGMkVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3Qzc5MkUxMDNGRURGMkVDAA==", "timestamp": "1768075670", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:37:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:37:52] [INFO] Sending instructions to 917202000200 [2026-01-11 01:37:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:37:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:37:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34419100e2174165b55c15015c784152", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:37:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3Qzc5MkUxMDNGRURGMkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3Qzc5MkUxMDNGRURGMkVDAA==\",\"timestamp\":\"1768075670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:56+05:30"} [2026-01-11 01:37:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3Qzc5MkUxMDNGRURGMkVDAA== [2026-01-11 01:37:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3Qzc5MkUxMDNGRURGMkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3Qzc5MkUxMDNGRURGMkVDAA==\",\"timestamp\":\"1768075670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:37:56+05:30"} [2026-01-11 01:37:57] [DEBUG] Ignoring event: delivered [2026-01-11 01:37:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:07:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCNzg1ODRENTc5OEFCMDgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCNzg1ODRENTc5OEFCMDgxAA==", "timestamp": "1768075676", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:37:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:37:58] [INFO] Sending instructions to 917202000200 [2026-01-11 01:37:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:37:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:37:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0c867bfa2284adab462653fb37b94ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:38:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCNzg1ODRENTc5OEFCMDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCNzg1ODRENTc5OEFCMDgxAA==\",\"timestamp\":\"1768075676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:38:02+05:30"} [2026-01-11 01:38:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCNzg1ODRENTc5OEFCMDgxAA== [2026-01-11 01:38:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:37:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCNzg1ODRENTc5OEFCMDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCNzg1ODRENTc5OEFCMDgxAA==\",\"timestamp\":\"1768075676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:38:02+05:30"} [2026-01-11 01:38:03] [DEBUG] Ignoring event: delivered [2026-01-11 01:38:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:08:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NEI2MzYyNEFGRTM3M0ZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NEI2MzYyNEFGRTM3M0ZBAA==", "timestamp": "1768075712", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:38:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:38:34] [INFO] Sending instructions to 917202000200 [2026-01-11 01:38:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:38:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:38:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c2ecf98e1684af1a400b484b7834ecc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:38:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NEI2MzYyNEFGRTM3M0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NEI2MzYyNEFGRTM3M0ZBAA==\",\"timestamp\":\"1768075712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:38:38+05:30"} [2026-01-11 01:38:40] [DEBUG] Ignoring event: delivered [2026-01-11 01:38:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NEI2MzYyNEFGRTM3M0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NEI2MzYyNEFGRTM3M0ZBAA==\",\"timestamp\":\"1768075712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:38:38+05:30"} [2026-01-11 01:38:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NEI2MzYyNEFGRTM3M0ZBAA== [2026-01-11 01:38:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:08:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGODEwMUY5QUVFM0NENDkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGODEwMUY5QUVFM0NENDkyAA==", "timestamp": "1768075718", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:38:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:38:40] [INFO] Sending instructions to 917202000200 [2026-01-11 01:38:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:38:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:38:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba4b22f1440e401d88d8925783ca30ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:38:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:38:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGODEwMUY5QUVFM0NENDkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGODEwMUY5QUVFM0NENDkyAA==\",\"timestamp\":\"1768075718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:38:42+05:30"} [2026-01-11 01:38:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGODEwMUY5QUVFM0NENDkyAA== [2026-01-11 01:38:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:38:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGODEwMUY5QUVFM0NENDkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGODEwMUY5QUVFM0NENDkyAA==\",\"timestamp\":\"1768075718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:38:42+05:30"} [2026-01-11 01:38:43] [DEBUG] Ignoring event: delivered [2026-01-11 01:38:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:08:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGQkI0RDQ3Rjc5QjU4NzY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGQkI0RDQ3Rjc5QjU4NzY4AA==", "timestamp": "1768075724", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:38:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:38:46] [INFO] Sending instructions to 917202000200 [2026-01-11 01:38:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:38:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:38:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd71709a92ba49a88ae45432d519791d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:38:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:38:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGQkI0RDQ3Rjc5QjU4NzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGQkI0RDQ3Rjc5QjU4NzY4AA==\",\"timestamp\":\"1768075724\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:38:52+05:30"} [2026-01-11 01:38:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGQkI0RDQ3Rjc5QjU4NzY4AA== [2026-01-11 01:38:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:38:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGQkI0RDQ3Rjc5QjU4NzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGQkI0RDQ3Rjc5QjU4NzY4AA==\",\"timestamp\":\"1768075724\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:38:52+05:30"} [2026-01-11 01:38:53] [DEBUG] Ignoring event: delivered [2026-01-11 01:39:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:09:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3REQxREQxNzdFMkM5NTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3REQxREQxNzdFMkM5NTU0AA==", "timestamp": "1768075760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:39:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:39:22] [INFO] Sending instructions to 917202000200 [2026-01-11 01:39:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:39:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:39:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f889492aa4242109034fcd608d017d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:39:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:09:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2OEE2MzlEMTM0QzNGNUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2OEE2MzlEMTM0QzNGNUNDAA==", "timestamp": "1768075766", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:39:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:39:27] [INFO] Sending instructions to 917202000200 [2026-01-11 01:39:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:39:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:39:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "273c22030efb4ddf9c8aef6f4a620c43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:39:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3REQxREQxNzdFMkM5NTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3REQxREQxNzdFMkM5NTU0AA==\",\"timestamp\":\"1768075760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:39:26+05:30"} [2026-01-11 01:39:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3REQxREQxNzdFMkM5NTU0AA== [2026-01-11 01:39:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3REQxREQxNzdFMkM5NTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3REQxREQxNzdFMkM5NTU0AA==\",\"timestamp\":\"1768075760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:39:26+05:30"} [2026-01-11 01:39:28] [DEBUG] Ignoring event: delivered [2026-01-11 01:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2OEE2MzlEMTM0QzNGNUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2OEE2MzlEMTM0QzNGNUNDAA==\",\"timestamp\":\"1768075766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:39:32+05:30"} [2026-01-11 01:39:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2OEE2MzlEMTM0QzNGNUNDAA== [2026-01-11 01:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2OEE2MzlEMTM0QzNGNUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2OEE2MzlEMTM0QzNGNUNDAA==\",\"timestamp\":\"1768075766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:39:32+05:30"} [2026-01-11 01:39:33] [DEBUG] Ignoring event: delivered [2026-01-11 01:39:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:09:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RDYwOURERTZBNUJCNzZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RDYwOURERTZBNUJCNzZEAA==", "timestamp": "1768075771", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:39:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:39:33] [INFO] Sending instructions to 917202000200 [2026-01-11 01:39:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:39:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:39:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "654c84d2575e41cdb5efa32bf2d165ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:39:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:39:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RDYwOURERTZBNUJCNzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RDYwOURERTZBNUJCNzZEAA==\",\"timestamp\":\"1768075771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:39:35+05:30"} [2026-01-11 01:39:35] [DEBUG] Ignoring event: delivered [2026-01-11 01:39:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:39:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RDYwOURERTZBNUJCNzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RDYwOURERTZBNUJCNzZEAA==\",\"timestamp\":\"1768075771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:39:35+05:30"} [2026-01-11 01:39:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RDYwOURERTZBNUJCNzZEAA== [2026-01-11 01:39:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:09:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I1RkY4RjIxNTQwRkNEMjhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I1RkY4RjIxNTQwRkNEMjhCAA==", "timestamp": "1768075777", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:39:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:39:38] [INFO] Sending instructions to 917202000200 [2026-01-11 01:39:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:39:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:39:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd1c0bc7edd247f7acc6331d3d6a04df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:39:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:39:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I1RkY4RjIxNTQwRkNEMjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I1RkY4RjIxNTQwRkNEMjhCAA==\",\"timestamp\":\"1768075777\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:39:41+05:30"} [2026-01-11 01:39:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I1RkY4RjIxNTQwRkNEMjhCAA== [2026-01-11 01:39:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:39:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I1RkY4RjIxNTQwRkNEMjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I1RkY4RjIxNTQwRkNEMjhCAA==\",\"timestamp\":\"1768075777\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:39:41+05:30"} [2026-01-11 01:39:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:40:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:10:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4MkJFNDNEOUMzNTYxN0ZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4MkJFNDNEOUMzNTYxN0ZDAA==", "timestamp": "1768075813", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:40:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:40:14] [INFO] Sending instructions to 917202000200 [2026-01-11 01:40:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:40:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:40:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7bcefab5ec95473d9ac84a2255ff3000", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4MkJFNDNEOUMzNTYxN0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4MkJFNDNEOUMzNTYxN0ZDAA==\",\"timestamp\":\"1768075813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:40:18+05:30"} [2026-01-11 01:40:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4MkJFNDNEOUMzNTYxN0ZDAA== [2026-01-11 01:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4MkJFNDNEOUMzNTYxN0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4MkJFNDNEOUMzNTYxN0ZDAA==\",\"timestamp\":\"1768075813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:40:18+05:30"} [2026-01-11 01:40:19] [DEBUG] Ignoring event: delivered [2026-01-11 01:40:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:10:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwOUVEMjQyODBFQjYxOTc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwOUVEMjQyODBFQjYxOTc3AA==", "timestamp": "1768075818", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:40:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:40:19] [INFO] Sending instructions to 917202000200 [2026-01-11 01:40:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:40:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:40:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf27b7c88aaa4b488435e758794320e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:40:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwOUVEMjQyODBFQjYxOTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwOUVEMjQyODBFQjYxOTc3AA==\",\"timestamp\":\"1768075818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:40:24+05:30"} [2026-01-11 01:40:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwOUVEMjQyODBFQjYxOTc3AA== [2026-01-11 01:40:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwOUVEMjQyODBFQjYxOTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwOUVEMjQyODBFQjYxOTc3AA==\",\"timestamp\":\"1768075818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:40:24+05:30"} [2026-01-11 01:40:25] [DEBUG] Ignoring event: delivered [2026-01-11 01:40:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:10:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1NzdEQzAzODhDNEUwRDc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1NzdEQzAzODhDNEUwRDc3AA==", "timestamp": "1768075823", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:40:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:40:25] [INFO] Sending instructions to 917202000200 [2026-01-11 01:40:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:40:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:40:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16c9be857e6b4bf5864da25759d59f56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:40:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:10:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOUMwN0Q1QUIyMjJGRjczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOUMwN0Q1QUIyMjJGRjczAA==", "timestamp": "1768075829", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:40:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:40:31] [INFO] Sending instructions to 917202000200 [2026-01-11 01:40:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:40:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:40:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac107b03b71f44cd87d63033d26c8c0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:40:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1NzdEQzAzODhDNEUwRDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1NzdEQzAzODhDNEUwRDc3AA==\",\"timestamp\":\"1768075823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:40:30+05:30"} [2026-01-11 01:40:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1NzdEQzAzODhDNEUwRDc3AA== [2026-01-11 01:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:40:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1NzdEQzAzODhDNEUwRDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1NzdEQzAzODhDNEUwRDc3AA==\",\"timestamp\":\"1768075823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:40:30+05:30"} [2026-01-11 01:40:31] [DEBUG] Ignoring event: delivered [2026-01-11 01:40:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:40:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOUMwN0Q1QUIyMjJGRjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOUMwN0Q1QUIyMjJGRjczAA==\",\"timestamp\":\"1768075829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:40:31+05:30"} [2026-01-11 01:40:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOUMwN0Q1QUIyMjJGRjczAA== [2026-01-11 01:40:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:40:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOUMwN0Q1QUIyMjJGRjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOUMwN0Q1QUIyMjJGRjczAA==\",\"timestamp\":\"1768075829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:40:31+05:30"} [2026-01-11 01:40:32] [DEBUG] Ignoring event: delivered [2026-01-11 01:41:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:11:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDMTJGMTdCQkZCQjRCODZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDMTJGMTdCQkZCQjRCODZDAA==", "timestamp": "1768075866", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:41:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:41:07] [INFO] Sending instructions to 917202000200 [2026-01-11 01:41:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:41:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:41:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "135c7c8c306740b7beaf445ba0f789a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:41:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:11:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4MTcwNUVCRDZCREZEMjhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4MTcwNUVCRDZCREZEMjhCAA==", "timestamp": "1768075871", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:41:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:41:13] [INFO] Sending instructions to 917202000200 [2026-01-11 01:41:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:41:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:41:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b84f5c0dccc4573899b46f86a2fad76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:41:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDMTJGMTdCQkZCQjRCODZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDMTJGMTdCQkZCQjRCODZDAA==\",\"timestamp\":\"1768075866\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:41:13+05:30"} [2026-01-11 01:41:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDMTJGMTdCQkZCQjRCODZDAA== [2026-01-11 01:41:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDMTJGMTdCQkZCQjRCODZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDMTJGMTdCQkZCQjRCODZDAA==\",\"timestamp\":\"1768075866\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:41:13+05:30"} [2026-01-11 01:41:14] [DEBUG] Ignoring event: delivered [2026-01-11 01:41:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:41:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4MTcwNUVCRDZCREZEMjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4MTcwNUVCRDZCREZEMjhCAA==\",\"timestamp\":\"1768075871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:41:14+05:30"} [2026-01-11 01:41:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4MTcwNUVCRDZCREZEMjhCAA== [2026-01-11 01:41:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:41:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4MTcwNUVCRDZCREZEMjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4MTcwNUVCRDZCREZEMjhCAA==\",\"timestamp\":\"1768075871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:41:14+05:30"} [2026-01-11 01:41:15] [DEBUG] Ignoring event: delivered [2026-01-11 01:41:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:11:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QUNCODhFMDdBRUIyRDk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QUNCODhFMDdBRUIyRDk4AA==", "timestamp": "1768075877", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:41:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:41:18] [INFO] Sending instructions to 917202000200 [2026-01-11 01:41:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:41:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:41:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad95ac7308234beba4d36ed57e0b6b93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:41:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:41:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QUNCODhFMDdBRUIyRDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QUNCODhFMDdBRUIyRDk4AA==\",\"timestamp\":\"1768075877\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:41:21+05:30"} [2026-01-11 01:41:21] [DEBUG] Ignoring event: delivered [2026-01-11 01:41:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:41:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QUNCODhFMDdBRUIyRDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QUNCODhFMDdBRUIyRDk4AA==\",\"timestamp\":\"1768075877\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:41:21+05:30"} [2026-01-11 01:41:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QUNCODhFMDdBRUIyRDk4AA== [2026-01-11 01:41:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:11:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3OTRDQ0FEMzczRkJCNTBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3OTRDQ0FEMzczRkJCNTBEAA==", "timestamp": "1768075913", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:41:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:41:55] [INFO] Sending instructions to 917202000200 [2026-01-11 01:41:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:41:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:41:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46e06f2be41d4ef480219c18bdb99691", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:42:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:12:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NDk3MzJDODIwN0EzQ0I5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NDk3MzJDODIwN0EzQ0I5AA==", "timestamp": "1768075918", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:42:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:42:00] [INFO] Sending instructions to 917202000200 [2026-01-11 01:42:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:42:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:42:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21538a575aa2491bb41a13050e4e3330", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3OTRDQ0FEMzczRkJCNTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3OTRDQ0FEMzczRkJCNTBEAA==\",\"timestamp\":\"1768075913\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:41:59+05:30"} [2026-01-11 01:42:00] [DEBUG] Ignoring event: delivered [2026-01-11 01:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3OTRDQ0FEMzczRkJCNTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3OTRDQ0FEMzczRkJCNTBEAA==\",\"timestamp\":\"1768075913\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:41:59+05:30"} [2026-01-11 01:42:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3OTRDQ0FEMzczRkJCNTBEAA== [2026-01-11 01:42:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NDk3MzJDODIwN0EzQ0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NDk3MzJDODIwN0EzQ0I5AA==\",\"timestamp\":\"1768075918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:00+05:30"} [2026-01-11 01:42:01] [DEBUG] Ignoring event: delivered [2026-01-11 01:42:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NDk3MzJDODIwN0EzQ0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NDk3MzJDODIwN0EzQ0I5AA==\",\"timestamp\":\"1768075918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:00+05:30"} [2026-01-11 01:42:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NDk3MzJDODIwN0EzQ0I5AA== [2026-01-11 01:42:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:12:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOTMzODk1NzNGMUZBMUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOTMzODk1NzNGMUZBMUNDAA==", "timestamp": "1768075923", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:42:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:42:05] [INFO] Sending instructions to 917202000200 [2026-01-11 01:42:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:42:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:42:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d251fb7427f54316a2c05ada5287b796", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:42:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOTMzODk1NzNGMUZBMUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOTMzODk1NzNGMUZBMUNDAA==\",\"timestamp\":\"1768075923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:10+05:30"} [2026-01-11 01:42:10] [DEBUG] Ignoring event: delivered [2026-01-11 01:42:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOTMzODk1NzNGMUZBMUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOTMzODk1NzNGMUZBMUNDAA==\",\"timestamp\":\"1768075923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:10+05:30"} [2026-01-11 01:42:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOTMzODk1NzNGMUZBMUNDAA== [2026-01-11 01:42:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:12:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMzA3MDU5MTk2RTA0MkYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMzA3MDU5MTk2RTA0MkYxAA==", "timestamp": "1768075929", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:42:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:42:10] [INFO] Sending instructions to 917202000200 [2026-01-11 01:42:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:42:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:42:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b9c387dcdbd4ae8ab29b164436d7344", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:42:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:12:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE1Q0M3QjBEQzFDMUVGNjEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE1Q0M3QjBEQzFDMUVGNjEwAA==", "timestamp": "1768075934", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:42:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:42:15] [INFO] Sending instructions to 917202000200 [2026-01-11 01:42:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:42:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:42:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6978bb2d063c40d7ac440fb38b06d5eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:42:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMzA3MDU5MTk2RTA0MkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMzA3MDU5MTk2RTA0MkYxAA==\",\"timestamp\":\"1768075929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:15+05:30"} [2026-01-11 01:42:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMzA3MDU5MTk2RTA0MkYxAA== [2026-01-11 01:42:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMzA3MDU5MTk2RTA0MkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMzA3MDU5MTk2RTA0MkYxAA==\",\"timestamp\":\"1768075929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:15+05:30"} [2026-01-11 01:42:17] [DEBUG] Ignoring event: delivered [2026-01-11 01:42:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE1Q0M3QjBEQzFDMUVGNjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE1Q0M3QjBEQzFDMUVGNjEwAA==\",\"timestamp\":\"1768075934\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:16+05:30"} [2026-01-11 01:42:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE1Q0M3QjBEQzFDMUVGNjEwAA== [2026-01-11 01:42:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE1Q0M3QjBEQzFDMUVGNjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE1Q0M3QjBEQzFDMUVGNjEwAA==\",\"timestamp\":\"1768075934\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:16+05:30"} [2026-01-11 01:42:17] [DEBUG] Ignoring event: delivered [2026-01-11 01:42:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:12:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0OEY1OTk0MTIxODJBMkRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0OEY1OTk0MTIxODJBMkRDAA==", "timestamp": "1768075970", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:42:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:42:52] [INFO] Sending instructions to 917202000200 [2026-01-11 01:42:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:42:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:42:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "812f7dbf2545462fb529b74d30da8df5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:42:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0OEY1OTk0MTIxODJBMkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0OEY1OTk0MTIxODJBMkRDAA==\",\"timestamp\":\"1768075970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:54+05:30"} [2026-01-11 01:42:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0OEY1OTk0MTIxODJBMkRDAA== [2026-01-11 01:42:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0OEY1OTk0MTIxODJBMkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0OEY1OTk0MTIxODJBMkRDAA==\",\"timestamp\":\"1768075970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:42:54+05:30"} [2026-01-11 01:42:54] [DEBUG] Ignoring event: delivered [2026-01-11 01:42:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:12:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGMjBCQ0M3MUZERjZBNTBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGMjBCQ0M3MUZERjZBNTBCAA==", "timestamp": "1768075975", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:42:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:42:57] [INFO] Sending instructions to 917202000200 [2026-01-11 01:42:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:42:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:42:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28d498047d4045f5a886aa4ace89ccc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:43:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:13:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEQyMzJFQTgwMjJFMjZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEQyMzJFQTgwMjJFMjZDAA==", "timestamp": "1768075981", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:43:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:43:03] [INFO] Sending instructions to 917202000200 [2026-01-11 01:43:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:43:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:43:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d78514581534444b3356c8db45cdb3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:43:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGMjBCQ0M3MUZERjZBNTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGMjBCQ0M3MUZERjZBNTBCAA==\",\"timestamp\":\"1768075975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:08+05:30"} [2026-01-11 01:43:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGMjBCQ0M3MUZERjZBNTBCAA== [2026-01-11 01:43:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:42:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGMjBCQ0M3MUZERjZBNTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGMjBCQ0M3MUZERjZBNTBCAA==\",\"timestamp\":\"1768075975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:08+05:30"} [2026-01-11 01:43:09] [DEBUG] Ignoring event: delivered [2026-01-11 01:43:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:43:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEQyMzJFQTgwMjJFMjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEQyMzJFQTgwMjJFMjZDAA==\",\"timestamp\":\"1768075981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:08+05:30"} [2026-01-11 01:43:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEQyMzJFQTgwMjJFMjZDAA== [2026-01-11 01:43:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:43:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEQyMzJFQTgwMjJFMjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEQyMzJFQTgwMjJFMjZDAA==\",\"timestamp\":\"1768075981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:08+05:30"} [2026-01-11 01:43:09] [DEBUG] Ignoring event: delivered [2026-01-11 01:43:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:13:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3MEUxNEZGMDU4Rjg5QkJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3MEUxNEZGMDU4Rjg5QkJGAA==", "timestamp": "1768076017", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:43:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:43:39] [INFO] Sending instructions to 917202000200 [2026-01-11 01:43:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:43:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:43:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "009181f1010d442788a5b73e60c2082f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:43:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3MEUxNEZGMDU4Rjg5QkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3MEUxNEZGMDU4Rjg5QkJGAA==\",\"timestamp\":\"1768076017\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:41+05:30"} [2026-01-11 01:43:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3MEUxNEZGMDU4Rjg5QkJGAA== [2026-01-11 01:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:43:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3MEUxNEZGMDU4Rjg5QkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3MEUxNEZGMDU4Rjg5QkJGAA==\",\"timestamp\":\"1768076017\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:41+05:30"} [2026-01-11 01:43:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:43:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:13:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4NkYwNkRCM0VBOEJCRThDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4NkYwNkRCM0VBOEJCRThDAA==", "timestamp": "1768076022", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:43:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:43:44] [INFO] Sending instructions to 917202000200 [2026-01-11 01:43:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:43:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:43:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da8eb0703e4945609d97c459e1fba0cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:43:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:13:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGNzVENUIyNDA3RjA4NEZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGNzVENUIyNDA3RjA4NEZCAA==", "timestamp": "1768076028", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:43:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:43:50] [INFO] Sending instructions to 917202000200 [2026-01-11 01:43:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:43:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:43:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "782ee57051a44c2db65cb83eeedac248", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:43:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:43:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4NkYwNkRCM0VBOEJCRThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4NkYwNkRCM0VBOEJCRThDAA==\",\"timestamp\":\"1768076022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:49+05:30"} [2026-01-11 01:43:50] [DEBUG] Ignoring event: delivered [2026-01-11 01:43:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:43:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4NkYwNkRCM0VBOEJCRThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4NkYwNkRCM0VBOEJCRThDAA==\",\"timestamp\":\"1768076022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:49+05:30"} [2026-01-11 01:43:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4NkYwNkRCM0VBOEJCRThDAA== [2026-01-11 01:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:43:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGNzVENUIyNDA3RjA4NEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGNzVENUIyNDA3RjA4NEZCAA==\",\"timestamp\":\"1768076028\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:50+05:30"} [2026-01-11 01:43:51] [DEBUG] Ignoring event: delivered [2026-01-11 01:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:43:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGNzVENUIyNDA3RjA4NEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGNzVENUIyNDA3RjA4NEZCAA==\",\"timestamp\":\"1768076028\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:43:50+05:30"} [2026-01-11 01:43:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGNzVENUIyNDA3RjA4NEZCAA== [2026-01-11 01:44:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:14:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwQjI1REY2RDZCOTRBQTFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwQjI1REY2RDZCOTRBQTFCAA==", "timestamp": "1768076064", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:44:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:44:26] [INFO] Sending instructions to 917202000200 [2026-01-11 01:44:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:44:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:44:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf21be1191d34c4486e1170fcdc13553", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:44:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:14:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQzkzMjA4MjU1OEY5MzZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQzkzMjA4MjU1OEY5MzZCAA==", "timestamp": "1768076069", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:44:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:44:31] [INFO] Sending instructions to 917202000200 [2026-01-11 01:44:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:44:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:44:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2060181146446f49c9f440df088e3d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:44:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:14:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2Njc1MTIwODMzMTNDQkZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2Njc1MTIwODMzMTNDQkZCAA==", "timestamp": "1768076074", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:44:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:44:36] [INFO] Sending instructions to 917202000200 [2026-01-11 01:44:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:44:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:44:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95633a7c3b3247928390f37429f21bb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:44:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwQjI1REY2RDZCOTRBQTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwQjI1REY2RDZCOTRBQTFCAA==\",\"timestamp\":\"1768076064\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:36+05:30"} [2026-01-11 01:44:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwQjI1REY2RDZCOTRBQTFCAA== [2026-01-11 01:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwQjI1REY2RDZCOTRBQTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwQjI1REY2RDZCOTRBQTFCAA==\",\"timestamp\":\"1768076064\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:36+05:30"} [2026-01-11 01:44:39] [DEBUG] Ignoring event: delivered [2026-01-11 01:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQzkzMjA4MjU1OEY5MzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQzkzMjA4MjU1OEY5MzZCAA==\",\"timestamp\":\"1768076069\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:37+05:30"} [2026-01-11 01:44:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQzkzMjA4MjU1OEY5MzZCAA== [2026-01-11 01:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQzkzMjA4MjU1OEY5MzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQzkzMjA4MjU1OEY5MzZCAA==\",\"timestamp\":\"1768076069\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:37+05:30"} [2026-01-11 01:44:39] [DEBUG] Ignoring event: delivered [2026-01-11 01:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2Njc1MTIwODMzMTNDQkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2Njc1MTIwODMzMTNDQkZCAA==\",\"timestamp\":\"1768076074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:37+05:30"} [2026-01-11 01:44:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2Njc1MTIwODMzMTNDQkZCAA== [2026-01-11 01:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2Njc1MTIwODMzMTNDQkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2Njc1MTIwODMzMTNDQkZCAA==\",\"timestamp\":\"1768076074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:37+05:30"} [2026-01-11 01:44:39] [DEBUG] Ignoring event: delivered [2026-01-11 01:44:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:14:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDOTQyMzlERTlBNzA0RURDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDOTQyMzlERTlBNzA0RURDAA==", "timestamp": "1768076079", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:44:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:44:41] [INFO] Sending instructions to 917202000200 [2026-01-11 01:44:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:44:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:44:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d95aa24444e84f4fb99fee58920ddf33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:44:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:14:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3M0VBMzgxNTU4MEQ3NDM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3M0VBMzgxNTU4MEQ3NDM2AA==", "timestamp": "1768076085", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:44:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:44:46] [INFO] Sending instructions to 917202000200 [2026-01-11 01:44:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:44:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:44:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89bc7b1ef70942a89b83e320b265ac6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:44:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDOTQyMzlERTlBNzA0RURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDOTQyMzlERTlBNzA0RURDAA==\",\"timestamp\":\"1768076079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:48+05:30"} [2026-01-11 01:44:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDOTQyMzlERTlBNzA0RURDAA== [2026-01-11 01:44:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDOTQyMzlERTlBNzA0RURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDOTQyMzlERTlBNzA0RURDAA==\",\"timestamp\":\"1768076079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:48+05:30"} [2026-01-11 01:44:49] [DEBUG] Ignoring event: delivered [2026-01-11 01:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3M0VBMzgxNTU4MEQ3NDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3M0VBMzgxNTU4MEQ3NDM2AA==\",\"timestamp\":\"1768076085\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:48+05:30"} [2026-01-11 01:44:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3M0VBMzgxNTU4MEQ3NDM2AA== [2026-01-11 01:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3M0VBMzgxNTU4MEQ3NDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3M0VBMzgxNTU4MEQ3NDM2AA==\",\"timestamp\":\"1768076085\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:48+05:30"} [2026-01-11 01:44:50] [DEBUG] Ignoring event: delivered [2026-01-11 01:44:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:14:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDODY0MUFBNDExOUFBMzdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDODY0MUFBNDExOUFBMzdEAA==", "timestamp": "1768076090", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:44:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:44:51] [INFO] Sending instructions to 917202000200 [2026-01-11 01:44:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:44:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:44:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14b738afa8af4366b8d2a89991742d72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:44:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDODY0MUFBNDExOUFBMzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDODY0MUFBNDExOUFBMzdEAA==\",\"timestamp\":\"1768076090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:54+05:30"} [2026-01-11 01:44:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDODY0MUFBNDExOUFBMzdEAA== [2026-01-11 01:44:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDODY0MUFBNDExOUFBMzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDODY0MUFBNDExOUFBMzdEAA==\",\"timestamp\":\"1768076090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:44:54+05:30"} [2026-01-11 01:44:55] [DEBUG] Ignoring event: delivered [2026-01-11 01:45:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:15:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDOTdDNUMzODI3NTNBRTcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDOTdDNUMzODI3NTNBRTcxAA==", "timestamp": "1768076126", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:45:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:45:27] [INFO] Sending instructions to 917202000200 [2026-01-11 01:45:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:45:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:45:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e8ab241df3e44b59085e60b36e92698", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:45:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:45:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDOTdDNUMzODI3NTNBRTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDOTdDNUMzODI3NTNBRTcxAA==\",\"timestamp\":\"1768076126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:45:29+05:30"} [2026-01-11 01:45:30] [DEBUG] Ignoring event: delivered [2026-01-11 01:45:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:45:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDOTdDNUMzODI3NTNBRTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDOTdDNUMzODI3NTNBRTcxAA==\",\"timestamp\":\"1768076126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:45:29+05:30"} [2026-01-11 01:45:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDOTdDNUMzODI3NTNBRTcxAA== [2026-01-11 01:45:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:15:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RURDMzg5RTc2RkQxODY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RURDMzg5RTc2RkQxODY4AA==", "timestamp": "1768076132", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:45:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:45:33] [INFO] Sending instructions to 917202000200 [2026-01-11 01:45:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:45:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:45:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a4155fe42444a05b2f7c4b18f73f1c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:45:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RURDMzg5RTc2RkQxODY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RURDMzg5RTc2RkQxODY4AA==\",\"timestamp\":\"1768076132\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:45:35+05:30"} [2026-01-11 01:45:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RURDMzg5RTc2RkQxODY4AA== [2026-01-11 01:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:45:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RURDMzg5RTc2RkQxODY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RURDMzg5RTc2RkQxODY4AA==\",\"timestamp\":\"1768076132\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:45:35+05:30"} [2026-01-11 01:45:37] [DEBUG] Ignoring event: delivered [2026-01-11 01:46:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:16:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VEQzEzMEQ4NzQwQzBFNTVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VEQzEzMEQ4NzQwQzBFNTVFAA==", "timestamp": "1768076168", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:46:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:46:10] [INFO] Sending instructions to 917202000200 [2026-01-11 01:46:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:46:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:46:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0791e74315bf45fca41b14b51e647b00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:46:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:46:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VEQzEzMEQ4NzQwQzBFNTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VEQzEzMEQ4NzQwQzBFNTVFAA==\",\"timestamp\":\"1768076168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:46:14+05:30"} [2026-01-11 01:46:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VEQzEzMEQ4NzQwQzBFNTVFAA== [2026-01-11 01:46:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:46:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VEQzEzMEQ4NzQwQzBFNTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VEQzEzMEQ4NzQwQzBFNTVFAA==\",\"timestamp\":\"1768076168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:46:14+05:30"} [2026-01-11 01:46:15] [DEBUG] Ignoring event: delivered [2026-01-11 01:46:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:16:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RjRCQkQ2NTZEREMzM0M1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RjRCQkQ2NTZEREMzM0M1AA==", "timestamp": "1768076174", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:46:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:46:15] [INFO] Sending instructions to 917202000200 [2026-01-11 01:46:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:46:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:46:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51366915c18d42fa8e472f9696f85de9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:46:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:16:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFRjc2NEYyRTQ4QzY2MzBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFRjc2NEYyRTQ4QzY2MzBDAA==", "timestamp": "1768076179", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:46:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:46:21] [INFO] Sending instructions to 917202000200 [2026-01-11 01:46:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:46:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:46:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RjRCQkQ2NTZEREMzM0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RjRCQkQ2NTZEREMzM0M1AA==\",\"timestamp\":\"1768076174\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:46:21+05:30"} [2026-01-11 01:46:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RjRCQkQ2NTZEREMzM0M1AA== [2026-01-11 01:46:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RjRCQkQ2NTZEREMzM0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RjRCQkQ2NTZEREMzM0M1AA==\",\"timestamp\":\"1768076174\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:46:21+05:30"} [2026-01-11 01:46:21] [DEBUG] Ignoring event: delivered [2026-01-11 01:46:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b6faafb5fcc47f08ef945df9cce19b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFRjc2NEYyRTQ4QzY2MzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFRjc2NEYyRTQ4QzY2MzBDAA==\",\"timestamp\":\"1768076179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:46:26+05:30"} [2026-01-11 01:46:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFRjc2NEYyRTQ4QzY2MzBDAA== [2026-01-11 01:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFRjc2NEYyRTQ4QzY2MzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFRjc2NEYyRTQ4QzY2MzBDAA==\",\"timestamp\":\"1768076179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:46:26+05:30"} [2026-01-11 01:46:26] [DEBUG] Ignoring event: delivered [2026-01-11 01:46:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:16:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGNjkzQzNBNEZEMjMyMTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGNjkzQzNBNEZEMjMyMTE5AA==", "timestamp": "1768076185", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:46:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:46:27] [INFO] Sending instructions to 917202000200 [2026-01-11 01:46:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:46:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:46:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cadaa36a5b34c6dac08548e2819ebd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:46:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGNjkzQzNBNEZEMjMyMTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGNjkzQzNBNEZEMjMyMTE5AA==\",\"timestamp\":\"1768076185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:46:29+05:30"} [2026-01-11 01:46:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGNjkzQzNBNEZEMjMyMTE5AA== [2026-01-11 01:46:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGNjkzQzNBNEZEMjMyMTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGNjkzQzNBNEZEMjMyMTE5AA==\",\"timestamp\":\"1768076185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:46:29+05:30"} [2026-01-11 01:46:29] [DEBUG] Ignoring event: delivered [2026-01-11 01:47:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:17:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyQzA3NTYzMzJBNjk2QjI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyQzA3NTYzMzJBNjk2QjI3AA==", "timestamp": "1768076221", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:47:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:47:03] [INFO] Sending instructions to 917202000200 [2026-01-11 01:47:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:47:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:47:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca349b40287240d8a90988fd53adc6a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyQzA3NTYzMzJBNjk2QjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyQzA3NTYzMzJBNjk2QjI3AA==\",\"timestamp\":\"1768076221\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:05+05:30"} [2026-01-11 01:47:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyQzA3NTYzMzJBNjk2QjI3AA== [2026-01-11 01:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyQzA3NTYzMzJBNjk2QjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyQzA3NTYzMzJBNjk2QjI3AA==\",\"timestamp\":\"1768076221\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:05+05:30"} [2026-01-11 01:47:06] [DEBUG] Ignoring event: delivered [2026-01-11 01:47:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:17:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFQ0EzMzY0NDdEODUzMzlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFQ0EzMzY0NDdEODUzMzlEAA==", "timestamp": "1768076227", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:47:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:47:08] [INFO] Sending instructions to 917202000200 [2026-01-11 01:47:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:47:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:47:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea6764126ca34ecdacaf5a34f20e3ded", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:47:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFQ0EzMzY0NDdEODUzMzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFQ0EzMzY0NDdEODUzMzlEAA==\",\"timestamp\":\"1768076227\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:10+05:30"} [2026-01-11 01:47:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFQ0EzMzY0NDdEODUzMzlEAA== [2026-01-11 01:47:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFQ0EzMzY0NDdEODUzMzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFQ0EzMzY0NDdEODUzMzlEAA==\",\"timestamp\":\"1768076227\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:10+05:30"} [2026-01-11 01:47:11] [DEBUG] Ignoring event: delivered [2026-01-11 01:47:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:17:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjZGRkMyQzBBMjkxRkQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjZGRkMyQzBBMjkxRkQ1AA==", "timestamp": "1768076232", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:47:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:47:13] [INFO] Sending instructions to 917202000200 [2026-01-11 01:47:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:47:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:47:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48d2633563fe4989b0a7c3a27589c2b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjZGRkMyQzBBMjkxRkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjZGRkMyQzBBMjkxRkQ1AA==\",\"timestamp\":\"1768076232\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:17+05:30"} [2026-01-11 01:47:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjZGRkMyQzBBMjkxRkQ1AA== [2026-01-11 01:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjZGRkMyQzBBMjkxRkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjZGRkMyQzBBMjkxRkQ1AA==\",\"timestamp\":\"1768076232\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:17+05:30"} [2026-01-11 01:47:18] [DEBUG] Ignoring event: delivered [2026-01-11 01:47:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:17:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2Q0FDOUI2QjlFMUEzNEVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2Q0FDOUI2QjlFMUEzNEVEAA==", "timestamp": "1768076237", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:47:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:47:19] [INFO] Sending instructions to 917202000200 [2026-01-11 01:47:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:47:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:47:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa301704f803494bac627591e870c8c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:47:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2Q0FDOUI2QjlFMUEzNEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2Q0FDOUI2QjlFMUEzNEVEAA==\",\"timestamp\":\"1768076237\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:24+05:30"} [2026-01-11 01:47:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2Q0FDOUI2QjlFMUEzNEVEAA== [2026-01-11 01:47:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2Q0FDOUI2QjlFMUEzNEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2Q0FDOUI2QjlFMUEzNEVEAA==\",\"timestamp\":\"1768076237\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:24+05:30"} [2026-01-11 01:47:25] [DEBUG] Ignoring event: delivered [2026-01-11 01:47:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:17:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA==", "timestamp": "1768076273", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:47:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:47:55] [INFO] Sending instructions to 917202000200 [2026-01-11 01:47:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:47:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:47:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edd6daa205a144a9956504a356d4462f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:47:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA==\",\"timestamp\":\"1768076273\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:56+05:30"} [2026-01-11 01:47:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA== [2026-01-11 01:48:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:18:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQzAyQ0E4MzMzNzYyRTFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQzAyQ0E4MzMzNzYyRTFEAA==", "timestamp": "1768076279", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:48:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:48:00] [INFO] Sending instructions to 917202000200 [2026-01-11 01:48:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:48:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:48:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "949896bae61d463295d29b64ea3fbf0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:48:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQzAyQ0E4MzMzNzYyRTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQzAyQ0E4MzMzNzYyRTFEAA==\",\"timestamp\":\"1768076279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:05+05:30"} [2026-01-11 01:48:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQzAyQ0E4MzMzNzYyRTFEAA== [2026-01-11 01:48:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQzAyQ0E4MzMzNzYyRTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQzAyQ0E4MzMzNzYyRTFEAA==\",\"timestamp\":\"1768076279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:05+05:30"} [2026-01-11 01:48:05] [DEBUG] Ignoring event: delivered [2026-01-11 01:48:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:18:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzM0NGRDYwQ0ZERTlFODczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzM0NGRDYwQ0ZERTlFODczAA==", "timestamp": "1768076284", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:48:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:48:06] [INFO] Sending instructions to 917202000200 [2026-01-11 01:48:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:48:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:48:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d007f9e99eb644a29cde9aa64509b29f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzM0NGRDYwQ0ZERTlFODczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzM0NGRDYwQ0ZERTlFODczAA==\",\"timestamp\":\"1768076284\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:07+05:30"} [2026-01-11 01:48:08] [DEBUG] Ignoring event: delivered [2026-01-11 01:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzM0NGRDYwQ0ZERTlFODczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzM0NGRDYwQ0ZERTlFODczAA==\",\"timestamp\":\"1768076284\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:07+05:30"} [2026-01-11 01:48:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzM0NGRDYwQ0ZERTlFODczAA== [2026-01-11 01:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA==\",\"timestamp\":\"1768076273\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:56+05:30"} [2026-01-11 01:48:30] [DEBUG] Ignoring event: delivered [2026-01-11 01:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:47:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA==\",\"timestamp\":\"1768076273\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:47:56+05:30"} [2026-01-11 01:48:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1RDU1RTA5OTM0RkQwNzI4AA== [2026-01-11 01:48:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:18:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyNDgzOTU5NEJFQTg4RUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyNDgzOTU5NEJFQTg4RUE5AA==", "timestamp": "1768076321", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:48:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:48:43] [INFO] Sending instructions to 917202000200 [2026-01-11 01:48:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:48:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:48:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1aae648a37841d39ca367145767aece", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:48:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyNDgzOTU5NEJFQTg4RUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyNDgzOTU5NEJFQTg4RUE5AA==\",\"timestamp\":\"1768076321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:44+05:30"} [2026-01-11 01:48:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyNDgzOTU5NEJFQTg4RUE5AA== [2026-01-11 01:48:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyNDgzOTU5NEJFQTg4RUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyNDgzOTU5NEJFQTg4RUE5AA==\",\"timestamp\":\"1768076321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:44+05:30"} [2026-01-11 01:48:44] [DEBUG] Ignoring event: delivered [2026-01-11 01:48:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:18:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAxOTQ2OTgyNzc5MUI5MzYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAxOTQ2OTgyNzc5MUI5MzYwAA==", "timestamp": "1768076326", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:48:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:48:48] [INFO] Sending instructions to 917202000200 [2026-01-11 01:48:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:48:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:48:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f248905d10343b1ba50fe4b80e64dbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:48:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAxOTQ2OTgyNzc5MUI5MzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAxOTQ2OTgyNzc5MUI5MzYwAA==\",\"timestamp\":\"1768076326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:50+05:30"} [2026-01-11 01:48:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAxOTQ2OTgyNzc5MUI5MzYwAA== [2026-01-11 01:48:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAxOTQ2OTgyNzc5MUI5MzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAxOTQ2OTgyNzc5MUI5MzYwAA==\",\"timestamp\":\"1768076326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:50+05:30"} [2026-01-11 01:48:51] [DEBUG] Ignoring event: delivered [2026-01-11 01:48:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:18:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMTI4QTM2ODU1ODQ2NTE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMTI4QTM2ODU1ODQ2NTE1AA==", "timestamp": "1768076332", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:48:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:48:53] [INFO] Sending instructions to 917202000200 [2026-01-11 01:48:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:48:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:48:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d03f6c793fe1414daa6bdedcc1a99d28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:48:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMTI4QTM2ODU1ODQ2NTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMTI4QTM2ODU1ODQ2NTE1AA==\",\"timestamp\":\"1768076332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:55+05:30"} [2026-01-11 01:48:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMTI4QTM2ODU1ODQ2NTE1AA== [2026-01-11 01:48:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMTI4QTM2ODU1ODQ2NTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMTI4QTM2ODU1ODQ2NTE1AA==\",\"timestamp\":\"1768076332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:48:55+05:30"} [2026-01-11 01:48:56] [DEBUG] Ignoring event: delivered [2026-01-11 01:48:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:18:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQjg1QTk4OTA4QTEwODRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQjg1QTk4OTA4QTEwODRBAA==", "timestamp": "1768076337", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:48:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:48:59] [INFO] Sending instructions to 917202000200 [2026-01-11 01:48:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:48:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:48:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b03c3573991d4317a570188c996915e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:49:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQjg1QTk4OTA4QTEwODRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQjg1QTk4OTA4QTEwODRBAA==\",\"timestamp\":\"1768076337\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:00+05:30"} [2026-01-11 01:49:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQjg1QTk4OTA4QTEwODRBAA== [2026-01-11 01:49:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQjg1QTk4OTA4QTEwODRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQjg1QTk4OTA4QTEwODRBAA==\",\"timestamp\":\"1768076337\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:00+05:30"} [2026-01-11 01:49:01] [DEBUG] Ignoring event: delivered [2026-01-11 01:49:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:19:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEQjBDMUUwMjYzMjY4QzNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEQjBDMUUwMjYzMjY4QzNDAA==", "timestamp": "1768076343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:49:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:49:04] [INFO] Sending instructions to 917202000200 [2026-01-11 01:49:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:49:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:49:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c05413eeb6fc4e40b7f60ff4e0c03f2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:49:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:19:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU0QzVCOEI5MDM4NTJDRTMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU0QzVCOEI5MDM4NTJDRTMwAA==", "timestamp": "1768076348", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:49:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:49:10] [INFO] Sending instructions to 917202000200 [2026-01-11 01:49:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:49:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:49:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34c083f828a34d8184e02bf594e3652f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:49:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEQjBDMUUwMjYzMjY4QzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEQjBDMUUwMjYzMjY4QzNDAA==\",\"timestamp\":\"1768076343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:10+05:30"} [2026-01-11 01:49:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEQjBDMUUwMjYzMjY4QzNDAA== [2026-01-11 01:49:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEQjBDMUUwMjYzMjY4QzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEQjBDMUUwMjYzMjY4QzNDAA==\",\"timestamp\":\"1768076343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:10+05:30"} [2026-01-11 01:49:10] [DEBUG] Ignoring event: delivered [2026-01-11 01:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU0QzVCOEI5MDM4NTJDRTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU0QzVCOEI5MDM4NTJDRTMwAA==\",\"timestamp\":\"1768076348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:10+05:30"} [2026-01-11 01:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU0QzVCOEI5MDM4NTJDRTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU0QzVCOEI5MDM4NTJDRTMwAA==\",\"timestamp\":\"1768076348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:10+05:30"} [2026-01-11 01:49:11] [DEBUG] Ignoring event: delivered [2026-01-11 01:49:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU0QzVCOEI5MDM4NTJDRTMwAA== [2026-01-11 01:49:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:19:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDUyRDhFMTIxQTM2M0IyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDUyRDhFMTIxQTM2M0IyAA==", "timestamp": "1768076384", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:49:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:49:46] [INFO] Sending instructions to 917202000200 [2026-01-11 01:49:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:49:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:49:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "531b857ab8f645e3b585d61523db2dbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:49:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDUyRDhFMTIxQTM2M0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDUyRDhFMTIxQTM2M0IyAA==\",\"timestamp\":\"1768076384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:50+05:30"} [2026-01-11 01:49:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDUyRDhFMTIxQTM2M0IyAA== [2026-01-11 01:49:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDUyRDhFMTIxQTM2M0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDUyRDhFMTIxQTM2M0IyAA==\",\"timestamp\":\"1768076384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:50+05:30"} [2026-01-11 01:49:51] [DEBUG] Ignoring event: delivered [2026-01-11 01:49:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:19:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2QjdFQTYxRUM1M0U2M0VCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2QjdFQTYxRUM1M0U2M0VCAA==", "timestamp": "1768076389", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:49:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:49:51] [INFO] Sending instructions to 917202000200 [2026-01-11 01:49:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:49:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:49:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20939e94d2a94657a14f9303595c7afb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:49:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2QjdFQTYxRUM1M0U2M0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2QjdFQTYxRUM1M0U2M0VCAA==\",\"timestamp\":\"1768076389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:52+05:30"} [2026-01-11 01:49:52] [DEBUG] Ignoring event: delivered [2026-01-11 01:49:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2QjdFQTYxRUM1M0U2M0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2QjdFQTYxRUM1M0U2M0VCAA==\",\"timestamp\":\"1768076389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:49:52+05:30"} [2026-01-11 01:49:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2QjdFQTYxRUM1M0U2M0VCAA== [2026-01-11 01:49:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:19:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBQzg1Q0YxNzU3QjcyMkI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBQzg1Q0YxNzU3QjcyMkI3AA==", "timestamp": "1768076395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:49:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:49:57] [INFO] Sending instructions to 917202000200 [2026-01-11 01:49:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:49:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:49:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca600aa6c353468485e0908fab4897d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:50:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBQzg1Q0YxNzU3QjcyMkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBQzg1Q0YxNzU3QjcyMkI3AA==\",\"timestamp\":\"1768076395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:04+05:30"} [2026-01-11 01:50:05] [DEBUG] Ignoring event: delivered [2026-01-11 01:50:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBQzg1Q0YxNzU3QjcyMkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBQzg1Q0YxNzU3QjcyMkI3AA==\",\"timestamp\":\"1768076395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:04+05:30"} [2026-01-11 01:50:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBQzg1Q0YxNzU3QjcyMkI3AA== [2026-01-11 01:50:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:20:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNDQTRFM0Y4RDBGMjFCN0M3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNDQTRFM0Y4RDBGMjFCN0M3AA==", "timestamp": "1768076431", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:50:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:50:33] [INFO] Sending instructions to 917202000200 [2026-01-11 01:50:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:50:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:50:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9de9b052e6794565834e84f279076dd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:50:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:20:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxREVCMUMyRDlERTEwNjI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxREVCMUMyRDlERTEwNjI1AA==", "timestamp": "1768076436", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:50:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:50:38] [INFO] Sending instructions to 917202000200 [2026-01-11 01:50:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:50:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:50:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0602ad6e0d51436d9d39d57e76b195e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:50:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:50:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNDQTRFM0Y4RDBGMjFCN0M3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNDQTRFM0Y4RDBGMjFCN0M3AA==\",\"timestamp\":\"1768076431\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:38+05:30"} [2026-01-11 01:50:39] [DEBUG] Ignoring event: delivered [2026-01-11 01:50:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:50:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxREVCMUMyRDlERTEwNjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxREVCMUMyRDlERTEwNjI1AA==\",\"timestamp\":\"1768076436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:38+05:30"} [2026-01-11 01:50:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxREVCMUMyRDlERTEwNjI1AA== [2026-01-11 01:50:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:50:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxREVCMUMyRDlERTEwNjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxREVCMUMyRDlERTEwNjI1AA==\",\"timestamp\":\"1768076436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:38+05:30"} [2026-01-11 01:50:39] [DEBUG] Ignoring event: delivered [2026-01-11 01:50:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:20:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFBRTlCNEI4QTg4NzBBQjk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFBRTlCNEI4QTg4NzBBQjk0AA==", "timestamp": "1768076442", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:50:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:50:43] [INFO] Sending instructions to 917202000200 [2026-01-11 01:50:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:50:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:50:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b5f4463e3c04ff990cf3850704ae1b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:50:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:50:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNDQTRFM0Y4RDBGMjFCN0M3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNDQTRFM0Y4RDBGMjFCN0M3AA==\",\"timestamp\":\"1768076431\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:47+05:30"} [2026-01-11 01:50:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNDQTRFM0Y4RDBGMjFCN0M3AA== [2026-01-11 01:50:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFBRTlCNEI4QTg4NzBBQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFBRTlCNEI4QTg4NzBBQjk0AA==\",\"timestamp\":\"1768076442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:47+05:30"} [2026-01-11 01:50:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFBRTlCNEI4QTg4NzBBQjk0AA== [2026-01-11 01:50:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFBRTlCNEI4QTg4NzBBQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFBRTlCNEI4QTg4NzBBQjk0AA==\",\"timestamp\":\"1768076442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:47+05:30"} [2026-01-11 01:50:48] [DEBUG] Ignoring event: delivered [2026-01-11 01:50:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:20:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBOUFFOEY5ODBGMEVCQTQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBOUFFOEY5ODBGMEVCQTQyAA==", "timestamp": "1768076447", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:50:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:50:49] [INFO] Sending instructions to 917202000200 [2026-01-11 01:50:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:50:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:50:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "611cd03768fa4e2ca25440f457128174", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:50:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBOUFFOEY5ODBGMEVCQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBOUFFOEY5ODBGMEVCQTQyAA==\",\"timestamp\":\"1768076447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:53+05:30"} [2026-01-11 01:50:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBOUFFOEY5ODBGMEVCQTQyAA== [2026-01-11 01:50:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBOUFFOEY5ODBGMEVCQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBOUFFOEY5ODBGMEVCQTQyAA==\",\"timestamp\":\"1768076447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:50:53+05:30"} [2026-01-11 01:50:53] [DEBUG] Ignoring event: delivered [2026-01-11 01:51:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:21:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QzQ4QTgzNTAxMUZCM0MwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QzQ4QTgzNTAxMUZCM0MwAA==", "timestamp": "1768076483", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:51:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:51:24] [INFO] Sending instructions to 917202000200 [2026-01-11 01:51:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:51:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:51:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffdad23429cc44fa94dce223972231c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:51:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:21:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkxRjMyRkI2NUYyMzczQjY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkxRjMyRkI2NUYyMzczQjY3AA==", "timestamp": "1768076488", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:51:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:51:30] [INFO] Sending instructions to 917202000200 [2026-01-11 01:51:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:51:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:51:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed9240efcb8e48e986d9e6282c8ecd3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:51:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QzQ4QTgzNTAxMUZCM0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QzQ4QTgzNTAxMUZCM0MwAA==\",\"timestamp\":\"1768076483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:51:35+05:30"} [2026-01-11 01:51:36] [DEBUG] Ignoring event: delivered [2026-01-11 01:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:51:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QzQ4QTgzNTAxMUZCM0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QzQ4QTgzNTAxMUZCM0MwAA==\",\"timestamp\":\"1768076483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:51:35+05:30"} [2026-01-11 01:51:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QzQ4QTgzNTAxMUZCM0MwAA== [2026-01-11 01:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:51:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkxRjMyRkI2NUYyMzczQjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkxRjMyRkI2NUYyMzczQjY3AA==\",\"timestamp\":\"1768076488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:51:35+05:30"} [2026-01-11 01:51:36] [DEBUG] Ignoring event: delivered [2026-01-11 01:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:51:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkxRjMyRkI2NUYyMzczQjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkxRjMyRkI2NUYyMzczQjY3AA==\",\"timestamp\":\"1768076488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:51:35+05:30"} [2026-01-11 01:51:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkxRjMyRkI2NUYyMzczQjY3AA== [2026-01-11 01:51:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:21:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1RTExN0JGMzRBQTE5NDdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1RTExN0JGMzRBQTE5NDdBAA==", "timestamp": "1768076494", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:51:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:51:36] [INFO] Sending instructions to 917202000200 [2026-01-11 01:51:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:51:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:51:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ee28153ee18402ca7dcf4e7c02b5810", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:51:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1RTExN0JGMzRBQTE5NDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1RTExN0JGMzRBQTE5NDdBAA==\",\"timestamp\":\"1768076494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:51:41+05:30"} [2026-01-11 01:51:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1RTExN0JGMzRBQTE5NDdBAA== [2026-01-11 01:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:51:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1RTExN0JGMzRBQTE5NDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1RTExN0JGMzRBQTE5NDdBAA==\",\"timestamp\":\"1768076494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:51:41+05:30"} [2026-01-11 01:51:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:52:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:22:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4MzQ4QzJGN0M5RUNGOUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4MzQ4QzJGN0M5RUNGOUREAA==", "timestamp": "1768076531", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:52:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:52:12] [INFO] Sending instructions to 917202000200 [2026-01-11 01:52:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:52:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:52:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cf6cb8bd393452991d2990165c59325", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:52:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:52:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4MzQ4QzJGN0M5RUNGOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4MzQ4QzJGN0M5RUNGOUREAA==\",\"timestamp\":\"1768076531\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:52:15+05:30"} [2026-01-11 01:52:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4MzQ4QzJGN0M5RUNGOUREAA== [2026-01-11 01:52:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:52:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4MzQ4QzJGN0M5RUNGOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4MzQ4QzJGN0M5RUNGOUREAA==\",\"timestamp\":\"1768076531\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:52:15+05:30"} [2026-01-11 01:52:16] [DEBUG] Ignoring event: delivered [2026-01-11 01:52:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:22:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRFNDk5QTBCNTFBMTE3ODY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRFNDk5QTBCNTFBMTE3ODY1AA==", "timestamp": "1768076536", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:52:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:52:18] [INFO] Sending instructions to 917202000200 [2026-01-11 01:52:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:52:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:52:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6048472684eb4681891bac227f83ee21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:52:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:52:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRFNDk5QTBCNTFBMTE3ODY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRFNDk5QTBCNTFBMTE3ODY1AA==\",\"timestamp\":\"1768076536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:52:23+05:30"} [2026-01-11 01:52:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRFNDk5QTBCNTFBMTE3ODY1AA== [2026-01-11 01:52:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:52:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRFNDk5QTBCNTFBMTE3ODY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRFNDk5QTBCNTFBMTE3ODY1AA==\",\"timestamp\":\"1768076536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:52:23+05:30"} [2026-01-11 01:52:24] [DEBUG] Ignoring event: delivered [2026-01-11 01:52:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:22:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDQ3NTlEN0ZFRjdBQUFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDQ3NTlEN0ZFRjdBQUFFAA==", "timestamp": "1768076543", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:52:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:52:24] [INFO] Sending instructions to 917202000200 [2026-01-11 01:52:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:52:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:52:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92a2f7468b32489684e3c2820c07f7d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:52:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:52:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDQ3NTlEN0ZFRjdBQUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDQ3NTlEN0ZFRjdBQUFFAA==\",\"timestamp\":\"1768076543\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:52:28+05:30"} [2026-01-11 01:52:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDQ3NTlEN0ZFRjdBQUFFAA== [2026-01-11 01:52:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:52:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDQ3NTlEN0ZFRjdBQUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDQ3NTlEN0ZFRjdBQUFFAA==\",\"timestamp\":\"1768076543\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:52:28+05:30"} [2026-01-11 01:52:29] [DEBUG] Ignoring event: delivered [2026-01-11 01:53:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:23:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5QTVDNTVDMzdDNTJCMzMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5QTVDNTVDMzdDNTJCMzMzAA==", "timestamp": "1768076578", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:53:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:53:00] [INFO] Sending instructions to 917202000200 [2026-01-11 01:53:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:53:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:53:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21942515561f4322b50c4f4d17f2486f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:53:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5QTVDNTVDMzdDNTJCMzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5QTVDNTVDMzdDNTJCMzMzAA==\",\"timestamp\":\"1768076578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:04+05:30"} [2026-01-11 01:53:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5QTVDNTVDMzdDNTJCMzMzAA== [2026-01-11 01:53:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5QTVDNTVDMzdDNTJCMzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA5QTVDNTVDMzdDNTJCMzMzAA==\",\"timestamp\":\"1768076578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:04+05:30"} [2026-01-11 01:53:05] [DEBUG] Ignoring event: delivered [2026-01-11 01:53:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:23:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwRTkzMThBMzAzRjAzOEJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwRTkzMThBMzAzRjAzOEJGAA==", "timestamp": "1768076583", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:53:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:53:05] [INFO] Sending instructions to 917202000200 [2026-01-11 01:53:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:53:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:53:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc7c842a31bc40b69debf674f76df92c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:53:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwRTkzMThBMzAzRjAzOEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwRTkzMThBMzAzRjAzOEJGAA==\",\"timestamp\":\"1768076583\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:06+05:30"} [2026-01-11 01:53:07] [DEBUG] Ignoring event: delivered [2026-01-11 01:53:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwRTkzMThBMzAzRjAzOEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwRTkzMThBMzAzRjAzOEJGAA==\",\"timestamp\":\"1768076583\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:06+05:30"} [2026-01-11 01:53:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwRTkzMThBMzAzRjAzOEJGAA== [2026-01-11 01:53:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:23:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzQjFBMjc5MzQzNTI2MUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzQjFBMjc5MzQzNTI2MUFBAA==", "timestamp": "1768076589", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:53:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:53:11] [INFO] Sending instructions to 917202000200 [2026-01-11 01:53:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:53:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:53:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d24b6ac2c9fb4c3e93e538de4e7071b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:53:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:23:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1QjExQTM3NjUzQTFEN0VFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1QjExQTM3NjUzQTFEN0VFAA==", "timestamp": "1768076595", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:53:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:53:17] [INFO] Sending instructions to 917202000200 [2026-01-11 01:53:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:53:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:53:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzQjFBMjc5MzQzNTI2MUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzQjFBMjc5MzQzNTI2MUFBAA==\",\"timestamp\":\"1768076589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:15+05:30"} [2026-01-11 01:53:17] [DEBUG] Ignoring event: delivered [2026-01-11 01:53:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzQjFBMjc5MzQzNTI2MUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzQjFBMjc5MzQzNTI2MUFBAA==\",\"timestamp\":\"1768076589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:15+05:30"} [2026-01-11 01:53:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzQjFBMjc5MzQzNTI2MUFBAA== [2026-01-11 01:53:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50a7fbb15a86474bbb725ecdfc374a17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1QjExQTM3NjUzQTFEN0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1QjExQTM3NjUzQTFEN0VFAA==\",\"timestamp\":\"1768076595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:18+05:30"} [2026-01-11 01:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1QjExQTM3NjUzQTFEN0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1QjExQTM3NjUzQTFEN0VFAA==\",\"timestamp\":\"1768076595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:18+05:30"} [2026-01-11 01:53:18] [DEBUG] Ignoring event: delivered [2026-01-11 01:53:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1QjExQTM3NjUzQTFEN0VFAA== [2026-01-11 01:53:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:23:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxNjI5MDExOUI2MTY2NDE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxNjI5MDExOUI2MTY2NDE0AA==", "timestamp": "1768076601", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:53:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:53:23] [INFO] Sending instructions to 917202000200 [2026-01-11 01:53:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:53:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:53:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b85a2904e87e48a78215469e6ca87740", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxNjI5MDExOUI2MTY2NDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxNjI5MDExOUI2MTY2NDE0AA==\",\"timestamp\":\"1768076601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:25+05:30"} [2026-01-11 01:53:26] [DEBUG] Ignoring event: delivered [2026-01-11 01:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxNjI5MDExOUI2MTY2NDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxNjI5MDExOUI2MTY2NDE0AA==\",\"timestamp\":\"1768076601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:25+05:30"} [2026-01-11 01:53:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxNjI5MDExOUI2MTY2NDE0AA== [2026-01-11 01:53:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:23:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMEQ2RDgzRjEzRDUyMkEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMEQ2RDgzRjEzRDUyMkEwAA==", "timestamp": "1768076607", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:53:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:53:29] [INFO] Sending instructions to 917202000200 [2026-01-11 01:53:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:53:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:53:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ba4695f49f34a9ba3ef527664e1f747", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMEQ2RDgzRjEzRDUyMkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMEQ2RDgzRjEzRDUyMkEwAA==\",\"timestamp\":\"1768076607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:31+05:30"} [2026-01-11 01:53:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMEQ2RDgzRjEzRDUyMkEwAA== [2026-01-11 01:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMEQ2RDgzRjEzRDUyMkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMEQ2RDgzRjEzRDUyMkEwAA==\",\"timestamp\":\"1768076607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:31+05:30"} [2026-01-11 01:53:32] [DEBUG] Ignoring event: delivered [2026-01-11 01:53:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:23:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVGQjFBRjdEMTA3NjM5OEFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVGQjFBRjdEMTA3NjM5OEFFAA==", "timestamp": "1768076612", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:53:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:53:34] [INFO] Sending instructions to 917202000200 [2026-01-11 01:53:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:53:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:53:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd09940a4b17403fa967d6dbdd2194a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:53:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVGQjFBRjdEMTA3NjM5OEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVGQjFBRjdEMTA3NjM5OEFFAA==\",\"timestamp\":\"1768076612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:35+05:30"} [2026-01-11 01:53:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVGQjFBRjdEMTA3NjM5OEFFAA== [2026-01-11 01:53:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVGQjFBRjdEMTA3NjM5OEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVGQjFBRjdEMTA3NjM5OEFFAA==\",\"timestamp\":\"1768076612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:35+05:30"} [2026-01-11 01:53:35] [DEBUG] Ignoring event: delivered [2026-01-11 01:53:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:23:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1M0Y2QTVENUExQkNGQ0QwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1M0Y2QTVENUExQkNGQ0QwAA==", "timestamp": "1768076618", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:53:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:53:40] [INFO] Sending instructions to 917202000200 [2026-01-11 01:53:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:53:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:53:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7de8b9f6ad4040e9af0454464587f638", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:53:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1M0Y2QTVENUExQkNGQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1M0Y2QTVENUExQkNGQ0QwAA==\",\"timestamp\":\"1768076618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:41+05:30"} [2026-01-11 01:53:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:53:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1M0Y2QTVENUExQkNGQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1M0Y2QTVENUExQkNGQ0QwAA==\",\"timestamp\":\"1768076618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:53:41+05:30"} [2026-01-11 01:53:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1M0Y2QTVENUExQkNGQ0QwAA== [2026-01-11 01:54:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:24:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCRUU3QUQzNTZFN0I2MEJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCRUU3QUQzNTZFN0I2MEJCAA==", "timestamp": "1768076654", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:54:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:54:16] [INFO] Sending instructions to 917202000200 [2026-01-11 01:54:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:54:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:54:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "575887fc1ea2442bb2da5e1aef7c156d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:54:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:24:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4NUIxRTMxRjE4REIwRTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4NUIxRTMxRjE4REIwRTBDAA==", "timestamp": "1768076660", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:54:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:54:22] [INFO] Sending instructions to 917202000200 [2026-01-11 01:54:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:54:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:54:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "593dd2b42abe4c90b3bd678ad6911724", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:54:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCRUU3QUQzNTZFN0I2MEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCRUU3QUQzNTZFN0I2MEJCAA==\",\"timestamp\":\"1768076654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:54:22+05:30"} [2026-01-11 01:54:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCRUU3QUQzNTZFN0I2MEJCAA== [2026-01-11 01:54:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCRUU3QUQzNTZFN0I2MEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCRUU3QUQzNTZFN0I2MEJCAA==\",\"timestamp\":\"1768076654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:54:22+05:30"} [2026-01-11 01:54:23] [DEBUG] Ignoring event: delivered [2026-01-11 01:54:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4NUIxRTMxRjE4REIwRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4NUIxRTMxRjE4REIwRTBDAA==\",\"timestamp\":\"1768076660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:54:22+05:30"} [2026-01-11 01:54:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4NUIxRTMxRjE4REIwRTBDAA== [2026-01-11 01:54:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4NUIxRTMxRjE4REIwRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4NUIxRTMxRjE4REIwRTBDAA==\",\"timestamp\":\"1768076660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:54:22+05:30"} [2026-01-11 01:54:23] [DEBUG] Ignoring event: delivered [2026-01-11 01:54:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:24:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNEYzNTdFOTY2QUNGRkI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNEYzNTdFOTY2QUNGRkI4AA==", "timestamp": "1768076696", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:54:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:54:58] [INFO] Sending instructions to 917202000200 [2026-01-11 01:54:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:54:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:54:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24744f52333f453d8683d01c7d049190", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:55:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNEYzNTdFOTY2QUNGRkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNEYzNTdFOTY2QUNGRkI4AA==\",\"timestamp\":\"1768076696\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:00+05:30"} [2026-01-11 01:55:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNEYzNTdFOTY2QUNGRkI4AA== [2026-01-11 01:55:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNEYzNTdFOTY2QUNGRkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNEYzNTdFOTY2QUNGRkI4AA==\",\"timestamp\":\"1768076696\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:00+05:30"} [2026-01-11 01:55:00] [DEBUG] Ignoring event: delivered [2026-01-11 01:55:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:25:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0QjM0ODBBMTlENzhFMDc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0QjM0ODBBMTlENzhFMDc4AA==", "timestamp": "1768076701", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:55:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:55:03] [INFO] Sending instructions to 917202000200 [2026-01-11 01:55:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:55:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:55:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3551f9aff3c4622a400577fbd6e4120", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:55:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:25:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFGQjU1ODI5RjY2MzJBRkE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFGQjU1ODI5RjY2MzJBRkE1AA==", "timestamp": "1768076707", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:55:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:55:09] [INFO] Sending instructions to 917202000200 [2026-01-11 01:55:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:55:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:55:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b9a2fe9fee44108beee64e8ae78a64a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:55:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0QjM0ODBBMTlENzhFMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0QjM0ODBBMTlENzhFMDc4AA==\",\"timestamp\":\"1768076701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:10+05:30"} [2026-01-11 01:55:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0QjM0ODBBMTlENzhFMDc4AA== [2026-01-11 01:55:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0QjM0ODBBMTlENzhFMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0QjM0ODBBMTlENzhFMDc4AA==\",\"timestamp\":\"1768076701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:10+05:30"} [2026-01-11 01:55:12] [DEBUG] Ignoring event: delivered [2026-01-11 01:55:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFGQjU1ODI5RjY2MzJBRkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFGQjU1ODI5RjY2MzJBRkE1AA==\",\"timestamp\":\"1768076707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:10+05:30"} [2026-01-11 01:55:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFGQjU1ODI5RjY2MzJBRkE1AA== [2026-01-11 01:55:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFGQjU1ODI5RjY2MzJBRkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFGQjU1ODI5RjY2MzJBRkE1AA==\",\"timestamp\":\"1768076707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:10+05:30"} [2026-01-11 01:55:12] [DEBUG] Ignoring event: delivered [2026-01-11 01:55:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:25:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RDhBQjU3REM5QTkwN0I5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RDhBQjU3REM5QTkwN0I5AA==", "timestamp": "1768076712", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:55:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:55:14] [INFO] Sending instructions to 917202000200 [2026-01-11 01:55:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:55:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:55:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6059def8503c43ec93ce712847fe4c5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:55:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RDhBQjU3REM5QTkwN0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RDhBQjU3REM5QTkwN0I5AA==\",\"timestamp\":\"1768076712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:18+05:30"} [2026-01-11 01:55:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RDhBQjU3REM5QTkwN0I5AA== [2026-01-11 01:55:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RDhBQjU3REM5QTkwN0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RDhBQjU3REM5QTkwN0I5AA==\",\"timestamp\":\"1768076712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:18+05:30"} [2026-01-11 01:55:19] [DEBUG] Ignoring event: delivered [2026-01-11 01:55:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:25:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMEQxMzY0QUVDMzEwOTFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMEQxMzY0QUVDMzEwOTFDAA==", "timestamp": "1768076748", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:55:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:55:50] [INFO] Sending instructions to 917202000200 [2026-01-11 01:55:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:55:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:55:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a119a1ddb5434eaab1921450c1c49579", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:55:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMEQxMzY0QUVDMzEwOTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMEQxMzY0QUVDMzEwOTFDAA==\",\"timestamp\":\"1768076748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:52+05:30"} [2026-01-11 01:55:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMEQxMzY0QUVDMzEwOTFDAA== [2026-01-11 01:55:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMEQxMzY0QUVDMzEwOTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMEQxMzY0QUVDMzEwOTFDAA==\",\"timestamp\":\"1768076748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:55:52+05:30"} [2026-01-11 01:55:53] [DEBUG] Ignoring event: delivered [2026-01-11 01:55:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:25:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0NTFEMDUzQ0NCQjg2N0VBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0NTFEMDUzQ0NCQjg2N0VBAA==", "timestamp": "1768076754", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:55:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:55:55] [INFO] Sending instructions to 917202000200 [2026-01-11 01:55:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:55:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:55:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a328ca459a6b4a7ba34da6c5f2492f79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:56:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0NTFEMDUzQ0NCQjg2N0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0NTFEMDUzQ0NCQjg2N0VBAA==\",\"timestamp\":\"1768076754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:00+05:30"} [2026-01-11 01:56:01] [DEBUG] Ignoring event: delivered [2026-01-11 01:56:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:26:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE0MkVGRjgwRDk2Qjc1RkM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE0MkVGRjgwRDk2Qjc1RkM2AA==", "timestamp": "1768076759", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:56:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:56:01] [INFO] Sending instructions to 917202000200 [2026-01-11 01:56:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:56:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:56:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0NTFEMDUzQ0NCQjg2N0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0NTFEMDUzQ0NCQjg2N0VBAA==\",\"timestamp\":\"1768076754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:00+05:30"} [2026-01-11 01:56:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0NTFEMDUzQ0NCQjg2N0VBAA== [2026-01-11 01:56:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c23c05af2ce4701abb59aa238faf340", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:56:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:26:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NUM2MThGNDJGNUZDQUQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NUM2MThGNDJGNUZDQUQyAA==", "timestamp": "1768076765", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:56:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:56:06] [INFO] Sending instructions to 917202000200 [2026-01-11 01:56:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:56:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:56:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6523ead1f0764a678dd87e1b797ac585", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE0MkVGRjgwRDk2Qjc1RkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE0MkVGRjgwRDk2Qjc1RkM2AA==\",\"timestamp\":\"1768076759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:10+05:30"} [2026-01-11 01:56:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE0MkVGRjgwRDk2Qjc1RkM2AA== [2026-01-11 01:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NUM2MThGNDJGNUZDQUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NUM2MThGNDJGNUZDQUQyAA==\",\"timestamp\":\"1768076765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:10+05:30"} [2026-01-11 01:56:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NUM2MThGNDJGNUZDQUQyAA== [2026-01-11 01:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE0MkVGRjgwRDk2Qjc1RkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE0MkVGRjgwRDk2Qjc1RkM2AA==\",\"timestamp\":\"1768076759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:10+05:30"} [2026-01-11 01:56:11] [DEBUG] Ignoring event: delivered [2026-01-11 01:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NUM2MThGNDJGNUZDQUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NUM2MThGNDJGNUZDQUQyAA==\",\"timestamp\":\"1768076765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:10+05:30"} [2026-01-11 01:56:11] [DEBUG] Ignoring event: delivered [2026-01-11 01:56:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:26:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3Rjk5MzM1ODMxOThEQjgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3Rjk5MzM1ODMxOThEQjgzAA==", "timestamp": "1768076801", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:56:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:56:43] [INFO] Sending instructions to 917202000200 [2026-01-11 01:56:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:56:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:56:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9ba33a787414f15bc492d95bf77e6c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:56:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3Rjk5MzM1ODMxOThEQjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3Rjk5MzM1ODMxOThEQjgzAA==\",\"timestamp\":\"1768076801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:45+05:30"} [2026-01-11 01:56:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3Rjk5MzM1ODMxOThEQjgzAA== [2026-01-11 01:56:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3Rjk5MzM1ODMxOThEQjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3Rjk5MzM1ODMxOThEQjgzAA==\",\"timestamp\":\"1768076801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:45+05:30"} [2026-01-11 01:56:45] [DEBUG] Ignoring event: delivered [2026-01-11 01:56:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:26:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUzMjk0NTFFNDQ4NkRFNzc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUzMjk0NTFFNDQ4NkRFNzc0AA==", "timestamp": "1768076806", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:56:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:56:48] [INFO] Sending instructions to 917202000200 [2026-01-11 01:56:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:56:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:56:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc1b60c661a44f0987926c559192babd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:56:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUzMjk0NTFFNDQ4NkRFNzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUzMjk0NTFFNDQ4NkRFNzc0AA==\",\"timestamp\":\"1768076806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:52+05:30"} [2026-01-11 01:56:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUzMjk0NTFFNDQ4NkRFNzc0AA== [2026-01-11 01:56:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:26:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1MjEwMjI3RURFQUY5NENCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1MjEwMjI3RURFQUY5NENCAA==", "timestamp": "1768076812", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:56:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:56:53] [INFO] Sending instructions to 917202000200 [2026-01-11 01:56:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:56:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:56:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUzMjk0NTFFNDQ4NkRFNzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUzMjk0NTFFNDQ4NkRFNzc0AA==\",\"timestamp\":\"1768076806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:52+05:30"} [2026-01-11 01:56:53] [DEBUG] Ignoring event: delivered [2026-01-11 01:56:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07e1377e6f674ebeb608062d625b2349", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:56:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1MjEwMjI3RURFQUY5NENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1MjEwMjI3RURFQUY5NENCAA==\",\"timestamp\":\"1768076812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:57+05:30"} [2026-01-11 01:56:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1MjEwMjI3RURFQUY5NENCAA== [2026-01-11 01:56:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1MjEwMjI3RURFQUY5NENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1MjEwMjI3RURFQUY5NENCAA==\",\"timestamp\":\"1768076812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:56:58+05:30"} [2026-01-11 01:56:58] [DEBUG] Ignoring event: delivered [2026-01-11 01:56:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:26:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVDMDdEN0UzNUNGQTc4NjMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVDMDdEN0UzNUNGQTc4NjMwAA==", "timestamp": "1768076817", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:56:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:56:59] [INFO] Sending instructions to 917202000200 [2026-01-11 01:56:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:56:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:56:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ad6608309414b1e862cb4c6a6c0d9c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:57:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:27:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1RkI3MjQ0QUNERDU4ODA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1RkI3MjQ0QUNERDU4ODA5AA==", "timestamp": "1768076823", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:57:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:57:04] [INFO] Sending instructions to 917202000200 [2026-01-11 01:57:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:57:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:57:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "353b5825528e48a88df36dd78f01bf28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:57:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVDMDdEN0UzNUNGQTc4NjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVDMDdEN0UzNUNGQTc4NjMwAA==\",\"timestamp\":\"1768076817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:04+05:30"} [2026-01-11 01:57:04] [DEBUG] Ignoring event: delivered [2026-01-11 01:57:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:56:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVDMDdEN0UzNUNGQTc4NjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVDMDdEN0UzNUNGQTc4NjMwAA==\",\"timestamp\":\"1768076817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:04+05:30"} [2026-01-11 01:57:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVDMDdEN0UzNUNGQTc4NjMwAA== [2026-01-11 01:57:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1RkI3MjQ0QUNERDU4ODA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1RkI3MjQ0QUNERDU4ODA5AA==\",\"timestamp\":\"1768076823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:04+05:30"} [2026-01-11 01:57:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1RkI3MjQ0QUNERDU4ODA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1RkI3MjQ0QUNERDU4ODA5AA==\",\"timestamp\":\"1768076823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:04+05:30"} [2026-01-11 01:57:05] [DEBUG] Ignoring event: delivered [2026-01-11 01:57:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1RkI3MjQ0QUNERDU4ODA5AA== [2026-01-11 01:57:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:27:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjgyMTc4RkRGNjA0MkU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjgyMTc4RkRGNjA0MkU0AA==", "timestamp": "1768076828", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:57:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:57:10] [INFO] Sending instructions to 917202000200 [2026-01-11 01:57:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:57:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:57:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c3d39208caa477c95a6c9200faa860c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:57:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjgyMTc4RkRGNjA0MkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjgyMTc4RkRGNjA0MkU0AA==\",\"timestamp\":\"1768076828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:12+05:30"} [2026-01-11 01:57:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjgyMTc4RkRGNjA0MkU0AA== [2026-01-11 01:57:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjgyMTc4RkRGNjA0MkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjgyMTc4RkRGNjA0MkU0AA==\",\"timestamp\":\"1768076828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:12+05:30"} [2026-01-11 01:57:12] [DEBUG] Ignoring event: delivered [2026-01-11 01:57:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:27:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJCQTkzMTAzRTg2MzdGOTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJCQTkzMTAzRTg2MzdGOTc1AA==", "timestamp": "1768076864", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:57:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:57:46] [INFO] Sending instructions to 917202000200 [2026-01-11 01:57:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:57:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:57:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30a78a45ccca41fb8fdbd909d2b6416b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:57:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:57:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJCQTkzMTAzRTg2MzdGOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJCQTkzMTAzRTg2MzdGOTc1AA==\",\"timestamp\":\"1768076864\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:48+05:30"} [2026-01-11 01:57:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJCQTkzMTAzRTg2MzdGOTc1AA== [2026-01-11 01:57:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:57:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJCQTkzMTAzRTg2MzdGOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJCQTkzMTAzRTg2MzdGOTc1AA==\",\"timestamp\":\"1768076864\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:48+05:30"} [2026-01-11 01:57:51] [DEBUG] Ignoring event: delivered [2026-01-11 01:57:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:27:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5MUVBQjdFQzlDRjlDRUM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5MUVBQjdFQzlDRjlDRUM1AA==", "timestamp": "1768076869", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:57:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:57:51] [INFO] Sending instructions to 917202000200 [2026-01-11 01:57:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:57:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:57:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab152c1593d748d3941b176108994f83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:57:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:57:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5MUVBQjdFQzlDRjlDRUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5MUVBQjdFQzlDRjlDRUM1AA==\",\"timestamp\":\"1768076869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:56+05:30"} [2026-01-11 01:57:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5MUVBQjdFQzlDRjlDRUM1AA== [2026-01-11 01:57:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:57:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5MUVBQjdFQzlDRjlDRUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5MUVBQjdFQzlDRjlDRUM1AA==\",\"timestamp\":\"1768076869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:57:56+05:30"} [2026-01-11 01:57:58] [DEBUG] Ignoring event: delivered [2026-01-11 01:58:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:28:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDNTczQzQxOEQxQUQ2OTAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDNTczQzQxOEQxQUQ2OTAxAA==", "timestamp": "1768076905", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:58:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:58:27] [INFO] Sending instructions to 917202000200 [2026-01-11 01:58:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:58:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:58:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "703d466dab0c4a3b9cf5f2b44a633e69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:58:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:58:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDNTczQzQxOEQxQUQ2OTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDNTczQzQxOEQxQUQ2OTAxAA==\",\"timestamp\":\"1768076905\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:58:30+05:30"} [2026-01-11 01:58:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDNTczQzQxOEQxQUQ2OTAxAA== [2026-01-11 01:58:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:58:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDNTczQzQxOEQxQUQ2OTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDNTczQzQxOEQxQUQ2OTAxAA==\",\"timestamp\":\"1768076905\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:58:30+05:30"} [2026-01-11 01:58:31] [DEBUG] Ignoring event: delivered [2026-01-11 01:58:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:28:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4OEUxQzkxQjY4MUYzNkM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4OEUxQzkxQjY4MUYzNkM3AA==", "timestamp": "1768076910", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:58:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:58:32] [INFO] Sending instructions to 917202000200 [2026-01-11 01:58:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:58:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:58:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47726d134bae4e74bae4d76760509557", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:58:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:28:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNTU4REY5Njk3OUU5NzJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNTU4REY5Njk3OUU5NzJFAA==", "timestamp": "1768076916", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:58:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:58:38] [INFO] Sending instructions to 917202000200 [2026-01-11 01:58:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:58:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:58:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96d6f93e41b3423f9930e9f895cdea3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:58:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:58:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4OEUxQzkxQjY4MUYzNkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4OEUxQzkxQjY4MUYzNkM3AA==\",\"timestamp\":\"1768076910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:58:37+05:30"} [2026-01-11 01:58:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4OEUxQzkxQjY4MUYzNkM3AA== [2026-01-11 01:58:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:58:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4OEUxQzkxQjY4MUYzNkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4OEUxQzkxQjY4MUYzNkM3AA==\",\"timestamp\":\"1768076910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:58:37+05:30"} [2026-01-11 01:58:38] [DEBUG] Ignoring event: delivered [2026-01-11 01:58:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:58:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNTU4REY5Njk3OUU5NzJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNTU4REY5Njk3OUU5NzJFAA==\",\"timestamp\":\"1768076916\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:58:38+05:30"} [2026-01-11 01:58:38] [DEBUG] Ignoring event: delivered [2026-01-11 01:58:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:58:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNTU4REY5Njk3OUU5NzJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNTU4REY5Njk3OUU5NzJFAA==\",\"timestamp\":\"1768076916\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:58:38+05:30"} [2026-01-11 01:58:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNTU4REY5Njk3OUU5NzJFAA== [2026-01-11 01:58:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:28:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMDM0MjExREI1Q0Q1RDExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMDM0MjExREI1Q0Q1RDExAA==", "timestamp": "1768076921", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:58:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:58:43] [INFO] Sending instructions to 917202000200 [2026-01-11 01:58:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:58:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:58:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cd1735f877c4742a884cfeec0015d55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:58:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMDM0MjExREI1Q0Q1RDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMDM0MjExREI1Q0Q1RDExAA==\",\"timestamp\":\"1768076921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:58:48+05:30"} [2026-01-11 01:58:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMDM0MjExREI1Q0Q1RDExAA== [2026-01-11 01:58:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:58:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMDM0MjExREI1Q0Q1RDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMDM0MjExREI1Q0Q1RDExAA==\",\"timestamp\":\"1768076921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:58:48+05:30"} [2026-01-11 01:58:49] [DEBUG] Ignoring event: delivered [2026-01-11 01:59:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:29:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBREExQTQ2QjBEMzIxMTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBREExQTQ2QjBEMzIxMTY3AA==", "timestamp": "1768076957", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:59:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:59:18] [INFO] Sending instructions to 917202000200 [2026-01-11 01:59:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:59:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:59:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "934cf111700546b6876a1a10475b681b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBREExQTQ2QjBEMzIxMTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBREExQTQ2QjBEMzIxMTY3AA==\",\"timestamp\":\"1768076957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:19+05:30"} [2026-01-11 01:59:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBREExQTQ2QjBEMzIxMTY3AA== [2026-01-11 01:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBREExQTQ2QjBEMzIxMTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBREExQTQ2QjBEMzIxMTY3AA==\",\"timestamp\":\"1768076957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:19+05:30"} [2026-01-11 01:59:19] [DEBUG] Ignoring event: delivered [2026-01-11 01:59:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:29:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2ODMxMjgyMENEODRBMTQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2ODMxMjgyMENEODRBMTQ2AA==", "timestamp": "1768076962", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:59:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:59:24] [INFO] Sending instructions to 917202000200 [2026-01-11 01:59:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:59:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:59:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "024d308955674e649cf231bbc2c6dc1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:59:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2ODMxMjgyMENEODRBMTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2ODMxMjgyMENEODRBMTQ2AA==\",\"timestamp\":\"1768076962\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:24+05:30"} [2026-01-11 01:59:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2ODMxMjgyMENEODRBMTQ2AA== [2026-01-11 01:59:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2ODMxMjgyMENEODRBMTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2ODMxMjgyMENEODRBMTQ2AA==\",\"timestamp\":\"1768076962\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:24+05:30"} [2026-01-11 01:59:25] [DEBUG] Ignoring event: delivered [2026-01-11 01:59:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:29:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5MTRFQUFDMERFQzEwQjJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5MTRFQUFDMERFQzEwQjJDAA==", "timestamp": "1768076967", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:59:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:59:29] [INFO] Sending instructions to 917202000200 [2026-01-11 01:59:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:59:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:59:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e012f886a5e462f96545c39558d19fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:59:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5MTRFQUFDMERFQzEwQjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5MTRFQUFDMERFQzEwQjJDAA==\",\"timestamp\":\"1768076967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:30+05:30"} [2026-01-11 01:59:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5MTRFQUFDMERFQzEwQjJDAA== [2026-01-11 01:59:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5MTRFQUFDMERFQzEwQjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5MTRFQUFDMERFQzEwQjJDAA==\",\"timestamp\":\"1768076967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:30+05:30"} [2026-01-11 01:59:31] [DEBUG] Ignoring event: delivered [2026-01-11 01:59:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:29:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTk4Q0Q3MzBDMTBGNDQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTk4Q0Q3MzBDMTBGNDQ0AA==", "timestamp": "1768076973", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:59:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:59:35] [INFO] Sending instructions to 917202000200 [2026-01-11 01:59:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:59:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:59:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07c508f82bfa4e7cac3682e3e97d7f91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:59:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:29:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwRkNCNjZGNDE2ODI3MzQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwRkNCNjZGNDE2ODI3MzQ0AA==", "timestamp": "1768076979", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:59:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:59:40] [INFO] Sending instructions to 917202000200 [2026-01-11 01:59:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:59:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:59:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68b30bd03d1241149186b519f05cd942", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:59:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTk4Q0Q3MzBDMTBGNDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTk4Q0Q3MzBDMTBGNDQ0AA==\",\"timestamp\":\"1768076973\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:40+05:30"} [2026-01-11 01:59:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTk4Q0Q3MzBDMTBGNDQ0AA== [2026-01-11 01:59:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTk4Q0Q3MzBDMTBGNDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTk4Q0Q3MzBDMTBGNDQ0AA==\",\"timestamp\":\"1768076973\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:40+05:30"} [2026-01-11 01:59:41] [DEBUG] Ignoring event: delivered [2026-01-11 01:59:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwRkNCNjZGNDE2ODI3MzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwRkNCNjZGNDE2ODI3MzQ0AA==\",\"timestamp\":\"1768076979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:41+05:30"} [2026-01-11 01:59:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwRkNCNjZGNDE2ODI3MzQ0AA== [2026-01-11 01:59:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwRkNCNjZGNDE2ODI3MzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwRkNCNjZGNDE2ODI3MzQ0AA==\",\"timestamp\":\"1768076979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:41+05:30"} [2026-01-11 01:59:42] [DEBUG] Ignoring event: delivered [2026-01-11 01:59:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:29:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOUExM0ZDRUNDMzI0N0Q0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOUExM0ZDRUNDMzI0N0Q0AA==", "timestamp": "1768076984", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:59:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 01:59:46] [INFO] Sending instructions to 917202000200 [2026-01-11 01:59:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:59:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:59:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "add1c316ed364887af52e1b60b2f855d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:59:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:29:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExQkI0Mjk3Q0IzOTU1MUY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExQkI0Mjk3Q0IzOTU1MUY5AA==", "timestamp": "1768076990", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 01:59:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 01:59:52] [INFO] Sending instructions to 917202000200 [2026-01-11 01:59:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 01:59:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 01:59:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3b3badd6d0e45a19f21fd00d515ca7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 01:59:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOUExM0ZDRUNDMzI0N0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOUExM0ZDRUNDMzI0N0Q0AA==\",\"timestamp\":\"1768076984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:51+05:30"} [2026-01-11 01:59:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOUExM0ZDRUNDMzI0N0Q0AA== [2026-01-11 01:59:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOUExM0ZDRUNDMzI0N0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOUExM0ZDRUNDMzI0N0Q0AA==\",\"timestamp\":\"1768076984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:51+05:30"} [2026-01-11 01:59:52] [DEBUG] Ignoring event: delivered [2026-01-11 01:59:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExQkI0Mjk3Q0IzOTU1MUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExQkI0Mjk3Q0IzOTU1MUY5AA==\",\"timestamp\":\"1768076990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:52+05:30"} [2026-01-11 01:59:53] [DEBUG] Ignoring event: delivered [2026-01-11 01:59:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T01:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExQkI0Mjk3Q0IzOTU1MUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExQkI0Mjk3Q0IzOTU1MUY5AA==\",\"timestamp\":\"1768076990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T01:59:52+05:30"} [2026-01-11 01:59:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExQkI0Mjk3Q0IzOTU1MUY5AA== [2026-01-11 02:00:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:30:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTQzN0MzMjcwMTBCRTI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTQzN0MzMjcwMTBCRTI4AA==", "timestamp": "1768077026", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:00:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:00:28] [INFO] Sending instructions to 917202000200 [2026-01-11 02:00:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:00:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:00:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c77aa6aa6bfd4770b7eda89bc3d13029", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:00:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:00:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTQzN0MzMjcwMTBCRTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTQzN0MzMjcwMTBCRTI4AA==\",\"timestamp\":\"1768077026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:00:33+05:30"} [2026-01-11 02:00:34] [DEBUG] Ignoring event: delivered [2026-01-11 02:00:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:00:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTQzN0MzMjcwMTBCRTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTQzN0MzMjcwMTBCRTI4AA==\",\"timestamp\":\"1768077026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:00:33+05:30"} [2026-01-11 02:00:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTQzN0MzMjcwMTBCRTI4AA== [2026-01-11 02:00:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:30:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENFOTBEOUVDQUQ2NEJERjRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENFOTBEOUVDQUQ2NEJERjRCAA==", "timestamp": "1768077032", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:00:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:00:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:00:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:00:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:00:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8909a1db0cbd45b68454eee07d63f679", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:00:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:30:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzM0EyQUI0ODk1MzI0OTVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzM0EyQUI0ODk1MzI0OTVBAA==", "timestamp": "1768077038", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:00:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:00:40] [INFO] Sending instructions to 917202000200 [2026-01-11 02:00:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:00:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:00:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c88df7f298c0429b849fa7576a0df875", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:00:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:00:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENFOTBEOUVDQUQ2NEJERjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENFOTBEOUVDQUQ2NEJERjRCAA==\",\"timestamp\":\"1768077032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:00:42+05:30"} [2026-01-11 02:00:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENFOTBEOUVDQUQ2NEJERjRCAA== [2026-01-11 02:00:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:00:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENFOTBEOUVDQUQ2NEJERjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENFOTBEOUVDQUQ2NEJERjRCAA==\",\"timestamp\":\"1768077032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:00:42+05:30"} [2026-01-11 02:00:43] [DEBUG] Ignoring event: delivered [2026-01-11 02:00:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:00:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzM0EyQUI0ODk1MzI0OTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzM0EyQUI0ODk1MzI0OTVBAA==\",\"timestamp\":\"1768077038\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:00:42+05:30"} [2026-01-11 02:00:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzM0EyQUI0ODk1MzI0OTVBAA== [2026-01-11 02:00:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:00:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzM0EyQUI0ODk1MzI0OTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzM0EyQUI0ODk1MzI0OTVBAA==\",\"timestamp\":\"1768077038\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:00:42+05:30"} [2026-01-11 02:00:43] [DEBUG] Ignoring event: delivered [2026-01-11 02:00:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:30:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RUE2NUU0Q0E2MjY3ODQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RUE2NUU0Q0E2MjY3ODQzAA==", "timestamp": "1768077044", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:00:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:00:45] [INFO] Sending instructions to 917202000200 [2026-01-11 02:00:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:00:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:00:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2e74bc5088a41b987456df52b19261e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:00:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RUE2NUU0Q0E2MjY3ODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RUE2NUU0Q0E2MjY3ODQzAA==\",\"timestamp\":\"1768077044\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:00:49+05:30"} [2026-01-11 02:00:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RUE2NUU0Q0E2MjY3ODQzAA== [2026-01-11 02:00:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RUE2NUU0Q0E2MjY3ODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RUE2NUU0Q0E2MjY3ODQzAA==\",\"timestamp\":\"1768077044\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:00:49+05:30"} [2026-01-11 02:00:50] [DEBUG] Ignoring event: delivered [2026-01-11 02:01:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:31:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCRjhEM0ExNzY3OEMxNUJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCRjhEM0ExNzY3OEMxNUJBAA==", "timestamp": "1768077079", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:01:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:01:22] [INFO] Sending instructions to 917202000200 [2026-01-11 02:01:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:01:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:01:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba2d236ad7cc44159c45d0c2b375f4e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:01:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:31:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3N0ZCQTUyQkYyNEVEM0E5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3N0ZCQTUyQkYyNEVEM0E5AA==", "timestamp": "1768077085", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:01:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:01:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:01:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:01:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:01:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ca3d07be3754ffb88adbdb3afaa1d48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:01:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCRjhEM0ExNzY3OEMxNUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCRjhEM0ExNzY3OEMxNUJBAA==\",\"timestamp\":\"1768077079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:01:29+05:30"} [2026-01-11 02:01:31] [DEBUG] Ignoring event: delivered [2026-01-11 02:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:01:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3N0ZCQTUyQkYyNEVEM0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3N0ZCQTUyQkYyNEVEM0E5AA==\",\"timestamp\":\"1768077085\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:01:29+05:30"} [2026-01-11 02:01:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3N0ZCQTUyQkYyNEVEM0E5AA== [2026-01-11 02:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:01:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3N0ZCQTUyQkYyNEVEM0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3N0ZCQTUyQkYyNEVEM0E5AA==\",\"timestamp\":\"1768077085\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:01:29+05:30"} [2026-01-11 02:01:31] [DEBUG] Ignoring event: delivered [2026-01-11 02:01:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:31:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMDBGRkYxMDZGNkNENzIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMDBGRkYxMDZGNkNENzIzAA==", "timestamp": "1768077090", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:01:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:01:32] [INFO] Sending instructions to 917202000200 [2026-01-11 02:01:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:01:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:01:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "603b190b42274329be4207a4ed55e12e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:01:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:01:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCRjhEM0ExNzY3OEMxNUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCRjhEM0ExNzY3OEMxNUJBAA==\",\"timestamp\":\"1768077079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:01:37+05:30"} [2026-01-11 02:01:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCRjhEM0ExNzY3OEMxNUJBAA== [2026-01-11 02:01:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:01:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMDBGRkYxMDZGNkNENzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMDBGRkYxMDZGNkNENzIzAA==\",\"timestamp\":\"1768077090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:01:37+05:30"} [2026-01-11 02:01:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMDBGRkYxMDZGNkNENzIzAA== [2026-01-11 02:01:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:01:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMDBGRkYxMDZGNkNENzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMDBGRkYxMDZGNkNENzIzAA==\",\"timestamp\":\"1768077090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:01:37+05:30"} [2026-01-11 02:01:37] [DEBUG] Ignoring event: delivered [2026-01-11 02:02:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:32:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxRkQ3MkQ1MTk0QTExNTI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxRkQ3MkQ1MTk0QTExNTI1AA==", "timestamp": "1768077127", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:02:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:02:09] [INFO] Sending instructions to 917202000200 [2026-01-11 02:02:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:02:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:02:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df2f8731d00f43db875f33f5ba6a98c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:02:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxRkQ3MkQ1MTk0QTExNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxRkQ3MkQ1MTk0QTExNTI1AA==\",\"timestamp\":\"1768077127\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:12+05:30"} [2026-01-11 02:02:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxRkQ3MkQ1MTk0QTExNTI1AA== [2026-01-11 02:02:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxRkQ3MkQ1MTk0QTExNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxRkQ3MkQ1MTk0QTExNTI1AA==\",\"timestamp\":\"1768077127\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:12+05:30"} [2026-01-11 02:02:12] [DEBUG] Ignoring event: delivered [2026-01-11 02:02:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:32:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFMjFEMEYzRDU1NTMwQkNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFMjFEMEYzRDU1NTMwQkNBAA==", "timestamp": "1768077133", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:02:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:02:15] [INFO] Sending instructions to 917202000200 [2026-01-11 02:02:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:02:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:02:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da4587c990f540e0a9629475103206e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:02:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFMjFEMEYzRDU1NTMwQkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFMjFEMEYzRDU1NTMwQkNBAA==\",\"timestamp\":\"1768077133\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:18+05:30"} [2026-01-11 02:02:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFMjFEMEYzRDU1NTMwQkNBAA== [2026-01-11 02:02:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFMjFEMEYzRDU1NTMwQkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFMjFEMEYzRDU1NTMwQkNBAA==\",\"timestamp\":\"1768077133\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:18+05:30"} [2026-01-11 02:02:19] [DEBUG] Ignoring event: delivered [2026-01-11 02:02:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:32:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRjM5MDlGRjI0Njg3Rjk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRjM5MDlGRjI0Njg3Rjk0AA==", "timestamp": "1768077139", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:02:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:02:20] [INFO] Sending instructions to 917202000200 [2026-01-11 02:02:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:02:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:02:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27fc71396ca4412f9e2b073d3c2f17ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:02:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRjM5MDlGRjI0Njg3Rjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRjM5MDlGRjI0Njg3Rjk0AA==\",\"timestamp\":\"1768077139\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:26+05:30"} [2026-01-11 02:02:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRjM5MDlGRjI0Njg3Rjk0AA== [2026-01-11 02:02:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRjM5MDlGRjI0Njg3Rjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRjM5MDlGRjI0Njg3Rjk0AA==\",\"timestamp\":\"1768077139\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:26+05:30"} [2026-01-11 02:02:27] [DEBUG] Ignoring event: delivered [2026-01-11 02:02:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:32:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCNjY5NEM2NUQ2QTRFOTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCNjY5NEM2NUQ2QTRFOTIwAA==", "timestamp": "1768077146", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:02:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:02:28] [INFO] Sending instructions to 917202000200 [2026-01-11 02:02:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:02:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:02:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c443c42a58344901a754e2654f577654", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:02:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:32:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3NTkwQzcxMDU0QTE4Q0RBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3NTkwQzcxMDU0QTE4Q0RBAA==", "timestamp": "1768077152", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:02:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:02:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:02:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:02:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:02:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3850b964ce1e417e9353637a6a5e9460", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:02:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCNjY5NEM2NUQ2QTRFOTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCNjY5NEM2NUQ2QTRFOTIwAA==\",\"timestamp\":\"1768077146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:33+05:30"} [2026-01-11 02:02:34] [DEBUG] Ignoring event: delivered [2026-01-11 02:02:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCNjY5NEM2NUQ2QTRFOTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCNjY5NEM2NUQ2QTRFOTIwAA==\",\"timestamp\":\"1768077146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:33+05:30"} [2026-01-11 02:02:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCNjY5NEM2NUQ2QTRFOTIwAA== [2026-01-11 02:02:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3NTkwQzcxMDU0QTE4Q0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3NTkwQzcxMDU0QTE4Q0RBAA==\",\"timestamp\":\"1768077152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:34+05:30"} [2026-01-11 02:02:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3NTkwQzcxMDU0QTE4Q0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3NTkwQzcxMDU0QTE4Q0RBAA==\",\"timestamp\":\"1768077152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:34+05:30"} [2026-01-11 02:02:35] [DEBUG] Ignoring event: delivered [2026-01-11 02:02:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3NTkwQzcxMDU0QTE4Q0RBAA== [2026-01-11 02:02:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:32:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdERTQyRDRERTUwNzlCQzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdERTQyRDRERTUwNzlCQzM3AA==", "timestamp": "1768077158", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:02:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:02:40] [INFO] Sending instructions to 917202000200 [2026-01-11 02:02:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:02:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:02:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0f064ed4c8a4bb9acecffaae7f728bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:02:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:32:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1NjE4QzVEQTFBNkQ2MTI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1NjE4QzVEQTFBNkQ2MTI3AA==", "timestamp": "1768077164", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:02:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:02:46] [INFO] Sending instructions to 917202000200 [2026-01-11 02:02:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:02:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:02:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8563ce09a3b64f5fa95ad2e48bdb96fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:02:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdERTQyRDRERTUwNzlCQzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdERTQyRDRERTUwNzlCQzM3AA==\",\"timestamp\":\"1768077158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:47+05:30"} [2026-01-11 02:02:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:02:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdERTQyRDRERTUwNzlCQzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdERTQyRDRERTUwNzlCQzM3AA==\",\"timestamp\":\"1768077158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:47+05:30"} [2026-01-11 02:02:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdERTQyRDRERTUwNzlCQzM3AA== [2026-01-11 02:02:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1NjE4QzVEQTFBNkQ2MTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1NjE4QzVEQTFBNkQ2MTI3AA==\",\"timestamp\":\"1768077164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:48+05:30"} [2026-01-11 02:02:49] [DEBUG] Ignoring event: delivered [2026-01-11 02:02:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:02:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1NjE4QzVEQTFBNkQ2MTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1NjE4QzVEQTFBNkQ2MTI3AA==\",\"timestamp\":\"1768077164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:02:48+05:30"} [2026-01-11 02:02:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1NjE4QzVEQTFBNkQ2MTI3AA== [2026-01-11 02:03:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:33:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1OTAyMTIyMEE3NjJCRkUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1OTAyMTIyMEE3NjJCRkUxAA==", "timestamp": "1768077200", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:03:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:03:22] [INFO] Sending instructions to 917202000200 [2026-01-11 02:03:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:03:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:03:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28382fe2115b4eb99f99af7c995aa312", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:03:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:33:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4MTZCNkNBQTREN0E3MTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4MTZCNkNBQTREN0E3MTI0AA==", "timestamp": "1768077206", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:03:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:03:28] [INFO] Sending instructions to 917202000200 [2026-01-11 02:03:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:03:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:03:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5353a3e087a54890835ecc9184141612", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:03:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:03:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1OTAyMTIyMEE3NjJCRkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1OTAyMTIyMEE3NjJCRkUxAA==\",\"timestamp\":\"1768077200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:03:28+05:30"} [2026-01-11 02:03:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1OTAyMTIyMEE3NjJCRkUxAA== [2026-01-11 02:03:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:03:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1OTAyMTIyMEE3NjJCRkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1OTAyMTIyMEE3NjJCRkUxAA==\",\"timestamp\":\"1768077200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:03:28+05:30"} [2026-01-11 02:03:29] [DEBUG] Ignoring event: delivered [2026-01-11 02:03:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:03:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4MTZCNkNBQTREN0E3MTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4MTZCNkNBQTREN0E3MTI0AA==\",\"timestamp\":\"1768077206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:03:28+05:30"} [2026-01-11 02:03:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4MTZCNkNBQTREN0E3MTI0AA== [2026-01-11 02:03:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:03:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4MTZCNkNBQTREN0E3MTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4MTZCNkNBQTREN0E3MTI0AA==\",\"timestamp\":\"1768077206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:03:28+05:30"} [2026-01-11 02:03:29] [DEBUG] Ignoring event: delivered [2026-01-11 02:03:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:33:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3RDdGQjkwNTA1RjE0Nzk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3RDdGQjkwNTA1RjE0Nzk4AA==", "timestamp": "1768077212", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:03:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:03:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:03:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:03:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:03:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46ede688a5464b66a38bb3cf279c4ecb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:03:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3RDdGQjkwNTA1RjE0Nzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3RDdGQjkwNTA1RjE0Nzk4AA==\",\"timestamp\":\"1768077212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:03:36+05:30"} [2026-01-11 02:03:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3RDdGQjkwNTA1RjE0Nzk4AA== [2026-01-11 02:03:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3RDdGQjkwNTA1RjE0Nzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3RDdGQjkwNTA1RjE0Nzk4AA==\",\"timestamp\":\"1768077212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:03:36+05:30"} [2026-01-11 02:03:38] [DEBUG] Ignoring event: delivered [2026-01-11 02:04:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:34:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVENDQzMTI3N0I1MUIyNkZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVENDQzMTI3N0I1MUIyNkZBAA==", "timestamp": "1768077248", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:04:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:04:10] [INFO] Sending instructions to 917202000200 [2026-01-11 02:04:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:04:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:04:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bd57899d4e644f48f91f6e560f84756", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVENDQzMTI3N0I1MUIyNkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVENDQzMTI3N0I1MUIyNkZBAA==\",\"timestamp\":\"1768077248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:15+05:30"} [2026-01-11 02:04:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVENDQzMTI3N0I1MUIyNkZBAA== [2026-01-11 02:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVENDQzMTI3N0I1MUIyNkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVENDQzMTI3N0I1MUIyNkZBAA==\",\"timestamp\":\"1768077248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:15+05:30"} [2026-01-11 02:04:15] [DEBUG] Ignoring event: delivered [2026-01-11 02:04:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:34:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4RTExMzcwQTgxMTFFMDgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4RTExMzcwQTgxMTFFMDgzAA==", "timestamp": "1768077254", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:04:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:04:16] [INFO] Sending instructions to 917202000200 [2026-01-11 02:04:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:04:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:04:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eec2b335c2b6445e9d7d37c0f4854c43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:04:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4RTExMzcwQTgxMTFFMDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4RTExMzcwQTgxMTFFMDgzAA==\",\"timestamp\":\"1768077254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:17+05:30"} [2026-01-11 02:04:18] [DEBUG] Ignoring event: delivered [2026-01-11 02:04:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4RTExMzcwQTgxMTFFMDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4RTExMzcwQTgxMTFFMDgzAA==\",\"timestamp\":\"1768077254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:17+05:30"} [2026-01-11 02:04:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4RTExMzcwQTgxMTFFMDgzAA== [2026-01-11 02:04:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:34:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNDI4M0Y1MDRCQkY4QzlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNDI4M0Y1MDRCQkY4QzlEAA==", "timestamp": "1768077260", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:04:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:04:22] [INFO] Sending instructions to 917202000200 [2026-01-11 02:04:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:04:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:04:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "328dcfee651d4c4faa283eef8ed66a0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:04:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNDI4M0Y1MDRCQkY4QzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNDI4M0Y1MDRCQkY4QzlEAA==\",\"timestamp\":\"1768077260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:25+05:30"} [2026-01-11 02:04:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNDI4M0Y1MDRCQkY4QzlEAA== [2026-01-11 02:04:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNDI4M0Y1MDRCQkY4QzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBNDI4M0Y1MDRCQkY4QzlEAA==\",\"timestamp\":\"1768077260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:25+05:30"} [2026-01-11 02:04:25] [DEBUG] Ignoring event: delivered [2026-01-11 02:04:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:34:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDMTU5ODUzMzA3RUY3MEExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDMTU5ODUzMzA3RUY3MEExAA==", "timestamp": "1768077268", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:04:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:04:29] [INFO] Sending instructions to 917202000200 [2026-01-11 02:04:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:04:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:04:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83f218ca3d2840a79383151ea9bb2826", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:04:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:34:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEMTI2QTY1MjQzNzQ2QjE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEMTI2QTY1MjQzNzQ2QjE5AA==", "timestamp": "1768077273", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:04:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:04:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:04:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:04:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:04:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDMTU5ODUzMzA3RUY3MEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDMTU5ODUzMzA3RUY3MEExAA==\",\"timestamp\":\"1768077268\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:33+05:30"} [2026-01-11 02:04:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDMTU5ODUzMzA3RUY3MEExAA== [2026-01-11 02:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDMTU5ODUzMzA3RUY3MEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRDMTU5ODUzMzA3RUY3MEExAA==\",\"timestamp\":\"1768077268\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:33+05:30"} [2026-01-11 02:04:35] [DEBUG] Ignoring event: delivered [2026-01-11 02:04:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96b3f25512c0465e8bd932f233ed78e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:04:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEMTI2QTY1MjQzNzQ2QjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEMTI2QTY1MjQzNzQ2QjE5AA==\",\"timestamp\":\"1768077273\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:39+05:30"} [2026-01-11 02:04:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEMTI2QTY1MjQzNzQ2QjE5AA== [2026-01-11 02:04:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEMTI2QTY1MjQzNzQ2QjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEMTI2QTY1MjQzNzQ2QjE5AA==\",\"timestamp\":\"1768077273\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:39+05:30"} [2026-01-11 02:04:39] [DEBUG] Ignoring event: delivered [2026-01-11 02:04:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:34:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QjdCMTdENENFQjI4NDJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QjdCMTdENENFQjI4NDJGAA==", "timestamp": "1768077278", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:04:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:04:40] [INFO] Sending instructions to 917202000200 [2026-01-11 02:04:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:04:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:04:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc5e5a61a336420db467e9b3a94c1c24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:04:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QjdCMTdENENFQjI4NDJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QjdCMTdENENFQjI4NDJGAA==\",\"timestamp\":\"1768077278\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:41+05:30"} [2026-01-11 02:04:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QjdCMTdENENFQjI4NDJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QjdCMTdENENFQjI4NDJGAA==\",\"timestamp\":\"1768077278\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:41+05:30"} [2026-01-11 02:04:42] [DEBUG] Ignoring event: delivered [2026-01-11 02:04:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QjdCMTdENENFQjI4NDJGAA== [2026-01-11 02:04:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:34:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5MDIzQjA0RUQ1N0M3Njk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5MDIzQjA0RUQ1N0M3Njk4AA==", "timestamp": "1768077284", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:04:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:04:46] [INFO] Sending instructions to 917202000200 [2026-01-11 02:04:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:04:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:04:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dda6d72d4bc342cb9b406b794e4bc5d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5MDIzQjA0RUQ1N0M3Njk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5MDIzQjA0RUQ1N0M3Njk4AA==\",\"timestamp\":\"1768077284\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:51+05:30"} [2026-01-11 02:04:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5MDIzQjA0RUQ1N0M3Njk4AA== [2026-01-11 02:04:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:34:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0NDczREE2M0JFQkNCNDBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0NDczREE2M0JFQkNCNDBDAA==", "timestamp": "1768077290", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:04:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:04:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:04:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:04:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5MDIzQjA0RUQ1N0M3Njk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5MDIzQjA0RUQ1N0M3Njk4AA==\",\"timestamp\":\"1768077284\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:51+05:30"} [2026-01-11 02:04:52] [DEBUG] Ignoring event: delivered [2026-01-11 02:04:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8bc08973ebaf404db1fe0403e2833c21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:04:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0NDczREE2M0JFQkNCNDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0NDczREE2M0JFQkNCNDBDAA==\",\"timestamp\":\"1768077290\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:56+05:30"} [2026-01-11 02:04:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:04:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0NDczREE2M0JFQkNCNDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0NDczREE2M0JFQkNCNDBDAA==\",\"timestamp\":\"1768077290\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:04:56+05:30"} [2026-01-11 02:04:57] [DEBUG] Ignoring event: delivered [2026-01-11 02:04:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0NDczREE2M0JFQkNCNDBDAA== [2026-01-11 02:05:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:35:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RDIzQzBGRDQzNTNCRUQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RDIzQzBGRDQzNTNCRUQ1AA==", "timestamp": "1768077326", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:05:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:05:28] [INFO] Sending instructions to 917202000200 [2026-01-11 02:05:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:05:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:05:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "035aaeb2f7e442b191ae16f9b4e00118", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:05:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:05:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RDIzQzBGRDQzNTNCRUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RDIzQzBGRDQzNTNCRUQ1AA==\",\"timestamp\":\"1768077326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:05:32+05:30"} [2026-01-11 02:05:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RDIzQzBGRDQzNTNCRUQ1AA== [2026-01-11 02:05:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:05:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RDIzQzBGRDQzNTNCRUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RDIzQzBGRDQzNTNCRUQ1AA==\",\"timestamp\":\"1768077326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:05:32+05:30"} [2026-01-11 02:05:33] [DEBUG] Ignoring event: delivered [2026-01-11 02:05:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:35:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQkU0MzI2RUFERkEzODE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQkU0MzI2RUFERkEzODE3AA==", "timestamp": "1768077332", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:05:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:05:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:05:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:05:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:05:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fb83877f712481ba691fa943d1c8bd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:05:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:05:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQkU0MzI2RUFERkEzODE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQkU0MzI2RUFERkEzODE3AA==\",\"timestamp\":\"1768077332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:05:38+05:30"} [2026-01-11 02:05:40] [DEBUG] Ignoring event: delivered [2026-01-11 02:05:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:05:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQkU0MzI2RUFERkEzODE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQkU0MzI2RUFERkEzODE3AA==\",\"timestamp\":\"1768077332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:05:38+05:30"} [2026-01-11 02:05:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQkU0MzI2RUFERkEzODE3AA== [2026-01-11 02:06:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:36:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTNGOTAwODgyQjBGNDVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTNGOTAwODgyQjBGNDVEAA==", "timestamp": "1768077368", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:06:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:06:10] [INFO] Sending instructions to 917202000200 [2026-01-11 02:06:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:06:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:06:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed2894f16c7b483f99bfa42ac73ff20d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:06:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:06:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTNGOTAwODgyQjBGNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTNGOTAwODgyQjBGNDVEAA==\",\"timestamp\":\"1768077368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:06:13+05:30"} [2026-01-11 02:06:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTNGOTAwODgyQjBGNDVEAA== [2026-01-11 02:06:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:06:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTNGOTAwODgyQjBGNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTNGOTAwODgyQjBGNDVEAA==\",\"timestamp\":\"1768077368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:06:13+05:30"} [2026-01-11 02:06:13] [DEBUG] Ignoring event: delivered [2026-01-11 02:06:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:36:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTMzMkZEMjNCM0VEMEQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTMzMkZEMjNCM0VEMEQxAA==", "timestamp": "1768077374", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:06:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:06:16] [INFO] Sending instructions to 917202000200 [2026-01-11 02:06:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:06:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:06:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2bcdca0d83c842ab86725358e236125e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:06:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:36:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0MjEzNzFFQjBFMjc4RjZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0MjEzNzFFQjBFMjc4RjZCAA==", "timestamp": "1768077380", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:06:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:06:22] [INFO] Sending instructions to 917202000200 [2026-01-11 02:06:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:06:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:06:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb70076540484203bd2a31ed041fb1f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:06:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTMzMkZEMjNCM0VEMEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTMzMkZEMjNCM0VEMEQxAA==\",\"timestamp\":\"1768077374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:06:22+05:30"} [2026-01-11 02:06:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTMzMkZEMjNCM0VEMEQxAA== [2026-01-11 02:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:06:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTMzMkZEMjNCM0VEMEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTMzMkZEMjNCM0VEMEQxAA==\",\"timestamp\":\"1768077374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:06:22+05:30"} [2026-01-11 02:06:24] [DEBUG] Ignoring event: delivered [2026-01-11 02:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:06:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0MjEzNzFFQjBFMjc4RjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0MjEzNzFFQjBFMjc4RjZCAA==\",\"timestamp\":\"1768077380\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:06:22+05:30"} [2026-01-11 02:06:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0MjEzNzFFQjBFMjc4RjZCAA== [2026-01-11 02:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:06:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0MjEzNzFFQjBFMjc4RjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0MjEzNzFFQjBFMjc4RjZCAA==\",\"timestamp\":\"1768077380\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:06:22+05:30"} [2026-01-11 02:06:24] [DEBUG] Ignoring event: delivered [2026-01-11 02:06:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:36:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQzFBMEUyN0REREYyNDFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQzFBMEUyN0REREYyNDFFAA==", "timestamp": "1768077386", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:06:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:06:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:06:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:06:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:06:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f75d6428cc34be087247596c64d2a6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:06:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQzFBMEUyN0REREYyNDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQzFBMEUyN0REREYyNDFFAA==\",\"timestamp\":\"1768077386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:06:31+05:30"} [2026-01-11 02:06:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQzFBMEUyN0REREYyNDFFAA== [2026-01-11 02:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:06:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQzFBMEUyN0REREYyNDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQzFBMEUyN0REREYyNDFFAA==\",\"timestamp\":\"1768077386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:06:31+05:30"} [2026-01-11 02:06:32] [DEBUG] Ignoring event: delivered [2026-01-11 02:07:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:37:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0RDI0ODc2QkYwQjIyNDYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0RDI0ODc2QkYwQjIyNDYxAA==", "timestamp": "1768077421", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:07:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:07:03] [INFO] Sending instructions to 917202000200 [2026-01-11 02:07:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:07:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:07:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1cc0b3c3117477ab2d66318874a1d81", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:07:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:37:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAzNkI5RDMzMzJFOUY3RUZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAzNkI5RDMzMzJFOUY3RUZEAA==", "timestamp": "1768077427", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:07:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:07:08] [INFO] Sending instructions to 917202000200 [2026-01-11 02:07:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:07:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:07:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ff2eeef95974bc7aa0af6f9a2d89926", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0RDI0ODc2QkYwQjIyNDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0RDI0ODc2QkYwQjIyNDYxAA==\",\"timestamp\":\"1768077421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:09+05:30"} [2026-01-11 02:07:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0RDI0ODc2QkYwQjIyNDYxAA== [2026-01-11 02:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0RDI0ODc2QkYwQjIyNDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0RDI0ODc2QkYwQjIyNDYxAA==\",\"timestamp\":\"1768077421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:09+05:30"} [2026-01-11 02:07:09] [DEBUG] Ignoring event: delivered [2026-01-11 02:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAzNkI5RDMzMzJFOUY3RUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAzNkI5RDMzMzJFOUY3RUZEAA==\",\"timestamp\":\"1768077427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:09+05:30"} [2026-01-11 02:07:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAzNkI5RDMzMzJFOUY3RUZEAA== [2026-01-11 02:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAzNkI5RDMzMzJFOUY3RUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAzNkI5RDMzMzJFOUY3RUZEAA==\",\"timestamp\":\"1768077427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:09+05:30"} [2026-01-11 02:07:09] [DEBUG] Ignoring event: delivered [2026-01-11 02:07:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:37:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyMzA1NjY2MkRDRjhFMDJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyMzA1NjY2MkRDRjhFMDJFAA==", "timestamp": "1768077432", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:07:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:07:14] [INFO] Sending instructions to 917202000200 [2026-01-11 02:07:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:07:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:07:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f51bffb894b84b778a6943c3109ee134", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:07:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:37:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MjA5MzMwQkQ3REY0MTk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MjA5MzMwQkQ3REY0MTk5AA==", "timestamp": "1768077437", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:07:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:07:19] [INFO] Sending instructions to 917202000200 [2026-01-11 02:07:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:07:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:07:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e309e646e3f645d99b0fa69573af9083", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:07:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyMzA1NjY2MkRDRjhFMDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyMzA1NjY2MkRDRjhFMDJFAA==\",\"timestamp\":\"1768077432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:19+05:30"} [2026-01-11 02:07:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyMzA1NjY2MkRDRjhFMDJFAA== [2026-01-11 02:07:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyMzA1NjY2MkRDRjhFMDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyMzA1NjY2MkRDRjhFMDJFAA==\",\"timestamp\":\"1768077432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:19+05:30"} [2026-01-11 02:07:20] [DEBUG] Ignoring event: delivered [2026-01-11 02:07:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MjA5MzMwQkQ3REY0MTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MjA5MzMwQkQ3REY0MTk5AA==\",\"timestamp\":\"1768077437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:20+05:30"} [2026-01-11 02:07:21] [DEBUG] Ignoring event: delivered [2026-01-11 02:07:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MjA5MzMwQkQ3REY0MTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MjA5MzMwQkQ3REY0MTk5AA==\",\"timestamp\":\"1768077437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:20+05:30"} [2026-01-11 02:07:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MjA5MzMwQkQ3REY0MTk5AA== [2026-01-11 02:07:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:37:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5QUU4NzkyOTFFQ0Q4RUExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5QUU4NzkyOTFFQ0Q4RUExAA==", "timestamp": "1768077474", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:07:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:07:55] [INFO] Sending instructions to 917202000200 [2026-01-11 02:07:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:07:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:07:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45edc2e4c5d24e91ae26892895c4ed55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5QUU4NzkyOTFFQ0Q4RUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5QUU4NzkyOTFFQ0Q4RUExAA==\",\"timestamp\":\"1768077474\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:57+05:30"} [2026-01-11 02:07:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5QUU4NzkyOTFFQ0Q4RUExAA== [2026-01-11 02:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:07:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5QUU4NzkyOTFFQ0Q4RUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5QUU4NzkyOTFFQ0Q4RUExAA==\",\"timestamp\":\"1768077474\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:07:57+05:30"} [2026-01-11 02:07:59] [DEBUG] Ignoring event: delivered [2026-01-11 02:08:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:38:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGQTA3RDFFMEI3MUI3QTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGQTA3RDFFMEI3MUI3QTM5AA==", "timestamp": "1768077479", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:08:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:08:01] [INFO] Sending instructions to 917202000200 [2026-01-11 02:08:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:08:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:08:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73aa37acdff04a73932c2b679d4a5b62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:08:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGQTA3RDFFMEI3MUI3QTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGQTA3RDFFMEI3MUI3QTM5AA==\",\"timestamp\":\"1768077479\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:05+05:30"} [2026-01-11 02:08:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGQTA3RDFFMEI3MUI3QTM5AA== [2026-01-11 02:08:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGQTA3RDFFMEI3MUI3QTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGQTA3RDFFMEI3MUI3QTM5AA==\",\"timestamp\":\"1768077479\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:05+05:30"} [2026-01-11 02:08:06] [DEBUG] Ignoring event: delivered [2026-01-11 02:08:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:38:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFMjJGNkVENTY2NjZGNzgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFMjJGNkVENTY2NjZGNzgzAA==", "timestamp": "1768077484", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:08:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:08:06] [INFO] Sending instructions to 917202000200 [2026-01-11 02:08:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:08:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:08:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c8bbb5ef36542a5a7c4a8d58d131c45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFMjJGNkVENTY2NjZGNzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFMjJGNkVENTY2NjZGNzgzAA==\",\"timestamp\":\"1768077484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:10+05:30"} [2026-01-11 02:08:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFMjJGNkVENTY2NjZGNzgzAA== [2026-01-11 02:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFMjJGNkVENTY2NjZGNzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFMjJGNkVENTY2NjZGNzgzAA==\",\"timestamp\":\"1768077484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:10+05:30"} [2026-01-11 02:08:11] [DEBUG] Ignoring event: delivered [2026-01-11 02:08:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:38:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdEODFEMEVGQzY4QkRFODE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdEODFEMEVGQzY4QkRFODE3AA==", "timestamp": "1768077520", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:08:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:08:42] [INFO] Sending instructions to 917202000200 [2026-01-11 02:08:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:08:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:08:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d434c5593625479bb16bc939d6b3410d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:08:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:38:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyRTE0MUUyMjA4MDM1OTJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyRTE0MUUyMjA4MDM1OTJFAA==", "timestamp": "1768077526", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:08:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:08:47] [INFO] Sending instructions to 917202000200 [2026-01-11 02:08:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:08:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:08:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "542508fb2cfc45a3aaecf7c9aa88a97a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:08:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdEODFEMEVGQzY4QkRFODE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdEODFEMEVGQzY4QkRFODE3AA==\",\"timestamp\":\"1768077520\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:47+05:30"} [2026-01-11 02:08:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdEODFEMEVGQzY4QkRFODE3AA== [2026-01-11 02:08:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdEODFEMEVGQzY4QkRFODE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdEODFEMEVGQzY4QkRFODE3AA==\",\"timestamp\":\"1768077520\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:47+05:30"} [2026-01-11 02:08:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:08:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyRTE0MUUyMjA4MDM1OTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyRTE0MUUyMjA4MDM1OTJFAA==\",\"timestamp\":\"1768077526\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:48+05:30"} [2026-01-11 02:08:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:08:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyRTE0MUUyMjA4MDM1OTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyRTE0MUUyMjA4MDM1OTJFAA==\",\"timestamp\":\"1768077526\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:48+05:30"} [2026-01-11 02:08:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyRTE0MUUyMjA4MDM1OTJFAA== [2026-01-11 02:08:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:38:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2N0NGRjYwNkRDNDk1ODk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2N0NGRjYwNkRDNDk1ODk1AA==", "timestamp": "1768077531", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:08:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:08:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:08:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:08:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:08:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06229184cd214f6bbfd7f8fe77ddce5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:08:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:38:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMzUxNjg4M0U1QjEwQjdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMzUxNjg4M0U1QjEwQjdEAA==", "timestamp": "1768077536", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:08:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:08:58] [INFO] Sending instructions to 917202000200 [2026-01-11 02:08:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:08:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:08:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf3b4ead3e1641468cf9cf8a58f60d76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:08:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2N0NGRjYwNkRDNDk1ODk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2N0NGRjYwNkRDNDk1ODk1AA==\",\"timestamp\":\"1768077531\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:57+05:30"} [2026-01-11 02:08:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2N0NGRjYwNkRDNDk1ODk1AA== [2026-01-11 02:08:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMzUxNjg4M0U1QjEwQjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMzUxNjg4M0U1QjEwQjdEAA==\",\"timestamp\":\"1768077536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:58+05:30"} [2026-01-11 02:08:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMzUxNjg4M0U1QjEwQjdEAA== [2026-01-11 02:08:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:08:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMzUxNjg4M0U1QjEwQjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMzUxNjg4M0U1QjEwQjdEAA==\",\"timestamp\":\"1768077536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:08:58+05:30"} [2026-01-11 02:08:59] [DEBUG] Ignoring event: delivered [2026-01-11 02:09:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:39:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2N0ZFRjc0QkI3MEYxMTUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2N0ZFRjc0QkI3MEYxMTUxAA==", "timestamp": "1768077572", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:09:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:09:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:09:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:09:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:09:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2c273f69a2743c5819b284414e9cdc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:09:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:39:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUREOUM5MjA5Qjk1MURCQzg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUREOUM5MjA5Qjk1MURCQzg0AA==", "timestamp": "1768077578", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:09:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:09:39] [INFO] Sending instructions to 917202000200 [2026-01-11 02:09:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:09:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:09:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2f589f3778a444dac1af0115a4d1882", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:09:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:39:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyRTE0M0QyOTAzN0IyQzgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyRTE0M0QyOTAzN0IyQzgwAA==", "timestamp": "1768077584", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:09:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:09:45] [INFO] Sending instructions to 917202000200 [2026-01-11 02:09:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:09:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:09:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a96ac3a36d84b9f84026160ea4c8141", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:09:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:09:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2N0ZFRjc0QkI3MEYxMTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2N0ZFRjc0QkI3MEYxMTUxAA==\",\"timestamp\":\"1768077572\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:09:46+05:30"} [2026-01-11 02:09:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2N0ZFRjc0QkI3MEYxMTUxAA== [2026-01-11 02:09:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:09:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2N0ZFRjc0QkI3MEYxMTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2N0ZFRjc0QkI3MEYxMTUxAA==\",\"timestamp\":\"1768077572\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:09:46+05:30"} [2026-01-11 02:09:49] [DEBUG] Ignoring event: delivered [2026-01-11 02:09:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:09:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUREOUM5MjA5Qjk1MURCQzg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUREOUM5MjA5Qjk1MURCQzg0AA==\",\"timestamp\":\"1768077578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:09:46+05:30"} [2026-01-11 02:09:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUREOUM5MjA5Qjk1MURCQzg0AA== [2026-01-11 02:09:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:09:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUREOUM5MjA5Qjk1MURCQzg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUREOUM5MjA5Qjk1MURCQzg0AA==\",\"timestamp\":\"1768077578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:09:47+05:30"} [2026-01-11 02:09:49] [DEBUG] Ignoring event: delivered [2026-01-11 02:09:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:09:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyRTE0M0QyOTAzN0IyQzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyRTE0M0QyOTAzN0IyQzgwAA==\",\"timestamp\":\"1768077584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:09:47+05:30"} [2026-01-11 02:09:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyRTE0M0QyOTAzN0IyQzgwAA== [2026-01-11 02:09:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:09:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyRTE0M0QyOTAzN0IyQzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyRTE0M0QyOTAzN0IyQzgwAA==\",\"timestamp\":\"1768077584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:09:47+05:30"} [2026-01-11 02:09:49] [DEBUG] Ignoring event: delivered [2026-01-11 02:10:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:40:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzA3MEM1NDE5NDNFRDRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzA3MEM1NDE5NDNFRDRBAA==", "timestamp": "1768077620", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:10:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:10:22] [INFO] Sending instructions to 917202000200 [2026-01-11 02:10:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:10:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:10:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b12743aa032b489d92c763747328fffc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:10:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:40:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGN0FCNjA2MjBFRjgwMkIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGN0FCNjA2MjBFRjgwMkIwAA==", "timestamp": "1768077626", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:10:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:10:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:10:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:10:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:10:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b6b0c1c43e64ac689e5c29e68ef256a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:10:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:40:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4MEJFMTFBMTE5QTJBODdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4MEJFMTFBMTE5QTJBODdBAA==", "timestamp": "1768077631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:10:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:10:33] [INFO] Sending instructions to 917202000200 [2026-01-11 02:10:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:10:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:10:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d68c2573285645d4a5dfce45ad7adb5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:10:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzA3MEM1NDE5NDNFRDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzA3MEM1NDE5NDNFRDRBAA==\",\"timestamp\":\"1768077620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:10:35+05:30"} [2026-01-11 02:10:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzA3MEM1NDE5NDNFRDRBAA== [2026-01-11 02:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:10:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzA3MEM1NDE5NDNFRDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzA3MEM1NDE5NDNFRDRBAA==\",\"timestamp\":\"1768077620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:10:35+05:30"} [2026-01-11 02:10:37] [DEBUG] Ignoring event: delivered [2026-01-11 02:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:10:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGN0FCNjA2MjBFRjgwMkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGN0FCNjA2MjBFRjgwMkIwAA==\",\"timestamp\":\"1768077626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:10:35+05:30"} [2026-01-11 02:10:37] [DEBUG] Ignoring event: delivered [2026-01-11 02:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:10:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGN0FCNjA2MjBFRjgwMkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGN0FCNjA2MjBFRjgwMkIwAA==\",\"timestamp\":\"1768077626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:10:35+05:30"} [2026-01-11 02:10:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGN0FCNjA2MjBFRjgwMkIwAA== [2026-01-11 02:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:10:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4MEJFMTFBMTE5QTJBODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4MEJFMTFBMTE5QTJBODdBAA==\",\"timestamp\":\"1768077631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:10:35+05:30"} [2026-01-11 02:10:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4MEJFMTFBMTE5QTJBODdBAA== [2026-01-11 02:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:10:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4MEJFMTFBMTE5QTJBODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4MEJFMTFBMTE5QTJBODdBAA==\",\"timestamp\":\"1768077631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:10:35+05:30"} [2026-01-11 02:10:37] [DEBUG] Ignoring event: delivered [2026-01-11 02:10:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:40:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDMDBDNDk4RkM4OUI5MUUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDMDBDNDk4RkM4OUI5MUUxAA==", "timestamp": "1768077637", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:10:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:10:38] [INFO] Sending instructions to 917202000200 [2026-01-11 02:10:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:10:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:10:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b6ef3d4e92b463dac70f44fed3ef585", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:10:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDMDBDNDk4RkM4OUI5MUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDMDBDNDk4RkM4OUI5MUUxAA==\",\"timestamp\":\"1768077637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:10:43+05:30"} [2026-01-11 02:10:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDMDBDNDk4RkM4OUI5MUUxAA== [2026-01-11 02:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:10:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDMDBDNDk4RkM4OUI5MUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDMDBDNDk4RkM4OUI5MUUxAA==\",\"timestamp\":\"1768077637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:10:43+05:30"} [2026-01-11 02:10:43] [DEBUG] Ignoring event: delivered [2026-01-11 02:11:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:41:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyRUU0RkZGQzI1RjREMUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyRUU0RkZGQzI1RjREMUFBAA==", "timestamp": "1768077673", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:11:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:11:14] [INFO] Sending instructions to 917202000200 [2026-01-11 02:11:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:11:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:11:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c958fc3814143a4b60092217c6c9710", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:11:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:11:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyRUU0RkZGQzI1RjREMUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyRUU0RkZGQzI1RjREMUFBAA==\",\"timestamp\":\"1768077673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:11:19+05:30"} [2026-01-11 02:11:19] [DEBUG] Ignoring event: delivered [2026-01-11 02:11:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:11:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyRUU0RkZGQzI1RjREMUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyRUU0RkZGQzI1RjREMUFBAA==\",\"timestamp\":\"1768077673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:11:19+05:30"} [2026-01-11 02:11:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyRUU0RkZGQzI1RjREMUFBAA== [2026-01-11 02:11:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:41:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRCNUIxNzExMzkzODI4QkZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRCNUIxNzExMzkzODI4QkZBAA==", "timestamp": "1768077678", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:11:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:11:19] [INFO] Sending instructions to 917202000200 [2026-01-11 02:11:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:11:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:11:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0da3fc0e9354258a7f0cac1af138fbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:11:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:11:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRCNUIxNzExMzkzODI4QkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRCNUIxNzExMzkzODI4QkZBAA==\",\"timestamp\":\"1768077678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:11:21+05:30"} [2026-01-11 02:11:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRCNUIxNzExMzkzODI4QkZBAA== [2026-01-11 02:11:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:11:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRCNUIxNzExMzkzODI4QkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRCNUIxNzExMzkzODI4QkZBAA==\",\"timestamp\":\"1768077678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:11:21+05:30"} [2026-01-11 02:11:21] [DEBUG] Ignoring event: delivered [2026-01-11 02:11:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:41:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyOUQyNUFBMUVCODY5N0UyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyOUQyNUFBMUVCODY5N0UyAA==", "timestamp": "1768077684", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:11:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:11:25] [INFO] Sending instructions to 917202000200 [2026-01-11 02:11:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:11:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:11:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc01c155ffeb4812b59045892e22629e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:11:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyOUQyNUFBMUVCODY5N0UyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyOUQyNUFBMUVCODY5N0UyAA==\",\"timestamp\":\"1768077684\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:11:27+05:30"} [2026-01-11 02:11:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyOUQyNUFBMUVCODY5N0UyAA== [2026-01-11 02:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:11:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyOUQyNUFBMUVCODY5N0UyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyOUQyNUFBMUVCODY5N0UyAA==\",\"timestamp\":\"1768077684\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:11:27+05:30"} [2026-01-11 02:11:28] [DEBUG] Ignoring event: delivered [2026-01-11 02:11:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:41:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QjFDNERBQzlGMjRDQzczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QjFDNERBQzlGMjRDQzczAA==", "timestamp": "1768077689", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:11:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:11:30] [INFO] Sending instructions to 917202000200 [2026-01-11 02:11:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:11:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:11:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9e2eb6eb4184d81abcf80153d77a16b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:11:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:11:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QjFDNERBQzlGMjRDQzczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QjFDNERBQzlGMjRDQzczAA==\",\"timestamp\":\"1768077689\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:11:33+05:30"} [2026-01-11 02:11:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QjFDNERBQzlGMjRDQzczAA== [2026-01-11 02:11:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:11:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QjFDNERBQzlGMjRDQzczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QjFDNERBQzlGMjRDQzczAA==\",\"timestamp\":\"1768077689\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:11:33+05:30"} [2026-01-11 02:11:34] [DEBUG] Ignoring event: delivered [2026-01-11 02:12:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:42:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNjA5OTJBMjA2MEVDODdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNjA5OTJBMjA2MEVDODdGAA==", "timestamp": "1768077725", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:12:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:12:06] [INFO] Sending instructions to 917202000200 [2026-01-11 02:12:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:12:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:12:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d430cc70e48a4433ac5bea235e7c7d64", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:12:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNjA5OTJBMjA2MEVDODdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNjA5OTJBMjA2MEVDODdGAA==\",\"timestamp\":\"1768077725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:09+05:30"} [2026-01-11 02:12:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNjA5OTJBMjA2MEVDODdGAA== [2026-01-11 02:12:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNjA5OTJBMjA2MEVDODdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNjA5OTJBMjA2MEVDODdGAA==\",\"timestamp\":\"1768077725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:09+05:30"} [2026-01-11 02:12:10] [DEBUG] Ignoring event: delivered [2026-01-11 02:12:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:42:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGOTAyMjdGOTBBNDhCNTNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGOTAyMjdGOTBBNDhCNTNGAA==", "timestamp": "1768077730", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:12:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:12:12] [INFO] Sending instructions to 917202000200 [2026-01-11 02:12:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:12:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:12:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce8126f036a04e39af42d52f82523b9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:12:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:42:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4OUE2QkZFNEJDQUQ2OEQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4OUE2QkZFNEJDQUQ2OEQ3AA==", "timestamp": "1768077736", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:12:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:12:17] [INFO] Sending instructions to 917202000200 [2026-01-11 02:12:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:12:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:12:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2dd095e41e74e95b0f1c402f73a65bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGOTAyMjdGOTBBNDhCNTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGOTAyMjdGOTBBNDhCNTNGAA==\",\"timestamp\":\"1768077730\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:19+05:30"} [2026-01-11 02:12:21] [DEBUG] Ignoring event: delivered [2026-01-11 02:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGOTAyMjdGOTBBNDhCNTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGOTAyMjdGOTBBNDhCNTNGAA==\",\"timestamp\":\"1768077730\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:19+05:30"} [2026-01-11 02:12:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGOTAyMjdGOTBBNDhCNTNGAA== [2026-01-11 02:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4OUE2QkZFNEJDQUQ2OEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4OUE2QkZFNEJDQUQ2OEQ3AA==\",\"timestamp\":\"1768077736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:20+05:30"} [2026-01-11 02:12:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4OUE2QkZFNEJDQUQ2OEQ3AA== [2026-01-11 02:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4OUE2QkZFNEJDQUQ2OEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4OUE2QkZFNEJDQUQ2OEQ3AA==\",\"timestamp\":\"1768077736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:20+05:30"} [2026-01-11 02:12:21] [DEBUG] Ignoring event: delivered [2026-01-11 02:12:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:42:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzN0U2RUFCRkU4REMxN0NBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzN0U2RUFCRkU4REMxN0NBAA==", "timestamp": "1768077741", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:12:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:12:22] [INFO] Sending instructions to 917202000200 [2026-01-11 02:12:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:12:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:12:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa5bdd96d2ef432d8eb4a1b2aca96c45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:12:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzN0U2RUFCRkU4REMxN0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzN0U2RUFCRkU4REMxN0NBAA==\",\"timestamp\":\"1768077741\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:25+05:30"} [2026-01-11 02:12:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzN0U2RUFCRkU4REMxN0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzN0U2RUFCRkU4REMxN0NBAA==\",\"timestamp\":\"1768077741\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:25+05:30"} [2026-01-11 02:12:25] [DEBUG] Ignoring event: delivered [2026-01-11 02:12:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzN0U2RUFCRkU4REMxN0NBAA== [2026-01-11 02:12:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:42:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwMjY1OTYxQjUzOUVFNzMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwMjY1OTYxQjUzOUVFNzMwAA==", "timestamp": "1768077746", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:12:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:12:28] [INFO] Sending instructions to 917202000200 [2026-01-11 02:12:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:12:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:12:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d38b4468f5546d79a575cc96f182d63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:12:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwMjY1OTYxQjUzOUVFNzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwMjY1OTYxQjUzOUVFNzMwAA==\",\"timestamp\":\"1768077746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:36+05:30"} [2026-01-11 02:12:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwMjY1OTYxQjUzOUVFNzMwAA== [2026-01-11 02:12:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:12:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwMjY1OTYxQjUzOUVFNzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwMjY1OTYxQjUzOUVFNzMwAA==\",\"timestamp\":\"1768077746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:12:36+05:30"} [2026-01-11 02:12:36] [DEBUG] Ignoring event: delivered [2026-01-11 02:13:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:43:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ExMDJGMjBFODhCQTFBRTgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ExMDJGMjBFODhCQTFBRTgyAA==", "timestamp": "1768077782", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:13:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:13:04] [INFO] Sending instructions to 917202000200 [2026-01-11 02:13:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:13:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:13:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf41257c45c942ff86f260283ee484ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ExMDJGMjBFODhCQTFBRTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ExMDJGMjBFODhCQTFBRTgyAA==\",\"timestamp\":\"1768077782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:06+05:30"} [2026-01-11 02:13:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ExMDJGMjBFODhCQTFBRTgyAA== [2026-01-11 02:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ExMDJGMjBFODhCQTFBRTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ExMDJGMjBFODhCQTFBRTgyAA==\",\"timestamp\":\"1768077782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:06+05:30"} [2026-01-11 02:13:07] [DEBUG] Ignoring event: delivered [2026-01-11 02:13:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:43:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyRTE5ODkwQjc4MDMzRTczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyRTE5ODkwQjc4MDMzRTczAA==", "timestamp": "1768077788", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:13:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:13:09] [INFO] Sending instructions to 917202000200 [2026-01-11 02:13:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:13:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:13:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59ed0fd9291941e09757f1a0b7ff5da0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:13:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyRTE5ODkwQjc4MDMzRTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyRTE5ODkwQjc4MDMzRTczAA==\",\"timestamp\":\"1768077788\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:14+05:30"} [2026-01-11 02:13:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyRTE5ODkwQjc4MDMzRTczAA== [2026-01-11 02:13:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyRTE5ODkwQjc4MDMzRTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyRTE5ODkwQjc4MDMzRTczAA==\",\"timestamp\":\"1768077788\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:14+05:30"} [2026-01-11 02:13:14] [DEBUG] Ignoring event: delivered [2026-01-11 02:13:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:43:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNTMwM0I3MDgyQ0Y0QURGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNTMwM0I3MDgyQ0Y0QURGAA==", "timestamp": "1768077793", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:13:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:13:15] [INFO] Sending instructions to 917202000200 [2026-01-11 02:13:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:13:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:13:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "974ac753a60d4d32be872395777ec581", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNTMwM0I3MDgyQ0Y0QURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNTMwM0I3MDgyQ0Y0QURGAA==\",\"timestamp\":\"1768077793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:19+05:30"} [2026-01-11 02:13:20] [DEBUG] Ignoring event: delivered [2026-01-11 02:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNTMwM0I3MDgyQ0Y0QURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNTMwM0I3MDgyQ0Y0QURGAA==\",\"timestamp\":\"1768077793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:19+05:30"} [2026-01-11 02:13:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNTMwM0I3MDgyQ0Y0QURGAA== [2026-01-11 02:13:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:43:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDNjE5N0ExMTE0QzE5M0I3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDNjE5N0ExMTE0QzE5M0I3AA==", "timestamp": "1768077829", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:13:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:13:51] [INFO] Sending instructions to 917202000200 [2026-01-11 02:13:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:13:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:13:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e48969fb0e644914b350f14039c59dab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:13:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDNjE5N0ExMTE0QzE5M0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDNjE5N0ExMTE0QzE5M0I3AA==\",\"timestamp\":\"1768077829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:56+05:30"} [2026-01-11 02:13:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDNjE5N0ExMTE0QzE5M0I3AA== [2026-01-11 02:13:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDNjE5N0ExMTE0QzE5M0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDNjE5N0ExMTE0QzE5M0I3AA==\",\"timestamp\":\"1768077829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:56+05:30"} [2026-01-11 02:13:56] [DEBUG] Ignoring event: delivered [2026-01-11 02:13:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:43:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwQjYyQkJCNjUwRkI2OTQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwQjYyQkJCNjUwRkI2OTQ1AA==", "timestamp": "1768077834", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:13:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:13:56] [INFO] Sending instructions to 917202000200 [2026-01-11 02:13:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:13:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:13:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "988bee3247214f3c849206ee95c6be4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:13:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwQjYyQkJCNjUwRkI2OTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwQjYyQkJCNjUwRkI2OTQ1AA==\",\"timestamp\":\"1768077834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:58+05:30"} [2026-01-11 02:13:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwQjYyQkJCNjUwRkI2OTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwQjYyQkJCNjUwRkI2OTQ1AA==\",\"timestamp\":\"1768077834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:13:58+05:30"} [2026-01-11 02:13:59] [DEBUG] Ignoring event: delivered [2026-01-11 02:13:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwQjYyQkJCNjUwRkI2OTQ1AA== [2026-01-11 02:14:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:44:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3QTQzRDgyNDcyOEIyREYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3QTQzRDgyNDcyOEIyREYzAA==", "timestamp": "1768077840", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:14:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:14:02] [INFO] Sending instructions to 917202000200 [2026-01-11 02:14:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:14:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:14:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28ade21cb21446e08b29a31929cafaf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:14:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3QTQzRDgyNDcyOEIyREYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3QTQzRDgyNDcyOEIyREYzAA==\",\"timestamp\":\"1768077840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:14:04+05:30"} [2026-01-11 02:14:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3QTQzRDgyNDcyOEIyREYzAA== [2026-01-11 02:14:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3QTQzRDgyNDcyOEIyREYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3QTQzRDgyNDcyOEIyREYzAA==\",\"timestamp\":\"1768077840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:14:04+05:30"} [2026-01-11 02:14:04] [DEBUG] Ignoring event: delivered [2026-01-11 02:14:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:44:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxMTE2NTQyODRCM0VGQkUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxMTE2NTQyODRCM0VGQkUyAA==", "timestamp": "1768077845", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:14:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:14:07] [INFO] Sending instructions to 917202000200 [2026-01-11 02:14:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:14:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:14:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a2c87154ea14bc18254fed63ad796a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:14:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxMTE2NTQyODRCM0VGQkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxMTE2NTQyODRCM0VGQkUyAA==\",\"timestamp\":\"1768077845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:14:08+05:30"} [2026-01-11 02:14:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxMTE2NTQyODRCM0VGQkUyAA== [2026-01-11 02:14:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxMTE2NTQyODRCM0VGQkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxMTE2NTQyODRCM0VGQkUyAA==\",\"timestamp\":\"1768077845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:14:08+05:30"} [2026-01-11 02:14:09] [DEBUG] Ignoring event: delivered [2026-01-11 02:14:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:44:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QkUzQTRFODFFMkE5RUM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QkUzQTRFODFFMkE5RUM5AA==", "timestamp": "1768077882", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:14:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:14:44] [INFO] Sending instructions to 917202000200 [2026-01-11 02:14:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:14:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:14:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd208baa84204e2cabe7bd7b76ad81da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QkUzQTRFODFFMkE5RUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QkUzQTRFODFFMkE5RUM5AA==\",\"timestamp\":\"1768077882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:14:45+05:30"} [2026-01-11 02:14:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QkUzQTRFODFFMkE5RUM5AA== [2026-01-11 02:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QkUzQTRFODFFMkE5RUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QkUzQTRFODFFMkE5RUM5AA==\",\"timestamp\":\"1768077882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:14:45+05:30"} [2026-01-11 02:14:45] [DEBUG] Ignoring event: delivered [2026-01-11 02:14:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:44:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4NjE1MjI3OEExNTI4RUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4NjE1MjI3OEExNTI4RUMxAA==", "timestamp": "1768077888", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:14:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:14:50] [INFO] Sending instructions to 917202000200 [2026-01-11 02:14:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:14:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:14:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40a146c20f3d44058e5f43a2a9ceeadf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:14:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:44:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzMUE5M0Q2OEFBMDNFRTcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzMUE5M0Q2OEFBMDNFRTcxAA==", "timestamp": "1768077894", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:14:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:14:56] [INFO] Sending instructions to 917202000200 [2026-01-11 02:14:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:14:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:14:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "437e1604de9b45599e5cd995ad2a410e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:15:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4NjE1MjI3OEExNTI4RUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4NjE1MjI3OEExNTI4RUMxAA==\",\"timestamp\":\"1768077888\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:00+05:30"} [2026-01-11 02:15:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4NjE1MjI3OEExNTI4RUMxAA== [2026-01-11 02:15:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4NjE1MjI3OEExNTI4RUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4NjE1MjI3OEExNTI4RUMxAA==\",\"timestamp\":\"1768077888\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:00+05:30"} [2026-01-11 02:15:02] [DEBUG] Ignoring event: delivered [2026-01-11 02:15:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzMUE5M0Q2OEFBMDNFRTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzMUE5M0Q2OEFBMDNFRTcxAA==\",\"timestamp\":\"1768077894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:00+05:30"} [2026-01-11 02:15:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzMUE5M0Q2OEFBMDNFRTcxAA== [2026-01-11 02:15:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzMUE5M0Q2OEFBMDNFRTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzMUE5M0Q2OEFBMDNFRTcxAA==\",\"timestamp\":\"1768077894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:00+05:30"} [2026-01-11 02:15:02] [DEBUG] Ignoring event: delivered [2026-01-11 02:15:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:45:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRTQ4M0JBMEFGMTVGQ0FEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRTQ4M0JBMEFGMTVGQ0FEAA==", "timestamp": "1768077930", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:15:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:15:32] [INFO] Sending instructions to 917202000200 [2026-01-11 02:15:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:15:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:15:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1293f29d58554c2eb726250c8bfd7fe3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:15:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:15:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRTQ4M0JBMEFGMTVGQ0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRTQ4M0JBMEFGMTVGQ0FEAA==\",\"timestamp\":\"1768077930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:34+05:30"} [2026-01-11 02:15:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRTQ4M0JBMEFGMTVGQ0FEAA== [2026-01-11 02:15:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:15:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRTQ4M0JBMEFGMTVGQ0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRTQ4M0JBMEFGMTVGQ0FEAA==\",\"timestamp\":\"1768077930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:34+05:30"} [2026-01-11 02:15:34] [DEBUG] Ignoring event: delivered [2026-01-11 02:15:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:45:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFRjc4RUEwNzc4MzNFMDVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFRjc4RUEwNzc4MzNFMDVFAA==", "timestamp": "1768077935", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:15:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:15:37] [INFO] Sending instructions to 917202000200 [2026-01-11 02:15:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:15:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:15:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a9649527e6a448d888d23329faae6bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:15:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:45:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2NjhBMEM3MzEzMjE1NDMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2NjhBMEM3MzEzMjE1NDMwAA==", "timestamp": "1768077940", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:15:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:15:42] [INFO] Sending instructions to 917202000200 [2026-01-11 02:15:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:15:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:15:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "779c6dce742c4370b18aebc99faa3c28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:15:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:15:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFRjc4RUEwNzc4MzNFMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFRjc4RUEwNzc4MzNFMDVFAA==\",\"timestamp\":\"1768077935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:44+05:30"} [2026-01-11 02:15:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFRjc4RUEwNzc4MzNFMDVFAA== [2026-01-11 02:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:15:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFRjc4RUEwNzc4MzNFMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFRjc4RUEwNzc4MzNFMDVFAA==\",\"timestamp\":\"1768077935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:44+05:30"} [2026-01-11 02:15:46] [DEBUG] Ignoring event: delivered [2026-01-11 02:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:15:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2NjhBMEM3MzEzMjE1NDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2NjhBMEM3MzEzMjE1NDMwAA==\",\"timestamp\":\"1768077940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:44+05:30"} [2026-01-11 02:15:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2NjhBMEM3MzEzMjE1NDMwAA== [2026-01-11 02:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:15:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2NjhBMEM3MzEzMjE1NDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2NjhBMEM3MzEzMjE1NDMwAA==\",\"timestamp\":\"1768077940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:15:44+05:30"} [2026-01-11 02:15:46] [DEBUG] Ignoring event: delivered [2026-01-11 02:16:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:46:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk2Q0Y3NjVCOTFCQkQ2QTFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk2Q0Y3NjVCOTFCQkQ2QTFEAA==", "timestamp": "1768077977", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:16:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:16:19] [INFO] Sending instructions to 917202000200 [2026-01-11 02:16:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:16:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:16:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c607383d6f21439fa680d27e6e102ab7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:16:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:46:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBMzUyN0M5N0YzM0Q5MUUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBMzUyN0M5N0YzM0Q5MUUyAA==", "timestamp": "1768077983", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:16:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:16:25] [INFO] Sending instructions to 917202000200 [2026-01-11 02:16:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:16:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:16:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88042725abbf4782acd602edc54f6655", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:16:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:46:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNjc2QzlCRUJCMTgwREY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNjc2QzlCRUJCMTgwREY0AA==", "timestamp": "1768077989", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:16:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:16:30] [INFO] Sending instructions to 917202000200 [2026-01-11 02:16:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:16:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:16:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf3623d669f14e85be701c35f2e5fa49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:16:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk2Q0Y3NjVCOTFCQkQ2QTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk2Q0Y3NjVCOTFCQkQ2QTFEAA==\",\"timestamp\":\"1768077977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:30+05:30"} [2026-01-11 02:16:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk2Q0Y3NjVCOTFCQkQ2QTFEAA== [2026-01-11 02:16:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk2Q0Y3NjVCOTFCQkQ2QTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk2Q0Y3NjVCOTFCQkQ2QTFEAA==\",\"timestamp\":\"1768077977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:30+05:30"} [2026-01-11 02:16:31] [DEBUG] Ignoring event: delivered [2026-01-11 02:16:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBMzUyN0M5N0YzM0Q5MUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBMzUyN0M5N0YzM0Q5MUUyAA==\",\"timestamp\":\"1768077983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:30+05:30"} [2026-01-11 02:16:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBMzUyN0M5N0YzM0Q5MUUyAA== [2026-01-11 02:16:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBMzUyN0M5N0YzM0Q5MUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBMzUyN0M5N0YzM0Q5MUUyAA==\",\"timestamp\":\"1768077983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:30+05:30"} [2026-01-11 02:16:31] [DEBUG] Ignoring event: delivered [2026-01-11 02:16:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNjc2QzlCRUJCMTgwREY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNjc2QzlCRUJCMTgwREY0AA==\",\"timestamp\":\"1768077989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:31+05:30"} [2026-01-11 02:16:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNjc2QzlCRUJCMTgwREY0AA== [2026-01-11 02:16:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNjc2QzlCRUJCMTgwREY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNjc2QzlCRUJCMTgwREY0AA==\",\"timestamp\":\"1768077989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:31+05:30"} [2026-01-11 02:16:32] [DEBUG] Ignoring event: delivered [2026-01-11 02:16:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:46:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOTAwOEQ4QTU0MzlERjE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOTAwOEQ4QTU0MzlERjE0AA==", "timestamp": "1768077994", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:16:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:16:35] [INFO] Sending instructions to 917202000200 [2026-01-11 02:16:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:16:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:16:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f44dbe28856547ffac50f7decc7ed9f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:16:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:46:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzODc1MzUyRkFDNTcyMUQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzODc1MzUyRkFDNTcyMUQ3AA==", "timestamp": "1768077999", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:16:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:16:41] [INFO] Sending instructions to 917202000200 [2026-01-11 02:16:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:16:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:16:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "749686beded24aa2a73f2e8efd62a0ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:16:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOTAwOEQ4QTU0MzlERjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOTAwOEQ4QTU0MzlERjE0AA==\",\"timestamp\":\"1768077994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:42+05:30"} [2026-01-11 02:16:43] [DEBUG] Ignoring event: delivered [2026-01-11 02:16:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOTAwOEQ4QTU0MzlERjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOTAwOEQ4QTU0MzlERjE0AA==\",\"timestamp\":\"1768077994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:42+05:30"} [2026-01-11 02:16:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOTAwOEQ4QTU0MzlERjE0AA== [2026-01-11 02:16:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzODc1MzUyRkFDNTcyMUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzODc1MzUyRkFDNTcyMUQ3AA==\",\"timestamp\":\"1768077999\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:42+05:30"} [2026-01-11 02:16:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzODc1MzUyRkFDNTcyMUQ3AA== [2026-01-11 02:16:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzODc1MzUyRkFDNTcyMUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzODc1MzUyRkFDNTcyMUQ3AA==\",\"timestamp\":\"1768077999\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:42+05:30"} [2026-01-11 02:16:43] [DEBUG] Ignoring event: delivered [2026-01-11 02:16:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:46:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBOTBDQjREMjNBQTE0MDUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBOTBDQjREMjNBQTE0MDUyAA==", "timestamp": "1768078005", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:16:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:16:47] [INFO] Sending instructions to 917202000200 [2026-01-11 02:16:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:16:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:16:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8458111e790e4e3d8fd668561b31e215", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:16:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:46:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0OTFFMkEzN0ZCQURFQURFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0OTFFMkEzN0ZCQURFQURFAA==", "timestamp": "1768078010", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:16:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:16:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:16:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:16:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:16:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8fb1e8c795648b78bf44ab3a08deedf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:16:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBOTBDQjREMjNBQTE0MDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBOTBDQjREMjNBQTE0MDUyAA==\",\"timestamp\":\"1768078005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:52+05:30"} [2026-01-11 02:16:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBOTBDQjREMjNBQTE0MDUyAA== [2026-01-11 02:16:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBOTBDQjREMjNBQTE0MDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBOTBDQjREMjNBQTE0MDUyAA==\",\"timestamp\":\"1768078005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:52+05:30"} [2026-01-11 02:16:52] [DEBUG] Ignoring event: delivered [2026-01-11 02:16:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0OTFFMkEzN0ZCQURFQURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0OTFFMkEzN0ZCQURFQURFAA==\",\"timestamp\":\"1768078010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:52+05:30"} [2026-01-11 02:16:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0OTFFMkEzN0ZCQURFQURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0OTFFMkEzN0ZCQURFQURFAA==\",\"timestamp\":\"1768078010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:16:52+05:30"} [2026-01-11 02:16:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0OTFFMkEzN0ZCQURFQURFAA== [2026-01-11 02:16:53] [DEBUG] Ignoring event: delivered [2026-01-11 02:16:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:46:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQjc1QTRDMzJFNjAwRTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQjc1QTRDMzJFNjAwRTU1AA==", "timestamp": "1768078016", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:16:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:16:58] [INFO] Sending instructions to 917202000200 [2026-01-11 02:16:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:16:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:16:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31f8ac0c2e9048a5a66e2386b8de4b0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQjc1QTRDMzJFNjAwRTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQjc1QTRDMzJFNjAwRTU1AA==\",\"timestamp\":\"1768078016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:17:02+05:30"} [2026-01-11 02:17:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQjc1QTRDMzJFNjAwRTU1AA== [2026-01-11 02:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:16:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQjc1QTRDMzJFNjAwRTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQjc1QTRDMzJFNjAwRTU1AA==\",\"timestamp\":\"1768078016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:17:02+05:30"} [2026-01-11 02:17:03] [DEBUG] Ignoring event: delivered [2026-01-11 02:17:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:47:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NTlBMDQ0Mzk3OThBOEU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NTlBMDQ0Mzk3OThBOEU1AA==", "timestamp": "1768078052", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:17:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:17:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:17:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:17:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:17:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f854429104d4682a578f37ed4f7d83c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:17:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:17:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NTlBMDQ0Mzk3OThBOEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NTlBMDQ0Mzk3OThBOEU1AA==\",\"timestamp\":\"1768078052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:17:36+05:30"} [2026-01-11 02:17:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NTlBMDQ0Mzk3OThBOEU1AA== [2026-01-11 02:17:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:17:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NTlBMDQ0Mzk3OThBOEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NTlBMDQ0Mzk3OThBOEU1AA==\",\"timestamp\":\"1768078052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:17:36+05:30"} [2026-01-11 02:17:37] [DEBUG] Ignoring event: delivered [2026-01-11 02:17:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:47:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFQTBEM0NFNjQwQkVEREM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFQTBEM0NFNjQwQkVEREM1AA==", "timestamp": "1768078058", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:17:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:17:40] [INFO] Sending instructions to 917202000200 [2026-01-11 02:17:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:17:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:17:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69c2dee72ec2424490bcaaf7207f9fad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:17:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:17:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFQTBEM0NFNjQwQkVEREM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFQTBEM0NFNjQwQkVEREM1AA==\",\"timestamp\":\"1768078058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:17:42+05:30"} [2026-01-11 02:17:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFQTBEM0NFNjQwQkVEREM1AA== [2026-01-11 02:17:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:17:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFQTBEM0NFNjQwQkVEREM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFQTBEM0NFNjQwQkVEREM1AA==\",\"timestamp\":\"1768078058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:17:42+05:30"} [2026-01-11 02:17:42] [DEBUG] Ignoring event: delivered [2026-01-11 02:18:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:48:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBCOTQyRkVFN0ZBRkU0MUZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBCOTQyRkVFN0ZBRkU0MUZDAA==", "timestamp": "1768078094", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:18:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:18:16] [INFO] Sending instructions to 917202000200 [2026-01-11 02:18:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:18:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:18:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43cba529f6414c72b4eb5a483d527585", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:18:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:18:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBCOTQyRkVFN0ZBRkU0MUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBCOTQyRkVFN0ZBRkU0MUZDAA==\",\"timestamp\":\"1768078094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:18:17+05:30"} [2026-01-11 02:18:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBCOTQyRkVFN0ZBRkU0MUZDAA== [2026-01-11 02:18:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:18:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBCOTQyRkVFN0ZBRkU0MUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBCOTQyRkVFN0ZBRkU0MUZDAA==\",\"timestamp\":\"1768078094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:18:17+05:30"} [2026-01-11 02:18:18] [DEBUG] Ignoring event: delivered [2026-01-11 02:18:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:48:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4Q0JEOTM0RTJGRDNFNDIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4Q0JEOTM0RTJGRDNFNDIwAA==", "timestamp": "1768078100", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:18:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:18:22] [INFO] Sending instructions to 917202000200 [2026-01-11 02:18:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:18:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:18:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d53446a131424f08b4761c5cb0faaebc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:18:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:48:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQTQ3RThFQjIyNzg4MDNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQTQ3RThFQjIyNzg4MDNEAA==", "timestamp": "1768078106", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:18:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:18:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:18:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:18:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:18:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f257969c3ddd4edabe0945d339428800", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:18:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4Q0JEOTM0RTJGRDNFNDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4Q0JEOTM0RTJGRDNFNDIwAA==\",\"timestamp\":\"1768078100\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:18:32+05:30"} [2026-01-11 02:18:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4Q0JEOTM0RTJGRDNFNDIwAA== [2026-01-11 02:18:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4Q0JEOTM0RTJGRDNFNDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4Q0JEOTM0RTJGRDNFNDIwAA==\",\"timestamp\":\"1768078100\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:18:32+05:30"} [2026-01-11 02:18:32] [DEBUG] Ignoring event: delivered [2026-01-11 02:18:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:18:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQTQ3RThFQjIyNzg4MDNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQTQ3RThFQjIyNzg4MDNEAA==\",\"timestamp\":\"1768078106\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:18:32+05:30"} [2026-01-11 02:18:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQTQ3RThFQjIyNzg4MDNEAA== [2026-01-11 02:18:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:18:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQTQ3RThFQjIyNzg4MDNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQTQ3RThFQjIyNzg4MDNEAA==\",\"timestamp\":\"1768078106\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:18:32+05:30"} [2026-01-11 02:18:32] [DEBUG] Ignoring event: delivered [2026-01-11 02:18:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:48:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OEVCQTRGOTc4NjcxM0VDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OEVCQTRGOTc4NjcxM0VDAA==", "timestamp": "1768078111", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:18:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:18:33] [INFO] Sending instructions to 917202000200 [2026-01-11 02:18:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:18:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:18:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fb18d3808a1422bbb0c3fc45a407679", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:18:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OEVCQTRGOTc4NjcxM0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OEVCQTRGOTc4NjcxM0VDAA==\",\"timestamp\":\"1768078111\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:18:38+05:30"} [2026-01-11 02:18:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OEVCQTRGOTc4NjcxM0VDAA== [2026-01-11 02:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:18:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OEVCQTRGOTc4NjcxM0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OEVCQTRGOTc4NjcxM0VDAA==\",\"timestamp\":\"1768078111\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:18:38+05:30"} [2026-01-11 02:18:39] [DEBUG] Ignoring event: delivered [2026-01-11 02:19:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:49:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTc0OUU1QjgyQzNGNTdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTc0OUU1QjgyQzNGNTdEAA==", "timestamp": "1768078147", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:19:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:19:09] [INFO] Sending instructions to 917202000200 [2026-01-11 02:19:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:19:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:19:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32cae1e30c2e484da7d04ecb2dc54523", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:19:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:49:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExNzk5MDFFNjc2RjQxQjYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExNzk5MDFFNjc2RjQxQjYxAA==", "timestamp": "1768078153", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:19:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:19:15] [INFO] Sending instructions to 917202000200 [2026-01-11 02:19:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:19:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:19:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab02369cbab34ccf8b273f374dbab459", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:19:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTc0OUU1QjgyQzNGNTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTc0OUU1QjgyQzNGNTdEAA==\",\"timestamp\":\"1768078147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:19:15+05:30"} [2026-01-11 02:19:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTc0OUU1QjgyQzNGNTdEAA== [2026-01-11 02:19:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTc0OUU1QjgyQzNGNTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTc0OUU1QjgyQzNGNTdEAA==\",\"timestamp\":\"1768078147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:19:15+05:30"} [2026-01-11 02:19:17] [DEBUG] Ignoring event: delivered [2026-01-11 02:19:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExNzk5MDFFNjc2RjQxQjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExNzk5MDFFNjc2RjQxQjYxAA==\",\"timestamp\":\"1768078153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:19:15+05:30"} [2026-01-11 02:19:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExNzk5MDFFNjc2RjQxQjYxAA== [2026-01-11 02:19:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExNzk5MDFFNjc2RjQxQjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExNzk5MDFFNjc2RjQxQjYxAA==\",\"timestamp\":\"1768078153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:19:16+05:30"} [2026-01-11 02:19:18] [DEBUG] Ignoring event: delivered [2026-01-11 02:19:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:49:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyNUU1NEJFRTk2NTU0RDI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyNUU1NEJFRTk2NTU0RDI2AA==", "timestamp": "1768078160", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:19:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:19:21] [INFO] Sending instructions to 917202000200 [2026-01-11 02:19:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:19:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:19:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41a402b3ccde4be69e0fc93cd0f665ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:19:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:19:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyNUU1NEJFRTk2NTU0RDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyNUU1NEJFRTk2NTU0RDI2AA==\",\"timestamp\":\"1768078160\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:19:26+05:30"} [2026-01-11 02:19:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyNUU1NEJFRTk2NTU0RDI2AA== [2026-01-11 02:19:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:19:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyNUU1NEJFRTk2NTU0RDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyNUU1NEJFRTk2NTU0RDI2AA==\",\"timestamp\":\"1768078160\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:19:26+05:30"} [2026-01-11 02:19:26] [DEBUG] Ignoring event: delivered [2026-01-11 02:19:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:49:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjczNUY1NTBCQTVGRTc4MUQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjczNUY1NTBCQTVGRTc4MUQxAA==", "timestamp": "1768078166", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:19:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:19:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:19:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:19:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:19:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f9d5bb1952442479e8a14fac2bd73f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:19:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:19:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjczNUY1NTBCQTVGRTc4MUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjczNUY1NTBCQTVGRTc4MUQxAA==\",\"timestamp\":\"1768078166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:19:39+05:30"} [2026-01-11 02:19:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjczNUY1NTBCQTVGRTc4MUQxAA== [2026-01-11 02:19:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:19:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjczNUY1NTBCQTVGRTc4MUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjczNUY1NTBCQTVGRTc4MUQxAA==\",\"timestamp\":\"1768078166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:19:39+05:30"} [2026-01-11 02:19:40] [DEBUG] Ignoring event: delivered [2026-01-11 02:20:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:50:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0OUZERDZGMzE4RTg0N0U0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0OUZERDZGMzE4RTg0N0U0AA==", "timestamp": "1768078201", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:20:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:20:03] [INFO] Sending instructions to 917202000200 [2026-01-11 02:20:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:20:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:20:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab235113c18c43eea1ccfaf4879b1284", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:20:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0OUZERDZGMzE4RTg0N0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0OUZERDZGMzE4RTg0N0U0AA==\",\"timestamp\":\"1768078201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:20:06+05:30"} [2026-01-11 02:20:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0OUZERDZGMzE4RTg0N0U0AA== [2026-01-11 02:20:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0OUZERDZGMzE4RTg0N0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0OUZERDZGMzE4RTg0N0U0AA==\",\"timestamp\":\"1768078201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:20:06+05:30"} [2026-01-11 02:20:07] [DEBUG] Ignoring event: delivered [2026-01-11 02:20:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:50:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGMTcyRDU3MDcxQzY3NzhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGMTcyRDU3MDcxQzY3NzhBAA==", "timestamp": "1768078207", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:20:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:20:09] [INFO] Sending instructions to 917202000200 [2026-01-11 02:20:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:20:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:20:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b578eece1d149b6b12b2a13012a6f32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGMTcyRDU3MDcxQzY3NzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGMTcyRDU3MDcxQzY3NzhBAA==\",\"timestamp\":\"1768078207\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:20:11+05:30"} [2026-01-11 02:20:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGMTcyRDU3MDcxQzY3NzhBAA== [2026-01-11 02:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGMTcyRDU3MDcxQzY3NzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGMTcyRDU3MDcxQzY3NzhBAA==\",\"timestamp\":\"1768078207\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:20:12+05:30"} [2026-01-11 02:20:12] [DEBUG] Ignoring event: delivered [2026-01-11 02:20:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:50:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEODA3NDA3MTM5OTU4QkM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEODA3NDA3MTM5OTU4QkM3AA==", "timestamp": "1768078213", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:20:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:20:14] [INFO] Sending instructions to 917202000200 [2026-01-11 02:20:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:20:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:20:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d1592fef2e946e8baf94cc9cfb29f61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:20:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:50:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzMzkwMDQzN0RBNUZCNEM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzMzkwMDQzN0RBNUZCNEM3AA==", "timestamp": "1768078219", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:20:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:20:20] [INFO] Sending instructions to 917202000200 [2026-01-11 02:20:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:20:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:20:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEODA3NDA3MTM5OTU4QkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEODA3NDA3MTM5OTU4QkM3AA==\",\"timestamp\":\"1768078213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:20:20+05:30"} [2026-01-11 02:20:20] [DEBUG] Ignoring event: delivered [2026-01-11 02:20:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEODA3NDA3MTM5OTU4QkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEODA3NDA3MTM5OTU4QkM3AA==\",\"timestamp\":\"1768078213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:20:20+05:30"} [2026-01-11 02:20:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBEODA3NDA3MTM5OTU4QkM3AA== [2026-01-11 02:20:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8659418637fc463ea30153601680721f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzMzkwMDQzN0RBNUZCNEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzMzkwMDQzN0RBNUZCNEM3AA==\",\"timestamp\":\"1768078219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:20:22+05:30"} [2026-01-11 02:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzMzkwMDQzN0RBNUZCNEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzMzkwMDQzN0RBNUZCNEM3AA==\",\"timestamp\":\"1768078219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:20:22+05:30"} [2026-01-11 02:20:22] [DEBUG] Ignoring event: delivered [2026-01-11 02:20:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzMzkwMDQzN0RBNUZCNEM3AA== [2026-01-11 02:20:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:50:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3M0NENjc4MkVGN0I2NTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3M0NENjc4MkVGN0I2NTNDAA==", "timestamp": "1768078254", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:20:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:20:56] [INFO] Sending instructions to 917202000200 [2026-01-11 02:20:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:20:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:20:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1ca52b31b9b404b8762fadccf326335", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:21:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3M0NENjc4MkVGN0I2NTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3M0NENjc4MkVGN0I2NTNDAA==\",\"timestamp\":\"1768078254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:00+05:30"} [2026-01-11 02:21:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3M0NENjc4MkVGN0I2NTNDAA== [2026-01-11 02:21:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:20:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3M0NENjc4MkVGN0I2NTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3M0NENjc4MkVGN0I2NTNDAA==\",\"timestamp\":\"1768078254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:00+05:30"} [2026-01-11 02:21:00] [DEBUG] Ignoring event: delivered [2026-01-11 02:21:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:51:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOUVCRDYyMzc1OUIzMEUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOUVCRDYyMzc1OUIzMEUwAA==", "timestamp": "1768078259", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:21:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:21:01] [INFO] Sending instructions to 917202000200 [2026-01-11 02:21:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:21:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:21:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a37302054644727a2a1107d9d1e5ea9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:21:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:51:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFMEM1OEE2OTE0NEM5MjAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFMEM1OEE2OTE0NEM5MjAyAA==", "timestamp": "1768078265", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:21:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:21:06] [INFO] Sending instructions to 917202000200 [2026-01-11 02:21:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:21:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:21:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c46d5a355764476d8a99c1d9e8817c2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:21:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOUVCRDYyMzc1OUIzMEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOUVCRDYyMzc1OUIzMEUwAA==\",\"timestamp\":\"1768078259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:08+05:30"} [2026-01-11 02:21:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOUVCRDYyMzc1OUIzMEUwAA== [2026-01-11 02:21:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOUVCRDYyMzc1OUIzMEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOUVCRDYyMzc1OUIzMEUwAA==\",\"timestamp\":\"1768078259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:08+05:30"} [2026-01-11 02:21:10] [DEBUG] Ignoring event: delivered [2026-01-11 02:21:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFMEM1OEE2OTE0NEM5MjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFMEM1OEE2OTE0NEM5MjAyAA==\",\"timestamp\":\"1768078265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:09+05:30"} [2026-01-11 02:21:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFMEM1OEE2OTE0NEM5MjAyAA== [2026-01-11 02:21:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFMEM1OEE2OTE0NEM5MjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFMEM1OEE2OTE0NEM5MjAyAA==\",\"timestamp\":\"1768078265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:09+05:30"} [2026-01-11 02:21:11] [DEBUG] Ignoring event: delivered [2026-01-11 02:21:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:51:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCRTQwMDdBQjk1OUM0QzlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCRTQwMDdBQjk1OUM0QzlBAA==", "timestamp": "1768078270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:21:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:21:11] [INFO] Sending instructions to 917202000200 [2026-01-11 02:21:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:21:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:21:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d53908c7ca143cc9c79ec82dd367078", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:21:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCRTQwMDdBQjk1OUM0QzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCRTQwMDdBQjk1OUM0QzlBAA==\",\"timestamp\":\"1768078270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:16+05:30"} [2026-01-11 02:21:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCRTQwMDdBQjk1OUM0QzlBAA== [2026-01-11 02:21:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCRTQwMDdBQjk1OUM0QzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCRTQwMDdBQjk1OUM0QzlBAA==\",\"timestamp\":\"1768078270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:16+05:30"} [2026-01-11 02:21:16] [DEBUG] Ignoring event: delivered [2026-01-11 02:21:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:51:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5MjgxMDREOTQwMTQxNTc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5MjgxMDREOTQwMTQxNTc3AA==", "timestamp": "1768078275", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:21:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:21:16] [INFO] Sending instructions to 917202000200 [2026-01-11 02:21:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:21:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:21:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49bfec96df2d46b3bfe762a75e4b3e18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:21:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5MjgxMDREOTQwMTQxNTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5MjgxMDREOTQwMTQxNTc3AA==\",\"timestamp\":\"1768078275\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:19+05:30"} [2026-01-11 02:21:19] [DEBUG] Ignoring event: delivered [2026-01-11 02:21:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5MjgxMDREOTQwMTQxNTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5MjgxMDREOTQwMTQxNTc3AA==\",\"timestamp\":\"1768078275\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:19+05:30"} [2026-01-11 02:21:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ5MjgxMDREOTQwMTQxNTc3AA== [2026-01-11 02:21:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:51:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5M0U2NTAyNDhBMDdDOUNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5M0U2NTAyNDhBMDdDOUNFAA==", "timestamp": "1768078281", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:21:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:21:22] [INFO] Sending instructions to 917202000200 [2026-01-11 02:21:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:21:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:21:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08bc6ab0eba04bc8b5b28f1f4cc6ebae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:21:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5M0U2NTAyNDhBMDdDOUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5M0U2NTAyNDhBMDdDOUNFAA==\",\"timestamp\":\"1768078281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:27+05:30"} [2026-01-11 02:21:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5M0U2NTAyNDhBMDdDOUNFAA== [2026-01-11 02:21:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5M0U2NTAyNDhBMDdDOUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5M0U2NTAyNDhBMDdDOUNFAA==\",\"timestamp\":\"1768078281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:27+05:30"} [2026-01-11 02:21:28] [DEBUG] Ignoring event: delivered [2026-01-11 02:21:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:51:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5M0E4MTU5MTM1ODYwNjQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5M0E4MTU5MTM1ODYwNjQ1AA==", "timestamp": "1768078286", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:21:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:21:28] [INFO] Sending instructions to 917202000200 [2026-01-11 02:21:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:21:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:21:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1cfcc838e0b49bb8ac0e6d9fa817fb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:21:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5M0E4MTU5MTM1ODYwNjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5M0E4MTU5MTM1ODYwNjQ1AA==\",\"timestamp\":\"1768078286\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:32+05:30"} [2026-01-11 02:21:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5M0E4MTU5MTM1ODYwNjQ1AA== [2026-01-11 02:21:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:21:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5M0E4MTU5MTM1ODYwNjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5M0E4MTU5MTM1ODYwNjQ1AA==\",\"timestamp\":\"1768078286\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:21:32+05:30"} [2026-01-11 02:21:33] [DEBUG] Ignoring event: delivered [2026-01-11 02:22:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:52:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QTU5MUQzRERFNEY3N0Y0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QTU5MUQzRERFNEY3N0Y0AA==", "timestamp": "1768078322", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:22:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:22:04] [INFO] Sending instructions to 917202000200 [2026-01-11 02:22:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:22:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:22:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96f8f465df9e47dca1107484087dd7f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:22:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:52:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4OERGRDQyMTI3MTdFRkMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4OERGRDQyMTI3MTdFRkMyAA==", "timestamp": "1768078328", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:22:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:22:10] [INFO] Sending instructions to 917202000200 [2026-01-11 02:22:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:22:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:22:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b94ad0ab54244b72bdbb836060d3731c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:22:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QTU5MUQzRERFNEY3N0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QTU5MUQzRERFNEY3N0Y0AA==\",\"timestamp\":\"1768078322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:22:12+05:30"} [2026-01-11 02:22:13] [DEBUG] Ignoring event: delivered [2026-01-11 02:22:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QTU5MUQzRERFNEY3N0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QTU5MUQzRERFNEY3N0Y0AA==\",\"timestamp\":\"1768078322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:22:12+05:30"} [2026-01-11 02:22:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QTU5MUQzRERFNEY3N0Y0AA== [2026-01-11 02:22:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4OERGRDQyMTI3MTdFRkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4OERGRDQyMTI3MTdFRkMyAA==\",\"timestamp\":\"1768078328\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:22:12+05:30"} [2026-01-11 02:22:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4OERGRDQyMTI3MTdFRkMyAA== [2026-01-11 02:22:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4OERGRDQyMTI3MTdFRkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4OERGRDQyMTI3MTdFRkMyAA==\",\"timestamp\":\"1768078328\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:22:12+05:30"} [2026-01-11 02:22:13] [DEBUG] Ignoring event: delivered [2026-01-11 02:22:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:52:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QjgwN0REMUVEREExMzI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QjgwN0REMUVEREExMzI5AA==", "timestamp": "1768078364", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:22:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:22:46] [INFO] Sending instructions to 917202000200 [2026-01-11 02:22:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:22:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:22:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5150154e640f43f8a185ffe2013243ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:22:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:52:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxREVGMjVGRUJFOTAzRkJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxREVGMjVGRUJFOTAzRkJEAA==", "timestamp": "1768078370", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:22:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:22:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:22:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:22:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:22:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fd13240e1b542089b7678c476d36efd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QjgwN0REMUVEREExMzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QjgwN0REMUVEREExMzI5AA==\",\"timestamp\":\"1768078364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:22:51+05:30"} [2026-01-11 02:22:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QjgwN0REMUVEREExMzI5AA== [2026-01-11 02:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QjgwN0REMUVEREExMzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QjgwN0REMUVEREExMzI5AA==\",\"timestamp\":\"1768078364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:22:51+05:30"} [2026-01-11 02:22:53] [DEBUG] Ignoring event: delivered [2026-01-11 02:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxREVGMjVGRUJFOTAzRkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxREVGMjVGRUJFOTAzRkJEAA==\",\"timestamp\":\"1768078370\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:22:52+05:30"} [2026-01-11 02:22:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxREVGMjVGRUJFOTAzRkJEAA== [2026-01-11 02:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxREVGMjVGRUJFOTAzRkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxREVGMjVGRUJFOTAzRkJEAA==\",\"timestamp\":\"1768078370\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:22:52+05:30"} [2026-01-11 02:22:53] [DEBUG] Ignoring event: delivered [2026-01-11 02:22:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:52:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4MTUyOTI4Q0JCNDlBNThFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4MTUyOTI4Q0JCNDlBNThFAA==", "timestamp": "1768078376", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:22:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:22:57] [INFO] Sending instructions to 917202000200 [2026-01-11 02:22:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:22:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:22:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33273b939a3a415ebc7ccb22825651fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:23:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4MTUyOTI4Q0JCNDlBNThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4MTUyOTI4Q0JCNDlBNThFAA==\",\"timestamp\":\"1768078376\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:00+05:30"} [2026-01-11 02:23:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4MTUyOTI4Q0JCNDlBNThFAA== [2026-01-11 02:23:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:22:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4MTUyOTI4Q0JCNDlBNThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4MTUyOTI4Q0JCNDlBNThFAA==\",\"timestamp\":\"1768078376\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:00+05:30"} [2026-01-11 02:23:01] [DEBUG] Ignoring event: delivered [2026-01-11 02:23:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:53:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEEyNEZCOThFQjg0N0NBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEEyNEZCOThFQjg0N0NBAA==", "timestamp": "1768078412", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:23:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:23:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:23:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:23:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:23:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd89525f32ea44a4a6609c664b8701ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:23:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEEyNEZCOThFQjg0N0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEEyNEZCOThFQjg0N0NBAA==\",\"timestamp\":\"1768078412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:36+05:30"} [2026-01-11 02:23:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEEyNEZCOThFQjg0N0NBAA== [2026-01-11 02:23:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEEyNEZCOThFQjg0N0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEEyNEZCOThFQjg0N0NBAA==\",\"timestamp\":\"1768078412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:36+05:30"} [2026-01-11 02:23:38] [DEBUG] Ignoring event: delivered [2026-01-11 02:23:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:53:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzQ0EyQTBBMkQ5QzAwNjEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzQ0EyQTBBMkQ5QzAwNjEzAA==", "timestamp": "1768078417", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:23:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:23:39] [INFO] Sending instructions to 917202000200 [2026-01-11 02:23:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:23:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:23:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e119bedda70d4804a8d8f193e26bd54b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:23:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:53:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NDc2MEMyQTQwMkVBQ0VFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NDc2MEMyQTQwMkVBQ0VFAA==", "timestamp": "1768078423", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:23:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:23:45] [INFO] Sending instructions to 917202000200 [2026-01-11 02:23:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:23:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:23:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34cf60b197a7425fa9077c7605a1f904", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:23:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzQ0EyQTBBMkQ5QzAwNjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzQ0EyQTBBMkQ5QzAwNjEzAA==\",\"timestamp\":\"1768078417\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:47+05:30"} [2026-01-11 02:23:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzQ0EyQTBBMkQ5QzAwNjEzAA== [2026-01-11 02:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:23:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzQ0EyQTBBMkQ5QzAwNjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzQ0EyQTBBMkQ5QzAwNjEzAA==\",\"timestamp\":\"1768078417\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:47+05:30"} [2026-01-11 02:23:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:23:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NDc2MEMyQTQwMkVBQ0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NDc2MEMyQTQwMkVBQ0VFAA==\",\"timestamp\":\"1768078423\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:47+05:30"} [2026-01-11 02:23:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NDc2MEMyQTQwMkVBQ0VFAA== [2026-01-11 02:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:23:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NDc2MEMyQTQwMkVBQ0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NDc2MEMyQTQwMkVBQ0VFAA==\",\"timestamp\":\"1768078423\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:47+05:30"} [2026-01-11 02:23:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:23:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:53:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwMDkwODNGODUyQTcyOTBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwMDkwODNGODUyQTcyOTBGAA==", "timestamp": "1768078428", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:23:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:23:51] [INFO] Sending instructions to 917202000200 [2026-01-11 02:23:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:23:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:23:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96af32a48598424ca0f45b6dfaa29220", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:23:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwMDkwODNGODUyQTcyOTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwMDkwODNGODUyQTcyOTBGAA==\",\"timestamp\":\"1768078428\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:53+05:30"} [2026-01-11 02:23:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwMDkwODNGODUyQTcyOTBGAA== [2026-01-11 02:23:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwMDkwODNGODUyQTcyOTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwMDkwODNGODUyQTcyOTBGAA==\",\"timestamp\":\"1768078428\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:23:53+05:30"} [2026-01-11 02:23:55] [DEBUG] Ignoring event: delivered [2026-01-11 02:24:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:54:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyNURDNEFEMzFCN0Q3ODYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyNURDNEFEMzFCN0Q3ODYzAA==", "timestamp": "1768078465", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:24:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:24:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:24:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:24:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:24:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ac314d445634741b317534cbb531e84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyNURDNEFEMzFCN0Q3ODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyNURDNEFEMzFCN0Q3ODYzAA==\",\"timestamp\":\"1768078465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:24:29+05:30"} [2026-01-11 02:24:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyNURDNEFEMzFCN0Q3ODYzAA== [2026-01-11 02:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyNURDNEFEMzFCN0Q3ODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyNURDNEFEMzFCN0Q3ODYzAA==\",\"timestamp\":\"1768078465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:24:29+05:30"} [2026-01-11 02:24:30] [DEBUG] Ignoring event: delivered [2026-01-11 02:24:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:54:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3RjBDNUYxOThBRTFBRTNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3RjBDNUYxOThBRTFBRTNBAA==", "timestamp": "1768078471", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:24:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:24:32] [INFO] Sending instructions to 917202000200 [2026-01-11 02:24:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:24:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:24:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77f34e2d62ab4e2198ebc3100f6d831d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:24:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:24:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3RjBDNUYxOThBRTFBRTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3RjBDNUYxOThBRTFBRTNBAA==\",\"timestamp\":\"1768078471\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:24:37+05:30"} [2026-01-11 02:24:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3RjBDNUYxOThBRTFBRTNBAA== [2026-01-11 02:24:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:24:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3RjBDNUYxOThBRTFBRTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3RjBDNUYxOThBRTFBRTNBAA==\",\"timestamp\":\"1768078471\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:24:37+05:30"} [2026-01-11 02:24:37] [DEBUG] Ignoring event: delivered [2026-01-11 02:24:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:54:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQzRBQzdDMzZCNEFFRkRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQzRBQzdDMzZCNEFFRkRGAA==", "timestamp": "1768078476", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:24:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:24:38] [INFO] Sending instructions to 917202000200 [2026-01-11 02:24:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:24:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:24:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7ec3afb7eab4d068598fdf12e9d9ef1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:24:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQzRBQzdDMzZCNEFFRkRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQzRBQzdDMzZCNEFFRkRGAA==\",\"timestamp\":\"1768078476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:24:42+05:30"} [2026-01-11 02:24:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQzRBQzdDMzZCNEFFRkRGAA== [2026-01-11 02:24:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQzRBQzdDMzZCNEFFRkRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQzRBQzdDMzZCNEFFRkRGAA==\",\"timestamp\":\"1768078476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:24:42+05:30"} [2026-01-11 02:24:43] [DEBUG] Ignoring event: delivered [2026-01-11 02:24:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:54:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRCMEU1NUY5OTY1RjAyMjUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRCMEU1NUY5OTY1RjAyMjUzAA==", "timestamp": "1768078482", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:24:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:24:44] [INFO] Sending instructions to 917202000200 [2026-01-11 02:24:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:24:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:24:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78e588a46734441e942da73a2cb252e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:24:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRCMEU1NUY5OTY1RjAyMjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRCMEU1NUY5OTY1RjAyMjUzAA==\",\"timestamp\":\"1768078482\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:24:49+05:30"} [2026-01-11 02:24:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRCMEU1NUY5OTY1RjAyMjUzAA== [2026-01-11 02:24:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRCMEU1NUY5OTY1RjAyMjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRCMEU1NUY5OTY1RjAyMjUzAA==\",\"timestamp\":\"1768078482\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:24:49+05:30"} [2026-01-11 02:24:49] [DEBUG] Ignoring event: delivered [2026-01-11 02:25:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:55:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNENkI5NENERTAxN0U0MkJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNENkI5NENERTAxN0U0MkJCAA==", "timestamp": "1768078518", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:25:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:25:19] [INFO] Sending instructions to 917202000200 [2026-01-11 02:25:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:25:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:25:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4591970b25f244138f41d5bdbbbb3b5e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:25:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:55:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NDUxMkI1QzU4MTAwQTQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NDUxMkI1QzU4MTAwQTQ1AA==", "timestamp": "1768078523", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:25:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:25:25] [INFO] Sending instructions to 917202000200 [2026-01-11 02:25:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:25:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:25:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f044a6c8a2234a6d8ef00d2f42f7c881", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:25:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNENkI5NENERTAxN0U0MkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNENkI5NENERTAxN0U0MkJCAA==\",\"timestamp\":\"1768078518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:25:27+05:30"} [2026-01-11 02:25:28] [DEBUG] Ignoring event: delivered [2026-01-11 02:25:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNENkI5NENERTAxN0U0MkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNENkI5NENERTAxN0U0MkJCAA==\",\"timestamp\":\"1768078518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:25:27+05:30"} [2026-01-11 02:25:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNENkI5NENERTAxN0U0MkJCAA== [2026-01-11 02:25:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:25:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NDUxMkI1QzU4MTAwQTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NDUxMkI1QzU4MTAwQTQ1AA==\",\"timestamp\":\"1768078523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:25:27+05:30"} [2026-01-11 02:25:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NDUxMkI1QzU4MTAwQTQ1AA== [2026-01-11 02:25:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:25:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NDUxMkI1QzU4MTAwQTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NDUxMkI1QzU4MTAwQTQ1AA==\",\"timestamp\":\"1768078523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:25:27+05:30"} [2026-01-11 02:25:28] [DEBUG] Ignoring event: delivered [2026-01-11 02:25:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:55:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRTVEMjU0RTBENjA3ODczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRTVEMjU0RTBENjA3ODczAA==", "timestamp": "1768078529", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:25:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:25:31] [INFO] Sending instructions to 917202000200 [2026-01-11 02:25:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:25:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:25:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe551043a97a47dd8d18b2b407d8472a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:25:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:55:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwRkJBQTI1QUJBREZGRjlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwRkJBQTI1QUJBREZGRjlFAA==", "timestamp": "1768078535", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:25:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:25:36] [INFO] Sending instructions to 917202000200 [2026-01-11 02:25:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:25:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:25:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "431ffa0d340341a6b0dc7d644168acf8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:25:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRTVEMjU0RTBENjA3ODczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRTVEMjU0RTBENjA3ODczAA==\",\"timestamp\":\"1768078529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:25:36+05:30"} [2026-01-11 02:25:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRTVEMjU0RTBENjA3ODczAA== [2026-01-11 02:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:25:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRTVEMjU0RTBENjA3ODczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRTVEMjU0RTBENjA3ODczAA==\",\"timestamp\":\"1768078529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:25:36+05:30"} [2026-01-11 02:25:37] [DEBUG] Ignoring event: delivered [2026-01-11 02:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:25:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwRkJBQTI1QUJBREZGRjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwRkJBQTI1QUJBREZGRjlFAA==\",\"timestamp\":\"1768078535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:25:37+05:30"} [2026-01-11 02:25:37] [DEBUG] Ignoring event: delivered [2026-01-11 02:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:25:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwRkJBQTI1QUJBREZGRjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwRkJBQTI1QUJBREZGRjlFAA==\",\"timestamp\":\"1768078535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:25:37+05:30"} [2026-01-11 02:25:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwRkJBQTI1QUJBREZGRjlFAA== [2026-01-11 02:26:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:56:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QzhDNzZCRTFFNDFEMDVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QzhDNzZCRTFFNDFEMDVEAA==", "timestamp": "1768078571", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:26:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:26:12] [INFO] Sending instructions to 917202000200 [2026-01-11 02:26:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:26:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:26:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25f016de14d0403f818f333234c79de2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:26:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QzhDNzZCRTFFNDFEMDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QzhDNzZCRTFFNDFEMDVEAA==\",\"timestamp\":\"1768078571\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:14+05:30"} [2026-01-11 02:26:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QzhDNzZCRTFFNDFEMDVEAA== [2026-01-11 02:26:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QzhDNzZCRTFFNDFEMDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3QzhDNzZCRTFFNDFEMDVEAA==\",\"timestamp\":\"1768078571\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:14+05:30"} [2026-01-11 02:26:15] [DEBUG] Ignoring event: delivered [2026-01-11 02:26:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:56:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMjRGRkMyOEE2RkVERDVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMjRGRkMyOEE2RkVERDVBAA==", "timestamp": "1768078576", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:26:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:26:18] [INFO] Sending instructions to 917202000200 [2026-01-11 02:26:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:26:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:26:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cda180ab98134656a4dd864d51b5fd08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:26:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMjRGRkMyOEE2RkVERDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMjRGRkMyOEE2RkVERDVBAA==\",\"timestamp\":\"1768078576\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:20+05:30"} [2026-01-11 02:26:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMjRGRkMyOEE2RkVERDVBAA== [2026-01-11 02:26:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMjRGRkMyOEE2RkVERDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMjRGRkMyOEE2RkVERDVBAA==\",\"timestamp\":\"1768078576\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:20+05:30"} [2026-01-11 02:26:21] [DEBUG] Ignoring event: delivered [2026-01-11 02:26:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:56:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwNTRCMkNEQTdFMjcwOEZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwNTRCMkNEQTdFMjcwOEZFAA==", "timestamp": "1768078582", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:26:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:26:24] [INFO] Sending instructions to 917202000200 [2026-01-11 02:26:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:26:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:26:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92adbdf8c9a64af4968ec39c369fbbcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:26:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwNTRCMkNEQTdFMjcwOEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwNTRCMkNEQTdFMjcwOEZFAA==\",\"timestamp\":\"1768078582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:26+05:30"} [2026-01-11 02:26:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwNTRCMkNEQTdFMjcwOEZFAA== [2026-01-11 02:26:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwNTRCMkNEQTdFMjcwOEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwNTRCMkNEQTdFMjcwOEZFAA==\",\"timestamp\":\"1768078582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:26+05:30"} [2026-01-11 02:26:26] [DEBUG] Ignoring event: delivered [2026-01-11 02:26:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:56:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4RTdGNDUyQTlCQkU2NTgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4RTdGNDUyQTlCQkU2NTgyAA==", "timestamp": "1768078587", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:26:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:26:29] [INFO] Sending instructions to 917202000200 [2026-01-11 02:26:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:26:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:26:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3472d77cba50488787e03e1f3f5fcb49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:26:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4RTdGNDUyQTlCQkU2NTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4RTdGNDUyQTlCQkU2NTgyAA==\",\"timestamp\":\"1768078587\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:33+05:30"} [2026-01-11 02:26:33] [DEBUG] Ignoring event: delivered [2026-01-11 02:26:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4RTdGNDUyQTlCQkU2NTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4RTdGNDUyQTlCQkU2NTgyAA==\",\"timestamp\":\"1768078587\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:33+05:30"} [2026-01-11 02:26:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4RTdGNDUyQTlCQkU2NTgyAA== [2026-01-11 02:26:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:56:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NEQ1MzEzMzg2RTMyMDYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NEQ1MzEzMzg2RTMyMDYwAA==", "timestamp": "1768078592", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:26:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:26:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:26:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:26:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:26:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c54de7cd21a44f5da29e840f897b1f17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NEQ1MzEzMzg2RTMyMDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NEQ1MzEzMzg2RTMyMDYwAA==\",\"timestamp\":\"1768078592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:38+05:30"} [2026-01-11 02:26:39] [DEBUG] Ignoring event: delivered [2026-01-11 02:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:26:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NEQ1MzEzMzg2RTMyMDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NEQ1MzEzMzg2RTMyMDYwAA==\",\"timestamp\":\"1768078592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:26:38+05:30"} [2026-01-11 02:26:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NEQ1MzEzMzg2RTMyMDYwAA== [2026-01-11 02:27:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:57:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBOURGRTZBODdGOUUxNDQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBOURGRTZBODdGOUUxNDQ5AA==", "timestamp": "1768078628", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:27:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:27:10] [INFO] Sending instructions to 917202000200 [2026-01-11 02:27:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:27:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:27:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8613ea5585c0448e97d451f28fc61e69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:27:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:57:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NTMyRTlGNkUwMjI1NjczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NTMyRTlGNkUwMjI1NjczAA==", "timestamp": "1768078634", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:27:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:27:15] [INFO] Sending instructions to 917202000200 [2026-01-11 02:27:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:27:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:27:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af35d6eeb4164d6eac5a19823a9ce272", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:27:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBOURGRTZBODdGOUUxNDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBOURGRTZBODdGOUUxNDQ5AA==\",\"timestamp\":\"1768078628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:27:18+05:30"} [2026-01-11 02:27:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBOURGRTZBODdGOUUxNDQ5AA== [2026-01-11 02:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:27:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBOURGRTZBODdGOUUxNDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBOURGRTZBODdGOUUxNDQ5AA==\",\"timestamp\":\"1768078628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:27:18+05:30"} [2026-01-11 02:27:19] [DEBUG] Ignoring event: delivered [2026-01-11 02:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NTMyRTlGNkUwMjI1NjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NTMyRTlGNkUwMjI1NjczAA==\",\"timestamp\":\"1768078634\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:27:18+05:30"} [2026-01-11 02:27:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NTMyRTlGNkUwMjI1NjczAA== [2026-01-11 02:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NTMyRTlGNkUwMjI1NjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NTMyRTlGNkUwMjI1NjczAA==\",\"timestamp\":\"1768078634\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:27:18+05:30"} [2026-01-11 02:27:19] [DEBUG] Ignoring event: delivered [2026-01-11 02:27:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:57:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5MUFCMENFNzU3NzY1RkEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5MUFCMENFNzU3NzY1RkEyAA==", "timestamp": "1768078639", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:27:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:27:20] [INFO] Sending instructions to 917202000200 [2026-01-11 02:27:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:27:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:27:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2210429fd83b4b7dbcbf8e3051035fd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:27:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5MUFCMENFNzU3NzY1RkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5MUFCMENFNzU3NzY1RkEyAA==\",\"timestamp\":\"1768078639\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:27:25+05:30"} [2026-01-11 02:27:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5MUFCMENFNzU3NzY1RkEyAA== [2026-01-11 02:27:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5MUFCMENFNzU3NzY1RkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5MUFCMENFNzU3NzY1RkEyAA==\",\"timestamp\":\"1768078639\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:27:25+05:30"} [2026-01-11 02:27:25] [DEBUG] Ignoring event: delivered [2026-01-11 02:27:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:57:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNjkxREJGNUI0QzgwNjM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNjkxREJGNUI0QzgwNjM0AA==", "timestamp": "1768078675", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:27:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:27:57] [INFO] Sending instructions to 917202000200 [2026-01-11 02:27:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:27:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:27:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce1fbfc4905e40de9c5f34b780410289", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:28:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:27:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNjkxREJGNUI0QzgwNjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNjkxREJGNUI0QzgwNjM0AA==\",\"timestamp\":\"1768078675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:01+05:30"} [2026-01-11 02:28:02] [DEBUG] Ignoring event: delivered [2026-01-11 02:28:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:27:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNjkxREJGNUI0QzgwNjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNjkxREJGNUI0QzgwNjM0AA==\",\"timestamp\":\"1768078675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:01+05:30"} [2026-01-11 02:28:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNjkxREJGNUI0QzgwNjM0AA== [2026-01-11 02:28:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:58:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzlFMTVGMDlBOTQxQjcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzlFMTVGMDlBOTQxQjcyAA==", "timestamp": "1768078680", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:28:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:28:02] [INFO] Sending instructions to 917202000200 [2026-01-11 02:28:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:28:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:28:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "981db03d71fd4172acefd881aa327294", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzlFMTVGMDlBOTQxQjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzlFMTVGMDlBOTQxQjcyAA==\",\"timestamp\":\"1768078680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:05+05:30"} [2026-01-11 02:28:05] [DEBUG] Ignoring event: delivered [2026-01-11 02:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzlFMTVGMDlBOTQxQjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzlFMTVGMDlBOTQxQjcyAA==\",\"timestamp\":\"1768078680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:05+05:30"} [2026-01-11 02:28:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzlFMTVGMDlBOTQxQjcyAA== [2026-01-11 02:28:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:58:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDMyMjIxQUQ0MDQ3MkE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDMyMjIxQUQ0MDQ3MkE4AA==", "timestamp": "1768078686", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:28:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:28:08] [INFO] Sending instructions to 917202000200 [2026-01-11 02:28:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:28:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:28:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27f7d10e0c3548d0aaa0a511bc51f0bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:28:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDMyMjIxQUQ0MDQ3MkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDMyMjIxQUQ0MDQ3MkE4AA==\",\"timestamp\":\"1768078686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:10+05:30"} [2026-01-11 02:28:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDMyMjIxQUQ0MDQ3MkE4AA== [2026-01-11 02:28:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDMyMjIxQUQ0MDQ3MkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDMyMjIxQUQ0MDQ3MkE4AA==\",\"timestamp\":\"1768078686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:10+05:30"} [2026-01-11 02:28:10] [DEBUG] Ignoring event: delivered [2026-01-11 02:28:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:58:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzNUQyQ0NDRDkxMjNGNkNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzNUQyQ0NDRDkxMjNGNkNBAA==", "timestamp": "1768078691", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:28:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:28:13] [INFO] Sending instructions to 917202000200 [2026-01-11 02:28:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:28:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:28:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "350afc8311ee4130ad98f261927d00ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzNUQyQ0NDRDkxMjNGNkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzNUQyQ0NDRDkxMjNGNkNBAA==\",\"timestamp\":\"1768078691\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:18+05:30"} [2026-01-11 02:28:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzNUQyQ0NDRDkxMjNGNkNBAA== [2026-01-11 02:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzNUQyQ0NDRDkxMjNGNkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzNUQyQ0NDRDkxMjNGNkNBAA==\",\"timestamp\":\"1768078691\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:18+05:30"} [2026-01-11 02:28:18] [DEBUG] Ignoring event: delivered [2026-01-11 02:28:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:58:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzRjkyRTdGN0U2ODJGQkFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzRjkyRTdGN0U2ODJGQkFDAA==", "timestamp": "1768078727", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:28:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:28:49] [INFO] Sending instructions to 917202000200 [2026-01-11 02:28:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:28:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:28:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "237e39d001a243a585a3e83c547e6e70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:28:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzRjkyRTdGN0U2ODJGQkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzRjkyRTdGN0U2ODJGQkFDAA==\",\"timestamp\":\"1768078727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:53+05:30"} [2026-01-11 02:28:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzRjkyRTdGN0U2ODJGQkFDAA== [2026-01-11 02:28:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzRjkyRTdGN0U2ODJGQkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzRjkyRTdGN0U2ODJGQkFDAA==\",\"timestamp\":\"1768078727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:28:53+05:30"} [2026-01-11 02:28:54] [DEBUG] Ignoring event: delivered [2026-01-11 02:28:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:58:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4MkFBNkJBRjcwNTQzOEM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4MkFBNkJBRjcwNTQzOEM0AA==", "timestamp": "1768078733", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:28:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:28:54] [INFO] Sending instructions to 917202000200 [2026-01-11 02:28:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:28:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:28:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42015d15b7a34239a22467e6ae4997dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:29:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:59:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCQjE3NzRGNTE3NTk4MUE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCQjE3NzRGNTE3NTk4MUE0AA==", "timestamp": "1768078738", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:29:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:29:00] [INFO] Sending instructions to 917202000200 [2026-01-11 02:29:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:29:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:29:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5b5ac48deac4766a1694baf3a717541", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4MkFBNkJBRjcwNTQzOEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4MkFBNkJBRjcwNTQzOEM0AA==\",\"timestamp\":\"1768078733\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:02+05:30"} [2026-01-11 02:29:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4MkFBNkJBRjcwNTQzOEM0AA== [2026-01-11 02:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:28:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4MkFBNkJBRjcwNTQzOEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4MkFBNkJBRjcwNTQzOEM0AA==\",\"timestamp\":\"1768078733\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:02+05:30"} [2026-01-11 02:29:04] [DEBUG] Ignoring event: delivered [2026-01-11 02:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCQjE3NzRGNTE3NTk4MUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCQjE3NzRGNTE3NTk4MUE0AA==\",\"timestamp\":\"1768078738\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:02+05:30"} [2026-01-11 02:29:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCQjE3NzRGNTE3NTk4MUE0AA== [2026-01-11 02:29:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCQjE3NzRGNTE3NTk4MUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCQjE3NzRGNTE3NTk4MUE0AA==\",\"timestamp\":\"1768078738\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:02+05:30"} [2026-01-11 02:29:05] [DEBUG] Ignoring event: delivered [2026-01-11 02:29:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:59:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5OEI0NTdGNEU0MzRCNjkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5OEI0NTdGNEU0MzRCNjkxAA==", "timestamp": "1768078774", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:29:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:29:36] [INFO] Sending instructions to 917202000200 [2026-01-11 02:29:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:29:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:29:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41e0db558d184b0cb67efc75c2a73eb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:29:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:59:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGOERFMTUzMEQxM0IzQUYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGOERFMTUzMEQxM0IzQUYzAA==", "timestamp": "1768078780", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:29:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:29:41] [INFO] Sending instructions to 917202000200 [2026-01-11 02:29:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:29:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:29:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4508575d1e14da8b36960788c38d04f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:29:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:59:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwQTM2QTYzQjA4NEE0QkI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwQTM2QTYzQjA4NEE0QkI1AA==", "timestamp": "1768078785", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:29:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:29:47] [INFO] Sending instructions to 917202000200 [2026-01-11 02:29:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:29:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:29:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dd7b64cf105464fb9bd492c8786e613", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:29:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5OEI0NTdGNEU0MzRCNjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5OEI0NTdGNEU0MzRCNjkxAA==\",\"timestamp\":\"1768078774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:47+05:30"} [2026-01-11 02:29:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5OEI0NTdGNEU0MzRCNjkxAA== [2026-01-11 02:29:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5OEI0NTdGNEU0MzRCNjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5OEI0NTdGNEU0MzRCNjkxAA==\",\"timestamp\":\"1768078774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:47+05:30"} [2026-01-11 02:29:47] [DEBUG] Ignoring event: delivered [2026-01-11 02:29:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGOERFMTUzMEQxM0IzQUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGOERFMTUzMEQxM0IzQUYzAA==\",\"timestamp\":\"1768078780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:47+05:30"} [2026-01-11 02:29:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGOERFMTUzMEQxM0IzQUYzAA== [2026-01-11 02:29:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGOERFMTUzMEQxM0IzQUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGOERFMTUzMEQxM0IzQUYzAA==\",\"timestamp\":\"1768078780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:47+05:30"} [2026-01-11 02:29:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:29:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwQTM2QTYzQjA4NEE0QkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwQTM2QTYzQjA4NEE0QkI1AA==\",\"timestamp\":\"1768078785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:48+05:30"} [2026-01-11 02:29:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwQTM2QTYzQjA4NEE0QkI1AA== [2026-01-11 02:29:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwQTM2QTYzQjA4NEE0QkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwQTM2QTYzQjA4NEE0QkI1AA==\",\"timestamp\":\"1768078785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:48+05:30"} [2026-01-11 02:29:49] [DEBUG] Ignoring event: delivered [2026-01-11 02:29:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:59:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVCQjNFMUYyRDAwQzhDODBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVCQjNFMUYyRDAwQzhDODBFAA==", "timestamp": "1768078791", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:29:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:29:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:29:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:29:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:29:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd6807a89b5f41d4bbc7cdc418b5ac76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:29:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 20:59:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEMUQ4QzZBMzE3OEFBNDYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEMUQ4QzZBMzE3OEFBNDYwAA==", "timestamp": "1768078796", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:29:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:29:57] [INFO] Sending instructions to 917202000200 [2026-01-11 02:29:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:29:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:29:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVCQjNFMUYyRDAwQzhDODBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVCQjNFMUYyRDAwQzhDODBFAA==\",\"timestamp\":\"1768078791\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:57+05:30"} [2026-01-11 02:29:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVCQjNFMUYyRDAwQzhDODBFAA== [2026-01-11 02:29:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVCQjNFMUYyRDAwQzhDODBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVCQjNFMUYyRDAwQzhDODBFAA==\",\"timestamp\":\"1768078791\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:29:57+05:30"} [2026-01-11 02:29:58] [DEBUG] Ignoring event: delivered [2026-01-11 02:29:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c186b13f73c45a8a38f51f18aa6a54f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:30:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEMUQ4QzZBMzE3OEFBNDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEMUQ4QzZBMzE3OEFBNDYwAA==\",\"timestamp\":\"1768078796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:30:06+05:30"} [2026-01-11 02:30:07] [DEBUG] Ignoring event: delivered [2026-01-11 02:30:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:29:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEMUQ4QzZBMzE3OEFBNDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEMUQ4QzZBMzE3OEFBNDYwAA==\",\"timestamp\":\"1768078796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:30:06+05:30"} [2026-01-11 02:30:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEMUQ4QzZBMzE3OEFBNDYwAA== [2026-01-11 02:30:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:00:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA1NjI2NThDOTk1RTkyN0NCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA1NjI2NThDOTk1RTkyN0NCAA==", "timestamp": "1768078832", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:30:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:30:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:30:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:30:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:30:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "386d301dfd90479db244285389dd961f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:30:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA1NjI2NThDOTk1RTkyN0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA1NjI2NThDOTk1RTkyN0NCAA==\",\"timestamp\":\"1768078832\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:30:39+05:30"} [2026-01-11 02:30:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA1NjI2NThDOTk1RTkyN0NCAA== [2026-01-11 02:30:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA1NjI2NThDOTk1RTkyN0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA1NjI2NThDOTk1RTkyN0NCAA==\",\"timestamp\":\"1768078832\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:30:39+05:30"} [2026-01-11 02:30:40] [DEBUG] Ignoring event: delivered [2026-01-11 02:30:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:00:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQkJCOEZEMDU3NUVCMjZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQkJCOEZEMDU3NUVCMjZEAA==", "timestamp": "1768078838", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:30:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:30:40] [INFO] Sending instructions to 917202000200 [2026-01-11 02:30:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:30:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:30:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65ceca75abb54b33b97fae164591dc35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQkJCOEZEMDU3NUVCMjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQkJCOEZEMDU3NUVCMjZEAA==\",\"timestamp\":\"1768078838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:30:42+05:30"} [2026-01-11 02:30:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQkJCOEZEMDU3NUVCMjZEAA== [2026-01-11 02:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQkJCOEZEMDU3NUVCMjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQkJCOEZEMDU3NUVCMjZEAA==\",\"timestamp\":\"1768078838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:30:42+05:30"} [2026-01-11 02:30:42] [DEBUG] Ignoring event: delivered [2026-01-11 02:30:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:00:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2RUI1Njc3RjY5NDk2N0Q1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2RUI1Njc3RjY5NDk2N0Q1AA==", "timestamp": "1768078843", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:30:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:30:45] [INFO] Sending instructions to 917202000200 [2026-01-11 02:30:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:30:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:30:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f8eda0c48d74633ad064523fd92331b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:30:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2RUI1Njc3RjY5NDk2N0Q1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2RUI1Njc3RjY5NDk2N0Q1AA==\",\"timestamp\":\"1768078843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:30:47+05:30"} [2026-01-11 02:30:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2RUI1Njc3RjY5NDk2N0Q1AA== [2026-01-11 02:30:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2RUI1Njc3RjY5NDk2N0Q1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2RUI1Njc3RjY5NDk2N0Q1AA==\",\"timestamp\":\"1768078843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:30:47+05:30"} [2026-01-11 02:30:47] [DEBUG] Ignoring event: delivered [2026-01-11 02:31:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:01:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQ0FFMkEwRDQ4MTRDNEMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQ0FFMkEwRDQ4MTRDNEMyAA==", "timestamp": "1768078879", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:31:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:31:21] [INFO] Sending instructions to 917202000200 [2026-01-11 02:31:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:31:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:31:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84d4044fb79347a19afa96d864f9cbea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:31:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQ0FFMkEwRDQ4MTRDNEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQ0FFMkEwRDQ4MTRDNEMyAA==\",\"timestamp\":\"1768078879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:31:26+05:30"} [2026-01-11 02:31:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQ0FFMkEwRDQ4MTRDNEMyAA== [2026-01-11 02:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:31:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQ0FFMkEwRDQ4MTRDNEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQ0FFMkEwRDQ4MTRDNEMyAA==\",\"timestamp\":\"1768078879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:31:26+05:30"} [2026-01-11 02:31:26] [DEBUG] Ignoring event: delivered [2026-01-11 02:31:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:01:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4MzAxNzQ5NUM2MjRGRkM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4MzAxNzQ5NUM2MjRGRkM1AA==", "timestamp": "1768078885", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:31:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:31:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:31:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:31:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:31:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "485a4aac0bcb48cb86c027957ee1d09b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:31:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4MzAxNzQ5NUM2MjRGRkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4MzAxNzQ5NUM2MjRGRkM1AA==\",\"timestamp\":\"1768078885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:31:28+05:30"} [2026-01-11 02:31:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4MzAxNzQ5NUM2MjRGRkM1AA== [2026-01-11 02:31:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4MzAxNzQ5NUM2MjRGRkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4MzAxNzQ5NUM2MjRGRkM1AA==\",\"timestamp\":\"1768078885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:31:28+05:30"} [2026-01-11 02:31:28] [DEBUG] Ignoring event: delivered [2026-01-11 02:31:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:01:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJCRUZEMkE4RjMxRDQxMkI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJCRUZEMkE4RjMxRDQxMkI2AA==", "timestamp": "1768078891", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:31:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:31:32] [INFO] Sending instructions to 917202000200 [2026-01-11 02:31:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:31:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:31:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "350eba74d6264d4a87c977d499045e82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:31:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJCRUZEMkE4RjMxRDQxMkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJCRUZEMkE4RjMxRDQxMkI2AA==\",\"timestamp\":\"1768078891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:31:34+05:30"} [2026-01-11 02:31:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJCRUZEMkE4RjMxRDQxMkI2AA== [2026-01-11 02:31:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJCRUZEMkE4RjMxRDQxMkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJCRUZEMkE4RjMxRDQxMkI2AA==\",\"timestamp\":\"1768078891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:31:34+05:30"} [2026-01-11 02:31:35] [DEBUG] Ignoring event: delivered [2026-01-11 02:32:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:02:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyOUYzQ0ZCMDdCRkNFNjNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyOUYzQ0ZCMDdCRkNFNjNBAA==", "timestamp": "1768078927", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:32:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:32:08] [INFO] Sending instructions to 917202000200 [2026-01-11 02:32:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:32:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:32:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "589ee00149c447a38d1b28b3ecda1aec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:32:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:02:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OThCRTk3OTY0NkE1Q0VCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OThCRTk3OTY0NkE1Q0VCAA==", "timestamp": "1768078932", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:32:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:32:13] [INFO] Sending instructions to 917202000200 [2026-01-11 02:32:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:32:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:32:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "589cacbe52314efbb63135296ab47038", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyOUYzQ0ZCMDdCRkNFNjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyOUYzQ0ZCMDdCRkNFNjNBAA==\",\"timestamp\":\"1768078927\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:32:15+05:30"} [2026-01-11 02:32:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyOUYzQ0ZCMDdCRkNFNjNBAA== [2026-01-11 02:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyOUYzQ0ZCMDdCRkNFNjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyOUYzQ0ZCMDdCRkNFNjNBAA==\",\"timestamp\":\"1768078927\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:32:15+05:30"} [2026-01-11 02:32:17] [DEBUG] Ignoring event: delivered [2026-01-11 02:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:32:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OThCRTk3OTY0NkE1Q0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OThCRTk3OTY0NkE1Q0VCAA==\",\"timestamp\":\"1768078932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:32:15+05:30"} [2026-01-11 02:32:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OThCRTk3OTY0NkE1Q0VCAA== [2026-01-11 02:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:32:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OThCRTk3OTY0NkE1Q0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OThCRTk3OTY0NkE1Q0VCAA==\",\"timestamp\":\"1768078932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:32:15+05:30"} [2026-01-11 02:32:17] [DEBUG] Ignoring event: delivered [2026-01-11 02:32:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:02:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRUY0NjIzNEJBNTFFRjlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRUY0NjIzNEJBNTFFRjlCAA==", "timestamp": "1768078937", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:32:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:32:19] [INFO] Sending instructions to 917202000200 [2026-01-11 02:32:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:32:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:32:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61def6c6dd08416191c90ff908a9a667", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:32:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:02:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1MEQxMTJGNzA4MTAyMDhFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1MEQxMTJGNzA4MTAyMDhFAA==", "timestamp": "1768078942", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:32:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:32:24] [INFO] Sending instructions to 917202000200 [2026-01-11 02:32:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:32:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:32:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a156bce032d94f329ddd3afaee751ada", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:32:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRUY0NjIzNEJBNTFFRjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRUY0NjIzNEJBNTFFRjlCAA==\",\"timestamp\":\"1768078937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:32:28+05:30"} [2026-01-11 02:32:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRUY0NjIzNEJBNTFFRjlCAA== [2026-01-11 02:32:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRUY0NjIzNEJBNTFFRjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRUY0NjIzNEJBNTFFRjlCAA==\",\"timestamp\":\"1768078937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:32:28+05:30"} [2026-01-11 02:32:29] [DEBUG] Ignoring event: delivered [2026-01-11 02:32:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1MEQxMTJGNzA4MTAyMDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1MEQxMTJGNzA4MTAyMDhFAA==\",\"timestamp\":\"1768078942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:32:28+05:30"} [2026-01-11 02:32:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1MEQxMTJGNzA4MTAyMDhFAA== [2026-01-11 02:32:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1MEQxMTJGNzA4MTAyMDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1MEQxMTJGNzA4MTAyMDhFAA==\",\"timestamp\":\"1768078942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:32:28+05:30"} [2026-01-11 02:32:29] [DEBUG] Ignoring event: delivered [2026-01-11 02:33:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:03:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzQTQzNEU2NkM3RDU1M0ZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzQTQzNEU2NkM3RDU1M0ZFAA==", "timestamp": "1768078978", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:33:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:33:00] [INFO] Sending instructions to 917202000200 [2026-01-11 02:33:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:33:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:33:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0c3c7ac79bb4921b3764fc33c4ab76a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:33:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:03:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVENThFQ0U2RjBGNkI3M0JBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVENThFQ0U2RjBGNkI3M0JBAA==", "timestamp": "1768078983", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:33:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:33:05] [INFO] Sending instructions to 917202000200 [2026-01-11 02:33:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:33:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:33:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b4b22e93c434360833fbf02083f73e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzQTQzNEU2NkM3RDU1M0ZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzQTQzNEU2NkM3RDU1M0ZFAA==\",\"timestamp\":\"1768078978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:09+05:30"} [2026-01-11 02:33:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzQTQzNEU2NkM3RDU1M0ZFAA== [2026-01-11 02:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzQTQzNEU2NkM3RDU1M0ZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzQTQzNEU2NkM3RDU1M0ZFAA==\",\"timestamp\":\"1768078978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:09+05:30"} [2026-01-11 02:33:10] [DEBUG] Ignoring event: delivered [2026-01-11 02:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVENThFQ0U2RjBGNkI3M0JBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVENThFQ0U2RjBGNkI3M0JBAA==\",\"timestamp\":\"1768078983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:09+05:30"} [2026-01-11 02:33:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVENThFQ0U2RjBGNkI3M0JBAA== [2026-01-11 02:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVENThFQ0U2RjBGNkI3M0JBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVENThFQ0U2RjBGNkI3M0JBAA==\",\"timestamp\":\"1768078983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:09+05:30"} [2026-01-11 02:33:10] [DEBUG] Ignoring event: delivered [2026-01-11 02:33:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:03:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyRDhCRDgzRTEwNkUyMTlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyRDhCRDgzRTEwNkUyMTlFAA==", "timestamp": "1768078989", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:33:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:33:10] [INFO] Sending instructions to 917202000200 [2026-01-11 02:33:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:33:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:33:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b3f04c43f8c4fc68958918a3220a5c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:33:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:03:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMTQ1NEMyNDBBNUJCNkI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMTQ1NEMyNDBBNUJCNkI4AA==", "timestamp": "1768078994", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:33:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:33:16] [INFO] Sending instructions to 917202000200 [2026-01-11 02:33:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:33:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:33:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b017ae6f3aa04b7497f73c3ed7d638a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyRDhCRDgzRTEwNkUyMTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyRDhCRDgzRTEwNkUyMTlFAA==\",\"timestamp\":\"1768078989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:18+05:30"} [2026-01-11 02:33:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyRDhCRDgzRTEwNkUyMTlFAA== [2026-01-11 02:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyRDhCRDgzRTEwNkUyMTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyRDhCRDgzRTEwNkUyMTlFAA==\",\"timestamp\":\"1768078989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:18+05:30"} [2026-01-11 02:33:20] [DEBUG] Ignoring event: delivered [2026-01-11 02:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMTQ1NEMyNDBBNUJCNkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMTQ1NEMyNDBBNUJCNkI4AA==\",\"timestamp\":\"1768078994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:18+05:30"} [2026-01-11 02:33:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMTQ1NEMyNDBBNUJCNkI4AA== [2026-01-11 02:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMTQ1NEMyNDBBNUJCNkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMTQ1NEMyNDBBNUJCNkI4AA==\",\"timestamp\":\"1768078994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:18+05:30"} [2026-01-11 02:33:20] [DEBUG] Ignoring event: delivered [2026-01-11 02:33:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:03:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwNkI4NzVFRkE4RTgwMUYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwNkI4NzVFRkE4RTgwMUYxAA==", "timestamp": "1768079030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:33:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:33:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:33:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:33:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:33:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a10e16a409634a67ae30c833443ec782", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:33:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:03:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxM0U5NjgxQkM1NTkzRjVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxM0U5NjgxQkM1NTkzRjVCAA==", "timestamp": "1768079036", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:33:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:33:57] [INFO] Sending instructions to 917202000200 [2026-01-11 02:33:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:33:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:33:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76505e0b819e4f80bb9134b078901e10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:33:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwNkI4NzVFRkE4RTgwMUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwNkI4NzVFRkE4RTgwMUYxAA==\",\"timestamp\":\"1768079030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:57+05:30"} [2026-01-11 02:33:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwNkI4NzVFRkE4RTgwMUYxAA== [2026-01-11 02:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwNkI4NzVFRkE4RTgwMUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwNkI4NzVFRkE4RTgwMUYxAA==\",\"timestamp\":\"1768079030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:33:57+05:30"} [2026-01-11 02:33:58] [DEBUG] Ignoring event: delivered [2026-01-11 02:34:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxM0U5NjgxQkM1NTkzRjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxM0U5NjgxQkM1NTkzRjVCAA==\",\"timestamp\":\"1768079036\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:00+05:30"} [2026-01-11 02:34:00] [DEBUG] Ignoring event: delivered [2026-01-11 02:34:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxM0U5NjgxQkM1NTkzRjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxM0U5NjgxQkM1NTkzRjVCAA==\",\"timestamp\":\"1768079036\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:00+05:30"} [2026-01-11 02:34:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxM0U5NjgxQkM1NTkzRjVCAA== [2026-01-11 02:34:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:04:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQzE0Njg4NjNGMTdFNzlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQzE0Njg4NjNGMTdFNzlCAA==", "timestamp": "1768079041", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:34:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:34:02] [INFO] Sending instructions to 917202000200 [2026-01-11 02:34:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:34:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:34:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01ac73d73d214292a97b0d3f9edd9b70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQzE0Njg4NjNGMTdFNzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQzE0Njg4NjNGMTdFNzlCAA==\",\"timestamp\":\"1768079041\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:07+05:30"} [2026-01-11 02:34:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQzE0Njg4NjNGMTdFNzlCAA== [2026-01-11 02:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQzE0Njg4NjNGMTdFNzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQzE0Njg4NjNGMTdFNzlCAA==\",\"timestamp\":\"1768079041\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:07+05:30"} [2026-01-11 02:34:07] [DEBUG] Ignoring event: delivered [2026-01-11 02:34:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:04:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCNkFFODI3OTBBRkIzMDZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCNkFFODI3OTBBRkIzMDZEAA==", "timestamp": "1768079077", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:34:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:34:38] [INFO] Sending instructions to 917202000200 [2026-01-11 02:34:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:34:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:34:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17e7fc822cc44a319d9cfc0cc92b6423", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:34:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:34:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCNkFFODI3OTBBRkIzMDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCNkFFODI3OTBBRkIzMDZEAA==\",\"timestamp\":\"1768079077\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:41+05:30"} [2026-01-11 02:34:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCNkFFODI3OTBBRkIzMDZEAA== [2026-01-11 02:34:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:34:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCNkFFODI3OTBBRkIzMDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCNkFFODI3OTBBRkIzMDZEAA==\",\"timestamp\":\"1768079077\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:41+05:30"} [2026-01-11 02:34:42] [DEBUG] Ignoring event: delivered [2026-01-11 02:34:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:04:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBENjJGNzc2ODMxNDY1RTFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBENjJGNzc2ODMxNDY1RTFGAA==", "timestamp": "1768079082", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:34:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:34:44] [INFO] Sending instructions to 917202000200 [2026-01-11 02:34:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:34:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:34:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83709ef3fa5d4640ba5733fe73928258", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:34:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:34:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBENjJGNzc2ODMxNDY1RTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBENjJGNzc2ODMxNDY1RTFGAA==\",\"timestamp\":\"1768079082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:45+05:30"} [2026-01-11 02:34:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:34:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBENjJGNzc2ODMxNDY1RTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBENjJGNzc2ODMxNDY1RTFGAA==\",\"timestamp\":\"1768079082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:45+05:30"} [2026-01-11 02:34:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBENjJGNzc2ODMxNDY1RTFGAA== [2026-01-11 02:34:45] [DEBUG] Ignoring event: delivered [2026-01-11 02:34:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:04:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBMDlDMzY0RTBBNDc2QTU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBMDlDMzY0RTBBNDc2QTU3AA==", "timestamp": "1768079088", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:34:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:34:49] [INFO] Sending instructions to 917202000200 [2026-01-11 02:34:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:34:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:34:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f83c87dec33042ea883a03145684c5f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:34:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBMDlDMzY0RTBBNDc2QTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBMDlDMzY0RTBBNDc2QTU3AA==\",\"timestamp\":\"1768079088\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:52+05:30"} [2026-01-11 02:34:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBMDlDMzY0RTBBNDc2QTU3AA== [2026-01-11 02:34:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBMDlDMzY0RTBBNDc2QTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBMDlDMzY0RTBBNDc2QTU3AA==\",\"timestamp\":\"1768079088\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:34:52+05:30"} [2026-01-11 02:34:52] [DEBUG] Ignoring event: delivered [2026-01-11 02:35:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:05:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0QUQzN0E1MDZBRjY0MUJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0QUQzN0E1MDZBRjY0MUJDAA==", "timestamp": "1768079124", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:35:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:35:25] [INFO] Sending instructions to 917202000200 [2026-01-11 02:35:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:35:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:35:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "221d773e760e4693a562571d86a241a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:35:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0QUQzN0E1MDZBRjY0MUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0QUQzN0E1MDZBRjY0MUJDAA==\",\"timestamp\":\"1768079124\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:26+05:30"} [2026-01-11 02:35:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0QUQzN0E1MDZBRjY0MUJDAA== [2026-01-11 02:35:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0QUQzN0E1MDZBRjY0MUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0QUQzN0E1MDZBRjY0MUJDAA==\",\"timestamp\":\"1768079124\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:26+05:30"} [2026-01-11 02:35:27] [DEBUG] Ignoring event: delivered [2026-01-11 02:35:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:05:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNDRGQTU4OTNEODNCQzgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNDRGQTU4OTNEODNCQzgzAA==", "timestamp": "1768079129", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:35:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:35:31] [INFO] Sending instructions to 917202000200 [2026-01-11 02:35:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:35:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:35:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2534c1f4c324416a8571afa10d2ebbc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:35:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNDRGQTU4OTNEODNCQzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNDRGQTU4OTNEODNCQzgzAA==\",\"timestamp\":\"1768079129\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:35+05:30"} [2026-01-11 02:35:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNDRGQTU4OTNEODNCQzgzAA== [2026-01-11 02:35:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNDRGQTU4OTNEODNCQzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNDRGQTU4OTNEODNCQzgzAA==\",\"timestamp\":\"1768079129\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:35+05:30"} [2026-01-11 02:35:36] [DEBUG] Ignoring event: delivered [2026-01-11 02:35:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:05:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMUREMkI3RTBCRTU4REQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMUREMkI3RTBCRTU4REQ4AA==", "timestamp": "1768079134", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:35:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:35:36] [INFO] Sending instructions to 917202000200 [2026-01-11 02:35:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:35:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:35:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb00e699484a47bfa5cbcbae965a63be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:35:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:05:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQ0E2MTdCRDlFNDAxNUFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQ0E2MTdCRDlFNDAxNUFEAA==", "timestamp": "1768079140", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:35:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:35:42] [INFO] Sending instructions to 917202000200 [2026-01-11 02:35:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:35:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:35:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd782be50d59422b91ff9aa592dd3490", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:35:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:05:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBRDZCNjBDRTgxNkE0MUZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBRDZCNjBDRTgxNkE0MUZFAA==", "timestamp": "1768079145", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:35:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:35:47] [INFO] Sending instructions to 917202000200 [2026-01-11 02:35:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:35:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:35:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "010a4949ac9b4d74b943c0517ee798f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:35:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMUREMkI3RTBCRTU4REQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMUREMkI3RTBCRTU4REQ4AA==\",\"timestamp\":\"1768079134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:46+05:30"} [2026-01-11 02:35:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMUREMkI3RTBCRTU4REQ4AA== [2026-01-11 02:35:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMUREMkI3RTBCRTU4REQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMUREMkI3RTBCRTU4REQ4AA==\",\"timestamp\":\"1768079134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:46+05:30"} [2026-01-11 02:35:47] [DEBUG] Ignoring event: delivered [2026-01-11 02:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQ0E2MTdCRDlFNDAxNUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQ0E2MTdCRDlFNDAxNUFEAA==\",\"timestamp\":\"1768079140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:46+05:30"} [2026-01-11 02:35:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQ0E2MTdCRDlFNDAxNUFEAA== [2026-01-11 02:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQ0E2MTdCRDlFNDAxNUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEQ0E2MTdCRDlFNDAxNUFEAA==\",\"timestamp\":\"1768079140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:46+05:30"} [2026-01-11 02:35:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBRDZCNjBDRTgxNkE0MUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBRDZCNjBDRTgxNkE0MUZFAA==\",\"timestamp\":\"1768079145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:47+05:30"} [2026-01-11 02:35:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBRDZCNjBDRTgxNkE0MUZFAA== [2026-01-11 02:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBRDZCNjBDRTgxNkE0MUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBRDZCNjBDRTgxNkE0MUZFAA==\",\"timestamp\":\"1768079145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:47+05:30"} [2026-01-11 02:35:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:35:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:05:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyNDI4MkZBRENCMjAwQTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyNDI4MkZBRENCMjAwQTIwAA==", "timestamp": "1768079151", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:35:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:35:53] [INFO] Sending instructions to 917202000200 [2026-01-11 02:35:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:35:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:35:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "647652b49cf8461dba02676c4b63ce53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:35:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyNDI4MkZBRENCMjAwQTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyNDI4MkZBRENCMjAwQTIwAA==\",\"timestamp\":\"1768079151\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:55+05:30"} [2026-01-11 02:35:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyNDI4MkZBRENCMjAwQTIwAA== [2026-01-11 02:35:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyNDI4MkZBRENCMjAwQTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyNDI4MkZBRENCMjAwQTIwAA==\",\"timestamp\":\"1768079151\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:35:55+05:30"} [2026-01-11 02:35:55] [DEBUG] Ignoring event: delivered [2026-01-11 02:35:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:05:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEQ5MjNFODdFQ0U1M0M0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEQ5MjNFODdFQ0U1M0M0AA==", "timestamp": "1768079156", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:35:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:35:58] [INFO] Sending instructions to 917202000200 [2026-01-11 02:35:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:35:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:35:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aaac9a3ea68045e6b7c9d7400689a620", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:36:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:06:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NEZENzQxMjMyODNDOUJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NEZENzQxMjMyODNDOUJEAA==", "timestamp": "1768079162", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:36:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:36:04] [INFO] Sending instructions to 917202000200 [2026-01-11 02:36:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:36:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:36:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "814fbf7d8a674bababdb22cf0f3345cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:36:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEQ5MjNFODdFQ0U1M0M0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEQ5MjNFODdFQ0U1M0M0AA==\",\"timestamp\":\"1768079156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:36:08+05:30"} [2026-01-11 02:36:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEQ5MjNFODdFQ0U1M0M0AA== [2026-01-11 02:36:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEQ5MjNFODdFQ0U1M0M0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEQ5MjNFODdFQ0U1M0M0AA==\",\"timestamp\":\"1768079156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:36:08+05:30"} [2026-01-11 02:36:09] [DEBUG] Ignoring event: delivered [2026-01-11 02:36:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:36:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NEZENzQxMjMyODNDOUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NEZENzQxMjMyODNDOUJEAA==\",\"timestamp\":\"1768079162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:36:08+05:30"} [2026-01-11 02:36:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NEZENzQxMjMyODNDOUJEAA== [2026-01-11 02:36:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:36:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NEZENzQxMjMyODNDOUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NEZENzQxMjMyODNDOUJEAA==\",\"timestamp\":\"1768079162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:36:08+05:30"} [2026-01-11 02:36:09] [DEBUG] Ignoring event: delivered [2026-01-11 02:36:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:06:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQjkwMDhCM0IzODQxMERGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQjkwMDhCM0IzODQxMERGAA==", "timestamp": "1768079198", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:36:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:36:39] [INFO] Sending instructions to 917202000200 [2026-01-11 02:36:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:36:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:36:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b42f35f410244c40b36e9f76a86765f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:36:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:36:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQjkwMDhCM0IzODQxMERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQjkwMDhCM0IzODQxMERGAA==\",\"timestamp\":\"1768079198\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:36:42+05:30"} [2026-01-11 02:36:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQjkwMDhCM0IzODQxMERGAA== [2026-01-11 02:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:36:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQjkwMDhCM0IzODQxMERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQjkwMDhCM0IzODQxMERGAA==\",\"timestamp\":\"1768079198\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:36:42+05:30"} [2026-01-11 02:36:43] [DEBUG] Ignoring event: delivered [2026-01-11 02:36:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:06:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQzRjY2NzkyQzEwODFDNEQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQzRjY2NzkyQzEwODFDNEQ0AA==", "timestamp": "1768079203", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:36:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:36:44] [INFO] Sending instructions to 917202000200 [2026-01-11 02:36:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:36:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:36:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7244304df0704543b27647256c92da5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:36:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQzRjY2NzkyQzEwODFDNEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQzRjY2NzkyQzEwODFDNEQ0AA==\",\"timestamp\":\"1768079203\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:36:46+05:30"} [2026-01-11 02:36:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQzRjY2NzkyQzEwODFDNEQ0AA== [2026-01-11 02:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:36:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQzRjY2NzkyQzEwODFDNEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQzRjY2NzkyQzEwODFDNEQ0AA==\",\"timestamp\":\"1768079203\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:36:46+05:30"} [2026-01-11 02:36:47] [DEBUG] Ignoring event: delivered [2026-01-11 02:37:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:07:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwOTdBOTU2MzNFQ0VDNjRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwOTdBOTU2MzNFQ0VDNjRGAA==", "timestamp": "1768079239", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:37:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:37:21] [INFO] Sending instructions to 917202000200 [2026-01-11 02:37:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:37:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:37:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb64a256de39413fb6236dc0caab08f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:37:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwOTdBOTU2MzNFQ0VDNjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwOTdBOTU2MzNFQ0VDNjRGAA==\",\"timestamp\":\"1768079239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:37:23+05:30"} [2026-01-11 02:37:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwOTdBOTU2MzNFQ0VDNjRGAA== [2026-01-11 02:37:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwOTdBOTU2MzNFQ0VDNjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwOTdBOTU2MzNFQ0VDNjRGAA==\",\"timestamp\":\"1768079239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:37:24+05:30"} [2026-01-11 02:37:25] [DEBUG] Ignoring event: delivered [2026-01-11 02:37:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:07:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRkRCQzE5MkNGRDczNDkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRkRCQzE5MkNGRDczNDkxAA==", "timestamp": "1768079245", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:37:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:37:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:37:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:37:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:37:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d501d08b0c4f4363812f1ad23936f273", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:37:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:07:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4NEY0MEI0NTk2QUFFRTcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4NEY0MEI0NTk2QUFFRTcyAA==", "timestamp": "1768079250", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:37:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:37:32] [INFO] Sending instructions to 917202000200 [2026-01-11 02:37:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:37:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:37:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRkRCQzE5MkNGRDczNDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRkRCQzE5MkNGRDczNDkxAA==\",\"timestamp\":\"1768079245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:37:31+05:30"} [2026-01-11 02:37:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRkRCQzE5MkNGRDczNDkxAA== [2026-01-11 02:37:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRkRCQzE5MkNGRDczNDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRkRCQzE5MkNGRDczNDkxAA==\",\"timestamp\":\"1768079245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:37:31+05:30"} [2026-01-11 02:37:32] [DEBUG] Ignoring event: delivered [2026-01-11 02:37:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "210f87a18f28420da0c4ac4bcc59e764", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:37:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:07:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3QjFCRjk4NTA0NTc5M0E3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3QjFCRjk4NTA0NTc5M0E3AA==", "timestamp": "1768079256", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:37:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:37:37] [INFO] Sending instructions to 917202000200 [2026-01-11 02:37:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:37:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:37:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0320a8c8152742ad86ccab1c4a1ee263", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:37:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4NEY0MEI0NTk2QUFFRTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4NEY0MEI0NTk2QUFFRTcyAA==\",\"timestamp\":\"1768079250\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:37:36+05:30"} [2026-01-11 02:37:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4NEY0MEI0NTk2QUFFRTcyAA== [2026-01-11 02:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4NEY0MEI0NTk2QUFFRTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4NEY0MEI0NTk2QUFFRTcyAA==\",\"timestamp\":\"1768079250\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:37:36+05:30"} [2026-01-11 02:37:38] [DEBUG] Ignoring event: delivered [2026-01-11 02:37:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3QjFCRjk4NTA0NTc5M0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3QjFCRjk4NTA0NTc5M0E3AA==\",\"timestamp\":\"1768079256\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:37:40+05:30"} [2026-01-11 02:37:40] [DEBUG] Ignoring event: delivered [2026-01-11 02:37:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3QjFCRjk4NTA0NTc5M0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3QjFCRjk4NTA0NTc5M0E3AA==\",\"timestamp\":\"1768079256\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:37:40+05:30"} [2026-01-11 02:37:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3QjFCRjk4NTA0NTc5M0E3AA== [2026-01-11 02:38:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:08:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwRjNBOEI5OUVCQTVCMEQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwRjNBOEI5OUVCQTVCMEQxAA==", "timestamp": "1768079292", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:38:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:38:14] [INFO] Sending instructions to 917202000200 [2026-01-11 02:38:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:38:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:38:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c795fc0a79a842ccb3c841b38070c1fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:38:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwRjNBOEI5OUVCQTVCMEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwRjNBOEI5OUVCQTVCMEQxAA==\",\"timestamp\":\"1768079292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:38:16+05:30"} [2026-01-11 02:38:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwRjNBOEI5OUVCQTVCMEQxAA== [2026-01-11 02:38:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwRjNBOEI5OUVCQTVCMEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwRjNBOEI5OUVCQTVCMEQxAA==\",\"timestamp\":\"1768079292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:38:16+05:30"} [2026-01-11 02:38:17] [DEBUG] Ignoring event: delivered [2026-01-11 02:38:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:08:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyQzNBQTBBMjFDNzZFQkQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyQzNBQTBBMjFDNzZFQkQ0AA==", "timestamp": "1768079297", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:38:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:38:19] [INFO] Sending instructions to 917202000200 [2026-01-11 02:38:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:38:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:38:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff9da822fedc4f79ae38f688e9eec6a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:38:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyQzNBQTBBMjFDNzZFQkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyQzNBQTBBMjFDNzZFQkQ0AA==\",\"timestamp\":\"1768079297\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:38:23+05:30"} [2026-01-11 02:38:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyQzNBQTBBMjFDNzZFQkQ0AA== [2026-01-11 02:38:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyQzNBQTBBMjFDNzZFQkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyQzNBQTBBMjFDNzZFQkQ0AA==\",\"timestamp\":\"1768079297\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:38:23+05:30"} [2026-01-11 02:38:24] [DEBUG] Ignoring event: delivered [2026-01-11 02:38:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:08:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxREZCREI1QzMyNDcwNUNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxREZCREI1QzMyNDcwNUNFAA==", "timestamp": "1768079302", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:38:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:38:24] [INFO] Sending instructions to 917202000200 [2026-01-11 02:38:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:38:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:38:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d37d65dead9b4ae8b977360c9c108683", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:38:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxREZCREI1QzMyNDcwNUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxREZCREI1QzMyNDcwNUNFAA==\",\"timestamp\":\"1768079302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:38:29+05:30"} [2026-01-11 02:38:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxREZCREI1QzMyNDcwNUNFAA== [2026-01-11 02:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:38:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxREZCREI1QzMyNDcwNUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxREZCREI1QzMyNDcwNUNFAA==\",\"timestamp\":\"1768079302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:38:29+05:30"} [2026-01-11 02:38:30] [DEBUG] Ignoring event: delivered [2026-01-11 02:39:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:09:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2MThDNDQ5M0IyMzk1NzE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2MThDNDQ5M0IyMzk1NzE1AA==", "timestamp": "1768079339", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:39:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:39:00] [INFO] Sending instructions to 917202000200 [2026-01-11 02:39:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:39:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:39:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd2a4079c20c48c89d42178d0b730ddb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:39:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:09:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTQ1NDM5RkFFODBENUQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTQ1NDM5RkFFODBENUQxAA==", "timestamp": "1768079345", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:39:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:39:06] [INFO] Sending instructions to 917202000200 [2026-01-11 02:39:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:39:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:39:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e84ce364f978494686b071a12dc2e2ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2MThDNDQ5M0IyMzk1NzE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2MThDNDQ5M0IyMzk1NzE1AA==\",\"timestamp\":\"1768079339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:11+05:30"} [2026-01-11 02:39:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2MThDNDQ5M0IyMzk1NzE1AA== [2026-01-11 02:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2MThDNDQ5M0IyMzk1NzE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2MThDNDQ5M0IyMzk1NzE1AA==\",\"timestamp\":\"1768079339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:11+05:30"} [2026-01-11 02:39:12] [DEBUG] Ignoring event: delivered [2026-01-11 02:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTQ1NDM5RkFFODBENUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTQ1NDM5RkFFODBENUQxAA==\",\"timestamp\":\"1768079345\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:11+05:30"} [2026-01-11 02:39:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTQ1NDM5RkFFODBENUQxAA== [2026-01-11 02:39:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:09:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQTU2RURCQ0Y1MjMwOUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQTU2RURCQ0Y1MjMwOUEzAA==", "timestamp": "1768079350", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:39:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:39:12] [INFO] Sending instructions to 917202000200 [2026-01-11 02:39:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:39:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTQ1NDM5RkFFODBENUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTQ1NDM5RkFFODBENUQxAA==\",\"timestamp\":\"1768079345\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:11+05:30"} [2026-01-11 02:39:12] [DEBUG] Ignoring event: delivered [2026-01-11 02:39:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "265b62d3a3e64cc5ad59e742bdda4036", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQTU2RURCQ0Y1MjMwOUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQTU2RURCQ0Y1MjMwOUEzAA==\",\"timestamp\":\"1768079350\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:16+05:30"} [2026-01-11 02:39:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQTU2RURCQ0Y1MjMwOUEzAA== [2026-01-11 02:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQTU2RURCQ0Y1MjMwOUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQTU2RURCQ0Y1MjMwOUEzAA==\",\"timestamp\":\"1768079350\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:16+05:30"} [2026-01-11 02:39:16] [DEBUG] Ignoring event: delivered [2026-01-11 02:39:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:09:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGMDBDRDc0OUM4QzIwRkREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGMDBDRDc0OUM4QzIwRkREAA==", "timestamp": "1768079356", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:39:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:39:17] [INFO] Sending instructions to 917202000200 [2026-01-11 02:39:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:39:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:39:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a9e16cd7b8d494a8082570eab66a873", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:39:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGMDBDRDc0OUM4QzIwRkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGMDBDRDc0OUM4QzIwRkREAA==\",\"timestamp\":\"1768079356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:22+05:30"} [2026-01-11 02:39:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGMDBDRDc0OUM4QzIwRkREAA== [2026-01-11 02:39:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGMDBDRDc0OUM4QzIwRkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGMDBDRDc0OUM4QzIwRkREAA==\",\"timestamp\":\"1768079356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:22+05:30"} [2026-01-11 02:39:22] [DEBUG] Ignoring event: delivered [2026-01-11 02:39:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:09:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCNzc3NTJGRUQ5MDM4NjQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCNzc3NTJGRUQ5MDM4NjQwAA==", "timestamp": "1768079361", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:39:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:39:23] [INFO] Sending instructions to 917202000200 [2026-01-11 02:39:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:39:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:39:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "113784abc8e048d294f700430e89cd72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:39:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:09:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2OTJBRDIzQzE0QzE1OURCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2OTJBRDIzQzE0QzE1OURCAA==", "timestamp": "1768079367", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:39:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:39:28] [INFO] Sending instructions to 917202000200 [2026-01-11 02:39:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:39:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:39:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCNzc3NTJGRUQ5MDM4NjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCNzc3NTJGRUQ5MDM4NjQwAA==\",\"timestamp\":\"1768079361\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:27+05:30"} [2026-01-11 02:39:28] [DEBUG] Ignoring event: delivered [2026-01-11 02:39:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCNzc3NTJGRUQ5MDM4NjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCNzc3NTJGRUQ5MDM4NjQwAA==\",\"timestamp\":\"1768079361\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:27+05:30"} [2026-01-11 02:39:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCNzc3NTJGRUQ5MDM4NjQwAA== [2026-01-11 02:39:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eab6fb7dcfc64833bf17fef0fe42d9e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2OTJBRDIzQzE0QzE1OURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2OTJBRDIzQzE0QzE1OURCAA==\",\"timestamp\":\"1768079367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:33+05:30"} [2026-01-11 02:39:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2OTJBRDIzQzE0QzE1OURCAA== [2026-01-11 02:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2OTJBRDIzQzE0QzE1OURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2OTJBRDIzQzE0QzE1OURCAA==\",\"timestamp\":\"1768079367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:33+05:30"} [2026-01-11 02:39:33] [DEBUG] Ignoring event: delivered [2026-01-11 02:39:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:09:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQkRFM0M3MDE0QzkyRjQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQkRFM0M3MDE0QzkyRjQ0AA==", "timestamp": "1768079373", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:39:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:39:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:39:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:39:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:39:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be14c703cf344515baa3bd3cc5b335a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:39:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQkRFM0M3MDE0QzkyRjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQkRFM0M3MDE0QzkyRjQ0AA==\",\"timestamp\":\"1768079373\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:39+05:30"} [2026-01-11 02:39:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQkRFM0M3MDE0QzkyRjQ0AA== [2026-01-11 02:39:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQkRFM0M3MDE0QzkyRjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFQkRFM0M3MDE0QzkyRjQ0AA==\",\"timestamp\":\"1768079373\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:39+05:30"} [2026-01-11 02:39:39] [DEBUG] Ignoring event: delivered [2026-01-11 02:39:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:09:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwM0Q4NzY2M0Q3RjIxNEMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwM0Q4NzY2M0Q3RjIxNEMyAA==", "timestamp": "1768079378", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:39:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:39:40] [INFO] Sending instructions to 917202000200 [2026-01-11 02:39:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:39:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:39:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba889373aae044369a4038f8f8b36ca0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:39:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwM0Q4NzY2M0Q3RjIxNEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwM0Q4NzY2M0Q3RjIxNEMyAA==\",\"timestamp\":\"1768079378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:42+05:30"} [2026-01-11 02:39:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:39:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwM0Q4NzY2M0Q3RjIxNEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwM0Q4NzY2M0Q3RjIxNEMyAA==\",\"timestamp\":\"1768079378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:39:42+05:30"} [2026-01-11 02:39:42] [DEBUG] Ignoring event: delivered [2026-01-11 02:39:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwM0Q4NzY2M0Q3RjIxNEMyAA== [2026-01-11 02:40:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:10:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDRkRFOUY3QTM2RDE3QUU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDRkRFOUY3QTM2RDE3QUU0AA==", "timestamp": "1768079414", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:40:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:40:16] [INFO] Sending instructions to 917202000200 [2026-01-11 02:40:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:40:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:40:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e480d66ec9f5496da3e451c2dcd9c24b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDRkRFOUY3QTM2RDE3QUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDRkRFOUY3QTM2RDE3QUU0AA==\",\"timestamp\":\"1768079414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:40:19+05:30"} [2026-01-11 02:40:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDRkRFOUY3QTM2RDE3QUU0AA== [2026-01-11 02:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDRkRFOUY3QTM2RDE3QUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDRkRFOUY3QTM2RDE3QUU0AA==\",\"timestamp\":\"1768079414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:40:19+05:30"} [2026-01-11 02:40:19] [DEBUG] Ignoring event: delivered [2026-01-11 02:40:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:10:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyMTBCQ0Y5MjRFQzk1QzgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyMTBCQ0Y5MjRFQzk1QzgzAA==", "timestamp": "1768079420", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:40:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:40:21] [INFO] Sending instructions to 917202000200 [2026-01-11 02:40:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:40:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:40:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d67b1c617774a08b63f6b60e4d2befa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:40:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:40:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyMTBCQ0Y5MjRFQzk1QzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyMTBCQ0Y5MjRFQzk1QzgzAA==\",\"timestamp\":\"1768079420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:40:24+05:30"} [2026-01-11 02:40:24] [DEBUG] Ignoring event: delivered [2026-01-11 02:40:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:40:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyMTBCQ0Y5MjRFQzk1QzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyMTBCQ0Y5MjRFQzk1QzgzAA==\",\"timestamp\":\"1768079420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:40:29+05:30"} [2026-01-11 02:40:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyMTBCQ0Y5MjRFQzk1QzgzAA== [2026-01-11 02:40:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:10:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3ODlFMUNCRjE0MEU3MjQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3ODlFMUNCRjE0MEU3MjQzAA==", "timestamp": "1768079456", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:40:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:40:57] [INFO] Sending instructions to 917202000200 [2026-01-11 02:40:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:40:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:40:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f74d645393b4031a3fa8659c6699a51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3ODlFMUNCRjE0MEU3MjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3ODlFMUNCRjE0MEU3MjQzAA==\",\"timestamp\":\"1768079456\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:40:59+05:30"} [2026-01-11 02:41:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3ODlFMUNCRjE0MEU3MjQzAA== [2026-01-11 02:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3ODlFMUNCRjE0MEU3MjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3ODlFMUNCRjE0MEU3MjQzAA==\",\"timestamp\":\"1768079456\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:40:59+05:30"} [2026-01-11 02:41:00] [DEBUG] Ignoring event: delivered [2026-01-11 02:41:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:11:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBNERFMDczNkUwMkY3RDFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBNERFMDczNkUwMkY3RDFFAA==", "timestamp": "1768079461", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:41:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:41:03] [INFO] Sending instructions to 917202000200 [2026-01-11 02:41:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:41:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:41:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "801baf719b614f288365816cbca48839", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:41:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:11:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4ODQyMUFENzUyODBDN0Y0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4ODQyMUFENzUyODBDN0Y0AA==", "timestamp": "1768079466", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:41:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:41:08] [INFO] Sending instructions to 917202000200 [2026-01-11 02:41:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:41:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:41:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "158bae0a2dc644f989a6c87c57d5783c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBNERFMDczNkUwMkY3RDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBNERFMDczNkUwMkY3RDFFAA==\",\"timestamp\":\"1768079461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:41:12+05:30"} [2026-01-11 02:41:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBNERFMDczNkUwMkY3RDFFAA== [2026-01-11 02:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4ODQyMUFENzUyODBDN0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4ODQyMUFENzUyODBDN0Y0AA==\",\"timestamp\":\"1768079466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:41:12+05:30"} [2026-01-11 02:41:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4ODQyMUFENzUyODBDN0Y0AA== [2026-01-11 02:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4ODQyMUFENzUyODBDN0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4ODQyMUFENzUyODBDN0Y0AA==\",\"timestamp\":\"1768079466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:41:12+05:30"} [2026-01-11 02:41:13] [DEBUG] Ignoring event: delivered [2026-01-11 02:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBNERFMDczNkUwMkY3RDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBNERFMDczNkUwMkY3RDFFAA==\",\"timestamp\":\"1768079461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:41:12+05:30"} [2026-01-11 02:41:13] [DEBUG] Ignoring event: delivered [2026-01-11 02:41:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:11:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3Q0VBQ0IyNzcxNTFGOUU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3Q0VBQ0IyNzcxNTFGOUU4AA==", "timestamp": "1768079502", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:41:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:41:44] [INFO] Sending instructions to 917202000200 [2026-01-11 02:41:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:41:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:41:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed7568ad5920494b8126a44796826253", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:41:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3Q0VBQ0IyNzcxNTFGOUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3Q0VBQ0IyNzcxNTFGOUU4AA==\",\"timestamp\":\"1768079502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:41:45+05:30"} [2026-01-11 02:41:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3Q0VBQ0IyNzcxNTFGOUU4AA== [2026-01-11 02:41:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3Q0VBQ0IyNzcxNTFGOUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3Q0VBQ0IyNzcxNTFGOUU4AA==\",\"timestamp\":\"1768079502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:41:45+05:30"} [2026-01-11 02:41:47] [DEBUG] Ignoring event: delivered [2026-01-11 02:41:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:11:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFMEI2NEUzQUQ0MUFEREY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFMEI2NEUzQUQ0MUFEREY4AA==", "timestamp": "1768079508", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:41:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:41:50] [INFO] Sending instructions to 917202000200 [2026-01-11 02:41:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:41:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:41:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abccdd3d659644dd90132ae492adedd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:41:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:11:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFQjlBQTgzQjM5QzM2OEU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFQjlBQTgzQjM5QzM2OEU1AA==", "timestamp": "1768079513", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:41:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:41:55] [INFO] Sending instructions to 917202000200 [2026-01-11 02:41:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:41:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:41:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1827376a655b436799b4afe244ad0ef4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:42:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:12:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3RTA1NTIxOUNFQjUzOTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3RTA1NTIxOUNFQjUzOTM4AA==", "timestamp": "1768079518", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:42:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:42:00] [INFO] Sending instructions to 917202000200 [2026-01-11 02:42:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:42:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:42:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d436dee3f3344fa18ed54602674577ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFMEI2NEUzQUQ0MUFEREY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFMEI2NEUzQUQ0MUFEREY4AA==\",\"timestamp\":\"1768079508\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:03+05:30"} [2026-01-11 02:42:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFMEI2NEUzQUQ0MUFEREY4AA== [2026-01-11 02:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFMEI2NEUzQUQ0MUFEREY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFMEI2NEUzQUQ0MUFEREY4AA==\",\"timestamp\":\"1768079508\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:03+05:30"} [2026-01-11 02:42:03] [DEBUG] Ignoring event: delivered [2026-01-11 02:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFQjlBQTgzQjM5QzM2OEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFQjlBQTgzQjM5QzM2OEU1AA==\",\"timestamp\":\"1768079513\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:03+05:30"} [2026-01-11 02:42:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFQjlBQTgzQjM5QzM2OEU1AA== [2026-01-11 02:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:41:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFQjlBQTgzQjM5QzM2OEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFQjlBQTgzQjM5QzM2OEU1AA==\",\"timestamp\":\"1768079513\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:03+05:30"} [2026-01-11 02:42:03] [DEBUG] Ignoring event: delivered [2026-01-11 02:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3RTA1NTIxOUNFQjUzOTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3RTA1NTIxOUNFQjUzOTM4AA==\",\"timestamp\":\"1768079518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:03+05:30"} [2026-01-11 02:42:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3RTA1NTIxOUNFQjUzOTM4AA== [2026-01-11 02:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3RTA1NTIxOUNFQjUzOTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3RTA1NTIxOUNFQjUzOTM4AA==\",\"timestamp\":\"1768079518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:03+05:30"} [2026-01-11 02:42:03] [DEBUG] Ignoring event: delivered [2026-01-11 02:42:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:12:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGMkU3OUREODNEQTc3NkQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGMkU3OUREODNEQTc3NkQ3AA==", "timestamp": "1768079555", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:42:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:42:37] [INFO] Sending instructions to 917202000200 [2026-01-11 02:42:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:42:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:42:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b1ee76c5f65412eb22e407111fa1f5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:42:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGMkU3OUREODNEQTc3NkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGMkU3OUREODNEQTc3NkQ3AA==\",\"timestamp\":\"1768079555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:41+05:30"} [2026-01-11 02:42:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGMkU3OUREODNEQTc3NkQ3AA== [2026-01-11 02:42:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGMkU3OUREODNEQTc3NkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGMkU3OUREODNEQTc3NkQ3AA==\",\"timestamp\":\"1768079555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:41+05:30"} [2026-01-11 02:42:41] [DEBUG] Ignoring event: delivered [2026-01-11 02:42:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:12:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2Q0JCQzVFMkRGODIzMjJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2Q0JCQzVFMkRGODIzMjJDAA==", "timestamp": "1768079560", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:42:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:42:42] [INFO] Sending instructions to 917202000200 [2026-01-11 02:42:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:42:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:42:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b46a6fa13a014f52b8ae1d120fc87088", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:42:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:12:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCNEZENkM3QjJDRkMyMURDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCNEZENkM3QjJDRkMyMURDAA==", "timestamp": "1768079566", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:42:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:42:47] [INFO] Sending instructions to 917202000200 [2026-01-11 02:42:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:42:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:42:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2Q0JCQzVFMkRGODIzMjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2Q0JCQzVFMkRGODIzMjJDAA==\",\"timestamp\":\"1768079560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:47+05:30"} [2026-01-11 02:42:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2Q0JCQzVFMkRGODIzMjJDAA== [2026-01-11 02:42:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7b38c27e9e34bd584b0634130ba86e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:42:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2Q0JCQzVFMkRGODIzMjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2Q0JCQzVFMkRGODIzMjJDAA==\",\"timestamp\":\"1768079560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:47+05:30"} [2026-01-11 02:42:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:42:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCNEZENkM3QjJDRkMyMURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCNEZENkM3QjJDRkMyMURDAA==\",\"timestamp\":\"1768079566\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:47+05:30"} [2026-01-11 02:42:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCNEZENkM3QjJDRkMyMURDAA== [2026-01-11 02:42:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCNEZENkM3QjJDRkMyMURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCNEZENkM3QjJDRkMyMURDAA==\",\"timestamp\":\"1768079566\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:47+05:30"} [2026-01-11 02:42:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:42:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:12:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1NDUyQzJDRUFFNjAzRjhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1NDUyQzJDRUFFNjAzRjhCAA==", "timestamp": "1768079571", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:42:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:42:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:42:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:42:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:42:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2076f29ee4a044b7ae3f12513a9dfb0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:42:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1NDUyQzJDRUFFNjAzRjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1NDUyQzJDRUFFNjAzRjhCAA==\",\"timestamp\":\"1768079571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:57+05:30"} [2026-01-11 02:42:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1NDUyQzJDRUFFNjAzRjhCAA== [2026-01-11 02:42:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1NDUyQzJDRUFFNjAzRjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1NDUyQzJDRUFFNjAzRjhCAA==\",\"timestamp\":\"1768079571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:42:57+05:30"} [2026-01-11 02:42:57] [DEBUG] Ignoring event: delivered [2026-01-11 02:42:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:12:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY3RTREQkFGMzA4MDBCODExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY3RTREQkFGMzA4MDBCODExAA==", "timestamp": "1768079576", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:42:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:42:58] [INFO] Sending instructions to 917202000200 [2026-01-11 02:42:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:42:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:42:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74159bc7cab64c4b91b2b0aaf91b9bab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY3RTREQkFGMzA4MDBCODExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY3RTREQkFGMzA4MDBCODExAA==\",\"timestamp\":\"1768079576\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:43:00+05:30"} [2026-01-11 02:43:00] [DEBUG] Ignoring event: delivered [2026-01-11 02:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY3RTREQkFGMzA4MDBCODExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY3RTREQkFGMzA4MDBCODExAA==\",\"timestamp\":\"1768079576\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:43:00+05:30"} [2026-01-11 02:43:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY3RTREQkFGMzA4MDBCODExAA== [2026-01-11 02:43:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:13:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQzlBMDIwNDAwRjIyRjdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQzlBMDIwNDAwRjIyRjdFAA==", "timestamp": "1768079612", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:43:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:43:33] [INFO] Sending instructions to 917202000200 [2026-01-11 02:43:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:43:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:43:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05cbb76f5ae84d7e88245991fdbfe501", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:43:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:13:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNjAxNzY3NThBRTFBRkEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNjAxNzY3NThBRTFBRkEzAA==", "timestamp": "1768079617", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:43:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:43:39] [INFO] Sending instructions to 917202000200 [2026-01-11 02:43:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:43:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:43:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1018a39d6ba475f97e13fa8eba265ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:43:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:43:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQzlBMDIwNDAwRjIyRjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQzlBMDIwNDAwRjIyRjdFAA==\",\"timestamp\":\"1768079612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:43:38+05:30"} [2026-01-11 02:43:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQzlBMDIwNDAwRjIyRjdFAA== [2026-01-11 02:43:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:43:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQzlBMDIwNDAwRjIyRjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQzlBMDIwNDAwRjIyRjdFAA==\",\"timestamp\":\"1768079612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:43:38+05:30"} [2026-01-11 02:43:39] [DEBUG] Ignoring event: delivered [2026-01-11 02:43:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:13:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MDU0NzdCMTkzQUM5QjM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MDU0NzdCMTkzQUM5QjM5AA==", "timestamp": "1768079622", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:43:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:43:44] [INFO] Sending instructions to 917202000200 [2026-01-11 02:43:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:43:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:43:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78cb3629975446cc9933db99126581bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:43:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNjAxNzY3NThBRTFBRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNjAxNzY3NThBRTFBRkEzAA==\",\"timestamp\":\"1768079617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:43:46+05:30"} [2026-01-11 02:43:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNjAxNzY3NThBRTFBRkEzAA== [2026-01-11 02:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:43:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNjAxNzY3NThBRTFBRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNjAxNzY3NThBRTFBRkEzAA==\",\"timestamp\":\"1768079617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:43:46+05:30"} [2026-01-11 02:43:47] [DEBUG] Ignoring event: delivered [2026-01-11 02:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:43:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MDU0NzdCMTkzQUM5QjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MDU0NzdCMTkzQUM5QjM5AA==\",\"timestamp\":\"1768079622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:43:46+05:30"} [2026-01-11 02:43:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MDU0NzdCMTkzQUM5QjM5AA== [2026-01-11 02:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:43:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MDU0NzdCMTkzQUM5QjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4MDU0NzdCMTkzQUM5QjM5AA==\",\"timestamp\":\"1768079622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:43:46+05:30"} [2026-01-11 02:43:47] [DEBUG] Ignoring event: delivered [2026-01-11 02:44:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:14:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q1M0M1Q0Q3MDYwM0U5NjI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q1M0M1Q0Q3MDYwM0U5NjI3AA==", "timestamp": "1768079658", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:44:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:44:20] [INFO] Sending instructions to 917202000200 [2026-01-11 02:44:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:44:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:44:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "145dd6425ceb48fb81a0d17117bc3609", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:44:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:14:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwQUM5Q0I1Nzk5MDY5QjU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwQUM5Q0I1Nzk5MDY5QjU3AA==", "timestamp": "1768079663", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:44:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:44:25] [INFO] Sending instructions to 917202000200 [2026-01-11 02:44:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:44:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:44:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72e4d6819ba048fba976d84d39425ce3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:44:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:14:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlFMjMxRjA5NEQ0ODU4QzYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlFMjMxRjA5NEQ0ODU4QzYwAA==", "timestamp": "1768079669", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:44:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:44:30] [INFO] Sending instructions to 917202000200 [2026-01-11 02:44:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:44:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:44:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c8d33eeb5554cca9f897112ff1c66e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q1M0M1Q0Q3MDYwM0U5NjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q1M0M1Q0Q3MDYwM0U5NjI3AA==\",\"timestamp\":\"1768079658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:29+05:30"} [2026-01-11 02:44:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q1M0M1Q0Q3MDYwM0U5NjI3AA== [2026-01-11 02:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q1M0M1Q0Q3MDYwM0U5NjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q1M0M1Q0Q3MDYwM0U5NjI3AA==\",\"timestamp\":\"1768079658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:29+05:30"} [2026-01-11 02:44:31] [DEBUG] Ignoring event: delivered [2026-01-11 02:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwQUM5Q0I1Nzk5MDY5QjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwQUM5Q0I1Nzk5MDY5QjU3AA==\",\"timestamp\":\"1768079663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:30+05:30"} [2026-01-11 02:44:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwQUM5Q0I1Nzk5MDY5QjU3AA== [2026-01-11 02:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwQUM5Q0I1Nzk5MDY5QjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwQUM5Q0I1Nzk5MDY5QjU3AA==\",\"timestamp\":\"1768079663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:30+05:30"} [2026-01-11 02:44:31] [DEBUG] Ignoring event: delivered [2026-01-11 02:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlFMjMxRjA5NEQ0ODU4QzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlFMjMxRjA5NEQ0ODU4QzYwAA==\",\"timestamp\":\"1768079669\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:31+05:30"} [2026-01-11 02:44:31] [DEBUG] Ignoring event: delivered [2026-01-11 02:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlFMjMxRjA5NEQ0ODU4QzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlFMjMxRjA5NEQ0ODU4QzYwAA==\",\"timestamp\":\"1768079669\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:31+05:30"} [2026-01-11 02:44:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlFMjMxRjA5NEQ0ODU4QzYwAA== [2026-01-11 02:44:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:14:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NEY4MzE0QzI5QUM4MEFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NEY4MzE0QzI5QUM4MEFCAA==", "timestamp": "1768079674", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:44:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:44:35] [INFO] Sending instructions to 917202000200 [2026-01-11 02:44:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:44:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:44:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3127e4b6af414573a25b7984ac322adf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:44:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:14:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwN0U3NjY2RDE3MUE0NTM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwN0U3NjY2RDE3MUE0NTM5AA==", "timestamp": "1768079679", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:44:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:44:41] [INFO] Sending instructions to 917202000200 [2026-01-11 02:44:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:44:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:44:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb8b691a48b44a029f2672dc1ab8b4b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:44:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NEY4MzE0QzI5QUM4MEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NEY4MzE0QzI5QUM4MEFCAA==\",\"timestamp\":\"1768079674\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:40+05:30"} [2026-01-11 02:44:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NEY4MzE0QzI5QUM4MEFCAA== [2026-01-11 02:44:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NEY4MzE0QzI5QUM4MEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NEY4MzE0QzI5QUM4MEFCAA==\",\"timestamp\":\"1768079674\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:40+05:30"} [2026-01-11 02:44:41] [DEBUG] Ignoring event: delivered [2026-01-11 02:44:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwN0U3NjY2RDE3MUE0NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwN0U3NjY2RDE3MUE0NTM5AA==\",\"timestamp\":\"1768079679\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:42+05:30"} [2026-01-11 02:44:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwN0U3NjY2RDE3MUE0NTM5AA== [2026-01-11 02:44:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwN0U3NjY2RDE3MUE0NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwN0U3NjY2RDE3MUE0NTM5AA==\",\"timestamp\":\"1768079679\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:42+05:30"} [2026-01-11 02:44:42] [DEBUG] Ignoring event: delivered [2026-01-11 02:44:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:14:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNDdDMzI1MTZCNjA2QzZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNDdDMzI1MTZCNjA2QzZEAA==", "timestamp": "1768079685", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:44:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:44:46] [INFO] Sending instructions to 917202000200 [2026-01-11 02:44:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:44:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:44:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7150f817bbd46b68026e14b99978da6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:44:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNDdDMzI1MTZCNjA2QzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNDdDMzI1MTZCNjA2QzZEAA==\",\"timestamp\":\"1768079685\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:51+05:30"} [2026-01-11 02:44:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNDdDMzI1MTZCNjA2QzZEAA== [2026-01-11 02:44:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNDdDMzI1MTZCNjA2QzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNDdDMzI1MTZCNjA2QzZEAA==\",\"timestamp\":\"1768079685\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:44:51+05:30"} [2026-01-11 02:44:52] [DEBUG] Ignoring event: delivered [2026-01-11 02:44:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:14:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MjQwQjJGMDFDNDAwRDU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MjQwQjJGMDFDNDAwRDU2AA==", "timestamp": "1768079690", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:44:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:44:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:44:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:44:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:44:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8247ebbc2b04c08910a3fd127e125c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:44:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:14:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEOTAxRDY2RDg0QkY4QUVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEOTAxRDY2RDg0QkY4QUVGAA==", "timestamp": "1768079696", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:44:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:44:58] [INFO] Sending instructions to 917202000200 [2026-01-11 02:44:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:44:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:44:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f6a9cdb84fa48a0b5511de70b862127", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MjQwQjJGMDFDNDAwRDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MjQwQjJGMDFDNDAwRDU2AA==\",\"timestamp\":\"1768079690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:45:02+05:30"} [2026-01-11 02:45:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MjQwQjJGMDFDNDAwRDU2AA== [2026-01-11 02:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MjQwQjJGMDFDNDAwRDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MjQwQjJGMDFDNDAwRDU2AA==\",\"timestamp\":\"1768079690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:45:02+05:30"} [2026-01-11 02:45:03] [DEBUG] Ignoring event: delivered [2026-01-11 02:45:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEOTAxRDY2RDg0QkY4QUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEOTAxRDY2RDg0QkY4QUVGAA==\",\"timestamp\":\"1768079696\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:45:02+05:30"} [2026-01-11 02:45:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEOTAxRDY2RDg0QkY4QUVGAA== [2026-01-11 02:45:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:44:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEOTAxRDY2RDg0QkY4QUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEOTAxRDY2RDg0QkY4QUVGAA==\",\"timestamp\":\"1768079696\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:45:02+05:30"} [2026-01-11 02:45:04] [DEBUG] Ignoring event: delivered [2026-01-11 02:45:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:15:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBOEE3MjgxMEIyQzM5QTI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBOEE3MjgxMEIyQzM5QTI5AA==", "timestamp": "1768079732", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:45:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:45:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:45:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:45:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:45:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e1a841f381b44189e89bae6bbed4d97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:45:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:45:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBOEE3MjgxMEIyQzM5QTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBOEE3MjgxMEIyQzM5QTI5AA==\",\"timestamp\":\"1768079732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:45:39+05:30"} [2026-01-11 02:45:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBOEE3MjgxMEIyQzM5QTI5AA== [2026-01-11 02:45:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:45:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBOEE3MjgxMEIyQzM5QTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBOEE3MjgxMEIyQzM5QTI5AA==\",\"timestamp\":\"1768079732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:45:39+05:30"} [2026-01-11 02:45:39] [DEBUG] Ignoring event: delivered [2026-01-11 02:45:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:15:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDM0NFMzU1MDNFNEJGNDZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDM0NFMzU1MDNFNEJGNDZGAA==", "timestamp": "1768079738", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:45:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:45:40] [INFO] Sending instructions to 917202000200 [2026-01-11 02:45:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:45:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:45:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a88d8fa0f46445ab533e366e6fe20cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:45:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:45:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDM0NFMzU1MDNFNEJGNDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDM0NFMzU1MDNFNEJGNDZGAA==\",\"timestamp\":\"1768079738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:45:42+05:30"} [2026-01-11 02:45:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:45:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDM0NFMzU1MDNFNEJGNDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDM0NFMzU1MDNFNEJGNDZGAA==\",\"timestamp\":\"1768079738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:45:42+05:30"} [2026-01-11 02:45:42] [DEBUG] Ignoring event: delivered [2026-01-11 02:45:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDM0NFMzU1MDNFNEJGNDZGAA== [2026-01-11 02:46:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:16:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1MjVDNEQxMTUxODU0REY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1MjVDNEQxMTUxODU0REY1AA==", "timestamp": "1768079774", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:46:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:46:15] [INFO] Sending instructions to 917202000200 [2026-01-11 02:46:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:46:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:46:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1aa0cbc2860b42a5b88b216000d21086", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:46:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:16:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNTlCMUYxMjA1MDgzQUExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNTlCMUYxMjA1MDgzQUExAA==", "timestamp": "1768079779", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:46:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:46:21] [INFO] Sending instructions to 917202000200 [2026-01-11 02:46:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:46:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:46:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "676db80f6fec48dba150d60ab2adf2b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:46:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1MjVDNEQxMTUxODU0REY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1MjVDNEQxMTUxODU0REY1AA==\",\"timestamp\":\"1768079774\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:46:21+05:30"} [2026-01-11 02:46:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1MjVDNEQxMTUxODU0REY1AA== [2026-01-11 02:46:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1MjVDNEQxMTUxODU0REY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1MjVDNEQxMTUxODU0REY1AA==\",\"timestamp\":\"1768079774\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:46:21+05:30"} [2026-01-11 02:46:22] [DEBUG] Ignoring event: delivered [2026-01-11 02:46:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNTlCMUYxMjA1MDgzQUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNTlCMUYxMjA1MDgzQUExAA==\",\"timestamp\":\"1768079779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:46:21+05:30"} [2026-01-11 02:46:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNTlCMUYxMjA1MDgzQUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNTlCMUYxMjA1MDgzQUExAA==\",\"timestamp\":\"1768079779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:46:21+05:30"} [2026-01-11 02:46:22] [DEBUG] Ignoring event: delivered [2026-01-11 02:46:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNTlCMUYxMjA1MDgzQUExAA== [2026-01-11 02:46:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:16:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwNDIzNzEyOTFCRjY1NDYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwNDIzNzEyOTFCRjY1NDYyAA==", "timestamp": "1768079785", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:46:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:46:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:46:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:46:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:46:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af0ca74e58de49f7aa181da6fc79f244", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:46:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:16:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZCNkEyQjUxQkEzQjVDRUNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZCNkEyQjUxQkEzQjVDRUNEAA==", "timestamp": "1768079790", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:46:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:46:32] [INFO] Sending instructions to 917202000200 [2026-01-11 02:46:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:46:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:46:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "546730d84c2f4725881ee3217b884c63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwNDIzNzEyOTFCRjY1NDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwNDIzNzEyOTFCRjY1NDYyAA==\",\"timestamp\":\"1768079785\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:46:32+05:30"} [2026-01-11 02:46:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwNDIzNzEyOTFCRjY1NDYyAA== [2026-01-11 02:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwNDIzNzEyOTFCRjY1NDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwNDIzNzEyOTFCRjY1NDYyAA==\",\"timestamp\":\"1768079785\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:46:32+05:30"} [2026-01-11 02:46:34] [DEBUG] Ignoring event: delivered [2026-01-11 02:46:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:46:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZCNkEyQjUxQkEzQjVDRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZCNkEyQjUxQkEzQjVDRUNEAA==\",\"timestamp\":\"1768079790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:46:33+05:30"} [2026-01-11 02:46:35] [DEBUG] Ignoring event: delivered [2026-01-11 02:46:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:46:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZCNkEyQjUxQkEzQjVDRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZCNkEyQjUxQkEzQjVDRUNEAA==\",\"timestamp\":\"1768079790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:46:33+05:30"} [2026-01-11 02:46:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZCNkEyQjUxQkEzQjVDRUNEAA== [2026-01-11 02:47:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:17:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDOEI3OTcwMjA5OTVDRjdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDOEI3OTcwMjA5OTVDRjdGAA==", "timestamp": "1768079827", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:47:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:47:08] [INFO] Sending instructions to 917202000200 [2026-01-11 02:47:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:47:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:47:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02d19a3a98f649bf9d5618c0bf2ebfc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:47:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:17:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNUVDMjBEOUFFQzc4M0YzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNUVDMjBEOUFFQzc4M0YzAA==", "timestamp": "1768079832", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:47:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:47:14] [INFO] Sending instructions to 917202000200 [2026-01-11 02:47:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:47:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDOEI3OTcwMjA5OTVDRjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDOEI3OTcwMjA5OTVDRjdGAA==\",\"timestamp\":\"1768079827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:47:13+05:30"} [2026-01-11 02:47:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDOEI3OTcwMjA5OTVDRjdGAA== [2026-01-11 02:47:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c09cf90584f74ac3b4e98e3691b7d659", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDOEI3OTcwMjA5OTVDRjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJDOEI3OTcwMjA5OTVDRjdGAA==\",\"timestamp\":\"1768079827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:47:13+05:30"} [2026-01-11 02:47:14] [DEBUG] Ignoring event: delivered [2026-01-11 02:47:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:17:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyOTVFNUYxRUJGNkRFMTdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyOTVFNUYxRUJGNkRFMTdEAA==", "timestamp": "1768079837", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:47:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:47:19] [INFO] Sending instructions to 917202000200 [2026-01-11 02:47:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:47:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:47:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcbfd70706db43eba6a0a41bb899e7b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNUVDMjBEOUFFQzc4M0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNUVDMjBEOUFFQzc4M0YzAA==\",\"timestamp\":\"1768079832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:47:23+05:30"} [2026-01-11 02:47:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNUVDMjBEOUFFQzc4M0YzAA== [2026-01-11 02:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNUVDMjBEOUFFQzc4M0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNUVDMjBEOUFFQzc4M0YzAA==\",\"timestamp\":\"1768079832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:47:23+05:30"} [2026-01-11 02:47:24] [DEBUG] Ignoring event: delivered [2026-01-11 02:47:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:17:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjRCMDlDNUYwRDdDRkVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjRCMDlDNUYwRDdDRkVEAA==", "timestamp": "1768079842", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:47:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:47:24] [INFO] Sending instructions to 917202000200 [2026-01-11 02:47:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:47:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyOTVFNUYxRUJGNkRFMTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyOTVFNUYxRUJGNkRFMTdEAA==\",\"timestamp\":\"1768079837\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:47:23+05:30"} [2026-01-11 02:47:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyOTVFNUYxRUJGNkRFMTdEAA== [2026-01-11 02:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyOTVFNUYxRUJGNkRFMTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyOTVFNUYxRUJGNkRFMTdEAA==\",\"timestamp\":\"1768079837\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:47:23+05:30"} [2026-01-11 02:47:24] [DEBUG] Ignoring event: delivered [2026-01-11 02:47:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00e6d5fac7fe4fc686bc31baba55f6c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:47:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:47:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjRCMDlDNUYwRDdDRkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjRCMDlDNUYwRDdDRkVEAA==\",\"timestamp\":\"1768079842\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:47:25+05:30"} [2026-01-11 02:47:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjRCMDlDNUYwRDdDRkVEAA== [2026-01-11 02:47:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:47:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjRCMDlDNUYwRDdDRkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjRCMDlDNUYwRDdDRkVEAA==\",\"timestamp\":\"1768079842\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:47:25+05:30"} [2026-01-11 02:47:26] [DEBUG] Ignoring event: delivered [2026-01-11 02:48:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:18:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MkM3OTY1Qzc4MjcyRkVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MkM3OTY1Qzc4MjcyRkVEAA==", "timestamp": "1768079879", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:48:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:48:01] [INFO] Sending instructions to 917202000200 [2026-01-11 02:48:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:48:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:48:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b04cb73231de4dbeaf28b1ffed485682", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:48:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:18:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3NUVBQjY5RkJDOUJBOEM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3NUVBQjY5RkJDOUJBOEM3AA==", "timestamp": "1768079884", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:48:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:48:06] [INFO] Sending instructions to 917202000200 [2026-01-11 02:48:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:48:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:48:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c5886855eb642c4b695569d8f6fea7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MkM3OTY1Qzc4MjcyRkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MkM3OTY1Qzc4MjcyRkVEAA==\",\"timestamp\":\"1768079879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:06+05:30"} [2026-01-11 02:48:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MkM3OTY1Qzc4MjcyRkVEAA== [2026-01-11 02:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MkM3OTY1Qzc4MjcyRkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MkM3OTY1Qzc4MjcyRkVEAA==\",\"timestamp\":\"1768079879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:06+05:30"} [2026-01-11 02:48:06] [DEBUG] Ignoring event: delivered [2026-01-11 02:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3NUVBQjY5RkJDOUJBOEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3NUVBQjY5RkJDOUJBOEM3AA==\",\"timestamp\":\"1768079884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:06+05:30"} [2026-01-11 02:48:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3NUVBQjY5RkJDOUJBOEM3AA== [2026-01-11 02:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3NUVBQjY5RkJDOUJBOEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3NUVBQjY5RkJDOUJBOEM3AA==\",\"timestamp\":\"1768079884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:06+05:30"} [2026-01-11 02:48:06] [DEBUG] Ignoring event: delivered [2026-01-11 02:48:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:18:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNzM2Njg0NDc3OTU0QjhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNzM2Njg0NDc3OTU0QjhBAA==", "timestamp": "1768079890", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:48:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:48:11] [INFO] Sending instructions to 917202000200 [2026-01-11 02:48:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:48:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:48:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f3e2301aa0e45f28ab799fe52b6e448", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:48:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNzM2Njg0NDc3OTU0QjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNzM2Njg0NDc3OTU0QjhBAA==\",\"timestamp\":\"1768079890\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:14+05:30"} [2026-01-11 02:48:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNzM2Njg0NDc3OTU0QjhBAA== [2026-01-11 02:48:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNzM2Njg0NDc3OTU0QjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNzM2Njg0NDc3OTU0QjhBAA==\",\"timestamp\":\"1768079890\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:14+05:30"} [2026-01-11 02:48:14] [DEBUG] Ignoring event: delivered [2026-01-11 02:48:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:18:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5RERBMTZGQTlEMDk1NzhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5RERBMTZGQTlEMDk1NzhDAA==", "timestamp": "1768079895", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:48:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:48:17] [INFO] Sending instructions to 917202000200 [2026-01-11 02:48:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:48:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:48:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c85b42fe28994a2c90b101be9766deb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:48:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5RERBMTZGQTlEMDk1NzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5RERBMTZGQTlEMDk1NzhDAA==\",\"timestamp\":\"1768079895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:18+05:30"} [2026-01-11 02:48:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5RERBMTZGQTlEMDk1NzhDAA== [2026-01-11 02:48:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5RERBMTZGQTlEMDk1NzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5RERBMTZGQTlEMDk1NzhDAA==\",\"timestamp\":\"1768079895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:18+05:30"} [2026-01-11 02:48:18] [DEBUG] Ignoring event: delivered [2026-01-11 02:48:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:18:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCOEJFNUU4NjRFRjNBNDZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCOEJFNUU4NjRFRjNBNDZEAA==", "timestamp": "1768079901", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:48:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:48:22] [INFO] Sending instructions to 917202000200 [2026-01-11 02:48:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:48:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:48:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8bad40bc8b4e4d96b0d180a6d4af0507", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:48:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:18:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzNTk2QTk0NzVFMzFCRDgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzNTk2QTk0NzVFMzFCRDgwAA==", "timestamp": "1768079906", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:48:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:48:27] [INFO] Sending instructions to 917202000200 [2026-01-11 02:48:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:48:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCOEJFNUU4NjRFRjNBNDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCOEJFNUU4NjRFRjNBNDZEAA==\",\"timestamp\":\"1768079901\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:27+05:30"} [2026-01-11 02:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCOEJFNUU4NjRFRjNBNDZEAA== [2026-01-11 02:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCOEJFNUU4NjRFRjNBNDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCOEJFNUU4NjRFRjNBNDZEAA==\",\"timestamp\":\"1768079901\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:27+05:30"} [2026-01-11 02:48:28] [DEBUG] Ignoring event: delivered [2026-01-11 02:48:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b698a8564c3439cb8c2dc3dce209ae9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzNTk2QTk0NzVFMzFCRDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzNTk2QTk0NzVFMzFCRDgwAA==\",\"timestamp\":\"1768079906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:27+05:30"} [2026-01-11 02:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:48:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzNTk2QTk0NzVFMzFCRDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzNTk2QTk0NzVFMzFCRDgwAA==\",\"timestamp\":\"1768079906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:48:28+05:30"} [2026-01-11 02:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzNTk2QTk0NzVFMzFCRDgwAA== [2026-01-11 02:48:28] [DEBUG] Ignoring event: delivered [2026-01-11 02:49:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:19:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEMkEyODczMDAyM0U5MUMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEMkEyODczMDAyM0U5MUMwAA==", "timestamp": "1768079942", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:49:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:49:04] [INFO] Sending instructions to 917202000200 [2026-01-11 02:49:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:49:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:49:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04558ffbef2f471a9448d8ae84f77933", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:49:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEMkEyODczMDAyM0U5MUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEMkEyODczMDAyM0U5MUMwAA==\",\"timestamp\":\"1768079942\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:07+05:30"} [2026-01-11 02:49:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEMkEyODczMDAyM0U5MUMwAA== [2026-01-11 02:49:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEMkEyODczMDAyM0U5MUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEMkEyODczMDAyM0U5MUMwAA==\",\"timestamp\":\"1768079942\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:07+05:30"} [2026-01-11 02:49:08] [DEBUG] Ignoring event: delivered [2026-01-11 02:49:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:19:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyM0RGNTFFNEIyOTQwRDM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyM0RGNTFFNEIyOTQwRDM3AA==", "timestamp": "1768079948", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:49:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:49:10] [INFO] Sending instructions to 917202000200 [2026-01-11 02:49:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:49:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:49:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b798f84e708c4a8ca8f303dc047914c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:49:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyM0RGNTFFNEIyOTQwRDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyM0RGNTFFNEIyOTQwRDM3AA==\",\"timestamp\":\"1768079948\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:15+05:30"} [2026-01-11 02:49:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyM0RGNTFFNEIyOTQwRDM3AA== [2026-01-11 02:49:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyM0RGNTFFNEIyOTQwRDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyM0RGNTFFNEIyOTQwRDM3AA==\",\"timestamp\":\"1768079948\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:15+05:30"} [2026-01-11 02:49:15] [DEBUG] Ignoring event: delivered [2026-01-11 02:49:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:19:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCRjc4NzUwOUQ2NEE3MDQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCRjc4NzUwOUQ2NEE3MDQ5AA==", "timestamp": "1768079984", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:49:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:49:46] [INFO] Sending instructions to 917202000200 [2026-01-11 02:49:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:49:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:49:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77f79383c7ec422e9215a9a719505e45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:49:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCRjc4NzUwOUQ2NEE3MDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCRjc4NzUwOUQ2NEE3MDQ5AA==\",\"timestamp\":\"1768079984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:48+05:30"} [2026-01-11 02:49:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCRjc4NzUwOUQ2NEE3MDQ5AA== [2026-01-11 02:49:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCRjc4NzUwOUQ2NEE3MDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCRjc4NzUwOUQ2NEE3MDQ5AA==\",\"timestamp\":\"1768079984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:48+05:30"} [2026-01-11 02:49:49] [DEBUG] Ignoring event: delivered [2026-01-11 02:49:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:19:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2ODg2QzlFQkU2OEQzMEZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2ODg2QzlFQkU2OEQzMEZDAA==", "timestamp": "1768079990", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:49:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:49:51] [INFO] Sending instructions to 917202000200 [2026-01-11 02:49:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:49:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:49:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4dc899ea12994e8abbc189eeadff3c30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:49:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2ODg2QzlFQkU2OEQzMEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2ODg2QzlFQkU2OEQzMEZDAA==\",\"timestamp\":\"1768079990\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:53+05:30"} [2026-01-11 02:49:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2ODg2QzlFQkU2OEQzMEZDAA== [2026-01-11 02:49:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2ODg2QzlFQkU2OEQzMEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2ODg2QzlFQkU2OEQzMEZDAA==\",\"timestamp\":\"1768079990\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:53+05:30"} [2026-01-11 02:49:54] [DEBUG] Ignoring event: delivered [2026-01-11 02:49:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:19:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTM3NDA1MThFMkQ4RkEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTM3NDA1MThFMkQ4RkEwAA==", "timestamp": "1768079995", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:49:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:49:56] [INFO] Sending instructions to 917202000200 [2026-01-11 02:49:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:49:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:49:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55f00b3fe0c646d1ab3f10aacabc5e69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTM3NDA1MThFMkQ4RkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTM3NDA1MThFMkQ4RkEwAA==\",\"timestamp\":\"1768079995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:58+05:30"} [2026-01-11 02:49:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTM3NDA1MThFMkQ4RkEwAA== [2026-01-11 02:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTM3NDA1MThFMkQ4RkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTM3NDA1MThFMkQ4RkEwAA==\",\"timestamp\":\"1768079995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:49:58+05:30"} [2026-01-11 02:49:59] [DEBUG] Ignoring event: delivered [2026-01-11 02:50:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:20:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQ0ExMUJBRTgwRTRCQzVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQ0ExMUJBRTgwRTRCQzVCAA==", "timestamp": "1768080000", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:50:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:50:02] [INFO] Sending instructions to 917202000200 [2026-01-11 02:50:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:50:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:50:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05fe4049a91e42519b5273f1b1994c34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQ0ExMUJBRTgwRTRCQzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQ0ExMUJBRTgwRTRCQzVCAA==\",\"timestamp\":\"1768080000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:07+05:30"} [2026-01-11 02:50:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQ0ExMUJBRTgwRTRCQzVCAA== [2026-01-11 02:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQ0ExMUJBRTgwRTRCQzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJDQ0ExMUJBRTgwRTRCQzVCAA==\",\"timestamp\":\"1768080000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:07+05:30"} [2026-01-11 02:50:08] [DEBUG] Ignoring event: delivered [2026-01-11 02:50:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:20:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0N0E2MTI0MkRDMTY5MEZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0N0E2MTI0MkRDMTY5MEZCAA==", "timestamp": "1768080037", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:50:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:50:38] [INFO] Sending instructions to 917202000200 [2026-01-11 02:50:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:50:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:50:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22822ca6d44c45a898eb3dcece934333", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:50:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0N0E2MTI0MkRDMTY5MEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0N0E2MTI0MkRDMTY5MEZCAA==\",\"timestamp\":\"1768080037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:41+05:30"} [2026-01-11 02:50:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0N0E2MTI0MkRDMTY5MEZCAA== [2026-01-11 02:50:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0N0E2MTI0MkRDMTY5MEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0N0E2MTI0MkRDMTY5MEZCAA==\",\"timestamp\":\"1768080037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:41+05:30"} [2026-01-11 02:50:41] [DEBUG] Ignoring event: delivered [2026-01-11 02:50:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:20:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyMkNBMjQ2QzQ3RUM2MTA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyMkNBMjQ2QzQ3RUM2MTA4AA==", "timestamp": "1768080042", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:50:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:50:44] [INFO] Sending instructions to 917202000200 [2026-01-11 02:50:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:50:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:50:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97c07831b28f4df39a8c8f7af078ea11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:50:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyMkNBMjQ2QzQ3RUM2MTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyMkNBMjQ2QzQ3RUM2MTA4AA==\",\"timestamp\":\"1768080042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:49+05:30"} [2026-01-11 02:50:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyMkNBMjQ2QzQ3RUM2MTA4AA== [2026-01-11 02:50:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:20:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBDOUEwNjAxMDUxRkJCRTczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBDOUEwNjAxMDUxRkJCRTczAA==", "timestamp": "1768080048", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:50:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:50:49] [INFO] Sending instructions to 917202000200 [2026-01-11 02:50:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:50:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:50:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyMkNBMjQ2QzQ3RUM2MTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyMkNBMjQ2QzQ3RUM2MTA4AA==\",\"timestamp\":\"1768080042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:49+05:30"} [2026-01-11 02:50:49] [DEBUG] Ignoring event: delivered [2026-01-11 02:50:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f51a22e4d4a4b60bb9df13890a10a19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:50:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBDOUEwNjAxMDUxRkJCRTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBDOUEwNjAxMDUxRkJCRTczAA==\",\"timestamp\":\"1768080048\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:52+05:30"} [2026-01-11 02:50:52] [DEBUG] Ignoring event: delivered [2026-01-11 02:50:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBDOUEwNjAxMDUxRkJCRTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBDOUEwNjAxMDUxRkJCRTczAA==\",\"timestamp\":\"1768080048\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:52+05:30"} [2026-01-11 02:50:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBDOUEwNjAxMDUxRkJCRTczAA== [2026-01-11 02:50:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:20:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1OTMwQjJCN0MwODJGRTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1OTMwQjJCN0MwODJGRTE5AA==", "timestamp": "1768080053", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:50:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:50:55] [INFO] Sending instructions to 917202000200 [2026-01-11 02:50:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:50:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:50:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f94d660e3fed48ab9066b8a5003734e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1OTMwQjJCN0MwODJGRTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1OTMwQjJCN0MwODJGRTE5AA==\",\"timestamp\":\"1768080053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:56+05:30"} [2026-01-11 02:50:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1OTMwQjJCN0MwODJGRTE5AA== [2026-01-11 02:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:50:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1OTMwQjJCN0MwODJGRTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1OTMwQjJCN0MwODJGRTE5AA==\",\"timestamp\":\"1768080053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:50:56+05:30"} [2026-01-11 02:50:57] [DEBUG] Ignoring event: delivered [2026-01-11 02:51:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:21:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE1QUQ1ODdFM0Y0NzQyMkEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE1QUQ1ODdFM0Y0NzQyMkEzAA==", "timestamp": "1768080090", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:51:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:51:32] [INFO] Sending instructions to 917202000200 [2026-01-11 02:51:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:51:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:51:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99a67d43ddf0476293d9f8c6c89e0ca4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:51:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:21:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3NTY2NDZBMUIwOURBM0ZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3NTY2NDZBMUIwOURBM0ZDAA==", "timestamp": "1768080095", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:51:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:51:37] [INFO] Sending instructions to 917202000200 [2026-01-11 02:51:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:51:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:51:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c9da4f3db1c4cbf8408ef3dbbabb994", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:51:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:51:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3NTY2NDZBMUIwOURBM0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3NTY2NDZBMUIwOURBM0ZDAA==\",\"timestamp\":\"1768080095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:51:38+05:30"} [2026-01-11 02:51:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3NTY2NDZBMUIwOURBM0ZDAA== [2026-01-11 02:51:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:51:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3NTY2NDZBMUIwOURBM0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3NTY2NDZBMUIwOURBM0ZDAA==\",\"timestamp\":\"1768080095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:51:38+05:30"} [2026-01-11 02:51:38] [DEBUG] Ignoring event: delivered [2026-01-11 02:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE1QUQ1ODdFM0Y0NzQyMkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE1QUQ1ODdFM0Y0NzQyMkEzAA==\",\"timestamp\":\"1768080090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:51:41+05:30"} [2026-01-11 02:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE1QUQ1ODdFM0Y0NzQyMkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE1QUQ1ODdFM0Y0NzQyMkEzAA==\",\"timestamp\":\"1768080090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:51:41+05:30"} [2026-01-11 02:51:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE1QUQ1ODdFM0Y0NzQyMkEzAA== [2026-01-11 02:51:42] [DEBUG] Ignoring event: delivered [2026-01-11 02:51:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:21:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzMEY4M0QyOTA3NUVBMUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzMEY4M0QyOTA3NUVBMUZBAA==", "timestamp": "1768080101", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:51:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:51:43] [INFO] Sending instructions to 917202000200 [2026-01-11 02:51:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:51:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:51:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "821852bdff334849b926b9bf7102d570", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:51:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:51:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzMEY4M0QyOTA3NUVBMUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzMEY4M0QyOTA3NUVBMUZBAA==\",\"timestamp\":\"1768080101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:51:47+05:30"} [2026-01-11 02:51:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:51:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzMEY4M0QyOTA3NUVBMUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzMEY4M0QyOTA3NUVBMUZBAA==\",\"timestamp\":\"1768080101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:51:47+05:30"} [2026-01-11 02:51:48] [DEBUG] Ignoring event: delivered [2026-01-11 02:51:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzMEY4M0QyOTA3NUVBMUZBAA== [2026-01-11 02:52:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:22:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBNjlDN0QxRjk4NEUyRkMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBNjlDN0QxRjk4NEUyRkMyAA==", "timestamp": "1768080137", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:52:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:52:19] [INFO] Sending instructions to 917202000200 [2026-01-11 02:52:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:52:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:52:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de1b194c65a04f8faa4fabfd6aeaf50a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:52:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:22:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1REMwNUE5QjVFQTg5MDg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1REMwNUE5QjVFQTg5MDg4AA==", "timestamp": "1768080143", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:52:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:52:24] [INFO] Sending instructions to 917202000200 [2026-01-11 02:52:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:52:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:52:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBNjlDN0QxRjk4NEUyRkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBNjlDN0QxRjk4NEUyRkMyAA==\",\"timestamp\":\"1768080137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:52:23+05:30"} [2026-01-11 02:52:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBNjlDN0QxRjk4NEUyRkMyAA== [2026-01-11 02:52:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBNjlDN0QxRjk4NEUyRkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBNjlDN0QxRjk4NEUyRkMyAA==\",\"timestamp\":\"1768080137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:52:23+05:30"} [2026-01-11 02:52:24] [DEBUG] Ignoring event: delivered [2026-01-11 02:52:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc18dbefe7ca4a7b9d9d767c8d43441f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:52:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:52:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1REMwNUE5QjVFQTg5MDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1REMwNUE5QjVFQTg5MDg4AA==\",\"timestamp\":\"1768080143\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:52:29+05:30"} [2026-01-11 02:52:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1REMwNUE5QjVFQTg5MDg4AA== [2026-01-11 02:52:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:52:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1REMwNUE5QjVFQTg5MDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk1REMwNUE5QjVFQTg5MDg4AA==\",\"timestamp\":\"1768080143\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:52:29+05:30"} [2026-01-11 02:52:29] [DEBUG] Ignoring event: delivered [2026-01-11 02:52:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:22:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFQ0JEMUFERTA4ODM3ODMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFQ0JEMUFERTA4ODM3ODMwAA==", "timestamp": "1768080148", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:52:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:52:30] [INFO] Sending instructions to 917202000200 [2026-01-11 02:52:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:52:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:52:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d79edc63a3174cb785445bf62c74a36e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:52:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFQ0JEMUFERTA4ODM3ODMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFQ0JEMUFERTA4ODM3ODMwAA==\",\"timestamp\":\"1768080148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:52:34+05:30"} [2026-01-11 02:52:35] [DEBUG] Ignoring event: delivered [2026-01-11 02:52:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFQ0JEMUFERTA4ODM3ODMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFQ0JEMUFERTA4ODM3ODMwAA==\",\"timestamp\":\"1768080148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:52:34+05:30"} [2026-01-11 02:52:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFQ0JEMUFERTA4ODM3ODMwAA== [2026-01-11 02:53:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:23:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMTk1QzMyNDI3QUExOUMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMTk1QzMyNDI3QUExOUMyAA==", "timestamp": "1768080184", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:53:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:53:06] [INFO] Sending instructions to 917202000200 [2026-01-11 02:53:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:53:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:53:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b30be8a6f8d941cf921e441aeb64b18f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMTk1QzMyNDI3QUExOUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMTk1QzMyNDI3QUExOUMyAA==\",\"timestamp\":\"1768080184\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:53:10+05:30"} [2026-01-11 02:53:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMTk1QzMyNDI3QUExOUMyAA== [2026-01-11 02:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMTk1QzMyNDI3QUExOUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMTk1QzMyNDI3QUExOUMyAA==\",\"timestamp\":\"1768080184\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:53:10+05:30"} [2026-01-11 02:53:10] [DEBUG] Ignoring event: delivered [2026-01-11 02:53:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:23:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBOENFQ0Q0QzYxRDJBOTQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBOENFQ0Q0QzYxRDJBOTQwAA==", "timestamp": "1768080189", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:53:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:53:11] [INFO] Sending instructions to 917202000200 [2026-01-11 02:53:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:53:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:53:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a3a7654637143df85daa9bcb5694b71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:53:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBOENFQ0Q0QzYxRDJBOTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBOENFQ0Q0QzYxRDJBOTQwAA==\",\"timestamp\":\"1768080189\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:53:15+05:30"} [2026-01-11 02:53:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBOENFQ0Q0QzYxRDJBOTQwAA== [2026-01-11 02:53:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBOENFQ0Q0QzYxRDJBOTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBOENFQ0Q0QzYxRDJBOTQwAA==\",\"timestamp\":\"1768080189\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:53:15+05:30"} [2026-01-11 02:53:16] [DEBUG] Ignoring event: delivered [2026-01-11 02:53:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:23:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyMDM3NDcxNTZBN0JGNEUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyMDM3NDcxNTZBN0JGNEUwAA==", "timestamp": "1768080194", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:53:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:53:16] [INFO] Sending instructions to 917202000200 [2026-01-11 02:53:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:53:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:53:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "762c70bee5504d4886a97cbd3219d3fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyMDM3NDcxNTZBN0JGNEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyMDM3NDcxNTZBN0JGNEUwAA==\",\"timestamp\":\"1768080194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:53:17+05:30"} [2026-01-11 02:53:18] [DEBUG] Ignoring event: delivered [2026-01-11 02:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyMDM3NDcxNTZBN0JGNEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyMDM3NDcxNTZBN0JGNEUwAA==\",\"timestamp\":\"1768080194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:53:17+05:30"} [2026-01-11 02:53:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyMDM3NDcxNTZBN0JGNEUwAA== [2026-01-11 02:53:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:23:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyQkU5NEVBQ0FCNTgzRTVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyQkU5NEVBQ0FCNTgzRTVBAA==", "timestamp": "1768080200", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:53:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:53:21] [INFO] Sending instructions to 917202000200 [2026-01-11 02:53:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:53:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:53:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35037377f5d94823b2f7140d88b4d2b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:53:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyQkU5NEVBQ0FCNTgzRTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyQkU5NEVBQ0FCNTgzRTVBAA==\",\"timestamp\":\"1768080200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:53:23+05:30"} [2026-01-11 02:53:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyQkU5NEVBQ0FCNTgzRTVBAA== [2026-01-11 02:53:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyQkU5NEVBQ0FCNTgzRTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyQkU5NEVBQ0FCNTgzRTVBAA==\",\"timestamp\":\"1768080200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:53:23+05:30"} [2026-01-11 02:53:23] [DEBUG] Ignoring event: delivered [2026-01-11 02:53:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:23:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MkNEREE4NzkyQTg3OTc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MkNEREE4NzkyQTg3OTc2AA==", "timestamp": "1768080236", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:53:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:53:58] [INFO] Sending instructions to 917202000200 [2026-01-11 02:53:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:53:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:53:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fccebb0d88e841638e6d56ed82a9e7bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:54:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:24:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCQUIzRTY4REQ5MEMyMjgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCQUIzRTY4REQ5MEMyMjgyAA==", "timestamp": "1768080242", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:54:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:54:03] [INFO] Sending instructions to 917202000200 [2026-01-11 02:54:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:54:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:54:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea5f54f5908e4fe3a85ee8cb3642f72f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:54:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:24:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBODE3ODg4QjA4NkIzQTQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBODE3ODg4QjA4NkIzQTQ4AA==", "timestamp": "1768080247", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:54:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:54:09] [INFO] Sending instructions to 917202000200 [2026-01-11 02:54:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:54:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:54:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ef080ec1d934efa870c715048f6f0d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MkNEREE4NzkyQTg3OTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MkNEREE4NzkyQTg3OTc2AA==\",\"timestamp\":\"1768080236\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:08+05:30"} [2026-01-11 02:54:10] [DEBUG] Ignoring event: delivered [2026-01-11 02:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:53:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MkNEREE4NzkyQTg3OTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MkNEREE4NzkyQTg3OTc2AA==\",\"timestamp\":\"1768080236\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:08+05:30"} [2026-01-11 02:54:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MkNEREE4NzkyQTg3OTc2AA== [2026-01-11 02:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCQUIzRTY4REQ5MEMyMjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCQUIzRTY4REQ5MEMyMjgyAA==\",\"timestamp\":\"1768080242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:08+05:30"} [2026-01-11 02:54:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCQUIzRTY4REQ5MEMyMjgyAA== [2026-01-11 02:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCQUIzRTY4REQ5MEMyMjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCQUIzRTY4REQ5MEMyMjgyAA==\",\"timestamp\":\"1768080242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:08+05:30"} [2026-01-11 02:54:10] [DEBUG] Ignoring event: delivered [2026-01-11 02:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBODE3ODg4QjA4NkIzQTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBODE3ODg4QjA4NkIzQTQ4AA==\",\"timestamp\":\"1768080247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:09+05:30"} [2026-01-11 02:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBODE3ODg4QjA4NkIzQTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBODE3ODg4QjA4NkIzQTQ4AA==\",\"timestamp\":\"1768080247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:09+05:30"} [2026-01-11 02:54:10] [DEBUG] Ignoring event: delivered [2026-01-11 02:54:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBODE3ODg4QjA4NkIzQTQ4AA== [2026-01-11 02:54:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:24:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMjVDNDUyNTFBQkI4NjhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMjVDNDUyNTFBQkI4NjhBAA==", "timestamp": "1768080283", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:54:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:54:45] [INFO] Sending instructions to 917202000200 [2026-01-11 02:54:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:54:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:54:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48e319126d684877bad4d506859d0e7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:54:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:24:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxNjhERjFENUUzRkEzNjRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxNjhERjFENUUzRkEzNjRDAA==", "timestamp": "1768080288", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:54:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:54:50] [INFO] Sending instructions to 917202000200 [2026-01-11 02:54:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:54:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:54:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc7199954faf4f7b8c98838142922e82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:54:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:24:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBRjgxOTAwNzkwMjI5MjlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBRjgxOTAwNzkwMjI5MjlEAA==", "timestamp": "1768080294", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:54:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:54:55] [INFO] Sending instructions to 917202000200 [2026-01-11 02:54:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:54:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:54:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d4ad6516870447faf71cc3602357e93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:54:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMjVDNDUyNTFBQkI4NjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMjVDNDUyNTFBQkI4NjhBAA==\",\"timestamp\":\"1768080283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:54+05:30"} [2026-01-11 02:54:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMjVDNDUyNTFBQkI4NjhBAA== [2026-01-11 02:54:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMjVDNDUyNTFBQkI4NjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMjVDNDUyNTFBQkI4NjhBAA==\",\"timestamp\":\"1768080283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:54+05:30"} [2026-01-11 02:54:55] [DEBUG] Ignoring event: delivered [2026-01-11 02:54:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxNjhERjFENUUzRkEzNjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxNjhERjFENUUzRkEzNjRDAA==\",\"timestamp\":\"1768080288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:54+05:30"} [2026-01-11 02:54:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxNjhERjFENUUzRkEzNjRDAA== [2026-01-11 02:54:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxNjhERjFENUUzRkEzNjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxNjhERjFENUUzRkEzNjRDAA==\",\"timestamp\":\"1768080288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:54+05:30"} [2026-01-11 02:54:56] [DEBUG] Ignoring event: delivered [2026-01-11 02:54:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBRjgxOTAwNzkwMjI5MjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBRjgxOTAwNzkwMjI5MjlEAA==\",\"timestamp\":\"1768080294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:55+05:30"} [2026-01-11 02:54:56] [DEBUG] Ignoring event: delivered [2026-01-11 02:54:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBRjgxOTAwNzkwMjI5MjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBRjgxOTAwNzkwMjI5MjlEAA==\",\"timestamp\":\"1768080294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:54:55+05:30"} [2026-01-11 02:54:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBRjgxOTAwNzkwMjI5MjlEAA== [2026-01-11 02:55:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:25:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4NzIyQjFCNUJCMEJFRTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4NzIyQjFCNUJCMEJFRTNFAA==", "timestamp": "1768080329", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:55:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:55:31] [INFO] Sending instructions to 917202000200 [2026-01-11 02:55:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:55:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:55:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "689f7783324246948d08f3c6e92093d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:55:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4NzIyQjFCNUJCMEJFRTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4NzIyQjFCNUJCMEJFRTNFAA==\",\"timestamp\":\"1768080329\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:55:35+05:30"} [2026-01-11 02:55:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4NzIyQjFCNUJCMEJFRTNFAA== [2026-01-11 02:55:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4NzIyQjFCNUJCMEJFRTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4NzIyQjFCNUJCMEJFRTNFAA==\",\"timestamp\":\"1768080329\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:55:35+05:30"} [2026-01-11 02:55:35] [DEBUG] Ignoring event: delivered [2026-01-11 02:55:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:25:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQjc5Q0UwNEI4OUJDODExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQjc5Q0UwNEI4OUJDODExAA==", "timestamp": "1768080334", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:55:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:55:36] [INFO] Sending instructions to 917202000200 [2026-01-11 02:55:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:55:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:55:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1cdb38adfa74b34b4607d8e0d000e3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:55:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:25:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDk2NjY2Q0ZCN0EwQUU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDk2NjY2Q0ZCN0EwQUU2AA==", "timestamp": "1768080339", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:55:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:55:41] [INFO] Sending instructions to 917202000200 [2026-01-11 02:55:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:55:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:55:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQjc5Q0UwNEI4OUJDODExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQjc5Q0UwNEI4OUJDODExAA==\",\"timestamp\":\"1768080334\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:55:40+05:30"} [2026-01-11 02:55:41] [DEBUG] Ignoring event: delivered [2026-01-11 02:55:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQjc5Q0UwNEI4OUJDODExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQjc5Q0UwNEI4OUJDODExAA==\",\"timestamp\":\"1768080334\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:55:40+05:30"} [2026-01-11 02:55:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQjc5Q0UwNEI4OUJDODExAA== [2026-01-11 02:55:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8df1b916cb44045b96751d9f9f2c9e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:55:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDk2NjY2Q0ZCN0EwQUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDk2NjY2Q0ZCN0EwQUU2AA==\",\"timestamp\":\"1768080339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:55:42+05:30"} [2026-01-11 02:55:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDk2NjY2Q0ZCN0EwQUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDk2NjY2Q0ZCN0EwQUU2AA==\",\"timestamp\":\"1768080339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:55:42+05:30"} [2026-01-11 02:55:42] [DEBUG] Ignoring event: delivered [2026-01-11 02:55:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDk2NjY2Q0ZCN0EwQUU2AA== [2026-01-11 02:55:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:25:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MkY2RTVCRkI3MTVDNjNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MkY2RTVCRkI3MTVDNjNDAA==", "timestamp": "1768080345", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:55:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:55:46] [INFO] Sending instructions to 917202000200 [2026-01-11 02:55:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:55:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:55:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4bade20d43e24f7d9a0a07535fc28523", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:55:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MkY2RTVCRkI3MTVDNjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MkY2RTVCRkI3MTVDNjNDAA==\",\"timestamp\":\"1768080345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:55:49+05:30"} [2026-01-11 02:55:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MkY2RTVCRkI3MTVDNjNDAA== [2026-01-11 02:55:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MkY2RTVCRkI3MTVDNjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MkY2RTVCRkI3MTVDNjNDAA==\",\"timestamp\":\"1768080345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:55:49+05:30"} [2026-01-11 02:55:49] [DEBUG] Ignoring event: delivered [2026-01-11 02:55:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:25:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNUQ0QzNDMjY5QzIwNTMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNUQ0QzNDMjY5QzIwNTMzAA==", "timestamp": "1768080350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:55:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:55:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:55:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:55:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:55:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8a5acee28584a38a9b2dcaa905fe523", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:55:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:25:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyQ0RENUE5OTAzNzM0QTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyQ0RENUE5OTAzNzM0QTE5AA==", "timestamp": "1768080356", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:55:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:55:58] [INFO] Sending instructions to 917202000200 [2026-01-11 02:55:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:55:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:55:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6374d3eb079146dcad4c0c6677f0eb84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNUQ0QzNDMjY5QzIwNTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNUQ0QzNDMjY5QzIwNTMzAA==\",\"timestamp\":\"1768080350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:56:04+05:30"} [2026-01-11 02:56:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNUQ0QzNDMjY5QzIwNTMzAA== [2026-01-11 02:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNUQ0QzNDMjY5QzIwNTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNUQ0QzNDMjY5QzIwNTMzAA==\",\"timestamp\":\"1768080350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:56:04+05:30"} [2026-01-11 02:56:06] [DEBUG] Ignoring event: delivered [2026-01-11 02:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyQ0RENUE5OTAzNzM0QTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyQ0RENUE5OTAzNzM0QTE5AA==\",\"timestamp\":\"1768080356\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:56:04+05:30"} [2026-01-11 02:56:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyQ0RENUE5OTAzNzM0QTE5AA== [2026-01-11 02:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyQ0RENUE5OTAzNzM0QTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyQ0RENUE5OTAzNzM0QTE5AA==\",\"timestamp\":\"1768080356\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:56:04+05:30"} [2026-01-11 02:56:06] [DEBUG] Ignoring event: delivered [2026-01-11 02:56:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:26:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYyOTkxRURFRDg4MDFBODZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYyOTkxRURFRDg4MDFBODZEAA==", "timestamp": "1768080392", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:56:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:56:34] [INFO] Sending instructions to 917202000200 [2026-01-11 02:56:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:56:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:56:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f63050a8028f4dc4b6edeb1b7abe13fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:56:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:56:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYyOTkxRURFRDg4MDFBODZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYyOTkxRURFRDg4MDFBODZEAA==\",\"timestamp\":\"1768080392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:56:38+05:30"} [2026-01-11 02:56:39] [DEBUG] Ignoring event: delivered [2026-01-11 02:56:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:56:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYyOTkxRURFRDg4MDFBODZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYyOTkxRURFRDg4MDFBODZEAA==\",\"timestamp\":\"1768080392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:56:38+05:30"} [2026-01-11 02:56:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYyOTkxRURFRDg4MDFBODZEAA== [2026-01-11 02:56:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:26:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NTg2REQzM0M1OTlCMTk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NTg2REQzM0M1OTlCMTk2AA==", "timestamp": "1768080397", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:56:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:56:39] [INFO] Sending instructions to 917202000200 [2026-01-11 02:56:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:56:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:56:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2a00e478ad945719b2951ef6b83960a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:56:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:56:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NTg2REQzM0M1OTlCMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NTg2REQzM0M1OTlCMTk2AA==\",\"timestamp\":\"1768080397\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:56:44+05:30"} [2026-01-11 02:56:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NTg2REQzM0M1OTlCMTk2AA== [2026-01-11 02:56:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:56:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NTg2REQzM0M1OTlCMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NTg2REQzM0M1OTlCMTk2AA==\",\"timestamp\":\"1768080397\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:56:44+05:30"} [2026-01-11 02:56:45] [DEBUG] Ignoring event: delivered [2026-01-11 02:57:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:27:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRDlCRjkzQ0U0MjM0NUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRDlCRjkzQ0U0MjM0NUZBAA==", "timestamp": "1768080433", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:57:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:57:15] [INFO] Sending instructions to 917202000200 [2026-01-11 02:57:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:57:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:57:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "568a4837803e4fc99dece8d470c516c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:57:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:27:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCQTExQ0JEMkYyNjIwRkJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCQTExQ0JEMkYyNjIwRkJDAA==", "timestamp": "1768080439", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:57:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:57:20] [INFO] Sending instructions to 917202000200 [2026-01-11 02:57:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:57:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:57:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6a338e74b3941adba9f517eaf7f6705", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:57:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:57:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRDlCRjkzQ0U0MjM0NUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRDlCRjkzQ0U0MjM0NUZBAA==\",\"timestamp\":\"1768080433\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:57:19+05:30"} [2026-01-11 02:57:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRDlCRjkzQ0U0MjM0NUZBAA== [2026-01-11 02:57:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:57:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRDlCRjkzQ0U0MjM0NUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRDlCRjkzQ0U0MjM0NUZBAA==\",\"timestamp\":\"1768080433\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:57:19+05:30"} [2026-01-11 02:57:21] [DEBUG] Ignoring event: delivered [2026-01-11 02:57:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:57:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCQTExQ0JEMkYyNjIwRkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCQTExQ0JEMkYyNjIwRkJDAA==\",\"timestamp\":\"1768080439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:57:25+05:30"} [2026-01-11 02:57:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCQTExQ0JEMkYyNjIwRkJDAA== [2026-01-11 02:57:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:57:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCQTExQ0JEMkYyNjIwRkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCQTExQ0JEMkYyNjIwRkJDAA==\",\"timestamp\":\"1768080439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:57:25+05:30"} [2026-01-11 02:57:25] [DEBUG] Ignoring event: delivered [2026-01-11 02:57:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:27:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4NDNGNzFDMEFBQTU0QTJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4NDNGNzFDMEFBQTU0QTJBAA==", "timestamp": "1768080444", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:57:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:57:25] [INFO] Sending instructions to 917202000200 [2026-01-11 02:57:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:57:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:57:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6def22752efd4f50a942533605a90731", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:57:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:27:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU2NjA5RjUwMEZEMTkzRUMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU2NjA5RjUwMEZEMTkzRUMwAA==", "timestamp": "1768080449", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:57:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:57:31] [INFO] Sending instructions to 917202000200 [2026-01-11 02:57:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:57:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:57:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a64208677b8e4fcc9a7a5447fcc218e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:57:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:57:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4NDNGNzFDMEFBQTU0QTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4NDNGNzFDMEFBQTU0QTJBAA==\",\"timestamp\":\"1768080444\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:57:33+05:30"} [2026-01-11 02:57:34] [DEBUG] Ignoring event: delivered [2026-01-11 02:57:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:57:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4NDNGNzFDMEFBQTU0QTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4NDNGNzFDMEFBQTU0QTJBAA==\",\"timestamp\":\"1768080444\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:57:33+05:30"} [2026-01-11 02:57:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4NDNGNzFDMEFBQTU0QTJBAA== [2026-01-11 02:57:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:57:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU2NjA5RjUwMEZEMTkzRUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU2NjA5RjUwMEZEMTkzRUMwAA==\",\"timestamp\":\"1768080449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:57:33+05:30"} [2026-01-11 02:57:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU2NjA5RjUwMEZEMTkzRUMwAA== [2026-01-11 02:57:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:57:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU2NjA5RjUwMEZEMTkzRUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU2NjA5RjUwMEZEMTkzRUMwAA==\",\"timestamp\":\"1768080449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:57:33+05:30"} [2026-01-11 02:57:34] [DEBUG] Ignoring event: delivered [2026-01-11 02:58:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:28:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxQTdFRjQ4RjUyN0UyNDczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxQTdFRjQ4RjUyN0UyNDczAA==", "timestamp": "1768080485", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:58:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:58:07] [INFO] Sending instructions to 917202000200 [2026-01-11 02:58:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:58:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:58:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6d6b4f445f248c2815ae407b059d27a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:58:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:28:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5MDYxNzdFMDkwNEEwNTVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5MDYxNzdFMDkwNEEwNTVEAA==", "timestamp": "1768080491", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:58:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:58:12] [INFO] Sending instructions to 917202000200 [2026-01-11 02:58:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:58:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:58:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a78a02054b624edaa109deb921d2637b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:58:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:58:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxQTdFRjQ4RjUyN0UyNDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxQTdFRjQ4RjUyN0UyNDczAA==\",\"timestamp\":\"1768080485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:58:12+05:30"} [2026-01-11 02:58:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxQTdFRjQ4RjUyN0UyNDczAA== [2026-01-11 02:58:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:58:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxQTdFRjQ4RjUyN0UyNDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxQTdFRjQ4RjUyN0UyNDczAA==\",\"timestamp\":\"1768080485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:58:12+05:30"} [2026-01-11 02:58:13] [DEBUG] Ignoring event: delivered [2026-01-11 02:58:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:58:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5MDYxNzdFMDkwNEEwNTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5MDYxNzdFMDkwNEEwNTVEAA==\",\"timestamp\":\"1768080491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:58:13+05:30"} [2026-01-11 02:58:13] [DEBUG] Ignoring event: delivered [2026-01-11 02:58:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:58:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5MDYxNzdFMDkwNEEwNTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5MDYxNzdFMDkwNEEwNTVEAA==\",\"timestamp\":\"1768080491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:58:13+05:30"} [2026-01-11 02:58:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5MDYxNzdFMDkwNEEwNTVEAA== [2026-01-11 02:58:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:28:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRjZFNzMwRUU1NUQ3NURFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRjZFNzMwRUU1NUQ3NURFAA==", "timestamp": "1768080496", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:58:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:58:18] [INFO] Sending instructions to 917202000200 [2026-01-11 02:58:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:58:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:58:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a67ba7e69d5246d2bd881ad6373c482e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:58:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:58:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRjZFNzMwRUU1NUQ3NURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRjZFNzMwRUU1NUQ3NURFAA==\",\"timestamp\":\"1768080496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:58:23+05:30"} [2026-01-11 02:58:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRjZFNzMwRUU1NUQ3NURFAA== [2026-01-11 02:58:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:58:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRjZFNzMwRUU1NUQ3NURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRjZFNzMwRUU1NUQ3NURFAA==\",\"timestamp\":\"1768080496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:58:24+05:30"} [2026-01-11 02:58:25] [DEBUG] Ignoring event: delivered [2026-01-11 02:58:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:28:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGQTAyQ0FFM0U5OTQ2MEVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGQTAyQ0FFM0U5OTQ2MEVBAA==", "timestamp": "1768080532", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:58:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:58:54] [INFO] Sending instructions to 917202000200 [2026-01-11 02:58:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:58:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:58:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "555207b0d639467687d5a741043e6fb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:59:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:29:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1RDNDODdFNDI2RUUxRjBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1RDNDODdFNDI2RUUxRjBCAA==", "timestamp": "1768080538", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:59:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:59:00] [INFO] Sending instructions to 917202000200 [2026-01-11 02:59:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:59:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:59:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78b0a78774e3472f9ba20628f58f1597", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:59:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:29:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFMUU5NzA5MzhEMDNDOUJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFMUU5NzA5MzhEMDNDOUJBAA==", "timestamp": "1768080543", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:59:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:59:05] [INFO] Sending instructions to 917202000200 [2026-01-11 02:59:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:59:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:59:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b6d75ab93224e009add7aebdde6ae96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:58:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGQTAyQ0FFM0U5OTQ2MEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGQTAyQ0FFM0U5OTQ2MEVBAA==\",\"timestamp\":\"1768080532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:06+05:30"} [2026-01-11 02:59:07] [DEBUG] Ignoring event: delivered [2026-01-11 02:59:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1RDNDODdFNDI2RUUxRjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1RDNDODdFNDI2RUUxRjBCAA==\",\"timestamp\":\"1768080538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:06+05:30"} [2026-01-11 02:59:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1RDNDODdFNDI2RUUxRjBCAA== [2026-01-11 02:59:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFMUU5NzA5MzhEMDNDOUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFMUU5NzA5MzhEMDNDOUJBAA==\",\"timestamp\":\"1768080543\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:06+05:30"} [2026-01-11 02:59:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFMUU5NzA5MzhEMDNDOUJBAA== [2026-01-11 02:59:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFMUU5NzA5MzhEMDNDOUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFMUU5NzA5MzhEMDNDOUJBAA==\",\"timestamp\":\"1768080543\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:06+05:30"} [2026-01-11 02:59:08] [DEBUG] Ignoring event: delivered [2026-01-11 02:59:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:58:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGQTAyQ0FFM0U5OTQ2MEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGQTAyQ0FFM0U5OTQ2MEVBAA==\",\"timestamp\":\"1768080532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:06+05:30"} [2026-01-11 02:59:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGQTAyQ0FFM0U5OTQ2MEVBAA== [2026-01-11 02:59:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1RDNDODdFNDI2RUUxRjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1RDNDODdFNDI2RUUxRjBCAA==\",\"timestamp\":\"1768080538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:06+05:30"} [2026-01-11 02:59:08] [DEBUG] Ignoring event: delivered [2026-01-11 02:59:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:29:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1MzIwOTFBM0JENkJENEFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1MzIwOTFBM0JENkJENEFDAA==", "timestamp": "1768080548", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:59:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:59:10] [INFO] Sending instructions to 917202000200 [2026-01-11 02:59:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:59:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:59:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79beb719ad874f15b09b661b1bf6a250", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:59:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1MzIwOTFBM0JENkJENEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1MzIwOTFBM0JENkJENEFDAA==\",\"timestamp\":\"1768080548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:13+05:30"} [2026-01-11 02:59:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1MzIwOTFBM0JENkJENEFDAA== [2026-01-11 02:59:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1MzIwOTFBM0JENkJENEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1MzIwOTFBM0JENkJENEFDAA==\",\"timestamp\":\"1768080548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:13+05:30"} [2026-01-11 02:59:14] [DEBUG] Ignoring event: delivered [2026-01-11 02:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNDBFQjA2OTFGNEQyRTdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNDBFQjA2OTFGNEQyRTdBAA==", "timestamp": "1768080554", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:59:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:59:16] [INFO] Sending instructions to 917202000200 [2026-01-11 02:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:59:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa3817c9d48346f586b55faf4aca0b40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNDBFQjA2OTFGNEQyRTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNDBFQjA2OTFGNEQyRTdBAA==\",\"timestamp\":\"1768080554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:18+05:30"} [2026-01-11 02:59:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNDBFQjA2OTFGNEQyRTdBAA== [2026-01-11 02:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNDBFQjA2OTFGNEQyRTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNDBFQjA2OTFGNEQyRTdBAA==\",\"timestamp\":\"1768080554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T02:59:18+05:30"} [2026-01-11 02:59:19] [DEBUG] Ignoring event: delivered [2026-01-11 02:59:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:29:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCMDlCRTI2OTkxNUY5NTI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCMDlCRTI2OTkxNUY5NTI4AA==", "timestamp": "1768080590", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:59:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 02:59:52] [INFO] Sending instructions to 917202000200 [2026-01-11 02:59:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:59:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:59:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a475d2647d7c4f088d13a90eec9879f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 02:59:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:29:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRjVBRkVCNUJERTMzODlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRjVBRkVCNUJERTMzODlDAA==", "timestamp": "1768080596", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 02:59:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 02:59:58] [INFO] Sending instructions to 917202000200 [2026-01-11 02:59:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 02:59:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 02:59:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1ddc6bf022c4d808b339bc8b4d97fe5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:00:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCMDlCRTI2OTkxNUY5NTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCMDlCRTI2OTkxNUY5NTI4AA==\",\"timestamp\":\"1768080590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:00+05:30"} [2026-01-11 03:00:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCMDlCRTI2OTkxNUY5NTI4AA== [2026-01-11 03:00:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCMDlCRTI2OTkxNUY5NTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJCMDlCRTI2OTkxNUY5NTI4AA==\",\"timestamp\":\"1768080590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:00+05:30"} [2026-01-11 03:00:02] [DEBUG] Ignoring event: delivered [2026-01-11 03:00:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRjVBRkVCNUJERTMzODlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRjVBRkVCNUJERTMzODlDAA==\",\"timestamp\":\"1768080596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:00+05:30"} [2026-01-11 03:00:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRjVBRkVCNUJERTMzODlDAA== [2026-01-11 03:00:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T02:59:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRjVBRkVCNUJERTMzODlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRjVBRkVCNUJERTMzODlDAA==\",\"timestamp\":\"1768080596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:00+05:30"} [2026-01-11 03:00:03] [DEBUG] Ignoring event: delivered [2026-01-11 03:00:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:30:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2ODJEOTJGQTU3Q0ZDQjU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2ODJEOTJGQTU3Q0ZDQjU5AA==", "timestamp": "1768080601", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:00:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:00:03] [INFO] Sending instructions to 917202000200 [2026-01-11 03:00:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:00:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:00:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "129f512c76dd438b9b0a963c20fe8de6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2ODJEOTJGQTU3Q0ZDQjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2ODJEOTJGQTU3Q0ZDQjU5AA==\",\"timestamp\":\"1768080601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:11+05:30"} [2026-01-11 03:00:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2ODJEOTJGQTU3Q0ZDQjU5AA== [2026-01-11 03:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2ODJEOTJGQTU3Q0ZDQjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2ODJEOTJGQTU3Q0ZDQjU5AA==\",\"timestamp\":\"1768080601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:11+05:30"} [2026-01-11 03:00:11] [DEBUG] Ignoring event: delivered [2026-01-11 03:00:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:30:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDNjQzNjRDQkRGNkEwQjEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDNjQzNjRDQkRGNkEwQjEyAA==", "timestamp": "1768080638", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:00:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:00:39] [INFO] Sending instructions to 917202000200 [2026-01-11 03:00:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:00:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:00:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5c0d57bc07d4f188de62f34f5a1c81b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:00:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:30:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTBDMDRDMzRGRDZGNjQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTBDMDRDMzRGRDZGNjQ5AA==", "timestamp": "1768080643", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:00:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:00:45] [INFO] Sending instructions to 917202000200 [2026-01-11 03:00:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:00:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:00:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56592e17422d45e882a8bd80d0f5f33e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:00:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:00:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDNjQzNjRDQkRGNkEwQjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDNjQzNjRDQkRGNkEwQjEyAA==\",\"timestamp\":\"1768080638\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:46+05:30"} [2026-01-11 03:00:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDNjQzNjRDQkRGNkEwQjEyAA== [2026-01-11 03:00:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:00:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDNjQzNjRDQkRGNkEwQjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDNjQzNjRDQkRGNkEwQjEyAA==\",\"timestamp\":\"1768080638\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:46+05:30"} [2026-01-11 03:00:48] [DEBUG] Ignoring event: delivered [2026-01-11 03:00:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTBDMDRDMzRGRDZGNjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTBDMDRDMzRGRDZGNjQ5AA==\",\"timestamp\":\"1768080643\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:46+05:30"} [2026-01-11 03:00:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTBDMDRDMzRGRDZGNjQ5AA== [2026-01-11 03:00:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTBDMDRDMzRGRDZGNjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTBDMDRDMzRGRDZGNjQ5AA==\",\"timestamp\":\"1768080643\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:46+05:30"} [2026-01-11 03:00:48] [DEBUG] Ignoring event: delivered [2026-01-11 03:00:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:30:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3NzMwNUE5NEYxQkE5OTFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3NzMwNUE5NEYxQkE5OTFEAA==", "timestamp": "1768080649", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:00:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:00:51] [INFO] Sending instructions to 917202000200 [2026-01-11 03:00:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:00:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:00:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d3f0128a99d4392b195205ab265713a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3NzMwNUE5NEYxQkE5OTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3NzMwNUE5NEYxQkE5OTFEAA==\",\"timestamp\":\"1768080649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:53+05:30"} [2026-01-11 03:00:54] [DEBUG] Ignoring event: delivered [2026-01-11 03:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3NzMwNUE5NEYxQkE5OTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3NzMwNUE5NEYxQkE5OTFEAA==\",\"timestamp\":\"1768080649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:00:53+05:30"} [2026-01-11 03:00:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3NzMwNUE5NEYxQkE5OTFEAA== [2026-01-11 03:01:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:31:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NEVCODhEMENGMkQ3QUMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NEVCODhEMENGMkQ3QUMzAA==", "timestamp": "1768080685", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:01:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:01:27] [INFO] Sending instructions to 917202000200 [2026-01-11 03:01:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:01:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:01:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c72a0653a2584d87b4af95c01e249245", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:01:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:31:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwQUUzOEFCOUY4NjBENDQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwQUUzOEFCOUY4NjBENDQ1AA==", "timestamp": "1768080692", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:01:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:01:34] [INFO] Sending instructions to 917202000200 [2026-01-11 03:01:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:01:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:01:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e374bbcf20a94d55afeb1daa9d38c475", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:01:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:01:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NEVCODhEMENGMkQ3QUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NEVCODhEMENGMkQ3QUMzAA==\",\"timestamp\":\"1768080685\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:01:38+05:30"} [2026-01-11 03:01:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NEVCODhEMENGMkQ3QUMzAA== [2026-01-11 03:01:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:01:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NEVCODhEMENGMkQ3QUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NEVCODhEMENGMkQ3QUMzAA==\",\"timestamp\":\"1768080685\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:01:38+05:30"} [2026-01-11 03:01:38] [DEBUG] Ignoring event: delivered [2026-01-11 03:01:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:01:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwQUUzOEFCOUY4NjBENDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwQUUzOEFCOUY4NjBENDQ1AA==\",\"timestamp\":\"1768080692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:01:38+05:30"} [2026-01-11 03:01:39] [DEBUG] Ignoring event: delivered [2026-01-11 03:01:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:01:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwQUUzOEFCOUY4NjBENDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwQUUzOEFCOUY4NjBENDQ1AA==\",\"timestamp\":\"1768080692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:01:38+05:30"} [2026-01-11 03:01:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwQUUzOEFCOUY4NjBENDQ1AA== [2026-01-11 03:01:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:31:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5QTUyMjgzQTMzRDAzRDZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5QTUyMjgzQTMzRDAzRDZGAA==", "timestamp": "1768080698", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:01:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:01:39] [INFO] Sending instructions to 917202000200 [2026-01-11 03:01:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:01:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:01:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8572fea5c0474802862844b62e294739", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:01:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:01:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5QTUyMjgzQTMzRDAzRDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5QTUyMjgzQTMzRDAzRDZGAA==\",\"timestamp\":\"1768080698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:01:44+05:30"} [2026-01-11 03:01:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5QTUyMjgzQTMzRDAzRDZGAA== [2026-01-11 03:01:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:01:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5QTUyMjgzQTMzRDAzRDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5QTUyMjgzQTMzRDAzRDZGAA==\",\"timestamp\":\"1768080698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:01:44+05:30"} [2026-01-11 03:01:45] [DEBUG] Ignoring event: delivered [2026-01-11 03:01:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:31:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NTY2Nzg1MzIzMDRCNDBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NTY2Nzg1MzIzMDRCNDBCAA==", "timestamp": "1768080703", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:01:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:01:45] [INFO] Sending instructions to 917202000200 [2026-01-11 03:01:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:01:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:01:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55080a600bfd446baeb77b1d029d0f2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:01:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:01:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NTY2Nzg1MzIzMDRCNDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NTY2Nzg1MzIzMDRCNDBCAA==\",\"timestamp\":\"1768080703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:01:50+05:30"} [2026-01-11 03:01:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NTY2Nzg1MzIzMDRCNDBCAA== [2026-01-11 03:01:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:01:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NTY2Nzg1MzIzMDRCNDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NTY2Nzg1MzIzMDRCNDBCAA==\",\"timestamp\":\"1768080703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:01:50+05:30"} [2026-01-11 03:01:51] [DEBUG] Ignoring event: delivered [2026-01-11 03:02:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:32:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDMkY0QUMzQzc1M0RCNzk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDMkY0QUMzQzc1M0RCNzk5AA==", "timestamp": "1768080739", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:02:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:02:21] [INFO] Sending instructions to 917202000200 [2026-01-11 03:02:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:02:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:02:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "934044ea8fcb4fb796044d0a993984a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDMkY0QUMzQzc1M0RCNzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDMkY0QUMzQzc1M0RCNzk5AA==\",\"timestamp\":\"1768080739\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:02:23+05:30"} [2026-01-11 03:02:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDMkY0QUMzQzc1M0RCNzk5AA== [2026-01-11 03:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDMkY0QUMzQzc1M0RCNzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDMkY0QUMzQzc1M0RCNzk5AA==\",\"timestamp\":\"1768080739\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:02:23+05:30"} [2026-01-11 03:02:23] [DEBUG] Ignoring event: delivered [2026-01-11 03:02:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:32:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBMEU5RjYyMzBDODc3RTE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBMEU5RjYyMzBDODc3RTE3AA==", "timestamp": "1768080745", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:02:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:02:26] [INFO] Sending instructions to 917202000200 [2026-01-11 03:02:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:02:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:02:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7aaa52806c1439dbc1693d7dd9c033d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:02:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:32:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ4QjUzNDc1OTE2RDIyMDVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ4QjUzNDc1OTE2RDIyMDVFAA==", "timestamp": "1768080750", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:02:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:02:32] [INFO] Sending instructions to 917202000200 [2026-01-11 03:02:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:02:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:02:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1248b57754944fb0b44d7dac7de257f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:02:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBMEU5RjYyMzBDODc3RTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBMEU5RjYyMzBDODc3RTE3AA==\",\"timestamp\":\"1768080745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:02:35+05:30"} [2026-01-11 03:02:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBMEU5RjYyMzBDODc3RTE3AA== [2026-01-11 03:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:02:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBMEU5RjYyMzBDODc3RTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBMEU5RjYyMzBDODc3RTE3AA==\",\"timestamp\":\"1768080745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:02:36+05:30"} [2026-01-11 03:02:37] [DEBUG] Ignoring event: delivered [2026-01-11 03:02:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:02:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ4QjUzNDc1OTE2RDIyMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ4QjUzNDc1OTE2RDIyMDVFAA==\",\"timestamp\":\"1768080750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:02:36+05:30"} [2026-01-11 03:02:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ4QjUzNDc1OTE2RDIyMDVFAA== [2026-01-11 03:02:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:02:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ4QjUzNDc1OTE2RDIyMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ4QjUzNDc1OTE2RDIyMDVFAA==\",\"timestamp\":\"1768080750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:02:36+05:30"} [2026-01-11 03:02:38] [DEBUG] Ignoring event: delivered [2026-01-11 03:02:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:32:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0RkUyM0Y0NkY2MkM3MjdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0RkUyM0Y0NkY2MkM3MjdBAA==", "timestamp": "1768080757", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:02:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:02:39] [INFO] Sending instructions to 917202000200 [2026-01-11 03:02:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:02:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:02:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83c716f9b16b4500a0a17ab2281cee65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:02:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0RkUyM0Y0NkY2MkM3MjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0RkUyM0Y0NkY2MkM3MjdBAA==\",\"timestamp\":\"1768080757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:02:44+05:30"} [2026-01-11 03:02:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0RkUyM0Y0NkY2MkM3MjdBAA== [2026-01-11 03:02:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0RkUyM0Y0NkY2MkM3MjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0RkUyM0Y0NkY2MkM3MjdBAA==\",\"timestamp\":\"1768080757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:02:44+05:30"} [2026-01-11 03:02:45] [DEBUG] Ignoring event: delivered [2026-01-11 03:03:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:33:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFOUVCMUIzODM5MDhFRTYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFOUVCMUIzODM5MDhFRTYzAA==", "timestamp": "1768080794", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:03:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:03:16] [INFO] Sending instructions to 917202000200 [2026-01-11 03:03:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:03:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:03:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4818ef2926d442bd9198abe0125ec691", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:03:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:33:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2NkM1MzVFNkY5QzE1QkRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2NkM1MzVFNkY5QzE1QkRCAA==", "timestamp": "1768080800", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:03:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:03:21] [INFO] Sending instructions to 917202000200 [2026-01-11 03:03:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:03:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:03:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd04cba5fcaf449fb8873a449740f1cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:03:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFOUVCMUIzODM5MDhFRTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFOUVCMUIzODM5MDhFRTYzAA==\",\"timestamp\":\"1768080794\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:03:22+05:30"} [2026-01-11 03:03:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFOUVCMUIzODM5MDhFRTYzAA== [2026-01-11 03:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:03:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFOUVCMUIzODM5MDhFRTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFOUVCMUIzODM5MDhFRTYzAA==\",\"timestamp\":\"1768080794\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:03:22+05:30"} [2026-01-11 03:03:24] [DEBUG] Ignoring event: delivered [2026-01-11 03:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:03:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2NkM1MzVFNkY5QzE1QkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2NkM1MzVFNkY5QzE1QkRCAA==\",\"timestamp\":\"1768080800\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:03:22+05:30"} [2026-01-11 03:03:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2NkM1MzVFNkY5QzE1QkRCAA== [2026-01-11 03:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:03:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2NkM1MzVFNkY5QzE1QkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2NkM1MzVFNkY5QzE1QkRCAA==\",\"timestamp\":\"1768080800\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:03:22+05:30"} [2026-01-11 03:03:24] [DEBUG] Ignoring event: delivered [2026-01-11 03:03:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:33:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDNUIyODg5QkQ3N0I3OUQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDNUIyODg5QkQ3N0I3OUQ0AA==", "timestamp": "1768080805", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:03:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:03:27] [INFO] Sending instructions to 917202000200 [2026-01-11 03:03:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:03:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:03:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f1c3a5752f549b6962bf1152abf27ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:03:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:33:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0ZGNDIxNEQxRDU5NDE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0ZGNDIxNEQxRDU5NDE1AA==", "timestamp": "1768080810", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:03:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:03:32] [INFO] Sending instructions to 917202000200 [2026-01-11 03:03:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:03:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:03:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a2afad0ed934c33acb1baecbebe15ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:03:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDNUIyODg5QkQ3N0I3OUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDNUIyODg5QkQ3N0I3OUQ0AA==\",\"timestamp\":\"1768080805\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:03:31+05:30"} [2026-01-11 03:03:33] [DEBUG] Ignoring event: delivered [2026-01-11 03:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:03:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDNUIyODg5QkQ3N0I3OUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDNUIyODg5QkQ3N0I3OUQ0AA==\",\"timestamp\":\"1768080805\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:03:31+05:30"} [2026-01-11 03:03:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDNUIyODg5QkQ3N0I3OUQ0AA== [2026-01-11 03:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0ZGNDIxNEQxRDU5NDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0ZGNDIxNEQxRDU5NDE1AA==\",\"timestamp\":\"1768080810\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:03:32+05:30"} [2026-01-11 03:03:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0ZGNDIxNEQxRDU5NDE1AA== [2026-01-11 03:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0ZGNDIxNEQxRDU5NDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0ZGNDIxNEQxRDU5NDE1AA==\",\"timestamp\":\"1768080810\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:03:32+05:30"} [2026-01-11 03:03:33] [DEBUG] Ignoring event: delivered [2026-01-11 03:04:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:34:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxMzRERjQwMzAyNjQzRkM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxMzRERjQwMzAyNjQzRkM1AA==", "timestamp": "1768080846", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:04:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:04:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:04:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:04:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:04:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11ca139f4b2b41928f2b5b3110d0bf1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:04:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:34:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzQ0ZBNUZFQjk1NUQ2OEFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzQ0ZBNUZFQjk1NUQ2OEFGAA==", "timestamp": "1768080852", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:04:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:04:13] [INFO] Sending instructions to 917202000200 [2026-01-11 03:04:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:04:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:04:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d240d5cb62b4838872fb8849f8a146f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:04:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxMzRERjQwMzAyNjQzRkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxMzRERjQwMzAyNjQzRkM1AA==\",\"timestamp\":\"1768080846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:13+05:30"} [2026-01-11 03:04:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxMzRERjQwMzAyNjQzRkM1AA== [2026-01-11 03:04:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxMzRERjQwMzAyNjQzRkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYxMzRERjQwMzAyNjQzRkM1AA==\",\"timestamp\":\"1768080846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:13+05:30"} [2026-01-11 03:04:14] [DEBUG] Ignoring event: delivered [2026-01-11 03:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzQ0ZBNUZFQjk1NUQ2OEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzQ0ZBNUZFQjk1NUQ2OEFGAA==\",\"timestamp\":\"1768080852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:13+05:30"} [2026-01-11 03:04:15] [DEBUG] Ignoring event: delivered [2026-01-11 03:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzQ0ZBNUZFQjk1NUQ2OEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzQ0ZBNUZFQjk1NUQ2OEFGAA==\",\"timestamp\":\"1768080852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:13+05:30"} [2026-01-11 03:04:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzQ0ZBNUZFQjk1NUQ2OEFGAA== [2026-01-11 03:04:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:34:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBNzNEN0FFMEQxMjI4REU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBNzNEN0FFMEQxMjI4REU3AA==", "timestamp": "1768080857", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:04:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:04:18] [INFO] Sending instructions to 917202000200 [2026-01-11 03:04:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:04:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:04:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73cce49c02b34b2cb6759e6c5a83247d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:04:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:34:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQ0YzOTNBQjdEQTFBN0ZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQ0YzOTNBQjdEQTFBN0ZGAA==", "timestamp": "1768080862", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:04:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:04:24] [INFO] Sending instructions to 917202000200 [2026-01-11 03:04:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:04:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:04:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c5e2e71b02b40938edfb9735b126731", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:04:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBNzNEN0FFMEQxMjI4REU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBNzNEN0FFMEQxMjI4REU3AA==\",\"timestamp\":\"1768080857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:23+05:30"} [2026-01-11 03:04:25] [DEBUG] Ignoring event: delivered [2026-01-11 03:04:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBNzNEN0FFMEQxMjI4REU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBNzNEN0FFMEQxMjI4REU3AA==\",\"timestamp\":\"1768080857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:23+05:30"} [2026-01-11 03:04:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBNzNEN0FFMEQxMjI4REU3AA== [2026-01-11 03:04:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQ0YzOTNBQjdEQTFBN0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQ0YzOTNBQjdEQTFBN0ZGAA==\",\"timestamp\":\"1768080862\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:24+05:30"} [2026-01-11 03:04:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQ0YzOTNBQjdEQTFBN0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQ0YzOTNBQjdEQTFBN0ZGAA==\",\"timestamp\":\"1768080862\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:24+05:30"} [2026-01-11 03:04:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQ0YzOTNBQjdEQTFBN0ZGAA== [2026-01-11 03:04:25] [DEBUG] Ignoring event: delivered [2026-01-11 03:04:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:34:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxQTU2MzQyRTQ0M0Y4MjQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxQTU2MzQyRTQ0M0Y4MjQwAA==", "timestamp": "1768080867", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:04:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:04:29] [INFO] Sending instructions to 917202000200 [2026-01-11 03:04:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:04:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:04:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0194cc333f844e04af9fd1b45f613f58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:04:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:34:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFRDYzRUFBNDI1OEM0Qjg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFRDYzRUFBNDI1OEM0Qjg5AA==", "timestamp": "1768080873", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:04:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:04:35] [INFO] Sending instructions to 917202000200 [2026-01-11 03:04:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:04:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:04:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20a4285ad4d74259bf76ce2534ad0539", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:04:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxQTU2MzQyRTQ0M0Y4MjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxQTU2MzQyRTQ0M0Y4MjQwAA==\",\"timestamp\":\"1768080867\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:37+05:30"} [2026-01-11 03:04:38] [DEBUG] Ignoring event: delivered [2026-01-11 03:04:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxQTU2MzQyRTQ0M0Y4MjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxQTU2MzQyRTQ0M0Y4MjQwAA==\",\"timestamp\":\"1768080867\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:37+05:30"} [2026-01-11 03:04:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxQTU2MzQyRTQ0M0Y4MjQwAA== [2026-01-11 03:04:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFRDYzRUFBNDI1OEM0Qjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFRDYzRUFBNDI1OEM0Qjg5AA==\",\"timestamp\":\"1768080873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:37+05:30"} [2026-01-11 03:04:38] [DEBUG] Ignoring event: delivered [2026-01-11 03:04:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFRDYzRUFBNDI1OEM0Qjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFRDYzRUFBNDI1OEM0Qjg5AA==\",\"timestamp\":\"1768080873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:37+05:30"} [2026-01-11 03:04:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFRDYzRUFBNDI1OEM0Qjg5AA== [2026-01-11 03:04:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:34:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQkY3MTg5NzQ3MzE2ODRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQkY3MTg5NzQ3MzE2ODRCAA==", "timestamp": "1768080879", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:04:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:04:40] [INFO] Sending instructions to 917202000200 [2026-01-11 03:04:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:04:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:04:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d38aab9d0fdf4267a38a0b46c2798749", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:04:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:34:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2MkMxRkIzRDI0QTVFQzAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2MkMxRkIzRDI0QTVFQzAzAA==", "timestamp": "1768080884", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:04:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:04:45] [INFO] Sending instructions to 917202000200 [2026-01-11 03:04:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:04:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:04:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "216fe1b340534cc7b2c55d1ee2cfb550", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQkY3MTg5NzQ3MzE2ODRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQkY3MTg5NzQ3MzE2ODRCAA==\",\"timestamp\":\"1768080879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:50+05:30"} [2026-01-11 03:04:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQkY3MTg5NzQ3MzE2ODRCAA== [2026-01-11 03:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQkY3MTg5NzQ3MzE2ODRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQkY3MTg5NzQ3MzE2ODRCAA==\",\"timestamp\":\"1768080879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:50+05:30"} [2026-01-11 03:04:51] [DEBUG] Ignoring event: delivered [2026-01-11 03:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2MkMxRkIzRDI0QTVFQzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2MkMxRkIzRDI0QTVFQzAzAA==\",\"timestamp\":\"1768080884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:50+05:30"} [2026-01-11 03:04:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2MkMxRkIzRDI0QTVFQzAzAA== [2026-01-11 03:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2MkMxRkIzRDI0QTVFQzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2MkMxRkIzRDI0QTVFQzAzAA==\",\"timestamp\":\"1768080884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:04:50+05:30"} [2026-01-11 03:04:51] [DEBUG] Ignoring event: delivered [2026-01-11 03:05:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:35:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYxNURCODc4REY2MzAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYxNURCODc4REY2MzAzAA==", "timestamp": "1768080920", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:05:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:05:22] [INFO] Sending instructions to 917202000200 [2026-01-11 03:05:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:05:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:05:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55e884dbd50a4e76b95a164fb7f630dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:05:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:35:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDcxRThBQzc3OTg0MDQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDcxRThBQzc3OTg0MDQ1AA==", "timestamp": "1768080926", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:05:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:05:27] [INFO] Sending instructions to 917202000200 [2026-01-11 03:05:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:05:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:05:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e43e64943f4f4c74978bf80fbe76d5f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:05:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:05:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYxNURCODc4REY2MzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYxNURCODc4REY2MzAzAA==\",\"timestamp\":\"1768080920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:05:31+05:30"} [2026-01-11 03:05:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYxNURCODc4REY2MzAzAA== [2026-01-11 03:05:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:05:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYxNURCODc4REY2MzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYxNURCODc4REY2MzAzAA==\",\"timestamp\":\"1768080920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:05:31+05:30"} [2026-01-11 03:05:33] [DEBUG] Ignoring event: delivered [2026-01-11 03:05:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:05:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDcxRThBQzc3OTg0MDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDcxRThBQzc3OTg0MDQ1AA==\",\"timestamp\":\"1768080926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:05:31+05:30"} [2026-01-11 03:05:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDcxRThBQzc3OTg0MDQ1AA== [2026-01-11 03:05:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:05:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDcxRThBQzc3OTg0MDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDcxRThBQzc3OTg0MDQ1AA==\",\"timestamp\":\"1768080926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:05:31+05:30"} [2026-01-11 03:05:33] [DEBUG] Ignoring event: delivered [2026-01-11 03:06:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:36:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCRTJDOEEwOEQ2RTI5QjBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCRTJDOEEwOEQ2RTI5QjBFAA==", "timestamp": "1768080962", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:06:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:06:04] [INFO] Sending instructions to 917202000200 [2026-01-11 03:06:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:06:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:06:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edf4c7fe70a5477c9e7856e3ef52cdab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:06:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:36:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxN0EyQzgxNDAwQjJCQ0NDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxN0EyQzgxNDAwQjJCQ0NDAA==", "timestamp": "1768080968", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:06:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:06:09] [INFO] Sending instructions to 917202000200 [2026-01-11 03:06:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:06:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:06:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "463c65cb35394b159084ec672eb0d2eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:06:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCRTJDOEEwOEQ2RTI5QjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCRTJDOEEwOEQ2RTI5QjBFAA==\",\"timestamp\":\"1768080962\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:06:13+05:30"} [2026-01-11 03:06:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCRTJDOEEwOEQ2RTI5QjBFAA== [2026-01-11 03:06:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCRTJDOEEwOEQ2RTI5QjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCRTJDOEEwOEQ2RTI5QjBFAA==\",\"timestamp\":\"1768080962\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:06:13+05:30"} [2026-01-11 03:06:14] [DEBUG] Ignoring event: delivered [2026-01-11 03:06:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxN0EyQzgxNDAwQjJCQ0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxN0EyQzgxNDAwQjJCQ0NDAA==\",\"timestamp\":\"1768080968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:06:13+05:30"} [2026-01-11 03:06:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxN0EyQzgxNDAwQjJCQ0NDAA== [2026-01-11 03:06:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxN0EyQzgxNDAwQjJCQ0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxN0EyQzgxNDAwQjJCQ0NDAA==\",\"timestamp\":\"1768080968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:06:13+05:30"} [2026-01-11 03:06:14] [DEBUG] Ignoring event: delivered [2026-01-11 03:06:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:36:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5OEM2RkRFOTFCMENDNzEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5OEM2RkRFOTFCMENDNzEzAA==", "timestamp": "1768080973", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:06:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:06:15] [INFO] Sending instructions to 917202000200 [2026-01-11 03:06:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:06:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:06:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75a5d45aa0c4444e8ee8e4cd773bab77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:06:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:36:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxOEI1M0RDRTI5RjkyNzZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxOEI1M0RDRTI5RjkyNzZCAA==", "timestamp": "1768080979", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:06:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:06:20] [INFO] Sending instructions to 917202000200 [2026-01-11 03:06:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:06:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:06:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30480a41807e4c5185dee6c9e6441b6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:06:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5OEM2RkRFOTFCMENDNzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5OEM2RkRFOTFCMENDNzEzAA==\",\"timestamp\":\"1768080973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:06:26+05:30"} [2026-01-11 03:06:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5OEM2RkRFOTFCMENDNzEzAA== [2026-01-11 03:06:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5OEM2RkRFOTFCMENDNzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5OEM2RkRFOTFCMENDNzEzAA==\",\"timestamp\":\"1768080973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:06:26+05:30"} [2026-01-11 03:06:27] [DEBUG] Ignoring event: delivered [2026-01-11 03:06:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxOEI1M0RDRTI5RjkyNzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxOEI1M0RDRTI5RjkyNzZCAA==\",\"timestamp\":\"1768080979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:06:26+05:30"} [2026-01-11 03:06:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxOEI1M0RDRTI5RjkyNzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxOEI1M0RDRTI5RjkyNzZCAA==\",\"timestamp\":\"1768080979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:06:26+05:30"} [2026-01-11 03:06:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxOEI1M0RDRTI5RjkyNzZCAA== [2026-01-11 03:06:28] [DEBUG] Ignoring event: delivered [2026-01-11 03:06:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:36:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwRjVFNEM0RDhDMTQzRUJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwRjVFNEM0RDhDMTQzRUJGAA==", "timestamp": "1768081015", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:06:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:06:56] [INFO] Sending instructions to 917202000200 [2026-01-11 03:06:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:06:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:06:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "283cefbe2dcd439fba4f4eb32382d5b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:07:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:37:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVCMEU1QTIxRTc3REU5NTc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVCMEU1QTIxRTc3REU5NTc3AA==", "timestamp": "1768081021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:07:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:07:02] [INFO] Sending instructions to 917202000200 [2026-01-11 03:07:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:07:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:07:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce6017253a0447a4b7040f49a367f198", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:07:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:37:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDNjA1NjMwRTczNTg4QTBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDNjA1NjMwRTczNTg4QTBFAA==", "timestamp": "1768081026", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:07:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:07:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:07:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:07:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:07:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "735a8f6eac0245d3bf1857366d9986cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwRjVFNEM0RDhDMTQzRUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwRjVFNEM0RDhDMTQzRUJGAA==\",\"timestamp\":\"1768081015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:08+05:30"} [2026-01-11 03:07:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwRjVFNEM0RDhDMTQzRUJGAA== [2026-01-11 03:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:06:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwRjVFNEM0RDhDMTQzRUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwRjVFNEM0RDhDMTQzRUJGAA==\",\"timestamp\":\"1768081015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:08+05:30"} [2026-01-11 03:07:09] [DEBUG] Ignoring event: delivered [2026-01-11 03:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVCMEU1QTIxRTc3REU5NTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVCMEU1QTIxRTc3REU5NTc3AA==\",\"timestamp\":\"1768081021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:08+05:30"} [2026-01-11 03:07:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVCMEU1QTIxRTc3REU5NTc3AA== [2026-01-11 03:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVCMEU1QTIxRTc3REU5NTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVCMEU1QTIxRTc3REU5NTc3AA==\",\"timestamp\":\"1768081021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:08+05:30"} [2026-01-11 03:07:09] [DEBUG] Ignoring event: delivered [2026-01-11 03:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDNjA1NjMwRTczNTg4QTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDNjA1NjMwRTczNTg4QTBFAA==\",\"timestamp\":\"1768081026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:09+05:30"} [2026-01-11 03:07:09] [DEBUG] Ignoring event: delivered [2026-01-11 03:07:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDNjA1NjMwRTczNTg4QTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDNjA1NjMwRTczNTg4QTBFAA==\",\"timestamp\":\"1768081026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:09+05:30"} [2026-01-11 03:07:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDNjA1NjMwRTczNTg4QTBFAA== [2026-01-11 03:07:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:37:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDNTYyNEIzRTUzQzQ2QzkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDNTYyNEIzRTUzQzQ2QzkwAA==", "timestamp": "1768081032", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:07:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:07:14] [INFO] Sending instructions to 917202000200 [2026-01-11 03:07:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:07:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:07:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b095d1b42f341168c74fb84fae45cc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:07:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDNTYyNEIzRTUzQzQ2QzkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDNTYyNEIzRTUzQzQ2QzkwAA==\",\"timestamp\":\"1768081032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:21+05:30"} [2026-01-11 03:07:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDNTYyNEIzRTUzQzQ2QzkwAA== [2026-01-11 03:07:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDNTYyNEIzRTUzQzQ2QzkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDNTYyNEIzRTUzQzQ2QzkwAA==\",\"timestamp\":\"1768081032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:21+05:30"} [2026-01-11 03:07:21] [DEBUG] Ignoring event: delivered [2026-01-11 03:07:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:37:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1MzBBNjE5RjIwQUIyN0IzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1MzBBNjE5RjIwQUIyN0IzAA==", "timestamp": "1768081068", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:07:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:07:50] [INFO] Sending instructions to 917202000200 [2026-01-11 03:07:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:07:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:07:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed3e25407b9844b98f3ed9803097454b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:07:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:37:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzQjhCNThBMEQ5N0FFQjZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzQjhCNThBMEQ5N0FFQjZEAA==", "timestamp": "1768081074", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:07:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:07:56] [INFO] Sending instructions to 917202000200 [2026-01-11 03:07:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:07:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:07:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50ff12bcf6664cbe8b871c797d50eba5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:07:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1MzBBNjE5RjIwQUIyN0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1MzBBNjE5RjIwQUIyN0IzAA==\",\"timestamp\":\"1768081068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:56+05:30"} [2026-01-11 03:07:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1MzBBNjE5RjIwQUIyN0IzAA== [2026-01-11 03:07:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1MzBBNjE5RjIwQUIyN0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1MzBBNjE5RjIwQUIyN0IzAA==\",\"timestamp\":\"1768081068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:56+05:30"} [2026-01-11 03:07:56] [DEBUG] Ignoring event: delivered [2026-01-11 03:07:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzQjhCNThBMEQ5N0FFQjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzQjhCNThBMEQ5N0FFQjZEAA==\",\"timestamp\":\"1768081074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:56+05:30"} [2026-01-11 03:07:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzQjhCNThBMEQ5N0FFQjZEAA== [2026-01-11 03:07:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzQjhCNThBMEQ5N0FFQjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzQjhCNThBMEQ5N0FFQjZEAA==\",\"timestamp\":\"1768081074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:07:56+05:30"} [2026-01-11 03:07:56] [DEBUG] Ignoring event: delivered [2026-01-11 03:08:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:38:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMDk0OTlFQTZGMzY0Q0YxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMDk0OTlFQTZGMzY0Q0YxAA==", "timestamp": "1768081079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:08:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:08:01] [INFO] Sending instructions to 917202000200 [2026-01-11 03:08:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:08:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:08:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed2cecc8c7ae4a449498b04b5104fbdf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:08:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:38:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDNEMTEzREMzQ0I4MDY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDNEMTEzREMzQ0I4MDY4AA==", "timestamp": "1768081085", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:08:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:08:07] [INFO] Sending instructions to 917202000200 [2026-01-11 03:08:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:08:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:08:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6678d6d1baa45eb927f2ebcf1b8d79c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMDk0OTlFQTZGMzY0Q0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMDk0OTlFQTZGMzY0Q0YxAA==\",\"timestamp\":\"1768081079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:07+05:30"} [2026-01-11 03:08:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMDk0OTlFQTZGMzY0Q0YxAA== [2026-01-11 03:08:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMDk0OTlFQTZGMzY0Q0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMDk0OTlFQTZGMzY0Q0YxAA==\",\"timestamp\":\"1768081079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:07+05:30"} [2026-01-11 03:08:09] [DEBUG] Ignoring event: delivered [2026-01-11 03:08:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDNEMTEzREMzQ0I4MDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDNEMTEzREMzQ0I4MDY4AA==\",\"timestamp\":\"1768081085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:08+05:30"} [2026-01-11 03:08:09] [DEBUG] Ignoring event: delivered [2026-01-11 03:08:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDNEMTEzREMzQ0I4MDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDNEMTEzREMzQ0I4MDY4AA==\",\"timestamp\":\"1768081085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:08+05:30"} [2026-01-11 03:08:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDNEMTEzREMzQ0I4MDY4AA== [2026-01-11 03:08:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:38:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVERkVBQzY0OTYxOUQ0NzU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVERkVBQzY0OTYxOUQ0NzU4AA==", "timestamp": "1768081122", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:08:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:08:44] [INFO] Sending instructions to 917202000200 [2026-01-11 03:08:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:08:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:08:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b47cf461a69242d59c46e6a5bcc3c1d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:08:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:38:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NTY2QTNCRjZGMjQ3NUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NTY2QTNCRjZGMjQ3NUREAA==", "timestamp": "1768081128", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:08:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:08:49] [INFO] Sending instructions to 917202000200 [2026-01-11 03:08:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:08:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:08:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fbe172439f3429bb9671303b80a3419", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:08:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:38:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCMDhCOUNFNTM0Q0FFQURFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCMDhCOUNFNTM0Q0FFQURFAA==", "timestamp": "1768081133", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:08:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:08:55] [INFO] Sending instructions to 917202000200 [2026-01-11 03:08:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:08:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:08:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7c7edcd55ce4d3984f74d8d3545b698", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVERkVBQzY0OTYxOUQ0NzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVERkVBQzY0OTYxOUQ0NzU4AA==\",\"timestamp\":\"1768081122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:54+05:30"} [2026-01-11 03:08:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVERkVBQzY0OTYxOUQ0NzU4AA== [2026-01-11 03:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVERkVBQzY0OTYxOUQ0NzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVERkVBQzY0OTYxOUQ0NzU4AA==\",\"timestamp\":\"1768081122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:54+05:30"} [2026-01-11 03:08:55] [DEBUG] Ignoring event: delivered [2026-01-11 03:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NTY2QTNCRjZGMjQ3NUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NTY2QTNCRjZGMjQ3NUREAA==\",\"timestamp\":\"1768081128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:54+05:30"} [2026-01-11 03:08:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NTY2QTNCRjZGMjQ3NUREAA== [2026-01-11 03:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NTY2QTNCRjZGMjQ3NUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NTY2QTNCRjZGMjQ3NUREAA==\",\"timestamp\":\"1768081128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:54+05:30"} [2026-01-11 03:08:55] [DEBUG] Ignoring event: delivered [2026-01-11 03:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCMDhCOUNFNTM0Q0FFQURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCMDhCOUNFNTM0Q0FFQURFAA==\",\"timestamp\":\"1768081133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:55+05:30"} [2026-01-11 03:08:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCMDhCOUNFNTM0Q0FFQURFAA== [2026-01-11 03:08:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCMDhCOUNFNTM0Q0FFQURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCMDhCOUNFNTM0Q0FFQURFAA==\",\"timestamp\":\"1768081133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:08:59+05:30"} [2026-01-11 03:08:59] [DEBUG] Ignoring event: delivered [2026-01-11 03:09:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:39:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDODQxODgzMkFFNDBCQUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDODQxODgzMkFFNDBCQUE5AA==", "timestamp": "1768081169", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:09:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:09:31] [INFO] Sending instructions to 917202000200 [2026-01-11 03:09:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:09:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:09:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb23b1759ef34d7ca8433ed8fd162fe7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:09:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:39:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDRkMzQTY2RDg0MDhDQkJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDRkMzQTY2RDg0MDhDQkJBAA==", "timestamp": "1768081175", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:09:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:09:36] [INFO] Sending instructions to 917202000200 [2026-01-11 03:09:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:09:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:09:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ad4f10006c8417e86027728a391ae48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:09:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:09:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDODQxODgzMkFFNDBCQUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDODQxODgzMkFFNDBCQUE5AA==\",\"timestamp\":\"1768081169\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:09:38+05:30"} [2026-01-11 03:09:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDODQxODgzMkFFNDBCQUE5AA== [2026-01-11 03:09:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:09:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDODQxODgzMkFFNDBCQUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDODQxODgzMkFFNDBCQUE5AA==\",\"timestamp\":\"1768081169\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:09:38+05:30"} [2026-01-11 03:09:40] [DEBUG] Ignoring event: delivered [2026-01-11 03:09:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:09:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDRkMzQTY2RDg0MDhDQkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDRkMzQTY2RDg0MDhDQkJBAA==\",\"timestamp\":\"1768081175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:09:39+05:30"} [2026-01-11 03:09:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDRkMzQTY2RDg0MDhDQkJBAA== [2026-01-11 03:09:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:09:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDRkMzQTY2RDg0MDhDQkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZDRkMzQTY2RDg0MDhDQkJBAA==\",\"timestamp\":\"1768081175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:09:39+05:30"} [2026-01-11 03:09:40] [DEBUG] Ignoring event: delivered [2026-01-11 03:09:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:39:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdGNDNCRTY1QTY1MjcwQTRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdGNDNCRTY1QTY1MjcwQTRFAA==", "timestamp": "1768081180", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:09:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:09:42] [INFO] Sending instructions to 917202000200 [2026-01-11 03:09:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:09:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:09:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "648557e6c41344b39f752355e89611c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:09:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:09:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdGNDNCRTY1QTY1MjcwQTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdGNDNCRTY1QTY1MjcwQTRFAA==\",\"timestamp\":\"1768081180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:09:46+05:30"} [2026-01-11 03:09:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdGNDNCRTY1QTY1MjcwQTRFAA== [2026-01-11 03:09:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:09:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdGNDNCRTY1QTY1MjcwQTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdGNDNCRTY1QTY1MjcwQTRFAA==\",\"timestamp\":\"1768081180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:09:46+05:30"} [2026-01-11 03:09:47] [DEBUG] Ignoring event: delivered [2026-01-11 03:10:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:40:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGQzZDQUMzNDhDQjBBQTdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGQzZDQUMzNDhDQjBBQTdBAA==", "timestamp": "1768081216", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:10:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:10:18] [INFO] Sending instructions to 917202000200 [2026-01-11 03:10:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:10:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:10:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1277e9036f3b4163ab06c96084360fc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:10:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGQzZDQUMzNDhDQjBBQTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGQzZDQUMzNDhDQjBBQTdBAA==\",\"timestamp\":\"1768081216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:23+05:30"} [2026-01-11 03:10:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGQzZDQUMzNDhDQjBBQTdBAA== [2026-01-11 03:10:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGQzZDQUMzNDhDQjBBQTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGQzZDQUMzNDhDQjBBQTdBAA==\",\"timestamp\":\"1768081216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:23+05:30"} [2026-01-11 03:10:24] [DEBUG] Ignoring event: delivered [2026-01-11 03:10:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:40:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRUQwNzU0NTQzRUE0RTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRUQwNzU0NTQzRUE0RTRBAA==", "timestamp": "1768081222", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:10:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:10:24] [INFO] Sending instructions to 917202000200 [2026-01-11 03:10:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:10:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:10:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1f38dcdfb15447da20e7d7aa403ae4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:10:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:40:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMjU0N0JEMjBFMUY4REQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMjU0N0JEMjBFMUY4REQxAA==", "timestamp": "1768081228", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:10:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:10:29] [INFO] Sending instructions to 917202000200 [2026-01-11 03:10:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:10:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:10:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0e50e1f5406496289a6e5c1b0496fea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:10:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRUQwNzU0NTQzRUE0RTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRUQwNzU0NTQzRUE0RTRBAA==\",\"timestamp\":\"1768081222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:32+05:30"} [2026-01-11 03:10:33] [DEBUG] Ignoring event: delivered [2026-01-11 03:10:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRUQwNzU0NTQzRUE0RTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRUQwNzU0NTQzRUE0RTRBAA==\",\"timestamp\":\"1768081222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:32+05:30"} [2026-01-11 03:10:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRUQwNzU0NTQzRUE0RTRBAA== [2026-01-11 03:10:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMjU0N0JEMjBFMUY4REQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMjU0N0JEMjBFMUY4REQxAA==\",\"timestamp\":\"1768081228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:32+05:30"} [2026-01-11 03:10:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMjU0N0JEMjBFMUY4REQxAA== [2026-01-11 03:10:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMjU0N0JEMjBFMUY4REQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMjU0N0JEMjBFMUY4REQxAA==\",\"timestamp\":\"1768081228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:32+05:30"} [2026-01-11 03:10:33] [DEBUG] Ignoring event: delivered [2026-01-11 03:10:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:40:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5RTREMDlDRkZCNTVCQUYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5RTREMDlDRkZCNTVCQUYyAA==", "timestamp": "1768081233", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:10:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:10:35] [INFO] Sending instructions to 917202000200 [2026-01-11 03:10:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:10:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:10:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03ae8952e46b430d8a9949e05a4b0b4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:10:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5RTREMDlDRkZCNTVCQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5RTREMDlDRkZCNTVCQUYyAA==\",\"timestamp\":\"1768081233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:37+05:30"} [2026-01-11 03:10:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5RTREMDlDRkZCNTVCQUYyAA== [2026-01-11 03:10:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5RTREMDlDRkZCNTVCQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5RTREMDlDRkZCNTVCQUYyAA==\",\"timestamp\":\"1768081233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:38+05:30"} [2026-01-11 03:10:38] [DEBUG] Ignoring event: delivered [2026-01-11 03:10:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:40:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyMkEzQUZFNzg4NkM5NzY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyMkEzQUZFNzg4NkM5NzY2AA==", "timestamp": "1768081239", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:10:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:10:41] [INFO] Sending instructions to 917202000200 [2026-01-11 03:10:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:10:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:10:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50f41b042fbd490da4b447bdf420a5d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyMkEzQUZFNzg4NkM5NzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyMkEzQUZFNzg4NkM5NzY2AA==\",\"timestamp\":\"1768081239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:43+05:30"} [2026-01-11 03:10:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyMkEzQUZFNzg4NkM5NzY2AA== [2026-01-11 03:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyMkEzQUZFNzg4NkM5NzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyMkEzQUZFNzg4NkM5NzY2AA==\",\"timestamp\":\"1768081239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:43+05:30"} [2026-01-11 03:10:43] [DEBUG] Ignoring event: delivered [2026-01-11 03:10:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:40:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2NzBEQkI4NTAzNjE2MTRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2NzBEQkI4NTAzNjE2MTRFAA==", "timestamp": "1768081245", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:10:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:10:46] [INFO] Sending instructions to 917202000200 [2026-01-11 03:10:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:10:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:10:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c65d1c253b74fb08c1ceda1cb5e269f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:10:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:40:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwNTQyMENGREQxNDQ0NkE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwNTQyMENGREQxNDQ0NkE1AA==", "timestamp": "1768081250", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:10:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:10:52] [INFO] Sending instructions to 917202000200 [2026-01-11 03:10:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:10:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:10:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "224c97e7a0f74e4e95035e10cb859c91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:10:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2NzBEQkI4NTAzNjE2MTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2NzBEQkI4NTAzNjE2MTRFAA==\",\"timestamp\":\"1768081245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:54+05:30"} [2026-01-11 03:10:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2NzBEQkI4NTAzNjE2MTRFAA== [2026-01-11 03:10:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2NzBEQkI4NTAzNjE2MTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2NzBEQkI4NTAzNjE2MTRFAA==\",\"timestamp\":\"1768081245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:54+05:30"} [2026-01-11 03:10:55] [DEBUG] Ignoring event: delivered [2026-01-11 03:10:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwNTQyMENGREQxNDQ0NkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwNTQyMENGREQxNDQ0NkE1AA==\",\"timestamp\":\"1768081250\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:54+05:30"} [2026-01-11 03:10:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwNTQyMENGREQxNDQ0NkE1AA== [2026-01-11 03:10:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:10:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwNTQyMENGREQxNDQ0NkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwNTQyMENGREQxNDQ0NkE1AA==\",\"timestamp\":\"1768081250\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:10:54+05:30"} [2026-01-11 03:10:55] [DEBUG] Ignoring event: delivered [2026-01-11 03:11:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:41:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFQzhEOUQyODZGMjBGMEFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFQzhEOUQyODZGMjBGMEFFAA==", "timestamp": "1768081286", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:11:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:11:28] [INFO] Sending instructions to 917202000200 [2026-01-11 03:11:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:11:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:11:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1018872dba574cfebafcb6fc07573f96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:11:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFQzhEOUQyODZGMjBGMEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFQzhEOUQyODZGMjBGMEFFAA==\",\"timestamp\":\"1768081286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:11:29+05:30"} [2026-01-11 03:11:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFQzhEOUQyODZGMjBGMEFFAA== [2026-01-11 03:11:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFQzhEOUQyODZGMjBGMEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFQzhEOUQyODZGMjBGMEFFAA==\",\"timestamp\":\"1768081286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:11:29+05:30"} [2026-01-11 03:11:30] [DEBUG] Ignoring event: delivered [2026-01-11 03:11:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:41:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3N0E0NTQ1RTI0MjQ4MUZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3N0E0NTQ1RTI0MjQ4MUZDAA==", "timestamp": "1768081292", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:11:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:11:34] [INFO] Sending instructions to 917202000200 [2026-01-11 03:11:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:11:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:11:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04f5203daf3d47b9bb70ebf9d4a135c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:11:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:11:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3N0E0NTQ1RTI0MjQ4MUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3N0E0NTQ1RTI0MjQ4MUZDAA==\",\"timestamp\":\"1768081292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:11:36+05:30"} [2026-01-11 03:11:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3N0E0NTQ1RTI0MjQ4MUZDAA== [2026-01-11 03:11:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:11:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3N0E0NTQ1RTI0MjQ4MUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU3N0E0NTQ1RTI0MjQ4MUZDAA==\",\"timestamp\":\"1768081292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:11:36+05:30"} [2026-01-11 03:11:37] [DEBUG] Ignoring event: delivered [2026-01-11 03:12:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:42:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNUIzMkMyMTdBOEMyNTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNUIzMkMyMTdBOEMyNTM5AA==", "timestamp": "1768081328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:12:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:12:09] [INFO] Sending instructions to 917202000200 [2026-01-11 03:12:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:12:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:12:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d80ff7f7f8344b1cac7555da9fae8619", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:12:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:42:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDNzg2Qjk4OUU0NEQwMjFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDNzg2Qjk4OUU0NEQwMjFFAA==", "timestamp": "1768081333", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:12:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:12:15] [INFO] Sending instructions to 917202000200 [2026-01-11 03:12:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:12:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:12:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69651e53f3044c3e8ce4989783fa5cee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:12:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:12:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNUIzMkMyMTdBOEMyNTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNUIzMkMyMTdBOEMyNTM5AA==\",\"timestamp\":\"1768081328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:12:15+05:30"} [2026-01-11 03:12:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNUIzMkMyMTdBOEMyNTM5AA== [2026-01-11 03:12:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:12:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNUIzMkMyMTdBOEMyNTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCNUIzMkMyMTdBOEMyNTM5AA==\",\"timestamp\":\"1768081328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:12:15+05:30"} [2026-01-11 03:12:16] [DEBUG] Ignoring event: delivered [2026-01-11 03:12:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:12:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDNzg2Qjk4OUU0NEQwMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDNzg2Qjk4OUU0NEQwMjFFAA==\",\"timestamp\":\"1768081333\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:12:15+05:30"} [2026-01-11 03:12:16] [DEBUG] Ignoring event: delivered [2026-01-11 03:12:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:12:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDNzg2Qjk4OUU0NEQwMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDNzg2Qjk4OUU0NEQwMjFFAA==\",\"timestamp\":\"1768081333\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:12:15+05:30"} [2026-01-11 03:12:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDNzg2Qjk4OUU0NEQwMjFFAA== [2026-01-11 03:12:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:42:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUUyNkZGNzVGQzc4NEMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUUyNkZGNzVGQzc4NEMwAA==", "timestamp": "1768081339", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:12:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:12:20] [INFO] Sending instructions to 917202000200 [2026-01-11 03:12:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:12:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:12:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ba867e19c924485beb806cae426d045", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:12:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:12:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUUyNkZGNzVGQzc4NEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUUyNkZGNzVGQzc4NEMwAA==\",\"timestamp\":\"1768081339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:12:25+05:30"} [2026-01-11 03:12:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUUyNkZGNzVGQzc4NEMwAA== [2026-01-11 03:12:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:12:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUUyNkZGNzVGQzc4NEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUUyNkZGNzVGQzc4NEMwAA==\",\"timestamp\":\"1768081339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:12:25+05:30"} [2026-01-11 03:12:26] [DEBUG] Ignoring event: delivered [2026-01-11 03:12:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:42:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRDE1QjdFN0YzQjg1OEEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRDE1QjdFN0YzQjg1OEEzAA==", "timestamp": "1768081375", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:12:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:12:56] [INFO] Sending instructions to 917202000200 [2026-01-11 03:12:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:12:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:12:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73420b5121f14c3b879840f0ea56b3da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:13:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:43:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBMDc5QTEzRDAzN0FGODEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBMDc5QTEzRDAzN0FGODEwAA==", "timestamp": "1768081380", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:13:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:13:02] [INFO] Sending instructions to 917202000200 [2026-01-11 03:13:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:13:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:12:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRDE1QjdFN0YzQjg1OEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRDE1QjdFN0YzQjg1OEEzAA==\",\"timestamp\":\"1768081375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:01+05:30"} [2026-01-11 03:13:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRDE1QjdFN0YzQjg1OEEzAA== [2026-01-11 03:13:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26edf2cf2e0b4fc8bd7d8640801378c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:12:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRDE1QjdFN0YzQjg1OEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRDE1QjdFN0YzQjg1OEEzAA==\",\"timestamp\":\"1768081375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:01+05:30"} [2026-01-11 03:13:02] [DEBUG] Ignoring event: delivered [2026-01-11 03:13:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBMDc5QTEzRDAzN0FGODEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBMDc5QTEzRDAzN0FGODEwAA==\",\"timestamp\":\"1768081380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:02+05:30"} [2026-01-11 03:13:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBMDc5QTEzRDAzN0FGODEwAA== [2026-01-11 03:13:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBMDc5QTEzRDAzN0FGODEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBMDc5QTEzRDAzN0FGODEwAA==\",\"timestamp\":\"1768081380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:02+05:30"} [2026-01-11 03:13:03] [DEBUG] Ignoring event: delivered [2026-01-11 03:13:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:43:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyRTY0MUEwNkY1RjU0REVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyRTY0MUEwNkY1RjU0REVFAA==", "timestamp": "1768081386", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:13:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:13:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:13:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:13:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:13:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5993edb03e2f42a79de5a3ed417e610a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:13:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:43:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2QjExMUZEQkJFNTEwMEREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2QjExMUZEQkJFNTEwMEREAA==", "timestamp": "1768081391", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:13:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:13:13] [INFO] Sending instructions to 917202000200 [2026-01-11 03:13:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:13:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:13:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyRTY0MUEwNkY1RjU0REVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyRTY0MUEwNkY1RjU0REVFAA==\",\"timestamp\":\"1768081386\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:12+05:30"} [2026-01-11 03:13:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyRTY0MUEwNkY1RjU0REVFAA== [2026-01-11 03:13:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyRTY0MUEwNkY1RjU0REVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyRTY0MUEwNkY1RjU0REVFAA==\",\"timestamp\":\"1768081386\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:12+05:30"} [2026-01-11 03:13:13] [DEBUG] Ignoring event: delivered [2026-01-11 03:13:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10024a0a91f04568888094fefcc3692c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:13:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2QjExMUZEQkJFNTEwMEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2QjExMUZEQkJFNTEwMEREAA==\",\"timestamp\":\"1768081391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:18+05:30"} [2026-01-11 03:13:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2QjExMUZEQkJFNTEwMEREAA== [2026-01-11 03:13:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2QjExMUZEQkJFNTEwMEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2QjExMUZEQkJFNTEwMEREAA==\",\"timestamp\":\"1768081391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:18+05:30"} [2026-01-11 03:13:19] [DEBUG] Ignoring event: delivered [2026-01-11 03:13:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:43:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1QzUwMkI3QUI1REU4MjU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1QzUwMkI3QUI1REU4MjU4AA==", "timestamp": "1768081428", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:13:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:13:49] [INFO] Sending instructions to 917202000200 [2026-01-11 03:13:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:13:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:13:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "028b8299c7cc4a56801909f1896b46dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1QzUwMkI3QUI1REU4MjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1QzUwMkI3QUI1REU4MjU4AA==\",\"timestamp\":\"1768081428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:54+05:30"} [2026-01-11 03:13:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1QzUwMkI3QUI1REU4MjU4AA== [2026-01-11 03:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1QzUwMkI3QUI1REU4MjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1QzUwMkI3QUI1REU4MjU4AA==\",\"timestamp\":\"1768081428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:13:54+05:30"} [2026-01-11 03:13:54] [DEBUG] Ignoring event: delivered [2026-01-11 03:13:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:43:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MTdFMTREOTcwREU2RDU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MTdFMTREOTcwREU2RDU5AA==", "timestamp": "1768081433", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:13:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:13:55] [INFO] Sending instructions to 917202000200 [2026-01-11 03:13:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:13:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:13:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "834b4009640942e7af23283d42fed0f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:14:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MTdFMTREOTcwREU2RDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MTdFMTREOTcwREU2RDU5AA==\",\"timestamp\":\"1768081433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:00+05:30"} [2026-01-11 03:14:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MTdFMTREOTcwREU2RDU5AA== [2026-01-11 03:14:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:13:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MTdFMTREOTcwREU2RDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MTdFMTREOTcwREU2RDU5AA==\",\"timestamp\":\"1768081433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:00+05:30"} [2026-01-11 03:14:00] [DEBUG] Ignoring event: delivered [2026-01-11 03:14:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:44:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4MDJGQUFCMTY0NTM2NjlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4MDJGQUFCMTY0NTM2NjlFAA==", "timestamp": "1768081438", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:14:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:14:00] [INFO] Sending instructions to 917202000200 [2026-01-11 03:14:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:14:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:14:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "508188538bb745cb9c1b986abc4dba07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4MDJGQUFCMTY0NTM2NjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4MDJGQUFCMTY0NTM2NjlFAA==\",\"timestamp\":\"1768081438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:02+05:30"} [2026-01-11 03:14:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4MDJGQUFCMTY0NTM2NjlFAA== [2026-01-11 03:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4MDJGQUFCMTY0NTM2NjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4MDJGQUFCMTY0NTM2NjlFAA==\",\"timestamp\":\"1768081438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:02+05:30"} [2026-01-11 03:14:03] [DEBUG] Ignoring event: delivered [2026-01-11 03:14:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:44:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFRkNGRUVBODg0RUY0NTg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFRkNGRUVBODg0RUY0NTg0AA==", "timestamp": "1768081475", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:14:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:14:36] [INFO] Sending instructions to 917202000200 [2026-01-11 03:14:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:14:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:14:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "816a9de47a3e401a87d8e615b6342090", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFRkNGRUVBODg0RUY0NTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFRkNGRUVBODg0RUY0NTg0AA==\",\"timestamp\":\"1768081475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:39+05:30"} [2026-01-11 03:14:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFRkNGRUVBODg0RUY0NTg0AA== [2026-01-11 03:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFRkNGRUVBODg0RUY0NTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFRkNGRUVBODg0RUY0NTg0AA==\",\"timestamp\":\"1768081475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:39+05:30"} [2026-01-11 03:14:39] [DEBUG] Ignoring event: delivered [2026-01-11 03:14:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:44:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzRkE5NzAyMTJENEZBODI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzRkE5NzAyMTJENEZBODI3AA==", "timestamp": "1768081481", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:14:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:14:42] [INFO] Sending instructions to 917202000200 [2026-01-11 03:14:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:14:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:14:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "feb3929f5e924478b23f03c40563e335", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzRkE5NzAyMTJENEZBODI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzRkE5NzAyMTJENEZBODI3AA==\",\"timestamp\":\"1768081481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:44+05:30"} [2026-01-11 03:14:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzRkE5NzAyMTJENEZBODI3AA== [2026-01-11 03:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzRkE5NzAyMTJENEZBODI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzRkE5NzAyMTJENEZBODI3AA==\",\"timestamp\":\"1768081481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:44+05:30"} [2026-01-11 03:14:45] [DEBUG] Ignoring event: delivered [2026-01-11 03:14:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:44:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCMUI5OTVFNUZGNzYyQjVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCMUI5OTVFNUZGNzYyQjVEAA==", "timestamp": "1768081486", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:14:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:14:47] [INFO] Sending instructions to 917202000200 [2026-01-11 03:14:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:14:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:14:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7375edf9048478da7280d4daf0ee995", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:14:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCMUI5OTVFNUZGNzYyQjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCMUI5OTVFNUZGNzYyQjVEAA==\",\"timestamp\":\"1768081486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:51+05:30"} [2026-01-11 03:14:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCMUI5OTVFNUZGNzYyQjVEAA== [2026-01-11 03:14:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCMUI5OTVFNUZGNzYyQjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCMUI5OTVFNUZGNzYyQjVEAA==\",\"timestamp\":\"1768081486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:51+05:30"} [2026-01-11 03:14:52] [DEBUG] Ignoring event: delivered [2026-01-11 03:14:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:44:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdCNTQ2RDVDRUIzNDI4OTZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdCNTQ2RDVDRUIzNDI4OTZBAA==", "timestamp": "1768081491", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:14:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:14:53] [INFO] Sending instructions to 917202000200 [2026-01-11 03:14:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:14:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:14:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bdc531dfacb4d30b6670cb65bc3ff95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:14:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdCNTQ2RDVDRUIzNDI4OTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdCNTQ2RDVDRUIzNDI4OTZBAA==\",\"timestamp\":\"1768081491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:54+05:30"} [2026-01-11 03:14:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdCNTQ2RDVDRUIzNDI4OTZBAA== [2026-01-11 03:14:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdCNTQ2RDVDRUIzNDI4OTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdCNTQ2RDVDRUIzNDI4OTZBAA==\",\"timestamp\":\"1768081491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:14:54+05:30"} [2026-01-11 03:14:54] [DEBUG] Ignoring event: delivered [2026-01-11 03:14:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:44:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NjdFOTYwN0IxMkRFRUJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NjdFOTYwN0IxMkRFRUJFAA==", "timestamp": "1768081496", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:14:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:14:58] [INFO] Sending instructions to 917202000200 [2026-01-11 03:14:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:14:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:14:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09ebea4b58f84c22bf067db78a4a767f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:15:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NjdFOTYwN0IxMkRFRUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NjdFOTYwN0IxMkRFRUJFAA==\",\"timestamp\":\"1768081496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:15:02+05:30"} [2026-01-11 03:15:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NjdFOTYwN0IxMkRFRUJFAA== [2026-01-11 03:15:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NjdFOTYwN0IxMkRFRUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NjdFOTYwN0IxMkRFRUJFAA==\",\"timestamp\":\"1768081496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:15:02+05:30"} [2026-01-11 03:15:02] [DEBUG] Ignoring event: delivered [2026-01-11 03:15:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:45:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBREE2MTJBNkE2NkM3MkFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBREE2MTJBNkE2NkM3MkFCAA==", "timestamp": "1768081532", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:15:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:15:34] [INFO] Sending instructions to 917202000200 [2026-01-11 03:15:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:15:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:15:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1d631a4b0924e3e88a9d9f604583d3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:15:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:45:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3MzMxRjJDQTNGOUZFRDE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3MzMxRjJDQTNGOUZFRDE5AA==", "timestamp": "1768081538", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:15:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:15:40] [INFO] Sending instructions to 917202000200 [2026-01-11 03:15:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:15:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:15:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "372fb17ab73740d383634530e0aac900", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:15:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:45:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGOUNBODhFOUNDNUVCOURDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGOUNBODhFOUNDNUVCOURDAA==", "timestamp": "1768081543", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:15:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:15:45] [INFO] Sending instructions to 917202000200 [2026-01-11 03:15:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:15:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:15:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3765188a0ddb4051bba0d3666f750d7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:15:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:15:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBREE2MTJBNkE2NkM3MkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBREE2MTJBNkE2NkM3MkFCAA==\",\"timestamp\":\"1768081532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:15:48+05:30"} [2026-01-11 03:15:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBREE2MTJBNkE2NkM3MkFCAA== [2026-01-11 03:15:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:15:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBREE2MTJBNkE2NkM3MkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBREE2MTJBNkE2NkM3MkFCAA==\",\"timestamp\":\"1768081532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:15:48+05:30"} [2026-01-11 03:15:49] [DEBUG] Ignoring event: delivered [2026-01-11 03:15:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3MzMxRjJDQTNGOUZFRDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3MzMxRjJDQTNGOUZFRDE5AA==\",\"timestamp\":\"1768081538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:15:48+05:30"} [2026-01-11 03:15:49] [DEBUG] Ignoring event: delivered [2026-01-11 03:15:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGOUNBODhFOUNDNUVCOURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGOUNBODhFOUNDNUVCOURDAA==\",\"timestamp\":\"1768081543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:15:48+05:30"} [2026-01-11 03:15:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3MzMxRjJDQTNGOUZFRDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3MzMxRjJDQTNGOUZFRDE5AA==\",\"timestamp\":\"1768081538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:15:48+05:30"} [2026-01-11 03:15:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGOUNBODhFOUNDNUVCOURDAA== [2026-01-11 03:15:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3MzMxRjJDQTNGOUZFRDE5AA== [2026-01-11 03:15:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGOUNBODhFOUNDNUVCOURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGOUNBODhFOUNDNUVCOURDAA==\",\"timestamp\":\"1768081543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:15:48+05:30"} [2026-01-11 03:15:49] [DEBUG] Ignoring event: delivered [2026-01-11 03:16:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:46:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyRjQwN0IwOEY1M0E2QkRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyRjQwN0IwOEY1M0E2QkRFAA==", "timestamp": "1768081579", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:16:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:16:21] [INFO] Sending instructions to 917202000200 [2026-01-11 03:16:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:16:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:16:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a568a3b1e68d475da6c78460fb0eac18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:16:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:46:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFOTUwQTVGNkExRjJFRjM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFOTUwQTVGNkExRjJFRjM0AA==", "timestamp": "1768081585", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:16:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:16:26] [INFO] Sending instructions to 917202000200 [2026-01-11 03:16:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:16:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:16:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:16:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyRjQwN0IwOEY1M0E2QkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyRjQwN0IwOEY1M0E2QkRFAA==\",\"timestamp\":\"1768081579\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:16:25+05:30"} [2026-01-11 03:16:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyRjQwN0IwOEY1M0E2QkRFAA== [2026-01-11 03:16:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:16:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyRjQwN0IwOEY1M0E2QkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyRjQwN0IwOEY1M0E2QkRFAA==\",\"timestamp\":\"1768081579\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:16:25+05:30"} [2026-01-11 03:16:26] [DEBUG] Ignoring event: delivered [2026-01-11 03:16:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ecf1f315e4f44e5a85a4e7ed05d465ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:16:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:46:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDNDM4NzI3MkJEOTZDMDQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDNDM4NzI3MkJEOTZDMDQ2AA==", "timestamp": "1768081591", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:16:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:16:32] [INFO] Sending instructions to 917202000200 [2026-01-11 03:16:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:16:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:16:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a3458cf8e8d409f99d88a7d07d2f15f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:16:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:16:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFOTUwQTVGNkExRjJFRjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFOTUwQTVGNkExRjJFRjM0AA==\",\"timestamp\":\"1768081585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:16:33+05:30"} [2026-01-11 03:16:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFOTUwQTVGNkExRjJFRjM0AA== [2026-01-11 03:16:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:16:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFOTUwQTVGNkExRjJFRjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFOTUwQTVGNkExRjJFRjM0AA==\",\"timestamp\":\"1768081585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:16:33+05:30"} [2026-01-11 03:16:35] [DEBUG] Ignoring event: delivered [2026-01-11 03:16:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:16:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDNDM4NzI3MkJEOTZDMDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDNDM4NzI3MkJEOTZDMDQ2AA==\",\"timestamp\":\"1768081591\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:16:34+05:30"} [2026-01-11 03:16:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDNDM4NzI3MkJEOTZDMDQ2AA== [2026-01-11 03:16:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:16:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDNDM4NzI3MkJEOTZDMDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDNDM4NzI3MkJEOTZDMDQ2AA==\",\"timestamp\":\"1768081591\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:16:34+05:30"} [2026-01-11 03:16:35] [DEBUG] Ignoring event: delivered [2026-01-11 03:17:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:47:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzU1OTkyMDdGN0Y4OUREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzU1OTkyMDdGN0Y4OUREAA==", "timestamp": "1768081627", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:17:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:17:09] [INFO] Sending instructions to 917202000200 [2026-01-11 03:17:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:17:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:17:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c64bdc913b6d4a1c9161aef8e966fd15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:17:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzU1OTkyMDdGN0Y4OUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzU1OTkyMDdGN0Y4OUREAA==\",\"timestamp\":\"1768081627\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:17:17+05:30"} [2026-01-11 03:17:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzU1OTkyMDdGN0Y4OUREAA== [2026-01-11 03:17:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzU1OTkyMDdGN0Y4OUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzU1OTkyMDdGN0Y4OUREAA==\",\"timestamp\":\"1768081627\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:17:17+05:30"} [2026-01-11 03:17:18] [DEBUG] Ignoring event: delivered [2026-01-11 03:17:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk3NEJBRjNERTI0ODI1Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk3NEJBRjNERTI0ODI1Njk3AA==\",\"timestamp\":\"1768081633\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:17:17+05:30"} [2026-01-11 03:17:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:17:19] [INFO] Sending instructions to 917202000200 [2026-01-11 03:17:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:17:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:17:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk3NEJBRjNERTI0ODI1Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk3NEJBRjNERTI0ODI1Njk3AA==\",\"timestamp\":\"1768081633\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:17:17+05:30"} [2026-01-11 03:17:19] [DEBUG] Ignoring event: delivered [2026-01-11 03:17:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a02ae20726e742a4a7a020a64ab0e280", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:17:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:47:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNUJEREUyMEJCRTk5MUQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNUJEREUyMEJCRTk5MUQ5AA==", "timestamp": "1768081643", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:17:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:17:25] [INFO] Sending instructions to 917202000200 [2026-01-11 03:17:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:17:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:17:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ecc9f1c0dbd0414e9a05dde38b0e735b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:17:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:47:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MTI4Mzk5RDkxNDA1Q0MzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MTI4Mzk5RDkxNDA1Q0MzAA==", "timestamp": "1768081650", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:17:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:17:31] [INFO] Sending instructions to 917202000200 [2026-01-11 03:17:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:17:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:17:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6a12fc6f6b54e0b854e657d8b92fdff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:17:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:17:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNUJEREUyMEJCRTk5MUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNUJEREUyMEJCRTk5MUQ5AA==\",\"timestamp\":\"1768081643\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:17:31+05:30"} [2026-01-11 03:17:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNUJEREUyMEJCRTk5MUQ5AA== [2026-01-11 03:17:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:17:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNUJEREUyMEJCRTk5MUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNUJEREUyMEJCRTk5MUQ5AA==\",\"timestamp\":\"1768081643\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:17:31+05:30"} [2026-01-11 03:17:32] [DEBUG] Ignoring event: delivered [2026-01-11 03:17:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:17:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MTI4Mzk5RDkxNDA1Q0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MTI4Mzk5RDkxNDA1Q0MzAA==\",\"timestamp\":\"1768081650\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:17:31+05:30"} [2026-01-11 03:17:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MTI4Mzk5RDkxNDA1Q0MzAA== [2026-01-11 03:17:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:17:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MTI4Mzk5RDkxNDA1Q0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MTI4Mzk5RDkxNDA1Q0MzAA==\",\"timestamp\":\"1768081650\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:17:31+05:30"} [2026-01-11 03:17:32] [DEBUG] Ignoring event: delivered [2026-01-11 03:18:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:48:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc4ODIxODlBOTY2RTZFNDg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc4ODIxODlBOTY2RTZFNDg0AA==", "timestamp": "1768081686", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:18:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:18:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:18:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:18:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:18:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fc307cebacc4b83a28674b0fab53c30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:18:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc4ODIxODlBOTY2RTZFNDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc4ODIxODlBOTY2RTZFNDg0AA==\",\"timestamp\":\"1768081686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:18:11+05:30"} [2026-01-11 03:18:11] [DEBUG] Ignoring event: delivered [2026-01-11 03:18:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc4ODIxODlBOTY2RTZFNDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc4ODIxODlBOTY2RTZFNDg0AA==\",\"timestamp\":\"1768081686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:18:11+05:30"} [2026-01-11 03:18:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc4ODIxODlBOTY2RTZFNDg0AA== [2026-01-11 03:18:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:48:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0NzdBQUJDM0RBNkJDMjFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0NzdBQUJDM0RBNkJDMjFGAA==", "timestamp": "1768081692", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:18:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:18:14] [INFO] Sending instructions to 917202000200 [2026-01-11 03:18:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:18:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:18:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0139bff59cb4097a967e6937ca9ea80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:18:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:48:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4NjJFRkJCQjE5QzUxRDNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4NjJFRkJCQjE5QzUxRDNDAA==", "timestamp": "1768081699", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:18:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:18:21] [INFO] Sending instructions to 917202000200 [2026-01-11 03:18:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:18:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:18:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87dc8151b5664693be21135fdf3d491d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:18:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:18:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0NzdBQUJDM0RBNkJDMjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0NzdBQUJDM0RBNkJDMjFGAA==\",\"timestamp\":\"1768081692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:18:21+05:30"} [2026-01-11 03:18:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0NzdBQUJDM0RBNkJDMjFGAA== [2026-01-11 03:18:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:18:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0NzdBQUJDM0RBNkJDMjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0NzdBQUJDM0RBNkJDMjFGAA==\",\"timestamp\":\"1768081692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:18:21+05:30"} [2026-01-11 03:18:22] [DEBUG] Ignoring event: delivered [2026-01-11 03:18:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:18:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4NjJFRkJCQjE5QzUxRDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4NjJFRkJCQjE5QzUxRDNDAA==\",\"timestamp\":\"1768081699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:18:21+05:30"} [2026-01-11 03:18:22] [DEBUG] Ignoring event: delivered [2026-01-11 03:18:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:18:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4NjJFRkJCQjE5QzUxRDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4NjJFRkJCQjE5QzUxRDNDAA==\",\"timestamp\":\"1768081699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:18:21+05:30"} [2026-01-11 03:18:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4NjJFRkJCQjE5QzUxRDNDAA== [2026-01-11 03:18:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:48:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBRTM3NTQyMjI2MjNFMjhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBRTM3NTQyMjI2MjNFMjhDAA==", "timestamp": "1768081705", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:18:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:18:27] [INFO] Sending instructions to 917202000200 [2026-01-11 03:18:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:18:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:18:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cd004f1b95a41ba971e8b8399799674", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:18:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBRTM3NTQyMjI2MjNFMjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBRTM3NTQyMjI2MjNFMjhDAA==\",\"timestamp\":\"1768081705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:18:33+05:30"} [2026-01-11 03:18:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBRTM3NTQyMjI2MjNFMjhDAA== [2026-01-11 03:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:18:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBRTM3NTQyMjI2MjNFMjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBRTM3NTQyMjI2MjNFMjhDAA==\",\"timestamp\":\"1768081705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:18:33+05:30"} [2026-01-11 03:18:34] [DEBUG] Ignoring event: delivered [2026-01-11 03:19:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:49:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyNjE0QjVFOTE1RDQ1NzRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyNjE0QjVFOTE1RDQ1NzRDAA==", "timestamp": "1768081741", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:19:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:19:03] [INFO] Sending instructions to 917202000200 [2026-01-11 03:19:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:19:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:19:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "331ecc1575ab459b84de78d81c28b6e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:19:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyNjE0QjVFOTE1RDQ1NzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyNjE0QjVFOTE1RDQ1NzRDAA==\",\"timestamp\":\"1768081741\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:07+05:30"} [2026-01-11 03:19:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyNjE0QjVFOTE1RDQ1NzRDAA== [2026-01-11 03:19:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyNjE0QjVFOTE1RDQ1NzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyNjE0QjVFOTE1RDQ1NzRDAA==\",\"timestamp\":\"1768081741\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:07+05:30"} [2026-01-11 03:19:08] [DEBUG] Ignoring event: delivered [2026-01-11 03:19:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:49:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5REE4MEYzMkE1MkU5NUQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5REE4MEYzMkE1MkU5NUQ2AA==", "timestamp": "1768081747", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:19:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:19:09] [INFO] Sending instructions to 917202000200 [2026-01-11 03:19:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:19:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:19:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "197a39bbe69243ae80899d81a24b0c82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:19:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:49:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCNEVFMTM3MkVEMDAwNjU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCNEVFMTM3MkVEMDAwNjU1AA==", "timestamp": "1768081753", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:19:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:19:15] [INFO] Sending instructions to 917202000200 [2026-01-11 03:19:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:19:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:19:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2690a6d370004bd984f60fbf930ff75a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5REE4MEYzMkE1MkU5NUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5REE4MEYzMkE1MkU5NUQ2AA==\",\"timestamp\":\"1768081747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:16+05:30"} [2026-01-11 03:19:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5REE4MEYzMkE1MkU5NUQ2AA== [2026-01-11 03:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5REE4MEYzMkE1MkU5NUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5REE4MEYzMkE1MkU5NUQ2AA==\",\"timestamp\":\"1768081747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:16+05:30"} [2026-01-11 03:19:19] [DEBUG] Ignoring event: delivered [2026-01-11 03:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCNEVFMTM3MkVEMDAwNjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCNEVFMTM3MkVEMDAwNjU1AA==\",\"timestamp\":\"1768081753\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:17+05:30"} [2026-01-11 03:19:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCNEVFMTM3MkVEMDAwNjU1AA== [2026-01-11 03:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCNEVFMTM3MkVEMDAwNjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCNEVFMTM3MkVEMDAwNjU1AA==\",\"timestamp\":\"1768081753\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:17+05:30"} [2026-01-11 03:19:19] [DEBUG] Ignoring event: delivered [2026-01-11 03:19:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:49:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBRjE0Q0EyNUVDRjUzQ0ZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBRjE0Q0EyNUVDRjUzQ0ZFAA==", "timestamp": "1768081759", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:19:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:19:21] [INFO] Sending instructions to 917202000200 [2026-01-11 03:19:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:19:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:19:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "349e31c11e5d49bb8586c050ec624426", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:19:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:49:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQjdENDk2RUY3RjlERjZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQjdENDk2RUY3RjlERjZCAA==", "timestamp": "1768081766", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:19:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:19:28] [INFO] Sending instructions to 917202000200 [2026-01-11 03:19:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:19:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:19:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f0464645cb3462b9b4efb15afa61922", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:19:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBRjE0Q0EyNUVDRjUzQ0ZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBRjE0Q0EyNUVDRjUzQ0ZFAA==\",\"timestamp\":\"1768081759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:30+05:30"} [2026-01-11 03:19:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBRjE0Q0EyNUVDRjUzQ0ZFAA== [2026-01-11 03:19:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBRjE0Q0EyNUVDRjUzQ0ZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBRjE0Q0EyNUVDRjUzQ0ZFAA==\",\"timestamp\":\"1768081759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:30+05:30"} [2026-01-11 03:19:31] [DEBUG] Ignoring event: delivered [2026-01-11 03:19:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQjdENDk2RUY3RjlERjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQjdENDk2RUY3RjlERjZCAA==\",\"timestamp\":\"1768081766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:30+05:30"} [2026-01-11 03:19:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQjdENDk2RUY3RjlERjZCAA== [2026-01-11 03:19:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:19:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQjdENDk2RUY3RjlERjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQjdENDk2RUY3RjlERjZCAA==\",\"timestamp\":\"1768081766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:19:30+05:30"} [2026-01-11 03:19:31] [DEBUG] Ignoring event: delivered [2026-01-11 03:20:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:50:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMEVBRURBMEE2Q0NGOEFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMEVBRURBMEE2Q0NGOEFGAA==", "timestamp": "1768081802", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:20:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:20:04] [INFO] Sending instructions to 917202000200 [2026-01-11 03:20:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:20:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:20:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "726bbe3ab6f646018b58dcfb63ce0266", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:20:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMEVBRURBMEE2Q0NGOEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMEVBRURBMEE2Q0NGOEFGAA==\",\"timestamp\":\"1768081802\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:20:06+05:30"} [2026-01-11 03:20:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMEVBRURBMEE2Q0NGOEFGAA== [2026-01-11 03:20:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMEVBRURBMEE2Q0NGOEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMEVBRURBMEE2Q0NGOEFGAA==\",\"timestamp\":\"1768081802\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:20:06+05:30"} [2026-01-11 03:20:07] [DEBUG] Ignoring event: delivered [2026-01-11 03:20:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:50:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxN0E0M0VCNkM4NEUxRjUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxN0E0M0VCNkM4NEUxRjUwAA==", "timestamp": "1768081808", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:20:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:20:09] [INFO] Sending instructions to 917202000200 [2026-01-11 03:20:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:20:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:20:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8bab11ba83af4ec1ab9e37b5b9e81941", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:20:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxN0E0M0VCNkM4NEUxRjUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxN0E0M0VCNkM4NEUxRjUwAA==\",\"timestamp\":\"1768081808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:20:12+05:30"} [2026-01-11 03:20:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxN0E0M0VCNkM4NEUxRjUwAA== [2026-01-11 03:20:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxN0E0M0VCNkM4NEUxRjUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxN0E0M0VCNkM4NEUxRjUwAA==\",\"timestamp\":\"1768081808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:20:12+05:30"} [2026-01-11 03:20:13] [DEBUG] Ignoring event: delivered [2026-01-11 03:20:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:50:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCQTJDQ0NGM0Y4OUU3NjY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCQTJDQ0NGM0Y4OUU3NjY4AA==", "timestamp": "1768081814", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:20:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:20:15] [INFO] Sending instructions to 917202000200 [2026-01-11 03:20:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:20:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:20:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "627dd1d629184d3e919a3935fcc7fe95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCQTJDQ0NGM0Y4OUU3NjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCQTJDQ0NGM0Y4OUU3NjY4AA==\",\"timestamp\":\"1768081814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:20:20+05:30"} [2026-01-11 03:20:22] [DEBUG] Ignoring event: delivered [2026-01-11 03:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCQTJDQ0NGM0Y4OUU3NjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCQTJDQ0NGM0Y4OUU3NjY4AA==\",\"timestamp\":\"1768081814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:20:20+05:30"} [2026-01-11 03:20:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCQTJDQ0NGM0Y4OUU3NjY4AA== [2026-01-11 03:20:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:50:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5NDNGRkM3MzdDQkVDODc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5NDNGRkM3MzdDQkVDODc4AA==", "timestamp": "1768081850", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:20:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:20:52] [INFO] Sending instructions to 917202000200 [2026-01-11 03:20:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:20:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:20:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7950ebb8e0a4619986a602142589142", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:20:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5NDNGRkM3MzdDQkVDODc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5NDNGRkM3MzdDQkVDODc4AA==\",\"timestamp\":\"1768081850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:20:55+05:30"} [2026-01-11 03:20:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5NDNGRkM3MzdDQkVDODc4AA== [2026-01-11 03:20:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5NDNGRkM3MzdDQkVDODc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5NDNGRkM3MzdDQkVDODc4AA==\",\"timestamp\":\"1768081850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:20:55+05:30"} [2026-01-11 03:20:55] [DEBUG] Ignoring event: delivered [2026-01-11 03:20:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:50:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDBGRDQ3NEU2NjY4QUYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDBGRDQ3NEU2NjY4QUYyAA==", "timestamp": "1768081856", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:20:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:20:57] [INFO] Sending instructions to 917202000200 [2026-01-11 03:20:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:20:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:20:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a2a797718d648d38248ae556b59c8fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:21:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:51:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NUIwNjBFQkZCMkY3REJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NUIwNjBFQkZCMkY3REJEAA==", "timestamp": "1768081861", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:21:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:21:03] [INFO] Sending instructions to 917202000200 [2026-01-11 03:21:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:21:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:21:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d38495f5d7cf4cdf829bd9ce0ff935fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:21:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDBGRDQ3NEU2NjY4QUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDBGRDQ3NEU2NjY4QUYyAA==\",\"timestamp\":\"1768081856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:02+05:30"} [2026-01-11 03:21:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDBGRDQ3NEU2NjY4QUYyAA== [2026-01-11 03:21:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:20:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDBGRDQ3NEU2NjY4QUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGRDBGRDQ3NEU2NjY4QUYyAA==\",\"timestamp\":\"1768081856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:02+05:30"} [2026-01-11 03:21:03] [DEBUG] Ignoring event: delivered [2026-01-11 03:21:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NUIwNjBFQkZCMkY3REJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NUIwNjBFQkZCMkY3REJEAA==\",\"timestamp\":\"1768081861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:03+05:30"} [2026-01-11 03:21:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NUIwNjBFQkZCMkY3REJEAA== [2026-01-11 03:21:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NUIwNjBFQkZCMkY3REJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NUIwNjBFQkZCMkY3REJEAA==\",\"timestamp\":\"1768081861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:03+05:30"} [2026-01-11 03:21:04] [DEBUG] Ignoring event: delivered [2026-01-11 03:21:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:51:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyMTRDNzg5ODdFRURGN0JEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyMTRDNzg5ODdFRURGN0JEAA==", "timestamp": "1768081867", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:21:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:21:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:21:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:21:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:21:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c418f76edd341ef95c6bcff42c24b1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyMTRDNzg5ODdFRURGN0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyMTRDNzg5ODdFRURGN0JEAA==\",\"timestamp\":\"1768081867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:16+05:30"} [2026-01-11 03:21:17] [DEBUG] Ignoring event: delivered [2026-01-11 03:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyMTRDNzg5ODdFRURGN0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyMTRDNzg5ODdFRURGN0JEAA==\",\"timestamp\":\"1768081867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:16+05:30"} [2026-01-11 03:21:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyMTRDNzg5ODdFRURGN0JEAA== [2026-01-11 03:21:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:51:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3REVBRjY3MkM2OTlCQzFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3REVBRjY3MkM2OTlCQzFBAA==", "timestamp": "1768081903", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:21:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:21:45] [INFO] Sending instructions to 917202000200 [2026-01-11 03:21:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:21:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:21:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ffa7bafbc5c4bf7af204ee58248b195", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:21:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3REVBRjY3MkM2OTlCQzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3REVBRjY3MkM2OTlCQzFBAA==\",\"timestamp\":\"1768081903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:46+05:30"} [2026-01-11 03:21:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3REVBRjY3MkM2OTlCQzFBAA== [2026-01-11 03:21:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3REVBRjY3MkM2OTlCQzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3REVBRjY3MkM2OTlCQzFBAA==\",\"timestamp\":\"1768081903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:46+05:30"} [2026-01-11 03:21:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:21:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:51:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNDM3MjI3MUVCQTVFQzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNDM3MjI3MUVCQTVFQzM3AA==", "timestamp": "1768081909", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:21:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:21:50] [INFO] Sending instructions to 917202000200 [2026-01-11 03:21:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:21:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:21:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51d8ca0180194df5a86812bb5a0acba6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:21:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:51:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1QUJDNkQwOTU3MkI0MjFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1QUJDNkQwOTU3MkI0MjFBAA==", "timestamp": "1768081914", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:21:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:21:55] [INFO] Sending instructions to 917202000200 [2026-01-11 03:21:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:21:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:21:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c089a718f3874d3b95b70c3f981e9258", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNDM3MjI3MUVCQTVFQzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNDM3MjI3MUVCQTVFQzM3AA==\",\"timestamp\":\"1768081909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:58+05:30"} [2026-01-11 03:22:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNDM3MjI3MUVCQTVFQzM3AA== [2026-01-11 03:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNDM3MjI3MUVCQTVFQzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNDM3MjI3MUVCQTVFQzM3AA==\",\"timestamp\":\"1768081909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:58+05:30"} [2026-01-11 03:22:00] [DEBUG] Ignoring event: delivered [2026-01-11 03:22:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:52:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFQTUyQzc2QjdFRTRFNDY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFQTUyQzc2QjdFRTRFNDY4AA==", "timestamp": "1768081919", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:22:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:22:00] [INFO] Sending instructions to 917202000200 [2026-01-11 03:22:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:22:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:22:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1QUJDNkQwOTU3MkI0MjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1QUJDNkQwOTU3MkI0MjFBAA==\",\"timestamp\":\"1768081914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:59+05:30"} [2026-01-11 03:22:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1QUJDNkQwOTU3MkI0MjFBAA== [2026-01-11 03:22:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:21:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1QUJDNkQwOTU3MkI0MjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1QUJDNkQwOTU3MkI0MjFBAA==\",\"timestamp\":\"1768081914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:21:59+05:30"} [2026-01-11 03:22:01] [DEBUG] Ignoring event: delivered [2026-01-11 03:22:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3a3c9e092024eebb98b4c65d1ea2b96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:22:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:22:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFQTUyQzc2QjdFRTRFNDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFQTUyQzc2QjdFRTRFNDY4AA==\",\"timestamp\":\"1768081919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:22:03+05:30"} [2026-01-11 03:22:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFQTUyQzc2QjdFRTRFNDY4AA== [2026-01-11 03:22:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:22:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFQTUyQzc2QjdFRTRFNDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFQTUyQzc2QjdFRTRFNDY4AA==\",\"timestamp\":\"1768081919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:22:03+05:30"} [2026-01-11 03:22:04] [DEBUG] Ignoring event: delivered [2026-01-11 03:22:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:52:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNzUwQjYzOEJERDY3NTA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNzUwQjYzOEJERDY3NTA0AA==", "timestamp": "1768081955", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:22:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:22:37] [INFO] Sending instructions to 917202000200 [2026-01-11 03:22:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:22:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:22:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00f6589305cb4d76b30f03c7d89da2b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:22:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:52:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5NUQzRUJCQUFBMTk1NkZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5NUQzRUJCQUFBMTk1NkZGAA==", "timestamp": "1768081961", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:22:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:22:43] [INFO] Sending instructions to 917202000200 [2026-01-11 03:22:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:22:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:22:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c726958e343b4d058045c31a2b0a1666", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:22:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:52:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1MDYwNjVENzlFMzU4MDE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1MDYwNjVENzlFMzU4MDE4AA==", "timestamp": "1768081967", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:22:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:22:49] [INFO] Sending instructions to 917202000200 [2026-01-11 03:22:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:22:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:22:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02d86857f1c344ebba4f526c6498f0da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:22:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:22:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNzUwQjYzOEJERDY3NTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNzUwQjYzOEJERDY3NTA0AA==\",\"timestamp\":\"1768081955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:22:48+05:30"} [2026-01-11 03:22:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNzUwQjYzOEJERDY3NTA0AA== [2026-01-11 03:22:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:22:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNzUwQjYzOEJERDY3NTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNzUwQjYzOEJERDY3NTA0AA==\",\"timestamp\":\"1768081955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:22:48+05:30"} [2026-01-11 03:22:50] [DEBUG] Ignoring event: delivered [2026-01-11 03:22:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:22:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5NUQzRUJCQUFBMTk1NkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5NUQzRUJCQUFBMTk1NkZGAA==\",\"timestamp\":\"1768081961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:22:48+05:30"} [2026-01-11 03:22:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5NUQzRUJCQUFBMTk1NkZGAA== [2026-01-11 03:22:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:22:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5NUQzRUJCQUFBMTk1NkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5NUQzRUJCQUFBMTk1NkZGAA==\",\"timestamp\":\"1768081961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:22:48+05:30"} [2026-01-11 03:22:50] [DEBUG] Ignoring event: delivered [2026-01-11 03:22:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:22:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1MDYwNjVENzlFMzU4MDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1MDYwNjVENzlFMzU4MDE4AA==\",\"timestamp\":\"1768081967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:22:49+05:30"} [2026-01-11 03:22:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:22:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1MDYwNjVENzlFMzU4MDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1MDYwNjVENzlFMzU4MDE4AA==\",\"timestamp\":\"1768081967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:22:49+05:30"} [2026-01-11 03:22:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1MDYwNjVENzlFMzU4MDE4AA== [2026-01-11 03:22:51] [DEBUG] Ignoring event: delivered [2026-01-11 03:23:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:53:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEMjFEMkI2NzA5N0M1NzI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEMjFEMkI2NzA5N0M1NzI5AA==", "timestamp": "1768082003", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:23:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:23:25] [INFO] Sending instructions to 917202000200 [2026-01-11 03:23:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:23:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:23:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c890c8253c924d96bfd0ad619b30aeab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:23:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:53:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMkE4RkVCMjVFNTUyQTM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMkE4RkVCMjVFNTUyQTM3AA==", "timestamp": "1768082010", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:23:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:23:31] [INFO] Sending instructions to 917202000200 [2026-01-11 03:23:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:23:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:23:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30243d06b7974dc3a5009a65eee91fd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:23:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:23:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEMjFEMkI2NzA5N0M1NzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEMjFEMkI2NzA5N0M1NzI5AA==\",\"timestamp\":\"1768082003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:23:30+05:30"} [2026-01-11 03:23:32] [DEBUG] Ignoring event: delivered [2026-01-11 03:23:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:23:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEMjFEMkI2NzA5N0M1NzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEMjFEMkI2NzA5N0M1NzI5AA==\",\"timestamp\":\"1768082003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:23:30+05:30"} [2026-01-11 03:23:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEMjFEMkI2NzA5N0M1NzI5AA== [2026-01-11 03:23:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:53:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5RjZDRDNDNkFGNTU3NDU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5RjZDRDNDNkFGNTU3NDU0AA==", "timestamp": "1768082015", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:23:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:23:36] [INFO] Sending instructions to 917202000200 [2026-01-11 03:23:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:23:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:23:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ab1f8d22c3f404f8f635283118d2ac4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:23:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:23:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMkE4RkVCMjVFNTUyQTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMkE4RkVCMjVFNTUyQTM3AA==\",\"timestamp\":\"1768082010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:23:42+05:30"} [2026-01-11 03:23:43] [DEBUG] Ignoring event: delivered [2026-01-11 03:23:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:23:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMkE4RkVCMjVFNTUyQTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMkE4RkVCMjVFNTUyQTM3AA==\",\"timestamp\":\"1768082010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:23:42+05:30"} [2026-01-11 03:23:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMkE4RkVCMjVFNTUyQTM3AA== [2026-01-11 03:23:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:23:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5RjZDRDNDNkFGNTU3NDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5RjZDRDNDNkFGNTU3NDU0AA==\",\"timestamp\":\"1768082015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:23:42+05:30"} [2026-01-11 03:23:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5RjZDRDNDNkFGNTU3NDU0AA== [2026-01-11 03:23:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:23:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5RjZDRDNDNkFGNTU3NDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5RjZDRDNDNkFGNTU3NDU0AA==\",\"timestamp\":\"1768082015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:23:42+05:30"} [2026-01-11 03:23:43] [DEBUG] Ignoring event: delivered [2026-01-11 03:24:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:54:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3MTgyQjJGNTI1RDI1MjM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3MTgyQjJGNTI1RDI1MjM1AA==", "timestamp": "1768082051", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:24:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:24:13] [INFO] Sending instructions to 917202000200 [2026-01-11 03:24:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:24:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:24:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1919b7ab57a4eafb4bb713f68403440", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:24:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:54:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5Q0ZCMTVFOUNENzY1MEREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5Q0ZCMTVFOUNENzY1MEREAA==", "timestamp": "1768082057", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:24:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:24:19] [INFO] Sending instructions to 917202000200 [2026-01-11 03:24:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:24:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:24:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbfef8da7a5441499b29fe39d0a5da0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:24:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3MTgyQjJGNTI1RDI1MjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3MTgyQjJGNTI1RDI1MjM1AA==\",\"timestamp\":\"1768082051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:21+05:30"} [2026-01-11 03:24:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3MTgyQjJGNTI1RDI1MjM1AA== [2026-01-11 03:24:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3MTgyQjJGNTI1RDI1MjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3MTgyQjJGNTI1RDI1MjM1AA==\",\"timestamp\":\"1768082051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:21+05:30"} [2026-01-11 03:24:23] [DEBUG] Ignoring event: delivered [2026-01-11 03:24:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5Q0ZCMTVFOUNENzY1MEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5Q0ZCMTVFOUNENzY1MEREAA==\",\"timestamp\":\"1768082057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:22+05:30"} [2026-01-11 03:24:23] [DEBUG] Ignoring event: delivered [2026-01-11 03:24:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5Q0ZCMTVFOUNENzY1MEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5Q0ZCMTVFOUNENzY1MEREAA==\",\"timestamp\":\"1768082057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:22+05:30"} [2026-01-11 03:24:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5Q0ZCMTVFOUNENzY1MEREAA== [2026-01-11 03:24:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:54:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEREM4NUQ4NUFCM0U2RjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEREM4NUQ4NUFCM0U2RjA5AA==", "timestamp": "1768082062", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:24:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:24:24] [INFO] Sending instructions to 917202000200 [2026-01-11 03:24:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:24:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:24:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a117abb0ec4439e8759f60a0caf13d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:24:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEREM4NUQ4NUFCM0U2RjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEREM4NUQ4NUFCM0U2RjA5AA==\",\"timestamp\":\"1768082062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:28+05:30"} [2026-01-11 03:24:29] [DEBUG] Ignoring event: delivered [2026-01-11 03:24:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEREM4NUQ4NUFCM0U2RjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEREM4NUQ4NUFCM0U2RjA5AA==\",\"timestamp\":\"1768082062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:28+05:30"} [2026-01-11 03:24:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEREM4NUQ4NUFCM0U2RjA5AA== [2026-01-11 03:24:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:54:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDMkM0RDJGRENBRjc2MEU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDMkM0RDJGRENBRjc2MEU1AA==", "timestamp": "1768082067", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:24:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:24:29] [INFO] Sending instructions to 917202000200 [2026-01-11 03:24:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:24:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:24:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8194088c425f475897fbdd5f647e2725", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDMkM0RDJGRENBRjc2MEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDMkM0RDJGRENBRjc2MEU1AA==\",\"timestamp\":\"1768082067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:30+05:30"} [2026-01-11 03:24:30] [DEBUG] Ignoring event: delivered [2026-01-11 03:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDMkM0RDJGRENBRjc2MEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDMkM0RDJGRENBRjc2MEU1AA==\",\"timestamp\":\"1768082067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:30+05:30"} [2026-01-11 03:24:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDMkM0RDJGRENBRjc2MEU1AA== [2026-01-11 03:24:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:54:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0RjAxNjNENDg2MUMzNDU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0RjAxNjNENDg2MUMzNDU1AA==", "timestamp": "1768082073", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:24:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:24:35] [INFO] Sending instructions to 917202000200 [2026-01-11 03:24:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:24:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:24:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20b4eaebf4dd432185bc8b8f1cf52e37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:24:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0RjAxNjNENDg2MUMzNDU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0RjAxNjNENDg2MUMzNDU1AA==\",\"timestamp\":\"1768082073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:37+05:30"} [2026-01-11 03:24:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0RjAxNjNENDg2MUMzNDU1AA== [2026-01-11 03:24:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0RjAxNjNENDg2MUMzNDU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0RjAxNjNENDg2MUMzNDU1AA==\",\"timestamp\":\"1768082073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:37+05:30"} [2026-01-11 03:24:38] [DEBUG] Ignoring event: delivered [2026-01-11 03:24:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:54:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2RDU0OEVGQzA4RDExQjE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2RDU0OEVGQzA4RDExQjE4AA==", "timestamp": "1768082079", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:24:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:24:41] [INFO] Sending instructions to 917202000200 [2026-01-11 03:24:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:24:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:24:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "569fb181be1044e78ca1043363d8255f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:24:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:54:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzRTk0M0U2NDIyNUJDN0MzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzRTk0M0U2NDIyNUJDN0MzAA==", "timestamp": "1768082085", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:24:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:24:47] [INFO] Sending instructions to 917202000200 [2026-01-11 03:24:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:24:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:24:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "185bced638f1480eb9b3b4c421c85e37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:24:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2RDU0OEVGQzA4RDExQjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2RDU0OEVGQzA4RDExQjE4AA==\",\"timestamp\":\"1768082079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:51+05:30"} [2026-01-11 03:24:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2RDU0OEVGQzA4RDExQjE4AA== [2026-01-11 03:24:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2RDU0OEVGQzA4RDExQjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2RDU0OEVGQzA4RDExQjE4AA==\",\"timestamp\":\"1768082079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:51+05:30"} [2026-01-11 03:24:52] [DEBUG] Ignoring event: delivered [2026-01-11 03:24:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzRTk0M0U2NDIyNUJDN0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzRTk0M0U2NDIyNUJDN0MzAA==\",\"timestamp\":\"1768082085\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:51+05:30"} [2026-01-11 03:24:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzRTk0M0U2NDIyNUJDN0MzAA== [2026-01-11 03:24:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzRTk0M0U2NDIyNUJDN0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzRTk0M0U2NDIyNUJDN0MzAA==\",\"timestamp\":\"1768082085\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:24:51+05:30"} [2026-01-11 03:24:52] [DEBUG] Ignoring event: delivered [2026-01-11 03:24:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:54:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1NjU4MUIyRTMxNjNBOEJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1NjU4MUIyRTMxNjNBOEJEAA==", "timestamp": "1768082091", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:24:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:24:52] [INFO] Sending instructions to 917202000200 [2026-01-11 03:24:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:24:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:24:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe2f4f97cc6e47a4b2224facc943ac39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:24:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:54:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxMDg4QjhEMTYzMTNFNUY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxMDg4QjhEMTYzMTNFNUY4AA==", "timestamp": "1768082097", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:24:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:24:58] [INFO] Sending instructions to 917202000200 [2026-01-11 03:24:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:24:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:24:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a832e0a3e4e64e3c96a173e2f8c51c1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:25:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1NjU4MUIyRTMxNjNBOEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1NjU4MUIyRTMxNjNBOEJEAA==\",\"timestamp\":\"1768082091\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:00+05:30"} [2026-01-11 03:25:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1NjU4MUIyRTMxNjNBOEJEAA== [2026-01-11 03:25:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1NjU4MUIyRTMxNjNBOEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1NjU4MUIyRTMxNjNBOEJEAA==\",\"timestamp\":\"1768082091\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:00+05:30"} [2026-01-11 03:25:01] [DEBUG] Ignoring event: delivered [2026-01-11 03:25:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxMDg4QjhEMTYzMTNFNUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxMDg4QjhEMTYzMTNFNUY4AA==\",\"timestamp\":\"1768082097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:00+05:30"} [2026-01-11 03:25:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxMDg4QjhEMTYzMTNFNUY4AA== [2026-01-11 03:25:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:24:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxMDg4QjhEMTYzMTNFNUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxMDg4QjhEMTYzMTNFNUY4AA==\",\"timestamp\":\"1768082097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:00+05:30"} [2026-01-11 03:25:02] [DEBUG] Ignoring event: delivered [2026-01-11 03:25:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:55:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4QzE1NTUyOUIxNzk5MzdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4QzE1NTUyOUIxNzk5MzdEAA==", "timestamp": "1768082102", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:25:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:25:03] [INFO] Sending instructions to 917202000200 [2026-01-11 03:25:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:25:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:25:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9ce2433721647528a7bd8527506253a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:25:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:25:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4QzE1NTUyOUIxNzk5MzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4QzE1NTUyOUIxNzk5MzdEAA==\",\"timestamp\":\"1768082102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:06+05:30"} [2026-01-11 03:25:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4QzE1NTUyOUIxNzk5MzdEAA== [2026-01-11 03:25:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:25:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4QzE1NTUyOUIxNzk5MzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM4QzE1NTUyOUIxNzk5MzdEAA==\",\"timestamp\":\"1768082102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:06+05:30"} [2026-01-11 03:25:07] [DEBUG] Ignoring event: delivered [2026-01-11 03:25:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:55:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIwQzcwMjg0QjcwREU2NDVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIwQzcwMjg0QjcwREU2NDVFAA==", "timestamp": "1768082138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:25:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:25:40] [INFO] Sending instructions to 917202000200 [2026-01-11 03:25:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:25:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:25:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "415dc08a65d14c05b62bdc42bba1fcb5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:25:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:55:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCM0RGQTgxNURCNTc0MUUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCM0RGQTgxNURCNTc0MUUzAA==", "timestamp": "1768082144", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:25:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:25:46] [INFO] Sending instructions to 917202000200 [2026-01-11 03:25:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:25:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:25:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIwQzcwMjg0QjcwREU2NDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIwQzcwMjg0QjcwREU2NDVFAA==\",\"timestamp\":\"1768082138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:45+05:30"} [2026-01-11 03:25:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIwQzcwMjg0QjcwREU2NDVFAA== [2026-01-11 03:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:25:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIwQzcwMjg0QjcwREU2NDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIwQzcwMjg0QjcwREU2NDVFAA==\",\"timestamp\":\"1768082138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:45+05:30"} [2026-01-11 03:25:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:25:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "444cc10a15b54affa0580e1863d42181", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:25:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:55:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NjU1OEIwNEQyMDhBNjQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NjU1OEIwNEQyMDhBNjQ4AA==", "timestamp": "1768082150", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:25:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:25:52] [INFO] Sending instructions to 917202000200 [2026-01-11 03:25:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:25:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:25:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbbcc33113a14274b5ed134a322d4a88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCM0RGQTgxNURCNTc0MUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCM0RGQTgxNURCNTc0MUUzAA==\",\"timestamp\":\"1768082144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:51+05:30"} [2026-01-11 03:25:53] [DEBUG] Ignoring event: delivered [2026-01-11 03:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCM0RGQTgxNURCNTc0MUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCM0RGQTgxNURCNTc0MUUzAA==\",\"timestamp\":\"1768082144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:51+05:30"} [2026-01-11 03:25:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCM0RGQTgxNURCNTc0MUUzAA== [2026-01-11 03:25:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NjU1OEIwNEQyMDhBNjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NjU1OEIwNEQyMDhBNjQ4AA==\",\"timestamp\":\"1768082150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:53+05:30"} [2026-01-11 03:25:54] [DEBUG] Ignoring event: delivered [2026-01-11 03:25:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NjU1OEIwNEQyMDhBNjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NjU1OEIwNEQyMDhBNjQ4AA==\",\"timestamp\":\"1768082150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:25:53+05:30"} [2026-01-11 03:25:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NjU1OEIwNEQyMDhBNjQ4AA== [2026-01-11 03:26:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:56:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjgxRkYzNDlFODI0QzU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjgxRkYzNDlFODI0QzU1AA==", "timestamp": "1768082186", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:26:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:26:28] [INFO] Sending instructions to 917202000200 [2026-01-11 03:26:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:26:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:26:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc11083d6b53420391b6ebfa8fe3ad8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:26:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:26:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjgxRkYzNDlFODI0QzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjgxRkYzNDlFODI0QzU1AA==\",\"timestamp\":\"1768082186\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:26:32+05:30"} [2026-01-11 03:26:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjgxRkYzNDlFODI0QzU1AA== [2026-01-11 03:26:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:26:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjgxRkYzNDlFODI0QzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjgxRkYzNDlFODI0QzU1AA==\",\"timestamp\":\"1768082186\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:26:32+05:30"} [2026-01-11 03:26:33] [DEBUG] Ignoring event: delivered [2026-01-11 03:26:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:56:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0RTBDMTA0MzBDNzEyMkEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0RTBDMTA0MzBDNzEyMkEyAA==", "timestamp": "1768082192", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:26:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:26:34] [INFO] Sending instructions to 917202000200 [2026-01-11 03:26:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:26:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:26:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b611af70c694dc69908548a37df0df6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:26:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:56:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5RjZENzE5NkUyNUE3NTc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5RjZENzE5NkUyNUE3NTc4AA==", "timestamp": "1768082198", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:26:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:26:39] [INFO] Sending instructions to 917202000200 [2026-01-11 03:26:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:26:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:26:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "215768b055b246119150f0803d817631", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:26:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:26:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0RTBDMTA0MzBDNzEyMkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0RTBDMTA0MzBDNzEyMkEyAA==\",\"timestamp\":\"1768082192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:26:44+05:30"} [2026-01-11 03:26:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0RTBDMTA0MzBDNzEyMkEyAA== [2026-01-11 03:26:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:26:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0RTBDMTA0MzBDNzEyMkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0RTBDMTA0MzBDNzEyMkEyAA==\",\"timestamp\":\"1768082192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:26:44+05:30"} [2026-01-11 03:26:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:26:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:26:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5RjZENzE5NkUyNUE3NTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5RjZENzE5NkUyNUE3NTc4AA==\",\"timestamp\":\"1768082198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:26:45+05:30"} [2026-01-11 03:26:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5RjZENzE5NkUyNUE3NTc4AA== [2026-01-11 03:26:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:26:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5RjZENzE5NkUyNUE3NTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5RjZENzE5NkUyNUE3NTc4AA==\",\"timestamp\":\"1768082198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:26:45+05:30"} [2026-01-11 03:26:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:27:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:57:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQyODZGRTJENzQ3NkJEMzA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQyODZGRTJENzQ3NkJEMzA4AA==", "timestamp": "1768082234", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:27:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:27:16] [INFO] Sending instructions to 917202000200 [2026-01-11 03:27:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:27:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:27:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "197bb280822a442e8c921d993c0c4093", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:27:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:57:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RCNDkzMkYwRTI0QkJDOEEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RCNDkzMkYwRTI0QkJDOEEyAA==", "timestamp": "1768082239", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:27:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:27:21] [INFO] Sending instructions to 917202000200 [2026-01-11 03:27:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:27:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:27:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ba251168fd14e11af68c9d4a977afee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:27:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:57:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGRTBDQzExQURBQjBDMUVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGRTBDQzExQURBQjBDMUVGAA==", "timestamp": "1768082245", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:27:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:27:27] [INFO] Sending instructions to 917202000200 [2026-01-11 03:27:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:27:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:27:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd30883e526b4745b4da00dacf9fdca3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:27:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQyODZGRTJENzQ3NkJEMzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQyODZGRTJENzQ3NkJEMzA4AA==\",\"timestamp\":\"1768082234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:27:29+05:30"} [2026-01-11 03:27:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQyODZGRTJENzQ3NkJEMzA4AA== [2026-01-11 03:27:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:27:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQyODZGRTJENzQ3NkJEMzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQyODZGRTJENzQ3NkJEMzA4AA==\",\"timestamp\":\"1768082234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:27:29+05:30"} [2026-01-11 03:27:31] [DEBUG] Ignoring event: delivered [2026-01-11 03:27:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RCNDkzMkYwRTI0QkJDOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RCNDkzMkYwRTI0QkJDOEEyAA==\",\"timestamp\":\"1768082239\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:27:29+05:30"} [2026-01-11 03:27:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RCNDkzMkYwRTI0QkJDOEEyAA== [2026-01-11 03:27:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RCNDkzMkYwRTI0QkJDOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RCNDkzMkYwRTI0QkJDOEEyAA==\",\"timestamp\":\"1768082239\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:27:29+05:30"} [2026-01-11 03:27:31] [DEBUG] Ignoring event: delivered [2026-01-11 03:27:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:27:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGRTBDQzExQURBQjBDMUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGRTBDQzExQURBQjBDMUVGAA==\",\"timestamp\":\"1768082245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:27:29+05:30"} [2026-01-11 03:27:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGRTBDQzExQURBQjBDMUVGAA== [2026-01-11 03:27:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:27:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGRTBDQzExQURBQjBDMUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGRTBDQzExQURBQjBDMUVGAA==\",\"timestamp\":\"1768082245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:27:29+05:30"} [2026-01-11 03:27:31] [DEBUG] Ignoring event: delivered [2026-01-11 03:27:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:57:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBODUwNkU0QkNCRjZGNjk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBODUwNkU0QkNCRjZGNjk3AA==", "timestamp": "1768082251", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:27:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:27:32] [INFO] Sending instructions to 917202000200 [2026-01-11 03:27:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:27:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:27:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df077a2685974c33a2e798416e8c2028", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:27:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBODUwNkU0QkNCRjZGNjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBODUwNkU0QkNCRjZGNjk3AA==\",\"timestamp\":\"1768082251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:27:38+05:30"} [2026-01-11 03:27:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBODUwNkU0QkNCRjZGNjk3AA== [2026-01-11 03:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:27:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBODUwNkU0QkNCRjZGNjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBODUwNkU0QkNCRjZGNjk3AA==\",\"timestamp\":\"1768082251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:27:38+05:30"} [2026-01-11 03:27:39] [DEBUG] Ignoring event: delivered [2026-01-11 03:28:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:58:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRjVEMzU0RjYyRjMwODQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRjVEMzU0RjYyRjMwODQzAA==", "timestamp": "1768082287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:28:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:28:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:28:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:28:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:28:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1778f2d0583e4df18f175be4b0c6e0c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRjVEMzU0RjYyRjMwODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRjVEMzU0RjYyRjMwODQzAA==\",\"timestamp\":\"1768082287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:28:13+05:30"} [2026-01-11 03:28:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRjVEMzU0RjYyRjMwODQzAA== [2026-01-11 03:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRjVEMzU0RjYyRjMwODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRjVEMzU0RjYyRjMwODQzAA==\",\"timestamp\":\"1768082287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:28:13+05:30"} [2026-01-11 03:28:14] [DEBUG] Ignoring event: delivered [2026-01-11 03:28:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:58:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjk0QTdDRkY3MDE2QjYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjk0QTdDRkY3MDE2QjYzAA==", "timestamp": "1768082292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:28:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:28:14] [INFO] Sending instructions to 917202000200 [2026-01-11 03:28:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:28:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:28:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d86681e6e38407e8cffe62273e8b07f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:28:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:58:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzgwNkI4MENENERENDVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzgwNkI4MENENERENDVGAA==", "timestamp": "1768082298", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:28:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:28:19] [INFO] Sending instructions to 917202000200 [2026-01-11 03:28:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:28:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:28:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d69018801b8b4f0cac8347ff9997140c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:28:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjk0QTdDRkY3MDE2QjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjk0QTdDRkY3MDE2QjYzAA==\",\"timestamp\":\"1768082292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:28:19+05:30"} [2026-01-11 03:28:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjk0QTdDRkY3MDE2QjYzAA== [2026-01-11 03:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:28:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjk0QTdDRkY3MDE2QjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjk0QTdDRkY3MDE2QjYzAA==\",\"timestamp\":\"1768082292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:28:19+05:30"} [2026-01-11 03:28:20] [DEBUG] Ignoring event: delivered [2026-01-11 03:28:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:58:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyOEZDMkYxQkZGNzkzMEZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyOEZDMkYxQkZGNzkzMEZDAA==", "timestamp": "1768082303", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:28:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:28:25] [INFO] Sending instructions to 917202000200 [2026-01-11 03:28:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:28:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:28:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbf665f179824a4d833dbd8848f07439", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:28:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzgwNkI4MENENERENDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzgwNkI4MENENERENDVGAA==\",\"timestamp\":\"1768082298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:28:32+05:30"} [2026-01-11 03:28:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzgwNkI4MENENERENDVGAA== [2026-01-11 03:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:28:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzgwNkI4MENENERENDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzgwNkI4MENENERENDVGAA==\",\"timestamp\":\"1768082298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:28:32+05:30"} [2026-01-11 03:28:32] [DEBUG] Ignoring event: delivered [2026-01-11 03:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:28:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyOEZDMkYxQkZGNzkzMEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyOEZDMkYxQkZGNzkzMEZDAA==\",\"timestamp\":\"1768082303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:28:32+05:30"} [2026-01-11 03:28:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyOEZDMkYxQkZGNzkzMEZDAA== [2026-01-11 03:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:28:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyOEZDMkYxQkZGNzkzMEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIyOEZDMkYxQkZGNzkzMEZDAA==\",\"timestamp\":\"1768082303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:28:32+05:30"} [2026-01-11 03:28:32] [DEBUG] Ignoring event: delivered [2026-01-11 03:29:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:59:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3OUM4QUY1ODcwQ0NBQTA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3OUM4QUY1ODcwQ0NBQTA0AA==", "timestamp": "1768082339", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:29:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:29:01] [INFO] Sending instructions to 917202000200 [2026-01-11 03:29:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:29:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:29:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a201056cc8674ac485540fd4a11bae06", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:29:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:59:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxRDQ4OTUwNkVEMUY5M0UxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxRDQ4OTUwNkVEMUY5M0UxAA==", "timestamp": "1768082345", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:29:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:29:06] [INFO] Sending instructions to 917202000200 [2026-01-11 03:29:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:29:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:29:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8360cb9f097457292ef402edbb9272f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:29:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3OUM4QUY1ODcwQ0NBQTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3OUM4QUY1ODcwQ0NBQTA0AA==\",\"timestamp\":\"1768082339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:08+05:30"} [2026-01-11 03:29:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3OUM4QUY1ODcwQ0NBQTA0AA== [2026-01-11 03:29:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3OUM4QUY1ODcwQ0NBQTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3OUM4QUY1ODcwQ0NBQTA0AA==\",\"timestamp\":\"1768082339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:08+05:30"} [2026-01-11 03:29:10] [DEBUG] Ignoring event: delivered [2026-01-11 03:29:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxRDQ4OTUwNkVEMUY5M0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxRDQ4OTUwNkVEMUY5M0UxAA==\",\"timestamp\":\"1768082345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:08+05:30"} [2026-01-11 03:29:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxRDQ4OTUwNkVEMUY5M0UxAA== [2026-01-11 03:29:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxRDQ4OTUwNkVEMUY5M0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxRDQ4OTUwNkVEMUY5M0UxAA==\",\"timestamp\":\"1768082345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:08+05:30"} [2026-01-11 03:29:10] [DEBUG] Ignoring event: delivered [2026-01-11 03:29:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:59:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwNDVDQTM5ODdDRUYwNEJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwNDVDQTM5ODdDRUYwNEJCAA==", "timestamp": "1768082350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:29:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:29:12] [INFO] Sending instructions to 917202000200 [2026-01-11 03:29:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:29:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:29:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ab48347ebf847aca4e1a62707218357", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:29:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwNDVDQTM5ODdDRUYwNEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwNDVDQTM5ODdDRUYwNEJCAA==\",\"timestamp\":\"1768082350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:14+05:30"} [2026-01-11 03:29:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwNDVDQTM5ODdDRUYwNEJCAA== [2026-01-11 03:29:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwNDVDQTM5ODdDRUYwNEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwNDVDQTM5ODdDRUYwNEJCAA==\",\"timestamp\":\"1768082350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:14+05:30"} [2026-01-11 03:29:15] [DEBUG] Ignoring event: delivered [2026-01-11 03:29:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:59:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQkFDQkNBODMwM0I3MTMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQkFDQkNBODMwM0I3MTMzAA==", "timestamp": "1768082355", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:29:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:29:17] [INFO] Sending instructions to 917202000200 [2026-01-11 03:29:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:29:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:29:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "877f81b5d08a42669f3e84d222b72cdb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:29:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQkFDQkNBODMwM0I3MTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQkFDQkNBODMwM0I3MTMzAA==\",\"timestamp\":\"1768082355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:19+05:30"} [2026-01-11 03:29:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQkFDQkNBODMwM0I3MTMzAA== [2026-01-11 03:29:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQkFDQkNBODMwM0I3MTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQkFDQkNBODMwM0I3MTMzAA==\",\"timestamp\":\"1768082355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:19+05:30"} [2026-01-11 03:29:19] [DEBUG] Ignoring event: delivered [2026-01-11 03:29:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:59:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMzU4RUIzQThFMzZBNEExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMzU4RUIzQThFMzZBNEExAA==", "timestamp": "1768082361", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:29:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:29:22] [INFO] Sending instructions to 917202000200 [2026-01-11 03:29:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:29:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:29:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "483f8a89d28d49f78ed9637b1bf62247", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:29:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMzU4RUIzQThFMzZBNEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMzU4RUIzQThFMzZBNEExAA==\",\"timestamp\":\"1768082361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:27+05:30"} [2026-01-11 03:29:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMzU4RUIzQThFMzZBNEExAA== [2026-01-11 03:29:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMzU4RUIzQThFMzZBNEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEMzU4RUIzQThFMzZBNEExAA==\",\"timestamp\":\"1768082361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:27+05:30"} [2026-01-11 03:29:27] [DEBUG] Ignoring event: delivered [2026-01-11 03:29:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 21:59:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MEQxMzgwRjI1OTQwQTRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MEQxMzgwRjI1OTQwQTRDAA==", "timestamp": "1768082366", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:29:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:29:28] [INFO] Sending instructions to 917202000200 [2026-01-11 03:29:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:29:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:29:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dddb12cb7829420d82a18973d327b157", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:29:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MEQxMzgwRjI1OTQwQTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MEQxMzgwRjI1OTQwQTRDAA==\",\"timestamp\":\"1768082366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:33+05:30"} [2026-01-11 03:29:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MEQxMzgwRjI1OTQwQTRDAA== [2026-01-11 03:29:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:29:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MEQxMzgwRjI1OTQwQTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MEQxMzgwRjI1OTQwQTRDAA==\",\"timestamp\":\"1768082366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:29:33+05:30"} [2026-01-11 03:29:33] [DEBUG] Ignoring event: delivered [2026-01-11 03:30:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:00:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3MjFDOUIzOTRFMzMzRDczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3MjFDOUIzOTRFMzMzRDczAA==", "timestamp": "1768082402", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:30:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:30:04] [INFO] Sending instructions to 917202000200 [2026-01-11 03:30:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:30:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:30:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ebcd156f1d340ddb6546ffab76fece9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:30:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:00:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4MzUxQkU3MzdGQTY5QzA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4MzUxQkU3MzdGQTY5QzA0AA==", "timestamp": "1768082408", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:30:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:30:09] [INFO] Sending instructions to 917202000200 [2026-01-11 03:30:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:30:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:30:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfbe3fd30e90430e81015d8ced41b5a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:30:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3MjFDOUIzOTRFMzMzRDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3MjFDOUIzOTRFMzMzRDczAA==\",\"timestamp\":\"1768082402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:09+05:30"} [2026-01-11 03:30:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3MjFDOUIzOTRFMzMzRDczAA== [2026-01-11 03:30:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3MjFDOUIzOTRFMzMzRDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3MjFDOUIzOTRFMzMzRDczAA==\",\"timestamp\":\"1768082402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:09+05:30"} [2026-01-11 03:30:11] [DEBUG] Ignoring event: delivered [2026-01-11 03:30:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4MzUxQkU3MzdGQTY5QzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4MzUxQkU3MzdGQTY5QzA0AA==\",\"timestamp\":\"1768082408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:10+05:30"} [2026-01-11 03:30:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4MzUxQkU3MzdGQTY5QzA0AA== [2026-01-11 03:30:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4MzUxQkU3MzdGQTY5QzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4MzUxQkU3MzdGQTY5QzA0AA==\",\"timestamp\":\"1768082408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:10+05:30"} [2026-01-11 03:30:11] [DEBUG] Ignoring event: delivered [2026-01-11 03:30:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:00:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQTM4MDUxQkUyMjcxQzZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQTM4MDUxQkUyMjcxQzZGAA==", "timestamp": "1768082415", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:30:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:30:16] [INFO] Sending instructions to 917202000200 [2026-01-11 03:30:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:30:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:30:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c92b004c1c014e7f802fe5388678df3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:30:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:00:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5REM2NzdGM0U0RUZGRTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5REM2NzdGM0U0RUZGRTdGAA==", "timestamp": "1768082421", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:30:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:30:22] [INFO] Sending instructions to 917202000200 [2026-01-11 03:30:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:30:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:30:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5528a05fbdc486c851d3cc754fa59b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:30:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQTM4MDUxQkUyMjcxQzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQTM4MDUxQkUyMjcxQzZGAA==\",\"timestamp\":\"1768082415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:27+05:30"} [2026-01-11 03:30:27] [DEBUG] Ignoring event: delivered [2026-01-11 03:30:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQTM4MDUxQkUyMjcxQzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQTM4MDUxQkUyMjcxQzZGAA==\",\"timestamp\":\"1768082415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:27+05:30"} [2026-01-11 03:30:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQTM4MDUxQkUyMjcxQzZGAA== [2026-01-11 03:30:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5REM2NzdGM0U0RUZGRTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5REM2NzdGM0U0RUZGRTdGAA==\",\"timestamp\":\"1768082421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:27+05:30"} [2026-01-11 03:30:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5REM2NzdGM0U0RUZGRTdGAA== [2026-01-11 03:30:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5REM2NzdGM0U0RUZGRTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5REM2NzdGM0U0RUZGRTdGAA==\",\"timestamp\":\"1768082421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:27+05:30"} [2026-01-11 03:30:28] [DEBUG] Ignoring event: delivered [2026-01-11 03:30:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:00:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFDNEY1MTlEQzhGREY3Q0Q1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFDNEY1MTlEQzhGREY3Q0Q1AA==", "timestamp": "1768082456", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:30:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:30:58] [INFO] Sending instructions to 917202000200 [2026-01-11 03:30:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:30:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:30:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "629ec1b6d5d14a0f9c1379a0b068cba2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:31:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFDNEY1MTlEQzhGREY3Q0Q1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFDNEY1MTlEQzhGREY3Q0Q1AA==\",\"timestamp\":\"1768082456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:59+05:30"} [2026-01-11 03:31:00] [DEBUG] Ignoring event: delivered [2026-01-11 03:31:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:30:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFDNEY1MTlEQzhGREY3Q0Q1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFDNEY1MTlEQzhGREY3Q0Q1AA==\",\"timestamp\":\"1768082456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:30:59+05:30"} [2026-01-11 03:31:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFDNEY1MTlEQzhGREY3Q0Q1AA== [2026-01-11 03:31:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:01:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBN0Q5QTMwREQxNTg3Njk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBN0Q5QTMwREQxNTg3Njk1AA==", "timestamp": "1768082462", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:31:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:31:05] [INFO] Sending instructions to 917202000200 [2026-01-11 03:31:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:31:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:31:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a9ad4983b2f4178b24019cf9db5cb61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:31:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:01:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzM0ZGRTRCQzVDNzZENDNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzM0ZGRTRCQzVDNzZENDNDAA==", "timestamp": "1768082469", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:31:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:31:11] [INFO] Sending instructions to 917202000200 [2026-01-11 03:31:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:31:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:31:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBN0Q5QTMwREQxNTg3Njk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBN0Q5QTMwREQxNTg3Njk1AA==\",\"timestamp\":\"1768082462\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:10+05:30"} [2026-01-11 03:31:11] [DEBUG] Ignoring event: delivered [2026-01-11 03:31:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47cd640bbcbd446b94d6db219646d8cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:31:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBN0Q5QTMwREQxNTg3Njk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBN0Q5QTMwREQxNTg3Njk1AA==\",\"timestamp\":\"1768082462\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:10+05:30"} [2026-01-11 03:31:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBN0Q5QTMwREQxNTg3Njk1AA== [2026-01-11 03:31:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzM0ZGRTRCQzVDNzZENDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzM0ZGRTRCQzVDNzZENDNDAA==\",\"timestamp\":\"1768082469\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:16+05:30"} [2026-01-11 03:31:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzM0ZGRTRCQzVDNzZENDNDAA== [2026-01-11 03:31:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzM0ZGRTRCQzVDNzZENDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzM0ZGRTRCQzVDNzZENDNDAA==\",\"timestamp\":\"1768082469\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:16+05:30"} [2026-01-11 03:31:16] [DEBUG] Ignoring event: delivered [2026-01-11 03:31:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:01:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDN0Y2QUI3RjgxNTNCMTkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDN0Y2QUI3RjgxNTNCMTkwAA==", "timestamp": "1768082475", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:31:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:31:16] [INFO] Sending instructions to 917202000200 [2026-01-11 03:31:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:31:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:31:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fbf90f49e364892a7f0db0e45c3ebea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:31:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDN0Y2QUI3RjgxNTNCMTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDN0Y2QUI3RjgxNTNCMTkwAA==\",\"timestamp\":\"1768082475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:19+05:30"} [2026-01-11 03:31:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDN0Y2QUI3RjgxNTNCMTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDN0Y2QUI3RjgxNTNCMTkwAA==\",\"timestamp\":\"1768082475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:19+05:30"} [2026-01-11 03:31:19] [DEBUG] Ignoring event: delivered [2026-01-11 03:31:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDN0Y2QUI3RjgxNTNCMTkwAA== [2026-01-11 03:31:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:01:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1Njc0OTE1MTdDNkMwQUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1Njc0OTE1MTdDNkMwQUFBAA==", "timestamp": "1768082481", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:31:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:31:22] [INFO] Sending instructions to 917202000200 [2026-01-11 03:31:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:31:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:31:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7426014a40e14d4c96deca8254547d4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1Njc0OTE1MTdDNkMwQUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1Njc0OTE1MTdDNkMwQUFBAA==\",\"timestamp\":\"1768082481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:26+05:30"} [2026-01-11 03:31:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1Njc0OTE1MTdDNkMwQUFBAA== [2026-01-11 03:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1Njc0OTE1MTdDNkMwQUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1Njc0OTE1MTdDNkMwQUFBAA==\",\"timestamp\":\"1768082481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:26+05:30"} [2026-01-11 03:31:27] [DEBUG] Ignoring event: delivered [2026-01-11 03:31:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:01:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4QzYyOUUwM0NCQzcyQjU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4QzYyOUUwM0NCQzcyQjU1AA==", "timestamp": "1768082486", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:31:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:31:28] [INFO] Sending instructions to 917202000200 [2026-01-11 03:31:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:31:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:31:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "979695d1902c4b1d913cff8ec7f8ddcd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:31:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4QzYyOUUwM0NCQzcyQjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4QzYyOUUwM0NCQzcyQjU1AA==\",\"timestamp\":\"1768082486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:29+05:30"} [2026-01-11 03:31:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4QzYyOUUwM0NCQzcyQjU1AA== [2026-01-11 03:31:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4QzYyOUUwM0NCQzcyQjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4QzYyOUUwM0NCQzcyQjU1AA==\",\"timestamp\":\"1768082486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:29+05:30"} [2026-01-11 03:31:29] [DEBUG] Ignoring event: delivered [2026-01-11 03:31:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:01:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDQzM4QkZDMDA5MDY4RjNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDQzM4QkZDMDA5MDY4RjNFAA==", "timestamp": "1768082492", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:31:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:31:34] [INFO] Sending instructions to 917202000200 [2026-01-11 03:31:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:31:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:31:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb585d63f5aa4f559a1cbaa060e5cf15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDQzM4QkZDMDA5MDY4RjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDQzM4QkZDMDA5MDY4RjNFAA==\",\"timestamp\":\"1768082492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:36+05:30"} [2026-01-11 03:31:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDQzM4QkZDMDA5MDY4RjNFAA== [2026-01-11 03:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDQzM4QkZDMDA5MDY4RjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDQzM4QkZDMDA5MDY4RjNFAA==\",\"timestamp\":\"1768082492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:36+05:30"} [2026-01-11 03:31:37] [DEBUG] Ignoring event: delivered [2026-01-11 03:31:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:01:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyN0UyNkREQjI1Q0Q3MjU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyN0UyNkREQjI1Q0Q3MjU4AA==", "timestamp": "1768082498", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:31:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:31:40] [INFO] Sending instructions to 917202000200 [2026-01-11 03:31:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:31:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:31:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "804e29e047a744a48dcf9eda80f3c9cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:31:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:01:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMDU3NDQ3QjI2QzREQTlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMDU3NDQ3QjI2QzREQTlGAA==", "timestamp": "1768082504", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:31:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:31:46] [INFO] Sending instructions to 917202000200 [2026-01-11 03:31:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:31:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:31:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18cc7851151c44e9b077595f82a6312b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyN0UyNkREQjI1Q0Q3MjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyN0UyNkREQjI1Q0Q3MjU4AA==\",\"timestamp\":\"1768082498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:45+05:30"} [2026-01-11 03:31:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyN0UyNkREQjI1Q0Q3MjU4AA== [2026-01-11 03:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyN0UyNkREQjI1Q0Q3MjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyN0UyNkREQjI1Q0Q3MjU4AA==\",\"timestamp\":\"1768082498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:45+05:30"} [2026-01-11 03:31:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMDU3NDQ3QjI2QzREQTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMDU3NDQ3QjI2QzREQTlGAA==\",\"timestamp\":\"1768082504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:46+05:30"} [2026-01-11 03:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:31:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMDU3NDQ3QjI2QzREQTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMDU3NDQ3QjI2QzREQTlGAA==\",\"timestamp\":\"1768082504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:31:46+05:30"} [2026-01-11 03:31:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:31:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMDU3NDQ3QjI2QzREQTlGAA== [2026-01-11 03:32:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:02:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCRTlBNEY3RDQ3NjVDMDRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCRTlBNEY3RDQ3NjVDMDRBAA==", "timestamp": "1768082540", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:32:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:32:23] [INFO] Sending instructions to 917202000200 [2026-01-11 03:32:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:32:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:32:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea5498988db546098ee164d18edc85fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:32:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCRTlBNEY3RDQ3NjVDMDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCRTlBNEY3RDQ3NjVDMDRBAA==\",\"timestamp\":\"1768082540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:23+05:30"} [2026-01-11 03:32:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCRTlBNEY3RDQ3NjVDMDRBAA== [2026-01-11 03:32:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCRTlBNEY3RDQ3NjVDMDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCRTlBNEY3RDQ3NjVDMDRBAA==\",\"timestamp\":\"1768082540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:23+05:30"} [2026-01-11 03:32:23] [DEBUG] Ignoring event: delivered [2026-01-11 03:32:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:02:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ5RjhBMkU1MzkyMEM1ODc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ5RjhBMkU1MzkyMEM1ODc0AA==", "timestamp": "1768082547", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:32:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:32:29] [INFO] Sending instructions to 917202000200 [2026-01-11 03:32:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:32:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:32:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e1e912283f74c3da220a71eddabd57b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:32:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ5RjhBMkU1MzkyMEM1ODc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ5RjhBMkU1MzkyMEM1ODc0AA==\",\"timestamp\":\"1768082547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:30+05:30"} [2026-01-11 03:32:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ5RjhBMkU1MzkyMEM1ODc0AA== [2026-01-11 03:32:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ5RjhBMkU1MzkyMEM1ODc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ5RjhBMkU1MzkyMEM1ODc0AA==\",\"timestamp\":\"1768082547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:30+05:30"} [2026-01-11 03:32:31] [DEBUG] Ignoring event: delivered [2026-01-11 03:32:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:02:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOEZCRkVDQjhCNDgxNTkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOEZCRkVDQjhCNDgxNTkxAA==", "timestamp": "1768082553", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:32:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:32:34] [INFO] Sending instructions to 917202000200 [2026-01-11 03:32:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:32:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:32:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05cb4e8c1011429eba4a0478443c0978", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOEZCRkVDQjhCNDgxNTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOEZCRkVDQjhCNDgxNTkxAA==\",\"timestamp\":\"1768082553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:35+05:30"} [2026-01-11 03:32:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOEZCRkVDQjhCNDgxNTkxAA== [2026-01-11 03:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOEZCRkVDQjhCNDgxNTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOEZCRkVDQjhCNDgxNTkxAA==\",\"timestamp\":\"1768082553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:35+05:30"} [2026-01-11 03:32:36] [DEBUG] Ignoring event: delivered [2026-01-11 03:32:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:02:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxMEI2MDIxQ0QyODM2N0E4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxMEI2MDIxQ0QyODM2N0E4AA==", "timestamp": "1768082559", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:32:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:32:41] [INFO] Sending instructions to 917202000200 [2026-01-11 03:32:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:32:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:32:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fd1d19c8db242b585b5fe4010a371aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:32:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxMEI2MDIxQ0QyODM2N0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxMEI2MDIxQ0QyODM2N0E4AA==\",\"timestamp\":\"1768082559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:42+05:30"} [2026-01-11 03:32:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxMEI2MDIxQ0QyODM2N0E4AA== [2026-01-11 03:32:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxMEI2MDIxQ0QyODM2N0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxMEI2MDIxQ0QyODM2N0E4AA==\",\"timestamp\":\"1768082559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:42+05:30"} [2026-01-11 03:32:43] [DEBUG] Ignoring event: delivered [2026-01-11 03:32:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:02:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkI4RDFCRDQxQTM3MEYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkI4RDFCRDQxQTM3MEYyAA==", "timestamp": "1768082565", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:32:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:32:48] [INFO] Sending instructions to 917202000200 [2026-01-11 03:32:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:32:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:32:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41f5663e628b4b858d0ba57fe748a02c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:32:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkI4RDFCRDQxQTM3MEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkI4RDFCRDQxQTM3MEYyAA==\",\"timestamp\":\"1768082565\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:53+05:30"} [2026-01-11 03:32:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkI4RDFCRDQxQTM3MEYyAA== [2026-01-11 03:32:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:32:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkI4RDFCRDQxQTM3MEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkI4RDFCRDQxQTM3MEYyAA==\",\"timestamp\":\"1768082565\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:32:53+05:30"} [2026-01-11 03:32:53] [DEBUG] Ignoring event: delivered [2026-01-11 03:33:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:03:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyODkwMUQ2QTE0RkIwMTkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyODkwMUQ2QTE0RkIwMTkxAA==", "timestamp": "1768082603", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:33:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:33:25] [INFO] Sending instructions to 917202000200 [2026-01-11 03:33:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:33:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:33:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "577ece2bbcaf4245baf9b3248ea726b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:33:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:33:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyODkwMUQ2QTE0RkIwMTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyODkwMUQ2QTE0RkIwMTkxAA==\",\"timestamp\":\"1768082603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:33:26+05:30"} [2026-01-11 03:33:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyODkwMUQ2QTE0RkIwMTkxAA== [2026-01-11 03:33:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:33:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyODkwMUQ2QTE0RkIwMTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyODkwMUQ2QTE0RkIwMTkxAA==\",\"timestamp\":\"1768082603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:33:26+05:30"} [2026-01-11 03:33:27] [DEBUG] Ignoring event: delivered [2026-01-11 03:33:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:03:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NTQ1MjYwRkZENTAzNTlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NTQ1MjYwRkZENTAzNTlBAA==", "timestamp": "1768082609", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:33:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:33:32] [INFO] Sending instructions to 917202000200 [2026-01-11 03:33:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:33:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:33:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f175e07fcb86464e96f50dad9b45ce77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:33:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NTQ1MjYwRkZENTAzNTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NTQ1MjYwRkZENTAzNTlBAA==\",\"timestamp\":\"1768082609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:33:33+05:30"} [2026-01-11 03:33:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NTQ1MjYwRkZENTAzNTlBAA== [2026-01-11 03:33:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NTQ1MjYwRkZENTAzNTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NTQ1MjYwRkZENTAzNTlBAA==\",\"timestamp\":\"1768082609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:33:33+05:30"} [2026-01-11 03:33:33] [DEBUG] Ignoring event: delivered [2026-01-11 03:34:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:04:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1RDRBRTJCRjg1M0JFMkU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1RDRBRTJCRjg1M0JFMkU2AA==", "timestamp": "1768082646", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:34:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:34:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:34:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:34:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:34:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7ce6bbaf9314f45ab4c3c01d6496ff9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:34:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1RDRBRTJCRjg1M0JFMkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1RDRBRTJCRjg1M0JFMkU2AA==\",\"timestamp\":\"1768082646\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:34:11+05:30"} [2026-01-11 03:34:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1RDRBRTJCRjg1M0JFMkU2AA== [2026-01-11 03:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:34:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1RDRBRTJCRjg1M0JFMkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1RDRBRTJCRjg1M0JFMkU2AA==\",\"timestamp\":\"1768082646\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:34:11+05:30"} [2026-01-11 03:34:11] [DEBUG] Ignoring event: delivered [2026-01-11 03:34:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:04:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRTZCQjFEQzc2NENGMjk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRTZCQjFEQzc2NENGMjk3AA==", "timestamp": "1768082652", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:34:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:34:14] [INFO] Sending instructions to 917202000200 [2026-01-11 03:34:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:34:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:34:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "095f5821a1a84d0690cdaa392f5c1ae8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:34:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRTZCQjFEQzc2NENGMjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRTZCQjFEQzc2NENGMjk3AA==\",\"timestamp\":\"1768082652\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:34:16+05:30"} [2026-01-11 03:34:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRTZCQjFEQzc2NENGMjk3AA== [2026-01-11 03:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:34:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRTZCQjFEQzc2NENGMjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRTZCQjFEQzc2NENGMjk3AA==\",\"timestamp\":\"1768082652\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:34:16+05:30"} [2026-01-11 03:34:17] [DEBUG] Ignoring event: delivered [2026-01-11 03:34:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:04:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzRDk3MkNEMTA2MDIwRTIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzRDk3MkNEMTA2MDIwRTIyAA==", "timestamp": "1768082658", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:34:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:34:20] [INFO] Sending instructions to 917202000200 [2026-01-11 03:34:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:34:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:34:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "467a59e98e72464fa0c468d3095ad1d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:34:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:34:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzRDk3MkNEMTA2MDIwRTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzRDk3MkNEMTA2MDIwRTIyAA==\",\"timestamp\":\"1768082658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:34:25+05:30"} [2026-01-11 03:34:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzRDk3MkNEMTA2MDIwRTIyAA== [2026-01-11 03:34:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:34:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzRDk3MkNEMTA2MDIwRTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzRDk3MkNEMTA2MDIwRTIyAA==\",\"timestamp\":\"1768082658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:34:25+05:30"} [2026-01-11 03:34:26] [DEBUG] Ignoring event: delivered [2026-01-11 03:34:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:04:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2OEMyRDBEREQ4NkRCNUU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2OEMyRDBEREQ4NkRCNUU1AA==", "timestamp": "1768082695", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:34:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:34:57] [INFO] Sending instructions to 917202000200 [2026-01-11 03:34:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:34:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:34:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b3cc6479cba49e69e3b24d409a4e3ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:35:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:05:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBNEIzRjQ0Q0FBQ0E2MUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBNEIzRjQ0Q0FBQ0E2MUE1AA==", "timestamp": "1768082701", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:35:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:35:03] [INFO] Sending instructions to 917202000200 [2026-01-11 03:35:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:35:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2OEMyRDBEREQ4NkRCNUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2OEMyRDBEREQ4NkRCNUU1AA==\",\"timestamp\":\"1768082695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:02+05:30"} [2026-01-11 03:35:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2OEMyRDBEREQ4NkRCNUU1AA== [2026-01-11 03:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2OEMyRDBEREQ4NkRCNUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2OEMyRDBEREQ4NkRCNUU1AA==\",\"timestamp\":\"1768082695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:02+05:30"} [2026-01-11 03:35:03] [DEBUG] Ignoring event: delivered [2026-01-11 03:35:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf0ed0e71bf3453291d4ad2acfa0af6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:35:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBNEIzRjQ0Q0FBQ0E2MUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBNEIzRjQ0Q0FBQ0E2MUE1AA==\",\"timestamp\":\"1768082701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:05+05:30"} [2026-01-11 03:35:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBNEIzRjQ0Q0FBQ0E2MUE1AA== [2026-01-11 03:35:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBNEIzRjQ0Q0FBQ0E2MUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBNEIzRjQ0Q0FBQ0E2MUE1AA==\",\"timestamp\":\"1768082701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:05+05:30"} [2026-01-11 03:35:05] [DEBUG] Ignoring event: delivered [2026-01-11 03:35:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:05:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NzYxNUUwQ0I3Q0FGMjREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NzYxNUUwQ0I3Q0FGMjREAA==", "timestamp": "1768082706", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:35:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:35:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:35:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:35:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:35:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f86c72d01b994c77824ad062a8dd34b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:35:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NzYxNUUwQ0I3Q0FGMjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NzYxNUUwQ0I3Q0FGMjREAA==\",\"timestamp\":\"1768082706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:13+05:30"} [2026-01-11 03:35:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NzYxNUUwQ0I3Q0FGMjREAA== [2026-01-11 03:35:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NzYxNUUwQ0I3Q0FGMjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NzYxNUUwQ0I3Q0FGMjREAA==\",\"timestamp\":\"1768082706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:13+05:30"} [2026-01-11 03:35:13] [DEBUG] Ignoring event: delivered [2026-01-11 03:35:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:05:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRDE0RDUzRDc2RTg2MjFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRDE0RDUzRDc2RTg2MjFFAA==", "timestamp": "1768082742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:35:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:35:44] [INFO] Sending instructions to 917202000200 [2026-01-11 03:35:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:35:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:35:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "562fa8dd74e7439ebfc29472ffa74575", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRDE0RDUzRDc2RTg2MjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRDE0RDUzRDc2RTg2MjFFAA==\",\"timestamp\":\"1768082742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:45+05:30"} [2026-01-11 03:35:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRDE0RDUzRDc2RTg2MjFFAA== [2026-01-11 03:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRDE0RDUzRDc2RTg2MjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRDE0RDUzRDc2RTg2MjFFAA==\",\"timestamp\":\"1768082742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:45+05:30"} [2026-01-11 03:35:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:35:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:05:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3QjM5NzBGRjRBMzBEMDg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3QjM5NzBGRjRBMzBEMDg0AA==", "timestamp": "1768082748", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:35:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:35:50] [INFO] Sending instructions to 917202000200 [2026-01-11 03:35:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:35:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:35:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "527b9f31bd5b43149b1e2fcdf259ab48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:35:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3QjM5NzBGRjRBMzBEMDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3QjM5NzBGRjRBMzBEMDg0AA==\",\"timestamp\":\"1768082748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:54+05:30"} [2026-01-11 03:35:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3QjM5NzBGRjRBMzBEMDg0AA== [2026-01-11 03:35:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3QjM5NzBGRjRBMzBEMDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3QjM5NzBGRjRBMzBEMDg0AA==\",\"timestamp\":\"1768082748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:35:54+05:30"} [2026-01-11 03:35:55] [DEBUG] Ignoring event: delivered [2026-01-11 03:35:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:05:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5ODc1QzNCRjFGNjUxNDFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5ODc1QzNCRjFGNjUxNDFCAA==", "timestamp": "1768082754", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:35:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:35:55] [INFO] Sending instructions to 917202000200 [2026-01-11 03:35:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:35:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:35:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b50b4b52018b4e54b822cab910f5e205", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:36:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:06:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBRTdGRUIyOEZDREQxNTBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBRTdGRUIyOEZDREQxNTBBAA==", "timestamp": "1768082759", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:36:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:36:00] [INFO] Sending instructions to 917202000200 [2026-01-11 03:36:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:36:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:36:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2906f5294e4544fb8b6b2db3439e5e12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:36:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5ODc1QzNCRjFGNjUxNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5ODc1QzNCRjFGNjUxNDFCAA==\",\"timestamp\":\"1768082754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:02+05:30"} [2026-01-11 03:36:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5ODc1QzNCRjFGNjUxNDFCAA== [2026-01-11 03:36:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5ODc1QzNCRjFGNjUxNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5ODc1QzNCRjFGNjUxNDFCAA==\",\"timestamp\":\"1768082754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:02+05:30"} [2026-01-11 03:36:03] [DEBUG] Ignoring event: delivered [2026-01-11 03:36:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:36:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBRTdGRUIyOEZDREQxNTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBRTdGRUIyOEZDREQxNTBBAA==\",\"timestamp\":\"1768082759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:02+05:30"} [2026-01-11 03:36:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBRTdGRUIyOEZDREQxNTBBAA== [2026-01-11 03:36:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:36:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBRTdGRUIyOEZDREQxNTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBRTdGRUIyOEZDREQxNTBBAA==\",\"timestamp\":\"1768082759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:03+05:30"} [2026-01-11 03:36:03] [DEBUG] Ignoring event: delivered [2026-01-11 03:36:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:06:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RkM4NTE1RERFMURENTBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RkM4NTE1RERFMURENTBDAA==", "timestamp": "1768082795", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:36:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:36:36] [INFO] Sending instructions to 917202000200 [2026-01-11 03:36:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:36:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:36:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ecd832c5fce04b688f8c35236f7c1bcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:36:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:36:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RkM4NTE1RERFMURENTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RkM4NTE1RERFMURENTBDAA==\",\"timestamp\":\"1768082795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:41+05:30"} [2026-01-11 03:36:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RkM4NTE1RERFMURENTBDAA== [2026-01-11 03:36:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:36:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RkM4NTE1RERFMURENTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RkM4NTE1RERFMURENTBDAA==\",\"timestamp\":\"1768082795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:41+05:30"} [2026-01-11 03:36:42] [DEBUG] Ignoring event: delivered [2026-01-11 03:36:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:06:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGRERGNjFCOEFDOUVCNUEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGRERGNjFCOEFDOUVCNUEyAA==", "timestamp": "1768082800", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:36:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:36:42] [INFO] Sending instructions to 917202000200 [2026-01-11 03:36:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:36:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:36:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08a82084c992493f951bee31cb52b1ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:36:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:36:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGRERGNjFCOEFDOUVCNUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGRERGNjFCOEFDOUVCNUEyAA==\",\"timestamp\":\"1768082800\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:43+05:30"} [2026-01-11 03:36:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGRERGNjFCOEFDOUVCNUEyAA== [2026-01-11 03:36:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:36:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGRERGNjFCOEFDOUVCNUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGRERGNjFCOEFDOUVCNUEyAA==\",\"timestamp\":\"1768082800\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:43+05:30"} [2026-01-11 03:36:44] [DEBUG] Ignoring event: delivered [2026-01-11 03:36:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:06:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5RTJBQkIzMzIwNTI0Qjg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5RTJBQkIzMzIwNTI0Qjg4AA==", "timestamp": "1768082807", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:36:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:36:48] [INFO] Sending instructions to 917202000200 [2026-01-11 03:36:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:36:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:36:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c93f8d6bed0442c853ea062dec28661", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:36:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5RTJBQkIzMzIwNTI0Qjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5RTJBQkIzMzIwNTI0Qjg4AA==\",\"timestamp\":\"1768082807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:50+05:30"} [2026-01-11 03:36:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5RTJBQkIzMzIwNTI0Qjg4AA== [2026-01-11 03:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:36:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5RTJBQkIzMzIwNTI0Qjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5RTJBQkIzMzIwNTI0Qjg4AA==\",\"timestamp\":\"1768082807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:36:50+05:30"} [2026-01-11 03:36:50] [DEBUG] Ignoring event: delivered [2026-01-11 03:37:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:07:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxMkIwQUMxMUM5OTE0NjYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxMkIwQUMxMUM5OTE0NjYyAA==", "timestamp": "1768082844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:37:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:37:26] [INFO] Sending instructions to 917202000200 [2026-01-11 03:37:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:37:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:37:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01fb54b53ed14320bf6ca30042faaf4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:37:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:07:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGOTU2MDZCMkY2RDkxNTVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGOTU2MDZCMkY2RDkxNTVBAA==", "timestamp": "1768082850", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:37:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:37:32] [INFO] Sending instructions to 917202000200 [2026-01-11 03:37:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:37:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:37:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd9f930f2b6d43f29cca98f2f64a1d51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:37:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:07:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2NjM4RkY2RDVDRDY1MTFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2NjM4RkY2RDVDRDY1MTFGAA==", "timestamp": "1768082856", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:37:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:37:38] [INFO] Sending instructions to 917202000200 [2026-01-11 03:37:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:37:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:37:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ea8546917734df48eb3e3e2ffae5899", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:37:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxMkIwQUMxMUM5OTE0NjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxMkIwQUMxMUM5OTE0NjYyAA==\",\"timestamp\":\"1768082844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:37:37+05:30"} [2026-01-11 03:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:37:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxMkIwQUMxMUM5OTE0NjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxMkIwQUMxMUM5OTE0NjYyAA==\",\"timestamp\":\"1768082844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:37:37+05:30"} [2026-01-11 03:37:38] [DEBUG] Ignoring event: delivered [2026-01-11 03:37:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxMkIwQUMxMUM5OTE0NjYyAA== [2026-01-11 03:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGOTU2MDZCMkY2RDkxNTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGOTU2MDZCMkY2RDkxNTVBAA==\",\"timestamp\":\"1768082850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:37:37+05:30"} [2026-01-11 03:37:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGOTU2MDZCMkY2RDkxNTVBAA== [2026-01-11 03:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGOTU2MDZCMkY2RDkxNTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGOTU2MDZCMkY2RDkxNTVBAA==\",\"timestamp\":\"1768082850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:37:37+05:30"} [2026-01-11 03:37:39] [DEBUG] Ignoring event: delivered [2026-01-11 03:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:37:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2NjM4RkY2RDVDRDY1MTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2NjM4RkY2RDVDRDY1MTFGAA==\",\"timestamp\":\"1768082856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:37:38+05:30"} [2026-01-11 03:37:39] [DEBUG] Ignoring event: delivered [2026-01-11 03:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:37:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2NjM4RkY2RDVDRDY1MTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2NjM4RkY2RDVDRDY1MTFGAA==\",\"timestamp\":\"1768082856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:37:38+05:30"} [2026-01-11 03:37:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY2NjM4RkY2RDVDRDY1MTFGAA== [2026-01-11 03:38:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:08:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBQkNGQ0Q2Q0VBQTA2REVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBQkNGQ0Q2Q0VBQTA2REVBAA==", "timestamp": "1768082893", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:38:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:38:14] [INFO] Sending instructions to 917202000200 [2026-01-11 03:38:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:38:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:38:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aac0c00835804e898d20ced08d77118b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBQkNGQ0Q2Q0VBQTA2REVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBQkNGQ0Q2Q0VBQTA2REVBAA==\",\"timestamp\":\"1768082893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:38:19+05:30"} [2026-01-11 03:38:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBQkNGQ0Q2Q0VBQTA2REVBAA== [2026-01-11 03:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBQkNGQ0Q2Q0VBQTA2REVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBQkNGQ0Q2Q0VBQTA2REVBAA==\",\"timestamp\":\"1768082893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:38:19+05:30"} [2026-01-11 03:38:20] [DEBUG] Ignoring event: delivered [2026-01-11 03:38:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:08:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMwMTRFMzA1OThCQzlCMzdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMwMTRFMzA1OThCQzlCMzdEAA==", "timestamp": "1768082899", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:38:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:38:21] [INFO] Sending instructions to 917202000200 [2026-01-11 03:38:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:38:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:38:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fd75f0e2f724cd3b1a9383589730aeb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:38:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:08:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBQ0EyMzA4ODY4QTAwNjY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBQ0EyMzA4ODY4QTAwNjY5AA==", "timestamp": "1768082904", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:38:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:38:26] [INFO] Sending instructions to 917202000200 [2026-01-11 03:38:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:38:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:38:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90936cbaf367430a8166921178401cdd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:38:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMwMTRFMzA1OThCQzlCMzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMwMTRFMzA1OThCQzlCMzdEAA==\",\"timestamp\":\"1768082899\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:38:27+05:30"} [2026-01-11 03:38:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMwMTRFMzA1OThCQzlCMzdEAA== [2026-01-11 03:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:38:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMwMTRFMzA1OThCQzlCMzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMwMTRFMzA1OThCQzlCMzdEAA==\",\"timestamp\":\"1768082899\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:38:27+05:30"} [2026-01-11 03:38:28] [DEBUG] Ignoring event: delivered [2026-01-11 03:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:38:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBQ0EyMzA4ODY4QTAwNjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBQ0EyMzA4ODY4QTAwNjY5AA==\",\"timestamp\":\"1768082904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:38:27+05:30"} [2026-01-11 03:38:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBQ0EyMzA4ODY4QTAwNjY5AA== [2026-01-11 03:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:38:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBQ0EyMzA4ODY4QTAwNjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBQ0EyMzA4ODY4QTAwNjY5AA==\",\"timestamp\":\"1768082904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:38:27+05:30"} [2026-01-11 03:38:29] [DEBUG] Ignoring event: delivered [2026-01-11 03:38:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:08:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTczMDkyQkI4RjlGNTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTczMDkyQkI4RjlGNTYxAA==", "timestamp": "1768082910", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:38:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:38:32] [INFO] Sending instructions to 917202000200 [2026-01-11 03:38:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:38:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:38:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68021b5be2964a55a3de4c0b69172816", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:38:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTczMDkyQkI4RjlGNTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTczMDkyQkI4RjlGNTYxAA==\",\"timestamp\":\"1768082910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:38:34+05:30"} [2026-01-11 03:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:38:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTczMDkyQkI4RjlGNTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTczMDkyQkI4RjlGNTYxAA==\",\"timestamp\":\"1768082910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:38:34+05:30"} [2026-01-11 03:38:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MTczMDkyQkI4RjlGNTYxAA== [2026-01-11 03:38:34] [DEBUG] Ignoring event: delivered [2026-01-11 03:39:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:09:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTE1OTcxQ0YxRjc0Q0M2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTE1OTcxQ0YxRjc0Q0M2AA==", "timestamp": "1768082946", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:39:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:39:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:39:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:39:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:39:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec0e59975ec84707a915ee2b63163a16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:39:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTE1OTcxQ0YxRjc0Q0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTE1OTcxQ0YxRjc0Q0M2AA==\",\"timestamp\":\"1768082946\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:39:13+05:30"} [2026-01-11 03:39:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTE1OTcxQ0YxRjc0Q0M2AA== [2026-01-11 03:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:39:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTE1OTcxQ0YxRjc0Q0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTE1OTcxQ0YxRjc0Q0M2AA==\",\"timestamp\":\"1768082946\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:39:13+05:30"} [2026-01-11 03:39:13] [DEBUG] Ignoring event: delivered [2026-01-11 03:39:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:09:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2NEFFMUNBOTI5MzVGODM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2NEFFMUNBOTI5MzVGODM5AA==", "timestamp": "1768082953", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:39:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:39:14] [INFO] Sending instructions to 917202000200 [2026-01-11 03:39:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:39:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:39:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ba45be2cf604df380eca1d423f745aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:39:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:09:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2N0Q3OUZCMkUyOTYxOUQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2N0Q3OUZCMkUyOTYxOUQzAA==", "timestamp": "1768082958", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:39:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:39:20] [INFO] Sending instructions to 917202000200 [2026-01-11 03:39:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:39:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:39:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:39:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2NEFFMUNBOTI5MzVGODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2NEFFMUNBOTI5MzVGODM5AA==\",\"timestamp\":\"1768082953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:39:19+05:30"} [2026-01-11 03:39:20] [DEBUG] Ignoring event: delivered [2026-01-11 03:39:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:39:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2NEFFMUNBOTI5MzVGODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2NEFFMUNBOTI5MzVGODM5AA==\",\"timestamp\":\"1768082953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:39:19+05:30"} [2026-01-11 03:39:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2NEFFMUNBOTI5MzVGODM5AA== [2026-01-11 03:39:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8f43f03687848b9abb0f7803ab88cdc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:39:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:39:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2N0Q3OUZCMkUyOTYxOUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2N0Q3OUZCMkUyOTYxOUQzAA==\",\"timestamp\":\"1768082958\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:39:21+05:30"} [2026-01-11 03:39:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:39:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2N0Q3OUZCMkUyOTYxOUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2N0Q3OUZCMkUyOTYxOUQzAA==\",\"timestamp\":\"1768082958\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:39:21+05:30"} [2026-01-11 03:39:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2N0Q3OUZCMkUyOTYxOUQzAA== [2026-01-11 03:39:21] [DEBUG] Ignoring event: delivered [2026-01-11 03:39:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:09:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDNzdBMDg0RTlFMTlDMzQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDNzdBMDg0RTlFMTlDMzQ1AA==", "timestamp": "1768082964", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:39:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:39:26] [INFO] Sending instructions to 917202000200 [2026-01-11 03:39:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:39:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:39:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "373f26b066464d008a1191c747de5ae1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:39:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:39:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDNzdBMDg0RTlFMTlDMzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDNzdBMDg0RTlFMTlDMzQ1AA==\",\"timestamp\":\"1768082964\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:39:28+05:30"} [2026-01-11 03:39:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDNzdBMDg0RTlFMTlDMzQ1AA== [2026-01-11 03:39:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:39:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDNzdBMDg0RTlFMTlDMzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDNzdBMDg0RTlFMTlDMzQ1AA==\",\"timestamp\":\"1768082964\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:39:28+05:30"} [2026-01-11 03:39:29] [DEBUG] Ignoring event: delivered [2026-01-11 03:40:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:10:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDNjJCRkM3Qzg2Qjc4NDJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDNjJCRkM3Qzg2Qjc4NDJEAA==", "timestamp": "1768083000", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:40:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:40:02] [INFO] Sending instructions to 917202000200 [2026-01-11 03:40:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:40:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:40:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ff2bd73d0e6414d8ca95629ef3da6cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:40:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:10:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFQjNDQjcxNEZFODM5QkIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFQjNDQjcxNEZFODM5QkIzAA==", "timestamp": "1768083006", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:40:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:40:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:40:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:40:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:40:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "818c8e9f284942778631e9cf70916f88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:40:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDNjJCRkM3Qzg2Qjc4NDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDNjJCRkM3Qzg2Qjc4NDJEAA==\",\"timestamp\":\"1768083000\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:07+05:30"} [2026-01-11 03:40:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDNjJCRkM3Qzg2Qjc4NDJEAA== [2026-01-11 03:40:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDNjJCRkM3Qzg2Qjc4NDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDNjJCRkM3Qzg2Qjc4NDJEAA==\",\"timestamp\":\"1768083000\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:07+05:30"} [2026-01-11 03:40:08] [DEBUG] Ignoring event: delivered [2026-01-11 03:40:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFQjNDQjcxNEZFODM5QkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFQjNDQjcxNEZFODM5QkIzAA==\",\"timestamp\":\"1768083006\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:08+05:30"} [2026-01-11 03:40:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFQjNDQjcxNEZFODM5QkIzAA== [2026-01-11 03:40:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFQjNDQjcxNEZFODM5QkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFQjNDQjcxNEZFODM5QkIzAA==\",\"timestamp\":\"1768083006\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:08+05:30"} [2026-01-11 03:40:09] [DEBUG] Ignoring event: delivered [2026-01-11 03:40:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:10:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NUQ3MjlDRjU4Mzc4MDU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NUQ3MjlDRjU4Mzc4MDU5AA==", "timestamp": "1768083012", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:40:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:40:14] [INFO] Sending instructions to 917202000200 [2026-01-11 03:40:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:40:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:40:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c9a6f50ea5145e7939dd246a3f8e22d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NUQ3MjlDRjU4Mzc4MDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NUQ3MjlDRjU4Mzc4MDU5AA==\",\"timestamp\":\"1768083012\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:16+05:30"} [2026-01-11 03:40:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NUQ3MjlDRjU4Mzc4MDU5AA== [2026-01-11 03:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NUQ3MjlDRjU4Mzc4MDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NUQ3MjlDRjU4Mzc4MDU5AA==\",\"timestamp\":\"1768083012\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:16+05:30"} [2026-01-11 03:40:17] [DEBUG] Ignoring event: delivered [2026-01-11 03:40:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:10:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0QTQxRTdFMzEzRDk0QTk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0QTQxRTdFMzEzRDk0QTk5AA==", "timestamp": "1768083018", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:40:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:40:19] [INFO] Sending instructions to 917202000200 [2026-01-11 03:40:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:40:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:40:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b4526f24a5746c4b9d7f9e965e829de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:40:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0QTQxRTdFMzEzRDk0QTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0QTQxRTdFMzEzRDk0QTk5AA==\",\"timestamp\":\"1768083018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:27+05:30"} [2026-01-11 03:40:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0QTQxRTdFMzEzRDk0QTk5AA== [2026-01-11 03:40:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0QTQxRTdFMzEzRDk0QTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0QTQxRTdFMzEzRDk0QTk5AA==\",\"timestamp\":\"1768083018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:27+05:30"} [2026-01-11 03:40:28] [DEBUG] Ignoring event: delivered [2026-01-11 03:40:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:10:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NDFGQjJDQjdCMzZGREZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NDFGQjJDQjdCMzZGREZDAA==", "timestamp": "1768083054", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:40:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:40:56] [INFO] Sending instructions to 917202000200 [2026-01-11 03:40:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:40:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:40:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd2170fbba604cf2919731f406daaac9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:40:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NDFGQjJDQjdCMzZGREZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NDFGQjJDQjdCMzZGREZDAA==\",\"timestamp\":\"1768083054\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:58+05:30"} [2026-01-11 03:40:59] [DEBUG] Ignoring event: delivered [2026-01-11 03:40:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NDFGQjJDQjdCMzZGREZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NDFGQjJDQjdCMzZGREZDAA==\",\"timestamp\":\"1768083054\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:40:58+05:30"} [2026-01-11 03:40:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NDFGQjJDQjdCMzZGREZDAA== [2026-01-11 03:41:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:11:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQThERUIwOURFMUY3RjBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQThERUIwOURFMUY3RjBFAA==", "timestamp": "1768083059", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:41:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:41:01] [INFO] Sending instructions to 917202000200 [2026-01-11 03:41:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:41:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:41:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "650dd7f31cf544ddb545cedf2a50d001", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQThERUIwOURFMUY3RjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQThERUIwOURFMUY3RjBFAA==\",\"timestamp\":\"1768083059\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:03+05:30"} [2026-01-11 03:41:05] [DEBUG] Ignoring event: delivered [2026-01-11 03:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQThERUIwOURFMUY3RjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQThERUIwOURFMUY3RjBFAA==\",\"timestamp\":\"1768083059\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:03+05:30"} [2026-01-11 03:41:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQThERUIwOURFMUY3RjBFAA== [2026-01-11 03:41:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:11:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxNzE4REU1RUM1RjlCQjAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxNzE4REU1RUM1RjlCQjAyAA==", "timestamp": "1768083065", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:41:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:41:07] [INFO] Sending instructions to 917202000200 [2026-01-11 03:41:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:41:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:41:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4c61e37fe55475e903a379757049c1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:41:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxNzE4REU1RUM1RjlCQjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxNzE4REU1RUM1RjlCQjAyAA==\",\"timestamp\":\"1768083065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:14+05:30"} [2026-01-11 03:41:14] [DEBUG] Ignoring event: delivered [2026-01-11 03:41:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxNzE4REU1RUM1RjlCQjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxNzE4REU1RUM1RjlCQjAyAA==\",\"timestamp\":\"1768083065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:14+05:30"} [2026-01-11 03:41:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxNzE4REU1RUM1RjlCQjAyAA== [2026-01-11 03:41:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:11:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTc2QjUzMkVEMDQ1RUUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTc2QjUzMkVEMDQ1RUUzAA==", "timestamp": "1768083101", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:41:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:41:43] [INFO] Sending instructions to 917202000200 [2026-01-11 03:41:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:41:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:41:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b719790c37c4c75a8ecfdeb388edcea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:41:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTc2QjUzMkVEMDQ1RUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTc2QjUzMkVEMDQ1RUUzAA==\",\"timestamp\":\"1768083101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:48+05:30"} [2026-01-11 03:41:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTc2QjUzMkVEMDQ1RUUzAA== [2026-01-11 03:41:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:11:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4REEzQzRFMTVBOTdGMjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4REEzQzRFMTVBOTdGMjIyAA==", "timestamp": "1768083107", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:41:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:41:49] [INFO] Sending instructions to 917202000200 [2026-01-11 03:41:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:41:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:41:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTc2QjUzMkVEMDQ1RUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTc2QjUzMkVEMDQ1RUUzAA==\",\"timestamp\":\"1768083101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:48+05:30"} [2026-01-11 03:41:49] [DEBUG] Ignoring event: delivered [2026-01-11 03:41:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f42f58ed261f4937b51960b303e3e256", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:41:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:11:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwMDM0NzVCMDNBNDkxRDZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwMDM0NzVCMDNBNDkxRDZDAA==", "timestamp": "1768083113", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:41:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:41:54] [INFO] Sending instructions to 917202000200 [2026-01-11 03:41:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:41:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:41:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c4f5f56f65b4a99825ad3a56257d0c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:41:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4REEzQzRFMTVBOTdGMjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4REEzQzRFMTVBOTdGMjIyAA==\",\"timestamp\":\"1768083107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:55+05:30"} [2026-01-11 03:41:57] [DEBUG] Ignoring event: delivered [2026-01-11 03:41:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4REEzQzRFMTVBOTdGMjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4REEzQzRFMTVBOTdGMjIyAA==\",\"timestamp\":\"1768083107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:55+05:30"} [2026-01-11 03:41:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4REEzQzRFMTVBOTdGMjIyAA== [2026-01-11 03:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwMDM0NzVCMDNBNDkxRDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwMDM0NzVCMDNBNDkxRDZDAA==\",\"timestamp\":\"1768083113\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:56+05:30"} [2026-01-11 03:41:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwMDM0NzVCMDNBNDkxRDZDAA== [2026-01-11 03:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwMDM0NzVCMDNBNDkxRDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwMDM0NzVCMDNBNDkxRDZDAA==\",\"timestamp\":\"1768083113\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:41:56+05:30"} [2026-01-11 03:41:58] [DEBUG] Ignoring event: delivered [2026-01-11 03:42:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:12:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNzdEREREQkNFRkRERTZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNzdEREREQkNFRkRERTZEAA==", "timestamp": "1768083149", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:42:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:42:30] [INFO] Sending instructions to 917202000200 [2026-01-11 03:42:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:42:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:42:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63d9c071f1f54321b082577fff52571c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:42:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNzdEREREQkNFRkRERTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNzdEREREQkNFRkRERTZEAA==\",\"timestamp\":\"1768083149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:35+05:30"} [2026-01-11 03:42:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNzdEREREQkNFRkRERTZEAA== [2026-01-11 03:42:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNzdEREREQkNFRkRERTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNzdEREREQkNFRkRERTZEAA==\",\"timestamp\":\"1768083149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:35+05:30"} [2026-01-11 03:42:36] [DEBUG] Ignoring event: delivered [2026-01-11 03:42:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:12:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJEODUyRjQ2NTQwRjZDMEFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJEODUyRjQ2NTQwRjZDMEFCAA==", "timestamp": "1768083154", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:42:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:42:36] [INFO] Sending instructions to 917202000200 [2026-01-11 03:42:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:42:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:42:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f7506ae8de84393acff84321ca4c78a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:42:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJEODUyRjQ2NTQwRjZDMEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJEODUyRjQ2NTQwRjZDMEFCAA==\",\"timestamp\":\"1768083154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:41+05:30"} [2026-01-11 03:42:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJEODUyRjQ2NTQwRjZDMEFCAA== [2026-01-11 03:42:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJEODUyRjQ2NTQwRjZDMEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJEODUyRjQ2NTQwRjZDMEFCAA==\",\"timestamp\":\"1768083154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:41+05:30"} [2026-01-11 03:42:41] [DEBUG] Ignoring event: delivered [2026-01-11 03:42:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:12:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5N0MzQUY4NDU5QTY1NkZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5N0MzQUY4NDU5QTY1NkZFAA==", "timestamp": "1768083160", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:42:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:42:42] [INFO] Sending instructions to 917202000200 [2026-01-11 03:42:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:42:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:42:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2be0f18c264e469d9e4e6c21ecb78f07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5N0MzQUY4NDU5QTY1NkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5N0MzQUY4NDU5QTY1NkZFAA==\",\"timestamp\":\"1768083160\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:46+05:30"} [2026-01-11 03:42:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5N0MzQUY4NDU5QTY1NkZFAA== [2026-01-11 03:42:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5N0MzQUY4NDU5QTY1NkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5N0MzQUY4NDU5QTY1NkZFAA==\",\"timestamp\":\"1768083160\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:46+05:30"} [2026-01-11 03:42:47] [DEBUG] Ignoring event: delivered [2026-01-11 03:42:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:12:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MDhGNkE4OTc4NUMyRTA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MDhGNkE4OTc4NUMyRTA3AA==", "timestamp": "1768083166", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:42:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:42:47] [INFO] Sending instructions to 917202000200 [2026-01-11 03:42:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:42:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:42:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06b2fa1f5efd40acba2ba83a2249feea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:42:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MDhGNkE4OTc4NUMyRTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MDhGNkE4OTc4NUMyRTA3AA==\",\"timestamp\":\"1768083166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:51+05:30"} [2026-01-11 03:42:52] [DEBUG] Ignoring event: delivered [2026-01-11 03:42:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MDhGNkE4OTc4NUMyRTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MDhGNkE4OTc4NUMyRTA3AA==\",\"timestamp\":\"1768083166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:51+05:30"} [2026-01-11 03:42:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MDhGNkE4OTc4NUMyRTA3AA== [2026-01-11 03:42:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:12:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBNjk3RjE1MTQ0QzA1QjM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBNjk3RjE1MTQ0QzA1QjM0AA==", "timestamp": "1768083171", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:42:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:42:53] [INFO] Sending instructions to 917202000200 [2026-01-11 03:42:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:42:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:42:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c20f66f24c68400daf293304f641296b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:42:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBNjk3RjE1MTQ0QzA1QjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBNjk3RjE1MTQ0QzA1QjM0AA==\",\"timestamp\":\"1768083171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:57+05:30"} [2026-01-11 03:42:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBNjk3RjE1MTQ0QzA1QjM0AA== [2026-01-11 03:42:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBNjk3RjE1MTQ0QzA1QjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBNjk3RjE1MTQ0QzA1QjM0AA==\",\"timestamp\":\"1768083171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:42:57+05:30"} [2026-01-11 03:42:57] [DEBUG] Ignoring event: delivered [2026-01-11 03:42:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:12:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDUyNDBGMjc3RTZGQkVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDUyNDBGMjc3RTZGQkVFAA==", "timestamp": "1768083176", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:42:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:42:58] [INFO] Sending instructions to 917202000200 [2026-01-11 03:42:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:42:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:42:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bcb1b20905564501b097605a0b5494e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:43:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDUyNDBGMjc3RTZGQkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDUyNDBGMjc3RTZGQkVFAA==\",\"timestamp\":\"1768083176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:01+05:30"} [2026-01-11 03:43:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDUyNDBGMjc3RTZGQkVFAA== [2026-01-11 03:43:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDUyNDBGMjc3RTZGQkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDUyNDBGMjc3RTZGQkVFAA==\",\"timestamp\":\"1768083176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:01+05:30"} [2026-01-11 03:43:01] [DEBUG] Ignoring event: delivered [2026-01-11 03:43:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:13:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MzZGQTYxNDQ3RDBENEUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MzZGQTYxNDQ3RDBENEUxAA==", "timestamp": "1768083182", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:43:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:43:04] [INFO] Sending instructions to 917202000200 [2026-01-11 03:43:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:43:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:43:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "909ae51e11fc45c7b2067288ce8cefe7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:43:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:13:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4QzBEODFEOTkxN0VDQjkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4QzBEODFEOTkxN0VDQjkzAA==", "timestamp": "1768083188", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:43:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:43:10] [INFO] Sending instructions to 917202000200 [2026-01-11 03:43:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:43:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:43:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72916517eb024d789cc4fa895cb9b3da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:43:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:43:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MzZGQTYxNDQ3RDBENEUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MzZGQTYxNDQ3RDBENEUxAA==\",\"timestamp\":\"1768083182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:09+05:30"} [2026-01-11 03:43:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MzZGQTYxNDQ3RDBENEUxAA== [2026-01-11 03:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:43:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MzZGQTYxNDQ3RDBENEUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MzZGQTYxNDQ3RDBENEUxAA==\",\"timestamp\":\"1768083182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:09+05:30"} [2026-01-11 03:43:11] [DEBUG] Ignoring event: delivered [2026-01-11 03:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:43:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4QzBEODFEOTkxN0VDQjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4QzBEODFEOTkxN0VDQjkzAA==\",\"timestamp\":\"1768083188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:10+05:30"} [2026-01-11 03:43:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4QzBEODFEOTkxN0VDQjkzAA== [2026-01-11 03:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:43:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4QzBEODFEOTkxN0VDQjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4QzBEODFEOTkxN0VDQjkzAA==\",\"timestamp\":\"1768083188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:10+05:30"} [2026-01-11 03:43:11] [DEBUG] Ignoring event: delivered [2026-01-11 03:43:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:13:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQjNDMEFFOTY5QjkwMjAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQjNDMEFFOTY5QjkwMjAxAA==", "timestamp": "1768083224", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:43:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:43:46] [INFO] Sending instructions to 917202000200 [2026-01-11 03:43:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:43:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:43:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21cb39f8c5584052a76c0b6ab4d5f63b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:43:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQjNDMEFFOTY5QjkwMjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQjNDMEFFOTY5QjkwMjAxAA==\",\"timestamp\":\"1768083224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:48+05:30"} [2026-01-11 03:43:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQjNDMEFFOTY5QjkwMjAxAA== [2026-01-11 03:43:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQjNDMEFFOTY5QjkwMjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQjNDMEFFOTY5QjkwMjAxAA==\",\"timestamp\":\"1768083224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:48+05:30"} [2026-01-11 03:43:49] [DEBUG] Ignoring event: delivered [2026-01-11 03:43:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:13:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNDM4MUI0RjNERTE0NzIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNDM4MUI0RjNERTE0NzIwAA==", "timestamp": "1768083230", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:43:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:43:51] [INFO] Sending instructions to 917202000200 [2026-01-11 03:43:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:43:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:43:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d89f2c4375f42dab6193a8a80666754", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:43:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:43:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNDM4MUI0RjNERTE0NzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNDM4MUI0RjNERTE0NzIwAA==\",\"timestamp\":\"1768083230\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:58+05:30"} [2026-01-11 03:43:59] [DEBUG] Ignoring event: delivered [2026-01-11 03:43:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:43:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNDM4MUI0RjNERTE0NzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNDM4MUI0RjNERTE0NzIwAA==\",\"timestamp\":\"1768083230\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:43:58+05:30"} [2026-01-11 03:43:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNDM4MUI0RjNERTE0NzIwAA== [2026-01-11 03:44:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:14:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU4QTgzQzg4MTc1NTNDQjlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU4QTgzQzg4MTc1NTNDQjlGAA==", "timestamp": "1768083266", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:44:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:44:28] [INFO] Sending instructions to 917202000200 [2026-01-11 03:44:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:44:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:44:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "140d10dd1ec643a2b012afd657dc3c9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:44:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU4QTgzQzg4MTc1NTNDQjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU4QTgzQzg4MTc1NTNDQjlGAA==\",\"timestamp\":\"1768083266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:44:30+05:30"} [2026-01-11 03:44:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU4QTgzQzg4MTc1NTNDQjlGAA== [2026-01-11 03:44:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU4QTgzQzg4MTc1NTNDQjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU4QTgzQzg4MTc1NTNDQjlGAA==\",\"timestamp\":\"1768083266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:44:30+05:30"} [2026-01-11 03:44:30] [DEBUG] Ignoring event: delivered [2026-01-11 03:44:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:14:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5MjBDQjIzM0JBN0IwMkU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5MjBDQjIzM0JBN0IwMkU0AA==", "timestamp": "1768083272", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:44:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:44:33] [INFO] Sending instructions to 917202000200 [2026-01-11 03:44:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:44:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:44:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8c9080d54744d97b076e3bb7e48af71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5MjBDQjIzM0JBN0IwMkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5MjBDQjIzM0JBN0IwMkU0AA==\",\"timestamp\":\"1768083272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:44:35+05:30"} [2026-01-11 03:44:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5MjBDQjIzM0JBN0IwMkU0AA== [2026-01-11 03:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5MjBDQjIzM0JBN0IwMkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5MjBDQjIzM0JBN0IwMkU0AA==\",\"timestamp\":\"1768083272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:44:35+05:30"} [2026-01-11 03:44:36] [DEBUG] Ignoring event: delivered [2026-01-11 03:44:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:14:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MEQwNTA3NDkwNjZFRUQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MEQwNTA3NDkwNjZFRUQzAA==", "timestamp": "1768083277", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:44:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:44:38] [INFO] Sending instructions to 917202000200 [2026-01-11 03:44:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:44:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:44:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88c51ac71ef44b1a8db910e97e64a46b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:44:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:44:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MEQwNTA3NDkwNjZFRUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MEQwNTA3NDkwNjZFRUQzAA==\",\"timestamp\":\"1768083277\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:44:41+05:30"} [2026-01-11 03:44:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MEQwNTA3NDkwNjZFRUQzAA== [2026-01-11 03:44:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:44:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MEQwNTA3NDkwNjZFRUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MEQwNTA3NDkwNjZFRUQzAA==\",\"timestamp\":\"1768083277\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:44:41+05:30"} [2026-01-11 03:44:41] [DEBUG] Ignoring event: delivered [2026-01-11 03:44:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:14:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1REE0OTQ2ODZFRkU5MzM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1REE0OTQ2ODZFRkU5MzM1AA==", "timestamp": "1768083282", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:44:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:44:44] [INFO] Sending instructions to 917202000200 [2026-01-11 03:44:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:44:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:44:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e13a0fb9a18447d7aa8a5913faf0875b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:44:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1REE0OTQ2ODZFRkU5MzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1REE0OTQ2ODZFRkU5MzM1AA==\",\"timestamp\":\"1768083282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:44:49+05:30"} [2026-01-11 03:44:50] [DEBUG] Ignoring event: delivered [2026-01-11 03:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:44:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1REE0OTQ2ODZFRkU5MzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1REE0OTQ2ODZFRkU5MzM1AA==\",\"timestamp\":\"1768083282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:44:49+05:30"} [2026-01-11 03:44:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1REE0OTQ2ODZFRkU5MzM1AA== [2026-01-11 03:45:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:15:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MzE0NkJEMkY0MkU3Nzg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MzE0NkJEMkY0MkU3Nzg5AA==", "timestamp": "1768083318", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:45:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:45:20] [INFO] Sending instructions to 917202000200 [2026-01-11 03:45:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:45:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:45:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0e8820f7334449bafaee1bc040f87f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:45:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:15:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwM0M3MjY3MkQ3Q0ExNzE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwM0M3MjY3MkQ3Q0ExNzE5AA==", "timestamp": "1768083324", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:45:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:45:26] [INFO] Sending instructions to 917202000200 [2026-01-11 03:45:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:45:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:45:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "640d62e19cab4512a7b1ee6f707180b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:45:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MzE0NkJEMkY0MkU3Nzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MzE0NkJEMkY0MkU3Nzg5AA==\",\"timestamp\":\"1768083318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:45:26+05:30"} [2026-01-11 03:45:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MzE0NkJEMkY0MkU3Nzg5AA== [2026-01-11 03:45:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MzE0NkJEMkY0MkU3Nzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MzE0NkJEMkY0MkU3Nzg5AA==\",\"timestamp\":\"1768083318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:45:26+05:30"} [2026-01-11 03:45:26] [DEBUG] Ignoring event: delivered [2026-01-11 03:45:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:45:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwM0M3MjY3MkQ3Q0ExNzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwM0M3MjY3MkQ3Q0ExNzE5AA==\",\"timestamp\":\"1768083324\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:45:26+05:30"} [2026-01-11 03:45:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwM0M3MjY3MkQ3Q0ExNzE5AA== [2026-01-11 03:45:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:45:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwM0M3MjY3MkQ3Q0ExNzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwM0M3MjY3MkQ3Q0ExNzE5AA==\",\"timestamp\":\"1768083324\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:45:26+05:30"} [2026-01-11 03:45:26] [DEBUG] Ignoring event: delivered [2026-01-11 03:45:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:15:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCQzI5RDBDMDg2MjkwMjBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCQzI5RDBDMDg2MjkwMjBCAA==", "timestamp": "1768083329", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:45:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:45:31] [INFO] Sending instructions to 917202000200 [2026-01-11 03:45:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:45:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:45:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b785b7e23d4c42b797b5c77b2964e262", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:45:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:45:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCQzI5RDBDMDg2MjkwMjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCQzI5RDBDMDg2MjkwMjBCAA==\",\"timestamp\":\"1768083329\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:45:32+05:30"} [2026-01-11 03:45:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCQzI5RDBDMDg2MjkwMjBCAA== [2026-01-11 03:45:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:45:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCQzI5RDBDMDg2MjkwMjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCQzI5RDBDMDg2MjkwMjBCAA==\",\"timestamp\":\"1768083329\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:45:32+05:30"} [2026-01-11 03:45:32] [DEBUG] Ignoring event: delivered [2026-01-11 03:45:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:15:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwNEYxMjVFOEQ0REU1QkFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwNEYxMjVFOEQ0REU1QkFDAA==", "timestamp": "1768083335", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:45:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:45:37] [INFO] Sending instructions to 917202000200 [2026-01-11 03:45:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:45:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:45:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71959e9edde747c5b8e5827469862f3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:45:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:45:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwNEYxMjVFOEQ0REU1QkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwNEYxMjVFOEQ0REU1QkFDAA==\",\"timestamp\":\"1768083335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:45:41+05:30"} [2026-01-11 03:45:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwNEYxMjVFOEQ0REU1QkFDAA== [2026-01-11 03:45:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:45:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwNEYxMjVFOEQ0REU1QkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwNEYxMjVFOEQ0REU1QkFDAA==\",\"timestamp\":\"1768083335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:45:41+05:30"} [2026-01-11 03:45:42] [DEBUG] Ignoring event: delivered [2026-01-11 03:46:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:16:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxQUVDQTgzRDc4N0REQkUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxQUVDQTgzRDc4N0REQkUyAA==", "timestamp": "1768083371", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:46:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:46:13] [INFO] Sending instructions to 917202000200 [2026-01-11 03:46:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:46:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:46:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2def81ae06cb46d1b98c2d5cf1d489d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:46:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:46:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxQUVDQTgzRDc4N0REQkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxQUVDQTgzRDc4N0REQkUyAA==\",\"timestamp\":\"1768083371\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:46:15+05:30"} [2026-01-11 03:46:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxQUVDQTgzRDc4N0REQkUyAA== [2026-01-11 03:46:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:46:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxQUVDQTgzRDc4N0REQkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxQUVDQTgzRDc4N0REQkUyAA==\",\"timestamp\":\"1768083371\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:46:15+05:30"} [2026-01-11 03:46:15] [DEBUG] Ignoring event: delivered [2026-01-11 03:46:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:16:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0OUI3NTc1MEFGOTM3RkVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0OUI3NTc1MEFGOTM3RkVGAA==", "timestamp": "1768083377", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:46:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:46:20] [INFO] Sending instructions to 917202000200 [2026-01-11 03:46:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:46:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:46:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc18992385054d1186bb9b6f37ed4c23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:46:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:46:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0OUI3NTc1MEFGOTM3RkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0OUI3NTc1MEFGOTM3RkVGAA==\",\"timestamp\":\"1768083377\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:46:22+05:30"} [2026-01-11 03:46:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0OUI3NTc1MEFGOTM3RkVGAA== [2026-01-11 03:46:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:46:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0OUI3NTc1MEFGOTM3RkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0OUI3NTc1MEFGOTM3RkVGAA==\",\"timestamp\":\"1768083377\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:46:22+05:30"} [2026-01-11 03:46:23] [DEBUG] Ignoring event: delivered [2026-01-11 03:46:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:16:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyMzYyMzk2MEVBM0YwNEIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyMzYyMzk2MEVBM0YwNEIyAA==", "timestamp": "1768083384", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:46:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:46:26] [INFO] Sending instructions to 917202000200 [2026-01-11 03:46:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:46:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:46:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e80ff70b03bf449ba746d855da23869b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:46:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyMzYyMzk2MEVBM0YwNEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyMzYyMzk2MEVBM0YwNEIyAA==\",\"timestamp\":\"1768083384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:46:34+05:30"} [2026-01-11 03:46:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyMzYyMzk2MEVBM0YwNEIyAA== [2026-01-11 03:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:46:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyMzYyMzk2MEVBM0YwNEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyMzYyMzk2MEVBM0YwNEIyAA==\",\"timestamp\":\"1768083384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:46:34+05:30"} [2026-01-11 03:46:34] [DEBUG] Ignoring event: delivered [2026-01-11 03:47:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:17:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxMEQ5RTRDQTNGQzAxRDVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxMEQ5RTRDQTNGQzAxRDVFAA==", "timestamp": "1768083420", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:47:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:47:03] [INFO] Sending instructions to 917202000200 [2026-01-11 03:47:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:47:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:47:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b65a8a3def1148818e881ef6cb08efc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxMEQ5RTRDQTNGQzAxRDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxMEQ5RTRDQTNGQzAxRDVFAA==\",\"timestamp\":\"1768083420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:06+05:30"} [2026-01-11 03:47:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxMEQ5RTRDQTNGQzAxRDVFAA== [2026-01-11 03:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxMEQ5RTRDQTNGQzAxRDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxMEQ5RTRDQTNGQzAxRDVFAA==\",\"timestamp\":\"1768083420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:06+05:30"} [2026-01-11 03:47:06] [DEBUG] Ignoring event: delivered [2026-01-11 03:47:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:17:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5RjBERjgyRjZGMTY0MzRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5RjBERjgyRjZGMTY0MzRCAA==", "timestamp": "1768083428", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:47:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:47:09] [INFO] Sending instructions to 917202000200 [2026-01-11 03:47:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:47:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:47:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c58e435e20940fe8852d777b079a666", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5RjBERjgyRjZGMTY0MzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5RjBERjgyRjZGMTY0MzRCAA==\",\"timestamp\":\"1768083428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:14+05:30"} [2026-01-11 03:47:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5RjBERjgyRjZGMTY0MzRCAA== [2026-01-11 03:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5RjBERjgyRjZGMTY0MzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5RjBERjgyRjZGMTY0MzRCAA==\",\"timestamp\":\"1768083428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:14+05:30"} [2026-01-11 03:47:14] [DEBUG] Ignoring event: delivered [2026-01-11 03:47:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:17:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMjVBQTIxRDdGN0E3OTc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMjVBQTIxRDdGN0E3OTc1AA==", "timestamp": "1768083433", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:47:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:47:15] [INFO] Sending instructions to 917202000200 [2026-01-11 03:47:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:47:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:47:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c00ec629904742edb6ee8254d2b500a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMjVBQTIxRDdGN0E3OTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMjVBQTIxRDdGN0E3OTc1AA==\",\"timestamp\":\"1768083433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:18+05:30"} [2026-01-11 03:47:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMjVBQTIxRDdGN0E3OTc1AA== [2026-01-11 03:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMjVBQTIxRDdGN0E3OTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMjVBQTIxRDdGN0E3OTc1AA==\",\"timestamp\":\"1768083433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:18+05:30"} [2026-01-11 03:47:18] [DEBUG] Ignoring event: delivered [2026-01-11 03:47:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:17:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNTY3NzQ5ODYwMTI4NEEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNTY3NzQ5ODYwMTI4NEEzAA==", "timestamp": "1768083470", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:47:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:47:52] [INFO] Sending instructions to 917202000200 [2026-01-11 03:47:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:47:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:47:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78077b5e5ce64fc891a8b1ecc399dbdc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:47:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:17:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3MkFGNDYxRTk0MUNBMEJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3MkFGNDYxRTk0MUNBMEJEAA==", "timestamp": "1768083476", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:47:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:47:57] [INFO] Sending instructions to 917202000200 [2026-01-11 03:47:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:47:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:47:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNTY3NzQ5ODYwMTI4NEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNTY3NzQ5ODYwMTI4NEEzAA==\",\"timestamp\":\"1768083470\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:57+05:30"} [2026-01-11 03:47:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNTY3NzQ5ODYwMTI4NEEzAA== [2026-01-11 03:47:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "413b4fb97bdc42e0ba7163da2cf76002", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNTY3NzQ5ODYwMTI4NEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNTY3NzQ5ODYwMTI4NEEzAA==\",\"timestamp\":\"1768083470\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:57+05:30"} [2026-01-11 03:47:58] [DEBUG] Ignoring event: delivered [2026-01-11 03:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3MkFGNDYxRTk0MUNBMEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3MkFGNDYxRTk0MUNBMEJEAA==\",\"timestamp\":\"1768083476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:57+05:30"} [2026-01-11 03:47:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3MkFGNDYxRTk0MUNBMEJEAA== [2026-01-11 03:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:47:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3MkFGNDYxRTk0MUNBMEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3MkFGNDYxRTk0MUNBMEJEAA==\",\"timestamp\":\"1768083476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:47:57+05:30"} [2026-01-11 03:47:58] [DEBUG] Ignoring event: delivered [2026-01-11 03:48:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:18:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRTIzMkJEQzIxN0ZGQkVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRTIzMkJEQzIxN0ZGQkVFAA==", "timestamp": "1768083482", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:48:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:48:03] [INFO] Sending instructions to 917202000200 [2026-01-11 03:48:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:48:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:48:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a15d34f0b4849d09b28f686124a9612", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRTIzMkJEQzIxN0ZGQkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRTIzMkJEQzIxN0ZGQkVFAA==\",\"timestamp\":\"1768083482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:07+05:30"} [2026-01-11 03:48:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRTIzMkJEQzIxN0ZGQkVFAA== [2026-01-11 03:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRTIzMkJEQzIxN0ZGQkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRTIzMkJEQzIxN0ZGQkVFAA==\",\"timestamp\":\"1768083482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:07+05:30"} [2026-01-11 03:48:08] [DEBUG] Ignoring event: delivered [2026-01-11 03:48:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:18:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBNUIzRUQ4MDU3RUUxMTRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBNUIzRUQ4MDU3RUUxMTRFAA==", "timestamp": "1768083489", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:48:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:48:11] [INFO] Sending instructions to 917202000200 [2026-01-11 03:48:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:48:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:48:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7152d83b9efa495790bd724ef8e27a0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:48:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:18:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNkM2RTY4Nzk4MEIzRjY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNkM2RTY4Nzk4MEIzRjY3AA==", "timestamp": "1768083495", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:48:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:48:16] [INFO] Sending instructions to 917202000200 [2026-01-11 03:48:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:48:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:48:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df670b4e3fb44218bc3db64e3c7749ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:48:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:18:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRjE3ODc2QjA1NzAwRUI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRjE3ODc2QjA1NzAwRUI5AA==", "timestamp": "1768083500", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:48:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:48:22] [INFO] Sending instructions to 917202000200 [2026-01-11 03:48:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:48:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:48:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e66179b91b24472a5b8d5c10e3f5a3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBNUIzRUQ4MDU3RUUxMTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBNUIzRUQ4MDU3RUUxMTRFAA==\",\"timestamp\":\"1768083489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:21+05:30"} [2026-01-11 03:48:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBNUIzRUQ4MDU3RUUxMTRFAA== [2026-01-11 03:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBNUIzRUQ4MDU3RUUxMTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBNUIzRUQ4MDU3RUUxMTRFAA==\",\"timestamp\":\"1768083489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:21+05:30"} [2026-01-11 03:48:23] [DEBUG] Ignoring event: delivered [2026-01-11 03:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNkM2RTY4Nzk4MEIzRjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNkM2RTY4Nzk4MEIzRjY3AA==\",\"timestamp\":\"1768083495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:22+05:30"} [2026-01-11 03:48:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNkM2RTY4Nzk4MEIzRjY3AA== [2026-01-11 03:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNkM2RTY4Nzk4MEIzRjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNkM2RTY4Nzk4MEIzRjY3AA==\",\"timestamp\":\"1768083495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:22+05:30"} [2026-01-11 03:48:23] [DEBUG] Ignoring event: delivered [2026-01-11 03:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRjE3ODc2QjA1NzAwRUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRjE3ODc2QjA1NzAwRUI5AA==\",\"timestamp\":\"1768083500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:22+05:30"} [2026-01-11 03:48:23] [DEBUG] Ignoring event: delivered [2026-01-11 03:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRjE3ODc2QjA1NzAwRUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRjE3ODc2QjA1NzAwRUI5AA==\",\"timestamp\":\"1768083500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:22+05:30"} [2026-01-11 03:48:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRjE3ODc2QjA1NzAwRUI5AA== [2026-01-11 03:48:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:18:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MTAzQzJEMjBGOUJCQTVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MTAzQzJEMjBGOUJCQTVCAA==", "timestamp": "1768083506", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:48:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:48:28] [INFO] Sending instructions to 917202000200 [2026-01-11 03:48:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:48:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:48:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2223c109aedc4ed290c975bfee7ec05c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MTAzQzJEMjBGOUJCQTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MTAzQzJEMjBGOUJCQTVCAA==\",\"timestamp\":\"1768083506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:30+05:30"} [2026-01-11 03:48:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MTAzQzJEMjBGOUJCQTVCAA== [2026-01-11 03:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MTAzQzJEMjBGOUJCQTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MTAzQzJEMjBGOUJCQTVCAA==\",\"timestamp\":\"1768083506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:48:30+05:30"} [2026-01-11 03:48:30] [DEBUG] Ignoring event: delivered [2026-01-11 03:49:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:19:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1MUVGNzlCRTI3Rjk1RDM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1MUVGNzlCRTI3Rjk1RDM2AA==", "timestamp": "1768083542", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:49:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:49:04] [INFO] Sending instructions to 917202000200 [2026-01-11 03:49:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:49:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:49:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8548a1db5c248e4b51f89ef39476f4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:49:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1MUVGNzlCRTI3Rjk1RDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1MUVGNzlCRTI3Rjk1RDM2AA==\",\"timestamp\":\"1768083542\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:49:09+05:30"} [2026-01-11 03:49:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1MUVGNzlCRTI3Rjk1RDM2AA== [2026-01-11 03:49:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1MUVGNzlCRTI3Rjk1RDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1MUVGNzlCRTI3Rjk1RDM2AA==\",\"timestamp\":\"1768083542\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:49:09+05:30"} [2026-01-11 03:49:09] [DEBUG] Ignoring event: delivered [2026-01-11 03:49:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:19:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2REIwOUExNTI2MDUzODI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2REIwOUExNTI2MDUzODI3AA==", "timestamp": "1768083548", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:49:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:49:10] [INFO] Sending instructions to 917202000200 [2026-01-11 03:49:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:49:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:49:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3786979091664c2e884c958107ee123c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:49:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:19:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTVEMEI2QURFQzJGRDJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTVEMEI2QURFQzJGRDJBAA==", "timestamp": "1768083553", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:49:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:49:15] [INFO] Sending instructions to 917202000200 [2026-01-11 03:49:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:49:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:49:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "313f3d35a884403f94eba53854da5189", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:49:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2REIwOUExNTI2MDUzODI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2REIwOUExNTI2MDUzODI3AA==\",\"timestamp\":\"1768083548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:49:20+05:30"} [2026-01-11 03:49:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2REIwOUExNTI2MDUzODI3AA== [2026-01-11 03:49:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2REIwOUExNTI2MDUzODI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2REIwOUExNTI2MDUzODI3AA==\",\"timestamp\":\"1768083548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:49:20+05:30"} [2026-01-11 03:49:21] [DEBUG] Ignoring event: delivered [2026-01-11 03:49:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTVEMEI2QURFQzJGRDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTVEMEI2QURFQzJGRDJBAA==\",\"timestamp\":\"1768083553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:49:20+05:30"} [2026-01-11 03:49:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTVEMEI2QURFQzJGRDJBAA== [2026-01-11 03:49:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTVEMEI2QURFQzJGRDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTVEMEI2QURFQzJGRDJBAA==\",\"timestamp\":\"1768083553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:49:20+05:30"} [2026-01-11 03:49:22] [DEBUG] Ignoring event: delivered [2026-01-11 03:49:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:19:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNzFERUYzRTlFQ0VEMjFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNzFERUYzRTlFQ0VEMjFDAA==", "timestamp": "1768083590", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:49:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:49:52] [INFO] Sending instructions to 917202000200 [2026-01-11 03:49:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:49:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:49:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21382b74db5441ba9b9810b90486e9b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:49:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:19:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFQTQ2RDRGNTdEMTgyQTM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFQTQ2RDRGNTdEMTgyQTM1AA==", "timestamp": "1768083597", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:49:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:49:59] [INFO] Sending instructions to 917202000200 [2026-01-11 03:49:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:49:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:49:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c15c2a0159b4832a6a77244a190e115", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNzFERUYzRTlFQ0VEMjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNzFERUYzRTlFQ0VEMjFDAA==\",\"timestamp\":\"1768083590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:03+05:30"} [2026-01-11 03:50:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNzFERUYzRTlFQ0VEMjFDAA== [2026-01-11 03:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNzFERUYzRTlFQ0VEMjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNzFERUYzRTlFQ0VEMjFDAA==\",\"timestamp\":\"1768083590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:03+05:30"} [2026-01-11 03:50:04] [DEBUG] Ignoring event: delivered [2026-01-11 03:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFQTQ2RDRGNTdEMTgyQTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFQTQ2RDRGNTdEMTgyQTM1AA==\",\"timestamp\":\"1768083597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:03+05:30"} [2026-01-11 03:50:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFQTQ2RDRGNTdEMTgyQTM1AA== [2026-01-11 03:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFQTQ2RDRGNTdEMTgyQTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFQTQ2RDRGNTdEMTgyQTM1AA==\",\"timestamp\":\"1768083597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:03+05:30"} [2026-01-11 03:50:04] [DEBUG] Ignoring event: delivered [2026-01-11 03:50:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:20:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MDQ3QUZFRDMwMjJERjQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MDQ3QUZFRDMwMjJERjQ3AA==", "timestamp": "1768083602", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:50:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:50:04] [INFO] Sending instructions to 917202000200 [2026-01-11 03:50:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:50:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:50:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf92db13c3e54048af86374622e82979", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:50:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:20:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNTc0QjZFNDIxOTU4OUUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNTc0QjZFNDIxOTU4OUUzAA==", "timestamp": "1768083608", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:50:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:50:10] [INFO] Sending instructions to 917202000200 [2026-01-11 03:50:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:50:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:50:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MDQ3QUZFRDMwMjJERjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MDQ3QUZFRDMwMjJERjQ3AA==\",\"timestamp\":\"1768083602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:08+05:30"} [2026-01-11 03:50:10] [DEBUG] Ignoring event: delivered [2026-01-11 03:50:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MDQ3QUZFRDMwMjJERjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MDQ3QUZFRDMwMjJERjQ3AA==\",\"timestamp\":\"1768083602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:08+05:30"} [2026-01-11 03:50:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MDQ3QUZFRDMwMjJERjQ3AA== [2026-01-11 03:50:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea4419afc6ba4f49b5133175a40fd217", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:50:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNTc0QjZFNDIxOTU4OUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNTc0QjZFNDIxOTU4OUUzAA==\",\"timestamp\":\"1768083608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:11+05:30"} [2026-01-11 03:50:11] [DEBUG] Ignoring event: delivered [2026-01-11 03:50:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNTc0QjZFNDIxOTU4OUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNTc0QjZFNDIxOTU4OUUzAA==\",\"timestamp\":\"1768083608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:11+05:30"} [2026-01-11 03:50:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNTc0QjZFNDIxOTU4OUUzAA== [2026-01-11 03:50:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:20:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUzNkMzQjNDNEFEQkNDREIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUzNkMzQjNDNEFEQkNDREIwAA==", "timestamp": "1768083614", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:50:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:50:15] [INFO] Sending instructions to 917202000200 [2026-01-11 03:50:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:50:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:50:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf58de0d57fc4e7d810cf5d55002fdf5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:50:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUzNkMzQjNDNEFEQkNDREIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUzNkMzQjNDNEFEQkNDREIwAA==\",\"timestamp\":\"1768083614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:20+05:30"} [2026-01-11 03:50:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUzNkMzQjNDNEFEQkNDREIwAA== [2026-01-11 03:50:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUzNkMzQjNDNEFEQkNDREIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUzNkMzQjNDNEFEQkNDREIwAA==\",\"timestamp\":\"1768083614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:50:20+05:30"} [2026-01-11 03:50:21] [DEBUG] Ignoring event: delivered [2026-01-11 03:50:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:20:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QTEzQjRFRTVDREVDMjZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QTEzQjRFRTVDREVDMjZCAA==", "timestamp": "1768083650", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:50:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:50:52] [INFO] Sending instructions to 917202000200 [2026-01-11 03:50:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:50:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:50:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12ad282fd8324e829b89f0088ad59651", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:50:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:20:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCNjQxMTkzNzg0QUUxQ0NCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCNjQxMTkzNzg0QUUxQ0NCAA==", "timestamp": "1768083656", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:50:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:50:58] [INFO] Sending instructions to 917202000200 [2026-01-11 03:50:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:50:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:50:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "285f0be9fba843d8bfc997ab226b0e7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:51:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:21:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGOEVFRTUxMjE4OURGNkE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGOEVFRTUxMjE4OURGNkE4AA==", "timestamp": "1768083662", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:51:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:51:03] [INFO] Sending instructions to 917202000200 [2026-01-11 03:51:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:51:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:51:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6a228aea127406eb01c6d2ef89dd0e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:51:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QTEzQjRFRTVDREVDMjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QTEzQjRFRTVDREVDMjZCAA==\",\"timestamp\":\"1768083650\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:03+05:30"} [2026-01-11 03:51:04] [DEBUG] Ignoring event: delivered [2026-01-11 03:51:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QTEzQjRFRTVDREVDMjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QTEzQjRFRTVDREVDMjZCAA==\",\"timestamp\":\"1768083650\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:02+05:30"} [2026-01-11 03:51:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QTEzQjRFRTVDREVDMjZCAA== [2026-01-11 03:51:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCNjQxMTkzNzg0QUUxQ0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCNjQxMTkzNzg0QUUxQ0NCAA==\",\"timestamp\":\"1768083656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:03+05:30"} [2026-01-11 03:51:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCNjQxMTkzNzg0QUUxQ0NCAA== [2026-01-11 03:51:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCNjQxMTkzNzg0QUUxQ0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCNjQxMTkzNzg0QUUxQ0NCAA==\",\"timestamp\":\"1768083656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:03+05:30"} [2026-01-11 03:51:04] [DEBUG] Ignoring event: delivered [2026-01-11 03:51:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGOEVFRTUxMjE4OURGNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGOEVFRTUxMjE4OURGNkE4AA==\",\"timestamp\":\"1768083662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:04+05:30"} [2026-01-11 03:51:05] [DEBUG] Ignoring event: delivered [2026-01-11 03:51:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGOEVFRTUxMjE4OURGNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGOEVFRTUxMjE4OURGNkE4AA==\",\"timestamp\":\"1768083662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:04+05:30"} [2026-01-11 03:51:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGOEVFRTUxMjE4OURGNkE4AA== [2026-01-11 03:51:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:21:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NTk1NkQ5NTYwRjQ0NTE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NTk1NkQ5NTYwRjQ0NTE3AA==", "timestamp": "1768083698", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:51:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:51:39] [INFO] Sending instructions to 917202000200 [2026-01-11 03:51:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:51:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:51:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b832e5c62b3c40d787f145f2993c90cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:51:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:21:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMkFEQjVFMDM4NTE1NkExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMkFEQjVFMDM4NTE1NkExAA==", "timestamp": "1768083703", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:51:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:51:45] [INFO] Sending instructions to 917202000200 [2026-01-11 03:51:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:51:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:51:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4619fbfe0db4d5391f5c221156c0fb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NTk1NkQ5NTYwRjQ0NTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NTk1NkQ5NTYwRjQ0NTE3AA==\",\"timestamp\":\"1768083698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:45+05:30"} [2026-01-11 03:51:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NTk1NkQ5NTYwRjQ0NTE3AA== [2026-01-11 03:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NTk1NkQ5NTYwRjQ0NTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NTk1NkQ5NTYwRjQ0NTE3AA==\",\"timestamp\":\"1768083698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:45+05:30"} [2026-01-11 03:51:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMkFEQjVFMDM4NTE1NkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMkFEQjVFMDM4NTE1NkExAA==\",\"timestamp\":\"1768083703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:45+05:30"} [2026-01-11 03:51:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMkFEQjVFMDM4NTE1NkExAA== [2026-01-11 03:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMkFEQjVFMDM4NTE1NkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMkFEQjVFMDM4NTE1NkExAA==\",\"timestamp\":\"1768083703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:45+05:30"} [2026-01-11 03:51:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:51:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:21:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNGRTE1MDdCRENEQjlGMzg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNGRTE1MDdCRENEQjlGMzg5AA==", "timestamp": "1768083709", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:51:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:51:50] [INFO] Sending instructions to 917202000200 [2026-01-11 03:51:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:51:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:51:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "200b5ff19584443ca230300111af0b5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:51:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNGRTE1MDdCRENEQjlGMzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNGRTE1MDdCRENEQjlGMzg5AA==\",\"timestamp\":\"1768083709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:55+05:30"} [2026-01-11 03:51:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNGRTE1MDdCRENEQjlGMzg5AA== [2026-01-11 03:51:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNGRTE1MDdCRENEQjlGMzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNGRTE1MDdCRENEQjlGMzg5AA==\",\"timestamp\":\"1768083709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:51:55+05:30"} [2026-01-11 03:51:55] [DEBUG] Ignoring event: delivered [2026-01-11 03:51:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:21:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZEN0REMjM4MDExMzA2RjgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZEN0REMjM4MDExMzA2RjgxAA==", "timestamp": "1768083714", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:51:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:51:56] [INFO] Sending instructions to 917202000200 [2026-01-11 03:51:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:51:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:51:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fb91029aa5741f5b21612674c0923dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:52:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZEN0REMjM4MDExMzA2RjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZEN0REMjM4MDExMzA2RjgxAA==\",\"timestamp\":\"1768083714\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:00+05:30"} [2026-01-11 03:52:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZEN0REMjM4MDExMzA2RjgxAA== [2026-01-11 03:52:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZEN0REMjM4MDExMzA2RjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZEN0REMjM4MDExMzA2RjgxAA==\",\"timestamp\":\"1768083714\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:00+05:30"} [2026-01-11 03:52:00] [DEBUG] Ignoring event: delivered [2026-01-11 03:52:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:22:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0MkUwQzAyRTk2RDcyQTY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0MkUwQzAyRTk2RDcyQTY2AA==", "timestamp": "1768083750", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:52:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:52:32] [INFO] Sending instructions to 917202000200 [2026-01-11 03:52:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:52:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:52:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba00e0d44ac243b29a99fccb1fd001c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:52:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:22:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNDU3NkQwM0QwQjhGQjNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNDU3NkQwM0QwQjhGQjNCAA==", "timestamp": "1768083756", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:52:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:52:37] [INFO] Sending instructions to 917202000200 [2026-01-11 03:52:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:52:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:52:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0MkUwQzAyRTk2RDcyQTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0MkUwQzAyRTk2RDcyQTY2AA==\",\"timestamp\":\"1768083750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:36+05:30"} [2026-01-11 03:52:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0MkUwQzAyRTk2RDcyQTY2AA== [2026-01-11 03:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:52:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0MkUwQzAyRTk2RDcyQTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0MkUwQzAyRTk2RDcyQTY2AA==\",\"timestamp\":\"1768083750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:36+05:30"} [2026-01-11 03:52:37] [DEBUG] Ignoring event: delivered [2026-01-11 03:52:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f0b76eae83b4a57a4626c799937090d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:52:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNDU3NkQwM0QwQjhGQjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNDU3NkQwM0QwQjhGQjNCAA==\",\"timestamp\":\"1768083756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:41+05:30"} [2026-01-11 03:52:42] [DEBUG] Ignoring event: delivered [2026-01-11 03:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:52:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNDU3NkQwM0QwQjhGQjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNDU3NkQwM0QwQjhGQjNCAA==\",\"timestamp\":\"1768083756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:41+05:30"} [2026-01-11 03:52:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNDU3NkQwM0QwQjhGQjNCAA== [2026-01-11 03:52:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:22:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzNTczNEFGMEI5NDU0MjZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzNTczNEFGMEI5NDU0MjZCAA==", "timestamp": "1768083761", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:52:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:52:43] [INFO] Sending instructions to 917202000200 [2026-01-11 03:52:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:52:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:52:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "757b86f73d4f4d9e81f1ad800b71798a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:52:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:22:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEREIxOUY1NTg0QkMyQzRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEREIxOUY1NTg0QkMyQzRDAA==", "timestamp": "1768083767", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:52:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:52:48] [INFO] Sending instructions to 917202000200 [2026-01-11 03:52:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:52:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:52:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a89b3db611a045258ae141ccb657b8f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzNTczNEFGMEI5NDU0MjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzNTczNEFGMEI5NDU0MjZCAA==\",\"timestamp\":\"1768083761\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:48+05:30"} [2026-01-11 03:52:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzNTczNEFGMEI5NDU0MjZCAA== [2026-01-11 03:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzNTczNEFGMEI5NDU0MjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzNTczNEFGMEI5NDU0MjZCAA==\",\"timestamp\":\"1768083761\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:48+05:30"} [2026-01-11 03:52:49] [DEBUG] Ignoring event: delivered [2026-01-11 03:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:52:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEREIxOUY1NTg0QkMyQzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEREIxOUY1NTg0QkMyQzRDAA==\",\"timestamp\":\"1768083767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:48+05:30"} [2026-01-11 03:52:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEREIxOUY1NTg0QkMyQzRDAA== [2026-01-11 03:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:52:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEREIxOUY1NTg0QkMyQzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEREIxOUY1NTg0QkMyQzRDAA==\",\"timestamp\":\"1768083767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:52:48+05:30"} [2026-01-11 03:52:49] [DEBUG] Ignoring event: delivered [2026-01-11 03:53:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:23:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzNzE3MjhCNTk1NjA5RkE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzNzE3MjhCNTk1NjA5RkE1AA==", "timestamp": "1768083803", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:53:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:53:24] [INFO] Sending instructions to 917202000200 [2026-01-11 03:53:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:53:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:53:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d36e73e007d48aba6428d39bfe1116a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:53:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzNzE3MjhCNTk1NjA5RkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzNzE3MjhCNTk1NjA5RkE1AA==\",\"timestamp\":\"1768083803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:26+05:30"} [2026-01-11 03:53:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzNzE3MjhCNTk1NjA5RkE1AA== [2026-01-11 03:53:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzNzE3MjhCNTk1NjA5RkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzNzE3MjhCNTk1NjA5RkE1AA==\",\"timestamp\":\"1768083803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:26+05:30"} [2026-01-11 03:53:27] [DEBUG] Ignoring event: delivered [2026-01-11 03:53:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:23:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGM0VFNTczNUEzQTlCQkUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGM0VFNTczNUEzQTlCQkUzAA==", "timestamp": "1768083808", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:53:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:53:30] [INFO] Sending instructions to 917202000200 [2026-01-11 03:53:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:53:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:53:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "808b6f69c160406ab4bcdc6baec5d6f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGM0VFNTczNUEzQTlCQkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGM0VFNTczNUEzQTlCQkUzAA==\",\"timestamp\":\"1768083808\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:32+05:30"} [2026-01-11 03:53:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGM0VFNTczNUEzQTlCQkUzAA== [2026-01-11 03:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGM0VFNTczNUEzQTlCQkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGM0VFNTczNUEzQTlCQkUzAA==\",\"timestamp\":\"1768083808\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:32+05:30"} [2026-01-11 03:53:32] [DEBUG] Ignoring event: delivered [2026-01-11 03:53:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:23:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3NDc3OUFFMTNFOTE4ODYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3NDc3OUFFMTNFOTE4ODYxAA==", "timestamp": "1768083813", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:53:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:53:35] [INFO] Sending instructions to 917202000200 [2026-01-11 03:53:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:53:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:53:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e5ede11f9094a5fa360338dd7eb66f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:53:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3NDc3OUFFMTNFOTE4ODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3NDc3OUFFMTNFOTE4ODYxAA==\",\"timestamp\":\"1768083813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:37+05:30"} [2026-01-11 03:53:38] [DEBUG] Ignoring event: delivered [2026-01-11 03:53:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3NDc3OUFFMTNFOTE4ODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3NDc3OUFFMTNFOTE4ODYxAA==\",\"timestamp\":\"1768083813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:37+05:30"} [2026-01-11 03:53:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3NDc3OUFFMTNFOTE4ODYxAA== [2026-01-11 03:53:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:23:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQzVDQTM1RDk0QzdFNDFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQzVDQTM1RDk0QzdFNDFFAA==", "timestamp": "1768083819", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:53:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:53:40] [INFO] Sending instructions to 917202000200 [2026-01-11 03:53:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:53:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:53:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4f01e19e794408c9ac4fade4b74a937", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:53:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:23:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCODBCQUI4MzEzOTQwMzUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCODBCQUI4MzEzOTQwMzUxAA==", "timestamp": "1768083824", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:53:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:53:46] [INFO] Sending instructions to 917202000200 [2026-01-11 03:53:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:53:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:53:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQzVDQTM1RDk0QzdFNDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQzVDQTM1RDk0QzdFNDFFAA==\",\"timestamp\":\"1768083819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:46+05:30"} [2026-01-11 03:53:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQzVDQTM1RDk0QzdFNDFFAA== [2026-01-11 03:53:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQzVDQTM1RDk0QzdFNDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQzVDQTM1RDk0QzdFNDFFAA==\",\"timestamp\":\"1768083819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:46+05:30"} [2026-01-11 03:53:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:53:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f11e65694875413ebf05f0f2d65ae6d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:53:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCODBCQUI4MzEzOTQwMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCODBCQUI4MzEzOTQwMzUxAA==\",\"timestamp\":\"1768083824\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:51+05:30"} [2026-01-11 03:53:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCODBCQUI4MzEzOTQwMzUxAA== [2026-01-11 03:53:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCODBCQUI4MzEzOTQwMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCODBCQUI4MzEzOTQwMzUxAA==\",\"timestamp\":\"1768083824\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:53:51+05:30"} [2026-01-11 03:53:51] [DEBUG] Ignoring event: delivered [2026-01-11 03:53:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:23:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzQTdFQTlBQTY3MTRENDcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzQTdFQTlBQTY3MTRENDcyAA==", "timestamp": "1768083830", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:53:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:53:52] [INFO] Sending instructions to 917202000200 [2026-01-11 03:53:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:53:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:53:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3da3928f1c5429e9c2efd553dd771c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:53:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:23:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGMjM5MTQ4RTI5MTdEMUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGMjM5MTQ4RTI5MTdEMUVFAA==", "timestamp": "1768083836", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:53:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:53:57] [INFO] Sending instructions to 917202000200 [2026-01-11 03:53:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:53:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:53:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "185ea57460b04eed8b5bca059fd80bfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:54:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzQTdFQTlBQTY3MTRENDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzQTdFQTlBQTY3MTRENDcyAA==\",\"timestamp\":\"1768083830\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:00+05:30"} [2026-01-11 03:54:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzQTdFQTlBQTY3MTRENDcyAA== [2026-01-11 03:54:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzQTdFQTlBQTY3MTRENDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzQTdFQTlBQTY3MTRENDcyAA==\",\"timestamp\":\"1768083830\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:00+05:30"} [2026-01-11 03:54:01] [DEBUG] Ignoring event: delivered [2026-01-11 03:54:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGMjM5MTQ4RTI5MTdEMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGMjM5MTQ4RTI5MTdEMUVFAA==\",\"timestamp\":\"1768083836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:00+05:30"} [2026-01-11 03:54:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGMjM5MTQ4RTI5MTdEMUVFAA== [2026-01-11 03:54:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:53:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGMjM5MTQ4RTI5MTdEMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGMjM5MTQ4RTI5MTdEMUVFAA==\",\"timestamp\":\"1768083836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:00+05:30"} [2026-01-11 03:54:01] [DEBUG] Ignoring event: delivered [2026-01-11 03:54:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:24:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1Mzk2RTFGQkY5NzVDODQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1Mzk2RTFGQkY5NzVDODQwAA==", "timestamp": "1768083872", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:54:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:54:34] [INFO] Sending instructions to 917202000200 [2026-01-11 03:54:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:54:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:54:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "503ff369ef8048b1a0164710f71bc09f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:54:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1Mzk2RTFGQkY5NzVDODQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1Mzk2RTFGQkY5NzVDODQwAA==\",\"timestamp\":\"1768083872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:39+05:30"} [2026-01-11 03:54:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1Mzk2RTFGQkY5NzVDODQwAA== [2026-01-11 03:54:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1Mzk2RTFGQkY5NzVDODQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1Mzk2RTFGQkY5NzVDODQwAA==\",\"timestamp\":\"1768083872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:39+05:30"} [2026-01-11 03:54:39] [DEBUG] Ignoring event: delivered [2026-01-11 03:54:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:24:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGMTc3MDBDNDM1NTJFRjdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGMTc3MDBDNDM1NTJFRjdCAA==", "timestamp": "1768083878", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:54:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:54:40] [INFO] Sending instructions to 917202000200 [2026-01-11 03:54:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:54:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:54:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d18987d87dd476f9a10e2550e572f79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:54:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:24:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2QTZFRDU0QjdBQkZBOUZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2QTZFRDU0QjdBQkZBOUZEAA==", "timestamp": "1768083884", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:54:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:54:45] [INFO] Sending instructions to 917202000200 [2026-01-11 03:54:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:54:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:54:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:54:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGMTc3MDBDNDM1NTJFRjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGMTc3MDBDNDM1NTJFRjdCAA==\",\"timestamp\":\"1768083878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:45+05:30"} [2026-01-11 03:54:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGMTc3MDBDNDM1NTJFRjdCAA== [2026-01-11 03:54:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:54:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGMTc3MDBDNDM1NTJFRjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGMTc3MDBDNDM1NTJFRjdCAA==\",\"timestamp\":\"1768083878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:45+05:30"} [2026-01-11 03:54:46] [DEBUG] Ignoring event: delivered [2026-01-11 03:54:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c094c3da030469084dabd100ce04fa7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:54:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:54:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2QTZFRDU0QjdBQkZBOUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2QTZFRDU0QjdBQkZBOUZEAA==\",\"timestamp\":\"1768083884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:50+05:30"} [2026-01-11 03:54:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2QTZFRDU0QjdBQkZBOUZEAA== [2026-01-11 03:54:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:54:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2QTZFRDU0QjdBQkZBOUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2QTZFRDU0QjdBQkZBOUZEAA==\",\"timestamp\":\"1768083884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:54:50+05:30"} [2026-01-11 03:54:51] [DEBUG] Ignoring event: delivered [2026-01-11 03:55:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:25:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4MkY4Q0JFMzFCQzNDOTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4MkY4Q0JFMzFCQzNDOTI0AA==", "timestamp": "1768083920", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:55:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:55:21] [INFO] Sending instructions to 917202000200 [2026-01-11 03:55:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:55:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:55:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "606a379ab1fe456cb9fb691c0a2f8236", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:55:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:55:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4MkY4Q0JFMzFCQzNDOTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4MkY4Q0JFMzFCQzNDOTI0AA==\",\"timestamp\":\"1768083920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:55:24+05:30"} [2026-01-11 03:55:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4MkY4Q0JFMzFCQzNDOTI0AA== [2026-01-11 03:55:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:55:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4MkY4Q0JFMzFCQzNDOTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4MkY4Q0JFMzFCQzNDOTI0AA==\",\"timestamp\":\"1768083920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:55:24+05:30"} [2026-01-11 03:55:25] [DEBUG] Ignoring event: delivered [2026-01-11 03:55:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:25:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyNjg1QzkzMjVGRkU3NjIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyNjg1QzkzMjVGRkU3NjIyAA==", "timestamp": "1768083926", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:55:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:55:27] [INFO] Sending instructions to 917202000200 [2026-01-11 03:55:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:55:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:55:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b91719000962448ca28cbce2322212d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:55:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:55:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyNjg1QzkzMjVGRkU3NjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyNjg1QzkzMjVGRkU3NjIyAA==\",\"timestamp\":\"1768083926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:55:31+05:30"} [2026-01-11 03:55:32] [DEBUG] Ignoring event: delivered [2026-01-11 03:55:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:55:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyNjg1QzkzMjVGRkU3NjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyNjg1QzkzMjVGRkU3NjIyAA==\",\"timestamp\":\"1768083926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:55:31+05:30"} [2026-01-11 03:55:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyNjg1QzkzMjVGRkU3NjIyAA== [2026-01-11 03:55:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:25:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2OEQ2NzBERTE2Q0IwRDBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2OEQ2NzBERTE2Q0IwRDBFAA==", "timestamp": "1768083931", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:55:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:55:32] [INFO] Sending instructions to 917202000200 [2026-01-11 03:55:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:55:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:55:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa04bda20710430881d640796fc8a6a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:55:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:55:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2OEQ2NzBERTE2Q0IwRDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2OEQ2NzBERTE2Q0IwRDBFAA==\",\"timestamp\":\"1768083931\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:55:37+05:30"} [2026-01-11 03:55:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2OEQ2NzBERTE2Q0IwRDBFAA== [2026-01-11 03:55:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:55:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2OEQ2NzBERTE2Q0IwRDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2OEQ2NzBERTE2Q0IwRDBFAA==\",\"timestamp\":\"1768083931\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:55:37+05:30"} [2026-01-11 03:55:38] [DEBUG] Ignoring event: delivered [2026-01-11 03:56:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:26:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NzI2N0Y3MjExQjAyNTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NzI2N0Y3MjExQjAyNTM4AA==", "timestamp": "1768083968", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:56:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:56:10] [INFO] Sending instructions to 917202000200 [2026-01-11 03:56:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:56:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:56:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e4989e7b850427db6965971231ee497", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:56:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:56:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NzI2N0Y3MjExQjAyNTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NzI2N0Y3MjExQjAyNTM4AA==\",\"timestamp\":\"1768083968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:56:14+05:30"} [2026-01-11 03:56:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NzI2N0Y3MjExQjAyNTM4AA== [2026-01-11 03:56:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:56:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NzI2N0Y3MjExQjAyNTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NzI2N0Y3MjExQjAyNTM4AA==\",\"timestamp\":\"1768083968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:56:14+05:30"} [2026-01-11 03:56:15] [DEBUG] Ignoring event: delivered [2026-01-11 03:56:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:26:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyNjdBRjA3NEIzN0IwNzgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyNjdBRjA3NEIzN0IwNzgwAA==", "timestamp": "1768083974", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:56:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:56:15] [INFO] Sending instructions to 917202000200 [2026-01-11 03:56:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:56:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:56:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd2da6e81bef4412a9689fa80f4644d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:56:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyNjdBRjA3NEIzN0IwNzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyNjdBRjA3NEIzN0IwNzgwAA==\",\"timestamp\":\"1768083974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:56:19+05:30"} [2026-01-11 03:56:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyNjdBRjA3NEIzN0IwNzgwAA== [2026-01-11 03:56:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyNjdBRjA3NEIzN0IwNzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyNjdBRjA3NEIzN0IwNzgwAA==\",\"timestamp\":\"1768083974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:56:19+05:30"} [2026-01-11 03:56:20] [DEBUG] Ignoring event: delivered [2026-01-11 03:56:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:26:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRGMzgzM0IxRTlCODVCRDVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRGMzgzM0IxRTlCODVCRDVCAA==", "timestamp": "1768083979", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:56:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:56:21] [INFO] Sending instructions to 917202000200 [2026-01-11 03:56:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:56:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:56:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa39643a77b443929e04b37742210af4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:56:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:56:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRGMzgzM0IxRTlCODVCRDVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRGMzgzM0IxRTlCODVCRDVCAA==\",\"timestamp\":\"1768083979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:56:22+05:30"} [2026-01-11 03:56:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:56:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRGMzgzM0IxRTlCODVCRDVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRGMzgzM0IxRTlCODVCRDVCAA==\",\"timestamp\":\"1768083979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:56:22+05:30"} [2026-01-11 03:56:22] [DEBUG] Ignoring event: delivered [2026-01-11 03:56:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRGMzgzM0IxRTlCODVCRDVCAA== [2026-01-11 03:56:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:26:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwN0I3ODg5MzE4RkMyM0I3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwN0I3ODg5MzE4RkMyM0I3AA==", "timestamp": "1768084015", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:56:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:56:57] [INFO] Sending instructions to 917202000200 [2026-01-11 03:56:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:56:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:56:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4e68b8d053b4f488012199471c680aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:57:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwN0I3ODg5MzE4RkMyM0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwN0I3ODg5MzE4RkMyM0I3AA==\",\"timestamp\":\"1768084015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:56:59+05:30"} [2026-01-11 03:57:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwN0I3ODg5MzE4RkMyM0I3AA== [2026-01-11 03:57:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwN0I3ODg5MzE4RkMyM0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwN0I3ODg5MzE4RkMyM0I3AA==\",\"timestamp\":\"1768084015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:56:59+05:30"} [2026-01-11 03:57:00] [DEBUG] Ignoring event: delivered [2026-01-11 03:57:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:27:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3MkVEQ0JBNjc4RERERjcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3MkVEQ0JBNjc4RERERjcyAA==", "timestamp": "1768084021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:57:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:57:03] [INFO] Sending instructions to 917202000200 [2026-01-11 03:57:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:57:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:57:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "868940e5ed3a4771ab90cb21aa102b75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:57:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3MkVEQ0JBNjc4RERERjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3MkVEQ0JBNjc4RERERjcyAA==\",\"timestamp\":\"1768084021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:57:05+05:30"} [2026-01-11 03:57:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3MkVEQ0JBNjc4RERERjcyAA== [2026-01-11 03:57:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3MkVEQ0JBNjc4RERERjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3MkVEQ0JBNjc4RERERjcyAA==\",\"timestamp\":\"1768084021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:57:05+05:30"} [2026-01-11 03:57:05] [DEBUG] Ignoring event: delivered [2026-01-11 03:57:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:27:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEMTUyREM0RjZGRDlDQkVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEMTUyREM0RjZGRDlDQkVGAA==", "timestamp": "1768084027", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:57:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:57:09] [INFO] Sending instructions to 917202000200 [2026-01-11 03:57:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:57:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:57:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18b1d41f4b1744248292d815e7d5ca3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:57:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:27:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5QzIyODdCMDBENjA4MzlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5QzIyODdCMDBENjA4MzlCAA==", "timestamp": "1768084033", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:57:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:57:14] [INFO] Sending instructions to 917202000200 [2026-01-11 03:57:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:57:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:57:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "747ed8db87a948cf9b8134fa11aef188", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:57:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEMTUyREM0RjZGRDlDQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEMTUyREM0RjZGRDlDQkVGAA==\",\"timestamp\":\"1768084027\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:57:14+05:30"} [2026-01-11 03:57:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEMTUyREM0RjZGRDlDQkVGAA== [2026-01-11 03:57:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEMTUyREM0RjZGRDlDQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEMTUyREM0RjZGRDlDQkVGAA==\",\"timestamp\":\"1768084027\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:57:14+05:30"} [2026-01-11 03:57:15] [DEBUG] Ignoring event: delivered [2026-01-11 03:57:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5QzIyODdCMDBENjA4MzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5QzIyODdCMDBENjA4MzlCAA==\",\"timestamp\":\"1768084033\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:57:15+05:30"} [2026-01-11 03:57:15] [DEBUG] Ignoring event: delivered [2026-01-11 03:57:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5QzIyODdCMDBENjA4MzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5QzIyODdCMDBENjA4MzlCAA==\",\"timestamp\":\"1768084033\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:57:15+05:30"} [2026-01-11 03:57:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5QzIyODdCMDBENjA4MzlCAA== [2026-01-11 03:57:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:27:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCOTFFRTFGMzJFOTEyRjhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCOTFFRTFGMzJFOTEyRjhFAA==", "timestamp": "1768084069", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:57:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:57:51] [INFO] Sending instructions to 917202000200 [2026-01-11 03:57:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:57:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:57:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a43e039258b2499aa160f08130f7df03", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:57:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCOTFFRTFGMzJFOTEyRjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCOTFFRTFGMzJFOTEyRjhFAA==\",\"timestamp\":\"1768084069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:57:54+05:30"} [2026-01-11 03:57:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCOTFFRTFGMzJFOTEyRjhFAA== [2026-01-11 03:57:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCOTFFRTFGMzJFOTEyRjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCOTFFRTFGMzJFOTEyRjhFAA==\",\"timestamp\":\"1768084069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:57:54+05:30"} [2026-01-11 03:57:55] [DEBUG] Ignoring event: delivered [2026-01-11 03:57:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:27:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyRDU1NjU3NjFCQUVGNjdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyRDU1NjU3NjFCQUVGNjdGAA==", "timestamp": "1768084075", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:57:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:57:57] [INFO] Sending instructions to 917202000200 [2026-01-11 03:57:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:57:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:57:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c2d9461dd6e4a81a6d83f5f2a2fdc30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:58:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyRDU1NjU3NjFCQUVGNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyRDU1NjU3NjFCQUVGNjdGAA==\",\"timestamp\":\"1768084075\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:01+05:30"} [2026-01-11 03:58:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyRDU1NjU3NjFCQUVGNjdGAA== [2026-01-11 03:58:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyRDU1NjU3NjFCQUVGNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyRDU1NjU3NjFCQUVGNjdGAA==\",\"timestamp\":\"1768084075\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:01+05:30"} [2026-01-11 03:58:02] [DEBUG] Ignoring event: delivered [2026-01-11 03:58:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:28:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFENEM0NkY4Mjg1ODY0NzE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFENEM0NkY4Mjg1ODY0NzE0AA==", "timestamp": "1768084080", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:58:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:58:02] [INFO] Sending instructions to 917202000200 [2026-01-11 03:58:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:58:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:58:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "152a0af3103a40f0bb7d1e2d654fc19d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:58:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:28:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNEE3OUVFOUMxODg0MTk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNEE3OUVFOUMxODg0MTk4AA==", "timestamp": "1768084086", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:58:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:58:08] [INFO] Sending instructions to 917202000200 [2026-01-11 03:58:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:58:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:58:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95e286083e3645498089b3aa4cd940a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:58:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFENEM0NkY4Mjg1ODY0NzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFENEM0NkY4Mjg1ODY0NzE0AA==\",\"timestamp\":\"1768084080\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:08+05:30"} [2026-01-11 03:58:08] [DEBUG] Ignoring event: delivered [2026-01-11 03:58:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFENEM0NkY4Mjg1ODY0NzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFENEM0NkY4Mjg1ODY0NzE0AA==\",\"timestamp\":\"1768084080\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:08+05:30"} [2026-01-11 03:58:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFENEM0NkY4Mjg1ODY0NzE0AA== [2026-01-11 03:58:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNEE3OUVFOUMxODg0MTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNEE3OUVFOUMxODg0MTk4AA==\",\"timestamp\":\"1768084086\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:08+05:30"} [2026-01-11 03:58:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNEE3OUVFOUMxODg0MTk4AA== [2026-01-11 03:58:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNEE3OUVFOUMxODg0MTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNEE3OUVFOUMxODg0MTk4AA==\",\"timestamp\":\"1768084086\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:08+05:30"} [2026-01-11 03:58:08] [DEBUG] Ignoring event: delivered [2026-01-11 03:58:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:28:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3RTU3MUVGN0Y4ODA4MzVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3RTU3MUVGN0Y4ODA4MzVDAA==", "timestamp": "1768084122", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:58:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:58:44] [INFO] Sending instructions to 917202000200 [2026-01-11 03:58:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:58:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:58:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d53eaf017f3246c381c6b66ce21b4409", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3RTU3MUVGN0Y4ODA4MzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3RTU3MUVGN0Y4ODA4MzVDAA==\",\"timestamp\":\"1768084122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:47+05:30"} [2026-01-11 03:58:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3RTU3MUVGN0Y4ODA4MzVDAA== [2026-01-11 03:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3RTU3MUVGN0Y4ODA4MzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3RTU3MUVGN0Y4ODA4MzVDAA==\",\"timestamp\":\"1768084122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:47+05:30"} [2026-01-11 03:58:47] [DEBUG] Ignoring event: delivered [2026-01-11 03:58:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:28:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREOTE3REUxNDg1M0Q1RTA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREOTE3REUxNDg1M0Q1RTA3AA==", "timestamp": "1768084128", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:58:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:58:50] [INFO] Sending instructions to 917202000200 [2026-01-11 03:58:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:58:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:58:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "130c5b6d108e45c78ff8cd744a0cb2d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:58:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREOTE3REUxNDg1M0Q1RTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREOTE3REUxNDg1M0Q1RTA3AA==\",\"timestamp\":\"1768084128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:54+05:30"} [2026-01-11 03:58:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREOTE3REUxNDg1M0Q1RTA3AA== [2026-01-11 03:58:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREOTE3REUxNDg1M0Q1RTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREOTE3REUxNDg1M0Q1RTA3AA==\",\"timestamp\":\"1768084128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:58:54+05:30"} [2026-01-11 03:58:55] [DEBUG] Ignoring event: delivered [2026-01-11 03:58:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:28:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOTVDQUI5MUNERUUzMkM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOTVDQUI5MUNERUUzMkM5AA==", "timestamp": "1768084134", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:58:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:58:56] [INFO] Sending instructions to 917202000200 [2026-01-11 03:58:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:58:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:58:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3076cbe373be4ee8a711ff56fae8d9ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:59:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:29:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyNEQwODJEQURBQ0Q4MDcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyNEQwODJEQURBQ0Q4MDcxAA==", "timestamp": "1768084139", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:59:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:59:01] [INFO] Sending instructions to 917202000200 [2026-01-11 03:59:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:59:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:59:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOTVDQUI5MUNERUUzMkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOTVDQUI5MUNERUUzMkM5AA==\",\"timestamp\":\"1768084134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:00+05:30"} [2026-01-11 03:59:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOTVDQUI5MUNERUUzMkM5AA== [2026-01-11 03:59:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aef6859b7fd543728cf19a64d138371c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:59:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:58:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOTVDQUI5MUNERUUzMkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOTVDQUI5MUNERUUzMkM5AA==\",\"timestamp\":\"1768084134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:00+05:30"} [2026-01-11 03:59:01] [DEBUG] Ignoring event: delivered [2026-01-11 03:59:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyNEQwODJEQURBQ0Q4MDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyNEQwODJEQURBQ0Q4MDcxAA==\",\"timestamp\":\"1768084139\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:01+05:30"} [2026-01-11 03:59:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyNEQwODJEQURBQ0Q4MDcxAA== [2026-01-11 03:59:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyNEQwODJEQURBQ0Q4MDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyNEQwODJEQURBQ0Q4MDcxAA==\",\"timestamp\":\"1768084139\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:01+05:30"} [2026-01-11 03:59:02] [DEBUG] Ignoring event: delivered [2026-01-11 03:59:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:29:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2NjRBMUUzMjQxOEY0Qzk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2NjRBMUUzMjQxOEY0Qzk0AA==", "timestamp": "1768084175", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:59:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:59:37] [INFO] Sending instructions to 917202000200 [2026-01-11 03:59:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:59:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:59:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74b84818a9a74c1faee0fc5183ee101d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:59:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:29:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MTNGNUFFMDg0NDMyRkVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MTNGNUFFMDg0NDMyRkVGAA==", "timestamp": "1768084180", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:59:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:59:42] [INFO] Sending instructions to 917202000200 [2026-01-11 03:59:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:59:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:59:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2NjRBMUUzMjQxOEY0Qzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2NjRBMUUzMjQxOEY0Qzk0AA==\",\"timestamp\":\"1768084175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:42+05:30"} [2026-01-11 03:59:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2NjRBMUUzMjQxOEY0Qzk0AA== [2026-01-11 03:59:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd2a7aeae2e44a3a8580b575e2ce9d68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:59:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2NjRBMUUzMjQxOEY0Qzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2NjRBMUUzMjQxOEY0Qzk0AA==\",\"timestamp\":\"1768084175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:42+05:30"} [2026-01-11 03:59:42] [DEBUG] Ignoring event: delivered [2026-01-11 03:59:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MTNGNUFFMDg0NDMyRkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MTNGNUFFMDg0NDMyRkVGAA==\",\"timestamp\":\"1768084180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:42+05:30"} [2026-01-11 03:59:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MTNGNUFFMDg0NDMyRkVGAA== [2026-01-11 03:59:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MTNGNUFFMDg0NDMyRkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2MTNGNUFFMDg0NDMyRkVGAA==\",\"timestamp\":\"1768084180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:42+05:30"} [2026-01-11 03:59:42] [DEBUG] Ignoring event: delivered [2026-01-11 03:59:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:29:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MEQzQzdFOUE4MUZEMTREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MEQzQzdFOUE4MUZEMTREAA==", "timestamp": "1768084186", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:59:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:59:47] [INFO] Sending instructions to 917202000200 [2026-01-11 03:59:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:59:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:59:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbb087cba4834c769ed4422c5340e5ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:59:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:29:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFM0NGQkJBMDREQjM1RTYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFM0NGQkJBMDREQjM1RTYyAA==", "timestamp": "1768084191", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:59:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 03:59:52] [INFO] Sending instructions to 917202000200 [2026-01-11 03:59:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:59:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:59:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2007fe95e0574de088686c660621d95c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 03:59:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MEQzQzdFOUE4MUZEMTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MEQzQzdFOUE4MUZEMTREAA==\",\"timestamp\":\"1768084186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:52+05:30"} [2026-01-11 03:59:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MEQzQzdFOUE4MUZEMTREAA== [2026-01-11 03:59:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MEQzQzdFOUE4MUZEMTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MEQzQzdFOUE4MUZEMTREAA==\",\"timestamp\":\"1768084186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:52+05:30"} [2026-01-11 03:59:53] [DEBUG] Ignoring event: delivered [2026-01-11 03:59:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFM0NGQkJBMDREQjM1RTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFM0NGQkJBMDREQjM1RTYyAA==\",\"timestamp\":\"1768084191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:53+05:30"} [2026-01-11 03:59:53] [DEBUG] Ignoring event: delivered [2026-01-11 03:59:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFM0NGQkJBMDREQjM1RTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFM0NGQkJBMDREQjM1RTYyAA==\",\"timestamp\":\"1768084191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:53+05:30"} [2026-01-11 03:59:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFM0NGQkJBMDREQjM1RTYyAA== [2026-01-11 03:59:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:29:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QTI3MDkwRjY3MjYxREUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QTI3MDkwRjY3MjYxREUxAA==", "timestamp": "1768084196", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 03:59:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 03:59:57] [INFO] Sending instructions to 917202000200 [2026-01-11 03:59:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 03:59:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 03:59:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0693ee003cfe4d5f82d7404039c6770c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:00:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QTI3MDkwRjY3MjYxREUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QTI3MDkwRjY3MjYxREUxAA==\",\"timestamp\":\"1768084196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:59+05:30"} [2026-01-11 04:00:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QTI3MDkwRjY3MjYxREUxAA== [2026-01-11 04:00:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T03:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QTI3MDkwRjY3MjYxREUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QTI3MDkwRjY3MjYxREUxAA==\",\"timestamp\":\"1768084196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T03:59:59+05:30"} [2026-01-11 04:00:00] [DEBUG] Ignoring event: delivered [2026-01-11 04:00:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3NUI4Q0U5ODc2OUIyRUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3NUI4Q0U5ODc2OUIyRUQ3AA==\",\"timestamp\":\"1768084202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:05+05:30"} [2026-01-11 04:00:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:00:05] [INFO] Sending instructions to 917202000200 [2026-01-11 04:00:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:00:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:00:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3NUI4Q0U5ODc2OUIyRUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M3NUI4Q0U5ODc2OUIyRUQ3AA==\",\"timestamp\":\"1768084202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:05+05:30"} [2026-01-11 04:00:05] [DEBUG] Ignoring event: delivered [2026-01-11 04:00:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d89fa46fb2414a688a2f7e30c7f719d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:00:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:30:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzRjU0NkYyOEQyMTQ0MDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzRjU0NkYyOEQyMTQ0MDhBAA==", "timestamp": "1768084209", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:00:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:00:11] [INFO] Sending instructions to 917202000200 [2026-01-11 04:00:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:00:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:00:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7839b04108841ff8c7c4c53f9e87bb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:00:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzRjU0NkYyOEQyMTQ0MDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzRjU0NkYyOEQyMTQ0MDhBAA==\",\"timestamp\":\"1768084209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:13+05:30"} [2026-01-11 04:00:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzRjU0NkYyOEQyMTQ0MDhBAA== [2026-01-11 04:00:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzRjU0NkYyOEQyMTQ0MDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzRjU0NkYyOEQyMTQ0MDhBAA==\",\"timestamp\":\"1768084209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:13+05:30"} [2026-01-11 04:00:14] [DEBUG] Ignoring event: delivered [2026-01-11 04:00:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:30:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2QkQ5RTNGN0E1QkRDODlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2QkQ5RTNGN0E1QkRDODlFAA==", "timestamp": "1768084215", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:00:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:00:17] [INFO] Sending instructions to 917202000200 [2026-01-11 04:00:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:00:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:00:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "904ad865024144b2b708ade5f506f399", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:00:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2QkQ5RTNGN0E1QkRDODlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2QkQ5RTNGN0E1QkRDODlFAA==\",\"timestamp\":\"1768084215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:19+05:30"} [2026-01-11 04:00:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:00:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2QkQ5RTNGN0E1QkRDODlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2QkQ5RTNGN0E1QkRDODlFAA==\",\"timestamp\":\"1768084215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:19+05:30"} [2026-01-11 04:00:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2QkQ5RTNGN0E1QkRDODlFAA== [2026-01-11 04:00:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:30:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0Qzg5QUQxREQxODk0QURFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0Qzg5QUQxREQxODk0QURFAA==", "timestamp": "1768084220", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:00:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:00:22] [INFO] Sending instructions to 917202000200 [2026-01-11 04:00:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:00:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:00:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85a18b080f2946dfbb51126a88201af4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:00:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:30:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwMTlGNkYyRjlBMDgzNTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwMTlGNkYyRjlBMDgzNTYzAA==", "timestamp": "1768084226", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:00:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:00:28] [INFO] Sending instructions to 917202000200 [2026-01-11 04:00:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:00:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:00:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30451e11a489426aaa0ebf4b7a854c47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:00:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0Qzg5QUQxREQxODk0QURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0Qzg5QUQxREQxODk0QURFAA==\",\"timestamp\":\"1768084220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:28+05:30"} [2026-01-11 04:00:28] [DEBUG] Ignoring event: delivered [2026-01-11 04:00:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0Qzg5QUQxREQxODk0QURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0Qzg5QUQxREQxODk0QURFAA==\",\"timestamp\":\"1768084220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:28+05:30"} [2026-01-11 04:00:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0Qzg5QUQxREQxODk0QURFAA== [2026-01-11 04:00:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwMTlGNkYyRjlBMDgzNTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwMTlGNkYyRjlBMDgzNTYzAA==\",\"timestamp\":\"1768084226\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:28+05:30"} [2026-01-11 04:00:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwMTlGNkYyRjlBMDgzNTYzAA== [2026-01-11 04:00:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:00:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwMTlGNkYyRjlBMDgzNTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwMTlGNkYyRjlBMDgzNTYzAA==\",\"timestamp\":\"1768084226\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:00:28+05:30"} [2026-01-11 04:00:29] [DEBUG] Ignoring event: delivered [2026-01-11 04:01:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:31:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTQxODlGQUEzQzA0NTZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTQxODlGQUEzQzA0NTZGAA==", "timestamp": "1768084262", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:01:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:01:04] [INFO] Sending instructions to 917202000200 [2026-01-11 04:01:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:01:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:01:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4aa009935be645df93e4ee86d4b2edf0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:01:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:31:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzNFMDkxRDUwQ0Q2RTJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzNFMDkxRDUwQ0Q2RTJFAA==", "timestamp": "1768084268", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:01:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:01:10] [INFO] Sending instructions to 917202000200 [2026-01-11 04:01:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:01:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:01:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTQxODlGQUEzQzA0NTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTQxODlGQUEzQzA0NTZGAA==\",\"timestamp\":\"1768084262\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:01:07+05:30"} [2026-01-11 04:01:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTQxODlGQUEzQzA0NTZGAA== [2026-01-11 04:01:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTQxODlGQUEzQzA0NTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTQxODlGQUEzQzA0NTZGAA==\",\"timestamp\":\"1768084262\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:01:07+05:30"} [2026-01-11 04:01:10] [DEBUG] Ignoring event: delivered [2026-01-11 04:01:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "828840d9ba47489d89c79056785813e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:01:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzNFMDkxRDUwQ0Q2RTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzNFMDkxRDUwQ0Q2RTJFAA==\",\"timestamp\":\"1768084268\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:01:15+05:30"} [2026-01-11 04:01:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzNFMDkxRDUwQ0Q2RTJFAA== [2026-01-11 04:01:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzNFMDkxRDUwQ0Q2RTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzNFMDkxRDUwQ0Q2RTJFAA==\",\"timestamp\":\"1768084268\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:01:15+05:30"} [2026-01-11 04:01:16] [DEBUG] Ignoring event: delivered [2026-01-11 04:01:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:31:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0NUFBNzJGRkQ1QTEwQkI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0NUFBNzJGRkQ1QTEwQkI1AA==", "timestamp": "1768084304", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:01:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:01:46] [INFO] Sending instructions to 917202000200 [2026-01-11 04:01:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:01:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:01:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d61d2cc650f4d1fb5d91e9babeaf510", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0NUFBNzJGRkQ1QTEwQkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0NUFBNzJGRkQ1QTEwQkI1AA==\",\"timestamp\":\"1768084304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:01:50+05:30"} [2026-01-11 04:01:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0NUFBNzJGRkQ1QTEwQkI1AA== [2026-01-11 04:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0NUFBNzJGRkQ1QTEwQkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0NUFBNzJGRkQ1QTEwQkI1AA==\",\"timestamp\":\"1768084304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:01:50+05:30"} [2026-01-11 04:01:50] [DEBUG] Ignoring event: delivered [2026-01-11 04:01:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:31:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBNkQwRDE2OUQzRjk5RkUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBNkQwRDE2OUQzRjk5RkUzAA==", "timestamp": "1768084310", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:01:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:01:52] [INFO] Sending instructions to 917202000200 [2026-01-11 04:01:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:01:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:01:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "169b31e1eae5432fa37dca8410b57f26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:01:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:31:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJEMEU0NTc4NEY2MDNENDg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJEMEU0NTc4NEY2MDNENDg5AA==", "timestamp": "1768084316", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:01:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:01:57] [INFO] Sending instructions to 917202000200 [2026-01-11 04:01:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:01:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:01:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7161efafb0eb4f90a48e9213dcd7bc4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBNkQwRDE2OUQzRjk5RkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBNkQwRDE2OUQzRjk5RkUzAA==\",\"timestamp\":\"1768084310\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:02:00+05:30"} [2026-01-11 04:02:01] [DEBUG] Ignoring event: delivered [2026-01-11 04:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBNkQwRDE2OUQzRjk5RkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBNkQwRDE2OUQzRjk5RkUzAA==\",\"timestamp\":\"1768084310\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:02:00+05:30"} [2026-01-11 04:02:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBNkQwRDE2OUQzRjk5RkUzAA== [2026-01-11 04:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJEMEU0NTc4NEY2MDNENDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJEMEU0NTc4NEY2MDNENDg5AA==\",\"timestamp\":\"1768084316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:02:00+05:30"} [2026-01-11 04:02:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJEMEU0NTc4NEY2MDNENDg5AA== [2026-01-11 04:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:01:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJEMEU0NTc4NEY2MDNENDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJEMEU0NTc4NEY2MDNENDg5AA==\",\"timestamp\":\"1768084316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:02:00+05:30"} [2026-01-11 04:02:01] [DEBUG] Ignoring event: delivered [2026-01-11 04:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDg5OTk5RUJCRjk0MUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDg5OTk5RUJCRjk0MUMyAA==\",\"timestamp\":\"1768084352\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:02:37+05:30"} [2026-01-11 04:02:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:02:37] [INFO] Sending instructions to 917202000200 [2026-01-11 04:02:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:02:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDg5OTk5RUJCRjk0MUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDg5OTk5RUJCRjk0MUMyAA==\",\"timestamp\":\"1768084352\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:02:37+05:30"} [2026-01-11 04:02:37] [DEBUG] Ignoring event: delivered [2026-01-11 04:02:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "755f6d89143b4ae6a0ef62af24330dd1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:02:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:32:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2REFDREQ0MUJDNzUwRUFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2REFDREQ0MUJDNzUwRUFFAA==", "timestamp": "1768084361", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:02:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:02:43] [INFO] Sending instructions to 917202000200 [2026-01-11 04:02:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:02:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:02:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56fe300bb7c946749701e48280fc8e2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:02:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:02:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2REFDREQ0MUJDNzUwRUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2REFDREQ0MUJDNzUwRUFFAA==\",\"timestamp\":\"1768084361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:02:47+05:30"} [2026-01-11 04:02:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2REFDREQ0MUJDNzUwRUFFAA== [2026-01-11 04:02:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:32:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRBNUI4MjJDNUYxREZGM0NCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRBNUI4MjJDNUYxREZGM0NCAA==", "timestamp": "1768084367", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:02:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:02:49] [INFO] Sending instructions to 917202000200 [2026-01-11 04:02:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:02:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:02:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:02:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2REFDREQ0MUJDNzUwRUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2REFDREQ0MUJDNzUwRUFFAA==\",\"timestamp\":\"1768084361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:02:47+05:30"} [2026-01-11 04:02:49] [DEBUG] Ignoring event: delivered [2026-01-11 04:02:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "412d74457e0545269922edb3ed5968ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:02:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:32:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCODQxRDg0RjY1N0UxRTY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCODQxRDg0RjY1N0UxRTY5AA==", "timestamp": "1768084373", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:02:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:02:54] [INFO] Sending instructions to 917202000200 [2026-01-11 04:02:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:02:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:02:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfd6a8271ea242059aac245e7e1f2cd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:02:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRBNUI4MjJDNUYxREZGM0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRBNUI4MjJDNUYxREZGM0NCAA==\",\"timestamp\":\"1768084367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:01+05:30"} [2026-01-11 04:03:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRBNUI4MjJDNUYxREZGM0NCAA== [2026-01-11 04:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:02:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRBNUI4MjJDNUYxREZGM0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRBNUI4MjJDNUYxREZGM0NCAA==\",\"timestamp\":\"1768084367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:01+05:30"} [2026-01-11 04:03:02] [DEBUG] Ignoring event: delivered [2026-01-11 04:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:02:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCODQxRDg0RjY1N0UxRTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCODQxRDg0RjY1N0UxRTY5AA==\",\"timestamp\":\"1768084373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:01+05:30"} [2026-01-11 04:03:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCODQxRDg0RjY1N0UxRTY5AA== [2026-01-11 04:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:02:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCODQxRDg0RjY1N0UxRTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCODQxRDg0RjY1N0UxRTY5AA==\",\"timestamp\":\"1768084373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:01+05:30"} [2026-01-11 04:03:02] [DEBUG] Ignoring event: delivered [2026-01-11 04:03:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:33:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzUxOTQyMzcyRjJBQjY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzUxOTQyMzcyRjJBQjY1AA==", "timestamp": "1768084409", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:03:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:03:31] [INFO] Sending instructions to 917202000200 [2026-01-11 04:03:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:03:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:03:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09d382950f9e455a907ec0ba54e6a097", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:03:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzUxOTQyMzcyRjJBQjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzUxOTQyMzcyRjJBQjY1AA==\",\"timestamp\":\"1768084409\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:35+05:30"} [2026-01-11 04:03:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzUxOTQyMzcyRjJBQjY1AA== [2026-01-11 04:03:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzUxOTQyMzcyRjJBQjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzUxOTQyMzcyRjJBQjY1AA==\",\"timestamp\":\"1768084409\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:35+05:30"} [2026-01-11 04:03:35] [DEBUG] Ignoring event: delivered [2026-01-11 04:03:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:33:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2RDJFNEU5QTY0RjE3QjlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2RDJFNEU5QTY0RjE3QjlGAA==", "timestamp": "1768084414", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:03:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:03:36] [INFO] Sending instructions to 917202000200 [2026-01-11 04:03:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:03:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:03:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9e1a296260b418aa0381747fd631fd3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:03:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2RDJFNEU5QTY0RjE3QjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2RDJFNEU5QTY0RjE3QjlGAA==\",\"timestamp\":\"1768084414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:38+05:30"} [2026-01-11 04:03:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2RDJFNEU5QTY0RjE3QjlGAA== [2026-01-11 04:03:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2RDJFNEU5QTY0RjE3QjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2RDJFNEU5QTY0RjE3QjlGAA==\",\"timestamp\":\"1768084414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:38+05:30"} [2026-01-11 04:03:38] [DEBUG] Ignoring event: delivered [2026-01-11 04:03:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:33:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQjNFN0FDODI5NzcwM0UzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQjNFN0FDODI5NzcwM0UzAA==", "timestamp": "1768084420", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:03:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:03:41] [INFO] Sending instructions to 917202000200 [2026-01-11 04:03:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:03:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:03:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6eb0fa2d1ce840a89b442ddb29f57c6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:03:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQjNFN0FDODI5NzcwM0UzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQjNFN0FDODI5NzcwM0UzAA==\",\"timestamp\":\"1768084420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:45+05:30"} [2026-01-11 04:03:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQjNFN0FDODI5NzcwM0UzAA== [2026-01-11 04:03:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQjNFN0FDODI5NzcwM0UzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQjNFN0FDODI5NzcwM0UzAA==\",\"timestamp\":\"1768084420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:45+05:30"} [2026-01-11 04:03:46] [DEBUG] Ignoring event: delivered [2026-01-11 04:03:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:33:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2RkYxMEY2MDMyMkE5NjE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2RkYxMEY2MDMyMkE5NjE0AA==", "timestamp": "1768084425", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:03:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:03:47] [INFO] Sending instructions to 917202000200 [2026-01-11 04:03:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:03:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:03:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ddc453fc2dc649e68db91624a2731dd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:03:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:33:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCRDdGRjA1MTc5QTE1RjZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCRDdGRjA1MTc5QTE1RjZGAA==", "timestamp": "1768084431", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:03:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:03:53] [INFO] Sending instructions to 917202000200 [2026-01-11 04:03:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:03:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:03:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e275bcdc42be4b8a9a51c40a717fb270", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2RkYxMEY2MDMyMkE5NjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2RkYxMEY2MDMyMkE5NjE0AA==\",\"timestamp\":\"1768084425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:54+05:30"} [2026-01-11 04:03:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2RkYxMEY2MDMyMkE5NjE0AA== [2026-01-11 04:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2RkYxMEY2MDMyMkE5NjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2RkYxMEY2MDMyMkE5NjE0AA==\",\"timestamp\":\"1768084425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:54+05:30"} [2026-01-11 04:03:54] [DEBUG] Ignoring event: delivered [2026-01-11 04:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCRDdGRjA1MTc5QTE1RjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCRDdGRjA1MTc5QTE1RjZGAA==\",\"timestamp\":\"1768084431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:54+05:30"} [2026-01-11 04:03:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCRDdGRjA1MTc5QTE1RjZGAA== [2026-01-11 04:03:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCRDdGRjA1MTc5QTE1RjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCRDdGRjA1MTc5QTE1RjZGAA==\",\"timestamp\":\"1768084431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:03:54+05:30"} [2026-01-11 04:03:55] [DEBUG] Ignoring event: delivered [2026-01-11 04:03:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:33:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMENFRjBDRjU3NTVEQjU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMENFRjBDRjU3NTVEQjU3AA==", "timestamp": "1768084437", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:03:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:03:59] [INFO] Sending instructions to 917202000200 [2026-01-11 04:03:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:03:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:03:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45126b202bef484fbe3badc3e7480c56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:04:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:34:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCMEM4MDY5Njg2MzMxRDcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCMEM4MDY5Njg2MzMxRDcyAA==", "timestamp": "1768084442", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:04:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:04:04] [INFO] Sending instructions to 917202000200 [2026-01-11 04:04:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:04:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:04:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b2a03b0189344358227589c11bc5a2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMENFRjBDRjU3NTVEQjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMENFRjBDRjU3NTVEQjU3AA==\",\"timestamp\":\"1768084437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:04:03+05:30"} [2026-01-11 04:04:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMENFRjBDRjU3NTVEQjU3AA== [2026-01-11 04:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:03:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMENFRjBDRjU3NTVEQjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEMENFRjBDRjU3NTVEQjU3AA==\",\"timestamp\":\"1768084437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:04:03+05:30"} [2026-01-11 04:04:04] [DEBUG] Ignoring event: delivered [2026-01-11 04:04:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:04:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCMEM4MDY5Njg2MzMxRDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCMEM4MDY5Njg2MzMxRDcyAA==\",\"timestamp\":\"1768084442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:04:08+05:30"} [2026-01-11 04:04:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCMEM4MDY5Njg2MzMxRDcyAA== [2026-01-11 04:04:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:04:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCMEM4MDY5Njg2MzMxRDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCMEM4MDY5Njg2MzMxRDcyAA==\",\"timestamp\":\"1768084442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:04:08+05:30"} [2026-01-11 04:04:08] [DEBUG] Ignoring event: delivered [2026-01-11 04:04:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:34:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4QThCQ0VGMUI4NDQxMTRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4QThCQ0VGMUI4NDQxMTRCAA==", "timestamp": "1768084478", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:04:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:04:40] [INFO] Sending instructions to 917202000200 [2026-01-11 04:04:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:04:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:04:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7f89580fe204b37a4b1f401c95ab07c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:04:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:34:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMDcxRTdGOURBRENFNDEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMDcxRTdGOURBRENFNDEwAA==", "timestamp": "1768084484", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:04:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:04:45] [INFO] Sending instructions to 917202000200 [2026-01-11 04:04:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:04:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:04:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4363eec36fb2487ea4dc3c6077e19cc5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:04:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4QThCQ0VGMUI4NDQxMTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4QThCQ0VGMUI4NDQxMTRCAA==\",\"timestamp\":\"1768084478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:04:48+05:30"} [2026-01-11 04:04:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4QThCQ0VGMUI4NDQxMTRCAA== [2026-01-11 04:04:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4QThCQ0VGMUI4NDQxMTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4QThCQ0VGMUI4NDQxMTRCAA==\",\"timestamp\":\"1768084478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:04:48+05:30"} [2026-01-11 04:04:49] [DEBUG] Ignoring event: delivered [2026-01-11 04:04:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMDcxRTdGOURBRENFNDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMDcxRTdGOURBRENFNDEwAA==\",\"timestamp\":\"1768084484\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:04:48+05:30"} [2026-01-11 04:04:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMDcxRTdGOURBRENFNDEwAA== [2026-01-11 04:04:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMDcxRTdGOURBRENFNDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMDcxRTdGOURBRENFNDEwAA==\",\"timestamp\":\"1768084484\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:04:48+05:30"} [2026-01-11 04:04:49] [DEBUG] Ignoring event: delivered [2026-01-11 04:05:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:35:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRkY2Mjk0NkEyMTVGRjVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRkY2Mjk0NkEyMTVGRjVDAA==", "timestamp": "1768084520", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:05:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:05:21] [INFO] Sending instructions to 917202000200 [2026-01-11 04:05:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:05:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:05:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "980b92445bfc434cab3ed818f9d826d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:05:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:05:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRkY2Mjk0NkEyMTVGRjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRkY2Mjk0NkEyMTVGRjVDAA==\",\"timestamp\":\"1768084520\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:05:23+05:30"} [2026-01-11 04:05:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRkY2Mjk0NkEyMTVGRjVDAA== [2026-01-11 04:05:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:05:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRkY2Mjk0NkEyMTVGRjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRkY2Mjk0NkEyMTVGRjVDAA==\",\"timestamp\":\"1768084520\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:05:23+05:30"} [2026-01-11 04:05:24] [DEBUG] Ignoring event: delivered [2026-01-11 04:05:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:35:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzRDExNEY4QkVERjYyQTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzRDExNEY4QkVERjYyQTBFAA==", "timestamp": "1768084525", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:05:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:05:27] [INFO] Sending instructions to 917202000200 [2026-01-11 04:05:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:05:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:05:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "303770ff296c40f2af28a3d3a740829a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:05:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:05:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzRDExNEY4QkVERjYyQTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzRDExNEY4QkVERjYyQTBFAA==\",\"timestamp\":\"1768084525\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:05:31+05:30"} [2026-01-11 04:05:31] [DEBUG] Ignoring event: delivered [2026-01-11 04:05:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:05:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzRDExNEY4QkVERjYyQTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzRDExNEY4QkVERjYyQTBFAA==\",\"timestamp\":\"1768084525\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:05:31+05:30"} [2026-01-11 04:05:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzRDExNEY4QkVERjYyQTBFAA== [2026-01-11 04:05:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:35:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMjIwREY5N0Y5NzY1QkUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMjIwREY5N0Y5NzY1QkUyAA==", "timestamp": "1768084530", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:05:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:05:32] [INFO] Sending instructions to 917202000200 [2026-01-11 04:05:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:05:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:05:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9704114b43954b0896b0c1dd05a5f4ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:05:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:35:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwRTM5RUMwNTcyOUU0OEMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwRTM5RUMwNTcyOUU0OEMyAA==", "timestamp": "1768084536", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:05:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:05:38] [INFO] Sending instructions to 917202000200 [2026-01-11 04:05:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:05:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:05:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8a31c1826f442e5ba4071a35c6489e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:05:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:05:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwRTM5RUMwNTcyOUU0OEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwRTM5RUMwNTcyOUU0OEMyAA==\",\"timestamp\":\"1768084536\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:05:40+05:30"} [2026-01-11 04:05:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwRTM5RUMwNTcyOUU0OEMyAA== [2026-01-11 04:05:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:05:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwRTM5RUMwNTcyOUU0OEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwRTM5RUMwNTcyOUU0OEMyAA==\",\"timestamp\":\"1768084536\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:05:40+05:30"} [2026-01-11 04:05:40] [DEBUG] Ignoring event: delivered [2026-01-11 04:05:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:05:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMjIwREY5N0Y5NzY1QkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMjIwREY5N0Y5NzY1QkUyAA==\",\"timestamp\":\"1768084530\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:05:45+05:30"} [2026-01-11 04:05:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMjIwREY5N0Y5NzY1QkUyAA== [2026-01-11 04:05:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:05:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMjIwREY5N0Y5NzY1QkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCMjIwREY5N0Y5NzY1QkUyAA==\",\"timestamp\":\"1768084530\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:05:45+05:30"} [2026-01-11 04:05:46] [DEBUG] Ignoring event: delivered [2026-01-11 04:06:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:36:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyMzE3M0RBREUyNDkzQTNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyMzE3M0RBREUyNDkzQTNCAA==", "timestamp": "1768084572", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:06:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:06:13] [INFO] Sending instructions to 917202000200 [2026-01-11 04:06:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:06:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:06:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c6dcd001dfa44d4b4c5054392be0584", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:06:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyMzE3M0RBREUyNDkzQTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyMzE3M0RBREUyNDkzQTNCAA==\",\"timestamp\":\"1768084572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:06:18+05:30"} [2026-01-11 04:06:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:06:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyMzE3M0RBREUyNDkzQTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyMzE3M0RBREUyNDkzQTNCAA==\",\"timestamp\":\"1768084572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:06:18+05:30"} [2026-01-11 04:06:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyMzE3M0RBREUyNDkzQTNCAA== [2026-01-11 04:06:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:36:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRUQxNUNERUYzODlDNDEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRUQxNUNERUYzODlDNDEzAA==", "timestamp": "1768084577", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:06:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:06:19] [INFO] Sending instructions to 917202000200 [2026-01-11 04:06:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:06:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:06:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81c5fa93655142a9bcbd9efb32d745ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:06:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRUQxNUNERUYzODlDNDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRUQxNUNERUYzODlDNDEzAA==\",\"timestamp\":\"1768084577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:06:21+05:30"} [2026-01-11 04:06:21] [DEBUG] Ignoring event: delivered [2026-01-11 04:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:06:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRUQxNUNERUYzODlDNDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRUQxNUNERUYzODlDNDEzAA==\",\"timestamp\":\"1768084577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:06:21+05:30"} [2026-01-11 04:06:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRUQxNUNERUYzODlDNDEzAA== [2026-01-11 04:06:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:36:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1RjVFQUI5QTAwMTgzNjZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1RjVFQUI5QTAwMTgzNjZFAA==", "timestamp": "1768084583", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:06:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:06:25] [INFO] Sending instructions to 917202000200 [2026-01-11 04:06:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:06:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:06:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8b413e6e77e4b6885ac54539b6fd765", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:06:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:06:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1RjVFQUI5QTAwMTgzNjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1RjVFQUI5QTAwMTgzNjZFAA==\",\"timestamp\":\"1768084583\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:06:27+05:30"} [2026-01-11 04:06:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1RjVFQUI5QTAwMTgzNjZFAA== [2026-01-11 04:06:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:06:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1RjVFQUI5QTAwMTgzNjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1RjVFQUI5QTAwMTgzNjZFAA==\",\"timestamp\":\"1768084583\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:06:27+05:30"} [2026-01-11 04:06:27] [DEBUG] Ignoring event: delivered [2026-01-11 04:06:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:36:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3RjlERTA5NTQ0OTcyNTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3RjlERTA5NTQ0OTcyNTBFAA==", "timestamp": "1768084588", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:06:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:06:30] [INFO] Sending instructions to 917202000200 [2026-01-11 04:06:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:06:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:06:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6c48dfff7b043bebb407dbad147b3f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:06:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3RjlERTA5NTQ0OTcyNTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3RjlERTA5NTQ0OTcyNTBFAA==\",\"timestamp\":\"1768084588\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:06:32+05:30"} [2026-01-11 04:06:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3RjlERTA5NTQ0OTcyNTBFAA== [2026-01-11 04:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:06:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3RjlERTA5NTQ0OTcyNTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3RjlERTA5NTQ0OTcyNTBFAA==\",\"timestamp\":\"1768084588\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:06:32+05:30"} [2026-01-11 04:06:32] [DEBUG] Ignoring event: delivered [2026-01-11 04:07:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:37:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwNjQ4MENEOUIzMEYxRkY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwNjQ4MENEOUIzMEYxRkY3AA==", "timestamp": "1768084625", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:07:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:07:06] [INFO] Sending instructions to 917202000200 [2026-01-11 04:07:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:07:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:07:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9418d76c589441069d38c20502f3c204", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:07:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:37:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzRkQ1OTkxQTc1QjQxNTI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzRkQ1OTkxQTc1QjQxNTI1AA==", "timestamp": "1768084630", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:07:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:07:12] [INFO] Sending instructions to 917202000200 [2026-01-11 04:07:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:07:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:07:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef244e7d3f2248bebb891ae4bd58d4f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:07:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:37:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQjI3RUUzM0NCOTM0MEZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQjI3RUUzM0NCOTM0MEZBAA==", "timestamp": "1768084635", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:07:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:07:17] [INFO] Sending instructions to 917202000200 [2026-01-11 04:07:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:07:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:07:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "064a09437c0549888b8dc46a23feb782", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:07:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:07:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzRkQ1OTkxQTc1QjQxNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzRkQ1OTkxQTc1QjQxNTI1AA==\",\"timestamp\":\"1768084630\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:07:17+05:30"} [2026-01-11 04:07:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzRkQ1OTkxQTc1QjQxNTI1AA== [2026-01-11 04:07:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:07:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzRkQ1OTkxQTc1QjQxNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzRkQ1OTkxQTc1QjQxNTI1AA==\",\"timestamp\":\"1768084630\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:07:17+05:30"} [2026-01-11 04:07:18] [DEBUG] Ignoring event: delivered [2026-01-11 04:07:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:07:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQjI3RUUzM0NCOTM0MEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQjI3RUUzM0NCOTM0MEZBAA==\",\"timestamp\":\"1768084635\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:07:17+05:30"} [2026-01-11 04:07:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQjI3RUUzM0NCOTM0MEZBAA== [2026-01-11 04:07:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:07:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQjI3RUUzM0NCOTM0MEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQjI3RUUzM0NCOTM0MEZBAA==\",\"timestamp\":\"1768084635\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:07:17+05:30"} [2026-01-11 04:07:18] [DEBUG] Ignoring event: delivered [2026-01-11 04:07:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:37:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0OTFCNzFCNDM2Q0I3NkY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0OTFCNzFCNDM2Q0I3NkY0AA==", "timestamp": "1768084641", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:07:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:07:22] [INFO] Sending instructions to 917202000200 [2026-01-11 04:07:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:07:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:07:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58001f6ac936474d94c0f973b3af0768", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:07:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwNjQ4MENEOUIzMEYxRkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwNjQ4MENEOUIzMEYxRkY3AA==\",\"timestamp\":\"1768084625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:07:24+05:30"} [2026-01-11 04:07:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwNjQ4MENEOUIzMEYxRkY3AA== [2026-01-11 04:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:07:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwNjQ4MENEOUIzMEYxRkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEwNjQ4MENEOUIzMEYxRkY3AA==\",\"timestamp\":\"1768084625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:07:24+05:30"} [2026-01-11 04:07:25] [DEBUG] Ignoring event: delivered [2026-01-11 04:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:07:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0OTFCNzFCNDM2Q0I3NkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0OTFCNzFCNDM2Q0I3NkY0AA==\",\"timestamp\":\"1768084641\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:07:24+05:30"} [2026-01-11 04:07:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0OTFCNzFCNDM2Q0I3NkY0AA== [2026-01-11 04:07:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:37:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNDQ0QzFEREE4OTk2QTVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNDQ0QzFEREE4OTk2QTVFAA==", "timestamp": "1768084676", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:07:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:07:58] [INFO] Sending instructions to 917202000200 [2026-01-11 04:07:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:07:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed1745cf7db345609911f0e4be789263", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:08:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNDQ0QzFEREE4OTk2QTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNDQ0QzFEREE4OTk2QTVFAA==\",\"timestamp\":\"1768084676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:01+05:30"} [2026-01-11 04:08:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNDQ0QzFEREE4OTk2QTVFAA== [2026-01-11 04:08:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNDQ0QzFEREE4OTk2QTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNDQ0QzFEREE4OTk2QTVFAA==\",\"timestamp\":\"1768084676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:01+05:30"} [2026-01-11 04:08:02] [DEBUG] Ignoring event: delivered [2026-01-11 04:08:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:38:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVENkUzMERENTUzN0YwMjgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVENkUzMERENTUzN0YwMjgzAA==", "timestamp": "1768084682", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:08:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:08:04] [INFO] Sending instructions to 917202000200 [2026-01-11 04:08:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:08:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:08:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23b84cd9d06d48578f3498b8db930428", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:08:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:38:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBODFCM0UzNkJGOTNFNzA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBODFCM0UzNkJGOTNFNzA3AA==", "timestamp": "1768084687", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:08:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:08:09] [INFO] Sending instructions to 917202000200 [2026-01-11 04:08:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:08:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:08:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7ff2a39085241a9964f31297fa423cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVENkUzMERENTUzN0YwMjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVENkUzMERENTUzN0YwMjgzAA==\",\"timestamp\":\"1768084682\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:14+05:30"} [2026-01-11 04:08:16] [DEBUG] Ignoring event: delivered [2026-01-11 04:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVENkUzMERENTUzN0YwMjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVENkUzMERENTUzN0YwMjgzAA==\",\"timestamp\":\"1768084682\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:14+05:30"} [2026-01-11 04:08:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVENkUzMERENTUzN0YwMjgzAA== [2026-01-11 04:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBODFCM0UzNkJGOTNFNzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBODFCM0UzNkJGOTNFNzA3AA==\",\"timestamp\":\"1768084687\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:14+05:30"} [2026-01-11 04:08:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBODFCM0UzNkJGOTNFNzA3AA== [2026-01-11 04:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBODFCM0UzNkJGOTNFNzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBODFCM0UzNkJGOTNFNzA3AA==\",\"timestamp\":\"1768084687\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:14+05:30"} [2026-01-11 04:08:16] [DEBUG] Ignoring event: delivered [2026-01-11 04:08:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:38:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwOUNFNzI5QzNDQURFMTUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwOUNFNzI5QzNDQURFMTUxAA==", "timestamp": "1768084724", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:08:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:08:46] [INFO] Sending instructions to 917202000200 [2026-01-11 04:08:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:08:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:08:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27fd286b243141b6a4cede0c39b9c320", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:08:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:38:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFRDkzQTYyRUI1OTU3QzJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFRDkzQTYyRUI1OTU3QzJFAA==", "timestamp": "1768084730", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:08:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:08:51] [INFO] Sending instructions to 917202000200 [2026-01-11 04:08:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:08:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:08:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwOUNFNzI5QzNDQURFMTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwOUNFNzI5QzNDQURFMTUxAA==\",\"timestamp\":\"1768084724\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:51+05:30"} [2026-01-11 04:08:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwOUNFNzI5QzNDQURFMTUxAA== [2026-01-11 04:08:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwOUNFNzI5QzNDQURFMTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUwOUNFNzI5QzNDQURFMTUxAA==\",\"timestamp\":\"1768084724\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:51+05:30"} [2026-01-11 04:08:51] [DEBUG] Ignoring event: delivered [2026-01-11 04:08:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5db8d095d9384b53aec9ed9174cb5642", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:08:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFRDkzQTYyRUI1OTU3QzJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFRDkzQTYyRUI1OTU3QzJFAA==\",\"timestamp\":\"1768084730\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:56+05:30"} [2026-01-11 04:08:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFRDkzQTYyRUI1OTU3QzJFAA== [2026-01-11 04:08:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFRDkzQTYyRUI1OTU3QzJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFRDkzQTYyRUI1OTU3QzJFAA==\",\"timestamp\":\"1768084730\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:56+05:30"} [2026-01-11 04:08:56] [DEBUG] Ignoring event: delivered [2026-01-11 04:08:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:38:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5RkI3QkQwQUZGMkJFMzhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5RkI3QkQwQUZGMkJFMzhDAA==", "timestamp": "1768084735", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:08:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:08:56] [INFO] Sending instructions to 917202000200 [2026-01-11 04:08:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:08:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:08:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54d069c7c8df4e0d866052cf6e892cbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:08:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5RkI3QkQwQUZGMkJFMzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5RkI3QkQwQUZGMkJFMzhDAA==\",\"timestamp\":\"1768084735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:59+05:30"} [2026-01-11 04:08:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5RkI3QkQwQUZGMkJFMzhDAA== [2026-01-11 04:08:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:08:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5RkI3QkQwQUZGMkJFMzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI5RkI3QkQwQUZGMkJFMzhDAA==\",\"timestamp\":\"1768084735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:08:59+05:30"} [2026-01-11 04:08:59] [DEBUG] Ignoring event: delivered [2026-01-11 04:09:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:39:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4NkRDMUJEQ0FCN0YzNUU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4NkRDMUJEQ0FCN0YzNUU2AA==", "timestamp": "1768084771", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:09:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:09:32] [INFO] Sending instructions to 917202000200 [2026-01-11 04:09:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:09:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:09:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbb561d728a847b9804df4be05e15487", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:09:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:39:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCMTQyOEQ1RjkwMjQ5QUE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCMTQyOEQ1RjkwMjQ5QUE2AA==", "timestamp": "1768084776", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:09:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:09:38] [INFO] Sending instructions to 917202000200 [2026-01-11 04:09:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:09:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:09:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "424eafdd8a1349058c00a926cb17e18c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:09:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4NkRDMUJEQ0FCN0YzNUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4NkRDMUJEQ0FCN0YzNUU2AA==\",\"timestamp\":\"1768084771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:09:40+05:30"} [2026-01-11 04:09:42] [DEBUG] Ignoring event: delivered [2026-01-11 04:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:09:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4NkRDMUJEQ0FCN0YzNUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4NkRDMUJEQ0FCN0YzNUU2AA==\",\"timestamp\":\"1768084771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:09:40+05:30"} [2026-01-11 04:09:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4NkRDMUJEQ0FCN0YzNUU2AA== [2026-01-11 04:09:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:09:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCMTQyOEQ1RjkwMjQ5QUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCMTQyOEQ1RjkwMjQ5QUE2AA==\",\"timestamp\":\"1768084776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:09:41+05:30"} [2026-01-11 04:09:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCMTQyOEQ1RjkwMjQ5QUE2AA== [2026-01-11 04:09:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:09:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCMTQyOEQ1RjkwMjQ5QUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCMTQyOEQ1RjkwMjQ5QUE2AA==\",\"timestamp\":\"1768084776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:09:41+05:30"} [2026-01-11 04:09:43] [DEBUG] Ignoring event: delivered [2026-01-11 04:09:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:39:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdENTYwQTk1RTZBOTcyNEJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdENTYwQTk1RTZBOTcyNEJDAA==", "timestamp": "1768084782", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:09:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:09:43] [INFO] Sending instructions to 917202000200 [2026-01-11 04:09:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:09:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:09:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "410b443a2dd141d792c64fc3eac35450", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:09:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:09:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdENTYwQTk1RTZBOTcyNEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdENTYwQTk1RTZBOTcyNEJDAA==\",\"timestamp\":\"1768084782\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:09:46+05:30"} [2026-01-11 04:09:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:09:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdENTYwQTk1RTZBOTcyNEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdENTYwQTk1RTZBOTcyNEJDAA==\",\"timestamp\":\"1768084782\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:09:46+05:30"} [2026-01-11 04:09:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdENTYwQTk1RTZBOTcyNEJDAA== [2026-01-11 04:09:46] [DEBUG] Ignoring event: delivered [2026-01-11 04:09:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:39:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCMUU4MUU5NThDMDFGNDRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCMUU4MUU5NThDMDFGNDRDAA==", "timestamp": "1768084787", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:09:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:09:48] [INFO] Sending instructions to 917202000200 [2026-01-11 04:09:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:09:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:09:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff30cd597ec64475b7010600416c7e59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:09:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:09:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCMUU4MUU5NThDMDFGNDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCMUU4MUU5NThDMDFGNDRDAA==\",\"timestamp\":\"1768084787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:09:51+05:30"} [2026-01-11 04:09:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCMUU4MUU5NThDMDFGNDRDAA== [2026-01-11 04:09:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:09:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCMUU4MUU5NThDMDFGNDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCMUU4MUU5NThDMDFGNDRDAA==\",\"timestamp\":\"1768084787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:09:51+05:30"} [2026-01-11 04:09:51] [DEBUG] Ignoring event: delivered [2026-01-11 04:10:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:40:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3M0Y5NDFCQkNGRjMyMjJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3M0Y5NDFCQkNGRjMyMjJBAA==", "timestamp": "1768084823", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:10:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:10:25] [INFO] Sending instructions to 917202000200 [2026-01-11 04:10:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:10:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:10:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1f210af074d4c96834872b9db97c957", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:10:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:10:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3M0Y5NDFCQkNGRjMyMjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3M0Y5NDFCQkNGRjMyMjJBAA==\",\"timestamp\":\"1768084823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:10:30+05:30"} [2026-01-11 04:10:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3M0Y5NDFCQkNGRjMyMjJBAA== [2026-01-11 04:10:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:10:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3M0Y5NDFCQkNGRjMyMjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3M0Y5NDFCQkNGRjMyMjJBAA==\",\"timestamp\":\"1768084823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:10:30+05:30"} [2026-01-11 04:10:30] [DEBUG] Ignoring event: delivered [2026-01-11 04:10:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:40:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCRTMzQzM4NzFFREE0RjBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCRTMzQzM4NzFFREE0RjBDAA==", "timestamp": "1768084829", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:10:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:10:31] [INFO] Sending instructions to 917202000200 [2026-01-11 04:10:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:10:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:10:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6d2230253014bbd8aa4da0d36110183", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:10:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:40:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NzUwOUE5NUFDNEVDOEMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NzUwOUE5NUFDNEVDOEMxAA==", "timestamp": "1768084834", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:10:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:10:36] [INFO] Sending instructions to 917202000200 [2026-01-11 04:10:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:10:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:10:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b562699e89234877b7a3b6230b0e6dc5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:10:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCRTMzQzM4NzFFREE0RjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCRTMzQzM4NzFFREE0RjBDAA==\",\"timestamp\":\"1768084829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:10:42+05:30"} [2026-01-11 04:10:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCRTMzQzM4NzFFREE0RjBDAA== [2026-01-11 04:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:10:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCRTMzQzM4NzFFREE0RjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCRTMzQzM4NzFFREE0RjBDAA==\",\"timestamp\":\"1768084829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:10:42+05:30"} [2026-01-11 04:10:43] [DEBUG] Ignoring event: delivered [2026-01-11 04:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:10:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NzUwOUE5NUFDNEVDOEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NzUwOUE5NUFDNEVDOEMxAA==\",\"timestamp\":\"1768084834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:10:42+05:30"} [2026-01-11 04:10:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NzUwOUE5NUFDNEVDOEMxAA== [2026-01-11 04:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:10:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NzUwOUE5NUFDNEVDOEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NzUwOUE5NUFDNEVDOEMxAA==\",\"timestamp\":\"1768084834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:10:42+05:30"} [2026-01-11 04:10:43] [DEBUG] Ignoring event: delivered [2026-01-11 04:11:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:41:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyRDMwOTIyNDI5OTY4RjA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyRDMwOTIyNDI5OTY4RjA3AA==", "timestamp": "1768084870", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:11:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:11:12] [INFO] Sending instructions to 917202000200 [2026-01-11 04:11:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:11:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:11:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c576baa506a494b88d3c7fc7850d34f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:11:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyRDMwOTIyNDI5OTY4RjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyRDMwOTIyNDI5OTY4RjA3AA==\",\"timestamp\":\"1768084870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:13+05:30"} [2026-01-11 04:11:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyRDMwOTIyNDI5OTY4RjA3AA== [2026-01-11 04:11:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyRDMwOTIyNDI5OTY4RjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyRDMwOTIyNDI5OTY4RjA3AA==\",\"timestamp\":\"1768084870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:13+05:30"} [2026-01-11 04:11:14] [DEBUG] Ignoring event: delivered [2026-01-11 04:11:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:41:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRkFCNkM4QjUwMjAxRkQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRkFCNkM4QjUwMjAxRkQzAA==", "timestamp": "1768084876", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:11:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:11:17] [INFO] Sending instructions to 917202000200 [2026-01-11 04:11:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:11:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:11:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06c6be690c8e4ca49f1718296190a5f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:11:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRkFCNkM4QjUwMjAxRkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRkFCNkM4QjUwMjAxRkQzAA==\",\"timestamp\":\"1768084876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:22+05:30"} [2026-01-11 04:11:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRkFCNkM4QjUwMjAxRkQzAA== [2026-01-11 04:11:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRkFCNkM4QjUwMjAxRkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRkFCNkM4QjUwMjAxRkQzAA==\",\"timestamp\":\"1768084876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:22+05:30"} [2026-01-11 04:11:22] [DEBUG] Ignoring event: delivered [2026-01-11 04:11:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:41:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2QjA1NUE2QjgyNUIzNTIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2QjA1NUE2QjgyNUIzNTIyAA==", "timestamp": "1768084881", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:11:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:11:23] [INFO] Sending instructions to 917202000200 [2026-01-11 04:11:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:11:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:11:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b06fc25bd52942a096a6f2e250d74759", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2QjA1NUE2QjgyNUIzNTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2QjA1NUE2QjgyNUIzNTIyAA==\",\"timestamp\":\"1768084881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:27+05:30"} [2026-01-11 04:11:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2QjA1NUE2QjgyNUIzNTIyAA== [2026-01-11 04:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2QjA1NUE2QjgyNUIzNTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2QjA1NUE2QjgyNUIzNTIyAA==\",\"timestamp\":\"1768084881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:27+05:30"} [2026-01-11 04:11:28] [DEBUG] Ignoring event: delivered [2026-01-11 04:11:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:41:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxREU2RTQ5QTMxRTUzOTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxREU2RTQ5QTMxRTUzOTU0AA==", "timestamp": "1768084886", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:11:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:11:28] [INFO] Sending instructions to 917202000200 [2026-01-11 04:11:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:11:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:11:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "acf7c58b9d2e44b48db25a188f7da950", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:11:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:41:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3MDdGRDFFQkJFQTlDQjgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3MDdGRDFFQkJFQTlDQjgyAA==", "timestamp": "1768084892", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:11:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:11:34] [INFO] Sending instructions to 917202000200 [2026-01-11 04:11:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:11:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:11:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxREU2RTQ5QTMxRTUzOTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxREU2RTQ5QTMxRTUzOTU0AA==\",\"timestamp\":\"1768084886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:33+05:30"} [2026-01-11 04:11:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxREU2RTQ5QTMxRTUzOTU0AA== [2026-01-11 04:11:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a42557289d74fc6923f217b99c98e65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:11:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxREU2RTQ5QTMxRTUzOTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxREU2RTQ5QTMxRTUzOTU0AA==\",\"timestamp\":\"1768084886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:33+05:30"} [2026-01-11 04:11:34] [DEBUG] Ignoring event: delivered [2026-01-11 04:11:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3MDdGRDFFQkJFQTlDQjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3MDdGRDFFQkJFQTlDQjgyAA==\",\"timestamp\":\"1768084892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:34+05:30"} [2026-01-11 04:11:34] [DEBUG] Ignoring event: delivered [2026-01-11 04:11:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:11:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3MDdGRDFFQkJFQTlDQjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3MDdGRDFFQkJFQTlDQjgyAA==\",\"timestamp\":\"1768084892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:11:34+05:30"} [2026-01-11 04:11:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3MDdGRDFFQkJFQTlDQjgyAA== [2026-01-11 04:12:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:42:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNkU1MzcyRjRGN0QzNjhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNkU1MzcyRjRGN0QzNjhFAA==", "timestamp": "1768084928", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:12:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:12:10] [INFO] Sending instructions to 917202000200 [2026-01-11 04:12:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:12:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:12:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b3a631c7ba4482b8888b51f0c44a8f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:12:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:42:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCOTM3ODM5QUE2MEJGMTIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCOTM3ODM5QUE2MEJGMTIxAA==", "timestamp": "1768084933", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:12:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:12:15] [INFO] Sending instructions to 917202000200 [2026-01-11 04:12:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:12:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:12:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "183a543158c84d9f937dcdc1348c990c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:12:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:12:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCOTM3ODM5QUE2MEJGMTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCOTM3ODM5QUE2MEJGMTIxAA==\",\"timestamp\":\"1768084933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:12:17+05:30"} [2026-01-11 04:12:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCOTM3ODM5QUE2MEJGMTIxAA== [2026-01-11 04:12:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:12:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCOTM3ODM5QUE2MEJGMTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCOTM3ODM5QUE2MEJGMTIxAA==\",\"timestamp\":\"1768084933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:12:17+05:30"} [2026-01-11 04:12:18] [DEBUG] Ignoring event: delivered [2026-01-11 04:12:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:42:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4ODk0OUExNjM3NTQ2Rjc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4ODk0OUExNjM3NTQ2Rjc5AA==", "timestamp": "1768084939", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:12:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:12:21] [INFO] Sending instructions to 917202000200 [2026-01-11 04:12:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:12:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:12:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11c75f0fea5e4bf0a87064eae422777c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:12:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNkU1MzcyRjRGN0QzNjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNkU1MzcyRjRGN0QzNjhFAA==\",\"timestamp\":\"1768084928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:12:23+05:30"} [2026-01-11 04:12:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNkU1MzcyRjRGN0QzNjhFAA== [2026-01-11 04:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:12:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNkU1MzcyRjRGN0QzNjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzNkU1MzcyRjRGN0QzNjhFAA==\",\"timestamp\":\"1768084928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:12:23+05:30"} [2026-01-11 04:12:23] [DEBUG] Ignoring event: delivered [2026-01-11 04:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:12:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4ODk0OUExNjM3NTQ2Rjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4ODk0OUExNjM3NTQ2Rjc5AA==\",\"timestamp\":\"1768084939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:12:23+05:30"} [2026-01-11 04:12:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4ODk0OUExNjM3NTQ2Rjc5AA== [2026-01-11 04:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:12:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4ODk0OUExNjM3NTQ2Rjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4ODk0OUExNjM3NTQ2Rjc5AA==\",\"timestamp\":\"1768084939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:12:23+05:30"} [2026-01-11 04:12:23] [DEBUG] Ignoring event: delivered [2026-01-11 04:12:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:42:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU3MzE2Rjc4NzFDRDhCQkQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU3MzE2Rjc4NzFDRDhCQkQ1AA==", "timestamp": "1768084975", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:12:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:12:57] [INFO] Sending instructions to 917202000200 [2026-01-11 04:12:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:12:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:12:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56094d4d5dfe43119588de195ede7cd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:12:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU3MzE2Rjc4NzFDRDhCQkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU3MzE2Rjc4NzFDRDhCQkQ1AA==\",\"timestamp\":\"1768084975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:01+05:30"} [2026-01-11 04:13:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU3MzE2Rjc4NzFDRDhCQkQ1AA== [2026-01-11 04:13:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:43:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRERTIxMTk1RDM1NzFDMTQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRERTIxMTk1RDM1NzFDMTQwAA==", "timestamp": "1768084980", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:13:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:13:02] [INFO] Sending instructions to 917202000200 [2026-01-11 04:13:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:13:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:12:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU3MzE2Rjc4NzFDRDhCQkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU3MzE2Rjc4NzFDRDhCQkQ1AA==\",\"timestamp\":\"1768084975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:01+05:30"} [2026-01-11 04:13:02] [DEBUG] Ignoring event: delivered [2026-01-11 04:13:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "383c76cc597549f4b4b5be9a9aff7ab8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:13:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:43:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNUE2NTg0OEFBMDYxRjYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNUE2NTg0OEFBMDYxRjYzAA==", "timestamp": "1768084986", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:13:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:13:08] [INFO] Sending instructions to 917202000200 [2026-01-11 04:13:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:13:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:13:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04597d90eea04631bf042113fd529fb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRERTIxMTk1RDM1NzFDMTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRERTIxMTk1RDM1NzFDMTQwAA==\",\"timestamp\":\"1768084980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:10+05:30"} [2026-01-11 04:13:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRERTIxMTk1RDM1NzFDMTQwAA== [2026-01-11 04:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRERTIxMTk1RDM1NzFDMTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRERTIxMTk1RDM1NzFDMTQwAA==\",\"timestamp\":\"1768084980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:10+05:30"} [2026-01-11 04:13:11] [DEBUG] Ignoring event: delivered [2026-01-11 04:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNUE2NTg0OEFBMDYxRjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNUE2NTg0OEFBMDYxRjYzAA==\",\"timestamp\":\"1768084986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:10+05:30"} [2026-01-11 04:13:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNUE2NTg0OEFBMDYxRjYzAA== [2026-01-11 04:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNUE2NTg0OEFBMDYxRjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNUE2NTg0OEFBMDYxRjYzAA==\",\"timestamp\":\"1768084986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:10+05:30"} [2026-01-11 04:13:11] [DEBUG] Ignoring event: delivered [2026-01-11 04:13:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:43:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQjczQkJBMDI3NTRCQjdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQjczQkJBMDI3NTRCQjdDAA==", "timestamp": "1768085022", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:13:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:13:44] [INFO] Sending instructions to 917202000200 [2026-01-11 04:13:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:13:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:13:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f927eb39ab144f9aaabec6c99ea1e4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:13:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQjczQkJBMDI3NTRCQjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQjczQkJBMDI3NTRCQjdDAA==\",\"timestamp\":\"1768085022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:45+05:30"} [2026-01-11 04:13:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQjczQkJBMDI3NTRCQjdDAA== [2026-01-11 04:13:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQjczQkJBMDI3NTRCQjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQjczQkJBMDI3NTRCQjdDAA==\",\"timestamp\":\"1768085022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:45+05:30"} [2026-01-11 04:13:46] [DEBUG] Ignoring event: delivered [2026-01-11 04:13:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:43:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkwN0ZCMDA0MDk4OUJGQjMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkwN0ZCMDA0MDk4OUJGQjMwAA==", "timestamp": "1768085028", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:13:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:13:50] [INFO] Sending instructions to 917202000200 [2026-01-11 04:13:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:13:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:13:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3434f2cc4fd4809859ad79f4c61c3cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:13:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkwN0ZCMDA0MDk4OUJGQjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkwN0ZCMDA0MDk4OUJGQjMwAA==\",\"timestamp\":\"1768085028\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:51+05:30"} [2026-01-11 04:13:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkwN0ZCMDA0MDk4OUJGQjMwAA== [2026-01-11 04:13:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkwN0ZCMDA0MDk4OUJGQjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkwN0ZCMDA0MDk4OUJGQjMwAA==\",\"timestamp\":\"1768085028\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:13:51+05:30"} [2026-01-11 04:13:52] [DEBUG] Ignoring event: delivered [2026-01-11 04:13:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:43:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNURENEYwMDBDNjg4RTc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNURENEYwMDBDNjg4RTc5AA==", "timestamp": "1768085034", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:13:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:13:56] [INFO] Sending instructions to 917202000200 [2026-01-11 04:13:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:13:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:13:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1fa50f62dcc4d0fb289ddb64702f80f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:14:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNURENEYwMDBDNjg4RTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNURENEYwMDBDNjg4RTc5AA==\",\"timestamp\":\"1768085034\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:14:00+05:30"} [2026-01-11 04:14:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNURENEYwMDBDNjg4RTc5AA== [2026-01-11 04:14:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNURENEYwMDBDNjg4RTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNURENEYwMDBDNjg4RTc5AA==\",\"timestamp\":\"1768085034\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:14:00+05:30"} [2026-01-11 04:14:00] [DEBUG] Ignoring event: delivered [2026-01-11 04:14:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:44:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Njk0OTI0OUVFMTdCMTA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Njk0OTI0OUVFMTdCMTA2AA==", "timestamp": "1768085039", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:14:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:14:01] [INFO] Sending instructions to 917202000200 [2026-01-11 04:14:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:14:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:14:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "309e8f4eb27f4f6c900e8745b2a8465a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:14:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:14:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Njk0OTI0OUVFMTdCMTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Njk0OTI0OUVFMTdCMTA2AA==\",\"timestamp\":\"1768085039\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:14:06+05:30"} [2026-01-11 04:14:07] [DEBUG] Ignoring event: delivered [2026-01-11 04:14:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:14:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Njk0OTI0OUVFMTdCMTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Njk0OTI0OUVFMTdCMTA2AA==\",\"timestamp\":\"1768085039\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:14:06+05:30"} [2026-01-11 04:14:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Njk0OTI0OUVFMTdCMTA2AA== [2026-01-11 04:14:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:44:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCOTMwOEYyODQwQzg4RUMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCOTMwOEYyODQwQzg4RUMxAA==", "timestamp": "1768085076", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:14:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:14:37] [INFO] Sending instructions to 917202000200 [2026-01-11 04:14:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:14:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:14:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d90b8a819c2443078fba4c302c8396e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:14:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:14:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCOTMwOEYyODQwQzg4RUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCOTMwOEYyODQwQzg4RUMxAA==\",\"timestamp\":\"1768085076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:14:39+05:30"} [2026-01-11 04:14:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCOTMwOEYyODQwQzg4RUMxAA== [2026-01-11 04:14:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:14:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCOTMwOEYyODQwQzg4RUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCOTMwOEYyODQwQzg4RUMxAA==\",\"timestamp\":\"1768085076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:14:39+05:30"} [2026-01-11 04:14:40] [DEBUG] Ignoring event: delivered [2026-01-11 04:14:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:44:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QzgzRTNCQUYwM0Y4MTg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QzgzRTNCQUYwM0Y4MTg1AA==", "timestamp": "1768085081", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:14:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:14:43] [INFO] Sending instructions to 917202000200 [2026-01-11 04:14:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:14:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:14:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61cfeba21e7346d69bc75a7f7dbefada", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QzgzRTNCQUYwM0Y4MTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QzgzRTNCQUYwM0Y4MTg1AA==\",\"timestamp\":\"1768085081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:14:45+05:30"} [2026-01-11 04:14:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QzgzRTNCQUYwM0Y4MTg1AA== [2026-01-11 04:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QzgzRTNCQUYwM0Y4MTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QzgzRTNCQUYwM0Y4MTg1AA==\",\"timestamp\":\"1768085081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:14:45+05:30"} [2026-01-11 04:14:45] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxMTE1ODUwOTQzMDY4REZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxMTE1ODUwOTQzMDY4REZGAA==", "timestamp": "1768085099", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:15:00] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72f7df73549946d2a7b6ab3424b0c074", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzNjIxQTc3NTNFODA3MDZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzNjIxQTc3NTNFODA3MDZCAA==", "timestamp": "1768085104", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:15:06] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10e62dfcb092463eb9a946ab33a3e33c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxMTE1ODUwOTQzMDY4REZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxMTE1ODUwOTQzMDY4REZGAA==\",\"timestamp\":\"1768085099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:08+05:30"} [2026-01-11 04:15:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxMTE1ODUwOTQzMDY4REZGAA== [2026-01-11 04:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxMTE1ODUwOTQzMDY4REZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxMTE1ODUwOTQzMDY4REZGAA==\",\"timestamp\":\"1768085099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:08+05:30"} [2026-01-11 04:15:09] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzNjIxQTc3NTNFODA3MDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzNjIxQTc3NTNFODA3MDZCAA==\",\"timestamp\":\"1768085104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:08+05:30"} [2026-01-11 04:15:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzNjIxQTc3NTNFODA3MDZCAA== [2026-01-11 04:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzNjIxQTc3NTNFODA3MDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzNjIxQTc3NTNFODA3MDZCAA==\",\"timestamp\":\"1768085104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:08+05:30"} [2026-01-11 04:15:09] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QUEwQkI5QjQ1OTU1NDAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QUEwQkI5QjQ1OTU1NDAwAA==", "timestamp": "1768085109", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:15:11] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f04615452b7e4e64b6f4b7d7caef9d07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QUEwQkI5QjQ1OTU1NDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QUEwQkI5QjQ1OTU1NDAwAA==\",\"timestamp\":\"1768085109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:15+05:30"} [2026-01-11 04:15:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QUEwQkI5QjQ1OTU1NDAwAA== [2026-01-11 04:15:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QUEwQkI5QjQ1OTU1NDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QUEwQkI5QjQ1OTU1NDAwAA==\",\"timestamp\":\"1768085109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:15+05:30"} [2026-01-11 04:15:16] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0NUYyNTY2N0VGOTQzNTkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0NUYyNTY2N0VGOTQzNTkyAA==", "timestamp": "1768085115", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:15:16] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa8a3ecee44d48e684f5720e0adc5e7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGRDhGMkNEMEQyMDI1MEFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGRDhGMkNEMEQyMDI1MEFBAA==", "timestamp": "1768085120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:15:22] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b22aa4bdaf8942fcae0656d4ea6e6867", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0NUYyNTY2N0VGOTQzNTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0NUYyNTY2N0VGOTQzNTkyAA==\",\"timestamp\":\"1768085115\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:25+05:30"} [2026-01-11 04:15:27] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0NUYyNTY2N0VGOTQzNTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0NUYyNTY2N0VGOTQzNTkyAA==\",\"timestamp\":\"1768085115\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:25+05:30"} [2026-01-11 04:15:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0NUYyNTY2N0VGOTQzNTkyAA== [2026-01-11 04:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGRDhGMkNEMEQyMDI1MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGRDhGMkNEMEQyMDI1MEFBAA==\",\"timestamp\":\"1768085120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:25+05:30"} [2026-01-11 04:15:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGRDhGMkNEMEQyMDI1MEFBAA== [2026-01-11 04:15:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNDA2MTExNTg3QjZBMTFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNDA2MTExNTg3QjZBMTFDAA==", "timestamp": "1768085125", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:15:27] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGRDhGMkNEMEQyMDI1MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGRDhGMkNEMEQyMDI1MEFBAA==\",\"timestamp\":\"1768085120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:25+05:30"} [2026-01-11 04:15:27] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de11df9313b74b9198bb8718ae45bcfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNDA2MTExNTg3QjZBMTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNDA2MTExNTg3QjZBMTFDAA==\",\"timestamp\":\"1768085125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:32+05:30"} [2026-01-11 04:15:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNDA2MTExNTg3QjZBMTFDAA== [2026-01-11 04:15:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5REE3NDZCNzI2ODIxNDQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5REE3NDZCNzI2ODIxNDQxAA==", "timestamp": "1768085131", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:15:33] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNDA2MTExNTg3QjZBMTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNDA2MTExNTg3QjZBMTFDAA==\",\"timestamp\":\"1768085125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:32+05:30"} [2026-01-11 04:15:33] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c377ff0dac8471facde3c2c1bf1138f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVBNUJFMjQ2QjQxRjdGRjVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVBNUJFMjQ2QjQxRjdGRjVDAA==", "timestamp": "1768085136", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:15:38] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2deca241646a458599fd197e36939d69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0M0JCNzgwRURFOUYwNzdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0M0JCNzgwRURFOUYwNzdGAA==", "timestamp": "1768085142", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:15:44] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba10ccd4028246bcbc2348c8f9db31c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5REE3NDZCNzI2ODIxNDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5REE3NDZCNzI2ODIxNDQxAA==\",\"timestamp\":\"1768085131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:44+05:30"} [2026-01-11 04:15:45] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5REE3NDZCNzI2ODIxNDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5REE3NDZCNzI2ODIxNDQxAA==\",\"timestamp\":\"1768085131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:44+05:30"} [2026-01-11 04:15:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5REE3NDZCNzI2ODIxNDQxAA== [2026-01-11 04:15:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVBNUJFMjQ2QjQxRjdGRjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVBNUJFMjQ2QjQxRjdGRjVDAA==\",\"timestamp\":\"1768085136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:44+05:30"} [2026-01-11 04:15:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVBNUJFMjQ2QjQxRjdGRjVDAA== [2026-01-11 04:15:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVBNUJFMjQ2QjQxRjdGRjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVBNUJFMjQ2QjQxRjdGRjVDAA==\",\"timestamp\":\"1768085136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:44+05:30"} [2026-01-11 04:15:45] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0M0JCNzgwRURFOUYwNzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0M0JCNzgwRURFOUYwNzdGAA==\",\"timestamp\":\"1768085142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:44+05:30"} [2026-01-11 04:15:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0M0JCNzgwRURFOUYwNzdGAA== [2026-01-11 04:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0M0JCNzgwRURFOUYwNzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0M0JCNzgwRURFOUYwNzdGAA==\",\"timestamp\":\"1768085142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:44+05:30"} [2026-01-11 04:15:46] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTU0QUMwOTQ4QjUwNjM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTU0QUMwOTQ4QjUwNjM3AA==", "timestamp": "1768085148", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:15:49] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d91b25588de644b4aaa16b40841fcd1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:45:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2NDVFMjJBMjBDNjQyNDMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2NDVFMjJBMjBDNjQyNDMwAA==", "timestamp": "1768085153", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:15:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:15:55] [INFO] Sending instructions to 917202000200 [2026-01-11 04:15:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:15:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:15:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32d3d9efdcb543739acf38c9d9e94efa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTU0QUMwOTQ4QjUwNjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTU0QUMwOTQ4QjUwNjM3AA==\",\"timestamp\":\"1768085148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:54+05:30"} [2026-01-11 04:15:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTU0QUMwOTQ4QjUwNjM3AA== [2026-01-11 04:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTU0QUMwOTQ4QjUwNjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTU0QUMwOTQ4QjUwNjM3AA==\",\"timestamp\":\"1768085148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:55+05:30"} [2026-01-11 04:15:56] [DEBUG] Ignoring event: delivered [2026-01-11 04:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2NDVFMjJBMjBDNjQyNDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2NDVFMjJBMjBDNjQyNDMwAA==\",\"timestamp\":\"1768085153\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:55+05:30"} [2026-01-11 04:15:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2NDVFMjJBMjBDNjQyNDMwAA== [2026-01-11 04:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:15:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2NDVFMjJBMjBDNjQyNDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2NDVFMjJBMjBDNjQyNDMwAA==\",\"timestamp\":\"1768085153\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:15:55+05:30"} [2026-01-11 04:15:56] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3RDE1NzkzMEVEM0EyMzA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3RDE1NzkzMEVEM0EyMzA5AA==", "timestamp": "1768085159", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:16:00] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee1fb6a84b15451989536fee28db2fba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzU4QkZDNjc2QzQ1NDVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzU4QkZDNjc2QzQ1NDVDAA==", "timestamp": "1768085164", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:16:06] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6ce3add531d46ed99923ae17c21a829", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3RDE1NzkzMEVEM0EyMzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3RDE1NzkzMEVEM0EyMzA5AA==\",\"timestamp\":\"1768085159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:08+05:30"} [2026-01-11 04:16:09] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3RDE1NzkzMEVEM0EyMzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3RDE1NzkzMEVEM0EyMzA5AA==\",\"timestamp\":\"1768085159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:08+05:30"} [2026-01-11 04:16:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY3RDE1NzkzMEVEM0EyMzA5AA== [2026-01-11 04:16:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzU4QkZDNjc2QzQ1NDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzU4QkZDNjc2QzQ1NDVDAA==\",\"timestamp\":\"1768085164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:08+05:30"} [2026-01-11 04:16:09] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzU4QkZDNjc2QzQ1NDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzU4QkZDNjc2QzQ1NDVDAA==\",\"timestamp\":\"1768085164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:08+05:30"} [2026-01-11 04:16:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzU4QkZDNjc2QzQ1NDVDAA== [2026-01-11 04:16:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQjUxOEY1NEYwNUVEQ0QwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQjUxOEY1NEYwNUVEQ0QwAA==", "timestamp": "1768085170", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:16:12] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c273983057ad4b2fa59a15498079e9dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQjUxOEY1NEYwNUVEQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQjUxOEY1NEYwNUVEQ0QwAA==\",\"timestamp\":\"1768085170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:14+05:30"} [2026-01-11 04:16:14] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQjUxOEY1NEYwNUVEQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQjUxOEY1NEYwNUVEQ0QwAA==\",\"timestamp\":\"1768085170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:14+05:30"} [2026-01-11 04:16:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQjUxOEY1NEYwNUVEQ0QwAA== [2026-01-11 04:16:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENzY1M0U1MTYxNTEzMjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENzY1M0U1MTYxNTEzMjAwAA==", "timestamp": "1768085176", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:16:17] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97db5b4a53984675a8299850ff692bcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3Q0U1QjMwODdFNjQ5N0RBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3Q0U1QjMwODdFNjQ5N0RBAA==", "timestamp": "1768085181", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:16:23] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3b8e58f6d6f45be98f41bc5ce069f2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENzY1M0U1MTYxNTEzMjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENzY1M0U1MTYxNTEzMjAwAA==\",\"timestamp\":\"1768085176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:27+05:30"} [2026-01-11 04:16:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENzY1M0U1MTYxNTEzMjAwAA== [2026-01-11 04:16:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENzY1M0U1MTYxNTEzMjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENzY1M0U1MTYxNTEzMjAwAA==\",\"timestamp\":\"1768085176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:27+05:30"} [2026-01-11 04:16:28] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3Q0U1QjMwODdFNjQ5N0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3Q0U1QjMwODdFNjQ5N0RBAA==\",\"timestamp\":\"1768085181\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:27+05:30"} [2026-01-11 04:16:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3Q0U1QjMwODdFNjQ5N0RBAA== [2026-01-11 04:16:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3Q0U1QjMwODdFNjQ5N0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3Q0U1QjMwODdFNjQ5N0RBAA==\",\"timestamp\":\"1768085181\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:27+05:30"} [2026-01-11 04:16:28] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5RDZDMzNGNzg0RDJBNjhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5RDZDMzNGNzg0RDJBNjhCAA==", "timestamp": "1768085187", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:16:29] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cd15cf96195449ea3adb8a9dd2f2f1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5RDZDMzNGNzg0RDJBNjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5RDZDMzNGNzg0RDJBNjhCAA==\",\"timestamp\":\"1768085187\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:33+05:30"} [2026-01-11 04:16:33] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5RDZDMzNGNzg0RDJBNjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5RDZDMzNGNzg0RDJBNjhCAA==\",\"timestamp\":\"1768085187\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:33+05:30"} [2026-01-11 04:16:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5RDZDMzNGNzg0RDJBNjhCAA== [2026-01-11 04:16:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDRTIxRDFCRUVCMTVCQjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDRTIxRDFCRUVCMTVCQjRCAA==", "timestamp": "1768085192", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:16:35] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0725490651b48a0950e2f7c0cb50bb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDRTIxRDFCRUVCMTVCQjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDRTIxRDFCRUVCMTVCQjRCAA==\",\"timestamp\":\"1768085192\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:36+05:30"} [2026-01-11 04:16:36] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDRTIxRDFCRUVCMTVCQjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDRTIxRDFCRUVCMTVCQjRCAA==\",\"timestamp\":\"1768085192\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:36+05:30"} [2026-01-11 04:16:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDRTIxRDFCRUVCMTVCQjRCAA== [2026-01-11 04:16:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY0MzJGNzEyRTkxMzVBRDgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY0MzJGNzEyRTkxMzVBRDgzAA==", "timestamp": "1768085199", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:16:41] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5010c83490954246b051e2c42cb3d3bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY0MzJGNzEyRTkxMzVBRDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY0MzJGNzEyRTkxMzVBRDgzAA==\",\"timestamp\":\"1768085199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:45+05:30"} [2026-01-11 04:16:45] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY0MzJGNzEyRTkxMzVBRDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY0MzJGNzEyRTkxMzVBRDgzAA==\",\"timestamp\":\"1768085199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:45+05:30"} [2026-01-11 04:16:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY0MzJGNzEyRTkxMzVBRDgzAA== [2026-01-11 04:16:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDFDNUUxQ0NCRUU1NDkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDFDNUUxQ0NCRUU1NDkzAA==", "timestamp": "1768085204", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:16:46] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fba0d632f35449a82837063fb680060", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDFDNUUxQ0NCRUU1NDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDFDNUUxQ0NCRUU1NDkzAA==\",\"timestamp\":\"1768085204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:48+05:30"} [2026-01-11 04:16:48] [DEBUG] Ignoring event: delivered [2026-01-11 04:16:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDFDNUUxQ0NCRUU1NDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDFDNUUxQ0NCRUU1NDkzAA==\",\"timestamp\":\"1768085204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:16:48+05:30"} [2026-01-11 04:16:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMDFDNUUxQ0NCRUU1NDkzAA== [2026-01-11 04:16:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0RUI1N0FCNzhCNzcyMjg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0RUI1N0FCNzhCNzcyMjg5AA==", "timestamp": "1768085210", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:16:51] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b5cd8d4099647098a8353e2ff481b58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:16:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:46:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3NTRCMjMxMjdDQ0YxQjI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3NTRCMjMxMjdDQ0YxQjI3AA==", "timestamp": "1768085215", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:16:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:16:57] [INFO] Sending instructions to 917202000200 [2026-01-11 04:16:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:16:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:16:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "781c7be110f54c03856ae60fbc590c73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:17:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:47:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2RkUwNTNEOUQ3REVDQ0M2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2RkUwNTNEOUQ3REVDQ0M2AA==", "timestamp": "1768085221", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:17:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:17:03] [INFO] Sending instructions to 917202000200 [2026-01-11 04:17:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:17:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:17:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5acc6572201d45e0964228762d64ab0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0RUI1N0FCNzhCNzcyMjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0RUI1N0FCNzhCNzcyMjg5AA==\",\"timestamp\":\"1768085210\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:02+05:30"} [2026-01-11 04:17:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0RUI1N0FCNzhCNzcyMjg5AA== [2026-01-11 04:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0RUI1N0FCNzhCNzcyMjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0RUI1N0FCNzhCNzcyMjg5AA==\",\"timestamp\":\"1768085210\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:02+05:30"} [2026-01-11 04:17:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:17:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3NTRCMjMxMjdDQ0YxQjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3NTRCMjMxMjdDQ0YxQjI3AA==\",\"timestamp\":\"1768085215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:02+05:30"} [2026-01-11 04:17:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3NTRCMjMxMjdDQ0YxQjI3AA== [2026-01-11 04:17:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:16:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3NTRCMjMxMjdDQ0YxQjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3NTRCMjMxMjdDQ0YxQjI3AA==\",\"timestamp\":\"1768085215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:02+05:30"} [2026-01-11 04:17:04] [DEBUG] Ignoring event: delivered [2026-01-11 04:17:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2RkUwNTNEOUQ3REVDQ0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2RkUwNTNEOUQ3REVDQ0M2AA==\",\"timestamp\":\"1768085221\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:03+05:30"} [2026-01-11 04:17:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2RkUwNTNEOUQ3REVDQ0M2AA== [2026-01-11 04:17:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2RkUwNTNEOUQ3REVDQ0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2RkUwNTNEOUQ3REVDQ0M2AA==\",\"timestamp\":\"1768085221\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:03+05:30"} [2026-01-11 04:17:04] [DEBUG] Ignoring event: delivered [2026-01-11 04:17:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:47:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2MUFBMzg2OEY0NUExQjUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2MUFBMzg2OEY0NUExQjUyAA==", "timestamp": "1768085227", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:17:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:17:09] [INFO] Sending instructions to 917202000200 [2026-01-11 04:17:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:17:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:17:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a324e4dd95049a3a51a36def0d06c7b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:17:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:47:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5NDAwNTQ0RDVBNkU2RDQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5NDAwNTQ0RDVBNkU2RDQ5AA==", "timestamp": "1768085233", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:17:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:17:14] [INFO] Sending instructions to 917202000200 [2026-01-11 04:17:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:17:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:17:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30bb941bd7ac4511875c2d2ad03a641e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:17:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2MUFBMzg2OEY0NUExQjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2MUFBMzg2OEY0NUExQjUyAA==\",\"timestamp\":\"1768085227\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:16+05:30"} [2026-01-11 04:17:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2MUFBMzg2OEY0NUExQjUyAA== [2026-01-11 04:17:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2MUFBMzg2OEY0NUExQjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2MUFBMzg2OEY0NUExQjUyAA==\",\"timestamp\":\"1768085227\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:16+05:30"} [2026-01-11 04:17:18] [DEBUG] Ignoring event: delivered [2026-01-11 04:17:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5NDAwNTQ0RDVBNkU2RDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5NDAwNTQ0RDVBNkU2RDQ5AA==\",\"timestamp\":\"1768085233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:16+05:30"} [2026-01-11 04:17:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5NDAwNTQ0RDVBNkU2RDQ5AA== [2026-01-11 04:17:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5NDAwNTQ0RDVBNkU2RDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5NDAwNTQ0RDVBNkU2RDQ5AA==\",\"timestamp\":\"1768085233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:16+05:30"} [2026-01-11 04:17:18] [DEBUG] Ignoring event: delivered [2026-01-11 04:17:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:47:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3RTVCMDdCQ0JBMDgwNDBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3RTVCMDdCQ0JBMDgwNDBFAA==", "timestamp": "1768085238", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:17:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:17:19] [INFO] Sending instructions to 917202000200 [2026-01-11 04:17:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:17:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:17:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f25cc37a5684e27b2c2b8abad07b515", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:17:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3RTVCMDdCQ0JBMDgwNDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3RTVCMDdCQ0JBMDgwNDBFAA==\",\"timestamp\":\"1768085238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:22+05:30"} [2026-01-11 04:17:22] [DEBUG] Ignoring event: delivered [2026-01-11 04:17:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3RTVCMDdCQ0JBMDgwNDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3RTVCMDdCQ0JBMDgwNDBFAA==\",\"timestamp\":\"1768085238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:22+05:30"} [2026-01-11 04:17:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3RTVCMDdCQ0JBMDgwNDBFAA== [2026-01-11 04:17:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:47:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDRDZCMUQ0QTVGMzA2MUNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDRDZCMUQ0QTVGMzA2MUNFAA==", "timestamp": "1768085243", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:17:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:17:25] [INFO] Sending instructions to 917202000200 [2026-01-11 04:17:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:17:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:17:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f71b3aec79e43b0819ee6d9948ffd71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:17:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDRDZCMUQ0QTVGMzA2MUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDRDZCMUQ0QTVGMzA2MUNFAA==\",\"timestamp\":\"1768085243\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:30+05:30"} [2026-01-11 04:17:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDRDZCMUQ0QTVGMzA2MUNFAA== [2026-01-11 04:17:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDRDZCMUQ0QTVGMzA2MUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDRDZCMUQ0QTVGMzA2MUNFAA==\",\"timestamp\":\"1768085243\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:30+05:30"} [2026-01-11 04:17:30] [DEBUG] Ignoring event: delivered [2026-01-11 04:17:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:47:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5QkQ3RTlFNzg4NTA0RkIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5QkQ3RTlFNzg4NTA0RkIyAA==", "timestamp": "1768085249", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:17:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:17:31] [INFO] Sending instructions to 917202000200 [2026-01-11 04:17:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:17:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:17:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b27d36be0734abfbcb7c0c2df854dce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:17:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5QkQ3RTlFNzg4NTA0RkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5QkQ3RTlFNzg4NTA0RkIyAA==\",\"timestamp\":\"1768085249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:35+05:30"} [2026-01-11 04:17:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5QkQ3RTlFNzg4NTA0RkIyAA== [2026-01-11 04:17:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:17:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5QkQ3RTlFNzg4NTA0RkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5QkQ3RTlFNzg4NTA0RkIyAA==\",\"timestamp\":\"1768085249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:17:35+05:30"} [2026-01-11 04:17:35] [DEBUG] Ignoring event: delivered [2026-01-11 04:18:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:48:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0RUJBM0JDQUNFNkMwRDVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0RUJBM0JDQUNFNkMwRDVEAA==", "timestamp": "1768085285", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:18:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:18:07] [INFO] Sending instructions to 917202000200 [2026-01-11 04:18:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:18:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:18:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "738d8f19557541f49c1575c85eed441e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:18:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:18:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0RUJBM0JDQUNFNkMwRDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0RUJBM0JDQUNFNkMwRDVEAA==\",\"timestamp\":\"1768085285\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:18:07+05:30"} [2026-01-11 04:18:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0RUJBM0JDQUNFNkMwRDVEAA== [2026-01-11 04:18:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:18:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0RUJBM0JDQUNFNkMwRDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ0RUJBM0JDQUNFNkMwRDVEAA==\",\"timestamp\":\"1768085285\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:18:07+05:30"} [2026-01-11 04:18:08] [DEBUG] Ignoring event: delivered [2026-01-11 04:18:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:48:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyNDkyOTQ1NTU0Q0M0OEM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyNDkyOTQ1NTU0Q0M0OEM3AA==", "timestamp": "1768085292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:18:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:18:14] [INFO] Sending instructions to 917202000200 [2026-01-11 04:18:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:18:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:18:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc98d0b630f14ad4a63eb0ca9e37cdc7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:18:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:18:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyNDkyOTQ1NTU0Q0M0OEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyNDkyOTQ1NTU0Q0M0OEM3AA==\",\"timestamp\":\"1768085292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:18:17+05:30"} [2026-01-11 04:18:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyNDkyOTQ1NTU0Q0M0OEM3AA== [2026-01-11 04:18:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:18:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyNDkyOTQ1NTU0Q0M0OEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyNDkyOTQ1NTU0Q0M0OEM3AA==\",\"timestamp\":\"1768085292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:18:17+05:30"} [2026-01-11 04:18:17] [DEBUG] Ignoring event: delivered [2026-01-11 04:18:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:48:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUyQkY4REVGNDhCNDg0MTMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUyQkY4REVGNDhCNDg0MTMzAA==", "timestamp": "1768085298", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:18:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:18:19] [INFO] Sending instructions to 917202000200 [2026-01-11 04:18:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:18:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:18:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7364d7fad2544477a51935ce0d47afbe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:18:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:48:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0OTg1NzEyQTFCRTQ0NjEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0OTg1NzEyQTFCRTQ0NjEyAA==", "timestamp": "1768085303", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:18:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:18:25] [INFO] Sending instructions to 917202000200 [2026-01-11 04:18:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:18:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:18:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e20afb18fa324000a6d2100d3204b0cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:18:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:18:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUyQkY4REVGNDhCNDg0MTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUyQkY4REVGNDhCNDg0MTMzAA==\",\"timestamp\":\"1768085298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:18:28+05:30"} [2026-01-11 04:18:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUyQkY4REVGNDhCNDg0MTMzAA== [2026-01-11 04:18:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:18:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUyQkY4REVGNDhCNDg0MTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUyQkY4REVGNDhCNDg0MTMzAA==\",\"timestamp\":\"1768085298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:18:28+05:30"} [2026-01-11 04:18:29] [DEBUG] Ignoring event: delivered [2026-01-11 04:18:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:18:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0OTg1NzEyQTFCRTQ0NjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0OTg1NzEyQTFCRTQ0NjEyAA==\",\"timestamp\":\"1768085303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:18:28+05:30"} [2026-01-11 04:18:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0OTg1NzEyQTFCRTQ0NjEyAA== [2026-01-11 04:18:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:18:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0OTg1NzEyQTFCRTQ0NjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0OTg1NzEyQTFCRTQ0NjEyAA==\",\"timestamp\":\"1768085303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:18:28+05:30"} [2026-01-11 04:18:29] [DEBUG] Ignoring event: delivered [2026-01-11 04:19:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:49:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RjcwQUEyNzgwNDFDRUJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RjcwQUEyNzgwNDFDRUJCAA==", "timestamp": "1768085339", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:19:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:19:01] [INFO] Sending instructions to 917202000200 [2026-01-11 04:19:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:19:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:19:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a3cd5f011a94cc7bb96759ecfad5f5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:19:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:49:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjMxM0U1NjVGQkRCQzYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjMxM0U1NjVGQkRCQzYzAA==", "timestamp": "1768085345", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:19:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:19:06] [INFO] Sending instructions to 917202000200 [2026-01-11 04:19:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:19:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:19:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3afb6300c86e40ffacae7472d299759d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:19:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RjcwQUEyNzgwNDFDRUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RjcwQUEyNzgwNDFDRUJCAA==\",\"timestamp\":\"1768085339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:05+05:30"} [2026-01-11 04:19:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RjcwQUEyNzgwNDFDRUJCAA== [2026-01-11 04:19:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RjcwQUEyNzgwNDFDRUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RjcwQUEyNzgwNDFDRUJCAA==\",\"timestamp\":\"1768085339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:05+05:30"} [2026-01-11 04:19:07] [DEBUG] Ignoring event: delivered [2026-01-11 04:19:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjMxM0U1NjVGQkRCQzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjMxM0U1NjVGQkRCQzYzAA==\",\"timestamp\":\"1768085345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:11+05:30"} [2026-01-11 04:19:11] [DEBUG] Ignoring event: delivered [2026-01-11 04:19:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjMxM0U1NjVGQkRCQzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjMxM0U1NjVGQkRCQzYzAA==\",\"timestamp\":\"1768085345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:11+05:30"} [2026-01-11 04:19:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjMxM0U1NjVGQkRCQzYzAA== [2026-01-11 04:19:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:49:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJGODU2MTA2RTUwQ0Q3OEM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJGODU2MTA2RTUwQ0Q3OEM4AA==", "timestamp": "1768085350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:19:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:19:12] [INFO] Sending instructions to 917202000200 [2026-01-11 04:19:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:19:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:19:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "669d322fbc9544738e23f4157786f39d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:19:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJGODU2MTA2RTUwQ0Q3OEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJGODU2MTA2RTUwQ0Q3OEM4AA==\",\"timestamp\":\"1768085350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:15+05:30"} [2026-01-11 04:19:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJGODU2MTA2RTUwQ0Q3OEM4AA== [2026-01-11 04:19:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJGODU2MTA2RTUwQ0Q3OEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJGODU2MTA2RTUwQ0Q3OEM4AA==\",\"timestamp\":\"1768085350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:15+05:30"} [2026-01-11 04:19:15] [DEBUG] Ignoring event: delivered [2026-01-11 04:19:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:49:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RjU5RjBGMjhGNUU1OTNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RjU5RjBGMjhGNUU1OTNBAA==", "timestamp": "1768085356", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:19:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:19:18] [INFO] Sending instructions to 917202000200 [2026-01-11 04:19:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:19:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:19:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbe340bce28f440687355f790cc7cb59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RjU5RjBGMjhGNUU1OTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RjU5RjBGMjhGNUU1OTNBAA==\",\"timestamp\":\"1768085356\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:18+05:30"} [2026-01-11 04:19:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RjU5RjBGMjhGNUU1OTNBAA== [2026-01-11 04:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RjU5RjBGMjhGNUU1OTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RjU5RjBGMjhGNUU1OTNBAA==\",\"timestamp\":\"1768085356\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:18+05:30"} [2026-01-11 04:19:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:19:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:49:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCOTE2NkUzRUI0NTM4NjJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCOTE2NkUzRUI0NTM4NjJGAA==", "timestamp": "1768085361", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:19:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:19:23] [INFO] Sending instructions to 917202000200 [2026-01-11 04:19:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:19:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:19:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fccf4c7dee684c8e980d09361b9e5da8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:19:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCOTE2NkUzRUI0NTM4NjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCOTE2NkUzRUI0NTM4NjJGAA==\",\"timestamp\":\"1768085361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:26+05:30"} [2026-01-11 04:19:27] [DEBUG] Ignoring event: delivered [2026-01-11 04:19:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCOTE2NkUzRUI0NTM4NjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCOTE2NkUzRUI0NTM4NjJGAA==\",\"timestamp\":\"1768085361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:26+05:30"} [2026-01-11 04:19:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCOTE2NkUzRUI0NTM4NjJGAA== [2026-01-11 04:19:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:49:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczNDU1MjUwQjg4NUE3MDQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczNDU1MjUwQjg4NUE3MDQ3AA==", "timestamp": "1768085367", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:19:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:19:29] [INFO] Sending instructions to 917202000200 [2026-01-11 04:19:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:19:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:19:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d4086b69e3346429fb611854dceb8fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:19:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:49:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5QUJERjRGRUM4Q0EyNEJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5QUJERjRGRUM4Q0EyNEJGAA==", "timestamp": "1768085373", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:19:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:19:34] [INFO] Sending instructions to 917202000200 [2026-01-11 04:19:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:19:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:19:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62b8dd5827f247359c59df2baf5b2186", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:19:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczNDU1MjUwQjg4NUE3MDQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczNDU1MjUwQjg4NUE3MDQ3AA==\",\"timestamp\":\"1768085367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:34+05:30"} [2026-01-11 04:19:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczNDU1MjUwQjg4NUE3MDQ3AA== [2026-01-11 04:19:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczNDU1MjUwQjg4NUE3MDQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczNDU1MjUwQjg4NUE3MDQ3AA==\",\"timestamp\":\"1768085367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:34+05:30"} [2026-01-11 04:19:35] [DEBUG] Ignoring event: delivered [2026-01-11 04:19:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5QUJERjRGRUM4Q0EyNEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5QUJERjRGRUM4Q0EyNEJGAA==\",\"timestamp\":\"1768085373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:35+05:30"} [2026-01-11 04:19:35] [DEBUG] Ignoring event: delivered [2026-01-11 04:19:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5QUJERjRGRUM4Q0EyNEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5QUJERjRGRUM4Q0EyNEJGAA==\",\"timestamp\":\"1768085373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:19:35+05:30"} [2026-01-11 04:19:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5QUJERjRGRUM4Q0EyNEJGAA== [2026-01-11 04:20:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:50:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI3NTlGQzY4RkNFNEEyRjJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI3NTlGQzY4RkNFNEEyRjJEAA==", "timestamp": "1768085409", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:20:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:20:10] [INFO] Sending instructions to 917202000200 [2026-01-11 04:20:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:20:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:20:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5f4da1c3924420ca8611facf8ee2ba2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:20:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI3NTlGQzY4RkNFNEEyRjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI3NTlGQzY4RkNFNEEyRjJEAA==\",\"timestamp\":\"1768085409\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:20:11+05:30"} [2026-01-11 04:20:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI3NTlGQzY4RkNFNEEyRjJEAA== [2026-01-11 04:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:20:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI3NTlGQzY4RkNFNEEyRjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI3NTlGQzY4RkNFNEEyRjJEAA==\",\"timestamp\":\"1768085409\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:20:11+05:30"} [2026-01-11 04:20:12] [DEBUG] Ignoring event: delivered [2026-01-11 04:20:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:50:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3NjMyOTU5ODI4NTA5OUU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3NjMyOTU5ODI4NTA5OUU4AA==", "timestamp": "1768085414", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:20:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:20:16] [INFO] Sending instructions to 917202000200 [2026-01-11 04:20:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:20:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:20:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c5fb58db80d4f8382925451d057d441", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:20:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:20:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3NjMyOTU5ODI4NTA5OUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3NjMyOTU5ODI4NTA5OUU4AA==\",\"timestamp\":\"1768085414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:20:16+05:30"} [2026-01-11 04:20:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3NjMyOTU5ODI4NTA5OUU4AA== [2026-01-11 04:20:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:20:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3NjMyOTU5ODI4NTA5OUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3NjMyOTU5ODI4NTA5OUU4AA==\",\"timestamp\":\"1768085414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:20:16+05:30"} [2026-01-11 04:20:18] [DEBUG] Ignoring event: delivered [2026-01-11 04:20:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:50:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzNDRFQUZERTZENzQ5QjRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzNDRFQUZERTZENzQ5QjRFAA==", "timestamp": "1768085450", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:20:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:20:52] [INFO] Sending instructions to 917202000200 [2026-01-11 04:20:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:20:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:20:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b5b4c1586a34fbcb8b91b7ab8589aa9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:20:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:20:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzNDRFQUZERTZENzQ5QjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzNDRFQUZERTZENzQ5QjRFAA==\",\"timestamp\":\"1768085450\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:20:54+05:30"} [2026-01-11 04:20:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzNDRFQUZERTZENzQ5QjRFAA== [2026-01-11 04:20:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:20:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzNDRFQUZERTZENzQ5QjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzNDRFQUZERTZENzQ5QjRFAA==\",\"timestamp\":\"1768085450\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:20:54+05:30"} [2026-01-11 04:20:55] [DEBUG] Ignoring event: delivered [2026-01-11 04:20:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:50:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNUQ1REU5OTlEQzM5ODg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNUQ1REU5OTlEQzM5ODg0AA==", "timestamp": "1768085456", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:20:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:20:57] [INFO] Sending instructions to 917202000200 [2026-01-11 04:20:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:20:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:20:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0073d7f71f940dc81cec433f4781e40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:21:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:20:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNUQ1REU5OTlEQzM5ODg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNUQ1REU5OTlEQzM5ODg0AA==\",\"timestamp\":\"1768085456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:02+05:30"} [2026-01-11 04:21:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNUQ1REU5OTlEQzM5ODg0AA== [2026-01-11 04:21:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:20:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNUQ1REU5OTlEQzM5ODg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNUQ1REU5OTlEQzM5ODg0AA==\",\"timestamp\":\"1768085456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:02+05:30"} [2026-01-11 04:21:02] [DEBUG] Ignoring event: delivered [2026-01-11 04:21:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:51:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRDQ3OEZDRTI3RUI2NDRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRDQ3OEZDRTI3RUI2NDRFAA==", "timestamp": "1768085461", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:21:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:21:03] [INFO] Sending instructions to 917202000200 [2026-01-11 04:21:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:21:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:21:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0da998835b704d31a6585684b0facbfe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:21:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRDQ3OEZDRTI3RUI2NDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRDQ3OEZDRTI3RUI2NDRFAA==\",\"timestamp\":\"1768085461\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:08+05:30"} [2026-01-11 04:21:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRDQ3OEZDRTI3RUI2NDRFAA== [2026-01-11 04:21:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRDQ3OEZDRTI3RUI2NDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRDQ3OEZDRTI3RUI2NDRFAA==\",\"timestamp\":\"1768085461\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:08+05:30"} [2026-01-11 04:21:09] [DEBUG] Ignoring event: delivered [2026-01-11 04:21:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:51:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg1OUU4MjAxOUU3NTI0RDREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg1OUU4MjAxOUU3NTI0RDREAA==", "timestamp": "1768085497", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:21:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:21:39] [INFO] Sending instructions to 917202000200 [2026-01-11 04:21:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:21:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:21:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6229d5635c5f4b7e890a0b23b741cbdd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:21:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:51:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTgzNkU5NDg4MTk5RDFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTgzNkU5NDg4MTk5RDFDAA==", "timestamp": "1768085503", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:21:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:21:44] [INFO] Sending instructions to 917202000200 [2026-01-11 04:21:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:21:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:21:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcb86d5f4e83465d88d6cf993849e9e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:21:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg1OUU4MjAxOUU3NTI0RDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg1OUU4MjAxOUU3NTI0RDREAA==\",\"timestamp\":\"1768085497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:46+05:30"} [2026-01-11 04:21:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg1OUU4MjAxOUU3NTI0RDREAA== [2026-01-11 04:21:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg1OUU4MjAxOUU3NTI0RDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg1OUU4MjAxOUU3NTI0RDREAA==\",\"timestamp\":\"1768085497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:46+05:30"} [2026-01-11 04:21:47] [DEBUG] Ignoring event: delivered [2026-01-11 04:21:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTgzNkU5NDg4MTk5RDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTgzNkU5NDg4MTk5RDFDAA==\",\"timestamp\":\"1768085503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:47+05:30"} [2026-01-11 04:21:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTgzNkU5NDg4MTk5RDFDAA== [2026-01-11 04:21:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTgzNkU5NDg4MTk5RDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTgzNkU5NDg4MTk5RDFDAA==\",\"timestamp\":\"1768085503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:47+05:30"} [2026-01-11 04:21:47] [DEBUG] Ignoring event: delivered [2026-01-11 04:21:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:51:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZERENEODJFODZEODU0RDMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZERENEODJFODZEODU0RDMzAA==", "timestamp": "1768085508", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:21:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:21:50] [INFO] Sending instructions to 917202000200 [2026-01-11 04:21:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:21:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:21:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "278a6e80c69f4690952ffcecd85c85e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:21:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZERENEODJFODZEODU0RDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZERENEODJFODZEODU0RDMzAA==\",\"timestamp\":\"1768085508\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:52+05:30"} [2026-01-11 04:21:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZERENEODJFODZEODU0RDMzAA== [2026-01-11 04:21:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZERENEODJFODZEODU0RDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZERENEODJFODZEODU0RDMzAA==\",\"timestamp\":\"1768085508\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:52+05:30"} [2026-01-11 04:21:52] [DEBUG] Ignoring event: delivered [2026-01-11 04:21:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:51:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4RjA4MzYzQTI5NzQyMkE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4RjA4MzYzQTI5NzQyMkE2AA==", "timestamp": "1768085513", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:21:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:21:55] [INFO] Sending instructions to 917202000200 [2026-01-11 04:21:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:21:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:21:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9dc33f4c96e42f996477f5622cfedc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4RjA4MzYzQTI5NzQyMkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4RjA4MzYzQTI5NzQyMkE2AA==\",\"timestamp\":\"1768085513\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:59+05:30"} [2026-01-11 04:22:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4RjA4MzYzQTI5NzQyMkE2AA== [2026-01-11 04:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:21:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4RjA4MzYzQTI5NzQyMkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4RjA4MzYzQTI5NzQyMkE2AA==\",\"timestamp\":\"1768085513\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:21:59+05:30"} [2026-01-11 04:22:00] [DEBUG] Ignoring event: delivered [2026-01-11 04:22:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:52:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRUIyMzg2OTM0RjNDOUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRUIyMzg2OTM0RjNDOUE1AA==", "timestamp": "1768085550", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:22:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:22:31] [INFO] Sending instructions to 917202000200 [2026-01-11 04:22:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:22:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:22:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c27c13faefa4d8089203678f076a957", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:22:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:52:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyQjQ4MUZCMDg1NTVFMUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyQjQ4MUZCMDg1NTVFMUU4AA==", "timestamp": "1768085555", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:22:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:22:37] [INFO] Sending instructions to 917202000200 [2026-01-11 04:22:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:22:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:22:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0e75e74285f4b1d8b135881497226a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:22:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRUIyMzg2OTM0RjNDOUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRUIyMzg2OTM0RjNDOUE1AA==\",\"timestamp\":\"1768085550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:22:41+05:30"} [2026-01-11 04:22:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRUIyMzg2OTM0RjNDOUE1AA== [2026-01-11 04:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:22:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRUIyMzg2OTM0RjNDOUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRUIyMzg2OTM0RjNDOUE1AA==\",\"timestamp\":\"1768085550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:22:41+05:30"} [2026-01-11 04:22:42] [DEBUG] Ignoring event: delivered [2026-01-11 04:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:22:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyQjQ4MUZCMDg1NTVFMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyQjQ4MUZCMDg1NTVFMUU4AA==\",\"timestamp\":\"1768085555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:22:42+05:30"} [2026-01-11 04:22:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyQjQ4MUZCMDg1NTVFMUU4AA== [2026-01-11 04:22:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:52:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3QzkwMDM5N0YzNzlFNTU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3QzkwMDM5N0YzNzlFNTU3AA==", "timestamp": "1768085561", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:22:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:22:42] [INFO] Sending instructions to 917202000200 [2026-01-11 04:22:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:22:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:22:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyQjQ4MUZCMDg1NTVFMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyQjQ4MUZCMDg1NTVFMUU4AA==\",\"timestamp\":\"1768085555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:22:42+05:30"} [2026-01-11 04:22:42] [DEBUG] Ignoring event: delivered [2026-01-11 04:22:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "231e33e654424c4d9554693ff11d0c2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:22:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3QzkwMDM5N0YzNzlFNTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3QzkwMDM5N0YzNzlFNTU3AA==\",\"timestamp\":\"1768085561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:22:53+05:30"} [2026-01-11 04:22:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3QzkwMDM5N0YzNzlFNTU3AA== [2026-01-11 04:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:22:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3QzkwMDM5N0YzNzlFNTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3QzkwMDM5N0YzNzlFNTU3AA==\",\"timestamp\":\"1768085561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:22:53+05:30"} [2026-01-11 04:22:54] [DEBUG] Ignoring event: delivered [2026-01-11 04:23:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:53:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1Njk4NDRGRkNDQkVCMjkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1Njk4NDRGRkNDQkVCMjkyAA==", "timestamp": "1768085597", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:23:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:23:19] [INFO] Sending instructions to 917202000200 [2026-01-11 04:23:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:23:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:23:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e8a8df1c4844e54ace15986b07f4faf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1Njk4NDRGRkNDQkVCMjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1Njk4NDRGRkNDQkVCMjkyAA==\",\"timestamp\":\"1768085597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:19+05:30"} [2026-01-11 04:23:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1Njk4NDRGRkNDQkVCMjkyAA== [2026-01-11 04:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1Njk4NDRGRkNDQkVCMjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1Njk4NDRGRkNDQkVCMjkyAA==\",\"timestamp\":\"1768085597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:19+05:30"} [2026-01-11 04:23:20] [DEBUG] Ignoring event: delivered [2026-01-11 04:23:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:53:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdERkZGRjUwRkM0Qzk4MjFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdERkZGRjUwRkM0Qzk4MjFBAA==", "timestamp": "1768085602", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:23:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:23:24] [INFO] Sending instructions to 917202000200 [2026-01-11 04:23:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:23:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:23:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "449ea286eafd49fe81857b64f65a0bd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:23:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:53:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MzI0NjE5MEU1MDgzRTE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MzI0NjE5MEU1MDgzRTE3AA==", "timestamp": "1768085607", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:23:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:23:29] [INFO] Sending instructions to 917202000200 [2026-01-11 04:23:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:23:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:23:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5a3f341c02546c98b9a2c664db52fdb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:23:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdERkZGRjUwRkM0Qzk4MjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdERkZGRjUwRkM0Qzk4MjFBAA==\",\"timestamp\":\"1768085602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:32+05:30"} [2026-01-11 04:23:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdERkZGRjUwRkM0Qzk4MjFBAA== [2026-01-11 04:23:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdERkZGRjUwRkM0Qzk4MjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdERkZGRjUwRkM0Qzk4MjFBAA==\",\"timestamp\":\"1768085602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:32+05:30"} [2026-01-11 04:23:33] [DEBUG] Ignoring event: delivered [2026-01-11 04:23:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MzI0NjE5MEU1MDgzRTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MzI0NjE5MEU1MDgzRTE3AA==\",\"timestamp\":\"1768085607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:32+05:30"} [2026-01-11 04:23:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MzI0NjE5MEU1MDgzRTE3AA== [2026-01-11 04:23:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MzI0NjE5MEU1MDgzRTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MzI0NjE5MEU1MDgzRTE3AA==\",\"timestamp\":\"1768085607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:32+05:30"} [2026-01-11 04:23:33] [DEBUG] Ignoring event: delivered [2026-01-11 04:23:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:53:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCMjY2QzE4Mjg5REMzQzNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCMjY2QzE4Mjg5REMzQzNBAA==", "timestamp": "1768085613", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:23:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:23:35] [INFO] Sending instructions to 917202000200 [2026-01-11 04:23:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:23:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:23:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e01c1c308ad4bfaa3a9bce1ced6e12d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:23:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:53:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTM3MEU1NTkyQUM4MDI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTM3MEU1NTkyQUM4MDI3AA==", "timestamp": "1768085619", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:23:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:23:40] [INFO] Sending instructions to 917202000200 [2026-01-11 04:23:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:23:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:23:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "763ad98512e149e4b8672d510cfa1540", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:23:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCMjY2QzE4Mjg5REMzQzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCMjY2QzE4Mjg5REMzQzNBAA==\",\"timestamp\":\"1768085613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:45+05:30"} [2026-01-11 04:23:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCMjY2QzE4Mjg5REMzQzNBAA== [2026-01-11 04:23:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCMjY2QzE4Mjg5REMzQzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCMjY2QzE4Mjg5REMzQzNBAA==\",\"timestamp\":\"1768085613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:45+05:30"} [2026-01-11 04:23:46] [DEBUG] Ignoring event: delivered [2026-01-11 04:23:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTM3MEU1NTkyQUM4MDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTM3MEU1NTkyQUM4MDI3AA==\",\"timestamp\":\"1768085619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:45+05:30"} [2026-01-11 04:23:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTM3MEU1NTkyQUM4MDI3AA== [2026-01-11 04:23:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTM3MEU1NTkyQUM4MDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTM3MEU1NTkyQUM4MDI3AA==\",\"timestamp\":\"1768085619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:23:45+05:30"} [2026-01-11 04:23:46] [DEBUG] Ignoring event: delivered [2026-01-11 04:24:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:54:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCMDI1Mzk0MjA1QjhEODE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCMDI1Mzk0MjA1QjhEODE0AA==", "timestamp": "1768085655", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:24:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:24:17] [INFO] Sending instructions to 917202000200 [2026-01-11 04:24:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:24:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:24:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3bb026c06a5c4407b0ecee6c1c022306", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:24:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:54:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1ODc0ODlENzE2N0JCQjc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1ODc0ODlENzE2N0JCQjc0AA==", "timestamp": "1768085660", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:24:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:24:22] [INFO] Sending instructions to 917202000200 [2026-01-11 04:24:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:24:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:24:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbea44ac9f1d456da4816aead1c3907f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:24:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:54:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4Q0ZDNTkyMERBRTkwMkNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4Q0ZDNTkyMERBRTkwMkNBAA==", "timestamp": "1768085665", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:24:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:24:27] [INFO] Sending instructions to 917202000200 [2026-01-11 04:24:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:24:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:24:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97cee02252974a6ba3ce1d33fe4b361e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:24:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:24:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCMDI1Mzk0MjA1QjhEODE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCMDI1Mzk0MjA1QjhEODE0AA==\",\"timestamp\":\"1768085655\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:24:29+05:30"} [2026-01-11 04:24:31] [DEBUG] Ignoring event: delivered [2026-01-11 04:24:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:24:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCMDI1Mzk0MjA1QjhEODE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCMDI1Mzk0MjA1QjhEODE0AA==\",\"timestamp\":\"1768085655\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:24:29+05:30"} [2026-01-11 04:24:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCMDI1Mzk0MjA1QjhEODE0AA== [2026-01-11 04:24:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:24:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1ODc0ODlENzE2N0JCQjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1ODc0ODlENzE2N0JCQjc0AA==\",\"timestamp\":\"1768085660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:24:29+05:30"} [2026-01-11 04:24:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1ODc0ODlENzE2N0JCQjc0AA== [2026-01-11 04:24:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:24:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1ODc0ODlENzE2N0JCQjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1ODc0ODlENzE2N0JCQjc0AA==\",\"timestamp\":\"1768085660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:24:29+05:30"} [2026-01-11 04:24:31] [DEBUG] Ignoring event: delivered [2026-01-11 04:24:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4Q0ZDNTkyMERBRTkwMkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4Q0ZDNTkyMERBRTkwMkNBAA==\",\"timestamp\":\"1768085665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:24:29+05:30"} [2026-01-11 04:24:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4Q0ZDNTkyMERBRTkwMkNBAA== [2026-01-11 04:24:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4Q0ZDNTkyMERBRTkwMkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4Q0ZDNTkyMERBRTkwMkNBAA==\",\"timestamp\":\"1768085665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:24:29+05:30"} [2026-01-11 04:24:32] [DEBUG] Ignoring event: delivered [2026-01-11 04:25:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:55:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExRTNDM0ZEQjJDMDhGNzNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExRTNDM0ZEQjJDMDhGNzNFAA==", "timestamp": "1768085701", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:25:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:25:03] [INFO] Sending instructions to 917202000200 [2026-01-11 04:25:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:25:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:25:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e96b9bdad90c4358823954d3dd9ed6da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:25:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:55:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1QUMxOUQ0MTM3QjQwMjM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1QUMxOUQ0MTM3QjQwMjM0AA==", "timestamp": "1768085707", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:25:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:25:08] [INFO] Sending instructions to 917202000200 [2026-01-11 04:25:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:25:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:25:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "682a674a079044d79cfe844d06cd2c52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:25:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExRTNDM0ZEQjJDMDhGNzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExRTNDM0ZEQjJDMDhGNzNFAA==\",\"timestamp\":\"1768085701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:10+05:30"} [2026-01-11 04:25:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExRTNDM0ZEQjJDMDhGNzNFAA== [2026-01-11 04:25:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExRTNDM0ZEQjJDMDhGNzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExRTNDM0ZEQjJDMDhGNzNFAA==\",\"timestamp\":\"1768085701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:10+05:30"} [2026-01-11 04:25:11] [DEBUG] Ignoring event: delivered [2026-01-11 04:25:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1QUMxOUQ0MTM3QjQwMjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1QUMxOUQ0MTM3QjQwMjM0AA==\",\"timestamp\":\"1768085707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:10+05:30"} [2026-01-11 04:25:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1QUMxOUQ0MTM3QjQwMjM0AA== [2026-01-11 04:25:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1QUMxOUQ0MTM3QjQwMjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1QUMxOUQ0MTM3QjQwMjM0AA==\",\"timestamp\":\"1768085707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:10+05:30"} [2026-01-11 04:25:11] [DEBUG] Ignoring event: delivered [2026-01-11 04:25:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:55:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNzk0MDNFQTA0MUZFNjlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNzk0MDNFQTA0MUZFNjlCAA==", "timestamp": "1768085713", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:25:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:25:14] [INFO] Sending instructions to 917202000200 [2026-01-11 04:25:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:25:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:25:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9a2c830e363417fb70a48b8212e8179", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNzk0MDNFQTA0MUZFNjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNzk0MDNFQTA0MUZFNjlCAA==\",\"timestamp\":\"1768085713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:25+05:30"} [2026-01-11 04:25:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNzk0MDNFQTA0MUZFNjlCAA== [2026-01-11 04:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNzk0MDNFQTA0MUZFNjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNzk0MDNFQTA0MUZFNjlCAA==\",\"timestamp\":\"1768085713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:25+05:30"} [2026-01-11 04:25:27] [DEBUG] Ignoring event: delivered [2026-01-11 04:25:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:55:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1RTVEMjQ4RDJGNDk0RjRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1RTVEMjQ4RDJGNDk0RjRDAA==", "timestamp": "1768085749", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:25:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:25:50] [INFO] Sending instructions to 917202000200 [2026-01-11 04:25:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:25:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:25:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e96ce3f7df16485283fafbfbec86a4aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:25:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:55:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNzU0Njc5MTlCOTgwQTFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNzU0Njc5MTlCOTgwQTFEAA==", "timestamp": "1768085754", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:25:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:25:56] [INFO] Sending instructions to 917202000200 [2026-01-11 04:25:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:25:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:25:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84901f63a60340b28d90a7be15cb4dfa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:26:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1RTVEMjQ4RDJGNDk0RjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1RTVEMjQ4RDJGNDk0RjRDAA==\",\"timestamp\":\"1768085749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:58+05:30"} [2026-01-11 04:26:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1RTVEMjQ4RDJGNDk0RjRDAA== [2026-01-11 04:26:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1RTVEMjQ4RDJGNDk0RjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1RTVEMjQ4RDJGNDk0RjRDAA==\",\"timestamp\":\"1768085749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:58+05:30"} [2026-01-11 04:26:00] [DEBUG] Ignoring event: delivered [2026-01-11 04:26:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNzU0Njc5MTlCOTgwQTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNzU0Njc5MTlCOTgwQTFEAA==\",\"timestamp\":\"1768085754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:58+05:30"} [2026-01-11 04:26:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNzU0Njc5MTlCOTgwQTFEAA== [2026-01-11 04:26:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:25:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNzU0Njc5MTlCOTgwQTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNzU0Njc5MTlCOTgwQTFEAA==\",\"timestamp\":\"1768085754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:25:58+05:30"} [2026-01-11 04:26:00] [DEBUG] Ignoring event: delivered [2026-01-11 04:26:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:56:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4N0ZEOUFBNUY5NjJBQzVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4N0ZEOUFBNUY5NjJBQzVEAA==", "timestamp": "1768085760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:26:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:26:01] [INFO] Sending instructions to 917202000200 [2026-01-11 04:26:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:26:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:26:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1999224e20c841b6ae163e5683d478f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:26:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:56:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGRTYwNEUwMEVCOTg4OUY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGRTYwNEUwMEVCOTg4OUY1AA==", "timestamp": "1768085765", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:26:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:26:06] [INFO] Sending instructions to 917202000200 [2026-01-11 04:26:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:26:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:26:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ee72402f1b049acaf8d44bcc5bd71a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:26:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4N0ZEOUFBNUY5NjJBQzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4N0ZEOUFBNUY5NjJBQzVEAA==\",\"timestamp\":\"1768085760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:06+05:30"} [2026-01-11 04:26:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4N0ZEOUFBNUY5NjJBQzVEAA== [2026-01-11 04:26:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4N0ZEOUFBNUY5NjJBQzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4N0ZEOUFBNUY5NjJBQzVEAA==\",\"timestamp\":\"1768085760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:06+05:30"} [2026-01-11 04:26:07] [DEBUG] Ignoring event: delivered [2026-01-11 04:26:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGRTYwNEUwMEVCOTg4OUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGRTYwNEUwMEVCOTg4OUY1AA==\",\"timestamp\":\"1768085765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:07+05:30"} [2026-01-11 04:26:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGRTYwNEUwMEVCOTg4OUY1AA== [2026-01-11 04:26:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGRTYwNEUwMEVCOTg4OUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGRTYwNEUwMEVCOTg4OUY1AA==\",\"timestamp\":\"1768085765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:07+05:30"} [2026-01-11 04:26:07] [DEBUG] Ignoring event: delivered [2026-01-11 04:26:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:56:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2MDBGQjk2NDlDM0I0NTE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2MDBGQjk2NDlDM0I0NTE2AA==", "timestamp": "1768085802", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:26:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:26:44] [INFO] Sending instructions to 917202000200 [2026-01-11 04:26:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:26:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:26:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4303035568634cc5bd0a983311be8e84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:26:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2MDBGQjk2NDlDM0I0NTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2MDBGQjk2NDlDM0I0NTE2AA==\",\"timestamp\":\"1768085802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:46+05:30"} [2026-01-11 04:26:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2MDBGQjk2NDlDM0I0NTE2AA== [2026-01-11 04:26:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2MDBGQjk2NDlDM0I0NTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2MDBGQjk2NDlDM0I0NTE2AA==\",\"timestamp\":\"1768085802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:46+05:30"} [2026-01-11 04:26:47] [DEBUG] Ignoring event: delivered [2026-01-11 04:26:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:56:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRjY5NTI5NTg0RjYwOUQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRjY5NTI5NTg0RjYwOUQ0AA==", "timestamp": "1768085807", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:26:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:26:49] [INFO] Sending instructions to 917202000200 [2026-01-11 04:26:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:26:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:26:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6582d3939cc44a60bcfcbae94750b326", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:26:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRjY5NTI5NTg0RjYwOUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRjY5NTI5NTg0RjYwOUQ0AA==\",\"timestamp\":\"1768085807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:52+05:30"} [2026-01-11 04:26:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRjY5NTI5NTg0RjYwOUQ0AA== [2026-01-11 04:26:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRjY5NTI5NTg0RjYwOUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRjY5NTI5NTg0RjYwOUQ0AA==\",\"timestamp\":\"1768085807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:52+05:30"} [2026-01-11 04:26:52] [DEBUG] Ignoring event: delivered [2026-01-11 04:26:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:56:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMUI2QkNDMzU1MzNEM0I0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMUI2QkNDMzU1MzNEM0I0AA==", "timestamp": "1768085813", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:26:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:26:55] [INFO] Sending instructions to 917202000200 [2026-01-11 04:26:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:26:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:26:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "943918878d52480293b8b806febf6868", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:26:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMUI2QkNDMzU1MzNEM0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMUI2QkNDMzU1MzNEM0I0AA==\",\"timestamp\":\"1768085813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:57+05:30"} [2026-01-11 04:26:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMUI2QkNDMzU1MzNEM0I0AA== [2026-01-11 04:26:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:26:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMUI2QkNDMzU1MzNEM0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMUI2QkNDMzU1MzNEM0I0AA==\",\"timestamp\":\"1768085813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:26:57+05:30"} [2026-01-11 04:26:57] [DEBUG] Ignoring event: delivered [2026-01-11 04:27:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:57:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMDg2QUNEM0Q0MDgyOUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMDg2QUNEM0Q0MDgyOUVDAA==", "timestamp": "1768085849", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:27:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:27:31] [INFO] Sending instructions to 917202000200 [2026-01-11 04:27:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:27:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:27:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b116fbfed844462897c11559da172d5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:27:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:57:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxQTM3MDJCMkFCMkU5MEFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxQTM3MDJCMkFCMkU5MEFDAA==", "timestamp": "1768085855", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:27:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:27:36] [INFO] Sending instructions to 917202000200 [2026-01-11 04:27:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:27:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:27:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32660274528e43d382a25ba7563ac80c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:27:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMDg2QUNEM0Q0MDgyOUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMDg2QUNEM0Q0MDgyOUVDAA==\",\"timestamp\":\"1768085849\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:27:35+05:30"} [2026-01-11 04:27:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMDg2QUNEM0Q0MDgyOUVDAA== [2026-01-11 04:27:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMDg2QUNEM0Q0MDgyOUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMDg2QUNEM0Q0MDgyOUVDAA==\",\"timestamp\":\"1768085849\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:27:35+05:30"} [2026-01-11 04:27:37] [DEBUG] Ignoring event: delivered [2026-01-11 04:27:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxQTM3MDJCMkFCMkU5MEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxQTM3MDJCMkFCMkU5MEFDAA==\",\"timestamp\":\"1768085855\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:27:41+05:30"} [2026-01-11 04:27:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxQTM3MDJCMkFCMkU5MEFDAA== [2026-01-11 04:27:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxQTM3MDJCMkFCMkU5MEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxQTM3MDJCMkFCMkU5MEFDAA==\",\"timestamp\":\"1768085855\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:27:41+05:30"} [2026-01-11 04:27:41] [DEBUG] Ignoring event: delivered [2026-01-11 04:27:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:57:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MDg4RjFDNDMxRkM1RTJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MDg4RjFDNDMxRkM1RTJBAA==", "timestamp": "1768085860", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:27:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:27:41] [INFO] Sending instructions to 917202000200 [2026-01-11 04:27:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:27:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:27:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b032260b144d411a8fc78e21b0577d83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:27:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MDg4RjFDNDMxRkM1RTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MDg4RjFDNDMxRkM1RTJBAA==\",\"timestamp\":\"1768085860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:27:46+05:30"} [2026-01-11 04:27:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MDg4RjFDNDMxRkM1RTJBAA== [2026-01-11 04:27:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MDg4RjFDNDMxRkM1RTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MDg4RjFDNDMxRkM1RTJBAA==\",\"timestamp\":\"1768085860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:27:46+05:30"} [2026-01-11 04:27:47] [DEBUG] Ignoring event: delivered [2026-01-11 04:27:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:57:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0NzA4OTUwRjdENTAwNUVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0NzA4OTUwRjdENTAwNUVGAA==", "timestamp": "1768085865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:27:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:27:47] [INFO] Sending instructions to 917202000200 [2026-01-11 04:27:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:27:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:27:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "020ac53210d2407eb6f5ea9483c187f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:27:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0NzA4OTUwRjdENTAwNUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0NzA4OTUwRjdENTAwNUVGAA==\",\"timestamp\":\"1768085865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:27:49+05:30"} [2026-01-11 04:27:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0NzA4OTUwRjdENTAwNUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0NzA4OTUwRjdENTAwNUVGAA==\",\"timestamp\":\"1768085865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:27:49+05:30"} [2026-01-11 04:27:49] [DEBUG] Ignoring event: delivered [2026-01-11 04:27:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0NzA4OTUwRjdENTAwNUVGAA== [2026-01-11 04:27:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:57:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzBCMEY1RTFCQUNFNkQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzBCMEY1RTFCQUNFNkQ4AA==", "timestamp": "1768085871", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:27:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:27:52] [INFO] Sending instructions to 917202000200 [2026-01-11 04:27:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:27:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:27:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c70c97c0b2fc43fdb3bb9f8b9559c1e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:28:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzBCMEY1RTFCQUNFNkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzBCMEY1RTFCQUNFNkQ4AA==\",\"timestamp\":\"1768085871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:28:07+05:30"} [2026-01-11 04:28:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzBCMEY1RTFCQUNFNkQ4AA== [2026-01-11 04:28:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:27:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzBCMEY1RTFCQUNFNkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDMzBCMEY1RTFCQUNFNkQ4AA==\",\"timestamp\":\"1768085871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:28:07+05:30"} [2026-01-11 04:28:09] [DEBUG] Ignoring event: delivered [2026-01-11 04:28:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:58:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNUU1MDlEODNEN0EzMUE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNUU1MDlEODNEN0EzMUE4AA==", "timestamp": "1768085906", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:28:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:28:28] [INFO] Sending instructions to 917202000200 [2026-01-11 04:28:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:28:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:28:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbb34822d2054b4a81a44adf0303c871", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:28:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:28:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNUU1MDlEODNEN0EzMUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNUU1MDlEODNEN0EzMUE4AA==\",\"timestamp\":\"1768085906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:28:30+05:30"} [2026-01-11 04:28:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNUU1MDlEODNEN0EzMUE4AA== [2026-01-11 04:28:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:28:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNUU1MDlEODNEN0EzMUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNUU1MDlEODNEN0EzMUE4AA==\",\"timestamp\":\"1768085906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:28:30+05:30"} [2026-01-11 04:28:31] [DEBUG] Ignoring event: delivered [2026-01-11 04:28:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:58:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4QkM3NUM1NTJCQjc0RDhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4QkM3NUM1NTJCQjc0RDhGAA==", "timestamp": "1768085912", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:28:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:28:34] [INFO] Sending instructions to 917202000200 [2026-01-11 04:28:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:28:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:28:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73e075c6a03849dfb086c81f84761b4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:28:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4QkM3NUM1NTJCQjc0RDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4QkM3NUM1NTJCQjc0RDhGAA==\",\"timestamp\":\"1768085912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:28:39+05:30"} [2026-01-11 04:28:40] [DEBUG] Ignoring event: delivered [2026-01-11 04:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:28:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4QkM3NUM1NTJCQjc0RDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4QkM3NUM1NTJCQjc0RDhGAA==\",\"timestamp\":\"1768085912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:28:39+05:30"} [2026-01-11 04:28:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4QkM3NUM1NTJCQjc0RDhGAA== [2026-01-11 04:28:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:58:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCQkRENUNBNjBGMjZGOTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCQkRENUNBNjBGMjZGOTY3AA==", "timestamp": "1768085918", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:28:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:28:40] [INFO] Sending instructions to 917202000200 [2026-01-11 04:28:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:28:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:28:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4de57cea2874eeaabc12329242d845b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:28:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:28:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCQkRENUNBNjBGMjZGOTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCQkRENUNBNjBGMjZGOTY3AA==\",\"timestamp\":\"1768085918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:28:48+05:30"} [2026-01-11 04:28:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCQkRENUNBNjBGMjZGOTY3AA== [2026-01-11 04:28:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:28:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCQkRENUNBNjBGMjZGOTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCQkRENUNBNjBGMjZGOTY3AA==\",\"timestamp\":\"1768085918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:28:48+05:30"} [2026-01-11 04:28:49] [DEBUG] Ignoring event: delivered [2026-01-11 04:29:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:59:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQjJDMkFDODM3QzY3Mzc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQjJDMkFDODM3QzY3Mzc4AA==", "timestamp": "1768085955", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:29:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:29:16] [INFO] Sending instructions to 917202000200 [2026-01-11 04:29:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:29:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:29:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6293e2efc84948799aa1c12ccee77634", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:29:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQjJDMkFDODM3QzY3Mzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQjJDMkFDODM3QzY3Mzc4AA==\",\"timestamp\":\"1768085955\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:29:21+05:30"} [2026-01-11 04:29:21] [DEBUG] Ignoring event: delivered [2026-01-11 04:29:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQjJDMkFDODM3QzY3Mzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQjJDMkFDODM3QzY3Mzc4AA==\",\"timestamp\":\"1768085955\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:29:21+05:30"} [2026-01-11 04:29:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQjJDMkFDODM3QzY3Mzc4AA== [2026-01-11 04:29:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:59:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4Q0FGNUEzQjEyMTlFNURGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4Q0FGNUEzQjEyMTlFNURGAA==", "timestamp": "1768085960", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:29:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:29:22] [INFO] Sending instructions to 917202000200 [2026-01-11 04:29:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:29:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:29:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09369eabc63047798dc31a987d5ebd50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:29:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4Q0FGNUEzQjEyMTlFNURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4Q0FGNUEzQjEyMTlFNURGAA==\",\"timestamp\":\"1768085960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:29:27+05:30"} [2026-01-11 04:29:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4Q0FGNUEzQjEyMTlFNURGAA== [2026-01-11 04:29:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4Q0FGNUEzQjEyMTlFNURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4Q0FGNUEzQjEyMTlFNURGAA==\",\"timestamp\":\"1768085960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:29:27+05:30"} [2026-01-11 04:29:27] [DEBUG] Ignoring event: delivered [2026-01-11 04:29:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 22:59:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y4MDQzOUM1NDI4QjAxQzJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y4MDQzOUM1NDI4QjAxQzJBAA==", "timestamp": "1768085966", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:29:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:29:27] [INFO] Sending instructions to 917202000200 [2026-01-11 04:29:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:29:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:29:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "536edf7a8b8f4a3084d2aa15c6bc56c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:29:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y4MDQzOUM1NDI4QjAxQzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y4MDQzOUM1NDI4QjAxQzJBAA==\",\"timestamp\":\"1768085966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:29:37+05:30"} [2026-01-11 04:29:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y4MDQzOUM1NDI4QjAxQzJBAA== [2026-01-11 04:29:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y4MDQzOUM1NDI4QjAxQzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y4MDQzOUM1NDI4QjAxQzJBAA==\",\"timestamp\":\"1768085966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:29:37+05:30"} [2026-01-11 04:29:38] [DEBUG] Ignoring event: delivered [2026-01-11 04:30:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:00:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4OTkzRTgzNUE2QzdBNzZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4OTkzRTgzNUE2QzdBNzZFAA==", "timestamp": "1768086002", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:30:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:30:03] [INFO] Sending instructions to 917202000200 [2026-01-11 04:30:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:30:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:30:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "030ed9f2002a4b3c8fb69f4686fea83f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:30:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:00:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1QzVCMzE5NUQzMTkwQTc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1QzVCMzE5NUQzMTkwQTc3AA==", "timestamp": "1768086007", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:30:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:30:09] [INFO] Sending instructions to 917202000200 [2026-01-11 04:30:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:30:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:30:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2a3b663248d44f48e37058980b48d2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:30:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4OTkzRTgzNUE2QzdBNzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4OTkzRTgzNUE2QzdBNzZFAA==\",\"timestamp\":\"1768086002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:30:12+05:30"} [2026-01-11 04:30:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4OTkzRTgzNUE2QzdBNzZFAA== [2026-01-11 04:30:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4OTkzRTgzNUE2QzdBNzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U4OTkzRTgzNUE2QzdBNzZFAA==\",\"timestamp\":\"1768086002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:30:12+05:30"} [2026-01-11 04:30:14] [DEBUG] Ignoring event: delivered [2026-01-11 04:30:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1QzVCMzE5NUQzMTkwQTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1QzVCMzE5NUQzMTkwQTc3AA==\",\"timestamp\":\"1768086007\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:30:12+05:30"} [2026-01-11 04:30:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1QzVCMzE5NUQzMTkwQTc3AA== [2026-01-11 04:30:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1QzVCMzE5NUQzMTkwQTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1QzVCMzE5NUQzMTkwQTc3AA==\",\"timestamp\":\"1768086007\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:30:12+05:30"} [2026-01-11 04:30:15] [DEBUG] Ignoring event: delivered [2026-01-11 04:30:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:00:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDMDBFQzI0MjZCODM4MDZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDMDBFQzI0MjZCODM4MDZCAA==", "timestamp": "1768086013", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:30:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:30:15] [INFO] Sending instructions to 917202000200 [2026-01-11 04:30:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:30:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:30:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7798f09ace7c444fbd58b4afc30306a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:30:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDMDBFQzI0MjZCODM4MDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDMDBFQzI0MjZCODM4MDZCAA==\",\"timestamp\":\"1768086013\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:30:19+05:30"} [2026-01-11 04:30:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDMDBFQzI0MjZCODM4MDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDMDBFQzI0MjZCODM4MDZCAA==\",\"timestamp\":\"1768086013\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:30:19+05:30"} [2026-01-11 04:30:20] [DEBUG] Ignoring event: delivered [2026-01-11 04:30:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDMDBFQzI0MjZCODM4MDZCAA== [2026-01-11 04:30:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:00:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3N0FBQjYzMzE0Mjg1NUVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3N0FBQjYzMzE0Mjg1NUVCAA==", "timestamp": "1768086018", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:30:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:30:20] [INFO] Sending instructions to 917202000200 [2026-01-11 04:30:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:30:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:30:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18dff5828c364eaa9e1515590021123c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:30:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3N0FBQjYzMzE0Mjg1NUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3N0FBQjYzMzE0Mjg1NUVCAA==\",\"timestamp\":\"1768086018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:30:25+05:30"} [2026-01-11 04:30:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3N0FBQjYzMzE0Mjg1NUVCAA== [2026-01-11 04:30:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3N0FBQjYzMzE0Mjg1NUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3N0FBQjYzMzE0Mjg1NUVCAA==\",\"timestamp\":\"1768086018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:30:25+05:30"} [2026-01-11 04:30:25] [DEBUG] Ignoring event: delivered [2026-01-11 04:30:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:00:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxMzYxNjhDQkRFOEQ1NjAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxMzYxNjhDQkRFOEQ1NjAzAA==", "timestamp": "1768086055", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:30:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:30:56] [INFO] Sending instructions to 917202000200 [2026-01-11 04:30:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:30:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:30:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0049149670dd44efb8c691e1bbe539a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:31:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:01:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDQTExMkFDNUI1OTVENkNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDQTExMkFDNUI1OTVENkNGAA==", "timestamp": "1768086060", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:31:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:31:01] [INFO] Sending instructions to 917202000200 [2026-01-11 04:31:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:31:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:31:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6247e9b30ae4eaa87f1f42003c1b5e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:31:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxMzYxNjhDQkRFOEQ1NjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxMzYxNjhDQkRFOEQ1NjAzAA==\",\"timestamp\":\"1768086055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:31:04+05:30"} [2026-01-11 04:31:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxMzYxNjhDQkRFOEQ1NjAzAA== [2026-01-11 04:31:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:30:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxMzYxNjhDQkRFOEQ1NjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxMzYxNjhDQkRFOEQ1NjAzAA==\",\"timestamp\":\"1768086055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:31:04+05:30"} [2026-01-11 04:31:04] [DEBUG] Ignoring event: delivered [2026-01-11 04:31:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDQTExMkFDNUI1OTVENkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDQTExMkFDNUI1OTVENkNGAA==\",\"timestamp\":\"1768086060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:31:04+05:30"} [2026-01-11 04:31:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDQTExMkFDNUI1OTVENkNGAA== [2026-01-11 04:31:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDQTExMkFDNUI1OTVENkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDQTExMkFDNUI1OTVENkNGAA==\",\"timestamp\":\"1768086060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:31:04+05:30"} [2026-01-11 04:31:04] [DEBUG] Ignoring event: delivered [2026-01-11 04:31:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:01:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQzlDOUU4OTQ0Q0ZFRkQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQzlDOUU4OTQ0Q0ZFRkQ0AA==", "timestamp": "1768086065", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:31:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:31:07] [INFO] Sending instructions to 917202000200 [2026-01-11 04:31:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:31:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:31:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efbe79ce90fc4ae5af4c6db9d21695e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:31:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQzlDOUU4OTQ0Q0ZFRkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQzlDOUU4OTQ0Q0ZFRkQ0AA==\",\"timestamp\":\"1768086065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:31:12+05:30"} [2026-01-11 04:31:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQzlDOUU4OTQ0Q0ZFRkQ0AA== [2026-01-11 04:31:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQzlDOUU4OTQ0Q0ZFRkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQzlDOUU4OTQ0Q0ZFRkQ0AA==\",\"timestamp\":\"1768086065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:31:12+05:30"} [2026-01-11 04:31:12] [DEBUG] Ignoring event: delivered [2026-01-11 04:31:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:01:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3NDAwNTMxODk2NUY2NkQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3NDAwNTMxODk2NUY2NkQzAA==", "timestamp": "1768086071", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:31:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:31:13] [INFO] Sending instructions to 917202000200 [2026-01-11 04:31:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:31:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:31:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df346a854c574690a3c8d52e18abd1bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:31:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3NDAwNTMxODk2NUY2NkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3NDAwNTMxODk2NUY2NkQzAA==\",\"timestamp\":\"1768086071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:31:14+05:30"} [2026-01-11 04:31:14] [DEBUG] Ignoring event: delivered [2026-01-11 04:31:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3NDAwNTMxODk2NUY2NkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3NDAwNTMxODk2NUY2NkQzAA==\",\"timestamp\":\"1768086071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:31:14+05:30"} [2026-01-11 04:31:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3NDAwNTMxODk2NUY2NkQzAA== [2026-01-11 04:31:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:01:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2MEY4MzEwRUI3MjRCQjNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2MEY4MzEwRUI3MjRCQjNFAA==", "timestamp": "1768086108", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:31:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:31:50] [INFO] Sending instructions to 917202000200 [2026-01-11 04:31:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:31:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:31:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3da7bfacd2584d8090e9182d9e259667", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:31:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:01:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ3N0Y5MEU3RTI2QkM3QTE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ3N0Y5MEU3RTI2QkM3QTE3AA==", "timestamp": "1768086114", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:31:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:31:56] [INFO] Sending instructions to 917202000200 [2026-01-11 04:31:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:31:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:31:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e239500e82d4b94863a726571704696", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:32:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:02:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVEQTY3QUVEMzU5NUI3OEY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVEQTY3QUVEMzU5NUI3OEY3AA==", "timestamp": "1768086120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:32:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:32:02] [INFO] Sending instructions to 917202000200 [2026-01-11 04:32:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:32:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:32:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8948bebb391447bfa6f8de566f4afff4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:32:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2MEY4MzEwRUI3MjRCQjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2MEY4MzEwRUI3MjRCQjNFAA==\",\"timestamp\":\"1768086108\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:01+05:30"} [2026-01-11 04:32:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:32:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2MEY4MzEwRUI3MjRCQjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2MEY4MzEwRUI3MjRCQjNFAA==\",\"timestamp\":\"1768086108\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:01+05:30"} [2026-01-11 04:32:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2MEY4MzEwRUI3MjRCQjNFAA== [2026-01-11 04:32:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ3N0Y5MEU3RTI2QkM3QTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ3N0Y5MEU3RTI2QkM3QTE3AA==\",\"timestamp\":\"1768086114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:01+05:30"} [2026-01-11 04:32:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ3N0Y5MEU3RTI2QkM3QTE3AA== [2026-01-11 04:32:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:31:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ3N0Y5MEU3RTI2QkM3QTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ3N0Y5MEU3RTI2QkM3QTE3AA==\",\"timestamp\":\"1768086114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:01+05:30"} [2026-01-11 04:32:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:32:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:32:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVEQTY3QUVEMzU5NUI3OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVEQTY3QUVEMzU5NUI3OEY3AA==\",\"timestamp\":\"1768086120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:03+05:30"} [2026-01-11 04:32:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVEQTY3QUVEMzU5NUI3OEY3AA== [2026-01-11 04:32:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:32:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVEQTY3QUVEMzU5NUI3OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVEQTY3QUVEMzU5NUI3OEY3AA==\",\"timestamp\":\"1768086120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:03+05:30"} [2026-01-11 04:32:04] [DEBUG] Ignoring event: delivered [2026-01-11 04:32:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:02:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NjU1NTg5QjQyMkQ1M0EyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NjU1NTg5QjQyMkQ1M0EyAA==", "timestamp": "1768086156", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:32:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:32:38] [INFO] Sending instructions to 917202000200 [2026-01-11 04:32:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:32:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:32:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9d20abc1c4643e798fa0b2b93f954dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:32:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:02:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MkUxOEU0QjI1MzRGNTdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MkUxOEU0QjI1MzRGNTdDAA==", "timestamp": "1768086162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:32:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:32:43] [INFO] Sending instructions to 917202000200 [2026-01-11 04:32:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:32:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:32:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6dc2c242cdc3493db2e45711f565d0d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:32:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:32:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NjU1NTg5QjQyMkQ1M0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NjU1NTg5QjQyMkQ1M0EyAA==\",\"timestamp\":\"1768086156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:45+05:30"} [2026-01-11 04:32:47] [DEBUG] Ignoring event: delivered [2026-01-11 04:32:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:32:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NjU1NTg5QjQyMkQ1M0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NjU1NTg5QjQyMkQ1M0EyAA==\",\"timestamp\":\"1768086156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:45+05:30"} [2026-01-11 04:32:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NjU1NTg5QjQyMkQ1M0EyAA== [2026-01-11 04:32:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:32:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MkUxOEU0QjI1MzRGNTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MkUxOEU0QjI1MzRGNTdDAA==\",\"timestamp\":\"1768086162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:45+05:30"} [2026-01-11 04:32:47] [DEBUG] Ignoring event: delivered [2026-01-11 04:32:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:32:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MkUxOEU0QjI1MzRGNTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MkUxOEU0QjI1MzRGNTdDAA==\",\"timestamp\":\"1768086162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:45+05:30"} [2026-01-11 04:32:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MkUxOEU0QjI1MzRGNTdDAA== [2026-01-11 04:32:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:02:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1OEUyRUY4RjJENTZFMkM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1OEUyRUY4RjJENTZFMkM2AA==", "timestamp": "1768086167", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:32:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:32:49] [INFO] Sending instructions to 917202000200 [2026-01-11 04:32:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:32:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:32:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "821ceb2ee4ca4322a2652273b6c5c0c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:32:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1OEUyRUY4RjJENTZFMkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1OEUyRUY4RjJENTZFMkM2AA==\",\"timestamp\":\"1768086167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:53+05:30"} [2026-01-11 04:32:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1OEUyRUY4RjJENTZFMkM2AA== [2026-01-11 04:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:32:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1OEUyRUY4RjJENTZFMkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg1OEUyRUY4RjJENTZFMkM2AA==\",\"timestamp\":\"1768086167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:32:53+05:30"} [2026-01-11 04:32:54] [DEBUG] Ignoring event: delivered [2026-01-11 04:33:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:03:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDRERGMkYwQ0QyQUMwRDBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDRERGMkYwQ0QyQUMwRDBFAA==", "timestamp": "1768086204", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:33:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:33:25] [INFO] Sending instructions to 917202000200 [2026-01-11 04:33:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:33:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:33:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45fc7ec966d04882b3325dc006832ce4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDRERGMkYwQ0QyQUMwRDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDRERGMkYwQ0QyQUMwRDBFAA==\",\"timestamp\":\"1768086204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:27+05:30"} [2026-01-11 04:33:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDRERGMkYwQ0QyQUMwRDBFAA== [2026-01-11 04:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDRERGMkYwQ0QyQUMwRDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDRERGMkYwQ0QyQUMwRDBFAA==\",\"timestamp\":\"1768086204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:27+05:30"} [2026-01-11 04:33:30] [DEBUG] Ignoring event: delivered [2026-01-11 04:33:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:03:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDRDM5QTc0NzZFRjg3OTZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDRDM5QTc0NzZFRjg3OTZFAA==", "timestamp": "1768086209", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:33:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:33:31] [INFO] Sending instructions to 917202000200 [2026-01-11 04:33:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:33:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:33:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6352febf5e514d878284f8dcadacd30f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:33:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:03:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3RjA0RjQ2MDU3REY1MjEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3RjA0RjQ2MDU3REY1MjEzAA==", "timestamp": "1768086215", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:33:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:33:36] [INFO] Sending instructions to 917202000200 [2026-01-11 04:33:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:33:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:33:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5f8171b942949629c5092b46413866e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:33:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDRDM5QTc0NzZFRjg3OTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDRDM5QTc0NzZFRjg3OTZFAA==\",\"timestamp\":\"1768086209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:38+05:30"} [2026-01-11 04:33:40] [DEBUG] Ignoring event: delivered [2026-01-11 04:33:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDRDM5QTc0NzZFRjg3OTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDRDM5QTc0NzZFRjg3OTZFAA==\",\"timestamp\":\"1768086209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:38+05:30"} [2026-01-11 04:33:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDRDM5QTc0NzZFRjg3OTZFAA== [2026-01-11 04:33:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3RjA0RjQ2MDU3REY1MjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3RjA0RjQ2MDU3REY1MjEzAA==\",\"timestamp\":\"1768086215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:38+05:30"} [2026-01-11 04:33:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3RjA0RjQ2MDU3REY1MjEzAA== [2026-01-11 04:33:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3RjA0RjQ2MDU3REY1MjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3RjA0RjQ2MDU3REY1MjEzAA==\",\"timestamp\":\"1768086215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:38+05:30"} [2026-01-11 04:33:40] [DEBUG] Ignoring event: delivered [2026-01-11 04:33:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:03:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QkNGODI4NDJENUQxMTQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QkNGODI4NDJENUQxMTQ5AA==", "timestamp": "1768086220", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:33:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:33:42] [INFO] Sending instructions to 917202000200 [2026-01-11 04:33:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:33:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:33:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "318edcee80d64edba47854dd550165e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:33:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:03:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwODUxODJDQzBBNEI2QkNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwODUxODJDQzBBNEI2QkNFAA==", "timestamp": "1768086225", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:33:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:33:47] [INFO] Sending instructions to 917202000200 [2026-01-11 04:33:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:33:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:33:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c07b681099149059ab846a8c9173b65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:33:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QkNGODI4NDJENUQxMTQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QkNGODI4NDJENUQxMTQ5AA==\",\"timestamp\":\"1768086220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:49+05:30"} [2026-01-11 04:33:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QkNGODI4NDJENUQxMTQ5AA== [2026-01-11 04:33:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QkNGODI4NDJENUQxMTQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QkNGODI4NDJENUQxMTQ5AA==\",\"timestamp\":\"1768086220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:49+05:30"} [2026-01-11 04:33:49] [DEBUG] Ignoring event: delivered [2026-01-11 04:33:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwODUxODJDQzBBNEI2QkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwODUxODJDQzBBNEI2QkNFAA==\",\"timestamp\":\"1768086225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:49+05:30"} [2026-01-11 04:33:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwODUxODJDQzBBNEI2QkNFAA== [2026-01-11 04:33:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwODUxODJDQzBBNEI2QkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwODUxODJDQzBBNEI2QkNFAA==\",\"timestamp\":\"1768086225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:33:49+05:30"} [2026-01-11 04:33:50] [DEBUG] Ignoring event: delivered [2026-01-11 04:33:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:03:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5NEUxMjFERkU1RDVGM0EyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5NEUxMjFERkU1RDVGM0EyAA==", "timestamp": "1768086231", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:33:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:33:53] [INFO] Sending instructions to 917202000200 [2026-01-11 04:33:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:33:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:33:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0a5712a3c114947812bbe7cf0b51900", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:33:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:03:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDQkQxQjQ5M0YzNTMzMzU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDQkQxQjQ5M0YzNTMzMzU1AA==", "timestamp": "1768086237", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:33:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:33:59] [INFO] Sending instructions to 917202000200 [2026-01-11 04:33:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:33:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:33:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74748cf1a5c84218b8fcaf6bb4380dd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:34:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5NEUxMjFERkU1RDVGM0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5NEUxMjFERkU1RDVGM0EyAA==\",\"timestamp\":\"1768086231\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:01+05:30"} [2026-01-11 04:34:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5NEUxMjFERkU1RDVGM0EyAA== [2026-01-11 04:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5NEUxMjFERkU1RDVGM0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5NEUxMjFERkU1RDVGM0EyAA==\",\"timestamp\":\"1768086231\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:01+05:30"} [2026-01-11 04:34:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDQkQxQjQ5M0YzNTMzMzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDQkQxQjQ5M0YzNTMzMzU1AA==\",\"timestamp\":\"1768086237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:01+05:30"} [2026-01-11 04:34:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:33:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDQkQxQjQ5M0YzNTMzMzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDQkQxQjQ5M0YzNTMzMzU1AA==\",\"timestamp\":\"1768086237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:01+05:30"} [2026-01-11 04:34:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDQkQxQjQ5M0YzNTMzMzU1AA== [2026-01-11 04:34:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:04:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2NzFCOEQxRDA0QjQxNzM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2NzFCOEQxRDA0QjQxNzM1AA==", "timestamp": "1768086243", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:34:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:34:05] [INFO] Sending instructions to 917202000200 [2026-01-11 04:34:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:34:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:34:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08677ca9a3f142e291d2580e765c0dd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:34:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2NzFCOEQxRDA0QjQxNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2NzFCOEQxRDA0QjQxNzM1AA==\",\"timestamp\":\"1768086243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:10+05:30"} [2026-01-11 04:34:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2NzFCOEQxRDA0QjQxNzM1AA== [2026-01-11 04:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:34:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2NzFCOEQxRDA0QjQxNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2NzFCOEQxRDA0QjQxNzM1AA==\",\"timestamp\":\"1768086243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:10+05:30"} [2026-01-11 04:34:11] [DEBUG] Ignoring event: delivered [2026-01-11 04:34:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:04:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBQjk0MjEyQ0M0RDY0N0FDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBQjk0MjEyQ0M0RDY0N0FDAA==", "timestamp": "1768086280", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:34:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:34:42] [INFO] Sending instructions to 917202000200 [2026-01-11 04:34:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:34:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:34:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da02e2593cb24ed5b29e174fd69f0895", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:34:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:04:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5MUM0N0Q2OEI3NzMxNkJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5MUM0N0Q2OEI3NzMxNkJFAA==", "timestamp": "1768086286", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:34:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:34:48] [INFO] Sending instructions to 917202000200 [2026-01-11 04:34:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:34:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:34:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7dc50dd3f8f4474991095efeb2ac2863", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:34:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:34:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBQjk0MjEyQ0M0RDY0N0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBQjk0MjEyQ0M0RDY0N0FDAA==\",\"timestamp\":\"1768086280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:48+05:30"} [2026-01-11 04:34:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBQjk0MjEyQ0M0RDY0N0FDAA== [2026-01-11 04:34:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:34:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBQjk0MjEyQ0M0RDY0N0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBQjk0MjEyQ0M0RDY0N0FDAA==\",\"timestamp\":\"1768086280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:48+05:30"} [2026-01-11 04:34:50] [DEBUG] Ignoring event: delivered [2026-01-11 04:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:34:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5MUM0N0Q2OEI3NzMxNkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5MUM0N0Q2OEI3NzMxNkJFAA==\",\"timestamp\":\"1768086286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:49+05:30"} [2026-01-11 04:34:51] [DEBUG] Ignoring event: delivered [2026-01-11 04:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:34:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5MUM0N0Q2OEI3NzMxNkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5MUM0N0Q2OEI3NzMxNkJFAA==\",\"timestamp\":\"1768086286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:49+05:30"} [2026-01-11 04:34:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5MUM0N0Q2OEI3NzMxNkJFAA== [2026-01-11 04:34:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:04:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0QjFBMDE4QzFEN0Y1MzAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0QjFBMDE4QzFEN0Y1MzAyAA==", "timestamp": "1768086291", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:34:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:34:53] [INFO] Sending instructions to 917202000200 [2026-01-11 04:34:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:34:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:34:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf3f93e29cfd42b8940f98c28a2e45e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:34:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:34:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0QjFBMDE4QzFEN0Y1MzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0QjFBMDE4QzFEN0Y1MzAyAA==\",\"timestamp\":\"1768086291\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:54+05:30"} [2026-01-11 04:34:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0QjFBMDE4QzFEN0Y1MzAyAA== [2026-01-11 04:34:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:34:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0QjFBMDE4QzFEN0Y1MzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0QjFBMDE4QzFEN0Y1MzAyAA==\",\"timestamp\":\"1768086291\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:34:54+05:30"} [2026-01-11 04:34:55] [DEBUG] Ignoring event: delivered [2026-01-11 04:35:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:05:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MDlFNjE0MzdFNTA1MUM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MDlFNjE0MzdFNTA1MUM0AA==", "timestamp": "1768086298", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:35:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:35:00] [INFO] Sending instructions to 917202000200 [2026-01-11 04:35:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:35:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:35:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47fd0b1bb1a54c818bb08321fbf47bfc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:35:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:05:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUI4MjVFMDc0Nzc4RDA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUI4MjVFMDc0Nzc4RDA3AA==", "timestamp": "1768086304", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:35:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:35:06] [INFO] Sending instructions to 917202000200 [2026-01-11 04:35:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:35:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:35:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36134b42ee304f9387bc983911d89d5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:35:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MDlFNjE0MzdFNTA1MUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MDlFNjE0MzdFNTA1MUM0AA==\",\"timestamp\":\"1768086298\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:07+05:30"} [2026-01-11 04:35:08] [DEBUG] Ignoring event: delivered [2026-01-11 04:35:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MDlFNjE0MzdFNTA1MUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MDlFNjE0MzdFNTA1MUM0AA==\",\"timestamp\":\"1768086298\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:07+05:30"} [2026-01-11 04:35:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MDlFNjE0MzdFNTA1MUM0AA== [2026-01-11 04:35:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUI4MjVFMDc0Nzc4RDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUI4MjVFMDc0Nzc4RDA3AA==\",\"timestamp\":\"1768086304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:07+05:30"} [2026-01-11 04:35:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUI4MjVFMDc0Nzc4RDA3AA== [2026-01-11 04:35:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUI4MjVFMDc0Nzc4RDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUI4MjVFMDc0Nzc4RDA3AA==\",\"timestamp\":\"1768086304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:07+05:30"} [2026-01-11 04:35:08] [DEBUG] Ignoring event: delivered [2026-01-11 04:35:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:05:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE2REY1ODhFNDZGQjcyMjYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE2REY1ODhFNDZGQjcyMjYyAA==", "timestamp": "1768086309", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:35:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:35:11] [INFO] Sending instructions to 917202000200 [2026-01-11 04:35:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:35:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:35:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf8a07f595d342f4940a683e29e39c35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:35:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE2REY1ODhFNDZGQjcyMjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE2REY1ODhFNDZGQjcyMjYyAA==\",\"timestamp\":\"1768086309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:16+05:30"} [2026-01-11 04:35:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE2REY1ODhFNDZGQjcyMjYyAA== [2026-01-11 04:35:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE2REY1ODhFNDZGQjcyMjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE2REY1ODhFNDZGQjcyMjYyAA==\",\"timestamp\":\"1768086309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:16+05:30"} [2026-01-11 04:35:17] [DEBUG] Ignoring event: delivered [2026-01-11 04:35:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:05:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhENTQ1NDhBRUZCNzRDQjA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhENTQ1NDhBRUZCNzRDQjA0AA==", "timestamp": "1768086315", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:35:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:35:17] [INFO] Sending instructions to 917202000200 [2026-01-11 04:35:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:35:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:35:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "748a317da8bc4fa9b9d2b3d541e0c54f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:35:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhENTQ1NDhBRUZCNzRDQjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhENTQ1NDhBRUZCNzRDQjA0AA==\",\"timestamp\":\"1768086315\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:19+05:30"} [2026-01-11 04:35:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhENTQ1NDhBRUZCNzRDQjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhENTQ1NDhBRUZCNzRDQjA0AA==\",\"timestamp\":\"1768086315\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:19+05:30"} [2026-01-11 04:35:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:35:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhENTQ1NDhBRUZCNzRDQjA0AA== [2026-01-11 04:35:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:05:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVEQjk2MEQ0NzJDRTcxNjA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVEQjk2MEQ0NzJDRTcxNjA2AA==", "timestamp": "1768086321", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:35:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:35:22] [INFO] Sending instructions to 917202000200 [2026-01-11 04:35:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:35:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:35:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8549bdecf3284abca5660200a37832c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:35:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVEQjk2MEQ0NzJDRTcxNjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVEQjk2MEQ0NzJDRTcxNjA2AA==\",\"timestamp\":\"1768086321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:30+05:30"} [2026-01-11 04:35:31] [DEBUG] Ignoring event: delivered [2026-01-11 04:35:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVEQjk2MEQ0NzJDRTcxNjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVEQjk2MEQ0NzJDRTcxNjA2AA==\",\"timestamp\":\"1768086321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:35:30+05:30"} [2026-01-11 04:35:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVEQjk2MEQ0NzJDRTcxNjA2AA== [2026-01-11 04:35:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:05:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RUM3RDkwODkxMzBCRjg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RUM3RDkwODkxMzBCRjg4AA==", "timestamp": "1768086357", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:35:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:35:59] [INFO] Sending instructions to 917202000200 [2026-01-11 04:35:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:35:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:35:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5880e6dd3d644e389a723feefdbc631", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:36:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RUM3RDkwODkxMzBCRjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RUM3RDkwODkxMzBCRjg4AA==\",\"timestamp\":\"1768086357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:00+05:30"} [2026-01-11 04:36:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RUM3RDkwODkxMzBCRjg4AA== [2026-01-11 04:36:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:35:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RUM3RDkwODkxMzBCRjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RUM3RDkwODkxMzBCRjg4AA==\",\"timestamp\":\"1768086357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:00+05:30"} [2026-01-11 04:36:00] [DEBUG] Ignoring event: delivered [2026-01-11 04:36:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:06:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCMjc3M0Y1QjBFQ0E1NDlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCMjc3M0Y1QjBFQ0E1NDlDAA==", "timestamp": "1768086363", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:36:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:36:04] [INFO] Sending instructions to 917202000200 [2026-01-11 04:36:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:36:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:36:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0d869105ee54a0eb386129c607febbc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCMjc3M0Y1QjBFQ0E1NDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCMjc3M0Y1QjBFQ0E1NDlDAA==\",\"timestamp\":\"1768086363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:09+05:30"} [2026-01-11 04:36:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCMjc3M0Y1QjBFQ0E1NDlDAA== [2026-01-11 04:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCMjc3M0Y1QjBFQ0E1NDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCMjc3M0Y1QjBFQ0E1NDlDAA==\",\"timestamp\":\"1768086363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:09+05:30"} [2026-01-11 04:36:11] [DEBUG] Ignoring event: delivered [2026-01-11 04:36:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:06:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRDA3NzlEMzIyRjg3QzFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRDA3NzlEMzIyRjg3QzFEAA==", "timestamp": "1768086399", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:36:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:36:41] [INFO] Sending instructions to 917202000200 [2026-01-11 04:36:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:36:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:36:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5566ecfe8efd4014af9c9e9b241899e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:36:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRDA3NzlEMzIyRjg3QzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRDA3NzlEMzIyRjg3QzFEAA==\",\"timestamp\":\"1768086399\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:45+05:30"} [2026-01-11 04:36:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRDA3NzlEMzIyRjg3QzFEAA== [2026-01-11 04:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRDA3NzlEMzIyRjg3QzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRDA3NzlEMzIyRjg3QzFEAA==\",\"timestamp\":\"1768086399\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:45+05:30"} [2026-01-11 04:36:47] [DEBUG] Ignoring event: delivered [2026-01-11 04:36:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:06:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwMTk2QTQ3QjVCQUFEMTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwMTk2QTQ3QjVCQUFEMTBFAA==", "timestamp": "1768086405", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:36:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:36:47] [INFO] Sending instructions to 917202000200 [2026-01-11 04:36:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:36:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:36:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1c2b425f0ce4c9cbd396f9ddde2735c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:36:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:06:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODM1N0FDN0NFQUIwNDc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODM1N0FDN0NFQUIwNDc5AA==", "timestamp": "1768086410", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:36:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:36:52] [INFO] Sending instructions to 917202000200 [2026-01-11 04:36:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:36:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:36:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74ac04bd75ae4a4cb2d3b8764cafb160", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwMTk2QTQ3QjVCQUFEMTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwMTk2QTQ3QjVCQUFEMTBFAA==\",\"timestamp\":\"1768086405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:56+05:30"} [2026-01-11 04:36:57] [DEBUG] Ignoring event: delivered [2026-01-11 04:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwMTk2QTQ3QjVCQUFEMTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwMTk2QTQ3QjVCQUFEMTBFAA==\",\"timestamp\":\"1768086405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:56+05:30"} [2026-01-11 04:36:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwMTk2QTQ3QjVCQUFEMTBFAA== [2026-01-11 04:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODM1N0FDN0NFQUIwNDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODM1N0FDN0NFQUIwNDc5AA==\",\"timestamp\":\"1768086410\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:56+05:30"} [2026-01-11 04:36:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODM1N0FDN0NFQUIwNDc5AA== [2026-01-11 04:36:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:06:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2NjlGODhBMDNGODU0MTZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2NjlGODhBMDNGODU0MTZBAA==", "timestamp": "1768086416", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:36:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:36:58] [INFO] Sending instructions to 917202000200 [2026-01-11 04:36:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:36:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:36:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODM1N0FDN0NFQUIwNDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODM1N0FDN0NFQUIwNDc5AA==\",\"timestamp\":\"1768086410\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:36:56+05:30"} [2026-01-11 04:36:58] [DEBUG] Ignoring event: delivered [2026-01-11 04:36:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff98a37eb1044897bd35fb5efa6e2ac4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2NjlGODhBMDNGODU0MTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2NjlGODhBMDNGODU0MTZBAA==\",\"timestamp\":\"1768086416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:37:06+05:30"} [2026-01-11 04:37:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2NjlGODhBMDNGODU0MTZBAA== [2026-01-11 04:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:36:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2NjlGODhBMDNGODU0MTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2NjlGODhBMDNGODU0MTZBAA==\",\"timestamp\":\"1768086416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:37:06+05:30"} [2026-01-11 04:37:06] [DEBUG] Ignoring event: delivered [2026-01-11 04:37:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:07:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxODEwRDkxQUE0RDZBRDIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxODEwRDkxQUE0RDZBRDIyAA==", "timestamp": "1768086453", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:37:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:37:35] [INFO] Sending instructions to 917202000200 [2026-01-11 04:37:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:37:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:37:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2db1b0089f4453687131a566b745af5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:37:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:07:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxRUM3N0M2OTAxRjQwNDU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxRUM3N0M2OTAxRjQwNDU3AA==", "timestamp": "1768086459", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:37:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:37:41] [INFO] Sending instructions to 917202000200 [2026-01-11 04:37:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:37:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:37:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d10fea42409743b8b54877fe63e3e7e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:37:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:37:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxODEwRDkxQUE0RDZBRDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxODEwRDkxQUE0RDZBRDIyAA==\",\"timestamp\":\"1768086453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:37:43+05:30"} [2026-01-11 04:37:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxODEwRDkxQUE0RDZBRDIyAA== [2026-01-11 04:37:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:37:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxODEwRDkxQUE0RDZBRDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxODEwRDkxQUE0RDZBRDIyAA==\",\"timestamp\":\"1768086453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:37:43+05:30"} [2026-01-11 04:37:43] [DEBUG] Ignoring event: delivered [2026-01-11 04:37:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:37:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxRUM3N0M2OTAxRjQwNDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxRUM3N0M2OTAxRjQwNDU3AA==\",\"timestamp\":\"1768086459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:37:43+05:30"} [2026-01-11 04:37:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxRUM3N0M2OTAxRjQwNDU3AA== [2026-01-11 04:37:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:37:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxRUM3N0M2OTAxRjQwNDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxRUM3N0M2OTAxRjQwNDU3AA==\",\"timestamp\":\"1768086459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:37:43+05:30"} [2026-01-11 04:37:44] [DEBUG] Ignoring event: delivered [2026-01-11 04:37:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:07:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1QjE3NkRDRTBBQkQyQjYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1QjE3NkRDRTBBQkQyQjYyAA==", "timestamp": "1768086464", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:37:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:37:46] [INFO] Sending instructions to 917202000200 [2026-01-11 04:37:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:37:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:37:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc94db3bb8694ed79381691d3ca707ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:37:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:07:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0NkMyMUMyQjQyMzhCOEVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0NkMyMUMyQjQyMzhCOEVCAA==", "timestamp": "1768086470", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:37:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:37:52] [INFO] Sending instructions to 917202000200 [2026-01-11 04:37:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:37:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:37:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ba355c2fb884d27aaf9d91ceaff5965", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:37:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1QjE3NkRDRTBBQkQyQjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1QjE3NkRDRTBBQkQyQjYyAA==\",\"timestamp\":\"1768086464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:37:57+05:30"} [2026-01-11 04:37:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1QjE3NkRDRTBBQkQyQjYyAA== [2026-01-11 04:37:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1QjE3NkRDRTBBQkQyQjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1QjE3NkRDRTBBQkQyQjYyAA==\",\"timestamp\":\"1768086464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:37:57+05:30"} [2026-01-11 04:37:58] [DEBUG] Ignoring event: delivered [2026-01-11 04:38:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:37:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0NkMyMUMyQjQyMzhCOEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0NkMyMUMyQjQyMzhCOEVCAA==\",\"timestamp\":\"1768086470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:03+05:30"} [2026-01-11 04:38:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0NkMyMUMyQjQyMzhCOEVCAA== [2026-01-11 04:38:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:37:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0NkMyMUMyQjQyMzhCOEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0NkMyMUMyQjQyMzhCOEVCAA==\",\"timestamp\":\"1768086470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:03+05:30"} [2026-01-11 04:38:04] [DEBUG] Ignoring event: delivered [2026-01-11 04:38:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:08:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzOEJFRjA1MTIxNjI4RkI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzOEJFRjA1MTIxNjI4RkI5AA==", "timestamp": "1768086506", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:38:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:38:28] [INFO] Sending instructions to 917202000200 [2026-01-11 04:38:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:38:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:38:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7cb1e57e1e24e7e8b8e7f1d0c0524fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:38:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzOEJFRjA1MTIxNjI4RkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzOEJFRjA1MTIxNjI4RkI5AA==\",\"timestamp\":\"1768086506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:29+05:30"} [2026-01-11 04:38:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzOEJFRjA1MTIxNjI4RkI5AA== [2026-01-11 04:38:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzOEJFRjA1MTIxNjI4RkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzOEJFRjA1MTIxNjI4RkI5AA==\",\"timestamp\":\"1768086506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:29+05:30"} [2026-01-11 04:38:31] [DEBUG] Ignoring event: delivered [2026-01-11 04:38:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:08:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFFMzBEODU5QkQ3RERFQURBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFFMzBEODU5QkQ3RERFQURBAA==", "timestamp": "1768086512", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:38:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:38:34] [INFO] Sending instructions to 917202000200 [2026-01-11 04:38:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:38:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:38:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2bc88da3a844023a6a862168e3ded38", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:38:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFFMzBEODU5QkQ3RERFQURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFFMzBEODU5QkQ3RERFQURBAA==\",\"timestamp\":\"1768086512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:39+05:30"} [2026-01-11 04:38:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFFMzBEODU5QkQ3RERFQURBAA== [2026-01-11 04:38:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFFMzBEODU5QkQ3RERFQURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFFMzBEODU5QkQ3RERFQURBAA==\",\"timestamp\":\"1768086512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:39+05:30"} [2026-01-11 04:38:40] [DEBUG] Ignoring event: delivered [2026-01-11 04:38:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:08:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQkExNUVGRDg3OEYwMDZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQkExNUVGRDg3OEYwMDZEAA==", "timestamp": "1768086518", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:38:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:38:40] [INFO] Sending instructions to 917202000200 [2026-01-11 04:38:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:38:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:38:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73b5ed37121a421b82639dcbb8e5e2f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:38:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:38:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQkExNUVGRDg3OEYwMDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQkExNUVGRDg3OEYwMDZEAA==\",\"timestamp\":\"1768086518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:42+05:30"} [2026-01-11 04:38:42] [DEBUG] Ignoring event: delivered [2026-01-11 04:38:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:38:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQkExNUVGRDg3OEYwMDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQkExNUVGRDg3OEYwMDZEAA==\",\"timestamp\":\"1768086518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:42+05:30"} [2026-01-11 04:38:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQkExNUVGRDg3OEYwMDZEAA== [2026-01-11 04:38:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:08:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5NkJFOUQ3ODYxNTkwMjE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5NkJFOUQ3ODYxNTkwMjE5AA==", "timestamp": "1768086524", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:38:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:38:46] [INFO] Sending instructions to 917202000200 [2026-01-11 04:38:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:38:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:38:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a67e9dde17a043dfb157d77f6fdfbbdd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:38:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:38:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5NkJFOUQ3ODYxNTkwMjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5NkJFOUQ3ODYxNTkwMjE5AA==\",\"timestamp\":\"1768086524\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:48+05:30"} [2026-01-11 04:38:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5NkJFOUQ3ODYxNTkwMjE5AA== [2026-01-11 04:38:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:38:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5NkJFOUQ3ODYxNTkwMjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5NkJFOUQ3ODYxNTkwMjE5AA==\",\"timestamp\":\"1768086524\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:38:48+05:30"} [2026-01-11 04:38:48] [DEBUG] Ignoring event: delivered [2026-01-11 04:39:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:09:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMzc0RjMwMUM1MEVCODRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMzc0RjMwMUM1MEVCODRDAA==", "timestamp": "1768086560", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:39:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:39:22] [INFO] Sending instructions to 917202000200 [2026-01-11 04:39:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:39:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:39:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9207ec044b05457f866bcb0af18d4ff6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMzc0RjMwMUM1MEVCODRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMzc0RjMwMUM1MEVCODRDAA==\",\"timestamp\":\"1768086560\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:39:26+05:30"} [2026-01-11 04:39:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMzc0RjMwMUM1MEVCODRDAA== [2026-01-11 04:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMzc0RjMwMUM1MEVCODRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMzc0RjMwMUM1MEVCODRDAA==\",\"timestamp\":\"1768086560\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:39:26+05:30"} [2026-01-11 04:39:26] [DEBUG] Ignoring event: delivered [2026-01-11 04:39:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:09:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyOUVDNzEwREMyMkU5MjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyOUVDNzEwREMyMkU5MjFEAA==", "timestamp": "1768086565", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:39:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:39:27] [INFO] Sending instructions to 917202000200 [2026-01-11 04:39:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:39:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:39:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d9d035788cb4170b91273f255a45723", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:39:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyOUVDNzEwREMyMkU5MjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyOUVDNzEwREMyMkU5MjFEAA==\",\"timestamp\":\"1768086565\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:39:31+05:30"} [2026-01-11 04:39:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyOUVDNzEwREMyMkU5MjFEAA== [2026-01-11 04:39:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyOUVDNzEwREMyMkU5MjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyOUVDNzEwREMyMkU5MjFEAA==\",\"timestamp\":\"1768086565\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:39:31+05:30"} [2026-01-11 04:39:32] [DEBUG] Ignoring event: delivered [2026-01-11 04:39:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:09:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCRUM5QjNDNUU2Mjg0QUYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCRUM5QjNDNUU2Mjg0QUYxAA==", "timestamp": "1768086571", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:39:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:39:32] [INFO] Sending instructions to 917202000200 [2026-01-11 04:39:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:39:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:39:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e61c690929c420d801f5c059468dd13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:39:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:09:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxRkVGNUE3QkU2QkUxMEMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxRkVGNUE3QkU2QkUxMEMxAA==", "timestamp": "1768086576", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:39:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:39:38] [INFO] Sending instructions to 917202000200 [2026-01-11 04:39:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:39:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:39:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5ffdda5b7fd4e1f9c38668497a5a00c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:39:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:39:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCRUM5QjNDNUU2Mjg0QUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCRUM5QjNDNUU2Mjg0QUYxAA==\",\"timestamp\":\"1768086571\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:39:43+05:30"} [2026-01-11 04:39:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCRUM5QjNDNUU2Mjg0QUYxAA== [2026-01-11 04:39:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:39:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCRUM5QjNDNUU2Mjg0QUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZCRUM5QjNDNUU2Mjg0QUYxAA==\",\"timestamp\":\"1768086571\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:39:43+05:30"} [2026-01-11 04:39:44] [DEBUG] Ignoring event: delivered [2026-01-11 04:39:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:39:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxRkVGNUE3QkU2QkUxMEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxRkVGNUE3QkU2QkUxMEMxAA==\",\"timestamp\":\"1768086576\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:39:43+05:30"} [2026-01-11 04:39:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxRkVGNUE3QkU2QkUxMEMxAA== [2026-01-11 04:39:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:39:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxRkVGNUE3QkU2QkUxMEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxRkVGNUE3QkU2QkUxMEMxAA==\",\"timestamp\":\"1768086576\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:39:43+05:30"} [2026-01-11 04:39:44] [DEBUG] Ignoring event: delivered [2026-01-11 04:40:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:10:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDE3REQ3MjA1RjNDOEUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDE3REQ3MjA1RjNDOEUwAA==", "timestamp": "1768086613", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:40:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:40:14] [INFO] Sending instructions to 917202000200 [2026-01-11 04:40:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:40:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:40:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "395f9e59c728479da27e41d9cf5caf15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDE3REQ3MjA1RjNDOEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDE3REQ3MjA1RjNDOEUwAA==\",\"timestamp\":\"1768086613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:40:18+05:30"} [2026-01-11 04:40:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDE3REQ3MjA1RjNDOEUwAA== [2026-01-11 04:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDE3REQ3MjA1RjNDOEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDE3REQ3MjA1RjNDOEUwAA==\",\"timestamp\":\"1768086613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:40:18+05:30"} [2026-01-11 04:40:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:40:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:10:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyOEE1M0I3QTE3QzU1MkRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyOEE1M0I3QTE3QzU1MkRBAA==", "timestamp": "1768086618", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:40:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:40:20] [INFO] Sending instructions to 917202000200 [2026-01-11 04:40:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:40:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:40:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e33db4a8d4ec4b8da3ed77c4046ba645", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:40:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:10:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2MTIyMjBGM0ZFNDA2OTk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2MTIyMjBGM0ZFNDA2OTk0AA==", "timestamp": "1768086624", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:40:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:40:26] [INFO] Sending instructions to 917202000200 [2026-01-11 04:40:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:40:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:40:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ae27227d5d14c69897892a0cee53dff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:40:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:40:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyOEE1M0I3QTE3QzU1MkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyOEE1M0I3QTE3QzU1MkRBAA==\",\"timestamp\":\"1768086618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:40:28+05:30"} [2026-01-11 04:40:29] [DEBUG] Ignoring event: delivered [2026-01-11 04:40:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:40:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyOEE1M0I3QTE3QzU1MkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyOEE1M0I3QTE3QzU1MkRBAA==\",\"timestamp\":\"1768086618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:40:28+05:30"} [2026-01-11 04:40:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyOEE1M0I3QTE3QzU1MkRBAA== [2026-01-11 04:40:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:40:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2MTIyMjBGM0ZFNDA2OTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2MTIyMjBGM0ZFNDA2OTk0AA==\",\"timestamp\":\"1768086624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:40:28+05:30"} [2026-01-11 04:40:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2MTIyMjBGM0ZFNDA2OTk0AA== [2026-01-11 04:40:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:40:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2MTIyMjBGM0ZFNDA2OTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2MTIyMjBGM0ZFNDA2OTk0AA==\",\"timestamp\":\"1768086624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:40:28+05:30"} [2026-01-11 04:40:29] [DEBUG] Ignoring event: delivered [2026-01-11 04:41:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:11:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMEQ5OEY2OTUyNzE4M0UxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMEQ5OEY2OTUyNzE4M0UxAA==", "timestamp": "1768086660", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:41:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:41:02] [INFO] Sending instructions to 917202000200 [2026-01-11 04:41:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:41:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:41:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfa68d5055184623a59b7b776cc92114", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMEQ5OEY2OTUyNzE4M0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMEQ5OEY2OTUyNzE4M0UxAA==\",\"timestamp\":\"1768086660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:41:06+05:30"} [2026-01-11 04:41:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMEQ5OEY2OTUyNzE4M0UxAA== [2026-01-11 04:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMEQ5OEY2OTUyNzE4M0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMEQ5OEY2OTUyNzE4M0UxAA==\",\"timestamp\":\"1768086660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:41:06+05:30"} [2026-01-11 04:41:07] [DEBUG] Ignoring event: delivered [2026-01-11 04:41:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:11:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGODhFODBGRUQxNTU0ODRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGODhFODBGRUQxNTU0ODRGAA==", "timestamp": "1768086666", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:41:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:41:07] [INFO] Sending instructions to 917202000200 [2026-01-11 04:41:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:41:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:41:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e529f7667b424516bd15a62afce8c410", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGODhFODBGRUQxNTU0ODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGODhFODBGRUQxNTU0ODRGAA==\",\"timestamp\":\"1768086666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:41:12+05:30"} [2026-01-11 04:41:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGODhFODBGRUQxNTU0ODRGAA== [2026-01-11 04:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGODhFODBGRUQxNTU0ODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGODhFODBGRUQxNTU0ODRGAA==\",\"timestamp\":\"1768086666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:41:12+05:30"} [2026-01-11 04:41:13] [DEBUG] Ignoring event: delivered [2026-01-11 04:41:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:11:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBEODhDRjBDQTA2NzQ1QTZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBEODhDRjBDQTA2NzQ1QTZDAA==", "timestamp": "1768086672", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:41:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:41:13] [INFO] Sending instructions to 917202000200 [2026-01-11 04:41:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:41:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:41:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4a86f990839445eaac50a39cbdc6018", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBEODhDRjBDQTA2NzQ1QTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBEODhDRjBDQTA2NzQ1QTZDAA==\",\"timestamp\":\"1768086672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:41:17+05:30"} [2026-01-11 04:41:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBEODhDRjBDQTA2NzQ1QTZDAA== [2026-01-11 04:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBEODhDRjBDQTA2NzQ1QTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBEODhDRjBDQTA2NzQ1QTZDAA==\",\"timestamp\":\"1768086672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:41:17+05:30"} [2026-01-11 04:41:18] [DEBUG] Ignoring event: delivered [2026-01-11 04:41:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:11:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNUVFMUVFQzBDMzc0NTIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNUVFMUVFQzBDMzc0NTIyAA==", "timestamp": "1768086708", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:41:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:41:50] [INFO] Sending instructions to 917202000200 [2026-01-11 04:41:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:41:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:41:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "074f2da84f9b4ed28e721973498ca256", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNUVFMUVFQzBDMzc0NTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNUVFMUVFQzBDMzc0NTIyAA==\",\"timestamp\":\"1768086708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:41:54+05:30"} [2026-01-11 04:41:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNUVFMUVFQzBDMzc0NTIyAA== [2026-01-11 04:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNUVFMUVFQzBDMzc0NTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNUVFMUVFQzBDMzc0NTIyAA==\",\"timestamp\":\"1768086708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:41:54+05:30"} [2026-01-11 04:41:54] [DEBUG] Ignoring event: delivered [2026-01-11 04:41:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:11:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMTdENThBM0E0MkVGNzMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMTdENThBM0E0MkVGNzMxAA==", "timestamp": "1768086714", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:41:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:41:56] [INFO] Sending instructions to 917202000200 [2026-01-11 04:41:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:41:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:41:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d26c7c14841481997af24bb2310b7fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMTdENThBM0E0MkVGNzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMTdENThBM0E0MkVGNzMxAA==\",\"timestamp\":\"1768086714\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:00+05:30"} [2026-01-11 04:42:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMTdENThBM0E0MkVGNzMxAA== [2026-01-11 04:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:41:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMTdENThBM0E0MkVGNzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMTdENThBM0E0MkVGNzMxAA==\",\"timestamp\":\"1768086714\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:00+05:30"} [2026-01-11 04:42:00] [DEBUG] Ignoring event: delivered [2026-01-11 04:42:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:12:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRTYyNUY5MUUwNTU2MTU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRTYyNUY5MUUwNTU2MTU1AA==", "timestamp": "1768086719", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:42:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:42:01] [INFO] Sending instructions to 917202000200 [2026-01-11 04:42:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:42:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:42:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8551ffb8ad034cefb0d21e3024295df5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRTYyNUY5MUUwNTU2MTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRTYyNUY5MUUwNTU2MTU1AA==\",\"timestamp\":\"1768086719\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:03+05:30"} [2026-01-11 04:42:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRTYyNUY5MUUwNTU2MTU1AA== [2026-01-11 04:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRTYyNUY5MUUwNTU2MTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyRTYyNUY5MUUwNTU2MTU1AA==\",\"timestamp\":\"1768086719\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:03+05:30"} [2026-01-11 04:42:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:42:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:12:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4MDEzOEMyRUEyQTRCMzYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4MDEzOEMyRUEyQTRCMzYyAA==", "timestamp": "1768086724", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:42:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:42:06] [INFO] Sending instructions to 917202000200 [2026-01-11 04:42:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:42:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:42:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00eb800b03484210a3db3197469d0d50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:42:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4MDEzOEMyRUEyQTRCMzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4MDEzOEMyRUEyQTRCMzYyAA==\",\"timestamp\":\"1768086724\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:10+05:30"} [2026-01-11 04:42:11] [DEBUG] Ignoring event: delivered [2026-01-11 04:42:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4MDEzOEMyRUEyQTRCMzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4MDEzOEMyRUEyQTRCMzYyAA==\",\"timestamp\":\"1768086724\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:10+05:30"} [2026-01-11 04:42:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4MDEzOEMyRUEyQTRCMzYyAA== [2026-01-11 04:42:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:12:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RjhGNzVDMjFFMDExRTNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RjhGNzVDMjFFMDExRTNCAA==", "timestamp": "1768086730", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:42:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:42:11] [INFO] Sending instructions to 917202000200 [2026-01-11 04:42:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:42:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:42:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d2ec56083b647a983737714a93ab861", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:42:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RjhGNzVDMjFFMDExRTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RjhGNzVDMjFFMDExRTNCAA==\",\"timestamp\":\"1768086730\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:16+05:30"} [2026-01-11 04:42:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RjhGNzVDMjFFMDExRTNCAA== [2026-01-11 04:42:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RjhGNzVDMjFFMDExRTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RjhGNzVDMjFFMDExRTNCAA==\",\"timestamp\":\"1768086730\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:16+05:30"} [2026-01-11 04:42:16] [DEBUG] Ignoring event: delivered [2026-01-11 04:42:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:12:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTlCNkY5NjQyRjkxRUExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTlCNkY5NjQyRjkxRUExAA==", "timestamp": "1768086735", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:42:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:42:17] [INFO] Sending instructions to 917202000200 [2026-01-11 04:42:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:42:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:42:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea09423acc4e455c9c1ea7a9de3fb0e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:42:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:12:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBODIzRDQyNjBCQ0FGNzM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBODIzRDQyNjBCQ0FGNzM0AA==", "timestamp": "1768086741", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:42:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:42:22] [INFO] Sending instructions to 917202000200 [2026-01-11 04:42:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:42:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:42:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c5ca8bb1161437c9dfd2deec37f396f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:42:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTlCNkY5NjQyRjkxRUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTlCNkY5NjQyRjkxRUExAA==\",\"timestamp\":\"1768086735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:24+05:30"} [2026-01-11 04:42:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTlCNkY5NjQyRjkxRUExAA== [2026-01-11 04:42:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTlCNkY5NjQyRjkxRUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTlCNkY5NjQyRjkxRUExAA==\",\"timestamp\":\"1768086735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:24+05:30"} [2026-01-11 04:42:25] [DEBUG] Ignoring event: delivered [2026-01-11 04:42:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBODIzRDQyNjBCQ0FGNzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBODIzRDQyNjBCQ0FGNzM0AA==\",\"timestamp\":\"1768086741\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:24+05:30"} [2026-01-11 04:42:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBODIzRDQyNjBCQ0FGNzM0AA== [2026-01-11 04:42:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBODIzRDQyNjBCQ0FGNzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBODIzRDQyNjBCQ0FGNzM0AA==\",\"timestamp\":\"1768086741\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:42:24+05:30"} [2026-01-11 04:42:25] [DEBUG] Ignoring event: delivered [2026-01-11 04:42:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:12:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDNzFEQzU5NkJGMEVDQURGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDNzFEQzU5NkJGMEVDQURGAA==", "timestamp": "1768086776", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:42:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:42:58] [INFO] Sending instructions to 917202000200 [2026-01-11 04:42:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:42:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:42:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "258f6dfc3b3e4cfca942c5d20b0263cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:43:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDNzFEQzU5NkJGMEVDQURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDNzFEQzU5NkJGMEVDQURGAA==\",\"timestamp\":\"1768086776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:00+05:30"} [2026-01-11 04:43:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDNzFEQzU5NkJGMEVDQURGAA== [2026-01-11 04:43:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDNzFEQzU5NkJGMEVDQURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDNzFEQzU5NkJGMEVDQURGAA==\",\"timestamp\":\"1768086776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:00+05:30"} [2026-01-11 04:43:01] [DEBUG] Ignoring event: delivered [2026-01-11 04:43:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:13:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlERTM4NDQxNUZDNzU5Q0ZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlERTM4NDQxNUZDNzU5Q0ZGAA==", "timestamp": "1768086782", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:43:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:43:04] [INFO] Sending instructions to 917202000200 [2026-01-11 04:43:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:43:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:43:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcfa905b3ccf43829f886a677340b94c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:43:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlERTM4NDQxNUZDNzU5Q0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlERTM4NDQxNUZDNzU5Q0ZGAA==\",\"timestamp\":\"1768086782\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:10+05:30"} [2026-01-11 04:43:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlERTM4NDQxNUZDNzU5Q0ZGAA== [2026-01-11 04:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:43:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlERTM4NDQxNUZDNzU5Q0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlERTM4NDQxNUZDNzU5Q0ZGAA==\",\"timestamp\":\"1768086782\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:10+05:30"} [2026-01-11 04:43:11] [DEBUG] Ignoring event: delivered [2026-01-11 04:43:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:13:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5NzU4NDZGRjA5MTJBMzkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5NzU4NDZGRjA5MTJBMzkwAA==", "timestamp": "1768086818", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:43:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:43:40] [INFO] Sending instructions to 917202000200 [2026-01-11 04:43:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:43:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:43:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ede8fb72209245caaecad7860319d34f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:43:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5NzU4NDZGRjA5MTJBMzkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5NzU4NDZGRjA5MTJBMzkwAA==\",\"timestamp\":\"1768086818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:43+05:30"} [2026-01-11 04:43:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5NzU4NDZGRjA5MTJBMzkwAA== [2026-01-11 04:43:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5NzU4NDZGRjA5MTJBMzkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5NzU4NDZGRjA5MTJBMzkwAA==\",\"timestamp\":\"1768086818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:43+05:30"} [2026-01-11 04:43:43] [DEBUG] Ignoring event: delivered [2026-01-11 04:43:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:13:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0VCOTYyMTI2RkI0ODhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0VCOTYyMTI2RkI0ODhBAA==", "timestamp": "1768086824", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:43:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:43:46] [INFO] Sending instructions to 917202000200 [2026-01-11 04:43:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:43:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:43:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4624c5954c374a0d9b122af008197765", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:43:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:13:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBRjQ4NDA4NkFCMjNCRDgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBRjQ4NDA4NkFCMjNCRDgxAA==", "timestamp": "1768086830", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:43:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:43:51] [INFO] Sending instructions to 917202000200 [2026-01-11 04:43:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:43:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:43:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "792b39fe7a2649e0b8dc3bf186d484f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:43:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0VCOTYyMTI2RkI0ODhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0VCOTYyMTI2RkI0ODhBAA==\",\"timestamp\":\"1768086824\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:51+05:30"} [2026-01-11 04:43:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0VCOTYyMTI2RkI0ODhBAA== [2026-01-11 04:43:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0VCOTYyMTI2RkI0ODhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0VCOTYyMTI2RkI0ODhBAA==\",\"timestamp\":\"1768086824\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:51+05:30"} [2026-01-11 04:43:52] [DEBUG] Ignoring event: delivered [2026-01-11 04:43:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:43:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBRjQ4NDA4NkFCMjNCRDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBRjQ4NDA4NkFCMjNCRDgxAA==\",\"timestamp\":\"1768086830\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:52+05:30"} [2026-01-11 04:43:52] [DEBUG] Ignoring event: delivered [2026-01-11 04:43:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:43:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBRjQ4NDA4NkFCMjNCRDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBRjQ4NDA4NkFCMjNCRDgxAA==\",\"timestamp\":\"1768086830\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:43:52+05:30"} [2026-01-11 04:43:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBRjQ4NDA4NkFCMjNCRDgxAA== [2026-01-11 04:44:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:14:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NThFREE0QjJBMUQ4Njk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NThFREE0QjJBMUQ4Njk3AA==", "timestamp": "1768086866", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:44:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:44:27] [INFO] Sending instructions to 917202000200 [2026-01-11 04:44:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:44:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:44:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "050ca54a53784e9fb2d3c67c9f2790d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:44:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:14:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4RDhGNDkzQTE3RkJBRDY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4RDhGNDkzQTE3RkJBRDY5AA==", "timestamp": "1768086871", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:44:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:44:33] [INFO] Sending instructions to 917202000200 [2026-01-11 04:44:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:44:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:44:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef87bb5e15964024ad4e5d3c4bed8f45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:44:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NThFREE0QjJBMUQ4Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NThFREE0QjJBMUQ4Njk3AA==\",\"timestamp\":\"1768086866\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:44:37+05:30"} [2026-01-11 04:44:37] [DEBUG] Ignoring event: delivered [2026-01-11 04:44:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NThFREE0QjJBMUQ4Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NThFREE0QjJBMUQ4Njk3AA==\",\"timestamp\":\"1768086866\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:44:37+05:30"} [2026-01-11 04:44:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5NThFREE0QjJBMUQ4Njk3AA== [2026-01-11 04:44:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4RDhGNDkzQTE3RkJBRDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4RDhGNDkzQTE3RkJBRDY5AA==\",\"timestamp\":\"1768086871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:44:37+05:30"} [2026-01-11 04:44:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4RDhGNDkzQTE3RkJBRDY5AA== [2026-01-11 04:44:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4RDhGNDkzQTE3RkJBRDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4RDhGNDkzQTE3RkJBRDY5AA==\",\"timestamp\":\"1768086871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:44:37+05:30"} [2026-01-11 04:44:38] [DEBUG] Ignoring event: delivered [2026-01-11 04:44:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:14:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzRTZGMDU2NDc0RkQxNTFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzRTZGMDU2NDc0RkQxNTFCAA==", "timestamp": "1768086876", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:44:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:44:38] [INFO] Sending instructions to 917202000200 [2026-01-11 04:44:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:44:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:44:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efae599e72a145a3a1c9a8dfc394c584", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:44:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:44:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzRTZGMDU2NDc0RkQxNTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzRTZGMDU2NDc0RkQxNTFCAA==\",\"timestamp\":\"1768086876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:44:42+05:30"} [2026-01-11 04:44:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzRTZGMDU2NDc0RkQxNTFCAA== [2026-01-11 04:44:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:44:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzRTZGMDU2NDc0RkQxNTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzRTZGMDU2NDc0RkQxNTFCAA==\",\"timestamp\":\"1768086876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:44:42+05:30"} [2026-01-11 04:44:43] [DEBUG] Ignoring event: delivered [2026-01-11 04:44:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:14:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMTk2Q0YxNzVBREU1QzFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMTk2Q0YxNzVBREU1QzFCAA==", "timestamp": "1768086882", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:44:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:44:44] [INFO] Sending instructions to 917202000200 [2026-01-11 04:44:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:44:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:44:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56b8f682ae6f4a7e834b897838784e08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:44:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:44:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMTk2Q0YxNzVBREU1QzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMTk2Q0YxNzVBREU1QzFCAA==\",\"timestamp\":\"1768086882\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:44:49+05:30"} [2026-01-11 04:44:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMTk2Q0YxNzVBREU1QzFCAA== [2026-01-11 04:44:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:44:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMTk2Q0YxNzVBREU1QzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMTk2Q0YxNzVBREU1QzFCAA==\",\"timestamp\":\"1768086882\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:44:49+05:30"} [2026-01-11 04:44:49] [DEBUG] Ignoring event: delivered [2026-01-11 04:45:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:15:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1QjBBRkFDQ0M2NUIyMzVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1QjBBRkFDQ0M2NUIyMzVBAA==", "timestamp": "1768086918", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:45:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:45:20] [INFO] Sending instructions to 917202000200 [2026-01-11 04:45:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:45:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:45:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bc09d4d6ab541299db63af70e52fbfd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1QjBBRkFDQ0M2NUIyMzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1QjBBRkFDQ0M2NUIyMzVBAA==\",\"timestamp\":\"1768086918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:45:20+05:30"} [2026-01-11 04:45:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1QjBBRkFDQ0M2NUIyMzVBAA== [2026-01-11 04:45:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1QjBBRkFDQ0M2NUIyMzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1QjBBRkFDQ0M2NUIyMzVBAA==\",\"timestamp\":\"1768086918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:45:25+05:30"} [2026-01-11 04:45:25] [DEBUG] Ignoring event: delivered [2026-01-11 04:45:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:15:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDEwRTdCOEY3RkZDRTA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDEwRTdCOEY3RkZDRTA0AA==", "timestamp": "1768086923", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:45:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:45:25] [INFO] Sending instructions to 917202000200 [2026-01-11 04:45:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:45:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:45:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9985dc17cfa4045ab695a6193bfb0ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:45:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:45:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDEwRTdCOEY3RkZDRTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDEwRTdCOEY3RkZDRTA0AA==\",\"timestamp\":\"1768086923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:45:28+05:30"} [2026-01-11 04:45:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDEwRTdCOEY3RkZDRTA0AA== [2026-01-11 04:45:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:45:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDEwRTdCOEY3RkZDRTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDEwRTdCOEY3RkZDRTA0AA==\",\"timestamp\":\"1768086923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:45:28+05:30"} [2026-01-11 04:45:29] [DEBUG] Ignoring event: delivered [2026-01-11 04:45:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:15:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzRjlCMEU1MzE1RTIyODY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzRjlCMEU1MzE1RTIyODY4AA==", "timestamp": "1768086929", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:45:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:45:31] [INFO] Sending instructions to 917202000200 [2026-01-11 04:45:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:45:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:45:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "811ada0272ea42f9aa20352a4fcd98a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:45:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzRjlCMEU1MzE1RTIyODY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzRjlCMEU1MzE1RTIyODY4AA==\",\"timestamp\":\"1768086929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:45:37+05:30"} [2026-01-11 04:45:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzRjlCMEU1MzE1RTIyODY4AA== [2026-01-11 04:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:45:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzRjlCMEU1MzE1RTIyODY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzRjlCMEU1MzE1RTIyODY4AA==\",\"timestamp\":\"1768086929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:45:37+05:30"} [2026-01-11 04:45:37] [DEBUG] Ignoring event: delivered [2026-01-11 04:46:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:16:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3ODlBQTNCMTBBQUUyMDRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3ODlBQTNCMTBBQUUyMDRFAA==", "timestamp": "1768086966", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:46:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:46:08] [INFO] Sending instructions to 917202000200 [2026-01-11 04:46:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:46:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:46:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41a41d8a9ef14178a9d8b7a604da4ba4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:46:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:16:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5N0ZERjhFRjA5RkRCRjY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5N0ZERjhFRjA5RkRCRjY4AA==", "timestamp": "1768086972", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:46:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:46:13] [INFO] Sending instructions to 917202000200 [2026-01-11 04:46:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:46:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:46:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0abd4427435d422c9e31e05c3f0b0f32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:46:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:16:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MEJDOEZFRDU4QTEzRkVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MEJDOEZFRDU4QTEzRkVBAA==", "timestamp": "1768086977", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:46:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:46:19] [INFO] Sending instructions to 917202000200 [2026-01-11 04:46:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:46:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:46:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "392eae451c854620a70e46a22481a700", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:46:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3ODlBQTNCMTBBQUUyMDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3ODlBQTNCMTBBQUUyMDRFAA==\",\"timestamp\":\"1768086966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:46:18+05:30"} [2026-01-11 04:46:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3ODlBQTNCMTBBQUUyMDRFAA== [2026-01-11 04:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:46:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3ODlBQTNCMTBBQUUyMDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3ODlBQTNCMTBBQUUyMDRFAA==\",\"timestamp\":\"1768086966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:46:18+05:30"} [2026-01-11 04:46:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:46:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5N0ZERjhFRjA5RkRCRjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5N0ZERjhFRjA5RkRCRjY4AA==\",\"timestamp\":\"1768086972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:46:18+05:30"} [2026-01-11 04:46:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:46:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5N0ZERjhFRjA5RkRCRjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5N0ZERjhFRjA5RkRCRjY4AA==\",\"timestamp\":\"1768086972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:46:18+05:30"} [2026-01-11 04:46:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5N0ZERjhFRjA5RkRCRjY4AA== [2026-01-11 04:46:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:46:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MEJDOEZFRDU4QTEzRkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MEJDOEZFRDU4QTEzRkVBAA==\",\"timestamp\":\"1768086977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:46:19+05:30"} [2026-01-11 04:46:20] [DEBUG] Ignoring event: delivered [2026-01-11 04:46:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:46:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MEJDOEZFRDU4QTEzRkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MEJDOEZFRDU4QTEzRkVBAA==\",\"timestamp\":\"1768086977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:46:19+05:30"} [2026-01-11 04:46:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MEJDOEZFRDU4QTEzRkVBAA== [2026-01-11 04:46:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:16:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMUVEOEQ1QkZCMjBCMDQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMUVEOEQ1QkZCMjBCMDQ1AA==", "timestamp": "1768087013", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:46:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:46:55] [INFO] Sending instructions to 917202000200 [2026-01-11 04:46:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:46:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:46:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae5551dc66534bdfaf6328dd8a6603df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:46:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:46:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMUVEOEQ1QkZCMjBCMDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMUVEOEQ1QkZCMjBCMDQ1AA==\",\"timestamp\":\"1768087013\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:46:57+05:30"} [2026-01-11 04:46:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMUVEOEQ1QkZCMjBCMDQ1AA== [2026-01-11 04:47:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:17:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzNEE3QTY1MTIwNzhENEU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzNEE3QTY1MTIwNzhENEU4AA==", "timestamp": "1768087020", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:47:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:47:01] [INFO] Sending instructions to 917202000200 [2026-01-11 04:47:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:47:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:47:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b262bb79ca44867b7361a51b78441e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:47:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzNEE3QTY1MTIwNzhENEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzNEE3QTY1MTIwNzhENEU4AA==\",\"timestamp\":\"1768087020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:47:03+05:30"} [2026-01-11 04:47:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:47:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzNEE3QTY1MTIwNzhENEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzNEE3QTY1MTIwNzhENEU4AA==\",\"timestamp\":\"1768087020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:47:03+05:30"} [2026-01-11 04:47:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzNEE3QTY1MTIwNzhENEU4AA== [2026-01-11 04:47:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:17:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCODZCMDBDOTU1MkIyMDQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCODZCMDBDOTU1MkIyMDQwAA==", "timestamp": "1768087026", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:47:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:47:07] [INFO] Sending instructions to 917202000200 [2026-01-11 04:47:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:47:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:47:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "acfc501dd5a3485e80ba5936e81665c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCODZCMDBDOTU1MkIyMDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCODZCMDBDOTU1MkIyMDQwAA==\",\"timestamp\":\"1768087026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:47:09+05:30"} [2026-01-11 04:47:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCODZCMDBDOTU1MkIyMDQwAA== [2026-01-11 04:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCODZCMDBDOTU1MkIyMDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCODZCMDBDOTU1MkIyMDQwAA==\",\"timestamp\":\"1768087026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:47:09+05:30"} [2026-01-11 04:47:09] [DEBUG] Ignoring event: delivered [2026-01-11 04:47:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:17:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNEJGOEU1RkIxREZCNkU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNEJGOEU1RkIxREZCNkU0AA==", "timestamp": "1768087032", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:47:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:47:14] [INFO] Sending instructions to 917202000200 [2026-01-11 04:47:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:47:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:47:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c8a5dc62139407abc81990637fbdac0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:47:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNEJGOEU1RkIxREZCNkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNEJGOEU1RkIxREZCNkU0AA==\",\"timestamp\":\"1768087032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:47:16+05:30"} [2026-01-11 04:47:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNEJGOEU1RkIxREZCNkU0AA== [2026-01-11 04:47:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNEJGOEU1RkIxREZCNkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwNEJGOEU1RkIxREZCNkU0AA==\",\"timestamp\":\"1768087032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:47:16+05:30"} [2026-01-11 04:47:16] [DEBUG] Ignoring event: delivered [2026-01-11 04:47:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:17:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0MzAwNTkwNTI2QkMzQUE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0MzAwNTkwNTI2QkMzQUE0AA==", "timestamp": "1768087068", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:47:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:47:50] [INFO] Sending instructions to 917202000200 [2026-01-11 04:47:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:47:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:47:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b830adf86c6e4b139860bda4456c5b09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:47:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0MzAwNTkwNTI2QkMzQUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0MzAwNTkwNTI2QkMzQUE0AA==\",\"timestamp\":\"1768087068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:47:52+05:30"} [2026-01-11 04:47:53] [DEBUG] Ignoring event: delivered [2026-01-11 04:47:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0MzAwNTkwNTI2QkMzQUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0MzAwNTkwNTI2QkMzQUE0AA==\",\"timestamp\":\"1768087068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:47:52+05:30"} [2026-01-11 04:47:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM0MzAwNTkwNTI2QkMzQUE0AA== [2026-01-11 04:47:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:17:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMTc5RUVDNDFBOUU4RDY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMTc5RUVDNDFBOUU4RDY2AA==", "timestamp": "1768087074", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:47:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:47:55] [INFO] Sending instructions to 917202000200 [2026-01-11 04:47:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:47:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:47:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ae5839e633543d49bbdd838b0e7c8f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMTc5RUVDNDFBOUU4RDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMTc5RUVDNDFBOUU4RDY2AA==\",\"timestamp\":\"1768087074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:00+05:30"} [2026-01-11 04:48:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMTc5RUVDNDFBOUU4RDY2AA== [2026-01-11 04:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:47:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMTc5RUVDNDFBOUU4RDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMTc5RUVDNDFBOUU4RDY2AA==\",\"timestamp\":\"1768087074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:00+05:30"} [2026-01-11 04:48:00] [DEBUG] Ignoring event: delivered [2026-01-11 04:48:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:18:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4RkNDQkU1NzYyMDdDNkY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4RkNDQkU1NzYyMDdDNkY0AA==", "timestamp": "1768087079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:48:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:48:02] [INFO] Sending instructions to 917202000200 [2026-01-11 04:48:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:48:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:48:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a80edcff0c5e48d6836530649622be34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4RkNDQkU1NzYyMDdDNkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4RkNDQkU1NzYyMDdDNkY0AA==\",\"timestamp\":\"1768087079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:05+05:30"} [2026-01-11 04:48:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4RkNDQkU1NzYyMDdDNkY0AA== [2026-01-11 04:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4RkNDQkU1NzYyMDdDNkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4RkNDQkU1NzYyMDdDNkY0AA==\",\"timestamp\":\"1768087079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:05+05:30"} [2026-01-11 04:48:06] [DEBUG] Ignoring event: delivered [2026-01-11 04:48:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:18:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxMUU1ODNBRDNFNUFFMjBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxMUU1ODNBRDNFNUFFMjBDAA==", "timestamp": "1768087116", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:48:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:48:38] [INFO] Sending instructions to 917202000200 [2026-01-11 04:48:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:48:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:48:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "696e2620858240a3861ca55461dc5cc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:48:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:48:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxMUU1ODNBRDNFNUFFMjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxMUU1ODNBRDNFNUFFMjBDAA==\",\"timestamp\":\"1768087116\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:40+05:30"} [2026-01-11 04:48:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxMUU1ODNBRDNFNUFFMjBDAA== [2026-01-11 04:48:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:48:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxMUU1ODNBRDNFNUFFMjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxMUU1ODNBRDNFNUFFMjBDAA==\",\"timestamp\":\"1768087116\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:40+05:30"} [2026-01-11 04:48:41] [DEBUG] Ignoring event: delivered [2026-01-11 04:48:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:18:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNEYyQkVGNEI0QjY2OUVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNEYyQkVGNEI0QjY2OUVDAA==", "timestamp": "1768087122", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:48:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:48:43] [INFO] Sending instructions to 917202000200 [2026-01-11 04:48:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:48:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:48:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5ead6440ece4c3f812abfcfa6654dc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:48:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:48:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNEYyQkVGNEI0QjY2OUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNEYyQkVGNEI0QjY2OUVDAA==\",\"timestamp\":\"1768087122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:49+05:30"} [2026-01-11 04:48:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNEYyQkVGNEI0QjY2OUVDAA== [2026-01-11 04:48:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:48:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNEYyQkVGNEI0QjY2OUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNEYyQkVGNEI0QjY2OUVDAA==\",\"timestamp\":\"1768087122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:49+05:30"} [2026-01-11 04:48:49] [DEBUG] Ignoring event: delivered [2026-01-11 04:48:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:18:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGRDlDNkQyRUQ4MzlGNENFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGRDlDNkQyRUQ4MzlGNENFAA==", "timestamp": "1768087128", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:48:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:48:49] [INFO] Sending instructions to 917202000200 [2026-01-11 04:48:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:48:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:48:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51c4b3ad68dd4d85bf19f9876ed0a87e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:48:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:48:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGRDlDNkQyRUQ4MzlGNENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGRDlDNkQyRUQ4MzlGNENFAA==\",\"timestamp\":\"1768087128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:55+05:30"} [2026-01-11 04:48:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGRDlDNkQyRUQ4MzlGNENFAA== [2026-01-11 04:48:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:48:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGRDlDNkQyRUQ4MzlGNENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGRDlDNkQyRUQ4MzlGNENFAA==\",\"timestamp\":\"1768087128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:48:55+05:30"} [2026-01-11 04:48:55] [DEBUG] Ignoring event: delivered [2026-01-11 04:49:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:19:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDNEY5OTg3RUVCMkUwMTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDNEY5OTg3RUVCMkUwMTYxAA==", "timestamp": "1768087164", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:49:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:49:27] [INFO] Sending instructions to 917202000200 [2026-01-11 04:49:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:49:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:49:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb92e8ee471344239de72f9f8789496c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:49:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:49:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDNEY5OTg3RUVCMkUwMTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDNEY5OTg3RUVCMkUwMTYxAA==\",\"timestamp\":\"1768087164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:49:28+05:30"} [2026-01-11 04:49:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDNEY5OTg3RUVCMkUwMTYxAA== [2026-01-11 04:49:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:49:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDNEY5OTg3RUVCMkUwMTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDNEY5OTg3RUVCMkUwMTYxAA==\",\"timestamp\":\"1768087164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:49:28+05:30"} [2026-01-11 04:49:29] [DEBUG] Ignoring event: delivered [2026-01-11 04:49:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:19:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMTQ0QjAzMjE3Q0RFRDhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMTQ0QjAzMjE3Q0RFRDhDAA==", "timestamp": "1768087171", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:49:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:49:32] [INFO] Sending instructions to 917202000200 [2026-01-11 04:49:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:49:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:49:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a628550fe40546d588a1427ad9a0a320", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:49:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMTQ0QjAzMjE3Q0RFRDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMTQ0QjAzMjE3Q0RFRDhDAA==\",\"timestamp\":\"1768087171\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:49:34+05:30"} [2026-01-11 04:49:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMTQ0QjAzMjE3Q0RFRDhDAA== [2026-01-11 04:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:49:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMTQ0QjAzMjE3Q0RFRDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMTQ0QjAzMjE3Q0RFRDhDAA==\",\"timestamp\":\"1768087171\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:49:34+05:30"} [2026-01-11 04:49:35] [DEBUG] Ignoring event: delivered [2026-01-11 04:49:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:19:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwODM1NTAyRDQ4NjdDNEMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwODM1NTAyRDQ4NjdDNEMxAA==", "timestamp": "1768087176", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:49:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:49:38] [INFO] Sending instructions to 917202000200 [2026-01-11 04:49:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:49:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:49:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5808bd8739a496f94264e6750398fc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:49:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:19:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDOERBNTMzRUZBRTQ1RTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDOERBNTMzRUZBRTQ1RTE4AA==", "timestamp": "1768087182", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:49:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:49:44] [INFO] Sending instructions to 917202000200 [2026-01-11 04:49:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:49:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:49:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "671c4280e8d9411b8e6c4e5abd63cfd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:49:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:49:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwODM1NTAyRDQ4NjdDNEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwODM1NTAyRDQ4NjdDNEMxAA==\",\"timestamp\":\"1768087176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:49:43+05:30"} [2026-01-11 04:49:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwODM1NTAyRDQ4NjdDNEMxAA== [2026-01-11 04:49:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:49:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwODM1NTAyRDQ4NjdDNEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwODM1NTAyRDQ4NjdDNEMxAA==\",\"timestamp\":\"1768087176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:49:43+05:30"} [2026-01-11 04:49:44] [DEBUG] Ignoring event: delivered [2026-01-11 04:49:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:49:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDOERBNTMzRUZBRTQ1RTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDOERBNTMzRUZBRTQ1RTE4AA==\",\"timestamp\":\"1768087182\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:49:44+05:30"} [2026-01-11 04:49:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDOERBNTMzRUZBRTQ1RTE4AA== [2026-01-11 04:49:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:49:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDOERBNTMzRUZBRTQ1RTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDOERBNTMzRUZBRTQ1RTE4AA==\",\"timestamp\":\"1768087182\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:49:44+05:30"} [2026-01-11 04:49:44] [DEBUG] Ignoring event: delivered [2026-01-11 04:50:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:20:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxQ0IwMjdDNUMzNjUzMjk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxQ0IwMjdDNUMzNjUzMjk5AA==", "timestamp": "1768087219", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:50:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:50:20] [INFO] Sending instructions to 917202000200 [2026-01-11 04:50:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:50:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:50:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce486a0a201441e798d36f6abf9dc603", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:50:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxQ0IwMjdDNUMzNjUzMjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxQ0IwMjdDNUMzNjUzMjk5AA==\",\"timestamp\":\"1768087219\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:50:25+05:30"} [2026-01-11 04:50:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxQ0IwMjdDNUMzNjUzMjk5AA== [2026-01-11 04:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:50:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxQ0IwMjdDNUMzNjUzMjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxQ0IwMjdDNUMzNjUzMjk5AA==\",\"timestamp\":\"1768087219\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:50:25+05:30"} [2026-01-11 04:50:25] [DEBUG] Ignoring event: delivered [2026-01-11 04:50:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:20:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3RjEyQjEzRkM3QzRBNjAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3RjEyQjEzRkM3QzRBNjAxAA==", "timestamp": "1768087224", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:50:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:50:26] [INFO] Sending instructions to 917202000200 [2026-01-11 04:50:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:50:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:50:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9487bcfa78c442d9a618841728262a97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:50:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:20:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0RURCQTVEMTU2ODhBNDMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0RURCQTVEMTU2ODhBNDMxAA==", "timestamp": "1768087230", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:50:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:50:32] [INFO] Sending instructions to 917202000200 [2026-01-11 04:50:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:50:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:50:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:50:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3RjEyQjEzRkM3QzRBNjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3RjEyQjEzRkM3QzRBNjAxAA==\",\"timestamp\":\"1768087224\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:50:32+05:30"} [2026-01-11 04:50:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3RjEyQjEzRkM3QzRBNjAxAA== [2026-01-11 04:50:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:50:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3RjEyQjEzRkM3QzRBNjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3RjEyQjEzRkM3QzRBNjAxAA==\",\"timestamp\":\"1768087224\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:50:32+05:30"} [2026-01-11 04:50:32] [DEBUG] Ignoring event: delivered [2026-01-11 04:50:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7805f11aa9f0465fa066bb95d394fe10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:50:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:50:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0RURCQTVEMTU2ODhBNDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0RURCQTVEMTU2ODhBNDMxAA==\",\"timestamp\":\"1768087230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:50:34+05:30"} [2026-01-11 04:50:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:50:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0RURCQTVEMTU2ODhBNDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0RURCQTVEMTU2ODhBNDMxAA==\",\"timestamp\":\"1768087230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:50:34+05:30"} [2026-01-11 04:50:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0RURCQTVEMTU2ODhBNDMxAA== [2026-01-11 04:50:35] [DEBUG] Ignoring event: delivered [2026-01-11 04:51:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:21:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2MjU0OEQ3ODNDMTRENDlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2MjU0OEQ3ODNDMTRENDlGAA==", "timestamp": "1768087267", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:51:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:51:08] [INFO] Sending instructions to 917202000200 [2026-01-11 04:51:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:51:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:51:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00644a502658478fa6d4925545b842aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:51:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:51:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2MjU0OEQ3ODNDMTRENDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2MjU0OEQ3ODNDMTRENDlGAA==\",\"timestamp\":\"1768087267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:51:10+05:30"} [2026-01-11 04:51:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2MjU0OEQ3ODNDMTRENDlGAA== [2026-01-11 04:51:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:51:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2MjU0OEQ3ODNDMTRENDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2MjU0OEQ3ODNDMTRENDlGAA==\",\"timestamp\":\"1768087267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:51:10+05:30"} [2026-01-11 04:51:10] [DEBUG] Ignoring event: delivered [2026-01-11 04:51:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:21:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2OTQxMkEwQTRDOENBOEEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2OTQxMkEwQTRDOENBOEEyAA==", "timestamp": "1768087272", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:51:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:51:14] [INFO] Sending instructions to 917202000200 [2026-01-11 04:51:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:51:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:51:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad70f74d561743959876152d6b661e51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:51:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:51:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2OTQxMkEwQTRDOENBOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2OTQxMkEwQTRDOENBOEEyAA==\",\"timestamp\":\"1768087272\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:51:15+05:30"} [2026-01-11 04:51:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2OTQxMkEwQTRDOENBOEEyAA== [2026-01-11 04:51:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:51:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2OTQxMkEwQTRDOENBOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2OTQxMkEwQTRDOENBOEEyAA==\",\"timestamp\":\"1768087272\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:51:15+05:30"} [2026-01-11 04:51:15] [DEBUG] Ignoring event: delivered [2026-01-11 04:51:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:21:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4MUZCM0NEMzkzNTVDMTZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4MUZCM0NEMzkzNTVDMTZGAA==", "timestamp": "1768087278", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:51:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:51:20] [INFO] Sending instructions to 917202000200 [2026-01-11 04:51:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:51:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:51:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8172696f874c458bbdb59b529f0a895f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:51:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:51:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4MUZCM0NEMzkzNTVDMTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4MUZCM0NEMzkzNTVDMTZGAA==\",\"timestamp\":\"1768087278\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:51:22+05:30"} [2026-01-11 04:51:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4MUZCM0NEMzkzNTVDMTZGAA== [2026-01-11 04:51:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:51:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4MUZCM0NEMzkzNTVDMTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4MUZCM0NEMzkzNTVDMTZGAA==\",\"timestamp\":\"1768087278\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:51:22+05:30"} [2026-01-11 04:51:22] [DEBUG] Ignoring event: delivered [2026-01-11 04:51:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:21:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwRTFFNTRFNjgyN0FERTI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwRTFFNTRFNjgyN0FERTI4AA==", "timestamp": "1768087315", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:51:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:51:56] [INFO] Sending instructions to 917202000200 [2026-01-11 04:51:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:51:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:51:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5ee3aca156e4839b366ad3d03879d4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:52:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwRTFFNTRFNjgyN0FERTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwRTFFNTRFNjgyN0FERTI4AA==\",\"timestamp\":\"1768087315\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:01+05:30"} [2026-01-11 04:52:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwRTFFNTRFNjgyN0FERTI4AA== [2026-01-11 04:52:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwRTFFNTRFNjgyN0FERTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwRTFFNTRFNjgyN0FERTI4AA==\",\"timestamp\":\"1768087315\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:01+05:30"} [2026-01-11 04:52:01] [DEBUG] Ignoring event: delivered [2026-01-11 04:52:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:22:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y3MDQyNkZCNDFCRDRBMjNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y3MDQyNkZCNDFCRDRBMjNEAA==", "timestamp": "1768087320", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:52:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:52:02] [INFO] Sending instructions to 917202000200 [2026-01-11 04:52:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:52:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:52:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "611646b4b0e842619cdb9c0003037230", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:52:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:22:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NzE5MUMyRUE2N0IwODIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NzE5MUMyRUE2N0IwODIzAA==", "timestamp": "1768087326", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:52:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:52:07] [INFO] Sending instructions to 917202000200 [2026-01-11 04:52:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:52:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:52:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y3MDQyNkZCNDFCRDRBMjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y3MDQyNkZCNDFCRDRBMjNEAA==\",\"timestamp\":\"1768087320\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:07+05:30"} [2026-01-11 04:52:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y3MDQyNkZCNDFCRDRBMjNEAA== [2026-01-11 04:52:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y3MDQyNkZCNDFCRDRBMjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y3MDQyNkZCNDFCRDRBMjNEAA==\",\"timestamp\":\"1768087320\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:07+05:30"} [2026-01-11 04:52:07] [DEBUG] Ignoring event: delivered [2026-01-11 04:52:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e5e15a03cba493a9f85176b8389468d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:52:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NzE5MUMyRUE2N0IwODIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NzE5MUMyRUE2N0IwODIzAA==\",\"timestamp\":\"1768087326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:07+05:30"} [2026-01-11 04:52:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NzE5MUMyRUE2N0IwODIzAA== [2026-01-11 04:52:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NzE5MUMyRUE2N0IwODIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NzE5MUMyRUE2N0IwODIzAA==\",\"timestamp\":\"1768087326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:07+05:30"} [2026-01-11 04:52:07] [DEBUG] Ignoring event: delivered [2026-01-11 04:52:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:22:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2QzZBMDk4OTIzNEQ1ODREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2QzZBMDk4OTIzNEQ1ODREAA==", "timestamp": "1768087331", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:52:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:52:13] [INFO] Sending instructions to 917202000200 [2026-01-11 04:52:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:52:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:52:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2032d03d4463429a8e9b36e741c5053e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:52:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2QzZBMDk4OTIzNEQ1ODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2QzZBMDk4OTIzNEQ1ODREAA==\",\"timestamp\":\"1768087331\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:18+05:30"} [2026-01-11 04:52:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2QzZBMDk4OTIzNEQ1ODREAA== [2026-01-11 04:52:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2QzZBMDk4OTIzNEQ1ODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2QzZBMDk4OTIzNEQ1ODREAA==\",\"timestamp\":\"1768087331\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:18+05:30"} [2026-01-11 04:52:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:52:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:22:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3OEYxRDgxOEQ3MkZGNjhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3OEYxRDgxOEQ3MkZGNjhFAA==", "timestamp": "1768087367", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:52:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:52:49] [INFO] Sending instructions to 917202000200 [2026-01-11 04:52:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:52:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:52:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5a73a9363334e1186b247b9723bc98a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:52:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3OEYxRDgxOEQ3MkZGNjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3OEYxRDgxOEQ3MkZGNjhFAA==\",\"timestamp\":\"1768087367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:54+05:30"} [2026-01-11 04:52:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3OEYxRDgxOEQ3MkZGNjhFAA== [2026-01-11 04:52:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3OEYxRDgxOEQ3MkZGNjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3OEYxRDgxOEQ3MkZGNjhFAA==\",\"timestamp\":\"1768087367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:52:54+05:30"} [2026-01-11 04:52:54] [DEBUG] Ignoring event: delivered [2026-01-11 04:52:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:22:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFFQzA1Q0ZCMzU4QjEyNkE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFFQzA1Q0ZCMzU4QjEyNkE4AA==", "timestamp": "1768087373", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:52:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:52:55] [INFO] Sending instructions to 917202000200 [2026-01-11 04:52:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:52:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:52:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "113cc7ed8752479cbdf68b1088766066", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:53:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:23:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MUZDQTlEODk3NjNFMTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MUZDQTlEODk3NjNFMTYxAA==", "timestamp": "1768087378", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:53:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:53:00] [INFO] Sending instructions to 917202000200 [2026-01-11 04:53:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:53:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:53:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d9c7a0d21314a61a5a20f22bf23b2de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:53:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFFQzA1Q0ZCMzU4QjEyNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFFQzA1Q0ZCMzU4QjEyNkE4AA==\",\"timestamp\":\"1768087373\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:02+05:30"} [2026-01-11 04:53:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFFQzA1Q0ZCMzU4QjEyNkE4AA== [2026-01-11 04:53:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MUZDQTlEODk3NjNFMTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MUZDQTlEODk3NjNFMTYxAA==\",\"timestamp\":\"1768087378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:02+05:30"} [2026-01-11 04:53:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:52:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFFQzA1Q0ZCMzU4QjEyNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFFQzA1Q0ZCMzU4QjEyNkE4AA==\",\"timestamp\":\"1768087373\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:02+05:30"} [2026-01-11 04:53:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:53:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MUZDQTlEODk3NjNFMTYxAA== [2026-01-11 04:53:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MUZDQTlEODk3NjNFMTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MUZDQTlEODk3NjNFMTYxAA==\",\"timestamp\":\"1768087378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:02+05:30"} [2026-01-11 04:53:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:53:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:23:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RjM5RkNFQzYwODJGODJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RjM5RkNFQzYwODJGODJDAA==", "timestamp": "1768087383", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:53:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:53:05] [INFO] Sending instructions to 917202000200 [2026-01-11 04:53:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:53:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:53:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45775dc537f44ec8896578442e36f4be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RjM5RkNFQzYwODJGODJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RjM5RkNFQzYwODJGODJDAA==\",\"timestamp\":\"1768087383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:09+05:30"} [2026-01-11 04:53:10] [DEBUG] Ignoring event: delivered [2026-01-11 04:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RjM5RkNFQzYwODJGODJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RjM5RkNFQzYwODJGODJDAA==\",\"timestamp\":\"1768087383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:09+05:30"} [2026-01-11 04:53:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RjM5RkNFQzYwODJGODJDAA== [2026-01-11 04:53:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:23:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5NUZENEVEMTgxNUQwMEY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5NUZENEVEMTgxNUQwMEY4AA==", "timestamp": "1768087388", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:53:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:53:11] [INFO] Sending instructions to 917202000200 [2026-01-11 04:53:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:53:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:53:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81e21202bead496fbc924e6aecc3e02a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:53:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5NUZENEVEMTgxNUQwMEY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5NUZENEVEMTgxNUQwMEY4AA==\",\"timestamp\":\"1768087388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:16+05:30"} [2026-01-11 04:53:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5NUZENEVEMTgxNUQwMEY4AA== [2026-01-11 04:53:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5NUZENEVEMTgxNUQwMEY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5NUZENEVEMTgxNUQwMEY4AA==\",\"timestamp\":\"1768087388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:16+05:30"} [2026-01-11 04:53:16] [DEBUG] Ignoring event: delivered [2026-01-11 04:53:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:23:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTAzMTRGRDUxN0EyOUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTAzMTRGRDUxN0EyOUREAA==", "timestamp": "1768087395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:53:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:53:17] [INFO] Sending instructions to 917202000200 [2026-01-11 04:53:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:53:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:53:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "174123f8e2ec48c9a777c4ae1a1f641e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:53:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTAzMTRGRDUxN0EyOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTAzMTRGRDUxN0EyOUREAA==\",\"timestamp\":\"1768087395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:20+05:30"} [2026-01-11 04:53:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTAzMTRGRDUxN0EyOUREAA== [2026-01-11 04:53:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTAzMTRGRDUxN0EyOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTAzMTRGRDUxN0EyOUREAA==\",\"timestamp\":\"1768087395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:20+05:30"} [2026-01-11 04:53:21] [DEBUG] Ignoring event: delivered [2026-01-11 04:53:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:23:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5Q0Y4MEExOEI0RTk0RkYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5Q0Y4MEExOEI0RTk0RkYyAA==", "timestamp": "1768087401", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:53:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:53:23] [INFO] Sending instructions to 917202000200 [2026-01-11 04:53:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:53:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:53:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8364801dcc6d49889eb52d9526efcb25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:53:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5Q0Y4MEExOEI0RTk0RkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5Q0Y4MEExOEI0RTk0RkYyAA==\",\"timestamp\":\"1768087401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:28+05:30"} [2026-01-11 04:53:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5Q0Y4MEExOEI0RTk0RkYyAA== [2026-01-11 04:53:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5Q0Y4MEExOEI0RTk0RkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5Q0Y4MEExOEI0RTk0RkYyAA==\",\"timestamp\":\"1768087401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:28+05:30"} [2026-01-11 04:53:28] [DEBUG] Ignoring event: delivered [2026-01-11 04:53:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:23:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRDODNBQUQ3RkFGQTcxRDU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRDODNBQUQ3RkFGQTcxRDU0AA==", "timestamp": "1768087407", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:53:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:53:29] [INFO] Sending instructions to 917202000200 [2026-01-11 04:53:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:53:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:53:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdf991e1f2944fe09276326ded620a7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRDODNBQUQ3RkFGQTcxRDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRDODNBQUQ3RkFGQTcxRDU0AA==\",\"timestamp\":\"1768087407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:30+05:30"} [2026-01-11 04:53:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRDODNBQUQ3RkFGQTcxRDU0AA== [2026-01-11 04:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRDODNBQUQ3RkFGQTcxRDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRDODNBQUQ3RkFGQTcxRDU0AA==\",\"timestamp\":\"1768087407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:30+05:30"} [2026-01-11 04:53:31] [DEBUG] Ignoring event: delivered [2026-01-11 04:53:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:23:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMzQ1RUVDQUU2RjAwOUNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMzQ1RUVDQUU2RjAwOUNDAA==", "timestamp": "1768087413", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:53:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:53:34] [INFO] Sending instructions to 917202000200 [2026-01-11 04:53:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:53:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:53:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8aeedddd81704657a862b0e21d5519c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:53:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMzQ1RUVDQUU2RjAwOUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMzQ1RUVDQUU2RjAwOUNDAA==\",\"timestamp\":\"1768087413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:37+05:30"} [2026-01-11 04:53:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMzQ1RUVDQUU2RjAwOUNDAA== [2026-01-11 04:53:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMzQ1RUVDQUU2RjAwOUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMzQ1RUVDQUU2RjAwOUNDAA==\",\"timestamp\":\"1768087413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:37+05:30"} [2026-01-11 04:53:38] [DEBUG] Ignoring event: delivered [2026-01-11 04:53:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:23:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0N0Q4OTVBOTYzQkE2NkFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0N0Q4OTVBOTYzQkE2NkFBAA==", "timestamp": "1768087418", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:53:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:53:40] [INFO] Sending instructions to 917202000200 [2026-01-11 04:53:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:53:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:53:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7955730b88264efa90b2d20aaa498ae7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0N0Q4OTVBOTYzQkE2NkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0N0Q4OTVBOTYzQkE2NkFBAA==\",\"timestamp\":\"1768087418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:42+05:30"} [2026-01-11 04:53:43] [DEBUG] Ignoring event: delivered [2026-01-11 04:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0N0Q4OTVBOTYzQkE2NkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0N0Q4OTVBOTYzQkE2NkFBAA==\",\"timestamp\":\"1768087418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:53:42+05:30"} [2026-01-11 04:53:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0N0Q4OTVBOTYzQkE2NkFBAA== [2026-01-11 04:54:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:24:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MTA1M0Q1NEY2Nzk3RDFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MTA1M0Q1NEY2Nzk3RDFEAA==", "timestamp": "1768087454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:54:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:54:16] [INFO] Sending instructions to 917202000200 [2026-01-11 04:54:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:54:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:54:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41ed2bf2bea946d9be492be85acf3f61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:54:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:24:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFCRjNDNkE4NDk0NTA2NzRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFCRjNDNkE4NDk0NTA2NzRBAA==", "timestamp": "1768087461", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:54:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:54:22] [INFO] Sending instructions to 917202000200 [2026-01-11 04:54:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:54:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MTA1M0Q1NEY2Nzk3RDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MTA1M0Q1NEY2Nzk3RDFEAA==\",\"timestamp\":\"1768087454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:54:22+05:30"} [2026-01-11 04:54:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MTA1M0Q1NEY2Nzk3RDFEAA== [2026-01-11 04:54:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "398ed7b61fea4923808bc403c787d954", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MTA1M0Q1NEY2Nzk3RDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MTA1M0Q1NEY2Nzk3RDFEAA==\",\"timestamp\":\"1768087454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:54:22+05:30"} [2026-01-11 04:54:22] [DEBUG] Ignoring event: delivered [2026-01-11 04:54:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFCRjNDNkE4NDk0NTA2NzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFCRjNDNkE4NDk0NTA2NzRBAA==\",\"timestamp\":\"1768087461\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:54:24+05:30"} [2026-01-11 04:54:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFCRjNDNkE4NDk0NTA2NzRBAA== [2026-01-11 04:54:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFCRjNDNkE4NDk0NTA2NzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFCRjNDNkE4NDk0NTA2NzRBAA==\",\"timestamp\":\"1768087461\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:54:24+05:30"} [2026-01-11 04:54:25] [DEBUG] Ignoring event: delivered [2026-01-11 04:54:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:24:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFMzgwOUU4QjlGQkE5NThDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFMzgwOUU4QjlGQkE5NThDAA==", "timestamp": "1768087497", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:54:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:54:58] [INFO] Sending instructions to 917202000200 [2026-01-11 04:54:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:54:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:54:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0da20f3705a5401e916ed47d7b57a03d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:55:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:25:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ4RjdBQjc2NDdEOTc3M0NGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ4RjdBQjc2NDdEOTc3M0NGAA==", "timestamp": "1768087502", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:55:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:55:04] [INFO] Sending instructions to 917202000200 [2026-01-11 04:55:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:55:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:55:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3061f1004a764a68b2aeae1de03b5d2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:55:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFMzgwOUU4QjlGQkE5NThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFMzgwOUU4QjlGQkE5NThDAA==\",\"timestamp\":\"1768087497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:09+05:30"} [2026-01-11 04:55:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFMzgwOUU4QjlGQkE5NThDAA== [2026-01-11 04:55:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFMzgwOUU4QjlGQkE5NThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFMzgwOUU4QjlGQkE5NThDAA==\",\"timestamp\":\"1768087497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:09+05:30"} [2026-01-11 04:55:09] [DEBUG] Ignoring event: delivered [2026-01-11 04:55:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:25:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OTE0MjVFMTg5NkQ3OUYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OTE0MjVFMTg5NkQ3OUYxAA==", "timestamp": "1768087508", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:55:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:55:09] [INFO] Sending instructions to 917202000200 [2026-01-11 04:55:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:55:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:55:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ4RjdBQjc2NDdEOTc3M0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ4RjdBQjc2NDdEOTc3M0NGAA==\",\"timestamp\":\"1768087502\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:09+05:30"} [2026-01-11 04:55:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ4RjdBQjc2NDdEOTc3M0NGAA== [2026-01-11 04:55:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ4RjdBQjc2NDdEOTc3M0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ4RjdBQjc2NDdEOTc3M0NGAA==\",\"timestamp\":\"1768087502\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:09+05:30"} [2026-01-11 04:55:10] [DEBUG] Ignoring event: delivered [2026-01-11 04:55:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6809dd7ec604177a159dbd898d243a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:55:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OTE0MjVFMTg5NkQ3OUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OTE0MjVFMTg5NkQ3OUYxAA==\",\"timestamp\":\"1768087508\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:11+05:30"} [2026-01-11 04:55:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OTE0MjVFMTg5NkQ3OUYxAA== [2026-01-11 04:55:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OTE0MjVFMTg5NkQ3OUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OTE0MjVFMTg5NkQ3OUYxAA==\",\"timestamp\":\"1768087508\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:11+05:30"} [2026-01-11 04:55:12] [DEBUG] Ignoring event: delivered [2026-01-11 04:55:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:25:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI4RDlGMDZFM0M5Qjg1NTVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI4RDlGMDZFM0M5Qjg1NTVFAA==", "timestamp": "1768087545", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:55:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:55:47] [INFO] Sending instructions to 917202000200 [2026-01-11 04:55:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:55:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:55:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8780ba66b234d43a0d66c75d2ffc37e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:55:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI4RDlGMDZFM0M5Qjg1NTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI4RDlGMDZFM0M5Qjg1NTVFAA==\",\"timestamp\":\"1768087545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:49+05:30"} [2026-01-11 04:55:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI4RDlGMDZFM0M5Qjg1NTVFAA== [2026-01-11 04:55:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI4RDlGMDZFM0M5Qjg1NTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI4RDlGMDZFM0M5Qjg1NTVFAA==\",\"timestamp\":\"1768087545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:49+05:30"} [2026-01-11 04:55:49] [DEBUG] Ignoring event: delivered [2026-01-11 04:55:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:25:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3MTIzOUM3RjlBMUI1MEIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3MTIzOUM3RjlBMUI1MEIyAA==", "timestamp": "1768087550", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:55:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:55:52] [INFO] Sending instructions to 917202000200 [2026-01-11 04:55:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:55:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:55:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "928942c5dc914b1a9ae9c41d24916a0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3MTIzOUM3RjlBMUI1MEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3MTIzOUM3RjlBMUI1MEIyAA==\",\"timestamp\":\"1768087550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:57+05:30"} [2026-01-11 04:55:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3MTIzOUM3RjlBMUI1MEIyAA== [2026-01-11 04:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3MTIzOUM3RjlBMUI1MEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3MTIzOUM3RjlBMUI1MEIyAA==\",\"timestamp\":\"1768087550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:55:57+05:30"} [2026-01-11 04:55:57] [DEBUG] Ignoring event: delivered [2026-01-11 04:55:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:25:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRDM4N0Y2QTU4OTIxQ0M3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRDM4N0Y2QTU4OTIxQ0M3AA==", "timestamp": "1768087556", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:55:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:55:58] [INFO] Sending instructions to 917202000200 [2026-01-11 04:55:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:55:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:55:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b74cfdedaba04b0f98c349ecaf250976", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:56:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRDM4N0Y2QTU4OTIxQ0M3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRDM4N0Y2QTU4OTIxQ0M3AA==\",\"timestamp\":\"1768087556\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:02+05:30"} [2026-01-11 04:56:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRDM4N0Y2QTU4OTIxQ0M3AA== [2026-01-11 04:56:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRDM4N0Y2QTU4OTIxQ0M3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRDM4N0Y2QTU4OTIxQ0M3AA==\",\"timestamp\":\"1768087556\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:02+05:30"} [2026-01-11 04:56:03] [DEBUG] Ignoring event: delivered [2026-01-11 04:56:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:26:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGOUQyMUVDQjhCQUVEMUQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGOUQyMUVDQjhCQUVEMUQ3AA==", "timestamp": "1768087563", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:56:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:56:04] [INFO] Sending instructions to 917202000200 [2026-01-11 04:56:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:56:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:56:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb2278e48134486b8493dfe034344061", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:56:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGOUQyMUVDQjhCQUVEMUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGOUQyMUVDQjhCQUVEMUQ3AA==\",\"timestamp\":\"1768087563\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:12+05:30"} [2026-01-11 04:56:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGOUQyMUVDQjhCQUVEMUQ3AA== [2026-01-11 04:56:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGOUQyMUVDQjhCQUVEMUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGOUQyMUVDQjhCQUVEMUQ3AA==\",\"timestamp\":\"1768087563\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:12+05:30"} [2026-01-11 04:56:12] [DEBUG] Ignoring event: delivered [2026-01-11 04:56:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:26:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQzA1RTdDRDdDQjdCQjEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQzA1RTdDRDdDQjdCQjEwAA==", "timestamp": "1768087599", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:56:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:56:40] [INFO] Sending instructions to 917202000200 [2026-01-11 04:56:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:56:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:56:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6bd8a49a24b47df84f4a7bb17be4ed7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQzA1RTdDRDdDQjdCQjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQzA1RTdDRDdDQjdCQjEwAA==\",\"timestamp\":\"1768087599\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:45+05:30"} [2026-01-11 04:56:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQzA1RTdDRDdDQjdCQjEwAA== [2026-01-11 04:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQzA1RTdDRDdDQjdCQjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQzA1RTdDRDdDQjdCQjEwAA==\",\"timestamp\":\"1768087599\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:45+05:30"} [2026-01-11 04:56:46] [DEBUG] Ignoring event: delivered [2026-01-11 04:56:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:26:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2QkJGMTEwMkEwMzRGMDk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2QkJGMTEwMkEwMzRGMDk0AA==", "timestamp": "1768087604", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:56:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:56:46] [INFO] Sending instructions to 917202000200 [2026-01-11 04:56:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:56:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:56:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b56e94ed0a174a24b92a1de048d38365", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2QkJGMTEwMkEwMzRGMDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2QkJGMTEwMkEwMzRGMDk0AA==\",\"timestamp\":\"1768087604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:50+05:30"} [2026-01-11 04:56:51] [DEBUG] Ignoring event: delivered [2026-01-11 04:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2QkJGMTEwMkEwMzRGMDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2QkJGMTEwMkEwMzRGMDk0AA==\",\"timestamp\":\"1768087604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:50+05:30"} [2026-01-11 04:56:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2QkJGMTEwMkEwMzRGMDk0AA== [2026-01-11 04:56:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:26:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxNzY4OTM1NTk1ODUyMTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxNzY4OTM1NTk1ODUyMTI5AA==", "timestamp": "1768087610", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:56:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:56:51] [INFO] Sending instructions to 917202000200 [2026-01-11 04:56:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:56:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:56:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7db453f95dc4e22b87d689c97773513", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:56:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxNzY4OTM1NTk1ODUyMTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxNzY4OTM1NTk1ODUyMTI5AA==\",\"timestamp\":\"1768087610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:56+05:30"} [2026-01-11 04:56:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxNzY4OTM1NTk1ODUyMTI5AA== [2026-01-11 04:56:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxNzY4OTM1NTk1ODUyMTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAxNzY4OTM1NTk1ODUyMTI5AA==\",\"timestamp\":\"1768087610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:56:56+05:30"} [2026-01-11 04:56:56] [DEBUG] Ignoring event: delivered [2026-01-11 04:57:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:27:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VDQ0U3QjEyREVBNDZDM0I2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VDQ0U3QjEyREVBNDZDM0I2AA==", "timestamp": "1768087646", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:57:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:57:28] [INFO] Sending instructions to 917202000200 [2026-01-11 04:57:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:57:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:57:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf860812ea2e43d5b36cfe4552b1411b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:57:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:27:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzMTU1MkY2N0Y5MzQ3NzQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzMTU1MkY2N0Y5MzQ3NzQ5AA==", "timestamp": "1768087652", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:57:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:57:33] [INFO] Sending instructions to 917202000200 [2026-01-11 04:57:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:57:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:57:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VDQ0U3QjEyREVBNDZDM0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VDQ0U3QjEyREVBNDZDM0I2AA==\",\"timestamp\":\"1768087646\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:57:32+05:30"} [2026-01-11 04:57:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VDQ0U3QjEyREVBNDZDM0I2AA== [2026-01-11 04:57:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VDQ0U3QjEyREVBNDZDM0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VDQ0U3QjEyREVBNDZDM0I2AA==\",\"timestamp\":\"1768087646\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:57:32+05:30"} [2026-01-11 04:57:33] [DEBUG] Ignoring event: delivered [2026-01-11 04:57:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f74107c473646e7a9a5d1cddf12b536", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzMTU1MkY2N0Y5MzQ3NzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzMTU1MkY2N0Y5MzQ3NzQ5AA==\",\"timestamp\":\"1768087652\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:57:38+05:30"} [2026-01-11 04:57:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzMTU1MkY2N0Y5MzQ3NzQ5AA== [2026-01-11 04:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzMTU1MkY2N0Y5MzQ3NzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzMTU1MkY2N0Y5MzQ3NzQ5AA==\",\"timestamp\":\"1768087652\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:57:38+05:30"} [2026-01-11 04:57:38] [DEBUG] Ignoring event: delivered [2026-01-11 04:57:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:27:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NzUxQkUzNDQ5RTNBQTMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NzUxQkUzNDQ5RTNBQTMwAA==", "timestamp": "1768087657", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:57:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:57:39] [INFO] Sending instructions to 917202000200 [2026-01-11 04:57:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:57:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:57:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32e5371e98ef4ce89fcb0772436a7b3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:57:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NzUxQkUzNDQ5RTNBQTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NzUxQkUzNDQ5RTNBQTMwAA==\",\"timestamp\":\"1768087657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:57:44+05:30"} [2026-01-11 04:57:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NzUxQkUzNDQ5RTNBQTMwAA== [2026-01-11 04:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:57:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NzUxQkUzNDQ5RTNBQTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NzUxQkUzNDQ5RTNBQTMwAA==\",\"timestamp\":\"1768087657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:57:44+05:30"} [2026-01-11 04:57:44] [DEBUG] Ignoring event: delivered [2026-01-11 04:57:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:27:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZERjE4OEVCNzE0NThCREYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZERjE4OEVCNzE0NThCREYxAA==", "timestamp": "1768087663", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:57:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:57:45] [INFO] Sending instructions to 917202000200 [2026-01-11 04:57:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:57:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:57:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e5f62cdb1f64d9e8ff05620f193bbca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:57:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:57:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZERjE4OEVCNzE0NThCREYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZERjE4OEVCNzE0NThCREYxAA==\",\"timestamp\":\"1768087663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:57:49+05:30"} [2026-01-11 04:57:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZERjE4OEVCNzE0NThCREYxAA== [2026-01-11 04:57:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:57:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZERjE4OEVCNzE0NThCREYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZERjE4OEVCNzE0NThCREYxAA==\",\"timestamp\":\"1768087663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:57:49+05:30"} [2026-01-11 04:57:50] [DEBUG] Ignoring event: delivered [2026-01-11 04:58:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:28:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFNzA0Qzg0QTc2Q0RFNkM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFNzA0Qzg0QTc2Q0RFNkM4AA==", "timestamp": "1768087699", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:58:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:58:21] [INFO] Sending instructions to 917202000200 [2026-01-11 04:58:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:58:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:58:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abbe5c639fa34e1cad9358193e8df481", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:58:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:58:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFNzA0Qzg0QTc2Q0RFNkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFNzA0Qzg0QTc2Q0RFNkM4AA==\",\"timestamp\":\"1768087699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:58:23+05:30"} [2026-01-11 04:58:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFNzA0Qzg0QTc2Q0RFNkM4AA== [2026-01-11 04:58:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:58:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFNzA0Qzg0QTc2Q0RFNkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFNzA0Qzg0QTc2Q0RFNkM4AA==\",\"timestamp\":\"1768087699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:58:23+05:30"} [2026-01-11 04:58:24] [DEBUG] Ignoring event: delivered [2026-01-11 04:58:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:28:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NUFCQzU0NDUwM0QzRDZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NUFCQzU0NDUwM0QzRDZDAA==", "timestamp": "1768087704", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:58:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:58:26] [INFO] Sending instructions to 917202000200 [2026-01-11 04:58:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:58:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:58:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05620c78bf45408a833cf100f9062bb6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:58:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:58:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NUFCQzU0NDUwM0QzRDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NUFCQzU0NDUwM0QzRDZDAA==\",\"timestamp\":\"1768087704\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:58:31+05:30"} [2026-01-11 04:58:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NUFCQzU0NDUwM0QzRDZDAA== [2026-01-11 04:58:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:58:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NUFCQzU0NDUwM0QzRDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NUFCQzU0NDUwM0QzRDZDAA==\",\"timestamp\":\"1768087704\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:58:31+05:30"} [2026-01-11 04:58:31] [DEBUG] Ignoring event: delivered [2026-01-11 04:58:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:28:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTc0QkFDOTNGMzFCMEIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTc0QkFDOTNGMzFCMEIyAA==", "timestamp": "1768087709", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:58:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:58:31] [INFO] Sending instructions to 917202000200 [2026-01-11 04:58:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:58:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:58:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24f31e5939274aa1b4cbd93ff951f584", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:58:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:28:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDMUMyNzk0NkIxMDc1RDAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDMUMyNzk0NkIxMDc1RDAyAA==", "timestamp": "1768087715", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:58:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:58:37] [INFO] Sending instructions to 917202000200 [2026-01-11 04:58:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:58:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:58:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ef939b123ef4322b38439f419749761", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:58:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTc0QkFDOTNGMzFCMEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTc0QkFDOTNGMzFCMEIyAA==\",\"timestamp\":\"1768087709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:58:41+05:30"} [2026-01-11 04:58:42] [DEBUG] Ignoring event: delivered [2026-01-11 04:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:58:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTc0QkFDOTNGMzFCMEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTc0QkFDOTNGMzFCMEIyAA==\",\"timestamp\":\"1768087709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:58:41+05:30"} [2026-01-11 04:58:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTc0QkFDOTNGMzFCMEIyAA== [2026-01-11 04:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:58:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDMUMyNzk0NkIxMDc1RDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDMUMyNzk0NkIxMDc1RDAyAA==\",\"timestamp\":\"1768087715\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:58:41+05:30"} [2026-01-11 04:58:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDMUMyNzk0NkIxMDc1RDAyAA== [2026-01-11 04:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:58:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDMUMyNzk0NkIxMDc1RDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDMUMyNzk0NkIxMDc1RDAyAA==\",\"timestamp\":\"1768087715\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:58:41+05:30"} [2026-01-11 04:58:42] [DEBUG] Ignoring event: delivered [2026-01-11 04:59:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:29:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDAwNEY4MjMxMDk5QzQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDAwNEY4MjMxMDk5QzQ1AA==", "timestamp": "1768087752", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:59:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:59:14] [INFO] Sending instructions to 917202000200 [2026-01-11 04:59:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:59:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:59:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2064559873d84a4f85aba28337f9a70d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:59:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:29:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyMEM5MEI4QkE5MDVFOUI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyMEM5MEI4QkE5MDVFOUI3AA==", "timestamp": "1768087757", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:59:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:59:19] [INFO] Sending instructions to 917202000200 [2026-01-11 04:59:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:59:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:59:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2c41e5552fb4189a8d9367e7d12b376", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDAwNEY4MjMxMDk5QzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDAwNEY4MjMxMDk5QzQ1AA==\",\"timestamp\":\"1768087752\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:19+05:30"} [2026-01-11 04:59:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDAwNEY4MjMxMDk5QzQ1AA== [2026-01-11 04:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyMEM5MEI4QkE5MDVFOUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyMEM5MEI4QkE5MDVFOUI3AA==\",\"timestamp\":\"1768087757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:19+05:30"} [2026-01-11 04:59:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyMEM5MEI4QkE5MDVFOUI3AA== [2026-01-11 04:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyMEM5MEI4QkE5MDVFOUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyMEM5MEI4QkE5MDVFOUI3AA==\",\"timestamp\":\"1768087757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:19+05:30"} [2026-01-11 04:59:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDAwNEY4MjMxMDk5QzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGNDAwNEY4MjMxMDk5QzQ1AA==\",\"timestamp\":\"1768087752\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:19+05:30"} [2026-01-11 04:59:19] [DEBUG] Ignoring event: delivered [2026-01-11 04:59:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:29:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwREQ3QTFENkQ4Mjk0NDBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwREQ3QTFENkQ4Mjk0NDBFAA==", "timestamp": "1768087762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:59:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:59:24] [INFO] Sending instructions to 917202000200 [2026-01-11 04:59:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:59:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:59:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2edbb31215044738e51e44121c9ef3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:59:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:29:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGNjk3QTQ2MDRFNjUwODU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGNjk3QTQ2MDRFNjUwODU3AA==", "timestamp": "1768087768", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:59:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 04:59:29] [INFO] Sending instructions to 917202000200 [2026-01-11 04:59:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:59:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:59:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b45ae13193a4632abdb1ba8c199f973", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:59:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwREQ3QTFENkQ4Mjk0NDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwREQ3QTFENkQ4Mjk0NDBFAA==\",\"timestamp\":\"1768087762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:29+05:30"} [2026-01-11 04:59:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwREQ3QTFENkQ4Mjk0NDBFAA== [2026-01-11 04:59:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwREQ3QTFENkQ4Mjk0NDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwREQ3QTFENkQ4Mjk0NDBFAA==\",\"timestamp\":\"1768087762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:29+05:30"} [2026-01-11 04:59:30] [DEBUG] Ignoring event: delivered [2026-01-11 04:59:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGNjk3QTQ2MDRFNjUwODU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGNjk3QTQ2MDRFNjUwODU3AA==\",\"timestamp\":\"1768087768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:30+05:30"} [2026-01-11 04:59:31] [DEBUG] Ignoring event: delivered [2026-01-11 04:59:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGNjk3QTQ2MDRFNjUwODU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGNjk3QTQ2MDRFNjUwODU3AA==\",\"timestamp\":\"1768087768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:30+05:30"} [2026-01-11 04:59:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGNjk3QTQ2MDRFNjUwODU3AA== [2026-01-11 04:59:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:29:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5OTU4RDg0OEI5OTYwQTNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5OTU4RDg0OEI5OTYwQTNCAA==", "timestamp": "1768087773", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 04:59:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 04:59:34] [INFO] Sending instructions to 917202000200 [2026-01-11 04:59:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 04:59:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 04:59:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f96215398c9646f79b8ae2e5e99bf390", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 04:59:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5OTU4RDg0OEI5OTYwQTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5OTU4RDg0OEI5OTYwQTNCAA==\",\"timestamp\":\"1768087773\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:35+05:30"} [2026-01-11 04:59:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5OTU4RDg0OEI5OTYwQTNCAA== [2026-01-11 04:59:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T04:59:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5OTU4RDg0OEI5OTYwQTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5OTU4RDg0OEI5OTYwQTNCAA==\",\"timestamp\":\"1768087773\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T04:59:35+05:30"} [2026-01-11 04:59:36] [DEBUG] Ignoring event: delivered [2026-01-11 05:00:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:30:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBNTg3ODVFMDk3RjA4MkE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBNTg3ODVFMDk3RjA4MkE3AA==", "timestamp": "1768087809", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:00:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:00:11] [INFO] Sending instructions to 917202000200 [2026-01-11 05:00:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:00:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:00:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd0c8ac0125542ca85bb08b627573470", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:00:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBNTg3ODVFMDk3RjA4MkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBNTg3ODVFMDk3RjA4MkE3AA==\",\"timestamp\":\"1768087809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:13+05:30"} [2026-01-11 05:00:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBNTg3ODVFMDk3RjA4MkE3AA== [2026-01-11 05:00:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBNTg3ODVFMDk3RjA4MkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBNTg3ODVFMDk3RjA4MkE3AA==\",\"timestamp\":\"1768087809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:13+05:30"} [2026-01-11 05:00:15] [DEBUG] Ignoring event: delivered [2026-01-11 05:00:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:30:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENEQzNTQ1MEVFQTYxQ0REAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENEQzNTQ1MEVFQTYxQ0REAA==", "timestamp": "1768087815", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:00:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:00:17] [INFO] Sending instructions to 917202000200 [2026-01-11 05:00:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:00:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:00:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3845b1ef50c74070811bf06d7684f7b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:00:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENEQzNTQ1MEVFQTYxQ0REAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENEQzNTQ1MEVFQTYxQ0REAA==\",\"timestamp\":\"1768087815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:19+05:30"} [2026-01-11 05:00:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENEQzNTQ1MEVFQTYxQ0REAA== [2026-01-11 05:00:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENEQzNTQ1MEVFQTYxQ0REAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENEQzNTQ1MEVFQTYxQ0REAA==\",\"timestamp\":\"1768087815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:19+05:30"} [2026-01-11 05:00:19] [DEBUG] Ignoring event: delivered [2026-01-11 05:00:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:30:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBRDA4OTRGMDFCNDE2OTMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBRDA4OTRGMDFCNDE2OTMyAA==", "timestamp": "1768087822", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:00:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:00:24] [INFO] Sending instructions to 917202000200 [2026-01-11 05:00:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:00:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:00:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c94b739ec3db47bd9bd8c1e4aed427c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:00:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBRDA4OTRGMDFCNDE2OTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBRDA4OTRGMDFCNDE2OTMyAA==\",\"timestamp\":\"1768087822\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:29+05:30"} [2026-01-11 05:00:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBRDA4OTRGMDFCNDE2OTMyAA== [2026-01-11 05:00:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBRDA4OTRGMDFCNDE2OTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBRDA4OTRGMDFCNDE2OTMyAA==\",\"timestamp\":\"1768087822\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:29+05:30"} [2026-01-11 05:00:30] [DEBUG] Ignoring event: delivered [2026-01-11 05:00:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:30:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA4OEY5RUE2NTQ2RTU1MDAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA4OEY5RUE2NTQ2RTU1MDAzAA==", "timestamp": "1768087828", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:00:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:00:30] [INFO] Sending instructions to 917202000200 [2026-01-11 05:00:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:00:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:00:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7ab19c79cb54a6aaeb490ad40992911", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:00:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:30:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0VENzAwQjAzQjhBNjVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0VENzAwQjAzQjhBNjVEAA==", "timestamp": "1768087833", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:00:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:00:35] [INFO] Sending instructions to 917202000200 [2026-01-11 05:00:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:00:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:00:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA4OEY5RUE2NTQ2RTU1MDAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA4OEY5RUE2NTQ2RTU1MDAzAA==\",\"timestamp\":\"1768087828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:35+05:30"} [2026-01-11 05:00:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA4OEY5RUE2NTQ2RTU1MDAzAA== [2026-01-11 05:00:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA4OEY5RUE2NTQ2RTU1MDAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA4OEY5RUE2NTQ2RTU1MDAzAA==\",\"timestamp\":\"1768087828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:35+05:30"} [2026-01-11 05:00:35] [DEBUG] Ignoring event: delivered [2026-01-11 05:00:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f37c4e8ee5e4e378375a761007eadc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:00:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0VENzAwQjAzQjhBNjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0VENzAwQjAzQjhBNjVEAA==\",\"timestamp\":\"1768087833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:38+05:30"} [2026-01-11 05:00:38] [DEBUG] Ignoring event: delivered [2026-01-11 05:00:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0VENzAwQjAzQjhBNjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0VENzAwQjAzQjhBNjVEAA==\",\"timestamp\":\"1768087833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:38+05:30"} [2026-01-11 05:00:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0VENzAwQjAzQjhBNjVEAA== [2026-01-11 05:00:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:30:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IxQjNENTY5NkQzQTk5N0EyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IxQjNENTY5NkQzQTk5N0EyAA==", "timestamp": "1768087839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:00:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:00:41] [INFO] Sending instructions to 917202000200 [2026-01-11 05:00:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:00:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:00:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa18861c71e540d28b2eb386b7ecae0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:00:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:30:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5RjMzOTQ3Qjk3MjcyQjUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5RjMzOTQ3Qjk3MjcyQjUyAA==", "timestamp": "1768087844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:00:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:00:46] [INFO] Sending instructions to 917202000200 [2026-01-11 05:00:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:00:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:00:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5285674148ec495c933dffdff1307524", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IxQjNENTY5NkQzQTk5N0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IxQjNENTY5NkQzQTk5N0EyAA==\",\"timestamp\":\"1768087839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:48+05:30"} [2026-01-11 05:00:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IxQjNENTY5NkQzQTk5N0EyAA== [2026-01-11 05:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IxQjNENTY5NkQzQTk5N0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IxQjNENTY5NkQzQTk5N0EyAA==\",\"timestamp\":\"1768087839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:48+05:30"} [2026-01-11 05:00:49] [DEBUG] Ignoring event: delivered [2026-01-11 05:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5RjMzOTQ3Qjk3MjcyQjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5RjMzOTQ3Qjk3MjcyQjUyAA==\",\"timestamp\":\"1768087844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:48+05:30"} [2026-01-11 05:00:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5RjMzOTQ3Qjk3MjcyQjUyAA== [2026-01-11 05:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:00:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5RjMzOTQ3Qjk3MjcyQjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5RjMzOTQ3Qjk3MjcyQjUyAA==\",\"timestamp\":\"1768087844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:00:48+05:30"} [2026-01-11 05:00:49] [DEBUG] Ignoring event: delivered [2026-01-11 05:01:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:31:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBOUEwNDM5MDk4N0JDOTg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBOUEwNDM5MDk4N0JDOTg5AA==", "timestamp": "1768087881", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:01:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:01:23] [INFO] Sending instructions to 917202000200 [2026-01-11 05:01:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:01:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:01:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d51bb5bde63743e5b561d82b7cc71d04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:01:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:01:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBOUEwNDM5MDk4N0JDOTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBOUEwNDM5MDk4N0JDOTg5AA==\",\"timestamp\":\"1768087881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:01:27+05:30"} [2026-01-11 05:01:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBOUEwNDM5MDk4N0JDOTg5AA== [2026-01-11 05:01:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:01:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBOUEwNDM5MDk4N0JDOTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBOUEwNDM5MDk4N0JDOTg5AA==\",\"timestamp\":\"1768087881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:01:27+05:30"} [2026-01-11 05:01:28] [DEBUG] Ignoring event: delivered [2026-01-11 05:01:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:31:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1MkVBRUU2RENDOUQzRTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1MkVBRUU2RENDOUQzRTRBAA==", "timestamp": "1768087886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:01:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:01:28] [INFO] Sending instructions to 917202000200 [2026-01-11 05:01:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:01:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:01:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f61d664406aa49dbb0b150a118030359", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:01:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1MkVBRUU2RENDOUQzRTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1MkVBRUU2RENDOUQzRTRBAA==\",\"timestamp\":\"1768087886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:01:33+05:30"} [2026-01-11 05:01:34] [DEBUG] Ignoring event: delivered [2026-01-11 05:01:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1MkVBRUU2RENDOUQzRTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1MkVBRUU2RENDOUQzRTRBAA==\",\"timestamp\":\"1768087886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:01:33+05:30"} [2026-01-11 05:01:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1MkVBRUU2RENDOUQzRTRBAA== [2026-01-11 05:02:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:32:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzIzNkIyOEJDQjgzNEM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzIzNkIyOEJDQjgzNEM0AA==", "timestamp": "1768087922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:02:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:02:04] [INFO] Sending instructions to 917202000200 [2026-01-11 05:02:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:02:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:02:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f80b1a4d3714be08aa1c27cbeb91ddc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzIzNkIyOEJDQjgzNEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzIzNkIyOEJDQjgzNEM0AA==\",\"timestamp\":\"1768087922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:06+05:30"} [2026-01-11 05:02:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzIzNkIyOEJDQjgzNEM0AA== [2026-01-11 05:02:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzIzNkIyOEJDQjgzNEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzIzNkIyOEJDQjgzNEM0AA==\",\"timestamp\":\"1768087922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:06+05:30"} [2026-01-11 05:02:07] [DEBUG] Ignoring event: delivered [2026-01-11 05:02:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:32:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNDBBRDI4Rjc4MkY0OTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNDBBRDI4Rjc4MkY0OTJCAA==", "timestamp": "1768087929", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:02:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:02:10] [INFO] Sending instructions to 917202000200 [2026-01-11 05:02:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:02:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:02:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b96c67229ec74820a56e1dd2c9629d4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:02:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:32:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxQzk3QjIyRUVFQzQ0NUE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxQzk3QjIyRUVFQzQ0NUE4AA==", "timestamp": "1768087935", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:02:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:02:17] [INFO] Sending instructions to 917202000200 [2026-01-11 05:02:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:02:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:02:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNDBBRDI4Rjc4MkY0OTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNDBBRDI4Rjc4MkY0OTJCAA==\",\"timestamp\":\"1768087929\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:16+05:30"} [2026-01-11 05:02:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:02:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e071462df0f48fd8c39df84759e76cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:02:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:32:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOERGOTZDRTUzNkJFM0M2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOERGOTZDRTUzNkJFM0M2AA==", "timestamp": "1768087941", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:02:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:02:23] [INFO] Sending instructions to 917202000200 [2026-01-11 05:02:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:02:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:02:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7994b7873ce4f8ab2a8180237ba61a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:02:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxQzk3QjIyRUVFQzQ0NUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxQzk3QjIyRUVFQzQ0NUE4AA==\",\"timestamp\":\"1768087935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:24+05:30"} [2026-01-11 05:02:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxQzk3QjIyRUVFQzQ0NUE4AA== [2026-01-11 05:02:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxQzk3QjIyRUVFQzQ0NUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxQzk3QjIyRUVFQzQ0NUE4AA==\",\"timestamp\":\"1768087935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:24+05:30"} [2026-01-11 05:02:25] [DEBUG] Ignoring event: delivered [2026-01-11 05:02:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNDBBRDI4Rjc4MkY0OTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNDBBRDI4Rjc4MkY0OTJCAA==\",\"timestamp\":\"1768087929\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:24+05:30"} [2026-01-11 05:02:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNDBBRDI4Rjc4MkY0OTJCAA== [2026-01-11 05:02:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOERGOTZDRTUzNkJFM0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOERGOTZDRTUzNkJFM0M2AA==\",\"timestamp\":\"1768087941\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:24+05:30"} [2026-01-11 05:02:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOERGOTZDRTUzNkJFM0M2AA== [2026-01-11 05:02:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOERGOTZDRTUzNkJFM0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOERGOTZDRTUzNkJFM0M2AA==\",\"timestamp\":\"1768087941\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:24+05:30"} [2026-01-11 05:02:25] [DEBUG] Ignoring event: delivered [2026-01-11 05:02:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:32:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDODc0QUU3MTgxOUE4QjZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDODc0QUU3MTgxOUE4QjZFAA==", "timestamp": "1768087947", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:02:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:02:28] [INFO] Sending instructions to 917202000200 [2026-01-11 05:02:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:02:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:02:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81771ad61d8643649e78941774f40fbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDODc0QUU3MTgxOUE4QjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDODc0QUU3MTgxOUE4QjZFAA==\",\"timestamp\":\"1768087947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:37+05:30"} [2026-01-11 05:02:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDODc0QUU3MTgxOUE4QjZFAA== [2026-01-11 05:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:02:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDODc0QUU3MTgxOUE4QjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZDODc0QUU3MTgxOUE4QjZFAA==\",\"timestamp\":\"1768087947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:02:37+05:30"} [2026-01-11 05:02:37] [DEBUG] Ignoring event: delivered [2026-01-11 05:03:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:33:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RTNDMzdDRjdGRTQ4REIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RTNDMzdDRjdGRTQ4REIxAA==", "timestamp": "1768087983", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:03:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:03:05] [INFO] Sending instructions to 917202000200 [2026-01-11 05:03:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:03:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:03:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "396372b6deb046a88e263a8084d00e2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:03:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:33:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NUU4OUY5NDcxNzUwRTMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NUU4OUY5NDcxNzUwRTMyAA==", "timestamp": "1768087989", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:03:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:03:11] [INFO] Sending instructions to 917202000200 [2026-01-11 05:03:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:03:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:03:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db5688f6d57a48499aea575e13fd8e03", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:03:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RTNDMzdDRjdGRTQ4REIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RTNDMzdDRjdGRTQ4REIxAA==\",\"timestamp\":\"1768087983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:03:12+05:30"} [2026-01-11 05:03:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RTNDMzdDRjdGRTQ4REIxAA== [2026-01-11 05:03:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RTNDMzdDRjdGRTQ4REIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RTNDMzdDRjdGRTQ4REIxAA==\",\"timestamp\":\"1768087983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:03:12+05:30"} [2026-01-11 05:03:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:03:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NUU4OUY5NDcxNzUwRTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NUU4OUY5NDcxNzUwRTMyAA==\",\"timestamp\":\"1768087989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:03:12+05:30"} [2026-01-11 05:03:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NUU4OUY5NDcxNzUwRTMyAA== [2026-01-11 05:03:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NUU4OUY5NDcxNzUwRTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0NUU4OUY5NDcxNzUwRTMyAA==\",\"timestamp\":\"1768087989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:03:12+05:30"} [2026-01-11 05:03:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:03:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:33:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc2QkM1OUI0MTQ3NDdGOTY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc2QkM1OUI0MTQ3NDdGOTY2AA==", "timestamp": "1768087995", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:03:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:03:17] [INFO] Sending instructions to 917202000200 [2026-01-11 05:03:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:03:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:03:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d25e0afe28d4b2fb7379b6ef6c17a88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc2QkM1OUI0MTQ3NDdGOTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc2QkM1OUI0MTQ3NDdGOTY2AA==\",\"timestamp\":\"1768087995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:03:17+05:30"} [2026-01-11 05:03:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc2QkM1OUI0MTQ3NDdGOTY2AA== [2026-01-11 05:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc2QkM1OUI0MTQ3NDdGOTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc2QkM1OUI0MTQ3NDdGOTY2AA==\",\"timestamp\":\"1768087995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:03:17+05:30"} [2026-01-11 05:03:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:03:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:33:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzMEU2OEMxMzYxM0IwNzg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzMEU2OEMxMzYxM0IwNzg1AA==", "timestamp": "1768088031", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:03:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:03:53] [INFO] Sending instructions to 917202000200 [2026-01-11 05:03:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:03:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:03:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b77f194263d4b75b966c7165abd2dd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:03:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzMEU2OEMxMzYxM0IwNzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzMEU2OEMxMzYxM0IwNzg1AA==\",\"timestamp\":\"1768088031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:03:57+05:30"} [2026-01-11 05:03:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzMEU2OEMxMzYxM0IwNzg1AA== [2026-01-11 05:03:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzMEU2OEMxMzYxM0IwNzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzMEU2OEMxMzYxM0IwNzg1AA==\",\"timestamp\":\"1768088031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:03:57+05:30"} [2026-01-11 05:03:57] [DEBUG] Ignoring event: delivered [2026-01-11 05:03:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:33:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgzN0ZCOUE2QkJBRjFERDUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgzN0ZCOUE2QkJBRjFERDUwAA==", "timestamp": "1768088037", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:03:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:03:58] [INFO] Sending instructions to 917202000200 [2026-01-11 05:03:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:03:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:03:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "666c5bd9db5944ee961e97dcee4dba68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:04:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgzN0ZCOUE2QkJBRjFERDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgzN0ZCOUE2QkJBRjFERDUwAA==\",\"timestamp\":\"1768088037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:01+05:30"} [2026-01-11 05:04:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgzN0ZCOUE2QkJBRjFERDUwAA== [2026-01-11 05:04:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:03:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgzN0ZCOUE2QkJBRjFERDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgzN0ZCOUE2QkJBRjFERDUwAA==\",\"timestamp\":\"1768088037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:01+05:30"} [2026-01-11 05:04:03] [DEBUG] Ignoring event: delivered [2026-01-11 05:04:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:34:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyMjI1QjRGM0VGMUY1OEExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyMjI1QjRGM0VGMUY1OEExAA==", "timestamp": "1768088042", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:04:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:04:03] [INFO] Sending instructions to 917202000200 [2026-01-11 05:04:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:04:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:04:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18106cfe33fc46e7b5ce17a3992a6a09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:04:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:34:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNjQxNEQwRjI2Mzk2QTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNjQxNEQwRjI2Mzk2QTI5AA==", "timestamp": "1768088047", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:04:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:04:09] [INFO] Sending instructions to 917202000200 [2026-01-11 05:04:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:04:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:04:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4bb81ba8ba64d90b31102001acc46b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyMjI1QjRGM0VGMUY1OEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyMjI1QjRGM0VGMUY1OEExAA==\",\"timestamp\":\"1768088042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:14+05:30"} [2026-01-11 05:04:15] [DEBUG] Ignoring event: delivered [2026-01-11 05:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyMjI1QjRGM0VGMUY1OEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyMjI1QjRGM0VGMUY1OEExAA==\",\"timestamp\":\"1768088042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:14+05:30"} [2026-01-11 05:04:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyMjI1QjRGM0VGMUY1OEExAA== [2026-01-11 05:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNjQxNEQwRjI2Mzk2QTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNjQxNEQwRjI2Mzk2QTI5AA==\",\"timestamp\":\"1768088047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:14+05:30"} [2026-01-11 05:04:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNjQxNEQwRjI2Mzk2QTI5AA== [2026-01-11 05:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNjQxNEQwRjI2Mzk2QTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyNjQxNEQwRjI2Mzk2QTI5AA==\",\"timestamp\":\"1768088047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:14+05:30"} [2026-01-11 05:04:15] [DEBUG] Ignoring event: delivered [2026-01-11 05:04:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:34:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCQzY2MjkxNTc2Mzg5QUI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCQzY2MjkxNTc2Mzg5QUI1AA==", "timestamp": "1768088084", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:04:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:04:46] [INFO] Sending instructions to 917202000200 [2026-01-11 05:04:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:04:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:04:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "073addbef7ea441290636fe300bc3948", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:04:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCQzY2MjkxNTc2Mzg5QUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCQzY2MjkxNTc2Mzg5QUI1AA==\",\"timestamp\":\"1768088084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:49+05:30"} [2026-01-11 05:04:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCQzY2MjkxNTc2Mzg5QUI1AA== [2026-01-11 05:04:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCQzY2MjkxNTc2Mzg5QUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCQzY2MjkxNTc2Mzg5QUI1AA==\",\"timestamp\":\"1768088084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:49+05:30"} [2026-01-11 05:04:50] [DEBUG] Ignoring event: delivered [2026-01-11 05:04:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:34:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGOTc2RTU3RkM2REM4RUVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGOTc2RTU3RkM2REM4RUVBAA==", "timestamp": "1768088090", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:04:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:04:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:04:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:04:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:04:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7b024c6de5641fcb826923e0951cdd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:04:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGOTc2RTU3RkM2REM4RUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGOTc2RTU3RkM2REM4RUVBAA==\",\"timestamp\":\"1768088090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:55+05:30"} [2026-01-11 05:04:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGOTc2RTU3RkM2REM4RUVBAA== [2026-01-11 05:04:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGOTc2RTU3RkM2REM4RUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGOTc2RTU3RkM2REM4RUVBAA==\",\"timestamp\":\"1768088090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:04:55+05:30"} [2026-01-11 05:04:56] [DEBUG] Ignoring event: delivered [2026-01-11 05:04:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:34:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzMDQ1RDdEQTA0QzI3ODkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzMDQ1RDdEQTA0QzI3ODkzAA==", "timestamp": "1768088095", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:04:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:04:57] [INFO] Sending instructions to 917202000200 [2026-01-11 05:04:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:04:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:04:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b18c19fbddc4d599115d076c5f278b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:05:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:35:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQTNENzI1MEQwMDA0Q0QzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQTNENzI1MEQwMDA0Q0QzAA==", "timestamp": "1768088101", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:05:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:05:02] [INFO] Sending instructions to 917202000200 [2026-01-11 05:05:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:05:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:05:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c25f08a7ffa746278135759428560205", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzMDQ1RDdEQTA0QzI3ODkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzMDQ1RDdEQTA0QzI3ODkzAA==\",\"timestamp\":\"1768088095\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:02+05:30"} [2026-01-11 05:05:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzMDQ1RDdEQTA0QzI3ODkzAA== [2026-01-11 05:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:04:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzMDQ1RDdEQTA0QzI3ODkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzMDQ1RDdEQTA0QzI3ODkzAA==\",\"timestamp\":\"1768088095\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:02+05:30"} [2026-01-11 05:05:03] [DEBUG] Ignoring event: delivered [2026-01-11 05:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQTNENzI1MEQwMDA0Q0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQTNENzI1MEQwMDA0Q0QzAA==\",\"timestamp\":\"1768088101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:03+05:30"} [2026-01-11 05:05:03] [DEBUG] Ignoring event: delivered [2026-01-11 05:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQTNENzI1MEQwMDA0Q0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQTNENzI1MEQwMDA0Q0QzAA==\",\"timestamp\":\"1768088101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:02+05:30"} [2026-01-11 05:05:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQTNENzI1MEQwMDA0Q0QzAA== [2026-01-11 05:05:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:35:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyRDY3QjJGMjI0QTEwMzFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyRDY3QjJGMjI0QTEwMzFBAA==", "timestamp": "1768088137", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:05:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:05:39] [INFO] Sending instructions to 917202000200 [2026-01-11 05:05:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:05:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:05:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "393271b494aa42089efa7a209c4c9798", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:05:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyRDY3QjJGMjI0QTEwMzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyRDY3QjJGMjI0QTEwMzFBAA==\",\"timestamp\":\"1768088137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:41+05:30"} [2026-01-11 05:05:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyRDY3QjJGMjI0QTEwMzFBAA== [2026-01-11 05:05:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyRDY3QjJGMjI0QTEwMzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyRDY3QjJGMjI0QTEwMzFBAA==\",\"timestamp\":\"1768088137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:41+05:30"} [2026-01-11 05:05:42] [DEBUG] Ignoring event: delivered [2026-01-11 05:05:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:35:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGQTFBRTBFMDQyNTY5NUExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGQTFBRTBFMDQyNTY5NUExAA==", "timestamp": "1768088143", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:05:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:05:45] [INFO] Sending instructions to 917202000200 [2026-01-11 05:05:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:05:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:05:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc490fa493e04222ba75360149852ee0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:05:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGQTFBRTBFMDQyNTY5NUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGQTFBRTBFMDQyNTY5NUExAA==\",\"timestamp\":\"1768088143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:50+05:30"} [2026-01-11 05:05:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGQTFBRTBFMDQyNTY5NUExAA== [2026-01-11 05:05:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGQTFBRTBFMDQyNTY5NUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGQTFBRTBFMDQyNTY5NUExAA==\",\"timestamp\":\"1768088143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:50+05:30"} [2026-01-11 05:05:50] [DEBUG] Ignoring event: delivered [2026-01-11 05:05:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:35:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4Mjc5NUJFOEU1QkYzRTIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4Mjc5NUJFOEU1QkYzRTIxAA==", "timestamp": "1768088149", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:05:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:05:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:05:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:05:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:05:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b07b2f7a718b4a1983ba7c9a6e7bb8d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:05:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4Mjc5NUJFOEU1QkYzRTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4Mjc5NUJFOEU1QkYzRTIxAA==\",\"timestamp\":\"1768088149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:55+05:30"} [2026-01-11 05:05:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4Mjc5NUJFOEU1QkYzRTIxAA== [2026-01-11 05:05:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4Mjc5NUJFOEU1QkYzRTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4Mjc5NUJFOEU1QkYzRTIxAA==\",\"timestamp\":\"1768088149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:55+05:30"} [2026-01-11 05:05:55] [DEBUG] Ignoring event: delivered [2026-01-11 05:05:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:35:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjk5MTkxRTc3RjE4MEREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjk5MTkxRTc3RjE4MEREAA==", "timestamp": "1768088154", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:05:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:05:56] [INFO] Sending instructions to 917202000200 [2026-01-11 05:05:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:05:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:05:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3da18e45481a449e89aad8f843df7fa0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:05:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjk5MTkxRTc3RjE4MEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjk5MTkxRTc3RjE4MEREAA==\",\"timestamp\":\"1768088154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:58+05:30"} [2026-01-11 05:05:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:05:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjk5MTkxRTc3RjE4MEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjk5MTkxRTc3RjE4MEREAA==\",\"timestamp\":\"1768088154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:05:58+05:30"} [2026-01-11 05:05:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjk5MTkxRTc3RjE4MEREAA== [2026-01-11 05:05:58] [DEBUG] Ignoring event: delivered [2026-01-11 05:06:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:36:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjI0OTA5ODcxRTU4MDFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjI0OTA5ODcxRTU4MDFDAA==", "timestamp": "1768088191", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:06:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:06:32] [INFO] Sending instructions to 917202000200 [2026-01-11 05:06:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:06:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:06:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ee295651d8d409d9d8c8d02a521d1d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:06:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjI0OTA5ODcxRTU4MDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjI0OTA5ODcxRTU4MDFDAA==\",\"timestamp\":\"1768088191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:32+05:30"} [2026-01-11 05:06:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjI0OTA5ODcxRTU4MDFDAA== [2026-01-11 05:06:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjI0OTA5ODcxRTU4MDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCNjI0OTA5ODcxRTU4MDFDAA==\",\"timestamp\":\"1768088191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:32+05:30"} [2026-01-11 05:06:33] [DEBUG] Ignoring event: delivered [2026-01-11 05:06:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:36:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0RTdEQkQ2NjQ3QUExRUIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0RTdEQkQ2NjQ3QUExRUIyAA==", "timestamp": "1768088195", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:06:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:06:38] [INFO] Sending instructions to 917202000200 [2026-01-11 05:06:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:06:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:06:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c03f6fbeaa946fc9ee9b7552af9a2f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:06:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0RTdEQkQ2NjQ3QUExRUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0RTdEQkQ2NjQ3QUExRUIyAA==\",\"timestamp\":\"1768088195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:40+05:30"} [2026-01-11 05:06:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0RTdEQkQ2NjQ3QUExRUIyAA== [2026-01-11 05:06:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0RTdEQkQ2NjQ3QUExRUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0RTdEQkQ2NjQ3QUExRUIyAA==\",\"timestamp\":\"1768088195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:40+05:30"} [2026-01-11 05:06:40] [DEBUG] Ignoring event: delivered [2026-01-11 05:06:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:36:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDODk4QTlCMzY3NTU1NjcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDODk4QTlCMzY3NTU1NjcyAA==", "timestamp": "1768088201", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:06:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:06:43] [INFO] Sending instructions to 917202000200 [2026-01-11 05:06:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:06:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:06:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5749f4416f34b15a413a46a41377ebd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:06:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:36:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3MjQwMjE3Mjc4NEU4OUJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3MjQwMjE3Mjc4NEU4OUJEAA==", "timestamp": "1768088207", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:06:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:06:48] [INFO] Sending instructions to 917202000200 [2026-01-11 05:06:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:06:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:06:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDODk4QTlCMzY3NTU1NjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDODk4QTlCMzY3NTU1NjcyAA==\",\"timestamp\":\"1768088201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:48+05:30"} [2026-01-11 05:06:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDODk4QTlCMzY3NTU1NjcyAA== [2026-01-11 05:06:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDODk4QTlCMzY3NTU1NjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDODk4QTlCMzY3NTU1NjcyAA==\",\"timestamp\":\"1768088201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:48+05:30"} [2026-01-11 05:06:48] [DEBUG] Ignoring event: delivered [2026-01-11 05:06:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35a19d0e85c9423eba0eb4e8ba144c9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:06:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:36:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCODc4ODNDMEZGNzA2QzA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCODc4ODNDMEZGNzA2QzA3AA==", "timestamp": "1768088212", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:06:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:06:54] [INFO] Sending instructions to 917202000200 [2026-01-11 05:06:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:06:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:06:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf63c3e76fc94b92bc3461a84a6e27bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:06:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3MjQwMjE3Mjc4NEU4OUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3MjQwMjE3Mjc4NEU4OUJEAA==\",\"timestamp\":\"1768088207\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:54+05:30"} [2026-01-11 05:06:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3MjQwMjE3Mjc4NEU4OUJEAA== [2026-01-11 05:06:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3MjQwMjE3Mjc4NEU4OUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3MjQwMjE3Mjc4NEU4OUJEAA==\",\"timestamp\":\"1768088207\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:54+05:30"} [2026-01-11 05:06:54] [DEBUG] Ignoring event: delivered [2026-01-11 05:06:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCODc4ODNDMEZGNzA2QzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCODc4ODNDMEZGNzA2QzA3AA==\",\"timestamp\":\"1768088212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:55+05:30"} [2026-01-11 05:06:55] [DEBUG] Ignoring event: delivered [2026-01-11 05:06:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:06:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCODc4ODNDMEZGNzA2QzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCODc4ODNDMEZGNzA2QzA3AA==\",\"timestamp\":\"1768088212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:06:54+05:30"} [2026-01-11 05:06:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCODc4ODNDMEZGNzA2QzA3AA== [2026-01-11 05:07:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:37:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MURGNjgzQTlBM0Q0MjM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MURGNjgzQTlBM0Q0MjM0AA==", "timestamp": "1768088218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:07:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:07:00] [INFO] Sending instructions to 917202000200 [2026-01-11 05:07:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:07:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:07:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc9d34e0b3f5410ba46ce569df7d3dc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:07:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MURGNjgzQTlBM0Q0MjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MURGNjgzQTlBM0Q0MjM0AA==\",\"timestamp\":\"1768088218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:00+05:30"} [2026-01-11 05:07:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MURGNjgzQTlBM0Q0MjM0AA== [2026-01-11 05:07:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MURGNjgzQTlBM0Q0MjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5MURGNjgzQTlBM0Q0MjM0AA==\",\"timestamp\":\"1768088218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:00+05:30"} [2026-01-11 05:07:02] [DEBUG] Ignoring event: delivered [2026-01-11 05:07:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:37:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q3QkU0NjVEREI4NTc1OTU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q3QkU0NjVEREI4NTc1OTU4AA==", "timestamp": "1768088223", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:07:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:07:05] [INFO] Sending instructions to 917202000200 [2026-01-11 05:07:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:07:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:07:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7184552467db4a679b6b5957e648738f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:07:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q3QkU0NjVEREI4NTc1OTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q3QkU0NjVEREI4NTc1OTU4AA==\",\"timestamp\":\"1768088223\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:07+05:30"} [2026-01-11 05:07:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q3QkU0NjVEREI4NTc1OTU4AA== [2026-01-11 05:07:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q3QkU0NjVEREI4NTc1OTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q3QkU0NjVEREI4NTc1OTU4AA==\",\"timestamp\":\"1768088223\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:07+05:30"} [2026-01-11 05:07:08] [DEBUG] Ignoring event: delivered [2026-01-11 05:07:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:37:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3OEFERTUyQTk2QkRFODFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3OEFERTUyQTk2QkRFODFBAA==", "timestamp": "1768088229", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:07:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:07:11] [INFO] Sending instructions to 917202000200 [2026-01-11 05:07:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:07:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:07:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68bf7b68c4d44aefa51f2c24742875c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:07:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3OEFERTUyQTk2QkRFODFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3OEFERTUyQTk2QkRFODFBAA==\",\"timestamp\":\"1768088229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:12+05:30"} [2026-01-11 05:07:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3OEFERTUyQTk2QkRFODFBAA== [2026-01-11 05:07:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3OEFERTUyQTk2QkRFODFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3OEFERTUyQTk2QkRFODFBAA==\",\"timestamp\":\"1768088229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:12+05:30"} [2026-01-11 05:07:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:07:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:37:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzYzMDcxQzRDQjc4NDY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzYzMDcxQzRDQjc4NDY5AA==", "timestamp": "1768088235", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:07:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:07:16] [INFO] Sending instructions to 917202000200 [2026-01-11 05:07:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:07:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:07:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e590e1558c3c46b6853646eb057d701c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:07:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzYzMDcxQzRDQjc4NDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzYzMDcxQzRDQjc4NDY5AA==\",\"timestamp\":\"1768088235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:23+05:30"} [2026-01-11 05:07:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzYzMDcxQzRDQjc4NDY5AA== [2026-01-11 05:07:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzYzMDcxQzRDQjc4NDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzYzMDcxQzRDQjc4NDY5AA==\",\"timestamp\":\"1768088235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:24+05:30"} [2026-01-11 05:07:24] [DEBUG] Ignoring event: delivered [2026-01-11 05:07:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:37:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MzU5NzhFNzI5NDQ2MEE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MzU5NzhFNzI5NDQ2MEE4AA==", "timestamp": "1768088271", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:07:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:07:53] [INFO] Sending instructions to 917202000200 [2026-01-11 05:07:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:07:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:07:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0129b2a9b9e84088b9e5cb0296d90594", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:07:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:37:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RDAyQTlGMjFDRTNBNTkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RDAyQTlGMjFDRTNBNTkzAA==", "timestamp": "1768088277", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:07:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:07:58] [INFO] Sending instructions to 917202000200 [2026-01-11 05:07:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:07:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:07:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "615f409ec55843068def17ee8e00231b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MzU5NzhFNzI5NDQ2MEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MzU5NzhFNzI5NDQ2MEE4AA==\",\"timestamp\":\"1768088271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:58+05:30"} [2026-01-11 05:07:59] [DEBUG] Ignoring event: delivered [2026-01-11 05:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MzU5NzhFNzI5NDQ2MEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MzU5NzhFNzI5NDQ2MEE4AA==\",\"timestamp\":\"1768088271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:58+05:30"} [2026-01-11 05:07:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MzU5NzhFNzI5NDQ2MEE4AA== [2026-01-11 05:08:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RDAyQTlGMjFDRTNBNTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RDAyQTlGMjFDRTNBNTkzAA==\",\"timestamp\":\"1768088277\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:59+05:30"} [2026-01-11 05:08:00] [DEBUG] Ignoring event: delivered [2026-01-11 05:08:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RDAyQTlGMjFDRTNBNTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RDAyQTlGMjFDRTNBNTkzAA==\",\"timestamp\":\"1768088277\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:07:59+05:30"} [2026-01-11 05:08:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RDAyQTlGMjFDRTNBNTkzAA== [2026-01-11 05:08:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:38:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUwNzNCRTE5RTBGNTFENjM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUwNzNCRTE5RTBGNTFENjM1AA==", "timestamp": "1768088313", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:08:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:08:35] [INFO] Sending instructions to 917202000200 [2026-01-11 05:08:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:08:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:08:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e04926b5b1dd403badb28558ff787440", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:08:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:08:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUwNzNCRTE5RTBGNTFENjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUwNzNCRTE5RTBGNTFENjM1AA==\",\"timestamp\":\"1768088313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:08:37+05:30"} [2026-01-11 05:08:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUwNzNCRTE5RTBGNTFENjM1AA== [2026-01-11 05:08:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:08:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUwNzNCRTE5RTBGNTFENjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUwNzNCRTE5RTBGNTFENjM1AA==\",\"timestamp\":\"1768088313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:08:37+05:30"} [2026-01-11 05:08:37] [DEBUG] Ignoring event: delivered [2026-01-11 05:08:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:38:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwMzRCRTk0MEFBRUQxQUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwMzRCRTk0MEFBRUQxQUZBAA==", "timestamp": "1768088318", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:08:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:08:40] [INFO] Sending instructions to 917202000200 [2026-01-11 05:08:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:08:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:08:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4554ba2f8c804b84a0e98d49f32974de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:08:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:38:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFNjMxMEYyQkRGRUU4QTQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFNjMxMEYyQkRGRUU4QTQ2AA==", "timestamp": "1768088324", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:08:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:08:46] [INFO] Sending instructions to 917202000200 [2026-01-11 05:08:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:08:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:08:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ec7f7a31ee642dc8af8e3f49eb2746e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:08:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:08:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwMzRCRTk0MEFBRUQxQUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwMzRCRTk0MEFBRUQxQUZBAA==\",\"timestamp\":\"1768088318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:08:48+05:30"} [2026-01-11 05:08:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwMzRCRTk0MEFBRUQxQUZBAA== [2026-01-11 05:08:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:08:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwMzRCRTk0MEFBRUQxQUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwMzRCRTk0MEFBRUQxQUZBAA==\",\"timestamp\":\"1768088318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:08:48+05:30"} [2026-01-11 05:08:49] [DEBUG] Ignoring event: delivered [2026-01-11 05:08:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:08:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFNjMxMEYyQkRGRUU4QTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFNjMxMEYyQkRGRUU4QTQ2AA==\",\"timestamp\":\"1768088324\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:08:48+05:30"} [2026-01-11 05:08:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFNjMxMEYyQkRGRUU4QTQ2AA== [2026-01-11 05:08:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:08:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFNjMxMEYyQkRGRUU4QTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVFNjMxMEYyQkRGRUU4QTQ2AA==\",\"timestamp\":\"1768088324\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:08:48+05:30"} [2026-01-11 05:08:49] [DEBUG] Ignoring event: delivered [2026-01-11 05:09:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:39:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MjQ4MzM0RTJFODNGRjREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MjQ4MzM0RTJFODNGRjREAA==", "timestamp": "1768088360", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:09:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:09:22] [INFO] Sending instructions to 917202000200 [2026-01-11 05:09:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:09:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:09:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8189d57471fd41f6a9e99fd12a24d9bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:09:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:39:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEOEYwQjM1ODMwNkRDQjMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEOEYwQjM1ODMwNkRDQjMwAA==", "timestamp": "1768088366", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:09:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:09:28] [INFO] Sending instructions to 917202000200 [2026-01-11 05:09:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:09:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:09:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:09:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MjQ4MzM0RTJFODNGRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MjQ4MzM0RTJFODNGRjREAA==\",\"timestamp\":\"1768088360\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:09:27+05:30"} [2026-01-11 05:09:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MjQ4MzM0RTJFODNGRjREAA== [2026-01-11 05:09:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3b8feac56dc47a9944f4c21af73d605", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:09:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:09:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MjQ4MzM0RTJFODNGRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MjQ4MzM0RTJFODNGRjREAA==\",\"timestamp\":\"1768088360\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:09:27+05:30"} [2026-01-11 05:09:28] [DEBUG] Ignoring event: delivered [2026-01-11 05:09:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:09:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEOEYwQjM1ODMwNkRDQjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEOEYwQjM1ODMwNkRDQjMwAA==\",\"timestamp\":\"1768088366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:09:30+05:30"} [2026-01-11 05:09:30] [DEBUG] Ignoring event: delivered [2026-01-11 05:09:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:09:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEOEYwQjM1ODMwNkRDQjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEOEYwQjM1ODMwNkRDQjMwAA==\",\"timestamp\":\"1768088366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:09:30+05:30"} [2026-01-11 05:09:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEOEYwQjM1ODMwNkRDQjMwAA== [2026-01-11 05:09:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:39:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDRUFFQkJFOTJFRDM0NzMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDRUFFQkJFOTJFRDM0NzMwAA==", "timestamp": "1768088372", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:09:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:09:34] [INFO] Sending instructions to 917202000200 [2026-01-11 05:09:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:09:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:09:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5a1ff6e5aed4ee6a13f7ce6bdb34ffe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:09:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:09:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDRUFFQkJFOTJFRDM0NzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDRUFFQkJFOTJFRDM0NzMwAA==\",\"timestamp\":\"1768088372\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:09:38+05:30"} [2026-01-11 05:09:38] [DEBUG] Ignoring event: delivered [2026-01-11 05:09:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:09:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDRUFFQkJFOTJFRDM0NzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDRUFFQkJFOTJFRDM0NzMwAA==\",\"timestamp\":\"1768088372\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:09:38+05:30"} [2026-01-11 05:09:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDRUFFQkJFOTJFRDM0NzMwAA== [2026-01-11 05:10:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:40:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1RkM4Q0NDQkYzRUZDMDcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1RkM4Q0NDQkYzRUZDMDcyAA==", "timestamp": "1768088408", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:10:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:10:10] [INFO] Sending instructions to 917202000200 [2026-01-11 05:10:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:10:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:10:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "492cd8abfa1540d98ba2fa4624b1b3ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:10:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:40:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGODU3N0Y2NEU4NzlCM0NDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGODU3N0Y2NEU4NzlCM0NDAA==", "timestamp": "1768088413", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:10:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:10:15] [INFO] Sending instructions to 917202000200 [2026-01-11 05:10:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:10:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:10:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d814617ace64d359a91cc67d478efc5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:10:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:40:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTVBNzM1QUU0ODJBRjE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTVBNzM1QUU0ODJBRjE1AA==", "timestamp": "1768088419", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:10:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:10:20] [INFO] Sending instructions to 917202000200 [2026-01-11 05:10:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:10:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:10:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:10:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1RkM4Q0NDQkYzRUZDMDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1RkM4Q0NDQkYzRUZDMDcyAA==\",\"timestamp\":\"1768088408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:10:20+05:30"} [2026-01-11 05:10:20] [DEBUG] Ignoring event: delivered [2026-01-11 05:10:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39fe2cbc12d64f41bb4dcf891d34071e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:10:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:10:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1RkM4Q0NDQkYzRUZDMDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1RkM4Q0NDQkYzRUZDMDcyAA==\",\"timestamp\":\"1768088408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:10:20+05:30"} [2026-01-11 05:10:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1RkM4Q0NDQkYzRUZDMDcyAA== [2026-01-11 05:10:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:10:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGODU3N0Y2NEU4NzlCM0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGODU3N0Y2NEU4NzlCM0NDAA==\",\"timestamp\":\"1768088413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:10:20+05:30"} [2026-01-11 05:10:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGODU3N0Y2NEU4NzlCM0NDAA== [2026-01-11 05:10:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:10:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGODU3N0Y2NEU4NzlCM0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGODU3N0Y2NEU4NzlCM0NDAA==\",\"timestamp\":\"1768088413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:10:20+05:30"} [2026-01-11 05:10:21] [DEBUG] Ignoring event: delivered [2026-01-11 05:10:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:10:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTVBNzM1QUU0ODJBRjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTVBNzM1QUU0ODJBRjE1AA==\",\"timestamp\":\"1768088419\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:10:20+05:30"} [2026-01-11 05:10:21] [DEBUG] Ignoring event: delivered [2026-01-11 05:10:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:10:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTVBNzM1QUU0ODJBRjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTVBNzM1QUU0ODJBRjE1AA==\",\"timestamp\":\"1768088419\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:10:20+05:30"} [2026-01-11 05:10:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTVBNzM1QUU0ODJBRjE1AA== [2026-01-11 05:10:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:40:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyRDQyMDE1MzZFNUE0RTdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyRDQyMDE1MzZFNUE0RTdEAA==", "timestamp": "1768088455", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:10:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:10:56] [INFO] Sending instructions to 917202000200 [2026-01-11 05:10:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:10:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:10:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fab18990dbd4f05bb8daa8ed1ac72e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:11:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyRDQyMDE1MzZFNUE0RTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyRDQyMDE1MzZFNUE0RTdEAA==\",\"timestamp\":\"1768088455\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:11:01+05:30"} [2026-01-11 05:11:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyRDQyMDE1MzZFNUE0RTdEAA== [2026-01-11 05:11:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyRDQyMDE1MzZFNUE0RTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyRDQyMDE1MzZFNUE0RTdEAA==\",\"timestamp\":\"1768088455\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:11:01+05:30"} [2026-01-11 05:11:01] [DEBUG] Ignoring event: delivered [2026-01-11 05:11:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:41:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzNCQ0VEOTVFQUFEMzUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzNCQ0VEOTVFQUFEMzUxAA==", "timestamp": "1768088460", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:11:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:11:02] [INFO] Sending instructions to 917202000200 [2026-01-11 05:11:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:11:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:11:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ea6fddb76b440f898dbb122e3c2d0fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzNCQ0VEOTVFQUFEMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzNCQ0VEOTVFQUFEMzUxAA==\",\"timestamp\":\"1768088460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:11:06+05:30"} [2026-01-11 05:11:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzNCQ0VEOTVFQUFEMzUxAA== [2026-01-11 05:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzNCQ0VEOTVFQUFEMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzNCQ0VEOTVFQUFEMzUxAA==\",\"timestamp\":\"1768088460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:11:06+05:30"} [2026-01-11 05:11:07] [DEBUG] Ignoring event: delivered [2026-01-11 05:11:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:41:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4OTAwMjBGMTM4RUNCODZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4OTAwMjBGMTM4RUNCODZFAA==", "timestamp": "1768088465", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:11:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:11:07] [INFO] Sending instructions to 917202000200 [2026-01-11 05:11:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:11:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:11:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "856a5fa2e21c4cabb606445af3f5dcd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:11:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:41:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDQkVBNDYyNzdBMjE2RDYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDQkVBNDYyNzdBMjE2RDYyAA==", "timestamp": "1768088471", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:11:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:11:13] [INFO] Sending instructions to 917202000200 [2026-01-11 05:11:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:11:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:11:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "908c892ec3694d9c8f3b9ecaa6844da7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:11:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4OTAwMjBGMTM4RUNCODZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4OTAwMjBGMTM4RUNCODZFAA==\",\"timestamp\":\"1768088465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:11:14+05:30"} [2026-01-11 05:11:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4OTAwMjBGMTM4RUNCODZFAA== [2026-01-11 05:11:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4OTAwMjBGMTM4RUNCODZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4OTAwMjBGMTM4RUNCODZFAA==\",\"timestamp\":\"1768088465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:11:14+05:30"} [2026-01-11 05:11:15] [DEBUG] Ignoring event: delivered [2026-01-11 05:11:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDQkVBNDYyNzdBMjE2RDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDQkVBNDYyNzdBMjE2RDYyAA==\",\"timestamp\":\"1768088471\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:11:14+05:30"} [2026-01-11 05:11:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDQkVBNDYyNzdBMjE2RDYyAA== [2026-01-11 05:11:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDQkVBNDYyNzdBMjE2RDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDQkVBNDYyNzdBMjE2RDYyAA==\",\"timestamp\":\"1768088471\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:11:14+05:30"} [2026-01-11 05:11:15] [DEBUG] Ignoring event: delivered [2026-01-11 05:11:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:41:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFOEJCMzc5MEI5RjZDMkFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFOEJCMzc5MEI5RjZDMkFFAA==", "timestamp": "1768088508", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:11:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:11:50] [INFO] Sending instructions to 917202000200 [2026-01-11 05:11:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:11:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:11:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b283c9c0a994cd0a996106923de6695", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:11:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:41:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0QkI5QkMwNDZDQzI5QzgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0QkI5QkMwNDZDQzI5QzgyAA==", "timestamp": "1768088514", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:11:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:11:56] [INFO] Sending instructions to 917202000200 [2026-01-11 05:11:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:11:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:11:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4db6f874dd884d468712e17bbae0bc1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:12:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:42:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5NTQxQUFDNzY1RTJFNzE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5NTQxQUFDNzY1RTJFNzE1AA==", "timestamp": "1768088519", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:12:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:12:01] [INFO] Sending instructions to 917202000200 [2026-01-11 05:12:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:12:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:12:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27f7217d78984196b00e249b2c938a84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:12:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFOEJCMzc5MEI5RjZDMkFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFOEJCMzc5MEI5RjZDMkFFAA==\",\"timestamp\":\"1768088508\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:05+05:30"} [2026-01-11 05:12:07] [DEBUG] Ignoring event: delivered [2026-01-11 05:12:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFOEJCMzc5MEI5RjZDMkFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFOEJCMzc5MEI5RjZDMkFFAA==\",\"timestamp\":\"1768088508\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:05+05:30"} [2026-01-11 05:12:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFOEJCMzc5MEI5RjZDMkFFAA== [2026-01-11 05:12:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0QkI5QkMwNDZDQzI5QzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0QkI5QkMwNDZDQzI5QzgyAA==\",\"timestamp\":\"1768088514\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:05+05:30"} [2026-01-11 05:12:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0QkI5QkMwNDZDQzI5QzgyAA== [2026-01-11 05:12:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:11:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0QkI5QkMwNDZDQzI5QzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0QkI5QkMwNDZDQzI5QzgyAA==\",\"timestamp\":\"1768088514\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:05+05:30"} [2026-01-11 05:12:07] [DEBUG] Ignoring event: delivered [2026-01-11 05:12:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:12:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5NTQxQUFDNzY1RTJFNzE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5NTQxQUFDNzY1RTJFNzE1AA==\",\"timestamp\":\"1768088519\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:06+05:30"} [2026-01-11 05:12:08] [DEBUG] Ignoring event: delivered [2026-01-11 05:12:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:12:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5NTQxQUFDNzY1RTJFNzE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5NTQxQUFDNzY1RTJFNzE1AA==\",\"timestamp\":\"1768088519\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:06+05:30"} [2026-01-11 05:12:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5NTQxQUFDNzY1RTJFNzE1AA== [2026-01-11 05:12:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:42:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0QTVDRkI5MTk0NjBDMkJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0QTVDRkI5MTk0NjBDMkJDAA==", "timestamp": "1768088555", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:12:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:12:37] [INFO] Sending instructions to 917202000200 [2026-01-11 05:12:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:12:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:12:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "118f4c45a3a445338d66b37389b1aa77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:12:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:12:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0QTVDRkI5MTk0NjBDMkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0QTVDRkI5MTk0NjBDMkJDAA==\",\"timestamp\":\"1768088555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:38+05:30"} [2026-01-11 05:12:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0QTVDRkI5MTk0NjBDMkJDAA== [2026-01-11 05:12:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:12:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0QTVDRkI5MTk0NjBDMkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0QTVDRkI5MTk0NjBDMkJDAA==\",\"timestamp\":\"1768088555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:38+05:30"} [2026-01-11 05:12:39] [DEBUG] Ignoring event: delivered [2026-01-11 05:12:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:42:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGNjkxNzNGNTQzRjcwMTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGNjkxNzNGNTQzRjcwMTc1AA==", "timestamp": "1768088561", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:12:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:12:43] [INFO] Sending instructions to 917202000200 [2026-01-11 05:12:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:12:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:12:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d43f8492182486cbc7ac8f8bedbf297", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:12:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:42:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdDMjYxMTg3MDRCMzA0QTQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdDMjYxMTg3MDRCMzA0QTQ4AA==", "timestamp": "1768088567", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:12:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:12:48] [INFO] Sending instructions to 917202000200 [2026-01-11 05:12:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:12:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:12:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0c68b403d83473498eb102df2ddd166", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:12:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:12:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGNjkxNzNGNTQzRjcwMTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGNjkxNzNGNTQzRjcwMTc1AA==\",\"timestamp\":\"1768088561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:51+05:30"} [2026-01-11 05:12:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGNjkxNzNGNTQzRjcwMTc1AA== [2026-01-11 05:12:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:12:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGNjkxNzNGNTQzRjcwMTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGNjkxNzNGNTQzRjcwMTc1AA==\",\"timestamp\":\"1768088561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:51+05:30"} [2026-01-11 05:12:52] [DEBUG] Ignoring event: delivered [2026-01-11 05:12:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:12:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdDMjYxMTg3MDRCMzA0QTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdDMjYxMTg3MDRCMzA0QTQ4AA==\",\"timestamp\":\"1768088567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:51+05:30"} [2026-01-11 05:12:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdDMjYxMTg3MDRCMzA0QTQ4AA== [2026-01-11 05:12:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:12:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdDMjYxMTg3MDRCMzA0QTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdDMjYxMTg3MDRCMzA0QTQ4AA==\",\"timestamp\":\"1768088567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:12:51+05:30"} [2026-01-11 05:12:52] [DEBUG] Ignoring event: delivered [2026-01-11 05:13:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:43:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2MUYzNEM0Qjc2NDgxRUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2MUYzNEM0Qjc2NDgxRUE1AA==", "timestamp": "1768088603", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:13:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:13:24] [INFO] Sending instructions to 917202000200 [2026-01-11 05:13:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:13:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:13:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd1763cabae34b33ae3c37b0abae8ef3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:13:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:13:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2MUYzNEM0Qjc2NDgxRUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2MUYzNEM0Qjc2NDgxRUE1AA==\",\"timestamp\":\"1768088603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:13:26+05:30"} [2026-01-11 05:13:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2MUYzNEM0Qjc2NDgxRUE1AA== [2026-01-11 05:13:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:13:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2MUYzNEM0Qjc2NDgxRUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2MUYzNEM0Qjc2NDgxRUE1AA==\",\"timestamp\":\"1768088603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:13:26+05:30"} [2026-01-11 05:13:27] [DEBUG] Ignoring event: delivered [2026-01-11 05:13:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:43:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFOUJFMzg2RjY1QkFBRkZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFOUJFMzg2RjY1QkFBRkZFAA==", "timestamp": "1768088608", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:13:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:13:29] [INFO] Sending instructions to 917202000200 [2026-01-11 05:13:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:13:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:13:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9a4842b306d4886b2923f12955fe122", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:13:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:43:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRDczQTkzNDE2RTNDQkYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRDczQTkzNDE2RTNDQkYxAA==", "timestamp": "1768088613", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:13:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:13:35] [INFO] Sending instructions to 917202000200 [2026-01-11 05:13:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:13:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:13:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88db8bdc4eeb4fd0aac7c3b4690662ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:13:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFOUJFMzg2RjY1QkFBRkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFOUJFMzg2RjY1QkFBRkZFAA==\",\"timestamp\":\"1768088608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:13:37+05:30"} [2026-01-11 05:13:38] [DEBUG] Ignoring event: delivered [2026-01-11 05:13:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFOUJFMzg2RjY1QkFBRkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFOUJFMzg2RjY1QkFBRkZFAA==\",\"timestamp\":\"1768088608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:13:37+05:30"} [2026-01-11 05:13:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFOUJFMzg2RjY1QkFBRkZFAA== [2026-01-11 05:13:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:13:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRDczQTkzNDE2RTNDQkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRDczQTkzNDE2RTNDQkYxAA==\",\"timestamp\":\"1768088613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:13:37+05:30"} [2026-01-11 05:13:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRDczQTkzNDE2RTNDQkYxAA== [2026-01-11 05:13:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:13:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRDczQTkzNDE2RTNDQkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRDczQTkzNDE2RTNDQkYxAA==\",\"timestamp\":\"1768088613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:13:37+05:30"} [2026-01-11 05:13:39] [DEBUG] Ignoring event: delivered [2026-01-11 05:13:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:43:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxOEUzNDhFREJCQTczMUUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxOEUzNDhFREJCQTczMUUzAA==", "timestamp": "1768088619", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:13:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:13:40] [INFO] Sending instructions to 917202000200 [2026-01-11 05:13:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:13:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:13:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17d582c57c474e70aa55cc491d3b3816", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:13:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:13:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxOEUzNDhFREJCQTczMUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxOEUzNDhFREJCQTczMUUzAA==\",\"timestamp\":\"1768088619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:13:49+05:30"} [2026-01-11 05:13:50] [DEBUG] Ignoring event: delivered [2026-01-11 05:13:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:13:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxOEUzNDhFREJCQTczMUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxOEUzNDhFREJCQTczMUUzAA==\",\"timestamp\":\"1768088619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:13:49+05:30"} [2026-01-11 05:13:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxOEUzNDhFREJCQTczMUUzAA== [2026-01-11 05:14:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:44:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2OTMxMkMxRDMwOEYzNDZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2OTMxMkMxRDMwOEYzNDZDAA==", "timestamp": "1768088655", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:14:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:14:16] [INFO] Sending instructions to 917202000200 [2026-01-11 05:14:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:14:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:14:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72daeca9d0534ba3aa1a99d04b472294", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:14:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:44:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3RjRCRTFGNDYxREI0QUVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3RjRCRTFGNDYxREI0QUVCAA==", "timestamp": "1768088660", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:14:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:14:22] [INFO] Sending instructions to 917202000200 [2026-01-11 05:14:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:14:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:14:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0dbf1cbdb1164ecabcc48a3b73830452", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:14:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:44:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMkJBMzNBMEUwRDJEOEREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMkJBMzNBMEUwRDJEOEREAA==", "timestamp": "1768088666", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:14:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:14:27] [INFO] Sending instructions to 917202000200 [2026-01-11 05:14:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:14:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:14:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b3affa06a4e470ca96385cf8903697e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2OTMxMkMxRDMwOEYzNDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2OTMxMkMxRDMwOEYzNDZDAA==\",\"timestamp\":\"1768088655\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:14:26+05:30"} [2026-01-11 05:14:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2OTMxMkMxRDMwOEYzNDZDAA== [2026-01-11 05:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2OTMxMkMxRDMwOEYzNDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2OTMxMkMxRDMwOEYzNDZDAA==\",\"timestamp\":\"1768088655\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:14:26+05:30"} [2026-01-11 05:14:28] [DEBUG] Ignoring event: delivered [2026-01-11 05:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:14:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3RjRCRTFGNDYxREI0QUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3RjRCRTFGNDYxREI0QUVCAA==\",\"timestamp\":\"1768088660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:14:27+05:30"} [2026-01-11 05:14:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3RjRCRTFGNDYxREI0QUVCAA== [2026-01-11 05:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:14:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3RjRCRTFGNDYxREI0QUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3RjRCRTFGNDYxREI0QUVCAA==\",\"timestamp\":\"1768088660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:14:27+05:30"} [2026-01-11 05:14:28] [DEBUG] Ignoring event: delivered [2026-01-11 05:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:14:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMkJBMzNBMEUwRDJEOEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMkJBMzNBMEUwRDJEOEREAA==\",\"timestamp\":\"1768088666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:14:27+05:30"} [2026-01-11 05:14:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMkJBMzNBMEUwRDJEOEREAA== [2026-01-11 05:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:14:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMkJBMzNBMEUwRDJEOEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMkJBMzNBMEUwRDJEOEREAA==\",\"timestamp\":\"1768088666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:14:27+05:30"} [2026-01-11 05:14:28] [DEBUG] Ignoring event: delivered [2026-01-11 05:15:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:45:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzQzQwMzgzQTgxNTdCQzYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzQzQwMzgzQTgxNTdCQzYyAA==", "timestamp": "1768088702", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:15:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:15:03] [INFO] Sending instructions to 917202000200 [2026-01-11 05:15:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:15:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:15:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f70829444f843069515b83b8f8ef318", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:15:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:45:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4NTBGOEQwMUQ1QTQ5NEE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4NTBGOEQwMUQ1QTQ5NEE2AA==", "timestamp": "1768088707", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:15:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:15:09] [INFO] Sending instructions to 917202000200 [2026-01-11 05:15:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:15:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:15:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb56839809884973bb9573ffef958915", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:15:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzQzQwMzgzQTgxNTdCQzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzQzQwMzgzQTgxNTdCQzYyAA==\",\"timestamp\":\"1768088702\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:15:09+05:30"} [2026-01-11 05:15:11] [DEBUG] Ignoring event: delivered [2026-01-11 05:15:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzQzQwMzgzQTgxNTdCQzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzQzQwMzgzQTgxNTdCQzYyAA==\",\"timestamp\":\"1768088702\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:15:09+05:30"} [2026-01-11 05:15:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEzQzQwMzgzQTgxNTdCQzYyAA== [2026-01-11 05:15:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4NTBGOEQwMUQ1QTQ5NEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4NTBGOEQwMUQ1QTQ5NEE2AA==\",\"timestamp\":\"1768088707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:15:09+05:30"} [2026-01-11 05:15:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4NTBGOEQwMUQ1QTQ5NEE2AA== [2026-01-11 05:15:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4NTBGOEQwMUQ1QTQ5NEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4NTBGOEQwMUQ1QTQ5NEE2AA==\",\"timestamp\":\"1768088707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:15:09+05:30"} [2026-01-11 05:15:11] [DEBUG] Ignoring event: delivered [2026-01-11 05:15:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:45:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMTNENDdERDNBNTYxMThBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMTNENDdERDNBNTYxMThBAA==", "timestamp": "1768088713", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:15:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:15:15] [INFO] Sending instructions to 917202000200 [2026-01-11 05:15:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:15:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:15:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f91fe151f9c413f84d9365dd43fd129", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMTNENDdERDNBNTYxMThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMTNENDdERDNBNTYxMThBAA==\",\"timestamp\":\"1768088713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:15:19+05:30"} [2026-01-11 05:15:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMTNENDdERDNBNTYxMThBAA== [2026-01-11 05:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMTNENDdERDNBNTYxMThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMTNENDdERDNBNTYxMThBAA==\",\"timestamp\":\"1768088713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:15:19+05:30"} [2026-01-11 05:15:20] [DEBUG] Ignoring event: delivered [2026-01-11 05:15:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:45:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwRUZFMDI4OEYzNUE4NDcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwRUZFMDI4OEYzNUE4NDcwAA==", "timestamp": "1768088749", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:15:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:15:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:15:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:15:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:15:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "276522094a26430aae206c1f8c0b5154", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:15:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:45:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3RDZBQTA1NEJEOUQ4NkZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3RDZBQTA1NEJEOUQ4NkZGAA==", "timestamp": "1768088755", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:15:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:15:57] [INFO] Sending instructions to 917202000200 [2026-01-11 05:15:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:15:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:15:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwRUZFMDI4OEYzNUE4NDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwRUZFMDI4OEYzNUE4NDcwAA==\",\"timestamp\":\"1768088749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:15:57+05:30"} [2026-01-11 05:15:57] [DEBUG] Ignoring event: delivered [2026-01-11 05:15:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwRUZFMDI4OEYzNUE4NDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwRUZFMDI4OEYzNUE4NDcwAA==\",\"timestamp\":\"1768088749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:15:57+05:30"} [2026-01-11 05:15:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwRUZFMDI4OEYzNUE4NDcwAA== [2026-01-11 05:15:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd3d0a7d1ac54ab3a6681b74f025f660", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:16:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3RDZBQTA1NEJEOUQ4NkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3RDZBQTA1NEJEOUQ4NkZGAA==\",\"timestamp\":\"1768088755\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:02+05:30"} [2026-01-11 05:16:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3RDZBQTA1NEJEOUQ4NkZGAA== [2026-01-11 05:16:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:15:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3RDZBQTA1NEJEOUQ4NkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3RDZBQTA1NEJEOUQ4NkZGAA==\",\"timestamp\":\"1768088755\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:02+05:30"} [2026-01-11 05:16:02] [DEBUG] Ignoring event: delivered [2026-01-11 05:16:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:46:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRCODQyM0RDMTIyMjZFOTZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRCODQyM0RDMTIyMjZFOTZCAA==", "timestamp": "1768088761", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:16:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:16:03] [INFO] Sending instructions to 917202000200 [2026-01-11 05:16:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:16:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:16:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e1f9b09091f4e77af546954d5b2682a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:16:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRCODQyM0RDMTIyMjZFOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRCODQyM0RDMTIyMjZFOTZCAA==\",\"timestamp\":\"1768088761\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:05+05:30"} [2026-01-11 05:16:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRCODQyM0RDMTIyMjZFOTZCAA== [2026-01-11 05:16:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRCODQyM0RDMTIyMjZFOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRCODQyM0RDMTIyMjZFOTZCAA==\",\"timestamp\":\"1768088761\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:05+05:30"} [2026-01-11 05:16:05] [DEBUG] Ignoring event: delivered [2026-01-11 05:16:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:46:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMjI0QkE5RDEzNzYxQ0ZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMjI0QkE5RDEzNzYxQ0ZBAA==", "timestamp": "1768088768", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:16:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:16:10] [INFO] Sending instructions to 917202000200 [2026-01-11 05:16:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:16:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:16:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28c270d0925249c0aa424d8cea7a37ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:16:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:46:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RTQyNzRGMjY5MzA1OTQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RTQyNzRGMjY5MzA1OTQ1AA==", "timestamp": "1768088775", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:16:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:16:16] [INFO] Sending instructions to 917202000200 [2026-01-11 05:16:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:16:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:16:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "997c2e50df9b4ecd8e3b6b895e10ab98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMjI0QkE5RDEzNzYxQ0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMjI0QkE5RDEzNzYxQ0ZBAA==\",\"timestamp\":\"1768088768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:18+05:30"} [2026-01-11 05:16:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMjI0QkE5RDEzNzYxQ0ZBAA== [2026-01-11 05:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMjI0QkE5RDEzNzYxQ0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMjI0QkE5RDEzNzYxQ0ZBAA==\",\"timestamp\":\"1768088768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:18+05:30"} [2026-01-11 05:16:19] [DEBUG] Ignoring event: delivered [2026-01-11 05:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RTQyNzRGMjY5MzA1OTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RTQyNzRGMjY5MzA1OTQ1AA==\",\"timestamp\":\"1768088775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:18+05:30"} [2026-01-11 05:16:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RTQyNzRGMjY5MzA1OTQ1AA== [2026-01-11 05:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RTQyNzRGMjY5MzA1OTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RTQyNzRGMjY5MzA1OTQ1AA==\",\"timestamp\":\"1768088775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:18+05:30"} [2026-01-11 05:16:19] [DEBUG] Ignoring event: delivered [2026-01-11 05:16:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:46:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyMkE1NzUwREEwMjhGMzc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyMkE1NzUwREEwMjhGMzc3AA==", "timestamp": "1768088810", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:16:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:16:52] [INFO] Sending instructions to 917202000200 [2026-01-11 05:16:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:16:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:16:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66598b66598f4ca39010fb0fd0880d82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:16:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyMkE1NzUwREEwMjhGMzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyMkE1NzUwREEwMjhGMzc3AA==\",\"timestamp\":\"1768088810\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:53+05:30"} [2026-01-11 05:16:54] [DEBUG] Ignoring event: delivered [2026-01-11 05:16:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyMkE1NzUwREEwMjhGMzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyMkE1NzUwREEwMjhGMzc3AA==\",\"timestamp\":\"1768088810\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:16:53+05:30"} [2026-01-11 05:16:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyMkE1NzUwREEwMjhGMzc3AA== [2026-01-11 05:16:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:46:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBQUY5QUNCQ0VFNzkzQjY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBQUY5QUNCQ0VFNzkzQjY5AA==", "timestamp": "1768088816", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:16:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:16:58] [INFO] Sending instructions to 917202000200 [2026-01-11 05:16:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:16:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:16:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3787fa73a3c4e35829caacb7e8c6dc7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBQUY5QUNCQ0VFNzkzQjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBQUY5QUNCQ0VFNzkzQjY5AA==\",\"timestamp\":\"1768088816\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:02+05:30"} [2026-01-11 05:17:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBQUY5QUNCQ0VFNzkzQjY5AA== [2026-01-11 05:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:16:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBQUY5QUNCQ0VFNzkzQjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBQUY5QUNCQ0VFNzkzQjY5AA==\",\"timestamp\":\"1768088816\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:02+05:30"} [2026-01-11 05:17:02] [DEBUG] Ignoring event: delivered [2026-01-11 05:17:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:47:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MTI5REE5Mjk5MEY3NzFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MTI5REE5Mjk5MEY3NzFDAA==", "timestamp": "1768088821", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:17:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:17:03] [INFO] Sending instructions to 917202000200 [2026-01-11 05:17:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:17:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:17:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c94879b017ba4f278f0655cce7315d61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:17:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MTI5REE5Mjk5MEY3NzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MTI5REE5Mjk5MEY3NzFDAA==\",\"timestamp\":\"1768088821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:08+05:30"} [2026-01-11 05:17:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MTI5REE5Mjk5MEY3NzFDAA== [2026-01-11 05:17:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MTI5REE5Mjk5MEY3NzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MTI5REE5Mjk5MEY3NzFDAA==\",\"timestamp\":\"1768088821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:08+05:30"} [2026-01-11 05:17:09] [DEBUG] Ignoring event: delivered [2026-01-11 05:17:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:47:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxRTFCM0VDRkZCQTZBNjg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxRTFCM0VDRkZCQTZBNjg5AA==", "timestamp": "1768088858", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:17:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:17:39] [INFO] Sending instructions to 917202000200 [2026-01-11 05:17:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:17:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:17:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d53aaa0d938048ee9d835617ff400eb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:17:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:47:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNjc0NTUyNEY2NzBDQkZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNjc0NTUyNEY2NzBDQkZEAA==", "timestamp": "1768088863", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:17:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:17:45] [INFO] Sending instructions to 917202000200 [2026-01-11 05:17:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:17:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:17:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e33e048ae7b44818e2ab79c68af95ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxRTFCM0VDRkZCQTZBNjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxRTFCM0VDRkZCQTZBNjg5AA==\",\"timestamp\":\"1768088858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:45+05:30"} [2026-01-11 05:17:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxRTFCM0VDRkZCQTZBNjg5AA== [2026-01-11 05:17:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNjc0NTUyNEY2NzBDQkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNjc0NTUyNEY2NzBDQkZEAA==\",\"timestamp\":\"1768088863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:45+05:30"} [2026-01-11 05:17:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNjc0NTUyNEY2NzBDQkZEAA== [2026-01-11 05:17:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxRTFCM0VDRkZCQTZBNjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxRTFCM0VDRkZCQTZBNjg5AA==\",\"timestamp\":\"1768088858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:45+05:30"} [2026-01-11 05:17:46] [DEBUG] Ignoring event: delivered [2026-01-11 05:17:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNjc0NTUyNEY2NzBDQkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNjc0NTUyNEY2NzBDQkZEAA==\",\"timestamp\":\"1768088863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:45+05:30"} [2026-01-11 05:17:46] [DEBUG] Ignoring event: delivered [2026-01-11 05:17:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:47:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1REUwRkZGODU3OEU1MzUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1REUwRkZGODU3OEU1MzUyAA==", "timestamp": "1768088869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:17:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:17:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:17:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:17:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:17:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cbc300f3acb4944b1552544a092d811", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:17:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1REUwRkZGODU3OEU1MzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1REUwRkZGODU3OEU1MzUyAA==\",\"timestamp\":\"1768088869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:54+05:30"} [2026-01-11 05:17:54] [DEBUG] Ignoring event: delivered [2026-01-11 05:17:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1REUwRkZGODU3OEU1MzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1REUwRkZGODU3OEU1MzUyAA==\",\"timestamp\":\"1768088869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:17:54+05:30"} [2026-01-11 05:17:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1REUwRkZGODU3OEU1MzUyAA== [2026-01-11 05:17:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:47:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQTE3REJENTBBNjE3MDg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQTE3REJENTBBNjE3MDg0AA==", "timestamp": "1768088876", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:17:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:17:57] [INFO] Sending instructions to 917202000200 [2026-01-11 05:17:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:17:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:17:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59eb76662c01428cbb02d26c9a6997a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:18:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQTE3REJENTBBNjE3MDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQTE3REJENTBBNjE3MDg0AA==\",\"timestamp\":\"1768088876\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:00+05:30"} [2026-01-11 05:18:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQTE3REJENTBBNjE3MDg0AA== [2026-01-11 05:18:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:17:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQTE3REJENTBBNjE3MDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQTE3REJENTBBNjE3MDg0AA==\",\"timestamp\":\"1768088876\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:00+05:30"} [2026-01-11 05:18:00] [DEBUG] Ignoring event: delivered [2026-01-11 05:18:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:48:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1MEE3MTY1NzVGMkE0RkU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1MEE3MTY1NzVGMkE0RkU1AA==", "timestamp": "1768088912", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:18:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:18:33] [INFO] Sending instructions to 917202000200 [2026-01-11 05:18:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:18:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:18:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "168a5d7c8c5c421b8efed3b161cd6fcb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:18:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:18:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1MEE3MTY1NzVGMkE0RkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1MEE3MTY1NzVGMkE0RkU1AA==\",\"timestamp\":\"1768088912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:38+05:30"} [2026-01-11 05:18:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1MEE3MTY1NzVGMkE0RkU1AA== [2026-01-11 05:18:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:18:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1MEE3MTY1NzVGMkE0RkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1MEE3MTY1NzVGMkE0RkU1AA==\",\"timestamp\":\"1768088912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:38+05:30"} [2026-01-11 05:18:38] [DEBUG] Ignoring event: delivered [2026-01-11 05:18:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:48:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2MThCRDI5MjlFNDcwNjEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2MThCRDI5MjlFNDcwNjEwAA==", "timestamp": "1768088917", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:18:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:18:39] [INFO] Sending instructions to 917202000200 [2026-01-11 05:18:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:18:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:18:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c1070823ba04fc88894c1400856759a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:18:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:18:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2MThCRDI5MjlFNDcwNjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2MThCRDI5MjlFNDcwNjEwAA==\",\"timestamp\":\"1768088917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:43+05:30"} [2026-01-11 05:18:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2MThCRDI5MjlFNDcwNjEwAA== [2026-01-11 05:18:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:18:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2MThCRDI5MjlFNDcwNjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY2MThCRDI5MjlFNDcwNjEwAA==\",\"timestamp\":\"1768088917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:43+05:30"} [2026-01-11 05:18:44] [DEBUG] Ignoring event: delivered [2026-01-11 05:18:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:48:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRkEyQjQzQjNDMjc2NTg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRkEyQjQzQjNDMjc2NTg4AA==", "timestamp": "1768088923", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:18:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:18:45] [INFO] Sending instructions to 917202000200 [2026-01-11 05:18:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:18:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:18:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3bfa26f7bf0414893c1112c1d894bd1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:18:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:18:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRkEyQjQzQjNDMjc2NTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRkEyQjQzQjNDMjc2NTg4AA==\",\"timestamp\":\"1768088923\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:48+05:30"} [2026-01-11 05:18:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRkEyQjQzQjNDMjc2NTg4AA== [2026-01-11 05:18:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:18:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRkEyQjQzQjNDMjc2NTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRkEyQjQzQjNDMjc2NTg4AA==\",\"timestamp\":\"1768088923\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:48+05:30"} [2026-01-11 05:18:48] [DEBUG] Ignoring event: delivered [2026-01-11 05:18:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:48:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJDMzZBNEREMzRGREMwQzM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJDMzZBNEREMzRGREMwQzM2AA==", "timestamp": "1768088930", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:18:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:18:52] [INFO] Sending instructions to 917202000200 [2026-01-11 05:18:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:18:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:18:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b63594de99d7471e878c5aee6b674434", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:18:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:18:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJDMzZBNEREMzRGREMwQzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJDMzZBNEREMzRGREMwQzM2AA==\",\"timestamp\":\"1768088930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:58+05:30"} [2026-01-11 05:18:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJDMzZBNEREMzRGREMwQzM2AA== [2026-01-11 05:18:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:18:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJDMzZBNEREMzRGREMwQzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJDMzZBNEREMzRGREMwQzM2AA==\",\"timestamp\":\"1768088930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:18:58+05:30"} [2026-01-11 05:18:59] [DEBUG] Ignoring event: delivered [2026-01-11 05:19:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:49:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOTBBNTE5RTI5NTk5QjM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOTBBNTE5RTI5NTk5QjM4AA==", "timestamp": "1768088966", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:19:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:19:28] [INFO] Sending instructions to 917202000200 [2026-01-11 05:19:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:19:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:19:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fa0e818d67d4405a08cc57fae9fb817", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:19:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:19:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOTBBNTE5RTI5NTk5QjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOTBBNTE5RTI5NTk5QjM4AA==\",\"timestamp\":\"1768088966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:19:32+05:30"} [2026-01-11 05:19:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOTBBNTE5RTI5NTk5QjM4AA== [2026-01-11 05:19:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:19:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOTBBNTE5RTI5NTk5QjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOTBBNTE5RTI5NTk5QjM4AA==\",\"timestamp\":\"1768088966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:19:32+05:30"} [2026-01-11 05:19:33] [DEBUG] Ignoring event: delivered [2026-01-11 05:19:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:49:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCRDU4MEM3OTNBRDk0MzlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCRDU4MEM3OTNBRDk0MzlDAA==", "timestamp": "1768088972", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:19:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:19:34] [INFO] Sending instructions to 917202000200 [2026-01-11 05:19:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:19:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:19:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63a32f8824bf43a5abd0c7bbfe6ef0bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:19:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:49:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZFQUM1OUUwRTkyNjFEMjMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZFQUM1OUUwRTkyNjFEMjMwAA==", "timestamp": "1768088977", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:19:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:19:39] [INFO] Sending instructions to 917202000200 [2026-01-11 05:19:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:19:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:19:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCRDU4MEM3OTNBRDk0MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCRDU4MEM3OTNBRDk0MzlDAA==\",\"timestamp\":\"1768088972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:19:39+05:30"} [2026-01-11 05:19:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCRDU4MEM3OTNBRDk0MzlDAA== [2026-01-11 05:19:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCRDU4MEM3OTNBRDk0MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCRDU4MEM3OTNBRDk0MzlDAA==\",\"timestamp\":\"1768088972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:19:39+05:30"} [2026-01-11 05:19:39] [DEBUG] Ignoring event: delivered [2026-01-11 05:19:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1091c2146c15465983706374f3932fd7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:19:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:49:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCQjcxQ0FCMzM4MTA0QzZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCQjcxQ0FCMzM4MTA0QzZCAA==", "timestamp": "1768088982", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:19:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:19:44] [INFO] Sending instructions to 917202000200 [2026-01-11 05:19:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:19:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:19:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7bba3e4bc0af405cbaf0724dbe3af751", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:19:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:19:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZFQUM1OUUwRTkyNjFEMjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZFQUM1OUUwRTkyNjFEMjMwAA==\",\"timestamp\":\"1768088977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:19:44+05:30"} [2026-01-11 05:19:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZFQUM1OUUwRTkyNjFEMjMwAA== [2026-01-11 05:19:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:19:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZFQUM1OUUwRTkyNjFEMjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZFQUM1OUUwRTkyNjFEMjMwAA==\",\"timestamp\":\"1768088977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:19:44+05:30"} [2026-01-11 05:19:44] [DEBUG] Ignoring event: delivered [2026-01-11 05:19:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:19:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCQjcxQ0FCMzM4MTA0QzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCQjcxQ0FCMzM4MTA0QzZCAA==\",\"timestamp\":\"1768088982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:19:44+05:30"} [2026-01-11 05:19:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCQjcxQ0FCMzM4MTA0QzZCAA== [2026-01-11 05:19:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:19:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCQjcxQ0FCMzM4MTA0QzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCQjcxQ0FCMzM4MTA0QzZCAA==\",\"timestamp\":\"1768088982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:19:44+05:30"} [2026-01-11 05:19:45] [DEBUG] Ignoring event: delivered [2026-01-11 05:20:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:50:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQURGNjhBQzVCMEVFRjJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQURGNjhBQzVCMEVFRjJCAA==", "timestamp": "1768089019", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:20:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:20:21] [INFO] Sending instructions to 917202000200 [2026-01-11 05:20:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:20:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:20:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "255d3b4042234192828eeb6a02723184", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:20:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:20:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQURGNjhBQzVCMEVFRjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQURGNjhBQzVCMEVFRjJCAA==\",\"timestamp\":\"1768089019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:20:25+05:30"} [2026-01-11 05:20:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQURGNjhBQzVCMEVFRjJCAA== [2026-01-11 05:20:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:20:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQURGNjhBQzVCMEVFRjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDQURGNjhBQzVCMEVFRjJCAA==\",\"timestamp\":\"1768089019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:20:25+05:30"} [2026-01-11 05:20:26] [DEBUG] Ignoring event: delivered [2026-01-11 05:20:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:50:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyQUYzODQ2OTM5OEQ0ODIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyQUYzODQ2OTM5OEQ0ODIwAA==", "timestamp": "1768089025", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:20:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:20:27] [INFO] Sending instructions to 917202000200 [2026-01-11 05:20:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:20:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:20:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08f1b1c43af440fd8c3e2f83c6700137", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:20:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:20:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyQUYzODQ2OTM5OEQ0ODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyQUYzODQ2OTM5OEQ0ODIwAA==\",\"timestamp\":\"1768089025\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:20:31+05:30"} [2026-01-11 05:20:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyQUYzODQ2OTM5OEQ0ODIwAA== [2026-01-11 05:20:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:20:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyQUYzODQ2OTM5OEQ0ODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQyQUYzODQ2OTM5OEQ0ODIwAA==\",\"timestamp\":\"1768089025\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:20:31+05:30"} [2026-01-11 05:20:32] [DEBUG] Ignoring event: delivered [2026-01-11 05:20:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:50:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzg3M0VFNDZGNUQ0QThGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzg3M0VFNDZGNUQ0QThGAA==", "timestamp": "1768089030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:20:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:20:32] [INFO] Sending instructions to 917202000200 [2026-01-11 05:20:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:20:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:20:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66f10e8f0755474dad50237a2ba114a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:20:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:50:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5RTBEMjgzOTE5MDMwREU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5RTBEMjgzOTE5MDMwREU2AA==", "timestamp": "1768089036", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:20:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:20:38] [INFO] Sending instructions to 917202000200 [2026-01-11 05:20:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:20:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:20:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f69c8b1dd00443b8a4708d9c0875f665", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:20:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:20:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzg3M0VFNDZGNUQ0QThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzg3M0VFNDZGNUQ0QThGAA==\",\"timestamp\":\"1768089030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:20:40+05:30"} [2026-01-11 05:20:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzg3M0VFNDZGNUQ0QThGAA== [2026-01-11 05:20:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:20:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzg3M0VFNDZGNUQ0QThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzg3M0VFNDZGNUQ0QThGAA==\",\"timestamp\":\"1768089030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:20:40+05:30"} [2026-01-11 05:20:41] [DEBUG] Ignoring event: delivered [2026-01-11 05:20:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:20:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5RTBEMjgzOTE5MDMwREU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5RTBEMjgzOTE5MDMwREU2AA==\",\"timestamp\":\"1768089036\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:20:40+05:30"} [2026-01-11 05:20:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5RTBEMjgzOTE5MDMwREU2AA== [2026-01-11 05:20:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:20:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5RTBEMjgzOTE5MDMwREU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5RTBEMjgzOTE5MDMwREU2AA==\",\"timestamp\":\"1768089036\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:20:40+05:30"} [2026-01-11 05:20:41] [DEBUG] Ignoring event: delivered [2026-01-11 05:21:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:51:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2RTlEODAzREVBNUU2MEFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2RTlEODAzREVBNUU2MEFBAA==", "timestamp": "1768089073", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:21:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:21:14] [INFO] Sending instructions to 917202000200 [2026-01-11 05:21:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:21:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:21:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d365b4f238744a2cbccc48a7a42c4e46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:21:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2RTlEODAzREVBNUU2MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2RTlEODAzREVBNUU2MEFBAA==\",\"timestamp\":\"1768089073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:21:17+05:30"} [2026-01-11 05:21:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2RTlEODAzREVBNUU2MEFBAA== [2026-01-11 05:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:21:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2RTlEODAzREVBNUU2MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2RTlEODAzREVBNUU2MEFBAA==\",\"timestamp\":\"1768089073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:21:17+05:30"} [2026-01-11 05:21:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:21:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:51:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFOTcwNzY3RDJBQTYyNDI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFOTcwNzY3RDJBQTYyNDI5AA==", "timestamp": "1768089079", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:21:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:21:20] [INFO] Sending instructions to 917202000200 [2026-01-11 05:21:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:21:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:21:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f0aa5867962412b8b6c40d754b2454d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:21:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:51:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4ODIyN0JDNUJBMDYzNkZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4ODIyN0JDNUJBMDYzNkZGAA==", "timestamp": "1768089084", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:21:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:21:26] [INFO] Sending instructions to 917202000200 [2026-01-11 05:21:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:21:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:21:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad90fc1050e44cc483e2949b87709fd1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:21:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:21:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFOTcwNzY3RDJBQTYyNDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFOTcwNzY3RDJBQTYyNDI5AA==\",\"timestamp\":\"1768089079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:21:29+05:30"} [2026-01-11 05:21:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFOTcwNzY3RDJBQTYyNDI5AA== [2026-01-11 05:21:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:21:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFOTcwNzY3RDJBQTYyNDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFOTcwNzY3RDJBQTYyNDI5AA==\",\"timestamp\":\"1768089079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:21:29+05:30"} [2026-01-11 05:21:29] [DEBUG] Ignoring event: delivered [2026-01-11 05:21:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4ODIyN0JDNUJBMDYzNkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4ODIyN0JDNUJBMDYzNkZGAA==\",\"timestamp\":\"1768089084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:21:29+05:30"} [2026-01-11 05:21:30] [DEBUG] Ignoring event: delivered [2026-01-11 05:21:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4ODIyN0JDNUJBMDYzNkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4ODIyN0JDNUJBMDYzNkZGAA==\",\"timestamp\":\"1768089084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:21:29+05:30"} [2026-01-11 05:21:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4ODIyN0JDNUJBMDYzNkZGAA== [2026-01-11 05:21:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:51:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI0NjQ5MzhFOTQxRERBRDYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI0NjQ5MzhFOTQxRERBRDYwAA==", "timestamp": "1768089090", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:21:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:21:32] [INFO] Sending instructions to 917202000200 [2026-01-11 05:21:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:21:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:21:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1eb9ef697f4947cca4a62bcccf6d3ba2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:21:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:21:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI0NjQ5MzhFOTQxRERBRDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI0NjQ5MzhFOTQxRERBRDYwAA==\",\"timestamp\":\"1768089090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:21:37+05:30"} [2026-01-11 05:21:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI0NjQ5MzhFOTQxRERBRDYwAA== [2026-01-11 05:21:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:21:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI0NjQ5MzhFOTQxRERBRDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI0NjQ5MzhFOTQxRERBRDYwAA==\",\"timestamp\":\"1768089090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:21:37+05:30"} [2026-01-11 05:21:37] [DEBUG] Ignoring event: delivered [2026-01-11 05:22:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:52:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2MjUyOUIzRTg0QTk1RDIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2MjUyOUIzRTg0QTk1RDIzAA==", "timestamp": "1768089127", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:22:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:22:09] [INFO] Sending instructions to 917202000200 [2026-01-11 05:22:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:22:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:22:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c862da0364d49b5beb670722a5caa69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:22:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:22:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2MjUyOUIzRTg0QTk1RDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2MjUyOUIzRTg0QTk1RDIzAA==\",\"timestamp\":\"1768089127\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:22:11+05:30"} [2026-01-11 05:22:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2MjUyOUIzRTg0QTk1RDIzAA== [2026-01-11 05:22:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:22:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2MjUyOUIzRTg0QTk1RDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2MjUyOUIzRTg0QTk1RDIzAA==\",\"timestamp\":\"1768089127\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:22:11+05:30"} [2026-01-11 05:22:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:22:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:52:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjU4MTUyNzM0MjA0MDM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjU4MTUyNzM0MjA0MDM2AA==", "timestamp": "1768089133", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:22:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:22:14] [INFO] Sending instructions to 917202000200 [2026-01-11 05:22:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:22:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:22:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98fa195fedd14bc68e116e636b292dc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:22:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:52:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2MDlBMTMwNDRERjc1MkQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2MDlBMTMwNDRERjc1MkQzAA==", "timestamp": "1768089138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:22:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:22:20] [INFO] Sending instructions to 917202000200 [2026-01-11 05:22:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:22:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:22:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d2808d481524e0a9e5d4866954b5a35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:22:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjU4MTUyNzM0MjA0MDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjU4MTUyNzM0MjA0MDM2AA==\",\"timestamp\":\"1768089133\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:22:19+05:30"} [2026-01-11 05:22:20] [DEBUG] Ignoring event: delivered [2026-01-11 05:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:22:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjU4MTUyNzM0MjA0MDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjU4MTUyNzM0MjA0MDM2AA==\",\"timestamp\":\"1768089133\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:22:19+05:30"} [2026-01-11 05:22:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjU4MTUyNzM0MjA0MDM2AA== [2026-01-11 05:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:22:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2MDlBMTMwNDRERjc1MkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2MDlBMTMwNDRERjc1MkQzAA==\",\"timestamp\":\"1768089138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:22:20+05:30"} [2026-01-11 05:22:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2MDlBMTMwNDRERjc1MkQzAA== [2026-01-11 05:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:22:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2MDlBMTMwNDRERjc1MkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2MDlBMTMwNDRERjc1MkQzAA==\",\"timestamp\":\"1768089138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:22:20+05:30"} [2026-01-11 05:22:20] [DEBUG] Ignoring event: delivered [2026-01-11 05:22:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:52:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCOEZCNEU1NThENzRGRTFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCOEZCNEU1NThENzRGRTFEAA==", "timestamp": "1768089174", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:22:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:22:56] [INFO] Sending instructions to 917202000200 [2026-01-11 05:22:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:22:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:22:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24a151c7a40645a1b2ee9c7f9b78d1cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:23:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCOEZCNEU1NThENzRGRTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCOEZCNEU1NThENzRGRTFEAA==\",\"timestamp\":\"1768089174\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:00+05:30"} [2026-01-11 05:23:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCOEZCNEU1NThENzRGRTFEAA== [2026-01-11 05:23:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCOEZCNEU1NThENzRGRTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCOEZCNEU1NThENzRGRTFEAA==\",\"timestamp\":\"1768089174\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:00+05:30"} [2026-01-11 05:23:01] [DEBUG] Ignoring event: delivered [2026-01-11 05:23:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:53:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRTNCQzQ0QzAwNzUzODU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRTNCQzQ0QzAwNzUzODU2AA==", "timestamp": "1768089180", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:23:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:23:02] [INFO] Sending instructions to 917202000200 [2026-01-11 05:23:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:23:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:23:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a9e1b86ad6640c0bd5a251251cf4f45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:23:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:53:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjJCRTM4NUYzNDFBOUQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjJCRTM4NUYzNDFBOUQ0AA==", "timestamp": "1768089185", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:23:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:23:07] [INFO] Sending instructions to 917202000200 [2026-01-11 05:23:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:23:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:23:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d31470e3bf6497d9f392899de8da43a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:23:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRTNCQzQ0QzAwNzUzODU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRTNCQzQ0QzAwNzUzODU2AA==\",\"timestamp\":\"1768089180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:07+05:30"} [2026-01-11 05:23:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRTNCQzQ0QzAwNzUzODU2AA== [2026-01-11 05:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRTNCQzQ0QzAwNzUzODU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRTNCQzQ0QzAwNzUzODU2AA==\",\"timestamp\":\"1768089180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:07+05:30"} [2026-01-11 05:23:08] [DEBUG] Ignoring event: delivered [2026-01-11 05:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjJCRTM4NUYzNDFBOUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjJCRTM4NUYzNDFBOUQ0AA==\",\"timestamp\":\"1768089185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:07+05:30"} [2026-01-11 05:23:08] [DEBUG] Ignoring event: delivered [2026-01-11 05:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjJCRTM4NUYzNDFBOUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjJCRTM4NUYzNDFBOUQ0AA==\",\"timestamp\":\"1768089185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:07+05:30"} [2026-01-11 05:23:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjJCRTM4NUYzNDFBOUQ0AA== [2026-01-11 05:23:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:53:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQThBRjUzNDYwMUY5REE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQThBRjUzNDYwMUY5REE4AA==", "timestamp": "1768089222", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:23:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:23:44] [INFO] Sending instructions to 917202000200 [2026-01-11 05:23:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:23:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:23:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02fb6fa25e8e4b79ae86b9e815bb4e85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:23:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:53:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGODIwOUJCODkxRTRCRDIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGODIwOUJCODkxRTRCRDIzAA==", "timestamp": "1768089228", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:23:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:23:49] [INFO] Sending instructions to 917202000200 [2026-01-11 05:23:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:23:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:23:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "628ebb7b65134b16a934754e4325ac5e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQThBRjUzNDYwMUY5REE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQThBRjUzNDYwMUY5REE4AA==\",\"timestamp\":\"1768089222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:48+05:30"} [2026-01-11 05:23:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQThBRjUzNDYwMUY5REE4AA== [2026-01-11 05:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQThBRjUzNDYwMUY5REE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQThBRjUzNDYwMUY5REE4AA==\",\"timestamp\":\"1768089222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:48+05:30"} [2026-01-11 05:23:50] [DEBUG] Ignoring event: delivered [2026-01-11 05:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGODIwOUJCODkxRTRCRDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGODIwOUJCODkxRTRCRDIzAA==\",\"timestamp\":\"1768089228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:49+05:30"} [2026-01-11 05:23:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGODIwOUJCODkxRTRCRDIzAA== [2026-01-11 05:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGODIwOUJCODkxRTRCRDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGODIwOUJCODkxRTRCRDIzAA==\",\"timestamp\":\"1768089228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:49+05:30"} [2026-01-11 05:23:50] [DEBUG] Ignoring event: delivered [2026-01-11 05:23:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:53:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQ0E4QjI2RUU4N0U4Nzk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQ0E4QjI2RUU4N0U4Nzk4AA==", "timestamp": "1768089233", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:23:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:23:54] [INFO] Sending instructions to 917202000200 [2026-01-11 05:23:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:23:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:23:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdbb8245c02c4ae29390f56cf98a17b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:23:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQ0E4QjI2RUU4N0U4Nzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQ0E4QjI2RUU4N0U4Nzk4AA==\",\"timestamp\":\"1768089233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:57+05:30"} [2026-01-11 05:23:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQ0E4QjI2RUU4N0U4Nzk4AA== [2026-01-11 05:23:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:23:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQ0E4QjI2RUU4N0U4Nzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBQ0E4QjI2RUU4N0U4Nzk4AA==\",\"timestamp\":\"1768089233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:23:57+05:30"} [2026-01-11 05:23:57] [DEBUG] Ignoring event: delivered [2026-01-11 05:24:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:54:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOEYyQjM1OUFBMURCQjAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOEYyQjM1OUFBMURCQjAxAA==", "timestamp": "1768089238", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:24:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:24:00] [INFO] Sending instructions to 917202000200 [2026-01-11 05:24:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:24:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:24:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "432a2c20d4634a4fa43aa0aef0a71e01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOEYyQjM1OUFBMURCQjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOEYyQjM1OUFBMURCQjAxAA==\",\"timestamp\":\"1768089238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:05+05:30"} [2026-01-11 05:24:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOEYyQjM1OUFBMURCQjAxAA== [2026-01-11 05:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOEYyQjM1OUFBMURCQjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOEYyQjM1OUFBMURCQjAxAA==\",\"timestamp\":\"1768089238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:05+05:30"} [2026-01-11 05:24:05] [DEBUG] Ignoring event: delivered [2026-01-11 05:24:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:54:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJBODlFMjRDMDEwMzc0RURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJBODlFMjRDMDEwMzc0RURBAA==", "timestamp": "1768089244", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:24:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:24:05] [INFO] Sending instructions to 917202000200 [2026-01-11 05:24:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:24:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:24:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82a816be61df4a88becbb3a3fa8c0f5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:24:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJBODlFMjRDMDEwMzc0RURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJBODlFMjRDMDEwMzc0RURBAA==\",\"timestamp\":\"1768089244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:08+05:30"} [2026-01-11 05:24:08] [DEBUG] Ignoring event: delivered [2026-01-11 05:24:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJBODlFMjRDMDEwMzc0RURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJBODlFMjRDMDEwMzc0RURBAA==\",\"timestamp\":\"1768089244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:08+05:30"} [2026-01-11 05:24:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJBODlFMjRDMDEwMzc0RURBAA== [2026-01-11 05:24:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:54:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCNDg2MEJBNzgxRjE1RUVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCNDg2MEJBNzgxRjE1RUVFAA==", "timestamp": "1768089249", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:24:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:24:11] [INFO] Sending instructions to 917202000200 [2026-01-11 05:24:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:24:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:24:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d9e462bfab5450cbf532800ab6b587d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:24:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCNDg2MEJBNzgxRjE1RUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCNDg2MEJBNzgxRjE1RUVFAA==\",\"timestamp\":\"1768089249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:13+05:30"} [2026-01-11 05:24:14] [DEBUG] Ignoring event: delivered [2026-01-11 05:24:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCNDg2MEJBNzgxRjE1RUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCNDg2MEJBNzgxRjE1RUVFAA==\",\"timestamp\":\"1768089249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:13+05:30"} [2026-01-11 05:24:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCNDg2MEJBNzgxRjE1RUVFAA== [2026-01-11 05:24:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:54:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTREQ0MwRjYyNzI5NjA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTREQ0MwRjYyNzI5NjA4AA==", "timestamp": "1768089255", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:24:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:24:16] [INFO] Sending instructions to 917202000200 [2026-01-11 05:24:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:24:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:24:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e19fd8a8979a43e69285123424cb3ab5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:24:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTREQ0MwRjYyNzI5NjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTREQ0MwRjYyNzI5NjA4AA==\",\"timestamp\":\"1768089255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:19+05:30"} [2026-01-11 05:24:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTREQ0MwRjYyNzI5NjA4AA== [2026-01-11 05:24:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTREQ0MwRjYyNzI5NjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzOTREQ0MwRjYyNzI5NjA4AA==\",\"timestamp\":\"1768089255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:19+05:30"} [2026-01-11 05:24:19] [DEBUG] Ignoring event: delivered [2026-01-11 05:24:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:54:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQjJEOUZEQzk4QjlCMEJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQjJEOUZEQzk4QjlCMEJBAA==", "timestamp": "1768089291", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:24:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:24:52] [INFO] Sending instructions to 917202000200 [2026-01-11 05:24:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:24:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:24:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63e19dc83e3d432d946af204533983dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:24:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQjJEOUZEQzk4QjlCMEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQjJEOUZEQzk4QjlCMEJBAA==\",\"timestamp\":\"1768089291\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:54+05:30"} [2026-01-11 05:24:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQjJEOUZEQzk4QjlCMEJBAA== [2026-01-11 05:24:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQjJEOUZEQzk4QjlCMEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQjJEOUZEQzk4QjlCMEJBAA==\",\"timestamp\":\"1768089291\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:24:54+05:30"} [2026-01-11 05:24:54] [DEBUG] Ignoring event: delivered [2026-01-11 05:24:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:54:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRERCQTFGQkM4NjFGREMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRERCQTFGQkM4NjFGREMwAA==", "timestamp": "1768089296", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:24:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:24:58] [INFO] Sending instructions to 917202000200 [2026-01-11 05:24:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:24:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:24:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30c0305479644ed38e2627b8d586bd76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:25:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:55:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCRDZDOUJENUZBODM2N0QzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCRDZDOUJENUZBODM2N0QzAA==", "timestamp": "1768089302", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:25:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:25:04] [INFO] Sending instructions to 917202000200 [2026-01-11 05:25:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:25:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:25:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "699b91ec2e3741baa580bfa5c2a2f127", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:25:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRERCQTFGQkM4NjFGREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRERCQTFGQkM4NjFGREMwAA==\",\"timestamp\":\"1768089296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:03+05:30"} [2026-01-11 05:25:05] [DEBUG] Ignoring event: delivered [2026-01-11 05:25:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:24:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRERCQTFGQkM4NjFGREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRERCQTFGQkM4NjFGREMwAA==\",\"timestamp\":\"1768089296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:03+05:30"} [2026-01-11 05:25:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRERCQTFGQkM4NjFGREMwAA== [2026-01-11 05:25:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:25:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCRDZDOUJENUZBODM2N0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCRDZDOUJENUZBODM2N0QzAA==\",\"timestamp\":\"1768089302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:04+05:30"} [2026-01-11 05:25:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCRDZDOUJENUZBODM2N0QzAA== [2026-01-11 05:25:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:25:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCRDZDOUJENUZBODM2N0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFCRDZDOUJENUZBODM2N0QzAA==\",\"timestamp\":\"1768089302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:04+05:30"} [2026-01-11 05:25:05] [DEBUG] Ignoring event: delivered [2026-01-11 05:25:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:55:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE0RUUzMTVDM0NCQUQyN0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE0RUUzMTVDM0NCQUQyN0VEAA==", "timestamp": "1768089338", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:25:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:25:41] [INFO] Sending instructions to 917202000200 [2026-01-11 05:25:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:25:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:25:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0665a334b211454aa397f81dbfca2025", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:25:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE0RUUzMTVDM0NCQUQyN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE0RUUzMTVDM0NCQUQyN0VEAA==\",\"timestamp\":\"1768089338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:45+05:30"} [2026-01-11 05:25:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE0RUUzMTVDM0NCQUQyN0VEAA== [2026-01-11 05:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:25:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE0RUUzMTVDM0NCQUQyN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE0RUUzMTVDM0NCQUQyN0VEAA==\",\"timestamp\":\"1768089338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:45+05:30"} [2026-01-11 05:25:46] [DEBUG] Ignoring event: delivered [2026-01-11 05:25:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:55:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4ODIzODU3QUMyMDVEMzk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4ODIzODU3QUMyMDVEMzk2AA==", "timestamp": "1768089344", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:25:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:25:46] [INFO] Sending instructions to 917202000200 [2026-01-11 05:25:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:25:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:25:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea6bd8731ad740138fce2040afa4e5e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:25:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4ODIzODU3QUMyMDVEMzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4ODIzODU3QUMyMDVEMzk2AA==\",\"timestamp\":\"1768089344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:48+05:30"} [2026-01-11 05:25:48] [DEBUG] Ignoring event: delivered [2026-01-11 05:25:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4ODIzODU3QUMyMDVEMzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4ODIzODU3QUMyMDVEMzk2AA==\",\"timestamp\":\"1768089344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:48+05:30"} [2026-01-11 05:25:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4ODIzODU3QUMyMDVEMzk2AA== [2026-01-11 05:25:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:55:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERUY0MjFFRjg0QTRFN0M5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERUY0MjFFRjg0QTRFN0M5AA==", "timestamp": "1768089350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:25:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:25:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:25:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:25:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:25:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "798c8bd864e242d5aa7abec13387012a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:25:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:25:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERUY0MjFFRjg0QTRFN0M5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERUY0MjFFRjg0QTRFN0M5AA==\",\"timestamp\":\"1768089350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:57+05:30"} [2026-01-11 05:25:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERUY0MjFFRjg0QTRFN0M5AA== [2026-01-11 05:25:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:25:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERUY0MjFFRjg0QTRFN0M5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERUY0MjFFRjg0QTRFN0M5AA==\",\"timestamp\":\"1768089350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:25:57+05:30"} [2026-01-11 05:25:58] [DEBUG] Ignoring event: delivered [2026-01-11 05:26:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:56:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3OEU0Nzg4M0EyMzdBNUQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3OEU0Nzg4M0EyMzdBNUQ2AA==", "timestamp": "1768089386", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:26:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:26:27] [INFO] Sending instructions to 917202000200 [2026-01-11 05:26:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:26:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:26:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4242c81177494b78b84a37eee9ae4c1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:26:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:26:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3OEU0Nzg4M0EyMzdBNUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3OEU0Nzg4M0EyMzdBNUQ2AA==\",\"timestamp\":\"1768089386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:26:29+05:30"} [2026-01-11 05:26:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3OEU0Nzg4M0EyMzdBNUQ2AA== [2026-01-11 05:26:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:26:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3OEU0Nzg4M0EyMzdBNUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3OEU0Nzg4M0EyMzdBNUQ2AA==\",\"timestamp\":\"1768089386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:26:29+05:30"} [2026-01-11 05:26:29] [DEBUG] Ignoring event: delivered [2026-01-11 05:26:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:56:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3MzFFMkUyMEEwMkQ4NEUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3MzFFMkUyMEEwMkQ4NEUzAA==", "timestamp": "1768089391", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:26:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:26:33] [INFO] Sending instructions to 917202000200 [2026-01-11 05:26:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:26:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:26:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5adc1b0cd964a25914cf90c79dafd42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:26:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:26:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3MzFFMkUyMEEwMkQ4NEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3MzFFMkUyMEEwMkQ4NEUzAA==\",\"timestamp\":\"1768089391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:26:36+05:30"} [2026-01-11 05:26:36] [DEBUG] Ignoring event: delivered [2026-01-11 05:26:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:26:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3MzFFMkUyMEEwMkQ4NEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3MzFFMkUyMEEwMkQ4NEUzAA==\",\"timestamp\":\"1768089391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:26:36+05:30"} [2026-01-11 05:26:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3MzFFMkUyMEEwMkQ4NEUzAA== [2026-01-11 05:26:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:56:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNTY5REFENkEyQzhGNEUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNTY5REFENkEyQzhGNEUwAA==", "timestamp": "1768089397", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:26:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:26:39] [INFO] Sending instructions to 917202000200 [2026-01-11 05:26:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:26:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:26:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4af73bb2ed5b4a06b0a3e6a8d259e712", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:26:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:26:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNTY5REFENkEyQzhGNEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNTY5REFENkEyQzhGNEUwAA==\",\"timestamp\":\"1768089397\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:26:41+05:30"} [2026-01-11 05:26:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNTY5REFENkEyQzhGNEUwAA== [2026-01-11 05:26:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:26:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNTY5REFENkEyQzhGNEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNTY5REFENkEyQzhGNEUwAA==\",\"timestamp\":\"1768089397\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:26:41+05:30"} [2026-01-11 05:26:41] [DEBUG] Ignoring event: delivered [2026-01-11 05:27:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:57:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIzNjMxMUEzNjdEMjczMTRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIzNjMxMUEzNjdEMjczMTRDAA==", "timestamp": "1768089433", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:27:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:27:15] [INFO] Sending instructions to 917202000200 [2026-01-11 05:27:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:27:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:27:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed15e24df0394bfaa1d26dcb24958697", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:27:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIzNjMxMUEzNjdEMjczMTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIzNjMxMUEzNjdEMjczMTRDAA==\",\"timestamp\":\"1768089433\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:27:17+05:30"} [2026-01-11 05:27:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIzNjMxMUEzNjdEMjczMTRDAA== [2026-01-11 05:27:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIzNjMxMUEzNjdEMjczMTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIzNjMxMUEzNjdEMjczMTRDAA==\",\"timestamp\":\"1768089433\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:27:17+05:30"} [2026-01-11 05:27:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:27:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:57:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNkREQkQzOTJGMkMzNzZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNkREQkQzOTJGMkMzNzZGAA==", "timestamp": "1768089439", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:27:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:27:21] [INFO] Sending instructions to 917202000200 [2026-01-11 05:27:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:27:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:27:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e86f21202304824a06a73f266a43357", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:27:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNkREQkQzOTJGMkMzNzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNkREQkQzOTJGMkMzNzZGAA==\",\"timestamp\":\"1768089439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:27:26+05:30"} [2026-01-11 05:27:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNkREQkQzOTJGMkMzNzZGAA== [2026-01-11 05:27:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNkREQkQzOTJGMkMzNzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFNkREQkQzOTJGMkMzNzZGAA==\",\"timestamp\":\"1768089439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:27:26+05:30"} [2026-01-11 05:27:26] [DEBUG] Ignoring event: delivered [2026-01-11 05:27:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:57:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMzA5NzFBMjUwQjFGMDMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMzA5NzFBMjUwQjFGMDMyAA==", "timestamp": "1768089445", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:27:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:27:27] [INFO] Sending instructions to 917202000200 [2026-01-11 05:27:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:27:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:27:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56dae910be4847e3aba8b5f5a07f0015", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:27:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:27:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMzA5NzFBMjUwQjFGMDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMzA5NzFBMjUwQjFGMDMyAA==\",\"timestamp\":\"1768089445\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:27:32+05:30"} [2026-01-11 05:27:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMzA5NzFBMjUwQjFGMDMyAA== [2026-01-11 05:27:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:27:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMzA5NzFBMjUwQjFGMDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMzA5NzFBMjUwQjFGMDMyAA==\",\"timestamp\":\"1768089445\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:27:32+05:30"} [2026-01-11 05:27:32] [DEBUG] Ignoring event: delivered [2026-01-11 05:27:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:57:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjVCMTkyNzk1NTBBMzUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjVCMTkyNzk1NTBBMzUyAA==", "timestamp": "1768089451", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:27:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:27:33] [INFO] Sending instructions to 917202000200 [2026-01-11 05:27:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:27:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:27:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc1a457f5ccd4bd696ae5f47ce5706c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:27:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjVCMTkyNzk1NTBBMzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjVCMTkyNzk1NTBBMzUyAA==\",\"timestamp\":\"1768089451\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:27:38+05:30"} [2026-01-11 05:27:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjVCMTkyNzk1NTBBMzUyAA== [2026-01-11 05:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:27:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjVCMTkyNzk1NTBBMzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjVCMTkyNzk1NTBBMzUyAA==\",\"timestamp\":\"1768089451\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:27:38+05:30"} [2026-01-11 05:27:39] [DEBUG] Ignoring event: delivered [2026-01-11 05:28:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:58:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFQzZDNDU2RTYxNkIxMzU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFQzZDNDU2RTYxNkIxMzU3AA==", "timestamp": "1768089488", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:28:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:28:10] [INFO] Sending instructions to 917202000200 [2026-01-11 05:28:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:28:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:28:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71f1a8bcdd7c4745b9809c08753b51b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:28:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFQzZDNDU2RTYxNkIxMzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFQzZDNDU2RTYxNkIxMzU3AA==\",\"timestamp\":\"1768089488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:28:11+05:30"} [2026-01-11 05:28:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFQzZDNDU2RTYxNkIxMzU3AA== [2026-01-11 05:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:28:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFQzZDNDU2RTYxNkIxMzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFQzZDNDU2RTYxNkIxMzU3AA==\",\"timestamp\":\"1768089488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:28:11+05:30"} [2026-01-11 05:28:11] [DEBUG] Ignoring event: delivered [2026-01-11 05:28:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:58:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMzI1RjI3RUVFMzQxOUNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMzI1RjI3RUVFMzQxOUNFAA==", "timestamp": "1768089494", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:28:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:28:15] [INFO] Sending instructions to 917202000200 [2026-01-11 05:28:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:28:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:28:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25781713040c41628f5451c5681db2b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMzI1RjI3RUVFMzQxOUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMzI1RjI3RUVFMzQxOUNFAA==\",\"timestamp\":\"1768089494\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:28:18+05:30"} [2026-01-11 05:28:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMzI1RjI3RUVFMzQxOUNFAA== [2026-01-11 05:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMzI1RjI3RUVFMzQxOUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMzI1RjI3RUVFMzQxOUNFAA==\",\"timestamp\":\"1768089494\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:28:18+05:30"} [2026-01-11 05:28:18] [DEBUG] Ignoring event: delivered [2026-01-11 05:28:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:58:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2N0M3OTlDMTk2NjEyQzYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2N0M3OTlDMTk2NjEyQzYyAA==", "timestamp": "1768089499", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:28:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:28:21] [INFO] Sending instructions to 917202000200 [2026-01-11 05:28:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:28:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:28:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa7d169331cd4a2883005480efa1d3f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2N0M3OTlDMTk2NjEyQzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2N0M3OTlDMTk2NjEyQzYyAA==\",\"timestamp\":\"1768089499\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:28:25+05:30"} [2026-01-11 05:28:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2N0M3OTlDMTk2NjEyQzYyAA== [2026-01-11 05:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2N0M3OTlDMTk2NjEyQzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2N0M3OTlDMTk2NjEyQzYyAA==\",\"timestamp\":\"1768089499\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:28:25+05:30"} [2026-01-11 05:28:25] [DEBUG] Ignoring event: delivered [2026-01-11 05:28:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:58:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVGNTNEQUVENEU3OTQwRjk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVGNTNEQUVENEU3OTQwRjk0AA==", "timestamp": "1768089505", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:28:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:28:26] [INFO] Sending instructions to 917202000200 [2026-01-11 05:28:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:28:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:28:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c7d4af9c0da40fcbc87678feee95a1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:28:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVGNTNEQUVENEU3OTQwRjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVGNTNEQUVENEU3OTQwRjk0AA==\",\"timestamp\":\"1768089505\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:28:31+05:30"} [2026-01-11 05:28:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVGNTNEQUVENEU3OTQwRjk0AA== [2026-01-11 05:28:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVGNTNEQUVENEU3OTQwRjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVGNTNEQUVENEU3OTQwRjk0AA==\",\"timestamp\":\"1768089505\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:28:31+05:30"} [2026-01-11 05:28:33] [DEBUG] Ignoring event: delivered [2026-01-11 05:29:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:59:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEOTI1QjMzODk2NzZGNkIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEOTI1QjMzODk2NzZGNkIyAA==", "timestamp": "1768089540", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:29:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:29:02] [INFO] Sending instructions to 917202000200 [2026-01-11 05:29:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:29:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:29:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54f7566c5e0d4caba93d383deda8c372", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:29:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:59:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ1N0Q0NjRDM0ZBRDQ0RjMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ1N0Q0NjRDM0ZBRDQ0RjMzAA==", "timestamp": "1768089546", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:29:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:29:07] [INFO] Sending instructions to 917202000200 [2026-01-11 05:29:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:29:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:29:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f943f7b77884dd6946668d9b5124b51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:29:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEOTI1QjMzODk2NzZGNkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEOTI1QjMzODk2NzZGNkIyAA==\",\"timestamp\":\"1768089540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:07+05:30"} [2026-01-11 05:29:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEOTI1QjMzODk2NzZGNkIyAA== [2026-01-11 05:29:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEOTI1QjMzODk2NzZGNkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEOTI1QjMzODk2NzZGNkIyAA==\",\"timestamp\":\"1768089540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:07+05:30"} [2026-01-11 05:29:08] [DEBUG] Ignoring event: delivered [2026-01-11 05:29:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ1N0Q0NjRDM0ZBRDQ0RjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ1N0Q0NjRDM0ZBRDQ0RjMzAA==\",\"timestamp\":\"1768089546\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:08+05:30"} [2026-01-11 05:29:08] [DEBUG] Ignoring event: delivered [2026-01-11 05:29:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ1N0Q0NjRDM0ZBRDQ0RjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ1N0Q0NjRDM0ZBRDQ0RjMzAA==\",\"timestamp\":\"1768089546\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:08+05:30"} [2026-01-11 05:29:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ1N0Q0NjRDM0ZBRDQ0RjMzAA== [2026-01-11 05:29:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:59:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1QzhCNDgxMjQ2OTFBNjEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1QzhCNDgxMjQ2OTFBNjEwAA==", "timestamp": "1768089551", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:29:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:29:12] [INFO] Sending instructions to 917202000200 [2026-01-11 05:29:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:29:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:29:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41524ca9249c4c618f83c1ec854dff4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:29:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:59:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRDgzODdBMUU2MDlERTE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRDgzODdBMUU2MDlERTE2AA==", "timestamp": "1768089556", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:29:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:29:17] [INFO] Sending instructions to 917202000200 [2026-01-11 05:29:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:29:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:29:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cb7f17589394bb68e78a5dbd7154a9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:29:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1QzhCNDgxMjQ2OTFBNjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1QzhCNDgxMjQ2OTFBNjEwAA==\",\"timestamp\":\"1768089551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:19+05:30"} [2026-01-11 05:29:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1QzhCNDgxMjQ2OTFBNjEwAA== [2026-01-11 05:29:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1QzhCNDgxMjQ2OTFBNjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1QzhCNDgxMjQ2OTFBNjEwAA==\",\"timestamp\":\"1768089551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:19+05:30"} [2026-01-11 05:29:20] [DEBUG] Ignoring event: delivered [2026-01-11 05:29:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRDgzODdBMUU2MDlERTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRDgzODdBMUU2MDlERTE2AA==\",\"timestamp\":\"1768089556\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:19+05:30"} [2026-01-11 05:29:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRDgzODdBMUU2MDlERTE2AA== [2026-01-11 05:29:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRDgzODdBMUU2MDlERTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRDgzODdBMUU2MDlERTE2AA==\",\"timestamp\":\"1768089556\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:19+05:30"} [2026-01-11 05:29:20] [DEBUG] Ignoring event: delivered [2026-01-11 05:29:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:59:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5MDA4NEZBMjRGRkU5N0VCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5MDA4NEZBMjRGRkU5N0VCAA==", "timestamp": "1768089561", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:29:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:29:23] [INFO] Sending instructions to 917202000200 [2026-01-11 05:29:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:29:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:29:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e994074286e49e1807bf94940616293", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:29:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5MDA4NEZBMjRGRkU5N0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5MDA4NEZBMjRGRkU5N0VCAA==\",\"timestamp\":\"1768089561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:25+05:30"} [2026-01-11 05:29:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5MDA4NEZBMjRGRkU5N0VCAA== [2026-01-11 05:29:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5MDA4NEZBMjRGRkU5N0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5MDA4NEZBMjRGRkU5N0VCAA==\",\"timestamp\":\"1768089561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:25+05:30"} [2026-01-11 05:29:26] [DEBUG] Ignoring event: delivered [2026-01-11 05:29:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 23:59:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUI5RDQ2MUY5QzQ3ODJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUI5RDQ2MUY5QzQ3ODJCAA==", "timestamp": "1768089567", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:29:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:29:28] [INFO] Sending instructions to 917202000200 [2026-01-11 05:29:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:29:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:29:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9004c3f4341e4f348e636f7b023c9dd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:29:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUI5RDQ2MUY5QzQ3ODJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUI5RDQ2MUY5QzQ3ODJCAA==\",\"timestamp\":\"1768089567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:31+05:30"} [2026-01-11 05:29:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUI5RDQ2MUY5QzQ3ODJCAA== [2026-01-11 05:29:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:29:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUI5RDQ2MUY5QzQ3ODJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyOUI5RDQ2MUY5QzQ3ODJCAA==\",\"timestamp\":\"1768089567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:29:31+05:30"} [2026-01-11 05:29:31] [DEBUG] Ignoring event: delivered [2026-01-11 05:30:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:00:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNjk1MzM2MjAyNDFCQTE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNjk1MzM2MjAyNDFCQTE0AA==", "timestamp": "1768089603", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:30:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:30:06] [INFO] Sending instructions to 917202000200 [2026-01-11 05:30:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:30:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:30:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd64b460a8c84791b6e2b4b834b844a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:30:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNjk1MzM2MjAyNDFCQTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNjk1MzM2MjAyNDFCQTE0AA==\",\"timestamp\":\"1768089603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:06+05:30"} [2026-01-11 05:30:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNjk1MzM2MjAyNDFCQTE0AA== [2026-01-11 05:30:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNjk1MzM2MjAyNDFCQTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNjk1MzM2MjAyNDFCQTE0AA==\",\"timestamp\":\"1768089603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:06+05:30"} [2026-01-11 05:30:07] [DEBUG] Ignoring event: delivered [2026-01-11 05:30:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:00:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBEOTE3MERFODYyQkY4NTgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBEOTE3MERFODYyQkY4NTgyAA==", "timestamp": "1768089610", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:30:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:30:12] [INFO] Sending instructions to 917202000200 [2026-01-11 05:30:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:30:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:30:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cefede6f49c84d4488b09c4e1eafc1f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:30:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBEOTE3MERFODYyQkY4NTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBEOTE3MERFODYyQkY4NTgyAA==\",\"timestamp\":\"1768089610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:13+05:30"} [2026-01-11 05:30:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBEOTE3MERFODYyQkY4NTgyAA== [2026-01-11 05:30:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBEOTE3MERFODYyQkY4NTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBEOTE3MERFODYyQkY4NTgyAA==\",\"timestamp\":\"1768089610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:13+05:30"} [2026-01-11 05:30:14] [DEBUG] Ignoring event: delivered [2026-01-11 05:30:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:00:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc0OEU2RTFENDUwNTI1QThGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc0OEU2RTFENDUwNTI1QThGAA==", "timestamp": "1768089616", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:30:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:30:17] [INFO] Sending instructions to 917202000200 [2026-01-11 05:30:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:30:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:30:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ace5abb6abc84829a4041ab64b73badd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:30:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc0OEU2RTFENDUwNTI1QThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc0OEU2RTFENDUwNTI1QThGAA==\",\"timestamp\":\"1768089616\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:20+05:30"} [2026-01-11 05:30:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc0OEU2RTFENDUwNTI1QThGAA== [2026-01-11 05:30:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc0OEU2RTFENDUwNTI1QThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc0OEU2RTFENDUwNTI1QThGAA==\",\"timestamp\":\"1768089616\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:20+05:30"} [2026-01-11 05:30:21] [DEBUG] Ignoring event: delivered [2026-01-11 05:30:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:00:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE0RTZCNzlEQUM2RURDMTkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE0RTZCNzlEQUM2RURDMTkzAA==", "timestamp": "1768089621", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:30:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:30:23] [INFO] Sending instructions to 917202000200 [2026-01-11 05:30:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:30:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:30:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "893d7aa640ea407cb6cfb8be305dc9a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:30:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:00:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRjkzQkY5Q0NEOEJENjI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRjkzQkY5Q0NEOEJENjI5AA==", "timestamp": "1768089627", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:30:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:30:28] [INFO] Sending instructions to 917202000200 [2026-01-11 05:30:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:30:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:30:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95cb6d012745421f9075f2b4128c7381", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:30:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE0RTZCNzlEQUM2RURDMTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE0RTZCNzlEQUM2RURDMTkzAA==\",\"timestamp\":\"1768089621\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:27+05:30"} [2026-01-11 05:30:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE0RTZCNzlEQUM2RURDMTkzAA== [2026-01-11 05:30:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE0RTZCNzlEQUM2RURDMTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE0RTZCNzlEQUM2RURDMTkzAA==\",\"timestamp\":\"1768089621\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:27+05:30"} [2026-01-11 05:30:29] [DEBUG] Ignoring event: delivered [2026-01-11 05:30:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRjkzQkY5Q0NEOEJENjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRjkzQkY5Q0NEOEJENjI5AA==\",\"timestamp\":\"1768089627\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:33+05:30"} [2026-01-11 05:30:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRjkzQkY5Q0NEOEJENjI5AA== [2026-01-11 05:30:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:30:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRjkzQkY5Q0NEOEJENjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRjkzQkY5Q0NEOEJENjI5AA==\",\"timestamp\":\"1768089627\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:30:33+05:30"} [2026-01-11 05:30:34] [DEBUG] Ignoring event: delivered [2026-01-11 05:31:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:01:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCOTU4MzhERUQ5MEIzMzNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCOTU4MzhERUQ5MEIzMzNCAA==", "timestamp": "1768089663", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:31:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:31:05] [INFO] Sending instructions to 917202000200 [2026-01-11 05:31:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:31:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:31:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c09d8abadc8484e850e3da5207c6850", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:31:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCOTU4MzhERUQ5MEIzMzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCOTU4MzhERUQ5MEIzMzNCAA==\",\"timestamp\":\"1768089663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:10+05:30"} [2026-01-11 05:31:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCOTU4MzhERUQ5MEIzMzNCAA== [2026-01-11 05:31:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:01:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxNDBGOEI3MTk3QzI1NjJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxNDBGOEI3MTk3QzI1NjJFAA==", "timestamp": "1768089668", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:31:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:31:10] [INFO] Sending instructions to 917202000200 [2026-01-11 05:31:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:31:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:31:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCOTU4MzhERUQ5MEIzMzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCOTU4MzhERUQ5MEIzMzNCAA==\",\"timestamp\":\"1768089663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:10+05:30"} [2026-01-11 05:31:10] [DEBUG] Ignoring event: delivered [2026-01-11 05:31:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61d58487cf194cacaf9ba52e75e2e8a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:31:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:01:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5NzY0QTUxNzg1NDE5REVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5NzY0QTUxNzg1NDE5REVFAA==", "timestamp": "1768089675", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:31:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:31:17] [INFO] Sending instructions to 917202000200 [2026-01-11 05:31:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:31:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:31:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxNDBGOEI3MTk3QzI1NjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxNDBGOEI3MTk3QzI1NjJFAA==\",\"timestamp\":\"1768089668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:16+05:30"} [2026-01-11 05:31:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxNDBGOEI3MTk3QzI1NjJFAA== [2026-01-11 05:31:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxNDBGOEI3MTk3QzI1NjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxNDBGOEI3MTk3QzI1NjJFAA==\",\"timestamp\":\"1768089668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:16+05:30"} [2026-01-11 05:31:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:31:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67fe7b3bebe24a11bab90a69b68d6908", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:31:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5NzY0QTUxNzg1NDE5REVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5NzY0QTUxNzg1NDE5REVFAA==\",\"timestamp\":\"1768089675\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:17+05:30"} [2026-01-11 05:31:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5NzY0QTUxNzg1NDE5REVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5NzY0QTUxNzg1NDE5REVFAA==\",\"timestamp\":\"1768089675\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:17+05:30"} [2026-01-11 05:31:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5NzY0QTUxNzg1NDE5REVFAA== [2026-01-11 05:31:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:31:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:01:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4QTQxMDkzMTM2NTMyNjhDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4QTQxMDkzMTM2NTMyNjhDAA==", "timestamp": "1768089681", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:31:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:31:23] [INFO] Sending instructions to 917202000200 [2026-01-11 05:31:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:31:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:31:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81e13c68cc594dffbbf9dd7030a46fbc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:31:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4QTQxMDkzMTM2NTMyNjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4QTQxMDkzMTM2NTMyNjhDAA==\",\"timestamp\":\"1768089681\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:25+05:30"} [2026-01-11 05:31:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4QTQxMDkzMTM2NTMyNjhDAA== [2026-01-11 05:31:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4QTQxMDkzMTM2NTMyNjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4QTQxMDkzMTM2NTMyNjhDAA==\",\"timestamp\":\"1768089681\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:25+05:30"} [2026-01-11 05:31:25] [DEBUG] Ignoring event: delivered [2026-01-11 05:31:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:01:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2QjhBOTU0RUMzMjI2MTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2QjhBOTU0RUMzMjI2MTE4AA==", "timestamp": "1768089687", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:31:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:31:29] [INFO] Sending instructions to 917202000200 [2026-01-11 05:31:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:31:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:31:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c26df189fd046bb974fdde44d22ac85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:31:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2QjhBOTU0RUMzMjI2MTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2QjhBOTU0RUMzMjI2MTE4AA==\",\"timestamp\":\"1768089687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:32+05:30"} [2026-01-11 05:31:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2QjhBOTU0RUMzMjI2MTE4AA== [2026-01-11 05:31:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2QjhBOTU0RUMzMjI2MTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2QjhBOTU0RUMzMjI2MTE4AA==\",\"timestamp\":\"1768089687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:32+05:30"} [2026-01-11 05:31:33] [DEBUG] Ignoring event: delivered [2026-01-11 05:31:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:01:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MDZBQUM1MzRBMjg4NkI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MDZBQUM1MzRBMjg4NkI5AA==", "timestamp": "1768089693", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:31:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:31:34] [INFO] Sending instructions to 917202000200 [2026-01-11 05:31:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:31:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:31:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3d30ab1f3d54c2b86e9d197cfe0c281", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MDZBQUM1MzRBMjg4NkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MDZBQUM1MzRBMjg4NkI5AA==\",\"timestamp\":\"1768089693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:37+05:30"} [2026-01-11 05:31:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MDZBQUM1MzRBMjg4NkI5AA== [2026-01-11 05:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MDZBQUM1MzRBMjg4NkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MDZBQUM1MzRBMjg4NkI5AA==\",\"timestamp\":\"1768089693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:31:37+05:30"} [2026-01-11 05:31:37] [DEBUG] Ignoring event: delivered [2026-01-11 05:32:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:02:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QUU1NjdDMjIxMEI5N0JBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QUU1NjdDMjIxMEI5N0JBAA==", "timestamp": "1768089729", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:32:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:32:11] [INFO] Sending instructions to 917202000200 [2026-01-11 05:32:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:32:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:32:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "918a4c841bab48bda1de62c59e7f1cd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:32:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:32:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QUU1NjdDMjIxMEI5N0JBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QUU1NjdDMjIxMEI5N0JBAA==\",\"timestamp\":\"1768089729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:32:14+05:30"} [2026-01-11 05:32:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QUU1NjdDMjIxMEI5N0JBAA== [2026-01-11 05:32:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:32:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QUU1NjdDMjIxMEI5N0JBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QUU1NjdDMjIxMEI5N0JBAA==\",\"timestamp\":\"1768089729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:32:14+05:30"} [2026-01-11 05:32:15] [DEBUG] Ignoring event: delivered [2026-01-11 05:32:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:02:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEMEVCNUQ4QzgyNkNGNjIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEMEVCNUQ4QzgyNkNGNjIzAA==", "timestamp": "1768089734", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:32:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:32:16] [INFO] Sending instructions to 917202000200 [2026-01-11 05:32:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:32:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:32:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e95e5a07e35e47b48550cf7b80205d89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:32:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:02:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhCOTEwMTNBRkVBOEE3MkE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhCOTEwMTNBRkVBOEE3MkE1AA==", "timestamp": "1768089739", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:32:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:32:21] [INFO] Sending instructions to 917202000200 [2026-01-11 05:32:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:32:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:32:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05eda3447d514b0a939bec9fdb032249", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:32:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:32:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEMEVCNUQ4QzgyNkNGNjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEMEVCNUQ4QzgyNkNGNjIzAA==\",\"timestamp\":\"1768089734\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:32:21+05:30"} [2026-01-11 05:32:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEMEVCNUQ4QzgyNkNGNjIzAA== [2026-01-11 05:32:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:32:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEMEVCNUQ4QzgyNkNGNjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEMEVCNUQ4QzgyNkNGNjIzAA==\",\"timestamp\":\"1768089734\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:32:21+05:30"} [2026-01-11 05:32:22] [DEBUG] Ignoring event: delivered [2026-01-11 05:32:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:32:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhCOTEwMTNBRkVBOEE3MkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhCOTEwMTNBRkVBOEE3MkE1AA==\",\"timestamp\":\"1768089739\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:32:22+05:30"} [2026-01-11 05:32:22] [DEBUG] Ignoring event: delivered [2026-01-11 05:32:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:32:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhCOTEwMTNBRkVBOEE3MkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhCOTEwMTNBRkVBOEE3MkE1AA==\",\"timestamp\":\"1768089739\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:32:22+05:30"} [2026-01-11 05:32:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhCOTEwMTNBRkVBOEE3MkE1AA== [2026-01-11 05:32:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:02:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNUQ5MTNDMzNDNUQxQ0ZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNUQ5MTNDMzNDNUQxQ0ZBAA==", "timestamp": "1768089775", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:32:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:32:57] [INFO] Sending instructions to 917202000200 [2026-01-11 05:32:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:32:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:32:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1804916673cc4b4ea869d7a978c41cb5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:33:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:03:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QTgzOTA3MTZFMjZDMzZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QTgzOTA3MTZFMjZDMzZFAA==", "timestamp": "1768089781", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:33:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:33:03] [INFO] Sending instructions to 917202000200 [2026-01-11 05:33:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:33:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:33:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74f652dc626f42ee9ed5c13c548aa506", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:33:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:32:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNUQ5MTNDMzNDNUQxQ0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNUQ5MTNDMzNDNUQxQ0ZBAA==\",\"timestamp\":\"1768089775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:02+05:30"} [2026-01-11 05:33:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNUQ5MTNDMzNDNUQxQ0ZBAA== [2026-01-11 05:33:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:32:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNUQ5MTNDMzNDNUQxQ0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNUQ5MTNDMzNDNUQxQ0ZBAA==\",\"timestamp\":\"1768089775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:02+05:30"} [2026-01-11 05:33:04] [DEBUG] Ignoring event: delivered [2026-01-11 05:33:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QTgzOTA3MTZFMjZDMzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QTgzOTA3MTZFMjZDMzZFAA==\",\"timestamp\":\"1768089781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:03+05:30"} [2026-01-11 05:33:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QTgzOTA3MTZFMjZDMzZFAA== [2026-01-11 05:33:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QTgzOTA3MTZFMjZDMzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QTgzOTA3MTZFMjZDMzZFAA==\",\"timestamp\":\"1768089781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:03+05:30"} [2026-01-11 05:33:04] [DEBUG] Ignoring event: delivered [2026-01-11 05:33:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:03:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzODdGQkE5RTlGNUVBQUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzODdGQkE5RTlGNUVBQUVFAA==", "timestamp": "1768089787", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:33:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:33:08] [INFO] Sending instructions to 917202000200 [2026-01-11 05:33:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:33:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:33:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc7547fb476a45609121618ede152f67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:33:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzODdGQkE5RTlGNUVBQUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzODdGQkE5RTlGNUVBQUVFAA==\",\"timestamp\":\"1768089787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:11+05:30"} [2026-01-11 05:33:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzODdGQkE5RTlGNUVBQUVFAA== [2026-01-11 05:33:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzODdGQkE5RTlGNUVBQUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzODdGQkE5RTlGNUVBQUVFAA==\",\"timestamp\":\"1768089787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:11+05:30"} [2026-01-11 05:33:11] [DEBUG] Ignoring event: delivered [2026-01-11 05:33:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:03:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyRkNEMjA2MDEzM0IzOEM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyRkNEMjA2MDEzM0IzOEM5AA==", "timestamp": "1768089792", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:33:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:33:14] [INFO] Sending instructions to 917202000200 [2026-01-11 05:33:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:33:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:33:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab35946134fe452da4785c459477d0be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyRkNEMjA2MDEzM0IzOEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyRkNEMjA2MDEzM0IzOEM5AA==\",\"timestamp\":\"1768089792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:17+05:30"} [2026-01-11 05:33:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyRkNEMjA2MDEzM0IzOEM5AA== [2026-01-11 05:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyRkNEMjA2MDEzM0IzOEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyRkNEMjA2MDEzM0IzOEM5AA==\",\"timestamp\":\"1768089792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:17+05:30"} [2026-01-11 05:33:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:33:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:03:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzNzg3MDA3RTVCMTAzQUYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzNzg3MDA3RTVCMTAzQUYzAA==", "timestamp": "1768089829", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:33:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:33:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:33:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:33:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:33:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e18002d6482d45f29381826bb1fc21be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:33:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzNzg3MDA3RTVCMTAzQUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzNzg3MDA3RTVCMTAzQUYzAA==\",\"timestamp\":\"1768089829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:53+05:30"} [2026-01-11 05:33:53] [DEBUG] Ignoring event: delivered [2026-01-11 05:33:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzNzg3MDA3RTVCMTAzQUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzNzg3MDA3RTVCMTAzQUYzAA==\",\"timestamp\":\"1768089829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:53+05:30"} [2026-01-11 05:33:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzNzg3MDA3RTVCMTAzQUYzAA== [2026-01-11 05:33:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:03:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY3RTFCMjc0RkNBMzdGNzY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY3RTFCMjc0RkNBMzdGNzY2AA==", "timestamp": "1768089834", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:33:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:33:56] [INFO] Sending instructions to 917202000200 [2026-01-11 05:33:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:33:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:33:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ecb8b9faff542d0876b1db1f0637b13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY3RTFCMjc0RkNBMzdGNzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY3RTFCMjc0RkNBMzdGNzY2AA==\",\"timestamp\":\"1768089834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:57+05:30"} [2026-01-11 05:33:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY3RTFCMjc0RkNBMzdGNzY2AA== [2026-01-11 05:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY3RTFCMjc0RkNBMzdGNzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY3RTFCMjc0RkNBMzdGNzY2AA==\",\"timestamp\":\"1768089834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:33:57+05:30"} [2026-01-11 05:33:58] [DEBUG] Ignoring event: delivered [2026-01-11 05:34:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:04:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxNkM5ODc4QTBERjc5NDY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxNkM5ODc4QTBERjc5NDY0AA==", "timestamp": "1768089840", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:34:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:34:02] [INFO] Sending instructions to 917202000200 [2026-01-11 05:34:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:34:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:34:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9f53424675242d49fb29bfe2b9b78da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxNkM5ODc4QTBERjc5NDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxNkM5ODc4QTBERjc5NDY0AA==\",\"timestamp\":\"1768089840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:34:06+05:30"} [2026-01-11 05:34:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxNkM5ODc4QTBERjc5NDY0AA== [2026-01-11 05:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxNkM5ODc4QTBERjc5NDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxNkM5ODc4QTBERjc5NDY0AA==\",\"timestamp\":\"1768089840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:34:06+05:30"} [2026-01-11 05:34:07] [DEBUG] Ignoring event: delivered [2026-01-11 05:34:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:04:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwOEIzNDAxODgxRDIzODY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwOEIzNDAxODgxRDIzODY4AA==", "timestamp": "1768089846", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:34:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:34:08] [INFO] Sending instructions to 917202000200 [2026-01-11 05:34:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:34:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:34:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc2228292813473c82c4af79b2c69783", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:34:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwOEIzNDAxODgxRDIzODY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwOEIzNDAxODgxRDIzODY4AA==\",\"timestamp\":\"1768089846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:34:12+05:30"} [2026-01-11 05:34:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwOEIzNDAxODgxRDIzODY4AA== [2026-01-11 05:34:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwOEIzNDAxODgxRDIzODY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEwOEIzNDAxODgxRDIzODY4AA==\",\"timestamp\":\"1768089846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:34:12+05:30"} [2026-01-11 05:34:12] [DEBUG] Ignoring event: delivered [2026-01-11 05:34:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:04:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5QTIyODI2QjAxMjcwMkE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5QTIyODI2QjAxMjcwMkE2AA==", "timestamp": "1768089882", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:34:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:34:44] [INFO] Sending instructions to 917202000200 [2026-01-11 05:34:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:34:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:34:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10fc1a96308f438580c3e2a20eec1e8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:34:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:04:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0M0M0QzlFOUM5QzdDNTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0M0M0QzlFOUM5QzdDNTE4AA==", "timestamp": "1768089887", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:34:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:34:49] [INFO] Sending instructions to 917202000200 [2026-01-11 05:34:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:34:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:34:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0ac316f11e34239a2c185c17e5456a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:34:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5QTIyODI2QjAxMjcwMkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5QTIyODI2QjAxMjcwMkE2AA==\",\"timestamp\":\"1768089882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:34:49+05:30"} [2026-01-11 05:34:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5QTIyODI2QjAxMjcwMkE2AA== [2026-01-11 05:34:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5QTIyODI2QjAxMjcwMkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5QTIyODI2QjAxMjcwMkE2AA==\",\"timestamp\":\"1768089882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:34:49+05:30"} [2026-01-11 05:34:50] [DEBUG] Ignoring event: delivered [2026-01-11 05:34:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0M0M0QzlFOUM5QzdDNTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0M0M0QzlFOUM5QzdDNTE4AA==\",\"timestamp\":\"1768089887\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:34:50+05:30"} [2026-01-11 05:34:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0M0M0QzlFOUM5QzdDNTE4AA== [2026-01-11 05:34:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0M0M0QzlFOUM5QzdDNTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0M0M0QzlFOUM5QzdDNTE4AA==\",\"timestamp\":\"1768089887\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:34:50+05:30"} [2026-01-11 05:34:50] [DEBUG] Ignoring event: delivered [2026-01-11 05:34:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:04:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNjQyQUEwM0Q4RDNGRjYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNjQyQUEwM0Q4RDNGRjYwAA==", "timestamp": "1768089893", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:34:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:34:54] [INFO] Sending instructions to 917202000200 [2026-01-11 05:34:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:34:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:34:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de838072d01d470189db5a519e2d3b04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:34:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:04:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY4OUI5RjFGMTFBREU3MDZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY4OUI5RjFGMTFBREU3MDZCAA==", "timestamp": "1768089898", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:34:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:34:59] [INFO] Sending instructions to 917202000200 [2026-01-11 05:34:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:34:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:34:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49bfcbf6e5aa49f99d433fea773afddc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNjQyQUEwM0Q4RDNGRjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNjQyQUEwM0Q4RDNGRjYwAA==\",\"timestamp\":\"1768089893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:02+05:30"} [2026-01-11 05:35:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNjQyQUEwM0Q4RDNGRjYwAA== [2026-01-11 05:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNjQyQUEwM0Q4RDNGRjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNjQyQUEwM0Q4RDNGRjYwAA==\",\"timestamp\":\"1768089893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:02+05:30"} [2026-01-11 05:35:03] [DEBUG] Ignoring event: delivered [2026-01-11 05:35:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY4OUI5RjFGMTFBREU3MDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY4OUI5RjFGMTFBREU3MDZCAA==\",\"timestamp\":\"1768089898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:02+05:30"} [2026-01-11 05:35:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY4OUI5RjFGMTFBREU3MDZCAA== [2026-01-11 05:35:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:34:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY4OUI5RjFGMTFBREU3MDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY4OUI5RjFGMTFBREU3MDZCAA==\",\"timestamp\":\"1768089898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:02+05:30"} [2026-01-11 05:35:04] [DEBUG] Ignoring event: delivered [2026-01-11 05:35:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:05:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2NDEzQjEwRDAyNkZEQjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2NDEzQjEwRDAyNkZEQjAwAA==", "timestamp": "1768089904", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:35:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:35:05] [INFO] Sending instructions to 917202000200 [2026-01-11 05:35:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:35:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:35:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d0f14ac529c49a68faa3f6e1497ce2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:35:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:05:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NkFFMjE3QTFBRDU3RkUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NkFFMjE3QTFBRDU3RkUxAA==", "timestamp": "1768089909", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:35:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:35:11] [INFO] Sending instructions to 917202000200 [2026-01-11 05:35:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:35:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:35:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ccaa3a3a50d417e8e41eecc86de2fd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:35:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2NDEzQjEwRDAyNkZEQjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2NDEzQjEwRDAyNkZEQjAwAA==\",\"timestamp\":\"1768089904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:11+05:30"} [2026-01-11 05:35:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2NDEzQjEwRDAyNkZEQjAwAA== [2026-01-11 05:35:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2NDEzQjEwRDAyNkZEQjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2NDEzQjEwRDAyNkZEQjAwAA==\",\"timestamp\":\"1768089904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:11+05:30"} [2026-01-11 05:35:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:35:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NkFFMjE3QTFBRDU3RkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NkFFMjE3QTFBRDU3RkUxAA==\",\"timestamp\":\"1768089909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:11+05:30"} [2026-01-11 05:35:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NkFFMjE3QTFBRDU3RkUxAA== [2026-01-11 05:35:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NkFFMjE3QTFBRDU3RkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NkFFMjE3QTFBRDU3RkUxAA==\",\"timestamp\":\"1768089909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:12+05:30"} [2026-01-11 05:35:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:35:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:05:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFRkVFQjJBMjZBMjZENTM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFRkVFQjJBMjZBMjZENTM3AA==", "timestamp": "1768089915", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:35:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:35:16] [INFO] Sending instructions to 917202000200 [2026-01-11 05:35:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:35:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:35:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7529af0b14f4930ad71d08cb10b9c1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFRkVFQjJBMjZBMjZENTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFRkVFQjJBMjZBMjZENTM3AA==\",\"timestamp\":\"1768089915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:21+05:30"} [2026-01-11 05:35:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFRkVFQjJBMjZBMjZENTM3AA== [2026-01-11 05:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFRkVFQjJBMjZBMjZENTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFRkVFQjJBMjZBMjZENTM3AA==\",\"timestamp\":\"1768089915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:21+05:30"} [2026-01-11 05:35:21] [DEBUG] Ignoring event: delivered [2026-01-11 05:35:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:05:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOTA3NzUyRkI3NkM3NzdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOTA3NzUyRkI3NkM3NzdCAA==", "timestamp": "1768089951", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:35:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:35:52] [INFO] Sending instructions to 917202000200 [2026-01-11 05:35:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:35:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:35:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab13774c4eaf43e78edcd882ed8ae956", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOTA3NzUyRkI3NkM3NzdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOTA3NzUyRkI3NkM3NzdCAA==\",\"timestamp\":\"1768089951\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:56+05:30"} [2026-01-11 05:35:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOTA3NzUyRkI3NkM3NzdCAA== [2026-01-11 05:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOTA3NzUyRkI3NkM3NzdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOTA3NzUyRkI3NkM3NzdCAA==\",\"timestamp\":\"1768089951\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:35:56+05:30"} [2026-01-11 05:35:57] [DEBUG] Ignoring event: delivered [2026-01-11 05:35:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:05:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1NUI5RTQwNEU3NEYwMDEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1NUI5RTQwNEU3NEYwMDEyAA==", "timestamp": "1768089956", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:35:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:35:58] [INFO] Sending instructions to 917202000200 [2026-01-11 05:35:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:35:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:35:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6a56d40e4d04438b23b54521a777e90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:36:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1NUI5RTQwNEU3NEYwMDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1NUI5RTQwNEU3NEYwMDEyAA==\",\"timestamp\":\"1768089956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:36:02+05:30"} [2026-01-11 05:36:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1NUI5RTQwNEU3NEYwMDEyAA== [2026-01-11 05:36:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1NUI5RTQwNEU3NEYwMDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1NUI5RTQwNEU3NEYwMDEyAA==\",\"timestamp\":\"1768089956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:36:02+05:30"} [2026-01-11 05:36:03] [DEBUG] Ignoring event: delivered [2026-01-11 05:36:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:06:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1OTlDRkY3MzA5Qzg5NTMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1OTlDRkY3MzA5Qzg5NTMyAA==", "timestamp": "1768089992", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:36:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:36:34] [INFO] Sending instructions to 917202000200 [2026-01-11 05:36:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:36:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:36:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4dbb9157ee6b42dcbe973534000e882f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:36:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1OTlDRkY3MzA5Qzg5NTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1OTlDRkY3MzA5Qzg5NTMyAA==\",\"timestamp\":\"1768089992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:36:36+05:30"} [2026-01-11 05:36:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1OTlDRkY3MzA5Qzg5NTMyAA== [2026-01-11 05:36:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1OTlDRkY3MzA5Qzg5NTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1OTlDRkY3MzA5Qzg5NTMyAA==\",\"timestamp\":\"1768089992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:36:36+05:30"} [2026-01-11 05:36:37] [DEBUG] Ignoring event: delivered [2026-01-11 05:36:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:06:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzRDUxQUIzOEQ1MDVDRjREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzRDUxQUIzOEQ1MDVDRjREAA==", "timestamp": "1768089998", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:36:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:36:40] [INFO] Sending instructions to 917202000200 [2026-01-11 05:36:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:36:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:36:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d480793b9da744658ff8b81bd0b95dc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:36:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:06:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1ODNBN0IzREUyOTQwMDhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1ODNBN0IzREUyOTQwMDhCAA==", "timestamp": "1768090004", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:36:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:36:45] [INFO] Sending instructions to 917202000200 [2026-01-11 05:36:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:36:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:36:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzRDUxQUIzOEQ1MDVDRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzRDUxQUIzOEQ1MDVDRjREAA==\",\"timestamp\":\"1768089998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:36:45+05:30"} [2026-01-11 05:36:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzRDUxQUIzOEQ1MDVDRjREAA== [2026-01-11 05:36:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzRDUxQUIzOEQ1MDVDRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzRDUxQUIzOEQ1MDVDRjREAA==\",\"timestamp\":\"1768089998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:36:45+05:30"} [2026-01-11 05:36:45] [DEBUG] Ignoring event: delivered [2026-01-11 05:36:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c20972bc66ca4e918e186db4e26f037a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:36:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:36:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1ODNBN0IzREUyOTQwMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1ODNBN0IzREUyOTQwMDhCAA==\",\"timestamp\":\"1768090004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:36:47+05:30"} [2026-01-11 05:36:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1ODNBN0IzREUyOTQwMDhCAA== [2026-01-11 05:36:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:36:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1ODNBN0IzREUyOTQwMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1ODNBN0IzREUyOTQwMDhCAA==\",\"timestamp\":\"1768090004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:36:47+05:30"} [2026-01-11 05:36:48] [DEBUG] Ignoring event: delivered [2026-01-11 05:37:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:07:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5ODU2MjgyRDdGQ0VGRjlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5ODU2MjgyRDdGQ0VGRjlCAA==", "timestamp": "1768090040", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:37:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:37:21] [INFO] Sending instructions to 917202000200 [2026-01-11 05:37:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:37:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:37:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "930e9c17a5d6406dbdc62c62397e959f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:37:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5ODU2MjgyRDdGQ0VGRjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5ODU2MjgyRDdGQ0VGRjlCAA==\",\"timestamp\":\"1768090040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:37:23+05:30"} [2026-01-11 05:37:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5ODU2MjgyRDdGQ0VGRjlCAA== [2026-01-11 05:37:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5ODU2MjgyRDdGQ0VGRjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5ODU2MjgyRDdGQ0VGRjlCAA==\",\"timestamp\":\"1768090040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:37:23+05:30"} [2026-01-11 05:37:23] [DEBUG] Ignoring event: delivered [2026-01-11 05:37:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:07:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDRUY4M0REMTExNjlGOUE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDRUY4M0REMTExNjlGOUE0AA==", "timestamp": "1768090045", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:37:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:37:27] [INFO] Sending instructions to 917202000200 [2026-01-11 05:37:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:37:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:37:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc07be5eb19147feb2ee946c8bd1bc13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:37:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:07:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzMTAyQkQ0QjhGRTI0ODQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzMTAyQkQ0QjhGRTI0ODQ2AA==", "timestamp": "1768090051", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:37:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:37:32] [INFO] Sending instructions to 917202000200 [2026-01-11 05:37:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:37:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:37:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDRUY4M0REMTExNjlGOUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDRUY4M0REMTExNjlGOUE0AA==\",\"timestamp\":\"1768090045\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:37:31+05:30"} [2026-01-11 05:37:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDRUY4M0REMTExNjlGOUE0AA== [2026-01-11 05:37:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDRUY4M0REMTExNjlGOUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDRUY4M0REMTExNjlGOUE0AA==\",\"timestamp\":\"1768090045\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:37:31+05:30"} [2026-01-11 05:37:32] [DEBUG] Ignoring event: delivered [2026-01-11 05:37:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29250118a0224f309929c6c46678eda4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:37:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:07:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwRDk3RUI4MUQ5RDkxMDkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwRDk3RUI4MUQ5RDkxMDkwAA==", "timestamp": "1768090056", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:37:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:37:38] [INFO] Sending instructions to 917202000200 [2026-01-11 05:37:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:37:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:37:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b3764f934a44ba98b5b3501d687f26d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzMTAyQkQ0QjhGRTI0ODQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzMTAyQkQ0QjhGRTI0ODQ2AA==\",\"timestamp\":\"1768090051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:37:40+05:30"} [2026-01-11 05:37:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzMTAyQkQ0QjhGRTI0ODQ2AA== [2026-01-11 05:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzMTAyQkQ0QjhGRTI0ODQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzMTAyQkQ0QjhGRTI0ODQ2AA==\",\"timestamp\":\"1768090051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:37:40+05:30"} [2026-01-11 05:37:41] [DEBUG] Ignoring event: delivered [2026-01-11 05:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwRDk3RUI4MUQ5RDkxMDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwRDk3RUI4MUQ5RDkxMDkwAA==\",\"timestamp\":\"1768090056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:37:40+05:30"} [2026-01-11 05:37:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwRDk3RUI4MUQ5RDkxMDkwAA== [2026-01-11 05:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwRDk3RUI4MUQ5RDkxMDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwRDk3RUI4MUQ5RDkxMDkwAA==\",\"timestamp\":\"1768090056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:37:40+05:30"} [2026-01-11 05:37:41] [DEBUG] Ignoring event: delivered [2026-01-11 05:38:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:08:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExNDkzQzU2QTkxMjIwODA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExNDkzQzU2QTkxMjIwODA4AA==", "timestamp": "1768090092", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:38:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:38:14] [INFO] Sending instructions to 917202000200 [2026-01-11 05:38:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:38:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:38:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3688fdcd6254c13af8dad6c848270ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:38:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExNDkzQzU2QTkxMjIwODA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExNDkzQzU2QTkxMjIwODA4AA==\",\"timestamp\":\"1768090092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:16+05:30"} [2026-01-11 05:38:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:38:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExNDkzQzU2QTkxMjIwODA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExNDkzQzU2QTkxMjIwODA4AA==\",\"timestamp\":\"1768090092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:16+05:30"} [2026-01-11 05:38:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExNDkzQzU2QTkxMjIwODA4AA== [2026-01-11 05:38:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:08:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYxMkExNjc5REQ2QjdERkVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYxMkExNjc5REQ2QjdERkVEAA==", "timestamp": "1768090097", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:38:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:38:19] [INFO] Sending instructions to 917202000200 [2026-01-11 05:38:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:38:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:38:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd06f86eb3c14bedb463ec8bd8216a0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:38:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:08:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFOTVDQjU0NTdGQzkxQTAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFOTVDQjU0NTdGQzkxQTAxAA==", "timestamp": "1768090103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:38:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:38:24] [INFO] Sending instructions to 917202000200 [2026-01-11 05:38:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:38:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:38:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f0969304a5942cf8b17d0a7217c5303", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:38:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYxMkExNjc5REQ2QjdERkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYxMkExNjc5REQ2QjdERkVEAA==\",\"timestamp\":\"1768090097\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:24+05:30"} [2026-01-11 05:38:26] [DEBUG] Ignoring event: delivered [2026-01-11 05:38:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYxMkExNjc5REQ2QjdERkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYxMkExNjc5REQ2QjdERkVEAA==\",\"timestamp\":\"1768090097\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:24+05:30"} [2026-01-11 05:38:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYxMkExNjc5REQ2QjdERkVEAA== [2026-01-11 05:38:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFOTVDQjU0NTdGQzkxQTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFOTVDQjU0NTdGQzkxQTAxAA==\",\"timestamp\":\"1768090103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:24+05:30"} [2026-01-11 05:38:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFOTVDQjU0NTdGQzkxQTAxAA== [2026-01-11 05:38:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFOTVDQjU0NTdGQzkxQTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFOTVDQjU0NTdGQzkxQTAxAA==\",\"timestamp\":\"1768090103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:25+05:30"} [2026-01-11 05:38:26] [DEBUG] Ignoring event: delivered [2026-01-11 05:38:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:08:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Njc1QkJEQ0UwOEREMjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Njc1QkJEQ0UwOEREMjFEAA==", "timestamp": "1768090108", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:38:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:38:30] [INFO] Sending instructions to 917202000200 [2026-01-11 05:38:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:38:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:38:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d64c501c57194b7d99b6b4fedb552873", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Njc1QkJEQ0UwOEREMjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Njc1QkJEQ0UwOEREMjFEAA==\",\"timestamp\":\"1768090108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:30+05:30"} [2026-01-11 05:38:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Njc1QkJEQ0UwOEREMjFEAA== [2026-01-11 05:38:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Njc1QkJEQ0UwOEREMjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Njc1QkJEQ0UwOEREMjFEAA==\",\"timestamp\":\"1768090108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:30+05:30"} [2026-01-11 05:38:31] [DEBUG] Ignoring event: delivered [2026-01-11 05:38:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:08:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQTI4NDBDNUU3QUU5MTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQTI4NDBDNUU3QUU5MTYxAA==", "timestamp": "1768090114", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:38:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:38:35] [INFO] Sending instructions to 917202000200 [2026-01-11 05:38:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:38:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:38:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6eea42d242a945bab91a99bcdeab516e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:38:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQTI4NDBDNUU3QUU5MTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQTI4NDBDNUU3QUU5MTYxAA==\",\"timestamp\":\"1768090114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:37+05:30"} [2026-01-11 05:38:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQTI4NDBDNUU3QUU5MTYxAA== [2026-01-11 05:38:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQTI4NDBDNUU3QUU5MTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQTI4NDBDNUU3QUU5MTYxAA==\",\"timestamp\":\"1768090114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:37+05:30"} [2026-01-11 05:38:38] [DEBUG] Ignoring event: delivered [2026-01-11 05:38:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:08:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTQ2OEEyNTVENkU2NjAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTQ2OEEyNTVENkU2NjAwAA==", "timestamp": "1768090119", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:38:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:38:41] [INFO] Sending instructions to 917202000200 [2026-01-11 05:38:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:38:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:38:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7eef00b6b19e4f7291c3d8af44e36958", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:38:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:08:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyODY5QTg3NkIxNDNCNDVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyODY5QTg3NkIxNDNCNDVEAA==", "timestamp": "1768090125", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:38:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:38:46] [INFO] Sending instructions to 917202000200 [2026-01-11 05:38:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:38:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:38:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTQ2OEEyNTVENkU2NjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTQ2OEEyNTVENkU2NjAwAA==\",\"timestamp\":\"1768090119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:46+05:30"} [2026-01-11 05:38:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTQ2OEEyNTVENkU2NjAwAA== [2026-01-11 05:38:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTQ2OEEyNTVENkU2NjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTQ2OEEyNTVENkU2NjAwAA==\",\"timestamp\":\"1768090119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:46+05:30"} [2026-01-11 05:38:46] [DEBUG] Ignoring event: delivered [2026-01-11 05:38:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6441fdc31e9423d89c8cb1d66159327", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:38:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyODY5QTg3NkIxNDNCNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyODY5QTg3NkIxNDNCNDVEAA==\",\"timestamp\":\"1768090125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:48+05:30"} [2026-01-11 05:38:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:38:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyODY5QTg3NkIxNDNCNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyODY5QTg3NkIxNDNCNDVEAA==\",\"timestamp\":\"1768090125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:38:48+05:30"} [2026-01-11 05:38:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyODY5QTg3NkIxNDNCNDVEAA== [2026-01-11 05:38:48] [DEBUG] Ignoring event: delivered [2026-01-11 05:39:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:09:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQTI2MDQ0MUE2NDA3NDZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQTI2MDQ0MUE2NDA3NDZDAA==", "timestamp": "1768090161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:39:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:39:22] [INFO] Sending instructions to 917202000200 [2026-01-11 05:39:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:39:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:39:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9db1aac5a79f477b881654c89ae77927", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQTI2MDQ0MUE2NDA3NDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQTI2MDQ0MUE2NDA3NDZDAA==\",\"timestamp\":\"1768090161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:39:23+05:30"} [2026-01-11 05:39:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQTI2MDQ0MUE2NDA3NDZDAA== [2026-01-11 05:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQTI2MDQ0MUE2NDA3NDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQTI2MDQ0MUE2NDA3NDZDAA==\",\"timestamp\":\"1768090161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:39:23+05:30"} [2026-01-11 05:39:24] [DEBUG] Ignoring event: delivered [2026-01-11 05:39:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:09:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NUIyQjZDM0RGQUU0Q0Q5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NUIyQjZDM0RGQUU0Q0Q5AA==", "timestamp": "1768090166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:39:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:39:28] [INFO] Sending instructions to 917202000200 [2026-01-11 05:39:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:39:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:39:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "428e817bc4ab48629d4a304b18f95125", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:39:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:39:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NUIyQjZDM0RGQUU0Q0Q5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NUIyQjZDM0RGQUU0Q0Q5AA==\",\"timestamp\":\"1768090166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:39:33+05:30"} [2026-01-11 05:39:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NUIyQjZDM0RGQUU0Q0Q5AA== [2026-01-11 05:39:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:39:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NUIyQjZDM0RGQUU0Q0Q5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NUIyQjZDM0RGQUU0Q0Q5AA==\",\"timestamp\":\"1768090166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:39:33+05:30"} [2026-01-11 05:39:35] [DEBUG] Ignoring event: delivered [2026-01-11 05:40:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:10:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRkE5OThDRDQyOUJEMDgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRkE5OThDRDQyOUJEMDgwAA==", "timestamp": "1768090202", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:40:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:40:04] [INFO] Sending instructions to 917202000200 [2026-01-11 05:40:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:40:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:40:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df99543d1c5b41dd8ede0476e3c37548", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:40:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRkE5OThDRDQyOUJEMDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRkE5OThDRDQyOUJEMDgwAA==\",\"timestamp\":\"1768090202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:08+05:30"} [2026-01-11 05:40:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRkE5OThDRDQyOUJEMDgwAA== [2026-01-11 05:40:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRkE5OThDRDQyOUJEMDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRkE5OThDRDQyOUJEMDgwAA==\",\"timestamp\":\"1768090202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:08+05:30"} [2026-01-11 05:40:09] [DEBUG] Ignoring event: delivered [2026-01-11 05:40:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:10:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRjNBNDgyNjU0Rjk5QUI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRjNBNDgyNjU0Rjk5QUI4AA==", "timestamp": "1768090208", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:40:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:40:09] [INFO] Sending instructions to 917202000200 [2026-01-11 05:40:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:40:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:40:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2a4fc4199924423a1ff483c09d0ed13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:40:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:10:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ5OUFCODA3MkZFRTJDNDMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ5OUFCODA3MkZFRTJDNDMwAA==", "timestamp": "1768090213", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:40:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:40:15] [INFO] Sending instructions to 917202000200 [2026-01-11 05:40:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:40:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:40:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "976dc4780ce44236941877f8dab3dfe4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRjNBNDgyNjU0Rjk5QUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRjNBNDgyNjU0Rjk5QUI4AA==\",\"timestamp\":\"1768090208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:15+05:30"} [2026-01-11 05:40:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRjNBNDgyNjU0Rjk5QUI4AA== [2026-01-11 05:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRjNBNDgyNjU0Rjk5QUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRjNBNDgyNjU0Rjk5QUI4AA==\",\"timestamp\":\"1768090208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:15+05:30"} [2026-01-11 05:40:16] [DEBUG] Ignoring event: delivered [2026-01-11 05:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ5OUFCODA3MkZFRTJDNDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ5OUFCODA3MkZFRTJDNDMwAA==\",\"timestamp\":\"1768090213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:16+05:30"} [2026-01-11 05:40:16] [DEBUG] Ignoring event: delivered [2026-01-11 05:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ5OUFCODA3MkZFRTJDNDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ5OUFCODA3MkZFRTJDNDMwAA==\",\"timestamp\":\"1768090213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:16+05:30"} [2026-01-11 05:40:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ5OUFCODA3MkZFRTJDNDMwAA== [2026-01-11 05:40:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:10:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBREVEMDM1QkY3NzhCRkRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBREVEMDM1QkY3NzhCRkRGAA==", "timestamp": "1768090249", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:40:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:40:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:40:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:40:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:40:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf3a90e52fef4ba1be4022620d787fd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:40:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:10:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QkY0NTQ3NzMwM0ZENUM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QkY0NTQ3NzMwM0ZENUM1AA==", "timestamp": "1768090255", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:40:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:40:56] [INFO] Sending instructions to 917202000200 [2026-01-11 05:40:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:40:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:40:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a2a993d9f8f408bb2bdbb35c6d0d71d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:40:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBREVEMDM1QkY3NzhCRkRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBREVEMDM1QkY3NzhCRkRGAA==\",\"timestamp\":\"1768090249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:56+05:30"} [2026-01-11 05:40:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBREVEMDM1QkY3NzhCRkRGAA== [2026-01-11 05:40:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBREVEMDM1QkY3NzhCRkRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBREVEMDM1QkY3NzhCRkRGAA==\",\"timestamp\":\"1768090249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:56+05:30"} [2026-01-11 05:40:57] [DEBUG] Ignoring event: delivered [2026-01-11 05:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QkY0NTQ3NzMwM0ZENUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QkY0NTQ3NzMwM0ZENUM1AA==\",\"timestamp\":\"1768090255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:56+05:30"} [2026-01-11 05:40:58] [DEBUG] Ignoring event: delivered [2026-01-11 05:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QkY0NTQ3NzMwM0ZENUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QkY0NTQ3NzMwM0ZENUM1AA==\",\"timestamp\":\"1768090255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:40:56+05:30"} [2026-01-11 05:40:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5QkY0NTQ3NzMwM0ZENUM1AA== [2026-01-11 05:41:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:11:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMEM4NERDODQ5OTdFQzVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMEM4NERDODQ5OTdFQzVEAA==", "timestamp": "1768090260", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:41:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:41:02] [INFO] Sending instructions to 917202000200 [2026-01-11 05:41:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:41:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:41:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0e905af8c3c4deaad999213f16ee89b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:41:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:11:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2RDkyMjZBQjVGNzY1OURDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2RDkyMjZBQjVGNzY1OURDAA==", "timestamp": "1768090265", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:41:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:41:07] [INFO] Sending instructions to 917202000200 [2026-01-11 05:41:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:41:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMEM4NERDODQ5OTdFQzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMEM4NERDODQ5OTdFQzVEAA==\",\"timestamp\":\"1768090260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:41:07+05:30"} [2026-01-11 05:41:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMEM4NERDODQ5OTdFQzVEAA== [2026-01-11 05:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMEM4NERDODQ5OTdFQzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMEM4NERDODQ5OTdFQzVEAA==\",\"timestamp\":\"1768090260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:41:07+05:30"} [2026-01-11 05:41:07] [DEBUG] Ignoring event: delivered [2026-01-11 05:41:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d6ddcbd69fc45879bb6c5ce3991c78a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:41:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2RDkyMjZBQjVGNzY1OURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2RDkyMjZBQjVGNzY1OURDAA==\",\"timestamp\":\"1768090265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:41:10+05:30"} [2026-01-11 05:41:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2RDkyMjZBQjVGNzY1OURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2RDkyMjZBQjVGNzY1OURDAA==\",\"timestamp\":\"1768090265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:41:10+05:30"} [2026-01-11 05:41:10] [DEBUG] Ignoring event: delivered [2026-01-11 05:41:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM2RDkyMjZBQjVGNzY1OURDAA== [2026-01-11 05:41:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:11:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQTkwRDdEOEVCQjVBMTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQTkwRDdEOEVCQjVBMTI0AA==", "timestamp": "1768090302", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:41:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:41:44] [INFO] Sending instructions to 917202000200 [2026-01-11 05:41:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:41:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:41:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f12661d1e03144f196ba987715aa86d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:41:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:11:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5RjlEMzMwRjAwOTA4RjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5RjlEMzMwRjAwOTA4RjMyAA==", "timestamp": "1768090308", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:41:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:41:49] [INFO] Sending instructions to 917202000200 [2026-01-11 05:41:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:41:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:41:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fbeb3357b14407d820af45d0bdae04b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:41:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQTkwRDdEOEVCQjVBMTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQTkwRDdEOEVCQjVBMTI0AA==\",\"timestamp\":\"1768090302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:41:51+05:30"} [2026-01-11 05:41:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQTkwRDdEOEVCQjVBMTI0AA== [2026-01-11 05:41:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQTkwRDdEOEVCQjVBMTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQTkwRDdEOEVCQjVBMTI0AA==\",\"timestamp\":\"1768090302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:41:51+05:30"} [2026-01-11 05:41:52] [DEBUG] Ignoring event: delivered [2026-01-11 05:41:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5RjlEMzMwRjAwOTA4RjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5RjlEMzMwRjAwOTA4RjMyAA==\",\"timestamp\":\"1768090308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:41:51+05:30"} [2026-01-11 05:41:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5RjlEMzMwRjAwOTA4RjMyAA== [2026-01-11 05:41:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5RjlEMzMwRjAwOTA4RjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5RjlEMzMwRjAwOTA4RjMyAA==\",\"timestamp\":\"1768090308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:41:51+05:30"} [2026-01-11 05:41:52] [DEBUG] Ignoring event: delivered [2026-01-11 05:41:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:11:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCQzQ3MTMxNEFFRkExMUU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCQzQ3MTMxNEFFRkExMUU4AA==", "timestamp": "1768090314", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:41:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:41:55] [INFO] Sending instructions to 917202000200 [2026-01-11 05:41:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:41:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:41:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d413fc99e5d45ea91056a38fb387545", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:42:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCQzQ3MTMxNEFFRkExMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCQzQ3MTMxNEFFRkExMUU4AA==\",\"timestamp\":\"1768090314\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:42:01+05:30"} [2026-01-11 05:42:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCQzQ3MTMxNEFFRkExMUU4AA== [2026-01-11 05:42:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:41:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCQzQ3MTMxNEFFRkExMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCQzQ3MTMxNEFFRkExMUU4AA==\",\"timestamp\":\"1768090314\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:42:01+05:30"} [2026-01-11 05:42:02] [DEBUG] Ignoring event: delivered [2026-01-11 05:42:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:12:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjIxNkFGRUQ3QjI5MThCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjIxNkFGRUQ3QjI5MThCAA==", "timestamp": "1768090350", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:42:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:42:31] [INFO] Sending instructions to 917202000200 [2026-01-11 05:42:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:42:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:42:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e02c79dfbcac4b43bfe722329000641e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:42:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:12:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwMTE1QkQ1REQzNUFEREMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwMTE1QkQ1REQzNUFEREMwAA==", "timestamp": "1768090356", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:42:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:42:37] [INFO] Sending instructions to 917202000200 [2026-01-11 05:42:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:42:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:42:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ac4b6d5bd4b4db889b25d9d12e74d2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:42:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:12:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2RUFBQUJBMjNEQjY2MzAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2RUFBQUJBMjNEQjY2MzAzAA==", "timestamp": "1768090361", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:42:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:42:43] [INFO] Sending instructions to 917202000200 [2026-01-11 05:42:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:42:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:42:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf84520e593d420f8a48d170cb4ebacd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:42:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjIxNkFGRUQ3QjI5MThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjIxNkFGRUQ3QjI5MThCAA==\",\"timestamp\":\"1768090350\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:42:42+05:30"} [2026-01-11 05:42:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjIxNkFGRUQ3QjI5MThCAA== [2026-01-11 05:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:42:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjIxNkFGRUQ3QjI5MThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNjIxNkFGRUQ3QjI5MThCAA==\",\"timestamp\":\"1768090350\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:42:42+05:30"} [2026-01-11 05:42:44] [DEBUG] Ignoring event: delivered [2026-01-11 05:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwMTE1QkQ1REQzNUFEREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwMTE1QkQ1REQzNUFEREMwAA==\",\"timestamp\":\"1768090356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:42:42+05:30"} [2026-01-11 05:42:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwMTE1QkQ1REQzNUFEREMwAA== [2026-01-11 05:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwMTE1QkQ1REQzNUFEREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwMTE1QkQ1REQzNUFEREMwAA==\",\"timestamp\":\"1768090356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:42:42+05:30"} [2026-01-11 05:42:44] [DEBUG] Ignoring event: delivered [2026-01-11 05:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:42:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2RUFBQUJBMjNEQjY2MzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2RUFBQUJBMjNEQjY2MzAzAA==\",\"timestamp\":\"1768090361\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:42:43+05:30"} [2026-01-11 05:42:45] [DEBUG] Ignoring event: delivered [2026-01-11 05:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:42:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2RUFBQUJBMjNEQjY2MzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2RUFBQUJBMjNEQjY2MzAzAA==\",\"timestamp\":\"1768090361\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:42:43+05:30"} [2026-01-11 05:42:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2RUFBQUJBMjNEQjY2MzAzAA== [2026-01-11 05:43:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:13:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2NTM4REU1REYxMjFGNjI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2NTM4REU1REYxMjFGNjI2AA==", "timestamp": "1768090398", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:43:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:43:19] [INFO] Sending instructions to 917202000200 [2026-01-11 05:43:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:43:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:43:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e419775ef474fedbfedb57cd142eb8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:43:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:13:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBQjBBN0Q4NDUxRTlDMEI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBQjBBN0Q4NDUxRTlDMEI0AA==", "timestamp": "1768090403", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:43:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:43:24] [INFO] Sending instructions to 917202000200 [2026-01-11 05:43:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:43:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:43:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e3ed44286c341af8834a1c8f98ce14a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:43:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2NTM4REU1REYxMjFGNjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2NTM4REU1REYxMjFGNjI2AA==\",\"timestamp\":\"1768090398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:43:25+05:30"} [2026-01-11 05:43:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2NTM4REU1REYxMjFGNjI2AA== [2026-01-11 05:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:43:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2NTM4REU1REYxMjFGNjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2NTM4REU1REYxMjFGNjI2AA==\",\"timestamp\":\"1768090398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:43:25+05:30"} [2026-01-11 05:43:26] [DEBUG] Ignoring event: delivered [2026-01-11 05:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:43:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBQjBBN0Q4NDUxRTlDMEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBQjBBN0Q4NDUxRTlDMEI0AA==\",\"timestamp\":\"1768090403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:43:25+05:30"} [2026-01-11 05:43:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBQjBBN0Q4NDUxRTlDMEI0AA== [2026-01-11 05:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:43:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBQjBBN0Q4NDUxRTlDMEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBQjBBN0Q4NDUxRTlDMEI0AA==\",\"timestamp\":\"1768090403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:43:25+05:30"} [2026-01-11 05:43:26] [DEBUG] Ignoring event: delivered [2026-01-11 05:43:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:13:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMThFMUVDOTU0QTMzRDJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMThFMUVDOTU0QTMzRDJDAA==", "timestamp": "1768090408", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:43:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:43:29] [INFO] Sending instructions to 917202000200 [2026-01-11 05:43:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:43:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:43:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10dee2d67175419f8918e3f761881890", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:43:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:43:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMThFMUVDOTU0QTMzRDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMThFMUVDOTU0QTMzRDJDAA==\",\"timestamp\":\"1768090408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:43:32+05:30"} [2026-01-11 05:43:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMThFMUVDOTU0QTMzRDJDAA== [2026-01-11 05:43:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:43:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMThFMUVDOTU0QTMzRDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMThFMUVDOTU0QTMzRDJDAA==\",\"timestamp\":\"1768090408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:43:32+05:30"} [2026-01-11 05:43:33] [DEBUG] Ignoring event: delivered [2026-01-11 05:43:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:13:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBRDZCODRFMDczMUNFRDY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBRDZCODRFMDczMUNFRDY3AA==", "timestamp": "1768090413", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:43:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:43:35] [INFO] Sending instructions to 917202000200 [2026-01-11 05:43:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:43:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:43:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "463dd4fafc0f4a179aa057bcd1059771", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:43:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBRDZCODRFMDczMUNFRDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBRDZCODRFMDczMUNFRDY3AA==\",\"timestamp\":\"1768090413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:43:41+05:30"} [2026-01-11 05:43:42] [DEBUG] Ignoring event: delivered [2026-01-11 05:43:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:43:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBRDZCODRFMDczMUNFRDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBRDZCODRFMDczMUNFRDY3AA==\",\"timestamp\":\"1768090413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:43:41+05:30"} [2026-01-11 05:43:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBRDZCODRFMDczMUNFRDY3AA== [2026-01-11 05:44:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:14:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxN0Q0OEEzQ0M5OUUyQ0M1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxN0Q0OEEzQ0M5OUUyQ0M1AA==", "timestamp": "1768090449", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:44:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:44:11] [INFO] Sending instructions to 917202000200 [2026-01-11 05:44:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:44:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:44:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "069b5050414d442c81edd6a12402799c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:44:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxN0Q0OEEzQ0M5OUUyQ0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxN0Q0OEEzQ0M5OUUyQ0M1AA==\",\"timestamp\":\"1768090449\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:44:11+05:30"} [2026-01-11 05:44:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxN0Q0OEEzQ0M5OUUyQ0M1AA== [2026-01-11 05:44:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxN0Q0OEEzQ0M5OUUyQ0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxN0Q0OEEzQ0M5OUUyQ0M1AA==\",\"timestamp\":\"1768090449\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:44:11+05:30"} [2026-01-11 05:44:14] [DEBUG] Ignoring event: delivered [2026-01-11 05:44:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:14:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyRkM5QTAyQTdFRTc1NEI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyRkM5QTAyQTdFRTc1NEI1AA==", "timestamp": "1768090454", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:44:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:44:16] [INFO] Sending instructions to 917202000200 [2026-01-11 05:44:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:44:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:44:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a7d868e9d704f29861119a9ec04247f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:44:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:14:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1MkVCOUFGMTkwNUU0QUFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1MkVCOUFGMTkwNUU0QUFDAA==", "timestamp": "1768090460", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:44:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:44:21] [INFO] Sending instructions to 917202000200 [2026-01-11 05:44:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:44:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:44:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54489bdd571d43e5b7ed5f2f31a6d993", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:44:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:44:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyRkM5QTAyQTdFRTc1NEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyRkM5QTAyQTdFRTc1NEI1AA==\",\"timestamp\":\"1768090454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:44:24+05:30"} [2026-01-11 05:44:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyRkM5QTAyQTdFRTc1NEI1AA== [2026-01-11 05:44:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:44:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyRkM5QTAyQTdFRTc1NEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyRkM5QTAyQTdFRTc1NEI1AA==\",\"timestamp\":\"1768090454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:44:24+05:30"} [2026-01-11 05:44:25] [DEBUG] Ignoring event: delivered [2026-01-11 05:44:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:44:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1MkVCOUFGMTkwNUU0QUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1MkVCOUFGMTkwNUU0QUFDAA==\",\"timestamp\":\"1768090460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:44:24+05:30"} [2026-01-11 05:44:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1MkVCOUFGMTkwNUU0QUFDAA== [2026-01-11 05:44:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:44:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1MkVCOUFGMTkwNUU0QUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1MkVCOUFGMTkwNUU0QUFDAA==\",\"timestamp\":\"1768090460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:44:24+05:30"} [2026-01-11 05:44:25] [DEBUG] Ignoring event: delivered [2026-01-11 05:44:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:14:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMjg3Qjc3QTBGMjdCMDgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMjg3Qjc3QTBGMjdCMDgzAA==", "timestamp": "1768090496", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:44:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:44:58] [INFO] Sending instructions to 917202000200 [2026-01-11 05:44:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:44:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:44:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cf368d243014e4fba79e488c32f5e38", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:45:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:15:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2OUJCRUE0NUZDRUI5MUNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2OUJCRUE0NUZDRUI5MUNGAA==", "timestamp": "1768090501", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:45:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:45:03] [INFO] Sending instructions to 917202000200 [2026-01-11 05:45:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:45:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:45:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "973ac5a1383244b9b9fe232829269e53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:44:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMjg3Qjc3QTBGMjdCMDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMjg3Qjc3QTBGMjdCMDgzAA==\",\"timestamp\":\"1768090496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:02+05:30"} [2026-01-11 05:45:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMjg3Qjc3QTBGMjdCMDgzAA== [2026-01-11 05:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:44:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMjg3Qjc3QTBGMjdCMDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMjg3Qjc3QTBGMjdCMDgzAA==\",\"timestamp\":\"1768090496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:02+05:30"} [2026-01-11 05:45:03] [DEBUG] Ignoring event: delivered [2026-01-11 05:45:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:15:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQzRDA3OEJFOTU5MTZCMTdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQzRDA3OEJFOTU5MTZCMTdEAA==", "timestamp": "1768090506", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:45:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:45:08] [INFO] Sending instructions to 917202000200 [2026-01-11 05:45:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:45:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:45:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2ab96d3f32e42da81b808654b02c499", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2OUJCRUE0NUZDRUI5MUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2OUJCRUE0NUZDRUI5MUNGAA==\",\"timestamp\":\"1768090501\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:12+05:30"} [2026-01-11 05:45:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2OUJCRUE0NUZDRUI5MUNGAA== [2026-01-11 05:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2OUJCRUE0NUZDRUI5MUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk2OUJCRUE0NUZDRUI5MUNGAA==\",\"timestamp\":\"1768090501\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:12+05:30"} [2026-01-11 05:45:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQzRDA3OEJFOTU5MTZCMTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQzRDA3OEJFOTU5MTZCMTdEAA==\",\"timestamp\":\"1768090506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:12+05:30"} [2026-01-11 05:45:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQzRDA3OEJFOTU5MTZCMTdEAA== [2026-01-11 05:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQzRDA3OEJFOTU5MTZCMTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQzRDA3OEJFOTU5MTZCMTdEAA==\",\"timestamp\":\"1768090506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:12+05:30"} [2026-01-11 05:45:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:45:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:15:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGREM0QUI1MzAxQzZBODg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGREM0QUI1MzAxQzZBODg0AA==", "timestamp": "1768090542", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:45:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:45:45] [INFO] Sending instructions to 917202000200 [2026-01-11 05:45:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:45:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:45:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d24b9a6e6f34f7a840e634567a6d089", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:45:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:15:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyRUM0NjA2NDBBQ0ZCNEU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyRUM0NjA2NDBBQ0ZCNEU3AA==", "timestamp": "1768090549", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:45:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:45:50] [INFO] Sending instructions to 917202000200 [2026-01-11 05:45:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:45:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:45:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a65578607bb4a94b8dd38aec758342c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGREM0QUI1MzAxQzZBODg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGREM0QUI1MzAxQzZBODg0AA==\",\"timestamp\":\"1768090542\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:50+05:30"} [2026-01-11 05:45:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGREM0QUI1MzAxQzZBODg0AA== [2026-01-11 05:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGREM0QUI1MzAxQzZBODg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGREM0QUI1MzAxQzZBODg0AA==\",\"timestamp\":\"1768090542\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:50+05:30"} [2026-01-11 05:45:52] [DEBUG] Ignoring event: delivered [2026-01-11 05:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyRUM0NjA2NDBBQ0ZCNEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyRUM0NjA2NDBBQ0ZCNEU3AA==\",\"timestamp\":\"1768090549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:51+05:30"} [2026-01-11 05:45:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyRUM0NjA2NDBBQ0ZCNEU3AA== [2026-01-11 05:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyRUM0NjA2NDBBQ0ZCNEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyRUM0NjA2NDBBQ0ZCNEU3AA==\",\"timestamp\":\"1768090549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:45:51+05:30"} [2026-01-11 05:45:52] [DEBUG] Ignoring event: delivered [2026-01-11 05:45:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:15:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2N0I1NTRGMUYyQUUzMUNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2N0I1NTRGMUYyQUUzMUNDAA==", "timestamp": "1768090554", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:45:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:45:55] [INFO] Sending instructions to 917202000200 [2026-01-11 05:45:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:45:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:45:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f7cd20f1ec64a58ab3aa82a8a63b728", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:46:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:16:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc2QTM5MjgxNTIxOUY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc2QTM5MjgxNTIxOUY1AA==", "timestamp": "1768090559", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:46:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:46:01] [INFO] Sending instructions to 917202000200 [2026-01-11 05:46:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:46:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:46:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58d59c6fb1a4477d95a9094e56ca80b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:46:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2N0I1NTRGMUYyQUUzMUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2N0I1NTRGMUYyQUUzMUNDAA==\",\"timestamp\":\"1768090554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:01+05:30"} [2026-01-11 05:46:02] [DEBUG] Ignoring event: delivered [2026-01-11 05:46:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2N0I1NTRGMUYyQUUzMUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2N0I1NTRGMUYyQUUzMUNDAA==\",\"timestamp\":\"1768090554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:01+05:30"} [2026-01-11 05:46:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2N0I1NTRGMUYyQUUzMUNDAA== [2026-01-11 05:46:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc2QTM5MjgxNTIxOUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc2QTM5MjgxNTIxOUY1AA==\",\"timestamp\":\"1768090559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:01+05:30"} [2026-01-11 05:46:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc2QTM5MjgxNTIxOUY1AA== [2026-01-11 05:46:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc2QTM5MjgxNTIxOUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc2QTM5MjgxNTIxOUY1AA==\",\"timestamp\":\"1768090559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:01+05:30"} [2026-01-11 05:46:02] [DEBUG] Ignoring event: delivered [2026-01-11 05:46:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:16:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEMDIwNjM5MTI2MTA4NzNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEMDIwNjM5MTI2MTA4NzNGAA==", "timestamp": "1768090595", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:46:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:46:37] [INFO] Sending instructions to 917202000200 [2026-01-11 05:46:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:46:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:46:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d476ef5f29b4fe98385da5eb2a29c1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:46:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:46:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEMDIwNjM5MTI2MTA4NzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEMDIwNjM5MTI2MTA4NzNGAA==\",\"timestamp\":\"1768090595\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:39+05:30"} [2026-01-11 05:46:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEMDIwNjM5MTI2MTA4NzNGAA== [2026-01-11 05:46:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:46:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEMDIwNjM5MTI2MTA4NzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZEMDIwNjM5MTI2MTA4NzNGAA==\",\"timestamp\":\"1768090595\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:39+05:30"} [2026-01-11 05:46:39] [DEBUG] Ignoring event: delivered [2026-01-11 05:46:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:16:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERERGRkQ3NjUyQjRBNTc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERERGRkQ3NjUyQjRBNTc5AA==", "timestamp": "1768090600", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:46:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:46:43] [INFO] Sending instructions to 917202000200 [2026-01-11 05:46:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:46:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:46:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96e4b6c582994cd7804e59a7ed3ab8f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:46:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:46:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERERGRkQ3NjUyQjRBNTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERERGRkQ3NjUyQjRBNTc5AA==\",\"timestamp\":\"1768090600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:44+05:30"} [2026-01-11 05:46:45] [DEBUG] Ignoring event: delivered [2026-01-11 05:46:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:46:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERERGRkQ3NjUyQjRBNTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERERGRkQ3NjUyQjRBNTc5AA==\",\"timestamp\":\"1768090600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:44+05:30"} [2026-01-11 05:46:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERERGRkQ3NjUyQjRBNTc5AA== [2026-01-11 05:46:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:16:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwNDQwRENGMUYxRjhERkQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwNDQwRENGMUYxRjhERkQ5AA==", "timestamp": "1768090606", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:46:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:46:49] [INFO] Sending instructions to 917202000200 [2026-01-11 05:46:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:46:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:46:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "302bcb7aa58c47e78301a3d10080ade5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:46:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:46:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwNDQwRENGMUYxRjhERkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwNDQwRENGMUYxRjhERkQ5AA==\",\"timestamp\":\"1768090606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:59+05:30"} [2026-01-11 05:46:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwNDQwRENGMUYxRjhERkQ5AA== [2026-01-11 05:46:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:46:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwNDQwRENGMUYxRjhERkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwNDQwRENGMUYxRjhERkQ5AA==\",\"timestamp\":\"1768090606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:46:59+05:30"} [2026-01-11 05:46:59] [DEBUG] Ignoring event: delivered [2026-01-11 05:47:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:17:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ1QTU0NzJENjVBOTg4ODQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ1QTU0NzJENjVBOTg4ODQ5AA==", "timestamp": "1768090643", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:47:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:47:25] [INFO] Sending instructions to 917202000200 [2026-01-11 05:47:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:47:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:47:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "364e2a54385c49608a97f3068f47bdde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:47:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:17:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRENUExREMwRUE4NTZFOTg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRENUExREMwRUE4NTZFOTg5AA==", "timestamp": "1768090649", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:47:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:47:30] [INFO] Sending instructions to 917202000200 [2026-01-11 05:47:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:47:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:47:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7849b946cb664302aca276087e1841df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:47:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:47:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ1QTU0NzJENjVBOTg4ODQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ1QTU0NzJENjVBOTg4ODQ5AA==\",\"timestamp\":\"1768090643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:47:30+05:30"} [2026-01-11 05:47:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ1QTU0NzJENjVBOTg4ODQ5AA== [2026-01-11 05:47:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:47:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ1QTU0NzJENjVBOTg4ODQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ1QTU0NzJENjVBOTg4ODQ5AA==\",\"timestamp\":\"1768090643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:47:30+05:30"} [2026-01-11 05:47:31] [DEBUG] Ignoring event: delivered [2026-01-11 05:47:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:47:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRENUExREMwRUE4NTZFOTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRENUExREMwRUE4NTZFOTg5AA==\",\"timestamp\":\"1768090649\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:47:31+05:30"} [2026-01-11 05:47:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRENUExREMwRUE4NTZFOTg5AA== [2026-01-11 05:47:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:47:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRENUExREMwRUE4NTZFOTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRENUExREMwRUE4NTZFOTg5AA==\",\"timestamp\":\"1768090649\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:47:31+05:30"} [2026-01-11 05:47:31] [DEBUG] Ignoring event: delivered [2026-01-11 05:47:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:17:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDY0NDVBNUIxQzk0RjIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDY0NDVBNUIxQzk0RjIxAA==", "timestamp": "1768090654", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:47:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:47:35] [INFO] Sending instructions to 917202000200 [2026-01-11 05:47:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:47:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:47:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3660bbbea565415f9b2c7038457f581c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:47:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:17:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRjAwNTRBRDNFQzM1MTAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRjAwNTRBRDNFQzM1MTAyAA==", "timestamp": "1768090659", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:47:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:47:41] [INFO] Sending instructions to 917202000200 [2026-01-11 05:47:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:47:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:47:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ef06f4e7cdd499d88fdc783bb75169a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:47:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:47:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDY0NDVBNUIxQzk0RjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDY0NDVBNUIxQzk0RjIxAA==\",\"timestamp\":\"1768090654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:47:41+05:30"} [2026-01-11 05:47:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDY0NDVBNUIxQzk0RjIxAA== [2026-01-11 05:47:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:47:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDY0NDVBNUIxQzk0RjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDY0NDVBNUIxQzk0RjIxAA==\",\"timestamp\":\"1768090654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:47:41+05:30"} [2026-01-11 05:47:42] [DEBUG] Ignoring event: delivered [2026-01-11 05:47:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRjAwNTRBRDNFQzM1MTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRjAwNTRBRDNFQzM1MTAyAA==\",\"timestamp\":\"1768090659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:47:41+05:30"} [2026-01-11 05:47:43] [DEBUG] Ignoring event: delivered [2026-01-11 05:47:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRjAwNTRBRDNFQzM1MTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRjAwNTRBRDNFQzM1MTAyAA==\",\"timestamp\":\"1768090659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:47:41+05:30"} [2026-01-11 05:47:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRjAwNTRBRDNFQzM1MTAyAA== [2026-01-11 05:48:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:18:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2MjkyNzdBMjE3ODAyQzJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2MjkyNzdBMjE3ODAyQzJBAA==", "timestamp": "1768090695", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:48:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:48:17] [INFO] Sending instructions to 917202000200 [2026-01-11 05:48:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:48:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:48:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9619d0f4cacd4575ad68fc1143adc66f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2MjkyNzdBMjE3ODAyQzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2MjkyNzdBMjE3ODAyQzJBAA==\",\"timestamp\":\"1768090695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:48:21+05:30"} [2026-01-11 05:48:22] [DEBUG] Ignoring event: delivered [2026-01-11 05:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2MjkyNzdBMjE3ODAyQzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2MjkyNzdBMjE3ODAyQzJBAA==\",\"timestamp\":\"1768090695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:48:21+05:30"} [2026-01-11 05:48:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2MjkyNzdBMjE3ODAyQzJBAA== [2026-01-11 05:48:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:18:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTA2RTBEREMyNzlCNEZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTA2RTBEREMyNzlCNEZDAA==", "timestamp": "1768090701", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:48:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:48:23] [INFO] Sending instructions to 917202000200 [2026-01-11 05:48:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:48:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:48:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d84aa9cd737248ba8e0b488be7317183", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:48:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:18:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNDNCRUZDREM5QTM1OTE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNDNCRUZDREM5QTM1OTE0AA==", "timestamp": "1768090707", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:48:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:48:28] [INFO] Sending instructions to 917202000200 [2026-01-11 05:48:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:48:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:48:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "094009fd84744c5bb67da95ca2dbf70b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:48:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTA2RTBEREMyNzlCNEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTA2RTBEREMyNzlCNEZDAA==\",\"timestamp\":\"1768090701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:48:33+05:30"} [2026-01-11 05:48:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTA2RTBEREMyNzlCNEZDAA== [2026-01-11 05:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:48:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTA2RTBEREMyNzlCNEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTA2RTBEREMyNzlCNEZDAA==\",\"timestamp\":\"1768090701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:48:33+05:30"} [2026-01-11 05:48:35] [DEBUG] Ignoring event: delivered [2026-01-11 05:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNDNCRUZDREM5QTM1OTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNDNCRUZDREM5QTM1OTE0AA==\",\"timestamp\":\"1768090707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:48:33+05:30"} [2026-01-11 05:48:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNDNCRUZDREM5QTM1OTE0AA== [2026-01-11 05:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNDNCRUZDREM5QTM1OTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCNDNCRUZDREM5QTM1OTE0AA==\",\"timestamp\":\"1768090707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:48:34+05:30"} [2026-01-11 05:48:35] [DEBUG] Ignoring event: delivered [2026-01-11 05:49:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:19:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNzNBQjQ2NjE1RUJGQjBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNzNBQjQ2NjE1RUJGQjBEAA==", "timestamp": "1768090743", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:49:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:49:05] [INFO] Sending instructions to 917202000200 [2026-01-11 05:49:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:49:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:49:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d8ba9d3894f440f97c9a40946718c89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:49:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNzNBQjQ2NjE1RUJGQjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNzNBQjQ2NjE1RUJGQjBEAA==\",\"timestamp\":\"1768090743\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:49:06+05:30"} [2026-01-11 05:49:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNzNBQjQ2NjE1RUJGQjBEAA== [2026-01-11 05:49:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNzNBQjQ2NjE1RUJGQjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNzNBQjQ2NjE1RUJGQjBEAA==\",\"timestamp\":\"1768090743\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:49:06+05:30"} [2026-01-11 05:49:07] [DEBUG] Ignoring event: delivered [2026-01-11 05:49:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:19:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMTQ5NTQyRDBEMzA3OEYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMTQ5NTQyRDBEMzA3OEYzAA==", "timestamp": "1768090749", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:49:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:49:10] [INFO] Sending instructions to 917202000200 [2026-01-11 05:49:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:49:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:49:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3b51885a0d8410c8f3b490dbe81d2f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:49:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:19:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0MzVCMTI0NTlBMzhFQ0E5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0MzVCMTI0NTlBMzhFQ0E5AA==", "timestamp": "1768090754", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:49:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:49:16] [INFO] Sending instructions to 917202000200 [2026-01-11 05:49:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:49:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:49:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5a764ec6de64c659a15ecae8710dfea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:49:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMTQ5NTQyRDBEMzA3OEYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMTQ5NTQyRDBEMzA3OEYzAA==\",\"timestamp\":\"1768090749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:49:21+05:30"} [2026-01-11 05:49:21] [DEBUG] Ignoring event: delivered [2026-01-11 05:49:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMTQ5NTQyRDBEMzA3OEYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMTQ5NTQyRDBEMzA3OEYzAA==\",\"timestamp\":\"1768090749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:49:21+05:30"} [2026-01-11 05:49:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMTQ5NTQyRDBEMzA3OEYzAA== [2026-01-11 05:49:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0MzVCMTI0NTlBMzhFQ0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0MzVCMTI0NTlBMzhFQ0E5AA==\",\"timestamp\":\"1768090754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:49:21+05:30"} [2026-01-11 05:49:21] [DEBUG] Ignoring event: delivered [2026-01-11 05:49:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0MzVCMTI0NTlBMzhFQ0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0MzVCMTI0NTlBMzhFQ0E5AA==\",\"timestamp\":\"1768090754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:49:21+05:30"} [2026-01-11 05:49:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0MzVCMTI0NTlBMzhFQ0E5AA== [2026-01-11 05:49:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:19:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCNjBDNzdCMzg0RDVERjc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCNjBDNzdCMzg0RDVERjc1AA==", "timestamp": "1768090760", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:49:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:49:22] [INFO] Sending instructions to 917202000200 [2026-01-11 05:49:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:49:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:49:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7309cce5991443eb054a99f0a1ff84f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:49:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCNjBDNzdCMzg0RDVERjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCNjBDNzdCMzg0RDVERjc1AA==\",\"timestamp\":\"1768090760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:49:28+05:30"} [2026-01-11 05:49:29] [DEBUG] Ignoring event: delivered [2026-01-11 05:49:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCNjBDNzdCMzg0RDVERjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCNjBDNzdCMzg0RDVERjc1AA==\",\"timestamp\":\"1768090760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:49:28+05:30"} [2026-01-11 05:49:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCNjBDNzdCMzg0RDVERjc1AA== [2026-01-11 05:49:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:19:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVEMTVCMDAxNzY3Mzc2NzM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVEMTVCMDAxNzY3Mzc2NzM3AA==", "timestamp": "1768090796", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:49:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:49:58] [INFO] Sending instructions to 917202000200 [2026-01-11 05:49:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:49:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:49:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c9932fdb8b64693a14a5968dd386d1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVEMTVCMDAxNzY3Mzc2NzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVEMTVCMDAxNzY3Mzc2NzM3AA==\",\"timestamp\":\"1768090796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:02+05:30"} [2026-01-11 05:50:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVEMTVCMDAxNzY3Mzc2NzM3AA== [2026-01-11 05:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:49:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVEMTVCMDAxNzY3Mzc2NzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVEMTVCMDAxNzY3Mzc2NzM3AA==\",\"timestamp\":\"1768090796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:02+05:30"} [2026-01-11 05:50:03] [DEBUG] Ignoring event: delivered [2026-01-11 05:50:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:20:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MUI2RkY0Mzk2QjJERkJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MUI2RkY0Mzk2QjJERkJFAA==", "timestamp": "1768090801", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:50:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:50:03] [INFO] Sending instructions to 917202000200 [2026-01-11 05:50:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:50:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:50:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c61c62c7d7754011bd121d82c7a6cefe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:50:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:20:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NUUzRkVBMjFCM0M5OTQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NUUzRkVBMjFCM0M5OTQ2AA==", "timestamp": "1768090807", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:50:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:50:09] [INFO] Sending instructions to 917202000200 [2026-01-11 05:50:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:50:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:50:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9606050ede20485aaebd3a7c89b7eae0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:50:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MUI2RkY0Mzk2QjJERkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MUI2RkY0Mzk2QjJERkJFAA==\",\"timestamp\":\"1768090801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:11+05:30"} [2026-01-11 05:50:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MUI2RkY0Mzk2QjJERkJFAA== [2026-01-11 05:50:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MUI2RkY0Mzk2QjJERkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MUI2RkY0Mzk2QjJERkJFAA==\",\"timestamp\":\"1768090801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:11+05:30"} [2026-01-11 05:50:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NUUzRkVBMjFCM0M5OTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NUUzRkVBMjFCM0M5OTQ2AA==\",\"timestamp\":\"1768090807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:11+05:30"} [2026-01-11 05:50:14] [DEBUG] Ignoring event: delivered [2026-01-11 05:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NUUzRkVBMjFCM0M5OTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NUUzRkVBMjFCM0M5OTQ2AA==\",\"timestamp\":\"1768090807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:11+05:30"} [2026-01-11 05:50:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NUUzRkVBMjFCM0M5OTQ2AA== [2026-01-11 05:50:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:20:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBQzNBQTUxQzYxMDc3NkZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBQzNBQTUxQzYxMDc3NkZBAA==", "timestamp": "1768090812", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:50:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:50:14] [INFO] Sending instructions to 917202000200 [2026-01-11 05:50:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:50:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:50:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a44ef971dafd49ba906e03f2515c7f79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:50:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBQzNBQTUxQzYxMDc3NkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBQzNBQTUxQzYxMDc3NkZBAA==\",\"timestamp\":\"1768090812\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:23+05:30"} [2026-01-11 05:50:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBQzNBQTUxQzYxMDc3NkZBAA== [2026-01-11 05:50:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBQzNBQTUxQzYxMDc3NkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBQzNBQTUxQzYxMDc3NkZBAA==\",\"timestamp\":\"1768090812\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:23+05:30"} [2026-01-11 05:50:23] [DEBUG] Ignoring event: delivered [2026-01-11 05:50:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:20:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFENEVGMzk4MEQ4MDJGNzA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFENEVGMzk4MEQ4MDJGNzA3AA==", "timestamp": "1768090849", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:50:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:50:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:50:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:50:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:50:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56c1e78f47b043a8b25a71d421d39e33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:50:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:20:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDOTkyMkIzODc3RjZCNjI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDOTkyMkIzODc3RjZCNjI2AA==", "timestamp": "1768090855", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:50:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:50:57] [INFO] Sending instructions to 917202000200 [2026-01-11 05:50:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:50:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:50:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d1c11aee988485c81cbaf1fc48a2065", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFENEVGMzk4MEQ4MDJGNzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFENEVGMzk4MEQ4MDJGNzA3AA==\",\"timestamp\":\"1768090849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:57+05:30"} [2026-01-11 05:50:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFENEVGMzk4MEQ4MDJGNzA3AA== [2026-01-11 05:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFENEVGMzk4MEQ4MDJGNzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFENEVGMzk4MEQ4MDJGNzA3AA==\",\"timestamp\":\"1768090849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:57+05:30"} [2026-01-11 05:50:57] [DEBUG] Ignoring event: delivered [2026-01-11 05:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDOTkyMkIzODc3RjZCNjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDOTkyMkIzODc3RjZCNjI2AA==\",\"timestamp\":\"1768090855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:57+05:30"} [2026-01-11 05:50:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDOTkyMkIzODc3RjZCNjI2AA== [2026-01-11 05:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:50:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDOTkyMkIzODc3RjZCNjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDOTkyMkIzODc3RjZCNjI2AA==\",\"timestamp\":\"1768090855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:50:57+05:30"} [2026-01-11 05:50:57] [DEBUG] Ignoring event: delivered [2026-01-11 05:51:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:21:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MkY1NkQxMjM2MjcyRTJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MkY1NkQxMjM2MjcyRTJBAA==", "timestamp": "1768090860", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:51:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:51:02] [INFO] Sending instructions to 917202000200 [2026-01-11 05:51:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:51:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:51:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "066e50e374574b828c7def1802757e9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:51:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:21:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4QzU0MEVFRjMyMkMwOTk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4QzU0MEVFRjMyMkMwOTk5AA==", "timestamp": "1768090866", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:51:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:51:08] [INFO] Sending instructions to 917202000200 [2026-01-11 05:51:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:51:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:51:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5760638fa38b494eb25bba06fa449b74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:51:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MkY1NkQxMjM2MjcyRTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MkY1NkQxMjM2MjcyRTJBAA==\",\"timestamp\":\"1768090860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:10+05:30"} [2026-01-11 05:51:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MkY1NkQxMjM2MjcyRTJBAA== [2026-01-11 05:51:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MkY1NkQxMjM2MjcyRTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MkY1NkQxMjM2MjcyRTJBAA==\",\"timestamp\":\"1768090860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:10+05:30"} [2026-01-11 05:51:12] [DEBUG] Ignoring event: delivered [2026-01-11 05:51:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4QzU0MEVFRjMyMkMwOTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4QzU0MEVFRjMyMkMwOTk5AA==\",\"timestamp\":\"1768090866\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:10+05:30"} [2026-01-11 05:51:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4QzU0MEVFRjMyMkMwOTk5AA== [2026-01-11 05:51:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4QzU0MEVFRjMyMkMwOTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4QzU0MEVFRjMyMkMwOTk5AA==\",\"timestamp\":\"1768090866\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:10+05:30"} [2026-01-11 05:51:13] [DEBUG] Ignoring event: delivered [2026-01-11 05:51:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:21:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGN0JBMDM1QzlFMzUxMzJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGN0JBMDM1QzlFMzUxMzJEAA==", "timestamp": "1768090902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:51:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:51:44] [INFO] Sending instructions to 917202000200 [2026-01-11 05:51:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:51:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:51:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dba17a8de9644a09ad59ab5cd5e3eef7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGN0JBMDM1QzlFMzUxMzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGN0JBMDM1QzlFMzUxMzJEAA==\",\"timestamp\":\"1768090902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:49+05:30"} [2026-01-11 05:51:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGN0JBMDM1QzlFMzUxMzJEAA== [2026-01-11 05:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGN0JBMDM1QzlFMzUxMzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGN0JBMDM1QzlFMzUxMzJEAA==\",\"timestamp\":\"1768090902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:49+05:30"} [2026-01-11 05:51:49] [DEBUG] Ignoring event: delivered [2026-01-11 05:51:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:21:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3OEQ2QTExMTIzRkVDMTQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3OEQ2QTExMTIzRkVDMTQ2AA==", "timestamp": "1768090908", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:51:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:51:49] [INFO] Sending instructions to 917202000200 [2026-01-11 05:51:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:51:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:51:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "665a1c85bc8046e28e4236fefb36df0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3OEQ2QTExMTIzRkVDMTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3OEQ2QTExMTIzRkVDMTQ2AA==\",\"timestamp\":\"1768090908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:52+05:30"} [2026-01-11 05:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3OEQ2QTExMTIzRkVDMTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3OEQ2QTExMTIzRkVDMTQ2AA==\",\"timestamp\":\"1768090908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:52+05:30"} [2026-01-11 05:51:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3OEQ2QTExMTIzRkVDMTQ2AA== [2026-01-11 05:51:52] [DEBUG] Ignoring event: delivered [2026-01-11 05:51:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:21:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxNjQ5QjBGQjFDODNBQTZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxNjQ5QjBGQjFDODNBQTZBAA==", "timestamp": "1768090914", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:51:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:51:56] [INFO] Sending instructions to 917202000200 [2026-01-11 05:51:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:51:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:51:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ac06ace729e4558a40d46c415c966b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:51:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxNjQ5QjBGQjFDODNBQTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxNjQ5QjBGQjFDODNBQTZBAA==\",\"timestamp\":\"1768090914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:58+05:30"} [2026-01-11 05:51:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxNjQ5QjBGQjFDODNBQTZBAA== [2026-01-11 05:51:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:51:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxNjQ5QjBGQjFDODNBQTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxNjQ5QjBGQjFDODNBQTZBAA==\",\"timestamp\":\"1768090914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:51:58+05:30"} [2026-01-11 05:51:58] [DEBUG] Ignoring event: delivered [2026-01-11 05:52:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:22:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlEQ0E5NTVEQUU4RTg0QjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlEQ0E5NTVEQUU4RTg0QjRCAA==", "timestamp": "1768090950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:52:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:52:32] [INFO] Sending instructions to 917202000200 [2026-01-11 05:52:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:52:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:52:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "104fdd9afee54c8ebc115e3a4fe7c3cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:52:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlEQ0E5NTVEQUU4RTg0QjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlEQ0E5NTVEQUU4RTg0QjRCAA==\",\"timestamp\":\"1768090950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:52:37+05:30"} [2026-01-11 05:52:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlEQ0E5NTVEQUU4RTg0QjRCAA== [2026-01-11 05:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:52:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlEQ0E5NTVEQUU4RTg0QjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlEQ0E5NTVEQUU4RTg0QjRCAA==\",\"timestamp\":\"1768090950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:52:37+05:30"} [2026-01-11 05:52:37] [DEBUG] Ignoring event: delivered [2026-01-11 05:52:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:22:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDNTU4OEZFNjUwRTlGQUQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDNTU4OEZFNjUwRTlGQUQ3AA==", "timestamp": "1768090956", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:52:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:52:38] [INFO] Sending instructions to 917202000200 [2026-01-11 05:52:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:52:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:52:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "330639abc97a4f5abcb50a98562a4da8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:52:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:22:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM5MDVFRDBCQjkxN0QzMDI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM5MDVFRDBCQjkxN0QzMDI4AA==", "timestamp": "1768090961", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:52:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:52:43] [INFO] Sending instructions to 917202000200 [2026-01-11 05:52:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:52:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:52:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be4e703c20d74c8da7816457be3dbe57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:52:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:52:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDNTU4OEZFNjUwRTlGQUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDNTU4OEZFNjUwRTlGQUQ3AA==\",\"timestamp\":\"1768090956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:52:45+05:30"} [2026-01-11 05:52:46] [DEBUG] Ignoring event: delivered [2026-01-11 05:52:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:52:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDNTU4OEZFNjUwRTlGQUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDNTU4OEZFNjUwRTlGQUQ3AA==\",\"timestamp\":\"1768090956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:52:45+05:30"} [2026-01-11 05:52:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDNTU4OEZFNjUwRTlGQUQ3AA== [2026-01-11 05:52:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM5MDVFRDBCQjkxN0QzMDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM5MDVFRDBCQjkxN0QzMDI4AA==\",\"timestamp\":\"1768090961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:52:45+05:30"} [2026-01-11 05:52:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM5MDVFRDBCQjkxN0QzMDI4AA== [2026-01-11 05:52:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM5MDVFRDBCQjkxN0QzMDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM5MDVFRDBCQjkxN0QzMDI4AA==\",\"timestamp\":\"1768090961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:52:45+05:30"} [2026-01-11 05:52:46] [DEBUG] Ignoring event: delivered [2026-01-11 05:53:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:23:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxRTY5NkE5NDEwNUZEQ0E5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxRTY5NkE5NDEwNUZEQ0E5AA==", "timestamp": "1768090998", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:53:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:53:19] [INFO] Sending instructions to 917202000200 [2026-01-11 05:53:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:53:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:53:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "763b7ba641f64ce79cd24f401c16dc18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:53:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:23:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBODI0QkM2QjgzOTY4Q0VEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBODI0QkM2QjgzOTY4Q0VEAA==", "timestamp": "1768091003", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:53:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:53:25] [INFO] Sending instructions to 917202000200 [2026-01-11 05:53:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:53:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:53:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1da1595e41c84a8f939bea0454fe25f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:53:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:23:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDRUVERDU4RjU1RTFDMzczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDRUVERDU4RjU1RTFDMzczAA==", "timestamp": "1768091009", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:53:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:53:30] [INFO] Sending instructions to 917202000200 [2026-01-11 05:53:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:53:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:53:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea95256d32744f3f929b3abf28b031e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxRTY5NkE5NDEwNUZEQ0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxRTY5NkE5NDEwNUZEQ0E5AA==\",\"timestamp\":\"1768090998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:29+05:30"} [2026-01-11 05:53:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxRTY5NkE5NDEwNUZEQ0E5AA== [2026-01-11 05:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxRTY5NkE5NDEwNUZEQ0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxRTY5NkE5NDEwNUZEQ0E5AA==\",\"timestamp\":\"1768090998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:29+05:30"} [2026-01-11 05:53:31] [DEBUG] Ignoring event: delivered [2026-01-11 05:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBODI0QkM2QjgzOTY4Q0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBODI0QkM2QjgzOTY4Q0VEAA==\",\"timestamp\":\"1768091003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:29+05:30"} [2026-01-11 05:53:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBODI0QkM2QjgzOTY4Q0VEAA== [2026-01-11 05:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBODI0QkM2QjgzOTY4Q0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBODI0QkM2QjgzOTY4Q0VEAA==\",\"timestamp\":\"1768091003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:29+05:30"} [2026-01-11 05:53:31] [DEBUG] Ignoring event: delivered [2026-01-11 05:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDRUVERDU4RjU1RTFDMzczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDRUVERDU4RjU1RTFDMzczAA==\",\"timestamp\":\"1768091009\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:30+05:30"} [2026-01-11 05:53:31] [DEBUG] Ignoring event: delivered [2026-01-11 05:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDRUVERDU4RjU1RTFDMzczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDRUVERDU4RjU1RTFDMzczAA==\",\"timestamp\":\"1768091009\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:30+05:30"} [2026-01-11 05:53:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDRUVERDU4RjU1RTFDMzczAA== [2026-01-11 05:53:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:23:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0RjFCQkYwMjBFQzA5RURCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0RjFCQkYwMjBFQzA5RURCAA==", "timestamp": "1768091014", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:53:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:53:36] [INFO] Sending instructions to 917202000200 [2026-01-11 05:53:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:53:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:53:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15d189632529468492ff9a5b631dd3a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:53:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0RjFCQkYwMjBFQzA5RURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0RjFCQkYwMjBFQzA5RURCAA==\",\"timestamp\":\"1768091014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:39+05:30"} [2026-01-11 05:53:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0RjFCQkYwMjBFQzA5RURCAA== [2026-01-11 05:53:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0RjFCQkYwMjBFQzA5RURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0RjFCQkYwMjBFQzA5RURCAA==\",\"timestamp\":\"1768091014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:39+05:30"} [2026-01-11 05:53:40] [DEBUG] Ignoring event: delivered [2026-01-11 05:53:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:23:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxQjEzMkQxOTU4RDgyQTA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxQjEzMkQxOTU4RDgyQTA3AA==", "timestamp": "1768091019", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:53:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:53:41] [INFO] Sending instructions to 917202000200 [2026-01-11 05:53:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:53:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:53:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62d894da66434d8097572a4da7e33d01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:53:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:23:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzQ0FBMzA3MDg2OTAxNUE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzQ0FBMzA3MDg2OTAxNUE1AA==", "timestamp": "1768091025", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:53:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:53:46] [INFO] Sending instructions to 917202000200 [2026-01-11 05:53:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:53:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:53:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxQjEzMkQxOTU4RDgyQTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxQjEzMkQxOTU4RDgyQTA3AA==\",\"timestamp\":\"1768091019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:46+05:30"} [2026-01-11 05:53:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxQjEzMkQxOTU4RDgyQTA3AA== [2026-01-11 05:53:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxQjEzMkQxOTU4RDgyQTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxQjEzMkQxOTU4RDgyQTA3AA==\",\"timestamp\":\"1768091019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:46+05:30"} [2026-01-11 05:53:46] [DEBUG] Ignoring event: delivered [2026-01-11 05:53:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "931f246bf6ee472487a04c2d5a7dfb63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:53:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzQ0FBMzA3MDg2OTAxNUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzQ0FBMzA3MDg2OTAxNUE1AA==\",\"timestamp\":\"1768091025\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:46+05:30"} [2026-01-11 05:53:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzQ0FBMzA3MDg2OTAxNUE1AA== [2026-01-11 05:53:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:53:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzQ0FBMzA3MDg2OTAxNUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzQ0FBMzA3MDg2OTAxNUE1AA==\",\"timestamp\":\"1768091025\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:53:46+05:30"} [2026-01-11 05:53:47] [DEBUG] Ignoring event: delivered [2026-01-11 05:54:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:24:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBNzI5MzVERDI3RDgxQjc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBNzI5MzVERDI3RDgxQjc5AA==", "timestamp": "1768091061", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:54:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:54:22] [INFO] Sending instructions to 917202000200 [2026-01-11 05:54:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:54:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:54:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5a35e0553a34477b8b1b52076c9e84f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:54:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:24:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQTA5RDUxODIxNkRCMTM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQTA5RDUxODIxNkRCMTM1AA==", "timestamp": "1768091066", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:54:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:54:28] [INFO] Sending instructions to 917202000200 [2026-01-11 05:54:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:54:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:54:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44bf9a89ae3d4933824cd9dc144b849e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBNzI5MzVERDI3RDgxQjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBNzI5MzVERDI3RDgxQjc5AA==\",\"timestamp\":\"1768091061\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:54:28+05:30"} [2026-01-11 05:54:29] [DEBUG] Ignoring event: delivered [2026-01-11 05:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBNzI5MzVERDI3RDgxQjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBNzI5MzVERDI3RDgxQjc5AA==\",\"timestamp\":\"1768091061\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:54:28+05:30"} [2026-01-11 05:54:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBNzI5MzVERDI3RDgxQjc5AA== [2026-01-11 05:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:54:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQTA5RDUxODIxNkRCMTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQTA5RDUxODIxNkRCMTM1AA==\",\"timestamp\":\"1768091066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:54:29+05:30"} [2026-01-11 05:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:54:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQTA5RDUxODIxNkRCMTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQTA5RDUxODIxNkRCMTM1AA==\",\"timestamp\":\"1768091066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:54:29+05:30"} [2026-01-11 05:54:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwQTA5RDUxODIxNkRCMTM1AA== [2026-01-11 05:54:29] [DEBUG] Ignoring event: delivered [2026-01-11 05:55:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:25:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlBRTFFMEI4ODk3NDE0M0JCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlBRTFFMEI4ODk3NDE0M0JCAA==", "timestamp": "1768091103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:55:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:55:04] [INFO] Sending instructions to 917202000200 [2026-01-11 05:55:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:55:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:55:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90b6b7af4873463bab398bd7a19b4bcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlBRTFFMEI4ODk3NDE0M0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlBRTFFMEI4ODk3NDE0M0JCAA==\",\"timestamp\":\"1768091103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:55:07+05:30"} [2026-01-11 05:55:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlBRTFFMEI4ODk3NDE0M0JCAA== [2026-01-11 05:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlBRTFFMEI4ODk3NDE0M0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlBRTFFMEI4ODk3NDE0M0JCAA==\",\"timestamp\":\"1768091103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:55:07+05:30"} [2026-01-11 05:55:08] [DEBUG] Ignoring event: delivered [2026-01-11 05:55:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:25:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRCQzc1MTA3RjJENUJBM0VEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRCQzc1MTA3RjJENUJBM0VEAA==", "timestamp": "1768091109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:55:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:55:11] [INFO] Sending instructions to 917202000200 [2026-01-11 05:55:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:55:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:55:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ecd49bb3e28048d2b05b2534a2a3233e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:55:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRCQzc1MTA3RjJENUJBM0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRCQzc1MTA3RjJENUJBM0VEAA==\",\"timestamp\":\"1768091109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:55:12+05:30"} [2026-01-11 05:55:12] [DEBUG] Ignoring event: delivered [2026-01-11 05:55:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRCQzc1MTA3RjJENUJBM0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRCQzc1MTA3RjJENUJBM0VEAA==\",\"timestamp\":\"1768091109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:55:12+05:30"} [2026-01-11 05:55:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRCQzc1MTA3RjJENUJBM0VEAA== [2026-01-11 05:55:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:25:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3RjQ3Njc5Q0M2QzQxMzU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3RjQ3Njc5Q0M2QzQxMzU0AA==", "timestamp": "1768091115", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:55:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:55:16] [INFO] Sending instructions to 917202000200 [2026-01-11 05:55:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:55:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:55:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd0ef81c92ca40188b749288e23419f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3RjQ3Njc5Q0M2QzQxMzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3RjQ3Njc5Q0M2QzQxMzU0AA==\",\"timestamp\":\"1768091115\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:55:19+05:30"} [2026-01-11 05:55:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3RjQ3Njc5Q0M2QzQxMzU0AA== [2026-01-11 05:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3RjQ3Njc5Q0M2QzQxMzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3RjQ3Njc5Q0M2QzQxMzU0AA==\",\"timestamp\":\"1768091115\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:55:19+05:30"} [2026-01-11 05:55:20] [DEBUG] Ignoring event: delivered [2026-01-11 05:55:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:25:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGNURGNkMxNzc0QUQ0QzczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGNURGNkMxNzc0QUQ0QzczAA==", "timestamp": "1768091120", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:55:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:55:22] [INFO] Sending instructions to 917202000200 [2026-01-11 05:55:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:55:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:55:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5826da8981fb41c5b48fb3738b2f6764", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:55:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGNURGNkMxNzc0QUQ0QzczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGNURGNkMxNzc0QUQ0QzczAA==\",\"timestamp\":\"1768091120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:55:28+05:30"} [2026-01-11 05:55:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGNURGNkMxNzc0QUQ0QzczAA== [2026-01-11 05:55:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGNURGNkMxNzc0QUQ0QzczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGNURGNkMxNzc0QUQ0QzczAA==\",\"timestamp\":\"1768091120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:55:28+05:30"} [2026-01-11 05:55:29] [DEBUG] Ignoring event: delivered [2026-01-11 05:55:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:25:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1NkQ3NkU1OTQxRkE4OUU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1NkQ3NkU1OTQxRkE4OUU5AA==", "timestamp": "1768091156", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:55:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:55:58] [INFO] Sending instructions to 917202000200 [2026-01-11 05:55:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:55:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:55:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0df4e882c6c54564981868e5cd6013b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:56:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:26:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2RTE5MTFGNEI4NDkxNjI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2RTE5MTFGNEI4NDkxNjI1AA==", "timestamp": "1768091162", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:56:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:56:04] [INFO] Sending instructions to 917202000200 [2026-01-11 05:56:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:56:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:56:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06834d39da5c44f2bb23678382e8d677", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:56:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1NkQ3NkU1OTQxRkE4OUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1NkQ3NkU1OTQxRkE4OUU5AA==\",\"timestamp\":\"1768091156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:04+05:30"} [2026-01-11 05:56:05] [DEBUG] Ignoring event: delivered [2026-01-11 05:56:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1NkQ3NkU1OTQxRkE4OUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1NkQ3NkU1OTQxRkE4OUU5AA==\",\"timestamp\":\"1768091156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:04+05:30"} [2026-01-11 05:56:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1NkQ3NkU1OTQxRkE4OUU5AA== [2026-01-11 05:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2RTE5MTFGNEI4NDkxNjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2RTE5MTFGNEI4NDkxNjI1AA==\",\"timestamp\":\"1768091162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:05+05:30"} [2026-01-11 05:56:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2RTE5MTFGNEI4NDkxNjI1AA== [2026-01-11 05:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2RTE5MTFGNEI4NDkxNjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2RTE5MTFGNEI4NDkxNjI1AA==\",\"timestamp\":\"1768091162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:05+05:30"} [2026-01-11 05:56:06] [DEBUG] Ignoring event: delivered [2026-01-11 05:56:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:26:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRDhEMkNGNEFCMjIwMEJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRDhEMkNGNEFCMjIwMEJGAA==", "timestamp": "1768091168", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:56:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:56:09] [INFO] Sending instructions to 917202000200 [2026-01-11 05:56:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:56:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:56:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed8fc6751ea14612bc93e92fa806844b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:56:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:26:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMzNjA3MDM5OTg2MjRDRkQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMzNjA3MDM5OTg2MjRDRkQ2AA==", "timestamp": "1768091173", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:56:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:56:15] [INFO] Sending instructions to 917202000200 [2026-01-11 05:56:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:56:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:56:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9f3044167f147b58945a470e47bb8a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:56:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMzNjA3MDM5OTg2MjRDRkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMzNjA3MDM5OTg2MjRDRkQ2AA==\",\"timestamp\":\"1768091173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:16+05:30"} [2026-01-11 05:56:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMzNjA3MDM5OTg2MjRDRkQ2AA== [2026-01-11 05:56:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRDhEMkNGNEFCMjIwMEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRDhEMkNGNEFCMjIwMEJGAA==\",\"timestamp\":\"1768091168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:15+05:30"} [2026-01-11 05:56:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRDhEMkNGNEFCMjIwMEJGAA== [2026-01-11 05:56:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMzNjA3MDM5OTg2MjRDRkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMzNjA3MDM5OTg2MjRDRkQ2AA==\",\"timestamp\":\"1768091173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:16+05:30"} [2026-01-11 05:56:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:56:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRDhEMkNGNEFCMjIwMEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRDhEMkNGNEFCMjIwMEJGAA==\",\"timestamp\":\"1768091168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:15+05:30"} [2026-01-11 05:56:17] [DEBUG] Ignoring event: delivered [2026-01-11 05:56:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:26:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ3NkZBQTA4QkFEM0NFQkUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ3NkZBQTA4QkFEM0NFQkUyAA==", "timestamp": "1768091209", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:56:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:56:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:56:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:56:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:56:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26311d3016274f7b824efb5f075a9a5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:56:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ3NkZBQTA4QkFEM0NFQkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ3NkZBQTA4QkFEM0NFQkUyAA==\",\"timestamp\":\"1768091209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:53+05:30"} [2026-01-11 05:56:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ3NkZBQTA4QkFEM0NFQkUyAA== [2026-01-11 05:56:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ3NkZBQTA4QkFEM0NFQkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ3NkZBQTA4QkFEM0NFQkUyAA==\",\"timestamp\":\"1768091209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:56:53+05:30"} [2026-01-11 05:56:53] [DEBUG] Ignoring event: delivered [2026-01-11 05:56:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:26:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5NENDQUI4MDlCMjlBMDA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5NENDQUI4MDlCMjlBMDA1AA==", "timestamp": "1768091214", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:56:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:56:56] [INFO] Sending instructions to 917202000200 [2026-01-11 05:56:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:56:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:56:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cf8896b4aa34ff4a2645f4f9d3eb45e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:57:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5NENDQUI4MDlCMjlBMDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5NENDQUI4MDlCMjlBMDA1AA==\",\"timestamp\":\"1768091214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:01+05:30"} [2026-01-11 05:57:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5NENDQUI4MDlCMjlBMDA1AA== [2026-01-11 05:57:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:56:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5NENDQUI4MDlCMjlBMDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5NENDQUI4MDlCMjlBMDA1AA==\",\"timestamp\":\"1768091214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:01+05:30"} [2026-01-11 05:57:02] [DEBUG] Ignoring event: delivered [2026-01-11 05:57:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:27:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRTU5QzQ3RTA1MjAyQTgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRTU5QzQ3RTA1MjAyQTgxAA==", "timestamp": "1768091220", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:57:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:57:02] [INFO] Sending instructions to 917202000200 [2026-01-11 05:57:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:57:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:57:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7225f893a3e49278273d38159ed6edc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:57:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:27:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFNDZDRDlCQzlEMDY0Rjc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFNDZDRDlCQzlEMDY0Rjc0AA==", "timestamp": "1768091225", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:57:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:57:07] [INFO] Sending instructions to 917202000200 [2026-01-11 05:57:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:57:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:57:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "486c4c8a983b4272b8929b7c697537a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:57:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRTU5QzQ3RTA1MjAyQTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRTU5QzQ3RTA1MjAyQTgxAA==\",\"timestamp\":\"1768091220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:09+05:30"} [2026-01-11 05:57:10] [DEBUG] Ignoring event: delivered [2026-01-11 05:57:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRTU5QzQ3RTA1MjAyQTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRTU5QzQ3RTA1MjAyQTgxAA==\",\"timestamp\":\"1768091220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:09+05:30"} [2026-01-11 05:57:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRTU5QzQ3RTA1MjAyQTgxAA== [2026-01-11 05:57:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFNDZDRDlCQzlEMDY0Rjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFNDZDRDlCQzlEMDY0Rjc0AA==\",\"timestamp\":\"1768091225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:09+05:30"} [2026-01-11 05:57:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFNDZDRDlCQzlEMDY0Rjc0AA== [2026-01-11 05:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFNDZDRDlCQzlEMDY0Rjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFNDZDRDlCQzlEMDY0Rjc0AA==\",\"timestamp\":\"1768091225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:09+05:30"} [2026-01-11 05:57:11] [DEBUG] Ignoring event: delivered [2026-01-11 05:57:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:27:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEN0EzNzZGN0FGQTEzRDMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEN0EzNzZGN0FGQTEzRDMwAA==", "timestamp": "1768091261", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:57:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:57:43] [INFO] Sending instructions to 917202000200 [2026-01-11 05:57:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:57:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:57:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7a4f8cdd62c40948c4fc0470046d23b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:57:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:27:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMzA3RDgzOURFODBBOTdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMzA3RDgzOURFODBBOTdEAA==", "timestamp": "1768091267", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:57:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:57:48] [INFO] Sending instructions to 917202000200 [2026-01-11 05:57:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:57:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:57:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e9b1919b7c443f6a7af9c540674f378", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:57:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEN0EzNzZGN0FGQTEzRDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEN0EzNzZGN0FGQTEzRDMwAA==\",\"timestamp\":\"1768091261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:51+05:30"} [2026-01-11 05:57:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEN0EzNzZGN0FGQTEzRDMwAA== [2026-01-11 05:57:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEN0EzNzZGN0FGQTEzRDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEN0EzNzZGN0FGQTEzRDMwAA==\",\"timestamp\":\"1768091261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:51+05:30"} [2026-01-11 05:57:52] [DEBUG] Ignoring event: delivered [2026-01-11 05:57:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMzA3RDgzOURFODBBOTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMzA3RDgzOURFODBBOTdEAA==\",\"timestamp\":\"1768091267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:51+05:30"} [2026-01-11 05:57:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMzA3RDgzOURFODBBOTdEAA== [2026-01-11 05:57:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMzA3RDgzOURFODBBOTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMzA3RDgzOURFODBBOTdEAA==\",\"timestamp\":\"1768091267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:57:51+05:30"} [2026-01-11 05:57:52] [DEBUG] Ignoring event: delivered [2026-01-11 05:57:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:27:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGODIwQzRCMkZDMTk5MUE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGODIwQzRCMkZDMTk5MUE5AA==", "timestamp": "1768091272", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:57:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:57:54] [INFO] Sending instructions to 917202000200 [2026-01-11 05:57:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:57:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:57:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f9449024f0f47939609e77015d16c62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:57:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:27:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNDYxRDk4QTNGMkNGRTk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNDYxRDk4QTNGMkNGRTk2AA==", "timestamp": "1768091277", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:57:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:57:59] [INFO] Sending instructions to 917202000200 [2026-01-11 05:57:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:57:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:57:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e144ad59275a4c36b6c7614a85eeb663", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:58:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGODIwQzRCMkZDMTk5MUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGODIwQzRCMkZDMTk5MUE5AA==\",\"timestamp\":\"1768091272\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:03+05:30"} [2026-01-11 05:58:04] [DEBUG] Ignoring event: delivered [2026-01-11 05:58:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGODIwQzRCMkZDMTk5MUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGODIwQzRCMkZDMTk5MUE5AA==\",\"timestamp\":\"1768091272\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:03+05:30"} [2026-01-11 05:58:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGODIwQzRCMkZDMTk5MUE5AA== [2026-01-11 05:58:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNDYxRDk4QTNGMkNGRTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNDYxRDk4QTNGMkNGRTk2AA==\",\"timestamp\":\"1768091277\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:03+05:30"} [2026-01-11 05:58:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNDYxRDk4QTNGMkNGRTk2AA== [2026-01-11 05:58:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:57:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNDYxRDk4QTNGMkNGRTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNDYxRDk4QTNGMkNGRTk2AA==\",\"timestamp\":\"1768091277\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:03+05:30"} [2026-01-11 05:58:04] [DEBUG] Ignoring event: delivered [2026-01-11 05:58:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:28:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCQkZFMDU0Q0QwM0Q5QzEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCQkZFMDU0Q0QwM0Q5QzEzAA==", "timestamp": "1768091282", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:58:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:58:04] [INFO] Sending instructions to 917202000200 [2026-01-11 05:58:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:58:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:58:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e9cef3e2e614cfe9e2627f92182b755", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:58:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:58:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCQkZFMDU0Q0QwM0Q5QzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCQkZFMDU0Q0QwM0Q5QzEzAA==\",\"timestamp\":\"1768091282\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:13+05:30"} [2026-01-11 05:58:14] [DEBUG] Ignoring event: delivered [2026-01-11 05:58:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:58:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCQkZFMDU0Q0QwM0Q5QzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCQkZFMDU0Q0QwM0Q5QzEzAA==\",\"timestamp\":\"1768091282\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:13+05:30"} [2026-01-11 05:58:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCQkZFMDU0Q0QwM0Q5QzEzAA== [2026-01-11 05:58:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:28:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0N0RBNDYzMjc0NTcyREY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0N0RBNDYzMjc0NTcyREY0AA==", "timestamp": "1768091318", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:58:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:58:40] [INFO] Sending instructions to 917202000200 [2026-01-11 05:58:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:58:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:58:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b740c497e2274b4082648c6e665014c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:58:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:28:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NzQyNkNDMTdGNDA0MDI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NzQyNkNDMTdGNDA0MDI2AA==", "timestamp": "1768091323", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:58:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:58:45] [INFO] Sending instructions to 917202000200 [2026-01-11 05:58:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:58:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:58:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "308e18fa4a6c44d395a2b822d5e6c998", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0N0RBNDYzMjc0NTcyREY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0N0RBNDYzMjc0NTcyREY0AA==\",\"timestamp\":\"1768091318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:46+05:30"} [2026-01-11 05:58:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0N0RBNDYzMjc0NTcyREY0AA== [2026-01-11 05:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0N0RBNDYzMjc0NTcyREY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0N0RBNDYzMjc0NTcyREY0AA==\",\"timestamp\":\"1768091318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:46+05:30"} [2026-01-11 05:58:48] [DEBUG] Ignoring event: delivered [2026-01-11 05:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NzQyNkNDMTdGNDA0MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NzQyNkNDMTdGNDA0MDI2AA==\",\"timestamp\":\"1768091323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:46+05:30"} [2026-01-11 05:58:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NzQyNkNDMTdGNDA0MDI2AA== [2026-01-11 05:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NzQyNkNDMTdGNDA0MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NzQyNkNDMTdGNDA0MDI2AA==\",\"timestamp\":\"1768091323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:46+05:30"} [2026-01-11 05:58:48] [DEBUG] Ignoring event: delivered [2026-01-11 05:58:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:28:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBRTRBNUI2RUUwQUM5NjJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBRTRBNUI2RUUwQUM5NjJEAA==", "timestamp": "1768091329", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:58:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:58:51] [INFO] Sending instructions to 917202000200 [2026-01-11 05:58:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:58:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:58:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b1010c9c9a84b21a29963b29fe20baf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:58:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:58:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBRTRBNUI2RUUwQUM5NjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBRTRBNUI2RUUwQUM5NjJEAA==\",\"timestamp\":\"1768091329\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:56+05:30"} [2026-01-11 05:58:57] [DEBUG] Ignoring event: delivered [2026-01-11 05:58:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:58:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBRTRBNUI2RUUwQUM5NjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBRTRBNUI2RUUwQUM5NjJEAA==\",\"timestamp\":\"1768091329\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:58:56+05:30"} [2026-01-11 05:58:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBRTRBNUI2RUUwQUM5NjJEAA== [2026-01-11 05:59:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:29:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCN0ExMEY2N0YzQzk1MTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCN0ExMEY2N0YzQzk1MTNDAA==", "timestamp": "1768091366", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:59:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:59:27] [INFO] Sending instructions to 917202000200 [2026-01-11 05:59:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:59:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:59:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a37d212c0ea047c9bc941455acb5e281", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:59:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:29:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4QkEyRDAzQjY5QjFBQUZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4QkEyRDAzQjY5QjFBQUZDAA==", "timestamp": "1768091371", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:59:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:59:32] [INFO] Sending instructions to 917202000200 [2026-01-11 05:59:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:59:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:59:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCN0ExMEY2N0YzQzk1MTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCN0ExMEY2N0YzQzk1MTNDAA==\",\"timestamp\":\"1768091366\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:59:32+05:30"} [2026-01-11 05:59:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCN0ExMEY2N0YzQzk1MTNDAA== [2026-01-11 05:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:59:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCN0ExMEY2N0YzQzk1MTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCN0ExMEY2N0YzQzk1MTNDAA==\",\"timestamp\":\"1768091366\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:59:32+05:30"} [2026-01-11 05:59:32] [DEBUG] Ignoring event: delivered [2026-01-11 05:59:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60f6851dd7e144a59f7894cf715ffd4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:59:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:29:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3OEM3OEFEM0ExMDg3NTVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3OEM3OEFEM0ExMDg3NTVEAA==", "timestamp": "1768091376", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:59:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 05:59:38] [INFO] Sending instructions to 917202000200 [2026-01-11 05:59:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:59:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:59:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e160d45e44ec4460b7162fadeac580a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:59:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:29:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1MjEzNjI1NDU4RDYwRUQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1MjEzNjI1NDU4RDYwRUQzAA==", "timestamp": "1768091382", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 05:59:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 05:59:43] [INFO] Sending instructions to 917202000200 [2026-01-11 05:59:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 05:59:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 05:59:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e10eede991db4d739d47f6e4e7df0d2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 05:59:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:59:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4QkEyRDAzQjY5QjFBQUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4QkEyRDAzQjY5QjFBQUZDAA==\",\"timestamp\":\"1768091371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:59:43+05:30"} [2026-01-11 05:59:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4QkEyRDAzQjY5QjFBQUZDAA== [2026-01-11 05:59:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:59:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4QkEyRDAzQjY5QjFBQUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4QkEyRDAzQjY5QjFBQUZDAA==\",\"timestamp\":\"1768091371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:59:43+05:30"} [2026-01-11 05:59:45] [DEBUG] Ignoring event: delivered [2026-01-11 05:59:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:59:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3OEM3OEFEM0ExMDg3NTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3OEM3OEFEM0ExMDg3NTVEAA==\",\"timestamp\":\"1768091376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:59:43+05:30"} [2026-01-11 05:59:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3OEM3OEFEM0ExMDg3NTVEAA== [2026-01-11 05:59:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:59:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3OEM3OEFEM0ExMDg3NTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3OEM3OEFEM0ExMDg3NTVEAA==\",\"timestamp\":\"1768091376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T05:59:43+05:30"} [2026-01-11 05:59:45] [DEBUG] Ignoring event: delivered [2026-01-11 05:59:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:59:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1MjEzNjI1NDU4RDYwRUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1MjEzNjI1NDU4RDYwRUQzAA==\",\"timestamp\":\"1768091382\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:59:44+05:30"} [2026-01-11 05:59:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1MjEzNjI1NDU4RDYwRUQzAA== [2026-01-11 05:59:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T05:59:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1MjEzNjI1NDU4RDYwRUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1MjEzNjI1NDU4RDYwRUQzAA==\",\"timestamp\":\"1768091382\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T05:59:44+05:30"} [2026-01-11 05:59:45] [DEBUG] Ignoring event: delivered [2026-01-11 06:00:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:30:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NzQ0ODNCMDI2RDQ4MTBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NzQ0ODNCMDI2RDQ4MTBCAA==", "timestamp": "1768091418", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:00:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:00:20] [INFO] Sending instructions to 917202000200 [2026-01-11 06:00:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:00:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:00:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7ec413772ea401884eb0b86d8f00448", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:00:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:00:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NzQ0ODNCMDI2RDQ4MTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NzQ0ODNCMDI2RDQ4MTBCAA==\",\"timestamp\":\"1768091418\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:00:22+05:30"} [2026-01-11 06:00:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NzQ0ODNCMDI2RDQ4MTBCAA== [2026-01-11 06:00:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:00:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NzQ0ODNCMDI2RDQ4MTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NzQ0ODNCMDI2RDQ4MTBCAA==\",\"timestamp\":\"1768091418\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:00:22+05:30"} [2026-01-11 06:00:23] [DEBUG] Ignoring event: delivered [2026-01-11 06:00:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:30:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCRjI4QkRGNzI3OEY2NEZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCRjI4QkRGNzI3OEY2NEZBAA==", "timestamp": "1768091424", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:00:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:00:26] [INFO] Sending instructions to 917202000200 [2026-01-11 06:00:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:00:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:00:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57c983bb51174002aff700d233395fe9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:00:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCRjI4QkRGNzI3OEY2NEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCRjI4QkRGNzI3OEY2NEZBAA==\",\"timestamp\":\"1768091424\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:00:29+05:30"} [2026-01-11 06:00:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCRjI4QkRGNzI3OEY2NEZBAA== [2026-01-11 06:00:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCRjI4QkRGNzI3OEY2NEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCRjI4QkRGNzI3OEY2NEZBAA==\",\"timestamp\":\"1768091424\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:00:29+05:30"} [2026-01-11 06:00:30] [DEBUG] Ignoring event: delivered [2026-01-11 06:00:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:30:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNjE1RTI3QUU0QUE2Rjk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNjE1RTI3QUU0QUE2Rjk3AA==", "timestamp": "1768091430", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:00:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:00:32] [INFO] Sending instructions to 917202000200 [2026-01-11 06:00:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:00:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:00:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fea503273b2c4eff92c0bcc84927d4c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:00:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNjE1RTI3QUU0QUE2Rjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNjE1RTI3QUU0QUE2Rjk3AA==\",\"timestamp\":\"1768091430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:00:33+05:30"} [2026-01-11 06:00:33] [DEBUG] Ignoring event: delivered [2026-01-11 06:00:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNjE1RTI3QUU0QUE2Rjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNjE1RTI3QUU0QUE2Rjk3AA==\",\"timestamp\":\"1768091430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:00:33+05:30"} [2026-01-11 06:00:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNjE1RTI3QUU0QUE2Rjk3AA== [2026-01-11 06:01:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ5OTM2OUY0RDRCQkM3RDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ5OTM2OUY0RDRCQkM3RDM5AA==\",\"timestamp\":\"1768091468\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:10+05:30"} [2026-01-11 06:01:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:01:10] [INFO] Sending instructions to 917202000200 [2026-01-11 06:01:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:01:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:01:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ5OTM2OUY0RDRCQkM3RDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ5OTM2OUY0RDRCQkM3RDM5AA==\",\"timestamp\":\"1768091468\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:10+05:30"} [2026-01-11 06:01:10] [DEBUG] Ignoring event: delivered [2026-01-11 06:01:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e19779459bc4f81b219b456750b6c84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:01:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:31:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ5OTM2OUY0RDRCQkM3RDM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ5OTM2OUY0RDRCQkM3RDM5AA==", "timestamp": "1768091468", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:01:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ5OTM2OUY0RDRCQkM3RDM5AA== [2026-01-11 06:01:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxNDFDMzYzOTkzREE3QjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxNDFDMzYzOTkzREE3QjA3AA==\",\"timestamp\":\"1768091475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:17+05:30"} [2026-01-11 06:01:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:01:19] [INFO] Sending instructions to 917202000200 [2026-01-11 06:01:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:01:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:01:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxNDFDMzYzOTkzREE3QjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxNDFDMzYzOTkzREE3QjA3AA==\",\"timestamp\":\"1768091475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:17+05:30"} [2026-01-11 06:01:19] [DEBUG] Ignoring event: delivered [2026-01-11 06:01:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8604c8a9be0641c39d6edb3397aacf48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:01:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:31:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxNDFDMzYzOTkzREE3QjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxNDFDMzYzOTkzREE3QjA3AA==", "timestamp": "1768091475", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:01:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxNDFDMzYzOTkzREE3QjA3AA== [2026-01-11 06:01:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3RUFFNTg3QkRGNDdFRjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3RUFFNTg3QkRGNDdFRjNBAA==\",\"timestamp\":\"1768091484\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:27+05:30"} [2026-01-11 06:01:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:01:28] [INFO] Sending instructions to 917202000200 [2026-01-11 06:01:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:01:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:01:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3RUFFNTg3QkRGNDdFRjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3RUFFNTg3QkRGNDdFRjNBAA==\",\"timestamp\":\"1768091484\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:27+05:30"} [2026-01-11 06:01:28] [DEBUG] Ignoring event: delivered [2026-01-11 06:01:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:31:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3RUFFNTg3QkRGNDdFRjNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3RUFFNTg3QkRGNDdFRjNBAA==", "timestamp": "1768091484", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:01:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3RUFFNTg3QkRGNDdFRjNBAA== [2026-01-11 06:01:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8379f5fa1854c0ababd77556b579012", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:01:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:31:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlENDYxNTg5OUVFREQ0RjczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlENDYxNTg5OUVFREQ0RjczAA==", "timestamp": "1768091493", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:01:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:01:36] [INFO] Sending instructions to 917202000200 [2026-01-11 06:01:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:01:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:01:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74636ba1b2b841379799e8c6e07e97be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:01:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlENDYxNTg5OUVFREQ0RjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlENDYxNTg5OUVFREQ0RjczAA==\",\"timestamp\":\"1768091493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:39+05:30"} [2026-01-11 06:01:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlENDYxNTg5OUVFREQ0RjczAA== [2026-01-11 06:01:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlENDYxNTg5OUVFREQ0RjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlENDYxNTg5OUVFREQ0RjczAA==\",\"timestamp\":\"1768091493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:39+05:30"} [2026-01-11 06:01:39] [DEBUG] Ignoring event: delivered [2026-01-11 06:01:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:31:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzgwODFCRDUyNDgxNjNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzgwODFCRDUyNDgxNjNFAA==", "timestamp": "1768091501", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:01:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:01:43] [INFO] Sending instructions to 917202000200 [2026-01-11 06:01:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:01:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:01:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f32ae0b28c74f7086c1931798228a31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzgwODFCRDUyNDgxNjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzgwODFCRDUyNDgxNjNFAA==\",\"timestamp\":\"1768091501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:50+05:30"} [2026-01-11 06:01:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzgwODFCRDUyNDgxNjNFAA== [2026-01-11 06:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzgwODFCRDUyNDgxNjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzgwODFCRDUyNDgxNjNFAA==\",\"timestamp\":\"1768091501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:01:50+05:30"} [2026-01-11 06:01:50] [DEBUG] Ignoring event: delivered [2026-01-11 06:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGOTkwRUYzNTQxODFFRjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGOTkwRUYzNTQxODFFRjQwAA==\",\"timestamp\":\"1768091539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:02:22+05:30"} [2026-01-11 06:02:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:02:23] [INFO] Sending instructions to 917202000200 [2026-01-11 06:02:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:02:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGOTkwRUYzNTQxODFFRjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGOTkwRUYzNTQxODFFRjQwAA==\",\"timestamp\":\"1768091539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:02:22+05:30"} [2026-01-11 06:02:23] [DEBUG] Ignoring event: delivered [2026-01-11 06:02:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1a8238eab124220bcdc5a9c519906a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:02:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:32:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGOTkwRUYzNTQxODFFRjQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGOTkwRUYzNTQxODFFRjQwAA==", "timestamp": "1768091539", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:02:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGOTkwRUYzNTQxODFFRjQwAA== [2026-01-11 06:02:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:32:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGNThCNzhGQjcwRTRGQUU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGNThCNzhGQjcwRTRGQUU3AA==", "timestamp": "1768091548", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:02:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:02:33] [INFO] Sending instructions to 917202000200 [2026-01-11 06:02:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:02:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:02:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a196e7c15ab4f1a925b67f753f9e794", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:02:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:02:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGNThCNzhGQjcwRTRGQUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGNThCNzhGQjcwRTRGQUU3AA==\",\"timestamp\":\"1768091548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:02:36+05:30"} [2026-01-11 06:02:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGNThCNzhGQjcwRTRGQUU3AA== [2026-01-11 06:02:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:02:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGNThCNzhGQjcwRTRGQUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGNThCNzhGQjcwRTRGQUU3AA==\",\"timestamp\":\"1768091548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:02:36+05:30"} [2026-01-11 06:02:36] [DEBUG] Ignoring event: delivered [2026-01-11 06:02:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:32:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREREMjE3QkI0OTc4QUZEQkRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREREMjE3QkI0OTc4QUZEQkRBAA==", "timestamp": "1768091557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:02:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:02:40] [INFO] Sending instructions to 917202000200 [2026-01-11 06:02:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:02:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:02:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "332867fee67440e4906b02655a09b3ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:02:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREREMjE3QkI0OTc4QUZEQkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREREMjE3QkI0OTc4QUZEQkRBAA==\",\"timestamp\":\"1768091557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:02:41+05:30"} [2026-01-11 06:02:43] [DEBUG] Ignoring event: delivered [2026-01-11 06:02:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREREMjE3QkI0OTc4QUZEQkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREREMjE3QkI0OTc4QUZEQkRBAA==\",\"timestamp\":\"1768091557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:02:41+05:30"} [2026-01-11 06:02:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREREMjE3QkI0OTc4QUZEQkRBAA== [2026-01-11 06:02:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:32:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MkQ4M0MxOTQwRDc1NzIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MkQ4M0MxOTQwRDc1NzIzAA==", "timestamp": "1768091565", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:02:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:02:48] [INFO] Sending instructions to 917202000200 [2026-01-11 06:02:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:02:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:02:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "029573cdf3ee43b8afa42c8ee7b77563", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:02:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:02:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MkQ4M0MxOTQwRDc1NzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MkQ4M0MxOTQwRDc1NzIzAA==\",\"timestamp\":\"1768091565\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:02:48+05:30"} [2026-01-11 06:02:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MkQ4M0MxOTQwRDc1NzIzAA== [2026-01-11 06:02:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:02:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MkQ4M0MxOTQwRDc1NzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U4MkQ4M0MxOTQwRDc1NzIzAA==\",\"timestamp\":\"1768091565\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:02:49+05:30"} [2026-01-11 06:02:49] [DEBUG] Ignoring event: delivered [2026-01-11 06:03:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5QkZFRUE4NUVBNzlFQjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5QkZFRUE4NUVBNzlFQjg3AA==\",\"timestamp\":\"1768091603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:25+05:30"} [2026-01-11 06:03:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:03:26] [INFO] Sending instructions to 917202000200 [2026-01-11 06:03:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:03:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:03:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7cc3b682d7d466d8f9da40347c3a747", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:03:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5QkZFRUE4NUVBNzlFQjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5QkZFRUE4NUVBNzlFQjg3AA==\",\"timestamp\":\"1768091603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:25+05:30"} [2026-01-11 06:03:26] [DEBUG] Ignoring event: delivered [2026-01-11 06:03:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:33:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5QkZFRUE4NUVBNzlFQjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5QkZFRUE4NUVBNzlFQjg3AA==", "timestamp": "1768091603", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:03:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU5QkZFRUE4NUVBNzlFQjg3AA== [2026-01-11 06:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NDdEMzA1RTBFRTM0RjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NDdEMzA1RTBFRTM0RjU1AA==\",\"timestamp\":\"1768091611\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:32+05:30"} [2026-01-11 06:03:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:03:33] [INFO] Sending instructions to 917202000200 [2026-01-11 06:03:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:03:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NDdEMzA1RTBFRTM0RjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NDdEMzA1RTBFRTM0RjU1AA==\",\"timestamp\":\"1768091611\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:32+05:30"} [2026-01-11 06:03:33] [DEBUG] Ignoring event: delivered [2026-01-11 06:03:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b33d908b84f4478e886a20d5a373049b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:03:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:33:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NDdEMzA1RTBFRTM0RjU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NDdEMzA1RTBFRTM0RjU1AA==", "timestamp": "1768091611", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:03:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NDdEMzA1RTBFRTM0RjU1AA== [2026-01-11 06:03:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:33:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCNTM2RTVENTZFMDUxQkQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCNTM2RTVENTZFMDUxQkQ4AA==", "timestamp": "1768091617", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:03:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:03:40] [INFO] Sending instructions to 917202000200 [2026-01-11 06:03:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:03:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:03:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a686b856a69c4838ac59127040e35261", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:03:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCNTM2RTVENTZFMDUxQkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCNTM2RTVENTZFMDUxQkQ4AA==\",\"timestamp\":\"1768091617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:40+05:30"} [2026-01-11 06:03:42] [DEBUG] Ignoring event: delivered [2026-01-11 06:03:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCNTM2RTVENTZFMDUxQkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCNTM2RTVENTZFMDUxQkQ4AA==\",\"timestamp\":\"1768091617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:40+05:30"} [2026-01-11 06:03:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCNTM2RTVENTZFMDUxQkQ4AA== [2026-01-11 06:03:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:33:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCNjU3Q0FDNDAzOTRGODhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCNjU3Q0FDNDAzOTRGODhGAA==", "timestamp": "1768091624", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:03:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:03:47] [INFO] Sending instructions to 917202000200 [2026-01-11 06:03:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:03:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:03:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bf4fe865b334cc1acb53b490f19a535", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:03:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCNjU3Q0FDNDAzOTRGODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCNjU3Q0FDNDAzOTRGODhGAA==\",\"timestamp\":\"1768091624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:48+05:30"} [2026-01-11 06:03:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCNjU3Q0FDNDAzOTRGODhGAA== [2026-01-11 06:03:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCNjU3Q0FDNDAzOTRGODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCNjU3Q0FDNDAzOTRGODhGAA==\",\"timestamp\":\"1768091624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:48+05:30"} [2026-01-11 06:03:49] [DEBUG] Ignoring event: delivered [2026-01-11 06:03:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:33:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NDNFRTI1ODU1NzM4NTJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NDNFRTI1ODU1NzM4NTJCAA==", "timestamp": "1768091631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:03:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:03:54] [INFO] Sending instructions to 917202000200 [2026-01-11 06:03:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:03:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:03:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0285655b64bb4d67b46356c09c2d3165", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:03:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NDNFRTI1ODU1NzM4NTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NDNFRTI1ODU1NzM4NTJCAA==\",\"timestamp\":\"1768091631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:57+05:30"} [2026-01-11 06:03:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NDNFRTI1ODU1NzM4NTJCAA== [2026-01-11 06:03:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NDNFRTI1ODU1NzM4NTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NDNFRTI1ODU1NzM4NTJCAA==\",\"timestamp\":\"1768091631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:03:57+05:30"} [2026-01-11 06:03:58] [DEBUG] Ignoring event: delivered [2026-01-11 06:04:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:34:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI2OTQ3MjE5MDdCQjQ0QTFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI2OTQ3MjE5MDdCQjQ0QTFCAA==", "timestamp": "1768091638", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:04:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:04:01] [INFO] Sending instructions to 917202000200 [2026-01-11 06:04:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:04:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:04:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cdc2f98a9ee0425fae026de6708d55d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI2OTQ3MjE5MDdCQjQ0QTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI2OTQ3MjE5MDdCQjQ0QTFCAA==\",\"timestamp\":\"1768091638\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:04:04+05:30"} [2026-01-11 06:04:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI2OTQ3MjE5MDdCQjQ0QTFCAA== [2026-01-11 06:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI2OTQ3MjE5MDdCQjQ0QTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI2OTQ3MjE5MDdCQjQ0QTFCAA==\",\"timestamp\":\"1768091638\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:04:04+05:30"} [2026-01-11 06:04:04] [DEBUG] Ignoring event: delivered [2026-01-11 06:04:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:34:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGN0Y2OEJBM0VGRkEwNDUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGN0Y2OEJBM0VGRkEwNDUyAA==", "timestamp": "1768091676", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:04:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:04:39] [INFO] Sending instructions to 917202000200 [2026-01-11 06:04:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:04:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:04:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97c6c404041145848705172e2f3dd625", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGN0Y2OEJBM0VGRkEwNDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGN0Y2OEJBM0VGRkEwNDUyAA==\",\"timestamp\":\"1768091676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:04:40+05:30"} [2026-01-11 06:04:41] [DEBUG] Ignoring event: delivered [2026-01-11 06:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGN0Y2OEJBM0VGRkEwNDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGN0Y2OEJBM0VGRkEwNDUyAA==\",\"timestamp\":\"1768091676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:04:40+05:30"} [2026-01-11 06:04:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBGN0Y2OEJBM0VGRkEwNDUyAA== [2026-01-11 06:04:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:34:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDFCRDYzRjlDQzRCQkVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDFCRDYzRjlDQzRCQkVBAA==", "timestamp": "1768091684", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:04:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:04:46] [INFO] Sending instructions to 917202000200 [2026-01-11 06:04:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:04:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:04:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a79373a4c6b64915a4f4c98b40eac957", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDFCRDYzRjlDQzRCQkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDFCRDYzRjlDQzRCQkVBAA==\",\"timestamp\":\"1768091684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:04:50+05:30"} [2026-01-11 06:04:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDFCRDYzRjlDQzRCQkVBAA== [2026-01-11 06:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDFCRDYzRjlDQzRCQkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDFCRDYzRjlDQzRCQkVBAA==\",\"timestamp\":\"1768091684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:04:50+05:30"} [2026-01-11 06:04:51] [DEBUG] Ignoring event: delivered [2026-01-11 06:04:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:34:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQwQkJFNkMyNzQ0NEE1RTlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQwQkJFNkMyNzQ0NEE1RTlBAA==", "timestamp": "1768091691", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:04:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:04:53] [INFO] Sending instructions to 917202000200 [2026-01-11 06:04:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:04:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:04:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbe5288ce48b41799317270c69ceec52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:04:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:34:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjdDRDc3MzU0REExQTNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjdDRDc3MzU0REExQTNGAA==", "timestamp": "1768091697", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:04:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:04:59] [INFO] Sending instructions to 917202000200 [2026-01-11 06:04:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:04:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:05:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d877b913c35746059bbf0727578281f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:05:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQwQkJFNkMyNzQ0NEE1RTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQwQkJFNkMyNzQ0NEE1RTlBAA==\",\"timestamp\":\"1768091691\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:03+05:30"} [2026-01-11 06:05:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQwQkJFNkMyNzQ0NEE1RTlBAA== [2026-01-11 06:05:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQwQkJFNkMyNzQ0NEE1RTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQwQkJFNkMyNzQ0NEE1RTlBAA==\",\"timestamp\":\"1768091691\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:04+05:30"} [2026-01-11 06:05:05] [DEBUG] Ignoring event: delivered [2026-01-11 06:05:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjdDRDc3MzU0REExQTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjdDRDc3MzU0REExQTNGAA==\",\"timestamp\":\"1768091697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:04+05:30"} [2026-01-11 06:05:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjdDRDc3MzU0REExQTNGAA== [2026-01-11 06:05:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:04:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjdDRDc3MzU0REExQTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjdDRDc3MzU0REExQTNGAA==\",\"timestamp\":\"1768091697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:04+05:30"} [2026-01-11 06:05:05] [DEBUG] Ignoring event: delivered [2026-01-11 06:05:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:35:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4RDNBMkZEMTkzNDRFQUU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4RDNBMkZEMTkzNDRFQUU3AA==", "timestamp": "1768091703", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:05:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:05:05] [INFO] Sending instructions to 917202000200 [2026-01-11 06:05:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:05:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:05:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12dca1fe2976441ca61ac999d382f450", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:05:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:35:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDNjk3OUM4REFCQzc1NjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDNjk3OUM4REFCQzc1NjFEAA==", "timestamp": "1768091710", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:05:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:05:12] [INFO] Sending instructions to 917202000200 [2026-01-11 06:05:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:05:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:05:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d0903858a204d9a9c5378c777b5bda8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:05:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:05:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4RDNBMkZEMTkzNDRFQUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4RDNBMkZEMTkzNDRFQUU3AA==\",\"timestamp\":\"1768091703\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:12+05:30"} [2026-01-11 06:05:13] [DEBUG] Ignoring event: delivered [2026-01-11 06:05:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:05:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4RDNBMkZEMTkzNDRFQUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4RDNBMkZEMTkzNDRFQUU3AA==\",\"timestamp\":\"1768091703\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:12+05:30"} [2026-01-11 06:05:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ4RDNBMkZEMTkzNDRFQUU3AA== [2026-01-11 06:05:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:05:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDNjk3OUM4REFCQzc1NjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDNjk3OUM4REFCQzc1NjFEAA==\",\"timestamp\":\"1768091710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:12+05:30"} [2026-01-11 06:05:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDNjk3OUM4REFCQzc1NjFEAA== [2026-01-11 06:05:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:05:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDNjk3OUM4REFCQzc1NjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDNjk3OUM4REFCQzc1NjFEAA==\",\"timestamp\":\"1768091710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:12+05:30"} [2026-01-11 06:05:14] [DEBUG] Ignoring event: delivered [2026-01-11 06:05:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:35:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc1QUJFQjhFRTAzNjRDMjBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc1QUJFQjhFRTAzNjRDMjBEAA==", "timestamp": "1768091747", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:05:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:05:49] [INFO] Sending instructions to 917202000200 [2026-01-11 06:05:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:05:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:05:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ef7dc16811b485fa470d9d9f6e8cf29", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:05:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:35:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEY0QTJDNjk1MzY3MTVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEY0QTJDNjk1MzY3MTVBAA==", "timestamp": "1768091752", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:05:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:05:54] [INFO] Sending instructions to 917202000200 [2026-01-11 06:05:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:05:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:05:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6157c7fb6cb406493b06bb272bb9fc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:05:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:05:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc1QUJFQjhFRTAzNjRDMjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc1QUJFQjhFRTAzNjRDMjBEAA==\",\"timestamp\":\"1768091747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:57+05:30"} [2026-01-11 06:05:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc1QUJFQjhFRTAzNjRDMjBEAA== [2026-01-11 06:05:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:05:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc1QUJFQjhFRTAzNjRDMjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc1QUJFQjhFRTAzNjRDMjBEAA==\",\"timestamp\":\"1768091747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:57+05:30"} [2026-01-11 06:05:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:05:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:05:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEY0QTJDNjk1MzY3MTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEY0QTJDNjk1MzY3MTVBAA==\",\"timestamp\":\"1768091752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:57+05:30"} [2026-01-11 06:05:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:05:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:05:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEY0QTJDNjk1MzY3MTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEY0QTJDNjk1MzY3MTVBAA==\",\"timestamp\":\"1768091752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:05:57+05:30"} [2026-01-11 06:05:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEY0QTJDNjk1MzY3MTVBAA== [2026-01-11 06:06:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:36:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwQUQ1QUFGMjNFRTk1RjNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwQUQ1QUFGMjNFRTk1RjNFAA==", "timestamp": "1768091758", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:06:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:06:00] [INFO] Sending instructions to 917202000200 [2026-01-11 06:06:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:06:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:06:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eee6707785124bc5aaa8616df2b79320", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:06:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:36:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NUNERUVFMDI4QjEwOTg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NUNERUVFMDI4QjEwOTg0AA==", "timestamp": "1768091764", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:06:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:06:06] [INFO] Sending instructions to 917202000200 [2026-01-11 06:06:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:06:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:06:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a00e360407eb43f79d9b4a4ab4d62e99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwQUQ1QUFGMjNFRTk1RjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwQUQ1QUFGMjNFRTk1RjNFAA==\",\"timestamp\":\"1768091758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:08+05:30"} [2026-01-11 06:06:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwQUQ1QUFGMjNFRTk1RjNFAA== [2026-01-11 06:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwQUQ1QUFGMjNFRTk1RjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwQUQ1QUFGMjNFRTk1RjNFAA==\",\"timestamp\":\"1768091758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:08+05:30"} [2026-01-11 06:06:10] [DEBUG] Ignoring event: delivered [2026-01-11 06:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NUNERUVFMDI4QjEwOTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NUNERUVFMDI4QjEwOTg0AA==\",\"timestamp\":\"1768091764\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:08+05:30"} [2026-01-11 06:06:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NUNERUVFMDI4QjEwOTg0AA== [2026-01-11 06:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NUNERUVFMDI4QjEwOTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NUNERUVFMDI4QjEwOTg0AA==\",\"timestamp\":\"1768091764\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:08+05:30"} [2026-01-11 06:06:10] [DEBUG] Ignoring event: delivered [2026-01-11 06:06:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:36:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQjE3QjRDQTBDNDc2Mjk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQjE3QjRDQTBDNDc2Mjk3AA==", "timestamp": "1768091770", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:06:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:06:12] [INFO] Sending instructions to 917202000200 [2026-01-11 06:06:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:06:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:06:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20f2bf1713bd452f9a6bbb14a0bddcbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:06:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:36:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQzZERTZBN0RFNDQ5QUQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQzZERTZBN0RFNDQ5QUQyAA==", "timestamp": "1768091776", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:06:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:06:17] [INFO] Sending instructions to 917202000200 [2026-01-11 06:06:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:06:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:06:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9640d1cd5f714c52a1f5ff6bd56954d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQjE3QjRDQTBDNDc2Mjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQjE3QjRDQTBDNDc2Mjk3AA==\",\"timestamp\":\"1768091770\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:17+05:30"} [2026-01-11 06:06:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQjE3QjRDQTBDNDc2Mjk3AA== [2026-01-11 06:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQjE3QjRDQTBDNDc2Mjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQjE3QjRDQTBDNDc2Mjk3AA==\",\"timestamp\":\"1768091770\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:17+05:30"} [2026-01-11 06:06:18] [DEBUG] Ignoring event: delivered [2026-01-11 06:06:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQzZERTZBN0RFNDQ5QUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQzZERTZBN0RFNDQ5QUQyAA==\",\"timestamp\":\"1768091776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:18+05:30"} [2026-01-11 06:06:19] [DEBUG] Ignoring event: delivered [2026-01-11 06:06:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQzZERTZBN0RFNDQ5QUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQzZERTZBN0RFNDQ5QUQyAA==\",\"timestamp\":\"1768091776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:18+05:30"} [2026-01-11 06:06:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGQzZERTZBN0RFNDQ5QUQyAA== [2026-01-11 06:06:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:36:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRkJDMEQ4RDRDRTA2RDk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRkJDMEQ4RDRDRTA2RDk4AA==", "timestamp": "1768091781", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:06:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:06:22] [INFO] Sending instructions to 917202000200 [2026-01-11 06:06:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:06:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:06:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "928bee68d5b548f8bb4230c368cddc8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:06:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRkJDMEQ4RDRDRTA2RDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRkJDMEQ4RDRDRTA2RDk4AA==\",\"timestamp\":\"1768091781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:26+05:30"} [2026-01-11 06:06:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRkJDMEQ4RDRDRTA2RDk4AA== [2026-01-11 06:06:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:06:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRkJDMEQ4RDRDRTA2RDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRkJDMEQ4RDRDRTA2RDk4AA==\",\"timestamp\":\"1768091781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:06:26+05:30"} [2026-01-11 06:06:27] [DEBUG] Ignoring event: delivered [2026-01-11 06:07:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:37:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZEQzMwRTYzRENCQzlCODc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZEQzMwRTYzRENCQzlCODc1AA==", "timestamp": "1768091818", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:07:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:07:01] [INFO] Sending instructions to 917202000200 [2026-01-11 06:07:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:07:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:07:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb0c866285394bd488cc7dfd2180ede0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:07:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZEQzMwRTYzRENCQzlCODc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZEQzMwRTYzRENCQzlCODc1AA==\",\"timestamp\":\"1768091818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:07+05:30"} [2026-01-11 06:07:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZEQzMwRTYzRENCQzlCODc1AA== [2026-01-11 06:07:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:37:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlGQTRCMjE4RDc0MDBCQjQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlGQTRCMjE4RDc0MDBCQjQxAA==", "timestamp": "1768091826", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:07:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:07:08] [INFO] Sending instructions to 917202000200 [2026-01-11 06:07:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:07:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:07:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZEQzMwRTYzRENCQzlCODc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZEQzMwRTYzRENCQzlCODc1AA==\",\"timestamp\":\"1768091818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:07+05:30"} [2026-01-11 06:07:08] [DEBUG] Ignoring event: delivered [2026-01-11 06:07:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f81a31e329c48299defc76f167ce3ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlGQTRCMjE4RDc0MDBCQjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlGQTRCMjE4RDc0MDBCQjQxAA==\",\"timestamp\":\"1768091826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:10+05:30"} [2026-01-11 06:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlGQTRCMjE4RDc0MDBCQjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlGQTRCMjE4RDc0MDBCQjQxAA==\",\"timestamp\":\"1768091826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:10+05:30"} [2026-01-11 06:07:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlGQTRCMjE4RDc0MDBCQjQxAA== [2026-01-11 06:07:10] [DEBUG] Ignoring event: delivered [2026-01-11 06:07:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:37:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMzNFOUU0RDE0REFBRjY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMzNFOUU0RDE0REFBRjY5AA==", "timestamp": "1768091832", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:07:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:07:13] [INFO] Sending instructions to 917202000200 [2026-01-11 06:07:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:07:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:07:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbadafbec6c1445b98bd9915cea1cf97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:07:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMzNFOUU0RDE0REFBRjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMzNFOUU0RDE0REFBRjY5AA==\",\"timestamp\":\"1768091832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:20+05:30"} [2026-01-11 06:07:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMzNFOUU0RDE0REFBRjY5AA== [2026-01-11 06:07:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMzNFOUU0RDE0REFBRjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMzNFOUU0RDE0REFBRjY5AA==\",\"timestamp\":\"1768091832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:20+05:30"} [2026-01-11 06:07:22] [DEBUG] Ignoring event: delivered [2026-01-11 06:07:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:37:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzQkMyMTNGMDc4Mjg1RUZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzQkMyMTNGMDc4Mjg1RUZCAA==", "timestamp": "1768091868", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:07:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:07:50] [INFO] Sending instructions to 917202000200 [2026-01-11 06:07:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:07:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:07:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fd6b5cf8f03444d9f82ed47dd08d6f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:07:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzQkMyMTNGMDc4Mjg1RUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzQkMyMTNGMDc4Mjg1RUZCAA==\",\"timestamp\":\"1768091868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:51+05:30"} [2026-01-11 06:07:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzQkMyMTNGMDc4Mjg1RUZCAA== [2026-01-11 06:07:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzQkMyMTNGMDc4Mjg1RUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzQkMyMTNGMDc4Mjg1RUZCAA==\",\"timestamp\":\"1768091868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:51+05:30"} [2026-01-11 06:07:52] [DEBUG] Ignoring event: delivered [2026-01-11 06:07:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:37:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RURGQjA3MjM4MkU0QkIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RURGQjA3MjM4MkU0QkIyAA==", "timestamp": "1768091874", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:07:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:07:56] [INFO] Sending instructions to 917202000200 [2026-01-11 06:07:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:07:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:07:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b35f68d2f1fd4b59a00951b5645ba767", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:07:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RURGQjA3MjM4MkU0QkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RURGQjA3MjM4MkU0QkIyAA==\",\"timestamp\":\"1768091874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:57+05:30"} [2026-01-11 06:07:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RURGQjA3MjM4MkU0QkIyAA== [2026-01-11 06:07:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RURGQjA3MjM4MkU0QkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RURGQjA3MjM4MkU0QkIyAA==\",\"timestamp\":\"1768091874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:07:57+05:30"} [2026-01-11 06:07:57] [DEBUG] Ignoring event: delivered [2026-01-11 06:08:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:38:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMDY5OEU1MTExMzYxQzc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMDY5OEU1MTExMzYxQzc1AA==", "timestamp": "1768091881", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:08:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:08:02] [INFO] Sending instructions to 917202000200 [2026-01-11 06:08:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:08:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:08:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e8a7887a4d74ac38da90617fa11cca6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:08:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMDY5OEU1MTExMzYxQzc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMDY5OEU1MTExMzYxQzc1AA==\",\"timestamp\":\"1768091881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:08:07+05:30"} [2026-01-11 06:08:08] [DEBUG] Ignoring event: delivered [2026-01-11 06:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:08:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMDY5OEU1MTExMzYxQzc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMDY5OEU1MTExMzYxQzc1AA==\",\"timestamp\":\"1768091881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:08:07+05:30"} [2026-01-11 06:08:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMDY5OEU1MTExMzYxQzc1AA== [2026-01-11 06:08:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:38:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MEI1MURGQjZFNTU3RERBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MEI1MURGQjZFNTU3RERBAA==", "timestamp": "1768091918", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:08:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:08:40] [INFO] Sending instructions to 917202000200 [2026-01-11 06:08:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:08:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:08:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ed719524b4f41f5a676bc6363a979cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:08:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MEI1MURGQjZFNTU3RERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MEI1MURGQjZFNTU3RERBAA==\",\"timestamp\":\"1768091918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:08:42+05:30"} [2026-01-11 06:08:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MEI1MURGQjZFNTU3RERBAA== [2026-01-11 06:08:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MEI1MURGQjZFNTU3RERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MEI1MURGQjZFNTU3RERBAA==\",\"timestamp\":\"1768091918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:08:42+05:30"} [2026-01-11 06:08:44] [DEBUG] Ignoring event: delivered [2026-01-11 06:08:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:38:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzRjYzQkI0MjFBQjVEMDI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzRjYzQkI0MjFBQjVEMDI5AA==", "timestamp": "1768091923", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:08:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:08:45] [INFO] Sending instructions to 917202000200 [2026-01-11 06:08:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:08:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:08:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0cf5d8bb940d4690b6f37ffe22025fa9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:08:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzRjYzQkI0MjFBQjVEMDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzRjYzQkI0MjFBQjVEMDI5AA==\",\"timestamp\":\"1768091923\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:08:49+05:30"} [2026-01-11 06:08:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzRjYzQkI0MjFBQjVEMDI5AA== [2026-01-11 06:08:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzRjYzQkI0MjFBQjVEMDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUzRjYzQkI0MjFBQjVEMDI5AA==\",\"timestamp\":\"1768091923\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:08:49+05:30"} [2026-01-11 06:08:50] [DEBUG] Ignoring event: delivered [2026-01-11 06:08:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:38:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGMUNDQjEyMzlCREMyNkIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGMUNDQjEyMzlCREMyNkIwAA==", "timestamp": "1768091929", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:08:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:08:50] [INFO] Sending instructions to 917202000200 [2026-01-11 06:08:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:08:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:08:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e91395c3f71f4a5fab0c24034ecb4c6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGMUNDQjEyMzlCREMyNkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGMUNDQjEyMzlCREMyNkIwAA==\",\"timestamp\":\"1768091929\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:08:52+05:30"} [2026-01-11 06:08:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGMUNDQjEyMzlCREMyNkIwAA== [2026-01-11 06:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGMUNDQjEyMzlCREMyNkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGMUNDQjEyMzlCREMyNkIwAA==\",\"timestamp\":\"1768091929\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:08:52+05:30"} [2026-01-11 06:08:52] [DEBUG] Ignoring event: delivered [2026-01-11 06:09:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:39:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGMTczRjU0MkYyRUM1OEY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGMTczRjU0MkYyRUM1OEY5AA==", "timestamp": "1768091964", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:09:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:09:26] [INFO] Sending instructions to 917202000200 [2026-01-11 06:09:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:09:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:09:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "478fc2a53c9e4a17ac429c91d3c2b0a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:09:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:39:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhBNDlDNUMzOTVENjZFNERGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhBNDlDNUMzOTVENjZFNERGAA==", "timestamp": "1768091970", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:09:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:09:31] [INFO] Sending instructions to 917202000200 [2026-01-11 06:09:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:09:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:09:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92346b348dac4d40b1340ac07a62525a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGMTczRjU0MkYyRUM1OEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGMTczRjU0MkYyRUM1OEY5AA==\",\"timestamp\":\"1768091964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:31+05:30"} [2026-01-11 06:09:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGMTczRjU0MkYyRUM1OEY5AA== [2026-01-11 06:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhBNDlDNUMzOTVENjZFNERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhBNDlDNUMzOTVENjZFNERGAA==\",\"timestamp\":\"1768091970\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:31+05:30"} [2026-01-11 06:09:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhBNDlDNUMzOTVENjZFNERGAA== [2026-01-11 06:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGMTczRjU0MkYyRUM1OEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGMTczRjU0MkYyRUM1OEY5AA==\",\"timestamp\":\"1768091964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:31+05:30"} [2026-01-11 06:09:32] [DEBUG] Ignoring event: delivered [2026-01-11 06:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhBNDlDNUMzOTVENjZFNERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhBNDlDNUMzOTVENjZFNERGAA==\",\"timestamp\":\"1768091970\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:31+05:30"} [2026-01-11 06:09:32] [DEBUG] Ignoring event: delivered [2026-01-11 06:09:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:39:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQzFEREE4OUJCRURFQ0Y5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQzFEREE4OUJCRURFQ0Y5AA==", "timestamp": "1768091975", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:09:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:09:36] [INFO] Sending instructions to 917202000200 [2026-01-11 06:09:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:09:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:09:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1a34d68452b42ca822c455a3f07f461", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQzFEREE4OUJCRURFQ0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQzFEREE4OUJCRURFQ0Y5AA==\",\"timestamp\":\"1768091975\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:41+05:30"} [2026-01-11 06:09:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQzFEREE4OUJCRURFQ0Y5AA== [2026-01-11 06:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQzFEREE4OUJCRURFQ0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQzFEREE4OUJCRURFQ0Y5AA==\",\"timestamp\":\"1768091975\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:41+05:30"} [2026-01-11 06:09:42] [DEBUG] Ignoring event: delivered [2026-01-11 06:09:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:39:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MzZCRUM5NkIwOTZBQThDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MzZCRUM5NkIwOTZBQThDAA==", "timestamp": "1768091980", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:09:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:09:42] [INFO] Sending instructions to 917202000200 [2026-01-11 06:09:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:09:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:09:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd54025db41044529fae5a2dc639023e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:09:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:39:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQjlDNjBFMTVERTRCOTY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQjlDNjBFMTVERTRCOTY0AA==", "timestamp": "1768091985", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:09:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:09:47] [INFO] Sending instructions to 917202000200 [2026-01-11 06:09:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:09:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:09:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14ad67f1b7de4c69aff8a13811d04bd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:09:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MzZCRUM5NkIwOTZBQThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MzZCRUM5NkIwOTZBQThDAA==\",\"timestamp\":\"1768091980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:47+05:30"} [2026-01-11 06:09:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MzZCRUM5NkIwOTZBQThDAA== [2026-01-11 06:09:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MzZCRUM5NkIwOTZBQThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MzZCRUM5NkIwOTZBQThDAA==\",\"timestamp\":\"1768091980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:47+05:30"} [2026-01-11 06:09:48] [DEBUG] Ignoring event: delivered [2026-01-11 06:09:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQjlDNjBFMTVERTRCOTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQjlDNjBFMTVERTRCOTY0AA==\",\"timestamp\":\"1768091985\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:48+05:30"} [2026-01-11 06:09:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQjlDNjBFMTVERTRCOTY0AA== [2026-01-11 06:09:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQjlDNjBFMTVERTRCOTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQjlDNjBFMTVERTRCOTY0AA==\",\"timestamp\":\"1768091985\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:48+05:30"} [2026-01-11 06:09:48] [DEBUG] Ignoring event: delivered [2026-01-11 06:09:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:39:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2MTYyMzJFRTdEMDU3QjQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2MTYyMzJFRTdEMDU3QjQzAA==", "timestamp": "1768091991", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:09:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:09:52] [INFO] Sending instructions to 917202000200 [2026-01-11 06:09:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:09:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:09:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b8ec6566ff14f2294d9f00572e9c9f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:09:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2MTYyMzJFRTdEMDU3QjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2MTYyMzJFRTdEMDU3QjQzAA==\",\"timestamp\":\"1768091991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:52+05:30"} [2026-01-11 06:09:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2MTYyMzJFRTdEMDU3QjQzAA== [2026-01-11 06:09:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2MTYyMzJFRTdEMDU3QjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2MTYyMzJFRTdEMDU3QjQzAA==\",\"timestamp\":\"1768091991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:09:53+05:30"} [2026-01-11 06:09:53] [DEBUG] Ignoring event: delivered [2026-01-11 06:10:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:40:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwNkYxNzM3MEIyRUU1RjYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwNkYxNzM3MEIyRUU1RjYzAA==", "timestamp": "1768092027", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:10:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:10:28] [INFO] Sending instructions to 917202000200 [2026-01-11 06:10:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:10:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:10:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35c0c07dc4944f67b9d095ec17cb074a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwNkYxNzM3MEIyRUU1RjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwNkYxNzM3MEIyRUU1RjYzAA==\",\"timestamp\":\"1768092027\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:10:30+05:30"} [2026-01-11 06:10:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwNkYxNzM3MEIyRUU1RjYzAA== [2026-01-11 06:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwNkYxNzM3MEIyRUU1RjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwNkYxNzM3MEIyRUU1RjYzAA==\",\"timestamp\":\"1768092027\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:10:30+05:30"} [2026-01-11 06:10:31] [DEBUG] Ignoring event: delivered [2026-01-11 06:10:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:40:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwOTVDNDVBRDNEMURGRkI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwOTVDNDVBRDNEMURGRkI2AA==", "timestamp": "1768092032", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:10:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:10:33] [INFO] Sending instructions to 917202000200 [2026-01-11 06:10:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:10:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:10:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0dfa021617b24263b92eead9d3779192", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:10:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:10:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwOTVDNDVBRDNEMURGRkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwOTVDNDVBRDNEMURGRkI2AA==\",\"timestamp\":\"1768092032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:10:37+05:30"} [2026-01-11 06:10:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwOTVDNDVBRDNEMURGRkI2AA== [2026-01-11 06:11:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:41:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwQ0M3NTAwNkEyRTU2RkM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwQ0M3NTAwNkEyRTU2RkM5AA==", "timestamp": "1768092067", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:11:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:11:09] [INFO] Sending instructions to 917202000200 [2026-01-11 06:11:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:11:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:11:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a624a9d77aaa4687aeecd55d6e384d39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:11:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:11:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwQ0M3NTAwNkEyRTU2RkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwQ0M3NTAwNkEyRTU2RkM5AA==\",\"timestamp\":\"1768092067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:11:13+05:30"} [2026-01-11 06:11:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwQ0M3NTAwNkEyRTU2RkM5AA== [2026-01-11 06:11:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:11:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwQ0M3NTAwNkEyRTU2RkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwQ0M3NTAwNkEyRTU2RkM5AA==\",\"timestamp\":\"1768092067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:11:13+05:30"} [2026-01-11 06:11:14] [DEBUG] Ignoring event: delivered [2026-01-11 06:11:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:41:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQkVDOTM2MjAwNUFCOTIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQkVDOTM2MjAwNUFCOTIyAA==", "timestamp": "1768092072", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:11:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:11:14] [INFO] Sending instructions to 917202000200 [2026-01-11 06:11:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:11:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:11:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de069f9461284cfba686998f66d30f72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:11:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:41:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBRUFCOTIzRkMyQzUxNTNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBRUFCOTIzRkMyQzUxNTNGAA==", "timestamp": "1768092078", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:11:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:11:20] [INFO] Sending instructions to 917202000200 [2026-01-11 06:11:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:11:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:11:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "853348f0c253421181956965f298c6ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:11:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:11:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQkVDOTM2MjAwNUFCOTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQkVDOTM2MjAwNUFCOTIyAA==\",\"timestamp\":\"1768092072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:11:20+05:30"} [2026-01-11 06:11:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQkVDOTM2MjAwNUFCOTIyAA== [2026-01-11 06:11:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:11:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQkVDOTM2MjAwNUFCOTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQkVDOTM2MjAwNUFCOTIyAA==\",\"timestamp\":\"1768092072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:11:20+05:30"} [2026-01-11 06:11:20] [DEBUG] Ignoring event: delivered [2026-01-11 06:11:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBRUFCOTIzRkMyQzUxNTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBRUFCOTIzRkMyQzUxNTNGAA==\",\"timestamp\":\"1768092078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:11:20+05:30"} [2026-01-11 06:11:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBRUFCOTIzRkMyQzUxNTNGAA== [2026-01-11 06:11:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBRUFCOTIzRkMyQzUxNTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBRUFCOTIzRkMyQzUxNTNGAA==\",\"timestamp\":\"1768092078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:11:20+05:30"} [2026-01-11 06:11:20] [DEBUG] Ignoring event: delivered [2026-01-11 06:11:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:41:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwNDRGNzVEMzBBMjVGMzI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwNDRGNzVEMzBBMjVGMzI4AA==", "timestamp": "1768092084", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:11:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:11:25] [INFO] Sending instructions to 917202000200 [2026-01-11 06:11:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:11:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:11:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f749934b94b34147a979100054f21c11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:11:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwNDRGNzVEMzBBMjVGMzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwNDRGNzVEMzBBMjVGMzI4AA==\",\"timestamp\":\"1768092084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:11:27+05:30"} [2026-01-11 06:11:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwNDRGNzVEMzBBMjVGMzI4AA== [2026-01-11 06:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:11:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwNDRGNzVEMzBBMjVGMzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwNDRGNzVEMzBBMjVGMzI4AA==\",\"timestamp\":\"1768092084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:11:27+05:30"} [2026-01-11 06:11:28] [DEBUG] Ignoring event: delivered [2026-01-11 06:12:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:42:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1OTM2NDUzNDdCRkI4NDJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1OTM2NDUzNDdCRkI4NDJDAA==", "timestamp": "1768092119", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:12:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:12:01] [INFO] Sending instructions to 917202000200 [2026-01-11 06:12:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:12:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:12:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d11c3f783c14609a35d2f057dffe156", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:12:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1OTM2NDUzNDdCRkI4NDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1OTM2NDUzNDdCRkI4NDJDAA==\",\"timestamp\":\"1768092119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:02+05:30"} [2026-01-11 06:12:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1OTM2NDUzNDdCRkI4NDJDAA== [2026-01-11 06:12:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1OTM2NDUzNDdCRkI4NDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1OTM2NDUzNDdCRkI4NDJDAA==\",\"timestamp\":\"1768092119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:02+05:30"} [2026-01-11 06:12:03] [DEBUG] Ignoring event: delivered [2026-01-11 06:12:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:42:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNFMTVFNjU4QzRFQTRFRDkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNFMTVFNjU4QzRFQTRFRDkwAA==", "timestamp": "1768092125", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:12:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:12:06] [INFO] Sending instructions to 917202000200 [2026-01-11 06:12:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:12:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:12:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "702c8715537e48dcb222c7000acf0de4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:12:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNFMTVFNjU4QzRFQTRFRDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNFMTVFNjU4QzRFQTRFRDkwAA==\",\"timestamp\":\"1768092125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:09+05:30"} [2026-01-11 06:12:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNFMTVFNjU4QzRFQTRFRDkwAA== [2026-01-11 06:12:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNFMTVFNjU4QzRFQTRFRDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNFMTVFNjU4QzRFQTRFRDkwAA==\",\"timestamp\":\"1768092125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:09+05:30"} [2026-01-11 06:12:11] [DEBUG] Ignoring event: delivered [2026-01-11 06:12:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:42:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGQTAwODg4MTlCRTFCQ0M2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGQTAwODg4MTlCRTFCQ0M2AA==", "timestamp": "1768092130", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:12:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:12:12] [INFO] Sending instructions to 917202000200 [2026-01-11 06:12:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:12:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:12:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32ddcb483d5749be9d535bba8d35f8a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:12:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:42:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0MTAwODdGOEQzQzc1QzM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0MTAwODdGOEQzQzc1QzM1AA==", "timestamp": "1768092135", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:12:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:12:17] [INFO] Sending instructions to 917202000200 [2026-01-11 06:12:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:12:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:12:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a2ef39fae414b38bbbd9a5f99adb880", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:12:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGQTAwODg4MTlCRTFCQ0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGQTAwODg4MTlCRTFCQ0M2AA==\",\"timestamp\":\"1768092130\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:19+05:30"} [2026-01-11 06:12:20] [DEBUG] Ignoring event: delivered [2026-01-11 06:12:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGQTAwODg4MTlCRTFCQ0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGQTAwODg4MTlCRTFCQ0M2AA==\",\"timestamp\":\"1768092130\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:19+05:30"} [2026-01-11 06:12:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGQTAwODg4MTlCRTFCQ0M2AA== [2026-01-11 06:12:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0MTAwODdGOEQzQzc1QzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0MTAwODdGOEQzQzc1QzM1AA==\",\"timestamp\":\"1768092135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:19+05:30"} [2026-01-11 06:12:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0MTAwODdGOEQzQzc1QzM1AA== [2026-01-11 06:12:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0MTAwODdGOEQzQzc1QzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0MTAwODdGOEQzQzc1QzM1AA==\",\"timestamp\":\"1768092135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:19+05:30"} [2026-01-11 06:12:20] [DEBUG] Ignoring event: delivered [2026-01-11 06:12:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:42:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4MkY5NUYyNzEwODQ0RDVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4MkY5NUYyNzEwODQ0RDVEAA==", "timestamp": "1768092141", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:12:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:12:22] [INFO] Sending instructions to 917202000200 [2026-01-11 06:12:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:12:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:12:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69edd993163a474daaf1ce574fe680f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:12:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4MkY5NUYyNzEwODQ0RDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4MkY5NUYyNzEwODQ0RDVEAA==\",\"timestamp\":\"1768092141\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:27+05:30"} [2026-01-11 06:12:28] [DEBUG] Ignoring event: delivered [2026-01-11 06:12:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4MkY5NUYyNzEwODQ0RDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4MkY5NUYyNzEwODQ0RDVEAA==\",\"timestamp\":\"1768092141\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:27+05:30"} [2026-01-11 06:12:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4MkY5NUYyNzEwODQ0RDVEAA== [2026-01-11 06:12:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:42:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0MTYzNUEzMDY3OUM4RjAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0MTYzNUEzMDY3OUM4RjAwAA==", "timestamp": "1768092177", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:12:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:12:58] [INFO] Sending instructions to 917202000200 [2026-01-11 06:12:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:12:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:12:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00ab9417fb6c4ce4a63a106439180887", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:12:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0MTYzNUEzMDY3OUM4RjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0MTYzNUEzMDY3OUM4RjAwAA==\",\"timestamp\":\"1768092177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:59+05:30"} [2026-01-11 06:12:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:12:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0MTYzNUEzMDY3OUM4RjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0MTYzNUEzMDY3OUM4RjAwAA==\",\"timestamp\":\"1768092177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:12:59+05:30"} [2026-01-11 06:12:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0MTYzNUEzMDY3OUM4RjAwAA== [2026-01-11 06:13:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:43:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjExMzU0OTg3Q0QwNUZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjExMzU0OTg3Q0QwNUZEAA==", "timestamp": "1768092182", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:13:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:13:04] [INFO] Sending instructions to 917202000200 [2026-01-11 06:13:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:13:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:13:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b593df93f0684c61888199645075ea67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:13:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjExMzU0OTg3Q0QwNUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjExMzU0OTg3Q0QwNUZEAA==\",\"timestamp\":\"1768092182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:13:04+05:30"} [2026-01-11 06:13:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjExMzU0OTg3Q0QwNUZEAA== [2026-01-11 06:13:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjExMzU0OTg3Q0QwNUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjExMzU0OTg3Q0QwNUZEAA==\",\"timestamp\":\"1768092182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:13:04+05:30"} [2026-01-11 06:13:06] [DEBUG] Ignoring event: delivered [2026-01-11 06:13:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:43:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBRDgxQzQ5QkU5MDkzOTMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBRDgxQzQ5QkU5MDkzOTMyAA==", "timestamp": "1768092188", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:13:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:13:10] [INFO] Sending instructions to 917202000200 [2026-01-11 06:13:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:13:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:13:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df0de73146a8461a8d179f0fa8a1fdc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:13:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBRDgxQzQ5QkU5MDkzOTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBRDgxQzQ5QkU5MDkzOTMyAA==\",\"timestamp\":\"1768092188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:13:13+05:30"} [2026-01-11 06:13:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBRDgxQzQ5QkU5MDkzOTMyAA== [2026-01-11 06:13:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBRDgxQzQ5QkU5MDkzOTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBRDgxQzQ5QkU5MDkzOTMyAA==\",\"timestamp\":\"1768092188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:13:13+05:30"} [2026-01-11 06:13:14] [DEBUG] Ignoring event: delivered [2026-01-11 06:13:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:43:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBOEYyNjBBMjY2N0U3NzA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBOEYyNjBBMjY2N0U3NzA3AA==", "timestamp": "1768092225", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:13:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:13:46] [INFO] Sending instructions to 917202000200 [2026-01-11 06:13:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:13:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:13:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6162c40feb654451ae83c08ec1ccbfab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:13:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:43:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGOEQwOTk5NEQ1ODM0MUJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGOEQwOTk5NEQ1ODM0MUJBAA==", "timestamp": "1768092230", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:13:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:13:52] [INFO] Sending instructions to 917202000200 [2026-01-11 06:13:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:13:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:13:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53738503941b47eb918fba139079d117", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBOEYyNjBBMjY2N0U3NzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBOEYyNjBBMjY2N0U3NzA3AA==\",\"timestamp\":\"1768092225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:13:53+05:30"} [2026-01-11 06:13:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBOEYyNjBBMjY2N0U3NzA3AA== [2026-01-11 06:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBOEYyNjBBMjY2N0U3NzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBOEYyNjBBMjY2N0U3NzA3AA==\",\"timestamp\":\"1768092225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:13:53+05:30"} [2026-01-11 06:13:54] [DEBUG] Ignoring event: delivered [2026-01-11 06:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGOEQwOTk5NEQ1ODM0MUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGOEQwOTk5NEQ1ODM0MUJBAA==\",\"timestamp\":\"1768092230\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:13:53+05:30"} [2026-01-11 06:13:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGOEQwOTk5NEQ1ODM0MUJBAA== [2026-01-11 06:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGOEQwOTk5NEQ1ODM0MUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGOEQwOTk5NEQ1ODM0MUJBAA==\",\"timestamp\":\"1768092230\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:13:53+05:30"} [2026-01-11 06:13:54] [DEBUG] Ignoring event: delivered [2026-01-11 06:13:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:43:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyMDQ5ODZDRkJBQTQwQTc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyMDQ5ODZDRkJBQTQwQTc2AA==", "timestamp": "1768092235", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:13:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:13:57] [INFO] Sending instructions to 917202000200 [2026-01-11 06:13:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:13:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:13:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1b71adb0b404bbaac80ae07df74fed6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:14:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:44:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEE0MjFEMkZDNTc2MDRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEE0MjFEMkZDNTc2MDRBAA==", "timestamp": "1768092240", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:14:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:14:02] [INFO] Sending instructions to 917202000200 [2026-01-11 06:14:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:14:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:14:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc37ce33340a47aeb10e4d444f49f358", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:14:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyMDQ5ODZDRkJBQTQwQTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyMDQ5ODZDRkJBQTQwQTc2AA==\",\"timestamp\":\"1768092235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:03+05:30"} [2026-01-11 06:14:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyMDQ5ODZDRkJBQTQwQTc2AA== [2026-01-11 06:14:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:13:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyMDQ5ODZDRkJBQTQwQTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyMDQ5ODZDRkJBQTQwQTc2AA==\",\"timestamp\":\"1768092235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:03+05:30"} [2026-01-11 06:14:04] [DEBUG] Ignoring event: delivered [2026-01-11 06:14:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEE0MjFEMkZDNTc2MDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEE0MjFEMkZDNTc2MDRBAA==\",\"timestamp\":\"1768092240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:03+05:30"} [2026-01-11 06:14:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEE0MjFEMkZDNTc2MDRBAA== [2026-01-11 06:14:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEE0MjFEMkZDNTc2MDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEE0MjFEMkZDNTc2MDRBAA==\",\"timestamp\":\"1768092240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:03+05:30"} [2026-01-11 06:14:04] [DEBUG] Ignoring event: delivered [2026-01-11 06:14:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:44:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwQkIxQTYxOEJBNEU4RjYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwQkIxQTYxOEJBNEU4RjYyAA==", "timestamp": "1768092276", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:14:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:14:38] [INFO] Sending instructions to 917202000200 [2026-01-11 06:14:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:14:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:14:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c74c1977da0a466297d779c5afacfd69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:14:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:44:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBNTA2QTlDNUQ5RUVGRTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBNTA2QTlDNUQ5RUVGRTI5AA==", "timestamp": "1768092282", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:14:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:14:44] [INFO] Sending instructions to 917202000200 [2026-01-11 06:14:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:14:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:14:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c735ff45dbd4cbd98c23ed076cd2b14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:14:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwQkIxQTYxOEJBNEU4RjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwQkIxQTYxOEJBNEU4RjYyAA==\",\"timestamp\":\"1768092276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:45+05:30"} [2026-01-11 06:14:46] [DEBUG] Ignoring event: delivered [2026-01-11 06:14:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwQkIxQTYxOEJBNEU4RjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwQkIxQTYxOEJBNEU4RjYyAA==\",\"timestamp\":\"1768092276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:45+05:30"} [2026-01-11 06:14:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwQkIxQTYxOEJBNEU4RjYyAA== [2026-01-11 06:14:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBNTA2QTlDNUQ5RUVGRTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBNTA2QTlDNUQ5RUVGRTI5AA==\",\"timestamp\":\"1768092282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:45+05:30"} [2026-01-11 06:14:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBNTA2QTlDNUQ5RUVGRTI5AA== [2026-01-11 06:14:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBNTA2QTlDNUQ5RUVGRTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBNTA2QTlDNUQ5RUVGRTI5AA==\",\"timestamp\":\"1768092282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:45+05:30"} [2026-01-11 06:14:47] [DEBUG] Ignoring event: delivered [2026-01-11 06:14:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:44:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMjE1RkMxMDlCNzNFMzAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMjE1RkMxMDlCNzNFMzAzAA==", "timestamp": "1768092288", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:14:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:14:50] [INFO] Sending instructions to 917202000200 [2026-01-11 06:14:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:14:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:14:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "766733861c1e4a158e2601b1c8f199e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:14:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMjE1RkMxMDlCNzNFMzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMjE1RkMxMDlCNzNFMzAzAA==\",\"timestamp\":\"1768092288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:52+05:30"} [2026-01-11 06:14:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMjE1RkMxMDlCNzNFMzAzAA== [2026-01-11 06:14:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMjE1RkMxMDlCNzNFMzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMjE1RkMxMDlCNzNFMzAzAA==\",\"timestamp\":\"1768092288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:52+05:30"} [2026-01-11 06:14:52] [DEBUG] Ignoring event: delivered [2026-01-11 06:14:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:44:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNjFGNDNDOUZEMzExM0Y2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNjFGNDNDOUZEMzExM0Y2AA==", "timestamp": "1768092294", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:14:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:14:55] [INFO] Sending instructions to 917202000200 [2026-01-11 06:14:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:14:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:14:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d2126c9cffa44cbbe92a61d882c97ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:14:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNjFGNDNDOUZEMzExM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNjFGNDNDOUZEMzExM0Y2AA==\",\"timestamp\":\"1768092294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:58+05:30"} [2026-01-11 06:14:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNjFGNDNDOUZEMzExM0Y2AA== [2026-01-11 06:14:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNjFGNDNDOUZEMzExM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNjFGNDNDOUZEMzExM0Y2AA==\",\"timestamp\":\"1768092294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:14:58+05:30"} [2026-01-11 06:14:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:15:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:45:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERERTUxQUFBMDQzQkJCQjIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERERTUxQUFBMDQzQkJCQjIzAA==", "timestamp": "1768092330", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:15:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:15:31] [INFO] Sending instructions to 917202000200 [2026-01-11 06:15:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:15:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:15:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "117aabb519eb45bda613ce6612e59284", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:15:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERERTUxQUFBMDQzQkJCQjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERERTUxQUFBMDQzQkJCQjIzAA==\",\"timestamp\":\"1768092330\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:34+05:30"} [2026-01-11 06:15:36] [DEBUG] Ignoring event: delivered [2026-01-11 06:15:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:45:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBNjlDODY2OTNFOEJDN0NEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBNjlDODY2OTNFOEJDN0NEAA==", "timestamp": "1768092335", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:15:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:15:37] [INFO] Sending instructions to 917202000200 [2026-01-11 06:15:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:15:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:15:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERERTUxQUFBMDQzQkJCQjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERERTUxQUFBMDQzQkJCQjIzAA==\",\"timestamp\":\"1768092330\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:34+05:30"} [2026-01-11 06:15:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERERTUxQUFBMDQzQkJCQjIzAA== [2026-01-11 06:15:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7608edb5332147348ddd9112bba3dc3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:15:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBNjlDODY2OTNFOEJDN0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBNjlDODY2OTNFOEJDN0NEAA==\",\"timestamp\":\"1768092335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:41+05:30"} [2026-01-11 06:15:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBNjlDODY2OTNFOEJDN0NEAA== [2026-01-11 06:15:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBNjlDODY2OTNFOEJDN0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBNjlDODY2OTNFOEJDN0NEAA==\",\"timestamp\":\"1768092335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:41+05:30"} [2026-01-11 06:15:41] [DEBUG] Ignoring event: delivered [2026-01-11 06:15:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:45:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM3MTQ4QkExN0I4MTIyM0Y1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM3MTQ4QkExN0I4MTIyM0Y1AA==", "timestamp": "1768092341", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:15:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:15:42] [INFO] Sending instructions to 917202000200 [2026-01-11 06:15:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:15:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:15:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "568366cdacbe4d94aed85e6740719109", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM3MTQ4QkExN0I4MTIyM0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM3MTQ4QkExN0I4MTIyM0Y1AA==\",\"timestamp\":\"1768092341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:46+05:30"} [2026-01-11 06:15:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM3MTQ4QkExN0I4MTIyM0Y1AA== [2026-01-11 06:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM3MTQ4QkExN0I4MTIyM0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM3MTQ4QkExN0I4MTIyM0Y1AA==\",\"timestamp\":\"1768092341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:46+05:30"} [2026-01-11 06:15:47] [DEBUG] Ignoring event: delivered [2026-01-11 06:15:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:45:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCRUZCRDk3RkMzRDE1QTI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCRUZCRDk3RkMzRDE1QTI4AA==", "timestamp": "1768092346", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:15:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:15:47] [INFO] Sending instructions to 917202000200 [2026-01-11 06:15:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:15:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:15:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dec5625572944990b975409bd7efdec2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:15:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:45:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBFRjhFMDAwMDJDM0RBRDk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBFRjhFMDAwMDJDM0RBRDk2AA==", "timestamp": "1768092352", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:15:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:15:53] [INFO] Sending instructions to 917202000200 [2026-01-11 06:15:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:15:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:15:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "679d787baaa74926a1cfac141100f213", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCRUZCRDk3RkMzRDE1QTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCRUZCRDk3RkMzRDE1QTI4AA==\",\"timestamp\":\"1768092346\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:55+05:30"} [2026-01-11 06:15:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCRUZCRDk3RkMzRDE1QTI4AA== [2026-01-11 06:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCRUZCRDk3RkMzRDE1QTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCRUZCRDk3RkMzRDE1QTI4AA==\",\"timestamp\":\"1768092346\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:56+05:30"} [2026-01-11 06:15:56] [DEBUG] Ignoring event: delivered [2026-01-11 06:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBFRjhFMDAwMDJDM0RBRDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBFRjhFMDAwMDJDM0RBRDk2AA==\",\"timestamp\":\"1768092352\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:56+05:30"} [2026-01-11 06:15:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBFRjhFMDAwMDJDM0RBRDk2AA== [2026-01-11 06:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBFRjhFMDAwMDJDM0RBRDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBFRjhFMDAwMDJDM0RBRDk2AA==\",\"timestamp\":\"1768092352\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:15:56+05:30"} [2026-01-11 06:15:56] [DEBUG] Ignoring event: delivered [2026-01-11 06:15:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:45:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2Q0U5Q0U0QzM4Mzc2Qzg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2Q0U5Q0U0QzM4Mzc2Qzg4AA==", "timestamp": "1768092357", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:15:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:15:59] [INFO] Sending instructions to 917202000200 [2026-01-11 06:15:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:15:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:15:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c26120ed1964844b1bbbd38dd9a6628", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:16:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:46:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNEMEU1NzMxQjQzNzk0RkQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNEMEU1NzMxQjQzNzk0RkQ3AA==", "timestamp": "1768092362", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:16:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:16:04] [INFO] Sending instructions to 917202000200 [2026-01-11 06:16:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:16:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:16:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aba8622b12064543bb76e854a915de38", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:16:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2Q0U5Q0U0QzM4Mzc2Qzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2Q0U5Q0U0QzM4Mzc2Qzg4AA==\",\"timestamp\":\"1768092357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:16:06+05:30"} [2026-01-11 06:16:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2Q0U5Q0U0QzM4Mzc2Qzg4AA== [2026-01-11 06:16:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:15:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2Q0U5Q0U0QzM4Mzc2Qzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2Q0U5Q0U0QzM4Mzc2Qzg4AA==\",\"timestamp\":\"1768092357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:16:06+05:30"} [2026-01-11 06:16:07] [DEBUG] Ignoring event: delivered [2026-01-11 06:16:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:16:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNEMEU1NzMxQjQzNzk0RkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNEMEU1NzMxQjQzNzk0RkQ3AA==\",\"timestamp\":\"1768092362\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:16:06+05:30"} [2026-01-11 06:16:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNEMEU1NzMxQjQzNzk0RkQ3AA== [2026-01-11 06:16:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:16:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNEMEU1NzMxQjQzNzk0RkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNEMEU1NzMxQjQzNzk0RkQ3AA==\",\"timestamp\":\"1768092362\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:16:06+05:30"} [2026-01-11 06:16:08] [DEBUG] Ignoring event: delivered [2026-01-11 06:16:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:46:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2RDNEOEE1MDYxNjc5RTk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2RDNEOEE1MDYxNjc5RTk3AA==", "timestamp": "1768092399", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:16:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:16:41] [INFO] Sending instructions to 917202000200 [2026-01-11 06:16:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:16:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:16:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74217f4be3a84a7cb03bf019bb977ccc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:16:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:16:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2RDNEOEE1MDYxNjc5RTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2RDNEOEE1MDYxNjc5RTk3AA==\",\"timestamp\":\"1768092399\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:16:44+05:30"} [2026-01-11 06:16:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2RDNEOEE1MDYxNjc5RTk3AA== [2026-01-11 06:16:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:16:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2RDNEOEE1MDYxNjc5RTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2RDNEOEE1MDYxNjc5RTk3AA==\",\"timestamp\":\"1768092399\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:16:44+05:30"} [2026-01-11 06:16:45] [DEBUG] Ignoring event: delivered [2026-01-11 06:16:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:46:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNkVGNjNCQ0M3OUUxMTQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNkVGNjNCQ0M3OUUxMTQ5AA==", "timestamp": "1768092405", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:16:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:16:48] [INFO] Sending instructions to 917202000200 [2026-01-11 06:16:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:16:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:16:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "604b7d8b768b42caa7bf43b2cc0189e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:16:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:16:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNkVGNjNCQ0M3OUUxMTQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNkVGNjNCQ0M3OUUxMTQ5AA==\",\"timestamp\":\"1768092405\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:16:53+05:30"} [2026-01-11 06:16:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNkVGNjNCQ0M3OUUxMTQ5AA== [2026-01-11 06:16:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:16:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNkVGNjNCQ0M3OUUxMTQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNkVGNjNCQ0M3OUUxMTQ5AA==\",\"timestamp\":\"1768092405\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:16:53+05:30"} [2026-01-11 06:16:53] [DEBUG] Ignoring event: delivered [2026-01-11 06:16:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:46:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZCMjA0QTRGM0VBREM3RkM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZCMjA0QTRGM0VBREM3RkM1AA==", "timestamp": "1768092412", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:16:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:16:54] [INFO] Sending instructions to 917202000200 [2026-01-11 06:16:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:16:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:16:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "070f48c9271342c6b3877110de5f0dca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:17:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:47:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExQkU5QzIxNkZCRjQ0MjUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExQkU5QzIxNkZCRjQ0MjUyAA==", "timestamp": "1768092418", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:17:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:17:00] [INFO] Sending instructions to 917202000200 [2026-01-11 06:17:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:17:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:17:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87bc765f542c4311abd3ef743562c299", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:17:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZCMjA0QTRGM0VBREM3RkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZCMjA0QTRGM0VBREM3RkM1AA==\",\"timestamp\":\"1768092412\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:00+05:30"} [2026-01-11 06:17:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZCMjA0QTRGM0VBREM3RkM1AA== [2026-01-11 06:17:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZCMjA0QTRGM0VBREM3RkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZCMjA0QTRGM0VBREM3RkM1AA==\",\"timestamp\":\"1768092412\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:00+05:30"} [2026-01-11 06:17:00] [DEBUG] Ignoring event: delivered [2026-01-11 06:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExQkU5QzIxNkZCRjQ0MjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExQkU5QzIxNkZCRjQ0MjUyAA==\",\"timestamp\":\"1768092418\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:00+05:30"} [2026-01-11 06:17:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExQkU5QzIxNkZCRjQ0MjUyAA== [2026-01-11 06:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExQkU5QzIxNkZCRjQ0MjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExQkU5QzIxNkZCRjQ0MjUyAA==\",\"timestamp\":\"1768092418\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:00+05:30"} [2026-01-11 06:17:01] [DEBUG] Ignoring event: delivered [2026-01-11 06:17:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:47:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzNEQ3RjhCODQzMjFGNDVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzNEQ3RjhCODQzMjFGNDVFAA==", "timestamp": "1768092455", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:17:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:17:37] [INFO] Sending instructions to 917202000200 [2026-01-11 06:17:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:17:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:17:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b5ba26ad96a46d4b9a65a8bc352bc96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:17:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzNEQ3RjhCODQzMjFGNDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzNEQ3RjhCODQzMjFGNDVFAA==\",\"timestamp\":\"1768092455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:38+05:30"} [2026-01-11 06:17:40] [DEBUG] Ignoring event: delivered [2026-01-11 06:17:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzNEQ3RjhCODQzMjFGNDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzNEQ3RjhCODQzMjFGNDVFAA==\",\"timestamp\":\"1768092455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:38+05:30"} [2026-01-11 06:17:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzNEQ3RjhCODQzMjFGNDVFAA== [2026-01-11 06:17:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:47:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQ0I3NEZEQzcwODMwNkRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQ0I3NEZEQzcwODMwNkRCAA==", "timestamp": "1768092461", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:17:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:17:43] [INFO] Sending instructions to 917202000200 [2026-01-11 06:17:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:17:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:17:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14e1565841cb490a928ef52189753022", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQ0I3NEZEQzcwODMwNkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQ0I3NEZEQzcwODMwNkRCAA==\",\"timestamp\":\"1768092461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:46+05:30"} [2026-01-11 06:17:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQ0I3NEZEQzcwODMwNkRCAA== [2026-01-11 06:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQ0I3NEZEQzcwODMwNkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQ0I3NEZEQzcwODMwNkRCAA==\",\"timestamp\":\"1768092461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:46+05:30"} [2026-01-11 06:17:47] [DEBUG] Ignoring event: delivered [2026-01-11 06:17:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:47:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MDlFRjM2MEI4MjFEQ0IzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MDlFRjM2MEI4MjFEQ0IzAA==", "timestamp": "1768092466", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:17:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:17:48] [INFO] Sending instructions to 917202000200 [2026-01-11 06:17:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:17:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:17:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "580f44b14f3044ea9e52d088023e0010", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:17:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:47:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCOEJDNzQxRkE0QUVGRTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCOEJDNzQxRkE0QUVGRTY3AA==", "timestamp": "1768092471", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:17:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:17:53] [INFO] Sending instructions to 917202000200 [2026-01-11 06:17:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:17:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:17:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa6e6a37b4df4500959003409a63ff92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:17:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MDlFRjM2MEI4MjFEQ0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MDlFRjM2MEI4MjFEQ0IzAA==\",\"timestamp\":\"1768092466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:54+05:30"} [2026-01-11 06:17:55] [DEBUG] Ignoring event: delivered [2026-01-11 06:17:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MDlFRjM2MEI4MjFEQ0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MDlFRjM2MEI4MjFEQ0IzAA==\",\"timestamp\":\"1768092466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:54+05:30"} [2026-01-11 06:17:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MDlFRjM2MEI4MjFEQ0IzAA== [2026-01-11 06:17:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCOEJDNzQxRkE0QUVGRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCOEJDNzQxRkE0QUVGRTY3AA==\",\"timestamp\":\"1768092471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:54+05:30"} [2026-01-11 06:17:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCOEJDNzQxRkE0QUVGRTY3AA== [2026-01-11 06:17:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCOEJDNzQxRkE0QUVGRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCOEJDNzQxRkE0QUVGRTY3AA==\",\"timestamp\":\"1768092471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:17:54+05:30"} [2026-01-11 06:17:55] [DEBUG] Ignoring event: delivered [2026-01-11 06:17:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:47:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwOUQ1QUY5RDEwQTlGQzc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwOUQ1QUY5RDEwQTlGQzc3AA==", "timestamp": "1768092476", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:17:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:17:58] [INFO] Sending instructions to 917202000200 [2026-01-11 06:17:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:17:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:17:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a336141bd5874de08484ba22b695a144", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:18:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwOUQ1QUY5RDEwQTlGQzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwOUQ1QUY5RDEwQTlGQzc3AA==\",\"timestamp\":\"1768092476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:18:00+05:30"} [2026-01-11 06:18:01] [DEBUG] Ignoring event: delivered [2026-01-11 06:18:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:17:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwOUQ1QUY5RDEwQTlGQzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwOUQ1QUY5RDEwQTlGQzc3AA==\",\"timestamp\":\"1768092476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:18:00+05:30"} [2026-01-11 06:18:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQwOUQ1QUY5RDEwQTlGQzc3AA== [2026-01-11 06:18:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:48:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTk5Q0IyMjkxNDMwQTAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTk5Q0IyMjkxNDMwQTAxAA==", "timestamp": "1768092513", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:18:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:18:34] [INFO] Sending instructions to 917202000200 [2026-01-11 06:18:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:18:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:18:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a73369017844c938c98983addb3347e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:18:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:48:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQkQ2OThGMTE1Njg4MkJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQkQ2OThGMTE1Njg4MkJDAA==", "timestamp": "1768092518", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:18:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:18:40] [INFO] Sending instructions to 917202000200 [2026-01-11 06:18:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:18:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:18:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c092ff75ff844daa249cd2eb01dcf3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:18:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:18:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTk5Q0IyMjkxNDMwQTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTk5Q0IyMjkxNDMwQTAxAA==\",\"timestamp\":\"1768092513\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:18:40+05:30"} [2026-01-11 06:18:42] [DEBUG] Ignoring event: delivered [2026-01-11 06:18:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:18:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTk5Q0IyMjkxNDMwQTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTk5Q0IyMjkxNDMwQTAxAA==\",\"timestamp\":\"1768092513\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:18:40+05:30"} [2026-01-11 06:18:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTk5Q0IyMjkxNDMwQTAxAA== [2026-01-11 06:18:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQkQ2OThGMTE1Njg4MkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQkQ2OThGMTE1Njg4MkJDAA==\",\"timestamp\":\"1768092518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:18:40+05:30"} [2026-01-11 06:18:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQkQ2OThGMTE1Njg4MkJDAA== [2026-01-11 06:18:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQkQ2OThGMTE1Njg4MkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQkQ2OThGMTE1Njg4MkJDAA==\",\"timestamp\":\"1768092518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:18:41+05:30"} [2026-01-11 06:18:43] [DEBUG] Ignoring event: delivered [2026-01-11 06:19:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:49:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCQUM0NENGN0I1MDRBMEExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCQUM0NENGN0I1MDRBMEExAA==", "timestamp": "1768092554", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:19:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:19:16] [INFO] Sending instructions to 917202000200 [2026-01-11 06:19:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:19:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:19:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff44ac1ce6c149698230b8f5a85df6f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:19:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCQUM0NENGN0I1MDRBMEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCQUM0NENGN0I1MDRBMEExAA==\",\"timestamp\":\"1768092554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:19:17+05:30"} [2026-01-11 06:19:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCQUM0NENGN0I1MDRBMEExAA== [2026-01-11 06:19:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCQUM0NENGN0I1MDRBMEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCQUM0NENGN0I1MDRBMEExAA==\",\"timestamp\":\"1768092554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:19:17+05:30"} [2026-01-11 06:19:17] [DEBUG] Ignoring event: delivered [2026-01-11 06:19:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:49:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5ODc2N0Q3OTdEQkYzOTQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5ODc2N0Q3OTdEQkYzOTQ2AA==", "timestamp": "1768092559", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:19:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:19:21] [INFO] Sending instructions to 917202000200 [2026-01-11 06:19:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:19:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:19:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75272a42619845fb9e2d86aa51c74cd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:19:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:49:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGQjM0NTI3MUJGQUFDNkU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGQjM0NTI3MUJGQUFDNkU3AA==", "timestamp": "1768092564", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:19:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:19:26] [INFO] Sending instructions to 917202000200 [2026-01-11 06:19:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:19:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:19:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23a6e1ca2f14467fbe43a844e12e9708", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:19:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:19:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5ODc2N0Q3OTdEQkYzOTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5ODc2N0Q3OTdEQkYzOTQ2AA==\",\"timestamp\":\"1768092559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:19:25+05:30"} [2026-01-11 06:19:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5ODc2N0Q3OTdEQkYzOTQ2AA== [2026-01-11 06:19:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:19:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5ODc2N0Q3OTdEQkYzOTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5ODc2N0Q3OTdEQkYzOTQ2AA==\",\"timestamp\":\"1768092559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:19:25+05:30"} [2026-01-11 06:19:27] [DEBUG] Ignoring event: delivered [2026-01-11 06:19:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:19:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGQjM0NTI3MUJGQUFDNkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGQjM0NTI3MUJGQUFDNkU3AA==\",\"timestamp\":\"1768092564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:19:26+05:30"} [2026-01-11 06:19:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGQjM0NTI3MUJGQUFDNkU3AA== [2026-01-11 06:19:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:19:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGQjM0NTI3MUJGQUFDNkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGQjM0NTI3MUJGQUFDNkU3AA==\",\"timestamp\":\"1768092564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:19:26+05:30"} [2026-01-11 06:19:27] [DEBUG] Ignoring event: delivered [2026-01-11 06:19:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:49:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDREMzI5MjdEMDcxNzhGRDczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDREMzI5MjdEMDcxNzhGRDczAA==", "timestamp": "1768092570", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:19:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:19:32] [INFO] Sending instructions to 917202000200 [2026-01-11 06:19:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:19:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:19:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eabf09649aeb48098172ddb80d0921e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:19:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:19:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDREMzI5MjdEMDcxNzhGRDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDREMzI5MjdEMDcxNzhGRDczAA==\",\"timestamp\":\"1768092570\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:19:37+05:30"} [2026-01-11 06:19:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDREMzI5MjdEMDcxNzhGRDczAA== [2026-01-11 06:19:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:19:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDREMzI5MjdEMDcxNzhGRDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDREMzI5MjdEMDcxNzhGRDczAA==\",\"timestamp\":\"1768092570\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:19:37+05:30"} [2026-01-11 06:19:37] [DEBUG] Ignoring event: delivered [2026-01-11 06:20:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:50:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURENTdFOUU5ODQ0OTQ5OTMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURENTdFOUU5ODQ0OTQ5OTMxAA==", "timestamp": "1768092606", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:20:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:20:08] [INFO] Sending instructions to 917202000200 [2026-01-11 06:20:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:20:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:20:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84acaefe4e904368acbecd47e3847629", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURENTdFOUU5ODQ0OTQ5OTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURENTdFOUU5ODQ0OTQ5OTMxAA==\",\"timestamp\":\"1768092606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:11+05:30"} [2026-01-11 06:20:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURENTdFOUU5ODQ0OTQ5OTMxAA== [2026-01-11 06:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURENTdFOUU5ODQ0OTQ5OTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURENTdFOUU5ODQ0OTQ5OTMxAA==\",\"timestamp\":\"1768092606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:11+05:30"} [2026-01-11 06:20:12] [DEBUG] Ignoring event: delivered [2026-01-11 06:20:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:50:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3Nzg1OTk4NkRBMEEwRDA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3Nzg1OTk4NkRBMEEwRDA5AA==", "timestamp": "1768092612", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:20:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:20:13] [INFO] Sending instructions to 917202000200 [2026-01-11 06:20:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:20:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:20:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a87cd4b501494ff296ce63933b7ef09c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:20:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:50:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1NDM5ODM0QTQ1NTEyODIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1NDM5ODM0QTQ1NTEyODIzAA==", "timestamp": "1768092617", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:20:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:20:19] [INFO] Sending instructions to 917202000200 [2026-01-11 06:20:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:20:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:20:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a31ba500ac4849c48b31385672f66ed7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:20:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3Nzg1OTk4NkRBMEEwRDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3Nzg1OTk4NkRBMEEwRDA5AA==\",\"timestamp\":\"1768092612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:19+05:30"} [2026-01-11 06:20:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3Nzg1OTk4NkRBMEEwRDA5AA== [2026-01-11 06:20:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3Nzg1OTk4NkRBMEEwRDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3Nzg1OTk4NkRBMEEwRDA5AA==\",\"timestamp\":\"1768092612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:19+05:30"} [2026-01-11 06:20:20] [DEBUG] Ignoring event: delivered [2026-01-11 06:20:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1NDM5ODM0QTQ1NTEyODIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1NDM5ODM0QTQ1NTEyODIzAA==\",\"timestamp\":\"1768092617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:19+05:30"} [2026-01-11 06:20:20] [DEBUG] Ignoring event: delivered [2026-01-11 06:20:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1NDM5ODM0QTQ1NTEyODIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1NDM5ODM0QTQ1NTEyODIzAA==\",\"timestamp\":\"1768092617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:19+05:30"} [2026-01-11 06:20:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1NDM5ODM0QTQ1NTEyODIzAA== [2026-01-11 06:20:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:50:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RDNzEzNUJCOUQ0ODQ4RTU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RDNzEzNUJCOUQ0ODQ4RTU4AA==", "timestamp": "1768092622", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:20:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:20:24] [INFO] Sending instructions to 917202000200 [2026-01-11 06:20:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:20:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:20:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7f3b34398d74376a966a2f91671751d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:20:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RDNzEzNUJCOUQ0ODQ4RTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RDNzEzNUJCOUQ0ODQ4RTU4AA==\",\"timestamp\":\"1768092622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:25+05:30"} [2026-01-11 06:20:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RDNzEzNUJCOUQ0ODQ4RTU4AA== [2026-01-11 06:20:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RDNzEzNUJCOUQ0ODQ4RTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RDNzEzNUJCOUQ0ODQ4RTU4AA==\",\"timestamp\":\"1768092622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:25+05:30"} [2026-01-11 06:20:25] [DEBUG] Ignoring event: delivered [2026-01-11 06:20:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:50:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRUZGOEJFNzJGMTBGNjUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRUZGOEJFNzJGMTBGNjUyAA==", "timestamp": "1768092627", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:20:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:20:29] [INFO] Sending instructions to 917202000200 [2026-01-11 06:20:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:20:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:20:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea6bd24a671049bc854965ea45c99d4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:20:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:50:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4QjhEQzFGRDQ3OEUwRjVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4QjhEQzFGRDQ3OEUwRjVBAA==", "timestamp": "1768092633", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:20:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:20:34] [INFO] Sending instructions to 917202000200 [2026-01-11 06:20:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:20:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:20:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9ba513d077a4446aba726ce29e2aeb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRUZGOEJFNzJGMTBGNjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRUZGOEJFNzJGMTBGNjUyAA==\",\"timestamp\":\"1768092627\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:33+05:30"} [2026-01-11 06:20:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRUZGOEJFNzJGMTBGNjUyAA== [2026-01-11 06:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRUZGOEJFNzJGMTBGNjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRUZGOEJFNzJGMTBGNjUyAA==\",\"timestamp\":\"1768092627\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:33+05:30"} [2026-01-11 06:20:35] [DEBUG] Ignoring event: delivered [2026-01-11 06:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4QjhEQzFGRDQ3OEUwRjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4QjhEQzFGRDQ3OEUwRjVBAA==\",\"timestamp\":\"1768092633\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:34+05:30"} [2026-01-11 06:20:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4QjhEQzFGRDQ3OEUwRjVBAA== [2026-01-11 06:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4QjhEQzFGRDQ3OEUwRjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4QjhEQzFGRDQ3OEUwRjVBAA==\",\"timestamp\":\"1768092633\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:20:35+05:30"} [2026-01-11 06:20:36] [DEBUG] Ignoring event: delivered [2026-01-11 06:21:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:51:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMzEyNDQ5Qjc2RDdEN0M1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMzEyNDQ5Qjc2RDdEN0M1AA==", "timestamp": "1768092668", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:21:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:21:10] [INFO] Sending instructions to 917202000200 [2026-01-11 06:21:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:21:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:21:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "940acc0c8aa6423cace9cf4af166f93d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:21:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:51:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFRjlBMkYzOUY1NUVCNjA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFRjlBMkYzOUY1NUVCNjA4AA==", "timestamp": "1768092674", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:21:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:21:16] [INFO] Sending instructions to 917202000200 [2026-01-11 06:21:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:21:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:21:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1c2db01053043d8abaf08e255304c8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:21:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMzEyNDQ5Qjc2RDdEN0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMzEyNDQ5Qjc2RDdEN0M1AA==\",\"timestamp\":\"1768092668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:21:16+05:30"} [2026-01-11 06:21:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMzEyNDQ5Qjc2RDdEN0M1AA== [2026-01-11 06:21:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMzEyNDQ5Qjc2RDdEN0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEMzEyNDQ5Qjc2RDdEN0M1AA==\",\"timestamp\":\"1768092668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:21:16+05:30"} [2026-01-11 06:21:18] [DEBUG] Ignoring event: delivered [2026-01-11 06:21:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFRjlBMkYzOUY1NUVCNjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFRjlBMkYzOUY1NUVCNjA4AA==\",\"timestamp\":\"1768092674\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:21:17+05:30"} [2026-01-11 06:21:19] [DEBUG] Ignoring event: delivered [2026-01-11 06:21:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFRjlBMkYzOUY1NUVCNjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFRjlBMkYzOUY1NUVCNjA4AA==\",\"timestamp\":\"1768092674\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:21:17+05:30"} [2026-01-11 06:21:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFRjlBMkYzOUY1NUVCNjA4AA== [2026-01-11 06:21:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:51:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQzQ5MTQ1REFBOTUzQjU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQzQ5MTQ1REFBOTUzQjU4AA==", "timestamp": "1768092710", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:21:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:21:52] [INFO] Sending instructions to 917202000200 [2026-01-11 06:21:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:21:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:21:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d111005fc7a40abb12e67f0ec0cfe9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:21:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQzQ5MTQ1REFBOTUzQjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQzQ5MTQ1REFBOTUzQjU4AA==\",\"timestamp\":\"1768092710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:21:54+05:30"} [2026-01-11 06:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQzQ5MTQ1REFBOTUzQjU4AA== [2026-01-11 06:21:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:21:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQzQ5MTQ1REFBOTUzQjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQzQ5MTQ1REFBOTUzQjU4AA==\",\"timestamp\":\"1768092710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:21:54+05:30"} [2026-01-11 06:21:55] [DEBUG] Ignoring event: delivered [2026-01-11 06:21:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:51:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RjlBMjFGQjUyNEQ5NkU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RjlBMjFGQjUyNEQ5NkU3AA==", "timestamp": "1768092716", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:21:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:21:57] [INFO] Sending instructions to 917202000200 [2026-01-11 06:21:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:21:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:21:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f91105daef840a194e0bef212030722", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:22:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:21:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RjlBMjFGQjUyNEQ5NkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RjlBMjFGQjUyNEQ5NkU3AA==\",\"timestamp\":\"1768092716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:00+05:30"} [2026-01-11 06:22:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RjlBMjFGQjUyNEQ5NkU3AA== [2026-01-11 06:22:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:21:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RjlBMjFGQjUyNEQ5NkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RjlBMjFGQjUyNEQ5NkU3AA==\",\"timestamp\":\"1768092716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:00+05:30"} [2026-01-11 06:22:01] [DEBUG] Ignoring event: delivered [2026-01-11 06:22:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:52:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M3MDc4RThDNUYxMTIwODExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M3MDc4RThDNUYxMTIwODExAA==", "timestamp": "1768092721", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:22:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:22:02] [INFO] Sending instructions to 917202000200 [2026-01-11 06:22:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:22:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:22:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb0146955d1a4b4baa1c2433116dec72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:22:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M3MDc4RThDNUYxMTIwODExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M3MDc4RThDNUYxMTIwODExAA==\",\"timestamp\":\"1768092721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:06+05:30"} [2026-01-11 06:22:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M3MDc4RThDNUYxMTIwODExAA== [2026-01-11 06:22:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M3MDc4RThDNUYxMTIwODExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M3MDc4RThDNUYxMTIwODExAA==\",\"timestamp\":\"1768092721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:06+05:30"} [2026-01-11 06:22:06] [DEBUG] Ignoring event: delivered [2026-01-11 06:22:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:52:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2MTU3QTVEMEVFQzRGMzEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2MTU3QTVEMEVFQzRGMzEzAA==", "timestamp": "1768092726", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:22:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:22:07] [INFO] Sending instructions to 917202000200 [2026-01-11 06:22:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:22:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:22:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bcdf0d4a47e4654a3fa78e3ab226c40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:22:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2MTU3QTVEMEVFQzRGMzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2MTU3QTVEMEVFQzRGMzEzAA==\",\"timestamp\":\"1768092726\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:11+05:30"} [2026-01-11 06:22:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2MTU3QTVEMEVFQzRGMzEzAA== [2026-01-11 06:22:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2MTU3QTVEMEVFQzRGMzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2MTU3QTVEMEVFQzRGMzEzAA==\",\"timestamp\":\"1768092726\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:11+05:30"} [2026-01-11 06:22:11] [DEBUG] Ignoring event: delivered [2026-01-11 06:22:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:52:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MDY2OTNDNkIxQkFERjhDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MDY2OTNDNkIxQkFERjhDAA==", "timestamp": "1768092762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:22:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:22:43] [INFO] Sending instructions to 917202000200 [2026-01-11 06:22:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:22:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:22:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bb06ee43fb9439591b048749c1a08b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:22:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MDY2OTNDNkIxQkFERjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MDY2OTNDNkIxQkFERjhDAA==\",\"timestamp\":\"1768092762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:48+05:30"} [2026-01-11 06:22:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MDY2OTNDNkIxQkFERjhDAA== [2026-01-11 06:22:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MDY2OTNDNkIxQkFERjhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MDY2OTNDNkIxQkFERjhDAA==\",\"timestamp\":\"1768092762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:48+05:30"} [2026-01-11 06:22:48] [DEBUG] Ignoring event: delivered [2026-01-11 06:22:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:52:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjVCM0RCRkE3RTg2NzAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjVCM0RCRkE3RTg2NzAzAA==", "timestamp": "1768092767", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:22:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:22:49] [INFO] Sending instructions to 917202000200 [2026-01-11 06:22:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:22:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:22:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e54cf081fc14f858b71124a2febb958", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:22:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:52:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1QUQwQjRBNjJFMjdGM0IwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1QUQwQjRBNjJFMjdGM0IwAA==", "timestamp": "1768092772", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:22:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:22:54] [INFO] Sending instructions to 917202000200 [2026-01-11 06:22:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:22:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:22:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a70ae8b86044890bb44c292ca19a7d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:22:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjVCM0RCRkE3RTg2NzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjVCM0RCRkE3RTg2NzAzAA==\",\"timestamp\":\"1768092767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:58+05:30"} [2026-01-11 06:22:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjVCM0RCRkE3RTg2NzAzAA== [2026-01-11 06:22:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjVCM0RCRkE3RTg2NzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjVCM0RCRkE3RTg2NzAzAA==\",\"timestamp\":\"1768092767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:58+05:30"} [2026-01-11 06:22:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:22:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:52:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBMTMzOUNEMEI4NEFFODcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBMTMzOUNEMEI4NEFFODcxAA==", "timestamp": "1768092778", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:22:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:22:59] [INFO] Sending instructions to 917202000200 [2026-01-11 06:22:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:22:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:22:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5611ccdb1d6a4832901b8dd6200a7668", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:22:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1QUQwQjRBNjJFMjdGM0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1QUQwQjRBNjJFMjdGM0IwAA==\",\"timestamp\":\"1768092772\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:58+05:30"} [2026-01-11 06:22:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1QUQwQjRBNjJFMjdGM0IwAA== [2026-01-11 06:22:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1QUQwQjRBNjJFMjdGM0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1QUQwQjRBNjJFMjdGM0IwAA==\",\"timestamp\":\"1768092772\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:58+05:30"} [2026-01-11 06:22:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:23:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBMTMzOUNEMEI4NEFFODcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBMTMzOUNEMEI4NEFFODcxAA==\",\"timestamp\":\"1768092778\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:59+05:30"} [2026-01-11 06:23:00] [DEBUG] Ignoring event: delivered [2026-01-11 06:23:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:22:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBMTMzOUNEMEI4NEFFODcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBMTMzOUNEMEI4NEFFODcxAA==\",\"timestamp\":\"1768092778\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:22:59+05:30"} [2026-01-11 06:23:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBMTMzOUNEMEI4NEFFODcxAA== [2026-01-11 06:23:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:53:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg2MEMxMEI0NzkxN0I3MkRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg2MEMxMEI0NzkxN0I3MkRCAA==", "timestamp": "1768092783", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:23:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:23:05] [INFO] Sending instructions to 917202000200 [2026-01-11 06:23:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:23:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:23:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70c81900bc764694a85f57844f439ba6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:23:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:23:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg2MEMxMEI0NzkxN0I3MkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg2MEMxMEI0NzkxN0I3MkRCAA==\",\"timestamp\":\"1768092783\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:23:12+05:30"} [2026-01-11 06:23:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg2MEMxMEI0NzkxN0I3MkRCAA== [2026-01-11 06:23:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:23:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg2MEMxMEI0NzkxN0I3MkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg2MEMxMEI0NzkxN0I3MkRCAA==\",\"timestamp\":\"1768092783\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:23:12+05:30"} [2026-01-11 06:23:12] [DEBUG] Ignoring event: delivered [2026-01-11 06:23:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:53:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThCRDRFM0VGMDMwRDcyMTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThCRDRFM0VGMDMwRDcyMTYxAA==", "timestamp": "1768092819", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:23:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:23:41] [INFO] Sending instructions to 917202000200 [2026-01-11 06:23:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:23:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:23:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba75d7c1d5a24cc9a31e0fecc29a292f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:23:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThCRDRFM0VGMDMwRDcyMTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThCRDRFM0VGMDMwRDcyMTYxAA==\",\"timestamp\":\"1768092819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:23:43+05:30"} [2026-01-11 06:23:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThCRDRFM0VGMDMwRDcyMTYxAA== [2026-01-11 06:23:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThCRDRFM0VGMDMwRDcyMTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThCRDRFM0VGMDMwRDcyMTYxAA==\",\"timestamp\":\"1768092819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:23:43+05:30"} [2026-01-11 06:23:44] [DEBUG] Ignoring event: delivered [2026-01-11 06:23:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:53:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0M0RGOEY0OEVEN0MwN0JBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0M0RGOEY0OEVEN0MwN0JBAA==", "timestamp": "1768092824", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:23:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:23:46] [INFO] Sending instructions to 917202000200 [2026-01-11 06:23:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:23:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:23:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c935f8fcdc0417e8628d073514ed6d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:23:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:53:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyNDZENTA3RjExNjI3MjUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyNDZENTA3RjExNjI3MjUzAA==", "timestamp": "1768092829", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:23:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:23:51] [INFO] Sending instructions to 917202000200 [2026-01-11 06:23:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:23:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:23:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0a93ec6eca34260bf7d6e9090e4e2e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:23:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0M0RGOEY0OEVEN0MwN0JBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0M0RGOEY0OEVEN0MwN0JBAA==\",\"timestamp\":\"1768092824\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:23:58+05:30"} [2026-01-11 06:23:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0M0RGOEY0OEVEN0MwN0JBAA== [2026-01-11 06:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:23:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0M0RGOEY0OEVEN0MwN0JBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0M0RGOEY0OEVEN0MwN0JBAA==\",\"timestamp\":\"1768092824\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:23:58+05:30"} [2026-01-11 06:23:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyNDZENTA3RjExNjI3MjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyNDZENTA3RjExNjI3MjUzAA==\",\"timestamp\":\"1768092829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:23:58+05:30"} [2026-01-11 06:23:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyNDZENTA3RjExNjI3MjUzAA== [2026-01-11 06:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyNDZENTA3RjExNjI3MjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyNDZENTA3RjExNjI3MjUzAA==\",\"timestamp\":\"1768092829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:23:58+05:30"} [2026-01-11 06:23:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:24:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:54:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0MjU2RkQ4MjRFRUM5RjMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0MjU2RkQ4MjRFRUM5RjMxAA==", "timestamp": "1768092865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:24:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:24:27] [INFO] Sending instructions to 917202000200 [2026-01-11 06:24:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:24:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:24:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11f76e136766413b9db5a13791856c4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:24:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0MjU2RkQ4MjRFRUM5RjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0MjU2RkQ4MjRFRUM5RjMxAA==\",\"timestamp\":\"1768092865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:24:30+05:30"} [2026-01-11 06:24:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0MjU2RkQ4MjRFRUM5RjMxAA== [2026-01-11 06:24:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0MjU2RkQ4MjRFRUM5RjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0MjU2RkQ4MjRFRUM5RjMxAA==\",\"timestamp\":\"1768092865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:24:30+05:30"} [2026-01-11 06:24:31] [DEBUG] Ignoring event: delivered [2026-01-11 06:24:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:54:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzMkUyOTlFRUEzQ0U4NEVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzMkUyOTlFRUEzQ0U4NEVGAA==", "timestamp": "1768092871", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:24:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:24:33] [INFO] Sending instructions to 917202000200 [2026-01-11 06:24:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:24:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:24:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a1470128f614582b12e272b65eb11da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:24:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:54:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzOTU3REIyNkM1NTgzODZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzOTU3REIyNkM1NTgzODZBAA==", "timestamp": "1768092877", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:24:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:24:38] [INFO] Sending instructions to 917202000200 [2026-01-11 06:24:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:24:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:24:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "789eabb3a2fd49ada062b6e4f85fa389", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:24:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzMkUyOTlFRUEzQ0U4NEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzMkUyOTlFRUEzQ0U4NEVGAA==\",\"timestamp\":\"1768092871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:24:40+05:30"} [2026-01-11 06:24:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzMkUyOTlFRUEzQ0U4NEVGAA== [2026-01-11 06:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:24:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzMkUyOTlFRUEzQ0U4NEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzMkUyOTlFRUEzQ0U4NEVGAA==\",\"timestamp\":\"1768092871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:24:40+05:30"} [2026-01-11 06:24:41] [DEBUG] Ignoring event: delivered [2026-01-11 06:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzOTU3REIyNkM1NTgzODZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzOTU3REIyNkM1NTgzODZBAA==\",\"timestamp\":\"1768092877\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:24:40+05:30"} [2026-01-11 06:24:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzOTU3REIyNkM1NTgzODZBAA== [2026-01-11 06:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzOTU3REIyNkM1NTgzODZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzOTU3REIyNkM1NTgzODZBAA==\",\"timestamp\":\"1768092877\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:24:40+05:30"} [2026-01-11 06:24:41] [DEBUG] Ignoring event: delivered [2026-01-11 06:24:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:54:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RDhBNUVFQjAwQTZDQ0FFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RDhBNUVFQjAwQTZDQ0FFAA==", "timestamp": "1768092882", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:24:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:24:44] [INFO] Sending instructions to 917202000200 [2026-01-11 06:24:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:24:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:24:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5e1914c96a14d1d901ae582b66874c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:24:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RDhBNUVFQjAwQTZDQ0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RDhBNUVFQjAwQTZDQ0FFAA==\",\"timestamp\":\"1768092882\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:24:46+05:30"} [2026-01-11 06:24:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RDhBNUVFQjAwQTZDQ0FFAA== [2026-01-11 06:24:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RDhBNUVFQjAwQTZDQ0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RDhBNUVFQjAwQTZDQ0FFAA==\",\"timestamp\":\"1768092882\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:24:46+05:30"} [2026-01-11 06:24:47] [DEBUG] Ignoring event: delivered [2026-01-11 06:25:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:55:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RjVFREM3QUZCMERGQkMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RjVFREM3QUZCMERGQkMwAA==", "timestamp": "1768092918", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:25:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:25:19] [INFO] Sending instructions to 917202000200 [2026-01-11 06:25:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:25:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:25:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac8836b69d5941dd9746ed1180d5c923", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:25:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RjVFREM3QUZCMERGQkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RjVFREM3QUZCMERGQkMwAA==\",\"timestamp\":\"1768092918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:22+05:30"} [2026-01-11 06:25:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RjVFREM3QUZCMERGQkMwAA== [2026-01-11 06:25:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RjVFREM3QUZCMERGQkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RjVFREM3QUZCMERGQkMwAA==\",\"timestamp\":\"1768092918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:22+05:30"} [2026-01-11 06:25:23] [DEBUG] Ignoring event: delivered [2026-01-11 06:25:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:55:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQTRGNUFCNDYwMDcyMEUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQTRGNUFCNDYwMDcyMEUwAA==", "timestamp": "1768092923", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:25:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:25:25] [INFO] Sending instructions to 917202000200 [2026-01-11 06:25:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:25:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:25:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77f42b2e176742aeae05c7895d2386e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:25:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQTRGNUFCNDYwMDcyMEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQTRGNUFCNDYwMDcyMEUwAA==\",\"timestamp\":\"1768092923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:27+05:30"} [2026-01-11 06:25:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQTRGNUFCNDYwMDcyMEUwAA== [2026-01-11 06:25:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQTRGNUFCNDYwMDcyMEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQTRGNUFCNDYwMDcyMEUwAA==\",\"timestamp\":\"1768092923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:27+05:30"} [2026-01-11 06:25:29] [DEBUG] Ignoring event: delivered [2026-01-11 06:25:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:55:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQ0FCMjY0OUEyNTY3QjM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQ0FCMjY0OUEyNTY3QjM2AA==", "timestamp": "1768092929", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:25:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:25:30] [INFO] Sending instructions to 917202000200 [2026-01-11 06:25:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:25:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:25:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fddfd9994b904d94bfa148b85f68186b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:25:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:55:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2ODU3RDZFNkQ5MkZBQTZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2ODU3RDZFNkQ5MkZBQTZCAA==", "timestamp": "1768092934", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:25:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:25:36] [INFO] Sending instructions to 917202000200 [2026-01-11 06:25:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:25:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:25:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdb2532e8d7d4ccea71eee9fdabeedda", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:25:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQ0FCMjY0OUEyNTY3QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQ0FCMjY0OUEyNTY3QjM2AA==\",\"timestamp\":\"1768092929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:37+05:30"} [2026-01-11 06:25:38] [DEBUG] Ignoring event: delivered [2026-01-11 06:25:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQ0FCMjY0OUEyNTY3QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQ0FCMjY0OUEyNTY3QjM2AA==\",\"timestamp\":\"1768092929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:37+05:30"} [2026-01-11 06:25:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGQ0FCMjY0OUEyNTY3QjM2AA== [2026-01-11 06:25:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2ODU3RDZFNkQ5MkZBQTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2ODU3RDZFNkQ5MkZBQTZCAA==\",\"timestamp\":\"1768092934\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:37+05:30"} [2026-01-11 06:25:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2ODU3RDZFNkQ5MkZBQTZCAA== [2026-01-11 06:25:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2ODU3RDZFNkQ5MkZBQTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2ODU3RDZFNkQ5MkZBQTZCAA==\",\"timestamp\":\"1768092934\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:37+05:30"} [2026-01-11 06:25:38] [DEBUG] Ignoring event: delivered [2026-01-11 06:25:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:55:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFQTVFNjczM0RDMUJDNUU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFQTVFNjczM0RDMUJDNUU1AA==", "timestamp": "1768092939", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:25:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:25:41] [INFO] Sending instructions to 917202000200 [2026-01-11 06:25:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:25:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:25:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83dd9ad637234723b4953c85750f404f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:25:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:55:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBRDZENUM0RDk1QzdCQzg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBRDZENUM0RDk1QzdCQzg4AA==", "timestamp": "1768092944", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:25:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:25:46] [INFO] Sending instructions to 917202000200 [2026-01-11 06:25:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:25:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:25:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a62a23b95fb541ebbe1efdff9b2c04d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:25:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFQTVFNjczM0RDMUJDNUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFQTVFNjczM0RDMUJDNUU1AA==\",\"timestamp\":\"1768092939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:46+05:30"} [2026-01-11 06:25:48] [DEBUG] Ignoring event: delivered [2026-01-11 06:25:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFQTVFNjczM0RDMUJDNUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFQTVFNjczM0RDMUJDNUU1AA==\",\"timestamp\":\"1768092939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:46+05:30"} [2026-01-11 06:25:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFQTVFNjczM0RDMUJDNUU1AA== [2026-01-11 06:25:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBRDZENUM0RDk1QzdCQzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBRDZENUM0RDk1QzdCQzg4AA==\",\"timestamp\":\"1768092944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:46+05:30"} [2026-01-11 06:25:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBRDZENUM0RDk1QzdCQzg4AA== [2026-01-11 06:25:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBRDZENUM0RDk1QzdCQzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBRDZENUM0RDk1QzdCQzg4AA==\",\"timestamp\":\"1768092944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:25:47+05:30"} [2026-01-11 06:25:48] [DEBUG] Ignoring event: delivered [2026-01-11 06:26:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:56:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFQTcwQzNGMTNEMDA0QjM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFQTcwQzNGMTNEMDA0QjM2AA==", "timestamp": "1768092981", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:26:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:26:22] [INFO] Sending instructions to 917202000200 [2026-01-11 06:26:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:26:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:26:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b01d68244f4d47d9ae5670cbd4ea6caf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:26:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:56:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDQUYwRDdBNzI5MTE2MzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDQUYwRDdBNzI5MTE2MzM3AA==", "timestamp": "1768092986", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:26:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:26:27] [INFO] Sending instructions to 917202000200 [2026-01-11 06:26:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:26:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:26:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67e1d2353b9c45629b74691ed3d5989d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:26:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFQTcwQzNGMTNEMDA0QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFQTcwQzNGMTNEMDA0QjM2AA==\",\"timestamp\":\"1768092981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:26:27+05:30"} [2026-01-11 06:26:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFQTcwQzNGMTNEMDA0QjM2AA== [2026-01-11 06:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:26:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFQTcwQzNGMTNEMDA0QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFQTcwQzNGMTNEMDA0QjM2AA==\",\"timestamp\":\"1768092981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:26:27+05:30"} [2026-01-11 06:26:28] [DEBUG] Ignoring event: delivered [2026-01-11 06:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:26:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDQUYwRDdBNzI5MTE2MzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDQUYwRDdBNzI5MTE2MzM3AA==\",\"timestamp\":\"1768092986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:26:28+05:30"} [2026-01-11 06:26:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDQUYwRDdBNzI5MTE2MzM3AA== [2026-01-11 06:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:26:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDQUYwRDdBNzI5MTE2MzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDQUYwRDdBNzI5MTE2MzM3AA==\",\"timestamp\":\"1768092986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:26:28+05:30"} [2026-01-11 06:26:28] [DEBUG] Ignoring event: delivered [2026-01-11 06:27:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:57:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkwRjE0N0NCRERGQjQ5NDdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkwRjE0N0NCRERGQjQ5NDdGAA==", "timestamp": "1768093022", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:27:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:27:03] [INFO] Sending instructions to 917202000200 [2026-01-11 06:27:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:27:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:27:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f55ff523602b4e8ca72dc6eb91bfc45d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:27:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkwRjE0N0NCRERGQjQ5NDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkwRjE0N0NCRERGQjQ5NDdGAA==\",\"timestamp\":\"1768093022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:04+05:30"} [2026-01-11 06:27:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkwRjE0N0NCRERGQjQ5NDdGAA== [2026-01-11 06:27:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkwRjE0N0NCRERGQjQ5NDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkwRjE0N0NCRERGQjQ5NDdGAA==\",\"timestamp\":\"1768093022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:04+05:30"} [2026-01-11 06:27:04] [DEBUG] Ignoring event: delivered [2026-01-11 06:27:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:57:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGMDY0OTcwRDY0MzZCM0Y2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGMDY0OTcwRDY0MzZCM0Y2AA==", "timestamp": "1768093027", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:27:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:27:08] [INFO] Sending instructions to 917202000200 [2026-01-11 06:27:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:27:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:27:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "473ff7f8c99c4440b401732d5cab3e68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:27:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGMDY0OTcwRDY0MzZCM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGMDY0OTcwRDY0MzZCM0Y2AA==\",\"timestamp\":\"1768093027\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:10+05:30"} [2026-01-11 06:27:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGMDY0OTcwRDY0MzZCM0Y2AA== [2026-01-11 06:27:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGMDY0OTcwRDY0MzZCM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGMDY0OTcwRDY0MzZCM0Y2AA==\",\"timestamp\":\"1768093027\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:10+05:30"} [2026-01-11 06:27:11] [DEBUG] Ignoring event: delivered [2026-01-11 06:27:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:57:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjA2QzM3RDEwMjVFQTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjA2QzM3RDEwMjVFQTUzAA==", "timestamp": "1768093032", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:27:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:27:14] [INFO] Sending instructions to 917202000200 [2026-01-11 06:27:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:27:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:27:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc2303eca04f41d093ffbb35f9824c91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:27:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjA2QzM3RDEwMjVFQTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjA2QzM3RDEwMjVFQTUzAA==\",\"timestamp\":\"1768093032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:14+05:30"} [2026-01-11 06:27:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjA2QzM3RDEwMjVFQTUzAA== [2026-01-11 06:27:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjA2QzM3RDEwMjVFQTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxNjA2QzM3RDEwMjVFQTUzAA==\",\"timestamp\":\"1768093032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:14+05:30"} [2026-01-11 06:27:15] [DEBUG] Ignoring event: delivered [2026-01-11 06:27:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:57:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBMDlGNjFERjgwNTQyRDI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBMDlGNjFERjgwNTQyRDI1AA==", "timestamp": "1768093037", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:27:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:27:19] [INFO] Sending instructions to 917202000200 [2026-01-11 06:27:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:27:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:27:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c851e96133f40b0aa60a258932fd859", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:27:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBMDlGNjFERjgwNTQyRDI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBMDlGNjFERjgwNTQyRDI1AA==\",\"timestamp\":\"1768093037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:23+05:30"} [2026-01-11 06:27:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBMDlGNjFERjgwNTQyRDI1AA== [2026-01-11 06:27:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBMDlGNjFERjgwNTQyRDI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBMDlGNjFERjgwNTQyRDI1AA==\",\"timestamp\":\"1768093037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:23+05:30"} [2026-01-11 06:27:24] [DEBUG] Ignoring event: delivered [2026-01-11 06:27:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:57:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1MTlCRDBDM0FBMEU5NzlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1MTlCRDBDM0FBMEU5NzlBAA==", "timestamp": "1768093073", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:27:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:27:54] [INFO] Sending instructions to 917202000200 [2026-01-11 06:27:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:27:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:27:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24d9236f34084f1bbd90955b1d8732a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:27:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1MTlCRDBDM0FBMEU5NzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1MTlCRDBDM0FBMEU5NzlBAA==\",\"timestamp\":\"1768093073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:59+05:30"} [2026-01-11 06:27:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1MTlCRDBDM0FBMEU5NzlBAA== [2026-01-11 06:27:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:27:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1MTlCRDBDM0FBMEU5NzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1MTlCRDBDM0FBMEU5NzlBAA==\",\"timestamp\":\"1768093073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:27:59+05:30"} [2026-01-11 06:27:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:28:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:58:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1OTYxQkY4NTNBREYyNDg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1OTYxQkY4NTNBREYyNDg2AA==", "timestamp": "1768093078", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:28:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:28:00] [INFO] Sending instructions to 917202000200 [2026-01-11 06:28:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:28:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:28:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76de89d8f6e94488948ea9010cf41127", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:28:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:58:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRTgzRkVGNjBDMUVDQThBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRTgzRkVGNjBDMUVDQThBAA==", "timestamp": "1768093084", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:28:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:28:05] [INFO] Sending instructions to 917202000200 [2026-01-11 06:28:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:28:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:28:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d876166200c4a56aacfd659bbc3374a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1OTYxQkY4NTNBREYyNDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1OTYxQkY4NTNBREYyNDg2AA==\",\"timestamp\":\"1768093078\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:05+05:30"} [2026-01-11 06:28:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1OTYxQkY4NTNBREYyNDg2AA== [2026-01-11 06:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1OTYxQkY4NTNBREYyNDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1OTYxQkY4NTNBREYyNDg2AA==\",\"timestamp\":\"1768093078\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:05+05:30"} [2026-01-11 06:28:06] [DEBUG] Ignoring event: delivered [2026-01-11 06:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRTgzRkVGNjBDMUVDQThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRTgzRkVGNjBDMUVDQThBAA==\",\"timestamp\":\"1768093084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:05+05:30"} [2026-01-11 06:28:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRTgzRkVGNjBDMUVDQThBAA== [2026-01-11 06:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRTgzRkVGNjBDMUVDQThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRTgzRkVGNjBDMUVDQThBAA==\",\"timestamp\":\"1768093084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:05+05:30"} [2026-01-11 06:28:06] [DEBUG] Ignoring event: delivered [2026-01-11 06:28:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:58:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NUYzRkY0RTRBQjAwRkIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NUYzRkY0RTRBQjAwRkIyAA==", "timestamp": "1768093089", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:28:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:28:10] [INFO] Sending instructions to 917202000200 [2026-01-11 06:28:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:28:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:28:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8462dda7cc1649c185b94d7fcfe023e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NUYzRkY0RTRBQjAwRkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NUYzRkY0RTRBQjAwRkIyAA==\",\"timestamp\":\"1768093089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:13+05:30"} [2026-01-11 06:28:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NUYzRkY0RTRBQjAwRkIyAA== [2026-01-11 06:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NUYzRkY0RTRBQjAwRkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NUYzRkY0RTRBQjAwRkIyAA==\",\"timestamp\":\"1768093089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:13+05:30"} [2026-01-11 06:28:14] [DEBUG] Ignoring event: delivered [2026-01-11 06:28:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:58:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Qzc2RTgyMzlGQUZBQUM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Qzc2RTgyMzlGQUZBQUM0AA==", "timestamp": "1768093095", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:28:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:28:17] [INFO] Sending instructions to 917202000200 [2026-01-11 06:28:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:28:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:28:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a413085f08d403bb0fbd7c9a12111f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Qzc2RTgyMzlGQUZBQUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Qzc2RTgyMzlGQUZBQUM0AA==\",\"timestamp\":\"1768093095\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:19+05:30"} [2026-01-11 06:28:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Qzc2RTgyMzlGQUZBQUM0AA== [2026-01-11 06:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Qzc2RTgyMzlGQUZBQUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3Qzc2RTgyMzlGQUZBQUM0AA==\",\"timestamp\":\"1768093095\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:19+05:30"} [2026-01-11 06:28:20] [DEBUG] Ignoring event: delivered [2026-01-11 06:28:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:58:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEMEE5ODlDQzlDMjAwRDAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEMEE5ODlDQzlDMjAwRDAyAA==", "timestamp": "1768093101", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:28:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:28:22] [INFO] Sending instructions to 917202000200 [2026-01-11 06:28:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:28:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:28:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20cef0b5c3774627b247a1d40954b2c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:28:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEMEE5ODlDQzlDMjAwRDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEMEE5ODlDQzlDMjAwRDAyAA==\",\"timestamp\":\"1768093101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:26+05:30"} [2026-01-11 06:28:28] [DEBUG] Ignoring event: delivered [2026-01-11 06:28:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEMEE5ODlDQzlDMjAwRDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEMEE5ODlDQzlDMjAwRDAyAA==\",\"timestamp\":\"1768093101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:28:26+05:30"} [2026-01-11 06:28:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEMEE5ODlDQzlDMjAwRDAyAA== [2026-01-11 06:28:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:58:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3REE4QTdEMjQ0MDgyNTE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3REE4QTdEMjQ0MDgyNTE0AA==", "timestamp": "1768093137", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:28:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:28:58] [INFO] Sending instructions to 917202000200 [2026-01-11 06:28:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:28:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:28:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f2ea3ee9cca4320b8157e2525cf1586", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:29:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3REE4QTdEMjQ0MDgyNTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3REE4QTdEMjQ0MDgyNTE0AA==\",\"timestamp\":\"1768093137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:01+05:30"} [2026-01-11 06:29:02] [DEBUG] Ignoring event: delivered [2026-01-11 06:29:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3REE4QTdEMjQ0MDgyNTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3REE4QTdEMjQ0MDgyNTE0AA==\",\"timestamp\":\"1768093137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:01+05:30"} [2026-01-11 06:29:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3REE4QTdEMjQ0MDgyNTE0AA== [2026-01-11 06:29:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:59:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFMjg4ODJDMEE3QjgwNDFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFMjg4ODJDMEE3QjgwNDFDAA==", "timestamp": "1768093142", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:29:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:29:04] [INFO] Sending instructions to 917202000200 [2026-01-11 06:29:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:29:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:29:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9da24708dfc6477eafae38986a189937", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:29:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFMjg4ODJDMEE3QjgwNDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFMjg4ODJDMEE3QjgwNDFDAA==\",\"timestamp\":\"1768093142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:09+05:30"} [2026-01-11 06:29:09] [DEBUG] Ignoring event: delivered [2026-01-11 06:29:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFMjg4ODJDMEE3QjgwNDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFMjg4ODJDMEE3QjgwNDFDAA==\",\"timestamp\":\"1768093142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:09+05:30"} [2026-01-11 06:29:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFMjg4ODJDMEE3QjgwNDFDAA== [2026-01-11 06:29:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:59:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzQwRjBEOTlFOUU0RTI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzQwRjBEOTlFOUU0RTI4AA==", "timestamp": "1768093178", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:29:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:29:40] [INFO] Sending instructions to 917202000200 [2026-01-11 06:29:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:29:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:29:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8827233ee0964cfa93d8b3ad2db1cab7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:29:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzQwRjBEOTlFOUU0RTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzQwRjBEOTlFOUU0RTI4AA==\",\"timestamp\":\"1768093178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:42+05:30"} [2026-01-11 06:29:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzQwRjBEOTlFOUU0RTI4AA== [2026-01-11 06:29:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzQwRjBEOTlFOUU0RTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzQwRjBEOTlFOUU0RTI4AA==\",\"timestamp\":\"1768093178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:42+05:30"} [2026-01-11 06:29:44] [DEBUG] Ignoring event: delivered [2026-01-11 06:29:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:59:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxM0E3NTYzN0I5RjdDOEZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxM0E3NTYzN0I5RjdDOEZCAA==", "timestamp": "1768093184", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:29:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:29:45] [INFO] Sending instructions to 917202000200 [2026-01-11 06:29:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:29:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:29:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53ae3f31415c4307ab0169ab8bf5521d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:29:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxM0E3NTYzN0I5RjdDOEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxM0E3NTYzN0I5RjdDOEZCAA==\",\"timestamp\":\"1768093184\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:49+05:30"} [2026-01-11 06:29:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxM0E3NTYzN0I5RjdDOEZCAA== [2026-01-11 06:29:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxM0E3NTYzN0I5RjdDOEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxM0E3NTYzN0I5RjdDOEZCAA==\",\"timestamp\":\"1768093184\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:49+05:30"} [2026-01-11 06:29:50] [DEBUG] Ignoring event: delivered [2026-01-11 06:29:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:59:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMTdEMzI5MEVFMjlBODA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMTdEMzI5MEVFMjlBODA2AA==", "timestamp": "1768093189", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:29:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:29:50] [INFO] Sending instructions to 917202000200 [2026-01-11 06:29:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:29:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:29:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c0e0178e6de4976bd424c0a17da1184", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:29:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 00:59:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxN0NGQjREMENGMzhBMkU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxN0NGQjREMENGMzhBMkU4AA==", "timestamp": "1768093194", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:29:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:29:56] [INFO] Sending instructions to 917202000200 [2026-01-11 06:29:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:29:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:29:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d9708c2accf4cd4985b52970fe9e636", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:29:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMTdEMzI5MEVFMjlBODA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMTdEMzI5MEVFMjlBODA2AA==\",\"timestamp\":\"1768093189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:56+05:30"} [2026-01-11 06:29:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMTdEMzI5MEVFMjlBODA2AA== [2026-01-11 06:29:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMTdEMzI5MEVFMjlBODA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMTdEMzI5MEVFMjlBODA2AA==\",\"timestamp\":\"1768093189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:56+05:30"} [2026-01-11 06:29:57] [DEBUG] Ignoring event: delivered [2026-01-11 06:29:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxN0NGQjREMENGMzhBMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxN0NGQjREMENGMzhBMkU4AA==\",\"timestamp\":\"1768093194\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:56+05:30"} [2026-01-11 06:29:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxN0NGQjREMENGMzhBMkU4AA== [2026-01-11 06:29:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:29:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxN0NGQjREMENGMzhBMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxN0NGQjREMENGMzhBMkU4AA==\",\"timestamp\":\"1768093194\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:29:56+05:30"} [2026-01-11 06:29:57] [DEBUG] Ignoring event: delivered [2026-01-11 06:30:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:00:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzMUFERkE1NjE3MkIwNjYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzMUFERkE1NjE3MkIwNjYzAA==", "timestamp": "1768093230", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:30:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:30:32] [INFO] Sending instructions to 917202000200 [2026-01-11 06:30:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:30:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:30:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e379e4ebff64aee9a17f2fe4330f91c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:30:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:00:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3OTg4NjJGMDJDNkFEMDQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3OTg4NjJGMDJDNkFEMDQxAA==", "timestamp": "1768093235", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:30:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:30:37] [INFO] Sending instructions to 917202000200 [2026-01-11 06:30:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:30:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:30:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5412d70484e43ad91b0ca5feb1c0ff2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:30:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzMUFERkE1NjE3MkIwNjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzMUFERkE1NjE3MkIwNjYzAA==\",\"timestamp\":\"1768093230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:30:38+05:30"} [2026-01-11 06:30:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzMUFERkE1NjE3MkIwNjYzAA== [2026-01-11 06:30:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzMUFERkE1NjE3MkIwNjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzMUFERkE1NjE3MkIwNjYzAA==\",\"timestamp\":\"1768093230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:30:38+05:30"} [2026-01-11 06:30:39] [DEBUG] Ignoring event: delivered [2026-01-11 06:30:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:30:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3OTg4NjJGMDJDNkFEMDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3OTg4NjJGMDJDNkFEMDQxAA==\",\"timestamp\":\"1768093235\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:30:38+05:30"} [2026-01-11 06:30:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3OTg4NjJGMDJDNkFEMDQxAA== [2026-01-11 06:30:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:30:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3OTg4NjJGMDJDNkFEMDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3OTg4NjJGMDJDNkFEMDQxAA==\",\"timestamp\":\"1768093235\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:30:38+05:30"} [2026-01-11 06:30:39] [DEBUG] Ignoring event: delivered [2026-01-11 06:30:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:00:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEODA5N0I5QTQ5NEVBOTExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEODA5N0I5QTQ5NEVBOTExAA==", "timestamp": "1768093241", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:30:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:30:43] [INFO] Sending instructions to 917202000200 [2026-01-11 06:30:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:30:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:30:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27e25fcfc0be4fd48e2245ff3518c206", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:30:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEODA5N0I5QTQ5NEVBOTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEODA5N0I5QTQ5NEVBOTExAA==\",\"timestamp\":\"1768093241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:30:48+05:30"} [2026-01-11 06:30:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEODA5N0I5QTQ5NEVBOTExAA== [2026-01-11 06:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:30:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEODA5N0I5QTQ5NEVBOTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEODA5N0I5QTQ5NEVBOTExAA==\",\"timestamp\":\"1768093241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:30:48+05:30"} [2026-01-11 06:30:49] [DEBUG] Ignoring event: delivered [2026-01-11 06:31:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:01:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBQTY2MTU1QkQ2QjM4ODJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBQTY2MTU1QkQ2QjM4ODJCAA==", "timestamp": "1768093278", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:31:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:31:20] [INFO] Sending instructions to 917202000200 [2026-01-11 06:31:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:31:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:31:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea2d6992a296403495027b0e7f6813e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:31:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:01:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0RDY4NUNFM0UwQzU5NkM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0RDY4NUNFM0UwQzU5NkM5AA==", "timestamp": "1768093283", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:31:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:31:25] [INFO] Sending instructions to 917202000200 [2026-01-11 06:31:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:31:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:31:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42b699a5881b4233908c2e34ecdb1bb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBQTY2MTU1QkQ2QjM4ODJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBQTY2MTU1QkQ2QjM4ODJCAA==\",\"timestamp\":\"1768093278\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:31:26+05:30"} [2026-01-11 06:31:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBQTY2MTU1QkQ2QjM4ODJCAA== [2026-01-11 06:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBQTY2MTU1QkQ2QjM4ODJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBQTY2MTU1QkQ2QjM4ODJCAA==\",\"timestamp\":\"1768093278\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:31:26+05:30"} [2026-01-11 06:31:27] [DEBUG] Ignoring event: delivered [2026-01-11 06:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:31:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0RDY4NUNFM0UwQzU5NkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0RDY4NUNFM0UwQzU5NkM5AA==\",\"timestamp\":\"1768093283\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:31:26+05:30"} [2026-01-11 06:31:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0RDY4NUNFM0UwQzU5NkM5AA== [2026-01-11 06:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:31:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0RDY4NUNFM0UwQzU5NkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0RDY4NUNFM0UwQzU5NkM5AA==\",\"timestamp\":\"1768093283\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:31:26+05:30"} [2026-01-11 06:31:27] [DEBUG] Ignoring event: delivered [2026-01-11 06:31:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:01:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5MDgwOTdEQjg1NjFGQTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5MDgwOTdEQjg1NjFGQTE5AA==", "timestamp": "1768093289", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:31:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:31:31] [INFO] Sending instructions to 917202000200 [2026-01-11 06:31:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:31:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:31:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3cdeb54943a44e94851cd387685fd598", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:31:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5MDgwOTdEQjg1NjFGQTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5MDgwOTdEQjg1NjFGQTE5AA==\",\"timestamp\":\"1768093289\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:31:36+05:30"} [2026-01-11 06:31:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5MDgwOTdEQjg1NjFGQTE5AA== [2026-01-11 06:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:31:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5MDgwOTdEQjg1NjFGQTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5MDgwOTdEQjg1NjFGQTE5AA==\",\"timestamp\":\"1768093289\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:31:36+05:30"} [2026-01-11 06:31:37] [DEBUG] Ignoring event: delivered [2026-01-11 06:32:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:02:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QUIzNDQyOTcxODlDMEIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QUIzNDQyOTcxODlDMEIzAA==", "timestamp": "1768093325", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:32:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:32:07] [INFO] Sending instructions to 917202000200 [2026-01-11 06:32:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:32:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:32:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63dac7786ffe45e7883c1ca4069dbc0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:32:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QUIzNDQyOTcxODlDMEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QUIzNDQyOTcxODlDMEIzAA==\",\"timestamp\":\"1768093325\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:10+05:30"} [2026-01-11 06:32:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QUIzNDQyOTcxODlDMEIzAA== [2026-01-11 06:32:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QUIzNDQyOTcxODlDMEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QUIzNDQyOTcxODlDMEIzAA==\",\"timestamp\":\"1768093325\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:10+05:30"} [2026-01-11 06:32:10] [DEBUG] Ignoring event: delivered [2026-01-11 06:32:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:02:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNENzIzNEE3Rjg2NDkwMTg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNENzIzNEE3Rjg2NDkwMTg1AA==", "timestamp": "1768093330", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:32:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:32:12] [INFO] Sending instructions to 917202000200 [2026-01-11 06:32:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:32:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:32:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6e4153780eb4d4f80a46b3c960d9a92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:32:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNENzIzNEE3Rjg2NDkwMTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNENzIzNEE3Rjg2NDkwMTg1AA==\",\"timestamp\":\"1768093330\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:15+05:30"} [2026-01-11 06:32:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNENzIzNEE3Rjg2NDkwMTg1AA== [2026-01-11 06:32:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNENzIzNEE3Rjg2NDkwMTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNENzIzNEE3Rjg2NDkwMTg1AA==\",\"timestamp\":\"1768093330\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:15+05:30"} [2026-01-11 06:32:16] [DEBUG] Ignoring event: delivered [2026-01-11 06:32:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:02:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0RDdGNjVCQzlDOTY1MjgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0RDdGNjVCQzlDOTY1MjgzAA==", "timestamp": "1768093336", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:32:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:32:17] [INFO] Sending instructions to 917202000200 [2026-01-11 06:32:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:32:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:32:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "774141edf7e5444c8914172d02b5c5df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:32:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0RDdGNjVCQzlDOTY1MjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0RDdGNjVCQzlDOTY1MjgzAA==\",\"timestamp\":\"1768093336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:19+05:30"} [2026-01-11 06:32:19] [DEBUG] Ignoring event: delivered [2026-01-11 06:32:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0RDdGNjVCQzlDOTY1MjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0RDdGNjVCQzlDOTY1MjgzAA==\",\"timestamp\":\"1768093336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:18+05:30"} [2026-01-11 06:32:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0RDdGNjVCQzlDOTY1MjgzAA== [2026-01-11 06:32:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:02:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGQzM4RjFBMkRGQzhDRDUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGQzM4RjFBMkRGQzhDRDUxAA==", "timestamp": "1768093341", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:32:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:32:23] [INFO] Sending instructions to 917202000200 [2026-01-11 06:32:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:32:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:32:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a33e21a3657459b97388f4f4f21fd92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:32:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:02:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUEzMUREQjIwNjE4NTY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUEzMUREQjIwNjE4NTY1AA==", "timestamp": "1768093346", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:32:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:32:28] [INFO] Sending instructions to 917202000200 [2026-01-11 06:32:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:32:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:32:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a9a82d0973f4f45bed9981047464d20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:32:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGQzM4RjFBMkRGQzhDRDUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGQzM4RjFBMkRGQzhDRDUxAA==\",\"timestamp\":\"1768093341\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:29+05:30"} [2026-01-11 06:32:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGQzM4RjFBMkRGQzhDRDUxAA== [2026-01-11 06:32:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGQzM4RjFBMkRGQzhDRDUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGQzM4RjFBMkRGQzhDRDUxAA==\",\"timestamp\":\"1768093341\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:29+05:30"} [2026-01-11 06:32:29] [DEBUG] Ignoring event: delivered [2026-01-11 06:32:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUEzMUREQjIwNjE4NTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUEzMUREQjIwNjE4NTY1AA==\",\"timestamp\":\"1768093346\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:29+05:30"} [2026-01-11 06:32:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUEzMUREQjIwNjE4NTY1AA== [2026-01-11 06:32:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:32:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUEzMUREQjIwNjE4NTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUEzMUREQjIwNjE4NTY1AA==\",\"timestamp\":\"1768093346\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:32:29+05:30"} [2026-01-11 06:32:30] [DEBUG] Ignoring event: delivered [2026-01-11 06:33:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:03:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QjVGRjZDMEU1MkU0QjQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QjVGRjZDMEU1MkU0QjQ5AA==", "timestamp": "1768093383", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:33:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:33:05] [INFO] Sending instructions to 917202000200 [2026-01-11 06:33:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:33:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:33:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f66ada8d36845e1881c6a95ab096496", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:33:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QjVGRjZDMEU1MkU0QjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QjVGRjZDMEU1MkU0QjQ5AA==\",\"timestamp\":\"1768093383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:05+05:30"} [2026-01-11 06:33:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QjVGRjZDMEU1MkU0QjQ5AA== [2026-01-11 06:33:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QjVGRjZDMEU1MkU0QjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QjVGRjZDMEU1MkU0QjQ5AA==\",\"timestamp\":\"1768093383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:05+05:30"} [2026-01-11 06:33:05] [DEBUG] Ignoring event: delivered [2026-01-11 06:33:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:03:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBQkQwNkNDOUYxRkM1NDFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBQkQwNkNDOUYxRkM1NDFDAA==", "timestamp": "1768093388", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:33:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:33:10] [INFO] Sending instructions to 917202000200 [2026-01-11 06:33:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:33:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:33:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b06105b6c5ef4d699b9e8e653f708517", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:33:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:03:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNCMUUzNjFDQkNGQjJDNDM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNCMUUzNjFDQkNGQjJDNDM3AA==", "timestamp": "1768093393", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:33:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:33:15] [INFO] Sending instructions to 917202000200 [2026-01-11 06:33:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:33:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:33:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb25e3e084104b91bb78ee986e08f54f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:33:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBQkQwNkNDOUYxRkM1NDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBQkQwNkNDOUYxRkM1NDFDAA==\",\"timestamp\":\"1768093388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:15+05:30"} [2026-01-11 06:33:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBQkQwNkNDOUYxRkM1NDFDAA== [2026-01-11 06:33:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBQkQwNkNDOUYxRkM1NDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBQkQwNkNDOUYxRkM1NDFDAA==\",\"timestamp\":\"1768093388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:15+05:30"} [2026-01-11 06:33:16] [DEBUG] Ignoring event: delivered [2026-01-11 06:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNCMUUzNjFDQkNGQjJDNDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNCMUUzNjFDQkNGQjJDNDM3AA==\",\"timestamp\":\"1768093393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:15+05:30"} [2026-01-11 06:33:17] [DEBUG] Ignoring event: delivered [2026-01-11 06:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNCMUUzNjFDQkNGQjJDNDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNCMUUzNjFDQkNGQjJDNDM3AA==\",\"timestamp\":\"1768093393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:15+05:30"} [2026-01-11 06:33:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNCMUUzNjFDQkNGQjJDNDM3AA== [2026-01-11 06:33:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:03:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QjE4NTgzMDJEQUE0MDdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QjE4NTgzMDJEQUE0MDdGAA==", "timestamp": "1768093430", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:33:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:33:52] [INFO] Sending instructions to 917202000200 [2026-01-11 06:33:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:33:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:33:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0df2d16fe39e4c69a69a3a3f33d43dcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:33:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QjE4NTgzMDJEQUE0MDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QjE4NTgzMDJEQUE0MDdGAA==\",\"timestamp\":\"1768093430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:53+05:30"} [2026-01-11 06:33:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QjE4NTgzMDJEQUE0MDdGAA== [2026-01-11 06:33:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QjE4NTgzMDJEQUE0MDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QjE4NTgzMDJEQUE0MDdGAA==\",\"timestamp\":\"1768093430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:53+05:30"} [2026-01-11 06:33:53] [DEBUG] Ignoring event: delivered [2026-01-11 06:33:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:03:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTc2QzJGMjAxM0I0NkJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTc2QzJGMjAxM0I0NkJGAA==", "timestamp": "1768093436", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:33:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:33:58] [INFO] Sending instructions to 917202000200 [2026-01-11 06:33:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:33:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:33:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56d9a5585bd04e12bb43df331d71a50d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:34:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTc2QzJGMjAxM0I0NkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTc2QzJGMjAxM0I0NkJGAA==\",\"timestamp\":\"1768093436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:59+05:30"} [2026-01-11 06:34:01] [DEBUG] Ignoring event: delivered [2026-01-11 06:34:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:33:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTc2QzJGMjAxM0I0NkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTc2QzJGMjAxM0I0NkJGAA==\",\"timestamp\":\"1768093436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:33:59+05:30"} [2026-01-11 06:34:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTc2QzJGMjAxM0I0NkJGAA== [2026-01-11 06:34:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:04:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThFMDdFQkY3REFDMjcxMzBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThFMDdFQkY3REFDMjcxMzBCAA==", "timestamp": "1768093441", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:34:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:34:03] [INFO] Sending instructions to 917202000200 [2026-01-11 06:34:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:34:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:34:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "944f60ca773a4fb0855dd88582a4d9d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:34:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThFMDdFQkY3REFDMjcxMzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThFMDdFQkY3REFDMjcxMzBCAA==\",\"timestamp\":\"1768093441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:07+05:30"} [2026-01-11 06:34:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThFMDdFQkY3REFDMjcxMzBCAA== [2026-01-11 06:34:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThFMDdFQkY3REFDMjcxMzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThFMDdFQkY3REFDMjcxMzBCAA==\",\"timestamp\":\"1768093441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:07+05:30"} [2026-01-11 06:34:08] [DEBUG] Ignoring event: delivered [2026-01-11 06:34:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:04:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NzU5N0M5QUFENkVDNDYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NzU5N0M5QUFENkVDNDYxAA==", "timestamp": "1768093448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:34:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:34:10] [INFO] Sending instructions to 917202000200 [2026-01-11 06:34:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:34:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:34:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79fe27baab1a4360b7c70ddb60705b00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:34:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NzU5N0M5QUFENkVDNDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NzU5N0M5QUFENkVDNDYxAA==\",\"timestamp\":\"1768093448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:13+05:30"} [2026-01-11 06:34:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NzU5N0M5QUFENkVDNDYxAA== [2026-01-11 06:34:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NzU5N0M5QUFENkVDNDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NzU5N0M5QUFENkVDNDYxAA==\",\"timestamp\":\"1768093448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:13+05:30"} [2026-01-11 06:34:14] [DEBUG] Ignoring event: delivered [2026-01-11 06:34:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:04:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyMDlFOERDNUE5NThDQjUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyMDlFOERDNUE5NThDQjUzAA==", "timestamp": "1768093484", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:34:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:34:46] [INFO] Sending instructions to 917202000200 [2026-01-11 06:34:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:34:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:34:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ebbe57b448247be9577b46511d7c17b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:34:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyMDlFOERDNUE5NThDQjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyMDlFOERDNUE5NThDQjUzAA==\",\"timestamp\":\"1768093484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:48+05:30"} [2026-01-11 06:34:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyMDlFOERDNUE5NThDQjUzAA== [2026-01-11 06:34:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyMDlFOERDNUE5NThDQjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyMDlFOERDNUE5NThDQjUzAA==\",\"timestamp\":\"1768093484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:48+05:30"} [2026-01-11 06:34:49] [DEBUG] Ignoring event: delivered [2026-01-11 06:34:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:04:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzRGQ0I0RjA4MkU4OEEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzRGQ0I0RjA4MkU4OEEwAA==", "timestamp": "1768093489", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:34:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:34:51] [INFO] Sending instructions to 917202000200 [2026-01-11 06:34:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:34:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:34:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae044d9d1f2743c8a8396a3b6ebecb51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:34:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:04:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNkE3QjhCODc4NEVCNjgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNkE3QjhCODc4NEVCNjgzAA==", "timestamp": "1768093494", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:34:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:34:56] [INFO] Sending instructions to 917202000200 [2026-01-11 06:34:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:34:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:34:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f099c0040934678813257d3569ac5c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:34:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzRGQ0I0RjA4MkU4OEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzRGQ0I0RjA4MkU4OEEwAA==\",\"timestamp\":\"1768093489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:55+05:30"} [2026-01-11 06:34:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzRGQ0I0RjA4MkU4OEEwAA== [2026-01-11 06:34:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzRGQ0I0RjA4MkU4OEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzRGQ0I0RjA4MkU4OEEwAA==\",\"timestamp\":\"1768093489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:55+05:30"} [2026-01-11 06:34:56] [DEBUG] Ignoring event: delivered [2026-01-11 06:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNkE3QjhCODc4NEVCNjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNkE3QjhCODc4NEVCNjgzAA==\",\"timestamp\":\"1768093494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:56+05:30"} [2026-01-11 06:34:57] [DEBUG] Ignoring event: delivered [2026-01-11 06:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:34:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNkE3QjhCODc4NEVCNjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNkE3QjhCODc4NEVCNjgzAA==\",\"timestamp\":\"1768093494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:34:56+05:30"} [2026-01-11 06:34:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNkE3QjhCODc4NEVCNjgzAA== [2026-01-11 06:35:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:05:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCMTcxMTc0OUM4Nzc5MjNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCMTcxMTc0OUM4Nzc5MjNEAA==", "timestamp": "1768093499", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:35:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:35:01] [INFO] Sending instructions to 917202000200 [2026-01-11 06:35:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:35:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:35:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe2acc6da93149e899e700f2ea655d69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCMTcxMTc0OUM4Nzc5MjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCMTcxMTc0OUM4Nzc5MjNEAA==\",\"timestamp\":\"1768093499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:01+05:30"} [2026-01-11 06:35:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCMTcxMTc0OUM4Nzc5MjNEAA== [2026-01-11 06:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCMTcxMTc0OUM4Nzc5MjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCMTcxMTc0OUM4Nzc5MjNEAA==\",\"timestamp\":\"1768093499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:01+05:30"} [2026-01-11 06:35:03] [DEBUG] Ignoring event: delivered [2026-01-11 06:35:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:05:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBODE0NTkxRUUzNEU0RDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBODE0NTkxRUUzNEU0RDhBAA==", "timestamp": "1768093536", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:35:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:35:37] [INFO] Sending instructions to 917202000200 [2026-01-11 06:35:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:35:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:35:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a38a2624d78c494784803e1eb9a7355a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:35:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:05:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNTM0NTU4Mzc4QTQxQzEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNTM0NTU4Mzc4QTQxQzEwAA==", "timestamp": "1768093541", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:35:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:35:43] [INFO] Sending instructions to 917202000200 [2026-01-11 06:35:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:35:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:35:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29bf24baf0b14695b4768eae1edc1be9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBODE0NTkxRUUzNEU0RDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBODE0NTkxRUUzNEU0RDhBAA==\",\"timestamp\":\"1768093536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:43+05:30"} [2026-01-11 06:35:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBODE0NTkxRUUzNEU0RDhBAA== [2026-01-11 06:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBODE0NTkxRUUzNEU0RDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBODE0NTkxRUUzNEU0RDhBAA==\",\"timestamp\":\"1768093536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:43+05:30"} [2026-01-11 06:35:44] [DEBUG] Ignoring event: delivered [2026-01-11 06:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNTM0NTU4Mzc4QTQxQzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNTM0NTU4Mzc4QTQxQzEwAA==\",\"timestamp\":\"1768093541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:43+05:30"} [2026-01-11 06:35:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNTM0NTU4Mzc4QTQxQzEwAA== [2026-01-11 06:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNTM0NTU4Mzc4QTQxQzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNTM0NTU4Mzc4QTQxQzEwAA==\",\"timestamp\":\"1768093541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:43+05:30"} [2026-01-11 06:35:44] [DEBUG] Ignoring event: delivered [2026-01-11 06:35:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:05:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwQUI3RUM1NUJCNzBCMjdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwQUI3RUM1NUJCNzBCMjdDAA==", "timestamp": "1768093547", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:35:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:35:48] [INFO] Sending instructions to 917202000200 [2026-01-11 06:35:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:35:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:35:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f45b8c928bc45f0a8b1b3fd43a51084", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwQUI3RUM1NUJCNzBCMjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwQUI3RUM1NUJCNzBCMjdDAA==\",\"timestamp\":\"1768093547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:51+05:30"} [2026-01-11 06:35:52] [DEBUG] Ignoring event: delivered [2026-01-11 06:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwQUI3RUM1NUJCNzBCMjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwQUI3RUM1NUJCNzBCMjdDAA==\",\"timestamp\":\"1768093547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:51+05:30"} [2026-01-11 06:35:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwQUI3RUM1NUJCNzBCMjdDAA== [2026-01-11 06:35:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:05:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1OEEwRjFFQUYwQTM1MDMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1OEEwRjFFQUYwQTM1MDMzAA==", "timestamp": "1768093552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:35:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:35:54] [INFO] Sending instructions to 917202000200 [2026-01-11 06:35:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:35:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:35:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09724878303244d78684a3fbc785eead", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:35:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:05:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxRkY3QTJCMDEyQTA2QUU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxRkY3QTJCMDEyQTA2QUU3AA==", "timestamp": "1768093557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:35:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:35:59] [INFO] Sending instructions to 917202000200 [2026-01-11 06:35:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:35:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:35:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d101733d298437ab47bdc5b696420da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:35:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1OEEwRjFFQUYwQTM1MDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1OEEwRjFFQUYwQTM1MDMzAA==\",\"timestamp\":\"1768093552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:59+05:30"} [2026-01-11 06:35:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1OEEwRjFFQUYwQTM1MDMzAA== [2026-01-11 06:36:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1OEEwRjFFQUYwQTM1MDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE1OEEwRjFFQUYwQTM1MDMzAA==\",\"timestamp\":\"1768093552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:59+05:30"} [2026-01-11 06:36:00] [DEBUG] Ignoring event: delivered [2026-01-11 06:36:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxRkY3QTJCMDEyQTA2QUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxRkY3QTJCMDEyQTA2QUU3AA==\",\"timestamp\":\"1768093557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:59+05:30"} [2026-01-11 06:36:00] [DEBUG] Ignoring event: delivered [2026-01-11 06:36:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:35:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxRkY3QTJCMDEyQTA2QUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxRkY3QTJCMDEyQTA2QUU3AA==\",\"timestamp\":\"1768093557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:35:59+05:30"} [2026-01-11 06:36:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxRkY3QTJCMDEyQTA2QUU3AA== [2026-01-11 06:36:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:06:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QzFENERDQThDNDM5NDZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QzFENERDQThDNDM5NDZBAA==", "timestamp": "1768093563", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:36:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:36:05] [INFO] Sending instructions to 917202000200 [2026-01-11 06:36:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:36:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:36:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0b4c26c29d642599261b39cbd1235df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:36:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:36:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QzFENERDQThDNDM5NDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QzFENERDQThDNDM5NDZBAA==\",\"timestamp\":\"1768093563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:36:05+05:30"} [2026-01-11 06:36:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QzFENERDQThDNDM5NDZBAA== [2026-01-11 06:36:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:36:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QzFENERDQThDNDM5NDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QzFENERDQThDNDM5NDZBAA==\",\"timestamp\":\"1768093563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:36:05+05:30"} [2026-01-11 06:36:06] [DEBUG] Ignoring event: delivered [2026-01-11 06:36:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:06:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBN0UyNjE0RTFFQUY1ODg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBN0UyNjE0RTFFQUY1ODg0AA==", "timestamp": "1768093599", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:36:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:36:41] [INFO] Sending instructions to 917202000200 [2026-01-11 06:36:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:36:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:36:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5be3fa05b0c2443e85cbfa69c6f02f21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBN0UyNjE0RTFFQUY1ODg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBN0UyNjE0RTFFQUY1ODg0AA==\",\"timestamp\":\"1768093599\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:36:43+05:30"} [2026-01-11 06:36:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBN0UyNjE0RTFFQUY1ODg0AA== [2026-01-11 06:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBN0UyNjE0RTFFQUY1ODg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBN0UyNjE0RTFFQUY1ODg0AA==\",\"timestamp\":\"1768093599\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:36:43+05:30"} [2026-01-11 06:36:43] [DEBUG] Ignoring event: delivered [2026-01-11 06:36:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:06:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFQkJERDhDQTQ0M0UxNThGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFQkJERDhDQTQ0M0UxNThGAA==", "timestamp": "1768093604", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:36:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:36:46] [INFO] Sending instructions to 917202000200 [2026-01-11 06:36:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:36:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:36:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e92cbb31be1b451eb667da6e4cfc490b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:36:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFQkJERDhDQTQ0M0UxNThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFQkJERDhDQTQ0M0UxNThGAA==\",\"timestamp\":\"1768093604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:36:48+05:30"} [2026-01-11 06:36:50] [DEBUG] Ignoring event: delivered [2026-01-11 06:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:36:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFQkJERDhDQTQ0M0UxNThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFQkJERDhDQTQ0M0UxNThGAA==\",\"timestamp\":\"1768093604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:36:48+05:30"} [2026-01-11 06:36:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFQkJERDhDQTQ0M0UxNThGAA== [2026-01-11 06:37:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:07:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMEVDOTNFRTgwMzhCMTBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMEVDOTNFRTgwMzhCMTBGAA==", "timestamp": "1768093640", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:37:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:37:22] [INFO] Sending instructions to 917202000200 [2026-01-11 06:37:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:37:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:37:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33ac16321e314ccd8b3dad96413b8e7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:37:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:37:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMEVDOTNFRTgwMzhCMTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMEVDOTNFRTgwMzhCMTBGAA==\",\"timestamp\":\"1768093640\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:37:26+05:30"} [2026-01-11 06:37:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMEVDOTNFRTgwMzhCMTBGAA== [2026-01-11 06:37:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:37:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMEVDOTNFRTgwMzhCMTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMEVDOTNFRTgwMzhCMTBGAA==\",\"timestamp\":\"1768093640\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:37:26+05:30"} [2026-01-11 06:37:26] [DEBUG] Ignoring event: delivered [2026-01-11 06:37:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:07:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBQUM3NDdBQjhERjA4MEQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBQUM3NDdBQjhERjA4MEQxAA==", "timestamp": "1768093645", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:37:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:37:27] [INFO] Sending instructions to 917202000200 [2026-01-11 06:37:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:37:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:37:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0dc2eb1393f049c98abbf1c3acfe96d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:37:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBQUM3NDdBQjhERjA4MEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBQUM3NDdBQjhERjA4MEQxAA==\",\"timestamp\":\"1768093645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:37:30+05:30"} [2026-01-11 06:37:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBQUM3NDdBQjhERjA4MEQxAA== [2026-01-11 06:37:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBQUM3NDdBQjhERjA4MEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBQUM3NDdBQjhERjA4MEQxAA==\",\"timestamp\":\"1768093645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:37:30+05:30"} [2026-01-11 06:37:30] [DEBUG] Ignoring event: delivered [2026-01-11 06:37:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:07:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNzFFRTRCQ0U1QjREMUE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNzFFRTRCQ0U1QjREMUE2AA==", "timestamp": "1768093651", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:37:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:37:33] [INFO] Sending instructions to 917202000200 [2026-01-11 06:37:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:37:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:37:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "feb38aec773f4d17bf199e9c012f6a10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:37:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNzFFRTRCQ0U1QjREMUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNzFFRTRCQ0U1QjREMUE2AA==\",\"timestamp\":\"1768093651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:37:34+05:30"} [2026-01-11 06:37:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNzFFRTRCQ0U1QjREMUE2AA== [2026-01-11 06:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:37:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNzFFRTRCQ0U1QjREMUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGNzFFRTRCQ0U1QjREMUE2AA==\",\"timestamp\":\"1768093651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:37:34+05:30"} [2026-01-11 06:37:35] [DEBUG] Ignoring event: delivered [2026-01-11 06:37:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:07:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZFNEMyOTlFQ0M2MzE0QjBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZFNEMyOTlFQ0M2MzE0QjBDAA==", "timestamp": "1768093656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:37:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:37:38] [INFO] Sending instructions to 917202000200 [2026-01-11 06:37:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:37:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:37:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bbf74ff77e7499e9f6200c98307f3af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:37:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZFNEMyOTlFQ0M2MzE0QjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZFNEMyOTlFQ0M2MzE0QjBDAA==\",\"timestamp\":\"1768093656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:37:41+05:30"} [2026-01-11 06:37:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZFNEMyOTlFQ0M2MzE0QjBDAA== [2026-01-11 06:37:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZFNEMyOTlFQ0M2MzE0QjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZFNEMyOTlFQ0M2MzE0QjBDAA==\",\"timestamp\":\"1768093656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:37:41+05:30"} [2026-01-11 06:37:42] [DEBUG] Ignoring event: delivered [2026-01-11 06:38:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:08:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMjREQ0JGMTQ1MTY1QUI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMjREQ0JGMTQ1MTY1QUI1AA==", "timestamp": "1768093692", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:38:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:38:13] [INFO] Sending instructions to 917202000200 [2026-01-11 06:38:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:38:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:38:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a81fbe1aa15428499802108305c7e23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMjREQ0JGMTQ1MTY1QUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMjREQ0JGMTQ1MTY1QUI1AA==\",\"timestamp\":\"1768093692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:14+05:30"} [2026-01-11 06:38:15] [DEBUG] Ignoring event: delivered [2026-01-11 06:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMjREQ0JGMTQ1MTY1QUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMjREQ0JGMTQ1MTY1QUI1AA==\",\"timestamp\":\"1768093692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:14+05:30"} [2026-01-11 06:38:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMjREQ0JGMTQ1MTY1QUI1AA== [2026-01-11 06:38:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:08:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3QzA1MDE2QzNERkFEODVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3QzA1MDE2QzNERkFEODVEAA==", "timestamp": "1768093697", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:38:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:38:19] [INFO] Sending instructions to 917202000200 [2026-01-11 06:38:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:38:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:38:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5071e96a1c034c499a0057d3eae5ff26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3QzA1MDE2QzNERkFEODVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3QzA1MDE2QzNERkFEODVEAA==\",\"timestamp\":\"1768093697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:19+05:30"} [2026-01-11 06:38:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3QzA1MDE2QzNERkFEODVEAA== [2026-01-11 06:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3QzA1MDE2QzNERkFEODVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3QzA1MDE2QzNERkFEODVEAA==\",\"timestamp\":\"1768093697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:19+05:30"} [2026-01-11 06:38:20] [DEBUG] Ignoring event: delivered [2026-01-11 06:38:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:08:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NkVDN0JGQkU4RTVGNzY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NkVDN0JGQkU4RTVGNzY1AA==", "timestamp": "1768093703", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:38:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:38:24] [INFO] Sending instructions to 917202000200 [2026-01-11 06:38:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:38:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:38:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a99f1efbe1547b894b7f090e89b16cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NkVDN0JGQkU4RTVGNzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NkVDN0JGQkU4RTVGNzY1AA==\",\"timestamp\":\"1768093703\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:27+05:30"} [2026-01-11 06:38:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NkVDN0JGQkU4RTVGNzY1AA== [2026-01-11 06:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NkVDN0JGQkU4RTVGNzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NkVDN0JGQkU4RTVGNzY1AA==\",\"timestamp\":\"1768093703\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:27+05:30"} [2026-01-11 06:38:28] [DEBUG] Ignoring event: delivered [2026-01-11 06:38:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:08:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCMkY2RUUzODAzQUFFMUIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCMkY2RUUzODAzQUFFMUIzAA==", "timestamp": "1768093708", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:38:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:38:29] [INFO] Sending instructions to 917202000200 [2026-01-11 06:38:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:38:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:38:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79f263be16584443ab85b77c94eeda47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCMkY2RUUzODAzQUFFMUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCMkY2RUUzODAzQUFFMUIzAA==\",\"timestamp\":\"1768093708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:34+05:30"} [2026-01-11 06:38:34] [DEBUG] Ignoring event: delivered [2026-01-11 06:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCMkY2RUUzODAzQUFFMUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCMkY2RUUzODAzQUFFMUIzAA==\",\"timestamp\":\"1768093708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:34+05:30"} [2026-01-11 06:38:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCMkY2RUUzODAzQUFFMUIzAA== [2026-01-11 06:38:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:08:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxNDQ3QjRCMzYyRkU4NUMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxNDQ3QjRCMzYyRkU4NUMwAA==", "timestamp": "1768093713", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:38:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:38:35] [INFO] Sending instructions to 917202000200 [2026-01-11 06:38:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:38:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:38:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "998d41df1f404aad9f7e4823dd34be89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:38:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxNDQ3QjRCMzYyRkU4NUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxNDQ3QjRCMzYyRkU4NUMwAA==\",\"timestamp\":\"1768093713\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:40+05:30"} [2026-01-11 06:38:41] [DEBUG] Ignoring event: delivered [2026-01-11 06:38:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:38:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxNDQ3QjRCMzYyRkU4NUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxNDQ3QjRCMzYyRkU4NUMwAA==\",\"timestamp\":\"1768093713\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:38:40+05:30"} [2026-01-11 06:38:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxNDQ3QjRCMzYyRkU4NUMwAA== [2026-01-11 06:39:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:09:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwNTI0RDcxOTdDMEFFODQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwNTI0RDcxOTdDMEFFODQxAA==", "timestamp": "1768093749", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:39:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:39:10] [INFO] Sending instructions to 917202000200 [2026-01-11 06:39:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:39:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:39:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f8ac7c6678d43318f77d7ee643de135", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:39:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwNTI0RDcxOTdDMEFFODQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwNTI0RDcxOTdDMEFFODQxAA==\",\"timestamp\":\"1768093749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:39:14+05:30"} [2026-01-11 06:39:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwNTI0RDcxOTdDMEFFODQxAA== [2026-01-11 06:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:39:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwNTI0RDcxOTdDMEFFODQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwNTI0RDcxOTdDMEFFODQxAA==\",\"timestamp\":\"1768093749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:39:14+05:30"} [2026-01-11 06:39:15] [DEBUG] Ignoring event: delivered [2026-01-11 06:39:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:09:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyMzJFRTY5NTk2Qjc0MjQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyMzJFRTY5NTk2Qjc0MjQyAA==", "timestamp": "1768093754", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:39:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:39:15] [INFO] Sending instructions to 917202000200 [2026-01-11 06:39:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:39:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:39:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f392f6abeb7945fcbc3f2458059dd65a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:39:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:09:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMDgzMjdEM0VGNTY0MzlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMDgzMjdEM0VGNTY0MzlEAA==", "timestamp": "1768093759", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:39:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:39:21] [INFO] Sending instructions to 917202000200 [2026-01-11 06:39:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:39:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:39:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4f2797a79254a7188253c4a1f6c04a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:39:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyMzJFRTY5NTk2Qjc0MjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyMzJFRTY5NTk2Qjc0MjQyAA==\",\"timestamp\":\"1768093754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:39:22+05:30"} [2026-01-11 06:39:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyMzJFRTY5NTk2Qjc0MjQyAA== [2026-01-11 06:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:39:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyMzJFRTY5NTk2Qjc0MjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyMzJFRTY5NTk2Qjc0MjQyAA==\",\"timestamp\":\"1768093754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:39:22+05:30"} [2026-01-11 06:39:23] [DEBUG] Ignoring event: delivered [2026-01-11 06:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:39:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMDgzMjdEM0VGNTY0MzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMDgzMjdEM0VGNTY0MzlEAA==\",\"timestamp\":\"1768093759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:39:22+05:30"} [2026-01-11 06:39:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMDgzMjdEM0VGNTY0MzlEAA== [2026-01-11 06:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:39:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMDgzMjdEM0VGNTY0MzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMDgzMjdEM0VGNTY0MzlEAA==\",\"timestamp\":\"1768093759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:39:22+05:30"} [2026-01-11 06:39:23] [DEBUG] Ignoring event: delivered [2026-01-11 06:39:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:09:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1RDkwN0EwQ0E2NjRBQUFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1RDkwN0EwQ0E2NjRBQUFFAA==", "timestamp": "1768093795", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:39:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:39:57] [INFO] Sending instructions to 917202000200 [2026-01-11 06:39:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:39:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:39:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc97b50c5afe4ae591120baae9697ada", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:40:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:39:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1RDkwN0EwQ0E2NjRBQUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1RDkwN0EwQ0E2NjRBQUFFAA==\",\"timestamp\":\"1768093795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:39:58+05:30"} [2026-01-11 06:40:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1RDkwN0EwQ0E2NjRBQUFFAA== [2026-01-11 06:40:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:39:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1RDkwN0EwQ0E2NjRBQUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1RDkwN0EwQ0E2NjRBQUFFAA==\",\"timestamp\":\"1768093795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:39:58+05:30"} [2026-01-11 06:40:00] [DEBUG] Ignoring event: delivered [2026-01-11 06:40:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:10:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0Njc4RDNCNDZEQ0U2QTAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0Njc4RDNCNDZEQ0U2QTAwAA==", "timestamp": "1768093801", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:40:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:40:03] [INFO] Sending instructions to 917202000200 [2026-01-11 06:40:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:40:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:40:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b57887f3e5c54717afe1928106e91827", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:40:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0Njc4RDNCNDZEQ0U2QTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0Njc4RDNCNDZEQ0U2QTAwAA==\",\"timestamp\":\"1768093801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:40:03+05:30"} [2026-01-11 06:40:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0Njc4RDNCNDZEQ0U2QTAwAA== [2026-01-11 06:40:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0Njc4RDNCNDZEQ0U2QTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0Njc4RDNCNDZEQ0U2QTAwAA==\",\"timestamp\":\"1768093801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:40:03+05:30"} [2026-01-11 06:40:04] [DEBUG] Ignoring event: delivered [2026-01-11 06:40:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:10:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUYxMTU0ODdEOUY5N0VCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUYxMTU0ODdEOUY5N0VCAA==", "timestamp": "1768093807", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:40:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:40:08] [INFO] Sending instructions to 917202000200 [2026-01-11 06:40:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:40:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:40:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e9955b122674b219536dbf80d8d3698", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:40:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:10:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNUU3NUJCMkZEMzk0REYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNUU3NUJCMkZEMzk0REYwAA==", "timestamp": "1768093812", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:40:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:40:13] [INFO] Sending instructions to 917202000200 [2026-01-11 06:40:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:40:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:40:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33e0873054c845e19bb3ad5340c1de3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:40:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUYxMTU0ODdEOUY5N0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUYxMTU0ODdEOUY5N0VCAA==\",\"timestamp\":\"1768093807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:40:13+05:30"} [2026-01-11 06:40:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUYxMTU0ODdEOUY5N0VCAA== [2026-01-11 06:40:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUYxMTU0ODdEOUY5N0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFMUYxMTU0ODdEOUY5N0VCAA==\",\"timestamp\":\"1768093807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:40:13+05:30"} [2026-01-11 06:40:15] [DEBUG] Ignoring event: delivered [2026-01-11 06:40:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNUU3NUJCMkZEMzk0REYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNUU3NUJCMkZEMzk0REYwAA==\",\"timestamp\":\"1768093812\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:40:14+05:30"} [2026-01-11 06:40:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNUU3NUJCMkZEMzk0REYwAA== [2026-01-11 06:40:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNUU3NUJCMkZEMzk0REYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNUU3NUJCMkZEMzk0REYwAA==\",\"timestamp\":\"1768093812\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:40:14+05:30"} [2026-01-11 06:40:15] [DEBUG] Ignoring event: delivered [2026-01-11 06:40:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:10:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNUVEMTgwRUJEMzg3NEZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNUVEMTgwRUJEMzg3NEZFAA==", "timestamp": "1768093848", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:40:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:40:50] [INFO] Sending instructions to 917202000200 [2026-01-11 06:40:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:40:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:40:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "356bd803db7944b7b8fed22b626e95c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:40:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNUVEMTgwRUJEMzg3NEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNUVEMTgwRUJEMzg3NEZFAA==\",\"timestamp\":\"1768093848\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:40:54+05:30"} [2026-01-11 06:40:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNUVEMTgwRUJEMzg3NEZFAA== [2026-01-11 06:40:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNUVEMTgwRUJEMzg3NEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNUVEMTgwRUJEMzg3NEZFAA==\",\"timestamp\":\"1768093848\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:40:54+05:30"} [2026-01-11 06:40:56] [DEBUG] Ignoring event: delivered [2026-01-11 06:40:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:10:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkyOUIyMURCMDYzRjk5MjVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkyOUIyMURCMDYzRjk5MjVFAA==", "timestamp": "1768093854", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:40:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:40:56] [INFO] Sending instructions to 917202000200 [2026-01-11 06:40:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:40:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:40:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb142361ebb34b068b2aea73060b71d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:41:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:11:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBRjgwQjg3NzQyOTYxQjQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBRjgwQjg3NzQyOTYxQjQxAA==", "timestamp": "1768093860", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:41:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:41:01] [INFO] Sending instructions to 917202000200 [2026-01-11 06:41:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:41:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:41:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91f3fd0c4ef94fd4a2a17e7fad2fbaa1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:41:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkyOUIyMURCMDYzRjk5MjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkyOUIyMURCMDYzRjk5MjVFAA==\",\"timestamp\":\"1768093854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:01+05:30"} [2026-01-11 06:41:02] [DEBUG] Ignoring event: delivered [2026-01-11 06:41:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkyOUIyMURCMDYzRjk5MjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkyOUIyMURCMDYzRjk5MjVFAA==\",\"timestamp\":\"1768093854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:01+05:30"} [2026-01-11 06:41:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkyOUIyMURCMDYzRjk5MjVFAA== [2026-01-11 06:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBRjgwQjg3NzQyOTYxQjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBRjgwQjg3NzQyOTYxQjQxAA==\",\"timestamp\":\"1768093860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:02+05:30"} [2026-01-11 06:41:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBRjgwQjg3NzQyOTYxQjQxAA== [2026-01-11 06:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBRjgwQjg3NzQyOTYxQjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBRjgwQjg3NzQyOTYxQjQxAA==\",\"timestamp\":\"1768093860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:02+05:30"} [2026-01-11 06:41:03] [DEBUG] Ignoring event: delivered [2026-01-11 06:41:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:11:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3RjAzQjVFNzAxMTQ0QzNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3RjAzQjVFNzAxMTQ0QzNEAA==", "timestamp": "1768093896", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:41:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:41:37] [INFO] Sending instructions to 917202000200 [2026-01-11 06:41:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:41:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:41:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dfa0a6dff874fc792a9aad6f87f6da4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:41:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:11:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyMkM4QUVCOTRGRTFBQkNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyMkM4QUVCOTRGRTFBQkNCAA==", "timestamp": "1768093901", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:41:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:41:43] [INFO] Sending instructions to 917202000200 [2026-01-11 06:41:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:41:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:41:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac2bf13935ee4e98b110cdd5ec73f399", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:41:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3RjAzQjVFNzAxMTQ0QzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3RjAzQjVFNzAxMTQ0QzNEAA==\",\"timestamp\":\"1768093896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:44+05:30"} [2026-01-11 06:41:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3RjAzQjVFNzAxMTQ0QzNEAA== [2026-01-11 06:41:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3RjAzQjVFNzAxMTQ0QzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3RjAzQjVFNzAxMTQ0QzNEAA==\",\"timestamp\":\"1768093896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:44+05:30"} [2026-01-11 06:41:45] [DEBUG] Ignoring event: delivered [2026-01-11 06:41:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyMkM4QUVCOTRGRTFBQkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyMkM4QUVCOTRGRTFBQkNCAA==\",\"timestamp\":\"1768093901\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:44+05:30"} [2026-01-11 06:41:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyMkM4QUVCOTRGRTFBQkNCAA== [2026-01-11 06:41:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyMkM4QUVCOTRGRTFBQkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyMkM4QUVCOTRGRTFBQkNCAA==\",\"timestamp\":\"1768093901\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:44+05:30"} [2026-01-11 06:41:45] [DEBUG] Ignoring event: delivered [2026-01-11 06:41:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:11:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyQTFGQ0QzNTdCREZCOEZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyQTFGQ0QzNTdCREZCOEZDAA==", "timestamp": "1768093906", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:41:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:41:48] [INFO] Sending instructions to 917202000200 [2026-01-11 06:41:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:41:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:41:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c20f8cb676484c099693826ced9890e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyQTFGQ0QzNTdCREZCOEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyQTFGQ0QzNTdCREZCOEZDAA==\",\"timestamp\":\"1768093906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:49+05:30"} [2026-01-11 06:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyQTFGQ0QzNTdCREZCOEZDAA== [2026-01-11 06:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyQTFGQ0QzNTdCREZCOEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyQTFGQ0QzNTdCREZCOEZDAA==\",\"timestamp\":\"1768093906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:50+05:30"} [2026-01-11 06:41:51] [DEBUG] Ignoring event: delivered [2026-01-11 06:41:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:11:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc0QTI4MDY3QzQ5RjU2NTM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc0QTI4MDY3QzQ5RjU2NTM5AA==", "timestamp": "1768093912", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:41:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:41:54] [INFO] Sending instructions to 917202000200 [2026-01-11 06:41:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:41:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:41:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "516c5edb532e479e927ef21f90db95b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:41:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc0QTI4MDY3QzQ5RjU2NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc0QTI4MDY3QzQ5RjU2NTM5AA==\",\"timestamp\":\"1768093912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:56+05:30"} [2026-01-11 06:41:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc0QTI4MDY3QzQ5RjU2NTM5AA== [2026-01-11 06:41:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc0QTI4MDY3QzQ5RjU2NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc0QTI4MDY3QzQ5RjU2NTM5AA==\",\"timestamp\":\"1768093912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:41:56+05:30"} [2026-01-11 06:41:57] [DEBUG] Ignoring event: delivered [2026-01-11 06:41:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:11:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYzNzVERjMzRTlFNjM4QjI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYzNzVERjMzRTlFNjM4QjI2AA==", "timestamp": "1768093917", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:41:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:41:59] [INFO] Sending instructions to 917202000200 [2026-01-11 06:41:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:41:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:41:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27ef421d503d4fcb9973e1e0828c34fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:42:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYzNzVERjMzRTlFNjM4QjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYzNzVERjMzRTlFNjM4QjI2AA==\",\"timestamp\":\"1768093917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:02+05:30"} [2026-01-11 06:42:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYzNzVERjMzRTlFNjM4QjI2AA== [2026-01-11 06:42:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYzNzVERjMzRTlFNjM4QjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYzNzVERjMzRTlFNjM4QjI2AA==\",\"timestamp\":\"1768093917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:02+05:30"} [2026-01-11 06:42:02] [DEBUG] Ignoring event: delivered [2026-01-11 06:42:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:12:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwQjNFNDAyNkQ0Q0I2ODM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwQjNFNDAyNkQ0Q0I2ODM0AA==", "timestamp": "1768093922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:42:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:42:04] [INFO] Sending instructions to 917202000200 [2026-01-11 06:42:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:42:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:42:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a4eddebf353499d978d23716411e7c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:42:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:42:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwQjNFNDAyNkQ0Q0I2ODM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwQjNFNDAyNkQ0Q0I2ODM0AA==\",\"timestamp\":\"1768093922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:05+05:30"} [2026-01-11 06:42:07] [DEBUG] Ignoring event: delivered [2026-01-11 06:42:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:42:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwQjNFNDAyNkQ0Q0I2ODM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwQjNFNDAyNkQ0Q0I2ODM0AA==\",\"timestamp\":\"1768093922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:05+05:30"} [2026-01-11 06:42:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwQjNFNDAyNkQ0Q0I2ODM0AA== [2026-01-11 06:42:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:12:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTczRDQ0NDlCNzJBRTMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTczRDQ0NDlCNzJBRTMxAA==", "timestamp": "1768093958", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:42:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:42:40] [INFO] Sending instructions to 917202000200 [2026-01-11 06:42:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:42:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:42:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a35dd43a29a945ba9b90fb734ea6df95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:42:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:12:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5NUExNTZCNEQ1MTMyRERCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5NUExNTZCNEQ1MTMyRERCAA==", "timestamp": "1768093963", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:42:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:42:45] [INFO] Sending instructions to 917202000200 [2026-01-11 06:42:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:42:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:42:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39f1555928ba40a0b2c6fb9fddc46a21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTczRDQ0NDlCNzJBRTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTczRDQ0NDlCNzJBRTMxAA==\",\"timestamp\":\"1768093958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:45+05:30"} [2026-01-11 06:42:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTczRDQ0NDlCNzJBRTMxAA== [2026-01-11 06:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTczRDQ0NDlCNzJBRTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQTczRDQ0NDlCNzJBRTMxAA==\",\"timestamp\":\"1768093958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:45+05:30"} [2026-01-11 06:42:45] [DEBUG] Ignoring event: delivered [2026-01-11 06:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5NUExNTZCNEQ1MTMyRERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5NUExNTZCNEQ1MTMyRERCAA==\",\"timestamp\":\"1768093963\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:45+05:30"} [2026-01-11 06:42:46] [DEBUG] Ignoring event: delivered [2026-01-11 06:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5NUExNTZCNEQ1MTMyRERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5NUExNTZCNEQ1MTMyRERCAA==\",\"timestamp\":\"1768093963\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:45+05:30"} [2026-01-11 06:42:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5NUExNTZCNEQ1MTMyRERCAA== [2026-01-11 06:42:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:12:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NkQzMkFENUVBRDFCQUQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NkQzMkFENUVBRDFCQUQzAA==", "timestamp": "1768093968", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:42:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:42:50] [INFO] Sending instructions to 917202000200 [2026-01-11 06:42:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:42:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:42:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44d50ced2d234c15a49ee92121205ad5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NkQzMkFENUVBRDFCQUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NkQzMkFENUVBRDFCQUQzAA==\",\"timestamp\":\"1768093968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:50+05:30"} [2026-01-11 06:42:51] [DEBUG] Ignoring event: delivered [2026-01-11 06:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NkQzMkFENUVBRDFCQUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NkQzMkFENUVBRDFCQUQzAA==\",\"timestamp\":\"1768093968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:42:50+05:30"} [2026-01-11 06:42:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NkQzMkFENUVBRDFCQUQzAA== [2026-01-11 06:43:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:13:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFRDdEQzY3NzY3MTFDRDMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFRDdEQzY3NzY3MTFDRDMxAA==", "timestamp": "1768094004", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:43:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:43:26] [INFO] Sending instructions to 917202000200 [2026-01-11 06:43:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:43:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:43:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e8e4b6f810c4aebbbaf725997bc3e19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFRDdEQzY3NzY3MTFDRDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFRDdEQzY3NzY3MTFDRDMxAA==\",\"timestamp\":\"1768094004\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:28+05:30"} [2026-01-11 06:43:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFRDdEQzY3NzY3MTFDRDMxAA== [2026-01-11 06:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFRDdEQzY3NzY3MTFDRDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFRDdEQzY3NzY3MTFDRDMxAA==\",\"timestamp\":\"1768094004\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:28+05:30"} [2026-01-11 06:43:29] [DEBUG] Ignoring event: delivered [2026-01-11 06:43:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:13:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTNEODU0RTZFNDUxNzJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTNEODU0RTZFNDUxNzJBAA==", "timestamp": "1768094009", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:43:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:43:31] [INFO] Sending instructions to 917202000200 [2026-01-11 06:43:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:43:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:43:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8eb330e66a64427951eab646ca6fd56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:43:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTNEODU0RTZFNDUxNzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTNEODU0RTZFNDUxNzJBAA==\",\"timestamp\":\"1768094009\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:34+05:30"} [2026-01-11 06:43:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTNEODU0RTZFNDUxNzJBAA== [2026-01-11 06:43:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTNEODU0RTZFNDUxNzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MTNEODU0RTZFNDUxNzJBAA==\",\"timestamp\":\"1768094009\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:34+05:30"} [2026-01-11 06:43:35] [DEBUG] Ignoring event: delivered [2026-01-11 06:43:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:13:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERkE5QUZBN0IzNjBBRkEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERkE5QUZBN0IzNjBBRkEzAA==", "timestamp": "1768094014", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:43:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:43:36] [INFO] Sending instructions to 917202000200 [2026-01-11 06:43:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:43:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:43:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8385552d80a04eb486d8eeb2516effe4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:43:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERkE5QUZBN0IzNjBBRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERkE5QUZBN0IzNjBBRkEzAA==\",\"timestamp\":\"1768094014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:40+05:30"} [2026-01-11 06:43:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERkE5QUZBN0IzNjBBRkEzAA== [2026-01-11 06:43:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERkE5QUZBN0IzNjBBRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERkE5QUZBN0IzNjBBRkEzAA==\",\"timestamp\":\"1768094014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:40+05:30"} [2026-01-11 06:43:41] [DEBUG] Ignoring event: delivered [2026-01-11 06:43:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:13:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNzM4NTVCNUIzMUFERDU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNzM4NTVCNUIzMUFERDU5AA==", "timestamp": "1768094021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:43:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:43:42] [INFO] Sending instructions to 917202000200 [2026-01-11 06:43:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:43:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:43:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9377703b46944315aa72f9725c3f40aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:43:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNzM4NTVCNUIzMUFERDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNzM4NTVCNUIzMUFERDU5AA==\",\"timestamp\":\"1768094021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:45+05:30"} [2026-01-11 06:43:46] [DEBUG] Ignoring event: delivered [2026-01-11 06:43:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNzM4NTVCNUIzMUFERDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNzM4NTVCNUIzMUFERDU5AA==\",\"timestamp\":\"1768094021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:45+05:30"} [2026-01-11 06:43:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNzM4NTVCNUIzMUFERDU5AA== [2026-01-11 06:43:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:13:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDg2ODI1OURGRTJCOTJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDg2ODI1OURGRTJCOTJBAA==", "timestamp": "1768094026", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:43:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:43:47] [INFO] Sending instructions to 917202000200 [2026-01-11 06:43:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:43:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:43:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1899ac5750f94c3cbce6eee429f50fed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:43:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDg2ODI1OURGRTJCOTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDg2ODI1OURGRTJCOTJBAA==\",\"timestamp\":\"1768094026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:51+05:30"} [2026-01-11 06:43:52] [DEBUG] Ignoring event: delivered [2026-01-11 06:43:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDg2ODI1OURGRTJCOTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDg2ODI1OURGRTJCOTJBAA==\",\"timestamp\":\"1768094026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:51+05:30"} [2026-01-11 06:43:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDg2ODI1OURGRTJCOTJBAA== [2026-01-11 06:43:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:13:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNzRENUQ2QTJDRjkwMkZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNzRENUQ2QTJDRjkwMkZEAA==", "timestamp": "1768094031", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:43:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:43:53] [INFO] Sending instructions to 917202000200 [2026-01-11 06:43:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:43:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:43:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a40ba3ee8d5c4488b23aa21f344acf22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:43:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNzRENUQ2QTJDRjkwMkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNzRENUQ2QTJDRjkwMkZEAA==\",\"timestamp\":\"1768094031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:57+05:30"} [2026-01-11 06:43:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNzRENUQ2QTJDRjkwMkZEAA== [2026-01-11 06:43:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:43:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNzRENUQ2QTJDRjkwMkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDNzRENUQ2QTJDRjkwMkZEAA==\",\"timestamp\":\"1768094031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:43:57+05:30"} [2026-01-11 06:43:58] [DEBUG] Ignoring event: delivered [2026-01-11 06:44:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:14:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QUU0NTU5NTZFMjRDRjNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QUU0NTU5NTZFMjRDRjNGAA==", "timestamp": "1768094067", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:44:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:44:29] [INFO] Sending instructions to 917202000200 [2026-01-11 06:44:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:44:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:44:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdb6a06e5bd9482894ce4c0714b9a6ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:44:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:14:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY5RjQ0N0FBOEZBODlGMDNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY5RjQ0N0FBOEZBODlGMDNDAA==", "timestamp": "1768094072", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:44:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:44:34] [INFO] Sending instructions to 917202000200 [2026-01-11 06:44:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:44:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:44:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5b06810be62450b8e33cb713880ba6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:44:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QUU0NTU5NTZFMjRDRjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QUU0NTU5NTZFMjRDRjNGAA==\",\"timestamp\":\"1768094067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:44:34+05:30"} [2026-01-11 06:44:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QUU0NTU5NTZFMjRDRjNGAA== [2026-01-11 06:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:44:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QUU0NTU5NTZFMjRDRjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QUU0NTU5NTZFMjRDRjNGAA==\",\"timestamp\":\"1768094067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:44:34+05:30"} [2026-01-11 06:44:36] [DEBUG] Ignoring event: delivered [2026-01-11 06:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:44:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY5RjQ0N0FBOEZBODlGMDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY5RjQ0N0FBOEZBODlGMDNDAA==\",\"timestamp\":\"1768094072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:44:34+05:30"} [2026-01-11 06:44:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY5RjQ0N0FBOEZBODlGMDNDAA== [2026-01-11 06:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:44:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY5RjQ0N0FBOEZBODlGMDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY5RjQ0N0FBOEZBODlGMDNDAA==\",\"timestamp\":\"1768094072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:44:35+05:30"} [2026-01-11 06:44:36] [DEBUG] Ignoring event: delivered [2026-01-11 06:45:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:15:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1MDdCQUI1RDFDODg4MzVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1MDdCQUI1RDFDODg4MzVCAA==", "timestamp": "1768094109", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:45:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:45:10] [INFO] Sending instructions to 917202000200 [2026-01-11 06:45:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:45:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:45:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a79ad3327504bfa914ba9e107d70274", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:45:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:45:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1MDdCQUI1RDFDODg4MzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1MDdCQUI1RDFDODg4MzVCAA==\",\"timestamp\":\"1768094109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:45:14+05:30"} [2026-01-11 06:45:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1MDdCQUI1RDFDODg4MzVCAA== [2026-01-11 06:45:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:45:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1MDdCQUI1RDFDODg4MzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1MDdCQUI1RDFDODg4MzVCAA==\",\"timestamp\":\"1768094109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:45:14+05:30"} [2026-01-11 06:45:15] [DEBUG] Ignoring event: delivered [2026-01-11 06:45:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:15:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczN0M0NDQxOUQzMzYwQzFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczN0M0NDQxOUQzMzYwQzFGAA==", "timestamp": "1768094114", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:45:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:45:16] [INFO] Sending instructions to 917202000200 [2026-01-11 06:45:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:45:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:45:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "809de09f39fa4ef2bf8e34269e49a19f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:45:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:45:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczN0M0NDQxOUQzMzYwQzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczN0M0NDQxOUQzMzYwQzFGAA==\",\"timestamp\":\"1768094114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:45:21+05:30"} [2026-01-11 06:45:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczN0M0NDQxOUQzMzYwQzFGAA== [2026-01-11 06:45:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:45:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczN0M0NDQxOUQzMzYwQzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczN0M0NDQxOUQzMzYwQzFGAA==\",\"timestamp\":\"1768094114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:45:21+05:30"} [2026-01-11 06:45:22] [DEBUG] Ignoring event: delivered [2026-01-11 06:45:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:15:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5OTk3NEYyNzYwNzlENjE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5OTk3NEYyNzYwNzlENjE0AA==", "timestamp": "1768094120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:45:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:45:22] [INFO] Sending instructions to 917202000200 [2026-01-11 06:45:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:45:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:45:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7beb79e603dc4f2aa9e29e1e938a2662", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:45:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:45:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5OTk3NEYyNzYwNzlENjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5OTk3NEYyNzYwNzlENjE0AA==\",\"timestamp\":\"1768094120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:45:26+05:30"} [2026-01-11 06:45:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5OTk3NEYyNzYwNzlENjE0AA== [2026-01-11 06:45:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:45:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5OTk3NEYyNzYwNzlENjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5OTk3NEYyNzYwNzlENjE0AA==\",\"timestamp\":\"1768094120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:45:26+05:30"} [2026-01-11 06:45:27] [DEBUG] Ignoring event: delivered [2026-01-11 06:45:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:15:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JBNTgzQzQ0ODk4QzdBNjUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JBNTgzQzQ0ODk4QzdBNjUzAA==", "timestamp": "1768094126", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:45:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:45:27] [INFO] Sending instructions to 917202000200 [2026-01-11 06:45:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:45:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:45:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adfc29df1eb94750b0b0950b67cb787d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:45:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:45:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JBNTgzQzQ0ODk4QzdBNjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JBNTgzQzQ0ODk4QzdBNjUzAA==\",\"timestamp\":\"1768094126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:45:33+05:30"} [2026-01-11 06:45:34] [DEBUG] Ignoring event: delivered [2026-01-11 06:45:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:45:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JBNTgzQzQ0ODk4QzdBNjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JBNTgzQzQ0ODk4QzdBNjUzAA==\",\"timestamp\":\"1768094126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:45:33+05:30"} [2026-01-11 06:45:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JBNTgzQzQ0ODk4QzdBNjUzAA== [2026-01-11 06:46:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:16:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMzZDNjA4MzEzRERFOTRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMzZDNjA4MzEzRERFOTRDAA==", "timestamp": "1768094162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:46:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:46:04] [INFO] Sending instructions to 917202000200 [2026-01-11 06:46:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:46:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:46:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a1ac79659f94225832dee03e40568c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:46:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMzZDNjA4MzEzRERFOTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMzZDNjA4MzEzRERFOTRDAA==\",\"timestamp\":\"1768094162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:04+05:30"} [2026-01-11 06:46:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMzZDNjA4MzEzRERFOTRDAA== [2026-01-11 06:46:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMzZDNjA4MzEzRERFOTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMzZDNjA4MzEzRERFOTRDAA==\",\"timestamp\":\"1768094162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:04+05:30"} [2026-01-11 06:46:05] [DEBUG] Ignoring event: delivered [2026-01-11 06:46:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:16:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVEOUM3Njc5MUUwODhDQTA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVEOUM3Njc5MUUwODhDQTA0AA==", "timestamp": "1768094168", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:46:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:46:09] [INFO] Sending instructions to 917202000200 [2026-01-11 06:46:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:46:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:46:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "251a67b5731e40d4974eceed5c7549aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:46:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVEOUM3Njc5MUUwODhDQTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVEOUM3Njc5MUUwODhDQTA0AA==\",\"timestamp\":\"1768094168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:10+05:30"} [2026-01-11 06:46:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVEOUM3Njc5MUUwODhDQTA0AA== [2026-01-11 06:46:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVEOUM3Njc5MUUwODhDQTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVEOUM3Njc5MUUwODhDQTA0AA==\",\"timestamp\":\"1768094168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:10+05:30"} [2026-01-11 06:46:10] [DEBUG] Ignoring event: delivered [2026-01-11 06:46:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:16:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBQzM1REFGNzNCODFGM0RBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBQzM1REFGNzNCODFGM0RBAA==", "timestamp": "1768094173", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:46:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:46:15] [INFO] Sending instructions to 917202000200 [2026-01-11 06:46:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:46:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:46:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ddbe5c3c61794daaa35dbb822de0abd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBQzM1REFGNzNCODFGM0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBQzM1REFGNzNCODFGM0RBAA==\",\"timestamp\":\"1768094173\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:18+05:30"} [2026-01-11 06:46:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBQzM1REFGNzNCODFGM0RBAA== [2026-01-11 06:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBQzM1REFGNzNCODFGM0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNBQzM1REFGNzNCODFGM0RBAA==\",\"timestamp\":\"1768094173\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:18+05:30"} [2026-01-11 06:46:19] [DEBUG] Ignoring event: delivered [2026-01-11 06:46:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:16:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4N0U0RDU4MDQzRDg0MzY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4N0U0RDU4MDQzRDg0MzY1AA==", "timestamp": "1768094180", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:46:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:46:21] [INFO] Sending instructions to 917202000200 [2026-01-11 06:46:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:46:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:46:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bfd855321df84acfbba15b4c2cb59e9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4N0U0RDU4MDQzRDg0MzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4N0U0RDU4MDQzRDg0MzY1AA==\",\"timestamp\":\"1768094180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:25+05:30"} [2026-01-11 06:46:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4N0U0RDU4MDQzRDg0MzY1AA== [2026-01-11 06:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4N0U0RDU4MDQzRDg0MzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4N0U0RDU4MDQzRDg0MzY1AA==\",\"timestamp\":\"1768094180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:25+05:30"} [2026-01-11 06:46:26] [DEBUG] Ignoring event: delivered [2026-01-11 06:46:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:16:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMDQzMkUxMDUyN0M0RjY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMDQzMkUxMDUyN0M0RjY0AA==", "timestamp": "1768094216", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:46:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:46:57] [INFO] Sending instructions to 917202000200 [2026-01-11 06:46:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:46:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:46:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db2f55922c1a4638a020891e3dc3821f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:46:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMDQzMkUxMDUyN0M0RjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMDQzMkUxMDUyN0M0RjY0AA==\",\"timestamp\":\"1768094216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:58+05:30"} [2026-01-11 06:46:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMDQzMkUxMDUyN0M0RjY0AA== [2026-01-11 06:46:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMDQzMkUxMDUyN0M0RjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMDQzMkUxMDUyN0M0RjY0AA==\",\"timestamp\":\"1768094216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:46:59+05:30"} [2026-01-11 06:46:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:47:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:17:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMDUwNEVDODk3RUJENTRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMDUwNEVDODk3RUJENTRFAA==", "timestamp": "1768094221", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:47:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:47:03] [INFO] Sending instructions to 917202000200 [2026-01-11 06:47:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:47:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:47:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb82d2aa1f6e47f8a8c8952ef7d8a1eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMDUwNEVDODk3RUJENTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMDUwNEVDODk3RUJENTRFAA==\",\"timestamp\":\"1768094221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:05+05:30"} [2026-01-11 06:47:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMDUwNEVDODk3RUJENTRFAA== [2026-01-11 06:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMDUwNEVDODk3RUJENTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMDUwNEVDODk3RUJENTRFAA==\",\"timestamp\":\"1768094221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:05+05:30"} [2026-01-11 06:47:06] [DEBUG] Ignoring event: delivered [2026-01-11 06:47:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:17:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0OEQzMkVGMDE5NjJCRDg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0OEQzMkVGMDE5NjJCRDg0AA==", "timestamp": "1768094226", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:47:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:47:08] [INFO] Sending instructions to 917202000200 [2026-01-11 06:47:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:47:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:47:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea47e896c6f04093a53a59307325c553", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:47:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0OEQzMkVGMDE5NjJCRDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0OEQzMkVGMDE5NjJCRDg0AA==\",\"timestamp\":\"1768094226\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:10+05:30"} [2026-01-11 06:47:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0OEQzMkVGMDE5NjJCRDg0AA== [2026-01-11 06:47:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0OEQzMkVGMDE5NjJCRDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0OEQzMkVGMDE5NjJCRDg0AA==\",\"timestamp\":\"1768094226\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:10+05:30"} [2026-01-11 06:47:10] [DEBUG] Ignoring event: delivered [2026-01-11 06:47:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:17:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5M0E5M0YyM0U3NENGNDlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5M0E5M0YyM0U3NENGNDlEAA==", "timestamp": "1768094232", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:47:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:47:14] [INFO] Sending instructions to 917202000200 [2026-01-11 06:47:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:47:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:47:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69cab0fd9072479ab674128cd77d7d50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:47:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5M0E5M0YyM0U3NENGNDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5M0E5M0YyM0U3NENGNDlEAA==\",\"timestamp\":\"1768094232\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:14+05:30"} [2026-01-11 06:47:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5M0E5M0YyM0U3NENGNDlEAA== [2026-01-11 06:47:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5M0E5M0YyM0U3NENGNDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5M0E5M0YyM0U3NENGNDlEAA==\",\"timestamp\":\"1768094232\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:14+05:30"} [2026-01-11 06:47:15] [DEBUG] Ignoring event: delivered [2026-01-11 06:47:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:17:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5Q0FERkEzN0JGNDVEREY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5Q0FERkEzN0JGNDVEREY5AA==", "timestamp": "1768094269", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:47:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:47:51] [INFO] Sending instructions to 917202000200 [2026-01-11 06:47:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:47:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:47:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1ad641358fd42f4a167d27905eca47d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:47:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:17:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2OEI1MjAxRTBBRTk1RjcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2OEI1MjAxRTBBRTk1RjcyAA==", "timestamp": "1768094275", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:47:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:47:56] [INFO] Sending instructions to 917202000200 [2026-01-11 06:47:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:47:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:47:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63b8363cd9be4ee6a69f40c950e2c00b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:47:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5Q0FERkEzN0JGNDVEREY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5Q0FERkEzN0JGNDVEREY5AA==\",\"timestamp\":\"1768094269\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:58+05:30"} [2026-01-11 06:47:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5Q0FERkEzN0JGNDVEREY5AA== [2026-01-11 06:47:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5Q0FERkEzN0JGNDVEREY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5Q0FERkEzN0JGNDVEREY5AA==\",\"timestamp\":\"1768094269\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:58+05:30"} [2026-01-11 06:47:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:47:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2OEI1MjAxRTBBRTk1RjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2OEI1MjAxRTBBRTk1RjcyAA==\",\"timestamp\":\"1768094275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:58+05:30"} [2026-01-11 06:47:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2OEI1MjAxRTBBRTk1RjcyAA== [2026-01-11 06:47:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:47:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2OEI1MjAxRTBBRTk1RjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2OEI1MjAxRTBBRTk1RjcyAA==\",\"timestamp\":\"1768094275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:47:58+05:30"} [2026-01-11 06:47:59] [DEBUG] Ignoring event: delivered [2026-01-11 06:48:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:18:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzQUQ1N0E3RUJDOUVCMEQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzQUQ1N0E3RUJDOUVCMEQwAA==", "timestamp": "1768094280", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:48:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:48:02] [INFO] Sending instructions to 917202000200 [2026-01-11 06:48:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:48:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:48:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8183063ad0ab448a8835fa8f6ac9c23f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzQUQ1N0E3RUJDOUVCMEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzQUQ1N0E3RUJDOUVCMEQwAA==\",\"timestamp\":\"1768094280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:48:04+05:30"} [2026-01-11 06:48:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzQUQ1N0E3RUJDOUVCMEQwAA== [2026-01-11 06:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzQUQ1N0E3RUJDOUVCMEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzQUQ1N0E3RUJDOUVCMEQwAA==\",\"timestamp\":\"1768094280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:48:05+05:30"} [2026-01-11 06:48:06] [DEBUG] Ignoring event: delivered [2026-01-11 06:48:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:18:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5M0FFRDE1QzU4RTg3ODU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5M0FFRDE1QzU4RTg3ODU2AA==", "timestamp": "1768094286", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:48:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:48:08] [INFO] Sending instructions to 917202000200 [2026-01-11 06:48:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:48:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:48:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f94786b53e54953b4ef1d394098abbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:48:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5M0FFRDE1QzU4RTg3ODU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5M0FFRDE1QzU4RTg3ODU2AA==\",\"timestamp\":\"1768094286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:48:09+05:30"} [2026-01-11 06:48:10] [DEBUG] Ignoring event: delivered [2026-01-11 06:48:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5M0FFRDE1QzU4RTg3ODU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5M0FFRDE1QzU4RTg3ODU2AA==\",\"timestamp\":\"1768094286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:48:09+05:30"} [2026-01-11 06:48:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5M0FFRDE1QzU4RTg3ODU2AA== [2026-01-11 06:48:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:18:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUwMzFFNzJGQUIyREQ2NEVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUwMzFFNzJGQUIyREQ2NEVEAA==", "timestamp": "1768094322", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:48:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:48:44] [INFO] Sending instructions to 917202000200 [2026-01-11 06:48:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:48:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:48:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0f9ee18508d4e7c91b69bf3c5844dc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:48:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUwMzFFNzJGQUIyREQ2NEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUwMzFFNzJGQUIyREQ2NEVEAA==\",\"timestamp\":\"1768094322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:48:46+05:30"} [2026-01-11 06:48:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUwMzFFNzJGQUIyREQ2NEVEAA== [2026-01-11 06:48:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUwMzFFNzJGQUIyREQ2NEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUwMzFFNzJGQUIyREQ2NEVEAA==\",\"timestamp\":\"1768094322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:48:46+05:30"} [2026-01-11 06:48:47] [DEBUG] Ignoring event: delivered [2026-01-11 06:48:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:18:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzRDkxMUVEQjVGODJDQ0ZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzRDkxMUVEQjVGODJDQ0ZBAA==", "timestamp": "1768094328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:48:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:48:49] [INFO] Sending instructions to 917202000200 [2026-01-11 06:48:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:48:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:48:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc9d5486b5ad496ea6fea61471de6f0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:48:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzRDkxMUVEQjVGODJDQ0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzRDkxMUVEQjVGODJDQ0ZBAA==\",\"timestamp\":\"1768094328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:48:52+05:30"} [2026-01-11 06:48:54] [DEBUG] Ignoring event: delivered [2026-01-11 06:48:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzRDkxMUVEQjVGODJDQ0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzRDkxMUVEQjVGODJDQ0ZBAA==\",\"timestamp\":\"1768094328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:48:52+05:30"} [2026-01-11 06:48:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzRDkxMUVEQjVGODJDQ0ZBAA== [2026-01-11 06:48:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:18:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxMTBBRDA3RTlFOUM2NzQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxMTBBRDA3RTlFOUM2NzQ2AA==", "timestamp": "1768094333", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:48:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:48:55] [INFO] Sending instructions to 917202000200 [2026-01-11 06:48:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:48:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:48:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b94f8a386ee4f878997f9e0f091a76d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:49:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxMTBBRDA3RTlFOUM2NzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxMTBBRDA3RTlFOUM2NzQ2AA==\",\"timestamp\":\"1768094333\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:09+05:30"} [2026-01-11 06:49:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxMTBBRDA3RTlFOUM2NzQ2AA== [2026-01-11 06:49:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:48:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxMTBBRDA3RTlFOUM2NzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxMTBBRDA3RTlFOUM2NzQ2AA==\",\"timestamp\":\"1768094333\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:09+05:30"} [2026-01-11 06:49:10] [DEBUG] Ignoring event: delivered [2026-01-11 06:49:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:19:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBQkREN0I5NTNBQjM0RDIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBQkREN0I5NTNBQjM0RDIzAA==", "timestamp": "1768094369", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:49:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:49:31] [INFO] Sending instructions to 917202000200 [2026-01-11 06:49:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:49:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:49:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1d2dbe7c4014fef82b5f8b8cb427f28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBQkREN0I5NTNBQjM0RDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBQkREN0I5NTNBQjM0RDIzAA==\",\"timestamp\":\"1768094369\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:33+05:30"} [2026-01-11 06:49:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBQkREN0I5NTNBQjM0RDIzAA== [2026-01-11 06:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBQkREN0I5NTNBQjM0RDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBQkREN0I5NTNBQjM0RDIzAA==\",\"timestamp\":\"1768094369\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:33+05:30"} [2026-01-11 06:49:35] [DEBUG] Ignoring event: delivered [2026-01-11 06:49:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:19:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDODc2QTAxMTM5NDRGMkVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDODc2QTAxMTM5NDRGMkVBAA==", "timestamp": "1768094374", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:49:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:49:36] [INFO] Sending instructions to 917202000200 [2026-01-11 06:49:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:49:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:49:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8789bde5dbba40efb9db294202a0a785", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:49:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDODc2QTAxMTM5NDRGMkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDODc2QTAxMTM5NDRGMkVBAA==\",\"timestamp\":\"1768094374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:40+05:30"} [2026-01-11 06:49:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDODc2QTAxMTM5NDRGMkVBAA== [2026-01-11 06:49:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDODc2QTAxMTM5NDRGMkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDODc2QTAxMTM5NDRGMkVBAA==\",\"timestamp\":\"1768094374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:40+05:30"} [2026-01-11 06:49:41] [DEBUG] Ignoring event: delivered [2026-01-11 06:49:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:19:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2QjE3RjI0ODJCOThCNjY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2QjE3RjI0ODJCOThCNjY0AA==", "timestamp": "1768094379", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:49:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:49:41] [INFO] Sending instructions to 917202000200 [2026-01-11 06:49:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:49:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:49:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7fa3362af454e048f890cc01011b915", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:49:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2QjE3RjI0ODJCOThCNjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2QjE3RjI0ODJCOThCNjY0AA==\",\"timestamp\":\"1768094379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:46+05:30"} [2026-01-11 06:49:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2QjE3RjI0ODJCOThCNjY0AA== [2026-01-11 06:49:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2QjE3RjI0ODJCOThCNjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2QjE3RjI0ODJCOThCNjY0AA==\",\"timestamp\":\"1768094379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:46+05:30"} [2026-01-11 06:49:47] [DEBUG] Ignoring event: delivered [2026-01-11 06:49:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:19:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRDcyQ0E0QUVBRUYyNTZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRDcyQ0E0QUVBRUYyNTZFAA==", "timestamp": "1768094385", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:49:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:49:47] [INFO] Sending instructions to 917202000200 [2026-01-11 06:49:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:49:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:49:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a72e7d24438446d09de01e3268da7c33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:49:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:19:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFQkU1QzhBRDY0QjYwQjI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFQkU1QzhBRDY0QjYwQjI1AA==", "timestamp": "1768094391", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:49:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:49:53] [INFO] Sending instructions to 917202000200 [2026-01-11 06:49:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:49:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:49:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6eac3b1e6242469683bcf8d8db62c35d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:49:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRDcyQ0E0QUVBRUYyNTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRDcyQ0E0QUVBRUYyNTZFAA==\",\"timestamp\":\"1768094385\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:56+05:30"} [2026-01-11 06:49:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRDcyQ0E0QUVBRUYyNTZFAA== [2026-01-11 06:49:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRDcyQ0E0QUVBRUYyNTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBRDcyQ0E0QUVBRUYyNTZFAA==\",\"timestamp\":\"1768094385\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:56+05:30"} [2026-01-11 06:49:57] [DEBUG] Ignoring event: delivered [2026-01-11 06:49:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFQkU1QzhBRDY0QjYwQjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFQkU1QzhBRDY0QjYwQjI1AA==\",\"timestamp\":\"1768094391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:57+05:30"} [2026-01-11 06:49:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFQkU1QzhBRDY0QjYwQjI1AA== [2026-01-11 06:49:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFQkU1QzhBRDY0QjYwQjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENFQkU1QzhBRDY0QjYwQjI1AA==\",\"timestamp\":\"1768094391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:49:57+05:30"} [2026-01-11 06:49:57] [DEBUG] Ignoring event: delivered [2026-01-11 06:49:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:19:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZENTlGRUU2NjhGNzY2NThDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZENTlGRUU2NjhGNzY2NThDAA==", "timestamp": "1768094396", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:49:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:49:58] [INFO] Sending instructions to 917202000200 [2026-01-11 06:49:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:49:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:49:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b30b14366fd4d9cb3bfb38c782987f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:50:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZENTlGRUU2NjhGNzY2NThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZENTlGRUU2NjhGNzY2NThDAA==\",\"timestamp\":\"1768094396\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:50:04+05:30"} [2026-01-11 06:50:05] [DEBUG] Ignoring event: delivered [2026-01-11 06:50:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:49:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZENTlGRUU2NjhGNzY2NThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZENTlGRUU2NjhGNzY2NThDAA==\",\"timestamp\":\"1768094396\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:50:04+05:30"} [2026-01-11 06:50:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZENTlGRUU2NjhGNzY2NThDAA== [2026-01-11 06:50:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:20:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NTU1QUFEOTU1MTI5MzQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NTU1QUFEOTU1MTI5MzQ4AA==", "timestamp": "1768094433", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:50:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:50:35] [INFO] Sending instructions to 917202000200 [2026-01-11 06:50:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:50:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:50:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8349fcd20341459081aa45aea2582816", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:50:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NTU1QUFEOTU1MTI5MzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NTU1QUFEOTU1MTI5MzQ4AA==\",\"timestamp\":\"1768094433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:50:37+05:30"} [2026-01-11 06:50:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NTU1QUFEOTU1MTI5MzQ4AA== [2026-01-11 06:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:50:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NTU1QUFEOTU1MTI5MzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NTU1QUFEOTU1MTI5MzQ4AA==\",\"timestamp\":\"1768094433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:50:37+05:30"} [2026-01-11 06:50:38] [DEBUG] Ignoring event: delivered [2026-01-11 06:50:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:20:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDA2M0U4MjkzNUZDNzBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDA2M0U4MjkzNUZDNzBFAA==", "timestamp": "1768094438", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:50:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:50:40] [INFO] Sending instructions to 917202000200 [2026-01-11 06:50:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:50:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:50:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7c18f767d6c407392c417196e2c5d1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:50:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:50:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDA2M0U4MjkzNUZDNzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDA2M0U4MjkzNUZDNzBFAA==\",\"timestamp\":\"1768094438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:50:41+05:30"} [2026-01-11 06:50:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDA2M0U4MjkzNUZDNzBFAA== [2026-01-11 06:50:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:50:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDA2M0U4MjkzNUZDNzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENDA2M0U4MjkzNUZDNzBFAA==\",\"timestamp\":\"1768094438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:50:41+05:30"} [2026-01-11 06:50:42] [DEBUG] Ignoring event: delivered [2026-01-11 06:50:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:20:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxRUM5QjU3ODQyQUUzOTY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxRUM5QjU3ODQyQUUzOTY4AA==", "timestamp": "1768094444", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:50:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:50:46] [INFO] Sending instructions to 917202000200 [2026-01-11 06:50:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:50:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:50:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b889be83c9044a65918b9ba9bca1d0b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:50:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:50:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxRUM5QjU3ODQyQUUzOTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxRUM5QjU3ODQyQUUzOTY4AA==\",\"timestamp\":\"1768094444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:50:46+05:30"} [2026-01-11 06:50:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxRUM5QjU3ODQyQUUzOTY4AA== [2026-01-11 06:50:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:50:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxRUM5QjU3ODQyQUUzOTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxRUM5QjU3ODQyQUUzOTY4AA==\",\"timestamp\":\"1768094444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:50:46+05:30"} [2026-01-11 06:50:47] [DEBUG] Ignoring event: delivered [2026-01-11 06:51:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:21:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCMjZGMjZDQTg1N0IzQTMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCMjZGMjZDQTg1N0IzQTMyAA==", "timestamp": "1768094480", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:51:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:51:22] [INFO] Sending instructions to 917202000200 [2026-01-11 06:51:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:51:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:51:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4ce9a4252494fefbaf53c43236de35b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:51:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:51:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCMjZGMjZDQTg1N0IzQTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCMjZGMjZDQTg1N0IzQTMyAA==\",\"timestamp\":\"1768094480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:51:23+05:30"} [2026-01-11 06:51:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCMjZGMjZDQTg1N0IzQTMyAA== [2026-01-11 06:51:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:51:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCMjZGMjZDQTg1N0IzQTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCMjZGMjZDQTg1N0IzQTMyAA==\",\"timestamp\":\"1768094480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:51:23+05:30"} [2026-01-11 06:51:24] [DEBUG] Ignoring event: delivered [2026-01-11 06:51:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:21:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwRTZEMzdBMUJENTgxOUI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwRTZEMzdBMUJENTgxOUI4AA==", "timestamp": "1768094486", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:51:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:51:27] [INFO] Sending instructions to 917202000200 [2026-01-11 06:51:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:51:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:51:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c10896f13cd94ebf836012bdaab44736", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:51:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:21:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE5NzM0MEExRDJFODQzM0Q0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE5NzM0MEExRDJFODQzM0Q0AA==", "timestamp": "1768094491", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:51:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:51:33] [INFO] Sending instructions to 917202000200 [2026-01-11 06:51:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:51:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:51:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2454b8b76523404083855497cc8a588b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwRTZEMzdBMUJENTgxOUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwRTZEMzdBMUJENTgxOUI4AA==\",\"timestamp\":\"1768094486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:51:34+05:30"} [2026-01-11 06:51:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwRTZEMzdBMUJENTgxOUI4AA== [2026-01-11 06:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwRTZEMzdBMUJENTgxOUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwRTZEMzdBMUJENTgxOUI4AA==\",\"timestamp\":\"1768094486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:51:34+05:30"} [2026-01-11 06:51:36] [DEBUG] Ignoring event: delivered [2026-01-11 06:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:51:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE5NzM0MEExRDJFODQzM0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE5NzM0MEExRDJFODQzM0Q0AA==\",\"timestamp\":\"1768094491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:51:35+05:30"} [2026-01-11 06:51:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE5NzM0MEExRDJFODQzM0Q0AA== [2026-01-11 06:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:51:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE5NzM0MEExRDJFODQzM0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE5NzM0MEExRDJFODQzM0Q0AA==\",\"timestamp\":\"1768094491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:51:35+05:30"} [2026-01-11 06:51:36] [DEBUG] Ignoring event: delivered [2026-01-11 06:51:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:21:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5Q0QxODczNjlFN0YwNzkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5Q0QxODczNjlFN0YwNzkxAA==", "timestamp": "1768094496", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:51:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:51:38] [INFO] Sending instructions to 917202000200 [2026-01-11 06:51:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:51:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:51:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95dff771a7e14a28ab8abd82b930ec26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:51:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5Q0QxODczNjlFN0YwNzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5Q0QxODczNjlFN0YwNzkxAA==\",\"timestamp\":\"1768094496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:51:41+05:30"} [2026-01-11 06:51:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5Q0QxODczNjlFN0YwNzkxAA== [2026-01-11 06:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:51:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5Q0QxODczNjlFN0YwNzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5Q0QxODczNjlFN0YwNzkxAA==\",\"timestamp\":\"1768094496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:51:41+05:30"} [2026-01-11 06:51:42] [DEBUG] Ignoring event: delivered [2026-01-11 06:52:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:22:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5NTU2QzQ5NzBBMTUxMkY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5NTU2QzQ5NzBBMTUxMkY0AA==", "timestamp": "1768094533", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:52:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:52:14] [INFO] Sending instructions to 917202000200 [2026-01-11 06:52:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:52:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:52:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8970db9144c545759842f08af3126ab3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:52:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5NTU2QzQ5NzBBMTUxMkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5NTU2QzQ5NzBBMTUxMkY0AA==\",\"timestamp\":\"1768094533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:17+05:30"} [2026-01-11 06:52:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5NTU2QzQ5NzBBMTUxMkY0AA== [2026-01-11 06:52:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5NTU2QzQ5NzBBMTUxMkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5NTU2QzQ5NzBBMTUxMkY0AA==\",\"timestamp\":\"1768094533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:17+05:30"} [2026-01-11 06:52:17] [DEBUG] Ignoring event: delivered [2026-01-11 06:52:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:22:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNGNUIwMjAxNzk0MkRFNEJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNGNUIwMjAxNzk0MkRFNEJEAA==", "timestamp": "1768094538", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:52:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:52:20] [INFO] Sending instructions to 917202000200 [2026-01-11 06:52:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:52:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:52:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6764d9e9d6949ccad518539fc2b5cde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:52:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNGNUIwMjAxNzk0MkRFNEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNGNUIwMjAxNzk0MkRFNEJEAA==\",\"timestamp\":\"1768094538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:23+05:30"} [2026-01-11 06:52:24] [DEBUG] Ignoring event: delivered [2026-01-11 06:52:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNGNUIwMjAxNzk0MkRFNEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNGNUIwMjAxNzk0MkRFNEJEAA==\",\"timestamp\":\"1768094538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:23+05:30"} [2026-01-11 06:52:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNGNUIwMjAxNzk0MkRFNEJEAA== [2026-01-11 06:52:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:22:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxRDA3N0FGMEQ2RkRGRThBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxRDA3N0FGMEQ2RkRGRThBAA==", "timestamp": "1768094543", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:52:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:52:25] [INFO] Sending instructions to 917202000200 [2026-01-11 06:52:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:52:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:52:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44ae386f54ca4a769b07f9f019469249", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:52:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxRDA3N0FGMEQ2RkRGRThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxRDA3N0FGMEQ2RkRGRThBAA==\",\"timestamp\":\"1768094543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:29+05:30"} [2026-01-11 06:52:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxRDA3N0FGMEQ2RkRGRThBAA== [2026-01-11 06:52:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:22:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxNDJDNzYyN0M1OUYwMDQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxNDJDNzYyN0M1OUYwMDQxAA==", "timestamp": "1768094548", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:52:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:52:30] [INFO] Sending instructions to 917202000200 [2026-01-11 06:52:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:52:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:52:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxRDA3N0FGMEQ2RkRGRThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxRDA3N0FGMEQ2RkRGRThBAA==\",\"timestamp\":\"1768094543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:29+05:30"} [2026-01-11 06:52:30] [DEBUG] Ignoring event: delivered [2026-01-11 06:52:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7acef2c4842c446ba656aec06ec28843", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxNDJDNzYyN0M1OUYwMDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxNDJDNzYyN0M1OUYwMDQxAA==\",\"timestamp\":\"1768094548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:31+05:30"} [2026-01-11 06:52:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxNDJDNzYyN0M1OUYwMDQxAA== [2026-01-11 06:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxNDJDNzYyN0M1OUYwMDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxNDJDNzYyN0M1OUYwMDQxAA==\",\"timestamp\":\"1768094548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:31+05:30"} [2026-01-11 06:52:31] [DEBUG] Ignoring event: delivered [2026-01-11 06:52:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:22:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1Nzk0MzM5MEUzOTMyMzhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1Nzk0MzM5MEUzOTMyMzhFAA==", "timestamp": "1768094554", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:52:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:52:35] [INFO] Sending instructions to 917202000200 [2026-01-11 06:52:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:52:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:52:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd504dc3d8234d379d9744024e45d461", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:52:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1Nzk0MzM5MEUzOTMyMzhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1Nzk0MzM5MEUzOTMyMzhFAA==\",\"timestamp\":\"1768094554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:35+05:30"} [2026-01-11 06:52:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1Nzk0MzM5MEUzOTMyMzhFAA== [2026-01-11 06:52:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1Nzk0MzM5MEUzOTMyMzhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1Nzk0MzM5MEUzOTMyMzhFAA==\",\"timestamp\":\"1768094554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:35+05:30"} [2026-01-11 06:52:36] [DEBUG] Ignoring event: delivered [2026-01-11 06:52:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:22:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNzY5RTc2MjhFQUVFQ0QxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNzY5RTc2MjhFQUVFQ0QxAA==", "timestamp": "1768094559", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:52:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:52:40] [INFO] Sending instructions to 917202000200 [2026-01-11 06:52:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:52:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:52:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d9e18d65e62426aaf98fe1179895f35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:52:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNzY5RTc2MjhFQUVFQ0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNzY5RTc2MjhFQUVFQ0QxAA==\",\"timestamp\":\"1768094559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:45+05:30"} [2026-01-11 06:52:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNzY5RTc2MjhFQUVFQ0QxAA== [2026-01-11 06:52:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNzY5RTc2MjhFQUVFQ0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNzY5RTc2MjhFQUVFQ0QxAA==\",\"timestamp\":\"1768094559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:52:45+05:30"} [2026-01-11 06:52:46] [DEBUG] Ignoring event: delivered [2026-01-11 06:53:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:23:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyNEVDRUE3NDMxOTkzNjk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyNEVDRUE3NDMxOTkzNjk5AA==", "timestamp": "1768094594", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:53:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:53:16] [INFO] Sending instructions to 917202000200 [2026-01-11 06:53:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:53:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:53:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80e636197cfc421aafc8592f726676ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:53:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyNEVDRUE3NDMxOTkzNjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyNEVDRUE3NDMxOTkzNjk5AA==\",\"timestamp\":\"1768094594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:53:19+05:30"} [2026-01-11 06:53:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyNEVDRUE3NDMxOTkzNjk5AA== [2026-01-11 06:53:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyNEVDRUE3NDMxOTkzNjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyNEVDRUE3NDMxOTkzNjk5AA==\",\"timestamp\":\"1768094594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:53:19+05:30"} [2026-01-11 06:53:20] [DEBUG] Ignoring event: delivered [2026-01-11 06:53:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:23:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGNzhBQUY4QzlDQTUwODhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGNzhBQUY4QzlDQTUwODhCAA==", "timestamp": "1768094600", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:53:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:53:21] [INFO] Sending instructions to 917202000200 [2026-01-11 06:53:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:53:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:53:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "080c2b171e66440ca8065895c5e0d4f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:53:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGNzhBQUY4QzlDQTUwODhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGNzhBQUY4QzlDQTUwODhCAA==\",\"timestamp\":\"1768094600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:53:24+05:30"} [2026-01-11 06:53:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGNzhBQUY4QzlDQTUwODhCAA== [2026-01-11 06:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:53:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGNzhBQUY4QzlDQTUwODhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGNzhBQUY4QzlDQTUwODhCAA==\",\"timestamp\":\"1768094600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:53:24+05:30"} [2026-01-11 06:53:25] [DEBUG] Ignoring event: delivered [2026-01-11 06:53:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:23:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjVCRDE4MjVCRDcwQzkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjVCRDE4MjVCRDcwQzkyAA==", "timestamp": "1768094636", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:53:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:53:58] [INFO] Sending instructions to 917202000200 [2026-01-11 06:53:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:53:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:53:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56b476d1f6724fb2ac8b2adefd4ff7d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:54:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:53:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjVCRDE4MjVCRDcwQzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjVCRDE4MjVCRDcwQzkyAA==\",\"timestamp\":\"1768094636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:02+05:30"} [2026-01-11 06:54:03] [DEBUG] Ignoring event: delivered [2026-01-11 06:54:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:53:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjVCRDE4MjVCRDcwQzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjVCRDE4MjVCRDcwQzkyAA==\",\"timestamp\":\"1768094636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:02+05:30"} [2026-01-11 06:54:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjVCRDE4MjVCRDcwQzkyAA== [2026-01-11 06:54:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:24:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEOEM3RDI4RTU3ODFBMDE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEOEM3RDI4RTU3ODFBMDE1AA==", "timestamp": "1768094642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:54:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:54:04] [INFO] Sending instructions to 917202000200 [2026-01-11 06:54:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:54:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:54:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2bd0343942d64def80cbdf6016b8c7f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:54:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEOEM3RDI4RTU3ODFBMDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEOEM3RDI4RTU3ODFBMDE1AA==\",\"timestamp\":\"1768094642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:08+05:30"} [2026-01-11 06:54:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEOEM3RDI4RTU3ODFBMDE1AA== [2026-01-11 06:54:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEOEM3RDI4RTU3ODFBMDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEOEM3RDI4RTU3ODFBMDE1AA==\",\"timestamp\":\"1768094642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:08+05:30"} [2026-01-11 06:54:09] [DEBUG] Ignoring event: delivered [2026-01-11 06:54:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:24:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4OTA0RTlGQTVFOTk5RTQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4OTA0RTlGQTVFOTk5RTQ0AA==", "timestamp": "1768094647", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:54:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:54:09] [INFO] Sending instructions to 917202000200 [2026-01-11 06:54:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:54:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:54:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa598b158bf64e1c80f90251ffebaf41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:54:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4OTA0RTlGQTVFOTk5RTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4OTA0RTlGQTVFOTk5RTQ0AA==\",\"timestamp\":\"1768094647\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:12+05:30"} [2026-01-11 06:54:14] [DEBUG] Ignoring event: delivered [2026-01-11 06:54:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4OTA0RTlGQTVFOTk5RTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4OTA0RTlGQTVFOTk5RTQ0AA==\",\"timestamp\":\"1768094647\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:12+05:30"} [2026-01-11 06:54:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4OTA0RTlGQTVFOTk5RTQ0AA== [2026-01-11 06:54:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:24:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NzJBREM0NDg4QzNBN0JFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NzJBREM0NDg4QzNBN0JFAA==", "timestamp": "1768094653", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:54:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:54:15] [INFO] Sending instructions to 917202000200 [2026-01-11 06:54:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:54:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:54:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a04e48ab98034d7c9004b6f9cf5facd0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:54:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NzJBREM0NDg4QzNBN0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NzJBREM0NDg4QzNBN0JFAA==\",\"timestamp\":\"1768094653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:17+05:30"} [2026-01-11 06:54:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NzJBREM0NDg4QzNBN0JFAA== [2026-01-11 06:54:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NzJBREM0NDg4QzNBN0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU0NzJBREM0NDg4QzNBN0JFAA==\",\"timestamp\":\"1768094653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:17+05:30"} [2026-01-11 06:54:17] [DEBUG] Ignoring event: delivered [2026-01-11 06:54:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:24:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDgwQTcwRUMzRjdGRDAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDgwQTcwRUMzRjdGRDAwAA==", "timestamp": "1768094689", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:54:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:54:51] [INFO] Sending instructions to 917202000200 [2026-01-11 06:54:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:54:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:54:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fa784ff5e454fd38ed9b37ff2fd4dd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:54:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDgwQTcwRUMzRjdGRDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDgwQTcwRUMzRjdGRDAwAA==\",\"timestamp\":\"1768094689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:53+05:30"} [2026-01-11 06:54:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDgwQTcwRUMzRjdGRDAwAA== [2026-01-11 06:54:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDgwQTcwRUMzRjdGRDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDgwQTcwRUMzRjdGRDAwAA==\",\"timestamp\":\"1768094689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:53+05:30"} [2026-01-11 06:54:55] [DEBUG] Ignoring event: delivered [2026-01-11 06:54:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:24:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM0MzlBMzhDNDlGNTk3OURCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM0MzlBMzhDNDlGNTk3OURCAA==", "timestamp": "1768094694", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:54:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:54:56] [INFO] Sending instructions to 917202000200 [2026-01-11 06:54:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:54:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:54:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17b69e74c07f4347a0983bf244830ab4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:55:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM0MzlBMzhDNDlGNTk3OURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM0MzlBMzhDNDlGNTk3OURCAA==\",\"timestamp\":\"1768094694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:59+05:30"} [2026-01-11 06:55:00] [DEBUG] Ignoring event: delivered [2026-01-11 06:55:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM0MzlBMzhDNDlGNTk3OURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM0MzlBMzhDNDlGNTk3OURCAA==\",\"timestamp\":\"1768094694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:54:59+05:30"} [2026-01-11 06:55:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM0MzlBMzhDNDlGNTk3OURCAA== [2026-01-11 06:55:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:25:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3MTY0REMzMDBBRENDNzZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3MTY0REMzMDBBRENDNzZCAA==", "timestamp": "1768094699", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:55:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:55:01] [INFO] Sending instructions to 917202000200 [2026-01-11 06:55:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:55:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:55:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a87a39bef8648c38665520600a3cba3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:55:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:25:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyMTlCMDFGRkRBRjY5MEJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyMTlCMDFGRkRBRjY5MEJBAA==", "timestamp": "1768094704", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:55:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:55:06] [INFO] Sending instructions to 917202000200 [2026-01-11 06:55:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:55:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:55:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03d16ecfb42645deb8990d5de557f302", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3MTY0REMzMDBBRENDNzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3MTY0REMzMDBBRENDNzZCAA==\",\"timestamp\":\"1768094699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:07+05:30"} [2026-01-11 06:55:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3MTY0REMzMDBBRENDNzZCAA== [2026-01-11 06:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3MTY0REMzMDBBRENDNzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3MTY0REMzMDBBRENDNzZCAA==\",\"timestamp\":\"1768094699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:07+05:30"} [2026-01-11 06:55:08] [DEBUG] Ignoring event: delivered [2026-01-11 06:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyMTlCMDFGRkRBRjY5MEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyMTlCMDFGRkRBRjY5MEJBAA==\",\"timestamp\":\"1768094704\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:07+05:30"} [2026-01-11 06:55:08] [DEBUG] Ignoring event: delivered [2026-01-11 06:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyMTlCMDFGRkRBRjY5MEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyMTlCMDFGRkRBRjY5MEJBAA==\",\"timestamp\":\"1768094704\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:07+05:30"} [2026-01-11 06:55:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyMTlCMDFGRkRBRjY5MEJBAA== [2026-01-11 06:55:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:25:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBOEY2N0VFQzVBMjJDOTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBOEY2N0VFQzVBMjJDOTU5AA==", "timestamp": "1768094709", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:55:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:55:12] [INFO] Sending instructions to 917202000200 [2026-01-11 06:55:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:55:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:55:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a31f8f7de5144c128a918b8da59d8ff3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:55:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBOEY2N0VFQzVBMjJDOTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBOEY2N0VFQzVBMjJDOTU5AA==\",\"timestamp\":\"1768094709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:15+05:30"} [2026-01-11 06:55:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBOEY2N0VFQzVBMjJDOTU5AA== [2026-01-11 06:55:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBOEY2N0VFQzVBMjJDOTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBOEY2N0VFQzVBMjJDOTU5AA==\",\"timestamp\":\"1768094709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:15+05:30"} [2026-01-11 06:55:16] [DEBUG] Ignoring event: delivered [2026-01-11 06:55:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:25:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU1MjM2NzYxNTkxOTg4RUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU1MjM2NzYxNTkxOTg4RUFDAA==", "timestamp": "1768094715", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:55:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:55:17] [INFO] Sending instructions to 917202000200 [2026-01-11 06:55:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:55:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:55:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d9b09b92bb84f4580c68853ec842531", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:55:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU1MjM2NzYxNTkxOTg4RUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU1MjM2NzYxNTkxOTg4RUFDAA==\",\"timestamp\":\"1768094715\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:21+05:30"} [2026-01-11 06:55:22] [DEBUG] Ignoring event: delivered [2026-01-11 06:55:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU1MjM2NzYxNTkxOTg4RUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU1MjM2NzYxNTkxOTg4RUFDAA==\",\"timestamp\":\"1768094715\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:21+05:30"} [2026-01-11 06:55:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU1MjM2NzYxNTkxOTg4RUFDAA== [2026-01-11 06:55:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:25:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNDczMkRDNDAzQTJDNjQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNDczMkRDNDAzQTJDNjQ1AA==", "timestamp": "1768094721", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:55:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:55:22] [INFO] Sending instructions to 917202000200 [2026-01-11 06:55:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:55:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:55:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff3f283f9c8848b1b74d0321d452063b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:55:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNDczMkRDNDAzQTJDNjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNDczMkRDNDAzQTJDNjQ1AA==\",\"timestamp\":\"1768094721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:28+05:30"} [2026-01-11 06:55:29] [DEBUG] Ignoring event: delivered [2026-01-11 06:55:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNDczMkRDNDAzQTJDNjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNDczMkRDNDAzQTJDNjQ1AA==\",\"timestamp\":\"1768094721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:55:28+05:30"} [2026-01-11 06:55:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNDczMkRDNDAzQTJDNjQ1AA== [2026-01-11 06:55:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:25:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwODMyRTM1MEU3QTcxNEU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwODMyRTM1MEU3QTcxNEU2AA==", "timestamp": "1768094757", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:55:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:55:58] [INFO] Sending instructions to 917202000200 [2026-01-11 06:55:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:55:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:55:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d45b99d5776648d6a96d6a3ccdd60cb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:56:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwODMyRTM1MEU3QTcxNEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwODMyRTM1MEU3QTcxNEU2AA==\",\"timestamp\":\"1768094757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:01+05:30"} [2026-01-11 06:56:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwODMyRTM1MEU3QTcxNEU2AA== [2026-01-11 06:56:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwODMyRTM1MEU3QTcxNEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkwODMyRTM1MEU3QTcxNEU2AA==\",\"timestamp\":\"1768094757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:01+05:30"} [2026-01-11 06:56:01] [DEBUG] Ignoring event: delivered [2026-01-11 06:56:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:26:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc3ODI0NUVEQTAwM0ZDOEMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc3ODI0NUVEQTAwM0ZDOEMzAA==", "timestamp": "1768094762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:56:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:56:04] [INFO] Sending instructions to 917202000200 [2026-01-11 06:56:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:56:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:56:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99c009ea7eb746d69c2e0ba2a8f757ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:56:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc3ODI0NUVEQTAwM0ZDOEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc3ODI0NUVEQTAwM0ZDOEMzAA==\",\"timestamp\":\"1768094762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:06+05:30"} [2026-01-11 06:56:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc3ODI0NUVEQTAwM0ZDOEMzAA== [2026-01-11 06:56:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc3ODI0NUVEQTAwM0ZDOEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc3ODI0NUVEQTAwM0ZDOEMzAA==\",\"timestamp\":\"1768094762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:06+05:30"} [2026-01-11 06:56:07] [DEBUG] Ignoring event: delivered [2026-01-11 06:56:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:26:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDMEQ0RDg3NzEwM0M4OTc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDMEQ0RDg3NzEwM0M4OTc4AA==", "timestamp": "1768094798", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:56:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:56:40] [INFO] Sending instructions to 917202000200 [2026-01-11 06:56:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:56:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:56:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8cea3735af23462db579ea99f4e0c544", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:56:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDMEQ0RDg3NzEwM0M4OTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDMEQ0RDg3NzEwM0M4OTc4AA==\",\"timestamp\":\"1768094798\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:42+05:30"} [2026-01-11 06:56:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDMEQ0RDg3NzEwM0M4OTc4AA== [2026-01-11 06:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDMEQ0RDg3NzEwM0M4OTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDMEQ0RDg3NzEwM0M4OTc4AA==\",\"timestamp\":\"1768094798\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:42+05:30"} [2026-01-11 06:56:44] [DEBUG] Ignoring event: delivered [2026-01-11 06:56:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:26:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDOEFBODVBOTRDQjI4Mzg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDOEFBODVBOTRDQjI4Mzg3AA==", "timestamp": "1768094803", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:56:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:56:45] [INFO] Sending instructions to 917202000200 [2026-01-11 06:56:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:56:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:56:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "546e554967d940c79988c2c93180e9ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:56:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDOEFBODVBOTRDQjI4Mzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDOEFBODVBOTRDQjI4Mzg3AA==\",\"timestamp\":\"1768094803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:48+05:30"} [2026-01-11 06:56:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDOEFBODVBOTRDQjI4Mzg3AA== [2026-01-11 06:56:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDOEFBODVBOTRDQjI4Mzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDOEFBODVBOTRDQjI4Mzg3AA==\",\"timestamp\":\"1768094803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:48+05:30"} [2026-01-11 06:56:48] [DEBUG] Ignoring event: delivered [2026-01-11 06:56:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:26:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQjIzRUIwNTk1RDVBMTIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQjIzRUIwNTk1RDVBMTIyAA==", "timestamp": "1768094808", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:56:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:56:50] [INFO] Sending instructions to 917202000200 [2026-01-11 06:56:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:56:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:56:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c189e4738c624e35905dd69a19c948ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:56:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:56:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQjIzRUIwNTk1RDVBMTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQjIzRUIwNTk1RDVBMTIyAA==\",\"timestamp\":\"1768094808\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:54+05:30"} [2026-01-11 06:56:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQjIzRUIwNTk1RDVBMTIyAA== [2026-01-11 06:56:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:56:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQjIzRUIwNTk1RDVBMTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQjIzRUIwNTk1RDVBMTIyAA==\",\"timestamp\":\"1768094808\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:56:54+05:30"} [2026-01-11 06:56:55] [DEBUG] Ignoring event: delivered [2026-01-11 06:57:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:27:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFRDYwRTNGNzUyMjUwOEY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFRDYwRTNGNzUyMjUwOEY3AA==", "timestamp": "1768094845", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:57:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:57:26] [INFO] Sending instructions to 917202000200 [2026-01-11 06:57:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:57:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:57:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fa5d661c6484662894c2b35c2bce035", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:57:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFRDYwRTNGNzUyMjUwOEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFRDYwRTNGNzUyMjUwOEY3AA==\",\"timestamp\":\"1768094845\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:30+05:30"} [2026-01-11 06:57:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFRDYwRTNGNzUyMjUwOEY3AA== [2026-01-11 06:57:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFRDYwRTNGNzUyMjUwOEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFRDYwRTNGNzUyMjUwOEY3AA==\",\"timestamp\":\"1768094845\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:30+05:30"} [2026-01-11 06:57:31] [DEBUG] Ignoring event: delivered [2026-01-11 06:57:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:27:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCNUFGMjAyOEQ2NDYwNjNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCNUFGMjAyOEQ2NDYwNjNFAA==", "timestamp": "1768094850", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:57:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:57:32] [INFO] Sending instructions to 917202000200 [2026-01-11 06:57:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:57:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:57:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "340e95811cd94b98aaf3013bec2b52f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:57:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:27:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM1Qjg2NDEwMDIwOEM1NjZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM1Qjg2NDEwMDIwOEM1NjZCAA==", "timestamp": "1768094855", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:57:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:57:36] [INFO] Sending instructions to 917202000200 [2026-01-11 06:57:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:57:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:57:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "defa6b8c87b8483693290f6fc44707f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCNUFGMjAyOEQ2NDYwNjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCNUFGMjAyOEQ2NDYwNjNFAA==\",\"timestamp\":\"1768094850\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:37+05:30"} [2026-01-11 06:57:38] [DEBUG] Ignoring event: delivered [2026-01-11 06:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCNUFGMjAyOEQ2NDYwNjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCNUFGMjAyOEQ2NDYwNjNFAA==\",\"timestamp\":\"1768094850\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:37+05:30"} [2026-01-11 06:57:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCNUFGMjAyOEQ2NDYwNjNFAA== [2026-01-11 06:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM1Qjg2NDEwMDIwOEM1NjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM1Qjg2NDEwMDIwOEM1NjZCAA==\",\"timestamp\":\"1768094855\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:37+05:30"} [2026-01-11 06:57:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM1Qjg2NDEwMDIwOEM1NjZCAA== [2026-01-11 06:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM1Qjg2NDEwMDIwOEM1NjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM1Qjg2NDEwMDIwOEM1NjZCAA==\",\"timestamp\":\"1768094855\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:37+05:30"} [2026-01-11 06:57:38] [DEBUG] Ignoring event: delivered [2026-01-11 06:57:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:27:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyRTY1RjBFNDZERTAyQjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyRTY1RjBFNDZERTAyQjMyAA==", "timestamp": "1768094860", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:57:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:57:42] [INFO] Sending instructions to 917202000200 [2026-01-11 06:57:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:57:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:57:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a374decab674691af657fd88985fdf9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:57:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyRTY1RjBFNDZERTAyQjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyRTY1RjBFNDZERTAyQjMyAA==\",\"timestamp\":\"1768094860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:42+05:30"} [2026-01-11 06:57:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyRTY1RjBFNDZERTAyQjMyAA== [2026-01-11 06:57:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyRTY1RjBFNDZERTAyQjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyRTY1RjBFNDZERTAyQjMyAA==\",\"timestamp\":\"1768094860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:42+05:30"} [2026-01-11 06:57:43] [DEBUG] Ignoring event: delivered [2026-01-11 06:57:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:27:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJCNUZBQzQ2NzgzMTYyMUU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJCNUZBQzQ2NzgzMTYyMUU5AA==", "timestamp": "1768094865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:57:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:57:47] [INFO] Sending instructions to 917202000200 [2026-01-11 06:57:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:57:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:57:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ef5bd6a71574647b6a699b5c1aaf3d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:57:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJCNUZBQzQ2NzgzMTYyMUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJCNUZBQzQ2NzgzMTYyMUU5AA==\",\"timestamp\":\"1768094865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:48+05:30"} [2026-01-11 06:57:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJCNUZBQzQ2NzgzMTYyMUU5AA== [2026-01-11 06:57:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJCNUZBQzQ2NzgzMTYyMUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJCNUZBQzQ2NzgzMTYyMUU5AA==\",\"timestamp\":\"1768094865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:48+05:30"} [2026-01-11 06:57:48] [DEBUG] Ignoring event: delivered [2026-01-11 06:57:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:27:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3Qzg2QzUxMjk3OTVFNDk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3Qzg2QzUxMjk3OTVFNDk4AA==", "timestamp": "1768094871", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:57:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:57:52] [INFO] Sending instructions to 917202000200 [2026-01-11 06:57:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:57:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:57:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83b54ba6906b45dcb9741ef0554f5160", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:57:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3Qzg2QzUxMjk3OTVFNDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3Qzg2QzUxMjk3OTVFNDk4AA==\",\"timestamp\":\"1768094871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:53+05:30"} [2026-01-11 06:57:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3Qzg2QzUxMjk3OTVFNDk4AA== [2026-01-11 06:57:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:57:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3Qzg2QzUxMjk3OTVFNDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3Qzg2QzUxMjk3OTVFNDk4AA==\",\"timestamp\":\"1768094871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:57:53+05:30"} [2026-01-11 06:57:54] [DEBUG] Ignoring event: delivered [2026-01-11 06:58:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:28:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0Q0EwMjlGODA3RTU4NURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0Q0EwMjlGODA3RTU4NURBAA==", "timestamp": "1768094906", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:58:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:58:28] [INFO] Sending instructions to 917202000200 [2026-01-11 06:58:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:58:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:58:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95cb5042bb0f49c9a6282763aad96a79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:58:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0Q0EwMjlGODA3RTU4NURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0Q0EwMjlGODA3RTU4NURBAA==\",\"timestamp\":\"1768094906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:58:29+05:30"} [2026-01-11 06:58:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0Q0EwMjlGODA3RTU4NURBAA== [2026-01-11 06:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:58:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0Q0EwMjlGODA3RTU4NURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0Q0EwMjlGODA3RTU4NURBAA==\",\"timestamp\":\"1768094906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:58:29+05:30"} [2026-01-11 06:58:29] [DEBUG] Ignoring event: delivered [2026-01-11 06:58:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:28:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOUZFQTMzMDhENTQ1NERFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOUZFQTMzMDhENTQ1NERFAA==", "timestamp": "1768094912", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:58:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:58:33] [INFO] Sending instructions to 917202000200 [2026-01-11 06:58:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:58:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:58:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6730dead8f94073b4737702e78a4059", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:58:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:58:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOUZFQTMzMDhENTQ1NERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOUZFQTMzMDhENTQ1NERFAA==\",\"timestamp\":\"1768094912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:58:34+05:30"} [2026-01-11 06:58:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOUZFQTMzMDhENTQ1NERFAA== [2026-01-11 06:58:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:58:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOUZFQTMzMDhENTQ1NERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEOUZFQTMzMDhENTQ1NERFAA==\",\"timestamp\":\"1768094912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:58:34+05:30"} [2026-01-11 06:58:34] [DEBUG] Ignoring event: delivered [2026-01-11 06:59:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:29:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4MkEwODI2QTMwQkE4QUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4MkEwODI2QTMwQkE4QUNEAA==", "timestamp": "1768094947", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:59:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:59:09] [INFO] Sending instructions to 917202000200 [2026-01-11 06:59:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:59:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:59:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff13d4156b8a46c8966ba38b4740f356", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:59:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:59:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4MkEwODI2QTMwQkE4QUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4MkEwODI2QTMwQkE4QUNEAA==\",\"timestamp\":\"1768094947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:59:13+05:30"} [2026-01-11 06:59:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4MkEwODI2QTMwQkE4QUNEAA== [2026-01-11 06:59:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:59:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4MkEwODI2QTMwQkE4QUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4MkEwODI2QTMwQkE4QUNEAA==\",\"timestamp\":\"1768094947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:59:13+05:30"} [2026-01-11 06:59:14] [DEBUG] Ignoring event: delivered [2026-01-11 06:59:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:29:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5NTEyQTNERjUxMTVBRUQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5NTEyQTNERjUxMTVBRUQ2AA==", "timestamp": "1768094952", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:59:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:59:14] [INFO] Sending instructions to 917202000200 [2026-01-11 06:59:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:59:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:59:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f38006ec6fc94ffca29ce35bbe21e24d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:59:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5NTEyQTNERjUxMTVBRUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5NTEyQTNERjUxMTVBRUQ2AA==\",\"timestamp\":\"1768094952\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:59:18+05:30"} [2026-01-11 06:59:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5NTEyQTNERjUxMTVBRUQ2AA== [2026-01-11 06:59:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:59:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5NTEyQTNERjUxMTVBRUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5NTEyQTNERjUxMTVBRUQ2AA==\",\"timestamp\":\"1768094952\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:59:18+05:30"} [2026-01-11 06:59:19] [DEBUG] Ignoring event: delivered [2026-01-11 06:59:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:29:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NjY5MzlBRTUyRjhCRkNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NjY5MzlBRTUyRjhCRkNGAA==", "timestamp": "1768094958", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:59:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 06:59:20] [INFO] Sending instructions to 917202000200 [2026-01-11 06:59:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:59:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:59:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1277fdbc0254bdf93a6c85b76c04729", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:59:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:29:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNTI0NDkwRTdEMTE1RTY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNTI0NDkwRTdEMTE1RTY0AA==", "timestamp": "1768094963", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 06:59:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 06:59:25] [INFO] Sending instructions to 917202000200 [2026-01-11 06:59:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 06:59:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 06:59:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b54f86f27761437a997650149edb696e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 06:59:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:59:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NjY5MzlBRTUyRjhCRkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NjY5MzlBRTUyRjhCRkNGAA==\",\"timestamp\":\"1768094958\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:59:26+05:30"} [2026-01-11 06:59:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NjY5MzlBRTUyRjhCRkNGAA== [2026-01-11 06:59:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:59:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NjY5MzlBRTUyRjhCRkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NjY5MzlBRTUyRjhCRkNGAA==\",\"timestamp\":\"1768094958\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T06:59:26+05:30"} [2026-01-11 06:59:27] [DEBUG] Ignoring event: delivered [2026-01-11 06:59:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:59:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNTI0NDkwRTdEMTE1RTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNTI0NDkwRTdEMTE1RTY0AA==\",\"timestamp\":\"1768094963\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:59:26+05:30"} [2026-01-11 06:59:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNTI0NDkwRTdEMTE1RTY0AA== [2026-01-11 06:59:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T06:59:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNTI0NDkwRTdEMTE1RTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNTI0NDkwRTdEMTE1RTY0AA==\",\"timestamp\":\"1768094963\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T06:59:26+05:30"} [2026-01-11 06:59:27] [DEBUG] Ignoring event: delivered [2026-01-11 07:00:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:30:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTNGQ0RFRDNDRTgzREJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTNGQ0RFRDNDRTgzREJCAA==", "timestamp": "1768094999", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:00:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:00:01] [INFO] Sending instructions to 917202000200 [2026-01-11 07:00:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:00:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:00:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7476f0a0b1cd44ad8dc6b7e1a9d4e0a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:00:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTNGQ0RFRDNDRTgzREJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTNGQ0RFRDNDRTgzREJCAA==\",\"timestamp\":\"1768094999\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:01+05:30"} [2026-01-11 07:00:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTNGQ0RFRDNDRTgzREJCAA== [2026-01-11 07:00:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTNGQ0RFRDNDRTgzREJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTNGQ0RFRDNDRTgzREJCAA==\",\"timestamp\":\"1768094999\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:01+05:30"} [2026-01-11 07:00:02] [DEBUG] Ignoring event: delivered [2026-01-11 07:00:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:30:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQzRFQzBGOTMzRjg2MkE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQzRFQzBGOTMzRjg2MkE2AA==", "timestamp": "1768095004", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:00:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:00:06] [INFO] Sending instructions to 917202000200 [2026-01-11 07:00:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:00:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:00:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fe679010a4f43828af8a05bb64df91d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:00:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQzRFQzBGOTMzRjg2MkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQzRFQzBGOTMzRjg2MkE2AA==\",\"timestamp\":\"1768095004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:07+05:30"} [2026-01-11 07:00:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQzRFQzBGOTMzRjg2MkE2AA== [2026-01-11 07:00:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQzRFQzBGOTMzRjg2MkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQzRFQzBGOTMzRjg2MkE2AA==\",\"timestamp\":\"1768095004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:07+05:30"} [2026-01-11 07:00:08] [DEBUG] Ignoring event: delivered [2026-01-11 07:00:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:30:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNzc4RkEyQTRCREMyNjMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNzc4RkEyQTRCREMyNjMxAA==", "timestamp": "1768095010", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:00:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:00:11] [INFO] Sending instructions to 917202000200 [2026-01-11 07:00:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:00:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:00:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccbc2c52562e4f2f977c29871ee366d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:00:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNzc4RkEyQTRCREMyNjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNzc4RkEyQTRCREMyNjMxAA==\",\"timestamp\":\"1768095010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:14+05:30"} [2026-01-11 07:00:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNzc4RkEyQTRCREMyNjMxAA== [2026-01-11 07:00:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNzc4RkEyQTRCREMyNjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzNzc4RkEyQTRCREMyNjMxAA==\",\"timestamp\":\"1768095010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:14+05:30"} [2026-01-11 07:00:15] [DEBUG] Ignoring event: delivered [2026-01-11 07:00:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:30:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVDQUNEMzE0MEIzMTgwNTNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVDQUNEMzE0MEIzMTgwNTNFAA==", "timestamp": "1768095015", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:00:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:00:17] [INFO] Sending instructions to 917202000200 [2026-01-11 07:00:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:00:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:00:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87c906487d824289a1c4d46eca797b41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:00:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVDQUNEMzE0MEIzMTgwNTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVDQUNEMzE0MEIzMTgwNTNFAA==\",\"timestamp\":\"1768095015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:17+05:30"} [2026-01-11 07:00:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVDQUNEMzE0MEIzMTgwNTNFAA== [2026-01-11 07:00:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVDQUNEMzE0MEIzMTgwNTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVDQUNEMzE0MEIzMTgwNTNFAA==\",\"timestamp\":\"1768095015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:18+05:30"} [2026-01-11 07:00:18] [DEBUG] Ignoring event: delivered [2026-01-11 07:00:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:30:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwNTIxMEVDNDVEMkUwOTUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwNTIxMEVDNDVEMkUwOTUyAA==", "timestamp": "1768095021", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:00:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:00:22] [INFO] Sending instructions to 917202000200 [2026-01-11 07:00:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:00:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:00:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d76528c06bb7468f83004b0337819442", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:00:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwNTIxMEVDNDVEMkUwOTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwNTIxMEVDNDVEMkUwOTUyAA==\",\"timestamp\":\"1768095021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:25+05:30"} [2026-01-11 07:00:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwNTIxMEVDNDVEMkUwOTUyAA== [2026-01-11 07:00:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwNTIxMEVDNDVEMkUwOTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwNTIxMEVDNDVEMkUwOTUyAA==\",\"timestamp\":\"1768095021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:25+05:30"} [2026-01-11 07:00:26] [DEBUG] Ignoring event: delivered [2026-01-11 07:00:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:30:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzNzQwMjgzMjIxMUE4NTUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzNzQwMjgzMjIxMUE4NTUxAA==", "timestamp": "1768095057", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:00:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:00:58] [INFO] Sending instructions to 917202000200 [2026-01-11 07:00:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:00:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:00:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "778556b7de1140dabf2d183195169db5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:00:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzNzQwMjgzMjIxMUE4NTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzNzQwMjgzMjIxMUE4NTUxAA==\",\"timestamp\":\"1768095057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:59+05:30"} [2026-01-11 07:00:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzNzQwMjgzMjIxMUE4NTUxAA== [2026-01-11 07:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:00:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzNzQwMjgzMjIxMUE4NTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzNzQwMjgzMjIxMUE4NTUxAA==\",\"timestamp\":\"1768095057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:00:59+05:30"} [2026-01-11 07:01:00] [DEBUG] Ignoring event: delivered [2026-01-11 07:01:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:31:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFNDM0OTQxNDM3ODkwOEEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFNDM0OTQxNDM3ODkwOEEwAA==", "timestamp": "1768095062", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:01:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:01:04] [INFO] Sending instructions to 917202000200 [2026-01-11 07:01:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:01:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:01:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d75f7c889cbe41ed9867bf803f814b48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFNDM0OTQxNDM3ODkwOEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFNDM0OTQxNDM3ODkwOEEwAA==\",\"timestamp\":\"1768095062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:01:05+05:30"} [2026-01-11 07:01:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFNDM0OTQxNDM3ODkwOEEwAA== [2026-01-11 07:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFNDM0OTQxNDM3ODkwOEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFNDM0OTQxNDM3ODkwOEEwAA==\",\"timestamp\":\"1768095062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:01:05+05:30"} [2026-01-11 07:01:06] [DEBUG] Ignoring event: delivered [2026-01-11 07:01:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:31:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQzNzBFNTE5NDQzNEVGOUI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQzNzBFNTE5NDQzNEVGOUI0AA==", "timestamp": "1768095068", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:01:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:01:09] [INFO] Sending instructions to 917202000200 [2026-01-11 07:01:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:01:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:01:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "486cd69f7a7240b4b446207182824d8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:01:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQzNzBFNTE5NDQzNEVGOUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQzNzBFNTE5NDQzNEVGOUI0AA==\",\"timestamp\":\"1768095068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:01:10+05:30"} [2026-01-11 07:01:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQzNzBFNTE5NDQzNEVGOUI0AA== [2026-01-11 07:01:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQzNzBFNTE5NDQzNEVGOUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQzNzBFNTE5NDQzNEVGOUI0AA==\",\"timestamp\":\"1768095068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:01:11+05:30"} [2026-01-11 07:01:12] [DEBUG] Ignoring event: delivered [2026-01-11 07:01:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:31:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDOTNGRDVFNzQ4MkQwRDUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDOTNGRDVFNzQ4MkQwRDUwAA==", "timestamp": "1768095103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:01:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:01:46] [INFO] Sending instructions to 917202000200 [2026-01-11 07:01:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:01:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:01:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67bec3854d92450a8712dafc2f0a7b92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDOTNGRDVFNzQ4MkQwRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDOTNGRDVFNzQ4MkQwRDUwAA==\",\"timestamp\":\"1768095103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:01:49+05:30"} [2026-01-11 07:01:50] [DEBUG] Ignoring event: delivered [2026-01-11 07:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDOTNGRDVFNzQ4MkQwRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDOTNGRDVFNzQ4MkQwRDUwAA==\",\"timestamp\":\"1768095103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:01:49+05:30"} [2026-01-11 07:01:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDOTNGRDVFNzQ4MkQwRDUwAA== [2026-01-11 07:01:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:31:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVENEVDMDQxM0QzNEE3QTAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVENEVDMDQxM0QzNEE3QTAyAA==", "timestamp": "1768095109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:01:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:01:51] [INFO] Sending instructions to 917202000200 [2026-01-11 07:01:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:01:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:01:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0003c8d447e94ac58b5d481f62958432", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVENEVDMDQxM0QzNEE3QTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVENEVDMDQxM0QzNEE3QTAyAA==\",\"timestamp\":\"1768095109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:01:53+05:30"} [2026-01-11 07:01:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVENEVDMDQxM0QzNEE3QTAyAA== [2026-01-11 07:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVENEVDMDQxM0QzNEE3QTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVENEVDMDQxM0QzNEE3QTAyAA==\",\"timestamp\":\"1768095109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:01:53+05:30"} [2026-01-11 07:01:54] [DEBUG] Ignoring event: delivered [2026-01-11 07:01:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:31:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MTc0MkI3NzAzNTMzNzU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MTc0MkI3NzAzNTMzNzU5AA==", "timestamp": "1768095115", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:01:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:01:56] [INFO] Sending instructions to 917202000200 [2026-01-11 07:01:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:01:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:01:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e335dc96570c420ca5e71ea9888047ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:02:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MTc0MkI3NzAzNTMzNzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MTc0MkI3NzAzNTMzNzU5AA==\",\"timestamp\":\"1768095115\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:01:59+05:30"} [2026-01-11 07:02:00] [DEBUG] Ignoring event: delivered [2026-01-11 07:02:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:32:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBRUE0N0JENzQyRDAzNkQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBRUE0N0JENzQyRDAzNkQ2AA==", "timestamp": "1768095120", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:02:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:02:02] [INFO] Sending instructions to 917202000200 [2026-01-11 07:02:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:02:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:02:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb6c7a87f15946b4a605e6dcb54bdb11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:02:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:02:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBRUE0N0JENzQyRDAzNkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBRUE0N0JENzQyRDAzNkQ2AA==\",\"timestamp\":\"1768095120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:02:02+05:30"} [2026-01-11 07:02:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBRUE0N0JENzQyRDAzNkQ2AA== [2026-01-11 07:02:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:01:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MTc0MkI3NzAzNTMzNzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MTc0MkI3NzAzNTMzNzU5AA==\",\"timestamp\":\"1768095115\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:02:03+05:30"} [2026-01-11 07:02:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MTc0MkI3NzAzNTMzNzU5AA== [2026-01-11 07:02:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:02:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBRUE0N0JENzQyRDAzNkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBRUE0N0JENzQyRDAzNkQ2AA==\",\"timestamp\":\"1768095120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:02:03+05:30"} [2026-01-11 07:02:04] [DEBUG] Ignoring event: delivered [2026-01-11 07:02:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:32:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0NTQ5MzkwMDZFMTlCNERDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0NTQ5MzkwMDZFMTlCNERDAA==", "timestamp": "1768095156", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:02:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:02:40] [INFO] Sending instructions to 917202000200 [2026-01-11 07:02:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:02:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:02:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d4fb7a2d9084282a2c8931d7e6a927f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:02:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:02:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0NTQ5MzkwMDZFMTlCNERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0NTQ5MzkwMDZFMTlCNERDAA==\",\"timestamp\":\"1768095156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:02:42+05:30"} [2026-01-11 07:02:43] [DEBUG] Ignoring event: delivered [2026-01-11 07:02:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:02:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0NTQ5MzkwMDZFMTlCNERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0NTQ5MzkwMDZFMTlCNERDAA==\",\"timestamp\":\"1768095156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:02:42+05:30"} [2026-01-11 07:02:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0NTQ5MzkwMDZFMTlCNERDAA== [2026-01-11 07:02:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:32:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGRUMwMTQ5N0Y0N0VFMDQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGRUMwMTQ5N0Y0N0VFMDQwAA==", "timestamp": "1768095164", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:02:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:02:46] [INFO] Sending instructions to 917202000200 [2026-01-11 07:02:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:02:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:02:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae015174d36f43a19b76dd98c617f02b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:02:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:02:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGRUMwMTQ5N0Y0N0VFMDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGRUMwMTQ5N0Y0N0VFMDQwAA==\",\"timestamp\":\"1768095164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:02:49+05:30"} [2026-01-11 07:02:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGRUMwMTQ5N0Y0N0VFMDQwAA== [2026-01-11 07:02:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:02:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGRUMwMTQ5N0Y0N0VFMDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGRUMwMTQ5N0Y0N0VFMDQwAA==\",\"timestamp\":\"1768095164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:02:49+05:30"} [2026-01-11 07:02:50] [DEBUG] Ignoring event: delivered [2026-01-11 07:02:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:32:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFMjQ2RDhDNUZCNUYzNzBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFMjQ2RDhDNUZCNUYzNzBGAA==", "timestamp": "1768095170", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:02:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:02:52] [INFO] Sending instructions to 917202000200 [2026-01-11 07:02:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:02:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:02:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "031829be36084ebab677581ea7ea68af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:02:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFMjQ2RDhDNUZCNUYzNzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFMjQ2RDhDNUZCNUYzNzBGAA==\",\"timestamp\":\"1768095170\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:02:55+05:30"} [2026-01-11 07:02:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFMjQ2RDhDNUZCNUYzNzBGAA== [2026-01-11 07:02:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFMjQ2RDhDNUZCNUYzNzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFMjQ2RDhDNUZCNUYzNzBGAA==\",\"timestamp\":\"1768095170\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:02:55+05:30"} [2026-01-11 07:02:56] [DEBUG] Ignoring event: delivered [2026-01-11 07:03:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:33:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRTY3NEQxRDQ0RDg3RDc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRTY3NEQxRDQ0RDg3RDc3AA==", "timestamp": "1768095206", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:03:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:03:28] [INFO] Sending instructions to 917202000200 [2026-01-11 07:03:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:03:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:03:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a3a9d8cfc6b4e339f4aa16f8328f661", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:03:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:03:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRTY3NEQxRDQ0RDg3RDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRTY3NEQxRDQ0RDg3RDc3AA==\",\"timestamp\":\"1768095206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:03:31+05:30"} [2026-01-11 07:03:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRTY3NEQxRDQ0RDg3RDc3AA== [2026-01-11 07:03:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:03:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRTY3NEQxRDQ0RDg3RDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRTY3NEQxRDQ0RDg3RDc3AA==\",\"timestamp\":\"1768095206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:03:31+05:30"} [2026-01-11 07:03:32] [DEBUG] Ignoring event: delivered [2026-01-11 07:03:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:33:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTI1RjI0Mzc3NUI3QzFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTI1RjI0Mzc3NUI3QzFDAA==", "timestamp": "1768095212", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:03:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:03:33] [INFO] Sending instructions to 917202000200 [2026-01-11 07:03:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:03:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:03:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "655a47750de14e6b8e06cb0a6f8b732e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:03:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:03:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTI1RjI0Mzc3NUI3QzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTI1RjI0Mzc3NUI3QzFDAA==\",\"timestamp\":\"1768095212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:03:35+05:30"} [2026-01-11 07:03:35] [DEBUG] Ignoring event: delivered [2026-01-11 07:03:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:03:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTI1RjI0Mzc3NUI3QzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTI1RjI0Mzc3NUI3QzFDAA==\",\"timestamp\":\"1768095212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:03:35+05:30"} [2026-01-11 07:03:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxNTI1RjI0Mzc3NUI3QzFDAA== [2026-01-11 07:03:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:33:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NUJEMjRFNTc2Rjc5Mzk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NUJEMjRFNTc2Rjc5Mzk5AA==", "timestamp": "1768095217", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:03:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:03:39] [INFO] Sending instructions to 917202000200 [2026-01-11 07:03:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:03:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:03:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1d796df393240879fd931e8dab68c3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:03:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NUJEMjRFNTc2Rjc5Mzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NUJEMjRFNTc2Rjc5Mzk5AA==\",\"timestamp\":\"1768095217\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:03:44+05:30"} [2026-01-11 07:03:45] [DEBUG] Ignoring event: delivered [2026-01-11 07:03:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NUJEMjRFNTc2Rjc5Mzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NUJEMjRFNTc2Rjc5Mzk5AA==\",\"timestamp\":\"1768095217\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:03:44+05:30"} [2026-01-11 07:03:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NUJEMjRFNTc2Rjc5Mzk5AA== [2026-01-11 07:04:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:34:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGM0UwQTA0ODA3Rjg0OEY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGM0UwQTA0ODA3Rjg0OEY3AA==", "timestamp": "1768095254", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:04:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:04:15] [INFO] Sending instructions to 917202000200 [2026-01-11 07:04:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:04:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:04:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c074317ba30483d93c74226fa4a3f98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:04:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:04:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGM0UwQTA0ODA3Rjg0OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGM0UwQTA0ODA3Rjg0OEY3AA==\",\"timestamp\":\"1768095254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:04:17+05:30"} [2026-01-11 07:04:18] [DEBUG] Ignoring event: delivered [2026-01-11 07:04:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:04:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGM0UwQTA0ODA3Rjg0OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGM0UwQTA0ODA3Rjg0OEY3AA==\",\"timestamp\":\"1768095254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:04:17+05:30"} [2026-01-11 07:04:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGM0UwQTA0ODA3Rjg0OEY3AA== [2026-01-11 07:04:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:34:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4M0Q2ODlDRjc0ODMzOTM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4M0Q2ODlDRjc0ODMzOTM0AA==", "timestamp": "1768095259", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:04:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:04:21] [INFO] Sending instructions to 917202000200 [2026-01-11 07:04:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:04:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:04:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ba290a165dc442a9da813ff4e543512", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:04:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4M0Q2ODlDRjc0ODMzOTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4M0Q2ODlDRjc0ODMzOTM0AA==\",\"timestamp\":\"1768095259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:04:21+05:30"} [2026-01-11 07:04:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4M0Q2ODlDRjc0ODMzOTM0AA== [2026-01-11 07:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:04:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4M0Q2ODlDRjc0ODMzOTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4M0Q2ODlDRjc0ODMzOTM0AA==\",\"timestamp\":\"1768095259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:04:21+05:30"} [2026-01-11 07:04:22] [DEBUG] Ignoring event: delivered [2026-01-11 07:04:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:34:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGQjIwNzIxN0U4NkRBNzFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGQjIwNzIxN0U4NkRBNzFBAA==", "timestamp": "1768095264", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:04:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:04:26] [INFO] Sending instructions to 917202000200 [2026-01-11 07:04:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:04:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:04:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c634a4c192d404291126a485fa4dcc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:04:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:04:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGQjIwNzIxN0U4NkRBNzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGQjIwNzIxN0U4NkRBNzFBAA==\",\"timestamp\":\"1768095264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:04:30+05:30"} [2026-01-11 07:04:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGQjIwNzIxN0U4NkRBNzFBAA== [2026-01-11 07:04:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:04:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGQjIwNzIxN0U4NkRBNzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGQjIwNzIxN0U4NkRBNzFBAA==\",\"timestamp\":\"1768095264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:04:30+05:30"} [2026-01-11 07:04:31] [DEBUG] Ignoring event: delivered [2026-01-11 07:04:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:34:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY3N0UyM0M3NjY0NDk1REY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY3N0UyM0M3NjY0NDk1REY4AA==", "timestamp": "1768095270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:04:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:04:32] [INFO] Sending instructions to 917202000200 [2026-01-11 07:04:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:04:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:04:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "127c00adb1f3419ab3cd2f37f2deb72a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:04:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:04:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY3N0UyM0M3NjY0NDk1REY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY3N0UyM0M3NjY0NDk1REY4AA==\",\"timestamp\":\"1768095270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:04:35+05:30"} [2026-01-11 07:04:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY3N0UyM0M3NjY0NDk1REY4AA== [2026-01-11 07:04:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:04:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY3N0UyM0M3NjY0NDk1REY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY3N0UyM0M3NjY0NDk1REY4AA==\",\"timestamp\":\"1768095270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:04:35+05:30"} [2026-01-11 07:04:36] [DEBUG] Ignoring event: delivered [2026-01-11 07:05:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:35:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZFQTg4NjQ5OTZCRDlFN0MwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZFQTg4NjQ5OTZCRDlFN0MwAA==", "timestamp": "1768095306", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:05:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:05:08] [INFO] Sending instructions to 917202000200 [2026-01-11 07:05:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:05:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:05:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa578cc9ffe44f15be5962844d2010e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:05:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZFQTg4NjQ5OTZCRDlFN0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZFQTg4NjQ5OTZCRDlFN0MwAA==\",\"timestamp\":\"1768095306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:11+05:30"} [2026-01-11 07:05:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZFQTg4NjQ5OTZCRDlFN0MwAA== [2026-01-11 07:05:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZFQTg4NjQ5OTZCRDlFN0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZFQTg4NjQ5OTZCRDlFN0MwAA==\",\"timestamp\":\"1768095306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:11+05:30"} [2026-01-11 07:05:12] [DEBUG] Ignoring event: delivered [2026-01-11 07:05:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:35:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzN0I0Q0JFMTQwQjlBQjE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzN0I0Q0JFMTQwQjlBQjE4AA==", "timestamp": "1768095312", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:05:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:05:14] [INFO] Sending instructions to 917202000200 [2026-01-11 07:05:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:05:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:05:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54c0f5c214384e6aa3a3cf7968aeca2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:05:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzN0I0Q0JFMTQwQjlBQjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzN0I0Q0JFMTQwQjlBQjE4AA==\",\"timestamp\":\"1768095312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:14+05:30"} [2026-01-11 07:05:15] [DEBUG] Ignoring event: delivered [2026-01-11 07:05:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzN0I0Q0JFMTQwQjlBQjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzN0I0Q0JFMTQwQjlBQjE4AA==\",\"timestamp\":\"1768095312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:14+05:30"} [2026-01-11 07:05:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzN0I0Q0JFMTQwQjlBQjE4AA== [2026-01-11 07:05:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:35:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU3OTlGQTU5MUYyQjA5MUQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU3OTlGQTU5MUYyQjA5MUQxAA==", "timestamp": "1768095317", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:05:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:05:19] [INFO] Sending instructions to 917202000200 [2026-01-11 07:05:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:05:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:05:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a928d9228d9e4d0e9e3fe1946f6047fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:05:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU3OTlGQTU5MUYyQjA5MUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU3OTlGQTU5MUYyQjA5MUQxAA==\",\"timestamp\":\"1768095317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:21+05:30"} [2026-01-11 07:05:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU3OTlGQTU5MUYyQjA5MUQxAA== [2026-01-11 07:05:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU3OTlGQTU5MUYyQjA5MUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU3OTlGQTU5MUYyQjA5MUQxAA==\",\"timestamp\":\"1768095317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:21+05:30"} [2026-01-11 07:05:22] [DEBUG] Ignoring event: delivered [2026-01-11 07:05:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:35:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDMEZDQ0M5MUUwRkMwOEEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDMEZDQ0M5MUUwRkMwOEEyAA==", "timestamp": "1768095322", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:05:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:05:24] [INFO] Sending instructions to 917202000200 [2026-01-11 07:05:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:05:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:05:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "323416590f514f6dbf2cc8a20be9f077", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:05:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDMEZDQ0M5MUUwRkMwOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDMEZDQ0M5MUUwRkMwOEEyAA==\",\"timestamp\":\"1768095322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:27+05:30"} [2026-01-11 07:05:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDMEZDQ0M5MUUwRkMwOEEyAA== [2026-01-11 07:05:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDMEZDQ0M5MUUwRkMwOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDMEZDQ0M5MUUwRkMwOEEyAA==\",\"timestamp\":\"1768095322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:27+05:30"} [2026-01-11 07:05:28] [DEBUG] Ignoring event: delivered [2026-01-11 07:05:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:35:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDOUQzNkZEMUU4MTBDNTcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDOUQzNkZEMUU4MTBDNTcwAA==", "timestamp": "1768095327", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:05:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:05:29] [INFO] Sending instructions to 917202000200 [2026-01-11 07:05:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:05:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:05:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b86519df0d9d493bbe9937e53c2e022e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:05:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDOUQzNkZEMUU4MTBDNTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDOUQzNkZEMUU4MTBDNTcwAA==\",\"timestamp\":\"1768095327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:33+05:30"} [2026-01-11 07:05:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDOUQzNkZEMUU4MTBDNTcwAA== [2026-01-11 07:05:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDOUQzNkZEMUU4MTBDNTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDOUQzNkZEMUU4MTBDNTcwAA==\",\"timestamp\":\"1768095327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:33+05:30"} [2026-01-11 07:05:34] [DEBUG] Ignoring event: delivered [2026-01-11 07:05:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:35:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJBODJCMkNDNzJEMURGQjg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJBODJCMkNDNzJEMURGQjg4AA==", "timestamp": "1768095333", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:05:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:05:35] [INFO] Sending instructions to 917202000200 [2026-01-11 07:05:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:05:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:05:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76fe45207b9f430d9d2d3ebbbf6698d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:05:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJBODJCMkNDNzJEMURGQjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJBODJCMkNDNzJEMURGQjg4AA==\",\"timestamp\":\"1768095333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:36+05:30"} [2026-01-11 07:05:37] [DEBUG] Ignoring event: delivered [2026-01-11 07:05:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:05:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJBODJCMkNDNzJEMURGQjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJBODJCMkNDNzJEMURGQjg4AA==\",\"timestamp\":\"1768095333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:05:36+05:30"} [2026-01-11 07:05:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJBODJCMkNDNzJEMURGQjg4AA== [2026-01-11 07:06:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:36:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1RjIxRjMzNkE5N0JFNDA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1RjIxRjMzNkE5N0JFNDA0AA==", "timestamp": "1768095369", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:06:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:06:10] [INFO] Sending instructions to 917202000200 [2026-01-11 07:06:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:06:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:06:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8fe18a473f84ec7b4aa376c2b5e23ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:06:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:06:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1RjIxRjMzNkE5N0JFNDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1RjIxRjMzNkE5N0JFNDA0AA==\",\"timestamp\":\"1768095369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:06:11+05:30"} [2026-01-11 07:06:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1RjIxRjMzNkE5N0JFNDA0AA== [2026-01-11 07:06:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:06:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1RjIxRjMzNkE5N0JFNDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1RjIxRjMzNkE5N0JFNDA0AA==\",\"timestamp\":\"1768095369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:06:11+05:30"} [2026-01-11 07:06:12] [DEBUG] Ignoring event: delivered [2026-01-11 07:06:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:36:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcyRjUzNDFGMDRFM0RCMEFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcyRjUzNDFGMDRFM0RCMEFFAA==", "timestamp": "1768095374", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:06:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:06:16] [INFO] Sending instructions to 917202000200 [2026-01-11 07:06:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:06:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:06:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8074e599843e4c7c89b7fbda04a19dea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:06:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:06:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcyRjUzNDFGMDRFM0RCMEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcyRjUzNDFGMDRFM0RCMEFFAA==\",\"timestamp\":\"1768095374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:06:21+05:30"} [2026-01-11 07:06:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcyRjUzNDFGMDRFM0RCMEFFAA== [2026-01-11 07:06:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:06:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcyRjUzNDFGMDRFM0RCMEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcyRjUzNDFGMDRFM0RCMEFFAA==\",\"timestamp\":\"1768095374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:06:21+05:30"} [2026-01-11 07:06:22] [DEBUG] Ignoring event: delivered [2026-01-11 07:06:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:36:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBCNDg2QTI1MzA4QkZENjVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBCNDg2QTI1MzA4QkZENjVCAA==", "timestamp": "1768095410", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:06:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:06:52] [INFO] Sending instructions to 917202000200 [2026-01-11 07:06:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:06:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:06:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d832e4756984a529497ccb254815e05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:06:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:06:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBCNDg2QTI1MzA4QkZENjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBCNDg2QTI1MzA4QkZENjVCAA==\",\"timestamp\":\"1768095410\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:06:55+05:30"} [2026-01-11 07:06:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBCNDg2QTI1MzA4QkZENjVCAA== [2026-01-11 07:06:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:06:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBCNDg2QTI1MzA4QkZENjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBCNDg2QTI1MzA4QkZENjVCAA==\",\"timestamp\":\"1768095410\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:06:55+05:30"} [2026-01-11 07:06:56] [DEBUG] Ignoring event: delivered [2026-01-11 07:06:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:36:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQjc2N0Q1MEE3QjJCNTU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQjc2N0Q1MEE3QjJCNTU5AA==", "timestamp": "1768095415", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:06:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:06:57] [INFO] Sending instructions to 917202000200 [2026-01-11 07:06:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:06:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:06:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fefbebc6bbfd4d4e87cda6dd22d903ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:07:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:06:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQjc2N0Q1MEE3QjJCNTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQjc2N0Q1MEE3QjJCNTU5AA==\",\"timestamp\":\"1768095415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:06:59+05:30"} [2026-01-11 07:07:00] [DEBUG] Ignoring event: delivered [2026-01-11 07:07:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:06:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQjc2N0Q1MEE3QjJCNTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQjc2N0Q1MEE3QjJCNTU5AA==\",\"timestamp\":\"1768095415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:06:59+05:30"} [2026-01-11 07:07:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQjc2N0Q1MEE3QjJCNTU5AA== [2026-01-11 07:07:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:37:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RTUyQjE3QkYwOUIwMTZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RTUyQjE3QkYwOUIwMTZBAA==", "timestamp": "1768095421", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:07:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:07:03] [INFO] Sending instructions to 917202000200 [2026-01-11 07:07:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:07:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:07:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48557a8fb7024fd5a6b1abca18e3b9de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:07:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RTUyQjE3QkYwOUIwMTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RTUyQjE3QkYwOUIwMTZBAA==\",\"timestamp\":\"1768095421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:03+05:30"} [2026-01-11 07:07:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RTUyQjE3QkYwOUIwMTZBAA== [2026-01-11 07:07:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RTUyQjE3QkYwOUIwMTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RTUyQjE3QkYwOUIwMTZBAA==\",\"timestamp\":\"1768095421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:03+05:30"} [2026-01-11 07:07:03] [DEBUG] Ignoring event: delivered [2026-01-11 07:07:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:37:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3OTM4QTJFQTMwOUUwQUQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3OTM4QTJFQTMwOUUwQUQ0AA==", "timestamp": "1768095427", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:07:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:07:09] [INFO] Sending instructions to 917202000200 [2026-01-11 07:07:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:07:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:07:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96492c39b5c24886ae0858109b77ae96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3OTM4QTJFQTMwOUUwQUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3OTM4QTJFQTMwOUUwQUQ0AA==\",\"timestamp\":\"1768095427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:09+05:30"} [2026-01-11 07:07:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3OTM4QTJFQTMwOUUwQUQ0AA== [2026-01-11 07:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3OTM4QTJFQTMwOUUwQUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3OTM4QTJFQTMwOUUwQUQ0AA==\",\"timestamp\":\"1768095427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:09+05:30"} [2026-01-11 07:07:10] [DEBUG] Ignoring event: delivered [2026-01-11 07:07:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:37:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBBODA3N0Y2RjNBNDk1QTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBBODA3N0Y2RjNBNDk1QTUzAA==", "timestamp": "1768095464", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:07:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:07:45] [INFO] Sending instructions to 917202000200 [2026-01-11 07:07:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:07:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:07:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "857cc951a9424feb91ee9bd39e25eab2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:07:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBBODA3N0Y2RjNBNDk1QTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBBODA3N0Y2RjNBNDk1QTUzAA==\",\"timestamp\":\"1768095464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:46+05:30"} [2026-01-11 07:07:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBBODA3N0Y2RjNBNDk1QTUzAA== [2026-01-11 07:07:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBBODA3N0Y2RjNBNDk1QTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBBODA3N0Y2RjNBNDk1QTUzAA==\",\"timestamp\":\"1768095464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:46+05:30"} [2026-01-11 07:07:47] [DEBUG] Ignoring event: delivered [2026-01-11 07:07:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:37:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzRTBFM0EzQjBEMEY1REVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzRTBFM0EzQjBEMEY1REVCAA==", "timestamp": "1768095469", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:07:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:07:52] [INFO] Sending instructions to 917202000200 [2026-01-11 07:07:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:07:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:07:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2a43f3fef074d4f9cd442e67f10bee8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:07:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzRTBFM0EzQjBEMEY1REVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzRTBFM0EzQjBEMEY1REVCAA==\",\"timestamp\":\"1768095469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:52+05:30"} [2026-01-11 07:07:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzRTBFM0EzQjBEMEY1REVCAA== [2026-01-11 07:07:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzRTBFM0EzQjBEMEY1REVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzRTBFM0EzQjBEMEY1REVCAA==\",\"timestamp\":\"1768095469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:52+05:30"} [2026-01-11 07:07:52] [DEBUG] Ignoring event: delivered [2026-01-11 07:07:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:37:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDM0NBMTg1NUIzNjI5QThGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDM0NBMTg1NUIzNjI5QThGAA==", "timestamp": "1768095476", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:07:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:07:57] [INFO] Sending instructions to 917202000200 [2026-01-11 07:07:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:07:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:07:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de322629ce4f42d489cc6119986c998c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDM0NBMTg1NUIzNjI5QThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDM0NBMTg1NUIzNjI5QThGAA==\",\"timestamp\":\"1768095476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:57+05:30"} [2026-01-11 07:07:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDM0NBMTg1NUIzNjI5QThGAA== [2026-01-11 07:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDM0NBMTg1NUIzNjI5QThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDM0NBMTg1NUIzNjI5QThGAA==\",\"timestamp\":\"1768095476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:07:57+05:30"} [2026-01-11 07:07:59] [DEBUG] Ignoring event: delivered [2026-01-11 07:08:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:38:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1REYyRjQyRjBCMDQ5OUUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1REYyRjQyRjBCMDQ5OUUwAA==", "timestamp": "1768095480", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:08:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:08:02] [INFO] Sending instructions to 917202000200 [2026-01-11 07:08:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:08:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:08:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36ec0b227eec425f88b903eccf4d8c50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:08:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1REYyRjQyRjBCMDQ5OUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1REYyRjQyRjBCMDQ5OUUwAA==\",\"timestamp\":\"1768095480\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:02+05:30"} [2026-01-11 07:08:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1REYyRjQyRjBCMDQ5OUUwAA== [2026-01-11 07:08:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1REYyRjQyRjBCMDQ5OUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1REYyRjQyRjBCMDQ5OUUwAA==\",\"timestamp\":\"1768095480\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:02+05:30"} [2026-01-11 07:08:04] [DEBUG] Ignoring event: delivered [2026-01-11 07:08:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:38:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5QUNFQUVFRTg5NEJGRTJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5QUNFQUVFRTg5NEJGRTJDAA==", "timestamp": "1768095517", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:08:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:08:39] [INFO] Sending instructions to 917202000200 [2026-01-11 07:08:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:08:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:08:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e32e5b340066428c82f032f4a85b4ec3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5QUNFQUVFRTg5NEJGRTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5QUNFQUVFRTg5NEJGRTJDAA==\",\"timestamp\":\"1768095517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:41+05:30"} [2026-01-11 07:08:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5QUNFQUVFRTg5NEJGRTJDAA== [2026-01-11 07:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5QUNFQUVFRTg5NEJGRTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5QUNFQUVFRTg5NEJGRTJDAA==\",\"timestamp\":\"1768095517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:41+05:30"} [2026-01-11 07:08:41] [DEBUG] Ignoring event: delivered [2026-01-11 07:08:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:38:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4NjcxRDMwRENGNDY0RjUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4NjcxRDMwRENGNDY0RjUxAA==", "timestamp": "1768095523", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:08:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:08:45] [INFO] Sending instructions to 917202000200 [2026-01-11 07:08:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:08:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:08:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89438c398b474b52849e52a7cb176e92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:08:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4NjcxRDMwRENGNDY0RjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4NjcxRDMwRENGNDY0RjUxAA==\",\"timestamp\":\"1768095523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:45+05:30"} [2026-01-11 07:08:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4NjcxRDMwRENGNDY0RjUxAA== [2026-01-11 07:08:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4NjcxRDMwRENGNDY0RjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4NjcxRDMwRENGNDY0RjUxAA==\",\"timestamp\":\"1768095523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:45+05:30"} [2026-01-11 07:08:45] [DEBUG] Ignoring event: delivered [2026-01-11 07:08:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:38:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQzg3NzVFRDA5QjFGRjk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQzg3NzVFRDA5QjFGRjk3AA==", "timestamp": "1768095528", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:08:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:08:50] [INFO] Sending instructions to 917202000200 [2026-01-11 07:08:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:08:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:08:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3adff1ad17684bcc87c10fd5e4eb6777", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:08:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQzg3NzVFRDA5QjFGRjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQzg3NzVFRDA5QjFGRjk3AA==\",\"timestamp\":\"1768095528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:53+05:30"} [2026-01-11 07:08:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQzg3NzVFRDA5QjFGRjk3AA== [2026-01-11 07:08:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQzg3NzVFRDA5QjFGRjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQzg3NzVFRDA5QjFGRjk3AA==\",\"timestamp\":\"1768095528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:53+05:30"} [2026-01-11 07:08:54] [DEBUG] Ignoring event: delivered [2026-01-11 07:08:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:38:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQzk1OUNCMzVDNDA1QzU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQzk1OUNCMzVDNDA1QzU0AA==", "timestamp": "1768095533", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:08:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:08:55] [INFO] Sending instructions to 917202000200 [2026-01-11 07:08:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:08:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:08:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c6c1153d98845a884abe9668f431def", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQzk1OUNCMzVDNDA1QzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQzk1OUNCMzVDNDA1QzU0AA==\",\"timestamp\":\"1768095533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:56+05:30"} [2026-01-11 07:08:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQzk1OUNCMzVDNDA1QzU0AA== [2026-01-11 07:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQzk1OUNCMzVDNDA1QzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQzk1OUNCMzVDNDA1QzU0AA==\",\"timestamp\":\"1768095533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:08:56+05:30"} [2026-01-11 07:08:57] [DEBUG] Ignoring event: delivered [2026-01-11 07:09:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:39:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyNjVBQjc2NUVGQTQ5MEJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyNjVBQjc2NUVGQTQ5MEJBAA==", "timestamp": "1768095570", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:09:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:09:32] [INFO] Sending instructions to 917202000200 [2026-01-11 07:09:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:09:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:09:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "089626b8e0474ff8a35608a84343fe8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:09:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyNjVBQjc2NUVGQTQ5MEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyNjVBQjc2NUVGQTQ5MEJBAA==\",\"timestamp\":\"1768095570\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:09:32+05:30"} [2026-01-11 07:09:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyNjVBQjc2NUVGQTQ5MEJBAA== [2026-01-11 07:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:09:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyNjVBQjc2NUVGQTQ5MEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyNjVBQjc2NUVGQTQ5MEJBAA==\",\"timestamp\":\"1768095570\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:09:32+05:30"} [2026-01-11 07:09:32] [DEBUG] Ignoring event: delivered [2026-01-11 07:09:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:39:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMTg0RkY4MTg2Njk5QTYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMTg0RkY4MTg2Njk5QTYyAA==", "timestamp": "1768095575", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:09:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:09:37] [INFO] Sending instructions to 917202000200 [2026-01-11 07:09:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:09:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:09:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca55b79358664c72b48a73321cfdbae1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:09:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMTg0RkY4MTg2Njk5QTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMTg0RkY4MTg2Njk5QTYyAA==\",\"timestamp\":\"1768095575\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:09:37+05:30"} [2026-01-11 07:09:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMTg0RkY4MTg2Njk5QTYyAA== [2026-01-11 07:09:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMTg0RkY4MTg2Njk5QTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMTg0RkY4MTg2Njk5QTYyAA==\",\"timestamp\":\"1768095575\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:09:37+05:30"} [2026-01-11 07:09:38] [DEBUG] Ignoring event: delivered [2026-01-11 07:09:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:39:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4QUYzNDk0QThDQkEzMjk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4QUYzNDk0QThDQkEzMjk2AA==", "timestamp": "1768095582", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:09:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:09:44] [INFO] Sending instructions to 917202000200 [2026-01-11 07:09:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:09:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:09:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3bf5a8a7f1ed41a1be198b931bbe80bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:09:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:09:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4QUYzNDk0QThDQkEzMjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4QUYzNDk0QThDQkEzMjk2AA==\",\"timestamp\":\"1768095582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:09:44+05:30"} [2026-01-11 07:09:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4QUYzNDk0QThDQkEzMjk2AA== [2026-01-11 07:09:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:09:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4QUYzNDk0QThDQkEzMjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4QUYzNDk0QThDQkEzMjk2AA==\",\"timestamp\":\"1768095582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:09:44+05:30"} [2026-01-11 07:09:45] [DEBUG] Ignoring event: delivered [2026-01-11 07:10:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:40:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFM0Q4NkUwMEY1MUU5MDEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFM0Q4NkUwMEY1MUU5MDEwAA==", "timestamp": "1768095619", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:10:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:10:21] [INFO] Sending instructions to 917202000200 [2026-01-11 07:10:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:10:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:10:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e19e9da693b4ddf9669ee3dc6d5bcd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:10:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:10:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFM0Q4NkUwMEY1MUU5MDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFM0Q4NkUwMEY1MUU5MDEwAA==\",\"timestamp\":\"1768095619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:10:22+05:30"} [2026-01-11 07:10:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFM0Q4NkUwMEY1MUU5MDEwAA== [2026-01-11 07:10:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:10:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFM0Q4NkUwMEY1MUU5MDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFM0Q4NkUwMEY1MUU5MDEwAA==\",\"timestamp\":\"1768095619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:10:22+05:30"} [2026-01-11 07:10:23] [DEBUG] Ignoring event: delivered [2026-01-11 07:10:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:40:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyQTBFQUYwNjlFRDJDMzFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyQTBFQUYwNjlFRDJDMzFCAA==", "timestamp": "1768095625", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:10:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:10:27] [INFO] Sending instructions to 917202000200 [2026-01-11 07:10:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:10:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:10:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "787781ef6fdd4004ac751331cbb92aaa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:10:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyQTBFQUYwNjlFRDJDMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyQTBFQUYwNjlFRDJDMzFCAA==\",\"timestamp\":\"1768095625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:10:29+05:30"} [2026-01-11 07:10:31] [DEBUG] Ignoring event: delivered [2026-01-11 07:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:10:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyQTBFQUYwNjlFRDJDMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyQTBFQUYwNjlFRDJDMzFCAA==\",\"timestamp\":\"1768095625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:10:29+05:30"} [2026-01-11 07:10:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQyQTBFQUYwNjlFRDJDMzFCAA== [2026-01-11 07:10:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:40:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBMTI5Q0ZENDYyNzJCNkJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBMTI5Q0ZENDYyNzJCNkJEAA==", "timestamp": "1768095632", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:10:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:10:34] [INFO] Sending instructions to 917202000200 [2026-01-11 07:10:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:10:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:10:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72cf287c997248239d727b14684910ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBMTI5Q0ZENDYyNzJCNkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBMTI5Q0ZENDYyNzJCNkJEAA==\",\"timestamp\":\"1768095632\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:10:36+05:30"} [2026-01-11 07:10:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBMTI5Q0ZENDYyNzJCNkJEAA== [2026-01-11 07:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBMTI5Q0ZENDYyNzJCNkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBMTI5Q0ZENDYyNzJCNkJEAA==\",\"timestamp\":\"1768095632\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:10:36+05:30"} [2026-01-11 07:10:37] [DEBUG] Ignoring event: delivered [2026-01-11 07:11:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:41:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQ0EyMzRFMTY2NzhBMjM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQ0EyMzRFMTY2NzhBMjM1AA==", "timestamp": "1768095668", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:11:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:11:10] [INFO] Sending instructions to 917202000200 [2026-01-11 07:11:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:11:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:11:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aace172913674c0191cc792fb6aa80d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:11:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:41:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MjlFNDU2NEU4RTJGRDNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MjlFNDU2NEU4RTJGRDNDAA==", "timestamp": "1768095673", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:11:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:11:15] [INFO] Sending instructions to 917202000200 [2026-01-11 07:11:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:11:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:11:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fb4aec5c37b48739cdcc7dd4486ae20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:11:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:41:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDOTk2QjIyQTEyMjMyMzMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDOTk2QjIyQTEyMjMyMzMyAA==", "timestamp": "1768095679", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:11:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:11:20] [INFO] Sending instructions to 917202000200 [2026-01-11 07:11:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:11:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:11:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edef82ca3226456190337e884b311c46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:11:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQ0EyMzRFMTY2NzhBMjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQ0EyMzRFMTY2NzhBMjM1AA==\",\"timestamp\":\"1768095668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:11:22+05:30"} [2026-01-11 07:11:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQ0EyMzRFMTY2NzhBMjM1AA== [2026-01-11 07:11:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:11:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MjlFNDU2NEU4RTJGRDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MjlFNDU2NEU4RTJGRDNDAA==\",\"timestamp\":\"1768095673\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:11:24+05:30"} [2026-01-11 07:11:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MjlFNDU2NEU4RTJGRDNDAA== [2026-01-11 07:11:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:41:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1QzczNzJFMUJGRUMxMjQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1QzczNzJFMUJGRUMxMjQxAA==", "timestamp": "1768095684", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:11:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:11:26] [INFO] Sending instructions to 917202000200 [2026-01-11 07:11:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:11:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:11:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3453b241636d43b2b7ebfa45f82d8acf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDOTk2QjIyQTEyMjMyMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDOTk2QjIyQTEyMjMyMzMyAA==\",\"timestamp\":\"1768095679\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:11:25+05:30"} [2026-01-11 07:11:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDOTk2QjIyQTEyMjMyMzMyAA== [2026-01-11 07:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDOTk2QjIyQTEyMjMyMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDOTk2QjIyQTEyMjMyMzMyAA==\",\"timestamp\":\"1768095679\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:11:25+05:30"} [2026-01-11 07:11:28] [DEBUG] Ignoring event: delivered [2026-01-11 07:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:11:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MjlFNDU2NEU4RTJGRDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2MjlFNDU2NEU4RTJGRDNDAA==\",\"timestamp\":\"1768095673\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:11:26+05:30"} [2026-01-11 07:11:28] [DEBUG] Ignoring event: delivered [2026-01-11 07:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQ0EyMzRFMTY2NzhBMjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEQ0EyMzRFMTY2NzhBMjM1AA==\",\"timestamp\":\"1768095668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:11:27+05:30"} [2026-01-11 07:11:28] [DEBUG] Ignoring event: delivered [2026-01-11 07:11:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:11:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1QzczNzJFMUJGRUMxMjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1QzczNzJFMUJGRUMxMjQxAA==\",\"timestamp\":\"1768095684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:11:32+05:30"} [2026-01-11 07:11:36] [DEBUG] Ignoring event: delivered [2026-01-11 07:11:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:11:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1QzczNzJFMUJGRUMxMjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1QzczNzJFMUJGRUMxMjQxAA==\",\"timestamp\":\"1768095684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:11:33+05:30"} [2026-01-11 07:11:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1QzczNzJFMUJGRUMxMjQxAA== [2026-01-11 07:12:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:42:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDVEMDE1QUQ5ODQ1QzM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDVEMDE1QUQ5ODQ1QzM1AA==", "timestamp": "1768095720", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:12:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:12:02] [INFO] Sending instructions to 917202000200 [2026-01-11 07:12:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:12:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:12:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb78eeed8bf24b0b8acf98b39d56fad5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:12:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:42:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2OUYyNUEyRkIwNTc3Q0FFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2OUYyNUEyRkIwNTc3Q0FFAA==", "timestamp": "1768095726", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:12:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:12:08] [INFO] Sending instructions to 917202000200 [2026-01-11 07:12:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:12:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:12:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b54cacd4ba445fe83ee3f2214a7d9bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:12:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2OUYyNUEyRkIwNTc3Q0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2OUYyNUEyRkIwNTc3Q0FFAA==\",\"timestamp\":\"1768095726\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:12:11+05:30"} [2026-01-11 07:12:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2OUYyNUEyRkIwNTc3Q0FFAA== [2026-01-11 07:12:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:42:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3RDE4NkI5RTgwODEwMTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3RDE4NkI5RTgwODEwMTI0AA==", "timestamp": "1768095732", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:12:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:12:13] [INFO] Sending instructions to 917202000200 [2026-01-11 07:12:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:12:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:12:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8e75cac478946ae89c87ac3c7e3ba76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3RDE4NkI5RTgwODEwMTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3RDE4NkI5RTgwODEwMTI0AA==\",\"timestamp\":\"1768095732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:12:24+05:30"} [2026-01-11 07:12:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3RDE4NkI5RTgwODEwMTI0AA== [2026-01-11 07:12:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDVEMDE1QUQ5ODQ1QzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDVEMDE1QUQ5ODQ1QzM1AA==\",\"timestamp\":\"1768095720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:12:25+05:30"} [2026-01-11 07:12:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDVEMDE1QUQ5ODQ1QzM1AA== [2026-01-11 07:12:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3RDE4NkI5RTgwODEwMTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3RDE4NkI5RTgwODEwMTI0AA==\",\"timestamp\":\"1768095732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:12:25+05:30"} [2026-01-11 07:12:26] [DEBUG] Ignoring event: delivered [2026-01-11 07:12:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2OUYyNUEyRkIwNTc3Q0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2OUYyNUEyRkIwNTc3Q0FFAA==\",\"timestamp\":\"1768095726\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:12:32+05:30"} [2026-01-11 07:12:33] [DEBUG] Ignoring event: delivered [2026-01-11 07:12:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDVEMDE1QUQ5ODQ1QzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDVEMDE1QUQ5ODQ1QzM1AA==\",\"timestamp\":\"1768095720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:12:32+05:30"} [2026-01-11 07:12:34] [DEBUG] Ignoring event: delivered [2026-01-11 07:12:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:42:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1M0ZGNUI3NkU4RTg5QjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1M0ZGNUI3NkU4RTg5QjFEAA==", "timestamp": "1768095768", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:12:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:12:50] [INFO] Sending instructions to 917202000200 [2026-01-11 07:12:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:12:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:12:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fb6bb788aee4b6eac91fad77c0215ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:12:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:42:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNjk4RDJFQ0U0RjM2MDlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNjk4RDJFQ0U0RjM2MDlCAA==", "timestamp": "1768095773", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:12:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:12:55] [INFO] Sending instructions to 917202000200 [2026-01-11 07:12:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:12:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:12:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e4e3aeb8a8242a0acdfc73189d1823e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:12:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1M0ZGNUI3NkU4RTg5QjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1M0ZGNUI3NkU4RTg5QjFEAA==\",\"timestamp\":\"1768095768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:12:58+05:30"} [2026-01-11 07:12:59] [DEBUG] Ignoring event: delivered [2026-01-11 07:13:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1M0ZGNUI3NkU4RTg5QjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1M0ZGNUI3NkU4RTg5QjFEAA==\",\"timestamp\":\"1768095768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:12:58+05:30"} [2026-01-11 07:13:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1M0ZGNUI3NkU4RTg5QjFEAA== [2026-01-11 07:13:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:43:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgwRTQxNEJFMjk3RkIwQjgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgwRTQxNEJFMjk3RkIwQjgxAA==", "timestamp": "1768095779", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:13:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:13:01] [INFO] Sending instructions to 917202000200 [2026-01-11 07:13:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:13:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:13:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3bd3725e3f324ed3a23c1e059db59331", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:13:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNjk4RDJFQ0U0RjM2MDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNjk4RDJFQ0U0RjM2MDlCAA==\",\"timestamp\":\"1768095773\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:09+05:30"} [2026-01-11 07:13:10] [DEBUG] Ignoring event: delivered [2026-01-11 07:13:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:12:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNjk4RDJFQ0U0RjM2MDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNjk4RDJFQ0U0RjM2MDlCAA==\",\"timestamp\":\"1768095773\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:10+05:30"} [2026-01-11 07:13:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCNjk4RDJFQ0U0RjM2MDlCAA== [2026-01-11 07:13:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgwRTQxNEJFMjk3RkIwQjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgwRTQxNEJFMjk3RkIwQjgxAA==\",\"timestamp\":\"1768095779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:17+05:30"} [2026-01-11 07:13:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgwRTQxNEJFMjk3RkIwQjgxAA== [2026-01-11 07:13:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgwRTQxNEJFMjk3RkIwQjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgwRTQxNEJFMjk3RkIwQjgxAA==\",\"timestamp\":\"1768095779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:17+05:30"} [2026-01-11 07:13:18] [DEBUG] Ignoring event: delivered [2026-01-11 07:13:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:43:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDc1RjUyMjY4RjU1QzBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDc1RjUyMjY4RjU1QzBCAA==", "timestamp": "1768095815", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:13:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:13:37] [INFO] Sending instructions to 917202000200 [2026-01-11 07:13:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:13:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:13:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0508f58ec2de413c98858cd1753879fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:13:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDc1RjUyMjY4RjU1QzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDc1RjUyMjY4RjU1QzBCAA==\",\"timestamp\":\"1768095815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:42+05:30"} [2026-01-11 07:13:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDc1RjUyMjY4RjU1QzBCAA== [2026-01-11 07:13:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDc1RjUyMjY4RjU1QzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDc1RjUyMjY4RjU1QzBCAA==\",\"timestamp\":\"1768095815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:42+05:30"} [2026-01-11 07:13:42] [DEBUG] Ignoring event: delivered [2026-01-11 07:13:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:43:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZGNUMxOTZCNkU3M0RBNDM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZGNUMxOTZCNkU3M0RBNDM1AA==", "timestamp": "1768095821", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:13:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:13:42] [INFO] Sending instructions to 917202000200 [2026-01-11 07:13:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:13:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:13:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54bc672e377a46ec99865ebf8635e585", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:13:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:43:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFN0M4QUY2MDAxRDhERTc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFN0M4QUY2MDAxRDhERTc2AA==", "timestamp": "1768095826", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:13:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:13:48] [INFO] Sending instructions to 917202000200 [2026-01-11 07:13:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:13:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:13:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8db793a9aea64884acacf1e0f95b96c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:13:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZGNUMxOTZCNkU3M0RBNDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZGNUMxOTZCNkU3M0RBNDM1AA==\",\"timestamp\":\"1768095821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:52+05:30"} [2026-01-11 07:13:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZGNUMxOTZCNkU3M0RBNDM1AA== [2026-01-11 07:13:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:43:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4MDUxOTQ3ODhCQzQ5OUJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4MDUxOTQ3ODhCQzQ5OUJCAA==", "timestamp": "1768095831", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:13:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:13:53] [INFO] Sending instructions to 917202000200 [2026-01-11 07:13:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:13:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:13:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cae871bbce9b407881c1b1631e31d9d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:13:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZGNUMxOTZCNkU3M0RBNDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZGNUMxOTZCNkU3M0RBNDM1AA==\",\"timestamp\":\"1768095821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:52+05:30"} [2026-01-11 07:13:53] [DEBUG] Ignoring event: delivered [2026-01-11 07:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFN0M4QUY2MDAxRDhERTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFN0M4QUY2MDAxRDhERTc2AA==\",\"timestamp\":\"1768095826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:52+05:30"} [2026-01-11 07:13:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFN0M4QUY2MDAxRDhERTc2AA== [2026-01-11 07:13:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:43:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MTZEQzM1RUNDRDYxMDlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MTZEQzM1RUNDRDYxMDlCAA==", "timestamp": "1768095837", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:13:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:13:58] [INFO] Sending instructions to 917202000200 [2026-01-11 07:13:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:13:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:13:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4MDUxOTQ3ODhCQzQ5OUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4MDUxOTQ3ODhCQzQ5OUJCAA==\",\"timestamp\":\"1768095831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:58+05:30"} [2026-01-11 07:13:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4MDUxOTQ3ODhCQzQ5OUJCAA== [2026-01-11 07:13:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4MDUxOTQ3ODhCQzQ5OUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4MDUxOTQ3ODhCQzQ5OUJCAA==\",\"timestamp\":\"1768095831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:13:58+05:30"} [2026-01-11 07:13:58] [DEBUG] Ignoring event: delivered [2026-01-11 07:13:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4d2e49c167f4f739e0bee569b042f4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:14:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MTZEQzM1RUNDRDYxMDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MTZEQzM1RUNDRDYxMDlCAA==\",\"timestamp\":\"1768095837\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:14:04+05:30"} [2026-01-11 07:14:05] [DEBUG] Ignoring event: delivered [2026-01-11 07:14:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFN0M4QUY2MDAxRDhERTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFN0M4QUY2MDAxRDhERTc2AA==\",\"timestamp\":\"1768095826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:14:04+05:30"} [2026-01-11 07:14:05] [DEBUG] Ignoring event: delivered [2026-01-11 07:14:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:13:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MTZEQzM1RUNDRDYxMDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MTZEQzM1RUNDRDYxMDlCAA==\",\"timestamp\":\"1768095837\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:14:09+05:30"} [2026-01-11 07:14:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0MTZEQzM1RUNDRDYxMDlCAA== [2026-01-11 07:14:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:44:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkxRUNENzA3QTkyQTNFQzVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkxRUNENzA3QTkyQTNFQzVBAA==", "timestamp": "1768095872", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:14:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:14:34] [INFO] Sending instructions to 917202000200 [2026-01-11 07:14:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:14:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:14:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1f688980a38431d866f9d599412252b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:14:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:44:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOTE4NTM5RTdGODJCRTdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOTE4NTM5RTdGODJCRTdCAA==", "timestamp": "1768095878", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:14:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:14:39] [INFO] Sending instructions to 917202000200 [2026-01-11 07:14:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:14:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:14:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a8fe37b9c6c43d2a3b629ccd06787b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:14:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:14:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOTE4NTM5RTdGODJCRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOTE4NTM5RTdGODJCRTdCAA==\",\"timestamp\":\"1768095878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:14:43+05:30"} [2026-01-11 07:14:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOTE4NTM5RTdGODJCRTdCAA== [2026-01-11 07:14:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:44:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMDg1NjQ1NTBFNzU3MERBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMDg1NjQ1NTBFNzU3MERBAA==", "timestamp": "1768095883", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:14:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:14:44] [INFO] Sending instructions to 917202000200 [2026-01-11 07:14:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:14:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:14:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:14:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOTE4NTM5RTdGODJCRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOTE4NTM5RTdGODJCRTdCAA==\",\"timestamp\":\"1768095878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:14:43+05:30"} [2026-01-11 07:14:44] [DEBUG] Ignoring event: delivered [2026-01-11 07:14:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b87550f39af9498897f7bc4e5fdb8c39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:15:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:14:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkxRUNENzA3QTkyQTNFQzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkxRUNENzA3QTkyQTNFQzVBAA==\",\"timestamp\":\"1768095872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:01+05:30"} [2026-01-11 07:15:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkxRUNENzA3QTkyQTNFQzVBAA== [2026-01-11 07:15:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:14:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkxRUNENzA3QTkyQTNFQzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkxRUNENzA3QTkyQTNFQzVBAA==\",\"timestamp\":\"1768095872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:01+05:30"} [2026-01-11 07:15:01] [DEBUG] Ignoring event: delivered [2026-01-11 07:15:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:14:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMDg1NjQ1NTBFNzU3MERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMDg1NjQ1NTBFNzU3MERBAA==\",\"timestamp\":\"1768095883\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:15+05:30"} [2026-01-11 07:15:16] [DEBUG] Ignoring event: delivered [2026-01-11 07:15:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:14:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMDg1NjQ1NTBFNzU3MERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMDg1NjQ1NTBFNzU3MERBAA==\",\"timestamp\":\"1768095883\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:18+05:30"} [2026-01-11 07:15:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMDg1NjQ1NTBFNzU3MERBAA== [2026-01-11 07:15:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:45:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxNDMxMzI2NUI5RkY1NDdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxNDMxMzI2NUI5RkY1NDdCAA==", "timestamp": "1768095919", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:15:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:15:21] [INFO] Sending instructions to 917202000200 [2026-01-11 07:15:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:15:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:15:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbd3bf99d90d45769de085156724d688", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:15:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:45:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNkJBRTQ1QjYyMTcwMThEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNkJBRTQ1QjYyMTcwMThEAA==", "timestamp": "1768095925", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:15:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:15:27] [INFO] Sending instructions to 917202000200 [2026-01-11 07:15:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:15:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:15:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c71db69dd3fb4901aa2a362d899fab61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:15:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:45:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQzQzNUM1ODcyNUQxRDhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQzQzNUM1ODcyNUQxRDhFAA==", "timestamp": "1768095930", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:15:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:15:32] [INFO] Sending instructions to 917202000200 [2026-01-11 07:15:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:15:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:15:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "159074da52d54c49a2d54cd07d7013a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:15:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:15:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxNDMxMzI2NUI5RkY1NDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxNDMxMzI2NUI5RkY1NDdCAA==\",\"timestamp\":\"1768095919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:35+05:30"} [2026-01-11 07:15:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxNDMxMzI2NUI5RkY1NDdCAA== [2026-01-11 07:15:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:15:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxNDMxMzI2NUI5RkY1NDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxNDMxMzI2NUI5RkY1NDdCAA==\",\"timestamp\":\"1768095919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:35+05:30"} [2026-01-11 07:15:37] [DEBUG] Ignoring event: delivered [2026-01-11 07:15:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:45:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVGNUIzRjYyMEI3NzhBRTYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVGNUIzRjYyMEI3NzhBRTYwAA==", "timestamp": "1768095936", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:15:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:15:38] [INFO] Sending instructions to 917202000200 [2026-01-11 07:15:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:15:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:15:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4bd04a8e0964130bdfc82d8c024ae33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:15:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:15:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQzQzNUM1ODcyNUQxRDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQzQzNUM1ODcyNUQxRDhFAA==\",\"timestamp\":\"1768095930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:39+05:30"} [2026-01-11 07:15:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQzQzNUM1ODcyNUQxRDhFAA== [2026-01-11 07:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:15:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQzQzNUM1ODcyNUQxRDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQzQzNUM1ODcyNUQxRDhFAA==\",\"timestamp\":\"1768095930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:46+05:30"} [2026-01-11 07:15:47] [DEBUG] Ignoring event: delivered [2026-01-11 07:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:15:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVGNUIzRjYyMEI3NzhBRTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVGNUIzRjYyMEI3NzhBRTYwAA==\",\"timestamp\":\"1768095936\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:46+05:30"} [2026-01-11 07:15:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVGNUIzRjYyMEI3NzhBRTYwAA== [2026-01-11 07:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:15:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVGNUIzRjYyMEI3NzhBRTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVGNUIzRjYyMEI3NzhBRTYwAA==\",\"timestamp\":\"1768095936\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:55+05:30"} [2026-01-11 07:15:56] [DEBUG] Ignoring event: delivered [2026-01-11 07:15:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:15:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNkJBRTQ1QjYyMTcwMThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNkJBRTQ1QjYyMTcwMThEAA==\",\"timestamp\":\"1768095925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:55+05:30"} [2026-01-11 07:15:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNkJBRTQ1QjYyMTcwMThEAA== [2026-01-11 07:15:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:15:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNkJBRTQ1QjYyMTcwMThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNkJBRTQ1QjYyMTcwMThEAA==\",\"timestamp\":\"1768095925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:15:57+05:30"} [2026-01-11 07:15:58] [DEBUG] Ignoring event: delivered [2026-01-11 07:16:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:46:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyNjI2OTA0OUE2MzA3QUJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyNjI2OTA0OUE2MzA3QUJEAA==", "timestamp": "1768095972", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:16:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:16:14] [INFO] Sending instructions to 917202000200 [2026-01-11 07:16:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:16:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:16:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8861243e49f4094848582fc75229a14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:16:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:46:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2RDBENEM0QUZCNTU0MDNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2RDBENEM0QUZCNTU0MDNFAA==", "timestamp": "1768095978", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:16:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:16:20] [INFO] Sending instructions to 917202000200 [2026-01-11 07:16:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:16:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:16:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "495aeca18133473ebd0daa8cd01ebca0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:16:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:46:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1RURGQTkyNDFBNzY4MEQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1RURGQTkyNDFBNzY4MEQ4AA==", "timestamp": "1768095984", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:16:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:16:25] [INFO] Sending instructions to 917202000200 [2026-01-11 07:16:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:16:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:16:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82faa8421b564bb9b49d61f06be6d286", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:16:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:16:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyNjI2OTA0OUE2MzA3QUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyNjI2OTA0OUE2MzA3QUJEAA==\",\"timestamp\":\"1768095972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:16:25+05:30"} [2026-01-11 07:16:26] [DEBUG] Ignoring event: delivered [2026-01-11 07:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:16:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyNjI2OTA0OUE2MzA3QUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyNjI2OTA0OUE2MzA3QUJEAA==\",\"timestamp\":\"1768095972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:16:27+05:30"} [2026-01-11 07:16:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyNjI2OTA0OUE2MzA3QUJEAA== [2026-01-11 07:16:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:16:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2RDBENEM0QUZCNTU0MDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2RDBENEM0QUZCNTU0MDNFAA==\",\"timestamp\":\"1768095978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:16:40+05:30"} [2026-01-11 07:16:40] [DEBUG] Ignoring event: delivered [2026-01-11 07:16:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:16:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2RDBENEM0QUZCNTU0MDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2RDBENEM0QUZCNTU0MDNFAA==\",\"timestamp\":\"1768095978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:16:40+05:30"} [2026-01-11 07:16:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2RDBENEM0QUZCNTU0MDNFAA== [2026-01-11 07:16:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:16:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1RURGQTkyNDFBNzY4MEQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1RURGQTkyNDFBNzY4MEQ4AA==\",\"timestamp\":\"1768095984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:16:41+05:30"} [2026-01-11 07:16:42] [DEBUG] Ignoring event: delivered [2026-01-11 07:16:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:16:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1RURGQTkyNDFBNzY4MEQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1RURGQTkyNDFBNzY4MEQ4AA==\",\"timestamp\":\"1768095984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:16:41+05:30"} [2026-01-11 07:16:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1RURGQTkyNDFBNzY4MEQ4AA== [2026-01-11 07:17:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:47:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ5MEJBODgzMDlFNkZFRjI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ5MEJBODgzMDlFNkZFRjI1AA==", "timestamp": "1768096019", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:17:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:17:01] [INFO] Sending instructions to 917202000200 [2026-01-11 07:17:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:17:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:17:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "471d56c5aa6841f09eb23c60ba7c5342", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ5MEJBODgzMDlFNkZFRjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ5MEJBODgzMDlFNkZFRjI1AA==\",\"timestamp\":\"1768096019\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:02+05:30"} [2026-01-11 07:17:03] [DEBUG] Ignoring event: delivered [2026-01-11 07:17:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:47:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MjEyOTQ0MzNDMTk2NTNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MjEyOTQ0MzNDMTk2NTNCAA==", "timestamp": "1768096025", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:17:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:17:07] [INFO] Sending instructions to 917202000200 [2026-01-11 07:17:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:17:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:17:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76e3c0969a8546528af575abd7d7ce5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:17:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ5MEJBODgzMDlFNkZFRjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ5MEJBODgzMDlFNkZFRjI1AA==\",\"timestamp\":\"1768096019\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:07+05:30"} [2026-01-11 07:17:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ5MEJBODgzMDlFNkZFRjI1AA== [2026-01-11 07:17:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MjEyOTQ0MzNDMTk2NTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MjEyOTQ0MzNDMTk2NTNCAA==\",\"timestamp\":\"1768096025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:09+05:30"} [2026-01-11 07:17:10] [DEBUG] Ignoring event: delivered [2026-01-11 07:17:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:47:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQxOTIyRkNBNUY1Mzk4RDczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQxOTIyRkNBNUY1Mzk4RDczAA==", "timestamp": "1768096030", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:17:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:17:12] [INFO] Sending instructions to 917202000200 [2026-01-11 07:17:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:17:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:17:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62ab51a02cb14dc18b5cccb02a467139", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:17:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MjEyOTQ0MzNDMTk2NTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MjEyOTQ0MzNDMTk2NTNCAA==\",\"timestamp\":\"1768096025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:13+05:30"} [2026-01-11 07:17:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MjEyOTQ0MzNDMTk2NTNCAA== [2026-01-11 07:17:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQxOTIyRkNBNUY1Mzk4RDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQxOTIyRkNBNUY1Mzk4RDczAA==\",\"timestamp\":\"1768096030\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:14+05:30"} [2026-01-11 07:17:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQxOTIyRkNBNUY1Mzk4RDczAA== [2026-01-11 07:17:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQxOTIyRkNBNUY1Mzk4RDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQxOTIyRkNBNUY1Mzk4RDczAA==\",\"timestamp\":\"1768096030\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:15+05:30"} [2026-01-11 07:17:16] [DEBUG] Ignoring event: delivered [2026-01-11 07:17:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:47:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYwN0QwRDJENTY3OTMxQzkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYwN0QwRDJENTY3OTMxQzkxAA==", "timestamp": "1768096036", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:17:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:17:17] [INFO] Sending instructions to 917202000200 [2026-01-11 07:17:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:17:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:17:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb10500f90034ec086aaf2fc7fc89f57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:17:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:47:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCNkZDRTkwQkVCM0NBM0JEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCNkZDRTkwQkVCM0NBM0JEAA==", "timestamp": "1768096041", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:17:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:17:23] [INFO] Sending instructions to 917202000200 [2026-01-11 07:17:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:17:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:17:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "650ffb74ad6546d6ba6b553b6b103bcd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:17:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCNkZDRTkwQkVCM0NBM0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCNkZDRTkwQkVCM0NBM0JEAA==\",\"timestamp\":\"1768096041\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:24+05:30"} [2026-01-11 07:17:25] [DEBUG] Ignoring event: delivered [2026-01-11 07:17:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYwN0QwRDJENTY3OTMxQzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYwN0QwRDJENTY3OTMxQzkxAA==\",\"timestamp\":\"1768096036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:30+05:30"} [2026-01-11 07:17:31] [DEBUG] Ignoring event: delivered [2026-01-11 07:17:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYwN0QwRDJENTY3OTMxQzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYwN0QwRDJENTY3OTMxQzkxAA==\",\"timestamp\":\"1768096036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:30+05:30"} [2026-01-11 07:17:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYwN0QwRDJENTY3OTMxQzkxAA== [2026-01-11 07:17:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCNkZDRTkwQkVCM0NBM0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCNkZDRTkwQkVCM0NBM0JEAA==\",\"timestamp\":\"1768096041\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:17:32+05:30"} [2026-01-11 07:17:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCNkZDRTkwQkVCM0NBM0JEAA== [2026-01-11 07:18:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:47:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwMjg1NzMwRTg1MDBFNUE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwMjg1NzMwRTg1MDBFNUE0AA==", "timestamp": "1768096078", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:18:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:18:00] [INFO] Sending instructions to 917202000200 [2026-01-11 07:18:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:18:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:18:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8259e49e946f4ac8a60108bd1e66feb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:18:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:48:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOEIxRTg3NUIwQTBEQjYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOEIxRTg3NUIwQTBEQjYyAA==", "timestamp": "1768096083", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:18:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:18:05] [INFO] Sending instructions to 917202000200 [2026-01-11 07:18:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:18:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:18:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de5f45e436e74c8cb9d0b9be75921335", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:18:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwMjg1NzMwRTg1MDBFNUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwMjg1NzMwRTg1MDBFNUE0AA==\",\"timestamp\":\"1768096078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:08+05:30"} [2026-01-11 07:18:08] [DEBUG] Ignoring event: delivered [2026-01-11 07:18:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:17:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwMjg1NzMwRTg1MDBFNUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwMjg1NzMwRTg1MDBFNUE0AA==\",\"timestamp\":\"1768096078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:08+05:30"} [2026-01-11 07:18:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwMjg1NzMwRTg1MDBFNUE0AA== [2026-01-11 07:18:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:48:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlERDk5OEY4QTJENEZFM0Q3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlERDk5OEY4QTJENEZFM0Q3AA==", "timestamp": "1768096089", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:18:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:18:11] [INFO] Sending instructions to 917202000200 [2026-01-11 07:18:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:18:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:18:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c38b9918c4104ccd935eb776f905cbdb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:18:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:48:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkwNjUwMDY1RDFGNjkwMThDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkwNjUwMDY1RDFGNjkwMThDAA==", "timestamp": "1768096095", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:18:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:18:17] [INFO] Sending instructions to 917202000200 [2026-01-11 07:18:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:18:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:18:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3b885231bc946bb9093b736e175cb14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:18:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:48:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5ODFDRUNFNkFEMzZBMDAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5ODFDRUNFNkFEMzZBMDAyAA==", "timestamp": "1768096100", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:18:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:18:22] [INFO] Sending instructions to 917202000200 [2026-01-11 07:18:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:18:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:18:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8917d3bc3cd149459df2bdee1df6eca8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:18:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOEIxRTg3NUIwQTBEQjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOEIxRTg3NUIwQTBEQjYyAA==\",\"timestamp\":\"1768096083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:23+05:30"} [2026-01-11 07:18:26] [DEBUG] Ignoring event: delivered [2026-01-11 07:18:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5ODFDRUNFNkFEMzZBMDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5ODFDRUNFNkFEMzZBMDAyAA==\",\"timestamp\":\"1768096100\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:24+05:30"} [2026-01-11 07:18:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5ODFDRUNFNkFEMzZBMDAyAA== [2026-01-11 07:18:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkwNjUwMDY1RDFGNjkwMThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkwNjUwMDY1RDFGNjkwMThDAA==\",\"timestamp\":\"1768096095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:24+05:30"} [2026-01-11 07:18:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkwNjUwMDY1RDFGNjkwMThDAA== [2026-01-11 07:18:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5ODFDRUNFNkFEMzZBMDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5ODFDRUNFNkFEMzZBMDAyAA==\",\"timestamp\":\"1768096100\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:24+05:30"} [2026-01-11 07:18:27] [DEBUG] Ignoring event: delivered [2026-01-11 07:18:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOEIxRTg3NUIwQTBEQjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOEIxRTg3NUIwQTBEQjYyAA==\",\"timestamp\":\"1768096083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:24+05:30"} [2026-01-11 07:18:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOEIxRTg3NUIwQTBEQjYyAA== [2026-01-11 07:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkwNjUwMDY1RDFGNjkwMThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkwNjUwMDY1RDFGNjkwMThDAA==\",\"timestamp\":\"1768096095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:46+05:30"} [2026-01-11 07:18:47] [DEBUG] Ignoring event: delivered [2026-01-11 07:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlERDk5OEY4QTJENEZFM0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlERDk5OEY4QTJENEZFM0Q3AA==\",\"timestamp\":\"1768096089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:46+05:30"} [2026-01-11 07:18:47] [DEBUG] Ignoring event: delivered [2026-01-11 07:18:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlERDk5OEY4QTJENEZFM0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlERDk5OEY4QTJENEZFM0Q3AA==\",\"timestamp\":\"1768096089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:18:51+05:30"} [2026-01-11 07:18:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlERDk5OEY4QTJENEZFM0Q3AA== [2026-01-11 07:18:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:48:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwMEEwRURFMTQzRDQwNjYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwMEEwRURFMTQzRDQwNjYxAA==", "timestamp": "1768096136", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:18:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:18:58] [INFO] Sending instructions to 917202000200 [2026-01-11 07:18:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:18:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:18:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "038da88e70ca4af0bc627f25638bda5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:19:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:49:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzdBMkFBMDRFRUQ0MzgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzdBMkFBMDRFRUQ0MzgxAA==", "timestamp": "1768096142", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:19:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:19:04] [INFO] Sending instructions to 917202000200 [2026-01-11 07:19:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:19:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:19:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d107191826f347ee9eff4235eb6dccd1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:19:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:49:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5MTJDRjNEQzdEMjkzRjc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5MTJDRjNEQzdEMjkzRjc0AA==", "timestamp": "1768096147", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:19:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:19:09] [INFO] Sending instructions to 917202000200 [2026-01-11 07:19:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:19:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:19:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7bea84c51bf45b7b11603cbfa375794", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:19:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwMEEwRURFMTQzRDQwNjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwMEEwRURFMTQzRDQwNjYxAA==\",\"timestamp\":\"1768096136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:19:15+05:30"} [2026-01-11 07:19:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwMEEwRURFMTQzRDQwNjYxAA== [2026-01-11 07:19:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:18:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwMEEwRURFMTQzRDQwNjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwMEEwRURFMTQzRDQwNjYxAA==\",\"timestamp\":\"1768096136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:19:15+05:30"} [2026-01-11 07:19:16] [DEBUG] Ignoring event: delivered [2026-01-11 07:19:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5MTJDRjNEQzdEMjkzRjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5MTJDRjNEQzdEMjkzRjc0AA==\",\"timestamp\":\"1768096147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:19:24+05:30"} [2026-01-11 07:19:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5MTJDRjNEQzdEMjkzRjc0AA== [2026-01-11 07:19:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzdBMkFBMDRFRUQ0MzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzdBMkFBMDRFRUQ0MzgxAA==\",\"timestamp\":\"1768096142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:19:24+05:30"} [2026-01-11 07:19:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzdBMkFBMDRFRUQ0MzgxAA== [2026-01-11 07:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5MTJDRjNEQzdEMjkzRjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5MTJDRjNEQzdEMjkzRjc0AA==\",\"timestamp\":\"1768096147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:19:33+05:30"} [2026-01-11 07:19:34] [DEBUG] Ignoring event: delivered [2026-01-11 07:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzdBMkFBMDRFRUQ0MzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzdBMkFBMDRFRUQ0MzgxAA==\",\"timestamp\":\"1768096142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:19:33+05:30"} [2026-01-11 07:19:34] [DEBUG] Ignoring event: delivered [2026-01-11 07:19:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:49:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFNTlDNDQxQTBFMDk2Mzk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFNTlDNDQxQTBFMDk2Mzk5AA==", "timestamp": "1768096184", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:19:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:19:45] [INFO] Sending instructions to 917202000200 [2026-01-11 07:19:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:19:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:19:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc2500c80cad40778c88212278e8d374", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:19:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFNTlDNDQxQTBFMDk2Mzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFNTlDNDQxQTBFMDk2Mzk5AA==\",\"timestamp\":\"1768096184\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:19:48+05:30"} [2026-01-11 07:19:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFNTlDNDQxQTBFMDk2Mzk5AA== [2026-01-11 07:19:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFNTlDNDQxQTBFMDk2Mzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFNTlDNDQxQTBFMDk2Mzk5AA==\",\"timestamp\":\"1768096184\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:19:50+05:30"} [2026-01-11 07:19:50] [DEBUG] Ignoring event: delivered [2026-01-11 07:19:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:49:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NEVCMkZGQ0ZDNDlCOTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NEVCMkZGQ0ZDNDlCOTYxAA==", "timestamp": "1768096189", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:19:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:19:51] [INFO] Sending instructions to 917202000200 [2026-01-11 07:19:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:19:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:19:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e365ace822654cb89738ab9e9d14c2bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:19:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:49:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBNjY5MTAyNDA4NUM3NzgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBNjY5MTAyNDA4NUM3NzgwAA==", "timestamp": "1768096194", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:19:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:19:56] [INFO] Sending instructions to 917202000200 [2026-01-11 07:19:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:19:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:19:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f1e5217b48c4fcc903f61f22a196239", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:20:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NEVCMkZGQ0ZDNDlCOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NEVCMkZGQ0ZDNDlCOTYxAA==\",\"timestamp\":\"1768096189\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:00+05:30"} [2026-01-11 07:20:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NEVCMkZGQ0ZDNDlCOTYxAA== [2026-01-11 07:20:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NEVCMkZGQ0ZDNDlCOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NEVCMkZGQ0ZDNDlCOTYxAA==\",\"timestamp\":\"1768096189\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:00+05:30"} [2026-01-11 07:20:01] [DEBUG] Ignoring event: delivered [2026-01-11 07:20:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBNjY5MTAyNDA4NUM3NzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBNjY5MTAyNDA4NUM3NzgwAA==\",\"timestamp\":\"1768096194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:00+05:30"} [2026-01-11 07:20:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBNjY5MTAyNDA4NUM3NzgwAA== [2026-01-11 07:20:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:50:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3MjQwMTU2MzI4NTkxNjFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3MjQwMTU2MzI4NTkxNjFDAA==", "timestamp": "1768096200", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:20:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:20:02] [INFO] Sending instructions to 917202000200 [2026-01-11 07:20:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:20:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:20:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1a3d930aac34d0ba0adbd348c976926", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBNjY5MTAyNDA4NUM3NzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBNjY5MTAyNDA4NUM3NzgwAA==\",\"timestamp\":\"1768096194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:14+05:30"} [2026-01-11 07:20:14] [DEBUG] Ignoring event: delivered [2026-01-11 07:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:20:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3MjQwMTU2MzI4NTkxNjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3MjQwMTU2MzI4NTkxNjFDAA==\",\"timestamp\":\"1768096200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:14+05:30"} [2026-01-11 07:20:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3MjQwMTU2MzI4NTkxNjFDAA== [2026-01-11 07:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:20:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3MjQwMTU2MzI4NTkxNjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3MjQwMTU2MzI4NTkxNjFDAA==\",\"timestamp\":\"1768096200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:14+05:30"} [2026-01-11 07:20:14] [DEBUG] Ignoring event: delivered [2026-01-11 07:20:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:50:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGRUI0RDQ0QkFGNDQ0OTI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGRUI0RDQ0QkFGNDQ0OTI3AA==", "timestamp": "1768096236", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:20:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:20:38] [INFO] Sending instructions to 917202000200 [2026-01-11 07:20:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:20:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:20:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79ff431224944fa38da73c83678232cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:20:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:50:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5MDRBQUEyQjI3OEYzMjgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5MDRBQUEyQjI3OEYzMjgzAA==", "timestamp": "1768096241", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:20:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:20:43] [INFO] Sending instructions to 917202000200 [2026-01-11 07:20:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:20:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:20:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cca29e51712a4362b7fd8ed064890b25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:20:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:20:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGRUI0RDQ0QkFGNDQ0OTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGRUI0RDQ0QkFGNDQ0OTI3AA==\",\"timestamp\":\"1768096236\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:46+05:30"} [2026-01-11 07:20:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGRUI0RDQ0QkFGNDQ0OTI3AA== [2026-01-11 07:20:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:20:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5MDRBQUEyQjI3OEYzMjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5MDRBQUEyQjI3OEYzMjgzAA==\",\"timestamp\":\"1768096241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:46+05:30"} [2026-01-11 07:20:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5MDRBQUEyQjI3OEYzMjgzAA== [2026-01-11 07:20:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:50:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QUM2MzEwOUQxQjQ4NkM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QUM2MzEwOUQxQjQ4NkM1AA==", "timestamp": "1768096247", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:20:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:20:48] [INFO] Sending instructions to 917202000200 [2026-01-11 07:20:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:20:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:20:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1b8435681be4246ad22b25dac895376", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:20:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:20:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QUM2MzEwOUQxQjQ4NkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QUM2MzEwOUQxQjQ4NkM1AA==\",\"timestamp\":\"1768096247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:56+05:30"} [2026-01-11 07:20:57] [DEBUG] Ignoring event: delivered [2026-01-11 07:20:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:20:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGRUI0RDQ0QkFGNDQ0OTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGRUI0RDQ0QkFGNDQ0OTI3AA==\",\"timestamp\":\"1768096236\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:56+05:30"} [2026-01-11 07:20:58] [DEBUG] Ignoring event: delivered [2026-01-11 07:20:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:20:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5MDRBQUEyQjI3OEYzMjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5MDRBQUEyQjI3OEYzMjgzAA==\",\"timestamp\":\"1768096241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:56+05:30"} [2026-01-11 07:20:58] [DEBUG] Ignoring event: delivered [2026-01-11 07:20:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:20:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QUM2MzEwOUQxQjQ4NkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QUM2MzEwOUQxQjQ4NkM1AA==\",\"timestamp\":\"1768096247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:20:57+05:30"} [2026-01-11 07:20:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QUM2MzEwOUQxQjQ4NkM1AA== [2026-01-11 07:21:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:51:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4QjBFODE2QTkxOTE0NjFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4QjBFODE2QTkxOTE0NjFDAA==", "timestamp": "1768096283", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:21:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:21:24] [INFO] Sending instructions to 917202000200 [2026-01-11 07:21:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:21:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:21:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7695da73d74341f39a46bdfd0600ab3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:21:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:51:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCQ0ExRjhDMzJGQUE5NDlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCQ0ExRjhDMzJGQUE5NDlDAA==", "timestamp": "1768096288", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:21:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:21:29] [INFO] Sending instructions to 917202000200 [2026-01-11 07:21:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:21:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:21:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13d6d71a1f454ee4aae0086659b49f60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:21:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:51:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBQjBDRTMzNDVFMjU5OTk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBQjBDRTMzNDVFMjU5OTk2AA==", "timestamp": "1768096293", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:21:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:21:35] [INFO] Sending instructions to 917202000200 [2026-01-11 07:21:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:21:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:21:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff4085e2ad7649b288f531ad1e8fc782", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:21:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:51:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTgwRUU4OTRGOTM5OEQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTgwRUU4OTRGOTM5OEQ0AA==", "timestamp": "1768096299", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:21:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:21:41] [INFO] Sending instructions to 917202000200 [2026-01-11 07:21:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:21:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:21:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a3fca7056e84bbfb3272ee515e60942", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:21:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4QjBFODE2QTkxOTE0NjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4QjBFODE2QTkxOTE0NjFDAA==\",\"timestamp\":\"1768096283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:21:43+05:30"} [2026-01-11 07:21:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4QjBFODE2QTkxOTE0NjFDAA== [2026-01-11 07:21:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4QjBFODE2QTkxOTE0NjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI4QjBFODE2QTkxOTE0NjFDAA==\",\"timestamp\":\"1768096283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:21:43+05:30"} [2026-01-11 07:21:44] [DEBUG] Ignoring event: delivered [2026-01-11 07:21:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBQjBDRTMzNDVFMjU5OTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBQjBDRTMzNDVFMjU5OTk2AA==\",\"timestamp\":\"1768096293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:21:44+05:30"} [2026-01-11 07:21:45] [DEBUG] Ignoring event: delivered [2026-01-11 07:21:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:51:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEyOTVEREMxQUI2QjBBQjFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEyOTVEREMxQUI2QjBBQjFCAA==", "timestamp": "1768096305", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:21:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:21:47] [INFO] Sending instructions to 917202000200 [2026-01-11 07:21:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:21:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:21:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca024bda33484c18852e02388844eb53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:21:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:51:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QTZERUUyOTMxNzkyQ0MwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QTZERUUyOTMxNzkyQ0MwAA==", "timestamp": "1768096310", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:21:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:21:53] [INFO] Sending instructions to 917202000200 [2026-01-11 07:21:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:21:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:21:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3f75e99ebe44d1da992cf027d0fc9e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:21:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTgwRUU4OTRGOTM5OEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTgwRUU4OTRGOTM5OEQ0AA==\",\"timestamp\":\"1768096299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:21:54+05:30"} [2026-01-11 07:21:55] [DEBUG] Ignoring event: delivered [2026-01-11 07:21:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTgwRUU4OTRGOTM5OEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTgwRUU4OTRGOTM5OEQ0AA==\",\"timestamp\":\"1768096299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:21:54+05:30"} [2026-01-11 07:21:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTgwRUU4OTRGOTM5OEQ0AA== [2026-01-11 07:21:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBQjBDRTMzNDVFMjU5OTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBQjBDRTMzNDVFMjU5OTk2AA==\",\"timestamp\":\"1768096293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:21:55+05:30"} [2026-01-11 07:21:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNBQjBDRTMzNDVFMjU5OTk2AA== [2026-01-11 07:21:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QTZERUUyOTMxNzkyQ0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QTZERUUyOTMxNzkyQ0MwAA==\",\"timestamp\":\"1768096310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:21:55+05:30"} [2026-01-11 07:21:56] [DEBUG] Ignoring event: delivered [2026-01-11 07:21:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QTZERUUyOTMxNzkyQ0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QTZERUUyOTMxNzkyQ0MwAA==\",\"timestamp\":\"1768096310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:21:56+05:30"} [2026-01-11 07:21:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QTZERUUyOTMxNzkyQ0MwAA== [2026-01-11 07:21:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEyOTVEREMxQUI2QjBBQjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEyOTVEREMxQUI2QjBBQjFCAA==\",\"timestamp\":\"1768096305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:21:56+05:30"} [2026-01-11 07:21:57] [DEBUG] Ignoring event: delivered [2026-01-11 07:21:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:51:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODhBQjY2MzExOTIyQjMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODhBQjY2MzExOTIyQjMxAA==", "timestamp": "1768096316", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:21:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:21:58] [INFO] Sending instructions to 917202000200 [2026-01-11 07:21:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:21:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:21:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52f21fd6b06b422ab7e3d83e33540686", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:22:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCQ0ExRjhDMzJGQUE5NDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCQ0ExRjhDMzJGQUE5NDlDAA==\",\"timestamp\":\"1768096288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:06+05:30"} [2026-01-11 07:22:06] [DEBUG] Ignoring event: delivered [2026-01-11 07:22:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCQ0ExRjhDMzJGQUE5NDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCQ0ExRjhDMzJGQUE5NDlDAA==\",\"timestamp\":\"1768096288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:06+05:30"} [2026-01-11 07:22:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCQ0ExRjhDMzJGQUE5NDlDAA== [2026-01-11 07:22:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEyOTVEREMxQUI2QjBBQjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEyOTVEREMxQUI2QjBBQjFCAA==\",\"timestamp\":\"1768096305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:06+05:30"} [2026-01-11 07:22:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEyOTVEREMxQUI2QjBBQjFCAA== [2026-01-11 07:22:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODhBQjY2MzExOTIyQjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODhBQjY2MzExOTIyQjMxAA==\",\"timestamp\":\"1768096316\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:18+05:30"} [2026-01-11 07:22:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODhBQjY2MzExOTIyQjMxAA== [2026-01-11 07:22:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODhBQjY2MzExOTIyQjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODhBQjY2MzExOTIyQjMxAA==\",\"timestamp\":\"1768096316\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:31+05:30"} [2026-01-11 07:22:32] [DEBUG] Ignoring event: delivered [2026-01-11 07:22:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:52:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDMzBDQzNEQkVFNDA1M0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDMzBDQzNEQkVFNDA1M0VEAA==", "timestamp": "1768096352", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:22:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:22:35] [INFO] Sending instructions to 917202000200 [2026-01-11 07:22:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:22:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:22:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75c9f66f46e74b25be2be53daa6a251e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:22:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:52:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDN0M3NkMxNzdFRDE4MkZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDN0M3NkMxNzdFRDE4MkZFAA==", "timestamp": "1768096359", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:22:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:22:41] [INFO] Sending instructions to 917202000200 [2026-01-11 07:22:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:22:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:22:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e07a17d395474986a65a1d02330c41f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:22:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:52:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1MUI2MjRENjhEREI4NTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1MUI2MjRENjhEREI4NTU0AA==", "timestamp": "1768096365", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:22:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:22:47] [INFO] Sending instructions to 917202000200 [2026-01-11 07:22:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:22:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:22:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48e729e4407b48219572d27e7c84f941", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:22:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:22:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1MUI2MjRENjhEREI4NTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1MUI2MjRENjhEREI4NTU0AA==\",\"timestamp\":\"1768096365\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:50+05:30"} [2026-01-11 07:22:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1MUI2MjRENjhEREI4NTU0AA== [2026-01-11 07:22:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:22:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDMzBDQzNEQkVFNDA1M0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDMzBDQzNEQkVFNDA1M0VEAA==\",\"timestamp\":\"1768096352\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:50+05:30"} [2026-01-11 07:22:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDMzBDQzNEQkVFNDA1M0VEAA== [2026-01-11 07:22:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:52:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyQkY5MDNDQ0RENDI1RkU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyQkY5MDNDQ0RENDI1RkU3AA==", "timestamp": "1768096371", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:22:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:22:52] [INFO] Sending instructions to 917202000200 [2026-01-11 07:22:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:22:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:22:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d49f620be40f498dbf10ba05ac8019c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:22:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:22:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1MUI2MjRENjhEREI4NTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1MUI2MjRENjhEREI4NTU0AA==\",\"timestamp\":\"1768096365\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:56+05:30"} [2026-01-11 07:22:57] [DEBUG] Ignoring event: delivered [2026-01-11 07:23:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDN0M3NkMxNzdFRDE4MkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDN0M3NkMxNzdFRDE4MkZFAA==\",\"timestamp\":\"1768096359\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:59+05:30"} [2026-01-11 07:23:00] [DEBUG] Ignoring event: delivered [2026-01-11 07:23:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDN0M3NkMxNzdFRDE4MkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDN0M3NkMxNzdFRDE4MkZFAA==\",\"timestamp\":\"1768096359\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:22:59+05:30"} [2026-01-11 07:23:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDN0M3NkMxNzdFRDE4MkZFAA== [2026-01-11 07:23:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:22:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyQkY5MDNDQ0RENDI1RkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyQkY5MDNDQ0RENDI1RkU3AA==\",\"timestamp\":\"1768096371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:23:11+05:30"} [2026-01-11 07:23:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyQkY5MDNDQ0RENDI1RkU3AA== [2026-01-11 07:23:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:22:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDMzBDQzNEQkVFNDA1M0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDMzBDQzNEQkVFNDA1M0VEAA==\",\"timestamp\":\"1768096352\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:23:11+05:30"} [2026-01-11 07:23:14] [DEBUG] Ignoring event: delivered [2026-01-11 07:23:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:22:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyQkY5MDNDQ0RENDI1RkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyQkY5MDNDQ0RENDI1RkU3AA==\",\"timestamp\":\"1768096371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:23:11+05:30"} [2026-01-11 07:23:14] [DEBUG] Ignoring event: delivered [2026-01-11 07:23:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:53:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxRkE5OUZGOEE0NUQ4RTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxRkE5OUZGOEE0NUQ4RTYwAA==", "timestamp": "1768096407", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:23:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:23:29] [INFO] Sending instructions to 917202000200 [2026-01-11 07:23:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:23:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:23:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "defdf69840fc487b93727e5bcca0154e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:23:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:53:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3OTJEQ0REM0ZDQjBDRDgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3OTJEQ0REM0ZDQjBDRDgzAA==", "timestamp": "1768096412", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:23:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:23:34] [INFO] Sending instructions to 917202000200 [2026-01-11 07:23:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:23:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:23:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f58161efec654549a92cd01efda2415c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:23:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:53:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI0N0Q0RDBGNkU5NkQ0NUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI0N0Q0RDBGNkU5NkQ0NUE1AA==", "timestamp": "1768096417", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:23:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:23:39] [INFO] Sending instructions to 917202000200 [2026-01-11 07:23:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:23:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:23:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3OTJEQ0REM0ZDQjBDRDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3OTJEQ0REM0ZDQjBDRDgzAA==\",\"timestamp\":\"1768096412\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:23:38+05:30"} [2026-01-11 07:23:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3OTJEQ0REM0ZDQjBDRDgzAA== [2026-01-11 07:23:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b37bfa1070994862ba291ab0a4963de8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:23:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:23:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxRkE5OUZGOEE0NUQ4RTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxRkE5OUZGOEE0NUQ4RTYwAA==\",\"timestamp\":\"1768096407\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:23:49+05:30"} [2026-01-11 07:23:49] [DEBUG] Ignoring event: delivered [2026-01-11 07:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:23:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxRkE5OUZGOEE0NUQ4RTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxRkE5OUZGOEE0NUQ4RTYwAA==\",\"timestamp\":\"1768096407\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:23:49+05:30"} [2026-01-11 07:23:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxRkE5OUZGOEE0NUQ4RTYwAA== [2026-01-11 07:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:23:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI0N0Q0RDBGNkU5NkQ0NUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI0N0Q0RDBGNkU5NkQ0NUE1AA==\",\"timestamp\":\"1768096417\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:23:49+05:30"} [2026-01-11 07:23:51] [DEBUG] Ignoring event: delivered [2026-01-11 07:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3OTJEQ0REM0ZDQjBDRDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3OTJEQ0REM0ZDQjBDRDgzAA==\",\"timestamp\":\"1768096412\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:23:48+05:30"} [2026-01-11 07:23:51] [DEBUG] Ignoring event: delivered [2026-01-11 07:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:23:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI0N0Q0RDBGNkU5NkQ0NUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI0N0Q0RDBGNkU5NkQ0NUE1AA==\",\"timestamp\":\"1768096417\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:23:48+05:30"} [2026-01-11 07:23:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI0N0Q0RDBGNkU5NkQ0NUE1AA== [2026-01-11 07:24:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:54:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QjJGRUJEOEU0QTIwMDQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QjJGRUJEOEU0QTIwMDQ1AA==", "timestamp": "1768096453", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:24:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:24:15] [INFO] Sending instructions to 917202000200 [2026-01-11 07:24:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:24:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:24:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8268cc4be3c44817b10fc61386ad81c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:24:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:24:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QjJGRUJEOEU0QTIwMDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QjJGRUJEOEU0QTIwMDQ1AA==\",\"timestamp\":\"1768096453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:24:18+05:30"} [2026-01-11 07:24:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QjJGRUJEOEU0QTIwMDQ1AA== [2026-01-11 07:24:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:54:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDODc2Q0I2Qzg2Qzk4NTg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDODc2Q0I2Qzg2Qzk4NTg0AA==", "timestamp": "1768096459", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:24:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:24:20] [INFO] Sending instructions to 917202000200 [2026-01-11 07:24:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:24:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:24:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70ada45c9d1244b2b080ab2e9104181e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:24:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:54:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRUFDQTkwOERDQzcwRTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRUFDQTkwOERDQzcwRTM4AA==", "timestamp": "1768096464", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:24:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:24:25] [INFO] Sending instructions to 917202000200 [2026-01-11 07:24:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:24:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:24:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fcd8bf2e83146af81ab1d733fbd28a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:24:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:24:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QjJGRUJEOEU0QTIwMDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3QjJGRUJEOEU0QTIwMDQ1AA==\",\"timestamp\":\"1768096453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:24:25+05:30"} [2026-01-11 07:24:27] [DEBUG] Ignoring event: delivered [2026-01-11 07:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:24:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDODc2Q0I2Qzg2Qzk4NTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDODc2Q0I2Qzg2Qzk4NTg0AA==\",\"timestamp\":\"1768096459\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:24:40+05:30"} [2026-01-11 07:24:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDODc2Q0I2Qzg2Qzk4NTg0AA== [2026-01-11 07:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:24:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDODc2Q0I2Qzg2Qzk4NTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDODc2Q0I2Qzg2Qzk4NTg0AA==\",\"timestamp\":\"1768096459\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:24:40+05:30"} [2026-01-11 07:24:41] [DEBUG] Ignoring event: delivered [2026-01-11 07:24:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:24:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRUFDQTkwOERDQzcwRTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRUFDQTkwOERDQzcwRTM4AA==\",\"timestamp\":\"1768096464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:24:58+05:30"} [2026-01-11 07:24:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRUFDQTkwOERDQzcwRTM4AA== [2026-01-11 07:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:24:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRUFDQTkwOERDQzcwRTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRUFDQTkwOERDQzcwRTM4AA==\",\"timestamp\":\"1768096464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:24:58+05:30"} [2026-01-11 07:25:00] [DEBUG] Ignoring event: delivered [2026-01-11 07:25:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:55:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwNzVEQTI5NkQ3NUVFRjY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwNzVEQTI5NkQ3NUVFRjY4AA==", "timestamp": "1768096500", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:25:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:25:02] [INFO] Sending instructions to 917202000200 [2026-01-11 07:25:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:25:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:25:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca3bcdd3f42a4b9b899c3a59d7ab7d08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:25:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:55:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5MEUwRjYwQkVGOUJFQjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5MEUwRjYwQkVGOUJFQjRCAA==", "timestamp": "1768096506", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:25:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:25:08] [INFO] Sending instructions to 917202000200 [2026-01-11 07:25:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:25:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:25:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa1455052ab24645883ffc0b95446d20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:25:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:55:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMjcxNUVDODhBRDA0QjUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMjcxNUVDODhBRDA0QjUzAA==", "timestamp": "1768096511", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:25:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:25:13] [INFO] Sending instructions to 917202000200 [2026-01-11 07:25:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:25:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:25:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5b98699b84940b5a8ea3fb9e43b5a71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:25:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:55:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQkVEQjQxM0I4MDQ5MEFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQkVEQjQxM0I4MDQ5MEFBAA==", "timestamp": "1768096518", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:25:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:25:19] [INFO] Sending instructions to 917202000200 [2026-01-11 07:25:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:25:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:25:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e5e1cc4fa80422c84f8b63af7803a58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:25:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5MEUwRjYwQkVGOUJFQjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5MEUwRjYwQkVGOUJFQjRCAA==\",\"timestamp\":\"1768096506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:25:20+05:30"} [2026-01-11 07:25:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5MEUwRjYwQkVGOUJFQjRCAA== [2026-01-11 07:25:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMjcxNUVDODhBRDA0QjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMjcxNUVDODhBRDA0QjUzAA==\",\"timestamp\":\"1768096511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:25:25+05:30"} [2026-01-11 07:25:25] [DEBUG] Ignoring event: delivered [2026-01-11 07:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5MEUwRjYwQkVGOUJFQjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5MEUwRjYwQkVGOUJFQjRCAA==\",\"timestamp\":\"1768096506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:25:27+05:30"} [2026-01-11 07:25:27] [DEBUG] Ignoring event: delivered [2026-01-11 07:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMjcxNUVDODhBRDA0QjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMjcxNUVDODhBRDA0QjUzAA==\",\"timestamp\":\"1768096511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:25:27+05:30"} [2026-01-11 07:25:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMjcxNUVDODhBRDA0QjUzAA== [2026-01-11 07:25:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwNzVEQTI5NkQ3NUVFRjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwNzVEQTI5NkQ3NUVFRjY4AA==\",\"timestamp\":\"1768096500\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:25:27+05:30"} [2026-01-11 07:25:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwNzVEQTI5NkQ3NUVFRjY4AA== [2026-01-11 07:25:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQkVEQjQxM0I4MDQ5MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQkVEQjQxM0I4MDQ5MEFBAA==\",\"timestamp\":\"1768096518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:25:27+05:30"} [2026-01-11 07:25:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQkVEQjQxM0I4MDQ5MEFBAA== [2026-01-11 07:25:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwNzVEQTI5NkQ3NUVFRjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwNzVEQTI5NkQ3NUVFRjY4AA==\",\"timestamp\":\"1768096500\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:25:28+05:30"} [2026-01-11 07:25:29] [DEBUG] Ignoring event: delivered [2026-01-11 07:25:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQkVEQjQxM0I4MDQ5MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQkVEQjQxM0I4MDQ5MEFBAA==\",\"timestamp\":\"1768096518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:25:28+05:30"} [2026-01-11 07:25:29] [DEBUG] Ignoring event: delivered [2026-01-11 07:25:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:55:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwMDY0MTlDNEZFOTg5MjJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwMDY0MTlDNEZFOTg5MjJGAA==", "timestamp": "1768096555", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:25:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:25:57] [INFO] Sending instructions to 917202000200 [2026-01-11 07:25:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:25:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:25:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75d0e9c72d874f329ed67fe742b1ef3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:26:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:56:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwMjVCQ0NCQzQ4RjVFN0U1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwMjVCQ0NCQzQ4RjVFN0U1AA==", "timestamp": "1768096560", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:26:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:26:03] [INFO] Sending instructions to 917202000200 [2026-01-11 07:26:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:26:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:26:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "068ae78462ba4216bbcb98bbf7a62340", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:26:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwMDY0MTlDNEZFOTg5MjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwMDY0MTlDNEZFOTg5MjJGAA==\",\"timestamp\":\"1768096555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:26:08+05:30"} [2026-01-11 07:26:08] [DEBUG] Ignoring event: delivered [2026-01-11 07:26:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:56:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERkZBRUI1RjgzMzNCRkI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERkZBRUI1RjgzMzNCRkI0AA==", "timestamp": "1768096567", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:26:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:26:09] [INFO] Sending instructions to 917202000200 [2026-01-11 07:26:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:26:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:26:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13e32f3080cf4f5ca86b1cc9270f9c53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:26:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:25:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwMDY0MTlDNEZFOTg5MjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwMDY0MTlDNEZFOTg5MjJGAA==\",\"timestamp\":\"1768096555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:26:11+05:30"} [2026-01-11 07:26:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwMDY0MTlDNEZFOTg5MjJGAA== [2026-01-11 07:26:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwMjVCQ0NCQzQ4RjVFN0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwMjVCQ0NCQzQ4RjVFN0U1AA==\",\"timestamp\":\"1768096560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:26:20+05:30"} [2026-01-11 07:26:21] [DEBUG] Ignoring event: delivered [2026-01-11 07:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwMjVCQ0NCQzQ4RjVFN0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwMjVCQ0NCQzQ4RjVFN0U1AA==\",\"timestamp\":\"1768096560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:26:29+05:30"} [2026-01-11 07:26:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwMjVCQ0NCQzQ4RjVFN0U1AA== [2026-01-11 07:26:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERkZBRUI1RjgzMzNCRkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERkZBRUI1RjgzMzNCRkI0AA==\",\"timestamp\":\"1768096567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:26:40+05:30"} [2026-01-11 07:26:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERkZBRUI1RjgzMzNCRkI0AA== [2026-01-11 07:26:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERkZBRUI1RjgzMzNCRkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERkZBRUI1RjgzMzNCRkI0AA==\",\"timestamp\":\"1768096567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:26:40+05:30"} [2026-01-11 07:26:41] [DEBUG] Ignoring event: delivered [2026-01-11 07:26:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:56:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzOTZBNTMyOTlDODcyRTQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzOTZBNTMyOTlDODcyRTQxAA==", "timestamp": "1768096603", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:26:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:26:45] [INFO] Sending instructions to 917202000200 [2026-01-11 07:26:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:26:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:26:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b7ed4a4441b4db7b21d374729d8228f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:26:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:56:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczRkQzMzZEMEFGQUVBMUJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczRkQzMzZEMEFGQUVBMUJFAA==", "timestamp": "1768096609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:26:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:26:50] [INFO] Sending instructions to 917202000200 [2026-01-11 07:26:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:26:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:26:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bac830f02f7b4936b6c7740416251344", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:26:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:56:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4RjA3N0U0NDJEMTE3RDY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4RjA3N0U0NDJEMTE3RDY5AA==", "timestamp": "1768096614", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:26:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:26:56] [INFO] Sending instructions to 917202000200 [2026-01-11 07:26:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:26:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:26:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "670e79aaf5c64626a9abd5094dce3e1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:27:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzOTZBNTMyOTlDODcyRTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzOTZBNTMyOTlDODcyRTQxAA==\",\"timestamp\":\"1768096603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:05+05:30"} [2026-01-11 07:27:08] [DEBUG] Ignoring event: delivered [2026-01-11 07:27:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzOTZBNTMyOTlDODcyRTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzOTZBNTMyOTlDODcyRTQxAA==\",\"timestamp\":\"1768096603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:05+05:30"} [2026-01-11 07:27:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzOTZBNTMyOTlDODcyRTQxAA== [2026-01-11 07:27:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4RjA3N0U0NDJEMTE3RDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4RjA3N0U0NDJEMTE3RDY5AA==\",\"timestamp\":\"1768096614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:05+05:30"} [2026-01-11 07:27:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4RjA3N0U0NDJEMTE3RDY5AA== [2026-01-11 07:27:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4RjA3N0U0NDJEMTE3RDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4RjA3N0U0NDJEMTE3RDY5AA==\",\"timestamp\":\"1768096614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:16+05:30"} [2026-01-11 07:27:17] [DEBUG] Ignoring event: delivered [2026-01-11 07:27:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczRkQzMzZEMEFGQUVBMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczRkQzMzZEMEFGQUVBMUJFAA==\",\"timestamp\":\"1768096609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:24+05:30"} [2026-01-11 07:27:25] [DEBUG] Ignoring event: delivered [2026-01-11 07:27:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:26:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczRkQzMzZEMEFGQUVBMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczRkQzMzZEMEFGQUVBMUJFAA==\",\"timestamp\":\"1768096609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:23+05:30"} [2026-01-11 07:27:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczRkQzMzZEMEFGQUVBMUJFAA== [2026-01-11 07:27:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:57:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzlGOTQ3QjQzMTQyNDdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzlGOTQ3QjQzMTQyNDdFAA==", "timestamp": "1768096650", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:27:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:27:31] [INFO] Sending instructions to 917202000200 [2026-01-11 07:27:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:27:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:27:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "764d7e96db994c1ebe832092fb3374dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:27:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:57:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1OTQxM0EyMTQ3MDA4QTA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1OTQxM0EyMTQ3MDA4QTA1AA==", "timestamp": "1768096655", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:27:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:27:37] [INFO] Sending instructions to 917202000200 [2026-01-11 07:27:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:27:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:27:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3dd7c38096574a5da25c25c6a77b2b87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:27:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:57:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGMEI2MERBRDFGQ0FEMjY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGMEI2MERBRDFGQ0FEMjY3AA==", "timestamp": "1768096660", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:27:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:27:42] [INFO] Sending instructions to 917202000200 [2026-01-11 07:27:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:27:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:27:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "463fab98c0a2464881829fcc4a33d4d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:27:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzlGOTQ3QjQzMTQyNDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzlGOTQ3QjQzMTQyNDdFAA==\",\"timestamp\":\"1768096650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:42+05:30"} [2026-01-11 07:27:44] [DEBUG] Ignoring event: delivered [2026-01-11 07:27:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzlGOTQ3QjQzMTQyNDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzlGOTQ3QjQzMTQyNDdFAA==\",\"timestamp\":\"1768096650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:43+05:30"} [2026-01-11 07:27:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzlGOTQ3QjQzMTQyNDdFAA== [2026-01-11 07:27:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGMEI2MERBRDFGQ0FEMjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGMEI2MERBRDFGQ0FEMjY3AA==\",\"timestamp\":\"1768096660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:43+05:30"} [2026-01-11 07:27:45] [DEBUG] Ignoring event: delivered [2026-01-11 07:27:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1OTQxM0EyMTQ3MDA4QTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1OTQxM0EyMTQ3MDA4QTA1AA==\",\"timestamp\":\"1768096655\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:27:43+05:30"} [2026-01-11 07:27:45] [DEBUG] Ignoring event: delivered [2026-01-11 07:27:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:57:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMjY3ODRFRjEwMUZGNDYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMjY3ODRFRjEwMUZGNDYzAA==", "timestamp": "1768096666", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:27:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:27:47] [INFO] Sending instructions to 917202000200 [2026-01-11 07:27:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:27:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:27:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20eceb81f0f54a7e89320362119d5459", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:27:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:57:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3N0M5NTQzRUE4N0JBRDc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3N0M5NTQzRUE4N0JBRDc2AA==", "timestamp": "1768096671", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:27:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:27:53] [INFO] Sending instructions to 917202000200 [2026-01-11 07:27:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:27:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:27:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "654c5728e7854434a5c8f590cb8fca93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:27:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:57:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTRCQzRBMUMwQTQwM0Q0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTRCQzRBMUMwQTQwM0Q0AA==", "timestamp": "1768096676", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:27:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:27:58] [INFO] Sending instructions to 917202000200 [2026-01-11 07:27:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:27:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:27:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e485dba9f27434d83c0c213f53d489d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:28:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGMEI2MERBRDFGQ0FEMjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGMEI2MERBRDFGQ0FEMjY3AA==\",\"timestamp\":\"1768096660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:00+05:30"} [2026-01-11 07:28:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGMEI2MERBRDFGQ0FEMjY3AA== [2026-01-11 07:28:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1OTQxM0EyMTQ3MDA4QTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1OTQxM0EyMTQ3MDA4QTA1AA==\",\"timestamp\":\"1768096655\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:03+05:30"} [2026-01-11 07:28:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM1OTQxM0EyMTQ3MDA4QTA1AA== [2026-01-11 07:28:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3N0M5NTQzRUE4N0JBRDc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3N0M5NTQzRUE4N0JBRDc2AA==\",\"timestamp\":\"1768096671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:03+05:30"} [2026-01-11 07:28:04] [DEBUG] Ignoring event: delivered [2026-01-11 07:28:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTRCQzRBMUMwQTQwM0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTRCQzRBMUMwQTQwM0Q0AA==\",\"timestamp\":\"1768096676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:03+05:30"} [2026-01-11 07:28:04] [DEBUG] Ignoring event: delivered [2026-01-11 07:28:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3N0M5NTQzRUE4N0JBRDc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3N0M5NTQzRUE4N0JBRDc2AA==\",\"timestamp\":\"1768096671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:03+05:30"} [2026-01-11 07:28:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3N0M5NTQzRUE4N0JBRDc2AA== [2026-01-11 07:28:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTRCQzRBMUMwQTQwM0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTRCQzRBMUMwQTQwM0Q0AA==\",\"timestamp\":\"1768096676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:03+05:30"} [2026-01-11 07:28:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTRCQzRBMUMwQTQwM0Q0AA== [2026-01-11 07:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMjY3ODRFRjEwMUZGNDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMjY3ODRFRjEwMUZGNDYzAA==\",\"timestamp\":\"1768096666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:10+05:30"} [2026-01-11 07:28:11] [DEBUG] Ignoring event: delivered [2026-01-11 07:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:27:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMjY3ODRFRjEwMUZGNDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMjY3ODRFRjEwMUZGNDYzAA==\",\"timestamp\":\"1768096666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:10+05:30"} [2026-01-11 07:28:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyMjY3ODRFRjEwMUZGNDYzAA== [2026-01-11 07:28:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:58:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBRDZFN0NEMTk1RURGRDNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBRDZFN0NEMTk1RURGRDNFAA==", "timestamp": "1768096712", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:28:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:28:34] [INFO] Sending instructions to 917202000200 [2026-01-11 07:28:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:28:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:28:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "783535ef233e45d987768b4ac1255484", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:28:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:58:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOURBMEI5ODRBM0RFN0E2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOURBMEI5ODRBM0RFN0E2AA==", "timestamp": "1768096717", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:28:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:28:39] [INFO] Sending instructions to 917202000200 [2026-01-11 07:28:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:28:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:28:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97cc66694b3d4acbbb14a3060e7373d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:28:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:28:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOURBMEI5ODRBM0RFN0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOURBMEI5ODRBM0RFN0E2AA==\",\"timestamp\":\"1768096717\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:41+05:30"} [2026-01-11 07:28:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOURBMEI5ODRBM0RFN0E2AA== [2026-01-11 07:28:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:28:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBRDZFN0NEMTk1RURGRDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBRDZFN0NEMTk1RURGRDNFAA==\",\"timestamp\":\"1768096712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:41+05:30"} [2026-01-11 07:28:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBRDZFN0NEMTk1RURGRDNFAA== [2026-01-11 07:28:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:28:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOURBMEI5ODRBM0RFN0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxOURBMEI5ODRBM0RFN0E2AA==\",\"timestamp\":\"1768096717\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:41+05:30"} [2026-01-11 07:28:43] [DEBUG] Ignoring event: delivered [2026-01-11 07:28:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:28:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBRDZFN0NEMTk1RURGRDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBRDZFN0NEMTk1RURGRDNFAA==\",\"timestamp\":\"1768096712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:28:44+05:30"} [2026-01-11 07:28:45] [DEBUG] Ignoring event: delivered [2026-01-11 07:29:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:59:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUJCQkYyN0EzOTY4MEM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUJCQkYyN0EzOTY4MEM4AA==", "timestamp": "1768096753", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:29:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:29:15] [INFO] Sending instructions to 917202000200 [2026-01-11 07:29:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:29:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:29:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "861652a0b7d949f2a1263a029dce7ec0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:29:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:59:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFQjBDNjlCRDFCODRCNkFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFQjBDNjlCRDFCODRCNkFGAA==", "timestamp": "1768096758", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:29:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:29:20] [INFO] Sending instructions to 917202000200 [2026-01-11 07:29:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:29:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:29:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23dedb47ef3a486eb53afc70d19aada1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:29:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:59:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MENCMTZFOEM2MENDMzczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MENCMTZFOEM2MENDMzczAA==", "timestamp": "1768096764", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:29:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:29:26] [INFO] Sending instructions to 917202000200 [2026-01-11 07:29:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:29:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:29:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6640e567e6bb44c6870b4e92370d37f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:29:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUJCQkYyN0EzOTY4MEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUJCQkYyN0EzOTY4MEM4AA==\",\"timestamp\":\"1768096753\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:29:26+05:30"} [2026-01-11 07:29:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUJCQkYyN0EzOTY4MEM4AA== [2026-01-11 07:29:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUJCQkYyN0EzOTY4MEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyOUJCQkYyN0EzOTY4MEM4AA==\",\"timestamp\":\"1768096753\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:29:26+05:30"} [2026-01-11 07:29:28] [DEBUG] Ignoring event: delivered [2026-01-11 07:29:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:29:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MENCMTZFOEM2MENDMzczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MENCMTZFOEM2MENDMzczAA==\",\"timestamp\":\"1768096764\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:29:27+05:30"} [2026-01-11 07:29:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MENCMTZFOEM2MENDMzczAA== [2026-01-11 07:29:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:29:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MENCMTZFOEM2MENDMzczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MENCMTZFOEM2MENDMzczAA==\",\"timestamp\":\"1768096764\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:29:27+05:30"} [2026-01-11 07:29:29] [DEBUG] Ignoring event: delivered [2026-01-11 07:29:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 01:59:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5NTU4MEM3RkFFMzAyQjc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5NTU4MEM3RkFFMzAyQjc4AA==", "timestamp": "1768096770", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:29:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:29:31] [INFO] Sending instructions to 917202000200 [2026-01-11 07:29:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:29:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:29:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87ade5602a80414a9191ec358e77c87d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:29:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFQjBDNjlCRDFCODRCNkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFQjBDNjlCRDFCODRCNkFGAA==\",\"timestamp\":\"1768096758\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:29:40+05:30"} [2026-01-11 07:29:41] [DEBUG] Ignoring event: delivered [2026-01-11 07:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:29:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFQjBDNjlCRDFCODRCNkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFQjBDNjlCRDFCODRCNkFGAA==\",\"timestamp\":\"1768096758\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:29:40+05:30"} [2026-01-11 07:29:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFQjBDNjlCRDFCODRCNkFGAA== [2026-01-11 07:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:29:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5NTU4MEM3RkFFMzAyQjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5NTU4MEM3RkFFMzAyQjc4AA==\",\"timestamp\":\"1768096770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:29:40+05:30"} [2026-01-11 07:29:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5NTU4MEM3RkFFMzAyQjc4AA== [2026-01-11 07:29:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:29:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5NTU4MEM3RkFFMzAyQjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5NTU4MEM3RkFFMzAyQjc4AA==\",\"timestamp\":\"1768096770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:29:41+05:30"} [2026-01-11 07:29:42] [DEBUG] Ignoring event: delivered [2026-01-11 07:30:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:00:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFNzQ0NjAwNDEzQ0E2QjA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFNzQ0NjAwNDEzQ0E2QjA1AA==", "timestamp": "1768096806", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:30:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:30:08] [INFO] Sending instructions to 917202000200 [2026-01-11 07:30:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:30:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:30:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed548f6953ef41a69c9ada694ece5245", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:30:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:00:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NzRCRDQyNDU5OTQ2MThEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NzRCRDQyNDU5OTQ2MThEAA==", "timestamp": "1768096811", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:30:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:30:13] [INFO] Sending instructions to 917202000200 [2026-01-11 07:30:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:30:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:30:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "107b49f75ba94f7ea6c7df3a7bce1ab6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:30:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFNzQ0NjAwNDEzQ0E2QjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFNzQ0NjAwNDEzQ0E2QjA1AA==\",\"timestamp\":\"1768096806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:17+05:30"} [2026-01-11 07:30:18] [DEBUG] Ignoring event: delivered [2026-01-11 07:30:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:00:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREM0E4MTdFMDI5RTBGQUVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREM0E4MTdFMDI5RTBGQUVGAA==", "timestamp": "1768096817", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:30:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:30:18] [INFO] Sending instructions to 917202000200 [2026-01-11 07:30:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:30:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:30:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5cab16c79564e2f82b15014885c2655", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:30:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFNzQ0NjAwNDEzQ0E2QjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFNzQ0NjAwNDEzQ0E2QjA1AA==\",\"timestamp\":\"1768096806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:18+05:30"} [2026-01-11 07:30:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFNzQ0NjAwNDEzQ0E2QjA1AA== [2026-01-11 07:30:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NzRCRDQyNDU5OTQ2MThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NzRCRDQyNDU5OTQ2MThEAA==\",\"timestamp\":\"1768096811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:22+05:30"} [2026-01-11 07:30:22] [DEBUG] Ignoring event: delivered [2026-01-11 07:30:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:00:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENzI1QjZFRjg1QjVGNkQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENzI1QjZFRjg1QjVGNkQxAA==", "timestamp": "1768096823", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:30:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:30:24] [INFO] Sending instructions to 917202000200 [2026-01-11 07:30:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:30:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:30:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "641f9e6fe3bf43868898a3515c876650", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:30:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:00:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5NDU2RTg4MTRFN0UyMkVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5NDU2RTg4MTRFN0UyMkVCAA==", "timestamp": "1768096828", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:30:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:30:30] [INFO] Sending instructions to 917202000200 [2026-01-11 07:30:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:30:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:30:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a01a2ff086b7448183f8c53476658413", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:30:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NzRCRDQyNDU5OTQ2MThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NzRCRDQyNDU5OTQ2MThEAA==\",\"timestamp\":\"1768096811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:30+05:30"} [2026-01-11 07:30:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0NzRCRDQyNDU5OTQ2MThEAA== [2026-01-11 07:30:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5NDU2RTg4MTRFN0UyMkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5NDU2RTg4MTRFN0UyMkVCAA==\",\"timestamp\":\"1768096828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:33+05:30"} [2026-01-11 07:30:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5NDU2RTg4MTRFN0UyMkVCAA== [2026-01-11 07:30:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREM0E4MTdFMDI5RTBGQUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREM0E4MTdFMDI5RTBGQUVGAA==\",\"timestamp\":\"1768096817\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:33+05:30"} [2026-01-11 07:30:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREM0E4MTdFMDI5RTBGQUVGAA== [2026-01-11 07:30:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENzI1QjZFRjg1QjVGNkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENzI1QjZFRjg1QjVGNkQxAA==\",\"timestamp\":\"1768096823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:33+05:30"} [2026-01-11 07:30:34] [DEBUG] Ignoring event: delivered [2026-01-11 07:30:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREM0E4MTdFMDI5RTBGQUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREM0E4MTdFMDI5RTBGQUVGAA==\",\"timestamp\":\"1768096817\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:33+05:30"} [2026-01-11 07:30:35] [DEBUG] Ignoring event: delivered [2026-01-11 07:30:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENzI1QjZFRjg1QjVGNkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENzI1QjZFRjg1QjVGNkQxAA==\",\"timestamp\":\"1768096823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:33+05:30"} [2026-01-11 07:30:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNENzI1QjZFRjg1QjVGNkQxAA== [2026-01-11 07:30:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5NDU2RTg4MTRFN0UyMkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5NDU2RTg4MTRFN0UyMkVCAA==\",\"timestamp\":\"1768096828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:33+05:30"} [2026-01-11 07:30:35] [DEBUG] Ignoring event: delivered [2026-01-11 07:30:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:00:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4RUJGNERGRjlGRUU1RkM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4RUJGNERGRjlGRUU1RkM4AA==", "timestamp": "1768096833", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:30:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:30:35] [INFO] Sending instructions to 917202000200 [2026-01-11 07:30:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:30:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:30:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c3167ee3a094dd4a33af894b658c783", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:30:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:00:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRUJCNTc3RTFBOUU1OUQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRUJCNTc3RTFBOUU1OUQ0AA==", "timestamp": "1768096839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:30:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:30:41] [INFO] Sending instructions to 917202000200 [2026-01-11 07:30:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:30:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:30:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79075427e0454e4db6daa600ac7205bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:30:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4RUJGNERGRjlGRUU1RkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4RUJGNERGRjlGRUU1RkM4AA==\",\"timestamp\":\"1768096833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:43+05:30"} [2026-01-11 07:30:44] [DEBUG] Ignoring event: delivered [2026-01-11 07:30:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:00:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDQzRFNzk0NUUzRDlGNUFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDQzRFNzk0NUUzRDlGNUFFAA==", "timestamp": "1768096845", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:30:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:30:47] [INFO] Sending instructions to 917202000200 [2026-01-11 07:30:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:30:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:30:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "947c816a63ee456f95cfe369831ae9d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:30:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRUJCNTc3RTFBOUU1OUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRUJCNTc3RTFBOUU1OUQ0AA==\",\"timestamp\":\"1768096839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:49+05:30"} [2026-01-11 07:30:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRUJCNTc3RTFBOUU1OUQ0AA== [2026-01-11 07:30:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRUJCNTc3RTFBOUU1OUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRUJCNTc3RTFBOUU1OUQ0AA==\",\"timestamp\":\"1768096839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:49+05:30"} [2026-01-11 07:30:50] [DEBUG] Ignoring event: delivered [2026-01-11 07:30:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4RUJGNERGRjlGRUU1RkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4RUJGNERGRjlGRUU1RkM4AA==\",\"timestamp\":\"1768096833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:49+05:30"} [2026-01-11 07:30:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4RUJGNERGRjlGRUU1RkM4AA== [2026-01-11 07:30:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDQzRFNzk0NUUzRDlGNUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDQzRFNzk0NUUzRDlGNUFFAA==\",\"timestamp\":\"1768096845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:54+05:30"} [2026-01-11 07:30:54] [DEBUG] Ignoring event: delivered [2026-01-11 07:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:30:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDQzRFNzk0NUUzRDlGNUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDQzRFNzk0NUUzRDlGNUFFAA==\",\"timestamp\":\"1768096845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:30:54+05:30"} [2026-01-11 07:30:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDQzRFNzk0NUUzRDlGNUFFAA== [2026-01-11 07:31:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:01:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NjY4QkJGM0IxRDFBMTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NjY4QkJGM0IxRDFBMTI0AA==", "timestamp": "1768096881", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:31:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:31:23] [INFO] Sending instructions to 917202000200 [2026-01-11 07:31:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:31:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:31:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f409239b3a1d4d8bbeb229cf6965b5d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:31:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:01:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3QzFFMzkyOUMwNTMxMTc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3QzFFMzkyOUMwNTMxMTc3AA==", "timestamp": "1768096886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:31:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:31:28] [INFO] Sending instructions to 917202000200 [2026-01-11 07:31:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:31:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:31:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afb55d10d7ca4ea9aef92a86ee17cd7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:31:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3QzFFMzkyOUMwNTMxMTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3QzFFMzkyOUMwNTMxMTc3AA==\",\"timestamp\":\"1768096886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:31:29+05:30"} [2026-01-11 07:31:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3QzFFMzkyOUMwNTMxMTc3AA== [2026-01-11 07:31:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NjY4QkJGM0IxRDFBMTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NjY4QkJGM0IxRDFBMTI0AA==\",\"timestamp\":\"1768096881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:31:34+05:30"} [2026-01-11 07:31:36] [DEBUG] Ignoring event: delivered [2026-01-11 07:31:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NjY4QkJGM0IxRDFBMTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NjY4QkJGM0IxRDFBMTI0AA==\",\"timestamp\":\"1768096881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:31:38+05:30"} [2026-01-11 07:31:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0NjY4QkJGM0IxRDFBMTI0AA== [2026-01-11 07:31:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3QzFFMzkyOUMwNTMxMTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3QzFFMzkyOUMwNTMxMTc3AA==\",\"timestamp\":\"1768096886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:31:38+05:30"} [2026-01-11 07:31:39] [DEBUG] Ignoring event: delivered [2026-01-11 07:32:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:02:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGQTIyMTVBOUZBMTc2QzQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGQTIyMTVBOUZBMTc2QzQxAA==", "timestamp": "1768096922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:32:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:32:04] [INFO] Sending instructions to 917202000200 [2026-01-11 07:32:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:32:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:32:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40655286bb6b43dc8e1ecefaa17e8cb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:32:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:02:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3QzBDNzY5NThFNDI3MTBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3QzBDNzY5NThFNDI3MTBEAA==", "timestamp": "1768096928", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:32:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:32:09] [INFO] Sending instructions to 917202000200 [2026-01-11 07:32:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:32:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:32:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98a247d87bdf40278ff112000f0bb5c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:32:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGQTIyMTVBOUZBMTc2QzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGQTIyMTVBOUZBMTc2QzQxAA==\",\"timestamp\":\"1768096922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:10+05:30"} [2026-01-11 07:32:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGQTIyMTVBOUZBMTc2QzQxAA== [2026-01-11 07:32:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGQTIyMTVBOUZBMTc2QzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBGQTIyMTVBOUZBMTc2QzQxAA==\",\"timestamp\":\"1768096922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:10+05:30"} [2026-01-11 07:32:11] [DEBUG] Ignoring event: delivered [2026-01-11 07:32:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3QzBDNzY5NThFNDI3MTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3QzBDNzY5NThFNDI3MTBEAA==\",\"timestamp\":\"1768096928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:13+05:30"} [2026-01-11 07:32:15] [DEBUG] Ignoring event: delivered [2026-01-11 07:32:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:02:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNzA4MDZCNTE3QkYzRDZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNzA4MDZCNTE3QkYzRDZGAA==", "timestamp": "1768096933", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:32:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:32:15] [INFO] Sending instructions to 917202000200 [2026-01-11 07:32:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:32:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:32:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27852ff40ba3404f9557703371a5d581", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3QzBDNzY5NThFNDI3MTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3QzBDNzY5NThFNDI3MTBEAA==\",\"timestamp\":\"1768096928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:17+05:30"} [2026-01-11 07:32:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU3QzBDNzY5NThFNDI3MTBEAA== [2026-01-11 07:32:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:02:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxRTQxMDBCQTY4MkU4MEJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxRTQxMDBCQTY4MkU4MEJFAA==", "timestamp": "1768096938", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:32:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:32:20] [INFO] Sending instructions to 917202000200 [2026-01-11 07:32:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:32:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:32:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b762cad27d2a4b38b4b0e19a710eb69b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:32:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNzA4MDZCNTE3QkYzRDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNzA4MDZCNTE3QkYzRDZGAA==\",\"timestamp\":\"1768096933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:24+05:30"} [2026-01-11 07:32:25] [DEBUG] Ignoring event: delivered [2026-01-11 07:32:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNzA4MDZCNTE3QkYzRDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNzA4MDZCNTE3QkYzRDZGAA==\",\"timestamp\":\"1768096933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:25+05:30"} [2026-01-11 07:32:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzNzA4MDZCNTE3QkYzRDZGAA== [2026-01-11 07:32:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxRTQxMDBCQTY4MkU4MEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxRTQxMDBCQTY4MkU4MEJFAA==\",\"timestamp\":\"1768096938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:25+05:30"} [2026-01-11 07:32:27] [DEBUG] Ignoring event: delivered [2026-01-11 07:32:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxRTQxMDBCQTY4MkU4MEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxRTQxMDBCQTY4MkU4MEJFAA==\",\"timestamp\":\"1768096938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:25+05:30"} [2026-01-11 07:32:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxRTQxMDBCQTY4MkU4MEJFAA== [2026-01-11 07:32:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:02:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThFQzI2MUExMDc4RkI5QzlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThFQzI2MUExMDc4RkI5QzlGAA==", "timestamp": "1768096974", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:32:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:32:55] [INFO] Sending instructions to 917202000200 [2026-01-11 07:32:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:32:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:32:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6578747d0dc44c7da20b5c75c7d19dea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:32:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThFQzI2MUExMDc4RkI5QzlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThFQzI2MUExMDc4RkI5QzlGAA==\",\"timestamp\":\"1768096974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:56+05:30"} [2026-01-11 07:32:58] [DEBUG] Ignoring event: delivered [2026-01-11 07:32:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:32:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThFQzI2MUExMDc4RkI5QzlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThFQzI2MUExMDc4RkI5QzlGAA==\",\"timestamp\":\"1768096974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:32:56+05:30"} [2026-01-11 07:32:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThFQzI2MUExMDc4RkI5QzlGAA== [2026-01-11 07:33:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:03:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFNzMyRkFCNDA5NEQ3MjFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFNzMyRkFCNDA5NEQ3MjFDAA==", "timestamp": "1768096979", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:33:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:33:00] [INFO] Sending instructions to 917202000200 [2026-01-11 07:33:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:33:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:33:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d378f5d3d4e417abe7a13b3fe445752", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:33:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:03:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxRjQzQzhFRDIxMTg3OTE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxRjQzQzhFRDIxMTg3OTE0AA==", "timestamp": "1768096984", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:33:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:33:06] [INFO] Sending instructions to 917202000200 [2026-01-11 07:33:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:33:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:33:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8c83a9c8d334640a73a5b0b1f39b00a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:33:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFNzMyRkFCNDA5NEQ3MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFNzMyRkFCNDA5NEQ3MjFDAA==\",\"timestamp\":\"1768096979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:33:08+05:30"} [2026-01-11 07:33:09] [DEBUG] Ignoring event: delivered [2026-01-11 07:33:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFNzMyRkFCNDA5NEQ3MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFNzMyRkFCNDA5NEQ3MjFDAA==\",\"timestamp\":\"1768096979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:33:09+05:30"} [2026-01-11 07:33:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFNzMyRkFCNDA5NEQ3MjFDAA== [2026-01-11 07:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxRjQzQzhFRDIxMTg3OTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxRjQzQzhFRDIxMTg3OTE0AA==\",\"timestamp\":\"1768096984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:33:09+05:30"} [2026-01-11 07:33:10] [DEBUG] Ignoring event: delivered [2026-01-11 07:33:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:03:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4N0ExOTM1MkJEMUU0RjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4N0ExOTM1MkJEMUU0RjRBAA==", "timestamp": "1768096989", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:33:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:33:11] [INFO] Sending instructions to 917202000200 [2026-01-11 07:33:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:33:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:33:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0c19401591c4c9ca93827de7839ffc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:33:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:03:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyRDNCNDBEQURGQTBCRDhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyRDNCNDBEQURGQTBCRDhGAA==", "timestamp": "1768096995", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:33:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:33:17] [INFO] Sending instructions to 917202000200 [2026-01-11 07:33:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:33:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:33:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76081b7294a142f4927f8b5383cfe6a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:33:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxRjQzQzhFRDIxMTg3OTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxRjQzQzhFRDIxMTg3OTE0AA==\",\"timestamp\":\"1768096984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:33:17+05:30"} [2026-01-11 07:33:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxRjQzQzhFRDIxMTg3OTE0AA== [2026-01-11 07:33:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4N0ExOTM1MkJEMUU0RjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4N0ExOTM1MkJEMUU0RjRBAA==\",\"timestamp\":\"1768096989\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:33:18+05:30"} [2026-01-11 07:33:19] [DEBUG] Ignoring event: delivered [2026-01-11 07:33:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4N0ExOTM1MkJEMUU0RjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4N0ExOTM1MkJEMUU0RjRBAA==\",\"timestamp\":\"1768096989\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:33:30+05:30"} [2026-01-11 07:33:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4N0ExOTM1MkJEMUU0RjRBAA== [2026-01-11 07:33:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyRDNCNDBEQURGQTBCRDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyRDNCNDBEQURGQTBCRDhGAA==\",\"timestamp\":\"1768096995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:33:32+05:30"} [2026-01-11 07:33:33] [DEBUG] Ignoring event: delivered [2026-01-11 07:33:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyRDNCNDBEQURGQTBCRDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyRDNCNDBEQURGQTBCRDhGAA==\",\"timestamp\":\"1768096995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:33:32+05:30"} [2026-01-11 07:33:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyRDNCNDBEQURGQTBCRDhGAA== [2026-01-11 07:33:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:03:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY5OUVBOTE3QTA4RDIxQjM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY5OUVBOTE3QTA4RDIxQjM4AA==", "timestamp": "1768097031", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:33:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:33:52] [INFO] Sending instructions to 917202000200 [2026-01-11 07:33:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:33:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:33:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "570102ae7c2d470bad382ee59ac8f6a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:33:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY5OUVBOTE3QTA4RDIxQjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY5OUVBOTE3QTA4RDIxQjM4AA==\",\"timestamp\":\"1768097031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:33:54+05:30"} [2026-01-11 07:33:54] [DEBUG] Ignoring event: delivered [2026-01-11 07:33:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:03:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQjVEOEVCODU4MTMyQzVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQjVEOEVCODU4MTMyQzVGAA==", "timestamp": "1768097036", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:33:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:33:57] [INFO] Sending instructions to 917202000200 [2026-01-11 07:33:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:33:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:33:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be670a9c82944a018beee393f3432e96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:34:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:04:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MjVEODU1NDkyRjkxNDBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MjVEODU1NDkyRjkxNDBEAA==", "timestamp": "1768097041", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:34:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:34:02] [INFO] Sending instructions to 917202000200 [2026-01-11 07:34:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:34:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:34:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5cea70f17024e1393c9df52f6b7b3dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:34:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY5OUVBOTE3QTA4RDIxQjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY5OUVBOTE3QTA4RDIxQjM4AA==\",\"timestamp\":\"1768097031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:04+05:30"} [2026-01-11 07:34:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY5OUVBOTE3QTA4RDIxQjM4AA== [2026-01-11 07:34:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQjVEOEVCODU4MTMyQzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQjVEOEVCODU4MTMyQzVGAA==\",\"timestamp\":\"1768097036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:04+05:30"} [2026-01-11 07:34:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQjVEOEVCODU4MTMyQzVGAA== [2026-01-11 07:34:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQjVEOEVCODU4MTMyQzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQjVEOEVCODU4MTMyQzVGAA==\",\"timestamp\":\"1768097036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:04+05:30"} [2026-01-11 07:34:06] [DEBUG] Ignoring event: delivered [2026-01-11 07:34:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MjVEODU1NDkyRjkxNDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MjVEODU1NDkyRjkxNDBEAA==\",\"timestamp\":\"1768097041\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:04+05:30"} [2026-01-11 07:34:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MjVEODU1NDkyRjkxNDBEAA== [2026-01-11 07:34:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MjVEODU1NDkyRjkxNDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MjVEODU1NDkyRjkxNDBEAA==\",\"timestamp\":\"1768097041\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:15+05:30"} [2026-01-11 07:34:16] [DEBUG] Ignoring event: delivered [2026-01-11 07:34:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:04:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVCMjU0MEJEQzI2ODUwQUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVCMjU0MEJEQzI2ODUwQUE1AA==", "timestamp": "1768097077", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:34:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:34:38] [INFO] Sending instructions to 917202000200 [2026-01-11 07:34:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:34:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:34:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f70c28daed9c4988936aced4a5c52068", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:34:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVCMjU0MEJEQzI2ODUwQUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVCMjU0MEJEQzI2ODUwQUE1AA==\",\"timestamp\":\"1768097077\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:39+05:30"} [2026-01-11 07:34:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVCMjU0MEJEQzI2ODUwQUE1AA== [2026-01-11 07:34:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVCMjU0MEJEQzI2ODUwQUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVCMjU0MEJEQzI2ODUwQUE1AA==\",\"timestamp\":\"1768097077\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:39+05:30"} [2026-01-11 07:34:40] [DEBUG] Ignoring event: delivered [2026-01-11 07:34:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:04:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2REYxNkNFNTQyMDcwMEVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2REYxNkNFNTQyMDcwMEVEAA==", "timestamp": "1768097082", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:34:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:34:44] [INFO] Sending instructions to 917202000200 [2026-01-11 07:34:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:34:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:34:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8756187c91ba4560883a2bf85381e91c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:34:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2REYxNkNFNTQyMDcwMEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2REYxNkNFNTQyMDcwMEVEAA==\",\"timestamp\":\"1768097082\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:48+05:30"} [2026-01-11 07:34:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2REYxNkNFNTQyMDcwMEVEAA== [2026-01-11 07:34:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2REYxNkNFNTQyMDcwMEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2REYxNkNFNTQyMDcwMEVEAA==\",\"timestamp\":\"1768097082\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:48+05:30"} [2026-01-11 07:34:48] [DEBUG] Ignoring event: delivered [2026-01-11 07:34:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:04:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5REMxRDZDNUU1RUMzMkI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5REMxRDZDNUU1RUMzMkI5AA==", "timestamp": "1768097087", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:34:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:34:49] [INFO] Sending instructions to 917202000200 [2026-01-11 07:34:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:34:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:34:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c6dcc9e3b5840d6a7f4717f0ec308ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:34:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5REMxRDZDNUU1RUMzMkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5REMxRDZDNUU1RUMzMkI5AA==\",\"timestamp\":\"1768097087\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:50+05:30"} [2026-01-11 07:34:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5REMxRDZDNUU1RUMzMkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5REMxRDZDNUU1RUMzMkI5AA==\",\"timestamp\":\"1768097087\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:50+05:30"} [2026-01-11 07:34:52] [DEBUG] Ignoring event: delivered [2026-01-11 07:34:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5REMxRDZDNUU1RUMzMkI5AA== [2026-01-11 07:34:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:04:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3MjYyOUFCREY2RkUyM0YzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3MjYyOUFCREY2RkUyM0YzAA==", "timestamp": "1768097092", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:34:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:34:54] [INFO] Sending instructions to 917202000200 [2026-01-11 07:34:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:34:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:34:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "462bc10f36e147c3b4d581f5e1e5a0bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:34:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3MjYyOUFCREY2RkUyM0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3MjYyOUFCREY2RkUyM0YzAA==\",\"timestamp\":\"1768097092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:54+05:30"} [2026-01-11 07:34:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3MjYyOUFCREY2RkUyM0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3MjYyOUFCREY2RkUyM0YzAA==\",\"timestamp\":\"1768097092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:54+05:30"} [2026-01-11 07:34:55] [DEBUG] Ignoring event: delivered [2026-01-11 07:34:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3MjYyOUFCREY2RkUyM0YzAA== [2026-01-11 07:34:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:04:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5QkFGOUQ3Q0I1MDlGNkJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5QkFGOUQ3Q0I1MDlGNkJCAA==", "timestamp": "1768097098", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:34:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:34:59] [INFO] Sending instructions to 917202000200 [2026-01-11 07:34:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:34:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:34:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "affca74aac914f7d8da0795a4a6bdf7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:35:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5QkFGOUQ3Q0I1MDlGNkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5QkFGOUQ3Q0I1MDlGNkJCAA==\",\"timestamp\":\"1768097098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:59+05:30"} [2026-01-11 07:35:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5QkFGOUQ3Q0I1MDlGNkJCAA== [2026-01-11 07:35:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:34:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5QkFGOUQ3Q0I1MDlGNkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5QkFGOUQ3Q0I1MDlGNkJCAA==\",\"timestamp\":\"1768097098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:34:59+05:30"} [2026-01-11 07:35:00] [DEBUG] Ignoring event: delivered [2026-01-11 07:35:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:05:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCRkMzQkNDREQ5NzQ4QTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCRkMzQkNDREQ5NzQ4QTRBAA==", "timestamp": "1768097103", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:35:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:35:04] [INFO] Sending instructions to 917202000200 [2026-01-11 07:35:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:35:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:35:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32b3c886b6ce44819108bc7e678cde13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:35:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:35:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCRkMzQkNDREQ5NzQ4QTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCRkMzQkNDREQ5NzQ4QTRBAA==\",\"timestamp\":\"1768097103\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:35:06+05:30"} [2026-01-11 07:35:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCRkMzQkNDREQ5NzQ4QTRBAA== [2026-01-11 07:35:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:35:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCRkMzQkNDREQ5NzQ4QTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThCRkMzQkNDREQ5NzQ4QTRBAA==\",\"timestamp\":\"1768097103\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:35:06+05:30"} [2026-01-11 07:35:07] [DEBUG] Ignoring event: delivered [2026-01-11 07:35:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:05:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4QzU3RkQyMzA5MjczOTAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4QzU3RkQyMzA5MjczOTAxAA==", "timestamp": "1768097139", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:35:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:35:40] [INFO] Sending instructions to 917202000200 [2026-01-11 07:35:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:35:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:35:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f502ea4ca193484c9c58ec6e7524ff69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:35:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4QzU3RkQyMzA5MjczOTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4QzU3RkQyMzA5MjczOTAxAA==\",\"timestamp\":\"1768097139\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:35:42+05:30"} [2026-01-11 07:35:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4QzU3RkQyMzA5MjczOTAxAA== [2026-01-11 07:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:35:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4QzU3RkQyMzA5MjczOTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4QzU3RkQyMzA5MjczOTAxAA==\",\"timestamp\":\"1768097139\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:35:42+05:30"} [2026-01-11 07:35:44] [DEBUG] Ignoring event: delivered [2026-01-11 07:35:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:05:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2RTEwMkZDMEVCNzBDRTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2RTEwMkZDMEVCNzBDRTI5AA==", "timestamp": "1768097144", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:35:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:35:46] [INFO] Sending instructions to 917202000200 [2026-01-11 07:35:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:35:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:35:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c20e71dc1f44419087ee09775d7e379a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:35:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:35:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2RTEwMkZDMEVCNzBDRTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2RTEwMkZDMEVCNzBDRTI5AA==\",\"timestamp\":\"1768097144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:35:50+05:30"} [2026-01-11 07:35:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2RTEwMkZDMEVCNzBDRTI5AA== [2026-01-11 07:35:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:35:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2RTEwMkZDMEVCNzBDRTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2RTEwMkZDMEVCNzBDRTI5AA==\",\"timestamp\":\"1768097144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:35:50+05:30"} [2026-01-11 07:35:50] [DEBUG] Ignoring event: delivered [2026-01-11 07:36:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:06:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDU2MkYyMTY2QzE4MjBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDU2MkYyMTY2QzE4MjBCAA==", "timestamp": "1768097180", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:36:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:36:22] [INFO] Sending instructions to 917202000200 [2026-01-11 07:36:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:36:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:36:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f65acfda20a74e748588c1bdddd69df8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:36:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:36:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDU2MkYyMTY2QzE4MjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDU2MkYyMTY2QzE4MjBCAA==\",\"timestamp\":\"1768097180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:36:22+05:30"} [2026-01-11 07:36:22] [DEBUG] Ignoring event: delivered [2026-01-11 07:36:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:36:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDU2MkYyMTY2QzE4MjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDU2MkYyMTY2QzE4MjBCAA==\",\"timestamp\":\"1768097180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:36:22+05:30"} [2026-01-11 07:36:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDU2MkYyMTY2QzE4MjBCAA== [2026-01-11 07:36:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:06:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0QUFENjAxRUFERUE2Q0Y1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0QUFENjAxRUFERUE2Q0Y1AA==", "timestamp": "1768097185", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:36:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:36:27] [INFO] Sending instructions to 917202000200 [2026-01-11 07:36:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:36:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:36:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25205c57bfe642bc9b520e1346a50ecf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:36:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:36:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0QUFENjAxRUFERUE2Q0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0QUFENjAxRUFERUE2Q0Y1AA==\",\"timestamp\":\"1768097185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:36:27+05:30"} [2026-01-11 07:36:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0QUFENjAxRUFERUE2Q0Y1AA== [2026-01-11 07:36:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:36:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0QUFENjAxRUFERUE2Q0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0QUFENjAxRUFERUE2Q0Y1AA==\",\"timestamp\":\"1768097185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:36:27+05:30"} [2026-01-11 07:36:28] [DEBUG] Ignoring event: delivered [2026-01-11 07:36:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:06:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMUJGOEE1OUQ2RjkyMDU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMUJGOEE1OUQ2RjkyMDU5AA==", "timestamp": "1768097191", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:36:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:36:32] [INFO] Sending instructions to 917202000200 [2026-01-11 07:36:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:36:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:36:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1952f03e9b7f43b7bc54dadd76e23306", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:36:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMUJGOEE1OUQ2RjkyMDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMUJGOEE1OUQ2RjkyMDU5AA==\",\"timestamp\":\"1768097191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:36:33+05:30"} [2026-01-11 07:36:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMUJGOEE1OUQ2RjkyMDU5AA== [2026-01-11 07:36:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMUJGOEE1OUQ2RjkyMDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMUJGOEE1OUQ2RjkyMDU5AA==\",\"timestamp\":\"1768097191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:36:33+05:30"} [2026-01-11 07:36:34] [DEBUG] Ignoring event: delivered [2026-01-11 07:36:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:06:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5RjkxNkVGQUJGRjNCOEIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5RjkxNkVGQUJGRjNCOEIxAA==", "timestamp": "1768097196", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:36:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:36:37] [INFO] Sending instructions to 917202000200 [2026-01-11 07:36:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:36:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:36:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "342e815a00fc47f9a8e0a70e25fdcc79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:36:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:36:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5RjkxNkVGQUJGRjNCOEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5RjkxNkVGQUJGRjNCOEIxAA==\",\"timestamp\":\"1768097196\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:36:39+05:30"} [2026-01-11 07:36:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5RjkxNkVGQUJGRjNCOEIxAA== [2026-01-11 07:36:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:36:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5RjkxNkVGQUJGRjNCOEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5RjkxNkVGQUJGRjNCOEIxAA==\",\"timestamp\":\"1768097196\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:36:39+05:30"} [2026-01-11 07:36:40] [DEBUG] Ignoring event: delivered [2026-01-11 07:37:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:07:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFMzBDRjRGNTU0OTc1NUIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFMzBDRjRGNTU0OTc1NUIzAA==", "timestamp": "1768097232", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:37:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:37:13] [INFO] Sending instructions to 917202000200 [2026-01-11 07:37:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:37:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:37:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7781a9f8e5b4e589a3ba0514c82042b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:37:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFMzBDRjRGNTU0OTc1NUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFMzBDRjRGNTU0OTc1NUIzAA==\",\"timestamp\":\"1768097232\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:16+05:30"} [2026-01-11 07:37:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFMzBDRjRGNTU0OTc1NUIzAA== [2026-01-11 07:37:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFMzBDRjRGNTU0OTc1NUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFMzBDRjRGNTU0OTc1NUIzAA==\",\"timestamp\":\"1768097232\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:16+05:30"} [2026-01-11 07:37:17] [DEBUG] Ignoring event: delivered [2026-01-11 07:37:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:07:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0QThEQjg1RkFGQkU1NzU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0QThEQjg1RkFGQkU1NzU2AA==", "timestamp": "1768097237", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:37:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:37:18] [INFO] Sending instructions to 917202000200 [2026-01-11 07:37:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:37:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:37:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b565dc91c33648019d92f92a2e040e7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0QThEQjg1RkFGQkU1NzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0QThEQjg1RkFGQkU1NzU2AA==\",\"timestamp\":\"1768097237\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:20+05:30"} [2026-01-11 07:37:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0QThEQjg1RkFGQkU1NzU2AA== [2026-01-11 07:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0QThEQjg1RkFGQkU1NzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0QThEQjg1RkFGQkU1NzU2AA==\",\"timestamp\":\"1768097237\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:20+05:30"} [2026-01-11 07:37:21] [DEBUG] Ignoring event: delivered [2026-01-11 07:37:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:07:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwRTIzNTRBNjRBRUE1NzdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwRTIzNTRBNjRBRUE1NzdDAA==", "timestamp": "1768097242", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:37:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:37:24] [INFO] Sending instructions to 917202000200 [2026-01-11 07:37:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:37:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:37:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62d8b90b14e14e76b42f16076f8a48fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:37:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwRTIzNTRBNjRBRUE1NzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwRTIzNTRBNjRBRUE1NzdDAA==\",\"timestamp\":\"1768097242\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:24+05:30"} [2026-01-11 07:37:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwRTIzNTRBNjRBRUE1NzdDAA== [2026-01-11 07:37:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwRTIzNTRBNjRBRUE1NzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwRTIzNTRBNjRBRUE1NzdDAA==\",\"timestamp\":\"1768097242\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:24+05:30"} [2026-01-11 07:37:24] [DEBUG] Ignoring event: delivered [2026-01-11 07:37:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:07:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQkU5RjhBQjVDMzk3NkYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQkU5RjhBQjVDMzk3NkYzAA==", "timestamp": "1768097248", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:37:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:37:29] [INFO] Sending instructions to 917202000200 [2026-01-11 07:37:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:37:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:37:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "610a0b7560da46a8a4ec174c5c699207", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:37:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:07:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5OTJDMjdBNUM1QzcwQkVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5OTJDMjdBNUM1QzcwQkVGAA==", "timestamp": "1768097253", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:37:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:37:35] [INFO] Sending instructions to 917202000200 [2026-01-11 07:37:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:37:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQkU5RjhBQjVDMzk3NkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQkU5RjhBQjVDMzk3NkYzAA==\",\"timestamp\":\"1768097248\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:34+05:30"} [2026-01-11 07:37:35] [DEBUG] Ignoring event: delivered [2026-01-11 07:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQkU5RjhBQjVDMzk3NkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQkU5RjhBQjVDMzk3NkYzAA==\",\"timestamp\":\"1768097248\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:34+05:30"} [2026-01-11 07:37:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQkU5RjhBQjVDMzk3NkYzAA== [2026-01-11 07:37:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1cb3ab55d974ebb9dc18cc8e4748bf7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5OTJDMjdBNUM1QzcwQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5OTJDMjdBNUM1QzcwQkVGAA==\",\"timestamp\":\"1768097253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:38+05:30"} [2026-01-11 07:37:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5OTJDMjdBNUM1QzcwQkVGAA== [2026-01-11 07:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5OTJDMjdBNUM1QzcwQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5OTJDMjdBNUM1QzcwQkVGAA==\",\"timestamp\":\"1768097253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:38+05:30"} [2026-01-11 07:37:39] [DEBUG] Ignoring event: delivered [2026-01-11 07:37:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:07:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QTQxMEJDNzY4MjA0RUZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QTQxMEJDNzY4MjA0RUZBAA==", "timestamp": "1768097259", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:37:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:37:41] [INFO] Sending instructions to 917202000200 [2026-01-11 07:37:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:37:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:37:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "412768efefb245cf9dd52ee38b9bdc0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:37:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QTQxMEJDNzY4MjA0RUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QTQxMEJDNzY4MjA0RUZBAA==\",\"timestamp\":\"1768097259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:42+05:30"} [2026-01-11 07:37:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QTQxMEJDNzY4MjA0RUZBAA== [2026-01-11 07:37:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QTQxMEJDNzY4MjA0RUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QTQxMEJDNzY4MjA0RUZBAA==\",\"timestamp\":\"1768097259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:42+05:30"} [2026-01-11 07:37:43] [DEBUG] Ignoring event: delivered [2026-01-11 07:37:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:07:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyMUU0MTFBMEYyMDVDQjlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyMUU0MTFBMEYyMDVDQjlDAA==", "timestamp": "1768097265", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:37:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:37:46] [INFO] Sending instructions to 917202000200 [2026-01-11 07:37:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:37:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:37:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2833fa93fd984e18b757e539af3970ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:37:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyMUU0MTFBMEYyMDVDQjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyMUU0MTFBMEYyMDVDQjlDAA==\",\"timestamp\":\"1768097265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:51+05:30"} [2026-01-11 07:37:52] [DEBUG] Ignoring event: delivered [2026-01-11 07:37:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyMUU0MTFBMEYyMDVDQjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyMUU0MTFBMEYyMDVDQjlDAA==\",\"timestamp\":\"1768097265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:37:51+05:30"} [2026-01-11 07:37:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyMUU0MTFBMEYyMDVDQjlDAA== [2026-01-11 07:38:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:08:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4NEE4MEY2MDA5MzYyQjQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4NEE4MEY2MDA5MzYyQjQ1AA==", "timestamp": "1768097301", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:38:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:38:22] [INFO] Sending instructions to 917202000200 [2026-01-11 07:38:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:38:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:38:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd0d118fc6714967990ec3f9bb68910f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:38:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4NEE4MEY2MDA5MzYyQjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4NEE4MEY2MDA5MzYyQjQ1AA==\",\"timestamp\":\"1768097301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:38:24+05:30"} [2026-01-11 07:38:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4NEE4MEY2MDA5MzYyQjQ1AA== [2026-01-11 07:38:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4NEE4MEY2MDA5MzYyQjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4NEE4MEY2MDA5MzYyQjQ1AA==\",\"timestamp\":\"1768097301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:38:24+05:30"} [2026-01-11 07:38:24] [DEBUG] Ignoring event: delivered [2026-01-11 07:38:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:08:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4RDJFQkMzMDQ5RUYxMDYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4RDJFQkMzMDQ5RUYxMDYwAA==", "timestamp": "1768097306", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:38:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:38:27] [INFO] Sending instructions to 917202000200 [2026-01-11 07:38:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:38:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:38:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "085d416dde444039bb82c5cc946e0dbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:38:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4RDJFQkMzMDQ5RUYxMDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4RDJFQkMzMDQ5RUYxMDYwAA==\",\"timestamp\":\"1768097306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:38:29+05:30"} [2026-01-11 07:38:30] [DEBUG] Ignoring event: delivered [2026-01-11 07:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:38:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4RDJFQkMzMDQ5RUYxMDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4RDJFQkMzMDQ5RUYxMDYwAA==\",\"timestamp\":\"1768097306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:38:29+05:30"} [2026-01-11 07:38:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4RDJFQkMzMDQ5RUYxMDYwAA== [2026-01-11 07:39:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:09:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3MUYwQ0I5MDRDRkJFREJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3MUYwQ0I5MDRDRkJFREJEAA==", "timestamp": "1768097342", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:39:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:39:03] [INFO] Sending instructions to 917202000200 [2026-01-11 07:39:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:39:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:39:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6e7a88493d8459cafea5ec6b12a68e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3MUYwQ0I5MDRDRkJFREJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3MUYwQ0I5MDRDRkJFREJEAA==\",\"timestamp\":\"1768097342\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:08+05:30"} [2026-01-11 07:39:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3MUYwQ0I5MDRDRkJFREJEAA== [2026-01-11 07:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3MUYwQ0I5MDRDRkJFREJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3MUYwQ0I5MDRDRkJFREJEAA==\",\"timestamp\":\"1768097342\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:08+05:30"} [2026-01-11 07:39:09] [DEBUG] Ignoring event: delivered [2026-01-11 07:39:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:09:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCQUU2OTdGM0RDQjNCOThCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCQUU2OTdGM0RDQjNCOThCAA==", "timestamp": "1768097347", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:39:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:39:09] [INFO] Sending instructions to 917202000200 [2026-01-11 07:39:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:39:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:39:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50a9ed8c980a404aa3fe42926276bf6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCQUU2OTdGM0RDQjNCOThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCQUU2OTdGM0RDQjNCOThCAA==\",\"timestamp\":\"1768097347\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:12+05:30"} [2026-01-11 07:39:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCQUU2OTdGM0RDQjNCOThCAA== [2026-01-11 07:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCQUU2OTdGM0RDQjNCOThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCQUU2OTdGM0RDQjNCOThCAA==\",\"timestamp\":\"1768097347\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:12+05:30"} [2026-01-11 07:39:13] [DEBUG] Ignoring event: delivered [2026-01-11 07:39:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:09:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkyNkJDRkM4Q0E1NzhFRjAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkyNkJDRkM4Q0E1NzhFRjAyAA==", "timestamp": "1768097352", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:39:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:39:14] [INFO] Sending instructions to 917202000200 [2026-01-11 07:39:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:39:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:39:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "750e93fe967c41c78fa2cec1df27f795", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkyNkJDRkM4Q0E1NzhFRjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkyNkJDRkM4Q0E1NzhFRjAyAA==\",\"timestamp\":\"1768097352\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:14+05:30"} [2026-01-11 07:39:15] [DEBUG] Ignoring event: delivered [2026-01-11 07:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkyNkJDRkM4Q0E1NzhFRjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkyNkJDRkM4Q0E1NzhFRjAyAA==\",\"timestamp\":\"1768097352\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:14+05:30"} [2026-01-11 07:39:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkyNkJDRkM4Q0E1NzhFRjAyAA== [2026-01-11 07:39:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:09:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MjQwQTYxODYyQzczNEFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MjQwQTYxODYyQzczNEFFAA==", "timestamp": "1768097388", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:39:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:39:50] [INFO] Sending instructions to 917202000200 [2026-01-11 07:39:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:39:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:39:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bba78087ca7f479986f4e2559fdf2823", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:39:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MjQwQTYxODYyQzczNEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MjQwQTYxODYyQzczNEFFAA==\",\"timestamp\":\"1768097388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:52+05:30"} [2026-01-11 07:39:53] [DEBUG] Ignoring event: delivered [2026-01-11 07:39:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MjQwQTYxODYyQzczNEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MjQwQTYxODYyQzczNEFFAA==\",\"timestamp\":\"1768097388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:52+05:30"} [2026-01-11 07:39:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MjQwQTYxODYyQzczNEFFAA== [2026-01-11 07:39:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:09:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4QUQ2Mzg3MzNEQjcxQ0Q5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4QUQ2Mzg3MzNEQjcxQ0Q5AA==", "timestamp": "1768097394", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:39:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:39:55] [INFO] Sending instructions to 917202000200 [2026-01-11 07:39:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:39:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:39:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "564a3391709c4c9c96e9a0dd14bb5a83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:39:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4QUQ2Mzg3MzNEQjcxQ0Q5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4QUQ2Mzg3MzNEQjcxQ0Q5AA==\",\"timestamp\":\"1768097394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:56+05:30"} [2026-01-11 07:39:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4QUQ2Mzg3MzNEQjcxQ0Q5AA== [2026-01-11 07:39:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:39:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4QUQ2Mzg3MzNEQjcxQ0Q5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4QUQ2Mzg3MzNEQjcxQ0Q5AA==\",\"timestamp\":\"1768097394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:39:56+05:30"} [2026-01-11 07:39:57] [DEBUG] Ignoring event: delivered [2026-01-11 07:40:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:10:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3Qjc2QkMyRjhDNkVCN0VBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3Qjc2QkMyRjhDNkVCN0VBAA==", "timestamp": "1768097399", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:40:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:40:00] [INFO] Sending instructions to 917202000200 [2026-01-11 07:40:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:40:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:40:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3a44bd734e84b83abeb1eb5f61f60eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:40:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3Qjc2QkMyRjhDNkVCN0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3Qjc2QkMyRjhDNkVCN0VBAA==\",\"timestamp\":\"1768097399\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:04+05:30"} [2026-01-11 07:40:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3Qjc2QkMyRjhDNkVCN0VBAA== [2026-01-11 07:40:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3Qjc2QkMyRjhDNkVCN0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3Qjc2QkMyRjhDNkVCN0VBAA==\",\"timestamp\":\"1768097399\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:04+05:30"} [2026-01-11 07:40:05] [DEBUG] Ignoring event: delivered [2026-01-11 07:40:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:10:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGMkQ0OUE1OUQ5Q0UxNTQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGMkQ0OUE1OUQ5Q0UxNTQ2AA==", "timestamp": "1768097404", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:40:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:40:06] [INFO] Sending instructions to 917202000200 [2026-01-11 07:40:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:40:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:40:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d17631dea8154acb8a30a5b90cd58e43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:40:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGMkQ0OUE1OUQ5Q0UxNTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGMkQ0OUE1OUQ5Q0UxNTQ2AA==\",\"timestamp\":\"1768097404\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:09+05:30"} [2026-01-11 07:40:10] [DEBUG] Ignoring event: delivered [2026-01-11 07:40:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGMkQ0OUE1OUQ5Q0UxNTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGMkQ0OUE1OUQ5Q0UxNTQ2AA==\",\"timestamp\":\"1768097404\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:09+05:30"} [2026-01-11 07:40:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGMkQ0OUE1OUQ5Q0UxNTQ2AA== [2026-01-11 07:40:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:10:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRkQwNEQwNTNGRTM1NjQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRkQwNEQwNTNGRTM1NjQyAA==", "timestamp": "1768097409", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:40:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:40:11] [INFO] Sending instructions to 917202000200 [2026-01-11 07:40:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:40:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:40:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4a3adb5f49e43f3bf8b9dfa10f49395", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:40:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRkQwNEQwNTNGRTM1NjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRkQwNEQwNTNGRTM1NjQyAA==\",\"timestamp\":\"1768097409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:13+05:30"} [2026-01-11 07:40:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRkQwNEQwNTNGRTM1NjQyAA== [2026-01-11 07:40:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRkQwNEQwNTNGRTM1NjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRkQwNEQwNTNGRTM1NjQyAA==\",\"timestamp\":\"1768097409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:13+05:30"} [2026-01-11 07:40:14] [DEBUG] Ignoring event: delivered [2026-01-11 07:40:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:10:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRkM5Njk1ODE4QkY1MEFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRkM5Njk1ODE4QkY1MEFDAA==", "timestamp": "1768097415", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:40:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:40:17] [INFO] Sending instructions to 917202000200 [2026-01-11 07:40:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:40:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:40:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba3739cd9670414cb81be884265fd984", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRkM5Njk1ODE4QkY1MEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRkM5Njk1ODE4QkY1MEFDAA==\",\"timestamp\":\"1768097415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:17+05:30"} [2026-01-11 07:40:17] [DEBUG] Ignoring event: delivered [2026-01-11 07:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRkM5Njk1ODE4QkY1MEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRkM5Njk1ODE4QkY1MEFDAA==\",\"timestamp\":\"1768097415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:17+05:30"} [2026-01-11 07:40:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRkM5Njk1ODE4QkY1MEFDAA== [2026-01-11 07:40:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:10:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MzkyOEM2RTJEQkNDREE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MzkyOEM2RTJEQkNDREE5AA==", "timestamp": "1768097420", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:40:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:40:22] [INFO] Sending instructions to 917202000200 [2026-01-11 07:40:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:40:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:40:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c64477f031d49d585f06ca19a233cc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:40:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MzkyOEM2RTJEQkNDREE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MzkyOEM2RTJEQkNDREE5AA==\",\"timestamp\":\"1768097420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:25+05:30"} [2026-01-11 07:40:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MzkyOEM2RTJEQkNDREE5AA== [2026-01-11 07:40:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MzkyOEM2RTJEQkNDREE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MzkyOEM2RTJEQkNDREE5AA==\",\"timestamp\":\"1768097420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:40:25+05:30"} [2026-01-11 07:40:27] [DEBUG] Ignoring event: delivered [2026-01-11 07:40:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:10:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RjFGN0FERTk4M0Q4QkMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RjFGN0FERTk4M0Q4QkMxAA==", "timestamp": "1768097456", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:40:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:40:58] [INFO] Sending instructions to 917202000200 [2026-01-11 07:40:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:40:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:40:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c98f028d4fb4aea8592f9e701d06ef8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:41:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RjFGN0FERTk4M0Q4QkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RjFGN0FERTk4M0Q4QkMxAA==\",\"timestamp\":\"1768097456\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:01+05:30"} [2026-01-11 07:41:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RjFGN0FERTk4M0Q4QkMxAA== [2026-01-11 07:41:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:40:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RjFGN0FERTk4M0Q4QkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RjFGN0FERTk4M0Q4QkMxAA==\",\"timestamp\":\"1768097456\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:01+05:30"} [2026-01-11 07:41:01] [DEBUG] Ignoring event: delivered [2026-01-11 07:41:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:11:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBMUQzNzUyREIyMEJEQjVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBMUQzNzUyREIyMEJEQjVGAA==", "timestamp": "1768097462", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:41:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:41:04] [INFO] Sending instructions to 917202000200 [2026-01-11 07:41:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:41:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:41:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8b65afb17f64e38bfcead3f1506bfaa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:41:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:41:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBMUQzNzUyREIyMEJEQjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBMUQzNzUyREIyMEJEQjVGAA==\",\"timestamp\":\"1768097462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:06+05:30"} [2026-01-11 07:41:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBMUQzNzUyREIyMEJEQjVGAA== [2026-01-11 07:41:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:41:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBMUQzNzUyREIyMEJEQjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBMUQzNzUyREIyMEJEQjVGAA==\",\"timestamp\":\"1768097462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:06+05:30"} [2026-01-11 07:41:06] [DEBUG] Ignoring event: delivered [2026-01-11 07:41:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:11:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RTRBRjk3RkQ5MzhEMzM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RTRBRjk3RkQ5MzhEMzM0AA==", "timestamp": "1768097498", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:41:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:41:40] [INFO] Sending instructions to 917202000200 [2026-01-11 07:41:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:41:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:41:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4ac274c40dc4331b7085d3584d5dac9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:41:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RTRBRjk3RkQ5MzhEMzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RTRBRjk3RkQ5MzhEMzM0AA==\",\"timestamp\":\"1768097498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:40+05:30"} [2026-01-11 07:41:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RTRBRjk3RkQ5MzhEMzM0AA== [2026-01-11 07:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:41:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RTRBRjk3RkQ5MzhEMzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2RTRBRjk3RkQ5MzhEMzM0AA==\",\"timestamp\":\"1768097498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:40+05:30"} [2026-01-11 07:41:41] [DEBUG] Ignoring event: delivered [2026-01-11 07:41:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:11:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQTg4OUQ3N0YyQTUwREM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQTg4OUQ3N0YyQTUwREM3AA==", "timestamp": "1768097504", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:41:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:41:45] [INFO] Sending instructions to 917202000200 [2026-01-11 07:41:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:41:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:41:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f080f758303c4b6581296d4d9d392d70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:41:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:41:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQTg4OUQ3N0YyQTUwREM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQTg4OUQ3N0YyQTUwREM3AA==\",\"timestamp\":\"1768097504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:45+05:30"} [2026-01-11 07:41:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQTg4OUQ3N0YyQTUwREM3AA== [2026-01-11 07:41:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:41:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQTg4OUQ3N0YyQTUwREM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQTg4OUQ3N0YyQTUwREM3AA==\",\"timestamp\":\"1768097504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:45+05:30"} [2026-01-11 07:41:46] [DEBUG] Ignoring event: delivered [2026-01-11 07:41:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:11:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3NDdFQzkwNzE0QTdFMDVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3NDdFQzkwNzE0QTdFMDVFAA==", "timestamp": "1768097509", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:41:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:41:51] [INFO] Sending instructions to 917202000200 [2026-01-11 07:41:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:41:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:41:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6e7369c7617476e91179466aac0bead", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:41:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:41:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3NDdFQzkwNzE0QTdFMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3NDdFQzkwNzE0QTdFMDVFAA==\",\"timestamp\":\"1768097509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:51+05:30"} [2026-01-11 07:41:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3NDdFQzkwNzE0QTdFMDVFAA== [2026-01-11 07:41:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:41:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3NDdFQzkwNzE0QTdFMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3NDdFQzkwNzE0QTdFMDVFAA==\",\"timestamp\":\"1768097509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:41:51+05:30"} [2026-01-11 07:41:52] [DEBUG] Ignoring event: delivered [2026-01-11 07:42:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:12:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyOEFGQjJBMUZGRkVDNDhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyOEFGQjJBMUZGRkVDNDhGAA==", "timestamp": "1768097545", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:42:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:42:27] [INFO] Sending instructions to 917202000200 [2026-01-11 07:42:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:42:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:42:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6ce19c29b65422eb475b5eb9a0a68ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:42:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyOEFGQjJBMUZGRkVDNDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyOEFGQjJBMUZGRkVDNDhGAA==\",\"timestamp\":\"1768097545\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:42:27+05:30"} [2026-01-11 07:42:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyOEFGQjJBMUZGRkVDNDhGAA== [2026-01-11 07:42:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:42:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyOEFGQjJBMUZGRkVDNDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyOEFGQjJBMUZGRkVDNDhGAA==\",\"timestamp\":\"1768097545\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:42:27+05:30"} [2026-01-11 07:42:28] [DEBUG] Ignoring event: delivered [2026-01-11 07:42:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:12:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyNERBQ0NFNjRDMTQ4OEE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyNERBQ0NFNjRDMTQ4OEE0AA==", "timestamp": "1768097551", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:42:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:42:32] [INFO] Sending instructions to 917202000200 [2026-01-11 07:42:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:42:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:42:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4455084e739047e49412b8051a9940e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:42:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:42:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyNERBQ0NFNjRDMTQ4OEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyNERBQ0NFNjRDMTQ4OEE0AA==\",\"timestamp\":\"1768097551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:42:34+05:30"} [2026-01-11 07:42:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyNERBQ0NFNjRDMTQ4OEE0AA== [2026-01-11 07:42:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:42:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyNERBQ0NFNjRDMTQ4OEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyNERBQ0NFNjRDMTQ4OEE0AA==\",\"timestamp\":\"1768097551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:42:34+05:30"} [2026-01-11 07:42:35] [DEBUG] Ignoring event: delivered [2026-01-11 07:42:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:12:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyM0YxMjQ3MkE3NzYyRDYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyM0YxMjQ3MkE3NzYyRDYzAA==", "timestamp": "1768097556", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:42:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:42:37] [INFO] Sending instructions to 917202000200 [2026-01-11 07:42:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:42:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:42:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d1cddc76a2644f2b9319e382a41c51e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:42:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyM0YxMjQ3MkE3NzYyRDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyM0YxMjQ3MkE3NzYyRDYzAA==\",\"timestamp\":\"1768097556\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:42:38+05:30"} [2026-01-11 07:42:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyM0YxMjQ3MkE3NzYyRDYzAA== [2026-01-11 07:42:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyM0YxMjQ3MkE3NzYyRDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyM0YxMjQ3MkE3NzYyRDYzAA==\",\"timestamp\":\"1768097556\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:42:38+05:30"} [2026-01-11 07:42:39] [DEBUG] Ignoring event: delivered [2026-01-11 07:42:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:12:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4QTI2RjNERUU0ODUxQjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4QTI2RjNERUU0ODUxQjRCAA==", "timestamp": "1768097561", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:42:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:42:43] [INFO] Sending instructions to 917202000200 [2026-01-11 07:42:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:42:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:42:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "338d68dc52a54b8cbd3c9845e57a69b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:42:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4QTI2RjNERUU0ODUxQjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4QTI2RjNERUU0ODUxQjRCAA==\",\"timestamp\":\"1768097561\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:42:45+05:30"} [2026-01-11 07:42:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4QTI2RjNERUU0ODUxQjRCAA== [2026-01-11 07:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:42:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4QTI2RjNERUU0ODUxQjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4QTI2RjNERUU0ODUxQjRCAA==\",\"timestamp\":\"1768097561\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:42:45+05:30"} [2026-01-11 07:42:46] [DEBUG] Ignoring event: delivered [2026-01-11 07:43:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:13:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxQkMzQUQ5RTFFRkMwNjdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxQkMzQUQ5RTFFRkMwNjdBAA==", "timestamp": "1768097598", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:43:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:43:19] [INFO] Sending instructions to 917202000200 [2026-01-11 07:43:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:43:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:43:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f341bfd14934a55949fb16aeae006bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:43:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxQkMzQUQ5RTFFRkMwNjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxQkMzQUQ5RTFFRkMwNjdBAA==\",\"timestamp\":\"1768097598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:20+05:30"} [2026-01-11 07:43:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxQkMzQUQ5RTFFRkMwNjdBAA== [2026-01-11 07:43:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxQkMzQUQ5RTFFRkMwNjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxQkMzQUQ5RTFFRkMwNjdBAA==\",\"timestamp\":\"1768097598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:20+05:30"} [2026-01-11 07:43:21] [DEBUG] Ignoring event: delivered [2026-01-11 07:43:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:13:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5N0UxNUI1QjM4NjRCQUJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5N0UxNUI1QjM4NjRCQUJEAA==", "timestamp": "1768097603", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:43:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:43:25] [INFO] Sending instructions to 917202000200 [2026-01-11 07:43:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:43:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:43:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa45426416a54d598eb26ea62e1046ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5N0UxNUI1QjM4NjRCQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5N0UxNUI1QjM4NjRCQUJEAA==\",\"timestamp\":\"1768097603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:25+05:30"} [2026-01-11 07:43:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5N0UxNUI1QjM4NjRCQUJEAA== [2026-01-11 07:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5N0UxNUI1QjM4NjRCQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5N0UxNUI1QjM4NjRCQUJEAA==\",\"timestamp\":\"1768097603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:25+05:30"} [2026-01-11 07:43:26] [DEBUG] Ignoring event: delivered [2026-01-11 07:43:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:13:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0RENDNEI1OTcwMDJDRkI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0RENDNEI1OTcwMDJDRkI3AA==", "timestamp": "1768097609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:43:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:43:30] [INFO] Sending instructions to 917202000200 [2026-01-11 07:43:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:43:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:43:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73b0eb276126430886525bba382dbcf9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:43:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0RENDNEI1OTcwMDJDRkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0RENDNEI1OTcwMDJDRkI3AA==\",\"timestamp\":\"1768097609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:30+05:30"} [2026-01-11 07:43:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0RENDNEI1OTcwMDJDRkI3AA== [2026-01-11 07:43:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0RENDNEI1OTcwMDJDRkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0RENDNEI1OTcwMDJDRkI3AA==\",\"timestamp\":\"1768097609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:30+05:30"} [2026-01-11 07:43:30] [DEBUG] Ignoring event: delivered [2026-01-11 07:43:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:13:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNTEzQjM3OTU3N0RFMUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNTEzQjM3OTU3N0RFMUU4AA==", "timestamp": "1768097614", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:43:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:43:36] [INFO] Sending instructions to 917202000200 [2026-01-11 07:43:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:43:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:43:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4b9865a858f490b93419bad993d3fe9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNTEzQjM3OTU3N0RFMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNTEzQjM3OTU3N0RFMUU4AA==\",\"timestamp\":\"1768097614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:37+05:30"} [2026-01-11 07:43:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNTEzQjM3OTU3N0RFMUU4AA== [2026-01-11 07:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNTEzQjM3OTU3N0RFMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNTEzQjM3OTU3N0RFMUU4AA==\",\"timestamp\":\"1768097614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:37+05:30"} [2026-01-11 07:43:37] [DEBUG] Ignoring event: delivered [2026-01-11 07:43:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:13:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwNjZBOEI2NjU2NzNGNDI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwNjZBOEI2NjU2NzNGNDI5AA==", "timestamp": "1768097619", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:43:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:43:41] [INFO] Sending instructions to 917202000200 [2026-01-11 07:43:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:43:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:43:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6f1ee28d4bf475f8d329d7b96e2a490", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwNjZBOEI2NjU2NzNGNDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwNjZBOEI2NjU2NzNGNDI5AA==\",\"timestamp\":\"1768097619\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:42+05:30"} [2026-01-11 07:43:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwNjZBOEI2NjU2NzNGNDI5AA== [2026-01-11 07:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwNjZBOEI2NjU2NzNGNDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwNjZBOEI2NjU2NzNGNDI5AA==\",\"timestamp\":\"1768097619\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:42+05:30"} [2026-01-11 07:43:42] [DEBUG] Ignoring event: delivered [2026-01-11 07:43:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:13:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4NUQwOUE1Q0U1OTI2QzYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4NUQwOUE1Q0U1OTI2QzYwAA==", "timestamp": "1768097625", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:43:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:43:47] [INFO] Sending instructions to 917202000200 [2026-01-11 07:43:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:43:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:43:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0871f57742d74cd89318b9c47c1503f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:43:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4NUQwOUE1Q0U1OTI2QzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4NUQwOUE1Q0U1OTI2QzYwAA==\",\"timestamp\":\"1768097625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:50+05:30"} [2026-01-11 07:43:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4NUQwOUE1Q0U1OTI2QzYwAA== [2026-01-11 07:43:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4NUQwOUE1Q0U1OTI2QzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4NUQwOUE1Q0U1OTI2QzYwAA==\",\"timestamp\":\"1768097625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:43:50+05:30"} [2026-01-11 07:43:50] [DEBUG] Ignoring event: delivered [2026-01-11 07:44:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:14:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCMzY4OEY0QjRCMEE3MkM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCMzY4OEY0QjRCMEE3MkM3AA==", "timestamp": "1768097661", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:44:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:44:22] [INFO] Sending instructions to 917202000200 [2026-01-11 07:44:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:44:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:44:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "843704550d024446a8b093cccdcf19c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:44:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:44:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCMzY4OEY0QjRCMEE3MkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCMzY4OEY0QjRCMEE3MkM3AA==\",\"timestamp\":\"1768097661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:44:22+05:30"} [2026-01-11 07:44:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCMzY4OEY0QjRCMEE3MkM3AA== [2026-01-11 07:44:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:44:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCMzY4OEY0QjRCMEE3MkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCMzY4OEY0QjRCMEE3MkM3AA==\",\"timestamp\":\"1768097661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:44:22+05:30"} [2026-01-11 07:44:23] [DEBUG] Ignoring event: delivered [2026-01-11 07:44:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:14:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU2Q0NFQTIxNjkwRUE4NkNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU2Q0NFQTIxNjkwRUE4NkNDAA==", "timestamp": "1768097666", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:44:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:44:28] [INFO] Sending instructions to 917202000200 [2026-01-11 07:44:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:44:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:44:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80549e5efb9f4d92882fd07ee006b598", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU2Q0NFQTIxNjkwRUE4NkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU2Q0NFQTIxNjkwRUE4NkNDAA==\",\"timestamp\":\"1768097666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:44:31+05:30"} [2026-01-11 07:44:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU2Q0NFQTIxNjkwRUE4NkNDAA== [2026-01-11 07:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU2Q0NFQTIxNjkwRUE4NkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU2Q0NFQTIxNjkwRUE4NkNDAA==\",\"timestamp\":\"1768097666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:44:31+05:30"} [2026-01-11 07:44:31] [DEBUG] Ignoring event: delivered [2026-01-11 07:45:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:15:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU5MDFGNEZCOTBCRjAzQzU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU5MDFGNEZCOTBCRjAzQzU5AA==", "timestamp": "1768097702", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:45:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:45:04] [INFO] Sending instructions to 917202000200 [2026-01-11 07:45:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:45:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:45:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76b3fe1842954905bc53c5beba080425", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:45:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU5MDFGNEZCOTBCRjAzQzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU5MDFGNEZCOTBCRjAzQzU5AA==\",\"timestamp\":\"1768097702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:05+05:30"} [2026-01-11 07:45:06] [DEBUG] Ignoring event: delivered [2026-01-11 07:45:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU5MDFGNEZCOTBCRjAzQzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU5MDFGNEZCOTBCRjAzQzU5AA==\",\"timestamp\":\"1768097702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:05+05:30"} [2026-01-11 07:45:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU5MDFGNEZCOTBCRjAzQzU5AA== [2026-01-11 07:45:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:15:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIzN0Y0MURGQUI5MTRGQjdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIzN0Y0MURGQUI5MTRGQjdGAA==", "timestamp": "1768097707", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:45:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:45:09] [INFO] Sending instructions to 917202000200 [2026-01-11 07:45:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:45:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:45:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72b813448d15439792bf5ecd16bf9f65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:45:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIzN0Y0MURGQUI5MTRGQjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIzN0Y0MURGQUI5MTRGQjdGAA==\",\"timestamp\":\"1768097707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:11+05:30"} [2026-01-11 07:45:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIzN0Y0MURGQUI5MTRGQjdGAA== [2026-01-11 07:45:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIzN0Y0MURGQUI5MTRGQjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIzN0Y0MURGQUI5MTRGQjdGAA==\",\"timestamp\":\"1768097707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:11+05:30"} [2026-01-11 07:45:12] [DEBUG] Ignoring event: delivered [2026-01-11 07:45:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:15:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNkI3ODcyNTg1MDRFMEEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNkI3ODcyNTg1MDRFMEEwAA==", "timestamp": "1768097712", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:45:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:45:14] [INFO] Sending instructions to 917202000200 [2026-01-11 07:45:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:45:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:45:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfaad461f7e94f6189626cc4f8c98e5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:45:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNkI3ODcyNTg1MDRFMEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNkI3ODcyNTg1MDRFMEEwAA==\",\"timestamp\":\"1768097712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:15+05:30"} [2026-01-11 07:45:16] [DEBUG] Ignoring event: delivered [2026-01-11 07:45:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNkI3ODcyNTg1MDRFMEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNkI3ODcyNTg1MDRFMEEwAA==\",\"timestamp\":\"1768097712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:15+05:30"} [2026-01-11 07:45:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNkI3ODcyNTg1MDRFMEEwAA== [2026-01-11 07:45:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:15:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOUE0OEZEMzYyNEVENENFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOUE0OEZEMzYyNEVENENFAA==", "timestamp": "1768097718", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:45:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:45:19] [INFO] Sending instructions to 917202000200 [2026-01-11 07:45:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:45:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:45:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0847c3ecc64846858021ced7ec7444de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:45:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOUE0OEZEMzYyNEVENENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOUE0OEZEMzYyNEVENENFAA==\",\"timestamp\":\"1768097718\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:21+05:30"} [2026-01-11 07:45:22] [DEBUG] Ignoring event: delivered [2026-01-11 07:45:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOUE0OEZEMzYyNEVENENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOUE0OEZEMzYyNEVENENFAA==\",\"timestamp\":\"1768097718\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:21+05:30"} [2026-01-11 07:45:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwOUE0OEZEMzYyNEVENENFAA== [2026-01-11 07:45:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:15:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyMDQ3QkJCODU0RDNCMzA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyMDQ3QkJCODU0RDNCMzA4AA==", "timestamp": "1768097754", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:45:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:45:56] [INFO] Sending instructions to 917202000200 [2026-01-11 07:45:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:45:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:45:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0a03f13aedf489cba439b5babe7d3e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:46:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyMDQ3QkJCODU0RDNCMzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyMDQ3QkJCODU0RDNCMzA4AA==\",\"timestamp\":\"1768097754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:59+05:30"} [2026-01-11 07:46:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyMDQ3QkJCODU0RDNCMzA4AA== [2026-01-11 07:46:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:45:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyMDQ3QkJCODU0RDNCMzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyMDQ3QkJCODU0RDNCMzA4AA==\",\"timestamp\":\"1768097754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:45:59+05:30"} [2026-01-11 07:46:00] [DEBUG] Ignoring event: delivered [2026-01-11 07:46:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:16:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MTY1N0ExN0M0NTgyNjRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MTY1N0ExN0M0NTgyNjRGAA==", "timestamp": "1768097760", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:46:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:46:01] [INFO] Sending instructions to 917202000200 [2026-01-11 07:46:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:46:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:46:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fcb3fcecc14420ebd30eb3928ec2f60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MTY1N0ExN0M0NTgyNjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MTY1N0ExN0M0NTgyNjRGAA==\",\"timestamp\":\"1768097760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:02+05:30"} [2026-01-11 07:46:03] [DEBUG] Ignoring event: delivered [2026-01-11 07:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MTY1N0ExN0M0NTgyNjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MTY1N0ExN0M0NTgyNjRGAA==\",\"timestamp\":\"1768097760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:02+05:30"} [2026-01-11 07:46:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MTY1N0ExN0M0NTgyNjRGAA== [2026-01-11 07:46:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:16:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMjE0MzVDQkYwOUZCMzM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMjE0MzVDQkYwOUZCMzM2AA==", "timestamp": "1768097765", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:46:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:46:07] [INFO] Sending instructions to 917202000200 [2026-01-11 07:46:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:46:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:46:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b09e58393e504d3a97eb527fb8c82410", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMjE0MzVDQkYwOUZCMzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMjE0MzVDQkYwOUZCMzM2AA==\",\"timestamp\":\"1768097765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:10+05:30"} [2026-01-11 07:46:11] [DEBUG] Ignoring event: delivered [2026-01-11 07:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMjE0MzVDQkYwOUZCMzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMjE0MzVDQkYwOUZCMzM2AA==\",\"timestamp\":\"1768097765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:10+05:30"} [2026-01-11 07:46:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMjE0MzVDQkYwOUZCMzM2AA== [2026-01-11 07:46:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:16:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3NEQxQTE3QzgxMkNFQzMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3NEQxQTE3QzgxMkNFQzMyAA==", "timestamp": "1768097802", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:46:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:46:44] [INFO] Sending instructions to 917202000200 [2026-01-11 07:46:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:46:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:46:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85bdf20cff2e400888d3ae18a6216a98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:46:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3NEQxQTE3QzgxMkNFQzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3NEQxQTE3QzgxMkNFQzMyAA==\",\"timestamp\":\"1768097802\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:45+05:30"} [2026-01-11 07:46:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3NEQxQTE3QzgxMkNFQzMyAA== [2026-01-11 07:46:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3NEQxQTE3QzgxMkNFQzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3NEQxQTE3QzgxMkNFQzMyAA==\",\"timestamp\":\"1768097802\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:45+05:30"} [2026-01-11 07:46:46] [DEBUG] Ignoring event: delivered [2026-01-11 07:46:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:16:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNzA5MDY3MEU4NEZGMUVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNzA5MDY3MEU4NEZGMUVGAA==", "timestamp": "1768097807", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:46:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:46:49] [INFO] Sending instructions to 917202000200 [2026-01-11 07:46:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:46:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:46:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53c174449b5d4b4483f1b2fcc239e510", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:46:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNzA5MDY3MEU4NEZGMUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNzA5MDY3MEU4NEZGMUVGAA==\",\"timestamp\":\"1768097807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:51+05:30"} [2026-01-11 07:46:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNzA5MDY3MEU4NEZGMUVGAA== [2026-01-11 07:46:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNzA5MDY3MEU4NEZGMUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNzA5MDY3MEU4NEZGMUVGAA==\",\"timestamp\":\"1768097807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:51+05:30"} [2026-01-11 07:46:52] [DEBUG] Ignoring event: delivered [2026-01-11 07:46:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:16:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NUUwNjU0NTM4MDlFMzAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NUUwNjU0NTM4MDlFMzAwAA==", "timestamp": "1768097813", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:46:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:46:54] [INFO] Sending instructions to 917202000200 [2026-01-11 07:46:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:46:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:46:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46e7bd68896f4e5889d6f7a33d5955ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:46:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NUUwNjU0NTM4MDlFMzAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NUUwNjU0NTM4MDlFMzAwAA==\",\"timestamp\":\"1768097813\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:55+05:30"} [2026-01-11 07:46:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NUUwNjU0NTM4MDlFMzAwAA== [2026-01-11 07:46:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:46:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NUUwNjU0NTM4MDlFMzAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NUUwNjU0NTM4MDlFMzAwAA==\",\"timestamp\":\"1768097813\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:46:55+05:30"} [2026-01-11 07:46:56] [DEBUG] Ignoring event: delivered [2026-01-11 07:47:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:17:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NzQ1NzJBMkZBODM5REM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NzQ1NzJBMkZBODM5REM2AA==", "timestamp": "1768097849", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:47:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:47:31] [INFO] Sending instructions to 917202000200 [2026-01-11 07:47:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:47:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:47:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "772e66cdceee4dfa8af2e5dc6e6f199a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:47:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:47:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NzQ1NzJBMkZBODM5REM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NzQ1NzJBMkZBODM5REM2AA==\",\"timestamp\":\"1768097849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:47:31+05:30"} [2026-01-11 07:47:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NzQ1NzJBMkZBODM5REM2AA== [2026-01-11 07:47:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:47:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NzQ1NzJBMkZBODM5REM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NzQ1NzJBMkZBODM5REM2AA==\",\"timestamp\":\"1768097849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:47:31+05:30"} [2026-01-11 07:47:32] [DEBUG] Ignoring event: delivered [2026-01-11 07:47:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:17:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxMTQyREU5NUUyMDc3RDRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxMTQyREU5NUUyMDc3RDRGAA==", "timestamp": "1768097855", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:47:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:47:36] [INFO] Sending instructions to 917202000200 [2026-01-11 07:47:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:47:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:47:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d35b654cfd234aad94cec2d7c4499c76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:47:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:47:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxMTQyREU5NUUyMDc3RDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxMTQyREU5NUUyMDc3RDRGAA==\",\"timestamp\":\"1768097855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:47:38+05:30"} [2026-01-11 07:47:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxMTQyREU5NUUyMDc3RDRGAA== [2026-01-11 07:47:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:47:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxMTQyREU5NUUyMDc3RDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxMTQyREU5NUUyMDc3RDRGAA==\",\"timestamp\":\"1768097855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:47:38+05:30"} [2026-01-11 07:47:39] [DEBUG] Ignoring event: delivered [2026-01-11 07:47:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:17:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENFODcyNzQ3NThGNUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENFODcyNzQ3NThGNUVFAA==", "timestamp": "1768097860", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:47:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:47:41] [INFO] Sending instructions to 917202000200 [2026-01-11 07:47:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:47:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:47:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c7dd4a8cba241bb87e7090edc9ad704", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:47:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENFODcyNzQ3NThGNUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENFODcyNzQ3NThGNUVFAA==\",\"timestamp\":\"1768097860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:47:42+05:30"} [2026-01-11 07:47:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENFODcyNzQ3NThGNUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENFODcyNzQ3NThGNUVFAA==\",\"timestamp\":\"1768097860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:47:42+05:30"} [2026-01-11 07:47:42] [DEBUG] Ignoring event: delivered [2026-01-11 07:47:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENFODcyNzQ3NThGNUVFAA== [2026-01-11 07:47:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:17:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExMkMyRTBEM0E5RDhDNzYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExMkMyRTBEM0E5RDhDNzYwAA==", "timestamp": "1768097865", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:47:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:47:46] [INFO] Sending instructions to 917202000200 [2026-01-11 07:47:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:47:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:47:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4512c2793fe54393a7031c6b6973f406", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:47:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExMkMyRTBEM0E5RDhDNzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExMkMyRTBEM0E5RDhDNzYwAA==\",\"timestamp\":\"1768097865\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:47:47+05:30"} [2026-01-11 07:47:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExMkMyRTBEM0E5RDhDNzYwAA== [2026-01-11 07:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:47:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExMkMyRTBEM0E5RDhDNzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExMkMyRTBEM0E5RDhDNzYwAA==\",\"timestamp\":\"1768097865\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:47:47+05:30"} [2026-01-11 07:47:48] [DEBUG] Ignoring event: delivered [2026-01-11 07:48:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:18:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4NjNEMzU1NTEzRDIxRkEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4NjNEMzU1NTEzRDIxRkEzAA==", "timestamp": "1768097901", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:48:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:48:22] [INFO] Sending instructions to 917202000200 [2026-01-11 07:48:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:48:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:48:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16d7c5d3e5d343aa877faddbf775b78e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:48:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4NjNEMzU1NTEzRDIxRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4NjNEMzU1NTEzRDIxRkEzAA==\",\"timestamp\":\"1768097901\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:48:25+05:30"} [2026-01-11 07:48:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4NjNEMzU1NTEzRDIxRkEzAA== [2026-01-11 07:48:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4NjNEMzU1NTEzRDIxRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4NjNEMzU1NTEzRDIxRkEzAA==\",\"timestamp\":\"1768097901\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:48:25+05:30"} [2026-01-11 07:48:25] [DEBUG] Ignoring event: delivered [2026-01-11 07:48:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:18:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0ODVDQzY3OUZDM0NERTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0ODVDQzY3OUZDM0NERTYzAA==", "timestamp": "1768097906", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:48:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:48:28] [INFO] Sending instructions to 917202000200 [2026-01-11 07:48:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:48:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:48:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0cc4d816371446a6a2e84c5ab05bc17f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:48:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0ODVDQzY3OUZDM0NERTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0ODVDQzY3OUZDM0NERTYzAA==\",\"timestamp\":\"1768097906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:48:30+05:30"} [2026-01-11 07:48:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0ODVDQzY3OUZDM0NERTYzAA== [2026-01-11 07:48:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0ODVDQzY3OUZDM0NERTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0ODVDQzY3OUZDM0NERTYzAA==\",\"timestamp\":\"1768097906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:48:30+05:30"} [2026-01-11 07:48:31] [DEBUG] Ignoring event: delivered [2026-01-11 07:48:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:18:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGM0ZENDhCQzI0ODA2NkQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGM0ZENDhCQzI0ODA2NkQ3AA==", "timestamp": "1768097911", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:48:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:48:33] [INFO] Sending instructions to 917202000200 [2026-01-11 07:48:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:48:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:48:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50f686fe97b24b3685bd7918432cd713", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:48:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:48:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGM0ZENDhCQzI0ODA2NkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGM0ZENDhCQzI0ODA2NkQ3AA==\",\"timestamp\":\"1768097911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:48:37+05:30"} [2026-01-11 07:48:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGM0ZENDhCQzI0ODA2NkQ3AA== [2026-01-11 07:48:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:48:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGM0ZENDhCQzI0ODA2NkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGM0ZENDhCQzI0ODA2NkQ3AA==\",\"timestamp\":\"1768097911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:48:37+05:30"} [2026-01-11 07:48:37] [DEBUG] Ignoring event: delivered [2026-01-11 07:49:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:19:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCODFEQkI1RUM2MTg3QzJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCODFEQkI1RUM2MTg3QzJCAA==", "timestamp": "1768097947", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:49:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:49:09] [INFO] Sending instructions to 917202000200 [2026-01-11 07:49:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:49:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:49:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8de98177b45e40c6848cf60cb33594a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:49:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:49:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCODFEQkI1RUM2MTg3QzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCODFEQkI1RUM2MTg3QzJCAA==\",\"timestamp\":\"1768097947\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:49:11+05:30"} [2026-01-11 07:49:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCODFEQkI1RUM2MTg3QzJCAA== [2026-01-11 07:49:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:49:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCODFEQkI1RUM2MTg3QzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCODFEQkI1RUM2MTg3QzJCAA==\",\"timestamp\":\"1768097947\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:49:11+05:30"} [2026-01-11 07:49:12] [DEBUG] Ignoring event: delivered [2026-01-11 07:49:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:19:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxOERGN0U2Qzk1RkFCOTk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxOERGN0U2Qzk1RkFCOTk0AA==", "timestamp": "1768097952", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:49:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:49:14] [INFO] Sending instructions to 917202000200 [2026-01-11 07:49:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:49:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:49:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b740bd6944144d2fa837ef6a0042346e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:49:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxOERGN0U2Qzk1RkFCOTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxOERGN0U2Qzk1RkFCOTk0AA==\",\"timestamp\":\"1768097952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:49:16+05:30"} [2026-01-11 07:49:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxOERGN0U2Qzk1RkFCOTk0AA== [2026-01-11 07:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:49:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxOERGN0U2Qzk1RkFCOTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxOERGN0U2Qzk1RkFCOTk0AA==\",\"timestamp\":\"1768097952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:49:16+05:30"} [2026-01-11 07:49:17] [DEBUG] Ignoring event: delivered [2026-01-11 07:49:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:19:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQUYzRkI0OTM2NzlCMTE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQUYzRkI0OTM2NzlCMTE0AA==", "timestamp": "1768097958", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:49:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:49:20] [INFO] Sending instructions to 917202000200 [2026-01-11 07:49:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:49:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:49:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b0adb2da26543efbfbf083626e987e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:49:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:49:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQUYzRkI0OTM2NzlCMTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQUYzRkI0OTM2NzlCMTE0AA==\",\"timestamp\":\"1768097958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:49:23+05:30"} [2026-01-11 07:49:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQUYzRkI0OTM2NzlCMTE0AA== [2026-01-11 07:49:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:49:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQUYzRkI0OTM2NzlCMTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzQUYzRkI0OTM2NzlCMTE0AA==\",\"timestamp\":\"1768097958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:49:23+05:30"} [2026-01-11 07:49:24] [DEBUG] Ignoring event: delivered [2026-01-11 07:49:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:19:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0QjhFNjRFRjJFQjk2RjRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0QjhFNjRFRjJFQjk2RjRGAA==", "timestamp": "1768097994", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:49:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:49:56] [INFO] Sending instructions to 917202000200 [2026-01-11 07:49:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:49:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:49:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83c3cd5f99b94ea09065dd31ae1c4e4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:49:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0QjhFNjRFRjJFQjk2RjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0QjhFNjRFRjJFQjk2RjRGAA==\",\"timestamp\":\"1768097994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:49:56+05:30"} [2026-01-11 07:49:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0QjhFNjRFRjJFQjk2RjRGAA== [2026-01-11 07:49:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0QjhFNjRFRjJFQjk2RjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0QjhFNjRFRjJFQjk2RjRGAA==\",\"timestamp\":\"1768097994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:49:56+05:30"} [2026-01-11 07:49:57] [DEBUG] Ignoring event: delivered [2026-01-11 07:50:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:20:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDODIyNzQzMEU1NDg1QTQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDODIyNzQzMEU1NDg1QTQzAA==", "timestamp": "1768097999", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:50:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:50:01] [INFO] Sending instructions to 917202000200 [2026-01-11 07:50:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:50:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:50:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bec9cdf6ba9e4b91a6407853b9bd4a69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:50:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:20:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyOTIyMjg3OUUzMkE3NDAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyOTIyMjg3OUUzMkE3NDAwAA==", "timestamp": "1768098004", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:50:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:50:06] [INFO] Sending instructions to 917202000200 [2026-01-11 07:50:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:50:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:50:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9962fa27a9814c1b95d159a3ad589cfe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDODIyNzQzMEU1NDg1QTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDODIyNzQzMEU1NDg1QTQzAA==\",\"timestamp\":\"1768097999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:06+05:30"} [2026-01-11 07:50:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDODIyNzQzMEU1NDg1QTQzAA== [2026-01-11 07:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDODIyNzQzMEU1NDg1QTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDODIyNzQzMEU1NDg1QTQzAA==\",\"timestamp\":\"1768097999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:06+05:30"} [2026-01-11 07:50:08] [DEBUG] Ignoring event: delivered [2026-01-11 07:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyOTIyMjg3OUUzMkE3NDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyOTIyMjg3OUUzMkE3NDAwAA==\",\"timestamp\":\"1768098004\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:06+05:30"} [2026-01-11 07:50:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyOTIyMjg3OUUzMkE3NDAwAA== [2026-01-11 07:50:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyOTIyMjg3OUUzMkE3NDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyOTIyMjg3OUUzMkE3NDAwAA==\",\"timestamp\":\"1768098004\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:06+05:30"} [2026-01-11 07:50:09] [DEBUG] Ignoring event: delivered [2026-01-11 07:50:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:20:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RUI2MDdGRDAyNUNBOUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RUI2MDdGRDAyNUNBOUNDAA==", "timestamp": "1768098010", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:50:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:50:12] [INFO] Sending instructions to 917202000200 [2026-01-11 07:50:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:50:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:50:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f34cfef8b034b0b912d0bd15be6248a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:50:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RUI2MDdGRDAyNUNBOUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RUI2MDdGRDAyNUNBOUNDAA==\",\"timestamp\":\"1768098010\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:12+05:30"} [2026-01-11 07:50:12] [DEBUG] Ignoring event: delivered [2026-01-11 07:50:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RUI2MDdGRDAyNUNBOUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RUI2MDdGRDAyNUNBOUNDAA==\",\"timestamp\":\"1768098010\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:12+05:30"} [2026-01-11 07:50:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RUI2MDdGRDAyNUNBOUNDAA== [2026-01-11 07:50:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:20:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdENDc0OUFCMTlDNEQyMjAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdENDc0OUFCMTlDNEQyMjAzAA==", "timestamp": "1768098016", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:50:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:50:17] [INFO] Sending instructions to 917202000200 [2026-01-11 07:50:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:50:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:50:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f8ff979387a435bbe4943d081abd169", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:50:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdENDc0OUFCMTlDNEQyMjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdENDc0OUFCMTlDNEQyMjAzAA==\",\"timestamp\":\"1768098016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:17+05:30"} [2026-01-11 07:50:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdENDc0OUFCMTlDNEQyMjAzAA== [2026-01-11 07:50:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdENDc0OUFCMTlDNEQyMjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdENDc0OUFCMTlDNEQyMjAzAA==\",\"timestamp\":\"1768098016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:17+05:30"} [2026-01-11 07:50:18] [DEBUG] Ignoring event: delivered [2026-01-11 07:50:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:20:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2RDc0QTY2MkMxNkY0MUNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2RDc0QTY2MkMxNkY0MUNCAA==", "timestamp": "1768098021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:50:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:50:22] [INFO] Sending instructions to 917202000200 [2026-01-11 07:50:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:50:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:50:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd57bc525ff9410eb7d75e9a1fab2f33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:50:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2RDc0QTY2MkMxNkY0MUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2RDc0QTY2MkMxNkY0MUNCAA==\",\"timestamp\":\"1768098021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:23+05:30"} [2026-01-11 07:50:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2RDc0QTY2MkMxNkY0MUNCAA== [2026-01-11 07:50:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2RDc0QTY2MkMxNkY0MUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2RDc0QTY2MkMxNkY0MUNCAA==\",\"timestamp\":\"1768098021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:50:23+05:30"} [2026-01-11 07:50:23] [DEBUG] Ignoring event: delivered [2026-01-11 07:50:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:20:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFOUVGMkE2NTVBMDJCQjVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFOUVGMkE2NTVBMDJCQjVEAA==", "timestamp": "1768098057", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:50:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:50:58] [INFO] Sending instructions to 917202000200 [2026-01-11 07:50:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:50:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:50:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52b039df462146fc9cc768226250c37b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:51:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFOUVGMkE2NTVBMDJCQjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFOUVGMkE2NTVBMDJCQjVEAA==\",\"timestamp\":\"1768098057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:00+05:30"} [2026-01-11 07:51:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFOUVGMkE2NTVBMDJCQjVEAA== [2026-01-11 07:51:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFOUVGMkE2NTVBMDJCQjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFOUVGMkE2NTVBMDJCQjVEAA==\",\"timestamp\":\"1768098057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:00+05:30"} [2026-01-11 07:51:02] [DEBUG] Ignoring event: delivered [2026-01-11 07:51:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:21:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVGQ0VFQTYxREIxOEE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVGQ0VFQTYxREIxOEE0AA==", "timestamp": "1768098062", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:51:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:51:04] [INFO] Sending instructions to 917202000200 [2026-01-11 07:51:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:51:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:51:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cad47f0cdf0c4d2b95bd7d12b6ccc3d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:51:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVGQ0VFQTYxREIxOEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVGQ0VFQTYxREIxOEE0AA==\",\"timestamp\":\"1768098062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:04+05:30"} [2026-01-11 07:51:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVGQ0VFQTYxREIxOEE0AA== [2026-01-11 07:51:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVGQ0VFQTYxREIxOEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVGQ0VFQTYxREIxOEE0AA==\",\"timestamp\":\"1768098062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:04+05:30"} [2026-01-11 07:51:05] [DEBUG] Ignoring event: delivered [2026-01-11 07:51:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:21:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0MzA4MDQ3QkE0OUVFMTg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0MzA4MDQ3QkE0OUVFMTg4AA==", "timestamp": "1768098099", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:51:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:51:40] [INFO] Sending instructions to 917202000200 [2026-01-11 07:51:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:51:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:51:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45a73c4d4d3642d192ff53b37074cd92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:51:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0MzA4MDQ3QkE0OUVFMTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0MzA4MDQ3QkE0OUVFMTg4AA==\",\"timestamp\":\"1768098099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:41+05:30"} [2026-01-11 07:51:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0MzA4MDQ3QkE0OUVFMTg4AA== [2026-01-11 07:51:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0MzA4MDQ3QkE0OUVFMTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0MzA4MDQ3QkE0OUVFMTg4AA==\",\"timestamp\":\"1768098099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:41+05:30"} [2026-01-11 07:51:41] [DEBUG] Ignoring event: delivered [2026-01-11 07:51:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:21:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhDMkY4MkVGNERCRTExQjcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhDMkY4MkVGNERCRTExQjcyAA==", "timestamp": "1768098104", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:51:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:51:45] [INFO] Sending instructions to 917202000200 [2026-01-11 07:51:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:51:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:51:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01b260df46644516b5a934fc5761b576", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:51:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhDMkY4MkVGNERCRTExQjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhDMkY4MkVGNERCRTExQjcyAA==\",\"timestamp\":\"1768098104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:47+05:30"} [2026-01-11 07:51:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhDMkY4MkVGNERCRTExQjcyAA== [2026-01-11 07:51:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhDMkY4MkVGNERCRTExQjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhDMkY4MkVGNERCRTExQjcyAA==\",\"timestamp\":\"1768098104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:47+05:30"} [2026-01-11 07:51:48] [DEBUG] Ignoring event: delivered [2026-01-11 07:51:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:21:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDQUI3MDhFMTFGN0Q3REQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDQUI3MDhFMTFGN0Q3REQ2AA==", "timestamp": "1768098109", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:51:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:51:51] [INFO] Sending instructions to 917202000200 [2026-01-11 07:51:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:51:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:51:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11589f897e80473a8cb1373651389eb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:51:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDQUI3MDhFMTFGN0Q3REQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDQUI3MDhFMTFGN0Q3REQ2AA==\",\"timestamp\":\"1768098109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:54+05:30"} [2026-01-11 07:51:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDQUI3MDhFMTFGN0Q3REQ2AA== [2026-01-11 07:51:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDQUI3MDhFMTFGN0Q3REQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDQUI3MDhFMTFGN0Q3REQ2AA==\",\"timestamp\":\"1768098109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:51:54+05:30"} [2026-01-11 07:51:55] [DEBUG] Ignoring event: delivered [2026-01-11 07:51:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:21:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwM0Q0MTgwQzI3MDEwMTNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwM0Q0MTgwQzI3MDEwMTNGAA==", "timestamp": "1768098114", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:51:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:51:56] [INFO] Sending instructions to 917202000200 [2026-01-11 07:51:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:51:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:51:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edd206d0a2a94787af645959fbbc74a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:52:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwM0Q0MTgwQzI3MDEwMTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwM0Q0MTgwQzI3MDEwMTNGAA==\",\"timestamp\":\"1768098114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:00+05:30"} [2026-01-11 07:52:01] [DEBUG] Ignoring event: delivered [2026-01-11 07:52:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwM0Q0MTgwQzI3MDEwMTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwM0Q0MTgwQzI3MDEwMTNGAA==\",\"timestamp\":\"1768098114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:00+05:30"} [2026-01-11 07:52:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwM0Q0MTgwQzI3MDEwMTNGAA== [2026-01-11 07:52:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:22:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgwQzQ3RTc2RjJDMUMwNjY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgwQzQ3RTc2RjJDMUMwNjY0AA==", "timestamp": "1768098150", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:52:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:52:32] [INFO] Sending instructions to 917202000200 [2026-01-11 07:52:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:52:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:52:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d7d7583c408485ba9b1bb5a9cb6c0ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:52:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgwQzQ3RTc2RjJDMUMwNjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgwQzQ3RTc2RjJDMUMwNjY0AA==\",\"timestamp\":\"1768098150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:33+05:30"} [2026-01-11 07:52:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgwQzQ3RTc2RjJDMUMwNjY0AA== [2026-01-11 07:52:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgwQzQ3RTc2RjJDMUMwNjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgwQzQ3RTc2RjJDMUMwNjY0AA==\",\"timestamp\":\"1768098150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:34+05:30"} [2026-01-11 07:52:35] [DEBUG] Ignoring event: delivered [2026-01-11 07:52:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:22:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFOUE2MkFGQzc5NEQyNkQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFOUE2MkFGQzc5NEQyNkQxAA==", "timestamp": "1768098155", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:52:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:52:37] [INFO] Sending instructions to 917202000200 [2026-01-11 07:52:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:52:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:52:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "995d174b44374276874f8b804c632299", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFOUE2MkFGQzc5NEQyNkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFOUE2MkFGQzc5NEQyNkQxAA==\",\"timestamp\":\"1768098155\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:37+05:30"} [2026-01-11 07:52:38] [DEBUG] Ignoring event: delivered [2026-01-11 07:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFOUE2MkFGQzc5NEQyNkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFOUE2MkFGQzc5NEQyNkQxAA==\",\"timestamp\":\"1768098155\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:37+05:30"} [2026-01-11 07:52:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFOUE2MkFGQzc5NEQyNkQxAA== [2026-01-11 07:52:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:22:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCODU5MjI1NjJCNzcwNjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCODU5MjI1NjJCNzcwNjA5AA==", "timestamp": "1768098161", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:52:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:52:42] [INFO] Sending instructions to 917202000200 [2026-01-11 07:52:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:52:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:52:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "157e20bc74d04409894d77a2805dd437", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:52:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCODU5MjI1NjJCNzcwNjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCODU5MjI1NjJCNzcwNjA5AA==\",\"timestamp\":\"1768098161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:44+05:30"} [2026-01-11 07:52:45] [DEBUG] Ignoring event: delivered [2026-01-11 07:52:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCODU5MjI1NjJCNzcwNjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCODU5MjI1NjJCNzcwNjA5AA==\",\"timestamp\":\"1768098161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:44+05:30"} [2026-01-11 07:52:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCODU5MjI1NjJCNzcwNjA5AA== [2026-01-11 07:52:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:22:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDQ5RTkxMTk3QUE1Njg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDQ5RTkxMTk3QUE1Njg5AA==", "timestamp": "1768098166", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:52:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:52:47] [INFO] Sending instructions to 917202000200 [2026-01-11 07:52:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:52:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:52:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b471d41b7474a36a7455b94b6d8b3c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:52:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDQ5RTkxMTk3QUE1Njg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDQ5RTkxMTk3QUE1Njg5AA==\",\"timestamp\":\"1768098166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:48+05:30"} [2026-01-11 07:52:48] [DEBUG] Ignoring event: delivered [2026-01-11 07:52:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDQ5RTkxMTk3QUE1Njg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDQ5RTkxMTk3QUE1Njg5AA==\",\"timestamp\":\"1768098166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:48+05:30"} [2026-01-11 07:52:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDQ5RTkxMTk3QUE1Njg5AA== [2026-01-11 07:52:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:22:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1MDc1Nzc4MjVGMTQ4MUVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1MDc1Nzc4MjVGMTQ4MUVGAA==", "timestamp": "1768098171", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:52:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:52:53] [INFO] Sending instructions to 917202000200 [2026-01-11 07:52:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:52:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:52:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03e5123bfd0942cda6f9ef4a29ce90e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:52:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1MDc1Nzc4MjVGMTQ4MUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1MDc1Nzc4MjVGMTQ4MUVGAA==\",\"timestamp\":\"1768098171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:54+05:30"} [2026-01-11 07:52:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1MDc1Nzc4MjVGMTQ4MUVGAA== [2026-01-11 07:52:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1MDc1Nzc4MjVGMTQ4MUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk1MDc1Nzc4MjVGMTQ4MUVGAA==\",\"timestamp\":\"1768098171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:54+05:30"} [2026-01-11 07:52:55] [DEBUG] Ignoring event: delivered [2026-01-11 07:52:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:22:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5QzFENUZERTgwODREMkFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5QzFENUZERTgwODREMkFBAA==", "timestamp": "1768098176", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:52:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:52:58] [INFO] Sending instructions to 917202000200 [2026-01-11 07:52:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:52:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:52:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "051b10c4bac04d47b3e9fb1a2ee03d16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:52:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5QzFENUZERTgwODREMkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5QzFENUZERTgwODREMkFBAA==\",\"timestamp\":\"1768098176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:58+05:30"} [2026-01-11 07:52:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5QzFENUZERTgwODREMkFBAA== [2026-01-11 07:52:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:52:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5QzFENUZERTgwODREMkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE5QzFENUZERTgwODREMkFBAA==\",\"timestamp\":\"1768098176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:52:58+05:30"} [2026-01-11 07:52:59] [DEBUG] Ignoring event: delivered [2026-01-11 07:53:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:23:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2OTdBM0U0NEJBMzRCNDk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2OTdBM0U0NEJBMzRCNDk1AA==", "timestamp": "1768098212", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:53:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:53:34] [INFO] Sending instructions to 917202000200 [2026-01-11 07:53:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:53:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:53:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed3738795dc84e8694cde08b051aefa6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:53:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2OTdBM0U0NEJBMzRCNDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2OTdBM0U0NEJBMzRCNDk1AA==\",\"timestamp\":\"1768098212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:53:34+05:30"} [2026-01-11 07:53:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2OTdBM0U0NEJBMzRCNDk1AA== [2026-01-11 07:53:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2OTdBM0U0NEJBMzRCNDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2OTdBM0U0NEJBMzRCNDk1AA==\",\"timestamp\":\"1768098212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:53:34+05:30"} [2026-01-11 07:53:35] [DEBUG] Ignoring event: delivered [2026-01-11 07:53:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:23:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMUM2RkJCQzEwNjlFRTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMUM2RkJCQzEwNjlFRTM4AA==", "timestamp": "1768098218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:53:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:53:39] [INFO] Sending instructions to 917202000200 [2026-01-11 07:53:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:53:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:53:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9deb4fec315547e98cfc6bddf28ba706", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMUM2RkJCQzEwNjlFRTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMUM2RkJCQzEwNjlFRTM4AA==\",\"timestamp\":\"1768098218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:53:42+05:30"} [2026-01-11 07:53:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMUM2RkJCQzEwNjlFRTM4AA== [2026-01-11 07:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMUM2RkJCQzEwNjlFRTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMUM2RkJCQzEwNjlFRTM4AA==\",\"timestamp\":\"1768098218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:53:42+05:30"} [2026-01-11 07:53:43] [DEBUG] Ignoring event: delivered [2026-01-11 07:54:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:24:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2N0U4RjExNDU1OTM5NzY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2N0U4RjExNDU1OTM5NzY0AA==", "timestamp": "1768098254", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:54:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:54:15] [INFO] Sending instructions to 917202000200 [2026-01-11 07:54:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:54:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:54:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2d68396876541a6b67ac3894ffffa8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2N0U4RjExNDU1OTM5NzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2N0U4RjExNDU1OTM5NzY0AA==\",\"timestamp\":\"1768098254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:54:15+05:30"} [2026-01-11 07:54:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2N0U4RjExNDU1OTM5NzY0AA== [2026-01-11 07:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2N0U4RjExNDU1OTM5NzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2N0U4RjExNDU1OTM5NzY0AA==\",\"timestamp\":\"1768098254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:54:15+05:30"} [2026-01-11 07:54:16] [DEBUG] Ignoring event: delivered [2026-01-11 07:54:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:24:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMkJBRjUyNUQ3MEM0OEE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMkJBRjUyNUQ3MEM0OEE5AA==", "timestamp": "1768098259", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:54:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:54:20] [INFO] Sending instructions to 917202000200 [2026-01-11 07:54:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:54:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:54:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f301c9e99774c019eed4cce6da8516a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:54:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMkJBRjUyNUQ3MEM0OEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMkJBRjUyNUQ3MEM0OEE5AA==\",\"timestamp\":\"1768098259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:54:22+05:30"} [2026-01-11 07:54:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMkJBRjUyNUQ3MEM0OEE5AA== [2026-01-11 07:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:54:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMkJBRjUyNUQ3MEM0OEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDMkJBRjUyNUQ3MEM0OEE5AA==\",\"timestamp\":\"1768098259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:54:22+05:30"} [2026-01-11 07:54:22] [DEBUG] Ignoring event: delivered [2026-01-11 07:54:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:24:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQjUzMDAwN0YyRkY1QUQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQjUzMDAwN0YyRkY1QUQ4AA==", "timestamp": "1768098264", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:54:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:54:26] [INFO] Sending instructions to 917202000200 [2026-01-11 07:54:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:54:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:54:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8d7b75105b54fd58df80b05dc016b93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:54:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQjUzMDAwN0YyRkY1QUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQjUzMDAwN0YyRkY1QUQ4AA==\",\"timestamp\":\"1768098264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:54:28+05:30"} [2026-01-11 07:54:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQjUzMDAwN0YyRkY1QUQ4AA== [2026-01-11 07:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:54:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQjUzMDAwN0YyRkY1QUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQjUzMDAwN0YyRkY1QUQ4AA==\",\"timestamp\":\"1768098264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:54:28+05:30"} [2026-01-11 07:54:29] [DEBUG] Ignoring event: delivered [2026-01-11 07:54:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:24:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMTE2RkQ1QzUxOUIwMTM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMTE2RkQ1QzUxOUIwMTM2AA==", "timestamp": "1768098270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:54:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:54:32] [INFO] Sending instructions to 917202000200 [2026-01-11 07:54:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:54:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:54:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "246c4477d6e0417293a105f716b97689", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:54:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:54:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMTE2RkQ1QzUxOUIwMTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMTE2RkQ1QzUxOUIwMTM2AA==\",\"timestamp\":\"1768098270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:54:32+05:30"} [2026-01-11 07:54:33] [DEBUG] Ignoring event: delivered [2026-01-11 07:54:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:54:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMTE2RkQ1QzUxOUIwMTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMTE2RkQ1QzUxOUIwMTM2AA==\",\"timestamp\":\"1768098270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:54:32+05:30"} [2026-01-11 07:54:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMTE2RkQ1QzUxOUIwMTM2AA== [2026-01-11 07:55:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:25:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ5NzUwNEI5QjAyRjk1M0E2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ5NzUwNEI5QjAyRjk1M0E2AA==", "timestamp": "1768098306", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:55:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:55:08] [INFO] Sending instructions to 917202000200 [2026-01-11 07:55:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:55:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:55:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1212bdfd09704037b192feee255d73e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ5NzUwNEI5QjAyRjk1M0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ5NzUwNEI5QjAyRjk1M0E2AA==\",\"timestamp\":\"1768098306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:55:08+05:30"} [2026-01-11 07:55:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ5NzUwNEI5QjAyRjk1M0E2AA== [2026-01-11 07:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ5NzUwNEI5QjAyRjk1M0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ5NzUwNEI5QjAyRjk1M0E2AA==\",\"timestamp\":\"1768098306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:55:08+05:30"} [2026-01-11 07:55:08] [DEBUG] Ignoring event: delivered [2026-01-11 07:55:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:25:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxODI5ODlGM0JFMTAxOTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxODI5ODlGM0JFMTAxOTE4AA==", "timestamp": "1768098311", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:55:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:55:13] [INFO] Sending instructions to 917202000200 [2026-01-11 07:55:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:55:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:55:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5dde28275e9549cdacce2925618ed8d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:55:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxODI5ODlGM0JFMTAxOTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxODI5ODlGM0JFMTAxOTE4AA==\",\"timestamp\":\"1768098311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:55:15+05:30"} [2026-01-11 07:55:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxODI5ODlGM0JFMTAxOTE4AA== [2026-01-11 07:55:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxODI5ODlGM0JFMTAxOTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxODI5ODlGM0JFMTAxOTE4AA==\",\"timestamp\":\"1768098311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:55:15+05:30"} [2026-01-11 07:55:16] [DEBUG] Ignoring event: delivered [2026-01-11 07:55:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:25:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFNkM3REIwODY1NTk4NkUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFNkM3REIwODY1NTk4NkUyAA==", "timestamp": "1768098316", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:55:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:55:18] [INFO] Sending instructions to 917202000200 [2026-01-11 07:55:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:55:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:55:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bec4dd4f1e944237afce936752f4d74a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:55:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:25:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEOTlENENBMzQ1Njc0REI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEOTlENENBMzQ1Njc0REI4AA==", "timestamp": "1768098321", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:55:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:55:23] [INFO] Sending instructions to 917202000200 [2026-01-11 07:55:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:55:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:55:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0ac370e307f419084a8537cee624a17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:55:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFNkM3REIwODY1NTk4NkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFNkM3REIwODY1NTk4NkUyAA==\",\"timestamp\":\"1768098316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:55:24+05:30"} [2026-01-11 07:55:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFNkM3REIwODY1NTk4NkUyAA== [2026-01-11 07:55:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFNkM3REIwODY1NTk4NkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFNkM3REIwODY1NTk4NkUyAA==\",\"timestamp\":\"1768098316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:55:24+05:30"} [2026-01-11 07:55:25] [DEBUG] Ignoring event: delivered [2026-01-11 07:55:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEOTlENENBMzQ1Njc0REI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEOTlENENBMzQ1Njc0REI4AA==\",\"timestamp\":\"1768098321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:55:24+05:30"} [2026-01-11 07:55:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEOTlENENBMzQ1Njc0REI4AA== [2026-01-11 07:55:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEOTlENENBMzQ1Njc0REI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEOTlENENBMzQ1Njc0REI4AA==\",\"timestamp\":\"1768098321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:55:24+05:30"} [2026-01-11 07:55:25] [DEBUG] Ignoring event: delivered [2026-01-11 07:55:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:25:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzODlGOURGM0ZFOTcwQzNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzODlGOURGM0ZFOTcwQzNDAA==", "timestamp": "1768098357", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:55:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:55:59] [INFO] Sending instructions to 917202000200 [2026-01-11 07:55:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:55:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:55:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a4e885593d34799b76e6eb5dc76aabc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:56:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzODlGOURGM0ZFOTcwQzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzODlGOURGM0ZFOTcwQzNDAA==\",\"timestamp\":\"1768098357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:00+05:30"} [2026-01-11 07:56:00] [DEBUG] Ignoring event: delivered [2026-01-11 07:56:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:55:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzODlGOURGM0ZFOTcwQzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzODlGOURGM0ZFOTcwQzNDAA==\",\"timestamp\":\"1768098357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:55:59+05:30"} [2026-01-11 07:56:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzODlGOURGM0ZFOTcwQzNDAA== [2026-01-11 07:56:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:26:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2NDJBMENGQ0ZGQTU5ODg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2NDJBMENGQ0ZGQTU5ODg5AA==", "timestamp": "1768098362", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:56:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:56:04] [INFO] Sending instructions to 917202000200 [2026-01-11 07:56:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:56:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:56:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f324500a86c41f29c9cea6bc090caf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2NDJBMENGQ0ZGQTU5ODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2NDJBMENGQ0ZGQTU5ODg5AA==\",\"timestamp\":\"1768098362\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:05+05:30"} [2026-01-11 07:56:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2NDJBMENGQ0ZGQTU5ODg5AA== [2026-01-11 07:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2NDJBMENGQ0ZGQTU5ODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2NDJBMENGQ0ZGQTU5ODg5AA==\",\"timestamp\":\"1768098362\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:05+05:30"} [2026-01-11 07:56:06] [DEBUG] Ignoring event: delivered [2026-01-11 07:56:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:26:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5Q0FDNDhDQ0JFMDA2MjcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5Q0FDNDhDQ0JFMDA2MjcwAA==", "timestamp": "1768098367", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:56:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:56:09] [INFO] Sending instructions to 917202000200 [2026-01-11 07:56:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:56:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:56:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5da5cdf6d96a424bb7969418e989d6c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:56:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5Q0FDNDhDQ0JFMDA2MjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5Q0FDNDhDQ0JFMDA2MjcwAA==\",\"timestamp\":\"1768098367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:10+05:30"} [2026-01-11 07:56:10] [DEBUG] Ignoring event: delivered [2026-01-11 07:56:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5Q0FDNDhDQ0JFMDA2MjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5Q0FDNDhDQ0JFMDA2MjcwAA==\",\"timestamp\":\"1768098367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:10+05:30"} [2026-01-11 07:56:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5Q0FDNDhDQ0JFMDA2MjcwAA== [2026-01-11 07:56:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:26:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0RUU5MkI2RUU3MkJBRjY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0RUU5MkI2RUU3MkJBRjY1AA==", "timestamp": "1768098403", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:56:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:56:45] [INFO] Sending instructions to 917202000200 [2026-01-11 07:56:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:56:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:56:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "936d7786cb6d43529315f5823bb8c24c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:56:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0RUU5MkI2RUU3MkJBRjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0RUU5MkI2RUU3MkJBRjY1AA==\",\"timestamp\":\"1768098403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:46+05:30"} [2026-01-11 07:56:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0RUU5MkI2RUU3MkJBRjY1AA== [2026-01-11 07:56:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0RUU5MkI2RUU3MkJBRjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0RUU5MkI2RUU3MkJBRjY1AA==\",\"timestamp\":\"1768098403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:46+05:30"} [2026-01-11 07:56:47] [DEBUG] Ignoring event: delivered [2026-01-11 07:56:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:26:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2QjY0QkYxNDY5NjMzRDMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2QjY0QkYxNDY5NjMzRDMxAA==", "timestamp": "1768098409", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:56:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:56:51] [INFO] Sending instructions to 917202000200 [2026-01-11 07:56:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:56:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:56:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ba8c30842e047d5932d1194d8c70b4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:56:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2QjY0QkYxNDY5NjMzRDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2QjY0QkYxNDY5NjMzRDMxAA==\",\"timestamp\":\"1768098409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:53+05:30"} [2026-01-11 07:56:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2QjY0QkYxNDY5NjMzRDMxAA== [2026-01-11 07:56:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2QjY0QkYxNDY5NjMzRDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2QjY0QkYxNDY5NjMzRDMxAA==\",\"timestamp\":\"1768098409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:53+05:30"} [2026-01-11 07:56:53] [DEBUG] Ignoring event: delivered [2026-01-11 07:56:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:26:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2MEY3N0FDOEE0MzdGMzExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2MEY3N0FDOEE0MzdGMzExAA==", "timestamp": "1768098414", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:56:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:56:56] [INFO] Sending instructions to 917202000200 [2026-01-11 07:56:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:56:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:56:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c63e73cc375c470898c8394fe9d0fe66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:57:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2MEY3N0FDOEE0MzdGMzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2MEY3N0FDOEE0MzdGMzExAA==\",\"timestamp\":\"1768098414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:59+05:30"} [2026-01-11 07:57:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2MEY3N0FDOEE0MzdGMzExAA== [2026-01-11 07:57:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:56:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2MEY3N0FDOEE0MzdGMzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU2MEY3N0FDOEE0MzdGMzExAA==\",\"timestamp\":\"1768098414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:56:59+05:30"} [2026-01-11 07:57:00] [DEBUG] Ignoring event: delivered [2026-01-11 07:57:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:27:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREY2NTJDNDQwRTk0NzQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREY2NTJDNDQwRTk0NzQxAA==", "timestamp": "1768098450", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:57:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:57:32] [INFO] Sending instructions to 917202000200 [2026-01-11 07:57:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:57:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:57:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f04d525a6fa047aba0024a372575b32c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:57:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREY2NTJDNDQwRTk0NzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREY2NTJDNDQwRTk0NzQxAA==\",\"timestamp\":\"1768098450\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:33+05:30"} [2026-01-11 07:57:33] [DEBUG] Ignoring event: delivered [2026-01-11 07:57:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREY2NTJDNDQwRTk0NzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREY2NTJDNDQwRTk0NzQxAA==\",\"timestamp\":\"1768098450\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:33+05:30"} [2026-01-11 07:57:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREY2NTJDNDQwRTk0NzQxAA== [2026-01-11 07:57:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:27:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4N0NGMjkyQzQxNkY1NzcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4N0NGMjkyQzQxNkY1NzcxAA==", "timestamp": "1768098455", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:57:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:57:37] [INFO] Sending instructions to 917202000200 [2026-01-11 07:57:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:57:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:57:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cf73057b1b54c02894a228b919457c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:57:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4N0NGMjkyQzQxNkY1NzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4N0NGMjkyQzQxNkY1NzcxAA==\",\"timestamp\":\"1768098455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:40+05:30"} [2026-01-11 07:57:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4N0NGMjkyQzQxNkY1NzcxAA== [2026-01-11 07:57:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4N0NGMjkyQzQxNkY1NzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4N0NGMjkyQzQxNkY1NzcxAA==\",\"timestamp\":\"1768098455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:40+05:30"} [2026-01-11 07:57:41] [DEBUG] Ignoring event: delivered [2026-01-11 07:57:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:27:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RjBDRTlEMjBGRTdBMkFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RjBDRTlEMjBGRTdBMkFGAA==", "timestamp": "1768098461", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:57:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:57:43] [INFO] Sending instructions to 917202000200 [2026-01-11 07:57:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:57:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:57:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1d7c359e56645ff8f1c828102f6d7db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RjBDRTlEMjBGRTdBMkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RjBDRTlEMjBGRTdBMkFGAA==\",\"timestamp\":\"1768098461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:43+05:30"} [2026-01-11 07:57:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RjBDRTlEMjBGRTdBMkFGAA== [2026-01-11 07:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RjBDRTlEMjBGRTdBMkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2RjBDRTlEMjBGRTdBMkFGAA==\",\"timestamp\":\"1768098461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:43+05:30"} [2026-01-11 07:57:44] [DEBUG] Ignoring event: delivered [2026-01-11 07:57:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:27:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QUExRUMzQTYxMEU3MkYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QUExRUMzQTYxMEU3MkYwAA==", "timestamp": "1768098466", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:57:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:57:48] [INFO] Sending instructions to 917202000200 [2026-01-11 07:57:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:57:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:57:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdc9841f3119464c8bd528a439263d6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:57:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QUExRUMzQTYxMEU3MkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QUExRUMzQTYxMEU3MkYwAA==\",\"timestamp\":\"1768098466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:49+05:30"} [2026-01-11 07:57:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QUExRUMzQTYxMEU3MkYwAA== [2026-01-11 07:57:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QUExRUMzQTYxMEU3MkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4QUExRUMzQTYxMEU3MkYwAA==\",\"timestamp\":\"1768098466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:49+05:30"} [2026-01-11 07:57:49] [DEBUG] Ignoring event: delivered [2026-01-11 07:57:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:27:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRDY1RERGNjRGMjUwNjBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRDY1RERGNjRGMjUwNjBFAA==", "timestamp": "1768098471", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:57:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:57:53] [INFO] Sending instructions to 917202000200 [2026-01-11 07:57:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:57:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:57:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa1ecc5759674121adfd48a5cb5dc2ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:57:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRDY1RERGNjRGMjUwNjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRDY1RERGNjRGMjUwNjBFAA==\",\"timestamp\":\"1768098471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:56+05:30"} [2026-01-11 07:57:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRDY1RERGNjRGMjUwNjBFAA== [2026-01-11 07:57:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRDY1RERGNjRGMjUwNjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRDY1RERGNjRGMjUwNjBFAA==\",\"timestamp\":\"1768098471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:57:56+05:30"} [2026-01-11 07:57:56] [DEBUG] Ignoring event: delivered [2026-01-11 07:57:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:27:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5NEYwODkxQjAwNUMxODg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5NEYwODkxQjAwNUMxODg5AA==", "timestamp": "1768098477", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:57:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:57:59] [INFO] Sending instructions to 917202000200 [2026-01-11 07:57:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:57:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:57:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45371f54e6ce42ba9045fd6afe55cc86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:58:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5NEYwODkxQjAwNUMxODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5NEYwODkxQjAwNUMxODg5AA==\",\"timestamp\":\"1768098477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:58:00+05:30"} [2026-01-11 07:58:01] [DEBUG] Ignoring event: delivered [2026-01-11 07:58:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:57:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5NEYwODkxQjAwNUMxODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5NEYwODkxQjAwNUMxODg5AA==\",\"timestamp\":\"1768098477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:58:00+05:30"} [2026-01-11 07:58:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5NEYwODkxQjAwNUMxODg5AA== [2026-01-11 07:58:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:28:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDQ0U2QzM1RTEwOURDQTk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDQ0U2QzM1RTEwOURDQTk3AA==", "timestamp": "1768098482", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:58:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:58:04] [INFO] Sending instructions to 917202000200 [2026-01-11 07:58:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:58:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:58:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b474c9bb69fe468ea3cca20373ba1c45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:58:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:58:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDQ0U2QzM1RTEwOURDQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDQ0U2QzM1RTEwOURDQTk3AA==\",\"timestamp\":\"1768098482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:58:05+05:30"} [2026-01-11 07:58:05] [DEBUG] Ignoring event: delivered [2026-01-11 07:58:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:58:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDQ0U2QzM1RTEwOURDQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDQ0U2QzM1RTEwOURDQTk3AA==\",\"timestamp\":\"1768098482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:58:05+05:30"} [2026-01-11 07:58:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJDQ0U2QzM1RTEwOURDQTk3AA== [2026-01-11 07:58:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:28:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGNDk4NjEwNkZDOTRFMEI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGNDk4NjEwNkZDOTRFMEI0AA==", "timestamp": "1768098518", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:58:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:58:40] [INFO] Sending instructions to 917202000200 [2026-01-11 07:58:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:58:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:58:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a21e5ecf7d24aebbb6d2dbeb3c8010c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGNDk4NjEwNkZDOTRFMEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGNDk4NjEwNkZDOTRFMEI0AA==\",\"timestamp\":\"1768098518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:58:42+05:30"} [2026-01-11 07:58:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGNDk4NjEwNkZDOTRFMEI0AA== [2026-01-11 07:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGNDk4NjEwNkZDOTRFMEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGNDk4NjEwNkZDOTRFMEI0AA==\",\"timestamp\":\"1768098518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:58:42+05:30"} [2026-01-11 07:58:42] [DEBUG] Ignoring event: delivered [2026-01-11 07:58:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:28:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0Qzk5NkM4QzA2MUE1QzBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0Qzk5NkM4QzA2MUE1QzBDAA==", "timestamp": "1768098524", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:58:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:58:45] [INFO] Sending instructions to 917202000200 [2026-01-11 07:58:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:58:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:58:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51e46a7db2b34404bd69ab2b44d9712c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:58:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0Qzk5NkM4QzA2MUE1QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0Qzk5NkM4QzA2MUE1QzBDAA==\",\"timestamp\":\"1768098524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:58:46+05:30"} [2026-01-11 07:58:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0Qzk5NkM4QzA2MUE1QzBDAA== [2026-01-11 07:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0Qzk5NkM4QzA2MUE1QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0Qzk5NkM4QzA2MUE1QzBDAA==\",\"timestamp\":\"1768098524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:58:46+05:30"} [2026-01-11 07:58:47] [DEBUG] Ignoring event: delivered [2026-01-11 07:59:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:29:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4MzhCRTg5MEExNEJGMTM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4MzhCRTg5MEExNEJGMTM2AA==", "timestamp": "1768098560", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:59:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:59:21] [INFO] Sending instructions to 917202000200 [2026-01-11 07:59:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:59:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:59:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6820ea0d45d540a4b618ed83ee954e90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4MzhCRTg5MEExNEJGMTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4MzhCRTg5MEExNEJGMTM2AA==\",\"timestamp\":\"1768098560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:59:22+05:30"} [2026-01-11 07:59:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4MzhCRTg5MEExNEJGMTM2AA== [2026-01-11 07:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4MzhCRTg5MEExNEJGMTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk4MzhCRTg5MEExNEJGMTM2AA==\",\"timestamp\":\"1768098560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:59:22+05:30"} [2026-01-11 07:59:23] [DEBUG] Ignoring event: delivered [2026-01-11 07:59:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:29:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTE0QTk3NjY2RDBDNTc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTE0QTk3NjY2RDBDNTc2AA==", "timestamp": "1768098565", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:59:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 07:59:27] [INFO] Sending instructions to 917202000200 [2026-01-11 07:59:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:59:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:59:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b64a8043bbd24bbd96959616dfa88aec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:59:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:59:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTE0QTk3NjY2RDBDNTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTE0QTk3NjY2RDBDNTc2AA==\",\"timestamp\":\"1768098565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:59:29+05:30"} [2026-01-11 07:59:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTE0QTk3NjY2RDBDNTc2AA== [2026-01-11 07:59:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:59:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTE0QTk3NjY2RDBDNTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTE0QTk3NjY2RDBDNTc2AA==\",\"timestamp\":\"1768098565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T07:59:29+05:30"} [2026-01-11 07:59:30] [DEBUG] Ignoring event: delivered [2026-01-11 07:59:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:29:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCRDUyMjA5OTQ1QTM4NEQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCRDUyMjA5OTQ1QTM4NEQ1AA==", "timestamp": "1768098571", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 07:59:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 07:59:32] [INFO] Sending instructions to 917202000200 [2026-01-11 07:59:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 07:59:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 07:59:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb0486118ebf4b4fb7b4353bb7583216", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 07:59:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:59:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCRDUyMjA5OTQ1QTM4NEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCRDUyMjA5OTQ1QTM4NEQ1AA==\",\"timestamp\":\"1768098571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:59:33+05:30"} [2026-01-11 07:59:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCRDUyMjA5OTQ1QTM4NEQ1AA== [2026-01-11 07:59:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T07:59:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCRDUyMjA5OTQ1QTM4NEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCRDUyMjA5OTQ1QTM4NEQ1AA==\",\"timestamp\":\"1768098571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T07:59:33+05:30"} [2026-01-11 07:59:33] [DEBUG] Ignoring event: delivered [2026-01-11 08:00:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:30:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzNjk4QzczMDdFNzdFNTZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzNjk4QzczMDdFNzdFNTZEAA==", "timestamp": "1768098607", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:00:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:00:08] [INFO] Sending instructions to 917202000200 [2026-01-11 08:00:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:00:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:00:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6040195852f34d41942022d1fb49d101", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzNjk4QzczMDdFNzdFNTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzNjk4QzczMDdFNzdFNTZEAA==\",\"timestamp\":\"1768098607\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:00:10+05:30"} [2026-01-11 08:00:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzNjk4QzczMDdFNzdFNTZEAA== [2026-01-11 08:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzNjk4QzczMDdFNzdFNTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzNjk4QzczMDdFNzdFNTZEAA==\",\"timestamp\":\"1768098607\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:00:10+05:30"} [2026-01-11 08:00:10] [DEBUG] Ignoring event: delivered [2026-01-11 08:00:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:30:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1QzRFQTQ4NDI3MTlFNkJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1QzRFQTQ4NDI3MTlFNkJCAA==", "timestamp": "1768098612", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:00:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:00:14] [INFO] Sending instructions to 917202000200 [2026-01-11 08:00:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:00:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:00:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fde22082ac634849a8464b95a3c68455", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:00:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:30:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyRTNBNjFFMDdBMDVCQjgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyRTNBNjFFMDdBMDVCQjgzAA==", "timestamp": "1768098617", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:00:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:00:19] [INFO] Sending instructions to 917202000200 [2026-01-11 08:00:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:00:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:00:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1dbfaaa8cd674899acee1c66185b8018", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:00:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:00:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyRTNBNjFFMDdBMDVCQjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyRTNBNjFFMDdBMDVCQjgzAA==\",\"timestamp\":\"1768098617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:00:20+05:30"} [2026-01-11 08:00:21] [DEBUG] Ignoring event: delivered [2026-01-11 08:00:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:00:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyRTNBNjFFMDdBMDVCQjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyRTNBNjFFMDdBMDVCQjgzAA==\",\"timestamp\":\"1768098617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:00:20+05:30"} [2026-01-11 08:00:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyRTNBNjFFMDdBMDVCQjgzAA== [2026-01-11 08:00:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:00:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1QzRFQTQ4NDI3MTlFNkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1QzRFQTQ4NDI3MTlFNkJCAA==\",\"timestamp\":\"1768098612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:00:20+05:30"} [2026-01-11 08:00:21] [DEBUG] Ignoring event: delivered [2026-01-11 08:00:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:00:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1QzRFQTQ4NDI3MTlFNkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1QzRFQTQ4NDI3MTlFNkJCAA==\",\"timestamp\":\"1768098612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:00:20+05:30"} [2026-01-11 08:00:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1QzRFQTQ4NDI3MTlFNkJCAA== [2026-01-11 08:00:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:30:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFN0Y2MTY5MEIyNkIxRDkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFN0Y2MTY5MEIyNkIxRDkzAA==", "timestamp": "1768098623", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:00:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:00:25] [INFO] Sending instructions to 917202000200 [2026-01-11 08:00:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:00:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:00:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fd35a1d44df443f9610d51041fbd7c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:00:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFN0Y2MTY5MEIyNkIxRDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFN0Y2MTY5MEIyNkIxRDkzAA==\",\"timestamp\":\"1768098623\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:00:26+05:30"} [2026-01-11 08:00:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFN0Y2MTY5MEIyNkIxRDkzAA== [2026-01-11 08:00:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFN0Y2MTY5MEIyNkIxRDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFN0Y2MTY5MEIyNkIxRDkzAA==\",\"timestamp\":\"1768098623\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:00:26+05:30"} [2026-01-11 08:00:27] [DEBUG] Ignoring event: delivered [2026-01-11 08:01:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:31:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NCNEUyMTZEQTZGODY1QUM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NCNEUyMTZEQTZGODY1QUM4AA==", "timestamp": "1768098660", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:01:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:01:02] [INFO] Sending instructions to 917202000200 [2026-01-11 08:01:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:01:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:01:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bec8a31e326f434284c3be767c0b535c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:01:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NCNEUyMTZEQTZGODY1QUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NCNEUyMTZEQTZGODY1QUM4AA==\",\"timestamp\":\"1768098660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:02+05:30"} [2026-01-11 08:01:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NCNEUyMTZEQTZGODY1QUM4AA== [2026-01-11 08:01:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NCNEUyMTZEQTZGODY1QUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NCNEUyMTZEQTZGODY1QUM4AA==\",\"timestamp\":\"1768098660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:02+05:30"} [2026-01-11 08:01:03] [DEBUG] Ignoring event: delivered [2026-01-11 08:01:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:31:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0MjRFN0Y5MkUzNDNDMjRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0MjRFN0Y5MkUzNDNDMjRDAA==", "timestamp": "1768098665", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:01:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:01:07] [INFO] Sending instructions to 917202000200 [2026-01-11 08:01:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:01:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:01:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2b83e9c698b4b1a95140d12a63ef33d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:01:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0MjRFN0Y5MkUzNDNDMjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0MjRFN0Y5MkUzNDNDMjRDAA==\",\"timestamp\":\"1768098665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:08+05:30"} [2026-01-11 08:01:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0MjRFN0Y5MkUzNDNDMjRDAA== [2026-01-11 08:01:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0MjRFN0Y5MkUzNDNDMjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0MjRFN0Y5MkUzNDNDMjRDAA==\",\"timestamp\":\"1768098665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:08+05:30"} [2026-01-11 08:01:13] [DEBUG] Ignoring event: delivered [2026-01-11 08:01:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:31:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3RDBBNDJEMjg2RDIyODgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3RDBBNDJEMjg2RDIyODgxAA==", "timestamp": "1768098671", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:01:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:01:14] [INFO] Sending instructions to 917202000200 [2026-01-11 08:01:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:01:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:01:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "170fe20ec89f49f3852465c4be639572", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:01:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3RDBBNDJEMjg2RDIyODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3RDBBNDJEMjg2RDIyODgxAA==\",\"timestamp\":\"1768098671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:15+05:30"} [2026-01-11 08:01:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3RDBBNDJEMjg2RDIyODgxAA== [2026-01-11 08:01:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3RDBBNDJEMjg2RDIyODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI3RDBBNDJEMjg2RDIyODgxAA==\",\"timestamp\":\"1768098671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:15+05:30"} [2026-01-11 08:01:16] [DEBUG] Ignoring event: delivered [2026-01-11 08:01:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:31:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCRTIzOEQyMkREMUQ4RUI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCRTIzOEQyMkREMUQ4RUI4AA==", "timestamp": "1768098708", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:01:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:01:50] [INFO] Sending instructions to 917202000200 [2026-01-11 08:01:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:01:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:01:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccbf068b3ac447fda4c577c765249aee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCRTIzOEQyMkREMUQ4RUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCRTIzOEQyMkREMUQ4RUI4AA==\",\"timestamp\":\"1768098708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:53+05:30"} [2026-01-11 08:01:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCRTIzOEQyMkREMUQ4RUI4AA== [2026-01-11 08:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCRTIzOEQyMkREMUQ4RUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFCRTIzOEQyMkREMUQ4RUI4AA==\",\"timestamp\":\"1768098708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:53+05:30"} [2026-01-11 08:01:54] [DEBUG] Ignoring event: delivered [2026-01-11 08:01:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:31:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5QjZDQzE0N0FCRkI4N0EwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5QjZDQzE0N0FCRkI4N0EwAA==", "timestamp": "1768098714", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:01:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:01:57] [INFO] Sending instructions to 917202000200 [2026-01-11 08:01:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:01:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:01:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1934ce1af964d47abb3cff3857a97b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:01:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5QjZDQzE0N0FCRkI4N0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5QjZDQzE0N0FCRkI4N0EwAA==\",\"timestamp\":\"1768098714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:58+05:30"} [2026-01-11 08:01:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5QjZDQzE0N0FCRkI4N0EwAA== [2026-01-11 08:01:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:01:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5QjZDQzE0N0FCRkI4N0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5QjZDQzE0N0FCRkI4N0EwAA==\",\"timestamp\":\"1768098714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:01:58+05:30"} [2026-01-11 08:01:59] [DEBUG] Ignoring event: delivered [2026-01-11 08:02:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:32:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMTQ0NEMxQkY5MDJGQTA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMTQ0NEMxQkY5MDJGQTA2AA==", "timestamp": "1768098720", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:02:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:02:02] [INFO] Sending instructions to 917202000200 [2026-01-11 08:02:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:02:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:02:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edc295848c5b4662beb3bda502d0df47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:02:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMTQ0NEMxQkY5MDJGQTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMTQ0NEMxQkY5MDJGQTA2AA==\",\"timestamp\":\"1768098720\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:04+05:30"} [2026-01-11 08:02:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMTQ0NEMxQkY5MDJGQTA2AA== [2026-01-11 08:02:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMTQ0NEMxQkY5MDJGQTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMTQ0NEMxQkY5MDJGQTA2AA==\",\"timestamp\":\"1768098720\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:04+05:30"} [2026-01-11 08:02:05] [DEBUG] Ignoring event: delivered [2026-01-11 08:02:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:32:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0NDE0Q0M2Q0Y4QzhGMDA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0NDE0Q0M2Q0Y4QzhGMDA1AA==", "timestamp": "1768098757", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:02:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:02:39] [INFO] Sending instructions to 917202000200 [2026-01-11 08:02:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:02:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:02:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a58644beea3c4ac5b7e9509bffcce6f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:02:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0NDE0Q0M2Q0Y4QzhGMDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0NDE0Q0M2Q0Y4QzhGMDA1AA==\",\"timestamp\":\"1768098757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:43+05:30"} [2026-01-11 08:02:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0NDE0Q0M2Q0Y4QzhGMDA1AA== [2026-01-11 08:02:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0NDE0Q0M2Q0Y4QzhGMDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0NDE0Q0M2Q0Y4QzhGMDA1AA==\",\"timestamp\":\"1768098757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:43+05:30"} [2026-01-11 08:02:43] [DEBUG] Ignoring event: delivered [2026-01-11 08:02:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:32:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMxMEU3OEZBMjlDNjhGQTFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMxMEU3OEZBMjlDNjhGQTFDAA==", "timestamp": "1768098763", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:02:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:02:45] [INFO] Sending instructions to 917202000200 [2026-01-11 08:02:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:02:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:02:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2196bf13ffb49948195da8a870141af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:02:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMxMEU3OEZBMjlDNjhGQTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMxMEU3OEZBMjlDNjhGQTFDAA==\",\"timestamp\":\"1768098763\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:46+05:30"} [2026-01-11 08:02:47] [DEBUG] Ignoring event: delivered [2026-01-11 08:02:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMxMEU3OEZBMjlDNjhGQTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMxMEU3OEZBMjlDNjhGQTFDAA==\",\"timestamp\":\"1768098763\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:46+05:30"} [2026-01-11 08:02:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMxMEU3OEZBMjlDNjhGQTFDAA== [2026-01-11 08:02:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:32:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzMkVENEEzNjc0QTk5QUNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzMkVENEEzNjc0QTk5QUNCAA==", "timestamp": "1768098769", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:02:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:02:50] [INFO] Sending instructions to 917202000200 [2026-01-11 08:02:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:02:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:02:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c2241ca329c40528df7953f968dfbce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:02:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzMkVENEEzNjc0QTk5QUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzMkVENEEzNjc0QTk5QUNCAA==\",\"timestamp\":\"1768098769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:50+05:30"} [2026-01-11 08:02:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzMkVENEEzNjc0QTk5QUNCAA== [2026-01-11 08:02:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzMkVENEEzNjc0QTk5QUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzMkVENEEzNjc0QTk5QUNCAA==\",\"timestamp\":\"1768098769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:50+05:30"} [2026-01-11 08:02:51] [DEBUG] Ignoring event: delivered [2026-01-11 08:02:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:32:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBREI0OTIwMzAxQTgyNDNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBREI0OTIwMzAxQTgyNDNCAA==", "timestamp": "1768098774", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:02:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:02:56] [INFO] Sending instructions to 917202000200 [2026-01-11 08:02:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:02:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:02:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d96b556ef698469e8b1060c44dda945c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:02:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBREI0OTIwMzAxQTgyNDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBREI0OTIwMzAxQTgyNDNCAA==\",\"timestamp\":\"1768098774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:56+05:30"} [2026-01-11 08:02:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBREI0OTIwMzAxQTgyNDNCAA== [2026-01-11 08:02:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:02:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBREI0OTIwMzAxQTgyNDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBREI0OTIwMzAxQTgyNDNCAA==\",\"timestamp\":\"1768098774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:02:56+05:30"} [2026-01-11 08:02:56] [DEBUG] Ignoring event: delivered [2026-01-11 08:03:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:33:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5QjNEMjYxNkY0RjAyNTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5QjNEMjYxNkY0RjAyNTU5AA==", "timestamp": "1768098811", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:03:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:03:33] [INFO] Sending instructions to 917202000200 [2026-01-11 08:03:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:03:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:03:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a2936d5d0c5427eb2bc3bf39e4d71d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:03:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5QjNEMjYxNkY0RjAyNTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5QjNEMjYxNkY0RjAyNTU5AA==\",\"timestamp\":\"1768098811\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:03:34+05:30"} [2026-01-11 08:03:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5QjNEMjYxNkY0RjAyNTU5AA== [2026-01-11 08:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:03:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5QjNEMjYxNkY0RjAyNTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5QjNEMjYxNkY0RjAyNTU5AA==\",\"timestamp\":\"1768098811\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:03:34+05:30"} [2026-01-11 08:03:34] [DEBUG] Ignoring event: delivered [2026-01-11 08:03:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:33:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERDFFMTZFMjdGRkFDMzlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERDFFMTZFMjdGRkFDMzlFAA==", "timestamp": "1768098817", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:03:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:03:39] [INFO] Sending instructions to 917202000200 [2026-01-11 08:03:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:03:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:03:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5b65610b16e474a929bb003d5d0c20b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:03:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERDFFMTZFMjdGRkFDMzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERDFFMTZFMjdGRkFDMzlFAA==\",\"timestamp\":\"1768098817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:03:39+05:30"} [2026-01-11 08:03:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERDFFMTZFMjdGRkFDMzlFAA== [2026-01-11 08:03:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERDFFMTZFMjdGRkFDMzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERDFFMTZFMjdGRkFDMzlFAA==\",\"timestamp\":\"1768098817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:03:39+05:30"} [2026-01-11 08:03:40] [DEBUG] Ignoring event: delivered [2026-01-11 08:03:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:33:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMDc1OThBOTMyMUI2MTJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMDc1OThBOTMyMUI2MTJEAA==", "timestamp": "1768098823", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:03:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:03:45] [INFO] Sending instructions to 917202000200 [2026-01-11 08:03:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:03:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:03:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d7100b0619347e99d92de39fe45158b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:03:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:03:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMDc1OThBOTMyMUI2MTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMDc1OThBOTMyMUI2MTJEAA==\",\"timestamp\":\"1768098823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:03:45+05:30"} [2026-01-11 08:03:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMDc1OThBOTMyMUI2MTJEAA== [2026-01-11 08:03:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:03:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMDc1OThBOTMyMUI2MTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMDc1OThBOTMyMUI2MTJEAA==\",\"timestamp\":\"1768098823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:03:45+05:30"} [2026-01-11 08:03:46] [DEBUG] Ignoring event: delivered [2026-01-11 08:04:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:34:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCN0VCRjUwMzBFRjNBQThDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCN0VCRjUwMzBFRjNBQThDAA==", "timestamp": "1768098859", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:04:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:04:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:04:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:04:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:04:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e3027941ee84de99cb9851a6c5818c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:04:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCN0VCRjUwMzBFRjNBQThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCN0VCRjUwMzBFRjNBQThDAA==\",\"timestamp\":\"1768098859\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:04:21+05:30"} [2026-01-11 08:04:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCN0VCRjUwMzBFRjNBQThDAA== [2026-01-11 08:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:04:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCN0VCRjUwMzBFRjNBQThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCN0VCRjUwMzBFRjNBQThDAA==\",\"timestamp\":\"1768098859\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:04:21+05:30"} [2026-01-11 08:04:22] [DEBUG] Ignoring event: delivered [2026-01-11 08:04:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:34:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QUNDNkEyQ0Q4Rjg5ODVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QUNDNkEyQ0Q4Rjg5ODVBAA==", "timestamp": "1768098865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:04:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:04:27] [INFO] Sending instructions to 917202000200 [2026-01-11 08:04:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:04:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:04:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3732238f5662476eba44f14132db8322", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:04:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QUNDNkEyQ0Q4Rjg5ODVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QUNDNkEyQ0Q4Rjg5ODVBAA==\",\"timestamp\":\"1768098865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:04:27+05:30"} [2026-01-11 08:04:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QUNDNkEyQ0Q4Rjg5ODVBAA== [2026-01-11 08:04:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QUNDNkEyQ0Q4Rjg5ODVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QUNDNkEyQ0Q4Rjg5ODVBAA==\",\"timestamp\":\"1768098865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:04:27+05:30"} [2026-01-11 08:04:27] [DEBUG] Ignoring event: delivered [2026-01-11 08:04:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:34:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQkE1QTEzODNFMTkwMDUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQkE1QTEzODNFMTkwMDUzAA==", "timestamp": "1768098870", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:04:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:04:32] [INFO] Sending instructions to 917202000200 [2026-01-11 08:04:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:04:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:04:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7f61ece9a5a47d08f776aeecff47e7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:04:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQkE1QTEzODNFMTkwMDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQkE1QTEzODNFMTkwMDUzAA==\",\"timestamp\":\"1768098870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:04:35+05:30"} [2026-01-11 08:04:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQkE1QTEzODNFMTkwMDUzAA== [2026-01-11 08:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:04:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQkE1QTEzODNFMTkwMDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQkE1QTEzODNFMTkwMDUzAA==\",\"timestamp\":\"1768098870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:04:35+05:30"} [2026-01-11 08:04:35] [DEBUG] Ignoring event: delivered [2026-01-11 08:05:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:35:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwNjRBM0FDRjMxNDZENEQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwNjRBM0FDRjMxNDZENEQ3AA==", "timestamp": "1768098907", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:05:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:05:08] [INFO] Sending instructions to 917202000200 [2026-01-11 08:05:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:05:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:05:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f0e1fe0aef7463f818ff9284f4298b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:05:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwNjRBM0FDRjMxNDZENEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwNjRBM0FDRjMxNDZENEQ3AA==\",\"timestamp\":\"1768098907\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:05:11+05:30"} [2026-01-11 08:05:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwNjRBM0FDRjMxNDZENEQ3AA== [2026-01-11 08:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:05:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwNjRBM0FDRjMxNDZENEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwNjRBM0FDRjMxNDZENEQ3AA==\",\"timestamp\":\"1768098907\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:05:11+05:30"} [2026-01-11 08:05:11] [DEBUG] Ignoring event: delivered [2026-01-11 08:05:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:35:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3NzVFMDVFRjIwNDlFNkI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3NzVFMDVFRjIwNDlFNkI5AA==", "timestamp": "1768098913", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:05:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:05:14] [INFO] Sending instructions to 917202000200 [2026-01-11 08:05:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:05:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:05:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cbdc93784b048bbbd406c7397bba185", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:05:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:05:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3NzVFMDVFRjIwNDlFNkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3NzVFMDVFRjIwNDlFNkI5AA==\",\"timestamp\":\"1768098913\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:05:17+05:30"} [2026-01-11 08:05:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3NzVFMDVFRjIwNDlFNkI5AA== [2026-01-11 08:05:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:05:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3NzVFMDVFRjIwNDlFNkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3NzVFMDVFRjIwNDlFNkI5AA==\",\"timestamp\":\"1768098913\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:05:17+05:30"} [2026-01-11 08:05:18] [DEBUG] Ignoring event: delivered [2026-01-11 08:05:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:35:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QTVCOEQ5MEM5OTg4NTBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QTVCOEQ5MEM5OTg4NTBDAA==", "timestamp": "1768098918", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:05:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:05:20] [INFO] Sending instructions to 917202000200 [2026-01-11 08:05:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:05:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:05:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40e2f39929ed4054b5763efc1f8f498f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:05:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QTVCOEQ5MEM5OTg4NTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QTVCOEQ5MEM5OTg4NTBDAA==\",\"timestamp\":\"1768098918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:05:20+05:30"} [2026-01-11 08:05:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QTVCOEQ5MEM5OTg4NTBDAA== [2026-01-11 08:05:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QTVCOEQ5MEM5OTg4NTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QTVCOEQ5MEM5OTg4NTBDAA==\",\"timestamp\":\"1768098918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:05:20+05:30"} [2026-01-11 08:05:21] [DEBUG] Ignoring event: delivered [2026-01-11 08:05:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:35:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQkFFQjgyRDE1RDlBRTgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQkFFQjgyRDE1RDlBRTgwAA==", "timestamp": "1768098923", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:05:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:05:25] [INFO] Sending instructions to 917202000200 [2026-01-11 08:05:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:05:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:05:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "214bac982cbb444182f39d994a955ad8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:05:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQkFFQjgyRDE1RDlBRTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQkFFQjgyRDE1RDlBRTgwAA==\",\"timestamp\":\"1768098923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:05:25+05:30"} [2026-01-11 08:05:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQkFFQjgyRDE1RDlBRTgwAA== [2026-01-11 08:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:05:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQkFFQjgyRDE1RDlBRTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQkFFQjgyRDE1RDlBRTgwAA==\",\"timestamp\":\"1768098923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:05:25+05:30"} [2026-01-11 08:05:26] [DEBUG] Ignoring event: delivered [2026-01-11 08:06:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:36:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NEMxNDQ3RjBGODFCMTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NEMxNDQ3RjBGODFCMTAzAA==", "timestamp": "1768098959", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:06:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:06:01] [INFO] Sending instructions to 917202000200 [2026-01-11 08:06:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:06:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:06:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "959fc95ffc5a4936a104f06e51662bd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:06:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NEMxNDQ3RjBGODFCMTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NEMxNDQ3RjBGODFCMTAzAA==\",\"timestamp\":\"1768098959\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:04+05:30"} [2026-01-11 08:06:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NEMxNDQ3RjBGODFCMTAzAA== [2026-01-11 08:06:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NEMxNDQ3RjBGODFCMTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NEMxNDQ3RjBGODFCMTAzAA==\",\"timestamp\":\"1768098959\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:04+05:30"} [2026-01-11 08:06:04] [DEBUG] Ignoring event: delivered [2026-01-11 08:06:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:36:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGNzNENzZGQUY0NDlFREE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGNzNENzZGQUY0NDlFREE3AA==", "timestamp": "1768098965", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:06:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:06:06] [INFO] Sending instructions to 917202000200 [2026-01-11 08:06:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:06:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:06:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "881a22f20a2a4e448d10bb717c3e230e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:06:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGNzNENzZGQUY0NDlFREE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGNzNENzZGQUY0NDlFREE3AA==\",\"timestamp\":\"1768098965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:08+05:30"} [2026-01-11 08:06:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGNzNENzZGQUY0NDlFREE3AA== [2026-01-11 08:06:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGNzNENzZGQUY0NDlFREE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGNzNENzZGQUY0NDlFREE3AA==\",\"timestamp\":\"1768098965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:08+05:30"} [2026-01-11 08:06:09] [DEBUG] Ignoring event: delivered [2026-01-11 08:06:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:36:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UzREEwQ0FDMzlEMTdFQzBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UzREEwQ0FDMzlEMTdFQzBBAA==", "timestamp": "1768098970", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:06:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:06:12] [INFO] Sending instructions to 917202000200 [2026-01-11 08:06:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:06:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:06:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c65263f44c8a4bd5b5af8d2a3ae4a4d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:06:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UzREEwQ0FDMzlEMTdFQzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UzREEwQ0FDMzlEMTdFQzBBAA==\",\"timestamp\":\"1768098970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:12+05:30"} [2026-01-11 08:06:13] [DEBUG] Ignoring event: delivered [2026-01-11 08:06:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UzREEwQ0FDMzlEMTdFQzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UzREEwQ0FDMzlEMTdFQzBBAA==\",\"timestamp\":\"1768098970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:12+05:30"} [2026-01-11 08:06:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UzREEwQ0FDMzlEMTdFQzBBAA== [2026-01-11 08:06:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:36:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2QzQ4RDE0NEIyQjczMDI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2QzQ4RDE0NEIyQjczMDI2AA==", "timestamp": "1768098976", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:06:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:06:18] [INFO] Sending instructions to 917202000200 [2026-01-11 08:06:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:06:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:06:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bce7cf332a645f3b2f480aedfcd4590", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2QzQ4RDE0NEIyQjczMDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2QzQ4RDE0NEIyQjczMDI2AA==\",\"timestamp\":\"1768098976\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:18+05:30"} [2026-01-11 08:06:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2QzQ4RDE0NEIyQjczMDI2AA== [2026-01-11 08:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2QzQ4RDE0NEIyQjczMDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2QzQ4RDE0NEIyQjczMDI2AA==\",\"timestamp\":\"1768098976\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:18+05:30"} [2026-01-11 08:06:18] [DEBUG] Ignoring event: delivered [2026-01-11 08:06:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:36:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQTgwQjBGQkUwOEEwMURCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQTgwQjBGQkUwOEEwMURCAA==", "timestamp": "1768098981", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:06:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:06:23] [INFO] Sending instructions to 917202000200 [2026-01-11 08:06:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:06:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:06:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbf138b758304b0bb9f3831bacdc7210", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQTgwQjBGQkUwOEEwMURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQTgwQjBGQkUwOEEwMURCAA==\",\"timestamp\":\"1768098981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:24+05:30"} [2026-01-11 08:06:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQTgwQjBGQkUwOEEwMURCAA== [2026-01-11 08:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQTgwQjBGQkUwOEEwMURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxQTgwQjBGQkUwOEEwMURCAA==\",\"timestamp\":\"1768098981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:24+05:30"} [2026-01-11 08:06:24] [DEBUG] Ignoring event: delivered [2026-01-11 08:06:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:36:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzMjAzNkZDQzVCNTRDQ0FDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzMjAzNkZDQzVCNTRDQ0FDAA==", "timestamp": "1768098987", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:06:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:06:29] [INFO] Sending instructions to 917202000200 [2026-01-11 08:06:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:06:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:06:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21dd228da32449a0b75893141d4b8671", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzMjAzNkZDQzVCNTRDQ0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzMjAzNkZDQzVCNTRDQ0FDAA==\",\"timestamp\":\"1768098987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:31+05:30"} [2026-01-11 08:06:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzMjAzNkZDQzVCNTRDQ0FDAA== [2026-01-11 08:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzMjAzNkZDQzVCNTRDQ0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEzMjAzNkZDQzVCNTRDQ0FDAA==\",\"timestamp\":\"1768098987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:31+05:30"} [2026-01-11 08:06:32] [DEBUG] Ignoring event: delivered [2026-01-11 08:06:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:36:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGNjkyODFEQkJDRUMyNzExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGNjkyODFEQkJDRUMyNzExAA==", "timestamp": "1768098992", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:06:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:06:34] [INFO] Sending instructions to 917202000200 [2026-01-11 08:06:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:06:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:06:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1c6ff8b078741aabe56edf81611e1b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:06:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGNjkyODFEQkJDRUMyNzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGNjkyODFEQkJDRUMyNzExAA==\",\"timestamp\":\"1768098992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:36+05:30"} [2026-01-11 08:06:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGNjkyODFEQkJDRUMyNzExAA== [2026-01-11 08:06:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGNjkyODFEQkJDRUMyNzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGNjkyODFEQkJDRUMyNzExAA==\",\"timestamp\":\"1768098992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:36+05:30"} [2026-01-11 08:06:37] [DEBUG] Ignoring event: delivered [2026-01-11 08:06:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:36:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDNjlENDY5RTdDMDY2MEREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDNjlENDY5RTdDMDY2MEREAA==", "timestamp": "1768098999", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:06:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:06:40] [INFO] Sending instructions to 917202000200 [2026-01-11 08:06:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:06:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:06:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe9e784af40f40b9882ad6a4581d8fa2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDNjlENDY5RTdDMDY2MEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDNjlENDY5RTdDMDY2MEREAA==\",\"timestamp\":\"1768098999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:46+05:30"} [2026-01-11 08:06:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDNjlENDY5RTdDMDY2MEREAA== [2026-01-11 08:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDNjlENDY5RTdDMDY2MEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDNjlENDY5RTdDMDY2MEREAA==\",\"timestamp\":\"1768098999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:06:46+05:30"} [2026-01-11 08:06:47] [DEBUG] Ignoring event: delivered [2026-01-11 08:07:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:37:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3RjUzNTdCMTY5OTQ2RUVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3RjUzNTdCMTY5OTQ2RUVCAA==", "timestamp": "1768099034", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:07:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:07:16] [INFO] Sending instructions to 917202000200 [2026-01-11 08:07:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:07:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:07:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "199d2859ebc049b8832980944b4c432f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3RjUzNTdCMTY5OTQ2RUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3RjUzNTdCMTY5OTQ2RUVCAA==\",\"timestamp\":\"1768099034\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:07:16+05:30"} [2026-01-11 08:07:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3RjUzNTdCMTY5OTQ2RUVCAA== [2026-01-11 08:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3RjUzNTdCMTY5OTQ2RUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3RjUzNTdCMTY5OTQ2RUVCAA==\",\"timestamp\":\"1768099034\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:07:16+05:30"} [2026-01-11 08:07:17] [DEBUG] Ignoring event: delivered [2026-01-11 08:07:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:37:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxMTlGODhGNzhBRkE2REIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxMTlGODhGNzhBRkE2REIzAA==", "timestamp": "1768099040", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:07:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:07:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:07:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:07:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:07:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1884e18cf7c14bb6ad0a18c477b12f04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:07:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxMTlGODhGNzhBRkE2REIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxMTlGODhGNzhBRkE2REIzAA==\",\"timestamp\":\"1768099040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:07:22+05:30"} [2026-01-11 08:07:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxMTlGODhGNzhBRkE2REIzAA== [2026-01-11 08:07:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxMTlGODhGNzhBRkE2REIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxMTlGODhGNzhBRkE2REIzAA==\",\"timestamp\":\"1768099040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:07:22+05:30"} [2026-01-11 08:07:23] [DEBUG] Ignoring event: delivered [2026-01-11 08:07:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:37:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNDMzMTA0NjczMzNCMDk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNDMzMTA0NjczMzNCMDk2AA==", "timestamp": "1768099076", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:07:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:07:58] [INFO] Sending instructions to 917202000200 [2026-01-11 08:07:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:07:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ddaaba5a51149df88148c4547504ef5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:08:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNDMzMTA0NjczMzNCMDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNDMzMTA0NjczMzNCMDk2AA==\",\"timestamp\":\"1768099076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:01+05:30"} [2026-01-11 08:08:01] [DEBUG] Ignoring event: delivered [2026-01-11 08:08:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNDMzMTA0NjczMzNCMDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNDMzMTA0NjczMzNCMDk2AA==\",\"timestamp\":\"1768099076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:01+05:30"} [2026-01-11 08:08:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNDMzMTA0NjczMzNCMDk2AA== [2026-01-11 08:08:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:38:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1OUVFMEM2Nzk3QzY5NkZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1OUVFMEM2Nzk3QzY5NkZEAA==", "timestamp": "1768099081", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:08:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:08:03] [INFO] Sending instructions to 917202000200 [2026-01-11 08:08:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:08:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:08:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98f11efd29d64a688d6eb831ae6bbcdb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:08:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1OUVFMEM2Nzk3QzY5NkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1OUVFMEM2Nzk3QzY5NkZEAA==\",\"timestamp\":\"1768099081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:04+05:30"} [2026-01-11 08:08:04] [DEBUG] Ignoring event: delivered [2026-01-11 08:08:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1OUVFMEM2Nzk3QzY5NkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1OUVFMEM2Nzk3QzY5NkZEAA==\",\"timestamp\":\"1768099081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:04+05:30"} [2026-01-11 08:08:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1OUVFMEM2Nzk3QzY5NkZEAA== [2026-01-11 08:08:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:38:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3RTgyQkZENEE3RjFERURDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3RTgyQkZENEE3RjFERURDAA==", "timestamp": "1768099086", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:08:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:08:08] [INFO] Sending instructions to 917202000200 [2026-01-11 08:08:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:08:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:08:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88e629d478f545df94b4e1cf0dd43d15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3RTgyQkZENEE3RjFERURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3RTgyQkZENEE3RjFERURDAA==\",\"timestamp\":\"1768099086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:09+05:30"} [2026-01-11 08:08:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3RTgyQkZENEE3RjFERURDAA== [2026-01-11 08:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3RTgyQkZENEE3RjFERURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3RTgyQkZENEE3RjFERURDAA==\",\"timestamp\":\"1768099086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:10+05:30"} [2026-01-11 08:08:11] [DEBUG] Ignoring event: delivered [2026-01-11 08:08:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:38:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1RDMyNjRDODIwODY0RTlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1RDMyNjRDODIwODY0RTlGAA==", "timestamp": "1768099092", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:08:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:08:13] [INFO] Sending instructions to 917202000200 [2026-01-11 08:08:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:08:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:08:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a8cd5f98a2040a28d9754e2e8f96a5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:08:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1RDMyNjRDODIwODY0RTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1RDMyNjRDODIwODY0RTlGAA==\",\"timestamp\":\"1768099092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:15+05:30"} [2026-01-11 08:08:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1RDMyNjRDODIwODY0RTlGAA== [2026-01-11 08:08:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1RDMyNjRDODIwODY0RTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1RDMyNjRDODIwODY0RTlGAA==\",\"timestamp\":\"1768099092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:15+05:30"} [2026-01-11 08:08:15] [DEBUG] Ignoring event: delivered [2026-01-11 08:08:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:38:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OThCRDBENDBFMjBFNEU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OThCRDBENDBFMjBFNEU0AA==", "timestamp": "1768099128", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:08:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:08:49] [INFO] Sending instructions to 917202000200 [2026-01-11 08:08:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:08:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:08:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2de28c600a194a14a04008ced4d43763", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:08:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OThCRDBENDBFMjBFNEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OThCRDBENDBFMjBFNEU0AA==\",\"timestamp\":\"1768099128\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:50+05:30"} [2026-01-11 08:08:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OThCRDBENDBFMjBFNEU0AA== [2026-01-11 08:08:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OThCRDBENDBFMjBFNEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OThCRDBENDBFMjBFNEU0AA==\",\"timestamp\":\"1768099128\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:50+05:30"} [2026-01-11 08:08:51] [DEBUG] Ignoring event: delivered [2026-01-11 08:08:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:38:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MkI2Qzg5MDAwMUI5MDlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MkI2Qzg5MDAwMUI5MDlEAA==", "timestamp": "1768099133", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:08:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:08:55] [INFO] Sending instructions to 917202000200 [2026-01-11 08:08:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:08:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:08:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a9839cd7d2e4269b64ee3cab82e1c2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MkI2Qzg5MDAwMUI5MDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MkI2Qzg5MDAwMUI5MDlEAA==\",\"timestamp\":\"1768099133\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:56+05:30"} [2026-01-11 08:08:57] [DEBUG] Ignoring event: delivered [2026-01-11 08:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MkI2Qzg5MDAwMUI5MDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MkI2Qzg5MDAwMUI5MDlEAA==\",\"timestamp\":\"1768099133\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:08:56+05:30"} [2026-01-11 08:08:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MkI2Qzg5MDAwMUI5MDlEAA== [2026-01-11 08:09:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:39:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxRTlGMUY0QUQxQzk2Q0YwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxRTlGMUY0QUQxQzk2Q0YwAA==", "timestamp": "1768099138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:09:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:09:00] [INFO] Sending instructions to 917202000200 [2026-01-11 08:09:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:09:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:09:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f008373e9d84ae580ee642c9438bbd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:09:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxRTlGMUY0QUQxQzk2Q0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxRTlGMUY0QUQxQzk2Q0YwAA==\",\"timestamp\":\"1768099138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:01+05:30"} [2026-01-11 08:09:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxRTlGMUY0QUQxQzk2Q0YwAA== [2026-01-11 08:09:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxRTlGMUY0QUQxQzk2Q0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxRTlGMUY0QUQxQzk2Q0YwAA==\",\"timestamp\":\"1768099138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:01+05:30"} [2026-01-11 08:09:02] [DEBUG] Ignoring event: delivered [2026-01-11 08:09:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:39:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQ0Q5MkUzNkZERjQ3OTA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQ0Q5MkUzNkZERjQ3OTA3AA==", "timestamp": "1768099143", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:09:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:09:05] [INFO] Sending instructions to 917202000200 [2026-01-11 08:09:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:09:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:09:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1d3e05689fe435e95e6bd1041dfa306", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:09:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQ0Q5MkUzNkZERjQ3OTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQ0Q5MkUzNkZERjQ3OTA3AA==\",\"timestamp\":\"1768099143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:07+05:30"} [2026-01-11 08:09:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQ0Q5MkUzNkZERjQ3OTA3AA== [2026-01-11 08:09:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQ0Q5MkUzNkZERjQ3OTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCQ0Q5MkUzNkZERjQ3OTA3AA==\",\"timestamp\":\"1768099143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:07+05:30"} [2026-01-11 08:09:07] [DEBUG] Ignoring event: delivered [2026-01-11 08:09:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:39:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJERDFDMThERENGRTk3NjlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJERDFDMThERENGRTk3NjlDAA==", "timestamp": "1768099150", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:09:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:09:11] [INFO] Sending instructions to 917202000200 [2026-01-11 08:09:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:09:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:09:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54cccca872df46cf92520f10eaeedaf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:09:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJERDFDMThERENGRTk3NjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJERDFDMThERENGRTk3NjlDAA==\",\"timestamp\":\"1768099150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:12+05:30"} [2026-01-11 08:09:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJERDFDMThERENGRTk3NjlDAA== [2026-01-11 08:09:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJERDFDMThERENGRTk3NjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJERDFDMThERENGRTk3NjlDAA==\",\"timestamp\":\"1768099150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:12+05:30"} [2026-01-11 08:09:13] [DEBUG] Ignoring event: delivered [2026-01-11 08:09:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:39:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDOEIwMzEyODJFMEQ3MDVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDOEIwMzEyODJFMEQ3MDVDAA==", "timestamp": "1768099155", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:09:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:09:17] [INFO] Sending instructions to 917202000200 [2026-01-11 08:09:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:09:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:09:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dbfae23ab874f339ee1097ba2d514c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:09:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDOEIwMzEyODJFMEQ3MDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDOEIwMzEyODJFMEQ3MDVDAA==\",\"timestamp\":\"1768099155\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:18+05:30"} [2026-01-11 08:09:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDOEIwMzEyODJFMEQ3MDVDAA== [2026-01-11 08:09:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDOEIwMzEyODJFMEQ3MDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDOEIwMzEyODJFMEQ3MDVDAA==\",\"timestamp\":\"1768099155\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:18+05:30"} [2026-01-11 08:09:19] [DEBUG] Ignoring event: delivered [2026-01-11 08:09:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:39:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MTgzRDQ5ODU1NkE3QzUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MTgzRDQ5ODU1NkE3QzUxAA==", "timestamp": "1768099161", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:09:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:09:23] [INFO] Sending instructions to 917202000200 [2026-01-11 08:09:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:09:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:09:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2edeff9682414f89a8e7640755b88567", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:09:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MTgzRDQ5ODU1NkE3QzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MTgzRDQ5ODU1NkE3QzUxAA==\",\"timestamp\":\"1768099161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:23+05:30"} [2026-01-11 08:09:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MTgzRDQ5ODU1NkE3QzUxAA== [2026-01-11 08:09:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MTgzRDQ5ODU1NkE3QzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MTgzRDQ5ODU1NkE3QzUxAA==\",\"timestamp\":\"1768099161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:23+05:30"} [2026-01-11 08:09:24] [DEBUG] Ignoring event: delivered [2026-01-11 08:09:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:39:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFODBBQUQ2QjVDQjE4N0I3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFODBBQUQ2QjVDQjE4N0I3AA==", "timestamp": "1768099169", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:09:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:09:31] [INFO] Sending instructions to 917202000200 [2026-01-11 08:09:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:09:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:09:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c83709529a2f43ae9dc2ae197ac4a118", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:09:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFODBBQUQ2QjVDQjE4N0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFODBBQUQ2QjVDQjE4N0I3AA==\",\"timestamp\":\"1768099169\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:33+05:30"} [2026-01-11 08:09:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFODBBQUQ2QjVDQjE4N0I3AA== [2026-01-11 08:09:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:09:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFODBBQUQ2QjVDQjE4N0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFODBBQUQ2QjVDQjE4N0I3AA==\",\"timestamp\":\"1768099169\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:09:33+05:30"} [2026-01-11 08:09:33] [DEBUG] Ignoring event: delivered [2026-01-11 08:10:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:40:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRDk0RjMwRjRBOEE0RTM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRDk0RjMwRjRBOEE0RTM0AA==", "timestamp": "1768099205", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:10:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:10:07] [INFO] Sending instructions to 917202000200 [2026-01-11 08:10:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:10:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:10:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4365ea25d62e464a8f16d15d8534c403", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:10:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRDk0RjMwRjRBOEE0RTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRDk0RjMwRjRBOEE0RTM0AA==\",\"timestamp\":\"1768099205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:10:07+05:30"} [2026-01-11 08:10:08] [DEBUG] Ignoring event: delivered [2026-01-11 08:10:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRDk0RjMwRjRBOEE0RTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRDk0RjMwRjRBOEE0RTM0AA==\",\"timestamp\":\"1768099205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:10:07+05:30"} [2026-01-11 08:10:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRDk0RjMwRjRBOEE0RTM0AA== [2026-01-11 08:10:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:40:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0QTEwMzM4Q0QzQTEyMTIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0QTEwMzM4Q0QzQTEyMTIyAA==", "timestamp": "1768099211", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:10:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:10:12] [INFO] Sending instructions to 917202000200 [2026-01-11 08:10:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:10:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:10:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68d14fce4eb144869a33454a7ee98b56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:10:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0QTEwMzM4Q0QzQTEyMTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0QTEwMzM4Q0QzQTEyMTIyAA==\",\"timestamp\":\"1768099211\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:10:13+05:30"} [2026-01-11 08:10:14] [DEBUG] Ignoring event: delivered [2026-01-11 08:10:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0QTEwMzM4Q0QzQTEyMTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0QTEwMzM4Q0QzQTEyMTIyAA==\",\"timestamp\":\"1768099211\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:10:13+05:30"} [2026-01-11 08:10:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0QTEwMzM4Q0QzQTEyMTIyAA== [2026-01-11 08:10:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:40:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNjAxRTkwMTRGRTc0RkFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNjAxRTkwMTRGRTc0RkFBAA==", "timestamp": "1768099247", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:10:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:10:48] [INFO] Sending instructions to 917202000200 [2026-01-11 08:10:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:10:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:10:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbb0fdcc22eb4dd3bf9f02139256e2c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:10:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNjAxRTkwMTRGRTc0RkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNjAxRTkwMTRGRTc0RkFBAA==\",\"timestamp\":\"1768099247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:10:50+05:30"} [2026-01-11 08:10:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNjAxRTkwMTRGRTc0RkFBAA== [2026-01-11 08:10:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNjAxRTkwMTRGRTc0RkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNjAxRTkwMTRGRTc0RkFBAA==\",\"timestamp\":\"1768099247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:10:50+05:30"} [2026-01-11 08:10:50] [DEBUG] Ignoring event: delivered [2026-01-11 08:10:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:40:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENUQ4NTc4MTUyODA2MjFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENUQ4NTc4MTUyODA2MjFDAA==", "timestamp": "1768099252", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:10:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:10:54] [INFO] Sending instructions to 917202000200 [2026-01-11 08:10:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:10:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:10:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9a69556b304455996a53590a7e3829b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENUQ4NTc4MTUyODA2MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENUQ4NTc4MTUyODA2MjFDAA==\",\"timestamp\":\"1768099252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:10:56+05:30"} [2026-01-11 08:10:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENUQ4NTc4MTUyODA2MjFDAA== [2026-01-11 08:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENUQ4NTc4MTUyODA2MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENUQ4NTc4MTUyODA2MjFDAA==\",\"timestamp\":\"1768099252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:10:56+05:30"} [2026-01-11 08:10:57] [DEBUG] Ignoring event: delivered [2026-01-11 08:10:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:40:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE5REY3QTREQzJFOTRCODg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE5REY3QTREQzJFOTRCODg4AA==", "timestamp": "1768099257", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:10:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:10:59] [INFO] Sending instructions to 917202000200 [2026-01-11 08:10:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:10:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:10:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f15502c290245858d67b0d01737b8e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:11:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE5REY3QTREQzJFOTRCODg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE5REY3QTREQzJFOTRCODg4AA==\",\"timestamp\":\"1768099257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:01+05:30"} [2026-01-11 08:11:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE5REY3QTREQzJFOTRCODg4AA== [2026-01-11 08:11:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:10:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE5REY3QTREQzJFOTRCODg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE5REY3QTREQzJFOTRCODg4AA==\",\"timestamp\":\"1768099257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:01+05:30"} [2026-01-11 08:11:02] [DEBUG] Ignoring event: delivered [2026-01-11 08:11:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:41:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4RjAwNzY3NDREQjI4NTEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4RjAwNzY3NDREQjI4NTEyAA==", "timestamp": "1768099262", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:11:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:11:04] [INFO] Sending instructions to 917202000200 [2026-01-11 08:11:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:11:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:11:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "283ab3b089b44f0ab40860090cee5fb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:11:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:11:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4RjAwNzY3NDREQjI4NTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4RjAwNzY3NDREQjI4NTEyAA==\",\"timestamp\":\"1768099262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:04+05:30"} [2026-01-11 08:11:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4RjAwNzY3NDREQjI4NTEyAA== [2026-01-11 08:11:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:11:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4RjAwNzY3NDREQjI4NTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE4RjAwNzY3NDREQjI4NTEyAA==\",\"timestamp\":\"1768099262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:04+05:30"} [2026-01-11 08:11:04] [DEBUG] Ignoring event: delivered [2026-01-11 08:11:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:41:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRjc2M0JEQ0FDMzI5NUIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRjc2M0JEQ0FDMzI5NUIxAA==", "timestamp": "1768099299", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:11:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:11:40] [INFO] Sending instructions to 917202000200 [2026-01-11 08:11:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:11:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:11:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db2828375d37484d89eb828698b22b2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:11:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:11:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRjc2M0JEQ0FDMzI5NUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRjc2M0JEQ0FDMzI5NUIxAA==\",\"timestamp\":\"1768099299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:40+05:30"} [2026-01-11 08:11:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRjc2M0JEQ0FDMzI5NUIxAA== [2026-01-11 08:11:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:11:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRjc2M0JEQ0FDMzI5NUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRjc2M0JEQ0FDMzI5NUIxAA==\",\"timestamp\":\"1768099299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:40+05:30"} [2026-01-11 08:11:41] [DEBUG] Ignoring event: delivered [2026-01-11 08:11:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:41:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgyNTQ1OEUzRDFENTAxQUQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgyNTQ1OEUzRDFENTAxQUQ3AA==", "timestamp": "1768099304", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:11:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:11:46] [INFO] Sending instructions to 917202000200 [2026-01-11 08:11:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:11:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:11:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a955ba29bfd45f185b0367d4ac026e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:11:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgyNTQ1OEUzRDFENTAxQUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgyNTQ1OEUzRDFENTAxQUQ3AA==\",\"timestamp\":\"1768099304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:46+05:30"} [2026-01-11 08:11:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgyNTQ1OEUzRDFENTAxQUQ3AA== [2026-01-11 08:11:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgyNTQ1OEUzRDFENTAxQUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgyNTQ1OEUzRDFENTAxQUQ3AA==\",\"timestamp\":\"1768099304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:46+05:30"} [2026-01-11 08:11:47] [DEBUG] Ignoring event: delivered [2026-01-11 08:11:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:41:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1Q0JFODNEQzIwQzhGMDI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1Q0JFODNEQzIwQzhGMDI0AA==", "timestamp": "1768099309", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:11:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:11:51] [INFO] Sending instructions to 917202000200 [2026-01-11 08:11:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:11:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:11:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4dbebe1b0223428f89e4a62bb1a5c4b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:11:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:11:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1Q0JFODNEQzIwQzhGMDI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1Q0JFODNEQzIwQzhGMDI0AA==\",\"timestamp\":\"1768099309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:51+05:30"} [2026-01-11 08:11:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1Q0JFODNEQzIwQzhGMDI0AA== [2026-01-11 08:11:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:11:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1Q0JFODNEQzIwQzhGMDI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1Q0JFODNEQzIwQzhGMDI0AA==\",\"timestamp\":\"1768099309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:11:51+05:30"} [2026-01-11 08:11:52] [DEBUG] Ignoring event: delivered [2026-01-11 08:12:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:42:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDNzBFRjVCODY5MDNEQ0E1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDNzBFRjVCODY5MDNEQ0E1AA==", "timestamp": "1768099345", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:12:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:12:27] [INFO] Sending instructions to 917202000200 [2026-01-11 08:12:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:12:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:12:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbc2aa6d94424d9c9cedd8614e04b5cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:12:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:12:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDNzBFRjVCODY5MDNEQ0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDNzBFRjVCODY5MDNEQ0E1AA==\",\"timestamp\":\"1768099345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:12:29+05:30"} [2026-01-11 08:12:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDNzBFRjVCODY5MDNEQ0E1AA== [2026-01-11 08:12:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:12:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDNzBFRjVCODY5MDNEQ0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDNzBFRjVCODY5MDNEQ0E1AA==\",\"timestamp\":\"1768099345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:12:29+05:30"} [2026-01-11 08:12:30] [DEBUG] Ignoring event: delivered [2026-01-11 08:12:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:42:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIzNjE1RjJBMUY1MjRCNkY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIzNjE1RjJBMUY1MjRCNkY5AA==", "timestamp": "1768099350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:12:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:12:32] [INFO] Sending instructions to 917202000200 [2026-01-11 08:12:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:12:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:12:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "982ce00e61a8478cbb1deb38c9821dbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:12:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:12:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIzNjE1RjJBMUY1MjRCNkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIzNjE1RjJBMUY1MjRCNkY5AA==\",\"timestamp\":\"1768099350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:12:34+05:30"} [2026-01-11 08:12:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIzNjE1RjJBMUY1MjRCNkY5AA== [2026-01-11 08:12:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:12:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIzNjE1RjJBMUY1MjRCNkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIzNjE1RjJBMUY1MjRCNkY5AA==\",\"timestamp\":\"1768099350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:12:34+05:30"} [2026-01-11 08:12:35] [DEBUG] Ignoring event: delivered [2026-01-11 08:12:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:42:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDM1OUQ3NzcyREEwNDNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDM1OUQ3NzcyREEwNDNCAA==", "timestamp": "1768099355", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:12:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:12:37] [INFO] Sending instructions to 917202000200 [2026-01-11 08:12:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:12:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:12:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1edc568dd2d41179ebb3fafe1e27b21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:12:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:12:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDM1OUQ3NzcyREEwNDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDM1OUQ3NzcyREEwNDNCAA==\",\"timestamp\":\"1768099355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:12:41+05:30"} [2026-01-11 08:12:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDM1OUQ3NzcyREEwNDNCAA== [2026-01-11 08:12:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:12:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDM1OUQ3NzcyREEwNDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDM1OUQ3NzcyREEwNDNCAA==\",\"timestamp\":\"1768099355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:12:41+05:30"} [2026-01-11 08:12:41] [DEBUG] Ignoring event: delivered [2026-01-11 08:13:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:43:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNzE2RjE3RTVENUExQjkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNzE2RjE3RTVENUExQjkyAA==", "timestamp": "1768099391", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:13:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:13:13] [INFO] Sending instructions to 917202000200 [2026-01-11 08:13:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:13:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:13:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0f729e710264ce485808c97fbac49b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:13:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNzE2RjE3RTVENUExQjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNzE2RjE3RTVENUExQjkyAA==\",\"timestamp\":\"1768099391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:14+05:30"} [2026-01-11 08:13:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNzE2RjE3RTVENUExQjkyAA== [2026-01-11 08:13:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNzE2RjE3RTVENUExQjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNzE2RjE3RTVENUExQjkyAA==\",\"timestamp\":\"1768099391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:14+05:30"} [2026-01-11 08:13:15] [DEBUG] Ignoring event: delivered [2026-01-11 08:13:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:43:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2MDIxN0YxNTU1OERGM0Y4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2MDIxN0YxNTU1OERGM0Y4AA==", "timestamp": "1768099396", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:13:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:13:18] [INFO] Sending instructions to 917202000200 [2026-01-11 08:13:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:13:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:13:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bbb5bc43b524cc49a3b21b033f2cd68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2MDIxN0YxNTU1OERGM0Y4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2MDIxN0YxNTU1OERGM0Y4AA==\",\"timestamp\":\"1768099396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:19+05:30"} [2026-01-11 08:13:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2MDIxN0YxNTU1OERGM0Y4AA== [2026-01-11 08:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2MDIxN0YxNTU1OERGM0Y4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2MDIxN0YxNTU1OERGM0Y4AA==\",\"timestamp\":\"1768099396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:19+05:30"} [2026-01-11 08:13:20] [DEBUG] Ignoring event: delivered [2026-01-11 08:13:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:43:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxMENDMTVFNzU0QkQ3QzdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxMENDMTVFNzU0QkQ3QzdGAA==", "timestamp": "1768099402", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:13:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:13:24] [INFO] Sending instructions to 917202000200 [2026-01-11 08:13:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:13:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:13:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1daa6c582cd5496da2c7a80b2923a1e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:13:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxMENDMTVFNzU0QkQ3QzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxMENDMTVFNzU0QkQ3QzdGAA==\",\"timestamp\":\"1768099402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:25+05:30"} [2026-01-11 08:13:26] [DEBUG] Ignoring event: delivered [2026-01-11 08:13:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxMENDMTVFNzU0QkQ3QzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxMENDMTVFNzU0QkQ3QzdGAA==\",\"timestamp\":\"1768099402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:25+05:30"} [2026-01-11 08:13:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxMENDMTVFNzU0QkQ3QzdGAA== [2026-01-11 08:13:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:43:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4M0IxQUNFNTI2REZFRkEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4M0IxQUNFNTI2REZFRkEzAA==", "timestamp": "1768099407", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:13:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:13:29] [INFO] Sending instructions to 917202000200 [2026-01-11 08:13:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:13:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:13:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76ffd769fabb471e89cb02cb364c9a1e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:13:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4M0IxQUNFNTI2REZFRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4M0IxQUNFNTI2REZFRkEzAA==\",\"timestamp\":\"1768099407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:30+05:30"} [2026-01-11 08:13:31] [DEBUG] Ignoring event: delivered [2026-01-11 08:13:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4M0IxQUNFNTI2REZFRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4M0IxQUNFNTI2REZFRkEzAA==\",\"timestamp\":\"1768099407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:30+05:30"} [2026-01-11 08:13:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4M0IxQUNFNTI2REZFRkEzAA== [2026-01-11 08:13:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:43:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NDQ0MUU3Q0UwODEzMkNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NDQ0MUU3Q0UwODEzMkNBAA==", "timestamp": "1768099412", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:13:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:13:34] [INFO] Sending instructions to 917202000200 [2026-01-11 08:13:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:13:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:13:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3853070b11842c9a4a6733f100cb2a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:13:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NDQ0MUU3Q0UwODEzMkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NDQ0MUU3Q0UwODEzMkNBAA==\",\"timestamp\":\"1768099412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:34+05:30"} [2026-01-11 08:13:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:13:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NDQ0MUU3Q0UwODEzMkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NDQ0MUU3Q0UwODEzMkNBAA==\",\"timestamp\":\"1768099412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:13:34+05:30"} [2026-01-11 08:13:35] [DEBUG] Ignoring event: delivered [2026-01-11 08:13:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3NDQ0MUU3Q0UwODEzMkNBAA== [2026-01-11 08:14:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:44:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QTdCODdFQ0NCOEQwRjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QTdCODdFQ0NCOEQwRjE3AA==", "timestamp": "1768099448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:14:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:14:10] [INFO] Sending instructions to 917202000200 [2026-01-11 08:14:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:14:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:14:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92bca7f30f7444ffa81e66599e4c3167", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:14:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:14:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QTdCODdFQ0NCOEQwRjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QTdCODdFQ0NCOEQwRjE3AA==\",\"timestamp\":\"1768099448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:14:12+05:30"} [2026-01-11 08:14:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QTdCODdFQ0NCOEQwRjE3AA== [2026-01-11 08:14:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:14:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QTdCODdFQ0NCOEQwRjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QTdCODdFQ0NCOEQwRjE3AA==\",\"timestamp\":\"1768099448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:14:12+05:30"} [2026-01-11 08:14:13] [DEBUG] Ignoring event: delivered [2026-01-11 08:14:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:44:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFNzdDMUJCNzBDOTc4M0ZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFNzdDMUJCNzBDOTc4M0ZCAA==", "timestamp": "1768099454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:14:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:14:15] [INFO] Sending instructions to 917202000200 [2026-01-11 08:14:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:14:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:14:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "039839ec09774bf587065695af5cc3b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:14:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:14:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFNzdDMUJCNzBDOTc4M0ZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFNzdDMUJCNzBDOTc4M0ZCAA==\",\"timestamp\":\"1768099454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:14:18+05:30"} [2026-01-11 08:14:18] [DEBUG] Ignoring event: delivered [2026-01-11 08:14:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:14:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFNzdDMUJCNzBDOTc4M0ZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFNzdDMUJCNzBDOTc4M0ZCAA==\",\"timestamp\":\"1768099454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:14:18+05:30"} [2026-01-11 08:14:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFNzdDMUJCNzBDOTc4M0ZCAA== [2026-01-11 08:14:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:44:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzExNzAzMUU5RDBFOEFBNzYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzExNzAzMUU5RDBFOEFBNzYxAA==", "timestamp": "1768099459", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:14:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:14:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:14:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:14:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:14:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64cd879ffd2348d4813fcd02a0595d14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:14:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzExNzAzMUU5RDBFOEFBNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzExNzAzMUU5RDBFOEFBNzYxAA==\",\"timestamp\":\"1768099459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:14:21+05:30"} [2026-01-11 08:14:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzExNzAzMUU5RDBFOEFBNzYxAA== [2026-01-11 08:14:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzExNzAzMUU5RDBFOEFBNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzExNzAzMUU5RDBFOEFBNzYxAA==\",\"timestamp\":\"1768099459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:14:21+05:30"} [2026-01-11 08:14:21] [DEBUG] Ignoring event: delivered [2026-01-11 08:14:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:44:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyODM1RUZGQjE5OTg3NDE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyODM1RUZGQjE5OTg3NDE0AA==", "timestamp": "1768099495", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:14:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:14:57] [INFO] Sending instructions to 917202000200 [2026-01-11 08:14:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:14:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:14:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "045e2243c803435aaf29aa59b791c0d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:14:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyODM1RUZGQjE5OTg3NDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyODM1RUZGQjE5OTg3NDE0AA==\",\"timestamp\":\"1768099495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:14:57+05:30"} [2026-01-11 08:14:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyODM1RUZGQjE5OTg3NDE0AA== [2026-01-11 08:14:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyODM1RUZGQjE5OTg3NDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyODM1RUZGQjE5OTg3NDE0AA==\",\"timestamp\":\"1768099495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:14:57+05:30"} [2026-01-11 08:14:58] [DEBUG] Ignoring event: delivered [2026-01-11 08:15:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:45:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxNUNFNjQ3NTI2QzBERDM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxNUNFNjQ3NTI2QzBERDM1AA==", "timestamp": "1768099501", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:15:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:15:02] [INFO] Sending instructions to 917202000200 [2026-01-11 08:15:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:15:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:15:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "deeab16ec7b041359bd4a5131ebbed15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:15:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxNUNFNjQ3NTI2QzBERDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxNUNFNjQ3NTI2QzBERDM1AA==\",\"timestamp\":\"1768099501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:05+05:30"} [2026-01-11 08:15:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxNUNFNjQ3NTI2QzBERDM1AA== [2026-01-11 08:15:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxNUNFNjQ3NTI2QzBERDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxNUNFNjQ3NTI2QzBERDM1AA==\",\"timestamp\":\"1768099501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:05+05:30"} [2026-01-11 08:15:06] [DEBUG] Ignoring event: delivered [2026-01-11 08:15:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:45:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENDVFODFBOEVFMkJBNjU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENDVFODFBOEVFMkJBNjU0AA==", "timestamp": "1768099506", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:15:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:15:08] [INFO] Sending instructions to 917202000200 [2026-01-11 08:15:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:15:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:15:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9ef9bc5cdf343b68acb440e23374922", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:15:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENDVFODFBOEVFMkJBNjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENDVFODFBOEVFMkJBNjU0AA==\",\"timestamp\":\"1768099506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:08+05:30"} [2026-01-11 08:15:08] [DEBUG] Ignoring event: delivered [2026-01-11 08:15:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENDVFODFBOEVFMkJBNjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENDVFODFBOEVFMkJBNjU0AA==\",\"timestamp\":\"1768099506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:08+05:30"} [2026-01-11 08:15:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENDVFODFBOEVFMkJBNjU0AA== [2026-01-11 08:15:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:45:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzMDIxRjA1RTY2NzU3MkQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzMDIxRjA1RTY2NzU3MkQ2AA==", "timestamp": "1768099512", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:15:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:15:13] [INFO] Sending instructions to 917202000200 [2026-01-11 08:15:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:15:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:15:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4ab043443a44d60b1f4f168476479b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:15:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzMDIxRjA1RTY2NzU3MkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzMDIxRjA1RTY2NzU3MkQ2AA==\",\"timestamp\":\"1768099512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:16+05:30"} [2026-01-11 08:15:17] [DEBUG] Ignoring event: delivered [2026-01-11 08:15:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzMDIxRjA1RTY2NzU3MkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzMDIxRjA1RTY2NzU3MkQ2AA==\",\"timestamp\":\"1768099512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:16+05:30"} [2026-01-11 08:15:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQzMDIxRjA1RTY2NzU3MkQ2AA== [2026-01-11 08:15:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:45:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxNjk2NUZERDQ3ODRBMzA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxNjk2NUZERDQ3ODRBMzA1AA==", "timestamp": "1768099549", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:15:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:15:51] [INFO] Sending instructions to 917202000200 [2026-01-11 08:15:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:15:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:15:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8bacbb8897c4b5199126d2ef31a92e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:15:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxNjk2NUZERDQ3ODRBMzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxNjk2NUZERDQ3ODRBMzA1AA==\",\"timestamp\":\"1768099549\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:53+05:30"} [2026-01-11 08:15:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxNjk2NUZERDQ3ODRBMzA1AA== [2026-01-11 08:15:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxNjk2NUZERDQ3ODRBMzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxNjk2NUZERDQ3ODRBMzA1AA==\",\"timestamp\":\"1768099549\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:53+05:30"} [2026-01-11 08:15:54] [DEBUG] Ignoring event: delivered [2026-01-11 08:15:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:45:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzM4NTgwNjVDQTQ3RUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzM4NTgwNjVDQTQ3RUNDAA==", "timestamp": "1768099555", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:15:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:15:56] [INFO] Sending instructions to 917202000200 [2026-01-11 08:15:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:15:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:15:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "632ec94ca5f24c91866386740838ef77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:15:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzM4NTgwNjVDQTQ3RUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzM4NTgwNjVDQTQ3RUNDAA==\",\"timestamp\":\"1768099555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:57+05:30"} [2026-01-11 08:15:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzM4NTgwNjVDQTQ3RUNDAA== [2026-01-11 08:15:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:15:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzM4NTgwNjVDQTQ3RUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEQzM4NTgwNjVDQTQ3RUNDAA==\",\"timestamp\":\"1768099555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:15:57+05:30"} [2026-01-11 08:15:57] [DEBUG] Ignoring event: delivered [2026-01-11 08:16:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:46:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NThFODUwRTMwNkZBMEQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NThFODUwRTMwNkZBMEQ5AA==", "timestamp": "1768099591", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:16:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:16:34] [INFO] Sending instructions to 917202000200 [2026-01-11 08:16:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:16:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:16:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "622c6c4e9e054fc48ce6703e82c8ec4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:16:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:46:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhERDQ5RjBFMkZGODI1NEI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhERDQ5RjBFMkZGODI1NEI3AA==", "timestamp": "1768099598", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:16:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:16:40] [INFO] Sending instructions to 917202000200 [2026-01-11 08:16:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:16:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:16:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NThFODUwRTMwNkZBMEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NThFODUwRTMwNkZBMEQ5AA==\",\"timestamp\":\"1768099591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:16:39+05:30"} [2026-01-11 08:16:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NThFODUwRTMwNkZBMEQ5AA== [2026-01-11 08:16:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "374c72f103454c38bfb4b914acd43230", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:16:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NThFODUwRTMwNkZBMEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0NThFODUwRTMwNkZBMEQ5AA==\",\"timestamp\":\"1768099591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:16:39+05:30"} [2026-01-11 08:16:40] [DEBUG] Ignoring event: delivered [2026-01-11 08:16:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:16:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhERDQ5RjBFMkZGODI1NEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhERDQ5RjBFMkZGODI1NEI3AA==\",\"timestamp\":\"1768099598\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:16:40+05:30"} [2026-01-11 08:16:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhERDQ5RjBFMkZGODI1NEI3AA== [2026-01-11 08:16:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:16:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhERDQ5RjBFMkZGODI1NEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhERDQ5RjBFMkZGODI1NEI3AA==\",\"timestamp\":\"1768099598\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:16:40+05:30"} [2026-01-11 08:16:41] [DEBUG] Ignoring event: delivered [2026-01-11 08:16:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:46:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTUxODcyNjk3RUVBOUEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTUxODcyNjk3RUVBOUEyAA==", "timestamp": "1768099604", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:16:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:16:46] [INFO] Sending instructions to 917202000200 [2026-01-11 08:16:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:16:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:16:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ad3855963ff4e4d9e7ce99d91b3fe4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:16:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:16:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTUxODcyNjk3RUVBOUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTUxODcyNjk3RUVBOUEyAA==\",\"timestamp\":\"1768099604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:16:47+05:30"} [2026-01-11 08:16:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTUxODcyNjk3RUVBOUEyAA== [2026-01-11 08:16:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:16:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTUxODcyNjk3RUVBOUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTUxODcyNjk3RUVBOUEyAA==\",\"timestamp\":\"1768099604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:16:47+05:30"} [2026-01-11 08:16:48] [DEBUG] Ignoring event: delivered [2026-01-11 08:16:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:46:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNTMwQkJGNzJCQ0IxMzRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNTMwQkJGNzJCQ0IxMzRBAA==", "timestamp": "1768099609", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:16:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:16:51] [INFO] Sending instructions to 917202000200 [2026-01-11 08:16:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:16:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:16:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f68321dc33e4dea955e983b830d03f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:16:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNTMwQkJGNzJCQ0IxMzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNTMwQkJGNzJCQ0IxMzRBAA==\",\"timestamp\":\"1768099609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:16:56+05:30"} [2026-01-11 08:16:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNTMwQkJGNzJCQ0IxMzRBAA== [2026-01-11 08:16:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNTMwQkJGNzJCQ0IxMzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNTMwQkJGNzJCQ0IxMzRBAA==\",\"timestamp\":\"1768099609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:16:56+05:30"} [2026-01-11 08:16:57] [DEBUG] Ignoring event: delivered [2026-01-11 08:17:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:47:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRTc1NzY5NUY0QkJDQjBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRTc1NzY5NUY0QkJDQjBFAA==", "timestamp": "1768099646", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:17:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:17:27] [INFO] Sending instructions to 917202000200 [2026-01-11 08:17:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:17:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:17:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa4decc73ae84ec99a95ced1cdb612f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:17:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:17:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRTc1NzY5NUY0QkJDQjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRTc1NzY5NUY0QkJDQjBFAA==\",\"timestamp\":\"1768099646\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:17:29+05:30"} [2026-01-11 08:17:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRTc1NzY5NUY0QkJDQjBFAA== [2026-01-11 08:17:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:17:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRTc1NzY5NUY0QkJDQjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcyRTc1NzY5NUY0QkJDQjBFAA==\",\"timestamp\":\"1768099646\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:17:29+05:30"} [2026-01-11 08:17:29] [DEBUG] Ignoring event: delivered [2026-01-11 08:17:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:47:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMjU3ODM2REE0MDZDRjAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMjU3ODM2REE0MDZDRjAwAA==", "timestamp": "1768099651", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:17:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:17:33] [INFO] Sending instructions to 917202000200 [2026-01-11 08:17:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:17:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:17:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc69fabb5c94434b914a914d59c16dba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:17:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:17:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMjU3ODM2REE0MDZDRjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMjU3ODM2REE0MDZDRjAwAA==\",\"timestamp\":\"1768099651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:17:34+05:30"} [2026-01-11 08:17:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMjU3ODM2REE0MDZDRjAwAA== [2026-01-11 08:17:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:17:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMjU3ODM2REE0MDZDRjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMjU3ODM2REE0MDZDRjAwAA==\",\"timestamp\":\"1768099651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:17:34+05:30"} [2026-01-11 08:17:35] [DEBUG] Ignoring event: delivered [2026-01-11 08:17:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:47:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzUyRUFGQTI3MTMyNEJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzUyRUFGQTI3MTMyNEJGAA==", "timestamp": "1768099657", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:17:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:17:38] [INFO] Sending instructions to 917202000200 [2026-01-11 08:17:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:17:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:17:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73838611bd02439baa31dfbce35cef72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:17:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:17:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzUyRUFGQTI3MTMyNEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzUyRUFGQTI3MTMyNEJGAA==\",\"timestamp\":\"1768099657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:17:38+05:30"} [2026-01-11 08:17:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzUyRUFGQTI3MTMyNEJGAA== [2026-01-11 08:17:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:17:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzUyRUFGQTI3MTMyNEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4NzUyRUFGQTI3MTMyNEJGAA==\",\"timestamp\":\"1768099657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:17:42+05:30"} [2026-01-11 08:17:42] [DEBUG] Ignoring event: delivered [2026-01-11 08:17:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:47:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFRjMyQjM3OERGRTdEOTI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFRjMyQjM3OERGRTdEOTI1AA==", "timestamp": "1768099662", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:17:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:17:44] [INFO] Sending instructions to 917202000200 [2026-01-11 08:17:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:17:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:17:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b02d33da5aca43adb7ee7e972f7721a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFRjMyQjM3OERGRTdEOTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFRjMyQjM3OERGRTdEOTI1AA==\",\"timestamp\":\"1768099662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:17:46+05:30"} [2026-01-11 08:17:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFRjMyQjM3OERGRTdEOTI1AA== [2026-01-11 08:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFRjMyQjM3OERGRTdEOTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFRjMyQjM3OERGRTdEOTI1AA==\",\"timestamp\":\"1768099662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:17:46+05:30"} [2026-01-11 08:17:47] [DEBUG] Ignoring event: delivered [2026-01-11 08:18:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:48:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4RUNDNkQ5MEJBOURDODI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4RUNDNkQ5MEJBOURDODI4AA==", "timestamp": "1768099698", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:18:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:18:23] [INFO] Sending instructions to 917202000200 [2026-01-11 08:18:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:18:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:18:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c615ece91a841d1b3650af7a62e8405", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:18:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:48:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NDQzRjYxRDQ0NDZFOTA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NDQzRjYxRDQ0NDZFOTA5AA==", "timestamp": "1768099707", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:18:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:18:28] [INFO] Sending instructions to 917202000200 [2026-01-11 08:18:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:18:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:18:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ddd447df9e44064b4c45e65ad504c81", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:18:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:48:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMkRGMTA5MDk0RTREOTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMkRGMTA5MDk0RTREOTRFAA==", "timestamp": "1768099715", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:18:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:18:37] [INFO] Sending instructions to 917202000200 [2026-01-11 08:18:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:18:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:18:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "114d72aa0de54f3fb8d5fe5d624ca05e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:18:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:48:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQUY5RUJBMUUxNThENjk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQUY5RUJBMUUxNThENjk0AA==", "timestamp": "1768099723", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:18:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:18:45] [INFO] Sending instructions to 917202000200 [2026-01-11 08:18:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:18:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:18:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b0a7086e17e475b836ac6840f45e37b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:18:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:18:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4RUNDNkQ5MEJBOURDODI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4RUNDNkQ5MEJBOURDODI4AA==\",\"timestamp\":\"1768099698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:18:41+05:30"} [2026-01-11 08:18:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4RUNDNkQ5MEJBOURDODI4AA== [2026-01-11 08:18:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:18:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4RUNDNkQ5MEJBOURDODI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4RUNDNkQ5MEJBOURDODI4AA==\",\"timestamp\":\"1768099698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:18:41+05:30"} [2026-01-11 08:18:49] [DEBUG] Ignoring event: delivered [2026-01-11 08:18:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:18:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NDQzRjYxRDQ0NDZFOTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NDQzRjYxRDQ0NDZFOTA5AA==\",\"timestamp\":\"1768099707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:18:41+05:30"} [2026-01-11 08:18:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:18:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NDQzRjYxRDQ0NDZFOTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NDQzRjYxRDQ0NDZFOTA5AA==\",\"timestamp\":\"1768099707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:18:41+05:30"} [2026-01-11 08:18:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NDQzRjYxRDQ0NDZFOTA5AA== [2026-01-11 08:18:50] [DEBUG] Ignoring event: delivered [2026-01-11 08:18:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:18:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMkRGMTA5MDk0RTREOTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMkRGMTA5MDk0RTREOTRFAA==\",\"timestamp\":\"1768099715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:18:43+05:30"} [2026-01-11 08:18:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:18:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMkRGMTA5MDk0RTREOTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMkRGMTA5MDk0RTREOTRFAA==\",\"timestamp\":\"1768099715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:18:43+05:30"} [2026-01-11 08:18:52] [DEBUG] Ignoring event: delivered [2026-01-11 08:18:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGMkRGMTA5MDk0RTREOTRFAA== [2026-01-11 08:19:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:18:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQUY5RUJBMUUxNThENjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQUY5RUJBMUUxNThENjk0AA==\",\"timestamp\":\"1768099723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:07+05:30"} [2026-01-11 08:19:07] [DEBUG] Ignoring event: delivered [2026-01-11 08:19:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:18:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQUY5RUJBMUUxNThENjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQUY5RUJBMUUxNThENjk0AA==\",\"timestamp\":\"1768099723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:07+05:30"} [2026-01-11 08:19:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQUY5RUJBMUUxNThENjk0AA== [2026-01-11 08:19:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:49:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4MzA2QkRDQkYzQ0VGMEQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4MzA2QkRDQkYzQ0VGMEQ1AA==", "timestamp": "1768099759", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:19:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:19:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:19:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:19:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:19:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdc12c8cb68d48dc8db9de4f79f95cb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:19:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:19:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4MzA2QkRDQkYzQ0VGMEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4MzA2QkRDQkYzQ0VGMEQ1AA==\",\"timestamp\":\"1768099759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:24+05:30"} [2026-01-11 08:19:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4MzA2QkRDQkYzQ0VGMEQ1AA== [2026-01-11 08:19:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:19:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4MzA2QkRDQkYzQ0VGMEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4MzA2QkRDQkYzQ0VGMEQ1AA==\",\"timestamp\":\"1768099759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:25+05:30"} [2026-01-11 08:19:25] [DEBUG] Ignoring event: delivered [2026-01-11 08:19:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:49:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1MTE2MUUzNjAwM0JCMTcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1MTE2MUUzNjAwM0JCMTcxAA==", "timestamp": "1768099766", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:19:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:19:28] [INFO] Sending instructions to 917202000200 [2026-01-11 08:19:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:19:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:19:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96d6aeed61e9447c861a698726659b1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:19:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:49:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODFCQTdDNDRGNTI4QzBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODFCQTdDNDRGNTI4QzBDAA==", "timestamp": "1768099772", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:19:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:19:33] [INFO] Sending instructions to 917202000200 [2026-01-11 08:19:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:19:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:19:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed31fff25acb49f6b79e004a8461eced", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:19:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:49:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyRDNCQkEzNUM5RjE3Qzg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyRDNCQkEzNUM5RjE3Qzg3AA==", "timestamp": "1768099778", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:19:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:19:40] [INFO] Sending instructions to 917202000200 [2026-01-11 08:19:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:19:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:19:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be1e651bdaf546578a6c213ef796a35a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:19:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:19:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODFCQTdDNDRGNTI4QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODFCQTdDNDRGNTI4QzBDAA==\",\"timestamp\":\"1768099772\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:44+05:30"} [2026-01-11 08:19:45] [DEBUG] Ignoring event: delivered [2026-01-11 08:19:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:19:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyRDNCQkEzNUM5RjE3Qzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyRDNCQkEzNUM5RjE3Qzg3AA==\",\"timestamp\":\"1768099778\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:44+05:30"} [2026-01-11 08:19:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyRDNCQkEzNUM5RjE3Qzg3AA== [2026-01-11 08:19:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:19:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1MTE2MUUzNjAwM0JCMTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1MTE2MUUzNjAwM0JCMTcxAA==\",\"timestamp\":\"1768099766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:46+05:30"} [2026-01-11 08:19:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1MTE2MUUzNjAwM0JCMTcxAA== [2026-01-11 08:19:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:19:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODFCQTdDNDRGNTI4QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODFCQTdDNDRGNTI4QzBDAA==\",\"timestamp\":\"1768099772\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:46+05:30"} [2026-01-11 08:19:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODFCQTdDNDRGNTI4QzBDAA== [2026-01-11 08:19:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:19:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyRDNCQkEzNUM5RjE3Qzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyRDNCQkEzNUM5RjE3Qzg3AA==\",\"timestamp\":\"1768099778\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:52+05:30"} [2026-01-11 08:19:52] [DEBUG] Ignoring event: delivered [2026-01-11 08:19:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:19:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1MTE2MUUzNjAwM0JCMTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1MTE2MUUzNjAwM0JCMTcxAA==\",\"timestamp\":\"1768099766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:19:57+05:30"} [2026-01-11 08:19:59] [DEBUG] Ignoring event: delivered [2026-01-11 08:20:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:50:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwM0U0MDFDRUUzREYxRDIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwM0U0MDFDRUUzREYxRDIzAA==", "timestamp": "1768099815", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:20:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:20:17] [INFO] Sending instructions to 917202000200 [2026-01-11 08:20:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:20:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:20:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f1472211c36488d8f77750196eeccb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:20:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:50:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDMDEyQjBEQzZFQTI2RTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDMDEyQjBEQzZFQTI2RTdCAA==", "timestamp": "1768099822", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:20:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:20:23] [INFO] Sending instructions to 917202000200 [2026-01-11 08:20:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:20:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:20:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7433e20a41f4631b5429d92cf7f12f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:20:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:50:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzUyNEU0RDE2MDg4RUEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzUyNEU0RDE2MDg4RUEwAA==", "timestamp": "1768099827", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:20:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:20:29] [INFO] Sending instructions to 917202000200 [2026-01-11 08:20:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:20:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:20:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfd6bdd1b4db45e090996baf8d66e61e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:20:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzUyNEU0RDE2MDg4RUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzUyNEU0RDE2MDg4RUEwAA==\",\"timestamp\":\"1768099827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:20:33+05:30"} [2026-01-11 08:20:33] [DEBUG] Ignoring event: delivered [2026-01-11 08:20:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwM0U0MDFDRUUzREYxRDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwM0U0MDFDRUUzREYxRDIzAA==\",\"timestamp\":\"1768099815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:20:33+05:30"} [2026-01-11 08:20:34] [DEBUG] Ignoring event: delivered [2026-01-11 08:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzUyNEU0RDE2MDg4RUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzUyNEU0RDE2MDg4RUEwAA==\",\"timestamp\":\"1768099827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:20:33+05:30"} [2026-01-11 08:20:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzUyNEU0RDE2MDg4RUEwAA== [2026-01-11 08:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwM0U0MDFDRUUzREYxRDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwM0U0MDFDRUUzREYxRDIzAA==\",\"timestamp\":\"1768099815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:20:33+05:30"} [2026-01-11 08:20:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwM0U0MDFDRUUzREYxRDIzAA== [2026-01-11 08:20:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:50:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyMUIwQjczMEJDMzJBMjEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyMUIwQjczMEJDMzJBMjEyAA==", "timestamp": "1768099832", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:20:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:20:36] [INFO] Sending instructions to 917202000200 [2026-01-11 08:20:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:20:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:20:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eccdc7fd61df4dde9b5d6db84d0b1189", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:20:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:50:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5MTUzMzNERjk2REVCQTJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5MTUzMzNERjk2REVCQTJDAA==", "timestamp": "1768099840", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:20:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:20:42] [INFO] Sending instructions to 917202000200 [2026-01-11 08:20:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:20:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:20:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4a1751a1b4e4639be764a4f741bced7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:20:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDMDEyQjBEQzZFQTI2RTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDMDEyQjBEQzZFQTI2RTdCAA==\",\"timestamp\":\"1768099822\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:20:45+05:30"} [2026-01-11 08:20:45] [DEBUG] Ignoring event: delivered [2026-01-11 08:20:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:50:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzODMzOUZGNjAxOTgzNDY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzODMzOUZGNjAxOTgzNDY0AA==", "timestamp": "1768099846", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:20:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:20:47] [INFO] Sending instructions to 917202000200 [2026-01-11 08:20:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:20:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:20:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "597c8baf47a64b7181d1a125ce8fa54b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:20:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDMDEyQjBEQzZFQTI2RTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDMDEyQjBEQzZFQTI2RTdCAA==\",\"timestamp\":\"1768099822\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:20:52+05:30"} [2026-01-11 08:20:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDMDEyQjBEQzZFQTI2RTdCAA== [2026-01-11 08:20:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:50:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCN0RGNUJGREUwMjY3MkI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCN0RGNUJGREUwMjY3MkI5AA==", "timestamp": "1768099852", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:20:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:20:54] [INFO] Sending instructions to 917202000200 [2026-01-11 08:20:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:20:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:20:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50b3a6c26abb46cfb72d339166a33861", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:21:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:51:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBRTFCQ0QwMUVDOEMxQkVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBRTFCQ0QwMUVDOEMxQkVEAA==", "timestamp": "1768099857", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:21:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:21:01] [INFO] Sending instructions to 917202000200 [2026-01-11 08:21:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:21:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:21:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a770256093a9457abc75a61b5db10cf0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:21:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyMUIwQjczMEJDMzJBMjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyMUIwQjczMEJDMzJBMjEyAA==\",\"timestamp\":\"1768099832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:09+05:30"} [2026-01-11 08:21:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyMUIwQjczMEJDMzJBMjEyAA== [2026-01-11 08:21:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzODMzOUZGNjAxOTgzNDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzODMzOUZGNjAxOTgzNDY0AA==\",\"timestamp\":\"1768099846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:09+05:30"} [2026-01-11 08:21:11] [DEBUG] Ignoring event: delivered [2026-01-11 08:21:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5MTUzMzNERjk2REVCQTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5MTUzMzNERjk2REVCQTJDAA==\",\"timestamp\":\"1768099840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:09+05:30"} [2026-01-11 08:21:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5MTUzMzNERjk2REVCQTJDAA== [2026-01-11 08:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyMUIwQjczMEJDMzJBMjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyMUIwQjczMEJDMzJBMjEyAA==\",\"timestamp\":\"1768099832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:16+05:30"} [2026-01-11 08:21:17] [DEBUG] Ignoring event: delivered [2026-01-11 08:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCN0RGNUJGREUwMjY3MkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCN0RGNUJGREUwMjY3MkI5AA==\",\"timestamp\":\"1768099852\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:16+05:30"} [2026-01-11 08:21:17] [DEBUG] Ignoring event: delivered [2026-01-11 08:21:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5MTUzMzNERjk2REVCQTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5MTUzMzNERjk2REVCQTJDAA==\",\"timestamp\":\"1768099840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:21+05:30"} [2026-01-11 08:21:22] [DEBUG] Ignoring event: delivered [2026-01-11 08:21:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzODMzOUZGNjAxOTgzNDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzODMzOUZGNjAxOTgzNDY0AA==\",\"timestamp\":\"1768099846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:21+05:30"} [2026-01-11 08:21:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzODMzOUZGNjAxOTgzNDY0AA== [2026-01-11 08:21:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:20:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCN0RGNUJGREUwMjY3MkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCN0RGNUJGREUwMjY3MkI5AA==\",\"timestamp\":\"1768099852\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:32+05:30"} [2026-01-11 08:21:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCN0RGNUJGREUwMjY3MkI5AA== [2026-01-11 08:21:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBRTFCQ0QwMUVDOEMxQkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBRTFCQ0QwMUVDOEMxQkVEAA==\",\"timestamp\":\"1768099857\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:32+05:30"} [2026-01-11 08:21:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBRTFCQ0QwMUVDOEMxQkVEAA== [2026-01-11 08:21:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBRTFCQ0QwMUVDOEMxQkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBRTFCQ0QwMUVDOEMxQkVEAA==\",\"timestamp\":\"1768099857\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:32+05:30"} [2026-01-11 08:21:34] [DEBUG] Ignoring event: delivered [2026-01-11 08:21:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:51:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGOUQ5RDdFNjUxQTYyODM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGOUQ5RDdFNjUxQTYyODM5AA==", "timestamp": "1768099896", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:21:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:21:38] [INFO] Sending instructions to 917202000200 [2026-01-11 08:21:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:21:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:21:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed4a566a146442afbdeba9ceeac2e9cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:21:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:21:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGOUQ5RDdFNjUxQTYyODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGOUQ5RDdFNjUxQTYyODM5AA==\",\"timestamp\":\"1768099896\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:40+05:30"} [2026-01-11 08:21:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGOUQ5RDdFNjUxQTYyODM5AA== [2026-01-11 08:21:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:21:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGOUQ5RDdFNjUxQTYyODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGOUQ5RDdFNjUxQTYyODM5AA==\",\"timestamp\":\"1768099896\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:40+05:30"} [2026-01-11 08:21:41] [DEBUG] Ignoring event: delivered [2026-01-11 08:21:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:51:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCMjg3MkJCQzZDNjNBNUJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCMjg3MkJCQzZDNjNBNUJGAA==", "timestamp": "1768099902", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:21:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:21:44] [INFO] Sending instructions to 917202000200 [2026-01-11 08:21:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:21:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:21:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eecf75b1865d41258ea3c4e3d1e6514c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:21:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:21:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCMjg3MkJCQzZDNjNBNUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCMjg3MkJCQzZDNjNBNUJGAA==\",\"timestamp\":\"1768099902\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:52+05:30"} [2026-01-11 08:21:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCMjg3MkJCQzZDNjNBNUJGAA== [2026-01-11 08:21:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:21:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCMjg3MkJCQzZDNjNBNUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCMjg3MkJCQzZDNjNBNUJGAA==\",\"timestamp\":\"1768099902\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:21:52+05:30"} [2026-01-11 08:21:53] [DEBUG] Ignoring event: delivered [2026-01-11 08:22:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:52:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4RUU4MUMxRjg5MDdBRDg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4RUU4MUMxRjg5MDdBRDg0AA==", "timestamp": "1768099939", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:22:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:22:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:22:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:22:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:22:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04d6babbc0884fcc9a1e70d0dc05108a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:22:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:52:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RTJFNzEwQUYyNDI5RTM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RTJFNzEwQUYyNDI5RTM1AA==", "timestamp": "1768099945", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:22:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:22:29] [INFO] Sending instructions to 917202000200 [2026-01-11 08:22:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:22:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:22:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7535e5922dc4390b1798afb87d2f9ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:22:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:52:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFODVFQzYwQ0Y1NzgyQzREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFODVFQzYwQ0Y1NzgyQzREAA==", "timestamp": "1768099953", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:22:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:22:35] [INFO] Sending instructions to 917202000200 [2026-01-11 08:22:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:22:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:22:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa681cacb97b45a1a0bb2aa66e700782", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:22:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4RUU4MUMxRjg5MDdBRDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4RUU4MUMxRjg5MDdBRDg0AA==\",\"timestamp\":\"1768099939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:36+05:30"} [2026-01-11 08:22:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4RUU4MUMxRjg5MDdBRDg0AA== [2026-01-11 08:22:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RTJFNzEwQUYyNDI5RTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RTJFNzEwQUYyNDI5RTM1AA==\",\"timestamp\":\"1768099945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:36+05:30"} [2026-01-11 08:22:37] [DEBUG] Ignoring event: delivered [2026-01-11 08:22:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RTJFNzEwQUYyNDI5RTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RTJFNzEwQUYyNDI5RTM1AA==\",\"timestamp\":\"1768099945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:36+05:30"} [2026-01-11 08:22:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RTJFNzEwQUYyNDI5RTM1AA== [2026-01-11 08:22:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4RUU4MUMxRjg5MDdBRDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM4RUU4MUMxRjg5MDdBRDg0AA==\",\"timestamp\":\"1768099939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:39+05:30"} [2026-01-11 08:22:40] [DEBUG] Ignoring event: delivered [2026-01-11 08:22:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:52:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0NkY0MjI0NjUyMkRBMTUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0NkY0MjI0NjUyMkRBMTUzAA==", "timestamp": "1768099959", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:22:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:22:41] [INFO] Sending instructions to 917202000200 [2026-01-11 08:22:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:22:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:22:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c3b053e40054756b87d7c24f9fd2c93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:22:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:52:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMUNCMDNDMzAwQjYzNzUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMUNCMDNDMzAwQjYzNzUzAA==", "timestamp": "1768099965", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:22:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:22:46] [INFO] Sending instructions to 917202000200 [2026-01-11 08:22:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:22:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:22:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11a3a18fb42f451190951042b685e269", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:22:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:52:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2QjQ2RUMxMzg5MDQ5RDgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2QjQ2RUMxMzg5MDQ5RDgxAA==", "timestamp": "1768099971", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:22:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:22:53] [INFO] Sending instructions to 917202000200 [2026-01-11 08:22:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:22:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:22:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8aa5a7171ac842ae84c0816d9fe35e59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:22:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2QjQ2RUMxMzg5MDQ5RDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2QjQ2RUMxMzg5MDQ5RDgxAA==\",\"timestamp\":\"1768099971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:56+05:30"} [2026-01-11 08:22:57] [DEBUG] Ignoring event: delivered [2026-01-11 08:22:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMUNCMDNDMzAwQjYzNzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMUNCMDNDMzAwQjYzNzUzAA==\",\"timestamp\":\"1768099965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:56+05:30"} [2026-01-11 08:22:57] [DEBUG] Ignoring event: delivered [2026-01-11 08:22:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0NkY0MjI0NjUyMkRBMTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0NkY0MjI0NjUyMkRBMTUzAA==\",\"timestamp\":\"1768099959\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:56+05:30"} [2026-01-11 08:22:57] [DEBUG] Ignoring event: delivered [2026-01-11 08:22:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFODVFQzYwQ0Y1NzgyQzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFODVFQzYwQ0Y1NzgyQzREAA==\",\"timestamp\":\"1768099953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:56+05:30"} [2026-01-11 08:22:57] [DEBUG] Ignoring event: delivered [2026-01-11 08:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFODVFQzYwQ0Y1NzgyQzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFODVFQzYwQ0Y1NzgyQzREAA==\",\"timestamp\":\"1768099953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:57+05:30"} [2026-01-11 08:22:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFODVFQzYwQ0Y1NzgyQzREAA== [2026-01-11 08:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0NkY0MjI0NjUyMkRBMTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0NkY0MjI0NjUyMkRBMTUzAA==\",\"timestamp\":\"1768099959\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:22:57+05:30"} [2026-01-11 08:22:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0NkY0MjI0NjUyMkRBMTUzAA== [2026-01-11 08:22:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:52:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMzBDM0QzNzM5NDg0RTFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMzBDM0QzNzM5NDg0RTFGAA==", "timestamp": "1768099976", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:22:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:22:58] [INFO] Sending instructions to 917202000200 [2026-01-11 08:22:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:22:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:22:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f86542b22ce44b0988cf03ddb70be764", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:23:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMUNCMDNDMzAwQjYzNzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMUNCMDNDMzAwQjYzNzUzAA==\",\"timestamp\":\"1768099965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:23:00+05:30"} [2026-01-11 08:23:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMUNCMDNDMzAwQjYzNzUzAA== [2026-01-11 08:23:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2QjQ2RUMxMzg5MDQ5RDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2QjQ2RUMxMzg5MDQ5RDgxAA==\",\"timestamp\":\"1768099971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:23:11+05:30"} [2026-01-11 08:23:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2QjQ2RUMxMzg5MDQ5RDgxAA== [2026-01-11 08:23:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMzBDM0QzNzM5NDg0RTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMzBDM0QzNzM5NDg0RTFGAA==\",\"timestamp\":\"1768099976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:23:31+05:30"} [2026-01-11 08:23:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMzBDM0QzNzM5NDg0RTFGAA== [2026-01-11 08:23:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:53:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyOEY1REY0MzZCRURFQjUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyOEY1REY0MzZCRURFQjUwAA==", "timestamp": "1768100012", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:23:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:23:34] [INFO] Sending instructions to 917202000200 [2026-01-11 08:23:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:23:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:23:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24758da683f34b4db91ef136f192b70b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:23:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:53:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4NTY2ODY2Rjc2MDk1RDIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4NTY2ODY2Rjc2MDk1RDIwAA==", "timestamp": "1768100018", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:23:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:23:40] [INFO] Sending instructions to 917202000200 [2026-01-11 08:23:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:23:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:23:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39482348c865431a989b91fac9b53ec1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:23:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:22:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMzBDM0QzNzM5NDg0RTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMzBDM0QzNzM5NDg0RTFGAA==\",\"timestamp\":\"1768099976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:23:42+05:30"} [2026-01-11 08:23:43] [DEBUG] Ignoring event: delivered [2026-01-11 08:23:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:53:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRGRjY3MEEwQUZDMkNGQzBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRGRjY3MEEwQUZDMkNGQzBFAA==", "timestamp": "1768100023", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:23:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:23:45] [INFO] Sending instructions to 917202000200 [2026-01-11 08:23:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:23:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:23:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7bba018527945d4bfc1f9d55ad2fbd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:23:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyOEY1REY0MzZCRURFQjUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyOEY1REY0MzZCRURFQjUwAA==\",\"timestamp\":\"1768100012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:23:52+05:30"} [2026-01-11 08:23:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyOEY1REY0MzZCRURFQjUwAA== [2026-01-11 08:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4NTY2ODY2Rjc2MDk1RDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4NTY2ODY2Rjc2MDk1RDIwAA==\",\"timestamp\":\"1768100018\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:23:58+05:30"} [2026-01-11 08:23:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4NTY2ODY2Rjc2MDk1RDIwAA== [2026-01-11 08:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:23:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRGRjY3MEEwQUZDMkNGQzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRGRjY3MEEwQUZDMkNGQzBFAA==\",\"timestamp\":\"1768100023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:23:58+05:30"} [2026-01-11 08:23:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRGRjY3MEEwQUZDMkNGQzBFAA== [2026-01-11 08:24:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4NTY2ODY2Rjc2MDk1RDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4NTY2ODY2Rjc2MDk1RDIwAA==\",\"timestamp\":\"1768100018\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:03+05:30"} [2026-01-11 08:24:03] [DEBUG] Ignoring event: delivered [2026-01-11 08:24:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyOEY1REY0MzZCRURFQjUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyOEY1REY0MzZCRURFQjUwAA==\",\"timestamp\":\"1768100012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:03+05:30"} [2026-01-11 08:24:03] [DEBUG] Ignoring event: delivered [2026-01-11 08:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:23:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRGRjY3MEEwQUZDMkNGQzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRGRjY3MEEwQUZDMkNGQzBFAA==\",\"timestamp\":\"1768100023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:03+05:30"} [2026-01-11 08:24:04] [DEBUG] Ignoring event: delivered [2026-01-11 08:24:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:54:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MEQwM0I0QzVGQ0I5ODYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MEQwM0I0QzVGQ0I5ODYxAA==", "timestamp": "1768100059", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:24:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:24:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:24:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:24:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:24:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23d0ef5b56d14a7e92f1023f882ecce0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:24:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:54:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDNzQyNjRGNjI2QzA5Rjc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDNzQyNjRGNjI2QzA5Rjc2AA==", "timestamp": "1768100065", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:24:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:24:27] [INFO] Sending instructions to 917202000200 [2026-01-11 08:24:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:24:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:24:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77eaf87f4e5e4769b479b0348e990898", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:24:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MEQwM0I0QzVGQ0I5ODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MEQwM0I0QzVGQ0I5ODYxAA==\",\"timestamp\":\"1768100059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:29+05:30"} [2026-01-11 08:24:30] [DEBUG] Ignoring event: delivered [2026-01-11 08:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:24:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MEQwM0I0QzVGQ0I5ODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MEQwM0I0QzVGQ0I5ODYxAA==\",\"timestamp\":\"1768100059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:29+05:30"} [2026-01-11 08:24:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MEQwM0I0QzVGQ0I5ODYxAA== [2026-01-11 08:24:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:54:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMUM2NkRFMDU2Qjg2Qjc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMUM2NkRFMDU2Qjg2Qjc3AA==", "timestamp": "1768100070", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:24:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:24:32] [INFO] Sending instructions to 917202000200 [2026-01-11 08:24:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:24:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:24:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed80bb037d6f4f41b160a543b030b85a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:24:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:24:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMUM2NkRFMDU2Qjg2Qjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMUM2NkRFMDU2Qjg2Qjc3AA==\",\"timestamp\":\"1768100070\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:35+05:30"} [2026-01-11 08:24:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMUM2NkRFMDU2Qjg2Qjc3AA== [2026-01-11 08:24:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:54:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGRjBFOThGQzE5MDYwODQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGRjBFOThGQzE5MDYwODQzAA==", "timestamp": "1768100075", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:24:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:24:37] [INFO] Sending instructions to 917202000200 [2026-01-11 08:24:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:24:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:24:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ba264db46e04841870515fe6543ef9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:24:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDNzQyNjRGNjI2QzA5Rjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDNzQyNjRGNjI2QzA5Rjc2AA==\",\"timestamp\":\"1768100065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:40+05:30"} [2026-01-11 08:24:41] [DEBUG] Ignoring event: delivered [2026-01-11 08:24:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:24:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMUM2NkRFMDU2Qjg2Qjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMUM2NkRFMDU2Qjg2Qjc3AA==\",\"timestamp\":\"1768100070\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:46+05:30"} [2026-01-11 08:24:47] [DEBUG] Ignoring event: delivered [2026-01-11 08:24:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:24:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDNzQyNjRGNjI2QzA5Rjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDNzQyNjRGNjI2QzA5Rjc2AA==\",\"timestamp\":\"1768100065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:46+05:30"} [2026-01-11 08:24:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDNzQyNjRGNjI2QzA5Rjc2AA== [2026-01-11 08:24:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:24:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGRjBFOThGQzE5MDYwODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGRjBFOThGQzE5MDYwODQzAA==\",\"timestamp\":\"1768100075\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:24:55+05:30"} [2026-01-11 08:24:56] [DEBUG] Ignoring event: delivered [2026-01-11 08:25:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:24:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGRjBFOThGQzE5MDYwODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGRjBFOThGQzE5MDYwODQzAA==\",\"timestamp\":\"1768100075\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:25:02+05:30"} [2026-01-11 08:25:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFGRjBFOThGQzE5MDYwODQzAA== [2026-01-11 08:25:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:55:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyN0JGMTc2NEM5NERCRDFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyN0JGMTc2NEM5NERCRDFFAA==", "timestamp": "1768100112", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:25:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:25:14] [INFO] Sending instructions to 917202000200 [2026-01-11 08:25:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:25:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:25:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fa6339fe49044bdaa348ec5caec8519", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:25:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:55:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QUJEMkNDNTA0RUE1NzgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QUJEMkNDNTA0RUE1NzgyAA==", "timestamp": "1768100117", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:25:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:25:20] [INFO] Sending instructions to 917202000200 [2026-01-11 08:25:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:25:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:25:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ebd5d9576f94bf1b13dbcb220d7b836", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:25:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:55:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlDMkUzQzVBRkIzRDMyNDFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlDMkUzQzVBRkIzRDMyNDFBAA==", "timestamp": "1768100123", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:25:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:25:25] [INFO] Sending instructions to 917202000200 [2026-01-11 08:25:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:25:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:25:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fea6f62f49b4447e943407c793dac48b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyN0JGMTc2NEM5NERCRDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyN0JGMTc2NEM5NERCRDFFAA==\",\"timestamp\":\"1768100112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:25:26+05:30"} [2026-01-11 08:25:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyN0JGMTc2NEM5NERCRDFFAA== [2026-01-11 08:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:25:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlDMkUzQzVBRkIzRDMyNDFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlDMkUzQzVBRkIzRDMyNDFBAA==\",\"timestamp\":\"1768100123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:25:31+05:30"} [2026-01-11 08:25:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlDMkUzQzVBRkIzRDMyNDFBAA== [2026-01-11 08:25:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:25:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlDMkUzQzVBRkIzRDMyNDFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlDMkUzQzVBRkIzRDMyNDFBAA==\",\"timestamp\":\"1768100123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:25:33+05:30"} [2026-01-11 08:25:34] [DEBUG] Ignoring event: delivered [2026-01-11 08:25:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyN0JGMTc2NEM5NERCRDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyN0JGMTc2NEM5NERCRDFFAA==\",\"timestamp\":\"1768100112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:25:41+05:30"} [2026-01-11 08:25:41] [DEBUG] Ignoring event: delivered [2026-01-11 08:25:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QUJEMkNDNTA0RUE1NzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QUJEMkNDNTA0RUE1NzgyAA==\",\"timestamp\":\"1768100117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:25:48+05:30"} [2026-01-11 08:25:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QUJEMkNDNTA0RUE1NzgyAA== [2026-01-11 08:25:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QUJEMkNDNTA0RUE1NzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc0QUJEMkNDNTA0RUE1NzgyAA==\",\"timestamp\":\"1768100117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:25:53+05:30"} [2026-01-11 08:25:55] [DEBUG] Ignoring event: delivered [2026-01-11 08:26:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:56:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3ODNCNkZGNTEyNEM1NDZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3ODNCNkZGNTEyNEM1NDZDAA==", "timestamp": "1768100159", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:26:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:26:01] [INFO] Sending instructions to 917202000200 [2026-01-11 08:26:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:26:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:26:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dab838fba650464ab14e97fc0cff49a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:26:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:56:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdEN0RBNkRCQ0YyQTY4MDU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdEN0RBNkRCQ0YyQTY4MDU5AA==", "timestamp": "1768100165", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:26:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:26:07] [INFO] Sending instructions to 917202000200 [2026-01-11 08:26:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:26:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:26:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67655cd674824b3aadbb4ba2c0b26769", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:26:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:56:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MTk5MjExNzkwODhBNDUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MTk5MjExNzkwODhBNDUzAA==", "timestamp": "1768100170", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:26:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:26:12] [INFO] Sending instructions to 917202000200 [2026-01-11 08:26:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:26:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:26:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76fed903d46f40088564bc5e8c7d3a18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:26:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:56:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwNDJBRDNBRkJFQUYzMDgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwNDJBRDNBRkJFQUYzMDgxAA==", "timestamp": "1768100175", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:26:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:26:17] [INFO] Sending instructions to 917202000200 [2026-01-11 08:26:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:26:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:26:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8dd0f0c54e8a41a0add3dbae2aa0134e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:26:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MTk5MjExNzkwODhBNDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MTk5MjExNzkwODhBNDUzAA==\",\"timestamp\":\"1768100170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:19+05:30"} [2026-01-11 08:26:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MTk5MjExNzkwODhBNDUzAA== [2026-01-11 08:26:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MTk5MjExNzkwODhBNDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3MTk5MjExNzkwODhBNDUzAA==\",\"timestamp\":\"1768100170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:19+05:30"} [2026-01-11 08:26:20] [DEBUG] Ignoring event: delivered [2026-01-11 08:26:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwNDJBRDNBRkJFQUYzMDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwNDJBRDNBRkJFQUYzMDgxAA==\",\"timestamp\":\"1768100175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:19+05:30"} [2026-01-11 08:26:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwNDJBRDNBRkJFQUYzMDgxAA== [2026-01-11 08:26:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:56:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyQTJGN0YxNkQyREU3NjQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyQTJGN0YxNkQyREU3NjQ4AA==", "timestamp": "1768100180", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:26:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:26:22] [INFO] Sending instructions to 917202000200 [2026-01-11 08:26:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:26:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:26:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e32fe09ec45f44cfa67d40bbc0fbef26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:26:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwNDJBRDNBRkJFQUYzMDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwNDJBRDNBRkJFQUYzMDgxAA==\",\"timestamp\":\"1768100175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:23+05:30"} [2026-01-11 08:26:23] [DEBUG] Ignoring event: delivered [2026-01-11 08:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdEN0RBNkRCQ0YyQTY4MDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdEN0RBNkRCQ0YyQTY4MDU5AA==\",\"timestamp\":\"1768100165\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:29+05:30"} [2026-01-11 08:26:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdEN0RBNkRCQ0YyQTY4MDU5AA== [2026-01-11 08:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyQTJGN0YxNkQyREU3NjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyQTJGN0YxNkQyREU3NjQ4AA==\",\"timestamp\":\"1768100180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:29+05:30"} [2026-01-11 08:26:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyQTJGN0YxNkQyREU3NjQ4AA== [2026-01-11 08:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdEN0RBNkRCQ0YyQTY4MDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdEN0RBNkRCQ0YyQTY4MDU5AA==\",\"timestamp\":\"1768100165\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:29+05:30"} [2026-01-11 08:26:30] [DEBUG] Ignoring event: delivered [2026-01-11 08:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3ODNCNkZGNTEyNEM1NDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3ODNCNkZGNTEyNEM1NDZDAA==\",\"timestamp\":\"1768100159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:29+05:30"} [2026-01-11 08:26:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3ODNCNkZGNTEyNEM1NDZDAA== [2026-01-11 08:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyQTJGN0YxNkQyREU3NjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEyQTJGN0YxNkQyREU3NjQ4AA==\",\"timestamp\":\"1768100180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:29+05:30"} [2026-01-11 08:26:30] [DEBUG] Ignoring event: delivered [2026-01-11 08:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3ODNCNkZGNTEyNEM1NDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3ODNCNkZGNTEyNEM1NDZDAA==\",\"timestamp\":\"1768100159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:26:29+05:30"} [2026-01-11 08:26:30] [DEBUG] Ignoring event: delivered [2026-01-11 08:26:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:56:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0OTNGMkRBQjg1RTRBRDRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0OTNGMkRBQjg1RTRBRDRCAA==", "timestamp": "1768100216", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:26:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:26:58] [INFO] Sending instructions to 917202000200 [2026-01-11 08:26:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:26:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:26:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b88e7fec5cfe49fba114cbff2c91fa9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:27:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:57:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMDI4RUJDMDY5M0EyNDM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMDI4RUJDMDY5M0EyNDM3AA==", "timestamp": "1768100222", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:27:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:27:03] [INFO] Sending instructions to 917202000200 [2026-01-11 08:27:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:27:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:27:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86b0e687af1842eaa329479d584b55da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:27:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:57:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4QTE0RjUyNTg1ODg1M0FEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4QTE0RjUyNTg1ODg1M0FEAA==", "timestamp": "1768100227", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:27:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:27:09] [INFO] Sending instructions to 917202000200 [2026-01-11 08:27:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:27:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:27:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ab4f1554cfc439b88f039877ca91982", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:27:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0OTNGMkRBQjg1RTRBRDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0OTNGMkRBQjg1RTRBRDRCAA==\",\"timestamp\":\"1768100216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:27:12+05:30"} [2026-01-11 08:27:14] [DEBUG] Ignoring event: delivered [2026-01-11 08:27:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMDI4RUJDMDY5M0EyNDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMDI4RUJDMDY5M0EyNDM3AA==\",\"timestamp\":\"1768100222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:27:23+05:30"} [2026-01-11 08:27:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMDI4RUJDMDY5M0EyNDM3AA== [2026-01-11 08:27:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4QTE0RjUyNTg1ODg1M0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4QTE0RjUyNTg1ODg1M0FEAA==\",\"timestamp\":\"1768100227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:27:32+05:30"} [2026-01-11 08:27:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4QTE0RjUyNTg1ODg1M0FEAA== [2026-01-11 08:27:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0OTNGMkRBQjg1RTRBRDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0OTNGMkRBQjg1RTRBRDRCAA==\",\"timestamp\":\"1768100216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:27:32+05:30"} [2026-01-11 08:27:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0OTNGMkRBQjg1RTRBRDRCAA== [2026-01-11 08:27:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4QTE0RjUyNTg1ODg1M0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4QTE0RjUyNTg1ODg1M0FEAA==\",\"timestamp\":\"1768100227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:27:32+05:30"} [2026-01-11 08:27:34] [DEBUG] Ignoring event: delivered [2026-01-11 08:27:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMDI4RUJDMDY5M0EyNDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMDI4RUJDMDY5M0EyNDM3AA==\",\"timestamp\":\"1768100222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:27:32+05:30"} [2026-01-11 08:27:34] [DEBUG] Ignoring event: delivered [2026-01-11 08:27:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:57:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1QkIwMzVDNDVEMThBMDVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1QkIwMzVDNDVEMThBMDVGAA==", "timestamp": "1768100263", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:27:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:27:44] [INFO] Sending instructions to 917202000200 [2026-01-11 08:27:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:27:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:27:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30807d1aa68046dc8cf58ea0e6fc511d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:27:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:57:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QjBGQkU3MUI3OTQ1MjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QjBGQkU3MUI3OTQ1MjAwAA==", "timestamp": "1768100268", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:27:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:27:50] [INFO] Sending instructions to 917202000200 [2026-01-11 08:27:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:27:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:27:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7eec0dbcc8fe4003be5d861f24a40765", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:27:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:57:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRDU5RTc2RkRFQzFENjg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRDU5RTc2RkRFQzFENjg1AA==", "timestamp": "1768100274", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:27:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:27:56] [INFO] Sending instructions to 917202000200 [2026-01-11 08:27:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:27:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:27:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a10d7eb7e79144d48b00e460f36f8483", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:27:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QjBGQkU3MUI3OTQ1MjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QjBGQkU3MUI3OTQ1MjAwAA==\",\"timestamp\":\"1768100268\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:27:55+05:30"} [2026-01-11 08:27:56] [DEBUG] Ignoring event: delivered [2026-01-11 08:28:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1QkIwMzVDNDVEMThBMDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1QkIwMzVDNDVEMThBMDVGAA==\",\"timestamp\":\"1768100263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:06+05:30"} [2026-01-11 08:28:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1QkIwMzVDNDVEMThBMDVGAA== [2026-01-11 08:28:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1QkIwMzVDNDVEMThBMDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1QkIwMzVDNDVEMThBMDVGAA==\",\"timestamp\":\"1768100263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:06+05:30"} [2026-01-11 08:28:07] [DEBUG] Ignoring event: delivered [2026-01-11 08:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QjBGQkU3MUI3OTQ1MjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QjBGQkU3MUI3OTQ1MjAwAA==\",\"timestamp\":\"1768100268\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:18+05:30"} [2026-01-11 08:28:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QjBGQkU3MUI3OTQ1MjAwAA== [2026-01-11 08:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRDU5RTc2RkRFQzFENjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRDU5RTc2RkRFQzFENjg1AA==\",\"timestamp\":\"1768100274\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:19+05:30"} [2026-01-11 08:28:20] [DEBUG] Ignoring event: delivered [2026-01-11 08:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:27:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRDU5RTc2RkRFQzFENjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRDU5RTc2RkRFQzFENjg1AA==\",\"timestamp\":\"1768100274\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:24+05:30"} [2026-01-11 08:28:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRDU5RTc2RkRFQzFENjg1AA== [2026-01-11 08:28:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:58:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFMTU3OTZDNTg3REIxRjdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFMTU3OTZDNTg3REIxRjdFAA==", "timestamp": "1768100310", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:28:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:28:31] [INFO] Sending instructions to 917202000200 [2026-01-11 08:28:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:28:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:28:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "176ed316260b4e0ba9dcf949cd673494", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:28:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:58:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlENTY4MUY0NzExOTk5QTg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlENTY4MUY0NzExOTk5QTg5AA==", "timestamp": "1768100315", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:28:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:28:37] [INFO] Sending instructions to 917202000200 [2026-01-11 08:28:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:28:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:28:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e721c78473684d359a9acc30fd3f0c93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:28:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:58:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNEU2MTI0RTdENENERjFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNEU2MTI0RTdENENERjFBAA==", "timestamp": "1768100320", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:28:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:28:42] [INFO] Sending instructions to 917202000200 [2026-01-11 08:28:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:28:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:28:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4e1c3686cc64acaa058a751c5588c54", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:28:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:58:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRCRDAxODZBMzExMjhDQkZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRCRDAxODZBMzExMjhDQkZBAA==", "timestamp": "1768100326", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:28:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:28:47] [INFO] Sending instructions to 917202000200 [2026-01-11 08:28:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:28:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:28:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7879d7f62c3447528dddb17401c26c21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:28:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:58:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQkYzRjM2RDNGOTk3MTczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQkYzRjM2RDNGOTk3MTczAA==", "timestamp": "1768100331", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:28:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:28:53] [INFO] Sending instructions to 917202000200 [2026-01-11 08:28:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:28:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:28:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b946646b348444779aa64597bb1546fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:28:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFMTU3OTZDNTg3REIxRjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFMTU3OTZDNTg3REIxRjdFAA==\",\"timestamp\":\"1768100310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:53+05:30"} [2026-01-11 08:28:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFMTU3OTZDNTg3REIxRjdFAA== [2026-01-11 08:28:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFMTU3OTZDNTg3REIxRjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFMTU3OTZDNTg3REIxRjdFAA==\",\"timestamp\":\"1768100310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:53+05:30"} [2026-01-11 08:28:54] [DEBUG] Ignoring event: delivered [2026-01-11 08:28:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlENTY4MUY0NzExOTk5QTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlENTY4MUY0NzExOTk5QTg5AA==\",\"timestamp\":\"1768100315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:53+05:30"} [2026-01-11 08:28:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlENTY4MUY0NzExOTk5QTg5AA== [2026-01-11 08:28:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNEU2MTI0RTdENENERjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNEU2MTI0RTdENENERjFBAA==\",\"timestamp\":\"1768100320\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:54+05:30"} [2026-01-11 08:28:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNEU2MTI0RTdENENERjFBAA== [2026-01-11 08:28:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNEU2MTI0RTdENENERjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNCNEU2MTI0RTdENENERjFBAA==\",\"timestamp\":\"1768100320\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:28:54+05:30"} [2026-01-11 08:28:55] [DEBUG] Ignoring event: delivered [2026-01-11 08:28:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:58:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGOEE3RTc3ODFGRkZCQTgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGOEE3RTc3ODFGRkZCQTgwAA==", "timestamp": "1768100336", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:28:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:28:58] [INFO] Sending instructions to 917202000200 [2026-01-11 08:28:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:28:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:28:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "327964f13e1f4a66bdc5c8ca9ee7a069", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQkYzRjM2RDNGOTk3MTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQkYzRjM2RDNGOTk3MTczAA==\",\"timestamp\":\"1768100331\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:03+05:30"} [2026-01-11 08:29:04] [DEBUG] Ignoring event: delivered [2026-01-11 08:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRCRDAxODZBMzExMjhDQkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRCRDAxODZBMzExMjhDQkZBAA==\",\"timestamp\":\"1768100326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:04+05:30"} [2026-01-11 08:29:04] [DEBUG] Ignoring event: delivered [2026-01-11 08:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRCRDAxODZBMzExMjhDQkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRCRDAxODZBMzExMjhDQkZBAA==\",\"timestamp\":\"1768100326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:04+05:30"} [2026-01-11 08:29:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRCRDAxODZBMzExMjhDQkZBAA== [2026-01-11 08:29:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGOEE3RTc3ODFGRkZCQTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGOEE3RTc3ODFGRkZCQTgwAA==\",\"timestamp\":\"1768100336\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:08+05:30"} [2026-01-11 08:29:08] [DEBUG] Ignoring event: delivered [2026-01-11 08:29:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlENTY4MUY0NzExOTk5QTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlENTY4MUY0NzExOTk5QTg5AA==\",\"timestamp\":\"1768100315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:08+05:30"} [2026-01-11 08:29:09] [DEBUG] Ignoring event: delivered [2026-01-11 08:29:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQkYzRjM2RDNGOTk3MTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQkYzRjM2RDNGOTk3MTczAA==\",\"timestamp\":\"1768100331\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:08+05:30"} [2026-01-11 08:29:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQkYzRjM2RDNGOTk3MTczAA== [2026-01-11 08:29:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGOEE3RTc3ODFGRkZCQTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGOEE3RTc3ODFGRkZCQTgwAA==\",\"timestamp\":\"1768100336\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:08+05:30"} [2026-01-11 08:29:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGOEE3RTc3ODFGRkZCQTgwAA== [2026-01-11 08:29:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:59:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlERENDRThEMEVDMTNBQzgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlERENDRThEMEVDMTNBQzgyAA==", "timestamp": "1768100372", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:29:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:29:34] [INFO] Sending instructions to 917202000200 [2026-01-11 08:29:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:29:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:29:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8fc53c18e944096bad3fb7f339814df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:29:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 02:59:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5MDhGRjkyRDE5QUQ4Rjk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5MDhGRjkyRDE5QUQ4Rjk3AA==", "timestamp": "1768100378", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:29:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:29:39] [INFO] Sending instructions to 917202000200 [2026-01-11 08:29:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:29:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:29:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f736fa4414544e99eccb5356f3912ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:29:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:29:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5MDhGRjkyRDE5QUQ4Rjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5MDhGRjkyRDE5QUQ4Rjk3AA==\",\"timestamp\":\"1768100378\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:50+05:30"} [2026-01-11 08:29:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5MDhGRjkyRDE5QUQ4Rjk3AA== [2026-01-11 08:29:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:29:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5MDhGRjkyRDE5QUQ4Rjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5MDhGRjkyRDE5QUQ4Rjk3AA==\",\"timestamp\":\"1768100378\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:49+05:30"} [2026-01-11 08:29:51] [DEBUG] Ignoring event: delivered [2026-01-11 08:29:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:29:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlERENDRThEMEVDMTNBQzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlERENDRThEMEVDMTNBQzgyAA==\",\"timestamp\":\"1768100372\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:29:50+05:30"} [2026-01-11 08:29:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlERENDRThEMEVDMTNBQzgyAA== [2026-01-11 08:30:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:29:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlERENDRThEMEVDMTNBQzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlERENDRThEMEVDMTNBQzgyAA==\",\"timestamp\":\"1768100372\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:30:09+05:30"} [2026-01-11 08:30:10] [DEBUG] Ignoring event: delivered [2026-01-11 08:30:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:00:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4QkNERTVCNjgzOEQ2M0JDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4QkNERTVCNjgzOEQ2M0JDAA==", "timestamp": "1768100414", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:30:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:30:16] [INFO] Sending instructions to 917202000200 [2026-01-11 08:30:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:30:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:30:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b748d49e54a245e7b69643ca13fdcb1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:30:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:00:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MDc3NkE3QTA4NjBDRTJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MDc3NkE3QTA4NjBDRTJFAA==", "timestamp": "1768100419", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:30:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:30:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:30:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:30:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:30:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "044b92f496c14b83b90783b886d6293f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:30:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:00:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0MzEwQUVERjFFOEEwRUY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0MzEwQUVERjFFOEEwRUY4AA==", "timestamp": "1768100424", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:30:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:30:27] [INFO] Sending instructions to 917202000200 [2026-01-11 08:30:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:30:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:30:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd78e45dc6fd46508f7e050971676c57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:30:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:30:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MDc3NkE3QTA4NjBDRTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MDc3NkE3QTA4NjBDRTJFAA==\",\"timestamp\":\"1768100419\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:30:30+05:30"} [2026-01-11 08:30:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MDc3NkE3QTA4NjBDRTJFAA== [2026-01-11 08:30:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:30:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MDc3NkE3QTA4NjBDRTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM0MDc3NkE3QTA4NjBDRTJFAA==\",\"timestamp\":\"1768100419\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:30:30+05:30"} [2026-01-11 08:30:31] [DEBUG] Ignoring event: delivered [2026-01-11 08:30:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4QkNERTVCNjgzOEQ2M0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4QkNERTVCNjgzOEQ2M0JDAA==\",\"timestamp\":\"1768100414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:30:30+05:30"} [2026-01-11 08:30:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4QkNERTVCNjgzOEQ2M0JDAA== [2026-01-11 08:30:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:00:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Q0QyNkI2OEUxQUQzQ0IxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Q0QyNkI2OEUxQUQzQ0IxAA==", "timestamp": "1768100430", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:30:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:30:32] [INFO] Sending instructions to 917202000200 [2026-01-11 08:30:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:30:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:30:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e88da47bb473433d8cf4c3f54f05dc6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4QkNERTVCNjgzOEQ2M0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4QkNERTVCNjgzOEQ2M0JDAA==\",\"timestamp\":\"1768100414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:30:47+05:30"} [2026-01-11 08:30:48] [DEBUG] Ignoring event: delivered [2026-01-11 08:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0MzEwQUVERjFFOEEwRUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0MzEwQUVERjFFOEEwRUY4AA==\",\"timestamp\":\"1768100424\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:30:47+05:30"} [2026-01-11 08:30:48] [DEBUG] Ignoring event: delivered [2026-01-11 08:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0MzEwQUVERjFFOEEwRUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0MzEwQUVERjFFOEEwRUY4AA==\",\"timestamp\":\"1768100424\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:30:48+05:30"} [2026-01-11 08:30:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0MzEwQUVERjFFOEEwRUY4AA== [2026-01-11 08:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Q0QyNkI2OEUxQUQzQ0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Q0QyNkI2OEUxQUQzQ0IxAA==\",\"timestamp\":\"1768100430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:30:48+05:30"} [2026-01-11 08:30:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Q0QyNkI2OEUxQUQzQ0IxAA== [2026-01-11 08:31:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Q0QyNkI2OEUxQUQzQ0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Q0QyNkI2OEUxQUQzQ0IxAA==\",\"timestamp\":\"1768100430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:31:01+05:30"} [2026-01-11 08:31:02] [DEBUG] Ignoring event: delivered [2026-01-11 08:31:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:01:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUwQzhCQzZFMDAzQzI3NDA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUwQzhCQzZFMDAzQzI3NDA0AA==", "timestamp": "1768100467", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:31:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:31:10] [INFO] Sending instructions to 917202000200 [2026-01-11 08:31:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:31:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:31:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7dc524134954cb49000b633913e10f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:31:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:01:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4Mjc2M0ZFQjcwM0JDNzM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4Mjc2M0ZFQjcwM0JDNzM0AA==", "timestamp": "1768100474", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:31:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:31:16] [INFO] Sending instructions to 917202000200 [2026-01-11 08:31:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:31:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:31:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f41fa4bfa8a49bbb4c5efe9d56e401e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:31:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:01:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3NjRBQzEyNjI4QUIzM0U1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3NjRBQzEyNjI4QUIzM0U1AA==", "timestamp": "1768100479", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:31:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:31:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:31:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:31:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:31:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bb685873d7348c1af7261d44c0bdb5e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:31:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:31:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4Mjc2M0ZFQjcwM0JDNzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4Mjc2M0ZFQjcwM0JDNzM0AA==\",\"timestamp\":\"1768100474\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:31:23+05:30"} [2026-01-11 08:31:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4Mjc2M0ZFQjcwM0JDNzM0AA== [2026-01-11 08:31:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:31:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3NjRBQzEyNjI4QUIzM0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3NjRBQzEyNjI4QUIzM0U1AA==\",\"timestamp\":\"1768100479\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:31:23+05:30"} [2026-01-11 08:31:24] [DEBUG] Ignoring event: delivered [2026-01-11 08:31:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:31:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3NjRBQzEyNjI4QUIzM0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3NjRBQzEyNjI4QUIzM0U1AA==\",\"timestamp\":\"1768100479\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:31:23+05:30"} [2026-01-11 08:31:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3NjRBQzEyNjI4QUIzM0U1AA== [2026-01-11 08:31:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:31:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4Mjc2M0ZFQjcwM0JDNzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4Mjc2M0ZFQjcwM0JDNzM0AA==\",\"timestamp\":\"1768100474\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:31:23+05:30"} [2026-01-11 08:31:24] [DEBUG] Ignoring event: delivered [2026-01-11 08:31:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:01:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNDOUE0MjZEMUZDM0JCMzUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNDOUE0MjZEMUZDM0JCMzUwAA==", "timestamp": "1768100485", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:31:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:31:27] [INFO] Sending instructions to 917202000200 [2026-01-11 08:31:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:31:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:31:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5816efae4b2c4ccfae505a876f7d316b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:31:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:31:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUwQzhCQzZFMDAzQzI3NDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUwQzhCQzZFMDAzQzI3NDA0AA==\",\"timestamp\":\"1768100467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:31:29+05:30"} [2026-01-11 08:31:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUwQzhCQzZFMDAzQzI3NDA0AA== [2026-01-11 08:31:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:31:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUwQzhCQzZFMDAzQzI3NDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUwQzhCQzZFMDAzQzI3NDA0AA==\",\"timestamp\":\"1768100467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:31:41+05:30"} [2026-01-11 08:31:41] [DEBUG] Ignoring event: delivered [2026-01-11 08:31:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNDOUE0MjZEMUZDM0JCMzUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNDOUE0MjZEMUZDM0JCMzUwAA==\",\"timestamp\":\"1768100485\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:31:41+05:30"} [2026-01-11 08:31:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNDOUE0MjZEMUZDM0JCMzUwAA== [2026-01-11 08:31:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNDOUE0MjZEMUZDM0JCMzUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNDOUE0MjZEMUZDM0JCMzUwAA==\",\"timestamp\":\"1768100485\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:31:59+05:30"} [2026-01-11 08:31:59] [DEBUG] Ignoring event: delivered [2026-01-11 08:32:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:02:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUQyNjE1RkQ0OTRCNUNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUQyNjE1RkQ0OTRCNUNGAA==", "timestamp": "1768100521", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:32:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:32:03] [INFO] Sending instructions to 917202000200 [2026-01-11 08:32:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:32:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:32:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b49ffdd19edd4a35bf140e12cd1a5adf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:32:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:02:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFNDZDRTFCQTA1NUEzNjdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFNDZDRTFCQTA1NUEzNjdDAA==", "timestamp": "1768100527", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:32:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:32:08] [INFO] Sending instructions to 917202000200 [2026-01-11 08:32:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:32:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:32:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28fe1528553f4ea5a0875a4fc75a5f17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:32:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:02:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5RkI4Q0Q0NEJEOTExNjUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5RkI4Q0Q0NEJEOTExNjUyAA==", "timestamp": "1768100532", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:32:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:32:14] [INFO] Sending instructions to 917202000200 [2026-01-11 08:32:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:32:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:32:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFNDZDRTFCQTA1NUEzNjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFNDZDRTFCQTA1NUEzNjdDAA==\",\"timestamp\":\"1768100527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:32:13+05:30"} [2026-01-11 08:32:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFNDZDRTFCQTA1NUEzNjdDAA== [2026-01-11 08:32:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFNDZDRTFCQTA1NUEzNjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNFNDZDRTFCQTA1NUEzNjdDAA==\",\"timestamp\":\"1768100527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:32:13+05:30"} [2026-01-11 08:32:14] [DEBUG] Ignoring event: delivered [2026-01-11 08:32:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f0149b1c857423ea97b29a481629a24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:32:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:02:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4NUY1OTNDNEE1RTZEQ0I3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4NUY1OTNDNEE1RTZEQ0I3AA==", "timestamp": "1768100538", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:32:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:32:20] [INFO] Sending instructions to 917202000200 [2026-01-11 08:32:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:32:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:32:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed7dabce867b4a709204e497410f99d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:32:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5RkI4Q0Q0NEJEOTExNjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5RkI4Q0Q0NEJEOTExNjUyAA==\",\"timestamp\":\"1768100532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:32:23+05:30"} [2026-01-11 08:32:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5RkI4Q0Q0NEJEOTExNjUyAA== [2026-01-11 08:32:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4NUY1OTNDNEE1RTZEQ0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4NUY1OTNDNEE1RTZEQ0I3AA==\",\"timestamp\":\"1768100538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:32:23+05:30"} [2026-01-11 08:32:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4NUY1OTNDNEE1RTZEQ0I3AA== [2026-01-11 08:32:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUQyNjE1RkQ0OTRCNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUQyNjE1RkQ0OTRCNUNGAA==\",\"timestamp\":\"1768100521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:32:23+05:30"} [2026-01-11 08:32:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUQyNjE1RkQ0OTRCNUNGAA== [2026-01-11 08:32:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5RkI4Q0Q0NEJEOTExNjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5RkI4Q0Q0NEJEOTExNjUyAA==\",\"timestamp\":\"1768100532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:32:23+05:30"} [2026-01-11 08:32:24] [DEBUG] Ignoring event: delivered [2026-01-11 08:32:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUQyNjE1RkQ0OTRCNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUQyNjE1RkQ0OTRCNUNGAA==\",\"timestamp\":\"1768100521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:32:23+05:30"} [2026-01-11 08:32:24] [DEBUG] Ignoring event: delivered [2026-01-11 08:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4NUY1OTNDNEE1RTZEQ0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4NUY1OTNDNEE1RTZEQ0I3AA==\",\"timestamp\":\"1768100538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:32:35+05:30"} [2026-01-11 08:32:36] [DEBUG] Ignoring event: delivered [2026-01-11 08:32:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:02:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NjEzMDkwODEyMDA1RkM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NjEzMDkwODEyMDA1RkM5AA==", "timestamp": "1768100574", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:32:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:32:56] [INFO] Sending instructions to 917202000200 [2026-01-11 08:32:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:32:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:32:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "007920f202cc46718a41af2bfaecf393", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:33:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:03:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhBMEIxNjQ5NDc5OTY4NEVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhBMEIxNjQ5NDc5OTY4NEVFAA==", "timestamp": "1768100579", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:33:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:33:01] [INFO] Sending instructions to 917202000200 [2026-01-11 08:33:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:33:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:33:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e3ab3a9281a4b57b5aeb5d33e98a648", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:33:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhBMEIxNjQ5NDc5OTY4NEVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhBMEIxNjQ5NDc5OTY4NEVFAA==\",\"timestamp\":\"1768100579\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:02+05:30"} [2026-01-11 08:33:02] [DEBUG] Ignoring event: delivered [2026-01-11 08:33:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhBMEIxNjQ5NDc5OTY4NEVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhBMEIxNjQ5NDc5OTY4NEVFAA==\",\"timestamp\":\"1768100579\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:02+05:30"} [2026-01-11 08:33:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhBMEIxNjQ5NDc5OTY4NEVFAA== [2026-01-11 08:33:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NjEzMDkwODEyMDA1RkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NjEzMDkwODEyMDA1RkM5AA==\",\"timestamp\":\"1768100574\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:03+05:30"} [2026-01-11 08:33:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NjEzMDkwODEyMDA1RkM5AA== [2026-01-11 08:33:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:03:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzMwNkU1RTg1RTE5QTNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzMwNkU1RTg1RTE5QTNCAA==", "timestamp": "1768100585", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:33:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:33:06] [INFO] Sending instructions to 917202000200 [2026-01-11 08:33:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:33:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:33:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fed7c4fc6834ab7b0cae4bded0d0599", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:33:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:03:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1RDdFMTE3RkE0QTMyNTg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1RDdFMTE3RkE0QTMyNTg1AA==", "timestamp": "1768100590", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:33:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:33:11] [INFO] Sending instructions to 917202000200 [2026-01-11 08:33:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:33:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:33:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2395d7acfe064cefbfacf776bc8efc17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:33:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzMwNkU1RTg1RTE5QTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzMwNkU1RTg1RTE5QTNCAA==\",\"timestamp\":\"1768100585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:14+05:30"} [2026-01-11 08:33:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzMwNkU1RTg1RTE5QTNCAA== [2026-01-11 08:33:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:32:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NjEzMDkwODEyMDA1RkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1NjEzMDkwODEyMDA1RkM5AA==\",\"timestamp\":\"1768100574\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:14+05:30"} [2026-01-11 08:33:15] [DEBUG] Ignoring event: delivered [2026-01-11 08:33:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:03:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyQzRBQ0FCNUUzRjBBRTYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyQzRBQ0FCNUUzRjBBRTYyAA==", "timestamp": "1768100595", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:33:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:33:16] [INFO] Sending instructions to 917202000200 [2026-01-11 08:33:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:33:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:33:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6edc28704056405fb59d90e4e52b6890", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyQzRBQ0FCNUUzRjBBRTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyQzRBQ0FCNUUzRjBBRTYyAA==\",\"timestamp\":\"1768100595\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:29+05:30"} [2026-01-11 08:33:30] [DEBUG] Ignoring event: delivered [2026-01-11 08:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1RDdFMTE3RkE0QTMyNTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1RDdFMTE3RkE0QTMyNTg1AA==\",\"timestamp\":\"1768100590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:29+05:30"} [2026-01-11 08:33:30] [DEBUG] Ignoring event: delivered [2026-01-11 08:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzMwNkU1RTg1RTE5QTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzMwNkU1RTg1RTE5QTNCAA==\",\"timestamp\":\"1768100585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:30+05:30"} [2026-01-11 08:33:30] [DEBUG] Ignoring event: delivered [2026-01-11 08:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyQzRBQ0FCNUUzRjBBRTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyQzRBQ0FCNUUzRjBBRTYyAA==\",\"timestamp\":\"1768100595\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:29+05:30"} [2026-01-11 08:33:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyQzRBQ0FCNUUzRjBBRTYyAA== [2026-01-11 08:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1RDdFMTE3RkE0QTMyNTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1RDdFMTE3RkE0QTMyNTg1AA==\",\"timestamp\":\"1768100590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:33:29+05:30"} [2026-01-11 08:33:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1RDdFMTE3RkE0QTMyNTg1AA== [2026-01-11 08:33:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:03:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOUMzMkM5NUQ4RDhFQTgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOUMzMkM5NUQ4RDhFQTgyAA==", "timestamp": "1768100631", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:33:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:33:52] [INFO] Sending instructions to 917202000200 [2026-01-11 08:33:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:33:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:33:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9dfbcadc05ec474db1fdc5a8fff18835", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:33:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:03:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExMzRDQ0ZEMzY4NUVBN0NDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExMzRDQ0ZEMzY4NUVBN0NDAA==", "timestamp": "1768100636", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:33:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:33:58] [INFO] Sending instructions to 917202000200 [2026-01-11 08:33:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:33:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:33:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da2b6b01e99b46eea1eb0f48e4d0b6f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:34:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:04:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4NThCODZBMzgzNDUyNTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4NThCODZBMzgzNDUyNTdGAA==", "timestamp": "1768100642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:34:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:34:04] [INFO] Sending instructions to 917202000200 [2026-01-11 08:34:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:34:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:34:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58a95e4a6e4441b2b5e7af5d21b8fd9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOUMzMkM5NUQ4RDhFQTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOUMzMkM5NUQ4RDhFQTgyAA==\",\"timestamp\":\"1768100631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:04+05:30"} [2026-01-11 08:34:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOUMzMkM5NUQ4RDhFQTgyAA== [2026-01-11 08:34:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExMzRDQ0ZEMzY4NUVBN0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExMzRDQ0ZEMzY4NUVBN0NDAA==\",\"timestamp\":\"1768100636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:07+05:30"} [2026-01-11 08:34:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExMzRDQ0ZEMzY4NUVBN0NDAA== [2026-01-11 08:34:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExMzRDQ0ZEMzY4NUVBN0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExMzRDQ0ZEMzY4NUVBN0NDAA==\",\"timestamp\":\"1768100636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:07+05:30"} [2026-01-11 08:34:09] [DEBUG] Ignoring event: delivered [2026-01-11 08:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOUMzMkM5NUQ4RDhFQTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOUMzMkM5NUQ4RDhFQTgyAA==\",\"timestamp\":\"1768100631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:09+05:30"} [2026-01-11 08:34:11] [DEBUG] Ignoring event: delivered [2026-01-11 08:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4NThCODZBMzgzNDUyNTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4NThCODZBMzgzNDUyNTdGAA==\",\"timestamp\":\"1768100642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:10+05:30"} [2026-01-11 08:34:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4NThCODZBMzgzNDUyNTdGAA== [2026-01-11 08:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4NThCODZBMzgzNDUyNTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4NThCODZBMzgzNDUyNTdGAA==\",\"timestamp\":\"1768100642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:10+05:30"} [2026-01-11 08:34:11] [DEBUG] Ignoring event: delivered [2026-01-11 08:34:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:04:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q2Q0MwM0JCNzlBMzZFMDBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q2Q0MwM0JCNzlBMzZFMDBCAA==", "timestamp": "1768100678", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:34:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:34:40] [INFO] Sending instructions to 917202000200 [2026-01-11 08:34:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:34:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:34:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "309b2b51580f44fca29f3cd46465a013", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:34:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:04:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTlGNkYxRUI2QzU4NDQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTlGNkYxRUI2QzU4NDQ2AA==", "timestamp": "1768100683", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:34:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:34:45] [INFO] Sending instructions to 917202000200 [2026-01-11 08:34:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:34:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:34:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d244f57a33b34991801a419f7d7243a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:34:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:04:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNzVCRDExQkRCQ0M3RkUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNzVCRDExQkRCQ0M3RkUyAA==", "timestamp": "1768100688", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:34:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:34:50] [INFO] Sending instructions to 917202000200 [2026-01-11 08:34:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:34:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:34:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37c6173e325142f6ac44b9c1a80ea2c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:34:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:04:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4NzlBRUVCQzE5RjZGMEM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4NzlBRUVCQzE5RjZGMEM1AA==", "timestamp": "1768100693", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:34:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:34:55] [INFO] Sending instructions to 917202000200 [2026-01-11 08:34:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:34:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:34:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "188e9623902d40a6a37f799125981e4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:34:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTlGNkYxRUI2QzU4NDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTlGNkYxRUI2QzU4NDQ2AA==\",\"timestamp\":\"1768100683\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:55+05:30"} [2026-01-11 08:34:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTlGNkYxRUI2QzU4NDQ2AA== [2026-01-11 08:34:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNzVCRDExQkRCQ0M3RkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNzVCRDExQkRCQ0M3RkUyAA==\",\"timestamp\":\"1768100688\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:55+05:30"} [2026-01-11 08:34:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNzVCRDExQkRCQ0M3RkUyAA== [2026-01-11 08:34:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTlGNkYxRUI2QzU4NDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTlGNkYxRUI2QzU4NDQ2AA==\",\"timestamp\":\"1768100683\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:55+05:30"} [2026-01-11 08:34:56] [DEBUG] Ignoring event: delivered [2026-01-11 08:34:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNzVCRDExQkRCQ0M3RkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNzVCRDExQkRCQ0M3RkUyAA==\",\"timestamp\":\"1768100688\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:55+05:30"} [2026-01-11 08:34:56] [DEBUG] Ignoring event: delivered [2026-01-11 08:34:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4NzlBRUVCQzE5RjZGMEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4NzlBRUVCQzE5RjZGMEM1AA==\",\"timestamp\":\"1768100693\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:34:59+05:30"} [2026-01-11 08:34:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4NzlBRUVCQzE5RjZGMEM1AA== [2026-01-11 08:35:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q2Q0MwM0JCNzlBMzZFMDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q2Q0MwM0JCNzlBMzZFMDBCAA==\",\"timestamp\":\"1768100678\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:35:12+05:30"} [2026-01-11 08:35:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q2Q0MwM0JCNzlBMzZFMDBCAA== [2026-01-11 08:35:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q2Q0MwM0JCNzlBMzZFMDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q2Q0MwM0JCNzlBMzZFMDBCAA==\",\"timestamp\":\"1768100678\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:35:12+05:30"} [2026-01-11 08:35:13] [DEBUG] Ignoring event: delivered [2026-01-11 08:35:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:34:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4NzlBRUVCQzE5RjZGMEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4NzlBRUVCQzE5RjZGMEM1AA==\",\"timestamp\":\"1768100693\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:35:12+05:30"} [2026-01-11 08:35:13] [DEBUG] Ignoring event: delivered [2026-01-11 08:35:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:05:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFBNzgyRjExQjhEOEY1NTcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFBNzgyRjExQjhEOEY1NTcxAA==", "timestamp": "1768100730", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:35:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:35:33] [INFO] Sending instructions to 917202000200 [2026-01-11 08:35:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:35:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:35:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fd1918c143c40fc8c31df46b65a0621", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:35:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:05:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFMkM1Q0U2NkM3RERFQUUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFMkM1Q0U2NkM3RERFQUUwAA==", "timestamp": "1768100737", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:35:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:35:39] [INFO] Sending instructions to 917202000200 [2026-01-11 08:35:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:35:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:35:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08062a7540b44ccb96d60332dd33b6ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:35:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:05:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMUM2NTY0NTg2RDZCQkVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMUM2NTY0NTg2RDZCQkVGAA==", "timestamp": "1768100742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:35:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:35:44] [INFO] Sending instructions to 917202000200 [2026-01-11 08:35:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:35:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:35:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ea2b3404bd546ef8e6bdabc6a43d522", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:35:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFBNzgyRjExQjhEOEY1NTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFBNzgyRjExQjhEOEY1NTcxAA==\",\"timestamp\":\"1768100730\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:35:48+05:30"} [2026-01-11 08:35:48] [DEBUG] Ignoring event: delivered [2026-01-11 08:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMUM2NTY0NTg2RDZCQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMUM2NTY0NTg2RDZCQkVGAA==\",\"timestamp\":\"1768100742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:35:48+05:30"} [2026-01-11 08:35:48] [DEBUG] Ignoring event: delivered [2026-01-11 08:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:35:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFBNzgyRjExQjhEOEY1NTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFBNzgyRjExQjhEOEY1NTcxAA==\",\"timestamp\":\"1768100730\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:35:48+05:30"} [2026-01-11 08:35:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFBNzgyRjExQjhEOEY1NTcxAA== [2026-01-11 08:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMUM2NTY0NTg2RDZCQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMUM2NTY0NTg2RDZCQkVGAA==\",\"timestamp\":\"1768100742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:35:51+05:30"} [2026-01-11 08:35:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFMUM2NTY0NTg2RDZCQkVGAA== [2026-01-11 08:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:35:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFMkM1Q0U2NkM3RERFQUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFMkM1Q0U2NkM3RERFQUUwAA==\",\"timestamp\":\"1768100737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:35:57+05:30"} [2026-01-11 08:35:58] [DEBUG] Ignoring event: delivered [2026-01-11 08:36:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:35:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFMkM1Q0U2NkM3RERFQUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFMkM1Q0U2NkM3RERFQUUwAA==\",\"timestamp\":\"1768100737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:36:04+05:30"} [2026-01-11 08:36:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFMkM1Q0U2NkM3RERFQUUwAA== [2026-01-11 08:36:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:06:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZFODk2MjIwNEY1MkM2NEYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZFODk2MjIwNEY1MkM2NEYyAA==", "timestamp": "1768100781", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:36:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:36:23] [INFO] Sending instructions to 917202000200 [2026-01-11 08:36:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:36:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:36:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76c9b0f07b124fba83f512037aa98d3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:36:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:36:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZFODk2MjIwNEY1MkM2NEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZFODk2MjIwNEY1MkM2NEYyAA==\",\"timestamp\":\"1768100781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:36:25+05:30"} [2026-01-11 08:36:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZFODk2MjIwNEY1MkM2NEYyAA== [2026-01-11 08:36:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:06:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQkQ3M0VCMzkwNUI3RTg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQkQ3M0VCMzkwNUI3RTg0AA==", "timestamp": "1768100787", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:36:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:36:28] [INFO] Sending instructions to 917202000200 [2026-01-11 08:36:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:36:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:36:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f8aeca1bfee4e6a87da80081071d73b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:36:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:06:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCOUMyQjQzRDg1MTZGMUIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCOUMyQjQzRDg1MTZGMUIzAA==", "timestamp": "1768100792", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:36:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:36:34] [INFO] Sending instructions to 917202000200 [2026-01-11 08:36:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:36:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:36:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "acfcf1e3d3504dd9a38b0988d4e79305", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:36:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:36:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZFODk2MjIwNEY1MkM2NEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZFODk2MjIwNEY1MkM2NEYyAA==\",\"timestamp\":\"1768100781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:36:39+05:30"} [2026-01-11 08:36:40] [DEBUG] Ignoring event: delivered [2026-01-11 08:36:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:36:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQkQ3M0VCMzkwNUI3RTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQkQ3M0VCMzkwNUI3RTg0AA==\",\"timestamp\":\"1768100787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:36:57+05:30"} [2026-01-11 08:36:58] [DEBUG] Ignoring event: delivered [2026-01-11 08:36:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCOUMyQjQzRDg1MTZGMUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCOUMyQjQzRDg1MTZGMUIzAA==\",\"timestamp\":\"1768100792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:36:57+05:30"} [2026-01-11 08:36:58] [DEBUG] Ignoring event: delivered [2026-01-11 08:36:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:36:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQkQ3M0VCMzkwNUI3RTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQkQ3M0VCMzkwNUI3RTg0AA==\",\"timestamp\":\"1768100787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:36:57+05:30"} [2026-01-11 08:36:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQkQ3M0VCMzkwNUI3RTg0AA== [2026-01-11 08:36:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCOUMyQjQzRDg1MTZGMUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCOUMyQjQzRDg1MTZGMUIzAA==\",\"timestamp\":\"1768100792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:36:57+05:30"} [2026-01-11 08:36:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCOUMyQjQzRDg1MTZGMUIzAA== [2026-01-11 08:37:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:07:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCNDgxRUIxN0FEQUJFQkYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCNDgxRUIxN0FEQUJFQkYzAA==", "timestamp": "1768100828", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:37:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:37:10] [INFO] Sending instructions to 917202000200 [2026-01-11 08:37:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:37:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:37:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80dd41c1ad034183aa6d18278d834a15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:37:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCNDgxRUIxN0FEQUJFQkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCNDgxRUIxN0FEQUJFQkYzAA==\",\"timestamp\":\"1768100828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:37:15+05:30"} [2026-01-11 08:37:15] [DEBUG] Ignoring event: delivered [2026-01-11 08:37:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:07:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzRUIxNjZFNzRBMzQ3NDBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzRUIxNjZFNzRBMzQ3NDBBAA==", "timestamp": "1768100834", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:37:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:37:16] [INFO] Sending instructions to 917202000200 [2026-01-11 08:37:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:37:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:37:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a998e7aad7fc41c190381be62bd0fbda", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:37:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:07:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyOUM2QzlGMzBEMzY2OUQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyOUM2QzlGMzBEMzY2OUQ2AA==", "timestamp": "1768100839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:37:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:37:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:37:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:37:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:37:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9d7e19dbff34c05a5b90114c68a86cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:37:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:07:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY4NDA5QjhDRjI4OTgwQzRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY4NDA5QjhDRjI4OTgwQzRCAA==", "timestamp": "1768100845", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:37:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:37:27] [INFO] Sending instructions to 917202000200 [2026-01-11 08:37:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:37:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:37:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba9aa49edffa47849e3f8f2ffd449a03", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:37:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:37:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzRUIxNjZFNzRBMzQ3NDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzRUIxNjZFNzRBMzQ3NDBBAA==\",\"timestamp\":\"1768100834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:37:29+05:30"} [2026-01-11 08:37:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzRUIxNjZFNzRBMzQ3NDBBAA== [2026-01-11 08:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCNDgxRUIxN0FEQUJFQkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCNDgxRUIxN0FEQUJFQkYzAA==\",\"timestamp\":\"1768100828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:37:32+05:30"} [2026-01-11 08:37:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCNDgxRUIxN0FEQUJFQkYzAA== [2026-01-11 08:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:37:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzRUIxNjZFNzRBMzQ3NDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzRUIxNjZFNzRBMzQ3NDBBAA==\",\"timestamp\":\"1768100834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:37:32+05:30"} [2026-01-11 08:37:33] [DEBUG] Ignoring event: delivered [2026-01-11 08:37:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyOUM2QzlGMzBEMzY2OUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyOUM2QzlGMzBEMzY2OUQ2AA==\",\"timestamp\":\"1768100839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:37:32+05:30"} [2026-01-11 08:37:34] [DEBUG] Ignoring event: delivered [2026-01-11 08:37:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyOUM2QzlGMzBEMzY2OUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyOUM2QzlGMzBEMzY2OUQ2AA==\",\"timestamp\":\"1768100839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:37:45+05:30"} [2026-01-11 08:37:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyOUM2QzlGMzBEMzY2OUQ2AA== [2026-01-11 08:37:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY4NDA5QjhDRjI4OTgwQzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY4NDA5QjhDRjI4OTgwQzRCAA==\",\"timestamp\":\"1768100845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:37:45+05:30"} [2026-01-11 08:37:46] [DEBUG] Ignoring event: delivered [2026-01-11 08:37:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY4NDA5QjhDRjI4OTgwQzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY4NDA5QjhDRjI4OTgwQzRCAA==\",\"timestamp\":\"1768100845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:37:46+05:30"} [2026-01-11 08:37:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY4NDA5QjhDRjI4OTgwQzRCAA== [2026-01-11 08:38:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:08:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFOUJFODE5MTA2RkFDNTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFOUJFODE5MTA2RkFDNTc1AA==", "timestamp": "1768100881", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:38:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:38:03] [INFO] Sending instructions to 917202000200 [2026-01-11 08:38:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:38:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:38:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc2940eb5c0440d88457fd35446dfbab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:38:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:08:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0QkU2MzhFNzA5Q0U4RkIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0QkU2MzhFNzA5Q0U4RkIyAA==", "timestamp": "1768100886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:38:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:38:08] [INFO] Sending instructions to 917202000200 [2026-01-11 08:38:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:38:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:38:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f74efe671c914dc2b17493a023366b40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:38:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:08:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMjQ0MTlFN0ZCOTgzOTA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMjQ0MTlFN0ZCOTgzOTA4AA==", "timestamp": "1768100892", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:38:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:38:14] [INFO] Sending instructions to 917202000200 [2026-01-11 08:38:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:38:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:38:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b77fe3ba323246f0878ec16c3527abf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:38:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFOUJFODE5MTA2RkFDNTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFOUJFODE5MTA2RkFDNTc1AA==\",\"timestamp\":\"1768100881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:38:15+05:30"} [2026-01-11 08:38:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFOUJFODE5MTA2RkFDNTc1AA== [2026-01-11 08:38:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFOUJFODE5MTA2RkFDNTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFOUJFODE5MTA2RkFDNTc1AA==\",\"timestamp\":\"1768100881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:38:15+05:30"} [2026-01-11 08:38:16] [DEBUG] Ignoring event: delivered [2026-01-11 08:38:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0QkU2MzhFNzA5Q0U4RkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0QkU2MzhFNzA5Q0U4RkIyAA==\",\"timestamp\":\"1768100886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:38:15+05:30"} [2026-01-11 08:38:16] [DEBUG] Ignoring event: delivered [2026-01-11 08:38:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:08:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0QTUzQzNGNzE5N0UwN0VEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0QTUzQzNGNzE5N0UwN0VEAA==", "timestamp": "1768100898", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:38:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:38:20] [INFO] Sending instructions to 917202000200 [2026-01-11 08:38:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:38:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:38:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e9652fb97324843be548e817105258f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:38:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0QkU2MzhFNzA5Q0U4RkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0QkU2MzhFNzA5Q0U4RkIyAA==\",\"timestamp\":\"1768100886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:38:26+05:30"} [2026-01-11 08:38:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0QkU2MzhFNzA5Q0U4RkIyAA== [2026-01-11 08:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMjQ0MTlFN0ZCOTgzOTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMjQ0MTlFN0ZCOTgzOTA4AA==\",\"timestamp\":\"1768100892\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:38:28+05:30"} [2026-01-11 08:38:29] [DEBUG] Ignoring event: delivered [2026-01-11 08:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMjQ0MTlFN0ZCOTgzOTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMjQ0MTlFN0ZCOTgzOTA4AA==\",\"timestamp\":\"1768100892\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:38:28+05:30"} [2026-01-11 08:38:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMjQ0MTlFN0ZCOTgzOTA4AA== [2026-01-11 08:38:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0QTUzQzNGNzE5N0UwN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0QTUzQzNGNzE5N0UwN0VEAA==\",\"timestamp\":\"1768100898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:38:39+05:30"} [2026-01-11 08:38:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0QTUzQzNGNzE5N0UwN0VEAA== [2026-01-11 08:38:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0QTUzQzNGNzE5N0UwN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0QTUzQzNGNzE5N0UwN0VEAA==\",\"timestamp\":\"1768100898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:38:41+05:30"} [2026-01-11 08:38:42] [DEBUG] Ignoring event: delivered [2026-01-11 08:38:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:08:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczODFFNDQ3QUMwNDc2OTFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczODFFNDQ3QUMwNDc2OTFFAA==", "timestamp": "1768100934", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:38:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:38:56] [INFO] Sending instructions to 917202000200 [2026-01-11 08:38:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:38:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:38:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b108176d3f6749e28ba34d982c3cf355", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:39:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:09:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1RDEyMzYxMjEwRjU5NjQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1RDEyMzYxMjEwRjU5NjQyAA==", "timestamp": "1768100940", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:39:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:39:01] [INFO] Sending instructions to 917202000200 [2026-01-11 08:39:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:39:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:39:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20fdd1dd27d34448b627d45f62d75fb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:39:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1RDEyMzYxMjEwRjU5NjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1RDEyMzYxMjEwRjU5NjQyAA==\",\"timestamp\":\"1768100940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:06+05:30"} [2026-01-11 08:39:06] [DEBUG] Ignoring event: delivered [2026-01-11 08:39:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:09:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzQjkzMDU0RDE3RjFEMUVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzQjkzMDU0RDE3RjFEMUVBAA==", "timestamp": "1768100945", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:39:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:39:07] [INFO] Sending instructions to 917202000200 [2026-01-11 08:39:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:39:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d3966ca7c6a4429896192d39fdac17e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1RDEyMzYxMjEwRjU5NjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1RDEyMzYxMjEwRjU5NjQyAA==\",\"timestamp\":\"1768100940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:12+05:30"} [2026-01-11 08:39:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1RDEyMzYxMjEwRjU5NjQyAA== [2026-01-11 08:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczODFFNDQ3QUMwNDc2OTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczODFFNDQ3QUMwNDc2OTFFAA==\",\"timestamp\":\"1768100934\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:12+05:30"} [2026-01-11 08:39:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczODFFNDQ3QUMwNDc2OTFFAA== [2026-01-11 08:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczODFFNDQ3QUMwNDc2OTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczODFFNDQ3QUMwNDc2OTFFAA==\",\"timestamp\":\"1768100934\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:12+05:30"} [2026-01-11 08:39:13] [DEBUG] Ignoring event: delivered [2026-01-11 08:39:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzQjkzMDU0RDE3RjFEMUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzQjkzMDU0RDE3RjFEMUVBAA==\",\"timestamp\":\"1768100945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:18+05:30"} [2026-01-11 08:39:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzQjkzMDU0RDE3RjFEMUVBAA== [2026-01-11 08:39:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzQjkzMDU0RDE3RjFEMUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzQjkzMDU0RDE3RjFEMUVBAA==\",\"timestamp\":\"1768100945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:18+05:30"} [2026-01-11 08:39:18] [DEBUG] Ignoring event: delivered [2026-01-11 08:39:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:09:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBN0MzNTBFODE1QTREMjAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBN0MzNTBFODE1QTREMjAzAA==", "timestamp": "1768100981", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:39:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:39:43] [INFO] Sending instructions to 917202000200 [2026-01-11 08:39:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:39:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:39:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "470bb3da6c9b40d7be48dc85842851fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:39:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:09:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxNUZFNjNEQ0Q5NDU4QjNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxNUZFNjNEQ0Q5NDU4QjNDAA==", "timestamp": "1768100986", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:39:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:39:48] [INFO] Sending instructions to 917202000200 [2026-01-11 08:39:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:39:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:39:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "652fd6134feb4bedb3e53ceb22908b9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:39:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBN0MzNTBFODE1QTREMjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBN0MzNTBFODE1QTREMjAzAA==\",\"timestamp\":\"1768100981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:50+05:30"} [2026-01-11 08:39:51] [DEBUG] Ignoring event: delivered [2026-01-11 08:39:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBN0MzNTBFODE1QTREMjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBN0MzNTBFODE1QTREMjAzAA==\",\"timestamp\":\"1768100981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:50+05:30"} [2026-01-11 08:39:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBN0MzNTBFODE1QTREMjAzAA== [2026-01-11 08:39:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:09:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGREEwMkMyMUE1MTlBMzFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGREEwMkMyMUE1MTlBMzFCAA==", "timestamp": "1768100991", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:39:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:39:53] [INFO] Sending instructions to 917202000200 [2026-01-11 08:39:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:39:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:39:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "850e1b7e75d94c3bb2e4d1c619cafa59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:39:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxNUZFNjNEQ0Q5NDU4QjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxNUZFNjNEQ0Q5NDU4QjNDAA==\",\"timestamp\":\"1768100986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:53+05:30"} [2026-01-11 08:39:54] [DEBUG] Ignoring event: delivered [2026-01-11 08:39:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxNUZFNjNEQ0Q5NDU4QjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxNUZFNjNEQ0Q5NDU4QjNDAA==\",\"timestamp\":\"1768100986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:53+05:30"} [2026-01-11 08:39:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxNUZFNjNEQ0Q5NDU4QjNDAA== [2026-01-11 08:39:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:09:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDNEY4MTBGOEZBRTRENzk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDNEY4MTBGOEZBRTRENzk3AA==", "timestamp": "1768100997", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:39:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:39:58] [INFO] Sending instructions to 917202000200 [2026-01-11 08:39:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:39:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:39:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98095f81b47a41ddbd0e0dd680a372af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:39:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGREEwMkMyMUE1MTlBMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGREEwMkMyMUE1MTlBMzFCAA==\",\"timestamp\":\"1768100991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:59+05:30"} [2026-01-11 08:39:59] [DEBUG] Ignoring event: delivered [2026-01-11 08:40:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGREEwMkMyMUE1MTlBMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGREEwMkMyMUE1MTlBMzFCAA==\",\"timestamp\":\"1768100991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:39:59+05:30"} [2026-01-11 08:40:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGREEwMkMyMUE1MTlBMzFCAA== [2026-01-11 08:40:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDNEY4MTBGOEZBRTRENzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDNEY4MTBGOEZBRTRENzk3AA==\",\"timestamp\":\"1768100997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:40:02+05:30"} [2026-01-11 08:40:03] [DEBUG] Ignoring event: delivered [2026-01-11 08:40:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:39:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDNEY4MTBGOEZBRTRENzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDNEY4MTBGOEZBRTRENzk3AA==\",\"timestamp\":\"1768100997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:40:08+05:30"} [2026-01-11 08:40:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDNEY4MTBGOEZBRTRENzk3AA== [2026-01-11 08:40:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:10:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzhBMUYyRjgxRjk5Qjk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzhBMUYyRjgxRjk5Qjk2AA==", "timestamp": "1768101033", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:40:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:40:35] [INFO] Sending instructions to 917202000200 [2026-01-11 08:40:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:40:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:40:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "191c03afbccd4e058d1b625651cd6a72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:40:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:10:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNUI2MDlDRjcyMjZBNDFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNUI2MDlDRjcyMjZBNDFCAA==", "timestamp": "1768101039", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:40:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:40:40] [INFO] Sending instructions to 917202000200 [2026-01-11 08:40:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:40:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:40:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1f7c9aa59a244a48d774d55e9b44261", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:40:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:40:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzhBMUYyRjgxRjk5Qjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzhBMUYyRjgxRjk5Qjk2AA==\",\"timestamp\":\"1768101033\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:40:42+05:30"} [2026-01-11 08:40:43] [DEBUG] Ignoring event: delivered [2026-01-11 08:40:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:40:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNUI2MDlDRjcyMjZBNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNUI2MDlDRjcyMjZBNDFCAA==\",\"timestamp\":\"1768101039\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:40:42+05:30"} [2026-01-11 08:40:43] [DEBUG] Ignoring event: delivered [2026-01-11 08:40:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:40:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNUI2MDlDRjcyMjZBNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNUI2MDlDRjcyMjZBNDFCAA==\",\"timestamp\":\"1768101039\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:40:42+05:30"} [2026-01-11 08:40:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNUI2MDlDRjcyMjZBNDFCAA== [2026-01-11 08:40:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:40:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzhBMUYyRjgxRjk5Qjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzhBMUYyRjgxRjk5Qjk2AA==\",\"timestamp\":\"1768101033\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:40:42+05:30"} [2026-01-11 08:40:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGQzhBMUYyRjgxRjk5Qjk2AA== [2026-01-11 08:40:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:10:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwNDk3Q0I4REE1RjczRkEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwNDk3Q0I4REE1RjczRkEyAA==", "timestamp": "1768101044", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:40:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:40:46] [INFO] Sending instructions to 917202000200 [2026-01-11 08:40:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:40:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:40:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f678038be4c045e6a737bd486f9aaa0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:40:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:40:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwNDk3Q0I4REE1RjczRkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwNDk3Q0I4REE1RjczRkEyAA==\",\"timestamp\":\"1768101044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:40:51+05:30"} [2026-01-11 08:40:52] [DEBUG] Ignoring event: delivered [2026-01-11 08:40:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:40:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwNDk3Q0I4REE1RjczRkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwNDk3Q0I4REE1RjczRkEyAA==\",\"timestamp\":\"1768101044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:40:56+05:30"} [2026-01-11 08:40:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwNDk3Q0I4REE1RjczRkEyAA== [2026-01-11 08:41:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:11:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgyQjU2MTRDQTIyMUEzMkFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgyQjU2MTRDQTIyMUEzMkFDAA==", "timestamp": "1768101080", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:41:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:41:22] [INFO] Sending instructions to 917202000200 [2026-01-11 08:41:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:41:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:41:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d21f3965986489f972649749fd633bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:41:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:11:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExRUE3RDA1RDg3M0E3MkE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExRUE3RDA1RDg3M0E3MkE2AA==", "timestamp": "1768101085", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:41:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:41:27] [INFO] Sending instructions to 917202000200 [2026-01-11 08:41:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:41:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:41:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3765aada519b441ca9a893107c3d40f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:41:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:41:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgyQjU2MTRDQTIyMUEzMkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgyQjU2MTRDQTIyMUEzMkFDAA==\",\"timestamp\":\"1768101080\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:41:30+05:30"} [2026-01-11 08:41:31] [DEBUG] Ignoring event: delivered [2026-01-11 08:41:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:11:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMUNEQjk0QjUyRTNGRjUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMUNEQjk0QjUyRTNGRjUyAA==", "timestamp": "1768101090", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:41:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:41:32] [INFO] Sending instructions to 917202000200 [2026-01-11 08:41:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:41:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:41:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97f2a764b490466483cb5a09bb0a83a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:41:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgyQjU2MTRDQTIyMUEzMkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgyQjU2MTRDQTIyMUEzMkFDAA==\",\"timestamp\":\"1768101080\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:41:34+05:30"} [2026-01-11 08:41:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgyQjU2MTRDQTIyMUEzMkFDAA== [2026-01-11 08:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExRUE3RDA1RDg3M0E3MkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExRUE3RDA1RDg3M0E3MkE2AA==\",\"timestamp\":\"1768101085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:41:34+05:30"} [2026-01-11 08:41:35] [DEBUG] Ignoring event: delivered [2026-01-11 08:41:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:11:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDOURFOENCRDhCNzlGQjJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDOURFOENCRDhCNzlGQjJFAA==", "timestamp": "1768101096", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:41:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:41:37] [INFO] Sending instructions to 917202000200 [2026-01-11 08:41:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:41:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:41:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81f3735cb43e4868b37eb31a0155568f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:41:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMUNEQjk0QjUyRTNGRjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMUNEQjk0QjUyRTNGRjUyAA==\",\"timestamp\":\"1768101090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:41:38+05:30"} [2026-01-11 08:41:39] [DEBUG] Ignoring event: delivered [2026-01-11 08:41:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMUNEQjk0QjUyRTNGRjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMUNEQjk0QjUyRTNGRjUyAA==\",\"timestamp\":\"1768101090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:41:38+05:30"} [2026-01-11 08:41:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMUNEQjk0QjUyRTNGRjUyAA== [2026-01-11 08:41:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExRUE3RDA1RDg3M0E3MkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExRUE3RDA1RDg3M0E3MkE2AA==\",\"timestamp\":\"1768101085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:41:38+05:30"} [2026-01-11 08:41:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExRUE3RDA1RDg3M0E3MkE2AA== [2026-01-11 08:41:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:41:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDOURFOENCRDhCNzlGQjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDOURFOENCRDhCNzlGQjJFAA==\",\"timestamp\":\"1768101096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:41:45+05:30"} [2026-01-11 08:41:46] [DEBUG] Ignoring event: delivered [2026-01-11 08:41:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:41:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDOURFOENCRDhCNzlGQjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDOURFOENCRDhCNzlGQjJFAA==\",\"timestamp\":\"1768101096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:41:48+05:30"} [2026-01-11 08:41:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDOURFOENCRDhCNzlGQjJFAA== [2026-01-11 08:42:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:12:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2QTEzNjE4M0UwMDgyODgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2QTEzNjE4M0UwMDgyODgxAA==", "timestamp": "1768101132", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:42:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:42:13] [INFO] Sending instructions to 917202000200 [2026-01-11 08:42:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:42:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:42:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "065b1f5b8d014d1fb535e439a16350fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:42:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:12:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RkEyQjRCNUMzRUZBQzk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RkEyQjRCNUMzRUZBQzk5AA==", "timestamp": "1768101137", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:42:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:42:19] [INFO] Sending instructions to 917202000200 [2026-01-11 08:42:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:42:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:42:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32157691373b4a7f9c976721ac4dfd2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:42:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2QTEzNjE4M0UwMDgyODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2QTEzNjE4M0UwMDgyODgxAA==\",\"timestamp\":\"1768101132\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:19+05:30"} [2026-01-11 08:42:20] [DEBUG] Ignoring event: delivered [2026-01-11 08:42:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RkEyQjRCNUMzRUZBQzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RkEyQjRCNUMzRUZBQzk5AA==\",\"timestamp\":\"1768101137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:21+05:30"} [2026-01-11 08:42:22] [DEBUG] Ignoring event: delivered [2026-01-11 08:42:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2QTEzNjE4M0UwMDgyODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2QTEzNjE4M0UwMDgyODgxAA==\",\"timestamp\":\"1768101132\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:21+05:30"} [2026-01-11 08:42:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2QTEzNjE4M0UwMDgyODgxAA== [2026-01-11 08:42:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:12:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzNzFGQ0UwMTA2NDNCMEIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzNzFGQ0UwMTA2NDNCMEIxAA==", "timestamp": "1768101142", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:42:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:42:23] [INFO] Sending instructions to 917202000200 [2026-01-11 08:42:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:42:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:42:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1db6dbe95814426daeb5d62779204d78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:42:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RkEyQjRCNUMzRUZBQzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RkEyQjRCNUMzRUZBQzk5AA==\",\"timestamp\":\"1768101137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:23+05:30"} [2026-01-11 08:42:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RkEyQjRCNUMzRUZBQzk5AA== [2026-01-11 08:42:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzNzFGQ0UwMTA2NDNCMEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzNzFGQ0UwMTA2NDNCMEIxAA==\",\"timestamp\":\"1768101142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:24+05:30"} [2026-01-11 08:42:24] [DEBUG] Ignoring event: delivered [2026-01-11 08:42:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzNzFGQ0UwMTA2NDNCMEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzNzFGQ0UwMTA2NDNCMEIxAA==\",\"timestamp\":\"1768101142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:27+05:30"} [2026-01-11 08:42:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzNzFGQ0UwMTA2NDNCMEIxAA== [2026-01-11 08:42:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:12:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDRkM0QUEwNTA0QTkzRjMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDRkM0QUEwNTA0QTkzRjMxAA==", "timestamp": "1768101147", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:42:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:42:29] [INFO] Sending instructions to 917202000200 [2026-01-11 08:42:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:42:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:42:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6c87d7b3e1e46ed9b19e1ccfc1bb276", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:42:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDRkM0QUEwNTA0QTkzRjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDRkM0QUEwNTA0QTkzRjMxAA==\",\"timestamp\":\"1768101147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:29+05:30"} [2026-01-11 08:42:30] [DEBUG] Ignoring event: delivered [2026-01-11 08:42:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:12:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFQkYxMjYzQUM3MDgzNTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFQkYxMjYzQUM3MDgzNTYwAA==", "timestamp": "1768101152", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:42:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:42:34] [INFO] Sending instructions to 917202000200 [2026-01-11 08:42:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:42:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:42:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df89cb1c50fc43499a4edb8296bc2099", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:42:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDRkM0QUEwNTA0QTkzRjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDRkM0QUEwNTA0QTkzRjMxAA==\",\"timestamp\":\"1768101147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:35+05:30"} [2026-01-11 08:42:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDRkM0QUEwNTA0QTkzRjMxAA== [2026-01-11 08:42:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFQkYxMjYzQUM3MDgzNTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFQkYxMjYzQUM3MDgzNTYwAA==\",\"timestamp\":\"1768101152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:35+05:30"} [2026-01-11 08:42:36] [DEBUG] Ignoring event: delivered [2026-01-11 08:42:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:42:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFQkYxMjYzQUM3MDgzNTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFQkYxMjYzQUM3MDgzNTYwAA==\",\"timestamp\":\"1768101152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:42:42+05:30"} [2026-01-11 08:42:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVFQkYxMjYzQUM3MDgzNTYwAA== [2026-01-11 08:43:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:13:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3QzhERTQ4QUMyODZFQzQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3QzhERTQ4QUMyODZFQzQ3AA==", "timestamp": "1768101188", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:43:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:43:10] [INFO] Sending instructions to 917202000200 [2026-01-11 08:43:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:43:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:43:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "208da259e77648f4a50788f6ffcf5a24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:43:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:43:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3QzhERTQ4QUMyODZFQzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3QzhERTQ4QUMyODZFQzQ3AA==\",\"timestamp\":\"1768101188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:43:11+05:30"} [2026-01-11 08:43:12] [DEBUG] Ignoring event: delivered [2026-01-11 08:43:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:43:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3QzhERTQ4QUMyODZFQzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3QzhERTQ4QUMyODZFQzQ3AA==\",\"timestamp\":\"1768101188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:43:11+05:30"} [2026-01-11 08:43:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3QzhERTQ4QUMyODZFQzQ3AA== [2026-01-11 08:43:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:13:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2NjY4MjFDQTAwMDk5QjJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2NjY4MjFDQTAwMDk5QjJGAA==", "timestamp": "1768101194", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:43:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:43:15] [INFO] Sending instructions to 917202000200 [2026-01-11 08:43:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:43:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:43:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a69444d0f23423688b50f3018b53af8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:43:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:43:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2NjY4MjFDQTAwMDk5QjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2NjY4MjFDQTAwMDk5QjJGAA==\",\"timestamp\":\"1768101194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:43:15+05:30"} [2026-01-11 08:43:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2NjY4MjFDQTAwMDk5QjJGAA== [2026-01-11 08:43:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:13:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEOTc3NkE2MjgzRUE2MkZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEOTc3NkE2MjgzRUE2MkZDAA==", "timestamp": "1768101199", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:43:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:43:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:43:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:43:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:43:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bca0d3fbf7b42fab486d4deee610d19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:43:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:43:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2NjY4MjFDQTAwMDk5QjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2NjY4MjFDQTAwMDk5QjJGAA==\",\"timestamp\":\"1768101194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:43:21+05:30"} [2026-01-11 08:43:22] [DEBUG] Ignoring event: delivered [2026-01-11 08:43:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEOTc3NkE2MjgzRUE2MkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEOTc3NkE2MjgzRUE2MkZDAA==\",\"timestamp\":\"1768101199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:43:21+05:30"} [2026-01-11 08:43:22] [DEBUG] Ignoring event: delivered [2026-01-11 08:43:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEOTc3NkE2MjgzRUE2MkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEOTc3NkE2MjgzRUE2MkZDAA==\",\"timestamp\":\"1768101199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:43:21+05:30"} [2026-01-11 08:43:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVEOTc3NkE2MjgzRUE2MkZDAA== [2026-01-11 08:43:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:13:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNEU5NUZDOUM3OUMxMzVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNEU5NUZDOUM3OUMxMzVGAA==", "timestamp": "1768101235", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:43:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:43:58] [INFO] Sending instructions to 917202000200 [2026-01-11 08:43:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:43:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:43:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "704fc45688654ecbafb0d0639cd8a5f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:44:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:43:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNEU5NUZDOUM3OUMxMzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNEU5NUZDOUM3OUMxMzVGAA==\",\"timestamp\":\"1768101235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:00+05:30"} [2026-01-11 08:44:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNEU5NUZDOUM3OUMxMzVGAA== [2026-01-11 08:44:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:43:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNEU5NUZDOUM3OUMxMzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNEU5NUZDOUM3OUMxMzVGAA==\",\"timestamp\":\"1768101235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:00+05:30"} [2026-01-11 08:44:01] [DEBUG] Ignoring event: delivered [2026-01-11 08:44:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:14:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5MEVERTI0NURBQTYyNzMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5MEVERTI0NURBQTYyNzMwAA==", "timestamp": "1768101241", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:44:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:44:03] [INFO] Sending instructions to 917202000200 [2026-01-11 08:44:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:44:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:44:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cadef26219ba4185bbf51042663b8179", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:44:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5MEVERTI0NURBQTYyNzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5MEVERTI0NURBQTYyNzMwAA==\",\"timestamp\":\"1768101241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:06+05:30"} [2026-01-11 08:44:07] [DEBUG] Ignoring event: delivered [2026-01-11 08:44:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5MEVERTI0NURBQTYyNzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5MEVERTI0NURBQTYyNzMwAA==\",\"timestamp\":\"1768101241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:06+05:30"} [2026-01-11 08:44:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5MEVERTI0NURBQTYyNzMwAA== [2026-01-11 08:44:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:14:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNkQyQ0QwMDdFMUY2RUYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNkQyQ0QwMDdFMUY2RUYxAA==", "timestamp": "1768101247", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:44:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:44:09] [INFO] Sending instructions to 917202000200 [2026-01-11 08:44:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:44:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:44:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0afdfa000634ea2979d005aa7ea6301", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:44:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNkQyQ0QwMDdFMUY2RUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNkQyQ0QwMDdFMUY2RUYxAA==\",\"timestamp\":\"1768101247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:09+05:30"} [2026-01-11 08:44:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNkQyQ0QwMDdFMUY2RUYxAA== [2026-01-11 08:44:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNkQyQ0QwMDdFMUY2RUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNkQyQ0QwMDdFMUY2RUYxAA==\",\"timestamp\":\"1768101247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:09+05:30"} [2026-01-11 08:44:10] [DEBUG] Ignoring event: delivered [2026-01-11 08:44:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:14:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQzM3ODhDMjQ1Q0UyNEFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQzM3ODhDMjQ1Q0UyNEFEAA==", "timestamp": "1768101252", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:44:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:44:14] [INFO] Sending instructions to 917202000200 [2026-01-11 08:44:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:44:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:44:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26b328f2dfde40739524cf49b0d5150c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:44:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQzM3ODhDMjQ1Q0UyNEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQzM3ODhDMjQ1Q0UyNEFEAA==\",\"timestamp\":\"1768101252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:16+05:30"} [2026-01-11 08:44:17] [DEBUG] Ignoring event: delivered [2026-01-11 08:44:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQzM3ODhDMjQ1Q0UyNEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQzM3ODhDMjQ1Q0UyNEFEAA==\",\"timestamp\":\"1768101252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:16+05:30"} [2026-01-11 08:44:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQzM3ODhDMjQ1Q0UyNEFEAA== [2026-01-11 08:44:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:14:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NEIxRTlGRDI5NDhBRTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NEIxRTlGRDI5NDhBRTY3AA==", "timestamp": "1768101289", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:44:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:44:50] [INFO] Sending instructions to 917202000200 [2026-01-11 08:44:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:44:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:44:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4b27494d581483db85375d89cd175be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:44:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NEIxRTlGRDI5NDhBRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NEIxRTlGRDI5NDhBRTY3AA==\",\"timestamp\":\"1768101289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:53+05:30"} [2026-01-11 08:44:53] [DEBUG] Ignoring event: delivered [2026-01-11 08:44:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NEIxRTlGRDI5NDhBRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NEIxRTlGRDI5NDhBRTY3AA==\",\"timestamp\":\"1768101289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:53+05:30"} [2026-01-11 08:44:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NEIxRTlGRDI5NDhBRTY3AA== [2026-01-11 08:44:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:14:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4RkExQzlEOTg5MTJCN0YxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4RkExQzlEOTg5MTJCN0YxAA==", "timestamp": "1768101295", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:44:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:44:56] [INFO] Sending instructions to 917202000200 [2026-01-11 08:44:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:44:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:44:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47bba76ff05f418c89456ce84710cd35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:44:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4RkExQzlEOTg5MTJCN0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4RkExQzlEOTg5MTJCN0YxAA==\",\"timestamp\":\"1768101295\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:58+05:30"} [2026-01-11 08:44:59] [DEBUG] Ignoring event: delivered [2026-01-11 08:44:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:44:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4RkExQzlEOTg5MTJCN0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4RkExQzlEOTg5MTJCN0YxAA==\",\"timestamp\":\"1768101295\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:44:58+05:30"} [2026-01-11 08:44:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc4RkExQzlEOTg5MTJCN0YxAA== [2026-01-11 08:45:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:15:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MDZEMkJENkY3NURFRkQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MDZEMkJENkY3NURFRkQ2AA==", "timestamp": "1768101300", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:45:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:45:02] [INFO] Sending instructions to 917202000200 [2026-01-11 08:45:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:45:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:45:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "750cbc8bfa05464eb61240bcb27e91ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MDZEMkJENkY3NURFRkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MDZEMkJENkY3NURFRkQ2AA==\",\"timestamp\":\"1768101300\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:03+05:30"} [2026-01-11 08:45:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MDZEMkJENkY3NURFRkQ2AA== [2026-01-11 08:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MDZEMkJENkY3NURFRkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MDZEMkJENkY3NURFRkQ2AA==\",\"timestamp\":\"1768101300\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:03+05:30"} [2026-01-11 08:45:03] [DEBUG] Ignoring event: delivered [2026-01-11 08:45:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:15:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRTYyM0IyRjZBOUNEQkFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRTYyM0IyRjZBOUNEQkFEAA==", "timestamp": "1768101306", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:45:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:45:08] [INFO] Sending instructions to 917202000200 [2026-01-11 08:45:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:45:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:45:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49ca873375cc40e79a413d7736c334a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:45:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRTYyM0IyRjZBOUNEQkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRTYyM0IyRjZBOUNEQkFEAA==\",\"timestamp\":\"1768101306\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:09+05:30"} [2026-01-11 08:45:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRTYyM0IyRjZBOUNEQkFEAA== [2026-01-11 08:45:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRTYyM0IyRjZBOUNEQkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRTYyM0IyRjZBOUNEQkFEAA==\",\"timestamp\":\"1768101306\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:09+05:30"} [2026-01-11 08:45:09] [DEBUG] Ignoring event: delivered [2026-01-11 08:45:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:15:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2OEVDNjZCQzYxQzFDRjNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2OEVDNjZCQzYxQzFDRjNEAA==", "timestamp": "1768101343", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:45:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:45:44] [INFO] Sending instructions to 917202000200 [2026-01-11 08:45:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:45:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:45:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8c0761a9dc24c71b76344361bb5914f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:45:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2OEVDNjZCQzYxQzFDRjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2OEVDNjZCQzYxQzFDRjNEAA==\",\"timestamp\":\"1768101343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:45+05:30"} [2026-01-11 08:45:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2OEVDNjZCQzYxQzFDRjNEAA== [2026-01-11 08:45:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2OEVDNjZCQzYxQzFDRjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2OEVDNjZCQzYxQzFDRjNEAA==\",\"timestamp\":\"1768101343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:45+05:30"} [2026-01-11 08:45:45] [DEBUG] Ignoring event: delivered [2026-01-11 08:45:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:15:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQjQ5QTYyODhCMkU1MUQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQjQ5QTYyODhCMkU1MUQ1AA==", "timestamp": "1768101349", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:45:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:45:50] [INFO] Sending instructions to 917202000200 [2026-01-11 08:45:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:45:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:45:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afd46fce4e7b47028ce85dd111618413", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:45:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQjQ5QTYyODhCMkU1MUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQjQ5QTYyODhCMkU1MUQ1AA==\",\"timestamp\":\"1768101349\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:50+05:30"} [2026-01-11 08:45:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQjQ5QTYyODhCMkU1MUQ1AA== [2026-01-11 08:45:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQjQ5QTYyODhCMkU1MUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBQjQ5QTYyODhCMkU1MUQ1AA==\",\"timestamp\":\"1768101349\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:50+05:30"} [2026-01-11 08:45:51] [DEBUG] Ignoring event: delivered [2026-01-11 08:45:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:15:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQkU1NjBEMkVFOTMzQzc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQkU1NjBEMkVFOTMzQzc5AA==", "timestamp": "1768101354", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:45:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:45:55] [INFO] Sending instructions to 917202000200 [2026-01-11 08:45:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:45:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:45:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b3ed04e591f4b4d986afd93a2585c6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQkU1NjBEMkVFOTMzQzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQkU1NjBEMkVFOTMzQzc5AA==\",\"timestamp\":\"1768101354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:55+05:30"} [2026-01-11 08:45:56] [DEBUG] Ignoring event: delivered [2026-01-11 08:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQkU1NjBEMkVFOTMzQzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQkU1NjBEMkVFOTMzQzc5AA==\",\"timestamp\":\"1768101354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:45:55+05:30"} [2026-01-11 08:45:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQkU1NjBEMkVFOTMzQzc5AA== [2026-01-11 08:46:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:16:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAzNTVFNzExOEZEQ0MxMUQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAzNTVFNzExOEZEQ0MxMUQ4AA==", "timestamp": "1768101391", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:46:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:46:33] [INFO] Sending instructions to 917202000200 [2026-01-11 08:46:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:46:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:46:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8df1ba004b4344069502a26aac192b77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:46:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAzNTVFNzExOEZEQ0MxMUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAzNTVFNzExOEZEQ0MxMUQ4AA==\",\"timestamp\":\"1768101391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:46:34+05:30"} [2026-01-11 08:46:34] [DEBUG] Ignoring event: delivered [2026-01-11 08:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:46:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAzNTVFNzExOEZEQ0MxMUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAzNTVFNzExOEZEQ0MxMUQ4AA==\",\"timestamp\":\"1768101391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:46:34+05:30"} [2026-01-11 08:46:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAzNTVFNzExOEZEQ0MxMUQ4AA== [2026-01-11 08:46:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:16:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4REZEQjYwRDNBQkFGMjMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4REZEQjYwRDNBQkFGMjMzAA==", "timestamp": "1768101397", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:46:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:46:38] [INFO] Sending instructions to 917202000200 [2026-01-11 08:46:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:46:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:46:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ccf3fbea5274a5da94c2a873e9a604b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:46:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:46:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4REZEQjYwRDNBQkFGMjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4REZEQjYwRDNBQkFGMjMzAA==\",\"timestamp\":\"1768101397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:46:39+05:30"} [2026-01-11 08:46:39] [DEBUG] Ignoring event: delivered [2026-01-11 08:46:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:46:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4REZEQjYwRDNBQkFGMjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4REZEQjYwRDNBQkFGMjMzAA==\",\"timestamp\":\"1768101397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:46:39+05:30"} [2026-01-11 08:46:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4REZEQjYwRDNBQkFGMjMzAA== [2026-01-11 08:46:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:16:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlFNjRFNDczQUYzMUM4MDBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlFNjRFNDczQUYzMUM4MDBCAA==", "timestamp": "1768101402", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:46:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:46:44] [INFO] Sending instructions to 917202000200 [2026-01-11 08:46:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:46:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:46:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d3aa856f39e49daa7516792e6d05b91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:46:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:46:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlFNjRFNDczQUYzMUM4MDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlFNjRFNDczQUYzMUM4MDBCAA==\",\"timestamp\":\"1768101402\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:46:45+05:30"} [2026-01-11 08:46:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlFNjRFNDczQUYzMUM4MDBCAA== [2026-01-11 08:46:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:46:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlFNjRFNDczQUYzMUM4MDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlFNjRFNDczQUYzMUM4MDBCAA==\",\"timestamp\":\"1768101402\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:46:45+05:30"} [2026-01-11 08:46:46] [DEBUG] Ignoring event: delivered [2026-01-11 08:47:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:17:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwODY5OEM3RUYwRjc1RUQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwODY5OEM3RUYwRjc1RUQxAA==", "timestamp": "1768101438", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:47:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:47:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:47:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:47:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:47:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "603c8efdce8d4a7ea4be0c2923304a08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:47:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwODY5OEM3RUYwRjc1RUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwODY5OEM3RUYwRjc1RUQxAA==\",\"timestamp\":\"1768101438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:47:23+05:30"} [2026-01-11 08:47:24] [DEBUG] Ignoring event: delivered [2026-01-11 08:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:47:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwODY5OEM3RUYwRjc1RUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwODY5OEM3RUYwRjc1RUQxAA==\",\"timestamp\":\"1768101438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:47:23+05:30"} [2026-01-11 08:47:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwODY5OEM3RUYwRjc1RUQxAA== [2026-01-11 08:47:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:17:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NzRCMjY0M0ExODMyOEE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NzRCMjY0M0ExODMyOEE2AA==", "timestamp": "1768101444", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:47:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:47:26] [INFO] Sending instructions to 917202000200 [2026-01-11 08:47:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:47:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:47:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b277ebbef8446619cd47689733618ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:47:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:47:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NzRCMjY0M0ExODMyOEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NzRCMjY0M0ExODMyOEE2AA==\",\"timestamp\":\"1768101444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:47:27+05:30"} [2026-01-11 08:47:28] [DEBUG] Ignoring event: delivered [2026-01-11 08:47:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:47:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NzRCMjY0M0ExODMyOEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NzRCMjY0M0ExODMyOEE2AA==\",\"timestamp\":\"1768101444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:47:27+05:30"} [2026-01-11 08:47:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY2NzRCMjY0M0ExODMyOEE2AA== [2026-01-11 08:47:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:17:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3QUVBMzIxQjAxN0NBOUY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3QUVBMzIxQjAxN0NBOUY5AA==", "timestamp": "1768101450", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:47:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:47:32] [INFO] Sending instructions to 917202000200 [2026-01-11 08:47:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:47:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:47:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "848b123115e4489992e14b351b53f5da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:47:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:47:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3QUVBMzIxQjAxN0NBOUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3QUVBMzIxQjAxN0NBOUY5AA==\",\"timestamp\":\"1768101450\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:47:35+05:30"} [2026-01-11 08:47:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3QUVBMzIxQjAxN0NBOUY5AA== [2026-01-11 08:47:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:47:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3QUVBMzIxQjAxN0NBOUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3QUVBMzIxQjAxN0NBOUY5AA==\",\"timestamp\":\"1768101450\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:47:35+05:30"} [2026-01-11 08:47:36] [DEBUG] Ignoring event: delivered [2026-01-11 08:47:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:17:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRkVEN0UwQ0YwNkM0NTQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRkVEN0UwQ0YwNkM0NTQyAA==", "timestamp": "1768101455", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:47:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:47:37] [INFO] Sending instructions to 917202000200 [2026-01-11 08:47:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:47:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:47:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "677d86df76f042ada2244627728bef55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:47:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRkVEN0UwQ0YwNkM0NTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRkVEN0UwQ0YwNkM0NTQyAA==\",\"timestamp\":\"1768101455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:47:37+05:30"} [2026-01-11 08:47:38] [DEBUG] Ignoring event: delivered [2026-01-11 08:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:47:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRkVEN0UwQ0YwNkM0NTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRkVEN0UwQ0YwNkM0NTQyAA==\",\"timestamp\":\"1768101455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:47:37+05:30"} [2026-01-11 08:47:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRkVEN0UwQ0YwNkM0NTQyAA== [2026-01-11 08:48:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:18:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4NkJDOEVCQzREMENFOEE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4NkJDOEVCQzREMENFOEE5AA==", "timestamp": "1768101492", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:48:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:48:14] [INFO] Sending instructions to 917202000200 [2026-01-11 08:48:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:48:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:48:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0633241e3e754e48827169310575a35b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:48:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:48:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4NkJDOEVCQzREMENFOEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4NkJDOEVCQzREMENFOEE5AA==\",\"timestamp\":\"1768101492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:48:15+05:30"} [2026-01-11 08:48:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4NkJDOEVCQzREMENFOEE5AA== [2026-01-11 08:48:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:48:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4NkJDOEVCQzREMENFOEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4NkJDOEVCQzREMENFOEE5AA==\",\"timestamp\":\"1768101492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:48:15+05:30"} [2026-01-11 08:48:16] [DEBUG] Ignoring event: delivered [2026-01-11 08:48:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:18:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBOUQzMTE1RDdBREMxOUE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBOUQzMTE1RDdBREMxOUE1AA==", "timestamp": "1768101498", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:48:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:48:19] [INFO] Sending instructions to 917202000200 [2026-01-11 08:48:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:48:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:48:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60e20de2ffb94802ad48952c55b0b843", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:48:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:48:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBOUQzMTE1RDdBREMxOUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBOUQzMTE1RDdBREMxOUE1AA==\",\"timestamp\":\"1768101498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:48:20+05:30"} [2026-01-11 08:48:21] [DEBUG] Ignoring event: delivered [2026-01-11 08:48:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:48:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBOUQzMTE1RDdBREMxOUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBOUQzMTE1RDdBREMxOUE1AA==\",\"timestamp\":\"1768101498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:48:20+05:30"} [2026-01-11 08:48:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBOUQzMTE1RDdBREMxOUE1AA== [2026-01-11 08:48:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:18:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDQjAwRjc0M0Q1MDE5Mjc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDQjAwRjc0M0Q1MDE5Mjc1AA==", "timestamp": "1768101503", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:48:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:48:25] [INFO] Sending instructions to 917202000200 [2026-01-11 08:48:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:48:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:48:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27b9cd4db9384576bc3d88ad1f00bef4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:48:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:48:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDQjAwRjc0M0Q1MDE5Mjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDQjAwRjc0M0Q1MDE5Mjc1AA==\",\"timestamp\":\"1768101503\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:48:25+05:30"} [2026-01-11 08:48:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDQjAwRjc0M0Q1MDE5Mjc1AA== [2026-01-11 08:48:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:48:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDQjAwRjc0M0Q1MDE5Mjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDQjAwRjc0M0Q1MDE5Mjc1AA==\",\"timestamp\":\"1768101503\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:48:25+05:30"} [2026-01-11 08:48:25] [DEBUG] Ignoring event: delivered [2026-01-11 08:49:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:19:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NDQzNDJCMTc1MzE5NTZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NDQzNDJCMTc1MzE5NTZCAA==", "timestamp": "1768101540", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:49:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:49:02] [INFO] Sending instructions to 917202000200 [2026-01-11 08:49:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:49:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:49:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b18da791a1b468ca03fd3f0ff2c35bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:49:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NDQzNDJCMTc1MzE5NTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NDQzNDJCMTc1MzE5NTZCAA==\",\"timestamp\":\"1768101540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:03+05:30"} [2026-01-11 08:49:04] [DEBUG] Ignoring event: delivered [2026-01-11 08:49:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NDQzNDJCMTc1MzE5NTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NDQzNDJCMTc1MzE5NTZCAA==\",\"timestamp\":\"1768101540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:03+05:30"} [2026-01-11 08:49:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NDQzNDJCMTc1MzE5NTZCAA== [2026-01-11 08:49:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:19:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0NTU2NjdGNEE0NzlDMTI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0NTU2NjdGNEE0NzlDMTI4AA==", "timestamp": "1768101546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:49:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:49:07] [INFO] Sending instructions to 917202000200 [2026-01-11 08:49:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:49:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:49:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a183564c4aca4149a927f569806c94cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:49:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0NTU2NjdGNEE0NzlDMTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0NTU2NjdGNEE0NzlDMTI4AA==\",\"timestamp\":\"1768101546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:08+05:30"} [2026-01-11 08:49:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0NTU2NjdGNEE0NzlDMTI4AA== [2026-01-11 08:49:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0NTU2NjdGNEE0NzlDMTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ0NTU2NjdGNEE0NzlDMTI4AA==\",\"timestamp\":\"1768101546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:08+05:30"} [2026-01-11 08:49:09] [DEBUG] Ignoring event: delivered [2026-01-11 08:49:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:19:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMUIzQTg3NTNGOUQ0M0UxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMUIzQTg3NTNGOUQ0M0UxAA==", "timestamp": "1768101551", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:49:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:49:13] [INFO] Sending instructions to 917202000200 [2026-01-11 08:49:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:49:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:49:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d815c9ba77b4691a51791c2e9ab50aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:49:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMUIzQTg3NTNGOUQ0M0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMUIzQTg3NTNGOUQ0M0UxAA==\",\"timestamp\":\"1768101551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:15+05:30"} [2026-01-11 08:49:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMUIzQTg3NTNGOUQ0M0UxAA== [2026-01-11 08:49:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMUIzQTg3NTNGOUQ0M0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMUIzQTg3NTNGOUQ0M0UxAA==\",\"timestamp\":\"1768101551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:15+05:30"} [2026-01-11 08:49:16] [DEBUG] Ignoring event: delivered [2026-01-11 08:49:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:19:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzNDRjA1QkRBOTdCN0QxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzNDRjA1QkRBOTdCN0QxAA==", "timestamp": "1768101588", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:49:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:49:50] [INFO] Sending instructions to 917202000200 [2026-01-11 08:49:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:49:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:49:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "819182729e824d728e7efa9011279ae3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:49:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzNDRjA1QkRBOTdCN0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzNDRjA1QkRBOTdCN0QxAA==\",\"timestamp\":\"1768101588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:50+05:30"} [2026-01-11 08:49:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzNDRjA1QkRBOTdCN0QxAA== [2026-01-11 08:49:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzNDRjA1QkRBOTdCN0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzNDRjA1QkRBOTdCN0QxAA==\",\"timestamp\":\"1768101588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:50+05:30"} [2026-01-11 08:49:51] [DEBUG] Ignoring event: delivered [2026-01-11 08:49:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:19:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0UxODQyOUIwRDQ4RkIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0UxODQyOUIwRDQ4RkIyAA==", "timestamp": "1768101593", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:49:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:49:55] [INFO] Sending instructions to 917202000200 [2026-01-11 08:49:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:49:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:49:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8aa402bcbb5347da86cf4ee1f7f3d216", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:49:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0UxODQyOUIwRDQ4RkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0UxODQyOUIwRDQ4RkIyAA==\",\"timestamp\":\"1768101593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:57+05:30"} [2026-01-11 08:49:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0UxODQyOUIwRDQ4RkIyAA== [2026-01-11 08:49:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:49:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0UxODQyOUIwRDQ4RkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0UxODQyOUIwRDQ4RkIyAA==\",\"timestamp\":\"1768101593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:49:57+05:30"} [2026-01-11 08:49:58] [DEBUG] Ignoring event: delivered [2026-01-11 08:50:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:20:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGRkNBREFDODQwNEYyQzExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGRkNBREFDODQwNEYyQzExAA==", "timestamp": "1768101598", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:50:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:50:00] [INFO] Sending instructions to 917202000200 [2026-01-11 08:50:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:50:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:50:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d818ddf94c04b78b916bd14d0722bb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:50:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGRkNBREFDODQwNEYyQzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGRkNBREFDODQwNEYyQzExAA==\",\"timestamp\":\"1768101598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:00+05:30"} [2026-01-11 08:50:00] [DEBUG] Ignoring event: delivered [2026-01-11 08:50:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGRkNBREFDODQwNEYyQzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGRkNBREFDODQwNEYyQzExAA==\",\"timestamp\":\"1768101598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:00+05:30"} [2026-01-11 08:50:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGRkNBREFDODQwNEYyQzExAA== [2026-01-11 08:50:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:20:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMzA0MEUzMDgzODc0N0EzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMzA0MEUzMDgzODc0N0EzAA==", "timestamp": "1768101604", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:50:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:50:05] [INFO] Sending instructions to 917202000200 [2026-01-11 08:50:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:50:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:50:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adb4a8db4fd44fd7a6fe033894c205f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:50:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMzA0MEUzMDgzODc0N0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMzA0MEUzMDgzODc0N0EzAA==\",\"timestamp\":\"1768101604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:07+05:30"} [2026-01-11 08:50:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMzA0MEUzMDgzODc0N0EzAA== [2026-01-11 08:50:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMzA0MEUzMDgzODc0N0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMzA0MEUzMDgzODc0N0EzAA==\",\"timestamp\":\"1768101604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:07+05:30"} [2026-01-11 08:50:07] [DEBUG] Ignoring event: delivered [2026-01-11 08:50:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:20:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMUMyMkExM0ExMTYwNTJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMUMyMkExM0ExMTYwNTJBAA==", "timestamp": "1768101609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:50:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:50:11] [INFO] Sending instructions to 917202000200 [2026-01-11 08:50:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:50:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:50:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "203f180cc6ff47adb1c24d354f18d942", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:50:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMUMyMkExM0ExMTYwNTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMUMyMkExM0ExMTYwNTJBAA==\",\"timestamp\":\"1768101609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:13+05:30"} [2026-01-11 08:50:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMUMyMkExM0ExMTYwNTJBAA== [2026-01-11 08:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMUMyMkExM0ExMTYwNTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxMUMyMkExM0ExMTYwNTJBAA==\",\"timestamp\":\"1768101609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:13+05:30"} [2026-01-11 08:50:14] [DEBUG] Ignoring event: delivered [2026-01-11 08:50:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:20:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OERFMTVGODAxNTdFRDdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OERFMTVGODAxNTdFRDdBAA==", "timestamp": "1768101615", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:50:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:50:16] [INFO] Sending instructions to 917202000200 [2026-01-11 08:50:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:50:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:50:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a689466b54548dcbda157b389361253", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:50:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OERFMTVGODAxNTdFRDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OERFMTVGODAxNTdFRDdBAA==\",\"timestamp\":\"1768101615\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:18+05:30"} [2026-01-11 08:50:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OERFMTVGODAxNTdFRDdBAA== [2026-01-11 08:50:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OERFMTVGODAxNTdFRDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OERFMTVGODAxNTdFRDdBAA==\",\"timestamp\":\"1768101615\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:18+05:30"} [2026-01-11 08:50:19] [DEBUG] Ignoring event: delivered [2026-01-11 08:50:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:20:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2RTAyNkZBRkYwMzRCRURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2RTAyNkZBRkYwMzRCRURBAA==", "timestamp": "1768101651", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:50:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:50:52] [INFO] Sending instructions to 917202000200 [2026-01-11 08:50:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:50:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:50:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6557ce038715436db2e18cb53606cebd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:50:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2RTAyNkZBRkYwMzRCRURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2RTAyNkZBRkYwMzRCRURBAA==\",\"timestamp\":\"1768101651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:54+05:30"} [2026-01-11 08:50:55] [DEBUG] Ignoring event: delivered [2026-01-11 08:50:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2RTAyNkZBRkYwMzRCRURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2RTAyNkZBRkYwMzRCRURBAA==\",\"timestamp\":\"1768101651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:50:54+05:30"} [2026-01-11 08:50:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2RTAyNkZBRkYwMzRCRURBAA== [2026-01-11 08:50:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:20:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5REVCODNBMzZDODFBMEYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5REVCODNBMzZDODFBMEYyAA==", "timestamp": "1768101656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:50:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:50:58] [INFO] Sending instructions to 917202000200 [2026-01-11 08:50:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:50:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:50:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbd9c215206f45d390160ecc706e86d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:51:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5REVCODNBMzZDODFBMEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5REVCODNBMzZDODFBMEYyAA==\",\"timestamp\":\"1768101656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:00+05:30"} [2026-01-11 08:51:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5REVCODNBMzZDODFBMEYyAA== [2026-01-11 08:51:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5REVCODNBMzZDODFBMEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5REVCODNBMzZDODFBMEYyAA==\",\"timestamp\":\"1768101656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:00+05:30"} [2026-01-11 08:51:01] [DEBUG] Ignoring event: delivered [2026-01-11 08:51:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:21:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyREI2NUFFNjVFRUQ3Qzg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyREI2NUFFNjVFRUQ3Qzg2AA==", "timestamp": "1768101692", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:51:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:51:34] [INFO] Sending instructions to 917202000200 [2026-01-11 08:51:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:51:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:51:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59600ad895ed46e39c122dc96dfc3624", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:51:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:51:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyREI2NUFFNjVFRUQ3Qzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyREI2NUFFNjVFRUQ3Qzg2AA==\",\"timestamp\":\"1768101692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:34+05:30"} [2026-01-11 08:51:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyREI2NUFFNjVFRUQ3Qzg2AA== [2026-01-11 08:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:51:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyREI2NUFFNjVFRUQ3Qzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyREI2NUFFNjVFRUQ3Qzg2AA==\",\"timestamp\":\"1768101692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:34+05:30"} [2026-01-11 08:51:36] [DEBUG] Ignoring event: delivered [2026-01-11 08:51:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:21:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREQkRCRjg4RkYxNDE0QkQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREQkRCRjg4RkYxNDE0QkQyAA==", "timestamp": "1768101698", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:51:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:51:39] [INFO] Sending instructions to 917202000200 [2026-01-11 08:51:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:51:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:51:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "062f0b4dcb78476d81cbd2fc624bc42d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:51:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREQkRCRjg4RkYxNDE0QkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREQkRCRjg4RkYxNDE0QkQyAA==\",\"timestamp\":\"1768101698\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:39+05:30"} [2026-01-11 08:51:40] [DEBUG] Ignoring event: delivered [2026-01-11 08:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:51:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREQkRCRjg4RkYxNDE0QkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREQkRCRjg4RkYxNDE0QkQyAA==\",\"timestamp\":\"1768101698\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:39+05:30"} [2026-01-11 08:51:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREQkRCRjg4RkYxNDE0QkQyAA== [2026-01-11 08:51:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:21:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1M0ZENzU2NTQzNjNBQjJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1M0ZENzU2NTQzNjNBQjJFAA==", "timestamp": "1768101703", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:51:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:51:45] [INFO] Sending instructions to 917202000200 [2026-01-11 08:51:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:51:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:51:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd5dd4f15b814b6397538dffa9cd73c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1M0ZENzU2NTQzNjNBQjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1M0ZENzU2NTQzNjNBQjJFAA==\",\"timestamp\":\"1768101703\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:45+05:30"} [2026-01-11 08:51:46] [DEBUG] Ignoring event: delivered [2026-01-11 08:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1M0ZENzU2NTQzNjNBQjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1M0ZENzU2NTQzNjNBQjJFAA==\",\"timestamp\":\"1768101703\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:45+05:30"} [2026-01-11 08:51:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1M0ZENzU2NTQzNjNBQjJFAA== [2026-01-11 08:51:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:21:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0M0EzNkQ2OTk3ODBFNzRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0M0EzNkQ2OTk3ODBFNzRDAA==", "timestamp": "1768101708", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:51:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:51:50] [INFO] Sending instructions to 917202000200 [2026-01-11 08:51:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:51:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:51:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "baf7e8bc4b8f4ed1af540b5797744ccd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:51:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:51:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0M0EzNkQ2OTk3ODBFNzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0M0EzNkQ2OTk3ODBFNzRDAA==\",\"timestamp\":\"1768101708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:50+05:30"} [2026-01-11 08:51:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0M0EzNkQ2OTk3ODBFNzRDAA== [2026-01-11 08:51:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:51:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0M0EzNkQ2OTk3ODBFNzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0M0EzNkQ2OTk3ODBFNzRDAA==\",\"timestamp\":\"1768101708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:51:50+05:30"} [2026-01-11 08:51:51] [DEBUG] Ignoring event: delivered [2026-01-11 08:52:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:22:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFMzMxQ0JFRTk1NjlGNkMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFMzMxQ0JFRTk1NjlGNkMwAA==", "timestamp": "1768101744", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:52:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:52:26] [INFO] Sending instructions to 917202000200 [2026-01-11 08:52:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:52:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:52:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFMzMxQ0JFRTk1NjlGNkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFMzMxQ0JFRTk1NjlGNkMwAA==\",\"timestamp\":\"1768101744\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:26+05:30"} [2026-01-11 08:52:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFMzMxQ0JFRTk1NjlGNkMwAA== [2026-01-11 08:52:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFMzMxQ0JFRTk1NjlGNkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhFMzMxQ0JFRTk1NjlGNkMwAA==\",\"timestamp\":\"1768101744\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:26+05:30"} [2026-01-11 08:52:26] [DEBUG] Ignoring event: delivered [2026-01-11 08:52:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "795a6016ae3f48c99319c62a2461b1fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:52:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:22:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0MjRGMzg4MDREMkJFOEY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0MjRGMzg4MDREMkJFOEY1AA==", "timestamp": "1768101750", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:52:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:52:31] [INFO] Sending instructions to 917202000200 [2026-01-11 08:52:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:52:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:52:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40d00df1e6fa4b48b3c8692db0922214", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:52:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0MjRGMzg4MDREMkJFOEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0MjRGMzg4MDREMkJFOEY1AA==\",\"timestamp\":\"1768101750\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:32+05:30"} [2026-01-11 08:52:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0MjRGMzg4MDREMkJFOEY1AA== [2026-01-11 08:52:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0MjRGMzg4MDREMkJFOEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0MjRGMzg4MDREMkJFOEY1AA==\",\"timestamp\":\"1768101750\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:32+05:30"} [2026-01-11 08:52:32] [DEBUG] Ignoring event: delivered [2026-01-11 08:52:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:22:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0NkE4Q0NCMEJDRTVFRTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0NkE4Q0NCMEJDRTVFRTYwAA==", "timestamp": "1768101755", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:52:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:52:37] [INFO] Sending instructions to 917202000200 [2026-01-11 08:52:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:52:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:52:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6504b68ee6aa49cfa47eb79e1c24fd22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0NkE4Q0NCMEJDRTVFRTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0NkE4Q0NCMEJDRTVFRTYwAA==\",\"timestamp\":\"1768101755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:38+05:30"} [2026-01-11 08:52:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0NkE4Q0NCMEJDRTVFRTYwAA== [2026-01-11 08:52:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0NkE4Q0NCMEJDRTVFRTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0NkE4Q0NCMEJDRTVFRTYwAA==\",\"timestamp\":\"1768101755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:38+05:30"} [2026-01-11 08:52:39] [DEBUG] Ignoring event: delivered [2026-01-11 08:52:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:22:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjY0MjUwODBEMUVFOEY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjY0MjUwODBEMUVFOEY3AA==", "timestamp": "1768101760", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:52:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:52:42] [INFO] Sending instructions to 917202000200 [2026-01-11 08:52:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:52:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:52:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "205b8abc4053472fa080f7915657040c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:52:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjY0MjUwODBEMUVFOEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjY0MjUwODBEMUVFOEY3AA==\",\"timestamp\":\"1768101760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:42+05:30"} [2026-01-11 08:52:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjY0MjUwODBEMUVFOEY3AA== [2026-01-11 08:52:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjY0MjUwODBEMUVFOEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjY0MjUwODBEMUVFOEY3AA==\",\"timestamp\":\"1768101760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:42+05:30"} [2026-01-11 08:52:43] [DEBUG] Ignoring event: delivered [2026-01-11 08:52:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:22:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NDdCREMwMTRGODg4Mzg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NDdCREMwMTRGODg4Mzg3AA==", "timestamp": "1768101765", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:52:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:52:47] [INFO] Sending instructions to 917202000200 [2026-01-11 08:52:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:52:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:52:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f96824ac40434fa7a5dc6235ae1ac371", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NDdCREMwMTRGODg4Mzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NDdCREMwMTRGODg4Mzg3AA==\",\"timestamp\":\"1768101765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:49+05:30"} [2026-01-11 08:52:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NDdCREMwMTRGODg4Mzg3AA== [2026-01-11 08:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NDdCREMwMTRGODg4Mzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3NDdCREMwMTRGODg4Mzg3AA==\",\"timestamp\":\"1768101765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:49+05:30"} [2026-01-11 08:52:49] [DEBUG] Ignoring event: delivered [2026-01-11 08:52:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:22:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEOTFCODEyMTY4RUZBMzFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEOTFCODEyMTY4RUZBMzFCAA==", "timestamp": "1768101771", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:52:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:52:52] [INFO] Sending instructions to 917202000200 [2026-01-11 08:52:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:52:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:52:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "295ddc674068410fa7505c99948085a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:52:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEOTFCODEyMTY4RUZBMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEOTFCODEyMTY4RUZBMzFCAA==\",\"timestamp\":\"1768101771\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:53+05:30"} [2026-01-11 08:52:54] [DEBUG] Ignoring event: delivered [2026-01-11 08:52:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEOTFCODEyMTY4RUZBMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEOTFCODEyMTY4RUZBMzFCAA==\",\"timestamp\":\"1768101771\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:52:53+05:30"} [2026-01-11 08:52:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEOTFCODEyMTY4RUZBMzFCAA== [2026-01-11 08:52:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:22:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERkZGMkY1MTBERDE5NEU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERkZGMkY1MTBERDE5NEU3AA==", "timestamp": "1768101777", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:52:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:52:58] [INFO] Sending instructions to 917202000200 [2026-01-11 08:52:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:52:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:52:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "775858ed85214a088f6351f17b19489e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:53:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERkZGMkY1MTBERDE5NEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERkZGMkY1MTBERDE5NEU3AA==\",\"timestamp\":\"1768101777\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:53:00+05:30"} [2026-01-11 08:53:01] [DEBUG] Ignoring event: delivered [2026-01-11 08:53:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:52:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERkZGMkY1MTBERDE5NEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERkZGMkY1MTBERDE5NEU3AA==\",\"timestamp\":\"1768101777\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:53:00+05:30"} [2026-01-11 08:53:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERkZGMkY1MTBERDE5NEU3AA== [2026-01-11 08:53:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:23:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQ0REMkQ5MUU5NUU4MUQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQ0REMkQ5MUU5NUU4MUQzAA==", "timestamp": "1768101813", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:53:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:53:34] [INFO] Sending instructions to 917202000200 [2026-01-11 08:53:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:53:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:53:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f0958abebad4c75958521099ac9bf88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:53:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQ0REMkQ5MUU5NUU4MUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQ0REMkQ5MUU5NUU4MUQzAA==\",\"timestamp\":\"1768101813\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:53:36+05:30"} [2026-01-11 08:53:37] [DEBUG] Ignoring event: delivered [2026-01-11 08:53:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQ0REMkQ5MUU5NUU4MUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQ0REMkQ5MUU5NUU4MUQzAA==\",\"timestamp\":\"1768101813\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:53:36+05:30"} [2026-01-11 08:53:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQ0REMkQ5MUU5NUU4MUQzAA== [2026-01-11 08:53:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:23:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMyRTY4RTAzRjdDQ0I4OUVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMyRTY4RTAzRjdDQ0I4OUVCAA==", "timestamp": "1768101818", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:53:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:53:40] [INFO] Sending instructions to 917202000200 [2026-01-11 08:53:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:53:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:53:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc0ae95b74b54c59b0ba3c6c7ca3aee2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:53:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMyRTY4RTAzRjdDQ0I4OUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMyRTY4RTAzRjdDQ0I4OUVCAA==\",\"timestamp\":\"1768101818\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:53:40+05:30"} [2026-01-11 08:53:40] [DEBUG] Ignoring event: delivered [2026-01-11 08:53:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMyRTY4RTAzRjdDQ0I4OUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMyRTY4RTAzRjdDQ0I4OUVCAA==\",\"timestamp\":\"1768101818\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:53:40+05:30"} [2026-01-11 08:53:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMyRTY4RTAzRjdDQ0I4OUVCAA== [2026-01-11 08:54:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:24:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzM1QkUyQ0U3REUwRDRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzM1QkUyQ0U3REUwRDRGAA==", "timestamp": "1768101854", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:54:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:54:15] [INFO] Sending instructions to 917202000200 [2026-01-11 08:54:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:54:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:54:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96b7d3b037b1484780f2b25a2b897a61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:54:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzM1QkUyQ0U3REUwRDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzM1QkUyQ0U3REUwRDRGAA==\",\"timestamp\":\"1768101854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:54:16+05:30"} [2026-01-11 08:54:17] [DEBUG] Ignoring event: delivered [2026-01-11 08:54:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzM1QkUyQ0U3REUwRDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzM1QkUyQ0U3REUwRDRGAA==\",\"timestamp\":\"1768101854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:54:16+05:30"} [2026-01-11 08:54:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzNzM1QkUyQ0U3REUwRDRGAA== [2026-01-11 08:54:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:24:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzOTE1QkUwQjZEMTczNzE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzOTE1QkUwQjZEMTczNzE0AA==", "timestamp": "1768101859", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:54:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:54:21] [INFO] Sending instructions to 917202000200 [2026-01-11 08:54:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:54:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:54:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c36e778674a04f1eaa3f7878d86f77ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:54:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzOTE1QkUwQjZEMTczNzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzOTE1QkUwQjZEMTczNzE0AA==\",\"timestamp\":\"1768101859\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:54:21+05:30"} [2026-01-11 08:54:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzOTE1QkUwQjZEMTczNzE0AA== [2026-01-11 08:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:54:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzOTE1QkUwQjZEMTczNzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMzOTE1QkUwQjZEMTczNzE0AA==\",\"timestamp\":\"1768101859\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:54:21+05:30"} [2026-01-11 08:54:22] [DEBUG] Ignoring event: delivered [2026-01-11 08:54:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:24:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzcwMkE0MzUxQkQxRUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzcwMkE0MzUxQkQxRUMxAA==", "timestamp": "1768101864", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:54:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:54:26] [INFO] Sending instructions to 917202000200 [2026-01-11 08:54:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:54:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:54:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01d72d578e3c4c2d95d422cbdd3a0919", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:54:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:54:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzcwMkE0MzUxQkQxRUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzcwMkE0MzUxQkQxRUMxAA==\",\"timestamp\":\"1768101864\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:54:26+05:30"} [2026-01-11 08:54:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzcwMkE0MzUxQkQxRUMxAA== [2026-01-11 08:54:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:54:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzcwMkE0MzUxQkQxRUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzcwMkE0MzUxQkQxRUMxAA==\",\"timestamp\":\"1768101864\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:54:26+05:30"} [2026-01-11 08:54:27] [DEBUG] Ignoring event: delivered [2026-01-11 08:55:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:25:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQjU2QTQ3NzhEQjUzRDZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQjU2QTQ3NzhEQjUzRDZCAA==", "timestamp": "1768101900", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:55:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:55:02] [INFO] Sending instructions to 917202000200 [2026-01-11 08:55:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:55:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:55:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb79ffb19c104a1c965bef8ee9c64b23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQjU2QTQ3NzhEQjUzRDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQjU2QTQ3NzhEQjUzRDZCAA==\",\"timestamp\":\"1768101900\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:03+05:30"} [2026-01-11 08:55:03] [DEBUG] Ignoring event: delivered [2026-01-11 08:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQjU2QTQ3NzhEQjUzRDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQjU2QTQ3NzhEQjUzRDZCAA==\",\"timestamp\":\"1768101900\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:02+05:30"} [2026-01-11 08:55:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQjU2QTQ3NzhEQjUzRDZCAA== [2026-01-11 08:55:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:25:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5RTE1OUMyQ0RDNDcyODhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5RTE1OUMyQ0RDNDcyODhGAA==", "timestamp": "1768101906", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:55:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:55:07] [INFO] Sending instructions to 917202000200 [2026-01-11 08:55:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:55:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:55:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "451bf7938d96471ea8efd4bd493fc2a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:55:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5RTE1OUMyQ0RDNDcyODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5RTE1OUMyQ0RDNDcyODhGAA==\",\"timestamp\":\"1768101906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:09+05:30"} [2026-01-11 08:55:10] [DEBUG] Ignoring event: delivered [2026-01-11 08:55:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5RTE1OUMyQ0RDNDcyODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5RTE1OUMyQ0RDNDcyODhGAA==\",\"timestamp\":\"1768101906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:09+05:30"} [2026-01-11 08:55:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5RTE1OUMyQ0RDNDcyODhGAA== [2026-01-11 08:55:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:25:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1OTZFNUVEMzY4MUUyNkFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1OTZFNUVEMzY4MUUyNkFGAA==", "timestamp": "1768101911", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:55:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:55:13] [INFO] Sending instructions to 917202000200 [2026-01-11 08:55:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:55:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:55:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1OTZFNUVEMzY4MUUyNkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1OTZFNUVEMzY4MUUyNkFGAA==\",\"timestamp\":\"1768101911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:13+05:30"} [2026-01-11 08:55:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1OTZFNUVEMzY4MUUyNkFGAA== [2026-01-11 08:55:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1OTZFNUVEMzY4MUUyNkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1OTZFNUVEMzY4MUUyNkFGAA==\",\"timestamp\":\"1768101911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:13+05:30"} [2026-01-11 08:55:13] [DEBUG] Ignoring event: delivered [2026-01-11 08:55:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d214b59c11b24bc6b40fc6898b6285e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:55:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:25:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1OTQ4RDdFOTIwOEY1QzBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1OTQ4RDdFOTIwOEY1QzBDAA==", "timestamp": "1768101917", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:55:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:55:19] [INFO] Sending instructions to 917202000200 [2026-01-11 08:55:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:55:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:55:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e93c0e803834bffae88cb459817fb14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:55:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1OTQ4RDdFOTIwOEY1QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1OTQ4RDdFOTIwOEY1QzBDAA==\",\"timestamp\":\"1768101917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:21+05:30"} [2026-01-11 08:55:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1OTQ4RDdFOTIwOEY1QzBDAA== [2026-01-11 08:55:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1OTQ4RDdFOTIwOEY1QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1OTQ4RDdFOTIwOEY1QzBDAA==\",\"timestamp\":\"1768101917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:21+05:30"} [2026-01-11 08:55:22] [DEBUG] Ignoring event: delivered [2026-01-11 08:55:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:25:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVCRDc4Nzk1RkU5QTgyOTg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVCRDc4Nzk1RkU5QTgyOTg2AA==", "timestamp": "1768101953", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:55:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:55:55] [INFO] Sending instructions to 917202000200 [2026-01-11 08:55:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:55:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:55:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e03139837544ea9a6db8b03fd8f6eb8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:55:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVCRDc4Nzk1RkU5QTgyOTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVCRDc4Nzk1RkU5QTgyOTg2AA==\",\"timestamp\":\"1768101953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:55+05:30"} [2026-01-11 08:55:56] [DEBUG] Ignoring event: delivered [2026-01-11 08:55:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVCRDc4Nzk1RkU5QTgyOTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVCRDc4Nzk1RkU5QTgyOTg2AA==\",\"timestamp\":\"1768101953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:55:55+05:30"} [2026-01-11 08:55:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVCRDc4Nzk1RkU5QTgyOTg2AA== [2026-01-11 08:56:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:26:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4MDY1NkJBRjRENUREMzdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4MDY1NkJBRjRENUREMzdBAA==", "timestamp": "1768101959", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:56:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:56:00] [INFO] Sending instructions to 917202000200 [2026-01-11 08:56:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:56:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:56:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5833d740eb945468063436284ca0642", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:56:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4MDY1NkJBRjRENUREMzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4MDY1NkJBRjRENUREMzdBAA==\",\"timestamp\":\"1768101959\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:01+05:30"} [2026-01-11 08:56:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4MDY1NkJBRjRENUREMzdBAA== [2026-01-11 08:56:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4MDY1NkJBRjRENUREMzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4MDY1NkJBRjRENUREMzdBAA==\",\"timestamp\":\"1768101959\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:01+05:30"} [2026-01-11 08:56:02] [DEBUG] Ignoring event: delivered [2026-01-11 08:56:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:26:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4ODUyNDc2RTNBQzkwNkMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4ODUyNDc2RTNBQzkwNkMwAA==", "timestamp": "1768101964", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:56:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:56:06] [INFO] Sending instructions to 917202000200 [2026-01-11 08:56:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:56:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:56:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6dca748c33be48daa29f32fae52eff77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4ODUyNDc2RTNBQzkwNkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4ODUyNDc2RTNBQzkwNkMwAA==\",\"timestamp\":\"1768101964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:06+05:30"} [2026-01-11 08:56:06] [DEBUG] Ignoring event: delivered [2026-01-11 08:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4ODUyNDc2RTNBQzkwNkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4ODUyNDc2RTNBQzkwNkMwAA==\",\"timestamp\":\"1768101964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:06+05:30"} [2026-01-11 08:56:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4ODUyNDc2RTNBQzkwNkMwAA== [2026-01-11 08:56:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:26:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5MEQ1NDk4MEJERTdFMzM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5MEQ1NDk4MEJERTdFMzM5AA==", "timestamp": "1768101969", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:56:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:56:11] [INFO] Sending instructions to 917202000200 [2026-01-11 08:56:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:56:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:56:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "301089055ab94167bb3554962b0ad414", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:56:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5MEQ1NDk4MEJERTdFMzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5MEQ1NDk4MEJERTdFMzM5AA==\",\"timestamp\":\"1768101969\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:12+05:30"} [2026-01-11 08:56:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5MEQ1NDk4MEJERTdFMzM5AA== [2026-01-11 08:56:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5MEQ1NDk4MEJERTdFMzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5MEQ1NDk4MEJERTdFMzM5AA==\",\"timestamp\":\"1768101969\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:12+05:30"} [2026-01-11 08:56:12] [DEBUG] Ignoring event: delivered [2026-01-11 08:56:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:26:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMDZCQTA4QTQ1MjY1MjA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMDZCQTA4QTQ1MjY1MjA0AA==", "timestamp": "1768101974", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:56:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:56:16] [INFO] Sending instructions to 917202000200 [2026-01-11 08:56:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:56:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:56:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8490af2b3894b8187659eae6edee6bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:56:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMDZCQTA4QTQ1MjY1MjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMDZCQTA4QTQ1MjY1MjA0AA==\",\"timestamp\":\"1768101974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:17+05:30"} [2026-01-11 08:56:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMDZCQTA4QTQ1MjY1MjA0AA== [2026-01-11 08:56:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMDZCQTA4QTQ1MjY1MjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMDZCQTA4QTQ1MjY1MjA0AA==\",\"timestamp\":\"1768101974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:17+05:30"} [2026-01-11 08:56:18] [DEBUG] Ignoring event: delivered [2026-01-11 08:56:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:26:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDNTdENDhBMjUxNzgyMzg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDNTdENDhBMjUxNzgyMzg5AA==", "timestamp": "1768102010", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:56:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:56:52] [INFO] Sending instructions to 917202000200 [2026-01-11 08:56:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:56:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:56:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eddcbf7db91e4f448f159767d0221dab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:56:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDNTdENDhBMjUxNzgyMzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDNTdENDhBMjUxNzgyMzg5AA==\",\"timestamp\":\"1768102010\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:52+05:30"} [2026-01-11 08:56:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDNTdENDhBMjUxNzgyMzg5AA== [2026-01-11 08:56:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDNTdENDhBMjUxNzgyMzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDNTdENDhBMjUxNzgyMzg5AA==\",\"timestamp\":\"1768102010\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:53+05:30"} [2026-01-11 08:56:53] [DEBUG] Ignoring event: delivered [2026-01-11 08:56:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:26:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNTU0NjYzMTZGMTIyQjU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNTU0NjYzMTZGMTIyQjU2AA==", "timestamp": "1768102016", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:56:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:56:57] [INFO] Sending instructions to 917202000200 [2026-01-11 08:56:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:56:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:56:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a374584724ca4db58f9a5b0bba93e9be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:56:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNTU0NjYzMTZGMTIyQjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNTU0NjYzMTZGMTIyQjU2AA==\",\"timestamp\":\"1768102016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:58+05:30"} [2026-01-11 08:56:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNTU0NjYzMTZGMTIyQjU2AA== [2026-01-11 08:56:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNTU0NjYzMTZGMTIyQjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyNTU0NjYzMTZGMTIyQjU2AA==\",\"timestamp\":\"1768102016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:56:58+05:30"} [2026-01-11 08:56:59] [DEBUG] Ignoring event: delivered [2026-01-11 08:57:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:27:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxOUEwM0NBNzE1NkM2NjczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxOUEwM0NBNzE1NkM2NjczAA==", "timestamp": "1768102021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:57:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:57:03] [INFO] Sending instructions to 917202000200 [2026-01-11 08:57:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:57:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:57:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c04b8d52795437ca36d469b184c00f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:57:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxOUEwM0NBNzE1NkM2NjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxOUEwM0NBNzE1NkM2NjczAA==\",\"timestamp\":\"1768102021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:04+05:30"} [2026-01-11 08:57:04] [DEBUG] Ignoring event: delivered [2026-01-11 08:57:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxOUEwM0NBNzE1NkM2NjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxOUEwM0NBNzE1NkM2NjczAA==\",\"timestamp\":\"1768102021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:04+05:30"} [2026-01-11 08:57:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxOUEwM0NBNzE1NkM2NjczAA== [2026-01-11 08:57:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:27:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCODZEOTI4RDgyNjcwM0FBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCODZEOTI4RDgyNjcwM0FBAA==", "timestamp": "1768102057", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:57:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:57:39] [INFO] Sending instructions to 917202000200 [2026-01-11 08:57:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:57:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:57:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbc38807c65d4ae0a3e62166d7851bff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:57:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCODZEOTI4RDgyNjcwM0FBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCODZEOTI4RDgyNjcwM0FBAA==\",\"timestamp\":\"1768102057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:39+05:30"} [2026-01-11 08:57:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCODZEOTI4RDgyNjcwM0FBAA== [2026-01-11 08:57:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCODZEOTI4RDgyNjcwM0FBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCODZEOTI4RDgyNjcwM0FBAA==\",\"timestamp\":\"1768102057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:39+05:30"} [2026-01-11 08:57:39] [DEBUG] Ignoring event: delivered [2026-01-11 08:57:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:27:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCMkE0RUVFREJEM0UxRTJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCMkE0RUVFREJEM0UxRTJFAA==", "timestamp": "1768102062", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:57:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:57:44] [INFO] Sending instructions to 917202000200 [2026-01-11 08:57:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:57:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:57:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffc61891e2af4bc690241ccacd83e135", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:57:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCMkE0RUVFREJEM0UxRTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCMkE0RUVFREJEM0UxRTJFAA==\",\"timestamp\":\"1768102062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:45+05:30"} [2026-01-11 08:57:45] [DEBUG] Ignoring event: delivered [2026-01-11 08:57:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCMkE0RUVFREJEM0UxRTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCMkE0RUVFREJEM0UxRTJFAA==\",\"timestamp\":\"1768102062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:45+05:30"} [2026-01-11 08:57:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCMkE0RUVFREJEM0UxRTJFAA== [2026-01-11 08:57:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:27:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyM0Q1MjBFNzAyREUyRDA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyM0Q1MjBFNzAyREUyRDA5AA==", "timestamp": "1768102068", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:57:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:57:49] [INFO] Sending instructions to 917202000200 [2026-01-11 08:57:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:57:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:57:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e423a380de184ec8a86e69859ed7a617", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:57:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyM0Q1MjBFNzAyREUyRDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyM0Q1MjBFNzAyREUyRDA5AA==\",\"timestamp\":\"1768102068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:51+05:30"} [2026-01-11 08:57:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyM0Q1MjBFNzAyREUyRDA5AA== [2026-01-11 08:57:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyM0Q1MjBFNzAyREUyRDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyM0Q1MjBFNzAyREUyRDA5AA==\",\"timestamp\":\"1768102068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:51+05:30"} [2026-01-11 08:57:51] [DEBUG] Ignoring event: delivered [2026-01-11 08:57:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:27:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxRTQzOUE3NkVDNjFFQjhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxRTQzOUE3NkVDNjFFQjhEAA==", "timestamp": "1768102073", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:57:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:57:55] [INFO] Sending instructions to 917202000200 [2026-01-11 08:57:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:57:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:57:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0137a6bd9924ff6b3c4e1b9e3c814d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:57:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxRTQzOUE3NkVDNjFFQjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxRTQzOUE3NkVDNjFFQjhEAA==\",\"timestamp\":\"1768102073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:56+05:30"} [2026-01-11 08:57:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxRTQzOUE3NkVDNjFFQjhEAA== [2026-01-11 08:57:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:57:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxRTQzOUE3NkVDNjFFQjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxRTQzOUE3NkVDNjFFQjhEAA==\",\"timestamp\":\"1768102073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:57:56+05:30"} [2026-01-11 08:57:57] [DEBUG] Ignoring event: delivered [2026-01-11 08:58:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:28:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFQzZBMjBDRDMxNTA5NzlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFQzZBMjBDRDMxNTA5NzlCAA==", "timestamp": "1768102109", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:58:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:58:31] [INFO] Sending instructions to 917202000200 [2026-01-11 08:58:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:58:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:58:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95e444c056a44697b30db0289ef5fbf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFQzZBMjBDRDMxNTA5NzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFQzZBMjBDRDMxNTA5NzlCAA==\",\"timestamp\":\"1768102109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:31+05:30"} [2026-01-11 08:58:32] [DEBUG] Ignoring event: delivered [2026-01-11 08:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFQzZBMjBDRDMxNTA5NzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFQzZBMjBDRDMxNTA5NzlCAA==\",\"timestamp\":\"1768102109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:31+05:30"} [2026-01-11 08:58:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJFQzZBMjBDRDMxNTA5NzlCAA== [2026-01-11 08:58:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:28:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk2RDIyNjNFNUI4OTYxMDhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk2RDIyNjNFNUI4OTYxMDhDAA==", "timestamp": "1768102115", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:58:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:58:36] [INFO] Sending instructions to 917202000200 [2026-01-11 08:58:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:58:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:58:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c4f3f06e3704e0abc6391901b3ca555", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:58:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk2RDIyNjNFNUI4OTYxMDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk2RDIyNjNFNUI4OTYxMDhDAA==\",\"timestamp\":\"1768102115\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:37+05:30"} [2026-01-11 08:58:38] [DEBUG] Ignoring event: delivered [2026-01-11 08:58:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk2RDIyNjNFNUI4OTYxMDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk2RDIyNjNFNUI4OTYxMDhDAA==\",\"timestamp\":\"1768102115\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:37+05:30"} [2026-01-11 08:58:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk2RDIyNjNFNUI4OTYxMDhDAA== [2026-01-11 08:58:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:28:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0I5NUMzQjZBMTRFMUY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0I5NUMzQjZBMTRFMUY1AA==", "timestamp": "1768102120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:58:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:58:41] [INFO] Sending instructions to 917202000200 [2026-01-11 08:58:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:58:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:58:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d9ca3c1a787430bb980011c58cd47db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:58:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0I5NUMzQjZBMTRFMUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0I5NUMzQjZBMTRFMUY1AA==\",\"timestamp\":\"1768102120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:43+05:30"} [2026-01-11 08:58:43] [DEBUG] Ignoring event: delivered [2026-01-11 08:58:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0I5NUMzQjZBMTRFMUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0I5NUMzQjZBMTRFMUY1AA==\",\"timestamp\":\"1768102120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:43+05:30"} [2026-01-11 08:58:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxM0I5NUMzQjZBMTRFMUY1AA== [2026-01-11 08:58:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:28:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QTdEQzVBQTFDNDE3MDM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QTdEQzVBQTFDNDE3MDM4AA==", "timestamp": "1768102125", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:58:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:58:47] [INFO] Sending instructions to 917202000200 [2026-01-11 08:58:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:58:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:58:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9934b743d5574bc19ed60993df8d9a04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QTdEQzVBQTFDNDE3MDM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QTdEQzVBQTFDNDE3MDM4AA==\",\"timestamp\":\"1768102125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:47+05:30"} [2026-01-11 08:58:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QTdEQzVBQTFDNDE3MDM4AA== [2026-01-11 08:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QTdEQzVBQTFDNDE3MDM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QTdEQzVBQTFDNDE3MDM4AA==\",\"timestamp\":\"1768102125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:47+05:30"} [2026-01-11 08:58:47] [DEBUG] Ignoring event: delivered [2026-01-11 08:58:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:28:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwOUNDNzVGQzNDRTAxQjE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwOUNDNzVGQzNDRTAxQjE4AA==", "timestamp": "1768102130", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:58:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:58:52] [INFO] Sending instructions to 917202000200 [2026-01-11 08:58:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:58:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:58:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "290d31916d934648b0c3b11d90f4d08c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:58:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwOUNDNzVGQzNDRTAxQjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwOUNDNzVGQzNDRTAxQjE4AA==\",\"timestamp\":\"1768102130\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:53+05:30"} [2026-01-11 08:58:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwOUNDNzVGQzNDRTAxQjE4AA== [2026-01-11 08:58:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:58:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwOUNDNzVGQzNDRTAxQjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwOUNDNzVGQzNDRTAxQjE4AA==\",\"timestamp\":\"1768102130\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:58:53+05:30"} [2026-01-11 08:58:54] [DEBUG] Ignoring event: delivered [2026-01-11 08:59:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:29:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGMkE0RTNFRTg3ODgyMUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGMkE0RTNFRTg3ODgyMUU4AA==", "timestamp": "1768102166", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:59:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:59:28] [INFO] Sending instructions to 917202000200 [2026-01-11 08:59:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:59:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:59:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed5920567f3e4a7a971171f51997efcf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:59:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGMkE0RTNFRTg3ODgyMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGMkE0RTNFRTg3ODgyMUU4AA==\",\"timestamp\":\"1768102166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:59:28+05:30"} [2026-01-11 08:59:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGMkE0RTNFRTg3ODgyMUU4AA== [2026-01-11 08:59:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGMkE0RTNFRTg3ODgyMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGMkE0RTNFRTg3ODgyMUU4AA==\",\"timestamp\":\"1768102166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:59:28+05:30"} [2026-01-11 08:59:29] [DEBUG] Ignoring event: delivered [2026-01-11 08:59:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:29:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkExQTA5QzI0Qzc3QTM2NEUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkExQTA5QzI0Qzc3QTM2NEUzAA==", "timestamp": "1768102172", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:59:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 08:59:33] [INFO] Sending instructions to 917202000200 [2026-01-11 08:59:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:59:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:59:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcf371507e2f438c827300b6f18de6eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:59:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:59:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkExQTA5QzI0Qzc3QTM2NEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkExQTA5QzI0Qzc3QTM2NEUzAA==\",\"timestamp\":\"1768102172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:59:34+05:30"} [2026-01-11 08:59:34] [DEBUG] Ignoring event: delivered [2026-01-11 08:59:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:59:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkExQTA5QzI0Qzc3QTM2NEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkExQTA5QzI0Qzc3QTM2NEUzAA==\",\"timestamp\":\"1768102172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T08:59:34+05:30"} [2026-01-11 08:59:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkExQTA5QzI0Qzc3QTM2NEUzAA== [2026-01-11 08:59:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:29:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RGNTJBNEZGRkY4REY5REVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RGNTJBNEZGRkY4REY5REVEAA==", "timestamp": "1768102177", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 08:59:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 08:59:39] [INFO] Sending instructions to 917202000200 [2026-01-11 08:59:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 08:59:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 08:59:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71fc409321f94867a529c5bd103f8e44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 08:59:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:59:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RGNTJBNEZGRkY4REY5REVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RGNTJBNEZGRkY4REY5REVEAA==\",\"timestamp\":\"1768102177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:59:39+05:30"} [2026-01-11 08:59:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RGNTJBNEZGRkY4REY5REVEAA== [2026-01-11 08:59:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T08:59:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RGNTJBNEZGRkY4REY5REVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RGNTJBNEZGRkY4REY5REVEAA==\",\"timestamp\":\"1768102177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T08:59:39+05:30"} [2026-01-11 08:59:40] [DEBUG] Ignoring event: delivered [2026-01-11 09:00:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:30:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ0RDdBQkM1MkU1OUY3MjUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ0RDdBQkM1MkU1OUY3MjUxAA==", "timestamp": "1768102213", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:00:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:00:15] [INFO] Sending instructions to 917202000200 [2026-01-11 09:00:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:00:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:00:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "334dd09023bd4829a337f28b3d1f06ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:00:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ0RDdBQkM1MkU1OUY3MjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ0RDdBQkM1MkU1OUY3MjUxAA==\",\"timestamp\":\"1768102213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:00:16+05:30"} [2026-01-11 09:00:17] [DEBUG] Ignoring event: delivered [2026-01-11 09:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:00:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ0RDdBQkM1MkU1OUY3MjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ0RDdBQkM1MkU1OUY3MjUxAA==\",\"timestamp\":\"1768102213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:00:16+05:30"} [2026-01-11 09:00:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ0RDdBQkM1MkU1OUY3MjUxAA== [2026-01-11 09:00:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:30:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBRkM0NjExRkQ3MTRFQUY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBRkM0NjExRkQ3MTRFQUY2AA==", "timestamp": "1768102218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:00:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:00:20] [INFO] Sending instructions to 917202000200 [2026-01-11 09:00:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:00:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:00:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5486f2ea8404276bd29a647a044d486", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:00:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:00:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBRkM0NjExRkQ3MTRFQUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBRkM0NjExRkQ3MTRFQUY2AA==\",\"timestamp\":\"1768102218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:00:20+05:30"} [2026-01-11 09:00:21] [DEBUG] Ignoring event: delivered [2026-01-11 09:00:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:00:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBRkM0NjExRkQ3MTRFQUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBRkM0NjExRkQ3MTRFQUY2AA==\",\"timestamp\":\"1768102218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:00:20+05:30"} [2026-01-11 09:00:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBRkM0NjExRkQ3MTRFQUY2AA== [2026-01-11 09:00:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:30:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGQkM5Qjk1OTA1MzI3NDFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGQkM5Qjk1OTA1MzI3NDFEAA==", "timestamp": "1768102223", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:00:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:00:25] [INFO] Sending instructions to 917202000200 [2026-01-11 09:00:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:00:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:00:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64dfbce6212b491b8a5cb97a7ffb8c69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:00:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGQkM5Qjk1OTA1MzI3NDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGQkM5Qjk1OTA1MzI3NDFEAA==\",\"timestamp\":\"1768102223\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:00:26+05:30"} [2026-01-11 09:00:27] [DEBUG] Ignoring event: delivered [2026-01-11 09:00:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGQkM5Qjk1OTA1MzI3NDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGQkM5Qjk1OTA1MzI3NDFEAA==\",\"timestamp\":\"1768102223\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:00:26+05:30"} [2026-01-11 09:00:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGQkM5Qjk1OTA1MzI3NDFEAA== [2026-01-11 09:00:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:30:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBN0MwNDdFNDkxMTQzRkEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBN0MwNDdFNDkxMTQzRkEzAA==", "timestamp": "1768102229", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:00:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:00:31] [INFO] Sending instructions to 917202000200 [2026-01-11 09:00:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:00:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:00:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c42b1b11404d4bbaada8aa0fab8f23c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:00:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:00:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBN0MwNDdFNDkxMTQzRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBN0MwNDdFNDkxMTQzRkEzAA==\",\"timestamp\":\"1768102229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:00:31+05:30"} [2026-01-11 09:00:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBN0MwNDdFNDkxMTQzRkEzAA== [2026-01-11 09:00:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:00:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBN0MwNDdFNDkxMTQzRkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBN0MwNDdFNDkxMTQzRkEzAA==\",\"timestamp\":\"1768102229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:00:31+05:30"} [2026-01-11 09:00:31] [DEBUG] Ignoring event: delivered [2026-01-11 09:01:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:31:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzMUE5MzYzNDE2NDBDREMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzMUE5MzYzNDE2NDBDREMwAA==", "timestamp": "1768102265", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:01:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:01:07] [INFO] Sending instructions to 917202000200 [2026-01-11 09:01:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:01:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:01:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c145e1f0fca4e56806bb286d3368de6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:01:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzMUE5MzYzNDE2NDBDREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzMUE5MzYzNDE2NDBDREMwAA==\",\"timestamp\":\"1768102265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:09+05:30"} [2026-01-11 09:01:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzMUE5MzYzNDE2NDBDREMwAA== [2026-01-11 09:01:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzMUE5MzYzNDE2NDBDREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzMUE5MzYzNDE2NDBDREMwAA==\",\"timestamp\":\"1768102265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:09+05:30"} [2026-01-11 09:01:09] [DEBUG] Ignoring event: delivered [2026-01-11 09:01:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:31:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEMjRBNjdBQUUxNjEzMDM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEMjRBNjdBQUUxNjEzMDM2AA==", "timestamp": "1768102270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:01:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:01:12] [INFO] Sending instructions to 917202000200 [2026-01-11 09:01:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:01:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:01:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff9aae9fa58e4240a02e07332c5f026b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:01:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEMjRBNjdBQUUxNjEzMDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEMjRBNjdBQUUxNjEzMDM2AA==\",\"timestamp\":\"1768102270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:12+05:30"} [2026-01-11 09:01:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEMjRBNjdBQUUxNjEzMDM2AA== [2026-01-11 09:01:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEMjRBNjdBQUUxNjEzMDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZEMjRBNjdBQUUxNjEzMDM2AA==\",\"timestamp\":\"1768102270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:12+05:30"} [2026-01-11 09:01:13] [DEBUG] Ignoring event: delivered [2026-01-11 09:01:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:31:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFMUFERDA5NzcwMUNBMTY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFMUFERDA5NzcwMUNBMTY2AA==", "timestamp": "1768102276", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:01:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:01:17] [INFO] Sending instructions to 917202000200 [2026-01-11 09:01:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:01:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:01:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a1b360ff548445ab2d5cf6b9bf94fbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:01:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFMUFERDA5NzcwMUNBMTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFMUFERDA5NzcwMUNBMTY2AA==\",\"timestamp\":\"1768102276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:18+05:30"} [2026-01-11 09:01:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFMUFERDA5NzcwMUNBMTY2AA== [2026-01-11 09:01:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFMUFERDA5NzcwMUNBMTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFMUFERDA5NzcwMUNBMTY2AA==\",\"timestamp\":\"1768102276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:18+05:30"} [2026-01-11 09:01:19] [DEBUG] Ignoring event: delivered [2026-01-11 09:01:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:31:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGNTA4NEYwOUExODAxNjc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGNTA4NEYwOUExODAxNjc4AA==", "timestamp": "1768102281", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:01:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:01:23] [INFO] Sending instructions to 917202000200 [2026-01-11 09:01:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:01:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:01:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa4193bc7d2848c2ab148f5967f0fc92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:01:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGNTA4NEYwOUExODAxNjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGNTA4NEYwOUExODAxNjc4AA==\",\"timestamp\":\"1768102281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:23+05:30"} [2026-01-11 09:01:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGNTA4NEYwOUExODAxNjc4AA== [2026-01-11 09:01:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGNTA4NEYwOUExODAxNjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGNTA4NEYwOUExODAxNjc4AA==\",\"timestamp\":\"1768102281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:23+05:30"} [2026-01-11 09:01:24] [DEBUG] Ignoring event: delivered [2026-01-11 09:01:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:31:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDE0MEJGMjI1RjhEMkU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDE0MEJGMjI1RjhEMkU0AA==", "timestamp": "1768102286", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:01:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:01:28] [INFO] Sending instructions to 917202000200 [2026-01-11 09:01:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:01:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:01:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0258c6f123ec4664a46ae0eb2f665ab9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:01:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDE0MEJGMjI1RjhEMkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDE0MEJGMjI1RjhEMkU0AA==\",\"timestamp\":\"1768102286\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:28+05:30"} [2026-01-11 09:01:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDE0MEJGMjI1RjhEMkU0AA== [2026-01-11 09:01:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDE0MEJGMjI1RjhEMkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDE0MEJGMjI1RjhEMkU0AA==\",\"timestamp\":\"1768102286\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:01:28+05:30"} [2026-01-11 09:01:29] [DEBUG] Ignoring event: delivered [2026-01-11 09:02:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:32:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2Qzc1NEVDRkM4NTUxNEI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2Qzc1NEVDRkM4NTUxNEI1AA==", "timestamp": "1768102322", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:02:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:02:04] [INFO] Sending instructions to 917202000200 [2026-01-11 09:02:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:02:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:02:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5098ddbf7c184e258bc2e1a135d3b280", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2Qzc1NEVDRkM4NTUxNEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2Qzc1NEVDRkM4NTUxNEI1AA==\",\"timestamp\":\"1768102322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:05+05:30"} [2026-01-11 09:02:06] [DEBUG] Ignoring event: delivered [2026-01-11 09:02:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2Qzc1NEVDRkM4NTUxNEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2Qzc1NEVDRkM4NTUxNEI1AA==\",\"timestamp\":\"1768102322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:05+05:30"} [2026-01-11 09:02:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2Qzc1NEVDRkM4NTUxNEI1AA== [2026-01-11 09:02:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:32:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4NTk0NDBDQTRFNUUxQkQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4NTk0NDBDQTRFNUUxQkQ3AA==", "timestamp": "1768102327", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:02:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:02:09] [INFO] Sending instructions to 917202000200 [2026-01-11 09:02:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:02:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:02:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "055e1ab2954145febe1a4f1d2ac235d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:02:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4NTk0NDBDQTRFNUUxQkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4NTk0NDBDQTRFNUUxQkQ3AA==\",\"timestamp\":\"1768102327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:09+05:30"} [2026-01-11 09:02:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4NTk0NDBDQTRFNUUxQkQ3AA== [2026-01-11 09:02:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4NTk0NDBDQTRFNUUxQkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4NTk0NDBDQTRFNUUxQkQ3AA==\",\"timestamp\":\"1768102327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:09+05:30"} [2026-01-11 09:02:10] [DEBUG] Ignoring event: delivered [2026-01-11 09:02:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:32:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwRkFGMDBDNTdENkNENjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwRkFGMDBDNTdENkNENjMyAA==", "timestamp": "1768102333", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:02:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:02:14] [INFO] Sending instructions to 917202000200 [2026-01-11 09:02:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:02:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:02:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af093f51aaaa416c8bf07ac91f0582a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:02:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwRkFGMDBDNTdENkNENjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwRkFGMDBDNTdENkNENjMyAA==\",\"timestamp\":\"1768102333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:14+05:30"} [2026-01-11 09:02:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwRkFGMDBDNTdENkNENjMyAA== [2026-01-11 09:02:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwRkFGMDBDNTdENkNENjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwRkFGMDBDNTdENkNENjMyAA==\",\"timestamp\":\"1768102333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:14+05:30"} [2026-01-11 09:02:15] [DEBUG] Ignoring event: delivered [2026-01-11 09:02:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:32:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMUE5MTc5NkI1RDg2MUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMUE5MTc5NkI1RDg2MUZBAA==", "timestamp": "1768102369", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:02:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:02:50] [INFO] Sending instructions to 917202000200 [2026-01-11 09:02:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:02:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:02:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1fb9377fb18431cba7229857543d174", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:02:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMUE5MTc5NkI1RDg2MUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMUE5MTc5NkI1RDg2MUZBAA==\",\"timestamp\":\"1768102369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:52+05:30"} [2026-01-11 09:02:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMUE5MTc5NkI1RDg2MUZBAA== [2026-01-11 09:02:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMUE5MTc5NkI1RDg2MUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCMUE5MTc5NkI1RDg2MUZBAA==\",\"timestamp\":\"1768102369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:52+05:30"} [2026-01-11 09:02:53] [DEBUG] Ignoring event: delivered [2026-01-11 09:02:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:32:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjIwRjMyNDJCMTFDMTIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjIwRjMyNDJCMTFDMTIyAA==", "timestamp": "1768102374", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:02:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:02:56] [INFO] Sending instructions to 917202000200 [2026-01-11 09:02:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:02:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:02:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ef2c034a01d4d98ae55862cb20404eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:02:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjIwRjMyNDJCMTFDMTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjIwRjMyNDJCMTFDMTIyAA==\",\"timestamp\":\"1768102374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:56+05:30"} [2026-01-11 09:02:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjIwRjMyNDJCMTFDMTIyAA== [2026-01-11 09:02:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:02:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjIwRjMyNDJCMTFDMTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjIwRjMyNDJCMTFDMTIyAA==\",\"timestamp\":\"1768102374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:02:57+05:30"} [2026-01-11 09:02:57] [DEBUG] Ignoring event: delivered [2026-01-11 09:03:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:33:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY4RUYzOUI5NDlFRjAxODUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY4RUYzOUI5NDlFRjAxODUzAA==", "timestamp": "1768102379", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:03:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:03:01] [INFO] Sending instructions to 917202000200 [2026-01-11 09:03:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:03:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:03:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9dfcf8f9bcc64578bf8cfa718adf4563", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY4RUYzOUI5NDlFRjAxODUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY4RUYzOUI5NDlFRjAxODUzAA==\",\"timestamp\":\"1768102379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:02+05:30"} [2026-01-11 09:03:02] [DEBUG] Ignoring event: delivered [2026-01-11 09:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY4RUYzOUI5NDlFRjAxODUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY4RUYzOUI5NDlFRjAxODUzAA==\",\"timestamp\":\"1768102379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:02+05:30"} [2026-01-11 09:03:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY4RUYzOUI5NDlFRjAxODUzAA== [2026-01-11 09:03:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:33:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyMEVCNUI3MjI1RTQwOEM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyMEVCNUI3MjI1RTQwOEM3AA==", "timestamp": "1768102384", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:03:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:03:06] [INFO] Sending instructions to 917202000200 [2026-01-11 09:03:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:03:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:03:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa78e47454974bdab1bdba3afb1c2db5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:03:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyMEVCNUI3MjI1RTQwOEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyMEVCNUI3MjI1RTQwOEM3AA==\",\"timestamp\":\"1768102384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:07+05:30"} [2026-01-11 09:03:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyMEVCNUI3MjI1RTQwOEM3AA== [2026-01-11 09:03:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyMEVCNUI3MjI1RTQwOEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyMEVCNUI3MjI1RTQwOEM3AA==\",\"timestamp\":\"1768102384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:07+05:30"} [2026-01-11 09:03:08] [DEBUG] Ignoring event: delivered [2026-01-11 09:03:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:33:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgxMjY2MkMzNUJEMkEwNDA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgxMjY2MkMzNUJEMkEwNDA4AA==", "timestamp": "1768102389", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:03:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:03:11] [INFO] Sending instructions to 917202000200 [2026-01-11 09:03:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:03:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:03:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6d68664f114485b808e84c3d06f739f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:03:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgxMjY2MkMzNUJEMkEwNDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgxMjY2MkMzNUJEMkEwNDA4AA==\",\"timestamp\":\"1768102389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:12+05:30"} [2026-01-11 09:03:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgxMjY2MkMzNUJEMkEwNDA4AA== [2026-01-11 09:03:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgxMjY2MkMzNUJEMkEwNDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgxMjY2MkMzNUJEMkEwNDA4AA==\",\"timestamp\":\"1768102389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:12+05:30"} [2026-01-11 09:03:13] [DEBUG] Ignoring event: delivered [2026-01-11 09:03:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:33:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4QUY3MDEwOERDQzM3Q0E1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4QUY3MDEwOERDQzM3Q0E1AA==", "timestamp": "1768102394", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:03:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:03:16] [INFO] Sending instructions to 917202000200 [2026-01-11 09:03:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:03:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:03:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1fd3cf7da9440a5b2435565c862b595", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4QUY3MDEwOERDQzM3Q0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4QUY3MDEwOERDQzM3Q0E1AA==\",\"timestamp\":\"1768102394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:16+05:30"} [2026-01-11 09:03:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4QUY3MDEwOERDQzM3Q0E1AA== [2026-01-11 09:03:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4QUY3MDEwOERDQzM3Q0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4QUY3MDEwOERDQzM3Q0E1AA==\",\"timestamp\":\"1768102394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:16+05:30"} [2026-01-11 09:03:18] [DEBUG] Ignoring event: delivered [2026-01-11 09:03:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:33:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3RDgyQzJFRTdGREMwRDA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3RDgyQzJFRTdGREMwRDA0AA==", "timestamp": "1768102430", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:03:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:03:52] [INFO] Sending instructions to 917202000200 [2026-01-11 09:03:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:03:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:03:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3f428abc91b4801815c9c14350fb3a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:03:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3RDgyQzJFRTdGREMwRDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3RDgyQzJFRTdGREMwRDA0AA==\",\"timestamp\":\"1768102430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:52+05:30"} [2026-01-11 09:03:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3RDgyQzJFRTdGREMwRDA0AA== [2026-01-11 09:03:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3RDgyQzJFRTdGREMwRDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3RDgyQzJFRTdGREMwRDA0AA==\",\"timestamp\":\"1768102430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:52+05:30"} [2026-01-11 09:03:53] [DEBUG] Ignoring event: delivered [2026-01-11 09:03:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:33:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUzRUVBMDQwMjYxRDkzRUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUzRUVBMDQwMjYxRDkzRUFDAA==", "timestamp": "1768102436", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:03:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:03:57] [INFO] Sending instructions to 917202000200 [2026-01-11 09:03:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:03:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:03:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5538d7a607a34e639cbe603e40af7f1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:03:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUzRUVBMDQwMjYxRDkzRUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUzRUVBMDQwMjYxRDkzRUFDAA==\",\"timestamp\":\"1768102436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:58+05:30"} [2026-01-11 09:03:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUzRUVBMDQwMjYxRDkzRUFDAA== [2026-01-11 09:04:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:03:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUzRUVBMDQwMjYxRDkzRUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUzRUVBMDQwMjYxRDkzRUFDAA==\",\"timestamp\":\"1768102436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:03:59+05:30"} [2026-01-11 09:04:00] [DEBUG] Ignoring event: delivered [2026-01-11 09:04:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:34:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxQkVGNjQ0NkYyNjZEMzVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxQkVGNjQ0NkYyNjZEMzVEAA==", "timestamp": "1768102472", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:04:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:04:33] [INFO] Sending instructions to 917202000200 [2026-01-11 09:04:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:04:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:04:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13f20d698a3a47d0b60328c9f03f6635", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:04:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxQkVGNjQ0NkYyNjZEMzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxQkVGNjQ0NkYyNjZEMzVEAA==\",\"timestamp\":\"1768102472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:04:35+05:30"} [2026-01-11 09:04:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxQkVGNjQ0NkYyNjZEMzVEAA== [2026-01-11 09:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:04:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxQkVGNjQ0NkYyNjZEMzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxQkVGNjQ0NkYyNjZEMzVEAA==\",\"timestamp\":\"1768102472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:04:35+05:30"} [2026-01-11 09:04:35] [DEBUG] Ignoring event: delivered [2026-01-11 09:04:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:34:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDREQwQkE2QTczRUM2MDFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDREQwQkE2QTczRUM2MDFCAA==", "timestamp": "1768102477", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:04:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:04:38] [INFO] Sending instructions to 917202000200 [2026-01-11 09:04:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:04:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:04:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31faf55396da424a924c44dd84b09cb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:04:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDREQwQkE2QTczRUM2MDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDREQwQkE2QTczRUM2MDFCAA==\",\"timestamp\":\"1768102477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:04:39+05:30"} [2026-01-11 09:04:41] [DEBUG] Ignoring event: delivered [2026-01-11 09:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:04:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDREQwQkE2QTczRUM2MDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDREQwQkE2QTczRUM2MDFCAA==\",\"timestamp\":\"1768102477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:04:39+05:30"} [2026-01-11 09:04:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDREQwQkE2QTczRUM2MDFCAA== [2026-01-11 09:04:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:34:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU2QjE5RjI0RTNFMkUxNTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU2QjE5RjI0RTNFMkUxNTk2AA==", "timestamp": "1768102482", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:04:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:04:45] [INFO] Sending instructions to 917202000200 [2026-01-11 09:04:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:04:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:04:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9409841efda14c5b8d15600cd0c1cc7b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:04:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU2QjE5RjI0RTNFMkUxNTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU2QjE5RjI0RTNFMkUxNTk2AA==\",\"timestamp\":\"1768102482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:04:47+05:30"} [2026-01-11 09:04:47] [DEBUG] Ignoring event: delivered [2026-01-11 09:04:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU2QjE5RjI0RTNFMkUxNTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU2QjE5RjI0RTNFMkUxNTk2AA==\",\"timestamp\":\"1768102482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:04:47+05:30"} [2026-01-11 09:04:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU2QjE5RjI0RTNFMkUxNTk2AA== [2026-01-11 09:04:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:34:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4RTAwOUQzRDY3RTIyNjI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4RTAwOUQzRDY3RTIyNjI1AA==", "timestamp": "1768102489", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:04:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:04:50] [INFO] Sending instructions to 917202000200 [2026-01-11 09:04:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:04:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:04:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56517ec3db1c4b6eae6c9023e3d9a4d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4RTAwOUQzRDY3RTIyNjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4RTAwOUQzRDY3RTIyNjI1AA==\",\"timestamp\":\"1768102489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:04:51+05:30"} [2026-01-11 09:04:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4RTAwOUQzRDY3RTIyNjI1AA== [2026-01-11 09:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4RTAwOUQzRDY3RTIyNjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4RTAwOUQzRDY3RTIyNjI1AA==\",\"timestamp\":\"1768102489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:04:51+05:30"} [2026-01-11 09:04:52] [DEBUG] Ignoring event: delivered [2026-01-11 09:05:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:35:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJENUI2QjJGODNBNDA5MUMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJENUI2QjJGODNBNDA5MUMyAA==", "timestamp": "1768102524", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:05:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:05:26] [INFO] Sending instructions to 917202000200 [2026-01-11 09:05:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:05:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:05:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c6d79745a6e4314b24960b4be3596ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:05:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJENUI2QjJGODNBNDA5MUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJENUI2QjJGODNBNDA5MUMyAA==\",\"timestamp\":\"1768102524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:05:27+05:30"} [2026-01-11 09:05:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJENUI2QjJGODNBNDA5MUMyAA== [2026-01-11 09:05:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJENUI2QjJGODNBNDA5MUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJENUI2QjJGODNBNDA5MUMyAA==\",\"timestamp\":\"1768102524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:05:27+05:30"} [2026-01-11 09:05:28] [DEBUG] Ignoring event: delivered [2026-01-11 09:05:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:35:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDRDdCNjI0OTJGNDVCQkJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDRDdCNjI0OTJGNDVCQkJDAA==", "timestamp": "1768102530", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:05:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:05:32] [INFO] Sending instructions to 917202000200 [2026-01-11 09:05:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:05:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:05:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "040ca686c50c422ab045776698113af7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:05:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:05:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDRDdCNjI0OTJGNDVCQkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDRDdCNjI0OTJGNDVCQkJDAA==\",\"timestamp\":\"1768102530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:05:33+05:30"} [2026-01-11 09:05:33] [DEBUG] Ignoring event: delivered [2026-01-11 09:05:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:05:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDRDdCNjI0OTJGNDVCQkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDRDdCNjI0OTJGNDVCQkJDAA==\",\"timestamp\":\"1768102530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:05:35+05:30"} [2026-01-11 09:05:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNDRDdCNjI0OTJGNDVCQkJDAA== [2026-01-11 09:05:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:35:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBQ0YwOTQzNTgwRDAwOTA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBQ0YwOTQzNTgwRDAwOTA0AA==", "timestamp": "1768102536", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:05:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:05:37] [INFO] Sending instructions to 917202000200 [2026-01-11 09:05:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:05:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:05:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57216c92109d498493563df16b1e4482", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:05:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:05:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBQ0YwOTQzNTgwRDAwOTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBQ0YwOTQzNTgwRDAwOTA0AA==\",\"timestamp\":\"1768102536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:05:38+05:30"} [2026-01-11 09:05:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBQ0YwOTQzNTgwRDAwOTA0AA== [2026-01-11 09:05:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:05:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBQ0YwOTQzNTgwRDAwOTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBQ0YwOTQzNTgwRDAwOTA0AA==\",\"timestamp\":\"1768102536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:05:38+05:30"} [2026-01-11 09:05:39] [DEBUG] Ignoring event: delivered [2026-01-11 09:05:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:35:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCRTgwRDZBMzAxOUU2QUJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCRTgwRDZBMzAxOUU2QUJBAA==", "timestamp": "1768102541", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:05:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:05:43] [INFO] Sending instructions to 917202000200 [2026-01-11 09:05:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:05:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:05:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbfbaa4c086043f39a6bca78ad603f03", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:05:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCRTgwRDZBMzAxOUU2QUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCRTgwRDZBMzAxOUU2QUJBAA==\",\"timestamp\":\"1768102541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:05:43+05:30"} [2026-01-11 09:05:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCRTgwRDZBMzAxOUU2QUJBAA== [2026-01-11 09:05:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCRTgwRDZBMzAxOUU2QUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCRTgwRDZBMzAxOUU2QUJBAA==\",\"timestamp\":\"1768102541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:05:43+05:30"} [2026-01-11 09:05:44] [DEBUG] Ignoring event: delivered [2026-01-11 09:06:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:36:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y3QTJCRDZGQzk5RDkwQUM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y3QTJCRDZGQzk5RDkwQUM0AA==", "timestamp": "1768102577", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:06:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:06:19] [INFO] Sending instructions to 917202000200 [2026-01-11 09:06:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:06:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:06:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ae0706e023444e6910b5c5fc7bf0fc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:06:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:06:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y3QTJCRDZGQzk5RDkwQUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y3QTJCRDZGQzk5RDkwQUM0AA==\",\"timestamp\":\"1768102577\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:06:20+05:30"} [2026-01-11 09:06:20] [DEBUG] Ignoring event: delivered [2026-01-11 09:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:06:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y3QTJCRDZGQzk5RDkwQUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y3QTJCRDZGQzk5RDkwQUM0AA==\",\"timestamp\":\"1768102577\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:06:20+05:30"} [2026-01-11 09:06:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y3QTJCRDZGQzk5RDkwQUM0AA== [2026-01-11 09:06:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:36:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1MkY3NDY5NjAxOTlGRDUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1MkY3NDY5NjAxOTlGRDUwAA==", "timestamp": "1768102582", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:06:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:06:24] [INFO] Sending instructions to 917202000200 [2026-01-11 09:06:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:06:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:06:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b9b75c113c64dac88ea36003cf1e10c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:06:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:06:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1MkY3NDY5NjAxOTlGRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1MkY3NDY5NjAxOTlGRDUwAA==\",\"timestamp\":\"1768102582\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:06:25+05:30"} [2026-01-11 09:06:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1MkY3NDY5NjAxOTlGRDUwAA== [2026-01-11 09:06:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:06:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1MkY3NDY5NjAxOTlGRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY1MkY3NDY5NjAxOTlGRDUwAA==\",\"timestamp\":\"1768102582\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:06:25+05:30"} [2026-01-11 09:06:25] [DEBUG] Ignoring event: delivered [2026-01-11 09:06:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:36:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwMzE1RjgyMUVGQjdERjEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwMzE1RjgyMUVGQjdERjEwAA==", "timestamp": "1768102588", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:06:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:06:30] [INFO] Sending instructions to 917202000200 [2026-01-11 09:06:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:06:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:06:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "448b79188a4742b09386faec4081773e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:06:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwMzE1RjgyMUVGQjdERjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwMzE1RjgyMUVGQjdERjEwAA==\",\"timestamp\":\"1768102588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:06:32+05:30"} [2026-01-11 09:06:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwMzE1RjgyMUVGQjdERjEwAA== [2026-01-11 09:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:06:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwMzE1RjgyMUVGQjdERjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwMzE1RjgyMUVGQjdERjEwAA==\",\"timestamp\":\"1768102588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:06:32+05:30"} [2026-01-11 09:06:32] [DEBUG] Ignoring event: delivered [2026-01-11 09:06:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:36:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDQTY5M0MwRUZBRTEzRjA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDQTY5M0MwRUZBRTEzRjA5AA==", "timestamp": "1768102593", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:06:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:06:35] [INFO] Sending instructions to 917202000200 [2026-01-11 09:06:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:06:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:06:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "007ce8e54b424de8b74da2597546fc48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:06:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:06:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDQTY5M0MwRUZBRTEzRjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDQTY5M0MwRUZBRTEzRjA5AA==\",\"timestamp\":\"1768102593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:06:36+05:30"} [2026-01-11 09:06:37] [DEBUG] Ignoring event: delivered [2026-01-11 09:06:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:06:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDQTY5M0MwRUZBRTEzRjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDQTY5M0MwRUZBRTEzRjA5AA==\",\"timestamp\":\"1768102593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:06:36+05:30"} [2026-01-11 09:06:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDQTY5M0MwRUZBRTEzRjA5AA== [2026-01-11 09:07:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:37:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxM0UzMkJDMzdEMjM1MTBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxM0UzMkJDMzdEMjM1MTBBAA==", "timestamp": "1768102629", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:07:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:07:11] [INFO] Sending instructions to 917202000200 [2026-01-11 09:07:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:07:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:07:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d14853cb21d4c14b773c1a4b5dd0542", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:07:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:07:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxM0UzMkJDMzdEMjM1MTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxM0UzMkJDMzdEMjM1MTBBAA==\",\"timestamp\":\"1768102629\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:07:13+05:30"} [2026-01-11 09:07:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxM0UzMkJDMzdEMjM1MTBBAA== [2026-01-11 09:07:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:07:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxM0UzMkJDMzdEMjM1MTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxM0UzMkJDMzdEMjM1MTBBAA==\",\"timestamp\":\"1768102629\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:07:13+05:30"} [2026-01-11 09:07:14] [DEBUG] Ignoring event: delivered [2026-01-11 09:07:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:37:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGRTQ0REE4OTRBQ0I3QjI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGRTQ0REE4OTRBQ0I3QjI2AA==", "timestamp": "1768102634", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:07:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:07:16] [INFO] Sending instructions to 917202000200 [2026-01-11 09:07:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:07:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:07:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1756a3842f44307866a6916fb841405", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGRTQ0REE4OTRBQ0I3QjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGRTQ0REE4OTRBQ0I3QjI2AA==\",\"timestamp\":\"1768102634\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:07:16+05:30"} [2026-01-11 09:07:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGRTQ0REE4OTRBQ0I3QjI2AA== [2026-01-11 09:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGRTQ0REE4OTRBQ0I3QjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNGRTQ0REE4OTRBQ0I3QjI2AA==\",\"timestamp\":\"1768102634\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:07:16+05:30"} [2026-01-11 09:07:17] [DEBUG] Ignoring event: delivered [2026-01-11 09:07:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:37:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RkI4NzRGMjMwRUJDQjMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RkI4NzRGMjMwRUJDQjMzAA==", "timestamp": "1768102640", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:07:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:07:22] [INFO] Sending instructions to 917202000200 [2026-01-11 09:07:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:07:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:07:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65274ca661a9462eb832141bc95b569e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:07:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RkI4NzRGMjMwRUJDQjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RkI4NzRGMjMwRUJDQjMzAA==\",\"timestamp\":\"1768102640\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:07:22+05:30"} [2026-01-11 09:07:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RkI4NzRGMjMwRUJDQjMzAA== [2026-01-11 09:07:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RkI4NzRGMjMwRUJDQjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RkI4NzRGMjMwRUJDQjMzAA==\",\"timestamp\":\"1768102640\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:07:22+05:30"} [2026-01-11 09:07:22] [DEBUG] Ignoring event: delivered [2026-01-11 09:07:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:37:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyOUQwMkNEN0IwNzE5NTIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyOUQwMkNEN0IwNzE5NTIyAA==", "timestamp": "1768102676", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:07:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:07:58] [INFO] Sending instructions to 917202000200 [2026-01-11 09:07:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:07:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d07a879106d4d89aadac3f31ea96d3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:08:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyOUQwMkNEN0IwNzE5NTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyOUQwMkNEN0IwNzE5NTIyAA==\",\"timestamp\":\"1768102676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:00+05:30"} [2026-01-11 09:08:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyOUQwMkNEN0IwNzE5NTIyAA== [2026-01-11 09:08:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyOUQwMkNEN0IwNzE5NTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyOUQwMkNEN0IwNzE5NTIyAA==\",\"timestamp\":\"1768102676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:00+05:30"} [2026-01-11 09:08:00] [DEBUG] Ignoring event: delivered [2026-01-11 09:08:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:38:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjJDOEJGRDgwNTdDNDQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjJDOEJGRDgwNTdDNDQyAA==", "timestamp": "1768102681", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:08:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:08:03] [INFO] Sending instructions to 917202000200 [2026-01-11 09:08:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:08:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:08:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6513dc6122e4986a5b639b50ee72375", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:08:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjJDOEJGRDgwNTdDNDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjJDOEJGRDgwNTdDNDQyAA==\",\"timestamp\":\"1768102681\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:04+05:30"} [2026-01-11 09:08:05] [DEBUG] Ignoring event: delivered [2026-01-11 09:08:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjJDOEJGRDgwNTdDNDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjJDOEJGRDgwNTdDNDQyAA==\",\"timestamp\":\"1768102681\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:04+05:30"} [2026-01-11 09:08:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjJDOEJGRDgwNTdDNDQyAA== [2026-01-11 09:08:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:38:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5N0E2NTM3RURENTAzODg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5N0E2NTM3RURENTAzODg3AA==", "timestamp": "1768102687", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:08:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:08:09] [INFO] Sending instructions to 917202000200 [2026-01-11 09:08:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:08:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:08:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9481bb00169b4922870ca90737f9f846", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5N0E2NTM3RURENTAzODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5N0E2NTM3RURENTAzODg3AA==\",\"timestamp\":\"1768102687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:10+05:30"} [2026-01-11 09:08:11] [DEBUG] Ignoring event: delivered [2026-01-11 09:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5N0E2NTM3RURENTAzODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5N0E2NTM3RURENTAzODg3AA==\",\"timestamp\":\"1768102687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:10+05:30"} [2026-01-11 09:08:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5N0E2NTM3RURENTAzODg3AA== [2026-01-11 09:08:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:38:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMzZGNDcyMEU2RENGNDYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMzZGNDcyMEU2RENGNDYzAA==", "timestamp": "1768102723", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:08:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:08:45] [INFO] Sending instructions to 917202000200 [2026-01-11 09:08:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:08:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:08:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e64c1d86b5b045e9a464ef10c4d0862e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:08:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMzZGNDcyMEU2RENGNDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMzZGNDcyMEU2RENGNDYzAA==\",\"timestamp\":\"1768102723\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:46+05:30"} [2026-01-11 09:08:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMzZGNDcyMEU2RENGNDYzAA== [2026-01-11 09:08:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMzZGNDcyMEU2RENGNDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMzZGNDcyMEU2RENGNDYzAA==\",\"timestamp\":\"1768102723\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:46+05:30"} [2026-01-11 09:08:47] [DEBUG] Ignoring event: delivered [2026-01-11 09:08:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:38:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2RUE4RURFRTVEOTc1Q0IzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2RUE4RURFRTVEOTc1Q0IzAA==", "timestamp": "1768102729", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:08:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:08:50] [INFO] Sending instructions to 917202000200 [2026-01-11 09:08:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:08:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:08:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cae0c6dc9def42f392b00856d86a6b87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:08:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2RUE4RURFRTVEOTc1Q0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2RUE4RURFRTVEOTc1Q0IzAA==\",\"timestamp\":\"1768102729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:51+05:30"} [2026-01-11 09:08:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2RUE4RURFRTVEOTc1Q0IzAA== [2026-01-11 09:08:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2RUE4RURFRTVEOTc1Q0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2RUE4RURFRTVEOTc1Q0IzAA==\",\"timestamp\":\"1768102729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:51+05:30"} [2026-01-11 09:08:51] [DEBUG] Ignoring event: delivered [2026-01-11 09:08:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:38:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyQzE0Q0ZERTkxMkIyNjY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyQzE0Q0ZERTkxMkIyNjY5AA==", "timestamp": "1768102734", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:08:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:08:55] [INFO] Sending instructions to 917202000200 [2026-01-11 09:08:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:08:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:08:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a1d50fc12b443359a39907de45a3e46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:08:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyQzE0Q0ZERTkxMkIyNjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyQzE0Q0ZERTkxMkIyNjY5AA==\",\"timestamp\":\"1768102734\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:56+05:30"} [2026-01-11 09:08:56] [DEBUG] Ignoring event: delivered [2026-01-11 09:08:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyQzE0Q0ZERTkxMkIyNjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyQzE0Q0ZERTkxMkIyNjY5AA==\",\"timestamp\":\"1768102734\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:08:56+05:30"} [2026-01-11 09:08:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyQzE0Q0ZERTkxMkIyNjY5AA== [2026-01-11 09:09:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:39:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0ODQwRjQ0MTE4NDA3Q0YwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0ODQwRjQ0MTE4NDA3Q0YwAA==", "timestamp": "1768102739", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:09:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:09:01] [INFO] Sending instructions to 917202000200 [2026-01-11 09:09:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:09:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:09:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e625d4c58344cfbb0f756a8f9f7ef28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:09:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0ODQwRjQ0MTE4NDA3Q0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0ODQwRjQ0MTE4NDA3Q0YwAA==\",\"timestamp\":\"1768102739\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:02+05:30"} [2026-01-11 09:09:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0ODQwRjQ0MTE4NDA3Q0YwAA== [2026-01-11 09:09:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0ODQwRjQ0MTE4NDA3Q0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0ODQwRjQ0MTE4NDA3Q0YwAA==\",\"timestamp\":\"1768102739\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:02+05:30"} [2026-01-11 09:09:02] [DEBUG] Ignoring event: delivered [2026-01-11 09:09:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:39:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGRDZBNTYzQzg0OTUwRjEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGRDZBNTYzQzg0OTUwRjEyAA==", "timestamp": "1768102775", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:09:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:09:37] [INFO] Sending instructions to 917202000200 [2026-01-11 09:09:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:09:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:09:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59b08e17c8bb48a385dc9864db8ccc98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:09:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGRDZBNTYzQzg0OTUwRjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGRDZBNTYzQzg0OTUwRjEyAA==\",\"timestamp\":\"1768102775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:39+05:30"} [2026-01-11 09:09:40] [DEBUG] Ignoring event: delivered [2026-01-11 09:09:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGRDZBNTYzQzg0OTUwRjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGRDZBNTYzQzg0OTUwRjEyAA==\",\"timestamp\":\"1768102775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:39+05:30"} [2026-01-11 09:09:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGRDZBNTYzQzg0OTUwRjEyAA== [2026-01-11 09:09:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:39:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwNzIzRDU4NjI3NEZBQkQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwNzIzRDU4NjI3NEZBQkQxAA==", "timestamp": "1768102780", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:09:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:09:42] [INFO] Sending instructions to 917202000200 [2026-01-11 09:09:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:09:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:09:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "665f0d18e6084a45957afbc2e0918627", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwNzIzRDU4NjI3NEZBQkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwNzIzRDU4NjI3NEZBQkQxAA==\",\"timestamp\":\"1768102780\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:42+05:30"} [2026-01-11 09:09:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwNzIzRDU4NjI3NEZBQkQxAA== [2026-01-11 09:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwNzIzRDU4NjI3NEZBQkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwNzIzRDU4NjI3NEZBQkQxAA==\",\"timestamp\":\"1768102780\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:42+05:30"} [2026-01-11 09:09:42] [DEBUG] Ignoring event: delivered [2026-01-11 09:09:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:39:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxM0VGNDY5RTg1MTRFQUM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxM0VGNDY5RTg1MTRFQUM1AA==", "timestamp": "1768102786", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:09:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:09:47] [INFO] Sending instructions to 917202000200 [2026-01-11 09:09:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:09:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:09:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "090338d9de504357a97b858ffc675c76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:09:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxM0VGNDY5RTg1MTRFQUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxM0VGNDY5RTg1MTRFQUM1AA==\",\"timestamp\":\"1768102786\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:48+05:30"} [2026-01-11 09:09:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxM0VGNDY5RTg1MTRFQUM1AA== [2026-01-11 09:09:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxM0VGNDY5RTg1MTRFQUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxM0VGNDY5RTg1MTRFQUM1AA==\",\"timestamp\":\"1768102786\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:48+05:30"} [2026-01-11 09:09:49] [DEBUG] Ignoring event: delivered [2026-01-11 09:09:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:39:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBNzhDQjVBNjBCMENBNzIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBNzhDQjVBNjBCMENBNzIwAA==", "timestamp": "1768102791", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:09:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:09:52] [INFO] Sending instructions to 917202000200 [2026-01-11 09:09:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:09:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:09:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9b9c5c1dd184ce1b543e2b0a43355f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:09:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBNzhDQjVBNjBCMENBNzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBNzhDQjVBNjBCMENBNzIwAA==\",\"timestamp\":\"1768102791\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:54+05:30"} [2026-01-11 09:09:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBNzhDQjVBNjBCMENBNzIwAA== [2026-01-11 09:09:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBNzhDQjVBNjBCMENBNzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURBNzhDQjVBNjBCMENBNzIwAA==\",\"timestamp\":\"1768102791\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:09:54+05:30"} [2026-01-11 09:09:54] [DEBUG] Ignoring event: delivered [2026-01-11 09:10:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:40:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4RjBBMDBGQzJGM0U3RTBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4RjBBMDBGQzJGM0U3RTBFAA==", "timestamp": "1768102827", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:10:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:10:29] [INFO] Sending instructions to 917202000200 [2026-01-11 09:10:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:10:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:10:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60a3ec5daa0e40dbab1c7b3ee1a9d9fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:10:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4RjBBMDBGQzJGM0U3RTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4RjBBMDBGQzJGM0U3RTBFAA==\",\"timestamp\":\"1768102827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:10:29+05:30"} [2026-01-11 09:10:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4RjBBMDBGQzJGM0U3RTBFAA== [2026-01-11 09:10:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4RjBBMDBGQzJGM0U3RTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4RjBBMDBGQzJGM0U3RTBFAA==\",\"timestamp\":\"1768102827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:10:29+05:30"} [2026-01-11 09:10:29] [DEBUG] Ignoring event: delivered [2026-01-11 09:10:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:40:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFOUFEQTZDN0U1RDhEQTk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFOUFEQTZDN0U1RDhEQTk3AA==", "timestamp": "1768102832", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:10:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:10:34] [INFO] Sending instructions to 917202000200 [2026-01-11 09:10:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:10:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:10:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "641b89392ee24565a3f3bc58dc142870", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:10:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFOUFEQTZDN0U1RDhEQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFOUFEQTZDN0U1RDhEQTk3AA==\",\"timestamp\":\"1768102832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:10:35+05:30"} [2026-01-11 09:10:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFOUFEQTZDN0U1RDhEQTk3AA== [2026-01-11 09:10:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFOUFEQTZDN0U1RDhEQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFOUFEQTZDN0U1RDhEQTk3AA==\",\"timestamp\":\"1768102832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:10:35+05:30"} [2026-01-11 09:10:35] [DEBUG] Ignoring event: delivered [2026-01-11 09:10:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:40:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNkVBMkFCMEY4MEQzRDg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNkVBMkFCMEY4MEQzRDg0AA==", "timestamp": "1768102838", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:10:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:10:39] [INFO] Sending instructions to 917202000200 [2026-01-11 09:10:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:10:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:10:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c940e701821f4f0db8ab6d212096c770", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:10:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNkVBMkFCMEY4MEQzRDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNkVBMkFCMEY4MEQzRDg0AA==\",\"timestamp\":\"1768102838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:10:41+05:30"} [2026-01-11 09:10:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNkVBMkFCMEY4MEQzRDg0AA== [2026-01-11 09:10:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNkVBMkFCMEY4MEQzRDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNkVBMkFCMEY4MEQzRDg0AA==\",\"timestamp\":\"1768102838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:10:41+05:30"} [2026-01-11 09:10:41] [DEBUG] Ignoring event: delivered [2026-01-11 09:11:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:41:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCOEFDNTEyMDU4MDFERDk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCOEFDNTEyMDU4MDFERDk1AA==", "timestamp": "1768102874", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:11:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:11:16] [INFO] Sending instructions to 917202000200 [2026-01-11 09:11:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:11:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:11:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc9198ed5dfa4bf880ba9c7548dc2be0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:11:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCOEFDNTEyMDU4MDFERDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCOEFDNTEyMDU4MDFERDk1AA==\",\"timestamp\":\"1768102874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:11:17+05:30"} [2026-01-11 09:11:17] [DEBUG] Ignoring event: delivered [2026-01-11 09:11:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:41:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNDU5NEE0NzcyQTY1OUI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNDU5NEE0NzcyQTY1OUI5AA==", "timestamp": "1768102879", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:11:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:11:21] [INFO] Sending instructions to 917202000200 [2026-01-11 09:11:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:11:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:11:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41f1fc9e29ec4f818cf3bad0fb6316ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:11:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCOEFDNTEyMDU4MDFERDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCOEFDNTEyMDU4MDFERDk1AA==\",\"timestamp\":\"1768102874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:11:21+05:30"} [2026-01-11 09:11:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCOEFDNTEyMDU4MDFERDk1AA== [2026-01-11 09:11:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:11:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNDU5NEE0NzcyQTY1OUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNDU5NEE0NzcyQTY1OUI5AA==\",\"timestamp\":\"1768102879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:11:21+05:30"} [2026-01-11 09:11:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNDU5NEE0NzcyQTY1OUI5AA== [2026-01-11 09:11:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:11:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNDU5NEE0NzcyQTY1OUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNDU5NEE0NzcyQTY1OUI5AA==\",\"timestamp\":\"1768102879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:11:21+05:30"} [2026-01-11 09:11:22] [DEBUG] Ignoring event: delivered [2026-01-11 09:11:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:41:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNjk3MTY3MDY4QkFCMEMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNjk3MTY3MDY4QkFCMEMwAA==", "timestamp": "1768102885", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:11:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:11:26] [INFO] Sending instructions to 917202000200 [2026-01-11 09:11:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:11:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:11:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4d83d23a08d4acda2ba4c249c66a466", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:11:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNjk3MTY3MDY4QkFCMEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNjk3MTY3MDY4QkFCMEMwAA==\",\"timestamp\":\"1768102885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:11:27+05:30"} [2026-01-11 09:11:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNjk3MTY3MDY4QkFCMEMwAA== [2026-01-11 09:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:11:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNjk3MTY3MDY4QkFCMEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNjk3MTY3MDY4QkFCMEMwAA==\",\"timestamp\":\"1768102885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:11:27+05:30"} [2026-01-11 09:11:28] [DEBUG] Ignoring event: delivered [2026-01-11 09:12:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:42:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNTFDOTc3MTZGMzE5RkREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNTFDOTc3MTZGMzE5RkREAA==", "timestamp": "1768102920", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:12:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:12:02] [INFO] Sending instructions to 917202000200 [2026-01-11 09:12:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:12:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:12:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5598745725b24fbfa334ebddf1fd7d96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:12:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNTFDOTc3MTZGMzE5RkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNTFDOTc3MTZGMzE5RkREAA==\",\"timestamp\":\"1768102920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:03+05:30"} [2026-01-11 09:12:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNTFDOTc3MTZGMzE5RkREAA== [2026-01-11 09:12:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNTFDOTc3MTZGMzE5RkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNTFDOTc3MTZGMzE5RkREAA==\",\"timestamp\":\"1768102920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:03+05:30"} [2026-01-11 09:12:04] [DEBUG] Ignoring event: delivered [2026-01-11 09:12:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:42:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTc1RDQyRjZFMEZDREZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTc1RDQyRjZFMEZDREZBAA==", "timestamp": "1768102926", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:12:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:12:08] [INFO] Sending instructions to 917202000200 [2026-01-11 09:12:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:12:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:12:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96967c6012244d04b7f89358ce57e2a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:12:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTc1RDQyRjZFMEZDREZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTc1RDQyRjZFMEZDREZBAA==\",\"timestamp\":\"1768102926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:08+05:30"} [2026-01-11 09:12:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTc1RDQyRjZFMEZDREZBAA== [2026-01-11 09:12:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTc1RDQyRjZFMEZDREZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFOTc1RDQyRjZFMEZDREZBAA==\",\"timestamp\":\"1768102926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:08+05:30"} [2026-01-11 09:12:08] [DEBUG] Ignoring event: delivered [2026-01-11 09:12:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:42:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMDAyQTRCQ0Q1QTk5NTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMDAyQTRCQ0Q1QTk5NTk2AA==", "timestamp": "1768102931", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:12:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:12:13] [INFO] Sending instructions to 917202000200 [2026-01-11 09:12:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:12:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:12:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b23c8ecfaa6d41c4aa4bd5d927958376", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:12:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMDAyQTRCQ0Q1QTk5NTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMDAyQTRCQ0Q1QTk5NTk2AA==\",\"timestamp\":\"1768102931\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:14+05:30"} [2026-01-11 09:12:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMDAyQTRCQ0Q1QTk5NTk2AA== [2026-01-11 09:12:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMDAyQTRCQ0Q1QTk5NTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMDAyQTRCQ0Q1QTk5NTk2AA==\",\"timestamp\":\"1768102931\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:14+05:30"} [2026-01-11 09:12:15] [DEBUG] Ignoring event: delivered [2026-01-11 09:12:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:42:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGNkJBRkM4Nzk4NUZCMzc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGNkJBRkM4Nzk4NUZCMzc3AA==", "timestamp": "1768102936", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:12:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:12:18] [INFO] Sending instructions to 917202000200 [2026-01-11 09:12:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:12:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:12:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d6fcd6a2a3f4ed9a9f811b77a2e591d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:12:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGNkJBRkM4Nzk4NUZCMzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGNkJBRkM4Nzk4NUZCMzc3AA==\",\"timestamp\":\"1768102936\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:18+05:30"} [2026-01-11 09:12:19] [DEBUG] Ignoring event: delivered [2026-01-11 09:12:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGNkJBRkM4Nzk4NUZCMzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGNkJBRkM4Nzk4NUZCMzc3AA==\",\"timestamp\":\"1768102936\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:18+05:30"} [2026-01-11 09:12:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGNkJBRkM4Nzk4NUZCMzc3AA== [2026-01-11 09:12:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:42:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyMjczNTE2RTFBMEFGM0RGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyMjczNTE2RTFBMEFGM0RGAA==", "timestamp": "1768102941", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:12:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:12:23] [INFO] Sending instructions to 917202000200 [2026-01-11 09:12:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:12:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:12:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23ecf2c67cb74dd89da62e56aa6e4a92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyMjczNTE2RTFBMEFGM0RGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyMjczNTE2RTFBMEFGM0RGAA==\",\"timestamp\":\"1768102941\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:23+05:30"} [2026-01-11 09:12:24] [DEBUG] Ignoring event: delivered [2026-01-11 09:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyMjczNTE2RTFBMEFGM0RGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyMjczNTE2RTFBMEFGM0RGAA==\",\"timestamp\":\"1768102941\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:23+05:30"} [2026-01-11 09:12:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyMjczNTE2RTFBMEFGM0RGAA== [2026-01-11 09:12:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:42:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCN0NDRUMwMDlFNTA4MkY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCN0NDRUMwMDlFNTA4MkY5AA==", "timestamp": "1768102947", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:12:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:12:29] [INFO] Sending instructions to 917202000200 [2026-01-11 09:12:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:12:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:12:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4614601141eb47bfa9788b1888b04f1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:12:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCN0NDRUMwMDlFNTA4MkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCN0NDRUMwMDlFNTA4MkY5AA==\",\"timestamp\":\"1768102947\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:29+05:30"} [2026-01-11 09:12:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCN0NDRUMwMDlFNTA4MkY5AA== [2026-01-11 09:12:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCN0NDRUMwMDlFNTA4MkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCN0NDRUMwMDlFNTA4MkY5AA==\",\"timestamp\":\"1768102947\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:29+05:30"} [2026-01-11 09:12:30] [DEBUG] Ignoring event: delivered [2026-01-11 09:12:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:42:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNDNFNEY0MTk2REFDQUE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNDNFNEY0MTk2REFDQUE2AA==", "timestamp": "1768102952", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:12:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:12:34] [INFO] Sending instructions to 917202000200 [2026-01-11 09:12:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:12:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:12:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68ee5a4f631d403a94962c0abdb93e32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:12:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNDNFNEY0MTk2REFDQUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNDNFNEY0MTk2REFDQUE2AA==\",\"timestamp\":\"1768102952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:35+05:30"} [2026-01-11 09:12:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNDNFNEY0MTk2REFDQUE2AA== [2026-01-11 09:12:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:12:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNDNFNEY0MTk2REFDQUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNDNFNEY0MTk2REFDQUE2AA==\",\"timestamp\":\"1768102952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:12:35+05:30"} [2026-01-11 09:12:36] [DEBUG] Ignoring event: delivered [2026-01-11 09:13:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:43:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQjI2RTg5NjZFQkFDOTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQjI2RTg5NjZFQkFDOTdCAA==", "timestamp": "1768102988", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:13:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:13:10] [INFO] Sending instructions to 917202000200 [2026-01-11 09:13:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:13:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:13:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bae290a72ec44bfa77a78601eb9934c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:13:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQjI2RTg5NjZFQkFDOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQjI2RTg5NjZFQkFDOTdCAA==\",\"timestamp\":\"1768102988\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:13:12+05:30"} [2026-01-11 09:13:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQjI2RTg5NjZFQkFDOTdCAA== [2026-01-11 09:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:13:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQjI2RTg5NjZFQkFDOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQjI2RTg5NjZFQkFDOTdCAA==\",\"timestamp\":\"1768102988\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:13:12+05:30"} [2026-01-11 09:13:12] [DEBUG] Ignoring event: delivered [2026-01-11 09:13:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:43:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3Q0U1OUQzNkZENTRCMUQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3Q0U1OUQzNkZENTRCMUQzAA==", "timestamp": "1768102994", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:13:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:13:15] [INFO] Sending instructions to 917202000200 [2026-01-11 09:13:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:13:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:13:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb0e29c9b897441892a2999b30b3e681", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:13:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:13:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3Q0U1OUQzNkZENTRCMUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3Q0U1OUQzNkZENTRCMUQzAA==\",\"timestamp\":\"1768102994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:13:15+05:30"} [2026-01-11 09:13:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3Q0U1OUQzNkZENTRCMUQzAA== [2026-01-11 09:13:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:13:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3Q0U1OUQzNkZENTRCMUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3Q0U1OUQzNkZENTRCMUQzAA==\",\"timestamp\":\"1768102994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:13:15+05:30"} [2026-01-11 09:13:16] [DEBUG] Ignoring event: delivered [2026-01-11 09:13:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:43:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1QTZERkExNzQ5M0UxOURFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1QTZERkExNzQ5M0UxOURFAA==", "timestamp": "1768103030", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:13:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:13:51] [INFO] Sending instructions to 917202000200 [2026-01-11 09:13:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:13:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:13:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1d7c5fc9ff442deacf8b8b57cf2c3b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:13:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:13:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1QTZERkExNzQ5M0UxOURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1QTZERkExNzQ5M0UxOURFAA==\",\"timestamp\":\"1768103030\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:13:52+05:30"} [2026-01-11 09:13:53] [DEBUG] Ignoring event: delivered [2026-01-11 09:13:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:13:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1QTZERkExNzQ5M0UxOURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1QTZERkExNzQ5M0UxOURFAA==\",\"timestamp\":\"1768103030\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:13:52+05:30"} [2026-01-11 09:13:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1QTZERkExNzQ5M0UxOURFAA== [2026-01-11 09:13:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:43:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2RUMxRUI2NEVCQTVFQjVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2RUMxRUI2NEVCQTVFQjVDAA==", "timestamp": "1768103035", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:13:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:13:56] [INFO] Sending instructions to 917202000200 [2026-01-11 09:13:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:13:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:13:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8cb693f0cb82440ebecc93553b5f7e92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:13:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2RUMxRUI2NEVCQTVFQjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2RUMxRUI2NEVCQTVFQjVDAA==\",\"timestamp\":\"1768103035\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:13:57+05:30"} [2026-01-11 09:13:57] [DEBUG] Ignoring event: delivered [2026-01-11 09:13:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2RUMxRUI2NEVCQTVFQjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2RUMxRUI2NEVCQTVFQjVDAA==\",\"timestamp\":\"1768103035\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:13:57+05:30"} [2026-01-11 09:13:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA2RUMxRUI2NEVCQTVFQjVDAA== [2026-01-11 09:14:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:44:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkVFNDQ4NDQ5NzlGQTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkVFNDQ4NDQ5NzlGQTU1AA==", "timestamp": "1768103040", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:14:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:14:02] [INFO] Sending instructions to 917202000200 [2026-01-11 09:14:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:14:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:14:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1acd9dd516c04a5484a5115a4ad5f0c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:14:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkVFNDQ4NDQ5NzlGQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkVFNDQ4NDQ5NzlGQTU1AA==\",\"timestamp\":\"1768103040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:02+05:30"} [2026-01-11 09:14:02] [DEBUG] Ignoring event: delivered [2026-01-11 09:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkVFNDQ4NDQ5NzlGQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkVFNDQ4NDQ5NzlGQTU1AA==\",\"timestamp\":\"1768103040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:02+05:30"} [2026-01-11 09:14:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkVFNDQ4NDQ5NzlGQTU1AA== [2026-01-11 09:14:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:44:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MzBGREU4NUI4QUREN0MxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MzBGREU4NUI4QUREN0MxAA==", "timestamp": "1768103076", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:14:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:14:38] [INFO] Sending instructions to 917202000200 [2026-01-11 09:14:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:14:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:14:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02f6bcfbc0f34cef8e55c9829409edac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MzBGREU4NUI4QUREN0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MzBGREU4NUI4QUREN0MxAA==\",\"timestamp\":\"1768103076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:38+05:30"} [2026-01-11 09:14:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MzBGREU4NUI4QUREN0MxAA== [2026-01-11 09:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MzBGREU4NUI4QUREN0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MzBGREU4NUI4QUREN0MxAA==\",\"timestamp\":\"1768103076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:38+05:30"} [2026-01-11 09:14:39] [DEBUG] Ignoring event: delivered [2026-01-11 09:14:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:44:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRUQ1MkM4Q0Q4RTk1NTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRUQ1MkM4Q0Q4RTk1NTBFAA==", "timestamp": "1768103081", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:14:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:14:43] [INFO] Sending instructions to 917202000200 [2026-01-11 09:14:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:14:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:14:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fb7b8fa3a124af58452354d361427e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRUQ1MkM4Q0Q4RTk1NTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRUQ1MkM4Q0Q4RTk1NTBFAA==\",\"timestamp\":\"1768103081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:45+05:30"} [2026-01-11 09:14:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRUQ1MkM4Q0Q4RTk1NTBFAA== [2026-01-11 09:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRUQ1MkM4Q0Q4RTk1NTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRUQ1MkM4Q0Q4RTk1NTBFAA==\",\"timestamp\":\"1768103081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:45+05:30"} [2026-01-11 09:14:45] [DEBUG] Ignoring event: delivered [2026-01-11 09:14:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:44:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEQkIyRDgyM0U1N0QyMzMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEQkIyRDgyM0U1N0QyMzMyAA==", "timestamp": "1768103087", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:14:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:14:49] [INFO] Sending instructions to 917202000200 [2026-01-11 09:14:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:14:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:14:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a7201c4e8c44dd283f1a49439bfe3fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:14:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEQkIyRDgyM0U1N0QyMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEQkIyRDgyM0U1N0QyMzMyAA==\",\"timestamp\":\"1768103087\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:51+05:30"} [2026-01-11 09:14:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEQkIyRDgyM0U1N0QyMzMyAA== [2026-01-11 09:14:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEQkIyRDgyM0U1N0QyMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEQkIyRDgyM0U1N0QyMzMyAA==\",\"timestamp\":\"1768103087\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:51+05:30"} [2026-01-11 09:14:52] [DEBUG] Ignoring event: delivered [2026-01-11 09:14:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:44:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU1QkM4OTM1RTg1NjNBNzEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU1QkM4OTM1RTg1NjNBNzEwAA==", "timestamp": "1768103092", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:14:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:14:54] [INFO] Sending instructions to 917202000200 [2026-01-11 09:14:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:14:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:14:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d76ac540d347405dac88e8da95b35b77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:14:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU1QkM4OTM1RTg1NjNBNzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU1QkM4OTM1RTg1NjNBNzEwAA==\",\"timestamp\":\"1768103092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:55+05:30"} [2026-01-11 09:14:55] [DEBUG] Ignoring event: delivered [2026-01-11 09:14:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU1QkM4OTM1RTg1NjNBNzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU1QkM4OTM1RTg1NjNBNzEwAA==\",\"timestamp\":\"1768103092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:14:55+05:30"} [2026-01-11 09:14:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU1QkM4OTM1RTg1NjNBNzEwAA== [2026-01-11 09:14:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:44:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwMjhGRUNCMzNGQ0FEMzAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwMjhGRUNCMzNGQ0FEMzAxAA==", "timestamp": "1768103097", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:14:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:14:59] [INFO] Sending instructions to 917202000200 [2026-01-11 09:14:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:14:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:14:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f9d32ddd4d746db80326c116f0acb78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:15:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwMjhGRUNCMzNGQ0FEMzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwMjhGRUNCMzNGQ0FEMzAxAA==\",\"timestamp\":\"1768103097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:15:01+05:30"} [2026-01-11 09:15:02] [DEBUG] Ignoring event: delivered [2026-01-11 09:15:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:14:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwMjhGRUNCMzNGQ0FEMzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwMjhGRUNCMzNGQ0FEMzAxAA==\",\"timestamp\":\"1768103097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:15:01+05:30"} [2026-01-11 09:15:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwMjhGRUNCMzNGQ0FEMzAxAA== [2026-01-11 09:15:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:45:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2RDQxNUIzNUQxRjM4RDU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2RDQxNUIzNUQxRjM4RDU4AA==", "timestamp": "1768103102", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:15:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:15:04] [INFO] Sending instructions to 917202000200 [2026-01-11 09:15:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:15:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:15:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c208b98123e4044b31a2c579f51c5b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:15:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:15:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2RDQxNUIzNUQxRjM4RDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2RDQxNUIzNUQxRjM4RDU4AA==\",\"timestamp\":\"1768103102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:15:05+05:30"} [2026-01-11 09:15:06] [DEBUG] Ignoring event: delivered [2026-01-11 09:15:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:15:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2RDQxNUIzNUQxRjM4RDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2RDQxNUIzNUQxRjM4RDU4AA==\",\"timestamp\":\"1768103102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:15:05+05:30"} [2026-01-11 09:15:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2RDQxNUIzNUQxRjM4RDU4AA== [2026-01-11 09:15:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:45:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNBREYyM0NGN0I4NjM4MDMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNBREYyM0NGN0I4NjM4MDMzAA==", "timestamp": "1768103138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:15:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:15:40] [INFO] Sending instructions to 917202000200 [2026-01-11 09:15:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:15:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:15:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0849e8769a524d148333afcec717c31b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:15:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNBREYyM0NGN0I4NjM4MDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNBREYyM0NGN0I4NjM4MDMzAA==\",\"timestamp\":\"1768103138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:15:41+05:30"} [2026-01-11 09:15:41] [DEBUG] Ignoring event: delivered [2026-01-11 09:15:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNBREYyM0NGN0I4NjM4MDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNBREYyM0NGN0I4NjM4MDMzAA==\",\"timestamp\":\"1768103138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:15:41+05:30"} [2026-01-11 09:15:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNBREYyM0NGN0I4NjM4MDMzAA== [2026-01-11 09:15:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:45:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2N0I0Njg3ODY0RjM3RDRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2N0I0Njg3ODY0RjM3RDRGAA==", "timestamp": "1768103144", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:15:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:15:46] [INFO] Sending instructions to 917202000200 [2026-01-11 09:15:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:15:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:15:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82eb8222899e4e3a919328781aec7d1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2N0I0Njg3ODY0RjM3RDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2N0I0Njg3ODY0RjM3RDRGAA==\",\"timestamp\":\"1768103144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:15:46+05:30"} [2026-01-11 09:15:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2N0I0Njg3ODY0RjM3RDRGAA== [2026-01-11 09:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2N0I0Njg3ODY0RjM3RDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2N0I0Njg3ODY0RjM3RDRGAA==\",\"timestamp\":\"1768103144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:15:46+05:30"} [2026-01-11 09:15:46] [DEBUG] Ignoring event: delivered [2026-01-11 09:16:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:46:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QkY5NDhEQTc2OUFEQzFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QkY5NDhEQTc2OUFEQzFBAA==", "timestamp": "1768103180", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:16:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:16:22] [INFO] Sending instructions to 917202000200 [2026-01-11 09:16:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:16:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:16:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b0e078490274d1ca6e5860df85c8fac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:16:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:16:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QkY5NDhEQTc2OUFEQzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QkY5NDhEQTc2OUFEQzFBAA==\",\"timestamp\":\"1768103180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:16:22+05:30"} [2026-01-11 09:16:23] [DEBUG] Ignoring event: delivered [2026-01-11 09:16:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:16:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QkY5NDhEQTc2OUFEQzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QkY5NDhEQTc2OUFEQzFBAA==\",\"timestamp\":\"1768103180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:16:22+05:30"} [2026-01-11 09:16:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QkY5NDhEQTc2OUFEQzFBAA== [2026-01-11 09:16:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:46:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2MjlENUZEM0Y1QTMxMzg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2MjlENUZEM0Y1QTMxMzg5AA==", "timestamp": "1768103187", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:16:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:16:29] [INFO] Sending instructions to 917202000200 [2026-01-11 09:16:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:16:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:16:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64bd6528967d4d988f8571e4697453d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:16:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2MjlENUZEM0Y1QTMxMzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2MjlENUZEM0Y1QTMxMzg5AA==\",\"timestamp\":\"1768103187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:16:31+05:30"} [2026-01-11 09:16:31] [DEBUG] Ignoring event: delivered [2026-01-11 09:16:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2MjlENUZEM0Y1QTMxMzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2MjlENUZEM0Y1QTMxMzg5AA==\",\"timestamp\":\"1768103187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:16:31+05:30"} [2026-01-11 09:16:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2MjlENUZEM0Y1QTMxMzg5AA== [2026-01-11 09:16:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:46:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCNEI5OEUyMzRCOEFCNEQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCNEI5OEUyMzRCOEFCNEQ5AA==", "timestamp": "1768103192", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:16:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:16:34] [INFO] Sending instructions to 917202000200 [2026-01-11 09:16:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:16:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:16:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87596bfb58b548ccac1c8c8b3037cae4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:16:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCNEI5OEUyMzRCOEFCNEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCNEI5OEUyMzRCOEFCNEQ5AA==\",\"timestamp\":\"1768103192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:16:34+05:30"} [2026-01-11 09:16:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCNEI5OEUyMzRCOEFCNEQ5AA== [2026-01-11 09:16:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCNEI5OEUyMzRCOEFCNEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCNEI5OEUyMzRCOEFCNEQ5AA==\",\"timestamp\":\"1768103192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:16:34+05:30"} [2026-01-11 09:16:34] [DEBUG] Ignoring event: delivered [2026-01-11 09:16:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:46:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NjVBQ0Y5RTMxMEExMEI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NjVBQ0Y5RTMxMEExMEI1AA==", "timestamp": "1768103198", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:16:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:16:40] [INFO] Sending instructions to 917202000200 [2026-01-11 09:16:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:16:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:16:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a95374ac948433ab98028814a9e71e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:16:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:16:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NjVBQ0Y5RTMxMEExMEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NjVBQ0Y5RTMxMEExMEI1AA==\",\"timestamp\":\"1768103198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:16:40+05:30"} [2026-01-11 09:16:40] [DEBUG] Ignoring event: delivered [2026-01-11 09:16:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:16:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NjVBQ0Y5RTMxMEExMEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NjVBQ0Y5RTMxMEExMEI1AA==\",\"timestamp\":\"1768103198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:16:40+05:30"} [2026-01-11 09:16:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NjVBQ0Y5RTMxMEExMEI1AA== [2026-01-11 09:17:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:47:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFMzlCODRFOTIzMkVCMEZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFMzlCODRFOTIzMkVCMEZBAA==", "timestamp": "1768103234", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:17:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:17:15] [INFO] Sending instructions to 917202000200 [2026-01-11 09:17:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:17:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:17:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d49a7506be9548b8bb886b785fbb9c4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:17:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFMzlCODRFOTIzMkVCMEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFMzlCODRFOTIzMkVCMEZBAA==\",\"timestamp\":\"1768103234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:17:16+05:30"} [2026-01-11 09:17:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFMzlCODRFOTIzMkVCMEZBAA== [2026-01-11 09:17:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFMzlCODRFOTIzMkVCMEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFMzlCODRFOTIzMkVCMEZBAA==\",\"timestamp\":\"1768103234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:17:16+05:30"} [2026-01-11 09:17:16] [DEBUG] Ignoring event: delivered [2026-01-11 09:17:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:47:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0OEI0MDAxQjg2OUI1MjAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0OEI0MDAxQjg2OUI1MjAzAA==", "timestamp": "1768103239", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:17:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:17:21] [INFO] Sending instructions to 917202000200 [2026-01-11 09:17:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:17:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:17:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03edce4522714a8a9c64ec4c6dc23ab0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:17:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:17:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0OEI0MDAxQjg2OUI1MjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0OEI0MDAxQjg2OUI1MjAzAA==\",\"timestamp\":\"1768103239\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:17:22+05:30"} [2026-01-11 09:17:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0OEI0MDAxQjg2OUI1MjAzAA== [2026-01-11 09:17:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:17:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0OEI0MDAxQjg2OUI1MjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0OEI0MDAxQjg2OUI1MjAzAA==\",\"timestamp\":\"1768103239\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:17:22+05:30"} [2026-01-11 09:17:23] [DEBUG] Ignoring event: delivered [2026-01-11 09:17:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:47:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0MURFNzRBNzg2ODc4RjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0MURFNzRBNzg2ODc4RjA3AA==", "timestamp": "1768103245", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:17:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:17:27] [INFO] Sending instructions to 917202000200 [2026-01-11 09:17:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:17:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:17:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fe9d9f899864eaea3b9c4e21122bae3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:17:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:17:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0MURFNzRBNzg2ODc4RjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0MURFNzRBNzg2ODc4RjA3AA==\",\"timestamp\":\"1768103245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:17:28+05:30"} [2026-01-11 09:17:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0MURFNzRBNzg2ODc4RjA3AA== [2026-01-11 09:17:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:17:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0MURFNzRBNzg2ODc4RjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M0MURFNzRBNzg2ODc4RjA3AA==\",\"timestamp\":\"1768103245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:17:28+05:30"} [2026-01-11 09:17:28] [DEBUG] Ignoring event: delivered [2026-01-11 09:17:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:47:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyM0VENUU1Mzc0NDMyQ0Y3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyM0VENUU1Mzc0NDMyQ0Y3AA==", "timestamp": "1768103251", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:17:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:17:32] [INFO] Sending instructions to 917202000200 [2026-01-11 09:17:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:17:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:17:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef116a4dafb949ee84c92bd6c629b795", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:17:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:17:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyM0VENUU1Mzc0NDMyQ0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyM0VENUU1Mzc0NDMyQ0Y3AA==\",\"timestamp\":\"1768103251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:17:34+05:30"} [2026-01-11 09:17:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyM0VENUU1Mzc0NDMyQ0Y3AA== [2026-01-11 09:17:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:17:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyM0VENUU1Mzc0NDMyQ0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyM0VENUU1Mzc0NDMyQ0Y3AA==\",\"timestamp\":\"1768103251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:17:34+05:30"} [2026-01-11 09:17:34] [DEBUG] Ignoring event: delivered [2026-01-11 09:18:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:48:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjY5NTBBMUY0QjM3NzdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjY5NTBBMUY0QjM3NzdDAA==", "timestamp": "1768103287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:18:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:18:08] [INFO] Sending instructions to 917202000200 [2026-01-11 09:18:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:18:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:18:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbc90d64eb09419f9dec876232c1f74f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:18:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjY5NTBBMUY0QjM3NzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjY5NTBBMUY0QjM3NzdDAA==\",\"timestamp\":\"1768103287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:18:11+05:30"} [2026-01-11 09:18:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjY5NTBBMUY0QjM3NzdDAA== [2026-01-11 09:18:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjY5NTBBMUY0QjM3NzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjY5NTBBMUY0QjM3NzdDAA==\",\"timestamp\":\"1768103287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:18:11+05:30"} [2026-01-11 09:18:12] [DEBUG] Ignoring event: delivered [2026-01-11 09:18:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:48:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMTMzNkFBQjM1RUJFMDRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMTMzNkFBQjM1RUJFMDRFAA==", "timestamp": "1768103292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:18:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:18:14] [INFO] Sending instructions to 917202000200 [2026-01-11 09:18:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:18:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:18:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfc17640e38e46fda70d3695265fafcf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:18:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:18:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMTMzNkFBQjM1RUJFMDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMTMzNkFBQjM1RUJFMDRFAA==\",\"timestamp\":\"1768103292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:18:15+05:30"} [2026-01-11 09:18:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMTMzNkFBQjM1RUJFMDRFAA== [2026-01-11 09:18:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:18:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMTMzNkFBQjM1RUJFMDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMTMzNkFBQjM1RUJFMDRFAA==\",\"timestamp\":\"1768103292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:18:15+05:30"} [2026-01-11 09:18:16] [DEBUG] Ignoring event: delivered [2026-01-11 09:18:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:48:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MUE2RjlDQjg5MjcwOTQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MUE2RjlDQjg5MjcwOTQzAA==", "timestamp": "1768103298", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:18:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:18:21] [INFO] Sending instructions to 917202000200 [2026-01-11 09:18:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:18:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:18:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5573407779454c218bd4c8d4b481bf21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:18:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:18:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MUE2RjlDQjg5MjcwOTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MUE2RjlDQjg5MjcwOTQzAA==\",\"timestamp\":\"1768103298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:18:22+05:30"} [2026-01-11 09:18:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MUE2RjlDQjg5MjcwOTQzAA== [2026-01-11 09:18:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:18:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MUE2RjlDQjg5MjcwOTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MUE2RjlDQjg5MjcwOTQzAA==\",\"timestamp\":\"1768103298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:18:22+05:30"} [2026-01-11 09:18:23] [DEBUG] Ignoring event: delivered [2026-01-11 09:18:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:48:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2QjJEMjc2Q0M5QkJEMjE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2QjJEMjc2Q0M5QkJEMjE1AA==", "timestamp": "1768103305", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:18:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:18:26] [INFO] Sending instructions to 917202000200 [2026-01-11 09:18:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:18:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:18:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3959f49f86f3424bae6a90b23c24013d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:18:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2QjJEMjc2Q0M5QkJEMjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2QjJEMjc2Q0M5QkJEMjE1AA==\",\"timestamp\":\"1768103305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:18:29+05:30"} [2026-01-11 09:18:29] [DEBUG] Ignoring event: delivered [2026-01-11 09:18:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2QjJEMjc2Q0M5QkJEMjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2QjJEMjc2Q0M5QkJEMjE1AA==\",\"timestamp\":\"1768103305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:18:29+05:30"} [2026-01-11 09:18:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2QjJEMjc2Q0M5QkJEMjE1AA== [2026-01-11 09:19:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:49:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdEQTRDQzg2NEQ2RUFBRkUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdEQTRDQzg2NEQ2RUFBRkUzAA==", "timestamp": "1768103341", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:19:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:19:03] [INFO] Sending instructions to 917202000200 [2026-01-11 09:19:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:19:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:19:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2e08a5b95f24027b88c0ade2dc4fe6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:19:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdEQTRDQzg2NEQ2RUFBRkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdEQTRDQzg2NEQ2RUFBRkUzAA==\",\"timestamp\":\"1768103341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:05+05:30"} [2026-01-11 09:19:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdEQTRDQzg2NEQ2RUFBRkUzAA== [2026-01-11 09:19:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdEQTRDQzg2NEQ2RUFBRkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdEQTRDQzg2NEQ2RUFBRkUzAA==\",\"timestamp\":\"1768103341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:05+05:30"} [2026-01-11 09:19:06] [DEBUG] Ignoring event: delivered [2026-01-11 09:19:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:49:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MkZGMTcxNEU5MTdBNUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MkZGMTcxNEU5MTdBNUEzAA==", "timestamp": "1768103347", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:19:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:19:09] [INFO] Sending instructions to 917202000200 [2026-01-11 09:19:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:19:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:19:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22c97121f93d4f7b8123c991a17bf289", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:19:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MkZGMTcxNEU5MTdBNUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MkZGMTcxNEU5MTdBNUEzAA==\",\"timestamp\":\"1768103347\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:09+05:30"} [2026-01-11 09:19:09] [DEBUG] Ignoring event: delivered [2026-01-11 09:19:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MkZGMTcxNEU5MTdBNUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MkZGMTcxNEU5MTdBNUEzAA==\",\"timestamp\":\"1768103347\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:09+05:30"} [2026-01-11 09:19:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MkZGMTcxNEU5MTdBNUEzAA== [2026-01-11 09:19:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:49:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3RTRDMUZGRjE0OUQzMDRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3RTRDMUZGRjE0OUQzMDRGAA==", "timestamp": "1768103353", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:19:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:19:15] [INFO] Sending instructions to 917202000200 [2026-01-11 09:19:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:19:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:19:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4dea350eaaa492da1c7424e8d153bc5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:19:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3RTRDMUZGRjE0OUQzMDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3RTRDMUZGRjE0OUQzMDRGAA==\",\"timestamp\":\"1768103353\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:17+05:30"} [2026-01-11 09:19:18] [DEBUG] Ignoring event: delivered [2026-01-11 09:19:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3RTRDMUZGRjE0OUQzMDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3RTRDMUZGRjE0OUQzMDRGAA==\",\"timestamp\":\"1768103353\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:17+05:30"} [2026-01-11 09:19:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3RTRDMUZGRjE0OUQzMDRGAA== [2026-01-11 09:19:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:49:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFQkNDQUEwREU1MjcxRTdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFQkNDQUEwREU1MjcxRTdFAA==", "timestamp": "1768103358", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:19:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:19:20] [INFO] Sending instructions to 917202000200 [2026-01-11 09:19:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:19:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:19:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96f3caa73ac1461187b851ec0f3420fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:19:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFQkNDQUEwREU1MjcxRTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFQkNDQUEwREU1MjcxRTdFAA==\",\"timestamp\":\"1768103358\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:20+05:30"} [2026-01-11 09:19:21] [DEBUG] Ignoring event: delivered [2026-01-11 09:19:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFQkNDQUEwREU1MjcxRTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFQkNDQUEwREU1MjcxRTdFAA==\",\"timestamp\":\"1768103358\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:20+05:30"} [2026-01-11 09:19:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFQkNDQUEwREU1MjcxRTdFAA== [2026-01-11 09:19:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:49:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1RTkzRjZDQjczOUUzMDMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1RTkzRjZDQjczOUUzMDMzAA==", "timestamp": "1768103394", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:19:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:19:56] [INFO] Sending instructions to 917202000200 [2026-01-11 09:19:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:19:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:19:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8102874ad78e4f48b19b60647b1b1cf5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:19:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1RTkzRjZDQjczOUUzMDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1RTkzRjZDQjczOUUzMDMzAA==\",\"timestamp\":\"1768103394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:57+05:30"} [2026-01-11 09:19:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1RTkzRjZDQjczOUUzMDMzAA== [2026-01-11 09:19:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1RTkzRjZDQjczOUUzMDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1RTkzRjZDQjczOUUzMDMzAA==\",\"timestamp\":\"1768103394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:19:57+05:30"} [2026-01-11 09:19:58] [DEBUG] Ignoring event: delivered [2026-01-11 09:20:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:50:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBGODNDMTQyRUEyRTQwNENCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBGODNDMTQyRUEyRTQwNENCAA==", "timestamp": "1768103400", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:20:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:20:02] [INFO] Sending instructions to 917202000200 [2026-01-11 09:20:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:20:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:20:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ae143213e9d433e8e0d4b7615d7cec8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:20:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBGODNDMTQyRUEyRTQwNENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBGODNDMTQyRUEyRTQwNENCAA==\",\"timestamp\":\"1768103400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:02+05:30"} [2026-01-11 09:20:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBGODNDMTQyRUEyRTQwNENCAA== [2026-01-11 09:20:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBGODNDMTQyRUEyRTQwNENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBGODNDMTQyRUEyRTQwNENCAA==\",\"timestamp\":\"1768103400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:02+05:30"} [2026-01-11 09:20:03] [DEBUG] Ignoring event: delivered [2026-01-11 09:20:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:50:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBNTMwNzQ3QjJBNEVDNzhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBNTMwNzQ3QjJBNEVDNzhFAA==", "timestamp": "1768103406", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:20:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:20:08] [INFO] Sending instructions to 917202000200 [2026-01-11 09:20:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:20:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:20:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dce1a33dd9854eb78af59a8cf4a0b06b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:20:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBNTMwNzQ3QjJBNEVDNzhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBNTMwNzQ3QjJBNEVDNzhFAA==\",\"timestamp\":\"1768103406\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:09+05:30"} [2026-01-11 09:20:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBNTMwNzQ3QjJBNEVDNzhFAA== [2026-01-11 09:20:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBNTMwNzQ3QjJBNEVDNzhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBNTMwNzQ3QjJBNEVDNzhFAA==\",\"timestamp\":\"1768103406\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:09+05:30"} [2026-01-11 09:20:10] [DEBUG] Ignoring event: delivered [2026-01-11 09:20:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:50:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MUZFQUI5NDgyOEFGQzc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MUZFQUI5NDgyOEFGQzc1AA==", "timestamp": "1768103411", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:20:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:20:13] [INFO] Sending instructions to 917202000200 [2026-01-11 09:20:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:20:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:20:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b70e6b429d849f99ebb49eb7b8efe51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MUZFQUI5NDgyOEFGQzc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MUZFQUI5NDgyOEFGQzc1AA==\",\"timestamp\":\"1768103411\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:14+05:30"} [2026-01-11 09:20:14] [DEBUG] Ignoring event: delivered [2026-01-11 09:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MUZFQUI5NDgyOEFGQzc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MUZFQUI5NDgyOEFGQzc1AA==\",\"timestamp\":\"1768103411\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:14+05:30"} [2026-01-11 09:20:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MUZFQUI5NDgyOEFGQzc1AA== [2026-01-11 09:20:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:50:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEODk1NkFFRTNFQjk4MDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEODk1NkFFRTNFQjk4MDhBAA==", "timestamp": "1768103448", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:20:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:20:50] [INFO] Sending instructions to 917202000200 [2026-01-11 09:20:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:20:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:20:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d903b41f0e914ba387d25db0bd9f2067", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:20:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEODk1NkFFRTNFQjk4MDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEODk1NkFFRTNFQjk4MDhBAA==\",\"timestamp\":\"1768103448\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:51+05:30"} [2026-01-11 09:20:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEODk1NkFFRTNFQjk4MDhBAA== [2026-01-11 09:20:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEODk1NkFFRTNFQjk4MDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEODk1NkFFRTNFQjk4MDhBAA==\",\"timestamp\":\"1768103448\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:51+05:30"} [2026-01-11 09:20:52] [DEBUG] Ignoring event: delivered [2026-01-11 09:20:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:50:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGNTdFRjI1MzJFMTA1Q0EyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGNTdFRjI1MzJFMTA1Q0EyAA==", "timestamp": "1768103453", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:20:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:20:55] [INFO] Sending instructions to 917202000200 [2026-01-11 09:20:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:20:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:20:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1ab474376c046c5a19c3ba70d196d14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:20:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGNTdFRjI1MzJFMTA1Q0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGNTdFRjI1MzJFMTA1Q0EyAA==\",\"timestamp\":\"1768103453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:57+05:30"} [2026-01-11 09:20:58] [DEBUG] Ignoring event: delivered [2026-01-11 09:20:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:20:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGNTdFRjI1MzJFMTA1Q0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGNTdFRjI1MzJFMTA1Q0EyAA==\",\"timestamp\":\"1768103453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:20:57+05:30"} [2026-01-11 09:20:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGNTdFRjI1MzJFMTA1Q0EyAA== [2026-01-11 09:21:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:51:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNjgzNzIyRkI0RTU4REQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNjgzNzIyRkI0RTU4REQ0AA==", "timestamp": "1768103459", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:21:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:21:01] [INFO] Sending instructions to 917202000200 [2026-01-11 09:21:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:21:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:21:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bd6755777324ceda20e795af8f074f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:21:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNjgzNzIyRkI0RTU4REQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNjgzNzIyRkI0RTU4REQ0AA==\",\"timestamp\":\"1768103459\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:03+05:30"} [2026-01-11 09:21:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNjgzNzIyRkI0RTU4REQ0AA== [2026-01-11 09:21:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNjgzNzIyRkI0RTU4REQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNjgzNzIyRkI0RTU4REQ0AA==\",\"timestamp\":\"1768103459\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:03+05:30"} [2026-01-11 09:21:04] [DEBUG] Ignoring event: delivered [2026-01-11 09:21:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:51:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4RjVBMjYxMEZGRTI0RDNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4RjVBMjYxMEZGRTI0RDNFAA==", "timestamp": "1768103495", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:21:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:21:37] [INFO] Sending instructions to 917202000200 [2026-01-11 09:21:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:21:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:21:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54e20c52e9ad4dcbb5a8132d980959db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:21:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4RjVBMjYxMEZGRTI0RDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4RjVBMjYxMEZGRTI0RDNFAA==\",\"timestamp\":\"1768103495\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:39+05:30"} [2026-01-11 09:21:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4RjVBMjYxMEZGRTI0RDNFAA== [2026-01-11 09:21:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4RjVBMjYxMEZGRTI0RDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4RjVBMjYxMEZGRTI0RDNFAA==\",\"timestamp\":\"1768103495\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:39+05:30"} [2026-01-11 09:21:40] [DEBUG] Ignoring event: delivered [2026-01-11 09:21:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:51:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMUU3OEUyNThFRjQ3MkNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMUU3OEUyNThFRjQ3MkNGAA==", "timestamp": "1768103500", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:21:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:21:42] [INFO] Sending instructions to 917202000200 [2026-01-11 09:21:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:21:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:21:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f14c0987c5f4d5c8d51f9dbe790de84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:21:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMUU3OEUyNThFRjQ3MkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMUU3OEUyNThFRjQ3MkNGAA==\",\"timestamp\":\"1768103500\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:44+05:30"} [2026-01-11 09:21:45] [DEBUG] Ignoring event: delivered [2026-01-11 09:21:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMUU3OEUyNThFRjQ3MkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMUU3OEUyNThFRjQ3MkNGAA==\",\"timestamp\":\"1768103500\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:44+05:30"} [2026-01-11 09:21:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyMUU3OEUyNThFRjQ3MkNGAA== [2026-01-11 09:21:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:51:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzREUyNzM0MTlERjIzMzdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzREUyNzM0MTlERjIzMzdBAA==", "timestamp": "1768103506", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:21:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:21:48] [INFO] Sending instructions to 917202000200 [2026-01-11 09:21:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:21:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:21:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "631db2d94e7448739a916c6244af4ae7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:21:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzREUyNzM0MTlERjIzMzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzREUyNzM0MTlERjIzMzdBAA==\",\"timestamp\":\"1768103506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:48+05:30"} [2026-01-11 09:21:49] [DEBUG] Ignoring event: delivered [2026-01-11 09:21:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzREUyNzM0MTlERjIzMzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzREUyNzM0MTlERjIzMzdBAA==\",\"timestamp\":\"1768103506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:48+05:30"} [2026-01-11 09:21:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzREUyNzM0MTlERjIzMzdBAA== [2026-01-11 09:21:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:51:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxNUQ3ODI2NUEyMTc5RjlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxNUQ3ODI2NUEyMTc5RjlGAA==", "timestamp": "1768103511", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:21:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:21:53] [INFO] Sending instructions to 917202000200 [2026-01-11 09:21:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:21:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:21:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27be5a5269a94c7da80bbc7019cb5210", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxNUQ3ODI2NUEyMTc5RjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxNUQ3ODI2NUEyMTc5RjlGAA==\",\"timestamp\":\"1768103511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:53+05:30"} [2026-01-11 09:21:54] [DEBUG] Ignoring event: delivered [2026-01-11 09:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxNUQ3ODI2NUEyMTc5RjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxNUQ3ODI2NUEyMTc5RjlGAA==\",\"timestamp\":\"1768103511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:53+05:30"} [2026-01-11 09:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxNUQ3ODI2NUEyMTc5RjlGAA== [2026-01-11 09:21:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:51:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg0NjQ3MkUyNjIwODM3ODEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg0NjQ3MkUyNjIwODM3ODEzAA==", "timestamp": "1768103517", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:21:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:21:58] [INFO] Sending instructions to 917202000200 [2026-01-11 09:21:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:21:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:21:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4cf21d30484404685c185ff20eff186", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg0NjQ3MkUyNjIwODM3ODEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg0NjQ3MkUyNjIwODM3ODEzAA==\",\"timestamp\":\"1768103517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:59+05:30"} [2026-01-11 09:22:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg0NjQ3MkUyNjIwODM3ODEzAA== [2026-01-11 09:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg0NjQ3MkUyNjIwODM3ODEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg0NjQ3MkUyNjIwODM3ODEzAA==\",\"timestamp\":\"1768103517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:21:59+05:30"} [2026-01-11 09:22:00] [DEBUG] Ignoring event: delivered [2026-01-11 09:22:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:52:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFNUJGODIxREU5OEU4M0FGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFNUJGODIxREU5OEU4M0FGAA==", "timestamp": "1768103553", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:22:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:22:36] [INFO] Sending instructions to 917202000200 [2026-01-11 09:22:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:22:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:22:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "873a7c99405743b7af56476f35b79529", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:22:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:22:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFNUJGODIxREU5OEU4M0FGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFNUJGODIxREU5OEU4M0FGAA==\",\"timestamp\":\"1768103553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:22:37+05:30"} [2026-01-11 09:22:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFNUJGODIxREU5OEU4M0FGAA== [2026-01-11 09:22:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:22:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFNUJGODIxREU5OEU4M0FGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFNUJGODIxREU5OEU4M0FGAA==\",\"timestamp\":\"1768103553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:22:37+05:30"} [2026-01-11 09:22:37] [DEBUG] Ignoring event: delivered [2026-01-11 09:22:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:52:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGRDkwREY4RjlGN0JFOTU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGRDkwREY4RjlGN0JFOTU4AA==", "timestamp": "1768103560", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:22:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:22:41] [INFO] Sending instructions to 917202000200 [2026-01-11 09:22:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:22:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:22:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99b0c076cdc346978c6745ca93a29d60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:22:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGRDkwREY4RjlGN0JFOTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGRDkwREY4RjlGN0JFOTU4AA==\",\"timestamp\":\"1768103560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:22:42+05:30"} [2026-01-11 09:22:43] [DEBUG] Ignoring event: delivered [2026-01-11 09:22:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGRDkwREY4RjlGN0JFOTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGRDkwREY4RjlGN0JFOTU4AA==\",\"timestamp\":\"1768103560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:22:42+05:30"} [2026-01-11 09:22:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGRDkwREY4RjlGN0JFOTU4AA== [2026-01-11 09:22:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:52:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE2ODc4OTRCM0JDMTZDN0M5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE2ODc4OTRCM0JDMTZDN0M5AA==", "timestamp": "1768103565", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:22:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:22:47] [INFO] Sending instructions to 917202000200 [2026-01-11 09:22:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:22:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:22:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa06794ead1b4f27812662f75a5de159", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:22:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE2ODc4OTRCM0JDMTZDN0M5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE2ODc4OTRCM0JDMTZDN0M5AA==\",\"timestamp\":\"1768103565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:22:49+05:30"} [2026-01-11 09:22:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE2ODc4OTRCM0JDMTZDN0M5AA== [2026-01-11 09:22:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE2ODc4OTRCM0JDMTZDN0M5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE2ODc4OTRCM0JDMTZDN0M5AA==\",\"timestamp\":\"1768103565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:22:49+05:30"} [2026-01-11 09:22:49] [DEBUG] Ignoring event: delivered [2026-01-11 09:23:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:53:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNDI4QkRGNTQ2MzU5MjQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNDI4QkRGNTQ2MzU5MjQ0AA==", "timestamp": "1768103601", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:23:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:23:23] [INFO] Sending instructions to 917202000200 [2026-01-11 09:23:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:23:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:23:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b64a6e06f3a4db79c8ec18c770359a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:23:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:23:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNDI4QkRGNTQ2MzU5MjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNDI4QkRGNTQ2MzU5MjQ0AA==\",\"timestamp\":\"1768103601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:23:24+05:30"} [2026-01-11 09:23:25] [DEBUG] Ignoring event: delivered [2026-01-11 09:23:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:23:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNDI4QkRGNTQ2MzU5MjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNDI4QkRGNTQ2MzU5MjQ0AA==\",\"timestamp\":\"1768103601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:23:24+05:30"} [2026-01-11 09:23:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNDI4QkRGNTQ2MzU5MjQ0AA== [2026-01-11 09:23:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:53:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2RDJBM0VBNDM2QUEwNTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2RDJBM0VBNDM2QUEwNTU0AA==", "timestamp": "1768103606", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:23:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:23:28] [INFO] Sending instructions to 917202000200 [2026-01-11 09:23:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:23:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:23:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "890388bf6b874d78b9b7f23c6495eda6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:23:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:23:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2RDJBM0VBNDM2QUEwNTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2RDJBM0VBNDM2QUEwNTU0AA==\",\"timestamp\":\"1768103606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:23:30+05:30"} [2026-01-11 09:23:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2RDJBM0VBNDM2QUEwNTU0AA== [2026-01-11 09:23:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:23:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2RDJBM0VBNDM2QUEwNTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY2RDJBM0VBNDM2QUEwNTU0AA==\",\"timestamp\":\"1768103606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:23:30+05:30"} [2026-01-11 09:23:30] [DEBUG] Ignoring event: delivered [2026-01-11 09:23:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:53:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzMTczNjIxMjYzRDVDMjRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzMTczNjIxMjYzRDVDMjRDAA==", "timestamp": "1768103612", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:23:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:23:34] [INFO] Sending instructions to 917202000200 [2026-01-11 09:23:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:23:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:23:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a23528aef20e46b8bdfec858f76daa22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:23:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzMTczNjIxMjYzRDVDMjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzMTczNjIxMjYzRDVDMjRDAA==\",\"timestamp\":\"1768103612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:23:35+05:30"} [2026-01-11 09:23:35] [DEBUG] Ignoring event: delivered [2026-01-11 09:23:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzMTczNjIxMjYzRDVDMjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzMTczNjIxMjYzRDVDMjRDAA==\",\"timestamp\":\"1768103612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:23:35+05:30"} [2026-01-11 09:23:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzMTczNjIxMjYzRDVDMjRDAA== [2026-01-11 09:24:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:54:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxMERGRTNCN0ZENUQ5M0Q0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxMERGRTNCN0ZENUQ5M0Q0AA==", "timestamp": "1768103648", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:24:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:24:10] [INFO] Sending instructions to 917202000200 [2026-01-11 09:24:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:24:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:24:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f73e0e8ecbca4571be8587d3cddc5135", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:24:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:24:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxMERGRTNCN0ZENUQ5M0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxMERGRTNCN0ZENUQ5M0Q0AA==\",\"timestamp\":\"1768103648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:24:12+05:30"} [2026-01-11 09:24:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxMERGRTNCN0ZENUQ5M0Q0AA== [2026-01-11 09:24:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:24:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxMERGRTNCN0ZENUQ5M0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxMERGRTNCN0ZENUQ5M0Q0AA==\",\"timestamp\":\"1768103648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:24:12+05:30"} [2026-01-11 09:24:13] [DEBUG] Ignoring event: delivered [2026-01-11 09:24:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:54:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTQ4NjlENEFDNTIwODhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTQ4NjlENEFDNTIwODhBAA==", "timestamp": "1768103654", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:24:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:24:16] [INFO] Sending instructions to 917202000200 [2026-01-11 09:24:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:24:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:24:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67322cd08e654cafa444b005f514504f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:24:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:24:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTQ4NjlENEFDNTIwODhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTQ4NjlENEFDNTIwODhBAA==\",\"timestamp\":\"1768103654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:24:18+05:30"} [2026-01-11 09:24:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTQ4NjlENEFDNTIwODhBAA== [2026-01-11 09:24:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:24:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTQ4NjlENEFDNTIwODhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTQ4NjlENEFDNTIwODhBAA==\",\"timestamp\":\"1768103654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:24:18+05:30"} [2026-01-11 09:24:19] [DEBUG] Ignoring event: delivered [2026-01-11 09:24:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:54:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGMkRCQTJFMzMyMzA5NkQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGMkRCQTJFMzMyMzA5NkQzAA==", "timestamp": "1768103660", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:24:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:24:21] [INFO] Sending instructions to 917202000200 [2026-01-11 09:24:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:24:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:24:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "567d5c75d3e94731a5c11927bcd8f126", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:24:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:24:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGMkRCQTJFMzMyMzA5NkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGMkRCQTJFMzMyMzA5NkQzAA==\",\"timestamp\":\"1768103660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:24:22+05:30"} [2026-01-11 09:24:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGMkRCQTJFMzMyMzA5NkQzAA== [2026-01-11 09:24:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:24:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGMkRCQTJFMzMyMzA5NkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGMkRCQTJFMzMyMzA5NkQzAA==\",\"timestamp\":\"1768103660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:24:22+05:30"} [2026-01-11 09:24:23] [DEBUG] Ignoring event: delivered [2026-01-11 09:24:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:54:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI0ODBBMUI0MDY1RTNFNDNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI0ODBBMUI0MDY1RTNFNDNBAA==", "timestamp": "1768103665", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:24:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:24:27] [INFO] Sending instructions to 917202000200 [2026-01-11 09:24:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:24:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:24:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dec9756466b4425f97130dbc41bb6ecd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:24:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI0ODBBMUI0MDY1RTNFNDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI0ODBBMUI0MDY1RTNFNDNBAA==\",\"timestamp\":\"1768103665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:24:28+05:30"} [2026-01-11 09:24:28] [DEBUG] Ignoring event: delivered [2026-01-11 09:24:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI0ODBBMUI0MDY1RTNFNDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI0ODBBMUI0MDY1RTNFNDNBAA==\",\"timestamp\":\"1768103665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:24:27+05:30"} [2026-01-11 09:24:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI0ODBBMUI0MDY1RTNFNDNBAA== [2026-01-11 09:25:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:55:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJCQzdBRUE4QzY2MDU2REY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJCQzdBRUE4QzY2MDU2REY4AA==", "timestamp": "1768103701", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:25:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:25:03] [INFO] Sending instructions to 917202000200 [2026-01-11 09:25:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:25:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:25:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2a5c18490564116b98e24bd3813cece", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:25:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJCQzdBRUE4QzY2MDU2REY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJCQzdBRUE4QzY2MDU2REY4AA==\",\"timestamp\":\"1768103701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:05+05:30"} [2026-01-11 09:25:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJCQzdBRUE4QzY2MDU2REY4AA== [2026-01-11 09:25:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJCQzdBRUE4QzY2MDU2REY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJCQzdBRUE4QzY2MDU2REY4AA==\",\"timestamp\":\"1768103701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:05+05:30"} [2026-01-11 09:25:06] [DEBUG] Ignoring event: delivered [2026-01-11 09:25:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:55:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEM1QTMwQjYwODU0NzQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEM1QTMwQjYwODU0NzQ1AA==", "timestamp": "1768103706", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:25:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:25:08] [INFO] Sending instructions to 917202000200 [2026-01-11 09:25:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:25:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:25:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee59f109bb5548869042044639ba07ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:25:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEM1QTMwQjYwODU0NzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEM1QTMwQjYwODU0NzQ1AA==\",\"timestamp\":\"1768103706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:11+05:30"} [2026-01-11 09:25:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEM1QTMwQjYwODU0NzQ1AA== [2026-01-11 09:25:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEM1QTMwQjYwODU0NzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEM1QTMwQjYwODU0NzQ1AA==\",\"timestamp\":\"1768103706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:11+05:30"} [2026-01-11 09:25:11] [DEBUG] Ignoring event: delivered [2026-01-11 09:25:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:55:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRjlEN0JEMURCODE0MDkwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRjlEN0JEMURCODE0MDkwAA==", "timestamp": "1768103712", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:25:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:25:14] [INFO] Sending instructions to 917202000200 [2026-01-11 09:25:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:25:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:25:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "877bec1c23a040c7964022d1cea1e5e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:25:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRjlEN0JEMURCODE0MDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRjlEN0JEMURCODE0MDkwAA==\",\"timestamp\":\"1768103712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:15+05:30"} [2026-01-11 09:25:15] [DEBUG] Ignoring event: delivered [2026-01-11 09:25:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRjlEN0JEMURCODE0MDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRjlEN0JEMURCODE0MDkwAA==\",\"timestamp\":\"1768103712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:15+05:30"} [2026-01-11 09:25:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRjlEN0JEMURCODE0MDkwAA== [2026-01-11 09:25:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:55:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3OENENzFGNDUzNzE2QjM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3OENENzFGNDUzNzE2QjM1AA==", "timestamp": "1768103717", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:25:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:25:19] [INFO] Sending instructions to 917202000200 [2026-01-11 09:25:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:25:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:25:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2e0e86b8a474e3ab0210844799f3629", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:25:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3OENENzFGNDUzNzE2QjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3OENENzFGNDUzNzE2QjM1AA==\",\"timestamp\":\"1768103717\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:22+05:30"} [2026-01-11 09:25:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3OENENzFGNDUzNzE2QjM1AA== [2026-01-11 09:25:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3OENENzFGNDUzNzE2QjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU3OENENzFGNDUzNzE2QjM1AA==\",\"timestamp\":\"1768103717\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:22+05:30"} [2026-01-11 09:25:22] [DEBUG] Ignoring event: delivered [2026-01-11 09:25:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:55:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyQjMyQTRGQjVERTQ0QjE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyQjMyQTRGQjVERTQ0QjE0AA==", "timestamp": "1768103754", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:25:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:25:55] [INFO] Sending instructions to 917202000200 [2026-01-11 09:25:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:25:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:25:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0db90be2bd2b4685b88ac3943dafdb67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:25:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyQjMyQTRGQjVERTQ0QjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyQjMyQTRGQjVERTQ0QjE0AA==\",\"timestamp\":\"1768103754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:57+05:30"} [2026-01-11 09:25:58] [DEBUG] Ignoring event: delivered [2026-01-11 09:25:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:25:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyQjMyQTRGQjVERTQ0QjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyQjMyQTRGQjVERTQ0QjE0AA==\",\"timestamp\":\"1768103754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:25:57+05:30"} [2026-01-11 09:25:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyQjMyQTRGQjVERTQ0QjE0AA== [2026-01-11 09:26:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:56:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGOTZBQjg4QTUxOTA2QjM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGOTZBQjg4QTUxOTA2QjM4AA==", "timestamp": "1768103759", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:26:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:26:01] [INFO] Sending instructions to 917202000200 [2026-01-11 09:26:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:26:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:26:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1624890221b74e4aa378e2b381173159", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:26:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGOTZBQjg4QTUxOTA2QjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGOTZBQjg4QTUxOTA2QjM4AA==\",\"timestamp\":\"1768103759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:02+05:30"} [2026-01-11 09:26:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGOTZBQjg4QTUxOTA2QjM4AA== [2026-01-11 09:26:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGOTZBQjg4QTUxOTA2QjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGOTZBQjg4QTUxOTA2QjM4AA==\",\"timestamp\":\"1768103759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:02+05:30"} [2026-01-11 09:26:02] [DEBUG] Ignoring event: delivered [2026-01-11 09:26:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:56:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMzBCRkJGQTY4QkM3QTQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMzBCRkJGQTY4QkM3QTQ4AA==", "timestamp": "1768103765", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:26:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:26:06] [INFO] Sending instructions to 917202000200 [2026-01-11 09:26:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:26:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:26:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30585da177a34d51a3240af7a3c25798", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:26:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMzBCRkJGQTY4QkM3QTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMzBCRkJGQTY4QkM3QTQ4AA==\",\"timestamp\":\"1768103765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:06+05:30"} [2026-01-11 09:26:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMzBCRkJGQTY4QkM3QTQ4AA== [2026-01-11 09:26:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMzBCRkJGQTY4QkM3QTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMzBCRkJGQTY4QkM3QTQ4AA==\",\"timestamp\":\"1768103765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:06+05:30"} [2026-01-11 09:26:07] [DEBUG] Ignoring event: delivered [2026-01-11 09:26:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:56:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRUE2QTFBMTFBQkQzNkNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRUE2QTFBMTFBQkQzNkNGAA==", "timestamp": "1768103770", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:26:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:26:11] [INFO] Sending instructions to 917202000200 [2026-01-11 09:26:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:26:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:26:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2da76cb089b6454487d3bfc1c20f879c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:26:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRUE2QTFBMTFBQkQzNkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRUE2QTFBMTFBQkQzNkNGAA==\",\"timestamp\":\"1768103770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:12+05:30"} [2026-01-11 09:26:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRUE2QTFBMTFBQkQzNkNGAA== [2026-01-11 09:26:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRUE2QTFBMTFBQkQzNkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRUE2QTFBMTFBQkQzNkNGAA==\",\"timestamp\":\"1768103770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:12+05:30"} [2026-01-11 09:26:12] [DEBUG] Ignoring event: delivered [2026-01-11 09:26:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:56:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5Njg4NDU3NzBBNTEzMzg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5Njg4NDU3NzBBNTEzMzg2AA==", "timestamp": "1768103775", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:26:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:26:17] [INFO] Sending instructions to 917202000200 [2026-01-11 09:26:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:26:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:26:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65bc6adc74424b22a92a01602a0fb883", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:26:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5Njg4NDU3NzBBNTEzMzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5Njg4NDU3NzBBNTEzMzg2AA==\",\"timestamp\":\"1768103775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:18+05:30"} [2026-01-11 09:26:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5Njg4NDU3NzBBNTEzMzg2AA== [2026-01-11 09:26:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5Njg4NDU3NzBBNTEzMzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE5Njg4NDU3NzBBNTEzMzg2AA==\",\"timestamp\":\"1768103775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:18+05:30"} [2026-01-11 09:26:19] [DEBUG] Ignoring event: delivered [2026-01-11 09:26:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:56:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3OTY1N0ZBNkU0OUZCQkZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3OTY1N0ZBNkU0OUZCQkZGAA==", "timestamp": "1768103780", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:26:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:26:22] [INFO] Sending instructions to 917202000200 [2026-01-11 09:26:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:26:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:26:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20cb56df10ee484d9e1468b7d36b919c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:26:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3OTY1N0ZBNkU0OUZCQkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3OTY1N0ZBNkU0OUZCQkZGAA==\",\"timestamp\":\"1768103780\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:24+05:30"} [2026-01-11 09:26:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3OTY1N0ZBNkU0OUZCQkZGAA== [2026-01-11 09:26:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3OTY1N0ZBNkU0OUZCQkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3OTY1N0ZBNkU0OUZCQkZGAA==\",\"timestamp\":\"1768103780\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:24+05:30"} [2026-01-11 09:26:25] [DEBUG] Ignoring event: delivered [2026-01-11 09:26:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:56:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRTRCRTc3OUVDNkYxMEQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRTRCRTc3OUVDNkYxMEQ1AA==", "timestamp": "1768103816", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:26:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:26:58] [INFO] Sending instructions to 917202000200 [2026-01-11 09:26:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:26:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:26:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "865407690c9a4e6c916869bfa064009c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:27:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRTRCRTc3OUVDNkYxMEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRTRCRTc3OUVDNkYxMEQ1AA==\",\"timestamp\":\"1768103816\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:59+05:30"} [2026-01-11 09:27:00] [DEBUG] Ignoring event: delivered [2026-01-11 09:27:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRTRCRTc3OUVDNkYxMEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRTRCRTc3OUVDNkYxMEQ1AA==\",\"timestamp\":\"1768103816\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:26:59+05:30"} [2026-01-11 09:27:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRTRCRTc3OUVDNkYxMEQ1AA== [2026-01-11 09:27:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:57:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyOUY0NzRENkU1NTYxOUExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyOUY0NzRENkU1NTYxOUExAA==", "timestamp": "1768103822", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:27:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:27:03] [INFO] Sending instructions to 917202000200 [2026-01-11 09:27:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:27:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:27:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09e5fa1822c3401c8bf73bdd16b286e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:27:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyOUY0NzRENkU1NTYxOUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyOUY0NzRENkU1NTYxOUExAA==\",\"timestamp\":\"1768103822\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:04+05:30"} [2026-01-11 09:27:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyOUY0NzRENkU1NTYxOUExAA== [2026-01-11 09:27:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyOUY0NzRENkU1NTYxOUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyOUY0NzRENkU1NTYxOUExAA==\",\"timestamp\":\"1768103822\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:04+05:30"} [2026-01-11 09:27:05] [DEBUG] Ignoring event: delivered [2026-01-11 09:27:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:57:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDQzNBRDk3NUYyOTNFQjM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDQzNBRDk3NUYyOTNFQjM4AA==", "timestamp": "1768103858", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:27:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:27:39] [INFO] Sending instructions to 917202000200 [2026-01-11 09:27:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:27:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:27:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8be7a73c8ce443ac93258051686b502e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:27:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDQzNBRDk3NUYyOTNFQjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDQzNBRDk3NUYyOTNFQjM4AA==\",\"timestamp\":\"1768103858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:41+05:30"} [2026-01-11 09:27:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDQzNBRDk3NUYyOTNFQjM4AA== [2026-01-11 09:27:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDQzNBRDk3NUYyOTNFQjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDQzNBRDk3NUYyOTNFQjM4AA==\",\"timestamp\":\"1768103858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:41+05:30"} [2026-01-11 09:27:42] [DEBUG] Ignoring event: delivered [2026-01-11 09:27:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:57:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODhCQkM1OUQ4QzZCNjc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODhCQkM1OUQ4QzZCNjc0AA==", "timestamp": "1768103863", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:27:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:27:45] [INFO] Sending instructions to 917202000200 [2026-01-11 09:27:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:27:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:27:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff5f0e1b782d4fc38617fcb66a1f8022", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:27:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODhCQkM1OUQ4QzZCNjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODhCQkM1OUQ4QzZCNjc0AA==\",\"timestamp\":\"1768103863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:45+05:30"} [2026-01-11 09:27:46] [DEBUG] Ignoring event: delivered [2026-01-11 09:27:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODhCQkM1OUQ4QzZCNjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODhCQkM1OUQ4QzZCNjc0AA==\",\"timestamp\":\"1768103863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:45+05:30"} [2026-01-11 09:27:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODhCQkM1OUQ4QzZCNjc0AA== [2026-01-11 09:27:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:57:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkyMjIxMEVDRUREOTZEODdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkyMjIxMEVDRUREOTZEODdEAA==", "timestamp": "1768103868", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:27:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:27:50] [INFO] Sending instructions to 917202000200 [2026-01-11 09:27:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:27:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:27:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfb03bf710194f478ce1397e8936b55a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:27:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkyMjIxMEVDRUREOTZEODdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkyMjIxMEVDRUREOTZEODdEAA==\",\"timestamp\":\"1768103868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:50+05:30"} [2026-01-11 09:27:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkyMjIxMEVDRUREOTZEODdEAA== [2026-01-11 09:27:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkyMjIxMEVDRUREOTZEODdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkyMjIxMEVDRUREOTZEODdEAA==\",\"timestamp\":\"1768103868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:50+05:30"} [2026-01-11 09:27:51] [DEBUG] Ignoring event: delivered [2026-01-11 09:27:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:57:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QjJGMTk2QzMwMTNBQkE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QjJGMTk2QzMwMTNBQkE4AA==", "timestamp": "1768103874", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:27:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:27:55] [INFO] Sending instructions to 917202000200 [2026-01-11 09:27:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:27:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:27:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9aa1e756fd4c41aeb8503e60e00decd1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:27:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QjJGMTk2QzMwMTNBQkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QjJGMTk2QzMwMTNBQkE4AA==\",\"timestamp\":\"1768103874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:56+05:30"} [2026-01-11 09:27:57] [DEBUG] Ignoring event: delivered [2026-01-11 09:27:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:27:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QjJGMTk2QzMwMTNBQkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QjJGMTk2QzMwMTNBQkE4AA==\",\"timestamp\":\"1768103874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:27:56+05:30"} [2026-01-11 09:27:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3QjJGMTk2QzMwMTNBQkE4AA== [2026-01-11 09:28:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:58:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1NEIzNTVGQzMzMTFFODgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1NEIzNTVGQzMzMTFFODgyAA==", "timestamp": "1768103909", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:28:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:28:31] [INFO] Sending instructions to 917202000200 [2026-01-11 09:28:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:28:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:28:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "963cd2d478ae47929fe97a288795b58a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:28:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1NEIzNTVGQzMzMTFFODgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1NEIzNTVGQzMzMTFFODgyAA==\",\"timestamp\":\"1768103909\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:33+05:30"} [2026-01-11 09:28:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1NEIzNTVGQzMzMTFFODgyAA== [2026-01-11 09:28:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1NEIzNTVGQzMzMTFFODgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1NEIzNTVGQzMzMTFFODgyAA==\",\"timestamp\":\"1768103909\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:33+05:30"} [2026-01-11 09:28:34] [DEBUG] Ignoring event: delivered [2026-01-11 09:28:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:58:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNjZFOEQwOUUwODQ5NjNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNjZFOEQwOUUwODQ5NjNEAA==", "timestamp": "1768103915", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:28:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:28:37] [INFO] Sending instructions to 917202000200 [2026-01-11 09:28:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:28:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:28:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d265d82aa79745acbbfdfd48908e0f12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNjZFOEQwOUUwODQ5NjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNjZFOEQwOUUwODQ5NjNEAA==\",\"timestamp\":\"1768103915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:39+05:30"} [2026-01-11 09:28:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNjZFOEQwOUUwODQ5NjNEAA== [2026-01-11 09:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNjZFOEQwOUUwODQ5NjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNjZFOEQwOUUwODQ5NjNEAA==\",\"timestamp\":\"1768103915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:39+05:30"} [2026-01-11 09:28:40] [DEBUG] Ignoring event: delivered [2026-01-11 09:28:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:58:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRDlENDQyMzFEMTYxMDBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRDlENDQyMzFEMTYxMDBBAA==", "timestamp": "1768103921", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:28:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:28:42] [INFO] Sending instructions to 917202000200 [2026-01-11 09:28:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:28:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:28:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73751c85e30e45f88b44465d9d286742", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:28:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRDlENDQyMzFEMTYxMDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRDlENDQyMzFEMTYxMDBBAA==\",\"timestamp\":\"1768103921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:42+05:30"} [2026-01-11 09:28:43] [DEBUG] Ignoring event: delivered [2026-01-11 09:28:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRDlENDQyMzFEMTYxMDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRDlENDQyMzFEMTYxMDBBAA==\",\"timestamp\":\"1768103921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:42+05:30"} [2026-01-11 09:28:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRDlENDQyMzFEMTYxMDBBAA== [2026-01-11 09:28:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:58:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQzY4QjFBREYxRURGM0MzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQzY4QjFBREYxRURGM0MzAA==", "timestamp": "1768103926", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:28:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:28:48] [INFO] Sending instructions to 917202000200 [2026-01-11 09:28:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:28:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:28:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3885a59807c4d55a20b17114d3e5244", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:28:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQzY4QjFBREYxRURGM0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQzY4QjFBREYxRURGM0MzAA==\",\"timestamp\":\"1768103926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:49+05:30"} [2026-01-11 09:28:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQzY4QjFBREYxRURGM0MzAA== [2026-01-11 09:28:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQzY4QjFBREYxRURGM0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQzY4QjFBREYxRURGM0MzAA==\",\"timestamp\":\"1768103926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:49+05:30"} [2026-01-11 09:28:49] [DEBUG] Ignoring event: delivered [2026-01-11 09:28:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:58:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMTFFODMwNzhFRjg4NzEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMTFFODMwNzhFRjg4NzEyAA==", "timestamp": "1768103931", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:28:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:28:53] [INFO] Sending instructions to 917202000200 [2026-01-11 09:28:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:28:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:28:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6ad0adf7f454178bd2c6779543eccde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:28:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMTFFODMwNzhFRjg4NzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMTFFODMwNzhFRjg4NzEyAA==\",\"timestamp\":\"1768103931\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:55+05:30"} [2026-01-11 09:28:56] [DEBUG] Ignoring event: delivered [2026-01-11 09:28:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMTFFODMwNzhFRjg4NzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMTFFODMwNzhFRjg4NzEyAA==\",\"timestamp\":\"1768103931\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:28:55+05:30"} [2026-01-11 09:28:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMTFFODMwNzhFRjg4NzEyAA== [2026-01-11 09:28:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:58:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5MDJGRjdDNjgxODNGQjVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5MDJGRjdDNjgxODNGQjVEAA==", "timestamp": "1768103936", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:28:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:28:58] [INFO] Sending instructions to 917202000200 [2026-01-11 09:28:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:28:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:28:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfb5678035d24f4b990147362ffbe966", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:29:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5MDJGRjdDNjgxODNGQjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5MDJGRjdDNjgxODNGQjVEAA==\",\"timestamp\":\"1768103936\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:29:01+05:30"} [2026-01-11 09:29:01] [DEBUG] Ignoring event: delivered [2026-01-11 09:29:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5MDJGRjdDNjgxODNGQjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5MDJGRjdDNjgxODNGQjVEAA==\",\"timestamp\":\"1768103936\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:29:01+05:30"} [2026-01-11 09:29:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5MDJGRjdDNjgxODNGQjVEAA== [2026-01-11 09:29:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:59:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0NUFEOURFQjRENzZCRDBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0NUFEOURFQjRENzZCRDBDAA==", "timestamp": "1768103972", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:29:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:29:34] [INFO] Sending instructions to 917202000200 [2026-01-11 09:29:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:29:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:29:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47f46981942b4438b012c53495c23916", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:29:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:29:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0NUFEOURFQjRENzZCRDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0NUFEOURFQjRENzZCRDBDAA==\",\"timestamp\":\"1768103972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:29:34+05:30"} [2026-01-11 09:29:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0NUFEOURFQjRENzZCRDBDAA== [2026-01-11 09:29:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:29:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0NUFEOURFQjRENzZCRDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0NUFEOURFQjRENzZCRDBDAA==\",\"timestamp\":\"1768103972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:29:34+05:30"} [2026-01-11 09:29:34] [DEBUG] Ignoring event: delivered [2026-01-11 09:29:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 03:59:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ3NkY3NjQ0N0FFNDU3QUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ3NkY3NjQ0N0FFNDU3QUNDAA==", "timestamp": "1768103978", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:29:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:29:39] [INFO] Sending instructions to 917202000200 [2026-01-11 09:29:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:29:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:29:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:29:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ3NkY3NjQ0N0FFNDU3QUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ3NkY3NjQ0N0FFNDU3QUNDAA==\",\"timestamp\":\"1768103978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:29:39+05:30"} [2026-01-11 09:29:40] [DEBUG] Ignoring event: delivered [2026-01-11 09:29:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:29:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ3NkY3NjQ0N0FFNDU3QUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ3NkY3NjQ0N0FFNDU3QUNDAA==\",\"timestamp\":\"1768103978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:29:39+05:30"} [2026-01-11 09:29:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ3NkY3NjQ0N0FFNDU3QUNDAA== [2026-01-11 09:29:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4024425c3e41472b8a407b5cc4e8fa14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:30:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:00:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRDODRDMDYxQTlGM0NBQkFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRDODRDMDYxQTlGM0NBQkFFAA==", "timestamp": "1768104014", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:30:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:30:16] [INFO] Sending instructions to 917202000200 [2026-01-11 09:30:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:30:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:30:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e01ede88da66453db9619a4eda38a177", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:30:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRDODRDMDYxQTlGM0NBQkFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRDODRDMDYxQTlGM0NBQkFFAA==\",\"timestamp\":\"1768104014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:30:17+05:30"} [2026-01-11 09:30:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRDODRDMDYxQTlGM0NBQkFFAA== [2026-01-11 09:30:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRDODRDMDYxQTlGM0NBQkFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRDODRDMDYxQTlGM0NBQkFFAA==\",\"timestamp\":\"1768104014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:30:17+05:30"} [2026-01-11 09:30:17] [DEBUG] Ignoring event: delivered [2026-01-11 09:30:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:00:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0QjM1NjM3N0UwN0E5QUI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0QjM1NjM3N0UwN0E5QUI1AA==", "timestamp": "1768104019", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:30:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:30:21] [INFO] Sending instructions to 917202000200 [2026-01-11 09:30:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:30:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:30:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e32df682f38041a8878ca0f269598513", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:30:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:30:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0QjM1NjM3N0UwN0E5QUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0QjM1NjM3N0UwN0E5QUI1AA==\",\"timestamp\":\"1768104019\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:30:22+05:30"} [2026-01-11 09:30:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0QjM1NjM3N0UwN0E5QUI1AA== [2026-01-11 09:30:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:30:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0QjM1NjM3N0UwN0E5QUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0QjM1NjM3N0UwN0E5QUI1AA==\",\"timestamp\":\"1768104019\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:30:22+05:30"} [2026-01-11 09:30:22] [DEBUG] Ignoring event: delivered [2026-01-11 09:30:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:00:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYxQzBDMkFDMkJGODFCNURDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYxQzBDMkFDMkJGODFCNURDAA==", "timestamp": "1768104025", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:30:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:30:26] [INFO] Sending instructions to 917202000200 [2026-01-11 09:30:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:30:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:30:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20cd76166b424d08bf77859ef8ee24a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:30:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:30:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYxQzBDMkFDMkJGODFCNURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYxQzBDMkFDMkJGODFCNURDAA==\",\"timestamp\":\"1768104025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:30:28+05:30"} [2026-01-11 09:30:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYxQzBDMkFDMkJGODFCNURDAA== [2026-01-11 09:30:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:30:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYxQzBDMkFDMkJGODFCNURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYxQzBDMkFDMkJGODFCNURDAA==\",\"timestamp\":\"1768104025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:30:28+05:30"} [2026-01-11 09:30:28] [DEBUG] Ignoring event: delivered [2026-01-11 09:30:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:00:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBQTJBNEZDMUUwNUVCNkZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBQTJBNEZDMUUwNUVCNkZBAA==", "timestamp": "1768104030", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:30:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:30:31] [INFO] Sending instructions to 917202000200 [2026-01-11 09:30:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:30:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:30:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8dfcbe7100a3456985865bb11ba0a560", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:30:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:30:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBQTJBNEZDMUUwNUVCNkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBQTJBNEZDMUUwNUVCNkZBAA==\",\"timestamp\":\"1768104030\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:30:31+05:30"} [2026-01-11 09:30:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBQTJBNEZDMUUwNUVCNkZBAA== [2026-01-11 09:30:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:30:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBQTJBNEZDMUUwNUVCNkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBQTJBNEZDMUUwNUVCNkZBAA==\",\"timestamp\":\"1768104030\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:30:32+05:30"} [2026-01-11 09:30:32] [DEBUG] Ignoring event: delivered [2026-01-11 09:31:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:01:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OUFBRjA0Mzg0OEU1RUJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OUFBRjA0Mzg0OEU1RUJFAA==", "timestamp": "1768104067", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:31:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:31:09] [INFO] Sending instructions to 917202000200 [2026-01-11 09:31:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:31:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:31:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b67f3ef836cb422982e21d776d9981d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:31:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:31:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OUFBRjA0Mzg0OEU1RUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OUFBRjA0Mzg0OEU1RUJFAA==\",\"timestamp\":\"1768104067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:31:11+05:30"} [2026-01-11 09:31:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OUFBRjA0Mzg0OEU1RUJFAA== [2026-01-11 09:31:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:31:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OUFBRjA0Mzg0OEU1RUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg2OUFBRjA0Mzg0OEU1RUJFAA==\",\"timestamp\":\"1768104067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:31:11+05:30"} [2026-01-11 09:31:11] [DEBUG] Ignoring event: delivered [2026-01-11 09:31:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:01:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgxODE1Q0M2MzIzMUI3ODg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgxODE1Q0M2MzIzMUI3ODg5AA==", "timestamp": "1768104073", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:31:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:31:14] [INFO] Sending instructions to 917202000200 [2026-01-11 09:31:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:31:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:31:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a5b044292914c4eb6392d99d711b0df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:31:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgxODE1Q0M2MzIzMUI3ODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgxODE1Q0M2MzIzMUI3ODg5AA==\",\"timestamp\":\"1768104073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:31:15+05:30"} [2026-01-11 09:31:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgxODE1Q0M2MzIzMUI3ODg5AA== [2026-01-11 09:31:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgxODE1Q0M2MzIzMUI3ODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgxODE1Q0M2MzIzMUI3ODg5AA==\",\"timestamp\":\"1768104073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:31:15+05:30"} [2026-01-11 09:31:16] [DEBUG] Ignoring event: delivered [2026-01-11 09:31:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:01:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3QTVDQTVDOEVGNkNBMDkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3QTVDQTVDOEVGNkNBMDkzAA==", "timestamp": "1768104078", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:31:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:31:20] [INFO] Sending instructions to 917202000200 [2026-01-11 09:31:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:31:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:31:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8dac35463f3a4f4a86ba978222ebcad0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:31:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:31:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3QTVDQTVDOEVGNkNBMDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3QTVDQTVDOEVGNkNBMDkzAA==\",\"timestamp\":\"1768104078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:31:20+05:30"} [2026-01-11 09:31:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3QTVDQTVDOEVGNkNBMDkzAA== [2026-01-11 09:31:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:31:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3QTVDQTVDOEVGNkNBMDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3QTVDQTVDOEVGNkNBMDkzAA==\",\"timestamp\":\"1768104078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:31:20+05:30"} [2026-01-11 09:31:21] [DEBUG] Ignoring event: delivered [2026-01-11 09:31:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:01:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3QzNEMUQwMEEyMEIzQTVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3QzNEMUQwMEEyMEIzQTVFAA==", "timestamp": "1768104114", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:31:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:31:56] [INFO] Sending instructions to 917202000200 [2026-01-11 09:31:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:31:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:31:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29335b3b2498499db57f1ba10a96f8d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:31:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:31:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3QzNEMUQwMEEyMEIzQTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3QzNEMUQwMEEyMEIzQTVFAA==\",\"timestamp\":\"1768104114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:31:58+05:30"} [2026-01-11 09:31:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3QzNEMUQwMEEyMEIzQTVFAA== [2026-01-11 09:31:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:31:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3QzNEMUQwMEEyMEIzQTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3QzNEMUQwMEEyMEIzQTVFAA==\",\"timestamp\":\"1768104114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:31:58+05:30"} [2026-01-11 09:31:58] [DEBUG] Ignoring event: delivered [2026-01-11 09:32:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:02:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJERDM0MEEwOTcwN0FGRUE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJERDM0MEEwOTcwN0FGRUE5AA==", "timestamp": "1768104120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:32:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:32:03] [INFO] Sending instructions to 917202000200 [2026-01-11 09:32:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:32:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:32:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59e3572161a446f8887769717a56d80c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:32:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJERDM0MEEwOTcwN0FGRUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJERDM0MEEwOTcwN0FGRUE5AA==\",\"timestamp\":\"1768104120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:04+05:30"} [2026-01-11 09:32:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJERDM0MEEwOTcwN0FGRUE5AA== [2026-01-11 09:32:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJERDM0MEEwOTcwN0FGRUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJERDM0MEEwOTcwN0FGRUE5AA==\",\"timestamp\":\"1768104120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:04+05:30"} [2026-01-11 09:32:04] [DEBUG] Ignoring event: delivered [2026-01-11 09:32:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:02:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE1RTIxQkIxMjNCODM2RUIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE1RTIxQkIxMjNCODM2RUIxAA==", "timestamp": "1768104128", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:32:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:32:09] [INFO] Sending instructions to 917202000200 [2026-01-11 09:32:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:32:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:32:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0275f26c75654323add042fdbeedd020", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:32:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE1RTIxQkIxMjNCODM2RUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE1RTIxQkIxMjNCODM2RUIxAA==\",\"timestamp\":\"1768104128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:10+05:30"} [2026-01-11 09:32:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE1RTIxQkIxMjNCODM2RUIxAA== [2026-01-11 09:32:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE1RTIxQkIxMjNCODM2RUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE1RTIxQkIxMjNCODM2RUIxAA==\",\"timestamp\":\"1768104128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:10+05:30"} [2026-01-11 09:32:11] [DEBUG] Ignoring event: delivered [2026-01-11 09:32:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:02:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMEVFMUREMzdDMTA2MEE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMEVFMUREMzdDMTA2MEE4AA==", "timestamp": "1768104164", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:32:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:32:46] [INFO] Sending instructions to 917202000200 [2026-01-11 09:32:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:32:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:32:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb145ebe89c04ef68ee78fcfa7f63d5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:32:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMEVFMUREMzdDMTA2MEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMEVFMUREMzdDMTA2MEE4AA==\",\"timestamp\":\"1768104164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:47+05:30"} [2026-01-11 09:32:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMEVFMUREMzdDMTA2MEE4AA== [2026-01-11 09:32:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMEVFMUREMzdDMTA2MEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMEVFMUREMzdDMTA2MEE4AA==\",\"timestamp\":\"1768104164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:47+05:30"} [2026-01-11 09:32:47] [DEBUG] Ignoring event: delivered [2026-01-11 09:32:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:02:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0FDRUE3NjlCMDUyNjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0FDRUE3NjlCMDUyNjRCAA==", "timestamp": "1768104170", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:32:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:32:51] [INFO] Sending instructions to 917202000200 [2026-01-11 09:32:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:32:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:32:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "133e14f3c1a44628bfaa3f7932d01148", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:32:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0FDRUE3NjlCMDUyNjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0FDRUE3NjlCMDUyNjRCAA==\",\"timestamp\":\"1768104170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:53+05:30"} [2026-01-11 09:32:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0FDRUE3NjlCMDUyNjRCAA== [2026-01-11 09:32:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0FDRUE3NjlCMDUyNjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGN0FDRUE3NjlCMDUyNjRCAA==\",\"timestamp\":\"1768104170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:53+05:30"} [2026-01-11 09:32:53] [DEBUG] Ignoring event: delivered [2026-01-11 09:32:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:02:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5ODdEQjYxM0M0MDIzMTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5ODdEQjYxM0M0MDIzMTE1AA==", "timestamp": "1768104175", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:32:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:32:57] [INFO] Sending instructions to 917202000200 [2026-01-11 09:32:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:32:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:32:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cae10a063de4bf2850c9452deee9729", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:32:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5ODdEQjYxM0M0MDIzMTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5ODdEQjYxM0M0MDIzMTE1AA==\",\"timestamp\":\"1768104175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:57+05:30"} [2026-01-11 09:32:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5ODdEQjYxM0M0MDIzMTE1AA== [2026-01-11 09:32:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:32:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5ODdEQjYxM0M0MDIzMTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY5ODdEQjYxM0M0MDIzMTE1AA==\",\"timestamp\":\"1768104175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:32:57+05:30"} [2026-01-11 09:32:58] [DEBUG] Ignoring event: delivered [2026-01-11 09:33:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:03:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0RDcwREFGMzJGNzcyRjREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0RDcwREFGMzJGNzcyRjREAA==", "timestamp": "1768104180", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:33:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:33:02] [INFO] Sending instructions to 917202000200 [2026-01-11 09:33:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:33:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:33:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "acf7d4d3bb434e00a778a4583cbaf293", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:33:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0RDcwREFGMzJGNzcyRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0RDcwREFGMzJGNzcyRjREAA==\",\"timestamp\":\"1768104180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:03+05:30"} [2026-01-11 09:33:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0RDcwREFGMzJGNzcyRjREAA== [2026-01-11 09:33:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0RDcwREFGMzJGNzcyRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0RDcwREFGMzJGNzcyRjREAA==\",\"timestamp\":\"1768104180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:03+05:30"} [2026-01-11 09:33:03] [DEBUG] Ignoring event: delivered [2026-01-11 09:33:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:03:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIyQkZFNTBCN0FCRDEyMThFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIyQkZFNTBCN0FCRDEyMThFAA==", "timestamp": "1768104217", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:33:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:33:39] [INFO] Sending instructions to 917202000200 [2026-01-11 09:33:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:33:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:33:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc5213ae903740fbb72e2cd0285e340e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:33:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIyQkZFNTBCN0FCRDEyMThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIyQkZFNTBCN0FCRDEyMThFAA==\",\"timestamp\":\"1768104217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:40+05:30"} [2026-01-11 09:33:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIyQkZFNTBCN0FCRDEyMThFAA== [2026-01-11 09:33:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIyQkZFNTBCN0FCRDEyMThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIyQkZFNTBCN0FCRDEyMThFAA==\",\"timestamp\":\"1768104217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:40+05:30"} [2026-01-11 09:33:41] [DEBUG] Ignoring event: delivered [2026-01-11 09:33:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:03:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA1NUVFRDFGQzdBQzU2ODU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA1NUVFRDFGQzdBQzU2ODU1AA==", "timestamp": "1768104223", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:33:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:33:45] [INFO] Sending instructions to 917202000200 [2026-01-11 09:33:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:33:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:33:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "499ee999d18a46a0beb50575b5bb8279", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:33:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA1NUVFRDFGQzdBQzU2ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA1NUVFRDFGQzdBQzU2ODU1AA==\",\"timestamp\":\"1768104223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:48+05:30"} [2026-01-11 09:33:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA1NUVFRDFGQzdBQzU2ODU1AA== [2026-01-11 09:33:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA1NUVFRDFGQzdBQzU2ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA1NUVFRDFGQzdBQzU2ODU1AA==\",\"timestamp\":\"1768104223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:48+05:30"} [2026-01-11 09:33:49] [DEBUG] Ignoring event: delivered [2026-01-11 09:33:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:03:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyNDIyREVGNDM0QzE0RDQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyNDIyREVGNDM0QzE0RDQyAA==", "timestamp": "1768104229", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:33:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:33:51] [INFO] Sending instructions to 917202000200 [2026-01-11 09:33:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:33:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:33:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "caf2d577194f489f8b1a307678c6452f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:33:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyNDIyREVGNDM0QzE0RDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyNDIyREVGNDM0QzE0RDQyAA==\",\"timestamp\":\"1768104229\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:52+05:30"} [2026-01-11 09:33:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyNDIyREVGNDM0QzE0RDQyAA== [2026-01-11 09:33:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyNDIyREVGNDM0QzE0RDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyNDIyREVGNDM0QzE0RDQyAA==\",\"timestamp\":\"1768104229\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:52+05:30"} [2026-01-11 09:33:52] [DEBUG] Ignoring event: delivered [2026-01-11 09:33:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:03:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFODdCMjNBOUU2MzQ0RDg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFODdCMjNBOUU2MzQ0RDg5AA==", "timestamp": "1768104234", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:33:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:33:57] [INFO] Sending instructions to 917202000200 [2026-01-11 09:33:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:33:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:33:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6e2ef55e37741e3879ec4fa68530c65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFODdCMjNBOUU2MzQ0RDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFODdCMjNBOUU2MzQ0RDg5AA==\",\"timestamp\":\"1768104234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:58+05:30"} [2026-01-11 09:33:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFODdCMjNBOUU2MzQ0RDg5AA== [2026-01-11 09:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFODdCMjNBOUU2MzQ0RDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFODdCMjNBOUU2MzQ0RDg5AA==\",\"timestamp\":\"1768104234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:33:58+05:30"} [2026-01-11 09:33:58] [DEBUG] Ignoring event: delivered [2026-01-11 09:34:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:04:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5NDYzODdDREZBREFERjcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5NDYzODdDREZBREFERjcwAA==", "timestamp": "1768104272", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:34:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:34:34] [INFO] Sending instructions to 917202000200 [2026-01-11 09:34:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:34:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:34:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f8fe6cb52db4ea685d39a1367af2d76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:34:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:34:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5NDYzODdDREZBREFERjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5NDYzODdDREZBREFERjcwAA==\",\"timestamp\":\"1768104272\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:34:36+05:30"} [2026-01-11 09:34:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5NDYzODdDREZBREFERjcwAA== [2026-01-11 09:34:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:34:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5NDYzODdDREZBREFERjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5NDYzODdDREZBREFERjcwAA==\",\"timestamp\":\"1768104272\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:34:36+05:30"} [2026-01-11 09:34:36] [DEBUG] Ignoring event: delivered [2026-01-11 09:34:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:04:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0ODA0M0Q1QkI5QTIyODdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0ODA0M0Q1QkI5QTIyODdBAA==", "timestamp": "1768104278", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:34:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:34:39] [INFO] Sending instructions to 917202000200 [2026-01-11 09:34:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:34:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:34:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "681e91cc0bf44c91863fcc146f5c5a88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:34:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:34:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0ODA0M0Q1QkI5QTIyODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0ODA0M0Q1QkI5QTIyODdBAA==\",\"timestamp\":\"1768104278\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:34:39+05:30"} [2026-01-11 09:34:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0ODA0M0Q1QkI5QTIyODdBAA== [2026-01-11 09:34:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:34:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0ODA0M0Q1QkI5QTIyODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU0ODA0M0Q1QkI5QTIyODdBAA==\",\"timestamp\":\"1768104278\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:34:39+05:30"} [2026-01-11 09:34:40] [DEBUG] Ignoring event: delivered [2026-01-11 09:34:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:04:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGMEE4QUM1MkE0MDQ3RTM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGMEE4QUM1MkE0MDQ3RTM2AA==", "timestamp": "1768104283", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:34:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:34:45] [INFO] Sending instructions to 917202000200 [2026-01-11 09:34:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:34:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:34:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5413c8896fb43088b67050316c5f86d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:34:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:34:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGMEE4QUM1MkE0MDQ3RTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGMEE4QUM1MkE0MDQ3RTM2AA==\",\"timestamp\":\"1768104283\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:34:45+05:30"} [2026-01-11 09:34:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGMEE4QUM1MkE0MDQ3RTM2AA== [2026-01-11 09:34:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:34:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGMEE4QUM1MkE0MDQ3RTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGMEE4QUM1MkE0MDQ3RTM2AA==\",\"timestamp\":\"1768104283\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:34:45+05:30"} [2026-01-11 09:34:46] [DEBUG] Ignoring event: delivered [2026-01-11 09:34:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:04:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDMjgyRDZFQTlDNTMzMkQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDMjgyRDZFQTlDNTMzMkQ3AA==", "timestamp": "1768104288", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:34:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:34:50] [INFO] Sending instructions to 917202000200 [2026-01-11 09:34:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:34:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:34:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17f73538dcca46cbb289c5606e752c3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:34:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDMjgyRDZFQTlDNTMzMkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDMjgyRDZFQTlDNTMzMkQ3AA==\",\"timestamp\":\"1768104288\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:34:52+05:30"} [2026-01-11 09:34:53] [DEBUG] Ignoring event: delivered [2026-01-11 09:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:34:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDMjgyRDZFQTlDNTMzMkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDMjgyRDZFQTlDNTMzMkQ3AA==\",\"timestamp\":\"1768104288\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:34:52+05:30"} [2026-01-11 09:34:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDMjgyRDZFQTlDNTMzMkQ3AA== [2026-01-11 09:35:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:05:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGNzg0N0NBRUFDQzhERjNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGNzg0N0NBRUFDQzhERjNBAA==", "timestamp": "1768104325", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:35:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:35:27] [INFO] Sending instructions to 917202000200 [2026-01-11 09:35:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:35:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:35:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1006df9eff06469982f20a1dc4e05185", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:35:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:35:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGNzg0N0NBRUFDQzhERjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGNzg0N0NBRUFDQzhERjNBAA==\",\"timestamp\":\"1768104325\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:35:27+05:30"} [2026-01-11 09:35:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGNzg0N0NBRUFDQzhERjNBAA== [2026-01-11 09:35:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:35:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGNzg0N0NBRUFDQzhERjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGNzg0N0NBRUFDQzhERjNBAA==\",\"timestamp\":\"1768104325\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:35:27+05:30"} [2026-01-11 09:35:28] [DEBUG] Ignoring event: delivered [2026-01-11 09:35:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:05:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM2NjUwQzEwRTZBNDgyMEZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM2NjUwQzEwRTZBNDgyMEZBAA==", "timestamp": "1768104330", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:35:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:35:32] [INFO] Sending instructions to 917202000200 [2026-01-11 09:35:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:35:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:35:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ebb3cbb888a401dab97fed8876889e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:35:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:35:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM2NjUwQzEwRTZBNDgyMEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM2NjUwQzEwRTZBNDgyMEZBAA==\",\"timestamp\":\"1768104330\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:35:33+05:30"} [2026-01-11 09:35:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM2NjUwQzEwRTZBNDgyMEZBAA== [2026-01-11 09:35:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:35:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM2NjUwQzEwRTZBNDgyMEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM2NjUwQzEwRTZBNDgyMEZBAA==\",\"timestamp\":\"1768104330\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:35:33+05:30"} [2026-01-11 09:35:34] [DEBUG] Ignoring event: delivered [2026-01-11 09:35:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:05:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDQjhDQjNGMzRFOTU5NkE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDQjhDQjNGMzRFOTU5NkE4AA==", "timestamp": "1768104336", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:35:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:35:38] [INFO] Sending instructions to 917202000200 [2026-01-11 09:35:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:35:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:35:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93bb126c0bd44c318f19fde838afb057", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:35:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:35:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDQjhDQjNGMzRFOTU5NkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDQjhDQjNGMzRFOTU5NkE4AA==\",\"timestamp\":\"1768104336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:35:38+05:30"} [2026-01-11 09:35:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDQjhDQjNGMzRFOTU5NkE4AA== [2026-01-11 09:35:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:35:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDQjhDQjNGMzRFOTU5NkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDQjhDQjNGMzRFOTU5NkE4AA==\",\"timestamp\":\"1768104336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:35:38+05:30"} [2026-01-11 09:35:39] [DEBUG] Ignoring event: delivered [2026-01-11 09:35:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:05:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1QzIxOUI5N0YxREJCQkE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1QzIxOUI5N0YxREJCQkE4AA==", "timestamp": "1768104343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:35:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:35:44] [INFO] Sending instructions to 917202000200 [2026-01-11 09:35:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:35:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:35:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d45cd8e76fd64502bcc7954aa343dfb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1QzIxOUI5N0YxREJCQkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1QzIxOUI5N0YxREJCQkE4AA==\",\"timestamp\":\"1768104343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:35:45+05:30"} [2026-01-11 09:35:46] [DEBUG] Ignoring event: delivered [2026-01-11 09:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1QzIxOUI5N0YxREJCQkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1QzIxOUI5N0YxREJCQkE4AA==\",\"timestamp\":\"1768104343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:35:45+05:30"} [2026-01-11 09:35:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1QzIxOUI5N0YxREJCQkE4AA== [2026-01-11 09:36:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:06:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MEYwOTk4MUExRjRCQTFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MEYwOTk4MUExRjRCQTFDAA==", "timestamp": "1768104379", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:36:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:36:20] [INFO] Sending instructions to 917202000200 [2026-01-11 09:36:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:36:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:36:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffb144ffe24544c4ade645e3d43f254c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:36:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:36:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MEYwOTk4MUExRjRCQTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MEYwOTk4MUExRjRCQTFDAA==\",\"timestamp\":\"1768104379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:36:22+05:30"} [2026-01-11 09:36:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MEYwOTk4MUExRjRCQTFDAA== [2026-01-11 09:36:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:36:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MEYwOTk4MUExRjRCQTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MEYwOTk4MUExRjRCQTFDAA==\",\"timestamp\":\"1768104379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:36:22+05:30"} [2026-01-11 09:36:22] [DEBUG] Ignoring event: delivered [2026-01-11 09:36:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:06:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4OEZEOUJENjYwNzY2Mjg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4OEZEOUJENjYwNzY2Mjg5AA==", "timestamp": "1768104385", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:36:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:36:27] [INFO] Sending instructions to 917202000200 [2026-01-11 09:36:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:36:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:36:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8dab8659c87b41769a4cadf9c3642915", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:36:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:36:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4OEZEOUJENjYwNzY2Mjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4OEZEOUJENjYwNzY2Mjg5AA==\",\"timestamp\":\"1768104385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:36:27+05:30"} [2026-01-11 09:36:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4OEZEOUJENjYwNzY2Mjg5AA== [2026-01-11 09:36:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:36:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4OEZEOUJENjYwNzY2Mjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4OEZEOUJENjYwNzY2Mjg5AA==\",\"timestamp\":\"1768104385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:36:27+05:30"} [2026-01-11 09:36:28] [DEBUG] Ignoring event: delivered [2026-01-11 09:36:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:06:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QkIzNDUzNDYxN0VGODgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QkIzNDUzNDYxN0VGODgwAA==", "timestamp": "1768104391", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:36:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:36:32] [INFO] Sending instructions to 917202000200 [2026-01-11 09:36:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:36:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:36:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27ff39dfafb943a78ec87ffafeaf4d25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:36:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QkIzNDUzNDYxN0VGODgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QkIzNDUzNDYxN0VGODgwAA==\",\"timestamp\":\"1768104391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:36:33+05:30"} [2026-01-11 09:36:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QkIzNDUzNDYxN0VGODgwAA== [2026-01-11 09:36:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QkIzNDUzNDYxN0VGODgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QkIzNDUzNDYxN0VGODgwAA==\",\"timestamp\":\"1768104391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:36:33+05:30"} [2026-01-11 09:36:34] [DEBUG] Ignoring event: delivered [2026-01-11 09:37:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:07:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM4RkU4QUY5OUNCRjYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM4RkU4QUY5OUNCRjYyAA==", "timestamp": "1768104427", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:37:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:37:09] [INFO] Sending instructions to 917202000200 [2026-01-11 09:37:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:37:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:37:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5790dfa1a1374f628bef2edad1d612f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:37:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:37:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM4RkU4QUY5OUNCRjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM4RkU4QUY5OUNCRjYyAA==\",\"timestamp\":\"1768104427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:37:09+05:30"} [2026-01-11 09:37:10] [DEBUG] Ignoring event: delivered [2026-01-11 09:37:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:37:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM4RkU4QUY5OUNCRjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM4RkU4QUY5OUNCRjYyAA==\",\"timestamp\":\"1768104427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:37:09+05:30"} [2026-01-11 09:37:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM4RkU4QUY5OUNCRjYyAA== [2026-01-11 09:37:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:07:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRkFCMUUwQjc2MzA3ODY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRkFCMUUwQjc2MzA3ODY5AA==", "timestamp": "1768104432", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:37:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:37:14] [INFO] Sending instructions to 917202000200 [2026-01-11 09:37:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:37:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:37:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50c6ecf5177c4289924175f4371b50f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:37:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:37:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRkFCMUUwQjc2MzA3ODY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRkFCMUUwQjc2MzA3ODY5AA==\",\"timestamp\":\"1768104432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:37:16+05:30"} [2026-01-11 09:37:17] [DEBUG] Ignoring event: delivered [2026-01-11 09:37:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:37:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRkFCMUUwQjc2MzA3ODY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRkFCMUUwQjc2MzA3ODY5AA==\",\"timestamp\":\"1768104432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:37:16+05:30"} [2026-01-11 09:37:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRkFCMUUwQjc2MzA3ODY5AA== [2026-01-11 09:37:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:07:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NEM4NTc5NTUzNENEOERGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NEM4NTc5NTUzNENEOERGAA==", "timestamp": "1768104437", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:37:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:37:19] [INFO] Sending instructions to 917202000200 [2026-01-11 09:37:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:37:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:37:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07da5ccdeba14e409010c59aa167aa82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:37:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NEM4NTc5NTUzNENEOERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NEM4NTc5NTUzNENEOERGAA==\",\"timestamp\":\"1768104437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:37:20+05:30"} [2026-01-11 09:37:21] [DEBUG] Ignoring event: delivered [2026-01-11 09:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:37:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NEM4NTc5NTUzNENEOERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NEM4NTc5NTUzNENEOERGAA==\",\"timestamp\":\"1768104437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:37:20+05:30"} [2026-01-11 09:37:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NEM4NTc5NTUzNENEOERGAA== [2026-01-11 09:37:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:07:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCNjdEODZDMkQ2OEFGMzE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCNjdEODZDMkQ2OEFGMzE0AA==", "timestamp": "1768104474", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:37:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:37:55] [INFO] Sending instructions to 917202000200 [2026-01-11 09:37:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:37:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:37:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30411bfd7e3f485598def08f3a12df5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:37:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:37:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCNjdEODZDMkQ2OEFGMzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCNjdEODZDMkQ2OEFGMzE0AA==\",\"timestamp\":\"1768104474\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:37:57+05:30"} [2026-01-11 09:37:58] [DEBUG] Ignoring event: delivered [2026-01-11 09:37:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:37:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCNjdEODZDMkQ2OEFGMzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCNjdEODZDMkQ2OEFGMzE0AA==\",\"timestamp\":\"1768104474\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:37:57+05:30"} [2026-01-11 09:37:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdCNjdEODZDMkQ2OEFGMzE0AA== [2026-01-11 09:38:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:08:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERDE5OUZFM0EwRTY2MjdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERDE5OUZFM0EwRTY2MjdFAA==", "timestamp": "1768104479", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:38:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:38:01] [INFO] Sending instructions to 917202000200 [2026-01-11 09:38:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:38:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:38:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a775c83f4e7c4e97aad284da9dfb61f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:38:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERDE5OUZFM0EwRTY2MjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERDE5OUZFM0EwRTY2MjdFAA==\",\"timestamp\":\"1768104479\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:03+05:30"} [2026-01-11 09:38:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERDE5OUZFM0EwRTY2MjdFAA== [2026-01-11 09:38:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERDE5OUZFM0EwRTY2MjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVERDE5OUZFM0EwRTY2MjdFAA==\",\"timestamp\":\"1768104479\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:03+05:30"} [2026-01-11 09:38:04] [DEBUG] Ignoring event: delivered [2026-01-11 09:38:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:08:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCRDQ5NjBCMTUwNTdBMThCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCRDQ5NjBCMTUwNTdBMThCAA==", "timestamp": "1768104485", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:38:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:38:07] [INFO] Sending instructions to 917202000200 [2026-01-11 09:38:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:38:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:38:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a403a29e74a4968a852a58e4b21ff83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:38:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCRDQ5NjBCMTUwNTdBMThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCRDQ5NjBCMTUwNTdBMThCAA==\",\"timestamp\":\"1768104485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:07+05:30"} [2026-01-11 09:38:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCRDQ5NjBCMTUwNTdBMThCAA== [2026-01-11 09:38:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCRDQ5NjBCMTUwNTdBMThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCRDQ5NjBCMTUwNTdBMThCAA==\",\"timestamp\":\"1768104485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:08+05:30"} [2026-01-11 09:38:08] [DEBUG] Ignoring event: delivered [2026-01-11 09:38:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:08:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNzU2QkY0NDM5NTQ5Njg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNzU2QkY0NDM5NTQ5Njg5AA==", "timestamp": "1768104491", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:38:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:38:12] [INFO] Sending instructions to 917202000200 [2026-01-11 09:38:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:38:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:38:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0697ddf2a5db4ed4bc67a53ef5f868c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:38:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNzU2QkY0NDM5NTQ5Njg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNzU2QkY0NDM5NTQ5Njg5AA==\",\"timestamp\":\"1768104491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:16+05:30"} [2026-01-11 09:38:16] [DEBUG] Ignoring event: delivered [2026-01-11 09:38:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNzU2QkY0NDM5NTQ5Njg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNzU2QkY0NDM5NTQ5Njg5AA==\",\"timestamp\":\"1768104491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:15+05:30"} [2026-01-11 09:38:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNzU2QkY0NDM5NTQ5Njg5AA== [2026-01-11 09:38:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:08:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMUM3MjVBNzZENzY1MTE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMUM3MjVBNzZENzY1MTE4AA==", "timestamp": "1768104496", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:38:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:38:18] [INFO] Sending instructions to 917202000200 [2026-01-11 09:38:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:38:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:38:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2749c17460524f8982fb1fba71103e3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMUM3MjVBNzZENzY1MTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMUM3MjVBNzZENzY1MTE4AA==\",\"timestamp\":\"1768104496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:18+05:30"} [2026-01-11 09:38:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMUM3MjVBNzZENzY1MTE4AA== [2026-01-11 09:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMUM3MjVBNzZENzY1MTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMUM3MjVBNzZENzY1MTE4AA==\",\"timestamp\":\"1768104496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:18+05:30"} [2026-01-11 09:38:19] [DEBUG] Ignoring event: delivered [2026-01-11 09:38:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:08:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCNjYyM0YyM0QzRTNEMjM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCNjYyM0YyM0QzRTNEMjM5AA==", "timestamp": "1768104533", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:38:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:38:55] [INFO] Sending instructions to 917202000200 [2026-01-11 09:38:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:38:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:38:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9d0897778b94ec9b39e8907d3c707b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:38:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCNjYyM0YyM0QzRTNEMjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCNjYyM0YyM0QzRTNEMjM5AA==\",\"timestamp\":\"1768104533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:55+05:30"} [2026-01-11 09:38:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCNjYyM0YyM0QzRTNEMjM5AA== [2026-01-11 09:38:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:38:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCNjYyM0YyM0QzRTNEMjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJCNjYyM0YyM0QzRTNEMjM5AA==\",\"timestamp\":\"1768104533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:38:56+05:30"} [2026-01-11 09:38:57] [DEBUG] Ignoring event: delivered [2026-01-11 09:39:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:09:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNTYxMDI2OTY5MkQzMTg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNTYxMDI2OTY5MkQzMTg0AA==", "timestamp": "1768104539", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:39:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:39:00] [INFO] Sending instructions to 917202000200 [2026-01-11 09:39:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:39:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:39:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d86cf36ef7334a42a5e8a94a034dea9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:39:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNTYxMDI2OTY5MkQzMTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNTYxMDI2OTY5MkQzMTg0AA==\",\"timestamp\":\"1768104539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:01+05:30"} [2026-01-11 09:39:02] [DEBUG] Ignoring event: delivered [2026-01-11 09:39:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNTYxMDI2OTY5MkQzMTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNTYxMDI2OTY5MkQzMTg0AA==\",\"timestamp\":\"1768104539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:01+05:30"} [2026-01-11 09:39:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNTYxMDI2OTY5MkQzMTg0AA== [2026-01-11 09:39:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:09:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxQUU2QkQwNkYxNzkzNDU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxQUU2QkQwNkYxNzkzNDU2AA==", "timestamp": "1768104544", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:39:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:39:06] [INFO] Sending instructions to 917202000200 [2026-01-11 09:39:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:39:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:39:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57b58ab291494901b933ab9ce24afb42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:39:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxQUU2QkQwNkYxNzkzNDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxQUU2QkQwNkYxNzkzNDU2AA==\",\"timestamp\":\"1768104544\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:06+05:30"} [2026-01-11 09:39:07] [DEBUG] Ignoring event: delivered [2026-01-11 09:39:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxQUU2QkQwNkYxNzkzNDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxQUU2QkQwNkYxNzkzNDU2AA==\",\"timestamp\":\"1768104544\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:06+05:30"} [2026-01-11 09:39:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxQUU2QkQwNkYxNzkzNDU2AA== [2026-01-11 09:39:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:09:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQ0VEMUI4NkRFNDM0RkZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQ0VEMUI4NkRFNDM0RkZGAA==", "timestamp": "1768104550", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:39:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:39:12] [INFO] Sending instructions to 917202000200 [2026-01-11 09:39:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:39:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:39:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70227c3ee83e464983494bd389d09e9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQ0VEMUI4NkRFNDM0RkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQ0VEMUI4NkRFNDM0RkZGAA==\",\"timestamp\":\"1768104550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:13+05:30"} [2026-01-11 09:39:15] [DEBUG] Ignoring event: delivered [2026-01-11 09:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQ0VEMUI4NkRFNDM0RkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQ0VEMUI4NkRFNDM0RkZGAA==\",\"timestamp\":\"1768104550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:13+05:30"} [2026-01-11 09:39:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQ0VEMUI4NkRFNDM0RkZGAA== [2026-01-11 09:39:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:09:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MzU2QTVDNEE3MEJDQjEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MzU2QTVDNEE3MEJDQjEyAA==", "timestamp": "1768104555", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:39:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:39:17] [INFO] Sending instructions to 917202000200 [2026-01-11 09:39:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:39:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:39:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7dfc0eeeaa3643ccb4f5171143ecb7f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:39:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MzU2QTVDNEE3MEJDQjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MzU2QTVDNEE3MEJDQjEyAA==\",\"timestamp\":\"1768104555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:18+05:30"} [2026-01-11 09:39:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MzU2QTVDNEE3MEJDQjEyAA== [2026-01-11 09:39:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MzU2QTVDNEE3MEJDQjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MzU2QTVDNEE3MEJDQjEyAA==\",\"timestamp\":\"1768104555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:18+05:30"} [2026-01-11 09:39:19] [DEBUG] Ignoring event: delivered [2026-01-11 09:39:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:09:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwODE5M0Y5ODA4MUNEREY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwODE5M0Y5ODA4MUNEREY1AA==", "timestamp": "1768104561", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:39:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:39:23] [INFO] Sending instructions to 917202000200 [2026-01-11 09:39:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:39:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:39:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f261dc5dc6ee4cb58b5262a010efa0fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwODE5M0Y5ODA4MUNEREY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwODE5M0Y5ODA4MUNEREY1AA==\",\"timestamp\":\"1768104561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:23+05:30"} [2026-01-11 09:39:23] [DEBUG] Ignoring event: delivered [2026-01-11 09:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwODE5M0Y5ODA4MUNEREY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwODE5M0Y5ODA4MUNEREY1AA==\",\"timestamp\":\"1768104561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:23+05:30"} [2026-01-11 09:39:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwODE5M0Y5ODA4MUNEREY1AA== [2026-01-11 09:39:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:09:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5NThBQkEzODNEOURERUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5NThBQkEzODNEOURERUEzAA==", "timestamp": "1768104567", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:39:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:39:29] [INFO] Sending instructions to 917202000200 [2026-01-11 09:39:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:39:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:39:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d12c9872a6742a9b3fde4bc116ea91e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:39:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5NThBQkEzODNEOURERUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5NThBQkEzODNEOURERUEzAA==\",\"timestamp\":\"1768104567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:30+05:30"} [2026-01-11 09:39:31] [DEBUG] Ignoring event: delivered [2026-01-11 09:39:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5NThBQkEzODNEOURERUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5NThBQkEzODNEOURERUEzAA==\",\"timestamp\":\"1768104567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:30+05:30"} [2026-01-11 09:39:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg5NThBQkEzODNEOURERUEzAA== [2026-01-11 09:39:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:09:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2RTZBN0UyRDc5RTVEMjczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2RTZBN0UyRDc5RTVEMjczAA==", "timestamp": "1768104573", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:39:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:39:34] [INFO] Sending instructions to 917202000200 [2026-01-11 09:39:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:39:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:39:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d419aa66445c45f7b0919504c9ba1195", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:39:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2RTZBN0UyRDc5RTVEMjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2RTZBN0UyRDc5RTVEMjczAA==\",\"timestamp\":\"1768104573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:35+05:30"} [2026-01-11 09:39:36] [DEBUG] Ignoring event: delivered [2026-01-11 09:39:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2RTZBN0UyRDc5RTVEMjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2RTZBN0UyRDc5RTVEMjczAA==\",\"timestamp\":\"1768104573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:39:35+05:30"} [2026-01-11 09:39:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2RTZBN0UyRDc5RTVEMjczAA== [2026-01-11 09:40:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:10:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGMUNFREU0RUZBNThEM0FCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGMUNFREU0RUZBNThEM0FCAA==", "timestamp": "1768104609", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:40:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:40:10] [INFO] Sending instructions to 917202000200 [2026-01-11 09:40:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:40:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:40:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "016faccbe3e5419aa91f4f0a7b37c436", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:40:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGMUNFREU0RUZBNThEM0FCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGMUNFREU0RUZBNThEM0FCAA==\",\"timestamp\":\"1768104609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:40:11+05:30"} [2026-01-11 09:40:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGMUNFREU0RUZBNThEM0FCAA== [2026-01-11 09:40:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:40:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGMUNFREU0RUZBNThEM0FCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGMUNFREU0RUZBNThEM0FCAA==\",\"timestamp\":\"1768104609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:40:11+05:30"} [2026-01-11 09:40:12] [DEBUG] Ignoring event: delivered [2026-01-11 09:40:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:10:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxNTkyM0Q2MDFBMDZCM0U4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxNTkyM0Q2MDFBMDZCM0U4AA==", "timestamp": "1768104614", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:40:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:40:16] [INFO] Sending instructions to 917202000200 [2026-01-11 09:40:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:40:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:40:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ddf57827e784d1fadbaadf54a4ef923", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxNTkyM0Q2MDFBMDZCM0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxNTkyM0Q2MDFBMDZCM0U4AA==\",\"timestamp\":\"1768104614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:40:16+05:30"} [2026-01-11 09:40:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxNTkyM0Q2MDFBMDZCM0U4AA== [2026-01-11 09:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxNTkyM0Q2MDFBMDZCM0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxNTkyM0Q2MDFBMDZCM0U4AA==\",\"timestamp\":\"1768104614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:40:16+05:30"} [2026-01-11 09:40:17] [DEBUG] Ignoring event: delivered [2026-01-11 09:40:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:10:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQTkyQTg1ODRCMEE0QjZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQTkyQTg1ODRCMEE0QjZGAA==", "timestamp": "1768104651", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:40:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:40:52] [INFO] Sending instructions to 917202000200 [2026-01-11 09:40:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:40:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:40:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "707b8c55eaf44085a62d4aaeae6b83de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:40:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:40:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQTkyQTg1ODRCMEE0QjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQTkyQTg1ODRCMEE0QjZGAA==\",\"timestamp\":\"1768104651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:40:53+05:30"} [2026-01-11 09:40:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQTkyQTg1ODRCMEE0QjZGAA== [2026-01-11 09:40:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:40:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQTkyQTg1ODRCMEE0QjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQTkyQTg1ODRCMEE0QjZGAA==\",\"timestamp\":\"1768104651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:40:53+05:30"} [2026-01-11 09:40:53] [DEBUG] Ignoring event: delivered [2026-01-11 09:40:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:10:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU5MjVDNDhCOEY5MDMzQkFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU5MjVDNDhCOEY5MDMzQkFDAA==", "timestamp": "1768104656", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:40:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:40:58] [INFO] Sending instructions to 917202000200 [2026-01-11 09:40:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:40:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:40:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9932733bfefe4dfba954be9cd81790b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU5MjVDNDhCOEY5MDMzQkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU5MjVDNDhCOEY5MDMzQkFDAA==\",\"timestamp\":\"1768104656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:40:59+05:30"} [2026-01-11 09:41:00] [DEBUG] Ignoring event: delivered [2026-01-11 09:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU5MjVDNDhCOEY5MDMzQkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU5MjVDNDhCOEY5MDMzQkFDAA==\",\"timestamp\":\"1768104656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:40:59+05:30"} [2026-01-11 09:41:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU5MjVDNDhCOEY5MDMzQkFDAA== [2026-01-11 09:41:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:11:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEOTk3OTZGODkwRTBFQ0FFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEOTk3OTZGODkwRTBFQ0FFAA==", "timestamp": "1768104661", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:41:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:41:03] [INFO] Sending instructions to 917202000200 [2026-01-11 09:41:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:41:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:41:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28d848912e5b4e63b8549aa57d63f879", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEOTk3OTZGODkwRTBFQ0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEOTk3OTZGODkwRTBFQ0FFAA==\",\"timestamp\":\"1768104661\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:41:05+05:30"} [2026-01-11 09:41:05] [DEBUG] Ignoring event: delivered [2026-01-11 09:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEOTk3OTZGODkwRTBFQ0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEOTk3OTZGODkwRTBFQ0FFAA==\",\"timestamp\":\"1768104661\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:41:04+05:30"} [2026-01-11 09:41:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEOTk3OTZGODkwRTBFQ0FFAA== [2026-01-11 09:41:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:11:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdCQkQ0MUNCMDA2QThGQ0NGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdCQkQ0MUNCMDA2QThGQ0NGAA==", "timestamp": "1768104697", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:41:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:41:39] [INFO] Sending instructions to 917202000200 [2026-01-11 09:41:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:41:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:41:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "874a55e63cc246d1ba81b17d5ccbb712", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:41:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdCQkQ0MUNCMDA2QThGQ0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdCQkQ0MUNCMDA2QThGQ0NGAA==\",\"timestamp\":\"1768104697\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:41:39+05:30"} [2026-01-11 09:41:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdCQkQ0MUNCMDA2QThGQ0NGAA== [2026-01-11 09:41:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdCQkQ0MUNCMDA2QThGQ0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdCQkQ0MUNCMDA2QThGQ0NGAA==\",\"timestamp\":\"1768104697\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:41:39+05:30"} [2026-01-11 09:41:40] [DEBUG] Ignoring event: delivered [2026-01-11 09:41:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:11:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzODZENTY4OEQ4NUEwN0EwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzODZENTY4OEQ4NUEwN0EwAA==", "timestamp": "1768104703", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:41:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:41:45] [INFO] Sending instructions to 917202000200 [2026-01-11 09:41:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:41:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:41:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "991191904b8b4d4995ba5bd469d04f66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:41:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzODZENTY4OEQ4NUEwN0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzODZENTY4OEQ4NUEwN0EwAA==\",\"timestamp\":\"1768104703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:41:46+05:30"} [2026-01-11 09:41:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzODZENTY4OEQ4NUEwN0EwAA== [2026-01-11 09:41:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzODZENTY4OEQ4NUEwN0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzODZENTY4OEQ4NUEwN0EwAA==\",\"timestamp\":\"1768104703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:41:46+05:30"} [2026-01-11 09:41:47] [DEBUG] Ignoring event: delivered [2026-01-11 09:41:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:11:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGMDlBQjU4M0E3RUU4OUJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGMDlBQjU4M0E3RUU4OUJBAA==", "timestamp": "1768104708", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:41:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:41:50] [INFO] Sending instructions to 917202000200 [2026-01-11 09:41:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:41:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:41:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67ed8897302e4fddbc6dd9f9c6ffd3b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:41:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGMDlBQjU4M0E3RUU4OUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGMDlBQjU4M0E3RUU4OUJBAA==\",\"timestamp\":\"1768104708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:41:51+05:30"} [2026-01-11 09:41:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGMDlBQjU4M0E3RUU4OUJBAA== [2026-01-11 09:41:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGMDlBQjU4M0E3RUU4OUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGMDlBQjU4M0E3RUU4OUJBAA==\",\"timestamp\":\"1768104708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:41:51+05:30"} [2026-01-11 09:41:52] [DEBUG] Ignoring event: delivered [2026-01-11 09:41:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:11:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1RTE2MzI4Nzk4MUJFRThGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1RTE2MzI4Nzk4MUJFRThGAA==", "timestamp": "1768104714", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:41:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:41:56] [INFO] Sending instructions to 917202000200 [2026-01-11 09:41:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:41:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:41:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7deb64014f094f5daf1ff9b5b8e70795", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1RTE2MzI4Nzk4MUJFRThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1RTE2MzI4Nzk4MUJFRThGAA==\",\"timestamp\":\"1768104714\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:00+05:30"} [2026-01-11 09:42:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1RTE2MzI4Nzk4MUJFRThGAA== [2026-01-11 09:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:41:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1RTE2MzI4Nzk4MUJFRThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1RTE2MzI4Nzk4MUJFRThGAA==\",\"timestamp\":\"1768104714\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:00+05:30"} [2026-01-11 09:42:00] [DEBUG] Ignoring event: delivered [2026-01-11 09:42:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:12:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMwMkIzRTIxOEUzOEIyQzk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMwMkIzRTIxOEUzOEIyQzk5AA==", "timestamp": "1768104750", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:42:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:42:32] [INFO] Sending instructions to 917202000200 [2026-01-11 09:42:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:42:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:42:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b6d74c043654c048cd4c72233ee940f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:42:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMwMkIzRTIxOEUzOEIyQzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMwMkIzRTIxOEUzOEIyQzk5AA==\",\"timestamp\":\"1768104750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:32+05:30"} [2026-01-11 09:42:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMwMkIzRTIxOEUzOEIyQzk5AA== [2026-01-11 09:42:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMwMkIzRTIxOEUzOEIyQzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMwMkIzRTIxOEUzOEIyQzk5AA==\",\"timestamp\":\"1768104750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:32+05:30"} [2026-01-11 09:42:33] [DEBUG] Ignoring event: delivered [2026-01-11 09:42:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:12:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4QUYyMDJBMUQwMTZDMkIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4QUYyMDJBMUQwMTZDMkIyAA==", "timestamp": "1768104755", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:42:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:42:37] [INFO] Sending instructions to 917202000200 [2026-01-11 09:42:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:42:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:42:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f3a5d17e4ab4724bfd02ec73fcebb3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:42:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4QUYyMDJBMUQwMTZDMkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4QUYyMDJBMUQwMTZDMkIyAA==\",\"timestamp\":\"1768104755\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:38+05:30"} [2026-01-11 09:42:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4QUYyMDJBMUQwMTZDMkIyAA== [2026-01-11 09:42:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4QUYyMDJBMUQwMTZDMkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4QUYyMDJBMUQwMTZDMkIyAA==\",\"timestamp\":\"1768104755\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:38+05:30"} [2026-01-11 09:42:38] [DEBUG] Ignoring event: delivered [2026-01-11 09:42:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:12:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMzk3QkRGNTRBNEEzREFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMzk3QkRGNTRBNEEzREFDAA==", "timestamp": "1768104760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:42:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:42:42] [INFO] Sending instructions to 917202000200 [2026-01-11 09:42:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:42:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:42:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a42935a273704d49a1716b5dc95efe1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:42:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMzk3QkRGNTRBNEEzREFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMzk3QkRGNTRBNEEzREFDAA==\",\"timestamp\":\"1768104760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:42+05:30"} [2026-01-11 09:42:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMzk3QkRGNTRBNEEzREFDAA== [2026-01-11 09:42:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMzk3QkRGNTRBNEEzREFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAyMzk3QkRGNTRBNEEzREFDAA==\",\"timestamp\":\"1768104760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:42+05:30"} [2026-01-11 09:42:43] [DEBUG] Ignoring event: delivered [2026-01-11 09:42:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:12:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGMjAzRjRDN0U3RDRCQzU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGMjAzRjRDN0U3RDRCQzU4AA==", "timestamp": "1768104766", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:42:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:42:48] [INFO] Sending instructions to 917202000200 [2026-01-11 09:42:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:42:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:42:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb24f87e827849f3b81ddc625dda4615", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:42:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGMjAzRjRDN0U3RDRCQzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGMjAzRjRDN0U3RDRCQzU4AA==\",\"timestamp\":\"1768104766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:49+05:30"} [2026-01-11 09:42:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGMjAzRjRDN0U3RDRCQzU4AA== [2026-01-11 09:42:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGMjAzRjRDN0U3RDRCQzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGMjAzRjRDN0U3RDRCQzU4AA==\",\"timestamp\":\"1768104766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:49+05:30"} [2026-01-11 09:42:49] [DEBUG] Ignoring event: delivered [2026-01-11 09:42:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:12:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEREMUMwQTA2MjY3MUFFMTREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEREMUMwQTA2MjY3MUFFMTREAA==", "timestamp": "1768104771", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:42:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:42:53] [INFO] Sending instructions to 917202000200 [2026-01-11 09:42:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:42:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:42:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "294a5175a2a8450ab045215d1b6af872", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:42:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEREMUMwQTA2MjY3MUFFMTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEREMUMwQTA2MjY3MUFFMTREAA==\",\"timestamp\":\"1768104771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:53+05:30"} [2026-01-11 09:42:54] [DEBUG] Ignoring event: delivered [2026-01-11 09:42:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEREMUMwQTA2MjY3MUFFMTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEREMUMwQTA2MjY3MUFFMTREAA==\",\"timestamp\":\"1768104771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:42:53+05:30"} [2026-01-11 09:42:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEREMUMwQTA2MjY3MUFFMTREAA== [2026-01-11 09:42:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:12:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRkNDQzRBMTQ0NjA5MjAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRkNDQzRBMTQ0NjA5MjAwAA==", "timestamp": "1768104777", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:42:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:42:58] [INFO] Sending instructions to 917202000200 [2026-01-11 09:42:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:42:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:42:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73f1b50c2b3a46ae9a9d67cde063ecba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRkNDQzRBMTQ0NjA5MjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRkNDQzRBMTQ0NjA5MjAwAA==\",\"timestamp\":\"1768104777\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:43:00+05:30"} [2026-01-11 09:43:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRkNDQzRBMTQ0NjA5MjAwAA== [2026-01-11 09:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRkNDQzRBMTQ0NjA5MjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRkNDQzRBMTQ0NjA5MjAwAA==\",\"timestamp\":\"1768104777\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:43:00+05:30"} [2026-01-11 09:43:00] [DEBUG] Ignoring event: delivered [2026-01-11 09:43:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:13:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1QTE4QTU0NzQ3MkU1RDEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1QTE4QTU0NzQ3MkU1RDEzAA==", "timestamp": "1768104813", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:43:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:43:34] [INFO] Sending instructions to 917202000200 [2026-01-11 09:43:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:43:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:43:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "601dec35a8e64c959ff247f9b460838a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:43:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1QTE4QTU0NzQ3MkU1RDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1QTE4QTU0NzQ3MkU1RDEzAA==\",\"timestamp\":\"1768104813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:43:36+05:30"} [2026-01-11 09:43:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1QTE4QTU0NzQ3MkU1RDEzAA== [2026-01-11 09:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:43:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1QTE4QTU0NzQ3MkU1RDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1QTE4QTU0NzQ3MkU1RDEzAA==\",\"timestamp\":\"1768104813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:43:36+05:30"} [2026-01-11 09:43:37] [DEBUG] Ignoring event: delivered [2026-01-11 09:43:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:13:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RDQ5NjNDNUJDMEEyQjdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RDQ5NjNDNUJDMEEyQjdCAA==", "timestamp": "1768104818", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:43:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:43:40] [INFO] Sending instructions to 917202000200 [2026-01-11 09:43:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:43:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:43:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d56e6b8876a5484296a9c8fd6dbd5528", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:43:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RDQ5NjNDNUJDMEEyQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RDQ5NjNDNUJDMEEyQjdCAA==\",\"timestamp\":\"1768104818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:43:40+05:30"} [2026-01-11 09:43:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RDQ5NjNDNUJDMEEyQjdCAA== [2026-01-11 09:43:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RDQ5NjNDNUJDMEEyQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2RDQ5NjNDNUJDMEEyQjdCAA==\",\"timestamp\":\"1768104818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:43:40+05:30"} [2026-01-11 09:43:41] [DEBUG] Ignoring event: delivered [2026-01-11 09:44:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:14:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZCN0Y3MzE0MDMzRDM0MUQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZCN0Y3MzE0MDMzRDM0MUQ4AA==", "timestamp": "1768104854", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:44:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:44:16] [INFO] Sending instructions to 917202000200 [2026-01-11 09:44:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:44:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:44:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1202597448b74d549c4b0fa23b0a3158", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:44:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:44:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZCN0Y3MzE0MDMzRDM0MUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZCN0Y3MzE0MDMzRDM0MUQ4AA==\",\"timestamp\":\"1768104854\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:44:16+05:30"} [2026-01-11 09:44:17] [DEBUG] Ignoring event: delivered [2026-01-11 09:44:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:44:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZCN0Y3MzE0MDMzRDM0MUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZCN0Y3MzE0MDMzRDM0MUQ4AA==\",\"timestamp\":\"1768104854\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:44:16+05:30"} [2026-01-11 09:44:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZCN0Y3MzE0MDMzRDM0MUQ4AA== [2026-01-11 09:44:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:14:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDg4RkIyNTYyMjhEOTkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDg4RkIyNTYyMjhEOTkyAA==", "timestamp": "1768104860", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:44:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:44:21] [INFO] Sending instructions to 917202000200 [2026-01-11 09:44:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:44:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:44:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "512a6114c0e448d39de30dd230acc477", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:44:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:44:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDg4RkIyNTYyMjhEOTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDg4RkIyNTYyMjhEOTkyAA==\",\"timestamp\":\"1768104860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:44:22+05:30"} [2026-01-11 09:44:23] [DEBUG] Ignoring event: delivered [2026-01-11 09:44:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:44:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDg4RkIyNTYyMjhEOTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDg4RkIyNTYyMjhEOTkyAA==\",\"timestamp\":\"1768104860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:44:22+05:30"} [2026-01-11 09:44:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDg4RkIyNTYyMjhEOTkyAA== [2026-01-11 09:44:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:14:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFBMDY2NUREOTM1MUJCOUQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFBMDY2NUREOTM1MUJCOUQ3AA==", "timestamp": "1768104865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:44:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:44:27] [INFO] Sending instructions to 917202000200 [2026-01-11 09:44:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:44:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:44:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "738b2f41264c47d5ac62cc12040826e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:44:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFBMDY2NUREOTM1MUJCOUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFBMDY2NUREOTM1MUJCOUQ3AA==\",\"timestamp\":\"1768104865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:44:28+05:30"} [2026-01-11 09:44:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFBMDY2NUREOTM1MUJCOUQ3AA== [2026-01-11 09:44:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFBMDY2NUREOTM1MUJCOUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFBMDY2NUREOTM1MUJCOUQ3AA==\",\"timestamp\":\"1768104865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:44:28+05:30"} [2026-01-11 09:44:29] [DEBUG] Ignoring event: delivered [2026-01-11 09:44:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:14:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxRjQ1NDg2NkE3MUU4MzQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxRjQ1NDg2NkE3MUU4MzQ5AA==", "timestamp": "1768104870", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:44:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:44:32] [INFO] Sending instructions to 917202000200 [2026-01-11 09:44:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:44:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:44:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70ad6a69860044018f840df0160a5429", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:44:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxRjQ1NDg2NkE3MUU4MzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxRjQ1NDg2NkE3MUU4MzQ5AA==\",\"timestamp\":\"1768104870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:44:33+05:30"} [2026-01-11 09:44:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxRjQ1NDg2NkE3MUU4MzQ5AA== [2026-01-11 09:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:44:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxRjQ1NDg2NkE3MUU4MzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxRjQ1NDg2NkE3MUU4MzQ5AA==\",\"timestamp\":\"1768104870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:44:33+05:30"} [2026-01-11 09:44:33] [DEBUG] Ignoring event: delivered [2026-01-11 09:45:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:15:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZENkVBQkRFNENBNUM0NjJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZENkVBQkRFNENBNUM0NjJCAA==", "timestamp": "1768104907", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:45:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:45:08] [INFO] Sending instructions to 917202000200 [2026-01-11 09:45:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:45:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:45:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "892f57d9a9e94f78832aed306204dfcd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZENkVBQkRFNENBNUM0NjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZENkVBQkRFNENBNUM0NjJCAA==\",\"timestamp\":\"1768104907\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:45:09+05:30"} [2026-01-11 09:45:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZENkVBQkRFNENBNUM0NjJCAA== [2026-01-11 09:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZENkVBQkRFNENBNUM0NjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZENkVBQkRFNENBNUM0NjJCAA==\",\"timestamp\":\"1768104907\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:45:09+05:30"} [2026-01-11 09:45:10] [DEBUG] Ignoring event: delivered [2026-01-11 09:45:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:15:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEMzU4NDVCRDI0NjcxMDdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEMzU4NDVCRDI0NjcxMDdBAA==", "timestamp": "1768104912", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:45:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:45:14] [INFO] Sending instructions to 917202000200 [2026-01-11 09:45:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:45:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:45:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "407caba863c140fe9bb2bb703ec92b8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:45:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:45:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEMzU4NDVCRDI0NjcxMDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEMzU4NDVCRDI0NjcxMDdBAA==\",\"timestamp\":\"1768104912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:45:15+05:30"} [2026-01-11 09:45:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEMzU4NDVCRDI0NjcxMDdBAA== [2026-01-11 09:45:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:45:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEMzU4NDVCRDI0NjcxMDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEMzU4NDVCRDI0NjcxMDdBAA==\",\"timestamp\":\"1768104912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:45:15+05:30"} [2026-01-11 09:45:16] [DEBUG] Ignoring event: delivered [2026-01-11 09:45:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:15:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBOTZCNkZBOUMzMjNERDVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBOTZCNkZBOUMzMjNERDVGAA==", "timestamp": "1768104917", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:45:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:45:19] [INFO] Sending instructions to 917202000200 [2026-01-11 09:45:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:45:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:45:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3670f6444b134d24b7b8f237c6ce2292", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:45:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBOTZCNkZBOUMzMjNERDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBOTZCNkZBOUMzMjNERDVGAA==\",\"timestamp\":\"1768104917\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:45:19+05:30"} [2026-01-11 09:45:20] [DEBUG] Ignoring event: delivered [2026-01-11 09:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:45:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBOTZCNkZBOUMzMjNERDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBOTZCNkZBOUMzMjNERDVGAA==\",\"timestamp\":\"1768104917\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:45:19+05:30"} [2026-01-11 09:45:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBOTZCNkZBOUMzMjNERDVGAA== [2026-01-11 09:45:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:15:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4QTBEODU1OUY1MTUwNDMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4QTBEODU1OUY1MTUwNDMxAA==", "timestamp": "1768104923", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:45:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:45:25] [INFO] Sending instructions to 917202000200 [2026-01-11 09:45:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:45:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:45:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cf002eb624443f3b6c7c6d9fcd6506f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:45:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:45:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4QTBEODU1OUY1MTUwNDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4QTBEODU1OUY1MTUwNDMxAA==\",\"timestamp\":\"1768104923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:45:26+05:30"} [2026-01-11 09:45:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4QTBEODU1OUY1MTUwNDMxAA== [2026-01-11 09:45:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:45:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4QTBEODU1OUY1MTUwNDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4QTBEODU1OUY1MTUwNDMxAA==\",\"timestamp\":\"1768104923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:45:26+05:30"} [2026-01-11 09:45:26] [DEBUG] Ignoring event: delivered [2026-01-11 09:46:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:16:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE3MDAxRUY2NTIyRDQyQTdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE3MDAxRUY2NTIyRDQyQTdBAA==", "timestamp": "1768104960", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:46:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:46:01] [INFO] Sending instructions to 917202000200 [2026-01-11 09:46:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:46:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:46:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ac1c4d57deb48b19e225a8b1f8ed66a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE3MDAxRUY2NTIyRDQyQTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE3MDAxRUY2NTIyRDQyQTdBAA==\",\"timestamp\":\"1768104960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:02+05:30"} [2026-01-11 09:46:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE3MDAxRUY2NTIyRDQyQTdBAA== [2026-01-11 09:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE3MDAxRUY2NTIyRDQyQTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE3MDAxRUY2NTIyRDQyQTdBAA==\",\"timestamp\":\"1768104960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:03+05:30"} [2026-01-11 09:46:03] [DEBUG] Ignoring event: delivered [2026-01-11 09:46:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:16:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzRjVENTZCQzk5RDE5OUI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzRjVENTZCQzk5RDE5OUI5AA==", "timestamp": "1768104965", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:46:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:46:07] [INFO] Sending instructions to 917202000200 [2026-01-11 09:46:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:46:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:46:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4c607c95c3f410ab8eb63158715090c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:46:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzRjVENTZCQzk5RDE5OUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzRjVENTZCQzk5RDE5OUI5AA==\",\"timestamp\":\"1768104965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:08+05:30"} [2026-01-11 09:46:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzRjVENTZCQzk5RDE5OUI5AA== [2026-01-11 09:46:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzRjVENTZCQzk5RDE5OUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzRjVENTZCQzk5RDE5OUI5AA==\",\"timestamp\":\"1768104965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:08+05:30"} [2026-01-11 09:46:09] [DEBUG] Ignoring event: delivered [2026-01-11 09:46:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:16:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4QzMwNDBEMDU2RTc2RERDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4QzMwNDBEMDU2RTc2RERDAA==", "timestamp": "1768105002", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:46:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:46:44] [INFO] Sending instructions to 917202000200 [2026-01-11 09:46:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:46:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:46:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27b87bb143da4883aad4db9ca42ae0aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:46:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4QzMwNDBEMDU2RTc2RERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4QzMwNDBEMDU2RTc2RERDAA==\",\"timestamp\":\"1768105002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:44+05:30"} [2026-01-11 09:46:45] [DEBUG] Ignoring event: delivered [2026-01-11 09:46:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4QzMwNDBEMDU2RTc2RERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4QzMwNDBEMDU2RTc2RERDAA==\",\"timestamp\":\"1768105002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:44+05:30"} [2026-01-11 09:46:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4QzMwNDBEMDU2RTc2RERDAA== [2026-01-11 09:46:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:16:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzM3QkEwNzRDNjk5QzVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzM3QkEwNzRDNjk5QzVGAA==", "timestamp": "1768105008", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:46:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:46:49] [INFO] Sending instructions to 917202000200 [2026-01-11 09:46:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:46:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:46:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3d491e5b9104626ae76433405ef39a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:46:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzM3QkEwNzRDNjk5QzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzM3QkEwNzRDNjk5QzVGAA==\",\"timestamp\":\"1768105008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:49+05:30"} [2026-01-11 09:46:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzM3QkEwNzRDNjk5QzVGAA== [2026-01-11 09:46:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzM3QkEwNzRDNjk5QzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyMzM3QkEwNzRDNjk5QzVGAA==\",\"timestamp\":\"1768105008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:49+05:30"} [2026-01-11 09:46:51] [DEBUG] Ignoring event: delivered [2026-01-11 09:46:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:16:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxMTYxNTM4NkVGNjQ4MEJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxMTYxNTM4NkVGNjQ4MEJCAA==", "timestamp": "1768105013", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:46:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:46:54] [INFO] Sending instructions to 917202000200 [2026-01-11 09:46:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:46:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:46:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e198fc049324103b366361017749a1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:46:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxMTYxNTM4NkVGNjQ4MEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxMTYxNTM4NkVGNjQ4MEJCAA==\",\"timestamp\":\"1768105013\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:56+05:30"} [2026-01-11 09:46:56] [DEBUG] Ignoring event: delivered [2026-01-11 09:46:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:46:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxMTYxNTM4NkVGNjQ4MEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxMTYxNTM4NkVGNjQ4MEJCAA==\",\"timestamp\":\"1768105013\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:46:56+05:30"} [2026-01-11 09:46:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxMTYxNTM4NkVGNjQ4MEJCAA== [2026-01-11 09:47:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:17:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5NjZGNDQxM0U4MjM2RkE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5NjZGNDQxM0U4MjM2RkE4AA==", "timestamp": "1768105018", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:47:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:47:00] [INFO] Sending instructions to 917202000200 [2026-01-11 09:47:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:47:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:47:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13d73edb7b894385a84964eaf52ebd4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:47:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5NjZGNDQxM0U4MjM2RkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5NjZGNDQxM0U4MjM2RkE4AA==\",\"timestamp\":\"1768105018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:00+05:30"} [2026-01-11 09:47:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5NjZGNDQxM0U4MjM2RkE4AA== [2026-01-11 09:47:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5NjZGNDQxM0U4MjM2RkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5NjZGNDQxM0U4MjM2RkE4AA==\",\"timestamp\":\"1768105018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:00+05:30"} [2026-01-11 09:47:00] [DEBUG] Ignoring event: delivered [2026-01-11 09:47:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:17:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3RDkxOThCMDU5NTlGOUI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3RDkxOThCMDU5NTlGOUI2AA==", "timestamp": "1768105025", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:47:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:47:07] [INFO] Sending instructions to 917202000200 [2026-01-11 09:47:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:47:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:47:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84d9ad23a91540c2adf9c7b52dd0f06c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3RDkxOThCMDU5NTlGOUI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3RDkxOThCMDU5NTlGOUI2AA==\",\"timestamp\":\"1768105025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:08+05:30"} [2026-01-11 09:47:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3RDkxOThCMDU5NTlGOUI2AA== [2026-01-11 09:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3RDkxOThCMDU5NTlGOUI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3RDkxOThCMDU5NTlGOUI2AA==\",\"timestamp\":\"1768105025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:08+05:30"} [2026-01-11 09:47:09] [DEBUG] Ignoring event: delivered [2026-01-11 09:47:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:17:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4M0Q1QzE3Nzc2NDY5RDdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4M0Q1QzE3Nzc2NDY5RDdCAA==", "timestamp": "1768105062", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:47:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:47:43] [INFO] Sending instructions to 917202000200 [2026-01-11 09:47:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:47:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:47:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43c1bd1791af45efafe846636cf72a3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:47:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4M0Q1QzE3Nzc2NDY5RDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4M0Q1QzE3Nzc2NDY5RDdCAA==\",\"timestamp\":\"1768105062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:45+05:30"} [2026-01-11 09:47:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4M0Q1QzE3Nzc2NDY5RDdCAA== [2026-01-11 09:47:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4M0Q1QzE3Nzc2NDY5RDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4M0Q1QzE3Nzc2NDY5RDdCAA==\",\"timestamp\":\"1768105062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:45+05:30"} [2026-01-11 09:47:45] [DEBUG] Ignoring event: delivered [2026-01-11 09:47:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:17:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFMTEyNDQ0NTVGRkRBRjU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFMTEyNDQ0NTVGRkRBRjU4AA==", "timestamp": "1768105067", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:47:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:47:49] [INFO] Sending instructions to 917202000200 [2026-01-11 09:47:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:47:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:47:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a72328abf3d4d1e970dc29ac606e3fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:47:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFMTEyNDQ0NTVGRkRBRjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFMTEyNDQ0NTVGRkRBRjU4AA==\",\"timestamp\":\"1768105067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:49+05:30"} [2026-01-11 09:47:50] [DEBUG] Ignoring event: delivered [2026-01-11 09:47:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFMTEyNDQ0NTVGRkRBRjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFMTEyNDQ0NTVGRkRBRjU4AA==\",\"timestamp\":\"1768105067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:49+05:30"} [2026-01-11 09:47:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFMTEyNDQ0NTVGRkRBRjU4AA== [2026-01-11 09:47:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:17:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0RkExMTY0Rjk2MTczNDU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0RkExMTY0Rjk2MTczNDU5AA==", "timestamp": "1768105073", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:47:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:47:54] [INFO] Sending instructions to 917202000200 [2026-01-11 09:47:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:47:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:47:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ca94f22a5654828b0803fd046025147", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:47:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0RkExMTY0Rjk2MTczNDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0RkExMTY0Rjk2MTczNDU5AA==\",\"timestamp\":\"1768105073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:55+05:30"} [2026-01-11 09:47:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0RkExMTY0Rjk2MTczNDU5AA== [2026-01-11 09:47:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:47:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0RkExMTY0Rjk2MTczNDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0RkExMTY0Rjk2MTczNDU5AA==\",\"timestamp\":\"1768105073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:47:55+05:30"} [2026-01-11 09:47:56] [DEBUG] Ignoring event: delivered [2026-01-11 09:48:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:18:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2Qzg4M0Q4Q0NFQkFENkRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2Qzg4M0Q4Q0NFQkFENkRBAA==", "timestamp": "1768105109", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:48:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:48:31] [INFO] Sending instructions to 917202000200 [2026-01-11 09:48:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:48:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:48:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87db66284b1d49568e508131f1dc16d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:48:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2Qzg4M0Q4Q0NFQkFENkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2Qzg4M0Q4Q0NFQkFENkRBAA==\",\"timestamp\":\"1768105109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:31+05:30"} [2026-01-11 09:48:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2Qzg4M0Q4Q0NFQkFENkRBAA== [2026-01-11 09:48:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2Qzg4M0Q4Q0NFQkFENkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2Qzg4M0Q4Q0NFQkFENkRBAA==\",\"timestamp\":\"1768105109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:31+05:30"} [2026-01-11 09:48:32] [DEBUG] Ignoring event: delivered [2026-01-11 09:48:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:18:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMzU5M0FDNjI1NzMzRkQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMzU5M0FDNjI1NzMzRkQwAA==", "timestamp": "1768105114", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:48:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:48:36] [INFO] Sending instructions to 917202000200 [2026-01-11 09:48:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:48:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:48:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ffc2584cbea4dd6975ecd0b2492298c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:48:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMzU5M0FDNjI1NzMzRkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMzU5M0FDNjI1NzMzRkQwAA==\",\"timestamp\":\"1768105114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:37+05:30"} [2026-01-11 09:48:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMzU5M0FDNjI1NzMzRkQwAA== [2026-01-11 09:48:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMzU5M0FDNjI1NzMzRkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMzU5M0FDNjI1NzMzRkQwAA==\",\"timestamp\":\"1768105114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:37+05:30"} [2026-01-11 09:48:38] [DEBUG] Ignoring event: delivered [2026-01-11 09:48:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:18:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxN0FDODYyMzZFNzk5Q0ExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxN0FDODYyMzZFNzk5Q0ExAA==", "timestamp": "1768105120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:48:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:48:42] [INFO] Sending instructions to 917202000200 [2026-01-11 09:48:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:48:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:48:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "daecf4a0814f44fdb1e21dcbc5c16e0e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:48:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxN0FDODYyMzZFNzk5Q0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxN0FDODYyMzZFNzk5Q0ExAA==\",\"timestamp\":\"1768105120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:43+05:30"} [2026-01-11 09:48:43] [DEBUG] Ignoring event: delivered [2026-01-11 09:48:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxN0FDODYyMzZFNzk5Q0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxN0FDODYyMzZFNzk5Q0ExAA==\",\"timestamp\":\"1768105120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:43+05:30"} [2026-01-11 09:48:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxN0FDODYyMzZFNzk5Q0ExAA== [2026-01-11 09:48:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:18:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5Qjg5RDUyNDc2NUJDQzg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5Qjg5RDUyNDc2NUJDQzg3AA==", "timestamp": "1768105126", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:48:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:48:48] [INFO] Sending instructions to 917202000200 [2026-01-11 09:48:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:48:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:48:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c124094b3cbf458daafa597f81e43b1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5Qjg5RDUyNDc2NUJDQzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5Qjg5RDUyNDc2NUJDQzg3AA==\",\"timestamp\":\"1768105126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:48+05:30"} [2026-01-11 09:48:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5Qjg5RDUyNDc2NUJDQzg3AA== [2026-01-11 09:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5Qjg5RDUyNDc2NUJDQzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5Qjg5RDUyNDc2NUJDQzg3AA==\",\"timestamp\":\"1768105126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:48+05:30"} [2026-01-11 09:48:48] [DEBUG] Ignoring event: delivered [2026-01-11 09:48:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:18:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4QjQ4NDAxOUU0M0EzNTcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4QjQ4NDAxOUU0M0EzNTcyAA==", "timestamp": "1768105132", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:48:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:48:54] [INFO] Sending instructions to 917202000200 [2026-01-11 09:48:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:48:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:48:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18497f2d12cb444c96abea76d3963c3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:48:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4QjQ4NDAxOUU0M0EzNTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4QjQ4NDAxOUU0M0EzNTcyAA==\",\"timestamp\":\"1768105132\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:54+05:30"} [2026-01-11 09:48:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4QjQ4NDAxOUU0M0EzNTcyAA== [2026-01-11 09:48:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4QjQ4NDAxOUU0M0EzNTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4QjQ4NDAxOUU0M0EzNTcyAA==\",\"timestamp\":\"1768105132\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:48:54+05:30"} [2026-01-11 09:48:55] [DEBUG] Ignoring event: delivered [2026-01-11 09:48:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:18:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMEQ4Njc4MTBGRkJDOUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMEQ4Njc4MTBGRkJDOUFDAA==", "timestamp": "1768105138", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:48:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:48:59] [INFO] Sending instructions to 917202000200 [2026-01-11 09:48:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:48:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:48:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "faee5c7d78be49839db8028604ee940d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:49:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMEQ4Njc4MTBGRkJDOUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMEQ4Njc4MTBGRkJDOUFDAA==\",\"timestamp\":\"1768105138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:01+05:30"} [2026-01-11 09:49:02] [DEBUG] Ignoring event: delivered [2026-01-11 09:49:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMEQ4Njc4MTBGRkJDOUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMEQ4Njc4MTBGRkJDOUFDAA==\",\"timestamp\":\"1768105138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:01+05:30"} [2026-01-11 09:49:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEMEQ4Njc4MTBGRkJDOUFDAA== [2026-01-11 09:49:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:19:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNjkyQzg4QkZFMjFBRDcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNjkyQzg4QkZFMjFBRDcyAA==", "timestamp": "1768105143", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:49:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:49:06] [INFO] Sending instructions to 917202000200 [2026-01-11 09:49:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:49:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:49:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b181cab116c41eb9386626e6eecf035", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:49:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNjkyQzg4QkZFMjFBRDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNjkyQzg4QkZFMjFBRDcyAA==\",\"timestamp\":\"1768105143\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:07+05:30"} [2026-01-11 09:49:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNjkyQzg4QkZFMjFBRDcyAA== [2026-01-11 09:49:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNjkyQzg4QkZFMjFBRDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNjkyQzg4QkZFMjFBRDcyAA==\",\"timestamp\":\"1768105143\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:07+05:30"} [2026-01-11 09:49:08] [DEBUG] Ignoring event: delivered [2026-01-11 09:49:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:19:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDMjBCNTBDNzk2RjRBQTMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDMjBCNTBDNzk2RjRBQTMwAA==", "timestamp": "1768105150", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:49:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:49:11] [INFO] Sending instructions to 917202000200 [2026-01-11 09:49:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:49:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:49:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2eab8a686901456ab6b04fd6e10f673f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:49:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDMjBCNTBDNzk2RjRBQTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDMjBCNTBDNzk2RjRBQTMwAA==\",\"timestamp\":\"1768105150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:13+05:30"} [2026-01-11 09:49:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDMjBCNTBDNzk2RjRBQTMwAA== [2026-01-11 09:49:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDMjBCNTBDNzk2RjRBQTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURDMjBCNTBDNzk2RjRBQTMwAA==\",\"timestamp\":\"1768105150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:13+05:30"} [2026-01-11 09:49:14] [DEBUG] Ignoring event: delivered [2026-01-11 09:49:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:19:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRTI4REREOEZCRTkyQTVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRTI4REREOEZCRTkyQTVDAA==", "timestamp": "1768105155", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:49:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:49:17] [INFO] Sending instructions to 917202000200 [2026-01-11 09:49:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:49:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:49:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "777fdff6dafe4a778928d18e93e672f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:49:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRTI4REREOEZCRTkyQTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRTI4REREOEZCRTkyQTVDAA==\",\"timestamp\":\"1768105155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:17+05:30"} [2026-01-11 09:49:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRTI4REREOEZCRTkyQTVDAA== [2026-01-11 09:49:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRTI4REREOEZCRTkyQTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRTI4REREOEZCRTkyQTVDAA==\",\"timestamp\":\"1768105155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:17+05:30"} [2026-01-11 09:49:18] [DEBUG] Ignoring event: delivered [2026-01-11 09:49:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:19:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBOUY1MDU5REI5MTJFNURBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBOUY1MDU5REI5MTJFNURBAA==", "timestamp": "1768105161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:49:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:49:22] [INFO] Sending instructions to 917202000200 [2026-01-11 09:49:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:49:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:49:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "821e3f1b7b564857b4c7240df1a05a2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:49:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBOUY1MDU5REI5MTJFNURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBOUY1MDU5REI5MTJFNURBAA==\",\"timestamp\":\"1768105161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:24+05:30"} [2026-01-11 09:49:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBOUY1MDU5REI5MTJFNURBAA== [2026-01-11 09:49:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBOUY1MDU5REI5MTJFNURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBOUY1MDU5REI5MTJFNURBAA==\",\"timestamp\":\"1768105161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:24+05:30"} [2026-01-11 09:49:24] [DEBUG] Ignoring event: delivered [2026-01-11 09:49:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:19:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3QzNDNTQ3QTIxOTRCODMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3QzNDNTQ3QTIxOTRCODMwAA==", "timestamp": "1768105166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:49:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:49:28] [INFO] Sending instructions to 917202000200 [2026-01-11 09:49:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:49:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:49:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dc5a3d80a8948249ef984b8d30b3577", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:49:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3QzNDNTQ3QTIxOTRCODMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3QzNDNTQ3QTIxOTRCODMwAA==\",\"timestamp\":\"1768105166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:30+05:30"} [2026-01-11 09:49:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3QzNDNTQ3QTIxOTRCODMwAA== [2026-01-11 09:49:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:49:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3QzNDNTQ3QTIxOTRCODMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3QzNDNTQ3QTIxOTRCODMwAA==\",\"timestamp\":\"1768105166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:49:30+05:30"} [2026-01-11 09:49:31] [DEBUG] Ignoring event: delivered [2026-01-11 09:50:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:20:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyNUQ1OTdEMjgwNThEM0NDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyNUQ1OTdEMjgwNThEM0NDAA==", "timestamp": "1768105203", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:50:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:50:05] [INFO] Sending instructions to 917202000200 [2026-01-11 09:50:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:50:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:50:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4bc1de622167442abee3fd1d3cbe266f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:50:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyNUQ1OTdEMjgwNThEM0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyNUQ1OTdEMjgwNThEM0NDAA==\",\"timestamp\":\"1768105203\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:05+05:30"} [2026-01-11 09:50:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyNUQ1OTdEMjgwNThEM0NDAA== [2026-01-11 09:50:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyNUQ1OTdEMjgwNThEM0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyNUQ1OTdEMjgwNThEM0NDAA==\",\"timestamp\":\"1768105203\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:05+05:30"} [2026-01-11 09:50:06] [DEBUG] Ignoring event: delivered [2026-01-11 09:50:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:20:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBERjc3NEJCOTk0QkY1NEI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBERjc3NEJCOTk0QkY1NEI3AA==", "timestamp": "1768105208", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:50:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:50:10] [INFO] Sending instructions to 917202000200 [2026-01-11 09:50:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:50:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:50:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6cc5d4cc75e4d21a9a72fdf5dcf9868", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:50:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBERjc3NEJCOTk0QkY1NEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBERjc3NEJCOTk0QkY1NEI3AA==\",\"timestamp\":\"1768105208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:11+05:30"} [2026-01-11 09:50:11] [DEBUG] Ignoring event: delivered [2026-01-11 09:50:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBERjc3NEJCOTk0QkY1NEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBERjc3NEJCOTk0QkY1NEI3AA==\",\"timestamp\":\"1768105208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:11+05:30"} [2026-01-11 09:50:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBERjc3NEJCOTk0QkY1NEI3AA== [2026-01-11 09:50:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:20:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkwNjYxNDdFMTE3OTI3OTBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkwNjYxNDdFMTE3OTI3OTBCAA==", "timestamp": "1768105245", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:50:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:50:47] [INFO] Sending instructions to 917202000200 [2026-01-11 09:50:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:50:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:50:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96e2d3af0c9b42629087117eb802ffa8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:50:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkwNjYxNDdFMTE3OTI3OTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkwNjYxNDdFMTE3OTI3OTBCAA==\",\"timestamp\":\"1768105245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:47+05:30"} [2026-01-11 09:50:48] [DEBUG] Ignoring event: delivered [2026-01-11 09:50:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkwNjYxNDdFMTE3OTI3OTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkwNjYxNDdFMTE3OTI3OTBCAA==\",\"timestamp\":\"1768105245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:47+05:30"} [2026-01-11 09:50:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkwNjYxNDdFMTE3OTI3OTBCAA== [2026-01-11 09:50:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:20:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwQkY5NzQ4RjU4RTc4RDFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwQkY5NzQ4RjU4RTc4RDFCAA==", "timestamp": "1768105251", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:50:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:50:52] [INFO] Sending instructions to 917202000200 [2026-01-11 09:50:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:50:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:50:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7556654ddbb84ff5895afcc644de300f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:50:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwQkY5NzQ4RjU4RTc4RDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwQkY5NzQ4RjU4RTc4RDFCAA==\",\"timestamp\":\"1768105251\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:56+05:30"} [2026-01-11 09:50:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwQkY5NzQ4RjU4RTc4RDFCAA== [2026-01-11 09:50:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwQkY5NzQ4RjU4RTc4RDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwQkY5NzQ4RjU4RTc4RDFCAA==\",\"timestamp\":\"1768105251\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:56+05:30"} [2026-01-11 09:50:56] [DEBUG] Ignoring event: delivered [2026-01-11 09:50:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:20:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFRTYzMjMxRDVFM0U3M0IyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFRTYzMjMxRDVFM0U3M0IyAA==", "timestamp": "1768105257", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:50:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:50:59] [INFO] Sending instructions to 917202000200 [2026-01-11 09:50:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:50:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:50:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFRTYzMjMxRDVFM0U3M0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFRTYzMjMxRDVFM0U3M0IyAA==\",\"timestamp\":\"1768105257\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:59+05:30"} [2026-01-11 09:50:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFRTYzMjMxRDVFM0U3M0IyAA== [2026-01-11 09:50:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ab0d5d0d7fc496280d87f214247aede", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:50:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:50:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFRTYzMjMxRDVFM0U3M0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFRTYzMjMxRDVFM0U3M0IyAA==\",\"timestamp\":\"1768105257\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:50:59+05:30"} [2026-01-11 09:50:59] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRDAzNTQ3OUY4QURFQTU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRDAzNTQ3OUY4QURFQTU1AA==", "timestamp": "1768105262", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:51:04] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c48c8a4ef6a4fe6ab821e064b43ff9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRDAzNTQ3OUY4QURFQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRDAzNTQ3OUY4QURFQTU1AA==\",\"timestamp\":\"1768105262\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:05+05:30"} [2026-01-11 09:51:05] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRDAzNTQ3OUY4QURFQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRDAzNTQ3OUY4QURFQTU1AA==\",\"timestamp\":\"1768105262\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:05+05:30"} [2026-01-11 09:51:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRDAzNTQ3OUY4QURFQTU1AA== [2026-01-11 09:51:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgwODM3MURCQ0U3MDhFMkY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgwODM3MURCQ0U3MDhFMkY2AA==", "timestamp": "1768105269", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:51:11] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e591c3b0db744b87ba18817a57689407", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgwODM3MURCQ0U3MDhFMkY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgwODM3MURCQ0U3MDhFMkY2AA==\",\"timestamp\":\"1768105269\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:11+05:30"} [2026-01-11 09:51:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgwODM3MURCQ0U3MDhFMkY2AA== [2026-01-11 09:51:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgwODM3MURCQ0U3MDhFMkY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgwODM3MURCQ0U3MDhFMkY2AA==\",\"timestamp\":\"1768105269\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:11+05:30"} [2026-01-11 09:51:12] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBNTNERjYxRkMyMzg2NzA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBNTNERjYxRkMyMzg2NzA4AA==", "timestamp": "1768105275", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:51:17] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51c8f5488e404be49c73dc624918ce51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBNTNERjYxRkMyMzg2NzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBNTNERjYxRkMyMzg2NzA4AA==\",\"timestamp\":\"1768105275\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:17+05:30"} [2026-01-11 09:51:17] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBNTNERjYxRkMyMzg2NzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBNTNERjYxRkMyMzg2NzA4AA==\",\"timestamp\":\"1768105275\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:17+05:30"} [2026-01-11 09:51:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBNTNERjYxRkMyMzg2NzA4AA== [2026-01-11 09:51:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMjY5QkU5ODlBRjUzNzgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMjY5QkU5ODlBRjUzNzgwAA==", "timestamp": "1768105283", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:51:24] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21a0e9ed001d4d20b737fa3aacaf5b28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMjY5QkU5ODlBRjUzNzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMjY5QkU5ODlBRjUzNzgwAA==\",\"timestamp\":\"1768105283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:25+05:30"} [2026-01-11 09:51:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMjY5QkU5ODlBRjUzNzgwAA== [2026-01-11 09:51:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMjY5QkU5ODlBRjUzNzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxMjY5QkU5ODlBRjUzNzgwAA==\",\"timestamp\":\"1768105283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:25+05:30"} [2026-01-11 09:51:25] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjdFMjgwNzkxNkJGRDVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjdFMjgwNzkxNkJGRDVFAA==", "timestamp": "1768105288", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:51:30] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3b8600a81f54cf4b076099fcc62dcf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjdFMjgwNzkxNkJGRDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjdFMjgwNzkxNkJGRDVFAA==\",\"timestamp\":\"1768105288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:30+05:30"} [2026-01-11 09:51:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjdFMjgwNzkxNkJGRDVFAA== [2026-01-11 09:51:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjdFMjgwNzkxNkJGRDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjdFMjgwNzkxNkJGRDVFAA==\",\"timestamp\":\"1768105288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:30+05:30"} [2026-01-11 09:51:32] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCNEYxMzJFQTNDRTI2OTkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCNEYxMzJFQTNDRTI2OTkwAA==", "timestamp": "1768105294", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:51:36] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cfee401227d48e4869e9e917f45a247", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCNEYxMzJFQTNDRTI2OTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCNEYxMzJFQTNDRTI2OTkwAA==\",\"timestamp\":\"1768105294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:36+05:30"} [2026-01-11 09:51:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCNEYxMzJFQTNDRTI2OTkwAA== [2026-01-11 09:51:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCNEYxMzJFQTNDRTI2OTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCNEYxMzJFQTNDRTI2OTkwAA==\",\"timestamp\":\"1768105294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:36+05:30"} [2026-01-11 09:51:37] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5Q0E5RjI2RUY0QjkyN0VDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5Q0E5RjI2RUY0QjkyN0VDAA==", "timestamp": "1768105299", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:51:41] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99a257b7628141a1b4ab05a5485d47ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5Q0E5RjI2RUY0QjkyN0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5Q0E5RjI2RUY0QjkyN0VDAA==\",\"timestamp\":\"1768105299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:43+05:30"} [2026-01-11 09:51:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5Q0E5RjI2RUY0QjkyN0VDAA== [2026-01-11 09:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5Q0E5RjI2RUY0QjkyN0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5Q0E5RjI2RUY0QjkyN0VDAA==\",\"timestamp\":\"1768105299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:43+05:30"} [2026-01-11 09:51:43] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRERDM2MjMwMjEyMTcxNDQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRERDM2MjMwMjEyMTcxNDQ5AA==", "timestamp": "1768105306", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:51:48] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efbbad20887b454cac1465e5a51ba52b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRERDM2MjMwMjEyMTcxNDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRERDM2MjMwMjEyMTcxNDQ5AA==\",\"timestamp\":\"1768105306\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:48+05:30"} [2026-01-11 09:51:48] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRERDM2MjMwMjEyMTcxNDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRERDM2MjMwMjEyMTcxNDQ5AA==\",\"timestamp\":\"1768105306\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:48+05:30"} [2026-01-11 09:51:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRERDM2MjMwMjEyMTcxNDQ5AA== [2026-01-11 09:51:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExMDU3RDE5M0Y4RDYxMDc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExMDU3RDE5M0Y4RDYxMDc4AA==", "timestamp": "1768105311", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:51:53] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f5fe6807955452f904cd6787d7bc1f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExMDU3RDE5M0Y4RDYxMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExMDU3RDE5M0Y4RDYxMDc4AA==\",\"timestamp\":\"1768105311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:55+05:30"} [2026-01-11 09:51:55] [DEBUG] Ignoring event: delivered [2026-01-11 09:51:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExMDU3RDE5M0Y4RDYxMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExMDU3RDE5M0Y4RDYxMDc4AA==\",\"timestamp\":\"1768105311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:55+05:30"} [2026-01-11 09:51:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExMDU3RDE5M0Y4RDYxMDc4AA== [2026-01-11 09:51:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:21:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQUM2MDU4RjU0QjRFMUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQUM2MDU4RjU0QjRFMUU4AA==", "timestamp": "1768105317", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:51:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:51:58] [INFO] Sending instructions to 917202000200 [2026-01-11 09:51:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:51:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:51:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e6e289078ba4b21873ffce995c64a1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:51:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQUM2MDU4RjU0QjRFMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQUM2MDU4RjU0QjRFMUU4AA==\",\"timestamp\":\"1768105317\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:58+05:30"} [2026-01-11 09:51:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQUM2MDU4RjU0QjRFMUU4AA== [2026-01-11 09:51:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:51:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQUM2MDU4RjU0QjRFMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBQUM2MDU4RjU0QjRFMUU4AA==\",\"timestamp\":\"1768105317\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:51:58+05:30"} [2026-01-11 09:51:59] [DEBUG] Ignoring event: delivered [2026-01-11 09:52:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:22:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJEQzQ4OEIwMzZCMjcyMUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJEQzQ4OEIwMzZCMjcyMUE1AA==", "timestamp": "1768105353", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:52:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:52:35] [INFO] Sending instructions to 917202000200 [2026-01-11 09:52:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:52:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:52:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "440655bd500f45ceb6f61027c750c486", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:52:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJEQzQ4OEIwMzZCMjcyMUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJEQzQ4OEIwMzZCMjcyMUE1AA==\",\"timestamp\":\"1768105353\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:52:37+05:30"} [2026-01-11 09:52:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJEQzQ4OEIwMzZCMjcyMUE1AA== [2026-01-11 09:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:52:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJEQzQ4OEIwMzZCMjcyMUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJEQzQ4OEIwMzZCMjcyMUE1AA==\",\"timestamp\":\"1768105353\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:52:37+05:30"} [2026-01-11 09:52:38] [DEBUG] Ignoring event: delivered [2026-01-11 09:52:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:22:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQUZBN0E5ODU0MTUxQzY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQUZBN0E5ODU0MTUxQzY2AA==", "timestamp": "1768105359", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:52:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:52:40] [INFO] Sending instructions to 917202000200 [2026-01-11 09:52:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:52:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:52:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cede9b2ab4584596b15864edec763a8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:52:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQUZBN0E5ODU0MTUxQzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQUZBN0E5ODU0MTUxQzY2AA==\",\"timestamp\":\"1768105359\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:52:43+05:30"} [2026-01-11 09:52:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQUZBN0E5ODU0MTUxQzY2AA== [2026-01-11 09:52:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQUZBN0E5ODU0MTUxQzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGQUZBN0E5ODU0MTUxQzY2AA==\",\"timestamp\":\"1768105359\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:52:43+05:30"} [2026-01-11 09:52:43] [DEBUG] Ignoring event: delivered [2026-01-11 09:53:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:23:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRBQTVGMTNDQTNFQjNEQjI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRBQTVGMTNDQTNFQjNEQjI5AA==", "timestamp": "1768105395", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:53:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:53:17] [INFO] Sending instructions to 917202000200 [2026-01-11 09:53:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:53:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:53:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8af0dd2224204ea480ef8e0a883e4b92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:53:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:53:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRBQTVGMTNDQTNFQjNEQjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRBQTVGMTNDQTNFQjNEQjI5AA==\",\"timestamp\":\"1768105395\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:53:17+05:30"} [2026-01-11 09:53:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRBQTVGMTNDQTNFQjNEQjI5AA== [2026-01-11 09:53:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:53:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRBQTVGMTNDQTNFQjNEQjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRBQTVGMTNDQTNFQjNEQjI5AA==\",\"timestamp\":\"1768105395\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:53:17+05:30"} [2026-01-11 09:53:17] [DEBUG] Ignoring event: delivered [2026-01-11 09:53:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:23:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4MDBFNTU1RERBQjlEMzYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4MDBFNTU1RERBQjlEMzYwAA==", "timestamp": "1768105400", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:53:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:53:22] [INFO] Sending instructions to 917202000200 [2026-01-11 09:53:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:53:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:53:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b97759cc5f444b8a784c43bb7174190", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4MDBFNTU1RERBQjlEMzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4MDBFNTU1RERBQjlEMzYwAA==\",\"timestamp\":\"1768105400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:53:24+05:30"} [2026-01-11 09:53:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4MDBFNTU1RERBQjlEMzYwAA== [2026-01-11 09:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4MDBFNTU1RERBQjlEMzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY4MDBFNTU1RERBQjlEMzYwAA==\",\"timestamp\":\"1768105400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:53:24+05:30"} [2026-01-11 09:53:25] [DEBUG] Ignoring event: delivered [2026-01-11 09:53:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:23:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVENkFFNDRGRjM3QTg5RjdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVENkFFNDRGRjM3QTg5RjdFAA==", "timestamp": "1768105405", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:53:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:53:27] [INFO] Sending instructions to 917202000200 [2026-01-11 09:53:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:53:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:53:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c44a2de8377a49158d3fa43afb3eb0c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:53:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:53:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVENkFFNDRGRjM3QTg5RjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVENkFFNDRGRjM3QTg5RjdFAA==\",\"timestamp\":\"1768105405\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:53:28+05:30"} [2026-01-11 09:53:30] [DEBUG] Ignoring event: delivered [2026-01-11 09:53:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:53:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVENkFFNDRGRjM3QTg5RjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVENkFFNDRGRjM3QTg5RjdFAA==\",\"timestamp\":\"1768105405\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:53:28+05:30"} [2026-01-11 09:53:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVENkFFNDRGRjM3QTg5RjdFAA== [2026-01-11 09:54:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:24:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBOTE0QjFBRTgxQzMxMEY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBOTE0QjFBRTgxQzMxMEY3AA==", "timestamp": "1768105442", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:54:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:54:03] [INFO] Sending instructions to 917202000200 [2026-01-11 09:54:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:54:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:54:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b661f98f34e423dbe55ac11745f5b5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBOTE0QjFBRTgxQzMxMEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBOTE0QjFBRTgxQzMxMEY3AA==\",\"timestamp\":\"1768105442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:03+05:30"} [2026-01-11 09:54:04] [DEBUG] Ignoring event: delivered [2026-01-11 09:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBOTE0QjFBRTgxQzMxMEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBOTE0QjFBRTgxQzMxMEY3AA==\",\"timestamp\":\"1768105442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:03+05:30"} [2026-01-11 09:54:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBOTE0QjFBRTgxQzMxMEY3AA== [2026-01-11 09:54:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:24:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzM0U1QUI0RTVGNTJBNjAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzM0U1QUI0RTVGNTJBNjAyAA==", "timestamp": "1768105447", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:54:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:54:10] [INFO] Sending instructions to 917202000200 [2026-01-11 09:54:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:54:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:54:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af8ea16f0db249a89a151b4c42f5ea28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:54:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzM0U1QUI0RTVGNTJBNjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzM0U1QUI0RTVGNTJBNjAyAA==\",\"timestamp\":\"1768105447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:11+05:30"} [2026-01-11 09:54:12] [DEBUG] Ignoring event: delivered [2026-01-11 09:54:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzM0U1QUI0RTVGNTJBNjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzM0U1QUI0RTVGNTJBNjAyAA==\",\"timestamp\":\"1768105447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:11+05:30"} [2026-01-11 09:54:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzM0U1QUI0RTVGNTJBNjAyAA== [2026-01-11 09:54:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:24:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBCM0Q4MjhFNjFFQTlCQUI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBCM0Q4MjhFNjFFQTlCQUI3AA==", "timestamp": "1768105453", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:54:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:54:15] [INFO] Sending instructions to 917202000200 [2026-01-11 09:54:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:54:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:54:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "913f27180aa040e89a6bbac766cddaa3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBCM0Q4MjhFNjFFQTlCQUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBCM0Q4MjhFNjFFQTlCQUI3AA==\",\"timestamp\":\"1768105453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:16+05:30"} [2026-01-11 09:54:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBCM0Q4MjhFNjFFQTlCQUI3AA== [2026-01-11 09:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBCM0Q4MjhFNjFFQTlCQUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBCM0Q4MjhFNjFFQTlCQUI3AA==\",\"timestamp\":\"1768105453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:16+05:30"} [2026-01-11 09:54:16] [DEBUG] Ignoring event: delivered [2026-01-11 09:54:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:24:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDRkRGODJEMUQ4RDhEODc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDRkRGODJEMUQ4RDhEODc0AA==", "timestamp": "1768105489", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:54:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:54:51] [INFO] Sending instructions to 917202000200 [2026-01-11 09:54:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:54:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:54:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99d4819a890c45b9944790c94ecdd2b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:54:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDRkRGODJEMUQ4RDhEODc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDRkRGODJEMUQ4RDhEODc0AA==\",\"timestamp\":\"1768105489\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:51+05:30"} [2026-01-11 09:54:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDRkRGODJEMUQ4RDhEODc0AA== [2026-01-11 09:54:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDRkRGODJEMUQ4RDhEODc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDRkRGODJEMUQ4RDhEODc0AA==\",\"timestamp\":\"1768105489\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:51+05:30"} [2026-01-11 09:54:53] [DEBUG] Ignoring event: delivered [2026-01-11 09:54:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:24:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QjQ4RjQ1RjZCOUFDQUZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QjQ4RjQ1RjZCOUFDQUZBAA==", "timestamp": "1768105495", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:54:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:54:56] [INFO] Sending instructions to 917202000200 [2026-01-11 09:54:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:54:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:54:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "474d036d51da4e90a0a98a40dfa0312b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QjQ4RjQ1RjZCOUFDQUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QjQ4RjQ1RjZCOUFDQUZBAA==\",\"timestamp\":\"1768105495\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:56+05:30"} [2026-01-11 09:54:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QjQ4RjQ1RjZCOUFDQUZBAA== [2026-01-11 09:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QjQ4RjQ1RjZCOUFDQUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5QjQ4RjQ1RjZCOUFDQUZBAA==\",\"timestamp\":\"1768105495\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:54:56+05:30"} [2026-01-11 09:54:57] [DEBUG] Ignoring event: delivered [2026-01-11 09:55:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:25:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCNjVGREI0MzRFOTkyRTBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCNjVGREI0MzRFOTkyRTBGAA==", "timestamp": "1768105500", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:55:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:55:02] [INFO] Sending instructions to 917202000200 [2026-01-11 09:55:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:55:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:55:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13bfae07cb9a410e9419b569e9829a07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:55:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCNjVGREI0MzRFOTkyRTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCNjVGREI0MzRFOTkyRTBGAA==\",\"timestamp\":\"1768105500\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:55:03+05:30"} [2026-01-11 09:55:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCNjVGREI0MzRFOTkyRTBGAA== [2026-01-11 09:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:55:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCNjVGREI0MzRFOTkyRTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCNjVGREI0MzRFOTkyRTBGAA==\",\"timestamp\":\"1768105500\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:55:03+05:30"} [2026-01-11 09:55:04] [DEBUG] Ignoring event: delivered [2026-01-11 09:55:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:25:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMDJEODRFNzk1ODdFMUYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMDJEODRFNzk1ODdFMUYyAA==", "timestamp": "1768105506", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:55:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:55:07] [INFO] Sending instructions to 917202000200 [2026-01-11 09:55:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:55:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:55:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e846a7263f84e7b969502b82d3318d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMDJEODRFNzk1ODdFMUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMDJEODRFNzk1ODdFMUYyAA==\",\"timestamp\":\"1768105506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:55:08+05:30"} [2026-01-11 09:55:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMDJEODRFNzk1ODdFMUYyAA== [2026-01-11 09:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMDJEODRFNzk1ODdFMUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMDJEODRFNzk1ODdFMUYyAA==\",\"timestamp\":\"1768105506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:55:08+05:30"} [2026-01-11 09:55:08] [DEBUG] Ignoring event: delivered [2026-01-11 09:55:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:25:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RUU5QUI1MkFCRjU5MDc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RUU5QUI1MkFCRjU5MDc4AA==", "timestamp": "1768105542", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:55:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:55:43] [INFO] Sending instructions to 917202000200 [2026-01-11 09:55:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:55:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:55:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbb45d1bd2b24f279d9a36443d211ddc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:55:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:55:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RUU5QUI1MkFCRjU5MDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RUU5QUI1MkFCRjU5MDc4AA==\",\"timestamp\":\"1768105542\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:55:44+05:30"} [2026-01-11 09:55:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RUU5QUI1MkFCRjU5MDc4AA== [2026-01-11 09:55:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:55:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RUU5QUI1MkFCRjU5MDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RUU5QUI1MkFCRjU5MDc4AA==\",\"timestamp\":\"1768105542\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:55:44+05:30"} [2026-01-11 09:55:44] [DEBUG] Ignoring event: delivered [2026-01-11 09:55:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:25:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3RDdEODU2RkMyOUExNTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3RDdEODU2RkMyOUExNTM4AA==", "timestamp": "1768105547", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:55:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:55:49] [INFO] Sending instructions to 917202000200 [2026-01-11 09:55:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:55:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:55:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b18dd1a8dabb4e5f98b86869704e2cde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:55:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:55:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3RDdEODU2RkMyOUExNTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3RDdEODU2RkMyOUExNTM4AA==\",\"timestamp\":\"1768105547\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:55:49+05:30"} [2026-01-11 09:55:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3RDdEODU2RkMyOUExNTM4AA== [2026-01-11 09:55:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:55:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3RDdEODU2RkMyOUExNTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3RDdEODU2RkMyOUExNTM4AA==\",\"timestamp\":\"1768105547\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:55:49+05:30"} [2026-01-11 09:55:51] [DEBUG] Ignoring event: delivered [2026-01-11 09:56:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:26:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzODJEQzYzRDk1MzBGREZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzODJEQzYzRDk1MzBGREZBAA==", "timestamp": "1768105584", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:56:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:56:25] [INFO] Sending instructions to 917202000200 [2026-01-11 09:56:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:56:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:56:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd5368d32f4b4812b7911dea1d4bf090", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:56:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:56:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzODJEQzYzRDk1MzBGREZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzODJEQzYzRDk1MzBGREZBAA==\",\"timestamp\":\"1768105584\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:56:27+05:30"} [2026-01-11 09:56:28] [DEBUG] Ignoring event: delivered [2026-01-11 09:56:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:56:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzODJEQzYzRDk1MzBGREZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzODJEQzYzRDk1MzBGREZBAA==\",\"timestamp\":\"1768105584\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:56:26+05:30"} [2026-01-11 09:56:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzODJEQzYzRDk1MzBGREZBAA== [2026-01-11 09:56:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:26:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RDRCNzM1MzM4QzhCRDgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RDRCNzM1MzM4QzhCRDgxAA==", "timestamp": "1768105590", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:56:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:56:32] [INFO] Sending instructions to 917202000200 [2026-01-11 09:56:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:56:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:56:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23c609b5474c494fb411bfa9dbcf5cdf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:56:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RDRCNzM1MzM4QzhCRDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RDRCNzM1MzM4QzhCRDgxAA==\",\"timestamp\":\"1768105590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:56:37+05:30"} [2026-01-11 09:56:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RDRCNzM1MzM4QzhCRDgxAA== [2026-01-11 09:56:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:26:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQ0Y0MjdCN0M0NUYyOTlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQ0Y0MjdCN0M0NUYyOTlBAA==", "timestamp": "1768105596", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:56:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:56:38] [INFO] Sending instructions to 917202000200 [2026-01-11 09:56:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:56:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:56:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RDRCNzM1MzM4QzhCRDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RDRCNzM1MzM4QzhCRDgxAA==\",\"timestamp\":\"1768105590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:56:37+05:30"} [2026-01-11 09:56:38] [DEBUG] Ignoring event: delivered [2026-01-11 09:56:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3fa0f8b9dba4f0d9aaece35a156bdb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:56:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:56:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQ0Y0MjdCN0M0NUYyOTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQ0Y0MjdCN0M0NUYyOTlBAA==\",\"timestamp\":\"1768105596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:56:39+05:30"} [2026-01-11 09:56:40] [DEBUG] Ignoring event: delivered [2026-01-11 09:56:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:56:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQ0Y0MjdCN0M0NUYyOTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQ0Y0MjdCN0M0NUYyOTlBAA==\",\"timestamp\":\"1768105596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:56:39+05:30"} [2026-01-11 09:56:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQ0Y0MjdCN0M0NUYyOTlBAA== [2026-01-11 09:56:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:26:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNkQ5NTMxNzFCNjFGNDRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNkQ5NTMxNzFCNjFGNDRDAA==", "timestamp": "1768105602", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:56:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:56:44] [INFO] Sending instructions to 917202000200 [2026-01-11 09:56:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:56:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:56:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1ca011625c44609a241d95fc0905a39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:56:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNkQ5NTMxNzFCNjFGNDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNkQ5NTMxNzFCNjFGNDRDAA==\",\"timestamp\":\"1768105602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:56:45+05:30"} [2026-01-11 09:56:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNkQ5NTMxNzFCNjFGNDRDAA== [2026-01-11 09:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:56:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNkQ5NTMxNzFCNjFGNDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxNkQ5NTMxNzFCNjFGNDRDAA==\",\"timestamp\":\"1768105602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:56:45+05:30"} [2026-01-11 09:56:46] [DEBUG] Ignoring event: delivered [2026-01-11 09:57:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:27:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4RDBCRkE3MTA5RkZCNzk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4RDBCRkE3MTA5RkZCNzk3AA==", "timestamp": "1768105638", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:57:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:57:20] [INFO] Sending instructions to 917202000200 [2026-01-11 09:57:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:57:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:57:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1370f2afac6c46bca281712397ed3b4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:57:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:57:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4RDBCRkE3MTA5RkZCNzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4RDBCRkE3MTA5RkZCNzk3AA==\",\"timestamp\":\"1768105638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:57:20+05:30"} [2026-01-11 09:57:21] [DEBUG] Ignoring event: delivered [2026-01-11 09:57:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:57:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4RDBCRkE3MTA5RkZCNzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4RDBCRkE3MTA5RkZCNzk3AA==\",\"timestamp\":\"1768105638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:57:20+05:30"} [2026-01-11 09:57:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4RDBCRkE3MTA5RkZCNzk3AA== [2026-01-11 09:57:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:27:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4N0U5QjdGNzgxNjE3OEFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4N0U5QjdGNzgxNjE3OEFBAA==", "timestamp": "1768105644", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:57:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:57:25] [INFO] Sending instructions to 917202000200 [2026-01-11 09:57:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:57:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:57:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94ecd67393c54e41851f421586adbad5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:57:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:57:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4N0U5QjdGNzgxNjE3OEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4N0U5QjdGNzgxNjE3OEFBAA==\",\"timestamp\":\"1768105644\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:57:26+05:30"} [2026-01-11 09:57:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4N0U5QjdGNzgxNjE3OEFBAA== [2026-01-11 09:57:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:57:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4N0U5QjdGNzgxNjE3OEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4N0U5QjdGNzgxNjE3OEFBAA==\",\"timestamp\":\"1768105644\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:57:26+05:30"} [2026-01-11 09:57:27] [DEBUG] Ignoring event: delivered [2026-01-11 09:57:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:27:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGNzdFM0I1NEVDNTFCRDU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGNzdFM0I1NEVDNTFCRDU0AA==", "timestamp": "1768105649", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:57:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:57:31] [INFO] Sending instructions to 917202000200 [2026-01-11 09:57:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:57:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:57:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b64dbfe2397447d0a1ba48108277dd69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:57:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:57:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGNzdFM0I1NEVDNTFCRDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGNzdFM0I1NEVDNTFCRDU0AA==\",\"timestamp\":\"1768105649\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:57:33+05:30"} [2026-01-11 09:57:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGNzdFM0I1NEVDNTFCRDU0AA== [2026-01-11 09:57:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:57:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGNzdFM0I1NEVDNTFCRDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGNzdFM0I1NEVDNTFCRDU0AA==\",\"timestamp\":\"1768105649\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:57:33+05:30"} [2026-01-11 09:57:33] [DEBUG] Ignoring event: delivered [2026-01-11 09:58:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:28:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1OURCNUVFNUU4NDk3RjBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1OURCNUVFNUU4NDk3RjBDAA==", "timestamp": "1768105685", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:58:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:58:06] [INFO] Sending instructions to 917202000200 [2026-01-11 09:58:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:58:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:58:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9746c0d5d4d24c26bee0df8648ed4a28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:58:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1OURCNUVFNUU4NDk3RjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1OURCNUVFNUU4NDk3RjBDAA==\",\"timestamp\":\"1768105685\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:07+05:30"} [2026-01-11 09:58:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1OURCNUVFNUU4NDk3RjBDAA== [2026-01-11 09:58:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1OURCNUVFNUU4NDk3RjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1OURCNUVFNUU4NDk3RjBDAA==\",\"timestamp\":\"1768105685\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:07+05:30"} [2026-01-11 09:58:08] [DEBUG] Ignoring event: delivered [2026-01-11 09:58:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:28:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMkFGRjk5NjUzMDFFNUJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMkFGRjk5NjUzMDFFNUJCAA==", "timestamp": "1768105690", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:58:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:58:12] [INFO] Sending instructions to 917202000200 [2026-01-11 09:58:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:58:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:58:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99cb282e114e4d8bb6c014e57a04d6e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:58:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMkFGRjk5NjUzMDFFNUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMkFGRjk5NjUzMDFFNUJCAA==\",\"timestamp\":\"1768105690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:13+05:30"} [2026-01-11 09:58:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMkFGRjk5NjUzMDFFNUJCAA== [2026-01-11 09:58:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMkFGRjk5NjUzMDFFNUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMkFGRjk5NjUzMDFFNUJCAA==\",\"timestamp\":\"1768105690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:13+05:30"} [2026-01-11 09:58:13] [DEBUG] Ignoring event: delivered [2026-01-11 09:58:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:28:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4RTc0NDI3RkM2QzA3NUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4RTc0NDI3RkM2QzA3NUE5AA==", "timestamp": "1768105696", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:58:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:58:18] [INFO] Sending instructions to 917202000200 [2026-01-11 09:58:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:58:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:58:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7a8d2e6153141bbbc57da9b158213c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:58:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4RTc0NDI3RkM2QzA3NUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4RTc0NDI3RkM2QzA3NUE5AA==\",\"timestamp\":\"1768105696\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:18+05:30"} [2026-01-11 09:58:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4RTc0NDI3RkM2QzA3NUE5AA== [2026-01-11 09:58:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4RTc0NDI3RkM2QzA3NUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4RTc0NDI3RkM2QzA3NUE5AA==\",\"timestamp\":\"1768105696\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:18+05:30"} [2026-01-11 09:58:19] [DEBUG] Ignoring event: delivered [2026-01-11 09:58:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:28:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGMERCMjBFNjUzNEIyMjdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGMERCMjBFNjUzNEIyMjdCAA==", "timestamp": "1768105701", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:58:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:58:23] [INFO] Sending instructions to 917202000200 [2026-01-11 09:58:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:58:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:58:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81b73580a1c044b2ab659b02de48390a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:58:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGMERCMjBFNjUzNEIyMjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGMERCMjBFNjUzNEIyMjdCAA==\",\"timestamp\":\"1768105701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:23+05:30"} [2026-01-11 09:58:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGMERCMjBFNjUzNEIyMjdCAA== [2026-01-11 09:58:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGMERCMjBFNjUzNEIyMjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGMERCMjBFNjUzNEIyMjdCAA==\",\"timestamp\":\"1768105701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:23+05:30"} [2026-01-11 09:58:24] [DEBUG] Ignoring event: delivered [2026-01-11 09:58:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:28:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCMDI4MjhCRjlCOUQ1MzU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCMDI4MjhCRjlCOUQ1MzU0AA==", "timestamp": "1768105737", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:58:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:58:59] [INFO] Sending instructions to 917202000200 [2026-01-11 09:58:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:58:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:58:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0219375b738245f087b4d9418f1797f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:59:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCMDI4MjhCRjlCOUQ1MzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCMDI4MjhCRjlCOUQ1MzU0AA==\",\"timestamp\":\"1768105737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:59+05:30"} [2026-01-11 09:59:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCMDI4MjhCRjlCOUQ1MzU0AA== [2026-01-11 09:59:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:58:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCMDI4MjhCRjlCOUQ1MzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURCMDI4MjhCRjlCOUQ1MzU0AA==\",\"timestamp\":\"1768105737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:58:59+05:30"} [2026-01-11 09:59:00] [DEBUG] Ignoring event: delivered [2026-01-11 09:59:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:29:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RDk3ODg1OEU1QUI0M0M4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RDk3ODg1OEU1QUI0M0M4AA==", "timestamp": "1768105742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:59:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:59:04] [INFO] Sending instructions to 917202000200 [2026-01-11 09:59:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:59:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:59:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdae606eb5ba4864a95187fa65059145", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:59:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RDk3ODg1OEU1QUI0M0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RDk3ODg1OEU1QUI0M0M4AA==\",\"timestamp\":\"1768105742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:05+05:30"} [2026-01-11 09:59:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RDk3ODg1OEU1QUI0M0M4AA== [2026-01-11 09:59:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RDk3ODg1OEU1QUI0M0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RDk3ODg1OEU1QUI0M0M4AA==\",\"timestamp\":\"1768105742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:05+05:30"} [2026-01-11 09:59:05] [DEBUG] Ignoring event: delivered [2026-01-11 09:59:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:29:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCNEJCRkFFMEZDQjBGOTgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCNEJCRkFFMEZDQjBGOTgwAA==", "timestamp": "1768105747", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:59:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:59:09] [INFO] Sending instructions to 917202000200 [2026-01-11 09:59:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:59:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:59:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fb95738206645eda2ccd79c8a778838", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCNEJCRkFFMEZDQjBGOTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCNEJCRkFFMEZDQjBGOTgwAA==\",\"timestamp\":\"1768105747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:11+05:30"} [2026-01-11 09:59:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCNEJCRkFFMEZDQjBGOTgwAA== [2026-01-11 09:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCNEJCRkFFMEZDQjBGOTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCNEJCRkFFMEZDQjBGOTgwAA==\",\"timestamp\":\"1768105747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:11+05:30"} [2026-01-11 09:59:12] [DEBUG] Ignoring event: delivered [2026-01-11 09:59:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:29:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURCRjE1MjFCRDY2RjQ5Rjk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURCRjE1MjFCRDY2RjQ5Rjk4AA==", "timestamp": "1768105783", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:59:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:59:45] [INFO] Sending instructions to 917202000200 [2026-01-11 09:59:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:59:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:59:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eeec166bbafc4f478754e393ab978a84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:59:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURCRjE1MjFCRDY2RjQ5Rjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURCRjE1MjFCRDY2RjQ5Rjk4AA==\",\"timestamp\":\"1768105783\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:46+05:30"} [2026-01-11 09:59:46] [DEBUG] Ignoring event: delivered [2026-01-11 09:59:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURCRjE1MjFCRDY2RjQ5Rjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURCRjE1MjFCRDY2RjQ5Rjk4AA==\",\"timestamp\":\"1768105783\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:46+05:30"} [2026-01-11 09:59:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURCRjE1MjFCRDY2RjQ5Rjk4AA== [2026-01-11 09:59:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:29:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBNzg0QTYxNDA3NkVBMDFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBNzg0QTYxNDA3NkVBMDFGAA==", "timestamp": "1768105789", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:59:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 09:59:50] [INFO] Sending instructions to 917202000200 [2026-01-11 09:59:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:59:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:59:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4cb59e6a49448ca92a2e2544057db2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:59:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBNzg0QTYxNDA3NkVBMDFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBNzg0QTYxNDA3NkVBMDFGAA==\",\"timestamp\":\"1768105789\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:52+05:30"} [2026-01-11 09:59:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBNzg0QTYxNDA3NkVBMDFGAA== [2026-01-11 09:59:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBNzg0QTYxNDA3NkVBMDFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBNzg0QTYxNDA3NkVBMDFGAA==\",\"timestamp\":\"1768105789\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:52+05:30"} [2026-01-11 09:59:53] [DEBUG] Ignoring event: delivered [2026-01-11 09:59:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:29:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2QUQ0NzQ2NzQxMjg2NkREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2QUQ0NzQ2NzQxMjg2NkREAA==", "timestamp": "1768105794", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 09:59:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 09:59:56] [INFO] Sending instructions to 917202000200 [2026-01-11 09:59:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 09:59:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 09:59:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db8f8c06b63e4a789dc60a78a7afc064", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 09:59:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2QUQ0NzQ2NzQxMjg2NkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2QUQ0NzQ2NzQxMjg2NkREAA==\",\"timestamp\":\"1768105794\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:57+05:30"} [2026-01-11 09:59:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2QUQ0NzQ2NzQxMjg2NkREAA== [2026-01-11 09:59:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T09:59:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2QUQ0NzQ2NzQxMjg2NkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2QUQ0NzQ2NzQxMjg2NkREAA==\",\"timestamp\":\"1768105794\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T09:59:57+05:30"} [2026-01-11 09:59:58] [DEBUG] Ignoring event: delivered [2026-01-11 10:00:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:30:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOTY4QkYxMTgzMzdBRTFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOTY4QkYxMTgzMzdBRTFFAA==", "timestamp": "1768105800", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:00:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:00:02] [INFO] Sending instructions to 917202000200 [2026-01-11 10:00:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:00:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:00:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1de80a62243346ddb4202fc19d3a9bdb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:00:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOTY4QkYxMTgzMzdBRTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOTY4QkYxMTgzMzdBRTFFAA==\",\"timestamp\":\"1768105800\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:03+05:30"} [2026-01-11 10:00:03] [DEBUG] Ignoring event: delivered [2026-01-11 10:00:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOTY4QkYxMTgzMzdBRTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOTY4QkYxMTgzMzdBRTFFAA==\",\"timestamp\":\"1768105800\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:03+05:30"} [2026-01-11 10:00:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOTY4QkYxMTgzMzdBRTFFAA== [2026-01-11 10:00:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:30:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCREMwOEVGQjBCQkNBMURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCREMwOEVGQjBCQkNBMURBAA==", "timestamp": "1768105836", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:00:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:00:38] [INFO] Sending instructions to 917202000200 [2026-01-11 10:00:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:00:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:00:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ede178c8d36d49e29e45dbee989655f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:00:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCREMwOEVGQjBCQkNBMURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCREMwOEVGQjBCQkNBMURBAA==\",\"timestamp\":\"1768105836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:38+05:30"} [2026-01-11 10:00:40] [DEBUG] Ignoring event: delivered [2026-01-11 10:00:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCREMwOEVGQjBCQkNBMURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCREMwOEVGQjBCQkNBMURBAA==\",\"timestamp\":\"1768105836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:38+05:30"} [2026-01-11 10:00:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCREMwOEVGQjBCQkNBMURBAA== [2026-01-11 10:00:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:30:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI2RDM1NTRBMEVCRUJFNUUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI2RDM1NTRBMEVCRUJFNUUwAA==", "timestamp": "1768105842", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:00:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:00:44] [INFO] Sending instructions to 917202000200 [2026-01-11 10:00:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:00:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:00:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2a6f744b61d4e988465e76443427e94", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:00:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI2RDM1NTRBMEVCRUJFNUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI2RDM1NTRBMEVCRUJFNUUwAA==\",\"timestamp\":\"1768105842\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:44+05:30"} [2026-01-11 10:00:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI2RDM1NTRBMEVCRUJFNUUwAA== [2026-01-11 10:00:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI2RDM1NTRBMEVCRUJFNUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI2RDM1NTRBMEVCRUJFNUUwAA==\",\"timestamp\":\"1768105842\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:44+05:30"} [2026-01-11 10:00:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:00:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:30:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJENUQyQzkyNUNEREVGOUMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJENUQyQzkyNUNEREVGOUMzAA==", "timestamp": "1768105847", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:00:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:00:49] [INFO] Sending instructions to 917202000200 [2026-01-11 10:00:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:00:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:00:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cca34a4237d149e59e6cf4e61708e053", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:00:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJENUQyQzkyNUNEREVGOUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJENUQyQzkyNUNEREVGOUMzAA==\",\"timestamp\":\"1768105847\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:52+05:30"} [2026-01-11 10:00:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJENUQyQzkyNUNEREVGOUMzAA== [2026-01-11 10:00:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJENUQyQzkyNUNEREVGOUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJENUQyQzkyNUNEREVGOUMzAA==\",\"timestamp\":\"1768105847\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:52+05:30"} [2026-01-11 10:00:52] [DEBUG] Ignoring event: delivered [2026-01-11 10:00:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:30:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjlBMUZCMUIyRDRGNEE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjlBMUZCMUIyRDRGNEE3AA==", "timestamp": "1768105853", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:00:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:00:55] [INFO] Sending instructions to 917202000200 [2026-01-11 10:00:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:00:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:00:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1e5d6e7f7cc4d79a8858f38d6bd94aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:00:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjlBMUZCMUIyRDRGNEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjlBMUZCMUIyRDRGNEE3AA==\",\"timestamp\":\"1768105853\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:56+05:30"} [2026-01-11 10:00:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjlBMUZCMUIyRDRGNEE3AA== [2026-01-11 10:00:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:00:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjlBMUZCMUIyRDRGNEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjlBMUZCMUIyRDRGNEE3AA==\",\"timestamp\":\"1768105853\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:00:56+05:30"} [2026-01-11 10:00:57] [DEBUG] Ignoring event: delivered [2026-01-11 10:01:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:31:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDQzhBNDI2NTI1Mjg3RTg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDQzhBNDI2NTI1Mjg3RTg3AA==", "timestamp": "1768105889", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:01:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:01:32] [INFO] Sending instructions to 917202000200 [2026-01-11 10:01:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:01:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:01:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09d47b42737c4daa9b40d7590cdee52c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:01:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:01:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDQzhBNDI2NTI1Mjg3RTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDQzhBNDI2NTI1Mjg3RTg3AA==\",\"timestamp\":\"1768105889\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:01:32+05:30"} [2026-01-11 10:01:33] [DEBUG] Ignoring event: delivered [2026-01-11 10:01:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:01:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDQzhBNDI2NTI1Mjg3RTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDQzhBNDI2NTI1Mjg3RTg3AA==\",\"timestamp\":\"1768105889\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:01:35+05:30"} [2026-01-11 10:01:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDQzhBNDI2NTI1Mjg3RTg3AA== [2026-01-11 10:01:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:31:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDMDlCNjY4REVFNDVFRDA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDMDlCNjY4REVFNDVFRDA2AA==", "timestamp": "1768105895", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:01:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:01:38] [INFO] Sending instructions to 917202000200 [2026-01-11 10:01:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:01:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:01:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51051a1bb5564f38860f464a8b184e65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:01:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:01:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDMDlCNjY4REVFNDVFRDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDMDlCNjY4REVFNDVFRDA2AA==\",\"timestamp\":\"1768105895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:01:38+05:30"} [2026-01-11 10:01:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDMDlCNjY4REVFNDVFRDA2AA== [2026-01-11 10:01:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:01:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDMDlCNjY4REVFNDVFRDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDMDlCNjY4REVFNDVFRDA2AA==\",\"timestamp\":\"1768105895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:01:38+05:30"} [2026-01-11 10:01:39] [DEBUG] Ignoring event: delivered [2026-01-11 10:01:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5M0YyMzk4Rjc1QTRCRTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5M0YyMzk4Rjc1QTRCRTk0AA==\",\"timestamp\":\"1768105902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:01:44+05:30"} [2026-01-11 10:01:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:01:45] [INFO] Sending instructions to 917202000200 [2026-01-11 10:01:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:01:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:01:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5M0YyMzk4Rjc1QTRCRTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5M0YyMzk4Rjc1QTRCRTk0AA==\",\"timestamp\":\"1768105902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:01:44+05:30"} [2026-01-11 10:01:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:01:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:31:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5M0YyMzk4Rjc1QTRCRTk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5M0YyMzk4Rjc1QTRCRTk0AA==", "timestamp": "1768105902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:01:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5M0YyMzk4Rjc1QTRCRTk0AA== [2026-01-11 10:01:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4de7dc8dd8c64c2fb82da6a17040bd48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QjZGRThCMEU0REEzRTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QjZGRThCMEU0REEzRTNEAA==\",\"timestamp\":\"1768105939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:02:21+05:30"} [2026-01-11 10:02:22] [DEBUG] Ignoring event: delivered [2026-01-11 10:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QjZGRThCMEU0REEzRTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QjZGRThCMEU0REEzRTNEAA==\",\"timestamp\":\"1768105939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:02:21+05:30"} [2026-01-11 10:02:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:02:22] [INFO] Sending instructions to 917202000200 [2026-01-11 10:02:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:02:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:02:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd81f43f724844d6ab07c383513c70a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:02:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:32:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QjZGRThCMEU0REEzRTNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QjZGRThCMEU0REEzRTNEAA==", "timestamp": "1768105939", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:02:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QjZGRThCMEU0REEzRTNEAA== [2026-01-11 10:02:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:02:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwOENCQjZEOTBDNkRGM0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwOENCQjZEOTBDNkRGM0JGAA==\",\"timestamp\":\"1768105947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:02:29+05:30"} [2026-01-11 10:02:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:02:30] [INFO] Sending instructions to 917202000200 [2026-01-11 10:02:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:02:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:02:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e64f018b170e450b8ab771d5f2ed82e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:02:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:02:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwOENCQjZEOTBDNkRGM0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwOENCQjZEOTBDNkRGM0JGAA==\",\"timestamp\":\"1768105947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:02:29+05:30"} [2026-01-11 10:02:30] [DEBUG] Ignoring event: delivered [2026-01-11 10:02:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:32:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwOENCQjZEOTBDNkRGM0JGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwOENCQjZEOTBDNkRGM0JGAA==", "timestamp": "1768105947", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:02:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwOENCQjZEOTBDNkRGM0JGAA== [2026-01-11 10:02:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:02:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCQzU4NDRGOTRFOTg3NUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCQzU4NDRGOTRFOTg3NUZEAA==\",\"timestamp\":\"1768105961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:02:43+05:30"} [2026-01-11 10:02:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:02:44] [INFO] Sending instructions to 917202000200 [2026-01-11 10:02:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:02:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:02:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:02:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCQzU4NDRGOTRFOTg3NUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCQzU4NDRGOTRFOTg3NUZEAA==\",\"timestamp\":\"1768105961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:02:43+05:30"} [2026-01-11 10:02:44] [DEBUG] Ignoring event: delivered [2026-01-11 10:02:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2970b8a798534c97995c47ffc8e50348", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:02:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:32:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCQzU4NDRGOTRFOTg3NUZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCQzU4NDRGOTRFOTg3NUZEAA==", "timestamp": "1768105961", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:02:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCQzU4NDRGOTRFOTg3NUZEAA== [2026-01-11 10:02:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:02:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y4REY3OTdCNEExNzFBODZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y4REY3OTdCNEExNzFBODZGAA==\",\"timestamp\":\"1768105969\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:02:51+05:30"} [2026-01-11 10:02:52] [DEBUG] Ignoring event: delivered [2026-01-11 10:02:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:32:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y4REY3OTdCNEExNzFBODZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y4REY3OTdCNEExNzFBODZGAA==", "timestamp": "1768105969", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:02:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:02:53] [INFO] Sending instructions to 917202000200 [2026-01-11 10:02:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:02:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:02:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "589353f424a64dd2854bd391e64b4409", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:02:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:02:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y4REY3OTdCNEExNzFBODZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y4REY3OTdCNEExNzFBODZGAA==\",\"timestamp\":\"1768105969\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:02:54+05:30"} [2026-01-11 10:02:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y4REY3OTdCNEExNzFBODZGAA== [2026-01-11 10:03:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:33:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MjBEQzVGNTkyODU4MjkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MjBEQzVGNTkyODU4MjkxAA==", "timestamp": "1768105979", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:03:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:03:02] [INFO] Sending instructions to 917202000200 [2026-01-11 10:03:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:03:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:03:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac6cf2f377524ecb8770e6e99c251277", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:03:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MjBEQzVGNTkyODU4MjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MjBEQzVGNTkyODU4MjkxAA==\",\"timestamp\":\"1768105979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:03:02+05:30"} [2026-01-11 10:03:02] [DEBUG] Ignoring event: delivered [2026-01-11 10:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:03:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MjBEQzVGNTkyODU4MjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MjBEQzVGNTkyODU4MjkxAA==\",\"timestamp\":\"1768105979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:03:02+05:30"} [2026-01-11 10:03:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MjBEQzVGNTkyODU4MjkxAA== [2026-01-11 10:03:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:03:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QUIyOTg1MkQ0ODUyQzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QUIyOTg1MkQ0ODUyQzBCAA==\",\"timestamp\":\"1768105998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:03:20+05:30"} [2026-01-11 10:03:21] [DEBUG] Ignoring event: delivered [2026-01-11 10:03:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:03:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QUIyOTg1MkQ0ODUyQzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QUIyOTg1MkQ0ODUyQzBCAA==\",\"timestamp\":\"1768105998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:03:20+05:30"} [2026-01-11 10:03:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:03:21] [INFO] Sending instructions to 917202000200 [2026-01-11 10:03:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:03:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:03:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f37f6ff51654cd9bd9e6b6aeee38f73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:03:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:33:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QUIyOTg1MkQ0ODUyQzBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QUIyOTg1MkQ0ODUyQzBCAA==", "timestamp": "1768105998", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:03:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QUIyOTg1MkQ0ODUyQzBCAA== [2026-01-11 10:03:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:33:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThBRkZFMjhDNkFEMEM0RDNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThBRkZFMjhDNkFEMEM0RDNCAA==", "timestamp": "1768106021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:03:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:03:43] [INFO] Sending instructions to 917202000200 [2026-01-11 10:03:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:03:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:03:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eac73357e263412288feb4163f3c22d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:03:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:03:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThBRkZFMjhDNkFEMEM0RDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThBRkZFMjhDNkFEMEM0RDNCAA==\",\"timestamp\":\"1768106021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:03:46+05:30"} [2026-01-11 10:03:46] [DEBUG] Ignoring event: delivered [2026-01-11 10:03:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:03:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThBRkZFMjhDNkFEMEM0RDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThBRkZFMjhDNkFEMEM0RDNCAA==\",\"timestamp\":\"1768106021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:03:46+05:30"} [2026-01-11 10:03:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThBRkZFMjhDNkFEMEM0RDNCAA== [2026-01-11 10:04:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MDMxRTBFMzU0QjYxMTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MDMxRTBFMzU0QjYxMTlCAA==\",\"timestamp\":\"1768106047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:04:11+05:30"} [2026-01-11 10:04:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:04:11] [INFO] Sending instructions to 917202000200 [2026-01-11 10:04:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:04:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:04:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MDMxRTBFMzU0QjYxMTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MDMxRTBFMzU0QjYxMTlCAA==\",\"timestamp\":\"1768106047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:04:11+05:30"} [2026-01-11 10:04:11] [DEBUG] Ignoring event: delivered [2026-01-11 10:04:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a173609f3a9b4077979ed35aeb4013f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:04:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:34:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MDMxRTBFMzU0QjYxMTlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MDMxRTBFMzU0QjYxMTlCAA==", "timestamp": "1768106047", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:04:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MDMxRTBFMzU0QjYxMTlCAA== [2026-01-11 10:04:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:34:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RTg2NzBEQjgyMDdEMkE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RTg2NzBEQjgyMDdEMkE3AA==", "timestamp": "1768106066", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:04:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:04:30] [INFO] Sending instructions to 917202000200 [2026-01-11 10:04:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:04:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:04:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f773d70960f455a88363c98b4836980", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:04:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RTg2NzBEQjgyMDdEMkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RTg2NzBEQjgyMDdEMkE3AA==\",\"timestamp\":\"1768106066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:04:30+05:30"} [2026-01-11 10:04:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RTg2NzBEQjgyMDdEMkE3AA== [2026-01-11 10:04:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RTg2NzBEQjgyMDdEMkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RTg2NzBEQjgyMDdEMkE3AA==\",\"timestamp\":\"1768106066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:04:30+05:30"} [2026-01-11 10:04:31] [DEBUG] Ignoring event: delivered [2026-01-11 10:04:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:34:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwODFEQjg5MkQ5RjFGRDcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwODFEQjg5MkQ5RjFGRDcyAA==", "timestamp": "1768106081", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:04:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:04:44] [INFO] Sending instructions to 917202000200 [2026-01-11 10:04:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:04:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:04:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "faed6a2ece504aedb91a0b929a993164", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:04:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:04:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwODFEQjg5MkQ5RjFGRDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwODFEQjg5MkQ5RjFGRDcyAA==\",\"timestamp\":\"1768106081\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:04:44+05:30"} [2026-01-11 10:04:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwODFEQjg5MkQ5RjFGRDcyAA== [2026-01-11 10:04:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:04:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwODFEQjg5MkQ5RjFGRDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwODFEQjg5MkQ5RjFGRDcyAA==\",\"timestamp\":\"1768106081\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:04:44+05:30"} [2026-01-11 10:04:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:05:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:35:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxM0ZCQTY3MUREMEJGNzExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxM0ZCQTY3MUREMEJGNzExAA==", "timestamp": "1768106103", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:05:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:05:07] [INFO] Sending instructions to 917202000200 [2026-01-11 10:05:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:05:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:05:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ba1e584e8fb498a8708c3249ac4fc70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:05:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:05:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxM0ZCQTY3MUREMEJGNzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxM0ZCQTY3MUREMEJGNzExAA==\",\"timestamp\":\"1768106103\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:05:07+05:30"} [2026-01-11 10:05:08] [DEBUG] Ignoring event: delivered [2026-01-11 10:05:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:05:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxM0ZCQTY3MUREMEJGNzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxM0ZCQTY3MUREMEJGNzExAA==\",\"timestamp\":\"1768106103\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:05:07+05:30"} [2026-01-11 10:05:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxM0ZCQTY3MUREMEJGNzExAA== [2026-01-11 10:05:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:35:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUFDMTNEMEJEQjVBQTlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUFDMTNEMEJEQjVBQTlDAA==", "timestamp": "1768106119", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:05:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:05:23] [INFO] Sending instructions to 917202000200 [2026-01-11 10:05:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:05:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:05:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a4eb6762e614dbdbfb9803d285cba37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUFDMTNEMEJEQjVBQTlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUFDMTNEMEJEQjVBQTlDAA==\",\"timestamp\":\"1768106119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:05:24+05:30"} [2026-01-11 10:05:26] [DEBUG] Ignoring event: delivered [2026-01-11 10:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUFDMTNEMEJEQjVBQTlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUFDMTNEMEJEQjVBQTlDAA==\",\"timestamp\":\"1768106119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:05:24+05:30"} [2026-01-11 10:05:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUFDMTNEMEJEQjVBQTlDAA== [2026-01-11 10:05:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:35:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFRTNERTEzOTg0QUE3RDMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFRTNERTEzOTg0QUE3RDMxAA==", "timestamp": "1768106140", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:05:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:05:42] [INFO] Sending instructions to 917202000200 [2026-01-11 10:05:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:05:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:05:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1ac7c536c3e4614a2eb3640bde03192", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:05:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:05:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFRTNERTEzOTg0QUE3RDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFRTNERTEzOTg0QUE3RDMxAA==\",\"timestamp\":\"1768106140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:05:43+05:30"} [2026-01-11 10:05:44] [DEBUG] Ignoring event: delivered [2026-01-11 10:05:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:05:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFRTNERTEzOTg0QUE3RDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFRTNERTEzOTg0QUE3RDMxAA==\",\"timestamp\":\"1768106140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:05:43+05:30"} [2026-01-11 10:05:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBFRTNERTEzOTg0QUE3RDMxAA== [2026-01-11 10:06:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:36:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxNjk0MDI1REIxQkMzMTcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxNjk0MDI1REIxQkMzMTcyAA==", "timestamp": "1768106162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:06:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:06:04] [INFO] Sending instructions to 917202000200 [2026-01-11 10:06:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:06:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:06:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9f463e38eaf403e8556f324fa85fdd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:06:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxNjk0MDI1REIxQkMzMTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxNjk0MDI1REIxQkMzMTcyAA==\",\"timestamp\":\"1768106162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:06:06+05:30"} [2026-01-11 10:06:06] [DEBUG] Ignoring event: delivered [2026-01-11 10:06:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:06:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxNjk0MDI1REIxQkMzMTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxNjk0MDI1REIxQkMzMTcyAA==\",\"timestamp\":\"1768106162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:06:06+05:30"} [2026-01-11 10:06:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxNjk0MDI1REIxQkMzMTcyAA== [2026-01-11 10:06:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:36:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxODBDM0U0MTkxMEJGQURGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxODBDM0U0MTkxMEJGQURGAA==", "timestamp": "1768106187", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:06:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:06:30] [INFO] Sending instructions to 917202000200 [2026-01-11 10:06:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:06:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:06:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "201bd3644e6a4ead8190555cc113c196", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:06:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:06:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxODBDM0U0MTkxMEJGQURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxODBDM0U0MTkxMEJGQURGAA==\",\"timestamp\":\"1768106187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:06:29+05:30"} [2026-01-11 10:06:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxODBDM0U0MTkxMEJGQURGAA== [2026-01-11 10:06:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:06:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxODBDM0U0MTkxMEJGQURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxODBDM0U0MTkxMEJGQURGAA==\",\"timestamp\":\"1768106187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:06:29+05:30"} [2026-01-11 10:06:31] [DEBUG] Ignoring event: delivered [2026-01-11 10:06:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:36:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4QUQzRDFFNUQ4QUQ2NDEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4QUQzRDFFNUQ4QUQ2NDEyAA==", "timestamp": "1768106204", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:06:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:06:46] [INFO] Sending instructions to 917202000200 [2026-01-11 10:06:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:06:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:06:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ddcc694bab741c396340fd1488641ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:06:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4QUQzRDFFNUQ4QUQ2NDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4QUQzRDFFNUQ4QUQ2NDEyAA==\",\"timestamp\":\"1768106204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:06:47+05:30"} [2026-01-11 10:06:47] [DEBUG] Ignoring event: delivered [2026-01-11 10:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:06:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4QUQzRDFFNUQ4QUQ2NDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4QUQzRDFFNUQ4QUQ2NDEyAA==\",\"timestamp\":\"1768106204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:06:47+05:30"} [2026-01-11 10:06:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4QUQzRDFFNUQ4QUQ2NDEyAA== [2026-01-11 10:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjU4MTMzRDRERTQ4QzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjU4MTMzRDRERTQ4QzlFAA==\",\"timestamp\":\"1768106228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:07:10+05:30"} [2026-01-11 10:07:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:07:10] [INFO] Sending instructions to 917202000200 [2026-01-11 10:07:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:07:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:07:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14ec069bd56d4773bb849ea8e5a318e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:07:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjU4MTMzRDRERTQ4QzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjU4MTMzRDRERTQ4QzlFAA==\",\"timestamp\":\"1768106228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:07:12+05:30"} [2026-01-11 10:07:13] [DEBUG] Ignoring event: delivered [2026-01-11 10:07:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:37:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjU4MTMzRDRERTQ4QzlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjU4MTMzRDRERTQ4QzlFAA==", "timestamp": "1768106228", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:07:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjU4MTMzRDRERTQ4QzlFAA== [2026-01-11 10:07:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:07:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QjgxRkZENjhFOTFFNENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QjgxRkZENjhFOTFFNENBAA==\",\"timestamp\":\"1768106240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:07:22+05:30"} [2026-01-11 10:07:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:07:23] [INFO] Sending instructions to 917202000200 [2026-01-11 10:07:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:07:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:07:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:37:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QjgxRkZENjhFOTFFNENBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QjgxRkZENjhFOTFFNENBAA==", "timestamp": "1768106240", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:07:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QjgxRkZENjhFOTFFNENBAA== [2026-01-11 10:07:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea105e24d57f4fe09869ffeafeaacae0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:07:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:07:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QjgxRkZENjhFOTFFNENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QjgxRkZENjhFOTFFNENBAA==\",\"timestamp\":\"1768106240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:07:23+05:30"} [2026-01-11 10:07:24] [DEBUG] Ignoring event: delivered [2026-01-11 10:07:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:37:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMTUxREE1MTczMzY3QTkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMTUxREE1MTczMzY3QTkyAA==", "timestamp": "1768106267", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:07:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:07:49] [INFO] Sending instructions to 917202000200 [2026-01-11 10:07:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:07:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:07:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2f2361a903c4327a20944537361bcc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:07:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:07:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMTUxREE1MTczMzY3QTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMTUxREE1MTczMzY3QTkyAA==\",\"timestamp\":\"1768106267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:07:50+05:30"} [2026-01-11 10:07:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMTUxREE1MTczMzY3QTkyAA== [2026-01-11 10:07:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:07:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMTUxREE1MTczMzY3QTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMTUxREE1MTczMzY3QTkyAA==\",\"timestamp\":\"1768106267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:07:51+05:30"} [2026-01-11 10:07:52] [DEBUG] Ignoring event: delivered [2026-01-11 10:08:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:38:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCQjE0RkRCRUVEMDgxMUYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCQjE0RkRCRUVEMDgxMUYxAA==", "timestamp": "1768106287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:08:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:08:09] [INFO] Sending instructions to 917202000200 [2026-01-11 10:08:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:08:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:08:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67cdfa568b154786ab1c8c151687403a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:08:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCQjE0RkRCRUVEMDgxMUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCQjE0RkRCRUVEMDgxMUYxAA==\",\"timestamp\":\"1768106287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:08:09+05:30"} [2026-01-11 10:08:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCQjE0RkRCRUVEMDgxMUYxAA== [2026-01-11 10:08:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCQjE0RkRCRUVEMDgxMUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCQjE0RkRCRUVEMDgxMUYxAA==\",\"timestamp\":\"1768106287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:08:10+05:30"} [2026-01-11 10:08:10] [DEBUG] Ignoring event: delivered [2026-01-11 10:08:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:38:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQ0Y2N0EzRkU4REVEOEREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQ0Y2N0EzRkU4REVEOEREAA==", "timestamp": "1768106309", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:08:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:08:31] [INFO] Sending instructions to 917202000200 [2026-01-11 10:08:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:08:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:08:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dde42b29606243eea2cc8d978a1973a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:08:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:08:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQ0Y2N0EzRkU4REVEOEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQ0Y2N0EzRkU4REVEOEREAA==\",\"timestamp\":\"1768106309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:08:32+05:30"} [2026-01-11 10:08:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQ0Y2N0EzRkU4REVEOEREAA== [2026-01-11 10:08:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:08:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQ0Y2N0EzRkU4REVEOEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQ0Y2N0EzRkU4REVEOEREAA==\",\"timestamp\":\"1768106309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:08:32+05:30"} [2026-01-11 10:08:33] [DEBUG] Ignoring event: delivered [2026-01-11 10:08:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:38:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RjhDQkE0MTc2QjhGQzI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RjhDQkE0MTc2QjhGQzI1AA==", "timestamp": "1768106317", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:08:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:08:39] [INFO] Sending instructions to 917202000200 [2026-01-11 10:08:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:08:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:08:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8add5fa3a3254c19b53b1dc338cb9ef2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:08:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RjhDQkE0MTc2QjhGQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RjhDQkE0MTc2QjhGQzI1AA==\",\"timestamp\":\"1768106317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:08:42+05:30"} [2026-01-11 10:08:42] [DEBUG] Ignoring event: delivered [2026-01-11 10:08:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:38:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzNEVFNUY0NzhGNkI2RTJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzNEVFNUY0NzhGNkI2RTJEAA==", "timestamp": "1768106329", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:08:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:08:51] [INFO] Sending instructions to 917202000200 [2026-01-11 10:08:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:08:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:08:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1f58251ebf641b68708aeece8897e2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzNEVFNUY0NzhGNkI2RTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzNEVFNUY0NzhGNkI2RTJEAA==\",\"timestamp\":\"1768106329\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:08:51+05:30"} [2026-01-11 10:08:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzNEVFNUY0NzhGNkI2RTJEAA== [2026-01-11 10:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzNEVFNUY0NzhGNkI2RTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQzNEVFNUY0NzhGNkI2RTJEAA==\",\"timestamp\":\"1768106329\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:08:51+05:30"} [2026-01-11 10:08:52] [DEBUG] Ignoring event: delivered [2026-01-11 10:09:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:39:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDRENCNzkxRDYwRjhFOEZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDRENCNzkxRDYwRjhFOEZEAA==", "timestamp": "1768106348", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:09:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:09:10] [INFO] Sending instructions to 917202000200 [2026-01-11 10:09:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:09:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:09:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7460d3269d934eeb8deb4177f39ed357", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:09:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDRENCNzkxRDYwRjhFOEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDRENCNzkxRDYwRjhFOEZEAA==\",\"timestamp\":\"1768106348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:10+05:30"} [2026-01-11 10:09:11] [DEBUG] Ignoring event: delivered [2026-01-11 10:09:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDRENCNzkxRDYwRjhFOEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDRENCNzkxRDYwRjhFOEZEAA==\",\"timestamp\":\"1768106348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:10+05:30"} [2026-01-11 10:09:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDRENCNzkxRDYwRjhFOEZEAA== [2026-01-11 10:09:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:39:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5NjE0NEE1RjlENjU1MDY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5NjE0NEE1RjlENjU1MDY2AA==", "timestamp": "1768106354", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:09:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:09:16] [INFO] Sending instructions to 917202000200 [2026-01-11 10:09:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:09:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:09:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5a9caac6ee449d9b749d50a8a54baf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:09:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5NjE0NEE1RjlENjU1MDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5NjE0NEE1RjlENjU1MDY2AA==\",\"timestamp\":\"1768106354\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:16+05:30"} [2026-01-11 10:09:16] [DEBUG] Ignoring event: delivered [2026-01-11 10:09:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:39:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRDQ0QjAyRTEwMTdGNDQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRDQ0QjAyRTEwMTdGNDQyAA==", "timestamp": "1768106363", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:09:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:09:25] [INFO] Sending instructions to 917202000200 [2026-01-11 10:09:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:09:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:09:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fbfac90caae437ca6ad08c6bd640b6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:09:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRDQ0QjAyRTEwMTdGNDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRDQ0QjAyRTEwMTdGNDQyAA==\",\"timestamp\":\"1768106363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:25+05:30"} [2026-01-11 10:09:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRDQ0QjAyRTEwMTdGNDQyAA== [2026-01-11 10:09:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRDQ0QjAyRTEwMTdGNDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCRDQ0QjAyRTEwMTdGNDQyAA==\",\"timestamp\":\"1768106363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:25+05:30"} [2026-01-11 10:09:25] [DEBUG] Ignoring event: delivered [2026-01-11 10:09:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:39:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk2MzIwNzc0NEM0QkJENEUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk2MzIwNzc0NEM0QkJENEUzAA==", "timestamp": "1768106375", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:09:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:09:37] [INFO] Sending instructions to 917202000200 [2026-01-11 10:09:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:09:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:09:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5acf64347c304ee98a654b0977bf5136", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:09:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk2MzIwNzc0NEM0QkJENEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk2MzIwNzc0NEM0QkJENEUzAA==\",\"timestamp\":\"1768106375\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:38+05:30"} [2026-01-11 10:09:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk2MzIwNzc0NEM0QkJENEUzAA== [2026-01-11 10:09:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk2MzIwNzc0NEM0QkJENEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk2MzIwNzc0NEM0QkJENEUzAA==\",\"timestamp\":\"1768106375\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:38+05:30"} [2026-01-11 10:09:39] [DEBUG] Ignoring event: delivered [2026-01-11 10:09:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:39:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERTM3NDI2RDNFQThDQzNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERTM3NDI2RDNFQThDQzNCAA==", "timestamp": "1768106381", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:09:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:09:43] [INFO] Sending instructions to 917202000200 [2026-01-11 10:09:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:09:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:09:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d637a7c463846629e263be5a78c6187", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:09:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERTM3NDI2RDNFQThDQzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERTM3NDI2RDNFQThDQzNCAA==\",\"timestamp\":\"1768106381\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:44+05:30"} [2026-01-11 10:09:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERTM3NDI2RDNFQThDQzNCAA== [2026-01-11 10:09:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERTM3NDI2RDNFQThDQzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERTM3NDI2RDNFQThDQzNCAA==\",\"timestamp\":\"1768106381\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:44+05:30"} [2026-01-11 10:09:46] [DEBUG] Ignoring event: delivered [2026-01-11 10:09:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:39:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1OTYwRjBDQTNCRDVGQzNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1OTYwRjBDQTNCRDVGQzNCAA==", "timestamp": "1768106390", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:09:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:09:52] [INFO] Sending instructions to 917202000200 [2026-01-11 10:09:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:09:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:09:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3065e7b70cd2472297b6958bd42a3ce2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:09:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1OTYwRjBDQTNCRDVGQzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1OTYwRjBDQTNCRDVGQzNCAA==\",\"timestamp\":\"1768106390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:55+05:30"} [2026-01-11 10:09:56] [DEBUG] Ignoring event: delivered [2026-01-11 10:09:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1OTYwRjBDQTNCRDVGQzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1OTYwRjBDQTNCRDVGQzNCAA==\",\"timestamp\":\"1768106390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:09:55+05:30"} [2026-01-11 10:09:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1OTYwRjBDQTNCRDVGQzNCAA== [2026-01-11 10:09:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:39:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3QjBBQUM5N0YyODdBRDc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3QjBBQUM5N0YyODdBRDc2AA==", "timestamp": "1768106397", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:09:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:09:59] [INFO] Sending instructions to 917202000200 [2026-01-11 10:09:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:09:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:09:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f83e40a0662f452aa783c278fe8460c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:10:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3QjBBQUM5N0YyODdBRDc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3QjBBQUM5N0YyODdBRDc2AA==\",\"timestamp\":\"1768106397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:02+05:30"} [2026-01-11 10:10:03] [DEBUG] Ignoring event: delivered [2026-01-11 10:10:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:09:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3QjBBQUM5N0YyODdBRDc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3QjBBQUM5N0YyODdBRDc2AA==\",\"timestamp\":\"1768106397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:02+05:30"} [2026-01-11 10:10:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3QjBBQUM5N0YyODdBRDc2AA== [2026-01-11 10:10:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:40:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwQTM0QUU2MjQyRjhEQkNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwQTM0QUU2MjQyRjhEQkNBAA==", "timestamp": "1768106408", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:10:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:10:10] [INFO] Sending instructions to 917202000200 [2026-01-11 10:10:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:10:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:10:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "836c37a51bf94daaacf4e32e50439da5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:10:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwQTM0QUU2MjQyRjhEQkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwQTM0QUU2MjQyRjhEQkNBAA==\",\"timestamp\":\"1768106408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:15+05:30"} [2026-01-11 10:10:16] [DEBUG] Ignoring event: delivered [2026-01-11 10:10:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwQTM0QUU2MjQyRjhEQkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwQTM0QUU2MjQyRjhEQkNBAA==\",\"timestamp\":\"1768106408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:15+05:30"} [2026-01-11 10:10:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwQTM0QUU2MjQyRjhEQkNBAA== [2026-01-11 10:10:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:40:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1QjY2ODI2QzYwMjU0NkIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1QjY2ODI2QzYwMjU0NkIwAA==", "timestamp": "1768106415", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:10:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:10:16] [INFO] Sending instructions to 917202000200 [2026-01-11 10:10:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:10:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:10:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90ba57872a784a5e95335c43aab27f34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:10:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:40:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRBRTBFNjFGRjY4MDcyRUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRBRTBFNjFGRjY4MDcyRUEzAA==", "timestamp": "1768106420", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:10:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:10:22] [INFO] Sending instructions to 917202000200 [2026-01-11 10:10:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:10:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:10:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d11cb4e8b614069a02eb190e80ef85c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:10:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1QjY2ODI2QzYwMjU0NkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1QjY2ODI2QzYwMjU0NkIwAA==\",\"timestamp\":\"1768106415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:24+05:30"} [2026-01-11 10:10:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1QjY2ODI2QzYwMjU0NkIwAA== [2026-01-11 10:10:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1QjY2ODI2QzYwMjU0NkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1QjY2ODI2QzYwMjU0NkIwAA==\",\"timestamp\":\"1768106415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:24+05:30"} [2026-01-11 10:10:25] [DEBUG] Ignoring event: delivered [2026-01-11 10:10:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:40:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1OEI1NzQ5QzI3QjcxN0U5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1OEI1NzQ5QzI3QjcxN0U5AA==", "timestamp": "1768106427", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:10:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:10:28] [INFO] Sending instructions to 917202000200 [2026-01-11 10:10:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:10:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:10:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "112e605321ad4e3da95631574e056d6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:10:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:40:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBNUU2MkMyNkI2MjBCQjlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBNUU2MkMyNkI2MjBCQjlCAA==", "timestamp": "1768106433", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:10:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:10:35] [INFO] Sending instructions to 917202000200 [2026-01-11 10:10:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:10:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:10:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1OEI1NzQ5QzI3QjcxN0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1OEI1NzQ5QzI3QjcxN0U5AA==\",\"timestamp\":\"1768106427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:34+05:30"} [2026-01-11 10:10:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1OEI1NzQ5QzI3QjcxN0U5AA== [2026-01-11 10:10:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1OEI1NzQ5QzI3QjcxN0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1OEI1NzQ5QzI3QjcxN0U5AA==\",\"timestamp\":\"1768106427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:34+05:30"} [2026-01-11 10:10:35] [DEBUG] Ignoring event: delivered [2026-01-11 10:10:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbadeecde04e4e469951c7379ab17786", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRBRTBFNjFGRjY4MDcyRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRBRTBFNjFGRjY4MDcyRUEzAA==\",\"timestamp\":\"1768106420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:36+05:30"} [2026-01-11 10:10:37] [DEBUG] Ignoring event: delivered [2026-01-11 10:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRBRTBFNjFGRjY4MDcyRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRBRTBFNjFGRjY4MDcyRUEzAA==\",\"timestamp\":\"1768106420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:36+05:30"} [2026-01-11 10:10:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRBRTBFNjFGRjY4MDcyRUEzAA== [2026-01-11 10:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBNUU2MkMyNkI2MjBCQjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBNUU2MkMyNkI2MjBCQjlCAA==\",\"timestamp\":\"1768106433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:37+05:30"} [2026-01-11 10:10:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBNUU2MkMyNkI2MjBCQjlCAA== [2026-01-11 10:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBNUU2MkMyNkI2MjBCQjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBNUU2MkMyNkI2MjBCQjlCAA==\",\"timestamp\":\"1768106433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:37+05:30"} [2026-01-11 10:10:37] [DEBUG] Ignoring event: delivered [2026-01-11 10:10:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:40:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMzE0MTIyQzZEMDhCQTEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMzE0MTIyQzZEMDhCQTEwAA==", "timestamp": "1768106441", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:10:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:10:43] [INFO] Sending instructions to 917202000200 [2026-01-11 10:10:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:10:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:10:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "211ba6c1e3f846b888fbfa81941e5bf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:10:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:10:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMzE0MTIyQzZEMDhCQTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMzE0MTIyQzZEMDhCQTEwAA==\",\"timestamp\":\"1768106441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:10:44+05:30"} [2026-01-11 10:10:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMzE0MTIyQzZEMDhCQTEwAA== [2026-01-11 10:11:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI0NzM4RjFGMTNEMzBGMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI0NzM4RjFGMTNEMzBGMzhBAA==\",\"timestamp\":\"1768106479\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:11:20+05:30"} [2026-01-11 10:11:21] [DEBUG] Ignoring event: delivered [2026-01-11 10:11:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI0NzM4RjFGMTNEMzBGMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI0NzM4RjFGMTNEMzBGMzhBAA==\",\"timestamp\":\"1768106479\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:11:20+05:30"} [2026-01-11 10:11:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:11:22] [INFO] Sending instructions to 917202000200 [2026-01-11 10:11:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:11:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:11:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5740cbdb06c146bdb7984bf921d42102", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:11:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:41:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI0NzM4RjFGMTNEMzBGMzhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI0NzM4RjFGMTNEMzBGMzhBAA==", "timestamp": "1768106479", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:11:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI0NzM4RjFGMTNEMzBGMzhBAA== [2026-01-11 10:11:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:41:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzRjVBQjgzOTQ5MTA5MjI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzRjVBQjgzOTQ5MTA5MjI3AA==", "timestamp": "1768106487", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:11:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:11:28] [INFO] Sending instructions to 917202000200 [2026-01-11 10:11:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:11:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:11:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da00286cf59c4bf58ec652313f13e5b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:11:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzRjVBQjgzOTQ5MTA5MjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzRjVBQjgzOTQ5MTA5MjI3AA==\",\"timestamp\":\"1768106487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:11:29+05:30"} [2026-01-11 10:11:30] [DEBUG] Ignoring event: delivered [2026-01-11 10:11:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzRjVBQjgzOTQ5MTA5MjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzRjVBQjgzOTQ5MTA5MjI3AA==\",\"timestamp\":\"1768106487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:11:29+05:30"} [2026-01-11 10:11:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzRjVBQjgzOTQ5MTA5MjI3AA== [2026-01-11 10:11:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:41:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFMTg2MjRFQkE4MTUyNUNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFMTg2MjRFQkE4MTUyNUNGAA==", "timestamp": "1768106503", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:11:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:11:45] [INFO] Sending instructions to 917202000200 [2026-01-11 10:11:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:11:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:11:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26bacc53e2a44c0c9f3100cd3ee6203c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:11:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:11:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFMTg2MjRFQkE4MTUyNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFMTg2MjRFQkE4MTUyNUNGAA==\",\"timestamp\":\"1768106503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:11:45+05:30"} [2026-01-11 10:11:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:11:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:11:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFMTg2MjRFQkE4MTUyNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFMTg2MjRFQkE4MTUyNUNGAA==\",\"timestamp\":\"1768106503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:11:45+05:30"} [2026-01-11 10:11:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURFMTg2MjRFQkE4MTUyNUNGAA== [2026-01-11 10:11:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:41:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGM0JDMUYwQ0E2OUUzNEQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGM0JDMUYwQ0E2OUUzNEQzAA==", "timestamp": "1768106516", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:11:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:11:58] [INFO] Sending instructions to 917202000200 [2026-01-11 10:11:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:11:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:11:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3e26abc7c7a43b1a8c5214036574e0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:12:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:11:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGM0JDMUYwQ0E2OUUzNEQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGM0JDMUYwQ0E2OUUzNEQzAA==\",\"timestamp\":\"1768106516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:11:59+05:30"} [2026-01-11 10:12:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGM0JDMUYwQ0E2OUUzNEQzAA== [2026-01-11 10:12:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:11:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGM0JDMUYwQ0E2OUUzNEQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGM0JDMUYwQ0E2OUUzNEQzAA==\",\"timestamp\":\"1768106516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:11:59+05:30"} [2026-01-11 10:12:00] [DEBUG] Ignoring event: delivered [2026-01-11 10:12:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:42:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA2MDFFQ0U1OUY0OUFCQkNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA2MDFFQ0U1OUY0OUFCQkNDAA==", "timestamp": "1768106524", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:12:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:12:06] [INFO] Sending instructions to 917202000200 [2026-01-11 10:12:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:12:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:12:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01f8bdb502c04213ab97aba79ca3a2e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:12:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:12:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA2MDFFQ0U1OUY0OUFCQkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA2MDFFQ0U1OUY0OUFCQkNDAA==\",\"timestamp\":\"1768106524\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:12:10+05:30"} [2026-01-11 10:12:11] [DEBUG] Ignoring event: delivered [2026-01-11 10:12:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:42:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MkYxMkJDNzQ1NUUyMThDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MkYxMkJDNzQ1NUUyMThDAA==", "timestamp": "1768106537", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:12:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:12:19] [INFO] Sending instructions to 917202000200 [2026-01-11 10:12:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:12:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:12:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c00d8445a8b5461fa8d46ab472f6ffd3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:12:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:12:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MkYxMkJDNzQ1NUUyMThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MkYxMkJDNzQ1NUUyMThDAA==\",\"timestamp\":\"1768106537\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:12:19+05:30"} [2026-01-11 10:12:19] [DEBUG] Ignoring event: delivered [2026-01-11 10:12:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:12:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MkYxMkJDNzQ1NUUyMThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MkYxMkJDNzQ1NUUyMThDAA==\",\"timestamp\":\"1768106537\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:12:20+05:30"} [2026-01-11 10:12:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MkYxMkJDNzQ1NUUyMThDAA== [2026-01-11 10:12:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:42:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2QkRBNDNDNzQ4NkM3NzFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2QkRBNDNDNzQ4NkM3NzFCAA==", "timestamp": "1768106554", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:12:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:12:36] [INFO] Sending instructions to 917202000200 [2026-01-11 10:12:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:12:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:12:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc1714d18f374da594bd186022fe5e2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:12:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:12:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2QkRBNDNDNzQ4NkM3NzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2QkRBNDNDNzQ4NkM3NzFCAA==\",\"timestamp\":\"1768106554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:12:38+05:30"} [2026-01-11 10:12:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2QkRBNDNDNzQ4NkM3NzFCAA== [2026-01-11 10:12:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:12:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2QkRBNDNDNzQ4NkM3NzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2QkRBNDNDNzQ4NkM3NzFCAA==\",\"timestamp\":\"1768106554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:12:38+05:30"} [2026-01-11 10:12:38] [DEBUG] Ignoring event: delivered [2026-01-11 10:12:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:42:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NTk0N0JEMzk0NTU4Q0I3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NTk0N0JEMzk0NTU4Q0I3AA==", "timestamp": "1768106561", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:12:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:12:42] [INFO] Sending instructions to 917202000200 [2026-01-11 10:12:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:12:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:12:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cde0703a230d47098943f7ee638e11f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:12:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:12:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NTk0N0JEMzk0NTU4Q0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NTk0N0JEMzk0NTU4Q0I3AA==\",\"timestamp\":\"1768106561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:12:44+05:30"} [2026-01-11 10:12:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NTk0N0JEMzk0NTU4Q0I3AA== [2026-01-11 10:12:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:12:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NTk0N0JEMzk0NTU4Q0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NTk0N0JEMzk0NTU4Q0I3AA==\",\"timestamp\":\"1768106561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:12:48+05:30"} [2026-01-11 10:12:49] [DEBUG] Ignoring event: delivered [2026-01-11 10:12:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:42:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyM0MyOUY5QjFFNUMxQ0I1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyM0MyOUY5QjFFNUMxQ0I1AA==", "timestamp": "1768106573", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:12:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:12:55] [INFO] Sending instructions to 917202000200 [2026-01-11 10:12:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:12:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:12:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f900bfeaba2a44d88689ac5bde173de6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:12:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyM0MyOUY5QjFFNUMxQ0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyM0MyOUY5QjFFNUMxQ0I1AA==\",\"timestamp\":\"1768106573\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:12:57+05:30"} [2026-01-11 10:12:57] [DEBUG] Ignoring event: delivered [2026-01-11 10:12:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:12:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyM0MyOUY5QjFFNUMxQ0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyM0MyOUY5QjFFNUMxQ0I1AA==\",\"timestamp\":\"1768106573\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:12:57+05:30"} [2026-01-11 10:12:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyM0MyOUY5QjFFNUMxQ0I1AA== [2026-01-11 10:13:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:43:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENUU1QUU0ODlGRkE2OEMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENUU1QUU0ODlGRkE2OEMwAA==", "timestamp": "1768106591", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:13:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:13:13] [INFO] Sending instructions to 917202000200 [2026-01-11 10:13:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:13:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:13:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b95383c68b04b34a3aa4f3360c29cf1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:13:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENUU1QUU0ODlGRkE2OEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENUU1QUU0ODlGRkE2OEMwAA==\",\"timestamp\":\"1768106591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:13:18+05:30"} [2026-01-11 10:13:18] [DEBUG] Ignoring event: delivered [2026-01-11 10:13:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:43:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEYyODJGNzdEMkFEMEU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEYyODJGNzdEMkFEMEU1AA==", "timestamp": "1768106598", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:13:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:13:19] [INFO] Sending instructions to 917202000200 [2026-01-11 10:13:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:13:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:13:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ade543f0bc48408f8a30d66bf1b1fa09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENUU1QUU0ODlGRkE2OEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENUU1QUU0ODlGRkE2OEMwAA==\",\"timestamp\":\"1768106591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:13:19+05:30"} [2026-01-11 10:13:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZENUU1QUU0ODlGRkE2OEMwAA== [2026-01-11 10:13:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:13:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEYyODJGNzdEMkFEMEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEYyODJGNzdEMkFEMEU1AA==\",\"timestamp\":\"1768106598\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:13:23+05:30"} [2026-01-11 10:13:23] [DEBUG] Ignoring event: delivered [2026-01-11 10:13:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:43:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOEJFNTYxMkM2RkFDNUMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOEJFNTYxMkM2RkFDNUMyAA==", "timestamp": "1768106614", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:13:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:13:36] [INFO] Sending instructions to 917202000200 [2026-01-11 10:13:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:13:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:13:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aadd9c0e85914533ba8ea4237a7ffc2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:13:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:13:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOEJFNTYxMkM2RkFDNUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOEJFNTYxMkM2RkFDNUMyAA==\",\"timestamp\":\"1768106614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:13:40+05:30"} [2026-01-11 10:13:41] [DEBUG] Ignoring event: delivered [2026-01-11 10:13:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:13:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOEJFNTYxMkM2RkFDNUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOEJFNTYxMkM2RkFDNUMyAA==\",\"timestamp\":\"1768106614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:13:40+05:30"} [2026-01-11 10:13:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOEJFNTYxMkM2RkFDNUMyAA== [2026-01-11 10:14:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:44:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyNjgyQjVBMEU5MTlFMEMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyNjgyQjVBMEU5MTlFMEMwAA==", "timestamp": "1768106642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:14:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:14:04] [INFO] Sending instructions to 917202000200 [2026-01-11 10:14:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:14:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:14:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90dcd0dd8d2c4f6082296301a7a49572", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:14:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:14:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyNjgyQjVBMEU5MTlFMEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyNjgyQjVBMEU5MTlFMEMwAA==\",\"timestamp\":\"1768106642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:14:04+05:30"} [2026-01-11 10:14:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyNjgyQjVBMEU5MTlFMEMwAA== [2026-01-11 10:14:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:14:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyNjgyQjVBMEU5MTlFMEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyNjgyQjVBMEU5MTlFMEMwAA==\",\"timestamp\":\"1768106642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:14:07+05:30"} [2026-01-11 10:14:08] [DEBUG] Ignoring event: delivered [2026-01-11 10:14:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:44:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3RjM1OTNGOURBQ0M5RDAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3RjM1OTNGOURBQ0M5RDAyAA==", "timestamp": "1768106652", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:14:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:14:14] [INFO] Sending instructions to 917202000200 [2026-01-11 10:14:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:14:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:14:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "299b1b011e11462c8e4386484bd089df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:14:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:14:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3RjM1OTNGOURBQ0M5RDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3RjM1OTNGOURBQ0M5RDAyAA==\",\"timestamp\":\"1768106652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:14:14+05:30"} [2026-01-11 10:14:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3RjM1OTNGOURBQ0M5RDAyAA== [2026-01-11 10:14:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:14:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3RjM1OTNGOURBQ0M5RDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3RjM1OTNGOURBQ0M5RDAyAA==\",\"timestamp\":\"1768106652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:14:14+05:30"} [2026-01-11 10:14:15] [DEBUG] Ignoring event: delivered [2026-01-11 10:14:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:44:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwQTg0RTI1QUE4QUFFMDFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwQTg0RTI1QUE4QUFFMDFCAA==", "timestamp": "1768106664", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:14:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:14:26] [INFO] Sending instructions to 917202000200 [2026-01-11 10:14:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:14:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:14:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce9646a3a1fa473cb56bbb419aff340d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:14:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwQTg0RTI1QUE4QUFFMDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwQTg0RTI1QUE4QUFFMDFCAA==\",\"timestamp\":\"1768106664\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:14:27+05:30"} [2026-01-11 10:14:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwQTg0RTI1QUE4QUFFMDFCAA== [2026-01-11 10:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:14:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwQTg0RTI1QUE4QUFFMDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwQTg0RTI1QUE4QUFFMDFCAA==\",\"timestamp\":\"1768106664\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:14:27+05:30"} [2026-01-11 10:14:28] [DEBUG] Ignoring event: delivered [2026-01-11 10:15:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:45:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyNUE3QzFERTdFRDBCRjJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyNUE3QzFERTdFRDBCRjJGAA==", "timestamp": "1768106706", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:15:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:15:08] [INFO] Sending instructions to 917202000200 [2026-01-11 10:15:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:15:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:15:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3825888a19284095805b5bba183aa873", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:15:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:15:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyNUE3QzFERTdFRDBCRjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyNUE3QzFERTdFRDBCRjJGAA==\",\"timestamp\":\"1768106706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:15:12+05:30"} [2026-01-11 10:15:13] [DEBUG] Ignoring event: delivered [2026-01-11 10:15:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:15:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyNUE3QzFERTdFRDBCRjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyNUE3QzFERTdFRDBCRjJGAA==\",\"timestamp\":\"1768106706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:15:12+05:30"} [2026-01-11 10:15:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyNUE3QzFERTdFRDBCRjJGAA== [2026-01-11 10:15:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:45:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDN0E4NzJBMTZFMDMyMzY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDN0E4NzJBMTZFMDMyMzY0AA==", "timestamp": "1768106717", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:15:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:15:19] [INFO] Sending instructions to 917202000200 [2026-01-11 10:15:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:15:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:15:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88d2256ca1174199b82ae375f0adf5b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDN0E4NzJBMTZFMDMyMzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDN0E4NzJBMTZFMDMyMzY0AA==\",\"timestamp\":\"1768106717\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:15:19+05:30"} [2026-01-11 10:15:20] [DEBUG] Ignoring event: delivered [2026-01-11 10:15:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDN0E4NzJBMTZFMDMyMzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDN0E4NzJBMTZFMDMyMzY0AA==\",\"timestamp\":\"1768106717\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:15:22+05:30"} [2026-01-11 10:15:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDN0E4NzJBMTZFMDMyMzY0AA== [2026-01-11 10:15:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:45:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQjI5NUU5NjNGNjQ0OTZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQjI5NUU5NjNGNjQ0OTZDAA==", "timestamp": "1768106725", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:15:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:15:26] [INFO] Sending instructions to 917202000200 [2026-01-11 10:15:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:15:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:15:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45a0ad9f20c14cf994942cd29468eba3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:15:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQjI5NUU5NjNGNjQ0OTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQjI5NUU5NjNGNjQ0OTZDAA==\",\"timestamp\":\"1768106725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:15:27+05:30"} [2026-01-11 10:15:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQjI5NUU5NjNGNjQ0OTZDAA== [2026-01-11 10:15:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:15:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQjI5NUU5NjNGNjQ0OTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQjI5NUU5NjNGNjQ0OTZDAA==\",\"timestamp\":\"1768106725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:15:27+05:30"} [2026-01-11 10:15:29] [DEBUG] Ignoring event: delivered [2026-01-11 10:15:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:45:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0RDVDQ0MxRTRBNjc0RDk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0RDVDQ0MxRTRBNjc0RDk5AA==", "timestamp": "1768106740", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:15:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:15:42] [INFO] Sending instructions to 917202000200 [2026-01-11 10:15:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:15:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:15:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d4bf532f55a4762b7d5aa1f51bb0a18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:15:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:15:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0RDVDQ0MxRTRBNjc0RDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0RDVDQ0MxRTRBNjc0RDk5AA==\",\"timestamp\":\"1768106740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:15:43+05:30"} [2026-01-11 10:15:44] [DEBUG] Ignoring event: delivered [2026-01-11 10:15:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:15:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0RDVDQ0MxRTRBNjc0RDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0RDVDQ0MxRTRBNjc0RDk5AA==\",\"timestamp\":\"1768106740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:15:43+05:30"} [2026-01-11 10:15:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0RDVDQ0MxRTRBNjc0RDk5AA== [2026-01-11 10:15:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:45:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwQzlFMjlFOTFFMjk4QzE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwQzlFMjlFOTFFMjk4QzE0AA==", "timestamp": "1768106749", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:15:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:15:51] [INFO] Sending instructions to 917202000200 [2026-01-11 10:15:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:15:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:15:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed84a63a347d4d498b764055fc4f9a98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwQzlFMjlFOTFFMjk4QzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwQzlFMjlFOTFFMjk4QzE0AA==\",\"timestamp\":\"1768106749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:15:52+05:30"} [2026-01-11 10:15:53] [DEBUG] Ignoring event: delivered [2026-01-11 10:16:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:46:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERUNBNUNGNURCQ0UxODgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERUNBNUNGNURCQ0UxODgxAA==", "timestamp": "1768106763", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:16:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:16:05] [INFO] Sending instructions to 917202000200 [2026-01-11 10:16:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:16:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:16:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2e45274bba9444fa53afff51e585043", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:16:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:16:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERUNBNUNGNURCQ0UxODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERUNBNUNGNURCQ0UxODgxAA==\",\"timestamp\":\"1768106763\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:16:05+05:30"} [2026-01-11 10:16:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERUNBNUNGNURCQ0UxODgxAA== [2026-01-11 10:16:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:16:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERUNBNUNGNURCQ0UxODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERERUNBNUNGNURCQ0UxODgxAA==\",\"timestamp\":\"1768106763\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:16:07+05:30"} [2026-01-11 10:16:08] [DEBUG] Ignoring event: delivered [2026-01-11 10:16:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:46:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyQkI1NzZFQkI3MjQxM0NFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyQkI1NzZFQkI3MjQxM0NFAA==", "timestamp": "1768106780", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:16:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:16:22] [INFO] Sending instructions to 917202000200 [2026-01-11 10:16:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:16:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:16:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98abd51fb7cd4b1285ddc4a45beb54dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:16:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:16:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyQkI1NzZFQkI3MjQxM0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyQkI1NzZFQkI3MjQxM0NFAA==\",\"timestamp\":\"1768106780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:16:25+05:30"} [2026-01-11 10:16:26] [DEBUG] Ignoring event: delivered [2026-01-11 10:16:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:46:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxRTc1Q0E1QjVDMzk3M0MzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxRTc1Q0E1QjVDMzk3M0MzAA==", "timestamp": "1768106791", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:16:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:16:33] [INFO] Sending instructions to 917202000200 [2026-01-11 10:16:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:16:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:16:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e8b043c4e8d4b3e93032db20b194f5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:16:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxRTc1Q0E1QjVDMzk3M0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxRTc1Q0E1QjVDMzk3M0MzAA==\",\"timestamp\":\"1768106791\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:16:35+05:30"} [2026-01-11 10:16:35] [DEBUG] Ignoring event: delivered [2026-01-11 10:16:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxRTc1Q0E1QjVDMzk3M0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxRTc1Q0E1QjVDMzk3M0MzAA==\",\"timestamp\":\"1768106791\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:16:37+05:30"} [2026-01-11 10:16:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxRTc1Q0E1QjVDMzk3M0MzAA== [2026-01-11 10:16:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:46:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzNjJFRENDRUJBNTk2RTU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzNjJFRENDRUJBNTk2RTU4AA==", "timestamp": "1768106802", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:16:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:16:44] [INFO] Sending instructions to 917202000200 [2026-01-11 10:16:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:16:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:16:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c990530e47848beaad4e7d56d97bc0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:16:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:16:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzNjJFRENDRUJBNTk2RTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzNjJFRENDRUJBNTk2RTU4AA==\",\"timestamp\":\"1768106802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:16:45+05:30"} [2026-01-11 10:16:46] [DEBUG] Ignoring event: delivered [2026-01-11 10:16:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:16:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzNjJFRENDRUJBNTk2RTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzNjJFRENDRUJBNTk2RTU4AA==\",\"timestamp\":\"1768106802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:16:47+05:30"} [2026-01-11 10:16:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzNjJFRENDRUJBNTk2RTU4AA== [2026-01-11 10:16:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:46:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDOUI3NjQ3ODVEM0E4QTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDOUI3NjQ3ODVEM0E4QTYzAA==", "timestamp": "1768106815", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:16:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:16:57] [INFO] Sending instructions to 917202000200 [2026-01-11 10:16:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:16:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:16:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c5335d0060e4df8bbd9c8b679b1b43e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:16:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:16:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDOUI3NjQ3ODVEM0E4QTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDOUI3NjQ3ODVEM0E4QTYzAA==\",\"timestamp\":\"1768106815\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:16:58+05:30"} [2026-01-11 10:16:59] [DEBUG] Ignoring event: delivered [2026-01-11 10:17:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:47:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1ODdBRTBBRDcyREVDQUU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1ODdBRTBBRDcyREVDQUU2AA==", "timestamp": "1768106823", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:17:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:17:05] [INFO] Sending instructions to 917202000200 [2026-01-11 10:17:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:17:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:17:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f968b91845c6482bbcf2e7f4b5f9b84d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:17:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:17:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1ODdBRTBBRDcyREVDQUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1ODdBRTBBRDcyREVDQUU2AA==\",\"timestamp\":\"1768106823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:17:05+05:30"} [2026-01-11 10:17:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1ODdBRTBBRDcyREVDQUU2AA== [2026-01-11 10:17:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:17:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1ODdBRTBBRDcyREVDQUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1ODdBRTBBRDcyREVDQUU2AA==\",\"timestamp\":\"1768106823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:17:05+05:30"} [2026-01-11 10:17:06] [DEBUG] Ignoring event: delivered [2026-01-11 10:17:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:47:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RTkxRUUyN0FGMEI2OEVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RTkxRUUyN0FGMEI2OEVBAA==", "timestamp": "1768106829", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:17:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:17:11] [INFO] Sending instructions to 917202000200 [2026-01-11 10:17:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:17:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:17:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39f8e2541be84fc6b4b9056c9adfd77c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:17:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:17:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RTkxRUUyN0FGMEI2OEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RTkxRUUyN0FGMEI2OEVBAA==\",\"timestamp\":\"1768106829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:17:11+05:30"} [2026-01-11 10:17:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RTkxRUUyN0FGMEI2OEVBAA== [2026-01-11 10:17:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:17:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RTkxRUUyN0FGMEI2OEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RTkxRUUyN0FGMEI2OEVBAA==\",\"timestamp\":\"1768106829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:17:15+05:30"} [2026-01-11 10:17:15] [DEBUG] Ignoring event: delivered [2026-01-11 10:17:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:47:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEOEFDOEEyRUFDRjE4NUUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEOEFDOEEyRUFDRjE4NUUyAA==", "timestamp": "1768106869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:17:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:17:51] [INFO] Sending instructions to 917202000200 [2026-01-11 10:17:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:17:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:17:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a020e2761a9d417f87dbebbff27b20ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:17:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:17:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEOEFDOEEyRUFDRjE4NUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEOEFDOEEyRUFDRjE4NUUyAA==\",\"timestamp\":\"1768106869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:17:51+05:30"} [2026-01-11 10:17:52] [DEBUG] Ignoring event: delivered [2026-01-11 10:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:17:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEOEFDOEEyRUFDRjE4NUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEOEFDOEEyRUFDRjE4NUUyAA==\",\"timestamp\":\"1768106869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:17:52+05:30"} [2026-01-11 10:17:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEOEFDOEEyRUFDRjE4NUUyAA== [2026-01-11 10:18:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:48:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NzM3ODlEMjQzNEFCRDFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NzM3ODlEMjQzNEFCRDFGAA==", "timestamp": "1768106881", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:18:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:18:03] [INFO] Sending instructions to 917202000200 [2026-01-11 10:18:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:18:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:18:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e37701a14f344b6a9acc361dd1de621", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:18:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:18:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NzM3ODlEMjQzNEFCRDFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NzM3ODlEMjQzNEFCRDFGAA==\",\"timestamp\":\"1768106881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:18:04+05:30"} [2026-01-11 10:18:04] [DEBUG] Ignoring event: delivered [2026-01-11 10:18:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:18:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NzM3ODlEMjQzNEFCRDFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NzM3ODlEMjQzNEFCRDFGAA==\",\"timestamp\":\"1768106881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:18:04+05:30"} [2026-01-11 10:18:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NzM3ODlEMjQzNEFCRDFGAA== [2026-01-11 10:18:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:48:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQkYzMEE3NEVFQzIyNDRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQkYzMEE3NEVFQzIyNDRFAA==", "timestamp": "1768106895", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:18:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:18:17] [INFO] Sending instructions to 917202000200 [2026-01-11 10:18:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:18:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:18:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "447e50751be94903a3ed5b5a3048eaca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:18:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:18:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQkYzMEE3NEVFQzIyNDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyQkYzMEE3NEVFQzIyNDRFAA==\",\"timestamp\":\"1768106895\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:18:19+05:30"} [2026-01-11 10:18:19] [DEBUG] Ignoring event: delivered [2026-01-11 10:18:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:48:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGQjZENTI4Mzc3OTZFNEZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGQjZENTI4Mzc3OTZFNEZBAA==", "timestamp": "1768106910", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:18:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:18:32] [INFO] Sending instructions to 917202000200 [2026-01-11 10:18:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:18:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:18:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6e771ea405e4cd4a750db0a2a26532f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:18:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGQjZENTI4Mzc3OTZFNEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGQjZENTI4Mzc3OTZFNEZBAA==\",\"timestamp\":\"1768106910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:18:33+05:30"} [2026-01-11 10:18:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGQjZENTI4Mzc3OTZFNEZBAA== [2026-01-11 10:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:18:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGQjZENTI4Mzc3OTZFNEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGQjZENTI4Mzc3OTZFNEZBAA==\",\"timestamp\":\"1768106910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:18:33+05:30"} [2026-01-11 10:18:34] [DEBUG] Ignoring event: delivered [2026-01-11 10:18:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:48:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1NTY5MUY1MDc5RjMwNkFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1NTY5MUY1MDc5RjMwNkFBAA==", "timestamp": "1768106922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:18:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:18:44] [INFO] Sending instructions to 917202000200 [2026-01-11 10:18:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:18:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:18:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e597a012ec641e6b58dad09830c15af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:18:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:18:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1NTY5MUY1MDc5RjMwNkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1NTY5MUY1MDc5RjMwNkFBAA==\",\"timestamp\":\"1768106922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:18:44+05:30"} [2026-01-11 10:18:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1NTY5MUY1MDc5RjMwNkFBAA== [2026-01-11 10:18:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:18:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1NTY5MUY1MDc5RjMwNkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM1NTY5MUY1MDc5RjMwNkFBAA==\",\"timestamp\":\"1768106922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:18:44+05:30"} [2026-01-11 10:18:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:18:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:48:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MUQ0N0MyOUMzMEQxMEZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MUQ0N0MyOUMzMEQxMEZDAA==", "timestamp": "1768106933", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:18:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:18:55] [INFO] Sending instructions to 917202000200 [2026-01-11 10:18:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:18:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:18:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37eb6de4026c41dbb2a54680c53c5c22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:18:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:18:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MUQ0N0MyOUMzMEQxMEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MUQ0N0MyOUMzMEQxMEZDAA==\",\"timestamp\":\"1768106933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:18:56+05:30"} [2026-01-11 10:18:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MUQ0N0MyOUMzMEQxMEZDAA== [2026-01-11 10:19:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:18:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MUQ0N0MyOUMzMEQxMEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MUQ0N0MyOUMzMEQxMEZDAA==\",\"timestamp\":\"1768106933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:18:59+05:30"} [2026-01-11 10:19:00] [DEBUG] Ignoring event: delivered [2026-01-11 10:19:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:49:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQTM0NzU4RERENkM0MkJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQTM0NzU4RERENkM0MkJGAA==", "timestamp": "1768106940", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:19:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:19:02] [INFO] Sending instructions to 917202000200 [2026-01-11 10:19:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:19:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:19:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "822c44d856c04815ac09b9e9efc6099a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:19:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:19:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQTM0NzU4RERENkM0MkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQTM0NzU4RERENkM0MkJGAA==\",\"timestamp\":\"1768106940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:19:03+05:30"} [2026-01-11 10:19:04] [DEBUG] Ignoring event: delivered [2026-01-11 10:19:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:19:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQTM0NzU4RERENkM0MkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQTM0NzU4RERENkM0MkJGAA==\",\"timestamp\":\"1768106940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:19:03+05:30"} [2026-01-11 10:19:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQTM0NzU4RERENkM0MkJGAA== [2026-01-11 10:19:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:49:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFNjlGREY1MTA4Mjg2QkM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFNjlGREY1MTA4Mjg2QkM5AA==", "timestamp": "1768106976", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:19:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:19:38] [INFO] Sending instructions to 917202000200 [2026-01-11 10:19:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:19:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:19:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a4aed4d6ee744808e81ade48d57e544", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:19:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:19:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFNjlGREY1MTA4Mjg2QkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFNjlGREY1MTA4Mjg2QkM5AA==\",\"timestamp\":\"1768106976\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:19:38+05:30"} [2026-01-11 10:19:39] [DEBUG] Ignoring event: delivered [2026-01-11 10:19:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:19:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFNjlGREY1MTA4Mjg2QkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFNjlGREY1MTA4Mjg2QkM5AA==\",\"timestamp\":\"1768106976\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:19:38+05:30"} [2026-01-11 10:19:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZFNjlGREY1MTA4Mjg2QkM5AA== [2026-01-11 10:19:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:49:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRDY4RjE5MUZGNTFCMjRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRDY4RjE5MUZGNTFCMjRBAA==", "timestamp": "1768106982", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:19:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:19:43] [INFO] Sending instructions to 917202000200 [2026-01-11 10:19:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:19:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:19:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "576c81da203145f587568b0a98bcb3d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:19:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:19:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRDY4RjE5MUZGNTFCMjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRDY4RjE5MUZGNTFCMjRBAA==\",\"timestamp\":\"1768106982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:19:47+05:30"} [2026-01-11 10:19:47] [DEBUG] Ignoring event: delivered [2026-01-11 10:19:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:19:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRDY4RjE5MUZGNTFCMjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRDY4RjE5MUZGNTFCMjRBAA==\",\"timestamp\":\"1768106982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:19:47+05:30"} [2026-01-11 10:19:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRDY4RjE5MUZGNTFCMjRBAA== [2026-01-11 10:19:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:49:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQTZDMkVBQzZBQkE3RjA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQTZDMkVBQzZBQkE3RjA1AA==", "timestamp": "1768106987", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:19:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:19:49] [INFO] Sending instructions to 917202000200 [2026-01-11 10:19:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:19:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:19:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a089747c5b64be5a8d72a121082bd70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:19:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:19:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQTZDMkVBQzZBQkE3RjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQTZDMkVBQzZBQkE3RjA1AA==\",\"timestamp\":\"1768106987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:19:49+05:30"} [2026-01-11 10:19:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:19:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQTZDMkVBQzZBQkE3RjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQTZDMkVBQzZBQkE3RjA1AA==\",\"timestamp\":\"1768106987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:19:49+05:30"} [2026-01-11 10:19:50] [DEBUG] Ignoring event: delivered [2026-01-11 10:19:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQTZDMkVBQzZBQkE3RjA1AA== [2026-01-11 10:20:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:50:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFRkM1OUQxNDQ1QzI4NzM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFRkM1OUQxNDQ1QzI4NzM5AA==", "timestamp": "1768107023", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:20:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:20:25] [INFO] Sending instructions to 917202000200 [2026-01-11 10:20:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:20:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:20:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7a7129baffc41128374ce68b69afa63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:20:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFRkM1OUQxNDQ1QzI4NzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFRkM1OUQxNDQ1QzI4NzM5AA==\",\"timestamp\":\"1768107023\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:25+05:30"} [2026-01-11 10:20:26] [DEBUG] Ignoring event: delivered [2026-01-11 10:20:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFRkM1OUQxNDQ1QzI4NzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFRkM1OUQxNDQ1QzI4NzM5AA==\",\"timestamp\":\"1768107023\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:26+05:30"} [2026-01-11 10:20:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFRkM1OUQxNDQ1QzI4NzM5AA== [2026-01-11 10:20:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:50:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNjJCM0JCNTJBODAzNzM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNjJCM0JCNTJBODAzNzM5AA==", "timestamp": "1768107029", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:20:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:20:30] [INFO] Sending instructions to 917202000200 [2026-01-11 10:20:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:20:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:20:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cdc0e78c19046c3872470adce47e3a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:20:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNjJCM0JCNTJBODAzNzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNjJCM0JCNTJBODAzNzM5AA==\",\"timestamp\":\"1768107029\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:31+05:30"} [2026-01-11 10:20:32] [DEBUG] Ignoring event: delivered [2026-01-11 10:20:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNjJCM0JCNTJBODAzNzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNjJCM0JCNTJBODAzNzM5AA==\",\"timestamp\":\"1768107029\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:31+05:30"} [2026-01-11 10:20:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNjJCM0JCNTJBODAzNzM5AA== [2026-01-11 10:20:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:50:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ExRDZBNDk4RjkwODUyN0IxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ExRDZBNDk4RjkwODUyN0IxAA==", "timestamp": "1768107034", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:20:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:20:36] [INFO] Sending instructions to 917202000200 [2026-01-11 10:20:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:20:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:20:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a22928dbe6740e99f0042625ae6f3b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:20:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ExRDZBNDk4RjkwODUyN0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ExRDZBNDk4RjkwODUyN0IxAA==\",\"timestamp\":\"1768107034\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:37+05:30"} [2026-01-11 10:20:37] [DEBUG] Ignoring event: delivered [2026-01-11 10:20:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ExRDZBNDk4RjkwODUyN0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ExRDZBNDk4RjkwODUyN0IxAA==\",\"timestamp\":\"1768107034\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:40+05:30"} [2026-01-11 10:20:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ExRDZBNDk4RjkwODUyN0IxAA== [2026-01-11 10:20:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:50:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMEVBNzQ0NTNCQ0Y3NjBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMEVBNzQ0NTNCQ0Y3NjBFAA==", "timestamp": "1768107039", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:20:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:20:41] [INFO] Sending instructions to 917202000200 [2026-01-11 10:20:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:20:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:20:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e7f255c1e7a4a72b0dcb5ce48d573b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:20:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMEVBNzQ0NTNCQ0Y3NjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMEVBNzQ0NTNCQ0Y3NjBFAA==\",\"timestamp\":\"1768107039\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:41+05:30"} [2026-01-11 10:20:42] [DEBUG] Ignoring event: delivered [2026-01-11 10:20:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMEVBNzQ0NTNCQ0Y3NjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMEVBNzQ0NTNCQ0Y3NjBFAA==\",\"timestamp\":\"1768107039\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:42+05:30"} [2026-01-11 10:20:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMEVBNzQ0NTNCQ0Y3NjBFAA== [2026-01-11 10:20:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:50:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBQUM2M0M5NTRCMTA2NUNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBQUM2M0M5NTRCMTA2NUNDAA==", "timestamp": "1768107045", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:20:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:20:47] [INFO] Sending instructions to 917202000200 [2026-01-11 10:20:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:20:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:20:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df4f1ab48fb848a8a2771942ab278747", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:20:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBQUM2M0M5NTRCMTA2NUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBQUM2M0M5NTRCMTA2NUNDAA==\",\"timestamp\":\"1768107045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:51+05:30"} [2026-01-11 10:20:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBQUM2M0M5NTRCMTA2NUNDAA== [2026-01-11 10:20:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBQUM2M0M5NTRCMTA2NUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBQUM2M0M5NTRCMTA2NUNDAA==\",\"timestamp\":\"1768107045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:51+05:30"} [2026-01-11 10:20:51] [DEBUG] Ignoring event: delivered [2026-01-11 10:20:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:50:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExNkZFRjlDOURGOUE0OEFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExNkZFRjlDOURGOUE0OEFCAA==", "timestamp": "1768107051", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:20:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:20:53] [INFO] Sending instructions to 917202000200 [2026-01-11 10:20:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:20:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:20:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83055713b8e94a6881a77311869b922e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:20:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExNkZFRjlDOURGOUE0OEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExNkZFRjlDOURGOUE0OEFCAA==\",\"timestamp\":\"1768107051\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:53+05:30"} [2026-01-11 10:20:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExNkZFRjlDOURGOUE0OEFCAA== [2026-01-11 10:20:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:20:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExNkZFRjlDOURGOUE0OEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExNkZFRjlDOURGOUE0OEFCAA==\",\"timestamp\":\"1768107051\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:20:57+05:30"} [2026-01-11 10:20:57] [DEBUG] Ignoring event: delivered [2026-01-11 10:21:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:51:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFMDVERjVCRkVCRUExN0Y3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFMDVERjVCRkVCRUExN0Y3AA==", "timestamp": "1768107087", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:21:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:21:29] [INFO] Sending instructions to 917202000200 [2026-01-11 10:21:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:21:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:21:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3926569505c4cbf8d1a20f7c6b05b77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:21:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:21:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFMDVERjVCRkVCRUExN0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFMDVERjVCRkVCRUExN0Y3AA==\",\"timestamp\":\"1768107087\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:21:29+05:30"} [2026-01-11 10:21:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFMDVERjVCRkVCRUExN0Y3AA== [2026-01-11 10:21:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:21:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFMDVERjVCRkVCRUExN0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFMDVERjVCRkVCRUExN0Y3AA==\",\"timestamp\":\"1768107087\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:21:29+05:30"} [2026-01-11 10:21:30] [DEBUG] Ignoring event: delivered [2026-01-11 10:21:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:51:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4OEQ1MzE4REE1MjI5QTE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4OEQ1MzE4REE1MjI5QTE3AA==", "timestamp": "1768107093", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:21:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:21:35] [INFO] Sending instructions to 917202000200 [2026-01-11 10:21:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:21:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:21:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea474c538d0f49b1b42c7cdf98ab76b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:21:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4OEQ1MzE4REE1MjI5QTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4OEQ1MzE4REE1MjI5QTE3AA==\",\"timestamp\":\"1768107093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:21:35+05:30"} [2026-01-11 10:21:36] [DEBUG] Ignoring event: delivered [2026-01-11 10:21:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4OEQ1MzE4REE1MjI5QTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4OEQ1MzE4REE1MjI5QTE3AA==\",\"timestamp\":\"1768107093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:21:39+05:30"} [2026-01-11 10:21:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4OEQ1MzE4REE1MjI5QTE3AA== [2026-01-11 10:21:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:51:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUxQjdBMDlCRTVDNDEwNEFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUxQjdBMDlCRTVDNDEwNEFBAA==", "timestamp": "1768107098", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:21:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:21:40] [INFO] Sending instructions to 917202000200 [2026-01-11 10:21:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:21:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:21:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00bf8777b10f435fab4fee33ff95152c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:21:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUxQjdBMDlCRTVDNDEwNEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUxQjdBMDlCRTVDNDEwNEFBAA==\",\"timestamp\":\"1768107098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:21:41+05:30"} [2026-01-11 10:21:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUxQjdBMDlCRTVDNDEwNEFBAA== [2026-01-11 10:21:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUxQjdBMDlCRTVDNDEwNEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUxQjdBMDlCRTVDNDEwNEFBAA==\",\"timestamp\":\"1768107098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:21:44+05:30"} [2026-01-11 10:21:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:22:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:52:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MDc5NDlFOTQ4RDQ2RDUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MDc5NDlFOTQ4RDQ2RDUyAA==", "timestamp": "1768107134", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:22:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:22:16] [INFO] Sending instructions to 917202000200 [2026-01-11 10:22:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:22:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:22:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65d32cd997394a80859f7f4a86a43c92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:22:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:22:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MDc5NDlFOTQ4RDQ2RDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MDc5NDlFOTQ4RDQ2RDUyAA==\",\"timestamp\":\"1768107134\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:22:17+05:30"} [2026-01-11 10:22:18] [DEBUG] Ignoring event: delivered [2026-01-11 10:22:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:22:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MDc5NDlFOTQ4RDQ2RDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MDc5NDlFOTQ4RDQ2RDUyAA==\",\"timestamp\":\"1768107134\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:22:17+05:30"} [2026-01-11 10:22:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MDc5NDlFOTQ4RDQ2RDUyAA== [2026-01-11 10:22:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:52:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNDMxOEUwQ0FERUY3MzQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNDMxOEUwQ0FERUY3MzQyAA==", "timestamp": "1768107140", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:22:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:22:21] [INFO] Sending instructions to 917202000200 [2026-01-11 10:22:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:22:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:22:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e9b86d679574451860f90618ead5cee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:22:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNDMxOEUwQ0FERUY3MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNDMxOEUwQ0FERUY3MzQyAA==\",\"timestamp\":\"1768107140\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:22:22+05:30"} [2026-01-11 10:22:22] [DEBUG] Ignoring event: delivered [2026-01-11 10:22:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNDMxOEUwQ0FERUY3MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNDMxOEUwQ0FERUY3MzQyAA==\",\"timestamp\":\"1768107140\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:22:23+05:30"} [2026-01-11 10:22:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFNDMxOEUwQ0FERUY3MzQyAA== [2026-01-11 10:22:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:52:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NEI0NDdGNDQzRDk4REMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NEI0NDdGNDQzRDk4REMzAA==", "timestamp": "1768107145", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:22:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:22:27] [INFO] Sending instructions to 917202000200 [2026-01-11 10:22:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:22:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:22:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "707851aff59849139f4af74d33017a02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:22:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:22:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NEI0NDdGNDQzRDk4REMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NEI0NDdGNDQzRDk4REMzAA==\",\"timestamp\":\"1768107145\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:22:28+05:30"} [2026-01-11 10:22:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NEI0NDdGNDQzRDk4REMzAA== [2026-01-11 10:22:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:22:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NEI0NDdGNDQzRDk4REMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NEI0NDdGNDQzRDk4REMzAA==\",\"timestamp\":\"1768107145\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:22:33+05:30"} [2026-01-11 10:22:33] [DEBUG] Ignoring event: delivered [2026-01-11 10:23:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:53:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JERUI2QTVFRDJERkE0NUZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JERUI2QTVFRDJERkE0NUZDAA==", "timestamp": "1768107182", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:23:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:23:04] [INFO] Sending instructions to 917202000200 [2026-01-11 10:23:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:23:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:23:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87c83d69829541e9b60bb5a3a6fd09d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:23:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:53:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxNDY5RjVGMTBFMURERDZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxNDY5RjVGMTBFMURERDZFAA==", "timestamp": "1768107188", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:23:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:23:09] [INFO] Sending instructions to 917202000200 [2026-01-11 10:23:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:23:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:23:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JERUI2QTVFRDJERkE0NUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JERUI2QTVFRDJERkE0NUZDAA==\",\"timestamp\":\"1768107182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:09+05:30"} [2026-01-11 10:23:09] [DEBUG] Ignoring event: delivered [2026-01-11 10:23:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cab25c0dfb4d4a56a66c16ebb69ebb02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:23:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxNDY5RjVGMTBFMURERDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxNDY5RjVGMTBFMURERDZFAA==\",\"timestamp\":\"1768107188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:10+05:30"} [2026-01-11 10:23:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxNDY5RjVGMTBFMURERDZFAA== [2026-01-11 10:23:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JERUI2QTVFRDJERkE0NUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JERUI2QTVFRDJERkE0NUZDAA==\",\"timestamp\":\"1768107182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:10+05:30"} [2026-01-11 10:23:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JERUI2QTVFRDJERkE0NUZDAA== [2026-01-11 10:23:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxNDY5RjVGMTBFMURERDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxNDY5RjVGMTBFMURERDZFAA==\",\"timestamp\":\"1768107188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:12+05:30"} [2026-01-11 10:23:12] [DEBUG] Ignoring event: delivered [2026-01-11 10:23:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:53:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MDM0Nzk2MTA0N0IxRUNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MDM0Nzk2MTA0N0IxRUNGAA==", "timestamp": "1768107193", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:23:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:23:15] [INFO] Sending instructions to 917202000200 [2026-01-11 10:23:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:23:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:23:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "197a5b0513a2436d9b18400c3755fabf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:23:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MDM0Nzk2MTA0N0IxRUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MDM0Nzk2MTA0N0IxRUNGAA==\",\"timestamp\":\"1768107193\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:17+05:30"} [2026-01-11 10:23:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MDM0Nzk2MTA0N0IxRUNGAA== [2026-01-11 10:23:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MDM0Nzk2MTA0N0IxRUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MDM0Nzk2MTA0N0IxRUNGAA==\",\"timestamp\":\"1768107193\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:17+05:30"} [2026-01-11 10:23:17] [DEBUG] Ignoring event: delivered [2026-01-11 10:23:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:53:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjExOUUzNThGOUJFNjU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjExOUUzNThGOUJFNjU2AA==", "timestamp": "1768107198", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:23:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:23:20] [INFO] Sending instructions to 917202000200 [2026-01-11 10:23:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:23:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:23:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abf8d550188144afa35beb71d6b98824", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:23:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjExOUUzNThGOUJFNjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjExOUUzNThGOUJFNjU2AA==\",\"timestamp\":\"1768107198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:22+05:30"} [2026-01-11 10:23:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjExOUUzNThGOUJFNjU2AA== [2026-01-11 10:23:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjExOUUzNThGOUJFNjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjExOUUzNThGOUJFNjU2AA==\",\"timestamp\":\"1768107198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:25+05:30"} [2026-01-11 10:23:26] [DEBUG] Ignoring event: delivered [2026-01-11 10:23:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:53:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RTM3NjBFMEVFQkQ1ODcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RTM3NjBFMEVFQkQ1ODcxAA==", "timestamp": "1768107235", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:23:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:23:57] [INFO] Sending instructions to 917202000200 [2026-01-11 10:23:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:23:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:23:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1234266a324949ffab84c96fd0330230", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:23:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RTM3NjBFMEVFQkQ1ODcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RTM3NjBFMEVFQkQ1ODcxAA==\",\"timestamp\":\"1768107235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:57+05:30"} [2026-01-11 10:23:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RTM3NjBFMEVFQkQ1ODcxAA== [2026-01-11 10:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:23:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RTM3NjBFMEVFQkQ1ODcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RTM3NjBFMEVFQkQ1ODcxAA==\",\"timestamp\":\"1768107235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:23:59+05:30"} [2026-01-11 10:23:59] [DEBUG] Ignoring event: delivered [2026-01-11 10:24:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:54:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OTYxMkI0MEU1NTNERjA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OTYxMkI0MEU1NTNERjA5AA==", "timestamp": "1768107241", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:24:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:24:03] [INFO] Sending instructions to 917202000200 [2026-01-11 10:24:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:24:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:24:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "244283986dd943d99e1d0220771add57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OTYxMkI0MEU1NTNERjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OTYxMkI0MEU1NTNERjA5AA==\",\"timestamp\":\"1768107241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:24:05+05:30"} [2026-01-11 10:24:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OTYxMkI0MEU1NTNERjA5AA== [2026-01-11 10:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OTYxMkI0MEU1NTNERjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OTYxMkI0MEU1NTNERjA5AA==\",\"timestamp\":\"1768107241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:24:05+05:30"} [2026-01-11 10:24:05] [DEBUG] Ignoring event: delivered [2026-01-11 10:24:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:54:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyMjE0RjlEQzk0RDNCRkE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyMjE0RjlEQzk0RDNCRkE4AA==", "timestamp": "1768107246", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:24:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:24:08] [INFO] Sending instructions to 917202000200 [2026-01-11 10:24:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:24:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:24:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d9c1a77084b4193bf9c656f0082a5d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:24:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyMjE0RjlEQzk0RDNCRkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyMjE0RjlEQzk0RDNCRkE4AA==\",\"timestamp\":\"1768107246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:24:09+05:30"} [2026-01-11 10:24:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyMjE0RjlEQzk0RDNCRkE4AA== [2026-01-11 10:24:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:54:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGNkNFODI3QjdEMDI2MjFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGNkNFODI3QjdEMDI2MjFCAA==", "timestamp": "1768107251", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:24:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:24:13] [INFO] Sending instructions to 917202000200 [2026-01-11 10:24:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:24:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:24:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee72b9aae49242cdab0f73d7731ce388", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:24:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyMjE0RjlEQzk0RDNCRkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyMjE0RjlEQzk0RDNCRkE4AA==\",\"timestamp\":\"1768107246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:24:13+05:30"} [2026-01-11 10:24:14] [DEBUG] Ignoring event: delivered [2026-01-11 10:24:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGNkNFODI3QjdEMDI2MjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGNkNFODI3QjdEMDI2MjFCAA==\",\"timestamp\":\"1768107251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:24:13+05:30"} [2026-01-11 10:24:14] [DEBUG] Ignoring event: delivered [2026-01-11 10:24:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGNkNFODI3QjdEMDI2MjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGNkNFODI3QjdEMDI2MjFCAA==\",\"timestamp\":\"1768107251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:24:15+05:30"} [2026-01-11 10:24:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGNkNFODI3QjdEMDI2MjFCAA== [2026-01-11 10:24:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:54:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTE1MjQ4QTkwRDhDNkEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTE1MjQ4QTkwRDhDNkEwAA==", "timestamp": "1768107287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:24:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:24:49] [INFO] Sending instructions to 917202000200 [2026-01-11 10:24:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:24:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:24:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7317e2ed45d94011a95482fd81bcb3ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:24:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTE1MjQ4QTkwRDhDNkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTE1MjQ4QTkwRDhDNkEwAA==\",\"timestamp\":\"1768107287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:24:53+05:30"} [2026-01-11 10:24:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTE1MjQ4QTkwRDhDNkEwAA== [2026-01-11 10:24:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTE1MjQ4QTkwRDhDNkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTE1MjQ4QTkwRDhDNkEwAA==\",\"timestamp\":\"1768107287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:24:53+05:30"} [2026-01-11 10:24:54] [DEBUG] Ignoring event: delivered [2026-01-11 10:24:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:54:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2MDZEMzk2QjhCMkE1QkE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2MDZEMzk2QjhCMkE1QkE2AA==", "timestamp": "1768107294", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:24:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:24:56] [INFO] Sending instructions to 917202000200 [2026-01-11 10:24:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:24:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:24:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf292bd572a448d9bf5a71cd3dff06ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2MDZEMzk2QjhCMkE1QkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2MDZEMzk2QjhCMkE1QkE2AA==\",\"timestamp\":\"1768107294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:24:59+05:30"} [2026-01-11 10:25:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2MDZEMzk2QjhCMkE1QkE2AA== [2026-01-11 10:25:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:55:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5QUFFNjY4OEI5NURDRTgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5QUFFNjY4OEI5NURDRTgzAA==", "timestamp": "1768107300", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:25:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:25:02] [INFO] Sending instructions to 917202000200 [2026-01-11 10:25:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:25:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:25:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "184626510a604409b988bb2641f000fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:25:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:24:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2MDZEMzk2QjhCMkE1QkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2MDZEMzk2QjhCMkE1QkE2AA==\",\"timestamp\":\"1768107294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:25:02+05:30"} [2026-01-11 10:25:03] [DEBUG] Ignoring event: delivered [2026-01-11 10:25:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5QUFFNjY4OEI5NURDRTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5QUFFNjY4OEI5NURDRTgzAA==\",\"timestamp\":\"1768107300\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:25:03+05:30"} [2026-01-11 10:25:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5QUFFNjY4OEI5NURDRTgzAA== [2026-01-11 10:25:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5QUFFNjY4OEI5NURDRTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5QUFFNjY4OEI5NURDRTgzAA==\",\"timestamp\":\"1768107300\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:25:03+05:30"} [2026-01-11 10:25:03] [DEBUG] Ignoring event: delivered [2026-01-11 10:25:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:55:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQzFFNjk2NzU3OTY4Njg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQzFFNjk2NzU3OTY4Njg4AA==", "timestamp": "1768107336", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:25:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:25:38] [INFO] Sending instructions to 917202000200 [2026-01-11 10:25:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:25:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:25:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9183f2b8b37f4357a418688fe46e9970", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQzFFNjk2NzU3OTY4Njg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQzFFNjk2NzU3OTY4Njg4AA==\",\"timestamp\":\"1768107336\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:25:39+05:30"} [2026-01-11 10:25:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQzFFNjk2NzU3OTY4Njg4AA== [2026-01-11 10:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQzFFNjk2NzU3OTY4Njg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQzFFNjk2NzU3OTY4Njg4AA==\",\"timestamp\":\"1768107336\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:25:39+05:30"} [2026-01-11 10:25:39] [DEBUG] Ignoring event: delivered [2026-01-11 10:25:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:55:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQURDRjM1ODk1RDYxN0E4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQURDRjM1ODk1RDYxN0E4AA==", "timestamp": "1768107342", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:25:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:25:44] [INFO] Sending instructions to 917202000200 [2026-01-11 10:25:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:25:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:25:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b61cc9850f141468804b5db04d0e298", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:25:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:25:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQURDRjM1ODk1RDYxN0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQURDRjM1ODk1RDYxN0E4AA==\",\"timestamp\":\"1768107342\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:25:44+05:30"} [2026-01-11 10:25:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQURDRjM1ODk1RDYxN0E4AA== [2026-01-11 10:25:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:25:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQURDRjM1ODk1RDYxN0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzQURDRjM1ODk1RDYxN0E4AA==\",\"timestamp\":\"1768107342\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:25:44+05:30"} [2026-01-11 10:25:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:25:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:55:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MkJBM0QyNTBFMDY0RDc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MkJBM0QyNTBFMDY0RDc5AA==", "timestamp": "1768107347", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:25:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:25:49] [INFO] Sending instructions to 917202000200 [2026-01-11 10:25:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:25:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:25:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cda6ffce29974abd9dbf039b57316459", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:25:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MkJBM0QyNTBFMDY0RDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MkJBM0QyNTBFMDY0RDc5AA==\",\"timestamp\":\"1768107347\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:25:53+05:30"} [2026-01-11 10:25:54] [DEBUG] Ignoring event: delivered [2026-01-11 10:25:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MkJBM0QyNTBFMDY0RDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MkJBM0QyNTBFMDY0RDc5AA==\",\"timestamp\":\"1768107347\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:25:54+05:30"} [2026-01-11 10:25:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5MkJBM0QyNTBFMDY0RDc5AA== [2026-01-11 10:26:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:56:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjI1MzhDQkI1NUMwOTgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjI1MzhDQkI1NUMwOTgyAA==", "timestamp": "1768107383", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:26:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:26:25] [INFO] Sending instructions to 917202000200 [2026-01-11 10:26:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:26:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:26:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9aa8c11468b54dc696ad00da318b9f95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:26:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjI1MzhDQkI1NUMwOTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjI1MzhDQkI1NUMwOTgyAA==\",\"timestamp\":\"1768107383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:25+05:30"} [2026-01-11 10:26:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjI1MzhDQkI1NUMwOTgyAA== [2026-01-11 10:26:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjI1MzhDQkI1NUMwOTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJERjI1MzhDQkI1NUMwOTgyAA==\",\"timestamp\":\"1768107383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:25+05:30"} [2026-01-11 10:26:26] [DEBUG] Ignoring event: delivered [2026-01-11 10:26:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:56:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCN0IyRjE5OUQ0MENGN0FDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCN0IyRjE5OUQ0MENGN0FDAA==", "timestamp": "1768107389", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:26:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:26:31] [INFO] Sending instructions to 917202000200 [2026-01-11 10:26:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:26:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:26:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe1be5c33b9b43e5ae82a1b255cd3ca1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:26:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCN0IyRjE5OUQ0MENGN0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCN0IyRjE5OUQ0MENGN0FDAA==\",\"timestamp\":\"1768107389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:31+05:30"} [2026-01-11 10:26:32] [DEBUG] Ignoring event: delivered [2026-01-11 10:26:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCN0IyRjE5OUQ0MENGN0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCN0IyRjE5OUQ0MENGN0FDAA==\",\"timestamp\":\"1768107389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:31+05:30"} [2026-01-11 10:26:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCN0IyRjE5OUQ0MENGN0FDAA== [2026-01-11 10:26:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:56:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyQURCQzYxNDM1MzZFMkIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyQURCQzYxNDM1MzZFMkIwAA==", "timestamp": "1768107395", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:26:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:26:36] [INFO] Sending instructions to 917202000200 [2026-01-11 10:26:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:26:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:26:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c0cf1227498445694171413994043c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:26:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyQURCQzYxNDM1MzZFMkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyQURCQzYxNDM1MzZFMkIwAA==\",\"timestamp\":\"1768107395\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:37+05:30"} [2026-01-11 10:26:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyQURCQzYxNDM1MzZFMkIwAA== [2026-01-11 10:26:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyQURCQzYxNDM1MzZFMkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyQURCQzYxNDM1MzZFMkIwAA==\",\"timestamp\":\"1768107395\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:37+05:30"} [2026-01-11 10:26:37] [DEBUG] Ignoring event: delivered [2026-01-11 10:26:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:56:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RTM5QUQ4QzAzRUEyOUUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RTM5QUQ4QzAzRUEyOUUwAA==", "timestamp": "1768107400", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:26:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:26:42] [INFO] Sending instructions to 917202000200 [2026-01-11 10:26:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:26:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:26:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed4ae2b0513e49a7826f0f0e1f981e5e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:26:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RTM5QUQ4QzAzRUEyOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RTM5QUQ4QzAzRUEyOUUwAA==\",\"timestamp\":\"1768107400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:42+05:30"} [2026-01-11 10:26:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RTM5QUQ4QzAzRUEyOUUwAA== [2026-01-11 10:26:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RTM5QUQ4QzAzRUEyOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RTM5QUQ4QzAzRUEyOUUwAA==\",\"timestamp\":\"1768107400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:43+05:30"} [2026-01-11 10:26:44] [DEBUG] Ignoring event: delivered [2026-01-11 10:26:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:56:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRDEwNzBEM0RFODRGOUY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRDEwNzBEM0RFODRGOUY3AA==", "timestamp": "1768107406", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:26:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:26:47] [INFO] Sending instructions to 917202000200 [2026-01-11 10:26:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:26:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:26:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bfd62db24d748c1a9d262203fb20d7b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:26:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRDEwNzBEM0RFODRGOUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRDEwNzBEM0RFODRGOUY3AA==\",\"timestamp\":\"1768107406\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:48+05:30"} [2026-01-11 10:26:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRDEwNzBEM0RFODRGOUY3AA== [2026-01-11 10:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRDEwNzBEM0RFODRGOUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRDEwNzBEM0RFODRGOUY3AA==\",\"timestamp\":\"1768107406\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:48+05:30"} [2026-01-11 10:26:49] [DEBUG] Ignoring event: delivered [2026-01-11 10:26:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:56:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNzU5MDdCMEZBNjJGRUMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNzU5MDdCMEZBNjJGRUMzAA==", "timestamp": "1768107411", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:26:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:26:53] [INFO] Sending instructions to 917202000200 [2026-01-11 10:26:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:26:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:26:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1e0fa26e1934841bb269fba13c2f5da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:26:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNzU5MDdCMEZBNjJGRUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNzU5MDdCMEZBNjJGRUMzAA==\",\"timestamp\":\"1768107411\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:54+05:30"} [2026-01-11 10:26:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNzU5MDdCMEZBNjJGRUMzAA== [2026-01-11 10:26:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNzU5MDdCMEZBNjJGRUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNzU5MDdCMEZBNjJGRUMzAA==\",\"timestamp\":\"1768107411\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:26:54+05:30"} [2026-01-11 10:26:55] [DEBUG] Ignoring event: delivered [2026-01-11 10:26:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:56:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2M0ZEQ0QzRDMwNEQ1OTZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2M0ZEQ0QzRDMwNEQ1OTZGAA==", "timestamp": "1768107417", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:26:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:26:59] [INFO] Sending instructions to 917202000200 [2026-01-11 10:26:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:26:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:26:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21ef4f2c1329443a8311e1601155712d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:27:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:57:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNjYxRkZGNUNDQUE0ODMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNjYxRkZGNUNDQUE0ODMxAA==", "timestamp": "1768107423", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:27:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:27:05] [INFO] Sending instructions to 917202000200 [2026-01-11 10:27:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:27:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:27:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cf6987f50ed4ab28b4235a029fd4b16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:27:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2M0ZEQ0QzRDMwNEQ1OTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2M0ZEQ0QzRDMwNEQ1OTZGAA==\",\"timestamp\":\"1768107417\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:05+05:30"} [2026-01-11 10:27:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2M0ZEQ0QzRDMwNEQ1OTZGAA== [2026-01-11 10:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:27:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNjYxRkZGNUNDQUE0ODMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNjYxRkZGNUNDQUE0ODMxAA==\",\"timestamp\":\"1768107423\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:05+05:30"} [2026-01-11 10:27:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNjYxRkZGNUNDQUE0ODMxAA== [2026-01-11 10:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:27:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNjYxRkZGNUNDQUE0ODMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNjYxRkZGNUNDQUE0ODMxAA==\",\"timestamp\":\"1768107423\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:05+05:30"} [2026-01-11 10:27:06] [DEBUG] Ignoring event: delivered [2026-01-11 10:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2M0ZEQ0QzRDMwNEQ1OTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2M0ZEQ0QzRDMwNEQ1OTZGAA==\",\"timestamp\":\"1768107417\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:05+05:30"} [2026-01-11 10:27:06] [DEBUG] Ignoring event: delivered [2026-01-11 10:27:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:57:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3N0I1NjI5MjE0M0NGRTREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3N0I1NjI5MjE0M0NGRTREAA==", "timestamp": "1768107429", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:27:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:27:10] [INFO] Sending instructions to 917202000200 [2026-01-11 10:27:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:27:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:27:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82ff270523944f2eb01dafc7f347cb3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:27:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:27:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3N0I1NjI5MjE0M0NGRTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3N0I1NjI5MjE0M0NGRTREAA==\",\"timestamp\":\"1768107429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:10+05:30"} [2026-01-11 10:27:11] [DEBUG] Ignoring event: delivered [2026-01-11 10:27:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:27:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3N0I1NjI5MjE0M0NGRTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3N0I1NjI5MjE0M0NGRTREAA==\",\"timestamp\":\"1768107429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:10+05:30"} [2026-01-11 10:27:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3N0I1NjI5MjE0M0NGRTREAA== [2026-01-11 10:27:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:57:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMEYyRURGRTI0MzIwM0Y2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMEYyRURGRTI0MzIwM0Y2AA==", "timestamp": "1768107464", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:27:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:27:46] [INFO] Sending instructions to 917202000200 [2026-01-11 10:27:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:27:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:27:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1f6506643c340c6aea828cea4e147ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:27:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:27:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMEYyRURGRTI0MzIwM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMEYyRURGRTI0MzIwM0Y2AA==\",\"timestamp\":\"1768107464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:50+05:30"} [2026-01-11 10:27:50] [DEBUG] Ignoring event: delivered [2026-01-11 10:27:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:27:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMEYyRURGRTI0MzIwM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMEYyRURGRTI0MzIwM0Y2AA==\",\"timestamp\":\"1768107464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:50+05:30"} [2026-01-11 10:27:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMEYyRURGRTI0MzIwM0Y2AA== [2026-01-11 10:27:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:57:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MkREMzVEREFFMkY3NkY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MkREMzVEREFFMkY3NkY3AA==", "timestamp": "1768107470", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:27:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:27:51] [INFO] Sending instructions to 917202000200 [2026-01-11 10:27:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:27:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:27:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf7b2c97989a492a808d93449a62c1a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:27:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:27:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MkREMzVEREFFMkY3NkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MkREMzVEREFFMkY3NkY3AA==\",\"timestamp\":\"1768107470\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:55+05:30"} [2026-01-11 10:27:55] [DEBUG] Ignoring event: delivered [2026-01-11 10:27:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:27:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MkREMzVEREFFMkY3NkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MkREMzVEREFFMkY3NkY3AA==\",\"timestamp\":\"1768107470\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:27:55+05:30"} [2026-01-11 10:27:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I0MkREMzVEREFFMkY3NkY3AA== [2026-01-11 10:28:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:58:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxOEE0ODZEREMwODExQ0MzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxOEE0ODZEREMwODExQ0MzAA==", "timestamp": "1768107506", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:28:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:28:28] [INFO] Sending instructions to 917202000200 [2026-01-11 10:28:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:28:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:28:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4898d18a85c54a8d916baa940681729e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:28:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:28:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxOEE0ODZEREMwODExQ0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxOEE0ODZEREMwODExQ0MzAA==\",\"timestamp\":\"1768107506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:28:28+05:30"} [2026-01-11 10:28:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxOEE0ODZEREMwODExQ0MzAA== [2026-01-11 10:28:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:28:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxOEE0ODZEREMwODExQ0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxOEE0ODZEREMwODExQ0MzAA==\",\"timestamp\":\"1768107506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:28:28+05:30"} [2026-01-11 10:28:29] [DEBUG] Ignoring event: delivered [2026-01-11 10:28:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:58:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgzQzMxNDAwMUZGRDYyRjkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgzQzMxNDAwMUZGRDYyRjkxAA==", "timestamp": "1768107511", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:28:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:28:33] [INFO] Sending instructions to 917202000200 [2026-01-11 10:28:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:28:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:28:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edb5f8b5ccd946ae80e70e97ee244f3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:28:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:28:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgzQzMxNDAwMUZGRDYyRjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgzQzMxNDAwMUZGRDYyRjkxAA==\",\"timestamp\":\"1768107511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:28:33+05:30"} [2026-01-11 10:28:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgzQzMxNDAwMUZGRDYyRjkxAA== [2026-01-11 10:28:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:28:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgzQzMxNDAwMUZGRDYyRjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgzQzMxNDAwMUZGRDYyRjkxAA==\",\"timestamp\":\"1768107511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:28:34+05:30"} [2026-01-11 10:28:35] [DEBUG] Ignoring event: delivered [2026-01-11 10:28:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:58:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFRjczRTgxRkJFOEM5QTRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFRjczRTgxRkJFOEM5QTRCAA==", "timestamp": "1768107517", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:28:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:28:39] [INFO] Sending instructions to 917202000200 [2026-01-11 10:28:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:28:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:28:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7fb4343140a4fbab32035aedee75af0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:28:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:28:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFRjczRTgxRkJFOEM5QTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFRjczRTgxRkJFOEM5QTRCAA==\",\"timestamp\":\"1768107517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:28:39+05:30"} [2026-01-11 10:28:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFRjczRTgxRkJFOEM5QTRCAA== [2026-01-11 10:28:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:28:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFRjczRTgxRkJFOEM5QTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFRjczRTgxRkJFOEM5QTRCAA==\",\"timestamp\":\"1768107517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:28:40+05:30"} [2026-01-11 10:28:41] [DEBUG] Ignoring event: delivered [2026-01-11 10:29:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:59:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzMkYwQUUwMkY5NkQ0QTc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzMkYwQUUwMkY5NkQ0QTc5AA==", "timestamp": "1768107554", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:29:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:29:15] [INFO] Sending instructions to 917202000200 [2026-01-11 10:29:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:29:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:29:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78042dc6db724215b7a03abec06b492d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:29:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzMkYwQUUwMkY5NkQ0QTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzMkYwQUUwMkY5NkQ0QTc5AA==\",\"timestamp\":\"1768107554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:29:16+05:30"} [2026-01-11 10:29:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzMkYwQUUwMkY5NkQ0QTc5AA== [2026-01-11 10:29:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzMkYwQUUwMkY5NkQ0QTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzMkYwQUUwMkY5NkQ0QTc5AA==\",\"timestamp\":\"1768107554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:29:16+05:30"} [2026-01-11 10:29:17] [DEBUG] Ignoring event: delivered [2026-01-11 10:29:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:59:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QkRCQzFFMzZDQTlCNkRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QkRCQzFFMzZDQTlCNkRDAA==", "timestamp": "1768107559", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:29:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:29:21] [INFO] Sending instructions to 917202000200 [2026-01-11 10:29:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:29:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:29:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1db68fcf941f400689beca170e6cc57e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:29:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:29:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QkRCQzFFMzZDQTlCNkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QkRCQzFFMzZDQTlCNkRDAA==\",\"timestamp\":\"1768107559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:29:21+05:30"} [2026-01-11 10:29:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QkRCQzFFMzZDQTlCNkRDAA== [2026-01-11 10:29:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:29:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QkRCQzFFMzZDQTlCNkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QkRCQzFFMzZDQTlCNkRDAA==\",\"timestamp\":\"1768107559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:29:21+05:30"} [2026-01-11 10:29:22] [DEBUG] Ignoring event: delivered [2026-01-11 10:29:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:59:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkQ1MjMzODJDRkZDNjBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkQ1MjMzODJDRkZDNjBFAA==", "timestamp": "1768107565", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:29:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:29:27] [INFO] Sending instructions to 917202000200 [2026-01-11 10:29:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:29:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:29:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f81cc8b7c1f94b0c9a08a7ea067ab7e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:29:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkQ1MjMzODJDRkZDNjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkQ1MjMzODJDRkZDNjBFAA==\",\"timestamp\":\"1768107565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:29:27+05:30"} [2026-01-11 10:29:27] [DEBUG] Ignoring event: delivered [2026-01-11 10:29:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkQ1MjMzODJDRkZDNjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkQ1MjMzODJDRkZDNjBFAA==\",\"timestamp\":\"1768107565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:29:31+05:30"} [2026-01-11 10:29:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyNkQ1MjMzODJDRkZDNjBFAA== [2026-01-11 10:29:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 04:59:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwRTM0MEQ1REJGQjg2RDgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwRTM0MEQ1REJGQjg2RDgwAA==", "timestamp": "1768107571", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:29:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:29:32] [INFO] Sending instructions to 917202000200 [2026-01-11 10:29:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:29:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:29:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9abcaeb2b5994476a93b6ea9d4caafb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:29:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:29:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwRTM0MEQ1REJGQjg2RDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwRTM0MEQ1REJGQjg2RDgwAA==\",\"timestamp\":\"1768107571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:29:33+05:30"} [2026-01-11 10:29:33] [DEBUG] Ignoring event: delivered [2026-01-11 10:29:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:29:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwRTM0MEQ1REJGQjg2RDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwRTM0MEQ1REJGQjg2RDgwAA==\",\"timestamp\":\"1768107571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:29:33+05:30"} [2026-01-11 10:29:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwRTM0MEQ1REJGQjg2RDgwAA== [2026-01-11 10:30:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:00:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMjRFNENEM0U4Q0U0QjJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMjRFNENEM0U4Q0U0QjJEAA==", "timestamp": "1768107606", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:30:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:30:08] [INFO] Sending instructions to 917202000200 [2026-01-11 10:30:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:30:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:30:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b573714a1cf403bb805929c26757420", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:30:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:30:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMjRFNENEM0U4Q0U0QjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMjRFNENEM0U4Q0U0QjJEAA==\",\"timestamp\":\"1768107606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:30:08+05:30"} [2026-01-11 10:30:09] [DEBUG] Ignoring event: delivered [2026-01-11 10:30:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:30:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMjRFNENEM0U4Q0U0QjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMjRFNENEM0U4Q0U0QjJEAA==\",\"timestamp\":\"1768107606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:30:08+05:30"} [2026-01-11 10:30:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMjRFNENEM0U4Q0U0QjJEAA== [2026-01-11 10:30:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:00:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMkEwQkNCNkIxQkNBMjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMkEwQkNCNkIxQkNBMjRBAA==", "timestamp": "1768107612", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:30:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:30:14] [INFO] Sending instructions to 917202000200 [2026-01-11 10:30:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:30:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:30:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45af8f0dc37b44278557e77b954701e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:30:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:30:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMkEwQkNCNkIxQkNBMjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMkEwQkNCNkIxQkNBMjRBAA==\",\"timestamp\":\"1768107612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:30:15+05:30"} [2026-01-11 10:30:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:30:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMkEwQkNCNkIxQkNBMjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMkEwQkNCNkIxQkNBMjRBAA==\",\"timestamp\":\"1768107612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:30:15+05:30"} [2026-01-11 10:30:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMkEwQkNCNkIxQkNBMjRBAA== [2026-01-11 10:30:16] [DEBUG] Ignoring event: delivered [2026-01-11 10:30:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:00:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2QUI3NEQ0MDc1MkE4RjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2QUI3NEQ0MDc1MkE4RjAwAA==", "timestamp": "1768107617", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:30:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:30:19] [INFO] Sending instructions to 917202000200 [2026-01-11 10:30:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:30:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:30:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "147cb11893344eea968a9e39cdaa105d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:30:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:30:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2QUI3NEQ0MDc1MkE4RjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2QUI3NEQ0MDc1MkE4RjAwAA==\",\"timestamp\":\"1768107617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:30:20+05:30"} [2026-01-11 10:30:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2QUI3NEQ0MDc1MkE4RjAwAA== [2026-01-11 10:30:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:30:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2QUI3NEQ0MDc1MkE4RjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE2QUI3NEQ0MDc1MkE4RjAwAA==\",\"timestamp\":\"1768107617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:30:20+05:30"} [2026-01-11 10:30:20] [DEBUG] Ignoring event: delivered [2026-01-11 10:30:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:00:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0Q0I5RDMxQ0FCNTlDNEIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0Q0I5RDMxQ0FCNTlDNEIxAA==", "timestamp": "1768107623", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:30:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:30:25] [INFO] Sending instructions to 917202000200 [2026-01-11 10:30:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:30:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:30:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c426ed9b8caa4683b077ca4bbd2788c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:30:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:30:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0Q0I5RDMxQ0FCNTlDNEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0Q0I5RDMxQ0FCNTlDNEIxAA==\",\"timestamp\":\"1768107623\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:30:28+05:30"} [2026-01-11 10:30:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0Q0I5RDMxQ0FCNTlDNEIxAA== [2026-01-11 10:30:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:30:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0Q0I5RDMxQ0FCNTlDNEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0Q0I5RDMxQ0FCNTlDNEIxAA==\",\"timestamp\":\"1768107623\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:30:28+05:30"} [2026-01-11 10:30:29] [DEBUG] Ignoring event: delivered [2026-01-11 10:31:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:01:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MjI3OTYyMEU4QTNBNTJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MjI3OTYyMEU4QTNBNTJDAA==", "timestamp": "1768107660", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:31:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:31:01] [INFO] Sending instructions to 917202000200 [2026-01-11 10:31:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:31:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:31:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f01639aabe6244bd8a10ffab9081dd2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:31:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MjI3OTYyMEU4QTNBNTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MjI3OTYyMEU4QTNBNTJDAA==\",\"timestamp\":\"1768107660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:02+05:30"} [2026-01-11 10:31:03] [DEBUG] Ignoring event: delivered [2026-01-11 10:31:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MjI3OTYyMEU4QTNBNTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MjI3OTYyMEU4QTNBNTJDAA==\",\"timestamp\":\"1768107660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:06+05:30"} [2026-01-11 10:31:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ0MjI3OTYyMEU4QTNBNTJDAA== [2026-01-11 10:31:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:01:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4MTUwRjE5QUNBQTIxQzJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4MTUwRjE5QUNBQTIxQzJCAA==", "timestamp": "1768107665", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:31:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:31:07] [INFO] Sending instructions to 917202000200 [2026-01-11 10:31:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:31:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:31:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c90793cc44049f49058fb48eb6ec073", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:31:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4MTUwRjE5QUNBQTIxQzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4MTUwRjE5QUNBQTIxQzJCAA==\",\"timestamp\":\"1768107665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:07+05:30"} [2026-01-11 10:31:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4MTUwRjE5QUNBQTIxQzJCAA== [2026-01-11 10:31:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4MTUwRjE5QUNBQTIxQzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4MTUwRjE5QUNBQTIxQzJCAA==\",\"timestamp\":\"1768107665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:12+05:30"} [2026-01-11 10:31:12] [DEBUG] Ignoring event: delivered [2026-01-11 10:31:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:01:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4RjY4MzUzMkFGNEY1NDU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4RjY4MzUzMkFGNEY1NDU3AA==", "timestamp": "1768107671", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:31:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:31:12] [INFO] Sending instructions to 917202000200 [2026-01-11 10:31:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:31:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:31:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "072de16ea41041378064f54eb09183cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:31:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4RjY4MzUzMkFGNEY1NDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4RjY4MzUzMkFGNEY1NDU3AA==\",\"timestamp\":\"1768107671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:16+05:30"} [2026-01-11 10:31:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4RjY4MzUzMkFGNEY1NDU3AA== [2026-01-11 10:31:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4RjY4MzUzMkFGNEY1NDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI4RjY4MzUzMkFGNEY1NDU3AA==\",\"timestamp\":\"1768107671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:17+05:30"} [2026-01-11 10:31:17] [DEBUG] Ignoring event: delivered [2026-01-11 10:31:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:01:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0RDcwNUFBQUEzRDI5RTgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0RDcwNUFBQUEzRDI5RTgyAA==", "timestamp": "1768107676", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:31:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:31:18] [INFO] Sending instructions to 917202000200 [2026-01-11 10:31:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:31:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:31:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f98bc39e32148d0b9246da33cb60eff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:31:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0RDcwNUFBQUEzRDI5RTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0RDcwNUFBQUEzRDI5RTgyAA==\",\"timestamp\":\"1768107676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:19+05:30"} [2026-01-11 10:31:20] [DEBUG] Ignoring event: delivered [2026-01-11 10:31:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0RDcwNUFBQUEzRDI5RTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0RDcwNUFBQUEzRDI5RTgyAA==\",\"timestamp\":\"1768107676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:23+05:30"} [2026-01-11 10:31:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0RDcwNUFBQUEzRDI5RTgyAA== [2026-01-11 10:31:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:01:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQ0EwMDU1OEY3N0I1M0VBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQ0EwMDU1OEY3N0I1M0VBAA==", "timestamp": "1768107682", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:31:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:31:24] [INFO] Sending instructions to 917202000200 [2026-01-11 10:31:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:31:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:31:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9712223405c847eb97ff83d7e570489f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQ0EwMDU1OEY3N0I1M0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQ0EwMDU1OEY3N0I1M0VBAA==\",\"timestamp\":\"1768107682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:26+05:30"} [2026-01-11 10:31:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQ0EwMDU1OEY3N0I1M0VBAA== [2026-01-11 10:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQ0EwMDU1OEY3N0I1M0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQ0EwMDU1OEY3N0I1M0VBAA==\",\"timestamp\":\"1768107682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:26+05:30"} [2026-01-11 10:31:26] [DEBUG] Ignoring event: delivered [2026-01-11 10:31:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:01:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2REM4NDI0N0IzNjI3Mzg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2REM4NDI0N0IzNjI3Mzg4AA==", "timestamp": "1768107687", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:31:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:31:29] [INFO] Sending instructions to 917202000200 [2026-01-11 10:31:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:31:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:31:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c79413038fa4beb803e9b90536d54d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:31:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2REM4NDI0N0IzNjI3Mzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2REM4NDI0N0IzNjI3Mzg4AA==\",\"timestamp\":\"1768107687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:30+05:30"} [2026-01-11 10:31:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2REM4NDI0N0IzNjI3Mzg4AA== [2026-01-11 10:31:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2REM4NDI0N0IzNjI3Mzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2REM4NDI0N0IzNjI3Mzg4AA==\",\"timestamp\":\"1768107687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:30+05:30"} [2026-01-11 10:31:31] [DEBUG] Ignoring event: delivered [2026-01-11 10:31:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:01:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MUYzOEFCRTQxODREN0I3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MUYzOEFCRTQxODREN0I3AA==", "timestamp": "1768107692", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:31:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:31:34] [INFO] Sending instructions to 917202000200 [2026-01-11 10:31:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:31:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:31:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MUYzOEFCRTQxODREN0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MUYzOEFCRTQxODREN0I3AA==\",\"timestamp\":\"1768107692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:34+05:30"} [2026-01-11 10:31:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MUYzOEFCRTQxODREN0I3AA== [2026-01-11 10:31:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "474993ba97e14554b66198643d9baa44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:31:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MUYzOEFCRTQxODREN0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MUYzOEFCRTQxODREN0I3AA==\",\"timestamp\":\"1768107692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:34+05:30"} [2026-01-11 10:31:35] [DEBUG] Ignoring event: delivered [2026-01-11 10:31:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:01:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMwOTBBRjZERkM2MUM4NzY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMwOTBBRjZERkM2MUM4NzY5AA==", "timestamp": "1768107698", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:31:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:31:40] [INFO] Sending instructions to 917202000200 [2026-01-11 10:31:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:31:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:31:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff056027b6454f718f43d682ddba3d20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:31:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMwOTBBRjZERkM2MUM4NzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMwOTBBRjZERkM2MUM4NzY5AA==\",\"timestamp\":\"1768107698\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:41+05:30"} [2026-01-11 10:31:41] [DEBUG] Ignoring event: delivered [2026-01-11 10:31:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMwOTBBRjZERkM2MUM4NzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMwOTBBRjZERkM2MUM4NzY5AA==\",\"timestamp\":\"1768107698\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:31:44+05:30"} [2026-01-11 10:31:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMwOTBBRjZERkM2MUM4NzY5AA== [2026-01-11 10:32:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:02:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzREVFNzk4NjAzMDhFMTE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzREVFNzk4NjAzMDhFMTE3AA==", "timestamp": "1768107735", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:32:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:32:17] [INFO] Sending instructions to 917202000200 [2026-01-11 10:32:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:32:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:32:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fda322736bf47fd815a5f951e3c304c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:32:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:32:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzREVFNzk4NjAzMDhFMTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzREVFNzk4NjAzMDhFMTE3AA==\",\"timestamp\":\"1768107735\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:32:18+05:30"} [2026-01-11 10:32:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzREVFNzk4NjAzMDhFMTE3AA== [2026-01-11 10:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:32:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzREVFNzk4NjAzMDhFMTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MzREVFNzk4NjAzMDhFMTE3AA==\",\"timestamp\":\"1768107735\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:32:20+05:30"} [2026-01-11 10:32:20] [DEBUG] Ignoring event: delivered [2026-01-11 10:32:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:02:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOEFCQ0NDNjZFODY3MkJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOEFCQ0NDNjZFODY3MkJEAA==", "timestamp": "1768107740", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:32:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:32:23] [INFO] Sending instructions to 917202000200 [2026-01-11 10:32:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:32:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:32:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f63b303937c4e8b99fd052f6d05ed84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:32:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:32:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOEFCQ0NDNjZFODY3MkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOEFCQ0NDNjZFODY3MkJEAA==\",\"timestamp\":\"1768107740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:32:24+05:30"} [2026-01-11 10:32:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOEFCQ0NDNjZFODY3MkJEAA== [2026-01-11 10:32:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:32:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOEFCQ0NDNjZFODY3MkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOEFCQ0NDNjZFODY3MkJEAA==\",\"timestamp\":\"1768107740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:32:24+05:30"} [2026-01-11 10:32:25] [DEBUG] Ignoring event: delivered [2026-01-11 10:32:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:02:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0QTc3QUREMUEyN0Y2N0MzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0QTc3QUREMUEyN0Y2N0MzAA==", "timestamp": "1768107748", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:32:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:32:29] [INFO] Sending instructions to 917202000200 [2026-01-11 10:32:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:32:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:32:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b31a6c2e247249faa14659b2839cfd99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:32:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0QTc3QUREMUEyN0Y2N0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0QTc3QUREMUEyN0Y2N0MzAA==\",\"timestamp\":\"1768107748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:32:30+05:30"} [2026-01-11 10:32:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0QTc3QUREMUEyN0Y2N0MzAA== [2026-01-11 10:32:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0QTc3QUREMUEyN0Y2N0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0QTc3QUREMUEyN0Y2N0MzAA==\",\"timestamp\":\"1768107748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:32:30+05:30"} [2026-01-11 10:32:31] [DEBUG] Ignoring event: delivered [2026-01-11 10:33:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:03:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMjE1QkUzNjNFNUQ5MUIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMjE1QkUzNjNFNUQ5MUIzAA==", "timestamp": "1768107788", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:33:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:33:10] [INFO] Sending instructions to 917202000200 [2026-01-11 10:33:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:33:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:33:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45c01a212b8145579380fdba408b14fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:33:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:33:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMjE1QkUzNjNFNUQ5MUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMjE1QkUzNjNFNUQ5MUIzAA==\",\"timestamp\":\"1768107788\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:33:10+05:30"} [2026-01-11 10:33:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMjE1QkUzNjNFNUQ5MUIzAA== [2026-01-11 10:33:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:33:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMjE1QkUzNjNFNUQ5MUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlEMjE1QkUzNjNFNUQ5MUIzAA==\",\"timestamp\":\"1768107788\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:33:10+05:30"} [2026-01-11 10:33:11] [DEBUG] Ignoring event: delivered [2026-01-11 10:33:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:03:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyN0Y4MEQ2OTY2QkEyMTFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyN0Y4MEQ2OTY2QkEyMTFCAA==", "timestamp": "1768107794", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:33:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:33:15] [INFO] Sending instructions to 917202000200 [2026-01-11 10:33:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:33:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:33:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7873ac4bf0de49ecacc933bc08d11b13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyN0Y4MEQ2OTY2QkEyMTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyN0Y4MEQ2OTY2QkEyMTFCAA==\",\"timestamp\":\"1768107794\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:33:20+05:30"} [2026-01-11 10:33:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyN0Y4MEQ2OTY2QkEyMTFCAA== [2026-01-11 10:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyN0Y4MEQ2OTY2QkEyMTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyN0Y4MEQ2OTY2QkEyMTFCAA==\",\"timestamp\":\"1768107794\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:33:20+05:30"} [2026-01-11 10:33:20] [DEBUG] Ignoring event: delivered [2026-01-11 10:33:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:03:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MjNEMzc3QUY2QkUyRkZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MjNEMzc3QUY2QkUyRkZBAA==", "timestamp": "1768107799", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:33:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:33:21] [INFO] Sending instructions to 917202000200 [2026-01-11 10:33:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:33:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:33:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e28296f428124a4eb72e6c6af5497ac7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:33:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:33:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MjNEMzc3QUY2QkUyRkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MjNEMzc3QUY2QkUyRkZBAA==\",\"timestamp\":\"1768107799\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:33:21+05:30"} [2026-01-11 10:33:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MjNEMzc3QUY2QkUyRkZBAA== [2026-01-11 10:33:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:33:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MjNEMzc3QUY2QkUyRkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MjNEMzc3QUY2QkUyRkZBAA==\",\"timestamp\":\"1768107799\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:33:24+05:30"} [2026-01-11 10:33:24] [DEBUG] Ignoring event: delivered [2026-01-11 10:33:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:03:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QjA0RTkxMTg5RDRGMEI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QjA0RTkxMTg5RDRGMEI1AA==", "timestamp": "1768107835", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:33:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:33:57] [INFO] Sending instructions to 917202000200 [2026-01-11 10:33:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:33:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:33:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e07af04b1d6344fabb1eead1ececda7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QjA0RTkxMTg5RDRGMEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QjA0RTkxMTg5RDRGMEI1AA==\",\"timestamp\":\"1768107835\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:33:57+05:30"} [2026-01-11 10:33:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QjA0RTkxMTg5RDRGMEI1AA== [2026-01-11 10:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QjA0RTkxMTg5RDRGMEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0QjA0RTkxMTg5RDRGMEI1AA==\",\"timestamp\":\"1768107835\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:33:57+05:30"} [2026-01-11 10:33:58] [DEBUG] Ignoring event: delivered [2026-01-11 10:34:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:04:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGMTg0N0IyNDBERUFCQTIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGMTg0N0IyNDBERUFCQTIxAA==", "timestamp": "1768107840", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:34:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:34:02] [INFO] Sending instructions to 917202000200 [2026-01-11 10:34:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:34:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:34:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22b2d9efa36e495db2d8df7238f9912d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGMTg0N0IyNDBERUFCQTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGMTg0N0IyNDBERUFCQTIxAA==\",\"timestamp\":\"1768107840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:34:03+05:30"} [2026-01-11 10:34:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGMTg0N0IyNDBERUFCQTIxAA== [2026-01-11 10:34:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGMTg0N0IyNDBERUFCQTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGMTg0N0IyNDBERUFCQTIxAA==\",\"timestamp\":\"1768107840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:34:05+05:30"} [2026-01-11 10:34:06] [DEBUG] Ignoring event: delivered [2026-01-11 10:34:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:04:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3Q0Y4QjlCMjVDNEU1OEQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3Q0Y4QjlCMjVDNEU1OEQ2AA==", "timestamp": "1768107846", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:34:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:34:07] [INFO] Sending instructions to 917202000200 [2026-01-11 10:34:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:34:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:34:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3104a97fb5074336a1d72518dd149362", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3Q0Y4QjlCMjVDNEU1OEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3Q0Y4QjlCMjVDNEU1OEQ2AA==\",\"timestamp\":\"1768107846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:34:11+05:30"} [2026-01-11 10:34:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3Q0Y4QjlCMjVDNEU1OEQ2AA== [2026-01-11 10:34:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3Q0Y4QjlCMjVDNEU1OEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3Q0Y4QjlCMjVDNEU1OEQ2AA==\",\"timestamp\":\"1768107846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:34:11+05:30"} [2026-01-11 10:34:12] [DEBUG] Ignoring event: delivered [2026-01-11 10:34:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:04:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxMzBCNTg2RUE3MzQ2RDkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxMzBCNTg2RUE3MzQ2RDkzAA==", "timestamp": "1768107851", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:34:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:34:13] [INFO] Sending instructions to 917202000200 [2026-01-11 10:34:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:34:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:34:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "baa3278fa7114b1ca9a6cb0575d40785", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:34:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxMzBCNTg2RUE3MzQ2RDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxMzBCNTg2RUE3MzQ2RDkzAA==\",\"timestamp\":\"1768107851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:34:13+05:30"} [2026-01-11 10:34:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxMzBCNTg2RUE3MzQ2RDkzAA== [2026-01-11 10:34:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxMzBCNTg2RUE3MzQ2RDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMxMzBCNTg2RUE3MzQ2RDkzAA==\",\"timestamp\":\"1768107851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:34:13+05:30"} [2026-01-11 10:34:14] [DEBUG] Ignoring event: delivered [2026-01-11 10:34:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:04:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyNjg1Q0MxQUU1MjRCOTM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyNjg1Q0MxQUU1MjRCOTM5AA==", "timestamp": "1768107888", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:34:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:34:50] [INFO] Sending instructions to 917202000200 [2026-01-11 10:34:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:34:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:34:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyNjg1Q0MxQUU1MjRCOTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyNjg1Q0MxQUU1MjRCOTM5AA==\",\"timestamp\":\"1768107888\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:34:50+05:30"} [2026-01-11 10:34:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyNjg1Q0MxQUU1MjRCOTM5AA== [2026-01-11 10:34:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc6258f3a1e54d28853543a95905c526", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyNjg1Q0MxQUU1MjRCOTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyNjg1Q0MxQUU1MjRCOTM5AA==\",\"timestamp\":\"1768107888\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:34:51+05:30"} [2026-01-11 10:34:51] [DEBUG] Ignoring event: delivered [2026-01-11 10:34:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:04:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NTYwMTdDRDA5RDg1NDdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NTYwMTdDRDA5RDg1NDdCAA==", "timestamp": "1768107896", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:34:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:34:58] [INFO] Sending instructions to 917202000200 [2026-01-11 10:34:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:34:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:34:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c0a4c2ab9964b42bcf2f7bf6906f4f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:34:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NTYwMTdDRDA5RDg1NDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NTYwMTdDRDA5RDg1NDdCAA==\",\"timestamp\":\"1768107896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:34:58+05:30"} [2026-01-11 10:34:58] [DEBUG] Ignoring event: delivered [2026-01-11 10:35:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NTYwMTdDRDA5RDg1NDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NTYwMTdDRDA5RDg1NDdCAA==\",\"timestamp\":\"1768107896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:35:01+05:30"} [2026-01-11 10:35:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE2NTYwMTdDRDA5RDg1NDdCAA== [2026-01-11 10:35:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:05:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFQTIwQjBCOTNEMzJDMDdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFQTIwQjBCOTNEMzJDMDdCAA==", "timestamp": "1768107902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:35:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:35:03] [INFO] Sending instructions to 917202000200 [2026-01-11 10:35:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:35:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:35:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17f57daf3a1e4789947fc2dd93d20b52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:35:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:35:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFQTIwQjBCOTNEMzJDMDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFQTIwQjBCOTNEMzJDMDdCAA==\",\"timestamp\":\"1768107902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:35:04+05:30"} [2026-01-11 10:35:04] [DEBUG] Ignoring event: delivered [2026-01-11 10:35:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:35:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFQTIwQjBCOTNEMzJDMDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFQTIwQjBCOTNEMzJDMDdCAA==\",\"timestamp\":\"1768107902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:35:04+05:30"} [2026-01-11 10:35:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFQTIwQjBCOTNEMzJDMDdCAA== [2026-01-11 10:35:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:05:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQ0JCRkJFMDg2OTcxMUVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQ0JCRkJFMDg2OTcxMUVEAA==", "timestamp": "1768107938", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:35:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:35:39] [INFO] Sending instructions to 917202000200 [2026-01-11 10:35:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:35:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:35:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9493f54c3f0d48c3b0b5d2137129a41e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:35:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:35:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQ0JCRkJFMDg2OTcxMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQ0JCRkJFMDg2OTcxMUVEAA==\",\"timestamp\":\"1768107938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:35:39+05:30"} [2026-01-11 10:35:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQ0JCRkJFMDg2OTcxMUVEAA== [2026-01-11 10:35:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:35:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQ0JCRkJFMDg2OTcxMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQ0JCRkJFMDg2OTcxMUVEAA==\",\"timestamp\":\"1768107938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:35:40+05:30"} [2026-01-11 10:35:40] [DEBUG] Ignoring event: delivered [2026-01-11 10:35:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:05:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNEREU4N0Q0MDMxNzUyNzVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNEREU4N0Q0MDMxNzUyNzVGAA==", "timestamp": "1768107945", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:35:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:35:46] [INFO] Sending instructions to 917202000200 [2026-01-11 10:35:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:35:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:35:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33d2b606f6b84186872e7d298c7078c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:35:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:35:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNEREU4N0Q0MDMxNzUyNzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNEREU4N0Q0MDMxNzUyNzVGAA==\",\"timestamp\":\"1768107945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:35:47+05:30"} [2026-01-11 10:35:47] [DEBUG] Ignoring event: delivered [2026-01-11 10:35:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:35:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNEREU4N0Q0MDMxNzUyNzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNEREU4N0Q0MDMxNzUyNzVGAA==\",\"timestamp\":\"1768107945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:35:47+05:30"} [2026-01-11 10:35:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNEREU4N0Q0MDMxNzUyNzVGAA== [2026-01-11 10:35:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:05:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDQjhGMTM4NDVBRjc0RDM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDQjhGMTM4NDVBRjc0RDM4AA==", "timestamp": "1768107950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:35:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:35:52] [INFO] Sending instructions to 917202000200 [2026-01-11 10:35:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:35:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:35:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50d07592576f4992a67ef92e235e494f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:35:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDQjhGMTM4NDVBRjc0RDM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDQjhGMTM4NDVBRjc0RDM4AA==\",\"timestamp\":\"1768107950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:35:52+05:30"} [2026-01-11 10:35:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDQjhGMTM4NDVBRjc0RDM4AA== [2026-01-11 10:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:35:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDQjhGMTM4NDVBRjc0RDM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDQjhGMTM4NDVBRjc0RDM4AA==\",\"timestamp\":\"1768107950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:35:52+05:30"} [2026-01-11 10:35:52] [DEBUG] Ignoring event: delivered [2026-01-11 10:36:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:06:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NTk4Q0M2NDE4MkExOUYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NTk4Q0M2NDE4MkExOUYzAA==", "timestamp": "1768107986", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:36:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:36:28] [INFO] Sending instructions to 917202000200 [2026-01-11 10:36:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:36:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:36:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8a73558459d47cd87a606f087922d9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:36:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:36:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NTk4Q0M2NDE4MkExOUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NTk4Q0M2NDE4MkExOUYzAA==\",\"timestamp\":\"1768107986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:36:29+05:30"} [2026-01-11 10:36:29] [DEBUG] Ignoring event: delivered [2026-01-11 10:36:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:36:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NTk4Q0M2NDE4MkExOUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NTk4Q0M2NDE4MkExOUYzAA==\",\"timestamp\":\"1768107986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:36:29+05:30"} [2026-01-11 10:36:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4NTk4Q0M2NDE4MkExOUYzAA== [2026-01-11 10:36:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:06:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQjg3RUY3NEM5MzgzNkRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQjg3RUY3NEM5MzgzNkRCAA==", "timestamp": "1768107992", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:36:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:36:34] [INFO] Sending instructions to 917202000200 [2026-01-11 10:36:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:36:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:36:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4ac41afe57f4ba48a303a639f431597", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:36:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQjg3RUY3NEM5MzgzNkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQjg3RUY3NEM5MzgzNkRCAA==\",\"timestamp\":\"1768107992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:36:35+05:30"} [2026-01-11 10:36:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQjg3RUY3NEM5MzgzNkRCAA== [2026-01-11 10:36:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQjg3RUY3NEM5MzgzNkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCQjg3RUY3NEM5MzgzNkRCAA==\",\"timestamp\":\"1768107992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:36:35+05:30"} [2026-01-11 10:36:35] [DEBUG] Ignoring event: delivered [2026-01-11 10:36:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:06:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxOEI4RUFEMDM3MUIyQ0QzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxOEI4RUFEMDM3MUIyQ0QzAA==", "timestamp": "1768107998", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:36:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:36:40] [INFO] Sending instructions to 917202000200 [2026-01-11 10:36:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:36:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:36:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "037e65eb1d3b4b16a5e92432b9d738b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:36:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxOEI4RUFEMDM3MUIyQ0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxOEI4RUFEMDM3MUIyQ0QzAA==\",\"timestamp\":\"1768107998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:36:40+05:30"} [2026-01-11 10:36:40] [DEBUG] Ignoring event: delivered [2026-01-11 10:36:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxOEI4RUFEMDM3MUIyQ0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxOEI4RUFEMDM3MUIyQ0QzAA==\",\"timestamp\":\"1768107998\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:36:40+05:30"} [2026-01-11 10:36:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxOEI4RUFEMDM3MUIyQ0QzAA== [2026-01-11 10:36:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:06:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4OTAwQjFBN0E1NEMxMUZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4OTAwQjFBN0E1NEMxMUZBAA==", "timestamp": "1768108003", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:36:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:36:45] [INFO] Sending instructions to 917202000200 [2026-01-11 10:36:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:36:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:36:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7843a2fca23a4f17a1ca30ffbe913565", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:36:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:36:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4OTAwQjFBN0E1NEMxMUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4OTAwQjFBN0E1NEMxMUZBAA==\",\"timestamp\":\"1768108003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:36:45+05:30"} [2026-01-11 10:36:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4OTAwQjFBN0E1NEMxMUZBAA== [2026-01-11 10:36:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:36:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4OTAwQjFBN0E1NEMxMUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4OTAwQjFBN0E1NEMxMUZBAA==\",\"timestamp\":\"1768108003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:36:45+05:30"} [2026-01-11 10:36:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:37:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:07:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2NkM0QkRCNUQ1NUExNTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2NkM0QkRCNUQ1NUExNTI0AA==", "timestamp": "1768108040", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:37:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:37:21] [INFO] Sending instructions to 917202000200 [2026-01-11 10:37:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:37:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:37:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1a413ffa6364618989139a6787d2686", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:37:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2NkM0QkRCNUQ1NUExNTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2NkM0QkRCNUQ1NUExNTI0AA==\",\"timestamp\":\"1768108040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:37:21+05:30"} [2026-01-11 10:37:22] [DEBUG] Ignoring event: delivered [2026-01-11 10:37:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2NkM0QkRCNUQ1NUExNTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2NkM0QkRCNUQ1NUExNTI0AA==\",\"timestamp\":\"1768108040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:37:21+05:30"} [2026-01-11 10:37:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2NkM0QkRCNUQ1NUExNTI0AA== [2026-01-11 10:37:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:07:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFNDZFN0FCMjQwQzc0NkQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFNDZFN0FCMjQwQzc0NkQwAA==", "timestamp": "1768108045", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:37:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:37:27] [INFO] Sending instructions to 917202000200 [2026-01-11 10:37:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:37:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:37:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb10b808480649a5b208d0ac8fb1ba8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:37:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFNDZFN0FCMjQwQzc0NkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFNDZFN0FCMjQwQzc0NkQwAA==\",\"timestamp\":\"1768108045\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:37:27+05:30"} [2026-01-11 10:37:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFNDZFN0FCMjQwQzc0NkQwAA== [2026-01-11 10:37:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFNDZFN0FCMjQwQzc0NkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFNDZFN0FCMjQwQzc0NkQwAA==\",\"timestamp\":\"1768108045\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:37:27+05:30"} [2026-01-11 10:37:28] [DEBUG] Ignoring event: delivered [2026-01-11 10:37:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:07:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCOTEzMTA2MkQ3QkRBRDM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCOTEzMTA2MkQ3QkRBRDM2AA==", "timestamp": "1768108051", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:37:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:37:32] [INFO] Sending instructions to 917202000200 [2026-01-11 10:37:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:37:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:37:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70c9c4af561a465ea108da580f0ebe32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCOTEzMTA2MkQ3QkRBRDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCOTEzMTA2MkQ3QkRBRDM2AA==\",\"timestamp\":\"1768108051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:37:33+05:30"} [2026-01-11 10:37:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCOTEzMTA2MkQ3QkRBRDM2AA== [2026-01-11 10:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCOTEzMTA2MkQ3QkRBRDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCOTEzMTA2MkQ3QkRBRDM2AA==\",\"timestamp\":\"1768108051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:37:33+05:30"} [2026-01-11 10:37:33] [DEBUG] Ignoring event: delivered [2026-01-11 10:37:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:07:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNzk1MUI3RjdFMEVERUU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNzk1MUI3RjdFMEVERUU5AA==", "timestamp": "1768108056", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:37:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:37:38] [INFO] Sending instructions to 917202000200 [2026-01-11 10:37:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:37:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:37:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7123091cf3404ea282a390996c5ecac0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:37:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNzk1MUI3RjdFMEVERUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNzk1MUI3RjdFMEVERUU5AA==\",\"timestamp\":\"1768108056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:37:38+05:30"} [2026-01-11 10:37:38] [DEBUG] Ignoring event: delivered [2026-01-11 10:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:37:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNzk1MUI3RjdFMEVERUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNzk1MUI3RjdFMEVERUU5AA==\",\"timestamp\":\"1768108056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:37:38+05:30"} [2026-01-11 10:37:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNzk1MUI3RjdFMEVERUU5AA== [2026-01-11 10:38:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:08:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxNURGN0M4OTgzRUE0RTJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxNURGN0M4OTgzRUE0RTJEAA==", "timestamp": "1768108092", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:38:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:38:14] [INFO] Sending instructions to 917202000200 [2026-01-11 10:38:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:38:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:38:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "acce753a7d834a9c8aff211260c23d24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxNURGN0M4OTgzRUE0RTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxNURGN0M4OTgzRUE0RTJEAA==\",\"timestamp\":\"1768108092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:38:14+05:30"} [2026-01-11 10:38:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxNURGN0M4OTgzRUE0RTJEAA== [2026-01-11 10:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxNURGN0M4OTgzRUE0RTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUxNURGN0M4OTgzRUE0RTJEAA==\",\"timestamp\":\"1768108092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:38:14+05:30"} [2026-01-11 10:38:15] [DEBUG] Ignoring event: delivered [2026-01-11 10:38:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:08:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3REI0NUQ3NjhGMEYwRkRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3REI0NUQ3NjhGMEYwRkRCAA==", "timestamp": "1768108098", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:38:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:38:20] [INFO] Sending instructions to 917202000200 [2026-01-11 10:38:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:38:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:38:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94f0130c5f564bc6b67d62dd749e8f93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3REI0NUQ3NjhGMEYwRkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3REI0NUQ3NjhGMEYwRkRCAA==\",\"timestamp\":\"1768108098\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:38:20+05:30"} [2026-01-11 10:38:20] [DEBUG] Ignoring event: delivered [2026-01-11 10:38:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3REI0NUQ3NjhGMEYwRkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3REI0NUQ3NjhGMEYwRkRCAA==\",\"timestamp\":\"1768108098\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:38:21+05:30"} [2026-01-11 10:38:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3REI0NUQ3NjhGMEYwRkRCAA== [2026-01-11 10:38:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:08:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBQTRGQTc2MDg4N0ZCNTBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBQTRGQTc2MDg4N0ZCNTBCAA==", "timestamp": "1768108104", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:38:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:38:25] [INFO] Sending instructions to 917202000200 [2026-01-11 10:38:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:38:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:38:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7282fb643d124f39ab693f7031ac4e8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:38:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:38:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBQTRGQTc2MDg4N0ZCNTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBQTRGQTc2MDg4N0ZCNTBCAA==\",\"timestamp\":\"1768108104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:38:26+05:30"} [2026-01-11 10:38:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBQTRGQTc2MDg4N0ZCNTBCAA== [2026-01-11 10:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:38:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBQTRGQTc2MDg4N0ZCNTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBQTRGQTc2MDg4N0ZCNTBCAA==\",\"timestamp\":\"1768108104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:38:29+05:30"} [2026-01-11 10:38:29] [DEBUG] Ignoring event: delivered [2026-01-11 10:38:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:08:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQ0UyMTAzODMwNjJBRDVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQ0UyMTAzODMwNjJBRDVFAA==", "timestamp": "1768108109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:38:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:38:31] [INFO] Sending instructions to 917202000200 [2026-01-11 10:38:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:38:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:38:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1fcdddf0edc421aba5a84fc00b6fa61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:38:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQ0UyMTAzODMwNjJBRDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQ0UyMTAzODMwNjJBRDVFAA==\",\"timestamp\":\"1768108109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:38:34+05:30"} [2026-01-11 10:38:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQ0UyMTAzODMwNjJBRDVFAA== [2026-01-11 10:38:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:38:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQ0UyMTAzODMwNjJBRDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDQ0UyMTAzODMwNjJBRDVFAA==\",\"timestamp\":\"1768108109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:38:34+05:30"} [2026-01-11 10:38:35] [DEBUG] Ignoring event: delivered [2026-01-11 10:39:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:09:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzRkZDMEIwRjA3MTYwOUUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzRkZDMEIwRjA3MTYwOUUwAA==", "timestamp": "1768108145", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:39:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:39:07] [INFO] Sending instructions to 917202000200 [2026-01-11 10:39:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:39:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70c1dff30f194a72bdfbd4750052a648", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:39:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzRkZDMEIwRjA3MTYwOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzRkZDMEIwRjA3MTYwOUUwAA==\",\"timestamp\":\"1768108145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:07+05:30"} [2026-01-11 10:39:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzRkZDMEIwRjA3MTYwOUUwAA== [2026-01-11 10:39:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzRkZDMEIwRjA3MTYwOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzRkZDMEIwRjA3MTYwOUUwAA==\",\"timestamp\":\"1768108145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:07+05:30"} [2026-01-11 10:39:07] [DEBUG] Ignoring event: delivered [2026-01-11 10:39:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:09:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1MDZFMDNCMjlDOTQ4QjA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1MDZFMDNCMjlDOTQ4QjA3AA==", "timestamp": "1768108150", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:39:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:39:12] [INFO] Sending instructions to 917202000200 [2026-01-11 10:39:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:39:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:39:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "193e812f78194a5eb2c1846f841eeaaa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1MDZFMDNCMjlDOTQ4QjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1MDZFMDNCMjlDOTQ4QjA3AA==\",\"timestamp\":\"1768108150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:13+05:30"} [2026-01-11 10:39:13] [DEBUG] Ignoring event: delivered [2026-01-11 10:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1MDZFMDNCMjlDOTQ4QjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1MDZFMDNCMjlDOTQ4QjA3AA==\",\"timestamp\":\"1768108150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:13+05:30"} [2026-01-11 10:39:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1MDZFMDNCMjlDOTQ4QjA3AA== [2026-01-11 10:39:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:09:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2N0EzMkI1OUM2OUVEMTUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2N0EzMkI1OUM2OUVEMTUxAA==", "timestamp": "1768108156", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:39:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:39:17] [INFO] Sending instructions to 917202000200 [2026-01-11 10:39:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:39:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:39:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "081586e8f45d4c749376b54c5923b880", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:39:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2N0EzMkI1OUM2OUVEMTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2N0EzMkI1OUM2OUVEMTUxAA==\",\"timestamp\":\"1768108156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:18+05:30"} [2026-01-11 10:39:18] [DEBUG] Ignoring event: delivered [2026-01-11 10:39:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2N0EzMkI1OUM2OUVEMTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2N0EzMkI1OUM2OUVEMTUxAA==\",\"timestamp\":\"1768108156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:18+05:30"} [2026-01-11 10:39:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2N0EzMkI1OUM2OUVEMTUxAA== [2026-01-11 10:39:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:09:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENCNTY1NDlFRUQxMTVBQTZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENCNTY1NDlFRUQxMTVBQTZGAA==", "timestamp": "1768108161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:39:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:39:23] [INFO] Sending instructions to 917202000200 [2026-01-11 10:39:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:39:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:39:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11f4b4ee08be46ec9dc52a5593aeeb01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENCNTY1NDlFRUQxMTVBQTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENCNTY1NDlFRUQxMTVBQTZGAA==\",\"timestamp\":\"1768108161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:23+05:30"} [2026-01-11 10:39:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENCNTY1NDlFRUQxMTVBQTZGAA== [2026-01-11 10:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENCNTY1NDlFRUQxMTVBQTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENCNTY1NDlFRUQxMTVBQTZGAA==\",\"timestamp\":\"1768108161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:23+05:30"} [2026-01-11 10:39:24] [DEBUG] Ignoring event: delivered [2026-01-11 10:39:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:09:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNjMyNjQxODI2QkJDREQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNjMyNjQxODI2QkJDREQ4AA==", "timestamp": "1768108167", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:39:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:39:29] [INFO] Sending instructions to 917202000200 [2026-01-11 10:39:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:39:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:39:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19ce6d8c6b4f4b5aabdb0bfbec9123f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:39:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNjMyNjQxODI2QkJDREQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNjMyNjQxODI2QkJDREQ4AA==\",\"timestamp\":\"1768108167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:29+05:30"} [2026-01-11 10:39:30] [DEBUG] Ignoring event: delivered [2026-01-11 10:39:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNjMyNjQxODI2QkJDREQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNjMyNjQxODI2QkJDREQ4AA==\",\"timestamp\":\"1768108167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:33+05:30"} [2026-01-11 10:39:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNjMyNjQxODI2QkJDREQ4AA== [2026-01-11 10:39:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:09:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFQUYzN0NFQUU0OTg0QkM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFQUYzN0NFQUU0OTg0QkM0AA==", "timestamp": "1768108173", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:39:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:39:35] [INFO] Sending instructions to 917202000200 [2026-01-11 10:39:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:39:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:39:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eba695c897d048749291f8bb8a9085c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:39:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFQUYzN0NFQUU0OTg0QkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFQUYzN0NFQUU0OTg0QkM0AA==\",\"timestamp\":\"1768108173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:36+05:30"} [2026-01-11 10:39:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFQUYzN0NFQUU0OTg0QkM0AA== [2026-01-11 10:39:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFQUYzN0NFQUU0OTg0QkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFQUYzN0NFQUU0OTg0QkM0AA==\",\"timestamp\":\"1768108173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:36+05:30"} [2026-01-11 10:39:36] [DEBUG] Ignoring event: delivered [2026-01-11 10:39:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:09:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QjE1QTI0MUU1NzM2QTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QjE1QTI0MUU1NzM2QTAzAA==", "timestamp": "1768108178", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:39:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:39:40] [INFO] Sending instructions to 917202000200 [2026-01-11 10:39:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:39:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:39:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f54d0c02930f4540a5bd052335092962", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:39:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QjE1QTI0MUU1NzM2QTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QjE1QTI0MUU1NzM2QTAzAA==\",\"timestamp\":\"1768108178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:42+05:30"} [2026-01-11 10:39:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QjE1QTI0MUU1NzM2QTAzAA== [2026-01-11 10:39:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:39:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QjE1QTI0MUU1NzM2QTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3QjE1QTI0MUU1NzM2QTAzAA==\",\"timestamp\":\"1768108178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:39:44+05:30"} [2026-01-11 10:39:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:40:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:10:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFFMUVFNDMxMjFDQjYwN0Q3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFFMUVFNDMxMjFDQjYwN0Q3AA==", "timestamp": "1768108214", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:40:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:40:16] [INFO] Sending instructions to 917202000200 [2026-01-11 10:40:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:40:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:40:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f7c4dd1558f490d84b96f0f3e78b69b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:40:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFFMUVFNDMxMjFDQjYwN0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFFMUVFNDMxMjFDQjYwN0Q3AA==\",\"timestamp\":\"1768108214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:40:18+05:30"} [2026-01-11 10:40:18] [DEBUG] Ignoring event: delivered [2026-01-11 10:40:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:10:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCNDQ5RTFFREY1NTBDMDIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCNDQ5RTFFREY1NTBDMDIxAA==", "timestamp": "1768108220", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:40:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:40:22] [INFO] Sending instructions to 917202000200 [2026-01-11 10:40:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:40:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:40:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20c0a921717a4111bf0b0025d328f5e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:40:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFFMUVFNDMxMjFDQjYwN0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFFMUVFNDMxMjFDQjYwN0Q3AA==\",\"timestamp\":\"1768108214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:40:21+05:30"} [2026-01-11 10:40:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFFMUVFNDMxMjFDQjYwN0Q3AA== [2026-01-11 10:40:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCNDQ5RTFFREY1NTBDMDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCNDQ5RTFFREY1NTBDMDIxAA==\",\"timestamp\":\"1768108220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:40:23+05:30"} [2026-01-11 10:40:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCNDQ5RTFFREY1NTBDMDIxAA== [2026-01-11 10:40:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCNDQ5RTFFREY1NTBDMDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCNDQ5RTFFREY1NTBDMDIxAA==\",\"timestamp\":\"1768108220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:40:27+05:30"} [2026-01-11 10:40:27] [DEBUG] Ignoring event: delivered [2026-01-11 10:40:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:10:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2Mjc4OTUyNkFDMzZENUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2Mjc4OTUyNkFDMzZENUNDAA==", "timestamp": "1768108256", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:40:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:40:58] [INFO] Sending instructions to 917202000200 [2026-01-11 10:40:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:40:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:40:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "870db5d211b34e00bc3d0376d06a20f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:40:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2Mjc4OTUyNkFDMzZENUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2Mjc4OTUyNkFDMzZENUNDAA==\",\"timestamp\":\"1768108256\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:00+05:30"} [2026-01-11 10:41:00] [DEBUG] Ignoring event: delivered [2026-01-11 10:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:40:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2Mjc4OTUyNkFDMzZENUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2Mjc4OTUyNkFDMzZENUNDAA==\",\"timestamp\":\"1768108256\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:00+05:30"} [2026-01-11 10:41:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2Mjc4OTUyNkFDMzZENUNDAA== [2026-01-11 10:41:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:11:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1OUIzNDg5OTM1RUE2QzBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1OUIzNDg5OTM1RUE2QzBCAA==", "timestamp": "1768108262", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:41:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:41:03] [INFO] Sending instructions to 917202000200 [2026-01-11 10:41:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:41:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:41:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2905512b059f44feacd327984bbfe8a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1OUIzNDg5OTM1RUE2QzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1OUIzNDg5OTM1RUE2QzBCAA==\",\"timestamp\":\"1768108262\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:05+05:30"} [2026-01-11 10:41:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1OUIzNDg5OTM1RUE2QzBCAA== [2026-01-11 10:41:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1OUIzNDg5OTM1RUE2QzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1OUIzNDg5OTM1RUE2QzBCAA==\",\"timestamp\":\"1768108262\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:05+05:30"} [2026-01-11 10:41:06] [DEBUG] Ignoring event: delivered [2026-01-11 10:41:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:11:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxRUM0MTgxQjE2RjM4NTk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxRUM0MTgxQjE2RjM4NTk1AA==", "timestamp": "1768108267", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:41:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:41:08] [INFO] Sending instructions to 917202000200 [2026-01-11 10:41:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:41:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:41:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b29b0d190a746c5a9e0f55c10e4cf5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:41:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxRUM0MTgxQjE2RjM4NTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxRUM0MTgxQjE2RjM4NTk1AA==\",\"timestamp\":\"1768108267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:09+05:30"} [2026-01-11 10:41:09] [DEBUG] Ignoring event: delivered [2026-01-11 10:41:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxRUM0MTgxQjE2RjM4NTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxRUM0MTgxQjE2RjM4NTk1AA==\",\"timestamp\":\"1768108267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:09+05:30"} [2026-01-11 10:41:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxRUM0MTgxQjE2RjM4NTk1AA== [2026-01-11 10:41:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:11:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGRjdEMTJBRDJEM0FGQTlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGRjdEMTJBRDJEM0FGQTlBAA==", "timestamp": "1768108303", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:41:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:41:44] [INFO] Sending instructions to 917202000200 [2026-01-11 10:41:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:41:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:41:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c3477b4122847078cbb694abc6864ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:41:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGRjdEMTJBRDJEM0FGQTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGRjdEMTJBRDJEM0FGQTlBAA==\",\"timestamp\":\"1768108303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:45+05:30"} [2026-01-11 10:41:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:41:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGRjdEMTJBRDJEM0FGQTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGRjdEMTJBRDJEM0FGQTlBAA==\",\"timestamp\":\"1768108303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:46+05:30"} [2026-01-11 10:41:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGRjdEMTJBRDJEM0FGQTlBAA== [2026-01-11 10:41:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:11:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY5NzMxODUxMzcxMTA3REY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY5NzMxODUxMzcxMTA3REY3AA==", "timestamp": "1768108309", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:41:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:41:50] [INFO] Sending instructions to 917202000200 [2026-01-11 10:41:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:41:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:41:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0a08e5e810e453488422b3fc6450fd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY5NzMxODUxMzcxMTA3REY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY5NzMxODUxMzcxMTA3REY3AA==\",\"timestamp\":\"1768108309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:51+05:30"} [2026-01-11 10:41:51] [DEBUG] Ignoring event: delivered [2026-01-11 10:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY5NzMxODUxMzcxMTA3REY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY5NzMxODUxMzcxMTA3REY3AA==\",\"timestamp\":\"1768108309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:51+05:30"} [2026-01-11 10:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY5NzMxODUxMzcxMTA3REY3AA== [2026-01-11 10:41:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:11:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBMzczODIxMDM0NzlFRURGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBMzczODIxMDM0NzlFRURGAA==", "timestamp": "1768108314", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:41:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:41:55] [INFO] Sending instructions to 917202000200 [2026-01-11 10:41:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:41:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:41:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f339e1c83d6645e3a9976dd6b02b3476", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:41:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBMzczODIxMDM0NzlFRURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBMzczODIxMDM0NzlFRURGAA==\",\"timestamp\":\"1768108314\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:57+05:30"} [2026-01-11 10:41:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBMzczODIxMDM0NzlFRURGAA== [2026-01-11 10:41:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:41:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBMzczODIxMDM0NzlFRURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBMzczODIxMDM0NzlFRURGAA==\",\"timestamp\":\"1768108314\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:41:57+05:30"} [2026-01-11 10:41:57] [DEBUG] Ignoring event: delivered [2026-01-11 10:42:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:12:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCOEM1Mjk2Mzg4QjVERjQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCOEM1Mjk2Mzg4QjVERjQ0AA==", "timestamp": "1768108319", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:42:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:42:01] [INFO] Sending instructions to 917202000200 [2026-01-11 10:42:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:42:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:42:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "177ed5e8b1314eaba70e97459108f729", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:42:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:42:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCOEM1Mjk2Mzg4QjVERjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCOEM1Mjk2Mzg4QjVERjQ0AA==\",\"timestamp\":\"1768108319\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:42:03+05:30"} [2026-01-11 10:42:04] [DEBUG] Ignoring event: delivered [2026-01-11 10:42:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:42:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCOEM1Mjk2Mzg4QjVERjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCOEM1Mjk2Mzg4QjVERjQ0AA==\",\"timestamp\":\"1768108319\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:42:03+05:30"} [2026-01-11 10:42:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCOEM1Mjk2Mzg4QjVERjQ0AA== [2026-01-11 10:42:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:12:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxNjgwMDUzMUI3Mzg2MzMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxNjgwMDUzMUI3Mzg2MzMxAA==", "timestamp": "1768108357", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:42:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:42:39] [INFO] Sending instructions to 917202000200 [2026-01-11 10:42:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:42:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:42:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3327e864eb5045d7a8949f8189e59572", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:42:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxNjgwMDUzMUI3Mzg2MzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxNjgwMDUzMUI3Mzg2MzMxAA==\",\"timestamp\":\"1768108357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:42:42+05:30"} [2026-01-11 10:42:44] [DEBUG] Ignoring event: delivered [2026-01-11 10:42:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:12:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1NEQ0NTRFMjE5QkRFOUIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1NEQ0NTRFMjE5QkRFOUIzAA==", "timestamp": "1768108363", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:42:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:42:44] [INFO] Sending instructions to 917202000200 [2026-01-11 10:42:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:42:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:42:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d0cf09d6a0b49f7b9802ac3dad4df3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1NEQ0NTRFMjE5QkRFOUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1NEQ0NTRFMjE5QkRFOUIzAA==\",\"timestamp\":\"1768108363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:42:45+05:30"} [2026-01-11 10:42:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1NEQ0NTRFMjE5QkRFOUIzAA== [2026-01-11 10:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1NEQ0NTRFMjE5QkRFOUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1NEQ0NTRFMjE5QkRFOUIzAA==\",\"timestamp\":\"1768108363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:42:45+05:30"} [2026-01-11 10:42:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:42:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxNjgwMDUzMUI3Mzg2MzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxNjgwMDUzMUI3Mzg2MzMxAA==\",\"timestamp\":\"1768108357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:42:45+05:30"} [2026-01-11 10:42:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMxNjgwMDUzMUI3Mzg2MzMxAA== [2026-01-11 10:42:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:12:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBREI0QUYyMTQxNjM5ODk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBREI0QUYyMTQxNjM5ODk5AA==", "timestamp": "1768108368", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:42:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:42:49] [INFO] Sending instructions to 917202000200 [2026-01-11 10:42:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:42:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:42:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d591c031f144b279aa2e3353ec14bb8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBREI0QUYyMTQxNjM5ODk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBREI0QUYyMTQxNjM5ODk5AA==\",\"timestamp\":\"1768108368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:42:51+05:30"} [2026-01-11 10:42:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBREI0QUYyMTQxNjM5ODk5AA== [2026-01-11 10:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBREI0QUYyMTQxNjM5ODk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBREI0QUYyMTQxNjM5ODk5AA==\",\"timestamp\":\"1768108368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:42:51+05:30"} [2026-01-11 10:42:51] [DEBUG] Ignoring event: delivered [2026-01-11 10:43:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:13:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkFFNkYxOTRGNkI4NzNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkFFNkYxOTRGNkI4NzNBAA==", "timestamp": "1768108404", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:43:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:43:26] [INFO] Sending instructions to 917202000200 [2026-01-11 10:43:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:43:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:43:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbc90ba2de924d0ebc27ccfe24f766ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkFFNkYxOTRGNkI4NzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkFFNkYxOTRGNkI4NzNBAA==\",\"timestamp\":\"1768108404\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:26+05:30"} [2026-01-11 10:43:26] [DEBUG] Ignoring event: delivered [2026-01-11 10:43:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:13:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQUM0QTdBOTNERUUzNTVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQUM0QTdBOTNERUUzNTVFAA==", "timestamp": "1768108409", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:43:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:43:31] [INFO] Sending instructions to 917202000200 [2026-01-11 10:43:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:43:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:43:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4acdb91fcb3945288d7450b3f46db39e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkFFNkYxOTRGNkI4NzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkFFNkYxOTRGNkI4NzNBAA==\",\"timestamp\":\"1768108404\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:31+05:30"} [2026-01-11 10:43:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkFFNkYxOTRGNkI4NzNBAA== [2026-01-11 10:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQUM0QTdBOTNERUUzNTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQUM0QTdBOTNERUUzNTVFAA==\",\"timestamp\":\"1768108409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:31+05:30"} [2026-01-11 10:43:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQUM0QTdBOTNERUUzNTVFAA== [2026-01-11 10:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQUM0QTdBOTNERUUzNTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQUM0QTdBOTNERUUzNTVFAA==\",\"timestamp\":\"1768108409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:31+05:30"} [2026-01-11 10:43:32] [DEBUG] Ignoring event: delivered [2026-01-11 10:43:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:13:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1NTEyMzc3OTY5RkU5QTk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1NTEyMzc3OTY5RkU5QTk0AA==", "timestamp": "1768108414", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:43:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:43:36] [INFO] Sending instructions to 917202000200 [2026-01-11 10:43:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:43:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:43:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab8d5ba0bc3244c98ba099304586971b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1NTEyMzc3OTY5RkU5QTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1NTEyMzc3OTY5RkU5QTk0AA==\",\"timestamp\":\"1768108414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:37+05:30"} [2026-01-11 10:43:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1NTEyMzc3OTY5RkU5QTk0AA== [2026-01-11 10:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1NTEyMzc3OTY5RkU5QTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1NTEyMzc3OTY5RkU5QTk0AA==\",\"timestamp\":\"1768108414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:37+05:30"} [2026-01-11 10:43:37] [DEBUG] Ignoring event: delivered [2026-01-11 10:43:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:13:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBQTRGOThFNTgyQzFEQTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBQTRGOThFNTgyQzFEQTYwAA==", "timestamp": "1768108420", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:43:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:43:41] [INFO] Sending instructions to 917202000200 [2026-01-11 10:43:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:43:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:43:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "182a77b3a41a48e18adaa16220b83c0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:43:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBQTRGOThFNTgyQzFEQTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBQTRGOThFNTgyQzFEQTYwAA==\",\"timestamp\":\"1768108420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:45+05:30"} [2026-01-11 10:43:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBQTRGOThFNTgyQzFEQTYwAA== [2026-01-11 10:43:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBQTRGOThFNTgyQzFEQTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBQTRGOThFNTgyQzFEQTYwAA==\",\"timestamp\":\"1768108420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:46+05:30"} [2026-01-11 10:43:46] [DEBUG] Ignoring event: delivered [2026-01-11 10:43:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:13:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzMzk1NTI0NkFBOUE3Q0RCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzMzk1NTI0NkFBOUE3Q0RCAA==", "timestamp": "1768108425", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:43:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:43:47] [INFO] Sending instructions to 917202000200 [2026-01-11 10:43:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:43:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:43:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ebb0f10354c456d8f7e631c25779e8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzMzk1NTI0NkFBOUE3Q0RCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzMzk1NTI0NkFBOUE3Q0RCAA==\",\"timestamp\":\"1768108425\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:50+05:30"} [2026-01-11 10:43:51] [DEBUG] Ignoring event: delivered [2026-01-11 10:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzMzk1NTI0NkFBOUE3Q0RCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzMzk1NTI0NkFBOUE3Q0RCAA==\",\"timestamp\":\"1768108425\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:43:51+05:30"} [2026-01-11 10:43:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAzMzk1NTI0NkFBOUE3Q0RCAA== [2026-01-11 10:44:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:14:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQxMjkwQzQyQjNDOUYzQkJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQxMjkwQzQyQjNDOUYzQkJGAA==", "timestamp": "1768108461", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:44:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:44:23] [INFO] Sending instructions to 917202000200 [2026-01-11 10:44:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:44:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:44:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01fb3aa3511f4fc3b5be14c095fa7f91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:44:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:44:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQxMjkwQzQyQjNDOUYzQkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQxMjkwQzQyQjNDOUYzQkJGAA==\",\"timestamp\":\"1768108461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:44:23+05:30"} [2026-01-11 10:44:24] [DEBUG] Ignoring event: delivered [2026-01-11 10:44:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:44:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQxMjkwQzQyQjNDOUYzQkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQxMjkwQzQyQjNDOUYzQkJGAA==\",\"timestamp\":\"1768108461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:44:23+05:30"} [2026-01-11 10:44:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQxMjkwQzQyQjNDOUYzQkJGAA== [2026-01-11 10:44:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:14:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2NkQxNjdBQjgwQzM5NzZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2NkQxNjdBQjgwQzM5NzZGAA==", "timestamp": "1768108466", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:44:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:44:28] [INFO] Sending instructions to 917202000200 [2026-01-11 10:44:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:44:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:44:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac60db8b82c14beea735fdfc26e9bdac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:44:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2NkQxNjdBQjgwQzM5NzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2NkQxNjdBQjgwQzM5NzZGAA==\",\"timestamp\":\"1768108466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:44:29+05:30"} [2026-01-11 10:44:30] [DEBUG] Ignoring event: delivered [2026-01-11 10:44:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2NkQxNjdBQjgwQzM5NzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2NkQxNjdBQjgwQzM5NzZGAA==\",\"timestamp\":\"1768108466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:44:29+05:30"} [2026-01-11 10:44:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2NkQxNjdBQjgwQzM5NzZGAA== [2026-01-11 10:44:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:14:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4RDhFMjY0NTI3QUEzRUY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4RDhFMjY0NTI3QUEzRUY0AA==", "timestamp": "1768108471", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:44:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:44:34] [INFO] Sending instructions to 917202000200 [2026-01-11 10:44:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:44:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:44:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aea9b0cb2b9f47689a4bd7595c588867", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4RDhFMjY0NTI3QUEzRUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4RDhFMjY0NTI3QUEzRUY0AA==\",\"timestamp\":\"1768108471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:44:35+05:30"} [2026-01-11 10:44:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4RDhFMjY0NTI3QUEzRUY0AA== [2026-01-11 10:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4RDhFMjY0NTI3QUEzRUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4RDhFMjY0NTI3QUEzRUY0AA==\",\"timestamp\":\"1768108471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:44:35+05:30"} [2026-01-11 10:44:36] [DEBUG] Ignoring event: delivered [2026-01-11 10:45:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:15:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVEQzQ1ODBGMkEwNURBNkVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVEQzQ1ODBGMkEwNURBNkVGAA==", "timestamp": "1768108508", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:45:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:45:10] [INFO] Sending instructions to 917202000200 [2026-01-11 10:45:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:45:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:45:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31516b8ab9de4755bc3dce94a6dca12e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:45:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:45:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVEQzQ1ODBGMkEwNURBNkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVEQzQ1ODBGMkEwNURBNkVGAA==\",\"timestamp\":\"1768108508\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:45:10+05:30"} [2026-01-11 10:45:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVEQzQ1ODBGMkEwNURBNkVGAA== [2026-01-11 10:45:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:45:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVEQzQ1ODBGMkEwNURBNkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVEQzQ1ODBGMkEwNURBNkVGAA==\",\"timestamp\":\"1768108508\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:45:10+05:30"} [2026-01-11 10:45:11] [DEBUG] Ignoring event: delivered [2026-01-11 10:45:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:15:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBRkFGRjRDRjhDRDJFMTcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBRkFGRjRDRjhDRDJFMTcyAA==", "timestamp": "1768108514", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:45:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:45:15] [INFO] Sending instructions to 917202000200 [2026-01-11 10:45:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:45:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:45:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69cf0bd2344d4f11a4e84a8ef7f09c5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:45:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBRkFGRjRDRjhDRDJFMTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBRkFGRjRDRjhDRDJFMTcyAA==\",\"timestamp\":\"1768108514\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:45:19+05:30"} [2026-01-11 10:45:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBRkFGRjRDRjhDRDJFMTcyAA== [2026-01-11 10:45:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:15:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkU2RjVBNTMzMTgzOTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkU2RjVBNTMzMTgzOTdCAA==", "timestamp": "1768108519", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:45:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:45:21] [INFO] Sending instructions to 917202000200 [2026-01-11 10:45:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:45:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:45:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1896cf0be1424a51ad460ffcd993defa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:45:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:45:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBRkFGRjRDRjhDRDJFMTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBRkFGRjRDRjhDRDJFMTcyAA==\",\"timestamp\":\"1768108514\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:45:20+05:30"} [2026-01-11 10:45:21] [DEBUG] Ignoring event: delivered [2026-01-11 10:45:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkU2RjVBNTMzMTgzOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkU2RjVBNTMzMTgzOTdCAA==\",\"timestamp\":\"1768108519\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:45:22+05:30"} [2026-01-11 10:45:22] [DEBUG] Ignoring event: delivered [2026-01-11 10:45:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkU2RjVBNTMzMTgzOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkU2RjVBNTMzMTgzOTdCAA==\",\"timestamp\":\"1768108519\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:45:26+05:30"} [2026-01-11 10:45:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkU2RjVBNTMzMTgzOTdCAA== [2026-01-11 10:45:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:15:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyMkI3MzdCQjIwMTg3M0I1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyMkI3MzdCQjIwMTg3M0I1AA==", "timestamp": "1768108555", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:45:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:45:56] [INFO] Sending instructions to 917202000200 [2026-01-11 10:45:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:45:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:45:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48ac9f4130394a73875855596b447bd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:45:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:45:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyMkI3MzdCQjIwMTg3M0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyMkI3MzdCQjIwMTg3M0I1AA==\",\"timestamp\":\"1768108555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:45:57+05:30"} [2026-01-11 10:45:58] [DEBUG] Ignoring event: delivered [2026-01-11 10:45:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:45:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyMkI3MzdCQjIwMTg3M0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyMkI3MzdCQjIwMTg3M0I1AA==\",\"timestamp\":\"1768108555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:45:58+05:30"} [2026-01-11 10:45:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyMkI3MzdCQjIwMTg3M0I1AA== [2026-01-11 10:46:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:16:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MTY1M0IzNTkxNEVEM0YyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MTY1M0IzNTkxNEVEM0YyAA==", "timestamp": "1768108560", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:46:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:46:04] [INFO] Sending instructions to 917202000200 [2026-01-11 10:46:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:46:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:46:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa14711a8af54b7685e94df80eadaddb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:46:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MTY1M0IzNTkxNEVEM0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MTY1M0IzNTkxNEVEM0YyAA==\",\"timestamp\":\"1768108560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:06+05:30"} [2026-01-11 10:46:06] [DEBUG] Ignoring event: delivered [2026-01-11 10:46:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:16:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRjUxQUMyRTI4NjQ4RjVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRjUxQUMyRTI4NjQ4RjVFAA==", "timestamp": "1768108568", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:46:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:46:11] [INFO] Sending instructions to 917202000200 [2026-01-11 10:46:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:46:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MTY1M0IzNTkxNEVEM0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MTY1M0IzNTkxNEVEM0YyAA==\",\"timestamp\":\"1768108560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:10+05:30"} [2026-01-11 10:46:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MTY1M0IzNTkxNEVEM0YyAA== [2026-01-11 10:46:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15eeb8c620da4142b6a958cf711d9941", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRjUxQUMyRTI4NjQ4RjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRjUxQUMyRTI4NjQ4RjVFAA==\",\"timestamp\":\"1768108568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:11+05:30"} [2026-01-11 10:46:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRjUxQUMyRTI4NjQ4RjVFAA== [2026-01-11 10:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRjUxQUMyRTI4NjQ4RjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRjUxQUMyRTI4NjQ4RjVFAA==\",\"timestamp\":\"1768108568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:11+05:30"} [2026-01-11 10:46:11] [DEBUG] Ignoring event: delivered [2026-01-11 10:46:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:16:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDQkFBOEQ0NkJGQTUyRUFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDQkFBOEQ0NkJGQTUyRUFBAA==", "timestamp": "1768108574", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:46:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:46:16] [INFO] Sending instructions to 917202000200 [2026-01-11 10:46:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:46:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:46:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "250b19a36ac24e7392b5e21885421fcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:46:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDQkFBOEQ0NkJGQTUyRUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDQkFBOEQ0NkJGQTUyRUFBAA==\",\"timestamp\":\"1768108574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:18+05:30"} [2026-01-11 10:46:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDQkFBOEQ0NkJGQTUyRUFBAA== [2026-01-11 10:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDQkFBOEQ0NkJGQTUyRUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENDQkFBOEQ0NkJGQTUyRUFBAA==\",\"timestamp\":\"1768108574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:18+05:30"} [2026-01-11 10:46:19] [DEBUG] Ignoring event: delivered [2026-01-11 10:46:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:16:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY4Q0E1MjMyMEIzMUExRTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY4Q0E1MjMyMEIzMUExRTNFAA==", "timestamp": "1768108610", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:46:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:46:52] [INFO] Sending instructions to 917202000200 [2026-01-11 10:46:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:46:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:46:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "896a99303b88423caf83001f93fef34e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:46:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY4Q0E1MjMyMEIzMUExRTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY4Q0E1MjMyMEIzMUExRTNFAA==\",\"timestamp\":\"1768108610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:54+05:30"} [2026-01-11 10:46:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY4Q0E1MjMyMEIzMUExRTNFAA== [2026-01-11 10:46:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY4Q0E1MjMyMEIzMUExRTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY4Q0E1MjMyMEIzMUExRTNFAA==\",\"timestamp\":\"1768108610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:54+05:30"} [2026-01-11 10:46:55] [DEBUG] Ignoring event: delivered [2026-01-11 10:46:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:16:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGODVEODYxOTdGQkQ0QjVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGODVEODYxOTdGQkQ0QjVEAA==", "timestamp": "1768108616", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:46:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:46:58] [INFO] Sending instructions to 917202000200 [2026-01-11 10:46:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:46:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:46:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d4d769f1fc9457a8498222d51b34b96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:46:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGODVEODYxOTdGQkQ0QjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGODVEODYxOTdGQkQ0QjVEAA==\",\"timestamp\":\"1768108616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:58+05:30"} [2026-01-11 10:46:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGODVEODYxOTdGQkQ0QjVEAA== [2026-01-11 10:46:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGODVEODYxOTdGQkQ0QjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGODVEODYxOTdGQkQ0QjVEAA==\",\"timestamp\":\"1768108616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:46:58+05:30"} [2026-01-11 10:46:59] [DEBUG] Ignoring event: delivered [2026-01-11 10:47:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:17:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5Qzg5RTA3QkIyRjMwQzM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5Qzg5RTA3QkIyRjMwQzM1AA==", "timestamp": "1768108621", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:47:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:47:03] [INFO] Sending instructions to 917202000200 [2026-01-11 10:47:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:47:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:47:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fb5fc52b85948a9a99d32921d70c2f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:47:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5Qzg5RTA3QkIyRjMwQzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5Qzg5RTA3QkIyRjMwQzM1AA==\",\"timestamp\":\"1768108621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:04+05:30"} [2026-01-11 10:47:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5Qzg5RTA3QkIyRjMwQzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5Qzg5RTA3QkIyRjMwQzM1AA==\",\"timestamp\":\"1768108621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:04+05:30"} [2026-01-11 10:47:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5Qzg5RTA3QkIyRjMwQzM1AA== [2026-01-11 10:47:05] [DEBUG] Ignoring event: delivered [2026-01-11 10:47:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:17:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ3ODdDMzAyMThDOTExMDJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ3ODdDMzAyMThDOTExMDJBAA==", "timestamp": "1768108627", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:47:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:47:09] [INFO] Sending instructions to 917202000200 [2026-01-11 10:47:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:47:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:47:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44235531d7104e708aeca89f5c519038", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:47:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ3ODdDMzAyMThDOTExMDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ3ODdDMzAyMThDOTExMDJBAA==\",\"timestamp\":\"1768108627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:11+05:30"} [2026-01-11 10:47:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ3ODdDMzAyMThDOTExMDJBAA== [2026-01-11 10:47:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ3ODdDMzAyMThDOTExMDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ3ODdDMzAyMThDOTExMDJBAA==\",\"timestamp\":\"1768108627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:11+05:30"} [2026-01-11 10:47:12] [DEBUG] Ignoring event: delivered [2026-01-11 10:47:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:17:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyREQ4NDQyMUY1RTFGM0M2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyREQ4NDQyMUY1RTFGM0M2AA==", "timestamp": "1768108663", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:47:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:47:45] [INFO] Sending instructions to 917202000200 [2026-01-11 10:47:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:47:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:47:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "229dd0dff8154c1cad2de89a14b1546b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:47:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyREQ4NDQyMUY1RTFGM0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyREQ4NDQyMUY1RTFGM0M2AA==\",\"timestamp\":\"1768108663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:46+05:30"} [2026-01-11 10:47:47] [DEBUG] Ignoring event: delivered [2026-01-11 10:47:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyREQ4NDQyMUY1RTFGM0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyREQ4NDQyMUY1RTFGM0M2AA==\",\"timestamp\":\"1768108663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:47+05:30"} [2026-01-11 10:47:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyREQ4NDQyMUY1RTFGM0M2AA== [2026-01-11 10:47:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:17:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQTBBQ0JBQ0NBN0JGNUNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQTBBQ0JBQ0NBN0JGNUNEAA==", "timestamp": "1768108668", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:47:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:47:50] [INFO] Sending instructions to 917202000200 [2026-01-11 10:47:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:47:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:47:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12845c13408f4e32b0c185de9e8e8608", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:47:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQTBBQ0JBQ0NBN0JGNUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQTBBQ0JBQ0NBN0JGNUNEAA==\",\"timestamp\":\"1768108668\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:51+05:30"} [2026-01-11 10:47:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQTBBQ0JBQ0NBN0JGNUNEAA== [2026-01-11 10:47:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQTBBQ0JBQ0NBN0JGNUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQTBBQ0JBQ0NBN0JGNUNEAA==\",\"timestamp\":\"1768108668\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:51+05:30"} [2026-01-11 10:47:51] [DEBUG] Ignoring event: delivered [2026-01-11 10:47:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:17:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNDE2NUFFOEU1MzlBNTBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNDE2NUFFOEU1MzlBNTBEAA==", "timestamp": "1768108674", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:47:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:47:56] [INFO] Sending instructions to 917202000200 [2026-01-11 10:47:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:47:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:47:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7adf82de2f8d4901b598b8ddc0952549", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNDE2NUFFOEU1MzlBNTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNDE2NUFFOEU1MzlBNTBEAA==\",\"timestamp\":\"1768108674\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:58+05:30"} [2026-01-11 10:47:58] [DEBUG] Ignoring event: delivered [2026-01-11 10:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:47:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNDE2NUFFOEU1MzlBNTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNDE2NUFFOEU1MzlBNTBEAA==\",\"timestamp\":\"1768108674\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:47:58+05:30"} [2026-01-11 10:47:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNDE2NUFFOEU1MzlBNTBEAA== [2026-01-11 10:48:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:18:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5RjZCMjIyOTZGNTEyQ0YxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5RjZCMjIyOTZGNTEyQ0YxAA==", "timestamp": "1768108680", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:48:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:48:02] [INFO] Sending instructions to 917202000200 [2026-01-11 10:48:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:48:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:48:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0b40dd8309e4de5a09f3e54f52b0038", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:48:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5RjZCMjIyOTZGNTEyQ0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5RjZCMjIyOTZGNTEyQ0YxAA==\",\"timestamp\":\"1768108680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:48:02+05:30"} [2026-01-11 10:48:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5RjZCMjIyOTZGNTEyQ0YxAA== [2026-01-11 10:48:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5RjZCMjIyOTZGNTEyQ0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI5RjZCMjIyOTZGNTEyQ0YxAA==\",\"timestamp\":\"1768108680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:48:02+05:30"} [2026-01-11 10:48:03] [DEBUG] Ignoring event: delivered [2026-01-11 10:48:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:18:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4QkU4NDA3NUYyQzg5RjAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4QkU4NDA3NUYyQzg5RjAyAA==", "timestamp": "1768108689", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:48:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:48:10] [INFO] Sending instructions to 917202000200 [2026-01-11 10:48:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:48:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:48:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2b30e5c710e47c5894124f758fb4712", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:48:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4QkU4NDA3NUYyQzg5RjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4QkU4NDA3NUYyQzg5RjAyAA==\",\"timestamp\":\"1768108689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:48:11+05:30"} [2026-01-11 10:48:12] [DEBUG] Ignoring event: delivered [2026-01-11 10:48:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4QkU4NDA3NUYyQzg5RjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4QkU4NDA3NUYyQzg5RjAyAA==\",\"timestamp\":\"1768108689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:48:11+05:30"} [2026-01-11 10:48:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4QkU4NDA3NUYyQzg5RjAyAA== [2026-01-11 10:48:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:18:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyNDMyMkE2RjQ1OTc4Q0M2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyNDMyMkE2RjQ1OTc4Q0M2AA==", "timestamp": "1768108726", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:48:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:48:48] [INFO] Sending instructions to 917202000200 [2026-01-11 10:48:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:48:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:48:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d671d8f052b4dc09c87a2dbfe62faa9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:48:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyNDMyMkE2RjQ1OTc4Q0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyNDMyMkE2RjQ1OTc4Q0M2AA==\",\"timestamp\":\"1768108726\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:48:49+05:30"} [2026-01-11 10:48:50] [DEBUG] Ignoring event: delivered [2026-01-11 10:48:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyNDMyMkE2RjQ1OTc4Q0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyNDMyMkE2RjQ1OTc4Q0M2AA==\",\"timestamp\":\"1768108726\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:48:49+05:30"} [2026-01-11 10:48:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyNDMyMkE2RjQ1OTc4Q0M2AA== [2026-01-11 10:48:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:18:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyREFEQ0I0NDMzQUQ2OEQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyREFEQ0I0NDMzQUQ2OEQ3AA==", "timestamp": "1768108732", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:48:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:48:53] [INFO] Sending instructions to 917202000200 [2026-01-11 10:48:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:48:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:48:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec91dbb7ec3045d0ac2f07749e64e22a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:48:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyREFEQ0I0NDMzQUQ2OEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyREFEQ0I0NDMzQUQ2OEQ3AA==\",\"timestamp\":\"1768108732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:48:54+05:30"} [2026-01-11 10:48:55] [DEBUG] Ignoring event: delivered [2026-01-11 10:48:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyREFEQ0I0NDMzQUQ2OEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyREFEQ0I0NDMzQUQ2OEQ3AA==\",\"timestamp\":\"1768108732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:48:54+05:30"} [2026-01-11 10:48:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyREFEQ0I0NDMzQUQ2OEQ3AA== [2026-01-11 10:48:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:18:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMUI0NkFBNDE5QUU3RTIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMUI0NkFBNDE5QUU3RTIzAA==", "timestamp": "1768108738", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:48:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:48:59] [INFO] Sending instructions to 917202000200 [2026-01-11 10:48:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:48:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b57cdea6ce1d4c11b6972be119b41070", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMUI0NkFBNDE5QUU3RTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMUI0NkFBNDE5QUU3RTIzAA==\",\"timestamp\":\"1768108738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:00+05:30"} [2026-01-11 10:49:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMUI0NkFBNDE5QUU3RTIzAA== [2026-01-11 10:49:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMUI0NkFBNDE5QUU3RTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGMUI0NkFBNDE5QUU3RTIzAA==\",\"timestamp\":\"1768108738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:02+05:30"} [2026-01-11 10:49:03] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:19:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQwOEMwMEFBNzIyQzRBRTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQwOEMwMEFBNzIyQzRBRTYxAA==", "timestamp": "1768108744", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:49:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:49:05] [INFO] Sending instructions to 917202000200 [2026-01-11 10:49:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:49:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fdfbe98d4d146e4955319981bf62ffb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQwOEMwMEFBNzIyQzRBRTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQwOEMwMEFBNzIyQzRBRTYxAA==\",\"timestamp\":\"1768108744\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:06+05:30"} [2026-01-11 10:49:07] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQwOEMwMEFBNzIyQzRBRTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQwOEMwMEFBNzIyQzRBRTYxAA==\",\"timestamp\":\"1768108744\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:06+05:30"} [2026-01-11 10:49:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQwOEMwMEFBNzIyQzRBRTYxAA== [2026-01-11 10:49:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:19:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RDExQTNDQTgyQUI0RjM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RDExQTNDQTgyQUI0RjM2AA==", "timestamp": "1768108749", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:49:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:49:11] [INFO] Sending instructions to 917202000200 [2026-01-11 10:49:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:49:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "423deee94a754092a5e105769e3e7ae9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RDExQTNDQTgyQUI0RjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RDExQTNDQTgyQUI0RjM2AA==\",\"timestamp\":\"1768108749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:13+05:30"} [2026-01-11 10:49:14] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RDExQTNDQTgyQUI0RjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RDExQTNDQTgyQUI0RjM2AA==\",\"timestamp\":\"1768108749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:16+05:30"} [2026-01-11 10:49:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0RDExQTNDQTgyQUI0RjM2AA== [2026-01-11 10:49:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:19:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENjk1NjBEOUE3NEUxRDU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENjk1NjBEOUE3NEUxRDU2AA==", "timestamp": "1768108756", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:49:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:49:18] [INFO] Sending instructions to 917202000200 [2026-01-11 10:49:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:49:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58a1f1dcf1d54cddabcfc792a3f07f2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENjk1NjBEOUE3NEUxRDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENjk1NjBEOUE3NEUxRDU2AA==\",\"timestamp\":\"1768108756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:22+05:30"} [2026-01-11 10:49:22] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:19:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2M0E3RjYwQzZBNjczNTMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2M0E3RjYwQzZBNjczNTMyAA==", "timestamp": "1768108762", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:49:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:49:24] [INFO] Sending instructions to 917202000200 [2026-01-11 10:49:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:49:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80e5097054304e77b794a08a993611df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2M0E3RjYwQzZBNjczNTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2M0E3RjYwQzZBNjczNTMyAA==\",\"timestamp\":\"1768108762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:25+05:30"} [2026-01-11 10:49:25] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENjk1NjBEOUE3NEUxRDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENjk1NjBEOUE3NEUxRDU2AA==\",\"timestamp\":\"1768108756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:25+05:30"} [2026-01-11 10:49:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENjk1NjBEOUE3NEUxRDU2AA== [2026-01-11 10:49:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2M0E3RjYwQzZBNjczNTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2M0E3RjYwQzZBNjczNTMyAA==\",\"timestamp\":\"1768108762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:25+05:30"} [2026-01-11 10:49:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2M0E3RjYwQzZBNjczNTMyAA== [2026-01-11 10:49:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:19:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEN0MwMjg4NTE3NzQ5MTMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEN0MwMjg4NTE3NzQ5MTMzAA==", "timestamp": "1768108767", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:49:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:49:29] [INFO] Sending instructions to 917202000200 [2026-01-11 10:49:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:49:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "881ab30800a8440eab88ed5f1bc79f8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEN0MwMjg4NTE3NzQ5MTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEN0MwMjg4NTE3NzQ5MTMzAA==\",\"timestamp\":\"1768108767\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:29+05:30"} [2026-01-11 10:49:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEN0MwMjg4NTE3NzQ5MTMzAA== [2026-01-11 10:49:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEN0MwMjg4NTE3NzQ5MTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEN0MwMjg4NTE3NzQ5MTMzAA==\",\"timestamp\":\"1768108767\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:31+05:30"} [2026-01-11 10:49:32] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:19:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQzMxNDlCNjJDNEVFOUY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQzMxNDlCNjJDNEVFOUY1AA==", "timestamp": "1768108774", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:49:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:49:35] [INFO] Sending instructions to 917202000200 [2026-01-11 10:49:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:49:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80308c61bbd74ac5ac8876a20b0ab8e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQzMxNDlCNjJDNEVFOUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQzMxNDlCNjJDNEVFOUY1AA==\",\"timestamp\":\"1768108774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:36+05:30"} [2026-01-11 10:49:36] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQzMxNDlCNjJDNEVFOUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQzMxNDlCNjJDNEVFOUY1AA==\",\"timestamp\":\"1768108774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:36+05:30"} [2026-01-11 10:49:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZEQzMxNDlCNjJDNEVFOUY1AA== [2026-01-11 10:49:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:19:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjMxRUYxRTVFNDdGMzgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjMxRUYxRTVFNDdGMzgyAA==", "timestamp": "1768108780", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:49:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:49:41] [INFO] Sending instructions to 917202000200 [2026-01-11 10:49:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:49:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57a7be3360604cb3833229f2d951cb94", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjMxRUYxRTVFNDdGMzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjMxRUYxRTVFNDdGMzgyAA==\",\"timestamp\":\"1768108780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:41+05:30"} [2026-01-11 10:49:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjMxRUYxRTVFNDdGMzgyAA== [2026-01-11 10:49:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjMxRUYxRTVFNDdGMzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjMxRUYxRTVFNDdGMzgyAA==\",\"timestamp\":\"1768108780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:42+05:30"} [2026-01-11 10:49:43] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:19:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxMzdBMzZFQTE3NUIyOTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxMzdBMzZFQTE3NUIyOTM4AA==", "timestamp": "1768108785", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:49:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:49:47] [INFO] Sending instructions to 917202000200 [2026-01-11 10:49:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:49:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fbb60dddd9c4eca9c7dc8b68fa3ae3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxMzdBMzZFQTE3NUIyOTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxMzdBMzZFQTE3NUIyOTM4AA==\",\"timestamp\":\"1768108785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:49+05:30"} [2026-01-11 10:49:50] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxMzdBMzZFQTE3NUIyOTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxMzdBMzZFQTE3NUIyOTM4AA==\",\"timestamp\":\"1768108785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:49+05:30"} [2026-01-11 10:49:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxMzdBMzZFQTE3NUIyOTM4AA== [2026-01-11 10:49:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:19:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RDAyMDRFMkVBNkEwMDQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RDAyMDRFMkVBNkEwMDQyAA==", "timestamp": "1768108791", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:49:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:49:53] [INFO] Sending instructions to 917202000200 [2026-01-11 10:49:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:49:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:49:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "071f16b741c04c55837c024c89142fff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RDAyMDRFMkVBNkEwMDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RDAyMDRFMkVBNkEwMDQyAA==\",\"timestamp\":\"1768108791\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:55+05:30"} [2026-01-11 10:49:56] [DEBUG] Ignoring event: delivered [2026-01-11 10:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:49:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RDAyMDRFMkVBNkEwMDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RDAyMDRFMkVBNkEwMDQyAA==\",\"timestamp\":\"1768108791\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:49:55+05:30"} [2026-01-11 10:49:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0RDAyMDRFMkVBNkEwMDQyAA== [2026-01-11 10:50:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:20:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwMDg2MzNDOEM3RUQ2RTk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwMDg2MzNDOEM3RUQ2RTk5AA==", "timestamp": "1768108827", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:50:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:50:29] [INFO] Sending instructions to 917202000200 [2026-01-11 10:50:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:50:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:50:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cc4731b860240e1a856ad541a0b28e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:50:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:50:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwMDg2MzNDOEM3RUQ2RTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwMDg2MzNDOEM3RUQ2RTk5AA==\",\"timestamp\":\"1768108827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:50:29+05:30"} [2026-01-11 10:50:30] [DEBUG] Ignoring event: delivered [2026-01-11 10:50:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:50:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwMDg2MzNDOEM3RUQ2RTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwMDg2MzNDOEM3RUQ2RTk5AA==\",\"timestamp\":\"1768108827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:50:29+05:30"} [2026-01-11 10:50:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwMDg2MzNDOEM3RUQ2RTk5AA== [2026-01-11 10:50:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:20:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCQjIxQ0Q0MTkxQzVCMUYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCQjIxQ0Q0MTkxQzVCMUYyAA==", "timestamp": "1768108833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:50:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:50:35] [INFO] Sending instructions to 917202000200 [2026-01-11 10:50:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:50:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:50:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84e1ac8a49974386a01922ebc7650da0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:50:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCQjIxQ0Q0MTkxQzVCMUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCQjIxQ0Q0MTkxQzVCMUYyAA==\",\"timestamp\":\"1768108833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:50:37+05:30"} [2026-01-11 10:50:38] [DEBUG] Ignoring event: delivered [2026-01-11 10:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:50:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCQjIxQ0Q0MTkxQzVCMUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCQjIxQ0Q0MTkxQzVCMUYyAA==\",\"timestamp\":\"1768108833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:50:37+05:30"} [2026-01-11 10:50:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCQjIxQ0Q0MTkxQzVCMUYyAA== [2026-01-11 10:51:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:21:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5NzcxMTQ4NzU1NTE2M0MxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5NzcxMTQ4NzU1NTE2M0MxAA==", "timestamp": "1768108869", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:51:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:51:11] [INFO] Sending instructions to 917202000200 [2026-01-11 10:51:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:51:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:51:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af2e3ea54708452289178e696cc677ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:51:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:51:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5NzcxMTQ4NzU1NTE2M0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5NzcxMTQ4NzU1NTE2M0MxAA==\",\"timestamp\":\"1768108869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:51:13+05:30"} [2026-01-11 10:51:13] [DEBUG] Ignoring event: delivered [2026-01-11 10:51:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:21:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwMDYyNzkzRkY5NDEyRDg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwMDYyNzkzRkY5NDEyRDg0AA==", "timestamp": "1768108874", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:51:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:51:16] [INFO] Sending instructions to 917202000200 [2026-01-11 10:51:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:51:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:51:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e326e6c8f3340c7964c853bfec541ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:51:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:51:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5NzcxMTQ4NzU1NTE2M0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5NzcxMTQ4NzU1NTE2M0MxAA==\",\"timestamp\":\"1768108869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:51:16+05:30"} [2026-01-11 10:51:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5NzcxMTQ4NzU1NTE2M0MxAA== [2026-01-11 10:51:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:51:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwMDYyNzkzRkY5NDEyRDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwMDYyNzkzRkY5NDEyRDg0AA==\",\"timestamp\":\"1768108874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:51:17+05:30"} [2026-01-11 10:51:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwMDYyNzkzRkY5NDEyRDg0AA== [2026-01-11 10:51:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:51:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwMDYyNzkzRkY5NDEyRDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwMDYyNzkzRkY5NDEyRDg0AA==\",\"timestamp\":\"1768108874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:51:17+05:30"} [2026-01-11 10:51:18] [DEBUG] Ignoring event: delivered [2026-01-11 10:51:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:21:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU5NjEwRTgzQTY1MDY4OTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU5NjEwRTgzQTY1MDY4OTYzAA==", "timestamp": "1768108880", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:51:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:51:22] [INFO] Sending instructions to 917202000200 [2026-01-11 10:51:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:51:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:51:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35b3a980fa5548eeba8e53ca15949b33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:51:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:51:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU5NjEwRTgzQTY1MDY4OTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU5NjEwRTgzQTY1MDY4OTYzAA==\",\"timestamp\":\"1768108880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:51:27+05:30"} [2026-01-11 10:51:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU5NjEwRTgzQTY1MDY4OTYzAA== [2026-01-11 10:51:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:51:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU5NjEwRTgzQTY1MDY4OTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU5NjEwRTgzQTY1MDY4OTYzAA==\",\"timestamp\":\"1768108880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:51:26+05:30"} [2026-01-11 10:51:27] [DEBUG] Ignoring event: delivered [2026-01-11 10:51:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:21:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RENERDg1RjNDODlFM0Q3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RENERDg1RjNDODlFM0Q3AA==", "timestamp": "1768108916", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:51:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:51:58] [INFO] Sending instructions to 917202000200 [2026-01-11 10:51:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:51:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:51:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57e97ce801d54bd0a1058c71edba4f09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:52:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:51:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RENERDg1RjNDODlFM0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RENERDg1RjNDODlFM0Q3AA==\",\"timestamp\":\"1768108916\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:01+05:30"} [2026-01-11 10:52:01] [DEBUG] Ignoring event: delivered [2026-01-11 10:52:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:51:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RENERDg1RjNDODlFM0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RENERDg1RjNDODlFM0Q3AA==\",\"timestamp\":\"1768108916\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:01+05:30"} [2026-01-11 10:52:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5RENERDg1RjNDODlFM0Q3AA== [2026-01-11 10:52:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:22:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEN0U5MTdCNTJFOTNBMDIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEN0U5MTdCNTJFOTNBMDIyAA==", "timestamp": "1768108922", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:52:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:52:04] [INFO] Sending instructions to 917202000200 [2026-01-11 10:52:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:52:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:52:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e67fc02d1162477b934a1d0540e8d944", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:52:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEN0U5MTdCNTJFOTNBMDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEN0U5MTdCNTJFOTNBMDIyAA==\",\"timestamp\":\"1768108922\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:04+05:30"} [2026-01-11 10:52:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEN0U5MTdCNTJFOTNBMDIyAA== [2026-01-11 10:52:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEN0U5MTdCNTJFOTNBMDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEN0U5MTdCNTJFOTNBMDIyAA==\",\"timestamp\":\"1768108922\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:04+05:30"} [2026-01-11 10:52:05] [DEBUG] Ignoring event: delivered [2026-01-11 10:52:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:22:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1QjBCOTFEMUFDNUQ2MzQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1QjBCOTFEMUFDNUQ2MzQyAA==", "timestamp": "1768108928", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:52:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:52:09] [INFO] Sending instructions to 917202000200 [2026-01-11 10:52:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:52:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:52:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b5da2636d8140f686a0a160c7f45a84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:52:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1QjBCOTFEMUFDNUQ2MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1QjBCOTFEMUFDNUQ2MzQyAA==\",\"timestamp\":\"1768108928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:11+05:30"} [2026-01-11 10:52:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1QjBCOTFEMUFDNUQ2MzQyAA== [2026-01-11 10:52:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1QjBCOTFEMUFDNUQ2MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1QjBCOTFEMUFDNUQ2MzQyAA==\",\"timestamp\":\"1768108928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:11+05:30"} [2026-01-11 10:52:12] [DEBUG] Ignoring event: delivered [2026-01-11 10:52:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:22:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI3NDgzMjI5RUY0NTk3NkI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI3NDgzMjI5RUY0NTk3NkI1AA==", "timestamp": "1768108933", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:52:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:52:14] [INFO] Sending instructions to 917202000200 [2026-01-11 10:52:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:52:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:52:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb77f4058f96413b86478382a30e8230", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI3NDgzMjI5RUY0NTk3NkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI3NDgzMjI5RUY0NTk3NkI1AA==\",\"timestamp\":\"1768108933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:14+05:30"} [2026-01-11 10:52:15] [DEBUG] Ignoring event: delivered [2026-01-11 10:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI3NDgzMjI5RUY0NTk3NkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI3NDgzMjI5RUY0NTk3NkI1AA==\",\"timestamp\":\"1768108933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:14+05:30"} [2026-01-11 10:52:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI3NDgzMjI5RUY0NTk3NkI1AA== [2026-01-11 10:52:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:22:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg5MTM3QUNERDczODIwNkY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg5MTM3QUNERDczODIwNkY1AA==", "timestamp": "1768108969", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:52:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:52:50] [INFO] Sending instructions to 917202000200 [2026-01-11 10:52:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:52:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:52:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c047026bc9df4caf80fda79bacc85eb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:52:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg5MTM3QUNERDczODIwNkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg5MTM3QUNERDczODIwNkY1AA==\",\"timestamp\":\"1768108969\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:51+05:30"} [2026-01-11 10:52:53] [DEBUG] Ignoring event: delivered [2026-01-11 10:52:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg5MTM3QUNERDczODIwNkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg5MTM3QUNERDczODIwNkY1AA==\",\"timestamp\":\"1768108969\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:51+05:30"} [2026-01-11 10:52:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg5MTM3QUNERDczODIwNkY1AA== [2026-01-11 10:52:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:22:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQyODAzNjA2QjUzNUIxQzk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQyODAzNjA2QjUzNUIxQzk3AA==", "timestamp": "1768108974", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:52:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:52:56] [INFO] Sending instructions to 917202000200 [2026-01-11 10:52:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:52:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:52:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fdfe2c5181443289b3353dd8470f678", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQyODAzNjA2QjUzNUIxQzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQyODAzNjA2QjUzNUIxQzk3AA==\",\"timestamp\":\"1768108974\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:56+05:30"} [2026-01-11 10:52:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQyODAzNjA2QjUzNUIxQzk3AA== [2026-01-11 10:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:52:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQyODAzNjA2QjUzNUIxQzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQyODAzNjA2QjUzNUIxQzk3AA==\",\"timestamp\":\"1768108974\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:52:56+05:30"} [2026-01-11 10:52:57] [DEBUG] Ignoring event: delivered [2026-01-11 10:53:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:23:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwOEFCRUYwRENGOUY5QzgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwOEFCRUYwRENGOUY5QzgwAA==", "timestamp": "1768108979", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:53:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:53:01] [INFO] Sending instructions to 917202000200 [2026-01-11 10:53:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:53:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:53:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33edf6c1bcf045f4a3fea479a334d031", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:53:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwOEFCRUYwRENGOUY5QzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwOEFCRUYwRENGOUY5QzgwAA==\",\"timestamp\":\"1768108979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:01+05:30"} [2026-01-11 10:53:01] [DEBUG] Ignoring event: delivered [2026-01-11 10:53:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwOEFCRUYwRENGOUY5QzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwOEFCRUYwRENGOUY5QzgwAA==\",\"timestamp\":\"1768108979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:01+05:30"} [2026-01-11 10:53:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwOEFCRUYwRENGOUY5QzgwAA== [2026-01-11 10:53:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:23:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCQkU0RTJEN0NGNkMzNkM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCQkU0RTJEN0NGNkMzNkM2AA==", "timestamp": "1768108985", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:53:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:53:07] [INFO] Sending instructions to 917202000200 [2026-01-11 10:53:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:53:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:53:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f5dc919c0eb47b9a5ec658ab586306f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:53:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCQkU0RTJEN0NGNkMzNkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCQkU0RTJEN0NGNkMzNkM2AA==\",\"timestamp\":\"1768108985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:07+05:30"} [2026-01-11 10:53:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCQkU0RTJEN0NGNkMzNkM2AA== [2026-01-11 10:53:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCQkU0RTJEN0NGNkMzNkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCQkU0RTJEN0NGNkMzNkM2AA==\",\"timestamp\":\"1768108985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:07+05:30"} [2026-01-11 10:53:08] [DEBUG] Ignoring event: delivered [2026-01-11 10:53:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:23:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk5NDNBMTdFRDc2MzIwODE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk5NDNBMTdFRDc2MzIwODE2AA==", "timestamp": "1768109021", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:53:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:53:43] [INFO] Sending instructions to 917202000200 [2026-01-11 10:53:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:53:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:53:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c3e9734bd034832a913588d82293f02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:53:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk5NDNBMTdFRDc2MzIwODE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk5NDNBMTdFRDc2MzIwODE2AA==\",\"timestamp\":\"1768109021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:44+05:30"} [2026-01-11 10:53:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk5NDNBMTdFRDc2MzIwODE2AA== [2026-01-11 10:53:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk5NDNBMTdFRDc2MzIwODE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk5NDNBMTdFRDc2MzIwODE2AA==\",\"timestamp\":\"1768109021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:44+05:30"} [2026-01-11 10:53:45] [DEBUG] Ignoring event: delivered [2026-01-11 10:53:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:23:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNUI0OUM5MzJDNkQwNUVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNUI0OUM5MzJDNkQwNUVFAA==", "timestamp": "1768109027", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:53:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:53:48] [INFO] Sending instructions to 917202000200 [2026-01-11 10:53:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:53:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:53:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16040d2a9ff749b499d9092940dd419b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:53:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNUI0OUM5MzJDNkQwNUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNUI0OUM5MzJDNkQwNUVFAA==\",\"timestamp\":\"1768109027\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:51+05:30"} [2026-01-11 10:53:52] [DEBUG] Ignoring event: delivered [2026-01-11 10:53:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNUI0OUM5MzJDNkQwNUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNUI0OUM5MzJDNkQwNUVFAA==\",\"timestamp\":\"1768109027\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:50+05:30"} [2026-01-11 10:53:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlFNUI0OUM5MzJDNkQwNUVFAA== [2026-01-11 10:53:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:23:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyOTY3RjJEQTgyNjhGNzQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyOTY3RjJEQTgyNjhGNzQ4AA==", "timestamp": "1768109032", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:53:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:53:54] [INFO] Sending instructions to 917202000200 [2026-01-11 10:53:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:53:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:53:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a1f537e302c4fccb29143bf8efe2945", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:53:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyOTY3RjJEQTgyNjhGNzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyOTY3RjJEQTgyNjhGNzQ4AA==\",\"timestamp\":\"1768109032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:54+05:30"} [2026-01-11 10:53:55] [DEBUG] Ignoring event: delivered [2026-01-11 10:53:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyOTY3RjJEQTgyNjhGNzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyOTY3RjJEQTgyNjhGNzQ4AA==\",\"timestamp\":\"1768109032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:54+05:30"} [2026-01-11 10:53:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyOTY3RjJEQTgyNjhGNzQ4AA== [2026-01-11 10:53:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:23:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RjQ3ODVCODI5MTlGNkMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RjQ3ODVCODI5MTlGNkMzAA==", "timestamp": "1768109037", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:53:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:53:59] [INFO] Sending instructions to 917202000200 [2026-01-11 10:53:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:53:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:53:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "611ca58cf06544d69f41a25b8cc451e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:54:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RjQ3ODVCODI5MTlGNkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RjQ3ODVCODI5MTlGNkMzAA==\",\"timestamp\":\"1768109037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:59+05:30"} [2026-01-11 10:54:00] [DEBUG] Ignoring event: delivered [2026-01-11 10:54:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:53:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RjQ3ODVCODI5MTlGNkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RjQ3ODVCODI5MTlGNkMzAA==\",\"timestamp\":\"1768109037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:53:59+05:30"} [2026-01-11 10:54:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RjQ3ODVCODI5MTlGNkMzAA== [2026-01-11 10:54:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:24:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg3MjNCREU1REE1QjVCQzkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg3MjNCREU1REE1QjVCQzkyAA==", "timestamp": "1768109073", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:54:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:54:35] [INFO] Sending instructions to 917202000200 [2026-01-11 10:54:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:54:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:54:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b7eda3c250647c4997216b0ea2f4c68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:54:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:24:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNCNzU1RENCMDQwRkI4M0QyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNCNzU1RENCMDQwRkI4M0QyAA==", "timestamp": "1768109078", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:54:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:54:40] [INFO] Sending instructions to 917202000200 [2026-01-11 10:54:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:54:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:54:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a993248ffba46acb9148bfeed0cd382", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:54:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:24:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBNzg5NjVGQ0JBM0NCRDk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBNzg5NjVGQ0JBM0NCRDk4AA==", "timestamp": "1768109084", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:54:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:54:46] [INFO] Sending instructions to 917202000200 [2026-01-11 10:54:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:54:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:54:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03a1e66c019248d4ba86162de6d728d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:54:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg3MjNCREU1REE1QjVCQzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg3MjNCREU1REE1QjVCQzkyAA==\",\"timestamp\":\"1768109073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:54:50+05:30"} [2026-01-11 10:54:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg3MjNCREU1REE1QjVCQzkyAA== [2026-01-11 10:54:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg3MjNCREU1REE1QjVCQzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg3MjNCREU1REE1QjVCQzkyAA==\",\"timestamp\":\"1768109073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:54:52+05:30"} [2026-01-11 10:54:53] [DEBUG] Ignoring event: delivered [2026-01-11 10:54:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:54:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNCNzU1RENCMDQwRkI4M0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNCNzU1RENCMDQwRkI4M0QyAA==\",\"timestamp\":\"1768109078\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:54:54+05:30"} [2026-01-11 10:54:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNCNzU1RENCMDQwRkI4M0QyAA== [2026-01-11 10:54:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:54:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNCNzU1RENCMDQwRkI4M0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNCNzU1RENCMDQwRkI4M0QyAA==\",\"timestamp\":\"1768109078\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:54:54+05:30"} [2026-01-11 10:54:55] [DEBUG] Ignoring event: delivered [2026-01-11 10:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:54:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBNzg5NjVGQ0JBM0NCRDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBNzg5NjVGQ0JBM0NCRDk4AA==\",\"timestamp\":\"1768109084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:54:56+05:30"} [2026-01-11 10:54:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBNzg5NjVGQ0JBM0NCRDk4AA== [2026-01-11 10:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:54:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBNzg5NjVGQ0JBM0NCRDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBNzg5NjVGQ0JBM0NCRDk4AA==\",\"timestamp\":\"1768109084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:54:56+05:30"} [2026-01-11 10:54:57] [DEBUG] Ignoring event: delivered [2026-01-11 10:55:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:25:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1NTk0REFBQjAzRjhCMTAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1NTk0REFBQjAzRjhCMTAzAA==", "timestamp": "1768109121", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:55:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:55:22] [INFO] Sending instructions to 917202000200 [2026-01-11 10:55:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:55:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:55:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d1dc972164947d491d9b099826e0e9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:55:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1NTk0REFBQjAzRjhCMTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1NTk0REFBQjAzRjhCMTAzAA==\",\"timestamp\":\"1768109121\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:55:26+05:30"} [2026-01-11 10:55:27] [DEBUG] Ignoring event: delivered [2026-01-11 10:55:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1NTk0REFBQjAzRjhCMTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1NTk0REFBQjAzRjhCMTAzAA==\",\"timestamp\":\"1768109121\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:55:26+05:30"} [2026-01-11 10:55:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1NTk0REFBQjAzRjhCMTAzAA== [2026-01-11 10:55:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:25:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyNjhCN0RFQUYxNDU4MDcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyNjhCN0RFQUYxNDU4MDcwAA==", "timestamp": "1768109126", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:55:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:55:28] [INFO] Sending instructions to 917202000200 [2026-01-11 10:55:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:55:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:55:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf7d4815e18e4d1aae055375214f5eb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:55:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:25:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDQTI2MkE4N0I2Q0I3NUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDQTI2MkE4N0I2Q0I3NUVDAA==", "timestamp": "1768109132", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:55:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:55:33] [INFO] Sending instructions to 917202000200 [2026-01-11 10:55:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:55:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:55:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "580390bcb3094210b6b9d0cb85654e89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:55:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:55:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyNjhCN0RFQUYxNDU4MDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyNjhCN0RFQUYxNDU4MDcwAA==\",\"timestamp\":\"1768109126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:55:35+05:30"} [2026-01-11 10:55:36] [DEBUG] Ignoring event: delivered [2026-01-11 10:55:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:55:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyNjhCN0RFQUYxNDU4MDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyNjhCN0RFQUYxNDU4MDcwAA==\",\"timestamp\":\"1768109126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:55:35+05:30"} [2026-01-11 10:55:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyNjhCN0RFQUYxNDU4MDcwAA== [2026-01-11 10:55:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:55:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDQTI2MkE4N0I2Q0I3NUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDQTI2MkE4N0I2Q0I3NUVDAA==\",\"timestamp\":\"1768109132\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:55:54+05:30"} [2026-01-11 10:55:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDQTI2MkE4N0I2Q0I3NUVDAA== [2026-01-11 10:55:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:55:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDQTI2MkE4N0I2Q0I3NUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDQTI2MkE4N0I2Q0I3NUVDAA==\",\"timestamp\":\"1768109132\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:55:55+05:30"} [2026-01-11 10:55:55] [DEBUG] Ignoring event: delivered [2026-01-11 10:56:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:26:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCNUFFMkM4NjEyMEY0MjU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCNUFFMkM4NjEyMEY0MjU5AA==", "timestamp": "1768109168", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:56:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:56:09] [INFO] Sending instructions to 917202000200 [2026-01-11 10:56:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:56:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:56:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db5f8a228705400f986cfbe12d8f0bf1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:56:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:26:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwMDZGQjM4QkEyMENBQkZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwMDZGQjM4QkEyMENBQkZFAA==", "timestamp": "1768109173", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:56:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:56:15] [INFO] Sending instructions to 917202000200 [2026-01-11 10:56:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:56:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:56:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0e66679fe9440218caa2c95f95785fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:56:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:56:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCNUFFMkM4NjEyMEY0MjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCNUFFMkM4NjEyMEY0MjU5AA==\",\"timestamp\":\"1768109168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:56:14+05:30"} [2026-01-11 10:56:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCNUFFMkM4NjEyMEY0MjU5AA== [2026-01-11 10:56:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:56:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCNUFFMkM4NjEyMEY0MjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCNUFFMkM4NjEyMEY0MjU5AA==\",\"timestamp\":\"1768109168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:56:14+05:30"} [2026-01-11 10:56:17] [DEBUG] Ignoring event: delivered [2026-01-11 10:56:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:26:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MTM5NEE5MEM5QTE1MDRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MTM5NEE5MEM5QTE1MDRCAA==", "timestamp": "1768109178", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:56:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:56:20] [INFO] Sending instructions to 917202000200 [2026-01-11 10:56:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:56:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:56:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c811e771fa84805bdab5f518c193200", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:56:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwMDZGQjM4QkEyMENBQkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwMDZGQjM4QkEyMENBQkZFAA==\",\"timestamp\":\"1768109173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:56:22+05:30"} [2026-01-11 10:56:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwMDZGQjM4QkEyMENBQkZFAA== [2026-01-11 10:56:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:56:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MTM5NEE5MEM5QTE1MDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MTM5NEE5MEM5QTE1MDRCAA==\",\"timestamp\":\"1768109178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:56:22+05:30"} [2026-01-11 10:56:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MTM5NEE5MEM5QTE1MDRCAA== [2026-01-11 10:56:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwMDZGQjM4QkEyMENBQkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwMDZGQjM4QkEyMENBQkZFAA==\",\"timestamp\":\"1768109173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:56:27+05:30"} [2026-01-11 10:56:29] [DEBUG] Ignoring event: delivered [2026-01-11 10:56:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:56:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MTM5NEE5MEM5QTE1MDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MTM5NEE5MEM5QTE1MDRCAA==\",\"timestamp\":\"1768109178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:56:27+05:30"} [2026-01-11 10:56:30] [DEBUG] Ignoring event: delivered [2026-01-11 10:56:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:26:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2OEJCM0VFOEU1MTg4RjY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2OEJCM0VFOEU1MTg4RjY3AA==", "timestamp": "1768109215", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:56:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:56:56] [INFO] Sending instructions to 917202000200 [2026-01-11 10:56:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:56:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:56:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f631053b565f4534b10be79e80dd54c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:57:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:27:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NjQ1M0MzRTZGNEQ3NDNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NjQ1M0MzRTZGNEQ3NDNEAA==", "timestamp": "1768109220", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:57:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:57:02] [INFO] Sending instructions to 917202000200 [2026-01-11 10:57:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:57:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:57:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adb9da03c3e64ff2ae1e08f28c35fe21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:57:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:27:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzNjI1MkJFN0M5MTBBREVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzNjI1MkJFN0M5MTBBREVFAA==", "timestamp": "1768109225", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:57:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:57:07] [INFO] Sending instructions to 917202000200 [2026-01-11 10:57:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:57:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:57:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a706e39ddbb4d4eb6bee2c1486b5fdf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:57:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:56:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2OEJCM0VFOEU1MTg4RjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2OEJCM0VFOEU1MTg4RjY3AA==\",\"timestamp\":\"1768109215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:07+05:30"} [2026-01-11 10:57:08] [DEBUG] Ignoring event: delivered [2026-01-11 10:57:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzNjI1MkJFN0M5MTBBREVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzNjI1MkJFN0M5MTBBREVFAA==\",\"timestamp\":\"1768109225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:09+05:30"} [2026-01-11 10:57:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzNjI1MkJFN0M5MTBBREVFAA== [2026-01-11 10:57:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:56:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2OEJCM0VFOEU1MTg4RjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2OEJCM0VFOEU1MTg4RjY3AA==\",\"timestamp\":\"1768109215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:08+05:30"} [2026-01-11 10:57:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE2OEJCM0VFOEU1MTg4RjY3AA== [2026-01-11 10:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NjQ1M0MzRTZGNEQ3NDNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NjQ1M0MzRTZGNEQ3NDNEAA==\",\"timestamp\":\"1768109220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:11+05:30"} [2026-01-11 10:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzNjI1MkJFN0M5MTBBREVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzNjI1MkJFN0M5MTBBREVFAA==\",\"timestamp\":\"1768109225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:11+05:30"} [2026-01-11 10:57:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NjQ1M0MzRTZGNEQ3NDNEAA== [2026-01-11 10:57:11] [DEBUG] Ignoring event: delivered [2026-01-11 10:57:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NjQ1M0MzRTZGNEQ3NDNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NjQ1M0MzRTZGNEQ3NDNEAA==\",\"timestamp\":\"1768109220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:18+05:30"} [2026-01-11 10:57:19] [DEBUG] Ignoring event: delivered [2026-01-11 10:57:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:27:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4NkFEQjQxQjI4OEQ0ODQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4NkFEQjQxQjI4OEQ0ODQzAA==", "timestamp": "1768109261", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:57:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:57:44] [INFO] Sending instructions to 917202000200 [2026-01-11 10:57:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:57:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:57:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bf4d44c3dde4c7faedf98e883380228", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:57:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:27:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxMDBDQjhBOTk5RjUxQjdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxMDBDQjhBOTk5RjUxQjdGAA==", "timestamp": "1768109267", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:57:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:57:49] [INFO] Sending instructions to 917202000200 [2026-01-11 10:57:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:57:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:57:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbf4d6f18afa4de2bc889e3ec4f6b5fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:57:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4NkFEQjQxQjI4OEQ0ODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4NkFEQjQxQjI4OEQ0ODQzAA==\",\"timestamp\":\"1768109261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:50+05:30"} [2026-01-11 10:57:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4NkFEQjQxQjI4OEQ0ODQzAA== [2026-01-11 10:57:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxMDBDQjhBOTk5RjUxQjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxMDBDQjhBOTk5RjUxQjdGAA==\",\"timestamp\":\"1768109267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:52+05:30"} [2026-01-11 10:57:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxMDBDQjhBOTk5RjUxQjdGAA== [2026-01-11 10:57:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:27:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyNzkyM0Y4MUUyQTNBNzEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyNzkyM0Y4MUUyQTNBNzEwAA==", "timestamp": "1768109273", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:57:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:57:55] [INFO] Sending instructions to 917202000200 [2026-01-11 10:57:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:57:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:57:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56fe4983e4e541afafb8bc651abe0d09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:57:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4NkFEQjQxQjI4OEQ0ODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4NkFEQjQxQjI4OEQ0ODQzAA==\",\"timestamp\":\"1768109261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:56+05:30"} [2026-01-11 10:57:58] [DEBUG] Ignoring event: delivered [2026-01-11 10:57:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxMDBDQjhBOTk5RjUxQjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxMDBDQjhBOTk5RjUxQjdGAA==\",\"timestamp\":\"1768109267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:57+05:30"} [2026-01-11 10:57:58] [DEBUG] Ignoring event: delivered [2026-01-11 10:57:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyNzkyM0Y4MUUyQTNBNzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyNzkyM0Y4MUUyQTNBNzEwAA==\",\"timestamp\":\"1768109273\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:57:57+05:30"} [2026-01-11 10:57:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyNzkyM0Y4MUUyQTNBNzEwAA== [2026-01-11 10:58:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:28:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0M5NTIwQzBDRUFCRkI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0M5NTIwQzBDRUFCRkI3AA==", "timestamp": "1768109279", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:58:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:58:00] [INFO] Sending instructions to 917202000200 [2026-01-11 10:58:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:58:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:58:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1280dc30dce4f73ae0f2ae9ec1fbc14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:58:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:57:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyNzkyM0Y4MUUyQTNBNzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyNzkyM0Y4MUUyQTNBNzEwAA==\",\"timestamp\":\"1768109273\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:01+05:30"} [2026-01-11 10:58:02] [DEBUG] Ignoring event: delivered [2026-01-11 10:58:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:28:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwNkZDMEI2MDVDREVERkVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwNkZDMEI2MDVDREVERkVBAA==", "timestamp": "1768109284", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:58:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:58:06] [INFO] Sending instructions to 917202000200 [2026-01-11 10:58:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:58:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:58:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30979e9433d840b2b956d28331252550", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwNkZDMEI2MDVDREVERkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwNkZDMEI2MDVDREVERkVBAA==\",\"timestamp\":\"1768109284\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:09+05:30"} [2026-01-11 10:58:11] [DEBUG] Ignoring event: delivered [2026-01-11 10:58:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:28:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MTVDNjc1QjlCODU4OERFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MTVDNjc1QjlCODU4OERFAA==", "timestamp": "1768109289", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:58:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:58:11] [INFO] Sending instructions to 917202000200 [2026-01-11 10:58:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:58:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwNkZDMEI2MDVDREVERkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwNkZDMEI2MDVDREVERkVBAA==\",\"timestamp\":\"1768109284\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:09+05:30"} [2026-01-11 10:58:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwNkZDMEI2MDVDREVERkVBAA== [2026-01-11 10:58:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "909abe8bcb34433dac283653c767a14c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0M5NTIwQzBDRUFCRkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0M5NTIwQzBDRUFCRkI3AA==\",\"timestamp\":\"1768109279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:10+05:30"} [2026-01-11 10:58:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0M5NTIwQzBDRUFCRkI3AA== [2026-01-11 10:58:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0M5NTIwQzBDRUFCRkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0M5NTIwQzBDRUFCRkI3AA==\",\"timestamp\":\"1768109279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:10+05:30"} [2026-01-11 10:58:12] [DEBUG] Ignoring event: delivered [2026-01-11 10:58:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MTVDNjc1QjlCODU4OERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MTVDNjc1QjlCODU4OERFAA==\",\"timestamp\":\"1768109289\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:11+05:30"} [2026-01-11 10:58:13] [DEBUG] Ignoring event: delivered [2026-01-11 10:58:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:28:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxN0YxRjdBMkI3NzFFMkIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxN0YxRjdBMkI3NzFFMkIyAA==", "timestamp": "1768109295", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:58:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:58:17] [INFO] Sending instructions to 917202000200 [2026-01-11 10:58:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:58:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:58:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a03bc0289b9a472c97301a85d2abf928", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:58:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxN0YxRjdBMkI3NzFFMkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxN0YxRjdBMkI3NzFFMkIyAA==\",\"timestamp\":\"1768109295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:21+05:30"} [2026-01-11 10:58:21] [DEBUG] Ignoring event: delivered [2026-01-11 10:58:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MTVDNjc1QjlCODU4OERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MTVDNjc1QjlCODU4OERFAA==\",\"timestamp\":\"1768109289\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:21+05:30"} [2026-01-11 10:58:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MTVDNjc1QjlCODU4OERFAA== [2026-01-11 10:58:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:28:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5MUFCMTUzNjE0NTlBNzMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5MUFCMTUzNjE0NTlBNzMwAA==", "timestamp": "1768109300", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:58:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:58:22] [INFO] Sending instructions to 917202000200 [2026-01-11 10:58:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:58:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:58:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxN0YxRjdBMkI3NzFFMkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxN0YxRjdBMkI3NzFFMkIyAA==\",\"timestamp\":\"1768109295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:21+05:30"} [2026-01-11 10:58:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxN0YxRjdBMkI3NzFFMkIyAA== [2026-01-11 10:58:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9204adddda348678dadf22dc8586507", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5MUFCMTUzNjE0NTlBNzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5MUFCMTUzNjE0NTlBNzMwAA==\",\"timestamp\":\"1768109300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:28+05:30"} [2026-01-11 10:58:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5MUFCMTUzNjE0NTlBNzMwAA== [2026-01-11 10:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5MUFCMTUzNjE0NTlBNzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5MUFCMTUzNjE0NTlBNzMwAA==\",\"timestamp\":\"1768109300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:58:28+05:30"} [2026-01-11 10:58:29] [DEBUG] Ignoring event: delivered [2026-01-11 10:58:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:28:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCMEM4MUE1RTUyQ0ExQUJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCMEM4MUE1RTUyQ0ExQUJCAA==", "timestamp": "1768109336", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:58:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:58:58] [INFO] Sending instructions to 917202000200 [2026-01-11 10:58:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:58:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:58:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98108842f8454ee78a470fd38742cd49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:59:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:29:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RkQ3NkIxOTYwNTcwMjQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RkQ3NkIxOTYwNTcwMjQ2AA==", "timestamp": "1768109342", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:59:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:59:03] [INFO] Sending instructions to 917202000200 [2026-01-11 10:59:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:59:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:59:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8eae4b3c15c24c9db30624692cae5e79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:59:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RkQ3NkIxOTYwNTcwMjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RkQ3NkIxOTYwNTcwMjQ2AA==\",\"timestamp\":\"1768109342\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:59:04+05:30"} [2026-01-11 10:59:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RkQ3NkIxOTYwNTcwMjQ2AA== [2026-01-11 10:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCMEM4MUE1RTUyQ0ExQUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCMEM4MUE1RTUyQ0ExQUJCAA==\",\"timestamp\":\"1768109336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:59:06+05:30"} [2026-01-11 10:59:07] [DEBUG] Ignoring event: delivered [2026-01-11 10:59:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RkQ3NkIxOTYwNTcwMjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RkQ3NkIxOTYwNTcwMjQ2AA==\",\"timestamp\":\"1768109342\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:59:09+05:30"} [2026-01-11 10:59:10] [DEBUG] Ignoring event: delivered [2026-01-11 10:59:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:58:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCMEM4MUE1RTUyQ0ExQUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCMEM4MUE1RTUyQ0ExQUJCAA==\",\"timestamp\":\"1768109336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:59:09+05:30"} [2026-01-11 10:59:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCMEM4MUE1RTUyQ0ExQUJCAA== [2026-01-11 10:59:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:29:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QzRGMkVDOTk3QTMwQjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QzRGMkVDOTk3QTMwQjg3AA==", "timestamp": "1768109378", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:59:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:59:39] [INFO] Sending instructions to 917202000200 [2026-01-11 10:59:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:59:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:59:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a98eda7482444a8a850698dd13fb4cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:59:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:29:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThDNEMxODZBM0JBMDg2QjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThDNEMxODZBM0JBMDg2QjMyAA==", "timestamp": "1768109383", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:59:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:59:45] [INFO] Sending instructions to 917202000200 [2026-01-11 10:59:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:59:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:59:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e167d76d68c4ac9b4cce092734a26e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:59:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QzRGMkVDOTk3QTMwQjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QzRGMkVDOTk3QTMwQjg3AA==\",\"timestamp\":\"1768109378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:59:44+05:30"} [2026-01-11 10:59:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QzRGMkVDOTk3QTMwQjg3AA== [2026-01-11 10:59:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QzRGMkVDOTk3QTMwQjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QzRGMkVDOTk3QTMwQjg3AA==\",\"timestamp\":\"1768109378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T10:59:49+05:30"} [2026-01-11 10:59:49] [DEBUG] Ignoring event: delivered [2026-01-11 10:59:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThDNEMxODZBM0JBMDg2QjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThDNEMxODZBM0JBMDg2QjMyAA==\",\"timestamp\":\"1768109383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:59:49+05:30"} [2026-01-11 10:59:49] [DEBUG] Ignoring event: delivered [2026-01-11 10:59:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThDNEMxODZBM0JBMDg2QjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThDNEMxODZBM0JBMDg2QjMyAA==\",\"timestamp\":\"1768109383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T10:59:49+05:30"} [2026-01-11 10:59:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThDNEMxODZBM0JBMDg2QjMyAA== [2026-01-11 10:59:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:29:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3Rjg4MUIyMzAyNEYxMUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3Rjg4MUIyMzAyNEYxMUVFAA==", "timestamp": "1768109389", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:59:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 10:59:50] [INFO] Sending instructions to 917202000200 [2026-01-11 10:59:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:59:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:59:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17840397e01f413aabc4487bbbe6a41b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 10:59:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:29:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4QUMzOTQxQjI2MTJDREZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4QUMzOTQxQjI2MTJDREZDAA==", "timestamp": "1768109394", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 10:59:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 10:59:55] [INFO] Sending instructions to 917202000200 [2026-01-11 10:59:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 10:59:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 10:59:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7c1f37796c942cb9d57d8294dab32aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:00:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3Rjg4MUIyMzAyNEYxMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3Rjg4MUIyMzAyNEYxMUVFAA==\",\"timestamp\":\"1768109389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:00:00+05:30"} [2026-01-11 11:00:01] [DEBUG] Ignoring event: delivered [2026-01-11 11:00:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3Rjg4MUIyMzAyNEYxMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3Rjg4MUIyMzAyNEYxMUVFAA==\",\"timestamp\":\"1768109389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:00:00+05:30"} [2026-01-11 11:00:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3Rjg4MUIyMzAyNEYxMUVFAA== [2026-01-11 11:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4QUMzOTQxQjI2MTJDREZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4QUMzOTQxQjI2MTJDREZDAA==\",\"timestamp\":\"1768109394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:00:09+05:30"} [2026-01-11 11:00:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4QUMzOTQxQjI2MTJDREZDAA== [2026-01-11 11:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T10:59:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4QUMzOTQxQjI2MTJDREZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI4QUMzOTQxQjI2MTJDREZDAA==\",\"timestamp\":\"1768109394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:00:09+05:30"} [2026-01-11 11:00:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:00:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:30:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3M0IzNjYzOEJGNjRDMDhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3M0IzNjYzOEJGNjRDMDhCAA==", "timestamp": "1768109430", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:00:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:00:32] [INFO] Sending instructions to 917202000200 [2026-01-11 11:00:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:00:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:00:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a69824886ea24c06af10d1fa082c25c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:00:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:00:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3M0IzNjYzOEJGNjRDMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3M0IzNjYzOEJGNjRDMDhCAA==\",\"timestamp\":\"1768109430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:00:39+05:30"} [2026-01-11 11:00:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3M0IzNjYzOEJGNjRDMDhCAA== [2026-01-11 11:00:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:00:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3M0IzNjYzOEJGNjRDMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3M0IzNjYzOEJGNjRDMDhCAA==\",\"timestamp\":\"1768109430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:00:42+05:30"} [2026-01-11 11:00:43] [DEBUG] Ignoring event: delivered [2026-01-11 11:00:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:00:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1NTU2RjgwMzc4MDBGNjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1NTU2RjgwMzc4MDBGNjg3AA==\",\"timestamp\":\"1768109453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:00:55+05:30"} [2026-01-11 11:00:56] [DEBUG] Ignoring event: delivered [2026-01-11 11:00:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:30:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1NTU2RjgwMzc4MDBGNjg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1NTU2RjgwMzc4MDBGNjg3AA==", "timestamp": "1768109453", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:00:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:00:56] [INFO] Sending instructions to 917202000200 [2026-01-11 11:00:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:00:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:00:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20b4e9ce59b745029718b5c47cfe4673", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:00:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1NTU2RjgwMzc4MDBGNjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1NTU2RjgwMzc4MDBGNjg3AA==\",\"timestamp\":\"1768109453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:00:59+05:30"} [2026-01-11 11:01:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ1NTU2RjgwMzc4MDBGNjg3AA== [2026-01-11 11:01:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:31:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNzc1MUQ0MTA5OEMzMjEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNzc1MUQ0MTA5OEMzMjEyAA==", "timestamp": "1768109489", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:01:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:01:32] [INFO] Sending instructions to 917202000200 [2026-01-11 11:01:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:01:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:01:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73145a6cbb3d4420ac0d8d028dbca475", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:01:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:31:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxODFCQzE1MzdDMTU5MkVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxODFCQzE1MzdDMTU5MkVDAA==", "timestamp": "1768109501", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:01:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:01:45] [INFO] Sending instructions to 917202000200 [2026-01-11 11:01:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:01:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:01:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cb7db4043c34b2bab75ecc6711da61c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:01:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:01:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNzc1MUQ0MTA5OEMzMjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNzc1MUQ0MTA5OEMzMjEyAA==\",\"timestamp\":\"1768109489\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:01:45+05:30"} [2026-01-11 11:01:46] [DEBUG] Ignoring event: delivered [2026-01-11 11:01:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxODFCQzE1MzdDMTU5MkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxODFCQzE1MzdDMTU5MkVDAA==\",\"timestamp\":\"1768109501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:01:48+05:30"} [2026-01-11 11:01:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxODFCQzE1MzdDMTU5MkVDAA== [2026-01-11 11:01:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxODFCQzE1MzdDMTU5MkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxODFCQzE1MzdDMTU5MkVDAA==\",\"timestamp\":\"1768109501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:01:48+05:30"} [2026-01-11 11:01:49] [DEBUG] Ignoring event: delivered [2026-01-11 11:01:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:31:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNUVDQ0E0QjQwREEwMjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNUVDQ0E0QjQwREEwMjg3AA==", "timestamp": "1768109510", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:01:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:01:52] [INFO] Sending instructions to 917202000200 [2026-01-11 11:01:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:01:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:01:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26d789b873ef4bfe869912a88848a0f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNUVDQ0E0QjQwREEwMjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNUVDQ0E0QjQwREEwMjg3AA==\",\"timestamp\":\"1768109510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:01:53+05:30"} [2026-01-11 11:01:54] [DEBUG] Ignoring event: delivered [2026-01-11 11:01:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNUVDQ0E0QjQwREEwMjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNUVDQ0E0QjQwREEwMjg3AA==\",\"timestamp\":\"1768109510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:01:57+05:30"} [2026-01-11 11:01:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNUVDQ0E0QjQwREEwMjg3AA== [2026-01-11 11:02:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:31:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDBEMUI1N0E2NTBGQjA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDBEMUI1N0E2NTBGQjA1AA==", "timestamp": "1768109517", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:02:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:02:01] [INFO] Sending instructions to 917202000200 [2026-01-11 11:02:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:02:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:02:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a5ca4d9dd684bf89eaeba3915d0956e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:02:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:32:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MzExQTE4QkM4RjdCN0Y3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MzExQTE4QkM4RjdCN0Y3AA==", "timestamp": "1768109526", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:02:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:02:08] [INFO] Sending instructions to 917202000200 [2026-01-11 11:02:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:02:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:02:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95f5d4690de144b28a9390b8f14545ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:01:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDBEMUI1N0E2NTBGQjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDBEMUI1N0E2NTBGQjA1AA==\",\"timestamp\":\"1768109517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:08+05:30"} [2026-01-11 11:02:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:01:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDBEMUI1N0E2NTBGQjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDBEMUI1N0E2NTBGQjA1AA==\",\"timestamp\":\"1768109517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:08+05:30"} [2026-01-11 11:02:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDBEMUI1N0E2NTBGQjA1AA== [2026-01-11 11:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:02:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MzExQTE4QkM4RjdCN0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MzExQTE4QkM4RjdCN0Y3AA==\",\"timestamp\":\"1768109526\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:08+05:30"} [2026-01-11 11:02:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:02:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:32:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNkM5RjM2MTI5NzkwNTc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNkM5RjM2MTI5NzkwNTc5AA==", "timestamp": "1768109532", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:02:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:02:15] [INFO] Sending instructions to 917202000200 [2026-01-11 11:02:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:02:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:02:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:02:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MzExQTE4QkM4RjdCN0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MzExQTE4QkM4RjdCN0Y3AA==\",\"timestamp\":\"1768109526\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:13+05:30"} [2026-01-11 11:02:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MzExQTE4QkM4RjdCN0Y3AA== [2026-01-11 11:02:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "662524b0d3234a03ab83851c6c2e82d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:02:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:02:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNkM5RjM2MTI5NzkwNTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNkM5RjM2MTI5NzkwNTc5AA==\",\"timestamp\":\"1768109532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:16+05:30"} [2026-01-11 11:02:17] [DEBUG] Ignoring event: delivered [2026-01-11 11:02:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:32:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJBNkZDMTUxRUZCMzgwNTQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJBNkZDMTUxRUZCMzgwNTQxAA==", "timestamp": "1768109539", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:02:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:02:21] [INFO] Sending instructions to 917202000200 [2026-01-11 11:02:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:02:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:02:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d549be0c58744628993fdb74a613ea01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:02:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNkM5RjM2MTI5NzkwNTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNkM5RjM2MTI5NzkwNTc5AA==\",\"timestamp\":\"1768109532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:20+05:30"} [2026-01-11 11:02:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNkM5RjM2MTI5NzkwNTc5AA== [2026-01-11 11:02:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJBNkZDMTUxRUZCMzgwNTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJBNkZDMTUxRUZCMzgwNTQxAA==\",\"timestamp\":\"1768109539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:27+05:30"} [2026-01-11 11:02:30] [DEBUG] Ignoring event: delivered [2026-01-11 11:02:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:32:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBNkU0NjI4NjU5ODI3ODYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBNkU0NjI4NjU5ODI3ODYzAA==", "timestamp": "1768109549", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:02:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:02:32] [INFO] Sending instructions to 917202000200 [2026-01-11 11:02:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:02:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:02:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e2ac7b8df8747709ab2a4fd1a3c547a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:02:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJBNkZDMTUxRUZCMzgwNTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJBNkZDMTUxRUZCMzgwNTQxAA==\",\"timestamp\":\"1768109539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:34+05:30"} [2026-01-11 11:02:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJBNkZDMTUxRUZCMzgwNTQxAA== [2026-01-11 11:02:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:02:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBNkU0NjI4NjU5ODI3ODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBNkU0NjI4NjU5ODI3ODYzAA==\",\"timestamp\":\"1768109549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:38+05:30"} [2026-01-11 11:02:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBNkU0NjI4NjU5ODI3ODYzAA== [2026-01-11 11:02:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:02:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBNkU0NjI4NjU5ODI3ODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNBNkU0NjI4NjU5ODI3ODYzAA==\",\"timestamp\":\"1768109549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:02:40+05:30"} [2026-01-11 11:02:40] [DEBUG] Ignoring event: delivered [2026-01-11 11:03:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:33:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxRDNEOTAyM0FGRTAzQ0E1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxRDNEOTAyM0FGRTAzQ0E1AA==", "timestamp": "1768109586", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:03:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:03:10] [INFO] Sending instructions to 917202000200 [2026-01-11 11:03:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:03:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:03:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4473271db6d44ab6b54b1b6cd27511a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:03:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxRDNEOTAyM0FGRTAzQ0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxRDNEOTAyM0FGRTAzQ0E1AA==\",\"timestamp\":\"1768109586\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:10+05:30"} [2026-01-11 11:03:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:03:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxRDNEOTAyM0FGRTAzQ0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxRDNEOTAyM0FGRTAzQ0E1AA==\",\"timestamp\":\"1768109586\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:16+05:30"} [2026-01-11 11:03:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIxRDNEOTAyM0FGRTAzQ0E1AA== [2026-01-11 11:03:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:33:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGODI3QTEzQTczQkY5MzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGODI3QTEzQTczQkY5MzM3AA==", "timestamp": "1768109596", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:03:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:03:18] [INFO] Sending instructions to 917202000200 [2026-01-11 11:03:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:03:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:03:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c924890a75dd4989bbf4273e1ee52043", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:03:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGODI3QTEzQTczQkY5MzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGODI3QTEzQTczQkY5MzM3AA==\",\"timestamp\":\"1768109596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:19+05:30"} [2026-01-11 11:03:21] [DEBUG] Ignoring event: delivered [2026-01-11 11:03:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGODI3QTEzQTczQkY5MzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGODI3QTEzQTczQkY5MzM3AA==\",\"timestamp\":\"1768109596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:20+05:30"} [2026-01-11 11:03:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGODI3QTEzQTczQkY5MzM3AA== [2026-01-11 11:03:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:33:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3NTA4OEI5RUM3RTI0RTlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3NTA4OEI5RUM3RTI0RTlGAA==", "timestamp": "1768109602", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:03:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:03:23] [INFO] Sending instructions to 917202000200 [2026-01-11 11:03:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:03:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:03:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3787c3f135e49128f5e4e4a32764059", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:03:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3NTA4OEI5RUM3RTI0RTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3NTA4OEI5RUM3RTI0RTlGAA==\",\"timestamp\":\"1768109602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:26+05:30"} [2026-01-11 11:03:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3NTA4OEI5RUM3RTI0RTlGAA== [2026-01-11 11:03:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:33:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxRTVCMkFDNjYwQTE3RUNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxRTVCMkFDNjYwQTE3RUNEAA==", "timestamp": "1768109607", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:03:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:03:30] [INFO] Sending instructions to 917202000200 [2026-01-11 11:03:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:03:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:03:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c73633e2244144189cd60ff14c64087a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:03:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3NTA4OEI5RUM3RTI0RTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI3NTA4OEI5RUM3RTI0RTlGAA==\",\"timestamp\":\"1768109602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:30+05:30"} [2026-01-11 11:03:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxRTVCMkFDNjYwQTE3RUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxRTVCMkFDNjYwQTE3RUNEAA==\",\"timestamp\":\"1768109607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:30+05:30"} [2026-01-11 11:03:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxRTVCMkFDNjYwQTE3RUNEAA== [2026-01-11 11:03:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:33:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEQzA2ODgxRTA4QzIxQkEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEQzA2ODgxRTA4QzIxQkEyAA==", "timestamp": "1768109613", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:03:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:03:35] [INFO] Sending instructions to 917202000200 [2026-01-11 11:03:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:03:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:03:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe808a2543c04590ba7d6bb2e1e26b00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:03:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxRTVCMkFDNjYwQTE3RUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxRTVCMkFDNjYwQTE3RUNEAA==\",\"timestamp\":\"1768109607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:36+05:30"} [2026-01-11 11:03:37] [DEBUG] Ignoring event: delivered [2026-01-11 11:03:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEQzA2ODgxRTA4QzIxQkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEQzA2ODgxRTA4QzIxQkEyAA==\",\"timestamp\":\"1768109613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:39+05:30"} [2026-01-11 11:03:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEQzA2ODgxRTA4QzIxQkEyAA== [2026-01-11 11:03:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:33:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNUJDQzBDQzNENjIyNDhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNUJDQzBDQzNENjIyNDhEAA==", "timestamp": "1768109619", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:03:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:03:41] [INFO] Sending instructions to 917202000200 [2026-01-11 11:03:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:03:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:03:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d7df9302f1a4efd9707cc692ecfb5a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:03:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEQzA2ODgxRTA4QzIxQkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEQzA2ODgxRTA4QzIxQkEyAA==\",\"timestamp\":\"1768109613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:43+05:30"} [2026-01-11 11:03:44] [DEBUG] Ignoring event: delivered [2026-01-11 11:03:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:33:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4NjlCN0FGODA1MDU3MUNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4NjlCN0FGODA1MDU3MUNDAA==", "timestamp": "1768109626", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:03:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:03:47] [INFO] Sending instructions to 917202000200 [2026-01-11 11:03:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:03:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:03:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "353434968b42425588b9d5922cd0ac3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:03:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNUJDQzBDQzNENjIyNDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNUJDQzBDQzNENjIyNDhEAA==\",\"timestamp\":\"1768109619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:50+05:30"} [2026-01-11 11:03:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNUJDQzBDQzNENjIyNDhEAA== [2026-01-11 11:03:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4NjlCN0FGODA1MDU3MUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4NjlCN0FGODA1MDU3MUNDAA==\",\"timestamp\":\"1768109626\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:50+05:30"} [2026-01-11 11:03:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4NjlCN0FGODA1MDU3MUNDAA== [2026-01-11 11:03:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNUJDQzBDQzNENjIyNDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNUJDQzBDQzNENjIyNDhEAA==\",\"timestamp\":\"1768109619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:50+05:30"} [2026-01-11 11:03:52] [DEBUG] Ignoring event: delivered [2026-01-11 11:03:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:33:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBRTlEQTJGNzI2QjJBMzMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBRTlEQTJGNzI2QjJBMzMxAA==", "timestamp": "1768109631", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:03:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:03:53] [INFO] Sending instructions to 917202000200 [2026-01-11 11:03:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:03:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:03:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2be1dd8fc0634539b91bee79a1e79bc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:03:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4NjlCN0FGODA1MDU3MUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4NjlCN0FGODA1MDU3MUNDAA==\",\"timestamp\":\"1768109626\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:03:56+05:30"} [2026-01-11 11:03:57] [DEBUG] Ignoring event: delivered [2026-01-11 11:03:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:33:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RjM1MUI5MkMwNUJEQzJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RjM1MUI5MkMwNUJEQzJEAA==", "timestamp": "1768109636", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:03:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:03:58] [INFO] Sending instructions to 917202000200 [2026-01-11 11:03:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:03:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:03:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f06eaf946b740eeba9cef8ca87922df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:04:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBRTlEQTJGNzI2QjJBMzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBRTlEQTJGNzI2QjJBMzMxAA==\",\"timestamp\":\"1768109631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:01+05:30"} [2026-01-11 11:04:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBRTlEQTJGNzI2QjJBMzMxAA== [2026-01-11 11:04:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBRTlEQTJGNzI2QjJBMzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNBRTlEQTJGNzI2QjJBMzMxAA==\",\"timestamp\":\"1768109631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:01+05:30"} [2026-01-11 11:04:02] [DEBUG] Ignoring event: delivered [2026-01-11 11:04:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RjM1MUI5MkMwNUJEQzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RjM1MUI5MkMwNUJEQzJEAA==\",\"timestamp\":\"1768109636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:01+05:30"} [2026-01-11 11:04:02] [DEBUG] Ignoring event: delivered [2026-01-11 11:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:03:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RjM1MUI5MkMwNUJEQzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RjM1MUI5MkMwNUJEQzJEAA==\",\"timestamp\":\"1768109636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:02+05:30"} [2026-01-11 11:04:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RjM1MUI5MkMwNUJEQzJEAA== [2026-01-11 11:04:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:34:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MTMzOUJFMTBERTlBRURFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MTMzOUJFMTBERTlBRURFAA==", "timestamp": "1768109643", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:04:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:04:05] [INFO] Sending instructions to 917202000200 [2026-01-11 11:04:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:04:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:04:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "895c6007de5645d6b7f896c1cb4800f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:04:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:04:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MTMzOUJFMTBERTlBRURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MTMzOUJFMTBERTlBRURFAA==\",\"timestamp\":\"1768109643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:09+05:30"} [2026-01-11 11:04:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MTMzOUJFMTBERTlBRURFAA== [2026-01-11 11:04:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:04:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MTMzOUJFMTBERTlBRURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MTMzOUJFMTBERTlBRURFAA==\",\"timestamp\":\"1768109643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:09+05:30"} [2026-01-11 11:04:10] [DEBUG] Ignoring event: delivered [2026-01-11 11:04:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:34:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEODkyOTYxRUE1RTY5OEZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEODkyOTYxRUE1RTY5OEZGAA==", "timestamp": "1768109650", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:04:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:04:12] [INFO] Sending instructions to 917202000200 [2026-01-11 11:04:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:04:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:04:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b7a94b021b64611ac2d6f15d62f5150", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:04:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEODkyOTYxRUE1RTY5OEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEODkyOTYxRUE1RTY5OEZGAA==\",\"timestamp\":\"1768109650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:14+05:30"} [2026-01-11 11:04:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEODkyOTYxRUE1RTY5OEZGAA== [2026-01-11 11:04:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:04:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEODkyOTYxRUE1RTY5OEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVEODkyOTYxRUE1RTY5OEZGAA==\",\"timestamp\":\"1768109650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:15+05:30"} [2026-01-11 11:04:16] [DEBUG] Ignoring event: delivered [2026-01-11 11:04:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:34:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUzNDYyNEUwMTAwRTA1RTE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUzNDYyNEUwMTAwRTA1RTE0AA==", "timestamp": "1768109688", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:04:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:04:50] [INFO] Sending instructions to 917202000200 [2026-01-11 11:04:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:04:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:04:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd13b6ac1dee4834b0fad64bafc08c5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:04:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUzNDYyNEUwMTAwRTA1RTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUzNDYyNEUwMTAwRTA1RTE0AA==\",\"timestamp\":\"1768109688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:52+05:30"} [2026-01-11 11:04:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUzNDYyNEUwMTAwRTA1RTE0AA== [2026-01-11 11:04:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:34:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NjM5NEMxNzRDNDM4OTg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NjM5NEMxNzRDNDM4OTg4AA==", "timestamp": "1768109695", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:04:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:04:56] [INFO] Sending instructions to 917202000200 [2026-01-11 11:04:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:04:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:04:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "146907bb76af4e2ba351e26d154217ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:04:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:04:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NjM5NEMxNzRDNDM4OTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NjM5NEMxNzRDNDM4OTg4AA==\",\"timestamp\":\"1768109695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:58+05:30"} [2026-01-11 11:04:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NjM5NEMxNzRDNDM4OTg4AA== [2026-01-11 11:05:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUzNDYyNEUwMTAwRTA1RTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUzNDYyNEUwMTAwRTA1RTE0AA==\",\"timestamp\":\"1768109688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:04:59+05:30"} [2026-01-11 11:05:00] [DEBUG] Ignoring event: delivered [2026-01-11 11:05:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:04:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NjM5NEMxNzRDNDM4OTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NjM5NEMxNzRDNDM4OTg4AA==\",\"timestamp\":\"1768109695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:05:02+05:30"} [2026-01-11 11:05:02] [DEBUG] Ignoring event: delivered [2026-01-11 11:05:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:35:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNEM0MEVGRkZCNzAwRDA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNEM0MEVGRkZCNzAwRDA4AA==", "timestamp": "1768109731", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:05:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:05:34] [INFO] Sending instructions to 917202000200 [2026-01-11 11:05:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:05:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:05:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e24f6c29a9d4d2b985764180b87e64a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:05:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:35:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTdDNDkyNTFCNUMxRDc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTdDNDkyNTFCNUMxRDc4AA==", "timestamp": "1768109737", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:05:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:05:39] [INFO] Sending instructions to 917202000200 [2026-01-11 11:05:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:05:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:05:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fc14fdbd1d3432ea1fdaf1b7c09578b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:05:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:05:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTdDNDkyNTFCNUMxRDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTdDNDkyNTFCNUMxRDc4AA==\",\"timestamp\":\"1768109737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:05:40+05:30"} [2026-01-11 11:05:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTdDNDkyNTFCNUMxRDc4AA== [2026-01-11 11:05:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:05:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTdDNDkyNTFCNUMxRDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTdDNDkyNTFCNUMxRDc4AA==\",\"timestamp\":\"1768109737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:05:43+05:30"} [2026-01-11 11:05:44] [DEBUG] Ignoring event: delivered [2026-01-11 11:05:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:35:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODExMDdDQTIyRjZDMkQyRDhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODExMDdDQTIyRjZDMkQyRDhEAA==", "timestamp": "1768109743", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:05:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:05:45] [INFO] Sending instructions to 917202000200 [2026-01-11 11:05:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:05:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:05:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b2e89704fe24ebfb92f2c1c7f2dbaef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:05:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:05:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNEM0MEVGRkZCNzAwRDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNEM0MEVGRkZCNzAwRDA4AA==\",\"timestamp\":\"1768109731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:05:51+05:30"} [2026-01-11 11:05:52] [DEBUG] Ignoring event: delivered [2026-01-11 11:05:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:05:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNEM0MEVGRkZCNzAwRDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNEM0MEVGRkZCNzAwRDA4AA==\",\"timestamp\":\"1768109731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:05:51+05:30"} [2026-01-11 11:05:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNEM0MEVGRkZCNzAwRDA4AA== [2026-01-11 11:05:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:05:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODExMDdDQTIyRjZDMkQyRDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODExMDdDQTIyRjZDMkQyRDhEAA==\",\"timestamp\":\"1768109743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:05:51+05:30"} [2026-01-11 11:05:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODExMDdDQTIyRjZDMkQyRDhEAA== [2026-01-11 11:06:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:05:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODExMDdDQTIyRjZDMkQyRDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODExMDdDQTIyRjZDMkQyRDhEAA==\",\"timestamp\":\"1768109743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:06:00+05:30"} [2026-01-11 11:06:01] [DEBUG] Ignoring event: delivered [2026-01-11 11:06:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:36:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5RTk2OERFNURDRTYzOTY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5RTk2OERFNURDRTYzOTY1AA==", "timestamp": "1768109779", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:06:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:06:21] [INFO] Sending instructions to 917202000200 [2026-01-11 11:06:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:06:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:06:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5562222826449d0a9476e417fff2fc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:06:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5RTk2OERFNURDRTYzOTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5RTk2OERFNURDRTYzOTY1AA==\",\"timestamp\":\"1768109779\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:06:23+05:30"} [2026-01-11 11:06:24] [DEBUG] Ignoring event: delivered [2026-01-11 11:06:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:06:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5RTk2OERFNURDRTYzOTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5RTk2OERFNURDRTYzOTY1AA==\",\"timestamp\":\"1768109779\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:06:23+05:30"} [2026-01-11 11:06:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5RTk2OERFNURDRTYzOTY1AA== [2026-01-11 11:06:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:36:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwRjA5QThENTIxMUFCRTREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwRjA5QThENTIxMUFCRTREAA==", "timestamp": "1768109785", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:06:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:06:27] [INFO] Sending instructions to 917202000200 [2026-01-11 11:06:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:06:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:06:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2ada8c9b0044797a397fc4f20b136a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:06:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:06:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwRjA5QThENTIxMUFCRTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwRjA5QThENTIxMUFCRTREAA==\",\"timestamp\":\"1768109785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:06:29+05:30"} [2026-01-11 11:06:30] [DEBUG] Ignoring event: delivered [2026-01-11 11:06:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:36:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFNkZDRTYzQzdERkM4NkRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFNkZDRTYzQzdERkM4NkRDAA==", "timestamp": "1768109790", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:06:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:06:32] [INFO] Sending instructions to 917202000200 [2026-01-11 11:06:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:06:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:06:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b941127cf5614906b756c32fe11ef71d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:06:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:06:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwRjA5QThENTIxMUFCRTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwRjA5QThENTIxMUFCRTREAA==\",\"timestamp\":\"1768109785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:06:33+05:30"} [2026-01-11 11:06:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwRjA5QThENTIxMUFCRTREAA== [2026-01-11 11:06:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:06:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFNkZDRTYzQzdERkM4NkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFNkZDRTYzQzdERkM4NkRDAA==\",\"timestamp\":\"1768109790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:06:33+05:30"} [2026-01-11 11:06:34] [DEBUG] Ignoring event: delivered [2026-01-11 11:06:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:06:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFNkZDRTYzQzdERkM4NkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFNkZDRTYzQzdERkM4NkRDAA==\",\"timestamp\":\"1768109790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:06:33+05:30"} [2026-01-11 11:06:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFNkZDRTYzQzdERkM4NkRDAA== [2026-01-11 11:06:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:36:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxODM2ODNBQzE0MEUyRjBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxODM2ODNBQzE0MEUyRjBDAA==", "timestamp": "1768109796", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:06:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:06:38] [INFO] Sending instructions to 917202000200 [2026-01-11 11:06:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:06:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:06:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "225b2183f73f4e7ea63d480accf93ea6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:06:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:06:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxODM2ODNBQzE0MEUyRjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxODM2ODNBQzE0MEUyRjBDAA==\",\"timestamp\":\"1768109796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:06:42+05:30"} [2026-01-11 11:06:43] [DEBUG] Ignoring event: delivered [2026-01-11 11:06:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:06:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxODM2ODNBQzE0MEUyRjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxODM2ODNBQzE0MEUyRjBDAA==\",\"timestamp\":\"1768109796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:06:48+05:30"} [2026-01-11 11:06:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxODM2ODNBQzE0MEUyRjBDAA== [2026-01-11 11:07:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:37:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCRjM0QkJBMkFFRTZGOURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCRjM0QkJBMkFFRTZGOURBAA==", "timestamp": "1768109833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:07:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:07:15] [INFO] Sending instructions to 917202000200 [2026-01-11 11:07:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:07:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:07:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea36886b3fd14c7799e9cf5358c3af07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:07:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:37:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGM0M3REU2OThCRDdBMzQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGM0M3REU2OThCRDdBMzQ4AA==", "timestamp": "1768109839", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:07:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:07:20] [INFO] Sending instructions to 917202000200 [2026-01-11 11:07:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:07:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:07:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81d0a33e894b4091bd3d20e62f11185b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:07:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGM0M3REU2OThCRDdBMzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGM0M3REU2OThCRDdBMzQ4AA==\",\"timestamp\":\"1768109839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:07:23+05:30"} [2026-01-11 11:07:25] [DEBUG] Ignoring event: delivered [2026-01-11 11:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:07:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGM0M3REU2OThCRDdBMzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGM0M3REU2OThCRDdBMzQ4AA==\",\"timestamp\":\"1768109839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:07:23+05:30"} [2026-01-11 11:07:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGM0M3REU2OThCRDdBMzQ4AA== [2026-01-11 11:07:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:07:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCRjM0QkJBMkFFRTZGOURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCRjM0QkJBMkFFRTZGOURBAA==\",\"timestamp\":\"1768109833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:07:23+05:30"} [2026-01-11 11:07:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCRjM0QkJBMkFFRTZGOURBAA== [2026-01-11 11:07:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:37:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRUFDMzE2MkUwRjk5ODkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRUFDMzE2MkUwRjk5ODkzAA==", "timestamp": "1768109844", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:07:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:07:26] [INFO] Sending instructions to 917202000200 [2026-01-11 11:07:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:07:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:07:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fbafe8692e24d4f991fb45a9a8a719a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:07:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:07:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCRjM0QkJBMkFFRTZGOURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCRjM0QkJBMkFFRTZGOURBAA==\",\"timestamp\":\"1768109833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:07:26+05:30"} [2026-01-11 11:07:27] [DEBUG] Ignoring event: delivered [2026-01-11 11:07:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:07:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRUFDMzE2MkUwRjk5ODkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRUFDMzE2MkUwRjk5ODkzAA==\",\"timestamp\":\"1768109844\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:07:32+05:30"} [2026-01-11 11:07:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRUFDMzE2MkUwRjk5ODkzAA== [2026-01-11 11:07:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:07:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRUFDMzE2MkUwRjk5ODkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRUFDMzE2MkUwRjk5ODkzAA==\",\"timestamp\":\"1768109844\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:07:33+05:30"} [2026-01-11 11:07:33] [DEBUG] Ignoring event: delivered [2026-01-11 11:08:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:38:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2NTE2QTA3RDJERUU1OTZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2NTE2QTA3RDJERUU1OTZBAA==", "timestamp": "1768109881", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:08:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:08:03] [INFO] Sending instructions to 917202000200 [2026-01-11 11:08:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:08:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:08:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b008a5b76584782bdb8e2a6a62140fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:08:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2NTE2QTA3RDJERUU1OTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2NTE2QTA3RDJERUU1OTZBAA==\",\"timestamp\":\"1768109881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:04+05:30"} [2026-01-11 11:08:05] [DEBUG] Ignoring event: delivered [2026-01-11 11:08:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:38:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0RUM2NzUzM0Y3NzExNzI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0RUM2NzUzM0Y3NzExNzI2AA==", "timestamp": "1768109886", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:08:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:08:08] [INFO] Sending instructions to 917202000200 [2026-01-11 11:08:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:08:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:08:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89bc37fed44d4cf79345c76f5955fd43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2NTE2QTA3RDJERUU1OTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2NTE2QTA3RDJERUU1OTZBAA==\",\"timestamp\":\"1768109881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:10+05:30"} [2026-01-11 11:08:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2NTE2QTA3RDJERUU1OTZBAA== [2026-01-11 11:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0RUM2NzUzM0Y3NzExNzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0RUM2NzUzM0Y3NzExNzI2AA==\",\"timestamp\":\"1768109886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:10+05:30"} [2026-01-11 11:08:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0RUM2NzUzM0Y3NzExNzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0RUM2NzUzM0Y3NzExNzI2AA==\",\"timestamp\":\"1768109886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:10+05:30"} [2026-01-11 11:08:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0RUM2NzUzM0Y3NzExNzI2AA== [2026-01-11 11:08:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:38:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNDOUNEMUI2NjhDRTI0NTFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNDOUNEMUI2NjhDRTI0NTFCAA==", "timestamp": "1768109892", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:08:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:08:14] [INFO] Sending instructions to 917202000200 [2026-01-11 11:08:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:08:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:08:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81850879b06c41669db665da005d7343", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:08:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNDOUNEMUI2NjhDRTI0NTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNDOUNEMUI2NjhDRTI0NTFCAA==\",\"timestamp\":\"1768109892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:16+05:30"} [2026-01-11 11:08:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNDOUNEMUI2NjhDRTI0NTFCAA== [2026-01-11 11:08:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNDOUNEMUI2NjhDRTI0NTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNDOUNEMUI2NjhDRTI0NTFCAA==\",\"timestamp\":\"1768109892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:21+05:30"} [2026-01-11 11:08:21] [DEBUG] Ignoring event: delivered [2026-01-11 11:08:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:38:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRkExOTUwNjZDQjI2MDcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRkExOTUwNjZDQjI2MDcyAA==", "timestamp": "1768109928", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:08:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:08:50] [INFO] Sending instructions to 917202000200 [2026-01-11 11:08:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:08:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:08:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1c5b7734331493f81ef732db3b1d83c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRkExOTUwNjZDQjI2MDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRkExOTUwNjZDQjI2MDcyAA==\",\"timestamp\":\"1768109928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:54+05:30"} [2026-01-11 11:08:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRkExOTUwNjZDQjI2MDcyAA== [2026-01-11 11:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRkExOTUwNjZDQjI2MDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRkExOTUwNjZDQjI2MDcyAA==\",\"timestamp\":\"1768109928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:54+05:30"} [2026-01-11 11:08:55] [DEBUG] Ignoring event: delivered [2026-01-11 11:08:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:38:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQjhCRDc2OUE4QTdCNzU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQjhCRDc2OUE4QTdCNzU2AA==", "timestamp": "1768109933", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:08:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:08:55] [INFO] Sending instructions to 917202000200 [2026-01-11 11:08:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:08:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:08:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7ed8103767647d99a2527e01020767e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:08:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQjhCRDc2OUE4QTdCNzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQjhCRDc2OUE4QTdCNzU2AA==\",\"timestamp\":\"1768109933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:57+05:30"} [2026-01-11 11:08:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQjhCRDc2OUE4QTdCNzU2AA== [2026-01-11 11:09:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQjhCRDc2OUE4QTdCNzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQjhCRDc2OUE4QTdCNzU2AA==\",\"timestamp\":\"1768109933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:08:59+05:30"} [2026-01-11 11:09:00] [DEBUG] Ignoring event: delivered [2026-01-11 11:09:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:39:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5QTFEMzcxNEMzMkY1OUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5QTFEMzcxNEMzMkY1OUVFAA==", "timestamp": "1768109939", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:09:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:09:01] [INFO] Sending instructions to 917202000200 [2026-01-11 11:09:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:09:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:09:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "884917f30aff44868e3785310f13fd9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:09:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5QTFEMzcxNEMzMkY1OUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5QTFEMzcxNEMzMkY1OUVFAA==\",\"timestamp\":\"1768109939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:04+05:30"} [2026-01-11 11:09:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5QTFEMzcxNEMzMkY1OUVFAA== [2026-01-11 11:09:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:39:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NTRBOTdERjZDNDNBMUZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NTRBOTdERjZDNDNBMUZGAA==", "timestamp": "1768109944", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:09:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:09:06] [INFO] Sending instructions to 917202000200 [2026-01-11 11:09:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:09:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:09:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2680ff002a49403597d0eac2783680fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NTRBOTdERjZDNDNBMUZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NTRBOTdERjZDNDNBMUZGAA==\",\"timestamp\":\"1768109944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:08+05:30"} [2026-01-11 11:09:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NTRBOTdERjZDNDNBMUZGAA== [2026-01-11 11:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NTRBOTdERjZDNDNBMUZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NTRBOTdERjZDNDNBMUZGAA==\",\"timestamp\":\"1768109944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:08+05:30"} [2026-01-11 11:09:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5QTFEMzcxNEMzMkY1OUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5QTFEMzcxNEMzMkY1OUVFAA==\",\"timestamp\":\"1768109939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:09+05:30"} [2026-01-11 11:09:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:09:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:39:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REZCNzc2QjI5NTA3MkRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REZCNzc2QjI5NTA3MkRGAA==", "timestamp": "1768109950", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:09:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:09:12] [INFO] Sending instructions to 917202000200 [2026-01-11 11:09:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:09:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:09:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a68522a972d44758ef9ee2d7c1cd4b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:09:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REZCNzc2QjI5NTA3MkRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REZCNzc2QjI5NTA3MkRGAA==\",\"timestamp\":\"1768109950\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:13+05:30"} [2026-01-11 11:09:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REZCNzc2QjI5NTA3MkRGAA== [2026-01-11 11:09:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:39:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTIzQjlBRkVDRTQyQTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTIzQjlBRkVDRTQyQTE4AA==", "timestamp": "1768109955", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:09:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:09:18] [INFO] Sending instructions to 917202000200 [2026-01-11 11:09:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:09:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:09:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b22eea601794a8295dbde3b5f8345c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:09:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REZCNzc2QjI5NTA3MkRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REZCNzc2QjI5NTA3MkRGAA==\",\"timestamp\":\"1768109950\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:18+05:30"} [2026-01-11 11:09:19] [DEBUG] Ignoring event: delivered [2026-01-11 11:09:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTIzQjlBRkVDRTQyQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTIzQjlBRkVDRTQyQTE4AA==\",\"timestamp\":\"1768109955\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:20+05:30"} [2026-01-11 11:09:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTIzQjlBRkVDRTQyQTE4AA== [2026-01-11 11:09:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTIzQjlBRkVDRTQyQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTIzQjlBRkVDRTQyQTE4AA==\",\"timestamp\":\"1768109955\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:20+05:30"} [2026-01-11 11:09:21] [DEBUG] Ignoring event: delivered [2026-01-11 11:09:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:39:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NDIzMTEyRDFFQjRBQUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NDIzMTEyRDFFQjRBQUE1AA==", "timestamp": "1768109961", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:09:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:09:23] [INFO] Sending instructions to 917202000200 [2026-01-11 11:09:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:09:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:09:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d72eb75eb4f3416f8107d155e171e902", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:09:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:39:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RDg2NkY4Q0Y5NjIyOUM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RDg2NkY4Q0Y5NjIyOUM1AA==", "timestamp": "1768109967", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:09:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:09:28] [INFO] Sending instructions to 917202000200 [2026-01-11 11:09:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:09:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:09:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df575bfd66094ff69c2be05e595de5cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NDIzMTEyRDFFQjRBQUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NDIzMTEyRDFFQjRBQUE1AA==\",\"timestamp\":\"1768109961\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:31+05:30"} [2026-01-11 11:09:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NDIzMTEyRDFFQjRBQUE1AA== [2026-01-11 11:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NDIzMTEyRDFFQjRBQUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NDIzMTEyRDFFQjRBQUE1AA==\",\"timestamp\":\"1768109961\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:32+05:30"} [2026-01-11 11:09:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RDg2NkY4Q0Y5NjIyOUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RDg2NkY4Q0Y5NjIyOUM1AA==\",\"timestamp\":\"1768109967\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:32+05:30"} [2026-01-11 11:09:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:09:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:09:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RDg2NkY4Q0Y5NjIyOUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RDg2NkY4Q0Y5NjIyOUM1AA==\",\"timestamp\":\"1768109967\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:09:32+05:30"} [2026-01-11 11:09:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3RDg2NkY4Q0Y5NjIyOUM1AA== [2026-01-11 11:10:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:40:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NEJGREVDMUQyMTE3NTFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NEJGREVDMUQyMTE3NTFCAA==", "timestamp": "1768110003", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:10:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:10:04] [INFO] Sending instructions to 917202000200 [2026-01-11 11:10:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:10:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:10:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2260f64eb68845d5a5a4cfb13850e188", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:10:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NEJGREVDMUQyMTE3NTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NEJGREVDMUQyMTE3NTFCAA==\",\"timestamp\":\"1768110003\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:10:05+05:30"} [2026-01-11 11:10:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NEJGREVDMUQyMTE3NTFCAA== [2026-01-11 11:10:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:40:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1M0ZGMDI0MjhGRTgyOEVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1M0ZGMDI0MjhGRTgyOEVCAA==", "timestamp": "1768110008", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:10:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:10:10] [INFO] Sending instructions to 917202000200 [2026-01-11 11:10:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:10:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:10:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c24f7616d98b4373b5f7fc551083ee4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:10:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NEJGREVDMUQyMTE3NTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NEJGREVDMUQyMTE3NTFCAA==\",\"timestamp\":\"1768110003\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:10:10+05:30"} [2026-01-11 11:10:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:10:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1M0ZGMDI0MjhGRTgyOEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1M0ZGMDI0MjhGRTgyOEVCAA==\",\"timestamp\":\"1768110008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:10:13+05:30"} [2026-01-11 11:10:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1M0ZGMDI0MjhGRTgyOEVCAA== [2026-01-11 11:10:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1M0ZGMDI0MjhGRTgyOEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1M0ZGMDI0MjhGRTgyOEVCAA==\",\"timestamp\":\"1768110008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:10:16+05:30"} [2026-01-11 11:10:17] [DEBUG] Ignoring event: delivered [2026-01-11 11:10:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:40:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDQjlFOEEwNDZFRkFDMDMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDQjlFOEEwNDZFRkFDMDMzAA==", "timestamp": "1768110044", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:10:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:10:46] [INFO] Sending instructions to 917202000200 [2026-01-11 11:10:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:10:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:10:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c24d0eef97d4d96b3c15269ad9725e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDQjlFOEEwNDZFRkFDMDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDQjlFOEEwNDZFRkFDMDMzAA==\",\"timestamp\":\"1768110044\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:10:47+05:30"} [2026-01-11 11:10:48] [DEBUG] Ignoring event: delivered [2026-01-11 11:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDQjlFOEEwNDZFRkFDMDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDQjlFOEEwNDZFRkFDMDMzAA==\",\"timestamp\":\"1768110044\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:10:47+05:30"} [2026-01-11 11:10:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDQjlFOEEwNDZFRkFDMDMzAA== [2026-01-11 11:10:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:40:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyMzZCRjBCOUQxMUFDNDVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyMzZCRjBCOUQxMUFDNDVEAA==", "timestamp": "1768110049", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:10:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:10:51] [INFO] Sending instructions to 917202000200 [2026-01-11 11:10:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:10:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:10:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3ba75fffd4d42fb9d82deefc8722292", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:10:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyMzZCRjBCOUQxMUFDNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyMzZCRjBCOUQxMUFDNDVEAA==\",\"timestamp\":\"1768110049\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:10:53+05:30"} [2026-01-11 11:10:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyMzZCRjBCOUQxMUFDNDVEAA== [2026-01-11 11:10:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyMzZCRjBCOUQxMUFDNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyMzZCRjBCOUQxMUFDNDVEAA==\",\"timestamp\":\"1768110049\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:10:53+05:30"} [2026-01-11 11:10:54] [DEBUG] Ignoring event: delivered [2026-01-11 11:10:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:40:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQUZDN0E5OUIzMzQ3OEE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQUZDN0E5OUIzMzQ3OEE1AA==", "timestamp": "1768110054", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:10:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:10:56] [INFO] Sending instructions to 917202000200 [2026-01-11 11:10:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:10:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:10:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "954075d6e33b457eb880987bebfcdc61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:11:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:41:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNjk1N0U5RDg5MzIwQURDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNjk1N0U5RDg5MzIwQURDAA==", "timestamp": "1768110060", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:11:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:11:02] [INFO] Sending instructions to 917202000200 [2026-01-11 11:11:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:11:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:11:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db153f26209d454cb11aa3a47e0b1a5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNjk1N0U5RDg5MzIwQURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNjk1N0U5RDg5MzIwQURDAA==\",\"timestamp\":\"1768110060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:05+05:30"} [2026-01-11 11:11:07] [DEBUG] Ignoring event: delivered [2026-01-11 11:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQUZDN0E5OUIzMzQ3OEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQUZDN0E5OUIzMzQ3OEE1AA==\",\"timestamp\":\"1768110054\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:05+05:30"} [2026-01-11 11:11:07] [DEBUG] Ignoring event: delivered [2026-01-11 11:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQUZDN0E5OUIzMzQ3OEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQUZDN0E5OUIzMzQ3OEE1AA==\",\"timestamp\":\"1768110054\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:05+05:30"} [2026-01-11 11:11:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQUZDN0E5OUIzMzQ3OEE1AA== [2026-01-11 11:11:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNjk1N0U5RDg5MzIwQURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNjk1N0U5RDg5MzIwQURDAA==\",\"timestamp\":\"1768110060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:10+05:30"} [2026-01-11 11:11:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDNjk1N0U5RDg5MzIwQURDAA== [2026-01-11 11:11:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:41:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1Mzg0QzE4QUFFRjc5NUU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1Mzg0QzE4QUFFRjc5NUU5AA==", "timestamp": "1768110096", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:11:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:11:38] [INFO] Sending instructions to 917202000200 [2026-01-11 11:11:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:11:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:11:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd404d658c5742469603508a566dec81", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:11:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:41:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzI2Mjk4NUZCMDYzRDJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzI2Mjk4NUZCMDYzRDJEAA==", "timestamp": "1768110101", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:11:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:11:43] [INFO] Sending instructions to 917202000200 [2026-01-11 11:11:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:11:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:11:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3825f40c958a45488ecd4f21c56aa1bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:11:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:11:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1Mzg0QzE4QUFFRjc5NUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1Mzg0QzE4QUFFRjc5NUU5AA==\",\"timestamp\":\"1768110096\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:42+05:30"} [2026-01-11 11:11:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1Mzg0QzE4QUFFRjc5NUU5AA== [2026-01-11 11:11:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:11:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1Mzg0QzE4QUFFRjc5NUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1Mzg0QzE4QUFFRjc5NUU5AA==\",\"timestamp\":\"1768110096\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:42+05:30"} [2026-01-11 11:11:45] [DEBUG] Ignoring event: delivered [2026-01-11 11:11:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:11:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzI2Mjk4NUZCMDYzRDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzI2Mjk4NUZCMDYzRDJEAA==\",\"timestamp\":\"1768110101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:47+05:30"} [2026-01-11 11:11:47] [DEBUG] Ignoring event: delivered [2026-01-11 11:11:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:11:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzI2Mjk4NUZCMDYzRDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzI2Mjk4NUZCMDYzRDJEAA==\",\"timestamp\":\"1768110101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:47+05:30"} [2026-01-11 11:11:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzI2Mjk4NUZCMDYzRDJEAA== [2026-01-11 11:11:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:41:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFM0U3MzIxNDA1M0EyODUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFM0U3MzIxNDA1M0EyODUyAA==", "timestamp": "1768110107", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:11:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:11:49] [INFO] Sending instructions to 917202000200 [2026-01-11 11:11:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:11:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:11:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79e29d9bb11b452fbf687953b8d049f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:11:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:11:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFM0U3MzIxNDA1M0EyODUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFM0U3MzIxNDA1M0EyODUyAA==\",\"timestamp\":\"1768110107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:51+05:30"} [2026-01-11 11:11:51] [DEBUG] Ignoring event: delivered [2026-01-11 11:11:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:11:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFM0U3MzIxNDA1M0EyODUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFM0U3MzIxNDA1M0EyODUyAA==\",\"timestamp\":\"1768110107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:11:58+05:30"} [2026-01-11 11:11:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlFM0U3MzIxNDA1M0EyODUyAA== [2026-01-11 11:12:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:42:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4MzJEQzVCRkJFNzA5QUJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4MzJEQzVCRkJFNzA5QUJBAA==", "timestamp": "1768110143", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:12:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:12:25] [INFO] Sending instructions to 917202000200 [2026-01-11 11:12:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:12:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:12:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1af4dc25db76464190c2001f74c69d40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:12:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4MzJEQzVCRkJFNzA5QUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4MzJEQzVCRkJFNzA5QUJBAA==\",\"timestamp\":\"1768110143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:26+05:30"} [2026-01-11 11:12:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4MzJEQzVCRkJFNzA5QUJBAA== [2026-01-11 11:12:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4MzJEQzVCRkJFNzA5QUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4MzJEQzVCRkJFNzA5QUJBAA==\",\"timestamp\":\"1768110143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:27+05:30"} [2026-01-11 11:12:28] [DEBUG] Ignoring event: delivered [2026-01-11 11:12:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:42:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4RDU5MTUwMTlCNkFCQTUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4RDU5MTUwMTlCNkFCQTUwAA==", "timestamp": "1768110149", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:12:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:12:30] [INFO] Sending instructions to 917202000200 [2026-01-11 11:12:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:12:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:12:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4acf82d9b0e14409be63d76d9c112aa3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:12:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4RDU5MTUwMTlCNkFCQTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4RDU5MTUwMTlCNkFCQTUwAA==\",\"timestamp\":\"1768110149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:34+05:30"} [2026-01-11 11:12:35] [DEBUG] Ignoring event: delivered [2026-01-11 11:12:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4RDU5MTUwMTlCNkFCQTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4RDU5MTUwMTlCNkFCQTUwAA==\",\"timestamp\":\"1768110149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:35+05:30"} [2026-01-11 11:12:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4RDU5MTUwMTlCNkFCQTUwAA== [2026-01-11 11:12:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:42:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGQzBBRjFGQTY0OTZFMThBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGQzBBRjFGQTY0OTZFMThBAA==", "timestamp": "1768110154", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:12:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:12:36] [INFO] Sending instructions to 917202000200 [2026-01-11 11:12:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:12:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:12:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da4df933ebb2415ba85bc6700861c86b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:12:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGQzBBRjFGQTY0OTZFMThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGQzBBRjFGQTY0OTZFMThBAA==\",\"timestamp\":\"1768110154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:38+05:30"} [2026-01-11 11:12:39] [DEBUG] Ignoring event: delivered [2026-01-11 11:12:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGQzBBRjFGQTY0OTZFMThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGQzBBRjFGQTY0OTZFMThBAA==\",\"timestamp\":\"1768110154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:39+05:30"} [2026-01-11 11:12:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGQzBBRjFGQTY0OTZFMThBAA== [2026-01-11 11:12:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:42:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUJDRUIwNEEwNkI1RDcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUJDRUIwNEEwNkI1RDcyAA==", "timestamp": "1768110159", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:12:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:12:41] [INFO] Sending instructions to 917202000200 [2026-01-11 11:12:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:12:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:12:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06003b7f3d5d40b9a3b4e083a6077596", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:12:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUJDRUIwNEEwNkI1RDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUJDRUIwNEEwNkI1RDcyAA==\",\"timestamp\":\"1768110159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:42+05:30"} [2026-01-11 11:12:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUJDRUIwNEEwNkI1RDcyAA== [2026-01-11 11:12:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:42:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcxQkZEQ0FFMzBEQTlGMEU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcxQkZEQ0FFMzBEQTlGMEU0AA==", "timestamp": "1768110166", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:12:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:12:47] [INFO] Sending instructions to 917202000200 [2026-01-11 11:12:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:12:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:12:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "276e69c96d6c43d88e267b30ac7241ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:12:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUJDRUIwNEEwNkI1RDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUJDRUIwNEEwNkI1RDcyAA==\",\"timestamp\":\"1768110159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:46+05:30"} [2026-01-11 11:12:48] [DEBUG] Ignoring event: delivered [2026-01-11 11:12:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:42:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTgwOTM3MkM3MTU5OTBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTgwOTM3MkM3MTU5OTBCAA==", "timestamp": "1768110171", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:12:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:12:53] [INFO] Sending instructions to 917202000200 [2026-01-11 11:12:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:12:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:12:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "739f172ed96e412b924ce9351f42be73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:12:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTgwOTM3MkM3MTU5OTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTgwOTM3MkM3MTU5OTBCAA==\",\"timestamp\":\"1768110171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:56+05:30"} [2026-01-11 11:12:56] [DEBUG] Ignoring event: delivered [2026-01-11 11:12:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcxQkZEQ0FFMzBEQTlGMEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcxQkZEQ0FFMzBEQTlGMEU0AA==\",\"timestamp\":\"1768110166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:55+05:30"} [2026-01-11 11:12:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcxQkZEQ0FFMzBEQTlGMEU0AA== [2026-01-11 11:12:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcxQkZEQ0FFMzBEQTlGMEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcxQkZEQ0FFMzBEQTlGMEU0AA==\",\"timestamp\":\"1768110166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:56+05:30"} [2026-01-11 11:12:56] [DEBUG] Ignoring event: delivered [2026-01-11 11:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTgwOTM3MkM3MTU5OTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTgwOTM3MkM3MTU5OTBCAA==\",\"timestamp\":\"1768110171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:12:56+05:30"} [2026-01-11 11:12:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzMTgwOTM3MkM3MTU5OTBCAA== [2026-01-11 11:12:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:42:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVEOEVFMTI2Nzg5NUQ4NURFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVEOEVFMTI2Nzg5NUQ4NURFAA==", "timestamp": "1768110177", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:12:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:12:59] [INFO] Sending instructions to 917202000200 [2026-01-11 11:12:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:12:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:12:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b037a16be08c4972b37bedcea71ea4a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:13:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVEOEVFMTI2Nzg5NUQ4NURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVEOEVFMTI2Nzg5NUQ4NURFAA==\",\"timestamp\":\"1768110177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:13:02+05:30"} [2026-01-11 11:13:03] [DEBUG] Ignoring event: delivered [2026-01-11 11:13:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVEOEVFMTI2Nzg5NUQ4NURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVEOEVFMTI2Nzg5NUQ4NURFAA==\",\"timestamp\":\"1768110177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:13:03+05:30"} [2026-01-11 11:13:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVEOEVFMTI2Nzg5NUQ4NURFAA== [2026-01-11 11:13:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:43:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRUQ5QjhFMDk3RjJDQjNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRUQ5QjhFMDk3RjJDQjNEAA==", "timestamp": "1768110182", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:13:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:13:04] [INFO] Sending instructions to 917202000200 [2026-01-11 11:13:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:13:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:13:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c746ba7971c84c87843d3c4d2103df19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRUQ5QjhFMDk3RjJDQjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRUQ5QjhFMDk3RjJDQjNEAA==\",\"timestamp\":\"1768110182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:13:10+05:30"} [2026-01-11 11:13:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRUQ5QjhFMDk3RjJDQjNEAA== [2026-01-11 11:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRUQ5QjhFMDk3RjJDQjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCRUQ5QjhFMDk3RjJDQjNEAA==\",\"timestamp\":\"1768110182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:13:10+05:30"} [2026-01-11 11:13:12] [DEBUG] Ignoring event: delivered [2026-01-11 11:13:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:43:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QzNkE2Njk2RjNBRjAxMDJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QzNkE2Njk2RjNBRjAxMDJEAA==", "timestamp": "1768110218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:13:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:13:40] [INFO] Sending instructions to 917202000200 [2026-01-11 11:13:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:13:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:13:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55f80f4c804f4e6e83f4e3a599289e56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:13:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:43:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCODdFMjFGMTAzRjU2NUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCODdFMjFGMTAzRjU2NUVFAA==", "timestamp": "1768110224", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:13:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:13:45] [INFO] Sending instructions to 917202000200 [2026-01-11 11:13:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:13:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:13:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbe17633ea20407a8cc37787cbaf76ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:13:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:13:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCODdFMjFGMTAzRjU2NUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCODdFMjFGMTAzRjU2NUVFAA==\",\"timestamp\":\"1768110224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:13:45+05:30"} [2026-01-11 11:13:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCODdFMjFGMTAzRjU2NUVFAA== [2026-01-11 11:13:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:13:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QzNkE2Njk2RjNBRjAxMDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QzNkE2Njk2RjNBRjAxMDJEAA==\",\"timestamp\":\"1768110218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:13:45+05:30"} [2026-01-11 11:13:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QzNkE2Njk2RjNBRjAxMDJEAA== [2026-01-11 11:13:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:13:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QzNkE2Njk2RjNBRjAxMDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QzNkE2Njk2RjNBRjAxMDJEAA==\",\"timestamp\":\"1768110218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:13:46+05:30"} [2026-01-11 11:13:46] [DEBUG] Ignoring event: delivered [2026-01-11 11:13:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:13:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCODdFMjFGMTAzRjU2NUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCODdFMjFGMTAzRjU2NUVFAA==\",\"timestamp\":\"1768110224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:13:47+05:30"} [2026-01-11 11:13:48] [DEBUG] Ignoring event: delivered [2026-01-11 11:14:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:44:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFOUUxOEI1MTlEQzk4ODI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFOUUxOEI1MTlEQzk4ODI0AA==", "timestamp": "1768110260", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:14:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:14:21] [INFO] Sending instructions to 917202000200 [2026-01-11 11:14:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:14:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:14:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86b8b8826082461ca4cf9eec4d1a114b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:14:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFOUUxOEI1MTlEQzk4ODI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFOUUxOEI1MTlEQzk4ODI0AA==\",\"timestamp\":\"1768110260\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:14:25+05:30"} [2026-01-11 11:14:26] [DEBUG] Ignoring event: delivered [2026-01-11 11:14:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFOUUxOEI1MTlEQzk4ODI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFOUUxOEI1MTlEQzk4ODI0AA==\",\"timestamp\":\"1768110260\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:14:25+05:30"} [2026-01-11 11:14:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFOUUxOEI1MTlEQzk4ODI0AA== [2026-01-11 11:14:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:44:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGMzMwNUI2Q0M3NzhGM0YxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGMzMwNUI2Q0M3NzhGM0YxAA==", "timestamp": "1768110265", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:14:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:14:27] [INFO] Sending instructions to 917202000200 [2026-01-11 11:14:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:14:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:14:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a86d870105c4e70848fd3da05759c83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:14:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:14:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGMzMwNUI2Q0M3NzhGM0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGMzMwNUI2Q0M3NzhGM0YxAA==\",\"timestamp\":\"1768110265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:14:28+05:30"} [2026-01-11 11:14:29] [DEBUG] Ignoring event: delivered [2026-01-11 11:14:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:44:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEQTQ4QkM2MTlBQ0RFOENDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEQTQ4QkM2MTlBQ0RFOENDAA==", "timestamp": "1768110270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:14:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:14:32] [INFO] Sending instructions to 917202000200 [2026-01-11 11:14:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:14:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:14:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ee335d2e2d24aa08618b762ada4629a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:14:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:14:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEQTQ4QkM2MTlBQ0RFOENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEQTQ4QkM2MTlBQ0RFOENDAA==\",\"timestamp\":\"1768110270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:14:33+05:30"} [2026-01-11 11:14:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEQTQ4QkM2MTlBQ0RFOENDAA== [2026-01-11 11:14:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:14:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGMzMwNUI2Q0M3NzhGM0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGMzMwNUI2Q0M3NzhGM0YxAA==\",\"timestamp\":\"1768110265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:14:33+05:30"} [2026-01-11 11:14:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlGMzMwNUI2Q0M3NzhGM0YxAA== [2026-01-11 11:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:14:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEQTQ4QkM2MTlBQ0RFOENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEQTQ4QkM2MTlBQ0RFOENDAA==\",\"timestamp\":\"1768110270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:14:38+05:30"} [2026-01-11 11:14:39] [DEBUG] Ignoring event: delivered [2026-01-11 11:15:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:45:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDNzY2MkEwODA0MEQ1NkYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDNzY2MkEwODA0MEQ1NkYyAA==", "timestamp": "1768110307", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:15:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:15:09] [INFO] Sending instructions to 917202000200 [2026-01-11 11:15:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:15:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:15:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0961da24df7948cf9da276fee2124d06", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:15:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDNzY2MkEwODA0MEQ1NkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDNzY2MkEwODA0MEQ1NkYyAA==\",\"timestamp\":\"1768110307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:15:09+05:30"} [2026-01-11 11:15:10] [DEBUG] Ignoring event: delivered [2026-01-11 11:15:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDNzY2MkEwODA0MEQ1NkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDNzY2MkEwODA0MEQ1NkYyAA==\",\"timestamp\":\"1768110307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:15:13+05:30"} [2026-01-11 11:15:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDNzY2MkEwODA0MEQ1NkYyAA== [2026-01-11 11:15:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:45:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBMzRDREVEMTAwNzg3NkYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBMzRDREVEMTAwNzg3NkYwAA==", "timestamp": "1768110313", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:15:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:15:14] [INFO] Sending instructions to 917202000200 [2026-01-11 11:15:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:15:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:15:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b23026b3100427396f472f5b6da87bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:15:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:15:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBMzRDREVEMTAwNzg3NkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBMzRDREVEMTAwNzg3NkYwAA==\",\"timestamp\":\"1768110313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:15:19+05:30"} [2026-01-11 11:15:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBMzRDREVEMTAwNzg3NkYwAA== [2026-01-11 11:15:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:45:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzQzQxNzRGQTA2RUY3RDcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzQzQxNzRGQTA2RUY3RDcwAA==", "timestamp": "1768110318", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:15:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:15:20] [INFO] Sending instructions to 917202000200 [2026-01-11 11:15:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:15:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:15:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43ca77a881164fc5a3b7694cbc9c3e2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:15:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBMzRDREVEMTAwNzg3NkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJBMzRDREVEMTAwNzg3NkYwAA==\",\"timestamp\":\"1768110313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:15:19+05:30"} [2026-01-11 11:15:20] [DEBUG] Ignoring event: delivered [2026-01-11 11:15:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzQzQxNzRGQTA2RUY3RDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzQzQxNzRGQTA2RUY3RDcwAA==\",\"timestamp\":\"1768110318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:15:21+05:30"} [2026-01-11 11:15:21] [DEBUG] Ignoring event: delivered [2026-01-11 11:15:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzQzQxNzRGQTA2RUY3RDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzQzQxNzRGQTA2RUY3RDcwAA==\",\"timestamp\":\"1768110318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:15:21+05:30"} [2026-01-11 11:15:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzQzQxNzRGQTA2RUY3RDcwAA== [2026-01-11 11:15:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:45:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRUU0RjZGRTY0ODIzQkY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRUU0RjZGRTY0ODIzQkY1AA==", "timestamp": "1768110323", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:15:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:15:25] [INFO] Sending instructions to 917202000200 [2026-01-11 11:15:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:15:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:15:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8adbf79ddf7842c993d8e757e173a2fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:15:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRUU0RjZGRTY0ODIzQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRUU0RjZGRTY0ODIzQkY1AA==\",\"timestamp\":\"1768110323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:15:26+05:30"} [2026-01-11 11:15:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRUU0RjZGRTY0ODIzQkY1AA== [2026-01-11 11:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:15:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRUU0RjZGRTY0ODIzQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxRUU0RjZGRTY0ODIzQkY1AA==\",\"timestamp\":\"1768110323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:15:26+05:30"} [2026-01-11 11:15:27] [DEBUG] Ignoring event: delivered [2026-01-11 11:16:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:46:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGQjVFMzBFOUVFQjJGRDZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGQjVFMzBFOUVFQjJGRDZEAA==", "timestamp": "1768110359", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:16:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:16:02] [INFO] Sending instructions to 917202000200 [2026-01-11 11:16:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:16:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:16:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd607d2902d542618df9e5489228681a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:16:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGQjVFMzBFOUVFQjJGRDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGQjVFMzBFOUVFQjJGRDZEAA==\",\"timestamp\":\"1768110359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:01+05:30"} [2026-01-11 11:16:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGQjVFMzBFOUVFQjJGRDZEAA== [2026-01-11 11:16:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGQjVFMzBFOUVFQjJGRDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGQjVFMzBFOUVFQjJGRDZEAA==\",\"timestamp\":\"1768110359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:02+05:30"} [2026-01-11 11:16:03] [DEBUG] Ignoring event: delivered [2026-01-11 11:16:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:46:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0QUY5QjRBOUQyQUI3MENCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0QUY5QjRBOUQyQUI3MENCAA==", "timestamp": "1768110366", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:16:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:16:08] [INFO] Sending instructions to 917202000200 [2026-01-11 11:16:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:16:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:16:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43eff1a99a5947e4ab85fda427f07ced", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:16:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0QUY5QjRBOUQyQUI3MENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0QUY5QjRBOUQyQUI3MENCAA==\",\"timestamp\":\"1768110366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:08+05:30"} [2026-01-11 11:16:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0QUY5QjRBOUQyQUI3MENCAA== [2026-01-11 11:16:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0QUY5QjRBOUQyQUI3MENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0QUY5QjRBOUQyQUI3MENCAA==\",\"timestamp\":\"1768110366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:09+05:30"} [2026-01-11 11:16:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:16:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:46:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlGMkZDMzI1QTRBOUU3MzJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlGMkZDMzI1QTRBOUU3MzJCAA==", "timestamp": "1768110371", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:16:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:16:13] [INFO] Sending instructions to 917202000200 [2026-01-11 11:16:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:16:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:16:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e71bdc9c8e14c55a373f06592dddd9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:16:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlGMkZDMzI1QTRBOUU3MzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlGMkZDMzI1QTRBOUU3MzJCAA==\",\"timestamp\":\"1768110371\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:15+05:30"} [2026-01-11 11:16:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlGMkZDMzI1QTRBOUU3MzJCAA== [2026-01-11 11:16:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlGMkZDMzI1QTRBOUU3MzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlGMkZDMzI1QTRBOUU3MzJCAA==\",\"timestamp\":\"1768110371\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:15+05:30"} [2026-01-11 11:16:16] [DEBUG] Ignoring event: delivered [2026-01-11 11:16:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:46:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNUFFRjJDMDFDNTdCN0RDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNUFFRjJDMDFDNTdCN0RDAA==", "timestamp": "1768110407", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:16:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:16:49] [INFO] Sending instructions to 917202000200 [2026-01-11 11:16:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:16:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:16:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c0811f9b11a4ef0b0b9a4a7acdb87a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:16:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNUFFRjJDMDFDNTdCN0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNUFFRjJDMDFDNTdCN0RDAA==\",\"timestamp\":\"1768110407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:50+05:30"} [2026-01-11 11:16:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNUFFRjJDMDFDNTdCN0RDAA== [2026-01-11 11:16:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNUFFRjJDMDFDNTdCN0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFNUFFRjJDMDFDNTdCN0RDAA==\",\"timestamp\":\"1768110407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:50+05:30"} [2026-01-11 11:16:51] [DEBUG] Ignoring event: delivered [2026-01-11 11:16:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:46:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFMDkzMDhDQjc4N0FBNUM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFMDkzMDhDQjc4N0FBNUM1AA==", "timestamp": "1768110412", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:16:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:16:54] [INFO] Sending instructions to 917202000200 [2026-01-11 11:16:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:16:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:16:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c9cda030f6d4900baf8717a741be5ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:17:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFMDkzMDhDQjc4N0FBNUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFMDkzMDhDQjc4N0FBNUM1AA==\",\"timestamp\":\"1768110412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:59+05:30"} [2026-01-11 11:17:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFMDkzMDhDQjc4N0FBNUM1AA== [2026-01-11 11:17:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:47:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMzZBMEYzRkFGRDIxMkU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMzZBMEYzRkFGRDIxMkU1AA==", "timestamp": "1768110418", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:17:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:17:00] [INFO] Sending instructions to 917202000200 [2026-01-11 11:17:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:17:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:17:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b118cdcc8a041e5a72fdc42069a921d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:17:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFMDkzMDhDQjc4N0FBNUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFMDkzMDhDQjc4N0FBNUM1AA==\",\"timestamp\":\"1768110412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:16:59+05:30"} [2026-01-11 11:17:00] [DEBUG] Ignoring event: delivered [2026-01-11 11:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMzZBMEYzRkFGRDIxMkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMzZBMEYzRkFGRDIxMkU1AA==\",\"timestamp\":\"1768110418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:01+05:30"} [2026-01-11 11:17:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMzZBMEYzRkFGRDIxMkU1AA== [2026-01-11 11:17:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMzZBMEYzRkFGRDIxMkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMzZBMEYzRkFGRDIxMkU1AA==\",\"timestamp\":\"1768110418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:04+05:30"} [2026-01-11 11:17:05] [DEBUG] Ignoring event: delivered [2026-01-11 11:17:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:47:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBREM3NTE4QTQzNzRDQjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBREM3NTE4QTQzNzRDQjA5AA==", "timestamp": "1768110423", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:17:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:17:05] [INFO] Sending instructions to 917202000200 [2026-01-11 11:17:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:17:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:17:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2d8e2e9b2f44e48b999e37bb9194fd7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:17:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBREM3NTE4QTQzNzRDQjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBREM3NTE4QTQzNzRDQjA5AA==\",\"timestamp\":\"1768110423\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:07+05:30"} [2026-01-11 11:17:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBREM3NTE4QTQzNzRDQjA5AA== [2026-01-11 11:17:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBREM3NTE4QTQzNzRDQjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBREM3NTE4QTQzNzRDQjA5AA==\",\"timestamp\":\"1768110423\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:07+05:30"} [2026-01-11 11:17:08] [DEBUG] Ignoring event: delivered [2026-01-11 11:17:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:47:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg1NjJDQ0YwQUI2NDIwM0YzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg1NjJDQ0YwQUI2NDIwM0YzAA==", "timestamp": "1768110429", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:17:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:17:10] [INFO] Sending instructions to 917202000200 [2026-01-11 11:17:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:17:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:17:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc27476c5a1448619042c50868fbe4ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:17:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg1NjJDQ0YwQUI2NDIwM0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg1NjJDQ0YwQUI2NDIwM0YzAA==\",\"timestamp\":\"1768110429\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:11+05:30"} [2026-01-11 11:17:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg1NjJDQ0YwQUI2NDIwM0YzAA== [2026-01-11 11:17:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg1NjJDQ0YwQUI2NDIwM0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg1NjJDQ0YwQUI2NDIwM0YzAA==\",\"timestamp\":\"1768110429\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:14+05:30"} [2026-01-11 11:17:14] [DEBUG] Ignoring event: delivered [2026-01-11 11:17:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:47:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMjk5RTRGN0FBQzQ5ODQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMjk5RTRGN0FBQzQ5ODQ5AA==", "timestamp": "1768110435", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:17:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:17:16] [INFO] Sending instructions to 917202000200 [2026-01-11 11:17:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:17:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:17:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4de90ed73cb4853ba7f179dfe3de1ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:17:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMjk5RTRGN0FBQzQ5ODQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMjk5RTRGN0FBQzQ5ODQ5AA==\",\"timestamp\":\"1768110435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:17+05:30"} [2026-01-11 11:17:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMjk5RTRGN0FBQzQ5ODQ5AA== [2026-01-11 11:17:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMjk5RTRGN0FBQzQ5ODQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMjk5RTRGN0FBQzQ5ODQ5AA==\",\"timestamp\":\"1768110435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:17+05:30"} [2026-01-11 11:17:19] [DEBUG] Ignoring event: delivered [2026-01-11 11:17:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:47:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGRTgwMEU1MEFBNDI4OEI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGRTgwMEU1MEFBNDI4OEI3AA==", "timestamp": "1768110471", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:17:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:17:53] [INFO] Sending instructions to 917202000200 [2026-01-11 11:17:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:17:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGRTgwMEU1MEFBNDI4OEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGRTgwMEU1MEFBNDI4OEI3AA==\",\"timestamp\":\"1768110471\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:53+05:30"} [2026-01-11 11:17:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGRTgwMEU1MEFBNDI4OEI3AA== [2026-01-11 11:17:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3981668adb34a58a7652606ed9a6fb6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:17:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGRTgwMEU1MEFBNDI4OEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVGRTgwMEU1MEFBNDI4OEI3AA==\",\"timestamp\":\"1768110471\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:17:55+05:30"} [2026-01-11 11:17:56] [DEBUG] Ignoring event: delivered [2026-01-11 11:17:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:47:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyQ0EyMDMzRjU1NDJDMEI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyQ0EyMDMzRjU1NDJDMEI4AA==", "timestamp": "1768110476", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:17:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:17:58] [INFO] Sending instructions to 917202000200 [2026-01-11 11:17:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:17:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:17:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f0c03d2398749e9b28db457fcabd755", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:18:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyQ0EyMDMzRjU1NDJDMEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyQ0EyMDMzRjU1NDJDMEI4AA==\",\"timestamp\":\"1768110476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:02+05:30"} [2026-01-11 11:18:02] [DEBUG] Ignoring event: delivered [2026-01-11 11:18:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:48:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMjJCMDg3MzQ3MEQzRjJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMjJCMDg3MzQ3MEQzRjJEAA==", "timestamp": "1768110481", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:18:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:18:03] [INFO] Sending instructions to 917202000200 [2026-01-11 11:18:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:18:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:18:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c754e7081d234f9d9ab920712a9e5c21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:18:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:17:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyQ0EyMDMzRjU1NDJDMEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyQ0EyMDMzRjU1NDJDMEI4AA==\",\"timestamp\":\"1768110476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:04+05:30"} [2026-01-11 11:18:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyQ0EyMDMzRjU1NDJDMEI4AA== [2026-01-11 11:18:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMjJCMDg3MzQ3MEQzRjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMjJCMDg3MzQ3MEQzRjJEAA==\",\"timestamp\":\"1768110481\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:04+05:30"} [2026-01-11 11:18:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMjJCMDg3MzQ3MEQzRjJEAA== [2026-01-11 11:18:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMjJCMDg3MzQ3MEQzRjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMjJCMDg3MzQ3MEQzRjJEAA==\",\"timestamp\":\"1768110481\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:07+05:30"} [2026-01-11 11:18:08] [DEBUG] Ignoring event: delivered [2026-01-11 11:18:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:48:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGQkQzNTZGMEE1M0Q3NzRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGQkQzNTZGMEE1M0Q3NzRCAA==", "timestamp": "1768110517", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:18:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:18:39] [INFO] Sending instructions to 917202000200 [2026-01-11 11:18:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:18:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:18:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e662656020c44b1a6158482b26e3b6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:18:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGQkQzNTZGMEE1M0Q3NzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGQkQzNTZGMEE1M0Q3NzRCAA==\",\"timestamp\":\"1768110517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:41+05:30"} [2026-01-11 11:18:43] [DEBUG] Ignoring event: delivered [2026-01-11 11:18:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:48:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFRDRCMDdGRjk4MzYzNkY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFRDRCMDdGRjk4MzYzNkY4AA==", "timestamp": "1768110523", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:18:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:18:44] [INFO] Sending instructions to 917202000200 [2026-01-11 11:18:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:18:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:18:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b4fc7231e18463f9188bc822dd4ac28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:18:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFRDRCMDdGRjk4MzYzNkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFRDRCMDdGRjk4MzYzNkY4AA==\",\"timestamp\":\"1768110523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:45+05:30"} [2026-01-11 11:18:46] [DEBUG] Ignoring event: delivered [2026-01-11 11:18:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGQkQzNTZGMEE1M0Q3NzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGQkQzNTZGMEE1M0Q3NzRCAA==\",\"timestamp\":\"1768110517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:45+05:30"} [2026-01-11 11:18:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGQkQzNTZGMEE1M0Q3NzRCAA== [2026-01-11 11:18:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFRDRCMDdGRjk4MzYzNkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFRDRCMDdGRjk4MzYzNkY4AA==\",\"timestamp\":\"1768110523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:48+05:30"} [2026-01-11 11:18:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFRDRCMDdGRjk4MzYzNkY4AA== [2026-01-11 11:18:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:48:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5NkQzM0YwNkY4NTk1MTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5NkQzM0YwNkY4NTk1MTNDAA==", "timestamp": "1768110528", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:18:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:18:50] [INFO] Sending instructions to 917202000200 [2026-01-11 11:18:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:18:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:18:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bdbd940f5444446aa161aea7435ac56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:18:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5NkQzM0YwNkY4NTk1MTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5NkQzM0YwNkY4NTk1MTNDAA==\",\"timestamp\":\"1768110528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:52+05:30"} [2026-01-11 11:18:53] [DEBUG] Ignoring event: delivered [2026-01-11 11:18:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5NkQzM0YwNkY4NTk1MTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5NkQzM0YwNkY4NTk1MTNDAA==\",\"timestamp\":\"1768110528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:18:52+05:30"} [2026-01-11 11:18:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5NkQzM0YwNkY4NTk1MTNDAA== [2026-01-11 11:18:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:48:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI3OEZEQzFERkQ2NTUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI3OEZEQzFERkQ2NTUzAA==", "timestamp": "1768110533", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:18:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:18:55] [INFO] Sending instructions to 917202000200 [2026-01-11 11:18:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:18:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:18:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "143fae78f4484d118a321722e994b383", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:19:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI3OEZEQzFERkQ2NTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI3OEZEQzFERkQ2NTUzAA==\",\"timestamp\":\"1768110533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:01+05:30"} [2026-01-11 11:19:02] [DEBUG] Ignoring event: delivered [2026-01-11 11:19:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:18:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI3OEZEQzFERkQ2NTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI3OEZEQzFERkQ2NTUzAA==\",\"timestamp\":\"1768110533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:01+05:30"} [2026-01-11 11:19:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI3OEZEQzFERkQ2NTUzAA== [2026-01-11 11:19:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:49:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQzAzM0U5OUZENzA5QzE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQzAzM0U5OUZENzA5QzE5AA==", "timestamp": "1768110569", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:19:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:19:30] [INFO] Sending instructions to 917202000200 [2026-01-11 11:19:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:19:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:19:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "720809dceea943158dd8aa78224bd672", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQzAzM0U5OUZENzA5QzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQzAzM0U5OUZENzA5QzE5AA==\",\"timestamp\":\"1768110569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:33+05:30"} [2026-01-11 11:19:34] [DEBUG] Ignoring event: delivered [2026-01-11 11:19:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:49:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMwQ0YzNDU1NTc5NTZFQkQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMwQ0YzNDU1NTc5NTZFQkQ3AA==", "timestamp": "1768110574", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:19:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:19:35] [INFO] Sending instructions to 917202000200 [2026-01-11 11:19:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:19:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:19:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4c5ea58eef64b279b68ac1b421b3346", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:19:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:19:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMwQ0YzNDU1NTc5NTZFQkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMwQ0YzNDU1NTc5NTZFQkQ3AA==\",\"timestamp\":\"1768110574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:37+05:30"} [2026-01-11 11:19:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMwQ0YzNDU1NTc5NTZFQkQ3AA== [2026-01-11 11:19:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQzAzM0U5OUZENzA5QzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQzAzM0U5OUZENzA5QzE5AA==\",\"timestamp\":\"1768110569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:37+05:30"} [2026-01-11 11:19:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQzAzM0U5OUZENzA5QzE5AA== [2026-01-11 11:19:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:49:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0NUFDRjcwNzZFMzI3REE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0NUFDRjcwNzZFMzI3REE4AA==", "timestamp": "1768110579", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:19:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:19:41] [INFO] Sending instructions to 917202000200 [2026-01-11 11:19:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:19:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:19:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f584ca9d011420c9aef87dd99f53032", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:19:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMwQ0YzNDU1NTc5NTZFQkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMwQ0YzNDU1NTc5NTZFQkQ3AA==\",\"timestamp\":\"1768110574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:41+05:30"} [2026-01-11 11:19:42] [DEBUG] Ignoring event: delivered [2026-01-11 11:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:19:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0NUFDRjcwNzZFMzI3REE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0NUFDRjcwNzZFMzI3REE4AA==\",\"timestamp\":\"1768110579\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:41+05:30"} [2026-01-11 11:19:42] [DEBUG] Ignoring event: delivered [2026-01-11 11:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:19:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0NUFDRjcwNzZFMzI3REE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0NUFDRjcwNzZFMzI3REE4AA==\",\"timestamp\":\"1768110579\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:41+05:30"} [2026-01-11 11:19:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0NUFDRjcwNzZFMzI3REE4AA== [2026-01-11 11:19:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:49:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RUY3ODAxN0ZCNjdEMEM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RUY3ODAxN0ZCNjdEMEM2AA==", "timestamp": "1768110584", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:19:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:19:46] [INFO] Sending instructions to 917202000200 [2026-01-11 11:19:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:19:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:19:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19a232aa3e5347e9bc11593c53580772", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:19:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:19:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RUY3ODAxN0ZCNjdEMEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RUY3ODAxN0ZCNjdEMEM2AA==\",\"timestamp\":\"1768110584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:49+05:30"} [2026-01-11 11:19:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RUY3ODAxN0ZCNjdEMEM2AA== [2026-01-11 11:19:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:19:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RUY3ODAxN0ZCNjdEMEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RUY3ODAxN0ZCNjdEMEM2AA==\",\"timestamp\":\"1768110584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:19:53+05:30"} [2026-01-11 11:19:54] [DEBUG] Ignoring event: delivered [2026-01-11 11:20:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:50:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTREMURBN0E0MTBBN0ExRkREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTREMURBN0E0MTBBN0ExRkREAA==", "timestamp": "1768110620", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:20:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:20:22] [INFO] Sending instructions to 917202000200 [2026-01-11 11:20:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:20:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:20:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23fce51094a5438a9e94a25befb0dcf9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:20:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTREMURBN0E0MTBBN0ExRkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTREMURBN0E0MTBBN0ExRkREAA==\",\"timestamp\":\"1768110620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:20:23+05:30"} [2026-01-11 11:20:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTREMURBN0E0MTBBN0ExRkREAA== [2026-01-11 11:20:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:50:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYyRTJBQkZFODRDM0MxMUY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYyRTJBQkZFODRDM0MxMUY2AA==", "timestamp": "1768110626", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:20:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:20:28] [INFO] Sending instructions to 917202000200 [2026-01-11 11:20:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:20:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:20:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:20:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTREMURBN0E0MTBBN0ExRkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTREMURBN0E0MTBBN0ExRkREAA==\",\"timestamp\":\"1768110620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:20:27+05:30"} [2026-01-11 11:20:28] [DEBUG] Ignoring event: delivered [2026-01-11 11:20:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c3fadd135ad45f69c1bc8191ecca5bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:20:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYyRTJBQkZFODRDM0MxMUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYyRTJBQkZFODRDM0MxMUY2AA==\",\"timestamp\":\"1768110626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:20:28+05:30"} [2026-01-11 11:20:29] [DEBUG] Ignoring event: delivered [2026-01-11 11:20:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYyRTJBQkZFODRDM0MxMUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYyRTJBQkZFODRDM0MxMUY2AA==\",\"timestamp\":\"1768110626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:20:28+05:30"} [2026-01-11 11:20:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYyRTJBQkZFODRDM0MxMUY2AA== [2026-01-11 11:20:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:50:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MTRCREQxMDVFMkM1OTRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MTRCREQxMDVFMkM1OTRBAA==", "timestamp": "1768110631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:20:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:20:33] [INFO] Sending instructions to 917202000200 [2026-01-11 11:20:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:20:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:20:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a177f91096f24f68857501a21270c9f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:20:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:20:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MTRCREQxMDVFMkM1OTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MTRCREQxMDVFMkM1OTRBAA==\",\"timestamp\":\"1768110631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:20:34+05:30"} [2026-01-11 11:20:34] [DEBUG] Ignoring event: delivered [2026-01-11 11:20:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:20:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MTRCREQxMDVFMkM1OTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MTRCREQxMDVFMkM1OTRBAA==\",\"timestamp\":\"1768110631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:20:37+05:30"} [2026-01-11 11:20:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1MTRCREQxMDVFMkM1OTRBAA== [2026-01-11 11:21:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:51:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVDREE1NDdBRTMxMDcxMjhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVDREE1NDdBRTMxMDcxMjhEAA==", "timestamp": "1768110667", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:21:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:21:09] [INFO] Sending instructions to 917202000200 [2026-01-11 11:21:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:21:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:21:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "441194bd49d840c98d0567823f4ee4b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:21:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:21:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVDREE1NDdBRTMxMDcxMjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVDREE1NDdBRTMxMDcxMjhEAA==\",\"timestamp\":\"1768110667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:21:10+05:30"} [2026-01-11 11:21:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVDREE1NDdBRTMxMDcxMjhEAA== [2026-01-11 11:21:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:21:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVDREE1NDdBRTMxMDcxMjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVDREE1NDdBRTMxMDcxMjhEAA==\",\"timestamp\":\"1768110667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:21:13+05:30"} [2026-01-11 11:21:13] [DEBUG] Ignoring event: delivered [2026-01-11 11:21:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:51:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwQ0MwQzA5N0I0MkVBOTkwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwQ0MwQzA5N0I0MkVBOTkwAA==", "timestamp": "1768110673", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:21:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:21:14] [INFO] Sending instructions to 917202000200 [2026-01-11 11:21:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:21:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:21:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87de3ee639b7490b8dea2556be6f2715", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:21:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:21:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwQ0MwQzA5N0I0MkVBOTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwQ0MwQzA5N0I0MkVBOTkwAA==\",\"timestamp\":\"1768110673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:21:15+05:30"} [2026-01-11 11:21:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwQ0MwQzA5N0I0MkVBOTkwAA== [2026-01-11 11:21:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:21:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwQ0MwQzA5N0I0MkVBOTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwQ0MwQzA5N0I0MkVBOTkwAA==\",\"timestamp\":\"1768110673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:21:15+05:30"} [2026-01-11 11:21:16] [DEBUG] Ignoring event: delivered [2026-01-11 11:21:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:51:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQzEyODc2MTdEOTNCMzFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQzEyODc2MTdEOTNCMzFBAA==", "timestamp": "1768110678", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:21:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:21:20] [INFO] Sending instructions to 917202000200 [2026-01-11 11:21:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:21:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:21:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "502ec2e6c8784e0b880e6100729cbda6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:21:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:21:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQzEyODc2MTdEOTNCMzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQzEyODc2MTdEOTNCMzFBAA==\",\"timestamp\":\"1768110678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:21:20+05:30"} [2026-01-11 11:21:21] [DEBUG] Ignoring event: delivered [2026-01-11 11:21:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:21:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQzEyODc2MTdEOTNCMzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQzEyODc2MTdEOTNCMzFBAA==\",\"timestamp\":\"1768110678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:21:20+05:30"} [2026-01-11 11:21:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQzEyODc2MTdEOTNCMzFBAA== [2026-01-11 11:21:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:51:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxREQ2MEU4QTNGREQ5M0M0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxREQ2MEU4QTNGREQ5M0M0AA==", "timestamp": "1768110714", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:21:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:21:56] [INFO] Sending instructions to 917202000200 [2026-01-11 11:21:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:21:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:21:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "360efd9a283b4144af9d4dc14908770d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:21:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxREQ2MEU4QTNGREQ5M0M0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxREQ2MEU4QTNGREQ5M0M0AA==\",\"timestamp\":\"1768110714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:21:59+05:30"} [2026-01-11 11:22:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxREQ2MEU4QTNGREQ5M0M0AA== [2026-01-11 11:22:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:52:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOEFFMTU3N0IzNzhCRDlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOEFFMTU3N0IzNzhCRDlDAA==", "timestamp": "1768110720", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:22:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:22:02] [INFO] Sending instructions to 917202000200 [2026-01-11 11:22:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:22:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:22:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61431360b2a64a97adf8e1c7cac95080", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:22:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:21:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxREQ2MEU4QTNGREQ5M0M0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxREQ2MEU4QTNGREQ5M0M0AA==\",\"timestamp\":\"1768110714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:01+05:30"} [2026-01-11 11:22:02] [DEBUG] Ignoring event: delivered [2026-01-11 11:22:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOEFFMTU3N0IzNzhCRDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOEFFMTU3N0IzNzhCRDlDAA==\",\"timestamp\":\"1768110720\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:02+05:30"} [2026-01-11 11:22:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOEFFMTU3N0IzNzhCRDlDAA== [2026-01-11 11:22:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOEFFMTU3N0IzNzhCRDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOEFFMTU3N0IzNzhCRDlDAA==\",\"timestamp\":\"1768110720\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:04+05:30"} [2026-01-11 11:22:05] [DEBUG] Ignoring event: delivered [2026-01-11 11:22:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:52:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCRjNCMkQ2QTQ5NjAzMkFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCRjNCMkQ2QTQ5NjAzMkFEAA==", "timestamp": "1768110725", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:22:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:22:07] [INFO] Sending instructions to 917202000200 [2026-01-11 11:22:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:22:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:22:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54f4696022db4ebda3f3326294a36d28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCRjNCMkQ2QTQ5NjAzMkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCRjNCMkQ2QTQ5NjAzMkFEAA==\",\"timestamp\":\"1768110725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:09+05:30"} [2026-01-11 11:22:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCRjNCMkQ2QTQ5NjAzMkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCRjNCMkQ2QTQ5NjAzMkFEAA==\",\"timestamp\":\"1768110725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:09+05:30"} [2026-01-11 11:22:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlCRjNCMkQ2QTQ5NjAzMkFEAA== [2026-01-11 11:22:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:52:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzMzE5RUEyQkVBQkEwMjY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzMzE5RUEyQkVBQkEwMjY4AA==", "timestamp": "1768110731", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:22:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:22:12] [INFO] Sending instructions to 917202000200 [2026-01-11 11:22:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:22:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:22:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d1439c05ef94c1c88045db40961a532", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:22:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzMzE5RUEyQkVBQkEwMjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzMzE5RUEyQkVBQkEwMjY4AA==\",\"timestamp\":\"1768110731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:13+05:30"} [2026-01-11 11:22:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzMzE5RUEyQkVBQkEwMjY4AA== [2026-01-11 11:22:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:52:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q4RkQ3QTVDNDNDOTE1QTlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q4RkQ3QTVDNDNDOTE1QTlBAA==", "timestamp": "1768110736", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:22:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:22:18] [INFO] Sending instructions to 917202000200 [2026-01-11 11:22:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:22:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:22:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzMzE5RUEyQkVBQkEwMjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzMzE5RUEyQkVBQkEwMjY4AA==\",\"timestamp\":\"1768110731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:16+05:30"} [2026-01-11 11:22:18] [DEBUG] Ignoring event: delivered [2026-01-11 11:22:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f05adecbd8f448e994f7d1678210963", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:22:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q4RkQ3QTVDNDNDOTE1QTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q4RkQ3QTVDNDNDOTE1QTlBAA==\",\"timestamp\":\"1768110736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:21+05:30"} [2026-01-11 11:22:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q4RkQ3QTVDNDNDOTE1QTlBAA== [2026-01-11 11:22:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q4RkQ3QTVDNDNDOTE1QTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q4RkQ3QTVDNDNDOTE1QTlBAA==\",\"timestamp\":\"1768110736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:21+05:30"} [2026-01-11 11:22:22] [DEBUG] Ignoring event: delivered [2026-01-11 11:22:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:52:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3RjhCQjAxMUZGNTVBQ0UwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3RjhCQjAxMUZGNTVBQ0UwAA==", "timestamp": "1768110742", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:22:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:22:23] [INFO] Sending instructions to 917202000200 [2026-01-11 11:22:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:22:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:22:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13b5089638244c039919f7490f978f46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:22:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3RjhCQjAxMUZGNTVBQ0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3RjhCQjAxMUZGNTVBQ0UwAA==\",\"timestamp\":\"1768110742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:26+05:30"} [2026-01-11 11:22:27] [DEBUG] Ignoring event: delivered [2026-01-11 11:22:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:52:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFNDA4OEEzRUI2QUM2RTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFNDA4OEEzRUI2QUM2RTI0AA==", "timestamp": "1768110747", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:22:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:22:29] [INFO] Sending instructions to 917202000200 [2026-01-11 11:22:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:22:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:22:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f55f4621d204837a288c9d385101c0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:22:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFNDA4OEEzRUI2QUM2RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFNDA4OEEzRUI2QUM2RTI0AA==\",\"timestamp\":\"1768110747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:29+05:30"} [2026-01-11 11:22:29] [DEBUG] Ignoring event: delivered [2026-01-11 11:22:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFNDA4OEEzRUI2QUM2RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFNDA4OEEzRUI2QUM2RTI0AA==\",\"timestamp\":\"1768110747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:30+05:30"} [2026-01-11 11:22:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFNDA4OEEzRUI2QUM2RTI0AA== [2026-01-11 11:22:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3RjhCQjAxMUZGNTVBQ0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3RjhCQjAxMUZGNTVBQ0UwAA==\",\"timestamp\":\"1768110742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:30+05:30"} [2026-01-11 11:22:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3RjhCQjAxMUZGNTVBQ0UwAA== [2026-01-11 11:22:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:52:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGN0U2MTBDQzM2N0IwMTNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGN0U2MTBDQzM2N0IwMTNFAA==", "timestamp": "1768110752", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:22:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:22:34] [INFO] Sending instructions to 917202000200 [2026-01-11 11:22:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:22:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:22:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "442be3dadfa145dbbee8a1455e652800", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:22:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGN0U2MTBDQzM2N0IwMTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGN0U2MTBDQzM2N0IwMTNFAA==\",\"timestamp\":\"1768110752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:35+05:30"} [2026-01-11 11:22:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGN0U2MTBDQzM2N0IwMTNFAA== [2026-01-11 11:22:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:22:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGN0U2MTBDQzM2N0IwMTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGN0U2MTBDQzM2N0IwMTNFAA==\",\"timestamp\":\"1768110752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:22:40+05:30"} [2026-01-11 11:22:40] [DEBUG] Ignoring event: delivered [2026-01-11 11:23:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:53:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDOEIzNzVBNEQ2N0YzNjQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDOEIzNzVBNEQ2N0YzNjQ2AA==", "timestamp": "1768110788", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:23:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:23:10] [INFO] Sending instructions to 917202000200 [2026-01-11 11:23:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:23:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:23:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4149488a94ae4613b85205ecf06dd841", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:23:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:53:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQkIxNzc2QjNDQzBDNTQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQkIxNzc2QjNDQzBDNTQyAA==", "timestamp": "1768110793", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:23:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:23:15] [INFO] Sending instructions to 917202000200 [2026-01-11 11:23:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:23:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:23:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e74abf390622438090f4ab2e555c35d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:23:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:23:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDOEIzNzVBNEQ2N0YzNjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDOEIzNzVBNEQ2N0YzNjQ2AA==\",\"timestamp\":\"1768110788\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:23:16+05:30"} [2026-01-11 11:23:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDOEIzNzVBNEQ2N0YzNjQ2AA== [2026-01-11 11:23:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:23:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDOEIzNzVBNEQ2N0YzNjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDOEIzNzVBNEQ2N0YzNjQ2AA==\",\"timestamp\":\"1768110788\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:23:16+05:30"} [2026-01-11 11:23:16] [DEBUG] Ignoring event: delivered [2026-01-11 11:23:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:23:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQkIxNzc2QjNDQzBDNTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQkIxNzc2QjNDQzBDNTQyAA==\",\"timestamp\":\"1768110793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:23:21+05:30"} [2026-01-11 11:23:22] [DEBUG] Ignoring event: delivered [2026-01-11 11:23:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:23:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQkIxNzc2QjNDQzBDNTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQkIxNzc2QjNDQzBDNTQyAA==\",\"timestamp\":\"1768110793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:23:22+05:30"} [2026-01-11 11:23:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQkIxNzc2QjNDQzBDNTQyAA== [2026-01-11 11:23:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:53:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGQUNCNkYxMzlFNTIzNEQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGQUNCNkYxMzlFNTIzNEQ1AA==", "timestamp": "1768110829", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:23:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:23:51] [INFO] Sending instructions to 917202000200 [2026-01-11 11:23:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:23:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:23:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "caf44e47e473414e8e510cd61dbf98e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:23:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGQUNCNkYxMzlFNTIzNEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGQUNCNkYxMzlFNTIzNEQ1AA==\",\"timestamp\":\"1768110829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:23:55+05:30"} [2026-01-11 11:23:56] [DEBUG] Ignoring event: delivered [2026-01-11 11:23:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGQUNCNkYxMzlFNTIzNEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGQUNCNkYxMzlFNTIzNEQ1AA==\",\"timestamp\":\"1768110829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:23:55+05:30"} [2026-01-11 11:23:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGQUNCNkYxMzlFNTIzNEQ1AA== [2026-01-11 11:23:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:53:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NDdGMUIwRDFEQkRGNzdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NDdGMUIwRDFEQkRGNzdEAA==", "timestamp": "1768110835", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:23:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:23:57] [INFO] Sending instructions to 917202000200 [2026-01-11 11:23:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:23:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:23:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d23896357a504e0d9556419f64b41cc7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:24:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:23:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NDdGMUIwRDFEQkRGNzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NDdGMUIwRDFEQkRGNzdEAA==\",\"timestamp\":\"1768110835\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:01+05:30"} [2026-01-11 11:24:01] [DEBUG] Ignoring event: delivered [2026-01-11 11:24:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:54:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBNUNDOUQ2RTQ4MzM0Njk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBNUNDOUQ2RTQ4MzM0Njk3AA==", "timestamp": "1768110841", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:24:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:24:02] [INFO] Sending instructions to 917202000200 [2026-01-11 11:24:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:24:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:24:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7edb7935291f46a48054ec1e73bd77bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBNUNDOUQ2RTQ4MzM0Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBNUNDOUQ2RTQ4MzM0Njk3AA==\",\"timestamp\":\"1768110841\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:03+05:30"} [2026-01-11 11:24:04] [DEBUG] Ignoring event: delivered [2026-01-11 11:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:23:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NDdGMUIwRDFEQkRGNzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NDdGMUIwRDFEQkRGNzdEAA==\",\"timestamp\":\"1768110835\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:04+05:30"} [2026-01-11 11:24:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NDdGMUIwRDFEQkRGNzdEAA== [2026-01-11 11:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBNUNDOUQ2RTQ4MzM0Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBNUNDOUQ2RTQ4MzM0Njk3AA==\",\"timestamp\":\"1768110841\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:04+05:30"} [2026-01-11 11:24:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBNUNDOUQ2RTQ4MzM0Njk3AA== [2026-01-11 11:24:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:54:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2MjI1QjUxQTQ5QkU4NUY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2MjI1QjUxQTQ5QkU4NUY1AA==", "timestamp": "1768110846", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:24:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:24:08] [INFO] Sending instructions to 917202000200 [2026-01-11 11:24:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:24:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:24:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19ec98adff8d4f1aab6eed4fb1a10b62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:24:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2MjI1QjUxQTQ5QkU4NUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2MjI1QjUxQTQ5QkU4NUY1AA==\",\"timestamp\":\"1768110846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:08+05:30"} [2026-01-11 11:24:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2MjI1QjUxQTQ5QkU4NUY1AA== [2026-01-11 11:24:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2MjI1QjUxQTQ5QkU4NUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA2MjI1QjUxQTQ5QkU4NUY1AA==\",\"timestamp\":\"1768110846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:13+05:30"} [2026-01-11 11:24:14] [DEBUG] Ignoring event: delivered [2026-01-11 11:24:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:54:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0RDFBMkY1NThBNDJGRUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0RDFBMkY1NThBNDJGRUFBAA==", "timestamp": "1768110882", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:24:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:24:43] [INFO] Sending instructions to 917202000200 [2026-01-11 11:24:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:24:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:24:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7e80e1a46fd4c1e8c6d0475d3dad13e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:24:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0RDFBMkY1NThBNDJGRUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0RDFBMkY1NThBNDJGRUFBAA==\",\"timestamp\":\"1768110882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:44+05:30"} [2026-01-11 11:24:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0RDFBMkY1NThBNDJGRUFBAA== [2026-01-11 11:24:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0RDFBMkY1NThBNDJGRUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0RDFBMkY1NThBNDJGRUFBAA==\",\"timestamp\":\"1768110882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:47+05:30"} [2026-01-11 11:24:48] [DEBUG] Ignoring event: delivered [2026-01-11 11:24:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:54:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREOTBDRkQ0RDQwMDRFMzA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREOTBDRkQ0RDQwMDRFMzA3AA==", "timestamp": "1768110887", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:24:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:24:49] [INFO] Sending instructions to 917202000200 [2026-01-11 11:24:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:24:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:24:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d1695484ce64d098088eedae4d84376", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:24:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:54:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDN0M2NTNDQzRFRUExOEU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDN0M2NTNDQzRFRUExOEU3AA==", "timestamp": "1768110893", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:24:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:24:54] [INFO] Sending instructions to 917202000200 [2026-01-11 11:24:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:24:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:24:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREOTBDRkQ0RDQwMDRFMzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREOTBDRkQ0RDQwMDRFMzA3AA==\",\"timestamp\":\"1768110887\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:54+05:30"} [2026-01-11 11:24:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREOTBDRkQ0RDQwMDRFMzA3AA== [2026-01-11 11:24:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2f1d6fb1bcb46cfb0d5307dcdd7baf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:24:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDN0M2NTNDQzRFRUExOEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDN0M2NTNDQzRFRUExOEU3AA==\",\"timestamp\":\"1768110893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:55+05:30"} [2026-01-11 11:24:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDN0M2NTNDQzRFRUExOEU3AA== [2026-01-11 11:24:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDN0M2NTNDQzRFRUExOEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDN0M2NTNDQzRFRUExOEU3AA==\",\"timestamp\":\"1768110893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:57+05:30"} [2026-01-11 11:24:58] [DEBUG] Ignoring event: delivered [2026-01-11 11:24:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:24:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREOTBDRkQ0RDQwMDRFMzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREOTBDRkQ0RDQwMDRFMzA3AA==\",\"timestamp\":\"1768110887\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:24:59+05:30"} [2026-01-11 11:24:59] [DEBUG] Ignoring event: delivered [2026-01-11 11:25:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:55:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM1RTdGOUYyNTVFQ0JBNTc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM1RTdGOUYyNTVFQ0JBNTc2AA==", "timestamp": "1768110898", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:25:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:25:00] [INFO] Sending instructions to 917202000200 [2026-01-11 11:25:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:25:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:25:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2fc89e6321c47bf8fc314554a977052", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:25:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM1RTdGOUYyNTVFQ0JBNTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM1RTdGOUYyNTVFQ0JBNTc2AA==\",\"timestamp\":\"1768110898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:01+05:30"} [2026-01-11 11:25:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM1RTdGOUYyNTVFQ0JBNTc2AA== [2026-01-11 11:25:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM1RTdGOUYyNTVFQ0JBNTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM1RTdGOUYyNTVFQ0JBNTc2AA==\",\"timestamp\":\"1768110898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:01+05:30"} [2026-01-11 11:25:02] [DEBUG] Ignoring event: delivered [2026-01-11 11:25:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:55:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBQkQ1NjVBOEE0QzZCRTk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBQkQ1NjVBOEE0QzZCRTk4AA==", "timestamp": "1768110903", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:25:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:25:05] [INFO] Sending instructions to 917202000200 [2026-01-11 11:25:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:25:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:25:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82dc6528ef704f2aa9358d0e5e78c382", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:25:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBQkQ1NjVBOEE0QzZCRTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBQkQ1NjVBOEE0QzZCRTk4AA==\",\"timestamp\":\"1768110903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:07+05:30"} [2026-01-11 11:25:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBQkQ1NjVBOEE0QzZCRTk4AA== [2026-01-11 11:25:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBQkQ1NjVBOEE0QzZCRTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBQkQ1NjVBOEE0QzZCRTk4AA==\",\"timestamp\":\"1768110903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:10+05:30"} [2026-01-11 11:25:10] [DEBUG] Ignoring event: delivered [2026-01-11 11:25:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:55:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1MTI2Rjk5NzYwOTExNkZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1MTI2Rjk5NzYwOTExNkZDAA==", "timestamp": "1768110909", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:25:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:25:10] [INFO] Sending instructions to 917202000200 [2026-01-11 11:25:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:25:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:25:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86894bc37c8a4ac2ac8f2e26b62867d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:25:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1MTI2Rjk5NzYwOTExNkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1MTI2Rjk5NzYwOTExNkZDAA==\",\"timestamp\":\"1768110909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:14+05:30"} [2026-01-11 11:25:15] [DEBUG] Ignoring event: delivered [2026-01-11 11:25:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1MTI2Rjk5NzYwOTExNkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1MTI2Rjk5NzYwOTExNkZDAA==\",\"timestamp\":\"1768110909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:18+05:30"} [2026-01-11 11:25:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1MTI2Rjk5NzYwOTExNkZDAA== [2026-01-11 11:25:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:55:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDOEE3Q0NBQzhDNzZFQjZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDOEE3Q0NBQzhDNzZFQjZEAA==", "timestamp": "1768110945", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:25:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:25:46] [INFO] Sending instructions to 917202000200 [2026-01-11 11:25:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:25:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:25:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d495b8c2d48446a5b2d6ae5267c73f3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:25:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDOEE3Q0NBQzhDNzZFQjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDOEE3Q0NBQzhDNzZFQjZEAA==\",\"timestamp\":\"1768110945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:47+05:30"} [2026-01-11 11:25:47] [DEBUG] Ignoring event: delivered [2026-01-11 11:25:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDOEE3Q0NBQzhDNzZFQjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDOEE3Q0NBQzhDNzZFQjZEAA==\",\"timestamp\":\"1768110945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:50+05:30"} [2026-01-11 11:25:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDOEE3Q0NBQzhDNzZFQjZEAA== [2026-01-11 11:25:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:55:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGM0Y5NDY1Q0NCRDgzQTQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGM0Y5NDY1Q0NCRDgzQTQ2AA==", "timestamp": "1768110950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:25:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:25:52] [INFO] Sending instructions to 917202000200 [2026-01-11 11:25:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:25:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:25:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10d4401e97ed427c841405c30abadfee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:25:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGM0Y5NDY1Q0NCRDgzQTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGM0Y5NDY1Q0NCRDgzQTQ2AA==\",\"timestamp\":\"1768110950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:55+05:30"} [2026-01-11 11:25:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGM0Y5NDY1Q0NCRDgzQTQ2AA== [2026-01-11 11:25:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGM0Y5NDY1Q0NCRDgzQTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGM0Y5NDY1Q0NCRDgzQTQ2AA==\",\"timestamp\":\"1768110950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:25:55+05:30"} [2026-01-11 11:25:57] [DEBUG] Ignoring event: delivered [2026-01-11 11:26:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:56:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFDRDNFQUQxNTgzODY0Mjc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFDRDNFQUQxNTgzODY0Mjc2AA==", "timestamp": "1768110986", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:26:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:26:28] [INFO] Sending instructions to 917202000200 [2026-01-11 11:26:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:26:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:26:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f27f3dfb96aa49d4bd5323e6acd4e0ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:26:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFDRDNFQUQxNTgzODY0Mjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFDRDNFQUQxNTgzODY0Mjc2AA==\",\"timestamp\":\"1768110986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:26:29+05:30"} [2026-01-11 11:26:30] [DEBUG] Ignoring event: delivered [2026-01-11 11:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:26:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFDRDNFQUQxNTgzODY0Mjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFDRDNFQUQxNTgzODY0Mjc2AA==\",\"timestamp\":\"1768110986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:26:29+05:30"} [2026-01-11 11:26:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFDRDNFQUQxNTgzODY0Mjc2AA== [2026-01-11 11:26:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:56:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzEyQkIyMjM1N0VEQjBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzEyQkIyMjM1N0VEQjBDAA==", "timestamp": "1768110992", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:26:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:26:33] [INFO] Sending instructions to 917202000200 [2026-01-11 11:26:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:26:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:26:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbb66d315bda434dab2905fbaf5f096a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:26:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:56:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRjIxMEU2NUNCN0NBQTg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRjIxMEU2NUNCN0NBQTg5AA==", "timestamp": "1768110997", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:26:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:26:39] [INFO] Sending instructions to 917202000200 [2026-01-11 11:26:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:26:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:26:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzEyQkIyMjM1N0VEQjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzEyQkIyMjM1N0VEQjBDAA==\",\"timestamp\":\"1768110992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:26:39+05:30"} [2026-01-11 11:26:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzEyQkIyMjM1N0VEQjBDAA== [2026-01-11 11:26:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63a9b4b8eb0a413aa8ee123a4abd64cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:26:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzEyQkIyMjM1N0VEQjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNzEyQkIyMjM1N0VEQjBDAA==\",\"timestamp\":\"1768110992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:26:39+05:30"} [2026-01-11 11:26:39] [DEBUG] Ignoring event: delivered [2026-01-11 11:26:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:26:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRjIxMEU2NUNCN0NBQTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRjIxMEU2NUNCN0NBQTg5AA==\",\"timestamp\":\"1768110997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:26:39+05:30"} [2026-01-11 11:26:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRjIxMEU2NUNCN0NBQTg5AA== [2026-01-11 11:26:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:26:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRjIxMEU2NUNCN0NBQTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRjIxMEU2NUNCN0NBQTg5AA==\",\"timestamp\":\"1768110997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:26:39+05:30"} [2026-01-11 11:26:40] [DEBUG] Ignoring event: delivered [2026-01-11 11:26:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:56:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RUM1RDMyNTcyQURGNjJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RUM1RDMyNTcyQURGNjJDAA==", "timestamp": "1768111003", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:26:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:26:44] [INFO] Sending instructions to 917202000200 [2026-01-11 11:26:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:26:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:26:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70dec78a720c49bca14759945c48f500", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:26:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:26:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RUM1RDMyNTcyQURGNjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RUM1RDMyNTcyQURGNjJDAA==\",\"timestamp\":\"1768111003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:26:45+05:30"} [2026-01-11 11:26:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RUM1RDMyNTcyQURGNjJDAA== [2026-01-11 11:26:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:26:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RUM1RDMyNTcyQURGNjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RUM1RDMyNTcyQURGNjJDAA==\",\"timestamp\":\"1768111003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:26:45+05:30"} [2026-01-11 11:26:46] [DEBUG] Ignoring event: delivered [2026-01-11 11:27:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:57:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFRTMyNkQ3ODdDMkJEOTYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFRTMyNkQ3ODdDMkJEOTYzAA==", "timestamp": "1768111039", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:27:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:27:21] [INFO] Sending instructions to 917202000200 [2026-01-11 11:27:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:27:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:27:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5200d5ffc863402597a1c4f2c9c7db05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:27:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFRTMyNkQ3ODdDMkJEOTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFRTMyNkQ3ODdDMkJEOTYzAA==\",\"timestamp\":\"1768111039\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:27:21+05:30"} [2026-01-11 11:27:21] [DEBUG] Ignoring event: delivered [2026-01-11 11:27:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFRTMyNkQ3ODdDMkJEOTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFRTMyNkQ3ODdDMkJEOTYzAA==\",\"timestamp\":\"1768111039\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:27:21+05:30"} [2026-01-11 11:27:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNFRTMyNkQ3ODdDMkJEOTYzAA== [2026-01-11 11:27:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:57:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCMTQ0Q0VGRDg3MzIzQjdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCMTQ0Q0VGRDg3MzIzQjdGAA==", "timestamp": "1768111044", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:27:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:27:26] [INFO] Sending instructions to 917202000200 [2026-01-11 11:27:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:27:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:27:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e11b7d58e65a41c8bed1bbf1fa8b7d8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:27:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCMTQ0Q0VGRDg3MzIzQjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCMTQ0Q0VGRDg3MzIzQjdGAA==\",\"timestamp\":\"1768111044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:27:27+05:30"} [2026-01-11 11:27:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCMTQ0Q0VGRDg3MzIzQjdGAA== [2026-01-11 11:27:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCMTQ0Q0VGRDg3MzIzQjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCMTQ0Q0VGRDg3MzIzQjdGAA==\",\"timestamp\":\"1768111044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:27:27+05:30"} [2026-01-11 11:27:28] [DEBUG] Ignoring event: delivered [2026-01-11 11:27:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:57:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyQzJDRERDNTlCOTZBRENDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyQzJDRERDNTlCOTZBRENDAA==", "timestamp": "1768111050", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:27:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:27:32] [INFO] Sending instructions to 917202000200 [2026-01-11 11:27:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:27:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:27:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "919601846a4e45f2b28368c70e86af02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:27:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:27:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyQzJDRERDNTlCOTZBRENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyQzJDRERDNTlCOTZBRENDAA==\",\"timestamp\":\"1768111050\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:27:34+05:30"} [2026-01-11 11:27:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyQzJDRERDNTlCOTZBRENDAA== [2026-01-11 11:27:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:27:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyQzJDRERDNTlCOTZBRENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyQzJDRERDNTlCOTZBRENDAA==\",\"timestamp\":\"1768111050\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:27:34+05:30"} [2026-01-11 11:27:34] [DEBUG] Ignoring event: delivered [2026-01-11 11:27:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:57:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FGRDkxOTE4REQ1MjU5NThEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FGRDkxOTE4REQ1MjU5NThEAA==", "timestamp": "1768111055", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:27:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:27:37] [INFO] Sending instructions to 917202000200 [2026-01-11 11:27:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:27:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:27:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25e473587dc94f1b9ceeffa681552bbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:27:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:27:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FGRDkxOTE4REQ1MjU5NThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FGRDkxOTE4REQ1MjU5NThEAA==\",\"timestamp\":\"1768111055\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:27:37+05:30"} [2026-01-11 11:27:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:27:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FGRDkxOTE4REQ1MjU5NThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FGRDkxOTE4REQ1MjU5NThEAA==\",\"timestamp\":\"1768111055\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:27:37+05:30"} [2026-01-11 11:27:38] [DEBUG] Ignoring event: delivered [2026-01-11 11:27:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FGRDkxOTE4REQ1MjU5NThEAA== [2026-01-11 11:28:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:58:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGNzJDMThBMjIyREZCQkMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGNzJDMThBMjIyREZCQkMxAA==", "timestamp": "1768111091", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:28:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:28:13] [INFO] Sending instructions to 917202000200 [2026-01-11 11:28:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:28:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:28:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c87d041985b4c659a62d2d1b7990210", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGNzJDMThBMjIyREZCQkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGNzJDMThBMjIyREZCQkMxAA==\",\"timestamp\":\"1768111091\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:13+05:30"} [2026-01-11 11:28:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGNzJDMThBMjIyREZCQkMxAA== [2026-01-11 11:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGNzJDMThBMjIyREZCQkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJGNzJDMThBMjIyREZCQkMxAA==\",\"timestamp\":\"1768111091\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:16+05:30"} [2026-01-11 11:28:16] [DEBUG] Ignoring event: delivered [2026-01-11 11:28:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:58:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NkFBRDEyRTAwMUZEQkI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NkFBRDEyRTAwMUZEQkI3AA==", "timestamp": "1768111097", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:28:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:28:18] [INFO] Sending instructions to 917202000200 [2026-01-11 11:28:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:28:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:28:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d02cdde5052d4e58a343861b3ae61388", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:28:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NkFBRDEyRTAwMUZEQkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NkFBRDEyRTAwMUZEQkI3AA==\",\"timestamp\":\"1768111097\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:19+05:30"} [2026-01-11 11:28:19] [DEBUG] Ignoring event: delivered [2026-01-11 11:28:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NkFBRDEyRTAwMUZEQkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NkFBRDEyRTAwMUZEQkI3AA==\",\"timestamp\":\"1768111097\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:19+05:30"} [2026-01-11 11:28:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3NkFBRDEyRTAwMUZEQkI3AA== [2026-01-11 11:28:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:58:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NzJERkMzMjA0MTZEMDY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NzJERkMzMjA0MTZEMDY1AA==", "timestamp": "1768111102", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:28:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:28:24] [INFO] Sending instructions to 917202000200 [2026-01-11 11:28:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:28:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:28:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b38ea715e0a454eb1dd695d40cc949b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:28:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NzJERkMzMjA0MTZEMDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NzJERkMzMjA0MTZEMDY1AA==\",\"timestamp\":\"1768111102\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:25+05:30"} [2026-01-11 11:28:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NzJERkMzMjA0MTZEMDY1AA== [2026-01-11 11:28:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NzJERkMzMjA0MTZEMDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NzJERkMzMjA0MTZEMDY1AA==\",\"timestamp\":\"1768111102\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:25+05:30"} [2026-01-11 11:28:27] [DEBUG] Ignoring event: delivered [2026-01-11 11:28:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:58:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4MUZDOTIxMEFFRTU1ODZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4MUZDOTIxMEFFRTU1ODZDAA==", "timestamp": "1768111107", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:28:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:28:30] [INFO] Sending instructions to 917202000200 [2026-01-11 11:28:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:28:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:28:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e0e0c5c156c4a62b1530dd3a70b6a53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:28:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4MUZDOTIxMEFFRTU1ODZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4MUZDOTIxMEFFRTU1ODZDAA==\",\"timestamp\":\"1768111107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:31+05:30"} [2026-01-11 11:28:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4MUZDOTIxMEFFRTU1ODZDAA== [2026-01-11 11:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4MUZDOTIxMEFFRTU1ODZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4MUZDOTIxMEFFRTU1ODZDAA==\",\"timestamp\":\"1768111107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:31+05:30"} [2026-01-11 11:28:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:28:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:58:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4NjAyNjA5NTU4RDQzNzNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4NjAyNjA5NTU4RDQzNzNFAA==", "timestamp": "1768111114", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:28:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:28:36] [INFO] Sending instructions to 917202000200 [2026-01-11 11:28:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:28:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:28:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8da5943d869f4a999846251e2094a864", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:28:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4NjAyNjA5NTU4RDQzNzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4NjAyNjA5NTU4RDQzNzNFAA==\",\"timestamp\":\"1768111114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:36+05:30"} [2026-01-11 11:28:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4NjAyNjA5NTU4RDQzNzNFAA== [2026-01-11 11:28:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4NjAyNjA5NTU4RDQzNzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE4NjAyNjA5NTU4RDQzNzNFAA==\",\"timestamp\":\"1768111114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:38+05:30"} [2026-01-11 11:28:38] [DEBUG] Ignoring event: delivered [2026-01-11 11:28:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:58:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MDM5OURDNjY0ODQxMTNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MDM5OURDNjY0ODQxMTNEAA==", "timestamp": "1768111119", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:28:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:28:41] [INFO] Sending instructions to 917202000200 [2026-01-11 11:28:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:28:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:28:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72743cc8d0a64da9bbf5409385dc0065", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:28:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MDM5OURDNjY0ODQxMTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MDM5OURDNjY0ODQxMTNEAA==\",\"timestamp\":\"1768111119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:41+05:30"} [2026-01-11 11:28:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MDM5OURDNjY0ODQxMTNEAA== [2026-01-11 11:28:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MDM5OURDNjY0ODQxMTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MDM5OURDNjY0ODQxMTNEAA==\",\"timestamp\":\"1768111119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:42+05:30"} [2026-01-11 11:28:43] [DEBUG] Ignoring event: delivered [2026-01-11 11:28:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:58:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxNjA1OUE5Q0EwMzEyMjczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxNjA1OUE5Q0EwMzEyMjczAA==", "timestamp": "1768111125", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:28:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:28:46] [INFO] Sending instructions to 917202000200 [2026-01-11 11:28:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:28:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:28:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94d51766d24248049547c226bcc91e01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:28:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxNjA1OUE5Q0EwMzEyMjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxNjA1OUE5Q0EwMzEyMjczAA==\",\"timestamp\":\"1768111125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:51+05:30"} [2026-01-11 11:28:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxNjA1OUE5Q0EwMzEyMjczAA== [2026-01-11 11:28:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:28:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxNjA1OUE5Q0EwMzEyMjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxNjA1OUE5Q0EwMzEyMjczAA==\",\"timestamp\":\"1768111125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:28:51+05:30"} [2026-01-11 11:28:52] [DEBUG] Ignoring event: delivered [2026-01-11 11:29:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:59:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1M0M5Q0NBNDQ0N0MwOEFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1M0M5Q0NBNDQ0N0MwOEFCAA==", "timestamp": "1768111161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:29:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:29:22] [INFO] Sending instructions to 917202000200 [2026-01-11 11:29:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:29:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:29:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a211c0bc4eeb477d8ea8352158449808", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:29:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1M0M5Q0NBNDQ0N0MwOEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1M0M5Q0NBNDQ0N0MwOEFCAA==\",\"timestamp\":\"1768111161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:29:24+05:30"} [2026-01-11 11:29:25] [DEBUG] Ignoring event: delivered [2026-01-11 11:29:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 05:59:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMTgyOTk3Mjk4N0QwNDEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMTgyOTk3Mjk4N0QwNDEzAA==", "timestamp": "1768111166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:29:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:29:28] [INFO] Sending instructions to 917202000200 [2026-01-11 11:29:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:29:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:29:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a0ed01a066b461788c6454668535de9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:29:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1M0M5Q0NBNDQ0N0MwOEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1M0M5Q0NBNDQ0N0MwOEFCAA==\",\"timestamp\":\"1768111161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:29:28+05:30"} [2026-01-11 11:29:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1M0M5Q0NBNDQ0N0MwOEFCAA== [2026-01-11 11:29:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:29:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMTgyOTk3Mjk4N0QwNDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMTgyOTk3Mjk4N0QwNDEzAA==\",\"timestamp\":\"1768111166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:29:31+05:30"} [2026-01-11 11:29:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMTgyOTk3Mjk4N0QwNDEzAA== [2026-01-11 11:29:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:29:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMTgyOTk3Mjk4N0QwNDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBMTgyOTk3Mjk4N0QwNDEzAA==\",\"timestamp\":\"1768111166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:29:31+05:30"} [2026-01-11 11:29:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:30:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:00:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0ODIwREIzODdEQjE0MEUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0ODIwREIzODdEQjE0MEUzAA==", "timestamp": "1768111202", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:30:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:30:04] [INFO] Sending instructions to 917202000200 [2026-01-11 11:30:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:30:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:30:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bff8350ae50e4875866374a863533ace", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:30:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0ODIwREIzODdEQjE0MEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0ODIwREIzODdEQjE0MEUzAA==\",\"timestamp\":\"1768111202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:04+05:30"} [2026-01-11 11:30:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0ODIwREIzODdEQjE0MEUzAA== [2026-01-11 11:30:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0ODIwREIzODdEQjE0MEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0ODIwREIzODdEQjE0MEUzAA==\",\"timestamp\":\"1768111202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:05+05:30"} [2026-01-11 11:30:06] [DEBUG] Ignoring event: delivered [2026-01-11 11:30:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:00:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCMjU5N0ZFQTY4OEM1NTU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCMjU5N0ZFQTY4OEM1NTU4AA==", "timestamp": "1768111208", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:30:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:30:09] [INFO] Sending instructions to 917202000200 [2026-01-11 11:30:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:30:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:30:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc83b6d8a25f4dde972724e5659c9d67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:30:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCMjU5N0ZFQTY4OEM1NTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCMjU5N0ZFQTY4OEM1NTU4AA==\",\"timestamp\":\"1768111208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:12+05:30"} [2026-01-11 11:30:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCMjU5N0ZFQTY4OEM1NTU4AA== [2026-01-11 11:30:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:00:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBNEM4MzNBOEQwQjNFQTU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBNEM4MzNBOEQwQjNFQTU0AA==", "timestamp": "1768111213", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:30:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:30:14] [INFO] Sending instructions to 917202000200 [2026-01-11 11:30:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:30:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:30:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb30b006ef8341feacc7c9a1b5cecbf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:30:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCMjU5N0ZFQTY4OEM1NTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCMjU5N0ZFQTY4OEM1NTU4AA==\",\"timestamp\":\"1768111208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:16+05:30"} [2026-01-11 11:30:17] [DEBUG] Ignoring event: delivered [2026-01-11 11:30:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBNEM4MzNBOEQwQjNFQTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBNEM4MzNBOEQwQjNFQTU0AA==\",\"timestamp\":\"1768111213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:19+05:30"} [2026-01-11 11:30:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBNEM4MzNBOEQwQjNFQTU0AA== [2026-01-11 11:30:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBNEM4MzNBOEQwQjNFQTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBNEM4MzNBOEQwQjNFQTU0AA==\",\"timestamp\":\"1768111213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:21+05:30"} [2026-01-11 11:30:21] [DEBUG] Ignoring event: delivered [2026-01-11 11:30:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:00:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MTE2OUQ3OEQ1NzIwMjkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MTE2OUQ3OEQ1NzIwMjkxAA==", "timestamp": "1768111249", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:30:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:30:51] [INFO] Sending instructions to 917202000200 [2026-01-11 11:30:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:30:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:30:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6665741162a24c0884140586a6b8667f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:30:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MTE2OUQ3OEQ1NzIwMjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MTE2OUQ3OEQ1NzIwMjkxAA==\",\"timestamp\":\"1768111249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:51+05:30"} [2026-01-11 11:30:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MTE2OUQ3OEQ1NzIwMjkxAA== [2026-01-11 11:30:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MTE2OUQ3OEQ1NzIwMjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MTE2OUQ3OEQ1NzIwMjkxAA==\",\"timestamp\":\"1768111249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:52+05:30"} [2026-01-11 11:30:53] [DEBUG] Ignoring event: delivered [2026-01-11 11:30:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:00:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCRTU3MDBBMjg3NEE3MTg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCRTU3MDBBMjg3NEE3MTg4AA==", "timestamp": "1768111255", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:30:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:30:56] [INFO] Sending instructions to 917202000200 [2026-01-11 11:30:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:30:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:30:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03e0a2c995cc4c5c936d7035a4ded847", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:31:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NDVDNjFEMEZEODE3M0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NDVDNjFEMEZEODE3M0NEAA==\",\"timestamp\":\"1768111260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:02+05:30"} [2026-01-11 11:31:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:31:03] [INFO] Sending instructions to 917202000200 [2026-01-11 11:31:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:31:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:31:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NDVDNjFEMEZEODE3M0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NDVDNjFEMEZEODE3M0NEAA==\",\"timestamp\":\"1768111260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:02+05:30"} [2026-01-11 11:31:03] [DEBUG] Ignoring event: delivered [2026-01-11 11:31:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2eed2c8f027747bbbda71010cdb4c1dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:31:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:01:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NDVDNjFEMEZEODE3M0NEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NDVDNjFEMEZEODE3M0NEAA==", "timestamp": "1768111260", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:31:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NDVDNjFEMEZEODE3M0NEAA== [2026-01-11 11:31:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:01:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QTUxRjZCN0ZCQ0Y4MThCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QTUxRjZCN0ZCQ0Y4MThCAA==", "timestamp": "1768111267", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:31:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:31:08] [INFO] Sending instructions to 917202000200 [2026-01-11 11:31:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:31:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:31:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d514a8a09ec45afaca5123abf86554f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:31:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QTUxRjZCN0ZCQ0Y4MThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QTUxRjZCN0ZCQ0Y4MThCAA==\",\"timestamp\":\"1768111267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:09+05:30"} [2026-01-11 11:31:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QTUxRjZCN0ZCQ0Y4MThCAA== [2026-01-11 11:31:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QTUxRjZCN0ZCQ0Y4MThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QTUxRjZCN0ZCQ0Y4MThCAA==\",\"timestamp\":\"1768111267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:09+05:30"} [2026-01-11 11:31:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:31:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCRTU3MDBBMjg3NEE3MTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCRTU3MDBBMjg3NEE3MTg4AA==\",\"timestamp\":\"1768111255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:58+05:30"} [2026-01-11 11:31:31] [DEBUG] Ignoring event: delivered [2026-01-11 11:31:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:30:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCRTU3MDBBMjg3NEE3MTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCRTU3MDBBMjg3NEE3MTg4AA==\",\"timestamp\":\"1768111255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:30:58+05:30"} [2026-01-11 11:31:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCRTU3MDBBMjg3NEE3MTg4AA== [2026-01-11 11:31:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:01:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFOUQ4NUQzREIxMUEwOENEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFOUQ4NUQzREIxMUEwOENEAA==", "timestamp": "1768111303", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:31:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:31:44] [INFO] Sending instructions to 917202000200 [2026-01-11 11:31:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:31:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:31:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "771f0a81355446d38d2b45d5e1741464", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFOUQ4NUQzREIxMUEwOENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFOUQ4NUQzREIxMUEwOENEAA==\",\"timestamp\":\"1768111303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:46+05:30"} [2026-01-11 11:31:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFOUQ4NUQzREIxMUEwOENEAA== [2026-01-11 11:31:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFOUQ4NUQzREIxMUEwOENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFOUQ4NUQzREIxMUEwOENEAA==\",\"timestamp\":\"1768111303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:46+05:30"} [2026-01-11 11:31:47] [DEBUG] Ignoring event: delivered [2026-01-11 11:31:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:01:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwQkRBNkNCNzZDMDlGMTQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwQkRBNkNCNzZDMDlGMTQ5AA==", "timestamp": "1768111308", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:31:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:31:50] [INFO] Sending instructions to 917202000200 [2026-01-11 11:31:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:31:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:31:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a94ff3a622e54c6bbd8e6d5d3b9a3d63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:31:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwQkRBNkNCNzZDMDlGMTQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwQkRBNkNCNzZDMDlGMTQ5AA==\",\"timestamp\":\"1768111308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:51+05:30"} [2026-01-11 11:31:52] [DEBUG] Ignoring event: delivered [2026-01-11 11:31:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:01:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NzZCQjg4RTg5MEQ4QTZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NzZCQjg4RTg5MEQ4QTZFAA==", "timestamp": "1768111313", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:31:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:31:55] [INFO] Sending instructions to 917202000200 [2026-01-11 11:31:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:31:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:31:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23e5fc7e38e84bfcbe17833ca0ea8da4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:31:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwQkRBNkNCNzZDMDlGMTQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwQkRBNkNCNzZDMDlGMTQ5AA==\",\"timestamp\":\"1768111308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:56+05:30"} [2026-01-11 11:31:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwQkRBNkNCNzZDMDlGMTQ5AA== [2026-01-11 11:31:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NzZCQjg4RTg5MEQ4QTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NzZCQjg4RTg5MEQ4QTZFAA==\",\"timestamp\":\"1768111313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:56+05:30"} [2026-01-11 11:31:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NzZCQjg4RTg5MEQ4QTZFAA== [2026-01-11 11:31:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:31:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NzZCQjg4RTg5MEQ4QTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NzZCQjg4RTg5MEQ4QTZFAA==\",\"timestamp\":\"1768111313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:31:57+05:30"} [2026-01-11 11:31:58] [DEBUG] Ignoring event: delivered [2026-01-11 11:32:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:02:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwN0JGQzE5NTNEMzcwQjYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwN0JGQzE5NTNEMzcwQjYxAA==", "timestamp": "1768111319", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:32:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:32:01] [INFO] Sending instructions to 917202000200 [2026-01-11 11:32:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:32:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:32:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fa20cf5c14f4bc7a9134a63696a26dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:32:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwN0JGQzE5NTNEMzcwQjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwN0JGQzE5NTNEMzcwQjYxAA==\",\"timestamp\":\"1768111319\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:02+05:30"} [2026-01-11 11:32:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwN0JGQzE5NTNEMzcwQjYxAA== [2026-01-11 11:32:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwN0JGQzE5NTNEMzcwQjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwN0JGQzE5NTNEMzcwQjYxAA==\",\"timestamp\":\"1768111319\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:06+05:30"} [2026-01-11 11:32:06] [DEBUG] Ignoring event: delivered [2026-01-11 11:32:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:02:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2RjRCQUUxQkFBODQ4NENDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2RjRCQUUxQkFBODQ4NENDAA==", "timestamp": "1768111355", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:32:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:32:37] [INFO] Sending instructions to 917202000200 [2026-01-11 11:32:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:32:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:32:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7ea993f53f84cdea64c6b21b36fe13f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:32:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2RjRCQUUxQkFBODQ4NENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2RjRCQUUxQkFBODQ4NENDAA==\",\"timestamp\":\"1768111355\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:37+05:30"} [2026-01-11 11:32:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2RjRCQUUxQkFBODQ4NENDAA== [2026-01-11 11:32:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2RjRCQUUxQkFBODQ4NENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI2RjRCQUUxQkFBODQ4NENDAA==\",\"timestamp\":\"1768111355\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:37+05:30"} [2026-01-11 11:32:38] [DEBUG] Ignoring event: delivered [2026-01-11 11:32:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:02:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2NkMzOURFMEUxRjFDRUQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2NkMzOURFMEUxRjFDRUQ2AA==", "timestamp": "1768111360", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:32:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:32:42] [INFO] Sending instructions to 917202000200 [2026-01-11 11:32:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:32:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:32:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbd1f57998cc4d1b94a1e03d12d92145", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:32:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2NkMzOURFMEUxRjFDRUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2NkMzOURFMEUxRjFDRUQ2AA==\",\"timestamp\":\"1768111360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:42+05:30"} [2026-01-11 11:32:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2NkMzOURFMEUxRjFDRUQ2AA== [2026-01-11 11:32:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2NkMzOURFMEUxRjFDRUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2NkMzOURFMEUxRjFDRUQ2AA==\",\"timestamp\":\"1768111360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:44+05:30"} [2026-01-11 11:32:45] [DEBUG] Ignoring event: delivered [2026-01-11 11:32:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:02:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyNDc3RjVCMzAxMTNDODFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyNDc3RjVCMzAxMTNDODFBAA==", "timestamp": "1768111365", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:32:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:32:47] [INFO] Sending instructions to 917202000200 [2026-01-11 11:32:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:32:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:32:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db58accd001d4679974d92ed3acca0c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:32:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyNDc3RjVCMzAxMTNDODFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyNDc3RjVCMzAxMTNDODFBAA==\",\"timestamp\":\"1768111365\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:48+05:30"} [2026-01-11 11:32:48] [DEBUG] Ignoring event: delivered [2026-01-11 11:32:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyNDc3RjVCMzAxMTNDODFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyNDc3RjVCMzAxMTNDODFBAA==\",\"timestamp\":\"1768111365\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:48+05:30"} [2026-01-11 11:32:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyNDc3RjVCMzAxMTNDODFBAA== [2026-01-11 11:32:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:02:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYzRDA0MUI5QzNFMzM5RkVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYzRDA0MUI5QzNFMzM5RkVDAA==", "timestamp": "1768111370", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:32:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:32:52] [INFO] Sending instructions to 917202000200 [2026-01-11 11:32:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:32:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:32:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0461139dde3b47cea1c298b01ef6ef05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYzRDA0MUI5QzNFMzM5RkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYzRDA0MUI5QzNFMzM5RkVDAA==\",\"timestamp\":\"1768111370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:54+05:30"} [2026-01-11 11:32:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYzRDA0MUI5QzNFMzM5RkVDAA== [2026-01-11 11:32:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:32:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYzRDA0MUI5QzNFMzM5RkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYzRDA0MUI5QzNFMzM5RkVDAA==\",\"timestamp\":\"1768111370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:32:54+05:30"} [2026-01-11 11:32:55] [DEBUG] Ignoring event: delivered [2026-01-11 11:33:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:03:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5OTJDMEVBMDlENzFBOTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5OTJDMEVBMDlENzFBOTNDAA==", "timestamp": "1768111406", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:33:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:33:28] [INFO] Sending instructions to 917202000200 [2026-01-11 11:33:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:33:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:33:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1b2c865c6104ef1b1667314b4abd106", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:33:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:03:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MzE4RTEzNTQwMTMxREVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MzE4RTEzNTQwMTMxREVCAA==", "timestamp": "1768111412", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:33:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:33:34] [INFO] Sending instructions to 917202000200 [2026-01-11 11:33:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:33:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:33:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d08059dde834fa3954327cc88f5a643", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:33:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:03:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDczQzc5REQ4QzFDODM3OUIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDczQzc5REQ4QzFDODM3OUIxAA==", "timestamp": "1768111417", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:33:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:33:39] [INFO] Sending instructions to 917202000200 [2026-01-11 11:33:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:33:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:33:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c840ea4973cb4711afe3a1025d881a91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:33:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:33:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5OTJDMEVBMDlENzFBOTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5OTJDMEVBMDlENzFBOTNDAA==\",\"timestamp\":\"1768111406\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:33:46+05:30"} [2026-01-11 11:33:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5OTJDMEVBMDlENzFBOTNDAA== [2026-01-11 11:33:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:33:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5OTJDMEVBMDlENzFBOTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5OTJDMEVBMDlENzFBOTNDAA==\",\"timestamp\":\"1768111406\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:33:46+05:30"} [2026-01-11 11:33:48] [DEBUG] Ignoring event: delivered [2026-01-11 11:33:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:33:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MzE4RTEzNTQwMTMxREVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MzE4RTEzNTQwMTMxREVCAA==\",\"timestamp\":\"1768111412\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:33:51+05:30"} [2026-01-11 11:33:52] [DEBUG] Ignoring event: delivered [2026-01-11 11:33:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:33:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MzE4RTEzNTQwMTMxREVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MzE4RTEzNTQwMTMxREVCAA==\",\"timestamp\":\"1768111412\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:33:51+05:30"} [2026-01-11 11:33:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MzE4RTEzNTQwMTMxREVCAA== [2026-01-11 11:34:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:33:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDczQzc5REQ4QzFDODM3OUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDczQzc5REQ4QzFDODM3OUIxAA==\",\"timestamp\":\"1768111417\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:33:55+05:30"} [2026-01-11 11:34:01] [DEBUG] Ignoring event: delivered [2026-01-11 11:34:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:33:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDczQzc5REQ4QzFDODM3OUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDczQzc5REQ4QzFDODM3OUIxAA==\",\"timestamp\":\"1768111417\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:33:55+05:30"} [2026-01-11 11:34:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDczQzc5REQ4QzFDODM3OUIxAA== [2026-01-11 11:34:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:04:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NjI3ODYyRTU1OTU4MDMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NjI3ODYyRTU1OTU4MDMzAA==", "timestamp": "1768111453", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:34:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:34:15] [INFO] Sending instructions to 917202000200 [2026-01-11 11:34:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:34:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:34:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43c796356ff54a07b318dff777228607", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:34:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:04:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOTI2NUY3NDlFNjREQ0U5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOTI2NUY3NDlFNjREQ0U5AA==", "timestamp": "1768111458", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:34:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:34:20] [INFO] Sending instructions to 917202000200 [2026-01-11 11:34:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:34:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:34:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c255bef388e842079e615fbbd131e3ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:34:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:04:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExRTQxNEU2Q0RDNUVBRTU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExRTQxNEU2Q0RDNUVBRTU4AA==", "timestamp": "1768111464", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:34:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:34:25] [INFO] Sending instructions to 917202000200 [2026-01-11 11:34:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:34:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:34:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85cd3afce00b4949a41e84ac3ae67281", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:34:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:34:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOTI2NUY3NDlFNjREQ0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOTI2NUY3NDlFNjREQ0U5AA==\",\"timestamp\":\"1768111458\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:34:25+05:30"} [2026-01-11 11:34:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOTI2NUY3NDlFNjREQ0U5AA== [2026-01-11 11:34:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:34:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOTI2NUY3NDlFNjREQ0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOTI2NUY3NDlFNjREQ0U5AA==\",\"timestamp\":\"1768111458\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:34:25+05:30"} [2026-01-11 11:34:28] [DEBUG] Ignoring event: delivered [2026-01-11 11:34:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NjI3ODYyRTU1OTU4MDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NjI3ODYyRTU1OTU4MDMzAA==\",\"timestamp\":\"1768111453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:34:24+05:30"} [2026-01-11 11:34:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NjI3ODYyRTU1OTU4MDMzAA== [2026-01-11 11:34:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NjI3ODYyRTU1OTU4MDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NjI3ODYyRTU1OTU4MDMzAA==\",\"timestamp\":\"1768111453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:34:24+05:30"} [2026-01-11 11:34:31] [DEBUG] Ignoring event: delivered [2026-01-11 11:34:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:34:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExRTQxNEU2Q0RDNUVBRTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExRTQxNEU2Q0RDNUVBRTU4AA==\",\"timestamp\":\"1768111464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:34:29+05:30"} [2026-01-11 11:34:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExRTQxNEU2Q0RDNUVBRTU4AA== [2026-01-11 11:34:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:34:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExRTQxNEU2Q0RDNUVBRTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExRTQxNEU2Q0RDNUVBRTU4AA==\",\"timestamp\":\"1768111464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:34:29+05:30"} [2026-01-11 11:34:33] [DEBUG] Ignoring event: delivered [2026-01-11 11:35:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:05:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGODRFRjdGODQzQTA3NTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGODRFRjdGODQzQTA3NTRFAA==", "timestamp": "1768111499", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:35:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:35:01] [INFO] Sending instructions to 917202000200 [2026-01-11 11:35:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:35:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:35:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95e5278881cc4b4a85c73612bdba779d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:35:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:05:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODU3RjBCNzEzMDY4MDkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODU3RjBCNzEzMDY4MDkyAA==", "timestamp": "1768111505", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:35:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:35:07] [INFO] Sending instructions to 917202000200 [2026-01-11 11:35:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:35:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:35:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26a7931f4f9a4d8a85291616c1b73e1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:35:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGODRFRjdGODQzQTA3NTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGODRFRjdGODQzQTA3NTRFAA==\",\"timestamp\":\"1768111499\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:08+05:30"} [2026-01-11 11:35:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGODRFRjdGODQzQTA3NTRFAA== [2026-01-11 11:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODU3RjBCNzEzMDY4MDkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODU3RjBCNzEzMDY4MDkyAA==\",\"timestamp\":\"1768111505\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:11+05:30"} [2026-01-11 11:35:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:35:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:05:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzMkJEMEVFQzU5MjUyNTgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzMkJEMEVFQzU5MjUyNTgyAA==", "timestamp": "1768111510", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:35:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:35:12] [INFO] Sending instructions to 917202000200 [2026-01-11 11:35:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:35:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:35:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d133c0a890ea42bab33e011a0215855e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:35:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODU3RjBCNzEzMDY4MDkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODU3RjBCNzEzMDY4MDkyAA==\",\"timestamp\":\"1768111505\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:11+05:30"} [2026-01-11 11:35:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODU3RjBCNzEzMDY4MDkyAA== [2026-01-11 11:35:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGODRFRjdGODQzQTA3NTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGODRFRjdGODQzQTA3NTRFAA==\",\"timestamp\":\"1768111499\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:11+05:30"} [2026-01-11 11:35:13] [DEBUG] Ignoring event: delivered [2026-01-11 11:35:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:05:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExQzFBM0RGREVDQzQ3NDk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExQzFBM0RGREVDQzQ3NDk5AA==", "timestamp": "1768111516", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:35:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:35:17] [INFO] Sending instructions to 917202000200 [2026-01-11 11:35:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:35:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:35:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51f227ecd6d04f5dbf229a7edc808c1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzMkJEMEVFQzU5MjUyNTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzMkJEMEVFQzU5MjUyNTgyAA==\",\"timestamp\":\"1768111510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:20+05:30"} [2026-01-11 11:35:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzMkJEMEVFQzU5MjUyNTgyAA== [2026-01-11 11:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzMkJEMEVFQzU5MjUyNTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzMkJEMEVFQzU5MjUyNTgyAA==\",\"timestamp\":\"1768111510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:20+05:30"} [2026-01-11 11:35:21] [DEBUG] Ignoring event: delivered [2026-01-11 11:35:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:05:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTc5NkMwNkY0MTc4NkY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTc5NkMwNkY0MTc4NkY5AA==", "timestamp": "1768111521", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:35:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:35:23] [INFO] Sending instructions to 917202000200 [2026-01-11 11:35:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:35:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:35:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b20f209f3e54cbabd8756322b8c7dff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:35:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTc5NkMwNkY0MTc4NkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTc5NkMwNkY0MTc4NkY5AA==\",\"timestamp\":\"1768111521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:25+05:30"} [2026-01-11 11:35:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTc5NkMwNkY0MTc4NkY5AA== [2026-01-11 11:35:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExQzFBM0RGREVDQzQ3NDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExQzFBM0RGREVDQzQ3NDk5AA==\",\"timestamp\":\"1768111516\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:26+05:30"} [2026-01-11 11:35:27] [DEBUG] Ignoring event: delivered [2026-01-11 11:35:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTc5NkMwNkY0MTc4NkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTc5NkMwNkY0MTc4NkY5AA==\",\"timestamp\":\"1768111521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:28+05:30"} [2026-01-11 11:35:28] [DEBUG] Ignoring event: delivered [2026-01-11 11:35:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExQzFBM0RGREVDQzQ3NDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExQzFBM0RGREVDQzQ3NDk5AA==\",\"timestamp\":\"1768111516\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:35:30+05:30"} [2026-01-11 11:35:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExQzFBM0RGREVDQzQ3NDk5AA== [2026-01-11 11:35:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:05:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0Nzg3REJBNERGNTlDOUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0Nzg3REJBNERGNTlDOUEzAA==", "timestamp": "1768111557", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:35:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:35:58] [INFO] Sending instructions to 917202000200 [2026-01-11 11:35:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:35:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:35:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7ce990a9fed4b89b73f9401a4d155d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:36:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:06:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGM0UzNDVDODQzOTFBQTFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGM0UzNDVDODQzOTFBQTFBAA==", "timestamp": "1768111562", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:36:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:36:04] [INFO] Sending instructions to 917202000200 [2026-01-11 11:36:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:36:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:36:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68735bb00f0c41cca6cf9b887e252082", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:36:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0Nzg3REJBNERGNTlDOUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0Nzg3REJBNERGNTlDOUEzAA==\",\"timestamp\":\"1768111557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:07+05:30"} [2026-01-11 11:36:07] [DEBUG] Ignoring event: delivered [2026-01-11 11:36:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:06:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2RTk5MUYzODIwMEMwODUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2RTk5MUYzODIwMEMwODUzAA==", "timestamp": "1768111567", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:36:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:36:09] [INFO] Sending instructions to 917202000200 [2026-01-11 11:36:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:36:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:36:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0Nzg3REJBNERGNTlDOUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0Nzg3REJBNERGNTlDOUEzAA==\",\"timestamp\":\"1768111557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:08+05:30"} [2026-01-11 11:36:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0Nzg3REJBNERGNTlDOUEzAA== [2026-01-11 11:36:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96613a42e0af4b9eb1218b95245543f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGM0UzNDVDODQzOTFBQTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGM0UzNDVDODQzOTFBQTFBAA==\",\"timestamp\":\"1768111562\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:10+05:30"} [2026-01-11 11:36:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGM0UzNDVDODQzOTFBQTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGM0UzNDVDODQzOTFBQTFBAA==\",\"timestamp\":\"1768111562\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:11+05:30"} [2026-01-11 11:36:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhGM0UzNDVDODQzOTFBQTFBAA== [2026-01-11 11:36:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2RTk5MUYzODIwMEMwODUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2RTk5MUYzODIwMEMwODUzAA==\",\"timestamp\":\"1768111567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:19+05:30"} [2026-01-11 11:36:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2RTk5MUYzODIwMEMwODUzAA== [2026-01-11 11:36:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2RTk5MUYzODIwMEMwODUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2RTk5MUYzODIwMEMwODUzAA==\",\"timestamp\":\"1768111567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:19+05:30"} [2026-01-11 11:36:20] [DEBUG] Ignoring event: delivered [2026-01-11 11:36:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:06:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3QzlCREJCRkY3MDcwMTIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3QzlCREJCRkY3MDcwMTIwAA==", "timestamp": "1768111603", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:36:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:36:44] [INFO] Sending instructions to 917202000200 [2026-01-11 11:36:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:36:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:36:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e3215a3b67f4f3e97e66f4bcd3c3e83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:36:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:06:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQjFBNzIxMjU5MkQ4NDEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQjFBNzIxMjU5MkQ4NDEzAA==", "timestamp": "1768111608", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:36:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:36:50] [INFO] Sending instructions to 917202000200 [2026-01-11 11:36:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:36:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3QzlCREJCRkY3MDcwMTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3QzlCREJCRkY3MDcwMTIwAA==\",\"timestamp\":\"1768111603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:49+05:30"} [2026-01-11 11:36:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3QzlCREJCRkY3MDcwMTIwAA== [2026-01-11 11:36:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "410a9dd189b54471b3a1e2d5f754ec92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:36:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:06:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0ODAzOUNGM0U0QzFENjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0ODAzOUNGM0U0QzFENjAwAA==", "timestamp": "1768111614", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:36:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:36:55] [INFO] Sending instructions to 917202000200 [2026-01-11 11:36:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:36:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:36:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96f62740e1504824adfd38ea055936b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3QzlCREJCRkY3MDcwMTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3QzlCREJCRkY3MDcwMTIwAA==\",\"timestamp\":\"1768111603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:55+05:30"} [2026-01-11 11:36:57] [DEBUG] Ignoring event: delivered [2026-01-11 11:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0ODAzOUNGM0U0QzFENjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0ODAzOUNGM0U0QzFENjAwAA==\",\"timestamp\":\"1768111614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:56+05:30"} [2026-01-11 11:36:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0ODAzOUNGM0U0QzFENjAwAA== [2026-01-11 11:37:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0ODAzOUNGM0U0QzFENjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0ODAzOUNGM0U0QzFENjAwAA==\",\"timestamp\":\"1768111614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:36:59+05:30"} [2026-01-11 11:37:00] [DEBUG] Ignoring event: delivered [2026-01-11 11:37:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:07:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQwNTNCNDI5NTI5MDRFNjY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQwNTNCNDI5NTI5MDRFNjY2AA==", "timestamp": "1768111619", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:37:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:37:01] [INFO] Sending instructions to 917202000200 [2026-01-11 11:37:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:37:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:37:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6b7aefb5ac6475885ec0c0b83a872c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:37:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQjFBNzIxMjU5MkQ4NDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQjFBNzIxMjU5MkQ4NDEzAA==\",\"timestamp\":\"1768111608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:03+05:30"} [2026-01-11 11:37:04] [DEBUG] Ignoring event: delivered [2026-01-11 11:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:36:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQjFBNzIxMjU5MkQ4NDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQjFBNzIxMjU5MkQ4NDEzAA==\",\"timestamp\":\"1768111608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:05+05:30"} [2026-01-11 11:37:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQjFBNzIxMjU5MkQ4NDEzAA== [2026-01-11 11:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQwNTNCNDI5NTI5MDRFNjY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQwNTNCNDI5NTI5MDRFNjY2AA==\",\"timestamp\":\"1768111619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:07+05:30"} [2026-01-11 11:37:08] [DEBUG] Ignoring event: delivered [2026-01-11 11:37:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQwNTNCNDI5NTI5MDRFNjY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQwNTNCNDI5NTI5MDRFNjY2AA==\",\"timestamp\":\"1768111619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:09+05:30"} [2026-01-11 11:37:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQwNTNCNDI5NTI5MDRFNjY2AA== [2026-01-11 11:37:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:07:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MjZCNDM1NUJEMzk0NkE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MjZCNDM1NUJEMzk0NkE4AA==", "timestamp": "1768111655", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:37:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:37:37] [INFO] Sending instructions to 917202000200 [2026-01-11 11:37:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:37:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:37:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f46438bed4ad4323ad83a619cf1bbaa4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MjZCNDM1NUJEMzk0NkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MjZCNDM1NUJEMzk0NkE4AA==\",\"timestamp\":\"1768111655\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:40+05:30"} [2026-01-11 11:37:41] [DEBUG] Ignoring event: delivered [2026-01-11 11:37:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:07:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDREI5MzNFNkZDM0U1REM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDREI5MzNFNkZDM0U1REM0AA==", "timestamp": "1768111660", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:37:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:37:42] [INFO] Sending instructions to 917202000200 [2026-01-11 11:37:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:37:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:37:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80f88acb3aa846e9832e15ed266b51e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:37:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:07:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBM0UwNzYyOTVBNzNCMDMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBM0UwNzYyOTVBNzNCMDMxAA==", "timestamp": "1768111665", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:37:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:37:47] [INFO] Sending instructions to 917202000200 [2026-01-11 11:37:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:37:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:37:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6098f5667f5f4cc5af80ce8dc4c54760", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDREI5MzNFNkZDM0U1REM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDREI5MzNFNkZDM0U1REM0AA==\",\"timestamp\":\"1768111660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:47+05:30"} [2026-01-11 11:37:48] [DEBUG] Ignoring event: delivered [2026-01-11 11:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MjZCNDM1NUJEMzk0NkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MjZCNDM1NUJEMzk0NkE4AA==\",\"timestamp\":\"1768111655\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:48+05:30"} [2026-01-11 11:37:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5MjZCNDM1NUJEMzk0NkE4AA== [2026-01-11 11:37:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDREI5MzNFNkZDM0U1REM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDREI5MzNFNkZDM0U1REM0AA==\",\"timestamp\":\"1768111660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:48+05:30"} [2026-01-11 11:37:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJDREI5MzNFNkZDM0U1REM0AA== [2026-01-11 11:37:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBM0UwNzYyOTVBNzNCMDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBM0UwNzYyOTVBNzNCMDMxAA==\",\"timestamp\":\"1768111665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:50+05:30"} [2026-01-11 11:37:51] [DEBUG] Ignoring event: delivered [2026-01-11 11:37:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:07:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZDQzRCRUMyMDdBRkUyRDNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZDQzRCRUMyMDdBRkUyRDNGAA==", "timestamp": "1768111671", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:37:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:37:52] [INFO] Sending instructions to 917202000200 [2026-01-11 11:37:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:37:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:37:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c646c10fe8d47129caefeac2b45d28e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:37:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBM0UwNzYyOTVBNzNCMDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBM0UwNzYyOTVBNzNCMDMxAA==\",\"timestamp\":\"1768111665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:55+05:30"} [2026-01-11 11:37:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBM0UwNzYyOTVBNzNCMDMxAA== [2026-01-11 11:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZDQzRCRUMyMDdBRkUyRDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZDQzRCRUMyMDdBRkUyRDNGAA==\",\"timestamp\":\"1768111671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:37:57+05:30"} [2026-01-11 11:37:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZDQzRCRUMyMDdBRkUyRDNGAA== [2026-01-11 11:38:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:37:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZDQzRCRUMyMDdBRkUyRDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZDQzRCRUMyMDdBRkUyRDNGAA==\",\"timestamp\":\"1768111671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:38:03+05:30"} [2026-01-11 11:38:04] [DEBUG] Ignoring event: delivered [2026-01-11 11:38:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:08:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDRTQxRkNENDgwMzcwNzc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDRTQxRkNENDgwMzcwNzc5AA==", "timestamp": "1768111706", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:38:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:38:28] [INFO] Sending instructions to 917202000200 [2026-01-11 11:38:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:38:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:38:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4aec0e86e53747a39790356dbf463011", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:38:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDRTQxRkNENDgwMzcwNzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDRTQxRkNENDgwMzcwNzc5AA==\",\"timestamp\":\"1768111706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:38:31+05:30"} [2026-01-11 11:38:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:38:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDRTQxRkNENDgwMzcwNzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDRTQxRkNENDgwMzcwNzc5AA==\",\"timestamp\":\"1768111706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:38:31+05:30"} [2026-01-11 11:38:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDRTQxRkNENDgwMzcwNzc5AA== [2026-01-11 11:38:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:08:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RERTA3M0E0NUE3NjJEQzY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RERTA3M0E0NUE3NjJEQzY4AA==", "timestamp": "1768111712", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:38:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:38:33] [INFO] Sending instructions to 917202000200 [2026-01-11 11:38:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:38:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:38:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a72b0f02889d4211adbb3981ccc89a0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:38:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:08:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNDA2NDhBMzQxMTBCQkU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNDA2NDhBMzQxMTBCQkU2AA==", "timestamp": "1768111717", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:38:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:38:38] [INFO] Sending instructions to 917202000200 [2026-01-11 11:38:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:38:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:38:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cd1625b04154ce3a36c4e38192214ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:38:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RERTA3M0E0NUE3NjJEQzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RERTA3M0E0NUE3NjJEQzY4AA==\",\"timestamp\":\"1768111712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:38:40+05:30"} [2026-01-11 11:38:42] [DEBUG] Ignoring event: delivered [2026-01-11 11:38:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RERTA3M0E0NUE3NjJEQzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RERTA3M0E0NUE3NjJEQzY4AA==\",\"timestamp\":\"1768111712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:38:40+05:30"} [2026-01-11 11:38:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RERTA3M0E0NUE3NjJEQzY4AA== [2026-01-11 11:38:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:38:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNDA2NDhBMzQxMTBCQkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNDA2NDhBMzQxMTBCQkU2AA==\",\"timestamp\":\"1768111717\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:38:41+05:30"} [2026-01-11 11:38:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNDA2NDhBMzQxMTBCQkU2AA== [2026-01-11 11:38:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:38:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNDA2NDhBMzQxMTBCQkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNDA2NDhBMzQxMTBCQkU2AA==\",\"timestamp\":\"1768111717\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:38:46+05:30"} [2026-01-11 11:38:47] [DEBUG] Ignoring event: delivered [2026-01-11 11:39:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:09:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwRUMxMjVEREI2MkQzREY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwRUMxMjVEREI2MkQzREY4AA==", "timestamp": "1768111753", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:39:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:39:14] [INFO] Sending instructions to 917202000200 [2026-01-11 11:39:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:39:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:39:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c725d094a5d4e33a0331222d679b645", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:39:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwRUMxMjVEREI2MkQzREY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwRUMxMjVEREI2MkQzREY4AA==\",\"timestamp\":\"1768111753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:39:15+05:30"} [2026-01-11 11:39:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwRUMxMjVEREI2MkQzREY4AA== [2026-01-11 11:39:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:09:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RDRGN0RGMzVGMUNEMzJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RDRGN0RGMzVGMUNEMzJCAA==", "timestamp": "1768111758", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:39:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:39:19] [INFO] Sending instructions to 917202000200 [2026-01-11 11:39:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:39:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:39:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ea09bc8bbfd4d509c47b6b38358471c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:39:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:39:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwRUMxMjVEREI2MkQzREY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwRUMxMjVEREI2MkQzREY4AA==\",\"timestamp\":\"1768111753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:39:21+05:30"} [2026-01-11 11:39:22] [DEBUG] Ignoring event: delivered [2026-01-11 11:39:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:09:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0MDIwNjE0MjIyMDk0MzlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0MDIwNjE0MjIyMDk0MzlCAA==", "timestamp": "1768111763", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:39:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:39:25] [INFO] Sending instructions to 917202000200 [2026-01-11 11:39:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:39:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:39:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e864f8a061094b27bb97d525159bffce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:39:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:39:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RDRGN0RGMzVGMUNEMzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RDRGN0RGMzVGMUNEMzJCAA==\",\"timestamp\":\"1768111758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:39:26+05:30"} [2026-01-11 11:39:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RDRGN0RGMzVGMUNEMzJCAA== [2026-01-11 11:39:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:39:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RDRGN0RGMzVGMUNEMzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RDRGN0RGMzVGMUNEMzJCAA==\",\"timestamp\":\"1768111758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:39:29+05:30"} [2026-01-11 11:39:30] [DEBUG] Ignoring event: delivered [2026-01-11 11:39:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:39:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0MDIwNjE0MjIyMDk0MzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0MDIwNjE0MjIyMDk0MzlCAA==\",\"timestamp\":\"1768111763\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:39:31+05:30"} [2026-01-11 11:39:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0MDIwNjE0MjIyMDk0MzlCAA== [2026-01-11 11:39:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:39:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0MDIwNjE0MjIyMDk0MzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0MDIwNjE0MjIyMDk0MzlCAA==\",\"timestamp\":\"1768111763\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:39:31+05:30"} [2026-01-11 11:39:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:40:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:10:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEQjNFQkIyRjA3MDY3QUEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEQjNFQkIyRjA3MDY3QUEwAA==", "timestamp": "1768111799", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:40:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:40:02] [INFO] Sending instructions to 917202000200 [2026-01-11 11:40:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:40:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:40:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8c27632616043d9a667026ec3abda14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:40:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEQjNFQkIyRjA3MDY3QUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEQjNFQkIyRjA3MDY3QUEwAA==\",\"timestamp\":\"1768111799\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:04+05:30"} [2026-01-11 11:40:04] [DEBUG] Ignoring event: delivered [2026-01-11 11:40:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEQjNFQkIyRjA3MDY3QUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEQjNFQkIyRjA3MDY3QUEwAA==\",\"timestamp\":\"1768111799\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:04+05:30"} [2026-01-11 11:40:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFEQjNFQkIyRjA3MDY3QUEwAA== [2026-01-11 11:40:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:10:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEI5QzdGNDE1OTE3NjcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEI5QzdGNDE1OTE3NjcyAA==", "timestamp": "1768111805", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:40:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:40:07] [INFO] Sending instructions to 917202000200 [2026-01-11 11:40:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:40:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:40:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "002d4d7908dd4d2ca334365936886cde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:40:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEI5QzdGNDE1OTE3NjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEI5QzdGNDE1OTE3NjcyAA==\",\"timestamp\":\"1768111805\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:12+05:30"} [2026-01-11 11:40:12] [DEBUG] Ignoring event: delivered [2026-01-11 11:40:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:10:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyOTQ3NUE5NkYyNDNBODRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyOTQ3NUE5NkYyNDNBODRCAA==", "timestamp": "1768111811", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:40:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:40:13] [INFO] Sending instructions to 917202000200 [2026-01-11 11:40:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:40:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:40:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3256e1a85b95446987419197f651dc3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEI5QzdGNDE1OTE3NjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEI5QzdGNDE1OTE3NjcyAA==\",\"timestamp\":\"1768111805\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:15+05:30"} [2026-01-11 11:40:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEI5QzdGNDE1OTE3NjcyAA== [2026-01-11 11:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyOTQ3NUE5NkYyNDNBODRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyOTQ3NUE5NkYyNDNBODRCAA==\",\"timestamp\":\"1768111811\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:15+05:30"} [2026-01-11 11:40:17] [DEBUG] Ignoring event: delivered [2026-01-11 11:40:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:10:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBOTUxQjgzRkUyMjY1ODE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBOTUxQjgzRkUyMjY1ODE5AA==", "timestamp": "1768111816", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:40:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:40:18] [INFO] Sending instructions to 917202000200 [2026-01-11 11:40:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:40:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:40:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "562e72ac72d14550af28843a64a1a8ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:40:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:10:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDk0N0JDM0E2RjRCQjBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDk0N0JDM0E2RjRCQjBCAA==", "timestamp": "1768111822", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:40:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:40:23] [INFO] Sending instructions to 917202000200 [2026-01-11 11:40:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:40:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:40:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5589089dd4345e789a3078eafb40aab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:40:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyOTQ3NUE5NkYyNDNBODRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyOTQ3NUE5NkYyNDNBODRCAA==\",\"timestamp\":\"1768111811\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:23+05:30"} [2026-01-11 11:40:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyOTQ3NUE5NkYyNDNBODRCAA== [2026-01-11 11:40:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBOTUxQjgzRkUyMjY1ODE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBOTUxQjgzRkUyMjY1ODE5AA==\",\"timestamp\":\"1768111816\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:27+05:30"} [2026-01-11 11:40:28] [DEBUG] Ignoring event: delivered [2026-01-11 11:40:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:10:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMzg2RDQ3RDU2ODBGMkMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMzg2RDQ3RDU2ODBGMkMwAA==", "timestamp": "1768111827", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:40:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:40:29] [INFO] Sending instructions to 917202000200 [2026-01-11 11:40:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:40:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:40:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36e07a41d64b4eca84b12f748b5fadab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDk0N0JDM0E2RjRCQjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDk0N0JDM0E2RjRCQjBCAA==\",\"timestamp\":\"1768111822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:30+05:30"} [2026-01-11 11:40:31] [DEBUG] Ignoring event: delivered [2026-01-11 11:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBOTUxQjgzRkUyMjY1ODE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBOTUxQjgzRkUyMjY1ODE5AA==\",\"timestamp\":\"1768111816\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:30+05:30"} [2026-01-11 11:40:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBOTUxQjgzRkUyMjY1ODE5AA== [2026-01-11 11:40:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDk0N0JDM0E2RjRCQjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDk0N0JDM0E2RjRCQjBCAA==\",\"timestamp\":\"1768111822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:32+05:30"} [2026-01-11 11:40:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDk0N0JDM0E2RjRCQjBCAA== [2026-01-11 11:40:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMzg2RDQ3RDU2ODBGMkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMzg2RDQ3RDU2ODBGMkMwAA==\",\"timestamp\":\"1768111827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:36+05:30"} [2026-01-11 11:40:37] [DEBUG] Ignoring event: delivered [2026-01-11 11:40:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:40:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMzg2RDQ3RDU2ODBGMkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMzg2RDQ3RDU2ODBGMkMwAA==\",\"timestamp\":\"1768111827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:40:42+05:30"} [2026-01-11 11:40:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMzg2RDQ3RDU2ODBGMkMwAA== [2026-01-11 11:41:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:11:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NUJEMTNGMDY1RjREMTFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NUJEMTNGMDY1RjREMTFDAA==", "timestamp": "1768111863", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:41:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:41:05] [INFO] Sending instructions to 917202000200 [2026-01-11 11:41:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:41:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:41:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03e8a12b5ea744c0919151b6c2064572", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:41:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:11:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2M0Y0N0VBNDNDMTczOENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2M0Y0N0VBNDNDMTczOENGAA==", "timestamp": "1768111869", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:41:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:41:10] [INFO] Sending instructions to 917202000200 [2026-01-11 11:41:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:41:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:41:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67d0c59672f9465fb3cd532d8acd0bbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:41:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NUJEMTNGMDY1RjREMTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NUJEMTNGMDY1RjREMTFDAA==\",\"timestamp\":\"1768111863\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:41:11+05:30"} [2026-01-11 11:41:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NUJEMTNGMDY1RjREMTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NUJEMTNGMDY1RjREMTFDAA==\",\"timestamp\":\"1768111863\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:41:12+05:30"} [2026-01-11 11:41:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE4NUJEMTNGMDY1RjREMTFDAA== [2026-01-11 11:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:41:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2M0Y0N0VBNDNDMTczOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2M0Y0N0VBNDNDMTczOENGAA==\",\"timestamp\":\"1768111869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:41:17+05:30"} [2026-01-11 11:41:18] [DEBUG] Ignoring event: delivered [2026-01-11 11:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:41:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2M0Y0N0VBNDNDMTczOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2M0Y0N0VBNDNDMTczOENGAA==\",\"timestamp\":\"1768111869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:41:17+05:30"} [2026-01-11 11:41:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2M0Y0N0VBNDNDMTczOENGAA== [2026-01-11 11:41:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:11:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0MkI2OTZCQTEwRDQ1REE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0MkI2OTZCQTEwRDQ1REE4AA==", "timestamp": "1768111904", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:41:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:41:46] [INFO] Sending instructions to 917202000200 [2026-01-11 11:41:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:41:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:41:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0817f8317e6452b802b0c4a46e2ef76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:41:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:41:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0MkI2OTZCQTEwRDQ1REE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0MkI2OTZCQTEwRDQ1REE4AA==\",\"timestamp\":\"1768111904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:41:55+05:30"} [2026-01-11 11:41:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0MkI2OTZCQTEwRDQ1REE4AA== [2026-01-11 11:41:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:11:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTYzMTg1M0Y0RDRGQjE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTYzMTg1M0Y0RDRGQjE0AA==", "timestamp": "1768111915", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:41:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:41:57] [INFO] Sending instructions to 917202000200 [2026-01-11 11:41:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:41:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:41:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4bdedb2ca2344e7b395c011fb7e8244", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:41:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0MkI2OTZCQTEwRDQ1REE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0MkI2OTZCQTEwRDQ1REE4AA==\",\"timestamp\":\"1768111904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:41:57+05:30"} [2026-01-11 11:41:58] [DEBUG] Ignoring event: delivered [2026-01-11 11:42:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:12:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMDAyNTRGQjA0MEFCOTgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMDAyNTRGQjA0MEFCOTgyAA==", "timestamp": "1768111921", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:42:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:42:03] [INFO] Sending instructions to 917202000200 [2026-01-11 11:42:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:42:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:42:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d20bdc9fd9844f78a07f4c586562f46f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:41:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTYzMTg1M0Y0RDRGQjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTYzMTg1M0Y0RDRGQjE0AA==\",\"timestamp\":\"1768111915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:42:04+05:30"} [2026-01-11 11:42:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTYzMTg1M0Y0RDRGQjE0AA== [2026-01-11 11:42:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:41:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTYzMTg1M0Y0RDRGQjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFNTYzMTg1M0Y0RDRGQjE0AA==\",\"timestamp\":\"1768111915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:42:05+05:30"} [2026-01-11 11:42:07] [DEBUG] Ignoring event: delivered [2026-01-11 11:42:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:12:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZFOTRFQUU5RUE2MjhGODM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZFOTRFQUU5RUE2MjhGODM2AA==", "timestamp": "1768111926", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:42:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:42:08] [INFO] Sending instructions to 917202000200 [2026-01-11 11:42:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:42:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:42:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c6a7a2b9bc348babc950b09f54c7407", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:42:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMDAyNTRGQjA0MEFCOTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMDAyNTRGQjA0MEFCOTgyAA==\",\"timestamp\":\"1768111921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:42:08+05:30"} [2026-01-11 11:42:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:42:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMDAyNTRGQjA0MEFCOTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMDAyNTRGQjA0MEFCOTgyAA==\",\"timestamp\":\"1768111921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:42:12+05:30"} [2026-01-11 11:42:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwMDAyNTRGQjA0MEFCOTgyAA== [2026-01-11 11:42:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZFOTRFQUU5RUE2MjhGODM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZFOTRFQUU5RUE2MjhGODM2AA==\",\"timestamp\":\"1768111926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:42:16+05:30"} [2026-01-11 11:42:17] [DEBUG] Ignoring event: delivered [2026-01-11 11:42:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZFOTRFQUU5RUE2MjhGODM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZFOTRFQUU5RUE2MjhGODM2AA==\",\"timestamp\":\"1768111926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:42:19+05:30"} [2026-01-11 11:42:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZFOTRFQUU5RUE2MjhGODM2AA== [2026-01-11 11:42:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:12:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RUI4NTFFNDM1RUNEODgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RUI4NTFFNDM1RUNEODgxAA==", "timestamp": "1768111962", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:42:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:42:44] [INFO] Sending instructions to 917202000200 [2026-01-11 11:42:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:42:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:42:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c611cf219e3e4258b5428d967d03b44c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:42:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RUI4NTFFNDM1RUNEODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RUI4NTFFNDM1RUNEODgxAA==\",\"timestamp\":\"1768111962\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:42:46+05:30"} [2026-01-11 11:42:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RUI4NTFFNDM1RUNEODgxAA== [2026-01-11 11:42:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:12:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMjU4MkYzNTI0QkQ3RTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMjU4MkYzNTI0QkQ3RTJCAA==", "timestamp": "1768111968", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:42:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:42:49] [INFO] Sending instructions to 917202000200 [2026-01-11 11:42:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:42:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:42:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9064568813f419ca990ff92b50e88ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:42:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RUI4NTFFNDM1RUNEODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RUI4NTFFNDM1RUNEODgxAA==\",\"timestamp\":\"1768111962\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:42:51+05:30"} [2026-01-11 11:42:52] [DEBUG] Ignoring event: delivered [2026-01-11 11:42:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:12:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGMzU2NURCNkFDQUNFMkM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGMzU2NURCNkFDQUNFMkM1AA==", "timestamp": "1768111973", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:42:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:42:55] [INFO] Sending instructions to 917202000200 [2026-01-11 11:42:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:42:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:42:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f85de03800304974a24301cde6af0f88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:43:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:13:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwODNCMTNFOUQwRTQyQzg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwODNCMTNFOUQwRTQyQzg2AA==", "timestamp": "1768111979", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:43:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:43:00] [INFO] Sending instructions to 917202000200 [2026-01-11 11:43:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:43:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:43:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bb22fcd62994ca28092287292bfe56e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:43:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMjU4MkYzNTI0QkQ3RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMjU4MkYzNTI0QkQ3RTJCAA==\",\"timestamp\":\"1768111968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:02+05:30"} [2026-01-11 11:43:03] [DEBUG] Ignoring event: delivered [2026-01-11 11:43:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMjU4MkYzNTI0QkQ3RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMjU4MkYzNTI0QkQ3RTJCAA==\",\"timestamp\":\"1768111968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:03+05:30"} [2026-01-11 11:43:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMjU4MkYzNTI0QkQ3RTJCAA== [2026-01-11 11:43:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwODNCMTNFOUQwRTQyQzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwODNCMTNFOUQwRTQyQzg2AA==\",\"timestamp\":\"1768111979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:03+05:30"} [2026-01-11 11:43:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwODNCMTNFOUQwRTQyQzg2AA== [2026-01-11 11:43:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:13:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxODhEQ0Q2NkFCRTNFMTBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxODhEQ0Q2NkFCRTNFMTBEAA==", "timestamp": "1768111984", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:43:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:43:06] [INFO] Sending instructions to 917202000200 [2026-01-11 11:43:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:43:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:43:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d50a65c792384a638bd8176d904b6ee9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:43:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwODNCMTNFOUQwRTQyQzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwODNCMTNFOUQwRTQyQzg2AA==\",\"timestamp\":\"1768111979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:08+05:30"} [2026-01-11 11:43:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:43:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGMzU2NURCNkFDQUNFMkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGMzU2NURCNkFDQUNFMkM1AA==\",\"timestamp\":\"1768111973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:09+05:30"} [2026-01-11 11:43:10] [DEBUG] Ignoring event: delivered [2026-01-11 11:43:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxODhEQ0Q2NkFCRTNFMTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxODhEQ0Q2NkFCRTNFMTBEAA==\",\"timestamp\":\"1768111984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:09+05:30"} [2026-01-11 11:43:10] [DEBUG] Ignoring event: delivered [2026-01-11 11:43:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:13:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQUM3NjY4QUFGMUFBQzI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQUM3NjY4QUFGMUFBQzI1AA==", "timestamp": "1768111989", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:43:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:43:11] [INFO] Sending instructions to 917202000200 [2026-01-11 11:43:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:43:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:43:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59be688b8d9b43f3b10c011749abdffc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:43:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGMzU2NURCNkFDQUNFMkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGMzU2NURCNkFDQUNFMkM1AA==\",\"timestamp\":\"1768111973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:11+05:30"} [2026-01-11 11:43:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGMzU2NURCNkFDQUNFMkM1AA== [2026-01-11 11:43:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxODhEQ0Q2NkFCRTNFMTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxODhEQ0Q2NkFCRTNFMTBEAA==\",\"timestamp\":\"1768111984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:11+05:30"} [2026-01-11 11:43:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxODhEQ0Q2NkFCRTNFMTBEAA== [2026-01-11 11:43:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQUM3NjY4QUFGMUFBQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQUM3NjY4QUFGMUFBQzI1AA==\",\"timestamp\":\"1768111989\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:13+05:30"} [2026-01-11 11:43:14] [DEBUG] Ignoring event: delivered [2026-01-11 11:43:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:13:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q0ODEzMjk2RTgzNDJDMjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q0ODEzMjk2RTgzNDJDMjIyAA==", "timestamp": "1768111995", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:43:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:43:16] [INFO] Sending instructions to 917202000200 [2026-01-11 11:43:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:43:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:43:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15ee173865474d1093970ccfd4fb098a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:43:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q0ODEzMjk2RTgzNDJDMjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q0ODEzMjk2RTgzNDJDMjIyAA==\",\"timestamp\":\"1768111995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:20+05:30"} [2026-01-11 11:43:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q0ODEzMjk2RTgzNDJDMjIyAA== [2026-01-11 11:43:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQUM3NjY4QUFGMUFBQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQUM3NjY4QUFGMUFBQzI1AA==\",\"timestamp\":\"1768111989\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:19+05:30"} [2026-01-11 11:43:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQUM3NjY4QUFGMUFBQzI1AA== [2026-01-11 11:43:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:13:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDOERDMjlBOTM3NEQwQUFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDOERDMjlBOTM3NEQwQUFCAA==", "timestamp": "1768112000", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:43:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:43:22] [INFO] Sending instructions to 917202000200 [2026-01-11 11:43:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:43:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:43:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54beb681e8ec44079390bc99c8cf4084", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:43:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q0ODEzMjk2RTgzNDJDMjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q0ODEzMjk2RTgzNDJDMjIyAA==\",\"timestamp\":\"1768111995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:21+05:30"} [2026-01-11 11:43:22] [DEBUG] Ignoring event: delivered [2026-01-11 11:43:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDOERDMjlBOTM3NEQwQUFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDOERDMjlBOTM3NEQwQUFCAA==\",\"timestamp\":\"1768112000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:29+05:30"} [2026-01-11 11:43:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDOERDMjlBOTM3NEQwQUFCAA== [2026-01-11 11:43:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDOERDMjlBOTM3NEQwQUFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDOERDMjlBOTM3NEQwQUFCAA==\",\"timestamp\":\"1768112000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:43:35+05:30"} [2026-01-11 11:43:35] [DEBUG] Ignoring event: delivered [2026-01-11 11:43:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:13:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxN0NDMDEyOTRBNURFN0Y5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxN0NDMDEyOTRBNURFN0Y5AA==", "timestamp": "1768112037", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:43:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:43:58] [INFO] Sending instructions to 917202000200 [2026-01-11 11:43:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:43:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:43:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc93b3babbd04084b292d2a533b99302", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:44:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxN0NDMDEyOTRBNURFN0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxN0NDMDEyOTRBNURFN0Y5AA==\",\"timestamp\":\"1768112037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:02+05:30"} [2026-01-11 11:44:03] [DEBUG] Ignoring event: delivered [2026-01-11 11:44:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:14:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzQTYzNDVFMEJGNEQxREY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzQTYzNDVFMEJGNEQxREY0AA==", "timestamp": "1768112042", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:44:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:44:03] [INFO] Sending instructions to 917202000200 [2026-01-11 11:44:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:44:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:44:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efca6d68f3414344b33f65b86f8b27e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:44:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzQTYzNDVFMEJGNEQxREY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzQTYzNDVFMEJGNEQxREY0AA==\",\"timestamp\":\"1768112042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:07+05:30"} [2026-01-11 11:44:08] [DEBUG] Ignoring event: delivered [2026-01-11 11:44:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:43:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxN0NDMDEyOTRBNURFN0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxN0NDMDEyOTRBNURFN0Y5AA==\",\"timestamp\":\"1768112037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:07+05:30"} [2026-01-11 11:44:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcxN0NDMDEyOTRBNURFN0Y5AA== [2026-01-11 11:44:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzQTYzNDVFMEJGNEQxREY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzQTYzNDVFMEJGNEQxREY0AA==\",\"timestamp\":\"1768112042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:07+05:30"} [2026-01-11 11:44:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzQTYzNDVFMEJGNEQxREY0AA== [2026-01-11 11:44:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:14:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwRjYwN0MyQTlDRjBCMzBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwRjYwN0MyQTlDRjBCMzBFAA==", "timestamp": "1768112078", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:44:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:44:39] [INFO] Sending instructions to 917202000200 [2026-01-11 11:44:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:44:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:44:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb539ff8751c43009899fb98d09ac0b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:44:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:14:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNjBDRTIzMTAwOUY5MTcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNjBDRTIzMTAwOUY5MTcxAA==", "timestamp": "1768112083", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:44:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:44:45] [INFO] Sending instructions to 917202000200 [2026-01-11 11:44:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:44:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:44:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22a8c99b409d4249ad4b0ffe0756b573", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNjBDRTIzMTAwOUY5MTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNjBDRTIzMTAwOUY5MTcxAA==\",\"timestamp\":\"1768112083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:48+05:30"} [2026-01-11 11:44:50] [DEBUG] Ignoring event: delivered [2026-01-11 11:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNjBDRTIzMTAwOUY5MTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNjBDRTIzMTAwOUY5MTcxAA==\",\"timestamp\":\"1768112083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:49+05:30"} [2026-01-11 11:44:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNjBDRTIzMTAwOUY5MTcxAA== [2026-01-11 11:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwRjYwN0MyQTlDRjBCMzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwRjYwN0MyQTlDRjBCMzBFAA==\",\"timestamp\":\"1768112078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:48+05:30"} [2026-01-11 11:44:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwRjYwN0MyQTlDRjBCMzBFAA== [2026-01-11 11:44:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:14:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4RkFCOTk4MjZCMjYwRjcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4RkFCOTk4MjZCMjYwRjcxAA==", "timestamp": "1768112089", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:44:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:44:50] [INFO] Sending instructions to 917202000200 [2026-01-11 11:44:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:44:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:44:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55bf2dd9d81c4dd1a855b2422bb34422", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:44:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwRjYwN0MyQTlDRjBCMzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwRjYwN0MyQTlDRjBCMzBFAA==\",\"timestamp\":\"1768112078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:51+05:30"} [2026-01-11 11:44:52] [DEBUG] Ignoring event: delivered [2026-01-11 11:44:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:14:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFMUM0QTMwRkU0N0FGNjkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFMUM0QTMwRkU0N0FGNjkyAA==", "timestamp": "1768112094", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:44:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:44:56] [INFO] Sending instructions to 917202000200 [2026-01-11 11:44:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:44:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:44:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5b384c01a9542d2ba0f0c20f20c6003", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:44:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4RkFCOTk4MjZCMjYwRjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4RkFCOTk4MjZCMjYwRjcxAA==\",\"timestamp\":\"1768112089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:57+05:30"} [2026-01-11 11:44:58] [DEBUG] Ignoring event: delivered [2026-01-11 11:44:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4RkFCOTk4MjZCMjYwRjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4RkFCOTk4MjZCMjYwRjcxAA==\",\"timestamp\":\"1768112089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:44:57+05:30"} [2026-01-11 11:44:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4RkFCOTk4MjZCMjYwRjcxAA== [2026-01-11 11:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFMUM0QTMwRkU0N0FGNjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFMUM0QTMwRkU0N0FGNjkyAA==\",\"timestamp\":\"1768112094\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:45:06+05:30"} [2026-01-11 11:45:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFMUM0QTMwRkU0N0FGNjkyAA== [2026-01-11 11:45:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:44:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFMUM0QTMwRkU0N0FGNjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFMUM0QTMwRkU0N0FGNjkyAA==\",\"timestamp\":\"1768112094\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:45:08+05:30"} [2026-01-11 11:45:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:45:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:15:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1RTg5MDE5Njk2MUJBNkQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1RTg5MDE5Njk2MUJBNkQ3AA==", "timestamp": "1768112131", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:45:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:45:35] [INFO] Sending instructions to 917202000200 [2026-01-11 11:45:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:45:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:45:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4e95694d7f94a57b199a6f43584e693", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:45:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1RTg5MDE5Njk2MUJBNkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1RTg5MDE5Njk2MUJBNkQ3AA==\",\"timestamp\":\"1768112131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:45:36+05:30"} [2026-01-11 11:45:37] [DEBUG] Ignoring event: delivered [2026-01-11 11:45:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:45:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1RTg5MDE5Njk2MUJBNkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1RTg5MDE5Njk2MUJBNkQ3AA==\",\"timestamp\":\"1768112131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:45:39+05:30"} [2026-01-11 11:45:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1RTg5MDE5Njk2MUJBNkQ3AA== [2026-01-11 11:45:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:15:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDRjgyOTU1QTM3NjJGQjg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDRjgyOTU1QTM3NjJGQjg1AA==", "timestamp": "1768112141", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:45:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:45:43] [INFO] Sending instructions to 917202000200 [2026-01-11 11:45:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:45:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:45:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fd60e6a072b4a5fb1427da747ccaf1e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:45:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:15:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNDg5MDE4MjhDQzMwQzhDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNDg5MDE4MjhDQzMwQzhDAA==", "timestamp": "1768112147", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:45:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:45:48] [INFO] Sending instructions to 917202000200 [2026-01-11 11:45:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:45:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:45:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a25015cfddee4a17a273e7a19aa6e467", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:45:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDRjgyOTU1QTM3NjJGQjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDRjgyOTU1QTM3NjJGQjg1AA==\",\"timestamp\":\"1768112141\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:45:51+05:30"} [2026-01-11 11:45:52] [DEBUG] Ignoring event: delivered [2026-01-11 11:45:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:45:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDRjgyOTU1QTM3NjJGQjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDRjgyOTU1QTM3NjJGQjg1AA==\",\"timestamp\":\"1768112141\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:45:53+05:30"} [2026-01-11 11:45:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJDRjgyOTU1QTM3NjJGQjg1AA== [2026-01-11 11:45:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:15:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk4QTE4RTBBMTRGMENFNkYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk4QTE4RTBBMTRGMENFNkYwAA==", "timestamp": "1768112153", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:45:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:45:54] [INFO] Sending instructions to 917202000200 [2026-01-11 11:45:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:45:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:45:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60a7973dcf4140998288ca9254febd47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:45:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNDg5MDE4MjhDQzMwQzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNDg5MDE4MjhDQzMwQzhDAA==\",\"timestamp\":\"1768112147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:45:55+05:30"} [2026-01-11 11:45:56] [DEBUG] Ignoring event: delivered [2026-01-11 11:45:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:45:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNDg5MDE4MjhDQzMwQzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNDg5MDE4MjhDQzMwQzhDAA==\",\"timestamp\":\"1768112147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:45:58+05:30"} [2026-01-11 11:45:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNDg5MDE4MjhDQzMwQzhDAA== [2026-01-11 11:46:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:16:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RkFFMjAxQTc4NDE3MTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RkFFMjAxQTc4NDE3MTYwAA==", "timestamp": "1768112158", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:46:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:46:00] [INFO] Sending instructions to 917202000200 [2026-01-11 11:46:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:46:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:46:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e434045dc954aeea62c47a409b9b97d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:45:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk4QTE4RTBBMTRGMENFNkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk4QTE4RTBBMTRGMENFNkYwAA==\",\"timestamp\":\"1768112153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:02+05:30"} [2026-01-11 11:46:03] [DEBUG] Ignoring event: delivered [2026-01-11 11:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:45:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk4QTE4RTBBMTRGMENFNkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk4QTE4RTBBMTRGMENFNkYwAA==\",\"timestamp\":\"1768112153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:03+05:30"} [2026-01-11 11:46:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk4QTE4RTBBMTRGMENFNkYwAA== [2026-01-11 11:46:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:16:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDOEZGMDREOEI5NTQ5NzdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDOEZGMDREOEI5NTQ5NzdEAA==", "timestamp": "1768112164", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:46:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:46:06] [INFO] Sending instructions to 917202000200 [2026-01-11 11:46:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:46:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:46:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd2ae70e361b4c398903d23714feaeea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RkFFMjAxQTc4NDE3MTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RkFFMjAxQTc4NDE3MTYwAA==\",\"timestamp\":\"1768112158\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:11+05:30"} [2026-01-11 11:46:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RkFFMjAxQTc4NDE3MTYwAA== [2026-01-11 11:46:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDOEZGMDREOEI5NTQ5NzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDOEZGMDREOEI5NTQ5NzdEAA==\",\"timestamp\":\"1768112164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:13+05:30"} [2026-01-11 11:46:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDOEZGMDREOEI5NTQ5NzdEAA== [2026-01-11 11:46:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RkFFMjAxQTc4NDE3MTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RkFFMjAxQTc4NDE3MTYwAA==\",\"timestamp\":\"1768112158\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:13+05:30"} [2026-01-11 11:46:14] [DEBUG] Ignoring event: delivered [2026-01-11 11:46:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDOEZGMDREOEI5NTQ5NzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDOEZGMDREOEI5NTQ5NzdEAA==\",\"timestamp\":\"1768112164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:22+05:30"} [2026-01-11 11:46:23] [DEBUG] Ignoring event: delivered [2026-01-11 11:46:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:16:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFRjY4MjVCMkMxMzYxMjY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFRjY4MjVCMkMxMzYxMjY5AA==", "timestamp": "1768112201", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:46:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:46:43] [INFO] Sending instructions to 917202000200 [2026-01-11 11:46:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:46:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:46:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8325b6d77b8479f9a236a64173fdd2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:46:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:16:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBMTRBOUU2QjFBQ0UzNTY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBMTRBOUU2QjFBQ0UzNTY2AA==", "timestamp": "1768112206", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:46:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:46:48] [INFO] Sending instructions to 917202000200 [2026-01-11 11:46:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:46:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:46:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a49842f4fb9a42218b6a03da9916f242", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:46:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFRjY4MjVCMkMxMzYxMjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFRjY4MjVCMkMxMzYxMjY5AA==\",\"timestamp\":\"1768112201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:49+05:30"} [2026-01-11 11:46:51] [DEBUG] Ignoring event: delivered [2026-01-11 11:46:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:16:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxNkZCMjAwNDI5Q0QyRUY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxNkZCMjAwNDI5Q0QyRUY2AA==", "timestamp": "1768112212", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:46:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:46:54] [INFO] Sending instructions to 917202000200 [2026-01-11 11:46:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:46:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:46:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1596880076a5479287898dab44252c51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:46:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBMTRBOUU2QjFBQ0UzNTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBMTRBOUU2QjFBQ0UzNTY2AA==\",\"timestamp\":\"1768112206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:56+05:30"} [2026-01-11 11:46:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBMTRBOUU2QjFBQ0UzNTY2AA== [2026-01-11 11:46:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBMTRBOUU2QjFBQ0UzNTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBMTRBOUU2QjFBQ0UzNTY2AA==\",\"timestamp\":\"1768112206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:56+05:30"} [2026-01-11 11:46:57] [DEBUG] Ignoring event: delivered [2026-01-11 11:46:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFRjY4MjVCMkMxMzYxMjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFRjY4MjVCMkMxMzYxMjY5AA==\",\"timestamp\":\"1768112201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:58+05:30"} [2026-01-11 11:46:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFFRjY4MjVCMkMxMzYxMjY5AA== [2026-01-11 11:46:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxNkZCMjAwNDI5Q0QyRUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxNkZCMjAwNDI5Q0QyRUY2AA==\",\"timestamp\":\"1768112212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:46:58+05:30"} [2026-01-11 11:46:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxNkZCMjAwNDI5Q0QyRUY2AA== [2026-01-11 11:47:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:17:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5Q0U0MTk0MUJBNUYwMjNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5Q0U0MTk0MUJBNUYwMjNFAA==", "timestamp": "1768112218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:47:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:47:00] [INFO] Sending instructions to 917202000200 [2026-01-11 11:47:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:47:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:47:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9cc9860fd6244e288b526f789e2aae9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:47:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5Q0U0MTk0MUJBNUYwMjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5Q0U0MTk0MUJBNUYwMjNFAA==\",\"timestamp\":\"1768112218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:03+05:30"} [2026-01-11 11:47:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5Q0U0MTk0MUJBNUYwMjNFAA== [2026-01-11 11:47:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5Q0U0MTk0MUJBNUYwMjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5Q0U0MTk0MUJBNUYwMjNFAA==\",\"timestamp\":\"1768112218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:04+05:30"} [2026-01-11 11:47:05] [DEBUG] Ignoring event: delivered [2026-01-11 11:47:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:17:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1Rjk2NTdDNDhERURDNTk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1Rjk2NTdDNDhERURDNTk3AA==", "timestamp": "1768112223", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:47:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:47:05] [INFO] Sending instructions to 917202000200 [2026-01-11 11:47:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:47:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:47:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f56798bf1747469ea23e056407d0e24d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:47:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:46:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxNkZCMjAwNDI5Q0QyRUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxNkZCMjAwNDI5Q0QyRUY2AA==\",\"timestamp\":\"1768112212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:06+05:30"} [2026-01-11 11:47:07] [DEBUG] Ignoring event: delivered [2026-01-11 11:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1Rjk2NTdDNDhERURDNTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1Rjk2NTdDNDhERURDNTk3AA==\",\"timestamp\":\"1768112223\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:07+05:30"} [2026-01-11 11:47:08] [DEBUG] Ignoring event: delivered [2026-01-11 11:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1Rjk2NTdDNDhERURDNTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1Rjk2NTdDNDhERURDNTk3AA==\",\"timestamp\":\"1768112223\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:07+05:30"} [2026-01-11 11:47:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1Rjk2NTdDNDhERURDNTk3AA== [2026-01-11 11:47:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:17:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCQ0NBQTdBNjZDQzQwOTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCQ0NBQTdBNjZDQzQwOTdCAA==", "timestamp": "1768112230", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:47:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:47:12] [INFO] Sending instructions to 917202000200 [2026-01-11 11:47:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:47:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:47:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b34c26d54584e519db6061ab6d9346e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCQ0NBQTdBNjZDQzQwOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCQ0NBQTdBNjZDQzQwOTdCAA==\",\"timestamp\":\"1768112230\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:13+05:30"} [2026-01-11 11:47:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCQ0NBQTdBNjZDQzQwOTdCAA== [2026-01-11 11:47:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCQ0NBQTdBNjZDQzQwOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCQ0NBQTdBNjZDQzQwOTdCAA==\",\"timestamp\":\"1768112230\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:13+05:30"} [2026-01-11 11:47:15] [DEBUG] Ignoring event: delivered [2026-01-11 11:47:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:17:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNDBERjU5NEI0NjVBMTcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNDBERjU5NEI0NjVBMTcyAA==", "timestamp": "1768112236", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:47:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:47:18] [INFO] Sending instructions to 917202000200 [2026-01-11 11:47:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:47:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:47:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0476a29d065048b9bd8a7a9a079d00d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:47:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:17:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhDMTY0MjVBQTZENzI1RUEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhDMTY0MjVBQTZENzI1RUEyAA==", "timestamp": "1768112241", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:47:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:47:23] [INFO] Sending instructions to 917202000200 [2026-01-11 11:47:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:47:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:47:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "957a983fa2b9440894fba3b8ab77d26b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:47:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNDBERjU5NEI0NjVBMTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNDBERjU5NEI0NjVBMTcyAA==\",\"timestamp\":\"1768112236\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:23+05:30"} [2026-01-11 11:47:23] [DEBUG] Ignoring event: delivered [2026-01-11 11:47:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNDBERjU5NEI0NjVBMTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNDBERjU5NEI0NjVBMTcyAA==\",\"timestamp\":\"1768112236\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:24+05:30"} [2026-01-11 11:47:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNDBERjU5NEI0NjVBMTcyAA== [2026-01-11 11:47:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:17:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyQjJBMzY3N0NDNDM4NTE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyQjJBMzY3N0NDNDM4NTE5AA==", "timestamp": "1768112247", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:47:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:47:29] [INFO] Sending instructions to 917202000200 [2026-01-11 11:47:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:47:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:47:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9dc9dc1512b64f5a9ff836f4489e0acc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:47:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhDMTY0MjVBQTZENzI1RUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhDMTY0MjVBQTZENzI1RUEyAA==\",\"timestamp\":\"1768112241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:29+05:30"} [2026-01-11 11:47:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhDMTY0MjVBQTZENzI1RUEyAA== [2026-01-11 11:47:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyQjJBMzY3N0NDNDM4NTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyQjJBMzY3N0NDNDM4NTE5AA==\",\"timestamp\":\"1768112247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:33+05:30"} [2026-01-11 11:47:33] [DEBUG] Ignoring event: delivered [2026-01-11 11:47:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhDMTY0MjVBQTZENzI1RUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhDMTY0MjVBQTZENzI1RUEyAA==\",\"timestamp\":\"1768112241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:32+05:30"} [2026-01-11 11:47:33] [DEBUG] Ignoring event: delivered [2026-01-11 11:47:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:47:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyQjJBMzY3N0NDNDM4NTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyQjJBMzY3N0NDNDM4NTE5AA==\",\"timestamp\":\"1768112247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:47:33+05:30"} [2026-01-11 11:47:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyQjJBMzY3N0NDNDM4NTE5AA== [2026-01-11 11:48:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:18:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4OTJDNTdGREM5NEQzMTE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4OTJDNTdGREM5NEQzMTE2AA==", "timestamp": "1768112283", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:48:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:48:05] [INFO] Sending instructions to 917202000200 [2026-01-11 11:48:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:48:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:48:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8587cb31977466ab5c6e01ee4e6f491", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:48:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4OTJDNTdGREM5NEQzMTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4OTJDNTdGREM5NEQzMTE2AA==\",\"timestamp\":\"1768112283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:48:06+05:30"} [2026-01-11 11:48:08] [DEBUG] Ignoring event: delivered [2026-01-11 11:48:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:48:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4OTJDNTdGREM5NEQzMTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4OTJDNTdGREM5NEQzMTE2AA==\",\"timestamp\":\"1768112283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:48:09+05:30"} [2026-01-11 11:48:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4OTJDNTdGREM5NEQzMTE2AA== [2026-01-11 11:48:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:18:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGQTI0NjFFQTM1MDVGQkRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGQTI0NjFFQTM1MDVGQkRCAA==", "timestamp": "1768112289", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:48:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:48:11] [INFO] Sending instructions to 917202000200 [2026-01-11 11:48:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:48:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:48:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1d390061144455ebca257c90d998746", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:48:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:18:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZENzFENUI4OTFCMTk1NEEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZENzFENUI4OTFCMTk1NEEzAA==", "timestamp": "1768112295", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:48:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:48:17] [INFO] Sending instructions to 917202000200 [2026-01-11 11:48:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:48:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:48:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e6cc561313c47ae8dbe7a089cf6c938", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:48:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGQTI0NjFFQTM1MDVGQkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGQTI0NjFFQTM1MDVGQkRCAA==\",\"timestamp\":\"1768112289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:48:18+05:30"} [2026-01-11 11:48:18] [DEBUG] Ignoring event: delivered [2026-01-11 11:48:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGQTI0NjFFQTM1MDVGQkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGQTI0NjFFQTM1MDVGQkRCAA==\",\"timestamp\":\"1768112289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:48:18+05:30"} [2026-01-11 11:48:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGQTI0NjFFQTM1MDVGQkRCAA== [2026-01-11 11:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZENzFENUI4OTFCMTk1NEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZENzFENUI4OTFCMTk1NEEzAA==\",\"timestamp\":\"1768112295\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:48:22+05:30"} [2026-01-11 11:48:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZENzFENUI4OTFCMTk1NEEzAA== [2026-01-11 11:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZENzFENUI4OTFCMTk1NEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZENzFENUI4OTFCMTk1NEEzAA==\",\"timestamp\":\"1768112295\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:48:22+05:30"} [2026-01-11 11:48:22] [DEBUG] Ignoring event: delivered [2026-01-11 11:48:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:18:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBMTEwOThEQ0E1NDI3MDI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBMTEwOThEQ0E1NDI3MDI0AA==", "timestamp": "1768112301", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:48:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:48:25] [INFO] Sending instructions to 917202000200 [2026-01-11 11:48:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:48:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:48:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6148c6b8dcb84766b52b9e987b4be336", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:48:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:48:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBMTEwOThEQ0E1NDI3MDI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBMTEwOThEQ0E1NDI3MDI0AA==\",\"timestamp\":\"1768112301\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:48:32+05:30"} [2026-01-11 11:48:33] [DEBUG] Ignoring event: delivered [2026-01-11 11:48:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:48:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBMTEwOThEQ0E1NDI3MDI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBMTEwOThEQ0E1NDI3MDI0AA==\",\"timestamp\":\"1768112301\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:48:33+05:30"} [2026-01-11 11:48:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBMTEwOThEQ0E1NDI3MDI0AA== [2026-01-11 11:49:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:19:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1MTQ0MUUwQzI1NDE1QTBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1MTQ0MUUwQzI1NDE1QTBCAA==", "timestamp": "1768112340", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:49:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:49:01] [INFO] Sending instructions to 917202000200 [2026-01-11 11:49:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:49:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:49:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb9b0e45c13e4380a5d5a949c5da789d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:49:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:19:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1NkJBRjc5RUQ1ODBEMUU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1NkJBRjc5RUQ1ODBEMUU3AA==", "timestamp": "1768112345", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:49:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:49:07] [INFO] Sending instructions to 917202000200 [2026-01-11 11:49:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:49:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:49:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bc73f95a9c1430abaeccb831f53b6e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:49:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1MTQ0MUUwQzI1NDE1QTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1MTQ0MUUwQzI1NDE1QTBCAA==\",\"timestamp\":\"1768112340\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:49:08+05:30"} [2026-01-11 11:49:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:49:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1MTQ0MUUwQzI1NDE1QTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1MTQ0MUUwQzI1NDE1QTBCAA==\",\"timestamp\":\"1768112340\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:49:09+05:30"} [2026-01-11 11:49:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk1MTQ0MUUwQzI1NDE1QTBCAA== [2026-01-11 11:49:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1NkJBRjc5RUQ1ODBEMUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1NkJBRjc5RUQ1ODBEMUU3AA==\",\"timestamp\":\"1768112345\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:49:12+05:30"} [2026-01-11 11:49:13] [DEBUG] Ignoring event: delivered [2026-01-11 11:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1NkJBRjc5RUQ1ODBEMUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1NkJBRjc5RUQ1ODBEMUU3AA==\",\"timestamp\":\"1768112345\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:49:16+05:30"} [2026-01-11 11:49:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE1NkJBRjc5RUQ1ODBEMUU3AA== [2026-01-11 11:49:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:19:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBQjg2MDM3MThCRkMxMTU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBQjg2MDM3MThCRkMxMTU4AA==", "timestamp": "1768112382", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:49:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:49:43] [INFO] Sending instructions to 917202000200 [2026-01-11 11:49:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:49:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:49:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f378b57ee894c8184407289ea9039f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:49:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:19:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjFBMDU2NzlFQzJBMkE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjFBMDU2NzlFQzJBMkE0AA==", "timestamp": "1768112387", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:49:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:49:49] [INFO] Sending instructions to 917202000200 [2026-01-11 11:49:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:49:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:49:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac3bead3beec492685c4b0eb26230537", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:49:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBQjg2MDM3MThCRkMxMTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBQjg2MDM3MThCRkMxMTU4AA==\",\"timestamp\":\"1768112382\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:49:52+05:30"} [2026-01-11 11:49:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBQjg2MDM3MThCRkMxMTU4AA== [2026-01-11 11:49:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:19:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEODE4MDREMUEwNDk5OTI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEODE4MDREMUEwNDk5OTI3AA==", "timestamp": "1768112393", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:49:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:49:54] [INFO] Sending instructions to 917202000200 [2026-01-11 11:49:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:49:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:49:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c3c06bac2914c999beea6378deb714f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:49:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBQjg2MDM3MThCRkMxMTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBQjg2MDM3MThCRkMxMTU4AA==\",\"timestamp\":\"1768112382\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:49:54+05:30"} [2026-01-11 11:49:55] [DEBUG] Ignoring event: delivered [2026-01-11 11:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjFBMDU2NzlFQzJBMkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjFBMDU2NzlFQzJBMkE0AA==\",\"timestamp\":\"1768112387\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:49:54+05:30"} [2026-01-11 11:49:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjFBMDU2NzlFQzJBMkE0AA== [2026-01-11 11:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjFBMDU2NzlFQzJBMkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjFBMDU2NzlFQzJBMkE0AA==\",\"timestamp\":\"1768112387\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:49:56+05:30"} [2026-01-11 11:49:56] [DEBUG] Ignoring event: delivered [2026-01-11 11:49:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:19:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4M0Q0NzFGMDFGOUQxNjg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4M0Q0NzFGMDFGOUQxNjg4AA==", "timestamp": "1768112398", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:49:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:49:59] [INFO] Sending instructions to 917202000200 [2026-01-11 11:49:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:49:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:50:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "817f73fde8a3472fa4a563670cbd62a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:50:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:20:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyQTVDNzE4MTU4MUNERDQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyQTVDNzE4MTU4MUNERDQ1AA==", "timestamp": "1768112403", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:50:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:50:05] [INFO] Sending instructions to 917202000200 [2026-01-11 11:50:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:50:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:50:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e1ff5c07d234408bbe21cd51c668cae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:50:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEODE4MDREMUEwNDk5OTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEODE4MDREMUEwNDk5OTI3AA==\",\"timestamp\":\"1768112393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:05+05:30"} [2026-01-11 11:50:06] [DEBUG] Ignoring event: delivered [2026-01-11 11:50:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEODE4MDREMUEwNDk5OTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEODE4MDREMUEwNDk5OTI3AA==\",\"timestamp\":\"1768112393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:08+05:30"} [2026-01-11 11:50:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEODE4MDREMUEwNDk5OTI3AA== [2026-01-11 11:50:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:20:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzM0JEM0RDOTBDQTU2QkQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzM0JEM0RDOTBDQTU2QkQ2AA==", "timestamp": "1768112408", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:50:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:50:10] [INFO] Sending instructions to 917202000200 [2026-01-11 11:50:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:50:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:50:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d91ac2f8fc4453184aa1d30361c2568", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:50:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4M0Q0NzFGMDFGOUQxNjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4M0Q0NzFGMDFGOUQxNjg4AA==\",\"timestamp\":\"1768112398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:10+05:30"} [2026-01-11 11:50:11] [DEBUG] Ignoring event: delivered [2026-01-11 11:50:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4M0Q0NzFGMDFGOUQxNjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4M0Q0NzFGMDFGOUQxNjg4AA==\",\"timestamp\":\"1768112398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:10+05:30"} [2026-01-11 11:50:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4M0Q0NzFGMDFGOUQxNjg4AA== [2026-01-11 11:50:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyQTVDNzE4MTU4MUNERDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyQTVDNzE4MTU4MUNERDQ1AA==\",\"timestamp\":\"1768112403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:14+05:30"} [2026-01-11 11:50:15] [DEBUG] Ignoring event: delivered [2026-01-11 11:50:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzM0JEM0RDOTBDQTU2QkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzM0JEM0RDOTBDQTU2QkQ2AA==\",\"timestamp\":\"1768112408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:15+05:30"} [2026-01-11 11:50:16] [DEBUG] Ignoring event: delivered [2026-01-11 11:50:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzM0JEM0RDOTBDQTU2QkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzM0JEM0RDOTBDQTU2QkQ2AA==\",\"timestamp\":\"1768112408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:15+05:30"} [2026-01-11 11:50:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzM0JEM0RDOTBDQTU2QkQ2AA== [2026-01-11 11:50:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:20:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MEU0QzI3MjRCMEJEOTVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MEU0QzI3MjRCMEJEOTVGAA==", "timestamp": "1768112416", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:50:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:50:17] [INFO] Sending instructions to 917202000200 [2026-01-11 11:50:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:50:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:50:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44b6116da4764d0294605cd4dfde03f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:50:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyQTVDNzE4MTU4MUNERDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyQTVDNzE4MTU4MUNERDQ1AA==\",\"timestamp\":\"1768112403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:17+05:30"} [2026-01-11 11:50:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyQTVDNzE4MTU4MUNERDQ1AA== [2026-01-11 11:50:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MEU0QzI3MjRCMEJEOTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MEU0QzI3MjRCMEJEOTVGAA==\",\"timestamp\":\"1768112416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:21+05:30"} [2026-01-11 11:50:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MEU0QzI3MjRCMEJEOTVGAA== [2026-01-11 11:50:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:20:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxM0I3NDVGMTRBMjg5ODJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxM0I3NDVGMTRBMjg5ODJBAA==", "timestamp": "1768112421", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:50:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:50:23] [INFO] Sending instructions to 917202000200 [2026-01-11 11:50:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:50:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:50:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61067e9609d34b66af0bd041c28938fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:50:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MEU0QzI3MjRCMEJEOTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MEU0QzI3MjRCMEJEOTVGAA==\",\"timestamp\":\"1768112416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:23+05:30"} [2026-01-11 11:50:24] [DEBUG] Ignoring event: delivered [2026-01-11 11:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxM0I3NDVGMTRBMjg5ODJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxM0I3NDVGMTRBMjg5ODJBAA==\",\"timestamp\":\"1768112421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:24+05:30"} [2026-01-11 11:50:25] [DEBUG] Ignoring event: delivered [2026-01-11 11:50:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxM0I3NDVGMTRBMjg5ODJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxM0I3NDVGMTRBMjg5ODJBAA==\",\"timestamp\":\"1768112421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:50:29+05:30"} [2026-01-11 11:50:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxM0I3NDVGMTRBMjg5ODJBAA== [2026-01-11 11:50:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:20:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUwOEEyNzBCNkVCRjUzQkVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUwOEEyNzBCNkVCRjUzQkVFAA==", "timestamp": "1768112457", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:50:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:50:59] [INFO] Sending instructions to 917202000200 [2026-01-11 11:50:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:50:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:50:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71065b0ee9ea427cb98bcdb4f5892f7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:51:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUwOEEyNzBCNkVCRjUzQkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUwOEEyNzBCNkVCRjUzQkVFAA==\",\"timestamp\":\"1768112457\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:51:00+05:30"} [2026-01-11 11:51:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUwOEEyNzBCNkVCRjUzQkVFAA== [2026-01-11 11:51:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:21:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFMTM4MzgwRjM4MDEzRTIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFMTM4MzgwRjM4MDEzRTIyAA==", "timestamp": "1768112462", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:51:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:51:04] [INFO] Sending instructions to 917202000200 [2026-01-11 11:51:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:51:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:51:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c63c149fa1c46a3bb7ec67c865c2587", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:51:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:50:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUwOEEyNzBCNkVCRjUzQkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUwOEEyNzBCNkVCRjUzQkVFAA==\",\"timestamp\":\"1768112457\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:51:04+05:30"} [2026-01-11 11:51:04] [DEBUG] Ignoring event: delivered [2026-01-11 11:51:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFMTM4MzgwRjM4MDEzRTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFMTM4MzgwRjM4MDEzRTIyAA==\",\"timestamp\":\"1768112462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:51:12+05:30"} [2026-01-11 11:51:13] [DEBUG] Ignoring event: delivered [2026-01-11 11:51:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFMTM4MzgwRjM4MDEzRTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFMTM4MzgwRjM4MDEzRTIyAA==\",\"timestamp\":\"1768112462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:51:13+05:30"} [2026-01-11 11:51:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFMTM4MzgwRjM4MDEzRTIyAA== [2026-01-11 11:51:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:21:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxMjU2MDc2Q0VGMEIzRDQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxMjU2MDc2Q0VGMEIzRDQ2AA==", "timestamp": "1768112498", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:51:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:51:40] [INFO] Sending instructions to 917202000200 [2026-01-11 11:51:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:51:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:51:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "815ed0c0e272412f8972d46b247ffcf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:51:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:21:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFODJBNEE5RDUyNTAyOTZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFODJBNEE5RDUyNTAyOTZEAA==", "timestamp": "1768112504", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:51:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:51:45] [INFO] Sending instructions to 917202000200 [2026-01-11 11:51:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:51:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:51:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "920468aaae934cb88247d2f1640ea48d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:51:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxMjU2MDc2Q0VGMEIzRDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxMjU2MDc2Q0VGMEIzRDQ2AA==\",\"timestamp\":\"1768112498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:51:48+05:30"} [2026-01-11 11:51:49] [DEBUG] Ignoring event: delivered [2026-01-11 11:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFODJBNEE5RDUyNTAyOTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFODJBNEE5RDUyNTAyOTZEAA==\",\"timestamp\":\"1768112504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:51:49+05:30"} [2026-01-11 11:51:49] [DEBUG] Ignoring event: delivered [2026-01-11 11:51:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:21:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGNDIzMEVDMzA2NjlGMTdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGNDIzMEVDMzA2NjlGMTdEAA==", "timestamp": "1768112509", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:51:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:51:51] [INFO] Sending instructions to 917202000200 [2026-01-11 11:51:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:51:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:51:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42b9c86645dc49a381c27490757b5a20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:51:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFODJBNEE5RDUyNTAyOTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFODJBNEE5RDUyNTAyOTZEAA==\",\"timestamp\":\"1768112504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:51:52+05:30"} [2026-01-11 11:51:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFODJBNEE5RDUyNTAyOTZEAA== [2026-01-11 11:51:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:51:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxMjU2MDc2Q0VGMEIzRDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxMjU2MDc2Q0VGMEIzRDQ2AA==\",\"timestamp\":\"1768112498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:51:53+05:30"} [2026-01-11 11:51:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxMjU2MDc2Q0VGMEIzRDQ2AA== [2026-01-11 11:51:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGNDIzMEVDMzA2NjlGMTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGNDIzMEVDMzA2NjlGMTdEAA==\",\"timestamp\":\"1768112509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:51:55+05:30"} [2026-01-11 11:51:57] [DEBUG] Ignoring event: delivered [2026-01-11 11:52:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGNDIzMEVDMzA2NjlGMTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGNDIzMEVDMzA2NjlGMTdEAA==\",\"timestamp\":\"1768112509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:52:02+05:30"} [2026-01-11 11:52:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RGNDIzMEVDMzA2NjlGMTdEAA== [2026-01-11 11:52:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:22:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyRDM0NDlERTlCM0Q2OEMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyRDM0NDlERTlCM0Q2OEMxAA==", "timestamp": "1768112546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:52:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:52:27] [INFO] Sending instructions to 917202000200 [2026-01-11 11:52:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:52:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:52:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6d8b13ef0394e7f8559a6554297f44c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:52:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:22:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDMkFDNkNBN0Q3NzIxOTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDMkFDNkNBN0Q3NzIxOTI5AA==", "timestamp": "1768112551", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:52:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:52:33] [INFO] Sending instructions to 917202000200 [2026-01-11 11:52:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:52:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:52:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45bb15afb36a42a1a60e08950e28a33f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:52:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:22:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4RjE3MkVBMkNDOURDMjJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4RjE3MkVBMkNDOURDMjJCAA==", "timestamp": "1768112556", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:52:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:52:38] [INFO] Sending instructions to 917202000200 [2026-01-11 11:52:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:52:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:52:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f762a88ee6f348408429a59d76cff014", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:52:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDMkFDNkNBN0Q3NzIxOTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDMkFDNkNBN0Q3NzIxOTI5AA==\",\"timestamp\":\"1768112551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:52:37+05:30"} [2026-01-11 11:52:38] [DEBUG] Ignoring event: delivered [2026-01-11 11:52:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:52:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyRDM0NDlERTlCM0Q2OEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyRDM0NDlERTlCM0Q2OEMxAA==\",\"timestamp\":\"1768112546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:52:39+05:30"} [2026-01-11 11:52:40] [DEBUG] Ignoring event: delivered [2026-01-11 11:52:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:52:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyRDM0NDlERTlCM0Q2OEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyRDM0NDlERTlCM0Q2OEMxAA==\",\"timestamp\":\"1768112546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:52:39+05:30"} [2026-01-11 11:52:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyRDM0NDlERTlCM0Q2OEMxAA== [2026-01-11 11:52:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:52:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4RjE3MkVBMkNDOURDMjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4RjE3MkVBMkNDOURDMjJCAA==\",\"timestamp\":\"1768112556\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:52:39+05:30"} [2026-01-11 11:52:40] [DEBUG] Ignoring event: delivered [2026-01-11 11:52:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:52:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDMkFDNkNBN0Q3NzIxOTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDMkFDNkNBN0Q3NzIxOTI5AA==\",\"timestamp\":\"1768112551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:52:39+05:30"} [2026-01-11 11:52:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDMkFDNkNBN0Q3NzIxOTI5AA== [2026-01-11 11:52:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:22:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDFEODI5NTEwRTU1MjY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDFEODI5NTEwRTU1MjY3AA==", "timestamp": "1768112562", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:52:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:52:43] [INFO] Sending instructions to 917202000200 [2026-01-11 11:52:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:52:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:52:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d390f4b1fd894f9da9a27603fce57038", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:52:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:52:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4RjE3MkVBMkNDOURDMjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4RjE3MkVBMkNDOURDMjJCAA==\",\"timestamp\":\"1768112556\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:52:45+05:30"} [2026-01-11 11:52:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4RjE3MkVBMkNDOURDMjJCAA== [2026-01-11 11:52:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDFEODI5NTEwRTU1MjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDFEODI5NTEwRTU1MjY3AA==\",\"timestamp\":\"1768112562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:52:47+05:30"} [2026-01-11 11:52:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDFEODI5NTEwRTU1MjY3AA== [2026-01-11 11:52:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDFEODI5NTEwRTU1MjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDFEODI5NTEwRTU1MjY3AA==\",\"timestamp\":\"1768112562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:52:47+05:30"} [2026-01-11 11:52:48] [DEBUG] Ignoring event: delivered [2026-01-11 11:53:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:23:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDQkQ0RUFGRjAwMDNFRTk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDQkQ0RUFGRjAwMDNFRTk1AA==", "timestamp": "1768112598", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:53:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:53:20] [INFO] Sending instructions to 917202000200 [2026-01-11 11:53:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:53:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:53:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26af8a457b7f49d1be789d0046a44015", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:53:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:23:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCMjgwQzM5REU4MTQ1MTg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCMjgwQzM5REU4MTQ1MTg2AA==", "timestamp": "1768112603", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:53:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:53:25] [INFO] Sending instructions to 917202000200 [2026-01-11 11:53:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:53:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:53:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d6ca59788924e238ebb433e791a0507", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDQkQ0RUFGRjAwMDNFRTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDQkQ0RUFGRjAwMDNFRTk1AA==\",\"timestamp\":\"1768112598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:25+05:30"} [2026-01-11 11:53:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDQkQ0RUFGRjAwMDNFRTk1AA== [2026-01-11 11:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDQkQ0RUFGRjAwMDNFRTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDQkQ0RUFGRjAwMDNFRTk1AA==\",\"timestamp\":\"1768112598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:25+05:30"} [2026-01-11 11:53:26] [DEBUG] Ignoring event: delivered [2026-01-11 11:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCMjgwQzM5REU4MTQ1MTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCMjgwQzM5REU4MTQ1MTg2AA==\",\"timestamp\":\"1768112603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:25+05:30"} [2026-01-11 11:53:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCMjgwQzM5REU4MTQ1MTg2AA== [2026-01-11 11:53:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:23:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2OUMyQjA1NTA1QzJDRjU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2OUMyQjA1NTA1QzJDRjU2AA==", "timestamp": "1768112609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:53:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:53:30] [INFO] Sending instructions to 917202000200 [2026-01-11 11:53:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:53:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:53:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f5e9f95ba0c45f8a44b661e3386aac8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCMjgwQzM5REU4MTQ1MTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCMjgwQzM5REU4MTQ1MTg2AA==\",\"timestamp\":\"1768112603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:31+05:30"} [2026-01-11 11:53:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2OUMyQjA1NTA1QzJDRjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2OUMyQjA1NTA1QzJDRjU2AA==\",\"timestamp\":\"1768112609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:32+05:30"} [2026-01-11 11:53:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2OUMyQjA1NTA1QzJDRjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2OUMyQjA1NTA1QzJDRjU2AA==\",\"timestamp\":\"1768112609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:32+05:30"} [2026-01-11 11:53:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA2OUMyQjA1NTA1QzJDRjU2AA== [2026-01-11 11:53:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:23:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2NThGODg1MDgwM0FCQTQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2NThGODg1MDgwM0FCQTQ1AA==", "timestamp": "1768112613", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:53:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:53:35] [INFO] Sending instructions to 917202000200 [2026-01-11 11:53:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:53:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:53:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42b2edcd6fc94f6bafc22a4fc951d14a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:53:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2NThGODg1MDgwM0FCQTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2NThGODg1MDgwM0FCQTQ1AA==\",\"timestamp\":\"1768112613\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:38+05:30"} [2026-01-11 11:53:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2NThGODg1MDgwM0FCQTQ1AA== [2026-01-11 11:53:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:23:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQjQ0RDU5OURGODg3QkU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQjQ0RDU5OURGODg3QkU2AA==", "timestamp": "1768112619", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:53:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:53:40] [INFO] Sending instructions to 917202000200 [2026-01-11 11:53:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:53:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:53:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d99a2d4c65f4e98abb0efce394498d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:53:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQjQ0RDU5OURGODg3QkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQjQ0RDU5OURGODg3QkU2AA==\",\"timestamp\":\"1768112619\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:45+05:30"} [2026-01-11 11:53:46] [DEBUG] Ignoring event: delivered [2026-01-11 11:53:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2NThGODg1MDgwM0FCQTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2NThGODg1MDgwM0FCQTQ1AA==\",\"timestamp\":\"1768112613\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:44+05:30"} [2026-01-11 11:53:46] [DEBUG] Ignoring event: delivered [2026-01-11 11:53:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQjQ0RDU5OURGODg3QkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQjQ0RDU5OURGODg3QkU2AA==\",\"timestamp\":\"1768112619\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:53:44+05:30"} [2026-01-11 11:53:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBQjQ0RDU5OURGODg3QkU2AA== [2026-01-11 11:54:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:24:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTJGQzc0NzFDOTkwOTg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTJGQzc0NzFDOTkwOTg2AA==", "timestamp": "1768112655", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:54:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:54:16] [INFO] Sending instructions to 917202000200 [2026-01-11 11:54:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:54:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:54:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f59a233948f2419ab2e096fc6635e9f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:54:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:24:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk1RTI1RkU2NDFBMzFBRTM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk1RTI1RkU2NDFBMzFBRTM3AA==", "timestamp": "1768112660", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:54:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:54:22] [INFO] Sending instructions to 917202000200 [2026-01-11 11:54:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:54:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:54:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48f38422187346dd8e1403ce69cfdd8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:54:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTJGQzc0NzFDOTkwOTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTJGQzc0NzFDOTkwOTg2AA==\",\"timestamp\":\"1768112655\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:54:22+05:30"} [2026-01-11 11:54:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTJGQzc0NzFDOTkwOTg2AA== [2026-01-11 11:54:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTJGQzc0NzFDOTkwOTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyOTJGQzc0NzFDOTkwOTg2AA==\",\"timestamp\":\"1768112655\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:54:24+05:30"} [2026-01-11 11:54:24] [DEBUG] Ignoring event: delivered [2026-01-11 11:54:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk1RTI1RkU2NDFBMzFBRTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk1RTI1RkU2NDFBMzFBRTM3AA==\",\"timestamp\":\"1768112660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:54:24+05:30"} [2026-01-11 11:54:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk1RTI1RkU2NDFBMzFBRTM3AA== [2026-01-11 11:54:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:24:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyRjlCOTUyNDFCMDlGQzcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyRjlCOTUyNDFCMDlGQzcyAA==", "timestamp": "1768112665", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:54:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:54:27] [INFO] Sending instructions to 917202000200 [2026-01-11 11:54:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:54:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:54:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a509975733b4ab88afc79d79e067809", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:54:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:54:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyRjlCOTUyNDFCMDlGQzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyRjlCOTUyNDFCMDlGQzcyAA==\",\"timestamp\":\"1768112665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:54:30+05:30"} [2026-01-11 11:54:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyRjlCOTUyNDFCMDlGQzcyAA== [2026-01-11 11:54:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk1RTI1RkU2NDFBMzFBRTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk1RTI1RkU2NDFBMzFBRTM3AA==\",\"timestamp\":\"1768112660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:54:30+05:30"} [2026-01-11 11:54:30] [DEBUG] Ignoring event: delivered [2026-01-11 11:54:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:54:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyRjlCOTUyNDFCMDlGQzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkyRjlCOTUyNDFCMDlGQzcyAA==\",\"timestamp\":\"1768112665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:54:30+05:30"} [2026-01-11 11:54:30] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5Nzc3MkY3OTAzQzUzM0NGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5Nzc3MkY3OTAzQzUzM0NGAA==", "timestamp": "1768112702", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:55:04] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:55:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85f9b831b57749acb4ede75e2af94505", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5Nzc3MkY3OTAzQzUzM0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5Nzc3MkY3OTAzQzUzM0NGAA==\",\"timestamp\":\"1768112702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:07+05:30"} [2026-01-11 11:55:08] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5Nzc3MkY3OTAzQzUzM0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5Nzc3MkY3OTAzQzUzM0NGAA==\",\"timestamp\":\"1768112702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:08+05:30"} [2026-01-11 11:55:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5Nzc3MkY3OTAzQzUzM0NGAA== [2026-01-11 11:55:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3OThGQTg2MEM2NDJEOTQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3OThGQTg2MEM2NDJEOTQ3AA==", "timestamp": "1768112707", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:55:09] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:55:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb2199a2e2ff43b3b77e5265d9091bdf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:55:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3OThGQTg2MEM2NDJEOTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3OThGQTg2MEM2NDJEOTQ3AA==\",\"timestamp\":\"1768112707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:10+05:30"} [2026-01-11 11:55:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3OThGQTg2MEM2NDJEOTQ3AA== [2026-01-11 11:55:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3OThGQTg2MEM2NDJEOTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3OThGQTg2MEM2NDJEOTQ3AA==\",\"timestamp\":\"1768112707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:16+05:30"} [2026-01-11 11:55:17] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRTQ1NUE2MUY4OTY3OUVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRTQ1NUE2MUY4OTY3OUVEAA==", "timestamp": "1768112715", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:55:17] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:55:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77d262b0b9194ea797320f87fb32765d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRTQ1NUE2MUY4OTY3OUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRTQ1NUE2MUY4OTY3OUVEAA==\",\"timestamp\":\"1768112715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:20+05:30"} [2026-01-11 11:55:20] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRTdBRDI5M0E0MjhENzI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRTdBRDI5M0E0MjhENzI4AA==", "timestamp": "1768112721", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:55:23] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:55:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fe67672dcc74be0adfc15ab5a136a87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:55:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRTQ1NUE2MUY4OTY3OUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRTQ1NUE2MUY4OTY3OUVEAA==\",\"timestamp\":\"1768112715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:23+05:30"} [2026-01-11 11:55:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRTQ1NUE2MUY4OTY3OUVEAA== [2026-01-11 11:55:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRTdBRDI5M0E0MjhENzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRTdBRDI5M0E0MjhENzI4AA==\",\"timestamp\":\"1768112721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:24+05:30"} [2026-01-11 11:55:25] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1NkUzMTNFODFEMEVCNzZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1NkUzMTNFODFEMEVCNzZDAA==", "timestamp": "1768112728", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:55:30] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:55:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d2461eb476b45a2a72c679f6a3594d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRTdBRDI5M0E0MjhENzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRTdBRDI5M0E0MjhENzI4AA==\",\"timestamp\":\"1768112721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:30+05:30"} [2026-01-11 11:55:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRTdBRDI5M0E0MjhENzI4AA== [2026-01-11 11:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1NkUzMTNFODFEMEVCNzZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1NkUzMTNFODFEMEVCNzZDAA==\",\"timestamp\":\"1768112728\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:30+05:30"} [2026-01-11 11:55:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1NkUzMTNFODFEMEVCNzZDAA== [2026-01-11 11:55:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1NkUzMTNFODFEMEVCNzZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE1NkUzMTNFODFEMEVCNzZDAA==\",\"timestamp\":\"1768112728\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:30+05:30"} [2026-01-11 11:55:32] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1QTc2QTdFOUJBOTlCN0I4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1QTc2QTdFOUJBOTlCN0I4AA==", "timestamp": "1768112734", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:55:36] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:55:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd2fb2d0d7f548bfbf63b15e041ec920", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:55:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1MDgxM0RDOUVBQTRDRUZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1MDgxM0RDOUVBQTRDRUZFAA==", "timestamp": "1768112739", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:55:41] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:55:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec0a5692d2734a479345ba10a9da8a6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:55:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1QTc2QTdFOUJBOTlCN0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1QTc2QTdFOUJBOTlCN0I4AA==\",\"timestamp\":\"1768112734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:43+05:30"} [2026-01-11 11:55:44] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1MDgxM0RDOUVBQTRDRUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1MDgxM0RDOUVBQTRDRUZFAA==\",\"timestamp\":\"1768112739\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:43+05:30"} [2026-01-11 11:55:44] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1QTc2QTdFOUJBOTlCN0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1QTc2QTdFOUJBOTlCN0I4AA==\",\"timestamp\":\"1768112734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:43+05:30"} [2026-01-11 11:55:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM1QTc2QTdFOUJBOTlCN0I4AA== [2026-01-11 11:55:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1MDgxM0RDOUVBQTRDRUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1MDgxM0RDOUVBQTRDRUZFAA==\",\"timestamp\":\"1768112739\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:43+05:30"} [2026-01-11 11:55:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1MDgxM0RDOUVBQTRDRUZFAA== [2026-01-11 11:55:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2Q0UyRkJCRDdBMzI1MEZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2Q0UyRkJCRDdBMzI1MEZBAA==", "timestamp": "1768112746", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:55:48] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:55:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd0acdb7f3504b63ae35fff7bc6fed55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:55:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2Q0UyRkJCRDdBMzI1MEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2Q0UyRkJCRDdBMzI1MEZBAA==\",\"timestamp\":\"1768112746\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:52+05:30"} [2026-01-11 11:55:53] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNUNEMTkwOUZDMzMyQTk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNUNEMTkwOUZDMzMyQTk3AA==", "timestamp": "1768112752", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:55:54] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:55:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2aa2d05613c143b6a71d83f20ff254c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNUNEMTkwOUZDMzMyQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNUNEMTkwOUZDMzMyQTk3AA==\",\"timestamp\":\"1768112752\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:56+05:30"} [2026-01-11 11:55:57] [DEBUG] Ignoring event: delivered [2026-01-11 11:55:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2Q0UyRkJCRDdBMzI1MEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2Q0UyRkJCRDdBMzI1MEZBAA==\",\"timestamp\":\"1768112746\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:58+05:30"} [2026-01-11 11:55:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2Q0UyRkJCRDdBMzI1MEZBAA== [2026-01-11 11:55:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNUNEMTkwOUZDMzMyQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNUNEMTkwOUZDMzMyQTk3AA==\",\"timestamp\":\"1768112752\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:55:58+05:30"} [2026-01-11 11:55:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNUNEMTkwOUZDMzMyQTk3AA== [2026-01-11 11:55:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:25:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCOEJFOUY0RjRGMEE0MUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCOEJFOUY0RjRGMEE0MUFDAA==", "timestamp": "1768112758", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:55:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:55:59] [INFO] Sending instructions to 917202000200 [2026-01-11 11:55:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:55:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:56:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9568cc9b3c634cfeb1d962d00bd4c3b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:56:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCOEJFOUY0RjRGMEE0MUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCOEJFOUY0RjRGMEE0MUFDAA==\",\"timestamp\":\"1768112758\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:56:04+05:30"} [2026-01-11 11:56:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCOEJFOUY0RjRGMEE0MUFDAA== [2026-01-11 11:56:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:26:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QkZFRTIwQjFCNEE1Q0UwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QkZFRTIwQjFCNEE1Q0UwAA==", "timestamp": "1768112764", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:56:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:56:06] [INFO] Sending instructions to 917202000200 [2026-01-11 11:56:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:56:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:56:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1ae88d8678f44d2a18f03daf7b8ba9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:56:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:55:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCOEJFOUY0RjRGMEE0MUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlCOEJFOUY0RjRGMEE0MUFDAA==\",\"timestamp\":\"1768112758\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:56:06+05:30"} [2026-01-11 11:56:07] [DEBUG] Ignoring event: delivered [2026-01-11 11:56:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:26:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QUVEQzkwMTdCNDdCMzhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QUVEQzkwMTdCNDdCMzhDAA==", "timestamp": "1768112769", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:56:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:56:11] [INFO] Sending instructions to 917202000200 [2026-01-11 11:56:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:56:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:56:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89de5af9a63242c581b6b5b925f3bef8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:56:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:56:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QkZFRTIwQjFCNEE1Q0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QkZFRTIwQjFCNEE1Q0UwAA==\",\"timestamp\":\"1768112764\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:56:11+05:30"} [2026-01-11 11:56:12] [DEBUG] Ignoring event: delivered [2026-01-11 11:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:56:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QkZFRTIwQjFCNEE1Q0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QkZFRTIwQjFCNEE1Q0UwAA==\",\"timestamp\":\"1768112764\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:56:12+05:30"} [2026-01-11 11:56:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM3QkZFRTIwQjFCNEE1Q0UwAA== [2026-01-11 11:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QUVEQzkwMTdCNDdCMzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QUVEQzkwMTdCNDdCMzhDAA==\",\"timestamp\":\"1768112769\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:56:12+05:30"} [2026-01-11 11:56:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QUVEQzkwMTdCNDdCMzhDAA== [2026-01-11 11:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QUVEQzkwMTdCNDdCMzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QUVEQzkwMTdCNDdCMzhDAA==\",\"timestamp\":\"1768112769\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:56:12+05:30"} [2026-01-11 11:56:13] [DEBUG] Ignoring event: delivered [2026-01-11 11:56:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:26:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFQ0I1MjA0REZGNTg4REFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFQ0I1MjA0REZGNTg4REFBAA==", "timestamp": "1768112805", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:56:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:56:46] [INFO] Sending instructions to 917202000200 [2026-01-11 11:56:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:56:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:56:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db45fe5c1c244697991985b80f25a44b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFQ0I1MjA0REZGNTg4REFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFQ0I1MjA0REZGNTg4REFBAA==\",\"timestamp\":\"1768112805\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:56:50+05:30"} [2026-01-11 11:56:51] [DEBUG] Ignoring event: delivered [2026-01-11 11:56:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:26:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0QjI2NUQ2QjNFNzgzNTdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0QjI2NUQ2QjNFNzgzNTdEAA==", "timestamp": "1768112810", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:56:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:56:51] [INFO] Sending instructions to 917202000200 [2026-01-11 11:56:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:56:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:56:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec5effa3b847471fb65422f583633c55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:56:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFQ0I1MjA0REZGNTg4REFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFQ0I1MjA0REZGNTg4REFBAA==\",\"timestamp\":\"1768112805\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:56:51+05:30"} [2026-01-11 11:56:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFQ0I1MjA0REZGNTg4REFBAA== [2026-01-11 11:56:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0QjI2NUQ2QjNFNzgzNTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0QjI2NUQ2QjNFNzgzNTdEAA==\",\"timestamp\":\"1768112810\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:56:56+05:30"} [2026-01-11 11:56:56] [DEBUG] Ignoring event: delivered [2026-01-11 11:57:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0QjI2NUQ2QjNFNzgzNTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0QjI2NUQ2QjNFNzgzNTdEAA==\",\"timestamp\":\"1768112810\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:57:03+05:30"} [2026-01-11 11:57:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0QjI2NUQ2QjNFNzgzNTdEAA== [2026-01-11 11:57:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:27:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3NjM1RDFEQkREQTYzNUFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3NjM1RDFEQkREQTYzNUFDAA==", "timestamp": "1768112846", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:57:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:57:27] [INFO] Sending instructions to 917202000200 [2026-01-11 11:57:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:57:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:57:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c07929c2d61c4173bcf7f9ebb3061053", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:57:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3NjM1RDFEQkREQTYzNUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3NjM1RDFEQkREQTYzNUFDAA==\",\"timestamp\":\"1768112846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:57:28+05:30"} [2026-01-11 11:57:29] [DEBUG] Ignoring event: delivered [2026-01-11 11:57:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3NjM1RDFEQkREQTYzNUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3NjM1RDFEQkREQTYzNUFDAA==\",\"timestamp\":\"1768112846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:57:30+05:30"} [2026-01-11 11:57:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3NjM1RDFEQkREQTYzNUFDAA== [2026-01-11 11:57:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:27:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBQkI1Q0E0MDgzODlDODk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBQkI1Q0E0MDgzODlDODk5AA==", "timestamp": "1768112851", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:57:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:57:33] [INFO] Sending instructions to 917202000200 [2026-01-11 11:57:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:57:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:57:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBQkI1Q0E0MDgzODlDODk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBQkI1Q0E0MDgzODlDODk5AA==\",\"timestamp\":\"1768112851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:57:33+05:30"} [2026-01-11 11:57:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBQkI1Q0E0MDgzODlDODk5AA== [2026-01-11 11:57:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bba41604535434c8b44148ebd9512a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:57:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBQkI1Q0E0MDgzODlDODk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBQkI1Q0E0MDgzODlDODk5AA==\",\"timestamp\":\"1768112851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:57:33+05:30"} [2026-01-11 11:57:34] [DEBUG] Ignoring event: delivered [2026-01-11 11:57:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:27:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMTU0M0UwMzZBMDU1QTFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMTU0M0UwMzZBMDU1QTFGAA==", "timestamp": "1768112856", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:57:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:57:38] [INFO] Sending instructions to 917202000200 [2026-01-11 11:57:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:57:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:57:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f969075f7714c649389acad548f8c72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:57:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMTU0M0UwMzZBMDU1QTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMTU0M0UwMzZBMDU1QTFGAA==\",\"timestamp\":\"1768112856\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:57:38+05:30"} [2026-01-11 11:57:39] [DEBUG] Ignoring event: delivered [2026-01-11 11:57:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMTU0M0UwMzZBMDU1QTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMTU0M0UwMzZBMDU1QTFGAA==\",\"timestamp\":\"1768112856\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:57:44+05:30"} [2026-01-11 11:57:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMTU0M0UwMzZBMDU1QTFGAA== [2026-01-11 11:58:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:28:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFMEU4NjYwNTY1M0YyMTY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFMEU4NjYwNTY1M0YyMTY2AA==", "timestamp": "1768112892", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:58:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:58:14] [INFO] Sending instructions to 917202000200 [2026-01-11 11:58:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:58:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:58:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06692700b72c4e1babd71714aa714c20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:58:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:58:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFMEU4NjYwNTY1M0YyMTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFMEU4NjYwNTY1M0YyMTY2AA==\",\"timestamp\":\"1768112892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:58:15+05:30"} [2026-01-11 11:58:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFMEU4NjYwNTY1M0YyMTY2AA== [2026-01-11 11:58:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:58:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFMEU4NjYwNTY1M0YyMTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFMEU4NjYwNTY1M0YyMTY2AA==\",\"timestamp\":\"1768112892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:58:15+05:30"} [2026-01-11 11:58:16] [DEBUG] Ignoring event: delivered [2026-01-11 11:58:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:28:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxMDdFNjlBQjVGM0Y5MjA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxMDdFNjlBQjVGM0Y5MjA0AA==", "timestamp": "1768112897", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:58:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:58:19] [INFO] Sending instructions to 917202000200 [2026-01-11 11:58:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:58:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:58:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca3f69ab5aea4f7c976e80328f4d0f89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:58:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:58:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxMDdFNjlBQjVGM0Y5MjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxMDdFNjlBQjVGM0Y5MjA0AA==\",\"timestamp\":\"1768112897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:58:23+05:30"} [2026-01-11 11:58:24] [DEBUG] Ignoring event: delivered [2026-01-11 11:58:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:58:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxMDdFNjlBQjVGM0Y5MjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxMDdFNjlBQjVGM0Y5MjA0AA==\",\"timestamp\":\"1768112897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:58:24+05:30"} [2026-01-11 11:58:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxMDdFNjlBQjVGM0Y5MjA0AA== [2026-01-11 11:58:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:28:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QUUwOEY4RDEyNjg3QkExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QUUwOEY4RDEyNjg3QkExAA==", "timestamp": "1768112902", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:58:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:58:24] [INFO] Sending instructions to 917202000200 [2026-01-11 11:58:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:58:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:58:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b4292ec02aa4f69a582d0849a2634c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:58:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:58:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QUUwOEY4RDEyNjg3QkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QUUwOEY4RDEyNjg3QkExAA==\",\"timestamp\":\"1768112902\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:58:30+05:30"} [2026-01-11 11:58:30] [DEBUG] Ignoring event: delivered [2026-01-11 11:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:58:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QUUwOEY4RDEyNjg3QkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QUUwOEY4RDEyNjg3QkExAA==\",\"timestamp\":\"1768112902\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:58:32+05:30"} [2026-01-11 11:58:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QUUwOEY4RDEyNjg3QkExAA== [2026-01-11 11:59:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:29:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOEVDNjg3MkMwODRENUVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOEVDNjg3MkMwODRENUVDAA==", "timestamp": "1768112939", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:59:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:59:01] [INFO] Sending instructions to 917202000200 [2026-01-11 11:59:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:59:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:59:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2ab83093c7449ad9e16a0b9a46d6769", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:59:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:29:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QzdDREIzMjFENDg3QzY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QzdDREIzMjFENDg3QzY1AA==", "timestamp": "1768112944", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:59:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:59:06] [INFO] Sending instructions to 917202000200 [2026-01-11 11:59:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:59:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:59:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ec11bad8b594f4fb8cacf78ca58b468", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:59:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOEVDNjg3MkMwODRENUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOEVDNjg3MkMwODRENUVDAA==\",\"timestamp\":\"1768112939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:08+05:30"} [2026-01-11 11:59:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:59:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QzdDREIzMjFENDg3QzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QzdDREIzMjFENDg3QzY1AA==\",\"timestamp\":\"1768112944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:08+05:30"} [2026-01-11 11:59:09] [DEBUG] Ignoring event: delivered [2026-01-11 11:59:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOEVDNjg3MkMwODRENUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOEVDNjg3MkMwODRENUVDAA==\",\"timestamp\":\"1768112939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:08+05:30"} [2026-01-11 11:59:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEOEVDNjg3MkMwODRENUVDAA== [2026-01-11 11:59:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:29:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4Q0EzRTJBQjIyNkU2QURGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4Q0EzRTJBQjIyNkU2QURGAA==", "timestamp": "1768112949", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:59:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:59:11] [INFO] Sending instructions to 917202000200 [2026-01-11 11:59:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:59:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:59:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "291eee9913794b85a6542473976feb69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QzdDREIzMjFENDg3QzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QzdDREIzMjFENDg3QzY1AA==\",\"timestamp\":\"1768112944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:11+05:30"} [2026-01-11 11:59:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QzdDREIzMjFENDg3QzY1AA== [2026-01-11 11:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2NTJFNDBEQ0VFRTE4NEJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2NTJFNDBEQ0VFRTE4NEJDAA==", "timestamp": "1768112954", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:59:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:59:16] [INFO] Sending instructions to 917202000200 [2026-01-11 11:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:59:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fc79e36f5ea43f180340604a50677a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:59:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4Q0EzRTJBQjIyNkU2QURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4Q0EzRTJBQjIyNkU2QURGAA==\",\"timestamp\":\"1768112949\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:16+05:30"} [2026-01-11 11:59:17] [DEBUG] Ignoring event: delivered [2026-01-11 11:59:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2NTJFNDBEQ0VFRTE4NEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2NTJFNDBEQ0VFRTE4NEJDAA==\",\"timestamp\":\"1768112954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:16+05:30"} [2026-01-11 11:59:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2NTJFNDBEQ0VFRTE4NEJDAA== [2026-01-11 11:59:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2NTJFNDBEQ0VFRTE4NEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2NTJFNDBEQ0VFRTE4NEJDAA==\",\"timestamp\":\"1768112954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:16+05:30"} [2026-01-11 11:59:18] [DEBUG] Ignoring event: delivered [2026-01-11 11:59:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4Q0EzRTJBQjIyNkU2QURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4Q0EzRTJBQjIyNkU2QURGAA==\",\"timestamp\":\"1768112949\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:16+05:30"} [2026-01-11 11:59:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4Q0EzRTJBQjIyNkU2QURGAA== [2026-01-11 11:59:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:29:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NkE3OTQxNjlDMDVDNjg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NkE3OTQxNjlDMDVDNjg1AA==", "timestamp": "1768112990", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:59:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 11:59:52] [INFO] Sending instructions to 917202000200 [2026-01-11 11:59:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:59:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:59:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0346b85101b24a40b2e3a3cb745c091b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:59:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:29:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MjJBNTQ1RDI1MURFNzAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MjJBNTQ1RDI1MURFNzAyAA==", "timestamp": "1768112996", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 11:59:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 11:59:57] [INFO] Sending instructions to 917202000200 [2026-01-11 11:59:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 11:59:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 11:59:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "702f0a47733844bf9b1eb627255e30a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 11:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NkE3OTQxNjlDMDVDNjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NkE3OTQxNjlDMDVDNjg1AA==\",\"timestamp\":\"1768112990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:58+05:30"} [2026-01-11 11:59:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NkE3OTQxNjlDMDVDNjg1AA== [2026-01-11 11:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MjJBNTQ1RDI1MURFNzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MjJBNTQ1RDI1MURFNzAyAA==\",\"timestamp\":\"1768112996\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:58+05:30"} [2026-01-11 11:59:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MjJBNTQ1RDI1MURFNzAyAA== [2026-01-11 11:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NkE3OTQxNjlDMDVDNjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NkE3OTQxNjlDMDVDNjg1AA==\",\"timestamp\":\"1768112990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:58+05:30"} [2026-01-11 11:59:59] [DEBUG] Ignoring event: delivered [2026-01-11 11:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T11:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MjJBNTQ1RDI1MURFNzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MjJBNTQ1RDI1MURFNzAyAA==\",\"timestamp\":\"1768112996\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T11:59:58+05:30"} [2026-01-11 11:59:59] [DEBUG] Ignoring event: delivered [2026-01-11 12:00:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:30:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3NjQ1OTdBQjk0RkQwMzdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3NjQ1OTdBQjk0RkQwMzdEAA==", "timestamp": "1768113001", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:00:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:00:04] [INFO] Sending instructions to 917202000200 [2026-01-11 12:00:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:00:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:00:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99cad2b5774e4194b59b1c4534f02bde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:00:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3NjQ1OTdBQjk0RkQwMzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3NjQ1OTdBQjk0RkQwMzdEAA==\",\"timestamp\":\"1768113001\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:00:11+05:30"} [2026-01-11 12:00:12] [DEBUG] Ignoring event: delivered [2026-01-11 12:00:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3NjQ1OTdBQjk0RkQwMzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3NjQ1OTdBQjk0RkQwMzdEAA==\",\"timestamp\":\"1768113001\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:00:12+05:30"} [2026-01-11 12:00:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3NjQ1OTdBQjk0RkQwMzdEAA== [2026-01-11 12:00:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:30:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNzIxRkEwQThDNDFFQTk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNzIxRkEwQThDNDFFQTk0AA==", "timestamp": "1768113038", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:00:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:00:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:00:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:00:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:00:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e784d319534b42ca9607faf0f3b710d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:00:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:00:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNzIxRkEwQThDNDFFQTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNzIxRkEwQThDNDFFQTk0AA==\",\"timestamp\":\"1768113038\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:00:42+05:30"} [2026-01-11 12:00:43] [DEBUG] Ignoring event: delivered [2026-01-11 12:00:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:00:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNzIxRkEwQThDNDFFQTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNzIxRkEwQThDNDFFQTk0AA==\",\"timestamp\":\"1768113038\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:00:42+05:30"} [2026-01-11 12:00:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNzIxRkEwQThDNDFFQTk0AA== [2026-01-11 12:00:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:30:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBM0Q2MkY1MjBEMzVEREQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBM0Q2MkY1MjBEMzVEREQ3AA==", "timestamp": "1768113044", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:00:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:00:45] [INFO] Sending instructions to 917202000200 [2026-01-11 12:00:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:00:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:00:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "465c2f4ae4fb427ba6873a2e8dba972a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:00:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBM0Q2MkY1MjBEMzVEREQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBM0Q2MkY1MjBEMzVEREQ3AA==\",\"timestamp\":\"1768113044\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:00:46+05:30"} [2026-01-11 12:00:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBM0Q2MkY1MjBEMzVEREQ3AA== [2026-01-11 12:00:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:30:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwOTVBQTZDQ0IyNENEN0RBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwOTVBQTZDQ0IyNENEN0RBAA==", "timestamp": "1768113049", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:00:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:00:51] [INFO] Sending instructions to 917202000200 [2026-01-11 12:00:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:00:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:00:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7c117c069204f78a9423d4ae6aa7014", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBM0Q2MkY1MjBEMzVEREQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNBM0Q2MkY1MjBEMzVEREQ3AA==\",\"timestamp\":\"1768113044\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:00:53+05:30"} [2026-01-11 12:00:54] [DEBUG] Ignoring event: delivered [2026-01-11 12:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwOTVBQTZDQ0IyNENEN0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwOTVBQTZDQ0IyNENEN0RBAA==\",\"timestamp\":\"1768113049\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:00:53+05:30"} [2026-01-11 12:00:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwOTVBQTZDQ0IyNENEN0RBAA== [2026-01-11 12:00:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwOTVBQTZDQ0IyNENEN0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwOTVBQTZDQ0IyNENEN0RBAA==\",\"timestamp\":\"1768113049\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:00:56+05:30"} [2026-01-11 12:00:57] [DEBUG] Ignoring event: delivered [2026-01-11 12:01:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:31:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEREREMEJFRkIxNjVCRDUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEREREMEJFRkIxNjVCRDUyAA==", "timestamp": "1768113086", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:01:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:01:27] [INFO] Sending instructions to 917202000200 [2026-01-11 12:01:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:01:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:01:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73302f5c2f164468acd90db104a3a585", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:01:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEREREMEJFRkIxNjVCRDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEREREMEJFRkIxNjVCRDUyAA==\",\"timestamp\":\"1768113086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:01:33+05:30"} [2026-01-11 12:01:34] [DEBUG] Ignoring event: delivered [2026-01-11 12:01:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEREREMEJFRkIxNjVCRDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEREREMEJFRkIxNjVCRDUyAA==\",\"timestamp\":\"1768113086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:01:33+05:30"} [2026-01-11 12:01:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEREREMEJFRkIxNjVCRDUyAA== [2026-01-11 12:01:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:31:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4M0M2Q0ZDMTI4NTQxMjQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4M0M2Q0ZDMTI4NTQxMjQzAA==", "timestamp": "1768113093", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:01:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:01:35] [INFO] Sending instructions to 917202000200 [2026-01-11 12:01:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:01:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:01:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be811378ce5c44af87d2ac40f172c624", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:01:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4M0M2Q0ZDMTI4NTQxMjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4M0M2Q0ZDMTI4NTQxMjQzAA==\",\"timestamp\":\"1768113093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:01:39+05:30"} [2026-01-11 12:01:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4M0M2Q0ZDMTI4NTQxMjQzAA== [2026-01-11 12:01:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:31:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOTE5NzFBODMzRUUzRDQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOTE5NzFBODMzRUUzRDQ5AA==", "timestamp": "1768113099", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:01:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:01:41] [INFO] Sending instructions to 917202000200 [2026-01-11 12:01:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:01:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:01:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ba7e9bf7a3f408d8217e63fd045bd7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:01:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4M0M2Q0ZDMTI4NTQxMjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4M0M2Q0ZDMTI4NTQxMjQzAA==\",\"timestamp\":\"1768113093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:01:42+05:30"} [2026-01-11 12:01:43] [DEBUG] Ignoring event: delivered [2026-01-11 12:01:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:31:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRDYwOUIwNTkyMUFGQzQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRDYwOUIwNTkyMUFGQzQ3AA==", "timestamp": "1768113105", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:01:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:01:47] [INFO] Sending instructions to 917202000200 [2026-01-11 12:01:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:01:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:01:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOTE5NzFBODMzRUUzRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOTE5NzFBODMzRUUzRDQ5AA==\",\"timestamp\":\"1768113099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:01:46+05:30"} [2026-01-11 12:01:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOTE5NzFBODMzRUUzRDQ5AA== [2026-01-11 12:01:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "742c0c91e60c4e04830c3bea66fb9ed4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:01:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOTE5NzFBODMzRUUzRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDREOTE5NzFBODMzRUUzRDQ5AA==\",\"timestamp\":\"1768113099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:01:46+05:30"} [2026-01-11 12:01:47] [DEBUG] Ignoring event: delivered [2026-01-11 12:01:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRDYwOUIwNTkyMUFGQzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRDYwOUIwNTkyMUFGQzQ3AA==\",\"timestamp\":\"1768113105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:01:51+05:30"} [2026-01-11 12:01:52] [DEBUG] Ignoring event: delivered [2026-01-11 12:01:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:31:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3MzVGRjNDNkFCMzI3NDA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3MzVGRjNDNkFCMzI3NDA3AA==", "timestamp": "1768113110", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:01:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:01:52] [INFO] Sending instructions to 917202000200 [2026-01-11 12:01:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:01:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:01:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "119e50b296bf482f99ea97efb9d4c183", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRDYwOUIwNTkyMUFGQzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRDYwOUIwNTkyMUFGQzQ3AA==\",\"timestamp\":\"1768113105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:01:54+05:30"} [2026-01-11 12:01:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRDYwOUIwNTkyMUFGQzQ3AA== [2026-01-11 12:01:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3MzVGRjNDNkFCMzI3NDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3MzVGRjNDNkFCMzI3NDA3AA==\",\"timestamp\":\"1768113110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:01:56+05:30"} [2026-01-11 12:01:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3MzVGRjNDNkFCMzI3NDA3AA== [2026-01-11 12:01:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:31:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1QkU5ODUzRjgzOTE1NkQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1QkU5ODUzRjgzOTE1NkQxAA==", "timestamp": "1768113117", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:01:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:01:58] [INFO] Sending instructions to 917202000200 [2026-01-11 12:01:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:01:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:01:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42e9b1b64edf4ad0a29f39694ebb7a57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:02:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3MzVGRjNDNkFCMzI3NDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3MzVGRjNDNkFCMzI3NDA3AA==\",\"timestamp\":\"1768113110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:00+05:30"} [2026-01-11 12:02:00] [DEBUG] Ignoring event: delivered [2026-01-11 12:02:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1QkU5ODUzRjgzOTE1NkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1QkU5ODUzRjgzOTE1NkQxAA==\",\"timestamp\":\"1768113117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:00+05:30"} [2026-01-11 12:02:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1QkU5ODUzRjgzOTE1NkQxAA== [2026-01-11 12:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:01:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1QkU5ODUzRjgzOTE1NkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U1QkU5ODUzRjgzOTE1NkQxAA==\",\"timestamp\":\"1768113117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:00+05:30"} [2026-01-11 12:02:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:02:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:32:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGM0ZFRjI1RDc0Q0Q5REZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGM0ZFRjI1RDc0Q0Q5REZFAA==", "timestamp": "1768113123", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:02:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:02:05] [INFO] Sending instructions to 917202000200 [2026-01-11 12:02:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:02:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:02:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15981dcfd5054f88bb611f6f789dc18c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGM0ZFRjI1RDc0Q0Q5REZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGM0ZFRjI1RDc0Q0Q5REZFAA==\",\"timestamp\":\"1768113123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:10+05:30"} [2026-01-11 12:02:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGM0ZFRjI1RDc0Q0Q5REZFAA== [2026-01-11 12:02:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGM0ZFRjI1RDc0Q0Q5REZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJGM0ZFRjI1RDc0Q0Q5REZFAA==\",\"timestamp\":\"1768113123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:12+05:30"} [2026-01-11 12:02:13] [DEBUG] Ignoring event: delivered [2026-01-11 12:02:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:32:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMDZEM0YxOEY1MjdFMDMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMDZEM0YxOEY1MjdFMDMwAA==", "timestamp": "1768113159", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:02:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:02:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:02:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:02:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:02:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98a42b784cf94fbe90c074093f41a7ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:02:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:32:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0YyQjQ5OEJEQTA4ODZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0YyQjQ5OEJEQTA4ODZEAA==", "timestamp": "1768113164", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:02:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:02:45] [INFO] Sending instructions to 917202000200 [2026-01-11 12:02:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:02:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:02:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c5376e309cc4f64b8ec64ba9459116c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:02:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMDZEM0YxOEY1MjdFMDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMDZEM0YxOEY1MjdFMDMwAA==\",\"timestamp\":\"1768113159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:47+05:30"} [2026-01-11 12:02:48] [DEBUG] Ignoring event: delivered [2026-01-11 12:02:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0YyQjQ5OEJEQTA4ODZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0YyQjQ5OEJEQTA4ODZEAA==\",\"timestamp\":\"1768113164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:47+05:30"} [2026-01-11 12:02:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0YyQjQ5OEJEQTA4ODZEAA== [2026-01-11 12:02:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMDZEM0YxOEY1MjdFMDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMDZEM0YxOEY1MjdFMDMwAA==\",\"timestamp\":\"1768113159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:47+05:30"} [2026-01-11 12:02:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMDZEM0YxOEY1MjdFMDMwAA== [2026-01-11 12:02:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0YyQjQ5OEJEQTA4ODZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0YyQjQ5OEJEQTA4ODZEAA==\",\"timestamp\":\"1768113164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:48+05:30"} [2026-01-11 12:02:48] [DEBUG] Ignoring event: delivered [2026-01-11 12:02:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:32:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOEI1NUM2RTEwNzc5QTY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOEI1NUM2RTEwNzc5QTY0AA==", "timestamp": "1768113170", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:02:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:02:53] [INFO] Sending instructions to 917202000200 [2026-01-11 12:02:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:02:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:02:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9508e5a165e94b6f969d3ea97ab8dadc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:02:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOEI1NUM2RTEwNzc5QTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOEI1NUM2RTEwNzc5QTY0AA==\",\"timestamp\":\"1768113170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:54+05:30"} [2026-01-11 12:02:55] [DEBUG] Ignoring event: delivered [2026-01-11 12:02:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:32:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDNzdGMTM0RDFDOEMwRkIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDNzdGMTM0RDFDOEMwRkIxAA==", "timestamp": "1768113176", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:02:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:02:58] [INFO] Sending instructions to 917202000200 [2026-01-11 12:02:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:02:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:02:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7acdea93c2a64feea0f3e1a7617da01f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:02:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOEI1NUM2RTEwNzc5QTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOEI1NUM2RTEwNzc5QTY0AA==\",\"timestamp\":\"1768113170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:02:58+05:30"} [2026-01-11 12:02:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNGOEI1NUM2RTEwNzc5QTY0AA== [2026-01-11 12:03:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDNzdGMTM0RDFDOEMwRkIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDNzdGMTM0RDFDOEMwRkIxAA==\",\"timestamp\":\"1768113176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:08+05:30"} [2026-01-11 12:03:09] [DEBUG] Ignoring event: delivered [2026-01-11 12:03:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:02:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDNzdGMTM0RDFDOEMwRkIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDNzdGMTM0RDFDOEMwRkIxAA==\",\"timestamp\":\"1768113176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:08+05:30"} [2026-01-11 12:03:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDNzdGMTM0RDFDOEMwRkIxAA== [2026-01-11 12:03:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:33:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4NUY5MEE4M0M1M0UxNDgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4NUY5MEE4M0M1M0UxNDgyAA==", "timestamp": "1768113213", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:03:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:03:34] [INFO] Sending instructions to 917202000200 [2026-01-11 12:03:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:03:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:03:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a37f8754bb3c453fa261ecb6cd1da1a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:03:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4NUY5MEE4M0M1M0UxNDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4NUY5MEE4M0M1M0UxNDgyAA==\",\"timestamp\":\"1768113213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:36+05:30"} [2026-01-11 12:03:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4NUY5MEE4M0M1M0UxNDgyAA== [2026-01-11 12:03:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4NUY5MEE4M0M1M0UxNDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc4NUY5MEE4M0M1M0UxNDgyAA==\",\"timestamp\":\"1768113213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:37+05:30"} [2026-01-11 12:03:37] [DEBUG] Ignoring event: delivered [2026-01-11 12:03:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:33:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTQzQjU1MEQzQzM2MjkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTQzQjU1MEQzQzM2MjkyAA==", "timestamp": "1768113218", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:03:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:03:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:03:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:03:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:03:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94f4ea4352a94a858e8bf4df56aaca1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:03:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:03:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTQzQjU1MEQzQzM2MjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTQzQjU1MEQzQzM2MjkyAA==\",\"timestamp\":\"1768113218\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:44+05:30"} [2026-01-11 12:03:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTQzQjU1MEQzQzM2MjkyAA== [2026-01-11 12:03:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:03:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTQzQjU1MEQzQzM2MjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQTQzQjU1MEQzQzM2MjkyAA==\",\"timestamp\":\"1768113218\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:44+05:30"} [2026-01-11 12:03:45] [DEBUG] Ignoring event: delivered [2026-01-11 12:03:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:33:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwMzFFMEIwODBFMjc4QkU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwMzFFMEIwODBFMjc4QkU4AA==", "timestamp": "1768113223", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:03:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:03:45] [INFO] Sending instructions to 917202000200 [2026-01-11 12:03:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:03:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:03:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fb841ab47434873b24a8ac3dbf72b9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:03:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:03:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwMzFFMEIwODBFMjc4QkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwMzFFMEIwODBFMjc4QkU4AA==\",\"timestamp\":\"1768113223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:50+05:30"} [2026-01-11 12:03:51] [DEBUG] Ignoring event: delivered [2026-01-11 12:03:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:03:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwMzFFMEIwODBFMjc4QkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwMzFFMEIwODBFMjc4QkU4AA==\",\"timestamp\":\"1768113223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:51+05:30"} [2026-01-11 12:03:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAwMzFFMEIwODBFMjc4QkU4AA== [2026-01-11 12:03:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:33:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCQzI2OTUzQkYxRTUzRDJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCQzI2OTUzQkYxRTUzRDJDAA==", "timestamp": "1768113234", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:03:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:03:57] [INFO] Sending instructions to 917202000200 [2026-01-11 12:03:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:03:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:03:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5e7cf67870d4e3d88c9227c77ef6737", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:03:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:03:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCQzI2OTUzQkYxRTUzRDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCQzI2OTUzQkYxRTUzRDJDAA==\",\"timestamp\":\"1768113234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:57+05:30"} [2026-01-11 12:03:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCQzI2OTUzQkYxRTUzRDJDAA== [2026-01-11 12:03:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:03:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCQzI2OTUzQkYxRTUzRDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NCQzI2OTUzQkYxRTUzRDJDAA==\",\"timestamp\":\"1768113234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:03:57+05:30"} [2026-01-11 12:03:58] [DEBUG] Ignoring event: delivered [2026-01-11 12:04:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:34:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjkxNDBDRUVENUYwMkQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjkxNDBDRUVENUYwMkQyAA==", "timestamp": "1768113272", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:04:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:04:34] [INFO] Sending instructions to 917202000200 [2026-01-11 12:04:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:04:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:04:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d18e2b1e50c942a7b456176765bdf56f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:04:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:34:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NDk2ODQ2RkFCNDc1REFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NDk2ODQ2RkFCNDc1REFFAA==", "timestamp": "1768113279", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:04:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:04:41] [INFO] Sending instructions to 917202000200 [2026-01-11 12:04:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:04:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:04:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37281cc92ab5408d8b9230e047b7d8ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:04:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:34:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQjZFRDc1RDQ3QTBBMEQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQjZFRDc1RDQ3QTBBMEQxAA==", "timestamp": "1768113284", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:04:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:04:45] [INFO] Sending instructions to 917202000200 [2026-01-11 12:04:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:04:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:04:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjkxNDBDRUVENUYwMkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjkxNDBDRUVENUYwMkQyAA==\",\"timestamp\":\"1768113272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:04:41+05:30"} [2026-01-11 12:04:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjkxNDBDRUVENUYwMkQyAA== [2026-01-11 12:04:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23f0308944264792ae171e9b422f6c1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:04:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjkxNDBDRUVENUYwMkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjkxNDBDRUVENUYwMkQyAA==\",\"timestamp\":\"1768113272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:04:46+05:30"} [2026-01-11 12:04:53] [DEBUG] Ignoring event: delivered [2026-01-11 12:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQjZFRDc1RDQ3QTBBMEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQjZFRDc1RDQ3QTBBMEQxAA==\",\"timestamp\":\"1768113284\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:02+05:30"} [2026-01-11 12:05:03] [DEBUG] Ignoring event: delivered [2026-01-11 12:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQjZFRDc1RDQ3QTBBMEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQjZFRDc1RDQ3QTBBMEQxAA==\",\"timestamp\":\"1768113284\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:02+05:30"} [2026-01-11 12:05:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQjZFRDc1RDQ3QTBBMEQxAA== [2026-01-11 12:05:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:04:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NDk2ODQ2RkFCNDc1REFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NDk2ODQ2RkFCNDc1REFFAA==\",\"timestamp\":\"1768113279\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:06+05:30"} [2026-01-11 12:05:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NDk2ODQ2RkFCNDc1REFFAA== [2026-01-11 12:05:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:04:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NDk2ODQ2RkFCNDc1REFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4NDk2ODQ2RkFCNDc1REFFAA==\",\"timestamp\":\"1768113279\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:06+05:30"} [2026-01-11 12:05:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:05:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:35:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGQjc3RTgwMzQ0ODIxRDYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGQjc3RTgwMzQ0ODIxRDYwAA==", "timestamp": "1768113320", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:05:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:05:22] [INFO] Sending instructions to 917202000200 [2026-01-11 12:05:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:05:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:05:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc62eb2bcd16453e941fd53ee2b4e94c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:05:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:35:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1MTdGREQ4RUU1QzI5RjQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1MTdGREQ4RUU1QzI5RjQ1AA==", "timestamp": "1768113326", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:05:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:05:29] [INFO] Sending instructions to 917202000200 [2026-01-11 12:05:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:05:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:05:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47d02ca733844030b30912a02b589c15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:05:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:05:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGQjc3RTgwMzQ0ODIxRDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGQjc3RTgwMzQ0ODIxRDYwAA==\",\"timestamp\":\"1768113320\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:30+05:30"} [2026-01-11 12:05:32] [DEBUG] Ignoring event: delivered [2026-01-11 12:05:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:05:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGQjc3RTgwMzQ0ODIxRDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGQjc3RTgwMzQ0ODIxRDYwAA==\",\"timestamp\":\"1768113320\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:30+05:30"} [2026-01-11 12:05:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGQjc3RTgwMzQ0ODIxRDYwAA== [2026-01-11 12:05:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:35:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExQjYzOUEwMDc5RDI2REVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExQjYzOUEwMDc5RDI2REVBAA==", "timestamp": "1768113332", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:05:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:05:34] [INFO] Sending instructions to 917202000200 [2026-01-11 12:05:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:05:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:05:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d3bfc4f46004786aee0a152a3b0a622", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:05:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:05:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExQjYzOUEwMDc5RDI2REVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExQjYzOUEwMDc5RDI2REVBAA==\",\"timestamp\":\"1768113332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:36+05:30"} [2026-01-11 12:05:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExQjYzOUEwMDc5RDI2REVBAA== [2026-01-11 12:05:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:05:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExQjYzOUEwMDc5RDI2REVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExQjYzOUEwMDc5RDI2REVBAA==\",\"timestamp\":\"1768113332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:36+05:30"} [2026-01-11 12:05:38] [DEBUG] Ignoring event: delivered [2026-01-11 12:05:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:05:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1MTdGREQ4RUU1QzI5RjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1MTdGREQ4RUU1QzI5RjQ1AA==\",\"timestamp\":\"1768113326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:37+05:30"} [2026-01-11 12:05:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1MTdGREQ4RUU1QzI5RjQ1AA== [2026-01-11 12:05:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:05:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1MTdGREQ4RUU1QzI5RjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1MTdGREQ4RUU1QzI5RjQ1AA==\",\"timestamp\":\"1768113326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:36+05:30"} [2026-01-11 12:05:38] [DEBUG] Ignoring event: delivered [2026-01-11 12:05:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:35:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCODIzNDY0ODlBMjVDQjQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCODIzNDY0ODlBMjVDQjQzAA==", "timestamp": "1768113337", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:05:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:05:39] [INFO] Sending instructions to 917202000200 [2026-01-11 12:05:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:05:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:05:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b22c1d7bbc74b14b3ece4c8ea955d86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:05:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:05:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCODIzNDY0ODlBMjVDQjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCODIzNDY0ODlBMjVDQjQzAA==\",\"timestamp\":\"1768113337\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:46+05:30"} [2026-01-11 12:05:47] [DEBUG] Ignoring event: delivered [2026-01-11 12:05:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:05:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCODIzNDY0ODlBMjVDQjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCODIzNDY0ODlBMjVDQjQzAA==\",\"timestamp\":\"1768113337\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:05:45+05:30"} [2026-01-11 12:05:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCODIzNDY0ODlBMjVDQjQzAA== [2026-01-11 12:06:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:36:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3QjZDODE4RjMyMDc2RDU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3QjZDODE4RjMyMDc2RDU5AA==", "timestamp": "1768113373", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:06:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:06:15] [INFO] Sending instructions to 917202000200 [2026-01-11 12:06:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:06:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:06:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f9db5ba6e0c42bdb0b07b876ce9459e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:06:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:36:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNzM2NEYxMUQ4NEI2NkU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNzM2NEYxMUQ4NEI2NkU4AA==", "timestamp": "1768113379", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:06:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:06:21] [INFO] Sending instructions to 917202000200 [2026-01-11 12:06:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:06:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:06:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b0c0f37ea3b4370b23ff94898d3c6b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:06:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:06:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3QjZDODE4RjMyMDc2RDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3QjZDODE4RjMyMDc2RDU5AA==\",\"timestamp\":\"1768113373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:06:20+05:30"} [2026-01-11 12:06:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3QjZDODE4RjMyMDc2RDU5AA== [2026-01-11 12:06:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:06:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3QjZDODE4RjMyMDc2RDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3QjZDODE4RjMyMDc2RDU5AA==\",\"timestamp\":\"1768113373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:06:24+05:30"} [2026-01-11 12:06:25] [DEBUG] Ignoring event: delivered [2026-01-11 12:06:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:36:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QTE1RTMwNDAwRDM5RjY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QTE1RTMwNDAwRDM5RjY0AA==", "timestamp": "1768113384", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:06:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:06:27] [INFO] Sending instructions to 917202000200 [2026-01-11 12:06:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:06:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:06:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "876c48123987412e972f41d1a6f03725", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:06:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:06:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNzM2NEYxMUQ4NEI2NkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNzM2NEYxMUQ4NEI2NkU4AA==\",\"timestamp\":\"1768113379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:06:26+05:30"} [2026-01-11 12:06:27] [DEBUG] Ignoring event: delivered [2026-01-11 12:06:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:06:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNzM2NEYxMUQ4NEI2NkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNzM2NEYxMUQ4NEI2NkU4AA==\",\"timestamp\":\"1768113379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:06:26+05:30"} [2026-01-11 12:06:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxNzM2NEYxMUQ4NEI2NkU4AA== [2026-01-11 12:06:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:06:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QTE1RTMwNDAwRDM5RjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QTE1RTMwNDAwRDM5RjY0AA==\",\"timestamp\":\"1768113384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:06:29+05:30"} [2026-01-11 12:06:30] [DEBUG] Ignoring event: delivered [2026-01-11 12:06:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:36:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDODVBQTZBNEQyMDU2QjM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDODVBQTZBNEQyMDU2QjM5AA==", "timestamp": "1768113391", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:06:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:06:32] [INFO] Sending instructions to 917202000200 [2026-01-11 12:06:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:06:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:06:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QTE1RTMwNDAwRDM5RjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QTE1RTMwNDAwRDM5RjY0AA==\",\"timestamp\":\"1768113384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:06:32+05:30"} [2026-01-11 12:06:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QTE1RTMwNDAwRDM5RjY0AA== [2026-01-11 12:06:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69c615b8c8a34b09a08bcfa432d41ebe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:06:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:06:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDODVBQTZBNEQyMDU2QjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDODVBQTZBNEQyMDU2QjM5AA==\",\"timestamp\":\"1768113391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:06:43+05:30"} [2026-01-11 12:06:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDODVBQTZBNEQyMDU2QjM5AA== [2026-01-11 12:06:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:06:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDODVBQTZBNEQyMDU2QjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDODVBQTZBNEQyMDU2QjM5AA==\",\"timestamp\":\"1768113391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:06:43+05:30"} [2026-01-11 12:06:44] [DEBUG] Ignoring event: delivered [2026-01-11 12:07:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:37:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4OERBRjk0QUUwMThCNjREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4OERBRjk0QUUwMThCNjREAA==", "timestamp": "1768113427", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:07:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:07:08] [INFO] Sending instructions to 917202000200 [2026-01-11 12:07:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:07:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:07:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2fc64bf2412460aa8ff89915c4da908", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:07:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:37:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMzY2QUQ4NjAyN0I4NjUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMzY2QUQ4NjAyN0I4NjUzAA==", "timestamp": "1768113432", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:07:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:07:14] [INFO] Sending instructions to 917202000200 [2026-01-11 12:07:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:07:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:07:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd49e853603c4ef2bf2dbcb8b1be8004", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:07:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:07:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4OERBRjk0QUUwMThCNjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4OERBRjk0QUUwMThCNjREAA==\",\"timestamp\":\"1768113427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:07:18+05:30"} [2026-01-11 12:07:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4OERBRjk0QUUwMThCNjREAA== [2026-01-11 12:07:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:07:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4OERBRjk0QUUwMThCNjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4OERBRjk0QUUwMThCNjREAA==\",\"timestamp\":\"1768113427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:07:18+05:30"} [2026-01-11 12:07:19] [DEBUG] Ignoring event: delivered [2026-01-11 12:07:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:07:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMzY2QUQ4NjAyN0I4NjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMzY2QUQ4NjAyN0I4NjUzAA==\",\"timestamp\":\"1768113432\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:07:18+05:30"} [2026-01-11 12:07:20] [DEBUG] Ignoring event: delivered [2026-01-11 12:07:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:37:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZEMDMyODc4QkExMkVFNTkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZEMDMyODc4QkExMkVFNTkzAA==", "timestamp": "1768113438", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:07:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:07:21] [INFO] Sending instructions to 917202000200 [2026-01-11 12:07:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:07:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:07:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "315cc2dafe8c45dda550e238fd5463c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:07:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:07:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMzY2QUQ4NjAyN0I4NjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMzY2QUQ4NjAyN0I4NjUzAA==\",\"timestamp\":\"1768113432\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:07:25+05:30"} [2026-01-11 12:07:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMzY2QUQ4NjAyN0I4NjUzAA== [2026-01-11 12:07:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:37:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4M0NCNzBFQTk3OTIwREFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4M0NCNzBFQTk3OTIwREFFAA==", "timestamp": "1768113444", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:07:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:07:26] [INFO] Sending instructions to 917202000200 [2026-01-11 12:07:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:07:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:07:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b45688cdbb24d2e81f55d4f2889918a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:07:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:07:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZEMDMyODc4QkExMkVFNTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZEMDMyODc4QkExMkVFNTkzAA==\",\"timestamp\":\"1768113438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:07:27+05:30"} [2026-01-11 12:07:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZEMDMyODc4QkExMkVFNTkzAA== [2026-01-11 12:07:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:07:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4M0NCNzBFQTk3OTIwREFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4M0NCNzBFQTk3OTIwREFFAA==\",\"timestamp\":\"1768113444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:07:33+05:30"} [2026-01-11 12:07:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4M0NCNzBFQTk3OTIwREFFAA== [2026-01-11 12:07:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:07:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4M0NCNzBFQTk3OTIwREFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4M0NCNzBFQTk3OTIwREFFAA==\",\"timestamp\":\"1768113444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:07:34+05:30"} [2026-01-11 12:07:35] [DEBUG] Ignoring event: delivered [2026-01-11 12:07:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:07:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZEMDMyODc4QkExMkVFNTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZEMDMyODc4QkExMkVFNTkzAA==\",\"timestamp\":\"1768113438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:07:34+05:30"} [2026-01-11 12:07:36] [DEBUG] Ignoring event: delivered [2026-01-11 12:08:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:38:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzOTBDNDI5RjFFOUY3MTg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzOTBDNDI5RjFFOUY3MTg3AA==", "timestamp": "1768113481", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:08:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:08:02] [INFO] Sending instructions to 917202000200 [2026-01-11 12:08:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:08:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:08:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3018ff2164d747f0a71e7e81dd2c38d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:08:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzOTBDNDI5RjFFOUY3MTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzOTBDNDI5RjFFOUY3MTg3AA==\",\"timestamp\":\"1768113481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:08:05+05:30"} [2026-01-11 12:08:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzOTBDNDI5RjFFOUY3MTg3AA== [2026-01-11 12:08:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:38:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBQjQ5ODAyMTUyODZDQ0E5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBQjQ5ODAyMTUyODZDQ0E5AA==", "timestamp": "1768113486", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:08:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:08:08] [INFO] Sending instructions to 917202000200 [2026-01-11 12:08:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:08:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:08:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "504ab630beb14fdeae08ce8fbb88a2e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzOTBDNDI5RjFFOUY3MTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzOTBDNDI5RjFFOUY3MTg3AA==\",\"timestamp\":\"1768113481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:08:07+05:30"} [2026-01-11 12:08:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:08:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:38:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RTBCODgyQThERDc1RTlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RTBCODgyQThERDc1RTlGAA==", "timestamp": "1768113492", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:08:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:08:13] [INFO] Sending instructions to 917202000200 [2026-01-11 12:08:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:08:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:08:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02f21a47cdd345e8a3e0d9a64dab1d7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:08:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBQjQ5ODAyMTUyODZDQ0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBQjQ5ODAyMTUyODZDQ0E5AA==\",\"timestamp\":\"1768113486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:08:13+05:30"} [2026-01-11 12:08:14] [DEBUG] Ignoring event: delivered [2026-01-11 12:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RTBCODgyQThERDc1RTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RTBCODgyQThERDc1RTlGAA==\",\"timestamp\":\"1768113492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:08:15+05:30"} [2026-01-11 12:08:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RTBCODgyQThERDc1RTlGAA== [2026-01-11 12:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RTBCODgyQThERDc1RTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM4RTBCODgyQThERDc1RTlGAA==\",\"timestamp\":\"1768113492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:08:15+05:30"} [2026-01-11 12:08:16] [DEBUG] Ignoring event: delivered [2026-01-11 12:08:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBQjQ5ODAyMTUyODZDQ0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBQjQ5ODAyMTUyODZDQ0E5AA==\",\"timestamp\":\"1768113486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:08:17+05:30"} [2026-01-11 12:08:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBQjQ5ODAyMTUyODZDQ0E5AA== [2026-01-11 12:08:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:38:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1N0RBNkE4RjBDN0MyNDc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1N0RBNkE4RjBDN0MyNDc1AA==", "timestamp": "1768113497", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:08:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:08:19] [INFO] Sending instructions to 917202000200 [2026-01-11 12:08:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:08:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:08:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "259b2a9cad91410fa9547e68fee94e4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:08:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1N0RBNkE4RjBDN0MyNDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1N0RBNkE4RjBDN0MyNDc1AA==\",\"timestamp\":\"1768113497\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:08:25+05:30"} [2026-01-11 12:08:26] [DEBUG] Ignoring event: delivered [2026-01-11 12:08:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1N0RBNkE4RjBDN0MyNDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1N0RBNkE4RjBDN0MyNDc1AA==\",\"timestamp\":\"1768113497\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:08:26+05:30"} [2026-01-11 12:08:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1N0RBNkE4RjBDN0MyNDc1AA== [2026-01-11 12:08:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:38:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAwOUE2MkNEQkNDQjMyODk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAwOUE2MkNEQkNDQjMyODk1AA==", "timestamp": "1768113533", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:08:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:08:55] [INFO] Sending instructions to 917202000200 [2026-01-11 12:08:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:08:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:08:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c2e4e59fe924a16bf0daa6f23e7b692", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAwOUE2MkNEQkNDQjMyODk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAwOUE2MkNEQkNDQjMyODk1AA==\",\"timestamp\":\"1768113533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:08:56+05:30"} [2026-01-11 12:08:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAwOUE2MkNEQkNDQjMyODk1AA== [2026-01-11 12:09:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:39:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjZENDAxNjUzREM1RTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjZENDAxNjUzREM1RTYxAA==", "timestamp": "1768113538", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:09:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:09:00] [INFO] Sending instructions to 917202000200 [2026-01-11 12:09:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:09:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:09:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bab3e1fe106a4be4ab7ba89390e07148", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:09:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAwOUE2MkNEQkNDQjMyODk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAwOUE2MkNEQkNDQjMyODk1AA==\",\"timestamp\":\"1768113533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:03+05:30"} [2026-01-11 12:09:04] [DEBUG] Ignoring event: delivered [2026-01-11 12:09:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:39:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Q0Y5OEVDOUUwNUYyM0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Q0Y5OEVDOUUwNUYyM0VEAA==", "timestamp": "1768113544", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:09:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:09:05] [INFO] Sending instructions to 917202000200 [2026-01-11 12:09:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:09:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:09:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0946a6dd3c8f4589adac797e11579daa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjZENDAxNjUzREM1RTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjZENDAxNjUzREM1RTYxAA==\",\"timestamp\":\"1768113538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:08+05:30"} [2026-01-11 12:09:09] [DEBUG] Ignoring event: delivered [2026-01-11 12:09:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjZENDAxNjUzREM1RTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjZENDAxNjUzREM1RTYxAA==\",\"timestamp\":\"1768113538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:09+05:30"} [2026-01-11 12:09:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjZENDAxNjUzREM1RTYxAA== [2026-01-11 12:09:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Q0Y5OEVDOUUwNUYyM0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Q0Y5OEVDOUUwNUYyM0VEAA==\",\"timestamp\":\"1768113544\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:09+05:30"} [2026-01-11 12:09:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Q0Y5OEVDOUUwNUYyM0VEAA== [2026-01-11 12:09:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:39:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RTE5QTIzMjZBMkMyRUVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RTE5QTIzMjZBMkMyRUVGAA==", "timestamp": "1768113549", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:09:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:09:11] [INFO] Sending instructions to 917202000200 [2026-01-11 12:09:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:09:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:09:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec66ac510ecb4db69a65ff0788097ac6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:09:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Q0Y5OEVDOUUwNUYyM0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Q0Y5OEVDOUUwNUYyM0VEAA==\",\"timestamp\":\"1768113544\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:14+05:30"} [2026-01-11 12:09:14] [DEBUG] Ignoring event: delivered [2026-01-11 12:09:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RTE5QTIzMjZBMkMyRUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RTE5QTIzMjZBMkMyRUVGAA==\",\"timestamp\":\"1768113549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:13+05:30"} [2026-01-11 12:09:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RTE5QTIzMjZBMkMyRUVGAA== [2026-01-11 12:09:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:39:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRTIzNDBDNkZDNDlBQzc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRTIzNDBDNkZDNDlBQzc2AA==", "timestamp": "1768113555", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:09:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:09:16] [INFO] Sending instructions to 917202000200 [2026-01-11 12:09:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:09:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:09:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0c0c3ea778f435b906f33125d313fd3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:09:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RTE5QTIzMjZBMkMyRUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2RTE5QTIzMjZBMkMyRUVGAA==\",\"timestamp\":\"1768113549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:18+05:30"} [2026-01-11 12:09:19] [DEBUG] Ignoring event: delivered [2026-01-11 12:09:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRTIzNDBDNkZDNDlBQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRTIzNDBDNkZDNDlBQzc2AA==\",\"timestamp\":\"1768113555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:27+05:30"} [2026-01-11 12:09:28] [DEBUG] Ignoring event: delivered [2026-01-11 12:09:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRTIzNDBDNkZDNDlBQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRTIzNDBDNkZDNDlBQzc2AA==\",\"timestamp\":\"1768113555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:27+05:30"} [2026-01-11 12:09:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRTIzNDBDNkZDNDlBQzc2AA== [2026-01-11 12:09:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:39:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyQkFGNDZFQjA3MUI3N0U4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyQkFGNDZFQjA3MUI3N0U4AA==", "timestamp": "1768113591", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:09:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:09:53] [INFO] Sending instructions to 917202000200 [2026-01-11 12:09:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:09:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:09:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "350cb8e7e17044b0a4a6548abc5947a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:09:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:39:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRkZBRDlFRjk0NjJCRjE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRkZBRDlFRjk0NjJCRjE5AA==", "timestamp": "1768113596", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:09:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:09:58] [INFO] Sending instructions to 917202000200 [2026-01-11 12:09:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:09:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:09:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7f325ef25ce4132935cf07a8a2b0fe0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:09:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyQkFGNDZFQjA3MUI3N0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyQkFGNDZFQjA3MUI3N0U4AA==\",\"timestamp\":\"1768113591\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:09:58+05:30"} [2026-01-11 12:09:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyQkFGNDZFQjA3MUI3N0U4AA== [2026-01-11 12:10:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRkZBRDlFRjk0NjJCRjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRkZBRDlFRjk0NjJCRjE5AA==\",\"timestamp\":\"1768113596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:00+05:30"} [2026-01-11 12:10:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:10:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRkZBRDlFRjk0NjJCRjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRkZBRDlFRjk0NjJCRjE5AA==\",\"timestamp\":\"1768113596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:00+05:30"} [2026-01-11 12:10:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyRkZBRDlFRjk0NjJCRjE5AA== [2026-01-11 12:10:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:40:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyQ0I0MTNBMDI2QkQ5MDdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyQ0I0MTNBMDI2QkQ5MDdBAA==", "timestamp": "1768113602", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:10:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:10:03] [INFO] Sending instructions to 917202000200 [2026-01-11 12:10:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:10:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:10:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e66b4f8fff442dfb8db436df93d0f3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:10:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:09:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyQkFGNDZFQjA3MUI3N0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMyQkFGNDZFQjA3MUI3N0U4AA==\",\"timestamp\":\"1768113591\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:04+05:30"} [2026-01-11 12:10:06] [DEBUG] Ignoring event: delivered [2026-01-11 12:10:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyQ0I0MTNBMDI2QkQ5MDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyQ0I0MTNBMDI2QkQ5MDdBAA==\",\"timestamp\":\"1768113602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:09+05:30"} [2026-01-11 12:10:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyQ0I0MTNBMDI2QkQ5MDdBAA== [2026-01-11 12:10:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyQ0I0MTNBMDI2QkQ5MDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyQ0I0MTNBMDI2QkQ5MDdBAA==\",\"timestamp\":\"1768113602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:09+05:30"} [2026-01-11 12:10:10] [DEBUG] Ignoring event: delivered [2026-01-11 12:10:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:40:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRDAxNzhEOTM3OEY3MDAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRDAxNzhEOTM3OEY3MDAxAA==", "timestamp": "1768113638", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:10:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:10:39] [INFO] Sending instructions to 917202000200 [2026-01-11 12:10:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:10:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:10:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f29ee220890d4427a38be9b7194f9899", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRDAxNzhEOTM3OEY3MDAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRDAxNzhEOTM3OEY3MDAxAA==\",\"timestamp\":\"1768113638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:41+05:30"} [2026-01-11 12:10:43] [DEBUG] Ignoring event: delivered [2026-01-11 12:10:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:40:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMDEzREI2NTUyOEQ5MkI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMDEzREI2NTUyOEQ5MkI2AA==", "timestamp": "1768113643", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:10:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:10:44] [INFO] Sending instructions to 917202000200 [2026-01-11 12:10:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:10:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:10:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0401977498ca44cc95bf002d9a955130", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMDEzREI2NTUyOEQ5MkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMDEzREI2NTUyOEQ5MkI2AA==\",\"timestamp\":\"1768113643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:47+05:30"} [2026-01-11 12:10:48] [DEBUG] Ignoring event: delivered [2026-01-11 12:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMDEzREI2NTUyOEQ5MkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMDEzREI2NTUyOEQ5MkI2AA==\",\"timestamp\":\"1768113643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:47+05:30"} [2026-01-11 12:10:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExMDEzREI2NTUyOEQ5MkI2AA== [2026-01-11 12:10:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRDAxNzhEOTM3OEY3MDAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRDAxNzhEOTM3OEY3MDAxAA==\",\"timestamp\":\"1768113638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:47+05:30"} [2026-01-11 12:10:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyRDAxNzhEOTM3OEY3MDAxAA== [2026-01-11 12:10:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:40:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5QUQ5MkRENzFFRDYwMkEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5QUQ5MkRENzFFRDYwMkEyAA==", "timestamp": "1768113648", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:10:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:10:50] [INFO] Sending instructions to 917202000200 [2026-01-11 12:10:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:10:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:10:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd2a4a4a70ad4bb1918db216e1cbfb0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:10:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:40:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0RjI3MEM5MTEyQjQ1NTE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0RjI3MEM5MTEyQjQ1NTE2AA==", "timestamp": "1768113653", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:10:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:10:55] [INFO] Sending instructions to 917202000200 [2026-01-11 12:10:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:10:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:10:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d4ff955f38e4ad289800ab7ddaeb69b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:10:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5QUQ5MkRENzFFRDYwMkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5QUQ5MkRENzFFRDYwMkEyAA==\",\"timestamp\":\"1768113648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:55+05:30"} [2026-01-11 12:10:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5QUQ5MkRENzFFRDYwMkEyAA== [2026-01-11 12:10:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5QUQ5MkRENzFFRDYwMkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM5QUQ5MkRENzFFRDYwMkEyAA==\",\"timestamp\":\"1768113648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:10:55+05:30"} [2026-01-11 12:10:56] [DEBUG] Ignoring event: delivered [2026-01-11 12:11:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0RjI3MEM5MTEyQjQ1NTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0RjI3MEM5MTEyQjQ1NTE2AA==\",\"timestamp\":\"1768113653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:11:02+05:30"} [2026-01-11 12:11:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0RjI3MEM5MTEyQjQ1NTE2AA== [2026-01-11 12:11:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:10:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0RjI3MEM5MTEyQjQ1NTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0RjI3MEM5MTEyQjQ1NTE2AA==\",\"timestamp\":\"1768113653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:11:02+05:30"} [2026-01-11 12:11:04] [DEBUG] Ignoring event: delivered [2026-01-11 12:11:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:41:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMUFFNEFDQzZFNjJGMTk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMUFFNEFDQzZFNjJGMTk0AA==", "timestamp": "1768113689", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:11:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:11:30] [INFO] Sending instructions to 917202000200 [2026-01-11 12:11:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:11:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:11:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f40abd0b3204efeba10426bf07e1cfa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:11:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:41:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyQjBFNjY0RjgwNjdBN0IzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyQjBFNjY0RjgwNjdBN0IzAA==", "timestamp": "1768113694", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:11:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:11:35] [INFO] Sending instructions to 917202000200 [2026-01-11 12:11:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:11:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:11:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:11:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMUFFNEFDQzZFNjJGMTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMUFFNEFDQzZFNjJGMTk0AA==\",\"timestamp\":\"1768113689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:11:34+05:30"} [2026-01-11 12:11:35] [DEBUG] Ignoring event: delivered [2026-01-11 12:11:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e432f1e09be4767ac6ba386fd64a2d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:11:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:11:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMUFFNEFDQzZFNjJGMTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMUFFNEFDQzZFNjJGMTk0AA==\",\"timestamp\":\"1768113689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:11:39+05:30"} [2026-01-11 12:11:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMUFFNEFDQzZFNjJGMTk0AA== [2026-01-11 12:11:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:41:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1ODlENTgxRkFBNzBFN0RDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1ODlENTgxRkFBNzBFN0RDAA==", "timestamp": "1768113699", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:11:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:11:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:11:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:11:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:11:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a1ee9c8d4054d7d8b1bfdee3bb66d94", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:11:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:11:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyQjBFNjY0RjgwNjdBN0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyQjBFNjY0RjgwNjdBN0IzAA==\",\"timestamp\":\"1768113694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:11:39+05:30"} [2026-01-11 12:11:41] [DEBUG] Ignoring event: delivered [2026-01-11 12:11:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:11:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyQjBFNjY0RjgwNjdBN0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyQjBFNjY0RjgwNjdBN0IzAA==\",\"timestamp\":\"1768113694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:11:44+05:30"} [2026-01-11 12:11:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyQjBFNjY0RjgwNjdBN0IzAA== [2026-01-11 12:11:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:11:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1ODlENTgxRkFBNzBFN0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1ODlENTgxRkFBNzBFN0RDAA==\",\"timestamp\":\"1768113699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:11:50+05:30"} [2026-01-11 12:11:51] [DEBUG] Ignoring event: delivered [2026-01-11 12:11:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:11:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1ODlENTgxRkFBNzBFN0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1ODlENTgxRkFBNzBFN0RDAA==\",\"timestamp\":\"1768113699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:11:50+05:30"} [2026-01-11 12:11:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1ODlENTgxRkFBNzBFN0RDAA== [2026-01-11 12:12:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:42:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxMUVGRkRFODY2RkFDRTFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxMUVGRkRFODY2RkFDRTFBAA==", "timestamp": "1768113735", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:12:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:12:17] [INFO] Sending instructions to 917202000200 [2026-01-11 12:12:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:12:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:12:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd090700130945da893d6af4db44b07c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:12:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:42:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGMjAxNTZGOEQ5NTM5OTE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGMjAxNTZGOEQ5NTM5OTE2AA==", "timestamp": "1768113740", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:12:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:12:22] [INFO] Sending instructions to 917202000200 [2026-01-11 12:12:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:12:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:12:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:12:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxMUVGRkRFODY2RkFDRTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxMUVGRkRFODY2RkFDRTFBAA==\",\"timestamp\":\"1768113735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:12:21+05:30"} [2026-01-11 12:12:22] [DEBUG] Ignoring event: delivered [2026-01-11 12:12:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5bf592d091c4fd7b9bff20bbb609161", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:12:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxMUVGRkRFODY2RkFDRTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxMUVGRkRFODY2RkFDRTFBAA==\",\"timestamp\":\"1768113735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:12:22+05:30"} [2026-01-11 12:12:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxMUVGRkRFODY2RkFDRTFBAA== [2026-01-11 12:12:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGMjAxNTZGOEQ5NTM5OTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGMjAxNTZGOEQ5NTM5OTE2AA==\",\"timestamp\":\"1768113740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:12:25+05:30"} [2026-01-11 12:12:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGMjAxNTZGOEQ5NTM5OTE2AA== [2026-01-11 12:12:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:42:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwQTdEOTE2MzA4M0FFMDFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwQTdEOTE2MzA4M0FFMDFGAA==", "timestamp": "1768113745", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:12:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:12:27] [INFO] Sending instructions to 917202000200 [2026-01-11 12:12:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:12:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:12:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afd6c359e4f84862bb5960ea79ca8388", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:12:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGMjAxNTZGOEQ5NTM5OTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGMjAxNTZGOEQ5NTM5OTE2AA==\",\"timestamp\":\"1768113740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:12:35+05:30"} [2026-01-11 12:12:36] [DEBUG] Ignoring event: delivered [2026-01-11 12:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:12:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwQTdEOTE2MzA4M0FFMDFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwQTdEOTE2MzA4M0FFMDFGAA==\",\"timestamp\":\"1768113745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:12:45+05:30"} [2026-01-11 12:12:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwQTdEOTE2MzA4M0FFMDFGAA== [2026-01-11 12:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:12:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwQTdEOTE2MzA4M0FFMDFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMwQTdEOTE2MzA4M0FFMDFGAA==\",\"timestamp\":\"1768113745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:12:45+05:30"} [2026-01-11 12:12:46] [DEBUG] Ignoring event: delivered [2026-01-11 12:13:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:43:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEMjdCQzI1MUM1QjI1Njk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEMjdCQzI1MUM1QjI1Njk3AA==", "timestamp": "1768113781", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:13:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:13:03] [INFO] Sending instructions to 917202000200 [2026-01-11 12:13:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:13:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:13:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "372ba016c5bf484a8f389eeefbd4210d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEMjdCQzI1MUM1QjI1Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEMjdCQzI1MUM1QjI1Njk3AA==\",\"timestamp\":\"1768113781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:13:06+05:30"} [2026-01-11 12:13:07] [DEBUG] Ignoring event: delivered [2026-01-11 12:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEMjdCQzI1MUM1QjI1Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEMjdCQzI1MUM1QjI1Njk3AA==\",\"timestamp\":\"1768113781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:13:06+05:30"} [2026-01-11 12:13:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEMjdCQzI1MUM1QjI1Njk3AA== [2026-01-11 12:13:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:43:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNEI2MjJCN0UyQUZGM0FDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNEI2MjJCN0UyQUZGM0FDAA==", "timestamp": "1768113787", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:13:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:13:08] [INFO] Sending instructions to 917202000200 [2026-01-11 12:13:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:13:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:13:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "126330b4372a42c8bef716b044c31dd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:13:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:43:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRkJDQUVDMDFCMjFGRjEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRkJDQUVDMDFCMjFGRjEyAA==", "timestamp": "1768113792", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:13:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:13:13] [INFO] Sending instructions to 917202000200 [2026-01-11 12:13:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:13:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:13:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85fcbbe97173403fa3c546a242be9f2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:13:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNEI2MjJCN0UyQUZGM0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNEI2MjJCN0UyQUZGM0FDAA==\",\"timestamp\":\"1768113787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:13:14+05:30"} [2026-01-11 12:13:16] [DEBUG] Ignoring event: delivered [2026-01-11 12:13:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNEI2MjJCN0UyQUZGM0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNEI2MjJCN0UyQUZGM0FDAA==\",\"timestamp\":\"1768113787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:13:14+05:30"} [2026-01-11 12:13:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzExNEI2MjJCN0UyQUZGM0FDAA== [2026-01-11 12:13:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:43:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERjREMEU1NTEwNDVERTdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERjREMEU1NTEwNDVERTdDAA==", "timestamp": "1768113797", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:13:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:13:18] [INFO] Sending instructions to 917202000200 [2026-01-11 12:13:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:13:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:13:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2500e5323c1841b08317677d3db2c6f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:13:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRkJDQUVDMDFCMjFGRjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRkJDQUVDMDFCMjFGRjEyAA==\",\"timestamp\":\"1768113792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:13:24+05:30"} [2026-01-11 12:13:25] [DEBUG] Ignoring event: delivered [2026-01-11 12:13:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRkJDQUVDMDFCMjFGRjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRkJDQUVDMDFCMjFGRjEyAA==\",\"timestamp\":\"1768113792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:13:24+05:30"} [2026-01-11 12:13:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRkJDQUVDMDFCMjFGRjEyAA== [2026-01-11 12:13:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERjREMEU1NTEwNDVERTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERjREMEU1NTEwNDVERTdDAA==\",\"timestamp\":\"1768113797\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:13:25+05:30"} [2026-01-11 12:13:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERjREMEU1NTEwNDVERTdDAA== [2026-01-11 12:13:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERjREMEU1NTEwNDVERTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERjREMEU1NTEwNDVERTdDAA==\",\"timestamp\":\"1768113797\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:13:35+05:30"} [2026-01-11 12:13:37] [DEBUG] Ignoring event: delivered [2026-01-11 12:13:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:43:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjY4NENGREQ1Mzk4MkE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjY4NENGREQ1Mzk4MkE0AA==", "timestamp": "1768113833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:13:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:13:55] [INFO] Sending instructions to 917202000200 [2026-01-11 12:13:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:13:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:13:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e096002697f148858c09863058892e31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:14:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:44:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyREU1NTVGRDA3Q0NGQzY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyREU1NTVGRDA3Q0NGQzY2AA==", "timestamp": "1768113839", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:14:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:14:00] [INFO] Sending instructions to 917202000200 [2026-01-11 12:14:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:14:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:14:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a89c00188c9644319d9dfcbc67b31a12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:14:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:44:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NDBCRjM2M0Y4QzQxMTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NDBCRjM2M0Y4QzQxMTY3AA==", "timestamp": "1768113843", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:14:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:14:05] [INFO] Sending instructions to 917202000200 [2026-01-11 12:14:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:14:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:14:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29796bb30f3b4319bdf998f3e4eaa8ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:14:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjY4NENGREQ1Mzk4MkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjY4NENGREQ1Mzk4MkE0AA==\",\"timestamp\":\"1768113833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:04+05:30"} [2026-01-11 12:14:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjY4NENGREQ1Mzk4MkE0AA== [2026-01-11 12:14:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyREU1NTVGRDA3Q0NGQzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyREU1NTVGRDA3Q0NGQzY2AA==\",\"timestamp\":\"1768113839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:07+05:30"} [2026-01-11 12:14:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyREU1NTVGRDA3Q0NGQzY2AA== [2026-01-11 12:14:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyREU1NTVGRDA3Q0NGQzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyREU1NTVGRDA3Q0NGQzY2AA==\",\"timestamp\":\"1768113839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:07+05:30"} [2026-01-11 12:14:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:14:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:13:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjY4NENGREQ1Mzk4MkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MjY4NENGREQ1Mzk4MkE0AA==\",\"timestamp\":\"1768113833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:07+05:30"} [2026-01-11 12:14:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:14:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:44:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5MTk1MEUzODNGNTk5NUFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5MTk1MEUzODNGNTk5NUFGAA==", "timestamp": "1768113849", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:14:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:14:11] [INFO] Sending instructions to 917202000200 [2026-01-11 12:14:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:14:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:14:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8551abfc19d442adbca0ce943b054355", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:14:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:44:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDRkZDNEI2RDlFMDI5M0EzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDRkZDNEI2RDlFMDI5M0EzAA==", "timestamp": "1768113854", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:14:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:14:16] [INFO] Sending instructions to 917202000200 [2026-01-11 12:14:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:14:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:14:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20d4fc6bca324eeb943724462c25c0f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:14:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NDBCRjM2M0Y4QzQxMTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NDBCRjM2M0Y4QzQxMTY3AA==\",\"timestamp\":\"1768113843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:18+05:30"} [2026-01-11 12:14:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NDBCRjM2M0Y4QzQxMTY3AA== [2026-01-11 12:14:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5MTk1MEUzODNGNTk5NUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5MTk1MEUzODNGNTk5NUFGAA==\",\"timestamp\":\"1768113849\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:18+05:30"} [2026-01-11 12:14:18] [DEBUG] Ignoring event: delivered [2026-01-11 12:14:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5MTk1MEUzODNGNTk5NUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5MTk1MEUzODNGNTk5NUFGAA==\",\"timestamp\":\"1768113849\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:20+05:30"} [2026-01-11 12:14:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5MTk1MEUzODNGNTk5NUFGAA== [2026-01-11 12:14:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDRkZDNEI2RDlFMDI5M0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDRkZDNEI2RDlFMDI5M0EzAA==\",\"timestamp\":\"1768113854\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:21+05:30"} [2026-01-11 12:14:21] [DEBUG] Ignoring event: delivered [2026-01-11 12:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NDBCRjM2M0Y4QzQxMTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NDBCRjM2M0Y4QzQxMTY3AA==\",\"timestamp\":\"1768113843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:20+05:30"} [2026-01-11 12:14:22] [DEBUG] Ignoring event: delivered [2026-01-11 12:14:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDRkZDNEI2RDlFMDI5M0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDRkZDNEI2RDlFMDI5M0EzAA==\",\"timestamp\":\"1768113854\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:14:27+05:30"} [2026-01-11 12:14:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDRkZDNEI2RDlFMDI5M0EzAA== [2026-01-11 12:14:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:44:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRBNkE2RDQ5NUMyNkQ2MDk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRBNkE2RDQ5NUMyNkQ2MDk2AA==", "timestamp": "1768113890", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:14:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:14:52] [INFO] Sending instructions to 917202000200 [2026-01-11 12:14:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:14:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:14:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b806266d835447fbdd4a00ea2793f67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:14:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:44:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2MDc3QkE4RThDMjIzNDVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2MDc3QkE4RThDMjIzNDVCAA==", "timestamp": "1768113896", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:14:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:14:57] [INFO] Sending instructions to 917202000200 [2026-01-11 12:14:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:14:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:14:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fe271d440074b9abcf482c59ffdb4a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:15:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRBNkE2RDQ5NUMyNkQ2MDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRBNkE2RDQ5NUMyNkQ2MDk2AA==\",\"timestamp\":\"1768113890\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:00+05:30"} [2026-01-11 12:15:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRBNkE2RDQ5NUMyNkQ2MDk2AA== [2026-01-11 12:15:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRBNkE2RDQ5NUMyNkQ2MDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRBNkE2RDQ5NUMyNkQ2MDk2AA==\",\"timestamp\":\"1768113890\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:00+05:30"} [2026-01-11 12:15:00] [DEBUG] Ignoring event: delivered [2026-01-11 12:15:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:45:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0REZBN0MyQjc1QUU4MEMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0REZBN0MyQjc1QUU4MEMwAA==", "timestamp": "1768113901", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:15:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:15:03] [INFO] Sending instructions to 917202000200 [2026-01-11 12:15:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:15:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:15:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fbe66e0c2f4440cb55c71ce55dbc57d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:15:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2MDc3QkE4RThDMjIzNDVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2MDc3QkE4RThDMjIzNDVCAA==\",\"timestamp\":\"1768113896\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:06+05:30"} [2026-01-11 12:15:07] [DEBUG] Ignoring event: delivered [2026-01-11 12:15:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2MDc3QkE4RThDMjIzNDVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2MDc3QkE4RThDMjIzNDVCAA==\",\"timestamp\":\"1768113896\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:06+05:30"} [2026-01-11 12:15:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2MDc3QkE4RThDMjIzNDVCAA== [2026-01-11 12:15:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0REZBN0MyQjc1QUU4MEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0REZBN0MyQjc1QUU4MEMwAA==\",\"timestamp\":\"1768113901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:06+05:30"} [2026-01-11 12:15:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0REZBN0MyQjc1QUU4MEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0REZBN0MyQjc1QUU4MEMwAA==\",\"timestamp\":\"1768113901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:20+05:30"} [2026-01-11 12:15:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0REZBN0MyQjc1QUU4MEMwAA== [2026-01-11 12:15:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:45:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3M0ZCQUE0MEVFREM1MkU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3M0ZCQUE0MEVFREM1MkU0AA==", "timestamp": "1768113937", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:15:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:15:39] [INFO] Sending instructions to 917202000200 [2026-01-11 12:15:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:15:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:15:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce70c84acaa34432bcc1526b8f18cec9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:15:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:45:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEOTIzMzIxRjRFQjAzRDhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEOTIzMzIxRjRFQjAzRDhEAA==", "timestamp": "1768113943", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:15:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:15:45] [INFO] Sending instructions to 917202000200 [2026-01-11 12:15:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:15:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:15:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b42e331515254bebb37b6b4d1929970f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3M0ZCQUE0MEVFREM1MkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3M0ZCQUE0MEVFREM1MkU0AA==\",\"timestamp\":\"1768113937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:45+05:30"} [2026-01-11 12:15:47] [DEBUG] Ignoring event: delivered [2026-01-11 12:15:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:45:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxREU0RkNGNjc3QjY0OEQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxREU0RkNGNjc3QjY0OEQ3AA==", "timestamp": "1768113948", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:15:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:15:51] [INFO] Sending instructions to 917202000200 [2026-01-11 12:15:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:15:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:15:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "001dc5ff2c70405b906b56645981c2fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:15:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEOTIzMzIxRjRFQjAzRDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEOTIzMzIxRjRFQjAzRDhEAA==\",\"timestamp\":\"1768113943\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:51+05:30"} [2026-01-11 12:15:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEOTIzMzIxRjRFQjAzRDhEAA== [2026-01-11 12:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxREU0RkNGNjc3QjY0OEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxREU0RkNGNjc3QjY0OEQ3AA==\",\"timestamp\":\"1768113948\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:51+05:30"} [2026-01-11 12:15:53] [DEBUG] Ignoring event: delivered [2026-01-11 12:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3M0ZCQUE0MEVFREM1MkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3M0ZCQUE0MEVFREM1MkU0AA==\",\"timestamp\":\"1768113937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:51+05:30"} [2026-01-11 12:15:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3M0ZCQUE0MEVFREM1MkU0AA== [2026-01-11 12:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEOTIzMzIxRjRFQjAzRDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEOTIzMzIxRjRFQjAzRDhEAA==\",\"timestamp\":\"1768113943\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:15:51+05:30"} [2026-01-11 12:15:53] [DEBUG] Ignoring event: delivered [2026-01-11 12:15:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:45:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGMDAxMDk5MkU4QTlBNDVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGMDAxMDk5MkU4QTlBNDVDAA==", "timestamp": "1768113955", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:15:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:15:57] [INFO] Sending instructions to 917202000200 [2026-01-11 12:15:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:15:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:15:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55b5f76afc9945ed800cd88fa0e57d3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:16:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxREU0RkNGNjc3QjY0OEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxREU0RkNGNjc3QjY0OEQ3AA==\",\"timestamp\":\"1768113948\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:16:05+05:30"} [2026-01-11 12:16:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxREU0RkNGNjc3QjY0OEQ3AA== [2026-01-11 12:16:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGMDAxMDk5MkU4QTlBNDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGMDAxMDk5MkU4QTlBNDVDAA==\",\"timestamp\":\"1768113955\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:16:11+05:30"} [2026-01-11 12:16:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGMDAxMDk5MkU4QTlBNDVDAA== [2026-01-11 12:16:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:15:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGMDAxMDk5MkU4QTlBNDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGMDAxMDk5MkU4QTlBNDVDAA==\",\"timestamp\":\"1768113955\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:16:10+05:30"} [2026-01-11 12:16:13] [DEBUG] Ignoring event: delivered [2026-01-11 12:16:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:46:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBNDZBMjgzN0FFNjM3MEJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBNDZBMjgzN0FFNjM3MEJFAA==", "timestamp": "1768113991", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:16:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:16:33] [INFO] Sending instructions to 917202000200 [2026-01-11 12:16:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:16:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:16:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd0c031bd4984aefaee702e92093e64c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:16:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:46:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDRkEyNjI1MjVCMTc3QjExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDRkEyNjI1MjVCMTc3QjExAA==", "timestamp": "1768113997", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:16:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:16:39] [INFO] Sending instructions to 917202000200 [2026-01-11 12:16:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:16:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:16:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "470a977a29644a11a3c3c6be44288ac1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:16:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:46:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MDVEMkFGNjEwOUY5Qjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MDVEMkFGNjEwOUY5Qjg3AA==", "timestamp": "1768114002", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:16:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:16:45] [INFO] Sending instructions to 917202000200 [2026-01-11 12:16:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:16:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:16:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3446cd1acd43450ab22d149457fc2fac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:16:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:16:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDRkEyNjI1MjVCMTc3QjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDRkEyNjI1MjVCMTc3QjExAA==\",\"timestamp\":\"1768113997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:16:46+05:30"} [2026-01-11 12:16:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDRkEyNjI1MjVCMTc3QjExAA== [2026-01-11 12:16:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:46:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERkJBMDAzOTk1OTBGMTREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERkJBMDAzOTk1OTBGMTREAA==", "timestamp": "1768114008", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:16:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:16:50] [INFO] Sending instructions to 917202000200 [2026-01-11 12:16:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:16:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:16:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a8624e955d0477ea8e3907a2c8d79b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:16:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERkJBMDAzOTk1OTBGMTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERkJBMDAzOTk1OTBGMTREAA==\",\"timestamp\":\"1768114008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:00+05:30"} [2026-01-11 12:17:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:16:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MDVEMkFGNjEwOUY5Qjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MDVEMkFGNjEwOUY5Qjg3AA==\",\"timestamp\":\"1768114002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:00+05:30"} [2026-01-11 12:17:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBNDZBMjgzN0FFNjM3MEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBNDZBMjgzN0FFNjM3MEJFAA==\",\"timestamp\":\"1768113991\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:00+05:30"} [2026-01-11 12:17:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:16:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDRkEyNjI1MjVCMTc3QjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZDRkEyNjI1MjVCMTc3QjExAA==\",\"timestamp\":\"1768113997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:00+05:30"} [2026-01-11 12:17:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:16:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MDVEMkFGNjEwOUY5Qjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MDVEMkFGNjEwOUY5Qjg3AA==\",\"timestamp\":\"1768114002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:00+05:30"} [2026-01-11 12:17:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MDVEMkFGNjEwOUY5Qjg3AA== [2026-01-11 12:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBNDZBMjgzN0FFNjM3MEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBNDZBMjgzN0FFNjM3MEJFAA==\",\"timestamp\":\"1768113991\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:00+05:30"} [2026-01-11 12:17:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBNDZBMjgzN0FFNjM3MEJFAA== [2026-01-11 12:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:16:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERkJBMDAzOTk1OTBGMTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERkJBMDAzOTk1OTBGMTREAA==\",\"timestamp\":\"1768114008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:00+05:30"} [2026-01-11 12:17:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERkJBMDAzOTk1OTBGMTREAA== [2026-01-11 12:17:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:47:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEQURGNzEwNDdERUIzMzhDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEQURGNzEwNDdERUIzMzhDAA==", "timestamp": "1768114045", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:17:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:17:26] [INFO] Sending instructions to 917202000200 [2026-01-11 12:17:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:17:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:17:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "872df212b43248e899e507ab06bc9324", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:17:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:47:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0MDgwRjg0Nzc2REQ4RUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0MDgwRjg0Nzc2REQ4RUIwAA==", "timestamp": "1768114050", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:17:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:17:31] [INFO] Sending instructions to 917202000200 [2026-01-11 12:17:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:17:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:17:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86810da470ad4e73aa886b64c2a4dfae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:17:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEQURGNzEwNDdERUIzMzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEQURGNzEwNDdERUIzMzhDAA==\",\"timestamp\":\"1768114045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:32+05:30"} [2026-01-11 12:17:33] [DEBUG] Ignoring event: delivered [2026-01-11 12:17:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:47:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYxN0Y5MEVGMkE1MjlBODJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYxN0Y5MEVGMkE1MjlBODJDAA==", "timestamp": "1768114055", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:17:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:17:37] [INFO] Sending instructions to 917202000200 [2026-01-11 12:17:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:17:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:17:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bb218c959804c789a47ea290a7e9af8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:17:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEQURGNzEwNDdERUIzMzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEQURGNzEwNDdERUIzMzhDAA==\",\"timestamp\":\"1768114045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:37+05:30"} [2026-01-11 12:17:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEQURGNzEwNDdERUIzMzhDAA== [2026-01-11 12:17:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0MDgwRjg0Nzc2REQ4RUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0MDgwRjg0Nzc2REQ4RUIwAA==\",\"timestamp\":\"1768114050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:37+05:30"} [2026-01-11 12:17:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0MDgwRjg0Nzc2REQ4RUIwAA== [2026-01-11 12:17:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:47:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBMzU0NEQ4QkMwQjZFMjE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBMzU0NEQ4QkMwQjZFMjE4AA==", "timestamp": "1768114060", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:17:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:17:42] [INFO] Sending instructions to 917202000200 [2026-01-11 12:17:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:17:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:17:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79e93851fb9f4ab9830ef556677fb0f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:17:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0MDgwRjg0Nzc2REQ4RUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0MDgwRjg0Nzc2REQ4RUIwAA==\",\"timestamp\":\"1768114050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:43+05:30"} [2026-01-11 12:17:44] [DEBUG] Ignoring event: delivered [2026-01-11 12:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYxN0Y5MEVGMkE1MjlBODJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYxN0Y5MEVGMkE1MjlBODJDAA==\",\"timestamp\":\"1768114055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:44+05:30"} [2026-01-11 12:17:45] [DEBUG] Ignoring event: delivered [2026-01-11 12:17:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:47:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE0QjI5NUI2NjBEQzI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE0QjI5NUI2NjBEQzI4AA==", "timestamp": "1768114065", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:17:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:17:47] [INFO] Sending instructions to 917202000200 [2026-01-11 12:17:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:17:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:17:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "deb4d8676baa4b529a4eafec143527b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:17:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYxN0Y5MEVGMkE1MjlBODJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYxN0Y5MEVGMkE1MjlBODJDAA==\",\"timestamp\":\"1768114055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:48+05:30"} [2026-01-11 12:17:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYxN0Y5MEVGMkE1MjlBODJDAA== [2026-01-11 12:17:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE0QjI5NUI2NjBEQzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE0QjI5NUI2NjBEQzI4AA==\",\"timestamp\":\"1768114065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:17:49+05:30"} [2026-01-11 12:17:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE0QjI5NUI2NjBEQzI4AA== [2026-01-11 12:17:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:47:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRTEyNkQxQzM1QUJEMEYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRTEyNkQxQzM1QUJEMEYyAA==", "timestamp": "1768114072", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:17:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:17:54] [INFO] Sending instructions to 917202000200 [2026-01-11 12:17:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:17:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:17:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b5871fe610647aba24ff7b2aa44c0b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:18:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:48:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFFQkMzQzIwNzlBQTJCMTRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFFQkMzQzIwNzlBQTJCMTRDAA==", "timestamp": "1768114077", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:18:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:18:00] [INFO] Sending instructions to 917202000200 [2026-01-11 12:18:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:18:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:18:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "100a0b2bd2ac403e80a225f5ca07c3ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:18:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRTEyNkQxQzM1QUJEMEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRTEyNkQxQzM1QUJEMEYyAA==\",\"timestamp\":\"1768114072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:02+05:30"} [2026-01-11 12:18:03] [DEBUG] Ignoring event: delivered [2026-01-11 12:18:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBMzU0NEQ4QkMwQjZFMjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBMzU0NEQ4QkMwQjZFMjE4AA==\",\"timestamp\":\"1768114060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:02+05:30"} [2026-01-11 12:18:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBMzU0NEQ4QkMwQjZFMjE4AA== [2026-01-11 12:18:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBMzU0NEQ4QkMwQjZFMjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBMzU0NEQ4QkMwQjZFMjE4AA==\",\"timestamp\":\"1768114060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:03+05:30"} [2026-01-11 12:18:04] [DEBUG] Ignoring event: delivered [2026-01-11 12:18:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE0QjI5NUI2NjBEQzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE0QjI5NUI2NjBEQzI4AA==\",\"timestamp\":\"1768114065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:03+05:30"} [2026-01-11 12:18:04] [DEBUG] Ignoring event: delivered [2026-01-11 12:18:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:17:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRTEyNkQxQzM1QUJEMEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRTEyNkQxQzM1QUJEMEYyAA==\",\"timestamp\":\"1768114072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:04+05:30"} [2026-01-11 12:18:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGRTEyNkQxQzM1QUJEMEYyAA== [2026-01-11 12:18:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFFQkMzQzIwNzlBQTJCMTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFFQkMzQzIwNzlBQTJCMTRDAA==\",\"timestamp\":\"1768114077\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:04+05:30"} [2026-01-11 12:18:05] [DEBUG] Ignoring event: delivered [2026-01-11 12:18:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:48:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGODQ4NDlCQ0M0RUIwQzUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGODQ4NDlCQ0M0RUIwQzUzAA==", "timestamp": "1768114083", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:18:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:18:05] [INFO] Sending instructions to 917202000200 [2026-01-11 12:18:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:18:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:18:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a525c1efcf38407f89002df27b0a1d02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:18:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:48:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNTEwNEU5RjlGOTk0RDc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNTEwNEU5RjlGOTk0RDc5AA==", "timestamp": "1768114089", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:18:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:18:11] [INFO] Sending instructions to 917202000200 [2026-01-11 12:18:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:18:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:18:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bff6db8d2ef741998d2f6be3f5d735ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:18:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFFQkMzQzIwNzlBQTJCMTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFFQkMzQzIwNzlBQTJCMTRDAA==\",\"timestamp\":\"1768114077\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:10+05:30"} [2026-01-11 12:18:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFFQkMzQzIwNzlBQTJCMTRDAA== [2026-01-11 12:18:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNTEwNEU5RjlGOTk0RDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNTEwNEU5RjlGOTk0RDc5AA==\",\"timestamp\":\"1768114089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:16+05:30"} [2026-01-11 12:18:17] [DEBUG] Ignoring event: delivered [2026-01-11 12:18:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGODQ4NDlCQ0M0RUIwQzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGODQ4NDlCQ0M0RUIwQzUzAA==\",\"timestamp\":\"1768114083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:16+05:30"} [2026-01-11 12:18:17] [DEBUG] Ignoring event: delivered [2026-01-11 12:18:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGODQ4NDlCQ0M0RUIwQzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGODQ4NDlCQ0M0RUIwQzUzAA==\",\"timestamp\":\"1768114083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:16+05:30"} [2026-01-11 12:18:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGODQ4NDlCQ0M0RUIwQzUzAA== [2026-01-11 12:18:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNTEwNEU5RjlGOTk0RDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNTEwNEU5RjlGOTk0RDc5AA==\",\"timestamp\":\"1768114089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:25+05:30"} [2026-01-11 12:18:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNTEwNEU5RjlGOTk0RDc5AA== [2026-01-11 12:18:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:48:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMTVDMTAwNDlBOUM1OEVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMTVDMTAwNDlBOUM1OEVGAA==", "timestamp": "1768114125", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:18:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:18:47] [INFO] Sending instructions to 917202000200 [2026-01-11 12:18:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:18:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:18:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00e00d68ef854f85806cdd43abf19e1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:18:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMTVDMTAwNDlBOUM1OEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMTVDMTAwNDlBOUM1OEVGAA==\",\"timestamp\":\"1768114125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:48+05:30"} [2026-01-11 12:18:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMTVDMTAwNDlBOUM1OEVGAA== [2026-01-11 12:18:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMTVDMTAwNDlBOUM1OEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzMTVDMTAwNDlBOUM1OEVGAA==\",\"timestamp\":\"1768114125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:18:49+05:30"} [2026-01-11 12:18:50] [DEBUG] Ignoring event: delivered [2026-01-11 12:18:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:48:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRjY3MEExNTVFMTgzMzdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRjY3MEExNTVFMTgzMzdDAA==", "timestamp": "1768114130", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:18:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:18:52] [INFO] Sending instructions to 917202000200 [2026-01-11 12:18:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:18:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:18:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "292d759d16ad4e66803fbef0deaf68e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:19:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRjY3MEExNTVFMTgzMzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRjY3MEExNTVFMTgzMzdDAA==\",\"timestamp\":\"1768114130\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:19:04+05:30"} [2026-01-11 12:19:04] [DEBUG] Ignoring event: delivered [2026-01-11 12:19:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:18:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRjY3MEExNTVFMTgzMzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRjY3MEExNTVFMTgzMzdDAA==\",\"timestamp\":\"1768114130\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:19:04+05:30"} [2026-01-11 12:19:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDRjY3MEExNTVFMTgzMzdDAA== [2026-01-11 12:19:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:49:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUJERjFEOUI5RDEyMERBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUJERjFEOUI5RDEyMERBAA==", "timestamp": "1768114167", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:19:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:19:29] [INFO] Sending instructions to 917202000200 [2026-01-11 12:19:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:19:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:19:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c57772b42a64d52b1d67d8b1474c423", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:19:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:49:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzMkVCODYzRTBBM0U3MDgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzMkVCODYzRTBBM0U3MDgzAA==", "timestamp": "1768114172", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:19:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:19:34] [INFO] Sending instructions to 917202000200 [2026-01-11 12:19:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:19:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:19:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bbaf41b29c9478b8a48bb0f2961528f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzMkVCODYzRTBBM0U3MDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzMkVCODYzRTBBM0U3MDgzAA==\",\"timestamp\":\"1768114172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:19:34+05:30"} [2026-01-11 12:19:34] [DEBUG] Ignoring event: delivered [2026-01-11 12:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzMkVCODYzRTBBM0U3MDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzMkVCODYzRTBBM0U3MDgzAA==\",\"timestamp\":\"1768114172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:19:34+05:30"} [2026-01-11 12:19:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzMkVCODYzRTBBM0U3MDgzAA== [2026-01-11 12:19:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:49:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1NzAzOTZDRjkxNjIyNDUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1NzAzOTZDRjkxNjIyNDUwAA==", "timestamp": "1768114178", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:19:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:19:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:19:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:19:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:19:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef1a1a925f394e92b9147fe9cc10e14e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:19:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUJERjFEOUI5RDEyMERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUJERjFEOUI5RDEyMERBAA==\",\"timestamp\":\"1768114167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:19:50+05:30"} [2026-01-11 12:19:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUJERjFEOUI5RDEyMERBAA== [2026-01-11 12:19:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUJERjFEOUI5RDEyMERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUJERjFEOUI5RDEyMERBAA==\",\"timestamp\":\"1768114167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:19:50+05:30"} [2026-01-11 12:19:52] [DEBUG] Ignoring event: delivered [2026-01-11 12:20:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:19:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1NzAzOTZDRjkxNjIyNDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1NzAzOTZDRjkxNjIyNDUwAA==\",\"timestamp\":\"1768114178\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:20:04+05:30"} [2026-01-11 12:20:05] [DEBUG] Ignoring event: delivered [2026-01-11 12:20:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:19:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1NzAzOTZDRjkxNjIyNDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1NzAzOTZDRjkxNjIyNDUwAA==\",\"timestamp\":\"1768114178\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:20:04+05:30"} [2026-01-11 12:20:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1NzAzOTZDRjkxNjIyNDUwAA== [2026-01-11 12:20:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:50:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NkVENTlCODg5OTE0MTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NkVENTlCODg5OTE0MTYxAA==", "timestamp": "1768114214", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:20:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:20:16] [INFO] Sending instructions to 917202000200 [2026-01-11 12:20:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:20:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:20:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "485bacc457204b6b81c29390f13c6a0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:20:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:50:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBQUY3RjlCQjc1MkMzMkFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBQUY3RjlCQjc1MkMzMkFEAA==", "timestamp": "1768114220", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:20:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:20:22] [INFO] Sending instructions to 917202000200 [2026-01-11 12:20:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:20:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:20:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d58c9a3ff8849e9b1c46073f53c8933", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:20:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:20:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBQUY3RjlCQjc1MkMzMkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBQUY3RjlCQjc1MkMzMkFEAA==\",\"timestamp\":\"1768114220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:20:24+05:30"} [2026-01-11 12:20:26] [DEBUG] Ignoring event: delivered [2026-01-11 12:20:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:50:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4Q0ZCNTVDOUIxRjUyNzEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4Q0ZCNTVDOUIxRjUyNzEwAA==", "timestamp": "1768114225", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:20:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:20:27] [INFO] Sending instructions to 917202000200 [2026-01-11 12:20:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:20:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:20:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f36c64f8985e4100b8f26699840afb28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:20:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:20:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NkVENTlCODg5OTE0MTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NkVENTlCODg5OTE0MTYxAA==\",\"timestamp\":\"1768114214\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:20:33+05:30"} [2026-01-11 12:20:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NkVENTlCODg5OTE0MTYxAA== [2026-01-11 12:20:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:20:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBQUY3RjlCQjc1MkMzMkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBQUY3RjlCQjc1MkMzMkFEAA==\",\"timestamp\":\"1768114220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:20:33+05:30"} [2026-01-11 12:20:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBQUY3RjlCQjc1MkMzMkFEAA== [2026-01-11 12:20:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:20:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NkVENTlCODg5OTE0MTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NkVENTlCODg5OTE0MTYxAA==\",\"timestamp\":\"1768114214\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:20:33+05:30"} [2026-01-11 12:20:34] [DEBUG] Ignoring event: delivered [2026-01-11 12:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:20:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4Q0ZCNTVDOUIxRjUyNzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4Q0ZCNTVDOUIxRjUyNzEwAA==\",\"timestamp\":\"1768114225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:20:33+05:30"} [2026-01-11 12:20:35] [DEBUG] Ignoring event: delivered [2026-01-11 12:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:20:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4Q0ZCNTVDOUIxRjUyNzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4Q0ZCNTVDOUIxRjUyNzEwAA==\",\"timestamp\":\"1768114225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:20:33+05:30"} [2026-01-11 12:20:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4Q0ZCNTVDOUIxRjUyNzEwAA== [2026-01-11 12:21:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:51:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFMTIzNTQ3ODI0RUJDQTM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFMTIzNTQ3ODI0RUJDQTM1AA==", "timestamp": "1768114261", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:21:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:21:03] [INFO] Sending instructions to 917202000200 [2026-01-11 12:21:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:21:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:21:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fc4a52429d44bb292fc439e9f5af539", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:21:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:51:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEM0ZGRUVCQ0UyNDhBQUU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEM0ZGRUVCQ0UyNDhBQUU1AA==", "timestamp": "1768114267", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:21:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:21:08] [INFO] Sending instructions to 917202000200 [2026-01-11 12:21:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:21:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:21:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ef477e451ce4ce8a34203324a45cbff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:21:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEM0ZGRUVCQ0UyNDhBQUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEM0ZGRUVCQ0UyNDhBQUU1AA==\",\"timestamp\":\"1768114267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:12+05:30"} [2026-01-11 12:21:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEM0ZGRUVCQ0UyNDhBQUU1AA== [2026-01-11 12:21:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFMTIzNTQ3ODI0RUJDQTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFMTIzNTQ3ODI0RUJDQTM1AA==\",\"timestamp\":\"1768114261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:13+05:30"} [2026-01-11 12:21:13] [DEBUG] Ignoring event: delivered [2026-01-11 12:21:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:51:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyREZENUMzQzM3QUIwNTMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyREZENUMzQzM3QUIwNTMxAA==", "timestamp": "1768114272", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:21:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:21:13] [INFO] Sending instructions to 917202000200 [2026-01-11 12:21:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:21:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:21:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9e50719a872492496577079ec1018f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:21:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEM0ZGRUVCQ0UyNDhBQUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEM0ZGRUVCQ0UyNDhBQUU1AA==\",\"timestamp\":\"1768114267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:15+05:30"} [2026-01-11 12:21:18] [DEBUG] Ignoring event: delivered [2026-01-11 12:21:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFMTIzNTQ3ODI0RUJDQTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFMTIzNTQ3ODI0RUJDQTM1AA==\",\"timestamp\":\"1768114261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:16+05:30"} [2026-01-11 12:21:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFMTIzNTQ3ODI0RUJDQTM1AA== [2026-01-11 12:21:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyREZENUMzQzM3QUIwNTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyREZENUMzQzM3QUIwNTMxAA==\",\"timestamp\":\"1768114272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:31+05:30"} [2026-01-11 12:21:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyREZENUMzQzM3QUIwNTMxAA== [2026-01-11 12:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyREZENUMzQzM3QUIwNTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyREZENUMzQzM3QUIwNTMxAA==\",\"timestamp\":\"1768114272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:31+05:30"} [2026-01-11 12:21:32] [DEBUG] Ignoring event: delivered [2026-01-11 12:21:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:51:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDMzlFOThCQTRFMDIyQ0EzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDMzlFOThCQTRFMDIyQ0EzAA==", "timestamp": "1768114307", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:21:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:21:49] [INFO] Sending instructions to 917202000200 [2026-01-11 12:21:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:21:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:21:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fea7512c63b43d4ace93c56f1ce4db6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDMzlFOThCQTRFMDIyQ0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDMzlFOThCQTRFMDIyQ0EzAA==\",\"timestamp\":\"1768114307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:54+05:30"} [2026-01-11 12:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDMzlFOThCQTRFMDIyQ0EzAA== [2026-01-11 12:21:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:51:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNkEyOUNCNUVGNERFODAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNkEyOUNCNUVGNERFODAzAA==", "timestamp": "1768114313", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:21:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:21:55] [INFO] Sending instructions to 917202000200 [2026-01-11 12:21:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:21:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:21:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5705cbaa1512472dbeb26f741c8d6a11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:21:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDMzlFOThCQTRFMDIyQ0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVDMzlFOThCQTRFMDIyQ0EzAA==\",\"timestamp\":\"1768114307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:54+05:30"} [2026-01-11 12:21:55] [DEBUG] Ignoring event: delivered [2026-01-11 12:21:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNkEyOUNCNUVGNERFODAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNkEyOUNCNUVGNERFODAzAA==\",\"timestamp\":\"1768114313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:57+05:30"} [2026-01-11 12:21:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNkEyOUNCNUVGNERFODAzAA== [2026-01-11 12:21:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:21:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNkEyOUNCNUVGNERFODAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDNkEyOUNCNUVGNERFODAzAA==\",\"timestamp\":\"1768114313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:21:58+05:30"} [2026-01-11 12:21:58] [DEBUG] Ignoring event: delivered [2026-01-11 12:22:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:52:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjU2MDZGQzFDQjI5NUQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjU2MDZGQzFDQjI5NUQzAA==", "timestamp": "1768114318", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:22:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:22:00] [INFO] Sending instructions to 917202000200 [2026-01-11 12:22:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:22:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:22:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "445cefa68d994f8683de1fc9467fa0a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:22:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:52:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCRTZEMEUwRkM1REE3NjUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCRTZEMEUwRkM1REE3NjUxAA==", "timestamp": "1768114323", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:22:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:22:05] [INFO] Sending instructions to 917202000200 [2026-01-11 12:22:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:22:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:22:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "028eac5d09014412a7bbe1a8016f592c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjU2MDZGQzFDQjI5NUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjU2MDZGQzFDQjI5NUQzAA==\",\"timestamp\":\"1768114318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:08+05:30"} [2026-01-11 12:22:09] [DEBUG] Ignoring event: delivered [2026-01-11 12:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCRTZEMEUwRkM1REE3NjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCRTZEMEUwRkM1REE3NjUxAA==\",\"timestamp\":\"1768114323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:08+05:30"} [2026-01-11 12:22:09] [DEBUG] Ignoring event: delivered [2026-01-11 12:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjU2MDZGQzFDQjI5NUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjU2MDZGQzFDQjI5NUQzAA==\",\"timestamp\":\"1768114318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:08+05:30"} [2026-01-11 12:22:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjU2MDZGQzFDQjI5NUQzAA== [2026-01-11 12:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCRTZEMEUwRkM1REE3NjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCRTZEMEUwRkM1REE3NjUxAA==\",\"timestamp\":\"1768114323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:08+05:30"} [2026-01-11 12:22:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCRTZEMEUwRkM1REE3NjUxAA== [2026-01-11 12:22:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:52:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQUFGNkVDN0VCNDRFOUM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQUFGNkVDN0VCNDRFOUM4AA==", "timestamp": "1768114359", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:22:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:22:41] [INFO] Sending instructions to 917202000200 [2026-01-11 12:22:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:22:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:22:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87baad3319564f8caab479d88eb0f064", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:22:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:52:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQzAxQURCMjlDNDhBNkRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQzAxQURCMjlDNDhBNkRCAA==", "timestamp": "1768114364", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:22:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:22:46] [INFO] Sending instructions to 917202000200 [2026-01-11 12:22:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:22:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:22:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3cc3627f1c674bb5bafe95aa4f88938b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:22:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQUFGNkVDN0VCNDRFOUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQUFGNkVDN0VCNDRFOUM4AA==\",\"timestamp\":\"1768114359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:45+05:30"} [2026-01-11 12:22:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQUFGNkVDN0VCNDRFOUM4AA== [2026-01-11 12:22:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQUFGNkVDN0VCNDRFOUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQUFGNkVDN0VCNDRFOUM4AA==\",\"timestamp\":\"1768114359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:45+05:30"} [2026-01-11 12:22:47] [DEBUG] Ignoring event: delivered [2026-01-11 12:22:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQzAxQURCMjlDNDhBNkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQzAxQURCMjlDNDhBNkRCAA==\",\"timestamp\":\"1768114364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:47+05:30"} [2026-01-11 12:22:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQzAxQURCMjlDNDhBNkRCAA== [2026-01-11 12:22:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQzAxQURCMjlDNDhBNkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQzAxQURCMjlDNDhBNkRCAA==\",\"timestamp\":\"1768114364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:47+05:30"} [2026-01-11 12:22:49] [DEBUG] Ignoring event: delivered [2026-01-11 12:22:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:52:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwNUMxNEY1QTEzQ0IwNjFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwNUMxNEY1QTEzQ0IwNjFFAA==", "timestamp": "1768114369", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:22:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:22:51] [INFO] Sending instructions to 917202000200 [2026-01-11 12:22:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:22:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:22:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2bf888ef5876499bbd1755f8f86cc6b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwNUMxNEY1QTEzQ0IwNjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwNUMxNEY1QTEzQ0IwNjFFAA==\",\"timestamp\":\"1768114369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:52+05:30"} [2026-01-11 12:22:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwNUMxNEY1QTEzQ0IwNjFFAA== [2026-01-11 12:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:22:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwNUMxNEY1QTEzQ0IwNjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwNUMxNEY1QTEzQ0IwNjFFAA==\",\"timestamp\":\"1768114369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:22:57+05:30"} [2026-01-11 12:22:58] [DEBUG] Ignoring event: delivered [2026-01-11 12:23:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:53:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0REJCNzAwNDYxOTEwQTFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0REJCNzAwNDYxOTEwQTFFAA==", "timestamp": "1768114406", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:23:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:23:27] [INFO] Sending instructions to 917202000200 [2026-01-11 12:23:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:23:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:23:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "913e9f88b0484fb5a9978343a75b1cad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:23:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:53:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIwNDA1NDVFM0U0NDJFN0E4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIwNDA1NDVFM0U0NDJFN0E4AA==", "timestamp": "1768114411", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:23:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:23:33] [INFO] Sending instructions to 917202000200 [2026-01-11 12:23:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:23:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:23:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:23:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0REJCNzAwNDYxOTEwQTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0REJCNzAwNDYxOTEwQTFFAA==\",\"timestamp\":\"1768114406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:23:31+05:30"} [2026-01-11 12:23:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0REJCNzAwNDYxOTEwQTFFAA== [2026-01-11 12:23:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1cb184e0835439d848a4cf9b13966b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:23:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:23:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0REJCNzAwNDYxOTEwQTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0REJCNzAwNDYxOTEwQTFFAA==\",\"timestamp\":\"1768114406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:23:31+05:30"} [2026-01-11 12:23:34] [DEBUG] Ignoring event: delivered [2026-01-11 12:23:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:53:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5MDE4RDhEQzREN0JBQTFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5MDE4RDhEQzREN0JBQTFEAA==", "timestamp": "1768114416", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:23:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:23:37] [INFO] Sending instructions to 917202000200 [2026-01-11 12:23:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:23:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:23:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a66023ab97b441a9b444327565403cb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:23:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:23:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIwNDA1NDVFM0U0NDJFN0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIwNDA1NDVFM0U0NDJFN0E4AA==\",\"timestamp\":\"1768114411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:23:37+05:30"} [2026-01-11 12:23:38] [DEBUG] Ignoring event: delivered [2026-01-11 12:23:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:23:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIwNDA1NDVFM0U0NDJFN0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIwNDA1NDVFM0U0NDJFN0E4AA==\",\"timestamp\":\"1768114411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:23:38+05:30"} [2026-01-11 12:23:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIwNDA1NDVFM0U0NDJFN0E4AA== [2026-01-11 12:23:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:23:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5MDE4RDhEQzREN0JBQTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5MDE4RDhEQzREN0JBQTFEAA==\",\"timestamp\":\"1768114416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:23:39+05:30"} [2026-01-11 12:23:40] [DEBUG] Ignoring event: delivered [2026-01-11 12:23:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:23:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5MDE4RDhEQzREN0JBQTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5MDE4RDhEQzREN0JBQTFEAA==\",\"timestamp\":\"1768114416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:23:38+05:30"} [2026-01-11 12:23:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5MDE4RDhEQzREN0JBQTFEAA== [2026-01-11 12:24:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:54:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODYyRUQwODNCRTdCMjc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODYyRUQwODNCRTdCMjc3AA==", "timestamp": "1768114452", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:24:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:24:13] [INFO] Sending instructions to 917202000200 [2026-01-11 12:24:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:24:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:24:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42ce843a3c0d4b378829e8975418f0d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:24:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODYyRUQwODNCRTdCMjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODYyRUQwODNCRTdCMjc3AA==\",\"timestamp\":\"1768114452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:17+05:30"} [2026-01-11 12:24:18] [DEBUG] Ignoring event: delivered [2026-01-11 12:24:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:54:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2MTIzNEQxMkU0QjExODU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2MTIzNEQxMkU0QjExODU1AA==", "timestamp": "1768114457", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:24:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:24:19] [INFO] Sending instructions to 917202000200 [2026-01-11 12:24:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:24:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:24:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODYyRUQwODNCRTdCMjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODYyRUQwODNCRTdCMjc3AA==\",\"timestamp\":\"1768114452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:18+05:30"} [2026-01-11 12:24:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODYyRUQwODNCRTdCMjc3AA== [2026-01-11 12:24:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67b31d04e4094857be451e0ddb24dd4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:24:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2MTIzNEQxMkU0QjExODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2MTIzNEQxMkU0QjExODU1AA==\",\"timestamp\":\"1768114457\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:19+05:30"} [2026-01-11 12:24:21] [DEBUG] Ignoring event: delivered [2026-01-11 12:24:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2MTIzNEQxMkU0QjExODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2MTIzNEQxMkU0QjExODU1AA==\",\"timestamp\":\"1768114457\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:19+05:30"} [2026-01-11 12:24:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM2MTIzNEQxMkU0QjExODU1AA== [2026-01-11 12:24:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:54:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQTAzQkM5NDlEODczMUNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQTAzQkM5NDlEODczMUNBAA==", "timestamp": "1768114462", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:24:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:24:24] [INFO] Sending instructions to 917202000200 [2026-01-11 12:24:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:24:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:24:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbeebad6d1d14ac6b04393665f2e5ff2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:24:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:54:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMDlGRTgwOUQyODk4MTQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMDlGRTgwOUQyODk4MTQ2AA==", "timestamp": "1768114468", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:24:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:24:30] [INFO] Sending instructions to 917202000200 [2026-01-11 12:24:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:24:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:24:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3aedeb1fdd264cb8a8b4803706bc6b61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQTAzQkM5NDlEODczMUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQTAzQkM5NDlEODczMUNBAA==\",\"timestamp\":\"1768114462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:29+05:30"} [2026-01-11 12:24:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQTAzQkM5NDlEODczMUNBAA== [2026-01-11 12:24:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:54:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RjIyRERBRDVBNzIzNDgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RjIyRERBRDVBNzIzNDgzAA==", "timestamp": "1768114473", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:24:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:24:35] [INFO] Sending instructions to 917202000200 [2026-01-11 12:24:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:24:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:24:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "509dade6e7bd4959a92665a0b1a6b88e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQTAzQkM5NDlEODczMUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQTAzQkM5NDlEODczMUNBAA==\",\"timestamp\":\"1768114462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:39+05:30"} [2026-01-11 12:24:41] [DEBUG] Ignoring event: delivered [2026-01-11 12:24:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMDlGRTgwOUQyODk4MTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMDlGRTgwOUQyODk4MTQ2AA==\",\"timestamp\":\"1768114468\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:48+05:30"} [2026-01-11 12:24:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMDlGRTgwOUQyODk4MTQ2AA== [2026-01-11 12:24:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RjIyRERBRDVBNzIzNDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RjIyRERBRDVBNzIzNDgzAA==\",\"timestamp\":\"1768114473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:48+05:30"} [2026-01-11 12:24:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RjIyRERBRDVBNzIzNDgzAA== [2026-01-11 12:24:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMDlGRTgwOUQyODk4MTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyMDlGRTgwOUQyODk4MTQ2AA==\",\"timestamp\":\"1768114468\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:49+05:30"} [2026-01-11 12:24:50] [DEBUG] Ignoring event: delivered [2026-01-11 12:24:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RjIyRERBRDVBNzIzNDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RjIyRERBRDVBNzIzNDgzAA==\",\"timestamp\":\"1768114473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:24:49+05:30"} [2026-01-11 12:24:50] [DEBUG] Ignoring event: delivered [2026-01-11 12:25:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:55:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1Q0JEOTg0NzEzNjIzODdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1Q0JEOTg0NzEzNjIzODdBAA==", "timestamp": "1768114509", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:25:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:25:10] [INFO] Sending instructions to 917202000200 [2026-01-11 12:25:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:25:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:25:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "902f98b4c7de451992a9103a916203f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:25:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:55:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEM0I4MzY0QzlBMTQ2NjYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEM0I4MzY0QzlBMTQ2NjYzAA==", "timestamp": "1768114514", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:25:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:25:16] [INFO] Sending instructions to 917202000200 [2026-01-11 12:25:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:25:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:25:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4367a995672b4bfbbfe6f37035c088c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:25:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:25:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEM0I4MzY0QzlBMTQ2NjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEM0I4MzY0QzlBMTQ2NjYzAA==\",\"timestamp\":\"1768114514\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:25:17+05:30"} [2026-01-11 12:25:18] [DEBUG] Ignoring event: delivered [2026-01-11 12:25:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:25:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEM0I4MzY0QzlBMTQ2NjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEM0I4MzY0QzlBMTQ2NjYzAA==\",\"timestamp\":\"1768114514\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:25:17+05:30"} [2026-01-11 12:25:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBEM0I4MzY0QzlBMTQ2NjYzAA== [2026-01-11 12:25:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:55:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2Qjc3QzE4Qjc1NEU3NUQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2Qjc3QzE4Qjc1NEU3NUQzAA==", "timestamp": "1768114519", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:25:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:25:21] [INFO] Sending instructions to 917202000200 [2026-01-11 12:25:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:25:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:25:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06a9c14df0f246f28b68c86d45261bf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:25:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:25:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1Q0JEOTg0NzEzNjIzODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1Q0JEOTg0NzEzNjIzODdBAA==\",\"timestamp\":\"1768114509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:25:29+05:30"} [2026-01-11 12:25:30] [DEBUG] Ignoring event: delivered [2026-01-11 12:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:25:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1Q0JEOTg0NzEzNjIzODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1Q0JEOTg0NzEzNjIzODdBAA==\",\"timestamp\":\"1768114509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:25:29+05:30"} [2026-01-11 12:25:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1Q0JEOTg0NzEzNjIzODdBAA== [2026-01-11 12:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:25:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2Qjc3QzE4Qjc1NEU3NUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2Qjc3QzE4Qjc1NEU3NUQzAA==\",\"timestamp\":\"1768114519\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:25:29+05:30"} [2026-01-11 12:25:31] [DEBUG] Ignoring event: delivered [2026-01-11 12:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:25:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2Qjc3QzE4Qjc1NEU3NUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2Qjc3QzE4Qjc1NEU3NUQzAA==\",\"timestamp\":\"1768114519\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:25:29+05:30"} [2026-01-11 12:25:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM2Qjc3QzE4Qjc1NEU3NUQzAA== [2026-01-11 12:25:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:55:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxOEM0QkMwNzE1RUEwNkFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxOEM0QkMwNzE1RUEwNkFEAA==", "timestamp": "1768114555", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:25:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:25:57] [INFO] Sending instructions to 917202000200 [2026-01-11 12:25:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:25:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:25:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cb04e47536a4eaa94259227791e9750", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:26:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:56:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QzAyMTg5RDc1OUE1NTU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QzAyMTg5RDc1OUE1NTU5AA==", "timestamp": "1768114561", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:26:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:26:02] [INFO] Sending instructions to 917202000200 [2026-01-11 12:26:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:26:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:26:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12f199e0f34b4ae9a73441a55e77a204", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:26:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:25:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxOEM0QkMwNzE1RUEwNkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxOEM0QkMwNzE1RUEwNkFEAA==\",\"timestamp\":\"1768114555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:07+05:30"} [2026-01-11 12:26:07] [DEBUG] Ignoring event: delivered [2026-01-11 12:26:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:56:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNTc2QURDMUZCMjUwMjI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNTc2QURDMUZCMjUwMjI5AA==", "timestamp": "1768114566", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:26:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:26:08] [INFO] Sending instructions to 917202000200 [2026-01-11 12:26:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:26:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:26:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "262bde70dd474bf5ad2517ec4be5e23d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:26:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QzAyMTg5RDc1OUE1NTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QzAyMTg5RDc1OUE1NTU5AA==\",\"timestamp\":\"1768114561\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:08+05:30"} [2026-01-11 12:26:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:26:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QzAyMTg5RDc1OUE1NTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QzAyMTg5RDc1OUE1NTU5AA==\",\"timestamp\":\"1768114561\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:08+05:30"} [2026-01-11 12:26:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QzAyMTg5RDc1OUE1NTU5AA== [2026-01-11 12:26:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:56:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlDRUEzNzRFOUEzQUNGOTQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlDRUEzNzRFOUEzQUNGOTQzAA==", "timestamp": "1768114571", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:26:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:26:13] [INFO] Sending instructions to 917202000200 [2026-01-11 12:26:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:26:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:26:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf07f90e96f1410bb6f89861f6a68c9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:26:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNTc2QURDMUZCMjUwMjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNTc2QURDMUZCMjUwMjI5AA==\",\"timestamp\":\"1768114566\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:14+05:30"} [2026-01-11 12:26:15] [DEBUG] Ignoring event: delivered [2026-01-11 12:26:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:25:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxOEM0QkMwNzE1RUEwNkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxOEM0QkMwNzE1RUEwNkFEAA==\",\"timestamp\":\"1768114555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:14+05:30"} [2026-01-11 12:26:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxOEM0QkMwNzE1RUEwNkFEAA== [2026-01-11 12:26:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNTc2QURDMUZCMjUwMjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNTc2QURDMUZCMjUwMjI5AA==\",\"timestamp\":\"1768114566\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:14+05:30"} [2026-01-11 12:26:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNTc2QURDMUZCMjUwMjI5AA== [2026-01-11 12:26:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlDRUEzNzRFOUEzQUNGOTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlDRUEzNzRFOUEzQUNGOTQzAA==\",\"timestamp\":\"1768114571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:15+05:30"} [2026-01-11 12:26:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlDRUEzNzRFOUEzQUNGOTQzAA== [2026-01-11 12:26:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlDRUEzNzRFOUEzQUNGOTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlDRUEzNzRFOUEzQUNGOTQzAA==\",\"timestamp\":\"1768114571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:14+05:30"} [2026-01-11 12:26:16] [DEBUG] Ignoring event: delivered [2026-01-11 12:26:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:56:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5Nzk3MjRDNUU3MEI1NTc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5Nzk3MjRDNUU3MEI1NTc2AA==", "timestamp": "1768114607", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:26:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:26:49] [INFO] Sending instructions to 917202000200 [2026-01-11 12:26:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:26:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:26:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff411528cd7c4b7289eea99e78c277c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:26:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:56:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkI2ODRERkVBRTI1QjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkI2ODRERkVBRTI1QjFEAA==", "timestamp": "1768114612", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:26:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:26:54] [INFO] Sending instructions to 917202000200 [2026-01-11 12:26:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:26:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:26:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73260461565f4a9cb300b220bebd7167", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:26:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5Nzk3MjRDNUU3MEI1NTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5Nzk3MjRDNUU3MEI1NTc2AA==\",\"timestamp\":\"1768114607\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:55+05:30"} [2026-01-11 12:26:56] [DEBUG] Ignoring event: delivered [2026-01-11 12:26:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkI2ODRERkVBRTI1QjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkI2ODRERkVBRTI1QjFEAA==\",\"timestamp\":\"1768114612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:26:55+05:30"} [2026-01-11 12:26:56] [DEBUG] Ignoring event: delivered [2026-01-11 12:26:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:56:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFOEIxN0EzNkJBRTg2MUQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFOEIxN0EzNkJBRTg2MUQ0AA==", "timestamp": "1768114617", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:26:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:26:59] [INFO] Sending instructions to 917202000200 [2026-01-11 12:26:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:26:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:26:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a621393da53d47e984d5b400bca6f584", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5Nzk3MjRDNUU3MEI1NTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5Nzk3MjRDNUU3MEI1NTc2AA==\",\"timestamp\":\"1768114607\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:27:05+05:30"} [2026-01-11 12:27:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5Nzk3MjRDNUU3MEI1NTc2AA== [2026-01-11 12:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkI2ODRERkVBRTI1QjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkI2ODRERkVBRTI1QjFEAA==\",\"timestamp\":\"1768114612\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:27:05+05:30"} [2026-01-11 12:27:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkI2ODRERkVBRTI1QjFEAA== [2026-01-11 12:27:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFOEIxN0EzNkJBRTg2MUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFOEIxN0EzNkJBRTg2MUQ0AA==\",\"timestamp\":\"1768114617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:27:07+05:30"} [2026-01-11 12:27:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:27:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFOEIxN0EzNkJBRTg2MUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFOEIxN0EzNkJBRTg2MUQ0AA==\",\"timestamp\":\"1768114617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:27:16+05:30"} [2026-01-11 12:27:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFOEIxN0EzNkJBRTg2MUQ0AA== [2026-01-11 12:27:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:57:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUzNTZFRDcxQjE4QjUyQjU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUzNTZFRDcxQjE4QjUyQjU4AA==", "timestamp": "1768114653", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:27:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:27:35] [INFO] Sending instructions to 917202000200 [2026-01-11 12:27:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:27:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:27:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ba40f21930d4f06aebb4487787258c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:27:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:57:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyODlFRjQ0NDE1NTU5MkEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyODlFRjQ0NDE1NTU5MkEzAA==", "timestamp": "1768114658", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:27:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:27:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:27:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:27:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:27:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bba4ed1599344733996088be1e175e34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:27:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:57:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMDNFNzk5M0VBQTlCNjkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMDNFNzk5M0VBQTlCNjkyAA==", "timestamp": "1768114664", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:27:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:27:45] [INFO] Sending instructions to 917202000200 [2026-01-11 12:27:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:27:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:27:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ddbe9c9b43944ee0bd823861de8da409", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:27:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:27:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUzNTZFRDcxQjE4QjUyQjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUzNTZFRDcxQjE4QjUyQjU4AA==\",\"timestamp\":\"1768114653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:27:48+05:30"} [2026-01-11 12:27:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUzNTZFRDcxQjE4QjUyQjU4AA== [2026-01-11 12:27:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:27:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyODlFRjQ0NDE1NTU5MkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyODlFRjQ0NDE1NTU5MkEzAA==\",\"timestamp\":\"1768114658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:27:48+05:30"} [2026-01-11 12:27:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyODlFRjQ0NDE1NTU5MkEzAA== [2026-01-11 12:27:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:27:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyODlFRjQ0NDE1NTU5MkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMyODlFRjQ0NDE1NTU5MkEzAA==\",\"timestamp\":\"1768114658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:27:48+05:30"} [2026-01-11 12:27:49] [DEBUG] Ignoring event: delivered [2026-01-11 12:27:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:27:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUzNTZFRDcxQjE4QjUyQjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUzNTZFRDcxQjE4QjUyQjU4AA==\",\"timestamp\":\"1768114653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:27:51+05:30"} [2026-01-11 12:27:51] [DEBUG] Ignoring event: delivered [2026-01-11 12:27:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:27:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMDNFNzk5M0VBQTlCNjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMDNFNzk5M0VBQTlCNjkyAA==\",\"timestamp\":\"1768114664\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:27:51+05:30"} [2026-01-11 12:27:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMDNFNzk5M0VBQTlCNjkyAA== [2026-01-11 12:28:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:27:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMDNFNzk5M0VBQTlCNjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwMDNFNzk5M0VBQTlCNjkyAA==\",\"timestamp\":\"1768114664\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:28:00+05:30"} [2026-01-11 12:28:00] [DEBUG] Ignoring event: delivered [2026-01-11 12:28:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:58:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNDZCOThDMjUzOUFGODE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNDZCOThDMjUzOUFGODE4AA==", "timestamp": "1768114700", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:28:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:28:21] [INFO] Sending instructions to 917202000200 [2026-01-11 12:28:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:28:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:28:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce7aeccb8c9f42e485c519091951bf55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:28:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNDZCOThDMjUzOUFGODE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNDZCOThDMjUzOUFGODE4AA==\",\"timestamp\":\"1768114700\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:28:23+05:30"} [2026-01-11 12:28:26] [DEBUG] Ignoring event: delivered [2026-01-11 12:28:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:58:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU2MzhGNzIzNUYyRjlGNTc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU2MzhGNzIzNUYyRjlGNTc5AA==", "timestamp": "1768114705", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:28:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:28:27] [INFO] Sending instructions to 917202000200 [2026-01-11 12:28:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:28:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:28:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cee9a23617404dbf956672ff19da0df5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:28:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:58:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxMUYwNUVCRjAyM0Y2RjZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxMUYwNUVCRjAyM0Y2RjZBAA==", "timestamp": "1768114710", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:28:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:28:32] [INFO] Sending instructions to 917202000200 [2026-01-11 12:28:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:28:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:28:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24e0cc67e54b4c5ca5c6e763a174ce4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNDZCOThDMjUzOUFGODE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNDZCOThDMjUzOUFGODE4AA==\",\"timestamp\":\"1768114700\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:28:32+05:30"} [2026-01-11 12:28:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNDZCOThDMjUzOUFGODE4AA== [2026-01-11 12:28:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:28:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU2MzhGNzIzNUYyRjlGNTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU2MzhGNzIzNUYyRjlGNTc5AA==\",\"timestamp\":\"1768114705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:28:34+05:30"} [2026-01-11 12:28:35] [DEBUG] Ignoring event: delivered [2026-01-11 12:28:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:58:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBN0U1NjA2MTQyMUYyNUE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBN0U1NjA2MTQyMUYyNUE2AA==", "timestamp": "1768114715", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:28:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:28:37] [INFO] Sending instructions to 917202000200 [2026-01-11 12:28:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:28:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:28:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:28:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxMUYwNUVCRjAyM0Y2RjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxMUYwNUVCRjAyM0Y2RjZBAA==\",\"timestamp\":\"1768114710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:28:37+05:30"} [2026-01-11 12:28:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxMUYwNUVCRjAyM0Y2RjZBAA== [2026-01-11 12:28:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:28:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU2MzhGNzIzNUYyRjlGNTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU2MzhGNzIzNUYyRjlGNTc5AA==\",\"timestamp\":\"1768114705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:28:36+05:30"} [2026-01-11 12:28:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU2MzhGNzIzNUYyRjlGNTc5AA== [2026-01-11 12:28:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bda463ff94024cde9f5378058fb4a57d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:28:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:28:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxMUYwNUVCRjAyM0Y2RjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxMUYwNUVCRjAyM0Y2RjZBAA==\",\"timestamp\":\"1768114710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:28:44+05:30"} [2026-01-11 12:28:44] [DEBUG] Ignoring event: delivered [2026-01-11 12:28:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:28:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBN0U1NjA2MTQyMUYyNUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBN0U1NjA2MTQyMUYyNUE2AA==\",\"timestamp\":\"1768114715\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:28:47+05:30"} [2026-01-11 12:28:48] [DEBUG] Ignoring event: delivered [2026-01-11 12:28:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:28:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBN0U1NjA2MTQyMUYyNUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBN0U1NjA2MTQyMUYyNUE2AA==\",\"timestamp\":\"1768114715\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:28:48+05:30"} [2026-01-11 12:28:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENBN0U1NjA2MTQyMUYyNUE2AA== [2026-01-11 12:29:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:59:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNTlDRUU3ODJEQzE5NTlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNTlDRUU3ODJEQzE5NTlBAA==", "timestamp": "1768114752", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:29:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:29:13] [INFO] Sending instructions to 917202000200 [2026-01-11 12:29:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:29:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:29:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a73c160f0ce64d35a95996e18002a670", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:29:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:59:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwMDc4QjhGQjQ2RTdGNkIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwMDc4QjhGQjQ2RTdGNkIyAA==", "timestamp": "1768114757", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:29:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:29:18] [INFO] Sending instructions to 917202000200 [2026-01-11 12:29:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:29:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:29:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b581d19d0ae94aba8960d19c0eeb035d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:29:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:29:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNTlDRUU3ODJEQzE5NTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNTlDRUU3ODJEQzE5NTlBAA==\",\"timestamp\":\"1768114752\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:29:18+05:30"} [2026-01-11 12:29:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNTlDRUU3ODJEQzE5NTlBAA== [2026-01-11 12:29:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:29:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNTlDRUU3ODJEQzE5NTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNTlDRUU3ODJEQzE5NTlBAA==\",\"timestamp\":\"1768114752\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:29:18+05:30"} [2026-01-11 12:29:20] [DEBUG] Ignoring event: delivered [2026-01-11 12:29:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:29:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwMDc4QjhGQjQ2RTdGNkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwMDc4QjhGQjQ2RTdGNkIyAA==\",\"timestamp\":\"1768114757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:29:20+05:30"} [2026-01-11 12:29:20] [DEBUG] Ignoring event: delivered [2026-01-11 12:29:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:29:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwMDc4QjhGQjQ2RTdGNkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwMDc4QjhGQjQ2RTdGNkIyAA==\",\"timestamp\":\"1768114757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:29:20+05:30"} [2026-01-11 12:29:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwMDc4QjhGQjQ2RTdGNkIyAA== [2026-01-11 12:29:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:59:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQUQ1RTE1QkU4RkUzQjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQUQ1RTE1QkU4RkUzQjIyAA==", "timestamp": "1768114762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:29:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:29:24] [INFO] Sending instructions to 917202000200 [2026-01-11 12:29:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:29:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:29:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b77a7f39840340efb4e663deffe8a9a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:29:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:29:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQUQ1RTE1QkU4RkUzQjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQUQ1RTE1QkU4RkUzQjIyAA==\",\"timestamp\":\"1768114762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:29:24+05:30"} [2026-01-11 12:29:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQUQ1RTE1QkU4RkUzQjIyAA== [2026-01-11 12:29:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 06:59:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1REQxOEQyMzM4NkFBQzMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1REQxOEQyMzM4NkFBQzMwAA==", "timestamp": "1768114767", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:29:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:29:29] [INFO] Sending instructions to 917202000200 [2026-01-11 12:29:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:29:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:29:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0b3862243ae4c6195087ef8753dd1be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:29:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:29:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1REQxOEQyMzM4NkFBQzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1REQxOEQyMzM4NkFBQzMwAA==\",\"timestamp\":\"1768114767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:29:31+05:30"} [2026-01-11 12:29:31] [DEBUG] Ignoring event: delivered [2026-01-11 12:29:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:29:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQUQ1RTE1QkU4RkUzQjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQUQ1RTE1QkU4RkUzQjIyAA==\",\"timestamp\":\"1768114762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:29:30+05:30"} [2026-01-11 12:29:32] [DEBUG] Ignoring event: delivered [2026-01-11 12:29:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:29:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1REQxOEQyMzM4NkFBQzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1REQxOEQyMzM4NkFBQzMwAA==\",\"timestamp\":\"1768114767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:29:30+05:30"} [2026-01-11 12:29:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1REQxOEQyMzM4NkFBQzMwAA== [2026-01-11 12:30:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:00:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5MTkzNUFBQzdBMUI5NkZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5MTkzNUFBQzdBMUI5NkZGAA==", "timestamp": "1768114803", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:30:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:30:05] [INFO] Sending instructions to 917202000200 [2026-01-11 12:30:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:30:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:30:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5780b5f047df420fbb341389dde7b23b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:30:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:00:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxNjY5OTEyQTM4NTdERTU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxNjY5OTEyQTM4NTdERTU4AA==", "timestamp": "1768114808", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:30:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:30:10] [INFO] Sending instructions to 917202000200 [2026-01-11 12:30:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:30:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:30:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "514993adac804cfaa529870929482417", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:30:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5MTkzNUFBQzdBMUI5NkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5MTkzNUFBQzdBMUI5NkZGAA==\",\"timestamp\":\"1768114803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:30:14+05:30"} [2026-01-11 12:30:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5MTkzNUFBQzdBMUI5NkZGAA== [2026-01-11 12:30:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:00:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2QjhCOEU5NDgzQUE0N0I2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2QjhCOEU5NDgzQUE0N0I2AA==", "timestamp": "1768114814", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:30:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:30:16] [INFO] Sending instructions to 917202000200 [2026-01-11 12:30:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:30:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:30:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "863b73e05ee14fdabce23480049fef46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:30:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5MTkzNUFBQzdBMUI5NkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5MTkzNUFBQzdBMUI5NkZGAA==\",\"timestamp\":\"1768114803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:30:14+05:30"} [2026-01-11 12:30:16] [DEBUG] Ignoring event: delivered [2026-01-11 12:30:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2QjhCOEU5NDgzQUE0N0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2QjhCOEU5NDgzQUE0N0I2AA==\",\"timestamp\":\"1768114814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:30:19+05:30"} [2026-01-11 12:30:20] [DEBUG] Ignoring event: delivered [2026-01-11 12:30:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxNjY5OTEyQTM4NTdERTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxNjY5OTEyQTM4NTdERTU4AA==\",\"timestamp\":\"1768114808\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:30:19+05:30"} [2026-01-11 12:30:20] [DEBUG] Ignoring event: delivered [2026-01-11 12:30:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2QjhCOEU5NDgzQUE0N0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2QjhCOEU5NDgzQUE0N0I2AA==\",\"timestamp\":\"1768114814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:30:19+05:30"} [2026-01-11 12:30:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2QjhCOEU5NDgzQUE0N0I2AA== [2026-01-11 12:30:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxNjY5OTEyQTM4NTdERTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxNjY5OTEyQTM4NTdERTU4AA==\",\"timestamp\":\"1768114808\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:30:19+05:30"} [2026-01-11 12:30:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxNjY5OTEyQTM4NTdERTU4AA== [2026-01-11 12:30:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:00:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY1NkNFODIzMDNBOTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY1NkNFODIzMDNBOTRBAA==", "timestamp": "1768114850", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:30:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:30:52] [INFO] Sending instructions to 917202000200 [2026-01-11 12:30:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:30:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:30:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c388bccfaa34345845f257bedcfd511", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:30:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:00:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1NTQyNTE1NEI3RjA5Q0U3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1NTQyNTE1NEI3RjA5Q0U3AA==", "timestamp": "1768114856", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:30:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:30:58] [INFO] Sending instructions to 917202000200 [2026-01-11 12:30:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:30:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:30:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13c13dfdd4834bafabaf5718fa7d42e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:31:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1NTQyNTE1NEI3RjA5Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1NTQyNTE1NEI3RjA5Q0U3AA==\",\"timestamp\":\"1768114856\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:31:00+05:30"} [2026-01-11 12:31:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1NTQyNTE1NEI3RjA5Q0U3AA== [2026-01-11 12:31:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1NTQyNTE1NEI3RjA5Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1NTQyNTE1NEI3RjA5Q0U3AA==\",\"timestamp\":\"1768114856\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:31:00+05:30"} [2026-01-11 12:31:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:31:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY1NkNFODIzMDNBOTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY1NkNFODIzMDNBOTRBAA==\",\"timestamp\":\"1768114850\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:31:00+05:30"} [2026-01-11 12:31:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY1NkNFODIzMDNBOTRBAA== [2026-01-11 12:31:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:30:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY1NkNFODIzMDNBOTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY1NkNFODIzMDNBOTRBAA==\",\"timestamp\":\"1768114850\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:31:00+05:30"} [2026-01-11 12:31:02] [DEBUG] Ignoring event: delivered [2026-01-11 12:31:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:01:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGQjJERTA2RTRCQTFBRjZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGQjJERTA2RTRCQTFBRjZCAA==", "timestamp": "1768114862", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:31:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:31:04] [INFO] Sending instructions to 917202000200 [2026-01-11 12:31:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:31:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:31:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9df55806bf964677b717d0a8cb97fa6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:31:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGQjJERTA2RTRCQTFBRjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGQjJERTA2RTRCQTFBRjZCAA==\",\"timestamp\":\"1768114862\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:31:06+05:30"} [2026-01-11 12:31:07] [DEBUG] Ignoring event: delivered [2026-01-11 12:31:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGQjJERTA2RTRCQTFBRjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGQjJERTA2RTRCQTFBRjZCAA==\",\"timestamp\":\"1768114862\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:31:06+05:30"} [2026-01-11 12:31:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGQjJERTA2RTRCQTFBRjZCAA== [2026-01-11 12:31:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:01:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExOTUxMDIzOEI4MjdCODREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExOTUxMDIzOEI4MjdCODREAA==", "timestamp": "1768114899", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:31:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:31:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:31:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:31:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:31:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be64cb5ca1f54a0aa229447bc3a0964c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:31:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExOTUxMDIzOEI4MjdCODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExOTUxMDIzOEI4MjdCODREAA==\",\"timestamp\":\"1768114899\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:31:41+05:30"} [2026-01-11 12:31:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExOTUxMDIzOEI4MjdCODREAA== [2026-01-11 12:31:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:01:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMTIwRTg4MkFCRDRDQzg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMTIwRTg4MkFCRDRDQzg2AA==", "timestamp": "1768114905", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:31:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:31:47] [INFO] Sending instructions to 917202000200 [2026-01-11 12:31:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:31:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:31:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa85626e002a4d80aae5899a266f8522", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:31:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExOTUxMDIzOEI4MjdCODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUExOTUxMDIzOEI4MjdCODREAA==\",\"timestamp\":\"1768114899\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:31:45+05:30"} [2026-01-11 12:31:47] [DEBUG] Ignoring event: delivered [2026-01-11 12:31:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:01:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNDBBQ0I5NEM4RjhDNkI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNDBBQ0I5NEM4RjhDNkI3AA==", "timestamp": "1768114911", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:31:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:31:52] [INFO] Sending instructions to 917202000200 [2026-01-11 12:31:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:31:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:31:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea21d75cf5d041fdaa5205d805a110b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:31:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:01:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4REEwMzI4QUNDNTZFQjJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4REEwMzI4QUNDNTZFQjJDAA==", "timestamp": "1768114916", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:31:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:31:57] [INFO] Sending instructions to 917202000200 [2026-01-11 12:31:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:31:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:31:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3953bd8c2a9b4a63b99745d61704efa8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:32:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMTIwRTg4MkFCRDRDQzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMTIwRTg4MkFCRDRDQzg2AA==\",\"timestamp\":\"1768114905\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:01+05:30"} [2026-01-11 12:32:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:32:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNDBBQ0I5NEM4RjhDNkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNDBBQ0I5NEM4RjhDNkI3AA==\",\"timestamp\":\"1768114911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:01+05:30"} [2026-01-11 12:32:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNDBBQ0I5NEM4RjhDNkI3AA== [2026-01-11 12:32:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMTIwRTg4MkFCRDRDQzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMTIwRTg4MkFCRDRDQzg2AA==\",\"timestamp\":\"1768114905\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:01+05:30"} [2026-01-11 12:32:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMTIwRTg4MkFCRDRDQzg2AA== [2026-01-11 12:32:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNDBBQ0I5NEM4RjhDNkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNDBBQ0I5NEM4RjhDNkI3AA==\",\"timestamp\":\"1768114911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:01+05:30"} [2026-01-11 12:32:02] [DEBUG] Ignoring event: delivered [2026-01-11 12:32:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4REEwMzI4QUNDNTZFQjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4REEwMzI4QUNDNTZFQjJDAA==\",\"timestamp\":\"1768114916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:04+05:30"} [2026-01-11 12:32:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4REEwMzI4QUNDNTZFQjJDAA== [2026-01-11 12:32:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:31:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4REEwMzI4QUNDNTZFQjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM4REEwMzI4QUNDNTZFQjJDAA==\",\"timestamp\":\"1768114916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:04+05:30"} [2026-01-11 12:32:05] [DEBUG] Ignoring event: delivered [2026-01-11 12:32:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:02:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEMjhBMDdCMkY3MTc3RjZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEMjhBMDdCMkY3MTc3RjZEAA==", "timestamp": "1768114952", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:32:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:32:34] [INFO] Sending instructions to 917202000200 [2026-01-11 12:32:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:32:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:32:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ea69f3485964835bfe7d81a082d1ac9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:32:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEMjhBMDdCMkY3MTc3RjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEMjhBMDdCMkY3MTc3RjZEAA==\",\"timestamp\":\"1768114952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:36+05:30"} [2026-01-11 12:32:37] [DEBUG] Ignoring event: delivered [2026-01-11 12:32:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEMjhBMDdCMkY3MTc3RjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEMjhBMDdCMkY3MTc3RjZEAA==\",\"timestamp\":\"1768114952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:36+05:30"} [2026-01-11 12:32:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNEMjhBMDdCMkY3MTc3RjZEAA== [2026-01-11 12:32:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:02:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFRkY5QzM1Q0UwNTYyN0NEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFRkY5QzM1Q0UwNTYyN0NEAA==", "timestamp": "1768114958", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:32:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:32:39] [INFO] Sending instructions to 917202000200 [2026-01-11 12:32:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:32:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:32:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab17f35b346f4b83b7eb0351abc516d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:32:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:32:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFRkY5QzM1Q0UwNTYyN0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFRkY5QzM1Q0UwNTYyN0NEAA==\",\"timestamp\":\"1768114958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:40+05:30"} [2026-01-11 12:32:41] [DEBUG] Ignoring event: delivered [2026-01-11 12:32:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:02:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5QjRCQzg2NDlGMDUzNjJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5QjRCQzg2NDlGMDUzNjJCAA==", "timestamp": "1768114963", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:32:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:32:45] [INFO] Sending instructions to 917202000200 [2026-01-11 12:32:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:32:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:32:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b98e05c9c77a483c95b7e5227f8e09d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:32:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:32:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFRkY5QzM1Q0UwNTYyN0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFRkY5QzM1Q0UwNTYyN0NEAA==\",\"timestamp\":\"1768114958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:44+05:30"} [2026-01-11 12:32:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFRkY5QzM1Q0UwNTYyN0NEAA== [2026-01-11 12:32:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:32:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5QjRCQzg2NDlGMDUzNjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5QjRCQzg2NDlGMDUzNjJCAA==\",\"timestamp\":\"1768114963\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:45+05:30"} [2026-01-11 12:32:46] [DEBUG] Ignoring event: delivered [2026-01-11 12:32:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:32:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5QjRCQzg2NDlGMDUzNjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5QjRCQzg2NDlGMDUzNjJCAA==\",\"timestamp\":\"1768114963\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:45+05:30"} [2026-01-11 12:32:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5QjRCQzg2NDlGMDUzNjJCAA== [2026-01-11 12:32:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:02:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YwRDE4RjIwMjNGMTVERUU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YwRDE4RjIwMjNGMTVERUU1AA==", "timestamp": "1768114968", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:32:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:32:50] [INFO] Sending instructions to 917202000200 [2026-01-11 12:32:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:32:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:32:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cff3f79935634bf0a329837399485d05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:32:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:32:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YwRDE4RjIwMjNGMTVERUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YwRDE4RjIwMjNGMTVERUU1AA==\",\"timestamp\":\"1768114968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:56+05:30"} [2026-01-11 12:32:57] [DEBUG] Ignoring event: delivered [2026-01-11 12:32:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:32:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YwRDE4RjIwMjNGMTVERUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YwRDE4RjIwMjNGMTVERUU1AA==\",\"timestamp\":\"1768114968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:32:56+05:30"} [2026-01-11 12:32:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YwRDE4RjIwMjNGMTVERUU1AA== [2026-01-11 12:33:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:03:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMkNGNUQ2M0JGQ0NFQUU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMkNGNUQ2M0JGQ0NFQUU5AA==", "timestamp": "1768115005", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:33:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:33:27] [INFO] Sending instructions to 917202000200 [2026-01-11 12:33:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:33:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:33:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c03ebb736864ad0bdea8d529cf830d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:33:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMkNGNUQ2M0JGQ0NFQUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMkNGNUQ2M0JGQ0NFQUU5AA==\",\"timestamp\":\"1768115005\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:33:28+05:30"} [2026-01-11 12:33:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMkNGNUQ2M0JGQ0NFQUU5AA== [2026-01-11 12:33:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:03:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMjZFNjM2MjJFRjQyNzRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMjZFNjM2MjJFRjQyNzRGAA==", "timestamp": "1768115010", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:33:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:33:32] [INFO] Sending instructions to 917202000200 [2026-01-11 12:33:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:33:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:33:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3cf5a4ccbcc4b62bcfed6b8782950d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:33:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:33:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMkNGNUQ2M0JGQ0NFQUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkyMkNGNUQ2M0JGQ0NFQUU5AA==\",\"timestamp\":\"1768115005\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:33:32+05:30"} [2026-01-11 12:33:34] [DEBUG] Ignoring event: delivered [2026-01-11 12:33:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMjZFNjM2MjJFRjQyNzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMjZFNjM2MjJFRjQyNzRGAA==\",\"timestamp\":\"1768115010\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:33:34+05:30"} [2026-01-11 12:33:35] [DEBUG] Ignoring event: delivered [2026-01-11 12:33:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMjZFNjM2MjJFRjQyNzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMjZFNjM2MjJFRjQyNzRGAA==\",\"timestamp\":\"1768115010\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:33:34+05:30"} [2026-01-11 12:33:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMjZFNjM2MjJFRjQyNzRGAA== [2026-01-11 12:33:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:03:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyQ0I0QUMxOTBBNTM4RjkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyQ0I0QUMxOTBBNTM4RjkxAA==", "timestamp": "1768115016", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:33:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:33:38] [INFO] Sending instructions to 917202000200 [2026-01-11 12:33:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:33:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:33:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "776ad1910d4e4a1599561175cb78a8a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:33:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:03:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU2QUYxRjlBNTRGOUIzNzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU2QUYxRjlBNTRGOUIzNzM3AA==", "timestamp": "1768115021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:33:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:33:43] [INFO] Sending instructions to 917202000200 [2026-01-11 12:33:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:33:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:33:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ddfc44a4c9844919c8b725c28e88112", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:33:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:33:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyQ0I0QUMxOTBBNTM4RjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyQ0I0QUMxOTBBNTM4RjkxAA==\",\"timestamp\":\"1768115016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:33:43+05:30"} [2026-01-11 12:33:44] [DEBUG] Ignoring event: delivered [2026-01-11 12:33:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:33:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyQ0I0QUMxOTBBNTM4RjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyQ0I0QUMxOTBBNTM4RjkxAA==\",\"timestamp\":\"1768115016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:33:43+05:30"} [2026-01-11 12:33:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyQ0I0QUMxOTBBNTM4RjkxAA== [2026-01-11 12:33:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:33:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU2QUYxRjlBNTRGOUIzNzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU2QUYxRjlBNTRGOUIzNzM3AA==\",\"timestamp\":\"1768115021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:33:45+05:30"} [2026-01-11 12:33:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU2QUYxRjlBNTRGOUIzNzM3AA== [2026-01-11 12:33:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:33:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU2QUYxRjlBNTRGOUIzNzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU2QUYxRjlBNTRGOUIzNzM3AA==\",\"timestamp\":\"1768115021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:33:45+05:30"} [2026-01-11 12:33:47] [DEBUG] Ignoring event: delivered [2026-01-11 12:34:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:04:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5RjRDRUI2N0EzQ0M3MTEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5RjRDRUI2N0EzQ0M3MTEwAA==", "timestamp": "1768115058", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:34:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:34:20] [INFO] Sending instructions to 917202000200 [2026-01-11 12:34:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:34:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:34:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "946458a3f78242b6b15705894fe54cdf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:34:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:34:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5RjRDRUI2N0EzQ0M3MTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5RjRDRUI2N0EzQ0M3MTEwAA==\",\"timestamp\":\"1768115058\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:34:21+05:30"} [2026-01-11 12:34:23] [DEBUG] Ignoring event: delivered [2026-01-11 12:34:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:34:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5RjRDRUI2N0EzQ0M3MTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5RjRDRUI2N0EzQ0M3MTEwAA==\",\"timestamp\":\"1768115058\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:34:21+05:30"} [2026-01-11 12:34:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5RjRDRUI2N0EzQ0M3MTEwAA== [2026-01-11 12:34:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:04:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDOTQwM0Q2N0IwQTFBNDhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDOTQwM0Q2N0IwQTFBNDhEAA==", "timestamp": "1768115064", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:34:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:34:25] [INFO] Sending instructions to 917202000200 [2026-01-11 12:34:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:34:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:34:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f682624198614c5b8c5f7db0b506e3b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:34:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:34:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDOTQwM0Q2N0IwQTFBNDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDOTQwM0Q2N0IwQTFBNDhEAA==\",\"timestamp\":\"1768115064\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:34:26+05:30"} [2026-01-11 12:34:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDOTQwM0Q2N0IwQTFBNDhEAA== [2026-01-11 12:34:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:34:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDOTQwM0Q2N0IwQTFBNDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDOTQwM0Q2N0IwQTFBNDhEAA==\",\"timestamp\":\"1768115064\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:34:26+05:30"} [2026-01-11 12:34:27] [DEBUG] Ignoring event: delivered [2026-01-11 12:34:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:04:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyOEVDMTgwRTFCNDgwRkFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyOEVDMTgwRTFCNDgwRkFFAA==", "timestamp": "1768115069", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:34:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:34:31] [INFO] Sending instructions to 917202000200 [2026-01-11 12:34:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:34:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:34:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "160ac0cbe1f149d7bc772f4309f5da3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:34:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:34:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyOEVDMTgwRTFCNDgwRkFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyOEVDMTgwRTFCNDgwRkFFAA==\",\"timestamp\":\"1768115069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:34:32+05:30"} [2026-01-11 12:34:34] [DEBUG] Ignoring event: delivered [2026-01-11 12:34:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:34:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyOEVDMTgwRTFCNDgwRkFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyOEVDMTgwRTFCNDgwRkFFAA==\",\"timestamp\":\"1768115069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:34:32+05:30"} [2026-01-11 12:34:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyOEVDMTgwRTFCNDgwRkFFAA== [2026-01-11 12:35:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:05:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QzIyQURBQjgxQkE2NzlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QzIyQURBQjgxQkE2NzlEAA==", "timestamp": "1768115105", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:35:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:35:07] [INFO] Sending instructions to 917202000200 [2026-01-11 12:35:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:35:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:35:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cc0d04a1d91449e8b5d42585c5f45cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:35:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QzIyQURBQjgxQkE2NzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QzIyQURBQjgxQkE2NzlEAA==\",\"timestamp\":\"1768115105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:35:08+05:30"} [2026-01-11 12:35:09] [DEBUG] Ignoring event: delivered [2026-01-11 12:35:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QzIyQURBQjgxQkE2NzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QzIyQURBQjgxQkE2NzlEAA==\",\"timestamp\":\"1768115105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:35:08+05:30"} [2026-01-11 12:35:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0QzIyQURBQjgxQkE2NzlEAA== [2026-01-11 12:35:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:05:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3NTAyQkFGMDVERThBQ0QwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3NTAyQkFGMDVERThBQ0QwAA==", "timestamp": "1768115110", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:35:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:35:12] [INFO] Sending instructions to 917202000200 [2026-01-11 12:35:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:35:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:35:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "001b44b17ac44d35b7e9e6f605be40ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:35:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3NTAyQkFGMDVERThBQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3NTAyQkFGMDVERThBQ0QwAA==\",\"timestamp\":\"1768115110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:35:12+05:30"} [2026-01-11 12:35:14] [DEBUG] Ignoring event: delivered [2026-01-11 12:35:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3NTAyQkFGMDVERThBQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3NTAyQkFGMDVERThBQ0QwAA==\",\"timestamp\":\"1768115110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:35:12+05:30"} [2026-01-11 12:35:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y3NTAyQkFGMDVERThBQ0QwAA== [2026-01-11 12:35:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:05:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MUNCOEQ2RUVEOEFCNjI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MUNCOEQ2RUVEOEFCNjI5AA==", "timestamp": "1768115115", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:35:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:35:17] [INFO] Sending instructions to 917202000200 [2026-01-11 12:35:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:35:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:35:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b1226ea9b3f4b159346b66abc2bd9b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:35:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MUNCOEQ2RUVEOEFCNjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MUNCOEQ2RUVEOEFCNjI5AA==\",\"timestamp\":\"1768115115\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:35:18+05:30"} [2026-01-11 12:35:19] [DEBUG] Ignoring event: delivered [2026-01-11 12:35:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:05:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0ODE3QzdBNDhDMTI1QTgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0ODE3QzdBNDhDMTI1QTgxAA==", "timestamp": "1768115120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:35:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:35:22] [INFO] Sending instructions to 917202000200 [2026-01-11 12:35:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:35:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:35:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "114d185058814856a9704b04bef01428", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:35:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MUNCOEQ2RUVEOEFCNjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MUNCOEQ2RUVEOEFCNjI5AA==\",\"timestamp\":\"1768115115\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:35:23+05:30"} [2026-01-11 12:35:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3MUNCOEQ2RUVEOEFCNjI5AA== [2026-01-11 12:35:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0ODE3QzdBNDhDMTI1QTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0ODE3QzdBNDhDMTI1QTgxAA==\",\"timestamp\":\"1768115120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:35:27+05:30"} [2026-01-11 12:35:29] [DEBUG] Ignoring event: delivered [2026-01-11 12:35:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0ODE3QzdBNDhDMTI1QTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0ODE3QzdBNDhDMTI1QTgxAA==\",\"timestamp\":\"1768115120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:35:27+05:30"} [2026-01-11 12:35:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0ODE3QzdBNDhDMTI1QTgxAA== [2026-01-11 12:35:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:05:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3Q0JBNjc5MEIwMDVFRjI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3Q0JBNjc5MEIwMDVFRjI2AA==", "timestamp": "1768115156", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:35:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:35:58] [INFO] Sending instructions to 917202000200 [2026-01-11 12:35:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:35:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:35:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd801b8ee06c44a9acb23006797d2338", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:36:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3Q0JBNjc5MEIwMDVFRjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3Q0JBNjc5MEIwMDVFRjI2AA==\",\"timestamp\":\"1768115156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:35:59+05:30"} [2026-01-11 12:36:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:36:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:06:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1REVGRjA1NTUzMkIxNkE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1REVGRjA1NTUzMkIxNkE0AA==", "timestamp": "1768115161", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:36:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:36:03] [INFO] Sending instructions to 917202000200 [2026-01-11 12:36:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:36:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:36:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "218e710f7e7d48b0a62211d0bd6bfbf3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:36:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1REVGRjA1NTUzMkIxNkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1REVGRjA1NTUzMkIxNkE0AA==\",\"timestamp\":\"1768115161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:36:04+05:30"} [2026-01-11 12:36:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1REVGRjA1NTUzMkIxNkE0AA== [2026-01-11 12:36:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3Q0JBNjc5MEIwMDVFRjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3Q0JBNjc5MEIwMDVFRjI2AA==\",\"timestamp\":\"1768115156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:36:05+05:30"} [2026-01-11 12:36:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3Q0JBNjc5MEIwMDVFRjI2AA== [2026-01-11 12:36:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1REVGRjA1NTUzMkIxNkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1REVGRjA1NTUzMkIxNkE0AA==\",\"timestamp\":\"1768115161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:36:04+05:30"} [2026-01-11 12:36:07] [DEBUG] Ignoring event: delivered [2026-01-11 12:36:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:06:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFEMjVGRTlEN0U1NUNGRjkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFEMjVGRTlEN0U1NUNGRjkwAA==", "timestamp": "1768115166", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:36:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:36:08] [INFO] Sending instructions to 917202000200 [2026-01-11 12:36:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:36:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:36:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71bb81ea169b4aca93c60c24af3f5232", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFEMjVGRTlEN0U1NUNGRjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFEMjVGRTlEN0U1NUNGRjkwAA==\",\"timestamp\":\"1768115166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:36:09+05:30"} [2026-01-11 12:36:11] [DEBUG] Ignoring event: delivered [2026-01-11 12:36:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFEMjVGRTlEN0U1NUNGRjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFEMjVGRTlEN0U1NUNGRjkwAA==\",\"timestamp\":\"1768115166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:36:10+05:30"} [2026-01-11 12:36:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFEMjVGRTlEN0U1NUNGRjkwAA== [2026-01-11 12:36:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:06:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5QjEyQ0Y0QzU4RjYyRTRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5QjEyQ0Y0QzU4RjYyRTRCAA==", "timestamp": "1768115202", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:36:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:36:44] [INFO] Sending instructions to 917202000200 [2026-01-11 12:36:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:36:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:36:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a04c467e290143bc975a6f9a03a67372", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:36:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:06:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0MUNFMEFGN0Y5NEFDQ0MyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0MUNFMEFGN0Y5NEFDQ0MyAA==", "timestamp": "1768115208", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:36:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:36:49] [INFO] Sending instructions to 917202000200 [2026-01-11 12:36:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:36:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:36:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37bce3be77a94e6186ed002de9b0fb77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:36:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:06:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4NjU4MkM5OURENzAwMEFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4NjU4MkM5OURENzAwMEFGAA==", "timestamp": "1768115213", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:36:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:36:55] [INFO] Sending instructions to 917202000200 [2026-01-11 12:36:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:36:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:36:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5962a737fcd446b9945d7723ce98580b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:36:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5QjEyQ0Y0QzU4RjYyRTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5QjEyQ0Y0QzU4RjYyRTRCAA==\",\"timestamp\":\"1768115202\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:36:55+05:30"} [2026-01-11 12:36:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5QjEyQ0Y0QzU4RjYyRTRCAA== [2026-01-11 12:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5QjEyQ0Y0QzU4RjYyRTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5QjEyQ0Y0QzU4RjYyRTRCAA==\",\"timestamp\":\"1768115202\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:36:56+05:30"} [2026-01-11 12:36:57] [DEBUG] Ignoring event: delivered [2026-01-11 12:37:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:07:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMUM4NjcyNzdEODJBRjAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMUM4NjcyNzdEODJBRjAwAA==", "timestamp": "1768115218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:37:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:37:00] [INFO] Sending instructions to 917202000200 [2026-01-11 12:37:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:37:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:37:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0800b2f7a73644c2b1787b8973aded30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:37:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:07:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5N0FEOTc5NjEzMDYxNzRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5N0FEOTc5NjEzMDYxNzRCAA==", "timestamp": "1768115223", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:37:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:37:05] [INFO] Sending instructions to 917202000200 [2026-01-11 12:37:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:37:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:37:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd12d7a471394ba1903996258e067aa5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:37:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0MUNFMEFGN0Y5NEFDQ0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0MUNFMEFGN0Y5NEFDQ0MyAA==\",\"timestamp\":\"1768115208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:06+05:30"} [2026-01-11 12:37:07] [DEBUG] Ignoring event: delivered [2026-01-11 12:37:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMUM4NjcyNzdEODJBRjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMUM4NjcyNzdEODJBRjAwAA==\",\"timestamp\":\"1768115218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:06+05:30"} [2026-01-11 12:37:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMUM4NjcyNzdEODJBRjAwAA== [2026-01-11 12:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4NjU4MkM5OURENzAwMEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4NjU4MkM5OURENzAwMEFGAA==\",\"timestamp\":\"1768115213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:07+05:30"} [2026-01-11 12:37:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4NjU4MkM5OURENzAwMEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4NjU4MkM5OURENzAwMEFGAA==\",\"timestamp\":\"1768115213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:06+05:30"} [2026-01-11 12:37:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4NjU4MkM5OURENzAwMEFGAA== [2026-01-11 12:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5N0FEOTc5NjEzMDYxNzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5N0FEOTc5NjEzMDYxNzRCAA==\",\"timestamp\":\"1768115223\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:07+05:30"} [2026-01-11 12:37:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5N0FEOTc5NjEzMDYxNzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5N0FEOTc5NjEzMDYxNzRCAA==\",\"timestamp\":\"1768115223\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:07+05:30"} [2026-01-11 12:37:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5N0FEOTc5NjEzMDYxNzRCAA== [2026-01-11 12:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0MUNFMEFGN0Y5NEFDQ0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0MUNFMEFGN0Y5NEFDQ0MyAA==\",\"timestamp\":\"1768115208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:06+05:30"} [2026-01-11 12:37:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0MUNFMEFGN0Y5NEFDQ0MyAA== [2026-01-11 12:37:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:07:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwNEIyRjhBRjJBNDBDQ0VGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwNEIyRjhBRjJBNDBDQ0VGAA==", "timestamp": "1768115228", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:37:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:37:10] [INFO] Sending instructions to 917202000200 [2026-01-11 12:37:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:37:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:37:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b6f1a1e387d497982372c6bc8382d76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:37:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMUM4NjcyNzdEODJBRjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMUM4NjcyNzdEODJBRjAwAA==\",\"timestamp\":\"1768115218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:17+05:30"} [2026-01-11 12:37:18] [DEBUG] Ignoring event: delivered [2026-01-11 12:37:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwNEIyRjhBRjJBNDBDQ0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwNEIyRjhBRjJBNDBDQ0VGAA==\",\"timestamp\":\"1768115228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:17+05:30"} [2026-01-11 12:37:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwNEIyRjhBRjJBNDBDQ0VGAA== [2026-01-11 12:37:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwNEIyRjhBRjJBNDBDQ0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwNEIyRjhBRjJBNDBDQ0VGAA==\",\"timestamp\":\"1768115228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:17+05:30"} [2026-01-11 12:37:18] [DEBUG] Ignoring event: delivered [2026-01-11 12:37:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:07:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1NEYxQzUxMjA5QUU4OTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1NEYxQzUxMjA5QUU4OTNDAA==", "timestamp": "1768115264", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:37:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:37:46] [INFO] Sending instructions to 917202000200 [2026-01-11 12:37:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:37:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:37:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1a74fdf0f3e44c4b3ac5acb4e2f18e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:37:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:07:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODMwRTdBOEM3QTdBQ0U2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODMwRTdBOEM3QTdBQ0U2AA==", "timestamp": "1768115269", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:37:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:37:51] [INFO] Sending instructions to 917202000200 [2026-01-11 12:37:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:37:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:37:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7eaf2a0389df4366bb0b1a329e927cd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:37:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1NEYxQzUxMjA5QUU4OTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1NEYxQzUxMjA5QUU4OTNDAA==\",\"timestamp\":\"1768115264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:53+05:30"} [2026-01-11 12:37:54] [DEBUG] Ignoring event: delivered [2026-01-11 12:37:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1NEYxQzUxMjA5QUU4OTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1NEYxQzUxMjA5QUU4OTNDAA==\",\"timestamp\":\"1768115264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:54+05:30"} [2026-01-11 12:37:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1NEYxQzUxMjA5QUU4OTNDAA== [2026-01-11 12:37:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODMwRTdBOEM3QTdBQ0U2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODMwRTdBOEM3QTdBQ0U2AA==\",\"timestamp\":\"1768115269\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:58+05:30"} [2026-01-11 12:37:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODMwRTdBOEM3QTdBQ0U2AA== [2026-01-11 12:38:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:37:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODMwRTdBOEM3QTdBQ0U2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODMwRTdBOEM3QTdBQ0U2AA==\",\"timestamp\":\"1768115269\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:37:59+05:30"} [2026-01-11 12:38:00] [DEBUG] Ignoring event: delivered [2026-01-11 12:38:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:08:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5ODdGQkEzNEQzNjIyQUVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5ODdGQkEzNEQzNjIyQUVEAA==", "timestamp": "1768115305", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:38:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:38:27] [INFO] Sending instructions to 917202000200 [2026-01-11 12:38:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:38:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:38:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf1acfabb6b74aeb90abdd0ab3925998", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:38:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:08:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCRDJCN0UxRUFEMzFCQzk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCRDJCN0UxRUFEMzFCQzk2AA==", "timestamp": "1768115311", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:38:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:38:32] [INFO] Sending instructions to 917202000200 [2026-01-11 12:38:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:38:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:38:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6225f1eb3c90484c941ffb230e2dfb21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:38:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5ODdGQkEzNEQzNjIyQUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5ODdGQkEzNEQzNjIyQUVEAA==\",\"timestamp\":\"1768115305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:36+05:30"} [2026-01-11 12:38:37] [DEBUG] Ignoring event: delivered [2026-01-11 12:38:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5ODdGQkEzNEQzNjIyQUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5ODdGQkEzNEQzNjIyQUVEAA==\",\"timestamp\":\"1768115305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:35+05:30"} [2026-01-11 12:38:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ5ODdGQkEzNEQzNjIyQUVEAA== [2026-01-11 12:38:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:08:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQTcxRkEyRjU0MkFFMzA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQTcxRkEyRjU0MkFFMzA0AA==", "timestamp": "1768115316", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:38:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:38:37] [INFO] Sending instructions to 917202000200 [2026-01-11 12:38:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:38:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:38:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fad2500e73e441439ec8d79bed22f296", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:38:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCRDJCN0UxRUFEMzFCQzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCRDJCN0UxRUFEMzFCQzk2AA==\",\"timestamp\":\"1768115311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:40+05:30"} [2026-01-11 12:38:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCRDJCN0UxRUFEMzFCQzk2AA== [2026-01-11 12:38:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCRDJCN0UxRUFEMzFCQzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCRDJCN0UxRUFEMzFCQzk2AA==\",\"timestamp\":\"1768115311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:39+05:30"} [2026-01-11 12:38:40] [DEBUG] Ignoring event: delivered [2026-01-11 12:38:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:08:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3RTAzNEQ2MzlFMUM4OTM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3RTAzNEQ2MzlFMUM4OTM2AA==", "timestamp": "1768115321", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:38:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:38:42] [INFO] Sending instructions to 917202000200 [2026-01-11 12:38:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:38:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:38:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "314d0692542b4b688235b13651385f49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:38:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3RTAzNEQ2MzlFMUM4OTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3RTAzNEQ2MzlFMUM4OTM2AA==\",\"timestamp\":\"1768115321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:44+05:30"} [2026-01-11 12:38:45] [DEBUG] Ignoring event: delivered [2026-01-11 12:38:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:08:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2QzM4ODNCQkNBNjgyQTkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2QzM4ODNCQkNBNjgyQTkxAA==", "timestamp": "1768115326", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:38:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:38:47] [INFO] Sending instructions to 917202000200 [2026-01-11 12:38:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:38:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:38:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b937f919cae14764984222dc9138c363", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:38:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3RTAzNEQ2MzlFMUM4OTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3RTAzNEQ2MzlFMUM4OTM2AA==\",\"timestamp\":\"1768115321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:48+05:30"} [2026-01-11 12:38:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3RTAzNEQ2MzlFMUM4OTM2AA== [2026-01-11 12:38:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQTcxRkEyRjU0MkFFMzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQTcxRkEyRjU0MkFFMzA0AA==\",\"timestamp\":\"1768115316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:48+05:30"} [2026-01-11 12:38:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQTcxRkEyRjU0MkFFMzA0AA== [2026-01-11 12:38:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQTcxRkEyRjU0MkFFMzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQTcxRkEyRjU0MkFFMzA0AA==\",\"timestamp\":\"1768115316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:48+05:30"} [2026-01-11 12:38:49] [DEBUG] Ignoring event: delivered [2026-01-11 12:38:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:08:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZENjVGODQyMTc3QTBCQzc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZENjVGODQyMTc3QTBCQzc0AA==", "timestamp": "1768115331", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:38:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:38:53] [INFO] Sending instructions to 917202000200 [2026-01-11 12:38:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:38:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:38:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b40f38f5af814e678c8ac786a40560fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:38:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2QzM4ODNCQkNBNjgyQTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2QzM4ODNCQkNBNjgyQTkxAA==\",\"timestamp\":\"1768115326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:55+05:30"} [2026-01-11 12:38:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2QzM4ODNCQkNBNjgyQTkxAA== [2026-01-11 12:38:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:08:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyRjYwN0I1MkM4Njk4NTQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyRjYwN0I1MkM4Njk4NTQ1AA==", "timestamp": "1768115336", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:38:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:38:58] [INFO] Sending instructions to 917202000200 [2026-01-11 12:38:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:38:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:38:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2QzM4ODNCQkNBNjgyQTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2QzM4ODNCQkNBNjgyQTkxAA==\",\"timestamp\":\"1768115326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:38:58+05:30"} [2026-01-11 12:38:58] [DEBUG] Ignoring event: delivered [2026-01-11 12:38:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5183f7924f24122bd21dfa9b41de35e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:39:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZENjVGODQyMTc3QTBCQzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZENjVGODQyMTc3QTBCQzc0AA==\",\"timestamp\":\"1768115331\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:39:02+05:30"} [2026-01-11 12:39:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZENjVGODQyMTc3QTBCQzc0AA== [2026-01-11 12:39:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyRjYwN0I1MkM4Njk4NTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyRjYwN0I1MkM4Njk4NTQ1AA==\",\"timestamp\":\"1768115336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:39:08+05:30"} [2026-01-11 12:39:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZENjVGODQyMTc3QTBCQzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZENjVGODQyMTc3QTBCQzc0AA==\",\"timestamp\":\"1768115331\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:39:11+05:30"} [2026-01-11 12:39:12] [DEBUG] Ignoring event: delivered [2026-01-11 12:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:38:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyRjYwN0I1MkM4Njk4NTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyRjYwN0I1MkM4Njk4NTQ1AA==\",\"timestamp\":\"1768115336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:39:11+05:30"} [2026-01-11 12:39:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyRjYwN0I1MkM4Njk4NTQ1AA== [2026-01-11 12:39:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:09:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MTdBMTUxNUI4N0I5REUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MTdBMTUxNUI4N0I5REUzAA==", "timestamp": "1768115372", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:39:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:39:34] [INFO] Sending instructions to 917202000200 [2026-01-11 12:39:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:39:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:39:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b57f1785db634115b7a86247ad3e9a7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:39:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:09:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCQjA3NzcxOEQzODlDRUZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCQjA3NzcxOEQzODlDRUZGAA==", "timestamp": "1768115378", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:39:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:39:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:39:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:39:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:39:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3d1203cade6452388a442014359774d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:39:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MTdBMTUxNUI4N0I5REUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MTdBMTUxNUI4N0I5REUzAA==\",\"timestamp\":\"1768115372\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:39:40+05:30"} [2026-01-11 12:39:41] [DEBUG] Ignoring event: delivered [2026-01-11 12:39:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MTdBMTUxNUI4N0I5REUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MTdBMTUxNUI4N0I5REUzAA==\",\"timestamp\":\"1768115372\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:39:46+05:30"} [2026-01-11 12:39:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MTdBMTUxNUI4N0I5REUzAA== [2026-01-11 12:39:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:39:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCQjA3NzcxOEQzODlDRUZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCQjA3NzcxOEQzODlDRUZGAA==\",\"timestamp\":\"1768115378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:39:49+05:30"} [2026-01-11 12:39:50] [DEBUG] Ignoring event: delivered [2026-01-11 12:39:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:39:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCQjA3NzcxOEQzODlDRUZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCQjA3NzcxOEQzODlDRUZGAA==\",\"timestamp\":\"1768115378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:39:49+05:30"} [2026-01-11 12:39:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCQjA3NzcxOEQzODlDRUZGAA== [2026-01-11 12:40:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:10:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3Rjc1NjRCMzc0RjdGM0Q2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3Rjc1NjRCMzc0RjdGM0Q2AA==", "timestamp": "1768115414", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:40:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:40:16] [INFO] Sending instructions to 917202000200 [2026-01-11 12:40:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:40:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:40:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7be59fe88a74be4835179e382862a05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:40:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:10:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0N0Q3NEU4NDAxMjE3N0JCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0N0Q3NEU4NDAxMjE3N0JCAA==", "timestamp": "1768115419", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:40:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:40:21] [INFO] Sending instructions to 917202000200 [2026-01-11 12:40:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:40:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:40:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "380d7afd5a6f4aa285b926c6edb5dc8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:40:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3Rjc1NjRCMzc0RjdGM0Q2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3Rjc1NjRCMzc0RjdGM0Q2AA==\",\"timestamp\":\"1768115414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:40:21+05:30"} [2026-01-11 12:40:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3Rjc1NjRCMzc0RjdGM0Q2AA== [2026-01-11 12:40:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:10:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRkJCRjJGQkM5Q0IyRjg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRkJCRjJGQkM5Q0IyRjg1AA==", "timestamp": "1768115424", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:40:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:40:26] [INFO] Sending instructions to 917202000200 [2026-01-11 12:40:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:40:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:40:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1d71dd76e7d4d408f5e27e4939e752f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:40:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:40:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0N0Q3NEU4NDAxMjE3N0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0N0Q3NEU4NDAxMjE3N0JCAA==\",\"timestamp\":\"1768115419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:40:27+05:30"} [2026-01-11 12:40:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0N0Q3NEU4NDAxMjE3N0JCAA== [2026-01-11 12:40:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3Rjc1NjRCMzc0RjdGM0Q2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3Rjc1NjRCMzc0RjdGM0Q2AA==\",\"timestamp\":\"1768115414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:40:29+05:30"} [2026-01-11 12:40:30] [DEBUG] Ignoring event: delivered [2026-01-11 12:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:40:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0N0Q3NEU4NDAxMjE3N0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0N0Q3NEU4NDAxMjE3N0JCAA==\",\"timestamp\":\"1768115419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:40:31+05:30"} [2026-01-11 12:40:31] [DEBUG] Ignoring event: delivered [2026-01-11 12:40:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:40:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRkJCRjJGQkM5Q0IyRjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRkJCRjJGQkM5Q0IyRjg1AA==\",\"timestamp\":\"1768115424\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:40:34+05:30"} [2026-01-11 12:40:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRkJCRjJGQkM5Q0IyRjg1AA== [2026-01-11 12:40:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:40:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRkJCRjJGQkM5Q0IyRjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRkJCRjJGQkM5Q0IyRjg1AA==\",\"timestamp\":\"1768115424\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:40:38+05:30"} [2026-01-11 12:40:39] [DEBUG] Ignoring event: delivered [2026-01-11 12:41:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:11:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNEI3QjVFNTNGRTdEMUY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNEI3QjVFNTNGRTdEMUY1AA==", "timestamp": "1768115460", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:41:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:41:02] [INFO] Sending instructions to 917202000200 [2026-01-11 12:41:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:41:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:41:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18b59c4db193489095a7ac80fb14d245", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:41:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:11:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3RDZBRjhCODUxMTZEMTA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3RDZBRjhCODUxMTZEMTA1AA==", "timestamp": "1768115466", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:41:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:41:07] [INFO] Sending instructions to 917202000200 [2026-01-11 12:41:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:41:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:41:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "865da1881c2041e0a7fa0f337f5aff4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:41:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNEI3QjVFNTNGRTdEMUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNEI3QjVFNTNGRTdEMUY1AA==\",\"timestamp\":\"1768115460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:09+05:30"} [2026-01-11 12:41:10] [DEBUG] Ignoring event: delivered [2026-01-11 12:41:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:11:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwRjc5Q0FFREY2MUQ0OTkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwRjc5Q0FFREY2MUQ0OTkyAA==", "timestamp": "1768115471", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:41:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:41:12] [INFO] Sending instructions to 917202000200 [2026-01-11 12:41:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:41:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:41:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb2ec7a8a2fa4e8b95b4aedf007de01c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:41:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3RDZBRjhCODUxMTZEMTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3RDZBRjhCODUxMTZEMTA1AA==\",\"timestamp\":\"1768115466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:16+05:30"} [2026-01-11 12:41:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3RDZBRjhCODUxMTZEMTA1AA== [2026-01-11 12:41:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:11:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0RDAwQ0ZCMTVENkEyRTUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0RDAwQ0ZCMTVENkEyRTUwAA==", "timestamp": "1768115476", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:41:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:41:17] [INFO] Sending instructions to 917202000200 [2026-01-11 12:41:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:41:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:41:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2aa1d60b010f4eb39c787dd3fe82c696", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNEI3QjVFNTNGRTdEMUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNEI3QjVFNTNGRTdEMUY1AA==\",\"timestamp\":\"1768115460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:17+05:30"} [2026-01-11 12:41:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNEI3QjVFNTNGRTdEMUY1AA== [2026-01-11 12:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwRjc5Q0FFREY2MUQ0OTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwRjc5Q0FFREY2MUQ0OTkyAA==\",\"timestamp\":\"1768115471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:16+05:30"} [2026-01-11 12:41:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwRjc5Q0FFREY2MUQ0OTkyAA== [2026-01-11 12:41:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwRjc5Q0FFREY2MUQ0OTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwRjc5Q0FFREY2MUQ0OTkyAA==\",\"timestamp\":\"1768115471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:18+05:30"} [2026-01-11 12:41:19] [DEBUG] Ignoring event: delivered [2026-01-11 12:41:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:11:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM3MzQwNjZEOUZGMDI2OURFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM3MzQwNjZEOUZGMDI2OURFAA==", "timestamp": "1768115482", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:41:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:41:23] [INFO] Sending instructions to 917202000200 [2026-01-11 12:41:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:41:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:41:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6aeb3634e84b4fbe88b67d23a281b5c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:41:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3RDZBRjhCODUxMTZEMTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3RDZBRjhCODUxMTZEMTA1AA==\",\"timestamp\":\"1768115466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:25+05:30"} [2026-01-11 12:41:26] [DEBUG] Ignoring event: delivered [2026-01-11 12:41:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0RDAwQ0ZCMTVENkEyRTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0RDAwQ0ZCMTVENkEyRTUwAA==\",\"timestamp\":\"1768115476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:25+05:30"} [2026-01-11 12:41:26] [DEBUG] Ignoring event: delivered [2026-01-11 12:41:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0RDAwQ0ZCMTVENkEyRTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0RDAwQ0ZCMTVENkEyRTUwAA==\",\"timestamp\":\"1768115476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:28+05:30"} [2026-01-11 12:41:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0RDAwQ0ZCMTVENkEyRTUwAA== [2026-01-11 12:41:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:11:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI1MThDNzlDNjM3REVBNDc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI1MThDNzlDNjM3REVBNDc0AA==", "timestamp": "1768115487", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:41:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:41:29] [INFO] Sending instructions to 917202000200 [2026-01-11 12:41:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:41:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:41:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad8f4f3328034307a3b19c76620cfd73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM3MzQwNjZEOUZGMDI2OURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM3MzQwNjZEOUZGMDI2OURFAA==\",\"timestamp\":\"1768115482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:34+05:30"} [2026-01-11 12:41:35] [DEBUG] Ignoring event: delivered [2026-01-11 12:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI1MThDNzlDNjM3REVBNDc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI1MThDNzlDNjM3REVBNDc0AA==\",\"timestamp\":\"1768115487\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:34+05:30"} [2026-01-11 12:41:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI1MThDNzlDNjM3REVBNDc0AA== [2026-01-11 12:41:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM3MzQwNjZEOUZGMDI2OURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM3MzQwNjZEOUZGMDI2OURFAA==\",\"timestamp\":\"1768115482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:37+05:30"} [2026-01-11 12:41:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM3MzQwNjZEOUZGMDI2OURFAA== [2026-01-11 12:41:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:41:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI1MThDNzlDNjM3REVBNDc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI1MThDNzlDNjM3REVBNDc0AA==\",\"timestamp\":\"1768115487\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:41:37+05:30"} [2026-01-11 12:41:38] [DEBUG] Ignoring event: delivered [2026-01-11 12:42:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:12:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5ODBFQzI1Njk0MTk2QkU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5ODBFQzI1Njk0MTk2QkU0AA==", "timestamp": "1768115523", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:42:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:42:05] [INFO] Sending instructions to 917202000200 [2026-01-11 12:42:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:42:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:42:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71e3fd3d8a2c45268c31cc276aa42655", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:42:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:12:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQzM0JGNkRERDEyMkNEMzhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQzM0JGNkRERDEyMkNEMzhBAA==", "timestamp": "1768115529", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:42:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:42:10] [INFO] Sending instructions to 917202000200 [2026-01-11 12:42:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:42:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:42:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96f157f54c734f18b108aca63363fde9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:42:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQzM0JGNkRERDEyMkNEMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQzM0JGNkRERDEyMkNEMzhBAA==\",\"timestamp\":\"1768115529\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:13+05:30"} [2026-01-11 12:42:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQzM0JGNkRERDEyMkNEMzhBAA== [2026-01-11 12:42:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5ODBFQzI1Njk0MTk2QkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5ODBFQzI1Njk0MTk2QkU0AA==\",\"timestamp\":\"1768115523\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:13+05:30"} [2026-01-11 12:42:14] [DEBUG] Ignoring event: delivered [2026-01-11 12:42:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQzM0JGNkRERDEyMkNEMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQzM0JGNkRERDEyMkNEMzhBAA==\",\"timestamp\":\"1768115529\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:14+05:30"} [2026-01-11 12:42:15] [DEBUG] Ignoring event: delivered [2026-01-11 12:42:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5ODBFQzI1Njk0MTk2QkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5ODBFQzI1Njk0MTk2QkU0AA==\",\"timestamp\":\"1768115523\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:13+05:30"} [2026-01-11 12:42:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5ODBFQzI1Njk0MTk2QkU0AA== [2026-01-11 12:42:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:12:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhBNTBCQUNCODg0NzhDNzg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhBNTBCQUNCODg0NzhDNzg0AA==", "timestamp": "1768115565", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:42:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:42:47] [INFO] Sending instructions to 917202000200 [2026-01-11 12:42:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:42:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:42:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "793adc88dc7b4becb5449221b0b6c6b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhBNTBCQUNCODg0NzhDNzg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhBNTBCQUNCODg0NzhDNzg0AA==\",\"timestamp\":\"1768115565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:51+05:30"} [2026-01-11 12:42:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhBNTBCQUNCODg0NzhDNzg0AA== [2026-01-11 12:42:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:12:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QjAyQjI4N0Y0M0EwRTU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QjAyQjI4N0Y0M0EwRTU3AA==", "timestamp": "1768115570", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:42:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:42:52] [INFO] Sending instructions to 917202000200 [2026-01-11 12:42:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:42:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:42:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a032f123882f442b811ae4cc0c60c9e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:42:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhBNTBCQUNCODg0NzhDNzg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhBNTBCQUNCODg0NzhDNzg0AA==\",\"timestamp\":\"1768115565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:52+05:30"} [2026-01-11 12:42:53] [DEBUG] Ignoring event: delivered [2026-01-11 12:42:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QjAyQjI4N0Y0M0EwRTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QjAyQjI4N0Y0M0EwRTU3AA==\",\"timestamp\":\"1768115570\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:53+05:30"} [2026-01-11 12:42:54] [DEBUG] Ignoring event: delivered [2026-01-11 12:42:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QjAyQjI4N0Y0M0EwRTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QjAyQjI4N0Y0M0EwRTU3AA==\",\"timestamp\":\"1768115570\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:53+05:30"} [2026-01-11 12:42:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QjAyQjI4N0Y0M0EwRTU3AA== [2026-01-11 12:42:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:12:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0NTU1M0VBRThDQjRCNUEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0NTU1M0VBRThDQjRCNUEzAA==", "timestamp": "1768115576", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:42:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:42:57] [INFO] Sending instructions to 917202000200 [2026-01-11 12:42:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:42:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:42:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c872788b04d443978f0b045695b8178b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0NTU1M0VBRThDQjRCNUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0NTU1M0VBRThDQjRCNUEzAA==\",\"timestamp\":\"1768115576\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:59+05:30"} [2026-01-11 12:43:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0NTU1M0VBRThDQjRCNUEzAA== [2026-01-11 12:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:42:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0NTU1M0VBRThDQjRCNUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0NTU1M0VBRThDQjRCNUEzAA==\",\"timestamp\":\"1768115576\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:42:59+05:30"} [2026-01-11 12:43:00] [DEBUG] Ignoring event: delivered [2026-01-11 12:43:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:13:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzU2MTJCRDIzQzdCNjUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzU2MTJCRDIzQzdCNjUzAA==", "timestamp": "1768115580", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:43:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:43:02] [INFO] Sending instructions to 917202000200 [2026-01-11 12:43:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:43:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:43:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13f2b5ec0ebc4cd7bf0d974be1185bb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:43:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzU2MTJCRDIzQzdCNjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzU2MTJCRDIzQzdCNjUzAA==\",\"timestamp\":\"1768115580\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:02+05:30"} [2026-01-11 12:43:06] [DEBUG] Ignoring event: delivered [2026-01-11 12:43:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzU2MTJCRDIzQzdCNjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzU2MTJCRDIzQzdCNjUzAA==\",\"timestamp\":\"1768115580\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:07+05:30"} [2026-01-11 12:43:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzU2MTJCRDIzQzdCNjUzAA== [2026-01-11 12:43:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:13:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZFNDI1QkNCQzUxQzFGNDNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZFNDI1QkNCQzUxQzFGNDNDAA==", "timestamp": "1768115617", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:43:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:43:38] [INFO] Sending instructions to 917202000200 [2026-01-11 12:43:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:43:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:43:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d6de9532b644bcfa94784fc7b97fab4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:43:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZFNDI1QkNCQzUxQzFGNDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZFNDI1QkNCQzUxQzFGNDNDAA==\",\"timestamp\":\"1768115617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:39+05:30"} [2026-01-11 12:43:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZFNDI1QkNCQzUxQzFGNDNDAA== [2026-01-11 12:43:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:13:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGQTQ5Mjg5MkQwMjMzRDY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGQTQ5Mjg5MkQwMjMzRDY0AA==", "timestamp": "1768115622", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:43:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:43:44] [INFO] Sending instructions to 917202000200 [2026-01-11 12:43:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:43:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:43:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4189a28c41e40739d922bb8ec953e05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:43:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZFNDI1QkNCQzUxQzFGNDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZFNDI1QkNCQzUxQzFGNDNDAA==\",\"timestamp\":\"1768115617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:43+05:30"} [2026-01-11 12:43:45] [DEBUG] Ignoring event: delivered [2026-01-11 12:43:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:13:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3OEIzNThFRjRBRTdBNjA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3OEIzNThFRjRBRTdBNjA2AA==", "timestamp": "1768115627", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:43:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:43:49] [INFO] Sending instructions to 917202000200 [2026-01-11 12:43:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:43:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:43:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d05300685fd946b7a8b4ce4484754690", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:43:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGQTQ5Mjg5MkQwMjMzRDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGQTQ5Mjg5MkQwMjMzRDY0AA==\",\"timestamp\":\"1768115622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:48+05:30"} [2026-01-11 12:43:49] [DEBUG] Ignoring event: delivered [2026-01-11 12:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGQTQ5Mjg5MkQwMjMzRDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGQTQ5Mjg5MkQwMjMzRDY0AA==\",\"timestamp\":\"1768115622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:50+05:30"} [2026-01-11 12:43:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRGQTQ5Mjg5MkQwMjMzRDY0AA== [2026-01-11 12:43:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:13:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGMzQwODk3Rjc1RjlGRTM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGMzQwODk3Rjc1RjlGRTM0AA==", "timestamp": "1768115632", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:43:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:43:54] [INFO] Sending instructions to 917202000200 [2026-01-11 12:43:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:43:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:43:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f06e5035046b4fd9aac80c33b8a7ccd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:43:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3OEIzNThFRjRBRTdBNjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3OEIzNThFRjRBRTdBNjA2AA==\",\"timestamp\":\"1768115627\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:54+05:30"} [2026-01-11 12:43:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3OEIzNThFRjRBRTdBNjA2AA== [2026-01-11 12:43:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3OEIzNThFRjRBRTdBNjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3OEIzNThFRjRBRTdBNjA2AA==\",\"timestamp\":\"1768115627\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:54+05:30"} [2026-01-11 12:43:56] [DEBUG] Ignoring event: delivered [2026-01-11 12:43:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:13:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NEQ0Y1M0Y4RkFCOTdEOEVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NEQ0Y1M0Y4RkFCOTdEOEVGAA==", "timestamp": "1768115637", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:43:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:43:59] [INFO] Sending instructions to 917202000200 [2026-01-11 12:43:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:43:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:43:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGMzQwODk3Rjc1RjlGRTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGMzQwODk3Rjc1RjlGRTM0AA==\",\"timestamp\":\"1768115632\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:58+05:30"} [2026-01-11 12:43:59] [DEBUG] Ignoring event: delivered [2026-01-11 12:43:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGMzQwODk3Rjc1RjlGRTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGMzQwODk3Rjc1RjlGRTM0AA==\",\"timestamp\":\"1768115632\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:58+05:30"} [2026-01-11 12:43:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGMzQwODk3Rjc1RjlGRTM0AA== [2026-01-11 12:43:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0b1ad60fceb4e75ba6d8d3d8dd23724", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:44:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NEQ0Y1M0Y4RkFCOTdEOEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NEQ0Y1M0Y4RkFCOTdEOEVGAA==\",\"timestamp\":\"1768115637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:43:59+05:30"} [2026-01-11 12:44:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NEQ0Y1M0Y4RkFCOTdEOEVGAA== [2026-01-11 12:44:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:14:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1NUJFMTMwN0Q1NTVGM0QzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1NUJFMTMwN0Q1NTVGM0QzAA==", "timestamp": "1768115642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:44:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:44:04] [INFO] Sending instructions to 917202000200 [2026-01-11 12:44:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:44:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:44:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb3dd623392d4cbc8fba5279e9a23ef9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:44:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:43:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NEQ0Y1M0Y4RkFCOTdEOEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NEQ0Y1M0Y4RkFCOTdEOEVGAA==\",\"timestamp\":\"1768115637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:44:07+05:30"} [2026-01-11 12:44:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:44:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1NUJFMTMwN0Q1NTVGM0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1NUJFMTMwN0Q1NTVGM0QzAA==\",\"timestamp\":\"1768115642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:44:07+05:30"} [2026-01-11 12:44:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1NUJFMTMwN0Q1NTVGM0QzAA== [2026-01-11 12:44:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1NUJFMTMwN0Q1NTVGM0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI1NUJFMTMwN0Q1NTVGM0QzAA==\",\"timestamp\":\"1768115642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:44:18+05:30"} [2026-01-11 12:44:18] [DEBUG] Ignoring event: delivered [2026-01-11 12:44:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:14:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0QjgwQzBEMjk0OUY5QzAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0QjgwQzBEMjk0OUY5QzAyAA==", "timestamp": "1768115678", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:44:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:44:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:44:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:44:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:44:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "550e8b00a0fe403bbc358388182ef83f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:44:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:14:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEzRjgxMTU1RjdDQjA0OTgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEzRjgxMTU1RjdDQjA0OTgyAA==", "timestamp": "1768115684", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:44:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:44:46] [INFO] Sending instructions to 917202000200 [2026-01-11 12:44:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:44:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:44:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:44:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0QjgwQzBEMjk0OUY5QzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0QjgwQzBEMjk0OUY5QzAyAA==\",\"timestamp\":\"1768115678\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:44:45+05:30"} [2026-01-11 12:44:46] [DEBUG] Ignoring event: delivered [2026-01-11 12:44:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c40435a8387241a9aae1324d6127adb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:44:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:44:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0QjgwQzBEMjk0OUY5QzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0QjgwQzBEMjk0OUY5QzAyAA==\",\"timestamp\":\"1768115678\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:44:50+05:30"} [2026-01-11 12:44:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0QjgwQzBEMjk0OUY5QzAyAA== [2026-01-11 12:44:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEzRjgxMTU1RjdDQjA0OTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEzRjgxMTU1RjdDQjA0OTgyAA==\",\"timestamp\":\"1768115684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:44:50+05:30"} [2026-01-11 12:44:51] [DEBUG] Ignoring event: delivered [2026-01-11 12:45:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEzRjgxMTU1RjdDQjA0OTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEzRjgxMTU1RjdDQjA0OTgyAA==\",\"timestamp\":\"1768115684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:44:59+05:30"} [2026-01-11 12:45:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEzRjgxMTU1RjdDQjA0OTgyAA== [2026-01-11 12:45:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:15:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzQTA3MUVGOTlFNkQ3ODFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzQTA3MUVGOTlFNkQ3ODFEAA==", "timestamp": "1768115719", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:45:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:45:21] [INFO] Sending instructions to 917202000200 [2026-01-11 12:45:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:45:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:45:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7e9cf2ca01541699ec6addfa1731a1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:45:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzQTA3MUVGOTlFNkQ3ODFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzQTA3MUVGOTlFNkQ3ODFEAA==\",\"timestamp\":\"1768115719\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:25+05:30"} [2026-01-11 12:45:25] [DEBUG] Ignoring event: delivered [2026-01-11 12:45:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:15:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOUEyNTE5MjdGRDBDMEIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOUEyNTE5MjdGRDBDMEIzAA==", "timestamp": "1768115725", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:45:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:45:26] [INFO] Sending instructions to 917202000200 [2026-01-11 12:45:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:45:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:45:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d5b7c76d55d432692fa184373ecdaf7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:45:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzQTA3MUVGOTlFNkQ3ODFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzQTA3MUVGOTlFNkQ3ODFEAA==\",\"timestamp\":\"1768115719\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:28+05:30"} [2026-01-11 12:45:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzQTA3MUVGOTlFNkQ3ODFEAA== [2026-01-11 12:45:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOUEyNTE5MjdGRDBDMEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOUEyNTE5MjdGRDBDMEIzAA==\",\"timestamp\":\"1768115725\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:30+05:30"} [2026-01-11 12:45:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOUEyNTE5MjdGRDBDMEIzAA== [2026-01-11 12:45:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:15:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUxRTBFOTBCN0JFMjkzMDFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUxRTBFOTBCN0JFMjkzMDFBAA==", "timestamp": "1768115730", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:45:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:45:31] [INFO] Sending instructions to 917202000200 [2026-01-11 12:45:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:45:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:45:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2a71a2ed0ff4cde8514e503f1328180", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:45:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOUEyNTE5MjdGRDBDMEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOUEyNTE5MjdGRDBDMEIzAA==\",\"timestamp\":\"1768115725\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:33+05:30"} [2026-01-11 12:45:33] [DEBUG] Ignoring event: delivered [2026-01-11 12:45:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:15:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRUU3NTIyQjZGQUUwOUMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRUU3NTIyQjZGQUUwOUMyAA==", "timestamp": "1768115735", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:45:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:45:36] [INFO] Sending instructions to 917202000200 [2026-01-11 12:45:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:45:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:45:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c414f0454c374dc0bbe770edd50cf14d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:45:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:15:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDODNEQjBBMzBGOTdBODhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDODNEQjBBMzBGOTdBODhEAA==", "timestamp": "1768115740", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:45:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:45:41] [INFO] Sending instructions to 917202000200 [2026-01-11 12:45:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:45:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:45:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e79a11dc14824999bc87d0794dccd115", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:45:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUxRTBFOTBCN0JFMjkzMDFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUxRTBFOTBCN0JFMjkzMDFBAA==\",\"timestamp\":\"1768115730\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:41+05:30"} [2026-01-11 12:45:43] [DEBUG] Ignoring event: delivered [2026-01-11 12:45:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDODNEQjBBMzBGOTdBODhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDODNEQjBBMzBGOTdBODhEAA==\",\"timestamp\":\"1768115740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:46+05:30"} [2026-01-11 12:45:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDODNEQjBBMzBGOTdBODhEAA== [2026-01-11 12:45:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:15:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2QTNENzM1REJCMTQyQjNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2QTNENzM1REJCMTQyQjNEAA==", "timestamp": "1768115745", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:45:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:45:47] [INFO] Sending instructions to 917202000200 [2026-01-11 12:45:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:45:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:45:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUxRTBFOTBCN0JFMjkzMDFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUxRTBFOTBCN0JFMjkzMDFBAA==\",\"timestamp\":\"1768115730\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:46+05:30"} [2026-01-11 12:45:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUxRTBFOTBCN0JFMjkzMDFBAA== [2026-01-11 12:45:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRUU3NTIyQjZGQUUwOUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRUU3NTIyQjZGQUUwOUMyAA==\",\"timestamp\":\"1768115735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:46+05:30"} [2026-01-11 12:45:47] [DEBUG] Ignoring event: delivered [2026-01-11 12:45:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f23cec95c53949b6ba683cc6d8c4503a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:45:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDODNEQjBBMzBGOTdBODhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDODNEQjBBMzBGOTdBODhEAA==\",\"timestamp\":\"1768115740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:52+05:30"} [2026-01-11 12:45:53] [DEBUG] Ignoring event: delivered [2026-01-11 12:45:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRUU3NTIyQjZGQUUwOUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRUU3NTIyQjZGQUUwOUMyAA==\",\"timestamp\":\"1768115735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:53+05:30"} [2026-01-11 12:45:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRUU3NTIyQjZGQUUwOUMyAA== [2026-01-11 12:45:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2QTNENzM1REJCMTQyQjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2QTNENzM1REJCMTQyQjNEAA==\",\"timestamp\":\"1768115745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:45:58+05:30"} [2026-01-11 12:45:59] [DEBUG] Ignoring event: delivered [2026-01-11 12:46:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:45:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2QTNENzM1REJCMTQyQjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2QTNENzM1REJCMTQyQjNEAA==\",\"timestamp\":\"1768115745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:46:01+05:30"} [2026-01-11 12:46:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2QTNENzM1REJCMTQyQjNEAA== [2026-01-11 12:46:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:16:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3M0RFRjhBNjUxOUVGRjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3M0RFRjhBNjUxOUVGRjIyAA==", "timestamp": "1768115781", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:46:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:46:23] [INFO] Sending instructions to 917202000200 [2026-01-11 12:46:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:46:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:46:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9325951bbe81477aade0dcbf505839d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:46:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3M0RFRjhBNjUxOUVGRjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3M0RFRjhBNjUxOUVGRjIyAA==\",\"timestamp\":\"1768115781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:46:26+05:30"} [2026-01-11 12:46:27] [DEBUG] Ignoring event: delivered [2026-01-11 12:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:46:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3M0RFRjhBNjUxOUVGRjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3M0RFRjhBNjUxOUVGRjIyAA==\",\"timestamp\":\"1768115781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:46:26+05:30"} [2026-01-11 12:46:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ3M0RFRjhBNjUxOUVGRjIyAA== [2026-01-11 12:46:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:16:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwMUVBRkMzNjM1QkI3NTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwMUVBRkMzNjM1QkI3NTI5AA==", "timestamp": "1768115786", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:46:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:46:28] [INFO] Sending instructions to 917202000200 [2026-01-11 12:46:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:46:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:46:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9d7fe5c0f3645f2acd9ed8a7ee2078c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:46:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:46:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwMUVBRkMzNjM1QkI3NTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwMUVBRkMzNjM1QkI3NTI5AA==\",\"timestamp\":\"1768115786\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:46:30+05:30"} [2026-01-11 12:46:31] [DEBUG] Ignoring event: delivered [2026-01-11 12:46:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:46:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwMUVBRkMzNjM1QkI3NTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwMUVBRkMzNjM1QkI3NTI5AA==\",\"timestamp\":\"1768115786\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:46:30+05:30"} [2026-01-11 12:46:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwMUVBRkMzNjM1QkI3NTI5AA== [2026-01-11 12:47:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:17:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzM0VENTU3NDUyMjBDRkZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzM0VENTU3NDUyMjBDRkZCAA==", "timestamp": "1768115822", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:47:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:47:04] [INFO] Sending instructions to 917202000200 [2026-01-11 12:47:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:47:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:47:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e789b3f10e93466ab4f395408e4ca437", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:47:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:17:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxOTZDM0QzMzJBNDM0ODhFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxOTZDM0QzMzJBNDM0ODhFAA==", "timestamp": "1768115828", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:47:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:47:10] [INFO] Sending instructions to 917202000200 [2026-01-11 12:47:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:47:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:47:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3e29ae3bed24475bdc7458a065b24ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzM0VENTU3NDUyMjBDRkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzM0VENTU3NDUyMjBDRkZCAA==\",\"timestamp\":\"1768115822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:47:13+05:30"} [2026-01-11 12:47:14] [DEBUG] Ignoring event: delivered [2026-01-11 12:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzM0VENTU3NDUyMjBDRkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzM0VENTU3NDUyMjBDRkZCAA==\",\"timestamp\":\"1768115822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:47:13+05:30"} [2026-01-11 12:47:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzM0VENTU3NDUyMjBDRkZCAA== [2026-01-11 12:47:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:17:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUzMUU0RDc0OUFENzVENzZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUzMUU0RDc0OUFENzVENzZEAA==", "timestamp": "1768115833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:47:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:47:15] [INFO] Sending instructions to 917202000200 [2026-01-11 12:47:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:47:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:47:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3157d532e255442c927f40a52d5a7762", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:47:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:17:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBOERDREVFRDY0OTBBQjMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBOERDREVFRDY0OTBBQjMxAA==", "timestamp": "1768115838", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:47:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:47:20] [INFO] Sending instructions to 917202000200 [2026-01-11 12:47:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:47:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:47:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd222b2409524c31b5502aad696a773a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:47:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxOTZDM0QzMzJBNDM0ODhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxOTZDM0QzMzJBNDM0ODhFAA==\",\"timestamp\":\"1768115828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:47:20+05:30"} [2026-01-11 12:47:21] [DEBUG] Ignoring event: delivered [2026-01-11 12:47:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBOERDREVFRDY0OTBBQjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBOERDREVFRDY0OTBBQjMxAA==\",\"timestamp\":\"1768115838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:47:27+05:30"} [2026-01-11 12:47:28] [DEBUG] Ignoring event: delivered [2026-01-11 12:47:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBOERDREVFRDY0OTBBQjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBOERDREVFRDY0OTBBQjMxAA==\",\"timestamp\":\"1768115838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:47:27+05:30"} [2026-01-11 12:47:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBOERDREVFRDY0OTBBQjMxAA== [2026-01-11 12:47:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxOTZDM0QzMzJBNDM0ODhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxOTZDM0QzMzJBNDM0ODhFAA==\",\"timestamp\":\"1768115828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:47:27+05:30"} [2026-01-11 12:47:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxOTZDM0QzMzJBNDM0ODhFAA== [2026-01-11 12:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUzMUU0RDc0OUFENzVENzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUzMUU0RDc0OUFENzVENzZEAA==\",\"timestamp\":\"1768115833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:47:37+05:30"} [2026-01-11 12:47:38] [DEBUG] Ignoring event: delivered [2026-01-11 12:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUzMUU0RDc0OUFENzVENzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUzMUU0RDc0OUFENzVENzZEAA==\",\"timestamp\":\"1768115833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:47:37+05:30"} [2026-01-11 12:47:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUzMUU0RDc0OUFENzVENzZEAA== [2026-01-11 12:47:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:17:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1RURFODIxQ0M5RkI1MjU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1RURFODIxQ0M5RkI1MjU3AA==", "timestamp": "1768115874", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:47:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:47:56] [INFO] Sending instructions to 917202000200 [2026-01-11 12:47:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:47:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:47:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2657d06c30014cb183e53584bdf2eb6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:48:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:18:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJDQkMwNDA3RDFCRTYzNTI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJDQkMwNDA3RDFCRTYzNTI1AA==", "timestamp": "1768115880", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:48:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:48:02] [INFO] Sending instructions to 917202000200 [2026-01-11 12:48:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:48:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:48:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "426e0720da4a4439b18fdc0062d7e222", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:48:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1RURFODIxQ0M5RkI1MjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1RURFODIxQ0M5RkI1MjU3AA==\",\"timestamp\":\"1768115874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:02+05:30"} [2026-01-11 12:48:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1RURFODIxQ0M5RkI1MjU3AA== [2026-01-11 12:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:47:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1RURFODIxQ0M5RkI1MjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1RURFODIxQ0M5RkI1MjU3AA==\",\"timestamp\":\"1768115874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:05+05:30"} [2026-01-11 12:48:06] [DEBUG] Ignoring event: delivered [2026-01-11 12:48:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:18:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4QTM3RDc4N0NGMThCOTM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4QTM3RDc4N0NGMThCOTM3AA==", "timestamp": "1768115885", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:48:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:48:07] [INFO] Sending instructions to 917202000200 [2026-01-11 12:48:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:48:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:48:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a520203e84b4367842975eb8c8c59b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4QTM3RDc4N0NGMThCOTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4QTM3RDc4N0NGMThCOTM3AA==\",\"timestamp\":\"1768115885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:07+05:30"} [2026-01-11 12:48:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4QTM3RDc4N0NGMThCOTM3AA== [2026-01-11 12:48:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJDQkMwNDA3RDFCRTYzNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJDQkMwNDA3RDFCRTYzNTI1AA==\",\"timestamp\":\"1768115880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:10+05:30"} [2026-01-11 12:48:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJDQkMwNDA3RDFCRTYzNTI1AA== [2026-01-11 12:48:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:18:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzMzNBOTQyMTYyMkEzQkVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzMzNBOTQyMTYyMkEzQkVGAA==", "timestamp": "1768115891", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:48:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:48:12] [INFO] Sending instructions to 917202000200 [2026-01-11 12:48:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:48:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:48:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b619c9a613774735bea33b037e001e39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:48:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4QTM3RDc4N0NGMThCOTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4QTM3RDc4N0NGMThCOTM3AA==\",\"timestamp\":\"1768115885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:12+05:30"} [2026-01-11 12:48:13] [DEBUG] Ignoring event: delivered [2026-01-11 12:48:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJDQkMwNDA3RDFCRTYzNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJDQkMwNDA3RDFCRTYzNTI1AA==\",\"timestamp\":\"1768115880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:14+05:30"} [2026-01-11 12:48:15] [DEBUG] Ignoring event: delivered [2026-01-11 12:48:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:18:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNkM3NUZGNEE2Q0VDNkI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNkM3NUZGNEE2Q0VDNkI3AA==", "timestamp": "1768115896", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:48:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:48:17] [INFO] Sending instructions to 917202000200 [2026-01-11 12:48:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:48:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:48:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20c18fdfef4c468bb2d7d3960c982d73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:48:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzMzNBOTQyMTYyMkEzQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzMzNBOTQyMTYyMkEzQkVGAA==\",\"timestamp\":\"1768115891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:17+05:30"} [2026-01-11 12:48:19] [DEBUG] Ignoring event: delivered [2026-01-11 12:48:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNkM3NUZGNEE2Q0VDNkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNkM3NUZGNEE2Q0VDNkI3AA==\",\"timestamp\":\"1768115896\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:18+05:30"} [2026-01-11 12:48:20] [DEBUG] Ignoring event: delivered [2026-01-11 12:48:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzMzNBOTQyMTYyMkEzQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzMzNBOTQyMTYyMkEzQkVGAA==\",\"timestamp\":\"1768115891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:17+05:30"} [2026-01-11 12:48:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzMzNBOTQyMTYyMkEzQkVGAA== [2026-01-11 12:48:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNkM3NUZGNEE2Q0VDNkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNkM3NUZGNEE2Q0VDNkI3AA==\",\"timestamp\":\"1768115896\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:19+05:30"} [2026-01-11 12:48:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFBNkM3NUZGNEE2Q0VDNkI3AA== [2026-01-11 12:48:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:18:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzdEREFBMzNCMDFBNUZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzdEREFBMzNCMDFBNUZDAA==", "timestamp": "1768115901", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:48:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:48:22] [INFO] Sending instructions to 917202000200 [2026-01-11 12:48:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:48:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:48:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57996b58b68645218bc9fe5ffdc838ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzdEREFBMzNCMDFBNUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzdEREFBMzNCMDFBNUZDAA==\",\"timestamp\":\"1768115901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:29+05:30"} [2026-01-11 12:48:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzdEREFBMzNCMDFBNUZDAA== [2026-01-11 12:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzdEREFBMzNCMDFBNUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzdEREFBMzNCMDFBNUZDAA==\",\"timestamp\":\"1768115901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:29+05:30"} [2026-01-11 12:48:30] [DEBUG] Ignoring event: delivered [2026-01-11 12:48:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:18:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjdGMjIwOTMzNkQzMDhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjdGMjIwOTMzNkQzMDhCAA==", "timestamp": "1768115937", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:48:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:48:59] [INFO] Sending instructions to 917202000200 [2026-01-11 12:48:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:48:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:48:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5dcb323351304452b681369b26f181c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:49:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjdGMjIwOTMzNkQzMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjdGMjIwOTMzNkQzMDhCAA==\",\"timestamp\":\"1768115937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:48:59+05:30"} [2026-01-11 12:49:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:49:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:19:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1N0E1QkM5NjRFNzhFRkU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1N0E1QkM5NjRFNzhFRkU5AA==", "timestamp": "1768115942", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:49:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:49:04] [INFO] Sending instructions to 917202000200 [2026-01-11 12:49:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:49:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:49:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79b5a2eef2764cc3aa9f22087e8c1643", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:49:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjdGMjIwOTMzNkQzMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjdGMjIwOTMzNkQzMDhCAA==\",\"timestamp\":\"1768115937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:49:04+05:30"} [2026-01-11 12:49:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjdGMjIwOTMzNkQzMDhCAA== [2026-01-11 12:49:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1N0E1QkM5NjRFNzhFRkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1N0E1QkM5NjRFNzhFRkU5AA==\",\"timestamp\":\"1768115942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:49:06+05:30"} [2026-01-11 12:49:07] [DEBUG] Ignoring event: delivered [2026-01-11 12:49:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1N0E1QkM5NjRFNzhFRkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1N0E1QkM5NjRFNzhFRkU5AA==\",\"timestamp\":\"1768115942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:49:06+05:30"} [2026-01-11 12:49:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1N0E1QkM5NjRFNzhFRkU5AA== [2026-01-11 12:49:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:19:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1Q0M3MUIwMUFFMkMyQTk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1Q0M3MUIwMUFFMkMyQTk1AA==", "timestamp": "1768115979", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:49:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:49:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:49:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:49:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:49:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcbd6da2239341469952add794aa98b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:49:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:19:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0QzM5RjAyNDk1QUYzQjM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0QzM5RjAyNDk1QUYzQjM0AA==", "timestamp": "1768115984", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:49:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:49:45] [INFO] Sending instructions to 917202000200 [2026-01-11 12:49:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:49:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:49:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b0f33bcf35747728865b9e03cd43c35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:49:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1Q0M3MUIwMUFFMkMyQTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1Q0M3MUIwMUFFMkMyQTk1AA==\",\"timestamp\":\"1768115979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:49:47+05:30"} [2026-01-11 12:49:48] [DEBUG] Ignoring event: delivered [2026-01-11 12:49:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:19:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQ0Y0MEI0NjIyNjYzNTU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQ0Y0MEI0NjIyNjYzNTU1AA==", "timestamp": "1768115989", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:49:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:49:51] [INFO] Sending instructions to 917202000200 [2026-01-11 12:49:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:49:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:49:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76e490df81f54c0080b076dea4cd917d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0QzM5RjAyNDk1QUYzQjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0QzM5RjAyNDk1QUYzQjM0AA==\",\"timestamp\":\"1768115984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:49:55+05:30"} [2026-01-11 12:49:56] [DEBUG] Ignoring event: delivered [2026-01-11 12:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0QzM5RjAyNDk1QUYzQjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0QzM5RjAyNDk1QUYzQjM0AA==\",\"timestamp\":\"1768115984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:49:55+05:30"} [2026-01-11 12:49:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0QzM5RjAyNDk1QUYzQjM0AA== [2026-01-11 12:49:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:19:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhGRTMyNzdDMEEzRkM5ODNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhGRTMyNzdDMEEzRkM5ODNDAA==", "timestamp": "1768115994", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:49:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:49:56] [INFO] Sending instructions to 917202000200 [2026-01-11 12:49:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:49:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:49:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5aed9927160a4f5ea2fb4a974052c100", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:50:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1Q0M3MUIwMUFFMkMyQTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1Q0M3MUIwMUFFMkMyQTk1AA==\",\"timestamp\":\"1768115979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:49:59+05:30"} [2026-01-11 12:50:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1Q0M3MUIwMUFFMkMyQTk1AA== [2026-01-11 12:50:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQ0Y0MEI0NjIyNjYzNTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQ0Y0MEI0NjIyNjYzNTU1AA==\",\"timestamp\":\"1768115989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:49:59+05:30"} [2026-01-11 12:50:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQ0Y0MEI0NjIyNjYzNTU1AA== [2026-01-11 12:50:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhGRTMyNzdDMEEzRkM5ODNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhGRTMyNzdDMEEzRkM5ODNDAA==\",\"timestamp\":\"1768115994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:04+05:30"} [2026-01-11 12:50:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhGRTMyNzdDMEEzRkM5ODNDAA== [2026-01-11 12:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQ0Y0MEI0NjIyNjYzNTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQ0Y0MEI0NjIyNjYzNTU1AA==\",\"timestamp\":\"1768115989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:07+05:30"} [2026-01-11 12:50:08] [DEBUG] Ignoring event: delivered [2026-01-11 12:50:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhGRTMyNzdDMEEzRkM5ODNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhGRTMyNzdDMEEzRkM5ODNDAA==\",\"timestamp\":\"1768115994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:08+05:30"} [2026-01-11 12:50:09] [DEBUG] Ignoring event: delivered [2026-01-11 12:50:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:20:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5ODcwMzM4NDQwNDk0QjFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5ODcwMzM4NDQwNDk0QjFGAA==", "timestamp": "1768116030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:50:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:50:32] [INFO] Sending instructions to 917202000200 [2026-01-11 12:50:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:50:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:50:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70a7c8db005b4782b37fcb1ae1b56bea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:50:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5ODcwMzM4NDQwNDk0QjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5ODcwMzM4NDQwNDk0QjFGAA==\",\"timestamp\":\"1768116030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:34+05:30"} [2026-01-11 12:50:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5ODcwMzM4NDQwNDk0QjFGAA== [2026-01-11 12:50:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:20:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQTkyODRBNEQ4QzQ2NEVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQTkyODRBNEQ4QzQ2NEVCAA==", "timestamp": "1768116035", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:50:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:50:37] [INFO] Sending instructions to 917202000200 [2026-01-11 12:50:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:50:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:50:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b60575f25379490faf6e300a8ab42297", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:50:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:20:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCQTg1NTRGRjY2QUZBNzExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCQTg1NTRGRjY2QUZBNzExAA==", "timestamp": "1768116041", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:50:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:50:42] [INFO] Sending instructions to 917202000200 [2026-01-11 12:50:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:50:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:50:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49304647c67c4c2aae17c9f2edb0eb99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:50:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5ODcwMzM4NDQwNDk0QjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5ODcwMzM4NDQwNDk0QjFGAA==\",\"timestamp\":\"1768116030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:44+05:30"} [2026-01-11 12:50:45] [DEBUG] Ignoring event: delivered [2026-01-11 12:50:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:20:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3MzUxMDBGNzNGMzBFMTM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3MzUxMDBGNzNGMzBFMTM3AA==", "timestamp": "1768116046", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:50:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:50:48] [INFO] Sending instructions to 917202000200 [2026-01-11 12:50:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:50:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:50:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cdc51d8d4e7a40e0a7eadd54fca7be26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:50:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCQTg1NTRGRjY2QUZBNzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCQTg1NTRGRjY2QUZBNzExAA==\",\"timestamp\":\"1768116041\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:48+05:30"} [2026-01-11 12:50:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCQTg1NTRGRjY2QUZBNzExAA== [2026-01-11 12:50:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:20:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4Mjk1NjFFNDc2MkUzNEY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4Mjk1NjFFNDc2MkUzNEY5AA==", "timestamp": "1768116051", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:50:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:50:53] [INFO] Sending instructions to 917202000200 [2026-01-11 12:50:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:50:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:50:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfe17517186f4f30a6ee920c7844d285", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:50:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQTkyODRBNEQ4QzQ2NEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQTkyODRBNEQ4QzQ2NEVCAA==\",\"timestamp\":\"1768116035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:53+05:30"} [2026-01-11 12:50:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQTkyODRBNEQ4QzQ2NEVCAA== [2026-01-11 12:50:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCQTg1NTRGRjY2QUZBNzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCQTg1NTRGRjY2QUZBNzExAA==\",\"timestamp\":\"1768116041\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:53+05:30"} [2026-01-11 12:50:55] [DEBUG] Ignoring event: delivered [2026-01-11 12:50:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQTkyODRBNEQ4QzQ2NEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQTkyODRBNEQ4QzQ2NEVCAA==\",\"timestamp\":\"1768116035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:53+05:30"} [2026-01-11 12:50:55] [DEBUG] Ignoring event: delivered [2026-01-11 12:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3MzUxMDBGNzNGMzBFMTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3MzUxMDBGNzNGMzBFMTM3AA==\",\"timestamp\":\"1768116046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:50:56+05:30"} [2026-01-11 12:50:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3MzUxMDBGNzNGMzBFMTM3AA== [2026-01-11 12:50:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:20:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVERjZBQTI2REE1NjdCNTcwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVERjZBQTI2REE1NjdCNTcwAA==", "timestamp": "1768116056", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:50:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:50:58] [INFO] Sending instructions to 917202000200 [2026-01-11 12:50:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:50:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:50:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90bd525e4fc44972866d59430d828317", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:51:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4Mjk1NjFFNDc2MkUzNEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4Mjk1NjFFNDc2MkUzNEY5AA==\",\"timestamp\":\"1768116051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:51:00+05:30"} [2026-01-11 12:51:02] [DEBUG] Ignoring event: delivered [2026-01-11 12:51:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4Mjk1NjFFNDc2MkUzNEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4Mjk1NjFFNDc2MkUzNEY5AA==\",\"timestamp\":\"1768116051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:51:03+05:30"} [2026-01-11 12:51:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4Mjk1NjFFNDc2MkUzNEY5AA== [2026-01-11 12:51:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3MzUxMDBGNzNGMzBFMTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE3MzUxMDBGNzNGMzBFMTM3AA==\",\"timestamp\":\"1768116046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:51:03+05:30"} [2026-01-11 12:51:03] [DEBUG] Ignoring event: delivered [2026-01-11 12:51:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVERjZBQTI2REE1NjdCNTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVERjZBQTI2REE1NjdCNTcwAA==\",\"timestamp\":\"1768116056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:51:13+05:30"} [2026-01-11 12:51:14] [DEBUG] Ignoring event: delivered [2026-01-11 12:51:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVERjZBQTI2REE1NjdCNTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVERjZBQTI2REE1NjdCNTcwAA==\",\"timestamp\":\"1768116056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:51:14+05:30"} [2026-01-11 12:51:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVERjZBQTI2REE1NjdCNTcwAA== [2026-01-11 12:51:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:21:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4N0VEOUUyQzE1REY3ODU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4N0VEOUUyQzE1REY3ODU4AA==", "timestamp": "1768116092", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:51:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:51:33] [INFO] Sending instructions to 917202000200 [2026-01-11 12:51:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:51:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:51:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e78758d502de4a39ae90e2ec898c8ed8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:51:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4N0VEOUUyQzE1REY3ODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4N0VEOUUyQzE1REY3ODU4AA==\",\"timestamp\":\"1768116092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:51:36+05:30"} [2026-01-11 12:51:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4N0VEOUUyQzE1REY3ODU4AA== [2026-01-11 12:51:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:21:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDQTE0QjA2MTM5NTMzQTcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDQTE0QjA2MTM5NTMzQTcxAA==", "timestamp": "1768116097", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:51:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:51:38] [INFO] Sending instructions to 917202000200 [2026-01-11 12:51:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:51:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:51:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e50123f2044943548425256453a9983a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:51:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:51:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4N0VEOUUyQzE1REY3ODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4N0VEOUUyQzE1REY3ODU4AA==\",\"timestamp\":\"1768116092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:51:43+05:30"} [2026-01-11 12:51:44] [DEBUG] Ignoring event: delivered [2026-01-11 12:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:51:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDQTE0QjA2MTM5NTMzQTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDQTE0QjA2MTM5NTMzQTcxAA==\",\"timestamp\":\"1768116097\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:51:48+05:30"} [2026-01-11 12:51:49] [DEBUG] Ignoring event: delivered [2026-01-11 12:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:51:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDQTE0QjA2MTM5NTMzQTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDQTE0QjA2MTM5NTMzQTcxAA==\",\"timestamp\":\"1768116097\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:51:48+05:30"} [2026-01-11 12:51:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDQTE0QjA2MTM5NTMzQTcxAA== [2026-01-11 12:52:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:22:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRkY1Q0IxNjAzOUJBQzEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRkY1Q0IxNjAzOUJBQzEzAA==", "timestamp": "1768116133", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:52:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:52:14] [INFO] Sending instructions to 917202000200 [2026-01-11 12:52:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:52:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:52:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7713318583e4c16882d3efabec30baf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:52:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:22:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMTc2OUVCRDA2OEZCMzlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMTc2OUVCRDA2OEZCMzlEAA==", "timestamp": "1768116138", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:52:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:52:20] [INFO] Sending instructions to 917202000200 [2026-01-11 12:52:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:52:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:52:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8334258c1e2a413793516e9490c05b81", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:52:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRkY1Q0IxNjAzOUJBQzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRkY1Q0IxNjAzOUJBQzEzAA==\",\"timestamp\":\"1768116133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:52:19+05:30"} [2026-01-11 12:52:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRkY1Q0IxNjAzOUJBQzEzAA== [2026-01-11 12:52:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:52:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMTc2OUVCRDA2OEZCMzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMTc2OUVCRDA2OEZCMzlEAA==\",\"timestamp\":\"1768116138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:52:20+05:30"} [2026-01-11 12:52:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMTc2OUVCRDA2OEZCMzlEAA== [2026-01-11 12:52:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:52:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMTc2OUVCRDA2OEZCMzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMTc2OUVCRDA2OEZCMzlEAA==\",\"timestamp\":\"1768116138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:52:20+05:30"} [2026-01-11 12:52:22] [DEBUG] Ignoring event: delivered [2026-01-11 12:52:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:22:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMzg3REU1RUVERkIwNkNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMzg3REU1RUVERkIwNkNGAA==", "timestamp": "1768116144", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:52:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:52:26] [INFO] Sending instructions to 917202000200 [2026-01-11 12:52:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:52:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:52:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bd4cb92a1f9482fb6f73d822b9a80ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:52:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRkY1Q0IxNjAzOUJBQzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRkY1Q0IxNjAzOUJBQzEzAA==\",\"timestamp\":\"1768116133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:52:24+05:30"} [2026-01-11 12:52:28] [DEBUG] Ignoring event: delivered [2026-01-11 12:52:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:22:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM4Mjg1MkY1RjEzQUVDQzE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM4Mjg1MkY1RjEzQUVDQzE4AA==", "timestamp": "1768116149", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:52:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:52:31] [INFO] Sending instructions to 917202000200 [2026-01-11 12:52:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:52:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:52:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45f9f8f137b14f7ca3bb7f5aab056d59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMzg3REU1RUVERkIwNkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMzg3REU1RUVERkIwNkNGAA==\",\"timestamp\":\"1768116144\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:52:29+05:30"} [2026-01-11 12:52:37] [DEBUG] Ignoring event: delivered [2026-01-11 12:52:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:52:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM4Mjg1MkY1RjEzQUVDQzE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM4Mjg1MkY1RjEzQUVDQzE4AA==\",\"timestamp\":\"1768116149\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:52:36+05:30"} [2026-01-11 12:52:39] [DEBUG] Ignoring event: delivered [2026-01-11 12:52:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:52:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM4Mjg1MkY1RjEzQUVDQzE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM4Mjg1MkY1RjEzQUVDQzE4AA==\",\"timestamp\":\"1768116149\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:52:36+05:30"} [2026-01-11 12:52:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM4Mjg1MkY1RjEzQUVDQzE4AA== [2026-01-11 12:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMzg3REU1RUVERkIwNkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMzg3REU1RUVERkIwNkNGAA==\",\"timestamp\":\"1768116144\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:52:28+05:30"} [2026-01-11 12:52:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMzg3REU1RUVERkIwNkNGAA== [2026-01-11 12:53:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:23:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0ODRDMEE0MDVDMkY2NDY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0ODRDMEE0MDVDMkY2NDY1AA==", "timestamp": "1768116185", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:53:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:53:07] [INFO] Sending instructions to 917202000200 [2026-01-11 12:53:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:53:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:53:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afc4e14f109148199614603c9faa35af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:53:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:23:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1MkEyMkYzREUxNjQxNDE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1MkEyMkYzREUxNjQxNDE2AA==", "timestamp": "1768116191", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:53:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:53:13] [INFO] Sending instructions to 917202000200 [2026-01-11 12:53:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:53:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:53:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "425ff8a9b494417280849d2426d89cfe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:53:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:23:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QkQ4QzQ5MUREQzgxNTc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QkQ4QzQ5MUREQzgxNTc3AA==", "timestamp": "1768116196", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:53:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:53:18] [INFO] Sending instructions to 917202000200 [2026-01-11 12:53:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:53:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:53:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5ed681f2c9d4067aa057d6b9d1a48d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:53:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0ODRDMEE0MDVDMkY2NDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0ODRDMEE0MDVDMkY2NDY1AA==\",\"timestamp\":\"1768116185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:19+05:30"} [2026-01-11 12:53:23] [DEBUG] Ignoring event: delivered [2026-01-11 12:53:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0ODRDMEE0MDVDMkY2NDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0ODRDMEE0MDVDMkY2NDY1AA==\",\"timestamp\":\"1768116185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:19+05:30"} [2026-01-11 12:53:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0ODRDMEE0MDVDMkY2NDY1AA== [2026-01-11 12:53:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:23:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQ0M2MEI1OUUwRDEzREMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQ0M2MEI1OUUwRDEzREMwAA==", "timestamp": "1768116202", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:53:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:53:23] [INFO] Sending instructions to 917202000200 [2026-01-11 12:53:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:53:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:53:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7b6f7def8304448b405a5c3f81518c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:53:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1MkEyMkYzREUxNjQxNDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1MkEyMkYzREUxNjQxNDE2AA==\",\"timestamp\":\"1768116191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:23+05:30"} [2026-01-11 12:53:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1MkEyMkYzREUxNjQxNDE2AA== [2026-01-11 12:53:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1MkEyMkYzREUxNjQxNDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1MkEyMkYzREUxNjQxNDE2AA==\",\"timestamp\":\"1768116191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:23+05:30"} [2026-01-11 12:53:28] [DEBUG] Ignoring event: delivered [2026-01-11 12:53:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:23:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFRThDNzZBNTA3MkRDNUQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFRThDNzZBNTA3MkRDNUQwAA==", "timestamp": "1768116207", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:53:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:53:28] [INFO] Sending instructions to 917202000200 [2026-01-11 12:53:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:53:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:53:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3fe19e0e2ab451d8a7a1906e16b7be7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:53:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQ0M2MEI1OUUwRDEzREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQ0M2MEI1OUUwRDEzREMwAA==\",\"timestamp\":\"1768116202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:31+05:30"} [2026-01-11 12:53:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQ0M2MEI1OUUwRDEzREMwAA== [2026-01-11 12:53:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQ0M2MEI1OUUwRDEzREMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQ0M2MEI1OUUwRDEzREMwAA==\",\"timestamp\":\"1768116202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:31+05:30"} [2026-01-11 12:53:37] [DEBUG] Ignoring event: delivered [2026-01-11 12:53:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFRThDNzZBNTA3MkRDNUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFRThDNzZBNTA3MkRDNUQwAA==\",\"timestamp\":\"1768116207\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:43+05:30"} [2026-01-11 12:53:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFRThDNzZBNTA3MkRDNUQwAA== [2026-01-11 12:53:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFRThDNzZBNTA3MkRDNUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFRThDNzZBNTA3MkRDNUQwAA==\",\"timestamp\":\"1768116207\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:43+05:30"} [2026-01-11 12:53:45] [DEBUG] Ignoring event: delivered [2026-01-11 12:53:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QkQ4QzQ5MUREQzgxNTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QkQ4QzQ5MUREQzgxNTc3AA==\",\"timestamp\":\"1768116196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:47+05:30"} [2026-01-11 12:53:49] [DEBUG] Ignoring event: delivered [2026-01-11 12:53:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:53:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QkQ4QzQ5MUREQzgxNTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QkQ4QzQ5MUREQzgxNTc3AA==\",\"timestamp\":\"1768116196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:53:47+05:30"} [2026-01-11 12:53:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QkQ4QzQ5MUREQzgxNTc3AA== [2026-01-11 12:54:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:24:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4NDI1Mjc2N0E1QTZGNTNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4NDI1Mjc2N0E1QTZGNTNFAA==", "timestamp": "1768116242", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:54:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:54:04] [INFO] Sending instructions to 917202000200 [2026-01-11 12:54:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:54:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:54:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91f89c95cab54d31b1ac78a922f55d52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:54:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:24:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0Qjk5RkNEMzZCNzhEMjNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0Qjk5RkNEMzZCNzhEMjNCAA==", "timestamp": "1768116247", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:54:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:54:09] [INFO] Sending instructions to 917202000200 [2026-01-11 12:54:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:54:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:54:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b5c537b1bf342b3ab667c641a664f96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4NDI1Mjc2N0E1QTZGNTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4NDI1Mjc2N0E1QTZGNTNFAA==\",\"timestamp\":\"1768116242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:54:09+05:30"} [2026-01-11 12:54:10] [DEBUG] Ignoring event: delivered [2026-01-11 12:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4NDI1Mjc2N0E1QTZGNTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4NDI1Mjc2N0E1QTZGNTNFAA==\",\"timestamp\":\"1768116242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:54:09+05:30"} [2026-01-11 12:54:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4NDI1Mjc2N0E1QTZGNTNFAA== [2026-01-11 12:54:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:24:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTJERTEyQjk2NjQyM0M1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTJERTEyQjk2NjQyM0M1AA==", "timestamp": "1768116252", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:54:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:54:14] [INFO] Sending instructions to 917202000200 [2026-01-11 12:54:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:54:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:54:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "235243c6299d465294c262b8faa6c79e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0Qjk5RkNEMzZCNzhEMjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0Qjk5RkNEMzZCNzhEMjNCAA==\",\"timestamp\":\"1768116247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:54:17+05:30"} [2026-01-11 12:54:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0Qjk5RkNEMzZCNzhEMjNCAA== [2026-01-11 12:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTJERTEyQjk2NjQyM0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTJERTEyQjk2NjQyM0M1AA==\",\"timestamp\":\"1768116252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:54:18+05:30"} [2026-01-11 12:54:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTJERTEyQjk2NjQyM0M1AA== [2026-01-11 12:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTJERTEyQjk2NjQyM0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTJERTEyQjk2NjQyM0M1AA==\",\"timestamp\":\"1768116252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:54:17+05:30"} [2026-01-11 12:54:20] [DEBUG] Ignoring event: delivered [2026-01-11 12:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0Qjk5RkNEMzZCNzhEMjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0Qjk5RkNEMzZCNzhEMjNCAA==\",\"timestamp\":\"1768116247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:54:17+05:30"} [2026-01-11 12:54:20] [DEBUG] Ignoring event: delivered [2026-01-11 12:54:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:24:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4NTVEMEUwQTk2QjlFNDBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4NTVEMEUwQTk2QjlFNDBGAA==", "timestamp": "1768116288", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:54:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:54:50] [INFO] Sending instructions to 917202000200 [2026-01-11 12:54:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:54:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:54:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8f7b9bb252841d1b48c9fb3e8990602", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:54:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:24:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0YwRjk2QjMxODFBMkI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0YwRjk2QjMxODFBMkI0AA==", "timestamp": "1768116293", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:54:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:54:55] [INFO] Sending instructions to 917202000200 [2026-01-11 12:54:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:54:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:54:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3d09d7e044e45f8a8b89beb6d4a3ec1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:55:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:25:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREUyNzNDRkFFNjUyRkU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREUyNzNDRkFFNjUyRkU0AA==", "timestamp": "1768116298", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:55:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:55:00] [INFO] Sending instructions to 917202000200 [2026-01-11 12:55:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:55:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:55:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2e399cf417c4a97a3114c5eb44ea0b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:55:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0YwRjk2QjMxODFBMkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0YwRjk2QjMxODFBMkI0AA==\",\"timestamp\":\"1768116293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:01+05:30"} [2026-01-11 12:55:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0YwRjk2QjMxODFBMkI0AA== [2026-01-11 12:55:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0YwRjk2QjMxODFBMkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGN0YwRjk2QjMxODFBMkI0AA==\",\"timestamp\":\"1768116293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:02+05:30"} [2026-01-11 12:55:02] [DEBUG] Ignoring event: delivered [2026-01-11 12:55:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4NTVEMEUwQTk2QjlFNDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4NTVEMEUwQTk2QjlFNDBGAA==\",\"timestamp\":\"1768116288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:02+05:30"} [2026-01-11 12:55:02] [DEBUG] Ignoring event: delivered [2026-01-11 12:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:54:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4NTVEMEUwQTk2QjlFNDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4NTVEMEUwQTk2QjlFNDBGAA==\",\"timestamp\":\"1768116288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:01+05:30"} [2026-01-11 12:55:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4NTVEMEUwQTk2QjlFNDBGAA== [2026-01-11 12:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREUyNzNDRkFFNjUyRkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREUyNzNDRkFFNjUyRkU0AA==\",\"timestamp\":\"1768116298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:02+05:30"} [2026-01-11 12:55:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREUyNzNDRkFFNjUyRkU0AA== [2026-01-11 12:55:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:25:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFRkFCRkNBMjcxMEU0NDU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFRkFCRkNBMjcxMEU0NDU2AA==", "timestamp": "1768116304", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:55:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:55:05] [INFO] Sending instructions to 917202000200 [2026-01-11 12:55:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:55:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:55:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c10ba61872041bd90dadd26358dcaab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:55:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREUyNzNDRkFFNjUyRkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREUyNzNDRkFFNjUyRkU0AA==\",\"timestamp\":\"1768116298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:05+05:30"} [2026-01-11 12:55:06] [DEBUG] Ignoring event: delivered [2026-01-11 12:55:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:25:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyMUY1OTE0MjIwRkY4MkVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyMUY1OTE0MjIwRkY4MkVEAA==", "timestamp": "1768116309", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:55:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:55:10] [INFO] Sending instructions to 917202000200 [2026-01-11 12:55:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:55:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:55:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03a74a7e47a344fa90a39ad826a384f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:55:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFRkFCRkNBMjcxMEU0NDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFRkFCRkNBMjcxMEU0NDU2AA==\",\"timestamp\":\"1768116304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:16+05:30"} [2026-01-11 12:55:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFRkFCRkNBMjcxMEU0NDU2AA== [2026-01-11 12:55:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFRkFCRkNBMjcxMEU0NDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFRkFCRkNBMjcxMEU0NDU2AA==\",\"timestamp\":\"1768116304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:16+05:30"} [2026-01-11 12:55:17] [DEBUG] Ignoring event: delivered [2026-01-11 12:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyMUY1OTE0MjIwRkY4MkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyMUY1OTE0MjIwRkY4MkVEAA==\",\"timestamp\":\"1768116309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:17+05:30"} [2026-01-11 12:55:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyMUY1OTE0MjIwRkY4MkVEAA== [2026-01-11 12:55:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyMUY1OTE0MjIwRkY4MkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyMUY1OTE0MjIwRkY4MkVEAA==\",\"timestamp\":\"1768116309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:25+05:30"} [2026-01-11 12:55:26] [DEBUG] Ignoring event: delivered [2026-01-11 12:55:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:25:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1QjMzQzk4MUYwM0FCODMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1QjMzQzk4MUYwM0FCODMwAA==", "timestamp": "1768116344", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:55:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:55:46] [INFO] Sending instructions to 917202000200 [2026-01-11 12:55:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:55:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:55:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a24057e5a594af29c852a51dfd6901b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:55:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:25:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDRkMwMjJENEMxODZFNzI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDRkMwMjJENEMxODZFNzI4AA==", "timestamp": "1768116350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:55:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:55:51] [INFO] Sending instructions to 917202000200 [2026-01-11 12:55:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:55:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:55:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cb2c40a65274065b9c19973b3bc04e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:55:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDRkMwMjJENEMxODZFNzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDRkMwMjJENEMxODZFNzI4AA==\",\"timestamp\":\"1768116350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:55:53+05:30"} [2026-01-11 12:55:53] [DEBUG] Ignoring event: delivered [2026-01-11 12:55:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:25:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREMzJBNTYyN0ZGM0JCQTVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREMzJBNTYyN0ZGM0JCQTVGAA==", "timestamp": "1768116355", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:55:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:55:57] [INFO] Sending instructions to 917202000200 [2026-01-11 12:55:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:55:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:55:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5eb093eb476f4e34a959150f0ff38044", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:56:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1QjMzQzk4MUYwM0FCODMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1QjMzQzk4MUYwM0FCODMwAA==\",\"timestamp\":\"1768116344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:01+05:30"} [2026-01-11 12:56:01] [DEBUG] Ignoring event: delivered [2026-01-11 12:56:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1QjMzQzk4MUYwM0FCODMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1QjMzQzk4MUYwM0FCODMwAA==\",\"timestamp\":\"1768116344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:01+05:30"} [2026-01-11 12:56:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1QjMzQzk4MUYwM0FCODMwAA== [2026-01-11 12:56:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREMzJBNTYyN0ZGM0JCQTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREMzJBNTYyN0ZGM0JCQTVGAA==\",\"timestamp\":\"1768116355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:01+05:30"} [2026-01-11 12:56:02] [DEBUG] Ignoring event: delivered [2026-01-11 12:56:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDRkMwMjJENEMxODZFNzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDRkMwMjJENEMxODZFNzI4AA==\",\"timestamp\":\"1768116350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:01+05:30"} [2026-01-11 12:56:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDRkMwMjJENEMxODZFNzI4AA== [2026-01-11 12:56:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:55:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREMzJBNTYyN0ZGM0JCQTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREMzJBNTYyN0ZGM0JCQTVGAA==\",\"timestamp\":\"1768116355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:01+05:30"} [2026-01-11 12:56:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREMzJBNTYyN0ZGM0JCQTVGAA== [2026-01-11 12:56:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:26:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QjVCMDdGRUREOTk0MDIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QjVCMDdGRUREOTk0MDIyAA==", "timestamp": "1768116391", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:56:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:56:33] [INFO] Sending instructions to 917202000200 [2026-01-11 12:56:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:56:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:56:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d08fc5e312bc4568a5b94180fb8ad250", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:56:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:26:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNzJDOEQ3NkRCQkY3Qzk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNzJDOEQ3NkRCQkY3Qzk1AA==", "timestamp": "1768116397", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:56:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:56:38] [INFO] Sending instructions to 917202000200 [2026-01-11 12:56:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:56:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:56:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73873d7ef17d4c069da5164cc21d8a0e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:56:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:26:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxNzM0ODAyQ0Q2NzI5QzI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxNzM0ODAyQ0Q2NzI5QzI1AA==", "timestamp": "1768116402", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:56:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:56:43] [INFO] Sending instructions to 917202000200 [2026-01-11 12:56:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:56:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:56:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "617c7dae7d6a4f2fa72ba676cf06b84a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:56:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNzJDOEQ3NkRCQkY3Qzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNzJDOEQ3NkRCQkY3Qzk1AA==\",\"timestamp\":\"1768116397\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:41+05:30"} [2026-01-11 12:56:44] [DEBUG] Ignoring event: delivered [2026-01-11 12:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:56:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QjVCMDdGRUREOTk0MDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QjVCMDdGRUREOTk0MDIyAA==\",\"timestamp\":\"1768116391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:41+05:30"} [2026-01-11 12:56:44] [DEBUG] Ignoring event: delivered [2026-01-11 12:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:56:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNzJDOEQ3NkRCQkY3Qzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNzJDOEQ3NkRCQkY3Qzk1AA==\",\"timestamp\":\"1768116397\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:41+05:30"} [2026-01-11 12:56:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAyNzJDOEQ3NkRCQkY3Qzk1AA== [2026-01-11 12:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:56:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QjVCMDdGRUREOTk0MDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QjVCMDdGRUREOTk0MDIyAA==\",\"timestamp\":\"1768116391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:41+05:30"} [2026-01-11 12:56:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QjVCMDdGRUREOTk0MDIyAA== [2026-01-11 12:56:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:26:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyMzdEOUE2Rjc1ODNFMzQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyMzdEOUE2Rjc1ODNFMzQwAA==", "timestamp": "1768116407", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:56:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:56:49] [INFO] Sending instructions to 917202000200 [2026-01-11 12:56:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:56:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:56:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:56:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxNzM0ODAyQ0Q2NzI5QzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxNzM0ODAyQ0Q2NzI5QzI1AA==\",\"timestamp\":\"1768116402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:46+05:30"} [2026-01-11 12:56:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxNzM0ODAyQ0Q2NzI5QzI1AA== [2026-01-11 12:56:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "953213954d064216b0c7c54506b7b859", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:56:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:56:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyMzdEOUE2Rjc1ODNFMzQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyMzdEOUE2Rjc1ODNFMzQwAA==\",\"timestamp\":\"1768116407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:50+05:30"} [2026-01-11 12:56:53] [DEBUG] Ignoring event: delivered [2026-01-11 12:56:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:56:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxNzM0ODAyQ0Q2NzI5QzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxNzM0ODAyQ0Q2NzI5QzI1AA==\",\"timestamp\":\"1768116402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:50+05:30"} [2026-01-11 12:56:54] [DEBUG] Ignoring event: delivered [2026-01-11 12:56:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:56:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyMzdEOUE2Rjc1ODNFMzQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyMzdEOUE2Rjc1ODNFMzQwAA==\",\"timestamp\":\"1768116407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:56:56+05:30"} [2026-01-11 12:56:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYyMzdEOUE2Rjc1ODNFMzQwAA== [2026-01-11 12:57:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:27:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEOUFCRDAzNkVBRjg4RTlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEOUFCRDAzNkVBRjg4RTlGAA==", "timestamp": "1768116443", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:57:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:57:24] [INFO] Sending instructions to 917202000200 [2026-01-11 12:57:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:57:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:57:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b68efe892d24e8c83b14af09e97b06c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:57:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:27:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRUEzNERCNjNFMTE0RkNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRUEzNERCNjNFMTE0RkNCAA==", "timestamp": "1768116448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:57:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:57:30] [INFO] Sending instructions to 917202000200 [2026-01-11 12:57:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:57:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:57:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbcac4883dae4e11b5b85c219f4e9d84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:57:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:27:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRjk5RUIzRjdGMTJFQTE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRjk5RUIzRjdGMTJFQTE3AA==", "timestamp": "1768116453", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:57:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:57:35] [INFO] Sending instructions to 917202000200 [2026-01-11 12:57:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:57:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:57:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bab6c6a3a6614d108c500f9e2eee0de1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:57:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:57:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRUEzNERCNjNFMTE0RkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRUEzNERCNjNFMTE0RkNCAA==\",\"timestamp\":\"1768116448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:57:34+05:30"} [2026-01-11 12:57:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRUEzNERCNjNFMTE0RkNCAA== [2026-01-11 12:57:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:57:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEOUFCRDAzNkVBRjg4RTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEOUFCRDAzNkVBRjg4RTlGAA==\",\"timestamp\":\"1768116443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:57:34+05:30"} [2026-01-11 12:57:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEOUFCRDAzNkVBRjg4RTlGAA== [2026-01-11 12:57:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:57:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRUEzNERCNjNFMTE0RkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRUEzNERCNjNFMTE0RkNCAA==\",\"timestamp\":\"1768116448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:57:35+05:30"} [2026-01-11 12:57:37] [DEBUG] Ignoring event: delivered [2026-01-11 12:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:57:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRjk5RUIzRjdGMTJFQTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRjk5RUIzRjdGMTJFQTE3AA==\",\"timestamp\":\"1768116453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:57:36+05:30"} [2026-01-11 12:57:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRjk5RUIzRjdGMTJFQTE3AA== [2026-01-11 12:57:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:57:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEOUFCRDAzNkVBRjg4RTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEOUFCRDAzNkVBRjg4RTlGAA==\",\"timestamp\":\"1768116443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:57:37+05:30"} [2026-01-11 12:57:39] [DEBUG] Ignoring event: delivered [2026-01-11 12:57:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:27:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzQUY5ODhCRTFBRkY3NTVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzQUY5ODhCRTFBRkY3NTVBAA==", "timestamp": "1768116458", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:57:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:57:40] [INFO] Sending instructions to 917202000200 [2026-01-11 12:57:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:57:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:57:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb60fb035fea4a768a1bfa3b7ba6c5eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:57:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRjk5RUIzRjdGMTJFQTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRjk5RUIzRjdGMTJFQTE3AA==\",\"timestamp\":\"1768116453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:57:41+05:30"} [2026-01-11 12:57:44] [DEBUG] Ignoring event: delivered [2026-01-11 12:57:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:57:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzQUY5ODhCRTFBRkY3NTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzQUY5ODhCRTFBRkY3NTVBAA==\",\"timestamp\":\"1768116458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:57:45+05:30"} [2026-01-11 12:57:47] [DEBUG] Ignoring event: delivered [2026-01-11 12:57:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:57:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzQUY5ODhCRTFBRkY3NTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzQUY5ODhCRTFBRkY3NTVBAA==\",\"timestamp\":\"1768116458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:57:51+05:30"} [2026-01-11 12:57:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzQUY5ODhCRTFBRkY3NTVBAA== [2026-01-11 12:58:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:28:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2RDE5RTk0NkYxRTA5RjFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2RDE5RTk0NkYxRTA5RjFCAA==", "timestamp": "1768116494", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:58:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:58:16] [INFO] Sending instructions to 917202000200 [2026-01-11 12:58:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:58:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:58:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2057da7ce1f14c1e8dbc3f2e42ef7139", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:58:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:28:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFRUY2QTE3NkM2MkRFNzNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFRUY2QTE3NkM2MkRFNzNBAA==", "timestamp": "1768116500", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:58:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:58:21] [INFO] Sending instructions to 917202000200 [2026-01-11 12:58:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:58:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:58:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e5995d348844f98b10d9d3195b56e55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:58:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:58:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFRUY2QTE3NkM2MkRFNzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFRUY2QTE3NkM2MkRFNzNBAA==\",\"timestamp\":\"1768116500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:58:25+05:30"} [2026-01-11 12:58:26] [DEBUG] Ignoring event: delivered [2026-01-11 12:58:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:28:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERCNkMyNTVCOEVGRThCMjZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERCNkMyNTVCOEVGRThCMjZCAA==", "timestamp": "1768116505", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:58:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:58:26] [INFO] Sending instructions to 917202000200 [2026-01-11 12:58:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:58:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:58:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:58:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2RDE5RTk0NkYxRTA5RjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2RDE5RTk0NkYxRTA5RjFCAA==\",\"timestamp\":\"1768116494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:58:25+05:30"} [2026-01-11 12:58:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2RDE5RTk0NkYxRTA5RjFCAA== [2026-01-11 12:58:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52181961460a4f00ae93254deeeb18dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:58:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:58:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2RDE5RTk0NkYxRTA5RjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2RDE5RTk0NkYxRTA5RjFCAA==\",\"timestamp\":\"1768116494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:58:29+05:30"} [2026-01-11 12:58:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:58:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERCNkMyNTVCOEVGRThCMjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERCNkMyNTVCOEVGRThCMjZCAA==\",\"timestamp\":\"1768116505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:58:29+05:30"} [2026-01-11 12:58:31] [DEBUG] Ignoring event: delivered [2026-01-11 12:58:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERCNkMyNTVCOEVGRThCMjZCAA== [2026-01-11 12:58:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:58:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFRUY2QTE3NkM2MkRFNzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFRUY2QTE3NkM2MkRFNzNBAA==\",\"timestamp\":\"1768116500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:58:29+05:30"} [2026-01-11 12:58:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFRUY2QTE3NkM2MkRFNzNBAA== [2026-01-11 12:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:58:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERCNkMyNTVCOEVGRThCMjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERCNkMyNTVCOEVGRThCMjZCAA==\",\"timestamp\":\"1768116505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:58:40+05:30"} [2026-01-11 12:58:42] [DEBUG] Ignoring event: delivered [2026-01-11 12:59:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:29:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRDI0RkFEQ0M1MTU2NTIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRDI0RkFEQ0M1MTU2NTIzAA==", "timestamp": "1768116541", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:59:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:59:03] [INFO] Sending instructions to 917202000200 [2026-01-11 12:59:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:59:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:59:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60f5f5a8509f490eb43200940ec0bf33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:59:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:29:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZCOUM0NDgyNEYyNjRCNDJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZCOUM0NDgyNEYyNjRCNDJCAA==", "timestamp": "1768116546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:59:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:59:08] [INFO] Sending instructions to 917202000200 [2026-01-11 12:59:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:59:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:59:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48c2252f08944274983ad4422916aa1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZCOUM0NDgyNEYyNjRCNDJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZCOUM0NDgyNEYyNjRCNDJCAA==\",\"timestamp\":\"1768116546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:59:12+05:30"} [2026-01-11 12:59:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZCOUM0NDgyNEYyNjRCNDJCAA== [2026-01-11 12:59:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRDI0RkFEQ0M1MTU2NTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRDI0RkFEQ0M1MTU2NTIzAA==\",\"timestamp\":\"1768116541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:59:13+05:30"} [2026-01-11 12:59:13] [DEBUG] Ignoring event: delivered [2026-01-11 12:59:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:29:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJFMUIyOTdGQzU5RTA5NUY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJFMUIyOTdGQzU5RTA5NUY5AA==", "timestamp": "1768116552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:59:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:59:14] [INFO] Sending instructions to 917202000200 [2026-01-11 12:59:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:59:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:59:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee79d3e4d979476cb7d9a9e295b4dabb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:59:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRDI0RkFEQ0M1MTU2NTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRDI0RkFEQ0M1MTU2NTIzAA==\",\"timestamp\":\"1768116541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:59:13+05:30"} [2026-01-11 12:59:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyRDI0RkFEQ0M1MTU2NTIzAA== [2026-01-11 12:59:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZCOUM0NDgyNEYyNjRCNDJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZCOUM0NDgyNEYyNjRCNDJCAA==\",\"timestamp\":\"1768116546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:59:14+05:30"} [2026-01-11 12:59:16] [DEBUG] Ignoring event: delivered [2026-01-11 12:59:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJFMUIyOTdGQzU5RTA5NUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJFMUIyOTdGQzU5RTA5NUY5AA==\",\"timestamp\":\"1768116552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:59:25+05:30"} [2026-01-11 12:59:26] [DEBUG] Ignoring event: delivered [2026-01-11 12:59:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJFMUIyOTdGQzU5RTA5NUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJFMUIyOTdGQzU5RTA5NUY5AA==\",\"timestamp\":\"1768116552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T12:59:27+05:30"} [2026-01-11 12:59:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJFMUIyOTdGQzU5RTA5NUY5AA== [2026-01-11 12:59:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:29:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBRkI1NDhFRjU5RUE4QTk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBRkI1NDhFRjU5RUE4QTk4AA==", "timestamp": "1768116588", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:59:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:59:49] [INFO] Sending instructions to 917202000200 [2026-01-11 12:59:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:59:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:59:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "38f42d64afbe43edb229068b0323acf5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:59:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBRkI1NDhFRjU5RUE4QTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBRkI1NDhFRjU5RUE4QTk4AA==\",\"timestamp\":\"1768116588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T12:59:52+05:30"} [2026-01-11 12:59:53] [DEBUG] Ignoring event: delivered [2026-01-11 12:59:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:29:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNDUyRTk0NEVGNTcyRkQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNDUyRTk0NEVGNTcyRkQ5AA==", "timestamp": "1768116593", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:59:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 12:59:54] [INFO] Sending instructions to 917202000200 [2026-01-11 12:59:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:59:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:59:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d84f9729f7974935a71def43df62c4a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 12:59:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:29:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBNDZDRTRDMEFBRjRFN0IxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBNDZDRTRDMEFBRjRFN0IxAA==", "timestamp": "1768116598", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 12:59:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 12:59:59] [INFO] Sending instructions to 917202000200 [2026-01-11 12:59:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 12:59:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 12:59:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2be868d89ed14dde8f33810e50a0bbea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:00:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBRkI1NDhFRjU5RUE4QTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBRkI1NDhFRjU5RUE4QTk4AA==\",\"timestamp\":\"1768116588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:00+05:30"} [2026-01-11 13:00:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBRkI1NDhFRjU5RUE4QTk4AA== [2026-01-11 13:00:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:30:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RTI1N0ZBMDM3NkZFMEFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RTI1N0ZBMDM3NkZFMEFFAA==", "timestamp": "1768116603", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:00:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:00:05] [INFO] Sending instructions to 917202000200 [2026-01-11 13:00:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:00:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:00:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb1e2cb30d3048f88b896045e6596094", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:00:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:30:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNTgzODgzMzc4NjJENjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNTgzODgzMzc4NjJENjA5AA==", "timestamp": "1768116609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:00:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:00:10] [INFO] Sending instructions to 917202000200 [2026-01-11 13:00:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:00:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:00:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "389ac06f1f6e4f6da97afda6cfd29a2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNDUyRTk0NEVGNTcyRkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNDUyRTk0NEVGNTcyRkQ5AA==\",\"timestamp\":\"1768116593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:15+05:30"} [2026-01-11 13:00:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNDUyRTk0NEVGNTcyRkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNDUyRTk0NEVGNTcyRkQ5AA==\",\"timestamp\":\"1768116593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:15+05:30"} [2026-01-11 13:00:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNDUyRTk0NEVGNTcyRkQ5AA== [2026-01-11 13:00:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:00:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RTI1N0ZBMDM3NkZFMEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RTI1N0ZBMDM3NkZFMEFFAA==\",\"timestamp\":\"1768116603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:17+05:30"} [2026-01-11 13:00:18] [DEBUG] Ignoring event: delivered [2026-01-11 13:00:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:00:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RTI1N0ZBMDM3NkZFMEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RTI1N0ZBMDM3NkZFMEFFAA==\",\"timestamp\":\"1768116603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:17+05:30"} [2026-01-11 13:00:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4RTI1N0ZBMDM3NkZFMEFFAA== [2026-01-11 13:00:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBNDZDRTRDMEFBRjRFN0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBNDZDRTRDMEFBRjRFN0IxAA==\",\"timestamp\":\"1768116598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:24+05:30"} [2026-01-11 13:00:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBNDZDRTRDMEFBRjRFN0IxAA== [2026-01-11 13:00:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNTgzODgzMzc4NjJENjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNTgzODgzMzc4NjJENjA5AA==\",\"timestamp\":\"1768116609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:24+05:30"} [2026-01-11 13:00:25] [DEBUG] Ignoring event: delivered [2026-01-11 13:00:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T12:59:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBNDZDRTRDMEFBRjRFN0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBNDZDRTRDMEFBRjRFN0IxAA==\",\"timestamp\":\"1768116598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:30+05:30"} [2026-01-11 13:00:31] [DEBUG] Ignoring event: delivered [2026-01-11 13:00:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNTgzODgzMzc4NjJENjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNTgzODgzMzc4NjJENjA5AA==\",\"timestamp\":\"1768116609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:30+05:30"} [2026-01-11 13:00:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxNTgzODgzMzc4NjJENjA5AA== [2026-01-11 13:00:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:30:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFNEIzNjA0NjZEOUVGNjI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFNEIzNjA0NjZEOUVGNjI0AA==", "timestamp": "1768116645", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:00:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:00:48] [INFO] Sending instructions to 917202000200 [2026-01-11 13:00:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:00:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:00:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "193a3834d66f4122a2191dc2e9633941", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:00:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:30:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY4RTlEREY1QkUwMTQ5MkI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY4RTlEREY1QkUwMTQ5MkI2AA==", "timestamp": "1768116652", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:00:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:00:54] [INFO] Sending instructions to 917202000200 [2026-01-11 13:00:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:00:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:00:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "625e0cf2e05145f0bf8d71b4204beb45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:00:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:00:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFNEIzNjA0NjZEOUVGNjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFNEIzNjA0NjZEOUVGNjI0AA==\",\"timestamp\":\"1768116645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:00:57+05:30"} [2026-01-11 13:00:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFNEIzNjA0NjZEOUVGNjI0AA== [2026-01-11 13:01:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:31:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzU0RUU0OEVCMTJBMTQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzU0RUU0OEVCMTJBMTQ5AA==", "timestamp": "1768116658", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:01:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:01:00] [INFO] Sending instructions to 917202000200 [2026-01-11 13:01:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:01:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:01:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c6a9386bc394fbfb65022687fdba9fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:01:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:31:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOUJEQ0M1ODA5M0M4MjgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOUJEQ0M1ODA5M0M4MjgyAA==", "timestamp": "1768116663", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:01:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:01:05] [INFO] Sending instructions to 917202000200 [2026-01-11 13:01:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:01:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:01:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "491b16edba474e4b89be537edd2e0523", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:01:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:00:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY4RTlEREY1QkUwMTQ5MkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY4RTlEREY1QkUwMTQ5MkI2AA==\",\"timestamp\":\"1768116652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:09+05:30"} [2026-01-11 13:01:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY4RTlEREY1QkUwMTQ5MkI2AA== [2026-01-11 13:01:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:00:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFNEIzNjA0NjZEOUVGNjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFNEIzNjA0NjZEOUVGNjI0AA==\",\"timestamp\":\"1768116645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:10+05:30"} [2026-01-11 13:01:10] [DEBUG] Ignoring event: delivered [2026-01-11 13:01:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzU0RUU0OEVCMTJBMTQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzU0RUU0OEVCMTJBMTQ5AA==\",\"timestamp\":\"1768116658\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:09+05:30"} [2026-01-11 13:01:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzU0RUU0OEVCMTJBMTQ5AA== [2026-01-11 13:01:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:00:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY4RTlEREY1QkUwMTQ5MkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY4RTlEREY1QkUwMTQ5MkI2AA==\",\"timestamp\":\"1768116652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:09+05:30"} [2026-01-11 13:01:11] [DEBUG] Ignoring event: delivered [2026-01-11 13:01:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOUJEQ0M1ODA5M0M4MjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOUJEQ0M1ODA5M0M4MjgyAA==\",\"timestamp\":\"1768116663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:19+05:30"} [2026-01-11 13:01:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOUJEQ0M1ODA5M0M4MjgyAA== [2026-01-11 13:01:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzU0RUU0OEVCMTJBMTQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA2QzU0RUU0OEVCMTJBMTQ5AA==\",\"timestamp\":\"1768116658\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:19+05:30"} [2026-01-11 13:01:21] [DEBUG] Ignoring event: delivered [2026-01-11 13:01:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOUJEQ0M1ODA5M0M4MjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYyOUJEQ0M1ODA5M0M4MjgyAA==\",\"timestamp\":\"1768116663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:20+05:30"} [2026-01-11 13:01:24] [DEBUG] Ignoring event: delivered [2026-01-11 13:01:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:31:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3QkU2QTFBQjFGRkM5NDU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3QkU2QTFBQjFGRkM5NDU4AA==", "timestamp": "1768116699", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:01:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:01:41] [INFO] Sending instructions to 917202000200 [2026-01-11 13:01:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:01:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:01:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26163450a60346098aa382e5ae33ad9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:01:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:31:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFQjU3NTk3NjFGRUQ0NjlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFQjU3NTk3NjFGRUQ0NjlFAA==", "timestamp": "1768116705", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:01:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:01:47] [INFO] Sending instructions to 917202000200 [2026-01-11 13:01:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:01:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:01:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66136ade4c5c408a87706dd191f57053", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:01:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3QkU2QTFBQjFGRkM5NDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3QkU2QTFBQjFGRkM5NDU4AA==\",\"timestamp\":\"1768116699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:44+05:30"} [2026-01-11 13:01:47] [DEBUG] Ignoring event: delivered [2026-01-11 13:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFQjU3NTk3NjFGRUQ0NjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFQjU3NTk3NjFGRUQ0NjlFAA==\",\"timestamp\":\"1768116705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:48+05:30"} [2026-01-11 13:01:50] [DEBUG] Ignoring event: delivered [2026-01-11 13:01:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFQjU3NTk3NjFGRUQ0NjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFQjU3NTk3NjFGRUQ0NjlFAA==\",\"timestamp\":\"1768116705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:48+05:30"} [2026-01-11 13:01:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZFQjU3NTk3NjFGRUQ0NjlFAA== [2026-01-11 13:01:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:31:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNDRBN0IzQTQyMDk1NTM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNDRBN0IzQTQyMDk1NTM0AA==", "timestamp": "1768116710", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:01:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:01:52] [INFO] Sending instructions to 917202000200 [2026-01-11 13:01:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:01:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:01:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bd568cbdbe74110b166cfd4485e1002", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:01:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3QkU2QTFBQjFGRkM5NDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3QkU2QTFBQjFGRkM5NDU4AA==\",\"timestamp\":\"1768116699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:50+05:30"} [2026-01-11 13:01:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3QkU2QTFBQjFGRkM5NDU4AA== [2026-01-11 13:01:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNDRBN0IzQTQyMDk1NTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNDRBN0IzQTQyMDk1NTM0AA==\",\"timestamp\":\"1768116710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:57+05:30"} [2026-01-11 13:01:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNDRBN0IzQTQyMDk1NTM0AA== [2026-01-11 13:01:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNDRBN0IzQTQyMDk1NTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNDRBN0IzQTQyMDk1NTM0AA==\",\"timestamp\":\"1768116710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:01:57+05:30"} [2026-01-11 13:01:59] [DEBUG] Ignoring event: delivered [2026-01-11 13:02:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:32:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDNzQzN0FGRjFBRkZBMkU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDNzQzN0FGRjFBRkZBMkU4AA==", "timestamp": "1768116746", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:02:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:02:27] [INFO] Sending instructions to 917202000200 [2026-01-11 13:02:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:02:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:02:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05acee8579e0466f8d6cc2a41bd1a950", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:02:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:32:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MkFDQURBRjhGM0JFRTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MkFDQURBRjhGM0JFRTBDAA==", "timestamp": "1768116751", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:02:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:02:33] [INFO] Sending instructions to 917202000200 [2026-01-11 13:02:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:02:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:02:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e54cae9eb0745e5b96b4c0c5e7d1594", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:02:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:32:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2OThBQ0ZFNzM2NkMwQjNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2OThBQ0ZFNzM2NkMwQjNCAA==", "timestamp": "1768116756", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:02:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:02:38] [INFO] Sending instructions to 917202000200 [2026-01-11 13:02:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:02:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:02:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f88107149d144a05aba14bb92a4286c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:02:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MkFDQURBRjhGM0JFRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MkFDQURBRjhGM0JFRTBDAA==\",\"timestamp\":\"1768116751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:02:39+05:30"} [2026-01-11 13:02:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MkFDQURBRjhGM0JFRTBDAA== [2026-01-11 13:02:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MkFDQURBRjhGM0JFRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MkFDQURBRjhGM0JFRTBDAA==\",\"timestamp\":\"1768116751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:02:40+05:30"} [2026-01-11 13:02:42] [DEBUG] Ignoring event: delivered [2026-01-11 13:02:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:32:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NjZDRjc2QTMyNkEwM0Q2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NjZDRjc2QTMyNkEwM0Q2AA==", "timestamp": "1768116761", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:02:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:02:43] [INFO] Sending instructions to 917202000200 [2026-01-11 13:02:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:02:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:02:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5da9dd2f1464efc8843da9608cd7363", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:02:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:02:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDNzQzN0FGRjFBRkZBMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDNzQzN0FGRjFBRkZBMkU4AA==\",\"timestamp\":\"1768116746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:02:54+05:30"} [2026-01-11 13:02:54] [DEBUG] Ignoring event: delivered [2026-01-11 13:02:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:02:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2OThBQ0ZFNzM2NkMwQjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2OThBQ0ZFNzM2NkMwQjNCAA==\",\"timestamp\":\"1768116756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:02:55+05:30"} [2026-01-11 13:02:58] [DEBUG] Ignoring event: delivered [2026-01-11 13:02:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:02:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2OThBQ0ZFNzM2NkMwQjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2OThBQ0ZFNzM2NkMwQjNCAA==\",\"timestamp\":\"1768116756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:02:55+05:30"} [2026-01-11 13:02:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2OThBQ0ZFNzM2NkMwQjNCAA== [2026-01-11 13:02:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:02:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDNzQzN0FGRjFBRkZBMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDNzQzN0FGRjFBRkZBMkU4AA==\",\"timestamp\":\"1768116746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:02:56+05:30"} [2026-01-11 13:02:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThDNzQzN0FGRjFBRkZBMkU4AA== [2026-01-11 13:03:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:02:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NjZDRjc2QTMyNkEwM0Q2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NjZDRjc2QTMyNkEwM0Q2AA==\",\"timestamp\":\"1768116761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:03:00+05:30"} [2026-01-11 13:03:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NjZDRjc2QTMyNkEwM0Q2AA== [2026-01-11 13:03:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:02:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NjZDRjc2QTMyNkEwM0Q2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NjZDRjc2QTMyNkEwM0Q2AA==\",\"timestamp\":\"1768116761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:03:00+05:30"} [2026-01-11 13:03:04] [DEBUG] Ignoring event: delivered [2026-01-11 13:03:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:33:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1NUMzQUVBMTZCNDVGN0MzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1NUMzQUVBMTZCNDVGN0MzAA==", "timestamp": "1768116797", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:03:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:03:21] [INFO] Sending instructions to 917202000200 [2026-01-11 13:03:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:03:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:03:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03d1685bc40a4538afa120fe7e5447af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:03:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:33:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxN0M1OERDMURFQUMyRjI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxN0M1OERDMURFQUMyRjI1AA==", "timestamp": "1768116804", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:03:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:03:26] [INFO] Sending instructions to 917202000200 [2026-01-11 13:03:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:03:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:03:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bee72117bdff49c1a0bb00da2e428c58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:03:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:33:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2ODY2RkQ0RjY3RDEzRTA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2ODY2RkQ0RjY3RDEzRTA2AA==", "timestamp": "1768116810", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:03:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:03:32] [INFO] Sending instructions to 917202000200 [2026-01-11 13:03:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:03:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:03:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f1adbfc889444f39f759651b7eb3e0e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:03:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:03:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1NUMzQUVBMTZCNDVGN0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1NUMzQUVBMTZCNDVGN0MzAA==\",\"timestamp\":\"1768116797\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:03:34+05:30"} [2026-01-11 13:03:36] [DEBUG] Ignoring event: delivered [2026-01-11 13:03:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:03:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxN0M1OERDMURFQUMyRjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxN0M1OERDMURFQUMyRjI1AA==\",\"timestamp\":\"1768116804\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:03:36+05:30"} [2026-01-11 13:03:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxN0M1OERDMURFQUMyRjI1AA== [2026-01-11 13:03:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:03:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxN0M1OERDMURFQUMyRjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxN0M1OERDMURFQUMyRjI1AA==\",\"timestamp\":\"1768116804\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:03:36+05:30"} [2026-01-11 13:03:36] [DEBUG] Ignoring event: delivered [2026-01-11 13:03:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:03:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1NUMzQUVBMTZCNDVGN0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1NUMzQUVBMTZCNDVGN0MzAA==\",\"timestamp\":\"1768116797\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:03:36+05:30"} [2026-01-11 13:03:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1NUMzQUVBMTZCNDVGN0MzAA== [2026-01-11 13:03:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2ODY2RkQ0RjY3RDEzRTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2ODY2RkQ0RjY3RDEzRTA2AA==\",\"timestamp\":\"1768116810\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:03:44+05:30"} [2026-01-11 13:03:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2ODY2RkQ0RjY3RDEzRTA2AA== [2026-01-11 13:03:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2ODY2RkQ0RjY3RDEzRTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU2ODY2RkQ0RjY3RDEzRTA2AA==\",\"timestamp\":\"1768116810\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:03:54+05:30"} [2026-01-11 13:03:55] [DEBUG] Ignoring event: delivered [2026-01-11 13:04:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:34:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFNzgxRDAwRDc0MjkyNzVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFNzgxRDAwRDc0MjkyNzVBAA==", "timestamp": "1768116846", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:04:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:04:07] [INFO] Sending instructions to 917202000200 [2026-01-11 13:04:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:04:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:04:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adbd9dba2a0647c290391fc81b440900", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:04:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFNzgxRDAwRDc0MjkyNzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFNzgxRDAwRDc0MjkyNzVBAA==\",\"timestamp\":\"1768116846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:11+05:30"} [2026-01-11 13:04:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFNzgxRDAwRDc0MjkyNzVBAA== [2026-01-11 13:04:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:34:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRUI2ODdCRDREQ0JGRjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRUI2ODdCRDREQ0JGRjAwAA==", "timestamp": "1768116851", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:04:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:04:13] [INFO] Sending instructions to 917202000200 [2026-01-11 13:04:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:04:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:04:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a47fc7544bee4815a036276b79997e8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:04:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFNzgxRDAwRDc0MjkyNzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFNzgxRDAwRDc0MjkyNzVBAA==\",\"timestamp\":\"1768116846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:12+05:30"} [2026-01-11 13:04:13] [DEBUG] Ignoring event: delivered [2026-01-11 13:04:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:34:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMjdERUYzRUZDOEQwQjc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMjdERUYzRUZDOEQwQjc4AA==", "timestamp": "1768116856", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:04:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:04:18] [INFO] Sending instructions to 917202000200 [2026-01-11 13:04:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:04:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:04:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f020f7d89272403ca3b5e52e20801113", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:04:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:34:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCOTQzODIxMzg3Q0QzM0VBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCOTQzODIxMzg3Q0QzM0VBAA==", "timestamp": "1768116861", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:04:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:04:23] [INFO] Sending instructions to 917202000200 [2026-01-11 13:04:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:04:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:04:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c0114b0ca904615aa327ed87f6eba34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:04:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMjdERUYzRUZDOEQwQjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMjdERUYzRUZDOEQwQjc4AA==\",\"timestamp\":\"1768116856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:24+05:30"} [2026-01-11 13:04:25] [DEBUG] Ignoring event: delivered [2026-01-11 13:04:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCOTQzODIxMzg3Q0QzM0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCOTQzODIxMzg3Q0QzM0VBAA==\",\"timestamp\":\"1768116861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:24+05:30"} [2026-01-11 13:04:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCOTQzODIxMzg3Q0QzM0VBAA== [2026-01-11 13:04:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRUI2ODdCRDREQ0JGRjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRUI2ODdCRDREQ0JGRjAwAA==\",\"timestamp\":\"1768116851\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:24+05:30"} [2026-01-11 13:04:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRUI2ODdCRDREQ0JGRjAwAA== [2026-01-11 13:04:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMjdERUYzRUZDOEQwQjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMjdERUYzRUZDOEQwQjc4AA==\",\"timestamp\":\"1768116856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:25+05:30"} [2026-01-11 13:04:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMjdERUYzRUZDOEQwQjc4AA== [2026-01-11 13:04:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCOTQzODIxMzg3Q0QzM0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCOTQzODIxMzg3Q0QzM0VBAA==\",\"timestamp\":\"1768116861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:24+05:30"} [2026-01-11 13:04:26] [DEBUG] Ignoring event: delivered [2026-01-11 13:04:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRUI2ODdCRDREQ0JGRjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyRUI2ODdCRDREQ0JGRjAwAA==\",\"timestamp\":\"1768116851\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:25+05:30"} [2026-01-11 13:04:26] [DEBUG] Ignoring event: delivered [2026-01-11 13:04:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:34:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGNUQxMTQ2RUIzNzVGNkEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGNUQxMTQ2RUIzNzVGNkEwAA==", "timestamp": "1768116867", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:04:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:04:28] [INFO] Sending instructions to 917202000200 [2026-01-11 13:04:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:04:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:04:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f88011e0aba248c6bda2b800bf108aa7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:04:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:34:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5QUZDRjdBRDMyMTNGNzFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5QUZDRjdBRDMyMTNGNzFBAA==", "timestamp": "1768116872", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:04:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:04:34] [INFO] Sending instructions to 917202000200 [2026-01-11 13:04:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:04:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:04:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7c637f5701342d7b66810f9a53500f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5QUZDRjdBRDMyMTNGNzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5QUZDRjdBRDMyMTNGNzFBAA==\",\"timestamp\":\"1768116872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:40+05:30"} [2026-01-11 13:04:41] [DEBUG] Ignoring event: delivered [2026-01-11 13:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGNUQxMTQ2RUIzNzVGNkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGNUQxMTQ2RUIzNzVGNkEwAA==\",\"timestamp\":\"1768116867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:40+05:30"} [2026-01-11 13:04:41] [DEBUG] Ignoring event: delivered [2026-01-11 13:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGNUQxMTQ2RUIzNzVGNkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGNUQxMTQ2RUIzNzVGNkEwAA==\",\"timestamp\":\"1768116867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:40+05:30"} [2026-01-11 13:04:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRGNUQxMTQ2RUIzNzVGNkEwAA== [2026-01-11 13:04:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5QUZDRjdBRDMyMTNGNzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5QUZDRjdBRDMyMTNGNzFBAA==\",\"timestamp\":\"1768116872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:04:53+05:30"} [2026-01-11 13:04:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5QUZDRjdBRDMyMTNGNzFBAA== [2026-01-11 13:05:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:35:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NTVBNEM3QjkzQjJBNEQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NTVBNEM3QjkzQjJBNEQwAA==", "timestamp": "1768116908", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:05:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:05:10] [INFO] Sending instructions to 917202000200 [2026-01-11 13:05:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:05:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:05:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5ee405d37c3486589b08c05fdfba02d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:05:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:05:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NTVBNEM3QjkzQjJBNEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NTVBNEM3QjkzQjJBNEQwAA==\",\"timestamp\":\"1768116908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:05:12+05:30"} [2026-01-11 13:05:13] [DEBUG] Ignoring event: delivered [2026-01-11 13:05:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:05:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NTVBNEM3QjkzQjJBNEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NTVBNEM3QjkzQjJBNEQwAA==\",\"timestamp\":\"1768116908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:05:13+05:30"} [2026-01-11 13:05:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NTVBNEM3QjkzQjJBNEQwAA== [2026-01-11 13:05:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:35:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM5MjFCMzZEQTM0RjU0MURDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM5MjFCMzZEQTM0RjU0MURDAA==", "timestamp": "1768116913", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:05:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:05:15] [INFO] Sending instructions to 917202000200 [2026-01-11 13:05:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:05:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:05:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1ffe30ea88e4091948884c2613891e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:05:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM5MjFCMzZEQTM0RjU0MURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM5MjFCMzZEQTM0RjU0MURDAA==\",\"timestamp\":\"1768116913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:05:18+05:30"} [2026-01-11 13:05:20] [DEBUG] Ignoring event: delivered [2026-01-11 13:05:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:35:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCMDRBQTkyMzAyRjI0NzdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCMDRBQTkyMzAyRjI0NzdBAA==", "timestamp": "1768116919", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:05:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:05:20] [INFO] Sending instructions to 917202000200 [2026-01-11 13:05:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:05:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:05:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8eaa4b4e506845d28797f6aea56ee4c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:05:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM5MjFCMzZEQTM0RjU0MURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM5MjFCMzZEQTM0RjU0MURDAA==\",\"timestamp\":\"1768116913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:05:30+05:30"} [2026-01-11 13:05:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM5MjFCMzZEQTM0RjU0MURDAA== [2026-01-11 13:05:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCMDRBQTkyMzAyRjI0NzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCMDRBQTkyMzAyRjI0NzdBAA==\",\"timestamp\":\"1768116919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:05:44+05:30"} [2026-01-11 13:05:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCMDRBQTkyMzAyRjI0NzdBAA== [2026-01-11 13:05:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCMDRBQTkyMzAyRjI0NzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCMDRBQTkyMzAyRjI0NzdBAA==\",\"timestamp\":\"1768116919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:05:51+05:30"} [2026-01-11 13:05:52] [DEBUG] Ignoring event: delivered [2026-01-11 13:05:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:35:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyNUMwNDE1QThFQUFFQjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyNUMwNDE1QThFQUFFQjAwAA==", "timestamp": "1768116954", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:05:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:05:56] [INFO] Sending instructions to 917202000200 [2026-01-11 13:05:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:05:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:05:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91505ecc4d1441ae9c01e38634e98f2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:06:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:36:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5NTk2NUJDNjE1MTVCNjIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5NTk2NUJDNjE1MTVCNjIzAA==", "timestamp": "1768116960", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:06:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:06:01] [INFO] Sending instructions to 917202000200 [2026-01-11 13:06:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:06:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:06:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f263cea8330408ea49a4b29e6c2fe01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:06:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:05:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyNUMwNDE1QThFQUFFQjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyNUMwNDE1QThFQUFFQjAwAA==\",\"timestamp\":\"1768116954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:04+05:30"} [2026-01-11 13:06:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyNUMwNDE1QThFQUFFQjAwAA== [2026-01-11 13:06:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:05:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyNUMwNDE1QThFQUFFQjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyNUMwNDE1QThFQUFFQjAwAA==\",\"timestamp\":\"1768116954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:04+05:30"} [2026-01-11 13:06:05] [DEBUG] Ignoring event: delivered [2026-01-11 13:06:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:36:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5RTE1REY0OTRERkFBQTI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5RTE1REY0OTRERkFBQTI2AA==", "timestamp": "1768116965", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:06:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:06:07] [INFO] Sending instructions to 917202000200 [2026-01-11 13:06:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:06:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:06:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca564e15261a48c8921160ce64a086fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:06:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:36:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA0NDQyREM2NzMwRUVEM0E2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA0NDQyREM2NzMwRUVEM0E2AA==", "timestamp": "1768116970", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:06:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:06:12] [INFO] Sending instructions to 917202000200 [2026-01-11 13:06:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:06:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:06:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "042abe8fade84e4b92c8562589d48906", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:06:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:36:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxMEE2NTg1QkFCNTcwRDY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxMEE2NTg1QkFCNTcwRDY4AA==", "timestamp": "1768116975", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:06:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:06:17] [INFO] Sending instructions to 917202000200 [2026-01-11 13:06:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:06:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:06:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f8a90fcf7604756b484036d014af2a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:06:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5RTE1REY0OTRERkFBQTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5RTE1REY0OTRERkFBQTI2AA==\",\"timestamp\":\"1768116965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:14+05:30"} [2026-01-11 13:06:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5RTE1REY0OTRERkFBQTI2AA== [2026-01-11 13:06:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5RTE1REY0OTRERkFBQTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5RTE1REY0OTRERkFBQTI2AA==\",\"timestamp\":\"1768116965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:13+05:30"} [2026-01-11 13:06:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA0NDQyREM2NzMwRUVEM0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA0NDQyREM2NzMwRUVEM0E2AA==\",\"timestamp\":\"1768116970\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:14+05:30"} [2026-01-11 13:06:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA0NDQyREM2NzMwRUVEM0E2AA== [2026-01-11 13:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5NTk2NUJDNjE1MTVCNjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5NTk2NUJDNjE1MTVCNjIzAA==\",\"timestamp\":\"1768116960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:14+05:30"} [2026-01-11 13:06:18] [DEBUG] Ignoring event: delivered [2026-01-11 13:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5NTk2NUJDNjE1MTVCNjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5NTk2NUJDNjE1MTVCNjIzAA==\",\"timestamp\":\"1768116960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:14+05:30"} [2026-01-11 13:06:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5NTk2NUJDNjE1MTVCNjIzAA== [2026-01-11 13:06:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA0NDQyREM2NzMwRUVEM0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA0NDQyREM2NzMwRUVEM0E2AA==\",\"timestamp\":\"1768116970\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:24+05:30"} [2026-01-11 13:06:27] [DEBUG] Ignoring event: delivered [2026-01-11 13:06:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxMEE2NTg1QkFCNTcwRDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxMEE2NTg1QkFCNTcwRDY4AA==\",\"timestamp\":\"1768116975\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:24+05:30"} [2026-01-11 13:06:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxMEE2NTg1QkFCNTcwRDY4AA== [2026-01-11 13:06:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxMEE2NTg1QkFCNTcwRDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxMEE2NTg1QkFCNTcwRDY4AA==\",\"timestamp\":\"1768116975\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:29+05:30"} [2026-01-11 13:06:31] [DEBUG] Ignoring event: delivered [2026-01-11 13:06:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:36:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBERTQ2OTcxRTFBQzZCN0ZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBERTQ2OTcxRTFBQzZCN0ZBAA==", "timestamp": "1768117011", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:06:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:06:53] [INFO] Sending instructions to 917202000200 [2026-01-11 13:06:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:06:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:06:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7248e4c2918d4cd4b8c70cec52fefb3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:06:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:36:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDI2OTA1REU1OTEyNkJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDI2OTA1REU1OTEyNkJEAA==", "timestamp": "1768117016", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:06:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:06:58] [INFO] Sending instructions to 917202000200 [2026-01-11 13:06:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:06:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:06:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBERTQ2OTcxRTFBQzZCN0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBERTQ2OTcxRTFBQzZCN0ZBAA==\",\"timestamp\":\"1768117011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:55+05:30"} [2026-01-11 13:06:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBERTQ2OTcxRTFBQzZCN0ZBAA== [2026-01-11 13:06:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27d62ccde3f4400788e96dde68e09c2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:07:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDI2OTA1REU1OTEyNkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDI2OTA1REU1OTEyNkJEAA==\",\"timestamp\":\"1768117016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:07:00+05:30"} [2026-01-11 13:07:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDI2OTA1REU1OTEyNkJEAA== [2026-01-11 13:07:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:37:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzVDQ0RDMjNCRDc2OURGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzVDQ0RDMjNCRDc2OURGAA==", "timestamp": "1768117021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:07:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:07:03] [INFO] Sending instructions to 917202000200 [2026-01-11 13:07:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:07:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:07:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDI2OTA1REU1OTEyNkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDI2OTA1REU1OTEyNkJEAA==\",\"timestamp\":\"1768117016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:07:00+05:30"} [2026-01-11 13:07:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:07:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:06:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBERTQ2OTcxRTFBQzZCN0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBERTQ2OTcxRTFBQzZCN0ZBAA==\",\"timestamp\":\"1768117011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:06:59+05:30"} [2026-01-11 13:07:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:07:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0333499ab3b410d9f602fcde0c14c96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:07:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzVDQ0RDMjNCRDc2OURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzVDQ0RDMjNCRDc2OURGAA==\",\"timestamp\":\"1768117021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:07:05+05:30"} [2026-01-11 13:07:07] [DEBUG] Ignoring event: delivered [2026-01-11 13:07:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzVDQ0RDMjNCRDc2OURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzVDQ0RDMjNCRDc2OURGAA==\",\"timestamp\":\"1768117021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:07:04+05:30"} [2026-01-11 13:07:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzVDQ0RDMjNCRDc2OURGAA== [2026-01-11 13:07:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:37:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5OTY5RThDOUMwQjBEODRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5OTY5RThDOUMwQjBEODRDAA==", "timestamp": "1768117057", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:07:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:07:39] [INFO] Sending instructions to 917202000200 [2026-01-11 13:07:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:07:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:07:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "651f3f9b84bc4d1bb8787abb7555c2c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:07:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:37:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5Mzk1RTQxQjBFMkZDNUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5Mzk1RTQxQjBFMkZDNUFDAA==", "timestamp": "1768117062", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:07:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:07:44] [INFO] Sending instructions to 917202000200 [2026-01-11 13:07:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:07:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:07:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3c5a4811dce4f558d402117bb00ef6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:07:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5Mzk1RTQxQjBFMkZDNUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5Mzk1RTQxQjBFMkZDNUFDAA==\",\"timestamp\":\"1768117062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:07:45+05:30"} [2026-01-11 13:07:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5Mzk1RTQxQjBFMkZDNUFDAA== [2026-01-11 13:07:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5Mzk1RTQxQjBFMkZDNUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5Mzk1RTQxQjBFMkZDNUFDAA==\",\"timestamp\":\"1768117062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:07:45+05:30"} [2026-01-11 13:07:47] [DEBUG] Ignoring event: delivered [2026-01-11 13:07:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5OTY5RThDOUMwQjBEODRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5OTY5RThDOUMwQjBEODRDAA==\",\"timestamp\":\"1768117057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:07:46+05:30"} [2026-01-11 13:07:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5OTY5RThDOUMwQjBEODRDAA== [2026-01-11 13:07:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:37:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDNDJBNEZBNzZDNTdCRTRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDNDJBNEZBNzZDNTdCRTRCAA==", "timestamp": "1768117067", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:07:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:07:49] [INFO] Sending instructions to 917202000200 [2026-01-11 13:07:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:07:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:07:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24803fcb8c1149bcb5097de6a5f35164", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:07:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:37:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRUI0RDE3OEEzRjE3Qzg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRUI0RDE3OEEzRjE3Qzg3AA==", "timestamp": "1768117072", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:07:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:07:54] [INFO] Sending instructions to 917202000200 [2026-01-11 13:07:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:07:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:07:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffaf3780357a4a07bc4dd56e76a299b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:07:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDNDJBNEZBNzZDNTdCRTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDNDJBNEZBNzZDNTdCRTRCAA==\",\"timestamp\":\"1768117067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:07:55+05:30"} [2026-01-11 13:07:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDNDJBNEZBNzZDNTdCRTRCAA== [2026-01-11 13:07:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:37:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDMDhBNkYxRTdGOTg1RDExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDMDhBNkYxRTdGOTg1RDExAA==", "timestamp": "1768117077", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:07:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:07:59] [INFO] Sending instructions to 917202000200 [2026-01-11 13:07:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:07:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:07:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f1ea5a75c3b4a159b433656a99eacf9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:08:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRUI0RDE3OEEzRjE3Qzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRUI0RDE3OEEzRjE3Qzg3AA==\",\"timestamp\":\"1768117072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:03+05:30"} [2026-01-11 13:08:04] [DEBUG] Ignoring event: delivered [2026-01-11 13:08:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:38:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NTI0RTcxOTJGRkIwQzZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NTI0RTcxOTJGRkIwQzZCAA==", "timestamp": "1768117083", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:08:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:08:05] [INFO] Sending instructions to 917202000200 [2026-01-11 13:08:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:08:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:08:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05b9be9832ea4fe09b2fdad4bbd762c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:08:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:38:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5QUMxRDJBMDNGOTA3QkIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5QUMxRDJBMDNGOTA3QkIzAA==", "timestamp": "1768117088", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:08:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:08:10] [INFO] Sending instructions to 917202000200 [2026-01-11 13:08:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:08:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:08:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97d85ab8eb284a5fb30c0ee9e06134e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:08:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRUI0RDE3OEEzRjE3Qzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRUI0RDE3OEEzRjE3Qzg3AA==\",\"timestamp\":\"1768117072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:09+05:30"} [2026-01-11 13:08:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRUI0RDE3OEEzRjE3Qzg3AA== [2026-01-11 13:08:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDMDhBNkYxRTdGOTg1RDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDMDhBNkYxRTdGOTg1RDExAA==\",\"timestamp\":\"1768117077\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:11+05:30"} [2026-01-11 13:08:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDMDhBNkYxRTdGOTg1RDExAA== [2026-01-11 13:08:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDMDhBNkYxRTdGOTg1RDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDMDhBNkYxRTdGOTg1RDExAA==\",\"timestamp\":\"1768117077\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:11+05:30"} [2026-01-11 13:08:13] [DEBUG] Ignoring event: delivered [2026-01-11 13:08:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:08:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5QUMxRDJBMDNGOTA3QkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5QUMxRDJBMDNGOTA3QkIzAA==\",\"timestamp\":\"1768117088\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:34+05:30"} [2026-01-11 13:08:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5QUMxRDJBMDNGOTA3QkIzAA== [2026-01-11 13:08:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:08:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5QUMxRDJBMDNGOTA3QkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5QUMxRDJBMDNGOTA3QkIzAA==\",\"timestamp\":\"1768117088\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:34+05:30"} [2026-01-11 13:08:35] [DEBUG] Ignoring event: delivered [2026-01-11 13:08:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:38:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYwMzlGNkNFOUM3NTREQzI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYwMzlGNkNFOUM3NTREQzI1AA==", "timestamp": "1768117124", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:08:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:08:45] [INFO] Sending instructions to 917202000200 [2026-01-11 13:08:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:08:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:08:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e071976cf4b4bca9a078b09c332a457", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYwMzlGNkNFOUM3NTREQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYwMzlGNkNFOUM3NTREQzI1AA==\",\"timestamp\":\"1768117124\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:46+05:30"} [2026-01-11 13:08:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYwMzlGNkNFOUM3NTREQzI1AA== [2026-01-11 13:08:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:38:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDOUE3OTU4RDZDQUZDQTMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDOUE3OTU4RDZDQUZDQTMzAA==", "timestamp": "1768117129", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:08:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:08:51] [INFO] Sending instructions to 917202000200 [2026-01-11 13:08:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:08:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:08:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f9b5cc4b33d4b1fb7ef580112d7dc6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:08:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYwMzlGNkNFOUM3NTREQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYwMzlGNkNFOUM3NTREQzI1AA==\",\"timestamp\":\"1768117124\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:50+05:30"} [2026-01-11 13:08:51] [DEBUG] Ignoring event: delivered [2026-01-11 13:09:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:08:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDOUE3OTU4RDZDQUZDQTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDOUE3OTU4RDZDQUZDQTMzAA==\",\"timestamp\":\"1768117129\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:09:07+05:30"} [2026-01-11 13:09:10] [DEBUG] Ignoring event: delivered [2026-01-11 13:09:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:08:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDOUE3OTU4RDZDQUZDQTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDOUE3OTU4RDZDQUZDQTMzAA==\",\"timestamp\":\"1768117129\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:09:07+05:30"} [2026-01-11 13:09:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDOUE3OTU4RDZDQUZDQTMzAA== [2026-01-11 13:09:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:39:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEMTdFM0I3QUE5QTkyRDM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEMTdFM0I3QUE5QTkyRDM1AA==", "timestamp": "1768117165", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:09:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:09:27] [INFO] Sending instructions to 917202000200 [2026-01-11 13:09:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:09:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:09:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "694d0f9551f045a29b381b26445795a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:09:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:39:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Q0MxOTI4NTcwQUE1NDQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Q0MxOTI4NTcwQUE1NDQwAA==", "timestamp": "1768117170", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:09:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:09:32] [INFO] Sending instructions to 917202000200 [2026-01-11 13:09:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:09:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:09:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e75303c209a4ae8b51b444a1999cf52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:09:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:09:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Q0MxOTI4NTcwQUE1NDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Q0MxOTI4NTcwQUE1NDQwAA==\",\"timestamp\":\"1768117170\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:09:36+05:30"} [2026-01-11 13:09:36] [DEBUG] Ignoring event: delivered [2026-01-11 13:09:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:39:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDBDMzczRDRFNjI2RjA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDBDMzczRDRFNjI2RjA1AA==", "timestamp": "1768117176", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:09:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:09:38] [INFO] Sending instructions to 917202000200 [2026-01-11 13:09:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:09:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:09:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7dfbd99f1dd54e048a868b36b4c7eb4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:09:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:09:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEMTdFM0I3QUE5QTkyRDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEMTdFM0I3QUE5QTkyRDM1AA==\",\"timestamp\":\"1768117165\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:09:50+05:30"} [2026-01-11 13:09:51] [DEBUG] Ignoring event: delivered [2026-01-11 13:09:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:09:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEMTdFM0I3QUE5QTkyRDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEMTdFM0I3QUE5QTkyRDM1AA==\",\"timestamp\":\"1768117165\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:09:49+05:30"} [2026-01-11 13:09:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEMTdFM0I3QUE5QTkyRDM1AA== [2026-01-11 13:09:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:09:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Q0MxOTI4NTcwQUE1NDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Q0MxOTI4NTcwQUE1NDQwAA==\",\"timestamp\":\"1768117170\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:09:49+05:30"} [2026-01-11 13:09:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Q0MxOTI4NTcwQUE1NDQwAA== [2026-01-11 13:10:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:09:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDBDMzczRDRFNjI2RjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDBDMzczRDRFNjI2RjA1AA==\",\"timestamp\":\"1768117176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:01+05:30"} [2026-01-11 13:10:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:10:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:09:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDBDMzczRDRFNjI2RjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDBDMzczRDRFNjI2RjA1AA==\",\"timestamp\":\"1768117176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:01+05:30"} [2026-01-11 13:10:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5RDBDMzczRDRFNjI2RjA1AA== [2026-01-11 13:10:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:40:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU0MjI3Q0ZFMEM4OUNEQjJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU0MjI3Q0ZFMEM4OUNEQjJCAA==", "timestamp": "1768117212", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:10:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:10:14] [INFO] Sending instructions to 917202000200 [2026-01-11 13:10:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:10:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:10:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d8282de1e454fa78144349667063651", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:10:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:40:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4NEY2QkQzRDE2RTc0MDRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4NEY2QkQzRDE2RTc0MDRGAA==", "timestamp": "1768117217", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:10:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:10:19] [INFO] Sending instructions to 917202000200 [2026-01-11 13:10:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:10:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:10:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cdaebbdaf44487286a3322887ef8e38", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:10:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:40:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQ0Y4OUYzNEJGMkYwQUNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQ0Y4OUYzNEJGMkYwQUNDAA==", "timestamp": "1768117222", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:10:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:10:26] [INFO] Sending instructions to 917202000200 [2026-01-11 13:10:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:10:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:10:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3add30733b2245c1971d96d844fb47a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:10:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4NEY2QkQzRDE2RTc0MDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4NEY2QkQzRDE2RTc0MDRGAA==\",\"timestamp\":\"1768117217\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:29+05:30"} [2026-01-11 13:10:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4NEY2QkQzRDE2RTc0MDRGAA== [2026-01-11 13:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:10:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQ0Y4OUYzNEJGMkYwQUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQ0Y4OUYzNEJGMkYwQUNDAA==\",\"timestamp\":\"1768117222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:30+05:30"} [2026-01-11 13:10:31] [DEBUG] Ignoring event: delivered [2026-01-11 13:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:10:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4NEY2QkQzRDE2RTc0MDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4NEY2QkQzRDE2RTc0MDRGAA==\",\"timestamp\":\"1768117217\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:30+05:30"} [2026-01-11 13:10:31] [DEBUG] Ignoring event: delivered [2026-01-11 13:10:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:40:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNkRCRjBFN0NGNUMwNDg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNkRCRjBFN0NGNUMwNDg1AA==", "timestamp": "1768117229", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:10:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:10:32] [INFO] Sending instructions to 917202000200 [2026-01-11 13:10:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:10:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:10:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10cb0d0383a948eebbe6bd974fcc86c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:10:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:10:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU0MjI3Q0ZFMEM4OUNEQjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU0MjI3Q0ZFMEM4OUNEQjJCAA==\",\"timestamp\":\"1768117212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:31+05:30"} [2026-01-11 13:10:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU0MjI3Q0ZFMEM4OUNEQjJCAA== [2026-01-11 13:10:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:10:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU0MjI3Q0ZFMEM4OUNEQjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU0MjI3Q0ZFMEM4OUNEQjJCAA==\",\"timestamp\":\"1768117212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:49+05:30"} [2026-01-11 13:10:49] [DEBUG] Ignoring event: delivered [2026-01-11 13:10:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:10:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQ0Y4OUYzNEJGMkYwQUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQ0Y4OUYzNEJGMkYwQUNDAA==\",\"timestamp\":\"1768117222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:50+05:30"} [2026-01-11 13:10:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyQ0Y4OUYzNEJGMkYwQUNDAA== [2026-01-11 13:10:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:10:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNkRCRjBFN0NGNUMwNDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNkRCRjBFN0NGNUMwNDg1AA==\",\"timestamp\":\"1768117229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:50+05:30"} [2026-01-11 13:10:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNkRCRjBFN0NGNUMwNDg1AA== [2026-01-11 13:10:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:10:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNkRCRjBFN0NGNUMwNDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNkRCRjBFN0NGNUMwNDg1AA==\",\"timestamp\":\"1768117229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:10:50+05:30"} [2026-01-11 13:10:51] [DEBUG] Ignoring event: delivered [2026-01-11 13:11:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:41:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyMjQ2RjI0MUZFQUM3NUUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyMjQ2RjI0MUZFQUM3NUUxAA==", "timestamp": "1768117266", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:11:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:11:07] [INFO] Sending instructions to 917202000200 [2026-01-11 13:11:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:11:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:11:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5f511bef4f941e3978ced54cd3a1313", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:11:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:41:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBOEFCRjRCQzdDNjUwOTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBOEFCRjRCQzdDNjUwOTdGAA==", "timestamp": "1768117271", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:11:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:11:12] [INFO] Sending instructions to 917202000200 [2026-01-11 13:11:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:11:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:11:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fe60b6eb72d4568a26471953ad1e193", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:11:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:41:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxM0YzQTkwNjY2NzhDREJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxM0YzQTkwNjY2NzhDREJFAA==", "timestamp": "1768117276", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:11:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:11:18] [INFO] Sending instructions to 917202000200 [2026-01-11 13:11:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:11:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:11:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b81d553caace43af85def0afd23d778b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:11:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:41:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4NDA5NzQzQjE1RTU2QkY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4NDA5NzQzQjE1RTU2QkY1AA==", "timestamp": "1768117282", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:11:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:11:23] [INFO] Sending instructions to 917202000200 [2026-01-11 13:11:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:11:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:11:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f33a8e815ed340a3b674c078d0175fb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:11:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxM0YzQTkwNjY2NzhDREJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxM0YzQTkwNjY2NzhDREJFAA==\",\"timestamp\":\"1768117276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:26+05:30"} [2026-01-11 13:11:27] [DEBUG] Ignoring event: delivered [2026-01-11 13:11:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxM0YzQTkwNjY2NzhDREJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxM0YzQTkwNjY2NzhDREJFAA==\",\"timestamp\":\"1768117276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:26+05:30"} [2026-01-11 13:11:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIxM0YzQTkwNjY2NzhDREJFAA== [2026-01-11 13:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyMjQ2RjI0MUZFQUM3NUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyMjQ2RjI0MUZFQUM3NUUxAA==\",\"timestamp\":\"1768117266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:26+05:30"} [2026-01-11 13:11:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyMjQ2RjI0MUZFQUM3NUUxAA== [2026-01-11 13:11:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:41:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0NUQzMjgwNjQzMUM0Mjc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0NUQzMjgwNjQzMUM0Mjc0AA==", "timestamp": "1768117287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:11:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:11:29] [INFO] Sending instructions to 917202000200 [2026-01-11 13:11:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:11:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:11:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d45af161511142fe9ba987a74064fe3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:11:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0NUQzMjgwNjQzMUM0Mjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0NUQzMjgwNjQzMUM0Mjc0AA==\",\"timestamp\":\"1768117287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:37+05:30"} [2026-01-11 13:11:38] [DEBUG] Ignoring event: delivered [2026-01-11 13:11:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBOEFCRjRCQzdDNjUwOTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBOEFCRjRCQzdDNjUwOTdGAA==\",\"timestamp\":\"1768117271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:38+05:30"} [2026-01-11 13:11:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBOEFCRjRCQzdDNjUwOTdGAA== [2026-01-11 13:11:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4NDA5NzQzQjE1RTU2QkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4NDA5NzQzQjE1RTU2QkY1AA==\",\"timestamp\":\"1768117282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:38+05:30"} [2026-01-11 13:11:39] [DEBUG] Ignoring event: delivered [2026-01-11 13:11:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBOEFCRjRCQzdDNjUwOTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBOEFCRjRCQzdDNjUwOTdGAA==\",\"timestamp\":\"1768117271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:40+05:30"} [2026-01-11 13:11:41] [DEBUG] Ignoring event: delivered [2026-01-11 13:11:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4NDA5NzQzQjE1RTU2QkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4NDA5NzQzQjE1RTU2QkY1AA==\",\"timestamp\":\"1768117282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:40+05:30"} [2026-01-11 13:11:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI4NDA5NzQzQjE1RTU2QkY1AA== [2026-01-11 13:11:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0NUQzMjgwNjQzMUM0Mjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0NUQzMjgwNjQzMUM0Mjc0AA==\",\"timestamp\":\"1768117287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:40+05:30"} [2026-01-11 13:11:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0NUQzMjgwNjQzMUM0Mjc0AA== [2026-01-11 13:11:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyMjQ2RjI0MUZFQUM3NUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgyMjQ2RjI0MUZFQUM3NUUxAA==\",\"timestamp\":\"1768117266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:11:43+05:30"} [2026-01-11 13:11:44] [DEBUG] Ignoring event: delivered [2026-01-11 13:12:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:42:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTkzRDk4OEIzNkNFQjBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTkzRDk4OEIzNkNFQjBCAA==", "timestamp": "1768117323", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:12:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:12:04] [INFO] Sending instructions to 917202000200 [2026-01-11 13:12:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:12:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:12:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d25a2aed99e24344bd5ac717def3c089", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:12:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:42:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMDVFRjk4NDQxRDlEQUYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMDVFRjk4NDQxRDlEQUYyAA==", "timestamp": "1768117328", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:12:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:12:10] [INFO] Sending instructions to 917202000200 [2026-01-11 13:12:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:12:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:12:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06ead7ccb94547328507a129c3f67151", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:12:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:42:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRjQzNjY1QUYzMDU4NjExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRjQzNjY1QUYzMDU4NjExAA==", "timestamp": "1768117333", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:12:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:12:15] [INFO] Sending instructions to 917202000200 [2026-01-11 13:12:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:12:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:12:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71ca112553a1497a8ceb65d36e232c41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMDVFRjk4NDQxRDlEQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMDVFRjk4NDQxRDlEQUYyAA==\",\"timestamp\":\"1768117328\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:12:19+05:30"} [2026-01-11 13:12:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMDVFRjk4NDQxRDlEQUYyAA== [2026-01-11 13:12:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRjQzNjY1QUYzMDU4NjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRjQzNjY1QUYzMDU4NjExAA==\",\"timestamp\":\"1768117333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:12:21+05:30"} [2026-01-11 13:12:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRjQzNjY1QUYzMDU4NjExAA== [2026-01-11 13:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTkzRDk4OEIzNkNFQjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTkzRDk4OEIzNkNFQjBCAA==\",\"timestamp\":\"1768117323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:12:22+05:30"} [2026-01-11 13:12:24] [DEBUG] Ignoring event: delivered [2026-01-11 13:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMDVFRjk4NDQxRDlEQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMDVFRjk4NDQxRDlEQUYyAA==\",\"timestamp\":\"1768117328\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:12:22+05:30"} [2026-01-11 13:12:24] [DEBUG] Ignoring event: delivered [2026-01-11 13:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRjQzNjY1QUYzMDU4NjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRjQzNjY1QUYzMDU4NjExAA==\",\"timestamp\":\"1768117333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:12:22+05:30"} [2026-01-11 13:12:24] [DEBUG] Ignoring event: delivered [2026-01-11 13:12:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTkzRDk4OEIzNkNFQjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTkzRDk4OEIzNkNFQjBCAA==\",\"timestamp\":\"1768117323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:12:37+05:30"} [2026-01-11 13:12:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTkzRDk4OEIzNkNFQjBCAA== [2026-01-11 13:12:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:42:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDOEFGMUMwOEJGN0M0QTYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDOEFGMUMwOEJGN0M0QTYzAA==", "timestamp": "1768117369", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:12:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:12:51] [INFO] Sending instructions to 917202000200 [2026-01-11 13:12:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:12:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:12:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49e31e6b7ecf40ff8355b0f723a3ca31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:12:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:42:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFRTI2MDIyMjZBQjRGMjI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFRTI2MDIyMjZBQjRGMjI5AA==", "timestamp": "1768117375", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:12:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:12:57] [INFO] Sending instructions to 917202000200 [2026-01-11 13:12:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:12:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:12:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2242c2d759b4f009df7427454710f27", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:13:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:43:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzNTdBODczNDlCMDg0QTgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzNTdBODczNDlCMDg0QTgwAA==", "timestamp": "1768117380", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:13:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:13:02] [INFO] Sending instructions to 917202000200 [2026-01-11 13:13:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:13:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:13:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09afb5aa83964d18aa43f485dbadf390", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:13:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:43:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MkEwNzc1RTM2NEFCMDFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MkEwNzc1RTM2NEFCMDFCAA==", "timestamp": "1768117385", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:13:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:13:07] [INFO] Sending instructions to 917202000200 [2026-01-11 13:13:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:13:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:13:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa214fd5d0714edabb70b73e207c63e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDOEFGMUMwOEJGN0M0QTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDOEFGMUMwOEJGN0M0QTYzAA==\",\"timestamp\":\"1768117369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:10+05:30"} [2026-01-11 13:13:11] [DEBUG] Ignoring event: delivered [2026-01-11 13:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFRTI2MDIyMjZBQjRGMjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFRTI2MDIyMjZBQjRGMjI5AA==\",\"timestamp\":\"1768117375\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:10+05:30"} [2026-01-11 13:13:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFRTI2MDIyMjZBQjRGMjI5AA== [2026-01-11 13:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDOEFGMUMwOEJGN0M0QTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDOEFGMUMwOEJGN0M0QTYzAA==\",\"timestamp\":\"1768117369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:10+05:30"} [2026-01-11 13:13:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDOEFGMUMwOEJGN0M0QTYzAA== [2026-01-11 13:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzNTdBODczNDlCMDg0QTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzNTdBODczNDlCMDg0QTgwAA==\",\"timestamp\":\"1768117380\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:11+05:30"} [2026-01-11 13:13:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:13:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzNTdBODczNDlCMDg0QTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzNTdBODczNDlCMDg0QTgwAA==\",\"timestamp\":\"1768117380\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:13+05:30"} [2026-01-11 13:13:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzNTdBODczNDlCMDg0QTgwAA== [2026-01-11 13:13:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:12:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFRTI2MDIyMjZBQjRGMjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFRTI2MDIyMjZBQjRGMjI5AA==\",\"timestamp\":\"1768117375\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:12+05:30"} [2026-01-11 13:13:14] [DEBUG] Ignoring event: delivered [2026-01-11 13:13:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MkEwNzc1RTM2NEFCMDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MkEwNzc1RTM2NEFCMDFCAA==\",\"timestamp\":\"1768117385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:23+05:30"} [2026-01-11 13:13:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MkEwNzc1RTM2NEFCMDFCAA== [2026-01-11 13:13:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MkEwNzc1RTM2NEFCMDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MkEwNzc1RTM2NEFCMDFCAA==\",\"timestamp\":\"1768117385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:25+05:30"} [2026-01-11 13:13:25] [DEBUG] Ignoring event: delivered [2026-01-11 13:13:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:43:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGRkVGN0QxMkU0MzUwNDQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGRkVGN0QxMkU0MzUwNDQ2AA==", "timestamp": "1768117421", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:13:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:13:43] [INFO] Sending instructions to 917202000200 [2026-01-11 13:13:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:13:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:13:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2d1801dde414c3f92e81c7abae3152f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:13:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:43:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGMDJBQTZBREIwNzNBNEFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGMDJBQTZBREIwNzNBNEFDAA==", "timestamp": "1768117426", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:13:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:13:47] [INFO] Sending instructions to 917202000200 [2026-01-11 13:13:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:13:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:13:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d371590a08234a5ca4146b6ca1ab6367", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:13:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:43:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCN0YyQzVGNkM3RjAzM0QxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCN0YyQzVGNkM3RjAzM0QxAA==", "timestamp": "1768117431", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:13:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:13:53] [INFO] Sending instructions to 917202000200 [2026-01-11 13:13:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:13:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:13:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ead55e8cbc2d40a7848cfb2e6f59e2ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:13:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGRkVGN0QxMkU0MzUwNDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGRkVGN0QxMkU0MzUwNDQ2AA==\",\"timestamp\":\"1768117421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:53+05:30"} [2026-01-11 13:13:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGRkVGN0QxMkU0MzUwNDQ2AA== [2026-01-11 13:13:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGRkVGN0QxMkU0MzUwNDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGRkVGN0QxMkU0MzUwNDQ2AA==\",\"timestamp\":\"1768117421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:53+05:30"} [2026-01-11 13:13:55] [DEBUG] Ignoring event: delivered [2026-01-11 13:13:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGMDJBQTZBREIwNzNBNEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGMDJBQTZBREIwNzNBNEFDAA==\",\"timestamp\":\"1768117426\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:13:56+05:30"} [2026-01-11 13:13:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGMDJBQTZBREIwNzNBNEFDAA== [2026-01-11 13:14:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCN0YyQzVGNkM3RjAzM0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCN0YyQzVGNkM3RjAzM0QxAA==\",\"timestamp\":\"1768117431\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:03+05:30"} [2026-01-11 13:14:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCN0YyQzVGNkM3RjAzM0QxAA== [2026-01-11 13:14:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCN0YyQzVGNkM3RjAzM0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCN0YyQzVGNkM3RjAzM0QxAA==\",\"timestamp\":\"1768117431\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:11+05:30"} [2026-01-11 13:14:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:14:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:13:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGMDJBQTZBREIwNzNBNEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGMDJBQTZBREIwNzNBNEFDAA==\",\"timestamp\":\"1768117426\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:16+05:30"} [2026-01-11 13:14:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:14:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:44:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOUU5N0FDNkQxN0ZCOTFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOUU5N0FDNkQxN0ZCOTFBAA==", "timestamp": "1768117467", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:14:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:14:29] [INFO] Sending instructions to 917202000200 [2026-01-11 13:14:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:14:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:14:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82892234d59f4537b2c9ea91bd942eaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:14:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:44:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERjY4NEJCN0JCQzUyM0QxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERjY4NEJCN0JCQzUyM0QxAA==", "timestamp": "1768117472", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:14:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:14:34] [INFO] Sending instructions to 917202000200 [2026-01-11 13:14:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:14:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:14:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf0ad867039b4c6db602d045741f56e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:14:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:44:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI3NEY2MTkwOTdCMjFFQ0QyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI3NEY2MTkwOTdCMjFFQ0QyAA==", "timestamp": "1768117478", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:14:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:14:39] [INFO] Sending instructions to 917202000200 [2026-01-11 13:14:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:14:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:14:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe1d8c2479d24fdc91c589b88f116f8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:14:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERjY4NEJCN0JCQzUyM0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERjY4NEJCN0JCQzUyM0QxAA==\",\"timestamp\":\"1768117472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:42+05:30"} [2026-01-11 13:14:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERjY4NEJCN0JCQzUyM0QxAA== [2026-01-11 13:14:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:44:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTVBRDJEM0QwNjZGQ0E4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTVBRDJEM0QwNjZGQ0E4AA==", "timestamp": "1768117483", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:14:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:14:44] [INFO] Sending instructions to 917202000200 [2026-01-11 13:14:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:14:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:14:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a201415bfa734a40ad754b31f189cab8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:14:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOUU5N0FDNkQxN0ZCOTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOUU5N0FDNkQxN0ZCOTFBAA==\",\"timestamp\":\"1768117467\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:49+05:30"} [2026-01-11 13:14:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOUU5N0FDNkQxN0ZCOTFBAA== [2026-01-11 13:14:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:44:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1MEM3M0EwODBFNzUzQUE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1MEM3M0EwODBFNzUzQUE2AA==", "timestamp": "1768117488", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:14:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:14:50] [INFO] Sending instructions to 917202000200 [2026-01-11 13:14:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:14:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:14:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7145c44f6dc3468d9a89cfddd7437f6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:14:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERjY4NEJCN0JCQzUyM0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERjY4NEJCN0JCQzUyM0QxAA==\",\"timestamp\":\"1768117472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:49+05:30"} [2026-01-11 13:14:50] [DEBUG] Ignoring event: delivered [2026-01-11 13:14:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOUU5N0FDNkQxN0ZCOTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOUU5N0FDNkQxN0ZCOTFBAA==\",\"timestamp\":\"1768117467\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:49+05:30"} [2026-01-11 13:14:50] [DEBUG] Ignoring event: delivered [2026-01-11 13:14:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTVBRDJEM0QwNjZGQ0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTVBRDJEM0QwNjZGQ0E4AA==\",\"timestamp\":\"1768117483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:53+05:30"} [2026-01-11 13:14:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTVBRDJEM0QwNjZGQ0E4AA== [2026-01-11 13:14:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI3NEY2MTkwOTdCMjFFQ0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI3NEY2MTkwOTdCMjFFQ0QyAA==\",\"timestamp\":\"1768117478\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:52+05:30"} [2026-01-11 13:14:53] [DEBUG] Ignoring event: delivered [2026-01-11 13:14:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1MEM3M0EwODBFNzUzQUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1MEM3M0EwODBFNzUzQUE2AA==\",\"timestamp\":\"1768117488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:52+05:30"} [2026-01-11 13:14:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1MEM3M0EwODBFNzUzQUE2AA== [2026-01-11 13:14:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI3NEY2MTkwOTdCMjFFQ0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI3NEY2MTkwOTdCMjFFQ0QyAA==\",\"timestamp\":\"1768117478\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:14:53+05:30"} [2026-01-11 13:14:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI3NEY2MTkwOTdCMjFFQ0QyAA== [2026-01-11 13:14:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:44:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDk1NEZBMjk4OUY2RDEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDk1NEZBMjk4OUY2RDEyAA==", "timestamp": "1768117493", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:14:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:14:55] [INFO] Sending instructions to 917202000200 [2026-01-11 13:14:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:14:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:14:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe6def0d1e174d74adbe9c7ff052bc33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQkJCNjZBMjU0MDEzREJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQkJCNjZBMjU0MDEzREJBAA==", "timestamp": "1768117498", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:15:00] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d751aecbb09a4af589978cf23239b5f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RTk2MzY1Q0E1QjE2ODFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RTk2MzY1Q0E1QjE2ODFDAA==", "timestamp": "1768117504", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:15:06] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6e3559c40eb4390b9a3f05fe37865f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1MEM3M0EwODBFNzUzQUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1MEM3M0EwODBFNzUzQUE2AA==\",\"timestamp\":\"1768117488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:10+05:30"} [2026-01-11 13:15:10] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2RDNCOEM5OEU5RTM4NzAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2RDNCOEM5OEU5RTM4NzAzAA==", "timestamp": "1768117510", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:15:11] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fd3203987e14e63af0bff640ad00f10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTVBRDJEM0QwNjZGQ0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUyQTVBRDJEM0QwNjZGQ0E4AA==\",\"timestamp\":\"1768117483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:10+05:30"} [2026-01-11 13:15:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQkJCNjZBMjU0MDEzREJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQkJCNjZBMjU0MDEzREJBAA==\",\"timestamp\":\"1768117498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:13+05:30"} [2026-01-11 13:15:14] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDk1NEZBMjk4OUY2RDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDk1NEZBMjk4OUY2RDEyAA==\",\"timestamp\":\"1768117493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:13+05:30"} [2026-01-11 13:15:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDk1NEZBMjk4OUY2RDEyAA== [2026-01-11 13:15:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RTk2MzY1Q0E1QjE2ODFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RTk2MzY1Q0E1QjE2ODFDAA==\",\"timestamp\":\"1768117504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:14+05:30"} [2026-01-11 13:15:15] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQkJCNjZBMjU0MDEzREJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQkJCNjZBMjU0MDEzREJBAA==\",\"timestamp\":\"1768117498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:13+05:30"} [2026-01-11 13:15:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQkJCNjZBMjU0MDEzREJBAA== [2026-01-11 13:15:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzNzBBQkNDMjY5NEQxQzBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzNzBBQkNDMjY5NEQxQzBGAA==", "timestamp": "1768117515", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:15:16] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43cfaf4365a84f709328fa1054650a14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMUM4MjI1N0E2NjFBRTEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMUM4MjI1N0E2NjFBRTEzAA==", "timestamp": "1768117520", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:15:22] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57f442da1cc1409eb201eeb38fa2dfc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxMUY1NjI4NTI4NzI4RTE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxMUY1NjI4NTI4NzI4RTE4AA==", "timestamp": "1768117525", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:15:27] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79b0687c72f54c9b9e0677520715dd0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2RDNCOEM5OEU5RTM4NzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2RDNCOEM5OEU5RTM4NzAzAA==\",\"timestamp\":\"1768117510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:26+05:30"} [2026-01-11 13:15:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2RDNCOEM5OEU5RTM4NzAzAA== [2026-01-11 13:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzNzBBQkNDMjY5NEQxQzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzNzBBQkNDMjY5NEQxQzBGAA==\",\"timestamp\":\"1768117515\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:26+05:30"} [2026-01-11 13:15:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzNzBBQkNDMjY5NEQxQzBGAA== [2026-01-11 13:15:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMUM4MjI1N0E2NjFBRTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMUM4MjI1N0E2NjFBRTEzAA==\",\"timestamp\":\"1768117520\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:26+05:30"} [2026-01-11 13:15:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMUM4MjI1N0E2NjFBRTEzAA== [2026-01-11 13:15:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMUM4MjI1N0E2NjFBRTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwMUM4MjI1N0E2NjFBRTEzAA==\",\"timestamp\":\"1768117520\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:26+05:30"} [2026-01-11 13:15:28] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2RDNCOEM5OEU5RTM4NzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2RDNCOEM5OEU5RTM4NzAzAA==\",\"timestamp\":\"1768117510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:26+05:30"} [2026-01-11 13:15:28] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDk1NEZBMjk4OUY2RDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDk1NEZBMjk4OUY2RDEyAA==\",\"timestamp\":\"1768117493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:26+05:30"} [2026-01-11 13:15:28] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RTk2MzY1Q0E1QjE2ODFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RTk2MzY1Q0E1QjE2ODFDAA==\",\"timestamp\":\"1768117504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:26+05:30"} [2026-01-11 13:15:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RTk2MzY1Q0E1QjE2ODFDAA== [2026-01-11 13:15:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1M0M1MEZDRUMyRURBMkJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1M0M1MEZDRUMyRURBMkJFAA==", "timestamp": "1768117530", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:15:32] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d266081ece9406f85fd54726173ef71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzNzBBQkNDMjY5NEQxQzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMzNzBBQkNDMjY5NEQxQzBGAA==\",\"timestamp\":\"1768117515\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:37+05:30"} [2026-01-11 13:15:37] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1M0M1MEZDRUMyRURBMkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1M0M1MEZDRUMyRURBMkJFAA==\",\"timestamp\":\"1768117530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:37+05:30"} [2026-01-11 13:15:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1M0M1MEZDRUMyRURBMkJFAA== [2026-01-11 13:15:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI5NTBFQjNBM0I0OTI1OUM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI5NTBFQjNBM0I0OTI1OUM4AA==", "timestamp": "1768117536", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:15:38] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b40a408473474fbbadf545cd8eb0a1c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMzY2MzQxOUVDREU3QjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMzY2MzQxOUVDREU3QjFEAA==", "timestamp": "1768117541", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:15:43] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0cb7f222401d4485bbe6b1214116e763", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxMUY1NjI4NTI4NzI4RTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxMUY1NjI4NTI4NzI4RTE4AA==\",\"timestamp\":\"1768117525\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:45+05:30"} [2026-01-11 13:15:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxMUY1NjI4NTI4NzI4RTE4AA== [2026-01-11 13:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxMUY1NjI4NTI4NzI4RTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxMUY1NjI4NTI4NzI4RTE4AA==\",\"timestamp\":\"1768117525\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:45+05:30"} [2026-01-11 13:15:46] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI5NTBFQjNBM0I0OTI1OUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI5NTBFQjNBM0I0OTI1OUM4AA==\",\"timestamp\":\"1768117536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:48+05:30"} [2026-01-11 13:15:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI5NTBFQjNBM0I0OTI1OUM4AA== [2026-01-11 13:15:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1M0M1MEZDRUMyRURBMkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1M0M1MEZDRUMyRURBMkJFAA==\",\"timestamp\":\"1768117530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:47+05:30"} [2026-01-11 13:15:48] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCRDgwNzZCRkFGRjc0Qzc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCRDgwNzZCRkFGRjc0Qzc2AA==", "timestamp": "1768117547", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:15:48] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fd8a7ca84fa486d9c39150a3ae7d82f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MUQ0RTc4NjUxNDc4RTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MUQ0RTc4NjUxNDc4RTlCAA==", "timestamp": "1768117552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:15:54] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5532306e30b8418db9123460a12a8c0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MUQ0RTc4NjUxNDc4RTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MUQ0RTc4NjUxNDc4RTlCAA==\",\"timestamp\":\"1768117552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:56+05:30"} [2026-01-11 13:15:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MUQ0RTc4NjUxNDc4RTlCAA== [2026-01-11 13:15:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMzY2MzQxOUVDREU3QjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMzY2MzQxOUVDREU3QjFEAA==\",\"timestamp\":\"1768117541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:56+05:30"} [2026-01-11 13:15:57] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI5NTBFQjNBM0I0OTI1OUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI5NTBFQjNBM0I0OTI1OUM4AA==\",\"timestamp\":\"1768117536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:56+05:30"} [2026-01-11 13:15:57] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MUQ0RTc4NjUxNDc4RTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0MUQ0RTc4NjUxNDc4RTlCAA==\",\"timestamp\":\"1768117552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:57+05:30"} [2026-01-11 13:15:58] [DEBUG] Ignoring event: delivered [2026-01-11 13:15:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:45:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4RTZBQkQ5RTU4M0M5NjAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4RTZBQkQ5RTU4M0M5NjAxAA==", "timestamp": "1768117557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:15:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:15:59] [INFO] Sending instructions to 917202000200 [2026-01-11 13:15:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:15:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:15:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4952389c8a6b4416bb3809ad624ae32d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMzY2MzQxOUVDREU3QjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMzY2MzQxOUVDREU3QjFEAA==\",\"timestamp\":\"1768117541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:15:58+05:30"} [2026-01-11 13:16:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMzY2MzQxOUVDREU3QjFEAA== [2026-01-11 13:16:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2QzlDMEJCRTRFMTQ0MkYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2QzlDMEJCRTRFMTQ0MkYzAA==", "timestamp": "1768117563", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:16:05] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46e5a64bdb6b4fa3a0b53958f56de94e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwMkE4MDVDRkNGRkZFQTk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwMkE4MDVDRkNGRkZFQTk4AA==", "timestamp": "1768117569", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:16:11] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e82e609ffd49454a9c01bcd34e79cde9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCRDgwNzZCRkFGRjc0Qzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCRDgwNzZCRkFGRjc0Qzc2AA==\",\"timestamp\":\"1768117547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:12+05:30"} [2026-01-11 13:16:14] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCRDgwNzZCRkFGRjc0Qzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCRDgwNzZCRkFGRjc0Qzc2AA==\",\"timestamp\":\"1768117547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:12+05:30"} [2026-01-11 13:16:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVCRDgwNzZCRkFGRjc0Qzc2AA== [2026-01-11 13:16:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3NkU0ODQxNzU5MjlFMDVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3NkU0ODQxNzU5MjlFMDVFAA==", "timestamp": "1768117574", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:16:16] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5db48f721654b2ca31726a2e666202e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2QzlDMEJCRTRFMTQ0MkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2QzlDMEJCRTRFMTQ0MkYzAA==\",\"timestamp\":\"1768117563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:16+05:30"} [2026-01-11 13:16:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2QzlDMEJCRTRFMTQ0MkYzAA== [2026-01-11 13:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwMkE4MDVDRkNGRkZFQTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwMkE4MDVDRkNGRkZFQTk4AA==\",\"timestamp\":\"1768117569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:16+05:30"} [2026-01-11 13:16:19] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2QzlDMEJCRTRFMTQ0MkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2QzlDMEJCRTRFMTQ0MkYzAA==\",\"timestamp\":\"1768117563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:16+05:30"} [2026-01-11 13:16:19] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwMkE4MDVDRkNGRkZFQTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwMkE4MDVDRkNGRkZFQTk4AA==\",\"timestamp\":\"1768117569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:16+05:30"} [2026-01-11 13:16:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwMkE4MDVDRkNGRkZFQTk4AA== [2026-01-11 13:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4RTZBQkQ5RTU4M0M5NjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4RTZBQkQ5RTU4M0M5NjAxAA==\",\"timestamp\":\"1768117557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:17+05:30"} [2026-01-11 13:16:19] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:15:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4RTZBQkQ5RTU4M0M5NjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4RTZBQkQ5RTU4M0M5NjAxAA==\",\"timestamp\":\"1768117557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:16+05:30"} [2026-01-11 13:16:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4RTZBQkQ5RTU4M0M5NjAxAA== [2026-01-11 13:16:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4QzA2NjFDQUJBRjlBNjJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4QzA2NjFDQUJBRjlBNjJBAA==", "timestamp": "1768117580", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:16:22] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6836d0e413a44f97a10f8cafe1500d16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4QzA2NjFDQUJBRjlBNjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4QzA2NjFDQUJBRjlBNjJBAA==\",\"timestamp\":\"1768117580\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:24+05:30"} [2026-01-11 13:16:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4QzA2NjFDQUJBRjlBNjJBAA== [2026-01-11 13:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3NkU0ODQxNzU5MjlFMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3NkU0ODQxNzU5MjlFMDVFAA==\",\"timestamp\":\"1768117574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:23+05:30"} [2026-01-11 13:16:27] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4QzA2NjFDQUJBRjlBNjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4QzA2NjFDQUJBRjlBNjJBAA==\",\"timestamp\":\"1768117580\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:25+05:30"} [2026-01-11 13:16:28] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCM0MwODJDOTlCMjJDODMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCM0MwODJDOTlCMjJDODMyAA==", "timestamp": "1768117585", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:16:28] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bfc993ab76e435491aaf75dad571c46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3NkU0ODQxNzU5MjlFMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3NkU0ODQxNzU5MjlFMDVFAA==\",\"timestamp\":\"1768117574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:28+05:30"} [2026-01-11 13:16:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3NkU0ODQxNzU5MjlFMDVFAA== [2026-01-11 13:16:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCM0MwODJDOTlCMjJDODMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCM0MwODJDOTlCMjJDODMyAA==\",\"timestamp\":\"1768117585\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:30+05:30"} [2026-01-11 13:16:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCM0MwODJDOTlCMjJDODMyAA== [2026-01-11 13:16:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRkE4QUFFQkEwRDgyMkM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRkE4QUFFQkEwRDgyMkM3AA==", "timestamp": "1768117592", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:16:34] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7655a99bcedc48ec8fae671de2da5a6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCM0MwODJDOTlCMjJDODMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCM0MwODJDOTlCMjJDODMyAA==\",\"timestamp\":\"1768117585\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:33+05:30"} [2026-01-11 13:16:38] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRkE4QUFFQkEwRDgyMkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRkE4QUFFQkEwRDgyMkM3AA==\",\"timestamp\":\"1768117592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:36+05:30"} [2026-01-11 13:16:39] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxOTA5MkI0NzIxRDE3RkY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxOTA5MkI0NzIxRDE3RkY3AA==", "timestamp": "1768117597", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:16:39] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8bf2b6c4d03c4fa2adc9781ea651fff5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRkE4QUFFQkEwRDgyMkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRkE4QUFFQkEwRDgyMkM3AA==\",\"timestamp\":\"1768117592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:36+05:30"} [2026-01-11 13:16:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRkE4QUFFQkEwRDgyMkM3AA== [2026-01-11 13:16:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxOTA5MkI0NzIxRDE3RkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxOTA5MkI0NzIxRDE3RkY3AA==\",\"timestamp\":\"1768117597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:40+05:30"} [2026-01-11 13:16:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxOTA5MkI0NzIxRDE3RkY3AA== [2026-01-11 13:16:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxOTA5MkI0NzIxRDE3RkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxOTA5MkI0NzIxRDE3RkY3AA==\",\"timestamp\":\"1768117597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:39+05:30"} [2026-01-11 13:16:42] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5OTY5RThDOUMwQjBEODRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5OTY5RThDOUMwQjBEODRDAA==\",\"timestamp\":\"1768117057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:07:45+05:30"} [2026-01-11 13:16:44] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCODg1RDEwQjM4NjdEMzI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCODg1RDEwQjM4NjdEMzI1AA==", "timestamp": "1768117603", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:16:45] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "838674c267d24429bd5779202e7bdbca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCODg1RDEwQjM4NjdEMzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCODg1RDEwQjM4NjdEMzI1AA==\",\"timestamp\":\"1768117603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:48+05:30"} [2026-01-11 13:16:50] [DEBUG] Ignoring event: delivered [2026-01-11 13:16:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBOUUyQzc2NDIxQUU2RkRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBOUUyQzc2NDIxQUU2RkRBAA==", "timestamp": "1768117609", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:16:51] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c2e7e810ad148f4b3c38447d5293fc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCODg1RDEwQjM4NjdEMzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCODg1RDEwQjM4NjdEMzI1AA==\",\"timestamp\":\"1768117603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:52+05:30"} [2026-01-11 13:16:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCODg1RDEwQjM4NjdEMzI1AA== [2026-01-11 13:16:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:46:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBDMTI0RTNEMUUyQjAzNkE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBDMTI0RTNEMUUyQjAzNkE1AA==", "timestamp": "1768117614", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:16:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:16:56] [INFO] Sending instructions to 917202000200 [2026-01-11 13:16:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:16:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:16:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f94429cf7604e3f956df846b7e753ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:16:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBOUUyQzc2NDIxQUU2RkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBOUUyQzc2NDIxQUU2RkRBAA==\",\"timestamp\":\"1768117609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:56+05:30"} [2026-01-11 13:16:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBOUUyQzc2NDIxQUU2RkRBAA== [2026-01-11 13:17:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBOUUyQzc2NDIxQUU2RkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFBOUUyQzc2NDIxQUU2RkRBAA==\",\"timestamp\":\"1768117609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:16:57+05:30"} [2026-01-11 13:17:00] [DEBUG] Ignoring event: delivered [2026-01-11 13:17:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:47:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMUY2RUNGMjZDQjFCQzM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMUY2RUNGMjZDQjFCQzM0AA==", "timestamp": "1768117620", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:17:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:17:02] [INFO] Sending instructions to 917202000200 [2026-01-11 13:17:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:17:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:17:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d29bfd13b76945538e9d60b7412f64d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:17:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBDMTI0RTNEMUUyQjAzNkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBDMTI0RTNEMUUyQjAzNkE1AA==\",\"timestamp\":\"1768117614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:02+05:30"} [2026-01-11 13:17:04] [DEBUG] Ignoring event: delivered [2026-01-11 13:17:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:16:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBDMTI0RTNEMUUyQjAzNkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBDMTI0RTNEMUUyQjAzNkE1AA==\",\"timestamp\":\"1768117614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:03+05:30"} [2026-01-11 13:17:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBDMTI0RTNEMUUyQjAzNkE1AA== [2026-01-11 13:17:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:17:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMUY2RUNGMjZDQjFCQzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMUY2RUNGMjZDQjFCQzM0AA==\",\"timestamp\":\"1768117620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:04+05:30"} [2026-01-11 13:17:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMUY2RUNGMjZDQjFCQzM0AA== [2026-01-11 13:17:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:17:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMUY2RUNGMjZDQjFCQzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMUY2RUNGMjZDQjFCQzM0AA==\",\"timestamp\":\"1768117620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:09+05:30"} [2026-01-11 13:17:13] [DEBUG] Ignoring event: delivered [2026-01-11 13:17:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:47:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwNURGNTMwRjVCNjNCNzMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwNURGNTMwRjVCNjNCNzMzAA==", "timestamp": "1768117656", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:17:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:17:38] [INFO] Sending instructions to 917202000200 [2026-01-11 13:17:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:17:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:17:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cc0f88ac91a404bb131b9a8fdfae7a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:17:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:17:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwNURGNTMwRjVCNjNCNzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwNURGNTMwRjVCNjNCNzMzAA==\",\"timestamp\":\"1768117656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:40+05:30"} [2026-01-11 13:17:42] [DEBUG] Ignoring event: delivered [2026-01-11 13:17:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:17:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwNURGNTMwRjVCNjNCNzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwNURGNTMwRjVCNjNCNzMzAA==\",\"timestamp\":\"1768117656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:39+05:30"} [2026-01-11 13:17:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwNURGNTMwRjVCNjNCNzMzAA== [2026-01-11 13:17:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:47:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGOTAyRkEwMDk5RjdEOTRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGOTAyRkEwMDk5RjdEOTRGAA==", "timestamp": "1768117662", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:17:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:17:44] [INFO] Sending instructions to 917202000200 [2026-01-11 13:17:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:17:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:17:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "366d94647a774b9fa995a042243273d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:17:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGOTAyRkEwMDk5RjdEOTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGOTAyRkEwMDk5RjdEOTRGAA==\",\"timestamp\":\"1768117662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:45+05:30"} [2026-01-11 13:17:49] [DEBUG] Ignoring event: delivered [2026-01-11 13:17:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGOTAyRkEwMDk5RjdEOTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGOTAyRkEwMDk5RjdEOTRGAA==\",\"timestamp\":\"1768117662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:45+05:30"} [2026-01-11 13:17:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGOTAyRkEwMDk5RjdEOTRGAA== [2026-01-11 13:17:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:47:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUI3RUFCQkZEREJDMEZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUI3RUFCQkZEREJDMEZGAA==", "timestamp": "1768117667", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:17:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:17:49] [INFO] Sending instructions to 917202000200 [2026-01-11 13:17:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:17:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:17:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9a1d851bf294ca881deffa5ce491151", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:17:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUI3RUFCQkZEREJDMEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUI3RUFCQkZEREJDMEZGAA==\",\"timestamp\":\"1768117667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:51+05:30"} [2026-01-11 13:17:53] [DEBUG] Ignoring event: delivered [2026-01-11 13:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:17:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUI3RUFCQkZEREJDMEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUI3RUFCQkZEREJDMEZGAA==\",\"timestamp\":\"1768117667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:17:51+05:30"} [2026-01-11 13:17:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUI3RUFCQkZEREJDMEZGAA== [2026-01-11 13:18:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:08:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NTI0RTcxOTJGRkIwQzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NTI0RTcxOTJGRkIwQzZCAA==\",\"timestamp\":\"1768117083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:10+05:30"} [2026-01-11 13:18:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:18:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:08:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NTI0RTcxOTJGRkIwQzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4NTI0RTcxOTJGRkIwQzZCAA==\",\"timestamp\":\"1768117083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:10+05:30"} [2026-01-11 13:18:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:18:12] [INFO] Sending instructions to 917202000200 [2026-01-11 13:18:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:18:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:18:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:07:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDNDJBNEZBNzZDNTdCRTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNDNDJBNEZBNzZDNTdCRTRCAA==\",\"timestamp\":\"1768117067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:08:11+05:30"} [2026-01-11 13:18:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:18:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eaed02081a884ce5933938efc9f708e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:18:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:48:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2QzU1RDgyQjIwMzNEQUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2QzU1RDgyQjIwMzNEQUZBAA==", "timestamp": "1768117695", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:18:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:18:17] [INFO] Sending instructions to 917202000200 [2026-01-11 13:18:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:18:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:18:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ea0e652f1f444adae45fccfb8292af3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:18:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:48:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyQzA3Nzc3OTQxNTBCOTE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyQzA3Nzc3OTQxNTBCOTE2AA==", "timestamp": "1768117701", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:18:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:18:23] [INFO] Sending instructions to 917202000200 [2026-01-11 13:18:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:18:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:18:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eeadeefd035f402aaa4f3087bae0e7a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:18:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2QzU1RDgyQjIwMzNEQUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2QzU1RDgyQjIwMzNEQUZBAA==\",\"timestamp\":\"1768117695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:18:32+05:30"} [2026-01-11 13:18:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2QzU1RDgyQjIwMzNEQUZBAA== [2026-01-11 13:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyQzA3Nzc3OTQxNTBCOTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyQzA3Nzc3OTQxNTBCOTE2AA==\",\"timestamp\":\"1768117701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:18:33+05:30"} [2026-01-11 13:18:34] [DEBUG] Ignoring event: delivered [2026-01-11 13:18:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:18:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2QzU1RDgyQjIwMzNEQUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2QzU1RDgyQjIwMzNEQUZBAA==\",\"timestamp\":\"1768117695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:18:35+05:30"} [2026-01-11 13:18:36] [DEBUG] Ignoring event: delivered [2026-01-11 13:18:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyQzA3Nzc3OTQxNTBCOTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyQzA3Nzc3OTQxNTBCOTE2AA==\",\"timestamp\":\"1768117701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:18:40+05:30"} [2026-01-11 13:18:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyQzA3Nzc3OTQxNTBCOTE2AA== [2026-01-11 13:18:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:48:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRjMwNjVBNjJDODA1NTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRjMwNjVBNjJDODA1NTU0AA==", "timestamp": "1768117737", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:18:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:18:59] [INFO] Sending instructions to 917202000200 [2026-01-11 13:18:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:18:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:18:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b9f61833d0a4d7393f1e89fb44975b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:19:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:18:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRjMwNjVBNjJDODA1NTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRjMwNjVBNjJDODA1NTU0AA==\",\"timestamp\":\"1768117737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:19:01+05:30"} [2026-01-11 13:19:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRjMwNjVBNjJDODA1NTU0AA== [2026-01-11 13:19:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:49:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEFFQkY4ODUxMkEyNDQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEFFQkY4ODUxMkEyNDQzAA==", "timestamp": "1768117743", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:19:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:19:04] [INFO] Sending instructions to 917202000200 [2026-01-11 13:19:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:19:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:19:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d7e49cfab4241a180b0f4dd2d658d42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:19:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:18:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRjMwNjVBNjJDODA1NTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRjMwNjVBNjJDODA1NTU0AA==\",\"timestamp\":\"1768117737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:19:05+05:30"} [2026-01-11 13:19:06] [DEBUG] Ignoring event: delivered [2026-01-11 13:19:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEFFQkY4ODUxMkEyNDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEFFQkY4ODUxMkEyNDQzAA==\",\"timestamp\":\"1768117743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:19:08+05:30"} [2026-01-11 13:19:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEFFQkY4ODUxMkEyNDQzAA== [2026-01-11 13:19:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:49:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFQzdFQTBGRjgyQTBFMkQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFQzdFQTBGRjgyQTBFMkQ0AA==", "timestamp": "1768117748", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:19:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:19:10] [INFO] Sending instructions to 917202000200 [2026-01-11 13:19:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:19:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:19:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bb13f25cf7a489ea1da101c30fc4eae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:19:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEFFQkY4ODUxMkEyNDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU2OEFFQkY4ODUxMkEyNDQzAA==\",\"timestamp\":\"1768117743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:19:13+05:30"} [2026-01-11 13:19:15] [DEBUG] Ignoring event: delivered [2026-01-11 13:19:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:49:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MUQ3N0RERTNFMDExQ0MwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MUQ3N0RERTNFMDExQ0MwAA==", "timestamp": "1768117754", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:19:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:19:15] [INFO] Sending instructions to 917202000200 [2026-01-11 13:19:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:19:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:19:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02b40d9473084ddc9a4856a0c4f4e733", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFQzdFQTBGRjgyQTBFMkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFQzdFQTBGRjgyQTBFMkQ0AA==\",\"timestamp\":\"1768117748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:19:18+05:30"} [2026-01-11 13:19:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFQzdFQTBGRjgyQTBFMkQ0AA== [2026-01-11 13:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFQzdFQTBGRjgyQTBFMkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RFQzdFQTBGRjgyQTBFMkQ0AA==\",\"timestamp\":\"1768117748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:19:18+05:30"} [2026-01-11 13:19:19] [DEBUG] Ignoring event: delivered [2026-01-11 13:19:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MUQ3N0RERTNFMDExQ0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MUQ3N0RERTNFMDExQ0MwAA==\",\"timestamp\":\"1768117754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:19:22+05:30"} [2026-01-11 13:19:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MUQ3N0RERTNFMDExQ0MwAA== [2026-01-11 13:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MUQ3N0RERTNFMDExQ0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MUQ3N0RERTNFMDExQ0MwAA==\",\"timestamp\":\"1768117754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:19:41+05:30"} [2026-01-11 13:19:42] [DEBUG] Ignoring event: delivered [2026-01-11 13:19:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:49:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMDhCRUEzODExMEE5MkU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMDhCRUEzODExMEE5MkU2AA==", "timestamp": "1768117790", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:19:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:19:52] [INFO] Sending instructions to 917202000200 [2026-01-11 13:19:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:19:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:19:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f72ec01f4cf54850a4ecc6d8e9a9b8b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:19:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:49:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MzRDQjQyMTAwREU4RTQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MzRDQjQyMTAwREU4RTQzAA==", "timestamp": "1768117795", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:19:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:19:56] [INFO] Sending instructions to 917202000200 [2026-01-11 13:19:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:19:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:19:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "caee97792c474fa390caae4d04abefc5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:19:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:49:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRjc3QjE2OTA3QjNENDMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRjc3QjE2OTA3QjNENDMxAA==", "timestamp": "1768117795", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:19:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:19:57] [INFO] Sending instructions to 917202000200 [2026-01-11 13:19:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:19:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:19:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b68897b447d94177960b81a708d71b93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:20:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MzRDQjQyMTAwREU4RTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MzRDQjQyMTAwREU4RTQzAA==\",\"timestamp\":\"1768117795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:06+05:30"} [2026-01-11 13:20:06] [DEBUG] Ignoring event: delivered [2026-01-11 13:20:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMDhCRUEzODExMEE5MkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMDhCRUEzODExMEE5MkU2AA==\",\"timestamp\":\"1768117790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:08+05:30"} [2026-01-11 13:20:09] [DEBUG] Ignoring event: delivered [2026-01-11 13:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMDhCRUEzODExMEE5MkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMDhCRUEzODExMEE5MkU2AA==\",\"timestamp\":\"1768117790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:11+05:30"} [2026-01-11 13:20:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMDhCRUEzODExMEE5MkU2AA== [2026-01-11 13:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MzRDQjQyMTAwREU4RTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MzRDQjQyMTAwREU4RTQzAA==\",\"timestamp\":\"1768117795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:11+05:30"} [2026-01-11 13:20:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MzRDQjQyMTAwREU4RTQzAA== [2026-01-11 13:20:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:19:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRjc3QjE2OTA3QjNENDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDRjc3QjE2OTA3QjNENDMxAA==\",\"timestamp\":\"1768117795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:12+05:30"} [2026-01-11 13:20:13] [DEBUG] Ignoring event: delivered [2026-01-11 13:20:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:50:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMUZBNkQ0NUVGMzg0NjI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMUZBNkQ0NUVGMzg0NjI2AA==", "timestamp": "1768117830", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:20:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:20:32] [INFO] Sending instructions to 917202000200 [2026-01-11 13:20:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:20:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:20:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1632050e15a4fa398519af87a3df307", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:20:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:50:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczNTEzNDI5NTQ3ODU3RURCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczNTEzNDI5NTQ3ODU3RURCAA==", "timestamp": "1768117832", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:20:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:20:34] [INFO] Sending instructions to 917202000200 [2026-01-11 13:20:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:20:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:20:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "111672df3bae4a60ba0a0ad115cf0ae9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:20:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:50:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QTQ2NDNFMkZFNTQxNkYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QTQ2NDNFMkZFNTQxNkYzAA==", "timestamp": "1768117836", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:20:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:20:37] [INFO] Sending instructions to 917202000200 [2026-01-11 13:20:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:20:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:20:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c0e6779b82d4d21bd5075ae0137286d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:20:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczNTEzNDI5NTQ3ODU3RURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczNTEzNDI5NTQ3ODU3RURCAA==\",\"timestamp\":\"1768117832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:45+05:30"} [2026-01-11 13:20:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczNTEzNDI5NTQ3ODU3RURCAA== [2026-01-11 13:20:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:20:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QTQ2NDNFMkZFNTQxNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QTQ2NDNFMkZFNTQxNkYzAA==\",\"timestamp\":\"1768117836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:51+05:30"} [2026-01-11 13:20:52] [DEBUG] Ignoring event: delivered [2026-01-11 13:20:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:20:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMUZBNkQ0NUVGMzg0NjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMUZBNkQ0NUVGMzg0NjI2AA==\",\"timestamp\":\"1768117830\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:51+05:30"} [2026-01-11 13:20:52] [DEBUG] Ignoring event: delivered [2026-01-11 13:20:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:20:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMUZBNkQ0NUVGMzg0NjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMUZBNkQ0NUVGMzg0NjI2AA==\",\"timestamp\":\"1768117830\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:52+05:30"} [2026-01-11 13:20:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMUZBNkQ0NUVGMzg0NjI2AA== [2026-01-11 13:20:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczNTEzNDI5NTQ3ODU3RURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczNTEzNDI5NTQ3ODU3RURCAA==\",\"timestamp\":\"1768117832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:20:53+05:30"} [2026-01-11 13:20:54] [DEBUG] Ignoring event: delivered [2026-01-11 13:21:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:20:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QTQ2NDNFMkZFNTQxNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QTQ2NDNFMkZFNTQxNkYzAA==\",\"timestamp\":\"1768117836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:02+05:30"} [2026-01-11 13:21:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1QTQ2NDNFMkZFNTQxNkYzAA== [2026-01-11 13:21:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:51:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYzN0Q0QzQ3QjE1MjU0NEZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYzN0Q0QzQ3QjE1MjU0NEZBAA==", "timestamp": "1768117868", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:21:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:21:10] [INFO] Sending instructions to 917202000200 [2026-01-11 13:21:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:21:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:21:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69fadbb324fb4845a67337e97f890b6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:21:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:51:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDkzMDhCODRFNDc5RTI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDkzMDhCODRFNDc5RTI2AA==", "timestamp": "1768117872", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:21:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:21:13] [INFO] Sending instructions to 917202000200 [2026-01-11 13:21:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:21:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:21:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9dbdc4e043c64cc18724f5b24b824e5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:21:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:51:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFMTQ1NDVCRDBCNENFN0JGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFMTQ1NDVCRDBCNENFN0JGAA==", "timestamp": "1768117873", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:21:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:21:15] [INFO] Sending instructions to 917202000200 [2026-01-11 13:21:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:21:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:21:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "607a50664c134e84a7aba2a40c29893c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:21:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYzN0Q0QzQ3QjE1MjU0NEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYzN0Q0QzQ3QjE1MjU0NEZBAA==\",\"timestamp\":\"1768117868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:22+05:30"} [2026-01-11 13:21:22] [DEBUG] Ignoring event: delivered [2026-01-11 13:21:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDkzMDhCODRFNDc5RTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDkzMDhCODRFNDc5RTI2AA==\",\"timestamp\":\"1768117872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:22+05:30"} [2026-01-11 13:21:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDkzMDhCODRFNDc5RTI2AA== [2026-01-11 13:21:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYzN0Q0QzQ3QjE1MjU0NEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYzN0Q0QzQ3QjE1MjU0NEZBAA==\",\"timestamp\":\"1768117868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:22+05:30"} [2026-01-11 13:21:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYzN0Q0QzQ3QjE1MjU0NEZBAA== [2026-01-11 13:21:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDkzMDhCODRFNDc5RTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDkzMDhCODRFNDc5RTI2AA==\",\"timestamp\":\"1768117872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:23+05:30"} [2026-01-11 13:21:24] [DEBUG] Ignoring event: delivered [2026-01-11 13:21:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFMTQ1NDVCRDBCNENFN0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFMTQ1NDVCRDBCNENFN0JGAA==\",\"timestamp\":\"1768117873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:23+05:30"} [2026-01-11 13:21:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFMTQ1NDVCRDBCNENFN0JGAA== [2026-01-11 13:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFMTQ1NDVCRDBCNENFN0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFMTQ1NDVCRDBCNENFN0JGAA==\",\"timestamp\":\"1768117873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:31+05:30"} [2026-01-11 13:21:32] [DEBUG] Ignoring event: delivered [2026-01-11 13:21:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:51:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1NDhFMjY2RUREQTE1NTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1NDhFMjY2RUREQTE1NTc1AA==", "timestamp": "1768117908", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:21:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:21:49] [INFO] Sending instructions to 917202000200 [2026-01-11 13:21:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:21:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:21:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ddcd1b662204c6293012e91e381dcfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:21:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:51:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDREIwNkM4NUU1NzZERTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDREIwNkM4NUU1NzZERTM5AA==", "timestamp": "1768117909", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:21:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:21:51] [INFO] Sending instructions to 917202000200 [2026-01-11 13:21:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:21:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:21:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "968a5adc1f49453fbd09e63edd005dd1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:21:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDREIwNkM4NUU1NzZERTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDREIwNkM4NUU1NzZERTM5AA==\",\"timestamp\":\"1768117909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:56+05:30"} [2026-01-11 13:21:56] [DEBUG] Ignoring event: delivered [2026-01-11 13:21:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDREIwNkM4NUU1NzZERTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDREIwNkM4NUU1NzZERTM5AA==\",\"timestamp\":\"1768117909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:56+05:30"} [2026-01-11 13:21:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDREIwNkM4NUU1NzZERTM5AA== [2026-01-11 13:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1NDhFMjY2RUREQTE1NTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1NDhFMjY2RUREQTE1NTc1AA==\",\"timestamp\":\"1768117908\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:21:58+05:30"} [2026-01-11 13:22:00] [DEBUG] Ignoring event: delivered [2026-01-11 13:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:21:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1NDhFMjY2RUREQTE1NTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1NDhFMjY2RUREQTE1NTc1AA==\",\"timestamp\":\"1768117908\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:09+05:30"} [2026-01-11 13:22:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1NDhFMjY2RUREQTE1NTc1AA== [2026-01-11 13:22:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:52:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyQUY0RjVFMTg2MkJBMTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyQUY0RjVFMTg2MkJBMTNDAA==", "timestamp": "1768117944", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:22:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:22:26] [INFO] Sending instructions to 917202000200 [2026-01-11 13:22:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:22:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:22:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29164710854746bda4f5d1908845b68a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:22:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:52:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFMTdDOTgxQjEyNEMxODREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFMTdDOTgxQjEyNEMxODREAA==", "timestamp": "1768117945", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:22:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:22:27] [INFO] Sending instructions to 917202000200 [2026-01-11 13:22:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:22:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:22:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a5ff8c622c2446b8d3a585cf2e67a30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:22:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:52:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDOUU4OUY4QjdCN0JFMjY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDOUU4OUY4QjdCN0JFMjY3AA==", "timestamp": "1768117949", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:22:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:22:31] [INFO] Sending instructions to 917202000200 [2026-01-11 13:22:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:22:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:22:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34f2f35e9e57494a9276c5d47075f9e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:22:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFMTdDOTgxQjEyNEMxODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFMTdDOTgxQjEyNEMxODREAA==\",\"timestamp\":\"1768117945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:35+05:30"} [2026-01-11 13:22:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFMTdDOTgxQjEyNEMxODREAA== [2026-01-11 13:22:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFMTdDOTgxQjEyNEMxODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJFMTdDOTgxQjEyNEMxODREAA==\",\"timestamp\":\"1768117945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:35+05:30"} [2026-01-11 13:22:36] [DEBUG] Ignoring event: delivered [2026-01-11 13:22:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:52:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzMzI1RUFEQ0RBOTExNjc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzMzI1RUFEQ0RBOTExNjc4AA==", "timestamp": "1768117954", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:22:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:22:36] [INFO] Sending instructions to 917202000200 [2026-01-11 13:22:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:22:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:22:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac166f27c370407bb0f2284701357786", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:22:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDOUU4OUY4QjdCN0JFMjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDOUU4OUY4QjdCN0JFMjY3AA==\",\"timestamp\":\"1768117949\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:36+05:30"} [2026-01-11 13:22:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyQUY0RjVFMTg2MkJBMTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyQUY0RjVFMTg2MkJBMTNDAA==\",\"timestamp\":\"1768117944\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:36+05:30"} [2026-01-11 13:22:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDOUU4OUY4QjdCN0JFMjY3AA== [2026-01-11 13:22:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyQUY0RjVFMTg2MkJBMTNDAA== [2026-01-11 13:22:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyQUY0RjVFMTg2MkJBMTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyQUY0RjVFMTg2MkJBMTNDAA==\",\"timestamp\":\"1768117944\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:36+05:30"} [2026-01-11 13:22:37] [DEBUG] Ignoring event: delivered [2026-01-11 13:22:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDOUU4OUY4QjdCN0JFMjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDOUU4OUY4QjdCN0JFMjY3AA==\",\"timestamp\":\"1768117949\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:39+05:30"} [2026-01-11 13:22:40] [DEBUG] Ignoring event: delivered [2026-01-11 13:22:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:52:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFM0Y3QUQwN0MyQzUwQzA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFM0Y3QUQwN0MyQzUwQzA5AA==", "timestamp": "1768117960", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:22:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:22:41] [INFO] Sending instructions to 917202000200 [2026-01-11 13:22:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:22:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:22:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a172bc18708a419eb3e12aaa461f8219", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:22:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:52:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3QTFDM0FBRTU0MDBFNkU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3QTFDM0FBRTU0MDBFNkU5AA==", "timestamp": "1768117965", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:22:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:22:47] [INFO] Sending instructions to 917202000200 [2026-01-11 13:22:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:22:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:22:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fd0104a15134635a81bcded93a791d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:22:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzMzI1RUFEQ0RBOTExNjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzMzI1RUFEQ0RBOTExNjc4AA==\",\"timestamp\":\"1768117954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:49+05:30"} [2026-01-11 13:22:50] [DEBUG] Ignoring event: delivered [2026-01-11 13:22:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzMzI1RUFEQ0RBOTExNjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzMzI1RUFEQ0RBOTExNjc4AA==\",\"timestamp\":\"1768117954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:51+05:30"} [2026-01-11 13:22:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzMzI1RUFEQ0RBOTExNjc4AA== [2026-01-11 13:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFM0Y3QUQwN0MyQzUwQzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFM0Y3QUQwN0MyQzUwQzA5AA==\",\"timestamp\":\"1768117960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:22:51+05:30"} [2026-01-11 13:22:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFM0Y3QUQwN0MyQzUwQzA5AA== [2026-01-11 13:23:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:53:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0QUNCOERCQjY1NTI3OUE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0QUNCOERCQjY1NTI3OUE0AA==", "timestamp": "1768117981", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:23:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:23:03] [INFO] Sending instructions to 917202000200 [2026-01-11 13:23:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:23:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:23:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3899c09cc644947a4d544316f92eb58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:23:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:23:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0QUNCOERCQjY1NTI3OUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0QUNCOERCQjY1NTI3OUE0AA==\",\"timestamp\":\"1768117981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:23:03+05:30"} [2026-01-11 13:23:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0QUNCOERCQjY1NTI3OUE0AA== [2026-01-11 13:23:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:23:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0QUNCOERCQjY1NTI3OUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU0QUNCOERCQjY1NTI3OUE0AA==\",\"timestamp\":\"1768117981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:23:03+05:30"} [2026-01-11 13:23:04] [DEBUG] Ignoring event: delivered [2026-01-11 13:23:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3QTFDM0FBRTU0MDBFNkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3QTFDM0FBRTU0MDBFNkU5AA==\",\"timestamp\":\"1768117965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:23:08+05:30"} [2026-01-11 13:23:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3QTFDM0FBRTU0MDBFNkU5AA== [2026-01-11 13:23:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3QTFDM0FBRTU0MDBFNkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3QTFDM0FBRTU0MDBFNkU5AA==\",\"timestamp\":\"1768117965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:23:08+05:30"} [2026-01-11 13:23:09] [DEBUG] Ignoring event: delivered [2026-01-11 13:23:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:22:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFM0Y3QUQwN0MyQzUwQzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFM0Y3QUQwN0MyQzUwQzA5AA==\",\"timestamp\":\"1768117960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:23:08+05:30"} [2026-01-11 13:23:10] [DEBUG] Ignoring event: delivered [2026-01-11 13:23:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:53:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0Q0E3Nzk0MDk0OUE3RjU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0Q0E3Nzk0MDk0OUE3RjU0AA==", "timestamp": "1768118001", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:23:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:23:23] [INFO] Sending instructions to 917202000200 [2026-01-11 13:23:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:23:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:23:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee28021eb3464fb7bd6f23898f449b34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:23:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:23:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0Q0E3Nzk0MDk0OUE3RjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0Q0E3Nzk0MDk0OUE3RjU0AA==\",\"timestamp\":\"1768118001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:23:24+05:30"} [2026-01-11 13:23:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0Q0E3Nzk0MDk0OUE3RjU0AA== [2026-01-11 13:23:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:23:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0Q0E3Nzk0MDk0OUE3RjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0Q0E3Nzk0MDk0OUE3RjU0AA==\",\"timestamp\":\"1768118001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:23:24+05:30"} [2026-01-11 13:23:25] [DEBUG] Ignoring event: delivered [2026-01-11 13:23:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:53:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MjlBQUVCNjU3NUFDRTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MjlBQUVCNjU3NUFDRTE1AA==", "timestamp": "1768118017", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:23:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:23:39] [INFO] Sending instructions to 917202000200 [2026-01-11 13:23:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:23:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:23:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e25e16315bdb49f2b26bb825948945ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:23:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:23:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MjlBQUVCNjU3NUFDRTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MjlBQUVCNjU3NUFDRTE1AA==\",\"timestamp\":\"1768118017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:23:45+05:30"} [2026-01-11 13:23:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MjlBQUVCNjU3NUFDRTE1AA== [2026-01-11 13:23:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:23:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MjlBQUVCNjU3NUFDRTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2MjlBQUVCNjU3NUFDRTE1AA==\",\"timestamp\":\"1768118017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:23:46+05:30"} [2026-01-11 13:23:47] [DEBUG] Ignoring event: delivered [2026-01-11 13:23:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:53:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCNUI5Mzk2OTE2MDRDRkIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCNUI5Mzk2OTE2MDRDRkIwAA==", "timestamp": "1768118037", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:23:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:23:59] [INFO] Sending instructions to 917202000200 [2026-01-11 13:23:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:23:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:23:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb3a96f5285244f1b744879f9adeee31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:24:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:54:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwQzQ4RkVENDcwQzY2QTFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwQzQ4RkVENDcwQzY2QTFGAA==", "timestamp": "1768118043", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:24:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:24:04] [INFO] Sending instructions to 917202000200 [2026-01-11 13:24:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:24:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:24:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3acec0b521d4001a1d44bcc0f926307", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:24:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwQzQ4RkVENDcwQzY2QTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwQzQ4RkVENDcwQzY2QTFGAA==\",\"timestamp\":\"1768118043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:07+05:30"} [2026-01-11 13:24:07] [DEBUG] Ignoring event: delivered [2026-01-11 13:24:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:23:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCNUI5Mzk2OTE2MDRDRkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCNUI5Mzk2OTE2MDRDRkIwAA==\",\"timestamp\":\"1768118037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:07+05:30"} [2026-01-11 13:24:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCNUI5Mzk2OTE2MDRDRkIwAA== [2026-01-11 13:24:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwQzQ4RkVENDcwQzY2QTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwQzQ4RkVENDcwQzY2QTFGAA==\",\"timestamp\":\"1768118043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:13+05:30"} [2026-01-11 13:24:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwQzQ4RkVENDcwQzY2QTFGAA== [2026-01-11 13:24:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:54:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGRkFFNTU0NTQ3RDRCREE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGRkFFNTU0NTQ3RDRCREE0AA==", "timestamp": "1768118053", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:24:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:24:15] [INFO] Sending instructions to 917202000200 [2026-01-11 13:24:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:24:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:24:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:23:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCNUI5Mzk2OTE2MDRDRkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCNUI5Mzk2OTE2MDRDRkIwAA==\",\"timestamp\":\"1768118037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:14+05:30"} [2026-01-11 13:24:15] [DEBUG] Ignoring event: delivered [2026-01-11 13:24:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e52108a81aa64980963967d54ff1d5ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:24:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGRkFFNTU0NTQ3RDRCREE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGRkFFNTU0NTQ3RDRCREE0AA==\",\"timestamp\":\"1768118053\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:24+05:30"} [2026-01-11 13:24:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGRkFFNTU0NTQ3RDRCREE0AA== [2026-01-11 13:24:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGRkFFNTU0NTQ3RDRCREE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGRkFFNTU0NTQ3RDRCREE0AA==\",\"timestamp\":\"1768118053\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:37+05:30"} [2026-01-11 13:24:38] [DEBUG] Ignoring event: delivered [2026-01-11 13:24:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:54:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3RTEwQTA1OUJGQTJCRjdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3RTEwQTA1OUJGQTJCRjdFAA==", "timestamp": "1768118079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:24:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:24:40] [INFO] Sending instructions to 917202000200 [2026-01-11 13:24:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:24:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:24:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4ac5cda11e04effac4eee0b9e59dfe0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:24:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:54:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRkZGRUJENDZEM0U3NDlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRkZGRUJENDZEM0U3NDlCAA==", "timestamp": "1768118084", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:24:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:24:46] [INFO] Sending instructions to 917202000200 [2026-01-11 13:24:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:24:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:24:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d918ac7d878d4fc2b20dd07ee97b85e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:24:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:54:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0MDc0NTMyMTYwNTgyNzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0MDc0NTMyMTYwNTgyNzM3AA==", "timestamp": "1768118089", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:24:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:24:51] [INFO] Sending instructions to 917202000200 [2026-01-11 13:24:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:24:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:24:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b0ff2a62be543938a763f8490bac0de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:24:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRkZGRUJENDZEM0U3NDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRkZGRUJENDZEM0U3NDlCAA==\",\"timestamp\":\"1768118084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:51+05:30"} [2026-01-11 13:24:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRkZGRUJENDZEM0U3NDlCAA== [2026-01-11 13:24:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3RTEwQTA1OUJGQTJCRjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3RTEwQTA1OUJGQTJCRjdFAA==\",\"timestamp\":\"1768118079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:52+05:30"} [2026-01-11 13:24:52] [DEBUG] Ignoring event: delivered [2026-01-11 13:24:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0MDc0NTMyMTYwNTgyNzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0MDc0NTMyMTYwNTgyNzM3AA==\",\"timestamp\":\"1768118089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:52+05:30"} [2026-01-11 13:24:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0MDc0NTMyMTYwNTgyNzM3AA== [2026-01-11 13:24:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3RTEwQTA1OUJGQTJCRjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3RTEwQTA1OUJGQTJCRjdFAA==\",\"timestamp\":\"1768118079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:52+05:30"} [2026-01-11 13:24:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3RTEwQTA1OUJGQTJCRjdFAA== [2026-01-11 13:24:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0MDc0NTMyMTYwNTgyNzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0MDc0NTMyMTYwNTgyNzM3AA==\",\"timestamp\":\"1768118089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:52+05:30"} [2026-01-11 13:24:53] [DEBUG] Ignoring event: delivered [2026-01-11 13:24:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRkZGRUJENDZEM0U3NDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRkZGRUJENDZEM0U3NDlCAA==\",\"timestamp\":\"1768118084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:24:52+05:30"} [2026-01-11 13:24:53] [DEBUG] Ignoring event: delivered [2026-01-11 13:25:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:55:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBOTVBNUJFNjQ1NTVGNERDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBOTVBNUJFNjQ1NTVGNERDAA==", "timestamp": "1768118120", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:25:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:25:22] [INFO] Sending instructions to 917202000200 [2026-01-11 13:25:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:25:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:25:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bdfdd68ee304af18f374ec247aea42c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:25:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:55:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREM0FBNUQ5MTdDOTczNEUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREM0FBNUQ5MTdDOTczNEUzAA==", "timestamp": "1768118125", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:25:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:25:27] [INFO] Sending instructions to 917202000200 [2026-01-11 13:25:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:25:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:25:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63634b855a2942108f77ec76fada03e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:25:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:55:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4NzE5M0YzMEVDQTNBQjU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4NzE5M0YzMEVDQTNBQjU1AA==", "timestamp": "1768118126", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:25:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:25:27] [INFO] Sending instructions to 917202000200 [2026-01-11 13:25:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:25:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:25:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffbb3ee736764bd99ddb923f29d0881f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:25:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:25:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4NzE5M0YzMEVDQTNBQjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ4NzE5M0YzMEVDQTNBQjU1AA==\",\"timestamp\":\"1768118126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:25:32+05:30"} [2026-01-11 13:25:33] [DEBUG] Ignoring event: delivered [2026-01-11 13:25:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:25:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBOTVBNUJFNjQ1NTVGNERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBOTVBNUJFNjQ1NTVGNERDAA==\",\"timestamp\":\"1768118120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:25:32+05:30"} [2026-01-11 13:25:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBOTVBNUJFNjQ1NTVGNERDAA== [2026-01-11 13:25:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:25:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREM0FBNUQ5MTdDOTczNEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREM0FBNUQ5MTdDOTczNEUzAA==\",\"timestamp\":\"1768118125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:25:35+05:30"} [2026-01-11 13:25:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREM0FBNUQ5MTdDOTczNEUzAA== [2026-01-11 13:25:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:25:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBOTVBNUJFNjQ1NTVGNERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFBOTVBNUJFNjQ1NTVGNERDAA==\",\"timestamp\":\"1768118120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:25:37+05:30"} [2026-01-11 13:25:38] [DEBUG] Ignoring event: delivered [2026-01-11 13:25:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:25:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREM0FBNUQ5MTdDOTczNEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREM0FBNUQ5MTdDOTczNEUzAA==\",\"timestamp\":\"1768118125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:25:47+05:30"} [2026-01-11 13:25:49] [DEBUG] Ignoring event: delivered [2026-01-11 13:26:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:56:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MkI1RDEzNkZDMTI3NjY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MkI1RDEzNkZDMTI3NjY0AA==", "timestamp": "1768118161", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:26:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:26:03] [INFO] Sending instructions to 917202000200 [2026-01-11 13:26:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:26:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:26:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b58a856caf2743008da64755db5e66a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:26:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:56:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDhDRkIzQjEzMzE2RDI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDhDRkIzQjEzMzE2RDI3AA==", "timestamp": "1768118162", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:26:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:26:04] [INFO] Sending instructions to 917202000200 [2026-01-11 13:26:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:26:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:26:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1836c8f7ce34f8a86744540273f4766", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:26:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:56:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwMzI1Qzk3QUREQjdENkRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwMzI1Qzk3QUREQjdENkRBAA==", "timestamp": "1768118167", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:26:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:26:09] [INFO] Sending instructions to 917202000200 [2026-01-11 13:26:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:26:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:26:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67ef142209234b50ad9d3e13d2b9a0b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:26:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwMzI1Qzk3QUREQjdENkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwMzI1Qzk3QUREQjdENkRBAA==\",\"timestamp\":\"1768118167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:26:11+05:30"} [2026-01-11 13:26:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwMzI1Qzk3QUREQjdENkRBAA== [2026-01-11 13:26:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwMzI1Qzk3QUREQjdENkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwMzI1Qzk3QUREQjdENkRBAA==\",\"timestamp\":\"1768118167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:26:11+05:30"} [2026-01-11 13:26:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:26:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDhDRkIzQjEzMzE2RDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1RDhDRkIzQjEzMzE2RDI3AA==\",\"timestamp\":\"1768118162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:26:12+05:30"} [2026-01-11 13:26:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:26:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MkI1RDEzNkZDMTI3NjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MkI1RDEzNkZDMTI3NjY0AA==\",\"timestamp\":\"1768118161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:26:24+05:30"} [2026-01-11 13:26:24] [DEBUG] Ignoring event: delivered [2026-01-11 13:26:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MkI1RDEzNkZDMTI3NjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MkI1RDEzNkZDMTI3NjY0AA==\",\"timestamp\":\"1768118161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:26:24+05:30"} [2026-01-11 13:26:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MkI1RDEzNkZDMTI3NjY0AA== [2026-01-11 13:26:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:56:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCRjlBQjhBRTE2OTMwNEMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCRjlBQjhBRTE2OTMwNEMxAA==", "timestamp": "1768118198", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:26:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:26:40] [INFO] Sending instructions to 917202000200 [2026-01-11 13:26:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:26:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:26:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a64f0249b3044df9ae69743e4b44b77d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:26:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:56:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDg0MjNENzQ1OTE1NTk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDg0MjNENzQ1OTE1NTk5AA==", "timestamp": "1768118203", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:26:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:26:45] [INFO] Sending instructions to 917202000200 [2026-01-11 13:26:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:26:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:26:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c2fc4984f264c43abd4ba9722010db2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:26:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:56:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyRDVFOEI4OTkxNkNFQUQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyRDVFOEI4OTkxNkNFQUQwAA==", "timestamp": "1768118203", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:26:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:26:45] [INFO] Sending instructions to 917202000200 [2026-01-11 13:26:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:26:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:26:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "983b7f3f563249e9ae372b8ded453e25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCRjlBQjhBRTE2OTMwNEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCRjlBQjhBRTE2OTMwNEMxAA==\",\"timestamp\":\"1768118198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:26:49+05:30"} [2026-01-11 13:26:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCRjlBQjhBRTE2OTMwNEMxAA== [2026-01-11 13:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyRDVFOEI4OTkxNkNFQUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyRDVFOEI4OTkxNkNFQUQwAA==\",\"timestamp\":\"1768118203\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:26:49+05:30"} [2026-01-11 13:26:49] [DEBUG] Ignoring event: delivered [2026-01-11 13:26:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCRjlBQjhBRTE2OTMwNEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCRjlBQjhBRTE2OTMwNEMxAA==\",\"timestamp\":\"1768118198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:26:49+05:30"} [2026-01-11 13:26:50] [DEBUG] Ignoring event: delivered [2026-01-11 13:26:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDg0MjNENzQ1OTE1NTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDg0MjNENzQ1OTE1NTk5AA==\",\"timestamp\":\"1768118203\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:26:50+05:30"} [2026-01-11 13:26:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDg0MjNENzQ1OTE1NTk5AA== [2026-01-11 13:27:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:26:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDg0MjNENzQ1OTE1NTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyRDg0MjNENzQ1OTE1NTk5AA==\",\"timestamp\":\"1768118203\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:27:02+05:30"} [2026-01-11 13:27:02] [DEBUG] Ignoring event: delivered [2026-01-11 13:27:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:57:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDQUZBMUMzNDk2NEFFNzdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDQUZBMUMzNDk2NEFFNzdGAA==", "timestamp": "1768118239", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:27:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:27:20] [INFO] Sending instructions to 917202000200 [2026-01-11 13:27:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:27:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:27:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd721df4457748e4a7a7d1ea3578c5f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:27:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:57:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMTc3MDlGN0YwQkVEMjI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMTc3MDlGN0YwQkVEMjI5AA==", "timestamp": "1768118240", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:27:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:27:22] [INFO] Sending instructions to 917202000200 [2026-01-11 13:27:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:27:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:27:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe94e529efce4f3faa4d3b38dd35edcb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:27:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:57:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1OTI1RjdFQTY1OTJCOEM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1OTI1RjdFQTY1OTJCOEM1AA==", "timestamp": "1768118244", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:27:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:27:26] [INFO] Sending instructions to 917202000200 [2026-01-11 13:27:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:27:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:27:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e9ba6dad6064fea9d66cd0b37810650", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:27:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDQUZBMUMzNDk2NEFFNzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDQUZBMUMzNDk2NEFFNzdGAA==\",\"timestamp\":\"1768118239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:27:28+05:30"} [2026-01-11 13:27:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDQUZBMUMzNDk2NEFFNzdGAA== [2026-01-11 13:27:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDQUZBMUMzNDk2NEFFNzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDQUZBMUMzNDk2NEFFNzdGAA==\",\"timestamp\":\"1768118239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:27:28+05:30"} [2026-01-11 13:27:29] [DEBUG] Ignoring event: delivered [2026-01-11 13:27:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMTc3MDlGN0YwQkVEMjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMTc3MDlGN0YwQkVEMjI5AA==\",\"timestamp\":\"1768118240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:27:29+05:30"} [2026-01-11 13:27:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMTc3MDlGN0YwQkVEMjI5AA== [2026-01-11 13:27:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1OTI1RjdFQTY1OTJCOEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1OTI1RjdFQTY1OTJCOEM1AA==\",\"timestamp\":\"1768118244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:27:29+05:30"} [2026-01-11 13:27:29] [DEBUG] Ignoring event: delivered [2026-01-11 13:27:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1OTI1RjdFQTY1OTJCOEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1OTI1RjdFQTY1OTJCOEM1AA==\",\"timestamp\":\"1768118244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:27:29+05:30"} [2026-01-11 13:27:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU1OTI1RjdFQTY1OTJCOEM1AA== [2026-01-11 13:27:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMTc3MDlGN0YwQkVEMjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQxMTc3MDlGN0YwQkVEMjI5AA==\",\"timestamp\":\"1768118240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:27:36+05:30"} [2026-01-11 13:27:37] [DEBUG] Ignoring event: delivered [2026-01-11 13:27:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:57:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRFNzdFOTc4MzVGQTQxOTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRFNzdFOTc4MzVGQTQxOTU1AA==", "timestamp": "1768118276", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:27:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:27:58] [INFO] Sending instructions to 917202000200 [2026-01-11 13:27:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:27:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:27:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65faabcf24d84c4e8e0cdf18fdc40aef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:28:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:58:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NzgzMUIyMjI0Rjc1QzM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NzgzMUIyMjI0Rjc1QzM0AA==", "timestamp": "1768118280", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:28:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:28:02] [INFO] Sending instructions to 917202000200 [2026-01-11 13:28:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:28:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:28:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f8b5b1a22b7402b898c1bd07d9d9415", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:28:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:58:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk0MkI1QzJEQ0U0MzkwQ0ZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk0MkI1QzJEQ0U0MzkwQ0ZBAA==", "timestamp": "1768118281", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:28:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:28:03] [INFO] Sending instructions to 917202000200 [2026-01-11 13:28:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:28:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:28:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83e157c806e64e648981f54942d7b916", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NzgzMUIyMjI0Rjc1QzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NzgzMUIyMjI0Rjc1QzM0AA==\",\"timestamp\":\"1768118280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:06+05:30"} [2026-01-11 13:28:06] [DEBUG] Ignoring event: delivered [2026-01-11 13:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:27:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRFNzdFOTc4MzVGQTQxOTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRFNzdFOTc4MzVGQTQxOTU1AA==\",\"timestamp\":\"1768118276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:06+05:30"} [2026-01-11 13:28:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRFNzdFOTc4MzVGQTQxOTU1AA== [2026-01-11 13:28:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NzgzMUIyMjI0Rjc1QzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NzgzMUIyMjI0Rjc1QzM0AA==\",\"timestamp\":\"1768118280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:06+05:30"} [2026-01-11 13:28:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NzgzMUIyMjI0Rjc1QzM0AA== [2026-01-11 13:28:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:27:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRFNzdFOTc4MzVGQTQxOTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRFNzdFOTc4MzVGQTQxOTU1AA==\",\"timestamp\":\"1768118276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:06+05:30"} [2026-01-11 13:28:07] [DEBUG] Ignoring event: delivered [2026-01-11 13:28:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:28:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk0MkI1QzJEQ0U0MzkwQ0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk0MkI1QzJEQ0U0MzkwQ0ZBAA==\",\"timestamp\":\"1768118281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:17+05:30"} [2026-01-11 13:28:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:28:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:58:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc2QzBDMjc3OUE4OTNBOUI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc2QzBDMjc3OUE4OTNBOUI5AA==", "timestamp": "1768118317", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:28:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:28:39] [INFO] Sending instructions to 917202000200 [2026-01-11 13:28:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:28:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:28:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ab21504e6a14406a51ed2447b9268b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:28:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:58:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1QUQ1NDVCMDVCMzA3MUJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1QUQ1NDVCMDVCMzA3MUJCAA==", "timestamp": "1768118318", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:28:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:28:40] [INFO] Sending instructions to 917202000200 [2026-01-11 13:28:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:28:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:28:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a7a4077f8f6461c904dd4057f1fcafe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:28:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:28:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1QUQ1NDVCMDVCMzA3MUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc1QUQ1NDVCMDVCMzA3MUJCAA==\",\"timestamp\":\"1768118318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:41+05:30"} [2026-01-11 13:28:41] [DEBUG] Ignoring event: delivered [2026-01-11 13:28:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:28:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc2QzBDMjc3OUE4OTNBOUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc2QzBDMjc3OUE4OTNBOUI5AA==\",\"timestamp\":\"1768118317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:41+05:30"} [2026-01-11 13:28:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc2QzBDMjc3OUE4OTNBOUI5AA== [2026-01-11 13:28:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:28:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc2QzBDMjc3OUE4OTNBOUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc2QzBDMjc3OUE4OTNBOUI5AA==\",\"timestamp\":\"1768118317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:41+05:30"} [2026-01-11 13:28:41] [DEBUG] Ignoring event: delivered [2026-01-11 13:28:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:58:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc2MjEzNDBFMTc4RERBQTU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc2MjEzNDBFMTc4RERBQTU2AA==", "timestamp": "1768118323", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:28:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:28:44] [INFO] Sending instructions to 917202000200 [2026-01-11 13:28:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:28:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:28:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e309cbda611c4c79ad3d9d2f369ce9da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:28:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:28:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc2MjEzNDBFMTc4RERBQTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc2MjEzNDBFMTc4RERBQTU2AA==\",\"timestamp\":\"1768118323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:57+05:30"} [2026-01-11 13:28:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc2MjEzNDBFMTc4RERBQTU2AA== [2026-01-11 13:28:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:28:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc2MjEzNDBFMTc4RERBQTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc2MjEzNDBFMTc4RERBQTU2AA==\",\"timestamp\":\"1768118323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:28:58+05:30"} [2026-01-11 13:28:58] [DEBUG] Ignoring event: delivered [2026-01-11 13:29:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:59:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5Rjg2N0IwMDVEOUZERjdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5Rjg2N0IwMDVEOUZERjdBAA==", "timestamp": "1768118354", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:29:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:29:16] [INFO] Sending instructions to 917202000200 [2026-01-11 13:29:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:29:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:29:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11e76c71710b4c3894aeddd079cfb245", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:29:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:59:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0ODIzN0MzNEZENjA2NkM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0ODIzN0MzNEZENjA2NkM4AA==", "timestamp": "1768118359", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:29:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:29:20] [INFO] Sending instructions to 917202000200 [2026-01-11 13:29:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:29:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:29:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df75f1a98bf64421a17908d00cc93795", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:29:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:59:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNENBODkwNkUzMzc4OERFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNENBODkwNkUzMzc4OERFAA==", "timestamp": "1768118359", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:29:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:29:21] [INFO] Sending instructions to 917202000200 [2026-01-11 13:29:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:29:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:29:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f77eaf3817341cf9e90bbf871bc6d7b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:29:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:29:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNENBODkwNkUzMzc4OERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNENBODkwNkUzMzc4OERFAA==\",\"timestamp\":\"1768118359\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:29:22+05:30"} [2026-01-11 13:29:22] [DEBUG] Ignoring event: delivered [2026-01-11 13:29:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5Rjg2N0IwMDVEOUZERjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5Rjg2N0IwMDVEOUZERjdBAA==\",\"timestamp\":\"1768118354\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:29:23+05:30"} [2026-01-11 13:29:23] [DEBUG] Ignoring event: delivered [2026-01-11 13:29:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5Rjg2N0IwMDVEOUZERjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5Rjg2N0IwMDVEOUZERjdBAA==\",\"timestamp\":\"1768118354\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:29:22+05:30"} [2026-01-11 13:29:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5Rjg2N0IwMDVEOUZERjdBAA== [2026-01-11 13:29:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:29:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0ODIzN0MzNEZENjA2NkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0ODIzN0MzNEZENjA2NkM4AA==\",\"timestamp\":\"1768118359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:29:23+05:30"} [2026-01-11 13:29:23] [DEBUG] Ignoring event: delivered [2026-01-11 13:29:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:29:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0ODIzN0MzNEZENjA2NkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0ODIzN0MzNEZENjA2NkM4AA==\",\"timestamp\":\"1768118359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:29:23+05:30"} [2026-01-11 13:29:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0ODIzN0MzNEZENjA2NkM4AA== [2026-01-11 13:29:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:59:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVENDIzMzVDQ0VGNTJENEE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVENDIzMzVDQ0VGNTJENEE3AA==", "timestamp": "1768118394", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:29:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:29:56] [INFO] Sending instructions to 917202000200 [2026-01-11 13:29:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:29:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:29:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "528fdd6321d94677a13e88296dd054c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:29:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 07:59:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEQTk4NTdFOUZGMTdERTVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEQTk4NTdFOUZGMTdERTVDAA==", "timestamp": "1768118395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:29:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:29:57] [INFO] Sending instructions to 917202000200 [2026-01-11 13:29:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:29:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:29:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3601c55184574e09b40b46b77a246e2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:30:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:00:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOEQ0MkE4NkY4QURBMzNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOEQ0MkE4NkY4QURBMzNDAA==", "timestamp": "1768118400", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:30:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:30:01] [INFO] Sending instructions to 917202000200 [2026-01-11 13:30:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:30:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:30:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:29:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVENDIzMzVDQ0VGNTJENEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVENDIzMzVDQ0VGNTJENEE3AA==\",\"timestamp\":\"1768118394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:01+05:30"} [2026-01-11 13:30:01] [DEBUG] Ignoring event: delivered [2026-01-11 13:30:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9978937ddff481eb2ae0ef73abc12e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:30:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:29:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVENDIzMzVDQ0VGNTJENEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVENDIzMzVDQ0VGNTJENEE3AA==\",\"timestamp\":\"1768118394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:01+05:30"} [2026-01-11 13:30:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVENDIzMzVDQ0VGNTJENEE3AA== [2026-01-11 13:30:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:30:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOEQ0MkE4NkY4QURBMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOEQ0MkE4NkY4QURBMzNDAA==\",\"timestamp\":\"1768118400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:02+05:30"} [2026-01-11 13:30:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:30:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:30:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOEQ0MkE4NkY4QURBMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOEQ0MkE4NkY4QURBMzNDAA==\",\"timestamp\":\"1768118400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:03+05:30"} [2026-01-11 13:30:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOEQ0MkE4NkY4QURBMzNDAA== [2026-01-11 13:30:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:29:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEQTk4NTdFOUZGMTdERTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThEQTk4NTdFOUZGMTdERTVDAA==\",\"timestamp\":\"1768118395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:03+05:30"} [2026-01-11 13:30:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:30:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:00:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0N0NEODBEMUFGQkIyN0NDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0N0NEODBEMUFGQkIyN0NDAA==", "timestamp": "1768118432", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:30:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:30:33] [INFO] Sending instructions to 917202000200 [2026-01-11 13:30:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:30:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:30:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c766f4a38db47c48043a133efbee674", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:30:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:00:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBMjZCNDg1ODQ3RTQxMzNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBMjZCNDg1ODQ3RTQxMzNDAA==", "timestamp": "1768118437", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:30:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:30:38] [INFO] Sending instructions to 917202000200 [2026-01-11 13:30:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:30:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:30:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "629f774961164e1ba052955e2ef7fbfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:30:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:00:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzQjJEQkE0M0I4NUYxNkU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzQjJEQkE0M0I4NUYxNkU0AA==", "timestamp": "1768118438", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:30:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:30:39] [INFO] Sending instructions to 917202000200 [2026-01-11 13:30:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:30:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:30:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb2db78083ed4770bf7d373e384916a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:30:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBMjZCNDg1ODQ3RTQxMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBMjZCNDg1ODQ3RTQxMzNDAA==\",\"timestamp\":\"1768118437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:41+05:30"} [2026-01-11 13:30:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBMjZCNDg1ODQ3RTQxMzNDAA== [2026-01-11 13:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:30:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzQjJEQkE0M0I4NUYxNkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzQjJEQkE0M0I4NUYxNkU0AA==\",\"timestamp\":\"1768118438\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:41+05:30"} [2026-01-11 13:30:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzQjJEQkE0M0I4NUYxNkU0AA== [2026-01-11 13:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:30:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBMjZCNDg1ODQ3RTQxMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBMjZCNDg1ODQ3RTQxMzNDAA==\",\"timestamp\":\"1768118437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:41+05:30"} [2026-01-11 13:30:42] [DEBUG] Ignoring event: delivered [2026-01-11 13:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:30:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzQjJEQkE0M0I4NUYxNkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAzQjJEQkE0M0I4NUYxNkU0AA==\",\"timestamp\":\"1768118438\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:41+05:30"} [2026-01-11 13:30:42] [DEBUG] Ignoring event: delivered [2026-01-11 13:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:30:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0N0NEODBEMUFGQkIyN0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0N0NEODBEMUFGQkIyN0NDAA==\",\"timestamp\":\"1768118432\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:41+05:30"} [2026-01-11 13:30:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0N0NEODBEMUFGQkIyN0NDAA== [2026-01-11 13:30:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:30:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0N0NEODBEMUFGQkIyN0NDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0N0NEODBEMUFGQkIyN0NDAA==\",\"timestamp\":\"1768118432\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:30:42+05:30"} [2026-01-11 13:30:43] [DEBUG] Ignoring event: delivered [2026-01-11 13:31:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:01:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEREM4MjY2ODY3N0JCQjg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEREM4MjY2ODY3N0JCQjg1AA==", "timestamp": "1768118473", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:31:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:31:14] [INFO] Sending instructions to 917202000200 [2026-01-11 13:31:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:31:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:31:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1144d47510c44604857e1f477096e04e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:31:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:01:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBMzE2REY4QkM0RTYyNjJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBMzE2REY4QkM0RTYyNjJCAA==", "timestamp": "1768118473", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:31:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:31:15] [INFO] Sending instructions to 917202000200 [2026-01-11 13:31:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:31:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:31:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e83d5a8f7b34299889cee5aeb53bab6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:31:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:01:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4QUY2ODRDRTRBODIyREU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4QUY2ODRDRTRBODIyREU5AA==", "timestamp": "1768118478", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:31:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:31:20] [INFO] Sending instructions to 917202000200 [2026-01-11 13:31:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:31:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:31:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51d4d74d361241848d4a996f3b542f7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:31:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBMzE2REY4QkM0RTYyNjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBMzE2REY4QkM0RTYyNjJCAA==\",\"timestamp\":\"1768118473\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:31:22+05:30"} [2026-01-11 13:31:23] [DEBUG] Ignoring event: delivered [2026-01-11 13:31:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4QUY2ODRDRTRBODIyREU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4QUY2ODRDRTRBODIyREU5AA==\",\"timestamp\":\"1768118478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:31:22+05:30"} [2026-01-11 13:31:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4QUY2ODRDRTRBODIyREU5AA== [2026-01-11 13:31:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4QUY2ODRDRTRBODIyREU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4QUY2ODRDRTRBODIyREU5AA==\",\"timestamp\":\"1768118478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:31:22+05:30"} [2026-01-11 13:31:23] [DEBUG] Ignoring event: delivered [2026-01-11 13:31:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEREM4MjY2ODY3N0JCQjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEREM4MjY2ODY3N0JCQjg1AA==\",\"timestamp\":\"1768118473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:31:24+05:30"} [2026-01-11 13:31:25] [DEBUG] Ignoring event: delivered [2026-01-11 13:31:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEREM4MjY2ODY3N0JCQjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEREM4MjY2ODY3N0JCQjg1AA==\",\"timestamp\":\"1768118473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:31:24+05:30"} [2026-01-11 13:31:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEREM4MjY2ODY3N0JCQjg1AA== [2026-01-11 13:31:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:01:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ1MzJCQ0UyMDI5NTNGRTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ1MzJCQ0UyMDI5NTNGRTdGAA==", "timestamp": "1768118509", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:31:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:31:51] [INFO] Sending instructions to 917202000200 [2026-01-11 13:31:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:31:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:31:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f2081b9ff4842078cd6f09a9d1511a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:31:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:01:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NjRGNzhBQTBGQzhEN0IyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NjRGNzhBQTBGQzhEN0IyAA==", "timestamp": "1768118515", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:31:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:31:56] [INFO] Sending instructions to 917202000200 [2026-01-11 13:31:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:31:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:31:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39b9ab1c6bb749b7963043237ab6e42c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:31:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:01:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzcxQzI5RkFEREVEMEVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzcxQzI5RkFEREVEMEVEAA==", "timestamp": "1768118515", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:31:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:31:57] [INFO] Sending instructions to 917202000200 [2026-01-11 13:31:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:31:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:31:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ec0ce6b0be945eb94a491c93637310f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:32:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ1MzJCQ0UyMDI5NTNGRTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ1MzJCQ0UyMDI5NTNGRTdGAA==\",\"timestamp\":\"1768118509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:32:03+05:30"} [2026-01-11 13:32:04] [DEBUG] Ignoring event: delivered [2026-01-11 13:32:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ1MzJCQ0UyMDI5NTNGRTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ1MzJCQ0UyMDI5NTNGRTdGAA==\",\"timestamp\":\"1768118509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:32:03+05:30"} [2026-01-11 13:32:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ1MzJCQ0UyMDI5NTNGRTdGAA== [2026-01-11 13:32:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NjRGNzhBQTBGQzhEN0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NjRGNzhBQTBGQzhEN0IyAA==\",\"timestamp\":\"1768118515\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:32:04+05:30"} [2026-01-11 13:32:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NjRGNzhBQTBGQzhEN0IyAA== [2026-01-11 13:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NjRGNzhBQTBGQzhEN0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NjRGNzhBQTBGQzhEN0IyAA==\",\"timestamp\":\"1768118515\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:32:12+05:30"} [2026-01-11 13:32:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:31:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzcxQzI5RkFEREVEMEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzcxQzI5RkFEREVEMEVEAA==\",\"timestamp\":\"1768118515\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:32:12+05:30"} [2026-01-11 13:32:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:32:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:02:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDNTkwQzk3NDdGMzVGNTAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDNTkwQzk3NDdGMzVGNTAxAA==", "timestamp": "1768118552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:32:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:32:34] [INFO] Sending instructions to 917202000200 [2026-01-11 13:32:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:32:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:32:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad00351e41a94a51a46ac7202deab4b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:32:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:02:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGRDk4MDA0RkM4QTlENURDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGRDk4MDA0RkM4QTlENURDAA==", "timestamp": "1768118551", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:32:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:32:34] [INFO] Sending instructions to 917202000200 [2026-01-11 13:32:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:32:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:32:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3ba6b6ee8d740d8ad24fd65484f1515", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:32:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:02:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxMTJBNDg3N0U4RDIwM0I1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxMTJBNDg3N0U4RDIwM0I1AA==", "timestamp": "1768118557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:32:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:32:39] [INFO] Sending instructions to 917202000200 [2026-01-11 13:32:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:32:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:32:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34843665ca1c43dd82bc01e8c4b35ef6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:32:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGRDk4MDA0RkM4QTlENURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdGRDk4MDA0RkM4QTlENURDAA==\",\"timestamp\":\"1768118551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:32:44+05:30"} [2026-01-11 13:32:47] [DEBUG] Ignoring event: delivered [2026-01-11 13:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:32:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDNTkwQzk3NDdGMzVGNTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDNTkwQzk3NDdGMzVGNTAxAA==\",\"timestamp\":\"1768118552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:32:52+05:30"} [2026-01-11 13:32:54] [DEBUG] Ignoring event: delivered [2026-01-11 13:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:32:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDNTkwQzk3NDdGMzVGNTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDNTkwQzk3NDdGMzVGNTAxAA==\",\"timestamp\":\"1768118552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:32:53+05:30"} [2026-01-11 13:32:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDNTkwQzk3NDdGMzVGNTAxAA== [2026-01-11 13:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:32:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxMTJBNDg3N0U4RDIwM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxMTJBNDg3N0U4RDIwM0I1AA==\",\"timestamp\":\"1768118557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:32:53+05:30"} [2026-01-11 13:32:54] [DEBUG] Ignoring event: delivered [2026-01-11 13:33:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:32:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxMTJBNDg3N0U4RDIwM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxMTJBNDg3N0U4RDIwM0I1AA==\",\"timestamp\":\"1768118557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:33:05+05:30"} [2026-01-11 13:33:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxMTJBNDg3N0U4RDIwM0I1AA== [2026-01-11 13:33:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:03:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NTNDM0M5NkMxQ0EwRkUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NTNDM0M5NkMxQ0EwRkUzAA==", "timestamp": "1768118589", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:33:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:33:13] [INFO] Sending instructions to 917202000200 [2026-01-11 13:33:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:33:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:33:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16b24a059e384a7889bcbb0dff8ae69c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:33:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:03:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3MTY2QUNDQjJCNjBGMjk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3MTY2QUNDQjJCNjBGMjk3AA==", "timestamp": "1768118594", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:33:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:33:16] [INFO] Sending instructions to 917202000200 [2026-01-11 13:33:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:33:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:33:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca36a6043df1472fa26f86b4bba12043", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:33:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:03:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI5N0Q1QzQ2OEEzNDlDNDQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI5N0Q1QzQ2OEEzNDlDNDQ5AA==", "timestamp": "1768118597", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:33:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:33:21] [INFO] Sending instructions to 917202000200 [2026-01-11 13:33:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:33:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:33:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b893e7d9986b439fb27021ac0b63fa1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:33:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NTNDM0M5NkMxQ0EwRkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NTNDM0M5NkMxQ0EwRkUzAA==\",\"timestamp\":\"1768118589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:33:22+05:30"} [2026-01-11 13:33:23] [DEBUG] Ignoring event: delivered [2026-01-11 13:33:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI5N0Q1QzQ2OEEzNDlDNDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI5N0Q1QzQ2OEEzNDlDNDQ5AA==\",\"timestamp\":\"1768118597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:33:22+05:30"} [2026-01-11 13:33:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI5N0Q1QzQ2OEEzNDlDNDQ5AA== [2026-01-11 13:33:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI5N0Q1QzQ2OEEzNDlDNDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI5N0Q1QzQ2OEEzNDlDNDQ5AA==\",\"timestamp\":\"1768118597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:33:22+05:30"} [2026-01-11 13:33:23] [DEBUG] Ignoring event: delivered [2026-01-11 13:33:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NTNDM0M5NkMxQ0EwRkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NTNDM0M5NkMxQ0EwRkUzAA==\",\"timestamp\":\"1768118589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:33:23+05:30"} [2026-01-11 13:33:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NTNDM0M5NkMxQ0EwRkUzAA== [2026-01-11 13:33:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3MTY2QUNDQjJCNjBGMjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3MTY2QUNDQjJCNjBGMjk3AA==\",\"timestamp\":\"1768118594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:33:24+05:30"} [2026-01-11 13:33:25] [DEBUG] Ignoring event: delivered [2026-01-11 13:33:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3MTY2QUNDQjJCNjBGMjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3MTY2QUNDQjJCNjBGMjk3AA==\",\"timestamp\":\"1768118594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:33:31+05:30"} [2026-01-11 13:33:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3MTY2QUNDQjJCNjBGMjk3AA== [2026-01-11 13:33:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:03:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYyMUQzODUwQUI3MzY1M0Y1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYyMUQzODUwQUI3MzY1M0Y1AA==", "timestamp": "1768118631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:33:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:33:53] [INFO] Sending instructions to 917202000200 [2026-01-11 13:33:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:33:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:33:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3dce8f027c974576af5f3e16faf11abf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:33:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:03:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRUY5MDBDQUI1N0E0MTlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRUY5MDBDQUI1N0E0MTlEAA==", "timestamp": "1768118635", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:33:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:33:57] [INFO] Sending instructions to 917202000200 [2026-01-11 13:33:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:33:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:33:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac4d846258b64acc9f11b9cd2a6ede60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:33:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:03:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCQjYwNkQwQTlDQUU1ODA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCQjYwNkQwQTlDQUU1ODA2AA==", "timestamp": "1768118637", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:33:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:33:59] [INFO] Sending instructions to 917202000200 [2026-01-11 13:33:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:33:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:33:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3088e5994c9424daad5d3339a5c2f6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:34:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCQjYwNkQwQTlDQUU1ODA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCQjYwNkQwQTlDQUU1ODA2AA==\",\"timestamp\":\"1768118637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:00+05:30"} [2026-01-11 13:34:01] [DEBUG] Ignoring event: delivered [2026-01-11 13:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYyMUQzODUwQUI3MzY1M0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYyMUQzODUwQUI3MzY1M0Y1AA==\",\"timestamp\":\"1768118631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:02+05:30"} [2026-01-11 13:34:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:34:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCQjYwNkQwQTlDQUU1ODA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCQjYwNkQwQTlDQUU1ODA2AA==\",\"timestamp\":\"1768118637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:03+05:30"} [2026-01-11 13:34:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCQjYwNkQwQTlDQUU1ODA2AA== [2026-01-11 13:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYyMUQzODUwQUI3MzY1M0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYyMUQzODUwQUI3MzY1M0Y1AA==\",\"timestamp\":\"1768118631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:09+05:30"} [2026-01-11 13:34:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYyMUQzODUwQUI3MzY1M0Y1AA== [2026-01-11 13:34:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRUY5MDBDQUI1N0E0MTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRUY5MDBDQUI1N0E0MTlEAA==\",\"timestamp\":\"1768118635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:11+05:30"} [2026-01-11 13:34:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:34:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRUY5MDBDQUI1N0E0MTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRUY5MDBDQUI1N0E0MTlEAA==\",\"timestamp\":\"1768118635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:10+05:30"} [2026-01-11 13:34:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRUY5MDBDQUI1N0E0MTlEAA== [2026-01-11 13:34:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:04:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4NUUyQkQ3NTVEOUM0MDBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4NUUyQkQ3NTVEOUM0MDBDAA==", "timestamp": "1768118672", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:34:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:34:33] [INFO] Sending instructions to 917202000200 [2026-01-11 13:34:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:34:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:34:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ccb776259484a7ba1b4b74cb28b0010", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:34:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:04:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDQUNCOUJDODdGOEMxRkM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDQUNCOUJDODdGOEMxRkM5AA==", "timestamp": "1768118677", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:34:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:34:39] [INFO] Sending instructions to 917202000200 [2026-01-11 13:34:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:34:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:34:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b80fe6173524b73b06867d3e9f7a49d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:34:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4NUUyQkQ3NTVEOUM0MDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4NUUyQkQ3NTVEOUM0MDBDAA==\",\"timestamp\":\"1768118672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:50+05:30"} [2026-01-11 13:34:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4NUUyQkQ3NTVEOUM0MDBDAA== [2026-01-11 13:34:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:04:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Q0RDNzdEODM5MkJBOEJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Q0RDNzdEODM5MkJBOEJBAA==", "timestamp": "1768118690", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:34:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:34:51] [INFO] Sending instructions to 917202000200 [2026-01-11 13:34:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:34:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:34:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "daa49fbd7bab4bb4996ba4002bca803a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:34:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:04:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NjkzNDBBQzY1Mjk2NUMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NjkzNDBBQzY1Mjk2NUMxAA==", "timestamp": "1768118695", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:34:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:34:57] [INFO] Sending instructions to 917202000200 [2026-01-11 13:34:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:34:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:34:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDQUNCOUJDODdGOEMxRkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDQUNCOUJDODdGOEMxRkM5AA==\",\"timestamp\":\"1768118677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:56+05:30"} [2026-01-11 13:34:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDQUNCOUJDODdGOEMxRkM5AA== [2026-01-11 13:34:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74d26d4890424443b16e029fb261af2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:34:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4NUUyQkQ3NTVEOUM0MDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4NUUyQkQ3NTVEOUM0MDBDAA==\",\"timestamp\":\"1768118672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:56+05:30"} [2026-01-11 13:34:57] [DEBUG] Ignoring event: delivered [2026-01-11 13:34:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NjkzNDBBQzY1Mjk2NUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NjkzNDBBQzY1Mjk2NUMxAA==\",\"timestamp\":\"1768118695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:58+05:30"} [2026-01-11 13:34:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NjkzNDBBQzY1Mjk2NUMxAA== [2026-01-11 13:34:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:34:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDQUNCOUJDODdGOEMxRkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRDQUNCOUJDODdGOEMxRkM5AA==\",\"timestamp\":\"1768118677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:58+05:30"} [2026-01-11 13:34:58] [DEBUG] Ignoring event: delivered [2026-01-11 13:34:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NjkzNDBBQzY1Mjk2NUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I1NjkzNDBBQzY1Mjk2NUMxAA==\",\"timestamp\":\"1768118695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:34:58+05:30"} [2026-01-11 13:34:58] [DEBUG] Ignoring event: delivered [2026-01-11 13:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:34:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Q0RDNzdEODM5MkJBOEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Q0RDNzdEODM5MkJBOEJBAA==\",\"timestamp\":\"1768118690\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:35:03+05:30"} [2026-01-11 13:35:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:35:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:34:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Q0RDNzdEODM5MkJBOEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Q0RDNzdEODM5MkJBOEJBAA==\",\"timestamp\":\"1768118690\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:35:09+05:30"} [2026-01-11 13:35:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Q0RDNzdEODM5MkJBOEJBAA== [2026-01-11 13:35:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:05:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwMjU2Mzk2MkM3RTc5MTMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwMjU2Mzk2MkM3RTc5MTMzAA==", "timestamp": "1768118731", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:35:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:35:33] [INFO] Sending instructions to 917202000200 [2026-01-11 13:35:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:35:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:35:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42be0d5c3e1d4c9e81e5648f95560aad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:35:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:35:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwMjU2Mzk2MkM3RTc5MTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwMjU2Mzk2MkM3RTc5MTMzAA==\",\"timestamp\":\"1768118731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:35:35+05:30"} [2026-01-11 13:35:36] [DEBUG] Ignoring event: delivered [2026-01-11 13:35:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:35:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwMjU2Mzk2MkM3RTc5MTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwMjU2Mzk2MkM3RTc5MTMzAA==\",\"timestamp\":\"1768118731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:35:35+05:30"} [2026-01-11 13:35:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwMjU2Mzk2MkM3RTc5MTMzAA== [2026-01-11 13:35:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:05:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwQzA2QTk4MUE1RUU4Nzk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwQzA2QTk4MUE1RUU4Nzk0AA==", "timestamp": "1768118736", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:35:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:35:38] [INFO] Sending instructions to 917202000200 [2026-01-11 13:35:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:35:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:35:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "212c31c8ea074c76b121d77334da3375", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:35:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:05:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGNDNEOTFCMzU0NTNEMDE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGNDNEOTFCMzU0NTNEMDE2AA==", "timestamp": "1768118742", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:35:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:35:43] [INFO] Sending instructions to 917202000200 [2026-01-11 13:35:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:35:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:35:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ecc8b5e9d76840a6811f45efa5736a81", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:35:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:35:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGNDNEOTFCMzU0NTNEMDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGNDNEOTFCMzU0NTNEMDE2AA==\",\"timestamp\":\"1768118742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:35:44+05:30"} [2026-01-11 13:35:45] [DEBUG] Ignoring event: delivered [2026-01-11 13:35:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:35:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwQzA2QTk4MUE1RUU4Nzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwQzA2QTk4MUE1RUU4Nzk0AA==\",\"timestamp\":\"1768118736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:35:45+05:30"} [2026-01-11 13:35:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwQzA2QTk4MUE1RUU4Nzk0AA== [2026-01-11 13:35:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:35:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwQzA2QTk4MUE1RUU4Nzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwQzA2QTk4MUE1RUU4Nzk0AA==\",\"timestamp\":\"1768118736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:35:45+05:30"} [2026-01-11 13:35:45] [DEBUG] Ignoring event: delivered [2026-01-11 13:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:35:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGNDNEOTFCMzU0NTNEMDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGNDNEOTFCMzU0NTNEMDE2AA==\",\"timestamp\":\"1768118742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:35:47+05:30"} [2026-01-11 13:35:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGNDNEOTFCMzU0NTNEMDE2AA== [2026-01-11 13:36:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:06:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCQUM5QzdBRTdERDlBRjYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCQUM5QzdBRTdERDlBRjYzAA==", "timestamp": "1768118778", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:36:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:36:20] [INFO] Sending instructions to 917202000200 [2026-01-11 13:36:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:36:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:36:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cddc1c542084c1a8aebee4b41c454c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:36:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:06:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExRjk1NTc3MDEzMTFCQUQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExRjk1NTc3MDEzMTFCQUQyAA==", "timestamp": "1768118783", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:36:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:36:25] [INFO] Sending instructions to 917202000200 [2026-01-11 13:36:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:36:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:36:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCQUM5QzdBRTdERDlBRjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCQUM5QzdBRTdERDlBRjYzAA==\",\"timestamp\":\"1768118778\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:36:24+05:30"} [2026-01-11 13:36:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCQUM5QzdBRTdERDlBRjYzAA== [2026-01-11 13:36:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5adaa57480d457b850927a054be1f95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:36:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:06:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQzAxN0REQUNFNDBFODU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQzAxN0REQUNFNDBFODU4AA==", "timestamp": "1768118788", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:36:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:36:30] [INFO] Sending instructions to 917202000200 [2026-01-11 13:36:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:36:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:36:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d2dad293cea4f46be64f467a9b34dc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:36:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:06:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1NkFEMDlBOTZCRTJGMTg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1NkFEMDlBOTZCRTJGMTg5AA==", "timestamp": "1768118794", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:36:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:36:35] [INFO] Sending instructions to 917202000200 [2026-01-11 13:36:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:36:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:36:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a7de67f21b04bc8a325d02b4522a6ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:36:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExRjk1NTc3MDEzMTFCQUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExRjk1NTc3MDEzMTFCQUQyAA==\",\"timestamp\":\"1768118783\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:36:35+05:30"} [2026-01-11 13:36:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExRjk1NTc3MDEzMTFCQUQyAA== [2026-01-11 13:36:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCQUM5QzdBRTdERDlBRjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCQUM5QzdBRTdERDlBRjYzAA==\",\"timestamp\":\"1768118778\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:36:35+05:30"} [2026-01-11 13:36:36] [DEBUG] Ignoring event: delivered [2026-01-11 13:36:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:06:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MzBBRDA5MkJEM0FCMUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MzBBRDA5MkJEM0FCMUNEAA==", "timestamp": "1768118799", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:36:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:36:41] [INFO] Sending instructions to 917202000200 [2026-01-11 13:36:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:36:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:36:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1NkFEMDlBOTZCRTJGMTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1NkFEMDlBOTZCRTJGMTg5AA==\",\"timestamp\":\"1768118794\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:36:40+05:30"} [2026-01-11 13:36:41] [DEBUG] Ignoring event: delivered [2026-01-11 13:36:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e8acb47a7b24ebd976cab8a3c17a8db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExRjk1NTc3MDEzMTFCQUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExRjk1NTc3MDEzMTFCQUQyAA==\",\"timestamp\":\"1768118783\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:36:49+05:30"} [2026-01-11 13:36:50] [DEBUG] Ignoring event: delivered [2026-01-11 13:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQzAxN0REQUNFNDBFODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQzAxN0REQUNFNDBFODU4AA==\",\"timestamp\":\"1768118788\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:36:49+05:30"} [2026-01-11 13:36:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQzAxN0REQUNFNDBFODU4AA== [2026-01-11 13:36:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQzAxN0REQUNFNDBFODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIwQzAxN0REQUNFNDBFODU4AA==\",\"timestamp\":\"1768118788\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:36:51+05:30"} [2026-01-11 13:36:52] [DEBUG] Ignoring event: delivered [2026-01-11 13:36:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1NkFEMDlBOTZCRTJGMTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1NkFEMDlBOTZCRTJGMTg5AA==\",\"timestamp\":\"1768118794\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:36:51+05:30"} [2026-01-11 13:36:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1NkFEMDlBOTZCRTJGMTg5AA== [2026-01-11 13:36:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MzBBRDA5MkJEM0FCMUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MzBBRDA5MkJEM0FCMUNEAA==\",\"timestamp\":\"1768118799\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:36:59+05:30"} [2026-01-11 13:36:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MzBBRDA5MkJEM0FCMUNEAA== [2026-01-11 13:37:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:36:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MzBBRDA5MkJEM0FCMUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MzBBRDA5MkJEM0FCMUNEAA==\",\"timestamp\":\"1768118799\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:37:01+05:30"} [2026-01-11 13:37:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:37:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:07:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMjIyNTI4MEI2NjdBNzM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMjIyNTI4MEI2NjdBNzM1AA==", "timestamp": "1768118835", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:37:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:37:17] [INFO] Sending instructions to 917202000200 [2026-01-11 13:37:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:37:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:37:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee1ed1aff2944eeba565e3b1af54f0fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:37:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:07:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NTAyMzAxMjM1RjY1RDAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NTAyMzAxMjM1RjY1RDAyAA==", "timestamp": "1768118840", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:37:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:37:22] [INFO] Sending instructions to 917202000200 [2026-01-11 13:37:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:37:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:37:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7028faaeab734144a07a5bdb3e6fca41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:37:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:07:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA2ODJDNjMxNkQ4RThFQ0VEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA2ODJDNjMxNkQ4RThFQ0VEAA==", "timestamp": "1768118845", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:37:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:37:28] [INFO] Sending instructions to 917202000200 [2026-01-11 13:37:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:37:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:37:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b56da0a994544d478b78660005ac6b72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:37:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:37:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMjIyNTI4MEI2NjdBNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMjIyNTI4MEI2NjdBNzM1AA==\",\"timestamp\":\"1768118835\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:37:29+05:30"} [2026-01-11 13:37:29] [DEBUG] Ignoring event: delivered [2026-01-11 13:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:37:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMjIyNTI4MEI2NjdBNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMjIyNTI4MEI2NjdBNzM1AA==\",\"timestamp\":\"1768118835\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:37:31+05:30"} [2026-01-11 13:37:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEMjIyNTI4MEI2NjdBNzM1AA== [2026-01-11 13:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA2ODJDNjMxNkQ4RThFQ0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA2ODJDNjMxNkQ4RThFQ0VEAA==\",\"timestamp\":\"1768118845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:37:34+05:30"} [2026-01-11 13:37:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA2ODJDNjMxNkQ4RThFQ0VEAA== [2026-01-11 13:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:37:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NTAyMzAxMjM1RjY1RDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NTAyMzAxMjM1RjY1RDAyAA==\",\"timestamp\":\"1768118840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:37:34+05:30"} [2026-01-11 13:37:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NTAyMzAxMjM1RjY1RDAyAA== [2026-01-11 13:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA2ODJDNjMxNkQ4RThFQ0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA2ODJDNjMxNkQ4RThFQ0VEAA==\",\"timestamp\":\"1768118845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:37:34+05:30"} [2026-01-11 13:37:35] [DEBUG] Ignoring event: delivered [2026-01-11 13:37:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:37:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NTAyMzAxMjM1RjY1RDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NTAyMzAxMjM1RjY1RDAyAA==\",\"timestamp\":\"1768118840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:37:44+05:30"} [2026-01-11 13:37:44] [DEBUG] Ignoring event: delivered [2026-01-11 13:38:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:08:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIxMjVCMkNFNTg0NjM0RkUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIxMjVCMkNFNTg0NjM0RkUyAA==", "timestamp": "1768118882", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:38:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:38:04] [INFO] Sending instructions to 917202000200 [2026-01-11 13:38:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:38:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:38:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "acb9dcb9b0754a43ac3239f0a86772bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:38:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:08:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MUZBRTc4MjQ4RUIyQ0E2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MUZBRTc4MjQ4RUIyQ0E2AA==", "timestamp": "1768118888", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:38:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:38:09] [INFO] Sending instructions to 917202000200 [2026-01-11 13:38:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:38:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:38:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "420b6066a99443f7ac098f7ae8878178", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:38:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:08:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3OTM2QjdDMDZGNEVCMTc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3OTM2QjdDMDZGNEVCMTc5AA==", "timestamp": "1768118893", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:38:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:38:15] [INFO] Sending instructions to 917202000200 [2026-01-11 13:38:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:38:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:38:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69e9c81a96ae4138811dc28c9a79ad9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:38:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIxMjVCMkNFNTg0NjM0RkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIxMjVCMkNFNTg0NjM0RkUyAA==\",\"timestamp\":\"1768118882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:38:17+05:30"} [2026-01-11 13:38:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIxMjVCMkNFNTg0NjM0RkUyAA== [2026-01-11 13:38:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIxMjVCMkNFNTg0NjM0RkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIxMjVCMkNFNTg0NjM0RkUyAA==\",\"timestamp\":\"1768118882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:38:17+05:30"} [2026-01-11 13:38:18] [DEBUG] Ignoring event: delivered [2026-01-11 13:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MUZBRTc4MjQ4RUIyQ0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MUZBRTc4MjQ4RUIyQ0E2AA==\",\"timestamp\":\"1768118888\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:38:17+05:30"} [2026-01-11 13:38:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MUZBRTc4MjQ4RUIyQ0E2AA== [2026-01-11 13:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3OTM2QjdDMDZGNEVCMTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3OTM2QjdDMDZGNEVCMTc5AA==\",\"timestamp\":\"1768118893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:38:17+05:30"} [2026-01-11 13:38:19] [DEBUG] Ignoring event: delivered [2026-01-11 13:38:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:08:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5QjYyRjQxNkQ3MTU2OEU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5QjYyRjQxNkQ3MTU2OEU3AA==", "timestamp": "1768118898", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:38:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:38:20] [INFO] Sending instructions to 917202000200 [2026-01-11 13:38:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:38:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:38:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87e026890eea40da8b294b76fb117f8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:38:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3OTM2QjdDMDZGNEVCMTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3OTM2QjdDMDZGNEVCMTc5AA==\",\"timestamp\":\"1768118893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:38:24+05:30"} [2026-01-11 13:38:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3OTM2QjdDMDZGNEVCMTc5AA== [2026-01-11 13:38:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MUZBRTc4MjQ4RUIyQ0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0MUZBRTc4MjQ4RUIyQ0E2AA==\",\"timestamp\":\"1768118888\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:38:25+05:30"} [2026-01-11 13:38:26] [DEBUG] Ignoring event: delivered [2026-01-11 13:38:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5QjYyRjQxNkQ3MTU2OEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5QjYyRjQxNkQ3MTU2OEU3AA==\",\"timestamp\":\"1768118898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:38:26+05:30"} [2026-01-11 13:38:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5QjYyRjQxNkQ3MTU2OEU3AA== [2026-01-11 13:38:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5QjYyRjQxNkQ3MTU2OEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5QjYyRjQxNkQ3MTU2OEU3AA==\",\"timestamp\":\"1768118898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:38:26+05:30"} [2026-01-11 13:38:27] [DEBUG] Ignoring event: delivered [2026-01-11 13:38:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:08:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBMUNEOUMwMkMzMTFCQzVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBMUNEOUMwMkMzMTFCQzVFAA==", "timestamp": "1768118934", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:38:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:38:56] [INFO] Sending instructions to 917202000200 [2026-01-11 13:38:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:38:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:38:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3016686b3c8c44ca8a05591db10e0325", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:39:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:09:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1OEE3M0EyNEY2MEZGNUUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1OEE3M0EyNEY2MEZGNUUyAA==", "timestamp": "1768118940", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:39:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:39:01] [INFO] Sending instructions to 917202000200 [2026-01-11 13:39:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:39:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:39:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca04c0a2ff3c4cb69b87429b022e23a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:39:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:09:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwRUREN0Y0MDQ0RjMwMzFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwRUREN0Y0MDQ0RjMwMzFGAA==", "timestamp": "1768118945", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:39:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:39:07] [INFO] Sending instructions to 917202000200 [2026-01-11 13:39:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:39:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5499f3b456594c29864f8675a3808e12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:39:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBMUNEOUMwMkMzMTFCQzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBMUNEOUMwMkMzMTFCQzVFAA==\",\"timestamp\":\"1768118934\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:07+05:30"} [2026-01-11 13:39:08] [DEBUG] Ignoring event: delivered [2026-01-11 13:39:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBMUNEOUMwMkMzMTFCQzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBMUNEOUMwMkMzMTFCQzVFAA==\",\"timestamp\":\"1768118934\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:07+05:30"} [2026-01-11 13:39:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBMUNEOUMwMkMzMTFCQzVFAA== [2026-01-11 13:39:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:09:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGOTg3OTU2MjI2QzZDODVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGOTg3OTU2MjI2QzZDODVBAA==", "timestamp": "1768118950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:39:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:39:12] [INFO] Sending instructions to 917202000200 [2026-01-11 13:39:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:39:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:39:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1c3cca51f89469b8332bf31dc596c85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGOTg3OTU2MjI2QzZDODVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGOTg3OTU2MjI2QzZDODVBAA==\",\"timestamp\":\"1768118950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:14+05:30"} [2026-01-11 13:39:15] [DEBUG] Ignoring event: delivered [2026-01-11 13:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGOTg3OTU2MjI2QzZDODVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGOTg3OTU2MjI2QzZDODVBAA==\",\"timestamp\":\"1768118950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:14+05:30"} [2026-01-11 13:39:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGOTg3OTU2MjI2QzZDODVBAA== [2026-01-11 13:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1OEE3M0EyNEY2MEZGNUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1OEE3M0EyNEY2MEZGNUUyAA==\",\"timestamp\":\"1768118940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:15+05:30"} [2026-01-11 13:39:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1OEE3M0EyNEY2MEZGNUUyAA== [2026-01-11 13:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1OEE3M0EyNEY2MEZGNUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1OEE3M0EyNEY2MEZGNUUyAA==\",\"timestamp\":\"1768118940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:15+05:30"} [2026-01-11 13:39:16] [DEBUG] Ignoring event: delivered [2026-01-11 13:39:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:09:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyOTE5MkY3Q0VEOTgxNUFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyOTE5MkY3Q0VEOTgxNUFFAA==", "timestamp": "1768118956", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:39:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:39:17] [INFO] Sending instructions to 917202000200 [2026-01-11 13:39:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:39:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:39:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0001753c50d94243bbc8e69e5b6bc397", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:39:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:09:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RDUxNzBDQkI4RDczMDA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RDUxNzBDQkI4RDczMDA5AA==", "timestamp": "1768118961", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:39:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:39:23] [INFO] Sending instructions to 917202000200 [2026-01-11 13:39:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:39:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:39:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d56bc9783954ce6af0c00e073a57d4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:39:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwRUREN0Y0MDQ0RjMwMzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwRUREN0Y0MDQ0RjMwMzFGAA==\",\"timestamp\":\"1768118945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:28+05:30"} [2026-01-11 13:39:28] [DEBUG] Ignoring event: delivered [2026-01-11 13:39:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwRUREN0Y0MDQ0RjMwMzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwRUREN0Y0MDQ0RjMwMzFGAA==\",\"timestamp\":\"1768118945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:28+05:30"} [2026-01-11 13:39:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwRUREN0Y0MDQ0RjMwMzFGAA== [2026-01-11 13:39:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyOTE5MkY3Q0VEOTgxNUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyOTE5MkY3Q0VEOTgxNUFFAA==\",\"timestamp\":\"1768118956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:29+05:30"} [2026-01-11 13:39:30] [DEBUG] Ignoring event: delivered [2026-01-11 13:39:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RDUxNzBDQkI4RDczMDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RDUxNzBDQkI4RDczMDA5AA==\",\"timestamp\":\"1768118961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:30+05:30"} [2026-01-11 13:39:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RDUxNzBDQkI4RDczMDA5AA== [2026-01-11 13:39:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyOTE5MkY3Q0VEOTgxNUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyOTE5MkY3Q0VEOTgxNUFFAA==\",\"timestamp\":\"1768118956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:31+05:30"} [2026-01-11 13:39:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyOTE5MkY3Q0VEOTgxNUFFAA== [2026-01-11 13:39:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RDUxNzBDQkI4RDczMDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RDUxNzBDQkI4RDczMDA5AA==\",\"timestamp\":\"1768118961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:39:31+05:30"} [2026-01-11 13:39:32] [DEBUG] Ignoring event: delivered [2026-01-11 13:39:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:09:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxN0VGNEYzRkYxMkIwMzQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxN0VGNEYzRkYxMkIwMzQ2AA==", "timestamp": "1768118997", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:39:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:39:59] [INFO] Sending instructions to 917202000200 [2026-01-11 13:39:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:39:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:39:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03aa556b81f247f1b9efc2dfe9fe2672", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:40:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:10:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCN0M3NDI0REY3QkEwREUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCN0M3NDI0REY3QkEwREUxAA==", "timestamp": "1768119002", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:40:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:40:04] [INFO] Sending instructions to 917202000200 [2026-01-11 13:40:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:40:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:40:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc44d213d2eb4154bfd2d6a0991762eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCN0M3NDI0REY3QkEwREUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCN0M3NDI0REY3QkEwREUxAA==\",\"timestamp\":\"1768119002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:40:16+05:30"} [2026-01-11 13:40:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCN0M3NDI0REY3QkEwREUxAA== [2026-01-11 13:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCN0M3NDI0REY3QkEwREUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCN0M3NDI0REY3QkEwREUxAA==\",\"timestamp\":\"1768119002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:40:16+05:30"} [2026-01-11 13:40:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxN0VGNEYzRkYxMkIwMzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxN0VGNEYzRkYxMkIwMzQ2AA==\",\"timestamp\":\"1768118997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:40:16+05:30"} [2026-01-11 13:40:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxN0VGNEYzRkYxMkIwMzQ2AA== [2026-01-11 13:40:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:39:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxN0VGNEYzRkYxMkIwMzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxN0VGNEYzRkYxMkIwMzQ2AA==\",\"timestamp\":\"1768118997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:40:28+05:30"} [2026-01-11 13:40:29] [DEBUG] Ignoring event: delivered [2026-01-11 13:40:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:10:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4RjE0OEMyNkMzRjQ5RTlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4RjE0OEMyNkMzRjQ5RTlEAA==", "timestamp": "1768119039", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:40:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:40:40] [INFO] Sending instructions to 917202000200 [2026-01-11 13:40:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:40:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:40:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d624c48b2c92489f9f3ddabe1ab1121d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:40:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4RjE0OEMyNkMzRjQ5RTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4RjE0OEMyNkMzRjQ5RTlEAA==\",\"timestamp\":\"1768119039\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:40:43+05:30"} [2026-01-11 13:40:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4RjE0OEMyNkMzRjQ5RTlEAA== [2026-01-11 13:40:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4RjE0OEMyNkMzRjQ5RTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4RjE0OEMyNkMzRjQ5RTlEAA==\",\"timestamp\":\"1768119039\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:40:43+05:30"} [2026-01-11 13:40:44] [DEBUG] Ignoring event: delivered [2026-01-11 13:40:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:10:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlBNkVBRDAzNTcxN0IwRDkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlBNkVBRDAzNTcxN0IwRDkyAA==", "timestamp": "1768119044", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:40:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:40:45] [INFO] Sending instructions to 917202000200 [2026-01-11 13:40:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:40:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:40:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b919f8f1c1674122bd78ac676e448280", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:40:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:10:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMDc3Nzg5QTlCMjgxOEI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMDc3Nzg5QTlCMjgxOEI2AA==", "timestamp": "1768119049", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:40:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:40:51] [INFO] Sending instructions to 917202000200 [2026-01-11 13:40:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:40:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:40:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3988a3add0e4bfaae0ea47b5a007a17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:40:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:10:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQkNDQjJCOEU4NDdBNEE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQkNDQjJCOEU4NDdBNEE5AA==", "timestamp": "1768119054", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:40:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:40:56] [INFO] Sending instructions to 917202000200 [2026-01-11 13:40:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:40:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:40:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62bf12b1b249489fab83371d73f7abde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:40:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlBNkVBRDAzNTcxN0IwRDkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlBNkVBRDAzNTcxN0IwRDkyAA==\",\"timestamp\":\"1768119044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:40:56+05:30"} [2026-01-11 13:40:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlBNkVBRDAzNTcxN0IwRDkyAA== [2026-01-11 13:40:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMDc3Nzg5QTlCMjgxOEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMDc3Nzg5QTlCMjgxOEI2AA==\",\"timestamp\":\"1768119049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:40:58+05:30"} [2026-01-11 13:40:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMDc3Nzg5QTlCMjgxOEI2AA== [2026-01-11 13:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQkNDQjJCOEU4NDdBNEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQkNDQjJCOEU4NDdBNEE5AA==\",\"timestamp\":\"1768119054\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:00+05:30"} [2026-01-11 13:41:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQkNDQjJCOEU4NDdBNEE5AA== [2026-01-11 13:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMDc3Nzg5QTlCMjgxOEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMDc3Nzg5QTlCMjgxOEI2AA==\",\"timestamp\":\"1768119049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:00+05:30"} [2026-01-11 13:41:00] [DEBUG] Ignoring event: delivered [2026-01-11 13:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlBNkVBRDAzNTcxN0IwRDkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlBNkVBRDAzNTcxN0IwRDkyAA==\",\"timestamp\":\"1768119044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:06+05:30"} [2026-01-11 13:41:07] [DEBUG] Ignoring event: delivered [2026-01-11 13:41:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQkNDQjJCOEU4NDdBNEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQkNDQjJCOEU4NDdBNEE5AA==\",\"timestamp\":\"1768119054\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:09+05:30"} [2026-01-11 13:41:10] [DEBUG] Ignoring event: delivered [2026-01-11 13:41:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:11:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc3NzlERTRGM0Q4NDE5MjYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc3NzlERTRGM0Q4NDE5MjYwAA==", "timestamp": "1768119090", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:41:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:41:32] [INFO] Sending instructions to 917202000200 [2026-01-11 13:41:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:41:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:41:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5934ece7161e40afafa8081d1be6a441", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:41:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:11:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwQTlGNkRBNzVEOEUxNTQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwQTlGNkRBNzVEOEUxNTQ3AA==", "timestamp": "1768119096", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:41:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:41:37] [INFO] Sending instructions to 917202000200 [2026-01-11 13:41:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:41:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:41:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ee4e32cc9814cf4871df64c6d0c95f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:41:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:11:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1RDgxMTQyMTcxRENBQTIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1RDgxMTQyMTcxRENBQTIyAA==", "timestamp": "1768119101", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:41:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:41:43] [INFO] Sending instructions to 917202000200 [2026-01-11 13:41:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:41:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:41:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9bc65e6007e4911a37d24480f6c0ee3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:41:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc3NzlERTRGM0Q4NDE5MjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc3NzlERTRGM0Q4NDE5MjYwAA==\",\"timestamp\":\"1768119090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:44+05:30"} [2026-01-11 13:41:45] [DEBUG] Ignoring event: delivered [2026-01-11 13:41:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:11:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwMDFEMkEzNzFFMjc2QzlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwMDFEMkEzNzFFMjc2QzlBAA==", "timestamp": "1768119107", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:41:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:41:48] [INFO] Sending instructions to 917202000200 [2026-01-11 13:41:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:41:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:41:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0708115fec5d402ea1af5f2b80b4b866", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:41:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwQTlGNkRBNzVEOEUxNTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwQTlGNkRBNzVEOEUxNTQ3AA==\",\"timestamp\":\"1768119096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:49+05:30"} [2026-01-11 13:41:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc3NzlERTRGM0Q4NDE5MjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc3NzlERTRGM0Q4NDE5MjYwAA==\",\"timestamp\":\"1768119090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:49+05:30"} [2026-01-11 13:41:50] [DEBUG] Ignoring event: delivered [2026-01-11 13:41:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc3NzlERTRGM0Q4NDE5MjYwAA== [2026-01-11 13:41:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwMDFEMkEzNzFFMjc2QzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwMDFEMkEzNzFFMjc2QzlBAA==\",\"timestamp\":\"1768119107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:50+05:30"} [2026-01-11 13:41:50] [DEBUG] Ignoring event: delivered [2026-01-11 13:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwQTlGNkRBNzVEOEUxNTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwQTlGNkRBNzVEOEUxNTQ3AA==\",\"timestamp\":\"1768119096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:49+05:30"} [2026-01-11 13:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwQTlGNkRBNzVEOEUxNTQ3AA== [2026-01-11 13:41:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:11:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQyOTEyQ0Q3ODU3RUQ5REQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQyOTEyQ0Q3ODU3RUQ5REQ5AA==", "timestamp": "1768119112", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:41:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:41:53] [INFO] Sending instructions to 917202000200 [2026-01-11 13:41:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:41:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1RDgxMTQyMTcxRENBQTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1RDgxMTQyMTcxRENBQTIyAA==\",\"timestamp\":\"1768119101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:53+05:30"} [2026-01-11 13:41:54] [DEBUG] Ignoring event: delivered [2026-01-11 13:41:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f316a5bee29f4a57a2a9ea0a7b57cd77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1RDgxMTQyMTcxRENBQTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1RDgxMTQyMTcxRENBQTIyAA==\",\"timestamp\":\"1768119101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:41:58+05:30"} [2026-01-11 13:41:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1RDgxMTQyMTcxRENBQTIyAA== [2026-01-11 13:41:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:11:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZEODUwQzA5QkU4NjU3OERBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZEODUwQzA5QkU4NjU3OERBAA==", "timestamp": "1768119117", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:41:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:41:59] [INFO] Sending instructions to 917202000200 [2026-01-11 13:41:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:41:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:41:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a740776eea5d4c2b918b344b2d95e4ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:42:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwMDFEMkEzNzFFMjc2QzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwMDFEMkEzNzFFMjc2QzlBAA==\",\"timestamp\":\"1768119107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:42:00+05:30"} [2026-01-11 13:42:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIwMDFEMkEzNzFFMjc2QzlBAA== [2026-01-11 13:42:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQyOTEyQ0Q3ODU3RUQ5REQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQyOTEyQ0Q3ODU3RUQ5REQ5AA==\",\"timestamp\":\"1768119112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:42:01+05:30"} [2026-01-11 13:42:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQyOTEyQ0Q3ODU3RUQ5REQ5AA== [2026-01-11 13:42:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZEODUwQzA5QkU4NjU3OERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZEODUwQzA5QkU4NjU3OERBAA==\",\"timestamp\":\"1768119117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:42:01+05:30"} [2026-01-11 13:42:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZEODUwQzA5QkU4NjU3OERBAA== [2026-01-11 13:42:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQyOTEyQ0Q3ODU3RUQ5REQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQyOTEyQ0Q3ODU3RUQ5REQ5AA==\",\"timestamp\":\"1768119112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:42:11+05:30"} [2026-01-11 13:42:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:42:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZEODUwQzA5QkU4NjU3OERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZEODUwQzA5QkU4NjU3OERBAA==\",\"timestamp\":\"1768119117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:42:12+05:30"} [2026-01-11 13:42:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:42:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:12:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NEMyODVGRENDNDlGMzM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NEMyODVGRENDNDlGMzM4AA==", "timestamp": "1768119153", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:42:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:42:35] [INFO] Sending instructions to 917202000200 [2026-01-11 13:42:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:42:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:42:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6fdb2e40f274df68e7fef9d9d811e8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:42:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:12:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5QUFDM0FFNDI4MUVDODY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5QUFDM0FFNDI4MUVDODY0AA==", "timestamp": "1768119159", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:42:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:42:40] [INFO] Sending instructions to 917202000200 [2026-01-11 13:42:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:42:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:42:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4db06eba3f943c7b40803b6dacf5680", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:42:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NEMyODVGRENDNDlGMzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NEMyODVGRENDNDlGMzM4AA==\",\"timestamp\":\"1768119153\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:42:43+05:30"} [2026-01-11 13:42:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NEMyODVGRENDNDlGMzM4AA== [2026-01-11 13:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5QUFDM0FFNDI4MUVDODY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5QUFDM0FFNDI4MUVDODY0AA==\",\"timestamp\":\"1768119159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:42:43+05:30"} [2026-01-11 13:42:44] [DEBUG] Ignoring event: delivered [2026-01-11 13:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NEMyODVGRENDNDlGMzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4NEMyODVGRENDNDlGMzM4AA==\",\"timestamp\":\"1768119153\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:42:43+05:30"} [2026-01-11 13:42:44] [DEBUG] Ignoring event: delivered [2026-01-11 13:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5QUFDM0FFNDI4MUVDODY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5QUFDM0FFNDI4MUVDODY0AA==\",\"timestamp\":\"1768119159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:42:43+05:30"} [2026-01-11 13:42:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5QUFDM0FFNDI4MUVDODY0AA== [2026-01-11 13:43:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:13:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFOUIwNDJBMDZBN0I4Q0NCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFOUIwNDJBMDZBN0I4Q0NCAA==", "timestamp": "1768119195", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:43:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:43:16] [INFO] Sending instructions to 917202000200 [2026-01-11 13:43:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:43:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:43:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90a63fbb17de471083543cd21604d92f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:43:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:13:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxNDJFMEU4Qjg3RUI1RDk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxNDJFMEU4Qjg3RUI1RDk3AA==", "timestamp": "1768119200", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:43:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:43:21] [INFO] Sending instructions to 917202000200 [2026-01-11 13:43:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:43:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:43:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02ebdb3d1b7e4366ad5c28a828eac0ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:43:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFOUIwNDJBMDZBN0I4Q0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFOUIwNDJBMDZBN0I4Q0NCAA==\",\"timestamp\":\"1768119195\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:43:23+05:30"} [2026-01-11 13:43:23] [DEBUG] Ignoring event: delivered [2026-01-11 13:43:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFOUIwNDJBMDZBN0I4Q0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFOUIwNDJBMDZBN0I4Q0NCAA==\",\"timestamp\":\"1768119195\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:43:23+05:30"} [2026-01-11 13:43:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFOUIwNDJBMDZBN0I4Q0NCAA== [2026-01-11 13:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxNDJFMEU4Qjg3RUI1RDk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxNDJFMEU4Qjg3RUI1RDk3AA==\",\"timestamp\":\"1768119200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:43:25+05:30"} [2026-01-11 13:43:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxNDJFMEU4Qjg3RUI1RDk3AA== [2026-01-11 13:43:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:13:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCRDFBQjNCMEY0OUUxQkU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCRDFBQjNCMEY0OUUxQkU5AA==", "timestamp": "1768119205", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:43:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:43:26] [INFO] Sending instructions to 917202000200 [2026-01-11 13:43:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:43:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:43:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d533c229494341109bbda9f9340081bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:43:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:13:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBFODcxNkU1QTQyOTVCNDc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBFODcxNkU1QTQyOTVCNDc4AA==", "timestamp": "1768119210", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:43:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:43:32] [INFO] Sending instructions to 917202000200 [2026-01-11 13:43:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:43:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:43:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fe43452cd2642968764220aa0cf3b9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:43:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:43:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBFODcxNkU1QTQyOTVCNDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBFODcxNkU1QTQyOTVCNDc4AA==\",\"timestamp\":\"1768119210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:43:35+05:30"} [2026-01-11 13:43:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBFODcxNkU1QTQyOTVCNDc4AA== [2026-01-11 13:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:43:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBFODcxNkU1QTQyOTVCNDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBFODcxNkU1QTQyOTVCNDc4AA==\",\"timestamp\":\"1768119210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:43:35+05:30"} [2026-01-11 13:43:37] [DEBUG] Ignoring event: delivered [2026-01-11 13:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxNDJFMEU4Qjg3RUI1RDk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxNDJFMEU4Qjg3RUI1RDk3AA==\",\"timestamp\":\"1768119200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:43:36+05:30"} [2026-01-11 13:43:37] [DEBUG] Ignoring event: delivered [2026-01-11 13:43:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCRDFBQjNCMEY0OUUxQkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCRDFBQjNCMEY0OUUxQkU5AA==\",\"timestamp\":\"1768119205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:43:47+05:30"} [2026-01-11 13:43:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCRDFBQjNCMEY0OUUxQkU5AA== [2026-01-11 13:43:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCRDFBQjNCMEY0OUUxQkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCRDFBQjNCMEY0OUUxQkU5AA==\",\"timestamp\":\"1768119205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:43:47+05:30"} [2026-01-11 13:43:48] [DEBUG] Ignoring event: delivered [2026-01-11 13:44:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:14:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5ODJDNkI1RUE1RTE0N0I0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5ODJDNkI1RUE1RTE0N0I0AA==", "timestamp": "1768119247", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:44:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:44:08] [INFO] Sending instructions to 917202000200 [2026-01-11 13:44:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:44:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:44:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e966bd3978a48eeacc703addbdbe6a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:44:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:14:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwOTY2OTQ1MjVFNzBENzNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwOTY2OTQ1MjVFNzBENzNDAA==", "timestamp": "1768119252", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:44:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:44:14] [INFO] Sending instructions to 917202000200 [2026-01-11 13:44:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:44:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:44:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a685afc055845d6a897dc417650cc2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:44:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5ODJDNkI1RUE1RTE0N0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5ODJDNkI1RUE1RTE0N0I0AA==\",\"timestamp\":\"1768119247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:16+05:30"} [2026-01-11 13:44:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:44:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwOTY2OTQ1MjVFNzBENzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwOTY2OTQ1MjVFNzBENzNDAA==\",\"timestamp\":\"1768119252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:16+05:30"} [2026-01-11 13:44:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwOTY2OTQ1MjVFNzBENzNDAA== [2026-01-11 13:44:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5ODJDNkI1RUE1RTE0N0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5ODJDNkI1RUE1RTE0N0I0AA==\",\"timestamp\":\"1768119247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:16+05:30"} [2026-01-11 13:44:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg5ODJDNkI1RUE1RTE0N0I0AA== [2026-01-11 13:44:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:14:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRGMDhEOTA5MUIxRDVCRjkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRGMDhEOTA5MUIxRDVCRjkyAA==", "timestamp": "1768119257", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:44:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:44:19] [INFO] Sending instructions to 917202000200 [2026-01-11 13:44:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:44:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:44:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1431b1571fcb449ea8ea826173426111", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:44:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:14:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjVFNDI3NDFGNDkzRDVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjVFNDI3NDFGNDkzRDVDAA==", "timestamp": "1768119262", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:44:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:44:24] [INFO] Sending instructions to 917202000200 [2026-01-11 13:44:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:44:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:44:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "782383184f4f43249b1f25b966dc2653", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:44:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwOTY2OTQ1MjVFNzBENzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQwOTY2OTQ1MjVFNzBENzNDAA==\",\"timestamp\":\"1768119252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:25+05:30"} [2026-01-11 13:44:27] [DEBUG] Ignoring event: delivered [2026-01-11 13:44:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRGMDhEOTA5MUIxRDVCRjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRGMDhEOTA5MUIxRDVCRjkyAA==\",\"timestamp\":\"1768119257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:26+05:30"} [2026-01-11 13:44:27] [DEBUG] Ignoring event: delivered [2026-01-11 13:44:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjVFNDI3NDFGNDkzRDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjVFNDI3NDFGNDkzRDVDAA==\",\"timestamp\":\"1768119262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:27+05:30"} [2026-01-11 13:44:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjVFNDI3NDFGNDkzRDVDAA== [2026-01-11 13:44:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRGMDhEOTA5MUIxRDVCRjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRGMDhEOTA5MUIxRDVCRjkyAA==\",\"timestamp\":\"1768119257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:28+05:30"} [2026-01-11 13:44:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRGMDhEOTA5MUIxRDVCRjkyAA== [2026-01-11 13:44:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:14:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEQwNkFDRUI1OEFCRDY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEQwNkFDRUI1OEFCRDY5AA==", "timestamp": "1768119268", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:44:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:44:29] [INFO] Sending instructions to 917202000200 [2026-01-11 13:44:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:44:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:44:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ad95e190ae0425eae8f95bd1c282faa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:44:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:14:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1RjE0QjA3RUEzRjEzN0JCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1RjE0QjA3RUEzRjEzN0JCAA==", "timestamp": "1768119273", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:44:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:44:35] [INFO] Sending instructions to 917202000200 [2026-01-11 13:44:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:44:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:44:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6174af66bddd4eefb6e94044cbb6722d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:44:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1RjE0QjA3RUEzRjEzN0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1RjE0QjA3RUEzRjEzN0JCAA==\",\"timestamp\":\"1768119273\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:41+05:30"} [2026-01-11 13:44:42] [DEBUG] Ignoring event: delivered [2026-01-11 13:44:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1RjE0QjA3RUEzRjEzN0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1RjE0QjA3RUEzRjEzN0JCAA==\",\"timestamp\":\"1768119273\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:41+05:30"} [2026-01-11 13:44:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1RjE0QjA3RUEzRjEzN0JCAA== [2026-01-11 13:44:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEQwNkFDRUI1OEFCRDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEQwNkFDRUI1OEFCRDY5AA==\",\"timestamp\":\"1768119268\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:41+05:30"} [2026-01-11 13:44:42] [DEBUG] Ignoring event: delivered [2026-01-11 13:44:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEQwNkFDRUI1OEFCRDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEQwNkFDRUI1OEFCRDY5AA==\",\"timestamp\":\"1768119268\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:41+05:30"} [2026-01-11 13:44:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1OEQwNkFDRUI1OEFCRDY5AA== [2026-01-11 13:44:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:44:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjVFNDI3NDFGNDkzRDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMjVFNDI3NDFGNDkzRDVDAA==\",\"timestamp\":\"1768119262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:44:42+05:30"} [2026-01-11 13:44:43] [DEBUG] Ignoring event: delivered [2026-01-11 13:45:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:15:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU5NUU1NDRCNTMwM0ZGNEJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU5NUU1NDRCNTMwM0ZGNEJDAA==", "timestamp": "1768119309", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:45:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:45:11] [INFO] Sending instructions to 917202000200 [2026-01-11 13:45:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:45:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:45:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0a1358f95e9432792d7db39a2d3acce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:45:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU5NUU1NDRCNTMwM0ZGNEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU5NUU1NDRCNTMwM0ZGNEJDAA==\",\"timestamp\":\"1768119309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:45:12+05:30"} [2026-01-11 13:45:13] [DEBUG] Ignoring event: delivered [2026-01-11 13:45:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:15:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGMjgxMTNGQzQyODg2RDMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGMjgxMTNGQzQyODg2RDMwAA==", "timestamp": "1768119315", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:45:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:45:16] [INFO] Sending instructions to 917202000200 [2026-01-11 13:45:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:45:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:45:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20f1dfb7bd4943f5a1d5b1eae177c19f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:45:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:15:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQ0NFNzYwNkI1RUU0M0YwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQ0NFNzYwNkI1RUU0M0YwAA==", "timestamp": "1768119322", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:45:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:45:23] [INFO] Sending instructions to 917202000200 [2026-01-11 13:45:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:45:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:45:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e80cd652b5344766887341640109438d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:45:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:45:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU5NUU1NDRCNTMwM0ZGNEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU5NUU1NDRCNTMwM0ZGNEJDAA==\",\"timestamp\":\"1768119309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:45:27+05:30"} [2026-01-11 13:45:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU5NUU1NDRCNTMwM0ZGNEJDAA== [2026-01-11 13:45:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:45:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGMjgxMTNGQzQyODg2RDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGMjgxMTNGQzQyODg2RDMwAA==\",\"timestamp\":\"1768119315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:45:27+05:30"} [2026-01-11 13:45:28] [DEBUG] Ignoring event: delivered [2026-01-11 13:45:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:15:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBQzMxRTYyOUJGOTAzQjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBQzMxRTYyOUJGOTAzQjE3AA==", "timestamp": "1768119327", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:45:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:45:29] [INFO] Sending instructions to 917202000200 [2026-01-11 13:45:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:45:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:45:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1683950377964b20ab1d132e2d715d90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:45:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:45:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQ0NFNzYwNkI1RUU0M0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQ0NFNzYwNkI1RUU0M0YwAA==\",\"timestamp\":\"1768119322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:45:40+05:30"} [2026-01-11 13:45:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQ0NFNzYwNkI1RUU0M0YwAA== [2026-01-11 13:45:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:45:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBQzMxRTYyOUJGOTAzQjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBQzMxRTYyOUJGOTAzQjE3AA==\",\"timestamp\":\"1768119327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:45:41+05:30"} [2026-01-11 13:45:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBQzMxRTYyOUJGOTAzQjE3AA== [2026-01-11 13:45:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:45:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGMjgxMTNGQzQyODg2RDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGMjgxMTNGQzQyODg2RDMwAA==\",\"timestamp\":\"1768119315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:45:41+05:30"} [2026-01-11 13:45:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGMjgxMTNGQzQyODg2RDMwAA== [2026-01-11 13:45:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:45:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQ0NFNzYwNkI1RUU0M0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGQ0NFNzYwNkI1RUU0M0YwAA==\",\"timestamp\":\"1768119322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:45:44+05:30"} [2026-01-11 13:45:45] [DEBUG] Ignoring event: delivered [2026-01-11 13:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:45:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBQzMxRTYyOUJGOTAzQjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBQzMxRTYyOUJGOTAzQjE3AA==\",\"timestamp\":\"1768119327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:45:54+05:30"} [2026-01-11 13:45:56] [DEBUG] Ignoring event: delivered [2026-01-11 13:46:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:16:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCQkE2NjUwRDY3RDU0NDE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCQkE2NjUwRDY3RDU0NDE5AA==", "timestamp": "1768119363", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:46:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:46:05] [INFO] Sending instructions to 917202000200 [2026-01-11 13:46:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:46:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:46:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdb47d19e06b45b6b816a5d6cf744d79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:46:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:16:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU4MDE3QkI3RTNDNjk1MEM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU4MDE3QkI3RTNDNjk1MEM0AA==", "timestamp": "1768119369", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:46:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:46:11] [INFO] Sending instructions to 917202000200 [2026-01-11 13:46:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:46:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:46:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4994f1feaddc4c7b9728b041cf4d63e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:46:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCQkE2NjUwRDY3RDU0NDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCQkE2NjUwRDY3RDU0NDE5AA==\",\"timestamp\":\"1768119363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:16+05:30"} [2026-01-11 13:46:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:46:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU4MDE3QkI3RTNDNjk1MEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU4MDE3QkI3RTNDNjk1MEM0AA==\",\"timestamp\":\"1768119369\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:16+05:30"} [2026-01-11 13:46:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU4MDE3QkI3RTNDNjk1MEM0AA== [2026-01-11 13:46:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:16:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFQkYyQ0MzNERFMzE3OUM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFQkYyQ0MzNERFMzE3OUM0AA==", "timestamp": "1768119375", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:46:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:46:18] [INFO] Sending instructions to 917202000200 [2026-01-11 13:46:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:46:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:46:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d917d60df05c4efd93bc2fb4d95e2d23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:46:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:16:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1M0ZGMzk5NTg5ODkwRkE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1M0ZGMzk5NTg5ODkwRkE0AA==", "timestamp": "1768119382", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:46:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:46:24] [INFO] Sending instructions to 917202000200 [2026-01-11 13:46:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:46:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:46:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2ad6ddb810b475083017efd52cd5ddb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFQkYyQ0MzNERFMzE3OUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFQkYyQ0MzNERFMzE3OUM0AA==\",\"timestamp\":\"1768119375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:25+05:30"} [2026-01-11 13:46:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFQkYyQ0MzNERFMzE3OUM0AA== [2026-01-11 13:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU4MDE3QkI3RTNDNjk1MEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU4MDE3QkI3RTNDNjk1MEM0AA==\",\"timestamp\":\"1768119369\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:25+05:30"} [2026-01-11 13:46:26] [DEBUG] Ignoring event: delivered [2026-01-11 13:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFQkYyQ0MzNERFMzE3OUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRFQkYyQ0MzNERFMzE3OUM0AA==\",\"timestamp\":\"1768119375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:26+05:30"} [2026-01-11 13:46:27] [DEBUG] Ignoring event: delivered [2026-01-11 13:46:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCQkE2NjUwRDY3RDU0NDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCQkE2NjUwRDY3RDU0NDE5AA==\",\"timestamp\":\"1768119363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:27+05:30"} [2026-01-11 13:46:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCQkE2NjUwRDY3RDU0NDE5AA== [2026-01-11 13:46:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:16:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGNTI1MTBBMkYyN0YyRDA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGNTI1MTBBMkYyN0YyRDA4AA==", "timestamp": "1768119388", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:46:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:46:29] [INFO] Sending instructions to 917202000200 [2026-01-11 13:46:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:46:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:46:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ad514f83d6d46f2aedddea888b1446c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1M0ZGMzk5NTg5ODkwRkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1M0ZGMzk5NTg5ODkwRkE0AA==\",\"timestamp\":\"1768119382\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:32+05:30"} [2026-01-11 13:46:34] [DEBUG] Ignoring event: delivered [2026-01-11 13:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1M0ZGMzk5NTg5ODkwRkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1M0ZGMzk5NTg5ODkwRkE0AA==\",\"timestamp\":\"1768119382\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:32+05:30"} [2026-01-11 13:46:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1M0ZGMzk5NTg5ODkwRkE0AA== [2026-01-11 13:46:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:16:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2Nzk5MjNFQjFFQ0VEQTczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2Nzk5MjNFQjFFQ0VEQTczAA==", "timestamp": "1768119394", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:46:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:46:35] [INFO] Sending instructions to 917202000200 [2026-01-11 13:46:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:46:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:46:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f9d9e840dad43b69f53f6a8207f03db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:46:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2Nzk5MjNFQjFFQ0VEQTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2Nzk5MjNFQjFFQ0VEQTczAA==\",\"timestamp\":\"1768119394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:39+05:30"} [2026-01-11 13:46:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2Nzk5MjNFQjFFQ0VEQTczAA== [2026-01-11 13:46:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2Nzk5MjNFQjFFQ0VEQTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE2Nzk5MjNFQjFFQ0VEQTczAA==\",\"timestamp\":\"1768119394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:39+05:30"} [2026-01-11 13:46:40] [DEBUG] Ignoring event: delivered [2026-01-11 13:46:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGNTI1MTBBMkYyN0YyRDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGNTI1MTBBMkYyN0YyRDA4AA==\",\"timestamp\":\"1768119388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:39+05:30"} [2026-01-11 13:46:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGNTI1MTBBMkYyN0YyRDA4AA== [2026-01-11 13:46:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:16:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxMjVBQjkzQzAyMUM4OUQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxMjVBQjkzQzAyMUM4OUQwAA==", "timestamp": "1768119399", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:46:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:46:41] [INFO] Sending instructions to 917202000200 [2026-01-11 13:46:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:46:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:46:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "706e9bc623814e74acd70b96398b5b68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:46:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxMjVBQjkzQzAyMUM4OUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxMjVBQjkzQzAyMUM4OUQwAA==\",\"timestamp\":\"1768119399\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:55+05:30"} [2026-01-11 13:46:55] [DEBUG] Ignoring event: delivered [2026-01-11 13:46:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGNTI1MTBBMkYyN0YyRDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGNTI1MTBBMkYyN0YyRDA4AA==\",\"timestamp\":\"1768119388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:54+05:30"} [2026-01-11 13:46:55] [DEBUG] Ignoring event: delivered [2026-01-11 13:46:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:46:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxMjVBQjkzQzAyMUM4OUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxMjVBQjkzQzAyMUM4OUQwAA==\",\"timestamp\":\"1768119399\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:46:54+05:30"} [2026-01-11 13:46:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAxMjVBQjkzQzAyMUM4OUQwAA== [2026-01-11 13:47:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:17:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDM0E3ODhCMTFDRTQ1MEY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDM0E3ODhCMTFDRTQ1MEY0AA==", "timestamp": "1768119435", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:47:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:47:17] [INFO] Sending instructions to 917202000200 [2026-01-11 13:47:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:47:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:47:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f40fe6246f548eb996667476a5b1499", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:47:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:17:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNjcyMzg5NDEyMDY5OTg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNjcyMzg5NDEyMDY5OTg2AA==", "timestamp": "1768119440", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:47:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:47:22] [INFO] Sending instructions to 917202000200 [2026-01-11 13:47:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:47:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:47:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cd0722ae09141098c993173c2add13e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:47:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDM0E3ODhCMTFDRTQ1MEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDM0E3ODhCMTFDRTQ1MEY0AA==\",\"timestamp\":\"1768119435\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:47:30+05:30"} [2026-01-11 13:47:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDM0E3ODhCMTFDRTQ1MEY0AA== [2026-01-11 13:47:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDM0E3ODhCMTFDRTQ1MEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDM0E3ODhCMTFDRTQ1MEY0AA==\",\"timestamp\":\"1768119435\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:47:31+05:30"} [2026-01-11 13:47:32] [DEBUG] Ignoring event: delivered [2026-01-11 13:47:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:47:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNjcyMzg5NDEyMDY5OTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNjcyMzg5NDEyMDY5OTg2AA==\",\"timestamp\":\"1768119440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:47:41+05:30"} [2026-01-11 13:47:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNjcyMzg5NDEyMDY5OTg2AA== [2026-01-11 13:47:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:47:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNjcyMzg5NDEyMDY5OTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNjcyMzg5NDEyMDY5OTg2AA==\",\"timestamp\":\"1768119440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:47:44+05:30"} [2026-01-11 13:47:45] [DEBUG] Ignoring event: delivered [2026-01-11 13:47:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:17:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzNEZCNEQ3MzMyODc1NUNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzNEZCNEQ3MzMyODc1NUNCAA==", "timestamp": "1768119477", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:47:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:47:58] [INFO] Sending instructions to 917202000200 [2026-01-11 13:47:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:47:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:47:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29358713c40c49ff885183e0201be1d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:47:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzNEZCNEQ3MzMyODc1NUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzNEZCNEQ3MzMyODc1NUNCAA==\",\"timestamp\":\"1768119477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:47:59+05:30"} [2026-01-11 13:48:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzNEZCNEQ3MzMyODc1NUNCAA== [2026-01-11 13:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:47:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzNEZCNEQ3MzMyODc1NUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzNEZCNEQ3MzMyODc1NUNCAA==\",\"timestamp\":\"1768119477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:47:59+05:30"} [2026-01-11 13:48:00] [DEBUG] Ignoring event: delivered [2026-01-11 13:48:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:18:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2Qzc5OTIyRDkxNURFMzcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2Qzc5OTIyRDkxNURFMzcxAA==", "timestamp": "1768119482", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:48:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:48:04] [INFO] Sending instructions to 917202000200 [2026-01-11 13:48:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:48:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:48:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c44d756e02d4bb481e4b3acd3cfd934", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:48:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:18:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkZBNDM2QTg0Njc2OTVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkZBNDM2QTg0Njc2OTVFAA==", "timestamp": "1768119489", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:48:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:48:10] [INFO] Sending instructions to 917202000200 [2026-01-11 13:48:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:48:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:48:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "523801deb5784f6ab25bfae2b3031439", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2Qzc5OTIyRDkxNURFMzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2Qzc5OTIyRDkxNURFMzcxAA==\",\"timestamp\":\"1768119482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:48:20+05:30"} [2026-01-11 13:48:22] [DEBUG] Ignoring event: delivered [2026-01-11 13:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2Qzc5OTIyRDkxNURFMzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2Qzc5OTIyRDkxNURFMzcxAA==\",\"timestamp\":\"1768119482\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:48:20+05:30"} [2026-01-11 13:48:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2Qzc5OTIyRDkxNURFMzcxAA== [2026-01-11 13:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkZBNDM2QTg0Njc2OTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkZBNDM2QTg0Njc2OTVFAA==\",\"timestamp\":\"1768119489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:48:20+05:30"} [2026-01-11 13:48:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkZBNDM2QTg0Njc2OTVFAA== [2026-01-11 13:48:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkZBNDM2QTg0Njc2OTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGMkZBNDM2QTg0Njc2OTVFAA==\",\"timestamp\":\"1768119489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:48:24+05:30"} [2026-01-11 13:48:26] [DEBUG] Ignoring event: delivered [2026-01-11 13:48:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:18:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg0M0RBRURFOTMzNzc0QkJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg0M0RBRURFOTMzNzc0QkJGAA==", "timestamp": "1768119525", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:48:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:48:46] [INFO] Sending instructions to 917202000200 [2026-01-11 13:48:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:48:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:48:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4423e4f15b9445de971bfb0e21160724", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:48:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:18:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2MTg3MjVGRTZCNkZCOTM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2MTg3MjVGRTZCNkZCOTM1AA==", "timestamp": "1768119530", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:48:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:48:52] [INFO] Sending instructions to 917202000200 [2026-01-11 13:48:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:48:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:48:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "275f246f390f4b8ab878a15f20991f33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:48:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:18:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQkMzRjA2RjdDOTY5NEVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQkMzRjA2RjdDOTY5NEVBAA==", "timestamp": "1768119535", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:48:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:48:57] [INFO] Sending instructions to 917202000200 [2026-01-11 13:48:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:48:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:48:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3a82c4984044c41b6cb954b6ffbc333", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:49:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:19:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEQzY2MzQ0MzEzMkVCNjlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEQzY2MzQ0MzEzMkVCNjlDAA==", "timestamp": "1768119541", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:49:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:49:03] [INFO] Sending instructions to 917202000200 [2026-01-11 13:49:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:49:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:49:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg0M0RBRURFOTMzNzc0QkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg0M0RBRURFOTMzNzc0QkJGAA==\",\"timestamp\":\"1768119525\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:01+05:30"} [2026-01-11 13:49:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg0M0RBRURFOTMzNzc0QkJGAA== [2026-01-11 13:49:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05c232aef6574491bff8f0ee815ba539", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:49:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg0M0RBRURFOTMzNzc0QkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg0M0RBRURFOTMzNzc0QkJGAA==\",\"timestamp\":\"1768119525\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:02+05:30"} [2026-01-11 13:49:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:49:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2MTg3MjVGRTZCNkZCOTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2MTg3MjVGRTZCNkZCOTM1AA==\",\"timestamp\":\"1768119530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:04+05:30"} [2026-01-11 13:49:05] [DEBUG] Ignoring event: delivered [2026-01-11 13:49:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2MTg3MjVGRTZCNkZCOTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2MTg3MjVGRTZCNkZCOTM1AA==\",\"timestamp\":\"1768119530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:14+05:30"} [2026-01-11 13:49:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M2MTg3MjVGRTZCNkZCOTM1AA== [2026-01-11 13:49:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEQzY2MzQ0MzEzMkVCNjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEQzY2MzQ0MzEzMkVCNjlDAA==\",\"timestamp\":\"1768119541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:15+05:30"} [2026-01-11 13:49:16] [DEBUG] Ignoring event: delivered [2026-01-11 13:49:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEQzY2MzQ0MzEzMkVCNjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEQzY2MzQ0MzEzMkVCNjlDAA==\",\"timestamp\":\"1768119541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:14+05:30"} [2026-01-11 13:49:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEQzY2MzQ0MzEzMkVCNjlDAA== [2026-01-11 13:49:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQkMzRjA2RjdDOTY5NEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQkMzRjA2RjdDOTY5NEVBAA==\",\"timestamp\":\"1768119535\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:15+05:30"} [2026-01-11 13:49:16] [DEBUG] Ignoring event: delivered [2026-01-11 13:49:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:48:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQkMzRjA2RjdDOTY5NEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQkMzRjA2RjdDOTY5NEVBAA==\",\"timestamp\":\"1768119535\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:18+05:30"} [2026-01-11 13:49:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJCQkMzRjA2RjdDOTY5NEVBAA== [2026-01-11 13:49:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:19:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MkUyQjczNUQwRTFCRTlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MkUyQjczNUQwRTFCRTlBAA==", "timestamp": "1768119577", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:49:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:49:40] [INFO] Sending instructions to 917202000200 [2026-01-11 13:49:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:49:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:49:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fafb710177f84367b9a6053c185bedaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:49:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:49:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MkUyQjczNUQwRTFCRTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MkUyQjczNUQwRTFCRTlBAA==\",\"timestamp\":\"1768119577\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:41+05:30"} [2026-01-11 13:49:42] [DEBUG] Ignoring event: delivered [2026-01-11 13:49:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:49:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MkUyQjczNUQwRTFCRTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MkUyQjczNUQwRTFCRTlBAA==\",\"timestamp\":\"1768119577\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:42+05:30"} [2026-01-11 13:49:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MkUyQjczNUQwRTFCRTlBAA== [2026-01-11 13:49:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:19:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzk5MDkxMzE3QjMwOTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzk5MDkxMzE3QjMwOTdGAA==", "timestamp": "1768119584", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:49:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:49:46] [INFO] Sending instructions to 917202000200 [2026-01-11 13:49:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:49:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:49:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2a8996e77314e248fb01314ec97bf60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:49:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:19:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0MzhEOTQzQkFBREM1Q0I0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0MzhEOTQzQkFBREM1Q0I0AA==", "timestamp": "1768119589", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:49:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:49:51] [INFO] Sending instructions to 917202000200 [2026-01-11 13:49:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:49:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:49:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e857eb5eb2cb4763999b05f5bf318e36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:49:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzk5MDkxMzE3QjMwOTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzk5MDkxMzE3QjMwOTdGAA==\",\"timestamp\":\"1768119584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:49:54+05:30"} [2026-01-11 13:49:55] [DEBUG] Ignoring event: delivered [2026-01-11 13:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0MzhEOTQzQkFBREM1Q0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0MzhEOTQzQkFBREM1Q0I0AA==\",\"timestamp\":\"1768119589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:50:03+05:30"} [2026-01-11 13:50:04] [DEBUG] Ignoring event: delivered [2026-01-11 13:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzk5MDkxMzE3QjMwOTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzk5MDkxMzE3QjMwOTdGAA==\",\"timestamp\":\"1768119584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:50:03+05:30"} [2026-01-11 13:50:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzk5MDkxMzE3QjMwOTdGAA== [2026-01-11 13:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0MzhEOTQzQkFBREM1Q0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0MzhEOTQzQkFBREM1Q0I0AA==\",\"timestamp\":\"1768119589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:50:03+05:30"} [2026-01-11 13:50:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI0MzhEOTQzQkFBREM1Q0I0AA== [2026-01-11 13:50:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:20:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMTkyNUREMUQxQTNGNUY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMTkyNUREMUQxQTNGNUY2AA==", "timestamp": "1768119626", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:50:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:50:27] [INFO] Sending instructions to 917202000200 [2026-01-11 13:50:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:50:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:50:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5b0502129304a1aaf7d844fb3ee55ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:50:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:20:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyRTlBNzc3MDZBOUYxQjA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyRTlBNzc3MDZBOUYxQjA4AA==", "timestamp": "1768119631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:50:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:50:33] [INFO] Sending instructions to 917202000200 [2026-01-11 13:50:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:50:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:50:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59241c9085d341ce8703b9df19d6e669", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:50:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:20:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3NUJFNEYwNzkwMDUwRDNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3NUJFNEYwNzkwMDUwRDNGAA==", "timestamp": "1768119636", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:50:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:50:38] [INFO] Sending instructions to 917202000200 [2026-01-11 13:50:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:50:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:50:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96b8058c7f9c4c12a377780e6cb3cbe0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:50:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:50:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMTkyNUREMUQxQTNGNUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMTkyNUREMUQxQTNGNUY2AA==\",\"timestamp\":\"1768119626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:50:39+05:30"} [2026-01-11 13:50:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMTkyNUREMUQxQTNGNUY2AA== [2026-01-11 13:50:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:50:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyRTlBNzc3MDZBOUYxQjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyRTlBNzc3MDZBOUYxQjA4AA==\",\"timestamp\":\"1768119631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:50:39+05:30"} [2026-01-11 13:50:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyRTlBNzc3MDZBOUYxQjA4AA== [2026-01-11 13:50:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:50:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyRTlBNzc3MDZBOUYxQjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyRTlBNzc3MDZBOUYxQjA4AA==\",\"timestamp\":\"1768119631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:50:45+05:30"} [2026-01-11 13:50:46] [DEBUG] Ignoring event: delivered [2026-01-11 13:50:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:50:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMTkyNUREMUQxQTNGNUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMTkyNUREMUQxQTNGNUY2AA==\",\"timestamp\":\"1768119626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:50:45+05:30"} [2026-01-11 13:50:46] [DEBUG] Ignoring event: delivered [2026-01-11 13:50:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:50:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3NUJFNEYwNzkwMDUwRDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3NUJFNEYwNzkwMDUwRDNGAA==\",\"timestamp\":\"1768119636\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:50:45+05:30"} [2026-01-11 13:50:47] [DEBUG] Ignoring event: delivered [2026-01-11 13:50:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:50:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3NUJFNEYwNzkwMDUwRDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3NUJFNEYwNzkwMDUwRDNGAA==\",\"timestamp\":\"1768119636\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:50:45+05:30"} [2026-01-11 13:50:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3NUJFNEYwNzkwMDUwRDNGAA== [2026-01-11 13:51:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:21:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1OTcxQjU5RjY0MjMzODI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1OTcxQjU5RjY0MjMzODI2AA==", "timestamp": "1768119672", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:51:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:51:14] [INFO] Sending instructions to 917202000200 [2026-01-11 13:51:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:51:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:51:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "faeecb512b2446b9a00841649e01f41b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:51:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1OTcxQjU5RjY0MjMzODI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1OTcxQjU5RjY0MjMzODI2AA==\",\"timestamp\":\"1768119672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:16+05:30"} [2026-01-11 13:51:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1OTcxQjU5RjY0MjMzODI2AA== [2026-01-11 13:51:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1OTcxQjU5RjY0MjMzODI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1OTcxQjU5RjY0MjMzODI2AA==\",\"timestamp\":\"1768119672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:16+05:30"} [2026-01-11 13:51:18] [DEBUG] Ignoring event: delivered [2026-01-11 13:51:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:21:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGOUIzQjU2QjRDODYzMjJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGOUIzQjU2QjRDODYzMjJGAA==", "timestamp": "1768119678", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:51:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:51:20] [INFO] Sending instructions to 917202000200 [2026-01-11 13:51:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:51:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:51:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ec4c0594b97449284addbabdc8e9037", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:51:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:21:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZENTlDMjI0ODgzNTI4M0VFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZENTlDMjI0ODgzNTI4M0VFAA==", "timestamp": "1768119683", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:51:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:51:25] [INFO] Sending instructions to 917202000200 [2026-01-11 13:51:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:51:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:51:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e305be43f0d94138924030c82257d6c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:51:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:21:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBNzVBRUFERDI0QjQ1NkMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBNzVBRUFERDI0QjQ1NkMzAA==", "timestamp": "1768119688", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:51:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:51:30] [INFO] Sending instructions to 917202000200 [2026-01-11 13:51:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:51:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:51:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a6d65e4088843569332a58cac2cd4e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:51:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGOUIzQjU2QjRDODYzMjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGOUIzQjU2QjRDODYzMjJGAA==\",\"timestamp\":\"1768119678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:30+05:30"} [2026-01-11 13:51:31] [DEBUG] Ignoring event: delivered [2026-01-11 13:51:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGOUIzQjU2QjRDODYzMjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGOUIzQjU2QjRDODYzMjJGAA==\",\"timestamp\":\"1768119678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:32+05:30"} [2026-01-11 13:51:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGOUIzQjU2QjRDODYzMjJGAA== [2026-01-11 13:51:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZENTlDMjI0ODgzNTI4M0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZENTlDMjI0ODgzNTI4M0VFAA==\",\"timestamp\":\"1768119683\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:32+05:30"} [2026-01-11 13:51:33] [DEBUG] Ignoring event: delivered [2026-01-11 13:51:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBNzVBRUFERDI0QjQ1NkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBNzVBRUFERDI0QjQ1NkMzAA==\",\"timestamp\":\"1768119688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:32+05:30"} [2026-01-11 13:51:33] [DEBUG] Ignoring event: delivered [2026-01-11 13:51:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:21:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3OEFCMzMzNDdCQTQ1Q0FGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3OEFCMzMzNDdCQTQ1Q0FGAA==", "timestamp": "1768119694", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:51:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:51:36] [INFO] Sending instructions to 917202000200 [2026-01-11 13:51:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:51:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:51:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8cd7a81208a418286bf150750854e71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:51:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:21:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGMjE1Q0I4NkIyRkZDQkVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGMjE1Q0I4NkIyRkZDQkVBAA==", "timestamp": "1768119699", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:51:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:51:41] [INFO] Sending instructions to 917202000200 [2026-01-11 13:51:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:51:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:51:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4e8b05ff744443980502170961ecfaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZENTlDMjI0ODgzNTI4M0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZENTlDMjI0ODgzNTI4M0VFAA==\",\"timestamp\":\"1768119683\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:43+05:30"} [2026-01-11 13:51:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZENTlDMjI0ODgzNTI4M0VFAA== [2026-01-11 13:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3OEFCMzMzNDdCQTQ1Q0FGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3OEFCMzMzNDdCQTQ1Q0FGAA==\",\"timestamp\":\"1768119694\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:43+05:30"} [2026-01-11 13:51:43] [DEBUG] Ignoring event: delivered [2026-01-11 13:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3OEFCMzMzNDdCQTQ1Q0FGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3OEFCMzMzNDdCQTQ1Q0FGAA==\",\"timestamp\":\"1768119694\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:43+05:30"} [2026-01-11 13:51:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE3OEFCMzMzNDdCQTQ1Q0FGAA== [2026-01-11 13:51:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBNzVBRUFERDI0QjQ1NkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBNzVBRUFERDI0QjQ1NkMzAA==\",\"timestamp\":\"1768119688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:43+05:30"} [2026-01-11 13:51:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZBNzVBRUFERDI0QjQ1NkMzAA== [2026-01-11 13:51:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGMjE1Q0I4NkIyRkZDQkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGMjE1Q0I4NkIyRkZDQkVBAA==\",\"timestamp\":\"1768119699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:52+05:30"} [2026-01-11 13:51:53] [DEBUG] Ignoring event: delivered [2026-01-11 13:51:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGMjE1Q0I4NkIyRkZDQkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGMjE1Q0I4NkIyRkZDQkVBAA==\",\"timestamp\":\"1768119699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:51:52+05:30"} [2026-01-11 13:51:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGMjE1Q0I4NkIyRkZDQkVBAA== [2026-01-11 13:52:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:22:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwRTVFQTQ5MUVGMDI5QjNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwRTVFQTQ5MUVGMDI5QjNFAA==", "timestamp": "1768119735", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:52:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:52:16] [INFO] Sending instructions to 917202000200 [2026-01-11 13:52:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:52:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:52:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ca22edcff0943b4ad74aa53775faf6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:52:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwRTVFQTQ5MUVGMDI5QjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwRTVFQTQ5MUVGMDI5QjNFAA==\",\"timestamp\":\"1768119735\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:52:20+05:30"} [2026-01-11 13:52:21] [DEBUG] Ignoring event: delivered [2026-01-11 13:52:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwRTVFQTQ5MUVGMDI5QjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwRTVFQTQ5MUVGMDI5QjNFAA==\",\"timestamp\":\"1768119735\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:52:20+05:30"} [2026-01-11 13:52:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwRTVFQTQ5MUVGMDI5QjNFAA== [2026-01-11 13:52:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:22:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNDc0RjgzQzFCNDc5QzkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNDc0RjgzQzFCNDc5QzkyAA==", "timestamp": "1768119740", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:52:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:52:22] [INFO] Sending instructions to 917202000200 [2026-01-11 13:52:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:52:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:52:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8df5eeae1dea47cb96ef5fa88c417b29", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:52:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:52:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNDc0RjgzQzFCNDc5QzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNDc0RjgzQzFCNDc5QzkyAA==\",\"timestamp\":\"1768119740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:52:26+05:30"} [2026-01-11 13:52:27] [DEBUG] Ignoring event: delivered [2026-01-11 13:52:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:52:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNDc0RjgzQzFCNDc5QzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNDc0RjgzQzFCNDc5QzkyAA==\",\"timestamp\":\"1768119740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:52:30+05:30"} [2026-01-11 13:52:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNDc0RjgzQzFCNDc5QzkyAA== [2026-01-11 13:52:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:22:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEREJERTY1MjI0QzY2RTYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEREJERTY1MjI0QzY2RTYzAA==", "timestamp": "1768119776", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:52:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:52:58] [INFO] Sending instructions to 917202000200 [2026-01-11 13:52:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:52:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:52:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96b544fee4e8481eab35ca48cb4f7ee2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:53:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:23:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRkFFQkY3NUMzNUMxMEI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRkFFQkY3NUMzNUMxMEI0AA==", "timestamp": "1768119781", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:53:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:53:03] [INFO] Sending instructions to 917202000200 [2026-01-11 13:53:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:53:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:53:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "524e4543f4a4465abe424f14497598bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:53:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:52:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEREJERTY1MjI0QzY2RTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEREJERTY1MjI0QzY2RTYzAA==\",\"timestamp\":\"1768119776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:01+05:30"} [2026-01-11 13:53:04] [DEBUG] Ignoring event: delivered [2026-01-11 13:53:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:52:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEREJERTY1MjI0QzY2RTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEREJERTY1MjI0QzY2RTYzAA==\",\"timestamp\":\"1768119776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:04+05:30"} [2026-01-11 13:53:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEREJERTY1MjI0QzY2RTYzAA== [2026-01-11 13:53:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:23:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwMEMzNjIwQ0M3MjA1NjJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwMEMzNjIwQ0M3MjA1NjJFAA==", "timestamp": "1768119786", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:53:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:53:08] [INFO] Sending instructions to 917202000200 [2026-01-11 13:53:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:53:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:53:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6949b96bd91641589e92360f299b850e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRkFFQkY3NUMzNUMxMEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRkFFQkY3NUMzNUMxMEI0AA==\",\"timestamp\":\"1768119781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:09+05:30"} [2026-01-11 13:53:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRkFFQkY3NUMzNUMxMEI0AA== [2026-01-11 13:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRkFFQkY3NUMzNUMxMEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRkFFQkY3NUMzNUMxMEI0AA==\",\"timestamp\":\"1768119781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:10+05:30"} [2026-01-11 13:53:10] [DEBUG] Ignoring event: delivered [2026-01-11 13:53:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwMEMzNjIwQ0M3MjA1NjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwMEMzNjIwQ0M3MjA1NjJFAA==\",\"timestamp\":\"1768119786\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:10+05:30"} [2026-01-11 13:53:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwMEMzNjIwQ0M3MjA1NjJFAA== [2026-01-11 13:53:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:23:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM4M0FFMjg2RURGQTU3QjdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM4M0FFMjg2RURGQTU3QjdEAA==", "timestamp": "1768119791", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:53:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:53:13] [INFO] Sending instructions to 917202000200 [2026-01-11 13:53:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:53:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:53:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a588f2c9bd342edab18edf1023da26d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM4M0FFMjg2RURGQTU3QjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM4M0FFMjg2RURGQTU3QjdEAA==\",\"timestamp\":\"1768119791\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:17+05:30"} [2026-01-11 13:53:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM4M0FFMjg2RURGQTU3QjdEAA== [2026-01-11 13:53:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwMEMzNjIwQ0M3MjA1NjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwMEMzNjIwQ0M3MjA1NjJFAA==\",\"timestamp\":\"1768119786\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:18+05:30"} [2026-01-11 13:53:19] [DEBUG] Ignoring event: delivered [2026-01-11 13:53:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM4M0FFMjg2RURGQTU3QjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM4M0FFMjg2RURGQTU3QjdEAA==\",\"timestamp\":\"1768119791\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:18+05:30"} [2026-01-11 13:53:19] [DEBUG] Ignoring event: delivered [2026-01-11 13:53:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:23:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBNkY2ODcyQUJCNEQ5NUQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBNkY2ODcyQUJCNEQ5NUQ3AA==", "timestamp": "1768119828", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:53:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:53:50] [INFO] Sending instructions to 917202000200 [2026-01-11 13:53:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:53:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:53:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd51cf3b0faa470a99188284fb8e36bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:53:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:23:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwRkY0Mjk0ODFDQkRFMDU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwRkY0Mjk0ODFDQkRFMDU3AA==", "timestamp": "1768119833", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:53:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:53:55] [INFO] Sending instructions to 917202000200 [2026-01-11 13:53:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:53:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:53:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fb53afd7cbd4190bfda1da1c4beb619", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:53:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBNkY2ODcyQUJCNEQ5NUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBNkY2ODcyQUJCNEQ5NUQ3AA==\",\"timestamp\":\"1768119828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:55+05:30"} [2026-01-11 13:53:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBNkY2ODcyQUJCNEQ5NUQ3AA== [2026-01-11 13:53:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwRkY0Mjk0ODFDQkRFMDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwRkY0Mjk0ODFDQkRFMDU3AA==\",\"timestamp\":\"1768119833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:56+05:30"} [2026-01-11 13:53:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwRkY0Mjk0ODFDQkRFMDU3AA== [2026-01-11 13:53:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBNkY2ODcyQUJCNEQ5NUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBNkY2ODcyQUJCNEQ5NUQ3AA==\",\"timestamp\":\"1768119828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:55+05:30"} [2026-01-11 13:53:56] [DEBUG] Ignoring event: delivered [2026-01-11 13:53:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:53:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwRkY0Mjk0ODFDQkRFMDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAwRkY0Mjk0ODFDQkRFMDU3AA==\",\"timestamp\":\"1768119833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:53:58+05:30"} [2026-01-11 13:53:59] [DEBUG] Ignoring event: delivered [2026-01-11 13:54:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:24:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRUM0MEVDQTAyQzg2MTc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRUM0MEVDQTAyQzg2MTc2AA==", "timestamp": "1768119839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:54:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:54:00] [INFO] Sending instructions to 917202000200 [2026-01-11 13:54:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:54:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:54:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "586504c4314245e3b5d08e130208dee6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRUM0MEVDQTAyQzg2MTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRUM0MEVDQTAyQzg2MTc2AA==\",\"timestamp\":\"1768119839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:03+05:30"} [2026-01-11 13:54:04] [DEBUG] Ignoring event: delivered [2026-01-11 13:54:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:24:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyRjdENEYwQUU4QjIyMzAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyRjdENEYwQUU4QjIyMzAzAA==", "timestamp": "1768119844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:54:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:54:06] [INFO] Sending instructions to 917202000200 [2026-01-11 13:54:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:54:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:54:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78f0778aa6ff461ca7f913ccb08220fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyRjdENEYwQUU4QjIyMzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyRjdENEYwQUU4QjIyMzAzAA==\",\"timestamp\":\"1768119844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:09+05:30"} [2026-01-11 13:54:10] [DEBUG] Ignoring event: delivered [2026-01-11 13:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRUM0MEVDQTAyQzg2MTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRUM0MEVDQTAyQzg2MTc2AA==\",\"timestamp\":\"1768119839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:09+05:30"} [2026-01-11 13:54:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRUM0MEVDQTAyQzg2MTc2AA== [2026-01-11 13:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyRjdENEYwQUU4QjIyMzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyRjdENEYwQUU4QjIyMzAzAA==\",\"timestamp\":\"1768119844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:09+05:30"} [2026-01-11 13:54:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyRjdENEYwQUU4QjIyMzAzAA== [2026-01-11 13:54:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:24:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4RTYzMkEwMzhGRjc3RTFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4RTYzMkEwMzhGRjc3RTFGAA==", "timestamp": "1768119850", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:54:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:54:12] [INFO] Sending instructions to 917202000200 [2026-01-11 13:54:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:54:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:54:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9deba3ae4f24834916a7925ed462529", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4RTYzMkEwMzhGRjc3RTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4RTYzMkEwMzhGRjc3RTFGAA==\",\"timestamp\":\"1768119850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:15+05:30"} [2026-01-11 13:54:16] [DEBUG] Ignoring event: delivered [2026-01-11 13:54:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:24:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCMkM1MzRFRjRDRDI2ODc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCMkM1MzRFRjRDRDI2ODc4AA==", "timestamp": "1768119856", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:54:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:54:17] [INFO] Sending instructions to 917202000200 [2026-01-11 13:54:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:54:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:54:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e315cfa5387e43eb9e8b81c4fff99117", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4RTYzMkEwMzhGRjc3RTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4RTYzMkEwMzhGRjc3RTFGAA==\",\"timestamp\":\"1768119850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:19+05:30"} [2026-01-11 13:54:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4RTYzMkEwMzhGRjc3RTFGAA== [2026-01-11 13:54:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:24:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxOURERDk0QzI3RjA4RjMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxOURERDk0QzI3RjA4RjMxAA==", "timestamp": "1768119861", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:54:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:54:23] [INFO] Sending instructions to 917202000200 [2026-01-11 13:54:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:54:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:54:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77de731508d2412983afe4364c41d645", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCMkM1MzRFRjRDRDI2ODc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCMkM1MzRFRjRDRDI2ODc4AA==\",\"timestamp\":\"1768119856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:28+05:30"} [2026-01-11 13:54:29] [DEBUG] Ignoring event: delivered [2026-01-11 13:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxOURERDk0QzI3RjA4RjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxOURERDk0QzI3RjA4RjMxAA==\",\"timestamp\":\"1768119861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:28+05:30"} [2026-01-11 13:54:29] [DEBUG] Ignoring event: delivered [2026-01-11 13:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxOURERDk0QzI3RjA4RjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxOURERDk0QzI3RjA4RjMxAA==\",\"timestamp\":\"1768119861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:28+05:30"} [2026-01-11 13:54:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxOURERDk0QzI3RjA4RjMxAA== [2026-01-11 13:54:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCMkM1MzRFRjRDRDI2ODc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCMkM1MzRFRjRDRDI2ODc4AA==\",\"timestamp\":\"1768119856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:54:32+05:30"} [2026-01-11 13:54:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCMkM1MzRFRjRDRDI2ODc4AA== [2026-01-11 13:54:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:24:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNDg2N0FFMDEzMDBCQzcwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNDg2N0FFMDEzMDBCQzcwAA==", "timestamp": "1768119897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:54:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:54:59] [INFO] Sending instructions to 917202000200 [2026-01-11 13:54:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:54:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:54:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e77ee3489ff4c3990dcb2577c018eab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNDg2N0FFMDEzMDBCQzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNDg2N0FFMDEzMDBCQzcwAA==\",\"timestamp\":\"1768119897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:02+05:30"} [2026-01-11 13:55:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNDg2N0FFMDEzMDBCQzcwAA== [2026-01-11 13:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:54:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNDg2N0FFMDEzMDBCQzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNDg2N0FFMDEzMDBCQzcwAA==\",\"timestamp\":\"1768119897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:02+05:30"} [2026-01-11 13:55:04] [DEBUG] Ignoring event: delivered [2026-01-11 13:55:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:25:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGNUJEMzMxRkVFMUQzQTBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGNUJEMzMxRkVFMUQzQTBFAA==", "timestamp": "1768119903", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:55:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:55:04] [INFO] Sending instructions to 917202000200 [2026-01-11 13:55:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:55:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:55:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19c814faed76404ca319779073076506", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:55:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:55:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGNUJEMzMxRkVFMUQzQTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGNUJEMzMxRkVFMUQzQTBFAA==\",\"timestamp\":\"1768119903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:13+05:30"} [2026-01-11 13:55:14] [DEBUG] Ignoring event: delivered [2026-01-11 13:55:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:55:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGNUJEMzMxRkVFMUQzQTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGNUJEMzMxRkVFMUQzQTBFAA==\",\"timestamp\":\"1768119903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:13+05:30"} [2026-01-11 13:55:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGNUJEMzMxRkVFMUQzQTBFAA== [2026-01-11 13:55:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:25:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBODJEOEVEQkZERjVEMzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBODJEOEVEQkZERjVEMzM3AA==", "timestamp": "1768119939", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:55:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:55:40] [INFO] Sending instructions to 917202000200 [2026-01-11 13:55:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:55:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:55:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58194cc51bec44d09bae2abbb644faab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:55:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:55:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBODJEOEVEQkZERjVEMzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBODJEOEVEQkZERjVEMzM3AA==\",\"timestamp\":\"1768119939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:46+05:30"} [2026-01-11 13:55:47] [DEBUG] Ignoring event: delivered [2026-01-11 13:55:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NUNGQzI4NzNCNDMzQ0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NUNGQzI4NzNCNDMzQ0ExAA==\",\"timestamp\":\"1768119945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:46+05:30"} [2026-01-11 13:55:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:55:47] [INFO] Sending instructions to 917202000200 [2026-01-11 13:55:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:55:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:55:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:25:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NUNGQzI4NzNCNDMzQ0ExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NUNGQzI4NzNCNDMzQ0ExAA==", "timestamp": "1768119945", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:55:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NUNGQzI4NzNCNDMzQ0ExAA== [2026-01-11 13:55:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "915ad54069fb40e4bed6f8f09aefccf9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:55:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:55:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBODJEOEVEQkZERjVEMzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBODJEOEVEQkZERjVEMzM3AA==\",\"timestamp\":\"1768119939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:51+05:30"} [2026-01-11 13:55:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZBODJEOEVEQkZERjVEMzM3AA== [2026-01-11 13:55:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NUNGQzI4NzNCNDMzQ0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3NUNGQzI4NzNCNDMzQ0ExAA==\",\"timestamp\":\"1768119945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:51+05:30"} [2026-01-11 13:55:52] [DEBUG] Ignoring event: delivered [2026-01-11 13:55:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:25:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDQTQ5OTBDOTU0RjVBOUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDQTQ5OTBDOTU0RjVBOUIwAA==", "timestamp": "1768119954", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:55:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:55:56] [INFO] Sending instructions to 917202000200 [2026-01-11 13:55:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:55:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:55:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed4d7c976d1e40fa8ed405a85fdcb48c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:55:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDQTQ5OTBDOTU0RjVBOUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDQTQ5OTBDOTU0RjVBOUIwAA==\",\"timestamp\":\"1768119954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:57+05:30"} [2026-01-11 13:55:58] [DEBUG] Ignoring event: delivered [2026-01-11 13:55:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDQTQ5OTBDOTU0RjVBOUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDQTQ5OTBDOTU0RjVBOUIwAA==\",\"timestamp\":\"1768119954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:55:59+05:30"} [2026-01-11 13:55:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZDQTQ5OTBDOTU0RjVBOUIwAA== [2026-01-11 13:56:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:26:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA1ODIwODEyQjVGRkRFRjlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA1ODIwODEyQjVGRkRFRjlDAA==", "timestamp": "1768119960", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:56:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:56:03] [INFO] Sending instructions to 917202000200 [2026-01-11 13:56:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:56:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:56:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce1db3783fa64f6a83a9d45f9e0e6ca9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:56:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA1ODIwODEyQjVGRkRFRjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA1ODIwODEyQjVGRkRFRjlDAA==\",\"timestamp\":\"1768119960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:56:05+05:30"} [2026-01-11 13:56:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA1ODIwODEyQjVGRkRFRjlDAA== [2026-01-11 13:56:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:56:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA1ODIwODEyQjVGRkRFRjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA1ODIwODEyQjVGRkRFRjlDAA==\",\"timestamp\":\"1768119960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:56:11+05:30"} [2026-01-11 13:56:12] [DEBUG] Ignoring event: delivered [2026-01-11 13:56:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:26:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2QTIxNjQ1NzA4OURCMzNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2QTIxNjQ1NzA4OURCMzNBAA==", "timestamp": "1768119998", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:56:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:56:40] [INFO] Sending instructions to 917202000200 [2026-01-11 13:56:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:56:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:56:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53add5455b3b4ad185b411697dbdd905", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:56:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2QTIxNjQ1NzA4OURCMzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE2QTIxNjQ1NzA4OURCMzNBAA==\",\"timestamp\":\"1768119998\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:56:43+05:30"} [2026-01-11 13:56:44] [DEBUG] Ignoring event: delivered [2026-01-11 13:56:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:26:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyRjlEQkRFOTUzQjhFOEE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyRjlEQkRFOTUzQjhFOEE1AA==", "timestamp": "1768120007", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:56:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:56:49] [INFO] Sending instructions to 917202000200 [2026-01-11 13:56:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:56:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:56:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f7613ff074e422399f189797532163c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:56:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyRjlEQkRFOTUzQjhFOEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyRjlEQkRFOTUzQjhFOEE1AA==\",\"timestamp\":\"1768120007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:56:51+05:30"} [2026-01-11 13:56:51] [DEBUG] Ignoring event: delivered [2026-01-11 13:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:56:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyRjlEQkRFOTUzQjhFOEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyRjlEQkRFOTUzQjhFOEE1AA==\",\"timestamp\":\"1768120007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:56:50+05:30"} [2026-01-11 13:56:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyRjlEQkRFOTUzQjhFOEE1AA== [2026-01-11 13:56:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:26:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyODNBMzYyNjlEQzdEMDM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyODNBMzYyNjlEQzdEMDM5AA==", "timestamp": "1768120016", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:56:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:56:58] [INFO] Sending instructions to 917202000200 [2026-01-11 13:56:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:56:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:56:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30c9bc35b381442299d5a44879b1af64", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:57:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:27:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY3NUFDQzlFMUQ2Mjc3MkY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY3NUFDQzlFMUQ2Mjc3MkY2AA==", "timestamp": "1768120024", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:57:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:57:06] [INFO] Sending instructions to 917202000200 [2026-01-11 13:57:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:57:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:57:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a0d78573de74f1d9e3bc288ea040427", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:57:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:27:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyM0Y5M0NDRjg4QzNDQTkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyM0Y5M0NDRjg4QzNDQTkwAA==", "timestamp": "1768120031", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:57:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:57:13] [INFO] Sending instructions to 917202000200 [2026-01-11 13:57:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:57:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:57:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1d5420715cc4186a5d9b53f34245288", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:57:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:56:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyODNBMzYyNjlEQzdEMDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyODNBMzYyNjlEQzdEMDM5AA==\",\"timestamp\":\"1768120016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:57:42+05:30"} [2026-01-11 13:57:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyODNBMzYyNjlEQzdEMDM5AA== [2026-01-11 13:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:56:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyODNBMzYyNjlEQzdEMDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyODNBMzYyNjlEQzdEMDM5AA==\",\"timestamp\":\"1768120016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:57:43+05:30"} [2026-01-11 13:57:44] [DEBUG] Ignoring event: delivered [2026-01-11 13:57:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:57:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY3NUFDQzlFMUQ2Mjc3MkY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY3NUFDQzlFMUQ2Mjc3MkY2AA==\",\"timestamp\":\"1768120024\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:57:49+05:30"} [2026-01-11 13:57:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY3NUFDQzlFMUQ2Mjc3MkY2AA== [2026-01-11 13:57:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:57:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY3NUFDQzlFMUQ2Mjc3MkY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY3NUFDQzlFMUQ2Mjc3MkY2AA==\",\"timestamp\":\"1768120024\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:57:51+05:30"} [2026-01-11 13:57:51] [DEBUG] Ignoring event: delivered [2026-01-11 13:57:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:27:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxOTU2QzU1MEIwRjNBQTg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxOTU2QzU1MEIwRjNBQTg3AA==", "timestamp": "1768120071", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:57:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:57:53] [INFO] Sending instructions to 917202000200 [2026-01-11 13:57:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:57:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:57:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2758b483fd2e401ab8804a44eb5d92e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:57:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:57:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyM0Y5M0NDRjg4QzNDQTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyM0Y5M0NDRjg4QzNDQTkwAA==\",\"timestamp\":\"1768120031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:57:53+05:30"} [2026-01-11 13:57:53] [DEBUG] Ignoring event: delivered [2026-01-11 13:57:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:57:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyM0Y5M0NDRjg4QzNDQTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyM0Y5M0NDRjg4QzNDQTkwAA==\",\"timestamp\":\"1768120031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:57:54+05:30"} [2026-01-11 13:57:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyM0Y5M0NDRjg4QzNDQTkwAA== [2026-01-11 13:58:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:28:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEwQTUzNjVBMjU4MzRBOUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEwQTUzNjVBMjU4MzRBOUMxAA==", "timestamp": "1768120080", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:58:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:58:01] [INFO] Sending instructions to 917202000200 [2026-01-11 13:58:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:58:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:58:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "303fe56d85ed4ed8aafc25634fc2df22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:58:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxOTU2QzU1MEIwRjNBQTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxOTU2QzU1MEIwRjNBQTg3AA==\",\"timestamp\":\"1768120071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:58:03+05:30"} [2026-01-11 13:58:03] [DEBUG] Ignoring event: delivered [2026-01-11 13:58:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:58:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEwQTUzNjVBMjU4MzRBOUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEwQTUzNjVBMjU4MzRBOUMxAA==\",\"timestamp\":\"1768120080\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:58:09+05:30"} [2026-01-11 13:58:10] [DEBUG] Ignoring event: delivered [2026-01-11 13:58:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxOTU2QzU1MEIwRjNBQTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxOTU2QzU1MEIwRjNBQTg3AA==\",\"timestamp\":\"1768120071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:58:09+05:30"} [2026-01-11 13:58:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxOTU2QzU1MEIwRjNBQTg3AA== [2026-01-11 13:58:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:28:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0OEMyMjQ2NjVBOUM0QzBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0OEMyMjQ2NjVBOUM0QzBEAA==", "timestamp": "1768120089", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:58:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:58:11] [INFO] Sending instructions to 917202000200 [2026-01-11 13:58:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:58:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:58:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a7af108ed7a4246800fe3c8393971ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:58:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEwQTUzNjVBMjU4MzRBOUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEwQTUzNjVBMjU4MzRBOUMxAA==\",\"timestamp\":\"1768120080\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:58:09+05:30"} [2026-01-11 13:58:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEwQTUzNjVBMjU4MzRBOUMxAA== [2026-01-11 13:58:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:28:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3RUEyNjVCM0MxQTgzNUU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3RUEyNjVCM0MxQTgzNUU1AA==", "timestamp": "1768120095", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:58:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:58:18] [INFO] Sending instructions to 917202000200 [2026-01-11 13:58:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:58:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:58:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be763660af4f4b80846cf28248119da7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:58:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:58:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0OEMyMjQ2NjVBOUM0QzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0OEMyMjQ2NjVBOUM0QzBEAA==\",\"timestamp\":\"1768120089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:58:19+05:30"} [2026-01-11 13:58:20] [DEBUG] Ignoring event: delivered [2026-01-11 13:58:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:58:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0OEMyMjQ2NjVBOUM0QzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0OEMyMjQ2NjVBOUM0QzBEAA==\",\"timestamp\":\"1768120089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:58:19+05:30"} [2026-01-11 13:58:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM0OEMyMjQ2NjVBOUM0QzBEAA== [2026-01-11 13:58:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:58:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3RUEyNjVCM0MxQTgzNUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3RUEyNjVCM0MxQTgzNUU1AA==\",\"timestamp\":\"1768120095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:58:22+05:30"} [2026-01-11 13:58:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3RUEyNjVCM0MxQTgzNUU1AA== [2026-01-11 13:58:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:58:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3RUEyNjVCM0MxQTgzNUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU3RUEyNjVCM0MxQTgzNUU1AA==\",\"timestamp\":\"1768120095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:58:22+05:30"} [2026-01-11 13:58:24] [DEBUG] Ignoring event: delivered [2026-01-11 13:58:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:28:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFMDY0QkRGNDA1MjY3M0JCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFMDY0QkRGNDA1MjY3M0JCAA==", "timestamp": "1768120134", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:58:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:58:56] [INFO] Sending instructions to 917202000200 [2026-01-11 13:58:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:58:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:58:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe30f0d7a6d543e1a41bd60a59627419", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:59:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:29:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQ0QyRkQ2MDhEMjA1ODIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQ0QyRkQ2MDhEMjA1ODIzAA==", "timestamp": "1768120140", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:59:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:59:02] [INFO] Sending instructions to 917202000200 [2026-01-11 13:59:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:59:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:59:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:58:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFMDY0QkRGNDA1MjY3M0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFMDY0QkRGNDA1MjY3M0JCAA==\",\"timestamp\":\"1768120134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:02+05:30"} [2026-01-11 13:59:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFMDY0QkRGNDA1MjY3M0JCAA== [2026-01-11 13:59:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:58:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFMDY0QkRGNDA1MjY3M0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFMDY0QkRGNDA1MjY3M0JCAA==\",\"timestamp\":\"1768120134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:02+05:30"} [2026-01-11 13:59:02] [DEBUG] Ignoring event: delivered [2026-01-11 13:59:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQ0QyRkQ2MDhEMjA1ODIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQ0QyRkQ2MDhEMjA1ODIzAA==\",\"timestamp\":\"1768120140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:02+05:30"} [2026-01-11 13:59:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQ0QyRkQ2MDhEMjA1ODIzAA== [2026-01-11 13:59:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93f7037e02104e30a35d1a8addaaa87c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQ0QyRkQ2MDhEMjA1ODIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQ0QyRkQ2MDhEMjA1ODIzAA==\",\"timestamp\":\"1768120140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:06+05:30"} [2026-01-11 13:59:07] [DEBUG] Ignoring event: delivered [2026-01-11 13:59:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:29:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBRjI3RUI0N0M1OUFGRjk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBRjI3RUI0N0M1OUFGRjk0AA==", "timestamp": "1768120150", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:59:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:59:11] [INFO] Sending instructions to 917202000200 [2026-01-11 13:59:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:59:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:59:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb2fd15fafe24ada8fe441d68ad585c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBRjI3RUI0N0M1OUFGRjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBRjI3RUI0N0M1OUFGRjk0AA==\",\"timestamp\":\"1768120150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:12+05:30"} [2026-01-11 13:59:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBRjI3RUI0N0M1OUFGRjk0AA== [2026-01-11 13:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDY3NTg2QTFDMkQyQzMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDY3NTg2QTFDMkQyQzMzAA==", "timestamp": "1768120155", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:59:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:59:16] [INFO] Sending instructions to 917202000200 [2026-01-11 13:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:59:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdbde02a849b460eb3bd84976006cd2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:59:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBRjI3RUI0N0M1OUFGRjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBRjI3RUI0N0M1OUFGRjk0AA==\",\"timestamp\":\"1768120150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:16+05:30"} [2026-01-11 13:59:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:59:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDY3NTg2QTFDMkQyQzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDY3NTg2QTFDMkQyQzMzAA==\",\"timestamp\":\"1768120155\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:17+05:30"} [2026-01-11 13:59:17] [DEBUG] Ignoring event: delivered [2026-01-11 13:59:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDY3NTg2QTFDMkQyQzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDY3NTg2QTFDMkQyQzMzAA==\",\"timestamp\":\"1768120155\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:17+05:30"} [2026-01-11 13:59:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA3MDY3NTg2QTFDMkQyQzMzAA== [2026-01-11 13:59:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:29:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJENzU3NjgyRTRGRkQ4OEM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJENzU3NjgyRTRGRkQ4OEM4AA==", "timestamp": "1768120191", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:59:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 13:59:52] [INFO] Sending instructions to 917202000200 [2026-01-11 13:59:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:59:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:59:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f6b5b9e670941b6bb3dcfa5ed92d0f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:59:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJENzU3NjgyRTRGRkQ4OEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJENzU3NjgyRTRGRkQ4OEM4AA==\",\"timestamp\":\"1768120191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:54+05:30"} [2026-01-11 13:59:56] [DEBUG] Ignoring event: delivered [2026-01-11 13:59:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:29:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGRkZDMTY4QzJGQjU1RUIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGRkZDMTY4QzJGQjU1RUIxAA==", "timestamp": "1768120196", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 13:59:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 13:59:57] [INFO] Sending instructions to 917202000200 [2026-01-11 13:59:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 13:59:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 13:59:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9254716eef48460ab215453ae360d0ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 13:59:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJENzU3NjgyRTRGRkQ4OEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJENzU3NjgyRTRGRkQ4OEM4AA==\",\"timestamp\":\"1768120191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T13:59:57+05:30"} [2026-01-11 13:59:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJENzU3NjgyRTRGRkQ4OEM4AA== [2026-01-11 14:00:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGRkZDMTY4QzJGQjU1RUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGRkZDMTY4QzJGQjU1RUIxAA==\",\"timestamp\":\"1768120196\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:01+05:30"} [2026-01-11 14:00:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGRkZDMTY4QzJGQjU1RUIxAA== [2026-01-11 14:00:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T13:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGRkZDMTY4QzJGQjU1RUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGRkZDMTY4QzJGQjU1RUIxAA==\",\"timestamp\":\"1768120196\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:01+05:30"} [2026-01-11 14:00:03] [DEBUG] Ignoring event: delivered [2026-01-11 14:00:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:30:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzOTlDMkZGOTZBMzVBODAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzOTlDMkZGOTZBMzVBODAzAA==", "timestamp": "1768120201", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:00:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:00:03] [INFO] Sending instructions to 917202000200 [2026-01-11 14:00:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:00:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:00:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6f9b18546e1486fb60fc438b29b92f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:00:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzOTlDMkZGOTZBMzVBODAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzOTlDMkZGOTZBMzVBODAzAA==\",\"timestamp\":\"1768120201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:06+05:30"} [2026-01-11 14:00:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzOTlDMkZGOTZBMzVBODAzAA== [2026-01-11 14:00:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:30:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NUY2RjczNEE2NDUyRkE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NUY2RjczNEE2NDUyRkE3AA==", "timestamp": "1768120208", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:00:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:00:09] [INFO] Sending instructions to 917202000200 [2026-01-11 14:00:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:00:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:00:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa79823d62464ccfb39ff51ef9f45a77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzOTlDMkZGOTZBMzVBODAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzOTlDMkZGOTZBMzVBODAzAA==\",\"timestamp\":\"1768120201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:10+05:30"} [2026-01-11 14:00:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:00:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NUY2RjczNEE2NDUyRkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NUY2RjczNEE2NDUyRkE3AA==\",\"timestamp\":\"1768120208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:15+05:30"} [2026-01-11 14:00:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NUY2RjczNEE2NDUyRkE3AA== [2026-01-11 14:00:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NUY2RjczNEE2NDUyRkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NUY2RjczNEE2NDUyRkE3AA==\",\"timestamp\":\"1768120208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:16+05:30"} [2026-01-11 14:00:16] [DEBUG] Ignoring event: delivered [2026-01-11 14:00:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:30:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzkyRkEwNEI1MTZDNTQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzkyRkEwNEI1MTZDNTQ3AA==", "timestamp": "1768120244", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:00:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:00:45] [INFO] Sending instructions to 917202000200 [2026-01-11 14:00:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:00:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:00:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c477d540ea784b96a8d38da70d1b9adf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzkyRkEwNEI1MTZDNTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzkyRkEwNEI1MTZDNTQ3AA==\",\"timestamp\":\"1768120244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:48+05:30"} [2026-01-11 14:00:49] [DEBUG] Ignoring event: delivered [2026-01-11 14:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzkyRkEwNEI1MTZDNTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzkyRkEwNEI1MTZDNTQ3AA==\",\"timestamp\":\"1768120244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:48+05:30"} [2026-01-11 14:00:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzkyRkEwNEI1MTZDNTQ3AA== [2026-01-11 14:00:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:30:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEOUZCQ0IwNzAwMTc4NjkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEOUZCQ0IwNzAwMTc4NjkzAA==", "timestamp": "1768120249", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:00:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:00:51] [INFO] Sending instructions to 917202000200 [2026-01-11 14:00:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:00:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:00:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b54d135b84d744688290b6a781fc9781", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:00:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEOUZCQ0IwNzAwMTc4NjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEOUZCQ0IwNzAwMTc4NjkzAA==\",\"timestamp\":\"1768120249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:53+05:30"} [2026-01-11 14:00:53] [DEBUG] Ignoring event: delivered [2026-01-11 14:00:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:30:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5RjNCREMyODQzMzE1QjhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5RjNCREMyODQzMzE1QjhCAA==", "timestamp": "1768120255", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:00:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:00:56] [INFO] Sending instructions to 917202000200 [2026-01-11 14:00:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:00:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:00:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bed87151401474691ca67e02b620e53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEOUZCQ0IwNzAwMTc4NjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEOUZCQ0IwNzAwMTc4NjkzAA==\",\"timestamp\":\"1768120249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:59+05:30"} [2026-01-11 14:01:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEOUZCQ0IwNzAwMTc4NjkzAA== [2026-01-11 14:01:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5RjNCREMyODQzMzE1QjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5RjNCREMyODQzMzE1QjhCAA==\",\"timestamp\":\"1768120255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:59+05:30"} [2026-01-11 14:01:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5RjNCREMyODQzMzE1QjhCAA== [2026-01-11 14:01:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:00:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5RjNCREMyODQzMzE1QjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5RjNCREMyODQzMzE1QjhCAA==\",\"timestamp\":\"1768120255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:00:59+05:30"} [2026-01-11 14:01:02] [DEBUG] Ignoring event: delivered [2026-01-11 14:01:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:31:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDOERCREUyNDY4MjIyRjREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDOERCREUyNDY4MjIyRjREAA==", "timestamp": "1768120260", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:01:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:01:02] [INFO] Sending instructions to 917202000200 [2026-01-11 14:01:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:01:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:01:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9725535d95b474eb48e78400383e9e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDOERCREUyNDY4MjIyRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDOERCREUyNDY4MjIyRjREAA==\",\"timestamp\":\"1768120260\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:05+05:30"} [2026-01-11 14:01:06] [DEBUG] Ignoring event: delivered [2026-01-11 14:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDOERCREUyNDY4MjIyRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDOERCREUyNDY4MjIyRjREAA==\",\"timestamp\":\"1768120260\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:05+05:30"} [2026-01-11 14:01:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDOERCREUyNDY4MjIyRjREAA== [2026-01-11 14:01:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:31:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4RUUzMUI1MEUwQzBBRTUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4RUUzMUI1MEUwQzBBRTUxAA==", "timestamp": "1768120296", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:01:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:01:38] [INFO] Sending instructions to 917202000200 [2026-01-11 14:01:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:01:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:01:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6df2664eb2554efeab9441d06aa50c9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:01:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4RUUzMUI1MEUwQzBBRTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4RUUzMUI1MEUwQzBBRTUxAA==\",\"timestamp\":\"1768120296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:39+05:30"} [2026-01-11 14:01:39] [DEBUG] Ignoring event: delivered [2026-01-11 14:01:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4RUUzMUI1MEUwQzBBRTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4RUUzMUI1MEUwQzBBRTUxAA==\",\"timestamp\":\"1768120296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:39+05:30"} [2026-01-11 14:01:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg4RUUzMUI1MEUwQzBBRTUxAA== [2026-01-11 14:01:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:31:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDRjdFMkU1NEY1NzFCQTcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDRjdFMkU1NEY1NzFCQTcyAA==", "timestamp": "1768120302", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:01:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:01:43] [INFO] Sending instructions to 917202000200 [2026-01-11 14:01:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:01:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:01:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88a01ae2933c4b098c98e08a99d79ba7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:01:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDRjdFMkU1NEY1NzFCQTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDRjdFMkU1NEY1NzFCQTcyAA==\",\"timestamp\":\"1768120302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:44+05:30"} [2026-01-11 14:01:45] [DEBUG] Ignoring event: delivered [2026-01-11 14:01:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:31:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDRjhCQTZFQjNDREVGQ0M3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDRjhCQTZFQjNDREVGQ0M3AA==", "timestamp": "1768120307", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:01:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:01:49] [INFO] Sending instructions to 917202000200 [2026-01-11 14:01:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:01:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:01:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c89ba70bf404f07802259401bc71785", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDRjhCQTZFQjNDREVGQ0M3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDRjhCQTZFQjNDREVGQ0M3AA==\",\"timestamp\":\"1768120307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:49+05:30"} [2026-01-11 14:01:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDRjhCQTZFQjNDREVGQ0M3AA== [2026-01-11 14:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDRjdFMkU1NEY1NzFCQTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDRjdFMkU1NEY1NzFCQTcyAA==\",\"timestamp\":\"1768120302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:49+05:30"} [2026-01-11 14:01:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDRjdFMkU1NEY1NzFCQTcyAA== [2026-01-11 14:01:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:31:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCNTNFQkVCNTFFQjg5RjI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCNTNFQkVCNTFFQjg5RjI3AA==", "timestamp": "1768120312", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:01:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:01:54] [INFO] Sending instructions to 917202000200 [2026-01-11 14:01:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:01:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDRjhCQTZFQjNDREVGQ0M3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDRjhCQTZFQjNDREVGQ0M3AA==\",\"timestamp\":\"1768120307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:53+05:30"} [2026-01-11 14:01:54] [DEBUG] Ignoring event: delivered [2026-01-11 14:01:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25e21e909108408ea53aae6fb403c40d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:01:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCNTNFQkVCNTFFQjg5RjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCNTNFQkVCNTFFQjg5RjI3AA==\",\"timestamp\":\"1768120312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:55+05:30"} [2026-01-11 14:01:58] [DEBUG] Ignoring event: delivered [2026-01-11 14:01:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:31:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwNERBRDU4MkUxNjdCREVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwNERBRDU4MkUxNjdCREVEAA==", "timestamp": "1768120317", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:01:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:01:59] [INFO] Sending instructions to 917202000200 [2026-01-11 14:01:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:01:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:01:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0dbe028fc8094770aa5722a706846f90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:02:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCNTNFQkVCNTFFQjg5RjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCNTNFQkVCNTFFQjg5RjI3AA==\",\"timestamp\":\"1768120312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:01:55+05:30"} [2026-01-11 14:02:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCNTNFQkVCNTFFQjg5RjI3AA== [2026-01-11 14:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwNERBRDU4MkUxNjdCREVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwNERBRDU4MkUxNjdCREVEAA==\",\"timestamp\":\"1768120317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:02:00+05:30"} [2026-01-11 14:02:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwNERBRDU4MkUxNjdCREVEAA== [2026-01-11 14:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:01:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwNERBRDU4MkUxNjdCREVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwNERBRDU4MkUxNjdCREVEAA==\",\"timestamp\":\"1768120317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:02:01+05:30"} [2026-01-11 14:02:01] [DEBUG] Ignoring event: delivered [2026-01-11 14:02:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:32:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3M0ZDOTI5NkY2Qjg4NDIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3M0ZDOTI5NkY2Qjg4NDIxAA==", "timestamp": "1768120323", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:02:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:02:05] [INFO] Sending instructions to 917202000200 [2026-01-11 14:02:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:02:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:02:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e2664559645488391ea8891018a1a43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:02:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:02:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3M0ZDOTI5NkY2Qjg4NDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3M0ZDOTI5NkY2Qjg4NDIxAA==\",\"timestamp\":\"1768120323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:02:09+05:30"} [2026-01-11 14:02:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3M0ZDOTI5NkY2Qjg4NDIxAA== [2026-01-11 14:02:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:02:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3M0ZDOTI5NkY2Qjg4NDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE3M0ZDOTI5NkY2Qjg4NDIxAA==\",\"timestamp\":\"1768120323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:02:09+05:30"} [2026-01-11 14:02:13] [DEBUG] Ignoring event: delivered [2026-01-11 14:02:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:32:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MTNBRUI4NTVGNzgzRjRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MTNBRUI4NTVGNzgzRjRDAA==", "timestamp": "1768120359", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:02:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:02:41] [INFO] Sending instructions to 917202000200 [2026-01-11 14:02:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:02:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:02:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11635cfaf8df47e68917e8f597a50f5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:02:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:32:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxMjAzRjA1NjJFNzY0NEQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxMjAzRjA1NjJFNzY0NEQzAA==", "timestamp": "1768120365", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:02:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:02:47] [INFO] Sending instructions to 917202000200 [2026-01-11 14:02:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:02:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:02:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f161408a278d491398f5b6b6254242d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:02:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:02:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MTNBRUI4NTVGNzgzRjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MTNBRUI4NTVGNzgzRjRDAA==\",\"timestamp\":\"1768120359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:02:46+05:30"} [2026-01-11 14:02:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MTNBRUI4NTVGNzgzRjRDAA== [2026-01-11 14:02:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:02:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MTNBRUI4NTVGNzgzRjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MTNBRUI4NTVGNzgzRjRDAA==\",\"timestamp\":\"1768120359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:02:47+05:30"} [2026-01-11 14:02:48] [DEBUG] Ignoring event: delivered [2026-01-11 14:02:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:02:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxMjAzRjA1NjJFNzY0NEQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxMjAzRjA1NjJFNzY0NEQzAA==\",\"timestamp\":\"1768120365\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:02:50+05:30"} [2026-01-11 14:02:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxMjAzRjA1NjJFNzY0NEQzAA== [2026-01-11 14:03:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:33:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxRjJBQUVDQkQ5Q0NDNTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxRjJBQUVDQkQ5Q0NDNTAzAA==", "timestamp": "1768120401", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:03:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:03:23] [INFO] Sending instructions to 917202000200 [2026-01-11 14:03:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:03:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:03:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "799dc6ecb7744489a5367412e7cae10e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:03:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxRjJBQUVDQkQ5Q0NDNTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxRjJBQUVDQkQ5Q0NDNTAzAA==\",\"timestamp\":\"1768120401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:03:23+05:30"} [2026-01-11 14:03:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxRjJBQUVDQkQ5Q0NDNTAzAA== [2026-01-11 14:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:03:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxRjJBQUVDQkQ5Q0NDNTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxRjJBQUVDQkQ5Q0NDNTAzAA==\",\"timestamp\":\"1768120401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:03:23+05:30"} [2026-01-11 14:03:24] [DEBUG] Ignoring event: delivered [2026-01-11 14:03:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:33:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NjU4NDlGMTZEMUEyNkFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NjU4NDlGMTZEMUEyNkFDAA==", "timestamp": "1768120407", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:03:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:03:29] [INFO] Sending instructions to 917202000200 [2026-01-11 14:03:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:03:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:03:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "173fea6121e247baa84024c806ec64c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:03:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NjU4NDlGMTZEMUEyNkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NjU4NDlGMTZEMUEyNkFDAA==\",\"timestamp\":\"1768120407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:03:30+05:30"} [2026-01-11 14:03:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NjU4NDlGMTZEMUEyNkFDAA== [2026-01-11 14:03:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NjU4NDlGMTZEMUEyNkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NjU4NDlGMTZEMUEyNkFDAA==\",\"timestamp\":\"1768120407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:03:30+05:30"} [2026-01-11 14:03:31] [DEBUG] Ignoring event: delivered [2026-01-11 14:03:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:33:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3NkJGMzgxNjA5Qjk3MDhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3NkJGMzgxNjA5Qjk3MDhEAA==", "timestamp": "1768120413", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:03:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:03:34] [INFO] Sending instructions to 917202000200 [2026-01-11 14:03:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:03:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:03:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce7fac4cbd6d4c2da2316bef4364c7d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:03:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3NkJGMzgxNjA5Qjk3MDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3NkJGMzgxNjA5Qjk3MDhEAA==\",\"timestamp\":\"1768120413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:03:35+05:30"} [2026-01-11 14:03:36] [DEBUG] Ignoring event: delivered [2026-01-11 14:03:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3NkJGMzgxNjA5Qjk3MDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3NkJGMzgxNjA5Qjk3MDhEAA==\",\"timestamp\":\"1768120413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:03:35+05:30"} [2026-01-11 14:03:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3NkJGMzgxNjA5Qjk3MDhEAA== [2026-01-11 14:03:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:33:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBFMzM3RThGNkIzQ0VCOEE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBFMzM3RThGNkIzQ0VCOEE4AA==", "timestamp": "1768120418", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:03:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:03:40] [INFO] Sending instructions to 917202000200 [2026-01-11 14:03:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:03:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:03:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1900dc157d34874b079ce9a63d9b5b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:03:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:03:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBFMzM3RThGNkIzQ0VCOEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBFMzM3RThGNkIzQ0VCOEE4AA==\",\"timestamp\":\"1768120418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:03:45+05:30"} [2026-01-11 14:03:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBFMzM3RThGNkIzQ0VCOEE4AA== [2026-01-11 14:03:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:03:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBFMzM3RThGNkIzQ0VCOEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBFMzM3RThGNkIzQ0VCOEE4AA==\",\"timestamp\":\"1768120418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:03:49+05:30"} [2026-01-11 14:03:51] [DEBUG] Ignoring event: delivered [2026-01-11 14:04:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:34:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGM0UwNDdCOUM5RTA0Qjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGM0UwNDdCOUM5RTA0Qjg3AA==", "timestamp": "1768120454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:04:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:04:16] [INFO] Sending instructions to 917202000200 [2026-01-11 14:04:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:04:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:04:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6294a65f0fa0413cac28b66407e756ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:04:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGM0UwNDdCOUM5RTA0Qjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGM0UwNDdCOUM5RTA0Qjg3AA==\",\"timestamp\":\"1768120454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:04:17+05:30"} [2026-01-11 14:04:18] [DEBUG] Ignoring event: delivered [2026-01-11 14:04:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:34:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGNUQyQTkxQkJBNEMxQTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGNUQyQTkxQkJBNEMxQTdCAA==", "timestamp": "1768120460", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:04:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:04:22] [INFO] Sending instructions to 917202000200 [2026-01-11 14:04:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:04:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:04:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c2720d23106433ebcdc7a6ec665366d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:04:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGM0UwNDdCOUM5RTA0Qjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGM0UwNDdCOUM5RTA0Qjg3AA==\",\"timestamp\":\"1768120454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:04:24+05:30"} [2026-01-11 14:04:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGM0UwNDdCOUM5RTA0Qjg3AA== [2026-01-11 14:04:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGNUQyQTkxQkJBNEMxQTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGNUQyQTkxQkJBNEMxQTdCAA==\",\"timestamp\":\"1768120460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:04:25+05:30"} [2026-01-11 14:04:27] [DEBUG] Ignoring event: delivered [2026-01-11 14:04:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:34:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBRTA3NUQwOEY1NjE3QTZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBRTA3NUQwOEY1NjE3QTZEAA==", "timestamp": "1768120465", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:04:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:04:27] [INFO] Sending instructions to 917202000200 [2026-01-11 14:04:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:04:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:04:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66255162a7cc4184958188c60480e34e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:04:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:34:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxMjlEOTUyMEJDMUNBMEM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxMjlEOTUyMEJDMUNBMEM1AA==", "timestamp": "1768120471", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:04:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:04:33] [INFO] Sending instructions to 917202000200 [2026-01-11 14:04:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:04:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:04:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "078f4804fab14b02840910f5ef477fc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:04:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBRTA3NUQwOEY1NjE3QTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBRTA3NUQwOEY1NjE3QTZEAA==\",\"timestamp\":\"1768120465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:04:32+05:30"} [2026-01-11 14:04:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBRTA3NUQwOEY1NjE3QTZEAA== [2026-01-11 14:04:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGNUQyQTkxQkJBNEMxQTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGNUQyQTkxQkJBNEMxQTdCAA==\",\"timestamp\":\"1768120460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:04:32+05:30"} [2026-01-11 14:04:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGNUQyQTkxQkJBNEMxQTdCAA== [2026-01-11 14:04:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBRTA3NUQwOEY1NjE3QTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBRTA3NUQwOEY1NjE3QTZEAA==\",\"timestamp\":\"1768120465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:04:34+05:30"} [2026-01-11 14:04:34] [DEBUG] Ignoring event: delivered [2026-01-11 14:04:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:04:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxMjlEOTUyMEJDMUNBMEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxMjlEOTUyMEJDMUNBMEM1AA==\",\"timestamp\":\"1768120471\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:04:33+05:30"} [2026-01-11 14:04:34] [DEBUG] Ignoring event: delivered [2026-01-11 14:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:04:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxMjlEOTUyMEJDMUNBMEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxMjlEOTUyMEJDMUNBMEM1AA==\",\"timestamp\":\"1768120471\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:04:34+05:30"} [2026-01-11 14:04:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDcxMjlEOTUyMEJDMUNBMEM1AA== [2026-01-11 14:05:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:35:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1RkQzNzIyNzhEMUI4NDYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1RkQzNzIyNzhEMUI4NDYyAA==", "timestamp": "1768120507", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:05:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:05:09] [INFO] Sending instructions to 917202000200 [2026-01-11 14:05:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:05:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:05:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48790c650a0b4857aab3547a82418e67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:05:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1RkQzNzIyNzhEMUI4NDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1RkQzNzIyNzhEMUI4NDYyAA==\",\"timestamp\":\"1768120507\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:05:09+05:30"} [2026-01-11 14:05:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:05:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:35:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDNzg0MTIyMDMxMUMxRDhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDNzg0MTIyMDMxMUMxRDhDAA==", "timestamp": "1768120513", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:05:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:05:14] [INFO] Sending instructions to 917202000200 [2026-01-11 14:05:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:05:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:05:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccc78235b14c4756bf82c06c199c137b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:05:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:05:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1RkQzNzIyNzhEMUI4NDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1RkQzNzIyNzhEMUI4NDYyAA==\",\"timestamp\":\"1768120507\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:05:10+05:30"} [2026-01-11 14:05:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1RkQzNzIyNzhEMUI4NDYyAA== [2026-01-11 14:05:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:05:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDNzg0MTIyMDMxMUMxRDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDNzg0MTIyMDMxMUMxRDhDAA==\",\"timestamp\":\"1768120513\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:05:16+05:30"} [2026-01-11 14:05:16] [DEBUG] Ignoring event: delivered [2026-01-11 14:05:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:05:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDNzg0MTIyMDMxMUMxRDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDNzg0MTIyMDMxMUMxRDhDAA==\",\"timestamp\":\"1768120513\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:05:15+05:30"} [2026-01-11 14:05:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDNzg0MTIyMDMxMUMxRDhDAA== [2026-01-11 14:05:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:35:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyMTExQUQwN0Y3NTQyNDc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyMTExQUQwN0Y3NTQyNDc3AA==", "timestamp": "1768120518", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:05:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:05:20] [INFO] Sending instructions to 917202000200 [2026-01-11 14:05:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:05:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:05:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4708edfc73b14c1a967ac13dd57c0050", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:05:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:35:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4OUNDM0U0N0U5Q0FCNDg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4OUNDM0U0N0U5Q0FCNDg0AA==", "timestamp": "1768120523", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:05:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:05:25] [INFO] Sending instructions to 917202000200 [2026-01-11 14:05:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:05:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:05:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58cd051771a749caacfac1395db3ce44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:05:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyMTExQUQwN0Y3NTQyNDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyMTExQUQwN0Y3NTQyNDc3AA==\",\"timestamp\":\"1768120518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:05:23+05:30"} [2026-01-11 14:05:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyMTExQUQwN0Y3NTQyNDc3AA== [2026-01-11 14:05:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:05:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4OUNDM0U0N0U5Q0FCNDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4OUNDM0U0N0U5Q0FCNDg0AA==\",\"timestamp\":\"1768120523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:05:26+05:30"} [2026-01-11 14:05:28] [DEBUG] Ignoring event: delivered [2026-01-11 14:05:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyMTExQUQwN0Y3NTQyNDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyMTExQUQwN0Y3NTQyNDc3AA==\",\"timestamp\":\"1768120518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:05:23+05:30"} [2026-01-11 14:05:29] [DEBUG] Ignoring event: delivered [2026-01-11 14:05:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:05:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4OUNDM0U0N0U5Q0FCNDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4OUNDM0U0N0U5Q0FCNDg0AA==\",\"timestamp\":\"1768120523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:05:29+05:30"} [2026-01-11 14:05:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4OUNDM0U0N0U5Q0FCNDg0AA== [2026-01-11 14:06:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:36:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjUyQkYxMkNBMUJCODZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjUyQkYxMkNBMUJCODZDAA==", "timestamp": "1768120560", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:06:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:06:02] [INFO] Sending instructions to 917202000200 [2026-01-11 14:06:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:06:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:06:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8789aee33c34fa7bd8ac61264396e41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:06:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjUyQkYxMkNBMUJCODZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjUyQkYxMkNBMUJCODZDAA==\",\"timestamp\":\"1768120560\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:02+05:30"} [2026-01-11 14:06:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjUyQkYxMkNBMUJCODZDAA== [2026-01-11 14:06:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjUyQkYxMkNBMUJCODZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjUyQkYxMkNBMUJCODZDAA==\",\"timestamp\":\"1768120560\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:04+05:30"} [2026-01-11 14:06:05] [DEBUG] Ignoring event: delivered [2026-01-11 14:06:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:36:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwMkM5OUEwQkExOEMwMkZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwMkM5OUEwQkExOEMwMkZEAA==", "timestamp": "1768120566", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:06:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:06:07] [INFO] Sending instructions to 917202000200 [2026-01-11 14:06:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:06:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:06:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03237307b9024dac860502d98a1fe254", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwMkM5OUEwQkExOEMwMkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwMkM5OUEwQkExOEMwMkZEAA==\",\"timestamp\":\"1768120566\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:08+05:30"} [2026-01-11 14:06:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwMkM5OUEwQkExOEMwMkZEAA== [2026-01-11 14:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwMkM5OUEwQkExOEMwMkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcwMkM5OUEwQkExOEMwMkZEAA==\",\"timestamp\":\"1768120566\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:08+05:30"} [2026-01-11 14:06:10] [DEBUG] Ignoring event: delivered [2026-01-11 14:06:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:36:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMjM1QkIzRUI2NDk5MTdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMjM1QkIzRUI2NDk5MTdBAA==", "timestamp": "1768120571", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:06:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:06:12] [INFO] Sending instructions to 917202000200 [2026-01-11 14:06:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:06:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:06:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c9904ee5b1b41c88456ae519487d7bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:06:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMjM1QkIzRUI2NDk5MTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMjM1QkIzRUI2NDk5MTdBAA==\",\"timestamp\":\"1768120571\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:16+05:30"} [2026-01-11 14:06:17] [DEBUG] Ignoring event: delivered [2026-01-11 14:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMjM1QkIzRUI2NDk5MTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMjM1QkIzRUI2NDk5MTdBAA==\",\"timestamp\":\"1768120571\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:16+05:30"} [2026-01-11 14:06:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMjM1QkIzRUI2NDk5MTdBAA== [2026-01-11 14:06:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:36:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOUVGMzY5N0M1RkE1Njc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOUVGMzY5N0M1RkE1Njc2AA==", "timestamp": "1768120576", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:06:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:06:18] [INFO] Sending instructions to 917202000200 [2026-01-11 14:06:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:06:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:06:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a0733513ed24a74a637420d214bf245", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:06:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOUVGMzY5N0M1RkE1Njc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOUVGMzY5N0M1RkE1Njc2AA==\",\"timestamp\":\"1768120576\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:18+05:30"} [2026-01-11 14:06:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOUVGMzY5N0M1RkE1Njc2AA== [2026-01-11 14:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOUVGMzY5N0M1RkE1Njc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOUVGMzY5N0M1RkE1Njc2AA==\",\"timestamp\":\"1768120576\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:20+05:30"} [2026-01-11 14:06:21] [DEBUG] Ignoring event: delivered [2026-01-11 14:06:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:36:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MkVCMTVFODk5QjVGMkE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MkVCMTVFODk5QjVGMkE5AA==", "timestamp": "1768120582", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:06:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:06:23] [INFO] Sending instructions to 917202000200 [2026-01-11 14:06:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:06:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:06:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0321dc06bf4242af8abb69cdaf36c3ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:06:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MkVCMTVFODk5QjVGMkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MkVCMTVFODk5QjVGMkE5AA==\",\"timestamp\":\"1768120582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:25+05:30"} [2026-01-11 14:06:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MkVCMTVFODk5QjVGMkE5AA== [2026-01-11 14:06:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MkVCMTVFODk5QjVGMkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MkVCMTVFODk5QjVGMkE5AA==\",\"timestamp\":\"1768120582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:06:25+05:30"} [2026-01-11 14:06:26] [DEBUG] Ignoring event: delivered [2026-01-11 14:06:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:36:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDRENFM0ZDQjA4MTY1MzEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDRENFM0ZDQjA4MTY1MzEzAA==", "timestamp": "1768120618", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:06:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:06:59] [INFO] Sending instructions to 917202000200 [2026-01-11 14:06:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:06:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:07:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6c6fc61ed36404980d13770fc516f18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:07:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDRENFM0ZDQjA4MTY1MzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDRENFM0ZDQjA4MTY1MzEzAA==\",\"timestamp\":\"1768120618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:01+05:30"} [2026-01-11 14:07:02] [DEBUG] Ignoring event: delivered [2026-01-11 14:07:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:06:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDRENFM0ZDQjA4MTY1MzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDRENFM0ZDQjA4MTY1MzEzAA==\",\"timestamp\":\"1768120618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:02+05:30"} [2026-01-11 14:07:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDRENFM0ZDQjA4MTY1MzEzAA== [2026-01-11 14:07:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:37:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGQTc4MjM0MTU4RDc5M0RFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGQTc4MjM0MTU4RDc5M0RFAA==", "timestamp": "1768120623", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:07:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:07:05] [INFO] Sending instructions to 917202000200 [2026-01-11 14:07:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:07:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:07:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a250ecf373734ce9a632cce91c97f0db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:07:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:37:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCODU4MTFFNjlENjM4NTI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCODU4MTFFNjlENjM4NTI4AA==", "timestamp": "1768120628", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:07:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:07:10] [INFO] Sending instructions to 917202000200 [2026-01-11 14:07:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:07:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:07:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41e982ac98fe4655a2c329a114cc7c6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGQTc4MjM0MTU4RDc5M0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGQTc4MjM0MTU4RDc5M0RFAA==\",\"timestamp\":\"1768120623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:08+05:30"} [2026-01-11 14:07:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGQTc4MjM0MTU4RDc5M0RFAA== [2026-01-11 14:07:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGQTc4MjM0MTU4RDc5M0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNGQTc4MjM0MTU4RDc5M0RFAA==\",\"timestamp\":\"1768120623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:09+05:30"} [2026-01-11 14:07:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCODU4MTFFNjlENjM4NTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCODU4MTFFNjlENjM4NTI4AA==\",\"timestamp\":\"1768120628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:12+05:30"} [2026-01-11 14:07:12] [DEBUG] Ignoring event: delivered [2026-01-11 14:07:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCODU4MTFFNjlENjM4NTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCODU4MTFFNjlENjM4NTI4AA==\",\"timestamp\":\"1768120628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:15+05:30"} [2026-01-11 14:07:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCODU4MTFFNjlENjM4NTI4AA== [2026-01-11 14:07:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:37:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMEJBNkI5RTVCOEUxQkI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMEJBNkI5RTVCOEUxQkI2AA==", "timestamp": "1768120664", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:07:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:07:46] [INFO] Sending instructions to 917202000200 [2026-01-11 14:07:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:07:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:07:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb059ce3d82a41d5815daabfc6b3ebd1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:07:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMEJBNkI5RTVCOEUxQkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMEJBNkI5RTVCOEUxQkI2AA==\",\"timestamp\":\"1768120664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:50+05:30"} [2026-01-11 14:07:50] [DEBUG] Ignoring event: delivered [2026-01-11 14:07:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMEJBNkI5RTVCOEUxQkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMEJBNkI5RTVCOEUxQkI2AA==\",\"timestamp\":\"1768120664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:50+05:30"} [2026-01-11 14:07:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMEJBNkI5RTVCOEUxQkI2AA== [2026-01-11 14:07:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:37:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBODkwNDEwMUNGQUEyQjA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBODkwNDEwMUNGQUEyQjA0AA==", "timestamp": "1768120669", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:07:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:07:51] [INFO] Sending instructions to 917202000200 [2026-01-11 14:07:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:07:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:07:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12e3d6130f0e48529c6723cdef7aead3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:07:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBODkwNDEwMUNGQUEyQjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBODkwNDEwMUNGQUEyQjA0AA==\",\"timestamp\":\"1768120669\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:54+05:30"} [2026-01-11 14:07:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBODkwNDEwMUNGQUEyQjA0AA== [2026-01-11 14:07:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:37:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NEVCNkUwMEFGMkFDRjk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NEVCNkUwMEFGMkFDRjk2AA==", "timestamp": "1768120675", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:07:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:07:56] [INFO] Sending instructions to 917202000200 [2026-01-11 14:07:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:07:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:07:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6975e2f218a48939ffcead8dab0d67e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBODkwNDEwMUNGQUEyQjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBODkwNDEwMUNGQUEyQjA0AA==\",\"timestamp\":\"1768120669\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:58+05:30"} [2026-01-11 14:07:59] [DEBUG] Ignoring event: delivered [2026-01-11 14:08:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NEVCNkUwMEFGMkFDRjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NEVCNkUwMEFGMkFDRjk2AA==\",\"timestamp\":\"1768120675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:59+05:30"} [2026-01-11 14:08:01] [DEBUG] Ignoring event: delivered [2026-01-11 14:08:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NEVCNkUwMEFGMkFDRjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NEVCNkUwMEFGMkFDRjk2AA==\",\"timestamp\":\"1768120675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:07:59+05:30"} [2026-01-11 14:08:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5NEVCNkUwMEFGMkFDRjk2AA== [2026-01-11 14:08:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:38:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNTQ5QTJFOTc0RTgxRDJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNTQ5QTJFOTc0RTgxRDJFAA==", "timestamp": "1768120680", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:08:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:08:01] [INFO] Sending instructions to 917202000200 [2026-01-11 14:08:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:08:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:08:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e078338397e4a31845f145542780cba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:08:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNTQ5QTJFOTc0RTgxRDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNTQ5QTJFOTc0RTgxRDJFAA==\",\"timestamp\":\"1768120680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:07+05:30"} [2026-01-11 14:08:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNTQ5QTJFOTc0RTgxRDJFAA== [2026-01-11 14:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNTQ5QTJFOTc0RTgxRDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAzNTQ5QTJFOTc0RTgxRDJFAA==\",\"timestamp\":\"1768120680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:10+05:30"} [2026-01-11 14:08:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:08:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:38:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThCNDA4ODQ0NEQyOTExNDExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThCNDA4ODQ0NEQyOTExNDExAA==", "timestamp": "1768120716", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:08:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:08:37] [INFO] Sending instructions to 917202000200 [2026-01-11 14:08:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:08:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:08:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1ab89afc18745c7b87b02e91743a560", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:08:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThCNDA4ODQ0NEQyOTExNDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThCNDA4ODQ0NEQyOTExNDExAA==\",\"timestamp\":\"1768120716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:38+05:30"} [2026-01-11 14:08:38] [DEBUG] Ignoring event: delivered [2026-01-11 14:08:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThCNDA4ODQ0NEQyOTExNDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThCNDA4ODQ0NEQyOTExNDExAA==\",\"timestamp\":\"1768120716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:37+05:30"} [2026-01-11 14:08:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThCNDA4ODQ0NEQyOTExNDExAA== [2026-01-11 14:08:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:38:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2MzBDRjJGMjlDOUJCN0E2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2MzBDRjJGMjlDOUJCN0E2AA==", "timestamp": "1768120721", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:08:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:08:43] [INFO] Sending instructions to 917202000200 [2026-01-11 14:08:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:08:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:08:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1838a0aa46b4d75b99dad3895753d51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:08:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2MzBDRjJGMjlDOUJCN0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2MzBDRjJGMjlDOUJCN0E2AA==\",\"timestamp\":\"1768120721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:43+05:30"} [2026-01-11 14:08:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2MzBDRjJGMjlDOUJCN0E2AA== [2026-01-11 14:08:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2MzBDRjJGMjlDOUJCN0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2MzBDRjJGMjlDOUJCN0E2AA==\",\"timestamp\":\"1768120721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:44+05:30"} [2026-01-11 14:08:45] [DEBUG] Ignoring event: delivered [2026-01-11 14:08:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:38:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2OUUwOUUxQzg2NTI1RDkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2OUUwOUUxQzg2NTI1RDkzAA==", "timestamp": "1768120726", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:08:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:08:48] [INFO] Sending instructions to 917202000200 [2026-01-11 14:08:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:08:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:08:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "532c06eb3b0e4ad39cd9f4a5a63184bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:08:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2OUUwOUUxQzg2NTI1RDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2OUUwOUUxQzg2NTI1RDkzAA==\",\"timestamp\":\"1768120726\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:50+05:30"} [2026-01-11 14:08:51] [DEBUG] Ignoring event: delivered [2026-01-11 14:08:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2OUUwOUUxQzg2NTI1RDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2OUUwOUUxQzg2NTI1RDkzAA==\",\"timestamp\":\"1768120726\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:50+05:30"} [2026-01-11 14:08:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE2OUUwOUUxQzg2NTI1RDkzAA== [2026-01-11 14:08:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:38:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyQkU4MDBCOUFEREQyQjYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyQkU4MDBCOUFEREQyQjYxAA==", "timestamp": "1768120732", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:08:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:08:53] [INFO] Sending instructions to 917202000200 [2026-01-11 14:08:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:08:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:08:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9964fe70df7f41dc89328bf917e0e7c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyQkU4MDBCOUFEREQyQjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyQkU4MDBCOUFEREQyQjYxAA==\",\"timestamp\":\"1768120732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:54+05:30"} [2026-01-11 14:08:55] [DEBUG] Ignoring event: delivered [2026-01-11 14:08:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyQkU4MDBCOUFEREQyQjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyQkU4MDBCOUFEREQyQjYxAA==\",\"timestamp\":\"1768120732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:08:57+05:30"} [2026-01-11 14:08:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyQkU4MDBCOUFEREQyQjYxAA== [2026-01-11 14:08:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:38:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRTQ2OTdCM0RBRTQ5Qjk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRTQ2OTdCM0RBRTQ5Qjk5AA==", "timestamp": "1768120737", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:08:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:08:59] [INFO] Sending instructions to 917202000200 [2026-01-11 14:08:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:08:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:08:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c189e8f1caba45358214ff30a2dd1b88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:09:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRTQ2OTdCM0RBRTQ5Qjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRTQ2OTdCM0RBRTQ5Qjk5AA==\",\"timestamp\":\"1768120737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:09:04+05:30"} [2026-01-11 14:09:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRTQ2OTdCM0RBRTQ5Qjk5AA== [2026-01-11 14:09:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:08:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRTQ2OTdCM0RBRTQ5Qjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRTQ2OTdCM0RBRTQ5Qjk5AA==\",\"timestamp\":\"1768120737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:09:04+05:30"} [2026-01-11 14:09:05] [DEBUG] Ignoring event: delivered [2026-01-11 14:09:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:39:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MUMyMTdDMDFGREZERTVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MUMyMTdDMDFGREZERTVDAA==", "timestamp": "1768120773", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:09:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:09:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:09:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:09:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:09:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b1e719ef0264ed29d575101dee16abb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:09:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:39:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4MkMzREVEMDdBNTY4MTlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4MkMzREVEMDdBNTY4MTlFAA==", "timestamp": "1768120779", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:09:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:09:41] [INFO] Sending instructions to 917202000200 [2026-01-11 14:09:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:09:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:09:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:09:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MUMyMTdDMDFGREZERTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MUMyMTdDMDFGREZERTVDAA==\",\"timestamp\":\"1768120773\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:09:40+05:30"} [2026-01-11 14:09:41] [DEBUG] Ignoring event: delivered [2026-01-11 14:09:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be5a720235e74816bb3e5d3c2573d6be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:09:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MUMyMTdDMDFGREZERTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MUMyMTdDMDFGREZERTVDAA==\",\"timestamp\":\"1768120773\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:09:41+05:30"} [2026-01-11 14:09:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MUMyMTdDMDFGREZERTVDAA== [2026-01-11 14:09:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:09:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4MkMzREVEMDdBNTY4MTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4MkMzREVEMDdBNTY4MTlFAA==\",\"timestamp\":\"1768120779\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:09:44+05:30"} [2026-01-11 14:09:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4MkMzREVEMDdBNTY4MTlFAA== [2026-01-11 14:09:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:09:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4MkMzREVEMDdBNTY4MTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4MkMzREVEMDdBNTY4MTlFAA==\",\"timestamp\":\"1768120779\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:09:44+05:30"} [2026-01-11 14:09:45] [DEBUG] Ignoring event: delivered [2026-01-11 14:09:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:39:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDMDZENEY3NTdDRDA5RjM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDMDZENEY3NTdDRDA5RjM4AA==", "timestamp": "1768120784", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:09:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:09:46] [INFO] Sending instructions to 917202000200 [2026-01-11 14:09:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:09:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:09:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f528c6705da44e7ac775dcf062f2b4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:09:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:09:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDMDZENEY3NTdDRDA5RjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDMDZENEY3NTdDRDA5RjM4AA==\",\"timestamp\":\"1768120784\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:09:49+05:30"} [2026-01-11 14:09:51] [DEBUG] Ignoring event: delivered [2026-01-11 14:09:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:09:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDMDZENEY3NTdDRDA5RjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDMDZENEY3NTdDRDA5RjM4AA==\",\"timestamp\":\"1768120784\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:09:56+05:30"} [2026-01-11 14:09:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDMDZENEY3NTdDRDA5RjM4AA== [2026-01-11 14:10:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:40:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMTlBNUQ3MEVCODE2RDgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMTlBNUQ3MEVCODE2RDgxAA==", "timestamp": "1768120821", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:10:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:10:23] [INFO] Sending instructions to 917202000200 [2026-01-11 14:10:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:10:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:10:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82ad59a0cf5447f0a1a7b67ccf4aa150", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:10:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:40:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3OTE0MTg4OEUyNTJFRTE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3OTE0MTg4OEUyNTJFRTE3AA==", "timestamp": "1768120827", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:10:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:10:28] [INFO] Sending instructions to 917202000200 [2026-01-11 14:10:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:10:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:10:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1033160534f6452d8fff0eb1c8452799", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3OTE0MTg4OEUyNTJFRTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3OTE0MTg4OEUyNTJFRTE3AA==\",\"timestamp\":\"1768120827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:10:29+05:30"} [2026-01-11 14:10:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3OTE0MTg4OEUyNTJFRTE3AA== [2026-01-11 14:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3OTE0MTg4OEUyNTJFRTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3OTE0MTg4OEUyNTJFRTE3AA==\",\"timestamp\":\"1768120827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:10:30+05:30"} [2026-01-11 14:10:31] [DEBUG] Ignoring event: delivered [2026-01-11 14:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:10:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMTlBNUQ3MEVCODE2RDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMTlBNUQ3MEVCODE2RDgxAA==\",\"timestamp\":\"1768120821\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:10:29+05:30"} [2026-01-11 14:10:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMTlBNUQ3MEVCODE2RDgxAA== [2026-01-11 14:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:10:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMTlBNUQ3MEVCODE2RDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMTlBNUQ3MEVCODE2RDgxAA==\",\"timestamp\":\"1768120821\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:10:29+05:30"} [2026-01-11 14:10:31] [DEBUG] Ignoring event: delivered [2026-01-11 14:10:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:40:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE1RUM4MUVEMENDNTY0NTY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE1RUM4MUVEMENDNTY0NTY0AA==", "timestamp": "1768120833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:10:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:10:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:10:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:10:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:10:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dac4e094df344788acef13dbcb7d5216", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:10:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:40:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2NzdCRERCQUZFMUFDMjFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2NzdCRERCQUZFMUFDMjFBAA==", "timestamp": "1768120839", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:10:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:10:41] [INFO] Sending instructions to 917202000200 [2026-01-11 14:10:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:10:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:10:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0806f681ae77461d8e1d1a1f33a085fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:10:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE1RUM4MUVEMENDNTY0NTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE1RUM4MUVEMENDNTY0NTY0AA==\",\"timestamp\":\"1768120833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:10:41+05:30"} [2026-01-11 14:10:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE1RUM4MUVEMENDNTY0NTY0AA== [2026-01-11 14:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE1RUM4MUVEMENDNTY0NTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE1RUM4MUVEMENDNTY0NTY0AA==\",\"timestamp\":\"1768120833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:10:42+05:30"} [2026-01-11 14:10:43] [DEBUG] Ignoring event: delivered [2026-01-11 14:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:10:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2NzdCRERCQUZFMUFDMjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2NzdCRERCQUZFMUFDMjFBAA==\",\"timestamp\":\"1768120839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:10:42+05:30"} [2026-01-11 14:10:43] [DEBUG] Ignoring event: delivered [2026-01-11 14:10:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:10:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2NzdCRERCQUZFMUFDMjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2NzdCRERCQUZFMUFDMjFBAA==\",\"timestamp\":\"1768120839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:10:46+05:30"} [2026-01-11 14:10:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2NzdCRERCQUZFMUFDMjFBAA== [2026-01-11 14:11:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:41:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0N0Y1MDFCNzZEMUUxNTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0N0Y1MDFCNzZEMUUxNTI0AA==", "timestamp": "1768120875", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:11:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:11:17] [INFO] Sending instructions to 917202000200 [2026-01-11 14:11:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:11:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:11:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c74d8216b20e43f794ecbdba3ae2bbca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:11:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0N0Y1MDFCNzZEMUUxNTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0N0Y1MDFCNzZEMUUxNTI0AA==\",\"timestamp\":\"1768120875\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:11:19+05:30"} [2026-01-11 14:11:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0N0Y1MDFCNzZEMUUxNTI0AA== [2026-01-11 14:11:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0N0Y1MDFCNzZEMUUxNTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0N0Y1MDFCNzZEMUUxNTI0AA==\",\"timestamp\":\"1768120875\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:11:19+05:30"} [2026-01-11 14:11:19] [DEBUG] Ignoring event: delivered [2026-01-11 14:11:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:41:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3RjAzQjlCODBEREFDQ0FFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3RjAzQjlCODBEREFDQ0FFAA==", "timestamp": "1768120880", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:11:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:11:22] [INFO] Sending instructions to 917202000200 [2026-01-11 14:11:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:11:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:11:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f48d3d9ddc434e0cb286b0c41bea28f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:11:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3RjAzQjlCODBEREFDQ0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3RjAzQjlCODBEREFDQ0FFAA==\",\"timestamp\":\"1768120880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:11:24+05:30"} [2026-01-11 14:11:24] [DEBUG] Ignoring event: delivered [2026-01-11 14:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3RjAzQjlCODBEREFDQ0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3RjAzQjlCODBEREFDQ0FFAA==\",\"timestamp\":\"1768120880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:11:27+05:30"} [2026-01-11 14:11:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3RjAzQjlCODBEREFDQ0FFAA== [2026-01-11 14:11:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:41:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0OEZDNDVFNDc0N0QxOTgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0OEZDNDVFNDc0N0QxOTgxAA==", "timestamp": "1768120886", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:11:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:11:28] [INFO] Sending instructions to 917202000200 [2026-01-11 14:11:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:11:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:11:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22d6b95e0a134bc583b68484b2b5f0b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:11:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0OEZDNDVFNDc0N0QxOTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0OEZDNDVFNDc0N0QxOTgxAA==\",\"timestamp\":\"1768120886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:11:30+05:30"} [2026-01-11 14:11:31] [DEBUG] Ignoring event: delivered [2026-01-11 14:11:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:41:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4REU1OUJDMDE5NTREQ0I2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4REU1OUJDMDE5NTREQ0I2AA==", "timestamp": "1768120892", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:11:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:11:33] [INFO] Sending instructions to 917202000200 [2026-01-11 14:11:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:11:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:11:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cf341d7755f42bea5a740a8485e0755", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:11:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0OEZDNDVFNDc0N0QxOTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0OEZDNDVFNDc0N0QxOTgxAA==\",\"timestamp\":\"1768120886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:11:37+05:30"} [2026-01-11 14:11:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI0OEZDNDVFNDc0N0QxOTgxAA== [2026-01-11 14:11:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:11:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4REU1OUJDMDE5NTREQ0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4REU1OUJDMDE5NTREQ0I2AA==\",\"timestamp\":\"1768120892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:11:38+05:30"} [2026-01-11 14:11:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4REU1OUJDMDE5NTREQ0I2AA== [2026-01-11 14:11:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:11:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4REU1OUJDMDE5NTREQ0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4REU1OUJDMDE5NTREQ0I2AA==\",\"timestamp\":\"1768120892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:11:44+05:30"} [2026-01-11 14:11:45] [DEBUG] Ignoring event: delivered [2026-01-11 14:12:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:42:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGRERCQTU0RUJFRkVGMDhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGRERCQTU0RUJFRkVGMDhCAA==", "timestamp": "1768120928", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:12:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:12:09] [INFO] Sending instructions to 917202000200 [2026-01-11 14:12:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:12:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:12:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3488e9ebb32e4e918518a83f91d97ed5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:12:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:12:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGRERCQTU0RUJFRkVGMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGRERCQTU0RUJFRkVGMDhCAA==\",\"timestamp\":\"1768120928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:12:10+05:30"} [2026-01-11 14:12:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGRERCQTU0RUJFRkVGMDhCAA== [2026-01-11 14:12:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:42:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0QTY2NDFCM0Q0OTQwODJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0QTY2NDFCM0Q0OTQwODJCAA==", "timestamp": "1768120933", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:12:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:12:15] [INFO] Sending instructions to 917202000200 [2026-01-11 14:12:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:12:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:12:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a64f058fd198463cb07397705292657a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:12:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:12:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGRERCQTU0RUJFRkVGMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGRERCQTU0RUJFRkVGMDhCAA==\",\"timestamp\":\"1768120928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:12:15+05:30"} [2026-01-11 14:12:15] [DEBUG] Ignoring event: delivered [2026-01-11 14:12:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:12:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0QTY2NDFCM0Q0OTQwODJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0QTY2NDFCM0Q0OTQwODJCAA==\",\"timestamp\":\"1768120933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:12:15+05:30"} [2026-01-11 14:12:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0QTY2NDFCM0Q0OTQwODJCAA== [2026-01-11 14:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:12:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0QTY2NDFCM0Q0OTQwODJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0QTY2NDFCM0Q0OTQwODJCAA==\",\"timestamp\":\"1768120933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:12:20+05:30"} [2026-01-11 14:12:21] [DEBUG] Ignoring event: delivered [2026-01-11 14:12:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:42:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxREZCQjhGMzYwQkU0M0RDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxREZCQjhGMzYwQkU0M0RDAA==", "timestamp": "1768120940", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:12:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:12:21] [INFO] Sending instructions to 917202000200 [2026-01-11 14:12:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:12:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:12:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e4283609daa4cb98e4533010a1d8322", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:12:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxREZCQjhGMzYwQkU0M0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxREZCQjhGMzYwQkU0M0RDAA==\",\"timestamp\":\"1768120940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:12:22+05:30"} [2026-01-11 14:12:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxREZCQjhGMzYwQkU0M0RDAA== [2026-01-11 14:12:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:42:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDQzk4NEM4RTBENTJEN0YyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDQzk4NEM4RTBENTJEN0YyAA==", "timestamp": "1768120945", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:12:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:12:27] [INFO] Sending instructions to 917202000200 [2026-01-11 14:12:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:12:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:12:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40a99559ef374bdb9e1881ec45e26ed1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:12:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:12:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxREZCQjhGMzYwQkU0M0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxREZCQjhGMzYwQkU0M0RDAA==\",\"timestamp\":\"1768120940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:12:29+05:30"} [2026-01-11 14:12:29] [DEBUG] Ignoring event: delivered [2026-01-11 14:12:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:12:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDQzk4NEM4RTBENTJEN0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDQzk4NEM4RTBENTJEN0YyAA==\",\"timestamp\":\"1768120945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:12:29+05:30"} [2026-01-11 14:12:29] [DEBUG] Ignoring event: delivered [2026-01-11 14:12:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:12:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDQzk4NEM4RTBENTJEN0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDQzk4NEM4RTBENTJEN0YyAA==\",\"timestamp\":\"1768120945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:12:31+05:30"} [2026-01-11 14:12:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDQzk4NEM4RTBENTJEN0YyAA== [2026-01-11 14:13:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:43:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTVFNDY1NjVEMEM2RkQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTVFNDY1NjVEMEM2RkQwAA==", "timestamp": "1768120981", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:13:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:13:03] [INFO] Sending instructions to 917202000200 [2026-01-11 14:13:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:13:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:13:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "819acd801779445793c7eefe1eae121e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:13:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTVFNDY1NjVEMEM2RkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTVFNDY1NjVEMEM2RkQwAA==\",\"timestamp\":\"1768120981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:04+05:30"} [2026-01-11 14:13:04] [DEBUG] Ignoring event: delivered [2026-01-11 14:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTVFNDY1NjVEMEM2RkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTVFNDY1NjVEMEM2RkQwAA==\",\"timestamp\":\"1768120981\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:06+05:30"} [2026-01-11 14:13:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRCNTVFNDY1NjVEMEM2RkQwAA== [2026-01-11 14:13:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:43:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFRTNFMzM1QUM2NTM4NTI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFRTNFMzM1QUM2NTM4NTI3AA==", "timestamp": "1768120986", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:13:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:13:08] [INFO] Sending instructions to 917202000200 [2026-01-11 14:13:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:13:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:13:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4fb067ce7564f00a9fcf8fd46b14908", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFRTNFMzM1QUM2NTM4NTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFRTNFMzM1QUM2NTM4NTI3AA==\",\"timestamp\":\"1768120986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:10+05:30"} [2026-01-11 14:13:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:13:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:43:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM3M0M1MjlCOTA3RTZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM3M0M1MjlCOTA3RTZEAA==", "timestamp": "1768120992", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:13:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:13:13] [INFO] Sending instructions to 917202000200 [2026-01-11 14:13:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:13:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:13:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c271b6945504b0799ef9e45320ebae2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:13:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFRTNFMzM1QUM2NTM4NTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFRTNFMzM1QUM2NTM4NTI3AA==\",\"timestamp\":\"1768120986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:14+05:30"} [2026-01-11 14:13:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFRTNFMzM1QUM2NTM4NTI3AA== [2026-01-11 14:13:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM3M0M1MjlCOTA3RTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM3M0M1MjlCOTA3RTZEAA==\",\"timestamp\":\"1768120992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:15+05:30"} [2026-01-11 14:13:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM3M0M1MjlCOTA3RTZEAA== [2026-01-11 14:13:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM3M0M1MjlCOTA3RTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2MjM3M0M1MjlCOTA3RTZEAA==\",\"timestamp\":\"1768120992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:15+05:30"} [2026-01-11 14:13:17] [DEBUG] Ignoring event: delivered [2026-01-11 14:13:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:43:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyRjNFQzBGNjQ1MTYzQUNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyRjNFQzBGNjQ1MTYzQUNFAA==", "timestamp": "1768120997", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:13:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:13:19] [INFO] Sending instructions to 917202000200 [2026-01-11 14:13:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:13:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:13:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2bbf4efd53624b4a8c537d95c2bc2e2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:13:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyRjNFQzBGNjQ1MTYzQUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyRjNFQzBGNjQ1MTYzQUNFAA==\",\"timestamp\":\"1768120997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:22+05:30"} [2026-01-11 14:13:22] [DEBUG] Ignoring event: delivered [2026-01-11 14:13:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyRjNFQzBGNjQ1MTYzQUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyRjNFQzBGNjQ1MTYzQUNFAA==\",\"timestamp\":\"1768120997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:22+05:30"} [2026-01-11 14:13:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyRjNFQzBGNjQ1MTYzQUNFAA== [2026-01-11 14:13:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:43:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzOTg0QkIzMzNBQjM5MUY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzOTg0QkIzMzNBQjM5MUY1AA==", "timestamp": "1768121003", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:13:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:13:24] [INFO] Sending instructions to 917202000200 [2026-01-11 14:13:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:13:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:13:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6ddd605917c4795b7ca58045380e6a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:13:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:43:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVENjYwQ0ZCMDFDNUFBOUYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVENjYwQ0ZCMDFDNUFBOUYyAA==", "timestamp": "1768121008", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:13:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:13:30] [INFO] Sending instructions to 917202000200 [2026-01-11 14:13:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:13:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:13:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzOTg0QkIzMzNBQjM5MUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzOTg0QkIzMzNBQjM5MUY1AA==\",\"timestamp\":\"1768121003\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:29+05:30"} [2026-01-11 14:13:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzOTg0QkIzMzNBQjM5MUY1AA== [2026-01-11 14:13:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "909a5cd7f77947dfb8965be5b5b7d3ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:13:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzOTg0QkIzMzNBQjM5MUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIzOTg0QkIzMzNBQjM5MUY1AA==\",\"timestamp\":\"1768121003\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:30+05:30"} [2026-01-11 14:13:30] [DEBUG] Ignoring event: delivered [2026-01-11 14:13:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVENjYwQ0ZCMDFDNUFBOUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVENjYwQ0ZCMDFDNUFBOUYyAA==\",\"timestamp\":\"1768121008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:31+05:30"} [2026-01-11 14:13:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVENjYwQ0ZCMDFDNUFBOUYyAA== [2026-01-11 14:13:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVENjYwQ0ZCMDFDNUFBOUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVENjYwQ0ZCMDFDNUFBOUYyAA==\",\"timestamp\":\"1768121008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:31+05:30"} [2026-01-11 14:13:32] [DEBUG] Ignoring event: delivered [2026-01-11 14:13:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:43:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCNkUyQkJDRjY4NjdEMTE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCNkUyQkJDRjY4NjdEMTE3AA==", "timestamp": "1768121013", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:13:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:13:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:13:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:13:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:13:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ab00bcff6b14497892909e1c7a2854e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:13:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCNkUyQkJDRjY4NjdEMTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCNkUyQkJDRjY4NjdEMTE3AA==\",\"timestamp\":\"1768121013\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:35+05:30"} [2026-01-11 14:13:35] [DEBUG] Ignoring event: delivered [2026-01-11 14:13:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:13:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCNkUyQkJDRjY4NjdEMTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCNkUyQkJDRjY4NjdEMTE3AA==\",\"timestamp\":\"1768121013\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:13:39+05:30"} [2026-01-11 14:13:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJCNkUyQkJDRjY4NjdEMTE3AA== [2026-01-11 14:14:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:44:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3Mjc3MDdEMkU3MUI3MDgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3Mjc3MDdEMkU3MUI3MDgyAA==", "timestamp": "1768121049", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:14:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:14:11] [INFO] Sending instructions to 917202000200 [2026-01-11 14:14:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:14:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:14:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f140a45d9e274694b44af37f316f3a7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:14:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3Mjc3MDdEMkU3MUI3MDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3Mjc3MDdEMkU3MUI3MDgyAA==\",\"timestamp\":\"1768121049\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:14:13+05:30"} [2026-01-11 14:14:14] [DEBUG] Ignoring event: delivered [2026-01-11 14:14:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3Mjc3MDdEMkU3MUI3MDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3Mjc3MDdEMkU3MUI3MDgyAA==\",\"timestamp\":\"1768121049\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:14:14+05:30"} [2026-01-11 14:14:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ3Mjc3MDdEMkU3MUI3MDgyAA== [2026-01-11 14:14:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:44:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRTVFRDBGMUFGMzNFQkJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRTVFRDBGMUFGMzNFQkJFAA==", "timestamp": "1768121055", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:14:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:14:16] [INFO] Sending instructions to 917202000200 [2026-01-11 14:14:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:14:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:14:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b69d53bf9e8e4904b4114dfb9cb0b038", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:14:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRTVFRDBGMUFGMzNFQkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRTVFRDBGMUFGMzNFQkJFAA==\",\"timestamp\":\"1768121055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:14:18+05:30"} [2026-01-11 14:14:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRTVFRDBGMUFGMzNFQkJFAA== [2026-01-11 14:14:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRTVFRDBGMUFGMzNFQkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRTVFRDBGMUFGMzNFQkJFAA==\",\"timestamp\":\"1768121055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:14:18+05:30"} [2026-01-11 14:14:19] [DEBUG] Ignoring event: delivered [2026-01-11 14:14:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:44:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDFFRUNGMDE5QTQ0MEVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDFFRUNGMDE5QTQ0MEVCAA==", "timestamp": "1768121091", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:14:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:14:52] [INFO] Sending instructions to 917202000200 [2026-01-11 14:14:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:14:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:14:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22954016f474411b95253b3c3b2db81e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:14:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDFFRUNGMDE5QTQ0MEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDFFRUNGMDE5QTQ0MEVCAA==\",\"timestamp\":\"1768121091\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:14:56+05:30"} [2026-01-11 14:14:57] [DEBUG] Ignoring event: delivered [2026-01-11 14:14:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:44:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNzg3MTA3NEE4ODI4NDBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNzg3MTA3NEE4ODI4NDBBAA==", "timestamp": "1768121096", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:14:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:14:58] [INFO] Sending instructions to 917202000200 [2026-01-11 14:14:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:14:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:14:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d735780c0524b3d8c427c9086c39486", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:15:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:45:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjc3NThCNTBGMDYwQTY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjc3NThCNTBGMDYwQTY2AA==", "timestamp": "1768121101", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:15:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:15:03] [INFO] Sending instructions to 917202000200 [2026-01-11 14:15:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:15:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:15:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e32b3a3ffd34a4290c598ccddc776d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:15:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNzg3MTA3NEE4ODI4NDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNzg3MTA3NEE4ODI4NDBBAA==\",\"timestamp\":\"1768121096\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:02+05:30"} [2026-01-11 14:15:03] [DEBUG] Ignoring event: delivered [2026-01-11 14:15:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDFFRUNGMDE5QTQ0MEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDFFRUNGMDE5QTQ0MEVCAA==\",\"timestamp\":\"1768121091\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:02+05:30"} [2026-01-11 14:15:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDFFRUNGMDE5QTQ0MEVCAA== [2026-01-11 14:15:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNzg3MTA3NEE4ODI4NDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNzg3MTA3NEE4ODI4NDBBAA==\",\"timestamp\":\"1768121096\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:02+05:30"} [2026-01-11 14:15:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNzg3MTA3NEE4ODI4NDBBAA== [2026-01-11 14:15:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjc3NThCNTBGMDYwQTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjc3NThCNTBGMDYwQTY2AA==\",\"timestamp\":\"1768121101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:04+05:30"} [2026-01-11 14:15:04] [DEBUG] Ignoring event: delivered [2026-01-11 14:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjc3NThCNTBGMDYwQTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjc3NThCNTBGMDYwQTY2AA==\",\"timestamp\":\"1768121101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:07+05:30"} [2026-01-11 14:15:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjc3NThCNTBGMDYwQTY2AA== [2026-01-11 14:15:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:45:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCNkMyODBCQTA4MkQxRkZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCNkMyODBCQTA4MkQxRkZBAA==", "timestamp": "1768121138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:15:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:15:40] [INFO] Sending instructions to 917202000200 [2026-01-11 14:15:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:15:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:15:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "299dc1aa228b4bbaafef821b11e233b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:15:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:45:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCNDkwRkJBODg3QjcxMDg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCNDkwRkJBODg3QjcxMDg3AA==", "timestamp": "1768121143", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:15:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:15:45] [INFO] Sending instructions to 917202000200 [2026-01-11 14:15:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:15:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:15:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3daa51d9f964ef28a157b066bf98dfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCNkMyODBCQTA4MkQxRkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCNkMyODBCQTA4MkQxRkZBAA==\",\"timestamp\":\"1768121138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:45+05:30"} [2026-01-11 14:15:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCNkMyODBCQTA4MkQxRkZBAA== [2026-01-11 14:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCNDkwRkJBODg3QjcxMDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCNDkwRkJBODg3QjcxMDg3AA==\",\"timestamp\":\"1768121143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:45+05:30"} [2026-01-11 14:15:47] [DEBUG] Ignoring event: delivered [2026-01-11 14:15:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:45:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBNDE4N0RGODlGM0VFMUY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBNDE4N0RGODlGM0VFMUY5AA==", "timestamp": "1768121149", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:15:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:15:50] [INFO] Sending instructions to 917202000200 [2026-01-11 14:15:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:15:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:15:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1122dbaa741040c7b9452ae8d8be81c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBNDE4N0RGODlGM0VFMUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBNDE4N0RGODlGM0VFMUY5AA==\",\"timestamp\":\"1768121149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:52+05:30"} [2026-01-11 14:15:53] [DEBUG] Ignoring event: delivered [2026-01-11 14:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCNDkwRkJBODg3QjcxMDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCNDkwRkJBODg3QjcxMDg3AA==\",\"timestamp\":\"1768121143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:52+05:30"} [2026-01-11 14:15:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCNDkwRkJBODg3QjcxMDg3AA== [2026-01-11 14:15:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCNkMyODBCQTA4MkQxRkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZCNkMyODBCQTA4MkQxRkZBAA==\",\"timestamp\":\"1768121138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:52+05:30"} [2026-01-11 14:15:54] [DEBUG] Ignoring event: delivered [2026-01-11 14:15:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBNDE4N0RGODlGM0VFMUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBNDE4N0RGODlGM0VFMUY5AA==\",\"timestamp\":\"1768121149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:54+05:30"} [2026-01-11 14:15:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdBNDE4N0RGODlGM0VFMUY5AA== [2026-01-11 14:15:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:45:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFQTI3NDNEMUE0NDE1OUM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFQTI3NDNEMUE0NDE1OUM1AA==", "timestamp": "1768121154", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:15:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:15:56] [INFO] Sending instructions to 917202000200 [2026-01-11 14:15:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:15:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:15:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "749d0230ff5c4511b583bc4a7d083273", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:16:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFQTI3NDNEMUE0NDE1OUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFQTI3NDNEMUE0NDE1OUM1AA==\",\"timestamp\":\"1768121154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:15:59+05:30"} [2026-01-11 14:16:01] [DEBUG] Ignoring event: delivered [2026-01-11 14:16:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:15:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFQTI3NDNEMUE0NDE1OUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFQTI3NDNEMUE0NDE1OUM1AA==\",\"timestamp\":\"1768121154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:04+05:30"} [2026-01-11 14:16:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFQTI3NDNEMUE0NDE1OUM1AA== [2026-01-11 14:16:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:46:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzZENkM3Nzg3OUVBMTM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzZENkM3Nzg3OUVBMTM3AA==", "timestamp": "1768121190", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:16:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:16:32] [INFO] Sending instructions to 917202000200 [2026-01-11 14:16:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:16:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:16:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "413ba197e5e0437c93a56e52ee8ca500", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:16:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzZENkM3Nzg3OUVBMTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzZENkM3Nzg3OUVBMTM3AA==\",\"timestamp\":\"1768121190\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:34+05:30"} [2026-01-11 14:16:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzZENkM3Nzg3OUVBMTM3AA== [2026-01-11 14:16:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:46:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI3RjExNjIwM0VGMzQ4N0U4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI3RjExNjIwM0VGMzQ4N0U4AA==", "timestamp": "1768121195", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:16:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:16:37] [INFO] Sending instructions to 917202000200 [2026-01-11 14:16:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:16:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:16:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0bf60bacbfa411e9b529242e3b386c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:16:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzZENkM3Nzg3OUVBMTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzZENkM3Nzg3OUVBMTM3AA==\",\"timestamp\":\"1768121190\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:38+05:30"} [2026-01-11 14:16:39] [DEBUG] Ignoring event: delivered [2026-01-11 14:16:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI3RjExNjIwM0VGMzQ4N0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI3RjExNjIwM0VGMzQ4N0U4AA==\",\"timestamp\":\"1768121195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:38+05:30"} [2026-01-11 14:16:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI3RjExNjIwM0VGMzQ4N0U4AA== [2026-01-11 14:16:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:46:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBNTYxQTQ3NkMxMjQ1NjY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBNTYxQTQ3NkMxMjQ1NjY3AA==", "timestamp": "1768121201", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:16:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:16:42] [INFO] Sending instructions to 917202000200 [2026-01-11 14:16:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:16:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:16:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ecf278aa0ec4024af388ef90e713709", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:16:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBNTYxQTQ3NkMxMjQ1NjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBNTYxQTQ3NkMxMjQ1NjY3AA==\",\"timestamp\":\"1768121201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:43+05:30"} [2026-01-11 14:16:43] [DEBUG] Ignoring event: delivered [2026-01-11 14:16:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI3RjExNjIwM0VGMzQ4N0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI3RjExNjIwM0VGMzQ4N0U4AA==\",\"timestamp\":\"1768121195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:42+05:30"} [2026-01-11 14:16:43] [DEBUG] Ignoring event: delivered [2026-01-11 14:16:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBNTYxQTQ3NkMxMjQ1NjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBNTYxQTQ3NkMxMjQ1NjY3AA==\",\"timestamp\":\"1768121201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:43+05:30"} [2026-01-11 14:16:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBNTYxQTQ3NkMxMjQ1NjY3AA== [2026-01-11 14:16:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:46:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIzNEQyQjA1Q0Y5OTI2M0MyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIzNEQyQjA1Q0Y5OTI2M0MyAA==", "timestamp": "1768121206", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:16:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:16:48] [INFO] Sending instructions to 917202000200 [2026-01-11 14:16:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:16:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:16:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9bea6d2469e403986db6e3a1cf81ee4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:16:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIzNEQyQjA1Q0Y5OTI2M0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIzNEQyQjA1Q0Y5OTI2M0MyAA==\",\"timestamp\":\"1768121206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:48+05:30"} [2026-01-11 14:16:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIzNEQyQjA1Q0Y5OTI2M0MyAA== [2026-01-11 14:16:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIzNEQyQjA1Q0Y5OTI2M0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIzNEQyQjA1Q0Y5OTI2M0MyAA==\",\"timestamp\":\"1768121206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:48+05:30"} [2026-01-11 14:16:49] [DEBUG] Ignoring event: delivered [2026-01-11 14:16:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:46:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRDlEMTlFOUQ0MTExNjU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRDlEMTlFOUQ0MTExNjU4AA==", "timestamp": "1768121212", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:16:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:16:54] [INFO] Sending instructions to 917202000200 [2026-01-11 14:16:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:16:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:16:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7000ba72918480d932416d5337844b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:16:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRDlEMTlFOUQ0MTExNjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRDlEMTlFOUQ0MTExNjU4AA==\",\"timestamp\":\"1768121212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:56+05:30"} [2026-01-11 14:16:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRDlEMTlFOUQ0MTExNjU4AA== [2026-01-11 14:16:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:46:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1NkE3Q0RFMDkxQjdBNzBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1NkE3Q0RFMDkxQjdBNzBBAA==", "timestamp": "1768121217", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:16:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:16:59] [INFO] Sending instructions to 917202000200 [2026-01-11 14:16:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:16:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:16:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1116dfdcbda444f7a376956671274ba9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:17:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRDlEMTlFOUQ0MTExNjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFRDlEMTlFOUQ0MTExNjU4AA==\",\"timestamp\":\"1768121212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:16:59+05:30"} [2026-01-11 14:17:00] [DEBUG] Ignoring event: delivered [2026-01-11 14:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1NkE3Q0RFMDkxQjdBNzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1NkE3Q0RFMDkxQjdBNzBBAA==\",\"timestamp\":\"1768121217\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:17:00+05:30"} [2026-01-11 14:17:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1NkE3Q0RFMDkxQjdBNzBBAA== [2026-01-11 14:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:16:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1NkE3Q0RFMDkxQjdBNzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1NkE3Q0RFMDkxQjdBNzBBAA==\",\"timestamp\":\"1768121217\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:17:00+05:30"} [2026-01-11 14:17:01] [DEBUG] Ignoring event: delivered [2026-01-11 14:17:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:47:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEMjMwN0QwQUZBODgwQjkwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEMjMwN0QwQUZBODgwQjkwAA==", "timestamp": "1768121253", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:17:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:17:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:17:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:17:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:17:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf71fde2f3ff45439930b5731990667f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:17:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:17:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEMjMwN0QwQUZBODgwQjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEMjMwN0QwQUZBODgwQjkwAA==\",\"timestamp\":\"1768121253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:17:37+05:30"} [2026-01-11 14:17:38] [DEBUG] Ignoring event: delivered [2026-01-11 14:17:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:47:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1QzBGQjI1MEQ4MDc2RjYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1QzBGQjI1MEQ4MDc2RjYwAA==", "timestamp": "1768121258", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:17:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:17:40] [INFO] Sending instructions to 917202000200 [2026-01-11 14:17:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:17:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:17:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a07e7d331e9c49ef83926738adcfb5a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:17:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:17:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEMjMwN0QwQUZBODgwQjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEMjMwN0QwQUZBODgwQjkwAA==\",\"timestamp\":\"1768121253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:17:43+05:30"} [2026-01-11 14:17:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEMjMwN0QwQUZBODgwQjkwAA== [2026-01-11 14:17:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:17:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1QzBGQjI1MEQ4MDc2RjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1QzBGQjI1MEQ4MDc2RjYwAA==\",\"timestamp\":\"1768121258\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:17:43+05:30"} [2026-01-11 14:17:44] [DEBUG] Ignoring event: delivered [2026-01-11 14:17:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:17:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1QzBGQjI1MEQ4MDc2RjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1QzBGQjI1MEQ4MDc2RjYwAA==\",\"timestamp\":\"1768121258\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:17:50+05:30"} [2026-01-11 14:17:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1QzBGQjI1MEQ4MDc2RjYwAA== [2026-01-11 14:18:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:48:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4MTM4NDA2RDI4RkYwMTEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4MTM4NDA2RDI4RkYwMTEyAA==", "timestamp": "1768121295", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:18:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:18:17] [INFO] Sending instructions to 917202000200 [2026-01-11 14:18:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:18:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:18:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f60ca1a0db0d46708bb6b542209b45c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:18:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:48:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGQTc3N0NDNkQ3OEExQzJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGQTc3N0NDNkQ3OEExQzJBAA==", "timestamp": "1768121301", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:18:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:18:22] [INFO] Sending instructions to 917202000200 [2026-01-11 14:18:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:18:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:18:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e11958a09cb245c2812e8ca63ea233ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:18:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:18:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4MTM4NDA2RDI4RkYwMTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4MTM4NDA2RDI4RkYwMTEyAA==\",\"timestamp\":\"1768121295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:18:23+05:30"} [2026-01-11 14:18:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4MTM4NDA2RDI4RkYwMTEyAA== [2026-01-11 14:18:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGQTc3N0NDNkQ3OEExQzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGQTc3N0NDNkQ3OEExQzJBAA==\",\"timestamp\":\"1768121301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:18:23+05:30"} [2026-01-11 14:18:24] [DEBUG] Ignoring event: delivered [2026-01-11 14:18:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:18:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4MTM4NDA2RDI4RkYwMTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4MTM4NDA2RDI4RkYwMTEyAA==\",\"timestamp\":\"1768121295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:18:23+05:30"} [2026-01-11 14:18:24] [DEBUG] Ignoring event: delivered [2026-01-11 14:18:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:48:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3MjVEMkYxQkFENzFEMENBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3MjVEMkYxQkFENzFEMENBAA==", "timestamp": "1768121306", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:18:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:18:28] [INFO] Sending instructions to 917202000200 [2026-01-11 14:18:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:18:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:18:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb94034042c24264b613f8a19928b2f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:18:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGQTc3N0NDNkQ3OEExQzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGQTc3N0NDNkQ3OEExQzJBAA==\",\"timestamp\":\"1768121301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:18:27+05:30"} [2026-01-11 14:18:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGQTc3N0NDNkQ3OEExQzJBAA== [2026-01-11 14:18:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:48:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5OTkyNjZGODlGNkU4OTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5OTkyNjZGODlGNkU4OTlCAA==", "timestamp": "1768121311", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:18:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:18:33] [INFO] Sending instructions to 917202000200 [2026-01-11 14:18:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:18:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:18:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce03ae0e6e2f4f1cb6fc490c77814f3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:18:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:18:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3MjVEMkYxQkFENzFEMENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3MjVEMkYxQkFENzFEMENBAA==\",\"timestamp\":\"1768121306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:18:33+05:30"} [2026-01-11 14:18:35] [DEBUG] Ignoring event: delivered [2026-01-11 14:18:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:18:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5OTkyNjZGODlGNkU4OTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5OTkyNjZGODlGNkU4OTlCAA==\",\"timestamp\":\"1768121311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:18:34+05:30"} [2026-01-11 14:18:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5OTkyNjZGODlGNkU4OTlCAA== [2026-01-11 14:18:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:18:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3MjVEMkYxQkFENzFEMENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3MjVEMkYxQkFENzFEMENBAA==\",\"timestamp\":\"1768121306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:18:33+05:30"} [2026-01-11 14:18:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ3MjVEMkYxQkFENzFEMENBAA== [2026-01-11 14:18:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:18:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5OTkyNjZGODlGNkU4OTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5OTkyNjZGODlGNkU4OTlCAA==\",\"timestamp\":\"1768121311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:18:39+05:30"} [2026-01-11 14:18:40] [DEBUG] Ignoring event: delivered [2026-01-11 14:19:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:49:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGNUFFRUI0Njc3MDgyRTBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGNUFFRUI0Njc3MDgyRTBFAA==", "timestamp": "1768121347", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:19:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:19:08] [INFO] Sending instructions to 917202000200 [2026-01-11 14:19:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:19:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:19:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4801c7b1f8e46c487194acc5c25607c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:19:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGNUFFRUI0Njc3MDgyRTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGNUFFRUI0Njc3MDgyRTBFAA==\",\"timestamp\":\"1768121347\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:11+05:30"} [2026-01-11 14:19:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGNUFFRUI0Njc3MDgyRTBFAA== [2026-01-11 14:19:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:49:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNDMkVCRjBBQzVDRjExMzVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNDMkVCRjBBQzVDRjExMzVFAA==", "timestamp": "1768121352", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:19:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:19:14] [INFO] Sending instructions to 917202000200 [2026-01-11 14:19:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:19:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:19:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "379f3a0944254fab854267933f3765e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:19:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGNUFFRUI0Njc3MDgyRTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGNUFFRUI0Njc3MDgyRTBFAA==\",\"timestamp\":\"1768121347\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:13+05:30"} [2026-01-11 14:19:14] [DEBUG] Ignoring event: delivered [2026-01-11 14:19:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:49:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0REIyODlDREUwNkIxOTBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0REIyODlDREUwNkIxOTBFAA==", "timestamp": "1768121357", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:19:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:19:19] [INFO] Sending instructions to 917202000200 [2026-01-11 14:19:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:19:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNDMkVCRjBBQzVDRjExMzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNDMkVCRjBBQzVDRjExMzVFAA==\",\"timestamp\":\"1768121352\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:19+05:30"} [2026-01-11 14:19:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNDMkVCRjBBQzVDRjExMzVFAA== [2026-01-11 14:19:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd48a8d2abda48c9ba1add5e3a0d50d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNDMkVCRjBBQzVDRjExMzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNDMkVCRjBBQzVDRjExMzVFAA==\",\"timestamp\":\"1768121352\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:18+05:30"} [2026-01-11 14:19:19] [DEBUG] Ignoring event: delivered [2026-01-11 14:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0REIyODlDREUwNkIxOTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0REIyODlDREUwNkIxOTBFAA==\",\"timestamp\":\"1768121357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:22+05:30"} [2026-01-11 14:19:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0REIyODlDREUwNkIxOTBFAA== [2026-01-11 14:19:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:49:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODlFNkM0QUM3MDZENzJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODlFNkM0QUM3MDZENzJGAA==", "timestamp": "1768121362", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:19:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:19:24] [INFO] Sending instructions to 917202000200 [2026-01-11 14:19:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:19:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:19:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65c262f99ffb4bdbb4edc588e0219344", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:19:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODlFNkM0QUM3MDZENzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODlFNkM0QUM3MDZENzJGAA==\",\"timestamp\":\"1768121362\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:26+05:30"} [2026-01-11 14:19:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODlFNkM0QUM3MDZENzJGAA== [2026-01-11 14:19:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0REIyODlDREUwNkIxOTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0REIyODlDREUwNkIxOTBFAA==\",\"timestamp\":\"1768121357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:26+05:30"} [2026-01-11 14:19:28] [DEBUG] Ignoring event: delivered [2026-01-11 14:19:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:49:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1NzFDNjQzREVEOUE2MTExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1NzFDNjQzREVEOUE2MTExAA==", "timestamp": "1768121368", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:19:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:19:31] [INFO] Sending instructions to 917202000200 [2026-01-11 14:19:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:19:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:19:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d83839b682648559c72b9344b9bf4bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:19:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODlFNkM0QUM3MDZENzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4ODlFNkM0QUM3MDZENzJGAA==\",\"timestamp\":\"1768121362\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:31+05:30"} [2026-01-11 14:19:32] [DEBUG] Ignoring event: delivered [2026-01-11 14:19:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1NzFDNjQzREVEOUE2MTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1NzFDNjQzREVEOUE2MTExAA==\",\"timestamp\":\"1768121368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:31+05:30"} [2026-01-11 14:19:32] [DEBUG] Ignoring event: delivered [2026-01-11 14:19:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1NzFDNjQzREVEOUE2MTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1NzFDNjQzREVEOUE2MTExAA==\",\"timestamp\":\"1768121368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:19:37+05:30"} [2026-01-11 14:19:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E1NzFDNjQzREVEOUE2MTExAA== [2026-01-11 14:20:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:50:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGRjFEMjk3NzE3MERFREU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGRjFEMjk3NzE3MERFREU0AA==", "timestamp": "1768121406", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:20:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:20:08] [INFO] Sending instructions to 917202000200 [2026-01-11 14:20:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:20:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:20:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2457994bbd843759358533bd751ccf5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:20:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGRjFEMjk3NzE3MERFREU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGRjFEMjk3NzE3MERFREU0AA==\",\"timestamp\":\"1768121406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:10+05:30"} [2026-01-11 14:20:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGRjFEMjk3NzE3MERFREU0AA== [2026-01-11 14:20:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGRjFEMjk3NzE3MERFREU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGRjFEMjk3NzE3MERFREU0AA==\",\"timestamp\":\"1768121406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:10+05:30"} [2026-01-11 14:20:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:20:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:50:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1MTZFNkRBMTM1MUMwQUFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1MTZFNkRBMTM1MUMwQUFEAA==", "timestamp": "1768121411", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:20:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:20:13] [INFO] Sending instructions to 917202000200 [2026-01-11 14:20:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:20:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:20:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1827b7b09f384941936f858f076e791b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:20:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:50:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2RENDRTQ2RUVFMjIxNjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2RENDRTQ2RUVFMjIxNjE3AA==", "timestamp": "1768121417", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:20:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:20:18] [INFO] Sending instructions to 917202000200 [2026-01-11 14:20:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:20:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:20:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6f3553984cf4e418e82863c97da2e8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1MTZFNkRBMTM1MUMwQUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1MTZFNkRBMTM1MUMwQUFEAA==\",\"timestamp\":\"1768121411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:21+05:30"} [2026-01-11 14:20:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1MTZFNkRBMTM1MUMwQUFEAA== [2026-01-11 14:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1MTZFNkRBMTM1MUMwQUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1MTZFNkRBMTM1MUMwQUFEAA==\",\"timestamp\":\"1768121411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:21+05:30"} [2026-01-11 14:20:22] [DEBUG] Ignoring event: delivered [2026-01-11 14:20:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:50:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4OUIwM0RCODcyREIyMUM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4OUIwM0RCODcyREIyMUM3AA==", "timestamp": "1768121422", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:20:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:20:24] [INFO] Sending instructions to 917202000200 [2026-01-11 14:20:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:20:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:20:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d20136e03a6745739b85dd23f8fdf830", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:20:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4OUIwM0RCODcyREIyMUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4OUIwM0RCODcyREIyMUM3AA==\",\"timestamp\":\"1768121422\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:26+05:30"} [2026-01-11 14:20:27] [DEBUG] Ignoring event: delivered [2026-01-11 14:20:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4OUIwM0RCODcyREIyMUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4OUIwM0RCODcyREIyMUM3AA==\",\"timestamp\":\"1768121422\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:26+05:30"} [2026-01-11 14:20:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4OUIwM0RCODcyREIyMUM3AA== [2026-01-11 14:20:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2RENDRTQ2RUVFMjIxNjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2RENDRTQ2RUVFMjIxNjE3AA==\",\"timestamp\":\"1768121417\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:26+05:30"} [2026-01-11 14:20:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2RENDRTQ2RUVFMjIxNjE3AA== [2026-01-11 14:20:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2RENDRTQ2RUVFMjIxNjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2RENDRTQ2RUVFMjIxNjE3AA==\",\"timestamp\":\"1768121417\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:27+05:30"} [2026-01-11 14:20:29] [DEBUG] Ignoring event: delivered [2026-01-11 14:20:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:50:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQThDQjY2NTMxNTU2NjQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQThDQjY2NTMxNTU2NjQ3AA==", "timestamp": "1768121427", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:20:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:20:29] [INFO] Sending instructions to 917202000200 [2026-01-11 14:20:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:20:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:20:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd2d6b7e312a4393973ac2da8d10a030", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:20:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQThDQjY2NTMxNTU2NjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQThDQjY2NTMxNTU2NjQ3AA==\",\"timestamp\":\"1768121427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:33+05:30"} [2026-01-11 14:20:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQThDQjY2NTMxNTU2NjQ3AA== [2026-01-11 14:20:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:50:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCQjhEMkUyQzUzMzVCMkM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCQjhEMkUyQzUzMzVCMkM3AA==", "timestamp": "1768121433", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:20:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:20:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:20:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:20:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:20:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f6d408b03914f96ad6a6ceb9733b629", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQThDQjY2NTMxNTU2NjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQThDQjY2NTMxNTU2NjQ3AA==\",\"timestamp\":\"1768121427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:35+05:30"} [2026-01-11 14:20:36] [DEBUG] Ignoring event: delivered [2026-01-11 14:20:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCQjhEMkUyQzUzMzVCMkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCQjhEMkUyQzUzMzVCMkM3AA==\",\"timestamp\":\"1768121433\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:42+05:30"} [2026-01-11 14:20:42] [DEBUG] Ignoring event: delivered [2026-01-11 14:20:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:20:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCQjhEMkUyQzUzMzVCMkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCQjhEMkUyQzUzMzVCMkM3AA==\",\"timestamp\":\"1768121433\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:20:42+05:30"} [2026-01-11 14:20:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCQjhEMkUyQzUzMzVCMkM3AA== [2026-01-11 14:21:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:51:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENUE1RDhDMEM5RDY4MkMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENUE1RDhDMEM5RDY4MkMxAA==", "timestamp": "1768121469", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:21:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:21:11] [INFO] Sending instructions to 917202000200 [2026-01-11 14:21:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:21:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:21:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7682916ff924e98b2fc50050ba939cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:21:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:21:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENUE1RDhDMEM5RDY4MkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENUE1RDhDMEM5RDY4MkMxAA==\",\"timestamp\":\"1768121469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:21:11+05:30"} [2026-01-11 14:21:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENUE1RDhDMEM5RDY4MkMxAA== [2026-01-11 14:21:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:21:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENUE1RDhDMEM5RDY4MkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENUE1RDhDMEM5RDY4MkMxAA==\",\"timestamp\":\"1768121469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:21:11+05:30"} [2026-01-11 14:21:12] [DEBUG] Ignoring event: delivered [2026-01-11 14:21:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:51:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RTU1QjMyMzU3RDVFRjFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RTU1QjMyMzU3RDVFRjFEAA==", "timestamp": "1768121475", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:21:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:21:16] [INFO] Sending instructions to 917202000200 [2026-01-11 14:21:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:21:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:21:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "430af0b426064f5a811c4f3272d877b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:21:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RTU1QjMyMzU3RDVFRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RTU1QjMyMzU3RDVFRjFEAA==\",\"timestamp\":\"1768121475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:21:21+05:30"} [2026-01-11 14:21:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RTU1QjMyMzU3RDVFRjFEAA== [2026-01-11 14:21:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RTU1QjMyMzU3RDVFRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1RTU1QjMyMzU3RDVFRjFEAA==\",\"timestamp\":\"1768121475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:21:22+05:30"} [2026-01-11 14:21:22] [DEBUG] Ignoring event: delivered [2026-01-11 14:21:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:51:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEE3QzU2MjQ0OEM4NTNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEE3QzU2MjQ0OEM4NTNEAA==", "timestamp": "1768121511", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:21:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:21:52] [INFO] Sending instructions to 917202000200 [2026-01-11 14:21:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:21:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:21:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9786f54bf9d54c929d6f2bbd389ca43a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:21:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEE3QzU2MjQ0OEM4NTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEE3QzU2MjQ0OEM4NTNEAA==\",\"timestamp\":\"1768121511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:21:53+05:30"} [2026-01-11 14:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEE3QzU2MjQ0OEM4NTNEAA== [2026-01-11 14:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:21:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEE3QzU2MjQ0OEM4NTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEE3QzU2MjQ0OEM4NTNEAA==\",\"timestamp\":\"1768121511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:21:53+05:30"} [2026-01-11 14:21:54] [DEBUG] Ignoring event: delivered [2026-01-11 14:21:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:51:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0ODQwRTZGRTkwN0NDOEFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0ODQwRTZGRTkwN0NDOEFDAA==", "timestamp": "1768121516", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:21:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:21:58] [INFO] Sending instructions to 917202000200 [2026-01-11 14:21:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:21:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:21:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b19f4fd4d6764aa5b80f49e9c97bac5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:21:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0ODQwRTZGRTkwN0NDOEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0ODQwRTZGRTkwN0NDOEFDAA==\",\"timestamp\":\"1768121516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:21:58+05:30"} [2026-01-11 14:21:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0ODQwRTZGRTkwN0NDOEFDAA== [2026-01-11 14:22:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0ODQwRTZGRTkwN0NDOEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0ODQwRTZGRTkwN0NDOEFDAA==\",\"timestamp\":\"1768121516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:00+05:30"} [2026-01-11 14:22:02] [DEBUG] Ignoring event: delivered [2026-01-11 14:22:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:52:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFRDMxMUYwQzIwOEFDODAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFRDMxMUYwQzIwOEFDODAwAA==", "timestamp": "1768121521", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:22:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:22:03] [INFO] Sending instructions to 917202000200 [2026-01-11 14:22:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:22:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:22:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b35059f26d947b795909ca01bbae8b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:22:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFRDMxMUYwQzIwOEFDODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFRDMxMUYwQzIwOEFDODAwAA==\",\"timestamp\":\"1768121521\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:05+05:30"} [2026-01-11 14:22:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFRDMxMUYwQzIwOEFDODAwAA== [2026-01-11 14:22:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFRDMxMUYwQzIwOEFDODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFRDMxMUYwQzIwOEFDODAwAA==\",\"timestamp\":\"1768121521\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:05+05:30"} [2026-01-11 14:22:05] [DEBUG] Ignoring event: delivered [2026-01-11 14:22:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:52:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMTZEOTBFRUUyRjIxNDA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMTZEOTBFRUUyRjIxNDA0AA==", "timestamp": "1768121557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:22:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:22:39] [INFO] Sending instructions to 917202000200 [2026-01-11 14:22:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:22:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:22:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01b1643772d4449e82a58b5f3707e64e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:22:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMTZEOTBFRUUyRjIxNDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMTZEOTBFRUUyRjIxNDA0AA==\",\"timestamp\":\"1768121557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:41+05:30"} [2026-01-11 14:22:44] [DEBUG] Ignoring event: delivered [2026-01-11 14:22:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMTZEOTBFRUUyRjIxNDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMTZEOTBFRUUyRjIxNDA0AA==\",\"timestamp\":\"1768121557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:41+05:30"} [2026-01-11 14:22:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMTZEOTBFRUUyRjIxNDA0AA== [2026-01-11 14:22:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:52:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5QjQzNkMxNDkxMDcyRDFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5QjQzNkMxNDkxMDcyRDFDAA==", "timestamp": "1768121562", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:22:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:22:44] [INFO] Sending instructions to 917202000200 [2026-01-11 14:22:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:22:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:22:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "457aec5ea443459383112d0ae049f856", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:22:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:52:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZERkFEMDk4NzMxRkZGMkMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZERkFEMDk4NzMxRkZGMkMyAA==", "timestamp": "1768121568", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:22:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:22:50] [INFO] Sending instructions to 917202000200 [2026-01-11 14:22:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:22:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:22:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f817fab9335462cafd36efd0da19316", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:22:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5QjQzNkMxNDkxMDcyRDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5QjQzNkMxNDkxMDcyRDFDAA==\",\"timestamp\":\"1768121562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:49+05:30"} [2026-01-11 14:22:51] [DEBUG] Ignoring event: delivered [2026-01-11 14:22:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5QjQzNkMxNDkxMDcyRDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5QjQzNkMxNDkxMDcyRDFDAA==\",\"timestamp\":\"1768121562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:49+05:30"} [2026-01-11 14:22:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ5QjQzNkMxNDkxMDcyRDFDAA== [2026-01-11 14:22:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZERkFEMDk4NzMxRkZGMkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZERkFEMDk4NzMxRkZGMkMyAA==\",\"timestamp\":\"1768121568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:50+05:30"} [2026-01-11 14:22:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZERkFEMDk4NzMxRkZGMkMyAA== [2026-01-11 14:22:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZERkFEMDk4NzMxRkZGMkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZERkFEMDk4NzMxRkZGMkMyAA==\",\"timestamp\":\"1768121568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:50+05:30"} [2026-01-11 14:22:51] [DEBUG] Ignoring event: delivered [2026-01-11 14:22:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:52:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzQUUxNTFBMEZGRkY1Q0UwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzQUUxNTFBMEZGRkY1Q0UwAA==", "timestamp": "1768121574", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:22:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:22:56] [INFO] Sending instructions to 917202000200 [2026-01-11 14:22:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:22:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:22:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a658ec570b6480b81dc1d23c3fba550", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzQUUxNTFBMEZGRkY1Q0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzQUUxNTFBMEZGRkY1Q0UwAA==\",\"timestamp\":\"1768121574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:58+05:30"} [2026-01-11 14:22:58] [DEBUG] Ignoring event: delivered [2026-01-11 14:22:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzQUUxNTFBMEZGRkY1Q0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzQUUxNTFBMEZGRkY1Q0UwAA==\",\"timestamp\":\"1768121574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:22:58+05:30"} [2026-01-11 14:22:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzQUUxNTFBMEZGRkY1Q0UwAA== [2026-01-11 14:23:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:53:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOEQ2NEU0NkZFMkYxN0IxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOEQ2NEU0NkZFMkYxN0IxAA==", "timestamp": "1768121611", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:23:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:23:32] [INFO] Sending instructions to 917202000200 [2026-01-11 14:23:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:23:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:23:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "086d1e1b5b044e879d1be6c38dbdc5f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:23:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOEQ2NEU0NkZFMkYxN0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOEQ2NEU0NkZFMkYxN0IxAA==\",\"timestamp\":\"1768121611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:34+05:30"} [2026-01-11 14:23:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOEQ2NEU0NkZFMkYxN0IxAA== [2026-01-11 14:23:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOEQ2NEU0NkZFMkYxN0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEOEQ2NEU0NkZFMkYxN0IxAA==\",\"timestamp\":\"1768121611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:34+05:30"} [2026-01-11 14:23:35] [DEBUG] Ignoring event: delivered [2026-01-11 14:23:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:53:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMDUyMjk1RDA1QjQ0RjFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMDUyMjk1RDA1QjQ0RjFCAA==", "timestamp": "1768121616", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:23:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:23:38] [INFO] Sending instructions to 917202000200 [2026-01-11 14:23:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:23:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:23:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c257b88c1924436ebd8d448eaf885883", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:23:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMDUyMjk1RDA1QjQ0RjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMDUyMjk1RDA1QjQ0RjFCAA==\",\"timestamp\":\"1768121616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:38+05:30"} [2026-01-11 14:23:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMDUyMjk1RDA1QjQ0RjFCAA== [2026-01-11 14:23:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMDUyMjk1RDA1QjQ0RjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMDUyMjk1RDA1QjQ0RjFCAA==\",\"timestamp\":\"1768121616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:40+05:30"} [2026-01-11 14:23:40] [DEBUG] Ignoring event: delivered [2026-01-11 14:23:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:53:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCQzkyMDJBREMzNkFBRkNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCQzkyMDJBREMzNkFBRkNBAA==", "timestamp": "1768121621", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:23:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:23:43] [INFO] Sending instructions to 917202000200 [2026-01-11 14:23:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:23:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:23:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b40a100e9a914000aee4e0ba4b407f8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:23:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCQzkyMDJBREMzNkFBRkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCQzkyMDJBREMzNkFBRkNBAA==\",\"timestamp\":\"1768121621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:43+05:30"} [2026-01-11 14:23:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCQzkyMDJBREMzNkFBRkNBAA== [2026-01-11 14:23:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCQzkyMDJBREMzNkFBRkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURCQzkyMDJBREMzNkFBRkNBAA==\",\"timestamp\":\"1768121621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:43+05:30"} [2026-01-11 14:23:44] [DEBUG] Ignoring event: delivered [2026-01-11 14:23:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:53:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QkUyNDFCOTA4OTREMzk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QkUyNDFCOTA4OTREMzk4AA==", "timestamp": "1768121626", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:23:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:23:48] [INFO] Sending instructions to 917202000200 [2026-01-11 14:23:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:23:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:23:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45d37084c13641d5932a1342bc24ca1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QkUyNDFCOTA4OTREMzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QkUyNDFCOTA4OTREMzk4AA==\",\"timestamp\":\"1768121626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:49+05:30"} [2026-01-11 14:23:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QkUyNDFCOTA4OTREMzk4AA== [2026-01-11 14:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QkUyNDFCOTA4OTREMzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QkUyNDFCOTA4OTREMzk4AA==\",\"timestamp\":\"1768121626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:49+05:30"} [2026-01-11 14:23:51] [DEBUG] Ignoring event: delivered [2026-01-11 14:23:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:53:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0OTJFOUY2MzMxNzBDMjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0OTJFOUY2MzMxNzBDMjA3AA==", "timestamp": "1768121631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:23:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:23:53] [INFO] Sending instructions to 917202000200 [2026-01-11 14:23:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:23:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:23:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7d1d375616e4d98ac7622435f24c118", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:23:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0OTJFOUY2MzMxNzBDMjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0OTJFOUY2MzMxNzBDMjA3AA==\",\"timestamp\":\"1768121631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:55+05:30"} [2026-01-11 14:23:58] [DEBUG] Ignoring event: delivered [2026-01-11 14:23:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:23:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0OTJFOUY2MzMxNzBDMjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0OTJFOUY2MzMxNzBDMjA3AA==\",\"timestamp\":\"1768121631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:23:55+05:30"} [2026-01-11 14:23:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc0OTJFOUY2MzMxNzBDMjA3AA== [2026-01-11 14:24:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:54:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QkJDNkE0QUY4QzY0QzREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QkJDNkE0QUY4QzY0QzREAA==", "timestamp": "1768121667", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:24:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:24:29] [INFO] Sending instructions to 917202000200 [2026-01-11 14:24:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:24:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:24:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1a4d3af6b47483c8cbc4e5c7705468a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:24:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:24:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QkJDNkE0QUY4QzY0QzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QkJDNkE0QUY4QzY0QzREAA==\",\"timestamp\":\"1768121667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:24:31+05:30"} [2026-01-11 14:24:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QkJDNkE0QUY4QzY0QzREAA== [2026-01-11 14:24:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:24:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QkJDNkE0QUY4QzY0QzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QkJDNkE0QUY4QzY0QzREAA==\",\"timestamp\":\"1768121667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:24:31+05:30"} [2026-01-11 14:24:32] [DEBUG] Ignoring event: delivered [2026-01-11 14:24:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:54:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDQUVCRjY4MTMxMDZDNzFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDQUVCRjY4MTMxMDZDNzFDAA==", "timestamp": "1768121672", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:24:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:24:34] [INFO] Sending instructions to 917202000200 [2026-01-11 14:24:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:24:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:24:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d452ae0f1e74f018a70cfe09539a7f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:24:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDQUVCRjY4MTMxMDZDNzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDQUVCRjY4MTMxMDZDNzFDAA==\",\"timestamp\":\"1768121672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:24:37+05:30"} [2026-01-11 14:24:37] [DEBUG] Ignoring event: delivered [2026-01-11 14:24:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:54:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4REZGNEJENUZGNjFFRENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4REZGNEJENUZGNjFFRENGAA==", "timestamp": "1768121678", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:24:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:24:39] [INFO] Sending instructions to 917202000200 [2026-01-11 14:24:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:24:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:24:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0845cab7612847e39a62bf58079fff18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:24:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDQUVCRjY4MTMxMDZDNzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDQUVCRjY4MTMxMDZDNzFDAA==\",\"timestamp\":\"1768121672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:24:40+05:30"} [2026-01-11 14:24:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDQUVCRjY4MTMxMDZDNzFDAA== [2026-01-11 14:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:24:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4REZGNEJENUZGNjFFRENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4REZGNEJENUZGNjFFRENGAA==\",\"timestamp\":\"1768121678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:24:40+05:30"} [2026-01-11 14:24:41] [DEBUG] Ignoring event: delivered [2026-01-11 14:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:24:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4REZGNEJENUZGNjFFRENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4REZGNEJENUZGNjFFRENGAA==\",\"timestamp\":\"1768121678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:24:40+05:30"} [2026-01-11 14:24:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4REZGNEJENUZGNjFFRENGAA== [2026-01-11 14:25:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:55:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3RTk5RDBGQjI5MzQzMzY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3RTk5RDBGQjI5MzQzMzY2AA==", "timestamp": "1768121714", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:25:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:25:16] [INFO] Sending instructions to 917202000200 [2026-01-11 14:25:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:25:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:25:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53f0bafa012e42a494e3ccdc3ed7be76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:25:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:25:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3RTk5RDBGQjI5MzQzMzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3RTk5RDBGQjI5MzQzMzY2AA==\",\"timestamp\":\"1768121714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:25:19+05:30"} [2026-01-11 14:25:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3RTk5RDBGQjI5MzQzMzY2AA== [2026-01-11 14:25:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:55:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEN0QxMDU4QzM2NjdDMjk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEN0QxMDU4QzM2NjdDMjk5AA==", "timestamp": "1768121720", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:25:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:25:21] [INFO] Sending instructions to 917202000200 [2026-01-11 14:25:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:25:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:25:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee58a6430b8a4f878d039518ec9aefd1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:25:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:25:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3RTk5RDBGQjI5MzQzMzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3RTk5RDBGQjI5MzQzMzY2AA==\",\"timestamp\":\"1768121714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:25:20+05:30"} [2026-01-11 14:25:22] [DEBUG] Ignoring event: delivered [2026-01-11 14:25:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:25:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEN0QxMDU4QzM2NjdDMjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEN0QxMDU4QzM2NjdDMjk5AA==\",\"timestamp\":\"1768121720\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:25:24+05:30"} [2026-01-11 14:25:26] [DEBUG] Ignoring event: delivered [2026-01-11 14:25:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:25:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEN0QxMDU4QzM2NjdDMjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEN0QxMDU4QzM2NjdDMjk5AA==\",\"timestamp\":\"1768121720\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:25:24+05:30"} [2026-01-11 14:25:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEN0QxMDU4QzM2NjdDMjk5AA== [2026-01-11 14:25:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:55:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRThERjg1RTA1MUU3REM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRThERjg1RTA1MUU3REM5AA==", "timestamp": "1768121725", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:25:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:25:26] [INFO] Sending instructions to 917202000200 [2026-01-11 14:25:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:25:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:25:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c51b935ee494743b89e90e0553eec19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:25:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRThERjg1RTA1MUU3REM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRThERjg1RTA1MUU3REM5AA==\",\"timestamp\":\"1768121725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:25:27+05:30"} [2026-01-11 14:25:27] [DEBUG] Ignoring event: delivered [2026-01-11 14:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:25:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRThERjg1RTA1MUU3REM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRThERjg1RTA1MUU3REM5AA==\",\"timestamp\":\"1768121725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:25:27+05:30"} [2026-01-11 14:25:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyRThERjg1RTA1MUU3REM5AA== [2026-01-11 14:25:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:55:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1QTdBRDIwNUI3MjQ4RTkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1QTdBRDIwNUI3MjQ4RTkzAA==", "timestamp": "1768121730", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:25:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:25:32] [INFO] Sending instructions to 917202000200 [2026-01-11 14:25:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:25:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:25:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48e3295fe373410b8038e34b0b0be374", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:25:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1QTdBRDIwNUI3MjQ4RTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1QTdBRDIwNUI3MjQ4RTkzAA==\",\"timestamp\":\"1768121730\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:25:38+05:30"} [2026-01-11 14:25:39] [DEBUG] Ignoring event: delivered [2026-01-11 14:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:25:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1QTdBRDIwNUI3MjQ4RTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1QTdBRDIwNUI3MjQ4RTkzAA==\",\"timestamp\":\"1768121730\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:25:38+05:30"} [2026-01-11 14:25:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1QTdBRDIwNUI3MjQ4RTkzAA== [2026-01-11 14:26:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:56:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNDE1MDgyOTdBOEYwQTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNDE1MDgyOTdBOEYwQTI0AA==", "timestamp": "1768121766", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:26:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:26:07] [INFO] Sending instructions to 917202000200 [2026-01-11 14:26:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:26:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:26:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "182b41c31a1d4c318e013180a76925d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:26:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNDE1MDgyOTdBOEYwQTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNDE1MDgyOTdBOEYwQTI0AA==\",\"timestamp\":\"1768121766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:09+05:30"} [2026-01-11 14:26:10] [DEBUG] Ignoring event: delivered [2026-01-11 14:26:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNDE1MDgyOTdBOEYwQTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNDE1MDgyOTdBOEYwQTI0AA==\",\"timestamp\":\"1768121766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:09+05:30"} [2026-01-11 14:26:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNDE1MDgyOTdBOEYwQTI0AA== [2026-01-11 14:26:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:56:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNTM1QUVCRjhCNDRDNjhFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNTM1QUVCRjhCNDRDNjhFAA==", "timestamp": "1768121771", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:26:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:26:13] [INFO] Sending instructions to 917202000200 [2026-01-11 14:26:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:26:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:26:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cfdd80b554b4f89a8f2279b9172c763", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:26:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNTM1QUVCRjhCNDRDNjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNTM1QUVCRjhCNDRDNjhFAA==\",\"timestamp\":\"1768121771\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:16+05:30"} [2026-01-11 14:26:17] [DEBUG] Ignoring event: delivered [2026-01-11 14:26:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNTM1QUVCRjhCNDRDNjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNTM1QUVCRjhCNDRDNjhFAA==\",\"timestamp\":\"1768121771\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:16+05:30"} [2026-01-11 14:26:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNTM1QUVCRjhCNDRDNjhFAA== [2026-01-11 14:26:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:56:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3MDgyMzk5NDcwRTVDRkUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3MDgyMzk5NDcwRTVDRkUyAA==", "timestamp": "1768121776", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:26:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:26:18] [INFO] Sending instructions to 917202000200 [2026-01-11 14:26:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:26:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:26:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b75e52bee19d40d0b866591096659ccc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:26:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3MDgyMzk5NDcwRTVDRkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3MDgyMzk5NDcwRTVDRkUyAA==\",\"timestamp\":\"1768121776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:19+05:30"} [2026-01-11 14:26:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3MDgyMzk5NDcwRTVDRkUyAA== [2026-01-11 14:26:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3MDgyMzk5NDcwRTVDRkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3MDgyMzk5NDcwRTVDRkUyAA==\",\"timestamp\":\"1768121776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:19+05:30"} [2026-01-11 14:26:19] [DEBUG] Ignoring event: delivered [2026-01-11 14:26:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:56:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzQ0FCM0NDQzgwNjIxNDlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzQ0FCM0NDQzgwNjIxNDlGAA==", "timestamp": "1768121782", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:26:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:26:23] [INFO] Sending instructions to 917202000200 [2026-01-11 14:26:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:26:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:26:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7735d8acebb64608832c3851f3b298c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:26:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzQ0FCM0NDQzgwNjIxNDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzQ0FCM0NDQzgwNjIxNDlGAA==\",\"timestamp\":\"1768121782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:24+05:30"} [2026-01-11 14:26:25] [DEBUG] Ignoring event: delivered [2026-01-11 14:26:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzQ0FCM0NDQzgwNjIxNDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzQ0FCM0NDQzgwNjIxNDlGAA==\",\"timestamp\":\"1768121782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:24+05:30"} [2026-01-11 14:26:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzQ0FCM0NDQzgwNjIxNDlGAA== [2026-01-11 14:26:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:56:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0MjZBNUIwRUY3RDAwNUI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0MjZBNUIwRUY3RDAwNUI5AA==", "timestamp": "1768121787", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:26:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:26:29] [INFO] Sending instructions to 917202000200 [2026-01-11 14:26:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:26:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:26:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef73401478794c7aa476214fcddfa10c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:26:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0MjZBNUIwRUY3RDAwNUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0MjZBNUIwRUY3RDAwNUI5AA==\",\"timestamp\":\"1768121787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:30+05:30"} [2026-01-11 14:26:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0MjZBNUIwRUY3RDAwNUI5AA== [2026-01-11 14:26:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:26:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0MjZBNUIwRUY3RDAwNUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU0MjZBNUIwRUY3RDAwNUI5AA==\",\"timestamp\":\"1768121787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:26:30+05:30"} [2026-01-11 14:26:31] [DEBUG] Ignoring event: delivered [2026-01-11 14:27:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:57:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyQzk0NkIyQThCRkVDM0RFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyQzk0NkIyQThCRkVDM0RFAA==", "timestamp": "1768121823", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:27:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:27:04] [INFO] Sending instructions to 917202000200 [2026-01-11 14:27:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:27:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:27:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6159364efabb43a0b5771b8916b6886e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:27:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyQzk0NkIyQThCRkVDM0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyQzk0NkIyQThCRkVDM0RFAA==\",\"timestamp\":\"1768121823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:09+05:30"} [2026-01-11 14:27:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyQzk0NkIyQThCRkVDM0RFAA== [2026-01-11 14:27:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyQzk0NkIyQThCRkVDM0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyQzk0NkIyQThCRkVDM0RFAA==\",\"timestamp\":\"1768121823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:09+05:30"} [2026-01-11 14:27:09] [DEBUG] Ignoring event: delivered [2026-01-11 14:27:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:57:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEyNTMxNzI3RkQ4ODQzNzQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEyNTMxNzI3RkQ4ODQzNzQ0AA==", "timestamp": "1768121828", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:27:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:27:10] [INFO] Sending instructions to 917202000200 [2026-01-11 14:27:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:27:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:27:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "929f72e5381a420c85541a088d98fcf8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:27:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEyNTMxNzI3RkQ4ODQzNzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEyNTMxNzI3RkQ4ODQzNzQ0AA==\",\"timestamp\":\"1768121828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:13+05:30"} [2026-01-11 14:27:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEyNTMxNzI3RkQ4ODQzNzQ0AA== [2026-01-11 14:27:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEyNTMxNzI3RkQ4ODQzNzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEyNTMxNzI3RkQ4ODQzNzQ0AA==\",\"timestamp\":\"1768121828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:13+05:30"} [2026-01-11 14:27:14] [DEBUG] Ignoring event: delivered [2026-01-11 14:27:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:57:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGQTJDNzA0QTM0MUI1NzY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGQTJDNzA0QTM0MUI1NzY4AA==", "timestamp": "1768121833", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:27:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:27:15] [INFO] Sending instructions to 917202000200 [2026-01-11 14:27:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:27:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:27:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef315f46f86246c78061c425d60f23e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:27:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGQTJDNzA0QTM0MUI1NzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGQTJDNzA0QTM0MUI1NzY4AA==\",\"timestamp\":\"1768121833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:15+05:30"} [2026-01-11 14:27:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGQTJDNzA0QTM0MUI1NzY4AA== [2026-01-11 14:27:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGQTJDNzA0QTM0MUI1NzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGQTJDNzA0QTM0MUI1NzY4AA==\",\"timestamp\":\"1768121833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:16+05:30"} [2026-01-11 14:27:17] [DEBUG] Ignoring event: delivered [2026-01-11 14:27:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:57:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBNTFEQjBBOUI3NERBMDEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBNTFEQjBBOUI3NERBMDEzAA==", "timestamp": "1768121869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:27:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:27:51] [INFO] Sending instructions to 917202000200 [2026-01-11 14:27:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:27:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:27:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "425d522c0ab84d7c98d40c010a08e2fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:27:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBNTFEQjBBOUI3NERBMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBNTFEQjBBOUI3NERBMDEzAA==\",\"timestamp\":\"1768121869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:52+05:30"} [2026-01-11 14:27:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBNTFEQjBBOUI3NERBMDEzAA== [2026-01-11 14:27:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBNTFEQjBBOUI3NERBMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBNTFEQjBBOUI3NERBMDEzAA==\",\"timestamp\":\"1768121869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:52+05:30"} [2026-01-11 14:27:53] [DEBUG] Ignoring event: delivered [2026-01-11 14:27:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:57:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwMTA0NzU3MDJGNDVEMDZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwMTA0NzU3MDJGNDVEMDZDAA==", "timestamp": "1768121875", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:27:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:27:57] [INFO] Sending instructions to 917202000200 [2026-01-11 14:27:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:27:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:27:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bb6b1bbe5414634b04c0782ba6e8c44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:28:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwMTA0NzU3MDJGNDVEMDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwMTA0NzU3MDJGNDVEMDZDAA==\",\"timestamp\":\"1768121875\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:59+05:30"} [2026-01-11 14:28:00] [DEBUG] Ignoring event: delivered [2026-01-11 14:28:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:27:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwMTA0NzU3MDJGNDVEMDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwMTA0NzU3MDJGNDVEMDZDAA==\",\"timestamp\":\"1768121875\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:27:59+05:30"} [2026-01-11 14:28:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwMTA0NzU3MDJGNDVEMDZDAA== [2026-01-11 14:28:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:58:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MThEQkI1NUE0MERGNDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MThEQkI1NUE0MERGNDhBAA==", "timestamp": "1768121880", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:28:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:28:02] [INFO] Sending instructions to 917202000200 [2026-01-11 14:28:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:28:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:28:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bcd1eb3c214b40e5920b765eec01bc2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:28:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MThEQkI1NUE0MERGNDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MThEQkI1NUE0MERGNDhBAA==\",\"timestamp\":\"1768121880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:28:02+05:30"} [2026-01-11 14:28:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MThEQkI1NUE0MERGNDhBAA== [2026-01-11 14:28:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MThEQkI1NUE0MERGNDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ4MThEQkI1NUE0MERGNDhBAA==\",\"timestamp\":\"1768121880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:28:02+05:30"} [2026-01-11 14:28:03] [DEBUG] Ignoring event: delivered [2026-01-11 14:28:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:58:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1QUE0Qjg2REQ0Mjg4MkQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1QUE0Qjg2REQ0Mjg4MkQ1AA==", "timestamp": "1768121886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:28:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:28:07] [INFO] Sending instructions to 917202000200 [2026-01-11 14:28:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:28:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:28:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "968eabf732ca453fb2fe882a36858eac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:28:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1QUE0Qjg2REQ0Mjg4MkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1QUE0Qjg2REQ0Mjg4MkQ1AA==\",\"timestamp\":\"1768121886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:28:08+05:30"} [2026-01-11 14:28:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1QUE0Qjg2REQ0Mjg4MkQ1AA== [2026-01-11 14:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1QUE0Qjg2REQ0Mjg4MkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM1QUE0Qjg2REQ0Mjg4MkQ1AA==\",\"timestamp\":\"1768121886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:28:13+05:30"} [2026-01-11 14:28:14] [DEBUG] Ignoring event: delivered [2026-01-11 14:28:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:58:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QkFBNDQxREU0Q0Y0NTE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QkFBNDQxREU0Q0Y0NTE5AA==", "timestamp": "1768121922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:28:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:28:43] [INFO] Sending instructions to 917202000200 [2026-01-11 14:28:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:28:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:28:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f568d28778ab47c6b84d79e56233d585", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:28:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QkFBNDQxREU0Q0Y0NTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QkFBNDQxREU0Q0Y0NTE5AA==\",\"timestamp\":\"1768121922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:28:46+05:30"} [2026-01-11 14:28:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QkFBNDQxREU0Q0Y0NTE5AA== [2026-01-11 14:28:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QkFBNDQxREU0Q0Y0NTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QkFBNDQxREU0Q0Y0NTE5AA==\",\"timestamp\":\"1768121922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:28:46+05:30"} [2026-01-11 14:28:47] [DEBUG] Ignoring event: delivered [2026-01-11 14:28:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:58:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1QkMzRjdENzE0N0NDMjcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1QkMzRjdENzE0N0NDMjcxAA==", "timestamp": "1768121927", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:28:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:28:48] [INFO] Sending instructions to 917202000200 [2026-01-11 14:28:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:28:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:28:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "667b7ad2d342407aa3489942afcb3123", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:28:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1QkMzRjdENzE0N0NDMjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1QkMzRjdENzE0N0NDMjcxAA==\",\"timestamp\":\"1768121927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:28:52+05:30"} [2026-01-11 14:28:53] [DEBUG] Ignoring event: delivered [2026-01-11 14:28:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1QkMzRjdENzE0N0NDMjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1QkMzRjdENzE0N0NDMjcxAA==\",\"timestamp\":\"1768121927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:28:53+05:30"} [2026-01-11 14:28:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1QkMzRjdENzE0N0NDMjcxAA== [2026-01-11 14:28:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:58:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE0NzA4OTEwQjEzODI3NTg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE0NzA4OTEwQjEzODI3NTg1AA==", "timestamp": "1768121932", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:28:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:28:54] [INFO] Sending instructions to 917202000200 [2026-01-11 14:28:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:28:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:28:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edef8cc50c2e40f5af2c2ca181c8c743", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:28:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:58:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0OTczMkE4RDRGQkI2REVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0OTczMkE4RDRGQkI2REVFAA==", "timestamp": "1768121937", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:28:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:28:59] [INFO] Sending instructions to 917202000200 [2026-01-11 14:28:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:28:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:28:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fe430cac6664293a0b298ff4624ab1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:29:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE0NzA4OTEwQjEzODI3NTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE0NzA4OTEwQjEzODI3NTg1AA==\",\"timestamp\":\"1768121932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:28:59+05:30"} [2026-01-11 14:29:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE0NzA4OTEwQjEzODI3NTg1AA== [2026-01-11 14:29:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0OTczMkE4RDRGQkI2REVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0OTczMkE4RDRGQkI2REVFAA==\",\"timestamp\":\"1768121937\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:29:00+05:30"} [2026-01-11 14:29:00] [DEBUG] Ignoring event: delivered [2026-01-11 14:29:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE0NzA4OTEwQjEzODI3NTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE0NzA4OTEwQjEzODI3NTg1AA==\",\"timestamp\":\"1768121932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:29:05+05:30"} [2026-01-11 14:29:06] [DEBUG] Ignoring event: delivered [2026-01-11 14:29:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:28:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0OTczMkE4RDRGQkI2REVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0OTczMkE4RDRGQkI2REVFAA==\",\"timestamp\":\"1768121937\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:29:05+05:30"} [2026-01-11 14:29:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0OTczMkE4RDRGQkI2REVFAA== [2026-01-11 14:29:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:59:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MzA1MkU5RjJCRTNGMzlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MzA1MkU5RjJCRTNGMzlGAA==", "timestamp": "1768121973", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:29:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:29:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:29:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:29:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:29:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bb6f98b494b455eb49f0c26107e0ecc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:29:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:29:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MzA1MkU5RjJCRTNGMzlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MzA1MkU5RjJCRTNGMzlGAA==\",\"timestamp\":\"1768121973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:29:38+05:30"} [2026-01-11 14:29:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MzA1MkU5RjJCRTNGMzlGAA== [2026-01-11 14:29:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:59:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2QUU4MUJENEZCM0YxQjlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2QUU4MUJENEZCM0YxQjlFAA==", "timestamp": "1768121979", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:29:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:29:40] [INFO] Sending instructions to 917202000200 [2026-01-11 14:29:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:29:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:29:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62d70f10e99349eeb82b528ace81ad1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2QUU4MUJENEZCM0YxQjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2QUU4MUJENEZCM0YxQjlFAA==\",\"timestamp\":\"1768121979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:29:41+05:30"} [2026-01-11 14:29:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2QUU4MUJENEZCM0YxQjlFAA== [2026-01-11 14:29:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2QUU4MUJENEZCM0YxQjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2QUU4MUJENEZCM0YxQjlFAA==\",\"timestamp\":\"1768121979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:29:41+05:30"} [2026-01-11 14:29:42] [DEBUG] Ignoring event: delivered [2026-01-11 14:29:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:29:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MzA1MkU5RjJCRTNGMzlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MzA1MkU5RjJCRTNGMzlGAA==\",\"timestamp\":\"1768121973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:29:41+05:30"} [2026-01-11 14:29:42] [DEBUG] Ignoring event: delivered [2026-01-11 14:29:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 08:59:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQUVDRkVFNjNBRDZBMTI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQUVDRkVFNjNBRDZBMTI5AA==", "timestamp": "1768121984", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:29:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:29:46] [INFO] Sending instructions to 917202000200 [2026-01-11 14:29:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:29:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:29:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a0d404520774f798c359e8d40fbca78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:29:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:29:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQUVDRkVFNjNBRDZBMTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQUVDRkVFNjNBRDZBMTI5AA==\",\"timestamp\":\"1768121984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:29:47+05:30"} [2026-01-11 14:29:49] [DEBUG] Ignoring event: delivered [2026-01-11 14:29:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:29:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQUVDRkVFNjNBRDZBMTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQUVDRkVFNjNBRDZBMTI5AA==\",\"timestamp\":\"1768121984\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:29:48+05:30"} [2026-01-11 14:29:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQUVDRkVFNjNBRDZBMTI5AA== [2026-01-11 14:30:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:00:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM5MUY2OTFGN0UyMkQ2NjgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM5MUY2OTFGN0UyMkQ2NjgxAA==", "timestamp": "1768122020", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:30:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:30:22] [INFO] Sending instructions to 917202000200 [2026-01-11 14:30:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:30:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:30:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e18fabe5556d4b5b99f44fedbd272e54", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:30:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM5MUY2OTFGN0UyMkQ2NjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM5MUY2OTFGN0UyMkQ2NjgxAA==\",\"timestamp\":\"1768122020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:30:25+05:30"} [2026-01-11 14:30:27] [DEBUG] Ignoring event: delivered [2026-01-11 14:30:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM5MUY2OTFGN0UyMkQ2NjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM5MUY2OTFGN0UyMkQ2NjgxAA==\",\"timestamp\":\"1768122020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:30:25+05:30"} [2026-01-11 14:30:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM5MUY2OTFGN0UyMkQ2NjgxAA== [2026-01-11 14:30:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:00:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxN0ZFRjg3RkZBNUE5Q0M2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxN0ZFRjg3RkZBNUE5Q0M2AA==", "timestamp": "1768122026", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:30:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:30:27] [INFO] Sending instructions to 917202000200 [2026-01-11 14:30:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:30:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:30:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbbb5503738949c8b6f14e65d3e4469b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:30:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxN0ZFRjg3RkZBNUE5Q0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxN0ZFRjg3RkZBNUE5Q0M2AA==\",\"timestamp\":\"1768122026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:30:29+05:30"} [2026-01-11 14:30:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxN0ZFRjg3RkZBNUE5Q0M2AA== [2026-01-11 14:30:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:00:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5NDZDNzVGOTVGOUE1RDI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5NDZDNzVGOTVGOUE1RDI4AA==", "timestamp": "1768122031", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:30:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:30:33] [INFO] Sending instructions to 917202000200 [2026-01-11 14:30:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:30:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:30:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a949ef52950c4d5bbe4b8bb1851ca865", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:30:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5NDZDNzVGOTVGOUE1RDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5NDZDNzVGOTVGOUE1RDI4AA==\",\"timestamp\":\"1768122031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:30:33+05:30"} [2026-01-11 14:30:33] [DEBUG] Ignoring event: delivered [2026-01-11 14:30:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxN0ZFRjg3RkZBNUE5Q0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxN0ZFRjg3RkZBNUE5Q0M2AA==\",\"timestamp\":\"1768122026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:30:33+05:30"} [2026-01-11 14:30:33] [DEBUG] Ignoring event: delivered [2026-01-11 14:30:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5NDZDNzVGOTVGOUE1RDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5NDZDNzVGOTVGOUE1RDI4AA==\",\"timestamp\":\"1768122031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:30:34+05:30"} [2026-01-11 14:30:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5NDZDNzVGOTVGOUE1RDI4AA== [2026-01-11 14:31:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:01:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJENTY2NEM5MUYxMTk5NEUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJENTY2NEM5MUYxMTk5NEUyAA==", "timestamp": "1768122067", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:31:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:31:08] [INFO] Sending instructions to 917202000200 [2026-01-11 14:31:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:31:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:31:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3df1157331cc4390a470a2a5dc0495d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:31:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJENTY2NEM5MUYxMTk5NEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJENTY2NEM5MUYxMTk5NEUyAA==\",\"timestamp\":\"1768122067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:11+05:30"} [2026-01-11 14:31:12] [DEBUG] Ignoring event: delivered [2026-01-11 14:31:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJENTY2NEM5MUYxMTk5NEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJENTY2NEM5MUYxMTk5NEUyAA==\",\"timestamp\":\"1768122067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:11+05:30"} [2026-01-11 14:31:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJENTY2NEM5MUYxMTk5NEUyAA== [2026-01-11 14:31:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:01:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEExODZCRUJBRTJDQUYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEExODZCRUJBRTJDQUYyAA==", "timestamp": "1768122072", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:31:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:31:14] [INFO] Sending instructions to 917202000200 [2026-01-11 14:31:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:31:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:31:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03267255fc734753affc58fc7f1c2fc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:31:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEExODZCRUJBRTJDQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEExODZCRUJBRTJDQUYyAA==\",\"timestamp\":\"1768122072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:17+05:30"} [2026-01-11 14:31:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEExODZCRUJBRTJDQUYyAA== [2026-01-11 14:31:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:01:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Qjk2MzU5MTY1NjYyMzcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Qjk2MzU5MTY1NjYyMzcwAA==", "timestamp": "1768122078", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:31:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:31:19] [INFO] Sending instructions to 917202000200 [2026-01-11 14:31:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:31:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:31:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa9b378c24be41089557cd9185e04860", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:31:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Qjk2MzU5MTY1NjYyMzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Qjk2MzU5MTY1NjYyMzcwAA==\",\"timestamp\":\"1768122078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:20+05:30"} [2026-01-11 14:31:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Qjk2MzU5MTY1NjYyMzcwAA== [2026-01-11 14:31:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEExODZCRUJBRTJDQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEExODZCRUJBRTJDQUYyAA==\",\"timestamp\":\"1768122072\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:20+05:30"} [2026-01-11 14:31:20] [DEBUG] Ignoring event: delivered [2026-01-11 14:31:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Qjk2MzU5MTY1NjYyMzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg4Qjk2MzU5MTY1NjYyMzcwAA==\",\"timestamp\":\"1768122078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:20+05:30"} [2026-01-11 14:31:20] [DEBUG] Ignoring event: delivered [2026-01-11 14:31:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:01:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMDYxRERGMTA3QUY3Mzk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMDYxRERGMTA3QUY3Mzk4AA==", "timestamp": "1768122083", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:31:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:31:24] [INFO] Sending instructions to 917202000200 [2026-01-11 14:31:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:31:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:31:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3446d9f9bd574724bca1f37e1e6469f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMDYxRERGMTA3QUY3Mzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMDYxRERGMTA3QUY3Mzk4AA==\",\"timestamp\":\"1768122083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:26+05:30"} [2026-01-11 14:31:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMDYxRERGMTA3QUY3Mzk4AA== [2026-01-11 14:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMDYxRERGMTA3QUY3Mzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMDYxRERGMTA3QUY3Mzk4AA==\",\"timestamp\":\"1768122083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:26+05:30"} [2026-01-11 14:31:27] [DEBUG] Ignoring event: delivered [2026-01-11 14:31:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:01:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QjQ1OTZENkI5OUI3Mzg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QjQ1OTZENkI5OUI3Mzg1AA==", "timestamp": "1768122089", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:31:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:31:30] [INFO] Sending instructions to 917202000200 [2026-01-11 14:31:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:31:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:31:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f8be6d92b6749929cfea41f95757ac8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:31:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QjQ1OTZENkI5OUI3Mzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QjQ1OTZENkI5OUI3Mzg1AA==\",\"timestamp\":\"1768122089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:33+05:30"} [2026-01-11 14:31:33] [DEBUG] Ignoring event: delivered [2026-01-11 14:31:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:01:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0N0YwOTk5QThEQ0YzRkJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0N0YwOTk5QThEQ0YzRkJCAA==", "timestamp": "1768122093", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:31:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:31:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:31:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:31:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:31:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abf07b374a2c46aea1939f7ef426c663", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QjQ1OTZENkI5OUI3Mzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QjQ1OTZENkI5OUI3Mzg1AA==\",\"timestamp\":\"1768122089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:36+05:30"} [2026-01-11 14:31:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QjQ1OTZENkI5OUI3Mzg1AA== [2026-01-11 14:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0N0YwOTk5QThEQ0YzRkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0N0YwOTk5QThEQ0YzRkJCAA==\",\"timestamp\":\"1768122093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:36+05:30"} [2026-01-11 14:31:37] [DEBUG] Ignoring event: delivered [2026-01-11 14:31:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:31:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0N0YwOTk5QThEQ0YzRkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0N0YwOTk5QThEQ0YzRkJCAA==\",\"timestamp\":\"1768122093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:31:39+05:30"} [2026-01-11 14:31:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0N0YwOTk5QThEQ0YzRkJCAA== [2026-01-11 14:32:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:02:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCRkE0ODlBM0NEODhCMzM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCRkE0ODlBM0NEODhCMzM4AA==", "timestamp": "1768122129", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:32:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:32:11] [INFO] Sending instructions to 917202000200 [2026-01-11 14:32:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:32:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:32:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "711bb954c075402daa566d10bc1ac997", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:32:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:32:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCRkE0ODlBM0NEODhCMzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCRkE0ODlBM0NEODhCMzM4AA==\",\"timestamp\":\"1768122129\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:32:11+05:30"} [2026-01-11 14:32:12] [DEBUG] Ignoring event: delivered [2026-01-11 14:32:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:32:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCRkE0ODlBM0NEODhCMzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCRkE0ODlBM0NEODhCMzM4AA==\",\"timestamp\":\"1768122129\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:32:11+05:30"} [2026-01-11 14:32:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCRkE0ODlBM0NEODhCMzM4AA== [2026-01-11 14:32:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:02:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3MEQ1MzlBNTRFRTVGMjAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3MEQ1MzlBNTRFRTVGMjAxAA==", "timestamp": "1768122135", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:32:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:32:16] [INFO] Sending instructions to 917202000200 [2026-01-11 14:32:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:32:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:32:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "360d74479ce640ff8a206be5caee4756", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:32:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:32:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3MEQ1MzlBNTRFRTVGMjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3MEQ1MzlBNTRFRTVGMjAxAA==\",\"timestamp\":\"1768122135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:32:17+05:30"} [2026-01-11 14:32:19] [DEBUG] Ignoring event: delivered [2026-01-11 14:32:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:32:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3MEQ1MzlBNTRFRTVGMjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3MEQ1MzlBNTRFRTVGMjAxAA==\",\"timestamp\":\"1768122135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:32:21+05:30"} [2026-01-11 14:32:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk3MEQ1MzlBNTRFRTVGMjAxAA== [2026-01-11 14:32:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:02:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QjNFQkVCMDdGNzQwMzY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QjNFQkVCMDdGNzQwMzY4AA==", "timestamp": "1768122171", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:32:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:32:53] [INFO] Sending instructions to 917202000200 [2026-01-11 14:32:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:32:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:32:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a248d1563f334e9e8aacfac6db2bd175", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:32:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QjNFQkVCMDdGNzQwMzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QjNFQkVCMDdGNzQwMzY4AA==\",\"timestamp\":\"1768122171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:32:53+05:30"} [2026-01-11 14:32:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QjNFQkVCMDdGNzQwMzY4AA== [2026-01-11 14:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:32:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QjNFQkVCMDdGNzQwMzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1QjNFQkVCMDdGNzQwMzY4AA==\",\"timestamp\":\"1768122171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:32:53+05:30"} [2026-01-11 14:32:54] [DEBUG] Ignoring event: delivered [2026-01-11 14:32:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:02:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGNEQ0MkMxODJDOUM3NDA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGNEQ0MkMxODJDOUM3NDA1AA==", "timestamp": "1768122177", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:32:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:32:58] [INFO] Sending instructions to 917202000200 [2026-01-11 14:32:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:32:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:32:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb623abf74514a38a5ba51efaf411964", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:32:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:32:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGNEQ0MkMxODJDOUM3NDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGNEQ0MkMxODJDOUM3NDA1AA==\",\"timestamp\":\"1768122177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:32:59+05:30"} [2026-01-11 14:32:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGNEQ0MkMxODJDOUM3NDA1AA== [2026-01-11 14:32:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:32:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGNEQ0MkMxODJDOUM3NDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGNEQ0MkMxODJDOUM3NDA1AA==\",\"timestamp\":\"1768122177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:32:59+05:30"} [2026-01-11 14:32:59] [DEBUG] Ignoring event: delivered [2026-01-11 14:33:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:03:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyOEFERDRGNEEwQzlGM0M5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyOEFERDRGNEEwQzlGM0M5AA==", "timestamp": "1768122182", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:33:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:33:04] [INFO] Sending instructions to 917202000200 [2026-01-11 14:33:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:33:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:33:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8c6636e8fa740caba79dab15d930b27", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:33:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyOEFERDRGNEEwQzlGM0M5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyOEFERDRGNEEwQzlGM0M5AA==\",\"timestamp\":\"1768122182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:05+05:30"} [2026-01-11 14:33:05] [DEBUG] Ignoring event: delivered [2026-01-11 14:33:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyOEFERDRGNEEwQzlGM0M5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyOEFERDRGNEEwQzlGM0M5AA==\",\"timestamp\":\"1768122182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:05+05:30"} [2026-01-11 14:33:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyOEFERDRGNEEwQzlGM0M5AA== [2026-01-11 14:33:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:03:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1MjBEQTBFNkJBOUNFQzQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1MjBEQTBFNkJBOUNFQzQ5AA==", "timestamp": "1768122187", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:33:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:33:09] [INFO] Sending instructions to 917202000200 [2026-01-11 14:33:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:33:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:33:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c464ec7c1560408089d6bffcbde0b7d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1MjBEQTBFNkJBOUNFQzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1MjBEQTBFNkJBOUNFQzQ5AA==\",\"timestamp\":\"1768122187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:10+05:30"} [2026-01-11 14:33:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1MjBEQTBFNkJBOUNFQzQ5AA== [2026-01-11 14:33:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1MjBEQTBFNkJBOUNFQzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1MjBEQTBFNkJBOUNFQzQ5AA==\",\"timestamp\":\"1768122187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:10+05:30"} [2026-01-11 14:33:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:33:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:03:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjUzOUYxQzU1RDhEM0EyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjUzOUYxQzU1RDhEM0EyAA==", "timestamp": "1768122224", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:33:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:33:45] [INFO] Sending instructions to 917202000200 [2026-01-11 14:33:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:33:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:33:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1ea8df7f3af478c985c91d5bfad1bb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:33:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjUzOUYxQzU1RDhEM0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjUzOUYxQzU1RDhEM0EyAA==\",\"timestamp\":\"1768122224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:45+05:30"} [2026-01-11 14:33:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjUzOUYxQzU1RDhEM0EyAA== [2026-01-11 14:33:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjUzOUYxQzU1RDhEM0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1QjUzOUYxQzU1RDhEM0EyAA==\",\"timestamp\":\"1768122224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:46+05:30"} [2026-01-11 14:33:46] [DEBUG] Ignoring event: delivered [2026-01-11 14:33:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:03:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERjkyNzU2MTJDQjNDQjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERjkyNzU2MTJDQjNDQjMyAA==", "timestamp": "1768122229", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:33:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:33:51] [INFO] Sending instructions to 917202000200 [2026-01-11 14:33:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:33:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:33:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERjkyNzU2MTJDQjNDQjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERjkyNzU2MTJDQjNDQjMyAA==\",\"timestamp\":\"1768122229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:51+05:30"} [2026-01-11 14:33:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERjkyNzU2MTJDQjNDQjMyAA== [2026-01-11 14:33:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "deb2d1aab193412292974e68156c4dcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:33:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERjkyNzU2MTJDQjNDQjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNERjkyNzU2MTJDQjNDQjMyAA==\",\"timestamp\":\"1768122229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:55+05:30"} [2026-01-11 14:33:55] [DEBUG] Ignoring event: delivered [2026-01-11 14:33:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:03:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwOTdBODJEQTY4QzQyQUYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwOTdBODJEQTY4QzQyQUYzAA==", "timestamp": "1768122235", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:33:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:33:57] [INFO] Sending instructions to 917202000200 [2026-01-11 14:33:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:33:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:33:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7348879cdfc446d1a80dd40fe0038832", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:33:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwOTdBODJEQTY4QzQyQUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwOTdBODJEQTY4QzQyQUYzAA==\",\"timestamp\":\"1768122235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:57+05:30"} [2026-01-11 14:33:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwOTdBODJEQTY4QzQyQUYzAA== [2026-01-11 14:33:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwOTdBODJEQTY4QzQyQUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwOTdBODJEQTY4QzQyQUYzAA==\",\"timestamp\":\"1768122235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:33:58+05:30"} [2026-01-11 14:33:59] [DEBUG] Ignoring event: delivered [2026-01-11 14:34:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:04:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5MTBGM0RCMzhBNjJFNzJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5MTBGM0RCMzhBNjJFNzJBAA==", "timestamp": "1768122240", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:34:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:34:02] [INFO] Sending instructions to 917202000200 [2026-01-11 14:34:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:34:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:34:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abf43ffb33d84c169232a23010d70590", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:34:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5MTBGM0RCMzhBNjJFNzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5MTBGM0RCMzhBNjJFNzJBAA==\",\"timestamp\":\"1768122240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:02+05:30"} [2026-01-11 14:34:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5MTBGM0RCMzhBNjJFNzJBAA== [2026-01-11 14:34:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5MTBGM0RCMzhBNjJFNzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5MTBGM0RCMzhBNjJFNzJBAA==\",\"timestamp\":\"1768122240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:02+05:30"} [2026-01-11 14:34:02] [DEBUG] Ignoring event: delivered [2026-01-11 14:34:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:04:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJEMEJEOEY1QzhGMTFGQ0Y0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJEMEJEOEY1QzhGMTFGQ0Y0AA==", "timestamp": "1768122276", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:34:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:34:38] [INFO] Sending instructions to 917202000200 [2026-01-11 14:34:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:34:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:34:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a82a65a1d027454d9c233a96f7ba42ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:34:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJEMEJEOEY1QzhGMTFGQ0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJEMEJEOEY1QzhGMTFGQ0Y0AA==\",\"timestamp\":\"1768122276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:39+05:30"} [2026-01-11 14:34:39] [DEBUG] Ignoring event: delivered [2026-01-11 14:34:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJEMEJEOEY1QzhGMTFGQ0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJEMEJEOEY1QzhGMTFGQ0Y0AA==\",\"timestamp\":\"1768122276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:43+05:30"} [2026-01-11 14:34:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJEMEJEOEY1QzhGMTFGQ0Y0AA== [2026-01-11 14:34:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:04:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3NkE2NkY1N0I5MjA5RDI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3NkE2NkY1N0I5MjA5RDI0AA==", "timestamp": "1768122282", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:34:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:34:43] [INFO] Sending instructions to 917202000200 [2026-01-11 14:34:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:34:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:34:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf7b91d19f3d42b0b73a368a8031b730", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:34:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3NkE2NkY1N0I5MjA5RDI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3NkE2NkY1N0I5MjA5RDI0AA==\",\"timestamp\":\"1768122282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:43+05:30"} [2026-01-11 14:34:44] [DEBUG] Ignoring event: delivered [2026-01-11 14:34:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3NkE2NkY1N0I5MjA5RDI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3NkE2NkY1N0I5MjA5RDI0AA==\",\"timestamp\":\"1768122282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:47+05:30"} [2026-01-11 14:34:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3NkE2NkY1N0I5MjA5RDI0AA== [2026-01-11 14:34:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:04:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFERDZBN0MxOTA2OTBGNTRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFERDZBN0MxOTA2OTBGNTRCAA==", "timestamp": "1768122287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:34:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:34:48] [INFO] Sending instructions to 917202000200 [2026-01-11 14:34:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:34:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:34:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb21280eb14348b9a7c4e63de19df43c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFERDZBN0MxOTA2OTBGNTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFERDZBN0MxOTA2OTBGNTRCAA==\",\"timestamp\":\"1768122287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:53+05:30"} [2026-01-11 14:34:53] [DEBUG] Ignoring event: delivered [2026-01-11 14:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFERDZBN0MxOTA2OTBGNTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFERDZBN0MxOTA2OTBGNTRCAA==\",\"timestamp\":\"1768122287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:53+05:30"} [2026-01-11 14:34:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFERDZBN0MxOTA2OTBGNTRCAA== [2026-01-11 14:34:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:04:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFNEYyMEY0ODU4OUUwQkRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFNEYyMEY0ODU4OUUwQkRCAA==", "timestamp": "1768122292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:34:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:34:54] [INFO] Sending instructions to 917202000200 [2026-01-11 14:34:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:34:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:34:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d6797393c704afebf08d0576bef173d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:34:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFNEYyMEY0ODU4OUUwQkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFNEYyMEY0ODU4OUUwQkRCAA==\",\"timestamp\":\"1768122292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:54+05:30"} [2026-01-11 14:34:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFNEYyMEY0ODU4OUUwQkRCAA== [2026-01-11 14:34:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFNEYyMEY0ODU4OUUwQkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFNEYyMEY0ODU4OUUwQkRCAA==\",\"timestamp\":\"1768122292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:34:57+05:30"} [2026-01-11 14:34:58] [DEBUG] Ignoring event: delivered [2026-01-11 14:34:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:04:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzODFDMjFDMjMyQjRFMkU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzODFDMjFDMjMyQjRFMkU4AA==", "timestamp": "1768122297", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:34:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:34:59] [INFO] Sending instructions to 917202000200 [2026-01-11 14:34:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:34:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:34:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2c7699e4c19406d95f6350bbbfdbce9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:35:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzODFDMjFDMjMyQjRFMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzODFDMjFDMjMyQjRFMkU4AA==\",\"timestamp\":\"1768122297\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:35:00+05:30"} [2026-01-11 14:35:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:34:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzODFDMjFDMjMyQjRFMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzODFDMjFDMjMyQjRFMkU4AA==\",\"timestamp\":\"1768122297\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:35:00+05:30"} [2026-01-11 14:35:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzODFDMjFDMjMyQjRFMkU4AA== [2026-01-11 14:35:00] [DEBUG] Ignoring event: delivered [2026-01-11 14:35:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:05:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGQTQ1MzY3RjY3MEQ0RjZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGQTQ1MzY3RjY3MEQ0RjZDAA==", "timestamp": "1768122333", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:35:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:35:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:35:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:35:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:35:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab312d6022724edb99692ebdcc61acc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:35:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:35:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGQTQ1MzY3RjY3MEQ0RjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGQTQ1MzY3RjY3MEQ0RjZDAA==\",\"timestamp\":\"1768122333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:35:35+05:30"} [2026-01-11 14:35:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGQTQ1MzY3RjY3MEQ0RjZDAA== [2026-01-11 14:35:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:35:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGQTQ1MzY3RjY3MEQ0RjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGQTQ1MzY3RjY3MEQ0RjZDAA==\",\"timestamp\":\"1768122333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:35:35+05:30"} [2026-01-11 14:35:35] [DEBUG] Ignoring event: delivered [2026-01-11 14:35:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:05:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3ODk4MzZFMjMyOTg0MEM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3ODk4MzZFMjMyOTg0MEM2AA==", "timestamp": "1768122338", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:35:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:35:40] [INFO] Sending instructions to 917202000200 [2026-01-11 14:35:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:35:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:35:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8a3f95fbbca417eb0b23553d74178c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:35:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:35:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3ODk4MzZFMjMyOTg0MEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3ODk4MzZFMjMyOTg0MEM2AA==\",\"timestamp\":\"1768122338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:35:41+05:30"} [2026-01-11 14:35:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3ODk4MzZFMjMyOTg0MEM2AA== [2026-01-11 14:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:35:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3ODk4MzZFMjMyOTg0MEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3ODk4MzZFMjMyOTg0MEM2AA==\",\"timestamp\":\"1768122338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:35:44+05:30"} [2026-01-11 14:35:44] [DEBUG] Ignoring event: delivered [2026-01-11 14:35:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:05:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NzI4RjczMjlDQTIzNTcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NzI4RjczMjlDQTIzNTcyAA==", "timestamp": "1768122343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:35:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:35:45] [INFO] Sending instructions to 917202000200 [2026-01-11 14:35:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:35:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:35:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07f2e8e7e1224319a2529a52c22850ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:35:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:35:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NzI4RjczMjlDQTIzNTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NzI4RjczMjlDQTIzNTcyAA==\",\"timestamp\":\"1768122343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:35:49+05:30"} [2026-01-11 14:35:49] [DEBUG] Ignoring event: delivered [2026-01-11 14:35:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:35:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NzI4RjczMjlDQTIzNTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NzI4RjczMjlDQTIzNTcyAA==\",\"timestamp\":\"1768122343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:35:49+05:30"} [2026-01-11 14:35:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3NzI4RjczMjlDQTIzNTcyAA== [2026-01-11 14:36:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:06:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0OEU4NDZGN0ZGNzM0NUY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0OEU4NDZGN0ZGNzM0NUY3AA==", "timestamp": "1768122379", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:36:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:36:21] [INFO] Sending instructions to 917202000200 [2026-01-11 14:36:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:36:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:36:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c1954af275a4eafbe89e959ef58e11b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:36:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0OEU4NDZGN0ZGNzM0NUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0OEU4NDZGN0ZGNzM0NUY3AA==\",\"timestamp\":\"1768122379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:21+05:30"} [2026-01-11 14:36:22] [DEBUG] Ignoring event: delivered [2026-01-11 14:36:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0OEU4NDZGN0ZGNzM0NUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0OEU4NDZGN0ZGNzM0NUY3AA==\",\"timestamp\":\"1768122379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:25+05:30"} [2026-01-11 14:36:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0OEU4NDZGN0ZGNzM0NUY3AA== [2026-01-11 14:36:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:06:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGMjA5QzY2NzEyRkQzMkUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGMjA5QzY2NzEyRkQzMkUwAA==", "timestamp": "1768122385", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:36:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:36:26] [INFO] Sending instructions to 917202000200 [2026-01-11 14:36:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:36:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:36:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ec66cee470a4bb285307a41f6981562", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:36:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGMjA5QzY2NzEyRkQzMkUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGMjA5QzY2NzEyRkQzMkUwAA==\",\"timestamp\":\"1768122385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:30+05:30"} [2026-01-11 14:36:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGMjA5QzY2NzEyRkQzMkUwAA== [2026-01-11 14:36:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGMjA5QzY2NzEyRkQzMkUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGMjA5QzY2NzEyRkQzMkUwAA==\",\"timestamp\":\"1768122385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:30+05:30"} [2026-01-11 14:36:30] [DEBUG] Ignoring event: delivered [2026-01-11 14:36:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:06:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzNkU1RjlGQzlGN0UxNzVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzNkU1RjlGQzlGN0UxNzVCAA==", "timestamp": "1768122390", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:36:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:36:31] [INFO] Sending instructions to 917202000200 [2026-01-11 14:36:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:36:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:36:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c103f192b060420ca5575a185b6ad7b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzNkU1RjlGQzlGN0UxNzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzNkU1RjlGQzlGN0UxNzVCAA==\",\"timestamp\":\"1768122390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:32+05:30"} [2026-01-11 14:36:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzNkU1RjlGQzlGN0UxNzVCAA== [2026-01-11 14:36:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzNkU1RjlGQzlGN0UxNzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzNkU1RjlGQzlGN0UxNzVCAA==\",\"timestamp\":\"1768122390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:36+05:30"} [2026-01-11 14:36:36] [DEBUG] Ignoring event: delivered [2026-01-11 14:36:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:06:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhENjUxODREODcwMTdBQjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhENjUxODREODcwMTdBQjFEAA==", "timestamp": "1768122395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:36:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:36:36] [INFO] Sending instructions to 917202000200 [2026-01-11 14:36:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:36:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:36:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be74779f4ecc4d96a372bb2b4fe676eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhENjUxODREODcwMTdBQjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhENjUxODREODcwMTdBQjFEAA==\",\"timestamp\":\"1768122395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:37+05:30"} [2026-01-11 14:36:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhENjUxODREODcwMTdBQjFEAA== [2026-01-11 14:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhENjUxODREODcwMTdBQjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhENjUxODREODcwMTdBQjFEAA==\",\"timestamp\":\"1768122395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:37+05:30"} [2026-01-11 14:36:38] [DEBUG] Ignoring event: delivered [2026-01-11 14:36:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:06:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGOUFBRkY1RDkwRTY0MEQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGOUFBRkY1RDkwRTY0MEQwAA==", "timestamp": "1768122400", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:36:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:36:42] [INFO] Sending instructions to 917202000200 [2026-01-11 14:36:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:36:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:36:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05d1f9696e4141c1809d5fd8953a96b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGOUFBRkY1RDkwRTY0MEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGOUFBRkY1RDkwRTY0MEQwAA==\",\"timestamp\":\"1768122400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:42+05:30"} [2026-01-11 14:36:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGOUFBRkY1RDkwRTY0MEQwAA== [2026-01-11 14:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGOUFBRkY1RDkwRTY0MEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGOUFBRkY1RDkwRTY0MEQwAA==\",\"timestamp\":\"1768122400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:42+05:30"} [2026-01-11 14:36:43] [DEBUG] Ignoring event: delivered [2026-01-11 14:36:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:06:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2NjcxQzc0Mjg1MDY0NUY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2NjcxQzc0Mjg1MDY0NUY0AA==", "timestamp": "1768122405", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:36:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:36:47] [INFO] Sending instructions to 917202000200 [2026-01-11 14:36:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:36:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:36:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40fcd407aaca45f3bc75584f5a79cb7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2NjcxQzc0Mjg1MDY0NUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2NjcxQzc0Mjg1MDY0NUY0AA==\",\"timestamp\":\"1768122405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:47+05:30"} [2026-01-11 14:36:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2NjcxQzc0Mjg1MDY0NUY0AA== [2026-01-11 14:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2NjcxQzc0Mjg1MDY0NUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg2NjcxQzc0Mjg1MDY0NUY0AA==\",\"timestamp\":\"1768122405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:36:47+05:30"} [2026-01-11 14:36:47] [DEBUG] Ignoring event: delivered [2026-01-11 14:37:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:07:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QTQ3ODU4RUZFNEYxRkJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QTQ3ODU4RUZFNEYxRkJEAA==", "timestamp": "1768122441", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:37:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:37:23] [INFO] Sending instructions to 917202000200 [2026-01-11 14:37:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:37:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:37:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fae857fb77954b14bba11db5b225d5e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:37:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:37:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QTQ3ODU4RUZFNEYxRkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QTQ3ODU4RUZFNEYxRkJEAA==\",\"timestamp\":\"1768122441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:37:27+05:30"} [2026-01-11 14:37:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QTQ3ODU4RUZFNEYxRkJEAA== [2026-01-11 14:37:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:37:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QTQ3ODU4RUZFNEYxRkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QTQ3ODU4RUZFNEYxRkJEAA==\",\"timestamp\":\"1768122441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:37:27+05:30"} [2026-01-11 14:37:28] [DEBUG] Ignoring event: delivered [2026-01-11 14:37:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:07:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQ0UwRUZCOTREMDYyMjA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQ0UwRUZCOTREMDYyMjA3AA==", "timestamp": "1768122447", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:37:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:37:29] [INFO] Sending instructions to 917202000200 [2026-01-11 14:37:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:37:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:37:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b64ba66e9d574d5a946be5c8ee48762a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:37:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:37:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQ0UwRUZCOTREMDYyMjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQ0UwRUZCOTREMDYyMjA3AA==\",\"timestamp\":\"1768122447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:37:29+05:30"} [2026-01-11 14:37:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQ0UwRUZCOTREMDYyMjA3AA== [2026-01-11 14:37:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:37:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQ0UwRUZCOTREMDYyMjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YxQ0UwRUZCOTREMDYyMjA3AA==\",\"timestamp\":\"1768122447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:37:30+05:30"} [2026-01-11 14:37:30] [DEBUG] Ignoring event: delivered [2026-01-11 14:38:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:08:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBNEQwMjE1QjM0QTRFNTdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBNEQwMjE1QjM0QTRFNTdGAA==", "timestamp": "1768122483", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:38:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:38:05] [INFO] Sending instructions to 917202000200 [2026-01-11 14:38:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:38:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:38:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52631c7ea0f24aa1a12fb8ca7a7e6975", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:38:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBNEQwMjE1QjM0QTRFNTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBNEQwMjE1QjM0QTRFNTdGAA==\",\"timestamp\":\"1768122483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:38:05+05:30"} [2026-01-11 14:38:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBNEQwMjE1QjM0QTRFNTdGAA== [2026-01-11 14:38:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBNEQwMjE1QjM0QTRFNTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBNEQwMjE1QjM0QTRFNTdGAA==\",\"timestamp\":\"1768122483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:38:05+05:30"} [2026-01-11 14:38:05] [DEBUG] Ignoring event: delivered [2026-01-11 14:38:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:08:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4RTZFN0EwNEZCQzk2Mzc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4RTZFN0EwNEZCQzk2Mzc4AA==", "timestamp": "1768122488", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:38:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:38:10] [INFO] Sending instructions to 917202000200 [2026-01-11 14:38:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:38:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:38:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9951f760bbbd4f4ba1a83ea492a347da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:38:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4RTZFN0EwNEZCQzk2Mzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4RTZFN0EwNEZCQzk2Mzc4AA==\",\"timestamp\":\"1768122488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:38:10+05:30"} [2026-01-11 14:38:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4RTZFN0EwNEZCQzk2Mzc4AA== [2026-01-11 14:38:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4RTZFN0EwNEZCQzk2Mzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4RTZFN0EwNEZCQzk2Mzc4AA==\",\"timestamp\":\"1768122488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:38:10+05:30"} [2026-01-11 14:38:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:38:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:08:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QjM5NkM4MUQ3Q0ZFMjNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QjM5NkM4MUQ3Q0ZFMjNCAA==", "timestamp": "1768122493", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:38:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:38:15] [INFO] Sending instructions to 917202000200 [2026-01-11 14:38:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:38:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:38:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e77929f37f6484c8302d2434e457baf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:38:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QjM5NkM4MUQ3Q0ZFMjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QjM5NkM4MUQ3Q0ZFMjNCAA==\",\"timestamp\":\"1768122493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:38:15+05:30"} [2026-01-11 14:38:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QjM5NkM4MUQ3Q0ZFMjNCAA== [2026-01-11 14:38:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QjM5NkM4MUQ3Q0ZFMjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QjM5NkM4MUQ3Q0ZFMjNCAA==\",\"timestamp\":\"1768122493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:38:16+05:30"} [2026-01-11 14:38:16] [DEBUG] Ignoring event: delivered [2026-01-11 14:38:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:08:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDQjYxQjhDQURCQjhCOUQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDQjYxQjhDQURCQjhCOUQ2AA==", "timestamp": "1768122499", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:38:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:38:21] [INFO] Sending instructions to 917202000200 [2026-01-11 14:38:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:38:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:38:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff5ac291efbb4897b89ad7bed37be40c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:38:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDQjYxQjhDQURCQjhCOUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDQjYxQjhDQURCQjhCOUQ2AA==\",\"timestamp\":\"1768122499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:38:21+05:30"} [2026-01-11 14:38:21] [DEBUG] Ignoring event: delivered [2026-01-11 14:38:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDQjYxQjhDQURCQjhCOUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDQjYxQjhDQURCQjhCOUQ2AA==\",\"timestamp\":\"1768122499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:38:21+05:30"} [2026-01-11 14:38:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFDQjYxQjhDQURCQjhCOUQ2AA== [2026-01-11 14:38:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:08:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNDU0QUEyRjhGRUI5RUY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNDU0QUEyRjhGRUI5RUY4AA==", "timestamp": "1768122535", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:38:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:38:57] [INFO] Sending instructions to 917202000200 [2026-01-11 14:38:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:38:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:38:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18904261bf2b478595cfb93f61c83f99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:38:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNDU0QUEyRjhGRUI5RUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNDU0QUEyRjhGRUI5RUY4AA==\",\"timestamp\":\"1768122535\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:38:58+05:30"} [2026-01-11 14:38:58] [DEBUG] Ignoring event: delivered [2026-01-11 14:39:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:38:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNDU0QUEyRjhGRUI5RUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNDU0QUEyRjhGRUI5RUY4AA==\",\"timestamp\":\"1768122535\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:01+05:30"} [2026-01-11 14:39:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNDU0QUEyRjhGRUI5RUY4AA== [2026-01-11 14:39:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:09:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRDJCMzI1RjU1NUYwMjQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRDJCMzI1RjU1NUYwMjQyAA==", "timestamp": "1768122540", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:39:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:39:02] [INFO] Sending instructions to 917202000200 [2026-01-11 14:39:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:39:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:39:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec5c8862a0e24ae1a5f8d65c9603b5ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:39:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRDJCMzI1RjU1NUYwMjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRDJCMzI1RjU1NUYwMjQyAA==\",\"timestamp\":\"1768122540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:03+05:30"} [2026-01-11 14:39:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRDJCMzI1RjU1NUYwMjQyAA== [2026-01-11 14:39:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRDJCMzI1RjU1NUYwMjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGRDJCMzI1RjU1NUYwMjQyAA==\",\"timestamp\":\"1768122540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:03+05:30"} [2026-01-11 14:39:03] [DEBUG] Ignoring event: delivered [2026-01-11 14:39:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:09:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjkyRTQ2RjY1MzkxQjQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjkyRTQ2RjY1MzkxQjQxAA==", "timestamp": "1768122546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:39:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:39:07] [INFO] Sending instructions to 917202000200 [2026-01-11 14:39:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:39:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:39:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e7af7d52cd343bc8b041f960f372df6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:39:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjkyRTQ2RjY1MzkxQjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjkyRTQ2RjY1MzkxQjQxAA==\",\"timestamp\":\"1768122546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:11+05:30"} [2026-01-11 14:39:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjkyRTQ2RjY1MzkxQjQxAA== [2026-01-11 14:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjkyRTQ2RjY1MzkxQjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjkyRTQ2RjY1MzkxQjQxAA==\",\"timestamp\":\"1768122546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:11+05:30"} [2026-01-11 14:39:12] [DEBUG] Ignoring event: delivered [2026-01-11 14:39:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:09:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA4MDlFOUQ0NjdFRTFEOUU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA4MDlFOUQ0NjdFRTFEOUU0AA==", "timestamp": "1768122551", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:39:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:39:13] [INFO] Sending instructions to 917202000200 [2026-01-11 14:39:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:39:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:39:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d06cf162d76c40e7afcdb9870e1ab6dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:39:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA4MDlFOUQ0NjdFRTFEOUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA4MDlFOUQ0NjdFRTFEOUU0AA==\",\"timestamp\":\"1768122551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:13+05:30"} [2026-01-11 14:39:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA4MDlFOUQ0NjdFRTFEOUU0AA== [2026-01-11 14:39:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA4MDlFOUQ0NjdFRTFEOUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA4MDlFOUQ0NjdFRTFEOUU0AA==\",\"timestamp\":\"1768122551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:17+05:30"} [2026-01-11 14:39:17] [DEBUG] Ignoring event: delivered [2026-01-11 14:39:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:09:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMUU0MURCQTBGQzkwNEY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMUU0MURCQTBGQzkwNEY3AA==", "timestamp": "1768122556", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:39:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:39:18] [INFO] Sending instructions to 917202000200 [2026-01-11 14:39:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:39:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:39:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f5df06013b4496983fc92159c22ffd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:39:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMUU0MURCQTBGQzkwNEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMUU0MURCQTBGQzkwNEY3AA==\",\"timestamp\":\"1768122556\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:18+05:30"} [2026-01-11 14:39:19] [DEBUG] Ignoring event: delivered [2026-01-11 14:39:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMUU0MURCQTBGQzkwNEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMUU0MURCQTBGQzkwNEY3AA==\",\"timestamp\":\"1768122556\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:19+05:30"} [2026-01-11 14:39:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMUU0MURCQTBGQzkwNEY3AA== [2026-01-11 14:39:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:09:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5REE3NTBEODBBNkM5ODYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5REE3NTBEODBBNkM5ODYwAA==", "timestamp": "1768122562", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:39:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:39:23] [INFO] Sending instructions to 917202000200 [2026-01-11 14:39:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:39:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:39:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6484b57099c4422918b42a8be537147", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5REE3NTBEODBBNkM5ODYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5REE3NTBEODBBNkM5ODYwAA==\",\"timestamp\":\"1768122562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:24+05:30"} [2026-01-11 14:39:24] [DEBUG] Ignoring event: delivered [2026-01-11 14:39:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5REE3NTBEODBBNkM5ODYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5REE3NTBEODBBNkM5ODYwAA==\",\"timestamp\":\"1768122562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:27+05:30"} [2026-01-11 14:39:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5REE3NTBEODBBNkM5ODYwAA== [2026-01-11 14:39:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:09:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzMkRCNjc1Qjc1Mjg1NEFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzMkRCNjc1Qjc1Mjg1NEFGAA==", "timestamp": "1768122567", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:39:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:39:29] [INFO] Sending instructions to 917202000200 [2026-01-11 14:39:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:39:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:39:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a4b7c2cef7146509862362515d0f0fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:39:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzMkRCNjc1Qjc1Mjg1NEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzMkRCNjc1Qjc1Mjg1NEFGAA==\",\"timestamp\":\"1768122567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:30+05:30"} [2026-01-11 14:39:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzMkRCNjc1Qjc1Mjg1NEFGAA== [2026-01-11 14:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:39:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzMkRCNjc1Qjc1Mjg1NEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzMkRCNjc1Qjc1Mjg1NEFGAA==\",\"timestamp\":\"1768122567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:39:32+05:30"} [2026-01-11 14:39:33] [DEBUG] Ignoring event: delivered [2026-01-11 14:40:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:10:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5OUIwMEU1RjlBQ0JEQTVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5OUIwMEU1RjlBQ0JEQTVCAA==", "timestamp": "1768122603", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:40:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:40:05] [INFO] Sending instructions to 917202000200 [2026-01-11 14:40:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:40:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:40:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07157fd86d3c48ed8e22977b43705150", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5OUIwMEU1RjlBQ0JEQTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5OUIwMEU1RjlBQ0JEQTVCAA==\",\"timestamp\":\"1768122603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:05+05:30"} [2026-01-11 14:40:06] [DEBUG] Ignoring event: delivered [2026-01-11 14:40:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5OUIwMEU1RjlBQ0JEQTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5OUIwMEU1RjlBQ0JEQTVCAA==\",\"timestamp\":\"1768122603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:09+05:30"} [2026-01-11 14:40:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5OUIwMEU1RjlBQ0JEQTVCAA== [2026-01-11 14:40:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:10:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3M0M0NEJFMTUxRjA1Rjc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3M0M0NEJFMTUxRjA1Rjc5AA==", "timestamp": "1768122609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:40:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:40:11] [INFO] Sending instructions to 917202000200 [2026-01-11 14:40:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:40:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:40:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f36e996ce96a41019d00d5455c070bc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3M0M0NEJFMTUxRjA1Rjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3M0M0NEJFMTUxRjA1Rjc5AA==\",\"timestamp\":\"1768122609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:11+05:30"} [2026-01-11 14:40:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3M0M0NEJFMTUxRjA1Rjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3M0M0NEJFMTUxRjA1Rjc5AA==\",\"timestamp\":\"1768122609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:11+05:30"} [2026-01-11 14:40:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI3M0M0NEJFMTUxRjA1Rjc5AA== [2026-01-11 14:40:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:10:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1RkE0ODI3RTkwQzhFMDk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1RkE0ODI3RTkwQzhFMDk0AA==", "timestamp": "1768122645", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:40:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:40:47] [INFO] Sending instructions to 917202000200 [2026-01-11 14:40:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:40:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:40:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50e76107d8b74af6907cbd9ce6b1b928", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:40:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1RkE0ODI3RTkwQzhFMDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1RkE0ODI3RTkwQzhFMDk0AA==\",\"timestamp\":\"1768122645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:50+05:30"} [2026-01-11 14:40:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1RkE0ODI3RTkwQzhFMDk0AA== [2026-01-11 14:40:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:10:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJGRUFGMkNDOTlFMzEzQUE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJGRUFGMkNDOTlFMzEzQUE3AA==", "timestamp": "1768122650", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:40:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:40:52] [INFO] Sending instructions to 917202000200 [2026-01-11 14:40:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:40:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:40:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d32343fac3343429163a1ab7d19f18a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:40:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:10:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxNzAxQzk2OUM2RDlDN0NBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxNzAxQzk2OUM2RDlDN0NBAA==", "timestamp": "1768122656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:40:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:40:57] [INFO] Sending instructions to 917202000200 [2026-01-11 14:40:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:40:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJGRUFGMkNDOTlFMzEzQUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJGRUFGMkNDOTlFMzEzQUE3AA==\",\"timestamp\":\"1768122650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:57+05:30"} [2026-01-11 14:40:58] [DEBUG] Ignoring event: delivered [2026-01-11 14:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1RkE0ODI3RTkwQzhFMDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1RkE0ODI3RTkwQzhFMDk0AA==\",\"timestamp\":\"1768122645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:57+05:30"} [2026-01-11 14:40:58] [DEBUG] Ignoring event: delivered [2026-01-11 14:40:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f96cf0df9ea4ea5810034c55681c2ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJGRUFGMkNDOTlFMzEzQUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJGRUFGMkNDOTlFMzEzQUE3AA==\",\"timestamp\":\"1768122650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:57+05:30"} [2026-01-11 14:40:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJGRUFGMkNDOTlFMzEzQUE3AA== [2026-01-11 14:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxNzAxQzk2OUM2RDlDN0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxNzAxQzk2OUM2RDlDN0NBAA==\",\"timestamp\":\"1768122656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:57+05:30"} [2026-01-11 14:40:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxNzAxQzk2OUM2RDlDN0NBAA== [2026-01-11 14:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxNzAxQzk2OUM2RDlDN0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUxNzAxQzk2OUM2RDlDN0NBAA==\",\"timestamp\":\"1768122656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:40:57+05:30"} [2026-01-11 14:40:58] [DEBUG] Ignoring event: delivered [2026-01-11 14:41:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:11:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5RDI2Q0FFMzU2RTkzMUREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5RDI2Q0FFMzU2RTkzMUREAA==", "timestamp": "1768122692", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:41:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:41:33] [INFO] Sending instructions to 917202000200 [2026-01-11 14:41:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:41:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:41:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a57ce010c344da4abeb8e8a9e9ff7a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5RDI2Q0FFMzU2RTkzMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5RDI2Q0FFMzU2RTkzMUREAA==\",\"timestamp\":\"1768122692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:35+05:30"} [2026-01-11 14:41:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5RDI2Q0FFMzU2RTkzMUREAA== [2026-01-11 14:41:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:11:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2NkM1Q0YxMjlFNTk4NjVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2NkM1Q0YxMjlFNTk4NjVGAA==", "timestamp": "1768122697", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:41:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:41:39] [INFO] Sending instructions to 917202000200 [2026-01-11 14:41:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:41:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:41:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea200c2f97f846daa2c885c91d9fb60c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:41:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2NkM1Q0YxMjlFNTk4NjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2NkM1Q0YxMjlFNTk4NjVGAA==\",\"timestamp\":\"1768122697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:39+05:30"} [2026-01-11 14:41:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2NkM1Q0YxMjlFNTk4NjVGAA== [2026-01-11 14:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2NkM1Q0YxMjlFNTk4NjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2NkM1Q0YxMjlFNTk4NjVGAA==\",\"timestamp\":\"1768122697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:41+05:30"} [2026-01-11 14:41:42] [DEBUG] Ignoring event: delivered [2026-01-11 14:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5RDI2Q0FFMzU2RTkzMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5RDI2Q0FFMzU2RTkzMUREAA==\",\"timestamp\":\"1768122692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:41+05:30"} [2026-01-11 14:41:42] [DEBUG] Ignoring event: delivered [2026-01-11 14:41:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:11:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBRDQ5ODZFMjU0QTMyNTBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBRDQ5ODZFMjU0QTMyNTBDAA==", "timestamp": "1768122702", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:41:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:41:44] [INFO] Sending instructions to 917202000200 [2026-01-11 14:41:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:41:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:41:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c20df08027e43d09cba0f908978f5b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:41:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBRDQ5ODZFMjU0QTMyNTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBRDQ5ODZFMjU0QTMyNTBDAA==\",\"timestamp\":\"1768122702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:46+05:30"} [2026-01-11 14:41:46] [DEBUG] Ignoring event: delivered [2026-01-11 14:41:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:11:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyNUNGMDFCNEI5MUE0QzM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyNUNGMDFCNEI5MUE0QzM0AA==", "timestamp": "1768122707", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:41:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:41:49] [INFO] Sending instructions to 917202000200 [2026-01-11 14:41:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:41:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:41:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3742b34170a6459a849410c75e345ef7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyNUNGMDFCNEI5MUE0QzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyNUNGMDFCNEI5MUE0QzM0AA==\",\"timestamp\":\"1768122707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:51+05:30"} [2026-01-11 14:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyNUNGMDFCNEI5MUE0QzM0AA== [2026-01-11 14:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyNUNGMDFCNEI5MUE0QzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYyNUNGMDFCNEI5MUE0QzM0AA==\",\"timestamp\":\"1768122707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:51+05:30"} [2026-01-11 14:41:51] [DEBUG] Ignoring event: delivered [2026-01-11 14:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBRDQ5ODZFMjU0QTMyNTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBRDQ5ODZFMjU0QTMyNTBDAA==\",\"timestamp\":\"1768122702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:50+05:30"} [2026-01-11 14:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBRDQ5ODZFMjU0QTMyNTBDAA== [2026-01-11 14:41:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:11:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFCNkFFRTIwMEM4N0M1NkM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFCNkFFRTIwMEM4N0M1NkM0AA==", "timestamp": "1768122712", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:41:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:41:54] [INFO] Sending instructions to 917202000200 [2026-01-11 14:41:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:41:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:41:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "caeedc69b175404989472af751e69ac3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFCNkFFRTIwMEM4N0M1NkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFCNkFFRTIwMEM4N0M1NkM0AA==\",\"timestamp\":\"1768122712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:58+05:30"} [2026-01-11 14:41:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFCNkFFRTIwMEM4N0M1NkM0AA== [2026-01-11 14:41:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFCNkFFRTIwMEM4N0M1NkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFCNkFFRTIwMEM4N0M1NkM0AA==\",\"timestamp\":\"1768122712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:41:58+05:30"} [2026-01-11 14:41:59] [DEBUG] Ignoring event: delivered [2026-01-11 14:41:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:11:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTM5NkEwQUU5NkMzMUVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTM5NkEwQUU5NkMzMUVEAA==", "timestamp": "1768122718", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:41:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:41:59] [INFO] Sending instructions to 917202000200 [2026-01-11 14:41:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:41:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:42:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a9d369531fe4d45b5f978d48a4d8a8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:42:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTM5NkEwQUU5NkMzMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTM5NkEwQUU5NkMzMUVEAA==\",\"timestamp\":\"1768122718\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:42:01+05:30"} [2026-01-11 14:42:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTM5NkEwQUU5NkMzMUVEAA== [2026-01-11 14:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTM5NkEwQUU5NkMzMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFOTM5NkEwQUU5NkMzMUVEAA==\",\"timestamp\":\"1768122718\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:42:04+05:30"} [2026-01-11 14:42:05] [DEBUG] Ignoring event: delivered [2026-01-11 14:42:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:12:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4ODA3OTdGMTc5OTZFMEM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4ODA3OTdGMTc5OTZFMEM0AA==", "timestamp": "1768122723", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:42:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:42:05] [INFO] Sending instructions to 917202000200 [2026-01-11 14:42:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:42:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:42:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83201564849c4bd99133782c79296ccf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:42:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:42:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4ODA3OTdGMTc5OTZFMEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4ODA3OTdGMTc5OTZFMEM0AA==\",\"timestamp\":\"1768122723\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:42:07+05:30"} [2026-01-11 14:42:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4ODA3OTdGMTc5OTZFMEM0AA== [2026-01-11 14:42:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:42:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4ODA3OTdGMTc5OTZFMEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4ODA3OTdGMTc5OTZFMEM0AA==\",\"timestamp\":\"1768122723\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:42:10+05:30"} [2026-01-11 14:42:10] [DEBUG] Ignoring event: delivered [2026-01-11 14:42:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:12:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMEJCRjlCRTgyMTg0MjM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMEJCRjlCRTgyMTg0MjM5AA==", "timestamp": "1768122759", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:42:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:42:41] [INFO] Sending instructions to 917202000200 [2026-01-11 14:42:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:42:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:42:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e8b1ad4af9d49e3952784244e7a9268", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:42:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMEJCRjlCRTgyMTg0MjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMEJCRjlCRTgyMTg0MjM5AA==\",\"timestamp\":\"1768122759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:42:43+05:30"} [2026-01-11 14:42:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMEJCRjlCRTgyMTg0MjM5AA== [2026-01-11 14:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:42:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMEJCRjlCRTgyMTg0MjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREMEJCRjlCRTgyMTg0MjM5AA==\",\"timestamp\":\"1768122759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:42:43+05:30"} [2026-01-11 14:42:44] [DEBUG] Ignoring event: delivered [2026-01-11 14:42:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:12:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENTc3OTBBQzE0ODBBMjNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENTc3OTBBQzE0ODBBMjNBAA==", "timestamp": "1768122764", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:42:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:42:46] [INFO] Sending instructions to 917202000200 [2026-01-11 14:42:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:42:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:42:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eda0fce41e644221b5f2c57fd4944609", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:42:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:42:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENTc3OTBBQzE0ODBBMjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENTc3OTBBQzE0ODBBMjNBAA==\",\"timestamp\":\"1768122764\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:42:49+05:30"} [2026-01-11 14:42:50] [DEBUG] Ignoring event: delivered [2026-01-11 14:42:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:42:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENTc3OTBBQzE0ODBBMjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENTc3OTBBQzE0ODBBMjNBAA==\",\"timestamp\":\"1768122764\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:42:49+05:30"} [2026-01-11 14:42:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdENTc3OTBBQzE0ODBBMjNBAA== [2026-01-11 14:43:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:13:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxODJBQTAyRTc2QTJDQkQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxODJBQTAyRTc2QTJDQkQ2AA==", "timestamp": "1768122800", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:43:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:43:22] [INFO] Sending instructions to 917202000200 [2026-01-11 14:43:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:43:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:43:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70da896f7ce342219f01eb0a6598268e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:43:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:13:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCQTFGMjNEMDQ5ODUxNzQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCQTFGMjNEMDQ5ODUxNzQ4AA==", "timestamp": "1768122806", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:43:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:43:27] [INFO] Sending instructions to 917202000200 [2026-01-11 14:43:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:43:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:43:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:43:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxODJBQTAyRTc2QTJDQkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxODJBQTAyRTc2QTJDQkQ2AA==\",\"timestamp\":\"1768122800\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:43:26+05:30"} [2026-01-11 14:43:28] [DEBUG] Ignoring event: delivered [2026-01-11 14:43:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9dfe50a7da2c4d9b973b2a9ea7c386c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:43:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:43:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCQTFGMjNEMDQ5ODUxNzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCQTFGMjNEMDQ5ODUxNzQ4AA==\",\"timestamp\":\"1768122806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:43:27+05:30"} [2026-01-11 14:43:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCQTFGMjNEMDQ5ODUxNzQ4AA== [2026-01-11 14:43:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:43:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCQTFGMjNEMDQ5ODUxNzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCQTFGMjNEMDQ5ODUxNzQ4AA==\",\"timestamp\":\"1768122806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:43:27+05:30"} [2026-01-11 14:43:28] [DEBUG] Ignoring event: delivered [2026-01-11 14:43:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:43:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxODJBQTAyRTc2QTJDQkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxODJBQTAyRTc2QTJDQkQ2AA==\",\"timestamp\":\"1768122800\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:43:27+05:30"} [2026-01-11 14:43:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxODJBQTAyRTc2QTJDQkQ2AA== [2026-01-11 14:43:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:13:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBMThEMzk2MkYxQ0VENzBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBMThEMzk2MkYxQ0VENzBFAA==", "timestamp": "1768122811", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:43:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:43:33] [INFO] Sending instructions to 917202000200 [2026-01-11 14:43:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:43:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:43:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9502035065fa429b995a8a020596b7db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:43:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:43:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBMThEMzk2MkYxQ0VENzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBMThEMzk2MkYxQ0VENzBFAA==\",\"timestamp\":\"1768122811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:43:34+05:30"} [2026-01-11 14:43:34] [DEBUG] Ignoring event: delivered [2026-01-11 14:43:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:43:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBMThEMzk2MkYxQ0VENzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBMThEMzk2MkYxQ0VENzBFAA==\",\"timestamp\":\"1768122811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:43:34+05:30"} [2026-01-11 14:43:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBMThEMzk2MkYxQ0VENzBFAA== [2026-01-11 14:44:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:14:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJENkNBOTM1RUQ4QzI4MjkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJENkNBOTM1RUQ4QzI4MjkxAA==", "timestamp": "1768122847", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:44:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:44:09] [INFO] Sending instructions to 917202000200 [2026-01-11 14:44:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:44:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:44:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef73d74a66f249b9adf8e521858edf58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:44:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJENkNBOTM1RUQ4QzI4MjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJENkNBOTM1RUQ4QzI4MjkxAA==\",\"timestamp\":\"1768122847\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:12+05:30"} [2026-01-11 14:44:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJENkNBOTM1RUQ4QzI4MjkxAA== [2026-01-11 14:44:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:14:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MEFBMzc0N0MxMTE1REQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MEFBMzc0N0MxMTE1REQ2AA==", "timestamp": "1768122853", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:44:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:44:14] [INFO] Sending instructions to 917202000200 [2026-01-11 14:44:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:44:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:44:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57dc9529785b490984d0877d651247a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:44:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJENkNBOTM1RUQ4QzI4MjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJENkNBOTM1RUQ4QzI4MjkxAA==\",\"timestamp\":\"1768122847\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:14+05:30"} [2026-01-11 14:44:15] [DEBUG] Ignoring event: delivered [2026-01-11 14:44:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MEFBMzc0N0MxMTE1REQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MEFBMzc0N0MxMTE1REQ2AA==\",\"timestamp\":\"1768122853\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:18+05:30"} [2026-01-11 14:44:18] [DEBUG] Ignoring event: delivered [2026-01-11 14:44:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MEFBMzc0N0MxMTE1REQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MEFBMzc0N0MxMTE1REQ2AA==\",\"timestamp\":\"1768122853\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:18+05:30"} [2026-01-11 14:44:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MEFBMzc0N0MxMTE1REQ2AA== [2026-01-11 14:44:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:14:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDg1OTdDNEIwRkQxRjRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDg1OTdDNEIwRkQxRjRFAA==", "timestamp": "1768122858", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:44:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:44:20] [INFO] Sending instructions to 917202000200 [2026-01-11 14:44:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:44:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:44:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f97316712884a8184e660751ca2f3da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:44:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDg1OTdDNEIwRkQxRjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDg1OTdDNEIwRkQxRjRFAA==\",\"timestamp\":\"1768122858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:20+05:30"} [2026-01-11 14:44:20] [DEBUG] Ignoring event: delivered [2026-01-11 14:44:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDg1OTdDNEIwRkQxRjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDg1OTdDNEIwRkQxRjRFAA==\",\"timestamp\":\"1768122858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:20+05:30"} [2026-01-11 14:44:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNERDg1OTdDNEIwRkQxRjRFAA== [2026-01-11 14:44:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:14:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNzdCQzE3NDY2QjJDOEI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNzdCQzE3NDY2QjJDOEI3AA==", "timestamp": "1768122863", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:44:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:44:25] [INFO] Sending instructions to 917202000200 [2026-01-11 14:44:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:44:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:44:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "daf679a9993148e0a0810bb0cf321add", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:44:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNzdCQzE3NDY2QjJDOEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNzdCQzE3NDY2QjJDOEI3AA==\",\"timestamp\":\"1768122863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:29+05:30"} [2026-01-11 14:44:30] [DEBUG] Ignoring event: delivered [2026-01-11 14:44:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:14:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBQUU4QzBGQjE3MDQ5RjQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBQUU4QzBGQjE3MDQ5RjQ2AA==", "timestamp": "1768122869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:44:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:44:30] [INFO] Sending instructions to 917202000200 [2026-01-11 14:44:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:44:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:44:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f3b3d994b2c4081be6f3ec91db8ec2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBQUU4QzBGQjE3MDQ5RjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBQUU4QzBGQjE3MDQ5RjQ2AA==\",\"timestamp\":\"1768122869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:32+05:30"} [2026-01-11 14:44:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBQUU4QzBGQjE3MDQ5RjQ2AA== [2026-01-11 14:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBQUU4QzBGQjE3MDQ5RjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBQUU4QzBGQjE3MDQ5RjQ2AA==\",\"timestamp\":\"1768122869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:32+05:30"} [2026-01-11 14:44:33] [DEBUG] Ignoring event: delivered [2026-01-11 14:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNzdCQzE3NDY2QjJDOEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNzdCQzE3NDY2QjJDOEI3AA==\",\"timestamp\":\"1768122863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:32+05:30"} [2026-01-11 14:44:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIyNzdCQzE3NDY2QjJDOEI3AA== [2026-01-11 14:44:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:14:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDRkUwNEEzODc4ODI4NEMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDRkUwNEEzODc4ODI4NEMxAA==", "timestamp": "1768122875", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:44:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:44:36] [INFO] Sending instructions to 917202000200 [2026-01-11 14:44:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:44:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:44:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40244cce3016448e97818f2cee8d0785", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDRkUwNEEzODc4ODI4NEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDRkUwNEEzODc4ODI4NEMxAA==\",\"timestamp\":\"1768122875\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:38+05:30"} [2026-01-11 14:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDRkUwNEEzODc4ODI4NEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDRkUwNEEzODc4ODI4NEMxAA==\",\"timestamp\":\"1768122875\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:38+05:30"} [2026-01-11 14:44:39] [DEBUG] Ignoring event: delivered [2026-01-11 14:44:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhDRkUwNEEzODc4ODI4NEMxAA== [2026-01-11 14:44:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:14:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1MTc5MzE0QjNCM0U4MDA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1MTc5MzE0QjNCM0U4MDA1AA==", "timestamp": "1768122880", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:44:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:44:42] [INFO] Sending instructions to 917202000200 [2026-01-11 14:44:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:44:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:44:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "babab12e70324bdb941caf3163e5b683", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:44:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1MTc5MzE0QjNCM0U4MDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1MTc5MzE0QjNCM0U4MDA1AA==\",\"timestamp\":\"1768122880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:45+05:30"} [2026-01-11 14:44:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1MTc5MzE0QjNCM0U4MDA1AA== [2026-01-11 14:44:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:14:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q5Qjk1ODdEREREMDk3NUYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q5Qjk1ODdEREREMDk3NUYzAA==", "timestamp": "1768122886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:44:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:44:47] [INFO] Sending instructions to 917202000200 [2026-01-11 14:44:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:44:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:44:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30ba294cfa434adfac3439fc4dbdf6c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q5Qjk1ODdEREREMDk3NUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q5Qjk1ODdEREREMDk3NUYzAA==\",\"timestamp\":\"1768122886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:49+05:30"} [2026-01-11 14:44:50] [DEBUG] Ignoring event: delivered [2026-01-11 14:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1MTc5MzE0QjNCM0U4MDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1MTc5MzE0QjNCM0U4MDA1AA==\",\"timestamp\":\"1768122880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:49+05:30"} [2026-01-11 14:44:50] [DEBUG] Ignoring event: delivered [2026-01-11 14:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:44:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q5Qjk1ODdEREREMDk3NUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q5Qjk1ODdEREREMDk3NUYzAA==\",\"timestamp\":\"1768122886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:44:49+05:30"} [2026-01-11 14:44:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q5Qjk1ODdEREREMDk3NUYzAA== [2026-01-11 14:45:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:15:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzIyMjIxRTcxRkY5QTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzIyMjIxRTcxRkY5QTYxAA==", "timestamp": "1768122922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:45:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:45:25] [INFO] Sending instructions to 917202000200 [2026-01-11 14:45:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:45:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:45:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0821d38465464f05b8c6762912590f2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:45:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:45:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzIyMjIxRTcxRkY5QTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzIyMjIxRTcxRkY5QTYxAA==\",\"timestamp\":\"1768122922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:45:27+05:30"} [2026-01-11 14:45:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzIyMjIxRTcxRkY5QTYxAA== [2026-01-11 14:45:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:45:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzIyMjIxRTcxRkY5QTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDNzIyMjIxRTcxRkY5QTYxAA==\",\"timestamp\":\"1768122922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:45:27+05:30"} [2026-01-11 14:45:28] [DEBUG] Ignoring event: delivered [2026-01-11 14:45:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:15:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNEQyMDM3MDYzRDc2QTNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNEQyMDM3MDYzRDc2QTNDAA==", "timestamp": "1768122928", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:45:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:45:31] [INFO] Sending instructions to 917202000200 [2026-01-11 14:45:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:45:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:45:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f0c0d43501d4dcab86ad9c141d9493b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:45:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:45:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNEQyMDM3MDYzRDc2QTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNEQyMDM3MDYzRDc2QTNDAA==\",\"timestamp\":\"1768122928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:45:34+05:30"} [2026-01-11 14:45:34] [DEBUG] Ignoring event: delivered [2026-01-11 14:45:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:45:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNEQyMDM3MDYzRDc2QTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNEQyMDM3MDYzRDc2QTNDAA==\",\"timestamp\":\"1768122928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:45:34+05:30"} [2026-01-11 14:45:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNEQyMDM3MDYzRDc2QTNDAA== [2026-01-11 14:46:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:16:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI2Q0Y5NUQ0RjRFNjE2OUJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI2Q0Y5NUQ0RjRFNjE2OUJCAA==", "timestamp": "1768122967", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:46:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:46:08] [INFO] Sending instructions to 917202000200 [2026-01-11 14:46:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:46:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:46:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cdee85077b004cfca4db35329f65a780", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:46:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:46:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI2Q0Y5NUQ0RjRFNjE2OUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI2Q0Y5NUQ0RjRFNjE2OUJCAA==\",\"timestamp\":\"1768122967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:46:10+05:30"} [2026-01-11 14:46:10] [DEBUG] Ignoring event: delivered [2026-01-11 14:46:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:46:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI2Q0Y5NUQ0RjRFNjE2OUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI2Q0Y5NUQ0RjRFNjE2OUJCAA==\",\"timestamp\":\"1768122967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:46:12+05:30"} [2026-01-11 14:46:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI2Q0Y5NUQ0RjRFNjE2OUJCAA== [2026-01-11 14:46:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:16:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDNjk1NzBGM0JCNTVCMDg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDNjk1NzBGM0JCNTVCMDg2AA==", "timestamp": "1768122973", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:46:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:46:15] [INFO] Sending instructions to 917202000200 [2026-01-11 14:46:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:46:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:46:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec97d671f5ed4a529e9777335c9221c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:46:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDNjk1NzBGM0JCNTVCMDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDNjk1NzBGM0JCNTVCMDg2AA==\",\"timestamp\":\"1768122973\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:46:17+05:30"} [2026-01-11 14:46:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDNjk1NzBGM0JCNTVCMDg2AA== [2026-01-11 14:46:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:46:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDNjk1NzBGM0JCNTVCMDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDNjk1NzBGM0JCNTVCMDg2AA==\",\"timestamp\":\"1768122973\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:46:17+05:30"} [2026-01-11 14:46:18] [DEBUG] Ignoring event: delivered [2026-01-11 14:46:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:16:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUyQTlBMUU5RkMwMjk4NjRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUyQTlBMUU5RkMwMjk4NjRCAA==", "timestamp": "1768122978", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:46:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:46:20] [INFO] Sending instructions to 917202000200 [2026-01-11 14:46:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:46:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:46:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca202322103f49058623bac51c15d4c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:46:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:46:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUyQTlBMUU5RkMwMjk4NjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUyQTlBMUU5RkMwMjk4NjRCAA==\",\"timestamp\":\"1768122978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:46:22+05:30"} [2026-01-11 14:46:23] [DEBUG] Ignoring event: delivered [2026-01-11 14:46:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:16:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1NEVBMzhGNjMzREY0Q0Q0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1NEVBMzhGNjMzREY0Q0Q0AA==", "timestamp": "1768122984", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:46:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:46:26] [INFO] Sending instructions to 917202000200 [2026-01-11 14:46:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:46:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:46:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUyQTlBMUU5RkMwMjk4NjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUyQTlBMUU5RkMwMjk4NjRCAA==\",\"timestamp\":\"1768122978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:46:26+05:30"} [2026-01-11 14:46:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUyQTlBMUU5RkMwMjk4NjRCAA== [2026-01-11 14:46:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05d5fd43a10740c0b659c31d4dd27233", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:46:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1NEVBMzhGNjMzREY0Q0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1NEVBMzhGNjMzREY0Q0Q0AA==\",\"timestamp\":\"1768122984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:46:27+05:30"} [2026-01-11 14:46:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1NEVBMzhGNjMzREY0Q0Q0AA== [2026-01-11 14:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:46:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1NEVBMzhGNjMzREY0Q0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1NEVBMzhGNjMzREY0Q0Q0AA==\",\"timestamp\":\"1768122984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:46:27+05:30"} [2026-01-11 14:46:27] [DEBUG] Ignoring event: delivered [2026-01-11 14:47:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:17:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGQzUxQkU2NUY3M0VGNkNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGQzUxQkU2NUY3M0VGNkNCAA==", "timestamp": "1768123022", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:47:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:47:04] [INFO] Sending instructions to 917202000200 [2026-01-11 14:47:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:47:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:47:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "302a121ee6ec462e9c1813f560f617ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:47:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGQzUxQkU2NUY3M0VGNkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGQzUxQkU2NUY3M0VGNkNCAA==\",\"timestamp\":\"1768123022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:04+05:30"} [2026-01-11 14:47:05] [DEBUG] Ignoring event: delivered [2026-01-11 14:47:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGQzUxQkU2NUY3M0VGNkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGQzUxQkU2NUY3M0VGNkNCAA==\",\"timestamp\":\"1768123022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:04+05:30"} [2026-01-11 14:47:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGQzUxQkU2NUY3M0VGNkNCAA== [2026-01-11 14:47:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:17:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNzYwRjYxRjM1RDAwNDAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNzYwRjYxRjM1RDAwNDAzAA==", "timestamp": "1768123027", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:47:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:47:09] [INFO] Sending instructions to 917202000200 [2026-01-11 14:47:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:47:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:47:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3b69e0e949e41f09ec54359fba6f6b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:47:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNzYwRjYxRjM1RDAwNDAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNzYwRjYxRjM1RDAwNDAzAA==\",\"timestamp\":\"1768123027\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:10+05:30"} [2026-01-11 14:47:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNzYwRjYxRjM1RDAwNDAzAA== [2026-01-11 14:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNzYwRjYxRjM1RDAwNDAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCNzYwRjYxRjM1RDAwNDAzAA==\",\"timestamp\":\"1768123027\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:13+05:30"} [2026-01-11 14:47:14] [DEBUG] Ignoring event: delivered [2026-01-11 14:47:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:17:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUzMzZDOThGNjM4MTYyMzY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUzMzZDOThGNjM4MTYyMzY2AA==", "timestamp": "1768123033", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:47:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:47:15] [INFO] Sending instructions to 917202000200 [2026-01-11 14:47:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:47:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:47:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "beffcf783bf9419082a2492356475e3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUzMzZDOThGNjM4MTYyMzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUzMzZDOThGNjM4MTYyMzY2AA==\",\"timestamp\":\"1768123033\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:18+05:30"} [2026-01-11 14:47:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUzMzZDOThGNjM4MTYyMzY2AA== [2026-01-11 14:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUzMzZDOThGNjM4MTYyMzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUzMzZDOThGNjM4MTYyMzY2AA==\",\"timestamp\":\"1768123033\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:18+05:30"} [2026-01-11 14:47:18] [DEBUG] Ignoring event: delivered [2026-01-11 14:47:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:17:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREOTQ4QUJGNzYxRDE3NzFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREOTQ4QUJGNzYxRDE3NzFGAA==", "timestamp": "1768123070", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:47:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:47:51] [INFO] Sending instructions to 917202000200 [2026-01-11 14:47:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:47:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:47:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8493754d19e4bb5ba592e063319e378", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:47:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREOTQ4QUJGNzYxRDE3NzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREOTQ4QUJGNzYxRDE3NzFGAA==\",\"timestamp\":\"1768123070\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:53+05:30"} [2026-01-11 14:47:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREOTQ4QUJGNzYxRDE3NzFGAA== [2026-01-11 14:47:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREOTQ4QUJGNzYxRDE3NzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREOTQ4QUJGNzYxRDE3NzFGAA==\",\"timestamp\":\"1768123070\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:53+05:30"} [2026-01-11 14:47:54] [DEBUG] Ignoring event: delivered [2026-01-11 14:47:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:17:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQUZFMDkwQzEzMDk3NUU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQUZFMDkwQzEzMDk3NUU4AA==", "timestamp": "1768123075", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:47:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:47:57] [INFO] Sending instructions to 917202000200 [2026-01-11 14:47:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:47:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:47:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a344ac2fba94b0ba1e0730d37651df2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQUZFMDkwQzEzMDk3NUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQUZFMDkwQzEzMDk3NUU4AA==\",\"timestamp\":\"1768123075\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:59+05:30"} [2026-01-11 14:48:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQUZFMDkwQzEzMDk3NUU4AA== [2026-01-11 14:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:47:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQUZFMDkwQzEzMDk3NUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQUZFMDkwQzEzMDk3NUU4AA==\",\"timestamp\":\"1768123075\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:47:59+05:30"} [2026-01-11 14:48:00] [DEBUG] Ignoring event: delivered [2026-01-11 14:48:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:18:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0MDg0MDVCNDdDOTM0NEYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0MDg0MDVCNDdDOTM0NEYyAA==", "timestamp": "1768123081", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:48:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:48:02] [INFO] Sending instructions to 917202000200 [2026-01-11 14:48:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:48:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:48:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "384f3b33b6d94b89b49bde374f6062a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:48:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0MDg0MDVCNDdDOTM0NEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0MDg0MDVCNDdDOTM0NEYyAA==\",\"timestamp\":\"1768123081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:48:03+05:30"} [2026-01-11 14:48:03] [DEBUG] Ignoring event: delivered [2026-01-11 14:48:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0MDg0MDVCNDdDOTM0NEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0MDg0MDVCNDdDOTM0NEYyAA==\",\"timestamp\":\"1768123081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:48:03+05:30"} [2026-01-11 14:48:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0MDg0MDVCNDdDOTM0NEYyAA== [2026-01-11 14:48:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:18:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5NkY1NDcyNTYyQTBCRDQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5NkY1NDcyNTYyQTBCRDQxAA==", "timestamp": "1768123117", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:48:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:48:38] [INFO] Sending instructions to 917202000200 [2026-01-11 14:48:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:48:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:48:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a8c15948481483ba85c83dc31f2cb3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:48:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5NkY1NDcyNTYyQTBCRDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5NkY1NDcyNTYyQTBCRDQxAA==\",\"timestamp\":\"1768123117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:48:39+05:30"} [2026-01-11 14:48:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5NkY1NDcyNTYyQTBCRDQxAA== [2026-01-11 14:48:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5NkY1NDcyNTYyQTBCRDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5NkY1NDcyNTYyQTBCRDQxAA==\",\"timestamp\":\"1768123117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:48:43+05:30"} [2026-01-11 14:48:44] [DEBUG] Ignoring event: delivered [2026-01-11 14:48:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:18:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCN0ZCOTVGQkM4NDI3QTU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCN0ZCOTVGQkM4NDI3QTU2AA==", "timestamp": "1768123122", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:48:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:48:44] [INFO] Sending instructions to 917202000200 [2026-01-11 14:48:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:48:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:48:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edb918ad94a74afd8a8481e2f2d02601", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:48:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCN0ZCOTVGQkM4NDI3QTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCN0ZCOTVGQkM4NDI3QTU2AA==\",\"timestamp\":\"1768123122\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:48:46+05:30"} [2026-01-11 14:48:47] [DEBUG] Ignoring event: delivered [2026-01-11 14:48:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:18:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNBNUFEMUMyN0UzMUU0NUExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNBNUFEMUMyN0UzMUU0NUExAA==", "timestamp": "1768123128", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:48:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:48:50] [INFO] Sending instructions to 917202000200 [2026-01-11 14:48:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:48:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:48:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2075c0ce62594c689d768dca3042a3bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:48:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCN0ZCOTVGQkM4NDI3QTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCN0ZCOTVGQkM4NDI3QTU2AA==\",\"timestamp\":\"1768123122\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:48:50+05:30"} [2026-01-11 14:48:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCN0ZCOTVGQkM4NDI3QTU2AA== [2026-01-11 14:48:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNBNUFEMUMyN0UzMUU0NUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNBNUFEMUMyN0UzMUU0NUExAA==\",\"timestamp\":\"1768123128\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:48:53+05:30"} [2026-01-11 14:48:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNBNUFEMUMyN0UzMUU0NUExAA== [2026-01-11 14:48:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNBNUFEMUMyN0UzMUU0NUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNBNUFEMUMyN0UzMUU0NUExAA==\",\"timestamp\":\"1768123128\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:48:53+05:30"} [2026-01-11 14:48:54] [DEBUG] Ignoring event: delivered [2026-01-11 14:48:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:18:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFMThCMkMyNEQzRDE2RjBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFMThCMkMyNEQzRDE2RjBBAA==", "timestamp": "1768123134", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:48:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:48:56] [INFO] Sending instructions to 917202000200 [2026-01-11 14:48:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:48:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:48:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "625312630262419b863e59b977dfcd50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:48:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFMThCMkMyNEQzRDE2RjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFMThCMkMyNEQzRDE2RjBBAA==\",\"timestamp\":\"1768123134\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:48:56+05:30"} [2026-01-11 14:48:57] [DEBUG] Ignoring event: delivered [2026-01-11 14:49:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:48:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFMThCMkMyNEQzRDE2RjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFMThCMkMyNEQzRDE2RjBBAA==\",\"timestamp\":\"1768123134\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:00+05:30"} [2026-01-11 14:49:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFMThCMkMyNEQzRDE2RjBBAA== [2026-01-11 14:49:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:19:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNDAyRDE3OTdCNkY5RkZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNDAyRDE3OTdCNkY5RkZFAA==", "timestamp": "1768123170", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:49:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:49:32] [INFO] Sending instructions to 917202000200 [2026-01-11 14:49:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:49:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:49:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b47ed22c7e89411dbf49499c655ebc13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNDAyRDE3OTdCNkY5RkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNDAyRDE3OTdCNkY5RkZFAA==\",\"timestamp\":\"1768123170\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:35+05:30"} [2026-01-11 14:49:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNDAyRDE3OTdCNkY5RkZFAA== [2026-01-11 14:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNDAyRDE3OTdCNkY5RkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNDAyRDE3OTdCNkY5RkZFAA==\",\"timestamp\":\"1768123170\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:35+05:30"} [2026-01-11 14:49:35] [DEBUG] Ignoring event: delivered [2026-01-11 14:49:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:19:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMzQ2MzE3REE1MjhBM0FFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMzQ2MzE3REE1MjhBM0FFAA==", "timestamp": "1768123175", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:49:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:49:37] [INFO] Sending instructions to 917202000200 [2026-01-11 14:49:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:49:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:49:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "108fb260b8ff42d5b8c0a50131b5eacf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:49:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMzQ2MzE3REE1MjhBM0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMzQ2MzE3REE1MjhBM0FFAA==\",\"timestamp\":\"1768123175\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:37+05:30"} [2026-01-11 14:49:38] [DEBUG] Ignoring event: delivered [2026-01-11 14:49:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMzQ2MzE3REE1MjhBM0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMzQ2MzE3REE1MjhBM0FFAA==\",\"timestamp\":\"1768123175\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:37+05:30"} [2026-01-11 14:49:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMzQ2MzE3REE1MjhBM0FFAA== [2026-01-11 14:49:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:19:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjQyRjk3NzQ2RUVBRTgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjQyRjk3NzQ2RUVBRTgzAA==", "timestamp": "1768123180", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:49:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:49:42] [INFO] Sending instructions to 917202000200 [2026-01-11 14:49:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:49:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:49:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b60e611472b145959803ec9ee9bda43d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:49:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjQyRjk3NzQ2RUVBRTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjQyRjk3NzQ2RUVBRTgzAA==\",\"timestamp\":\"1768123180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:43+05:30"} [2026-01-11 14:49:44] [DEBUG] Ignoring event: delivered [2026-01-11 14:49:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjQyRjk3NzQ2RUVBRTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjQyRjk3NzQ2RUVBRTgzAA==\",\"timestamp\":\"1768123180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:43+05:30"} [2026-01-11 14:49:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0MjQyRjk3NzQ2RUVBRTgzAA== [2026-01-11 14:49:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:19:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5RTQ4OTM4QjgwRDYxOEFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5RTQ4OTM4QjgwRDYxOEFGAA==", "timestamp": "1768123186", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:49:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:49:47] [INFO] Sending instructions to 917202000200 [2026-01-11 14:49:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:49:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:49:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cce7d6bb51d4927a0704b9fb31c715b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:49:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5RTQ4OTM4QjgwRDYxOEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5RTQ4OTM4QjgwRDYxOEFGAA==\",\"timestamp\":\"1768123186\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:48+05:30"} [2026-01-11 14:49:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5RTQ4OTM4QjgwRDYxOEFGAA== [2026-01-11 14:49:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5RTQ4OTM4QjgwRDYxOEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5RTQ4OTM4QjgwRDYxOEFGAA==\",\"timestamp\":\"1768123186\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:48+05:30"} [2026-01-11 14:49:49] [DEBUG] Ignoring event: delivered [2026-01-11 14:49:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:19:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxODdFNUVCMDIzNDNBNjY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxODdFNUVCMDIzNDNBNjY1AA==", "timestamp": "1768123191", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:49:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:49:53] [INFO] Sending instructions to 917202000200 [2026-01-11 14:49:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:49:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:49:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a5999ba7ce341c0b81e35f834183b0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxODdFNUVCMDIzNDNBNjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxODdFNUVCMDIzNDNBNjY1AA==\",\"timestamp\":\"1768123191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:55+05:30"} [2026-01-11 14:49:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxODdFNUVCMDIzNDNBNjY1AA== [2026-01-11 14:50:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:49:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxODdFNUVCMDIzNDNBNjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxODdFNUVCMDIzNDNBNjY1AA==\",\"timestamp\":\"1768123191\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:49:59+05:30"} [2026-01-11 14:50:00] [DEBUG] Ignoring event: delivered [2026-01-11 14:50:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:20:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFDOTc1MUEwQTEyREQ3MTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFDOTc1MUEwQTEyREQ3MTBFAA==", "timestamp": "1768123227", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:50:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:50:29] [INFO] Sending instructions to 917202000200 [2026-01-11 14:50:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:50:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:50:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0dd65dfa3934ceda546c3abe82deb87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:50:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:50:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFDOTc1MUEwQTEyREQ3MTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFDOTc1MUEwQTEyREQ3MTBFAA==\",\"timestamp\":\"1768123227\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:50:31+05:30"} [2026-01-11 14:50:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFDOTc1MUEwQTEyREQ3MTBFAA== [2026-01-11 14:50:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:50:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFDOTc1MUEwQTEyREQ3MTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFDOTc1MUEwQTEyREQ3MTBFAA==\",\"timestamp\":\"1768123227\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:50:31+05:30"} [2026-01-11 14:50:32] [DEBUG] Ignoring event: delivered [2026-01-11 14:50:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:20:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJBREI1NUEwODQ1QjhCRTY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJBREI1NUEwODQ1QjhCRTY2AA==", "timestamp": "1768123233", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:50:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:50:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:50:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:50:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:50:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a67c22b6b2fc41c5b83b0125b1790da8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:50:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:50:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJBREI1NUEwODQ1QjhCRTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJBREI1NUEwODQ1QjhCRTY2AA==\",\"timestamp\":\"1768123233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:50:36+05:30"} [2026-01-11 14:50:36] [DEBUG] Ignoring event: delivered [2026-01-11 14:50:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:50:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJBREI1NUEwODQ1QjhCRTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJBREI1NUEwODQ1QjhCRTY2AA==\",\"timestamp\":\"1768123233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:50:36+05:30"} [2026-01-11 14:50:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJBREI1NUEwODQ1QjhCRTY2AA== [2026-01-11 14:50:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:20:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5OEM1OUU1MzMyMzdGQzJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5OEM1OUU1MzMyMzdGQzJBAA==", "timestamp": "1768123238", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:50:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:50:40] [INFO] Sending instructions to 917202000200 [2026-01-11 14:50:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:50:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:50:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c88be808fd04c4698ec031d290980a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:50:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:50:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5OEM1OUU1MzMyMzdGQzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5OEM1OUU1MzMyMzdGQzJBAA==\",\"timestamp\":\"1768123238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:50:40+05:30"} [2026-01-11 14:50:41] [DEBUG] Ignoring event: delivered [2026-01-11 14:50:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:50:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5OEM1OUU1MzMyMzdGQzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5OEM1OUU1MzMyMzdGQzJBAA==\",\"timestamp\":\"1768123238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:50:42+05:30"} [2026-01-11 14:50:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE5OEM1OUU1MzMyMzdGQzJBAA== [2026-01-11 14:51:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:21:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRDU2NThFNkI4MTZGQ0ZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRDU2NThFNkI4MTZGQ0ZBAA==", "timestamp": "1768123274", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:51:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:51:16] [INFO] Sending instructions to 917202000200 [2026-01-11 14:51:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:51:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:51:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de93ae68d7774e378795e842c33be220", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:51:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:51:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRDU2NThFNkI4MTZGQ0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRDU2NThFNkI4MTZGQ0ZBAA==\",\"timestamp\":\"1768123274\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:51:18+05:30"} [2026-01-11 14:51:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRDU2NThFNkI4MTZGQ0ZBAA== [2026-01-11 14:51:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:51:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRDU2NThFNkI4MTZGQ0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyRDU2NThFNkI4MTZGQ0ZBAA==\",\"timestamp\":\"1768123274\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:51:18+05:30"} [2026-01-11 14:51:19] [DEBUG] Ignoring event: delivered [2026-01-11 14:51:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:21:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzMzU1OEY4Q0NENEIzRkYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzMzU1OEY4Q0NENEIzRkYwAA==", "timestamp": "1768123279", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:51:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:51:21] [INFO] Sending instructions to 917202000200 [2026-01-11 14:51:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:51:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:51:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4be1e3a140a843c98ee33f44b288ff80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:51:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:51:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzMzU1OEY4Q0NENEIzRkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzMzU1OEY4Q0NENEIzRkYwAA==\",\"timestamp\":\"1768123279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:51:21+05:30"} [2026-01-11 14:51:22] [DEBUG] Ignoring event: delivered [2026-01-11 14:51:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:51:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzMzU1OEY4Q0NENEIzRkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzMzU1OEY4Q0NENEIzRkYwAA==\",\"timestamp\":\"1768123279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:51:25+05:30"} [2026-01-11 14:51:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzMzU1OEY4Q0NENEIzRkYwAA== [2026-01-11 14:51:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:21:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNkREQzA0QUVERDc4RkJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNkREQzA0QUVERDc4RkJCAA==", "timestamp": "1768123285", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:51:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:51:27] [INFO] Sending instructions to 917202000200 [2026-01-11 14:51:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:51:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:51:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5149513f5f874f4ea8b60707648c4157", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:51:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNkREQzA0QUVERDc4RkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNkREQzA0QUVERDc4RkJCAA==\",\"timestamp\":\"1768123285\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:51:28+05:30"} [2026-01-11 14:51:29] [DEBUG] Ignoring event: delivered [2026-01-11 14:51:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNkREQzA0QUVERDc4RkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNkREQzA0QUVERDc4RkJCAA==\",\"timestamp\":\"1768123285\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:51:29+05:30"} [2026-01-11 14:51:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNkREQzA0QUVERDc4RkJCAA== [2026-01-11 14:51:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:21:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RTQxMzQ5MjU5RTlCMkJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RTQxMzQ5MjU5RTlCMkJCAA==", "timestamp": "1768123290", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:51:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:51:32] [INFO] Sending instructions to 917202000200 [2026-01-11 14:51:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:51:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:51:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fe2b4caf3c543489b8675c02f769ed1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:51:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RTQxMzQ5MjU5RTlCMkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RTQxMzQ5MjU5RTlCMkJCAA==\",\"timestamp\":\"1768123290\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:51:32+05:30"} [2026-01-11 14:51:33] [DEBUG] Ignoring event: delivered [2026-01-11 14:51:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RTQxMzQ5MjU5RTlCMkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RTQxMzQ5MjU5RTlCMkJCAA==\",\"timestamp\":\"1768123290\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:51:35+05:30"} [2026-01-11 14:51:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RTQxMzQ5MjU5RTlCMkJCAA== [2026-01-11 14:52:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:22:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwNDI5REZEMzA3OTEyNDhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwNDI5REZEMzA3OTEyNDhEAA==", "timestamp": "1768123326", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:52:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:52:08] [INFO] Sending instructions to 917202000200 [2026-01-11 14:52:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:52:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:52:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b3f6a3ab8194c6f8deeca466716c395", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:52:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwNDI5REZEMzA3OTEyNDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwNDI5REZEMzA3OTEyNDhEAA==\",\"timestamp\":\"1768123326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:11+05:30"} [2026-01-11 14:52:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwNDI5REZEMzA3OTEyNDhEAA== [2026-01-11 14:52:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwNDI5REZEMzA3OTEyNDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwNDI5REZEMzA3OTEyNDhEAA==\",\"timestamp\":\"1768123326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:12+05:30"} [2026-01-11 14:52:13] [DEBUG] Ignoring event: delivered [2026-01-11 14:52:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:22:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YxNkMxMUU2OUMyMTA3Qzk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YxNkMxMUU2OUMyMTA3Qzk0AA==", "timestamp": "1768123332", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:52:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:52:14] [INFO] Sending instructions to 917202000200 [2026-01-11 14:52:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:52:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:52:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54654e5cae7243049fd9d469ceb1a381", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:52:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YxNkMxMUU2OUMyMTA3Qzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YxNkMxMUU2OUMyMTA3Qzk0AA==\",\"timestamp\":\"1768123332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:15+05:30"} [2026-01-11 14:52:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YxNkMxMUU2OUMyMTA3Qzk0AA== [2026-01-11 14:52:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:22:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxNDczOTk1RDlEMDZDMDQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxNDczOTk1RDlEMDZDMDQwAA==", "timestamp": "1768123337", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:52:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:52:19] [INFO] Sending instructions to 917202000200 [2026-01-11 14:52:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:52:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:52:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3af4434eb734da6b42e491f3e381ff7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:52:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YxNkMxMUU2OUMyMTA3Qzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YxNkMxMUU2OUMyMTA3Qzk0AA==\",\"timestamp\":\"1768123332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:20+05:30"} [2026-01-11 14:52:21] [DEBUG] Ignoring event: delivered [2026-01-11 14:52:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxNDczOTk1RDlEMDZDMDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxNDczOTk1RDlEMDZDMDQwAA==\",\"timestamp\":\"1768123337\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:20+05:30"} [2026-01-11 14:52:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxNDczOTk1RDlEMDZDMDQwAA== [2026-01-11 14:52:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:22:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NkZBRUVEMEFFRDMzQTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NkZBRUVEMEFFRDMzQTE4AA==", "timestamp": "1768123343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:52:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:52:24] [INFO] Sending instructions to 917202000200 [2026-01-11 14:52:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:52:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:52:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88269fe3a00f4e70ad2a0c430d64ac8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:52:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxNDczOTk1RDlEMDZDMDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxNDczOTk1RDlEMDZDMDQwAA==\",\"timestamp\":\"1768123337\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:25+05:30"} [2026-01-11 14:52:26] [DEBUG] Ignoring event: delivered [2026-01-11 14:52:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NkZBRUVEMEFFRDMzQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NkZBRUVEMEFFRDMzQTE4AA==\",\"timestamp\":\"1768123343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:25+05:30"} [2026-01-11 14:52:26] [DEBUG] Ignoring event: delivered [2026-01-11 14:52:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NkZBRUVEMEFFRDMzQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NkZBRUVEMEFFRDMzQTE4AA==\",\"timestamp\":\"1768123343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:26+05:30"} [2026-01-11 14:52:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ1NkZBRUVEMEFFRDMzQTE4AA== [2026-01-11 14:52:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:22:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MDg0MDIzRDJBQ0U2M0NGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MDg0MDIzRDJBQ0U2M0NGAA==", "timestamp": "1768123348", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:52:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:52:30] [INFO] Sending instructions to 917202000200 [2026-01-11 14:52:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:52:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:52:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "220f49e878874a70bf8d431446949f0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:52:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MDg0MDIzRDJBQ0U2M0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MDg0MDIzRDJBQ0U2M0NGAA==\",\"timestamp\":\"1768123348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:32+05:30"} [2026-01-11 14:52:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MDg0MDIzRDJBQ0U2M0NGAA== [2026-01-11 14:52:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:22:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDRDA5NDI3OTA0QkZBMDBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDRDA5NDI3OTA0QkZBMDBGAA==", "timestamp": "1768123353", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:52:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:52:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:52:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:52:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:52:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ef7c6ce16854bfba37780fd042b7d8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:52:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDRDA5NDI3OTA0QkZBMDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDRDA5NDI3OTA0QkZBMDBGAA==\",\"timestamp\":\"1768123353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:35+05:30"} [2026-01-11 14:52:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDRDA5NDI3OTA0QkZBMDBGAA== [2026-01-11 14:52:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDRDA5NDI3OTA0QkZBMDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDRDA5NDI3OTA0QkZBMDBGAA==\",\"timestamp\":\"1768123353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:35+05:30"} [2026-01-11 14:52:36] [DEBUG] Ignoring event: delivered [2026-01-11 14:52:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:52:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MDg0MDIzRDJBQ0U2M0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc0MDg0MDIzRDJBQ0U2M0NGAA==\",\"timestamp\":\"1768123348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:52:38+05:30"} [2026-01-11 14:52:39] [DEBUG] Ignoring event: delivered [2026-01-11 14:53:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:23:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQkJGOUVDMUFCMTU3QjZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQkJGOUVDMUFCMTU3QjZCAA==", "timestamp": "1768123389", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:53:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:53:11] [INFO] Sending instructions to 917202000200 [2026-01-11 14:53:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:53:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:53:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6024befd288e4500a519bf3e0cca4104", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:53:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:53:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQkJGOUVDMUFCMTU3QjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQkJGOUVDMUFCMTU3QjZCAA==\",\"timestamp\":\"1768123389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:53:11+05:30"} [2026-01-11 14:53:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQkJGOUVDMUFCMTU3QjZCAA== [2026-01-11 14:53:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:53:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQkJGOUVDMUFCMTU3QjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwQkJGOUVDMUFCMTU3QjZCAA==\",\"timestamp\":\"1768123389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:53:11+05:30"} [2026-01-11 14:53:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:53:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:23:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDMzRCNkMxNjQ4NTUwRkEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDMzRCNkMxNjQ4NTUwRkEwAA==", "timestamp": "1768123394", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:53:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:53:16] [INFO] Sending instructions to 917202000200 [2026-01-11 14:53:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:53:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:53:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8e552e4b2734024a10ec9e5f68175f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDMzRCNkMxNjQ4NTUwRkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDMzRCNkMxNjQ4NTUwRkEwAA==\",\"timestamp\":\"1768123394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:53:17+05:30"} [2026-01-11 14:53:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDMzRCNkMxNjQ4NTUwRkEwAA== [2026-01-11 14:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDMzRCNkMxNjQ4NTUwRkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDMzRCNkMxNjQ4NTUwRkEwAA==\",\"timestamp\":\"1768123394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:53:17+05:30"} [2026-01-11 14:53:18] [DEBUG] Ignoring event: delivered [2026-01-11 14:53:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:23:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1QTE4MEIzMDQxNUI5MDM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1QTE4MEIzMDQxNUI5MDM5AA==", "timestamp": "1768123431", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:53:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:53:52] [INFO] Sending instructions to 917202000200 [2026-01-11 14:53:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:53:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:53:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75bd75211b9c48838bfd28dcb25711b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:53:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:53:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1QTE4MEIzMDQxNUI5MDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1QTE4MEIzMDQxNUI5MDM5AA==\",\"timestamp\":\"1768123431\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:53:56+05:30"} [2026-01-11 14:53:57] [DEBUG] Ignoring event: delivered [2026-01-11 14:53:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:53:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1QTE4MEIzMDQxNUI5MDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1QTE4MEIzMDQxNUI5MDM5AA==\",\"timestamp\":\"1768123431\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:53:56+05:30"} [2026-01-11 14:53:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1QTE4MEIzMDQxNUI5MDM5AA== [2026-01-11 14:53:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:23:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNDFEQUU4NzFDQ0QyM0EzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNDFEQUU4NzFDQ0QyM0EzAA==", "timestamp": "1768123436", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:53:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:53:58] [INFO] Sending instructions to 917202000200 [2026-01-11 14:53:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:53:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:53:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3c3f632f99741ba9b17f1d33b2ed603", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:54:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:53:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNDFEQUU4NzFDQ0QyM0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNDFEQUU4NzFDQ0QyM0EzAA==\",\"timestamp\":\"1768123436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:53:59+05:30"} [2026-01-11 14:54:00] [DEBUG] Ignoring event: delivered [2026-01-11 14:54:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:53:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNDFEQUU4NzFDQ0QyM0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNDFEQUU4NzFDQ0QyM0EzAA==\",\"timestamp\":\"1768123436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:53:59+05:30"} [2026-01-11 14:54:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNDFEQUU4NzFDQ0QyM0EzAA== [2026-01-11 14:54:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:24:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3OUIwMTNCNDA5RTE5RUM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3OUIwMTNCNDA5RTE5RUM1AA==", "timestamp": "1768123441", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:54:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:54:03] [INFO] Sending instructions to 917202000200 [2026-01-11 14:54:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:54:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:54:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9b640b9ce1348b098062bf3f08d85ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:54:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3OUIwMTNCNDA5RTE5RUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3OUIwMTNCNDA5RTE5RUM1AA==\",\"timestamp\":\"1768123441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:54:07+05:30"} [2026-01-11 14:54:07] [DEBUG] Ignoring event: delivered [2026-01-11 14:54:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:24:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwRkY5NDA5QUI2QjQ5NTcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwRkY5NDA5QUI2QjQ5NTcyAA==", "timestamp": "1768123447", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:54:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:54:08] [INFO] Sending instructions to 917202000200 [2026-01-11 14:54:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:54:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:54:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c96286f99a33423b8a61bfcf4f5ec806", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:54:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3OUIwMTNCNDA5RTE5RUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3OUIwMTNCNDA5RTE5RUM1AA==\",\"timestamp\":\"1768123441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:54:08+05:30"} [2026-01-11 14:54:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3OUIwMTNCNDA5RTE5RUM1AA== [2026-01-11 14:54:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwRkY5NDA5QUI2QjQ5NTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwRkY5NDA5QUI2QjQ5NTcyAA==\",\"timestamp\":\"1768123447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:54:13+05:30"} [2026-01-11 14:54:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwRkY5NDA5QUI2QjQ5NTcyAA== [2026-01-11 14:54:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwRkY5NDA5QUI2QjQ5NTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwRkY5NDA5QUI2QjQ5NTcyAA==\",\"timestamp\":\"1768123447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:54:14+05:30"} [2026-01-11 14:54:15] [DEBUG] Ignoring event: delivered [2026-01-11 14:54:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:24:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QThFRkM4QkY5MUI2MEU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QThFRkM4QkY5MUI2MEU5AA==", "timestamp": "1768123483", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:54:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:54:44] [INFO] Sending instructions to 917202000200 [2026-01-11 14:54:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:54:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:54:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea46b72062d2475f9cc157c4ecc849d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:54:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QThFRkM4QkY5MUI2MEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QThFRkM4QkY5MUI2MEU5AA==\",\"timestamp\":\"1768123483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:54:47+05:30"} [2026-01-11 14:54:47] [DEBUG] Ignoring event: delivered [2026-01-11 14:54:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QThFRkM4QkY5MUI2MEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QThFRkM4QkY5MUI2MEU5AA==\",\"timestamp\":\"1768123483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:54:47+05:30"} [2026-01-11 14:54:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QThFRkM4QkY5MUI2MEU5AA== [2026-01-11 14:54:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:24:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNERUYzMTFGRjE0NTVERTYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNERUYzMTFGRjE0NTVERTYwAA==", "timestamp": "1768123488", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:54:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:54:50] [INFO] Sending instructions to 917202000200 [2026-01-11 14:54:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:54:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:54:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dac52a0fcb8b426eacd82218f4fd6077", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:54:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNERUYzMTFGRjE0NTVERTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNERUYzMTFGRjE0NTVERTYwAA==\",\"timestamp\":\"1768123488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:54:53+05:30"} [2026-01-11 14:54:54] [DEBUG] Ignoring event: delivered [2026-01-11 14:54:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:24:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QzA3M0VFQUYwN0ZGODcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QzA3M0VFQUYwN0ZGODcyAA==", "timestamp": "1768123493", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:54:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:54:55] [INFO] Sending instructions to 917202000200 [2026-01-11 14:54:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:54:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:54:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4708bb0c5cac4b38b5600d8632239204", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QzA3M0VFQUYwN0ZGODcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QzA3M0VFQUYwN0ZGODcyAA==\",\"timestamp\":\"1768123493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:54:55+05:30"} [2026-01-11 14:54:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QzA3M0VFQUYwN0ZGODcyAA== [2026-01-11 14:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNERUYzMTFGRjE0NTVERTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNERUYzMTFGRjE0NTVERTYwAA==\",\"timestamp\":\"1768123488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:54:56+05:30"} [2026-01-11 14:54:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNERUYzMTFGRjE0NTVERTYwAA== [2026-01-11 14:55:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:25:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNTNGMjIxNzQ3MTYyNEU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNTNGMjIxNzQ3MTYyNEU5AA==", "timestamp": "1768123499", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:55:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:55:01] [INFO] Sending instructions to 917202000200 [2026-01-11 14:55:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:55:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:55:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2be1ac336e64581a247b3c1d4f718fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:55:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QzA3M0VFQUYwN0ZGODcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QzA3M0VFQUYwN0ZGODcyAA==\",\"timestamp\":\"1768123493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:01+05:30"} [2026-01-11 14:55:02] [DEBUG] Ignoring event: delivered [2026-01-11 14:55:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNTNGMjIxNzQ3MTYyNEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNTNGMjIxNzQ3MTYyNEU5AA==\",\"timestamp\":\"1768123499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:01+05:30"} [2026-01-11 14:55:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNTNGMjIxNzQ3MTYyNEU5AA== [2026-01-11 14:55:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNTNGMjIxNzQ3MTYyNEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNTNGMjIxNzQ3MTYyNEU5AA==\",\"timestamp\":\"1768123499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:01+05:30"} [2026-01-11 14:55:02] [DEBUG] Ignoring event: delivered [2026-01-11 14:55:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:25:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDMTEzOUU3QTc2QUJGMTY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDMTEzOUU3QTc2QUJGMTY0AA==", "timestamp": "1768123504", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:55:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:55:06] [INFO] Sending instructions to 917202000200 [2026-01-11 14:55:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:55:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:55:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "727e67d015ff40c99228162c1087d72b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:55:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDMTEzOUU3QTc2QUJGMTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDMTEzOUU3QTc2QUJGMTY0AA==\",\"timestamp\":\"1768123504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:08+05:30"} [2026-01-11 14:55:09] [DEBUG] Ignoring event: delivered [2026-01-11 14:55:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDMTEzOUU3QTc2QUJGMTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDMTEzOUU3QTc2QUJGMTY0AA==\",\"timestamp\":\"1768123504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:08+05:30"} [2026-01-11 14:55:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDMTEzOUU3QTc2QUJGMTY0AA== [2026-01-11 14:55:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:25:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQUMxQUYxN0M3Q0JEMjg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQUMxQUYxN0M3Q0JEMjg1AA==", "timestamp": "1768123510", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:55:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:55:11] [INFO] Sending instructions to 917202000200 [2026-01-11 14:55:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:55:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:55:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0416c37bd89b48fbaca42f760e699d25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:55:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQUMxQUYxN0M3Q0JEMjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQUMxQUYxN0M3Q0JEMjg1AA==\",\"timestamp\":\"1768123510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:13+05:30"} [2026-01-11 14:55:14] [DEBUG] Ignoring event: delivered [2026-01-11 14:55:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:25:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGRENCODczRDQzRjc0ODUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGRENCODczRDQzRjc0ODUxAA==", "timestamp": "1768123515", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:55:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:55:17] [INFO] Sending instructions to 917202000200 [2026-01-11 14:55:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:55:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:55:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5257be3b2aff43ba9e785d62b9acaee6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:55:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGRENCODczRDQzRjc0ODUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGRENCODczRDQzRjc0ODUxAA==\",\"timestamp\":\"1768123515\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:18+05:30"} [2026-01-11 14:55:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGRENCODczRDQzRjc0ODUxAA== [2026-01-11 14:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGRENCODczRDQzRjc0ODUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGRENCODczRDQzRjc0ODUxAA==\",\"timestamp\":\"1768123515\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:18+05:30"} [2026-01-11 14:55:20] [DEBUG] Ignoring event: delivered [2026-01-11 14:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQUMxQUYxN0M3Q0JEMjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQUMxQUYxN0M3Q0JEMjg1AA==\",\"timestamp\":\"1768123510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:18+05:30"} [2026-01-11 14:55:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBQUMxQUYxN0M3Q0JEMjg1AA== [2026-01-11 14:55:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:25:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1MTg4M0FGODExMUJERkIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1MTg4M0FGODExMUJERkIzAA==", "timestamp": "1768123551", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:55:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:55:53] [INFO] Sending instructions to 917202000200 [2026-01-11 14:55:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:55:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:55:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c584569b957435bab8c0d6338e1301f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:55:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1MTg4M0FGODExMUJERkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1MTg4M0FGODExMUJERkIzAA==\",\"timestamp\":\"1768123551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:55+05:30"} [2026-01-11 14:55:56] [DEBUG] Ignoring event: delivered [2026-01-11 14:55:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1MTg4M0FGODExMUJERkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1MTg4M0FGODExMUJERkIzAA==\",\"timestamp\":\"1768123551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:55:55+05:30"} [2026-01-11 14:55:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1MTg4M0FGODExMUJERkIzAA== [2026-01-11 14:55:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:25:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRDY2QjBFMDk4OUM0RkU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRDY2QjBFMDk4OUM0RkU2AA==", "timestamp": "1768123557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:55:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:55:58] [INFO] Sending instructions to 917202000200 [2026-01-11 14:55:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:55:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:55:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71360dbcce474a43bbc9baecaa7f3017", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:56:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRDY2QjBFMDk4OUM0RkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRDY2QjBFMDk4OUM0RkU2AA==\",\"timestamp\":\"1768123557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:56:01+05:30"} [2026-01-11 14:56:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRDY2QjBFMDk4OUM0RkU2AA== [2026-01-11 14:56:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRDY2QjBFMDk4OUM0RkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRDY2QjBFMDk4OUM0RkU2AA==\",\"timestamp\":\"1768123557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:56:01+05:30"} [2026-01-11 14:56:01] [DEBUG] Ignoring event: delivered [2026-01-11 14:56:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:26:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMjE2RTg4Q0E1NzJCMzg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMjE2RTg4Q0E1NzJCMzg4AA==", "timestamp": "1768123593", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:56:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:56:35] [INFO] Sending instructions to 917202000200 [2026-01-11 14:56:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:56:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:56:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4591d053763c4ce584e65e18932d1d4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:56:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:26:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDQkM5NDA2NjI1N0Y1QjhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDQkM5NDA2NjI1N0Y1QjhFAA==", "timestamp": "1768123598", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:56:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:56:40] [INFO] Sending instructions to 917202000200 [2026-01-11 14:56:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:56:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:56:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:56:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMjE2RTg4Q0E1NzJCMzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMjE2RTg4Q0E1NzJCMzg4AA==\",\"timestamp\":\"1768123593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:56:39+05:30"} [2026-01-11 14:56:40] [DEBUG] Ignoring event: delivered [2026-01-11 14:56:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd39cd66200841b98d7a7423b1910636", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:56:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:56:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMjE2RTg4Q0E1NzJCMzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMjE2RTg4Q0E1NzJCMzg4AA==\",\"timestamp\":\"1768123593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:56:39+05:30"} [2026-01-11 14:56:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMjE2RTg4Q0E1NzJCMzg4AA== [2026-01-11 14:56:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDQkM5NDA2NjI1N0Y1QjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDQkM5NDA2NjI1N0Y1QjhFAA==\",\"timestamp\":\"1768123598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:56:40+05:30"} [2026-01-11 14:56:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDQkM5NDA2NjI1N0Y1QjhFAA== [2026-01-11 14:56:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDQkM5NDA2NjI1N0Y1QjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZDQkM5NDA2NjI1N0Y1QjhFAA==\",\"timestamp\":\"1768123598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:56:40+05:30"} [2026-01-11 14:56:41] [DEBUG] Ignoring event: delivered [2026-01-11 14:56:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:26:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3M0ZDRDRGMEMwNDRFQUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3M0ZDRDRGMEMwNDRFQUNDAA==", "timestamp": "1768123604", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:56:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:56:45] [INFO] Sending instructions to 917202000200 [2026-01-11 14:56:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:56:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:56:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efa820bbafb3458282b16419539893b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3M0ZDRDRGMEMwNDRFQUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3M0ZDRDRGMEMwNDRFQUNDAA==\",\"timestamp\":\"1768123604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:56:45+05:30"} [2026-01-11 14:56:46] [DEBUG] Ignoring event: delivered [2026-01-11 14:56:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3M0ZDRDRGMEMwNDRFQUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3M0ZDRDRGMEMwNDRFQUNDAA==\",\"timestamp\":\"1768123604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:56:46+05:30"} [2026-01-11 14:56:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3M0ZDRDRGMEMwNDRFQUNDAA== [2026-01-11 14:57:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:27:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDRDMwNzY1OTk2QTU5MzA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDRDMwNzY1OTk2QTU5MzA2AA==", "timestamp": "1768123640", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:57:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:57:21] [INFO] Sending instructions to 917202000200 [2026-01-11 14:57:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:57:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:57:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6317dd4652994eea92e327aa2b1ec146", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:57:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDRDMwNzY1OTk2QTU5MzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDRDMwNzY1OTk2QTU5MzA2AA==\",\"timestamp\":\"1768123640\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:21+05:30"} [2026-01-11 14:57:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDRDMwNzY1OTk2QTU5MzA2AA== [2026-01-11 14:57:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDRDMwNzY1OTk2QTU5MzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDRDMwNzY1OTk2QTU5MzA2AA==\",\"timestamp\":\"1768123640\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:22+05:30"} [2026-01-11 14:57:22] [DEBUG] Ignoring event: delivered [2026-01-11 14:57:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:27:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRUIwMjMyQzZDMjlBRjUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRUIwMjMyQzZDMjlBRjUxAA==", "timestamp": "1768123645", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:57:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:57:27] [INFO] Sending instructions to 917202000200 [2026-01-11 14:57:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:57:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:57:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d0bfa915c2d4d088bea4a5d6a161451", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:57:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRUIwMjMyQzZDMjlBRjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRUIwMjMyQzZDMjlBRjUxAA==\",\"timestamp\":\"1768123645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:28+05:30"} [2026-01-11 14:57:28] [DEBUG] Ignoring event: delivered [2026-01-11 14:57:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRUIwMjMyQzZDMjlBRjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRUIwMjMyQzZDMjlBRjUxAA==\",\"timestamp\":\"1768123645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:28+05:30"} [2026-01-11 14:57:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRUIwMjMyQzZDMjlBRjUxAA== [2026-01-11 14:57:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:27:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIzQUVDRDlGRDFGNTY0RTM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIzQUVDRDlGRDFGNTY0RTM2AA==", "timestamp": "1768123650", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:57:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:57:32] [INFO] Sending instructions to 917202000200 [2026-01-11 14:57:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:57:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:57:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e26580cfb264c2dabbfbd1176f7708a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:57:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIzQUVDRDlGRDFGNTY0RTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIzQUVDRDlGRDFGNTY0RTM2AA==\",\"timestamp\":\"1768123650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:34+05:30"} [2026-01-11 14:57:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIzQUVDRDlGRDFGNTY0RTM2AA== [2026-01-11 14:57:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIzQUVDRDlGRDFGNTY0RTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIzQUVDRDlGRDFGNTY0RTM2AA==\",\"timestamp\":\"1768123650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:34+05:30"} [2026-01-11 14:57:35] [DEBUG] Ignoring event: delivered [2026-01-11 14:57:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:27:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4RDk1NEE3QThCRjQxNjEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4RDk1NEE3QThCRjQxNjEwAA==", "timestamp": "1768123655", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:57:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:57:37] [INFO] Sending instructions to 917202000200 [2026-01-11 14:57:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:57:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:57:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9554cab106ed486f9f99e64ef0fc4c0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4RDk1NEE3QThCRjQxNjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4RDk1NEE3QThCRjQxNjEwAA==\",\"timestamp\":\"1768123655\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:37+05:30"} [2026-01-11 14:57:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4RDk1NEE3QThCRjQxNjEwAA== [2026-01-11 14:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4RDk1NEE3QThCRjQxNjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM4RDk1NEE3QThCRjQxNjEwAA==\",\"timestamp\":\"1768123655\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:37+05:30"} [2026-01-11 14:57:38] [DEBUG] Ignoring event: delivered [2026-01-11 14:57:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:27:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2OEZGNzBFM0M2NDNGOEMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2OEZGNzBFM0M2NDNGOEMyAA==", "timestamp": "1768123661", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:57:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:57:42] [INFO] Sending instructions to 917202000200 [2026-01-11 14:57:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:57:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:57:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11bb129174f849f5ba72e663b3c26324", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2OEZGNzBFM0M2NDNGOEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2OEZGNzBFM0M2NDNGOEMyAA==\",\"timestamp\":\"1768123661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:44+05:30"} [2026-01-11 14:57:44] [DEBUG] Ignoring event: delivered [2026-01-11 14:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2OEZGNzBFM0M2NDNGOEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2OEZGNzBFM0M2NDNGOEMyAA==\",\"timestamp\":\"1768123661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:44+05:30"} [2026-01-11 14:57:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2OEZGNzBFM0M2NDNGOEMyAA== [2026-01-11 14:57:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:27:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDMTdEMTY2QTVBOTdFOUYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDMTdEMTY2QTVBOTdFOUYzAA==", "timestamp": "1768123666", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:57:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:57:47] [INFO] Sending instructions to 917202000200 [2026-01-11 14:57:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:57:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:57:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1264d5584f6542aaa496f71511d55b2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:57:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDMTdEMTY2QTVBOTdFOUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDMTdEMTY2QTVBOTdFOUYzAA==\",\"timestamp\":\"1768123666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:50+05:30"} [2026-01-11 14:57:50] [DEBUG] Ignoring event: delivered [2026-01-11 14:57:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDMTdEMTY2QTVBOTdFOUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDMTdEMTY2QTVBOTdFOUYzAA==\",\"timestamp\":\"1768123666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:50+05:30"} [2026-01-11 14:57:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDMTdEMTY2QTVBOTdFOUYzAA== [2026-01-11 14:57:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:27:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NjlDRTNBNjE4MjQzNjdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NjlDRTNBNjE4MjQzNjdFAA==", "timestamp": "1768123671", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:57:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:57:53] [INFO] Sending instructions to 917202000200 [2026-01-11 14:57:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:57:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:57:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8412444931724c96b4eb59229ea9fa19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:57:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NjlDRTNBNjE4MjQzNjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NjlDRTNBNjE4MjQzNjdFAA==\",\"timestamp\":\"1768123671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:53+05:30"} [2026-01-11 14:57:54] [DEBUG] Ignoring event: delivered [2026-01-11 14:57:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NjlDRTNBNjE4MjQzNjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NjlDRTNBNjE4MjQzNjdFAA==\",\"timestamp\":\"1768123671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:57:53+05:30"} [2026-01-11 14:57:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5NjlDRTNBNjE4MjQzNjdFAA== [2026-01-11 14:58:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:28:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4QjlFNDYyQjgyNTcxMzEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4QjlFNDYyQjgyNTcxMzEyAA==", "timestamp": "1768123707", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:58:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:58:29] [INFO] Sending instructions to 917202000200 [2026-01-11 14:58:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:58:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:58:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fd1330888f64fb6b11cbf38baa32eae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:58:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:58:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4QjlFNDYyQjgyNTcxMzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4QjlFNDYyQjgyNTcxMzEyAA==\",\"timestamp\":\"1768123707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:58:30+05:30"} [2026-01-11 14:58:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4QjlFNDYyQjgyNTcxMzEyAA== [2026-01-11 14:58:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:58:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4QjlFNDYyQjgyNTcxMzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4QjlFNDYyQjgyNTcxMzEyAA==\",\"timestamp\":\"1768123707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:58:30+05:30"} [2026-01-11 14:58:30] [DEBUG] Ignoring event: delivered [2026-01-11 14:58:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:28:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4QUE2M0VFNURERTkzMkQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4QUE2M0VFNURERTkzMkQ0AA==", "timestamp": "1768123712", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:58:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:58:34] [INFO] Sending instructions to 917202000200 [2026-01-11 14:58:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:58:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:58:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9650dc3d15aa4b13beab3e579dd52329", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4QUE2M0VFNURERTkzMkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4QUE2M0VFNURERTkzMkQ0AA==\",\"timestamp\":\"1768123712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:58:34+05:30"} [2026-01-11 14:58:35] [DEBUG] Ignoring event: delivered [2026-01-11 14:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4QUE2M0VFNURERTkzMkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4QUE2M0VFNURERTkzMkQ0AA==\",\"timestamp\":\"1768123712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:58:34+05:30"} [2026-01-11 14:58:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE4QUE2M0VFNURERTkzMkQ0AA== [2026-01-11 14:59:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:29:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxRjlCN0YyNjI5NUVDRkQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxRjlCN0YyNjI5NUVDRkQwAA==", "timestamp": "1768123748", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:59:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:59:10] [INFO] Sending instructions to 917202000200 [2026-01-11 14:59:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:59:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:59:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d57032f25d2c44ae9cd32ba58bd606e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:59:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxRjlCN0YyNjI5NUVDRkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxRjlCN0YyNjI5NUVDRkQwAA==\",\"timestamp\":\"1768123748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:59:10+05:30"} [2026-01-11 14:59:11] [DEBUG] Ignoring event: delivered [2026-01-11 14:59:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxRjlCN0YyNjI5NUVDRkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxRjlCN0YyNjI5NUVDRkQwAA==\",\"timestamp\":\"1768123748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:59:10+05:30"} [2026-01-11 14:59:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxRjlCN0YyNjI5NUVDRkQwAA== [2026-01-11 14:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRTYwNDlGRkVGRkIzNzc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRTYwNDlGRkVGRkIzNzc4AA==", "timestamp": "1768123754", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:59:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:59:16] [INFO] Sending instructions to 917202000200 [2026-01-11 14:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:59:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa4755460ddc4382a64c13d440640828", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:59:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRTYwNDlGRkVGRkIzNzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRTYwNDlGRkVGRkIzNzc4AA==\",\"timestamp\":\"1768123754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:59:17+05:30"} [2026-01-11 14:59:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRTYwNDlGRkVGRkIzNzc4AA== [2026-01-11 14:59:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRTYwNDlGRkVGRkIzNzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYyRTYwNDlGRkVGRkIzNzc4AA==\",\"timestamp\":\"1768123754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:59:17+05:30"} [2026-01-11 14:59:18] [DEBUG] Ignoring event: delivered [2026-01-11 14:59:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:29:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQkQzMjJFRUIzN0VGMTRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQkQzMjJFRUIzN0VGMTRGAA==", "timestamp": "1768123759", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:59:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 14:59:21] [INFO] Sending instructions to 917202000200 [2026-01-11 14:59:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:59:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:59:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74bb011d4dfc4d5bbd46618f42ca05dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:59:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQkQzMjJFRUIzN0VGMTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQkQzMjJFRUIzN0VGMTRGAA==\",\"timestamp\":\"1768123759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:59:21+05:30"} [2026-01-11 14:59:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQkQzMjJFRUIzN0VGMTRGAA== [2026-01-11 14:59:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQkQzMjJFRUIzN0VGMTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQkQzMjJFRUIzN0VGMTRGAA==\",\"timestamp\":\"1768123759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T14:59:22+05:30"} [2026-01-11 14:59:22] [DEBUG] Ignoring event: delivered [2026-01-11 14:59:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:29:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1NjMwMUE4OEUyMTg1Q0FEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1NjMwMUE4OEUyMTg1Q0FEAA==", "timestamp": "1768123795", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 14:59:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 14:59:57] [INFO] Sending instructions to 917202000200 [2026-01-11 14:59:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 14:59:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 14:59:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84b0359d9f0b4473bc0ccc8d567b3668", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 14:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1NjMwMUE4OEUyMTg1Q0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1NjMwMUE4OEUyMTg1Q0FEAA==\",\"timestamp\":\"1768123795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:59:57+05:30"} [2026-01-11 14:59:59] [DEBUG] Ignoring event: delivered [2026-01-11 14:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T14:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1NjMwMUE4OEUyMTg1Q0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1NjMwMUE4OEUyMTg1Q0FEAA==\",\"timestamp\":\"1768123795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T14:59:57+05:30"} [2026-01-11 14:59:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1NjMwMUE4OEUyMTg1Q0FEAA== [2026-01-11 15:00:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:30:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NzNDMDE3NkRGRTFGODk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NzNDMDE3NkRGRTFGODk4AA==", "timestamp": "1768123801", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:00:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:00:03] [INFO] Sending instructions to 917202000200 [2026-01-11 15:00:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:00:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:00:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec228eb46e094021aa7d3645ec6c60ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:00:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NzNDMDE3NkRGRTFGODk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NzNDMDE3NkRGRTFGODk4AA==\",\"timestamp\":\"1768123801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:04+05:30"} [2026-01-11 15:00:04] [DEBUG] Ignoring event: delivered [2026-01-11 15:00:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NzNDMDE3NkRGRTFGODk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NzNDMDE3NkRGRTFGODk4AA==\",\"timestamp\":\"1768123801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:03+05:30"} [2026-01-11 15:00:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NzNDMDE3NkRGRTFGODk4AA== [2026-01-11 15:00:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:30:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1NTg5NTlGNkVBNzQxRDhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1NTg5NTlGNkVBNzQxRDhGAA==", "timestamp": "1768123806", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:00:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:00:08] [INFO] Sending instructions to 917202000200 [2026-01-11 15:00:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:00:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:00:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80910bd5b9eb4c0fad951f458e3107f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:00:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1NTg5NTlGNkVBNzQxRDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1NTg5NTlGNkVBNzQxRDhGAA==\",\"timestamp\":\"1768123806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:08+05:30"} [2026-01-11 15:00:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1NTg5NTlGNkVBNzQxRDhGAA== [2026-01-11 15:00:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1NTg5NTlGNkVBNzQxRDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1NTg5NTlGNkVBNzQxRDhGAA==\",\"timestamp\":\"1768123806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:08+05:30"} [2026-01-11 15:00:09] [DEBUG] Ignoring event: delivered [2026-01-11 15:00:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:30:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRTdBNkQxQjhBQTFCODA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRTdBNkQxQjhBQTFCODA3AA==", "timestamp": "1768123811", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:00:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:00:14] [INFO] Sending instructions to 917202000200 [2026-01-11 15:00:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:00:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:00:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35d12b018c2142aebc6a7147550aec2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:00:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRTdBNkQxQjhBQTFCODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRTdBNkQxQjhBQTFCODA3AA==\",\"timestamp\":\"1768123811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:14+05:30"} [2026-01-11 15:00:15] [DEBUG] Ignoring event: delivered [2026-01-11 15:00:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRTdBNkQxQjhBQTFCODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRTdBNkQxQjhBQTFCODA3AA==\",\"timestamp\":\"1768123811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:14+05:30"} [2026-01-11 15:00:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBRTdBNkQxQjhBQTFCODA3AA== [2026-01-11 15:00:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:30:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyNDM3OEEwOTU2MEJDQjk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyNDM3OEEwOTU2MEJDQjk0AA==", "timestamp": "1768123848", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:00:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:00:50] [INFO] Sending instructions to 917202000200 [2026-01-11 15:00:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:00:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:00:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0b81ff60c57411bb947340f31f378f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:00:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyNDM3OEEwOTU2MEJDQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyNDM3OEEwOTU2MEJDQjk0AA==\",\"timestamp\":\"1768123848\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:50+05:30"} [2026-01-11 15:00:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyNDM3OEEwOTU2MEJDQjk0AA== [2026-01-11 15:00:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyNDM3OEEwOTU2MEJDQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyNDM3OEEwOTU2MEJDQjk0AA==\",\"timestamp\":\"1768123848\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:50+05:30"} [2026-01-11 15:00:52] [DEBUG] Ignoring event: delivered [2026-01-11 15:00:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:30:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNzVCRDgyMkU4NTlFMTk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNzVCRDgyMkU4NTlFMTk2AA==", "timestamp": "1768123853", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:00:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:00:55] [INFO] Sending instructions to 917202000200 [2026-01-11 15:00:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:00:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:00:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e11d33cec6a247d3bbf1c81418958361", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:00:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNzVCRDgyMkU4NTlFMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNzVCRDgyMkU4NTlFMTk2AA==\",\"timestamp\":\"1768123853\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:56+05:30"} [2026-01-11 15:00:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNzVCRDgyMkU4NTlFMTk2AA== [2026-01-11 15:00:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:00:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNzVCRDgyMkU4NTlFMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNzVCRDgyMkU4NTlFMTk2AA==\",\"timestamp\":\"1768123853\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:00:56+05:30"} [2026-01-11 15:00:57] [DEBUG] Ignoring event: delivered [2026-01-11 15:01:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:31:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQ0FDRjI2QjU5QTQ2RDExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQ0FDRjI2QjU5QTQ2RDExAA==", "timestamp": "1768123859", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:01:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:01:00] [INFO] Sending instructions to 917202000200 [2026-01-11 15:01:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:01:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:01:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bcb2aba88804893a3b6a33d24682458", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:01:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQ0FDRjI2QjU5QTQ2RDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQ0FDRjI2QjU5QTQ2RDExAA==\",\"timestamp\":\"1768123859\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:02+05:30"} [2026-01-11 15:01:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQ0FDRjI2QjU5QTQ2RDExAA== [2026-01-11 15:01:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQ0FDRjI2QjU5QTQ2RDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGQ0FDRjI2QjU5QTQ2RDExAA==\",\"timestamp\":\"1768123859\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:02+05:30"} [2026-01-11 15:01:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:01:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:31:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYxMTEwRjc1QjU4NTNGQjVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYxMTEwRjc1QjU4NTNGQjVFAA==", "timestamp": "1768123866", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:01:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:01:07] [INFO] Sending instructions to 917202000200 [2026-01-11 15:01:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:01:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:01:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb5d99ba81e94c2db953c2e1e04c7ce3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:01:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYxMTEwRjc1QjU4NTNGQjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYxMTEwRjc1QjU4NTNGQjVFAA==\",\"timestamp\":\"1768123866\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:09+05:30"} [2026-01-11 15:01:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYxMTEwRjc1QjU4NTNGQjVFAA== [2026-01-11 15:01:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYxMTEwRjc1QjU4NTNGQjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYxMTEwRjc1QjU4NTNGQjVFAA==\",\"timestamp\":\"1768123866\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:09+05:30"} [2026-01-11 15:01:09] [DEBUG] Ignoring event: delivered [2026-01-11 15:01:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:31:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjQyMEZDRkYyMjdFRUUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjQyMEZDRkYyMjdFRUUwAA==", "timestamp": "1768123902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:01:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:01:43] [INFO] Sending instructions to 917202000200 [2026-01-11 15:01:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:01:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:01:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e89f111d15b429d827d5505aa84ffb5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:01:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjQyMEZDRkYyMjdFRUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjQyMEZDRkYyMjdFRUUwAA==\",\"timestamp\":\"1768123902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:44+05:30"} [2026-01-11 15:01:45] [DEBUG] Ignoring event: delivered [2026-01-11 15:01:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjQyMEZDRkYyMjdFRUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjQyMEZDRkYyMjdFRUUwAA==\",\"timestamp\":\"1768123902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:44+05:30"} [2026-01-11 15:01:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjQyMEZDRkYyMjdFRUUwAA== [2026-01-11 15:01:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:31:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFNDhERTZGNzNGNTc3NDM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFNDhERTZGNzNGNTc3NDM0AA==", "timestamp": "1768123908", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:01:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:01:50] [INFO] Sending instructions to 917202000200 [2026-01-11 15:01:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:01:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:01:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b92ad975f724444a4db44d9accff0c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:01:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFNDhERTZGNzNGNTc3NDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFNDhERTZGNzNGNTc3NDM0AA==\",\"timestamp\":\"1768123908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:51+05:30"} [2026-01-11 15:01:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFNDhERTZGNzNGNTc3NDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFNDhERTZGNzNGNTc3NDM0AA==\",\"timestamp\":\"1768123908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:51+05:30"} [2026-01-11 15:01:52] [DEBUG] Ignoring event: delivered [2026-01-11 15:01:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFFNDhERTZGNzNGNTc3NDM0AA== [2026-01-11 15:01:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:31:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxRUY1ODVENTk4RTQyNTVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxRUY1ODVENTk4RTQyNTVEAA==", "timestamp": "1768123914", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:01:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:01:56] [INFO] Sending instructions to 917202000200 [2026-01-11 15:01:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:01:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:01:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3ecbc6438f1496b9f1c4f3992c829d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:01:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxRUY1ODVENTk4RTQyNTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxRUY1ODVENTk4RTQyNTVEAA==\",\"timestamp\":\"1768123914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:56+05:30"} [2026-01-11 15:01:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxRUY1ODVENTk4RTQyNTVEAA== [2026-01-11 15:01:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:01:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxRUY1ODVENTk4RTQyNTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxRUY1ODVENTk4RTQyNTVEAA==\",\"timestamp\":\"1768123914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:01:56+05:30"} [2026-01-11 15:01:56] [DEBUG] Ignoring event: delivered [2026-01-11 15:02:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:32:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQ0E0OUUwQzBGODA2QUEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQ0E0OUUwQzBGODA2QUEwAA==", "timestamp": "1768123950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:02:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:02:32] [INFO] Sending instructions to 917202000200 [2026-01-11 15:02:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:02:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:02:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0db17ab596bb44c89b37e798bf22c49b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:02:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQ0E0OUUwQzBGODA2QUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQ0E0OUUwQzBGODA2QUEwAA==\",\"timestamp\":\"1768123950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:35+05:30"} [2026-01-11 15:02:35] [DEBUG] Ignoring event: delivered [2026-01-11 15:02:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQ0E0OUUwQzBGODA2QUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQ0E0OUUwQzBGODA2QUEwAA==\",\"timestamp\":\"1768123950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:35+05:30"} [2026-01-11 15:02:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUxQ0E0OUUwQzBGODA2QUEwAA== [2026-01-11 15:02:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:32:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0RjcyNzkyMzA2NTk3RkU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0RjcyNzkyMzA2NTk3RkU5AA==", "timestamp": "1768123955", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:02:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:02:38] [INFO] Sending instructions to 917202000200 [2026-01-11 15:02:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:02:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:02:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a33e4ed9e2844c4a27ea95e42ac282c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:02:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0RjcyNzkyMzA2NTk3RkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0RjcyNzkyMzA2NTk3RkU5AA==\",\"timestamp\":\"1768123955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:41+05:30"} [2026-01-11 15:02:41] [DEBUG] Ignoring event: delivered [2026-01-11 15:02:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0RjcyNzkyMzA2NTk3RkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0RjcyNzkyMzA2NTk3RkU5AA==\",\"timestamp\":\"1768123955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:41+05:30"} [2026-01-11 15:02:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0RjcyNzkyMzA2NTk3RkU5AA== [2026-01-11 15:02:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:32:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1MjU2MTlFMTMxMThDRTREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1MjU2MTlFMTMxMThDRTREAA==", "timestamp": "1768123961", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:02:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:02:43] [INFO] Sending instructions to 917202000200 [2026-01-11 15:02:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:02:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:02:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0856cb43231a4439afc5b7cdae8daaf8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:02:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1MjU2MTlFMTMxMThDRTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1MjU2MTlFMTMxMThDRTREAA==\",\"timestamp\":\"1768123961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:43+05:30"} [2026-01-11 15:02:44] [DEBUG] Ignoring event: delivered [2026-01-11 15:02:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1MjU2MTlFMTMxMThDRTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1MjU2MTlFMTMxMThDRTREAA==\",\"timestamp\":\"1768123961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:43+05:30"} [2026-01-11 15:02:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1MjU2MTlFMTMxMThDRTREAA== [2026-01-11 15:02:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:32:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3RTY0OUY5NTEzRTNGOTEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3RTY0OUY5NTEzRTNGOTEzAA==", "timestamp": "1768123966", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:02:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:02:48] [INFO] Sending instructions to 917202000200 [2026-01-11 15:02:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:02:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:02:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "38d25f3f310f404081a4d1d122cd4bde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:02:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:32:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZENDQ5OEEyNUYyQzgzNzMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZENDQ5OEEyNUYyQzgzNzMxAA==", "timestamp": "1768123972", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:02:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:02:54] [INFO] Sending instructions to 917202000200 [2026-01-11 15:02:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:02:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:02:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2430845aeb04fda9205d40470fd86cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:02:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZENDQ5OEEyNUYyQzgzNzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZENDQ5OEEyNUYyQzgzNzMxAA==\",\"timestamp\":\"1768123972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:54+05:30"} [2026-01-11 15:02:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZENDQ5OEEyNUYyQzgzNzMxAA== [2026-01-11 15:02:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZENDQ5OEEyNUYyQzgzNzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZENDQ5OEEyNUYyQzgzNzMxAA==\",\"timestamp\":\"1768123972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:54+05:30"} [2026-01-11 15:02:54] [DEBUG] Ignoring event: delivered [2026-01-11 15:02:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3RTY0OUY5NTEzRTNGOTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3RTY0OUY5NTEzRTNGOTEzAA==\",\"timestamp\":\"1768123966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:53+05:30"} [2026-01-11 15:02:54] [DEBUG] Ignoring event: delivered [2026-01-11 15:02:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3RTY0OUY5NTEzRTNGOTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3RTY0OUY5NTEzRTNGOTEzAA==\",\"timestamp\":\"1768123966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:53+05:30"} [2026-01-11 15:02:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3RTY0OUY5NTEzRTNGOTEzAA== [2026-01-11 15:02:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:32:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1QkZERTQ0M0JDOEQ5Nzc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1QkZERTQ0M0JDOEQ5Nzc1AA==", "timestamp": "1768123977", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:02:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:02:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:02:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:02:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:02:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84c00c9b732d4a17a7817cd9e219f582", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:02:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1QkZERTQ0M0JDOEQ5Nzc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1QkZERTQ0M0JDOEQ5Nzc1AA==\",\"timestamp\":\"1768123977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:59+05:30"} [2026-01-11 15:02:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1QkZERTQ0M0JDOEQ5Nzc1AA== [2026-01-11 15:02:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:02:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1QkZERTQ0M0JDOEQ5Nzc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1QkZERTQ0M0JDOEQ5Nzc1AA==\",\"timestamp\":\"1768123977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:02:59+05:30"} [2026-01-11 15:02:59] [DEBUG] Ignoring event: delivered [2026-01-11 15:03:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:33:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRDkyQUU0OENBMjI1OTEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRDkyQUU0OENBMjI1OTEzAA==", "timestamp": "1768123983", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:03:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:03:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:03:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:03:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:03:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17753450e172447989e21c27a5e383bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:03:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:03:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRDkyQUU0OENBMjI1OTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRDkyQUU0OENBMjI1OTEzAA==\",\"timestamp\":\"1768123983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:03:05+05:30"} [2026-01-11 15:03:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRDkyQUU0OENBMjI1OTEzAA== [2026-01-11 15:03:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:03:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRDkyQUU0OENBMjI1OTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwRDkyQUU0OENBMjI1OTEzAA==\",\"timestamp\":\"1768123983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:03:06+05:30"} [2026-01-11 15:03:06] [DEBUG] Ignoring event: delivered [2026-01-11 15:03:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:33:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRTc1RjZDM0Q4OTE4MDg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRTc1RjZDM0Q4OTE4MDg3AA==", "timestamp": "1768123989", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:03:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:03:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:03:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:03:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:03:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dcc034f7a0b4e35a6a2415775569d3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:03:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:03:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRTc1RjZDM0Q4OTE4MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRTc1RjZDM0Q4OTE4MDg3AA==\",\"timestamp\":\"1768123989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:03:22+05:30"} [2026-01-11 15:03:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRTc1RjZDM0Q4OTE4MDg3AA== [2026-01-11 15:03:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:03:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRTc1RjZDM0Q4OTE4MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRTc1RjZDM0Q4OTE4MDg3AA==\",\"timestamp\":\"1768123989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:03:22+05:30"} [2026-01-11 15:03:27] [DEBUG] Ignoring event: delivered [2026-01-11 15:03:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:33:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3QkNFOUE5MjY5ODQxOUU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3QkNFOUE5MjY5ODQxOUU3AA==", "timestamp": "1768124025", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:03:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:03:46] [INFO] Sending instructions to 917202000200 [2026-01-11 15:03:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:03:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:03:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7665c86723241c2a321efc7af1947b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:03:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:33:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2QzM0RDBFQ0ZBNTA3NDM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2QzM0RDBFQ0ZBNTA3NDM5AA==", "timestamp": "1768124030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:03:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:03:52] [INFO] Sending instructions to 917202000200 [2026-01-11 15:03:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:03:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:03:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56ef6cb0de2e484f964bb351b7b6819d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:03:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:03:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2QzM0RDBFQ0ZBNTA3NDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2QzM0RDBFQ0ZBNTA3NDM5AA==\",\"timestamp\":\"1768124030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:03:54+05:30"} [2026-01-11 15:03:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2QzM0RDBFQ0ZBNTA3NDM5AA== [2026-01-11 15:03:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:03:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2QzM0RDBFQ0ZBNTA3NDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2QzM0RDBFQ0ZBNTA3NDM5AA==\",\"timestamp\":\"1768124030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:03:54+05:30"} [2026-01-11 15:03:59] [DEBUG] Ignoring event: delivered [2026-01-11 15:04:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3QkNFOUE5MjY5ODQxOUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3QkNFOUE5MjY5ODQxOUU3AA==\",\"timestamp\":\"1768124025\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:03:56+05:30"} [2026-01-11 15:04:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3QkNFOUE5MjY5ODQxOUU3AA== [2026-01-11 15:04:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3QkNFOUE5MjY5ODQxOUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY3QkNFOUE5MjY5ODQxOUU3AA==\",\"timestamp\":\"1768124025\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:03:56+05:30"} [2026-01-11 15:04:05] [DEBUG] Ignoring event: delivered [2026-01-11 15:04:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:34:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU4RTg1NDA0QkRDQzUyODEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU4RTg1NDA0QkRDQzUyODEwAA==", "timestamp": "1768124067", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:04:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:04:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:04:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:04:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:04:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3029f06a1f745f7800ea4c0addd81d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:04:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:04:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU4RTg1NDA0QkRDQzUyODEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU4RTg1NDA0QkRDQzUyODEwAA==\",\"timestamp\":\"1768124067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:04:30+05:30"} [2026-01-11 15:04:32] [DEBUG] Ignoring event: delivered [2026-01-11 15:04:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:04:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU4RTg1NDA0QkRDQzUyODEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU4RTg1NDA0QkRDQzUyODEwAA==\",\"timestamp\":\"1768124067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:04:32+05:30"} [2026-01-11 15:04:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU4RTg1NDA0QkRDQzUyODEwAA== [2026-01-11 15:04:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:34:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNUY0Njg0QkY0MjM0RDhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNUY0Njg0QkY0MjM0RDhFAA==", "timestamp": "1768124073", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:04:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:04:35] [INFO] Sending instructions to 917202000200 [2026-01-11 15:04:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:04:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:04:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2416d5e8719144f8bdb3f9846ed350dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:04:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNUY0Njg0QkY0MjM0RDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNUY0Njg0QkY0MjM0RDhFAA==\",\"timestamp\":\"1768124073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:04:36+05:30"} [2026-01-11 15:04:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:04:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNUY0Njg0QkY0MjM0RDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNUY0Njg0QkY0MjM0RDhFAA==\",\"timestamp\":\"1768124073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:04:36+05:30"} [2026-01-11 15:04:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQyNUY0Njg0QkY0MjM0RDhFAA== [2026-01-11 15:04:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:34:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RTY3MTJBRTZGMjFFRjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RTY3MTJBRTZGMjFFRjFEAA==", "timestamp": "1768124078", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:04:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:04:40] [INFO] Sending instructions to 917202000200 [2026-01-11 15:04:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:04:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:04:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11abec668a1d4d90b8e0f4493d17401a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:04:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RTY3MTJBRTZGMjFFRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RTY3MTJBRTZGMjFFRjFEAA==\",\"timestamp\":\"1768124078\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:04:45+05:30"} [2026-01-11 15:04:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RTY3MTJBRTZGMjFFRjFEAA== [2026-01-11 15:04:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RTY3MTJBRTZGMjFFRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1RTY3MTJBRTZGMjFFRjFEAA==\",\"timestamp\":\"1768124078\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:04:45+05:30"} [2026-01-11 15:04:47] [DEBUG] Ignoring event: delivered [2026-01-11 15:05:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:35:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzUzNUNCQTgzMTU1RTlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzUzNUNCQTgzMTU1RTlEAA==", "timestamp": "1768124114", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:05:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:05:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:05:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:05:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:05:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e28ec77bb00246618f687a07774dec5e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:05:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:35:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3OERGODUzM0E1RUNFNEFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3OERGODUzM0E1RUNFNEFCAA==", "timestamp": "1768124119", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:05:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:05:21] [INFO] Sending instructions to 917202000200 [2026-01-11 15:05:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:05:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:05:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:05:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzUzNUNCQTgzMTU1RTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzUzNUNCQTgzMTU1RTlEAA==\",\"timestamp\":\"1768124114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:05:21+05:30"} [2026-01-11 15:05:21] [DEBUG] Ignoring event: delivered [2026-01-11 15:05:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f20b9f4a4b5b48cebdfc673c0228274a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:05:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:05:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3OERGODUzM0E1RUNFNEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3OERGODUzM0E1RUNFNEFCAA==\",\"timestamp\":\"1768124119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:05:24+05:30"} [2026-01-11 15:05:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3OERGODUzM0E1RUNFNEFCAA== [2026-01-11 15:05:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:05:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3OERGODUzM0E1RUNFNEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3OERGODUzM0E1RUNFNEFCAA==\",\"timestamp\":\"1768124119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:05:24+05:30"} [2026-01-11 15:05:24] [DEBUG] Ignoring event: delivered [2026-01-11 15:05:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:35:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzQjY5Q0JFREUwMDY5QTUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzQjY5Q0JFREUwMDY5QTUyAA==", "timestamp": "1768124125", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:05:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:05:26] [INFO] Sending instructions to 917202000200 [2026-01-11 15:05:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:05:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:05:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27c152248a9c46d3bdb1c15dc16cd7ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:05:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:05:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzUzNUNCQTgzMTU1RTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzUzNUNCQTgzMTU1RTlEAA==\",\"timestamp\":\"1768124114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:05:26+05:30"} [2026-01-11 15:05:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzUzNUNCQTgzMTU1RTlEAA== [2026-01-11 15:05:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:35:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxNjIxQTg3NTFFMkNFQ0IyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxNjIxQTg3NTFFMkNFQ0IyAA==", "timestamp": "1768124130", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:05:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:05:32] [INFO] Sending instructions to 917202000200 [2026-01-11 15:05:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:05:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:05:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67c4e1abeebd488991d03ab4da12a455", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:05:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzQjY5Q0JFREUwMDY5QTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzQjY5Q0JFREUwMDY5QTUyAA==\",\"timestamp\":\"1768124125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:05:35+05:30"} [2026-01-11 15:05:35] [DEBUG] Ignoring event: delivered [2026-01-11 15:05:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:05:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxNjIxQTg3NTFFMkNFQ0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxNjIxQTg3NTFFMkNFQ0IyAA==\",\"timestamp\":\"1768124130\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:05:38+05:30"} [2026-01-11 15:05:39] [DEBUG] Ignoring event: delivered [2026-01-11 15:05:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzQjY5Q0JFREUwMDY5QTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzQjY5Q0JFREUwMDY5QTUyAA==\",\"timestamp\":\"1768124125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:05:37+05:30"} [2026-01-11 15:05:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzQjY5Q0JFREUwMDY5QTUyAA== [2026-01-11 15:05:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:05:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxNjIxQTg3NTFFMkNFQ0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxNjIxQTg3NTFFMkNFQ0IyAA==\",\"timestamp\":\"1768124130\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:05:43+05:30"} [2026-01-11 15:05:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUxNjIxQTg3NTFFMkNFQ0IyAA== [2026-01-11 15:06:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:36:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDNGNzNFQ0Y3MEQ2QzY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDNGNzNFQ0Y3MEQ2QzY4AA==", "timestamp": "1768124166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:06:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:06:07] [INFO] Sending instructions to 917202000200 [2026-01-11 15:06:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:06:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:06:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46a9c757e9714e4082d373f8bdaa8ed6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDNGNzNFQ0Y3MEQ2QzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDNGNzNFQ0Y3MEQ2QzY4AA==\",\"timestamp\":\"1768124166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:06:10+05:30"} [2026-01-11 15:06:10] [DEBUG] Ignoring event: delivered [2026-01-11 15:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDNGNzNFQ0Y3MEQ2QzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDNGNzNFQ0Y3MEQ2QzY4AA==\",\"timestamp\":\"1768124166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:06:10+05:30"} [2026-01-11 15:06:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDNGNzNFQ0Y3MEQ2QzY4AA== [2026-01-11 15:06:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:36:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkVFNjM0NEJEOTIxNUFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkVFNjM0NEJEOTIxNUFFAA==", "timestamp": "1768124171", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:06:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:06:12] [INFO] Sending instructions to 917202000200 [2026-01-11 15:06:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:06:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:06:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "def74f36e65d4470b231923e75858ccb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:06:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:36:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOTg2MTg4QjMzRTBFNTc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOTg2MTg4QjMzRTBFNTc0AA==", "timestamp": "1768124176", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:06:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:06:18] [INFO] Sending instructions to 917202000200 [2026-01-11 15:06:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:06:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:06:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4724b4dcbb9f4f5ea2114ef45a56656a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkVFNjM0NEJEOTIxNUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkVFNjM0NEJEOTIxNUFFAA==\",\"timestamp\":\"1768124171\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:06:21+05:30"} [2026-01-11 15:06:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkVFNjM0NEJEOTIxNUFFAA== [2026-01-11 15:06:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOTg2MTg4QjMzRTBFNTc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOTg2MTg4QjMzRTBFNTc0AA==\",\"timestamp\":\"1768124176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:06:20+05:30"} [2026-01-11 15:06:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOTg2MTg4QjMzRTBFNTc0AA== [2026-01-11 15:06:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkVFNjM0NEJEOTIxNUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkVFNjM0NEJEOTIxNUFFAA==\",\"timestamp\":\"1768124171\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:06:21+05:30"} [2026-01-11 15:06:22] [DEBUG] Ignoring event: delivered [2026-01-11 15:06:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOTg2MTg4QjMzRTBFNTc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCOTg2MTg4QjMzRTBFNTc0AA==\",\"timestamp\":\"1768124176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:06:20+05:30"} [2026-01-11 15:06:22] [DEBUG] Ignoring event: delivered [2026-01-11 15:06:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:36:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCMTEyNTRDRjU0MEM4MDg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCMTEyNTRDRjU0MEM4MDg3AA==", "timestamp": "1768124181", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:06:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:06:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:06:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:06:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:06:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73d9d7cff12c4baf9d4c6c44444679fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:06:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCMTEyNTRDRjU0MEM4MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCMTEyNTRDRjU0MEM4MDg3AA==\",\"timestamp\":\"1768124181\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:06:37+05:30"} [2026-01-11 15:06:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:06:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCMTEyNTRDRjU0MEM4MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCMTEyNTRDRjU0MEM4MDg3AA==\",\"timestamp\":\"1768124181\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:06:37+05:30"} [2026-01-11 15:06:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCMTEyNTRDRjU0MEM4MDg3AA== [2026-01-11 15:06:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:36:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRkE5QkMyNUNFRTFGQzlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRkE5QkMyNUNFRTFGQzlDAA==", "timestamp": "1768124217", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:06:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:06:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:06:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:06:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:06:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81c2dcca1d824ce9ac8271d541096fdc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:07:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:37:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENEMDc2MjFEOUNDNTAxNzM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENEMDc2MjFEOUNDNTAxNzM1AA==", "timestamp": "1768124223", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:07:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:07:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:07:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:07:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:07:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9b1a8815e4943648fe3b2dd7e860640", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:07:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:37:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NDVBRkRCNjc5MDRFQTk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NDVBRkRCNjc5MDRFQTk4AA==", "timestamp": "1768124228", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:07:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:07:10] [INFO] Sending instructions to 917202000200 [2026-01-11 15:07:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:07:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:07:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5212f23b7f7a425e9e2b249db55f2ab2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENEMDc2MjFEOUNDNTAxNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENEMDc2MjFEOUNDNTAxNzM1AA==\",\"timestamp\":\"1768124223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:07:11+05:30"} [2026-01-11 15:07:12] [DEBUG] Ignoring event: delivered [2026-01-11 15:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENEMDc2MjFEOUNDNTAxNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENEMDc2MjFEOUNDNTAxNzM1AA==\",\"timestamp\":\"1768124223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:07:11+05:30"} [2026-01-11 15:07:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENEMDc2MjFEOUNDNTAxNzM1AA== [2026-01-11 15:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRkE5QkMyNUNFRTFGQzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRkE5QkMyNUNFRTFGQzlDAA==\",\"timestamp\":\"1768124217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:07:12+05:30"} [2026-01-11 15:07:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRkE5QkMyNUNFRTFGQzlDAA== [2026-01-11 15:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NDVBRkRCNjc5MDRFQTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NDVBRkRCNjc5MDRFQTk4AA==\",\"timestamp\":\"1768124228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:07:12+05:30"} [2026-01-11 15:07:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NDVBRkRCNjc5MDRFQTk4AA== [2026-01-11 15:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:06:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRkE5QkMyNUNFRTFGQzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRkE5QkMyNUNFRTFGQzlDAA==\",\"timestamp\":\"1768124217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:07:12+05:30"} [2026-01-11 15:07:12] [DEBUG] Ignoring event: delivered [2026-01-11 15:07:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NDVBRkRCNjc5MDRFQTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NDVBRkRCNjc5MDRFQTk4AA==\",\"timestamp\":\"1768124228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:07:12+05:30"} [2026-01-11 15:07:13] [DEBUG] Ignoring event: delivered [2026-01-11 15:07:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:37:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTdENjg3NTVCRUI1OUQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTdENjg3NTVCRUI1OUQwAA==", "timestamp": "1768124264", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:07:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:07:46] [INFO] Sending instructions to 917202000200 [2026-01-11 15:07:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:07:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:07:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d8928156eae4059b61a6b701bf42a67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:07:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:37:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGOEI1N0IxMDk0OEU2QTY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGOEI1N0IxMDk0OEU2QTY5AA==", "timestamp": "1768124269", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:07:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:07:51] [INFO] Sending instructions to 917202000200 [2026-01-11 15:07:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:07:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:07:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b820e55dee1439aa336f4b0440cc0cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:07:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:37:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1RTBCOUQ2RDcwRjQwNjI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1RTBCOUQ2RDcwRjQwNjI2AA==", "timestamp": "1768124275", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:07:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:07:56] [INFO] Sending instructions to 917202000200 [2026-01-11 15:07:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:07:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:07:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "332bbcdc86b1429f919cc1713741ebab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:08:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTdENjg3NTVCRUI1OUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTdENjg3NTVCRUI1OUQwAA==\",\"timestamp\":\"1768124264\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:02+05:30"} [2026-01-11 15:08:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTdENjg3NTVCRUI1OUQwAA== [2026-01-11 15:08:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTdENjg3NTVCRUI1OUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTdENjg3NTVCRUI1OUQwAA==\",\"timestamp\":\"1768124264\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:02+05:30"} [2026-01-11 15:08:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:08:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGOEI1N0IxMDk0OEU2QTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGOEI1N0IxMDk0OEU2QTY5AA==\",\"timestamp\":\"1768124269\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:02+05:30"} [2026-01-11 15:08:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGOEI1N0IxMDk0OEU2QTY5AA== [2026-01-11 15:08:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1RTBCOUQ2RDcwRjQwNjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1RTBCOUQ2RDcwRjQwNjI2AA==\",\"timestamp\":\"1768124275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:02+05:30"} [2026-01-11 15:08:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1RTBCOUQ2RDcwRjQwNjI2AA== [2026-01-11 15:08:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGOEI1N0IxMDk0OEU2QTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJGOEI1N0IxMDk0OEU2QTY5AA==\",\"timestamp\":\"1768124269\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:02+05:30"} [2026-01-11 15:08:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:08:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1RTBCOUQ2RDcwRjQwNjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1RTBCOUQ2RDcwRjQwNjI2AA==\",\"timestamp\":\"1768124275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:14+05:30"} [2026-01-11 15:08:15] [DEBUG] Ignoring event: delivered [2026-01-11 15:08:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:38:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyMEUzNkMzOTZBQjYzOTFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyMEUzNkMzOTZBQjYzOTFFAA==", "timestamp": "1768124311", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:08:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:08:33] [INFO] Sending instructions to 917202000200 [2026-01-11 15:08:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:08:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:08:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:08:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyMEUzNkMzOTZBQjYzOTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyMEUzNkMzOTZBQjYzOTFFAA==\",\"timestamp\":\"1768124311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:37+05:30"} [2026-01-11 15:08:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyMEUzNkMzOTZBQjYzOTFFAA== [2026-01-11 15:08:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:08:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyMEUzNkMzOTZBQjYzOTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyMEUzNkMzOTZBQjYzOTFFAA==\",\"timestamp\":\"1768124311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:38+05:30"} [2026-01-11 15:08:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:08:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d48929fee5dc454c8cfb4ad6e3d323c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:08:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:38:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZDOTQ2MEQ4MjYxMTg2QUVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZDOTQ2MEQ4MjYxMTg2QUVGAA==", "timestamp": "1768124322", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:08:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:08:44] [INFO] Sending instructions to 917202000200 [2026-01-11 15:08:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:08:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:08:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c252addb4d54860bafa946fe3f6d7fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:08:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:08:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZDOTQ2MEQ4MjYxMTg2QUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZDOTQ2MEQ4MjYxMTg2QUVGAA==\",\"timestamp\":\"1768124322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:45+05:30"} [2026-01-11 15:08:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZDOTQ2MEQ4MjYxMTg2QUVGAA== [2026-01-11 15:08:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:38:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRENjY4RjA0RUE4OUFGODBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRENjY4RjA0RUE4OUFGODBBAA==", "timestamp": "1768124327", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:08:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:08:49] [INFO] Sending instructions to 917202000200 [2026-01-11 15:08:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:08:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:08:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "200d696d2d6e4efda52aa3182cea42fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:08:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:08:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZDOTQ2MEQ4MjYxMTg2QUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZDOTQ2MEQ4MjYxMTg2QUVGAA==\",\"timestamp\":\"1768124322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:49+05:30"} [2026-01-11 15:08:50] [DEBUG] Ignoring event: delivered [2026-01-11 15:08:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:38:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4QjY3OEQ0N0M5NjE4Nzg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4QjY3OEQ0N0M5NjE4Nzg2AA==", "timestamp": "1768124332", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:08:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:08:54] [INFO] Sending instructions to 917202000200 [2026-01-11 15:08:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:08:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:08:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "928fea370e5d4d488c3dd27f45efab95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:09:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRENjY4RjA0RUE4OUFGODBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRENjY4RjA0RUE4OUFGODBBAA==\",\"timestamp\":\"1768124327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:59+05:30"} [2026-01-11 15:09:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRENjY4RjA0RUE4OUFGODBBAA== [2026-01-11 15:09:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:39:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3OTVDNkQ4NkQyQTQ3NjM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3OTVDNkQ4NkQyQTQ3NjM0AA==", "timestamp": "1768124338", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:09:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:09:00] [INFO] Sending instructions to 917202000200 [2026-01-11 15:09:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:09:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:09:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRENjY4RjA0RUE4OUFGODBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRENjY4RjA0RUE4OUFGODBBAA==\",\"timestamp\":\"1768124327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:08:59+05:30"} [2026-01-11 15:09:00] [DEBUG] Ignoring event: delivered [2026-01-11 15:09:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1fad85b43be4ae5bcc903a4e0e896dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:09:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4QjY3OEQ0N0M5NjE4Nzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4QjY3OEQ0N0M5NjE4Nzg2AA==\",\"timestamp\":\"1768124332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:00+05:30"} [2026-01-11 15:09:00] [DEBUG] Ignoring event: delivered [2026-01-11 15:09:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4QjY3OEQ0N0M5NjE4Nzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4QjY3OEQ0N0M5NjE4Nzg2AA==\",\"timestamp\":\"1768124332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:00+05:30"} [2026-01-11 15:09:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4QjY3OEQ0N0M5NjE4Nzg2AA== [2026-01-11 15:09:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3OTVDNkQ4NkQyQTQ3NjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3OTVDNkQ4NkQyQTQ3NjM0AA==\",\"timestamp\":\"1768124338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:01+05:30"} [2026-01-11 15:09:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3OTVDNkQ4NkQyQTQ3NjM0AA== [2026-01-11 15:09:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3OTVDNkQ4NkQyQTQ3NjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3OTVDNkQ4NkQyQTQ3NjM0AA==\",\"timestamp\":\"1768124338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:01+05:30"} [2026-01-11 15:09:01] [DEBUG] Ignoring event: delivered [2026-01-11 15:09:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:39:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4RkU2NEYxNjU1NzdGMDc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4RkU2NEYxNjU1NzdGMDc0AA==", "timestamp": "1768124344", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:09:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:09:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:09:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:09:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:09:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4a0e457eca4404ba0d449ad9ec431b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:09:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:39:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4MDBEQ0M2NzQ4NkJFMzNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4MDBEQ0M2NzQ4NkJFMzNCAA==", "timestamp": "1768124349", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:09:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:09:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:09:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:09:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:09:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba73898d5a7b462c95059fc987cdfce4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:09:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4RkU2NEYxNjU1NzdGMDc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4RkU2NEYxNjU1NzdGMDc0AA==\",\"timestamp\":\"1768124344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:27+05:30"} [2026-01-11 15:09:27] [DEBUG] Ignoring event: delivered [2026-01-11 15:09:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4RkU2NEYxNjU1NzdGMDc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4RkU2NEYxNjU1NzdGMDc0AA==\",\"timestamp\":\"1768124344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:27+05:30"} [2026-01-11 15:09:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4RkU2NEYxNjU1NzdGMDc0AA== [2026-01-11 15:09:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4MDBEQ0M2NzQ4NkJFMzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4MDBEQ0M2NzQ4NkJFMzNCAA==\",\"timestamp\":\"1768124349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:38+05:30"} [2026-01-11 15:09:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:09:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4MDBEQ0M2NzQ4NkJFMzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4MDBEQ0M2NzQ4NkJFMzNCAA==\",\"timestamp\":\"1768124349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:38+05:30"} [2026-01-11 15:09:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4MDBEQ0M2NzQ4NkJFMzNCAA== [2026-01-11 15:09:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:39:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGNjQ5QjQ5OEI0QzlFQzhFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGNjQ5QjQ5OEI0QzlFQzhFAA==", "timestamp": "1768124385", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:09:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:09:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:09:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:09:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:09:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e2905c60c1c4e63a46fdc7cbaf7be53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:09:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:39:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3Nzg1QTY2MTUxNTVCNzI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3Nzg1QTY2MTUxNTVCNzI2AA==", "timestamp": "1768124390", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:09:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:09:52] [INFO] Sending instructions to 917202000200 [2026-01-11 15:09:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:09:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:09:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e3e5cbbc2ef4434aa5168b2302f4b10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:09:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGNjQ5QjQ5OEI0QzlFQzhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGNjQ5QjQ5OEI0QzlFQzhFAA==\",\"timestamp\":\"1768124385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:56+05:30"} [2026-01-11 15:09:57] [DEBUG] Ignoring event: delivered [2026-01-11 15:09:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGNjQ5QjQ5OEI0QzlFQzhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGNjQ5QjQ5OEI0QzlFQzhFAA==\",\"timestamp\":\"1768124385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:57+05:30"} [2026-01-11 15:09:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGNjQ5QjQ5OEI0QzlFQzhFAA== [2026-01-11 15:09:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3Nzg1QTY2MTUxNTVCNzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3Nzg1QTY2MTUxNTVCNzI2AA==\",\"timestamp\":\"1768124390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:57+05:30"} [2026-01-11 15:09:57] [DEBUG] Ignoring event: delivered [2026-01-11 15:09:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:39:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTExMTg4QzdDOTQwMTFBQTNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTExMTg4QzdDOTQwMTFBQTNGAA==", "timestamp": "1768124396", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:09:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:09:57] [INFO] Sending instructions to 917202000200 [2026-01-11 15:09:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:09:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:09:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3Nzg1QTY2MTUxNTVCNzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3Nzg1QTY2MTUxNTVCNzI2AA==\",\"timestamp\":\"1768124390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:09:57+05:30"} [2026-01-11 15:09:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3Nzg1QTY2MTUxNTVCNzI2AA== [2026-01-11 15:09:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce366a6e6936420e8fe6be87a049cc1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:10:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTExMTg4QzdDOTQwMTFBQTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTExMTg4QzdDOTQwMTFBQTNGAA==\",\"timestamp\":\"1768124396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:08+05:30"} [2026-01-11 15:10:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTExMTg4QzdDOTQwMTFBQTNGAA== [2026-01-11 15:10:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:09:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTExMTg4QzdDOTQwMTFBQTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTExMTg4QzdDOTQwMTFBQTNGAA==\",\"timestamp\":\"1768124396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:09+05:30"} [2026-01-11 15:10:09] [DEBUG] Ignoring event: delivered [2026-01-11 15:10:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:40:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRUNDMzIzQkNGOEE1NDIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRUNDMzIzQkNGOEE1NDIzAA==", "timestamp": "1768124432", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:10:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:10:34] [INFO] Sending instructions to 917202000200 [2026-01-11 15:10:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:10:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:10:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6e543fb298d406189dbdca61549664b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:10:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRUNDMzIzQkNGOEE1NDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRUNDMzIzQkNGOEE1NDIzAA==\",\"timestamp\":\"1768124432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:36+05:30"} [2026-01-11 15:10:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRUNDMzIzQkNGOEE1NDIzAA== [2026-01-11 15:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:10:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRUNDMzIzQkNGOEE1NDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRUNDMzIzQkNGOEE1NDIzAA==\",\"timestamp\":\"1768124432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:37+05:30"} [2026-01-11 15:10:37] [DEBUG] Ignoring event: delivered [2026-01-11 15:10:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:40:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcyODBEMTMzODBCRTA4MjY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcyODBEMTMzODBCRTA4MjY3AA==", "timestamp": "1768124437", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:10:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:10:39] [INFO] Sending instructions to 917202000200 [2026-01-11 15:10:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:10:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:10:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfae92d70c294927b5ea6feb7fd863f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:10:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:40:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY5MDYzN0RDNDZEMUZBNDYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY5MDYzN0RDNDZEMUZBNDYzAA==", "timestamp": "1768124443", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:10:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:10:44] [INFO] Sending instructions to 917202000200 [2026-01-11 15:10:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:10:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:10:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31517bc26aa74344b2c257e8f0b882f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:10:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY5MDYzN0RDNDZEMUZBNDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY5MDYzN0RDNDZEMUZBNDYzAA==\",\"timestamp\":\"1768124443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:47+05:30"} [2026-01-11 15:10:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY5MDYzN0RDNDZEMUZBNDYzAA== [2026-01-11 15:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:10:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY5MDYzN0RDNDZEMUZBNDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY5MDYzN0RDNDZEMUZBNDYzAA==\",\"timestamp\":\"1768124443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:47+05:30"} [2026-01-11 15:10:48] [DEBUG] Ignoring event: delivered [2026-01-11 15:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcyODBEMTMzODBCRTA4MjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcyODBEMTMzODBCRTA4MjY3AA==\",\"timestamp\":\"1768124437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:47+05:30"} [2026-01-11 15:10:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcyODBEMTMzODBCRTA4MjY3AA== [2026-01-11 15:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcyODBEMTMzODBCRTA4MjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcyODBEMTMzODBCRTA4MjY3AA==\",\"timestamp\":\"1768124437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:48+05:30"} [2026-01-11 15:10:48] [DEBUG] Ignoring event: delivered [2026-01-11 15:10:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:40:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyNkRFQTMxNzgyRTZBMEQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyNkRFQTMxNzgyRTZBMEQ4AA==", "timestamp": "1768124448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:10:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:10:50] [INFO] Sending instructions to 917202000200 [2026-01-11 15:10:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:10:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:10:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abcfb4812c4b4f7d805986c699aa568f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:10:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:10:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyNkRFQTMxNzgyRTZBMEQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyNkRFQTMxNzgyRTZBMEQ4AA==\",\"timestamp\":\"1768124448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:59+05:30"} [2026-01-11 15:10:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyNkRFQTMxNzgyRTZBMEQ4AA== [2026-01-11 15:10:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:10:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyNkRFQTMxNzgyRTZBMEQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyNkRFQTMxNzgyRTZBMEQ4AA==\",\"timestamp\":\"1768124448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:10:59+05:30"} [2026-01-11 15:10:59] [DEBUG] Ignoring event: delivered [2026-01-11 15:11:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:41:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwQjZEQTdERTVEQzNDMDYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwQjZEQTdERTVEQzNDMDYyAA==", "timestamp": "1768124484", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:11:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:11:26] [INFO] Sending instructions to 917202000200 [2026-01-11 15:11:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:11:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:11:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b71ea6572f5a4059868c5d2a028fa6b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwQjZEQTdERTVEQzNDMDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwQjZEQTdERTVEQzNDMDYyAA==\",\"timestamp\":\"1768124484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:11:27+05:30"} [2026-01-11 15:11:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwQjZEQTdERTVEQzNDMDYyAA== [2026-01-11 15:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwQjZEQTdERTVEQzNDMDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMwQjZEQTdERTVEQzNDMDYyAA==\",\"timestamp\":\"1768124484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:11:27+05:30"} [2026-01-11 15:11:28] [DEBUG] Ignoring event: delivered [2026-01-11 15:11:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:41:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MjUyODlCQzcxQzQ3NTNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MjUyODlCQzcxQzQ3NTNEAA==", "timestamp": "1768124489", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:11:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:11:31] [INFO] Sending instructions to 917202000200 [2026-01-11 15:11:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:11:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:11:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "126dba267f96424b84900dec0e16a1d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:11:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:41:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyRUUzNTM5QjI1NTRDODQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyRUUzNTM5QjI1NTRDODQxAA==", "timestamp": "1768124494", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:11:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:11:36] [INFO] Sending instructions to 917202000200 [2026-01-11 15:11:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:11:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:11:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "592acf9668e14b6d922b81feee550e0e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:11:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:41:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCMDhFQzA3MTIxMDBFOTdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCMDhFQzA3MTIxMDBFOTdDAA==", "timestamp": "1768124500", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:11:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:11:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:11:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:11:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:11:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ab923b1d5bf4f588cd7b28c8252831d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:11:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCMDhFQzA3MTIxMDBFOTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCMDhFQzA3MTIxMDBFOTdDAA==\",\"timestamp\":\"1768124500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:11:42+05:30"} [2026-01-11 15:11:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCMDhFQzA3MTIxMDBFOTdDAA== [2026-01-11 15:11:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCMDhFQzA3MTIxMDBFOTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCMDhFQzA3MTIxMDBFOTdDAA==\",\"timestamp\":\"1768124500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:11:42+05:30"} [2026-01-11 15:11:43] [DEBUG] Ignoring event: delivered [2026-01-11 15:11:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:41:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDkzREU0OUZEQTdENkExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDkzREU0OUZEQTdENkExAA==", "timestamp": "1768124505", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:11:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:11:46] [INFO] Sending instructions to 917202000200 [2026-01-11 15:11:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:11:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:11:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90fd058fa02a405b9d5c0c158491191d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:11:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MjUyODlCQzcxQzQ3NTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MjUyODlCQzcxQzQ3NTNEAA==\",\"timestamp\":\"1768124489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:11:53+05:30"} [2026-01-11 15:11:54] [DEBUG] Ignoring event: delivered [2026-01-11 15:11:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyRUUzNTM5QjI1NTRDODQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyRUUzNTM5QjI1NTRDODQxAA==\",\"timestamp\":\"1768124494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:11:55+05:30"} [2026-01-11 15:11:56] [DEBUG] Ignoring event: delivered [2026-01-11 15:11:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MjUyODlCQzcxQzQ3NTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MjUyODlCQzcxQzQ3NTNEAA==\",\"timestamp\":\"1768124489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:11:55+05:30"} [2026-01-11 15:11:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MjUyODlCQzcxQzQ3NTNEAA== [2026-01-11 15:11:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyRUUzNTM5QjI1NTRDODQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyRUUzNTM5QjI1NTRDODQxAA==\",\"timestamp\":\"1768124494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:11:56+05:30"} [2026-01-11 15:11:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyRUUzNTM5QjI1NTRDODQxAA== [2026-01-11 15:12:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDkzREU0OUZEQTdENkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDkzREU0OUZEQTdENkExAA==\",\"timestamp\":\"1768124505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:12:05+05:30"} [2026-01-11 15:12:05] [DEBUG] Ignoring event: delivered [2026-01-11 15:12:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDkzREU0OUZEQTdENkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDkzREU0OUZEQTdENkExAA==\",\"timestamp\":\"1768124505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:12:06+05:30"} [2026-01-11 15:12:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDkzREU0OUZEQTdENkExAA== [2026-01-11 15:12:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:42:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4M0ZCNEVDOEE5OTQ4RkY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4M0ZCNEVDOEE5OTQ4RkY4AA==", "timestamp": "1768124541", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:12:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:12:22] [INFO] Sending instructions to 917202000200 [2026-01-11 15:12:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:12:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:12:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bd89c3165b449dea2ed173a089bf0ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:12:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4M0ZCNEVDOEE5OTQ4RkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4M0ZCNEVDOEE5OTQ4RkY4AA==\",\"timestamp\":\"1768124541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:12:24+05:30"} [2026-01-11 15:12:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4M0ZCNEVDOEE5OTQ4RkY4AA== [2026-01-11 15:12:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4M0ZCNEVDOEE5OTQ4RkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI4M0ZCNEVDOEE5OTQ4RkY4AA==\",\"timestamp\":\"1768124541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:12:24+05:30"} [2026-01-11 15:12:25] [DEBUG] Ignoring event: delivered [2026-01-11 15:12:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:42:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RDYzRjU4NTI0OEUzMzVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RDYzRjU4NTI0OEUzMzVCAA==", "timestamp": "1768124546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:12:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:12:28] [INFO] Sending instructions to 917202000200 [2026-01-11 15:12:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:12:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:12:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74af7a1e48374bdf915bfb9976fd861e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:12:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:42:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4QkRCODQwNUQ2OTZDRDEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4QkRCODQwNUQ2OTZDRDEyAA==", "timestamp": "1768124551", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:12:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:12:33] [INFO] Sending instructions to 917202000200 [2026-01-11 15:12:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:12:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:12:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8bc7b7d8c9d4a3cbb8ac4e398c3cf0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:12:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:12:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4QkRCODQwNUQ2OTZDRDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4QkRCODQwNUQ2OTZDRDEyAA==\",\"timestamp\":\"1768124551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:12:36+05:30"} [2026-01-11 15:12:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4QkRCODQwNUQ2OTZDRDEyAA== [2026-01-11 15:12:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:12:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RDYzRjU4NTI0OEUzMzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RDYzRjU4NTI0OEUzMzVCAA==\",\"timestamp\":\"1768124546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:12:37+05:30"} [2026-01-11 15:12:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RDYzRjU4NTI0OEUzMzVCAA== [2026-01-11 15:12:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:12:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4QkRCODQwNUQ2OTZDRDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4QkRCODQwNUQ2OTZDRDEyAA==\",\"timestamp\":\"1768124551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:12:37+05:30"} [2026-01-11 15:12:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:12:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:12:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RDYzRjU4NTI0OEUzMzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RDYzRjU4NTI0OEUzMzVCAA==\",\"timestamp\":\"1768124546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:12:37+05:30"} [2026-01-11 15:12:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:13:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:43:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzEwM0JERTkyQ0VCMzlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzEwM0JERTkyQ0VCMzlEAA==", "timestamp": "1768124587", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:13:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:13:09] [INFO] Sending instructions to 917202000200 [2026-01-11 15:13:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:13:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:13:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cac95a8094c24b0f8b1e38d96f446cce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:13:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:13:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzEwM0JERTkyQ0VCMzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzEwM0JERTkyQ0VCMzlEAA==\",\"timestamp\":\"1768124587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:13:10+05:30"} [2026-01-11 15:13:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzEwM0JERTkyQ0VCMzlEAA== [2026-01-11 15:13:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:13:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzEwM0JERTkyQ0VCMzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzEwM0JERTkyQ0VCMzlEAA==\",\"timestamp\":\"1768124587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:13:11+05:30"} [2026-01-11 15:13:14] [DEBUG] Ignoring event: delivered [2026-01-11 15:13:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:43:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGQzk2MzY3MjYxRkVFREVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGQzk2MzY3MjYxRkVFREVBAA==", "timestamp": "1768124593", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:13:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:13:14] [INFO] Sending instructions to 917202000200 [2026-01-11 15:13:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:13:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:13:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4eec6dff9644afc8ad0018d059c5d32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:13:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:43:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDMjJGNEUxN0Y0MDBEQkIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDMjJGNEUxN0Y0MDBEQkIwAA==", "timestamp": "1768124598", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:13:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:13:20] [INFO] Sending instructions to 917202000200 [2026-01-11 15:13:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:13:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:13:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "622661ba346f4e36a81967d5a7785977", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:13:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:13:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGQzk2MzY3MjYxRkVFREVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGQzk2MzY3MjYxRkVFREVBAA==\",\"timestamp\":\"1768124593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:13:21+05:30"} [2026-01-11 15:13:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGQzk2MzY3MjYxRkVFREVBAA== [2026-01-11 15:13:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:43:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQkZENTcxRDhEMTQxRTY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQkZENTcxRDhEMTQxRTY3AA==", "timestamp": "1768124603", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:13:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:13:25] [INFO] Sending instructions to 917202000200 [2026-01-11 15:13:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:13:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:13:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91a1c8b233cd43b9994e1f545367b04f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:13:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:13:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDMjJGNEUxN0Y0MDBEQkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDMjJGNEUxN0Y0MDBEQkIwAA==\",\"timestamp\":\"1768124598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:13:23+05:30"} [2026-01-11 15:13:26] [DEBUG] Ignoring event: delivered [2026-01-11 15:13:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:13:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGQzk2MzY3MjYxRkVFREVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGQzk2MzY3MjYxRkVFREVBAA==\",\"timestamp\":\"1768124593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:13:23+05:30"} [2026-01-11 15:13:26] [DEBUG] Ignoring event: delivered [2026-01-11 15:13:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:13:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQkZENTcxRDhEMTQxRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQkZENTcxRDhEMTQxRTY3AA==\",\"timestamp\":\"1768124603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:13:27+05:30"} [2026-01-11 15:13:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQkZENTcxRDhEMTQxRTY3AA== [2026-01-11 15:13:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:13:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDMjJGNEUxN0Y0MDBEQkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDMjJGNEUxN0Y0MDBEQkIwAA==\",\"timestamp\":\"1768124598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:13:27+05:30"} [2026-01-11 15:13:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDMjJGNEUxN0Y0MDBEQkIwAA== [2026-01-11 15:13:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:13:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQkZENTcxRDhEMTQxRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQkZENTcxRDhEMTQxRTY3AA==\",\"timestamp\":\"1768124603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:13:31+05:30"} [2026-01-11 15:13:33] [DEBUG] Ignoring event: delivered [2026-01-11 15:14:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:44:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyOENBMDVFNDk3MkRBREFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyOENBMDVFNDk3MkRBREFGAA==", "timestamp": "1768124639", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:14:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:14:01] [INFO] Sending instructions to 917202000200 [2026-01-11 15:14:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:14:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:14:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b9b53714b5545a2b84edd6b0fabb284", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:14:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyOENBMDVFNDk3MkRBREFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyOENBMDVFNDk3MkRBREFGAA==\",\"timestamp\":\"1768124639\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:04+05:30"} [2026-01-11 15:14:06] [DEBUG] Ignoring event: delivered [2026-01-11 15:14:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyOENBMDVFNDk3MkRBREFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyOENBMDVFNDk3MkRBREFGAA==\",\"timestamp\":\"1768124639\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:04+05:30"} [2026-01-11 15:14:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyOENBMDVFNDk3MkRBREFGAA== [2026-01-11 15:14:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:44:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExNzZFRjJBRjhCQTkwQzAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExNzZFRjJBRjhCQTkwQzAxAA==", "timestamp": "1768124645", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:14:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:14:07] [INFO] Sending instructions to 917202000200 [2026-01-11 15:14:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:14:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:14:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b98e9121f7b40b7b53e624ee6ce7e6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:14:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:44:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwNDc1NTM2OTQ2QkU1REI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwNDc1NTM2OTQ2QkU1REI2AA==", "timestamp": "1768124650", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:14:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:14:12] [INFO] Sending instructions to 917202000200 [2026-01-11 15:14:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:14:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:14:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58648190eb86495f8a5d1285e561298a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:14:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExNzZFRjJBRjhCQTkwQzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExNzZFRjJBRjhCQTkwQzAxAA==\",\"timestamp\":\"1768124645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:13+05:30"} [2026-01-11 15:14:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExNzZFRjJBRjhCQTkwQzAxAA== [2026-01-11 15:14:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExNzZFRjJBRjhCQTkwQzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkExNzZFRjJBRjhCQTkwQzAxAA==\",\"timestamp\":\"1768124645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:14+05:30"} [2026-01-11 15:14:15] [DEBUG] Ignoring event: delivered [2026-01-11 15:14:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwNDc1NTM2OTQ2QkU1REI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwNDc1NTM2OTQ2QkU1REI2AA==\",\"timestamp\":\"1768124650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:15+05:30"} [2026-01-11 15:14:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwNDc1NTM2OTQ2QkU1REI2AA== [2026-01-11 15:14:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwNDc1NTM2OTQ2QkU1REI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUwNDc1NTM2OTQ2QkU1REI2AA==\",\"timestamp\":\"1768124650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:14+05:30"} [2026-01-11 15:14:17] [DEBUG] Ignoring event: delivered [2026-01-11 15:14:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:44:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyMzg5Rjg0QTgwQjA0MzEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyMzg5Rjg0QTgwQjA0MzEwAA==", "timestamp": "1768124656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:14:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:14:17] [INFO] Sending instructions to 917202000200 [2026-01-11 15:14:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:14:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:14:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0183650903c94860a5b6a85f1f86ae74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:14:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyMzg5Rjg0QTgwQjA0MzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyMzg5Rjg0QTgwQjA0MzEwAA==\",\"timestamp\":\"1768124656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:18+05:30"} [2026-01-11 15:14:19] [DEBUG] Ignoring event: delivered [2026-01-11 15:14:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyMzg5Rjg0QTgwQjA0MzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyMzg5Rjg0QTgwQjA0MzEwAA==\",\"timestamp\":\"1768124656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:18+05:30"} [2026-01-11 15:14:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IyMzg5Rjg0QTgwQjA0MzEwAA== [2026-01-11 15:14:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:44:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3RENEODUyRkExRDRERDE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3RENEODUyRkExRDRERDE4AA==", "timestamp": "1768124661", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:14:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:14:22] [INFO] Sending instructions to 917202000200 [2026-01-11 15:14:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:14:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:14:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a6df21a52c14346a1817d609f972acd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:14:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3RENEODUyRkExRDRERDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3RENEODUyRkExRDRERDE4AA==\",\"timestamp\":\"1768124661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:28+05:30"} [2026-01-11 15:14:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3RENEODUyRkExRDRERDE4AA== [2026-01-11 15:14:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3RENEODUyRkExRDRERDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3RENEODUyRkExRDRERDE4AA==\",\"timestamp\":\"1768124661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:28+05:30"} [2026-01-11 15:14:30] [DEBUG] Ignoring event: delivered [2026-01-11 15:14:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:44:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCN0ExOTA3RDIxOTVEMEMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCN0ExOTA3RDIxOTVEMEMwAA==", "timestamp": "1768124697", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:14:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:14:58] [INFO] Sending instructions to 917202000200 [2026-01-11 15:14:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:14:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:14:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55aca07cd577408aaffc433ebfdc5032", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:15:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCN0ExOTA3RDIxOTVEMEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCN0ExOTA3RDIxOTVEMEMwAA==\",\"timestamp\":\"1768124697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:59+05:30"} [2026-01-11 15:15:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCN0ExOTA3RDIxOTVEMEMwAA== [2026-01-11 15:15:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCN0ExOTA3RDIxOTVEMEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNCN0ExOTA3RDIxOTVEMEMwAA==\",\"timestamp\":\"1768124697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:14:59+05:30"} [2026-01-11 15:15:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:15:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:45:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3ODY5RjE5MDk3Mzg1NzdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3ODY5RjE5MDk3Mzg1NzdCAA==", "timestamp": "1768124702", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:15:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:15:04] [INFO] Sending instructions to 917202000200 [2026-01-11 15:15:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:15:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:15:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6ccccdea40f445592447f5ed03cd32e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:15:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:45:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1QTVFNkE1OUQzMTg1RjM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1QTVFNkE1OUQzMTg1RjM2AA==", "timestamp": "1768124707", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:15:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:15:12] [INFO] Sending instructions to 917202000200 [2026-01-11 15:15:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:15:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:15:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b9c72be9ffe4a3bb4ab6e7e4c4251c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:15:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1QTVFNkE1OUQzMTg1RjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1QTVFNkE1OUQzMTg1RjM2AA==\",\"timestamp\":\"1768124707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:15:14+05:30"} [2026-01-11 15:15:14] [DEBUG] Ignoring event: delivered [2026-01-11 15:15:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:45:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3N0VCNDA1Mzc2N0M2NkFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3N0VCNDA1Mzc2N0M2NkFEAA==", "timestamp": "1768124715", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:15:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:15:17] [INFO] Sending instructions to 917202000200 [2026-01-11 15:15:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:15:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:15:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79062f310eea42519ce4f33e1067e53f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3ODY5RjE5MDk3Mzg1NzdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3ODY5RjE5MDk3Mzg1NzdCAA==\",\"timestamp\":\"1768124702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:15:19+05:30"} [2026-01-11 15:15:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3ODY5RjE5MDk3Mzg1NzdCAA== [2026-01-11 15:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3N0VCNDA1Mzc2N0M2NkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3N0VCNDA1Mzc2N0M2NkFEAA==\",\"timestamp\":\"1768124715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:15:20+05:30"} [2026-01-11 15:15:20] [DEBUG] Ignoring event: delivered [2026-01-11 15:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3N0VCNDA1Mzc2N0M2NkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3N0VCNDA1Mzc2N0M2NkFEAA==\",\"timestamp\":\"1768124715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:15:20+05:30"} [2026-01-11 15:15:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3N0VCNDA1Mzc2N0M2NkFEAA== [2026-01-11 15:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3ODY5RjE5MDk3Mzg1NzdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3ODY5RjE5MDk3Mzg1NzdCAA==\",\"timestamp\":\"1768124702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:15:20+05:30"} [2026-01-11 15:15:20] [DEBUG] Ignoring event: delivered [2026-01-11 15:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1QTVFNkE1OUQzMTg1RjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1QTVFNkE1OUQzMTg1RjM2AA==\",\"timestamp\":\"1768124707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:15:20+05:30"} [2026-01-11 15:15:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1QTVFNkE1OUQzMTg1RjM2AA== [2026-01-11 15:15:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:45:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJFNjM5QTBFMjREMDY0RDREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJFNjM5QTBFMjREMDY0RDREAA==", "timestamp": "1768124721", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:15:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:15:22] [INFO] Sending instructions to 917202000200 [2026-01-11 15:15:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:15:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:15:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1fdc276e2a44dc29a2119016600a061", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJFNjM5QTBFMjREMDY0RDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJFNjM5QTBFMjREMDY0RDREAA==\",\"timestamp\":\"1768124721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:15:27+05:30"} [2026-01-11 15:15:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJFNjM5QTBFMjREMDY0RDREAA== [2026-01-11 15:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJFNjM5QTBFMjREMDY0RDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJFNjM5QTBFMjREMDY0RDREAA==\",\"timestamp\":\"1768124721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:15:27+05:30"} [2026-01-11 15:15:27] [DEBUG] Ignoring event: delivered [2026-01-11 15:15:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:45:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBNkY4REM0MzQ2QzkyODI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBNkY4REM0MzQ2QzkyODI0AA==", "timestamp": "1768124757", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:15:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:15:58] [INFO] Sending instructions to 917202000200 [2026-01-11 15:15:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:15:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:15:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee00f518e1ed4bd6abdf5770d12fbff8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:16:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:46:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBRDkzMjVBOTA2NjY3MUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBRDkzMjVBOTA2NjY3MUFDAA==", "timestamp": "1768124762", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:16:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:16:04] [INFO] Sending instructions to 917202000200 [2026-01-11 15:16:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:16:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:16:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e8ffa12d416406594dd0057c35f1e9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:16:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBRDkzMjVBOTA2NjY3MUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBRDkzMjVBOTA2NjY3MUFDAA==\",\"timestamp\":\"1768124762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:16:05+05:30"} [2026-01-11 15:16:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBRDkzMjVBOTA2NjY3MUFDAA== [2026-01-11 15:16:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBRDkzMjVBOTA2NjY3MUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBRDkzMjVBOTA2NjY3MUFDAA==\",\"timestamp\":\"1768124762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:16:05+05:30"} [2026-01-11 15:16:05] [DEBUG] Ignoring event: delivered [2026-01-11 15:16:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:46:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMjU2MzcwNjUyMjUwMzkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMjU2MzcwNjUyMjUwMzkxAA==", "timestamp": "1768124767", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:16:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:16:09] [INFO] Sending instructions to 917202000200 [2026-01-11 15:16:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:16:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:16:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8836ed030a44cabac7a6b204402bbca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBNkY4REM0MzQ2QzkyODI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBNkY4REM0MzQ2QzkyODI0AA==\",\"timestamp\":\"1768124757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:16:10+05:30"} [2026-01-11 15:16:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBNkY4REM0MzQ2QzkyODI0AA== [2026-01-11 15:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMjU2MzcwNjUyMjUwMzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMjU2MzcwNjUyMjUwMzkxAA==\",\"timestamp\":\"1768124767\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:16:10+05:30"} [2026-01-11 15:16:10] [DEBUG] Ignoring event: delivered [2026-01-11 15:16:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMjU2MzcwNjUyMjUwMzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMjU2MzcwNjUyMjUwMzkxAA==\",\"timestamp\":\"1768124767\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:16:10+05:30"} [2026-01-11 15:16:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FFMjU2MzcwNjUyMjUwMzkxAA== [2026-01-11 15:16:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:15:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBNkY4REM0MzQ2QzkyODI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBNkY4REM0MzQ2QzkyODI0AA==\",\"timestamp\":\"1768124757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:16:20+05:30"} [2026-01-11 15:16:21] [DEBUG] Ignoring event: delivered [2026-01-11 15:16:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:46:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5RTk5MTg4MzFFRjAxMDg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5RTk5MTg4MzFFRjAxMDg5AA==", "timestamp": "1768124803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:16:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:16:45] [INFO] Sending instructions to 917202000200 [2026-01-11 15:16:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:16:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:16:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b585f7eda684191a0865a8aabf72947", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:16:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:46:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGMzlDMDBBMjc5RTFDNEQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGMzlDMDBBMjc5RTFDNEQzAA==", "timestamp": "1768124809", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:16:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:16:51] [INFO] Sending instructions to 917202000200 [2026-01-11 15:16:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:16:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:16:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd84159c57284b40b6d261c21013cb07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:16:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5RTk5MTg4MzFFRjAxMDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5RTk5MTg4MzFFRjAxMDg5AA==\",\"timestamp\":\"1768124803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:16:51+05:30"} [2026-01-11 15:16:52] [DEBUG] Ignoring event: delivered [2026-01-11 15:16:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5RTk5MTg4MzFFRjAxMDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5RTk5MTg4MzFFRjAxMDg5AA==\",\"timestamp\":\"1768124803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:16:51+05:30"} [2026-01-11 15:16:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5RTk5MTg4MzFFRjAxMDg5AA== [2026-01-11 15:16:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGMzlDMDBBMjc5RTFDNEQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGMzlDMDBBMjc5RTFDNEQzAA==\",\"timestamp\":\"1768124809\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:16:56+05:30"} [2026-01-11 15:16:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGMzlDMDBBMjc5RTFDNEQzAA== [2026-01-11 15:16:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:46:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA1REQyNkYyODI5MDE0NTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA1REQyNkYyODI5MDE0NTYxAA==", "timestamp": "1768124815", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:16:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:16:57] [INFO] Sending instructions to 917202000200 [2026-01-11 15:16:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:16:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:16:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "355ffdc9d93e4ff1a91b0fabcc127ded", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA1REQyNkYyODI5MDE0NTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA1REQyNkYyODI5MDE0NTYxAA==\",\"timestamp\":\"1768124815\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:01+05:30"} [2026-01-11 15:17:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA1REQyNkYyODI5MDE0NTYxAA== [2026-01-11 15:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA1REQyNkYyODI5MDE0NTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA1REQyNkYyODI5MDE0NTYxAA==\",\"timestamp\":\"1768124815\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:02+05:30"} [2026-01-11 15:17:02] [DEBUG] Ignoring event: delivered [2026-01-11 15:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGMzlDMDBBMjc5RTFDNEQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JGMzlDMDBBMjc5RTFDNEQzAA==\",\"timestamp\":\"1768124809\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:02+05:30"} [2026-01-11 15:17:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:17:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:47:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwMzMzOEY2OTNDMzRBOTZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwMzMzOEY2OTNDMzRBOTZFAA==", "timestamp": "1768124852", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:17:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:17:34] [INFO] Sending instructions to 917202000200 [2026-01-11 15:17:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:17:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:17:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54d4108e03ea4aea984e07f9be21ddc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:17:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:17:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwMzMzOEY2OTNDMzRBOTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwMzMzOEY2OTNDMzRBOTZFAA==\",\"timestamp\":\"1768124852\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:35+05:30"} [2026-01-11 15:17:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwMzMzOEY2OTNDMzRBOTZFAA== [2026-01-11 15:17:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:17:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwMzMzOEY2OTNDMzRBOTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwMzMzOEY2OTNDMzRBOTZFAA==\",\"timestamp\":\"1768124852\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:35+05:30"} [2026-01-11 15:17:36] [DEBUG] Ignoring event: delivered [2026-01-11 15:17:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:47:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhEM0Y2N0ZFRUQ1NUI1RDUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhEM0Y2N0ZFRUQ1NUI1RDUwAA==", "timestamp": "1768124858", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:17:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:17:42] [INFO] Sending instructions to 917202000200 [2026-01-11 15:17:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:17:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:17:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c98d330d203c49f7a024c2e0657ea6d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:17:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhEM0Y2N0ZFRUQ1NUI1RDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhEM0Y2N0ZFRUQ1NUI1RDUwAA==\",\"timestamp\":\"1768124858\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:45+05:30"} [2026-01-11 15:17:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhEM0Y2N0ZFRUQ1NUI1RDUwAA== [2026-01-11 15:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:17:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhEM0Y2N0ZFRUQ1NUI1RDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhEM0Y2N0ZFRUQ1NUI1RDUwAA==\",\"timestamp\":\"1768124858\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:45+05:30"} [2026-01-11 15:17:45] [DEBUG] Ignoring event: delivered [2026-01-11 15:17:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:47:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI3Nzc0REU0RTU4MkI3QzQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI3Nzc0REU0RTU4MkI3QzQzAA==", "timestamp": "1768124866", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:17:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:17:48] [INFO] Sending instructions to 917202000200 [2026-01-11 15:17:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:17:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:17:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42edf977b6b74f4f9883d587a79ea244", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:17:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:17:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI3Nzc0REU0RTU4MkI3QzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI3Nzc0REU0RTU4MkI3QzQzAA==\",\"timestamp\":\"1768124866\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:51+05:30"} [2026-01-11 15:17:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI3Nzc0REU0RTU4MkI3QzQzAA== [2026-01-11 15:17:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:17:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI3Nzc0REU0RTU4MkI3QzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI3Nzc0REU0RTU4MkI3QzQzAA==\",\"timestamp\":\"1768124866\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:51+05:30"} [2026-01-11 15:17:52] [DEBUG] Ignoring event: delivered [2026-01-11 15:17:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:47:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NEY5MzQ0MjQ2QzY1MjNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NEY5MzQ0MjQ2QzY1MjNDAA==", "timestamp": "1768124871", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:17:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:17:53] [INFO] Sending instructions to 917202000200 [2026-01-11 15:17:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:17:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:17:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4eb858f05c1e4f759e44a1917ec572b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:17:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:17:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NEY5MzQ0MjQ2QzY1MjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NEY5MzQ0MjQ2QzY1MjNDAA==\",\"timestamp\":\"1768124871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:54+05:30"} [2026-01-11 15:17:54] [DEBUG] Ignoring event: delivered [2026-01-11 15:17:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:17:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NEY5MzQ0MjQ2QzY1MjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NEY5MzQ0MjQ2QzY1MjNDAA==\",\"timestamp\":\"1768124871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:17:54+05:30"} [2026-01-11 15:17:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NEY5MzQ0MjQ2QzY1MjNDAA== [2026-01-11 15:18:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:48:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0RDcxNDQxRDc3NjFENTY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0RDcxNDQxRDc3NjFENTY2AA==", "timestamp": "1768124908", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:18:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:18:30] [INFO] Sending instructions to 917202000200 [2026-01-11 15:18:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:18:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:18:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c99a7231bb941c4a20504feed85f24f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:18:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:48:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBNjcwMEM3RTFDMjc5QzU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBNjcwMEM3RTFDMjc5QzU3AA==", "timestamp": "1768124913", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:18:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:18:35] [INFO] Sending instructions to 917202000200 [2026-01-11 15:18:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:18:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:18:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0067e9b7403244a3be3e123c490b242d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:18:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:18:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0RDcxNDQxRDc3NjFENTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0RDcxNDQxRDc3NjFENTY2AA==\",\"timestamp\":\"1768124908\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:18:37+05:30"} [2026-01-11 15:18:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:18:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:18:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBNjcwMEM3RTFDMjc5QzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBNjcwMEM3RTFDMjc5QzU3AA==\",\"timestamp\":\"1768124913\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:18:38+05:30"} [2026-01-11 15:18:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBNjcwMEM3RTFDMjc5QzU3AA== [2026-01-11 15:18:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:18:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0RDcxNDQxRDc3NjFENTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0RDcxNDQxRDc3NjFENTY2AA==\",\"timestamp\":\"1768124908\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:18:37+05:30"} [2026-01-11 15:18:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0RDcxNDQxRDc3NjFENTY2AA== [2026-01-11 15:18:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:48:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5RDA0MjI5N0Y4MDVDQzAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5RDA0MjI5N0Y4MDVDQzAzAA==", "timestamp": "1768124918", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:18:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:18:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:18:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:18:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:18:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69bdf5c3d6ea47c5862dce4ab99687f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:18:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:18:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5RDA0MjI5N0Y4MDVDQzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5RDA0MjI5N0Y4MDVDQzAzAA==\",\"timestamp\":\"1768124918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:18:46+05:30"} [2026-01-11 15:18:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5RDA0MjI5N0Y4MDVDQzAzAA== [2026-01-11 15:18:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:18:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBNjcwMEM3RTFDMjc5QzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBNjcwMEM3RTFDMjc5QzU3AA==\",\"timestamp\":\"1768124913\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:18:46+05:30"} [2026-01-11 15:18:46] [DEBUG] Ignoring event: delivered [2026-01-11 15:18:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:18:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5RDA0MjI5N0Y4MDVDQzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5RDA0MjI5N0Y4MDVDQzAzAA==\",\"timestamp\":\"1768124918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:18:46+05:30"} [2026-01-11 15:18:46] [DEBUG] Ignoring event: delivered [2026-01-11 15:18:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:48:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE5MjFDNzJDNTU2NTVCNTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE5MjFDNzJDNTU2NTVCNTYzAA==", "timestamp": "1768124924", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:18:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:18:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:18:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:18:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:18:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28a9fcf9f4ee45bcb3fd0cc9066d2bf3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:18:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:18:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE5MjFDNzJDNTU2NTVCNTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE5MjFDNzJDNTU2NTVCNTYzAA==\",\"timestamp\":\"1768124924\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:18:58+05:30"} [2026-01-11 15:18:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE5MjFDNzJDNTU2NTVCNTYzAA== [2026-01-11 15:18:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:18:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE5MjFDNzJDNTU2NTVCNTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE5MjFDNzJDNTU2NTVCNTYzAA==\",\"timestamp\":\"1768124924\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:18:58+05:30"} [2026-01-11 15:18:59] [DEBUG] Ignoring event: delivered [2026-01-11 15:19:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:49:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwOTkwNkNFMjhENERDQjc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwOTkwNkNFMjhENERDQjc3AA==", "timestamp": "1768124961", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:19:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:19:25] [INFO] Sending instructions to 917202000200 [2026-01-11 15:19:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:19:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:19:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb77871e759a4877887e6aabd47cb259", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:19:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:49:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTczREQ3OUVDRkIzNTNCQjMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTczREQ3OUVDRkIzNTNCQjMxAA==", "timestamp": "1768124968", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:19:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:19:30] [INFO] Sending instructions to 917202000200 [2026-01-11 15:19:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:19:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:19:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52755bc71cd14c5982c9041c42578bde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwOTkwNkNFMjhENERDQjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwOTkwNkNFMjhENERDQjc3AA==\",\"timestamp\":\"1768124961\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:19:34+05:30"} [2026-01-11 15:19:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwOTkwNkNFMjhENERDQjc3AA== [2026-01-11 15:19:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:49:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3MjNFRTU2MDY3MTk0QUY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3MjNFRTU2MDY3MTk0QUY0AA==", "timestamp": "1768124974", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:19:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:19:36] [INFO] Sending instructions to 917202000200 [2026-01-11 15:19:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:19:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:19:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78133f88dffd4e60820b5a8ee162ae75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:19:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:49:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCRTA1OTY3M0E4QkQ4NTdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCRTA1OTY3M0E4QkQ4NTdBAA==", "timestamp": "1768124980", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:19:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:19:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:19:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:19:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:19:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d18ebf269e348d9a4e0d6676c4087d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:19:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwOTkwNkNFMjhENERDQjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAwOTkwNkNFMjhENERDQjc3AA==\",\"timestamp\":\"1768124961\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:19:43+05:30"} [2026-01-11 15:19:45] [DEBUG] Ignoring event: delivered [2026-01-11 15:19:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTczREQ3OUVDRkIzNTNCQjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTczREQ3OUVDRkIzNTNCQjMxAA==\",\"timestamp\":\"1768124968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:19:44+05:30"} [2026-01-11 15:19:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTczREQ3OUVDRkIzNTNCQjMxAA== [2026-01-11 15:19:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:49:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQjQ1Q0EwN0Y3NkVEQkY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQjQ1Q0EwN0Y3NkVEQkY3AA==", "timestamp": "1768124985", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:19:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:19:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:19:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:19:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:19:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51d3135c7fb7499bbb740aedfafcb2ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:19:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTczREQ3OUVDRkIzNTNCQjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTczREQ3OUVDRkIzNTNCQjMxAA==\",\"timestamp\":\"1768124968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:19:57+05:30"} [2026-01-11 15:19:58] [DEBUG] Ignoring event: delivered [2026-01-11 15:19:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQjQ1Q0EwN0Y3NkVEQkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQjQ1Q0EwN0Y3NkVEQkY3AA==\",\"timestamp\":\"1768124985\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:19:59+05:30"} [2026-01-11 15:19:59] [DEBUG] Ignoring event: delivered [2026-01-11 15:19:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQjQ1Q0EwN0Y3NkVEQkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQjQ1Q0EwN0Y3NkVEQkY3AA==\",\"timestamp\":\"1768124985\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:19:59+05:30"} [2026-01-11 15:19:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQjQ1Q0EwN0Y3NkVEQkY3AA== [2026-01-11 15:20:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3MjNFRTU2MDY3MTk0QUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3MjNFRTU2MDY3MTk0QUY0AA==\",\"timestamp\":\"1768124974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:05+05:30"} [2026-01-11 15:20:06] [DEBUG] Ignoring event: delivered [2026-01-11 15:20:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3MjNFRTU2MDY3MTk0QUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3MjNFRTU2MDY3MTk0QUY0AA==\",\"timestamp\":\"1768124974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:06+05:30"} [2026-01-11 15:20:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3MjNFRTU2MDY3MTk0QUY0AA== [2026-01-11 15:20:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCRTA1OTY3M0E4QkQ4NTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCRTA1OTY3M0E4QkQ4NTdBAA==\",\"timestamp\":\"1768124980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:08+05:30"} [2026-01-11 15:20:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCRTA1OTY3M0E4QkQ4NTdBAA== [2026-01-11 15:20:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:19:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCRTA1OTY3M0E4QkQ4NTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCRTA1OTY3M0E4QkQ4NTdBAA==\",\"timestamp\":\"1768124980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:08+05:30"} [2026-01-11 15:20:08] [DEBUG] Ignoring event: delivered [2026-01-11 15:20:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:50:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCNTVCRjFFNkQ3MzQ3Q0RFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCNTVCRjFFNkQ3MzQ3Q0RFAA==", "timestamp": "1768125021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:20:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:20:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:20:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:20:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:20:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "405f42da8b8f478daed6988db7a449f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:20:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:20:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCNTVCRjFFNkQ3MzQ3Q0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCNTVCRjFFNkQ3MzQ3Q0RFAA==\",\"timestamp\":\"1768125021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:28+05:30"} [2026-01-11 15:20:28] [DEBUG] Ignoring event: delivered [2026-01-11 15:20:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:50:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2MTcxQTY3NzgxREVCRUJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2MTcxQTY3NzgxREVCRUJEAA==", "timestamp": "1768125026", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:20:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:20:28] [INFO] Sending instructions to 917202000200 [2026-01-11 15:20:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:20:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:20:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:20:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCNTVCRjFFNkQ3MzQ3Q0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCNTVCRjFFNkQ3MzQ3Q0RFAA==\",\"timestamp\":\"1768125021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:28+05:30"} [2026-01-11 15:20:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCNTVCRjFFNkQ3MzQ3Q0RFAA== [2026-01-11 15:20:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0218c889b29d4fedb85c127cea75871a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:20:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:50:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczQUE4ODdGNjNEODdERTI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczQUE4ODdGNjNEODdERTI0AA==", "timestamp": "1768125032", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:20:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:20:33] [INFO] Sending instructions to 917202000200 [2026-01-11 15:20:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:20:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:20:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c7b39d93fa245d2b464e1fb689e4541", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:20:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:20:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczQUE4ODdGNjNEODdERTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczQUE4ODdGNjNEODdERTI0AA==\",\"timestamp\":\"1768125032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:37+05:30"} [2026-01-11 15:20:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczQUE4ODdGNjNEODdERTI0AA== [2026-01-11 15:20:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2MTcxQTY3NzgxREVCRUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2MTcxQTY3NzgxREVCRUJEAA==\",\"timestamp\":\"1768125026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:36+05:30"} [2026-01-11 15:20:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2MTcxQTY3NzgxREVCRUJEAA== [2026-01-11 15:20:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2MTcxQTY3NzgxREVCRUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI2MTcxQTY3NzgxREVCRUJEAA==\",\"timestamp\":\"1768125026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:37+05:30"} [2026-01-11 15:20:37] [DEBUG] Ignoring event: delivered [2026-01-11 15:20:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:20:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczQUE4ODdGNjNEODdERTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczQUE4ODdGNjNEODdERTI0AA==\",\"timestamp\":\"1768125032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:20:42+05:30"} [2026-01-11 15:20:43] [DEBUG] Ignoring event: delivered [2026-01-11 15:21:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:51:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMEY2MUZFNTk1RjM4M0M2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMEY2MUZFNTk1RjM4M0M2AA==", "timestamp": "1768125068", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:21:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:21:09] [INFO] Sending instructions to 917202000200 [2026-01-11 15:21:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:21:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:21:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0cc5f2a7271446388afcac0a4c45be4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:21:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:21:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMEY2MUZFNTk1RjM4M0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMEY2MUZFNTk1RjM4M0M2AA==\",\"timestamp\":\"1768125068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:21:14+05:30"} [2026-01-11 15:21:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMEY2MUZFNTk1RjM4M0M2AA== [2026-01-11 15:21:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:51:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5QzgyRDc1MUM1MjUxMjMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5QzgyRDc1MUM1MjUxMjMwAA==", "timestamp": "1768125073", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:21:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:21:15] [INFO] Sending instructions to 917202000200 [2026-01-11 15:21:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:21:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:21:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:21:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMEY2MUZFNTk1RjM4M0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTUyMEY2MUZFNTk1RjM4M0M2AA==\",\"timestamp\":\"1768125068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:21:14+05:30"} [2026-01-11 15:21:15] [DEBUG] Ignoring event: delivered [2026-01-11 15:21:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26b444f9fea0492190989317fb4c8534", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:21:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:51:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0QTA5M0FFQzM0RDdBOUU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0QTA5M0FFQzM0RDdBOUU5AA==", "timestamp": "1768125079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:21:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:21:21] [INFO] Sending instructions to 917202000200 [2026-01-11 15:21:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:21:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:21:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "961dd091fb5f4694bc6ba2d7d2a9dfc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:21:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:51:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5MUNCNjY4QUEzQjI0M0Q5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5MUNCNjY4QUEzQjI0M0Q5AA==", "timestamp": "1768125084", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:21:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:21:26] [INFO] Sending instructions to 917202000200 [2026-01-11 15:21:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:21:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:21:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:21:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0QTA5M0FFQzM0RDdBOUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0QTA5M0FFQzM0RDdBOUU5AA==\",\"timestamp\":\"1768125079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:21:25+05:30"} [2026-01-11 15:21:26] [DEBUG] Ignoring event: delivered [2026-01-11 15:21:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7047cd1dadd4db1a5712f8cbc9ad78e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:21:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:21:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5QzgyRDc1MUM1MjUxMjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5QzgyRDc1MUM1MjUxMjMwAA==\",\"timestamp\":\"1768125073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:21:26+05:30"} [2026-01-11 15:21:26] [DEBUG] Ignoring event: delivered [2026-01-11 15:21:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:21:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5QzgyRDc1MUM1MjUxMjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5QzgyRDc1MUM1MjUxMjMwAA==\",\"timestamp\":\"1768125073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:21:25+05:30"} [2026-01-11 15:21:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5QzgyRDc1MUM1MjUxMjMwAA== [2026-01-11 15:21:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:21:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0QTA5M0FFQzM0RDdBOUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0QTA5M0FFQzM0RDdBOUU5AA==\",\"timestamp\":\"1768125079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:21:33+05:30"} [2026-01-11 15:21:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0QTA5M0FFQzM0RDdBOUU5AA== [2026-01-11 15:21:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5MUNCNjY4QUEzQjI0M0Q5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5MUNCNjY4QUEzQjI0M0Q5AA==\",\"timestamp\":\"1768125084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:21:34+05:30"} [2026-01-11 15:21:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5MUNCNjY4QUEzQjI0M0Q5AA== [2026-01-11 15:21:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5MUNCNjY4QUEzQjI0M0Q5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I5MUNCNjY4QUEzQjI0M0Q5AA==\",\"timestamp\":\"1768125084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:21:34+05:30"} [2026-01-11 15:21:35] [DEBUG] Ignoring event: delivered [2026-01-11 15:22:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:52:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRjY1MjdGRDY5REQwMTc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRjY1MjdGRDY5REQwMTc2AA==", "timestamp": "1768125120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:22:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:22:02] [INFO] Sending instructions to 917202000200 [2026-01-11 15:22:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:22:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:22:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87697c8ccfd54ec581e51aac3e697c96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:22:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRjY1MjdGRDY5REQwMTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRjY1MjdGRDY5REQwMTc2AA==\",\"timestamp\":\"1768125120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:22:03+05:30"} [2026-01-11 15:22:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRjY1MjdGRDY5REQwMTc2AA== [2026-01-11 15:22:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRjY1MjdGRDY5REQwMTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRjY1MjdGRDY5REQwMTc2AA==\",\"timestamp\":\"1768125120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:22:03+05:30"} [2026-01-11 15:22:04] [DEBUG] Ignoring event: delivered [2026-01-11 15:22:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:52:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4QzIxQkY3NzczN0VDQjU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4QzIxQkY3NzczN0VDQjU1AA==", "timestamp": "1768125126", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:22:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:22:07] [INFO] Sending instructions to 917202000200 [2026-01-11 15:22:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:22:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:22:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4b84c4f30df4088a92a1660e6c67d0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4QzIxQkY3NzczN0VDQjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4QzIxQkY3NzczN0VDQjU1AA==\",\"timestamp\":\"1768125126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:22:09+05:30"} [2026-01-11 15:22:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4QzIxQkY3NzczN0VDQjU1AA== [2026-01-11 15:22:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:52:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1QjczREY2NzkyOUI0QzI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1QjczREY2NzkyOUI0QzI1AA==", "timestamp": "1768125131", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:22:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:22:12] [INFO] Sending instructions to 917202000200 [2026-01-11 15:22:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:22:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:22:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1166c39a6cb4df8a91dea7097f7a5aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:22:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:52:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGRUY3ODZBRTJEQ0FBNTEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGRUY3ODZBRTJEQ0FBNTEzAA==", "timestamp": "1768125136", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:22:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:22:17] [INFO] Sending instructions to 917202000200 [2026-01-11 15:22:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:22:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:22:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7e31f29336643ba9aeb72f0cc098e76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1QjczREY2NzkyOUI0QzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1QjczREY2NzkyOUI0QzI1AA==\",\"timestamp\":\"1768125131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:22:20+05:30"} [2026-01-11 15:22:20] [DEBUG] Ignoring event: delivered [2026-01-11 15:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4QzIxQkY3NzczN0VDQjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4QzIxQkY3NzczN0VDQjU1AA==\",\"timestamp\":\"1768125126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:22:20+05:30"} [2026-01-11 15:22:20] [DEBUG] Ignoring event: delivered [2026-01-11 15:22:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1QjczREY2NzkyOUI0QzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1QjczREY2NzkyOUI0QzI1AA==\",\"timestamp\":\"1768125131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:22:25+05:30"} [2026-01-11 15:22:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1QjczREY2NzkyOUI0QzI1AA== [2026-01-11 15:22:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGRUY3ODZBRTJEQ0FBNTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGRUY3ODZBRTJEQ0FBNTEzAA==\",\"timestamp\":\"1768125136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:22:27+05:30"} [2026-01-11 15:22:28] [DEBUG] Ignoring event: delivered [2026-01-11 15:22:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGRUY3ODZBRTJEQ0FBNTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGRUY3ODZBRTJEQ0FBNTEzAA==\",\"timestamp\":\"1768125136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:22:27+05:30"} [2026-01-11 15:22:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGRUY3ODZBRTJEQ0FBNTEzAA== [2026-01-11 15:22:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:52:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwQTEyNjdFOTUxOUQ0NjQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwQTEyNjdFOTUxOUQ0NjQ2AA==", "timestamp": "1768125172", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:22:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:22:53] [INFO] Sending instructions to 917202000200 [2026-01-11 15:22:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:22:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:22:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f149cec21664e718865e133d466eb3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:22:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:52:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlEMTQ1MkI4OTUyQTY0MTEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlEMTQ1MkI4OTUyQTY0MTEzAA==", "timestamp": "1768125177", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:22:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:22:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:22:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:22:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:22:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7ec06cf6f38469184d43f0bc13be440", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:23:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwQTEyNjdFOTUxOUQ0NjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwQTEyNjdFOTUxOUQ0NjQ2AA==\",\"timestamp\":\"1768125172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:03+05:30"} [2026-01-11 15:23:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwQTEyNjdFOTUxOUQ0NjQ2AA== [2026-01-11 15:23:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:53:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNjNEMDg2MjkyOUY3REMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNjNEMDg2MjkyOUY3REMwAA==", "timestamp": "1768125182", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:23:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:23:04] [INFO] Sending instructions to 917202000200 [2026-01-11 15:23:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:23:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:23:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlEMTQ1MkI4OTUyQTY0MTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlEMTQ1MkI4OTUyQTY0MTEzAA==\",\"timestamp\":\"1768125177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:03+05:30"} [2026-01-11 15:23:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlEMTQ1MkI4OTUyQTY0MTEzAA== [2026-01-11 15:23:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlEMTQ1MkI4OTUyQTY0MTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlEMTQ1MkI4OTUyQTY0MTEzAA==\",\"timestamp\":\"1768125177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:03+05:30"} [2026-01-11 15:23:04] [DEBUG] Ignoring event: delivered [2026-01-11 15:23:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:22:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwQTEyNjdFOTUxOUQ0NjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwQTEyNjdFOTUxOUQ0NjQ2AA==\",\"timestamp\":\"1768125172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:04+05:30"} [2026-01-11 15:23:04] [DEBUG] Ignoring event: delivered [2026-01-11 15:23:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ea6374fe907465183ac172d039bcba0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:23:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:23:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNjNEMDg2MjkyOUY3REMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNjNEMDg2MjkyOUY3REMwAA==\",\"timestamp\":\"1768125182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:17+05:30"} [2026-01-11 15:23:19] [DEBUG] Ignoring event: delivered [2026-01-11 15:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:23:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNjNEMDg2MjkyOUY3REMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNjNEMDg2MjkyOUY3REMwAA==\",\"timestamp\":\"1768125182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:18+05:30"} [2026-01-11 15:23:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNjNEMDg2MjkyOUY3REMwAA== [2026-01-11 15:23:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:53:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFOEZBQTgyNDI2MTA0OTdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFOEZBQTgyNDI2MTA0OTdEAA==", "timestamp": "1768125219", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:23:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:23:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:23:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:23:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:23:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "157792ad1d4c4069945eca78b97ce1f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:23:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFOEZBQTgyNDI2MTA0OTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFOEZBQTgyNDI2MTA0OTdEAA==\",\"timestamp\":\"1768125219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:43+05:30"} [2026-01-11 15:23:45] [DEBUG] Ignoring event: delivered [2026-01-11 15:23:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:53:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlENjM3QTlBRkNGMjA5MzEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlENjM3QTlBRkNGMjA5MzEyAA==", "timestamp": "1768125224", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:23:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:23:46] [INFO] Sending instructions to 917202000200 [2026-01-11 15:23:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:23:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:23:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFOEZBQTgyNDI2MTA0OTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFOEZBQTgyNDI2MTA0OTdEAA==\",\"timestamp\":\"1768125219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:43+05:30"} [2026-01-11 15:23:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFOEZBQTgyNDI2MTA0OTdEAA== [2026-01-11 15:23:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9e6b4da976945db9528658833233042", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:23:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlENjM3QTlBRkNGMjA5MzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlENjM3QTlBRkNGMjA5MzEyAA==\",\"timestamp\":\"1768125224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:47+05:30"} [2026-01-11 15:23:48] [DEBUG] Ignoring event: delivered [2026-01-11 15:23:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:23:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlENjM3QTlBRkNGMjA5MzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlENjM3QTlBRkNGMjA5MzEyAA==\",\"timestamp\":\"1768125224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:47+05:30"} [2026-01-11 15:23:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlENjM3QTlBRkNGMjA5MzEyAA== [2026-01-11 15:23:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:53:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMDAzQzQxQkEyQUM0NDFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMDAzQzQxQkEyQUM0NDFCAA==", "timestamp": "1768125229", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:23:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:23:51] [INFO] Sending instructions to 917202000200 [2026-01-11 15:23:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:23:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:23:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1e213dcb9db4ca29a414843d587b91a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:23:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMDAzQzQxQkEyQUM0NDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMDAzQzQxQkEyQUM0NDFCAA==\",\"timestamp\":\"1768125229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:52+05:30"} [2026-01-11 15:23:54] [DEBUG] Ignoring event: delivered [2026-01-11 15:23:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMDAzQzQxQkEyQUM0NDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMDAzQzQxQkEyQUM0NDFCAA==\",\"timestamp\":\"1768125229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:23:57+05:30"} [2026-01-11 15:23:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMDAzQzQxQkEyQUM0NDFCAA== [2026-01-11 15:24:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:54:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNUU2QkU3NTZERjMzNzM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNUU2QkU3NTZERjMzNzM1AA==", "timestamp": "1768125265", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:24:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:24:27] [INFO] Sending instructions to 917202000200 [2026-01-11 15:24:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:24:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:24:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "418cbb1e13cb47bbaa7d0201dfa741a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:24:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNUU2QkU3NTZERjMzNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNUU2QkU3NTZERjMzNzM1AA==\",\"timestamp\":\"1768125265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:27+05:30"} [2026-01-11 15:24:29] [DEBUG] Ignoring event: delivered [2026-01-11 15:24:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:54:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyMzVCQzJCMjRGNTlCODk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyMzVCQzJCMjRGNTlCODk4AA==", "timestamp": "1768125270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:24:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:24:32] [INFO] Sending instructions to 917202000200 [2026-01-11 15:24:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:24:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:24:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fa604423c214dd68eadf8efc9f4b1ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:24:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNUU2QkU3NTZERjMzNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNUU2QkU3NTZERjMzNzM1AA==\",\"timestamp\":\"1768125265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:32+05:30"} [2026-01-11 15:24:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRBNUU2QkU3NTZERjMzNzM1AA== [2026-01-11 15:24:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:54:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1NDc4QTQxMDA1NTVBNEJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1NDc4QTQxMDA1NTVBNEJCAA==", "timestamp": "1768125276", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:24:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:24:38] [INFO] Sending instructions to 917202000200 [2026-01-11 15:24:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:24:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:24:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4851aec9185f4c4d8b0912df6fcbc6cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:24:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyMzVCQzJCMjRGNTlCODk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyMzVCQzJCMjRGNTlCODk4AA==\",\"timestamp\":\"1768125270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:38+05:30"} [2026-01-11 15:24:39] [DEBUG] Ignoring event: delivered [2026-01-11 15:24:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1NDc4QTQxMDA1NTVBNEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1NDc4QTQxMDA1NTVBNEJCAA==\",\"timestamp\":\"1768125276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:38+05:30"} [2026-01-11 15:24:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1NDc4QTQxMDA1NTVBNEJCAA== [2026-01-11 15:24:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyMzVCQzJCMjRGNTlCODk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyMzVCQzJCMjRGNTlCODk4AA==\",\"timestamp\":\"1768125270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:38+05:30"} [2026-01-11 15:24:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUyMzVCQzJCMjRGNTlCODk4AA== [2026-01-11 15:24:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1NDc4QTQxMDA1NTVBNEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ1NDc4QTQxMDA1NTVBNEJCAA==\",\"timestamp\":\"1768125276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:40+05:30"} [2026-01-11 15:24:42] [DEBUG] Ignoring event: delivered [2026-01-11 15:24:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:54:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFNjk4MUIwRjU5MTE4NjM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFNjk4MUIwRjU5MTE4NjM4AA==", "timestamp": "1768125281", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:24:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:24:43] [INFO] Sending instructions to 917202000200 [2026-01-11 15:24:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:24:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:24:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f17edad9be394e00889875ef0fb57a66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFNjk4MUIwRjU5MTE4NjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFNjk4MUIwRjU5MTE4NjM4AA==\",\"timestamp\":\"1768125281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:45+05:30"} [2026-01-11 15:24:46] [DEBUG] Ignoring event: delivered [2026-01-11 15:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFNjk4MUIwRjU5MTE4NjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFNjk4MUIwRjU5MTE4NjM4AA==\",\"timestamp\":\"1768125281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:44+05:30"} [2026-01-11 15:24:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFNjk4MUIwRjU5MTE4NjM4AA== [2026-01-11 15:24:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:54:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGRjQ1QUFFNTYwRTkxNDBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGRjQ1QUFFNTYwRTkxNDBBAA==", "timestamp": "1768125287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:24:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:24:48] [INFO] Sending instructions to 917202000200 [2026-01-11 15:24:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:24:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:24:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1210d02053b41a7997e94f7b8d16e1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:24:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:54:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCNEM4QkZGQkE3RkZGQzI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCNEM4QkZGQkE3RkZGQzI5AA==", "timestamp": "1768125292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:24:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:24:54] [INFO] Sending instructions to 917202000200 [2026-01-11 15:24:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:24:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:24:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60e745558c8a4f63979b675dd793d8c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:24:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGRjQ1QUFFNTYwRTkxNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGRjQ1QUFFNTYwRTkxNDBBAA==\",\"timestamp\":\"1768125287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:53+05:30"} [2026-01-11 15:24:54] [DEBUG] Ignoring event: delivered [2026-01-11 15:24:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGRjQ1QUFFNTYwRTkxNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGRjQ1QUFFNTYwRTkxNDBBAA==\",\"timestamp\":\"1768125287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:24:53+05:30"} [2026-01-11 15:24:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdGRjQ1QUFFNTYwRTkxNDBBAA== [2026-01-11 15:25:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:55:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQjNEMkY2Q0M1Q0U2RTNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQjNEMkY2Q0M1Q0U2RTNCAA==", "timestamp": "1768125298", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:25:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:25:00] [INFO] Sending instructions to 917202000200 [2026-01-11 15:25:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:25:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:25:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c128263eae6c465d892cfa0f1925f474", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:25:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:25:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQjNEMkY2Q0M1Q0U2RTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQjNEMkY2Q0M1Q0U2RTNCAA==\",\"timestamp\":\"1768125298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:25:02+05:30"} [2026-01-11 15:25:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:25:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCNEM4QkZGQkE3RkZGQzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCNEM4QkZGQkE3RkZGQzI5AA==\",\"timestamp\":\"1768125292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:25:02+05:30"} [2026-01-11 15:25:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCNEM4QkZGQkE3RkZGQzI5AA== [2026-01-11 15:25:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:24:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCNEM4QkZGQkE3RkZGQzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCNEM4QkZGQkE3RkZGQzI5AA==\",\"timestamp\":\"1768125292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:25:02+05:30"} [2026-01-11 15:25:05] [DEBUG] Ignoring event: delivered [2026-01-11 15:25:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:25:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQjNEMkY2Q0M1Q0U2RTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQjNEMkY2Q0M1Q0U2RTNCAA==\",\"timestamp\":\"1768125298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:25:02+05:30"} [2026-01-11 15:25:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQjNEMkY2Q0M1Q0U2RTNCAA== [2026-01-11 15:25:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:55:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzQzBCNDU3QTI1RjY1Qjg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzQzBCNDU3QTI1RjY1Qjg0AA==", "timestamp": "1768125303", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:25:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:25:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:25:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:25:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:25:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "625fa0191cb64b178c407018964aec82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:25:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:25:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzQzBCNDU3QTI1RjY1Qjg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzQzBCNDU3QTI1RjY1Qjg0AA==\",\"timestamp\":\"1768125303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:25:14+05:30"} [2026-01-11 15:25:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzQzBCNDU3QTI1RjY1Qjg0AA== [2026-01-11 15:25:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:25:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzQzBCNDU3QTI1RjY1Qjg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzQzBCNDU3QTI1RjY1Qjg0AA==\",\"timestamp\":\"1768125303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:25:19+05:30"} [2026-01-11 15:25:20] [DEBUG] Ignoring event: delivered [2026-01-11 15:25:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:55:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFQjAyRTMzOEYwNjhGQjIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFQjAyRTMzOEYwNjhGQjIwAA==", "timestamp": "1768125340", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:25:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:25:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:25:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:25:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:25:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5d80735a48344e2bfddd8579c7432d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:25:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:55:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRUJFNEFDNjVBNjg3MDZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRUJFNEFDNjVBNjg3MDZBAA==", "timestamp": "1768125345", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:25:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:25:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:25:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:25:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:25:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca86b6b718ad48bd9dd3bceb31d8bb2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:25:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFQjAyRTMzOEYwNjhGQjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFQjAyRTMzOEYwNjhGQjIwAA==\",\"timestamp\":\"1768125340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:25:52+05:30"} [2026-01-11 15:25:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFQjAyRTMzOEYwNjhGQjIwAA== [2026-01-11 15:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:25:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFQjAyRTMzOEYwNjhGQjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFQjAyRTMzOEYwNjhGQjIwAA==\",\"timestamp\":\"1768125340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:25:52+05:30"} [2026-01-11 15:25:53] [DEBUG] Ignoring event: delivered [2026-01-11 15:26:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:25:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRUJFNEFDNjVBNjg3MDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRUJFNEFDNjVBNjg3MDZBAA==\",\"timestamp\":\"1768125345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:00+05:30"} [2026-01-11 15:26:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRUJFNEFDNjVBNjg3MDZBAA== [2026-01-11 15:26:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:25:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRUJFNEFDNjVBNjg3MDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRUJFNEFDNjVBNjg3MDZBAA==\",\"timestamp\":\"1768125345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:00+05:30"} [2026-01-11 15:26:01] [DEBUG] Ignoring event: delivered [2026-01-11 15:26:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:56:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQURFRURFMTA1ODkyMzZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQURFRURFMTA1ODkyMzZDAA==", "timestamp": "1768125381", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:26:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:26:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:26:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:26:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:26:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "132c6234ded145a4b66570ad8533aac8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:26:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:56:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCOUVCRjgwNjJDMjM4NUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCOUVCRjgwNjJDMjM4NUIwAA==", "timestamp": "1768125387", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:26:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:26:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:26:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:26:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:26:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5daba61366b4cff9d017eda257037ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:26:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:56:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2Q0Q5N0FDRDEyMTU4N0EzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2Q0Q5N0FDRDEyMTU4N0EzAA==", "timestamp": "1768125393", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:26:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:26:36] [INFO] Sending instructions to 917202000200 [2026-01-11 15:26:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:26:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:26:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCOUVCRjgwNjJDMjM4NUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCOUVCRjgwNjJDMjM4NUIwAA==\",\"timestamp\":\"1768125387\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:34+05:30"} [2026-01-11 15:26:36] [DEBUG] Ignoring event: delivered [2026-01-11 15:26:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQURFRURFMTA1ODkyMzZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQURFRURFMTA1ODkyMzZDAA==\",\"timestamp\":\"1768125381\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:34+05:30"} [2026-01-11 15:26:36] [DEBUG] Ignoring event: delivered [2026-01-11 15:26:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCOUVCRjgwNjJDMjM4NUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCOUVCRjgwNjJDMjM4NUIwAA==\",\"timestamp\":\"1768125387\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:34+05:30"} [2026-01-11 15:26:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCOUVCRjgwNjJDMjM4NUIwAA== [2026-01-11 15:26:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47462bb1755b451e899168bca64a9185", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:26:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:56:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzAwOTEzNTE3NEIyRkUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzAwOTEzNTE3NEIyRkUxAA==", "timestamp": "1768125399", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:26:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:26:42] [INFO] Sending instructions to 917202000200 [2026-01-11 15:26:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:26:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:26:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac3248a55dd34c2aa8881589065b3b6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:26:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2Q0Q5N0FDRDEyMTU4N0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2Q0Q5N0FDRDEyMTU4N0EzAA==\",\"timestamp\":\"1768125393\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:42+05:30"} [2026-01-11 15:26:43] [DEBUG] Ignoring event: delivered [2026-01-11 15:26:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2Q0Q5N0FDRDEyMTU4N0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2Q0Q5N0FDRDEyMTU4N0EzAA==\",\"timestamp\":\"1768125393\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:42+05:30"} [2026-01-11 15:26:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2Q0Q5N0FDRDEyMTU4N0EzAA== [2026-01-11 15:26:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQURFRURFMTA1ODkyMzZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQURFRURFMTA1ODkyMzZDAA==\",\"timestamp\":\"1768125381\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:42+05:30"} [2026-01-11 15:26:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDQURFRURFMTA1ODkyMzZDAA== [2026-01-11 15:26:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:56:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NUUwRkIwNThBOTJDODZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NUUwRkIwNThBOTJDODZDAA==", "timestamp": "1768125405", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:26:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:26:48] [INFO] Sending instructions to 917202000200 [2026-01-11 15:26:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:26:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:26:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45faa2b96c2e4e73884f95cf5427c03c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:26:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NUUwRkIwNThBOTJDODZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NUUwRkIwNThBOTJDODZDAA==\",\"timestamp\":\"1768125405\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:51+05:30"} [2026-01-11 15:26:53] [DEBUG] Ignoring event: delivered [2026-01-11 15:26:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NUUwRkIwNThBOTJDODZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NUUwRkIwNThBOTJDODZDAA==\",\"timestamp\":\"1768125405\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:51+05:30"} [2026-01-11 15:26:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk4NUUwRkIwNThBOTJDODZDAA== [2026-01-11 15:26:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzAwOTEzNTE3NEIyRkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzAwOTEzNTE3NEIyRkUxAA==\",\"timestamp\":\"1768125399\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:51+05:30"} [2026-01-11 15:26:53] [DEBUG] Ignoring event: delivered [2026-01-11 15:26:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:56:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwODkxQzI0OTE3MzIzRDQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwODkxQzI0OTE3MzIzRDQyAA==", "timestamp": "1768125411", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:26:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:26:53] [INFO] Sending instructions to 917202000200 [2026-01-11 15:26:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:26:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:26:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzAwOTEzNTE3NEIyRkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzAwOTEzNTE3NEIyRkUxAA==\",\"timestamp\":\"1768125399\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:26:51+05:30"} [2026-01-11 15:26:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzAwOTEzNTE3NEIyRkUxAA== [2026-01-11 15:26:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "637aa8ea683e4d3184cd5c4c73a1c32e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:27:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwODkxQzI0OTE3MzIzRDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwODkxQzI0OTE3MzIzRDQyAA==\",\"timestamp\":\"1768125411\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:27:00+05:30"} [2026-01-11 15:27:02] [DEBUG] Ignoring event: delivered [2026-01-11 15:27:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:26:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwODkxQzI0OTE3MzIzRDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwODkxQzI0OTE3MzIzRDQyAA==\",\"timestamp\":\"1768125411\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:27:00+05:30"} [2026-01-11 15:27:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwODkxQzI0OTE3MzIzRDQyAA== [2026-01-11 15:27:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:57:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2OURGOTBCRTE1MkUxRDA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2OURGOTBCRTE1MkUxRDA0AA==", "timestamp": "1768125447", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:27:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:27:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:27:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:27:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:27:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0a9536c94ef4e65876e97e33dd5b988", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:27:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:57:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDODAxMjJEM0MzOThGMzEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDODAxMjJEM0MzOThGMzEyAA==", "timestamp": "1768125453", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:27:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:27:34] [INFO] Sending instructions to 917202000200 [2026-01-11 15:27:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:27:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:27:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "772fb9f93db846b4a618f9d135a9be25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:27:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDODAxMjJEM0MzOThGMzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDODAxMjJEM0MzOThGMzEyAA==\",\"timestamp\":\"1768125453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:27:38+05:30"} [2026-01-11 15:27:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:27:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2OURGOTBCRTE1MkUxRDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2OURGOTBCRTE1MkUxRDA0AA==\",\"timestamp\":\"1768125447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:27:37+05:30"} [2026-01-11 15:27:39] [DEBUG] Ignoring event: delivered [2026-01-11 15:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDODAxMjJEM0MzOThGMzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDODAxMjJEM0MzOThGMzEyAA==\",\"timestamp\":\"1768125453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:27:37+05:30"} [2026-01-11 15:27:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFDODAxMjJEM0MzOThGMzEyAA== [2026-01-11 15:27:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:57:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDMDcyMDMxNzczNEFBNTAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDMDcyMDMxNzczNEFBNTAwAA==", "timestamp": "1768125458", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:27:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:27:39] [INFO] Sending instructions to 917202000200 [2026-01-11 15:27:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:27:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:27:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eba9e7adc53c4cc49d2355cfee9db896", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:27:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:27:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2OURGOTBCRTE1MkUxRDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2OURGOTBCRTE1MkUxRDA0AA==\",\"timestamp\":\"1768125447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:27:44+05:30"} [2026-01-11 15:27:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2OURGOTBCRTE1MkUxRDA0AA== [2026-01-11 15:27:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:27:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDMDcyMDMxNzczNEFBNTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDMDcyMDMxNzczNEFBNTAwAA==\",\"timestamp\":\"1768125458\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:27:51+05:30"} [2026-01-11 15:27:51] [DEBUG] Ignoring event: delivered [2026-01-11 15:27:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:27:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDMDcyMDMxNzczNEFBNTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDMDcyMDMxNzczNEFBNTAwAA==\",\"timestamp\":\"1768125458\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:27:51+05:30"} [2026-01-11 15:27:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDMDcyMDMxNzczNEFBNTAwAA== [2026-01-11 15:28:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:58:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzMjg5QTM2MjRERTBBMDc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzMjg5QTM2MjRERTBBMDc4AA==", "timestamp": "1768125494", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:28:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:28:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:28:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:28:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:28:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8977e04d14d4968862c9d44b204ad70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzMjg5QTM2MjRERTBBMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzMjg5QTM2MjRERTBBMDc4AA==\",\"timestamp\":\"1768125494\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:28:18+05:30"} [2026-01-11 15:28:18] [DEBUG] Ignoring event: delivered [2026-01-11 15:28:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzMjg5QTM2MjRERTBBMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzMjg5QTM2MjRERTBBMDc4AA==\",\"timestamp\":\"1768125494\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:28:18+05:30"} [2026-01-11 15:28:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzMjg5QTM2MjRERTBBMDc4AA== [2026-01-11 15:28:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:58:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDMzYxOTc0Njc1NkUyMDcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDMzYxOTc0Njc1NkUyMDcwAA==", "timestamp": "1768125499", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:28:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:28:21] [INFO] Sending instructions to 917202000200 [2026-01-11 15:28:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:28:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:28:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83cf405f6ccc49fba851d64052533639", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:28:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:58:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTFFMDFCRkE5Mzg0OTQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTFFMDFCRkE5Mzg0OTQ4AA==", "timestamp": "1768125505", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:28:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:28:26] [INFO] Sending instructions to 917202000200 [2026-01-11 15:28:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:28:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:28:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0cb7eba7c5694d1ca954ab58ee17d6dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:28:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDMzYxOTc0Njc1NkUyMDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDMzYxOTc0Njc1NkUyMDcwAA==\",\"timestamp\":\"1768125499\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:28:29+05:30"} [2026-01-11 15:28:30] [DEBUG] Ignoring event: delivered [2026-01-11 15:28:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDMzYxOTc0Njc1NkUyMDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDMzYxOTc0Njc1NkUyMDcwAA==\",\"timestamp\":\"1768125499\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:28:29+05:30"} [2026-01-11 15:28:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDMzYxOTc0Njc1NkUyMDcwAA== [2026-01-11 15:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTFFMDFCRkE5Mzg0OTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTFFMDFCRkE5Mzg0OTQ4AA==\",\"timestamp\":\"1768125505\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:28:40+05:30"} [2026-01-11 15:28:40] [DEBUG] Ignoring event: delivered [2026-01-11 15:28:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTFFMDFCRkE5Mzg0OTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTFFMDFCRkE5Mzg0OTQ4AA==\",\"timestamp\":\"1768125505\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:28:40+05:30"} [2026-01-11 15:28:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTFFMDFCRkE5Mzg0OTQ4AA== [2026-01-11 15:29:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:59:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMkQ5MTg4QkM4MDQ0MzFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMkQ5MTg4QkM4MDQ0MzFDAA==", "timestamp": "1768125541", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:29:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:29:04] [INFO] Sending instructions to 917202000200 [2026-01-11 15:29:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:29:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:29:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a07f235bc974de4ba7348d63e7c37e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:29:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:59:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0MzFFMzJBMkNGRjZGRkQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0MzFFMzJBMkNGRjZGRkQ3AA==", "timestamp": "1768125548", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:29:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:29:10] [INFO] Sending instructions to 917202000200 [2026-01-11 15:29:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:29:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:29:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9bc209c41a243b3a3f7e34092a937cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:29:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0MzFFMzJBMkNGRjZGRkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0MzFFMzJBMkNGRjZGRkQ3AA==\",\"timestamp\":\"1768125548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:29:15+05:30"} [2026-01-11 15:29:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0MzFFMzJBMkNGRjZGRkQ3AA== [2026-01-11 15:29:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzVFNDVBRDM4RDNEQUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzVFNDVBRDM4RDNEQUVEAA==\",\"timestamp\":\"1768125553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:29:16+05:30"} [2026-01-11 15:29:16] [DEBUG] Ignoring event: delivered [2026-01-11 15:29:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0MzFFMzJBMkNGRjZGRkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI0MzFFMzJBMkNGRjZGRkQ3AA==\",\"timestamp\":\"1768125548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:29:15+05:30"} [2026-01-11 15:29:17] [DEBUG] Ignoring event: delivered [2026-01-11 15:29:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:59:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzVFNDVBRDM4RDNEQUVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzVFNDVBRDM4RDNEQUVEAA==", "timestamp": "1768125553", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:29:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:29:17] [INFO] Sending instructions to 917202000200 [2026-01-11 15:29:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:29:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:29:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e90df869394e4cec888162213b66f66e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:29:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMkQ5MTg4QkM4MDQ0MzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMkQ5MTg4QkM4MDQ0MzFDAA==\",\"timestamp\":\"1768125541\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:29:16+05:30"} [2026-01-11 15:29:18] [DEBUG] Ignoring event: delivered [2026-01-11 15:29:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMkQ5MTg4QkM4MDQ0MzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMkQ5MTg4QkM4MDQ0MzFDAA==\",\"timestamp\":\"1768125541\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:29:16+05:30"} [2026-01-11 15:29:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVGMkQ5MTg4QkM4MDQ0MzFDAA== [2026-01-11 15:29:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:59:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFQUEzQzMxOTA1RUUzNUNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFQUEzQzMxOTA1RUUzNUNGAA==", "timestamp": "1768125560", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:29:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:29:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:29:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:29:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:29:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cac3b4b9d9b401791c1dd5f019ff74a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:29:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzVFNDVBRDM4RDNEQUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzVFNDVBRDM4RDNEQUVEAA==\",\"timestamp\":\"1768125553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:29:26+05:30"} [2026-01-11 15:29:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYxQzVFNDVBRDM4RDNEQUVEAA== [2026-01-11 15:29:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFQUEzQzMxOTA1RUUzNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFQUEzQzMxOTA1RUUzNUNGAA==\",\"timestamp\":\"1768125560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:29:26+05:30"} [2026-01-11 15:29:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFQUEzQzMxOTA1RUUzNUNGAA== [2026-01-11 15:29:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 09:59:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExNzcwNDA0OTJDRjNDM0IzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExNzcwNDA0OTJDRjNDM0IzAA==", "timestamp": "1768125597", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:29:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFQUEzQzMxOTA1RUUzNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFQUEzQzMxOTA1RUUzNUNGAA==\",\"timestamp\":\"1768125560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:29:26+05:30"} [2026-01-11 15:29:59] [DEBUG] Ignoring event: delivered [2026-01-11 15:29:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:29:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:29:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:29:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:30:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b65149f5bcda4985b68456222109d152", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExNzcwNDA0OTJDRjNDM0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExNzcwNDA0OTJDRjNDM0IzAA==\",\"timestamp\":\"1768125597\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:29:59+05:30"} [2026-01-11 15:30:00] [DEBUG] Ignoring event: delivered [2026-01-11 15:30:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:29:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExNzcwNDA0OTJDRjNDM0IzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExNzcwNDA0OTJDRjNDM0IzAA==\",\"timestamp\":\"1768125597\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:30:00+05:30"} [2026-01-11 15:30:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExNzcwNDA0OTJDRjNDM0IzAA== [2026-01-11 15:30:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:00:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA==", "timestamp": "1768125603", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:30:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:30:06] [INFO] Sending instructions to 917202000200 [2026-01-11 15:30:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:30:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:30:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec66a9716b7d427d834263735907965e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:30:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:00:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5QjRGMTBCNTQ5Qjk1RDEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5QjRGMTBCNTQ5Qjk1RDEyAA==", "timestamp": "1768125609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:30:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:30:14] [INFO] Sending instructions to 917202000200 [2026-01-11 15:30:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:30:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:30:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5QjRGMTBCNTQ5Qjk1RDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5QjRGMTBCNTQ5Qjk1RDEyAA==\",\"timestamp\":\"1768125609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:30:12+05:30"} [2026-01-11 15:30:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5QjRGMTBCNTQ5Qjk1RDEyAA== [2026-01-11 15:30:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ff8dd83e26a4e3b8794907f4756c4d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:30:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:00:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA==", "timestamp": "1768125618", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:30:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:30:20] [INFO] Sending instructions to 917202000200 [2026-01-11 15:30:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:30:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:30:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e37ee047415d4b96b824d15d5d1cf3eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:30:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5QjRGMTBCNTQ5Qjk1RDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU5QjRGMTBCNTQ5Qjk1RDEyAA==\",\"timestamp\":\"1768125609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:30:19+05:30"} [2026-01-11 15:30:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA==\",\"timestamp\":\"1768125603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:30:19+05:30"} [2026-01-11 15:30:21] [DEBUG] Ignoring event: delivered [2026-01-11 15:30:21] [DEBUG] Ignoring event: delivered [2026-01-11 15:30:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA==\",\"timestamp\":\"1768125603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:30:23+05:30"} [2026-01-11 15:30:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA== [2026-01-11 15:30:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA==\",\"timestamp\":\"1768125618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:30:24+05:30"} [2026-01-11 15:30:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA== [2026-01-11 15:30:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA==\",\"timestamp\":\"1768125618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:30:30+05:30"} [2026-01-11 15:30:31] [DEBUG] Ignoring event: delivered [2026-01-11 15:30:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA==\",\"timestamp\":\"1768125603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:30:23+05:30"} [2026-01-11 15:30:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFEOUY3OUM2MDUwMzIzOTI4AA== [2026-01-11 15:30:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA==\",\"timestamp\":\"1768125618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:30:24+05:30"} [2026-01-11 15:30:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzNDBDQkZDMzVGNUM4OTRGAA== [2026-01-11 15:30:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:00:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRjVFQzA2QTRGM0UyQjZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRjVFQzA2QTRGM0UyQjZDAA==", "timestamp": "1768125654", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:30:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:30:57] [INFO] Sending instructions to 917202000200 [2026-01-11 15:30:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:30:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:30:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "743c4d5655f64a56a48a553d6bc0d64e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:31:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:01:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDRkM0MjM3MUJFNkM2OENFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDRkM0MjM3MUJFNkM2OENFAA==", "timestamp": "1768125661", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:31:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:31:03] [INFO] Sending instructions to 917202000200 [2026-01-11 15:31:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:31:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:31:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aedd79d79fb040cb8f5a3d890f663085", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:31:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:01:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NzZDQTNBOTk3MTk3RTMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NzZDQTNBOTk3MTk3RTMwAA==", "timestamp": "1768125667", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:31:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:31:09] [INFO] Sending instructions to 917202000200 [2026-01-11 15:31:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:31:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:31:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd907ae7e62e4d14b7479b7d981b6af2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:31:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDRkM0MjM3MUJFNkM2OENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDRkM0MjM3MUJFNkM2OENFAA==\",\"timestamp\":\"1768125661\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:11+05:30"} [2026-01-11 15:31:12] [DEBUG] Ignoring event: delivered [2026-01-11 15:31:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRjVFQzA2QTRGM0UyQjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRjVFQzA2QTRGM0UyQjZDAA==\",\"timestamp\":\"1768125654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:11+05:30"} [2026-01-11 15:31:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRjVFQzA2QTRGM0UyQjZDAA== [2026-01-11 15:31:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDRkM0MjM3MUJFNkM2OENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDRkM0MjM3MUJFNkM2OENFAA==\",\"timestamp\":\"1768125661\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:11+05:30"} [2026-01-11 15:31:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDRkM0MjM3MUJFNkM2OENFAA== [2026-01-11 15:31:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:01:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyNkUxM0EzOUFEQUUwQzQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyNkUxM0EzOUFEQUUwQzQ5AA==", "timestamp": "1768125673", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:31:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:31:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:31:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:31:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:31:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33dc7eb597b747d6a5f85f592c8f2a92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:31:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:30:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRjVFQzA2QTRGM0UyQjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFRjVFQzA2QTRGM0UyQjZDAA==\",\"timestamp\":\"1768125654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:18+05:30"} [2026-01-11 15:31:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NzZDQTNBOTk3MTk3RTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NzZDQTNBOTk3MTk3RTMwAA==\",\"timestamp\":\"1768125667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:18+05:30"} [2026-01-11 15:31:18] [DEBUG] Ignoring event: delivered [2026-01-11 15:31:18] [DEBUG] Ignoring event: delivered [2026-01-11 15:31:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NzZDQTNBOTk3MTk3RTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NzZDQTNBOTk3MTk3RTMwAA==\",\"timestamp\":\"1768125667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:23+05:30"} [2026-01-11 15:31:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ2NzZDQTNBOTk3MTk3RTMwAA== [2026-01-11 15:31:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyNkUxM0EzOUFEQUUwQzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyNkUxM0EzOUFEQUUwQzQ5AA==\",\"timestamp\":\"1768125673\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:25+05:30"} [2026-01-11 15:31:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyNkUxM0EzOUFEQUUwQzQ5AA== [2026-01-11 15:31:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyNkUxM0EzOUFEQUUwQzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyNkUxM0EzOUFEQUUwQzQ5AA==\",\"timestamp\":\"1768125673\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:31+05:30"} [2026-01-11 15:31:32] [DEBUG] Ignoring event: delivered [2026-01-11 15:31:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:01:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBNzVFM0Y4MTYzMDc0M0U0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBNzVFM0Y4MTYzMDc0M0U0AA==", "timestamp": "1768125710", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:31:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:31:52] [INFO] Sending instructions to 917202000200 [2026-01-11 15:31:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:31:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:31:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e91b2113e60547bbbb6ebd56f88c3d00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:31:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:01:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4MDRFMTM4NjY4Mjk1NTg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4MDRFMTM4NjY4Mjk1NTg2AA==", "timestamp": "1768125716", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:31:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:31:58] [INFO] Sending instructions to 917202000200 [2026-01-11 15:31:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:31:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:31:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92d068e6d2f44b3f848081137d49fe6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:32:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4MDRFMTM4NjY4Mjk1NTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4MDRFMTM4NjY4Mjk1NTg2AA==\",\"timestamp\":\"1768125716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:58+05:30"} [2026-01-11 15:32:00] [DEBUG] Ignoring event: delivered [2026-01-11 15:32:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBNzVFM0Y4MTYzMDc0M0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBNzVFM0Y4MTYzMDc0M0U0AA==\",\"timestamp\":\"1768125710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:31:59+05:30"} [2026-01-11 15:32:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBNzVFM0Y4MTYzMDc0M0U0AA== [2026-01-11 15:32:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBNzVFM0Y4MTYzMDc0M0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBNzVFM0Y4MTYzMDc0M0U0AA==\",\"timestamp\":\"1768125710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:02+05:30"} [2026-01-11 15:32:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:32:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:31:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4MDRFMTM4NjY4Mjk1NTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4MDRFMTM4NjY4Mjk1NTg2AA==\",\"timestamp\":\"1768125716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:01+05:30"} [2026-01-11 15:32:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4MDRFMTM4NjY4Mjk1NTg2AA== [2026-01-11 15:32:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:02:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDOTYyM0I4NUY0MTM3REFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDOTYyM0I4NUY0MTM3REFFAA==", "timestamp": "1768125722", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:32:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:32:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:32:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:32:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:32:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17717bcea48545358495d2da0b46c469", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:32:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:02:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA==", "timestamp": "1768125729", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:32:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:32:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:32:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:32:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:32:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "759364227254440ba9ad6de3bd25b69a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:32:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDOTYyM0I4NUY0MTM3REFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDOTYyM0I4NUY0MTM3REFFAA==\",\"timestamp\":\"1768125722\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:11+05:30"} [2026-01-11 15:32:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDOTYyM0I4NUY0MTM3REFFAA== [2026-01-11 15:32:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA==\",\"timestamp\":\"1768125729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:11+05:30"} [2026-01-11 15:32:14] [DEBUG] Ignoring event: delivered [2026-01-11 15:32:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDOTYyM0I4NUY0MTM3REFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBDOTYyM0I4NUY0MTM3REFFAA==\",\"timestamp\":\"1768125722\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:11+05:30"} [2026-01-11 15:32:14] [DEBUG] Ignoring event: delivered [2026-01-11 15:32:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA==\",\"timestamp\":\"1768125729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:15+05:30"} [2026-01-11 15:32:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA== [2026-01-11 15:32:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:02:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEQTM5MkM4QzY1MzQzMEUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEQTM5MkM4QzY1MzQzMEUyAA==", "timestamp": "1768125735", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:32:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:32:18] [INFO] Sending instructions to 917202000200 [2026-01-11 15:32:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:32:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:32:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "365952ba568e4ee0aef9ee7ccafc6e1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:32:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:02:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDMzhDODZDNUE2OTYzMkI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDMzhDODZDNUE2OTYzMkI5AA==", "timestamp": "1768125742", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:32:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:32:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:32:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:32:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:32:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "502d3946163f4341b061da5f074ecb12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:32:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:02:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MUEzNTc2QjY1MjhGNUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MUEzNTc2QjY1MjhGNUFBAA==", "timestamp": "1768125747", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:32:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:32:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:32:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:32:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:32:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "104e5f47717940b3b5f89f53ce91368b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:32:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEQTM5MkM4QzY1MzQzMEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEQTM5MkM4QzY1MzQzMEUyAA==\",\"timestamp\":\"1768125735\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:29+05:30"} [2026-01-11 15:32:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEQTM5MkM4QzY1MzQzMEUyAA== [2026-01-11 15:32:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MUEzNTc2QjY1MjhGNUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MUEzNTc2QjY1MjhGNUFBAA==\",\"timestamp\":\"1768125747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:32+05:30"} [2026-01-11 15:32:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MUEzNTc2QjY1MjhGNUFBAA== [2026-01-11 15:32:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEQTM5MkM4QzY1MzQzMEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZEQTM5MkM4QzY1MzQzMEUyAA==\",\"timestamp\":\"1768125735\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:31+05:30"} [2026-01-11 15:32:33] [DEBUG] Ignoring event: delivered [2026-01-11 15:32:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MUEzNTc2QjY1MjhGNUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4MUEzNTc2QjY1MjhGNUFBAA==\",\"timestamp\":\"1768125747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:33+05:30"} [2026-01-11 15:32:34] [DEBUG] Ignoring event: delivered [2026-01-11 15:32:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDMzhDODZDNUE2OTYzMkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDMzhDODZDNUE2OTYzMkI5AA==\",\"timestamp\":\"1768125742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:44+05:30"} [2026-01-11 15:32:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDMzhDODZDNUE2OTYzMkI5AA== [2026-01-11 15:32:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDMzhDODZDNUE2OTYzMkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDMzhDODZDNUE2OTYzMkI5AA==\",\"timestamp\":\"1768125742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:44+05:30"} [2026-01-11 15:32:45] [DEBUG] Ignoring event: delivered [2026-01-11 15:32:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:32:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA==\",\"timestamp\":\"1768125729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:32:15+05:30"} [2026-01-11 15:32:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI0RTJBQUQ1OEM0NzQ4MTAxAA== [2026-01-11 15:33:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:03:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NjA5QTRCMDY5MjlGNEU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NjA5QTRCMDY5MjlGNEU1AA==", "timestamp": "1768125783", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:33:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:33:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:33:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:33:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:33:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c161537dd084c8d8ee0c41676b80058", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NjA5QTRCMDY5MjlGNEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NjA5QTRCMDY5MjlGNEU1AA==\",\"timestamp\":\"1768125783\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:33:09+05:30"} [2026-01-11 15:33:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NjA5QTRCMDY5MjlGNEU1AA== [2026-01-11 15:33:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NjA5QTRCMDY5MjlGNEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NjA5QTRCMDY5MjlGNEU1AA==\",\"timestamp\":\"1768125783\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:33:09+05:30"} [2026-01-11 15:33:11] [DEBUG] Ignoring event: delivered [2026-01-11 15:33:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:03:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCQkI1MDlCRDc0NUZFNDFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCQkI1MDlCRDc0NUZFNDFEAA==", "timestamp": "1768125789", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:33:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:33:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:33:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:33:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:33:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37a740ebbdd645a1ba63a8df35671441", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:33:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:03:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMEVCNTEwRThFNDkyMjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMEVCNTEwRThFNDkyMjE3AA==", "timestamp": "1768125795", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:33:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:33:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:33:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:33:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:33:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8682769db0f54dc1a77790ba5f945f1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:33:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCQkI1MDlCRDc0NUZFNDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCQkI1MDlCRDc0NUZFNDFEAA==\",\"timestamp\":\"1768125789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:33:17+05:30"} [2026-01-11 15:33:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCQkI1MDlCRDc0NUZFNDFEAA== [2026-01-11 15:33:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCQkI1MDlCRDc0NUZFNDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCQkI1MDlCRDc0NUZFNDFEAA==\",\"timestamp\":\"1768125789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:33:15+05:30"} [2026-01-11 15:33:18] [DEBUG] Ignoring event: delivered [2026-01-11 15:33:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMEVCNTEwRThFNDkyMjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMEVCNTEwRThFNDkyMjE3AA==\",\"timestamp\":\"1768125795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:33:18+05:30"} [2026-01-11 15:33:19] [DEBUG] Ignoring event: delivered [2026-01-11 15:33:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMEVCNTEwRThFNDkyMjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMEVCNTEwRThFNDkyMjE3AA==\",\"timestamp\":\"1768125795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:33:20+05:30"} [2026-01-11 15:33:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMEVCNTEwRThFNDkyMjE3AA== [2026-01-11 15:33:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:03:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4M0YyQ0QzNjlEQ0YzNUM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4M0YyQ0QzNjlEQ0YzNUM5AA==", "timestamp": "1768125801", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:33:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:33:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:33:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:33:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:33:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5196d0165144f949a4ff5ccae2226a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:33:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4M0YyQ0QzNjlEQ0YzNUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4M0YyQ0QzNjlEQ0YzNUM5AA==\",\"timestamp\":\"1768125801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:33:24+05:30"} [2026-01-11 15:33:26] [DEBUG] Ignoring event: delivered [2026-01-11 15:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4M0YyQ0QzNjlEQ0YzNUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4M0YyQ0QzNjlEQ0YzNUM5AA==\",\"timestamp\":\"1768125801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:33:28+05:30"} [2026-01-11 15:33:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4M0YyQ0QzNjlEQ0YzNUM5AA== [2026-01-11 15:33:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:03:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxQkMxRjg3QzVFMTMxNTFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxQkMxRjg3QzVFMTMxNTFFAA==", "timestamp": "1768125837", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:33:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:33:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:33:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:33:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:33:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4537afb6103b411c9ae9dd5aec648a94", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxQkMxRjg3QzVFMTMxNTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxQkMxRjg3QzVFMTMxNTFFAA==\",\"timestamp\":\"1768125837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:01+05:30"} [2026-01-11 15:34:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:33:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxQkMxRjg3QzVFMTMxNTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxQkMxRjg3QzVFMTMxNTFFAA==\",\"timestamp\":\"1768125837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:00+05:30"} [2026-01-11 15:34:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxQkMxRjg3QzVFMTMxNTFFAA== [2026-01-11 15:34:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:04:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==", "timestamp": "1768125843", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:34:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:34:06] [INFO] Sending instructions to 917202000200 [2026-01-11 15:34:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:34:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:34:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27f50ab54ad441c2a62ead1c5459a965", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:34:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==\",\"timestamp\":\"1768125843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:11+05:30"} [2026-01-11 15:34:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA== [2026-01-11 15:34:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:04:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4Q0IwNzY2QkEwN0Q2ODVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4Q0IwNzY2QkEwN0Q2ODVCAA==", "timestamp": "1768125850", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:34:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:34:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:34:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:34:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:34:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74ccea8fe4f54daaba2933f90ab71e61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==\",\"timestamp\":\"1768125843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:11+05:30"} [2026-01-11 15:34:17] [DEBUG] Ignoring event: delivered [2026-01-11 15:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4Q0IwNzY2QkEwN0Q2ODVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4Q0IwNzY2QkEwN0Q2ODVCAA==\",\"timestamp\":\"1768125850\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:12+05:30"} [2026-01-11 15:34:17] [DEBUG] Ignoring event: delivered [2026-01-11 15:34:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4Q0IwNzY2QkEwN0Q2ODVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4Q0IwNzY2QkEwN0Q2ODVCAA==\",\"timestamp\":\"1768125850\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:17+05:30"} [2026-01-11 15:34:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4Q0IwNzY2QkEwN0Q2ODVCAA== [2026-01-11 15:34:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:04:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==", "timestamp": "1768125860", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:34:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:34:22] [INFO] Sending instructions to 917202000200 [2026-01-11 15:34:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:34:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:34:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f913f3c036c41e598782e6d2ae06e15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:34:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==\",\"timestamp\":\"1768125860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:26+05:30"} [2026-01-11 15:34:33] [DEBUG] Ignoring event: delivered [2026-01-11 15:34:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==\",\"timestamp\":\"1768125860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:25+05:30"} [2026-01-11 15:34:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA== [2026-01-11 15:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==\",\"timestamp\":\"1768125843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:11+05:30"} [2026-01-11 15:34:51] [DEBUG] Ignoring event: delivered [2026-01-11 15:34:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4Q0IwNzY2QkEwN0Q2ODVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4Q0IwNzY2QkEwN0Q2ODVCAA==\",\"timestamp\":\"1768125850\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:12+05:30"} [2026-01-11 15:34:54] [DEBUG] Ignoring event: delivered [2026-01-11 15:34:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA==\",\"timestamp\":\"1768125843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:11+05:30"} [2026-01-11 15:34:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI3N0RGMjUzOENCNEU4RkNCAA== [2026-01-11 15:35:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:04:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==", "timestamp": "1768125897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:35:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:35:00] [INFO] Sending instructions to 917202000200 [2026-01-11 15:35:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:35:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:35:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd9d2abdfc25471ca0abb1342447df88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:35:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==\",\"timestamp\":\"1768125897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:01+05:30"} [2026-01-11 15:35:09] [DEBUG] Ignoring event: delivered [2026-01-11 15:35:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==\",\"timestamp\":\"1768125860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:25+05:30"} [2026-01-11 15:35:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA== [2026-01-11 15:35:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==\",\"timestamp\":\"1768125897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:00+05:30"} [2026-01-11 15:35:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA== [2026-01-11 15:35:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:05:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==", "timestamp": "1768125903", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:35:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:35:09] [INFO] Sending instructions to 917202000200 [2026-01-11 15:35:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:35:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:35:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa6af0bc57194d6eb495a980c44f21a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:35:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==\",\"timestamp\":\"1768125860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:26+05:30"} [2026-01-11 15:35:14] [DEBUG] Ignoring event: delivered [2026-01-11 15:35:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:05:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA==", "timestamp": "1768125912", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:35:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:35:15] [INFO] Sending instructions to 917202000200 [2026-01-11 15:35:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:35:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:35:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc2a47da1aa34c6dace09fbd6306996d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:35:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==\",\"timestamp\":\"1768125903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:14+05:30"} [2026-01-11 15:35:16] [DEBUG] Ignoring event: delivered [2026-01-11 15:35:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==\",\"timestamp\":\"1768125903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:14+05:30"} [2026-01-11 15:35:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA== [2026-01-11 15:35:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA==\",\"timestamp\":\"1768125912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:17+05:30"} [2026-01-11 15:35:19] [DEBUG] Ignoring event: delivered [2026-01-11 15:35:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:05:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==", "timestamp": "1768125919", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:35:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:35:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:35:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:35:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:35:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA==\",\"timestamp\":\"1768125912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:17+05:30"} [2026-01-11 15:35:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA== [2026-01-11 15:35:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af1a49cae3c04642ba5404827d347741", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:35:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==\",\"timestamp\":\"1768125897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:01+05:30"} [2026-01-11 15:35:34] [DEBUG] Ignoring event: delivered [2026-01-11 15:35:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:05:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA==", "timestamp": "1768125933", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:35:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:35:36] [INFO] Sending instructions to 917202000200 [2026-01-11 15:35:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:35:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:35:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a484cff4d1894eed8ab3d5c2c41c1aa5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==\",\"timestamp\":\"1768125919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:39+05:30"} [2026-01-11 15:35:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA== [2026-01-11 15:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==\",\"timestamp\":\"1768125919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:38+05:30"} [2026-01-11 15:35:44] [DEBUG] Ignoring event: delivered [2026-01-11 15:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA==\",\"timestamp\":\"1768125933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:44+05:30"} [2026-01-11 15:35:46] [DEBUG] Ignoring event: delivered [2026-01-11 15:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==\",\"timestamp\":\"1768125940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:55+05:30"} [2026-01-11 15:35:57] [DEBUG] Ignoring event: delivered [2026-01-11 15:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==\",\"timestamp\":\"1768125940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:55+05:30"} [2026-01-11 15:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA==\",\"timestamp\":\"1768125933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:52+05:30"} [2026-01-11 15:35:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA== [2026-01-11 15:35:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:35:57] [INFO] Sending instructions to 917202000200 [2026-01-11 15:35:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:35:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:35:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:05:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==", "timestamp": "1768125940", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:35:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA== [2026-01-11 15:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==\",\"timestamp\":\"1768125903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:14+05:30"} [2026-01-11 15:35:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA== [2026-01-11 15:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==\",\"timestamp\":\"1768125903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:14+05:30"} [2026-01-11 15:35:57] [DEBUG] Ignoring event: delivered [2026-01-11 15:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA==\",\"timestamp\":\"1768125912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:17+05:30"} [2026-01-11 15:35:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJDNTNCMTA1NzQyMkQwMzhBAA== [2026-01-11 15:35:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc6129b73d7b4878976bafc28f1a3fb6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:36:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:06:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==", "timestamp": "1768125961", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:36:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==\",\"timestamp\":\"1768125919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:38+05:30"} [2026-01-11 15:36:16] [DEBUG] Ignoring event: delivered [2026-01-11 15:36:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:36:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:36:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:36:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:36:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbd1214505d14fb19594ccb5bcc4948c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:36:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==\",\"timestamp\":\"1768125919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:39+05:30"} [2026-01-11 15:36:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA== [2026-01-11 15:36:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:06:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOTdFMTVCNjM1MkU3RTY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOTdFMTVCNjM1MkU3RTY5AA==", "timestamp": "1768125980", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:36:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:36:28] [INFO] Sending instructions to 917202000200 [2026-01-11 15:36:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:36:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:36:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee1d81de51db4dde8fabd015ce7e4757", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:36:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA==\",\"timestamp\":\"1768125933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:52+05:30"} [2026-01-11 15:36:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2MEE1QjFGOERBNDE3NjQxAA== [2026-01-11 15:36:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==\",\"timestamp\":\"1768125940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:55+05:30"} [2026-01-11 15:36:29] [DEBUG] Ignoring event: delivered [2026-01-11 15:36:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:06:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==", "timestamp": "1768125992", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:36:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:36:40] [INFO] Sending instructions to 917202000200 [2026-01-11 15:36:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:36:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:36:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92f2e522181a4a1e9ab68d5068f623f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:36:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwNzNBRTQ2NUQwNzgwNDVEAA==\",\"timestamp\":\"1768125897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:00+05:30"} [2026-01-11 15:36:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:36:42] [INFO] Sending instructions to 917202000200 [2026-01-11 15:36:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:36:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:36:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "594ab1771c2740db8cbb974fb93bb54d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:37:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==\",\"timestamp\":\"1768125961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:15+05:30"} [2026-01-11 15:37:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA== [2026-01-11 15:37:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAzOThENUE1QjJCNDU1ODhDAA==\",\"timestamp\":\"1768125903\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:14+05:30"} [2026-01-11 15:37:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==\",\"timestamp\":\"1768126005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:56+05:30"} [2026-01-11 15:37:02] [DEBUG] Ignoring event: delivered [2026-01-11 15:37:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:37:02] [INFO] Sending instructions to 917202000200 [2026-01-11 15:37:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:37:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:37:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1d233d9c95a471d83250ffc1d712fc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:37:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:06:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==", "timestamp": "1768126005", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:37:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:37:03] [INFO] Sending instructions to 917202000200 [2026-01-11 15:37:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:37:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:37:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==\",\"timestamp\":\"1768125961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:16+05:30"} [2026-01-11 15:37:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:37:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36e96c2e90744171aed2aa270792f7f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOTdFMTVCNjM1MkU3RTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOTdFMTVCNjM1MkU3RTY5AA==\",\"timestamp\":\"1768125980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:27+05:30"} [2026-01-11 15:37:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOTdFMTVCNjM1MkU3RTY5AA== [2026-01-11 15:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOTdFMTVCNjM1MkU3RTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOTdFMTVCNjM1MkU3RTY5AA==\",\"timestamp\":\"1768125980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:27+05:30"} [2026-01-11 15:37:08] [DEBUG] Ignoring event: delivered [2026-01-11 15:37:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:07:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1QjM3ODJCMUYxOEI1RThGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1QjM3ODJCMUYxOEI1RThGAA==", "timestamp": "1768126026", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:37:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:37:08] [INFO] Sending instructions to 917202000200 [2026-01-11 15:37:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:37:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:37:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c303516bdaf8475c96a650843f411e3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==\",\"timestamp\":\"1768126005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:37:09+05:30"} [2026-01-11 15:37:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA== [2026-01-11 15:37:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBNjZDREI0QzcyQjcxNkE4AA==\",\"timestamp\":\"1768125919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:39+05:30"} [2026-01-11 15:37:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:37:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:37:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:37:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:37:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95c8126b9ee84af599b59bcc091e6720", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:37:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==\",\"timestamp\":\"1768126005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:56+05:30"} [2026-01-11 15:37:30] [DEBUG] Ignoring event: delivered [2026-01-11 15:37:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==\",\"timestamp\":\"1768125992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:49+05:30"} [2026-01-11 15:37:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA== [2026-01-11 15:37:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==\",\"timestamp\":\"1768125992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:49+05:30"} [2026-01-11 15:37:37] [DEBUG] Ignoring event: delivered [2026-01-11 15:37:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA==\",\"timestamp\":\"1768126005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:37:09+05:30"} [2026-01-11 15:37:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM3Q0UzREQwMEM1OTI0MTdCAA== [2026-01-11 15:37:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:35:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNUYzNzA2NzIxNjRCRTBBAA==\",\"timestamp\":\"1768125940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:35:55+05:30"} [2026-01-11 15:37:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:37:43] [INFO] Sending instructions to 917202000200 [2026-01-11 15:37:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:37:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:37:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4778bd5ca93347898f23221e25587182", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:37:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:07:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFODgxMEE2REU2RUREQTZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFODgxMEE2REU2RUREQTZBAA==", "timestamp": "1768126053", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:37:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:37:44] [INFO] Sending instructions to 917202000200 [2026-01-11 15:37:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:37:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:37:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b05a2af6d8a2491c8b4b0c4715ed7331", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:38:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==\",\"timestamp\":\"1768125961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:16+05:30"} [2026-01-11 15:38:05] [DEBUG] Ignoring event: delivered [2026-01-11 15:38:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QUMyODdCNjE4Nzc4RkU3AA==\",\"timestamp\":\"1768125961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:15+05:30"} [2026-01-11 15:38:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:38:07] [INFO] Sending instructions to 917202000200 [2026-01-11 15:38:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:38:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:38:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15268708836b4743811d38df1c4a6cb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:38:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:08:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==", "timestamp": "1768126090", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:38:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:38:12] [INFO] Sending instructions to 917202000200 [2026-01-11 15:38:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:38:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:38:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec994c94506b4b2aa3e485e12af924f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==\",\"timestamp\":\"1768126096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:26+05:30"} [2026-01-11 15:38:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:08:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==", "timestamp": "1768126096", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:38:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA== [2026-01-11 15:38:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:38:28] [INFO] Sending instructions to 917202000200 [2026-01-11 15:38:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:38:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==\",\"timestamp\":\"1768126090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:25+05:30"} [2026-01-11 15:38:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA== [2026-01-11 15:38:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4798b8f0dfc74955a72fdf9b73d07e24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5RjhCMjM2REE1MTI1NkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5RjhCMjM2REE1MTI1NkQ4AA==\",\"timestamp\":\"1768126098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:26+05:30"} [2026-01-11 15:38:29] [DEBUG] Ignoring event: delivered [2026-01-11 15:38:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:08:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5RjhCMjM2REE1MTI1NkQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5RjhCMjM2REE1MTI1NkQ4AA==", "timestamp": "1768126098", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:38:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:38:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:38:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:38:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:37:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFODgxMEE2REU2RUREQTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFODgxMEE2REU2RUREQTZBAA==\",\"timestamp\":\"1768126053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:37:51+05:30"} [2026-01-11 15:38:29] [DEBUG] Ignoring event: delivered [2026-01-11 15:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==\",\"timestamp\":\"1768126096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:26+05:30"} [2026-01-11 15:38:29] [DEBUG] Ignoring event: delivered [2026-01-11 15:38:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21d5c62259374e528ec16288c5b9b548", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:38:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:37:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFODgxMEE2REU2RUREQTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFODgxMEE2REU2RUREQTZBAA==\",\"timestamp\":\"1768126053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:37:51+05:30"} [2026-01-11 15:38:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFODgxMEE2REU2RUREQTZBAA== [2026-01-11 15:38:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==\",\"timestamp\":\"1768125992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:49+05:30"} [2026-01-11 15:38:49] [DEBUG] Ignoring event: delivered [2026-01-11 15:38:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==\",\"timestamp\":\"1768125992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:49+05:30"} [2026-01-11 15:38:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:38:49] [INFO] Sending instructions to 917202000200 [2026-01-11 15:38:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:38:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:38:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8f1fb954c1b4154a18f3c263a29c4a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:39:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:08:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==", "timestamp": "1768126125", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:39:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:39:00] [INFO] Sending instructions to 917202000200 [2026-01-11 15:39:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:39:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:39:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==\",\"timestamp\":\"1768126090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:15+05:30"} [2026-01-11 15:39:00] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:08:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA==", "timestamp": "1768126132", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:39:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:39:00] [INFO] Sending instructions to 917202000200 [2026-01-11 15:39:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:39:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:39:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "665623d1ecdf4f04b79f5fb3fd2ee2fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:39:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7543c89a32dd41a2b340e13424824cb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:39:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==\",\"timestamp\":\"1768126125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:02+05:30"} [2026-01-11 15:39:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA== [2026-01-11 15:39:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==\",\"timestamp\":\"1768126096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:26+05:30"} [2026-01-11 15:39:05] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:37:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1QjM3ODJCMUYxOEI1RThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1QjM3ODJCMUYxOEI1RThGAA==\",\"timestamp\":\"1768126026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:37:21+05:30"} [2026-01-11 15:39:05] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:37:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1QjM3ODJCMUYxOEI1RThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1QjM3ODJCMUYxOEI1RThGAA==\",\"timestamp\":\"1768126026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:37:21+05:30"} [2026-01-11 15:39:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:09:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1NUNCRjE3RTkxNzFCRDdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1NUNCRjE3RTkxNzFCRDdGAA==", "timestamp": "1768126143", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:39:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:39:07] [INFO] Sending instructions to 917202000200 [2026-01-11 15:39:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:39:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:39:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:39:07] [INFO] Sending instructions to 917202000200 [2026-01-11 15:39:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:39:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6187c0fbfd3d405a8b7e3e23fe11ada2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e81bbe5f9d64faeb183cc8787074719", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==\",\"timestamp\":\"1768126090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:25+05:30"} [2026-01-11 15:39:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA== [2026-01-11 15:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5RjhCMjM2REE1MTI1NkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc5RjhCMjM2REE1MTI1NkQ4AA==\",\"timestamp\":\"1768126098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:26+05:30"} [2026-01-11 15:39:09] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA==\",\"timestamp\":\"1768126096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:26+05:30"} [2026-01-11 15:39:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NTY5NDMyNTlBRTM3ODYzAA== [2026-01-11 15:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA==\",\"timestamp\":\"1768126132\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:02+05:30"} [2026-01-11 15:39:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA== [2026-01-11 15:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==\",\"timestamp\":\"1768126125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:59+05:30"} [2026-01-11 15:39:09] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA==\",\"timestamp\":\"1768126132\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:12+05:30"} [2026-01-11 15:39:13] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1NUNCRjE3RTkxNzFCRDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1NUNCRjE3RTkxNzFCRDdGAA==\",\"timestamp\":\"1768126143\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:16+05:30"} [2026-01-11 15:39:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1NUNCRjE3RTkxNzFCRDdGAA== [2026-01-11 15:39:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1NUNCRjE3RTkxNzFCRDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1NUNCRjE3RTkxNzFCRDdGAA==\",\"timestamp\":\"1768126143\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:26+05:30"} [2026-01-11 15:39:37] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==\",\"timestamp\":\"1768126125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:59+05:30"} [2026-01-11 15:39:37] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:09:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==", "timestamp": "1768126176", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:39:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:39:38] [INFO] Sending instructions to 917202000200 [2026-01-11 15:39:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:39:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:39:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA==\",\"timestamp\":\"1768126132\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:02+05:30"} [2026-01-11 15:39:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIzQjI1RkI4ODdDOUI0RTI4AA== [2026-01-11 15:39:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ed1aafb26ca4c13a7167afc668c6c23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:39:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:09:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFDOTAzMkZGRjI3QUMyNjZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFDOTAzMkZGRjI3QUMyNjZGAA==", "timestamp": "1768126182", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:39:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:39:44] [INFO] Sending instructions to 917202000200 [2026-01-11 15:39:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:39:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:39:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c7c3fd6957742ce8885ecaf5934f5b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:39:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjUyRDNDRjQ4OUFDQzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjUyRDNDRjQ4OUFDQzUxAA==\",\"timestamp\":\"1768126181\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:48+05:30"} [2026-01-11 15:39:52] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:09:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjUyRDNDRjQ4OUFDQzUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjUyRDNDRjQ4OUFDQzUxAA==", "timestamp": "1768126181", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:39:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==\",\"timestamp\":\"1768126125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:02+05:30"} [2026-01-11 15:39:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA== [2026-01-11 15:39:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:39:52] [INFO] Sending instructions to 917202000200 [2026-01-11 15:39:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:39:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:39:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFDOTAzMkZGRjI3QUMyNjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFDOTAzMkZGRjI3QUMyNjZGAA==\",\"timestamp\":\"1768126182\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:50+05:30"} [2026-01-11 15:39:52] [DEBUG] Ignoring event: delivered [2026-01-11 15:39:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d978030390764e12bef2c71e3f377224", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:39:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1NUNCRjE3RTkxNzFCRDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1NUNCRjE3RTkxNzFCRDdGAA==\",\"timestamp\":\"1768126143\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:26+05:30"} [2026-01-11 15:39:59] [DEBUG] Ignoring event: delivered [2026-01-11 15:40:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjUyRDNDRjQ4OUFDQzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjUyRDNDRjQ4OUFDQzUxAA==\",\"timestamp\":\"1768126181\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:00+05:30"} [2026-01-11 15:40:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjUyRDNDRjQ4OUFDQzUxAA== [2026-01-11 15:40:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==\",\"timestamp\":\"1768126176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:00+05:30"} [2026-01-11 15:40:01] [DEBUG] Ignoring event: delivered [2026-01-11 15:40:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFQzk0NTNBM0IwMjlBN0FEAA==\",\"timestamp\":\"1768126090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:38:15+05:30"} [2026-01-11 15:40:02] [DEBUG] Ignoring event: delivered [2026-01-11 15:40:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==\",\"timestamp\":\"1768126176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:48+05:30"} [2026-01-11 15:40:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA== [2026-01-11 15:40:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:10:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA==", "timestamp": "1768126213", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:40:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:10:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyN0NGQTU1Mzc1MzJCMzIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyN0NGQTU1Mzc1MzJCMzIyAA==", "timestamp": "1768126218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:40:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:40:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:40:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:40:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:40:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:40:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:40:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:40:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:40:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e48afc10572745bfa7c6b9e4f767728d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:40:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbe38a696b3445d1b4ccec80b9f95ab7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:40:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFDOTAzMkZGRjI3QUMyNjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFDOTAzMkZGRjI3QUMyNjZGAA==\",\"timestamp\":\"1768126182\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:50+05:30"} [2026-01-11 15:40:29] [DEBUG] Ignoring event: delivered [2026-01-11 15:40:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:10:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyMjgwRkE4RkMxODQ3QkE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyMjgwRkE4RkMxODQ3QkE2AA==", "timestamp": "1768126227", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:40:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA==\",\"timestamp\":\"1768126213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:25+05:30"} [2026-01-11 15:40:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA== [2026-01-11 15:40:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:40:34] [INFO] Sending instructions to 917202000200 [2026-01-11 15:40:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:40:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:40:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2ad94e9d9ee4a34b969b66e21b4017c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:40:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA==\",\"timestamp\":\"1768126213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:34+05:30"} [2026-01-11 15:40:35] [DEBUG] Ignoring event: delivered [2026-01-11 15:40:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyN0NGQTU1Mzc1MzJCMzIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyN0NGQTU1Mzc1MzJCMzIyAA==\",\"timestamp\":\"1768126218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:34+05:30"} [2026-01-11 15:40:36] [DEBUG] Ignoring event: delivered [2026-01-11 15:40:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:10:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA==", "timestamp": "1768126234", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:40:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:40:37] [INFO] Sending instructions to 917202000200 [2026-01-11 15:40:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:40:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:40:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc019d3510c7475aa5ec9d9bcb46ce11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:40:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyMjgwRkE4RkMxODQ3QkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMyMjgwRkE4RkMxODQ3QkE2AA==\",\"timestamp\":\"1768126227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:40+05:30"} [2026-01-11 15:40:42] [DEBUG] Ignoring event: delivered [2026-01-11 15:40:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBRjc2Mzc0NDZERTE0RTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBRjc2Mzc0NDZERTE0RTREAA==\",\"timestamp\":\"1768126240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:48+05:30"} [2026-01-11 15:40:54] [DEBUG] Ignoring event: delivered [2026-01-11 15:40:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:10:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBRjc2Mzc0NDZERTE0RTREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBRjc2Mzc0NDZERTE0RTREAA==", "timestamp": "1768126240", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:40:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:40:54] [INFO] Sending instructions to 917202000200 [2026-01-11 15:40:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA==\",\"timestamp\":\"1768126234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:47+05:30"} [2026-01-11 15:40:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:40:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:40:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA== [2026-01-11 15:40:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47ced5c38b9c432a9f96af1e246c32b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:40:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==\",\"timestamp\":\"1768126125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:02+05:30"} [2026-01-11 15:40:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:40:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:40:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:40:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:40:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0369d3e4496947fdaefe10d49e7c6058", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBRjc2Mzc0NDZERTE0RTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBRjc2Mzc0NDZERTE0RTREAA==\",\"timestamp\":\"1768126240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:58+05:30"} [2026-01-11 15:41:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBRjc2Mzc0NDZERTE0RTREAA== [2026-01-11 15:41:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:11:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==", "timestamp": "1768126258", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:41:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:41:00] [INFO] Sending instructions to 917202000200 [2026-01-11 15:41:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:41:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:41:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7ee5184c7aa4631b3ff2f3d613213c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:41:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA==\",\"timestamp\":\"1768126213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:25+05:30"} [2026-01-11 15:41:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU0QzA5MkFFNEMwQzdBNEUyAA== [2026-01-11 15:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==\",\"timestamp\":\"1768126263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:10+05:30"} [2026-01-11 15:41:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:41:18] [INFO] Sending instructions to 917202000200 [2026-01-11 15:41:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:41:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==\",\"timestamp\":\"1768126263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:07+05:30"} [2026-01-11 15:41:18] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==\",\"timestamp\":\"1768126258\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:07+05:30"} [2026-01-11 15:41:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA== [2026-01-11 15:41:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "968b2c207a6a443fa8f952e80393966b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:41:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==\",\"timestamp\":\"1768126258\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:10+05:30"} [2026-01-11 15:41:18] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:11:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==", "timestamp": "1768126263", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:41:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA== [2026-01-11 15:41:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:34:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBOUM0REU2MjEzNjQwRkZBAA==\",\"timestamp\":\"1768125860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:34:26+05:30"} [2026-01-11 15:41:22] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA==\",\"timestamp\":\"1768126234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:47+05:30"} [2026-01-11 15:41:23] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBRjc2Mzc0NDZERTE0RTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBRjc2Mzc0NDZERTE0RTREAA==\",\"timestamp\":\"1768126240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:48+05:30"} [2026-01-11 15:41:23] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:40:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA==\",\"timestamp\":\"1768126234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:40:47+05:30"} [2026-01-11 15:41:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGMDcyOTM0REZFNzI5RThDAA== [2026-01-11 15:41:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:11:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==", "timestamp": "1768126281", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:41:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:41:24] [INFO] Sending instructions to 917202000200 [2026-01-11 15:41:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:41:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:41:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b117921978054de7b16f0e57edc7f45e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjUyRDNDRjQ4OUFDQzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjUyRDNDRjQ4OUFDQzUxAA==\",\"timestamp\":\"1768126181\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:48+05:30"} [2026-01-11 15:41:41] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:11:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==", "timestamp": "1768126288", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:41:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:41:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:41:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:41:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==\",\"timestamp\":\"1768126176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:48+05:30"} [2026-01-11 15:41:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:41:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:41:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==\",\"timestamp\":\"1768126281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:33+05:30"} [2026-01-11 15:41:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:41:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA== [2026-01-11 15:41:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5f3388fad504aabaa810c0850f6434a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:41:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "906feff1adf84bcdab0a1f06f0f1dee6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==\",\"timestamp\":\"1768126263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:07+05:30"} [2026-01-11 15:41:42] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==\",\"timestamp\":\"1768126258\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:07+05:30"} [2026-01-11 15:41:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA== [2026-01-11 15:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==\",\"timestamp\":\"1768126288\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:32+05:30"} [2026-01-11 15:41:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:11:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5Mjc2QjdGNjE4MkI1REU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5Mjc2QjdGNjE4MkI1REU1AA==", "timestamp": "1768126293", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:41:42] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:41:42] [INFO] Sending instructions to 917202000200 [2026-01-11 15:41:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:41:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==\",\"timestamp\":\"1768126288\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:33+05:30"} [2026-01-11 15:41:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA== [2026-01-11 15:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==\",\"timestamp\":\"1768126281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:40+05:30"} [2026-01-11 15:41:42] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6f27e5238bd428d98d30f148856a11e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:41:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1QzA3OTM1NTUzNjI1REZDAA==\",\"timestamp\":\"1768126258\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:10+05:30"} [2026-01-11 15:41:43] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA==\",\"timestamp\":\"1768126263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:10+05:30"} [2026-01-11 15:41:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUxNkIyOEE0MzMzQTNERUEwAA== [2026-01-11 15:41:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:11:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMUU2OUJDQzg4OEE0QkUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMUU2OUJDQzg4OEE0QkUyAA==", "timestamp": "1768126305", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:41:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:41:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:41:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:41:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:41:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db776017e63645da8d366f31cdf3fb52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:41:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Mjc3MjhGNEJGODEwMjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Mjc3MjhGNEJGODEwMjQ1AA==\",\"timestamp\":\"1768126311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:53+05:30"} [2026-01-11 15:41:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:41:56] [INFO] Sending instructions to 917202000200 [2026-01-11 15:41:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:41:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:41:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5Mjc2QjdGNjE4MkI1REU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5Mjc2QjdGNjE4MkI1REU1AA==\",\"timestamp\":\"1768126293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:52+05:30"} [2026-01-11 15:41:56] [DEBUG] Ignoring event: delivered [2026-01-11 15:41:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:11:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Mjc3MjhGNEJGODEwMjQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Mjc3MjhGNEJGODEwMjQ1AA==", "timestamp": "1768126311", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:41:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Mjc3MjhGNEJGODEwMjQ1AA== [2026-01-11 15:41:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a48c367a31f4c5ba2c95f7d38e976cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:42:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMUU2OUJDQzg4OEE0QkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMUU2OUJDQzg4OEE0QkUyAA==\",\"timestamp\":\"1768126305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:04+05:30"} [2026-01-11 15:42:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMUU2OUJDQzg4OEE0QkUyAA== [2026-01-11 15:42:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Mjc3MjhGNEJGODEwMjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Mjc3MjhGNEJGODEwMjQ1AA==\",\"timestamp\":\"1768126311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:02+05:30"} [2026-01-11 15:42:06] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMUU2OUJDQzg4OEE0QkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMUU2OUJDQzg4OEE0QkUyAA==\",\"timestamp\":\"1768126305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:06+05:30"} [2026-01-11 15:42:07] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==\",\"timestamp\":\"1768126288\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:33+05:30"} [2026-01-11 15:42:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA== [2026-01-11 15:42:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==\",\"timestamp\":\"1768126281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:33+05:30"} [2026-01-11 15:42:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA== [2026-01-11 15:42:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwOUQwNDZGRUQ4NjdDQjkzAA==\",\"timestamp\":\"1768126288\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:32+05:30"} [2026-01-11 15:42:08] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNERkU4OTM1NTQ2RjQ1QjA2AA==\",\"timestamp\":\"1768126281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:40+05:30"} [2026-01-11 15:42:13] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:12:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDY3MjAzRTczQjM4RDM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDY3MjAzRTczQjM4RDM3AA==", "timestamp": "1768126336", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:42:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:42:18] [INFO] Sending instructions to 917202000200 [2026-01-11 15:42:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:42:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:42:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40fc86a29ae8477db016142de7d8ce1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:42:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:12:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NEU5NTcyNTRGMzBGRTI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NEU5NTcyNTRGMzBGRTI1AA==", "timestamp": "1768126342", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:42:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:42:24] [INFO] Sending instructions to 917202000200 [2026-01-11 15:42:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:42:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:42:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa96ff98998245488e24083c2af949d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:42:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5Mjc2QjdGNjE4MkI1REU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5Mjc2QjdGNjE4MkI1REU1AA==\",\"timestamp\":\"1768126293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:41:52+05:30"} [2026-01-11 15:42:25] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:42:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDY3MjAzRTczQjM4RDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDY3MjAzRTczQjM4RDM3AA==\",\"timestamp\":\"1768126336\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:25+05:30"} [2026-01-11 15:42:26] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:42:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDY3MjAzRTczQjM4RDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDY3MjAzRTczQjM4RDM3AA==\",\"timestamp\":\"1768126336\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:25+05:30"} [2026-01-11 15:42:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFMDY3MjAzRTczQjM4RDM3AA== [2026-01-11 15:42:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:12:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0MjBBREEzMzE3NjU3OUEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0MjBBREEzMzE3NjU3OUEyAA==", "timestamp": "1768126347", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:42:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:42:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:42:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:42:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:42:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15725c9e92ff4f36aed2ee7181970a73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:42:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:42:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NEU5NTcyNTRGMzBGRTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NEU5NTcyNTRGMzBGRTI1AA==\",\"timestamp\":\"1768126342\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:30+05:30"} [2026-01-11 15:42:31] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:42:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NEU5NTcyNTRGMzBGRTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NEU5NTcyNTRGMzBGRTI1AA==\",\"timestamp\":\"1768126342\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:33+05:30"} [2026-01-11 15:42:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NEU5NTcyNTRGMzBGRTI1AA== [2026-01-11 15:42:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:41:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Mjc3MjhGNEJGODEwMjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4Mjc3MjhGNEJGODEwMjQ1AA==\",\"timestamp\":\"1768126311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:02+05:30"} [2026-01-11 15:42:34] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0MjBBREEzMzE3NjU3OUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0MjBBREEzMzE3NjU3OUEyAA==\",\"timestamp\":\"1768126347\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:36+05:30"} [2026-01-11 15:42:37] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:12:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1QkY1RjYzMjQ3NkIxQ0Y2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1QkY1RjYzMjQ3NkIxQ0Y2AA==", "timestamp": "1768126359", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:42:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:42:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:42:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:42:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:42:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f055650c056a4cc1af665c09eeb89950", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:42:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1QkY1RjYzMjQ3NkIxQ0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1QkY1RjYzMjQ3NkIxQ0Y2AA==\",\"timestamp\":\"1768126359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:44+05:30"} [2026-01-11 15:42:45] [DEBUG] Ignoring event: delivered [2026-01-11 15:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:42:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1QkY1RjYzMjQ3NkIxQ0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1QkY1RjYzMjQ3NkIxQ0Y2AA==\",\"timestamp\":\"1768126359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:45+05:30"} [2026-01-11 15:42:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1QkY1RjYzMjQ3NkIxQ0Y2AA== [2026-01-11 15:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0MjBBREEzMzE3NjU3OUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0MjBBREEzMzE3NjU3OUEyAA==\",\"timestamp\":\"1768126347\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:42:45+05:30"} [2026-01-11 15:42:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ0MjBBREEzMzE3NjU3OUEyAA== [2026-01-11 15:43:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:13:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwNjg0RUFGQTcyRUUyMUREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwNjg0RUFGQTcyRUUyMUREAA==", "timestamp": "1768126383", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:43:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:43:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:43:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:43:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:43:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba702419418d4cb997aa2640b84f1e30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:43:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwNjg0RUFGQTcyRUUyMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwNjg0RUFGQTcyRUUyMUREAA==\",\"timestamp\":\"1768126383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:09+05:30"} [2026-01-11 15:43:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwNjg0RUFGQTcyRUUyMUREAA== [2026-01-11 15:43:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:13:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFEREEyRjNCM0U3NjAwNzdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFEREEyRjNCM0U3NjAwNzdDAA==", "timestamp": "1768126389", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:43:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:43:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:43:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:43:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:43:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26abbabb375240c799782ed5e276a068", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:43:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwNjg0RUFGQTcyRUUyMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwNjg0RUFGQTcyRUUyMUREAA==\",\"timestamp\":\"1768126383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:11+05:30"} [2026-01-11 15:43:12] [DEBUG] Ignoring event: delivered [2026-01-11 15:43:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFEREEyRjNCM0U3NjAwNzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFEREEyRjNCM0U3NjAwNzdDAA==\",\"timestamp\":\"1768126389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:13+05:30"} [2026-01-11 15:43:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFEREEyRjNCM0U3NjAwNzdDAA== [2026-01-11 15:43:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:13:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODZFQUY2QkFBNkY4RjAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODZFQUY2QkFBNkY4RjAzAA==", "timestamp": "1768126395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:43:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:43:17] [INFO] Sending instructions to 917202000200 [2026-01-11 15:43:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:43:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:43:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6791d7f3dd04427dac2b384f07caf370", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:43:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFEREEyRjNCM0U3NjAwNzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFEREEyRjNCM0U3NjAwNzdDAA==\",\"timestamp\":\"1768126389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:17+05:30"} [2026-01-11 15:43:18] [DEBUG] Ignoring event: delivered [2026-01-11 15:43:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODZFQUY2QkFBNkY4RjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODZFQUY2QkFBNkY4RjAzAA==\",\"timestamp\":\"1768126395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:22+05:30"} [2026-01-11 15:43:23] [DEBUG] Ignoring event: delivered [2026-01-11 15:43:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODZFQUY2QkFBNkY4RjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODZFQUY2QkFBNkY4RjAzAA==\",\"timestamp\":\"1768126395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:22+05:30"} [2026-01-11 15:43:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2ODZFQUY2QkFBNkY4RjAzAA== [2026-01-11 15:43:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:13:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OTUyQTFCOERGMzcyRERCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OTUyQTFCOERGMzcyRERCAA==", "timestamp": "1768126418", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:43:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:43:40] [INFO] Sending instructions to 917202000200 [2026-01-11 15:43:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:43:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:43:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae3bacf422974d59befd6d359f2fec3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:43:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OTUyQTFCOERGMzcyRERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OTUyQTFCOERGMzcyRERCAA==\",\"timestamp\":\"1768126418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:42+05:30"} [2026-01-11 15:43:43] [DEBUG] Ignoring event: delivered [2026-01-11 15:43:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:13:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4NTNFOUU5RDNDOTExMjZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4NTNFOUU5RDNDOTExMjZEAA==", "timestamp": "1768126424", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:43:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:43:46] [INFO] Sending instructions to 917202000200 [2026-01-11 15:43:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:43:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:43:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a057c26c0624d1b82c10a1d9873bd2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==\",\"timestamp\":\"1768125992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:49+05:30"} [2026-01-11 15:43:47] [DEBUG] Ignoring event: delivered [2026-01-11 15:43:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:13:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGMzQ3RERBNzk1RDU1RDY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGMzQ3RERBNzk1RDU1RDY2AA==", "timestamp": "1768126425", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:43:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:43:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:43:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:43:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENDMjZFNDE3RDBEMzA2QTFFAA==\",\"timestamp\":\"1768125992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:36:49+05:30"} [2026-01-11 15:43:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:43:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:43:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:43:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:43:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5a105fd28dd4f689b93774d326f8903", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:43:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b6c441fd1a74120b070b86500c5c3c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4NTNFOUU5RDNDOTExMjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4NTNFOUU5RDNDOTExMjZEAA==\",\"timestamp\":\"1768126424\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:51+05:30"} [2026-01-11 15:43:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4NTNFOUU5RDNDOTExMjZEAA== [2026-01-11 15:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGMzQ3RERBNzk1RDU1RDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGMzQ3RERBNzk1RDU1RDY2AA==\",\"timestamp\":\"1768126425\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:51+05:30"} [2026-01-11 15:43:51] [DEBUG] Ignoring event: delivered [2026-01-11 15:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OTUyQTFCOERGMzcyRERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OTUyQTFCOERGMzcyRERCAA==\",\"timestamp\":\"1768126418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:51+05:30"} [2026-01-11 15:43:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OTUyQTFCOERGMzcyRERCAA== [2026-01-11 15:43:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4NTNFOUU5RDNDOTExMjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4NTNFOUU5RDNDOTExMjZEAA==\",\"timestamp\":\"1768126424\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:43:51+05:30"} [2026-01-11 15:43:52] [DEBUG] Ignoring event: delivered [2026-01-11 15:43:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:13:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzOTIyQUNBQTE4MzE4RDdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzOTIyQUNBQTE4MzE4RDdCAA==", "timestamp": "1768126431", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:43:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:43:53] [INFO] Sending instructions to 917202000200 [2026-01-11 15:43:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:43:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:43:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de338491ac9c4c2c8d0801ba123fd2e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:43:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:13:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5MEE2RTMyRTJCOUUzODdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5MEE2RTMyRTJCOUUzODdDAA==", "timestamp": "1768126437", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:43:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:43:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:43:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:43:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:43:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ceb69188d97f4c35b9c041949cd58b88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:44:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5MEE2RTMyRTJCOUUzODdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5MEE2RTMyRTJCOUUzODdDAA==\",\"timestamp\":\"1768126437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:44:03+05:30"} [2026-01-11 15:44:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:44:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5MEE2RTMyRTJCOUUzODdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5MEE2RTMyRTJCOUUzODdDAA==\",\"timestamp\":\"1768126437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:44:03+05:30"} [2026-01-11 15:44:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY5MEE2RTMyRTJCOUUzODdDAA== [2026-01-11 15:44:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzOTIyQUNBQTE4MzE4RDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzOTIyQUNBQTE4MzE4RDdCAA==\",\"timestamp\":\"1768126431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:44:02+05:30"} [2026-01-11 15:44:04] [DEBUG] Ignoring event: delivered [2026-01-11 15:44:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGMzQ3RERBNzk1RDU1RDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGMzQ3RERBNzk1RDU1RDY2AA==\",\"timestamp\":\"1768126425\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:44:02+05:30"} [2026-01-11 15:44:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGMzQ3RERBNzk1RDU1RDY2AA== [2026-01-11 15:44:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:43:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzOTIyQUNBQTE4MzE4RDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzOTIyQUNBQTE4MzE4RDdCAA==\",\"timestamp\":\"1768126431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:44:03+05:30"} [2026-01-11 15:44:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzOTIyQUNBQTE4MzE4RDdCAA== [2026-01-11 15:44:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:14:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQzAwNjkxRTc0RTFCMjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQzAwNjkxRTc0RTFCMjRBAA==", "timestamp": "1768126455", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:44:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:44:17] [INFO] Sending instructions to 917202000200 [2026-01-11 15:44:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:44:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:44:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3280a9a67e774835b6e3d534bda17ede", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:44:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:44:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQzAwNjkxRTc0RTFCMjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQzAwNjkxRTc0RTFCMjRBAA==\",\"timestamp\":\"1768126455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:44:27+05:30"} [2026-01-11 15:44:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQzAwNjkxRTc0RTFCMjRBAA== [2026-01-11 15:44:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:44:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQzAwNjkxRTc0RTFCMjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQzAwNjkxRTc0RTFCMjRBAA==\",\"timestamp\":\"1768126455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:44:30+05:30"} [2026-01-11 15:44:30] [DEBUG] Ignoring event: delivered [2026-01-11 15:44:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:14:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3RTg2MTRFODBGQzI3Q0U3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3RTg2MTRFODBGQzI3Q0U3AA==", "timestamp": "1768126473", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:44:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:44:35] [INFO] Sending instructions to 917202000200 [2026-01-11 15:44:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:44:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:44:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78af4ed7e3004b3cb5178668f29ccf03", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:44:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3RTg2MTRFODBGQzI3Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3RTg2MTRFODBGQzI3Q0U3AA==\",\"timestamp\":\"1768126473\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:44:43+05:30"} [2026-01-11 15:44:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3RTg2MTRFODBGQzI3Q0U3AA== [2026-01-11 15:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3RTg2MTRFODBGQzI3Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3RTg2MTRFODBGQzI3Q0U3AA==\",\"timestamp\":\"1768126473\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:44:49+05:30"} [2026-01-11 15:44:50] [DEBUG] Ignoring event: delivered [2026-01-11 15:44:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:14:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExMTNEMDI5NzIzRTNFMkUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExMTNEMDI5NzIzRTNFMkUxAA==", "timestamp": "1768126491", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:44:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:44:52] [INFO] Sending instructions to 917202000200 [2026-01-11 15:44:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:44:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:44:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10b4e7ee049a4df5b0becdd4ea5fec1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:45:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:44:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExMTNEMDI5NzIzRTNFMkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExMTNEMDI5NzIzRTNFMkUxAA==\",\"timestamp\":\"1768126491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:45:07+05:30"} [2026-01-11 15:45:09] [DEBUG] Ignoring event: delivered [2026-01-11 15:45:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:44:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExMTNEMDI5NzIzRTNFMkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExMTNEMDI5NzIzRTNFMkUxAA==\",\"timestamp\":\"1768126491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:45:07+05:30"} [2026-01-11 15:45:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjExMTNEMDI5NzIzRTNFMkUxAA== [2026-01-11 15:45:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:15:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVCREQwRTBGMDcxMUMyMEY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVCREQwRTBGMDcxMUMyMEY4AA==", "timestamp": "1768126509", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:45:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:45:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:45:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:45:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:45:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "452cd453e63e46fd914826acb44cbe7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:45:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:15:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwNzQxNTY1NDU0OTMzODVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwNzQxNTY1NDU0OTMzODVGAA==", "timestamp": "1768126515", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:45:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:45:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:45:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:45:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:45:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3da3a879a17445b8289f2cf5d903cca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:45:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVCREQwRTBGMDcxMUMyMEY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVCREQwRTBGMDcxMUMyMEY4AA==\",\"timestamp\":\"1768126509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:45:17+05:30"} [2026-01-11 15:45:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVCREQwRTBGMDcxMUMyMEY4AA== [2026-01-11 15:45:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVCREQwRTBGMDcxMUMyMEY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVCREQwRTBGMDcxMUMyMEY4AA==\",\"timestamp\":\"1768126509\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:45:18+05:30"} [2026-01-11 15:45:19] [DEBUG] Ignoring event: delivered [2026-01-11 15:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwNzQxNTY1NDU0OTMzODVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwNzQxNTY1NDU0OTMzODVGAA==\",\"timestamp\":\"1768126515\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:45:20+05:30"} [2026-01-11 15:45:20] [DEBUG] Ignoring event: delivered [2026-01-11 15:45:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:15:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwOENCQUUwOThFODk2RUIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwOENCQUUwOThFODk2RUIzAA==", "timestamp": "1768126522", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:45:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:45:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:45:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:45:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:45:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwNzQxNTY1NDU0OTMzODVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwNzQxNTY1NDU0OTMzODVGAA==\",\"timestamp\":\"1768126515\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:45:23+05:30"} [2026-01-11 15:45:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwNzQxNTY1NDU0OTMzODVGAA== [2026-01-11 15:45:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cac2c4ece39d4681a5b549a2c9e637f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:45:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwOENCQUUwOThFODk2RUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwOENCQUUwOThFODk2RUIzAA==\",\"timestamp\":\"1768126522\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:45:29+05:30"} [2026-01-11 15:45:29] [DEBUG] Ignoring event: delivered [2026-01-11 15:45:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwOENCQUUwOThFODk2RUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwOENCQUUwOThFODk2RUIzAA==\",\"timestamp\":\"1768126522\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:45:29+05:30"} [2026-01-11 15:45:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIwOENCQUUwOThFODk2RUIzAA== [2026-01-11 15:45:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:15:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGNkI1RkZGOUMxRjY3QUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGNkI1RkZGOUMxRjY3QUVFAA==", "timestamp": "1768126550", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:45:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:45:52] [INFO] Sending instructions to 917202000200 [2026-01-11 15:45:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:45:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:45:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9f4f18bb26d4f378357c486871b9b02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:45:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:15:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NzE3MTE1QzlFQjlEMUFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NzE3MTE1QzlFQjlEMUFDAA==", "timestamp": "1768126551", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:45:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:45:52] [INFO] Sending instructions to 917202000200 [2026-01-11 15:45:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:45:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:45:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b95054210d0461bb1028b5ed25f99ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:45:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:38:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3NDQ4NzM0QkM5NTg0MDI2AA==\",\"timestamp\":\"1768126125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:02+05:30"} [2026-01-11 15:45:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:45:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:45:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:45:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:45:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:15:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyNUNENzMwRjUwODgzQzA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyNUNENzMwRjUwODgzQzA4AA==", "timestamp": "1768126557", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:45:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:45:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:45:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:45:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:45:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6f085be3e234f9e8e580bbed79cb81a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:45:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c009ca0a1d14a63a26f8c38265c0162", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:46:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyNUNENzMwRjUwODgzQzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyNUNENzMwRjUwODgzQzA4AA==\",\"timestamp\":\"1768126557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:03+05:30"} [2026-01-11 15:46:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyNUNENzMwRjUwODgzQzA4AA== [2026-01-11 15:46:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGNkI1RkZGOUMxRjY3QUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGNkI1RkZGOUMxRjY3QUVFAA==\",\"timestamp\":\"1768126550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:03+05:30"} [2026-01-11 15:46:05] [DEBUG] Ignoring event: delivered [2026-01-11 15:46:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGNkI1RkZGOUMxRjY3QUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGNkI1RkZGOUMxRjY3QUVFAA==\",\"timestamp\":\"1768126550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:03+05:30"} [2026-01-11 15:46:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGNkI1RkZGOUMxRjY3QUVFAA== [2026-01-11 15:46:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:16:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIxNTBENDQ0Mzk0QTIyOTQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIxNTBENDQ0Mzk0QTIyOTQ4AA==", "timestamp": "1768126563", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:46:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:46:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:46:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:46:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:46:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33b33e311c084f05b28070ab77b98691", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIxNTBENDQ0Mzk0QTIyOTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIxNTBENDQ0Mzk0QTIyOTQ4AA==\",\"timestamp\":\"1768126563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:11+05:30"} [2026-01-11 15:46:11] [DEBUG] Ignoring event: delivered [2026-01-11 15:46:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NzE3MTE1QzlFQjlEMUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NzE3MTE1QzlFQjlEMUFDAA==\",\"timestamp\":\"1768126551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:17+05:30"} [2026-01-11 15:46:18] [DEBUG] Ignoring event: delivered [2026-01-11 15:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:45:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyNUNENzMwRjUwODgzQzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyNUNENzMwRjUwODgzQzA4AA==\",\"timestamp\":\"1768126557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:17+05:30"} [2026-01-11 15:46:19] [DEBUG] Ignoring event: delivered [2026-01-11 15:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIxNTBENDQ0Mzk0QTIyOTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIxNTBENDQ0Mzk0QTIyOTQ4AA==\",\"timestamp\":\"1768126563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:17+05:30"} [2026-01-11 15:46:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIxNTBENDQ0Mzk0QTIyOTQ4AA== [2026-01-11 15:46:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:16:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NTUyNUE3MEYzQUY3Q0JCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NTUyNUE3MEYzQUY3Q0JCAA==", "timestamp": "1768126586", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:46:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:46:28] [INFO] Sending instructions to 917202000200 [2026-01-11 15:46:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:46:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:46:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc48aaf3d83e44459921a8e2eb048f3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:46:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:16:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRTFGODREM0IyOTA0RDk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRTFGODREM0IyOTA0RDk0AA==", "timestamp": "1768126587", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:46:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:46:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:46:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:46:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:46:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a81c8da86d284435b08a22f951eef824", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:46:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:16:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRTI3N0VBRUYyMzM5NjJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRTI3N0VBRUYyMzM5NjJGAA==", "timestamp": "1768126594", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:46:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:46:35] [INFO] Sending instructions to 917202000200 [2026-01-11 15:46:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:46:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:46:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRTFGODREM0IyOTA0RDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwRTFGODREM0IyOTA0RDk0AA==\",\"timestamp\":\"1768126587\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:35+05:30"} [2026-01-11 15:46:36] [DEBUG] Ignoring event: delivered [2026-01-11 15:46:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3061501fdce47918e22f452df5bd035", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:46:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:39:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwOEY3MDE0RUI3ODU2QjQ3AA==\",\"timestamp\":\"1768126176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:39:48+05:30"} [2026-01-11 15:46:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:46:38] [INFO] Sending instructions to 917202000200 [2026-01-11 15:46:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:46:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:46:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2416078f4fb0411dbfdbe6c7c1e291fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:46:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NTUyNUE3MEYzQUY3Q0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NTUyNUE3MEYzQUY3Q0JCAA==\",\"timestamp\":\"1768126586\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:37+05:30"} [2026-01-11 15:46:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:46:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:16:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlEQUVFNkEwMDM3Mzg5Rjc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlEQUVFNkEwMDM3Mzg5Rjc1AA==", "timestamp": "1768126599", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:46:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:46:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:46:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:46:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:46:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "769a4969fa7e408598d740a54983e528", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:46:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRTI3N0VBRUYyMzM5NjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRTI3N0VBRUYyMzM5NjJGAA==\",\"timestamp\":\"1768126594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:43+05:30"} [2026-01-11 15:46:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRTI3N0VBRUYyMzM5NjJGAA== [2026-01-11 15:46:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRTI3N0VBRUYyMzM5NjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRTI3N0VBRUYyMzM5NjJGAA==\",\"timestamp\":\"1768126594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:44+05:30"} [2026-01-11 15:46:45] [DEBUG] Ignoring event: delivered [2026-01-11 15:46:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NTUyNUE3MEYzQUY3Q0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NTUyNUE3MEYzQUY3Q0JCAA==\",\"timestamp\":\"1768126586\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:44+05:30"} [2026-01-11 15:46:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI4NTUyNUE3MEYzQUY3Q0JCAA== [2026-01-11 15:46:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlEQUVFNkEwMDM3Mzg5Rjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlEQUVFNkEwMDM3Mzg5Rjc1AA==\",\"timestamp\":\"1768126599\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:57+05:30"} [2026-01-11 15:46:58] [DEBUG] Ignoring event: delivered [2026-01-11 15:46:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlEQUVFNkEwMDM3Mzg5Rjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlEQUVFNkEwMDM3Mzg5Rjc1AA==\",\"timestamp\":\"1768126599\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:46:57+05:30"} [2026-01-11 15:46:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlEQUVFNkEwMDM3Mzg5Rjc1AA== [2026-01-11 15:46:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:16:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NUQ2MjJFNkRDOEM2ODIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NUQ2MjJFNkRDOEM2ODIxAA==", "timestamp": "1768126618", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:46:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:46:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:46:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:46:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:47:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a79c3653b3b4874ab4c332f62e33b70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:47:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:17:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIyRDFDMjAxMTdFQkUzMTJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIyRDFDMjAxMTdFQkUzMTJBAA==", "timestamp": "1768126622", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:47:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:47:04] [INFO] Sending instructions to 917202000200 [2026-01-11 15:47:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:47:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:47:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f1d14d7e44a47ea8c24532b8d873fb6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:47:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:17:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2ODNDREM0NjUwQ0E0MEZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2ODNDREM0NjUwQ0E0MEZDAA==", "timestamp": "1768126623", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:47:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:47:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:47:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:47:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:47:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2f03dd3da444dcf81779f1599610923", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIyRDFDMjAxMTdFQkUzMTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIyRDFDMjAxMTdFQkUzMTJBAA==\",\"timestamp\":\"1768126622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:08+05:30"} [2026-01-11 15:47:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIyRDFDMjAxMTdFQkUzMTJBAA== [2026-01-11 15:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NUQ2MjJFNkRDOEM2ODIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NUQ2MjJFNkRDOEM2ODIxAA==\",\"timestamp\":\"1768126618\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:08+05:30"} [2026-01-11 15:47:09] [DEBUG] Ignoring event: delivered [2026-01-11 15:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:46:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NUQ2MjJFNkRDOEM2ODIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NUQ2MjJFNkRDOEM2ODIxAA==\",\"timestamp\":\"1768126618\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:08+05:30"} [2026-01-11 15:47:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NUQ2MjJFNkRDOEM2ODIxAA== [2026-01-11 15:47:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIyRDFDMjAxMTdFQkUzMTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIyRDFDMjAxMTdFQkUzMTJBAA==\",\"timestamp\":\"1768126622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:09+05:30"} [2026-01-11 15:47:10] [DEBUG] Ignoring event: delivered [2026-01-11 15:47:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:17:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MEE5N0Q1NUJGRkVDRkU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MEE5N0Q1NUJGRkVDRkU4AA==", "timestamp": "1768126629", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:47:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:47:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:47:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:47:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:47:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1aaf408bfda4b01a44b6cf1f67d6b50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:47:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2ODNDREM0NjUwQ0E0MEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2ODNDREM0NjUwQ0E0MEZDAA==\",\"timestamp\":\"1768126623\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:09+05:30"} [2026-01-11 15:47:11] [DEBUG] Ignoring event: delivered [2026-01-11 15:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MEE5N0Q1NUJGRkVDRkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MEE5N0Q1NUJGRkVDRkU4AA==\",\"timestamp\":\"1768126629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:12+05:30"} [2026-01-11 15:47:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MEE5N0Q1NUJGRkVDRkU4AA== [2026-01-11 15:47:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MEE5N0Q1NUJGRkVDRkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4MEE5N0Q1NUJGRkVDRkU4AA==\",\"timestamp\":\"1768126629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:16+05:30"} [2026-01-11 15:47:17] [DEBUG] Ignoring event: delivered [2026-01-11 15:47:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:17:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1M0U5OTIxRjcyMTE0MTgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1M0U5OTIxRjcyMTE0MTgzAA==", "timestamp": "1768126635", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:47:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:47:17] [INFO] Sending instructions to 917202000200 [2026-01-11 15:47:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:47:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:47:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d01be1affb4646fea85d3145de3c4ad5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:47:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1M0U5OTIxRjcyMTE0MTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1M0U5OTIxRjcyMTE0MTgzAA==\",\"timestamp\":\"1768126635\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:18+05:30"} [2026-01-11 15:47:19] [DEBUG] Ignoring event: delivered [2026-01-11 15:47:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1M0U5OTIxRjcyMTE0MTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1M0U5OTIxRjcyMTE0MTgzAA==\",\"timestamp\":\"1768126635\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:18+05:30"} [2026-01-11 15:47:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1M0U5OTIxRjcyMTE0MTgzAA== [2026-01-11 15:47:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:17:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQUFENDg3QTgwRDVCMzcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQUFENDg3QTgwRDVCMzcxAA==", "timestamp": "1768126659", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:47:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:47:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:47:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:47:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:47:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a32b82cd98214bd994efc0e08402c082", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:47:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQUFENDg3QTgwRDVCMzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQUFENDg3QTgwRDVCMzcxAA==\",\"timestamp\":\"1768126659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:45+05:30"} [2026-01-11 15:47:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQUFENDg3QTgwRDVCMzcxAA== [2026-01-11 15:47:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:17:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2RDgxRUJENjg3NjA2ODU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2RDgxRUJENjg3NjA2ODU3AA==", "timestamp": "1768126665", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:47:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:47:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:47:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:47:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:47:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b43af33c0e54eb9af11d9121497d6c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:47:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:17:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxNDk5NjQ4RTE5Rjg3RjIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxNDk5NjQ4RTE5Rjg3RjIwAA==", "timestamp": "1768126671", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:47:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:47:53] [INFO] Sending instructions to 917202000200 [2026-01-11 15:47:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:47:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:47:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ef303b15aab452fae5b24ba3fd1410f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:47:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQUFENDg3QTgwRDVCMzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQUFENDg3QTgwRDVCMzcxAA==\",\"timestamp\":\"1768126659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:56+05:30"} [2026-01-11 15:47:57] [DEBUG] Ignoring event: delivered [2026-01-11 15:47:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2RDgxRUJENjg3NjA2ODU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2RDgxRUJENjg3NjA2ODU3AA==\",\"timestamp\":\"1768126665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:57+05:30"} [2026-01-11 15:47:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2RDgxRUJENjg3NjA2ODU3AA== [2026-01-11 15:47:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxNDk5NjQ4RTE5Rjg3RjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxNDk5NjQ4RTE5Rjg3RjIwAA==\",\"timestamp\":\"1768126671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:57+05:30"} [2026-01-11 15:47:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxNDk5NjQ4RTE5Rjg3RjIwAA== [2026-01-11 15:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2RDgxRUJENjg3NjA2ODU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2RDgxRUJENjg3NjA2ODU3AA==\",\"timestamp\":\"1768126665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:57+05:30"} [2026-01-11 15:47:58] [DEBUG] Ignoring event: delivered [2026-01-11 15:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:47:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxNDk5NjQ4RTE5Rjg3RjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIxNDk5NjQ4RTE5Rjg3RjIwAA==\",\"timestamp\":\"1768126671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:47:57+05:30"} [2026-01-11 15:47:58] [DEBUG] Ignoring event: delivered [2026-01-11 15:48:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:18:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQzU1MkM3QjY3Nzg1NTA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQzU1MkM3QjY3Nzg1NTA4AA==", "timestamp": "1768126695", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:48:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:48:17] [INFO] Sending instructions to 917202000200 [2026-01-11 15:48:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:48:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:48:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f85578b9c15408ab26e7546ddfc449a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:48:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:18:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGNkEzOTJCOThBM0ZEQkVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGNkEzOTJCOThBM0ZEQkVGAA==", "timestamp": "1768126701", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:48:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:48:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:48:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:48:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:48:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a3205c754d74d2783fd7ac5acfa9e0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:48:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:18:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENkE0QUY5Nzg1QTE3NjFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENkE0QUY5Nzg1QTE3NjFFAA==", "timestamp": "1768126701", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:48:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:48:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:48:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:48:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:48:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f33a891dc2f47fcb052ee1acd413eca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGNkEzOTJCOThBM0ZEQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGNkEzOTJCOThBM0ZEQkVGAA==\",\"timestamp\":\"1768126701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:48:28+05:30"} [2026-01-11 15:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGNkEzOTJCOThBM0ZEQkVGAA== [2026-01-11 15:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQzU1MkM3QjY3Nzg1NTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQzU1MkM3QjY3Nzg1NTA4AA==\",\"timestamp\":\"1768126695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:48:28+05:30"} [2026-01-11 15:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQzU1MkM3QjY3Nzg1NTA4AA== [2026-01-11 15:48:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:18:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExRDkxNDc1MTkzRjc4MjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExRDkxNDc1MTkzRjc4MjRBAA==", "timestamp": "1768126707", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:48:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:48:28] [INFO] Sending instructions to 917202000200 [2026-01-11 15:48:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:48:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:48:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8963eb68fd024791899c098905a69380", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:48:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQzU1MkM3QjY3Nzg1NTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQzU1MkM3QjY3Nzg1NTA4AA==\",\"timestamp\":\"1768126695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:48:33+05:30"} [2026-01-11 15:48:34] [DEBUG] Ignoring event: delivered [2026-01-11 15:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExRDkxNDc1MTkzRjc4MjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExRDkxNDc1MTkzRjc4MjRBAA==\",\"timestamp\":\"1768126707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:48:34+05:30"} [2026-01-11 15:48:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExRDkxNDc1MTkzRjc4MjRBAA== [2026-01-11 15:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGNkEzOTJCOThBM0ZEQkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBGNkEzOTJCOThBM0ZEQkVGAA==\",\"timestamp\":\"1768126701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:48:34+05:30"} [2026-01-11 15:48:35] [DEBUG] Ignoring event: delivered [2026-01-11 15:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExRDkxNDc1MTkzRjc4MjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExRDkxNDc1MTkzRjc4MjRBAA==\",\"timestamp\":\"1768126707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:48:34+05:30"} [2026-01-11 15:48:35] [DEBUG] Ignoring event: delivered [2026-01-11 15:48:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:48:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENkE0QUY5Nzg1QTE3NjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENkE0QUY5Nzg1QTE3NjFFAA==\",\"timestamp\":\"1768126701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:48:37+05:30"} [2026-01-11 15:48:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:48:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:18:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGQUU3RkMwOUE1RUJEQTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGQUU3RkMwOUE1RUJEQTNFAA==", "timestamp": "1768126720", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:48:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:48:42] [INFO] Sending instructions to 917202000200 [2026-01-11 15:48:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:48:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:48:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8dcee4810025470d89d3ac14b5325936", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:48:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:48:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGQUU3RkMwOUE1RUJEQTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGQUU3RkMwOUE1RUJEQTNFAA==\",\"timestamp\":\"1768126720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:48:55+05:30"} [2026-01-11 15:48:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGQUU3RkMwOUE1RUJEQTNFAA== [2026-01-11 15:49:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:48:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGQUU3RkMwOUE1RUJEQTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGQUU3RkMwOUE1RUJEQTNFAA==\",\"timestamp\":\"1768126720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:48:59+05:30"} [2026-01-11 15:49:01] [DEBUG] Ignoring event: delivered [2026-01-11 15:49:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:19:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExNUY3RDBFNDEyNDhFMDA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExNUY3RDBFNDEyNDhFMDA0AA==", "timestamp": "1768126756", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:49:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:49:18] [INFO] Sending instructions to 917202000200 [2026-01-11 15:49:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:49:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:49:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0ae988ee96349b0be481884fb38914d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:49:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:19:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0RTAzRkEyODAwNDk2MUFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0RTAzRkEyODAwNDk2MUFFAA==", "timestamp": "1768126762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:49:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:49:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:49:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:49:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:49:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3877c69967234f268db8b0f82421f533", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:49:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:19:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzc1NEY3NTlGMkY3OTlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzc1NEY3NTlGMkY3OTlFAA==", "timestamp": "1768126767", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:49:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:49:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:49:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:49:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:49:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d939a393b20421ca0d15f0666d1af79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:49:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:49:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExNUY3RDBFNDEyNDhFMDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExNUY3RDBFNDEyNDhFMDA0AA==\",\"timestamp\":\"1768126756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:49:32+05:30"} [2026-01-11 15:49:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExNUY3RDBFNDEyNDhFMDA0AA== [2026-01-11 15:49:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:49:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0RTAzRkEyODAwNDk2MUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0RTAzRkEyODAwNDk2MUFFAA==\",\"timestamp\":\"1768126762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:49:32+05:30"} [2026-01-11 15:49:33] [DEBUG] Ignoring event: delivered [2026-01-11 15:49:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:49:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExNUY3RDBFNDEyNDhFMDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkExNUY3RDBFNDEyNDhFMDA0AA==\",\"timestamp\":\"1768126756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:49:32+05:30"} [2026-01-11 15:49:33] [DEBUG] Ignoring event: delivered [2026-01-11 15:49:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:49:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0RTAzRkEyODAwNDk2MUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0RTAzRkEyODAwNDk2MUFFAA==\",\"timestamp\":\"1768126762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:49:32+05:30"} [2026-01-11 15:49:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0RTAzRkEyODAwNDk2MUFFAA== [2026-01-11 15:49:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzc1NEY3NTlGMkY3OTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzc1NEY3NTlGMkY3OTlFAA==\",\"timestamp\":\"1768126767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:49:45+05:30"} [2026-01-11 15:49:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzc1NEY3NTlGMkY3OTlFAA== [2026-01-11 15:49:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzc1NEY3NTlGMkY3OTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgyMzc1NEY3NTlGMkY3OTlFAA==\",\"timestamp\":\"1768126767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:49:52+05:30"} [2026-01-11 15:49:53] [DEBUG] Ignoring event: delivered [2026-01-11 15:49:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:19:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQjhGNjY1QzJBNDRDNTgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQjhGNjY1QzJBNDRDNTgxAA==", "timestamp": "1768126798", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:49:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:49:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:49:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:49:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:50:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b261e8cd305c49f3bd4cfd75d28a7651", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:50:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:20:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCRjA4OEJCMTkxMzkxNEM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCRjA4OEJCMTkxMzkxNEM4AA==", "timestamp": "1768126803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:50:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:50:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:50:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:50:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:50:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03fefdb419d14a7880eb85a040292e18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:50:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQjhGNjY1QzJBNDRDNTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQjhGNjY1QzJBNDRDNTgxAA==\",\"timestamp\":\"1768126798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:05+05:30"} [2026-01-11 15:50:06] [DEBUG] Ignoring event: delivered [2026-01-11 15:50:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQjhGNjY1QzJBNDRDNTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQjhGNjY1QzJBNDRDNTgxAA==\",\"timestamp\":\"1768126798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:05+05:30"} [2026-01-11 15:50:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRFQjhGNjY1QzJBNDRDNTgxAA== [2026-01-11 15:50:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:50:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCRjA4OEJCMTkxMzkxNEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCRjA4OEJCMTkxMzkxNEM4AA==\",\"timestamp\":\"1768126803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:06+05:30"} [2026-01-11 15:50:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCRjA4OEJCMTkxMzkxNEM4AA== [2026-01-11 15:50:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:50:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCRjA4OEJCMTkxMzkxNEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFCRjA4OEJCMTkxMzkxNEM4AA==\",\"timestamp\":\"1768126803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:08+05:30"} [2026-01-11 15:50:09] [DEBUG] Ignoring event: delivered [2026-01-11 15:50:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:20:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjQwNjYyMDYyOTVBQUE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjQwNjYyMDYyOTVBQUE3AA==", "timestamp": "1768126827", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:50:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:50:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:50:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:50:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:50:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "307f7ba4b736494d81facb50dae40fd0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:50:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:20:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY1NTE3RTFFRUIyMERFNDVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY1NTE3RTFFRUIyMERFNDVFAA==", "timestamp": "1768126833", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:50:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:50:35] [INFO] Sending instructions to 917202000200 [2026-01-11 15:50:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:50:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:50:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e62e224ebdd4a64ba77b475ff0f0f23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:50:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:20:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhERDY2RjMwRUU5MEM4OTUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhERDY2RjMwRUU5MEM4OTUyAA==", "timestamp": "1768126833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:50:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:50:35] [INFO] Sending instructions to 917202000200 [2026-01-11 15:50:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:50:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:50:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f38b9df4e3244fc09749bab550a378e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:50:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjQwNjYyMDYyOTVBQUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjQwNjYyMDYyOTVBQUE3AA==\",\"timestamp\":\"1768126827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:38+05:30"} [2026-01-11 15:50:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjQwNjYyMDYyOTVBQUE3AA== [2026-01-11 15:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:50:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhERDY2RjMwRUU5MEM4OTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhERDY2RjMwRUU5MEM4OTUyAA==\",\"timestamp\":\"1768126833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:38+05:30"} [2026-01-11 15:50:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:50:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjQwNjYyMDYyOTVBQUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjQwNjYyMDYyOTVBQUE3AA==\",\"timestamp\":\"1768126827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:38+05:30"} [2026-01-11 15:50:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:50:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:50:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY1NTE3RTFFRUIyMERFNDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY1NTE3RTFFRUIyMERFNDVFAA==\",\"timestamp\":\"1768126833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:38+05:30"} [2026-01-11 15:50:40] [DEBUG] Ignoring event: delivered [2026-01-11 15:50:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:20:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4MjBFQjM0MTI1RDdDNkI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4MjBFQjM0MTI1RDdDNkI1AA==", "timestamp": "1768126839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:50:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:50:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:50:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:50:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:50:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5041cff07f1412996a100ff873d9f37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:50:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:50:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY1NTE3RTFFRUIyMERFNDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY1NTE3RTFFRUIyMERFNDVFAA==\",\"timestamp\":\"1768126833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:51+05:30"} [2026-01-11 15:50:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY1NTE3RTFFRUIyMERFNDVFAA== [2026-01-11 15:50:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:50:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4MjBFQjM0MTI1RDdDNkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4MjBFQjM0MTI1RDdDNkI1AA==\",\"timestamp\":\"1768126839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:50:55+05:30"} [2026-01-11 15:50:56] [DEBUG] Ignoring event: delivered [2026-01-11 15:51:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:50:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4MjBFQjM0MTI1RDdDNkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4MjBFQjM0MTI1RDdDNkI1AA==\",\"timestamp\":\"1768126839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:03+05:30"} [2026-01-11 15:51:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4MjBFQjM0MTI1RDdDNkI1AA== [2026-01-11 15:51:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:21:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2RDlFNEEwRTgzNzFBRjdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2RDlFNEEwRTgzNzFBRjdDAA==", "timestamp": "1768126869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:51:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:51:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:51:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:51:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:51:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e31579ca84a7429fabda972c694193bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:51:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:21:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMzA4ODUwQTcyOTAxRkQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMzA4ODUwQTcyOTAxRkQyAA==", "timestamp": "1768126869", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:51:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:51:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:51:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:51:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:51:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc5c044b3ad9442783c12b54407d0390", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:51:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2RDlFNEEwRTgzNzFBRjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2RDlFNEEwRTgzNzFBRjdDAA==\",\"timestamp\":\"1768126869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:14+05:30"} [2026-01-11 15:51:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2RDlFNEEwRTgzNzFBRjdDAA== [2026-01-11 15:51:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2RDlFNEEwRTgzNzFBRjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2RDlFNEEwRTgzNzFBRjdDAA==\",\"timestamp\":\"1768126869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:15+05:30"} [2026-01-11 15:51:16] [DEBUG] Ignoring event: delivered [2026-01-11 15:51:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:21:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2NEY2Mjk4REIzQTc3NDRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2NEY2Mjk4REIzQTc3NDRDAA==", "timestamp": "1768126875", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:51:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:51:17] [INFO] Sending instructions to 917202000200 [2026-01-11 15:51:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:51:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:51:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c6b071d43254769b668a47569dd6676", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:51:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMzA4ODUwQTcyOTAxRkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMzA4ODUwQTcyOTAxRkQyAA==\",\"timestamp\":\"1768126869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:18+05:30"} [2026-01-11 15:51:19] [DEBUG] Ignoring event: delivered [2026-01-11 15:51:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2NEY2Mjk4REIzQTc3NDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2NEY2Mjk4REIzQTc3NDRDAA==\",\"timestamp\":\"1768126875\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:30+05:30"} [2026-01-11 15:51:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2NEY2Mjk4REIzQTc3NDRDAA== [2026-01-11 15:51:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2NEY2Mjk4REIzQTc3NDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2NEY2Mjk4REIzQTc3NDRDAA==\",\"timestamp\":\"1768126875\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:30+05:30"} [2026-01-11 15:51:32] [DEBUG] Ignoring event: delivered [2026-01-11 15:51:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:21:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRTlCMUVCNjRBNzYyRTA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRTlCMUVCNjRBNzYyRTA4AA==", "timestamp": "1768126894", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:51:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:51:35] [INFO] Sending instructions to 917202000200 [2026-01-11 15:51:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:51:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:51:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d131f412eb6a42d7b2c6e0b1919db83e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:51:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:21:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzQjQyMURENkU5QjQzQzZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzQjQyMURENkU5QjQzQzZFAA==", "timestamp": "1768126899", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:51:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:51:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:51:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:51:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:51:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "482154a1d8524bc59fe29f497664a9cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzQjQyMURENkU5QjQzQzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzQjQyMURENkU5QjQzQzZFAA==\",\"timestamp\":\"1768126899\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:45+05:30"} [2026-01-11 15:51:46] [DEBUG] Ignoring event: delivered [2026-01-11 15:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzQjQyMURENkU5QjQzQzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzQjQyMURENkU5QjQzQzZFAA==\",\"timestamp\":\"1768126899\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:45+05:30"} [2026-01-11 15:51:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAzQjQyMURENkU5QjQzQzZFAA== [2026-01-11 15:51:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:21:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxQ0NDQzlCNDg3Q0E3M0VGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxQ0NDQzlCNDg3Q0E3M0VGAA==", "timestamp": "1768126905", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:51:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:51:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:51:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:51:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:51:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6093c7ae1b434fbb9bafec2c645e31cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:51:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRTlCMUVCNjRBNzYyRTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRTlCMUVCNjRBNzYyRTA4AA==\",\"timestamp\":\"1768126894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:50+05:30"} [2026-01-11 15:51:51] [DEBUG] Ignoring event: delivered [2026-01-11 15:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRTlCMUVCNjRBNzYyRTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRTlCMUVCNjRBNzYyRTA4AA==\",\"timestamp\":\"1768126894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:51+05:30"} [2026-01-11 15:51:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRTlCMUVCNjRBNzYyRTA4AA== [2026-01-11 15:51:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:21:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThCMDlCRDQ4NkJENDcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThCMDlCRDQ4NkJENDcyAA==", "timestamp": "1768126911", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:51:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:51:53] [INFO] Sending instructions to 917202000200 [2026-01-11 15:51:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:51:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:51:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "591a9fe99b30474a85a604b8d8bc29f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:51:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxQ0NDQzlCNDg3Q0E3M0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxQ0NDQzlCNDg3Q0E3M0VGAA==\",\"timestamp\":\"1768126905\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:53+05:30"} [2026-01-11 15:51:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxQ0NDQzlCNDg3Q0E3M0VGAA== [2026-01-11 15:52:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxQ0NDQzlCNDg3Q0E3M0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxQ0NDQzlCNDg3Q0E3M0VGAA==\",\"timestamp\":\"1768126905\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:51:59+05:30"} [2026-01-11 15:52:00] [DEBUG] Ignoring event: delivered [2026-01-11 15:52:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThCMDlCRDQ4NkJENDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThCMDlCRDQ4NkJENDcyAA==\",\"timestamp\":\"1768126911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:02+05:30"} [2026-01-11 15:52:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThCMDlCRDQ4NkJENDcyAA== [2026-01-11 15:52:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThCMDlCRDQ4NkJENDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThCMDlCRDQ4NkJENDcyAA==\",\"timestamp\":\"1768126911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:03+05:30"} [2026-01-11 15:52:04] [DEBUG] Ignoring event: delivered [2026-01-11 15:52:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:22:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NjlFRTM4NzYwMDIyRUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NjlFRTM4NzYwMDIyRUNEAA==", "timestamp": "1768126935", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:52:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:52:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:52:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:52:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:52:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "172fc646c300498cb511bb39c40c6a1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:52:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NjlFRTM4NzYwMDIyRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NjlFRTM4NzYwMDIyRUNEAA==\",\"timestamp\":\"1768126935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:21+05:30"} [2026-01-11 15:52:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NjlFRTM4NzYwMDIyRUNEAA== [2026-01-11 15:52:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:22:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQjA2OEI0QUE4Q0FDNDE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQjA2OEI0QUE4Q0FDNDE1AA==", "timestamp": "1768126940", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:52:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:52:21] [INFO] Sending instructions to 917202000200 [2026-01-11 15:52:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:52:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:52:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3fc3298104c4083867fbf0cdd692007", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:52:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NjlFRTM4NzYwMDIyRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE3NjlFRTM4NzYwMDIyRUNEAA==\",\"timestamp\":\"1768126935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:22+05:30"} [2026-01-11 15:52:23] [DEBUG] Ignoring event: delivered [2026-01-11 15:52:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:22:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRjJBMzg3ODdFQjUxNDM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRjJBMzg3ODdFQjUxNDM5AA==", "timestamp": "1768126941", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:52:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:52:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:52:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:52:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:52:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c533296d829e4bf09e204f09b75347e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:52:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQjA2OEI0QUE4Q0FDNDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQjA2OEI0QUE4Q0FDNDE1AA==\",\"timestamp\":\"1768126940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:24+05:30"} [2026-01-11 15:52:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQjA2OEI0QUE4Q0FDNDE1AA== [2026-01-11 15:52:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:22:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI1ODA2NzFEOUE4MzEwRDA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI1ODA2NzFEOUE4MzEwRDA5AA==", "timestamp": "1768126947", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:52:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:52:29] [INFO] Sending instructions to 917202000200 [2026-01-11 15:52:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:52:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:52:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d58a7990b1964cb9a4abe087546fbaad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:52:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQjA2OEI0QUE4Q0FDNDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQjA2OEI0QUE4Q0FDNDE1AA==\",\"timestamp\":\"1768126940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:29+05:30"} [2026-01-11 15:52:29] [DEBUG] Ignoring event: delivered [2026-01-11 15:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRjJBMzg3ODdFQjUxNDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRjJBMzg3ODdFQjUxNDM5AA==\",\"timestamp\":\"1768126941\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:30+05:30"} [2026-01-11 15:52:31] [DEBUG] Ignoring event: delivered [2026-01-11 15:52:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRjJBMzg3ODdFQjUxNDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRjJBMzg3ODdFQjUxNDM5AA==\",\"timestamp\":\"1768126941\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:32+05:30"} [2026-01-11 15:52:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRjJBMzg3ODdFQjUxNDM5AA== [2026-01-11 15:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI1ODA2NzFEOUE4MzEwRDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI1ODA2NzFEOUE4MzEwRDA5AA==\",\"timestamp\":\"1768126947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:36+05:30"} [2026-01-11 15:52:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI1ODA2NzFEOUE4MzEwRDA5AA== [2026-01-11 15:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI1ODA2NzFEOUE4MzEwRDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI1ODA2NzFEOUE4MzEwRDA5AA==\",\"timestamp\":\"1768126947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:52:37+05:30"} [2026-01-11 15:52:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:52:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:22:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5NzU4QURGMzkxQThBRjRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5NzU4QURGMzkxQThBRjRFAA==", "timestamp": "1768126975", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:52:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:52:57] [INFO] Sending instructions to 917202000200 [2026-01-11 15:52:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:52:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:52:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd930a034bbd4aa69c594c1a4bd042ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:52:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:22:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGQkQ3NjM1MUU2MkUzN0U2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGQkQ3NjM1MUU2MkUzN0U2AA==", "timestamp": "1768126977", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:52:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:52:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:52:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:52:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:52:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3daf899ad8854bd88dc3381d4614519a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:53:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGQkQ3NjM1MUU2MkUzN0U2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGQkQ3NjM1MUU2MkUzN0U2AA==\",\"timestamp\":\"1768126977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:02+05:30"} [2026-01-11 15:53:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGQkQ3NjM1MUU2MkUzN0U2AA== [2026-01-11 15:53:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5NzU4QURGMzkxQThBRjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5NzU4QURGMzkxQThBRjRFAA==\",\"timestamp\":\"1768126975\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:03+05:30"} [2026-01-11 15:53:04] [DEBUG] Ignoring event: delivered [2026-01-11 15:53:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGQkQ3NjM1MUU2MkUzN0U2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGQkQ3NjM1MUU2MkUzN0U2AA==\",\"timestamp\":\"1768126977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:03+05:30"} [2026-01-11 15:53:04] [DEBUG] Ignoring event: delivered [2026-01-11 15:53:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:52:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5NzU4QURGMzkxQThBRjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5NzU4QURGMzkxQThBRjRFAA==\",\"timestamp\":\"1768126975\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:08+05:30"} [2026-01-11 15:53:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU5NzU4QURGMzkxQThBRjRFAA== [2026-01-11 15:53:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:23:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MjBGQjQ1ODQzRkMyRDU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MjBGQjQ1ODQzRkMyRDU5AA==", "timestamp": "1768126994", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:53:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:53:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:53:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:53:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:53:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d087955c6194f4caee49a77cb168ef0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:53:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MjBGQjQ1ODQzRkMyRDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MjBGQjQ1ODQzRkMyRDU5AA==\",\"timestamp\":\"1768126994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:26+05:30"} [2026-01-11 15:53:27] [DEBUG] Ignoring event: delivered [2026-01-11 15:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MjBGQjQ1ODQzRkMyRDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MjBGQjQ1ODQzRkMyRDU5AA==\",\"timestamp\":\"1768126994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:30+05:30"} [2026-01-11 15:53:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MjBGQjQ1ODQzRkMyRDU5AA== [2026-01-11 15:53:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:23:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5QURFODk0Q0QwNzY1MzNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5QURFODk0Q0QwNzY1MzNGAA==", "timestamp": "1768127011", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:53:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:53:33] [INFO] Sending instructions to 917202000200 [2026-01-11 15:53:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:53:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:53:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "831a773bd08f4f35a32866cb32ed3544", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:53:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:23:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBQjQ3MDU1MkZBN0U2RENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBQjQ3MDU1MkZBN0U2RENGAA==", "timestamp": "1768127017", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:53:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:53:38] [INFO] Sending instructions to 917202000200 [2026-01-11 15:53:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:53:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:53:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0253a901e3f4db9a02e11460188d454", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:53:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:53:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5QURFODk0Q0QwNzY1MzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5QURFODk0Q0QwNzY1MzNGAA==\",\"timestamp\":\"1768127011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:39+05:30"} [2026-01-11 15:53:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5QURFODk0Q0QwNzY1MzNGAA== [2026-01-11 15:53:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:53:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5QURFODk0Q0QwNzY1MzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5QURFODk0Q0QwNzY1MzNGAA==\",\"timestamp\":\"1768127011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:39+05:30"} [2026-01-11 15:53:40] [DEBUG] Ignoring event: delivered [2026-01-11 15:53:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:53:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBQjQ3MDU1MkZBN0U2RENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBQjQ3MDU1MkZBN0U2RENGAA==\",\"timestamp\":\"1768127017\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:46+05:30"} [2026-01-11 15:53:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBQjQ3MDU1MkZBN0U2RENGAA== [2026-01-11 15:53:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:53:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBQjQ3MDU1MkZBN0U2RENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBQjQ3MDU1MkZBN0U2RENGAA==\",\"timestamp\":\"1768127017\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:47+05:30"} [2026-01-11 15:53:48] [DEBUG] Ignoring event: delivered [2026-01-11 15:53:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:23:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRUU4MzlBMzc2OTZDMEJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRUU4MzlBMzc2OTZDMEJEAA==", "timestamp": "1768127030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:53:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:53:52] [INFO] Sending instructions to 917202000200 [2026-01-11 15:53:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:53:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:53:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9456a47290754233a49efe4a9b5a7474", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:53:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:53:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRUU4MzlBMzc2OTZDMEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRUU4MzlBMzc2OTZDMEJEAA==\",\"timestamp\":\"1768127030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:55+05:30"} [2026-01-11 15:53:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRUU4MzlBMzc2OTZDMEJEAA== [2026-01-11 15:53:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:53:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRUU4MzlBMzc2OTZDMEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNCRUU4MzlBMzc2OTZDMEJEAA==\",\"timestamp\":\"1768127030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:53:57+05:30"} [2026-01-11 15:53:58] [DEBUG] Ignoring event: delivered [2026-01-11 15:54:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:24:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QTUyMDg4OUFCM0QyMThCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QTUyMDg4OUFCM0QyMThCAA==", "timestamp": "1768127052", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:54:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:54:14] [INFO] Sending instructions to 917202000200 [2026-01-11 15:54:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:54:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:54:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f672286f25e744dbba6fd21bd818c8b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:54:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:24:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MUMwOEU1OUY5RjM1OUI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MUMwOEU1OUY5RjM1OUI4AA==", "timestamp": "1768127057", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:54:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:54:19] [INFO] Sending instructions to 917202000200 [2026-01-11 15:54:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:54:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:54:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f25b008413ad429db7b104e8bf42b598", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QTUyMDg4OUFCM0QyMThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QTUyMDg4OUFCM0QyMThCAA==\",\"timestamp\":\"1768127052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:54:20+05:30"} [2026-01-11 15:54:20] [DEBUG] Ignoring event: delivered [2026-01-11 15:54:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QTUyMDg4OUFCM0QyMThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QTUyMDg4OUFCM0QyMThCAA==\",\"timestamp\":\"1768127052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:54:20+05:30"} [2026-01-11 15:54:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QTUyMDg4OUFCM0QyMThCAA== [2026-01-11 15:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MUMwOEU1OUY5RjM1OUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MUMwOEU1OUY5RjM1OUI4AA==\",\"timestamp\":\"1768127057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:54:21+05:30"} [2026-01-11 15:54:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MUMwOEU1OUY5RjM1OUI4AA== [2026-01-11 15:54:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MUMwOEU1OUY5RjM1OUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA5MUMwOEU1OUY5RjM1OUI4AA==\",\"timestamp\":\"1768127057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:54:25+05:30"} [2026-01-11 15:54:26] [DEBUG] Ignoring event: delivered [2026-01-11 15:54:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:24:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5RjBDODlDRkU0NkVGRkI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5RjBDODlDRkU0NkVGRkI5AA==", "timestamp": "1768127074", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:54:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:54:36] [INFO] Sending instructions to 917202000200 [2026-01-11 15:54:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:54:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:54:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ef6d4167bf24895b9782b3d706e53dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:54:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5RjBDODlDRkU0NkVGRkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5RjBDODlDRkU0NkVGRkI5AA==\",\"timestamp\":\"1768127074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:54:37+05:30"} [2026-01-11 15:54:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5RjBDODlDRkU0NkVGRkI5AA== [2026-01-11 15:54:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:24:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2OUM3MkExMTBDMDU2MDQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2OUM3MkExMTBDMDU2MDQ5AA==", "timestamp": "1768127079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:54:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:54:41] [INFO] Sending instructions to 917202000200 [2026-01-11 15:54:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:54:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:54:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2786b297bec465f8b0e8eb97c79ded8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:54:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5RjBDODlDRkU0NkVGRkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5RjBDODlDRkU0NkVGRkI5AA==\",\"timestamp\":\"1768127074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:54:44+05:30"} [2026-01-11 15:54:45] [DEBUG] Ignoring event: delivered [2026-01-11 15:54:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2OUM3MkExMTBDMDU2MDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2OUM3MkExMTBDMDU2MDQ5AA==\",\"timestamp\":\"1768127079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:54:44+05:30"} [2026-01-11 15:54:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2OUM3MkExMTBDMDU2MDQ5AA== [2026-01-11 15:54:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:24:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2M0UyQkE0RDU1QjUyNUY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2M0UyQkE0RDU1QjUyNUY2AA==", "timestamp": "1768127085", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:54:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:54:47] [INFO] Sending instructions to 917202000200 [2026-01-11 15:54:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:54:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:54:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5344da1760f949f8b7fd1b03837d6f17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:54:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2OUM3MkExMTBDMDU2MDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2OUM3MkExMTBDMDU2MDQ5AA==\",\"timestamp\":\"1768127079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:54:50+05:30"} [2026-01-11 15:54:51] [DEBUG] Ignoring event: delivered [2026-01-11 15:54:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:24:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3Q0U4MUY2QzVENEVFQkY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3Q0U4MUY2QzVENEVFQkY1AA==", "timestamp": "1768127094", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:54:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:54:56] [INFO] Sending instructions to 917202000200 [2026-01-11 15:54:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:54:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:54:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4b74716a7794b198dc3b305aab9cd3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:55:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2M0UyQkE0RDU1QjUyNUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2M0UyQkE0RDU1QjUyNUY2AA==\",\"timestamp\":\"1768127085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:00+05:30"} [2026-01-11 15:55:01] [DEBUG] Ignoring event: delivered [2026-01-11 15:55:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3Q0U4MUY2QzVENEVFQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3Q0U4MUY2QzVENEVFQkY1AA==\",\"timestamp\":\"1768127094\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:01+05:30"} [2026-01-11 15:55:01] [DEBUG] Ignoring event: delivered [2026-01-11 15:55:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2M0UyQkE0RDU1QjUyNUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2M0UyQkE0RDU1QjUyNUY2AA==\",\"timestamp\":\"1768127085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:01+05:30"} [2026-01-11 15:55:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2M0UyQkE0RDU1QjUyNUY2AA== [2026-01-11 15:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3Q0U4MUY2QzVENEVFQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3Q0U4MUY2QzVENEVFQkY1AA==\",\"timestamp\":\"1768127094\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:01+05:30"} [2026-01-11 15:55:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3Q0U4MUY2QzVENEVFQkY1AA== [2026-01-11 15:55:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:25:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEQUNFOTlBQzA0NzVFNEQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEQUNFOTlBQzA0NzVFNEQ0AA==", "timestamp": "1768127121", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:55:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:55:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:55:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:55:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:55:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81911b2a3db546a0aae4dbf44d23e20d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:55:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:25:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGNjkyNjc0N0NFMDYwNDI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGNjkyNjc0N0NFMDYwNDI2AA==", "timestamp": "1768127126", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:55:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:55:28] [INFO] Sending instructions to 917202000200 [2026-01-11 15:55:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:55:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:55:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc3d42170cc745b4a06554d1b7d6a6df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:55:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:25:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDRUMzQjk5Qzc1RTRDNDhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDRUMzQjk5Qzc1RTRDNDhCAA==", "timestamp": "1768127130", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:55:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:55:32] [INFO] Sending instructions to 917202000200 [2026-01-11 15:55:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:55:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:55:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "638bd04784634a0d819b43bd888b1b62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:55:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:55:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGNjkyNjc0N0NFMDYwNDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGNjkyNjc0N0NFMDYwNDI2AA==\",\"timestamp\":\"1768127126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:37+05:30"} [2026-01-11 15:55:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGNjkyNjc0N0NFMDYwNDI2AA== [2026-01-11 15:55:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:55:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGNjkyNjc0N0NFMDYwNDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVGNjkyNjc0N0NFMDYwNDI2AA==\",\"timestamp\":\"1768127126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:36+05:30"} [2026-01-11 15:55:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:55:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEQUNFOTlBQzA0NzVFNEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEQUNFOTlBQzA0NzVFNEQ0AA==\",\"timestamp\":\"1768127121\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:37+05:30"} [2026-01-11 15:55:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEQUNFOTlBQzA0NzVFNEQ0AA== [2026-01-11 15:55:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEQUNFOTlBQzA0NzVFNEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEQUNFOTlBQzA0NzVFNEQ0AA==\",\"timestamp\":\"1768127121\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:37+05:30"} [2026-01-11 15:55:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:55:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:55:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDRUMzQjk5Qzc1RTRDNDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDRUMzQjk5Qzc1RTRDNDhCAA==\",\"timestamp\":\"1768127130\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:40+05:30"} [2026-01-11 15:55:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDRUMzQjk5Qzc1RTRDNDhCAA== [2026-01-11 15:55:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:55:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDRUMzQjk5Qzc1RTRDNDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDRUMzQjk5Qzc1RTRDNDhCAA==\",\"timestamp\":\"1768127130\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:55:44+05:30"} [2026-01-11 15:55:44] [DEBUG] Ignoring event: delivered [2026-01-11 15:55:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:25:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5MTgzMDREMDE2MjcwMTg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5MTgzMDREMDE2MjcwMTg5AA==", "timestamp": "1768127157", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:55:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:55:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:55:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:55:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:55:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58fc526569ee47609547f0cf2a34f519", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:56:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5MTgzMDREMDE2MjcwMTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5MTgzMDREMDE2MjcwMTg5AA==\",\"timestamp\":\"1768127157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:56:03+05:30"} [2026-01-11 15:56:03] [DEBUG] Ignoring event: delivered [2026-01-11 15:56:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:26:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0M4M0ZGREQ3RUVFQzdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0M4M0ZGREQ3RUVFQzdDAA==", "timestamp": "1768127162", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:56:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:56:04] [INFO] Sending instructions to 917202000200 [2026-01-11 15:56:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:56:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:56:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5MTgzMDREMDE2MjcwMTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5MTgzMDREMDE2MjcwMTg5AA==\",\"timestamp\":\"1768127157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:56:03+05:30"} [2026-01-11 15:56:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5MTgzMDREMDE2MjcwMTg5AA== [2026-01-11 15:56:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea8aceb0426040d4903b107db1ed83b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:56:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:26:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4NjdBNjNCMUE4MDQ5N0U3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4NjdBNjNCMUE4MDQ5N0U3AA==", "timestamp": "1768127163", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:56:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:56:05] [INFO] Sending instructions to 917202000200 [2026-01-11 15:56:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:56:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:56:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9458dae9316946f5a30d45e6a843e09c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0M4M0ZGREQ3RUVFQzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0M4M0ZGREQ3RUVFQzdDAA==\",\"timestamp\":\"1768127162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:56:09+05:30"} [2026-01-11 15:56:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0M4M0ZGREQ3RUVFQzdDAA== [2026-01-11 15:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4NjdBNjNCMUE4MDQ5N0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4NjdBNjNCMUE4MDQ5N0U3AA==\",\"timestamp\":\"1768127163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:56:09+05:30"} [2026-01-11 15:56:11] [DEBUG] Ignoring event: delivered [2026-01-11 15:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0M4M0ZGREQ3RUVFQzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0M4M0ZGREQ3RUVFQzdDAA==\",\"timestamp\":\"1768127162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:56:09+05:30"} [2026-01-11 15:56:11] [DEBUG] Ignoring event: delivered [2026-01-11 15:56:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:26:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNjE0QUFFNUNGMDlBODY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNjE0QUFFNUNGMDlBODY5AA==", "timestamp": "1768127198", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:56:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:56:39] [INFO] Sending instructions to 917202000200 [2026-01-11 15:56:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:56:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:56:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be3924952f1f46b7b8e480fbc6422fe3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:56:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:26:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwRjlFMzNBRjVDRDAzNjBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwRjlFMzNBRjVDRDAzNjBCAA==", "timestamp": "1768127199", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:56:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:56:40] [INFO] Sending instructions to 917202000200 [2026-01-11 15:56:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:56:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:56:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "603fccfd939447efbfed17ce596a7f56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwRjlFMzNBRjVDRDAzNjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEwRjlFMzNBRjVDRDAzNjBCAA==\",\"timestamp\":\"1768127199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:56:43+05:30"} [2026-01-11 15:56:44] [DEBUG] Ignoring event: delivered [2026-01-11 15:56:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:56:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNjE0QUFFNUNGMDlBODY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNjE0QUFFNUNGMDlBODY5AA==\",\"timestamp\":\"1768127198\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:56:53+05:30"} [2026-01-11 15:56:54] [DEBUG] Ignoring event: delivered [2026-01-11 15:56:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:56:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNjE0QUFFNUNGMDlBODY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNjE0QUFFNUNGMDlBODY5AA==\",\"timestamp\":\"1768127198\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:56:53+05:30"} [2026-01-11 15:56:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNjE0QUFFNUNGMDlBODY5AA== [2026-01-11 15:57:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:27:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBRUNFRDE1QjI0QzU2RDhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBRUNFRDE1QjI0QzU2RDhCAA==", "timestamp": "1768127234", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:57:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:57:15] [INFO] Sending instructions to 917202000200 [2026-01-11 15:57:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:57:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:57:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ef6642064dc41f9a5b41fe3fba787c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:57:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:27:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkzRDc3RkJCNkQwREFFQzFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkzRDc3RkJCNkQwREFFQzFFAA==", "timestamp": "1768127234", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:57:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:57:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:57:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:57:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:57:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5eaf63b06d7949a28d814b0ecefb1289", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:57:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:57:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBRUNFRDE1QjI0QzU2RDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBRUNFRDE1QjI0QzU2RDhCAA==\",\"timestamp\":\"1768127234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:57:21+05:30"} [2026-01-11 15:57:21] [DEBUG] Ignoring event: delivered [2026-01-11 15:57:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:57:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkzRDc3RkJCNkQwREFFQzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkzRDc3RkJCNkQwREFFQzFFAA==\",\"timestamp\":\"1768127234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:57:22+05:30"} [2026-01-11 15:57:22] [DEBUG] Ignoring event: delivered [2026-01-11 15:57:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:57:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBRUNFRDE1QjI0QzU2RDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBRUNFRDE1QjI0QzU2RDhCAA==\",\"timestamp\":\"1768127234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:57:26+05:30"} [2026-01-11 15:57:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBRUNFRDE1QjI0QzU2RDhCAA== [2026-01-11 15:57:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:27:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwQkYzQTFGQTkwNEZFRkExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwQkYzQTFGQTkwNEZFRkExAA==", "timestamp": "1768127256", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:57:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:57:38] [INFO] Sending instructions to 917202000200 [2026-01-11 15:57:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:57:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:57:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6a731b18941497797e34afe3d496756", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:57:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwQkYzQTFGQTkwNEZFRkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwQkYzQTFGQTkwNEZFRkExAA==\",\"timestamp\":\"1768127256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:57:42+05:30"} [2026-01-11 15:57:43] [DEBUG] Ignoring event: delivered [2026-01-11 15:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwQkYzQTFGQTkwNEZFRkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwQkYzQTFGQTkwNEZFRkExAA==\",\"timestamp\":\"1768127256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:57:43+05:30"} [2026-01-11 15:57:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwQkYzQTFGQTkwNEZFRkExAA== [2026-01-11 15:57:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:27:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGNzE3RDE4RkJEN0ExNzgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGNzE3RDE4RkJEN0ExNzgzAA==", "timestamp": "1768127262", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:57:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:57:44] [INFO] Sending instructions to 917202000200 [2026-01-11 15:57:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:57:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:57:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d338bedc1c614a1981ef0090ffbb4c31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:57:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGNzE3RDE4RkJEN0ExNzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGNzE3RDE4RkJEN0ExNzgzAA==\",\"timestamp\":\"1768127262\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:57:47+05:30"} [2026-01-11 15:57:48] [DEBUG] Ignoring event: delivered [2026-01-11 15:57:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGNzE3RDE4RkJEN0ExNzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGNzE3RDE4RkJEN0ExNzgzAA==\",\"timestamp\":\"1768127262\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:57:55+05:30"} [2026-01-11 15:57:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGNzE3RDE4RkJEN0ExNzgzAA== [2026-01-11 15:58:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:28:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUzMDc2OTQ1N0Y1RDRDQjlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUzMDc2OTQ1N0Y1RDRDQjlDAA==", "timestamp": "1768127298", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:58:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:58:20] [INFO] Sending instructions to 917202000200 [2026-01-11 15:58:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:58:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:58:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "117c2dd42b134bfeaa17986f8b44998b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:58:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:28:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FEODRCNzhCMjk3QUNCMjAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FEODRCNzhCMjk3QUNCMjAxAA==", "timestamp": "1768127304", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:58:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:58:25] [INFO] Sending instructions to 917202000200 [2026-01-11 15:58:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:58:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:58:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91f781aae22b47eab8870e4093170834", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:58:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUzMDc2OTQ1N0Y1RDRDQjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUzMDc2OTQ1N0Y1RDRDQjlDAA==\",\"timestamp\":\"1768127298\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:58:26+05:30"} [2026-01-11 15:58:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUzMDc2OTQ1N0Y1RDRDQjlDAA== [2026-01-11 15:58:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUzMDc2OTQ1N0Y1RDRDQjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUzMDc2OTQ1N0Y1RDRDQjlDAA==\",\"timestamp\":\"1768127298\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:58:26+05:30"} [2026-01-11 15:58:27] [DEBUG] Ignoring event: delivered [2026-01-11 15:58:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FEODRCNzhCMjk3QUNCMjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FEODRCNzhCMjk3QUNCMjAxAA==\",\"timestamp\":\"1768127304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:58:26+05:30"} [2026-01-11 15:58:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FEODRCNzhCMjk3QUNCMjAxAA== [2026-01-11 15:58:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FEODRCNzhCMjk3QUNCMjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FEODRCNzhCMjk3QUNCMjAxAA==\",\"timestamp\":\"1768127304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:58:27+05:30"} [2026-01-11 15:58:28] [DEBUG] Ignoring event: delivered [2026-01-11 15:58:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:28:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBRUEzNUZGMzNERTZFODAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBRUEzNUZGMzNERTZFODAxAA==", "timestamp": "1768127309", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:58:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:58:30] [INFO] Sending instructions to 917202000200 [2026-01-11 15:58:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:58:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:58:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a271799c0314e88b769d90549ea63fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:58:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:28:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QjMzMzAxMTYxOTAzRTg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QjMzMzAxMTYxOTAzRTg0AA==", "timestamp": "1768127314", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:58:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:58:35] [INFO] Sending instructions to 917202000200 [2026-01-11 15:58:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:58:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:58:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06efe1d69ec34bc99c15421b81b1c53e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBRUEzNUZGMzNERTZFODAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBRUEzNUZGMzNERTZFODAxAA==\",\"timestamp\":\"1768127309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:58:42+05:30"} [2026-01-11 15:58:42] [DEBUG] Ignoring event: delivered [2026-01-11 15:58:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:58:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QjMzMzAxMTYxOTAzRTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QjMzMzAxMTYxOTAzRTg0AA==\",\"timestamp\":\"1768127314\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:58:43+05:30"} [2026-01-11 15:58:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QjMzMzAxMTYxOTAzRTg0AA== [2026-01-11 15:58:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBRUEzNUZGMzNERTZFODAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBRUEzNUZGMzNERTZFODAxAA==\",\"timestamp\":\"1768127309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:58:44+05:30"} [2026-01-11 15:58:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBRUEzNUZGMzNERTZFODAxAA== [2026-01-11 15:58:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:58:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QjMzMzAxMTYxOTAzRTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0QjMzMzAxMTYxOTAzRTg0AA==\",\"timestamp\":\"1768127314\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:58:48+05:30"} [2026-01-11 15:58:49] [DEBUG] Ignoring event: delivered [2026-01-11 15:59:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:29:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCNUE2Q0JFQ0Q2NzQ4NjM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCNUE2Q0JFQ0Q2NzQ4NjM0AA==", "timestamp": "1768127349", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:59:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:59:11] [INFO] Sending instructions to 917202000200 [2026-01-11 15:59:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:59:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:59:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3bf20efc7c04124a11cfa910bfce656", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:59:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCNUE2Q0JFQ0Q2NzQ4NjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCNUE2Q0JFQ0Q2NzQ4NjM0AA==\",\"timestamp\":\"1768127349\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:59:13+05:30"} [2026-01-11 15:59:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCNUE2Q0JFQ0Q2NzQ4NjM0AA== [2026-01-11 15:59:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCNUE2Q0JFQ0Q2NzQ4NjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFCNUE2Q0JFQ0Q2NzQ4NjM0AA==\",\"timestamp\":\"1768127349\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:59:12+05:30"} [2026-01-11 15:59:13] [DEBUG] Ignoring event: delivered [2026-01-11 15:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDRUZBRTFDOUVGRUYzRThBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDRUZBRTFDOUVGRUYzRThBAA==", "timestamp": "1768127355", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:59:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:59:16] [INFO] Sending instructions to 917202000200 [2026-01-11 15:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:59:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd0f62773b9b4b28b540a48d6a27a51a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:59:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:29:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBMzkyQzhDMDI3RDE5MDMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBMzkyQzhDMDI3RDE5MDMyAA==", "timestamp": "1768127360", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:59:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:59:22] [INFO] Sending instructions to 917202000200 [2026-01-11 15:59:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:59:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:59:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea1e60b919db453ba521ec752b9f470b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:59:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:29:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA4QTBGMkI4NEU0NjIxNUY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA4QTBGMkI4NEU0NjIxNUY4AA==", "timestamp": "1768127361", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:59:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:59:23] [INFO] Sending instructions to 917202000200 [2026-01-11 15:59:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:59:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:59:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d65aa18122b34af0b56b9ae4fc0459f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBMzkyQzhDMDI3RDE5MDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBMzkyQzhDMDI3RDE5MDMyAA==\",\"timestamp\":\"1768127360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:59:31+05:30"} [2026-01-11 15:59:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBMzkyQzhDMDI3RDE5MDMyAA== [2026-01-11 15:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDRUZBRTFDOUVGRUYzRThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDRUZBRTFDOUVGRUYzRThBAA==\",\"timestamp\":\"1768127355\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:59:31+05:30"} [2026-01-11 15:59:32] [DEBUG] Ignoring event: delivered [2026-01-11 15:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBMzkyQzhDMDI3RDE5MDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBMzkyQzhDMDI3RDE5MDMyAA==\",\"timestamp\":\"1768127360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:59:31+05:30"} [2026-01-11 15:59:32] [DEBUG] Ignoring event: delivered [2026-01-11 15:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDRUZBRTFDOUVGRUYzRThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDRUZBRTFDOUVGRUYzRThBAA==\",\"timestamp\":\"1768127355\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T15:59:31+05:30"} [2026-01-11 15:59:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZDRUZBRTFDOUVGRUYzRThBAA== [2026-01-11 15:59:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA4QTBGMkI4NEU0NjIxNUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA4QTBGMkI4NEU0NjIxNUY4AA==\",\"timestamp\":\"1768127361\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T15:59:38+05:30"} [2026-01-11 15:59:38] [DEBUG] Ignoring event: delivered [2026-01-11 15:59:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:29:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2MjQzQzg0RDdDMEQ1MTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2MjQzQzg0RDdDMEQ1MTUzAA==", "timestamp": "1768127396", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:59:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 15:59:58] [INFO] Sending instructions to 917202000200 [2026-01-11 15:59:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:59:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:59:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8bbd137991eb4026a909621934ed9606", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 15:59:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:29:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyQTJBQzM2NERDNDk1NTBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyQTJBQzM2NERDNDk1NTBBAA==", "timestamp": "1768127397", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 15:59:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 15:59:59] [INFO] Sending instructions to 917202000200 [2026-01-11 15:59:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 15:59:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 15:59:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2de09b5fc53450f8e6535165e074dad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:00:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2MjQzQzg0RDdDMEQ1MTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2MjQzQzg0RDdDMEQ1MTUzAA==\",\"timestamp\":\"1768127396\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:00:05+05:30"} [2026-01-11 16:00:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2MjQzQzg0RDdDMEQ1MTUzAA== [2026-01-11 16:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyQTJBQzM2NERDNDk1NTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyQTJBQzM2NERDNDk1NTBBAA==\",\"timestamp\":\"1768127397\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:00:09+05:30"} [2026-01-11 16:00:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T15:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2MjQzQzg0RDdDMEQ1MTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI2MjQzQzg0RDdDMEQ1MTUzAA==\",\"timestamp\":\"1768127396\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:00:10+05:30"} [2026-01-11 16:00:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:00:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:30:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzM0IwQjFDNkMyRjVCN0EwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzM0IwQjFDNkMyRjVCN0EwAA==", "timestamp": "1768127432", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:00:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:00:34] [INFO] Sending instructions to 917202000200 [2026-01-11 16:00:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:00:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:00:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4c205f748814097a3c96c9c7268af60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:00:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:30:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QzI2NjY3MUZBNDVFRDk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QzI2NjY3MUZBNDVFRDk2AA==", "timestamp": "1768127433", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:00:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:00:35] [INFO] Sending instructions to 917202000200 [2026-01-11 16:00:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:00:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:00:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d8d885aface464d9add8dd06ad76261", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:00:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:30:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzRkU4RjEzMjZENjIwQTU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzRkU4RjEzMjZENjIwQTU4AA==", "timestamp": "1768127438", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:00:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:00:40] [INFO] Sending instructions to 917202000200 [2026-01-11 16:00:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:00:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:00:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7bbc4ce3780e4210af6b42406a756a91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:00:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:30:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExMjk0QUQyMTI3REYwNzAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExMjk0QUQyMTI3REYwNzAwAA==", "timestamp": "1768127439", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:00:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:00:41] [INFO] Sending instructions to 917202000200 [2026-01-11 16:00:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:00:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:00:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7360a65963d542faa4d2160b42dd4f7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:00:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:00:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzRkU4RjEzMjZENjIwQTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzRkU4RjEzMjZENjIwQTU4AA==\",\"timestamp\":\"1768127438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:00:41+05:30"} [2026-01-11 16:00:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzRkU4RjEzMjZENjIwQTU4AA== [2026-01-11 16:00:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:00:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzM0IwQjFDNkMyRjVCN0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzM0IwQjFDNkMyRjVCN0EwAA==\",\"timestamp\":\"1768127432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:00:41+05:30"} [2026-01-11 16:00:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzM0IwQjFDNkMyRjVCN0EwAA== [2026-01-11 16:00:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:00:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExMjk0QUQyMTI3REYwNzAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExMjk0QUQyMTI3REYwNzAwAA==\",\"timestamp\":\"1768127439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:00:42+05:30"} [2026-01-11 16:00:42] [DEBUG] Ignoring event: delivered [2026-01-11 16:00:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:00:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzM0IwQjFDNkMyRjVCN0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzM0IwQjFDNkMyRjVCN0EwAA==\",\"timestamp\":\"1768127432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:00:47+05:30"} [2026-01-11 16:00:48] [DEBUG] Ignoring event: delivered [2026-01-11 16:00:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:00:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzRkU4RjEzMjZENjIwQTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzRkU4RjEzMjZENjIwQTU4AA==\",\"timestamp\":\"1768127438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:00:47+05:30"} [2026-01-11 16:00:48] [DEBUG] Ignoring event: delivered [2026-01-11 16:00:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:00:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QzI2NjY3MUZBNDVFRDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QzI2NjY3MUZBNDVFRDk2AA==\",\"timestamp\":\"1768127433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:00:47+05:30"} [2026-01-11 16:00:48] [DEBUG] Ignoring event: delivered [2026-01-11 16:01:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:31:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4MzYyODA2M0IxMTMyNjBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4MzYyODA2M0IxMTMyNjBCAA==", "timestamp": "1768127474", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:01:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:01:16] [INFO] Sending instructions to 917202000200 [2026-01-11 16:01:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:01:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:01:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a1b72e68cc040c6ae1650d064f6f266", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:01:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:31:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREOEREQkJDQzhBNjlCQUJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREOEREQkJDQzhBNjlCQUJEAA==", "timestamp": "1768127475", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:01:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:01:17] [INFO] Sending instructions to 917202000200 [2026-01-11 16:01:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:01:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:01:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "080e973189a74cd38991bbb527a656dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:01:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4MzYyODA2M0IxMTMyNjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4MzYyODA2M0IxMTMyNjBCAA==\",\"timestamp\":\"1768127474\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:01:21+05:30"} [2026-01-11 16:01:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4MzYyODA2M0IxMTMyNjBCAA== [2026-01-11 16:01:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREOEREQkJDQzhBNjlCQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREOEREQkJDQzhBNjlCQUJEAA==\",\"timestamp\":\"1768127475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:01:21+05:30"} [2026-01-11 16:01:22] [DEBUG] Ignoring event: delivered [2026-01-11 16:01:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4MzYyODA2M0IxMTMyNjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4MzYyODA2M0IxMTMyNjBCAA==\",\"timestamp\":\"1768127474\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:01:21+05:30"} [2026-01-11 16:01:23] [DEBUG] Ignoring event: delivered [2026-01-11 16:01:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREOEREQkJDQzhBNjlCQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREOEREQkJDQzhBNjlCQUJEAA==\",\"timestamp\":\"1768127475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:01:27+05:30"} [2026-01-11 16:01:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREOEREQkJDQzhBNjlCQUJEAA== [2026-01-11 16:01:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:31:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxRENBMjJBMkY1QkNGRUI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxRENBMjJBMkY1QkNGRUI3AA==", "timestamp": "1768127510", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:01:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:01:52] [INFO] Sending instructions to 917202000200 [2026-01-11 16:01:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:01:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:01:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22470829deb04fae91cddd2a7d8e961f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:01:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:31:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDRDc1OUE5Q0FFOTQ4RjAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDRDc1OUE5Q0FFOTQ4RjAzAA==", "timestamp": "1768127511", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:01:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:01:53] [INFO] Sending instructions to 917202000200 [2026-01-11 16:01:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:01:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:01:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53c9f3ee4bc045a3ad74e8a3ec0a17ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:01:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:31:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMTQyNDk0MkRGN0ExMTIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMTQyNDk0MkRGN0ExMTIwAA==", "timestamp": "1768127516", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:01:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:01:57] [INFO] Sending instructions to 917202000200 [2026-01-11 16:01:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:01:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:01:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8828e03257b6430ba9c018bfa989ba2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:01:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:31:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4RUQxQjE4MzQzMzA0NDg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4RUQxQjE4MzQzMzA0NDg0AA==", "timestamp": "1768127517", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:01:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:01:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:01:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:01:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:01:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2788d167f1b649c281339a590748c259", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:01:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxRENBMjJBMkY1QkNGRUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxRENBMjJBMkY1QkNGRUI3AA==\",\"timestamp\":\"1768127510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:01:59+05:30"} [2026-01-11 16:01:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxRENBMjJBMkY1QkNGRUI3AA== [2026-01-11 16:02:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMTQyNDk0MkRGN0ExMTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMTQyNDk0MkRGN0ExMTIwAA==\",\"timestamp\":\"1768127516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:02+05:30"} [2026-01-11 16:02:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMTQyNDk0MkRGN0ExMTIwAA== [2026-01-11 16:02:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDRDc1OUE5Q0FFOTQ4RjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDRDc1OUE5Q0FFOTQ4RjAzAA==\",\"timestamp\":\"1768127511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:02+05:30"} [2026-01-11 16:02:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDRDc1OUE5Q0FFOTQ4RjAzAA== [2026-01-11 16:02:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxRENBMjJBMkY1QkNGRUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxRENBMjJBMkY1QkNGRUI3AA==\",\"timestamp\":\"1768127510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:02+05:30"} [2026-01-11 16:02:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4RUQxQjE4MzQzMzA0NDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4RUQxQjE4MzQzMzA0NDg0AA==\",\"timestamp\":\"1768127517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:02+05:30"} [2026-01-11 16:02:03] [DEBUG] Ignoring event: delivered [2026-01-11 16:02:03] [DEBUG] Ignoring event: delivered [2026-01-11 16:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4RUQxQjE4MzQzMzA0NDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4RUQxQjE4MzQzMzA0NDg0AA==\",\"timestamp\":\"1768127517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:06+05:30"} [2026-01-11 16:02:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4RUQxQjE4MzQzMzA0NDg0AA== [2026-01-11 16:02:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDRDc1OUE5Q0FFOTQ4RjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDRDc1OUE5Q0FFOTQ4RjAzAA==\",\"timestamp\":\"1768127511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:07+05:30"} [2026-01-11 16:02:09] [DEBUG] Ignoring event: delivered [2026-01-11 16:02:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:01:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMTQyNDk0MkRGN0ExMTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzMTQyNDk0MkRGN0ExMTIwAA==\",\"timestamp\":\"1768127516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:08+05:30"} [2026-01-11 16:02:09] [DEBUG] Ignoring event: delivered [2026-01-11 16:02:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:32:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERjYzRTZGMkUzRjRCQjk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERjYzRTZGMkUzRjRCQjk1AA==", "timestamp": "1768127551", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:02:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:02:33] [INFO] Sending instructions to 917202000200 [2026-01-11 16:02:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:02:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:02:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71ac211756224d7f83b480a086d1305f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:02:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:32:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQjNGNTUxMjdCRjVDMzg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQjNGNTUxMjdCRjVDMzg1AA==", "timestamp": "1768127552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:02:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:02:34] [INFO] Sending instructions to 917202000200 [2026-01-11 16:02:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:02:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:02:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aae2be4097104c5892019ab54c19506e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:02:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERjYzRTZGMkUzRjRCQjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERjYzRTZGMkUzRjRCQjk1AA==\",\"timestamp\":\"1768127551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:37+05:30"} [2026-01-11 16:02:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERjYzRTZGMkUzRjRCQjk1AA== [2026-01-11 16:02:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:02:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQjNGNTUxMjdCRjVDMzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQjNGNTUxMjdCRjVDMzg1AA==\",\"timestamp\":\"1768127552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:38+05:30"} [2026-01-11 16:02:38] [DEBUG] Ignoring event: delivered [2026-01-11 16:02:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:02:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQjNGNTUxMjdCRjVDMzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQjNGNTUxMjdCRjVDMzg1AA==\",\"timestamp\":\"1768127552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:39+05:30"} [2026-01-11 16:02:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQjNGNTUxMjdCRjVDMzg1AA== [2026-01-11 16:02:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERjYzRTZGMkUzRjRCQjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERjYzRTZGMkUzRjRCQjk1AA==\",\"timestamp\":\"1768127551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:02:38+05:30"} [2026-01-11 16:02:40] [DEBUG] Ignoring event: delivered [2026-01-11 16:03:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:33:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5N0E0NTg3RjEzQjlFNEJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5N0E0NTg3RjEzQjlFNEJCAA==", "timestamp": "1768127587", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:03:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:03:09] [INFO] Sending instructions to 917202000200 [2026-01-11 16:03:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:03:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:03:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3e916836a7041ae9433b0fa9dcf8116", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:03:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:33:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNDBDMjYwRTI1OUUzQjNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNDBDMjYwRTI1OUUzQjNEAA==", "timestamp": "1768127588", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:03:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:03:10] [INFO] Sending instructions to 917202000200 [2026-01-11 16:03:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:03:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:03:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c93f5f39eee746d58277744fb801989f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:03:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNDBDMjYwRTI1OUUzQjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhCNDBDMjYwRTI1OUUzQjNEAA==\",\"timestamp\":\"1768127588\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:13+05:30"} [2026-01-11 16:03:14] [DEBUG] Ignoring event: delivered [2026-01-11 16:03:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:33:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFRTlGMUIzOTJFMzgyQzkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFRTlGMUIzOTJFMzgyQzkxAA==", "timestamp": "1768127592", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:03:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:03:14] [INFO] Sending instructions to 917202000200 [2026-01-11 16:03:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:03:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:03:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ce93cf474a948f2bf146656fde784b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:03:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5N0E0NTg3RjEzQjlFNEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5N0E0NTg3RjEzQjlFNEJCAA==\",\"timestamp\":\"1768127587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:16+05:30"} [2026-01-11 16:03:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5N0E0NTg3RjEzQjlFNEJCAA== [2026-01-11 16:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5N0E0NTg3RjEzQjlFNEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5N0E0NTg3RjEzQjlFNEJCAA==\",\"timestamp\":\"1768127587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:16+05:30"} [2026-01-11 16:03:17] [DEBUG] Ignoring event: delivered [2026-01-11 16:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFRTlGMUIzOTJFMzgyQzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFRTlGMUIzOTJFMzgyQzkxAA==\",\"timestamp\":\"1768127592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:16+05:30"} [2026-01-11 16:03:17] [DEBUG] Ignoring event: delivered [2026-01-11 16:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFRTlGMUIzOTJFMzgyQzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFRTlGMUIzOTJFMzgyQzkxAA==\",\"timestamp\":\"1768127592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:16+05:30"} [2026-01-11 16:03:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdFRTlGMUIzOTJFMzgyQzkxAA== [2026-01-11 16:03:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:33:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzQkQ2Qjg4RTVBMEM1MjI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzQkQ2Qjg4RTVBMEM1MjI5AA==", "timestamp": "1768127624", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:03:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:03:45] [INFO] Sending instructions to 917202000200 [2026-01-11 16:03:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:03:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:03:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a45d6a0cdcb462facf5c2fedf3098e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:03:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:33:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODFCQjM1QkI3NjM0QzQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODFCQjM1QkI3NjM0QzQ5AA==", "timestamp": "1768127628", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:03:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:03:50] [INFO] Sending instructions to 917202000200 [2026-01-11 16:03:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:03:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:03:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fe4f2cea5424c9092b6d075aafb72e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:03:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzQkQ2Qjg4RTVBMEM1MjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzQkQ2Qjg4RTVBMEM1MjI5AA==\",\"timestamp\":\"1768127624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:50+05:30"} [2026-01-11 16:03:50] [DEBUG] Ignoring event: delivered [2026-01-11 16:03:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:33:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2NTBGQUI1NUFERjY5Q0RGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2NTBGQUI1NUFERjY5Q0RGAA==", "timestamp": "1768127629", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:03:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:03:51] [INFO] Sending instructions to 917202000200 [2026-01-11 16:03:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:03:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:03:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49cf32c30c6a490fa52fdabf63de48a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:03:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:33:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCMjQwNkVCRjZBQjJFN0VBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCMjQwNkVCRjZBQjJFN0VBAA==", "timestamp": "1768127632", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:03:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:03:54] [INFO] Sending instructions to 917202000200 [2026-01-11 16:03:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:03:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:03:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53bd3ce607734e8b9c24ac87c0a46869", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:03:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzQkQ2Qjg4RTVBMEM1MjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzQkQ2Qjg4RTVBMEM1MjI5AA==\",\"timestamp\":\"1768127624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:55+05:30"} [2026-01-11 16:03:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzQkQ2Qjg4RTVBMEM1MjI5AA== [2026-01-11 16:03:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2NTBGQUI1NUFERjY5Q0RGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2NTBGQUI1NUFERjY5Q0RGAA==\",\"timestamp\":\"1768127629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:55+05:30"} [2026-01-11 16:03:55] [DEBUG] Ignoring event: delivered [2026-01-11 16:03:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODFCQjM1QkI3NjM0QzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODFCQjM1QkI3NjM0QzQ5AA==\",\"timestamp\":\"1768127628\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:55+05:30"} [2026-01-11 16:03:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODFCQjM1QkI3NjM0QzQ5AA== [2026-01-11 16:03:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODFCQjM1QkI3NjM0QzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODFCQjM1QkI3NjM0QzQ5AA==\",\"timestamp\":\"1768127628\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:55+05:30"} [2026-01-11 16:03:56] [DEBUG] Ignoring event: delivered [2026-01-11 16:03:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCMjQwNkVCRjZBQjJFN0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCMjQwNkVCRjZBQjJFN0VBAA==\",\"timestamp\":\"1768127632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:03:55+05:30"} [2026-01-11 16:03:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCMjQwNkVCRjZBQjJFN0VBAA== [2026-01-11 16:03:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:33:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGNjI2QjUyNEQzRDIzMzY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGNjI2QjUyNEQzRDIzMzY5AA==", "timestamp": "1768127638", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:03:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:03:59] [INFO] Sending instructions to 917202000200 [2026-01-11 16:03:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:03:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:04:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b92a15ca2eaf470f838640f23f66ec00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:04:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCMjQwNkVCRjZBQjJFN0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCMjQwNkVCRjZBQjJFN0VBAA==\",\"timestamp\":\"1768127632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:00+05:30"} [2026-01-11 16:04:00] [DEBUG] Ignoring event: delivered [2026-01-11 16:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGNjI2QjUyNEQzRDIzMzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGNjI2QjUyNEQzRDIzMzY5AA==\",\"timestamp\":\"1768127638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:03+05:30"} [2026-01-11 16:04:04] [DEBUG] Ignoring event: delivered [2026-01-11 16:04:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:34:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Nzc4MDM5NjhFNUM5RTI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Nzc4MDM5NjhFNUM5RTI0AA==", "timestamp": "1768127643", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:04:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:04:05] [INFO] Sending instructions to 917202000200 [2026-01-11 16:04:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:04:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:04:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d708230c0935468ab14dc7ee30595398", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:04:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:03:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGNjI2QjUyNEQzRDIzMzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGNjI2QjUyNEQzRDIzMzY5AA==\",\"timestamp\":\"1768127638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:09+05:30"} [2026-01-11 16:04:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RGNjI2QjUyNEQzRDIzMzY5AA== [2026-01-11 16:04:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:04:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Nzc4MDM5NjhFNUM5RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Nzc4MDM5NjhFNUM5RTI0AA==\",\"timestamp\":\"1768127643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:09+05:30"} [2026-01-11 16:04:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:04:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Nzc4MDM5NjhFNUM5RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Nzc4MDM5NjhFNUM5RTI0AA==\",\"timestamp\":\"1768127643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:14+05:30"} [2026-01-11 16:04:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Nzc4MDM5NjhFNUM5RTI0AA== [2026-01-11 16:04:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:34:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDhBMUQ0OUZFQkJEOTE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDhBMUQ0OUZFQkJEOTE4AA==", "timestamp": "1768127664", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:04:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:04:26] [INFO] Sending instructions to 917202000200 [2026-01-11 16:04:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:04:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:04:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1b744916a94428f93052522d1ef0741", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:04:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:34:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFODlEMDM1RjI3NTlGNjAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFODlEMDM1RjI3NTlGNjAyAA==", "timestamp": "1768127665", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:04:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:04:27] [INFO] Sending instructions to 917202000200 [2026-01-11 16:04:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:04:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:04:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b54556e72984f298b8993560667c78b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:04:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:04:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDhBMUQ0OUZFQkJEOTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDhBMUQ0OUZFQkJEOTE4AA==\",\"timestamp\":\"1768127664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:26+05:30"} [2026-01-11 16:04:27] [DEBUG] Ignoring event: delivered [2026-01-11 16:04:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:04:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDhBMUQ0OUZFQkJEOTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDhBMUQ0OUZFQkJEOTE4AA==\",\"timestamp\":\"1768127664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:26+05:30"} [2026-01-11 16:04:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ1MDhBMUQ0OUZFQkJEOTE4AA== [2026-01-11 16:04:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:34:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5RjRFRUZDNzI0NEQwRTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5RjRFRUZDNzI0NEQwRTRFAA==", "timestamp": "1768127679", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:04:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:04:41] [INFO] Sending instructions to 917202000200 [2026-01-11 16:04:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:04:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:04:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9492da0f4e814ce4bd288779c9638c55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:04:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFODlEMDM1RjI3NTlGNjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFODlEMDM1RjI3NTlGNjAyAA==\",\"timestamp\":\"1768127665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:27+05:30"} [2026-01-11 16:04:42] [DEBUG] Ignoring event: delivered [2026-01-11 16:04:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFODlEMDM1RjI3NTlGNjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFODlEMDM1RjI3NTlGNjAyAA==\",\"timestamp\":\"1768127665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:27+05:30"} [2026-01-11 16:04:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFODlEMDM1RjI3NTlGNjAyAA== [2026-01-11 16:04:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:04:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5RjRFRUZDNzI0NEQwRTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5RjRFRUZDNzI0NEQwRTRFAA==\",\"timestamp\":\"1768127679\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:50+05:30"} [2026-01-11 16:04:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5RjRFRUZDNzI0NEQwRTRFAA== [2026-01-11 16:04:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:04:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5RjRFRUZDNzI0NEQwRTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5RjRFRUZDNzI0NEQwRTRFAA==\",\"timestamp\":\"1768127679\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:04:50+05:30"} [2026-01-11 16:04:53] [DEBUG] Ignoring event: delivered [2026-01-11 16:05:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:35:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1REYyOTlGNjAzNzU0NjI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1REYyOTlGNjAzNzU0NjI1AA==", "timestamp": "1768127700", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:05:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:05:01] [INFO] Sending instructions to 917202000200 [2026-01-11 16:05:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:05:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:05:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f259c6ee47349c39107147fac3de6d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:05:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:35:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2MzBCRTZGQUE0NTMxMTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2MzBCRTZGQUE0NTMxMTJCAA==", "timestamp": "1768127705", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:05:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:05:07] [INFO] Sending instructions to 917202000200 [2026-01-11 16:05:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:05:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:05:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d8afe6f8cae4478a3602e8c43cd3361", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:05:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1REYyOTlGNjAzNzU0NjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1REYyOTlGNjAzNzU0NjI1AA==\",\"timestamp\":\"1768127700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:05:07+05:30"} [2026-01-11 16:05:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1REYyOTlGNjAzNzU0NjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1REYyOTlGNjAzNzU0NjI1AA==\",\"timestamp\":\"1768127700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:05:07+05:30"} [2026-01-11 16:05:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1REYyOTlGNjAzNzU0NjI1AA== [2026-01-11 16:05:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:35:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQjc1RTYzRDIyMjAwQzg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQjc1RTYzRDIyMjAwQzg1AA==", "timestamp": "1768127715", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:05:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:05:17] [INFO] Sending instructions to 917202000200 [2026-01-11 16:05:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:05:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:05:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2039ff72a2dc44b698d0a748b3b12c83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:05:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2MzBCRTZGQUE0NTMxMTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2MzBCRTZGQUE0NTMxMTJCAA==\",\"timestamp\":\"1768127705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:05:10+05:30"} [2026-01-11 16:05:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2MzBCRTZGQUE0NTMxMTJCAA== [2026-01-11 16:05:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2MzBCRTZGQUE0NTMxMTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY2MzBCRTZGQUE0NTMxMTJCAA==\",\"timestamp\":\"1768127705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:05:10+05:30"} [2026-01-11 16:05:17] [DEBUG] Ignoring event: delivered [2026-01-11 16:05:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQjc1RTYzRDIyMjAwQzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQjc1RTYzRDIyMjAwQzg1AA==\",\"timestamp\":\"1768127715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:05:20+05:30"} [2026-01-11 16:05:21] [DEBUG] Ignoring event: delivered [2026-01-11 16:05:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQjc1RTYzRDIyMjAwQzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQjc1RTYzRDIyMjAwQzg1AA==\",\"timestamp\":\"1768127715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:05:20+05:30"} [2026-01-11 16:05:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQjc1RTYzRDIyMjAwQzg1AA== [2026-01-11 16:05:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:35:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwQkI5MjI0RDQ1QTgzRTdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwQkI5MjI0RDQ1QTgzRTdGAA==", "timestamp": "1768127741", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:05:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:05:43] [INFO] Sending instructions to 917202000200 [2026-01-11 16:05:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:05:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:05:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b8667c97e574b5dafa55652c8eb35cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:05:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwQkI5MjI0RDQ1QTgzRTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwQkI5MjI0RDQ1QTgzRTdGAA==\",\"timestamp\":\"1768127741\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:05:44+05:30"} [2026-01-11 16:05:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwQkI5MjI0RDQ1QTgzRTdGAA== [2026-01-11 16:05:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwQkI5MjI0RDQ1QTgzRTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEwQkI5MjI0RDQ1QTgzRTdGAA==\",\"timestamp\":\"1768127741\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:05:44+05:30"} [2026-01-11 16:05:45] [DEBUG] Ignoring event: delivered [2026-01-11 16:05:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:35:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1QjYyNjJBNTY4MzFGNkEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1QjYyNjJBNTY4MzFGNkEwAA==", "timestamp": "1768127747", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:05:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:05:49] [INFO] Sending instructions to 917202000200 [2026-01-11 16:05:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:05:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:05:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2696c8caa2c849a881d9066b8bcc1b2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:05:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:35:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQkY0QzQxNTU0M0EyRTExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQkY0QzQxNTU0M0EyRTExAA==", "timestamp": "1768127751", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:05:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:05:53] [INFO] Sending instructions to 917202000200 [2026-01-11 16:05:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:05:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:05:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0256b1fb635b416595b700ac82c86b2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:05:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:35:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1NTJDNUI4NTZERTRBNjg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1NTJDNUI4NTZERTRBNjg4AA==", "timestamp": "1768127757", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:05:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:05:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:05:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:05:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:05:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "beb583aaf4d04bb0a0512984f7e1c30b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:06:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQkY0QzQxNTU0M0EyRTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQkY0QzQxNTU0M0EyRTExAA==\",\"timestamp\":\"1768127751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:00+05:30"} [2026-01-11 16:06:01] [DEBUG] Ignoring event: delivered [2026-01-11 16:06:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1QjYyNjJBNTY4MzFGNkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1QjYyNjJBNTY4MzFGNkEwAA==\",\"timestamp\":\"1768127747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:00+05:30"} [2026-01-11 16:06:01] [DEBUG] Ignoring event: delivered [2026-01-11 16:06:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1QjYyNjJBNTY4MzFGNkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1QjYyNjJBNTY4MzFGNkEwAA==\",\"timestamp\":\"1768127747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:00+05:30"} [2026-01-11 16:06:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI1QjYyNjJBNTY4MzFGNkEwAA== [2026-01-11 16:06:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1NTJDNUI4NTZERTRBNjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1NTJDNUI4NTZERTRBNjg4AA==\",\"timestamp\":\"1768127757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:01+05:30"} [2026-01-11 16:06:02] [DEBUG] Ignoring event: delivered [2026-01-11 16:06:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQkY0QzQxNTU0M0EyRTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQkY0QzQxNTU0M0EyRTExAA==\",\"timestamp\":\"1768127751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:06+05:30"} [2026-01-11 16:06:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQkY0QzQxNTU0M0EyRTExAA== [2026-01-11 16:06:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:05:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1NTJDNUI4NTZERTRBNjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1NTJDNUI4NTZERTRBNjg4AA==\",\"timestamp\":\"1768127757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:06+05:30"} [2026-01-11 16:06:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1NTJDNUI4NTZERTRBNjg4AA== [2026-01-11 16:06:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:36:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3REU1MDc0M0ZGOTJFNEY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3REU1MDc0M0ZGOTJFNEY5AA==", "timestamp": "1768127783", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:06:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:06:25] [INFO] Sending instructions to 917202000200 [2026-01-11 16:06:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:06:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:06:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "575ecc51d59d4180a8f42ad37809abff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:06:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:06:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3REU1MDc0M0ZGOTJFNEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3REU1MDc0M0ZGOTJFNEY5AA==\",\"timestamp\":\"1768127783\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:29+05:30"} [2026-01-11 16:06:29] [DEBUG] Ignoring event: delivered [2026-01-11 16:06:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:36:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMUM5NDUzQTNEODVGN0JGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMUM5NDUzQTNEODVGN0JGAA==", "timestamp": "1768127788", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:06:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:06:30] [INFO] Sending instructions to 917202000200 [2026-01-11 16:06:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:06:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:06:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2258548aba4240a2a70914c5632e146b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:06:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3REU1MDc0M0ZGOTJFNEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3REU1MDc0M0ZGOTJFNEY5AA==\",\"timestamp\":\"1768127783\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:31+05:30"} [2026-01-11 16:06:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg3REU1MDc0M0ZGOTJFNEY5AA== [2026-01-11 16:06:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:36:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NjI3MDc5NDM3MzJGMkVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NjI3MDc5NDM3MzJGMkVEAA==", "timestamp": "1768127793", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:06:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:06:35] [INFO] Sending instructions to 917202000200 [2026-01-11 16:06:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:06:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:06:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b6c8ca2c608485186bd08e9e2720237", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:06:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:06:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMUM5NDUzQTNEODVGN0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMUM5NDUzQTNEODVGN0JGAA==\",\"timestamp\":\"1768127788\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:34+05:30"} [2026-01-11 16:06:36] [DEBUG] Ignoring event: delivered [2026-01-11 16:06:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:06:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMUM5NDUzQTNEODVGN0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMUM5NDUzQTNEODVGN0JGAA==\",\"timestamp\":\"1768127788\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:42+05:30"} [2026-01-11 16:06:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMUM5NDUzQTNEODVGN0JGAA== [2026-01-11 16:06:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:06:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NjI3MDc5NDM3MzJGMkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NjI3MDc5NDM3MzJGMkVEAA==\",\"timestamp\":\"1768127793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:42+05:30"} [2026-01-11 16:06:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NjI3MDc5NDM3MzJGMkVEAA== [2026-01-11 16:06:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:06:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NjI3MDc5NDM3MzJGMkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3NjI3MDc5NDM3MzJGMkVEAA==\",\"timestamp\":\"1768127793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:06:43+05:30"} [2026-01-11 16:06:43] [DEBUG] Ignoring event: delivered [2026-01-11 16:07:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:37:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3QTQ5NEYxQzc0MEU3NzRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3QTQ5NEYxQzc0MEU3NzRGAA==", "timestamp": "1768127829", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:07:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:07:11] [INFO] Sending instructions to 917202000200 [2026-01-11 16:07:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:07:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:07:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83b4c6762e454cebb7ff9dcacfb76a72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:07:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:37:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFQzQ2OEI1OTk1QjYyQTE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFQzQ2OEI1OTk1QjYyQTE0AA==", "timestamp": "1768127834", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:07:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:07:16] [INFO] Sending instructions to 917202000200 [2026-01-11 16:07:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:07:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:07:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efea36856fc145c9a07f45b26b61ddc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:07:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFQzQ2OEI1OTk1QjYyQTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFQzQ2OEI1OTk1QjYyQTE0AA==\",\"timestamp\":\"1768127834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:07:20+05:30"} [2026-01-11 16:07:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFQzQ2OEI1OTk1QjYyQTE0AA== [2026-01-11 16:07:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:07:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3QTQ5NEYxQzc0MEU3NzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3QTQ5NEYxQzc0MEU3NzRGAA==\",\"timestamp\":\"1768127829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:07:20+05:30"} [2026-01-11 16:07:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3QTQ5NEYxQzc0MEU3NzRGAA== [2026-01-11 16:07:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFQzQ2OEI1OTk1QjYyQTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhFQzQ2OEI1OTk1QjYyQTE0AA==\",\"timestamp\":\"1768127834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:07:21+05:30"} [2026-01-11 16:07:21] [DEBUG] Ignoring event: delivered [2026-01-11 16:07:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:37:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4RUVEMEI1NjY5MzFDNUQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4RUVEMEI1NjY5MzFDNUQyAA==", "timestamp": "1768127839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:07:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:07:21] [INFO] Sending instructions to 917202000200 [2026-01-11 16:07:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:07:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:07:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16ec00807e59467e95c3d264c7d74bc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:07:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:07:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3QTQ5NEYxQzc0MEU3NzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3QTQ5NEYxQzc0MEU3NzRGAA==\",\"timestamp\":\"1768127829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:07:20+05:30"} [2026-01-11 16:07:22] [DEBUG] Ignoring event: delivered [2026-01-11 16:07:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4RUVEMEI1NjY5MzFDNUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4RUVEMEI1NjY5MzFDNUQyAA==\",\"timestamp\":\"1768127839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:07:37+05:30"} [2026-01-11 16:07:38] [DEBUG] Ignoring event: delivered [2026-01-11 16:07:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4RUVEMEI1NjY5MzFDNUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4RUVEMEI1NjY5MzFDNUQyAA==\",\"timestamp\":\"1768127839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:07:42+05:30"} [2026-01-11 16:07:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4RUVEMEI1NjY5MzFDNUQyAA== [2026-01-11 16:07:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:37:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwNDE2MjI0QjUwMTJEQjY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwNDE2MjI0QjUwMTJEQjY3AA==", "timestamp": "1768127876", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:07:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:07:57] [INFO] Sending instructions to 917202000200 [2026-01-11 16:07:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:07:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d3239b618154482b64b234a26e759c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:08:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:38:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RkU4NEFGQzQ1QjRDNTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RkU4NEFGQzQ1QjRDNTAzAA==", "timestamp": "1768127881", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:08:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:08:03] [INFO] Sending instructions to 917202000200 [2026-01-11 16:08:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:08:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:08:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3d6dd40be4d4490bd527dbf61a5f495", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:08:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:38:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1RUVFMzA0NTY3QkUwQ0U1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1RUVFMzA0NTY3QkUwQ0U1AA==", "timestamp": "1768127883", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:08:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:08:05] [INFO] Sending instructions to 917202000200 [2026-01-11 16:08:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:08:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:08:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03fdec38d30d44918ddc72985feeda82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:08:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:38:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFNkQ0RDNCREExMTcwQUE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFNkQ0RDNCREExMTcwQUE2AA==", "timestamp": "1768127886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:08:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:08:08] [INFO] Sending instructions to 917202000200 [2026-01-11 16:08:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:08:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:08:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "418a8bedd0e74ef68ee1f38f62a6cdc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:08:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFNkQ0RDNCREExMTcwQUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFNkQ0RDNCREExMTcwQUE2AA==\",\"timestamp\":\"1768127886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:09+05:30"} [2026-01-11 16:08:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFNkQ0RDNCREExMTcwQUE2AA== [2026-01-11 16:08:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RkU4NEFGQzQ1QjRDNTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RkU4NEFGQzQ1QjRDNTAzAA==\",\"timestamp\":\"1768127881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:09+05:30"} [2026-01-11 16:08:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:08:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFNkQ0RDNCREExMTcwQUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFNkQ0RDNCREExMTcwQUE2AA==\",\"timestamp\":\"1768127886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:09+05:30"} [2026-01-11 16:08:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:08:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1RUVFMzA0NTY3QkUwQ0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1RUVFMzA0NTY3QkUwQ0U1AA==\",\"timestamp\":\"1768127883\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:09+05:30"} [2026-01-11 16:08:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:08:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwNDE2MjI0QjUwMTJEQjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwNDE2MjI0QjUwMTJEQjY3AA==\",\"timestamp\":\"1768127876\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:09+05:30"} [2026-01-11 16:08:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwNDE2MjI0QjUwMTJEQjY3AA== [2026-01-11 16:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwNDE2MjI0QjUwMTJEQjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIwNDE2MjI0QjUwMTJEQjY3AA==\",\"timestamp\":\"1768127876\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:09+05:30"} [2026-01-11 16:08:11] [DEBUG] Ignoring event: delivered [2026-01-11 16:08:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:38:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NzdENzM2MDNENTM4QUM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NzdENzM2MDNENTM4QUM0AA==", "timestamp": "1768127889", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:08:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:08:11] [INFO] Sending instructions to 917202000200 [2026-01-11 16:08:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:08:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1RUVFMzA0NTY3QkUwQ0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1RUVFMzA0NTY3QkUwQ0U1AA==\",\"timestamp\":\"1768127883\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:10+05:30"} [2026-01-11 16:08:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ1RUVFMzA0NTY3QkUwQ0U1AA== [2026-01-11 16:08:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "438753d6b76c4891bb3a91790fdb2156", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:08:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RkU4NEFGQzQ1QjRDNTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RkU4NEFGQzQ1QjRDNTAzAA==\",\"timestamp\":\"1768127881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:13+05:30"} [2026-01-11 16:08:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1RkU4NEFGQzQ1QjRDNTAzAA== [2026-01-11 16:08:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NzdENzM2MDNENTM4QUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NzdENzM2MDNENTM4QUM0AA==\",\"timestamp\":\"1768127889\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:17+05:30"} [2026-01-11 16:08:17] [DEBUG] Ignoring event: delivered [2026-01-11 16:08:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NzdENzM2MDNENTM4QUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NzdENzM2MDNENTM4QUM0AA==\",\"timestamp\":\"1768127889\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:21+05:30"} [2026-01-11 16:08:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NzdENzM2MDNENTM4QUM0AA== [2026-01-11 16:08:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:38:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2NkREOTZDQkUwQjQwNkZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2NkREOTZDQkUwQjQwNkZEAA==", "timestamp": "1768127923", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:08:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:08:45] [INFO] Sending instructions to 917202000200 [2026-01-11 16:08:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:08:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:08:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c48f7d9c316b469cb9a8989abdf1226a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:08:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:38:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwNjk3MDQ0NjNDM0ZFNEZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwNjk3MDQ0NjNDM0ZFNEZCAA==", "timestamp": "1768127928", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:08:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:08:50] [INFO] Sending instructions to 917202000200 [2026-01-11 16:08:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:08:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:08:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2475113ae80f4c0b8d98702775edbf73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:08:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2NkREOTZDQkUwQjQwNkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2NkREOTZDQkUwQjQwNkZEAA==\",\"timestamp\":\"1768127923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:54+05:30"} [2026-01-11 16:08:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2NkREOTZDQkUwQjQwNkZEAA== [2026-01-11 16:08:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2NkREOTZDQkUwQjQwNkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2NkREOTZDQkUwQjQwNkZEAA==\",\"timestamp\":\"1768127923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:08:54+05:30"} [2026-01-11 16:08:54] [DEBUG] Ignoring event: delivered [2026-01-11 16:08:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:38:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjNDMEJFRTNCNzQ1MDBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjNDMEJFRTNCNzQ1MDBGAA==", "timestamp": "1768127933", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:08:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:08:55] [INFO] Sending instructions to 917202000200 [2026-01-11 16:08:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:08:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:08:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5343cec818f4d64a638174e3004a554", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:09:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjNDMEJFRTNCNzQ1MDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjNDMEJFRTNCNzQ1MDBGAA==\",\"timestamp\":\"1768127933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:03+05:30"} [2026-01-11 16:09:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjNDMEJFRTNCNzQ1MDBGAA== [2026-01-11 16:09:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjNDMEJFRTNCNzQ1MDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjNDMEJFRTNCNzQ1MDBGAA==\",\"timestamp\":\"1768127933\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:03+05:30"} [2026-01-11 16:09:04] [DEBUG] Ignoring event: delivered [2026-01-11 16:09:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwNjk3MDQ0NjNDM0ZFNEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwNjk3MDQ0NjNDM0ZFNEZCAA==\",\"timestamp\":\"1768127928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:03+05:30"} [2026-01-11 16:09:04] [DEBUG] Ignoring event: delivered [2026-01-11 16:09:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwNjk3MDQ0NjNDM0ZFNEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwNjk3MDQ0NjNDM0ZFNEZCAA==\",\"timestamp\":\"1768127928\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:03+05:30"} [2026-01-11 16:09:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwNjk3MDQ0NjNDM0ZFNEZCAA== [2026-01-11 16:09:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:39:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQjE0RUVGNUVCRkQ3MUNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQjE0RUVGNUVCRkQ3MUNGAA==", "timestamp": "1768127970", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:09:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:09:31] [INFO] Sending instructions to 917202000200 [2026-01-11 16:09:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:09:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:09:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1a99400e7b44c468de0b25401f0aacb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:09:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:39:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzN0YxRjVEMEE3NzNEMzMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzN0YxRjVEMEE3NzNEMzMxAA==", "timestamp": "1768127975", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:09:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:09:37] [INFO] Sending instructions to 917202000200 [2026-01-11 16:09:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:09:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:09:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "475de6fb24524104a2f60127e09c6c4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:09:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:39:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4NzFDQkNBMUUwM0Y5RDUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4NzFDQkNBMUUwM0Y5RDUwAA==", "timestamp": "1768127980", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:09:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:09:42] [INFO] Sending instructions to 917202000200 [2026-01-11 16:09:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:09:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:09:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61249427de4847c8a0fb633b7fb0083b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:09:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:09:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQjE0RUVGNUVCRkQ3MUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQjE0RUVGNUVCRkQ3MUNGAA==\",\"timestamp\":\"1768127970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:42+05:30"} [2026-01-11 16:09:44] [DEBUG] Ignoring event: delivered [2026-01-11 16:09:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:39:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4NEYwNzdCOUUwNEMwMjJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4NEYwNzdCOUUwNEMwMjJBAA==", "timestamp": "1768127985", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:09:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:09:47] [INFO] Sending instructions to 917202000200 [2026-01-11 16:09:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:09:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:09:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ed76eaf2e09478f81f4d1c4fdeed5c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:09:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:09:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQjE0RUVGNUVCRkQ3MUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQjE0RUVGNUVCRkQ3MUNGAA==\",\"timestamp\":\"1768127970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:47+05:30"} [2026-01-11 16:09:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFEQjE0RUVGNUVCRkQ3MUNGAA== [2026-01-11 16:09:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzN0YxRjVEMEE3NzNEMzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzN0YxRjVEMEE3NzNEMzMxAA==\",\"timestamp\":\"1768127975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:47+05:30"} [2026-01-11 16:09:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzN0YxRjVEMEE3NzNEMzMxAA== [2026-01-11 16:09:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:09:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4NzFDQkNBMUUwM0Y5RDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4NzFDQkNBMUUwM0Y5RDUwAA==\",\"timestamp\":\"1768127980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:47+05:30"} [2026-01-11 16:09:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4NzFDQkNBMUUwM0Y5RDUwAA== [2026-01-11 16:09:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:09:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4NzFDQkNBMUUwM0Y5RDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU4NzFDQkNBMUUwM0Y5RDUwAA==\",\"timestamp\":\"1768127980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:47+05:30"} [2026-01-11 16:09:48] [DEBUG] Ignoring event: delivered [2026-01-11 16:09:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4NEYwNzdCOUUwNEMwMjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4NEYwNzdCOUUwNEMwMjJBAA==\",\"timestamp\":\"1768127985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:49+05:30"} [2026-01-11 16:09:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4NEYwNzdCOUUwNEMwMjJBAA== [2026-01-11 16:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4NEYwNzdCOUUwNEMwMjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4NEYwNzdCOUUwNEMwMjJBAA==\",\"timestamp\":\"1768127985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:49+05:30"} [2026-01-11 16:09:50] [DEBUG] Ignoring event: delivered [2026-01-11 16:09:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzN0YxRjVEMEE3NzNEMzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzN0YxRjVEMEE3NzNEMzMxAA==\",\"timestamp\":\"1768127975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:09:56+05:30"} [2026-01-11 16:09:56] [DEBUG] Ignoring event: delivered [2026-01-11 16:10:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:40:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5QUUzM0QxOTNFQzc4NTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5QUUzM0QxOTNFQzc4NTU0AA==", "timestamp": "1768128021", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:10:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:10:23] [INFO] Sending instructions to 917202000200 [2026-01-11 16:10:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:10:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:10:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bb65a3881434d949873f1877135a83e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:10:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:10:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5QUUzM0QxOTNFQzc4NTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5QUUzM0QxOTNFQzc4NTU0AA==\",\"timestamp\":\"1768128021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:10:24+05:30"} [2026-01-11 16:10:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5QUUzM0QxOTNFQzc4NTU0AA== [2026-01-11 16:10:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:10:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5QUUzM0QxOTNFQzc4NTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM5QUUzM0QxOTNFQzc4NTU0AA==\",\"timestamp\":\"1768128021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:10:24+05:30"} [2026-01-11 16:10:25] [DEBUG] Ignoring event: delivered [2026-01-11 16:10:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:40:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QTNGMkYxQjRCN0IyMUVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QTNGMkYxQjRCN0IyMUVEAA==", "timestamp": "1768128026", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:10:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:10:28] [INFO] Sending instructions to 917202000200 [2026-01-11 16:10:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:10:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:10:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7deb4cf2caf34799ade7e090b6660bd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:10:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:40:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUxNDQzMDIxOTZBRDMyMDg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUxNDQzMDIxOTZBRDMyMDg5AA==", "timestamp": "1768128032", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:10:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:10:34] [INFO] Sending instructions to 917202000200 [2026-01-11 16:10:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:10:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:10:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10a16e40b0a340dfa91b6072dcc75069", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:10:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QTNGMkYxQjRCN0IyMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QTNGMkYxQjRCN0IyMUVEAA==\",\"timestamp\":\"1768128026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:10:35+05:30"} [2026-01-11 16:10:36] [DEBUG] Ignoring event: delivered [2026-01-11 16:10:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:10:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QTNGMkYxQjRCN0IyMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QTNGMkYxQjRCN0IyMUVEAA==\",\"timestamp\":\"1768128026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:10:35+05:30"} [2026-01-11 16:10:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QTNGMkYxQjRCN0IyMUVEAA== [2026-01-11 16:10:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUxNDQzMDIxOTZBRDMyMDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUxNDQzMDIxOTZBRDMyMDg5AA==\",\"timestamp\":\"1768128032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:10:44+05:30"} [2026-01-11 16:10:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUxNDQzMDIxOTZBRDMyMDg5AA== [2026-01-11 16:10:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUxNDQzMDIxOTZBRDMyMDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUxNDQzMDIxOTZBRDMyMDg5AA==\",\"timestamp\":\"1768128032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:10:46+05:30"} [2026-01-11 16:10:47] [DEBUG] Ignoring event: delivered [2026-01-11 16:11:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:41:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1QzZDNERCMjRGOEUzMUQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1QzZDNERCMjRGOEUzMUQzAA==", "timestamp": "1768128068", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:11:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:11:10] [INFO] Sending instructions to 917202000200 [2026-01-11 16:11:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:11:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:11:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df05aad7e96948b594f4e8a6aefda871", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:11:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:41:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NDdCRkQ4RjFGNTlDNUMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NDdCRkQ4RjFGNTlDNUMxAA==", "timestamp": "1768128074", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:11:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:11:15] [INFO] Sending instructions to 917202000200 [2026-01-11 16:11:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:11:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:11:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de9f7ef236654d1987457001910725e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:11:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:41:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFQjc2QUJENDMyNkJCOEIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFQjc2QUJENDMyNkJCOEIxAA==", "timestamp": "1768128079", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:11:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:11:20] [INFO] Sending instructions to 917202000200 [2026-01-11 16:11:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:11:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:11:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d3d129ef1c845e29a38578ab135c886", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:11:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1QzZDNERCMjRGOEUzMUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1QzZDNERCMjRGOEUzMUQzAA==\",\"timestamp\":\"1768128068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:11:23+05:30"} [2026-01-11 16:11:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1QzZDNERCMjRGOEUzMUQzAA== [2026-01-11 16:11:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFQjc2QUJENDMyNkJCOEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFQjc2QUJENDMyNkJCOEIxAA==\",\"timestamp\":\"1768128079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:11:23+05:30"} [2026-01-11 16:11:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFQjc2QUJENDMyNkJCOEIxAA== [2026-01-11 16:11:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1QzZDNERCMjRGOEUzMUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1QzZDNERCMjRGOEUzMUQzAA==\",\"timestamp\":\"1768128068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:11:23+05:30"} [2026-01-11 16:11:24] [DEBUG] Ignoring event: delivered [2026-01-11 16:11:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:11:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NDdCRkQ4RjFGNTlDNUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NDdCRkQ4RjFGNTlDNUMxAA==\",\"timestamp\":\"1768128074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:11:23+05:30"} [2026-01-11 16:11:24] [DEBUG] Ignoring event: delivered [2026-01-11 16:11:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:11:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NDdCRkQ4RjFGNTlDNUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NDdCRkQ4RjFGNTlDNUMxAA==\",\"timestamp\":\"1768128074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:11:26+05:30"} [2026-01-11 16:11:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NDdCRkQ4RjFGNTlDNUMxAA== [2026-01-11 16:11:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:11:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFQjc2QUJENDMyNkJCOEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNFQjc2QUJENDMyNkJCOEIxAA==\",\"timestamp\":\"1768128079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:11:33+05:30"} [2026-01-11 16:11:34] [DEBUG] Ignoring event: delivered [2026-01-11 16:11:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:41:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQUU3QzA1M0I5Qjc4M0YxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQUU3QzA1M0I5Qjc4M0YxAA==", "timestamp": "1768128115", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:11:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:11:56] [INFO] Sending instructions to 917202000200 [2026-01-11 16:11:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:11:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:11:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8442b25a640e4f6cbc7cb463a31fcd00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:12:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:42:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEQjJDODA0MDQ4MDFBNjkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEQjJDODA0MDQ4MDFBNjkwAA==", "timestamp": "1768128120", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:12:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:12:02] [INFO] Sending instructions to 917202000200 [2026-01-11 16:12:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:12:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:12:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "491dd8d0d65f450dbea4233ee7c589a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:12:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEQjJDODA0MDQ4MDFBNjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEQjJDODA0MDQ4MDFBNjkwAA==\",\"timestamp\":\"1768128120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:07+05:30"} [2026-01-11 16:12:07] [DEBUG] Ignoring event: delivered [2026-01-11 16:12:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:11:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQUU3QzA1M0I5Qjc4M0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQUU3QzA1M0I5Qjc4M0YxAA==\",\"timestamp\":\"1768128115\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:07+05:30"} [2026-01-11 16:12:08] [DEBUG] Ignoring event: delivered [2026-01-11 16:12:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:11:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQUU3QzA1M0I5Qjc4M0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQUU3QzA1M0I5Qjc4M0YxAA==\",\"timestamp\":\"1768128115\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:07+05:30"} [2026-01-11 16:12:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQUU3QzA1M0I5Qjc4M0YxAA== [2026-01-11 16:12:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:42:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyMjdDNDk4MDg5NTkxNzMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyMjdDNDk4MDg5NTkxNzMxAA==", "timestamp": "1768128126", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:12:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:12:08] [INFO] Sending instructions to 917202000200 [2026-01-11 16:12:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:12:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:12:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a8e8191313b4afe9ec6a7bb8f37a44e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:12:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:42:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCNkUwMDA5NEQwRUE3NEM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCNkUwMDA5NEQwRUE3NEM2AA==", "timestamp": "1768128131", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:12:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:12:13] [INFO] Sending instructions to 917202000200 [2026-01-11 16:12:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:12:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:12:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "824d5beb598f4fabb300a9e17ccce830", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:12:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEQjJDODA0MDQ4MDFBNjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEQjJDODA0MDQ4MDFBNjkwAA==\",\"timestamp\":\"1768128120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:15+05:30"} [2026-01-11 16:12:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFEQjJDODA0MDQ4MDFBNjkwAA== [2026-01-11 16:12:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyMjdDNDk4MDg5NTkxNzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyMjdDNDk4MDg5NTkxNzMxAA==\",\"timestamp\":\"1768128126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:15+05:30"} [2026-01-11 16:12:15] [DEBUG] Ignoring event: delivered [2026-01-11 16:12:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:42:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzOEEzRDY5Qzg0MDFFNEU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzOEEzRDY5Qzg0MDFFNEU5AA==", "timestamp": "1768128137", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:12:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:12:19] [INFO] Sending instructions to 917202000200 [2026-01-11 16:12:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:12:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:12:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41003e8e20484ad3812a2c17a5465bdc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:12:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCNkUwMDA5NEQwRUE3NEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCNkUwMDA5NEQwRUE3NEM2AA==\",\"timestamp\":\"1768128131\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:20+05:30"} [2026-01-11 16:12:20] [DEBUG] Ignoring event: delivered [2026-01-11 16:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyMjdDNDk4MDg5NTkxNzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyMjdDNDk4MDg5NTkxNzMxAA==\",\"timestamp\":\"1768128126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:24+05:30"} [2026-01-11 16:12:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyMjdDNDk4MDg5NTkxNzMxAA== [2026-01-11 16:12:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCNkUwMDA5NEQwRUE3NEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCNkUwMDA5NEQwRUE3NEM2AA==\",\"timestamp\":\"1768128131\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:24+05:30"} [2026-01-11 16:12:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCNkUwMDA5NEQwRUE3NEM2AA== [2026-01-11 16:12:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:42:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCRDNBRDcyRUJCNEJGODc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCRDNBRDcyRUJCNEJGODc3AA==", "timestamp": "1768128142", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:12:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:12:25] [INFO] Sending instructions to 917202000200 [2026-01-11 16:12:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:12:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:12:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26fb83805c884c82a7570f72b1e08825", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:12:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCRDNBRDcyRUJCNEJGODc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCRDNBRDcyRUJCNEJGODc3AA==\",\"timestamp\":\"1768128142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:25+05:30"} [2026-01-11 16:12:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCRDNBRDcyRUJCNEJGODc3AA== [2026-01-11 16:12:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzOEEzRDY5Qzg0MDFFNEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzOEEzRDY5Qzg0MDFFNEU5AA==\",\"timestamp\":\"1768128137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:27+05:30"} [2026-01-11 16:12:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCRDNBRDcyRUJCNEJGODc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCRDNBRDcyRUJCNEJGODc3AA==\",\"timestamp\":\"1768128142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:27+05:30"} [2026-01-11 16:12:28] [DEBUG] Ignoring event: delivered [2026-01-11 16:12:28] [DEBUG] Ignoring event: delivered [2026-01-11 16:12:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:42:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDMDhERDgzOTFGNkIxMUNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDMDhERDgzOTFGNkIxMUNGAA==", "timestamp": "1768128148", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:12:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:12:30] [INFO] Sending instructions to 917202000200 [2026-01-11 16:12:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:12:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:12:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56fb914fd88343038de807d38dd636d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:12:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzOEEzRDY5Qzg0MDFFNEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzOEEzRDY5Qzg0MDFFNEU5AA==\",\"timestamp\":\"1768128137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:30+05:30"} [2026-01-11 16:12:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUzOEEzRDY5Qzg0MDFFNEU5AA== [2026-01-11 16:12:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:42:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxMjNGMDAwNUYxM0YxNzJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxMjNGMDAwNUYxM0YxNzJGAA==", "timestamp": "1768128153", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:12:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:12:35] [INFO] Sending instructions to 917202000200 [2026-01-11 16:12:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:12:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:12:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82c1cff1e11d4293a45d1da0c39da02d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:12:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:42:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4Rjc1OTk2OTY1NzkwMDZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4Rjc1OTk2OTY1NzkwMDZCAA==", "timestamp": "1768128159", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:12:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:12:40] [INFO] Sending instructions to 917202000200 [2026-01-11 16:12:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:12:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:12:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e6a704cacde4e88a2e88cfae8356a36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:12:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDMDhERDgzOTFGNkIxMUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDMDhERDgzOTFGNkIxMUNGAA==\",\"timestamp\":\"1768128148\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:40+05:30"} [2026-01-11 16:12:42] [DEBUG] Ignoring event: delivered [2026-01-11 16:12:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDMDhERDgzOTFGNkIxMUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDMDhERDgzOTFGNkIxMUNGAA==\",\"timestamp\":\"1768128148\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:40+05:30"} [2026-01-11 16:12:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENDMDhERDgzOTFGNkIxMUNGAA== [2026-01-11 16:12:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4Rjc1OTk2OTY1NzkwMDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4Rjc1OTk2OTY1NzkwMDZCAA==\",\"timestamp\":\"1768128159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:43+05:30"} [2026-01-11 16:12:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4Rjc1OTk2OTY1NzkwMDZCAA== [2026-01-11 16:12:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxMjNGMDAwNUYxM0YxNzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxMjNGMDAwNUYxM0YxNzJGAA==\",\"timestamp\":\"1768128153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:53+05:30"} [2026-01-11 16:12:54] [DEBUG] Ignoring event: delivered [2026-01-11 16:12:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxMjNGMDAwNUYxM0YxNzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxMjNGMDAwNUYxM0YxNzJGAA==\",\"timestamp\":\"1768128153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:53+05:30"} [2026-01-11 16:12:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxMjNGMDAwNUYxM0YxNzJGAA== [2026-01-11 16:12:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:12:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4Rjc1OTk2OTY1NzkwMDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4Rjc1OTk2OTY1NzkwMDZCAA==\",\"timestamp\":\"1768128159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:12:54+05:30"} [2026-01-11 16:12:55] [DEBUG] Ignoring event: delivered [2026-01-11 16:13:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:43:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQTYyMjcyMEM1NEQxMzg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQTYyMjcyMEM1NEQxMzg3AA==", "timestamp": "1768128195", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:13:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:13:16] [INFO] Sending instructions to 917202000200 [2026-01-11 16:13:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:13:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:13:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21371e9b1ff642e397281ff421c1b337", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:13:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:43:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyQzM1QTE2ODYwNUYxQjZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyQzM1QTE2ODYwNUYxQjZCAA==", "timestamp": "1768128200", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:13:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:13:22] [INFO] Sending instructions to 917202000200 [2026-01-11 16:13:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:13:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:13:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "663e5afc26414e5c838aaf515bec21d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:13:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:13:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQTYyMjcyMEM1NEQxMzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQTYyMjcyMEM1NEQxMzg3AA==\",\"timestamp\":\"1768128195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:13:21+05:30"} [2026-01-11 16:13:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQTYyMjcyMEM1NEQxMzg3AA== [2026-01-11 16:13:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:13:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQTYyMjcyMEM1NEQxMzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQTYyMjcyMEM1NEQxMzg3AA==\",\"timestamp\":\"1768128195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:13:22+05:30"} [2026-01-11 16:13:23] [DEBUG] Ignoring event: delivered [2026-01-11 16:13:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:13:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyQzM1QTE2ODYwNUYxQjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyQzM1QTE2ODYwNUYxQjZCAA==\",\"timestamp\":\"1768128200\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:13:22+05:30"} [2026-01-11 16:13:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyQzM1QTE2ODYwNUYxQjZCAA== [2026-01-11 16:13:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:13:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyQzM1QTE2ODYwNUYxQjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyQzM1QTE2ODYwNUYxQjZCAA==\",\"timestamp\":\"1768128200\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:13:25+05:30"} [2026-01-11 16:13:26] [DEBUG] Ignoring event: delivered [2026-01-11 16:13:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:43:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDAzNTE3RDEwQTZGQ0M2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDAzNTE3RDEwQTZGQ0M2AA==", "timestamp": "1768128236", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:13:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:13:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:13:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:13:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:13:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cca549aad894db6aa237870b4a14505", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:14:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:13:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDAzNTE3RDEwQTZGQ0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDAzNTE3RDEwQTZGQ0M2AA==\",\"timestamp\":\"1768128236\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:14:01+05:30"} [2026-01-11 16:14:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDAzNTE3RDEwQTZGQ0M2AA== [2026-01-11 16:14:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:13:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDAzNTE3RDEwQTZGQ0M2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDAzNTE3RDEwQTZGQ0M2AA==\",\"timestamp\":\"1768128236\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:14:01+05:30"} [2026-01-11 16:14:02] [DEBUG] Ignoring event: delivered [2026-01-11 16:14:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:44:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2QTU4ODA4NjY2NjkyOTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2QTU4ODA4NjY2NjkyOTI0AA==", "timestamp": "1768128241", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:14:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:14:03] [INFO] Sending instructions to 917202000200 [2026-01-11 16:14:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:14:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:14:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "317b273188e34062906de1c911233c85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:14:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:44:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2RDExMDZCMEYxOThGRDE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2RDExMDZCMEYxOThGRDE3AA==", "timestamp": "1768128247", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:14:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:14:08] [INFO] Sending instructions to 917202000200 [2026-01-11 16:14:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:14:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:14:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0701cfa3cb5845979b00ef639cf71aa9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:14:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2QTU4ODA4NjY2NjkyOTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2QTU4ODA4NjY2NjkyOTI0AA==\",\"timestamp\":\"1768128241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:14:08+05:30"} [2026-01-11 16:14:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:14:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2QTU4ODA4NjY2NjkyOTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2QTU4ODA4NjY2NjkyOTI0AA==\",\"timestamp\":\"1768128241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:14:10+05:30"} [2026-01-11 16:14:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2QTU4ODA4NjY2NjkyOTI0AA== [2026-01-11 16:14:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2RDExMDZCMEYxOThGRDE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2RDExMDZCMEYxOThGRDE3AA==\",\"timestamp\":\"1768128247\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:14:11+05:30"} [2026-01-11 16:14:12] [DEBUG] Ignoring event: delivered [2026-01-11 16:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2RDExMDZCMEYxOThGRDE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2RDExMDZCMEYxOThGRDE3AA==\",\"timestamp\":\"1768128247\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:14:21+05:30"} [2026-01-11 16:14:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2RDExMDZCMEYxOThGRDE3AA== [2026-01-11 16:14:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:44:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxMERDMUFFOTZFRjFENjJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxMERDMUFFOTZFRjFENjJGAA==", "timestamp": "1768128283", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:14:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:14:45] [INFO] Sending instructions to 917202000200 [2026-01-11 16:14:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:14:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:14:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f93fe6d607b34240ba36632a64642730", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:14:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:44:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2M0Y5MDFDNjMzOEEwRkU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2M0Y5MDFDNjMzOEEwRkU0AA==", "timestamp": "1768128288", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:14:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:14:50] [INFO] Sending instructions to 917202000200 [2026-01-11 16:14:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:14:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:14:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32504cc673194628bc82f2f6db3c48fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:14:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:44:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjQ5NTM4NjU2MUFENkVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjQ5NTM4NjU2MUFENkVEAA==", "timestamp": "1768128293", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:14:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:14:55] [INFO] Sending instructions to 917202000200 [2026-01-11 16:14:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:14:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:14:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e41efdc8d06c486da77b8bf78f4a78d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:14:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxMERDMUFFOTZFRjFENjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxMERDMUFFOTZFRjFENjJGAA==\",\"timestamp\":\"1768128283\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:14:55+05:30"} [2026-01-11 16:14:56] [DEBUG] Ignoring event: delivered [2026-01-11 16:15:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:45:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNTE1NUFEOEMxOEVCRjAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNTE1NUFEOEMxOEVCRjAyAA==", "timestamp": "1768128299", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:15:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:15:00] [INFO] Sending instructions to 917202000200 [2026-01-11 16:15:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:15:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:15:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f77193b86db4fa790ff9fa548285652", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:15:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2M0Y5MDFDNjMzOEEwRkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2M0Y5MDFDNjMzOEEwRkU0AA==\",\"timestamp\":\"1768128288\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:02+05:30"} [2026-01-11 16:15:02] [DEBUG] Ignoring event: delivered [2026-01-11 16:15:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2M0Y5MDFDNjMzOEEwRkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2M0Y5MDFDNjMzOEEwRkU0AA==\",\"timestamp\":\"1768128288\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:02+05:30"} [2026-01-11 16:15:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2M0Y5MDFDNjMzOEEwRkU0AA== [2026-01-11 16:15:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxMERDMUFFOTZFRjFENjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxMERDMUFFOTZFRjFENjJGAA==\",\"timestamp\":\"1768128283\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:02+05:30"} [2026-01-11 16:15:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxMERDMUFFOTZFRjFENjJGAA== [2026-01-11 16:15:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:45:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNUZCMDIzODY3NDJFNjIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNUZCMDIzODY3NDJFNjIxAA==", "timestamp": "1768128304", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:15:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:15:05] [INFO] Sending instructions to 917202000200 [2026-01-11 16:15:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:15:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:15:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f365447dd5464810bbe3a7f2d35e9dd7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:15:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNTE1NUFEOEMxOEVCRjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNTE1NUFEOEMxOEVCRjAyAA==\",\"timestamp\":\"1768128299\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:09+05:30"} [2026-01-11 16:15:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNTE1NUFEOEMxOEVCRjAyAA== [2026-01-11 16:15:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjQ5NTM4NjU2MUFENkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjQ5NTM4NjU2MUFENkVEAA==\",\"timestamp\":\"1768128293\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:09+05:30"} [2026-01-11 16:15:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjQ5NTM4NjU2MUFENkVEAA== [2026-01-11 16:15:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:45:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UwMkREMkU3QkRBNzU4RUE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UwMkREMkU3QkRBNzU4RUE1AA==", "timestamp": "1768128309", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:15:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:15:11] [INFO] Sending instructions to 917202000200 [2026-01-11 16:15:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:15:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:15:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNTE1NUFEOEMxOEVCRjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNGNTE1NUFEOEMxOEVCRjAyAA==\",\"timestamp\":\"1768128299\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:11+05:30"} [2026-01-11 16:15:11] [DEBUG] Ignoring event: delivered [2026-01-11 16:15:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a634e416170c4acc84efb3475c59de78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:15:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjQ5NTM4NjU2MUFENkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjQ5NTM4NjU2MUFENkVEAA==\",\"timestamp\":\"1768128293\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:12+05:30"} [2026-01-11 16:15:13] [DEBUG] Ignoring event: delivered [2026-01-11 16:15:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNUZCMDIzODY3NDJFNjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNUZCMDIzODY3NDJFNjIxAA==\",\"timestamp\":\"1768128304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:13+05:30"} [2026-01-11 16:15:14] [DEBUG] Ignoring event: delivered [2026-01-11 16:15:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNUZCMDIzODY3NDJFNjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNUZCMDIzODY3NDJFNjIxAA==\",\"timestamp\":\"1768128304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:13+05:30"} [2026-01-11 16:15:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNUZCMDIzODY3NDJFNjIxAA== [2026-01-11 16:15:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:45:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNUZEQjc4NTIwQjZGRjg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNUZEQjc4NTIwQjZGRjg0AA==", "timestamp": "1768128315", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:15:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:15:17] [INFO] Sending instructions to 917202000200 [2026-01-11 16:15:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:15:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:15:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d590f30e5d6b4e3abe4af11d52a0a697", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:15:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UwMkREMkU3QkRBNzU4RUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UwMkREMkU3QkRBNzU4RUE1AA==\",\"timestamp\":\"1768128309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:30+05:30"} [2026-01-11 16:15:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UwMkREMkU3QkRBNzU4RUE1AA== [2026-01-11 16:15:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNUZEQjc4NTIwQjZGRjg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNUZEQjc4NTIwQjZGRjg0AA==\",\"timestamp\":\"1768128315\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:30+05:30"} [2026-01-11 16:15:31] [DEBUG] Ignoring event: delivered [2026-01-11 16:15:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNUZEQjc4NTIwQjZGRjg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNUZEQjc4NTIwQjZGRjg0AA==\",\"timestamp\":\"1768128315\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:32+05:30"} [2026-01-11 16:15:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNUZEQjc4NTIwQjZGRjg0AA== [2026-01-11 16:15:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UwMkREMkU3QkRBNzU4RUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UwMkREMkU3QkRBNzU4RUE1AA==\",\"timestamp\":\"1768128309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:32+05:30"} [2026-01-11 16:15:33] [DEBUG] Ignoring event: delivered [2026-01-11 16:15:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:45:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzRjkwODMyODY0N0E5NUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzRjkwODMyODY0N0E5NUVDAA==", "timestamp": "1768128351", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:15:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:15:53] [INFO] Sending instructions to 917202000200 [2026-01-11 16:15:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:15:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:15:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2c28ea2fa224f13a1dc3fca58c54c75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:15:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:45:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCQ0NCNEE1QTREMzE2MEJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCQ0NCNEE1QTREMzE2MEJFAA==", "timestamp": "1768128356", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:15:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:15:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:15:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:15:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:15:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cfd3d74bbd24bbfbee772ba02a2bc0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:16:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzRjkwODMyODY0N0E5NUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzRjkwODMyODY0N0E5NUVDAA==\",\"timestamp\":\"1768128351\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:15:59+05:30"} [2026-01-11 16:16:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzRjkwODMyODY0N0E5NUVDAA== [2026-01-11 16:16:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzRjkwODMyODY0N0E5NUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIzRjkwODMyODY0N0E5NUVDAA==\",\"timestamp\":\"1768128351\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:16:00+05:30"} [2026-01-11 16:16:00] [DEBUG] Ignoring event: delivered [2026-01-11 16:16:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCQ0NCNEE1QTREMzE2MEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCQ0NCNEE1QTREMzE2MEJFAA==\",\"timestamp\":\"1768128356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:16:00+05:30"} [2026-01-11 16:16:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCQ0NCNEE1QTREMzE2MEJFAA== [2026-01-11 16:16:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:15:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCQ0NCNEE1QTREMzE2MEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCQ0NCNEE1QTREMzE2MEJFAA==\",\"timestamp\":\"1768128356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:16:07+05:30"} [2026-01-11 16:16:08] [DEBUG] Ignoring event: delivered [2026-01-11 16:16:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:46:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NkQ5ODNCNzgzODUzNjc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NkQ5ODNCNzgzODUzNjc5AA==", "timestamp": "1768128393", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:16:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:16:34] [INFO] Sending instructions to 917202000200 [2026-01-11 16:16:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:16:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:16:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffc5b45b3618429fb80095a95c7bd970", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:16:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:46:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDY2RkU0MDVEQkJDQ0RBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDY2RkU0MDVEQkJDQ0RBAA==", "timestamp": "1768128398", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:16:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:16:40] [INFO] Sending instructions to 917202000200 [2026-01-11 16:16:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:16:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:16:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "736e914e58474c2ebda327291bc59a0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:16:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NkQ5ODNCNzgzODUzNjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NkQ5ODNCNzgzODUzNjc5AA==\",\"timestamp\":\"1768128393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:16:42+05:30"} [2026-01-11 16:16:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NkQ5ODNCNzgzODUzNjc5AA== [2026-01-11 16:16:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NkQ5ODNCNzgzODUzNjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3NkQ5ODNCNzgzODUzNjc5AA==\",\"timestamp\":\"1768128393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:16:42+05:30"} [2026-01-11 16:16:43] [DEBUG] Ignoring event: delivered [2026-01-11 16:16:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:46:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4RDMzOTc1NzdCRTlFRjU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4RDMzOTc1NzdCRTlFRjU4AA==", "timestamp": "1768128404", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:16:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:16:46] [INFO] Sending instructions to 917202000200 [2026-01-11 16:16:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:16:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:16:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a6eeae0b8184f7d9f91b0907776510b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:16:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:16:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDY2RkU0MDVEQkJDQ0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDY2RkU0MDVEQkJDQ0RBAA==\",\"timestamp\":\"1768128398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:16:45+05:30"} [2026-01-11 16:16:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDY2RkU0MDVEQkJDQ0RBAA== [2026-01-11 16:16:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:16:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDY2RkU0MDVEQkJDQ0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRDY2RkU0MDVEQkJDQ0RBAA==\",\"timestamp\":\"1768128398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:16:45+05:30"} [2026-01-11 16:16:46] [DEBUG] Ignoring event: delivered [2026-01-11 16:16:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:16:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4RDMzOTc1NzdCRTlFRjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4RDMzOTc1NzdCRTlFRjU4AA==\",\"timestamp\":\"1768128404\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:16:54+05:30"} [2026-01-11 16:16:54] [DEBUG] Ignoring event: delivered [2026-01-11 16:16:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:16:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4RDMzOTc1NzdCRTlFRjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4RDMzOTc1NzdCRTlFRjU4AA==\",\"timestamp\":\"1768128404\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:16:57+05:30"} [2026-01-11 16:16:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4RDMzOTc1NzdCRTlFRjU4AA== [2026-01-11 16:17:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:47:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2NDlCRDAyRTQxRjUxNUJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2NDlCRDAyRTQxRjUxNUJGAA==", "timestamp": "1768128440", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:17:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:17:22] [INFO] Sending instructions to 917202000200 [2026-01-11 16:17:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:17:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:17:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fafc846417e04f77a402dd941964c1e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:17:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:17:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2NDlCRDAyRTQxRjUxNUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2NDlCRDAyRTQxRjUxNUJGAA==\",\"timestamp\":\"1768128440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:17:25+05:30"} [2026-01-11 16:17:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2NDlCRDAyRTQxRjUxNUJGAA== [2026-01-11 16:17:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:47:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2MTYyOEFGNTRGNjUwMjBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2MTYyOEFGNTRGNjUwMjBEAA==", "timestamp": "1768128446", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:17:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:17:28] [INFO] Sending instructions to 917202000200 [2026-01-11 16:17:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:17:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:17:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "726b3032984743048697f3d327e4a72d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:17:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:17:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2MTYyOEFGNTRGNjUwMjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2MTYyOEFGNTRGNjUwMjBEAA==\",\"timestamp\":\"1768128446\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:17:30+05:30"} [2026-01-11 16:17:31] [DEBUG] Ignoring event: delivered [2026-01-11 16:17:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:17:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2NDlCRDAyRTQxRjUxNUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2NDlCRDAyRTQxRjUxNUJGAA==\",\"timestamp\":\"1768128440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:17:30+05:30"} [2026-01-11 16:17:31] [DEBUG] Ignoring event: delivered [2026-01-11 16:17:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:47:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyNDhCQjhEQzY1NUJCMjlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyNDhCQjhEQzY1NUJCMjlBAA==", "timestamp": "1768128451", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:17:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:17:33] [INFO] Sending instructions to 917202000200 [2026-01-11 16:17:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:17:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:17:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebe53a6d7eee4961bd621420829b040e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:17:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:17:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2MTYyOEFGNTRGNjUwMjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2MTYyOEFGNTRGNjUwMjBEAA==\",\"timestamp\":\"1768128446\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:17:34+05:30"} [2026-01-11 16:17:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2MTYyOEFGNTRGNjUwMjBEAA== [2026-01-11 16:17:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:47:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4Q0MxMzYyODdDMkJDODQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4Q0MxMzYyODdDMkJDODQyAA==", "timestamp": "1768128456", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:17:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:17:38] [INFO] Sending instructions to 917202000200 [2026-01-11 16:17:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:17:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:17:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb07d703aa8e4a18b3db49a37d9bf6b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:17:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:17:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyNDhCQjhEQzY1NUJCMjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyNDhCQjhEQzY1NUJCMjlBAA==\",\"timestamp\":\"1768128451\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:17:41+05:30"} [2026-01-11 16:17:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyNDhCQjhEQzY1NUJCMjlBAA== [2026-01-11 16:17:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:17:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyNDhCQjhEQzY1NUJCMjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyNDhCQjhEQzY1NUJCMjlBAA==\",\"timestamp\":\"1768128451\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:17:41+05:30"} [2026-01-11 16:17:41] [DEBUG] Ignoring event: delivered [2026-01-11 16:17:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:17:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4Q0MxMzYyODdDMkJDODQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4Q0MxMzYyODdDMkJDODQyAA==\",\"timestamp\":\"1768128456\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:17:41+05:30"} [2026-01-11 16:17:42] [DEBUG] Ignoring event: delivered [2026-01-11 16:17:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:17:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4Q0MxMzYyODdDMkJDODQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4Q0MxMzYyODdDMkJDODQyAA==\",\"timestamp\":\"1768128456\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:17:43+05:30"} [2026-01-11 16:17:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4Q0MxMzYyODdDMkJDODQyAA== [2026-01-11 16:18:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:48:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MEE5QzU3RjYwN0IyODIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MEE5QzU3RjYwN0IyODIwAA==", "timestamp": "1768128493", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:18:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:18:15] [INFO] Sending instructions to 917202000200 [2026-01-11 16:18:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:18:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:18:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b981bfdef05f40e0ad5ae239292c393b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:18:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:48:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFQTIxMTIzMEZFQjM4MjdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFQTIxMTIzMEZFQjM4MjdDAA==", "timestamp": "1768128498", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:18:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:18:20] [INFO] Sending instructions to 917202000200 [2026-01-11 16:18:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:18:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:18:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15ac694696854d2c9739e0cceb10b954", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:18:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:18:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MEE5QzU3RjYwN0IyODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MEE5QzU3RjYwN0IyODIwAA==\",\"timestamp\":\"1768128493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:18:20+05:30"} [2026-01-11 16:18:20] [DEBUG] Ignoring event: delivered [2026-01-11 16:18:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:18:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MEE5QzU3RjYwN0IyODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MEE5QzU3RjYwN0IyODIwAA==\",\"timestamp\":\"1768128493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:18:20+05:30"} [2026-01-11 16:18:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1MEE5QzU3RjYwN0IyODIwAA== [2026-01-11 16:18:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:18:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFQTIxMTIzMEZFQjM4MjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFQTIxMTIzMEZFQjM4MjdDAA==\",\"timestamp\":\"1768128498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:18:23+05:30"} [2026-01-11 16:18:24] [DEBUG] Ignoring event: delivered [2026-01-11 16:18:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:18:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFQTIxMTIzMEZFQjM4MjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFQTIxMTIzMEZFQjM4MjdDAA==\",\"timestamp\":\"1768128498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:18:24+05:30"} [2026-01-11 16:18:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFQTIxMTIzMEZFQjM4MjdDAA== [2026-01-11 16:18:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:48:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRkQ4ODFFQ0MzOTVCOEVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRkQ4ODFFQ0MzOTVCOEVFAA==", "timestamp": "1768128504", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:18:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:18:26] [INFO] Sending instructions to 917202000200 [2026-01-11 16:18:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:18:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:18:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3032e4eea8e244449c74410631fe97ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:18:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRkQ4ODFFQ0MzOTVCOEVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRkQ4ODFFQ0MzOTVCOEVFAA==\",\"timestamp\":\"1768128504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:18:29+05:30"} [2026-01-11 16:18:30] [DEBUG] Ignoring event: delivered [2026-01-11 16:18:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRkQ4ODFFQ0MzOTVCOEVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRkQ4ODFFQ0MzOTVCOEVFAA==\",\"timestamp\":\"1768128504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:18:35+05:30"} [2026-01-11 16:18:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRkQ4ODFFQ0MzOTVCOEVFAA== [2026-01-11 16:19:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:49:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjg2NUY2RTlEMDhEMDIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjg2NUY2RTlEMDhEMDIxAA==", "timestamp": "1768128540", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:19:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:19:02] [INFO] Sending instructions to 917202000200 [2026-01-11 16:19:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:19:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:19:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49fbfad95f2b412a9c202ad64fd5970d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:19:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjg2NUY2RTlEMDhEMDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjg2NUY2RTlEMDhEMDIxAA==\",\"timestamp\":\"1768128540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:19:05+05:30"} [2026-01-11 16:19:06] [DEBUG] Ignoring event: delivered [2026-01-11 16:19:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjg2NUY2RTlEMDhEMDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjg2NUY2RTlEMDhEMDIxAA==\",\"timestamp\":\"1768128540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:19:06+05:30"} [2026-01-11 16:19:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjg2NUY2RTlEMDhEMDIxAA== [2026-01-11 16:19:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:49:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NDIzQzUyNjk3MDRBRUYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NDIzQzUyNjk3MDRBRUYxAA==", "timestamp": "1768128546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:19:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:19:10] [INFO] Sending instructions to 917202000200 [2026-01-11 16:19:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:19:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:19:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cf0bacfa5454d0293ff57bedab287bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:19:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:49:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2RjQxNTk0RTY3MjFEODVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2RjQxNTk0RTY3MjFEODVEAA==", "timestamp": "1768128553", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:19:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:19:15] [INFO] Sending instructions to 917202000200 [2026-01-11 16:19:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:19:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:19:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bb140b412e54159bc9290e2c6a16cf3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:19:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NDIzQzUyNjk3MDRBRUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NDIzQzUyNjk3MDRBRUYxAA==\",\"timestamp\":\"1768128546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:19:16+05:30"} [2026-01-11 16:19:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NDIzQzUyNjk3MDRBRUYxAA== [2026-01-11 16:19:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2RjQxNTk0RTY3MjFEODVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2RjQxNTk0RTY3MjFEODVEAA==\",\"timestamp\":\"1768128553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:19:29+05:30"} [2026-01-11 16:19:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2RjQxNTk0RTY3MjFEODVEAA== [2026-01-11 16:19:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NDIzQzUyNjk3MDRBRUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NDIzQzUyNjk3MDRBRUYxAA==\",\"timestamp\":\"1768128546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:19:29+05:30"} [2026-01-11 16:19:30] [DEBUG] Ignoring event: delivered [2026-01-11 16:19:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2RjQxNTk0RTY3MjFEODVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2RjQxNTk0RTY3MjFEODVEAA==\",\"timestamp\":\"1768128553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:19:29+05:30"} [2026-01-11 16:19:30] [DEBUG] Ignoring event: delivered [2026-01-11 16:19:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:49:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1MzdCRDQyOTVCMDY4MTM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1MzdCRDQyOTVCMDY4MTM2AA==", "timestamp": "1768128589", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:19:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:19:51] [INFO] Sending instructions to 917202000200 [2026-01-11 16:19:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:19:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:19:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "971d216f61be49f9af71c82088d10d88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:19:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1MzdCRDQyOTVCMDY4MTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1MzdCRDQyOTVCMDY4MTM2AA==\",\"timestamp\":\"1768128589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:19:52+05:30"} [2026-01-11 16:19:52] [DEBUG] Ignoring event: delivered [2026-01-11 16:19:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1MzdCRDQyOTVCMDY4MTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1MzdCRDQyOTVCMDY4MTM2AA==\",\"timestamp\":\"1768128589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:19:52+05:30"} [2026-01-11 16:19:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1MzdCRDQyOTVCMDY4MTM2AA== [2026-01-11 16:19:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:49:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3OTBBODIxRUFCRTQyMUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3OTBBODIxRUFCRTQyMUU4AA==", "timestamp": "1768128595", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:19:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:19:56] [INFO] Sending instructions to 917202000200 [2026-01-11 16:19:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:19:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:19:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cb334e6450c4add9f8f0e6050d6613d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:20:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:50:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNTg3OTgxNUJDQjA1MzA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNTg3OTgxNUJDQjA1MzA0AA==", "timestamp": "1768128600", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:20:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:20:01] [INFO] Sending instructions to 917202000200 [2026-01-11 16:20:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:20:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:20:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7786280372b948f3aea2e9d89b5115b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:20:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNTg3OTgxNUJDQjA1MzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNTg3OTgxNUJDQjA1MzA0AA==\",\"timestamp\":\"1768128600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:02+05:30"} [2026-01-11 16:20:02] [DEBUG] Ignoring event: delivered [2026-01-11 16:20:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNTg3OTgxNUJDQjA1MzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNTg3OTgxNUJDQjA1MzA0AA==\",\"timestamp\":\"1768128600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:02+05:30"} [2026-01-11 16:20:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNTg3OTgxNUJDQjA1MzA0AA== [2026-01-11 16:20:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:50:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4OTM1OEVDQzZEQUY5MDJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4OTM1OEVDQzZEQUY5MDJEAA==", "timestamp": "1768128605", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:20:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:20:06] [INFO] Sending instructions to 917202000200 [2026-01-11 16:20:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:20:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:20:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b944ca77e264ffa822adf2394f068f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:20:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:50:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBQTU0MDk4RUMzNTUzMDU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBQTU0MDk4RUMzNTUzMDU3AA==", "timestamp": "1768128610", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:20:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:20:12] [INFO] Sending instructions to 917202000200 [2026-01-11 16:20:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:20:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:20:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f798f2fa04a45de829e5d96ad1b0c70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3OTBBODIxRUFCRTQyMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3OTBBODIxRUFCRTQyMUU4AA==\",\"timestamp\":\"1768128595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:13+05:30"} [2026-01-11 16:20:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3OTBBODIxRUFCRTQyMUU4AA== [2026-01-11 16:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3OTBBODIxRUFCRTQyMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3OTBBODIxRUFCRTQyMUU4AA==\",\"timestamp\":\"1768128595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:13+05:30"} [2026-01-11 16:20:14] [DEBUG] Ignoring event: delivered [2026-01-11 16:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4OTM1OEVDQzZEQUY5MDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4OTM1OEVDQzZEQUY5MDJEAA==\",\"timestamp\":\"1768128605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:14+05:30"} [2026-01-11 16:20:14] [DEBUG] Ignoring event: delivered [2026-01-11 16:20:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4OTM1OEVDQzZEQUY5MDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4OTM1OEVDQzZEQUY5MDJEAA==\",\"timestamp\":\"1768128605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:13+05:30"} [2026-01-11 16:20:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4OTM1OEVDQzZEQUY5MDJEAA== [2026-01-11 16:20:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBQTU0MDk4RUMzNTUzMDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBQTU0MDk4RUMzNTUzMDU3AA==\",\"timestamp\":\"1768128610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:14+05:30"} [2026-01-11 16:20:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBQTU0MDk4RUMzNTUzMDU3AA== [2026-01-11 16:20:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBQTU0MDk4RUMzNTUzMDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBQTU0MDk4RUMzNTUzMDU3AA==\",\"timestamp\":\"1768128610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:14+05:30"} [2026-01-11 16:20:15] [DEBUG] Ignoring event: delivered [2026-01-11 16:20:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:50:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDMUE5MzAxM0UwOEFDQzVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDMUE5MzAxM0UwOEFDQzVDAA==", "timestamp": "1768128615", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:20:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:20:17] [INFO] Sending instructions to 917202000200 [2026-01-11 16:20:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:20:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:20:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64296b8da64b4108af2a5e66af45473d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:20:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:50:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxRkQ1MkVERkNENTcyQ0YyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxRkQ1MkVERkNENTcyQ0YyAA==", "timestamp": "1768128621", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:20:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:20:23] [INFO] Sending instructions to 917202000200 [2026-01-11 16:20:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:20:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:20:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d07996d91a148c3a08edbe73213dcb6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:20:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDMUE5MzAxM0UwOEFDQzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDMUE5MzAxM0UwOEFDQzVDAA==\",\"timestamp\":\"1768128615\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:23+05:30"} [2026-01-11 16:20:23] [DEBUG] Ignoring event: delivered [2026-01-11 16:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxRkQ1MkVERkNENTcyQ0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxRkQ1MkVERkNENTcyQ0YyAA==\",\"timestamp\":\"1768128621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:23+05:30"} [2026-01-11 16:20:24] [DEBUG] Ignoring event: delivered [2026-01-11 16:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDMUE5MzAxM0UwOEFDQzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDMUE5MzAxM0UwOEFDQzVDAA==\",\"timestamp\":\"1768128615\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:23+05:30"} [2026-01-11 16:20:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZDMUE5MzAxM0UwOEFDQzVDAA== [2026-01-11 16:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxRkQ1MkVERkNENTcyQ0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxRkQ1MkVERkNENTcyQ0YyAA==\",\"timestamp\":\"1768128621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:20:23+05:30"} [2026-01-11 16:20:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxRkQ1MkVERkNENTcyQ0YyAA== [2026-01-11 16:20:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:50:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2ODg0Q0IyNkFBN0E3NDlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2ODg0Q0IyNkFBN0E3NDlCAA==", "timestamp": "1768128657", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:20:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:20:59] [INFO] Sending instructions to 917202000200 [2026-01-11 16:20:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:20:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:20:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d1657879b044af083e541616530b417", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:21:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:51:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMDUzNzFGNUJGNzY3NThGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMDUzNzFGNUJGNzY3NThGAA==", "timestamp": "1768128662", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:21:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:21:04] [INFO] Sending instructions to 917202000200 [2026-01-11 16:21:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:21:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:21:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "017e889a9228484da6bf4b7be3c76c0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:21:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2ODg0Q0IyNkFBN0E3NDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2ODg0Q0IyNkFBN0E3NDlCAA==\",\"timestamp\":\"1768128657\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:21:11+05:30"} [2026-01-11 16:21:12] [DEBUG] Ignoring event: delivered [2026-01-11 16:21:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:20:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2ODg0Q0IyNkFBN0E3NDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2ODg0Q0IyNkFBN0E3NDlCAA==\",\"timestamp\":\"1768128657\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:21:11+05:30"} [2026-01-11 16:21:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2ODg0Q0IyNkFBN0E3NDlCAA== [2026-01-11 16:21:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:21:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMDUzNzFGNUJGNzY3NThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMDUzNzFGNUJGNzY3NThGAA==\",\"timestamp\":\"1768128662\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:21:11+05:30"} [2026-01-11 16:21:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMDUzNzFGNUJGNzY3NThGAA== [2026-01-11 16:21:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:21:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMDUzNzFGNUJGNzY3NThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMDUzNzFGNUJGNzY3NThGAA==\",\"timestamp\":\"1768128662\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:21:21+05:30"} [2026-01-11 16:21:21] [DEBUG] Ignoring event: delivered [2026-01-11 16:21:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:51:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOTBENjM1M0FBOTAyRDJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOTBENjM1M0FBOTAyRDJBAA==", "timestamp": "1768128699", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:21:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:21:40] [INFO] Sending instructions to 917202000200 [2026-01-11 16:21:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:21:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:21:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4edb8a009674766a75a0b4bb29d7134", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:21:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:51:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE4MTU2RkM1RTM1RjIxMzAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE4MTU2RkM1RTM1RjIxMzAxAA==", "timestamp": "1768128704", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:21:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:21:46] [INFO] Sending instructions to 917202000200 [2026-01-11 16:21:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:21:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:21:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd0bb17119764cc880a45c305ee65769", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:21:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:21:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE4MTU2RkM1RTM1RjIxMzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE4MTU2RkM1RTM1RjIxMzAxAA==\",\"timestamp\":\"1768128704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:21:50+05:30"} [2026-01-11 16:21:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE4MTU2RkM1RTM1RjIxMzAxAA== [2026-01-11 16:21:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:51:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyQzEzQkY1M0QyOTlCQkNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyQzEzQkY1M0QyOTlCQkNGAA==", "timestamp": "1768128709", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:21:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:21:51] [INFO] Sending instructions to 917202000200 [2026-01-11 16:21:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:21:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:21:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb83d396f44d4f9cb6fbe43bae9220d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOTBENjM1M0FBOTAyRDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOTBENjM1M0FBOTAyRDJBAA==\",\"timestamp\":\"1768128699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:21:53+05:30"} [2026-01-11 16:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOTBENjM1M0FBOTAyRDJBAA== [2026-01-11 16:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:21:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE4MTU2RkM1RTM1RjIxMzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE4MTU2RkM1RTM1RjIxMzAxAA==\",\"timestamp\":\"1768128704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:21:53+05:30"} [2026-01-11 16:21:54] [DEBUG] Ignoring event: delivered [2026-01-11 16:21:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOTBENjM1M0FBOTAyRDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOTBENjM1M0FBOTAyRDJBAA==\",\"timestamp\":\"1768128699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:21:59+05:30"} [2026-01-11 16:21:59] [DEBUG] Ignoring event: delivered [2026-01-11 16:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:21:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyQzEzQkY1M0QyOTlCQkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyQzEzQkY1M0QyOTlCQkNGAA==\",\"timestamp\":\"1768128709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:08+05:30"} [2026-01-11 16:22:09] [DEBUG] Ignoring event: delivered [2026-01-11 16:22:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:21:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyQzEzQkY1M0QyOTlCQkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyQzEzQkY1M0QyOTlCQkNGAA==\",\"timestamp\":\"1768128709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:11+05:30"} [2026-01-11 16:22:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcyQzEzQkY1M0QyOTlCQkNGAA== [2026-01-11 16:22:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:52:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDRTRBOTZGM0U2NUQ5QTBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDRTRBOTZGM0U2NUQ5QTBFAA==", "timestamp": "1768128746", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:22:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:22:27] [INFO] Sending instructions to 917202000200 [2026-01-11 16:22:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:22:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:22:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e065dc06337439b9972317d3e469638", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:22:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:52:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFRkVFOEYyOEE4NThDMjQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFRkVFOEYyOEE4NThDMjQ1AA==", "timestamp": "1768128751", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:22:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:22:33] [INFO] Sending instructions to 917202000200 [2026-01-11 16:22:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:22:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:22:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbb6cd63c75143b4a69c0df015f3ffd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:22:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:22:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDRTRBOTZGM0U2NUQ5QTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDRTRBOTZGM0U2NUQ5QTBFAA==\",\"timestamp\":\"1768128746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:34+05:30"} [2026-01-11 16:22:34] [DEBUG] Ignoring event: delivered [2026-01-11 16:22:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:22:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFRkVFOEYyOEE4NThDMjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFRkVFOEYyOEE4NThDMjQ1AA==\",\"timestamp\":\"1768128751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:37+05:30"} [2026-01-11 16:22:38] [DEBUG] Ignoring event: delivered [2026-01-11 16:22:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:22:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDRTRBOTZGM0U2NUQ5QTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDRTRBOTZGM0U2NUQ5QTBFAA==\",\"timestamp\":\"1768128746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:37+05:30"} [2026-01-11 16:22:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdDRTRBOTZGM0U2NUQ5QTBFAA== [2026-01-11 16:22:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:22:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFRkVFOEYyOEE4NThDMjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFRkVFOEYyOEE4NThDMjQ1AA==\",\"timestamp\":\"1768128751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:37+05:30"} [2026-01-11 16:22:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdFRkVFOEYyOEE4NThDMjQ1AA== [2026-01-11 16:22:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:52:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMUE0MjU0NjQ5OTNEMzA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMUE0MjU0NjQ5OTNEMzA5AA==", "timestamp": "1768128757", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:22:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:22:38] [INFO] Sending instructions to 917202000200 [2026-01-11 16:22:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:22:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:22:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4795ac5228b843d89219ad5d7738fd12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:22:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:52:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExNDJCQzZCMDFEQTMyMkJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExNDJCQzZCMDFEQTMyMkJBAA==", "timestamp": "1768128762", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:22:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:22:44] [INFO] Sending instructions to 917202000200 [2026-01-11 16:22:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:22:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:22:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4759ca3454cb431fa66ef956f5e469ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:22:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:22:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMUE0MjU0NjQ5OTNEMzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMUE0MjU0NjQ5OTNEMzA5AA==\",\"timestamp\":\"1768128757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:44+05:30"} [2026-01-11 16:22:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMUE0MjU0NjQ5OTNEMzA5AA== [2026-01-11 16:22:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:22:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExNDJCQzZCMDFEQTMyMkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExNDJCQzZCMDFEQTMyMkJBAA==\",\"timestamp\":\"1768128762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:45+05:30"} [2026-01-11 16:22:45] [DEBUG] Ignoring event: delivered [2026-01-11 16:22:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:22:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExNDJCQzZCMDFEQTMyMkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExNDJCQzZCMDFEQTMyMkJBAA==\",\"timestamp\":\"1768128762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:48+05:30"} [2026-01-11 16:22:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExNDJCQzZCMDFEQTMyMkJBAA== [2026-01-11 16:22:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:22:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMUE0MjU0NjQ5OTNEMzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMUE0MjU0NjQ5OTNEMzA5AA==\",\"timestamp\":\"1768128757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:22:48+05:30"} [2026-01-11 16:22:49] [DEBUG] Ignoring event: delivered [2026-01-11 16:23:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:53:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MzNBRTQ4QTlBMjkyN0I3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MzNBRTQ4QTlBMjkyN0I3AA==", "timestamp": "1768128798", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:23:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:23:20] [INFO] Sending instructions to 917202000200 [2026-01-11 16:23:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:23:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:23:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "317de610f8c7449ab2a61923aba96539", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:23:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:53:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDQjZBREJCRDcyRDlEREI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDQjZBREJCRDcyRDlEREI4AA==", "timestamp": "1768128803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:23:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:23:25] [INFO] Sending instructions to 917202000200 [2026-01-11 16:23:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:23:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:23:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5656bdc04e645de9fdae6f62e7628aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:23:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MzNBRTQ4QTlBMjkyN0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MzNBRTQ4QTlBMjkyN0I3AA==\",\"timestamp\":\"1768128798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:26+05:30"} [2026-01-11 16:23:27] [DEBUG] Ignoring event: delivered [2026-01-11 16:23:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MzNBRTQ4QTlBMjkyN0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MzNBRTQ4QTlBMjkyN0I3AA==\",\"timestamp\":\"1768128798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:26+05:30"} [2026-01-11 16:23:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4MzNBRTQ4QTlBMjkyN0I3AA== [2026-01-11 16:23:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDQjZBREJCRDcyRDlEREI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDQjZBREJCRDcyRDlEREI4AA==\",\"timestamp\":\"1768128803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:27+05:30"} [2026-01-11 16:23:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDQjZBREJCRDcyRDlEREI4AA== [2026-01-11 16:23:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:53:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5NjQwQkREMTFGNTU0QjgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5NjQwQkREMTFGNTU0QjgzAA==", "timestamp": "1768128808", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:23:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:23:30] [INFO] Sending instructions to 917202000200 [2026-01-11 16:23:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:23:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:23:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ebcf32a3e0749f3b47bb8e0ed4c047c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:23:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDQjZBREJCRDcyRDlEREI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDQjZBREJCRDcyRDlEREI4AA==\",\"timestamp\":\"1768128803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:33+05:30"} [2026-01-11 16:23:33] [DEBUG] Ignoring event: delivered [2026-01-11 16:23:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5NjQwQkREMTFGNTU0QjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5NjQwQkREMTFGNTU0QjgzAA==\",\"timestamp\":\"1768128808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:33+05:30"} [2026-01-11 16:23:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5NjQwQkREMTFGNTU0QjgzAA== [2026-01-11 16:23:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5NjQwQkREMTFGNTU0QjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5NjQwQkREMTFGNTU0QjgzAA==\",\"timestamp\":\"1768128808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:33+05:30"} [2026-01-11 16:23:34] [DEBUG] Ignoring event: delivered [2026-01-11 16:23:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:53:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5MTIyN0YwMzcyQjM2NEE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5MTIyN0YwMzcyQjM2NEE0AA==", "timestamp": "1768128814", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:23:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:23:35] [INFO] Sending instructions to 917202000200 [2026-01-11 16:23:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:23:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:23:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f9cb2c0b371430f8addd91a58cc9ad4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:23:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5MTIyN0YwMzcyQjM2NEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5MTIyN0YwMzcyQjM2NEE0AA==\",\"timestamp\":\"1768128814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:40+05:30"} [2026-01-11 16:23:41] [DEBUG] Ignoring event: delivered [2026-01-11 16:23:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:53:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQkYwNTJCMUQxMjc0OTRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQkYwNTJCMUQxMjc0OTRCAA==", "timestamp": "1768128820", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:23:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:23:41] [INFO] Sending instructions to 917202000200 [2026-01-11 16:23:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:23:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:23:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edd4de30162348ef942af3bc621b7d78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:23:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:53:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0MEVDQTA3MEYzRDM0RTQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0MEVDQTA3MEYzRDM0RTQwAA==", "timestamp": "1768128826", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:23:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:23:48] [INFO] Sending instructions to 917202000200 [2026-01-11 16:23:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:23:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:23:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b076903da7a24d169ffd19602a717784", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5MTIyN0YwMzcyQjM2NEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5MTIyN0YwMzcyQjM2NEE0AA==\",\"timestamp\":\"1768128814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:47+05:30"} [2026-01-11 16:23:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY5MTIyN0YwMzcyQjM2NEE0AA== [2026-01-11 16:23:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:53:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1NjU2N0Q4ODhERDE4OTZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1NjU2N0Q4ODhERDE4OTZGAA==", "timestamp": "1768128831", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:23:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:23:53] [INFO] Sending instructions to 917202000200 [2026-01-11 16:23:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:23:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:23:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65a38a2c07ac40d6ab632aa4096361b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:23:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQkYwNTJCMUQxMjc0OTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQkYwNTJCMUQxMjc0OTRCAA==\",\"timestamp\":\"1768128820\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:54+05:30"} [2026-01-11 16:23:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQkYwNTJCMUQxMjc0OTRCAA== [2026-01-11 16:23:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQkYwNTJCMUQxMjc0OTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQkYwNTJCMUQxMjc0OTRCAA==\",\"timestamp\":\"1768128820\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:54+05:30"} [2026-01-11 16:23:55] [DEBUG] Ignoring event: delivered [2026-01-11 16:23:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0MEVDQTA3MEYzRDM0RTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0MEVDQTA3MEYzRDM0RTQwAA==\",\"timestamp\":\"1768128826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:54+05:30"} [2026-01-11 16:23:55] [DEBUG] Ignoring event: delivered [2026-01-11 16:23:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1NjU2N0Q4ODhERDE4OTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1NjU2N0Q4ODhERDE4OTZGAA==\",\"timestamp\":\"1768128831\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:54+05:30"} [2026-01-11 16:23:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1NjU2N0Q4ODhERDE4OTZGAA== [2026-01-11 16:23:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0MEVDQTA3MEYzRDM0RTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0MEVDQTA3MEYzRDM0RTQwAA==\",\"timestamp\":\"1768128826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:23:54+05:30"} [2026-01-11 16:23:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0MEVDQTA3MEYzRDM0RTQwAA== [2026-01-11 16:23:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:53:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCMzI1MTNEOEE0QUUyMkVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCMzI1MTNEOEE0QUUyMkVBAA==", "timestamp": "1768128837", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:23:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:23:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:23:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:23:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:23:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a748a8910e8452dac33df88720827e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:24:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1NjU2N0Q4ODhERDE4OTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1NjU2N0Q4ODhERDE4OTZGAA==\",\"timestamp\":\"1768128831\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:24:02+05:30"} [2026-01-11 16:24:03] [DEBUG] Ignoring event: delivered [2026-01-11 16:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCMzI1MTNEOEE0QUUyMkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCMzI1MTNEOEE0QUUyMkVBAA==\",\"timestamp\":\"1768128837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:24:03+05:30"} [2026-01-11 16:24:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCMzI1MTNEOEE0QUUyMkVBAA== [2026-01-11 16:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:23:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCMzI1MTNEOEE0QUUyMkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJCMzI1MTNEOEE0QUUyMkVBAA==\",\"timestamp\":\"1768128837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:24:03+05:30"} [2026-01-11 16:24:04] [DEBUG] Ignoring event: delivered [2026-01-11 16:24:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:54:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0NTFENjVGNEZDQzk0RjJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0NTFENjVGNEZDQzk0RjJEAA==", "timestamp": "1768128873", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:24:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:24:34] [INFO] Sending instructions to 917202000200 [2026-01-11 16:24:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:24:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:24:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ca3d4c405864b36b0bf1e483cd8ebde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:24:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:54:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkY3QUY5RjRCODJBMkMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkY3QUY5RjRCODJBMkMzAA==", "timestamp": "1768128878", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:24:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:24:40] [INFO] Sending instructions to 917202000200 [2026-01-11 16:24:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:24:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:24:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ef632b94fee4353b3739db146873465", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:24:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0NTFENjVGNEZDQzk0RjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0NTFENjVGNEZDQzk0RjJEAA==\",\"timestamp\":\"1768128873\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:24:45+05:30"} [2026-01-11 16:24:45] [DEBUG] Ignoring event: delivered [2026-01-11 16:24:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0NTFENjVGNEZDQzk0RjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0NTFENjVGNEZDQzk0RjJEAA==\",\"timestamp\":\"1768128873\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:24:45+05:30"} [2026-01-11 16:24:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0NTFENjVGNEZDQzk0RjJEAA== [2026-01-11 16:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:24:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkY3QUY5RjRCODJBMkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkY3QUY5RjRCODJBMkMzAA==\",\"timestamp\":\"1768128878\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:24:45+05:30"} [2026-01-11 16:24:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkY3QUY5RjRCODJBMkMzAA== [2026-01-11 16:24:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:24:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkY3QUY5RjRCODJBMkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkY3QUY5RjRCODJBMkMzAA==\",\"timestamp\":\"1768128878\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:24:51+05:30"} [2026-01-11 16:24:51] [DEBUG] Ignoring event: delivered [2026-01-11 16:25:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:55:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5Q0RFMUU5MTVCMTZBQkRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5Q0RFMUU5MTVCMTZBQkRGAA==", "timestamp": "1768128915", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:25:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:25:16] [INFO] Sending instructions to 917202000200 [2026-01-11 16:25:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:25:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:25:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79639d2340b34e83b6142da2605c40b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:25:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:25:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5Q0RFMUU5MTVCMTZBQkRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5Q0RFMUU5MTVCMTZBQkRGAA==\",\"timestamp\":\"1768128915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:25:17+05:30"} [2026-01-11 16:25:17] [DEBUG] Ignoring event: delivered [2026-01-11 16:25:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:55:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExMEUzODRBMEZGMjNGRDExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExMEUzODRBMEZGMjNGRDExAA==", "timestamp": "1768128919", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:25:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:25:21] [INFO] Sending instructions to 917202000200 [2026-01-11 16:25:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:25:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:25:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "399a9c6cb649436f98ba199a94a74f84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:25:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:25:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5Q0RFMUU5MTVCMTZBQkRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5Q0RFMUU5MTVCMTZBQkRGAA==\",\"timestamp\":\"1768128915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:25:23+05:30"} [2026-01-11 16:25:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5Q0RFMUU5MTVCMTZBQkRGAA== [2026-01-11 16:25:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:25:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExMEUzODRBMEZGMjNGRDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExMEUzODRBMEZGMjNGRDExAA==\",\"timestamp\":\"1768128919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:25:23+05:30"} [2026-01-11 16:25:24] [DEBUG] Ignoring event: delivered [2026-01-11 16:25:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:55:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyN0I1QTM4RUY1MkY3RDI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyN0I1QTM4RUY1MkY3RDI2AA==", "timestamp": "1768128924", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:25:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:25:26] [INFO] Sending instructions to 917202000200 [2026-01-11 16:25:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:25:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:25:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1f2921c851445918666b7654cb31f7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:25:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:25:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyN0I1QTM4RUY1MkY3RDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyN0I1QTM4RUY1MkY3RDI2AA==\",\"timestamp\":\"1768128924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:25:30+05:30"} [2026-01-11 16:25:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyN0I1QTM4RUY1MkY3RDI2AA== [2026-01-11 16:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:25:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExMEUzODRBMEZGMjNGRDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExMEUzODRBMEZGMjNGRDExAA==\",\"timestamp\":\"1768128919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:25:30+05:30"} [2026-01-11 16:25:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExMEUzODRBMEZGMjNGRDExAA== [2026-01-11 16:25:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:55:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3NkQ2Q0Q1OTdBNjJEMTU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3NkQ2Q0Q1OTdBNjJEMTU0AA==", "timestamp": "1768128930", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:25:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:25:31] [INFO] Sending instructions to 917202000200 [2026-01-11 16:25:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:25:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:25:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82310fc42df0438e9dfd96ef31c63e1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:25:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:25:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3NkQ2Q0Q1OTdBNjJEMTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3NkQ2Q0Q1OTdBNjJEMTU0AA==\",\"timestamp\":\"1768128930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:25:32+05:30"} [2026-01-11 16:25:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3NkQ2Q0Q1OTdBNjJEMTU0AA== [2026-01-11 16:25:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:25:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3NkQ2Q0Q1OTdBNjJEMTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3NkQ2Q0Q1OTdBNjJEMTU0AA==\",\"timestamp\":\"1768128930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:25:32+05:30"} [2026-01-11 16:25:32] [DEBUG] Ignoring event: delivered [2026-01-11 16:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:25:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyN0I1QTM4RUY1MkY3RDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyN0I1QTM4RUY1MkY3RDI2AA==\",\"timestamp\":\"1768128924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:25:36+05:30"} [2026-01-11 16:25:37] [DEBUG] Ignoring event: delivered [2026-01-11 16:26:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:56:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyNjlCNTFDRjlBMURFMTQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyNjlCNTFDRjlBMURFMTQ0AA==", "timestamp": "1768128965", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:26:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:26:07] [INFO] Sending instructions to 917202000200 [2026-01-11 16:26:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:26:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:26:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25d8f8cfd547410bbb977a75995b448b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:26:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyNjlCNTFDRjlBMURFMTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyNjlCNTFDRjlBMURFMTQ0AA==\",\"timestamp\":\"1768128965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:26:09+05:30"} [2026-01-11 16:26:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:26:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:56:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4QUU0RDFDMTIwM0U2QjJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4QUU0RDFDMTIwM0U2QjJFAA==", "timestamp": "1768128971", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:26:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:26:12] [INFO] Sending instructions to 917202000200 [2026-01-11 16:26:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:26:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:26:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "736bb2b90ccf4302a35bb27e4b46276b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:26:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyNjlCNTFDRjlBMURFMTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyNjlCNTFDRjlBMURFMTQ0AA==\",\"timestamp\":\"1768128965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:26:15+05:30"} [2026-01-11 16:26:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyNjlCNTFDRjlBMURFMTQ0AA== [2026-01-11 16:26:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4QUU0RDFDMTIwM0U2QjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4QUU0RDFDMTIwM0U2QjJFAA==\",\"timestamp\":\"1768128971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:26:15+05:30"} [2026-01-11 16:26:16] [DEBUG] Ignoring event: delivered [2026-01-11 16:26:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:56:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NUU1NEM1Mjk3QjZGMDZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NUU1NEM1Mjk3QjZGMDZGAA==", "timestamp": "1768128976", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:26:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:26:17] [INFO] Sending instructions to 917202000200 [2026-01-11 16:26:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:26:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:26:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a6c7dab41ec40b4894cf9f8cb42580b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:26:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NUU1NEM1Mjk3QjZGMDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NUU1NEM1Mjk3QjZGMDZGAA==\",\"timestamp\":\"1768128976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:26:18+05:30"} [2026-01-11 16:26:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NUU1NEM1Mjk3QjZGMDZGAA== [2026-01-11 16:26:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:56:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QjUwRUI0MEQ3NTRERTMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QjUwRUI0MEQ3NTRERTMwAA==", "timestamp": "1768128981", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:26:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:26:23] [INFO] Sending instructions to 917202000200 [2026-01-11 16:26:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:26:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:26:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4QUU0RDFDMTIwM0U2QjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4QUU0RDFDMTIwM0U2QjJFAA==\",\"timestamp\":\"1768128971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:26:22+05:30"} [2026-01-11 16:26:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM4QUU0RDFDMTIwM0U2QjJFAA== [2026-01-11 16:26:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b64da3caf4d461c9c0bfc345f660679", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:26:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NUU1NEM1Mjk3QjZGMDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc1NUU1NEM1Mjk3QjZGMDZGAA==\",\"timestamp\":\"1768128976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:26:24+05:30"} [2026-01-11 16:26:24] [DEBUG] Ignoring event: delivered [2026-01-11 16:26:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QjUwRUI0MEQ3NTRERTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QjUwRUI0MEQ3NTRERTMwAA==\",\"timestamp\":\"1768128981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:26:28+05:30"} [2026-01-11 16:26:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QjUwRUI0MEQ3NTRERTMwAA== [2026-01-11 16:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QjUwRUI0MEQ3NTRERTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QjUwRUI0MEQ3NTRERTMwAA==\",\"timestamp\":\"1768128981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:26:29+05:30"} [2026-01-11 16:26:30] [DEBUG] Ignoring event: delivered [2026-01-11 16:26:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:56:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3NTA5QkY5NzMyMDcxNDhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3NTA5QkY5NzMyMDcxNDhEAA==", "timestamp": "1768129017", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:26:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:26:59] [INFO] Sending instructions to 917202000200 [2026-01-11 16:26:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:26:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:26:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5491df3df9c4b7eb42298c64d824490", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:27:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3NTA5QkY5NzMyMDcxNDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3NTA5QkY5NzMyMDcxNDhEAA==\",\"timestamp\":\"1768129017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:01+05:30"} [2026-01-11 16:27:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3NTA5QkY5NzMyMDcxNDhEAA== [2026-01-11 16:27:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:26:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3NTA5QkY5NzMyMDcxNDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3NTA5QkY5NzMyMDcxNDhEAA==\",\"timestamp\":\"1768129017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:01+05:30"} [2026-01-11 16:27:02] [DEBUG] Ignoring event: delivered [2026-01-11 16:27:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:57:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwNUQwNDExNkUzMkExN0VEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwNUQwNDExNkUzMkExN0VEAA==", "timestamp": "1768129022", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:27:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:27:04] [INFO] Sending instructions to 917202000200 [2026-01-11 16:27:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:27:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:27:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7de5d380149c495f93d325c09d9cb6d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:27:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwNUQwNDExNkUzMkExN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwNUQwNDExNkUzMkExN0VEAA==\",\"timestamp\":\"1768129022\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:07+05:30"} [2026-01-11 16:27:08] [DEBUG] Ignoring event: delivered [2026-01-11 16:27:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwNUQwNDExNkUzMkExN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwNUQwNDExNkUzMkExN0VEAA==\",\"timestamp\":\"1768129022\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:07+05:30"} [2026-01-11 16:27:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwNUQwNDExNkUzMkExN0VEAA== [2026-01-11 16:27:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:57:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0I3MkJFQ0RCM0QyMUQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0I3MkJFQ0RCM0QyMUQ1AA==", "timestamp": "1768129027", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:27:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:27:09] [INFO] Sending instructions to 917202000200 [2026-01-11 16:27:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:27:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:27:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4d75b3fff4341d9a15a10244cca0cdd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:27:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0I3MkJFQ0RCM0QyMUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0I3MkJFQ0RCM0QyMUQ1AA==\",\"timestamp\":\"1768129027\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:13+05:30"} [2026-01-11 16:27:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0I3MkJFQ0RCM0QyMUQ1AA== [2026-01-11 16:27:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0I3MkJFQ0RCM0QyMUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1M0I3MkJFQ0RCM0QyMUQ1AA==\",\"timestamp\":\"1768129027\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:13+05:30"} [2026-01-11 16:27:14] [DEBUG] Ignoring event: delivered [2026-01-11 16:27:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:57:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMEIxNzk4Q0UzOEFBN0RDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMEIxNzk4Q0UzOEFBN0RDAA==", "timestamp": "1768129063", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:27:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:27:45] [INFO] Sending instructions to 917202000200 [2026-01-11 16:27:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:27:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:27:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19f982bd136b4486880423171c6b3b63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:27:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMEIxNzk4Q0UzOEFBN0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMEIxNzk4Q0UzOEFBN0RDAA==\",\"timestamp\":\"1768129063\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:46+05:30"} [2026-01-11 16:27:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMEIxNzk4Q0UzOEFBN0RDAA== [2026-01-11 16:27:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:57:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTExMERBRTRBMUQ3MjQwNDNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTExMERBRTRBMUQ3MjQwNDNCAA==", "timestamp": "1768129068", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:27:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:27:50] [INFO] Sending instructions to 917202000200 [2026-01-11 16:27:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:27:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:27:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd3339e6df594189b77b4a93abedd97f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:27:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMEIxNzk4Q0UzOEFBN0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBMEIxNzk4Q0UzOEFBN0RDAA==\",\"timestamp\":\"1768129063\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:52+05:30"} [2026-01-11 16:27:53] [DEBUG] Ignoring event: delivered [2026-01-11 16:27:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTExMERBRTRBMUQ3MjQwNDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTExMERBRTRBMUQ3MjQwNDNCAA==\",\"timestamp\":\"1768129068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:52+05:30"} [2026-01-11 16:27:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTExMERBRTRBMUQ3MjQwNDNCAA== [2026-01-11 16:27:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:57:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4NjJCQjdFNzEyRTRFMEEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4NjJCQjdFNzEyRTRFMEEyAA==", "timestamp": "1768129073", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:27:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:27:55] [INFO] Sending instructions to 917202000200 [2026-01-11 16:27:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:27:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:27:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4bc08fc7896e4d259f062ca2668f2b37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:27:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTExMERBRTRBMUQ3MjQwNDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTExMERBRTRBMUQ3MjQwNDNCAA==\",\"timestamp\":\"1768129068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:58+05:30"} [2026-01-11 16:27:59] [DEBUG] Ignoring event: delivered [2026-01-11 16:27:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4NjJCQjdFNzEyRTRFMEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4NjJCQjdFNzEyRTRFMEEyAA==\",\"timestamp\":\"1768129073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:59+05:30"} [2026-01-11 16:27:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4NjJCQjdFNzEyRTRFMEEyAA== [2026-01-11 16:27:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:27:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4NjJCQjdFNzEyRTRFMEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4NjJCQjdFNzEyRTRFMEEyAA==\",\"timestamp\":\"1768129073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:27:58+05:30"} [2026-01-11 16:27:59] [DEBUG] Ignoring event: delivered [2026-01-11 16:28:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:58:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCOTkwMTVFODU4Mzc4MjQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCOTkwMTVFODU4Mzc4MjQxAA==", "timestamp": "1768129079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:28:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:28:00] [INFO] Sending instructions to 917202000200 [2026-01-11 16:28:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:28:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:28:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0162b53e7590459a8fcdd83e789447d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCOTkwMTVFODU4Mzc4MjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCOTkwMTVFODU4Mzc4MjQxAA==\",\"timestamp\":\"1768129079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:28:04+05:30"} [2026-01-11 16:28:06] [DEBUG] Ignoring event: delivered [2026-01-11 16:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCOTkwMTVFODU4Mzc4MjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCOTkwMTVFODU4Mzc4MjQxAA==\",\"timestamp\":\"1768129079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:28:05+05:30"} [2026-01-11 16:28:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:58:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0MjgwQTBBOTE2NUQ5NzNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0MjgwQTBBOTE2NUQ5NzNGAA==", "timestamp": "1768129084", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:28:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:28:06] [INFO] Sending instructions to 917202000200 [2026-01-11 16:28:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:28:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:28:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCOTkwMTVFODU4Mzc4MjQxAA== [2026-01-11 16:28:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24c67300941d4ba18102bfa9d5ab3607", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:28:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:58:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzY5RUJDRDYzQjg3NTRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzY5RUJDRDYzQjg3NTRBAA==", "timestamp": "1768129089", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:28:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:28:11] [INFO] Sending instructions to 917202000200 [2026-01-11 16:28:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:28:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:28:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfa5409285734cba822f5bcfeb0d46ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzY5RUJDRDYzQjg3NTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzY5RUJDRDYzQjg3NTRBAA==\",\"timestamp\":\"1768129089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:28:11+05:30"} [2026-01-11 16:28:11] [DEBUG] Ignoring event: delivered [2026-01-11 16:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0MjgwQTBBOTE2NUQ5NzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0MjgwQTBBOTE2NUQ5NzNGAA==\",\"timestamp\":\"1768129084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:28:11+05:30"} [2026-01-11 16:28:11] [DEBUG] Ignoring event: delivered [2026-01-11 16:28:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzY5RUJDRDYzQjg3NTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzY5RUJDRDYzQjg3NTRBAA==\",\"timestamp\":\"1768129089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:28:11+05:30"} [2026-01-11 16:28:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE3NzY5RUJDRDYzQjg3NTRBAA== [2026-01-11 16:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0MjgwQTBBOTE2NUQ5NzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0MjgwQTBBOTE2NUQ5NzNGAA==\",\"timestamp\":\"1768129084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:28:17+05:30"} [2026-01-11 16:28:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0MjgwQTBBOTE2NUQ5NzNGAA== [2026-01-11 16:28:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:58:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjMxQ0NFQzQ0MzdCODYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjMxQ0NFQzQ0MzdCODYyAA==", "timestamp": "1768129125", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:28:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:28:47] [INFO] Sending instructions to 917202000200 [2026-01-11 16:28:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:28:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:28:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31fa06999d9e41348499b2f4bcc4e1b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:28:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjMxQ0NFQzQ0MzdCODYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjMxQ0NFQzQ0MzdCODYyAA==\",\"timestamp\":\"1768129125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:28:49+05:30"} [2026-01-11 16:28:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjMxQ0NFQzQ0MzdCODYyAA== [2026-01-11 16:28:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjMxQ0NFQzQ0MzdCODYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5QjMxQ0NFQzQ0MzdCODYyAA==\",\"timestamp\":\"1768129125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:28:49+05:30"} [2026-01-11 16:28:50] [DEBUG] Ignoring event: delivered [2026-01-11 16:28:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:58:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OUFENEI4NTlFMDI2QTU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OUFENEI4NTlFMDI2QTU3AA==", "timestamp": "1768129131", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:28:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:28:52] [INFO] Sending instructions to 917202000200 [2026-01-11 16:28:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:28:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:28:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8bdc0e3f22c481497d469e83fd93d9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:28:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OUFENEI4NTlFMDI2QTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OUFENEI4NTlFMDI2QTU3AA==\",\"timestamp\":\"1768129131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:28:55+05:30"} [2026-01-11 16:28:55] [DEBUG] Ignoring event: delivered [2026-01-11 16:28:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:58:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUYwQUMzMzYzNjExOUNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUYwQUMzMzYzNjExOUNEAA==", "timestamp": "1768129136", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:28:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:28:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:28:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:28:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:28:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28be4878fc75401fa397314574bb925c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OUFENEI4NTlFMDI2QTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OUFENEI4NTlFMDI2QTU3AA==\",\"timestamp\":\"1768129131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:03+05:30"} [2026-01-11 16:29:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OUFENEI4NTlFMDI2QTU3AA== [2026-01-11 16:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUYwQUMzMzYzNjExOUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUYwQUMzMzYzNjExOUNEAA==\",\"timestamp\":\"1768129136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:03+05:30"} [2026-01-11 16:29:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUYwQUMzMzYzNjExOUNEAA== [2026-01-11 16:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUYwQUMzMzYzNjExOUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUYwQUMzMzYzNjExOUNEAA==\",\"timestamp\":\"1768129136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:03+05:30"} [2026-01-11 16:29:04] [DEBUG] Ignoring event: delivered [2026-01-11 16:29:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:59:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5NUFFNjIwN0NBRDFFODg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5NUFFNjIwN0NBRDFFODg3AA==", "timestamp": "1768129172", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:29:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:29:34] [INFO] Sending instructions to 917202000200 [2026-01-11 16:29:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:29:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:29:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f86fcf09fa44390b77c8a56b65a8cb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:29:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:29:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5NUFFNjIwN0NBRDFFODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5NUFFNjIwN0NBRDFFODg3AA==\",\"timestamp\":\"1768129172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:36+05:30"} [2026-01-11 16:29:36] [DEBUG] Ignoring event: delivered [2026-01-11 16:29:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:29:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5NUFFNjIwN0NBRDFFODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5NUFFNjIwN0NBRDFFODg3AA==\",\"timestamp\":\"1768129172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:36+05:30"} [2026-01-11 16:29:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5NUFFNjIwN0NBRDFFODg3AA== [2026-01-11 16:29:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:59:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3QTM4MDk2MUQ5MTE3MjcwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3QTM4MDk2MUQ5MTE3MjcwAA==", "timestamp": "1768129177", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:29:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:29:39] [INFO] Sending instructions to 917202000200 [2026-01-11 16:29:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:29:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:29:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "087bd0569e29436da0f775d248128d2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:29:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3QTM4MDk2MUQ5MTE3MjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3QTM4MDk2MUQ5MTE3MjcwAA==\",\"timestamp\":\"1768129177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:40+05:30"} [2026-01-11 16:29:41] [DEBUG] Ignoring event: delivered [2026-01-11 16:29:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:29:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3QTM4MDk2MUQ5MTE3MjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3QTM4MDk2MUQ5MTE3MjcwAA==\",\"timestamp\":\"1768129177\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:43+05:30"} [2026-01-11 16:29:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE3QTM4MDk2MUQ5MTE3MjcwAA== [2026-01-11 16:29:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:59:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxNkY5RjkyMUUxMUUzNDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxNkY5RjkyMUUxMUUzNDhBAA==", "timestamp": "1768129183", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:29:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:29:45] [INFO] Sending instructions to 917202000200 [2026-01-11 16:29:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:29:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:29:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3595721a15bb423db14bdc72d040f54f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:29:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxNkY5RjkyMUUxMUUzNDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxNkY5RjkyMUUxMUUzNDhBAA==\",\"timestamp\":\"1768129183\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:49+05:30"} [2026-01-11 16:29:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxNkY5RjkyMUUxMUUzNDhBAA== [2026-01-11 16:29:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxNkY5RjkyMUUxMUUzNDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAxNkY5RjkyMUUxMUUzNDhBAA==\",\"timestamp\":\"1768129183\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:49+05:30"} [2026-01-11 16:29:50] [DEBUG] Ignoring event: delivered [2026-01-11 16:29:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 10:59:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBEM0VFNTFENjQ4NTk3RTAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBEM0VFNTFENjQ4NTk3RTAwAA==", "timestamp": "1768129188", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:29:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:29:50] [INFO] Sending instructions to 917202000200 [2026-01-11 16:29:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:29:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:29:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a7b07fbb350419d874ebe97560c198c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:29:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBEM0VFNTFENjQ4NTk3RTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBEM0VFNTFENjQ4NTk3RTAwAA==\",\"timestamp\":\"1768129188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:29:55+05:30"} [2026-01-11 16:29:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBEM0VFNTFENjQ4NTk3RTAwAA== [2026-01-11 16:30:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBEM0VFNTFENjQ4NTk3RTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBEM0VFNTFENjQ4NTk3RTAwAA==\",\"timestamp\":\"1768129188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:30:02+05:30"} [2026-01-11 16:30:03] [DEBUG] Ignoring event: delivered [2026-01-11 16:30:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:00:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NzBCQjc4QzJDQjU5MEVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NzBCQjc4QzJDQjU5MEVEAA==", "timestamp": "1768129224", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:30:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:30:26] [INFO] Sending instructions to 917202000200 [2026-01-11 16:30:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:30:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:30:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "528d006ef8ee49bc9fc92ca52d0d2e36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:30:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:30:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NzBCQjc4QzJDQjU5MEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NzBCQjc4QzJDQjU5MEVEAA==\",\"timestamp\":\"1768129224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:30:28+05:30"} [2026-01-11 16:30:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NzBCQjc4QzJDQjU5MEVEAA== [2026-01-11 16:30:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:30:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NzBCQjc4QzJDQjU5MEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NzBCQjc4QzJDQjU5MEVEAA==\",\"timestamp\":\"1768129224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:30:30+05:30"} [2026-01-11 16:30:31] [DEBUG] Ignoring event: delivered [2026-01-11 16:30:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:00:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCOENCMDVFM0M5QkIyNjY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCOENCMDVFM0M5QkIyNjY5AA==", "timestamp": "1768129231", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:30:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:30:33] [INFO] Sending instructions to 917202000200 [2026-01-11 16:30:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:30:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:30:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36625100e1d4487fab17b9ef502c356e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:30:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:30:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCOENCMDVFM0M5QkIyNjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCOENCMDVFM0M5QkIyNjY5AA==\",\"timestamp\":\"1768129231\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:30:35+05:30"} [2026-01-11 16:30:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCOENCMDVFM0M5QkIyNjY5AA== [2026-01-11 16:30:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:30:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCOENCMDVFM0M5QkIyNjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCOENCMDVFM0M5QkIyNjY5AA==\",\"timestamp\":\"1768129231\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:30:35+05:30"} [2026-01-11 16:30:36] [DEBUG] Ignoring event: delivered [2026-01-11 16:30:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:00:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMEI3NTg1NDJGQzE0QkM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMEI3NTg1NDJGQzE0QkM3AA==", "timestamp": "1768129239", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:30:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:30:40] [INFO] Sending instructions to 917202000200 [2026-01-11 16:30:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:30:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:30:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3ca441b64f4490795b9ee71c0d70af4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:30:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMEI3NTg1NDJGQzE0QkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMEI3NTg1NDJGQzE0QkM3AA==\",\"timestamp\":\"1768129239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:30:43+05:30"} [2026-01-11 16:30:44] [DEBUG] Ignoring event: delivered [2026-01-11 16:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMEI3NTg1NDJGQzE0QkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMEI3NTg1NDJGQzE0QkM3AA==\",\"timestamp\":\"1768129239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:30:48+05:30"} [2026-01-11 16:30:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMEI3NTg1NDJGQzE0QkM3AA== [2026-01-11 16:31:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:01:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTM1RUI4MzQ2NkNGOEQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTM1RUI4MzQ2NkNGOEQ1AA==", "timestamp": "1768129275", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:31:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:31:17] [INFO] Sending instructions to 917202000200 [2026-01-11 16:31:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:31:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:31:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebd52c9b8029492a86e8c9e5b892b85d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:31:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:31:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTM1RUI4MzQ2NkNGOEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTM1RUI4MzQ2NkNGOEQ1AA==\",\"timestamp\":\"1768129275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:31:18+05:30"} [2026-01-11 16:31:18] [DEBUG] Ignoring event: delivered [2026-01-11 16:31:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:31:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTM1RUI4MzQ2NkNGOEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTM1RUI4MzQ2NkNGOEQ1AA==\",\"timestamp\":\"1768129275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:31:21+05:30"} [2026-01-11 16:31:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTREQTM1RUI4MzQ2NkNGOEQ1AA== [2026-01-11 16:31:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:01:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjM1MDNEM0YxRTJCRjcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjM1MDNEM0YxRTJCRjcwAA==", "timestamp": "1768129281", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:31:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:31:23] [INFO] Sending instructions to 917202000200 [2026-01-11 16:31:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:31:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:31:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60ae7b198eab4419830bccfe335450dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:31:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjM1MDNEM0YxRTJCRjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjM1MDNEM0YxRTJCRjcwAA==\",\"timestamp\":\"1768129281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:31:23+05:30"} [2026-01-11 16:31:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjM1MDNEM0YxRTJCRjcwAA== [2026-01-11 16:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjM1MDNEM0YxRTJCRjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzQjM1MDNEM0YxRTJCRjcwAA==\",\"timestamp\":\"1768129281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:31:25+05:30"} [2026-01-11 16:31:26] [DEBUG] Ignoring event: delivered [2026-01-11 16:31:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:01:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwQUM1QjkzRUQ3NTY3RTZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwQUM1QjkzRUQ3NTY3RTZGAA==", "timestamp": "1768129286", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:31:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:31:28] [INFO] Sending instructions to 917202000200 [2026-01-11 16:31:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:31:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:31:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbf263797e504b8b80de4c28728b9f6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:31:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwQUM1QjkzRUQ3NTY3RTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwQUM1QjkzRUQ3NTY3RTZGAA==\",\"timestamp\":\"1768129286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:31:30+05:30"} [2026-01-11 16:31:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwQUM1QjkzRUQ3NTY3RTZGAA== [2026-01-11 16:31:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwQUM1QjkzRUQ3NTY3RTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwQUM1QjkzRUQ3NTY3RTZGAA==\",\"timestamp\":\"1768129286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:31:35+05:30"} [2026-01-11 16:31:35] [DEBUG] Ignoring event: delivered [2026-01-11 16:32:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:02:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RUVEMkJDMTFEQkUzODZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RUVEMkJDMTFEQkUzODZFAA==", "timestamp": "1768129322", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:32:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:32:04] [INFO] Sending instructions to 917202000200 [2026-01-11 16:32:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:32:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:32:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04287d3524204f4aa98ce6b900ae5130", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:32:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RUVEMkJDMTFEQkUzODZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RUVEMkJDMTFEQkUzODZFAA==\",\"timestamp\":\"1768129322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:06+05:30"} [2026-01-11 16:32:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RUVEMkJDMTFEQkUzODZFAA== [2026-01-11 16:32:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:02:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MUM1N0M3OTk4MkNFRUM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MUM1N0M3OTk4MkNFRUM2AA==", "timestamp": "1768129328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:32:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:32:10] [INFO] Sending instructions to 917202000200 [2026-01-11 16:32:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:32:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:32:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b94b61376294369a7c525cbdcea4334", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:32:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RUVEMkJDMTFEQkUzODZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RUVEMkJDMTFEQkUzODZFAA==\",\"timestamp\":\"1768129322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:12+05:30"} [2026-01-11 16:32:13] [DEBUG] Ignoring event: delivered [2026-01-11 16:32:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MUM1N0M3OTk4MkNFRUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MUM1N0M3OTk4MkNFRUM2AA==\",\"timestamp\":\"1768129328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:12+05:30"} [2026-01-11 16:32:13] [DEBUG] Ignoring event: delivered [2026-01-11 16:32:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MUM1N0M3OTk4MkNFRUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MUM1N0M3OTk4MkNFRUM2AA==\",\"timestamp\":\"1768129328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:12+05:30"} [2026-01-11 16:32:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MUM1N0M3OTk4MkNFRUM2AA== [2026-01-11 16:32:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:02:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MUE4MkQyQTRGQTkyRDNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MUE4MkQyQTRGQTkyRDNCAA==", "timestamp": "1768129333", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:32:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:32:15] [INFO] Sending instructions to 917202000200 [2026-01-11 16:32:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:32:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:32:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ec1010229e041108f77932535a01851", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MUE4MkQyQTRGQTkyRDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MUE4MkQyQTRGQTkyRDNCAA==\",\"timestamp\":\"1768129333\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:19+05:30"} [2026-01-11 16:32:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MUE4MkQyQTRGQTkyRDNCAA== [2026-01-11 16:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MUE4MkQyQTRGQTkyRDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MUE4MkQyQTRGQTkyRDNCAA==\",\"timestamp\":\"1768129333\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:19+05:30"} [2026-01-11 16:32:20] [DEBUG] Ignoring event: delivered [2026-01-11 16:32:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:02:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCODJBRUU2NjY3NUZDOUNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCODJBRUU2NjY3NUZDOUNEAA==", "timestamp": "1768129340", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:32:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:32:22] [INFO] Sending instructions to 917202000200 [2026-01-11 16:32:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:32:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:32:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42eaeabba12846e0ad9766f0707b5fd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:32:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCODJBRUU2NjY3NUZDOUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCODJBRUU2NjY3NUZDOUNEAA==\",\"timestamp\":\"1768129340\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:26+05:30"} [2026-01-11 16:32:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCODJBRUU2NjY3NUZDOUNEAA== [2026-01-11 16:32:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCODJBRUU2NjY3NUZDOUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNCODJBRUU2NjY3NUZDOUNEAA==\",\"timestamp\":\"1768129340\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:32+05:30"} [2026-01-11 16:32:33] [DEBUG] Ignoring event: delivered [2026-01-11 16:32:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:02:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NDdBNTg3NjM1RTQ1Q0E0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NDdBNTg3NjM1RTQ1Q0E0AA==", "timestamp": "1768129376", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:32:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:32:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:32:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:32:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:32:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d6051946f04463fb73d2916e08d047e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:32:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NDdBNTg3NjM1RTQ1Q0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NDdBNTg3NjM1RTQ1Q0E0AA==\",\"timestamp\":\"1768129376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:58+05:30"} [2026-01-11 16:32:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NDdBNTg3NjM1RTQ1Q0E0AA== [2026-01-11 16:32:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:32:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NDdBNTg3NjM1RTQ1Q0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU0NDdBNTg3NjM1RTQ1Q0E0AA==\",\"timestamp\":\"1768129376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:32:58+05:30"} [2026-01-11 16:32:59] [DEBUG] Ignoring event: delivered [2026-01-11 16:33:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:03:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNTk5NzI1MUJDNTkzNDlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNTk5NzI1MUJDNTkzNDlBAA==", "timestamp": "1768129382", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:33:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:33:04] [INFO] Sending instructions to 917202000200 [2026-01-11 16:33:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:33:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:33:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d610065f91fd4bd889153a87c46cb365", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:33:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNTk5NzI1MUJDNTkzNDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNTk5NzI1MUJDNTkzNDlBAA==\",\"timestamp\":\"1768129382\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:33:05+05:30"} [2026-01-11 16:33:05] [DEBUG] Ignoring event: delivered [2026-01-11 16:33:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:03:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2OUI2MDNDMTg2MjVFMzIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2OUI2MDNDMTg2MjVFMzIxAA==", "timestamp": "1768129388", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:33:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:33:09] [INFO] Sending instructions to 917202000200 [2026-01-11 16:33:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:33:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:33:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ceec4f6d1b894cb28d58d3ea8489f267", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:33:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2OUI2MDNDMTg2MjVFMzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2OUI2MDNDMTg2MjVFMzIxAA==\",\"timestamp\":\"1768129388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:33:11+05:30"} [2026-01-11 16:33:12] [DEBUG] Ignoring event: delivered [2026-01-11 16:33:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2OUI2MDNDMTg2MjVFMzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2OUI2MDNDMTg2MjVFMzIxAA==\",\"timestamp\":\"1768129388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:33:11+05:30"} [2026-01-11 16:33:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU2OUI2MDNDMTg2MjVFMzIxAA== [2026-01-11 16:33:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNTk5NzI1MUJDNTkzNDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNTk5NzI1MUJDNTkzNDlBAA==\",\"timestamp\":\"1768129382\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:33:11+05:30"} [2026-01-11 16:33:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzNTk5NzI1MUJDNTkzNDlBAA== [2026-01-11 16:33:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:03:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2QTFFRjUxRTU0MkU1REM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2QTFFRjUxRTU0MkU1REM5AA==", "timestamp": "1768129393", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:33:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:33:15] [INFO] Sending instructions to 917202000200 [2026-01-11 16:33:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:33:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:33:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7f998bbc80d4b8486255a3661bdf06b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:33:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2QTFFRjUxRTU0MkU1REM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2QTFFRjUxRTU0MkU1REM5AA==\",\"timestamp\":\"1768129393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:33:17+05:30"} [2026-01-11 16:33:18] [DEBUG] Ignoring event: delivered [2026-01-11 16:33:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2QTFFRjUxRTU0MkU1REM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2QTFFRjUxRTU0MkU1REM5AA==\",\"timestamp\":\"1768129393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:33:25+05:30"} [2026-01-11 16:33:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2QTFFRjUxRTU0MkU1REM5AA== [2026-01-11 16:33:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:03:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMwQzlCMjlDMEYwQUI3Q0EzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMwQzlCMjlDMEYwQUI3Q0EzAA==", "timestamp": "1768129429", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:33:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:33:51] [INFO] Sending instructions to 917202000200 [2026-01-11 16:33:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:33:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:33:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7323658e757f4d9f85614f6464104612", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:33:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMwQzlCMjlDMEYwQUI3Q0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMwQzlCMjlDMEYwQUI3Q0EzAA==\",\"timestamp\":\"1768129429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:33:51+05:30"} [2026-01-11 16:33:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMwQzlCMjlDMEYwQUI3Q0EzAA== [2026-01-11 16:33:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMwQzlCMjlDMEYwQUI3Q0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMwQzlCMjlDMEYwQUI3Q0EzAA==\",\"timestamp\":\"1768129429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:33:52+05:30"} [2026-01-11 16:33:53] [DEBUG] Ignoring event: delivered [2026-01-11 16:33:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:03:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBMTlGM0NCQUIyN0VBQUEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBMTlGM0NCQUIyN0VBQUEyAA==", "timestamp": "1768129434", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:33:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:33:56] [INFO] Sending instructions to 917202000200 [2026-01-11 16:33:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:33:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:33:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cba680f443945f98559805cfceae024", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBMTlGM0NCQUIyN0VBQUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBMTlGM0NCQUIyN0VBQUEyAA==\",\"timestamp\":\"1768129434\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:33:58+05:30"} [2026-01-11 16:33:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBMTlGM0NCQUIyN0VBQUEyAA== [2026-01-11 16:34:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:04:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwMTBFNTNCOEU5Rjg2RTEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwMTBFNTNCOEU5Rjg2RTEzAA==", "timestamp": "1768129440", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:34:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:34:01] [INFO] Sending instructions to 917202000200 [2026-01-11 16:34:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:34:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:34:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "969149a2fc0448979ea4333225e23b4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwMTBFNTNCOEU5Rjg2RTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwMTBFNTNCOEU5Rjg2RTEzAA==\",\"timestamp\":\"1768129440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:34:04+05:30"} [2026-01-11 16:34:04] [DEBUG] Ignoring event: delivered [2026-01-11 16:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBMTlGM0NCQUIyN0VBQUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBMTlGM0NCQUIyN0VBQUEyAA==\",\"timestamp\":\"1768129434\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:34:03+05:30"} [2026-01-11 16:34:04] [DEBUG] Ignoring event: delivered [2026-01-11 16:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwMTBFNTNCOEU5Rjg2RTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwMTBFNTNCOEU5Rjg2RTEzAA==\",\"timestamp\":\"1768129440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:34:04+05:30"} [2026-01-11 16:34:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwMTBFNTNCOEU5Rjg2RTEzAA== [2026-01-11 16:34:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:04:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0QkY0MzYxQjAxODIzMDE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0QkY0MzYxQjAxODIzMDE4AA==", "timestamp": "1768129445", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:34:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:34:09] [INFO] Sending instructions to 917202000200 [2026-01-11 16:34:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:34:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:34:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a709edb5b7204649ac2b088bfedf4df8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0QkY0MzYxQjAxODIzMDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0QkY0MzYxQjAxODIzMDE4AA==\",\"timestamp\":\"1768129445\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:34:10+05:30"} [2026-01-11 16:34:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0QkY0MzYxQjAxODIzMDE4AA== [2026-01-11 16:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0QkY0MzYxQjAxODIzMDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0QkY0MzYxQjAxODIzMDE4AA==\",\"timestamp\":\"1768129445\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:34:11+05:30"} [2026-01-11 16:34:11] [DEBUG] Ignoring event: delivered [2026-01-11 16:34:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:04:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNDRTcxMDUyNUFFMTg0MTE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNDRTcxMDUyNUFFMTg0MTE4AA==", "timestamp": "1768129484", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:34:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:34:45] [INFO] Sending instructions to 917202000200 [2026-01-11 16:34:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:34:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:34:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be70104e4d504870867358135b5da3b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:34:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:34:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNDRTcxMDUyNUFFMTg0MTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNDRTcxMDUyNUFFMTg0MTE4AA==\",\"timestamp\":\"1768129484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:34:47+05:30"} [2026-01-11 16:34:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNDRTcxMDUyNUFFMTg0MTE4AA== [2026-01-11 16:34:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:34:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNDRTcxMDUyNUFFMTg0MTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNDRTcxMDUyNUFFMTg0MTE4AA==\",\"timestamp\":\"1768129484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:34:49+05:30"} [2026-01-11 16:34:49] [DEBUG] Ignoring event: delivered [2026-01-11 16:34:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:04:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwQjRDMUE3MjkwQUE0QTk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwQjRDMUE3MjkwQUE0QTk5AA==", "timestamp": "1768129489", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:34:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:34:54] [INFO] Sending instructions to 917202000200 [2026-01-11 16:34:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:34:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:34:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d03e769e2964aa69fd3e7510d41b40b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:34:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwQjRDMUE3MjkwQUE0QTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwQjRDMUE3MjkwQUE0QTk5AA==\",\"timestamp\":\"1768129489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:34:54+05:30"} [2026-01-11 16:34:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwQjRDMUE3MjkwQUE0QTk5AA== [2026-01-11 16:34:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwQjRDMUE3MjkwQUE0QTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYwQjRDMUE3MjkwQUE0QTk5AA==\",\"timestamp\":\"1768129489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:34:54+05:30"} [2026-01-11 16:34:54] [DEBUG] Ignoring event: delivered [2026-01-11 16:35:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:05:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJCQkE1Rjg3MzdBRkUyRURGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJCQkE1Rjg3MzdBRkUyRURGAA==", "timestamp": "1768129497", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:35:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:35:00] [INFO] Sending instructions to 917202000200 [2026-01-11 16:35:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:35:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:35:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb315c541b4942ddb0cb91883c5ea56d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:35:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJCQkE1Rjg3MzdBRkUyRURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJCQkE1Rjg3MzdBRkUyRURGAA==\",\"timestamp\":\"1768129497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:01+05:30"} [2026-01-11 16:35:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJCQkE1Rjg3MzdBRkUyRURGAA== [2026-01-11 16:35:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJCQkE1Rjg3MzdBRkUyRURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJCQkE1Rjg3MzdBRkUyRURGAA==\",\"timestamp\":\"1768129497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:01+05:30"} [2026-01-11 16:35:02] [DEBUG] Ignoring event: delivered [2026-01-11 16:35:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:05:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2NkMwNzYwMjQwQzc0Mjc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2NkMwNzYwMjQwQzc0Mjc4AA==", "timestamp": "1768129503", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:35:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:35:05] [INFO] Sending instructions to 917202000200 [2026-01-11 16:35:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:35:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:35:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4accd1937854c7e8fe855f464ef9fcf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:35:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2NkMwNzYwMjQwQzc0Mjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2NkMwNzYwMjQwQzc0Mjc4AA==\",\"timestamp\":\"1768129503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:06+05:30"} [2026-01-11 16:35:07] [DEBUG] Ignoring event: delivered [2026-01-11 16:35:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2NkMwNzYwMjQwQzc0Mjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2NkMwNzYwMjQwQzc0Mjc4AA==\",\"timestamp\":\"1768129503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:06+05:30"} [2026-01-11 16:35:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2NkMwNzYwMjQwQzc0Mjc4AA== [2026-01-11 16:35:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:05:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI5NTNGRjlGRTAwNUNDMUM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI5NTNGRjlGRTAwNUNDMUM4AA==", "timestamp": "1768129509", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:35:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:35:11] [INFO] Sending instructions to 917202000200 [2026-01-11 16:35:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:35:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:35:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b99014f412784342a5255007cc56cdce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:35:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI5NTNGRjlGRTAwNUNDMUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI5NTNGRjlGRTAwNUNDMUM4AA==\",\"timestamp\":\"1768129509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:14+05:30"} [2026-01-11 16:35:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI5NTNGRjlGRTAwNUNDMUM4AA== [2026-01-11 16:35:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI5NTNGRjlGRTAwNUNDMUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI5NTNGRjlGRTAwNUNDMUM4AA==\",\"timestamp\":\"1768129509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:18+05:30"} [2026-01-11 16:35:19] [DEBUG] Ignoring event: delivered [2026-01-11 16:35:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:05:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QTVFMUQ2NzdGNTE5QkU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QTVFMUQ2NzdGNTE5QkU2AA==", "timestamp": "1768129545", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:35:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:35:46] [INFO] Sending instructions to 917202000200 [2026-01-11 16:35:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:35:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:35:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "436c843c5fdf41519e173e89d1062778", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:35:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QTVFMUQ2NzdGNTE5QkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QTVFMUQ2NzdGNTE5QkU2AA==\",\"timestamp\":\"1768129545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:48+05:30"} [2026-01-11 16:35:49] [DEBUG] Ignoring event: delivered [2026-01-11 16:35:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:05:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyRTJCQThEQjEyOTI3N0MxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyRTJCQThEQjEyOTI3N0MxAA==", "timestamp": "1768129550", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:35:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:35:51] [INFO] Sending instructions to 917202000200 [2026-01-11 16:35:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:35:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:35:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5c0fad9954445349f7b7cc52d86d399", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QTVFMUQ2NzdGNTE5QkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QTVFMUQ2NzdGNTE5QkU2AA==\",\"timestamp\":\"1768129545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:51+05:30"} [2026-01-11 16:35:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QTVFMUQ2NzdGNTE5QkU2AA== [2026-01-11 16:35:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyRTJCQThEQjEyOTI3N0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyRTJCQThEQjEyOTI3N0MxAA==\",\"timestamp\":\"1768129550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:55+05:30"} [2026-01-11 16:35:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyRTJCQThEQjEyOTI3N0MxAA== [2026-01-11 16:35:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyRTJCQThEQjEyOTI3N0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyRTJCQThEQjEyOTI3N0MxAA==\",\"timestamp\":\"1768129550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:55+05:30"} [2026-01-11 16:35:56] [DEBUG] Ignoring event: delivered [2026-01-11 16:35:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:05:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3NzQ2MzA4NTFBODY4M0EyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3NzQ2MzA4NTFBODY4M0EyAA==", "timestamp": "1768129555", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:35:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:35:57] [INFO] Sending instructions to 917202000200 [2026-01-11 16:35:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:35:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:35:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f3b836d73bf438ebe0843bc08c81cb5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3NzQ2MzA4NTFBODY4M0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3NzQ2MzA4NTFBODY4M0EyAA==\",\"timestamp\":\"1768129555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:57+05:30"} [2026-01-11 16:35:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3NzQ2MzA4NTFBODY4M0EyAA== [2026-01-11 16:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:35:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3NzQ2MzA4NTFBODY4M0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3NzQ2MzA4NTFBODY4M0EyAA==\",\"timestamp\":\"1768129555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:35:58+05:30"} [2026-01-11 16:35:58] [DEBUG] Ignoring event: delivered [2026-01-11 16:36:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:06:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q2NUUyOEY0QjJCQTZCMDJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q2NUUyOEY0QjJCQTZCMDJEAA==", "timestamp": "1768129591", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:36:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:36:33] [INFO] Sending instructions to 917202000200 [2026-01-11 16:36:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:36:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:36:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "38a9ab80901d4ab1ba880ff09b08cebd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:36:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q2NUUyOEY0QjJCQTZCMDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q2NUUyOEY0QjJCQTZCMDJEAA==\",\"timestamp\":\"1768129591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:35+05:30"} [2026-01-11 16:36:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q2NUUyOEY0QjJCQTZCMDJEAA== [2026-01-11 16:36:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q2NUUyOEY0QjJCQTZCMDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q2NUUyOEY0QjJCQTZCMDJEAA==\",\"timestamp\":\"1768129591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:35+05:30"} [2026-01-11 16:36:36] [DEBUG] Ignoring event: delivered [2026-01-11 16:36:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:06:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RUMxMDU5NjM2RTIzQ0FCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RUMxMDU5NjM2RTIzQ0FCAA==", "timestamp": "1768129596", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:36:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:36:38] [INFO] Sending instructions to 917202000200 [2026-01-11 16:36:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:36:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:36:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9aca1160be840599a46d830c97c9c08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:36:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:06:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NUZDMjE2NTQyQjY5RDk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NUZDMjE2NTQyQjY5RDk2AA==", "timestamp": "1768129601", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:36:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:36:43] [INFO] Sending instructions to 917202000200 [2026-01-11 16:36:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:36:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:36:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98b5496f0ce54fcf8b44c362c5d490e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:36:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RUMxMDU5NjM2RTIzQ0FCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RUMxMDU5NjM2RTIzQ0FCAA==\",\"timestamp\":\"1768129596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:46+05:30"} [2026-01-11 16:36:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RUMxMDU5NjM2RTIzQ0FCAA== [2026-01-11 16:36:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RUMxMDU5NjM2RTIzQ0FCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RUMxMDU5NjM2RTIzQ0FCAA==\",\"timestamp\":\"1768129596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:46+05:30"} [2026-01-11 16:36:48] [DEBUG] Ignoring event: delivered [2026-01-11 16:36:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NUZDMjE2NTQyQjY5RDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NUZDMjE2NTQyQjY5RDk2AA==\",\"timestamp\":\"1768129601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:46+05:30"} [2026-01-11 16:36:48] [DEBUG] Ignoring event: delivered [2026-01-11 16:36:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:06:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBBNkY0N0JGNDcxQ0Q5RTRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBBNkY0N0JGNDcxQ0Q5RTRGAA==", "timestamp": "1768129607", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:36:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:36:49] [INFO] Sending instructions to 917202000200 [2026-01-11 16:36:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:36:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:36:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30c8046e25e44d7bb7294cacb5622c8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:36:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NUZDMjE2NTQyQjY5RDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NUZDMjE2NTQyQjY5RDk2AA==\",\"timestamp\":\"1768129601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:49+05:30"} [2026-01-11 16:36:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NUZDMjE2NTQyQjY5RDk2AA== [2026-01-11 16:36:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:06:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRERTgzNEVEQTVENkU2Q0M1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRERTgzNEVEQTVENkU2Q0M1AA==", "timestamp": "1768129612", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:36:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:36:54] [INFO] Sending instructions to 917202000200 [2026-01-11 16:36:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:36:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:36:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e384b2c662040169a003df30f6f756e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:36:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBBNkY0N0JGNDcxQ0Q5RTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBBNkY0N0JGNDcxQ0Q5RTRGAA==\",\"timestamp\":\"1768129607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:54+05:30"} [2026-01-11 16:36:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBBNkY0N0JGNDcxQ0Q5RTRGAA== [2026-01-11 16:36:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBBNkY0N0JGNDcxQ0Q5RTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBBNkY0N0JGNDcxQ0Q5RTRGAA==\",\"timestamp\":\"1768129607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:54+05:30"} [2026-01-11 16:36:55] [DEBUG] Ignoring event: delivered [2026-01-11 16:36:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRERTgzNEVEQTVENkU2Q0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRERTgzNEVEQTVENkU2Q0M1AA==\",\"timestamp\":\"1768129612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:54+05:30"} [2026-01-11 16:36:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRERTgzNEVEQTVENkU2Q0M1AA== [2026-01-11 16:36:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRERTgzNEVEQTVENkU2Q0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRERTgzNEVEQTVENkU2Q0M1AA==\",\"timestamp\":\"1768129612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:36:55+05:30"} [2026-01-11 16:36:56] [DEBUG] Ignoring event: delivered [2026-01-11 16:36:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:06:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5RTg4MjYyRTQ2MDZBREYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5RTg4MjYyRTQ2MDZBREYyAA==", "timestamp": "1768129618", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:36:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:36:59] [INFO] Sending instructions to 917202000200 [2026-01-11 16:36:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:36:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:37:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "147eb05c4c1648af85325577a4ba17d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:37:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5RTg4MjYyRTQ2MDZBREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5RTg4MjYyRTQ2MDZBREYyAA==\",\"timestamp\":\"1768129618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:01+05:30"} [2026-01-11 16:37:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5RTg4MjYyRTQ2MDZBREYyAA== [2026-01-11 16:37:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:07:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY2MEY5QUZDM0E5MUU4RDBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY2MEY5QUZDM0E5MUU4RDBBAA==", "timestamp": "1768129624", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:37:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:37:06] [INFO] Sending instructions to 917202000200 [2026-01-11 16:37:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:37:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:37:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c514b37e6974ab9877677e85148b37b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY2MEY5QUZDM0E5MUU4RDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY2MEY5QUZDM0E5MUU4RDBBAA==\",\"timestamp\":\"1768129624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:08+05:30"} [2026-01-11 16:37:08] [DEBUG] Ignoring event: delivered [2026-01-11 16:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:36:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5RTg4MjYyRTQ2MDZBREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5RTg4MjYyRTQ2MDZBREYyAA==\",\"timestamp\":\"1768129618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:08+05:30"} [2026-01-11 16:37:08] [DEBUG] Ignoring event: delivered [2026-01-11 16:37:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:07:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQjREQ0UzMzFBQkUyQkZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQjREQ0UzMzFBQkUyQkZGAA==", "timestamp": "1768129629", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:37:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:37:11] [INFO] Sending instructions to 917202000200 [2026-01-11 16:37:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:37:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:37:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abdc44dc756346848abaeaa19f0cc4c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:37:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQjREQ0UzMzFBQkUyQkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQjREQ0UzMzFBQkUyQkZGAA==\",\"timestamp\":\"1768129629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:14+05:30"} [2026-01-11 16:37:15] [DEBUG] Ignoring event: delivered [2026-01-11 16:37:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQjREQ0UzMzFBQkUyQkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQjREQ0UzMzFBQkUyQkZGAA==\",\"timestamp\":\"1768129629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:14+05:30"} [2026-01-11 16:37:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzQjREQ0UzMzFBQkUyQkZGAA== [2026-01-11 16:37:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY2MEY5QUZDM0E5MUU4RDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY2MEY5QUZDM0E5MUU4RDBBAA==\",\"timestamp\":\"1768129624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:14+05:30"} [2026-01-11 16:37:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY2MEY5QUZDM0E5MUU4RDBBAA== [2026-01-11 16:37:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:07:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAxMjhCRTBBNTAyOTM0MTkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAxMjhCRTBBNTAyOTM0MTkyAA==", "timestamp": "1768129635", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:37:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:37:17] [INFO] Sending instructions to 917202000200 [2026-01-11 16:37:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:37:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:37:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90fc15526b7343678249171c0c194413", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAxMjhCRTBBNTAyOTM0MTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAxMjhCRTBBNTAyOTM0MTkyAA==\",\"timestamp\":\"1768129635\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:20+05:30"} [2026-01-11 16:37:21] [DEBUG] Ignoring event: delivered [2026-01-11 16:37:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAxMjhCRTBBNTAyOTM0MTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAxMjhCRTBBNTAyOTM0MTkyAA==\",\"timestamp\":\"1768129635\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:26+05:30"} [2026-01-11 16:37:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAxMjhCRTBBNTAyOTM0MTkyAA== [2026-01-11 16:37:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:07:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBQjdFNjFDMkIyRUZFNDc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBQjdFNjFDMkIyRUZFNDc4AA==", "timestamp": "1768129671", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:37:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:37:53] [INFO] Sending instructions to 917202000200 [2026-01-11 16:37:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:37:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:37:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9ae7d26c2ff4ffe9d704146960cd15a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:37:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBQjdFNjFDMkIyRUZFNDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBQjdFNjFDMkIyRUZFNDc4AA==\",\"timestamp\":\"1768129671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:53+05:30"} [2026-01-11 16:37:53] [DEBUG] Ignoring event: delivered [2026-01-11 16:37:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBQjdFNjFDMkIyRUZFNDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBQjdFNjFDMkIyRUZFNDc4AA==\",\"timestamp\":\"1768129671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:53+05:30"} [2026-01-11 16:37:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBQjdFNjFDMkIyRUZFNDc4AA== [2026-01-11 16:37:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:07:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxMTNEQTczMkI0RDA3OEJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxMTNEQTczMkI0RDA3OEJDAA==", "timestamp": "1768129677", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:37:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:37:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:37:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:37:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:37:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2876596fdf8c4d85be428cee96e665e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:38:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxMTNEQTczMkI0RDA3OEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxMTNEQTczMkI0RDA3OEJDAA==\",\"timestamp\":\"1768129677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:59+05:30"} [2026-01-11 16:38:00] [DEBUG] Ignoring event: delivered [2026-01-11 16:38:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:37:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxMTNEQTczMkI0RDA3OEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxMTNEQTczMkI0RDA3OEJDAA==\",\"timestamp\":\"1768129677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:37:59+05:30"} [2026-01-11 16:38:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxMTNEQTczMkI0RDA3OEJDAA== [2026-01-11 16:38:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:08:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGRjU0Q0ExMjU1MkJGRjExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGRjU0Q0ExMjU1MkJGRjExAA==", "timestamp": "1768129701", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:38:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:38:23] [INFO] Sending instructions to 917202000200 [2026-01-11 16:38:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:38:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:38:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a4b03972f8648178c9ab36a72abb042", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:38:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:38:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGRjU0Q0ExMjU1MkJGRjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGRjU0Q0ExMjU1MkJGRjExAA==\",\"timestamp\":\"1768129701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:38:25+05:30"} [2026-01-11 16:38:25] [DEBUG] Ignoring event: delivered [2026-01-11 16:38:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:08:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA1QjQ0RjlBRDQ1NTQ4NjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA1QjQ0RjlBRDQ1NTQ4NjA3AA==", "timestamp": "1768129706", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:38:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:38:28] [INFO] Sending instructions to 917202000200 [2026-01-11 16:38:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:38:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:38:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1093d95641e44db28d7067fbc3e7797a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:38:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA1QjQ0RjlBRDQ1NTQ4NjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA1QjQ0RjlBRDQ1NTQ4NjA3AA==\",\"timestamp\":\"1768129706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:38:31+05:30"} [2026-01-11 16:38:32] [DEBUG] Ignoring event: delivered [2026-01-11 16:38:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:38:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGRjU0Q0ExMjU1MkJGRjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGRjU0Q0ExMjU1MkJGRjExAA==\",\"timestamp\":\"1768129701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:38:31+05:30"} [2026-01-11 16:38:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFGRjU0Q0ExMjU1MkJGRjExAA== [2026-01-11 16:38:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA1QjQ0RjlBRDQ1NTQ4NjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA1QjQ0RjlBRDQ1NTQ4NjA3AA==\",\"timestamp\":\"1768129706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:38:36+05:30"} [2026-01-11 16:38:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA1QjQ0RjlBRDQ1NTQ4NjA3AA== [2026-01-11 16:39:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:09:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0OTU4RkM5QUE1NjIyRTEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0OTU4RkM5QUE1NjIyRTEwAA==", "timestamp": "1768129743", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:39:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:39:04] [INFO] Sending instructions to 917202000200 [2026-01-11 16:39:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:39:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:39:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "035b02c1cbb442cc88d2e2bbfd0c63a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:39:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0OTU4RkM5QUE1NjIyRTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0OTU4RkM5QUE1NjIyRTEwAA==\",\"timestamp\":\"1768129743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:04+05:30"} [2026-01-11 16:39:05] [DEBUG] Ignoring event: delivered [2026-01-11 16:39:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0OTU4RkM5QUE1NjIyRTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0OTU4RkM5QUE1NjIyRTEwAA==\",\"timestamp\":\"1768129743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:04+05:30"} [2026-01-11 16:39:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0OTU4RkM5QUE1NjIyRTEwAA== [2026-01-11 16:39:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:09:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMTE5Q0E3Qjc0Njg2N0JEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMTE5Q0E3Qjc0Njg2N0JEAA==", "timestamp": "1768129748", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:39:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:39:10] [INFO] Sending instructions to 917202000200 [2026-01-11 16:39:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:39:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:39:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea812e3717194039b7f2450b1be08d5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMTE5Q0E3Qjc0Njg2N0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMTE5Q0E3Qjc0Njg2N0JEAA==\",\"timestamp\":\"1768129748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:11+05:30"} [2026-01-11 16:39:12] [DEBUG] Ignoring event: delivered [2026-01-11 16:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMTE5Q0E3Qjc0Njg2N0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMTE5Q0E3Qjc0Njg2N0JEAA==\",\"timestamp\":\"1768129748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:11+05:30"} [2026-01-11 16:39:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMTE5Q0E3Qjc0Njg2N0JEAA== [2026-01-11 16:39:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:09:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0NDVDOTRBQjFBOTkyNDM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0NDVDOTRBQjFBOTkyNDM3AA==", "timestamp": "1768129753", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:39:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:39:15] [INFO] Sending instructions to 917202000200 [2026-01-11 16:39:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:39:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:39:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f1d1c21ad11424e8d6c611fbc326c16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:39:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0NDVDOTRBQjFBOTkyNDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0NDVDOTRBQjFBOTkyNDM3AA==\",\"timestamp\":\"1768129753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:22+05:30"} [2026-01-11 16:39:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0NDVDOTRBQjFBOTkyNDM3AA== [2026-01-11 16:39:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0NDVDOTRBQjFBOTkyNDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0NDVDOTRBQjFBOTkyNDM3AA==\",\"timestamp\":\"1768129753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:24+05:30"} [2026-01-11 16:39:25] [DEBUG] Ignoring event: delivered [2026-01-11 16:39:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:09:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZDNUQ3NDg2NkJBQTIxOEY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZDNUQ3NDg2NkJBQTIxOEY0AA==", "timestamp": "1768129789", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:39:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:39:51] [INFO] Sending instructions to 917202000200 [2026-01-11 16:39:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:39:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:39:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf00e633a8ea4cecb3ff17b6309bad88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:39:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZDNUQ3NDg2NkJBQTIxOEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZDNUQ3NDg2NkJBQTIxOEY0AA==\",\"timestamp\":\"1768129789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:51+05:30"} [2026-01-11 16:39:52] [DEBUG] Ignoring event: delivered [2026-01-11 16:39:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZDNUQ3NDg2NkJBQTIxOEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZDNUQ3NDg2NkJBQTIxOEY0AA==\",\"timestamp\":\"1768129789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:52+05:30"} [2026-01-11 16:39:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZDNUQ3NDg2NkJBQTIxOEY0AA== [2026-01-11 16:39:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:09:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNzJGODc0NTZENjE2RDk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNzJGODc0NTZENjE2RDk2AA==", "timestamp": "1768129795", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:39:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:39:56] [INFO] Sending instructions to 917202000200 [2026-01-11 16:39:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:39:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:39:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fb034b32ea8469a89567ba29110a38b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:39:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNzJGODc0NTZENjE2RDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNzJGODc0NTZENjE2RDk2AA==\",\"timestamp\":\"1768129795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:58+05:30"} [2026-01-11 16:39:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNzJGODc0NTZENjE2RDk2AA== [2026-01-11 16:39:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:39:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNzJGODc0NTZENjE2RDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNzJGODc0NTZENjE2RDk2AA==\",\"timestamp\":\"1768129795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:39:58+05:30"} [2026-01-11 16:39:59] [DEBUG] Ignoring event: delivered [2026-01-11 16:40:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:10:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RkQwM0VDNEFDNTY1RTdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RkQwM0VDNEFDNTY1RTdGAA==", "timestamp": "1768129800", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:40:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:40:03] [INFO] Sending instructions to 917202000200 [2026-01-11 16:40:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:40:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:40:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RkQwM0VDNEFDNTY1RTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RkQwM0VDNEFDNTY1RTdGAA==\",\"timestamp\":\"1768129800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:02+05:30"} [2026-01-11 16:40:03] [DEBUG] Ignoring event: delivered [2026-01-11 16:40:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcdce4af01fc424cbe80b27b4cfbc0f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:40:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:10:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2RDUxQURCMEE3QjA3MUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2RDUxQURCMEE3QjA3MUNDAA==", "timestamp": "1768129803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:40:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:40:05] [INFO] Sending instructions to 917202000200 [2026-01-11 16:40:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:40:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:40:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf1123af69754f8f8c3e73051ecdd98c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:40:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RkQwM0VDNEFDNTY1RTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RkQwM0VDNEFDNTY1RTdGAA==\",\"timestamp\":\"1768129800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:06+05:30"} [2026-01-11 16:40:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RkQwM0VDNEFDNTY1RTdGAA== [2026-01-11 16:40:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2RDUxQURCMEE3QjA3MUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2RDUxQURCMEE3QjA3MUNDAA==\",\"timestamp\":\"1768129803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:06+05:30"} [2026-01-11 16:40:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2RDUxQURCMEE3QjA3MUNDAA== [2026-01-11 16:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2RDUxQURCMEE3QjA3MUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2RDUxQURCMEE3QjA3MUNDAA==\",\"timestamp\":\"1768129803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:11+05:30"} [2026-01-11 16:40:11] [DEBUG] Ignoring event: delivered [2026-01-11 16:40:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:10:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRTc5QTM4ODYwMDZDOTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRTc5QTM4ODYwMDZDOTdGAA==", "timestamp": "1768129837", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:40:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:40:39] [INFO] Sending instructions to 917202000200 [2026-01-11 16:40:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:40:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:40:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd560fe9ddd2454fa6ad4ba89606f526", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:40:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRTc5QTM4ODYwMDZDOTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRTc5QTM4ODYwMDZDOTdGAA==\",\"timestamp\":\"1768129837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:39+05:30"} [2026-01-11 16:40:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRTc5QTM4ODYwMDZDOTdGAA== [2026-01-11 16:40:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:10:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhEQkVFNjlGRkM5NUJDRUM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhEQkVFNjlGRkM5NUJDRUM4AA==", "timestamp": "1768129839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:40:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:40:41] [INFO] Sending instructions to 917202000200 [2026-01-11 16:40:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:40:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:40:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "142817d2d9344983b7e83c26e8dc0a2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:40:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:10:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDOUZEQkU4NzY4M0VEQTJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDOUZEQkU4NzY4M0VEQTJEAA==", "timestamp": "1768129843", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:40:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:40:45] [INFO] Sending instructions to 917202000200 [2026-01-11 16:40:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:40:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:40:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3bf96bb8b2724acbb150fab91e0d08d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:40:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRTc5QTM4ODYwMDZDOTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRTc5QTM4ODYwMDZDOTdGAA==\",\"timestamp\":\"1768129837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:45+05:30"} [2026-01-11 16:40:46] [DEBUG] Ignoring event: delivered [2026-01-11 16:40:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhEQkVFNjlGRkM5NUJDRUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhEQkVFNjlGRkM5NUJDRUM4AA==\",\"timestamp\":\"1768129839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:45+05:30"} [2026-01-11 16:40:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhEQkVFNjlGRkM5NUJDRUM4AA== [2026-01-11 16:40:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhEQkVFNjlGRkM5NUJDRUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhEQkVFNjlGRkM5NUJDRUM4AA==\",\"timestamp\":\"1768129839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:47+05:30"} [2026-01-11 16:40:48] [DEBUG] Ignoring event: delivered [2026-01-11 16:40:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDOUZEQkU4NzY4M0VEQTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDOUZEQkU4NzY4M0VEQTJEAA==\",\"timestamp\":\"1768129843\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:47+05:30"} [2026-01-11 16:40:48] [DEBUG] Ignoring event: delivered [2026-01-11 16:40:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDOUZEQkU4NzY4M0VEQTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDOUZEQkU4NzY4M0VEQTJEAA==\",\"timestamp\":\"1768129843\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:40:47+05:30"} [2026-01-11 16:40:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDOUZEQkU4NzY4M0VEQTJEAA== [2026-01-11 16:41:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:11:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3QzE4NEU5QUY4NTg3RTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3QzE4NEU5QUY4NTg3RTI0AA==", "timestamp": "1768129879", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:41:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:41:21] [INFO] Sending instructions to 917202000200 [2026-01-11 16:41:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:41:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:41:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa1a24b72e454aeda02a06cd459167ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:41:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:41:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3QzE4NEU5QUY4NTg3RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3QzE4NEU5QUY4NTg3RTI0AA==\",\"timestamp\":\"1768129879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:41:24+05:30"} [2026-01-11 16:41:24] [DEBUG] Ignoring event: delivered [2026-01-11 16:41:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:41:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3QzE4NEU5QUY4NTg3RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3QzE4NEU5QUY4NTg3RTI0AA==\",\"timestamp\":\"1768129879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:41:23+05:30"} [2026-01-11 16:41:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc3QzE4NEU5QUY4NTg3RTI0AA== [2026-01-11 16:41:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:11:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBMUU1MjUwMDk1NTQwMkIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBMUU1MjUwMDk1NTQwMkIyAA==", "timestamp": "1768129886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:41:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:41:27] [INFO] Sending instructions to 917202000200 [2026-01-11 16:41:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:41:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:41:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4877bb4e3f0477f9279f754a2fb66f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:41:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBMUU1MjUwMDk1NTQwMkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBMUU1MjUwMDk1NTQwMkIyAA==\",\"timestamp\":\"1768129886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:41:28+05:30"} [2026-01-11 16:41:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBMUU1MjUwMDk1NTQwMkIyAA== [2026-01-11 16:41:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBMUU1MjUwMDk1NTQwMkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBMUU1MjUwMDk1NTQwMkIyAA==\",\"timestamp\":\"1768129886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:41:28+05:30"} [2026-01-11 16:41:29] [DEBUG] Ignoring event: delivered [2026-01-11 16:41:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:11:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNjBEREM1OUE4OTFCRkZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNjBEREM1OUE4OTFCRkZDAA==", "timestamp": "1768129891", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:41:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:41:33] [INFO] Sending instructions to 917202000200 [2026-01-11 16:41:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:41:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:41:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "312eaa265fe942f9a9bd410fed97f05e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNjBEREM1OUE4OTFCRkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNjBEREM1OUE4OTFCRkZDAA==\",\"timestamp\":\"1768129891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:41:34+05:30"} [2026-01-11 16:41:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNjBEREM1OUE4OTFCRkZDAA== [2026-01-11 16:41:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNjBEREM1OUE4OTFCRkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDNjBEREM1OUE4OTFCRkZDAA==\",\"timestamp\":\"1768129891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:41:34+05:30"} [2026-01-11 16:41:36] [DEBUG] Ignoring event: delivered [2026-01-11 16:41:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:11:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ4QjJCOEQ0QjBFNzJGRThEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ4QjJCOEQ0QjBFNzJGRThEAA==", "timestamp": "1768129896", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:41:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:41:38] [INFO] Sending instructions to 917202000200 [2026-01-11 16:41:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:41:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:41:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1d0df0afc5f4f42be47d0e2693721ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:41:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ4QjJCOEQ0QjBFNzJGRThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ4QjJCOEQ0QjBFNzJGRThEAA==\",\"timestamp\":\"1768129896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:41:39+05:30"} [2026-01-11 16:41:40] [DEBUG] Ignoring event: delivered [2026-01-11 16:41:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ4QjJCOEQ0QjBFNzJGRThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ4QjJCOEQ0QjBFNzJGRThEAA==\",\"timestamp\":\"1768129896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:41:39+05:30"} [2026-01-11 16:41:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ4QjJCOEQ0QjBFNzJGRThEAA== [2026-01-11 16:42:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:12:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NDcwMDIxNEY4NjM5QkVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NDcwMDIxNEY4NjM5QkVEAA==", "timestamp": "1768129932", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:42:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:42:14] [INFO] Sending instructions to 917202000200 [2026-01-11 16:42:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:42:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:42:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e6db60e1d214d258665e7482bfcb16e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:42:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NDcwMDIxNEY4NjM5QkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NDcwMDIxNEY4NjM5QkVEAA==\",\"timestamp\":\"1768129932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:14+05:30"} [2026-01-11 16:42:14] [DEBUG] Ignoring event: delivered [2026-01-11 16:42:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NDcwMDIxNEY4NjM5QkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NDcwMDIxNEY4NjM5QkVEAA==\",\"timestamp\":\"1768129932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:18+05:30"} [2026-01-11 16:42:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ2NDcwMDIxNEY4NjM5QkVEAA== [2026-01-11 16:42:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:12:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGRDU2RDYxRUUwMEYyRDgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGRDU2RDYxRUUwMEYyRDgxAA==", "timestamp": "1768129937", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:42:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:42:19] [INFO] Sending instructions to 917202000200 [2026-01-11 16:42:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:42:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:42:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f085d1d49024298a1a4959e4a132ca7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:42:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGRDU2RDYxRUUwMEYyRDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGRDU2RDYxRUUwMEYyRDgxAA==\",\"timestamp\":\"1768129937\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:21+05:30"} [2026-01-11 16:42:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGRDU2RDYxRUUwMEYyRDgxAA== [2026-01-11 16:42:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGRDU2RDYxRUUwMEYyRDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGRDU2RDYxRUUwMEYyRDgxAA==\",\"timestamp\":\"1768129937\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:21+05:30"} [2026-01-11 16:42:21] [DEBUG] Ignoring event: delivered [2026-01-11 16:42:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:12:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMzcwOTBCNjU0RjVCOTY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMzcwOTBCNjU0RjVCOTY5AA==", "timestamp": "1768129943", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:42:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:42:24] [INFO] Sending instructions to 917202000200 [2026-01-11 16:42:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:42:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:42:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d9f613e876e46368e2d2c45c39b110f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMzcwOTBCNjU0RjVCOTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMzcwOTBCNjU0RjVCOTY5AA==\",\"timestamp\":\"1768129943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:26+05:30"} [2026-01-11 16:42:27] [DEBUG] Ignoring event: delivered [2026-01-11 16:42:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:12:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFNTkyOTg4QUEwQTE0RDJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFNTkyOTg4QUEwQTE0RDJEAA==", "timestamp": "1768129948", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:42:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:42:29] [INFO] Sending instructions to 917202000200 [2026-01-11 16:42:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:42:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:42:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a096df91329645d692027b79f218a824", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:42:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFNTkyOTg4QUEwQTE0RDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFNTkyOTg4QUEwQTE0RDJEAA==\",\"timestamp\":\"1768129948\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:33+05:30"} [2026-01-11 16:42:33] [DEBUG] Ignoring event: delivered [2026-01-11 16:42:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFNTkyOTg4QUEwQTE0RDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFNTkyOTg4QUEwQTE0RDJEAA==\",\"timestamp\":\"1768129948\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:33+05:30"} [2026-01-11 16:42:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFNTkyOTg4QUEwQTE0RDJEAA== [2026-01-11 16:42:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMzcwOTBCNjU0RjVCOTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMzcwOTBCNjU0RjVCOTY5AA==\",\"timestamp\":\"1768129943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:33+05:30"} [2026-01-11 16:42:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMzcwOTBCNjU0RjVCOTY5AA== [2026-01-11 16:42:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:12:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NjEyNzQ2MUU1ODU4NUU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NjEyNzQ2MUU1ODU4NUU4AA==", "timestamp": "1768129953", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:42:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:42:35] [INFO] Sending instructions to 917202000200 [2026-01-11 16:42:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:42:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:42:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a28f9477e844685ae749a32c8e2d58b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:42:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NjEyNzQ2MUU1ODU4NUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NjEyNzQ2MUU1ODU4NUU4AA==\",\"timestamp\":\"1768129953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:36+05:30"} [2026-01-11 16:42:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NjEyNzQ2MUU1ODU4NUU4AA== [2026-01-11 16:42:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NjEyNzQ2MUU1ODU4NUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NjEyNzQ2MUU1ODU4NUU4AA==\",\"timestamp\":\"1768129953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:42:38+05:30"} [2026-01-11 16:42:38] [DEBUG] Ignoring event: delivered [2026-01-11 16:43:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:13:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFMjU2Q0M0NTdENkU3RUY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFMjU2Q0M0NTdENkU3RUY5AA==", "timestamp": "1768129989", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:43:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:43:11] [INFO] Sending instructions to 917202000200 [2026-01-11 16:43:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:43:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:43:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1f4b5d079524274a957b9cc780e863b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:43:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFMjU2Q0M0NTdENkU3RUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFMjU2Q0M0NTdENkU3RUY5AA==\",\"timestamp\":\"1768129989\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:43:11+05:30"} [2026-01-11 16:43:11] [DEBUG] Ignoring event: delivered [2026-01-11 16:43:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:43:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFMjU2Q0M0NTdENkU3RUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFMjU2Q0M0NTdENkU3RUY5AA==\",\"timestamp\":\"1768129989\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:43:12+05:30"} [2026-01-11 16:43:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFMjU2Q0M0NTdENkU3RUY5AA== [2026-01-11 16:43:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:13:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzQwRjEyMUMxOEQ2MjIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzQwRjEyMUMxOEQ2MjIzAA==", "timestamp": "1768129994", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:43:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:43:16] [INFO] Sending instructions to 917202000200 [2026-01-11 16:43:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:43:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:43:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "003e1143908b44d7ab777ccfdaac6171", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:43:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzQwRjEyMUMxOEQ2MjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzQwRjEyMUMxOEQ2MjIzAA==\",\"timestamp\":\"1768129994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:43:19+05:30"} [2026-01-11 16:43:19] [DEBUG] Ignoring event: delivered [2026-01-11 16:43:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:13:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NjZDMTVGOERENDEwNzUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NjZDMTVGOERENDEwNzUzAA==", "timestamp": "1768130000", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:43:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:43:22] [INFO] Sending instructions to 917202000200 [2026-01-11 16:43:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:43:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:43:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b8c476d5f4845fd838c242b55fa83b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NjZDMTVGOERENDEwNzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NjZDMTVGOERENDEwNzUzAA==\",\"timestamp\":\"1768130000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:43:25+05:30"} [2026-01-11 16:43:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NjZDMTVGOERENDEwNzUzAA== [2026-01-11 16:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NjZDMTVGOERENDEwNzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NjZDMTVGOERENDEwNzUzAA==\",\"timestamp\":\"1768130000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:43:25+05:30"} [2026-01-11 16:43:26] [DEBUG] Ignoring event: delivered [2026-01-11 16:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzQwRjEyMUMxOEQ2MjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzQwRjEyMUMxOEQ2MjIzAA==\",\"timestamp\":\"1768129994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:43:25+05:30"} [2026-01-11 16:43:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzQwRjEyMUMxOEQ2MjIzAA== [2026-01-11 16:43:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:13:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0MTUyRDUyNDE3NjQ2MjdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0MTUyRDUyNDE3NjQ2MjdBAA==", "timestamp": "1768130036", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:43:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:43:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:43:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:43:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:43:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93e15df08d6e4effb57049f4add969c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:43:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:43:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0MTUyRDUyNDE3NjQ2MjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0MTUyRDUyNDE3NjQ2MjdBAA==\",\"timestamp\":\"1768130036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:43:59+05:30"} [2026-01-11 16:43:59] [DEBUG] Ignoring event: delivered [2026-01-11 16:44:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:14:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBQjI4MEE1MDQxRDdERDAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBQjI4MEE1MDQxRDdERDAyAA==", "timestamp": "1768130042", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:44:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:44:04] [INFO] Sending instructions to 917202000200 [2026-01-11 16:44:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:44:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:44:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3ef9f13b27c44d88caa694ce1445c8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:44:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBQjI4MEE1MDQxRDdERDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBQjI4MEE1MDQxRDdERDAyAA==\",\"timestamp\":\"1768130042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:05+05:30"} [2026-01-11 16:44:06] [DEBUG] Ignoring event: delivered [2026-01-11 16:44:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBQjI4MEE1MDQxRDdERDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBQjI4MEE1MDQxRDdERDAyAA==\",\"timestamp\":\"1768130042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:05+05:30"} [2026-01-11 16:44:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBQjI4MEE1MDQxRDdERDAyAA== [2026-01-11 16:44:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:43:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0MTUyRDUyNDE3NjQ2MjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0MTUyRDUyNDE3NjQ2MjdBAA==\",\"timestamp\":\"1768130036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:05+05:30"} [2026-01-11 16:44:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE0MTUyRDUyNDE3NjQ2MjdBAA== [2026-01-11 16:44:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:14:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QzFEM0Y0QTk2NTc3QzY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QzFEM0Y0QTk2NTc3QzY5AA==", "timestamp": "1768130047", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:44:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:44:09] [INFO] Sending instructions to 917202000200 [2026-01-11 16:44:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:44:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:44:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a8ade16003942b0916e1c6604e4f883", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:44:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QzFEM0Y0QTk2NTc3QzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QzFEM0Y0QTk2NTc3QzY5AA==\",\"timestamp\":\"1768130047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:11+05:30"} [2026-01-11 16:44:12] [DEBUG] Ignoring event: delivered [2026-01-11 16:44:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QzFEM0Y0QTk2NTc3QzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QzFEM0Y0QTk2NTc3QzY5AA==\",\"timestamp\":\"1768130047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:11+05:30"} [2026-01-11 16:44:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM1QzFEM0Y0QTk2NTc3QzY5AA== [2026-01-11 16:44:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:14:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBM0EwMTU2NDM2N0I1REQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBM0EwMTU2NDM2N0I1REQyAA==", "timestamp": "1768130052", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:44:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:44:14] [INFO] Sending instructions to 917202000200 [2026-01-11 16:44:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:44:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:44:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "baa0d2e33a5e4d9ca658087d6f778856", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:44:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBM0EwMTU2NDM2N0I1REQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBM0EwMTU2NDM2N0I1REQyAA==\",\"timestamp\":\"1768130052\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:17+05:30"} [2026-01-11 16:44:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBM0EwMTU2NDM2N0I1REQyAA== [2026-01-11 16:44:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBM0EwMTU2NDM2N0I1REQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VBM0EwMTU2NDM2N0I1REQyAA==\",\"timestamp\":\"1768130052\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:18+05:30"} [2026-01-11 16:44:19] [DEBUG] Ignoring event: delivered [2026-01-11 16:44:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:14:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBQzY2Q0ZBNjZDNjYzMkRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBQzY2Q0ZBNjZDNjYzMkRFAA==", "timestamp": "1768130088", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:44:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:44:50] [INFO] Sending instructions to 917202000200 [2026-01-11 16:44:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:44:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:44:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "024bc4ac7ece4480928cd7fa78ff5bd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:44:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBQzY2Q0ZBNjZDNjYzMkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBQzY2Q0ZBNjZDNjYzMkRFAA==\",\"timestamp\":\"1768130088\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:50+05:30"} [2026-01-11 16:44:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBQzY2Q0ZBNjZDNjYzMkRFAA== [2026-01-11 16:44:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBQzY2Q0ZBNjZDNjYzMkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZBQzY2Q0ZBNjZDNjYzMkRFAA==\",\"timestamp\":\"1768130088\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:51+05:30"} [2026-01-11 16:44:51] [DEBUG] Ignoring event: delivered [2026-01-11 16:44:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:14:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExNzZEMTY5MjIyNTVFNTBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExNzZEMTY5MjIyNTVFNTBEAA==", "timestamp": "1768130094", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:44:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:44:55] [INFO] Sending instructions to 917202000200 [2026-01-11 16:44:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:44:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:44:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c84e8a9b7c4845048c8ade59c1ef6dc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:44:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExNzZEMTY5MjIyNTVFNTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExNzZEMTY5MjIyNTVFNTBEAA==\",\"timestamp\":\"1768130094\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:56+05:30"} [2026-01-11 16:44:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExNzZEMTY5MjIyNTVFNTBEAA== [2026-01-11 16:44:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:44:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExNzZEMTY5MjIyNTVFNTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExNzZEMTY5MjIyNTVFNTBEAA==\",\"timestamp\":\"1768130094\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:44:57+05:30"} [2026-01-11 16:44:58] [DEBUG] Ignoring event: delivered [2026-01-11 16:45:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:15:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3NTk5QkMxMkU3RjI1NUFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3NTk5QkMxMkU3RjI1NUFGAA==", "timestamp": "1768130099", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:45:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:45:00] [INFO] Sending instructions to 917202000200 [2026-01-11 16:45:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:45:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:45:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1afa487bd6f34d6da2f43fc9ebda9fc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:45:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:15:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQyMUE0QjFERDMyNjYyMkExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQyMUE0QjFERDMyNjYyMkExAA==", "timestamp": "1768130105", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:45:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:45:07] [INFO] Sending instructions to 917202000200 [2026-01-11 16:45:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:45:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3NTk5QkMxMkU3RjI1NUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3NTk5QkMxMkU3RjI1NUFGAA==\",\"timestamp\":\"1768130099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:06+05:30"} [2026-01-11 16:45:07] [DEBUG] Ignoring event: delivered [2026-01-11 16:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3NTk5QkMxMkU3RjI1NUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3NTk5QkMxMkU3RjI1NUFGAA==\",\"timestamp\":\"1768130099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:06+05:30"} [2026-01-11 16:45:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3NTk5QkMxMkU3RjI1NUFGAA== [2026-01-11 16:45:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f3e8c10d53f4c71ba071515775b8783", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQyMUE0QjFERDMyNjYyMkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQyMUE0QjFERDMyNjYyMkExAA==\",\"timestamp\":\"1768130105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:07+05:30"} [2026-01-11 16:45:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQyMUE0QjFERDMyNjYyMkExAA== [2026-01-11 16:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQyMUE0QjFERDMyNjYyMkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQyMUE0QjFERDMyNjYyMkExAA==\",\"timestamp\":\"1768130105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:10+05:30"} [2026-01-11 16:45:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:45:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:15:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NkM3NEQyRkZCNjk1MTczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NkM3NEQyRkZCNjk1MTczAA==", "timestamp": "1768130110", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:45:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:45:12] [INFO] Sending instructions to 917202000200 [2026-01-11 16:45:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:45:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:45:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d22ff628d6794da1acc90ad8216fc161", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:45:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NkM3NEQyRkZCNjk1MTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NkM3NEQyRkZCNjk1MTczAA==\",\"timestamp\":\"1768130110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:16+05:30"} [2026-01-11 16:45:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NkM3NEQyRkZCNjk1MTczAA== [2026-01-11 16:45:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NkM3NEQyRkZCNjk1MTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NkM3NEQyRkZCNjk1MTczAA==\",\"timestamp\":\"1768130110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:16+05:30"} [2026-01-11 16:45:17] [DEBUG] Ignoring event: delivered [2026-01-11 16:45:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:15:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3M0UzOEU1ODhFMTk0RDQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3M0UzOEU1ODhFMTk0RDQ5AA==", "timestamp": "1768130116", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:45:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:45:17] [INFO] Sending instructions to 917202000200 [2026-01-11 16:45:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:45:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:45:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5449ca98b1db4b9f8265b31f12a83995", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3M0UzOEU1ODhFMTk0RDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3M0UzOEU1ODhFMTk0RDQ5AA==\",\"timestamp\":\"1768130116\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:19+05:30"} [2026-01-11 16:45:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3M0UzOEU1ODhFMTk0RDQ5AA== [2026-01-11 16:45:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:15:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFN0FERUM3RjY2RjczQjlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFN0FERUM3RjY2RjczQjlBAA==", "timestamp": "1768130121", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:45:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:45:23] [INFO] Sending instructions to 917202000200 [2026-01-11 16:45:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:45:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:45:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1dddc6865d454432a5c037b18a32a230", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:45:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3M0UzOEU1ODhFMTk0RDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3M0UzOEU1ODhFMTk0RDQ5AA==\",\"timestamp\":\"1768130116\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:24+05:30"} [2026-01-11 16:45:25] [DEBUG] Ignoring event: delivered [2026-01-11 16:45:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFN0FERUM3RjY2RjczQjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFN0FERUM3RjY2RjczQjlBAA==\",\"timestamp\":\"1768130121\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:24+05:30"} [2026-01-11 16:45:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFN0FERUM3RjY2RjczQjlBAA== [2026-01-11 16:45:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFN0FERUM3RjY2RjczQjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFN0FERUM3RjY2RjczQjlBAA==\",\"timestamp\":\"1768130121\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:45:24+05:30"} [2026-01-11 16:45:25] [DEBUG] Ignoring event: delivered [2026-01-11 16:45:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:15:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFOUYyNjdFMkNGNEZDRTA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFOUYyNjdFMkNGNEZDRTA3AA==", "timestamp": "1768130157", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:45:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:45:59] [INFO] Sending instructions to 917202000200 [2026-01-11 16:45:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:45:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:45:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcb2becdf2824c3e81a4b449cfae9ca7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:46:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFOUYyNjdFMkNGNEZDRTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFOUYyNjdFMkNGNEZDRTA3AA==\",\"timestamp\":\"1768130157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:01+05:30"} [2026-01-11 16:46:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFOUYyNjdFMkNGNEZDRTA3AA== [2026-01-11 16:46:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:16:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3ODY4MkI2MjBDOUMxQTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3ODY4MkI2MjBDOUMxQTYxAA==", "timestamp": "1768130163", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:46:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:46:04] [INFO] Sending instructions to 917202000200 [2026-01-11 16:46:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:46:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:46:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:45:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFOUYyNjdFMkNGNEZDRTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFOUYyNjdFMkNGNEZDRTA3AA==\",\"timestamp\":\"1768130157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:04+05:30"} [2026-01-11 16:46:04] [DEBUG] Ignoring event: delivered [2026-01-11 16:46:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95f68646c0a948d5a3c6bbf5e54cdfa0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:46:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:46:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3ODY4MkI2MjBDOUMxQTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3ODY4MkI2MjBDOUMxQTYxAA==\",\"timestamp\":\"1768130163\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:05+05:30"} [2026-01-11 16:46:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3ODY4MkI2MjBDOUMxQTYxAA== [2026-01-11 16:46:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:46:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3ODY4MkI2MjBDOUMxQTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI3ODY4MkI2MjBDOUMxQTYxAA==\",\"timestamp\":\"1768130163\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:05+05:30"} [2026-01-11 16:46:07] [DEBUG] Ignoring event: delivered [2026-01-11 16:46:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:16:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMkE0NDcyMDMxNjNENzhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMkE0NDcyMDMxNjNENzhDAA==", "timestamp": "1768130198", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:46:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:46:40] [INFO] Sending instructions to 917202000200 [2026-01-11 16:46:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:46:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:46:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "202d39d16a0e4e08a4c0a26460657690", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:46:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:46:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMkE0NDcyMDMxNjNENzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMkE0NDcyMDMxNjNENzhDAA==\",\"timestamp\":\"1768130198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:41+05:30"} [2026-01-11 16:46:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMkE0NDcyMDMxNjNENzhDAA== [2026-01-11 16:46:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:46:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMkE0NDcyMDMxNjNENzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGMkE0NDcyMDMxNjNENzhDAA==\",\"timestamp\":\"1768130198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:41+05:30"} [2026-01-11 16:46:42] [DEBUG] Ignoring event: delivered [2026-01-11 16:46:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:16:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4MjE5OEQwNDIzRDgzRkM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4MjE5OEQwNDIzRDgzRkM3AA==", "timestamp": "1768130204", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:46:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:46:46] [INFO] Sending instructions to 917202000200 [2026-01-11 16:46:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:46:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:46:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d25f56af45e4f748086be766bf3b6fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:46:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:46:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4MjE5OEQwNDIzRDgzRkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4MjE5OEQwNDIzRDgzRkM3AA==\",\"timestamp\":\"1768130204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:50+05:30"} [2026-01-11 16:46:51] [DEBUG] Ignoring event: delivered [2026-01-11 16:46:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:46:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4MjE5OEQwNDIzRDgzRkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4MjE5OEQwNDIzRDgzRkM3AA==\",\"timestamp\":\"1768130204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:50+05:30"} [2026-01-11 16:46:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE4MjE5OEQwNDIzRDgzRkM3AA== [2026-01-11 16:46:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:16:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2ODM1RkE2QTgxMjZDNjFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2ODM1RkE2QTgxMjZDNjFFAA==", "timestamp": "1768130209", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:46:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:46:51] [INFO] Sending instructions to 917202000200 [2026-01-11 16:46:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:46:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:46:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07c696ba9a204d8787b7d61c0cd072b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:46:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:46:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2ODM1RkE2QTgxMjZDNjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2ODM1RkE2QTgxMjZDNjFFAA==\",\"timestamp\":\"1768130209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:52+05:30"} [2026-01-11 16:46:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2ODM1RkE2QTgxMjZDNjFFAA== [2026-01-11 16:46:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:46:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2ODM1RkE2QTgxMjZDNjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2ODM1RkE2QTgxMjZDNjFFAA==\",\"timestamp\":\"1768130209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:46:52+05:30"} [2026-01-11 16:46:54] [DEBUG] Ignoring event: delivered [2026-01-11 16:47:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:17:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzAwMTQyQTk0NjZBODczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzAwMTQyQTk0NjZBODczAA==", "timestamp": "1768130245", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:47:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:47:27] [INFO] Sending instructions to 917202000200 [2026-01-11 16:47:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:47:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:47:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e67ae94bf763481985b5f561ad72f380", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:47:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:17:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDMDVGQjZDMkQ1NTMyMDAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDMDVGQjZDMkQ1NTMyMDAxAA==", "timestamp": "1768130251", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:47:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:47:33] [INFO] Sending instructions to 917202000200 [2026-01-11 16:47:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:47:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:47:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:47:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzAwMTQyQTk0NjZBODczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzAwMTQyQTk0NjZBODczAA==\",\"timestamp\":\"1768130245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:47:32+05:30"} [2026-01-11 16:47:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzAwMTQyQTk0NjZBODczAA== [2026-01-11 16:47:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98d2d84cb7dd401fb43074c2dbdc94b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:47:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:47:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzAwMTQyQTk0NjZBODczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzAwMTQyQTk0NjZBODczAA==\",\"timestamp\":\"1768130245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:47:32+05:30"} [2026-01-11 16:47:33] [DEBUG] Ignoring event: delivered [2026-01-11 16:47:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:47:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDMDVGQjZDMkQ1NTMyMDAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDMDVGQjZDMkQ1NTMyMDAxAA==\",\"timestamp\":\"1768130251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:47:35+05:30"} [2026-01-11 16:47:36] [DEBUG] Ignoring event: delivered [2026-01-11 16:47:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:17:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0RTBGMDVBNkE4NURGMTJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0RTBGMDVBNkE4NURGMTJCAA==", "timestamp": "1768130256", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:47:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:47:38] [INFO] Sending instructions to 917202000200 [2026-01-11 16:47:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:47:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:47:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b30e6e2361b1402098c3d009ea48d1d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:47:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:47:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0RTBGMDVBNkE4NURGMTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0RTBGMDVBNkE4NURGMTJCAA==\",\"timestamp\":\"1768130256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:47:39+05:30"} [2026-01-11 16:47:40] [DEBUG] Ignoring event: delivered [2026-01-11 16:47:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:47:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0RTBGMDVBNkE4NURGMTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0RTBGMDVBNkE4NURGMTJCAA==\",\"timestamp\":\"1768130256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:47:39+05:30"} [2026-01-11 16:47:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0RTBGMDVBNkE4NURGMTJCAA== [2026-01-11 16:47:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:47:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDMDVGQjZDMkQ1NTMyMDAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDMDVGQjZDMkQ1NTMyMDAxAA==\",\"timestamp\":\"1768130251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:47:39+05:30"} [2026-01-11 16:47:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDMDVGQjZDMkQ1NTMyMDAxAA== [2026-01-11 16:48:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:18:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBNDcyMTNFMEYzNDlFRDg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBNDcyMTNFMEYzNDlFRDg3AA==", "timestamp": "1768130293", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:48:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:48:15] [INFO] Sending instructions to 917202000200 [2026-01-11 16:48:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:48:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:48:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27b6f700d4ac4500a0d426272ee099f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:48:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:48:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBNDcyMTNFMEYzNDlFRDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBNDcyMTNFMEYzNDlFRDg3AA==\",\"timestamp\":\"1768130293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:48:16+05:30"} [2026-01-11 16:48:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBNDcyMTNFMEYzNDlFRDg3AA== [2026-01-11 16:48:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:48:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBNDcyMTNFMEYzNDlFRDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBNDcyMTNFMEYzNDlFRDg3AA==\",\"timestamp\":\"1768130293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:48:16+05:30"} [2026-01-11 16:48:17] [DEBUG] Ignoring event: delivered [2026-01-11 16:48:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:18:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0QjUzMDkwMUI5MkVCOTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0QjUzMDkwMUI5MkVCOTYwAA==", "timestamp": "1768130298", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:48:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:48:20] [INFO] Sending instructions to 917202000200 [2026-01-11 16:48:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:48:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:48:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58689add886c4c2cafee31bff76260bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:48:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:48:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0QjUzMDkwMUI5MkVCOTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0QjUzMDkwMUI5MkVCOTYwAA==\",\"timestamp\":\"1768130298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:48:20+05:30"} [2026-01-11 16:48:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0QjUzMDkwMUI5MkVCOTYwAA== [2026-01-11 16:48:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:48:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0QjUzMDkwMUI5MkVCOTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0QjUzMDkwMUI5MkVCOTYwAA==\",\"timestamp\":\"1768130298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:48:20+05:30"} [2026-01-11 16:48:21] [DEBUG] Ignoring event: delivered [2026-01-11 16:48:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:18:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRkQ4NkZEREJDOEMxMTk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRkQ4NkZEREJDOEMxMTk5AA==", "timestamp": "1768130304", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:48:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:48:25] [INFO] Sending instructions to 917202000200 [2026-01-11 16:48:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:48:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:48:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a59cea43c56a49129fb095cb9908d0e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:48:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:48:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRkQ4NkZEREJDOEMxMTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRkQ4NkZEREJDOEMxMTk5AA==\",\"timestamp\":\"1768130304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:48:26+05:30"} [2026-01-11 16:48:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRkQ4NkZEREJDOEMxMTk5AA== [2026-01-11 16:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:48:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRkQ4NkZEREJDOEMxMTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGRkQ4NkZEREJDOEMxMTk5AA==\",\"timestamp\":\"1768130304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:48:29+05:30"} [2026-01-11 16:48:30] [DEBUG] Ignoring event: delivered [2026-01-11 16:49:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:19:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyQjRFNUNCQzU3N0VGMUM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyQjRFNUNCQzU3N0VGMUM0AA==", "timestamp": "1768130340", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:49:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:49:03] [INFO] Sending instructions to 917202000200 [2026-01-11 16:49:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:49:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:49:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e3630473b6a40ed97859da16af70d0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:49:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyQjRFNUNCQzU3N0VGMUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyQjRFNUNCQzU3N0VGMUM0AA==\",\"timestamp\":\"1768130340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:04+05:30"} [2026-01-11 16:49:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyQjRFNUNCQzU3N0VGMUM0AA== [2026-01-11 16:49:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyQjRFNUNCQzU3N0VGMUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyQjRFNUNCQzU3N0VGMUM0AA==\",\"timestamp\":\"1768130340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:07+05:30"} [2026-01-11 16:49:08] [DEBUG] Ignoring event: delivered [2026-01-11 16:49:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:19:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFENTcwREU5MDY2OUQ0MEM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFENTcwREU5MDY2OUQ0MEM4AA==", "timestamp": "1768130346", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:49:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:49:08] [INFO] Sending instructions to 917202000200 [2026-01-11 16:49:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:49:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:49:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3793735fa3794c57a514d81550d13bb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFENTcwREU5MDY2OUQ0MEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFENTcwREU5MDY2OUQ0MEM4AA==\",\"timestamp\":\"1768130346\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:10+05:30"} [2026-01-11 16:49:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFENTcwREU5MDY2OUQ0MEM4AA== [2026-01-11 16:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFENTcwREU5MDY2OUQ0MEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFENTcwREU5MDY2OUQ0MEM4AA==\",\"timestamp\":\"1768130346\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:10+05:30"} [2026-01-11 16:49:11] [DEBUG] Ignoring event: delivered [2026-01-11 16:49:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:19:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjU1Q0E0MzdDNjhCQUJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjU1Q0E0MzdDNjhCQUJGAA==", "timestamp": "1768130352", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:49:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:49:14] [INFO] Sending instructions to 917202000200 [2026-01-11 16:49:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:49:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:49:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bf699caf45243d48253fccadade69ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:49:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjU1Q0E0MzdDNjhCQUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjU1Q0E0MzdDNjhCQUJGAA==\",\"timestamp\":\"1768130352\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:14+05:30"} [2026-01-11 16:49:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjU1Q0E0MzdDNjhCQUJGAA== [2026-01-11 16:49:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjU1Q0E0MzdDNjhCQUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxRjU1Q0E0MzdDNjhCQUJGAA==\",\"timestamp\":\"1768130352\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:14+05:30"} [2026-01-11 16:49:15] [DEBUG] Ignoring event: delivered [2026-01-11 16:49:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:19:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QkJERjBBMUUwMDA5QzA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QkJERjBBMUUwMDA5QzA2AA==", "timestamp": "1768130357", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:49:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:49:19] [INFO] Sending instructions to 917202000200 [2026-01-11 16:49:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:49:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:49:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15873a0befe14a6fade889e2a8b6bea3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:49:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QkJERjBBMUUwMDA5QzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QkJERjBBMUUwMDA5QzA2AA==\",\"timestamp\":\"1768130357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:19+05:30"} [2026-01-11 16:49:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QkJERjBBMUUwMDA5QzA2AA== [2026-01-11 16:49:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QkJERjBBMUUwMDA5QzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QkJERjBBMUUwMDA5QzA2AA==\",\"timestamp\":\"1768130357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:19+05:30"} [2026-01-11 16:49:20] [DEBUG] Ignoring event: delivered [2026-01-11 16:49:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:19:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzOEU2QkYzNzQzRTA0QTIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzOEU2QkYzNzQzRTA0QTIxAA==", "timestamp": "1768130363", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:49:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:49:24] [INFO] Sending instructions to 917202000200 [2026-01-11 16:49:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:49:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:49:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef0e38cd620e401ea1b9a37eb6dbf7e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:49:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzOEU2QkYzNzQzRTA0QTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzOEU2QkYzNzQzRTA0QTIxAA==\",\"timestamp\":\"1768130363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:28+05:30"} [2026-01-11 16:49:28] [DEBUG] Ignoring event: delivered [2026-01-11 16:49:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:19:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIwMEQ2RTc5NTIxRjMxNzdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIwMEQ2RTc5NTIxRjMxNzdDAA==", "timestamp": "1768130368", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:49:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:49:30] [INFO] Sending instructions to 917202000200 [2026-01-11 16:49:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:49:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:49:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70c27406a7bd49a4b7902b29950f5aa9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:49:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzOEU2QkYzNzQzRTA0QTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzOEU2QkYzNzQzRTA0QTIxAA==\",\"timestamp\":\"1768130363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:31+05:30"} [2026-01-11 16:49:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzOEU2QkYzNzQzRTA0QTIxAA== [2026-01-11 16:49:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIwMEQ2RTc5NTIxRjMxNzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIwMEQ2RTc5NTIxRjMxNzdDAA==\",\"timestamp\":\"1768130368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:31+05:30"} [2026-01-11 16:49:32] [DEBUG] Ignoring event: delivered [2026-01-11 16:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIwMEQ2RTc5NTIxRjMxNzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIwMEQ2RTc5NTIxRjMxNzdDAA==\",\"timestamp\":\"1768130368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:34+05:30"} [2026-01-11 16:49:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIwMEQ2RTc5NTIxRjMxNzdDAA== [2026-01-11 16:49:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:19:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1MzMxRjA1NjU1NDYzQjE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1MzMxRjA1NjU1NDYzQjE4AA==", "timestamp": "1768130374", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:49:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:49:36] [INFO] Sending instructions to 917202000200 [2026-01-11 16:49:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:49:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:49:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe1a51acee54404a87cd71da2a6de80f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:49:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1MzMxRjA1NjU1NDYzQjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1MzMxRjA1NjU1NDYzQjE4AA==\",\"timestamp\":\"1768130374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:37+05:30"} [2026-01-11 16:49:38] [DEBUG] Ignoring event: delivered [2026-01-11 16:49:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1MzMxRjA1NjU1NDYzQjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1MzMxRjA1NjU1NDYzQjE4AA==\",\"timestamp\":\"1768130374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:37+05:30"} [2026-01-11 16:49:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA1MzMxRjA1NjU1NDYzQjE4AA== [2026-01-11 16:49:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:19:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBNjI5Q0QwNDM4NEUzRTk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBNjI5Q0QwNDM4NEUzRTk2AA==", "timestamp": "1768130380", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:49:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:49:41] [INFO] Sending instructions to 917202000200 [2026-01-11 16:49:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:49:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:49:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9632504f64774804957dcbf13e0e8170", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:49:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBNjI5Q0QwNDM4NEUzRTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBNjI5Q0QwNDM4NEUzRTk2AA==\",\"timestamp\":\"1768130380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:50+05:30"} [2026-01-11 16:49:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBNjI5Q0QwNDM4NEUzRTk2AA== [2026-01-11 16:49:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:49:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBNjI5Q0QwNDM4NEUzRTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBNjI5Q0QwNDM4NEUzRTk2AA==\",\"timestamp\":\"1768130380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:49:50+05:30"} [2026-01-11 16:49:51] [DEBUG] Ignoring event: delivered [2026-01-11 16:50:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:20:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDNzJFNkU1REFEMzE2QUVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDNzJFNkU1REFEMzE2QUVBAA==", "timestamp": "1768130415", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:50:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:50:17] [INFO] Sending instructions to 917202000200 [2026-01-11 16:50:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:50:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:50:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07e70377960e420189ea7270ac8689ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:50:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDNzJFNkU1REFEMzE2QUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDNzJFNkU1REFEMzE2QUVBAA==\",\"timestamp\":\"1768130415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:50:20+05:30"} [2026-01-11 16:50:21] [DEBUG] Ignoring event: delivered [2026-01-11 16:50:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:20:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEFCMjg3RkI1OUUwOTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEFCMjg3RkI1OUUwOTYxAA==", "timestamp": "1768130421", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:50:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:50:22] [INFO] Sending instructions to 917202000200 [2026-01-11 16:50:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:50:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:50:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed3ac229e2a04e6ebea249ccb5e18e20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:50:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDNzJFNkU1REFEMzE2QUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDNzJFNkU1REFEMzE2QUVBAA==\",\"timestamp\":\"1768130415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:50:24+05:30"} [2026-01-11 16:50:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdDNzJFNkU1REFEMzE2QUVBAA== [2026-01-11 16:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:50:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEFCMjg3RkI1OUUwOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEFCMjg3RkI1OUUwOTYxAA==\",\"timestamp\":\"1768130421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:50:24+05:30"} [2026-01-11 16:50:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEFCMjg3RkI1OUUwOTYxAA== [2026-01-11 16:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:50:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEFCMjg3RkI1OUUwOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFDNEFCMjg3RkI1OUUwOTYxAA==\",\"timestamp\":\"1768130421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:50:24+05:30"} [2026-01-11 16:50:25] [DEBUG] Ignoring event: delivered [2026-01-11 16:50:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:20:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxNDhFMjAwMTBGOTk4MjM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxNDhFMjAwMTBGOTk4MjM3AA==", "timestamp": "1768130456", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:50:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:50:58] [INFO] Sending instructions to 917202000200 [2026-01-11 16:50:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:50:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:50:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a43556c54cef43adafe70e6b13e160e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:51:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxNDhFMjAwMTBGOTk4MjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxNDhFMjAwMTBGOTk4MjM3AA==\",\"timestamp\":\"1768130456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:01+05:30"} [2026-01-11 16:51:03] [DEBUG] Ignoring event: delivered [2026-01-11 16:51:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxNDhFMjAwMTBGOTk4MjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxNDhFMjAwMTBGOTk4MjM3AA==\",\"timestamp\":\"1768130456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:01+05:30"} [2026-01-11 16:51:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxNDhFMjAwMTBGOTk4MjM3AA== [2026-01-11 16:51:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:21:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyRDlEODQ0NkQwOEFCMTZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyRDlEODQ0NkQwOEFCMTZBAA==", "timestamp": "1768130462", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:51:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:51:04] [INFO] Sending instructions to 917202000200 [2026-01-11 16:51:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:51:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:51:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccf895a4bdfa4c949fdc3b27a241dc9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:51:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyRDlEODQ0NkQwOEFCMTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyRDlEODQ0NkQwOEFCMTZBAA==\",\"timestamp\":\"1768130462\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:05+05:30"} [2026-01-11 16:51:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyRDlEODQ0NkQwOEFCMTZBAA== [2026-01-11 16:51:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyRDlEODQ0NkQwOEFCMTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyRDlEODQ0NkQwOEFCMTZBAA==\",\"timestamp\":\"1768130462\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:08+05:30"} [2026-01-11 16:51:09] [DEBUG] Ignoring event: delivered [2026-01-11 16:51:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:21:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJDMTUwNTlEMkIzMzQxOTY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJDMTUwNTlEMkIzMzQxOTY2AA==", "timestamp": "1768130468", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:51:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:51:09] [INFO] Sending instructions to 917202000200 [2026-01-11 16:51:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:51:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:51:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cd9db016ab44095ad18f4a4de90c9c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:51:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJDMTUwNTlEMkIzMzQxOTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJDMTUwNTlEMkIzMzQxOTY2AA==\",\"timestamp\":\"1768130468\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:11+05:30"} [2026-01-11 16:51:11] [DEBUG] Ignoring event: delivered [2026-01-11 16:51:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJDMTUwNTlEMkIzMzQxOTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJDMTUwNTlEMkIzMzQxOTY2AA==\",\"timestamp\":\"1768130468\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:13+05:30"} [2026-01-11 16:51:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJDMTUwNTlEMkIzMzQxOTY2AA== [2026-01-11 16:51:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:21:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQTVBMzU3NDE0RENCMUVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQTVBMzU3NDE0RENCMUVFAA==", "timestamp": "1768130504", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:51:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:51:46] [INFO] Sending instructions to 917202000200 [2026-01-11 16:51:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:51:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:51:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31021d05b9844835879e7d8fec202a2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQTVBMzU3NDE0RENCMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQTVBMzU3NDE0RENCMUVFAA==\",\"timestamp\":\"1768130504\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:48+05:30"} [2026-01-11 16:51:49] [DEBUG] Ignoring event: delivered [2026-01-11 16:51:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:21:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDNjBDQTU1QUQwRDU0QTVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDNjBDQTU1QUQwRDU0QTVGAA==", "timestamp": "1768130509", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:51:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:51:51] [INFO] Sending instructions to 917202000200 [2026-01-11 16:51:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:51:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:51:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "935cf15eab63496da76e05723cc6254e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDNjBDQTU1QUQwRDU0QTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDNjBDQTU1QUQwRDU0QTVGAA==\",\"timestamp\":\"1768130509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:51+05:30"} [2026-01-11 16:51:52] [DEBUG] Ignoring event: delivered [2026-01-11 16:51:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQTVBMzU3NDE0RENCMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQTVBMzU3NDE0RENCMUVFAA==\",\"timestamp\":\"1768130504\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:53+05:30"} [2026-01-11 16:51:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQTVBMzU3NDE0RENCMUVFAA== [2026-01-11 16:51:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDNjBDQTU1QUQwRDU0QTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDNjBDQTU1QUQwRDU0QTVGAA==\",\"timestamp\":\"1768130509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:51:53+05:30"} [2026-01-11 16:51:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDNjBDQTU1QUQwRDU0QTVGAA== [2026-01-11 16:51:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:21:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0QTBFNUE1MDg2OTM5OEE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0QTBFNUE1MDg2OTM5OEE3AA==", "timestamp": "1768130515", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:51:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:51:57] [INFO] Sending instructions to 917202000200 [2026-01-11 16:51:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:51:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:51:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "681d50daf4454db8b2db7324d24a42c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:52:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0QTBFNUE1MDg2OTM5OEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0QTBFNUE1MDg2OTM5OEE3AA==\",\"timestamp\":\"1768130515\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:02+05:30"} [2026-01-11 16:52:03] [DEBUG] Ignoring event: delivered [2026-01-11 16:52:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:51:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0QTBFNUE1MDg2OTM5OEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0QTBFNUE1MDg2OTM5OEE3AA==\",\"timestamp\":\"1768130515\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:02+05:30"} [2026-01-11 16:52:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0QTBFNUE1MDg2OTM5OEE3AA== [2026-01-11 16:52:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:22:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY3NDgxQkI5NDREQ0M3QUQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY3NDgxQkI5NDREQ0M3QUQ5AA==", "timestamp": "1768130552", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:52:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:52:34] [INFO] Sending instructions to 917202000200 [2026-01-11 16:52:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:52:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:52:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ab5367ac6d841bfa0c8391485a7f6f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:52:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:52:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY3NDgxQkI5NDREQ0M3QUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY3NDgxQkI5NDREQ0M3QUQ5AA==\",\"timestamp\":\"1768130552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:37+05:30"} [2026-01-11 16:52:39] [DEBUG] Ignoring event: delivered [2026-01-11 16:52:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:22:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNBMzUyMDE1MjJFOTU1NUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNBMzUyMDE1MjJFOTU1NUMxAA==", "timestamp": "1768130558", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:52:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:52:40] [INFO] Sending instructions to 917202000200 [2026-01-11 16:52:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:52:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:52:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:52:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY3NDgxQkI5NDREQ0M3QUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY3NDgxQkI5NDREQ0M3QUQ5AA==\",\"timestamp\":\"1768130552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:37+05:30"} [2026-01-11 16:52:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY3NDgxQkI5NDREQ0M3QUQ5AA== [2026-01-11 16:52:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25639debbe12412ab6a4d6df87668592", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:52:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:52:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNBMzUyMDE1MjJFOTU1NUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNBMzUyMDE1MjJFOTU1NUMxAA==\",\"timestamp\":\"1768130558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:40+05:30"} [2026-01-11 16:52:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNBMzUyMDE1MjJFOTU1NUMxAA== [2026-01-11 16:52:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:52:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNBMzUyMDE1MjJFOTU1NUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNBMzUyMDE1MjJFOTU1NUMxAA==\",\"timestamp\":\"1768130558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:40+05:30"} [2026-01-11 16:52:41] [DEBUG] Ignoring event: delivered [2026-01-11 16:52:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:22:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MTQyRjcwQzgyMTlDMDM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MTQyRjcwQzgyMTlDMDM4AA==", "timestamp": "1768130563", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:52:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:52:45] [INFO] Sending instructions to 917202000200 [2026-01-11 16:52:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:52:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:52:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30f46ec7f48047a5b46370ab8b9eacf5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:52:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:22:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NTFGOTVGNkJEQkMzNTNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NTFGOTVGNkJEQkMzNTNDAA==", "timestamp": "1768130568", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:52:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:52:50] [INFO] Sending instructions to 917202000200 [2026-01-11 16:52:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:52:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:52:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "565679ec9aac4cc292d5a860d496d860", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:52:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:52:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NTFGOTVGNkJEQkMzNTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NTFGOTVGNkJEQkMzNTNDAA==\",\"timestamp\":\"1768130568\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:50+05:30"} [2026-01-11 16:52:51] [DEBUG] Ignoring event: delivered [2026-01-11 16:52:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:52:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NTFGOTVGNkJEQkMzNTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NTFGOTVGNkJEQkMzNTNDAA==\",\"timestamp\":\"1768130568\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:50+05:30"} [2026-01-11 16:52:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2NTFGOTVGNkJEQkMzNTNDAA== [2026-01-11 16:52:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:52:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MTQyRjcwQzgyMTlDMDM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MTQyRjcwQzgyMTlDMDM4AA==\",\"timestamp\":\"1768130563\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:55+05:30"} [2026-01-11 16:52:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MTQyRjcwQzgyMTlDMDM4AA== [2026-01-11 16:52:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:52:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MTQyRjcwQzgyMTlDMDM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MTQyRjcwQzgyMTlDMDM4AA==\",\"timestamp\":\"1768130563\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:52:55+05:30"} [2026-01-11 16:52:56] [DEBUG] Ignoring event: delivered [2026-01-11 16:53:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:23:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQUE0M0ZFNTQyNTFENDQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQUE0M0ZFNTQyNTFENDQ1AA==", "timestamp": "1768130604", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:53:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:53:26] [INFO] Sending instructions to 917202000200 [2026-01-11 16:53:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:53:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:53:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f86c2d76cbb437ab6d518a389b00dbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:53:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQUE0M0ZFNTQyNTFENDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQUE0M0ZFNTQyNTFENDQ1AA==\",\"timestamp\":\"1768130604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:27+05:30"} [2026-01-11 16:53:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQUE0M0ZFNTQyNTFENDQ1AA== [2026-01-11 16:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQUE0M0ZFNTQyNTFENDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQUE0M0ZFNTQyNTFENDQ1AA==\",\"timestamp\":\"1768130604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:31+05:30"} [2026-01-11 16:53:32] [DEBUG] Ignoring event: delivered [2026-01-11 16:53:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:23:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MTk1RUI2OUFBM0FEMERBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MTk1RUI2OUFBM0FEMERBAA==", "timestamp": "1768130610", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:53:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:53:32] [INFO] Sending instructions to 917202000200 [2026-01-11 16:53:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:53:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:53:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "606b152b99df455ab4f94edcca95027a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:53:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MTk1RUI2OUFBM0FEMERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MTk1RUI2OUFBM0FEMERBAA==\",\"timestamp\":\"1768130610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:33+05:30"} [2026-01-11 16:53:33] [DEBUG] Ignoring event: delivered [2026-01-11 16:53:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MTk1RUI2OUFBM0FEMERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MTk1RUI2OUFBM0FEMERBAA==\",\"timestamp\":\"1768130610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:32+05:30"} [2026-01-11 16:53:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MTk1RUI2OUFBM0FEMERBAA== [2026-01-11 16:53:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:23:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QjhDRUI0MTExMEQ2NUYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QjhDRUI0MTExMEQ2NUYxAA==", "timestamp": "1768130615", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:53:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:53:37] [INFO] Sending instructions to 917202000200 [2026-01-11 16:53:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:53:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:53:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6310edea3a4a473aad36d4bb6ce8f8ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:53:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QjhDRUI0MTExMEQ2NUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QjhDRUI0MTExMEQ2NUYxAA==\",\"timestamp\":\"1768130615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:40+05:30"} [2026-01-11 16:53:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QjhDRUI0MTExMEQ2NUYxAA== [2026-01-11 16:53:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QjhDRUI0MTExMEQ2NUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QjhDRUI0MTExMEQ2NUYxAA==\",\"timestamp\":\"1768130615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:40+05:30"} [2026-01-11 16:53:41] [DEBUG] Ignoring event: delivered [2026-01-11 16:53:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:23:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4RUM4M0ZFMEFGNjI4OUMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4RUM4M0ZFMEFGNjI4OUMyAA==", "timestamp": "1768130621", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:53:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:53:42] [INFO] Sending instructions to 917202000200 [2026-01-11 16:53:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:53:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:53:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15dcc425e72248a18ed38ec99afa6c02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4RUM4M0ZFMEFGNjI4OUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4RUM4M0ZFMEFGNjI4OUMyAA==\",\"timestamp\":\"1768130621\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:43+05:30"} [2026-01-11 16:53:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4RUM4M0ZFMEFGNjI4OUMyAA== [2026-01-11 16:53:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4RUM4M0ZFMEFGNjI4OUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4RUM4M0ZFMEFGNjI4OUMyAA==\",\"timestamp\":\"1768130621\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:44+05:30"} [2026-01-11 16:53:45] [DEBUG] Ignoring event: delivered [2026-01-11 16:53:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:23:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNTE0RkE3RDk5N0JGQjVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNTE0RkE3RDk5N0JGQjVEAA==", "timestamp": "1768130626", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:53:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:53:48] [INFO] Sending instructions to 917202000200 [2026-01-11 16:53:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:53:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:53:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b42489490354151a1ef84099f97cfd7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:53:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:23:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQjlGOEI5RjA0MUZGNTI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQjlGOEI5RjA0MUZGNTI1AA==", "timestamp": "1768130632", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:53:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:53:53] [INFO] Sending instructions to 917202000200 [2026-01-11 16:53:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:53:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:53:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d4cb3e03d0f47a5950ed0686d96a45e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:53:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNTE0RkE3RDk5N0JGQjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNTE0RkE3RDk5N0JGQjVEAA==\",\"timestamp\":\"1768130626\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:55+05:30"} [2026-01-11 16:53:55] [DEBUG] Ignoring event: delivered [2026-01-11 16:53:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNTE0RkE3RDk5N0JGQjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNTE0RkE3RDk5N0JGQjVEAA==\",\"timestamp\":\"1768130626\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:55+05:30"} [2026-01-11 16:53:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkxNTE0RkE3RDk5N0JGQjVEAA== [2026-01-11 16:53:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQjlGOEI5RjA0MUZGNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQjlGOEI5RjA0MUZGNTI1AA==\",\"timestamp\":\"1768130632\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:55+05:30"} [2026-01-11 16:53:56] [DEBUG] Ignoring event: delivered [2026-01-11 16:53:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:23:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNUZEMzAwQTBDOUVDRkQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNUZEMzAwQTBDOUVDRkQ3AA==", "timestamp": "1768130637", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:53:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:53:59] [INFO] Sending instructions to 917202000200 [2026-01-11 16:53:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:53:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:53:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f93ee5753a54a6eb854718a1106f690", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:54:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQjlGOEI5RjA0MUZGNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQjlGOEI5RjA0MUZGNTI1AA==\",\"timestamp\":\"1768130632\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:53:59+05:30"} [2026-01-11 16:54:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyQjlGOEI5RjA0MUZGNTI1AA== [2026-01-11 16:54:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNUZEMzAwQTBDOUVDRkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNUZEMzAwQTBDOUVDRkQ3AA==\",\"timestamp\":\"1768130637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:54:02+05:30"} [2026-01-11 16:54:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNUZEMzAwQTBDOUVDRkQ3AA== [2026-01-11 16:54:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:24:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxOEE5REY5REI5NkZEM0VGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxOEE5REY5REI5NkZEM0VGAA==", "timestamp": "1768130643", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:54:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:54:05] [INFO] Sending instructions to 917202000200 [2026-01-11 16:54:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:54:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:54:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8eb0ca9bf784115bc593e1893df01d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:54:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:53:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNUZEMzAwQTBDOUVDRkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNUZEMzAwQTBDOUVDRkQ3AA==\",\"timestamp\":\"1768130637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:54:06+05:30"} [2026-01-11 16:54:07] [DEBUG] Ignoring event: delivered [2026-01-11 16:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:54:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxOEE5REY5REI5NkZEM0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxOEE5REY5REI5NkZEM0VGAA==\",\"timestamp\":\"1768130643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:54:10+05:30"} [2026-01-11 16:54:10] [DEBUG] Ignoring event: delivered [2026-01-11 16:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:54:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxOEE5REY5REI5NkZEM0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxOEE5REY5REI5NkZEM0VGAA==\",\"timestamp\":\"1768130643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:54:10+05:30"} [2026-01-11 16:54:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxOEE5REY5REI5NkZEM0VGAA== [2026-01-11 16:54:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:24:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NDQ3RDIzQUMxQTAwRjZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NDQ3RDIzQUMxQTAwRjZFAA==", "timestamp": "1768130679", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:54:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:54:41] [INFO] Sending instructions to 917202000200 [2026-01-11 16:54:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:54:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:54:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1f395195a53419280827c8372c2a6e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:54:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NDQ3RDIzQUMxQTAwRjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NDQ3RDIzQUMxQTAwRjZFAA==\",\"timestamp\":\"1768130679\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:54:44+05:30"} [2026-01-11 16:54:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NDQ3RDIzQUMxQTAwRjZFAA== [2026-01-11 16:54:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NDQ3RDIzQUMxQTAwRjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NDQ3RDIzQUMxQTAwRjZFAA==\",\"timestamp\":\"1768130679\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:54:44+05:30"} [2026-01-11 16:54:45] [DEBUG] Ignoring event: delivered [2026-01-11 16:54:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:24:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RTcxNkM1NTUyNzY0MUI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RTcxNkM1NTUyNzY0MUI2AA==", "timestamp": "1768130685", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:54:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:54:47] [INFO] Sending instructions to 917202000200 [2026-01-11 16:54:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:54:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:54:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20870bcd3e254bfab07815f63c7331e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:54:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:54:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RTcxNkM1NTUyNzY0MUI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RTcxNkM1NTUyNzY0MUI2AA==\",\"timestamp\":\"1768130685\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:54:48+05:30"} [2026-01-11 16:54:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RTcxNkM1NTUyNzY0MUI2AA== [2026-01-11 16:54:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:54:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RTcxNkM1NTUyNzY0MUI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU0RTcxNkM1NTUyNzY0MUI2AA==\",\"timestamp\":\"1768130685\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:54:50+05:30"} [2026-01-11 16:54:51] [DEBUG] Ignoring event: delivered [2026-01-11 16:55:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:25:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZCOTExQTQ2NzJGMEFCRUNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZCOTExQTQ2NzJGMEFCRUNFAA==", "timestamp": "1768130721", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:55:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:55:23] [INFO] Sending instructions to 917202000200 [2026-01-11 16:55:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:55:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:55:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81fce267cf2f427289cc0f14b915d6b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:55:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZCOTExQTQ2NzJGMEFCRUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZCOTExQTQ2NzJGMEFCRUNFAA==\",\"timestamp\":\"1768130721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:55:24+05:30"} [2026-01-11 16:55:26] [DEBUG] Ignoring event: delivered [2026-01-11 16:55:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:25:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMzM0Q2QUU3NzA2Q0M2QjRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMzM0Q2QUU3NzA2Q0M2QjRDAA==", "timestamp": "1768130727", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:55:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:55:29] [INFO] Sending instructions to 917202000200 [2026-01-11 16:55:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:55:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:55:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6b6756843cb439a957df044623e56e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:55:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZCOTExQTQ2NzJGMEFCRUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZCOTExQTQ2NzJGMEFCRUNFAA==\",\"timestamp\":\"1768130721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:55:31+05:30"} [2026-01-11 16:55:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZCOTExQTQ2NzJGMEFCRUNFAA== [2026-01-11 16:55:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:55:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMzM0Q2QUU3NzA2Q0M2QjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMzM0Q2QUU3NzA2Q0M2QjRDAA==\",\"timestamp\":\"1768130727\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:55:33+05:30"} [2026-01-11 16:55:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMzM0Q2QUU3NzA2Q0M2QjRDAA== [2026-01-11 16:55:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:25:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCRUJDMzU0Q0E5ODJGNjczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCRUJDMzU0Q0E5ODJGNjczAA==", "timestamp": "1768130733", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:55:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:55:34] [INFO] Sending instructions to 917202000200 [2026-01-11 16:55:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:55:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:55:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bff1b55da2d4103ba1702a189d84d60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:55:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:55:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCRUJDMzU0Q0E5ODJGNjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCRUJDMzU0Q0E5ODJGNjczAA==\",\"timestamp\":\"1768130733\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:55:36+05:30"} [2026-01-11 16:55:37] [DEBUG] Ignoring event: delivered [2026-01-11 16:55:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:55:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCRUJDMzU0Q0E5ODJGNjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCRUJDMzU0Q0E5ODJGNjczAA==\",\"timestamp\":\"1768130733\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:55:37+05:30"} [2026-01-11 16:55:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCRUJDMzU0Q0E5ODJGNjczAA== [2026-01-11 16:55:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:55:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMzM0Q2QUU3NzA2Q0M2QjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMzM0Q2QUU3NzA2Q0M2QjRDAA==\",\"timestamp\":\"1768130727\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:55:37+05:30"} [2026-01-11 16:55:38] [DEBUG] Ignoring event: delivered [2026-01-11 16:55:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:25:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFOTA2MDFEMDBDQkJGMjg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFOTA2MDFEMDBDQkJGMjg4AA==", "timestamp": "1768130738", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:55:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:55:39] [INFO] Sending instructions to 917202000200 [2026-01-11 16:55:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:55:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:55:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bcbea797f0204b0193c19d88e13ddb97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:55:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:55:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFOTA2MDFEMDBDQkJGMjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFOTA2MDFEMDBDQkJGMjg4AA==\",\"timestamp\":\"1768130738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:55:40+05:30"} [2026-01-11 16:55:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFOTA2MDFEMDBDQkJGMjg4AA== [2026-01-11 16:55:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:55:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFOTA2MDFEMDBDQkJGMjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFOTA2MDFEMDBDQkJGMjg4AA==\",\"timestamp\":\"1768130738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:55:42+05:30"} [2026-01-11 16:55:42] [DEBUG] Ignoring event: delivered [2026-01-11 16:56:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:26:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZBQjdEMDNCMjMxRUIwN0I0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZBQjdEMDNCMjMxRUIwN0I0AA==", "timestamp": "1768130774", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:56:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:56:15] [INFO] Sending instructions to 917202000200 [2026-01-11 16:56:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:56:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:56:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b0857cf123e468bacc31eb8a3d4e069", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:56:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:26:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzMDA0QjFGREM2RkUyNDY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzMDA0QjFGREM2RkUyNDY1AA==", "timestamp": "1768130779", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:56:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:56:21] [INFO] Sending instructions to 917202000200 [2026-01-11 16:56:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:56:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:56:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "978ea1cd9aab4fd7a7ae24debe5bb493", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:56:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZBQjdEMDNCMjMxRUIwN0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZBQjdEMDNCMjMxRUIwN0I0AA==\",\"timestamp\":\"1768130774\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:56:20+05:30"} [2026-01-11 16:56:21] [DEBUG] Ignoring event: delivered [2026-01-11 16:56:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:56:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzMDA0QjFGREM2RkUyNDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzMDA0QjFGREM2RkUyNDY1AA==\",\"timestamp\":\"1768130779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:56:23+05:30"} [2026-01-11 16:56:24] [DEBUG] Ignoring event: delivered [2026-01-11 16:56:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZBQjdEMDNCMjMxRUIwN0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZBQjdEMDNCMjMxRUIwN0I0AA==\",\"timestamp\":\"1768130774\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:56:24+05:30"} [2026-01-11 16:56:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZBQjdEMDNCMjMxRUIwN0I0AA== [2026-01-11 16:56:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:26:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGQjBCQ0VENjYzN0Q3OEIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGQjBCQ0VENjYzN0Q3OEIzAA==", "timestamp": "1768130784", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:56:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:56:26] [INFO] Sending instructions to 917202000200 [2026-01-11 16:56:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:56:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:56:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96e8d7f48b294dc4aaf81502dda635c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:56:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:56:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzMDA0QjFGREM2RkUyNDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzMDA0QjFGREM2RkUyNDY1AA==\",\"timestamp\":\"1768130779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:56:27+05:30"} [2026-01-11 16:56:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIzMDA0QjFGREM2RkUyNDY1AA== [2026-01-11 16:56:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:56:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGQjBCQ0VENjYzN0Q3OEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGQjBCQ0VENjYzN0Q3OEIzAA==\",\"timestamp\":\"1768130784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:56:27+05:30"} [2026-01-11 16:56:28] [DEBUG] Ignoring event: delivered [2026-01-11 16:56:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:56:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGQjBCQ0VENjYzN0Q3OEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGQjBCQ0VENjYzN0Q3OEIzAA==\",\"timestamp\":\"1768130784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:56:28+05:30"} [2026-01-11 16:56:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGQjBCQ0VENjYzN0Q3OEIzAA== [2026-01-11 16:56:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:26:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2NDc0MUIyNkY3MjFBODNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2NDc0MUIyNkY3MjFBODNEAA==", "timestamp": "1768130790", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:56:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:56:32] [INFO] Sending instructions to 917202000200 [2026-01-11 16:56:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:56:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:56:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "630907a271d94f949661be1b7830d93e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:56:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:56:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2NDc0MUIyNkY3MjFBODNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2NDc0MUIyNkY3MjFBODNEAA==\",\"timestamp\":\"1768130790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:56:38+05:30"} [2026-01-11 16:56:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2NDc0MUIyNkY3MjFBODNEAA== [2026-01-11 16:56:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:56:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2NDc0MUIyNkY3MjFBODNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM2NDc0MUIyNkY3MjFBODNEAA==\",\"timestamp\":\"1768130790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:56:38+05:30"} [2026-01-11 16:56:39] [DEBUG] Ignoring event: delivered [2026-01-11 16:57:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:27:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczMTQ3ODQxOTNDNzNGMTM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczMTQ3ODQxOTNDNzNGMTM3AA==", "timestamp": "1768130826", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:57:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:57:07] [INFO] Sending instructions to 917202000200 [2026-01-11 16:57:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:57:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:57:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f48471df35bc4bc49d081ce846d9842b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:57:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczMTQ3ODQxOTNDNzNGMTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczMTQ3ODQxOTNDNzNGMTM3AA==\",\"timestamp\":\"1768130826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:57:08+05:30"} [2026-01-11 16:57:09] [DEBUG] Ignoring event: delivered [2026-01-11 16:57:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczMTQ3ODQxOTNDNzNGMTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczMTQ3ODQxOTNDNzNGMTM3AA==\",\"timestamp\":\"1768130826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:57:08+05:30"} [2026-01-11 16:57:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjczMTQ3ODQxOTNDNzNGMTM3AA== [2026-01-11 16:57:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:27:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNzdCQjRBREU2NjUwQTA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNzdCQjRBREU2NjUwQTA1AA==", "timestamp": "1768130831", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:57:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:57:13] [INFO] Sending instructions to 917202000200 [2026-01-11 16:57:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:57:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:57:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65eb300d5d5447c0805b83a09566b925", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:57:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNzdCQjRBREU2NjUwQTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNzdCQjRBREU2NjUwQTA1AA==\",\"timestamp\":\"1768130831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:57:13+05:30"} [2026-01-11 16:57:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNzdCQjRBREU2NjUwQTA1AA== [2026-01-11 16:57:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNzdCQjRBREU2NjUwQTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNzdCQjRBREU2NjUwQTA1AA==\",\"timestamp\":\"1768130831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:57:16+05:30"} [2026-01-11 16:57:17] [DEBUG] Ignoring event: delivered [2026-01-11 16:57:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:27:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlCMDY3NzM2MjFEN0QxOEY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlCMDY3NzM2MjFEN0QxOEY5AA==", "timestamp": "1768130836", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:57:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:57:18] [INFO] Sending instructions to 917202000200 [2026-01-11 16:57:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:57:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:57:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2df06d5e15274982b085e1ef6a6d215b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:57:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlCMDY3NzM2MjFEN0QxOEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlCMDY3NzM2MjFEN0QxOEY5AA==\",\"timestamp\":\"1768130836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:57:18+05:30"} [2026-01-11 16:57:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlCMDY3NzM2MjFEN0QxOEY5AA== [2026-01-11 16:57:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlCMDY3NzM2MjFEN0QxOEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlCMDY3NzM2MjFEN0QxOEY5AA==\",\"timestamp\":\"1768130836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:57:18+05:30"} [2026-01-11 16:57:19] [DEBUG] Ignoring event: delivered [2026-01-11 16:57:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:27:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NDhDOUFGMzZGNzRBNTg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NDhDOUFGMzZGNzRBNTg2AA==", "timestamp": "1768130841", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:57:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:57:23] [INFO] Sending instructions to 917202000200 [2026-01-11 16:57:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:57:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:57:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bc769387aeb41c389606a3dd9cb940a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:57:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NDhDOUFGMzZGNzRBNTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NDhDOUFGMzZGNzRBNTg2AA==\",\"timestamp\":\"1768130841\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:57:25+05:30"} [2026-01-11 16:57:26] [DEBUG] Ignoring event: delivered [2026-01-11 16:57:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NDhDOUFGMzZGNzRBNTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NDhDOUFGMzZGNzRBNTg2AA==\",\"timestamp\":\"1768130841\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:57:32+05:30"} [2026-01-11 16:57:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NDhDOUFGMzZGNzRBNTg2AA== [2026-01-11 16:57:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:27:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1RUE5NzJDMjg2QTFCODY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1RUE5NzJDMjg2QTFCODY1AA==", "timestamp": "1768130877", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:57:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:57:59] [INFO] Sending instructions to 917202000200 [2026-01-11 16:57:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:57:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:57:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "469cd71dc88a4420b30adf0d0b62a632", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:58:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1RUE5NzJDMjg2QTFCODY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1RUE5NzJDMjg2QTFCODY1AA==\",\"timestamp\":\"1768130877\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:01+05:30"} [2026-01-11 16:58:02] [DEBUG] Ignoring event: delivered [2026-01-11 16:58:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:57:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1RUE5NzJDMjg2QTFCODY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1RUE5NzJDMjg2QTFCODY1AA==\",\"timestamp\":\"1768130877\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:01+05:30"} [2026-01-11 16:58:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ1RUE5NzJDMjg2QTFCODY1AA== [2026-01-11 16:58:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:28:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MENDRjdCOURBMTlCNTNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MENDRjdCOURBMTlCNTNGAA==", "timestamp": "1768130882", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:58:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:58:04] [INFO] Sending instructions to 917202000200 [2026-01-11 16:58:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:58:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:58:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef594fe51ea04c1c8dc42c393d371f81", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:58:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MENDRjdCOURBMTlCNTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MENDRjdCOURBMTlCNTNGAA==\",\"timestamp\":\"1768130882\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:04+05:30"} [2026-01-11 16:58:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MENDRjdCOURBMTlCNTNGAA== [2026-01-11 16:58:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MENDRjdCOURBMTlCNTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MENDRjdCOURBMTlCNTNGAA==\",\"timestamp\":\"1768130882\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:05+05:30"} [2026-01-11 16:58:05] [DEBUG] Ignoring event: delivered [2026-01-11 16:58:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:28:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQTc0NEU4M0IxMERBQjBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQTc0NEU4M0IxMERBQjBGAA==", "timestamp": "1768130888", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:58:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:58:10] [INFO] Sending instructions to 917202000200 [2026-01-11 16:58:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:58:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:58:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7986532fa7b4c7099384b2e93f97522", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQTc0NEU4M0IxMERBQjBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQTc0NEU4M0IxMERBQjBGAA==\",\"timestamp\":\"1768130888\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:11+05:30"} [2026-01-11 16:58:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQTc0NEU4M0IxMERBQjBGAA== [2026-01-11 16:58:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQTc0NEU4M0IxMERBQjBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQTc0NEU4M0IxMERBQjBGAA==\",\"timestamp\":\"1768130888\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:11+05:30"} [2026-01-11 16:58:12] [DEBUG] Ignoring event: delivered [2026-01-11 16:58:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:28:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0NkJEQ0ZENDM5MzJBNzkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0NkJEQ0ZENDM5MzJBNzkyAA==", "timestamp": "1768130924", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:58:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:58:46] [INFO] Sending instructions to 917202000200 [2026-01-11 16:58:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:58:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:58:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72eae3bf7d4d41edbf5a4946efa5058b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0NkJEQ0ZENDM5MzJBNzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0NkJEQ0ZENDM5MzJBNzkyAA==\",\"timestamp\":\"1768130924\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:47+05:30"} [2026-01-11 16:58:48] [DEBUG] Ignoring event: delivered [2026-01-11 16:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0NkJEQ0ZENDM5MzJBNzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0NkJEQ0ZENDM5MzJBNzkyAA==\",\"timestamp\":\"1768130924\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:47+05:30"} [2026-01-11 16:58:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0NkJEQ0ZENDM5MzJBNzkyAA== [2026-01-11 16:58:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:28:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RDc4N0ZFNUY3NjJCMTgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RDc4N0ZFNUY3NjJCMTgyAA==", "timestamp": "1768130929", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:58:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:58:51] [INFO] Sending instructions to 917202000200 [2026-01-11 16:58:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:58:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:58:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c53f0af291541f8a51b5e3f00d2ec3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:58:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RDc4N0ZFNUY3NjJCMTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RDc4N0ZFNUY3NjJCMTgyAA==\",\"timestamp\":\"1768130929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:54+05:30"} [2026-01-11 16:58:54] [DEBUG] Ignoring event: delivered [2026-01-11 16:58:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RDc4N0ZFNUY3NjJCMTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RDc4N0ZFNUY3NjJCMTgyAA==\",\"timestamp\":\"1768130929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:54+05:30"} [2026-01-11 16:58:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RDc4N0ZFNUY3NjJCMTgyAA== [2026-01-11 16:58:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:28:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUM4NUJBNDA3MzIxMTczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUM4NUJBNDA3MzIxMTczAA==", "timestamp": "1768130935", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:58:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:58:57] [INFO] Sending instructions to 917202000200 [2026-01-11 16:58:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:58:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:58:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa2ec3ea714d47eba3fcdafd5c73c401", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:58:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUM4NUJBNDA3MzIxMTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUM4NUJBNDA3MzIxMTczAA==\",\"timestamp\":\"1768130935\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:57+05:30"} [2026-01-11 16:58:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUM4NUJBNDA3MzIxMTczAA== [2026-01-11 16:58:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:58:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUM4NUJBNDA3MzIxMTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUM4NUJBNDA3MzIxMTczAA==\",\"timestamp\":\"1768130935\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:58:57+05:30"} [2026-01-11 16:58:58] [DEBUG] Ignoring event: delivered [2026-01-11 16:59:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:29:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQzc1NjlEQ0YxMkIwMkVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQzc1NjlEQ0YxMkIwMkVCAA==", "timestamp": "1768130971", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:59:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:59:33] [INFO] Sending instructions to 917202000200 [2026-01-11 16:59:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:59:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:59:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bfe273c5adfc47e3a85e48db4cdde5f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:59:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQzc1NjlEQ0YxMkIwMkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQzc1NjlEQ0YxMkIwMkVCAA==\",\"timestamp\":\"1768130971\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:35+05:30"} [2026-01-11 16:59:36] [DEBUG] Ignoring event: delivered [2026-01-11 16:59:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:29:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1NjBBRjQ4MUY2QzIzRTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1NjBBRjQ4MUY2QzIzRTI5AA==", "timestamp": "1768130977", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:59:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:59:38] [INFO] Sending instructions to 917202000200 [2026-01-11 16:59:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:59:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:59:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a2cdca120594bbeaa4f3bd5872259e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:59:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQzc1NjlEQ0YxMkIwMkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQzc1NjlEQ0YxMkIwMkVCAA==\",\"timestamp\":\"1768130971\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:38+05:30"} [2026-01-11 16:59:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQzc1NjlEQ0YxMkIwMkVCAA== [2026-01-11 16:59:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1NjBBRjQ4MUY2QzIzRTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1NjBBRjQ4MUY2QzIzRTI5AA==\",\"timestamp\":\"1768130977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:39+05:30"} [2026-01-11 16:59:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1NjBBRjQ4MUY2QzIzRTI5AA== [2026-01-11 16:59:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1NjBBRjQ4MUY2QzIzRTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1NjBBRjQ4MUY2QzIzRTI5AA==\",\"timestamp\":\"1768130977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:39+05:30"} [2026-01-11 16:59:40] [DEBUG] Ignoring event: delivered [2026-01-11 16:59:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:29:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNzczOEY4MDE3MzhBRDQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNzczOEY4MDE3MzhBRDQ5AA==", "timestamp": "1768130982", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:59:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:59:43] [INFO] Sending instructions to 917202000200 [2026-01-11 16:59:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:59:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:59:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0cd9598682dc49c7bd5c0b2b10977694", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:59:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNzczOEY4MDE3MzhBRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNzczOEY4MDE3MzhBRDQ5AA==\",\"timestamp\":\"1768130982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:46+05:30"} [2026-01-11 16:59:46] [DEBUG] Ignoring event: delivered [2026-01-11 16:59:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNzczOEY4MDE3MzhBRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNzczOEY4MDE3MzhBRDQ5AA==\",\"timestamp\":\"1768130982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:46+05:30"} [2026-01-11 16:59:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNzczOEY4MDE3MzhBRDQ5AA== [2026-01-11 16:59:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:29:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBRjY1QTQwODRBQjg4ODg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBRjY1QTQwODRBQjg4ODg2AA==", "timestamp": "1768130987", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:59:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:59:49] [INFO] Sending instructions to 917202000200 [2026-01-11 16:59:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:59:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:59:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f92b996b188d451499ea71b1ade2a715", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:59:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBRjY1QTQwODRBQjg4ODg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBRjY1QTQwODRBQjg4ODg2AA==\",\"timestamp\":\"1768130987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:49+05:30"} [2026-01-11 16:59:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBRjY1QTQwODRBQjg4ODg2AA== [2026-01-11 16:59:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBRjY1QTQwODRBQjg4ODg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBRjY1QTQwODRBQjg4ODg2AA==\",\"timestamp\":\"1768130987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:49+05:30"} [2026-01-11 16:59:50] [DEBUG] Ignoring event: delivered [2026-01-11 16:59:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:29:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4NTJBNzM5NTk2QUNBRUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4NTJBNzM5NTk2QUNBRUNEAA==", "timestamp": "1768130992", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:59:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 16:59:54] [INFO] Sending instructions to 917202000200 [2026-01-11 16:59:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:59:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:59:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae8ce134303b490386e54f11e9c924b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 16:59:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4NTJBNzM5NTk2QUNBRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4NTJBNzM5NTk2QUNBRUNEAA==\",\"timestamp\":\"1768130992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:56+05:30"} [2026-01-11 16:59:57] [DEBUG] Ignoring event: delivered [2026-01-11 16:59:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4NTJBNzM5NTk2QUNBRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4NTJBNzM5NTk2QUNBRUNEAA==\",\"timestamp\":\"1768130992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T16:59:56+05:30"} [2026-01-11 16:59:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4NTJBNzM5NTk2QUNBRUNEAA== [2026-01-11 16:59:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:29:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkE1NzAyNEMxMDA0NkQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkE1NzAyNEMxMDA0NkQ3AA==", "timestamp": "1768130997", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 16:59:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 16:59:59] [INFO] Sending instructions to 917202000200 [2026-01-11 16:59:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 16:59:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 16:59:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcfe33a9aad54bcaa6af4d4e1421926f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:00:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkE1NzAyNEMxMDA0NkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkE1NzAyNEMxMDA0NkQ3AA==\",\"timestamp\":\"1768130997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:03+05:30"} [2026-01-11 17:00:03] [DEBUG] Ignoring event: delivered [2026-01-11 17:00:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T16:59:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkE1NzAyNEMxMDA0NkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkE1NzAyNEMxMDA0NkQ3AA==\",\"timestamp\":\"1768130997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:03+05:30"} [2026-01-11 17:00:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkE1NzAyNEMxMDA0NkQ3AA== [2026-01-11 17:00:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:30:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODE2RTgzNDNGQTUxOUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODE2RTgzNDNGQTUxOUFBAA==", "timestamp": "1768131003", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:00:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:00:05] [INFO] Sending instructions to 917202000200 [2026-01-11 17:00:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:00:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:00:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cca4e113ee4e49edba14c9748e180151", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:00:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:00:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODE2RTgzNDNGQTUxOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODE2RTgzNDNGQTUxOUFBAA==\",\"timestamp\":\"1768131003\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:06+05:30"} [2026-01-11 17:00:07] [DEBUG] Ignoring event: delivered [2026-01-11 17:00:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:30:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1OTMxMDFCMTAwMEI2MEJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1OTMxMDFCMTAwMEI2MEJEAA==", "timestamp": "1768131009", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:00:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:00:11] [INFO] Sending instructions to 917202000200 [2026-01-11 17:00:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:00:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:00:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "683427ee614f44c48d2322e7a8a9e585", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:00:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODE2RTgzNDNGQTUxOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODE2RTgzNDNGQTUxOUFBAA==\",\"timestamp\":\"1768131003\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:11+05:30"} [2026-01-11 17:00:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODE2RTgzNDNGQTUxOUFBAA== [2026-01-11 17:00:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:00:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1OTMxMDFCMTAwMEI2MEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1OTMxMDFCMTAwMEI2MEJEAA==\",\"timestamp\":\"1768131009\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:12+05:30"} [2026-01-11 17:00:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1OTMxMDFCMTAwMEI2MEJEAA== [2026-01-11 17:00:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:00:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1OTMxMDFCMTAwMEI2MEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1OTMxMDFCMTAwMEI2MEJEAA==\",\"timestamp\":\"1768131009\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:12+05:30"} [2026-01-11 17:00:13] [DEBUG] Ignoring event: delivered [2026-01-11 17:00:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:30:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxN0M4ODdCNDg3NzVDRDExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxN0M4ODdCNDg3NzVDRDExAA==", "timestamp": "1768131045", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:00:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:00:47] [INFO] Sending instructions to 917202000200 [2026-01-11 17:00:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:00:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:00:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d11ff1af1f2a4fb68adeb521d48665a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:00:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:00:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxN0M4ODdCNDg3NzVDRDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxN0M4ODdCNDg3NzVDRDExAA==\",\"timestamp\":\"1768131045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:47+05:30"} [2026-01-11 17:00:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxN0M4ODdCNDg3NzVDRDExAA== [2026-01-11 17:00:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:30:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDRjAwOTAxMjRFMUVBMUE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDRjAwOTAxMjRFMUVBMUE4AA==", "timestamp": "1768131051", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:00:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:00:53] [INFO] Sending instructions to 917202000200 [2026-01-11 17:00:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:00:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:00:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f539389d9d08404e9450e8aebe2cc97d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:00:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxN0M4ODdCNDg3NzVDRDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxN0M4ODdCNDg3NzVDRDExAA==\",\"timestamp\":\"1768131045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:53+05:30"} [2026-01-11 17:00:54] [DEBUG] Ignoring event: delivered [2026-01-11 17:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:00:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDRjAwOTAxMjRFMUVBMUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDRjAwOTAxMjRFMUVBMUE4AA==\",\"timestamp\":\"1768131051\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:53+05:30"} [2026-01-11 17:00:54] [DEBUG] Ignoring event: delivered [2026-01-11 17:00:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:00:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDRjAwOTAxMjRFMUVBMUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDRjAwOTAxMjRFMUVBMUE4AA==\",\"timestamp\":\"1768131051\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:00:53+05:30"} [2026-01-11 17:00:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDRjAwOTAxMjRFMUVBMUE4AA== [2026-01-11 17:01:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:31:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1RDMwRDM5QTAxMjQ2RTFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1RDMwRDM5QTAxMjQ2RTFFAA==", "timestamp": "1768131087", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:01:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:01:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:01:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:01:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:01:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "761de31180724e37b2e671f8fc209d83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:01:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1RDMwRDM5QTAxMjQ2RTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1RDMwRDM5QTAxMjQ2RTFFAA==\",\"timestamp\":\"1768131087\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:01:29+05:30"} [2026-01-11 17:01:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1RDMwRDM5QTAxMjQ2RTFFAA== [2026-01-11 17:01:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1RDMwRDM5QTAxMjQ2RTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1RDMwRDM5QTAxMjQ2RTFFAA==\",\"timestamp\":\"1768131087\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:01:29+05:30"} [2026-01-11 17:01:29] [DEBUG] Ignoring event: delivered [2026-01-11 17:01:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:31:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0MTMwNjBBMkEyNUI0OUQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0MTMwNjBBMkEyNUI0OUQ0AA==", "timestamp": "1768131092", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:01:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:01:34] [INFO] Sending instructions to 917202000200 [2026-01-11 17:01:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:01:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:01:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3adb63fce09f4ea098cc4d0c427ab363", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:01:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:01:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0MTMwNjBBMkEyNUI0OUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0MTMwNjBBMkEyNUI0OUQ0AA==\",\"timestamp\":\"1768131092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:01:34+05:30"} [2026-01-11 17:01:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0MTMwNjBBMkEyNUI0OUQ0AA== [2026-01-11 17:01:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:01:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0MTMwNjBBMkEyNUI0OUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0MTMwNjBBMkEyNUI0OUQ0AA==\",\"timestamp\":\"1768131092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:01:36+05:30"} [2026-01-11 17:01:37] [DEBUG] Ignoring event: delivered [2026-01-11 17:01:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:31:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxNjcwMTM1MTg1MTk5QUU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxNjcwMTM1MTg1MTk5QUU1AA==", "timestamp": "1768131097", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:01:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:01:39] [INFO] Sending instructions to 917202000200 [2026-01-11 17:01:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:01:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:01:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "874795454b7142c1a940e2ac441b289e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:01:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:01:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxNjcwMTM1MTg1MTk5QUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxNjcwMTM1MTg1MTk5QUU1AA==\",\"timestamp\":\"1768131097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:01:42+05:30"} [2026-01-11 17:01:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxNjcwMTM1MTg1MTk5QUU1AA== [2026-01-11 17:01:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:01:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxNjcwMTM1MTg1MTk5QUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAxNjcwMTM1MTg1MTk5QUU1AA==\",\"timestamp\":\"1768131097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:01:43+05:30"} [2026-01-11 17:01:44] [DEBUG] Ignoring event: delivered [2026-01-11 17:01:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:31:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY2MkQ3MDM3NUNBODI5M0YzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY2MkQ3MDM3NUNBODI5M0YzAA==", "timestamp": "1768131103", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:01:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:01:44] [INFO] Sending instructions to 917202000200 [2026-01-11 17:01:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:01:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:01:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b92e0075249646cf800bf8945d020c29", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:01:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:01:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY2MkQ3MDM3NUNBODI5M0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY2MkQ3MDM3NUNBODI5M0YzAA==\",\"timestamp\":\"1768131103\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:01:46+05:30"} [2026-01-11 17:01:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY2MkQ3MDM3NUNBODI5M0YzAA== [2026-01-11 17:01:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:01:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY2MkQ3MDM3NUNBODI5M0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY2MkQ3MDM3NUNBODI5M0YzAA==\",\"timestamp\":\"1768131103\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:01:46+05:30"} [2026-01-11 17:01:47] [DEBUG] Ignoring event: delivered [2026-01-11 17:02:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:32:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI5OUM2OTUwRTQ2NDBGRUIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI5OUM2OTUwRTQ2NDBGRUIzAA==", "timestamp": "1768131139", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:02:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:02:21] [INFO] Sending instructions to 917202000200 [2026-01-11 17:02:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:02:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:02:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f428128133da49f4871e8236c132324b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI5OUM2OTUwRTQ2NDBGRUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI5OUM2OTUwRTQ2NDBGRUIzAA==\",\"timestamp\":\"1768131139\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:02:22+05:30"} [2026-01-11 17:02:22] [DEBUG] Ignoring event: delivered [2026-01-11 17:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI5OUM2OTUwRTQ2NDBGRUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI5OUM2OTUwRTQ2NDBGRUIzAA==\",\"timestamp\":\"1768131139\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:02:22+05:30"} [2026-01-11 17:02:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI5OUM2OTUwRTQ2NDBGRUIzAA== [2026-01-11 17:02:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:32:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMTk3RTc2MEEyOEVDOTI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMTk3RTc2MEEyOEVDOTI3AA==", "timestamp": "1768131145", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:02:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:02:27] [INFO] Sending instructions to 917202000200 [2026-01-11 17:02:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:02:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:02:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aecf777a52a34bffb711650d04ac7488", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:02:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:02:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMTk3RTc2MEEyOEVDOTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMTk3RTc2MEEyOEVDOTI3AA==\",\"timestamp\":\"1768131145\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:02:29+05:30"} [2026-01-11 17:02:30] [DEBUG] Ignoring event: delivered [2026-01-11 17:02:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:02:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMTk3RTc2MEEyOEVDOTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMTk3RTc2MEEyOEVDOTI3AA==\",\"timestamp\":\"1768131145\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:02:29+05:30"} [2026-01-11 17:02:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMTk3RTc2MEEyOEVDOTI3AA== [2026-01-11 17:02:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:32:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0NDQyMDQ2OUNFODY0MUQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0NDQyMDQ2OUNFODY0MUQxAA==", "timestamp": "1768131151", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:02:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:02:33] [INFO] Sending instructions to 917202000200 [2026-01-11 17:02:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:02:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:02:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "197a8e7fa77e48708796d36467d88de6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:02:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0NDQyMDQ2OUNFODY0MUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0NDQyMDQ2OUNFODY0MUQxAA==\",\"timestamp\":\"1768131151\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:02:33+05:30"} [2026-01-11 17:02:34] [DEBUG] Ignoring event: delivered [2026-01-11 17:02:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0NDQyMDQ2OUNFODY0MUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0NDQyMDQ2OUNFODY0MUQxAA==\",\"timestamp\":\"1768131151\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:02:33+05:30"} [2026-01-11 17:02:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0NDQyMDQ2OUNFODY0MUQxAA== [2026-01-11 17:02:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:32:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCOTdGOTM4ODJCQkE4RjYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCOTdGOTM4ODJCQkE4RjYwAA==", "timestamp": "1768131156", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:02:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:02:38] [INFO] Sending instructions to 917202000200 [2026-01-11 17:02:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:02:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:02:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ac1b0bf776b4d31aeb0aa82ea819c21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:02:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:02:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCOTdGOTM4ODJCQkE4RjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCOTdGOTM4ODJCQkE4RjYwAA==\",\"timestamp\":\"1768131156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:02:40+05:30"} [2026-01-11 17:02:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCOTdGOTM4ODJCQkE4RjYwAA== [2026-01-11 17:02:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:02:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCOTdGOTM4ODJCQkE4RjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCOTdGOTM4ODJCQkE4RjYwAA==\",\"timestamp\":\"1768131156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:02:43+05:30"} [2026-01-11 17:02:44] [DEBUG] Ignoring event: delivered [2026-01-11 17:03:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:33:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4MDcwMjIyQkI2QzIzMjVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4MDcwMjIyQkI2QzIzMjVBAA==", "timestamp": "1768131193", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:03:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:03:15] [INFO] Sending instructions to 917202000200 [2026-01-11 17:03:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:03:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:03:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83434b9ad44948c1a0b588929a245650", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:03:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:33:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMjE1REYxRTVGNDVBQkM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMjE1REYxRTVGNDVBQkM1AA==", "timestamp": "1768131199", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:03:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:03:21] [INFO] Sending instructions to 917202000200 [2026-01-11 17:03:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:03:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:03:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "373f5bd9c691459aabe0b8decd63914c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:03:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:03:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4MDcwMjIyQkI2QzIzMjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4MDcwMjIyQkI2QzIzMjVBAA==\",\"timestamp\":\"1768131193\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:03:20+05:30"} [2026-01-11 17:03:22] [DEBUG] Ignoring event: delivered [2026-01-11 17:03:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:03:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4MDcwMjIyQkI2QzIzMjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4MDcwMjIyQkI2QzIzMjVBAA==\",\"timestamp\":\"1768131193\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:03:20+05:30"} [2026-01-11 17:03:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4MDcwMjIyQkI2QzIzMjVBAA== [2026-01-11 17:03:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:03:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMjE1REYxRTVGNDVBQkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMjE1REYxRTVGNDVBQkM1AA==\",\"timestamp\":\"1768131199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:03:22+05:30"} [2026-01-11 17:03:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMjE1REYxRTVGNDVBQkM1AA== [2026-01-11 17:03:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:33:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRkNFQkY5QkUyNDI5MDdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRkNFQkY5QkUyNDI5MDdBAA==", "timestamp": "1768131204", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:03:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:03:26] [INFO] Sending instructions to 917202000200 [2026-01-11 17:03:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:03:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:03:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4ad2dca6a3542909dcad87837f028b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:03:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:03:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMjE1REYxRTVGNDVBQkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyMjE1REYxRTVGNDVBQkM1AA==\",\"timestamp\":\"1768131199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:03:26+05:30"} [2026-01-11 17:03:28] [DEBUG] Ignoring event: delivered [2026-01-11 17:03:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:03:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRkNFQkY5QkUyNDI5MDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRkNFQkY5QkUyNDI5MDdBAA==\",\"timestamp\":\"1768131204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:03:27+05:30"} [2026-01-11 17:03:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRkNFQkY5QkUyNDI5MDdBAA== [2026-01-11 17:03:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:03:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRkNFQkY5QkUyNDI5MDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRkNFQkY5QkUyNDI5MDdBAA==\",\"timestamp\":\"1768131204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:03:27+05:30"} [2026-01-11 17:03:28] [DEBUG] Ignoring event: delivered [2026-01-11 17:04:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:34:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdEREQzREVBNTIyRTE3QTA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdEREQzREVBNTIyRTE3QTA2AA==", "timestamp": "1768131240", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:04:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:04:02] [INFO] Sending instructions to 917202000200 [2026-01-11 17:04:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:04:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:04:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0616c461999e4b8a80dd3f8d02c0e36a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdEREQzREVBNTIyRTE3QTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdEREQzREVBNTIyRTE3QTA2AA==\",\"timestamp\":\"1768131240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:03+05:30"} [2026-01-11 17:04:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdEREQzREVBNTIyRTE3QTA2AA== [2026-01-11 17:04:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdEREQzREVBNTIyRTE3QTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdEREQzREVBNTIyRTE3QTA2AA==\",\"timestamp\":\"1768131240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:04+05:30"} [2026-01-11 17:04:05] [DEBUG] Ignoring event: delivered [2026-01-11 17:04:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:34:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyNzFEMjZGRTI1QjAyMEY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyNzFEMjZGRTI1QjAyMEY1AA==", "timestamp": "1768131246", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:04:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:04:08] [INFO] Sending instructions to 917202000200 [2026-01-11 17:04:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:04:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:04:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3069be967c54f1b8497fafdee02e938", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:04:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyNzFEMjZGRTI1QjAyMEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyNzFEMjZGRTI1QjAyMEY1AA==\",\"timestamp\":\"1768131246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:08+05:30"} [2026-01-11 17:04:08] [DEBUG] Ignoring event: delivered [2026-01-11 17:04:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyNzFEMjZGRTI1QjAyMEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyNzFEMjZGRTI1QjAyMEY1AA==\",\"timestamp\":\"1768131246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:10+05:30"} [2026-01-11 17:04:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMyNzFEMjZGRTI1QjAyMEY1AA== [2026-01-11 17:04:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:34:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MDlGODVGQzBFNDBFQjdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MDlGODVGQzBFNDBFQjdCAA==", "timestamp": "1768131252", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:04:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:04:14] [INFO] Sending instructions to 917202000200 [2026-01-11 17:04:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:04:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:04:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "975c324ad12d4722b2fd1ec83a2aef70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:04:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MDlGODVGQzBFNDBFQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MDlGODVGQzBFNDBFQjdCAA==\",\"timestamp\":\"1768131252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:16+05:30"} [2026-01-11 17:04:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MDlGODVGQzBFNDBFQjdCAA== [2026-01-11 17:04:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MDlGODVGQzBFNDBFQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA1MDlGODVGQzBFNDBFQjdCAA==\",\"timestamp\":\"1768131252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:16+05:30"} [2026-01-11 17:04:17] [DEBUG] Ignoring event: delivered [2026-01-11 17:04:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:34:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1QzJCNUU4MTZDNjlCQjVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1QzJCNUU4MTZDNjlCQjVDAA==", "timestamp": "1768131289", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:04:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:04:50] [INFO] Sending instructions to 917202000200 [2026-01-11 17:04:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:04:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:04:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a3908547ae8465f86cad3ad93050445", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:04:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1QzJCNUU4MTZDNjlCQjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1QzJCNUU4MTZDNjlCQjVDAA==\",\"timestamp\":\"1768131289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:54+05:30"} [2026-01-11 17:04:55] [DEBUG] Ignoring event: delivered [2026-01-11 17:04:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1QzJCNUU4MTZDNjlCQjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1QzJCNUU4MTZDNjlCQjVDAA==\",\"timestamp\":\"1768131289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:54+05:30"} [2026-01-11 17:04:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU1QzJCNUU4MTZDNjlCQjVDAA== [2026-01-11 17:04:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:34:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzNTM5ODkwN0M5MEQ3NEMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzNTM5ODkwN0M5MEQ3NEMyAA==", "timestamp": "1768131294", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:04:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:04:56] [INFO] Sending instructions to 917202000200 [2026-01-11 17:04:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:04:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:04:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fd2a1f19ad941d59a651be2d981aa34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:04:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzNTM5ODkwN0M5MEQ3NEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzNTM5ODkwN0M5MEQ3NEMyAA==\",\"timestamp\":\"1768131294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:57+05:30"} [2026-01-11 17:04:57] [DEBUG] Ignoring event: delivered [2026-01-11 17:04:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:04:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzNTM5ODkwN0M5MEQ3NEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzNTM5ODkwN0M5MEQ3NEMyAA==\",\"timestamp\":\"1768131294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:04:57+05:30"} [2026-01-11 17:04:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzNTM5ODkwN0M5MEQ3NEMyAA== [2026-01-11 17:05:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:35:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEOUEwREYwNUY2M0QyNzQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEOUEwREYwNUY2M0QyNzQ3AA==", "timestamp": "1768131299", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:05:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:05:01] [INFO] Sending instructions to 917202000200 [2026-01-11 17:05:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:05:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:05:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1732e50d4844c4db9b934133f77d597", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEOUEwREYwNUY2M0QyNzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEOUEwREYwNUY2M0QyNzQ3AA==\",\"timestamp\":\"1768131299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:03+05:30"} [2026-01-11 17:05:03] [DEBUG] Ignoring event: delivered [2026-01-11 17:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEOUEwREYwNUY2M0QyNzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEOUEwREYwNUY2M0QyNzQ3AA==\",\"timestamp\":\"1768131299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:02+05:30"} [2026-01-11 17:05:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEOUEwREYwNUY2M0QyNzQ3AA== [2026-01-11 17:05:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:35:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk4ODdBOTBBNzY3NDQwMkRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk4ODdBOTBBNzY3NDQwMkRCAA==", "timestamp": "1768131305", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:05:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:05:06] [INFO] Sending instructions to 917202000200 [2026-01-11 17:05:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:05:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:05:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a17025660d4b4eba9885a57f3ff839c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:05:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk4ODdBOTBBNzY3NDQwMkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk4ODdBOTBBNzY3NDQwMkRCAA==\",\"timestamp\":\"1768131305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:08+05:30"} [2026-01-11 17:05:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk4ODdBOTBBNzY3NDQwMkRCAA== [2026-01-11 17:05:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:35:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDgzMzdGQkJBRTM5NENEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDgzMzdGQkJBRTM5NENEAA==", "timestamp": "1768131310", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:05:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:05:12] [INFO] Sending instructions to 917202000200 [2026-01-11 17:05:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:05:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:05:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01edd88c9c25461caef96d59d25ef640", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:05:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDgzMzdGQkJBRTM5NENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDgzMzdGQkJBRTM5NENEAA==\",\"timestamp\":\"1768131310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:13+05:30"} [2026-01-11 17:05:14] [DEBUG] Ignoring event: delivered [2026-01-11 17:05:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDgzMzdGQkJBRTM5NENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDgzMzdGQkJBRTM5NENEAA==\",\"timestamp\":\"1768131310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:13+05:30"} [2026-01-11 17:05:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDgzMzdGQkJBRTM5NENEAA== [2026-01-11 17:05:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk4ODdBOTBBNzY3NDQwMkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk4ODdBOTBBNzY3NDQwMkRCAA==\",\"timestamp\":\"1768131305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:13+05:30"} [2026-01-11 17:05:14] [DEBUG] Ignoring event: delivered [2026-01-11 17:05:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:35:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMTE5N0M4NDIxREMwOTJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMTE5N0M4NDIxREMwOTJEAA==", "timestamp": "1768131315", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:05:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:05:17] [INFO] Sending instructions to 917202000200 [2026-01-11 17:05:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:05:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:05:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f6471ac0f03426fa3cfddb1da323169", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:05:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMTE5N0M4NDIxREMwOTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMTE5N0M4NDIxREMwOTJEAA==\",\"timestamp\":\"1768131315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:20+05:30"} [2026-01-11 17:05:21] [DEBUG] Ignoring event: delivered [2026-01-11 17:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMTE5N0M4NDIxREMwOTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMTE5N0M4NDIxREMwOTJEAA==\",\"timestamp\":\"1768131315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:24+05:30"} [2026-01-11 17:05:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMTE5N0M4NDIxREMwOTJEAA== [2026-01-11 17:05:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:35:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMTE5MkUyQjBCQkJENDlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMTE5MkUyQjBCQkJENDlBAA==", "timestamp": "1768131351", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:05:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:05:53] [INFO] Sending instructions to 917202000200 [2026-01-11 17:05:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:05:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:05:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66b30caf5b434631954c84146395f153", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:05:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMTE5MkUyQjBCQkJENDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMTE5MkUyQjBCQkJENDlBAA==\",\"timestamp\":\"1768131351\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:57+05:30"} [2026-01-11 17:05:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMTE5MkUyQjBCQkJENDlBAA== [2026-01-11 17:05:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMTE5MkUyQjBCQkJENDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBMTE5MkUyQjBCQkJENDlBAA==\",\"timestamp\":\"1768131351\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:57+05:30"} [2026-01-11 17:05:58] [DEBUG] Ignoring event: delivered [2026-01-11 17:05:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:35:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5NUNGNkM4QUNENkZCMjQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5NUNGNkM4QUNENkZCMjQ0AA==", "timestamp": "1768131357", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:05:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:05:58] [INFO] Sending instructions to 917202000200 [2026-01-11 17:05:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:05:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:05:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5NUNGNkM4QUNENkZCMjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5NUNGNkM4QUNENkZCMjQ0AA==\",\"timestamp\":\"1768131357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:05:58+05:30"} [2026-01-11 17:05:59] [DEBUG] Ignoring event: delivered [2026-01-11 17:05:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76788946aeb34d7789a49dc0fdf8c907", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:06:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:05:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5NUNGNkM4QUNENkZCMjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5NUNGNkM4QUNENkZCMjQ0AA==\",\"timestamp\":\"1768131357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:06:00+05:30"} [2026-01-11 17:06:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5NUNGNkM4QUNENkZCMjQ0AA== [2026-01-11 17:06:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:36:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGQUZFRDEyRDgzOTlCQUU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGQUZFRDEyRDgzOTlCQUU4AA==", "timestamp": "1768131393", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:06:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:06:35] [INFO] Sending instructions to 917202000200 [2026-01-11 17:06:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:06:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:06:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0b6e226f47844c7bfcea99413d82dbe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:06:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:06:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGQUZFRDEyRDgzOTlCQUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGQUZFRDEyRDgzOTlCQUU4AA==\",\"timestamp\":\"1768131393\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:06:35+05:30"} [2026-01-11 17:06:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGQUZFRDEyRDgzOTlCQUU4AA== [2026-01-11 17:06:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:06:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGQUZFRDEyRDgzOTlCQUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGQUZFRDEyRDgzOTlCQUU4AA==\",\"timestamp\":\"1768131393\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:06:38+05:30"} [2026-01-11 17:06:38] [DEBUG] Ignoring event: delivered [2026-01-11 17:06:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:36:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQzlDRDREMDcyRkI4REJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQzlDRDREMDcyRkI4REJDAA==", "timestamp": "1768131399", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:06:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:06:40] [INFO] Sending instructions to 917202000200 [2026-01-11 17:06:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:06:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:06:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "722168bf95d64330b3f3364762c175f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:06:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQzlDRDREMDcyRkI4REJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQzlDRDREMDcyRkI4REJDAA==\",\"timestamp\":\"1768131399\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:06:41+05:30"} [2026-01-11 17:06:41] [DEBUG] Ignoring event: delivered [2026-01-11 17:06:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQzlDRDREMDcyRkI4REJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQzlDRDREMDcyRkI4REJDAA==\",\"timestamp\":\"1768131399\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:06:41+05:30"} [2026-01-11 17:06:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MzQzlDRDREMDcyRkI4REJDAA== [2026-01-11 17:06:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:36:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzN0U0RUE5NTgxQ0FEMjE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzN0U0RUE5NTgxQ0FEMjE1AA==", "timestamp": "1768131404", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:06:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:06:45] [INFO] Sending instructions to 917202000200 [2026-01-11 17:06:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:06:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:06:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7d323e15a9c40a185963b4cef0a6804", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:06:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:06:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzN0U0RUE5NTgxQ0FEMjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzN0U0RUE5NTgxQ0FEMjE1AA==\",\"timestamp\":\"1768131404\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:06:48+05:30"} [2026-01-11 17:06:49] [DEBUG] Ignoring event: delivered [2026-01-11 17:06:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:06:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzN0U0RUE5NTgxQ0FEMjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzN0U0RUE5NTgxQ0FEMjE1AA==\",\"timestamp\":\"1768131404\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:06:48+05:30"} [2026-01-11 17:06:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzN0U0RUE5NTgxQ0FEMjE1AA== [2026-01-11 17:06:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:36:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMUUwODlFNjBCMkE1QjIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMUUwODlFNjBCMkE1QjIxAA==", "timestamp": "1768131410", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:06:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:06:51] [INFO] Sending instructions to 917202000200 [2026-01-11 17:06:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:06:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:06:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b35664f455794b5a9101ac68c46ebdea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:06:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:06:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMUUwODlFNjBCMkE1QjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMUUwODlFNjBCMkE1QjIxAA==\",\"timestamp\":\"1768131410\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:06:52+05:30"} [2026-01-11 17:06:53] [DEBUG] Ignoring event: delivered [2026-01-11 17:06:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:06:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMUUwODlFNjBCMkE1QjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMUUwODlFNjBCMkE1QjIxAA==\",\"timestamp\":\"1768131410\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:06:55+05:30"} [2026-01-11 17:06:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzMUUwODlFNjBCMkE1QjIxAA== [2026-01-11 17:07:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:37:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0QUQ3NEZDODZEQTNERDk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0QUQ3NEZDODZEQTNERDk4AA==", "timestamp": "1768131446", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:07:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:07:27] [INFO] Sending instructions to 917202000200 [2026-01-11 17:07:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:07:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:07:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a19c65a62fe46b98000dee5ec764c7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:07:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0QUQ3NEZDODZEQTNERDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0QUQ3NEZDODZEQTNERDk4AA==\",\"timestamp\":\"1768131446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:07:29+05:30"} [2026-01-11 17:07:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0QUQ3NEZDODZEQTNERDk4AA== [2026-01-11 17:07:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0QUQ3NEZDODZEQTNERDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0QUQ3NEZDODZEQTNERDk4AA==\",\"timestamp\":\"1768131446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:07:31+05:30"} [2026-01-11 17:07:32] [DEBUG] Ignoring event: delivered [2026-01-11 17:07:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:37:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwRjc3RTIwMDNDQTUzRkZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwRjc3RTIwMDNDQTUzRkZFAA==", "timestamp": "1768131451", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:07:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:07:32] [INFO] Sending instructions to 917202000200 [2026-01-11 17:07:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:07:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:07:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60838a9e94d9482aa82c3bf1daaaa807", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:07:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwRjc3RTIwMDNDQTUzRkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwRjc3RTIwMDNDQTUzRkZFAA==\",\"timestamp\":\"1768131451\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:07:34+05:30"} [2026-01-11 17:07:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwRjc3RTIwMDNDQTUzRkZFAA== [2026-01-11 17:07:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:37:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQzRERDAxMUYxMDc4QkNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQzRERDAxMUYxMDc4QkNGAA==", "timestamp": "1768131456", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:07:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:07:38] [INFO] Sending instructions to 917202000200 [2026-01-11 17:07:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:07:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:07:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwRjc3RTIwMDNDQTUzRkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwRjc3RTIwMDNDQTUzRkZFAA==\",\"timestamp\":\"1768131451\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:07:37+05:30"} [2026-01-11 17:07:38] [DEBUG] Ignoring event: delivered [2026-01-11 17:07:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "960dc31a9862465c950de77ceb0cedc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:07:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:07:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQzRERDAxMUYxMDc4QkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQzRERDAxMUYxMDc4QkNGAA==\",\"timestamp\":\"1768131456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:07:41+05:30"} [2026-01-11 17:07:43] [DEBUG] Ignoring event: delivered [2026-01-11 17:07:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:07:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQzRERDAxMUYxMDc4QkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQzRERDAxMUYxMDc4QkNGAA==\",\"timestamp\":\"1768131456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:07:41+05:30"} [2026-01-11 17:07:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDQzRERDAxMUYxMDc4QkNGAA== [2026-01-11 17:07:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:37:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0REQ3MDIwMDgzMDEwNzc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0REQ3MDIwMDgzMDEwNzc3AA==", "timestamp": "1768131462", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:07:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:07:44] [INFO] Sending instructions to 917202000200 [2026-01-11 17:07:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:07:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:07:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8240d0cf9f0845beaf94af735542d4d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:07:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:07:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0REQ3MDIwMDgzMDEwNzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0REQ3MDIwMDgzMDEwNzc3AA==\",\"timestamp\":\"1768131462\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:07:44+05:30"} [2026-01-11 17:07:44] [DEBUG] Ignoring event: delivered [2026-01-11 17:07:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:07:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0REQ3MDIwMDgzMDEwNzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0REQ3MDIwMDgzMDEwNzc3AA==\",\"timestamp\":\"1768131462\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:07:44+05:30"} [2026-01-11 17:07:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0REQ3MDIwMDgzMDEwNzc3AA== [2026-01-11 17:08:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:38:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3ODlEMjBBQUIxNDk0QjcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3ODlEMjBBQUIxNDk0QjcyAA==", "timestamp": "1768131499", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:08:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:08:21] [INFO] Sending instructions to 917202000200 [2026-01-11 17:08:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:08:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:08:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14d444ce10c641b49227bb89482e18d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:08:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:08:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3ODlEMjBBQUIxNDk0QjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3ODlEMjBBQUIxNDk0QjcyAA==\",\"timestamp\":\"1768131499\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:08:22+05:30"} [2026-01-11 17:08:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3ODlEMjBBQUIxNDk0QjcyAA== [2026-01-11 17:08:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:08:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3ODlEMjBBQUIxNDk0QjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3ODlEMjBBQUIxNDk0QjcyAA==\",\"timestamp\":\"1768131499\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:08:25+05:30"} [2026-01-11 17:08:26] [DEBUG] Ignoring event: delivered [2026-01-11 17:08:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:38:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QzlEMjUzMEQ3NURBM0QyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QzlEMjUzMEQ3NURBM0QyAA==", "timestamp": "1768131505", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:08:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:08:27] [INFO] Sending instructions to 917202000200 [2026-01-11 17:08:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:08:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:08:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28ebc40386f540969c3e03628beb37c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:08:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:38:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzN0I2QzUxRUI2QTI4NUMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzN0I2QzUxRUI2QTI4NUMzAA==", "timestamp": "1768131510", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:08:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:08:32] [INFO] Sending instructions to 917202000200 [2026-01-11 17:08:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:08:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:08:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89aa5804e55c456ea4e4abc89b524cf9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:08:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:08:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QzlEMjUzMEQ3NURBM0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QzlEMjUzMEQ3NURBM0QyAA==\",\"timestamp\":\"1768131505\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:08:32+05:30"} [2026-01-11 17:08:33] [DEBUG] Ignoring event: delivered [2026-01-11 17:08:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:08:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QzlEMjUzMEQ3NURBM0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QzlEMjUzMEQ3NURBM0QyAA==\",\"timestamp\":\"1768131505\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:08:33+05:30"} [2026-01-11 17:08:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2QzlEMjUzMEQ3NURBM0QyAA== [2026-01-11 17:08:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:08:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzN0I2QzUxRUI2QTI4NUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzN0I2QzUxRUI2QTI4NUMzAA==\",\"timestamp\":\"1768131510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:08:37+05:30"} [2026-01-11 17:08:37] [DEBUG] Ignoring event: delivered [2026-01-11 17:08:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:08:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzN0I2QzUxRUI2QTI4NUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzN0I2QzUxRUI2QTI4NUMzAA==\",\"timestamp\":\"1768131510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:08:36+05:30"} [2026-01-11 17:08:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzN0I2QzUxRUI2QTI4NUMzAA== [2026-01-11 17:09:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:39:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1RTU0QUY4Qjc1RTRBOUJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1RTU0QUY4Qjc1RTRBOUJGAA==", "timestamp": "1768131547", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:09:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:09:09] [INFO] Sending instructions to 917202000200 [2026-01-11 17:09:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:09:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:09:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12a7a7dae7664012a87203d7f486eaf2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:09:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:09:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1RTU0QUY4Qjc1RTRBOUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1RTU0QUY4Qjc1RTRBOUJGAA==\",\"timestamp\":\"1768131547\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:09:10+05:30"} [2026-01-11 17:09:11] [DEBUG] Ignoring event: delivered [2026-01-11 17:09:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:39:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyM0U1QTRBMzg2Q0E1Qjc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyM0U1QTRBMzg2Q0E1Qjc1AA==", "timestamp": "1768131552", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:09:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:09:14] [INFO] Sending instructions to 917202000200 [2026-01-11 17:09:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:09:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:09:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1ab65d177084152b926703914fc9dd1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:09:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:09:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1RTU0QUY4Qjc1RTRBOUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1RTU0QUY4Qjc1RTRBOUJGAA==\",\"timestamp\":\"1768131547\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:09:13+05:30"} [2026-01-11 17:09:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1RTU0QUY4Qjc1RTRBOUJGAA== [2026-01-11 17:09:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:09:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyM0U1QTRBMzg2Q0E1Qjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyM0U1QTRBMzg2Q0E1Qjc1AA==\",\"timestamp\":\"1768131552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:09:17+05:30"} [2026-01-11 17:09:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyM0U1QTRBMzg2Q0E1Qjc1AA== [2026-01-11 17:09:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:09:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyM0U1QTRBMzg2Q0E1Qjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyM0U1QTRBMzg2Q0E1Qjc1AA==\",\"timestamp\":\"1768131552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:09:17+05:30"} [2026-01-11 17:09:18] [DEBUG] Ignoring event: delivered [2026-01-11 17:09:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:39:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwRDgzNjMzRDFBNzg1QzYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwRDgzNjMzRDFBNzg1QzYwAA==", "timestamp": "1768131557", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:09:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:09:19] [INFO] Sending instructions to 917202000200 [2026-01-11 17:09:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:09:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:09:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c958b0e3e6d400abd8b9b5df92c9f3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:09:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:09:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwRDgzNjMzRDFBNzg1QzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwRDgzNjMzRDFBNzg1QzYwAA==\",\"timestamp\":\"1768131557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:09:20+05:30"} [2026-01-11 17:09:21] [DEBUG] Ignoring event: delivered [2026-01-11 17:09:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:09:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwRDgzNjMzRDFBNzg1QzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwRDgzNjMzRDFBNzg1QzYwAA==\",\"timestamp\":\"1768131557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:09:21+05:30"} [2026-01-11 17:09:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwRDgzNjMzRDFBNzg1QzYwAA== [2026-01-11 17:09:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:39:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNTY1MEUzMkI5RDVCQTI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNTY1MEUzMkI5RDVCQTI1AA==", "timestamp": "1768131593", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:09:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:09:55] [INFO] Sending instructions to 917202000200 [2026-01-11 17:09:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:09:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:09:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34952cef59294db18f45155f5ede1143", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:09:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:09:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNTY1MEUzMkI5RDVCQTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNTY1MEUzMkI5RDVCQTI1AA==\",\"timestamp\":\"1768131593\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:09:58+05:30"} [2026-01-11 17:09:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNTY1MEUzMkI5RDVCQTI1AA== [2026-01-11 17:09:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:09:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNTY1MEUzMkI5RDVCQTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNTY1MEUzMkI5RDVCQTI1AA==\",\"timestamp\":\"1768131593\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:09:58+05:30"} [2026-01-11 17:09:59] [DEBUG] Ignoring event: delivered [2026-01-11 17:10:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:40:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDMjcxMjkxQzQwQzQ2QjQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDMjcxMjkxQzQwQzQ2QjQwAA==", "timestamp": "1768131599", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:10:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:10:00] [INFO] Sending instructions to 917202000200 [2026-01-11 17:10:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:10:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:10:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f2c5d2b50d3402097443d7209451dd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:10:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:40:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2NzczMUJCMjlFNUMzODVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2NzczMUJCMjlFNUMzODVBAA==", "timestamp": "1768131604", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:10:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:10:06] [INFO] Sending instructions to 917202000200 [2026-01-11 17:10:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:10:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:10:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b66713ff5b244471874ca1af9fed6d0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:10:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDMjcxMjkxQzQwQzQ2QjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDMjcxMjkxQzQwQzQ2QjQwAA==\",\"timestamp\":\"1768131599\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:07+05:30"} [2026-01-11 17:10:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDMjcxMjkxQzQwQzQ2QjQwAA== [2026-01-11 17:10:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2NzczMUJCMjlFNUMzODVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2NzczMUJCMjlFNUMzODVBAA==\",\"timestamp\":\"1768131604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:08+05:30"} [2026-01-11 17:10:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2NzczMUJCMjlFNUMzODVBAA== [2026-01-11 17:10:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2NzczMUJCMjlFNUMzODVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2NzczMUJCMjlFNUMzODVBAA==\",\"timestamp\":\"1768131604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:08+05:30"} [2026-01-11 17:10:09] [DEBUG] Ignoring event: delivered [2026-01-11 17:10:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDMjcxMjkxQzQwQzQ2QjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRDMjcxMjkxQzQwQzQ2QjQwAA==\",\"timestamp\":\"1768131599\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:08+05:30"} [2026-01-11 17:10:09] [DEBUG] Ignoring event: delivered [2026-01-11 17:10:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:40:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFOUY4NTgyQ0U1NTJGNjI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFOUY4NTgyQ0U1NTJGNjI3AA==", "timestamp": "1768131610", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:10:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:10:11] [INFO] Sending instructions to 917202000200 [2026-01-11 17:10:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:10:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:10:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b45226490544b92b134e1a7a139f174", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:10:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:40:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFOTFBRTA2NEFCRjU5RjhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFOTFBRTA2NEFCRjU5RjhEAA==", "timestamp": "1768131615", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:10:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:10:17] [INFO] Sending instructions to 917202000200 [2026-01-11 17:10:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:10:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:10:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a45c17a8a24c409dab75ee736c6ad4a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:10:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFOUY4NTgyQ0U1NTJGNjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFOUY4NTgyQ0U1NTJGNjI3AA==\",\"timestamp\":\"1768131610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:19+05:30"} [2026-01-11 17:10:19] [DEBUG] Ignoring event: delivered [2026-01-11 17:10:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFOUY4NTgyQ0U1NTJGNjI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFOUY4NTgyQ0U1NTJGNjI3AA==\",\"timestamp\":\"1768131610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:19+05:30"} [2026-01-11 17:10:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENFOUY4NTgyQ0U1NTJGNjI3AA== [2026-01-11 17:10:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFOTFBRTA2NEFCRjU5RjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFOTFBRTA2NEFCRjU5RjhEAA==\",\"timestamp\":\"1768131615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:23+05:30"} [2026-01-11 17:10:24] [DEBUG] Ignoring event: delivered [2026-01-11 17:10:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFOTFBRTA2NEFCRjU5RjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFOTFBRTA2NEFCRjU5RjhEAA==\",\"timestamp\":\"1768131615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:23+05:30"} [2026-01-11 17:10:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFOTFBRTA2NEFCRjU5RjhEAA== [2026-01-11 17:10:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:40:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1MURBQTc4NDMyMkIzQzc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1MURBQTc4NDMyMkIzQzc0AA==", "timestamp": "1768131651", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:10:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:10:53] [INFO] Sending instructions to 917202000200 [2026-01-11 17:10:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:10:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:10:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67fabf4375894038a41a542f0594f192", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1MURBQTc4NDMyMkIzQzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1MURBQTc4NDMyMkIzQzc0AA==\",\"timestamp\":\"1768131651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:56+05:30"} [2026-01-11 17:10:57] [DEBUG] Ignoring event: delivered [2026-01-11 17:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1MURBQTc4NDMyMkIzQzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1MURBQTc4NDMyMkIzQzc0AA==\",\"timestamp\":\"1768131651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:10:55+05:30"} [2026-01-11 17:10:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1MURBQTc4NDMyMkIzQzc0AA== [2026-01-11 17:10:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:40:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4RjJGRDlFMzEyQjA3ODcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4RjJGRDlFMzEyQjA3ODcxAA==", "timestamp": "1768131657", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:10:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:10:59] [INFO] Sending instructions to 917202000200 [2026-01-11 17:10:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:10:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:10:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39456f842c424b278594f670e8eab30f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:11:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4RjJGRDlFMzEyQjA3ODcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4RjJGRDlFMzEyQjA3ODcxAA==\",\"timestamp\":\"1768131657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:00+05:30"} [2026-01-11 17:11:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4RjJGRDlFMzEyQjA3ODcxAA== [2026-01-11 17:11:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:10:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4RjJGRDlFMzEyQjA3ODcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4RjJGRDlFMzEyQjA3ODcxAA==\",\"timestamp\":\"1768131657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:00+05:30"} [2026-01-11 17:11:00] [DEBUG] Ignoring event: delivered [2026-01-11 17:11:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:41:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFERTQwM0E2NkMzOUJCQkJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFERTQwM0E2NkMzOUJCQkJFAA==", "timestamp": "1768131663", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:11:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:11:05] [INFO] Sending instructions to 917202000200 [2026-01-11 17:11:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:11:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:11:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65c3ebf5226843a39ebebaa694881f5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:11:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFERTQwM0E2NkMzOUJCQkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFERTQwM0E2NkMzOUJCQkJFAA==\",\"timestamp\":\"1768131663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:09+05:30"} [2026-01-11 17:11:09] [DEBUG] Ignoring event: delivered [2026-01-11 17:11:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFERTQwM0E2NkMzOUJCQkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFERTQwM0E2NkMzOUJCQkJFAA==\",\"timestamp\":\"1768131663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:09+05:30"} [2026-01-11 17:11:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFERTQwM0E2NkMzOUJCQkJFAA== [2026-01-11 17:11:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:41:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwOTNENTEyNkY4MEJFOThBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwOTNENTEyNkY4MEJFOThBAA==", "timestamp": "1768131699", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:11:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:11:41] [INFO] Sending instructions to 917202000200 [2026-01-11 17:11:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:11:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:11:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1dbd066f132746e3893b9751f41adf4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:11:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwOTNENTEyNkY4MEJFOThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwOTNENTEyNkY4MEJFOThBAA==\",\"timestamp\":\"1768131699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:42+05:30"} [2026-01-11 17:11:42] [DEBUG] Ignoring event: delivered [2026-01-11 17:11:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwOTNENTEyNkY4MEJFOThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwOTNENTEyNkY4MEJFOThBAA==\",\"timestamp\":\"1768131699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:45+05:30"} [2026-01-11 17:11:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEwOTNENTEyNkY4MEJFOThBAA== [2026-01-11 17:11:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:41:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjMyN0JBMDJENzlBOTc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjMyN0JBMDJENzlBOTc2AA==", "timestamp": "1768131704", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:11:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:11:46] [INFO] Sending instructions to 917202000200 [2026-01-11 17:11:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:11:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:11:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f8f923557f94b85b6d2ff75fc14a343", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:11:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjMyN0JBMDJENzlBOTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjMyN0JBMDJENzlBOTc2AA==\",\"timestamp\":\"1768131704\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:48+05:30"} [2026-01-11 17:11:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjMyN0JBMDJENzlBOTc2AA== [2026-01-11 17:11:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjMyN0JBMDJENzlBOTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyNjMyN0JBMDJENzlBOTc2AA==\",\"timestamp\":\"1768131704\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:48+05:30"} [2026-01-11 17:11:49] [DEBUG] Ignoring event: delivered [2026-01-11 17:11:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:41:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREQjEzRUMyRjRBRkRCM0VGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREQjEzRUMyRjRBRkRCM0VGAA==", "timestamp": "1768131709", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:11:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:11:51] [INFO] Sending instructions to 917202000200 [2026-01-11 17:11:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:11:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:11:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61c45272b3444589a871f19ed03e6c40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:11:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREQjEzRUMyRjRBRkRCM0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREQjEzRUMyRjRBRkRCM0VGAA==\",\"timestamp\":\"1768131709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:53+05:30"} [2026-01-11 17:11:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREQjEzRUMyRjRBRkRCM0VGAA== [2026-01-11 17:11:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREQjEzRUMyRjRBRkRCM0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREQjEzRUMyRjRBRkRCM0VGAA==\",\"timestamp\":\"1768131709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:53+05:30"} [2026-01-11 17:11:54] [DEBUG] Ignoring event: delivered [2026-01-11 17:11:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:41:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxQzcwN0UxM0FCOTREQ0VBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxQzcwN0UxM0FCOTREQ0VBAA==", "timestamp": "1768131715", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:11:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:11:57] [INFO] Sending instructions to 917202000200 [2026-01-11 17:11:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:11:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:11:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da571cd004f24240a2699be172149e8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:12:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxQzcwN0UxM0FCOTREQ0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxQzcwN0UxM0FCOTREQ0VBAA==\",\"timestamp\":\"1768131715\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:11:59+05:30"} [2026-01-11 17:12:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxQzcwN0UxM0FCOTREQ0VBAA== [2026-01-11 17:12:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:11:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxQzcwN0UxM0FCOTREQ0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QxQzcwN0UxM0FCOTREQ0VBAA==\",\"timestamp\":\"1768131715\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:12:05+05:30"} [2026-01-11 17:12:06] [DEBUG] Ignoring event: delivered [2026-01-11 17:12:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:42:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2MzM4RkYyMjY2RDc0QkQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2MzM4RkYyMjY2RDc0QkQ4AA==", "timestamp": "1768131751", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:12:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:12:33] [INFO] Sending instructions to 917202000200 [2026-01-11 17:12:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:12:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:12:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4dcd5bf6e2e04f7cb53380db00d518d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:12:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:12:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2MzM4RkYyMjY2RDc0QkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2MzM4RkYyMjY2RDc0QkQ4AA==\",\"timestamp\":\"1768131751\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:12:34+05:30"} [2026-01-11 17:12:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2MzM4RkYyMjY2RDc0QkQ4AA== [2026-01-11 17:12:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:12:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2MzM4RkYyMjY2RDc0QkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2MzM4RkYyMjY2RDc0QkQ4AA==\",\"timestamp\":\"1768131751\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:12:34+05:30"} [2026-01-11 17:12:35] [DEBUG] Ignoring event: delivered [2026-01-11 17:12:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:42:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OEM5MzVFN0IyQkFENjEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OEM5MzVFN0IyQkFENjEwAA==", "timestamp": "1768131757", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:12:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:12:39] [INFO] Sending instructions to 917202000200 [2026-01-11 17:12:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:12:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:12:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34a12d646f1e459abc14a8a349e047a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:12:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OEM5MzVFN0IyQkFENjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OEM5MzVFN0IyQkFENjEwAA==\",\"timestamp\":\"1768131757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:12:40+05:30"} [2026-01-11 17:12:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OEM5MzVFN0IyQkFENjEwAA== [2026-01-11 17:12:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OEM5MzVFN0IyQkFENjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OEM5MzVFN0IyQkFENjEwAA==\",\"timestamp\":\"1768131757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:12:40+05:30"} [2026-01-11 17:12:41] [DEBUG] Ignoring event: delivered [2026-01-11 17:12:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:42:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwREIyQjI5QUExNDk0OTZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwREIyQjI5QUExNDk0OTZFAA==", "timestamp": "1768131762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:12:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:12:45] [INFO] Sending instructions to 917202000200 [2026-01-11 17:12:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:12:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:12:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0e964e03f494a0992e2e6ef9dd79f64", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:12:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:12:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwREIyQjI5QUExNDk0OTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwREIyQjI5QUExNDk0OTZFAA==\",\"timestamp\":\"1768131762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:12:45+05:30"} [2026-01-11 17:12:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwREIyQjI5QUExNDk0OTZFAA== [2026-01-11 17:12:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:12:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwREIyQjI5QUExNDk0OTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwREIyQjI5QUExNDk0OTZFAA==\",\"timestamp\":\"1768131762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:12:45+05:30"} [2026-01-11 17:12:45] [DEBUG] Ignoring event: delivered [2026-01-11 17:12:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:42:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5REEzQjkzMjlCODUxMzRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5REEzQjkzMjlCODUxMzRDAA==", "timestamp": "1768131768", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:12:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:12:51] [INFO] Sending instructions to 917202000200 [2026-01-11 17:12:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:12:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:12:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "513cefd0b4d54f92a95c60830b7fb29d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:12:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:12:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5REEzQjkzMjlCODUxMzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5REEzQjkzMjlCODUxMzRDAA==\",\"timestamp\":\"1768131768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:12:54+05:30"} [2026-01-11 17:12:55] [DEBUG] Ignoring event: delivered [2026-01-11 17:12:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:12:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5REEzQjkzMjlCODUxMzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5REEzQjkzMjlCODUxMzRDAA==\",\"timestamp\":\"1768131768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:12:55+05:30"} [2026-01-11 17:12:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5REEzQjkzMjlCODUxMzRDAA== [2026-01-11 17:13:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:43:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNjgxMDA1M0U0RTU5NjNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNjgxMDA1M0U0RTU5NjNEAA==", "timestamp": "1768131805", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:13:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:13:27] [INFO] Sending instructions to 917202000200 [2026-01-11 17:13:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:13:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:13:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d70c86128bc4b2cb328097baf8a07cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:13:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:13:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNjgxMDA1M0U0RTU5NjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNjgxMDA1M0U0RTU5NjNEAA==\",\"timestamp\":\"1768131805\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:13:29+05:30"} [2026-01-11 17:13:30] [DEBUG] Ignoring event: delivered [2026-01-11 17:13:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:13:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNjgxMDA1M0U0RTU5NjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNjgxMDA1M0U0RTU5NjNEAA==\",\"timestamp\":\"1768131805\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:13:29+05:30"} [2026-01-11 17:13:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNjgxMDA1M0U0RTU5NjNEAA== [2026-01-11 17:13:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:43:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxRDdFMjI2RUZDMDk2QkVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxRDdFMjI2RUZDMDk2QkVDAA==", "timestamp": "1768131811", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:13:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:13:32] [INFO] Sending instructions to 917202000200 [2026-01-11 17:13:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:13:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:13:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac53f89bc7a247bf95788a11d22f3e61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:13:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:13:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxRDdFMjI2RUZDMDk2QkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxRDdFMjI2RUZDMDk2QkVDAA==\",\"timestamp\":\"1768131811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:13:33+05:30"} [2026-01-11 17:13:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxRDdFMjI2RUZDMDk2QkVDAA== [2026-01-11 17:13:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:13:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxRDdFMjI2RUZDMDk2QkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxRDdFMjI2RUZDMDk2QkVDAA==\",\"timestamp\":\"1768131811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:13:37+05:30"} [2026-01-11 17:13:37] [DEBUG] Ignoring event: delivered [2026-01-11 17:13:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:43:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1MjE0NkM4NzJERTIyMkQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1MjE0NkM4NzJERTIyMkQyAA==", "timestamp": "1768131816", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:13:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:13:38] [INFO] Sending instructions to 917202000200 [2026-01-11 17:13:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:13:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:13:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67a2e0cfba814f28892e02a502d8f616", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:13:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:13:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1MjE0NkM4NzJERTIyMkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1MjE0NkM4NzJERTIyMkQyAA==\",\"timestamp\":\"1768131816\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:13:40+05:30"} [2026-01-11 17:13:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1MjE0NkM4NzJERTIyMkQyAA== [2026-01-11 17:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:13:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1MjE0NkM4NzJERTIyMkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1MjE0NkM4NzJERTIyMkQyAA==\",\"timestamp\":\"1768131816\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:13:44+05:30"} [2026-01-11 17:13:44] [DEBUG] Ignoring event: delivered [2026-01-11 17:14:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:44:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3RjhBMTRFQkE3MkU4M0Y2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3RjhBMTRFQkE3MkU4M0Y2AA==", "timestamp": "1768131852", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:14:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:14:14] [INFO] Sending instructions to 917202000200 [2026-01-11 17:14:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:14:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:14:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88bc1b896a554ca6bfa84a0121f303d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:14:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3RjhBMTRFQkE3MkU4M0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3RjhBMTRFQkE3MkU4M0Y2AA==\",\"timestamp\":\"1768131852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:15+05:30"} [2026-01-11 17:14:16] [DEBUG] Ignoring event: delivered [2026-01-11 17:14:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3RjhBMTRFQkE3MkU4M0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3RjhBMTRFQkE3MkU4M0Y2AA==\",\"timestamp\":\"1768131852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:15+05:30"} [2026-01-11 17:14:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3RjhBMTRFQkE3MkU4M0Y2AA== [2026-01-11 17:14:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:44:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGNEFBOUI0OTA2QzNBOUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGNEFBOUI0OTA2QzNBOUFBAA==", "timestamp": "1768131858", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:14:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:14:20] [INFO] Sending instructions to 917202000200 [2026-01-11 17:14:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:14:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:14:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "810b8212fc0f440abf65423015436dde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:14:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGNEFBOUI0OTA2QzNBOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGNEFBOUI0OTA2QzNBOUFBAA==\",\"timestamp\":\"1768131858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:20+05:30"} [2026-01-11 17:14:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGNEFBOUI0OTA2QzNBOUFBAA== [2026-01-11 17:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGNEFBOUI0OTA2QzNBOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGNEFBOUI0OTA2QzNBOUFBAA==\",\"timestamp\":\"1768131858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:22+05:30"} [2026-01-11 17:14:22] [DEBUG] Ignoring event: delivered [2026-01-11 17:14:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:44:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCQzFEMEE2RTdGQjhGQjgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCQzFEMEE2RTdGQjhGQjgxAA==", "timestamp": "1768131863", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:14:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:14:25] [INFO] Sending instructions to 917202000200 [2026-01-11 17:14:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:14:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:14:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff26ce39c26947d9aabf3968737939f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:14:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCQzFEMEE2RTdGQjhGQjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCQzFEMEE2RTdGQjhGQjgxAA==\",\"timestamp\":\"1768131863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:25+05:30"} [2026-01-11 17:14:26] [DEBUG] Ignoring event: delivered [2026-01-11 17:14:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCQzFEMEE2RTdGQjhGQjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCQzFEMEE2RTdGQjhGQjgxAA==\",\"timestamp\":\"1768131863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:28+05:30"} [2026-01-11 17:14:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFCQzFEMEE2RTdGQjhGQjgxAA== [2026-01-11 17:14:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:44:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFMDQxRDgwMjYwMjRDRjkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFMDQxRDgwMjYwMjRDRjkzAA==", "timestamp": "1768131868", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:14:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:14:30] [INFO] Sending instructions to 917202000200 [2026-01-11 17:14:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:14:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:14:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e693d99b9b95447ca10136c8c5f18851", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:14:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFMDQxRDgwMjYwMjRDRjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFMDQxRDgwMjYwMjRDRjkzAA==\",\"timestamp\":\"1768131868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:32+05:30"} [2026-01-11 17:14:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFMDQxRDgwMjYwMjRDRjkzAA== [2026-01-11 17:14:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFMDQxRDgwMjYwMjRDRjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFMDQxRDgwMjYwMjRDRjkzAA==\",\"timestamp\":\"1768131868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:32+05:30"} [2026-01-11 17:14:33] [DEBUG] Ignoring event: delivered [2026-01-11 17:14:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:44:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGNjJCMTNEMERCQTA3OERCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGNjJCMTNEMERCQTA3OERCAA==", "timestamp": "1768131874", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:14:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:14:35] [INFO] Sending instructions to 917202000200 [2026-01-11 17:14:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:14:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:14:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c1048beba244ed2925dbe3587c825c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGNjJCMTNEMERCQTA3OERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGNjJCMTNEMERCQTA3OERCAA==\",\"timestamp\":\"1768131874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:38+05:30"} [2026-01-11 17:14:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGNjJCMTNEMERCQTA3OERCAA== [2026-01-11 17:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGNjJCMTNEMERCQTA3OERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlGNjJCMTNEMERCQTA3OERCAA==\",\"timestamp\":\"1768131874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:38+05:30"} [2026-01-11 17:14:39] [DEBUG] Ignoring event: delivered [2026-01-11 17:14:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:44:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4RTRDQzcwNTkzMjk3OTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4RTRDQzcwNTkzMjk3OTY3AA==", "timestamp": "1768131879", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:14:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:14:41] [INFO] Sending instructions to 917202000200 [2026-01-11 17:14:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:14:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:14:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fdc7c06eb4745c59ffba0e33e1e1cf7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:14:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4RTRDQzcwNTkzMjk3OTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4RTRDQzcwNTkzMjk3OTY3AA==\",\"timestamp\":\"1768131879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:41+05:30"} [2026-01-11 17:14:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4RTRDQzcwNTkzMjk3OTY3AA== [2026-01-11 17:14:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:14:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4RTRDQzcwNTkzMjk3OTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4RTRDQzcwNTkzMjk3OTY3AA==\",\"timestamp\":\"1768131879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:14:41+05:30"} [2026-01-11 17:14:42] [DEBUG] Ignoring event: delivered [2026-01-11 17:15:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:45:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyOEQzM0U5QjM3RUVDMzA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyOEQzM0U5QjM3RUVDMzA2AA==", "timestamp": "1768131915", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:15:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:15:17] [INFO] Sending instructions to 917202000200 [2026-01-11 17:15:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:15:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:15:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "438ccefdb3bf4a1790f707f6cb8297e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:15:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:15:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyOEQzM0U5QjM3RUVDMzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyOEQzM0U5QjM3RUVDMzA2AA==\",\"timestamp\":\"1768131915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:15:18+05:30"} [2026-01-11 17:15:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyOEQzM0U5QjM3RUVDMzA2AA== [2026-01-11 17:15:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:45:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODQ2OTI3QzdFREIwOUM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODQ2OTI3QzdFREIwOUM0AA==", "timestamp": "1768131921", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:15:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:15:23] [INFO] Sending instructions to 917202000200 [2026-01-11 17:15:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:15:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:15:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "923930854a6c417db74ba237667831aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:15:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:15:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyOEQzM0U5QjM3RUVDMzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyOEQzM0U5QjM3RUVDMzA2AA==\",\"timestamp\":\"1768131915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:15:24+05:30"} [2026-01-11 17:15:25] [DEBUG] Ignoring event: delivered [2026-01-11 17:15:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:15:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODQ2OTI3QzdFREIwOUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODQ2OTI3QzdFREIwOUM0AA==\",\"timestamp\":\"1768131921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:15:25+05:30"} [2026-01-11 17:15:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODQ2OTI3QzdFREIwOUM0AA== [2026-01-11 17:15:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:15:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODQ2OTI3QzdFREIwOUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxODQ2OTI3QzdFREIwOUM0AA==\",\"timestamp\":\"1768131921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:15:28+05:30"} [2026-01-11 17:15:29] [DEBUG] Ignoring event: delivered [2026-01-11 17:15:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:45:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0RDk5MjRDOEU4QzQ3MUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0RDk5MjRDOEU4QzQ3MUVDAA==", "timestamp": "1768131928", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:15:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:15:30] [INFO] Sending instructions to 917202000200 [2026-01-11 17:15:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:15:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:15:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f926072d8ab4b71b151b6066fa1ce49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:15:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:15:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0RDk5MjRDOEU4QzQ3MUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0RDk5MjRDOEU4QzQ3MUVDAA==\",\"timestamp\":\"1768131928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:15:38+05:30"} [2026-01-11 17:15:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0RDk5MjRDOEU4QzQ3MUVDAA== [2026-01-11 17:15:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:15:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0RDk5MjRDOEU4QzQ3MUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU0RDk5MjRDOEU4QzQ3MUVDAA==\",\"timestamp\":\"1768131928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:15:38+05:30"} [2026-01-11 17:15:39] [DEBUG] Ignoring event: delivered [2026-01-11 17:16:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:46:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5QjI0REY3OTZCOENCRkU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5QjI0REY3OTZCOENCRkU5AA==", "timestamp": "1768131966", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:16:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:16:07] [INFO] Sending instructions to 917202000200 [2026-01-11 17:16:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:16:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:16:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14945d5c0740416a8d46ee18d021f3f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:16:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5QjI0REY3OTZCOENCRkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5QjI0REY3OTZCOENCRkU5AA==\",\"timestamp\":\"1768131966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:11+05:30"} [2026-01-11 17:16:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5QjI0REY3OTZCOENCRkU5AA== [2026-01-11 17:16:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:46:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNjg2N0NDMTlGNkJDNjBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNjg2N0NDMTlGNkJDNjBDAA==", "timestamp": "1768131971", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:16:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:16:13] [INFO] Sending instructions to 917202000200 [2026-01-11 17:16:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:16:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:16:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2fc5ccb341c45c0846d4bf97cf1a2b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:16:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5QjI0REY3OTZCOENCRkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5QjI0REY3OTZCOENCRkU5AA==\",\"timestamp\":\"1768131966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:14+05:30"} [2026-01-11 17:16:15] [DEBUG] Ignoring event: delivered [2026-01-11 17:16:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:46:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1RTI0Mzc1RkNCQjZFNDFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1RTI0Mzc1RkNCQjZFNDFCAA==", "timestamp": "1768131976", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:16:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:16:18] [INFO] Sending instructions to 917202000200 [2026-01-11 17:16:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:16:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:16:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4d2218ff07148cb92296ade252d8bd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNjg2N0NDMTlGNkJDNjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNjg2N0NDMTlGNkJDNjBDAA==\",\"timestamp\":\"1768131971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:18+05:30"} [2026-01-11 17:16:19] [DEBUG] Ignoring event: delivered [2026-01-11 17:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNjg2N0NDMTlGNkJDNjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNjg2N0NDMTlGNkJDNjBDAA==\",\"timestamp\":\"1768131971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:18+05:30"} [2026-01-11 17:16:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNjg2N0NDMTlGNkJDNjBDAA== [2026-01-11 17:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1RTI0Mzc1RkNCQjZFNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1RTI0Mzc1RkNCQjZFNDFCAA==\",\"timestamp\":\"1768131976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:18+05:30"} [2026-01-11 17:16:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1RTI0Mzc1RkNCQjZFNDFCAA== [2026-01-11 17:16:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:46:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEODVBNEU2MkVDRUM3NEE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEODVBNEU2MkVDRUM3NEE1AA==", "timestamp": "1768131982", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:16:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:16:24] [INFO] Sending instructions to 917202000200 [2026-01-11 17:16:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:16:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:16:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ad27204ebb44e4bbb686adc8b57ae45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:16:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1RTI0Mzc1RkNCQjZFNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1RTI0Mzc1RkNCQjZFNDFCAA==\",\"timestamp\":\"1768131976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:25+05:30"} [2026-01-11 17:16:26] [DEBUG] Ignoring event: delivered [2026-01-11 17:16:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEODVBNEU2MkVDRUM3NEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEODVBNEU2MkVDRUM3NEE1AA==\",\"timestamp\":\"1768131982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:25+05:30"} [2026-01-11 17:16:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEODVBNEU2MkVDRUM3NEE1AA== [2026-01-11 17:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEODVBNEU2MkVDRUM3NEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEODVBNEU2MkVDRUM3NEE1AA==\",\"timestamp\":\"1768131982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:25+05:30"} [2026-01-11 17:16:27] [DEBUG] Ignoring event: delivered [2026-01-11 17:16:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:46:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4QzVDMUY5ODE3MTQzOEVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4QzVDMUY5ODE3MTQzOEVFAA==", "timestamp": "1768131988", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:16:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:16:29] [INFO] Sending instructions to 917202000200 [2026-01-11 17:16:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:16:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:16:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7ff186d2ef44343b33acf0cafc3b863", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:16:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4QzVDMUY5ODE3MTQzOEVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4QzVDMUY5ODE3MTQzOEVFAA==\",\"timestamp\":\"1768131988\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:30+05:30"} [2026-01-11 17:16:31] [DEBUG] Ignoring event: delivered [2026-01-11 17:16:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4QzVDMUY5ODE3MTQzOEVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4QzVDMUY5ODE3MTQzOEVFAA==\",\"timestamp\":\"1768131988\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:32+05:30"} [2026-01-11 17:16:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4QzVDMUY5ODE3MTQzOEVFAA== [2026-01-11 17:16:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:46:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMDg3MTFDRTdERjI0QUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMDg3MTFDRTdERjI0QUREAA==", "timestamp": "1768131993", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:16:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:16:34] [INFO] Sending instructions to 917202000200 [2026-01-11 17:16:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:16:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:16:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9be0b6fb5406491985f2ecb066093f8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:16:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMDg3MTFDRTdERjI0QUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMDg3MTFDRTdERjI0QUREAA==\",\"timestamp\":\"1768131993\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:35+05:30"} [2026-01-11 17:16:35] [DEBUG] Ignoring event: delivered [2026-01-11 17:16:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMDg3MTFDRTdERjI0QUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMDg3MTFDRTdERjI0QUREAA==\",\"timestamp\":\"1768131993\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:16:35+05:30"} [2026-01-11 17:16:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMDg3MTFDRTdERjI0QUREAA== [2026-01-11 17:17:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:47:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRDk3OTEyNzVBRjE4NkI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRDk3OTEyNzVBRjE4NkI5AA==", "timestamp": "1768132029", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:17:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:17:10] [INFO] Sending instructions to 917202000200 [2026-01-11 17:17:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:17:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:17:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "529cbbb97ded40178fda20f83ed12415", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:17:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:17:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRDk3OTEyNzVBRjE4NkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRDk3OTEyNzVBRjE4NkI5AA==\",\"timestamp\":\"1768132029\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:17:12+05:30"} [2026-01-11 17:17:13] [DEBUG] Ignoring event: delivered [2026-01-11 17:17:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:47:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4MDYwRUE5N0RGNjg3RDRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4MDYwRUE5N0RGNjg3RDRBAA==", "timestamp": "1768132034", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:17:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:17:16] [INFO] Sending instructions to 917202000200 [2026-01-11 17:17:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:17:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:17:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "919f6a90c2e943fda5f643becb74517c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:17:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:17:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRDk3OTEyNzVBRjE4NkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRDk3OTEyNzVBRjE4NkI5AA==\",\"timestamp\":\"1768132029\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:17:15+05:30"} [2026-01-11 17:17:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRDk3OTEyNzVBRjE4NkI5AA== [2026-01-11 17:17:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:17:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4MDYwRUE5N0RGNjg3RDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4MDYwRUE5N0RGNjg3RDRBAA==\",\"timestamp\":\"1768132034\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:17:20+05:30"} [2026-01-11 17:17:20] [DEBUG] Ignoring event: delivered [2026-01-11 17:17:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:17:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4MDYwRUE5N0RGNjg3RDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4MDYwRUE5N0RGNjg3RDRBAA==\",\"timestamp\":\"1768132034\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:17:20+05:30"} [2026-01-11 17:17:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg4MDYwRUE5N0RGNjg3RDRBAA== [2026-01-11 17:17:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:47:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCQTcwMDJDODZDODk3MzJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCQTcwMDJDODZDODk3MzJCAA==", "timestamp": "1768132070", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:17:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:17:55] [INFO] Sending instructions to 917202000200 [2026-01-11 17:17:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:17:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:17:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc1a3e8943b54a52baa523d22a153644", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:17:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCQTcwMDJDODZDODk3MzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCQTcwMDJDODZDODk3MzJCAA==\",\"timestamp\":\"1768132070\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:17:57+05:30"} [2026-01-11 17:17:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCQTcwMDJDODZDODk3MzJCAA== [2026-01-11 17:17:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:17:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCQTcwMDJDODZDODk3MzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCQTcwMDJDODZDODk3MzJCAA==\",\"timestamp\":\"1768132070\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:17:59+05:30"} [2026-01-11 17:17:59] [DEBUG] Ignoring event: delivered [2026-01-11 17:18:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:48:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEQkMzOUNDQkJERTMwMkRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEQkMzOUNDQkJERTMwMkRFAA==", "timestamp": "1768132079", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:18:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:18:01] [INFO] Sending instructions to 917202000200 [2026-01-11 17:18:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:18:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:18:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63e22383e2cb47308e9a86a8e3758e5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:18:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:48:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2QzM3Nzk5MDg0NDM2NzQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2QzM3Nzk5MDg0NDM2NzQzAA==", "timestamp": "1768132086", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:18:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:18:07] [INFO] Sending instructions to 917202000200 [2026-01-11 17:18:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:18:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:18:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e1a491b130e438cbe0665dda4af8d6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:18:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEQkMzOUNDQkJERTMwMkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEQkMzOUNDQkJERTMwMkRFAA==\",\"timestamp\":\"1768132079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:08+05:30"} [2026-01-11 17:18:09] [DEBUG] Ignoring event: delivered [2026-01-11 17:18:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEQkMzOUNDQkJERTMwMkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEQkMzOUNDQkJERTMwMkRFAA==\",\"timestamp\":\"1768132079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:08+05:30"} [2026-01-11 17:18:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZEQkMzOUNDQkJERTMwMkRFAA== [2026-01-11 17:18:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2QzM3Nzk5MDg0NDM2NzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2QzM3Nzk5MDg0NDM2NzQzAA==\",\"timestamp\":\"1768132086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:10+05:30"} [2026-01-11 17:18:11] [DEBUG] Ignoring event: delivered [2026-01-11 17:18:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:48:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOURBRTM4QUIxMjIyOUZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOURBRTM4QUIxMjIyOUZBAA==", "timestamp": "1768132091", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:18:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:18:13] [INFO] Sending instructions to 917202000200 [2026-01-11 17:18:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:18:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:18:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2QzM3Nzk5MDg0NDM2NzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2QzM3Nzk5MDg0NDM2NzQzAA==\",\"timestamp\":\"1768132086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:13+05:30"} [2026-01-11 17:18:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2QzM3Nzk5MDg0NDM2NzQzAA== [2026-01-11 17:18:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68533d8a76744b4299f24fc1738ab457", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:18:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOURBRTM4QUIxMjIyOUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOURBRTM4QUIxMjIyOUZBAA==\",\"timestamp\":\"1768132091\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:14+05:30"} [2026-01-11 17:18:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOURBRTM4QUIxMjIyOUZBAA== [2026-01-11 17:18:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOURBRTM4QUIxMjIyOUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlCOURBRTM4QUIxMjIyOUZBAA==\",\"timestamp\":\"1768132091\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:18+05:30"} [2026-01-11 17:18:19] [DEBUG] Ignoring event: delivered [2026-01-11 17:18:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:48:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwMDhFQ0VFNDNERkQyMDVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwMDhFQ0VFNDNERkQyMDVFAA==", "timestamp": "1768132128", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:18:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:18:49] [INFO] Sending instructions to 917202000200 [2026-01-11 17:18:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:18:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:18:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b78693da767747e29b351f23e978134e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:18:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwMDhFQ0VFNDNERkQyMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwMDhFQ0VFNDNERkQyMDVFAA==\",\"timestamp\":\"1768132128\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:50+05:30"} [2026-01-11 17:18:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwMDhFQ0VFNDNERkQyMDVFAA== [2026-01-11 17:18:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwMDhFQ0VFNDNERkQyMDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwMDhFQ0VFNDNERkQyMDVFAA==\",\"timestamp\":\"1768132128\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:50+05:30"} [2026-01-11 17:18:51] [DEBUG] Ignoring event: delivered [2026-01-11 17:18:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:48:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU4ODA3MzA2MkZDRkZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU4ODA3MzA2MkZDRkZGAA==", "timestamp": "1768132133", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:18:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:18:55] [INFO] Sending instructions to 917202000200 [2026-01-11 17:18:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:18:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:18:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b9890288eec4f45ac9a75ee28a15f86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:18:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU4ODA3MzA2MkZDRkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU4ODA3MzA2MkZDRkZGAA==\",\"timestamp\":\"1768132133\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:55+05:30"} [2026-01-11 17:18:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU4ODA3MzA2MkZDRkZGAA== [2026-01-11 17:18:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:18:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU4ODA3MzA2MkZDRkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU4ODA3MzA2MkZDRkZGAA==\",\"timestamp\":\"1768132133\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:18:56+05:30"} [2026-01-11 17:18:56] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:49:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBQjY1NjkzQkRFQjVEQUFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBQjY1NjkzQkRFQjVEQUFGAA==", "timestamp": "1768132138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:19:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:19:00] [INFO] Sending instructions to 917202000200 [2026-01-11 17:19:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:19:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:19:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b1cf97558804c00bffbef80655404dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:19:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBQjY1NjkzQkRFQjVEQUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBQjY1NjkzQkRFQjVEQUFGAA==\",\"timestamp\":\"1768132138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:01+05:30"} [2026-01-11 17:19:01] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBQjY1NjkzQkRFQjVEQUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBQjY1NjkzQkRFQjVEQUFGAA==\",\"timestamp\":\"1768132138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:00+05:30"} [2026-01-11 17:19:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBQjY1NjkzQkRFQjVEQUFGAA== [2026-01-11 17:19:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:49:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBOEFBRkNCNDY0QUVFMzI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBOEFBRkNCNDY0QUVFMzI3AA==", "timestamp": "1768132144", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:19:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:19:05] [INFO] Sending instructions to 917202000200 [2026-01-11 17:19:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:19:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:19:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d3835c77133494f9b99839d0f0a91f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:19:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBOEFBRkNCNDY0QUVFMzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBOEFBRkNCNDY0QUVFMzI3AA==\",\"timestamp\":\"1768132144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:07+05:30"} [2026-01-11 17:19:08] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBOEFBRkNCNDY0QUVFMzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBOEFBRkNCNDY0QUVFMzI3AA==\",\"timestamp\":\"1768132144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:10+05:30"} [2026-01-11 17:19:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdBOEFBRkNCNDY0QUVFMzI3AA== [2026-01-11 17:19:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:49:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5Nzc0MTI3QzM0NjYyRkM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5Nzc0MTI3QzM0NjYyRkM5AA==", "timestamp": "1768132150", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:19:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:19:13] [INFO] Sending instructions to 917202000200 [2026-01-11 17:19:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:19:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:19:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afe286a5054d4d08a12878877a90c2e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:19:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:49:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyN0Y3QThDMTEzRTgxNzA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyN0Y3QThDMTEzRTgxNzA2AA==", "timestamp": "1768132157", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:19:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:19:18] [INFO] Sending instructions to 917202000200 [2026-01-11 17:19:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:19:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:19:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "476d56487b0d470e933a3abe4d2ed660", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5Nzc0MTI3QzM0NjYyRkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5Nzc0MTI3QzM0NjYyRkM5AA==\",\"timestamp\":\"1768132150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:19+05:30"} [2026-01-11 17:19:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5Nzc0MTI3QzM0NjYyRkM5AA== [2026-01-11 17:19:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyN0Y3QThDMTEzRTgxNzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyN0Y3QThDMTEzRTgxNzA2AA==\",\"timestamp\":\"1768132157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:19+05:30"} [2026-01-11 17:19:19] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyN0Y3QThDMTEzRTgxNzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyN0Y3QThDMTEzRTgxNzA2AA==\",\"timestamp\":\"1768132157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:22+05:30"} [2026-01-11 17:19:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQyN0Y3QThDMTEzRTgxNzA2AA== [2026-01-11 17:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5Nzc0MTI3QzM0NjYyRkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5Nzc0MTI3QzM0NjYyRkM5AA==\",\"timestamp\":\"1768132150\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:22+05:30"} [2026-01-11 17:19:24] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:49:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3MUY0NkJGOEE5QjJFRjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3MUY0NkJGOEE5QjJFRjg3AA==", "timestamp": "1768132162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:19:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:19:25] [INFO] Sending instructions to 917202000200 [2026-01-11 17:19:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:19:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:19:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d20e03bab8e441b3b2d7d555191adcc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:19:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3MUY0NkJGOEE5QjJFRjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3MUY0NkJGOEE5QjJFRjg3AA==\",\"timestamp\":\"1768132162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:27+05:30"} [2026-01-11 17:19:28] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3MUY0NkJGOEE5QjJFRjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3MUY0NkJGOEE5QjJFRjg3AA==\",\"timestamp\":\"1768132162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:27+05:30"} [2026-01-11 17:19:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3MUY0NkJGOEE5QjJFRjg3AA== [2026-01-11 17:19:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:49:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MkUxNTc0NzU0NEY1MjQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MkUxNTc0NzU0NEY1MjQ0AA==", "timestamp": "1768132168", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:19:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:19:30] [INFO] Sending instructions to 917202000200 [2026-01-11 17:19:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:19:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:19:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a607e5e90dd047c1b67fcfe283738494", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MkUxNTc0NzU0NEY1MjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MkUxNTc0NzU0NEY1MjQ0AA==\",\"timestamp\":\"1768132168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:33+05:30"} [2026-01-11 17:19:34] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:49:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxQUMwMDcwODczNEY2N0JCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxQUMwMDcwODczNEY2N0JCAA==", "timestamp": "1768132174", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:19:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:19:36] [INFO] Sending instructions to 917202000200 [2026-01-11 17:19:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:19:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:19:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "726b6d7e624d4541aac2af06c1f0a339", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:19:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MkUxNTc0NzU0NEY1MjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MkUxNTc0NzU0NEY1MjQ0AA==\",\"timestamp\":\"1768132168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:36+05:30"} [2026-01-11 17:19:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MkUxNTc0NzU0NEY1MjQ0AA== [2026-01-11 17:19:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxQUMwMDcwODczNEY2N0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxQUMwMDcwODczNEY2N0JCAA==\",\"timestamp\":\"1768132174\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:39+05:30"} [2026-01-11 17:19:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxQUMwMDcwODczNEY2N0JCAA== [2026-01-11 17:19:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxQUMwMDcwODczNEY2N0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxQUMwMDcwODczNEY2N0JCAA==\",\"timestamp\":\"1768132174\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:39+05:30"} [2026-01-11 17:19:40] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:49:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEJERjRCRDhBRTNFMTczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEJERjRCRDhBRTNFMTczAA==", "timestamp": "1768132180", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:19:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:19:42] [INFO] Sending instructions to 917202000200 [2026-01-11 17:19:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:19:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:19:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10e900c140a34ef699a41d7b0811bd79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:19:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEJERjRCRDhBRTNFMTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEJERjRCRDhBRTNFMTczAA==\",\"timestamp\":\"1768132180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:43+05:30"} [2026-01-11 17:19:43] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEJERjRCRDhBRTNFMTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEJERjRCRDhBRTNFMTczAA==\",\"timestamp\":\"1768132180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:43+05:30"} [2026-01-11 17:19:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEJERjRCRDhBRTNFMTczAA== [2026-01-11 17:19:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:49:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNDcxMUQ4QkUwNThGMEVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNDcxMUQ4QkUwNThGMEVGAA==", "timestamp": "1768132185", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:19:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:19:47] [INFO] Sending instructions to 917202000200 [2026-01-11 17:19:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:19:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:19:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f3285d8a8c74f52841c68c162c6187a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:19:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNDcxMUQ4QkUwNThGMEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNDcxMUQ4QkUwNThGMEVGAA==\",\"timestamp\":\"1768132185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:48+05:30"} [2026-01-11 17:19:49] [DEBUG] Ignoring event: delivered [2026-01-11 17:19:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:19:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNDcxMUQ4QkUwNThGMEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNDcxMUQ4QkUwNThGMEVGAA==\",\"timestamp\":\"1768132185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:19:48+05:30"} [2026-01-11 17:19:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJBNDcxMUQ4QkUwNThGMEVGAA== [2026-01-11 17:20:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:50:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5QUQ3ODJFODJBMDQxRUNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5QUQ3ODJFODJBMDQxRUNEAA==", "timestamp": "1768132221", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:20:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:20:23] [INFO] Sending instructions to 917202000200 [2026-01-11 17:20:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:20:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:20:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc2179ad4e614901ba306a9479ffdf26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:20:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:20:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5QUQ3ODJFODJBMDQxRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5QUQ3ODJFODJBMDQxRUNEAA==\",\"timestamp\":\"1768132221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:20:24+05:30"} [2026-01-11 17:20:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5QUQ3ODJFODJBMDQxRUNEAA== [2026-01-11 17:20:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:20:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5QUQ3ODJFODJBMDQxRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5QUQ3ODJFODJBMDQxRUNEAA==\",\"timestamp\":\"1768132221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:20:24+05:30"} [2026-01-11 17:20:25] [DEBUG] Ignoring event: delivered [2026-01-11 17:20:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:50:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1RjFGOEJENzEzMjBBRjM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1RjFGOEJENzEzMjBBRjM0AA==", "timestamp": "1768132227", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:20:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:20:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:20:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:20:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:20:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c7819b241204fd78f0504f423c5fdc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:20:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1RjFGOEJENzEzMjBBRjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1RjFGOEJENzEzMjBBRjM0AA==\",\"timestamp\":\"1768132227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:20:31+05:30"} [2026-01-11 17:20:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1RjFGOEJENzEzMjBBRjM0AA== [2026-01-11 17:20:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1RjFGOEJENzEzMjBBRjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1RjFGOEJENzEzMjBBRjM0AA==\",\"timestamp\":\"1768132227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:20:31+05:30"} [2026-01-11 17:20:31] [DEBUG] Ignoring event: delivered [2026-01-11 17:21:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:51:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjEzOEZFQzE5Q0I1QTVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjEzOEZFQzE5Q0I1QTVDAA==", "timestamp": "1768132262", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:21:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:21:04] [INFO] Sending instructions to 917202000200 [2026-01-11 17:21:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:21:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:21:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42daf7865d9d407899ac72576e8c79cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:21:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjEzOEZFQzE5Q0I1QTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjEzOEZFQzE5Q0I1QTVDAA==\",\"timestamp\":\"1768132262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:21:06+05:30"} [2026-01-11 17:21:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjEzOEZFQzE5Q0I1QTVDAA== [2026-01-11 17:21:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjEzOEZFQzE5Q0I1QTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdFQjEzOEZFQzE5Q0I1QTVDAA==\",\"timestamp\":\"1768132262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:21:06+05:30"} [2026-01-11 17:21:07] [DEBUG] Ignoring event: delivered [2026-01-11 17:21:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:51:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzRkQ5NjIzN0E0NEY5Mzg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzRkQ5NjIzN0E0NEY5Mzg3AA==", "timestamp": "1768132269", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:21:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:21:10] [INFO] Sending instructions to 917202000200 [2026-01-11 17:21:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:21:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:21:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbe63b8b8151479d8d9a9e1bd00708ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:21:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzRkQ5NjIzN0E0NEY5Mzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzRkQ5NjIzN0E0NEY5Mzg3AA==\",\"timestamp\":\"1768132269\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:21:12+05:30"} [2026-01-11 17:21:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzRkQ5NjIzN0E0NEY5Mzg3AA== [2026-01-11 17:21:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzRkQ5NjIzN0E0NEY5Mzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzRkQ5NjIzN0E0NEY5Mzg3AA==\",\"timestamp\":\"1768132269\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:21:12+05:30"} [2026-01-11 17:21:13] [DEBUG] Ignoring event: delivered [2026-01-11 17:21:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:51:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk0MEIwMThCN0VFNjQ0QzlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk0MEIwMThCN0VFNjQ0QzlDAA==", "timestamp": "1768132274", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:21:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:21:16] [INFO] Sending instructions to 917202000200 [2026-01-11 17:21:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:21:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:21:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c188128296043a29b5d06dedd7b8c84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:21:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk0MEIwMThCN0VFNjQ0QzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk0MEIwMThCN0VFNjQ0QzlDAA==\",\"timestamp\":\"1768132274\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:21:16+05:30"} [2026-01-11 17:21:16] [DEBUG] Ignoring event: delivered [2026-01-11 17:21:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk0MEIwMThCN0VFNjQ0QzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk0MEIwMThCN0VFNjQ0QzlDAA==\",\"timestamp\":\"1768132274\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:21:17+05:30"} [2026-01-11 17:21:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk0MEIwMThCN0VFNjQ0QzlDAA== [2026-01-11 17:21:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:51:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNzZCMDQ3RTMzODgwMzBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNzZCMDQ3RTMzODgwMzBDAA==", "timestamp": "1768132311", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:21:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:21:53] [INFO] Sending instructions to 917202000200 [2026-01-11 17:21:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:21:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:21:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c35b5332b2aa45c48d2a1189de9cf991", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNzZCMDQ3RTMzODgwMzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNzZCMDQ3RTMzODgwMzBDAA==\",\"timestamp\":\"1768132311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:21:53+05:30"} [2026-01-11 17:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNzZCMDQ3RTMzODgwMzBDAA== [2026-01-11 17:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNzZCMDQ3RTMzODgwMzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxNzZCMDQ3RTMzODgwMzBDAA==\",\"timestamp\":\"1768132311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:21:53+05:30"} [2026-01-11 17:21:54] [DEBUG] Ignoring event: delivered [2026-01-11 17:21:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:51:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3REY2MEVBREVCMEQ5RjQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3REY2MEVBREVCMEQ5RjQxAA==", "timestamp": "1768132317", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:21:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:21:58] [INFO] Sending instructions to 917202000200 [2026-01-11 17:21:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:21:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:21:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b36a38edde5e4ffd82d4e30fe6f1ef16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3REY2MEVBREVCMEQ5RjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3REY2MEVBREVCMEQ5RjQxAA==\",\"timestamp\":\"1768132317\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:21:59+05:30"} [2026-01-11 17:22:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3REY2MEVBREVCMEQ5RjQxAA== [2026-01-11 17:22:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3REY2MEVBREVCMEQ5RjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3REY2MEVBREVCMEQ5RjQxAA==\",\"timestamp\":\"1768132317\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:00+05:30"} [2026-01-11 17:22:02] [DEBUG] Ignoring event: delivered [2026-01-11 17:22:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:52:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFOEZCMTIzNkU1MEM4RjcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFOEZCMTIzNkU1MEM4RjcxAA==", "timestamp": "1768132322", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:22:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:22:04] [INFO] Sending instructions to 917202000200 [2026-01-11 17:22:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:22:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:22:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52c743a4638c422cba6608e5f512936e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:22:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:52:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQUVBOEUzRDg0OEE2MUE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQUVBOEUzRDg0OEE2MUE1AA==", "timestamp": "1768132327", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:22:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:22:09] [INFO] Sending instructions to 917202000200 [2026-01-11 17:22:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:22:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:22:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93232ed9d4264f0c94f44b1096495fde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFOEZCMTIzNkU1MEM4RjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFOEZCMTIzNkU1MEM4RjcxAA==\",\"timestamp\":\"1768132322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:09+05:30"} [2026-01-11 17:22:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFOEZCMTIzNkU1MEM4RjcxAA== [2026-01-11 17:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQUVBOEUzRDg0OEE2MUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQUVBOEUzRDg0OEE2MUE1AA==\",\"timestamp\":\"1768132327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:09+05:30"} [2026-01-11 17:22:10] [DEBUG] Ignoring event: delivered [2026-01-11 17:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFOEZCMTIzNkU1MEM4RjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhFOEZCMTIzNkU1MEM4RjcxAA==\",\"timestamp\":\"1768132322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:09+05:30"} [2026-01-11 17:22:10] [DEBUG] Ignoring event: delivered [2026-01-11 17:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQUVBOEUzRDg0OEE2MUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQUVBOEUzRDg0OEE2MUE1AA==\",\"timestamp\":\"1768132327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:09+05:30"} [2026-01-11 17:22:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQUVBOEUzRDg0OEE2MUE1AA== [2026-01-11 17:22:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:52:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxMjI2M0QxOTQ4NDMwMTI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxMjI2M0QxOTQ4NDMwMTI2AA==", "timestamp": "1768132363", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:22:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:22:45] [INFO] Sending instructions to 917202000200 [2026-01-11 17:22:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:22:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:22:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0c22db66fc1455c83066e3e8c4eea40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:22:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxMjI2M0QxOTQ4NDMwMTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxMjI2M0QxOTQ4NDMwMTI2AA==\",\"timestamp\":\"1768132363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:45+05:30"} [2026-01-11 17:22:46] [DEBUG] Ignoring event: delivered [2026-01-11 17:22:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxMjI2M0QxOTQ4NDMwMTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxMjI2M0QxOTQ4NDMwMTI2AA==\",\"timestamp\":\"1768132363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:48+05:30"} [2026-01-11 17:22:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQxMjI2M0QxOTQ4NDMwMTI2AA== [2026-01-11 17:22:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:52:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2RjQwM0IyMTU2RjE5MUNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2RjQwM0IyMTU2RjE5MUNCAA==", "timestamp": "1768132368", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:22:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:22:50] [INFO] Sending instructions to 917202000200 [2026-01-11 17:22:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:22:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:22:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "182e4923ef664731b26814ae87f87b8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2RjQwM0IyMTU2RjE5MUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2RjQwM0IyMTU2RjE5MUNCAA==\",\"timestamp\":\"1768132368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:52+05:30"} [2026-01-11 17:22:53] [DEBUG] Ignoring event: delivered [2026-01-11 17:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2RjQwM0IyMTU2RjE5MUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2RjQwM0IyMTU2RjE5MUNCAA==\",\"timestamp\":\"1768132368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:52+05:30"} [2026-01-11 17:22:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2RjQwM0IyMTU2RjE5MUNCAA== [2026-01-11 17:22:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:52:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxNUMzQzlFQTNERDdCMDEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxNUMzQzlFQTNERDdCMDEzAA==", "timestamp": "1768132373", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:22:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:22:55] [INFO] Sending instructions to 917202000200 [2026-01-11 17:22:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:22:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:22:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cacd24d13ef4cdeb33cfde187bd37e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:22:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxNUMzQzlFQTNERDdCMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxNUMzQzlFQTNERDdCMDEzAA==\",\"timestamp\":\"1768132373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:56+05:30"} [2026-01-11 17:22:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxNUMzQzlFQTNERDdCMDEzAA== [2026-01-11 17:23:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:22:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxNUMzQzlFQTNERDdCMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxNUMzQzlFQTNERDdCMDEzAA==\",\"timestamp\":\"1768132373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:22:59+05:30"} [2026-01-11 17:23:00] [DEBUG] Ignoring event: delivered [2026-01-11 17:23:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:53:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzNTU4MUQzQTMwREE4NUZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzNTU4MUQzQTMwREE4NUZBAA==", "timestamp": "1768132379", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:23:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:23:00] [INFO] Sending instructions to 917202000200 [2026-01-11 17:23:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:23:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:23:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dc3dda371484549b8791b4443508aff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:23:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzNTU4MUQzQTMwREE4NUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzNTU4MUQzQTMwREE4NUZBAA==\",\"timestamp\":\"1768132379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:02+05:30"} [2026-01-11 17:23:03] [DEBUG] Ignoring event: delivered [2026-01-11 17:23:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:53:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDhBMTcxNjNDNTJBNTNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDhBMTcxNjNDNTJBNTNBAA==", "timestamp": "1768132384", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:23:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:23:06] [INFO] Sending instructions to 917202000200 [2026-01-11 17:23:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:23:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:23:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "905c2dfba7a145a6b1bdb350960fd762", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:23:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDhBMTcxNjNDNTJBNTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDhBMTcxNjNDNTJBNTNBAA==\",\"timestamp\":\"1768132384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:06+05:30"} [2026-01-11 17:23:07] [DEBUG] Ignoring event: delivered [2026-01-11 17:23:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDhBMTcxNjNDNTJBNTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDhBMTcxNjNDNTJBNTNBAA==\",\"timestamp\":\"1768132384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:06+05:30"} [2026-01-11 17:23:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDhBMTcxNjNDNTJBNTNBAA== [2026-01-11 17:23:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzNTU4MUQzQTMwREE4NUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzNTU4MUQzQTMwREE4NUZBAA==\",\"timestamp\":\"1768132379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:06+05:30"} [2026-01-11 17:23:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkzNTU4MUQzQTMwREE4NUZBAA== [2026-01-11 17:23:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:53:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQUE2NzgxMjlDRDFDMzFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQUE2NzgxMjlDRDFDMzFFAA==", "timestamp": "1768132389", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:23:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:23:11] [INFO] Sending instructions to 917202000200 [2026-01-11 17:23:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:23:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:23:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6625bc0b679e4d19816a11949a9e17f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:23:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQUE2NzgxMjlDRDFDMzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQUE2NzgxMjlDRDFDMzFFAA==\",\"timestamp\":\"1768132389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:13+05:30"} [2026-01-11 17:23:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQUE2NzgxMjlDRDFDMzFFAA== [2026-01-11 17:23:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQUE2NzgxMjlDRDFDMzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQUE2NzgxMjlDRDFDMzFFAA==\",\"timestamp\":\"1768132389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:18+05:30"} [2026-01-11 17:23:19] [DEBUG] Ignoring event: delivered [2026-01-11 17:23:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:53:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA5Mzk1ODRFMTFDNkNCRkFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA5Mzk1ODRFMTFDNkNCRkFGAA==", "timestamp": "1768132425", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:23:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:23:47] [INFO] Sending instructions to 917202000200 [2026-01-11 17:23:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:23:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:23:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1dbea4f29ab48cea0c774d19f50576b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA5Mzk1ODRFMTFDNkNCRkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA5Mzk1ODRFMTFDNkNCRkFGAA==\",\"timestamp\":\"1768132425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:48+05:30"} [2026-01-11 17:23:48] [DEBUG] Ignoring event: delivered [2026-01-11 17:23:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA5Mzk1ODRFMTFDNkNCRkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA5Mzk1ODRFMTFDNkNCRkFGAA==\",\"timestamp\":\"1768132425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:48+05:30"} [2026-01-11 17:23:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA5Mzk1ODRFMTFDNkNCRkFGAA== [2026-01-11 17:23:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:53:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOEREOTQwQkU1QzkyQ0U0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOEREOTQwQkU1QzkyQ0U0AA==", "timestamp": "1768132430", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:23:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:23:52] [INFO] Sending instructions to 917202000200 [2026-01-11 17:23:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:23:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:23:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec0863e1885f4370ae0d6f90cc6a9f7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:23:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOEREOTQwQkU1QzkyQ0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOEREOTQwQkU1QzkyQ0U0AA==\",\"timestamp\":\"1768132430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:53+05:30"} [2026-01-11 17:23:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOEREOTQwQkU1QzkyQ0U0AA== [2026-01-11 17:23:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:23:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOEREOTQwQkU1QzkyQ0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOEREOTQwQkU1QzkyQ0U0AA==\",\"timestamp\":\"1768132430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:23:53+05:30"} [2026-01-11 17:23:53] [DEBUG] Ignoring event: delivered [2026-01-11 17:24:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:54:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4ODRGNDhDM0M5QTBBQUEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4ODRGNDhDM0M5QTBBQUEwAA==", "timestamp": "1768132467", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:24:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:24:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:24:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:24:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:24:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be0c9ed4dd9642d79513a98e27f83691", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:24:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4ODRGNDhDM0M5QTBBQUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4ODRGNDhDM0M5QTBBQUEwAA==\",\"timestamp\":\"1768132467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:24:29+05:30"} [2026-01-11 17:24:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4ODRGNDhDM0M5QTBBQUEwAA== [2026-01-11 17:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:24:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4ODRGNDhDM0M5QTBBQUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4ODRGNDhDM0M5QTBBQUEwAA==\",\"timestamp\":\"1768132467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:24:29+05:30"} [2026-01-11 17:24:30] [DEBUG] Ignoring event: delivered [2026-01-11 17:24:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:54:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RUJDN0U5NThDMzEyQzBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RUJDN0U5NThDMzEyQzBEAA==", "timestamp": "1768132472", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:24:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:24:33] [INFO] Sending instructions to 917202000200 [2026-01-11 17:24:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:24:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:24:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1833ee8e0f5649729a0e8c819a647a36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:24:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:54:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdFOTBGRTc4NUNDNEY2QjVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdFOTBGRTc4NUNDNEY2QjVGAA==", "timestamp": "1768132477", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:24:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:24:39] [INFO] Sending instructions to 917202000200 [2026-01-11 17:24:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:24:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:24:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46081697f5b347319b21847d02724330", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:24:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:24:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RUJDN0U5NThDMzEyQzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RUJDN0U5NThDMzEyQzBEAA==\",\"timestamp\":\"1768132472\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:24:39+05:30"} [2026-01-11 17:24:40] [DEBUG] Ignoring event: delivered [2026-01-11 17:24:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdFOTBGRTc4NUNDNEY2QjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdFOTBGRTc4NUNDNEY2QjVGAA==\",\"timestamp\":\"1768132477\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:24:39+05:30"} [2026-01-11 17:24:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdFOTBGRTc4NUNDNEY2QjVGAA== [2026-01-11 17:24:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:24:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RUJDN0U5NThDMzEyQzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RUJDN0U5NThDMzEyQzBEAA==\",\"timestamp\":\"1768132472\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:24:39+05:30"} [2026-01-11 17:24:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RUJDN0U5NThDMzEyQzBEAA== [2026-01-11 17:24:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdFOTBGRTc4NUNDNEY2QjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdFOTBGRTc4NUNDNEY2QjVGAA==\",\"timestamp\":\"1768132477\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:24:42+05:30"} [2026-01-11 17:24:43] [DEBUG] Ignoring event: delivered [2026-01-11 17:24:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:54:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NjFDRjk0OEI3QUY4NTlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NjFDRjk0OEI3QUY4NTlBAA==", "timestamp": "1768132483", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:24:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:24:44] [INFO] Sending instructions to 917202000200 [2026-01-11 17:24:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:24:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:24:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f59d3593521438c9e6c9a94fae56aaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NjFDRjk0OEI3QUY4NTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NjFDRjk0OEI3QUY4NTlBAA==\",\"timestamp\":\"1768132483\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:24:45+05:30"} [2026-01-11 17:24:46] [DEBUG] Ignoring event: delivered [2026-01-11 17:24:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NjFDRjk0OEI3QUY4NTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NjFDRjk0OEI3QUY4NTlBAA==\",\"timestamp\":\"1768132483\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:24:49+05:30"} [2026-01-11 17:24:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U3NjFDRjk0OEI3QUY4NTlBAA== [2026-01-11 17:25:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:55:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg0MTQ4NTcwMzU1QTQ5REZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg0MTQ4NTcwMzU1QTQ5REZCAA==", "timestamp": "1768132519", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:25:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:25:21] [INFO] Sending instructions to 917202000200 [2026-01-11 17:25:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:25:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:25:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3a8c4318df8488fa519fbc858b41dc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:25:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg0MTQ4NTcwMzU1QTQ5REZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg0MTQ4NTcwMzU1QTQ5REZCAA==\",\"timestamp\":\"1768132519\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:23+05:30"} [2026-01-11 17:25:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg0MTQ4NTcwMzU1QTQ5REZCAA== [2026-01-11 17:25:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:55:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4OTIwN0QyODY1NkZFNUI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4OTIwN0QyODY1NkZFNUI5AA==", "timestamp": "1768132524", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:25:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:25:26] [INFO] Sending instructions to 917202000200 [2026-01-11 17:25:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:25:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:25:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a558eef811254a57a54f46ee78a5c764", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:25:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4OTIwN0QyODY1NkZFNUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4OTIwN0QyODY1NkZFNUI5AA==\",\"timestamp\":\"1768132524\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:27+05:30"} [2026-01-11 17:25:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4OTIwN0QyODY1NkZFNUI5AA== [2026-01-11 17:25:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg0MTQ4NTcwMzU1QTQ5REZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg0MTQ4NTcwMzU1QTQ5REZCAA==\",\"timestamp\":\"1768132519\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:27+05:30"} [2026-01-11 17:25:28] [DEBUG] Ignoring event: delivered [2026-01-11 17:25:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:55:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RDAzRTMwOEEzMzQ1M0UzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RDAzRTMwOEEzMzQ1M0UzAA==", "timestamp": "1768132529", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:25:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:25:31] [INFO] Sending instructions to 917202000200 [2026-01-11 17:25:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:25:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:25:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56471ce6c8b6425f805fd46764285fdc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4OTIwN0QyODY1NkZFNUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA4OTIwN0QyODY1NkZFNUI5AA==\",\"timestamp\":\"1768132524\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:31+05:30"} [2026-01-11 17:25:31] [DEBUG] Ignoring event: delivered [2026-01-11 17:25:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RDAzRTMwOEEzMzQ1M0UzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RDAzRTMwOEEzMzQ1M0UzAA==\",\"timestamp\":\"1768132529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:34+05:30"} [2026-01-11 17:25:35] [DEBUG] Ignoring event: delivered [2026-01-11 17:25:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RDAzRTMwOEEzMzQ1M0UzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RDAzRTMwOEEzMzQ1M0UzAA==\",\"timestamp\":\"1768132529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:34+05:30"} [2026-01-11 17:25:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RDAzRTMwOEEzMzQ1M0UzAA== [2026-01-11 17:25:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:55:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThENjlDMEEzNEJDODFEQjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThENjlDMEEzNEJDODFEQjE3AA==", "timestamp": "1768132535", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:25:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:25:36] [INFO] Sending instructions to 917202000200 [2026-01-11 17:25:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:25:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:25:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca82a8ea36b4426da73cfde18a0e0374", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThENjlDMEEzNEJDODFEQjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThENjlDMEEzNEJDODFEQjE3AA==\",\"timestamp\":\"1768132535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:38+05:30"} [2026-01-11 17:25:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThENjlDMEEzNEJDODFEQjE3AA== [2026-01-11 17:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThENjlDMEEzNEJDODFEQjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThENjlDMEEzNEJDODFEQjE3AA==\",\"timestamp\":\"1768132535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:38+05:30"} [2026-01-11 17:25:39] [DEBUG] Ignoring event: delivered [2026-01-11 17:25:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:55:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4RjdFNTJFNTM1MEU0MDBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4RjdFNTJFNTM1MEU0MDBBAA==", "timestamp": "1768132540", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:25:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:25:41] [INFO] Sending instructions to 917202000200 [2026-01-11 17:25:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:25:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:25:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf423b5b50a04c2d937c908ca1dfd1b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:25:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4RjdFNTJFNTM1MEU0MDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4RjdFNTJFNTM1MEU0MDBBAA==\",\"timestamp\":\"1768132540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:43+05:30"} [2026-01-11 17:25:43] [DEBUG] Ignoring event: delivered [2026-01-11 17:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4RjdFNTJFNTM1MEU0MDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4RjdFNTJFNTM1MEU0MDBBAA==\",\"timestamp\":\"1768132540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:46+05:30"} [2026-01-11 17:25:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI4RjdFNTJFNTM1MEU0MDBBAA== [2026-01-11 17:25:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:55:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODdCOUZEMDhDRjRBQzA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODdCOUZEMDhDRjRBQzA1AA==", "timestamp": "1768132545", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:25:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:25:47] [INFO] Sending instructions to 917202000200 [2026-01-11 17:25:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:25:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:25:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf6ce6745ed44d30b894793280235e3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:25:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODdCOUZEMDhDRjRBQzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODdCOUZEMDhDRjRBQzA1AA==\",\"timestamp\":\"1768132545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:49+05:30"} [2026-01-11 17:25:50] [DEBUG] Ignoring event: delivered [2026-01-11 17:25:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODdCOUZEMDhDRjRBQzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODdCOUZEMDhDRjRBQzA1AA==\",\"timestamp\":\"1768132545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:49+05:30"} [2026-01-11 17:25:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEyODdCOUZEMDhDRjRBQzA1AA== [2026-01-11 17:25:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:55:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyMkI3REI3QzIwQzg2RUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyMkI3REI3QzIwQzg2RUE1AA==", "timestamp": "1768132551", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:25:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:25:52] [INFO] Sending instructions to 917202000200 [2026-01-11 17:25:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:25:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:25:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b08e7da4fe349e4864e905a7af60ffc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyMkI3REI3QzIwQzg2RUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyMkI3REI3QzIwQzg2RUE1AA==\",\"timestamp\":\"1768132551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:53+05:30"} [2026-01-11 17:25:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyMkI3REI3QzIwQzg2RUE1AA== [2026-01-11 17:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyMkI3REI3QzIwQzg2RUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyMkI3REI3QzIwQzg2RUE1AA==\",\"timestamp\":\"1768132551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:25:53+05:30"} [2026-01-11 17:25:53] [DEBUG] Ignoring event: delivered [2026-01-11 17:26:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:56:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4Q0M2QUI0NEQ4MUVCRTVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4Q0M2QUI0NEQ4MUVCRTVCAA==", "timestamp": "1768132587", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:26:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:26:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:26:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:26:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:26:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4f0b39a16a64647b6054208e8357660", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:26:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:26:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4Q0M2QUI0NEQ4MUVCRTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4Q0M2QUI0NEQ4MUVCRTVCAA==\",\"timestamp\":\"1768132587\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:26:30+05:30"} [2026-01-11 17:26:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4Q0M2QUI0NEQ4MUVCRTVCAA== [2026-01-11 17:26:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:56:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3OTIzMThEOEZERkQwNkNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3OTIzMThEOEZERkQwNkNGAA==", "timestamp": "1768132592", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:26:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:26:34] [INFO] Sending instructions to 917202000200 [2026-01-11 17:26:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:26:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:26:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d27b365b2764d2187dafa39b5f3abfd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:26:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:26:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4Q0M2QUI0NEQ4MUVCRTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4Q0M2QUI0NEQ4MUVCRTVCAA==\",\"timestamp\":\"1768132587\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:26:34+05:30"} [2026-01-11 17:26:35] [DEBUG] Ignoring event: delivered [2026-01-11 17:26:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:26:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3OTIzMThEOEZERkQwNkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3OTIzMThEOEZERkQwNkNGAA==\",\"timestamp\":\"1768132592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:26:36+05:30"} [2026-01-11 17:26:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3OTIzMThEOEZERkQwNkNGAA== [2026-01-11 17:26:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:26:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3OTIzMThEOEZERkQwNkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg3OTIzMThEOEZERkQwNkNGAA==\",\"timestamp\":\"1768132592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:26:39+05:30"} [2026-01-11 17:26:41] [DEBUG] Ignoring event: delivered [2026-01-11 17:27:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:57:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQxMEFGNzlDM0E0NkI0MEI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQxMEFGNzlDM0E0NkI0MEI5AA==", "timestamp": "1768132628", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:27:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:27:10] [INFO] Sending instructions to 917202000200 [2026-01-11 17:27:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:27:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:27:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd35da9dedce4e8ba2caa2b04c92ed3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:27:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:27:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQxMEFGNzlDM0E0NkI0MEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQxMEFGNzlDM0E0NkI0MEI5AA==\",\"timestamp\":\"1768132628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:27:10+05:30"} [2026-01-11 17:27:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQxMEFGNzlDM0E0NkI0MEI5AA== [2026-01-11 17:27:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:57:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVENzNBQUExNkRDRTg0N0Q3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVENzNBQUExNkRDRTg0N0Q3AA==", "timestamp": "1768132633", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:27:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:27:15] [INFO] Sending instructions to 917202000200 [2026-01-11 17:27:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:27:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:27:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43823d2f3ed14464b1983ebb8f5408c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:27:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:27:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQxMEFGNzlDM0E0NkI0MEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQxMEFGNzlDM0E0NkI0MEI5AA==\",\"timestamp\":\"1768132628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:27:17+05:30"} [2026-01-11 17:27:18] [DEBUG] Ignoring event: delivered [2026-01-11 17:27:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVENzNBQUExNkRDRTg0N0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVENzNBQUExNkRDRTg0N0Q3AA==\",\"timestamp\":\"1768132633\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:27:17+05:30"} [2026-01-11 17:27:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVENzNBQUExNkRDRTg0N0Q3AA== [2026-01-11 17:27:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:57:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdENkNBOUJCNUY5NUQ4RkFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdENkNBOUJCNUY5NUQ4RkFEAA==", "timestamp": "1768132639", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:27:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:27:20] [INFO] Sending instructions to 917202000200 [2026-01-11 17:27:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:27:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:27:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4737fb17ef2f4427a5cee15b99767786", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:27:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdENkNBOUJCNUY5NUQ4RkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdENkNBOUJCNUY5NUQ4RkFEAA==\",\"timestamp\":\"1768132639\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:27:21+05:30"} [2026-01-11 17:27:21] [DEBUG] Ignoring event: delivered [2026-01-11 17:27:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVENzNBQUExNkRDRTg0N0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVENzNBQUExNkRDRTg0N0Q3AA==\",\"timestamp\":\"1768132633\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:27:20+05:30"} [2026-01-11 17:27:21] [DEBUG] Ignoring event: delivered [2026-01-11 17:27:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdENkNBOUJCNUY5NUQ4RkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdENkNBOUJCNUY5NUQ4RkFEAA==\",\"timestamp\":\"1768132639\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:27:21+05:30"} [2026-01-11 17:27:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdENkNBOUJCNUY5NUQ4RkFEAA== [2026-01-11 17:27:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:57:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1QUJGNjlGNjgwMzVDOEIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1QUJGNjlGNjgwMzVDOEIyAA==", "timestamp": "1768132675", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:27:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:27:56] [INFO] Sending instructions to 917202000200 [2026-01-11 17:27:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:27:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:27:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d601aa8c8ca449ee8a9d47142aa43295", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:27:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:27:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1QUJGNjlGNjgwMzVDOEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1QUJGNjlGNjgwMzVDOEIyAA==\",\"timestamp\":\"1768132675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:27:57+05:30"} [2026-01-11 17:27:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1QUJGNjlGNjgwMzVDOEIyAA== [2026-01-11 17:27:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:27:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1QUJGNjlGNjgwMzVDOEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1QUJGNjlGNjgwMzVDOEIyAA==\",\"timestamp\":\"1768132675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:27:57+05:30"} [2026-01-11 17:27:58] [DEBUG] Ignoring event: delivered [2026-01-11 17:28:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:58:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NkRGMUQyMzRFRjVGMjdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NkRGMUQyMzRFRjVGMjdCAA==", "timestamp": "1768132680", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:28:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:28:03] [INFO] Sending instructions to 917202000200 [2026-01-11 17:28:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:28:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:28:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NkRGMUQyMzRFRjVGMjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NkRGMUQyMzRFRjVGMjdCAA==\",\"timestamp\":\"1768132680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:02+05:30"} [2026-01-11 17:28:03] [DEBUG] Ignoring event: delivered [2026-01-11 17:28:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NkRGMUQyMzRFRjVGMjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NkRGMUQyMzRFRjVGMjdCAA==\",\"timestamp\":\"1768132680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:02+05:30"} [2026-01-11 17:28:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3NkRGMUQyMzRFRjVGMjdCAA== [2026-01-11 17:28:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa52a28418a94ccea515937fe5536d21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:28:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:58:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3NDAwOTg4MUZEOEZENjVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3NDAwOTg4MUZEOEZENjVGAA==", "timestamp": "1768132686", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:28:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:28:08] [INFO] Sending instructions to 917202000200 [2026-01-11 17:28:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:28:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:28:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ca2e761d9564a04ba8cb7adc463eb9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:28:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3NDAwOTg4MUZEOEZENjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3NDAwOTg4MUZEOEZENjVGAA==\",\"timestamp\":\"1768132686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:08+05:30"} [2026-01-11 17:28:09] [DEBUG] Ignoring event: delivered [2026-01-11 17:28:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:58:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYxNjJBOEVBMUMzQTlEMjM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYxNjJBOEVBMUMzQTlEMjM1AA==", "timestamp": "1768132692", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:28:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:28:14] [INFO] Sending instructions to 917202000200 [2026-01-11 17:28:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:28:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:28:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0107e2e894748ddaa31513b874ec5a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:28:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3NDAwOTg4MUZEOEZENjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3NDAwOTg4MUZEOEZENjVGAA==\",\"timestamp\":\"1768132686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:13+05:30"} [2026-01-11 17:28:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3NDAwOTg4MUZEOEZENjVGAA== [2026-01-11 17:28:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYxNjJBOEVBMUMzQTlEMjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYxNjJBOEVBMUMzQTlEMjM1AA==\",\"timestamp\":\"1768132692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:14+05:30"} [2026-01-11 17:28:15] [DEBUG] Ignoring event: delivered [2026-01-11 17:28:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYxNjJBOEVBMUMzQTlEMjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYxNjJBOEVBMUMzQTlEMjM1AA==\",\"timestamp\":\"1768132692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:20+05:30"} [2026-01-11 17:28:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYxNjJBOEVBMUMzQTlEMjM1AA== [2026-01-11 17:28:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:58:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDM0Q2RkU4QTAwOTk0QzUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDM0Q2RkU4QTAwOTk0QzUyAA==", "timestamp": "1768132729", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:28:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:28:50] [INFO] Sending instructions to 917202000200 [2026-01-11 17:28:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:28:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:28:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f5f3538380742abaddaf5c20bba5f13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:28:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDM0Q2RkU4QTAwOTk0QzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDM0Q2RkU4QTAwOTk0QzUyAA==\",\"timestamp\":\"1768132729\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:53+05:30"} [2026-01-11 17:28:54] [DEBUG] Ignoring event: delivered [2026-01-11 17:28:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDM0Q2RkU4QTAwOTk0QzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDM0Q2RkU4QTAwOTk0QzUyAA==\",\"timestamp\":\"1768132729\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:54+05:30"} [2026-01-11 17:28:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdDM0Q2RkU4QTAwOTk0QzUyAA== [2026-01-11 17:28:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:58:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNBRDBGMEM1Qzk0OTkwMUExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNBRDBGMEM1Qzk0OTkwMUExAA==", "timestamp": "1768132734", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:28:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:28:56] [INFO] Sending instructions to 917202000200 [2026-01-11 17:28:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:28:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:28:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4afd524c62d496caee1253c7fea105b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:28:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNBRDBGMEM1Qzk0OTkwMUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNBRDBGMEM1Qzk0OTkwMUExAA==\",\"timestamp\":\"1768132734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:56+05:30"} [2026-01-11 17:28:57] [DEBUG] Ignoring event: delivered [2026-01-11 17:28:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:28:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNBRDBGMEM1Qzk0OTkwMUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNBRDBGMEM1Qzk0OTkwMUExAA==\",\"timestamp\":\"1768132734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:28:57+05:30"} [2026-01-11 17:28:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNBRDBGMEM1Qzk0OTkwMUExAA== [2026-01-11 17:29:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:59:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQzY3Mzk0MEE4OTQ2QjZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQzY3Mzk0MEE4OTQ2QjZCAA==", "timestamp": "1768132740", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:29:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:29:02] [INFO] Sending instructions to 917202000200 [2026-01-11 17:29:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:29:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:29:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4bf87a5b29794337a54fa9f954ed589f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQzY3Mzk0MEE4OTQ2QjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQzY3Mzk0MEE4OTQ2QjZCAA==\",\"timestamp\":\"1768132740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:03+05:30"} [2026-01-11 17:29:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQzY3Mzk0MEE4OTQ2QjZCAA== [2026-01-11 17:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQzY3Mzk0MEE4OTQ2QjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQzY3Mzk0MEE4OTQ2QjZCAA==\",\"timestamp\":\"1768132740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:03+05:30"} [2026-01-11 17:29:04] [DEBUG] Ignoring event: delivered [2026-01-11 17:29:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:59:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QTBCREM1MkNFMThCRTE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QTBCREM1MkNFMThCRTE3AA==", "timestamp": "1768132776", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:29:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:29:38] [INFO] Sending instructions to 917202000200 [2026-01-11 17:29:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:29:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:29:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a56b4deff6c1487f8b9bd0c7278d68df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:29:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QTBCREM1MkNFMThCRTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QTBCREM1MkNFMThCRTE3AA==\",\"timestamp\":\"1768132776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:39+05:30"} [2026-01-11 17:29:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QTBCREM1MkNFMThCRTE3AA== [2026-01-11 17:29:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QTBCREM1MkNFMThCRTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QTBCREM1MkNFMThCRTE3AA==\",\"timestamp\":\"1768132776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:39+05:30"} [2026-01-11 17:29:40] [DEBUG] Ignoring event: delivered [2026-01-11 17:29:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:59:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCMjk3MTY1QUVGMkE2NkVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCMjk3MTY1QUVGMkE2NkVGAA==", "timestamp": "1768132781", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:29:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:29:43] [INFO] Sending instructions to 917202000200 [2026-01-11 17:29:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:29:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:29:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebfd256f9cf44b4883ebe2dd4241ffaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:29:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCMjk3MTY1QUVGMkE2NkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCMjk3MTY1QUVGMkE2NkVGAA==\",\"timestamp\":\"1768132781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:43+05:30"} [2026-01-11 17:29:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCMjk3MTY1QUVGMkE2NkVGAA== [2026-01-11 17:29:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCMjk3MTY1QUVGMkE2NkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCMjk3MTY1QUVGMkE2NkVGAA==\",\"timestamp\":\"1768132781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:43+05:30"} [2026-01-11 17:29:44] [DEBUG] Ignoring event: delivered [2026-01-11 17:29:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:59:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRFRjkzQzgzMkIzOEQ5QUNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRFRjkzQzgzMkIzOEQ5QUNEAA==", "timestamp": "1768132786", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:29:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:29:48] [INFO] Sending instructions to 917202000200 [2026-01-11 17:29:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:29:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:29:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39a907e43e664271b90a88c4e17d7da0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:29:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRFRjkzQzgzMkIzOEQ5QUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRFRjkzQzgzMkIzOEQ5QUNEAA==\",\"timestamp\":\"1768132786\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:49+05:30"} [2026-01-11 17:29:50] [DEBUG] Ignoring event: delivered [2026-01-11 17:29:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRFRjkzQzgzMkIzOEQ5QUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRFRjkzQzgzMkIzOEQ5QUNEAA==\",\"timestamp\":\"1768132786\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:49+05:30"} [2026-01-11 17:29:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRFRjkzQzgzMkIzOEQ5QUNEAA== [2026-01-11 17:29:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:59:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFEMEQ4MzY0NUVBQzY1MTY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFEMEQ4MzY0NUVBQzY1MTY4AA==", "timestamp": "1768132792", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:29:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:29:53] [INFO] Sending instructions to 917202000200 [2026-01-11 17:29:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:29:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:29:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2b651ef68f5420d9b51e8ea1f5d73b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:29:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFEMEQ4MzY0NUVBQzY1MTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFEMEQ4MzY0NUVBQzY1MTY4AA==\",\"timestamp\":\"1768132792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:55+05:30"} [2026-01-11 17:29:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFEMEQ4MzY0NUVBQzY1MTY4AA== [2026-01-11 17:29:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFEMEQ4MzY0NUVBQzY1MTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFEMEQ4MzY0NUVBQzY1MTY4AA==\",\"timestamp\":\"1768132792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:29:55+05:30"} [2026-01-11 17:29:55] [DEBUG] Ignoring event: delivered [2026-01-11 17:29:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 11:59:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNTc2QjFGNjlBNEJCQzc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNTc2QjFGNjlBNEJCQzc2AA==", "timestamp": "1768132797", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:29:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:29:58] [INFO] Sending instructions to 917202000200 [2026-01-11 17:29:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:29:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:29:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d6c44a9ae6d43b18b25b18ba0f072e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNTc2QjFGNjlBNEJCQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNTc2QjFGNjlBNEJCQzc2AA==\",\"timestamp\":\"1768132797\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:30:00+05:30"} [2026-01-11 17:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:29:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNTc2QjFGNjlBNEJCQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNTc2QjFGNjlBNEJCQzc2AA==\",\"timestamp\":\"1768132797\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:30:00+05:30"} [2026-01-11 17:30:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNTc2QjFGNjlBNEJCQzc2AA== [2026-01-11 17:30:00] [DEBUG] Ignoring event: delivered [2026-01-11 17:30:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:00:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyMEE2NEI5NEE4QURCMzI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyMEE2NEI5NEE4QURCMzI0AA==", "timestamp": "1768132833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:30:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:30:35] [INFO] Sending instructions to 917202000200 [2026-01-11 17:30:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:30:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:30:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyMEE2NEI5NEE4QURCMzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyMEE2NEI5NEE4QURCMzI0AA==\",\"timestamp\":\"1768132833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:30:34+05:30"} [2026-01-11 17:30:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyMEE2NEI5NEE4QURCMzI0AA== [2026-01-11 17:30:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyMEE2NEI5NEE4QURCMzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyMEE2NEI5NEE4QURCMzI0AA==\",\"timestamp\":\"1768132833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:30:34+05:30"} [2026-01-11 17:30:35] [DEBUG] Ignoring event: delivered [2026-01-11 17:30:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb95725c316e4a2f8827a18464850cb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:30:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:00:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERUZGRERDQzJGQzYyQ0E5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERUZGRERDQzJGQzYyQ0E5AA==", "timestamp": "1768132838", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:30:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:30:40] [INFO] Sending instructions to 917202000200 [2026-01-11 17:30:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:30:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:30:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6be319892738491cbe1a8bbeff16e09a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:30:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERUZGRERDQzJGQzYyQ0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERUZGRERDQzJGQzYyQ0E5AA==\",\"timestamp\":\"1768132838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:30:40+05:30"} [2026-01-11 17:30:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERUZGRERDQzJGQzYyQ0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERUZGRERDQzJGQzYyQ0E5AA==\",\"timestamp\":\"1768132838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:30:40+05:30"} [2026-01-11 17:30:41] [DEBUG] Ignoring event: delivered [2026-01-11 17:30:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERUZGRERDQzJGQzYyQ0E5AA== [2026-01-11 17:30:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:00:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3NTkzNTQyRDAzNzhERkI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3NTkzNTQyRDAzNzhERkI0AA==", "timestamp": "1768132843", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:30:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:30:45] [INFO] Sending instructions to 917202000200 [2026-01-11 17:30:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:30:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:30:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cd0db1248314badaf4a034a6b73487c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:30:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3NTkzNTQyRDAzNzhERkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3NTkzNTQyRDAzNzhERkI0AA==\",\"timestamp\":\"1768132843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:30:46+05:30"} [2026-01-11 17:30:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3NTkzNTQyRDAzNzhERkI0AA== [2026-01-11 17:30:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3NTkzNTQyRDAzNzhERkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3NTkzNTQyRDAzNzhERkI0AA==\",\"timestamp\":\"1768132843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:30:46+05:30"} [2026-01-11 17:30:46] [DEBUG] Ignoring event: delivered [2026-01-11 17:31:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:01:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUNDQzZGRDNDRDVGNkQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUNDQzZGRDNDRDVGNkQ0AA==", "timestamp": "1768132879", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:31:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:31:21] [INFO] Sending instructions to 917202000200 [2026-01-11 17:31:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:31:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:31:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "857e16af974e47bb9638ad6d589ae2cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:31:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:31:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUNDQzZGRDNDRDVGNkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUNDQzZGRDNDRDVGNkQ0AA==\",\"timestamp\":\"1768132879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:31:24+05:30"} [2026-01-11 17:31:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUNDQzZGRDNDRDVGNkQ0AA== [2026-01-11 17:31:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:31:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUNDQzZGRDNDRDVGNkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1OUNDQzZGRDNDRDVGNkQ0AA==\",\"timestamp\":\"1768132879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:31:24+05:30"} [2026-01-11 17:31:24] [DEBUG] Ignoring event: delivered [2026-01-11 17:31:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:01:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QUFDODA4RDg3Rjg5QTVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QUFDODA4RDg3Rjg5QTVCAA==", "timestamp": "1768132885", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:31:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:31:27] [INFO] Sending instructions to 917202000200 [2026-01-11 17:31:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:31:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:31:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e7000c6103e4b319451e206a4ca9b2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:31:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QUFDODA4RDg3Rjg5QTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QUFDODA4RDg3Rjg5QTVCAA==\",\"timestamp\":\"1768132885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:31:27+05:30"} [2026-01-11 17:31:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QUFDODA4RDg3Rjg5QTVCAA== [2026-01-11 17:31:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QUFDODA4RDg3Rjg5QTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1QUFDODA4RDg3Rjg5QTVCAA==\",\"timestamp\":\"1768132885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:31:27+05:30"} [2026-01-11 17:31:28] [DEBUG] Ignoring event: delivered [2026-01-11 17:31:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:01:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQkU5RUZEQkE1MjAyQzg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQkU5RUZEQkE1MjAyQzg5AA==", "timestamp": "1768132891", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:31:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:31:33] [INFO] Sending instructions to 917202000200 [2026-01-11 17:31:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:31:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:31:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e039f7b1a4df4f29915804b961983be2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:31:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQkU5RUZEQkE1MjAyQzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQkU5RUZEQkE1MjAyQzg5AA==\",\"timestamp\":\"1768132891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:31:33+05:30"} [2026-01-11 17:31:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQkU5RUZEQkE1MjAyQzg5AA== [2026-01-11 17:31:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQkU5RUZEQkE1MjAyQzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFBQkU5RUZEQkE1MjAyQzg5AA==\",\"timestamp\":\"1768132891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:31:33+05:30"} [2026-01-11 17:31:34] [DEBUG] Ignoring event: delivered [2026-01-11 17:32:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:02:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1NkUzMDJEMTc2RDhCRTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1NkUzMDJEMTc2RDhCRTY3AA==", "timestamp": "1768132927", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:32:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:32:08] [INFO] Sending instructions to 917202000200 [2026-01-11 17:32:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:32:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:32:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e9313f848e341169f4c2d6edd6ae07c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:32:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1NkUzMDJEMTc2RDhCRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1NkUzMDJEMTc2RDhCRTY3AA==\",\"timestamp\":\"1768132927\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:08+05:30"} [2026-01-11 17:32:09] [DEBUG] Ignoring event: delivered [2026-01-11 17:32:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1NkUzMDJEMTc2RDhCRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1NkUzMDJEMTc2RDhCRTY3AA==\",\"timestamp\":\"1768132927\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:08+05:30"} [2026-01-11 17:32:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1NkUzMDJEMTc2RDhCRTY3AA== [2026-01-11 17:32:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:02:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxMUQyM0Q4RDk4MDE3MUY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxMUQyM0Q4RDk4MDE3MUY1AA==", "timestamp": "1768132932", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:32:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:32:14] [INFO] Sending instructions to 917202000200 [2026-01-11 17:32:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:32:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:32:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8684cb0546d44c0eb5c5b1a1d15192d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxMUQyM0Q4RDk4MDE3MUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxMUQyM0Q4RDk4MDE3MUY1AA==\",\"timestamp\":\"1768132932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:15+05:30"} [2026-01-11 17:32:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxMUQyM0Q4RDk4MDE3MUY1AA== [2026-01-11 17:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxMUQyM0Q4RDk4MDE3MUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYxMUQyM0Q4RDk4MDE3MUY1AA==\",\"timestamp\":\"1768132932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:15+05:30"} [2026-01-11 17:32:17] [DEBUG] Ignoring event: delivered [2026-01-11 17:32:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:02:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURERDlDREFBMDkwQTkyMjc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURERDlDREFBMDkwQTkyMjc0AA==", "timestamp": "1768132937", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:32:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:32:19] [INFO] Sending instructions to 917202000200 [2026-01-11 17:32:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:32:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:32:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1822402b77bc48178c63b76a07037268", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURERDlDREFBMDkwQTkyMjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURERDlDREFBMDkwQTkyMjc0AA==\",\"timestamp\":\"1768132937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:19+05:30"} [2026-01-11 17:32:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURERDlDREFBMDkwQTkyMjc0AA== [2026-01-11 17:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURERDlDREFBMDkwQTkyMjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURERDlDREFBMDkwQTkyMjc0AA==\",\"timestamp\":\"1768132937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:19+05:30"} [2026-01-11 17:32:20] [DEBUG] Ignoring event: delivered [2026-01-11 17:32:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:02:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDRUM4MjZEQTZEMTlEQzAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDRUM4MjZEQTZEMTlEQzAyAA==", "timestamp": "1768132943", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:32:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:32:24] [INFO] Sending instructions to 917202000200 [2026-01-11 17:32:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:32:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:32:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "933837ca6acc47119bfba0ff38624a8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:32:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDRUM4MjZEQTZEMTlEQzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDRUM4MjZEQTZEMTlEQzAyAA==\",\"timestamp\":\"1768132943\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:25+05:30"} [2026-01-11 17:32:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDRUM4MjZEQTZEMTlEQzAyAA== [2026-01-11 17:32:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDRUM4MjZEQTZEMTlEQzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDRUM4MjZEQTZEMTlEQzAyAA==\",\"timestamp\":\"1768132943\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:25+05:30"} [2026-01-11 17:32:25] [DEBUG] Ignoring event: delivered [2026-01-11 17:32:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:02:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzOEZCNEYzMUI5QzZENkY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzOEZCNEYzMUI5QzZENkY3AA==", "timestamp": "1768132948", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:32:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:32:30] [INFO] Sending instructions to 917202000200 [2026-01-11 17:32:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:32:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:32:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ed7d5f0248843be869331f99252c131", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:32:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzOEZCNEYzMUI5QzZENkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzOEZCNEYzMUI5QzZENkY3AA==\",\"timestamp\":\"1768132948\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:30+05:30"} [2026-01-11 17:32:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzOEZCNEYzMUI5QzZENkY3AA== [2026-01-11 17:32:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzOEZCNEYzMUI5QzZENkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzOEZCNEYzMUI5QzZENkY3AA==\",\"timestamp\":\"1768132948\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:30+05:30"} [2026-01-11 17:32:31] [DEBUG] Ignoring event: delivered [2026-01-11 17:32:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:02:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDYzNzVDN0JBNzNFNUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDYzNzVDN0JBNzNFNUMxAA==", "timestamp": "1768132953", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:32:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:32:35] [INFO] Sending instructions to 917202000200 [2026-01-11 17:32:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:32:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:32:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c358519a640c4c708057fa87861f9f6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDYzNzVDN0JBNzNFNUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDYzNzVDN0JBNzNFNUMxAA==\",\"timestamp\":\"1768132953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:35+05:30"} [2026-01-11 17:32:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDYzNzVDN0JBNzNFNUMxAA== [2026-01-11 17:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:32:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDYzNzVDN0JBNzNFNUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyRDYzNzVDN0JBNzNFNUMxAA==\",\"timestamp\":\"1768132953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:32:35+05:30"} [2026-01-11 17:32:36] [DEBUG] Ignoring event: delivered [2026-01-11 17:33:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:03:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyMDM0NTFCQ0MyQkNGNTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyMDM0NTFCQ0MyQkNGNTUzAA==", "timestamp": "1768132989", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:33:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:33:11] [INFO] Sending instructions to 917202000200 [2026-01-11 17:33:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:33:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:33:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcf04655972e40baa230c0ee78e8edb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:33:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyMDM0NTFCQ0MyQkNGNTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyMDM0NTFCQ0MyQkNGNTUzAA==\",\"timestamp\":\"1768132989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:33:14+05:30"} [2026-01-11 17:33:14] [DEBUG] Ignoring event: delivered [2026-01-11 17:33:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyMDM0NTFCQ0MyQkNGNTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyMDM0NTFCQ0MyQkNGNTUzAA==\",\"timestamp\":\"1768132989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:33:14+05:30"} [2026-01-11 17:33:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QyMDM0NTFCQ0MyQkNGNTUzAA== [2026-01-11 17:33:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:03:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdFMEUyQjczQjJFQTBCOTJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdFMEUyQjczQjJFQTBCOTJEAA==", "timestamp": "1768132994", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:33:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:33:16] [INFO] Sending instructions to 917202000200 [2026-01-11 17:33:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:33:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:33:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5dbd3885621475f8dfc7f3c60db48c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:33:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdFMEUyQjczQjJFQTBCOTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdFMEUyQjczQjJFQTBCOTJEAA==\",\"timestamp\":\"1768132994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:33:17+05:30"} [2026-01-11 17:33:19] [DEBUG] Ignoring event: delivered [2026-01-11 17:33:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdFMEUyQjczQjJFQTBCOTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdFMEUyQjczQjJFQTBCOTJEAA==\",\"timestamp\":\"1768132994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:33:17+05:30"} [2026-01-11 17:33:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdFMEUyQjczQjJFQTBCOTJEAA== [2026-01-11 17:33:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:03:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkI0QTAzREQ1N0ZCMDQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkI0QTAzREQ1N0ZCMDQ3AA==", "timestamp": "1768133030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:33:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:33:52] [INFO] Sending instructions to 917202000200 [2026-01-11 17:33:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:33:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:33:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e5bacb332024cabb15652189496a0ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:33:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkI0QTAzREQ1N0ZCMDQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkI0QTAzREQ1N0ZCMDQ3AA==\",\"timestamp\":\"1768133030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:33:54+05:30"} [2026-01-11 17:33:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkI0QTAzREQ1N0ZCMDQ3AA== [2026-01-11 17:33:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkI0QTAzREQ1N0ZCMDQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkI0QTAzREQ1N0ZCMDQ3AA==\",\"timestamp\":\"1768133030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:33:54+05:30"} [2026-01-11 17:33:55] [DEBUG] Ignoring event: delivered [2026-01-11 17:33:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:03:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBERDIwNDcwQzVGRTMxRTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBERDIwNDcwQzVGRTMxRTlCAA==", "timestamp": "1768133036", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:33:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:33:57] [INFO] Sending instructions to 917202000200 [2026-01-11 17:33:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:33:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:33:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ad95c49e8c340039bed04be23017bc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:33:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBERDIwNDcwQzVGRTMxRTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBERDIwNDcwQzVGRTMxRTlCAA==\",\"timestamp\":\"1768133036\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:33:58+05:30"} [2026-01-11 17:33:59] [DEBUG] Ignoring event: delivered [2026-01-11 17:33:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBERDIwNDcwQzVGRTMxRTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBERDIwNDcwQzVGRTMxRTlCAA==\",\"timestamp\":\"1768133036\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:33:58+05:30"} [2026-01-11 17:33:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBERDIwNDcwQzVGRTMxRTlCAA== [2026-01-11 17:34:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:04:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0MDkwQzYwNjA5NDg2MThDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0MDkwQzYwNjA5NDg2MThDAA==", "timestamp": "1768133041", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:34:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:34:02] [INFO] Sending instructions to 917202000200 [2026-01-11 17:34:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:34:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:34:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43e75b0491db49938eee66d934426b72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0MDkwQzYwNjA5NDg2MThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0MDkwQzYwNjA5NDg2MThDAA==\",\"timestamp\":\"1768133041\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:03+05:30"} [2026-01-11 17:34:04] [DEBUG] Ignoring event: delivered [2026-01-11 17:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0MDkwQzYwNjA5NDg2MThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0MDkwQzYwNjA5NDg2MThDAA==\",\"timestamp\":\"1768133041\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:03+05:30"} [2026-01-11 17:34:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0MDkwQzYwNjA5NDg2MThDAA== [2026-01-11 17:34:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:04:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEODgwMjZGMTIwNDJDNTE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEODgwMjZGMTIwNDJDNTE2AA==", "timestamp": "1768133046", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:34:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:34:08] [INFO] Sending instructions to 917202000200 [2026-01-11 17:34:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:34:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:34:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f8b461023ac4a0fb8ee30818693863d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:34:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEODgwMjZGMTIwNDJDNTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEODgwMjZGMTIwNDJDNTE2AA==\",\"timestamp\":\"1768133046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:08+05:30"} [2026-01-11 17:34:08] [DEBUG] Ignoring event: delivered [2026-01-11 17:34:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEODgwMjZGMTIwNDJDNTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEODgwMjZGMTIwNDJDNTE2AA==\",\"timestamp\":\"1768133046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:08+05:30"} [2026-01-11 17:34:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEODgwMjZGMTIwNDJDNTE2AA== [2026-01-11 17:34:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:04:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyMDg3MTYwMDRBOEU0OTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyMDg3MTYwMDRBOEU0OTAzAA==", "timestamp": "1768133082", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:34:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:34:43] [INFO] Sending instructions to 917202000200 [2026-01-11 17:34:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:34:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:34:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "282a796636cb456f9dd1e722b3b12544", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:34:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyMDg3MTYwMDRBOEU0OTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyMDg3MTYwMDRBOEU0OTAzAA==\",\"timestamp\":\"1768133082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:43+05:30"} [2026-01-11 17:34:44] [DEBUG] Ignoring event: delivered [2026-01-11 17:34:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyMDg3MTYwMDRBOEU0OTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyMDg3MTYwMDRBOEU0OTAzAA==\",\"timestamp\":\"1768133082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:43+05:30"} [2026-01-11 17:34:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyMDg3MTYwMDRBOEU0OTAzAA== [2026-01-11 17:34:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:04:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3MUUyRDE2M0JBQTNBNDk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3MUUyRDE2M0JBQTNBNDk2AA==", "timestamp": "1768133087", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:34:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:34:51] [INFO] Sending instructions to 917202000200 [2026-01-11 17:34:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:34:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:34:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e82576bebca4497ba3425b2671b572b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3MUUyRDE2M0JBQTNBNDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3MUUyRDE2M0JBQTNBNDk2AA==\",\"timestamp\":\"1768133087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:51+05:30"} [2026-01-11 17:34:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3MUUyRDE2M0JBQTNBNDk2AA== [2026-01-11 17:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3MUUyRDE2M0JBQTNBNDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3MUUyRDE2M0JBQTNBNDk2AA==\",\"timestamp\":\"1768133087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:51+05:30"} [2026-01-11 17:34:51] [DEBUG] Ignoring event: delivered [2026-01-11 17:34:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:04:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QjY5RUJBRkQ5MkYyMENEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QjY5RUJBRkQ5MkYyMENEAA==", "timestamp": "1768133095", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:34:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:34:56] [INFO] Sending instructions to 917202000200 [2026-01-11 17:34:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:34:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:34:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82e4c06b8d8c4d01b4134a009433d14a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QjY5RUJBRkQ5MkYyMENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QjY5RUJBRkQ5MkYyMENEAA==\",\"timestamp\":\"1768133095\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:57+05:30"} [2026-01-11 17:34:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QjY5RUJBRkQ5MkYyMENEAA== [2026-01-11 17:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:34:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QjY5RUJBRkQ5MkYyMENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1QjY5RUJBRkQ5MkYyMENEAA==\",\"timestamp\":\"1768133095\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:34:57+05:30"} [2026-01-11 17:34:57] [DEBUG] Ignoring event: delivered [2026-01-11 17:35:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:05:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NEQ4Rjg3MEM1QzIzMzZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NEQ4Rjg3MEM1QzIzMzZDAA==", "timestamp": "1768133131", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:35:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:35:32] [INFO] Sending instructions to 917202000200 [2026-01-11 17:35:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:35:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:35:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09e452a352114d8fb36c82aa1e973f71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:35:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:35:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NEQ4Rjg3MEM1QzIzMzZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NEQ4Rjg3MEM1QzIzMzZDAA==\",\"timestamp\":\"1768133131\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:35:33+05:30"} [2026-01-11 17:35:33] [DEBUG] Ignoring event: delivered [2026-01-11 17:35:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:35:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NEQ4Rjg3MEM1QzIzMzZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NEQ4Rjg3MEM1QzIzMzZDAA==\",\"timestamp\":\"1768133131\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:35:33+05:30"} [2026-01-11 17:35:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0NEQ4Rjg3MEM1QzIzMzZDAA== [2026-01-11 17:35:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:05:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMkFFQjE1MjcwRDlBM0YzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMkFFQjE1MjcwRDlBM0YzAA==", "timestamp": "1768133136", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:35:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:35:38] [INFO] Sending instructions to 917202000200 [2026-01-11 17:35:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:35:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:35:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7f995c19ea64da48038cca0be15b748", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:35:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:35:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMkFFQjE1MjcwRDlBM0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMkFFQjE1MjcwRDlBM0YzAA==\",\"timestamp\":\"1768133136\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:35:39+05:30"} [2026-01-11 17:35:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMkFFQjE1MjcwRDlBM0YzAA== [2026-01-11 17:35:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:35:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMkFFQjE1MjcwRDlBM0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlEMkFFQjE1MjcwRDlBM0YzAA==\",\"timestamp\":\"1768133136\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:35:39+05:30"} [2026-01-11 17:35:40] [DEBUG] Ignoring event: delivered [2026-01-11 17:35:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:05:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1NTdEMkVDNTU4NzREQUFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1NTdEMkVDNTU4NzREQUFGAA==", "timestamp": "1768133142", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:35:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:35:43] [INFO] Sending instructions to 917202000200 [2026-01-11 17:35:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:35:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:35:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c2e59cf970c4d63b8f1ce7581dd2d3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:35:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:35:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1NTdEMkVDNTU4NzREQUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1NTdEMkVDNTU4NzREQUFGAA==\",\"timestamp\":\"1768133142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:35:44+05:30"} [2026-01-11 17:35:45] [DEBUG] Ignoring event: delivered [2026-01-11 17:35:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:35:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1NTdEMkVDNTU4NzREQUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1NTdEMkVDNTU4NzREQUFGAA==\",\"timestamp\":\"1768133142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:35:44+05:30"} [2026-01-11 17:35:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1NTdEMkVDNTU4NzREQUFGAA== [2026-01-11 17:36:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:06:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRjkxRTA4ODI0M0JBMkFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRjkxRTA4ODI0M0JBMkFEAA==", "timestamp": "1768133189", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:36:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:36:30] [INFO] Sending instructions to 917202000200 [2026-01-11 17:36:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:36:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:36:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b21a30be8a64dbb80890b73666dacf8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:36:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:36:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRjkxRTA4ODI0M0JBMkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRjkxRTA4ODI0M0JBMkFEAA==\",\"timestamp\":\"1768133189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:36:31+05:30"} [2026-01-11 17:36:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRjkxRTA4ODI0M0JBMkFEAA== [2026-01-11 17:36:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:36:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRjkxRTA4ODI0M0JBMkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRjkxRTA4ODI0M0JBMkFEAA==\",\"timestamp\":\"1768133189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:36:31+05:30"} [2026-01-11 17:36:32] [DEBUG] Ignoring event: delivered [2026-01-11 17:36:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:06:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDI4NjNCMjgxMTBEQjYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDI4NjNCMjgxMTBEQjYzAA==", "timestamp": "1768133194", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:36:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:36:36] [INFO] Sending instructions to 917202000200 [2026-01-11 17:36:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:36:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:36:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "055e3bc9b3ad4fa98bb3bc978227ba27", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:36:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:36:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDI4NjNCMjgxMTBEQjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDI4NjNCMjgxMTBEQjYzAA==\",\"timestamp\":\"1768133194\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:36:36+05:30"} [2026-01-11 17:36:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDI4NjNCMjgxMTBEQjYzAA== [2026-01-11 17:36:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:36:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDI4NjNCMjgxMTBEQjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGMDI4NjNCMjgxMTBEQjYzAA==\",\"timestamp\":\"1768133194\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:36:36+05:30"} [2026-01-11 17:36:37] [DEBUG] Ignoring event: delivered [2026-01-11 17:36:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:06:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdDQzBGNUFBNUVGQjMxRDMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdDQzBGNUFBNUVGQjMxRDMxAA==", "timestamp": "1768133200", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:36:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:36:41] [INFO] Sending instructions to 917202000200 [2026-01-11 17:36:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:36:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:36:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdfbf959d8584b96bd289949e44b1bb5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:36:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdDQzBGNUFBNUVGQjMxRDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdDQzBGNUFBNUVGQjMxRDMxAA==\",\"timestamp\":\"1768133200\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:36:42+05:30"} [2026-01-11 17:36:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdDQzBGNUFBNUVGQjMxRDMxAA== [2026-01-11 17:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:36:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdDQzBGNUFBNUVGQjMxRDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdDQzBGNUFBNUVGQjMxRDMxAA==\",\"timestamp\":\"1768133200\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:36:42+05:30"} [2026-01-11 17:36:43] [DEBUG] Ignoring event: delivered [2026-01-11 17:36:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:06:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1MDVDNjFERTc0QkMwMjdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1MDVDNjFERTc0QkMwMjdEAA==", "timestamp": "1768133205", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:36:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:36:47] [INFO] Sending instructions to 917202000200 [2026-01-11 17:36:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:36:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:36:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0b7243c8d244c7ea43a53904f2154c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1MDVDNjFERTc0QkMwMjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1MDVDNjFERTc0QkMwMjdEAA==\",\"timestamp\":\"1768133205\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:36:47+05:30"} [2026-01-11 17:36:47] [DEBUG] Ignoring event: delivered [2026-01-11 17:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1MDVDNjFERTc0QkMwMjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1MDVDNjFERTc0QkMwMjdEAA==\",\"timestamp\":\"1768133205\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:36:47+05:30"} [2026-01-11 17:36:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI1MDVDNjFERTc0QkMwMjdEAA== [2026-01-11 17:37:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:07:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0NBM0EzRjIyODZENDYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0NBM0EzRjIyODZENDYxAA==", "timestamp": "1768133241", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:37:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:37:23] [INFO] Sending instructions to 917202000200 [2026-01-11 17:37:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:37:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:37:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "627c2f0457c04ec8ab5b91e65a664a24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:37:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:37:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0NBM0EzRjIyODZENDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0NBM0EzRjIyODZENDYxAA==\",\"timestamp\":\"1768133241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:37:23+05:30"} [2026-01-11 17:37:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:37:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0NBM0EzRjIyODZENDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0NBM0EzRjIyODZENDYxAA==\",\"timestamp\":\"1768133241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:37:23+05:30"} [2026-01-11 17:37:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE1M0NBM0EzRjIyODZENDYxAA== [2026-01-11 17:37:23] [DEBUG] Ignoring event: delivered [2026-01-11 17:37:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:07:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOUExOEFENEM4QUYzQkIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOUExOEFENEM4QUYzQkIzAA==", "timestamp": "1768133247", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:37:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:37:29] [INFO] Sending instructions to 917202000200 [2026-01-11 17:37:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:37:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:37:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "018b81e4a71f4cd99d32d8ab137112c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:37:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOUExOEFENEM4QUYzQkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOUExOEFENEM4QUYzQkIzAA==\",\"timestamp\":\"1768133247\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:37:30+05:30"} [2026-01-11 17:37:31] [DEBUG] Ignoring event: delivered [2026-01-11 17:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:37:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOUExOEFENEM4QUYzQkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOUExOEFENEM4QUYzQkIzAA==\",\"timestamp\":\"1768133247\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:37:30+05:30"} [2026-01-11 17:37:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzOUExOEFENEM4QUYzQkIzAA== [2026-01-11 17:37:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:07:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3RUYwNDM0NDU0OUQ3MTQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3RUYwNDM0NDU0OUQ3MTQ4AA==", "timestamp": "1768133253", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:37:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:37:35] [INFO] Sending instructions to 917202000200 [2026-01-11 17:37:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:37:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:37:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4feaed93d18346c4889ba62b4519a9f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:37:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3RUYwNDM0NDU0OUQ3MTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3RUYwNDM0NDU0OUQ3MTQ4AA==\",\"timestamp\":\"1768133253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:37:37+05:30"} [2026-01-11 17:37:38] [DEBUG] Ignoring event: delivered [2026-01-11 17:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:37:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3RUYwNDM0NDU0OUQ3MTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3RUYwNDM0NDU0OUQ3MTQ4AA==\",\"timestamp\":\"1768133253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:37:37+05:30"} [2026-01-11 17:37:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3RUYwNDM0NDU0OUQ3MTQ4AA== [2026-01-11 17:37:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:07:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGNzE3OTg1MDA0MzkxMEM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGNzE3OTg1MDA0MzkxMEM5AA==", "timestamp": "1768133259", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:37:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:37:40] [INFO] Sending instructions to 917202000200 [2026-01-11 17:37:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:37:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:37:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9797a11d41cc49b59513b4f3f4fd69da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:37:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGNzE3OTg1MDA0MzkxMEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGNzE3OTg1MDA0MzkxMEM5AA==\",\"timestamp\":\"1768133259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:37:41+05:30"} [2026-01-11 17:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:37:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGNzE3OTg1MDA0MzkxMEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGNzE3OTg1MDA0MzkxMEM5AA==\",\"timestamp\":\"1768133259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:37:41+05:30"} [2026-01-11 17:37:41] [DEBUG] Ignoring event: delivered [2026-01-11 17:37:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJGNzE3OTg1MDA0MzkxMEM5AA== [2026-01-11 17:38:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:08:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5QTgwMjlGM0Y5MUU0ODg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5QTgwMjlGM0Y5MUU0ODg1AA==", "timestamp": "1768133295", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:38:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:38:17] [INFO] Sending instructions to 917202000200 [2026-01-11 17:38:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:38:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:38:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ceb23757d214d3bb0ca3eba1a47172a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5QTgwMjlGM0Y5MUU0ODg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5QTgwMjlGM0Y5MUU0ODg1AA==\",\"timestamp\":\"1768133295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:38:18+05:30"} [2026-01-11 17:38:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5QTgwMjlGM0Y5MUU0ODg1AA== [2026-01-11 17:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5QTgwMjlGM0Y5MUU0ODg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q5QTgwMjlGM0Y5MUU0ODg1AA==\",\"timestamp\":\"1768133295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:38:18+05:30"} [2026-01-11 17:38:19] [DEBUG] Ignoring event: delivered [2026-01-11 17:38:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:08:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRUQ1NkVBMTVDNEMxMEY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRUQ1NkVBMTVDNEMxMEY5AA==", "timestamp": "1768133300", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:38:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:38:22] [INFO] Sending instructions to 917202000200 [2026-01-11 17:38:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:38:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:38:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc4518766f914cdab6e12f196e19d581", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:38:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRUQ1NkVBMTVDNEMxMEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRUQ1NkVBMTVDNEMxMEY5AA==\",\"timestamp\":\"1768133300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:38:23+05:30"} [2026-01-11 17:38:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRUQ1NkVBMTVDNEMxMEY5AA== [2026-01-11 17:38:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRUQ1NkVBMTVDNEMxMEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRUQ1NkVBMTVDNEMxMEY5AA==\",\"timestamp\":\"1768133300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:38:23+05:30"} [2026-01-11 17:38:24] [DEBUG] Ignoring event: delivered [2026-01-11 17:38:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:08:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENDMwODcyQTJGMTcyMjhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENDMwODcyQTJGMTcyMjhFAA==", "timestamp": "1768133306", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:38:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:38:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:38:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:38:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:38:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45324ae2a3774590a0b92793031fcfb6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENDMwODcyQTJGMTcyMjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENDMwODcyQTJGMTcyMjhFAA==\",\"timestamp\":\"1768133306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:38:28+05:30"} [2026-01-11 17:38:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENDMwODcyQTJGMTcyMjhFAA== [2026-01-11 17:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENDMwODcyQTJGMTcyMjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFENDMwODcyQTJGMTcyMjhFAA==\",\"timestamp\":\"1768133306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:38:28+05:30"} [2026-01-11 17:38:28] [DEBUG] Ignoring event: delivered [2026-01-11 17:38:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:08:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNEUyQjRGRDhDRkY4QTE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNEUyQjRGRDhDRkY4QTE0AA==", "timestamp": "1768133311", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:38:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:38:33] [INFO] Sending instructions to 917202000200 [2026-01-11 17:38:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:38:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:38:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bfaaf9e9c27343faa4f772f11041eb2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNEUyQjRGRDhDRkY4QTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNEUyQjRGRDhDRkY4QTE0AA==\",\"timestamp\":\"1768133311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:38:33+05:30"} [2026-01-11 17:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNEUyQjRGRDhDRkY4QTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNEUyQjRGRDhDRkY4QTE0AA==\",\"timestamp\":\"1768133311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:38:33+05:30"} [2026-01-11 17:38:34] [DEBUG] Ignoring event: delivered [2026-01-11 17:38:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkwNEUyQjRGRDhDRkY4QTE0AA== [2026-01-11 17:39:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:09:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTdGMDA3NUU2NkNBOUEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTdGMDA3NUU2NkNBOUEzAA==", "timestamp": "1768133347", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:39:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:39:09] [INFO] Sending instructions to 917202000200 [2026-01-11 17:39:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:39:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:39:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb9d72fc9c9c4ad19349faf7e6d1909f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:39:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:39:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTdGMDA3NUU2NkNBOUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTdGMDA3NUU2NkNBOUEzAA==\",\"timestamp\":\"1768133347\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:39:10+05:30"} [2026-01-11 17:39:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTdGMDA3NUU2NkNBOUEzAA== [2026-01-11 17:39:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:39:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTdGMDA3NUU2NkNBOUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJBRTdGMDA3NUU2NkNBOUEzAA==\",\"timestamp\":\"1768133347\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:39:10+05:30"} [2026-01-11 17:39:11] [DEBUG] Ignoring event: delivered [2026-01-11 17:39:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:09:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUZCQ0E3QjU5RjA3NTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUZCQ0E3QjU5RjA3NTBDAA==", "timestamp": "1768133352", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:39:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:39:14] [INFO] Sending instructions to 917202000200 [2026-01-11 17:39:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:39:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:39:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d174bc5b5cad4fc4b89934810614d376", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:39:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:39:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUZCQ0E3QjU5RjA3NTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUZCQ0E3QjU5RjA3NTBDAA==\",\"timestamp\":\"1768133352\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:39:17+05:30"} [2026-01-11 17:39:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUZCQ0E3QjU5RjA3NTBDAA== [2026-01-11 17:39:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:39:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUZCQ0E3QjU5RjA3NTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUZCQ0E3QjU5RjA3NTBDAA==\",\"timestamp\":\"1768133352\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:39:17+05:30"} [2026-01-11 17:39:18] [DEBUG] Ignoring event: delivered [2026-01-11 17:39:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:09:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFNjlCQzYxQTQyMkU3RUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFNjlCQzYxQTQyMkU3RUVFAA==", "timestamp": "1768133358", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:39:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:39:19] [INFO] Sending instructions to 917202000200 [2026-01-11 17:39:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:39:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:39:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4979d219a08c4c32be8cd1d84c6e4263", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:39:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:39:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFNjlCQzYxQTQyMkU3RUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFNjlCQzYxQTQyMkU3RUVFAA==\",\"timestamp\":\"1768133358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:39:20+05:30"} [2026-01-11 17:39:20] [DEBUG] Ignoring event: delivered [2026-01-11 17:39:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:39:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFNjlCQzYxQTQyMkU3RUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFNjlCQzYxQTQyMkU3RUVFAA==\",\"timestamp\":\"1768133358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:39:20+05:30"} [2026-01-11 17:39:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFNjlCQzYxQTQyMkU3RUVFAA== [2026-01-11 17:39:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:09:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMzQxQzlDRkI5QkVGRDVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMzQxQzlDRkI5QkVGRDVDAA==", "timestamp": "1768133395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:39:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:39:57] [INFO] Sending instructions to 917202000200 [2026-01-11 17:39:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:39:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:39:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d37ba5f8bdfc4ff495de1d159cebc0e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:39:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:39:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMzQxQzlDRkI5QkVGRDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMzQxQzlDRkI5QkVGRDVDAA==\",\"timestamp\":\"1768133395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:39:57+05:30"} [2026-01-11 17:39:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMzQxQzlDRkI5QkVGRDVDAA== [2026-01-11 17:39:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:39:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMzQxQzlDRkI5QkVGRDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxMzQxQzlDRkI5QkVGRDVDAA==\",\"timestamp\":\"1768133395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:39:57+05:30"} [2026-01-11 17:39:58] [DEBUG] Ignoring event: delivered [2026-01-11 17:40:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:10:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0NjQ0Q0MyNDIzQUM3NEIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0NjQ0Q0MyNDIzQUM3NEIyAA==", "timestamp": "1768133400", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:40:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:40:02] [INFO] Sending instructions to 917202000200 [2026-01-11 17:40:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:40:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:40:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "890af84e00984730b56119f4cf51c148", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:40:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0NjQ0Q0MyNDIzQUM3NEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0NjQ0Q0MyNDIzQUM3NEIyAA==\",\"timestamp\":\"1768133400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:04+05:30"} [2026-01-11 17:40:05] [DEBUG] Ignoring event: delivered [2026-01-11 17:40:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0NjQ0Q0MyNDIzQUM3NEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0NjQ0Q0MyNDIzQUM3NEIyAA==\",\"timestamp\":\"1768133400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:04+05:30"} [2026-01-11 17:40:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0NjQ0Q0MyNDIzQUM3NEIyAA== [2026-01-11 17:40:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:10:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzRUIwNDFEQkU1RjUxOUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzRUIwNDFEQkU1RjUxOUE5AA==", "timestamp": "1768133406", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:40:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:40:07] [INFO] Sending instructions to 917202000200 [2026-01-11 17:40:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:40:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:40:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a5bfce322584474aef3134a1dae91e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:40:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzRUIwNDFEQkU1RjUxOUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzRUIwNDFEQkU1RjUxOUE5AA==\",\"timestamp\":\"1768133406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:10+05:30"} [2026-01-11 17:40:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzRUIwNDFEQkU1RjUxOUE5AA== [2026-01-11 17:40:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzRUIwNDFEQkU1RjUxOUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzRUIwNDFEQkU1RjUxOUE5AA==\",\"timestamp\":\"1768133406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:10+05:30"} [2026-01-11 17:40:10] [DEBUG] Ignoring event: delivered [2026-01-11 17:40:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:10:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDM0VCNkFBOENDRDdFMjc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDM0VCNkFBOENDRDdFMjc1AA==", "timestamp": "1768133442", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:40:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:40:44] [INFO] Sending instructions to 917202000200 [2026-01-11 17:40:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:40:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:40:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5085299a99db4f6f92609c117d564b8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:40:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDM0VCNkFBOENDRDdFMjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDM0VCNkFBOENDRDdFMjc1AA==\",\"timestamp\":\"1768133442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:44+05:30"} [2026-01-11 17:40:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDM0VCNkFBOENDRDdFMjc1AA== [2026-01-11 17:40:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDM0VCNkFBOENDRDdFMjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDM0VCNkFBOENDRDdFMjc1AA==\",\"timestamp\":\"1768133442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:44+05:30"} [2026-01-11 17:40:45] [DEBUG] Ignoring event: delivered [2026-01-11 17:40:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:10:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDM0U4NzMwMzYwMUY2NzYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDM0U4NzMwMzYwMUY2NzYxAA==", "timestamp": "1768133447", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:40:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:40:49] [INFO] Sending instructions to 917202000200 [2026-01-11 17:40:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:40:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:40:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f877a7a2bb624bb792c22e44002de66c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:40:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDM0U4NzMwMzYwMUY2NzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDM0U4NzMwMzYwMUY2NzYxAA==\",\"timestamp\":\"1768133447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:50+05:30"} [2026-01-11 17:40:51] [DEBUG] Ignoring event: delivered [2026-01-11 17:40:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDM0U4NzMwMzYwMUY2NzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDM0U4NzMwMzYwMUY2NzYxAA==\",\"timestamp\":\"1768133447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:50+05:30"} [2026-01-11 17:40:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURDM0U4NzMwMzYwMUY2NzYxAA== [2026-01-11 17:40:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:10:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzJERTE5QzkzRjE5NTIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzJERTE5QzkzRjE5NTIxAA==", "timestamp": "1768133452", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:40:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:40:54] [INFO] Sending instructions to 917202000200 [2026-01-11 17:40:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:40:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:40:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2c72e4f25ff468b94ffd44fa0006cce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:40:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzJERTE5QzkzRjE5NTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzJERTE5QzkzRjE5NTIxAA==\",\"timestamp\":\"1768133452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:55+05:30"} [2026-01-11 17:40:56] [DEBUG] Ignoring event: delivered [2026-01-11 17:40:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzJERTE5QzkzRjE5NTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzJERTE5QzkzRjE5NTIxAA==\",\"timestamp\":\"1768133452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:40:55+05:30"} [2026-01-11 17:40:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNzJERTE5QzkzRjE5NTIxAA== [2026-01-11 17:40:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:10:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1MDE3NjA1Qzk2NzdFMzc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1MDE3NjA1Qzk2NzdFMzc5AA==", "timestamp": "1768133458", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:40:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:40:59] [INFO] Sending instructions to 917202000200 [2026-01-11 17:40:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:40:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:41:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75ead204fe14417481431fe4dff1be6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:41:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1MDE3NjA1Qzk2NzdFMzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1MDE3NjA1Qzk2NzdFMzc5AA==\",\"timestamp\":\"1768133458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:01+05:30"} [2026-01-11 17:41:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1MDE3NjA1Qzk2NzdFMzc5AA== [2026-01-11 17:41:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:40:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1MDE3NjA1Qzk2NzdFMzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1MDE3NjA1Qzk2NzdFMzc5AA==\",\"timestamp\":\"1768133458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:01+05:30"} [2026-01-11 17:41:02] [DEBUG] Ignoring event: delivered [2026-01-11 17:41:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:11:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZBRDE3MTZDM0M1NzNDM0IwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZBRDE3MTZDM0M1NzNDM0IwAA==", "timestamp": "1768133463", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:41:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:41:05] [INFO] Sending instructions to 917202000200 [2026-01-11 17:41:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:41:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:41:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b3c3532043847d791ef6cdf70ae4cc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZBRDE3MTZDM0M1NzNDM0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZBRDE3MTZDM0M1NzNDM0IwAA==\",\"timestamp\":\"1768133463\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:06+05:30"} [2026-01-11 17:41:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZBRDE3MTZDM0M1NzNDM0IwAA== [2026-01-11 17:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZBRDE3MTZDM0M1NzNDM0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZBRDE3MTZDM0M1NzNDM0IwAA==\",\"timestamp\":\"1768133463\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:06+05:30"} [2026-01-11 17:41:07] [DEBUG] Ignoring event: delivered [2026-01-11 17:41:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:11:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxRUEyNzcxREQ0RDkyMkFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxRUEyNzcxREQ0RDkyMkFCAA==", "timestamp": "1768133499", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:41:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:41:41] [INFO] Sending instructions to 917202000200 [2026-01-11 17:41:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:41:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:41:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09c93f1169654eefb0fd3eefbba1f18a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:41:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxRUEyNzcxREQ0RDkyMkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxRUEyNzcxREQ0RDkyMkFCAA==\",\"timestamp\":\"1768133499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:42+05:30"} [2026-01-11 17:41:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxRUEyNzcxREQ0RDkyMkFCAA== [2026-01-11 17:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:41:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxRUEyNzcxREQ0RDkyMkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxRUEyNzcxREQ0RDkyMkFCAA==\",\"timestamp\":\"1768133499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:42+05:30"} [2026-01-11 17:41:42] [DEBUG] Ignoring event: delivered [2026-01-11 17:41:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:11:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDOTVDMTlGRkZGMUJGNkQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDOTVDMTlGRkZGMUJGNkQxAA==", "timestamp": "1768133505", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:41:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:41:46] [INFO] Sending instructions to 917202000200 [2026-01-11 17:41:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:41:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:41:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ffc5585821a4808be1a8c113ffc5fa1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:41:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:41:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDOTVDMTlGRkZGMUJGNkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDOTVDMTlGRkZGMUJGNkQxAA==\",\"timestamp\":\"1768133505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:48+05:30"} [2026-01-11 17:41:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDOTVDMTlGRkZGMUJGNkQxAA== [2026-01-11 17:41:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:41:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDOTVDMTlGRkZGMUJGNkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDOTVDMTlGRkZGMUJGNkQxAA==\",\"timestamp\":\"1768133505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:48+05:30"} [2026-01-11 17:41:48] [DEBUG] Ignoring event: delivered [2026-01-11 17:41:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:11:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RUFDQjIxREExMDIwRDIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RUFDQjIxREExMDIwRDIzAA==", "timestamp": "1768133510", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:41:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:41:52] [INFO] Sending instructions to 917202000200 [2026-01-11 17:41:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:41:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:41:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "114cd8bf25c943e0afeecb314b6b9bee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:41:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RUFDQjIxREExMDIwRDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RUFDQjIxREExMDIwRDIzAA==\",\"timestamp\":\"1768133510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:53+05:30"} [2026-01-11 17:41:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RUFDQjIxREExMDIwRDIzAA== [2026-01-11 17:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:41:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RUFDQjIxREExMDIwRDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3RUFDQjIxREExMDIwRDIzAA==\",\"timestamp\":\"1768133510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:41:53+05:30"} [2026-01-11 17:41:54] [DEBUG] Ignoring event: delivered [2026-01-11 17:42:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:12:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QTQ5OTIyNEE0QTE4OTdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QTQ5OTIyNEE0QTE4OTdDAA==", "timestamp": "1768133546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:42:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:42:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:42:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:42:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:42:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d12030733cf41c286efc28bd1aafab9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:42:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:42:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QTQ5OTIyNEE0QTE4OTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QTQ5OTIyNEE0QTE4OTdDAA==\",\"timestamp\":\"1768133546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:42:28+05:30"} [2026-01-11 17:42:30] [DEBUG] Ignoring event: delivered [2026-01-11 17:42:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:42:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QTQ5OTIyNEE0QTE4OTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QTQ5OTIyNEE0QTE4OTdDAA==\",\"timestamp\":\"1768133546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:42:28+05:30"} [2026-01-11 17:42:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM4QTQ5OTIyNEE0QTE4OTdDAA== [2026-01-11 17:42:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:12:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2ODQ1MzlEQUEyMkJFRkI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2ODQ1MzlEQUEyMkJFRkI2AA==", "timestamp": "1768133552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:42:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:42:33] [INFO] Sending instructions to 917202000200 [2026-01-11 17:42:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:42:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:42:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fdbd462eb5d44d0a753287645e622b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:42:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:42:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2ODQ1MzlEQUEyMkJFRkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2ODQ1MzlEQUEyMkJFRkI2AA==\",\"timestamp\":\"1768133552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:42:33+05:30"} [2026-01-11 17:42:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2ODQ1MzlEQUEyMkJFRkI2AA== [2026-01-11 17:42:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:42:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2ODQ1MzlEQUEyMkJFRkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2ODQ1MzlEQUEyMkJFRkI2AA==\",\"timestamp\":\"1768133552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:42:33+05:30"} [2026-01-11 17:42:34] [DEBUG] Ignoring event: delivered [2026-01-11 17:42:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:12:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE2NEM0QjMzODZCMTY5NDg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE2NEM0QjMzODZCMTY5NDg5AA==", "timestamp": "1768133557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:42:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:42:39] [INFO] Sending instructions to 917202000200 [2026-01-11 17:42:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:42:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:42:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee8986b9689a4023b51b48c134aed94e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:42:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:42:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE2NEM0QjMzODZCMTY5NDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE2NEM0QjMzODZCMTY5NDg5AA==\",\"timestamp\":\"1768133557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:42:39+05:30"} [2026-01-11 17:42:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE2NEM0QjMzODZCMTY5NDg5AA== [2026-01-11 17:42:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:42:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE2NEM0QjMzODZCMTY5NDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE2NEM0QjMzODZCMTY5NDg5AA==\",\"timestamp\":\"1768133557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:42:39+05:30"} [2026-01-11 17:42:40] [DEBUG] Ignoring event: delivered [2026-01-11 17:42:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:12:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNTI4M0M1NEFGODY0ODA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNTI4M0M1NEFGODY0ODA5AA==", "timestamp": "1768133562", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:42:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:42:44] [INFO] Sending instructions to 917202000200 [2026-01-11 17:42:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:42:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:42:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e35201e6f42443b9b14cbc05920fcc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNTI4M0M1NEFGODY0ODA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNTI4M0M1NEFGODY0ODA5AA==\",\"timestamp\":\"1768133562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:42:45+05:30"} [2026-01-11 17:42:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNTI4M0M1NEFGODY0ODA5AA== [2026-01-11 17:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNTI4M0M1NEFGODY0ODA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNTI4M0M1NEFGODY0ODA5AA==\",\"timestamp\":\"1768133562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:42:45+05:30"} [2026-01-11 17:42:46] [DEBUG] Ignoring event: delivered [2026-01-11 17:43:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:13:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3NEEyREI5MUIwNkI0QTY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3NEEyREI5MUIwNkI0QTY1AA==", "timestamp": "1768133598", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:43:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:43:20] [INFO] Sending instructions to 917202000200 [2026-01-11 17:43:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:43:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:43:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4862f67e20934544a7c5949e678c8b61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:43:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3NEEyREI5MUIwNkI0QTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3NEEyREI5MUIwNkI0QTY1AA==\",\"timestamp\":\"1768133598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:22+05:30"} [2026-01-11 17:43:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3NEEyREI5MUIwNkI0QTY1AA== [2026-01-11 17:43:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3NEEyREI5MUIwNkI0QTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3NEEyREI5MUIwNkI0QTY1AA==\",\"timestamp\":\"1768133598\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:22+05:30"} [2026-01-11 17:43:22] [DEBUG] Ignoring event: delivered [2026-01-11 17:43:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:13:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQUZFMjQ4QjEwNjIxRDg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQUZFMjQ4QjEwNjIxRDg2AA==", "timestamp": "1768133604", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:43:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:43:26] [INFO] Sending instructions to 917202000200 [2026-01-11 17:43:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:43:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:43:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdb7d56d0c19404e88eb4b9764a3e816", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:43:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQUZFMjQ4QjEwNjIxRDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQUZFMjQ4QjEwNjIxRDg2AA==\",\"timestamp\":\"1768133604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:27+05:30"} [2026-01-11 17:43:28] [DEBUG] Ignoring event: delivered [2026-01-11 17:43:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQUZFMjQ4QjEwNjIxRDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQUZFMjQ4QjEwNjIxRDg2AA==\",\"timestamp\":\"1768133604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:27+05:30"} [2026-01-11 17:43:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQUZFMjQ4QjEwNjIxRDg2AA== [2026-01-11 17:43:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:13:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNzZGQTMwNTdFQTg1OURFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNzZGQTMwNTdFQTg1OURFAA==", "timestamp": "1768133609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:43:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:43:31] [INFO] Sending instructions to 917202000200 [2026-01-11 17:43:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:43:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:43:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b0de57c8dea4d24b58d78714b19202c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:43:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:13:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5OTkzNzVBNkNEQ0UwRjI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5OTkzNzVBNkNEQ0UwRjI5AA==", "timestamp": "1768133615", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:43:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:43:36] [INFO] Sending instructions to 917202000200 [2026-01-11 17:43:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:43:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:43:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11c297e7ca3141bf8ef37cefc44bbb29", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNzZGQTMwNTdFQTg1OURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNzZGQTMwNTdFQTg1OURFAA==\",\"timestamp\":\"1768133609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:34+05:30"} [2026-01-11 17:43:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNzZGQTMwNTdFQTg1OURFAA== [2026-01-11 17:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNzZGQTMwNTdFQTg1OURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwNzZGQTMwNTdFQTg1OURFAA==\",\"timestamp\":\"1768133609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:34+05:30"} [2026-01-11 17:43:37] [DEBUG] Ignoring event: delivered [2026-01-11 17:43:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5OTkzNzVBNkNEQ0UwRjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5OTkzNzVBNkNEQ0UwRjI5AA==\",\"timestamp\":\"1768133615\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:38+05:30"} [2026-01-11 17:43:38] [DEBUG] Ignoring event: delivered [2026-01-11 17:43:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5OTkzNzVBNkNEQ0UwRjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5OTkzNzVBNkNEQ0UwRjI5AA==\",\"timestamp\":\"1768133615\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:38+05:30"} [2026-01-11 17:43:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5OTkzNzVBNkNEQ0UwRjI5AA== [2026-01-11 17:43:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:13:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBRjQyOUJGMjZGMjBBQjQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBRjQyOUJGMjZGMjBBQjQ3AA==", "timestamp": "1768133620", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:43:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:43:41] [INFO] Sending instructions to 917202000200 [2026-01-11 17:43:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:43:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:43:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05fa7a7a782d4e268a0a01f80cef0d4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:43:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBRjQyOUJGMjZGMjBBQjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBRjQyOUJGMjZGMjBBQjQ3AA==\",\"timestamp\":\"1768133620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:43+05:30"} [2026-01-11 17:43:43] [DEBUG] Ignoring event: delivered [2026-01-11 17:43:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBRjQyOUJGMjZGMjBBQjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBRjQyOUJGMjZGMjBBQjQ3AA==\",\"timestamp\":\"1768133620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:43+05:30"} [2026-01-11 17:43:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBRjQyOUJGMjZGMjBBQjQ3AA== [2026-01-11 17:43:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:13:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQjMxQjA2N0IxODE1RTQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQjMxQjA2N0IxODE1RTQzAA==", "timestamp": "1768133625", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:43:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:43:47] [INFO] Sending instructions to 917202000200 [2026-01-11 17:43:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:43:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:43:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63354ea139144651a955b20ab7c6eec1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:43:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQjMxQjA2N0IxODE1RTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQjMxQjA2N0IxODE1RTQzAA==\",\"timestamp\":\"1768133625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:47+05:30"} [2026-01-11 17:43:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQjMxQjA2N0IxODE1RTQzAA== [2026-01-11 17:43:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQjMxQjA2N0IxODE1RTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQjMxQjA2N0IxODE1RTQzAA==\",\"timestamp\":\"1768133625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:43:47+05:30"} [2026-01-11 17:43:48] [DEBUG] Ignoring event: delivered [2026-01-11 17:44:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:14:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1RkQxNzg5QkREMkVDRDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1RkQxNzg5QkREMkVDRDhBAA==", "timestamp": "1768133661", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:44:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:44:22] [INFO] Sending instructions to 917202000200 [2026-01-11 17:44:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:44:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:44:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12fffca494e94d3b9e88a5d3da863dc7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:44:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:44:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1RkQxNzg5QkREMkVDRDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1RkQxNzg5QkREMkVDRDhBAA==\",\"timestamp\":\"1768133661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:44:23+05:30"} [2026-01-11 17:44:24] [DEBUG] Ignoring event: delivered [2026-01-11 17:44:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:44:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1RkQxNzg5QkREMkVDRDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1RkQxNzg5QkREMkVDRDhBAA==\",\"timestamp\":\"1768133661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:44:23+05:30"} [2026-01-11 17:44:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU1RkQxNzg5QkREMkVDRDhBAA== [2026-01-11 17:44:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:14:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1MkQxQzlDODA2NjY2RjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1MkQxQzlDODA2NjY2RjRBAA==", "timestamp": "1768133666", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:44:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:44:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:44:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:44:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:44:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58e160af7c1c45d89af1efeb344d8ba2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1MkQxQzlDODA2NjY2RjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1MkQxQzlDODA2NjY2RjRBAA==\",\"timestamp\":\"1768133666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:44:30+05:30"} [2026-01-11 17:44:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1MkQxQzlDODA2NjY2RjRBAA== [2026-01-11 17:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1MkQxQzlDODA2NjY2RjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI1MkQxQzlDODA2NjY2RjRBAA==\",\"timestamp\":\"1768133666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:44:30+05:30"} [2026-01-11 17:44:31] [DEBUG] Ignoring event: delivered [2026-01-11 17:45:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:15:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RTI0NERBM0M3MTdDMzU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RTI0NERBM0M3MTdDMzU4AA==", "timestamp": "1768133702", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:45:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:45:04] [INFO] Sending instructions to 917202000200 [2026-01-11 17:45:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:45:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:45:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9e917a3a95b4912a924da03deae7e5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:45:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RTI0NERBM0M3MTdDMzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RTI0NERBM0M3MTdDMzU4AA==\",\"timestamp\":\"1768133702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:05+05:30"} [2026-01-11 17:45:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RTI0NERBM0M3MTdDMzU4AA== [2026-01-11 17:45:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RTI0NERBM0M3MTdDMzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RTI0NERBM0M3MTdDMzU4AA==\",\"timestamp\":\"1768133702\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:05+05:30"} [2026-01-11 17:45:05] [DEBUG] Ignoring event: delivered [2026-01-11 17:45:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:15:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxRDRFNjI0MEQ0RjkwQzk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxRDRFNjI0MEQ0RjkwQzk3AA==", "timestamp": "1768133707", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:45:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:45:09] [INFO] Sending instructions to 917202000200 [2026-01-11 17:45:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:45:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:45:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a46ed6263314b36b83ab34b75652838", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxRDRFNjI0MEQ0RjkwQzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxRDRFNjI0MEQ0RjkwQzk3AA==\",\"timestamp\":\"1768133707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:09+05:30"} [2026-01-11 17:45:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxRDRFNjI0MEQ0RjkwQzk3AA== [2026-01-11 17:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxRDRFNjI0MEQ0RjkwQzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxRDRFNjI0MEQ0RjkwQzk3AA==\",\"timestamp\":\"1768133707\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:09+05:30"} [2026-01-11 17:45:10] [DEBUG] Ignoring event: delivered [2026-01-11 17:45:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:15:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5QUE0MEMzRjE0RjA1ODdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5QUE0MEMzRjE0RjA1ODdBAA==", "timestamp": "1768133713", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:45:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:45:15] [INFO] Sending instructions to 917202000200 [2026-01-11 17:45:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:45:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:45:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a219f88da3ee450aa230c6271bdfce52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:45:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5QUE0MEMzRjE0RjA1ODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5QUE0MEMzRjE0RjA1ODdBAA==\",\"timestamp\":\"1768133713\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:16+05:30"} [2026-01-11 17:45:17] [DEBUG] Ignoring event: delivered [2026-01-11 17:45:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5QUE0MEMzRjE0RjA1ODdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5QUE0MEMzRjE0RjA1ODdBAA==\",\"timestamp\":\"1768133713\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:16+05:30"} [2026-01-11 17:45:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5QUE0MEMzRjE0RjA1ODdBAA== [2026-01-11 17:45:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:15:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjFGQTc1QUZDMjk4MDY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjFGQTc1QUZDMjk4MDY2AA==", "timestamp": "1768133719", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:45:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:45:21] [INFO] Sending instructions to 917202000200 [2026-01-11 17:45:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:45:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:45:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "235375752a8b4817a2fd0fad1327df6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:45:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjFGQTc1QUZDMjk4MDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjFGQTc1QUZDMjk4MDY2AA==\",\"timestamp\":\"1768133719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:21+05:30"} [2026-01-11 17:45:22] [DEBUG] Ignoring event: delivered [2026-01-11 17:45:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjFGQTc1QUZDMjk4MDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjFGQTc1QUZDMjk4MDY2AA==\",\"timestamp\":\"1768133719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:21+05:30"} [2026-01-11 17:45:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjFGQTc1QUZDMjk4MDY2AA== [2026-01-11 17:45:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:15:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4OTRDQ0MyRjBENjc0ODQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4OTRDQ0MyRjBENjc0ODQ1AA==", "timestamp": "1768133755", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:45:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:45:57] [INFO] Sending instructions to 917202000200 [2026-01-11 17:45:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:45:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:45:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3c27c4cdf484848acd84fa3fd65d07d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:45:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4OTRDQ0MyRjBENjc0ODQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4OTRDQ0MyRjBENjc0ODQ1AA==\",\"timestamp\":\"1768133755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:57+05:30"} [2026-01-11 17:45:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4OTRDQ0MyRjBENjc0ODQ1AA== [2026-01-11 17:45:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:45:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4OTRDQ0MyRjBENjc0ODQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4OTRDQ0MyRjBENjc0ODQ1AA==\",\"timestamp\":\"1768133755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:45:57+05:30"} [2026-01-11 17:45:58] [DEBUG] Ignoring event: delivered [2026-01-11 17:46:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:16:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyQzY2QkJBQTU2MzVGODkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyQzY2QkJBQTU2MzVGODkxAA==", "timestamp": "1768133761", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:46:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:46:02] [INFO] Sending instructions to 917202000200 [2026-01-11 17:46:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:46:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:46:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b958aaace0f944b989d4993bdf534c21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyQzY2QkJBQTU2MzVGODkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyQzY2QkJBQTU2MzVGODkxAA==\",\"timestamp\":\"1768133761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:46:02+05:30"} [2026-01-11 17:46:03] [DEBUG] Ignoring event: delivered [2026-01-11 17:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyQzY2QkJBQTU2MzVGODkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyQzY2QkJBQTU2MzVGODkxAA==\",\"timestamp\":\"1768133761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:46:02+05:30"} [2026-01-11 17:46:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyQzY2QkJBQTU2MzVGODkxAA== [2026-01-11 17:46:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:16:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThFMTY4RDkzOEY2NzA2RkUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThFMTY4RDkzOEY2NzA2RkUzAA==", "timestamp": "1768133766", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:46:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:46:07] [INFO] Sending instructions to 917202000200 [2026-01-11 17:46:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:46:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:46:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2750f5061184fd2b4169943fbc325c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:46:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:16:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGQTlFN0YxN0NDQjY0RjU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGQTlFN0YxN0NDQjY0RjU4AA==", "timestamp": "1768133772", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:46:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:46:13] [INFO] Sending instructions to 917202000200 [2026-01-11 17:46:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:46:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:46:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThFMTY4RDkzOEY2NzA2RkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThFMTY4RDkzOEY2NzA2RkUzAA==\",\"timestamp\":\"1768133766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:46:12+05:30"} [2026-01-11 17:46:13] [DEBUG] Ignoring event: delivered [2026-01-11 17:46:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7d90c53d84b401a8337cb75872f21fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:46:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThFMTY4RDkzOEY2NzA2RkUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThFMTY4RDkzOEY2NzA2RkUzAA==\",\"timestamp\":\"1768133766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:46:12+05:30"} [2026-01-11 17:46:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThFMTY4RDkzOEY2NzA2RkUzAA== [2026-01-11 17:46:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGQTlFN0YxN0NDQjY0RjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGQTlFN0YxN0NDQjY0RjU4AA==\",\"timestamp\":\"1768133772\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:46:15+05:30"} [2026-01-11 17:46:15] [DEBUG] Ignoring event: delivered [2026-01-11 17:46:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGQTlFN0YxN0NDQjY0RjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGQTlFN0YxN0NDQjY0RjU4AA==\",\"timestamp\":\"1768133772\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:46:15+05:30"} [2026-01-11 17:46:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGQTlFN0YxN0NDQjY0RjU4AA== [2026-01-11 17:46:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:16:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNDYyNkU2NEVEREFDRUY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNDYyNkU2NEVEREFDRUY3AA==", "timestamp": "1768133808", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:46:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:46:49] [INFO] Sending instructions to 917202000200 [2026-01-11 17:46:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:46:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:46:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56f46dfb62f24c97bdfa6e23098d2068", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:46:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:16:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRCMjNEM0EyREYyRDJBRDg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRCMjNEM0EyREYyRDJBRDg3AA==", "timestamp": "1768133813", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:46:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:46:55] [INFO] Sending instructions to 917202000200 [2026-01-11 17:46:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:46:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:46:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a98423d2434a4bb999928e482316856b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:46:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNDYyNkU2NEVEREFDRUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNDYyNkU2NEVEREFDRUY3AA==\",\"timestamp\":\"1768133808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:46:55+05:30"} [2026-01-11 17:46:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNDYyNkU2NEVEREFDRUY3AA== [2026-01-11 17:46:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNDYyNkU2NEVEREFDRUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNDYyNkU2NEVEREFDRUY3AA==\",\"timestamp\":\"1768133808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:46:55+05:30"} [2026-01-11 17:46:57] [DEBUG] Ignoring event: delivered [2026-01-11 17:47:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRCMjNEM0EyREYyRDJBRDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRCMjNEM0EyREYyRDJBRDg3AA==\",\"timestamp\":\"1768133813\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:00+05:30"} [2026-01-11 17:47:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRCMjNEM0EyREYyRDJBRDg3AA== [2026-01-11 17:47:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:17:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5RTIzMkVFNjMyOUJFODc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5RTIzMkVFNjMyOUJFODc3AA==", "timestamp": "1768133818", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:47:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:47:00] [INFO] Sending instructions to 917202000200 [2026-01-11 17:47:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:47:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:47:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f44527d848264c82839e0bf352017b9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:47:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:46:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRCMjNEM0EyREYyRDJBRDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRCMjNEM0EyREYyRDJBRDg3AA==\",\"timestamp\":\"1768133813\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:00+05:30"} [2026-01-11 17:47:00] [DEBUG] Ignoring event: delivered [2026-01-11 17:47:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5RTIzMkVFNjMyOUJFODc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5RTIzMkVFNjMyOUJFODc3AA==\",\"timestamp\":\"1768133818\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:01+05:30"} [2026-01-11 17:47:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5RTIzMkVFNjMyOUJFODc3AA== [2026-01-11 17:47:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5RTIzMkVFNjMyOUJFODc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5RTIzMkVFNjMyOUJFODc3AA==\",\"timestamp\":\"1768133818\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:01+05:30"} [2026-01-11 17:47:02] [DEBUG] Ignoring event: delivered [2026-01-11 17:47:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:17:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMDZGNUU5N0I3MEQ5REQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMDZGNUU5N0I3MEQ5REQzAA==", "timestamp": "1768133824", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:47:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:47:05] [INFO] Sending instructions to 917202000200 [2026-01-11 17:47:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:47:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:47:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e93d18c3304e4d358dd2dd6f52186260", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMDZGNUU5N0I3MEQ5REQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMDZGNUU5N0I3MEQ5REQzAA==\",\"timestamp\":\"1768133824\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:06+05:30"} [2026-01-11 17:47:06] [DEBUG] Ignoring event: delivered [2026-01-11 17:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMDZGNUU5N0I3MEQ5REQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMDZGNUU5N0I3MEQ5REQzAA==\",\"timestamp\":\"1768133824\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:06+05:30"} [2026-01-11 17:47:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMDZGNUU5N0I3MEQ5REQzAA== [2026-01-11 17:47:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:17:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMTJENzM4NDBBQTA1QjhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMTJENzM4NDBBQTA1QjhCAA==", "timestamp": "1768133829", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:47:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:47:10] [INFO] Sending instructions to 917202000200 [2026-01-11 17:47:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:47:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:47:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd9571987ba04d0a8559334ad71046fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:47:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMTJENzM4NDBBQTA1QjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMTJENzM4NDBBQTA1QjhCAA==\",\"timestamp\":\"1768133829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:12+05:30"} [2026-01-11 17:47:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMTJENzM4NDBBQTA1QjhCAA== [2026-01-11 17:47:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMTJENzM4NDBBQTA1QjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMTJENzM4NDBBQTA1QjhCAA==\",\"timestamp\":\"1768133829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:12+05:30"} [2026-01-11 17:47:13] [DEBUG] Ignoring event: delivered [2026-01-11 17:47:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:17:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0MUNBM0I1MkI5RjQ0NDE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0MUNBM0I1MkI5RjQ0NDE4AA==", "timestamp": "1768133865", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:47:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:47:48] [INFO] Sending instructions to 917202000200 [2026-01-11 17:47:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:47:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:47:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9db0a37752be4c03bb92d88ec74042c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:47:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0MUNBM0I1MkI5RjQ0NDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0MUNBM0I1MkI5RjQ0NDE4AA==\",\"timestamp\":\"1768133865\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:50+05:30"} [2026-01-11 17:47:51] [DEBUG] Ignoring event: delivered [2026-01-11 17:47:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0MUNBM0I1MkI5RjQ0NDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0MUNBM0I1MkI5RjQ0NDE4AA==\",\"timestamp\":\"1768133865\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:50+05:30"} [2026-01-11 17:47:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY0MUNBM0I1MkI5RjQ0NDE4AA== [2026-01-11 17:47:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:17:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2QUFFNkY1Rjg0ODZDRTNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2QUFFNkY1Rjg0ODZDRTNBAA==", "timestamp": "1768133872", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:47:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:47:53] [INFO] Sending instructions to 917202000200 [2026-01-11 17:47:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:47:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:47:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45780dcaf5a44fdaa39a7bae0859dd58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:47:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2QUFFNkY1Rjg0ODZDRTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2QUFFNkY1Rjg0ODZDRTNBAA==\",\"timestamp\":\"1768133872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:54+05:30"} [2026-01-11 17:47:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2QUFFNkY1Rjg0ODZDRTNBAA== [2026-01-11 17:47:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2QUFFNkY1Rjg0ODZDRTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2QUFFNkY1Rjg0ODZDRTNBAA==\",\"timestamp\":\"1768133872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:54+05:30"} [2026-01-11 17:47:55] [DEBUG] Ignoring event: delivered [2026-01-11 17:47:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:17:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA3MTdCRTE2Q0UyMEU3RDNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA3MTdCRTE2Q0UyMEU3RDNGAA==", "timestamp": "1768133877", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:47:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:47:59] [INFO] Sending instructions to 917202000200 [2026-01-11 17:47:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:47:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:47:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "840a30f9831b4c2ea1873448a1666b72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA3MTdCRTE2Q0UyMEU3RDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA3MTdCRTE2Q0UyMEU3RDNGAA==\",\"timestamp\":\"1768133877\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:59+05:30"} [2026-01-11 17:48:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA3MTdCRTE2Q0UyMEU3RDNGAA== [2026-01-11 17:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:47:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA3MTdCRTE2Q0UyMEU3RDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA3MTdCRTE2Q0UyMEU3RDNGAA==\",\"timestamp\":\"1768133877\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:47:59+05:30"} [2026-01-11 17:48:00] [DEBUG] Ignoring event: delivered [2026-01-11 17:48:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:18:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MwNkQ4OUIxM0JGQTQyNjlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MwNkQ4OUIxM0JGQTQyNjlGAA==", "timestamp": "1768133913", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:48:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:48:35] [INFO] Sending instructions to 917202000200 [2026-01-11 17:48:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:48:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:48:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a39d3fc59e94526a687672ea33fe416", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:48:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:18:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5OUI4RTNEN0EyQzk2MUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5OUI4RTNEN0EyQzk2MUMxAA==", "timestamp": "1768133919", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:48:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:48:40] [INFO] Sending instructions to 917202000200 [2026-01-11 17:48:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:48:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:48:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cfd1d87b2fd4c81adc5a70319f9db62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:48:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:48:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MwNkQ4OUIxM0JGQTQyNjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MwNkQ4OUIxM0JGQTQyNjlGAA==\",\"timestamp\":\"1768133913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:48:39+05:30"} [2026-01-11 17:48:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MwNkQ4OUIxM0JGQTQyNjlGAA== [2026-01-11 17:48:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:48:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MwNkQ4OUIxM0JGQTQyNjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MwNkQ4OUIxM0JGQTQyNjlGAA==\",\"timestamp\":\"1768133913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:48:39+05:30"} [2026-01-11 17:48:42] [DEBUG] Ignoring event: delivered [2026-01-11 17:48:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:48:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5OUI4RTNEN0EyQzk2MUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5OUI4RTNEN0EyQzk2MUMxAA==\",\"timestamp\":\"1768133919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:48:44+05:30"} [2026-01-11 17:48:45] [DEBUG] Ignoring event: delivered [2026-01-11 17:48:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:48:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5OUI4RTNEN0EyQzk2MUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5OUI4RTNEN0EyQzk2MUMxAA==\",\"timestamp\":\"1768133919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:48:44+05:30"} [2026-01-11 17:48:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5OUI4RTNEN0EyQzk2MUMxAA== [2026-01-11 17:48:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:18:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0QzNFMDYxQkI2OThDMUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0QzNFMDYxQkI2OThDMUE1AA==", "timestamp": "1768133924", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:48:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:48:46] [INFO] Sending instructions to 917202000200 [2026-01-11 17:48:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:48:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:48:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9084d4ee85b0435291e371049e454ee6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:48:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0QzNFMDYxQkI2OThDMUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0QzNFMDYxQkI2OThDMUE1AA==\",\"timestamp\":\"1768133924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:48:47+05:30"} [2026-01-11 17:48:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0QzNFMDYxQkI2OThDMUE1AA== [2026-01-11 17:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:48:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0QzNFMDYxQkI2OThDMUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0QzNFMDYxQkI2OThDMUE1AA==\",\"timestamp\":\"1768133924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:48:47+05:30"} [2026-01-11 17:48:48] [DEBUG] Ignoring event: delivered [2026-01-11 17:48:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:18:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOURDN0MyMUQ2MjI4Qzc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOURDN0MyMUQ2MjI4Qzc5AA==", "timestamp": "1768133930", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:48:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:48:52] [INFO] Sending instructions to 917202000200 [2026-01-11 17:48:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:48:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:48:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93c8ed2f87af4286b51b3136ed98ceb8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:48:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:48:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOURDN0MyMUQ2MjI4Qzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOURDN0MyMUQ2MjI4Qzc5AA==\",\"timestamp\":\"1768133930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:48:52+05:30"} [2026-01-11 17:48:52] [DEBUG] Ignoring event: delivered [2026-01-11 17:48:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:48:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOURDN0MyMUQ2MjI4Qzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOURDN0MyMUQ2MjI4Qzc5AA==\",\"timestamp\":\"1768133930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:48:52+05:30"} [2026-01-11 17:48:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOURDN0MyMUQ2MjI4Qzc5AA== [2026-01-11 17:49:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:19:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNkI4ODJEOTczM0Q2MEZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNkI4ODJEOTczM0Q2MEZFAA==", "timestamp": "1768133966", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:49:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:49:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:49:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:49:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:49:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93dee3d9af19400eb7a8423c8bb36be5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:49:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:19:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMkRFNDQxOTIwOTM3RTg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMkRFNDQxOTIwOTM3RTg1AA==", "timestamp": "1768133971", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:49:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:49:33] [INFO] Sending instructions to 917202000200 [2026-01-11 17:49:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:49:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:49:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ec63d25c3b44b27b6b9d8cd170cba84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:49:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:49:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMkRFNDQxOTIwOTM3RTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMkRFNDQxOTIwOTM3RTg1AA==\",\"timestamp\":\"1768133971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:49:35+05:30"} [2026-01-11 17:49:36] [DEBUG] Ignoring event: delivered [2026-01-11 17:49:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:49:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMkRFNDQxOTIwOTM3RTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMkRFNDQxOTIwOTM3RTg1AA==\",\"timestamp\":\"1768133971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:49:35+05:30"} [2026-01-11 17:49:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyMkRFNDQxOTIwOTM3RTg1AA== [2026-01-11 17:49:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:49:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNkI4ODJEOTczM0Q2MEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNkI4ODJEOTczM0Q2MEZFAA==\",\"timestamp\":\"1768133966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:49:36+05:30"} [2026-01-11 17:49:37] [DEBUG] Ignoring event: delivered [2026-01-11 17:49:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:49:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNkI4ODJEOTczM0Q2MEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNkI4ODJEOTczM0Q2MEZFAA==\",\"timestamp\":\"1768133966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:49:36+05:30"} [2026-01-11 17:49:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNkI4ODJEOTczM0Q2MEZFAA== [2026-01-11 17:49:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:19:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNkE2RDg1MUI1RTU1NUY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNkE2RDg1MUI1RTU1NUY0AA==", "timestamp": "1768133976", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:49:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:49:38] [INFO] Sending instructions to 917202000200 [2026-01-11 17:49:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:49:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:49:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f13d654c46b402bb14c441834d80be2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:49:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:49:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNkE2RDg1MUI1RTU1NUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNkE2RDg1MUI1RTU1NUY0AA==\",\"timestamp\":\"1768133976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:49:38+05:30"} [2026-01-11 17:49:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNkE2RDg1MUI1RTU1NUY0AA== [2026-01-11 17:49:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:49:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNkE2RDg1MUI1RTU1NUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNkE2RDg1MUI1RTU1NUY0AA==\",\"timestamp\":\"1768133976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:49:39+05:30"} [2026-01-11 17:49:39] [DEBUG] Ignoring event: delivered [2026-01-11 17:49:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:19:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3QTY5QjM2MEYzQjJGQUM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3QTY5QjM2MEYzQjJGQUM0AA==", "timestamp": "1768133981", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:49:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:49:43] [INFO] Sending instructions to 917202000200 [2026-01-11 17:49:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:49:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:49:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ece02cb56437418290c1bf014035b4b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:49:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:49:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3QTY5QjM2MEYzQjJGQUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3QTY5QjM2MEYzQjJGQUM0AA==\",\"timestamp\":\"1768133981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:49:44+05:30"} [2026-01-11 17:49:44] [DEBUG] Ignoring event: delivered [2026-01-11 17:49:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:49:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3QTY5QjM2MEYzQjJGQUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3QTY5QjM2MEYzQjJGQUM0AA==\",\"timestamp\":\"1768133981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:49:44+05:30"} [2026-01-11 17:49:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3QTY5QjM2MEYzQjJGQUM0AA== [2026-01-11 17:50:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:20:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVBMDRDRjkxNTYyQkQzM0Y5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVBMDRDRjkxNTYyQkQzM0Y5AA==", "timestamp": "1768134018", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:50:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:50:20] [INFO] Sending instructions to 917202000200 [2026-01-11 17:50:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:50:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:50:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c62ba012ea264b2ebd83dcb183424d72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:50:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVBMDRDRjkxNTYyQkQzM0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVBMDRDRjkxNTYyQkQzM0Y5AA==\",\"timestamp\":\"1768134018\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:20+05:30"} [2026-01-11 17:50:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVBMDRDRjkxNTYyQkQzM0Y5AA== [2026-01-11 17:50:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVBMDRDRjkxNTYyQkQzM0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVBMDRDRjkxNTYyQkQzM0Y5AA==\",\"timestamp\":\"1768134018\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:20+05:30"} [2026-01-11 17:50:21] [DEBUG] Ignoring event: delivered [2026-01-11 17:50:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:20:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1NTcyOTBBMkMxOTlBREI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1NTcyOTBBMkMxOTlBREI0AA==", "timestamp": "1768134023", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:50:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:50:25] [INFO] Sending instructions to 917202000200 [2026-01-11 17:50:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:50:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:50:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d3adcc560ec45419fbbd93041d136c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:50:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1NTcyOTBBMkMxOTlBREI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1NTcyOTBBMkMxOTlBREI0AA==\",\"timestamp\":\"1768134023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:27+05:30"} [2026-01-11 17:50:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1NTcyOTBBMkMxOTlBREI0AA== [2026-01-11 17:50:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1NTcyOTBBMkMxOTlBREI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1NTcyOTBBMkMxOTlBREI0AA==\",\"timestamp\":\"1768134023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:27+05:30"} [2026-01-11 17:50:28] [DEBUG] Ignoring event: delivered [2026-01-11 17:50:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:20:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ0NkQyMEEzNjY0ODMyNjIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ0NkQyMEEzNjY0ODMyNjIzAA==", "timestamp": "1768134029", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:50:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:50:30] [INFO] Sending instructions to 917202000200 [2026-01-11 17:50:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:50:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:50:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89fba2c9d25748439aa091a9c33fdac1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:50:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ0NkQyMEEzNjY0ODMyNjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ0NkQyMEEzNjY0ODMyNjIzAA==\",\"timestamp\":\"1768134029\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:31+05:30"} [2026-01-11 17:50:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ0NkQyMEEzNjY0ODMyNjIzAA== [2026-01-11 17:50:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ0NkQyMEEzNjY0ODMyNjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ0NkQyMEEzNjY0ODMyNjIzAA==\",\"timestamp\":\"1768134029\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:31+05:30"} [2026-01-11 17:50:32] [DEBUG] Ignoring event: delivered [2026-01-11 17:50:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:20:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2N0Q4OTdBQTYxRjM2MDBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2N0Q4OTdBQTYxRjM2MDBBAA==", "timestamp": "1768134034", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:50:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:50:36] [INFO] Sending instructions to 917202000200 [2026-01-11 17:50:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:50:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:50:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e10a51842f15412bb3abdc6cd590f71b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:50:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2N0Q4OTdBQTYxRjM2MDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2N0Q4OTdBQTYxRjM2MDBBAA==\",\"timestamp\":\"1768134034\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:36+05:30"} [2026-01-11 17:50:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2N0Q4OTdBQTYxRjM2MDBBAA== [2026-01-11 17:50:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2N0Q4OTdBQTYxRjM2MDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2N0Q4OTdBQTYxRjM2MDBBAA==\",\"timestamp\":\"1768134034\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:36+05:30"} [2026-01-11 17:50:37] [DEBUG] Ignoring event: delivered [2026-01-11 17:50:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:20:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3QzNGMEZCREIyNzgxMzRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3QzNGMEZCREIyNzgxMzRBAA==", "timestamp": "1768134040", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:50:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:50:41] [INFO] Sending instructions to 917202000200 [2026-01-11 17:50:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:50:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:50:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8093ee7fc5614893bb0909216feb9b68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:50:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3QzNGMEZCREIyNzgxMzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3QzNGMEZCREIyNzgxMzRBAA==\",\"timestamp\":\"1768134040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:41+05:30"} [2026-01-11 17:50:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3QzNGMEZCREIyNzgxMzRBAA== [2026-01-11 17:50:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3QzNGMEZCREIyNzgxMzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3QzNGMEZCREIyNzgxMzRBAA==\",\"timestamp\":\"1768134040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:41+05:30"} [2026-01-11 17:50:42] [DEBUG] Ignoring event: delivered [2026-01-11 17:50:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:20:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QTY3Q0YyMzlDNzEyMUZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QTY3Q0YyMzlDNzEyMUZCAA==", "timestamp": "1768134045", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:50:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:50:47] [INFO] Sending instructions to 917202000200 [2026-01-11 17:50:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:50:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:50:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffc4a418bbe74a6ea82babccc3cfcdb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:50:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QTY3Q0YyMzlDNzEyMUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QTY3Q0YyMzlDNzEyMUZCAA==\",\"timestamp\":\"1768134045\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:52+05:30"} [2026-01-11 17:50:53] [DEBUG] Ignoring event: delivered [2026-01-11 17:50:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:50:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QTY3Q0YyMzlDNzEyMUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QTY3Q0YyMzlDNzEyMUZCAA==\",\"timestamp\":\"1768134045\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:50:52+05:30"} [2026-01-11 17:50:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM2QTY3Q0YyMzlDNzEyMUZCAA== [2026-01-11 17:51:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:21:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyODI1OUFEQzM5OTU2NjE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyODI1OUFEQzM5OTU2NjE0AA==", "timestamp": "1768134081", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:51:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:51:23] [INFO] Sending instructions to 917202000200 [2026-01-11 17:51:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:51:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:51:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb0157f90d774246b8231f8eaf120ba8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:51:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:51:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyODI1OUFEQzM5OTU2NjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyODI1OUFEQzM5OTU2NjE0AA==\",\"timestamp\":\"1768134081\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:51:24+05:30"} [2026-01-11 17:51:24] [DEBUG] Ignoring event: delivered [2026-01-11 17:51:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:51:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyODI1OUFEQzM5OTU2NjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyODI1OUFEQzM5OTU2NjE0AA==\",\"timestamp\":\"1768134081\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:51:24+05:30"} [2026-01-11 17:51:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAyODI1OUFEQzM5OTU2NjE0AA== [2026-01-11 17:51:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:21:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzOENENzY3NERBNTg4ODRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzOENENzY3NERBNTg4ODRGAA==", "timestamp": "1768134086", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:51:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:51:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:51:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:51:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:51:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "123abf83a9ec4335a21406f9fc1b5ac3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:51:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:51:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzOENENzY3NERBNTg4ODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzOENENzY3NERBNTg4ODRGAA==\",\"timestamp\":\"1768134086\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:51:29+05:30"} [2026-01-11 17:51:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzOENENzY3NERBNTg4ODRGAA== [2026-01-11 17:51:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:51:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzOENENzY3NERBNTg4ODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzOENENzY3NERBNTg4ODRGAA==\",\"timestamp\":\"1768134086\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:51:29+05:30"} [2026-01-11 17:51:30] [DEBUG] Ignoring event: delivered [2026-01-11 17:52:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:22:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3NEU2Q0IxREY1QjhBQUYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3NEU2Q0IxREY1QjhBQUYzAA==", "timestamp": "1768134122", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:52:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:52:04] [INFO] Sending instructions to 917202000200 [2026-01-11 17:52:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:52:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:52:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "794004d2382a4cd2b7de1673e13a3615", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:52:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3NEU2Q0IxREY1QjhBQUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3NEU2Q0IxREY1QjhBQUYzAA==\",\"timestamp\":\"1768134122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:05+05:30"} [2026-01-11 17:52:06] [DEBUG] Ignoring event: delivered [2026-01-11 17:52:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3NEU2Q0IxREY1QjhBQUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3NEU2Q0IxREY1QjhBQUYzAA==\",\"timestamp\":\"1768134122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:05+05:30"} [2026-01-11 17:52:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3NEU2Q0IxREY1QjhBQUYzAA== [2026-01-11 17:52:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:22:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2RTFDRDc4QTg5RTUxOTgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2RTFDRDc4QTg5RTUxOTgzAA==", "timestamp": "1768134128", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:52:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:52:10] [INFO] Sending instructions to 917202000200 [2026-01-11 17:52:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:52:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:52:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36bffea22d274ab397e3c833573f0ec9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:52:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2RTFDRDc4QTg5RTUxOTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2RTFDRDc4QTg5RTUxOTgzAA==\",\"timestamp\":\"1768134128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:10+05:30"} [2026-01-11 17:52:10] [DEBUG] Ignoring event: delivered [2026-01-11 17:52:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2RTFDRDc4QTg5RTUxOTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2RTFDRDc4QTg5RTUxOTgzAA==\",\"timestamp\":\"1768134128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:10+05:30"} [2026-01-11 17:52:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U2RTFDRDc4QTg5RTUxOTgzAA== [2026-01-11 17:52:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:22:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdDMUU0MjM1MEJCQzI5NkZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdDMUU0MjM1MEJCQzI5NkZBAA==", "timestamp": "1768134134", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:52:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:52:16] [INFO] Sending instructions to 917202000200 [2026-01-11 17:52:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:52:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:52:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d04733bdc054aa09b849b9bb04b3ddf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:52:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdDMUU0MjM1MEJCQzI5NkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdDMUU0MjM1MEJCQzI5NkZBAA==\",\"timestamp\":\"1768134134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:17+05:30"} [2026-01-11 17:52:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdDMUU0MjM1MEJCQzI5NkZBAA== [2026-01-11 17:52:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdDMUU0MjM1MEJCQzI5NkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdDMUU0MjM1MEJCQzI5NkZBAA==\",\"timestamp\":\"1768134134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:17+05:30"} [2026-01-11 17:52:18] [DEBUG] Ignoring event: delivered [2026-01-11 17:52:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:22:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5NDk4OTE5MzRFRUJCMzI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5NDk4OTE5MzRFRUJCMzI3AA==", "timestamp": "1768134139", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:52:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:52:21] [INFO] Sending instructions to 917202000200 [2026-01-11 17:52:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:52:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:52:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3b0d230f8df4d9cb9f87df19caff767", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:52:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5NDk4OTE5MzRFRUJCMzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5NDk4OTE5MzRFRUJCMzI3AA==\",\"timestamp\":\"1768134139\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:23+05:30"} [2026-01-11 17:52:23] [DEBUG] Ignoring event: delivered [2026-01-11 17:52:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5NDk4OTE5MzRFRUJCMzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5NDk4OTE5MzRFRUJCMzI3AA==\",\"timestamp\":\"1768134139\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:23+05:30"} [2026-01-11 17:52:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5NDk4OTE5MzRFRUJCMzI3AA== [2026-01-11 17:52:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:22:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCOTFBQjVGNUIzMDUyRjFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCOTFBQjVGNUIzMDUyRjFDAA==", "timestamp": "1768134175", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:52:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:52:57] [INFO] Sending instructions to 917202000200 [2026-01-11 17:52:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:52:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:52:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "522d9aba93394470aaf90146f691e822", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:52:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCOTFBQjVGNUIzMDUyRjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCOTFBQjVGNUIzMDUyRjFDAA==\",\"timestamp\":\"1768134175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:58+05:30"} [2026-01-11 17:52:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCOTFBQjVGNUIzMDUyRjFDAA== [2026-01-11 17:52:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:52:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCOTFBQjVGNUIzMDUyRjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCOTFBQjVGNUIzMDUyRjFDAA==\",\"timestamp\":\"1768134175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:52:58+05:30"} [2026-01-11 17:52:58] [DEBUG] Ignoring event: delivered [2026-01-11 17:53:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:23:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThBQTMyMUJBRTMzRjgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThBQTMyMUJBRTMzRjgyAA==", "timestamp": "1768134181", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:53:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:53:03] [INFO] Sending instructions to 917202000200 [2026-01-11 17:53:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:53:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:53:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3bf521605254fef9ea447f1b596002b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:53:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThBQTMyMUJBRTMzRjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThBQTMyMUJBRTMzRjgyAA==\",\"timestamp\":\"1768134181\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:03+05:30"} [2026-01-11 17:53:03] [DEBUG] Ignoring event: delivered [2026-01-11 17:53:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThBQTMyMUJBRTMzRjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThBQTMyMUJBRTMzRjgyAA==\",\"timestamp\":\"1768134181\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:03+05:30"} [2026-01-11 17:53:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBEOThBQTMyMUJBRTMzRjgyAA== [2026-01-11 17:53:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:23:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMEU0QkExQkZCOUI2M0Q1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMEU0QkExQkZCOUI2M0Q1AA==", "timestamp": "1768134186", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:53:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:53:08] [INFO] Sending instructions to 917202000200 [2026-01-11 17:53:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:53:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:53:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ec68fc9953c4d4b8a4cfb4958dc3231", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMEU0QkExQkZCOUI2M0Q1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMEU0QkExQkZCOUI2M0Q1AA==\",\"timestamp\":\"1768134186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:10+05:30"} [2026-01-11 17:53:10] [DEBUG] Ignoring event: delivered [2026-01-11 17:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMEU0QkExQkZCOUI2M0Q1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMEU0QkExQkZCOUI2M0Q1AA==\",\"timestamp\":\"1768134186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:10+05:30"} [2026-01-11 17:53:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMEU0QkExQkZCOUI2M0Q1AA== [2026-01-11 17:53:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:23:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4QzFGNzZCQ0YyQjJCQzcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4QzFGNzZCQ0YyQjJCQzcyAA==", "timestamp": "1768134191", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:53:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:53:13] [INFO] Sending instructions to 917202000200 [2026-01-11 17:53:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:53:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:53:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aafae627abb341ecb6296ef1972ce9f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:53:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4QzFGNzZCQ0YyQjJCQzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4QzFGNzZCQ0YyQjJCQzcyAA==\",\"timestamp\":\"1768134191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:16+05:30"} [2026-01-11 17:53:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4QzFGNzZCQ0YyQjJCQzcyAA== [2026-01-11 17:53:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4QzFGNzZCQ0YyQjJCQzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4QzFGNzZCQ0YyQjJCQzcyAA==\",\"timestamp\":\"1768134191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:16+05:30"} [2026-01-11 17:53:17] [DEBUG] Ignoring event: delivered [2026-01-11 17:53:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:23:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOTlENzlCNEFFMTE2NEUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOTlENzlCNEFFMTE2NEUyAA==", "timestamp": "1768134228", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:53:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:53:49] [INFO] Sending instructions to 917202000200 [2026-01-11 17:53:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:53:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:53:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "133febb6725242778ea54fe1714591d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:53:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOTlENzlCNEFFMTE2NEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOTlENzlCNEFFMTE2NEUyAA==\",\"timestamp\":\"1768134228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:50+05:30"} [2026-01-11 17:53:51] [DEBUG] Ignoring event: delivered [2026-01-11 17:53:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOTlENzlCNEFFMTE2NEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOTlENzlCNEFFMTE2NEUyAA==\",\"timestamp\":\"1768134228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:50+05:30"} [2026-01-11 17:53:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOTlENzlCNEFFMTE2NEUyAA== [2026-01-11 17:53:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:23:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjgyREY1MTNENzAxREE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjgyREY1MTNENzAxREE0AA==", "timestamp": "1768134233", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:53:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:53:55] [INFO] Sending instructions to 917202000200 [2026-01-11 17:53:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:53:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:53:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27dea43a49b24099b0e0c6b14eb288db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:53:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjgyREY1MTNENzAxREE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjgyREY1MTNENzAxREE0AA==\",\"timestamp\":\"1768134233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:56+05:30"} [2026-01-11 17:53:57] [DEBUG] Ignoring event: delivered [2026-01-11 17:53:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:53:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjgyREY1MTNENzAxREE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjgyREY1MTNENzAxREE0AA==\",\"timestamp\":\"1768134233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:53:56+05:30"} [2026-01-11 17:53:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjgyREY1MTNENzAxREE0AA== [2026-01-11 17:54:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:24:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MzFFNkY4M0Y3MDIwN0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MzFFNkY4M0Y3MDIwN0VEAA==", "timestamp": "1768134238", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:54:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:54:00] [INFO] Sending instructions to 917202000200 [2026-01-11 17:54:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:54:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:54:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b37ccf2a2046442e9c67c522fb43fb25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:54:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MzFFNkY4M0Y3MDIwN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MzFFNkY4M0Y3MDIwN0VEAA==\",\"timestamp\":\"1768134238\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:00+05:30"} [2026-01-11 17:54:01] [DEBUG] Ignoring event: delivered [2026-01-11 17:54:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MzFFNkY4M0Y3MDIwN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MzFFNkY4M0Y3MDIwN0VEAA==\",\"timestamp\":\"1768134238\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:00+05:30"} [2026-01-11 17:54:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MzFFNkY4M0Y3MDIwN0VEAA== [2026-01-11 17:54:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:24:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4RDNERTc4Q0IzNjhGMUM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4RDNERTc4Q0IzNjhGMUM3AA==", "timestamp": "1768134243", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:54:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:54:05] [INFO] Sending instructions to 917202000200 [2026-01-11 17:54:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:54:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:54:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78457edf33094e4ba5da0ffec5c3dbea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:54:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4RDNERTc4Q0IzNjhGMUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4RDNERTc4Q0IzNjhGMUM3AA==\",\"timestamp\":\"1768134243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:05+05:30"} [2026-01-11 17:54:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4RDNERTc4Q0IzNjhGMUM3AA== [2026-01-11 17:54:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4RDNERTc4Q0IzNjhGMUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE4RDNERTc4Q0IzNjhGMUM3AA==\",\"timestamp\":\"1768134243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:05+05:30"} [2026-01-11 17:54:07] [DEBUG] Ignoring event: delivered [2026-01-11 17:54:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:24:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFQTg4MkIzNzc3NjJEOTE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFQTg4MkIzNzc3NjJEOTE0AA==", "timestamp": "1768134279", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:54:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:54:41] [INFO] Sending instructions to 917202000200 [2026-01-11 17:54:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:54:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:54:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d3cee4f2e1c445582c1f72ce1cd32c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:54:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFQTg4MkIzNzc3NjJEOTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFQTg4MkIzNzc3NjJEOTE0AA==\",\"timestamp\":\"1768134279\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:42+05:30"} [2026-01-11 17:54:42] [DEBUG] Ignoring event: delivered [2026-01-11 17:54:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFQTg4MkIzNzc3NjJEOTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFQTg4MkIzNzc3NjJEOTE0AA==\",\"timestamp\":\"1768134279\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:42+05:30"} [2026-01-11 17:54:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFQTg4MkIzNzc3NjJEOTE0AA== [2026-01-11 17:54:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:24:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFODQwNzM2RjJEMEY0MzVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFODQwNzM2RjJEMEY0MzVEAA==", "timestamp": "1768134285", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:54:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:54:47] [INFO] Sending instructions to 917202000200 [2026-01-11 17:54:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:54:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:54:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d05be9b236ce425a94140eb38c859023", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:54:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFODQwNzM2RjJEMEY0MzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFODQwNzM2RjJEMEY0MzVEAA==\",\"timestamp\":\"1768134285\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:47+05:30"} [2026-01-11 17:54:48] [DEBUG] Ignoring event: delivered [2026-01-11 17:54:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFODQwNzM2RjJEMEY0MzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFODQwNzM2RjJEMEY0MzVEAA==\",\"timestamp\":\"1768134285\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:47+05:30"} [2026-01-11 17:54:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFODQwNzM2RjJEMEY0MzVEAA== [2026-01-11 17:54:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:24:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4Rjc4M0ExNUY5MkE0NzBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4Rjc4M0ExNUY5MkE0NzBEAA==", "timestamp": "1768134291", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:54:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:54:52] [INFO] Sending instructions to 917202000200 [2026-01-11 17:54:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:54:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:54:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8325126804f04f1596508f9291a456a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:54:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4Rjc4M0ExNUY5MkE0NzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4Rjc4M0ExNUY5MkE0NzBEAA==\",\"timestamp\":\"1768134291\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:53+05:30"} [2026-01-11 17:54:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4Rjc4M0ExNUY5MkE0NzBEAA== [2026-01-11 17:54:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:54:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4Rjc4M0ExNUY5MkE0NzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4Rjc4M0ExNUY5MkE0NzBEAA==\",\"timestamp\":\"1768134291\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:54:53+05:30"} [2026-01-11 17:54:54] [DEBUG] Ignoring event: delivered [2026-01-11 17:55:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:25:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGOENENjZCQURFOThERkJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGOENENjZCQURFOThERkJBAA==", "timestamp": "1768134327", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:55:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:55:29] [INFO] Sending instructions to 917202000200 [2026-01-11 17:55:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:55:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:55:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80b5f0978dfe4d56b2ca963e32508ab7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:55:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGOENENjZCQURFOThERkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGOENENjZCQURFOThERkJBAA==\",\"timestamp\":\"1768134327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:55:30+05:30"} [2026-01-11 17:55:31] [DEBUG] Ignoring event: delivered [2026-01-11 17:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:55:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGOENENjZCQURFOThERkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGOENENjZCQURFOThERkJBAA==\",\"timestamp\":\"1768134327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:55:30+05:30"} [2026-01-11 17:55:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNGOENENjZCQURFOThERkJBAA== [2026-01-11 17:55:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:25:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4REI2MUFGREVFREYzNEMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4REI2MUFGREVFREYzNEMzAA==", "timestamp": "1768134332", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:55:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:55:34] [INFO] Sending instructions to 917202000200 [2026-01-11 17:55:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:55:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:55:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7855cb1131894c0e87889e496765e5ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:55:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:55:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4REI2MUFGREVFREYzNEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4REI2MUFGREVFREYzNEMzAA==\",\"timestamp\":\"1768134332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:55:36+05:30"} [2026-01-11 17:55:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:55:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4REI2MUFGREVFREYzNEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4REI2MUFGREVFREYzNEMzAA==\",\"timestamp\":\"1768134332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:55:36+05:30"} [2026-01-11 17:55:37] [DEBUG] Ignoring event: delivered [2026-01-11 17:55:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4REI2MUFGREVFREYzNEMzAA== [2026-01-11 17:55:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:25:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NEZDRTQ0RTJCQjE2MjVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NEZDRTQ0RTJCQjE2MjVDAA==", "timestamp": "1768134338", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:55:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:55:39] [INFO] Sending instructions to 917202000200 [2026-01-11 17:55:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:55:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:55:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44eb9444cb5244378c8f0e998905d61b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:55:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:55:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NEZDRTQ0RTJCQjE2MjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NEZDRTQ0RTJCQjE2MjVDAA==\",\"timestamp\":\"1768134338\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:55:40+05:30"} [2026-01-11 17:55:41] [DEBUG] Ignoring event: delivered [2026-01-11 17:55:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:55:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NEZDRTQ0RTJCQjE2MjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NEZDRTQ0RTJCQjE2MjVDAA==\",\"timestamp\":\"1768134338\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:55:40+05:30"} [2026-01-11 17:55:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NEZDRTQ0RTJCQjE2MjVDAA== [2026-01-11 17:56:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:26:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4RUFERDVCMTc1MDdBQjgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4RUFERDVCMTc1MDdBQjgxAA==", "timestamp": "1768134374", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:56:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:56:15] [INFO] Sending instructions to 917202000200 [2026-01-11 17:56:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:56:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:56:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1aed19c404204be3acc297c710a4ff3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:56:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4RUFERDVCMTc1MDdBQjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4RUFERDVCMTc1MDdBQjgxAA==\",\"timestamp\":\"1768134374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:56:16+05:30"} [2026-01-11 17:56:17] [DEBUG] Ignoring event: delivered [2026-01-11 17:56:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:56:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4RUFERDVCMTc1MDdBQjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4RUFERDVCMTc1MDdBQjgxAA==\",\"timestamp\":\"1768134374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:56:16+05:30"} [2026-01-11 17:56:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4RUFERDVCMTc1MDdBQjgxAA== [2026-01-11 17:56:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:26:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzQkYxNjg2NjA0NjZDNEJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzQkYxNjg2NjA0NjZDNEJFAA==", "timestamp": "1768134380", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:56:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:56:22] [INFO] Sending instructions to 917202000200 [2026-01-11 17:56:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:56:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:56:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a590474dc36b4eca9124d4497a15f118", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:56:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:56:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzQkYxNjg2NjA0NjZDNEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzQkYxNjg2NjA0NjZDNEJFAA==\",\"timestamp\":\"1768134380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:56:24+05:30"} [2026-01-11 17:56:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzQkYxNjg2NjA0NjZDNEJFAA== [2026-01-11 17:56:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:56:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzQkYxNjg2NjA0NjZDNEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzQkYxNjg2NjA0NjZDNEJFAA==\",\"timestamp\":\"1768134380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:56:24+05:30"} [2026-01-11 17:56:25] [DEBUG] Ignoring event: delivered [2026-01-11 17:56:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:26:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFDMDc3MkZDNzIwQzQ4QUFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFDMDc3MkZDNzIwQzQ4QUFCAA==", "timestamp": "1768134386", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:56:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:56:28] [INFO] Sending instructions to 917202000200 [2026-01-11 17:56:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:56:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:56:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fce7a8580d5240c889c7863f7744289a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:56:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:56:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFDMDc3MkZDNzIwQzQ4QUFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFDMDc3MkZDNzIwQzQ4QUFCAA==\",\"timestamp\":\"1768134386\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:56:29+05:30"} [2026-01-11 17:56:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFDMDc3MkZDNzIwQzQ4QUFCAA== [2026-01-11 17:56:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:56:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFDMDc3MkZDNzIwQzQ4QUFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFDMDc3MkZDNzIwQzQ4QUFCAA==\",\"timestamp\":\"1768134386\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:56:29+05:30"} [2026-01-11 17:56:30] [DEBUG] Ignoring event: delivered [2026-01-11 17:56:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:26:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGMEQ1QzgxRDUwNjFCNTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGMEQ1QzgxRDUwNjFCNTE4AA==", "timestamp": "1768134392", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:56:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:56:34] [INFO] Sending instructions to 917202000200 [2026-01-11 17:56:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:56:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:56:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "094172ce36f94fd68f780e6918cba0be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:56:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:56:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGMEQ1QzgxRDUwNjFCNTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGMEQ1QzgxRDUwNjFCNTE4AA==\",\"timestamp\":\"1768134392\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:56:35+05:30"} [2026-01-11 17:56:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:56:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGMEQ1QzgxRDUwNjFCNTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGMEQ1QzgxRDUwNjFCNTE4AA==\",\"timestamp\":\"1768134392\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:56:35+05:30"} [2026-01-11 17:56:36] [DEBUG] Ignoring event: delivered [2026-01-11 17:56:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVGMEQ1QzgxRDUwNjFCNTE4AA== [2026-01-11 17:57:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:27:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2NTQyRUU5ODI3N0ZEQ0VFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2NTQyRUU5ODI3N0ZEQ0VFAA==", "timestamp": "1768134429", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:57:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:57:11] [INFO] Sending instructions to 917202000200 [2026-01-11 17:57:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:57:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:57:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20c4b6d1c26b49c1a0df8980b58f84c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2NTQyRUU5ODI3N0ZEQ0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2NTQyRUU5ODI3N0ZEQ0VFAA==\",\"timestamp\":\"1768134429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:57:11+05:30"} [2026-01-11 17:57:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2NTQyRUU5ODI3N0ZEQ0VFAA== [2026-01-11 17:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2NTQyRUU5ODI3N0ZEQ0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2NTQyRUU5ODI3N0ZEQ0VFAA==\",\"timestamp\":\"1768134429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:57:11+05:30"} [2026-01-11 17:57:11] [DEBUG] Ignoring event: delivered [2026-01-11 17:57:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:27:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjMwQjAwODJBNkI5Mjk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjMwQjAwODJBNkI5Mjk5AA==", "timestamp": "1768134434", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:57:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:57:16] [INFO] Sending instructions to 917202000200 [2026-01-11 17:57:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:57:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:57:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a577b17675f44dfa932efe8f7d515c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:57:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:27:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1OTgwNDM0RDE1NTlCQjk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1OTgwNDM0RDE1NTlCQjk4AA==", "timestamp": "1768134439", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:57:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:57:21] [INFO] Sending instructions to 917202000200 [2026-01-11 17:57:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:57:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:57:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c586c74221ce45d4b416ab365453dee6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:57:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:57:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjMwQjAwODJBNkI5Mjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjMwQjAwODJBNkI5Mjk5AA==\",\"timestamp\":\"1768134434\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:57:19+05:30"} [2026-01-11 17:57:23] [DEBUG] Ignoring event: delivered [2026-01-11 17:57:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:57:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjMwQjAwODJBNkI5Mjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjMwQjAwODJBNkI5Mjk5AA==\",\"timestamp\":\"1768134434\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:57:19+05:30"} [2026-01-11 17:57:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAyNjMwQjAwODJBNkI5Mjk5AA== [2026-01-11 17:57:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:57:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1OTgwNDM0RDE1NTlCQjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1OTgwNDM0RDE1NTlCQjk4AA==\",\"timestamp\":\"1768134439\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:57:24+05:30"} [2026-01-11 17:57:25] [DEBUG] Ignoring event: delivered [2026-01-11 17:57:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:57:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1OTgwNDM0RDE1NTlCQjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1OTgwNDM0RDE1NTlCQjk4AA==\",\"timestamp\":\"1768134439\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:57:24+05:30"} [2026-01-11 17:57:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1OTgwNDM0RDE1NTlCQjk4AA== [2026-01-11 17:57:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:27:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QzkzOEJDRDExMTcxQURFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QzkzOEJDRDExMTcxQURFAA==", "timestamp": "1768134445", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:57:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:57:26] [INFO] Sending instructions to 917202000200 [2026-01-11 17:57:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:57:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:57:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abc891d76a0e4e7ebe178388e28813d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:57:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:57:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QzkzOEJDRDExMTcxQURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QzkzOEJDRDExMTcxQURFAA==\",\"timestamp\":\"1768134445\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:57:27+05:30"} [2026-01-11 17:57:28] [DEBUG] Ignoring event: delivered [2026-01-11 17:57:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:57:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QzkzOEJDRDExMTcxQURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QzkzOEJDRDExMTcxQURFAA==\",\"timestamp\":\"1768134445\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:57:27+05:30"} [2026-01-11 17:57:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3QzkzOEJDRDExMTcxQURFAA== [2026-01-11 17:58:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:28:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxNDI3RUMwQzMwNjI5RkJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxNDI3RUMwQzMwNjI5RkJCAA==", "timestamp": "1768134481", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:58:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:58:02] [INFO] Sending instructions to 917202000200 [2026-01-11 17:58:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:58:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:58:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51e8aa15970c402b9733e7b78257ef06", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:58:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxNDI3RUMwQzMwNjI5RkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxNDI3RUMwQzMwNjI5RkJCAA==\",\"timestamp\":\"1768134481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:06+05:30"} [2026-01-11 17:58:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxNDI3RUMwQzMwNjI5RkJCAA== [2026-01-11 17:58:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxNDI3RUMwQzMwNjI5RkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMxNDI3RUMwQzMwNjI5RkJCAA==\",\"timestamp\":\"1768134481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:06+05:30"} [2026-01-11 17:58:08] [DEBUG] Ignoring event: delivered [2026-01-11 17:58:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:28:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCODc5QjMxOTFBQzdBRTkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCODc5QjMxOTFBQzdBRTkxAA==", "timestamp": "1768134486", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:58:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:58:08] [INFO] Sending instructions to 917202000200 [2026-01-11 17:58:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:58:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:58:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "209797401180428e86618bce9f5aa887", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:58:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCODc5QjMxOTFBQzdBRTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCODc5QjMxOTFBQzdBRTkxAA==\",\"timestamp\":\"1768134486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:08+05:30"} [2026-01-11 17:58:08] [DEBUG] Ignoring event: delivered [2026-01-11 17:58:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCODc5QjMxOTFBQzdBRTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCODc5QjMxOTFBQzdBRTkxAA==\",\"timestamp\":\"1768134486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:08+05:30"} [2026-01-11 17:58:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCODc5QjMxOTFBQzdBRTkxAA== [2026-01-11 17:58:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:28:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhEMDM1RDQ1NUU3RjUwRDgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhEMDM1RDQ1NUU3RjUwRDgyAA==", "timestamp": "1768134492", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:58:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:58:13] [INFO] Sending instructions to 917202000200 [2026-01-11 17:58:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:58:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:58:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b822db58eec4f43905ea739bca30c74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:58:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhEMDM1RDQ1NUU3RjUwRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhEMDM1RDQ1NUU3RjUwRDgyAA==\",\"timestamp\":\"1768134492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:14+05:30"} [2026-01-11 17:58:15] [DEBUG] Ignoring event: delivered [2026-01-11 17:58:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhEMDM1RDQ1NUU3RjUwRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhEMDM1RDQ1NUU3RjUwRDgyAA==\",\"timestamp\":\"1768134492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:14+05:30"} [2026-01-11 17:58:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhEMDM1RDQ1NUU3RjUwRDgyAA== [2026-01-11 17:58:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:28:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0Mjk2QTA1NDU5NDBFQzQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0Mjk2QTA1NDU5NDBFQzQ2AA==", "timestamp": "1768134498", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:58:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:58:20] [INFO] Sending instructions to 917202000200 [2026-01-11 17:58:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:58:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:58:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "885cfffd3c12486ba5cca1b8c5998075", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:58:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0Mjk2QTA1NDU5NDBFQzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0Mjk2QTA1NDU5NDBFQzQ2AA==\",\"timestamp\":\"1768134498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:21+05:30"} [2026-01-11 17:58:22] [DEBUG] Ignoring event: delivered [2026-01-11 17:58:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0Mjk2QTA1NDU5NDBFQzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0Mjk2QTA1NDU5NDBFQzQ2AA==\",\"timestamp\":\"1768134498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:21+05:30"} [2026-01-11 17:58:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0Mjk2QTA1NDU5NDBFQzQ2AA== [2026-01-11 17:58:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:28:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRjI3Qjg0NjkxNEZENkQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRjI3Qjg0NjkxNEZENkQ2AA==", "timestamp": "1768134534", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:58:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:58:55] [INFO] Sending instructions to 917202000200 [2026-01-11 17:58:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:58:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:58:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fa71b610d274ec8989f73a093dea84c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:58:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRjI3Qjg0NjkxNEZENkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRjI3Qjg0NjkxNEZENkQ2AA==\",\"timestamp\":\"1768134534\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:56+05:30"} [2026-01-11 17:58:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRjI3Qjg0NjkxNEZENkQ2AA== [2026-01-11 17:58:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:58:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRjI3Qjg0NjkxNEZENkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRjI3Qjg0NjkxNEZENkQ2AA==\",\"timestamp\":\"1768134534\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:58:56+05:30"} [2026-01-11 17:58:58] [DEBUG] Ignoring event: delivered [2026-01-11 17:59:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:29:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3N0MyRkMyMEZBNDMwMzBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3N0MyRkMyMEZBNDMwMzBDAA==", "timestamp": "1768134539", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:59:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:59:01] [INFO] Sending instructions to 917202000200 [2026-01-11 17:59:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:59:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:59:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fb08c3c1f7a45958b8f51e059cd29a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:59:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3N0MyRkMyMEZBNDMwMzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3N0MyRkMyMEZBNDMwMzBDAA==\",\"timestamp\":\"1768134539\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:03+05:30"} [2026-01-11 17:59:04] [DEBUG] Ignoring event: delivered [2026-01-11 17:59:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3N0MyRkMyMEZBNDMwMzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3N0MyRkMyMEZBNDMwMzBDAA==\",\"timestamp\":\"1768134539\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:03+05:30"} [2026-01-11 17:59:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3N0MyRkMyMEZBNDMwMzBDAA== [2026-01-11 17:59:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:29:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCNUI0NzY3ODBGMkE0RTZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCNUI0NzY3ODBGMkE0RTZDAA==", "timestamp": "1768134544", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:59:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:59:06] [INFO] Sending instructions to 917202000200 [2026-01-11 17:59:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:59:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:59:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4190e4cf3484305b330f00e0c34631e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCNUI0NzY3ODBGMkE0RTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCNUI0NzY3ODBGMkE0RTZDAA==\",\"timestamp\":\"1768134544\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:07+05:30"} [2026-01-11 17:59:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCNUI0NzY3ODBGMkE0RTZDAA== [2026-01-11 17:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCNUI0NzY3ODBGMkE0RTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCNUI0NzY3ODBGMkE0RTZDAA==\",\"timestamp\":\"1768134544\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:07+05:30"} [2026-01-11 17:59:07] [DEBUG] Ignoring event: delivered [2026-01-11 17:59:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:29:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGNDgzNDM0ODk4MTlEOEM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGNDgzNDM0ODk4MTlEOEM3AA==", "timestamp": "1768134549", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:59:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:59:11] [INFO] Sending instructions to 917202000200 [2026-01-11 17:59:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:59:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:59:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aef06bc9a75344fab6d6a8bb9ef00433", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGNDgzNDM0ODk4MTlEOEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGNDgzNDM0ODk4MTlEOEM3AA==\",\"timestamp\":\"1768134549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:11+05:30"} [2026-01-11 17:59:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGNDgzNDM0ODk4MTlEOEM3AA== [2026-01-11 17:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGNDgzNDM0ODk4MTlEOEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGNDgzNDM0ODk4MTlEOEM3AA==\",\"timestamp\":\"1768134549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:11+05:30"} [2026-01-11 17:59:12] [DEBUG] Ignoring event: delivered [2026-01-11 17:59:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:29:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyNzRFQjM2MTIzM0VGQkE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyNzRFQjM2MTIzM0VGQkE1AA==", "timestamp": "1768134555", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:59:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:59:17] [INFO] Sending instructions to 917202000200 [2026-01-11 17:59:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:59:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:59:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3a716f158e74d85960c969784fd18bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:59:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyNzRFQjM2MTIzM0VGQkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyNzRFQjM2MTIzM0VGQkE1AA==\",\"timestamp\":\"1768134555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:17+05:30"} [2026-01-11 17:59:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyNzRFQjM2MTIzM0VGQkE1AA== [2026-01-11 17:59:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyNzRFQjM2MTIzM0VGQkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyNzRFQjM2MTIzM0VGQkE1AA==\",\"timestamp\":\"1768134555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:17+05:30"} [2026-01-11 17:59:18] [DEBUG] Ignoring event: delivered [2026-01-11 17:59:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:29:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDMkEzNTFBQ0JBQjc5OEMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDMkEzNTFBQ0JBQjc5OEMyAA==", "timestamp": "1768134591", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:59:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 17:59:53] [INFO] Sending instructions to 917202000200 [2026-01-11 17:59:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:59:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:59:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36ca5f799b9744daa1e15f1f412e5586", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 17:59:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDMkEzNTFBQ0JBQjc5OEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDMkEzNTFBQ0JBQjc5OEMyAA==\",\"timestamp\":\"1768134591\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:53+05:30"} [2026-01-11 17:59:54] [DEBUG] Ignoring event: delivered [2026-01-11 17:59:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDMkEzNTFBQ0JBQjc5OEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDMkEzNTFBQ0JBQjc5OEMyAA==\",\"timestamp\":\"1768134591\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T17:59:53+05:30"} [2026-01-11 17:59:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JDMkEzNTFBQ0JBQjc5OEMyAA== [2026-01-11 17:59:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:29:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDMzNENkY4NjA3REVDQURGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDMzNENkY4NjA3REVDQURGAA==", "timestamp": "1768134596", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 17:59:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 17:59:58] [INFO] Sending instructions to 917202000200 [2026-01-11 17:59:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 17:59:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 17:59:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00bf39a22b894a7ea7698cb3965685a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:00:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDMzNENkY4NjA3REVDQURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDMzNENkY4NjA3REVDQURGAA==\",\"timestamp\":\"1768134596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:00+05:30"} [2026-01-11 18:00:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDMzNENkY4NjA3REVDQURGAA== [2026-01-11 18:00:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T17:59:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDMzNENkY4NjA3REVDQURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDMzNENkY4NjA3REVDQURGAA==\",\"timestamp\":\"1768134596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:00+05:30"} [2026-01-11 18:00:00] [DEBUG] Ignoring event: delivered [2026-01-11 18:00:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:30:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUxMjA5ODZFRTE2Mzc4RThFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUxMjA5ODZFRTE2Mzc4RThFAA==", "timestamp": "1768134601", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:00:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:00:03] [INFO] Sending instructions to 917202000200 [2026-01-11 18:00:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:00:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:00:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e9b7b988cd040cc9cd9c974dd631448", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:00:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUxMjA5ODZFRTE2Mzc4RThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUxMjA5ODZFRTE2Mzc4RThFAA==\",\"timestamp\":\"1768134601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:03+05:30"} [2026-01-11 18:00:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUxMjA5ODZFRTE2Mzc4RThFAA== [2026-01-11 18:00:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUxMjA5ODZFRTE2Mzc4RThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUxMjA5ODZFRTE2Mzc4RThFAA==\",\"timestamp\":\"1768134601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:03+05:30"} [2026-01-11 18:00:04] [DEBUG] Ignoring event: delivered [2026-01-11 18:00:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:30:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCRThDQjM1OTRGRkE3MzE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCRThDQjM1OTRGRkE3MzE5AA==", "timestamp": "1768134638", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:00:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:00:40] [INFO] Sending instructions to 917202000200 [2026-01-11 18:00:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:00:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:00:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fa182d592e74a6d9e4488774b6968a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:00:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:30:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkFGNzgwQ0JCNjdGOTNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkFGNzgwQ0JCNjdGOTNDAA==", "timestamp": "1768134645", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:00:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:00:47] [INFO] Sending instructions to 917202000200 [2026-01-11 18:00:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:00:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:00:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a2c04b800604ad9837444c670c39e0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:00:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCRThDQjM1OTRGRkE3MzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCRThDQjM1OTRGRkE3MzE5AA==\",\"timestamp\":\"1768134638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:46+05:30"} [2026-01-11 18:00:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCRThDQjM1OTRGRkE3MzE5AA== [2026-01-11 18:00:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCRThDQjM1OTRGRkE3MzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNCRThDQjM1OTRGRkE3MzE5AA==\",\"timestamp\":\"1768134638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:46+05:30"} [2026-01-11 18:00:47] [DEBUG] Ignoring event: delivered [2026-01-11 18:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkFGNzgwQ0JCNjdGOTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkFGNzgwQ0JCNjdGOTNDAA==\",\"timestamp\":\"1768134645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:48+05:30"} [2026-01-11 18:00:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkFGNzgwQ0JCNjdGOTNDAA== [2026-01-11 18:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkFGNzgwQ0JCNjdGOTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRkFGNzgwQ0JCNjdGOTNDAA==\",\"timestamp\":\"1768134645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:48+05:30"} [2026-01-11 18:00:49] [DEBUG] Ignoring event: delivered [2026-01-11 18:00:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:30:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzNDNzU2Njg3QkI4NkMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzNDNzU2Njg3QkI4NkMyAA==", "timestamp": "1768134650", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:00:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:00:52] [INFO] Sending instructions to 917202000200 [2026-01-11 18:00:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:00:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:00:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1d29dbed0a544edb7bd1a92895a6068", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzNDNzU2Njg3QkI4NkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzNDNzU2Njg3QkI4NkMyAA==\",\"timestamp\":\"1768134650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:54+05:30"} [2026-01-11 18:00:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzNDNzU2Njg3QkI4NkMyAA== [2026-01-11 18:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzNDNzU2Njg3QkI4NkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzNDNzU2Njg3QkI4NkMyAA==\",\"timestamp\":\"1768134650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:54+05:30"} [2026-01-11 18:00:54] [DEBUG] Ignoring event: delivered [2026-01-11 18:00:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:30:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzIzQzk4OUQxMDAwRkMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzIzQzk4OUQxMDAwRkMzAA==", "timestamp": "1768134656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:00:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:00:58] [INFO] Sending instructions to 917202000200 [2026-01-11 18:00:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:00:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:00:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cd6012f69b540c98574532fca3fbfe2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:00:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzIzQzk4OUQxMDAwRkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzIzQzk4OUQxMDAwRkMzAA==\",\"timestamp\":\"1768134656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:58+05:30"} [2026-01-11 18:00:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzIzQzk4OUQxMDAwRkMzAA== [2026-01-11 18:00:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:00:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzIzQzk4OUQxMDAwRkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzIzQzk4OUQxMDAwRkMzAA==\",\"timestamp\":\"1768134656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:00:58+05:30"} [2026-01-11 18:00:59] [DEBUG] Ignoring event: delivered [2026-01-11 18:01:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:31:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1RDk4NTVBQ0ZFQTM3MDZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1RDk4NTVBQ0ZFQTM3MDZBAA==", "timestamp": "1768134693", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:01:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:01:35] [INFO] Sending instructions to 917202000200 [2026-01-11 18:01:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:01:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:01:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56c921bbb7fe443aad513ba8a1055619", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:01:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1RDk4NTVBQ0ZFQTM3MDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1RDk4NTVBQ0ZFQTM3MDZBAA==\",\"timestamp\":\"1768134693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:01:36+05:30"} [2026-01-11 18:01:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1RDk4NTVBQ0ZFQTM3MDZBAA== [2026-01-11 18:01:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1RDk4NTVBQ0ZFQTM3MDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1RDk4NTVBQ0ZFQTM3MDZBAA==\",\"timestamp\":\"1768134693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:01:36+05:30"} [2026-01-11 18:01:37] [DEBUG] Ignoring event: delivered [2026-01-11 18:01:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:31:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMEFDMDc4Q0Q0REQzMDk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMEFDMDc4Q0Q0REQzMDk2AA==", "timestamp": "1768134700", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:01:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:01:42] [INFO] Sending instructions to 917202000200 [2026-01-11 18:01:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:01:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:01:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d81f223abf2a47439f5fa48c5138abb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:01:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:01:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMEFDMDc4Q0Q0REQzMDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMEFDMDc4Q0Q0REQzMDk2AA==\",\"timestamp\":\"1768134700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:01:42+05:30"} [2026-01-11 18:01:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMEFDMDc4Q0Q0REQzMDk2AA== [2026-01-11 18:01:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:01:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMEFDMDc4Q0Q0REQzMDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMEFDMDc4Q0Q0REQzMDk2AA==\",\"timestamp\":\"1768134700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:01:45+05:30"} [2026-01-11 18:01:46] [DEBUG] Ignoring event: delivered [2026-01-11 18:01:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:31:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0Q0QTlFOEMzNjg4QTExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0Q0QTlFOEMzNjg4QTExAA==", "timestamp": "1768134705", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:01:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:01:47] [INFO] Sending instructions to 917202000200 [2026-01-11 18:01:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:01:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:01:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6788f68e50494647b08f9bf971665b32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:01:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:01:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0Q0QTlFOEMzNjg4QTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0Q0QTlFOEMzNjg4QTExAA==\",\"timestamp\":\"1768134705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:01:48+05:30"} [2026-01-11 18:01:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0Q0QTlFOEMzNjg4QTExAA== [2026-01-11 18:01:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:01:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0Q0QTlFOEMzNjg4QTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0Q0QTlFOEMzNjg4QTExAA==\",\"timestamp\":\"1768134705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:01:48+05:30"} [2026-01-11 18:01:49] [DEBUG] Ignoring event: delivered [2026-01-11 18:01:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:31:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQkYxOUZDQzBDNEQzMzgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQkYxOUZDQzBDNEQzMzgxAA==", "timestamp": "1768134712", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:01:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:01:53] [INFO] Sending instructions to 917202000200 [2026-01-11 18:01:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:01:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:01:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "acd3c25d227a4dff8966b14530abbeeb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:01:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQkYxOUZDQzBDNEQzMzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQkYxOUZDQzBDNEQzMzgxAA==\",\"timestamp\":\"1768134712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:01:54+05:30"} [2026-01-11 18:01:55] [DEBUG] Ignoring event: delivered [2026-01-11 18:01:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQkYxOUZDQzBDNEQzMzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQkYxOUZDQzBDNEQzMzgxAA==\",\"timestamp\":\"1768134712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:01:54+05:30"} [2026-01-11 18:01:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBQkYxOUZDQzBDNEQzMzgxAA== [2026-01-11 18:02:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:32:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBNDRDQ0MxMDkxOTdENzVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBNDRDQ0MxMDkxOTdENzVEAA==", "timestamp": "1768134718", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:02:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:02:00] [INFO] Sending instructions to 917202000200 [2026-01-11 18:02:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:02:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:02:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f57c0a2c20941ff8ccc51dfceb6f557", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBNDRDQ0MxMDkxOTdENzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBNDRDQ0MxMDkxOTdENzVEAA==\",\"timestamp\":\"1768134718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:00+05:30"} [2026-01-11 18:02:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBNDRDQ0MxMDkxOTdENzVEAA== [2026-01-11 18:02:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBNDRDQ0MxMDkxOTdENzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBNDRDQ0MxMDkxOTdENzVEAA==\",\"timestamp\":\"1768134718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:00+05:30"} [2026-01-11 18:02:02] [DEBUG] Ignoring event: delivered [2026-01-11 18:02:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:32:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RTU5QkFBN0U3QThFRUJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RTU5QkFBN0U3QThFRUJFAA==", "timestamp": "1768134723", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:02:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:02:05] [INFO] Sending instructions to 917202000200 [2026-01-11 18:02:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:02:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:02:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b9e9199e6774da68dd92a40c6f51759", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:02:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RTU5QkFBN0U3QThFRUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RTU5QkFBN0U3QThFRUJFAA==\",\"timestamp\":\"1768134723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:06+05:30"} [2026-01-11 18:02:08] [DEBUG] Ignoring event: delivered [2026-01-11 18:02:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RTU5QkFBN0U3QThFRUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RTU5QkFBN0U3QThFRUJFAA==\",\"timestamp\":\"1768134723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:06+05:30"} [2026-01-11 18:02:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RTU5QkFBN0U3QThFRUJFAA== [2026-01-11 18:02:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:32:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBBODAxRDg3QjVEMjQ0NkZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBBODAxRDg3QjVEMjQ0NkZDAA==", "timestamp": "1768134729", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:02:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:02:11] [INFO] Sending instructions to 917202000200 [2026-01-11 18:02:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:02:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:02:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6cb1edf32fd46088ae1b8895ba0395e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:02:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBBODAxRDg3QjVEMjQ0NkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBBODAxRDg3QjVEMjQ0NkZDAA==\",\"timestamp\":\"1768134729\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:11+05:30"} [2026-01-11 18:02:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBBODAxRDg3QjVEMjQ0NkZDAA== [2026-01-11 18:02:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBBODAxRDg3QjVEMjQ0NkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBBODAxRDg3QjVEMjQ0NkZDAA==\",\"timestamp\":\"1768134729\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:11+05:30"} [2026-01-11 18:02:12] [DEBUG] Ignoring event: delivered [2026-01-11 18:02:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:32:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCRUY2OENDQkM4ODM2NkMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCRUY2OENDQkM4ODM2NkMzAA==", "timestamp": "1768134765", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:02:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:02:47] [INFO] Sending instructions to 917202000200 [2026-01-11 18:02:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:02:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:02:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd5bdac121f7485f8e38f81ea5cb75bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:02:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCRUY2OENDQkM4ODM2NkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCRUY2OENDQkM4ODM2NkMzAA==\",\"timestamp\":\"1768134765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:48+05:30"} [2026-01-11 18:02:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCRUY2OENDQkM4ODM2NkMzAA== [2026-01-11 18:02:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCRUY2OENDQkM4ODM2NkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVCRUY2OENDQkM4ODM2NkMzAA==\",\"timestamp\":\"1768134765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:48+05:30"} [2026-01-11 18:02:49] [DEBUG] Ignoring event: delivered [2026-01-11 18:02:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:32:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0ODU4N0M2MUM0REM1NjhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0ODU4N0M2MUM0REM1NjhEAA==", "timestamp": "1768134770", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:02:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:02:52] [INFO] Sending instructions to 917202000200 [2026-01-11 18:02:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:02:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:02:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b4488e20acf4c8bb005a23b6fd1dea6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:02:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0ODU4N0M2MUM0REM1NjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0ODU4N0M2MUM0REM1NjhEAA==\",\"timestamp\":\"1768134770\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:53+05:30"} [2026-01-11 18:02:54] [DEBUG] Ignoring event: delivered [2026-01-11 18:02:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0ODU4N0M2MUM0REM1NjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0ODU4N0M2MUM0REM1NjhEAA==\",\"timestamp\":\"1768134770\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:02:53+05:30"} [2026-01-11 18:02:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0ODU4N0M2MUM0REM1NjhEAA== [2026-01-11 18:02:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:32:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1QzYyMEU1RDBBOTNGNTI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1QzYyMEU1RDBBOTNGNTI1AA==", "timestamp": "1768134776", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:02:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:02:57] [INFO] Sending instructions to 917202000200 [2026-01-11 18:02:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:02:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:02:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ecd6277ebf5042a9a35a244ef4ab9026", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1QzYyMEU1RDBBOTNGNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1QzYyMEU1RDBBOTNGNTI1AA==\",\"timestamp\":\"1768134776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:01+05:30"} [2026-01-11 18:03:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1QzYyMEU1RDBBOTNGNTI1AA== [2026-01-11 18:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:02:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1QzYyMEU1RDBBOTNGNTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU1QzYyMEU1RDBBOTNGNTI1AA==\",\"timestamp\":\"1768134776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:01+05:30"} [2026-01-11 18:03:02] [DEBUG] Ignoring event: delivered [2026-01-11 18:03:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:33:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzRjIzNzg1MzhFM0IzQjBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzRjIzNzg1MzhFM0IzQjBCAA==", "timestamp": "1768134812", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:03:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:03:34] [INFO] Sending instructions to 917202000200 [2026-01-11 18:03:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:03:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:03:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d273ea9b0d5448408a05949110d73d4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:03:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:03:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzRjIzNzg1MzhFM0IzQjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzRjIzNzg1MzhFM0IzQjBCAA==\",\"timestamp\":\"1768134812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:36+05:30"} [2026-01-11 18:03:38] [DEBUG] Ignoring event: delivered [2026-01-11 18:03:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:03:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzRjIzNzg1MzhFM0IzQjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzRjIzNzg1MzhFM0IzQjBCAA==\",\"timestamp\":\"1768134812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:36+05:30"} [2026-01-11 18:03:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzRjIzNzg1MzhFM0IzQjBCAA== [2026-01-11 18:03:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:33:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBN0JFNzNDQTM0M0RGQjRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBN0JFNzNDQTM0M0RGQjRFAA==", "timestamp": "1768134817", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:03:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:03:39] [INFO] Sending instructions to 917202000200 [2026-01-11 18:03:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:03:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:03:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c1a6ce13c144a2a91e1d45bd1eec59d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:03:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBN0JFNzNDQTM0M0RGQjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBN0JFNzNDQTM0M0RGQjRFAA==\",\"timestamp\":\"1768134817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:40+05:30"} [2026-01-11 18:03:41] [DEBUG] Ignoring event: delivered [2026-01-11 18:03:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBN0JFNzNDQTM0M0RGQjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBN0JFNzNDQTM0M0RGQjRFAA==\",\"timestamp\":\"1768134817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:40+05:30"} [2026-01-11 18:03:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBN0JFNzNDQTM0M0RGQjRFAA== [2026-01-11 18:03:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:33:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNUE0NzA4QTA3REMyNzgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNUE0NzA4QTA3REMyNzgxAA==", "timestamp": "1768134823", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:03:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:03:45] [INFO] Sending instructions to 917202000200 [2026-01-11 18:03:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:03:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:03:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae90eda01dcf4735a7385853e2c1c7b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:03:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:03:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNUE0NzA4QTA3REMyNzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNUE0NzA4QTA3REMyNzgxAA==\",\"timestamp\":\"1768134823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:46+05:30"} [2026-01-11 18:03:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNUE0NzA4QTA3REMyNzgxAA== [2026-01-11 18:03:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:03:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNUE0NzA4QTA3REMyNzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcwNUE0NzA4QTA3REMyNzgxAA==\",\"timestamp\":\"1768134823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:46+05:30"} [2026-01-11 18:03:47] [DEBUG] Ignoring event: delivered [2026-01-11 18:03:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:33:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMTYwNjAxRTRCN0REREVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMTYwNjAxRTRCN0REREVFAA==", "timestamp": "1768134829", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:03:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:03:51] [INFO] Sending instructions to 917202000200 [2026-01-11 18:03:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:03:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:03:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95f5a396365e486bbae7890a5d683c50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:03:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:03:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMTYwNjAxRTRCN0REREVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMTYwNjAxRTRCN0REREVFAA==\",\"timestamp\":\"1768134829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:53+05:30"} [2026-01-11 18:03:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMTYwNjAxRTRCN0REREVFAA== [2026-01-11 18:03:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:03:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMTYwNjAxRTRCN0REREVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGMTYwNjAxRTRCN0REREVFAA==\",\"timestamp\":\"1768134829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:03:53+05:30"} [2026-01-11 18:03:53] [DEBUG] Ignoring event: delivered [2026-01-11 18:04:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:34:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5QjIzQTBDMzhDNDQwMURGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5QjIzQTBDMzhDNDQwMURGAA==", "timestamp": "1768134865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:04:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:04:27] [INFO] Sending instructions to 917202000200 [2026-01-11 18:04:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:04:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:04:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c9d34ce07984f718b2d9c282a3ee1a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:04:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5QjIzQTBDMzhDNDQwMURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5QjIzQTBDMzhDNDQwMURGAA==\",\"timestamp\":\"1768134865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:04:27+05:30"} [2026-01-11 18:04:28] [DEBUG] Ignoring event: delivered [2026-01-11 18:04:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5QjIzQTBDMzhDNDQwMURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5QjIzQTBDMzhDNDQwMURGAA==\",\"timestamp\":\"1768134865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:04:27+05:30"} [2026-01-11 18:04:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5QjIzQTBDMzhDNDQwMURGAA== [2026-01-11 18:04:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:34:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDOTJGNjVGMEIwMzVERjcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDOTJGNjVGMEIwMzVERjcyAA==", "timestamp": "1768134871", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:04:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:04:32] [INFO] Sending instructions to 917202000200 [2026-01-11 18:04:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:04:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:04:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "366a7fa735e64bcf8a3d9721d8285a28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:04:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:04:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDOTJGNjVGMEIwMzVERjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDOTJGNjVGMEIwMzVERjcyAA==\",\"timestamp\":\"1768134871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:04:33+05:30"} [2026-01-11 18:04:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDOTJGNjVGMEIwMzVERjcyAA== [2026-01-11 18:04:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:04:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDOTJGNjVGMEIwMzVERjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDOTJGNjVGMEIwMzVERjcyAA==\",\"timestamp\":\"1768134871\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:04:33+05:30"} [2026-01-11 18:04:33] [DEBUG] Ignoring event: delivered [2026-01-11 18:04:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:34:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MDAyMkE0N0Y3NERGOTA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MDAyMkE0N0Y3NERGOTA4AA==", "timestamp": "1768134876", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:04:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:04:38] [INFO] Sending instructions to 917202000200 [2026-01-11 18:04:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:04:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:04:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08f7cd8dd8c144e3b21d697ed67cf6a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:04:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:34:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5ODZDNEJBQThFNEM0REQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5ODZDNEJBQThFNEM0REQ0AA==", "timestamp": "1768134881", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:04:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:04:43] [INFO] Sending instructions to 917202000200 [2026-01-11 18:04:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:04:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:04:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b359ba6fc29419d884e5534a6db6272", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:04:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:04:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MDAyMkE0N0Y3NERGOTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MDAyMkE0N0Y3NERGOTA4AA==\",\"timestamp\":\"1768134876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:04:42+05:30"} [2026-01-11 18:04:44] [DEBUG] Ignoring event: delivered [2026-01-11 18:04:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:04:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MDAyMkE0N0Y3NERGOTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MDAyMkE0N0Y3NERGOTA4AA==\",\"timestamp\":\"1768134876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:04:42+05:30"} [2026-01-11 18:04:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MDAyMkE0N0Y3NERGOTA4AA== [2026-01-11 18:04:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:04:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5ODZDNEJBQThFNEM0REQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5ODZDNEJBQThFNEM0REQ0AA==\",\"timestamp\":\"1768134881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:04:44+05:30"} [2026-01-11 18:04:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5ODZDNEJBQThFNEM0REQ0AA== [2026-01-11 18:04:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:04:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5ODZDNEJBQThFNEM0REQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5ODZDNEJBQThFNEM0REQ0AA==\",\"timestamp\":\"1768134881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:04:44+05:30"} [2026-01-11 18:04:45] [DEBUG] Ignoring event: delivered [2026-01-11 18:05:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:35:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNUIyRjE3MzEwMjIwRUJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNUIyRjE3MzEwMjIwRUJDAA==", "timestamp": "1768134918", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:05:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:05:20] [INFO] Sending instructions to 917202000200 [2026-01-11 18:05:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:05:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:05:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0cff0eed61e463995a9df6f9713d62f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:05:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNUIyRjE3MzEwMjIwRUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNUIyRjE3MzEwMjIwRUJDAA==\",\"timestamp\":\"1768134918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:05:22+05:30"} [2026-01-11 18:05:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNUIyRjE3MzEwMjIwRUJDAA== [2026-01-11 18:05:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNUIyRjE3MzEwMjIwRUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNUIyRjE3MzEwMjIwRUJDAA==\",\"timestamp\":\"1768134918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:05:22+05:30"} [2026-01-11 18:05:23] [DEBUG] Ignoring event: delivered [2026-01-11 18:05:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:35:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwQjdDNzMyQThEQjcyMzMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwQjdDNzMyQThEQjcyMzMzAA==", "timestamp": "1768134923", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:05:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:05:25] [INFO] Sending instructions to 917202000200 [2026-01-11 18:05:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:05:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:05:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba8d853ebdf04ef7b82e81c2c9af8d03", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:05:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwQjdDNzMyQThEQjcyMzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwQjdDNzMyQThEQjcyMzMzAA==\",\"timestamp\":\"1768134923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:05:26+05:30"} [2026-01-11 18:05:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwQjdDNzMyQThEQjcyMzMzAA== [2026-01-11 18:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:05:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwQjdDNzMyQThEQjcyMzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwQjdDNzMyQThEQjcyMzMzAA==\",\"timestamp\":\"1768134923\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:05:26+05:30"} [2026-01-11 18:05:26] [DEBUG] Ignoring event: delivered [2026-01-11 18:05:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:35:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkzQkVDODBENEQ1MzZEMjc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkzQkVDODBENEQ1MzZEMjc2AA==", "timestamp": "1768134930", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:05:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:05:32] [INFO] Sending instructions to 917202000200 [2026-01-11 18:05:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:05:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:05:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6392ccfb1d45441d99313f95fbce7fce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:05:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:05:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkzQkVDODBENEQ1MzZEMjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkzQkVDODBENEQ1MzZEMjc2AA==\",\"timestamp\":\"1768134930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:05:36+05:30"} [2026-01-11 18:05:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkzQkVDODBENEQ1MzZEMjc2AA== [2026-01-11 18:05:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:05:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkzQkVDODBENEQ1MzZEMjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkzQkVDODBENEQ1MzZEMjc2AA==\",\"timestamp\":\"1768134930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:05:36+05:30"} [2026-01-11 18:05:37] [DEBUG] Ignoring event: delivered [2026-01-11 18:06:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:36:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBNjlFMzdFQUQwMjdGNDQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBNjlFMzdFQUQwMjdGNDQ0AA==", "timestamp": "1768134966", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:06:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:06:08] [INFO] Sending instructions to 917202000200 [2026-01-11 18:06:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:06:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:06:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f53a460c6b754dc3a08060c81519a06f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:06:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBNjlFMzdFQUQwMjdGNDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBNjlFMzdFQUQwMjdGNDQ0AA==\",\"timestamp\":\"1768134966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:09+05:30"} [2026-01-11 18:06:11] [DEBUG] Ignoring event: delivered [2026-01-11 18:06:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBNjlFMzdFQUQwMjdGNDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBNjlFMzdFQUQwMjdGNDQ0AA==\",\"timestamp\":\"1768134966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:09+05:30"} [2026-01-11 18:06:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBNjlFMzdFQUQwMjdGNDQ0AA== [2026-01-11 18:06:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:36:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NTk3NDNDOEVBRjgwODJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NTk3NDNDOEVBRjgwODJDAA==", "timestamp": "1768134972", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:06:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:06:14] [INFO] Sending instructions to 917202000200 [2026-01-11 18:06:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:06:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:06:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0918d6fb48a42a2b65953c48f951924", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:06:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NTk3NDNDOEVBRjgwODJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NTk3NDNDOEVBRjgwODJDAA==\",\"timestamp\":\"1768134972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:14+05:30"} [2026-01-11 18:06:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NTk3NDNDOEVBRjgwODJDAA== [2026-01-11 18:06:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NTk3NDNDOEVBRjgwODJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0NTk3NDNDOEVBRjgwODJDAA==\",\"timestamp\":\"1768134972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:14+05:30"} [2026-01-11 18:06:14] [DEBUG] Ignoring event: delivered [2026-01-11 18:06:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:36:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NzU5MTVFMTNFRjE5RkZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NzU5MTVFMTNFRjE5RkZEAA==", "timestamp": "1768134977", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:06:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:06:19] [INFO] Sending instructions to 917202000200 [2026-01-11 18:06:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:06:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:06:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3a6ee9688424027acbea7b99beca694", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NzU5MTVFMTNFRjE5RkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NzU5MTVFMTNFRjE5RkZEAA==\",\"timestamp\":\"1768134977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:21+05:30"} [2026-01-11 18:06:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NzU5MTVFMTNFRjE5RkZEAA== [2026-01-11 18:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NzU5MTVFMTNFRjE5RkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NzU5MTVFMTNFRjE5RkZEAA==\",\"timestamp\":\"1768134977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:21+05:30"} [2026-01-11 18:06:21] [DEBUG] Ignoring event: delivered [2026-01-11 18:06:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:36:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MDM0MjUxNkI2MDgxQTYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MDM0MjUxNkI2MDgxQTYzAA==", "timestamp": "1768134982", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:06:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:06:24] [INFO] Sending instructions to 917202000200 [2026-01-11 18:06:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:06:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:06:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "584f90f07cd347aca53cf5d1effbd817", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:06:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MDM0MjUxNkI2MDgxQTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MDM0MjUxNkI2MDgxQTYzAA==\",\"timestamp\":\"1768134982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:24+05:30"} [2026-01-11 18:06:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MDM0MjUxNkI2MDgxQTYzAA== [2026-01-11 18:06:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MDM0MjUxNkI2MDgxQTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MDM0MjUxNkI2MDgxQTYzAA==\",\"timestamp\":\"1768134982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:24+05:30"} [2026-01-11 18:06:25] [DEBUG] Ignoring event: delivered [2026-01-11 18:06:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:36:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI5QjFGQ0NDQzgwOTFDRTMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI5QjFGQ0NDQzgwOTFDRTMzAA==", "timestamp": "1768134988", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:06:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:06:30] [INFO] Sending instructions to 917202000200 [2026-01-11 18:06:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:06:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:06:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6fb4581039849e8a059bd980ee28e68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI5QjFGQ0NDQzgwOTFDRTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI5QjFGQ0NDQzgwOTFDRTMzAA==\",\"timestamp\":\"1768134988\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:31+05:30"} [2026-01-11 18:06:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI5QjFGQ0NDQzgwOTFDRTMzAA== [2026-01-11 18:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI5QjFGQ0NDQzgwOTFDRTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI5QjFGQ0NDQzgwOTFDRTMzAA==\",\"timestamp\":\"1768134988\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:31+05:30"} [2026-01-11 18:06:32] [DEBUG] Ignoring event: delivered [2026-01-11 18:06:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:36:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyM0Q1OEM5OEE2ODkwOUQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyM0Q1OEM5OEE2ODkwOUQ4AA==", "timestamp": "1768134994", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:06:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:06:36] [INFO] Sending instructions to 917202000200 [2026-01-11 18:06:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:06:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:06:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "637ffada0ea24b41ac912e3eb6832ab1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:06:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyM0Q1OEM5OEE2ODkwOUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyM0Q1OEM5OEE2ODkwOUQ4AA==\",\"timestamp\":\"1768134994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:38+05:30"} [2026-01-11 18:06:38] [DEBUG] Ignoring event: delivered [2026-01-11 18:06:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyM0Q1OEM5OEE2ODkwOUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyM0Q1OEM5OEE2ODkwOUQ4AA==\",\"timestamp\":\"1768134994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:38+05:30"} [2026-01-11 18:06:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyM0Q1OEM5OEE2ODkwOUQ4AA== [2026-01-11 18:06:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:36:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRUVDRDNDNTUxMkRFOTE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRUVDRDNDNTUxMkRFOTE0AA==", "timestamp": "1768135000", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:06:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:06:42] [INFO] Sending instructions to 917202000200 [2026-01-11 18:06:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:06:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:06:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cd9044f88814784914265012aa60a60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:06:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRUVDRDNDNTUxMkRFOTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRUVDRDNDNTUxMkRFOTE0AA==\",\"timestamp\":\"1768135000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:43+05:30"} [2026-01-11 18:06:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRUVDRDNDNTUxMkRFOTE0AA== [2026-01-11 18:06:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRUVDRDNDNTUxMkRFOTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRUVDRDNDNTUxMkRFOTE0AA==\",\"timestamp\":\"1768135000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:43+05:30"} [2026-01-11 18:06:45] [DEBUG] Ignoring event: delivered [2026-01-11 18:06:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:36:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2RkZCRDE2Mzg5QzAxRUM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2RkZCRDE2Mzg5QzAxRUM5AA==", "timestamp": "1768135005", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:06:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:06:47] [INFO] Sending instructions to 917202000200 [2026-01-11 18:06:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:06:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:06:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "952169315399480e971ec78ae5ff2d73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:06:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2RkZCRDE2Mzg5QzAxRUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2RkZCRDE2Mzg5QzAxRUM5AA==\",\"timestamp\":\"1768135005\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:48+05:30"} [2026-01-11 18:06:49] [DEBUG] Ignoring event: delivered [2026-01-11 18:06:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:06:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2RkZCRDE2Mzg5QzAxRUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2RkZCRDE2Mzg5QzAxRUM5AA==\",\"timestamp\":\"1768135005\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:06:48+05:30"} [2026-01-11 18:06:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2RkZCRDE2Mzg5QzAxRUM5AA== [2026-01-11 18:07:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:37:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCRTc2MzQzNTVCQkJFODJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCRTc2MzQzNTVCQkJFODJBAA==", "timestamp": "1768135041", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:07:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:07:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:07:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:07:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:07:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56c366d2b57a4c7bac7cd475b123fa3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:07:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:07:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCRTc2MzQzNTVCQkJFODJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCRTc2MzQzNTVCQkJFODJBAA==\",\"timestamp\":\"1768135041\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:07:26+05:30"} [2026-01-11 18:07:26] [DEBUG] Ignoring event: delivered [2026-01-11 18:07:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:07:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCRTc2MzQzNTVCQkJFODJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCRTc2MzQzNTVCQkJFODJBAA==\",\"timestamp\":\"1768135041\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:07:26+05:30"} [2026-01-11 18:07:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VCRTc2MzQzNTVCQkJFODJBAA== [2026-01-11 18:07:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:37:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QTVERTYxRkI5NDU0Mzg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QTVERTYxRkI5NDU0Mzg3AA==", "timestamp": "1768135047", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:07:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:07:29] [INFO] Sending instructions to 917202000200 [2026-01-11 18:07:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:07:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:07:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c21a7e78d9c2402e9355d96ac818e1b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:07:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:07:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QTVERTYxRkI5NDU0Mzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QTVERTYxRkI5NDU0Mzg3AA==\",\"timestamp\":\"1768135047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:07:29+05:30"} [2026-01-11 18:07:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QTVERTYxRkI5NDU0Mzg3AA== [2026-01-11 18:07:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:07:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QTVERTYxRkI5NDU0Mzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QTVERTYxRkI5NDU0Mzg3AA==\",\"timestamp\":\"1768135047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:07:29+05:30"} [2026-01-11 18:07:30] [DEBUG] Ignoring event: delivered [2026-01-11 18:08:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:38:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NDMwRkE4MkJENDM2MTk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NDMwRkE4MkJENDM2MTk5AA==", "timestamp": "1768135083", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:08:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:08:07] [INFO] Sending instructions to 917202000200 [2026-01-11 18:08:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:08:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:08:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3db3f5510d344f77862d4351e7323461", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NDMwRkE4MkJENDM2MTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NDMwRkE4MkJENDM2MTk5AA==\",\"timestamp\":\"1768135083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:07+05:30"} [2026-01-11 18:08:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NDMwRkE4MkJENDM2MTk5AA== [2026-01-11 18:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NDMwRkE4MkJENDM2MTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4NDMwRkE4MkJENDM2MTk5AA==\",\"timestamp\":\"1768135083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:07+05:30"} [2026-01-11 18:08:08] [DEBUG] Ignoring event: delivered [2026-01-11 18:08:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:38:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzNDY1NzFEMzUyMzAxMTcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzNDY1NzFEMzUyMzAxMTcxAA==", "timestamp": "1768135091", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:08:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:08:12] [INFO] Sending instructions to 917202000200 [2026-01-11 18:08:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:08:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:08:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce60effbe5f7449797e2056fa902ded5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:08:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzNDY1NzFEMzUyMzAxMTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzNDY1NzFEMzUyMzAxMTcxAA==\",\"timestamp\":\"1768135091\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:13+05:30"} [2026-01-11 18:08:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzNDY1NzFEMzUyMzAxMTcxAA== [2026-01-11 18:08:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzNDY1NzFEMzUyMzAxMTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzNDY1NzFEMzUyMzAxMTcxAA==\",\"timestamp\":\"1768135091\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:13+05:30"} [2026-01-11 18:08:14] [DEBUG] Ignoring event: delivered [2026-01-11 18:08:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:38:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGRURGNkQ5NTc0REJGQTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGRURGNkQ5NTc0REJGQTU1AA==", "timestamp": "1768135096", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:08:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:08:18] [INFO] Sending instructions to 917202000200 [2026-01-11 18:08:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:08:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:08:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a3e03d4702d4875bdbab86fef1142ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:08:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGRURGNkQ5NTc0REJGQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGRURGNkQ5NTc0REJGQTU1AA==\",\"timestamp\":\"1768135096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:19+05:30"} [2026-01-11 18:08:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGRURGNkQ5NTc0REJGQTU1AA== [2026-01-11 18:08:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGRURGNkQ5NTc0REJGQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGRURGNkQ5NTc0REJGQTU1AA==\",\"timestamp\":\"1768135096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:19+05:30"} [2026-01-11 18:08:20] [DEBUG] Ignoring event: delivered [2026-01-11 18:08:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:38:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U2NTI0NzAxNDJGRDIyNDYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U2NTI0NzAxNDJGRDIyNDYwAA==", "timestamp": "1768135102", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:08:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:08:24] [INFO] Sending instructions to 917202000200 [2026-01-11 18:08:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:08:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:08:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0e35e9a3c32422381f4ff7b12dacd23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:08:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U2NTI0NzAxNDJGRDIyNDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U2NTI0NzAxNDJGRDIyNDYwAA==\",\"timestamp\":\"1768135102\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:24+05:30"} [2026-01-11 18:08:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U2NTI0NzAxNDJGRDIyNDYwAA== [2026-01-11 18:08:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U2NTI0NzAxNDJGRDIyNDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U2NTI0NzAxNDJGRDIyNDYwAA==\",\"timestamp\":\"1768135102\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:24+05:30"} [2026-01-11 18:08:24] [DEBUG] Ignoring event: delivered [2026-01-11 18:08:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:38:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3M0UwQkQzODgxMzMxOTk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3M0UwQkQzODgxMzMxOTk3AA==", "timestamp": "1768135107", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:08:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:08:29] [INFO] Sending instructions to 917202000200 [2026-01-11 18:08:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:08:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:08:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f91ee872da354935a05a5d25e02a16a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:08:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3M0UwQkQzODgxMzMxOTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3M0UwQkQzODgxMzMxOTk3AA==\",\"timestamp\":\"1768135107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:29+05:30"} [2026-01-11 18:08:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3M0UwQkQzODgxMzMxOTk3AA== [2026-01-11 18:08:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3M0UwQkQzODgxMzMxOTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU3M0UwQkQzODgxMzMxOTk3AA==\",\"timestamp\":\"1768135107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:29+05:30"} [2026-01-11 18:08:31] [DEBUG] Ignoring event: delivered [2026-01-11 18:08:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:38:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGNjc1MDdGM0E5QkE0NUUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGNjc1MDdGM0E5QkE0NUUyAA==", "timestamp": "1768135113", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:08:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:08:35] [INFO] Sending instructions to 917202000200 [2026-01-11 18:08:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:08:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:08:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec483426693f4980a464a26b496461da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:08:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGNjc1MDdGM0E5QkE0NUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGNjc1MDdGM0E5QkE0NUUyAA==\",\"timestamp\":\"1768135113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:35+05:30"} [2026-01-11 18:08:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGNjc1MDdGM0E5QkE0NUUyAA== [2026-01-11 18:08:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGNjc1MDdGM0E5QkE0NUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBGNjc1MDdGM0E5QkE0NUUyAA==\",\"timestamp\":\"1768135113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:08:35+05:30"} [2026-01-11 18:08:36] [DEBUG] Ignoring event: delivered [2026-01-11 18:09:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:39:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1RDZBMkJFMTlFNjU1NUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1RDZBMkJFMTlFNjU1NUMxAA==", "timestamp": "1768135149", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:09:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:09:11] [INFO] Sending instructions to 917202000200 [2026-01-11 18:09:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:09:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:09:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5616a78f4b9c4b8aafed273b2dbb5283", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:09:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1RDZBMkJFMTlFNjU1NUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1RDZBMkJFMTlFNjU1NUMxAA==\",\"timestamp\":\"1768135149\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:09:11+05:30"} [2026-01-11 18:09:12] [DEBUG] Ignoring event: delivered [2026-01-11 18:09:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1RDZBMkJFMTlFNjU1NUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1RDZBMkJFMTlFNjU1NUMxAA==\",\"timestamp\":\"1768135149\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:09:11+05:30"} [2026-01-11 18:09:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA1RDZBMkJFMTlFNjU1NUMxAA== [2026-01-11 18:09:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:39:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyOTRDOTlBNTRDQTg4MjI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyOTRDOTlBNTRDQTg4MjI2AA==", "timestamp": "1768135156", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:09:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:09:20] [INFO] Sending instructions to 917202000200 [2026-01-11 18:09:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:09:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:09:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "318f5ec639f54c87944dce5a0757bde0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:09:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:09:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyOTRDOTlBNTRDQTg4MjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyOTRDOTlBNTRDQTg4MjI2AA==\",\"timestamp\":\"1768135156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:09:20+05:30"} [2026-01-11 18:09:21] [DEBUG] Ignoring event: delivered [2026-01-11 18:09:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:09:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyOTRDOTlBNTRDQTg4MjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyOTRDOTlBNTRDQTg4MjI2AA==\",\"timestamp\":\"1768135156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:09:20+05:30"} [2026-01-11 18:09:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQyOTRDOTlBNTRDQTg4MjI2AA== [2026-01-11 18:09:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:39:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NUUwOTczOTFBMjdGRUY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NUUwOTczOTFBMjdGRUY2AA==", "timestamp": "1768135163", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:09:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:09:26] [INFO] Sending instructions to 917202000200 [2026-01-11 18:09:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:09:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:09:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "904583c83a234ed7aea8003dadcc0ad3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:09:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NUUwOTczOTFBMjdGRUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NUUwOTczOTFBMjdGRUY2AA==\",\"timestamp\":\"1768135163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:09:26+05:30"} [2026-01-11 18:09:26] [DEBUG] Ignoring event: delivered [2026-01-11 18:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:09:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NUUwOTczOTFBMjdGRUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NUUwOTczOTFBMjdGRUY2AA==\",\"timestamp\":\"1768135163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:09:26+05:30"} [2026-01-11 18:09:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NUUwOTczOTFBMjdGRUY2AA== [2026-01-11 18:10:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:40:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2Qjc3Q0U5OEI1OUY0OENBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2Qjc3Q0U5OEI1OUY0OENBAA==", "timestamp": "1768135201", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:10:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:10:03] [INFO] Sending instructions to 917202000200 [2026-01-11 18:10:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:10:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:10:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71cfbb32f17343b9afe224fbb77e7ab9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:10:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2Qjc3Q0U5OEI1OUY0OENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2Qjc3Q0U5OEI1OUY0OENBAA==\",\"timestamp\":\"1768135201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:03+05:30"} [2026-01-11 18:10:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2Qjc3Q0U5OEI1OUY0OENBAA== [2026-01-11 18:10:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2Qjc3Q0U5OEI1OUY0OENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ2Qjc3Q0U5OEI1OUY0OENBAA==\",\"timestamp\":\"1768135201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:03+05:30"} [2026-01-11 18:10:05] [DEBUG] Ignoring event: delivered [2026-01-11 18:10:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:40:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxNDg3QUQ4NzJENDY5RTQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxNDg3QUQ4NzJENDY5RTQ0AA==", "timestamp": "1768135206", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:10:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:10:08] [INFO] Sending instructions to 917202000200 [2026-01-11 18:10:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:10:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:10:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87e166f2b9eb4322b9e965078b3ffa75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:10:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxNDg3QUQ4NzJENDY5RTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxNDg3QUQ4NzJENDY5RTQ0AA==\",\"timestamp\":\"1768135206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:08+05:30"} [2026-01-11 18:10:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxNDg3QUQ4NzJENDY5RTQ0AA== [2026-01-11 18:10:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxNDg3QUQ4NzJENDY5RTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxNDg3QUQ4NzJENDY5RTQ0AA==\",\"timestamp\":\"1768135206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:08+05:30"} [2026-01-11 18:10:09] [DEBUG] Ignoring event: delivered [2026-01-11 18:10:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:40:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1QUY4OTBDREVFMEMxMEJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1QUY4OTBDREVFMEMxMEJDAA==", "timestamp": "1768135212", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:10:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:10:13] [INFO] Sending instructions to 917202000200 [2026-01-11 18:10:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:10:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:10:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "38ddd1645c28451f8a0673a1c5c67fd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:10:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1QUY4OTBDREVFMEMxMEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1QUY4OTBDREVFMEMxMEJDAA==\",\"timestamp\":\"1768135212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:14+05:30"} [2026-01-11 18:10:15] [DEBUG] Ignoring event: delivered [2026-01-11 18:10:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1QUY4OTBDREVFMEMxMEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1QUY4OTBDREVFMEMxMEJDAA==\",\"timestamp\":\"1768135212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:14+05:30"} [2026-01-11 18:10:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1QUY4OTBDREVFMEMxMEJDAA== [2026-01-11 18:10:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:40:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1Qjk1NTA3QjcyRDFEQThEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1Qjk1NTA3QjcyRDFEQThEAA==", "timestamp": "1768135217", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:10:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:10:19] [INFO] Sending instructions to 917202000200 [2026-01-11 18:10:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:10:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:10:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f31b89e97a74ddcb810c0cd01cfe745", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:10:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1Qjk1NTA3QjcyRDFEQThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1Qjk1NTA3QjcyRDFEQThEAA==\",\"timestamp\":\"1768135217\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:19+05:30"} [2026-01-11 18:10:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1Qjk1NTA3QjcyRDFEQThEAA== [2026-01-11 18:10:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1Qjk1NTA3QjcyRDFEQThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1Qjk1NTA3QjcyRDFEQThEAA==\",\"timestamp\":\"1768135217\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:19+05:30"} [2026-01-11 18:10:20] [DEBUG] Ignoring event: delivered [2026-01-11 18:10:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:40:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4NzNEMEMxMUVEMDFBMDkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4NzNEMEMxMUVEMDFBMDkxAA==", "timestamp": "1768135254", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:10:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:10:56] [INFO] Sending instructions to 917202000200 [2026-01-11 18:10:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:10:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:10:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42d0a9f3f27341e8926914b13c87632c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4NzNEMEMxMUVEMDFBMDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4NzNEMEMxMUVEMDFBMDkxAA==\",\"timestamp\":\"1768135254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:56+05:30"} [2026-01-11 18:10:57] [DEBUG] Ignoring event: delivered [2026-01-11 18:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4NzNEMEMxMUVEMDFBMDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4NzNEMEMxMUVEMDFBMDkxAA==\",\"timestamp\":\"1768135254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:10:56+05:30"} [2026-01-11 18:10:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4NzNEMEMxMUVEMDFBMDkxAA== [2026-01-11 18:11:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:41:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFBNEZEMEU1NEREOTJFM0ZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFBNEZEMEU1NEREOTJFM0ZBAA==", "timestamp": "1768135259", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:11:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:11:01] [INFO] Sending instructions to 917202000200 [2026-01-11 18:11:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:11:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:11:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec5101c9af1341a79f8098a11c5b112c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:11:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFBNEZEMEU1NEREOTJFM0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFBNEZEMEU1NEREOTJFM0ZBAA==\",\"timestamp\":\"1768135259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:01+05:30"} [2026-01-11 18:11:02] [DEBUG] Ignoring event: delivered [2026-01-11 18:11:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFBNEZEMEU1NEREOTJFM0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFBNEZEMEU1NEREOTJFM0ZBAA==\",\"timestamp\":\"1768135259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:01+05:30"} [2026-01-11 18:11:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFBNEZEMEU1NEREOTJFM0ZBAA== [2026-01-11 18:11:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:41:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4NTQ0NTUxOENBQTRDQzQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4NTQ0NTUxOENBQTRDQzQxAA==", "timestamp": "1768135265", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:11:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:11:07] [INFO] Sending instructions to 917202000200 [2026-01-11 18:11:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:11:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:11:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4e74149b26649d08fa31637f5e7c823", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:11:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4NTQ0NTUxOENBQTRDQzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4NTQ0NTUxOENBQTRDQzQxAA==\",\"timestamp\":\"1768135265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:09+05:30"} [2026-01-11 18:11:10] [DEBUG] Ignoring event: delivered [2026-01-11 18:11:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4NTQ0NTUxOENBQTRDQzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4NTQ0NTUxOENBQTRDQzQxAA==\",\"timestamp\":\"1768135265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:09+05:30"} [2026-01-11 18:11:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4NTQ0NTUxOENBQTRDQzQxAA== [2026-01-11 18:11:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:41:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRjJBNTBEN0Q1ODE3QzI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRjJBNTBEN0Q1ODE3QzI0AA==", "timestamp": "1768135270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:11:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:11:12] [INFO] Sending instructions to 917202000200 [2026-01-11 18:11:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:11:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:11:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf68b9e5b57e441dabce8f750bed341a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:11:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRjJBNTBEN0Q1ODE3QzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRjJBNTBEN0Q1ODE3QzI0AA==\",\"timestamp\":\"1768135270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:12+05:30"} [2026-01-11 18:11:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:11:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRjJBNTBEN0Q1ODE3QzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRjJBNTBEN0Q1ODE3QzI0AA==\",\"timestamp\":\"1768135270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:12+05:30"} [2026-01-11 18:11:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRjJBNTBEN0Q1ODE3QzI0AA== [2026-01-11 18:11:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:41:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxNkY3RTgzNUUzQkU2NDhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxNkY3RTgzNUUzQkU2NDhEAA==", "timestamp": "1768135275", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:11:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:11:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:11:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:11:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:11:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe88facb2aa24f5c9fd3d17437017e48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:11:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxNkY3RTgzNUUzQkU2NDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxNkY3RTgzNUUzQkU2NDhEAA==\",\"timestamp\":\"1768135275\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:19+05:30"} [2026-01-11 18:11:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxNkY3RTgzNUUzQkU2NDhEAA== [2026-01-11 18:11:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxNkY3RTgzNUUzQkU2NDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcxNkY3RTgzNUUzQkU2NDhEAA==\",\"timestamp\":\"1768135275\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:19+05:30"} [2026-01-11 18:11:19] [DEBUG] Ignoring event: delivered [2026-01-11 18:11:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:41:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2QzkxMEYyMDZFNTQzQUU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2QzkxMEYyMDZFNTQzQUU0AA==", "timestamp": "1768135281", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:11:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:11:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:11:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:11:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:11:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d28ad886c04f460fa50db4dff3f710d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:11:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2QzkxMEYyMDZFNTQzQUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2QzkxMEYyMDZFNTQzQUU0AA==\",\"timestamp\":\"1768135281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:25+05:30"} [2026-01-11 18:11:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2QzkxMEYyMDZFNTQzQUU0AA== [2026-01-11 18:11:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2QzkxMEYyMDZFNTQzQUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2QzkxMEYyMDZFNTQzQUU0AA==\",\"timestamp\":\"1768135281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:11:25+05:30"} [2026-01-11 18:11:26] [DEBUG] Ignoring event: delivered [2026-01-11 18:11:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:41:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNTU1Nzg3NzYzOTBFMDczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNTU1Nzg3NzYzOTBFMDczAA==", "timestamp": "1768135317", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:11:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:11:59] [INFO] Sending instructions to 917202000200 [2026-01-11 18:11:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:11:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:11:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bec0f870ed241a29784bf5f37b0fd4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:12:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNTU1Nzg3NzYzOTBFMDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNTU1Nzg3NzYzOTBFMDczAA==\",\"timestamp\":\"1768135317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:02+05:30"} [2026-01-11 18:12:03] [DEBUG] Ignoring event: delivered [2026-01-11 18:12:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:11:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNTU1Nzg3NzYzOTBFMDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNTU1Nzg3NzYzOTBFMDczAA==\",\"timestamp\":\"1768135317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:02+05:30"} [2026-01-11 18:12:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNTU1Nzg3NzYzOTBFMDczAA== [2026-01-11 18:12:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:42:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBQTNGODU3QjBBMjI2QkYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBQTNGODU3QjBBMjI2QkYxAA==", "timestamp": "1768135323", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:12:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:12:04] [INFO] Sending instructions to 917202000200 [2026-01-11 18:12:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:12:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:12:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "593b7d378aee4909a2848ee8467152d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:12:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBQTNGODU3QjBBMjI2QkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBQTNGODU3QjBBMjI2QkYxAA==\",\"timestamp\":\"1768135323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:05+05:30"} [2026-01-11 18:12:05] [DEBUG] Ignoring event: delivered [2026-01-11 18:12:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBQTNGODU3QjBBMjI2QkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBQTNGODU3QjBBMjI2QkYxAA==\",\"timestamp\":\"1768135323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:04+05:30"} [2026-01-11 18:12:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBQTNGODU3QjBBMjI2QkYxAA== [2026-01-11 18:12:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:42:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQzkzOEI4MDY5MzZGNDZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQzkzOEI4MDY5MzZGNDZBAA==", "timestamp": "1768135358", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:12:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:12:40] [INFO] Sending instructions to 917202000200 [2026-01-11 18:12:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:12:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:12:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "472144649d7943bb806a0dba55c7efc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:12:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQzkzOEI4MDY5MzZGNDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQzkzOEI4MDY5MzZGNDZBAA==\",\"timestamp\":\"1768135358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:40+05:30"} [2026-01-11 18:12:41] [DEBUG] Ignoring event: delivered [2026-01-11 18:12:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQzkzOEI4MDY5MzZGNDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQzkzOEI4MDY5MzZGNDZBAA==\",\"timestamp\":\"1768135358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:40+05:30"} [2026-01-11 18:12:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQzkzOEI4MDY5MzZGNDZBAA== [2026-01-11 18:12:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:42:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREQjU1MDVERTc5QUUwNTU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREQjU1MDVERTc5QUUwNTU3AA==", "timestamp": "1768135364", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:12:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:12:46] [INFO] Sending instructions to 917202000200 [2026-01-11 18:12:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:12:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:12:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "deed2f51e00e411dbda3a1075048b61b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:12:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREQjU1MDVERTc5QUUwNTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREQjU1MDVERTc5QUUwNTU3AA==\",\"timestamp\":\"1768135364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:46+05:30"} [2026-01-11 18:12:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREQjU1MDVERTc5QUUwNTU3AA== [2026-01-11 18:12:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREQjU1MDVERTc5QUUwNTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREQjU1MDVERTc5QUUwNTU3AA==\",\"timestamp\":\"1768135364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:46+05:30"} [2026-01-11 18:12:47] [DEBUG] Ignoring event: delivered [2026-01-11 18:12:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:42:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFQzBDMDU2RDhENzRFNDIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFQzBDMDU2RDhENzRFNDIyAA==", "timestamp": "1768135369", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:12:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:12:51] [INFO] Sending instructions to 917202000200 [2026-01-11 18:12:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:12:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:12:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "38a31291ac9d4db4aa1992244994662f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:12:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFQzBDMDU2RDhENzRFNDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFQzBDMDU2RDhENzRFNDIyAA==\",\"timestamp\":\"1768135369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:52+05:30"} [2026-01-11 18:12:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFQzBDMDU2RDhENzRFNDIyAA== [2026-01-11 18:12:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFQzBDMDU2RDhENzRFNDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFQzBDMDU2RDhENzRFNDIyAA==\",\"timestamp\":\"1768135369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:52+05:30"} [2026-01-11 18:12:52] [DEBUG] Ignoring event: delivered [2026-01-11 18:12:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:42:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0RUEyMTE4RjEwMENERjQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0RUEyMTE4RjEwMENERjQ3AA==", "timestamp": "1768135375", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:12:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:12:57] [INFO] Sending instructions to 917202000200 [2026-01-11 18:12:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:12:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:12:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5104d2ae664d4f938575c3e28093d698", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:13:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0RUEyMTE4RjEwMENERjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0RUEyMTE4RjEwMENERjQ3AA==\",\"timestamp\":\"1768135375\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:59+05:30"} [2026-01-11 18:13:00] [DEBUG] Ignoring event: delivered [2026-01-11 18:13:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:12:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0RUEyMTE4RjEwMENERjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0RUEyMTE4RjEwMENERjQ3AA==\",\"timestamp\":\"1768135375\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:12:59+05:30"} [2026-01-11 18:13:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM0RUEyMTE4RjEwMENERjQ3AA== [2026-01-11 18:13:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:43:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCMENCRTdFMEVCRUM4NjE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCMENCRTdFMEVCRUM4NjE2AA==", "timestamp": "1768135411", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:13:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:13:32] [INFO] Sending instructions to 917202000200 [2026-01-11 18:13:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:13:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:13:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bdc7ea572bc490cbdbb2363418a5e80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:13:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCMENCRTdFMEVCRUM4NjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCMENCRTdFMEVCRUM4NjE2AA==\",\"timestamp\":\"1768135411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:34+05:30"} [2026-01-11 18:13:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCMENCRTdFMEVCRUM4NjE2AA== [2026-01-11 18:13:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCMENCRTdFMEVCRUM4NjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCMENCRTdFMEVCRUM4NjE2AA==\",\"timestamp\":\"1768135411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:34+05:30"} [2026-01-11 18:13:35] [DEBUG] Ignoring event: delivered [2026-01-11 18:13:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:43:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRDc2RTQzQjNDQkFFMTVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRDc2RTQzQjNDQkFFMTVBAA==", "timestamp": "1768135416", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:13:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:13:37] [INFO] Sending instructions to 917202000200 [2026-01-11 18:13:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:13:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:13:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7462b41ae6fa4dab87b50d28a6efff5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:13:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRDc2RTQzQjNDQkFFMTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRDc2RTQzQjNDQkFFMTVBAA==\",\"timestamp\":\"1768135416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:38+05:30"} [2026-01-11 18:13:38] [DEBUG] Ignoring event: delivered [2026-01-11 18:13:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRDc2RTQzQjNDQkFFMTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRDc2RTQzQjNDQkFFMTVBAA==\",\"timestamp\":\"1768135416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:38+05:30"} [2026-01-11 18:13:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNGRDc2RTQzQjNDQkFFMTVBAA== [2026-01-11 18:13:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:43:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMUUwMkM1QTc3OEE2MEJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMUUwMkM1QTc3OEE2MEJEAA==", "timestamp": "1768135421", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:13:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:13:43] [INFO] Sending instructions to 917202000200 [2026-01-11 18:13:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:13:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:13:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9542b402f5b943c9a70488dd30792173", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMUUwMkM1QTc3OEE2MEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMUUwMkM1QTc3OEE2MEJEAA==\",\"timestamp\":\"1768135421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:44+05:30"} [2026-01-11 18:13:44] [DEBUG] Ignoring event: delivered [2026-01-11 18:13:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMUUwMkM1QTc3OEE2MEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMUUwMkM1QTc3OEE2MEJEAA==\",\"timestamp\":\"1768135421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:44+05:30"} [2026-01-11 18:13:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdEMUUwMkM1QTc3OEE2MEJEAA== [2026-01-11 18:13:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:43:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMDg1RUM0MDk2MDY3MENDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMDg1RUM0MDk2MDY3MENDAA==", "timestamp": "1768135427", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:13:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:13:48] [INFO] Sending instructions to 917202000200 [2026-01-11 18:13:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:13:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:13:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf6a87c5b7444cd0be92f67d5b055d3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:13:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMDg1RUM0MDk2MDY3MENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMDg1RUM0MDk2MDY3MENDAA==\",\"timestamp\":\"1768135427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:49+05:30"} [2026-01-11 18:13:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMDg1RUM0MDk2MDY3MENDAA== [2026-01-11 18:13:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMDg1RUM0MDk2MDY3MENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyMDg1RUM0MDk2MDY3MENDAA==\",\"timestamp\":\"1768135427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:49+05:30"} [2026-01-11 18:13:50] [DEBUG] Ignoring event: delivered [2026-01-11 18:13:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:43:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MzFDOTU0MTI0RDdCQjRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MzFDOTU0MTI0RDdCQjRGAA==", "timestamp": "1768135432", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:13:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:13:53] [INFO] Sending instructions to 917202000200 [2026-01-11 18:13:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:13:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:13:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a549f24d724f408a878ec7c7a906d337", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MzFDOTU0MTI0RDdCQjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MzFDOTU0MTI0RDdCQjRGAA==\",\"timestamp\":\"1768135432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:53+05:30"} [2026-01-11 18:13:54] [DEBUG] Ignoring event: delivered [2026-01-11 18:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MzFDOTU0MTI0RDdCQjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MzFDOTU0MTI0RDdCQjRGAA==\",\"timestamp\":\"1768135432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:13:53+05:30"} [2026-01-11 18:13:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3MzFDOTU0MTI0RDdCQjRGAA== [2026-01-11 18:13:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:43:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5RTg2NTUxRTkxMkQ1MjczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5RTg2NTUxRTkxMkQ1MjczAA==", "timestamp": "1768135437", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:13:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:13:58] [INFO] Sending instructions to 917202000200 [2026-01-11 18:13:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:13:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:13:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffc9cc67740348b49e793d1adeda58e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:14:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5RTg2NTUxRTkxMkQ1MjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5RTg2NTUxRTkxMkQ1MjczAA==\",\"timestamp\":\"1768135437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:14:00+05:30"} [2026-01-11 18:14:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5RTg2NTUxRTkxMkQ1MjczAA== [2026-01-11 18:14:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:13:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5RTg2NTUxRTkxMkQ1MjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE5RTg2NTUxRTkxMkQ1MjczAA==\",\"timestamp\":\"1768135437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:14:00+05:30"} [2026-01-11 18:14:01] [DEBUG] Ignoring event: delivered [2026-01-11 18:14:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:44:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMEE2NDE4RDk5MzUzQThGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMEE2NDE4RDk5MzUzQThGAA==", "timestamp": "1768135473", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:14:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:14:35] [INFO] Sending instructions to 917202000200 [2026-01-11 18:14:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:14:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:14:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4dca5c7a50c245b690eb2f9e27d82e55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:14:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:14:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMEE2NDE4RDk5MzUzQThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMEE2NDE4RDk5MzUzQThGAA==\",\"timestamp\":\"1768135473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:14:37+05:30"} [2026-01-11 18:14:38] [DEBUG] Ignoring event: delivered [2026-01-11 18:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:14:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMEE2NDE4RDk5MzUzQThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMEE2NDE4RDk5MzUzQThGAA==\",\"timestamp\":\"1768135473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:14:37+05:30"} [2026-01-11 18:14:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMEE2NDE4RDk5MzUzQThGAA== [2026-01-11 18:14:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:44:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMzEyNTE2NTZFMTZGMjA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMzEyNTE2NTZFMTZGMjA0AA==", "timestamp": "1768135478", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:14:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:14:40] [INFO] Sending instructions to 917202000200 [2026-01-11 18:14:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:14:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:14:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b02057a188184e97b3fd6d522e898b32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:14:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:14:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMzEyNTE2NTZFMTZGMjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMzEyNTE2NTZFMTZGMjA0AA==\",\"timestamp\":\"1768135478\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:14:40+05:30"} [2026-01-11 18:14:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMzEyNTE2NTZFMTZGMjA0AA== [2026-01-11 18:14:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:14:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMzEyNTE2NTZFMTZGMjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMzEyNTE2NTZFMTZGMjA0AA==\",\"timestamp\":\"1768135478\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:14:40+05:30"} [2026-01-11 18:14:41] [DEBUG] Ignoring event: delivered [2026-01-11 18:15:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:45:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNTMwQkQ3QTY4MDVCNTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNTMwQkQ3QTY4MDVCNTY3AA==", "timestamp": "1768135514", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:15:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:15:16] [INFO] Sending instructions to 917202000200 [2026-01-11 18:15:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:15:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:15:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f22e2cfa6044f119dc003efa2f03530", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:15:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNTMwQkQ3QTY4MDVCNTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNTMwQkQ3QTY4MDVCNTY3AA==\",\"timestamp\":\"1768135514\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:15:16+05:30"} [2026-01-11 18:15:17] [DEBUG] Ignoring event: delivered [2026-01-11 18:15:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNTMwQkQ3QTY4MDVCNTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNTMwQkQ3QTY4MDVCNTY3AA==\",\"timestamp\":\"1768135514\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:15:16+05:30"} [2026-01-11 18:15:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNTMwQkQ3QTY4MDVCNTY3AA== [2026-01-11 18:15:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:45:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCMzQ3OUUwRUMxQzE5QTA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCMzQ3OUUwRUMxQzE5QTA3AA==", "timestamp": "1768135520", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:15:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:15:21] [INFO] Sending instructions to 917202000200 [2026-01-11 18:15:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:15:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:15:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0d979c1710d4a02b4e3c3e15fef1b58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:15:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:15:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCMzQ3OUUwRUMxQzE5QTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCMzQ3OUUwRUMxQzE5QTA3AA==\",\"timestamp\":\"1768135520\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:15:22+05:30"} [2026-01-11 18:15:23] [DEBUG] Ignoring event: delivered [2026-01-11 18:15:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:15:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCMzQ3OUUwRUMxQzE5QTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCMzQ3OUUwRUMxQzE5QTA3AA==\",\"timestamp\":\"1768135520\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:15:22+05:30"} [2026-01-11 18:15:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCMzQ3OUUwRUMxQzE5QTA3AA== [2026-01-11 18:15:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:45:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRDI4MTNGQUM1NUI2MzdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRDI4MTNGQUM1NUI2MzdEAA==", "timestamp": "1768135525", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:15:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:15:27] [INFO] Sending instructions to 917202000200 [2026-01-11 18:15:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:15:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:15:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9dbc6f0a9cd946f4b18fdf84f24c31bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:15:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:15:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRDI4MTNGQUM1NUI2MzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRDI4MTNGQUM1NUI2MzdEAA==\",\"timestamp\":\"1768135525\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:15:29+05:30"} [2026-01-11 18:15:29] [DEBUG] Ignoring event: delivered [2026-01-11 18:15:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:15:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRDI4MTNGQUM1NUI2MzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRDI4MTNGQUM1NUI2MzdEAA==\",\"timestamp\":\"1768135525\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:15:29+05:30"} [2026-01-11 18:15:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBRDI4MTNGQUM1NUI2MzdEAA== [2026-01-11 18:15:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:45:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGNTUwRThBN0IwMkNCQjlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGNTUwRThBN0IwMkNCQjlBAA==", "timestamp": "1768135530", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:15:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:15:32] [INFO] Sending instructions to 917202000200 [2026-01-11 18:15:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:15:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:15:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48cda01f7a7c49d6a7fb26f7baced214", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:15:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:15:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGNTUwRThBN0IwMkNCQjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGNTUwRThBN0IwMkNCQjlBAA==\",\"timestamp\":\"1768135530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:15:33+05:30"} [2026-01-11 18:15:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGNTUwRThBN0IwMkNCQjlBAA== [2026-01-11 18:15:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:15:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGNTUwRThBN0IwMkNCQjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGNTUwRThBN0IwMkNCQjlBAA==\",\"timestamp\":\"1768135530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:15:33+05:30"} [2026-01-11 18:15:34] [DEBUG] Ignoring event: delivered [2026-01-11 18:16:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:46:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBMzE5OUU3ODJCQzdGNzQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBMzE5OUU3ODJCQzdGNzQyAA==", "timestamp": "1768135567", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:16:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:16:08] [INFO] Sending instructions to 917202000200 [2026-01-11 18:16:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:16:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:16:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e575f50b3d946d5976d5b571a0de226", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:16:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:16:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBMzE5OUU3ODJCQzdGNzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBMzE5OUU3ODJCQzdGNzQyAA==\",\"timestamp\":\"1768135567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:16:13+05:30"} [2026-01-11 18:16:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:16:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:16:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBMzE5OUU3ODJCQzdGNzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBMzE5OUU3ODJCQzdGNzQyAA==\",\"timestamp\":\"1768135567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:16:13+05:30"} [2026-01-11 18:16:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBMzE5OUU3ODJCQzdGNzQyAA== [2026-01-11 18:16:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:46:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgxOEI0NDk3MEIxMkFDQUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgxOEI0NDk3MEIxMkFDQUVDAA==", "timestamp": "1768135572", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:16:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:16:14] [INFO] Sending instructions to 917202000200 [2026-01-11 18:16:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:16:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:16:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32f83a11b9de40b28566e6423a8c7301", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:16:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:16:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgxOEI0NDk3MEIxMkFDQUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgxOEI0NDk3MEIxMkFDQUVDAA==\",\"timestamp\":\"1768135572\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:16:15+05:30"} [2026-01-11 18:16:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgxOEI0NDk3MEIxMkFDQUVDAA== [2026-01-11 18:16:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:16:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgxOEI0NDk3MEIxMkFDQUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgxOEI0NDk3MEIxMkFDQUVDAA==\",\"timestamp\":\"1768135572\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:16:15+05:30"} [2026-01-11 18:16:15] [DEBUG] Ignoring event: delivered [2026-01-11 18:16:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:46:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0Mzk5MUUxQUQzRERERDFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0Mzk5MUUxQUQzRERERDFBAA==", "timestamp": "1768135578", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:16:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:16:20] [INFO] Sending instructions to 917202000200 [2026-01-11 18:16:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:16:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:16:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3931e472c7e4f57a7e15f2597a8c06b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:16:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:16:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0Mzk5MUUxQUQzRERERDFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0Mzk5MUUxQUQzRERERDFBAA==\",\"timestamp\":\"1768135578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:16:21+05:30"} [2026-01-11 18:16:22] [DEBUG] Ignoring event: delivered [2026-01-11 18:16:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:16:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0Mzk5MUUxQUQzRERERDFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0Mzk5MUUxQUQzRERERDFBAA==\",\"timestamp\":\"1768135578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:16:21+05:30"} [2026-01-11 18:16:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0Mzk5MUUxQUQzRERERDFBAA== [2026-01-11 18:16:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:46:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MDM0M0QyMDRDMDlFODgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MDM0M0QyMDRDMDlFODgxAA==", "timestamp": "1768135614", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:16:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:16:55] [INFO] Sending instructions to 917202000200 [2026-01-11 18:16:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:16:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:16:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f606341a93948e9880b5dc51b808f36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:16:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:16:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MDM0M0QyMDRDMDlFODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MDM0M0QyMDRDMDlFODgxAA==\",\"timestamp\":\"1768135614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:16:56+05:30"} [2026-01-11 18:16:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MDM0M0QyMDRDMDlFODgxAA== [2026-01-11 18:16:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:16:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MDM0M0QyMDRDMDlFODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5MDM0M0QyMDRDMDlFODgxAA==\",\"timestamp\":\"1768135614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:16:56+05:30"} [2026-01-11 18:16:56] [DEBUG] Ignoring event: delivered [2026-01-11 18:17:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:47:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5OEVGNjgxQkIxODk3RTFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5OEVGNjgxQkIxODk3RTFDAA==", "timestamp": "1768135620", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:17:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:17:02] [INFO] Sending instructions to 917202000200 [2026-01-11 18:17:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:17:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:17:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c65fea3de82f46d5bcd71739cff9821d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:17:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5OEVGNjgxQkIxODk3RTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5OEVGNjgxQkIxODk3RTFDAA==\",\"timestamp\":\"1768135620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:03+05:30"} [2026-01-11 18:17:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5OEVGNjgxQkIxODk3RTFDAA== [2026-01-11 18:17:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5OEVGNjgxQkIxODk3RTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5OEVGNjgxQkIxODk3RTFDAA==\",\"timestamp\":\"1768135620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:03+05:30"} [2026-01-11 18:17:04] [DEBUG] Ignoring event: delivered [2026-01-11 18:17:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:47:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGNzBFQkNDQzU1NENFMEE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGNzBFQkNDQzU1NENFMEE1AA==", "timestamp": "1768135627", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:17:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:17:09] [INFO] Sending instructions to 917202000200 [2026-01-11 18:17:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:17:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:17:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8de2a37abae54476a1263e283b65920e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:17:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGNzBFQkNDQzU1NENFMEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGNzBFQkNDQzU1NENFMEE1AA==\",\"timestamp\":\"1768135627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:10+05:30"} [2026-01-11 18:17:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGNzBFQkNDQzU1NENFMEE1AA== [2026-01-11 18:17:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGNzBFQkNDQzU1NENFMEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGNzBFQkNDQzU1NENFMEE1AA==\",\"timestamp\":\"1768135627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:10+05:30"} [2026-01-11 18:17:11] [DEBUG] Ignoring event: delivered [2026-01-11 18:17:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:47:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5NzE2Njk0MjdBN0Y4NzI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5NzE2Njk0MjdBN0Y4NzI5AA==", "timestamp": "1768135663", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:17:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:17:45] [INFO] Sending instructions to 917202000200 [2026-01-11 18:17:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:17:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:17:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b2ea91132fb43bfb737716510a116b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:17:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5NzE2Njk0MjdBN0Y4NzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5NzE2Njk0MjdBN0Y4NzI5AA==\",\"timestamp\":\"1768135663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:46+05:30"} [2026-01-11 18:17:46] [DEBUG] Ignoring event: delivered [2026-01-11 18:17:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5NzE2Njk0MjdBN0Y4NzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5NzE2Njk0MjdBN0Y4NzI5AA==\",\"timestamp\":\"1768135663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:46+05:30"} [2026-01-11 18:17:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5NzE2Njk0MjdBN0Y4NzI5AA== [2026-01-11 18:17:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:47:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMkVFRDZGMTNEQjlFNTcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMkVFRDZGMTNEQjlFNTcxAA==", "timestamp": "1768135669", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:17:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:17:51] [INFO] Sending instructions to 917202000200 [2026-01-11 18:17:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:17:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:17:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12df314f35bf4a979e6503b9ce357522", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:17:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMkVFRDZGMTNEQjlFNTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMkVFRDZGMTNEQjlFNTcxAA==\",\"timestamp\":\"1768135669\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:55+05:30"} [2026-01-11 18:17:55] [DEBUG] Ignoring event: delivered [2026-01-11 18:17:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMkVFRDZGMTNEQjlFNTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMkVFRDZGMTNEQjlFNTcxAA==\",\"timestamp\":\"1768135669\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:55+05:30"} [2026-01-11 18:17:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMkVFRDZGMTNEQjlFNTcxAA== [2026-01-11 18:17:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:47:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCN0VGNzk4ODI5Mzc0RjM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCN0VGNzk4ODI5Mzc0RjM0AA==", "timestamp": "1768135674", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:17:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:17:56] [INFO] Sending instructions to 917202000200 [2026-01-11 18:17:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:17:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:17:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a759eacb8dd747ed845ebd53d680e3cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:17:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCN0VGNzk4ODI5Mzc0RjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCN0VGNzk4ODI5Mzc0RjM0AA==\",\"timestamp\":\"1768135674\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:58+05:30"} [2026-01-11 18:17:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCN0VGNzk4ODI5Mzc0RjM0AA== [2026-01-11 18:17:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:17:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCN0VGNzk4ODI5Mzc0RjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FCN0VGNzk4ODI5Mzc0RjM0AA==\",\"timestamp\":\"1768135674\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:17:58+05:30"} [2026-01-11 18:17:58] [DEBUG] Ignoring event: delivered [2026-01-11 18:18:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:48:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxQ0Y5NjdGNDFBREY3RjJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxQ0Y5NjdGNDFBREY3RjJBAA==", "timestamp": "1768135680", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:18:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:18:02] [INFO] Sending instructions to 917202000200 [2026-01-11 18:18:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:18:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:18:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de115b784a234c1c8cae64c9814031e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:18:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:18:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxQ0Y5NjdGNDFBREY3RjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxQ0Y5NjdGNDFBREY3RjJBAA==\",\"timestamp\":\"1768135680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:18:02+05:30"} [2026-01-11 18:18:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxQ0Y5NjdGNDFBREY3RjJBAA== [2026-01-11 18:18:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:18:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxQ0Y5NjdGNDFBREY3RjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxQ0Y5NjdGNDFBREY3RjJBAA==\",\"timestamp\":\"1768135680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:18:02+05:30"} [2026-01-11 18:18:03] [DEBUG] Ignoring event: delivered [2026-01-11 18:18:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:48:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRTYzOURGODU2ODU5QTY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRTYzOURGODU2ODU5QTY4AA==", "timestamp": "1768135716", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:18:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:18:38] [INFO] Sending instructions to 917202000200 [2026-01-11 18:18:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:18:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:18:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d21746be7b8e40589c286c90295526c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:18:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRTYzOURGODU2ODU5QTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRTYzOURGODU2ODU5QTY4AA==\",\"timestamp\":\"1768135716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:18:38+05:30"} [2026-01-11 18:18:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRTYzOURGODU2ODU5QTY4AA== [2026-01-11 18:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:18:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRTYzOURGODU2ODU5QTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxRTYzOURGODU2ODU5QTY4AA==\",\"timestamp\":\"1768135716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:18:38+05:30"} [2026-01-11 18:18:39] [DEBUG] Ignoring event: delivered [2026-01-11 18:18:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:48:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUI1MEEzNzJBNzdDOERDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUI1MEEzNzJBNzdDOERDAA==", "timestamp": "1768135722", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:18:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:18:43] [INFO] Sending instructions to 917202000200 [2026-01-11 18:18:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:18:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:18:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76e2b00407d44e8ebec84fab5bc37536", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:18:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:18:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUI1MEEzNzJBNzdDOERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUI1MEEzNzJBNzdDOERDAA==\",\"timestamp\":\"1768135722\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:18:44+05:30"} [2026-01-11 18:18:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUI1MEEzNzJBNzdDOERDAA== [2026-01-11 18:18:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:18:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUI1MEEzNzJBNzdDOERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4OUI1MEEzNzJBNzdDOERDAA==\",\"timestamp\":\"1768135722\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:18:44+05:30"} [2026-01-11 18:18:45] [DEBUG] Ignoring event: delivered [2026-01-11 18:18:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:48:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNDg4MzQxNDM3REM2OTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNDg4MzQxNDM3REM2OTE1AA==", "timestamp": "1768135727", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:18:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:18:50] [INFO] Sending instructions to 917202000200 [2026-01-11 18:18:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:18:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:18:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "314f5938b84945be9cb1524c59700fb6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:18:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:18:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNDg4MzQxNDM3REM2OTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNDg4MzQxNDM3REM2OTE1AA==\",\"timestamp\":\"1768135727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:18:50+05:30"} [2026-01-11 18:18:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNDg4MzQxNDM3REM2OTE1AA== [2026-01-11 18:18:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:18:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNDg4MzQxNDM3REM2OTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNDg4MzQxNDM3REM2OTE1AA==\",\"timestamp\":\"1768135727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:18:51+05:30"} [2026-01-11 18:18:51] [DEBUG] Ignoring event: delivered [2026-01-11 18:19:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:49:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NzBCQzAyNEJERkU5QjkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NzBCQzAyNEJERkU5QjkzAA==", "timestamp": "1768135765", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:19:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:19:27] [INFO] Sending instructions to 917202000200 [2026-01-11 18:19:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:19:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:19:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ced95f59f834274a365889db12a3c6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:19:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:19:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NzBCQzAyNEJERkU5QjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NzBCQzAyNEJERkU5QjkzAA==\",\"timestamp\":\"1768135765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:19:29+05:30"} [2026-01-11 18:19:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NzBCQzAyNEJERkU5QjkzAA== [2026-01-11 18:19:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:19:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NzBCQzAyNEJERkU5QjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NzBCQzAyNEJERkU5QjkzAA==\",\"timestamp\":\"1768135765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:19:29+05:30"} [2026-01-11 18:19:30] [DEBUG] Ignoring event: delivered [2026-01-11 18:19:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:49:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMDFDMDFCMzlCRTRFNkVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMDFDMDFCMzlCRTRFNkVDAA==", "timestamp": "1768135771", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:19:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:19:34] [INFO] Sending instructions to 917202000200 [2026-01-11 18:19:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:19:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:19:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2383312f188a4b6bbea267bc60873c4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:19:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMDFDMDFCMzlCRTRFNkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMDFDMDFCMzlCRTRFNkVDAA==\",\"timestamp\":\"1768135771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:19:36+05:30"} [2026-01-11 18:19:37] [DEBUG] Ignoring event: delivered [2026-01-11 18:19:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMDFDMDFCMzlCRTRFNkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMDFDMDFCMzlCRTRFNkVDAA==\",\"timestamp\":\"1768135771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:19:36+05:30"} [2026-01-11 18:19:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJGMDFDMDFCMzlCRTRFNkVDAA== [2026-01-11 18:19:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:49:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MTg5MzgyNDY4NjgyRDc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MTg5MzgyNDY4NjgyRDc2AA==", "timestamp": "1768135779", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:19:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:19:40] [INFO] Sending instructions to 917202000200 [2026-01-11 18:19:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:19:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:19:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8be26732f054f699c49bc68800ace2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:19:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:19:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MTg5MzgyNDY4NjgyRDc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MTg5MzgyNDY4NjgyRDc2AA==\",\"timestamp\":\"1768135779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:19:41+05:30"} [2026-01-11 18:19:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MTg5MzgyNDY4NjgyRDc2AA== [2026-01-11 18:19:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:19:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MTg5MzgyNDY4NjgyRDc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MTg5MzgyNDY4NjgyRDc2AA==\",\"timestamp\":\"1768135779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:19:41+05:30"} [2026-01-11 18:19:41] [DEBUG] Ignoring event: delivered [2026-01-11 18:20:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:50:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MjYzNUM2RTMwM0E1MTEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MjYzNUM2RTMwM0E1MTEwAA==", "timestamp": "1768135815", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:20:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:20:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:20:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:20:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:20:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c44f2bad23445bd99aada3b6a5f2743", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:20:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:20:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MjYzNUM2RTMwM0E1MTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MjYzNUM2RTMwM0E1MTEwAA==\",\"timestamp\":\"1768135815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:20:17+05:30"} [2026-01-11 18:20:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MjYzNUM2RTMwM0E1MTEwAA== [2026-01-11 18:20:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:20:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MjYzNUM2RTMwM0E1MTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MjYzNUM2RTMwM0E1MTEwAA==\",\"timestamp\":\"1768135815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:20:17+05:30"} [2026-01-11 18:20:18] [DEBUG] Ignoring event: delivered [2026-01-11 18:20:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:50:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3NTZCMDI1MUE2RUNEMTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3NTZCMDI1MUE2RUNEMTI5AA==", "timestamp": "1768135821", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:20:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:20:22] [INFO] Sending instructions to 917202000200 [2026-01-11 18:20:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:20:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:20:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb771495ae824b2cbbd56276f57922ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:20:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3NTZCMDI1MUE2RUNEMTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3NTZCMDI1MUE2RUNEMTI5AA==\",\"timestamp\":\"1768135821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:20:23+05:30"} [2026-01-11 18:20:24] [DEBUG] Ignoring event: delivered [2026-01-11 18:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:20:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3NTZCMDI1MUE2RUNEMTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3NTZCMDI1MUE2RUNEMTI5AA==\",\"timestamp\":\"1768135821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:20:23+05:30"} [2026-01-11 18:20:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg3NTZCMDI1MUE2RUNEMTI5AA== [2026-01-11 18:20:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:50:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExM0I1Mzg4MkVCQTM2MTVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExM0I1Mzg4MkVCQTM2MTVGAA==", "timestamp": "1768135826", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:20:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:20:28] [INFO] Sending instructions to 917202000200 [2026-01-11 18:20:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:20:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:20:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b25953e5698645f7b938e778054800af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:20:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExM0I1Mzg4MkVCQTM2MTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExM0I1Mzg4MkVCQTM2MTVGAA==\",\"timestamp\":\"1768135826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:20:29+05:30"} [2026-01-11 18:20:29] [DEBUG] Ignoring event: delivered [2026-01-11 18:20:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExM0I1Mzg4MkVCQTM2MTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExM0I1Mzg4MkVCQTM2MTVGAA==\",\"timestamp\":\"1768135826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:20:29+05:30"} [2026-01-11 18:20:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExM0I1Mzg4MkVCQTM2MTVGAA== [2026-01-11 18:20:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:50:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNjY5NERFRUY3NDk0RDE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNjY5NERFRUY3NDk0RDE2AA==", "timestamp": "1768135832", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:20:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:20:35] [INFO] Sending instructions to 917202000200 [2026-01-11 18:20:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:20:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:20:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "599c9b55823b4727b122980146dab046", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNjY5NERFRUY3NDk0RDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNjY5NERFRUY3NDk0RDE2AA==\",\"timestamp\":\"1768135832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:20:35+05:30"} [2026-01-11 18:20:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNjY5NERFRUY3NDk0RDE2AA== [2026-01-11 18:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNjY5NERFRUY3NDk0RDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcxNjY5NERFRUY3NDk0RDE2AA==\",\"timestamp\":\"1768135832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:20:35+05:30"} [2026-01-11 18:20:36] [DEBUG] Ignoring event: delivered [2026-01-11 18:21:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:51:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RDYzMzQ1OEVBNTYyMzhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RDYzMzQ1OEVBNTYyMzhEAA==", "timestamp": "1768135869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:21:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:21:10] [INFO] Sending instructions to 917202000200 [2026-01-11 18:21:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:21:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:21:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6eaf333252d64239bd5d1305b9672127", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:21:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RDYzMzQ1OEVBNTYyMzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RDYzMzQ1OEVBNTYyMzhEAA==\",\"timestamp\":\"1768135869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:21:12+05:30"} [2026-01-11 18:21:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:21:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RDYzMzQ1OEVBNTYyMzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RDYzMzQ1OEVBNTYyMzhEAA==\",\"timestamp\":\"1768135869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:21:12+05:30"} [2026-01-11 18:21:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5RDYzMzQ1OEVBNTYyMzhEAA== [2026-01-11 18:21:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:51:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwM0MxMDk2NzA2NjIzOEM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwM0MxMDk2NzA2NjIzOEM1AA==", "timestamp": "1768135874", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:21:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:21:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:21:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:21:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:21:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b015e14f2341446db3fbb41313c61cfe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:21:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwM0MxMDk2NzA2NjIzOEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwM0MxMDk2NzA2NjIzOEM1AA==\",\"timestamp\":\"1768135874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:21:19+05:30"} [2026-01-11 18:21:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwM0MxMDk2NzA2NjIzOEM1AA== [2026-01-11 18:21:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwM0MxMDk2NzA2NjIzOEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwM0MxMDk2NzA2NjIzOEM1AA==\",\"timestamp\":\"1768135874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:21:19+05:30"} [2026-01-11 18:21:20] [DEBUG] Ignoring event: delivered [2026-01-11 18:21:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:51:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMTcwMUIyMEU5M0YzNEQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMTcwMUIyMEU5M0YzNEQ3AA==", "timestamp": "1768135880", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:21:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:21:22] [INFO] Sending instructions to 917202000200 [2026-01-11 18:21:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:21:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:21:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80948b8b22674783882be380731e817f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:21:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:21:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMTcwMUIyMEU5M0YzNEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMTcwMUIyMEU5M0YzNEQ3AA==\",\"timestamp\":\"1768135880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:21:22+05:30"} [2026-01-11 18:21:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMTcwMUIyMEU5M0YzNEQ3AA== [2026-01-11 18:21:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:21:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMTcwMUIyMEU5M0YzNEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMTcwMUIyMEU5M0YzNEQ3AA==\",\"timestamp\":\"1768135880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:21:22+05:30"} [2026-01-11 18:21:23] [DEBUG] Ignoring event: delivered [2026-01-11 18:21:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:51:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNTlGM0QxODRCQzI4MzlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNTlGM0QxODRCQzI4MzlDAA==", "timestamp": "1768135886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:21:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:21:27] [INFO] Sending instructions to 917202000200 [2026-01-11 18:21:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:21:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:21:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbfc19381c0149239b1214b507db2b08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:21:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:21:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNTlGM0QxODRCQzI4MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNTlGM0QxODRCQzI4MzlDAA==\",\"timestamp\":\"1768135886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:21:29+05:30"} [2026-01-11 18:21:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNTlGM0QxODRCQzI4MzlDAA== [2026-01-11 18:21:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:21:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNTlGM0QxODRCQzI4MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMyNTlGM0QxODRCQzI4MzlDAA==\",\"timestamp\":\"1768135886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:21:29+05:30"} [2026-01-11 18:21:29] [DEBUG] Ignoring event: delivered [2026-01-11 18:22:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:52:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5RDFCODQ4RTQ2MkU1RkFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5RDFCODQ4RTQ2MkU1RkFFAA==", "timestamp": "1768135922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:22:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:22:04] [INFO] Sending instructions to 917202000200 [2026-01-11 18:22:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:22:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:22:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbd39a0e944a4534bc84fcda45bdbba2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:22:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5RDFCODQ4RTQ2MkU1RkFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5RDFCODQ4RTQ2MkU1RkFFAA==\",\"timestamp\":\"1768135922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:04+05:30"} [2026-01-11 18:22:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5RDFCODQ4RTQ2MkU1RkFFAA== [2026-01-11 18:22:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5RDFCODQ4RTQ2MkU1RkFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5RDFCODQ4RTQ2MkU1RkFFAA==\",\"timestamp\":\"1768135922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:04+05:30"} [2026-01-11 18:22:05] [DEBUG] Ignoring event: delivered [2026-01-11 18:22:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:52:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERjI2MkI0MzRBQ0NDODBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERjI2MkI0MzRBQ0NDODBEAA==", "timestamp": "1768135927", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:22:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:22:09] [INFO] Sending instructions to 917202000200 [2026-01-11 18:22:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:22:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:22:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90febf9b5f2242feab4a1f3f5d608713", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERjI2MkI0MzRBQ0NDODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERjI2MkI0MzRBQ0NDODBEAA==\",\"timestamp\":\"1768135927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:09+05:30"} [2026-01-11 18:22:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERjI2MkI0MzRBQ0NDODBEAA== [2026-01-11 18:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERjI2MkI0MzRBQ0NDODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFERjI2MkI0MzRBQ0NDODBEAA==\",\"timestamp\":\"1768135927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:09+05:30"} [2026-01-11 18:22:10] [DEBUG] Ignoring event: delivered [2026-01-11 18:22:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:52:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlEMEJCRUY1NUVFNDEwQzMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlEMEJCRUY1NUVFNDEwQzMyAA==", "timestamp": "1768135933", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:22:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:22:15] [INFO] Sending instructions to 917202000200 [2026-01-11 18:22:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:22:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:22:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52a21ce00b274a63a64f149fffb0aee9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlEMEJCRUY1NUVFNDEwQzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlEMEJCRUY1NUVFNDEwQzMyAA==\",\"timestamp\":\"1768135933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:19+05:30"} [2026-01-11 18:22:20] [DEBUG] Ignoring event: delivered [2026-01-11 18:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlEMEJCRUY1NUVFNDEwQzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlEMEJCRUY1NUVFNDEwQzMyAA==\",\"timestamp\":\"1768135933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:19+05:30"} [2026-01-11 18:22:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlEMEJCRUY1NUVFNDEwQzMyAA== [2026-01-11 18:22:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:52:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3MTlBOEUzNzM0OEIwRjI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3MTlBOEUzNzM0OEIwRjI1AA==", "timestamp": "1768135939", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:22:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:22:20] [INFO] Sending instructions to 917202000200 [2026-01-11 18:22:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:22:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:22:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f946141bcc97488f97852efe44a97e9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:22:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3MTlBOEUzNzM0OEIwRjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3MTlBOEUzNzM0OEIwRjI1AA==\",\"timestamp\":\"1768135939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:21+05:30"} [2026-01-11 18:22:22] [DEBUG] Ignoring event: delivered [2026-01-11 18:22:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3MTlBOEUzNzM0OEIwRjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3MTlBOEUzNzM0OEIwRjI1AA==\",\"timestamp\":\"1768135939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:21+05:30"} [2026-01-11 18:22:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3MTlBOEUzNzM0OEIwRjI1AA== [2026-01-11 18:22:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:52:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA0RjkyMDQwMzE5OTJBNERDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA0RjkyMDQwMzE5OTJBNERDAA==", "timestamp": "1768135975", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:22:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:22:56] [INFO] Sending instructions to 917202000200 [2026-01-11 18:22:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:22:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:22:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1066012a25ae4834bd73f7f074c4dc34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA0RjkyMDQwMzE5OTJBNERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA0RjkyMDQwMzE5OTJBNERDAA==\",\"timestamp\":\"1768135975\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:57+05:30"} [2026-01-11 18:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA0RjkyMDQwMzE5OTJBNERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA0RjkyMDQwMzE5OTJBNERDAA==\",\"timestamp\":\"1768135975\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:22:57+05:30"} [2026-01-11 18:22:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA0RjkyMDQwMzE5OTJBNERDAA== [2026-01-11 18:22:58] [DEBUG] Ignoring event: delivered [2026-01-11 18:23:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:53:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxQ0JDRjMzMDUwRUE3QjJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxQ0JDRjMzMDUwRUE3QjJCAA==", "timestamp": "1768135980", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:23:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:23:02] [INFO] Sending instructions to 917202000200 [2026-01-11 18:23:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:23:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:23:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2594f96e59bb44eab9a6980128791365", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:23:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxQ0JDRjMzMDUwRUE3QjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxQ0JDRjMzMDUwRUE3QjJCAA==\",\"timestamp\":\"1768135980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:02+05:30"} [2026-01-11 18:23:03] [DEBUG] Ignoring event: delivered [2026-01-11 18:23:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxQ0JDRjMzMDUwRUE3QjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxQ0JDRjMzMDUwRUE3QjJCAA==\",\"timestamp\":\"1768135980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:02+05:30"} [2026-01-11 18:23:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxQ0JDRjMzMDUwRUE3QjJCAA== [2026-01-11 18:23:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:53:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE0NERDQjA1MzUwQkMyOUI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE0NERDQjA1MzUwQkMyOUI0AA==", "timestamp": "1768135985", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:23:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:23:07] [INFO] Sending instructions to 917202000200 [2026-01-11 18:23:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:23:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:23:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cba6e7bea2564830bca196f5c1b7e68c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:23:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE0NERDQjA1MzUwQkMyOUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE0NERDQjA1MzUwQkMyOUI0AA==\",\"timestamp\":\"1768135985\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:11+05:30"} [2026-01-11 18:23:12] [DEBUG] Ignoring event: delivered [2026-01-11 18:23:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE0NERDQjA1MzUwQkMyOUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE0NERDQjA1MzUwQkMyOUI0AA==\",\"timestamp\":\"1768135985\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:11+05:30"} [2026-01-11 18:23:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE0NERDQjA1MzUwQkMyOUI0AA== [2026-01-11 18:23:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:53:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGRDUwMDdCODBFMkE5ODkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGRDUwMDdCODBFMkE5ODkyAA==", "timestamp": "1768135991", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:23:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:23:12] [INFO] Sending instructions to 917202000200 [2026-01-11 18:23:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:23:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:23:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea5301995d6a43239af9e43abf88bb9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:23:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGRDUwMDdCODBFMkE5ODkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGRDUwMDdCODBFMkE5ODkyAA==\",\"timestamp\":\"1768135991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:13+05:30"} [2026-01-11 18:23:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGRDUwMDdCODBFMkE5ODkyAA== [2026-01-11 18:23:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGRDUwMDdCODBFMkE5ODkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGRDUwMDdCODBFMkE5ODkyAA==\",\"timestamp\":\"1768135991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:13+05:30"} [2026-01-11 18:23:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:23:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:53:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzNkI1NDcwREQ1OTJGNDQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzNkI1NDcwREQ1OTJGNDQ1AA==", "timestamp": "1768135996", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:23:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:23:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:23:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:23:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:23:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77fb93be7a4c43989254737924bacfb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:23:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzNkI1NDcwREQ1OTJGNDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzNkI1NDcwREQ1OTJGNDQ1AA==\",\"timestamp\":\"1768135996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:18+05:30"} [2026-01-11 18:23:19] [DEBUG] Ignoring event: delivered [2026-01-11 18:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzNkI1NDcwREQ1OTJGNDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzNkI1NDcwREQ1OTJGNDQ1AA==\",\"timestamp\":\"1768135996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:18+05:30"} [2026-01-11 18:23:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzNkI1NDcwREQ1OTJGNDQ1AA== [2026-01-11 18:23:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:53:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGRjNBRjYwNjM4MzczRjU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGRjNBRjYwNjM4MzczRjU5AA==", "timestamp": "1768136001", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:23:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:23:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:23:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:23:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:23:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c5db163dae445a1938acd9954ce4bd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:23:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGRjNBRjYwNjM4MzczRjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGRjNBRjYwNjM4MzczRjU5AA==\",\"timestamp\":\"1768136001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:25+05:30"} [2026-01-11 18:23:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGRjNBRjYwNjM4MzczRjU5AA== [2026-01-11 18:23:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGRjNBRjYwNjM4MzczRjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGRjNBRjYwNjM4MzczRjU5AA==\",\"timestamp\":\"1768136001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:25+05:30"} [2026-01-11 18:23:26] [DEBUG] Ignoring event: delivered [2026-01-11 18:23:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:53:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MTgxQzc2RjAzNzIzMTEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MTgxQzc2RjAzNzIzMTEwAA==", "timestamp": "1768136037", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:23:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:23:59] [INFO] Sending instructions to 917202000200 [2026-01-11 18:23:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:23:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:23:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec11fc8042fe4077ad945efee9356b59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:24:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MTgxQzc2RjAzNzIzMTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MTgxQzc2RjAzNzIzMTEwAA==\",\"timestamp\":\"1768136037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:59+05:30"} [2026-01-11 18:24:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MTgxQzc2RjAzNzIzMTEwAA== [2026-01-11 18:24:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:23:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MTgxQzc2RjAzNzIzMTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5MTgxQzc2RjAzNzIzMTEwAA==\",\"timestamp\":\"1768136037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:23:59+05:30"} [2026-01-11 18:24:00] [DEBUG] Ignoring event: delivered [2026-01-11 18:24:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:54:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDRjNDQzk5ODRBRkYwNTA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDRjNDQzk5ODRBRkYwNTA5AA==", "timestamp": "1768136043", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:24:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:24:04] [INFO] Sending instructions to 917202000200 [2026-01-11 18:24:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:24:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:24:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a2b72dafe3a403b981d94e60c82f5e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDRjNDQzk5ODRBRkYwNTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDRjNDQzk5ODRBRkYwNTA5AA==\",\"timestamp\":\"1768136043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:05+05:30"} [2026-01-11 18:24:05] [DEBUG] Ignoring event: delivered [2026-01-11 18:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDRjNDQzk5ODRBRkYwNTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDRjNDQzk5ODRBRkYwNTA5AA==\",\"timestamp\":\"1768136043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:05+05:30"} [2026-01-11 18:24:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDRjNDQzk5ODRBRkYwNTA5AA== [2026-01-11 18:24:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:54:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMzk0OTA0MTgyODQwNUMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMzk0OTA0MTgyODQwNUMxAA==", "timestamp": "1768136079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:24:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:24:41] [INFO] Sending instructions to 917202000200 [2026-01-11 18:24:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:24:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:24:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e34720e528d6479a8a752a58a69ddc21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:24:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMzk0OTA0MTgyODQwNUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMzk0OTA0MTgyODQwNUMxAA==\",\"timestamp\":\"1768136079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:42+05:30"} [2026-01-11 18:24:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMzk0OTA0MTgyODQwNUMxAA== [2026-01-11 18:24:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMzk0OTA0MTgyODQwNUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDMzk0OTA0MTgyODQwNUMxAA==\",\"timestamp\":\"1768136079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:42+05:30"} [2026-01-11 18:24:44] [DEBUG] Ignoring event: delivered [2026-01-11 18:24:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:54:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5Mjk1QzBBRUNFQTJDMzJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5Mjk1QzBBRUNFQTJDMzJBAA==", "timestamp": "1768136085", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:24:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:24:46] [INFO] Sending instructions to 917202000200 [2026-01-11 18:24:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:24:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:24:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b77c974860d0458d87247a967c5ed2b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:24:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5Mjk1QzBBRUNFQTJDMzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5Mjk1QzBBRUNFQTJDMzJBAA==\",\"timestamp\":\"1768136085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:47+05:30"} [2026-01-11 18:24:47] [DEBUG] Ignoring event: delivered [2026-01-11 18:24:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5Mjk1QzBBRUNFQTJDMzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5Mjk1QzBBRUNFQTJDMzJBAA==\",\"timestamp\":\"1768136085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:47+05:30"} [2026-01-11 18:24:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5Mjk1QzBBRUNFQTJDMzJBAA== [2026-01-11 18:24:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:54:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCRTNCNTI5OEYxMzU3NDZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCRTNCNTI5OEYxMzU3NDZFAA==", "timestamp": "1768136090", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:24:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:24:52] [INFO] Sending instructions to 917202000200 [2026-01-11 18:24:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:24:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:24:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "181469c1de5d4f9daf44f585dcb7ca1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:24:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCRTNCNTI5OEYxMzU3NDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCRTNCNTI5OEYxMzU3NDZFAA==\",\"timestamp\":\"1768136090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:52+05:30"} [2026-01-11 18:24:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCRTNCNTI5OEYxMzU3NDZFAA== [2026-01-11 18:24:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCRTNCNTI5OEYxMzU3NDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCRTNCNTI5OEYxMzU3NDZFAA==\",\"timestamp\":\"1768136090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:52+05:30"} [2026-01-11 18:24:54] [DEBUG] Ignoring event: delivered [2026-01-11 18:24:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:54:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwMDU4NUM1N0E4Q0VFM0FGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwMDU4NUM1N0E4Q0VFM0FGAA==", "timestamp": "1768136095", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:24:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:24:57] [INFO] Sending instructions to 917202000200 [2026-01-11 18:24:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:24:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:24:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19b3bccb5aba4ebaa1568bc7573172d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwMDU4NUM1N0E4Q0VFM0FGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwMDU4NUM1N0E4Q0VFM0FGAA==\",\"timestamp\":\"1768136095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:59+05:30"} [2026-01-11 18:25:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwMDU4NUM1N0E4Q0VFM0FGAA== [2026-01-11 18:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:24:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwMDU4NUM1N0E4Q0VFM0FGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwMDU4NUM1N0E4Q0VFM0FGAA==\",\"timestamp\":\"1768136095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:24:59+05:30"} [2026-01-11 18:25:00] [DEBUG] Ignoring event: delivered [2026-01-11 18:25:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:55:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3MzI3N0Y4MDg4OUQwMUJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3MzI3N0Y4MDg4OUQwMUJGAA==", "timestamp": "1768136131", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:25:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:25:33] [INFO] Sending instructions to 917202000200 [2026-01-11 18:25:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:25:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:25:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5626ac6151644e5a988c4188903e7fde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:25:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:25:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3MzI3N0Y4MDg4OUQwMUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3MzI3N0Y4MDg4OUQwMUJGAA==\",\"timestamp\":\"1768136131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:25:33+05:30"} [2026-01-11 18:25:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3MzI3N0Y4MDg4OUQwMUJGAA== [2026-01-11 18:25:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:25:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3MzI3N0Y4MDg4OUQwMUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3MzI3N0Y4MDg4OUQwMUJGAA==\",\"timestamp\":\"1768136131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:25:33+05:30"} [2026-01-11 18:25:34] [DEBUG] Ignoring event: delivered [2026-01-11 18:25:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:55:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwNTg4NkEzMDYyRjJEQTdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwNTg4NkEzMDYyRjJEQTdBAA==", "timestamp": "1768136137", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:25:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:25:38] [INFO] Sending instructions to 917202000200 [2026-01-11 18:25:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:25:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:25:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bfcdea34e104adfb86c8a2b9b07c671", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:25:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwNTg4NkEzMDYyRjJEQTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwNTg4NkEzMDYyRjJEQTdBAA==\",\"timestamp\":\"1768136137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:25:40+05:30"} [2026-01-11 18:25:41] [DEBUG] Ignoring event: delivered [2026-01-11 18:25:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwNTg4NkEzMDYyRjJEQTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwNTg4NkEzMDYyRjJEQTdBAA==\",\"timestamp\":\"1768136137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:25:40+05:30"} [2026-01-11 18:25:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwNTg4NkEzMDYyRjJEQTdBAA== [2026-01-11 18:25:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:55:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE5MzkzQTkwNDIxRjBDQzFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE5MzkzQTkwNDIxRjBDQzFCAA==", "timestamp": "1768136142", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:25:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:25:44] [INFO] Sending instructions to 917202000200 [2026-01-11 18:25:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:25:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:25:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61af89678c6c446ab2a42d866ea6e0c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:25:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE5MzkzQTkwNDIxRjBDQzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE5MzkzQTkwNDIxRjBDQzFCAA==\",\"timestamp\":\"1768136142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:25:45+05:30"} [2026-01-11 18:25:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE5MzkzQTkwNDIxRjBDQzFCAA== [2026-01-11 18:25:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE5MzkzQTkwNDIxRjBDQzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE5MzkzQTkwNDIxRjBDQzFCAA==\",\"timestamp\":\"1768136142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:25:45+05:30"} [2026-01-11 18:25:45] [DEBUG] Ignoring event: delivered [2026-01-11 18:25:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:55:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzU4RTlEM0JBQzQ3NzdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzU4RTlEM0JBQzQ3NzdBAA==", "timestamp": "1768136148", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:25:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:25:50] [INFO] Sending instructions to 917202000200 [2026-01-11 18:25:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:25:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:25:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32ec715da56143a981f4c0d65877c80d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:25:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:25:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzU4RTlEM0JBQzQ3NzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzU4RTlEM0JBQzQ3NzdBAA==\",\"timestamp\":\"1768136148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:25:51+05:30"} [2026-01-11 18:25:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzU4RTlEM0JBQzQ3NzdBAA== [2026-01-11 18:25:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:25:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzU4RTlEM0JBQzQ3NzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzU4RTlEM0JBQzQ3NzdBAA==\",\"timestamp\":\"1768136148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:25:51+05:30"} [2026-01-11 18:25:52] [DEBUG] Ignoring event: delivered [2026-01-11 18:26:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:56:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRjcxRDhFOEY2NTQ2QUIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRjcxRDhFOEY2NTQ2QUIzAA==", "timestamp": "1768136184", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:26:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:26:26] [INFO] Sending instructions to 917202000200 [2026-01-11 18:26:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:26:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:26:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c861c92f189a4b328aa01ea0718b738d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:26:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:26:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRjcxRDhFOEY2NTQ2QUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRjcxRDhFOEY2NTQ2QUIzAA==\",\"timestamp\":\"1768136184\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:26:26+05:30"} [2026-01-11 18:26:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRjcxRDhFOEY2NTQ2QUIzAA== [2026-01-11 18:26:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:26:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRjcxRDhFOEY2NTQ2QUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRjcxRDhFOEY2NTQ2QUIzAA==\",\"timestamp\":\"1768136184\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:26:26+05:30"} [2026-01-11 18:26:27] [DEBUG] Ignoring event: delivered [2026-01-11 18:26:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:56:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0REYxRUZCN0RCQTg0ODA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0REYxRUZCN0RCQTg0ODA5AA==", "timestamp": "1768136189", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:26:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:26:31] [INFO] Sending instructions to 917202000200 [2026-01-11 18:26:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:26:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:26:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "341db748f1444279bc83a0dec668a985", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:26:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:26:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0REYxRUZCN0RCQTg0ODA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0REYxRUZCN0RCQTg0ODA5AA==\",\"timestamp\":\"1768136189\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:26:31+05:30"} [2026-01-11 18:26:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0REYxRUZCN0RCQTg0ODA5AA== [2026-01-11 18:26:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:26:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0REYxRUZCN0RCQTg0ODA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0REYxRUZCN0RCQTg0ODA5AA==\",\"timestamp\":\"1768136189\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:26:31+05:30"} [2026-01-11 18:26:31] [DEBUG] Ignoring event: delivered [2026-01-11 18:26:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:56:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3REMyNzc5NEUxNDAwQkI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3REMyNzc5NEUxNDAwQkI0AA==", "timestamp": "1768136194", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:26:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:26:36] [INFO] Sending instructions to 917202000200 [2026-01-11 18:26:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:26:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:26:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c840548d02ab4e0088e54c77a05a8232", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:26:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:26:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3REMyNzc5NEUxNDAwQkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3REMyNzc5NEUxNDAwQkI0AA==\",\"timestamp\":\"1768136194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:26:36+05:30"} [2026-01-11 18:26:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3REMyNzc5NEUxNDAwQkI0AA== [2026-01-11 18:26:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:26:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3REMyNzc5NEUxNDAwQkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3REMyNzc5NEUxNDAwQkI0AA==\",\"timestamp\":\"1768136194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:26:36+05:30"} [2026-01-11 18:26:37] [DEBUG] Ignoring event: delivered [2026-01-11 18:26:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:56:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEM0FBNkM4N0Y2RDY2QTk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEM0FBNkM4N0Y2RDY2QTk3AA==", "timestamp": "1768136199", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:26:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:26:41] [INFO] Sending instructions to 917202000200 [2026-01-11 18:26:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:26:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:26:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d51b62f2c25a4945a73a42fa5f1fa2a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:26:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:26:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEM0FBNkM4N0Y2RDY2QTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEM0FBNkM4N0Y2RDY2QTk3AA==\",\"timestamp\":\"1768136199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:26:43+05:30"} [2026-01-11 18:26:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEM0FBNkM4N0Y2RDY2QTk3AA== [2026-01-11 18:26:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:26:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEM0FBNkM4N0Y2RDY2QTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEM0FBNkM4N0Y2RDY2QTk3AA==\",\"timestamp\":\"1768136199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:26:43+05:30"} [2026-01-11 18:26:43] [DEBUG] Ignoring event: delivered [2026-01-11 18:27:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:57:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1MENDRkIyRTQzMUFBRkZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1MENDRkIyRTQzMUFBRkZGAA==", "timestamp": "1768136235", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:27:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:27:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:27:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:27:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:27:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96440f6a093b4b97850c737c33d1ab18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:27:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:27:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1MENDRkIyRTQzMUFBRkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1MENDRkIyRTQzMUFBRkZGAA==\",\"timestamp\":\"1768136235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:27:19+05:30"} [2026-01-11 18:27:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1MENDRkIyRTQzMUFBRkZGAA== [2026-01-11 18:27:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:27:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1MENDRkIyRTQzMUFBRkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1MENDRkIyRTQzMUFBRkZGAA==\",\"timestamp\":\"1768136235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:27:19+05:30"} [2026-01-11 18:27:21] [DEBUG] Ignoring event: delivered [2026-01-11 18:27:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:57:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUzQkE4NzZFNEQzOTA3RUQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUzQkE4NzZFNEQzOTA3RUQ3AA==", "timestamp": "1768136241", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:27:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:27:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:27:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:27:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:27:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7458c1c577b84d43afa04a5bee4234ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:27:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:27:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUzQkE4NzZFNEQzOTA3RUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUzQkE4NzZFNEQzOTA3RUQ3AA==\",\"timestamp\":\"1768136241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:27:23+05:30"} [2026-01-11 18:27:24] [DEBUG] Ignoring event: delivered [2026-01-11 18:27:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:27:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUzQkE4NzZFNEQzOTA3RUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUzQkE4NzZFNEQzOTA3RUQ3AA==\",\"timestamp\":\"1768136241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:27:23+05:30"} [2026-01-11 18:27:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUzQkE4NzZFNEQzOTA3RUQ3AA== [2026-01-11 18:27:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:57:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjQ3NDJDMkNENEM4MTg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjQ3NDJDMkNENEM4MTg5AA==", "timestamp": "1768136246", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:27:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:27:28] [INFO] Sending instructions to 917202000200 [2026-01-11 18:27:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:27:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:27:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b85dbfae63b4c05890bd81ffbbf68c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:27:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjQ3NDJDMkNENEM4MTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjQ3NDJDMkNENEM4MTg5AA==\",\"timestamp\":\"1768136246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:27:29+05:30"} [2026-01-11 18:27:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjQ3NDJDMkNENEM4MTg5AA== [2026-01-11 18:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:27:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjQ3NDJDMkNENEM4MTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjQ3NDJDMkNENEM4MTg5AA==\",\"timestamp\":\"1768136246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:27:29+05:30"} [2026-01-11 18:27:30] [DEBUG] Ignoring event: delivered [2026-01-11 18:28:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:58:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQTU0RDdERkM2NDU3MUM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQTU0RDdERkM2NDU3MUM2AA==", "timestamp": "1768136282", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:28:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:28:04] [INFO] Sending instructions to 917202000200 [2026-01-11 18:28:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:28:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:28:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16c3b82fe99746daade45711faec9863", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQTU0RDdERkM2NDU3MUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQTU0RDdERkM2NDU3MUM2AA==\",\"timestamp\":\"1768136282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:04+05:30"} [2026-01-11 18:28:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQTU0RDdERkM2NDU3MUM2AA== [2026-01-11 18:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQTU0RDdERkM2NDU3MUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQTU0RDdERkM2NDU3MUM2AA==\",\"timestamp\":\"1768136282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:04+05:30"} [2026-01-11 18:28:05] [DEBUG] Ignoring event: delivered [2026-01-11 18:28:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:58:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQkI5QzkzMzEyQzIzQzlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQkI5QzkzMzEyQzIzQzlCAA==", "timestamp": "1768136288", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:28:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:28:09] [INFO] Sending instructions to 917202000200 [2026-01-11 18:28:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:28:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:28:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33fd0130bf2b47d6853cb690c8b47137", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:28:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQkI5QzkzMzEyQzIzQzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQkI5QzkzMzEyQzIzQzlCAA==\",\"timestamp\":\"1768136288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:09+05:30"} [2026-01-11 18:28:10] [DEBUG] Ignoring event: delivered [2026-01-11 18:28:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQkI5QzkzMzEyQzIzQzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQkI5QzkzMzEyQzIzQzlCAA==\",\"timestamp\":\"1768136288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:09+05:30"} [2026-01-11 18:28:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCQkI5QzkzMzEyQzIzQzlCAA== [2026-01-11 18:28:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:58:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4NUJCMUFGQzdDMzFERjcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4NUJCMUFGQzdDMzFERjcyAA==", "timestamp": "1768136294", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:28:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:28:15] [INFO] Sending instructions to 917202000200 [2026-01-11 18:28:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:28:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:28:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fc688bb6b73482aa968ba50c1ecea88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:28:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4NUJCMUFGQzdDMzFERjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4NUJCMUFGQzdDMzFERjcyAA==\",\"timestamp\":\"1768136294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:16+05:30"} [2026-01-11 18:28:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4NUJCMUFGQzdDMzFERjcyAA== [2026-01-11 18:28:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4NUJCMUFGQzdDMzFERjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4NUJCMUFGQzdDMzFERjcyAA==\",\"timestamp\":\"1768136294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:16+05:30"} [2026-01-11 18:28:17] [DEBUG] Ignoring event: delivered [2026-01-11 18:28:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:58:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBREVCMEIzOTI1NzQ5QzY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBREVCMEIzOTI1NzQ5QzY0AA==", "timestamp": "1768136330", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:28:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:28:52] [INFO] Sending instructions to 917202000200 [2026-01-11 18:28:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:28:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:28:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58b55d954bed47869ac45d1a1e19e2bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:28:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBREVCMEIzOTI1NzQ5QzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBREVCMEIzOTI1NzQ5QzY0AA==\",\"timestamp\":\"1768136330\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:52+05:30"} [2026-01-11 18:28:53] [DEBUG] Ignoring event: delivered [2026-01-11 18:28:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBREVCMEIzOTI1NzQ5QzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBREVCMEIzOTI1NzQ5QzY0AA==\",\"timestamp\":\"1768136330\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:52+05:30"} [2026-01-11 18:28:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBREVCMEIzOTI1NzQ5QzY0AA== [2026-01-11 18:28:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:58:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1QTBGNEMwOTUwMDBFODAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1QTBGNEMwOTUwMDBFODAyAA==", "timestamp": "1768136335", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:28:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:28:57] [INFO] Sending instructions to 917202000200 [2026-01-11 18:28:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:28:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:28:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e969171fb0084800903338394d95122b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:28:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1QTBGNEMwOTUwMDBFODAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1QTBGNEMwOTUwMDBFODAyAA==\",\"timestamp\":\"1768136335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:58+05:30"} [2026-01-11 18:28:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:28:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1QTBGNEMwOTUwMDBFODAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1QTBGNEMwOTUwMDBFODAyAA==\",\"timestamp\":\"1768136335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:28:58+05:30"} [2026-01-11 18:28:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI1QTBGNEMwOTUwMDBFODAyAA== [2026-01-11 18:28:59] [DEBUG] Ignoring event: delivered [2026-01-11 18:29:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:59:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzNjFGMzYzMDhCRTFDMDc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzNjFGMzYzMDhCRTFDMDc4AA==", "timestamp": "1768136341", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:29:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:29:02] [INFO] Sending instructions to 917202000200 [2026-01-11 18:29:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:29:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:29:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed29ab7e0670494a9af5938ff4911108", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:29:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzNjFGMzYzMDhCRTFDMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzNjFGMzYzMDhCRTFDMDc4AA==\",\"timestamp\":\"1768136341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:04+05:30"} [2026-01-11 18:29:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzNjFGMzYzMDhCRTFDMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzNjFGMzYzMDhCRTFDMDc4AA==\",\"timestamp\":\"1768136341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:04+05:30"} [2026-01-11 18:29:05] [DEBUG] Ignoring event: delivered [2026-01-11 18:29:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzNjFGMzYzMDhCRTFDMDc4AA== [2026-01-11 18:29:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:59:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFFOEI2NDdBQzdGQUUzNEJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFFOEI2NDdBQzdGQUUzNEJBAA==", "timestamp": "1768136347", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:29:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:29:09] [INFO] Sending instructions to 917202000200 [2026-01-11 18:29:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:29:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:29:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02bef09e1fcd42aeb2a6f1a9d5edd9ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:29:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFFOEI2NDdBQzdGQUUzNEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFFOEI2NDdBQzdGQUUzNEJBAA==\",\"timestamp\":\"1768136347\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:10+05:30"} [2026-01-11 18:29:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFFOEI2NDdBQzdGQUUzNEJBAA== [2026-01-11 18:29:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFFOEI2NDdBQzdGQUUzNEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFFOEI2NDdBQzdGQUUzNEJBAA==\",\"timestamp\":\"1768136347\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:10+05:30"} [2026-01-11 18:29:11] [DEBUG] Ignoring event: delivered [2026-01-11 18:29:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:59:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTJDQ0I4NjhFODk1RDMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTJDQ0I4NjhFODk1RDMxAA==", "timestamp": "1768136383", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:29:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:29:45] [INFO] Sending instructions to 917202000200 [2026-01-11 18:29:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:29:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:29:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c28c8e608fe49cba2a58909b48715fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:29:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTJDQ0I4NjhFODk1RDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTJDQ0I4NjhFODk1RDMxAA==\",\"timestamp\":\"1768136383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:45+05:30"} [2026-01-11 18:29:46] [DEBUG] Ignoring event: delivered [2026-01-11 18:29:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTJDQ0I4NjhFODk1RDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTJDQ0I4NjhFODk1RDMxAA==\",\"timestamp\":\"1768136383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:45+05:30"} [2026-01-11 18:29:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QTJDQ0I4NjhFODk1RDMxAA== [2026-01-11 18:29:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:59:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNTBEMDFCRkYwNzhFM0ZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNTBEMDFCRkYwNzhFM0ZDAA==", "timestamp": "1768136388", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:29:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:29:50] [INFO] Sending instructions to 917202000200 [2026-01-11 18:29:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:29:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:29:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "586d7d95dbc44804bd26db59a2442839", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:29:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNTBEMDFCRkYwNzhFM0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNTBEMDFCRkYwNzhFM0ZDAA==\",\"timestamp\":\"1768136388\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:51+05:30"} [2026-01-11 18:29:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNTBEMDFCRkYwNzhFM0ZDAA== [2026-01-11 18:29:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNTBEMDFCRkYwNzhFM0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNTBEMDFCRkYwNzhFM0ZDAA==\",\"timestamp\":\"1768136388\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:51+05:30"} [2026-01-11 18:29:52] [DEBUG] Ignoring event: delivered [2026-01-11 18:29:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 12:59:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkxNzc4M0UwNDYyNThCMEM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkxNzc4M0UwNDYyNThCMEM5AA==", "timestamp": "1768136394", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:29:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:29:56] [INFO] Sending instructions to 917202000200 [2026-01-11 18:29:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:29:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:29:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ec996d5e2964ea9ba46176e5c7db768", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:29:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkxNzc4M0UwNDYyNThCMEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkxNzc4M0UwNDYyNThCMEM5AA==\",\"timestamp\":\"1768136394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:56+05:30"} [2026-01-11 18:29:57] [DEBUG] Ignoring event: delivered [2026-01-11 18:29:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:29:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkxNzc4M0UwNDYyNThCMEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkxNzc4M0UwNDYyNThCMEM5AA==\",\"timestamp\":\"1768136394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:29:56+05:30"} [2026-01-11 18:29:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkxNzc4M0UwNDYyNThCMEM5AA== [2026-01-11 18:30:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:00:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGN0NBMkU0NkQ0QUFDNzcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGN0NBMkU0NkQ0QUFDNzcxAA==", "timestamp": "1768136430", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:30:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:30:32] [INFO] Sending instructions to 917202000200 [2026-01-11 18:30:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:30:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:30:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c631d86928e42aaa07bbeff6b79f722", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:30:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGN0NBMkU0NkQ0QUFDNzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGN0NBMkU0NkQ0QUFDNzcxAA==\",\"timestamp\":\"1768136430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:33+05:30"} [2026-01-11 18:30:33] [DEBUG] Ignoring event: delivered [2026-01-11 18:30:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:00:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRDQ5RTk5QTMxRjk0NTg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRDQ5RTk5QTMxRjk0NTg5AA==", "timestamp": "1768136435", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:30:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:30:37] [INFO] Sending instructions to 917202000200 [2026-01-11 18:30:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:30:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:30:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGN0NBMkU0NkQ0QUFDNzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGN0NBMkU0NkQ0QUFDNzcxAA==\",\"timestamp\":\"1768136430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:36+05:30"} [2026-01-11 18:30:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGN0NBMkU0NkQ0QUFDNzcxAA== [2026-01-11 18:30:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e786e27d9b244a0fa35b252d9d19c977", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:30:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRDQ5RTk5QTMxRjk0NTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRDQ5RTk5QTMxRjk0NTg5AA==\",\"timestamp\":\"1768136435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:37+05:30"} [2026-01-11 18:30:38] [DEBUG] Ignoring event: delivered [2026-01-11 18:30:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRDQ5RTk5QTMxRjk0NTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRDQ5RTk5QTMxRjk0NTg5AA==\",\"timestamp\":\"1768136435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:37+05:30"} [2026-01-11 18:30:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRDQ5RTk5QTMxRjk0NTg5AA== [2026-01-11 18:30:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:00:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCOEMwRDlBMzVBOUFDMkY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCOEMwRDlBMzVBOUFDMkY3AA==", "timestamp": "1768136441", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:30:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:30:43] [INFO] Sending instructions to 917202000200 [2026-01-11 18:30:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:30:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:30:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd080bc018644372a707d78192dcd8b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:30:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCOEMwRDlBMzVBOUFDMkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCOEMwRDlBMzVBOUFDMkY3AA==\",\"timestamp\":\"1768136441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:43+05:30"} [2026-01-11 18:30:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCOEMwRDlBMzVBOUFDMkY3AA== [2026-01-11 18:30:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCOEMwRDlBMzVBOUFDMkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCOEMwRDlBMzVBOUFDMkY3AA==\",\"timestamp\":\"1768136441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:43+05:30"} [2026-01-11 18:30:43] [DEBUG] Ignoring event: delivered [2026-01-11 18:30:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:00:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY3OTAwRDRCOTQ2ODc1ODIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY3OTAwRDRCOTQ2ODc1ODIwAA==", "timestamp": "1768136447", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:30:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:30:48] [INFO] Sending instructions to 917202000200 [2026-01-11 18:30:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:30:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:30:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c459638d3f542aa98449a5b29112417", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:30:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY3OTAwRDRCOTQ2ODc1ODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY3OTAwRDRCOTQ2ODc1ODIwAA==\",\"timestamp\":\"1768136447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:49+05:30"} [2026-01-11 18:30:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY3OTAwRDRCOTQ2ODc1ODIwAA== [2026-01-11 18:30:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY3OTAwRDRCOTQ2ODc1ODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY3OTAwRDRCOTQ2ODc1ODIwAA==\",\"timestamp\":\"1768136447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:49+05:30"} [2026-01-11 18:30:51] [DEBUG] Ignoring event: delivered [2026-01-11 18:30:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:00:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4MkUzQzEzQUE2N0U5ODM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4MkUzQzEzQUE2N0U5ODM5AA==", "timestamp": "1768136452", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:30:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:30:54] [INFO] Sending instructions to 917202000200 [2026-01-11 18:30:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:30:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:30:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91df2e889eb54630b4179a1d313de679", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4MkUzQzEzQUE2N0U5ODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4MkUzQzEzQUE2N0U5ODM5AA==\",\"timestamp\":\"1768136452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:55+05:30"} [2026-01-11 18:30:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4MkUzQzEzQUE2N0U5ODM5AA== [2026-01-11 18:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4MkUzQzEzQUE2N0U5ODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4MkUzQzEzQUE2N0U5ODM5AA==\",\"timestamp\":\"1768136452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:55+05:30"} [2026-01-11 18:30:55] [DEBUG] Ignoring event: delivered [2026-01-11 18:30:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:00:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE4RTcyNzY3MEM0QThBOERDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE4RTcyNzY3MEM0QThBOERDAA==", "timestamp": "1768136457", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:30:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:30:59] [INFO] Sending instructions to 917202000200 [2026-01-11 18:30:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:30:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:31:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edee22304e664335af264f86759f2303", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:31:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE4RTcyNzY3MEM0QThBOERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE4RTcyNzY3MEM0QThBOERDAA==\",\"timestamp\":\"1768136457\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:59+05:30"} [2026-01-11 18:31:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE4RTcyNzY3MEM0QThBOERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE4RTcyNzY3MEM0QThBOERDAA==\",\"timestamp\":\"1768136457\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:30:59+05:30"} [2026-01-11 18:31:00] [DEBUG] Ignoring event: delivered [2026-01-11 18:31:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE4RTcyNzY3MEM0QThBOERDAA== [2026-01-11 18:31:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:01:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwNzkxQTg3MEQxQjdGOTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwNzkxQTg3MEQxQjdGOTM4AA==", "timestamp": "1768136464", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:31:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:31:06] [INFO] Sending instructions to 917202000200 [2026-01-11 18:31:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:31:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:31:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e354c4e958f4a33a0519ab8f4ee1c86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:31:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwNzkxQTg3MEQxQjdGOTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwNzkxQTg3MEQxQjdGOTM4AA==\",\"timestamp\":\"1768136464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:06+05:30"} [2026-01-11 18:31:07] [DEBUG] Ignoring event: delivered [2026-01-11 18:31:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwNzkxQTg3MEQxQjdGOTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwNzkxQTg3MEQxQjdGOTM4AA==\",\"timestamp\":\"1768136464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:06+05:30"} [2026-01-11 18:31:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYwNzkxQTg3MEQxQjdGOTM4AA== [2026-01-11 18:31:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:01:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNkQ2RDcwNUFBMzQwRkVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNkQ2RDcwNUFBMzQwRkVGAA==", "timestamp": "1768136469", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:31:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:31:11] [INFO] Sending instructions to 917202000200 [2026-01-11 18:31:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:31:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:31:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c2e2761838b4cafb5c90a534528decb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:31:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNkQ2RDcwNUFBMzQwRkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNkQ2RDcwNUFBMzQwRkVGAA==\",\"timestamp\":\"1768136469\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:13+05:30"} [2026-01-11 18:31:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:31:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNkQ2RDcwNUFBMzQwRkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNkQ2RDcwNUFBMzQwRkVGAA==\",\"timestamp\":\"1768136469\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:13+05:30"} [2026-01-11 18:31:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNkQ2RDcwNUFBMzQwRkVGAA== [2026-01-11 18:31:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:01:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBNjAwNEJGOTdEMkZGMTQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBNjAwNEJGOTdEMkZGMTQ1AA==", "timestamp": "1768136506", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:31:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:31:47] [INFO] Sending instructions to 917202000200 [2026-01-11 18:31:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:31:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:31:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c3c02fa7d6749a7a9738b9d18fafdb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:31:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBNjAwNEJGOTdEMkZGMTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBNjAwNEJGOTdEMkZGMTQ1AA==\",\"timestamp\":\"1768136506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:50+05:30"} [2026-01-11 18:31:51] [DEBUG] Ignoring event: delivered [2026-01-11 18:31:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBNjAwNEJGOTdEMkZGMTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBNjAwNEJGOTdEMkZGMTQ1AA==\",\"timestamp\":\"1768136506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:50+05:30"} [2026-01-11 18:31:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBNjAwNEJGOTdEMkZGMTQ1AA== [2026-01-11 18:31:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:01:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNDQ0RTc0OUJCRTZEOTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNDQ0RTc0OUJCRTZEOTU5AA==", "timestamp": "1768136511", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:31:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:31:53] [INFO] Sending instructions to 917202000200 [2026-01-11 18:31:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:31:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:31:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8218930de6184354bcc073d44034ddc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:31:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNDQ0RTc0OUJCRTZEOTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNDQ0RTc0OUJCRTZEOTU5AA==\",\"timestamp\":\"1768136511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:53+05:30"} [2026-01-11 18:31:54] [DEBUG] Ignoring event: delivered [2026-01-11 18:31:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNDQ0RTc0OUJCRTZEOTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNDQ0RTc0OUJCRTZEOTU5AA==\",\"timestamp\":\"1768136511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:53+05:30"} [2026-01-11 18:31:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FGNDQ0RTc0OUJCRTZEOTU5AA== [2026-01-11 18:31:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:01:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMwQjdFRTlFRDc1MjIzMDY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMwQjdFRTlFRDc1MjIzMDY5AA==", "timestamp": "1768136517", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:31:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:31:59] [INFO] Sending instructions to 917202000200 [2026-01-11 18:31:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:31:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:31:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fbd344d538e432a90eb83be7bc96d49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:32:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMwQjdFRTlFRDc1MjIzMDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMwQjdFRTlFRDc1MjIzMDY5AA==\",\"timestamp\":\"1768136517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:59+05:30"} [2026-01-11 18:32:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMwQjdFRTlFRDc1MjIzMDY5AA== [2026-01-11 18:32:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:31:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMwQjdFRTlFRDc1MjIzMDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMwQjdFRTlFRDc1MjIzMDY5AA==\",\"timestamp\":\"1768136517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:31:59+05:30"} [2026-01-11 18:32:00] [DEBUG] Ignoring event: delivered [2026-01-11 18:32:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:02:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERTYxRjVBN0ExQUFEMkZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERTYxRjVBN0ExQUFEMkZFAA==", "timestamp": "1768136553", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:32:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:32:35] [INFO] Sending instructions to 917202000200 [2026-01-11 18:32:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:32:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:32:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f63a8082e604a258d3beb6f000a3dc7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:32:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERTYxRjVBN0ExQUFEMkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERTYxRjVBN0ExQUFEMkZFAA==\",\"timestamp\":\"1768136553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:32:35+05:30"} [2026-01-11 18:32:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERTYxRjVBN0ExQUFEMkZFAA== [2026-01-11 18:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:32:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERTYxRjVBN0ExQUFEMkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERTYxRjVBN0ExQUFEMkZFAA==\",\"timestamp\":\"1768136553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:32:36+05:30"} [2026-01-11 18:32:36] [DEBUG] Ignoring event: delivered [2026-01-11 18:32:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:02:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQkQ0MzQ5NzhBRDU1ODNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQkQ0MzQ5NzhBRDU1ODNBAA==", "timestamp": "1768136559", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:32:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:32:41] [INFO] Sending instructions to 917202000200 [2026-01-11 18:32:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:32:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:32:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "685a82cc5e984a11961bdc6799f8e3a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:32:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:32:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQkQ0MzQ5NzhBRDU1ODNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQkQ0MzQ5NzhBRDU1ODNBAA==\",\"timestamp\":\"1768136559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:32:41+05:30"} [2026-01-11 18:32:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQkQ0MzQ5NzhBRDU1ODNBAA== [2026-01-11 18:32:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:32:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQkQ0MzQ5NzhBRDU1ODNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQkQ0MzQ5NzhBRDU1ODNBAA==\",\"timestamp\":\"1768136559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:32:41+05:30"} [2026-01-11 18:32:41] [DEBUG] Ignoring event: delivered [2026-01-11 18:32:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:02:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFRDZGQzQ3M0FGRUU4MUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFRDZGQzQ3M0FGRUU4MUFBAA==", "timestamp": "1768136564", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:32:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:32:46] [INFO] Sending instructions to 917202000200 [2026-01-11 18:32:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:32:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:32:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20208be8f800432c83a847d4d140e2a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:32:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:32:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFRDZGQzQ3M0FGRUU4MUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFRDZGQzQ3M0FGRUU4MUFBAA==\",\"timestamp\":\"1768136564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:32:47+05:30"} [2026-01-11 18:32:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFRDZGQzQ3M0FGRUU4MUFBAA== [2026-01-11 18:32:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:32:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFRDZGQzQ3M0FGRUU4MUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFRDZGQzQ3M0FGRUU4MUFBAA==\",\"timestamp\":\"1768136564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:32:47+05:30"} [2026-01-11 18:32:47] [DEBUG] Ignoring event: delivered [2026-01-11 18:33:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:03:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MURGNzY1NzVEMkNCMEFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MURGNzY1NzVEMkNCMEFEAA==", "timestamp": "1768136600", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:33:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:33:22] [INFO] Sending instructions to 917202000200 [2026-01-11 18:33:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:33:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:33:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62b3ffd2e105461f9f30f7ea98f7edd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:33:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:33:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MURGNzY1NzVEMkNCMEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MURGNzY1NzVEMkNCMEFEAA==\",\"timestamp\":\"1768136600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:33:24+05:30"} [2026-01-11 18:33:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MURGNzY1NzVEMkNCMEFEAA== [2026-01-11 18:33:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:33:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MURGNzY1NzVEMkNCMEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MURGNzY1NzVEMkNCMEFEAA==\",\"timestamp\":\"1768136600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:33:24+05:30"} [2026-01-11 18:33:25] [DEBUG] Ignoring event: delivered [2026-01-11 18:33:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:03:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDM0Q1RkYyRTNDMDlCNzQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDM0Q1RkYyRTNDMDlCNzQ1AA==", "timestamp": "1768136606", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:33:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:33:27] [INFO] Sending instructions to 917202000200 [2026-01-11 18:33:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:33:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:33:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "323a49e7fd974437936e748fbd33b045", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:33:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDM0Q1RkYyRTNDMDlCNzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDM0Q1RkYyRTNDMDlCNzQ1AA==\",\"timestamp\":\"1768136606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:33:28+05:30"} [2026-01-11 18:33:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDM0Q1RkYyRTNDMDlCNzQ1AA== [2026-01-11 18:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:33:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDM0Q1RkYyRTNDMDlCNzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDM0Q1RkYyRTNDMDlCNzQ1AA==\",\"timestamp\":\"1768136606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:33:28+05:30"} [2026-01-11 18:33:29] [DEBUG] Ignoring event: delivered [2026-01-11 18:33:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:03:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwN0VEQjI5QjQyNzY1RTU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwN0VEQjI5QjQyNzY1RTU4AA==", "timestamp": "1768136611", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:33:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:33:33] [INFO] Sending instructions to 917202000200 [2026-01-11 18:33:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:33:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:33:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c15c031122c343b6aa5598cc41724557", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:33:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:33:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwN0VEQjI5QjQyNzY1RTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwN0VEQjI5QjQyNzY1RTU4AA==\",\"timestamp\":\"1768136611\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:33:34+05:30"} [2026-01-11 18:33:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwN0VEQjI5QjQyNzY1RTU4AA== [2026-01-11 18:33:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:33:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwN0VEQjI5QjQyNzY1RTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwN0VEQjI5QjQyNzY1RTU4AA==\",\"timestamp\":\"1768136611\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:33:34+05:30"} [2026-01-11 18:33:35] [DEBUG] Ignoring event: delivered [2026-01-11 18:34:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:04:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NURDQzgzMzhFOEUwQzgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NURDQzgzMzhFOEUwQzgwAA==", "timestamp": "1768136648", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:34:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:34:09] [INFO] Sending instructions to 917202000200 [2026-01-11 18:34:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:34:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:34:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40fd3329d5404b5d9e07c3264ab6dd5e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:34:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NURDQzgzMzhFOEUwQzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NURDQzgzMzhFOEUwQzgwAA==\",\"timestamp\":\"1768136648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:34:12+05:30"} [2026-01-11 18:34:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:34:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NURDQzgzMzhFOEUwQzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NURDQzgzMzhFOEUwQzgwAA==\",\"timestamp\":\"1768136648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:34:12+05:30"} [2026-01-11 18:34:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NURDQzgzMzhFOEUwQzgwAA== [2026-01-11 18:34:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:04:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCNzgyQjc3RjZDRjNGOTE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCNzgyQjc3RjZDRjNGOTE1AA==", "timestamp": "1768136653", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:34:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:34:15] [INFO] Sending instructions to 917202000200 [2026-01-11 18:34:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:34:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:34:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cfa358bd3614b1ab5bad22e5e596651", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:34:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCNzgyQjc3RjZDRjNGOTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCNzgyQjc3RjZDRjNGOTE1AA==\",\"timestamp\":\"1768136653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:34:15+05:30"} [2026-01-11 18:34:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCNzgyQjc3RjZDRjNGOTE1AA== [2026-01-11 18:34:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCNzgyQjc3RjZDRjNGOTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCNzgyQjc3RjZDRjNGOTE1AA==\",\"timestamp\":\"1768136653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:34:15+05:30"} [2026-01-11 18:34:16] [DEBUG] Ignoring event: delivered [2026-01-11 18:34:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:04:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExMjZEMTU1MzFDQzhFQjQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExMjZEMTU1MzFDQzhFQjQzAA==", "timestamp": "1768136659", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:34:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:34:21] [INFO] Sending instructions to 917202000200 [2026-01-11 18:34:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:34:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:34:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8eef6255fcaa4769b5bc7eebee7aec9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:34:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:34:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExMjZEMTU1MzFDQzhFQjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExMjZEMTU1MzFDQzhFQjQzAA==\",\"timestamp\":\"1768136659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:34:21+05:30"} [2026-01-11 18:34:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExMjZEMTU1MzFDQzhFQjQzAA== [2026-01-11 18:34:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:34:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExMjZEMTU1MzFDQzhFQjQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDExMjZEMTU1MzFDQzhFQjQzAA==\",\"timestamp\":\"1768136659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:34:21+05:30"} [2026-01-11 18:34:22] [DEBUG] Ignoring event: delivered [2026-01-11 18:34:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:04:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCQTlBNUJGMjUxMzFBRDgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCQTlBNUJGMjUxMzFBRDgyAA==", "timestamp": "1768136664", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:34:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:34:26] [INFO] Sending instructions to 917202000200 [2026-01-11 18:34:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:34:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:34:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f55df387dd4e490c88334bc993b3c79f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:34:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:34:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCQTlBNUJGMjUxMzFBRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCQTlBNUJGMjUxMzFBRDgyAA==\",\"timestamp\":\"1768136664\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:34:27+05:30"} [2026-01-11 18:34:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCQTlBNUJGMjUxMzFBRDgyAA== [2026-01-11 18:34:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:34:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCQTlBNUJGMjUxMzFBRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCQTlBNUJGMjUxMzFBRDgyAA==\",\"timestamp\":\"1768136664\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:34:27+05:30"} [2026-01-11 18:34:27] [DEBUG] Ignoring event: delivered [2026-01-11 18:35:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:05:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVEOUM4NDNGMkQ5NURGNURCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVEOUM4NDNGMkQ5NURGNURCAA==", "timestamp": "1768136700", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:35:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:35:02] [INFO] Sending instructions to 917202000200 [2026-01-11 18:35:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:35:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:35:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a690335f4df1425eba26e21772a173ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:35:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVEOUM4NDNGMkQ5NURGNURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVEOUM4NDNGMkQ5NURGNURCAA==\",\"timestamp\":\"1768136700\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:03+05:30"} [2026-01-11 18:35:04] [DEBUG] Ignoring event: delivered [2026-01-11 18:35:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVEOUM4NDNGMkQ5NURGNURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVEOUM4NDNGMkQ5NURGNURCAA==\",\"timestamp\":\"1768136700\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:03+05:30"} [2026-01-11 18:35:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVEOUM4NDNGMkQ5NURGNURCAA== [2026-01-11 18:35:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:05:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3NzkzRTUyQjE2MkREQUIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3NzkzRTUyQjE2MkREQUIxAA==", "timestamp": "1768136706", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:35:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:35:08] [INFO] Sending instructions to 917202000200 [2026-01-11 18:35:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:35:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:35:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "548d77577bb7419cb7788d6aec220a10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:35:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3NzkzRTUyQjE2MkREQUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3NzkzRTUyQjE2MkREQUIxAA==\",\"timestamp\":\"1768136706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:08+05:30"} [2026-01-11 18:35:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3NzkzRTUyQjE2MkREQUIxAA== [2026-01-11 18:35:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3NzkzRTUyQjE2MkREQUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3NzkzRTUyQjE2MkREQUIxAA==\",\"timestamp\":\"1768136706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:09+05:30"} [2026-01-11 18:35:09] [DEBUG] Ignoring event: delivered [2026-01-11 18:35:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:05:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFNTAzRUJGNkVENzI0MEFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFNTAzRUJGNkVENzI0MEFBAA==", "timestamp": "1768136712", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:35:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:35:13] [INFO] Sending instructions to 917202000200 [2026-01-11 18:35:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:35:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:35:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14b4956cfa764e27a17656c6a839ed6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:35:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFNTAzRUJGNkVENzI0MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFNTAzRUJGNkVENzI0MEFBAA==\",\"timestamp\":\"1768136712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:14+05:30"} [2026-01-11 18:35:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFNTAzRUJGNkVENzI0MEFBAA== [2026-01-11 18:35:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFNTAzRUJGNkVENzI0MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNFNTAzRUJGNkVENzI0MEFBAA==\",\"timestamp\":\"1768136712\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:14+05:30"} [2026-01-11 18:35:15] [DEBUG] Ignoring event: delivered [2026-01-11 18:35:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:05:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA5RUM5QkM0NDIwRTE4MzU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA5RUM5QkM0NDIwRTE4MzU3AA==", "timestamp": "1768136748", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:35:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:35:49] [INFO] Sending instructions to 917202000200 [2026-01-11 18:35:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:35:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:35:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f44e49a89eb4d2da7c966023fc2003a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:35:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA5RUM5QkM0NDIwRTE4MzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA5RUM5QkM0NDIwRTE4MzU3AA==\",\"timestamp\":\"1768136748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:50+05:30"} [2026-01-11 18:35:51] [DEBUG] Ignoring event: delivered [2026-01-11 18:35:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA5RUM5QkM0NDIwRTE4MzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA5RUM5QkM0NDIwRTE4MzU3AA==\",\"timestamp\":\"1768136748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:50+05:30"} [2026-01-11 18:35:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA5RUM5QkM0NDIwRTE4MzU3AA== [2026-01-11 18:35:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:05:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5OEVEMjZDNDY2OTA3RUMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5OEVEMjZDNDY2OTA3RUMxAA==", "timestamp": "1768136753", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:35:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:35:55] [INFO] Sending instructions to 917202000200 [2026-01-11 18:35:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:35:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:35:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3474e1ed8eb401cb955a35d0480a3a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5OEVEMjZDNDY2OTA3RUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5OEVEMjZDNDY2OTA3RUMxAA==\",\"timestamp\":\"1768136753\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:57+05:30"} [2026-01-11 18:35:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5OEVEMjZDNDY2OTA3RUMxAA== [2026-01-11 18:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5OEVEMjZDNDY2OTA3RUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5OEVEMjZDNDY2OTA3RUMxAA==\",\"timestamp\":\"1768136753\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:35:57+05:30"} [2026-01-11 18:35:58] [DEBUG] Ignoring event: delivered [2026-01-11 18:36:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:06:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1NTE0MjI3NjZCMkQ4QzhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1NTE0MjI3NjZCMkQ4QzhEAA==", "timestamp": "1768136759", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:36:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:36:01] [INFO] Sending instructions to 917202000200 [2026-01-11 18:36:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:36:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:36:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "112da8c289604e16a5c18aca3dbf24e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:36:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1NTE0MjI3NjZCMkQ4QzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1NTE0MjI3NjZCMkQ4QzhEAA==\",\"timestamp\":\"1768136759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:01+05:30"} [2026-01-11 18:36:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1NTE0MjI3NjZCMkQ4QzhEAA== [2026-01-11 18:36:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1NTE0MjI3NjZCMkQ4QzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1NTE0MjI3NjZCMkQ4QzhEAA==\",\"timestamp\":\"1768136759\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:01+05:30"} [2026-01-11 18:36:01] [DEBUG] Ignoring event: delivered [2026-01-11 18:36:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:06:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3NDZFOEVDNDU5RkE3REFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3NDZFOEVDNDU5RkE3REFBAA==", "timestamp": "1768136764", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:36:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:36:06] [INFO] Sending instructions to 917202000200 [2026-01-11 18:36:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:36:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:36:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f8dcf1ed7bf4f46bccc0e9a45c21e98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:36:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3NDZFOEVDNDU5RkE3REFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3NDZFOEVDNDU5RkE3REFBAA==\",\"timestamp\":\"1768136764\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:07+05:30"} [2026-01-11 18:36:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3NDZFOEVDNDU5RkE3REFBAA== [2026-01-11 18:36:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3NDZFOEVDNDU5RkE3REFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3NDZFOEVDNDU5RkE3REFBAA==\",\"timestamp\":\"1768136764\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:07+05:30"} [2026-01-11 18:36:07] [DEBUG] Ignoring event: delivered [2026-01-11 18:36:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:06:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBRTY5Mjc5OEUxNTUxRDQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBRTY5Mjc5OEUxNTUxRDQ5AA==", "timestamp": "1768136770", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:36:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:36:12] [INFO] Sending instructions to 917202000200 [2026-01-11 18:36:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:36:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:36:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a204a6f824db47c6bf0c111cbd3f8220", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:36:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBRTY5Mjc5OEUxNTUxRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBRTY5Mjc5OEUxNTUxRDQ5AA==\",\"timestamp\":\"1768136770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:14+05:30"} [2026-01-11 18:36:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBRTY5Mjc5OEUxNTUxRDQ5AA== [2026-01-11 18:36:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBRTY5Mjc5OEUxNTUxRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhBRTY5Mjc5OEUxNTUxRDQ5AA==\",\"timestamp\":\"1768136770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:14+05:30"} [2026-01-11 18:36:14] [DEBUG] Ignoring event: delivered [2026-01-11 18:36:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:06:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBQjJENkJFN0EzNjIyQjY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBQjJENkJFN0EzNjIyQjY3AA==", "timestamp": "1768136776", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:36:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:36:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:36:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:36:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:36:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8371cc913f447b2ae0b66065959b0be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:36:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBQjJENkJFN0EzNjIyQjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBQjJENkJFN0EzNjIyQjY3AA==\",\"timestamp\":\"1768136776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:18+05:30"} [2026-01-11 18:36:19] [DEBUG] Ignoring event: delivered [2026-01-11 18:36:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBQjJENkJFN0EzNjIyQjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBQjJENkJFN0EzNjIyQjY3AA==\",\"timestamp\":\"1768136776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:18+05:30"} [2026-01-11 18:36:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNBQjJENkJFN0EzNjIyQjY3AA== [2026-01-11 18:36:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:06:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0MTRCODZBMjJDMEVGREZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0MTRCODZBMjJDMEVGREZGAA==", "timestamp": "1768136781", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:36:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:36:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:36:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:36:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:36:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "866e037ff4544620934c91868b7190b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:36:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0MTRCODZBMjJDMEVGREZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0MTRCODZBMjJDMEVGREZGAA==\",\"timestamp\":\"1768136781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:23+05:30"} [2026-01-11 18:36:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0MTRCODZBMjJDMEVGREZGAA== [2026-01-11 18:36:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0MTRCODZBMjJDMEVGREZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY0MTRCODZBMjJDMEVGREZGAA==\",\"timestamp\":\"1768136781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:36:23+05:30"} [2026-01-11 18:36:24] [DEBUG] Ignoring event: delivered [2026-01-11 18:36:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:06:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MzE4OEVBMkFCQTc3RDZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MzE4OEVBMkFCQTc3RDZFAA==", "timestamp": "1768136817", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:36:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:36:59] [INFO] Sending instructions to 917202000200 [2026-01-11 18:36:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:36:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:36:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "deb8fd0fda514b5c90d1dfb238c51b90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:37:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MzE4OEVBMkFCQTc3RDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MzE4OEVBMkFCQTc3RDZFAA==\",\"timestamp\":\"1768136817\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:01+05:30"} [2026-01-11 18:37:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MzE4OEVBMkFCQTc3RDZFAA== [2026-01-11 18:37:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:36:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MzE4OEVBMkFCQTc3RDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MzE4OEVBMkFCQTc3RDZFAA==\",\"timestamp\":\"1768136817\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:01+05:30"} [2026-01-11 18:37:02] [DEBUG] Ignoring event: delivered [2026-01-11 18:37:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:07:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwMEY3NTc1MjA1MUI3RUJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwMEY3NTc1MjA1MUI3RUJCAA==", "timestamp": "1768136822", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:37:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:37:04] [INFO] Sending instructions to 917202000200 [2026-01-11 18:37:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:37:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:37:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c04b50cfeff4750abe74027762796ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwMEY3NTc1MjA1MUI3RUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwMEY3NTc1MjA1MUI3RUJCAA==\",\"timestamp\":\"1768136822\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:05+05:30"} [2026-01-11 18:37:06] [DEBUG] Ignoring event: delivered [2026-01-11 18:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwMEY3NTc1MjA1MUI3RUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwMEY3NTc1MjA1MUI3RUJCAA==\",\"timestamp\":\"1768136822\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:05+05:30"} [2026-01-11 18:37:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYwMEY3NTc1MjA1MUI3RUJCAA== [2026-01-11 18:37:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:07:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ4NjBEMERCMkQ4NDg1RjU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ4NjBEMERCMkQ4NDg1RjU0AA==", "timestamp": "1768136859", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:37:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:37:40] [INFO] Sending instructions to 917202000200 [2026-01-11 18:37:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:37:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:37:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1876659bd127478a98b5be64fdac31f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ4NjBEMERCMkQ4NDg1RjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ4NjBEMERCMkQ4NDg1RjU0AA==\",\"timestamp\":\"1768136859\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:41+05:30"} [2026-01-11 18:37:41] [DEBUG] Ignoring event: delivered [2026-01-11 18:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ4NjBEMERCMkQ4NDg1RjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ4NjBEMERCMkQ4NDg1RjU0AA==\",\"timestamp\":\"1768136859\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:41+05:30"} [2026-01-11 18:37:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ4NjBEMERCMkQ4NDg1RjU0AA== [2026-01-11 18:37:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:07:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGMjU1QTgzMkFFM0Y3Mzk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGMjU1QTgzMkFFM0Y3Mzk1AA==", "timestamp": "1768136864", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:37:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:37:46] [INFO] Sending instructions to 917202000200 [2026-01-11 18:37:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:37:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:37:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd36cbf8554149cf92fd313657996e61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGMjU1QTgzMkFFM0Y3Mzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGMjU1QTgzMkFFM0Y3Mzk1AA==\",\"timestamp\":\"1768136864\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:48+05:30"} [2026-01-11 18:37:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGMjU1QTgzMkFFM0Y3Mzk1AA== [2026-01-11 18:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGMjU1QTgzMkFFM0Y3Mzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFGMjU1QTgzMkFFM0Y3Mzk1AA==\",\"timestamp\":\"1768136864\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:48+05:30"} [2026-01-11 18:37:48] [DEBUG] Ignoring event: delivered [2026-01-11 18:37:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:07:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCRjdFRTA2MDQzM0EzNTRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCRjdFRTA2MDQzM0EzNTRDAA==", "timestamp": "1768136869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:37:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:37:51] [INFO] Sending instructions to 917202000200 [2026-01-11 18:37:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:37:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:37:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcf10953c0574b648ff577eb178fae10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:37:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCRjdFRTA2MDQzM0EzNTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCRjdFRTA2MDQzM0EzNTRDAA==\",\"timestamp\":\"1768136869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:54+05:30"} [2026-01-11 18:37:55] [DEBUG] Ignoring event: delivered [2026-01-11 18:37:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCRjdFRTA2MDQzM0EzNTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCRjdFRTA2MDQzM0EzNTRDAA==\",\"timestamp\":\"1768136869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:54+05:30"} [2026-01-11 18:37:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCRjdFRTA2MDQzM0EzNTRDAA== [2026-01-11 18:37:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:07:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2MTRFRTAwRTkwM0QxNjA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2MTRFRTAwRTkwM0QxNjA5AA==", "timestamp": "1768136875", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:37:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:37:57] [INFO] Sending instructions to 917202000200 [2026-01-11 18:37:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:37:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:37:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c3fe294e01b417fb35d79768d5e9e57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2MTRFRTAwRTkwM0QxNjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2MTRFRTAwRTkwM0QxNjA5AA==\",\"timestamp\":\"1768136875\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:58+05:30"} [2026-01-11 18:37:59] [DEBUG] Ignoring event: delivered [2026-01-11 18:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:37:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2MTRFRTAwRTkwM0QxNjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2MTRFRTAwRTkwM0QxNjA5AA==\",\"timestamp\":\"1768136875\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:37:58+05:30"} [2026-01-11 18:37:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2MTRFRTAwRTkwM0QxNjA5AA== [2026-01-11 18:38:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:08:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2OTg0OEFEM0IxMUZCNEU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2OTg0OEFEM0IxMUZCNEU4AA==", "timestamp": "1768136911", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:38:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:38:33] [INFO] Sending instructions to 917202000200 [2026-01-11 18:38:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:38:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:38:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c90dce7c395a4cf8b89aeb9fc38ec42d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:38:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2OTg0OEFEM0IxMUZCNEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2OTg0OEFEM0IxMUZCNEU4AA==\",\"timestamp\":\"1768136911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:38:35+05:30"} [2026-01-11 18:38:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2OTg0OEFEM0IxMUZCNEU4AA== [2026-01-11 18:38:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2OTg0OEFEM0IxMUZCNEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2OTg0OEFEM0IxMUZCNEU4AA==\",\"timestamp\":\"1768136911\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:38:35+05:30"} [2026-01-11 18:38:36] [DEBUG] Ignoring event: delivered [2026-01-11 18:38:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:08:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMkU1MjMyODRGMzFBRUQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMkU1MjMyODRGMzFBRUQ1AA==", "timestamp": "1768136916", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:38:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:38:38] [INFO] Sending instructions to 917202000200 [2026-01-11 18:38:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:38:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:38:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c783ea1ff33d40718f9a86e34d27bfcf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:38:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:38:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMkU1MjMyODRGMzFBRUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMkU1MjMyODRGMzFBRUQ1AA==\",\"timestamp\":\"1768136916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:38:38+05:30"} [2026-01-11 18:38:39] [DEBUG] Ignoring event: delivered [2026-01-11 18:38:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:38:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMkU1MjMyODRGMzFBRUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMkU1MjMyODRGMzFBRUQ1AA==\",\"timestamp\":\"1768136916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:38:38+05:30"} [2026-01-11 18:38:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVCMkU1MjMyODRGMzFBRUQ1AA== [2026-01-11 18:38:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:08:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOEMwMzZGNUQ2N0M3NUU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOEMwMzZGNUQ2N0M3NUU5AA==", "timestamp": "1768136922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:38:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:38:44] [INFO] Sending instructions to 917202000200 [2026-01-11 18:38:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:38:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:38:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bed5e1eb4ab64030970a6a638a696b1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:38:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:38:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOEMwMzZGNUQ2N0M3NUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOEMwMzZGNUQ2N0M3NUU5AA==\",\"timestamp\":\"1768136922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:38:44+05:30"} [2026-01-11 18:38:45] [DEBUG] Ignoring event: delivered [2026-01-11 18:38:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:38:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOEMwMzZGNUQ2N0M3NUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOEMwMzZGNUQ2N0M3NUU5AA==\",\"timestamp\":\"1768136922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:38:44+05:30"} [2026-01-11 18:38:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOEMwMzZGNUQ2N0M3NUU5AA== [2026-01-11 18:38:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:08:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0NDQ5MTlFMkJCM0ZGNEVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0NDQ5MTlFMkJCM0ZGNEVEAA==", "timestamp": "1768136927", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:38:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:38:49] [INFO] Sending instructions to 917202000200 [2026-01-11 18:38:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:38:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:38:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9d6758f2e1f4f30a1c014fec102f36a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:38:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:38:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0NDQ5MTlFMkJCM0ZGNEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0NDQ5MTlFMkJCM0ZGNEVEAA==\",\"timestamp\":\"1768136927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:38:51+05:30"} [2026-01-11 18:38:52] [DEBUG] Ignoring event: delivered [2026-01-11 18:38:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:38:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0NDQ5MTlFMkJCM0ZGNEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0NDQ5MTlFMkJCM0ZGNEVEAA==\",\"timestamp\":\"1768136927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:38:51+05:30"} [2026-01-11 18:38:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg0NDQ5MTlFMkJCM0ZGNEVEAA== [2026-01-11 18:39:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:09:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUJDNUUwRjc0QjFENUY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUJDNUUwRjc0QjFENUY0AA==", "timestamp": "1768136964", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:39:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:39:25] [INFO] Sending instructions to 917202000200 [2026-01-11 18:39:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:39:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:39:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68431a6e3c004663b10b02a83e0d7e4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:39:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUJDNUUwRjc0QjFENUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUJDNUUwRjc0QjFENUY0AA==\",\"timestamp\":\"1768136964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:39:25+05:30"} [2026-01-11 18:39:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUJDNUUwRjc0QjFENUY0AA== [2026-01-11 18:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:39:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUJDNUUwRjc0QjFENUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MUJDNUUwRjc0QjFENUY0AA==\",\"timestamp\":\"1768136964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:39:25+05:30"} [2026-01-11 18:39:26] [DEBUG] Ignoring event: delivered [2026-01-11 18:39:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:09:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NFRDU0MEE5MEJDRUVBNzFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NFRDU0MEE5MEJDRUVBNzFFAA==", "timestamp": "1768136969", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:39:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:39:30] [INFO] Sending instructions to 917202000200 [2026-01-11 18:39:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:39:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:39:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a31f4e727b94ef29a3a0e6ab55244fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:39:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NFRDU0MEE5MEJDRUVBNzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NFRDU0MEE5MEJDRUVBNzFFAA==\",\"timestamp\":\"1768136969\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:39:32+05:30"} [2026-01-11 18:39:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NFRDU0MEE5MEJDRUVBNzFFAA== [2026-01-11 18:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:39:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NFRDU0MEE5MEJDRUVBNzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NFRDU0MEE5MEJDRUVBNzFFAA==\",\"timestamp\":\"1768136969\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:39:32+05:30"} [2026-01-11 18:39:33] [DEBUG] Ignoring event: delivered [2026-01-11 18:39:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:09:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMjhFMTExRUQzMkZFNzY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMjhFMTExRUQzMkZFNzY2AA==", "timestamp": "1768136974", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:39:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:39:36] [INFO] Sending instructions to 917202000200 [2026-01-11 18:39:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:39:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:39:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b9b880986b04ea0aad46f7a951b39be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:39:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:39:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMjhFMTExRUQzMkZFNzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMjhFMTExRUQzMkZFNzY2AA==\",\"timestamp\":\"1768136974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:39:36+05:30"} [2026-01-11 18:39:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMjhFMTExRUQzMkZFNzY2AA== [2026-01-11 18:39:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:39:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMjhFMTExRUQzMkZFNzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJEMjhFMTExRUQzMkZFNzY2AA==\",\"timestamp\":\"1768136974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:39:36+05:30"} [2026-01-11 18:39:37] [DEBUG] Ignoring event: delivered [2026-01-11 18:39:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:09:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzMjNBRTM3NjQ0RTc3Qjc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzMjNBRTM3NjQ0RTc3Qjc1AA==", "timestamp": "1768136979", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:39:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:39:41] [INFO] Sending instructions to 917202000200 [2026-01-11 18:39:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:39:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:39:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccb94c4474aa4f9ead7de2161b058c7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:39:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:39:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzMjNBRTM3NjQ0RTc3Qjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzMjNBRTM3NjQ0RTc3Qjc1AA==\",\"timestamp\":\"1768136979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:39:42+05:30"} [2026-01-11 18:39:43] [DEBUG] Ignoring event: delivered [2026-01-11 18:39:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:39:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzMjNBRTM3NjQ0RTc3Qjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzMjNBRTM3NjQ0RTc3Qjc1AA==\",\"timestamp\":\"1768136979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:39:42+05:30"} [2026-01-11 18:39:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzMjNBRTM3NjQ0RTc3Qjc1AA== [2026-01-11 18:40:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:10:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2OUFCQTAwQTk3OTNFNjUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2OUFCQTAwQTk3OTNFNjUzAA==", "timestamp": "1768137015", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:40:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:40:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:40:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:40:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:40:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50ec6c9b1cef4991b33cfbc80f7ca63e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:40:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2OUFCQTAwQTk3OTNFNjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2OUFCQTAwQTk3OTNFNjUzAA==\",\"timestamp\":\"1768137015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:40:18+05:30"} [2026-01-11 18:40:19] [DEBUG] Ignoring event: delivered [2026-01-11 18:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:40:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2OUFCQTAwQTk3OTNFNjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2OUFCQTAwQTk3OTNFNjUzAA==\",\"timestamp\":\"1768137015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:40:18+05:30"} [2026-01-11 18:40:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2OUFCQTAwQTk3OTNFNjUzAA== [2026-01-11 18:40:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:10:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCNzFGNzI1RUU4NzU4NEREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCNzFGNzI1RUU4NzU4NEREAA==", "timestamp": "1768137021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:40:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:40:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:40:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:40:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:40:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8d75aab8ec84cc7a78400bea735b356", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:40:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:40:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCNzFGNzI1RUU4NzU4NEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCNzFGNzI1RUU4NzU4NEREAA==\",\"timestamp\":\"1768137021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:40:24+05:30"} [2026-01-11 18:40:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCNzFGNzI1RUU4NzU4NEREAA== [2026-01-11 18:40:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:40:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCNzFGNzI1RUU4NzU4NEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVCNzFGNzI1RUU4NzU4NEREAA==\",\"timestamp\":\"1768137021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:40:24+05:30"} [2026-01-11 18:40:25] [DEBUG] Ignoring event: delivered [2026-01-11 18:40:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:10:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQjc2OTY2MTU5RjA2RjYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQjc2OTY2MTU5RjA2RjYzAA==", "timestamp": "1768137026", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:40:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:40:28] [INFO] Sending instructions to 917202000200 [2026-01-11 18:40:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:40:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:40:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02e5f3f02797485cbcc9b691bac0c859", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:40:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQjc2OTY2MTU5RjA2RjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQjc2OTY2MTU5RjA2RjYzAA==\",\"timestamp\":\"1768137026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:40:30+05:30"} [2026-01-11 18:40:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQjc2OTY2MTU5RjA2RjYzAA== [2026-01-11 18:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:40:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQjc2OTY2MTU5RjA2RjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQjc2OTY2MTU5RjA2RjYzAA==\",\"timestamp\":\"1768137026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:40:31+05:30"} [2026-01-11 18:40:31] [DEBUG] Ignoring event: delivered [2026-01-11 18:41:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:11:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE3QUI1RDMzNTE3REM5MzJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE3QUI1RDMzNTE3REM5MzJEAA==", "timestamp": "1768137062", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:41:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:41:05] [INFO] Sending instructions to 917202000200 [2026-01-11 18:41:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:41:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:41:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d165fae9006403485f44a86624b8910", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE3QUI1RDMzNTE3REM5MzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE3QUI1RDMzNTE3REM5MzJEAA==\",\"timestamp\":\"1768137062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:06+05:30"} [2026-01-11 18:41:07] [DEBUG] Ignoring event: delivered [2026-01-11 18:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE3QUI1RDMzNTE3REM5MzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE3QUI1RDMzNTE3REM5MzJEAA==\",\"timestamp\":\"1768137062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:06+05:30"} [2026-01-11 18:41:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE3QUI1RDMzNTE3REM5MzJEAA== [2026-01-11 18:41:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:11:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwN0FBRjI0MDE2MTI5RDYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwN0FBRjI0MDE2MTI5RDYxAA==", "timestamp": "1768137068", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:41:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:41:10] [INFO] Sending instructions to 917202000200 [2026-01-11 18:41:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:41:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:41:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bfa2963eb79f4b1397bb53c128c2fb58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwN0FBRjI0MDE2MTI5RDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwN0FBRjI0MDE2MTI5RDYxAA==\",\"timestamp\":\"1768137068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:12+05:30"} [2026-01-11 18:41:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwN0FBRjI0MDE2MTI5RDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwN0FBRjI0MDE2MTI5RDYxAA==\",\"timestamp\":\"1768137068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:12+05:30"} [2026-01-11 18:41:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwN0FBRjI0MDE2MTI5RDYxAA== [2026-01-11 18:41:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:11:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4RTI1RDA0OTAxNjYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4RTI1RDA0OTAxNjYwAA==", "timestamp": "1768137074", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:41:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:41:16] [INFO] Sending instructions to 917202000200 [2026-01-11 18:41:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:41:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:41:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19e73cd2e86d4b09b682ab2d6e7cda8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:41:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4RTI1RDA0OTAxNjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4RTI1RDA0OTAxNjYwAA==\",\"timestamp\":\"1768137074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:22+05:30"} [2026-01-11 18:41:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4RTI1RDA0OTAxNjYwAA== [2026-01-11 18:41:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4RTI1RDA0OTAxNjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4RTI1RDA0OTAxNjYwAA==\",\"timestamp\":\"1768137074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:22+05:30"} [2026-01-11 18:41:26] [DEBUG] Ignoring event: delivered [2026-01-11 18:41:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:11:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1QUExRUNFNDc3MkM0RDAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1QUExRUNFNDc3MkM0RDAzAA==", "timestamp": "1768137110", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:41:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:41:52] [INFO] Sending instructions to 917202000200 [2026-01-11 18:41:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:41:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:41:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ece555e78bac49c59ab400eed35ad6d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:41:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1QUExRUNFNDc3MkM0RDAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1QUExRUNFNDc3MkM0RDAzAA==\",\"timestamp\":\"1768137110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:52+05:30"} [2026-01-11 18:41:53] [DEBUG] Ignoring event: delivered [2026-01-11 18:41:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1QUExRUNFNDc3MkM0RDAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1QUExRUNFNDc3MkM0RDAzAA==\",\"timestamp\":\"1768137110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:52+05:30"} [2026-01-11 18:41:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI1QUExRUNFNDc3MkM0RDAzAA== [2026-01-11 18:41:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:11:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1RTIyRjQ3MTg2QjQ1MkM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1RTIyRjQ3MTg2QjQ1MkM3AA==", "timestamp": "1768137116", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:41:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:41:57] [INFO] Sending instructions to 917202000200 [2026-01-11 18:41:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:41:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:41:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6189ea8f7184bcdb117454b78ac20ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1RTIyRjQ3MTg2QjQ1MkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1RTIyRjQ3MTg2QjQ1MkM3AA==\",\"timestamp\":\"1768137116\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:57+05:30"} [2026-01-11 18:41:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1RTIyRjQ3MTg2QjQ1MkM3AA== [2026-01-11 18:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:41:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1RTIyRjQ3MTg2QjQ1MkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1RTIyRjQ3MTg2QjQ1MkM3AA==\",\"timestamp\":\"1768137116\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:41:57+05:30"} [2026-01-11 18:41:58] [DEBUG] Ignoring event: delivered [2026-01-11 18:42:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:12:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwRERCQkEwQUE1RjZGRkNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwRERCQkEwQUE1RjZGRkNDAA==", "timestamp": "1768137121", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:42:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:42:03] [INFO] Sending instructions to 917202000200 [2026-01-11 18:42:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:42:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:42:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e195dce49ed4aeaa491c5b4990af41a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwRERCQkEwQUE1RjZGRkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwRERCQkEwQUE1RjZGRkNDAA==\",\"timestamp\":\"1768137121\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:04+05:30"} [2026-01-11 18:42:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwRERCQkEwQUE1RjZGRkNDAA== [2026-01-11 18:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwRERCQkEwQUE1RjZGRkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YwRERCQkEwQUE1RjZGRkNDAA==\",\"timestamp\":\"1768137121\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:05+05:30"} [2026-01-11 18:42:05] [DEBUG] Ignoring event: delivered [2026-01-11 18:42:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:12:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDNjg5N0NDQ0QwNUI1M0UyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDNjg5N0NDQ0QwNUI1M0UyAA==", "timestamp": "1768137126", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:42:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:42:08] [INFO] Sending instructions to 917202000200 [2026-01-11 18:42:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:42:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:42:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "139122d42f9e47b3b34068d5cf8d218c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:42:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDNjg5N0NDQ0QwNUI1M0UyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDNjg5N0NDQ0QwNUI1M0UyAA==\",\"timestamp\":\"1768137126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:09+05:30"} [2026-01-11 18:42:09] [DEBUG] Ignoring event: delivered [2026-01-11 18:42:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDNjg5N0NDQ0QwNUI1M0UyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDNjg5N0NDQ0QwNUI1M0UyAA==\",\"timestamp\":\"1768137126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:09+05:30"} [2026-01-11 18:42:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRDNjg5N0NDQ0QwNUI1M0UyAA== [2026-01-11 18:42:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:12:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjQ1NDc1NUNCN0VGNEZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjQ1NDc1NUNCN0VGNEZFAA==", "timestamp": "1768137162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:42:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:42:44] [INFO] Sending instructions to 917202000200 [2026-01-11 18:42:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:42:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:42:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b557acf8937e40c0a8c7a89a144eb9d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjQ1NDc1NUNCN0VGNEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjQ1NDc1NUNCN0VGNEZFAA==\",\"timestamp\":\"1768137162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:45+05:30"} [2026-01-11 18:42:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjQ1NDc1NUNCN0VGNEZFAA== [2026-01-11 18:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjQ1NDc1NUNCN0VGNEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg0QjQ1NDc1NUNCN0VGNEZFAA==\",\"timestamp\":\"1768137162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:45+05:30"} [2026-01-11 18:42:46] [DEBUG] Ignoring event: delivered [2026-01-11 18:42:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:12:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI0MTNDRkI1QkM0MEI1OUU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI0MTNDRkI1QkM0MEI1OUU0AA==", "timestamp": "1768137168", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:42:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:42:50] [INFO] Sending instructions to 917202000200 [2026-01-11 18:42:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:42:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:42:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3493ef75f34a498ca1a473b8255cc5b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI0MTNDRkI1QkM0MEI1OUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI0MTNDRkI1QkM0MEI1OUU0AA==\",\"timestamp\":\"1768137168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:51+05:30"} [2026-01-11 18:42:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI0MTNDRkI1QkM0MEI1OUU0AA== [2026-01-11 18:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI0MTNDRkI1QkM0MEI1OUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI0MTNDRkI1QkM0MEI1OUU0AA==\",\"timestamp\":\"1768137168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:51+05:30"} [2026-01-11 18:42:51] [DEBUG] Ignoring event: delivered [2026-01-11 18:42:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:12:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5Q0Q1RThFQzQ0NDQyNDI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5Q0Q1RThFQzQ0NDQyNDI3AA==", "timestamp": "1768137173", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:42:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:42:55] [INFO] Sending instructions to 917202000200 [2026-01-11 18:42:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:42:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:42:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2871f25d21494a35bae096869ad785cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:42:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5Q0Q1RThFQzQ0NDQyNDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5Q0Q1RThFQzQ0NDQyNDI3AA==\",\"timestamp\":\"1768137173\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:56+05:30"} [2026-01-11 18:42:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5Q0Q1RThFQzQ0NDQyNDI3AA== [2026-01-11 18:42:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5Q0Q1RThFQzQ0NDQyNDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg5Q0Q1RThFQzQ0NDQyNDI3AA==\",\"timestamp\":\"1768137173\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:42:56+05:30"} [2026-01-11 18:42:56] [DEBUG] Ignoring event: delivered [2026-01-11 18:43:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:13:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxMzMwNzIwNjc3NTE5OUM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxMzMwNzIwNjc3NTE5OUM4AA==", "timestamp": "1768137209", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:43:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:43:31] [INFO] Sending instructions to 917202000200 [2026-01-11 18:43:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:43:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:43:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a0786834597453ab12fceddd75737a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxMzMwNzIwNjc3NTE5OUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxMzMwNzIwNjc3NTE5OUM4AA==\",\"timestamp\":\"1768137209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:43:31+05:30"} [2026-01-11 18:43:32] [DEBUG] Ignoring event: delivered [2026-01-11 18:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxMzMwNzIwNjc3NTE5OUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxMzMwNzIwNjc3NTE5OUM4AA==\",\"timestamp\":\"1768137209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:43:31+05:30"} [2026-01-11 18:43:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxMzMwNzIwNjc3NTE5OUM4AA== [2026-01-11 18:43:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:13:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERCQjRGQTJERjBDMzJCNzdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERCQjRGQTJERjBDMzJCNzdGAA==", "timestamp": "1768137215", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:43:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:43:37] [INFO] Sending instructions to 917202000200 [2026-01-11 18:43:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:43:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:43:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3cee9f12c2a24d62b124cc8302765d51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:43:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERCQjRGQTJERjBDMzJCNzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERCQjRGQTJERjBDMzJCNzdGAA==\",\"timestamp\":\"1768137215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:43:37+05:30"} [2026-01-11 18:43:37] [DEBUG] Ignoring event: delivered [2026-01-11 18:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:43:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERCQjRGQTJERjBDMzJCNzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERCQjRGQTJERjBDMzJCNzdGAA==\",\"timestamp\":\"1768137215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:43:37+05:30"} [2026-01-11 18:43:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERCQjRGQTJERjBDMzJCNzdGAA== [2026-01-11 18:43:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:13:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczMzQ0RkE1MEMyQjc5MjhFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczMzQ0RkE1MEMyQjc5MjhFAA==", "timestamp": "1768137220", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:43:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:43:42] [INFO] Sending instructions to 917202000200 [2026-01-11 18:43:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:43:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:43:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92e1de5e02764e4c98bf56b9da98e390", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:43:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:43:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczMzQ0RkE1MEMyQjc5MjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczMzQ0RkE1MEMyQjc5MjhFAA==\",\"timestamp\":\"1768137220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:43:43+05:30"} [2026-01-11 18:43:43] [DEBUG] Ignoring event: delivered [2026-01-11 18:43:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:13:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGQjZBREZFNTBFOEZGQTM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGQjZBREZFNTBFOEZGQTM2AA==", "timestamp": "1768137226", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:43:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:43:47] [INFO] Sending instructions to 917202000200 [2026-01-11 18:43:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:43:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:43:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2afb31ed657c4ce2880de4cbc6e4a0a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:43:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:43:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczMzQ0RkE1MEMyQjc5MjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczMzQ0RkE1MEMyQjc5MjhFAA==\",\"timestamp\":\"1768137220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:43:48+05:30"} [2026-01-11 18:43:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczMzQ0RkE1MEMyQjc5MjhFAA== [2026-01-11 18:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGQjZBREZFNTBFOEZGQTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGQjZBREZFNTBFOEZGQTM2AA==\",\"timestamp\":\"1768137226\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:43:50+05:30"} [2026-01-11 18:43:51] [DEBUG] Ignoring event: delivered [2026-01-11 18:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGQjZBREZFNTBFOEZGQTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGQjZBREZFNTBFOEZGQTM2AA==\",\"timestamp\":\"1768137226\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:43:50+05:30"} [2026-01-11 18:43:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGQjZBREZFNTBFOEZGQTM2AA== [2026-01-11 18:44:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:14:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBQkM1OUJBQjdBNTE3NjU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBQkM1OUJBQjdBNTE3NjU3AA==", "timestamp": "1768137261", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:44:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:44:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:44:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:44:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:44:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "863710702e9548c6b72145da87323399", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:44:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:44:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBQkM1OUJBQjdBNTE3NjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBQkM1OUJBQjdBNTE3NjU3AA==\",\"timestamp\":\"1768137261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:44:27+05:30"} [2026-01-11 18:44:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBQkM1OUJBQjdBNTE3NjU3AA== [2026-01-11 18:44:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:44:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBQkM1OUJBQjdBNTE3NjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBQkM1OUJBQjdBNTE3NjU3AA==\",\"timestamp\":\"1768137261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:44:27+05:30"} [2026-01-11 18:44:28] [DEBUG] Ignoring event: delivered [2026-01-11 18:44:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:14:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzQTE2Qjg1RkIxMzgwQkFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzQTE2Qjg1RkIxMzgwQkFGAA==", "timestamp": "1768137267", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:44:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:44:28] [INFO] Sending instructions to 917202000200 [2026-01-11 18:44:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:44:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:44:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f19fc684893435db0702bd2d5141145", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:44:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:14:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTIxOEE0QUE0NEYzQTNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTIxOEE0QUE0NEYzQTNBAA==", "timestamp": "1768137272", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:44:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:44:34] [INFO] Sending instructions to 917202000200 [2026-01-11 18:44:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:44:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:44:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f163eb618b34035ae16929bff03c5c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:44:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:44:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTIxOEE0QUE0NEYzQTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTIxOEE0QUE0NEYzQTNBAA==\",\"timestamp\":\"1768137272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:44:34+05:30"} [2026-01-11 18:44:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTIxOEE0QUE0NEYzQTNBAA== [2026-01-11 18:44:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:44:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTIxOEE0QUE0NEYzQTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTIxOEE0QUE0NEYzQTNBAA==\",\"timestamp\":\"1768137272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:44:34+05:30"} [2026-01-11 18:44:34] [DEBUG] Ignoring event: delivered [2026-01-11 18:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzQTE2Qjg1RkIxMzgwQkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzQTE2Qjg1RkIxMzgwQkFGAA==\",\"timestamp\":\"1768137267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:44:34+05:30"} [2026-01-11 18:44:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzQTE2Qjg1RkIxMzgwQkFGAA== [2026-01-11 18:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzQTE2Qjg1RkIxMzgwQkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzQTE2Qjg1RkIxMzgwQkFGAA==\",\"timestamp\":\"1768137267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:44:35+05:30"} [2026-01-11 18:44:36] [DEBUG] Ignoring event: delivered [2026-01-11 18:45:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:15:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyQjZFMEE2MTk4RTg5Qjc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyQjZFMEE2MTk4RTg5Qjc5AA==", "timestamp": "1768137308", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:45:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:45:10] [INFO] Sending instructions to 917202000200 [2026-01-11 18:45:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:45:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:45:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "292e9e77d5e14de1a0fb1864a21902fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:45:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:45:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyQjZFMEE2MTk4RTg5Qjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyQjZFMEE2MTk4RTg5Qjc5AA==\",\"timestamp\":\"1768137308\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:45:10+05:30"} [2026-01-11 18:45:11] [DEBUG] Ignoring event: delivered [2026-01-11 18:45:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:45:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyQjZFMEE2MTk4RTg5Qjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyQjZFMEE2MTk4RTg5Qjc5AA==\",\"timestamp\":\"1768137308\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:45:10+05:30"} [2026-01-11 18:45:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcyQjZFMEE2MTk4RTg5Qjc5AA== [2026-01-11 18:45:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:15:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3QURFMjg0MjEwNzVBQTY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3QURFMjg0MjEwNzVBQTY5AA==", "timestamp": "1768137315", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:45:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:45:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:45:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:45:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:45:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d1284ba5d0e406ba1f94e766eb12a28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:45:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:45:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3QURFMjg0MjEwNzVBQTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3QURFMjg0MjEwNzVBQTY5AA==\",\"timestamp\":\"1768137315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:45:20+05:30"} [2026-01-11 18:45:22] [DEBUG] Ignoring event: delivered [2026-01-11 18:45:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:45:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3QURFMjg0MjEwNzVBQTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3QURFMjg0MjEwNzVBQTY5AA==\",\"timestamp\":\"1768137315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:45:20+05:30"} [2026-01-11 18:45:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3QURFMjg0MjEwNzVBQTY5AA== [2026-01-11 18:45:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:15:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTI2QzFCMzhGQzBBQ0JGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTI2QzFCMzhGQzBBQ0JGAA==", "timestamp": "1768137321", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:45:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:45:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:45:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:45:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:45:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b35ab0cec53e482c9e146a7247cbdf1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:45:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:45:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTI2QzFCMzhGQzBBQ0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTI2QzFCMzhGQzBBQ0JGAA==\",\"timestamp\":\"1768137321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:45:24+05:30"} [2026-01-11 18:45:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTI2QzFCMzhGQzBBQ0JGAA== [2026-01-11 18:45:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:45:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTI2QzFCMzhGQzBBQ0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJCNTI2QzFCMzhGQzBBQ0JGAA==\",\"timestamp\":\"1768137321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:45:24+05:30"} [2026-01-11 18:45:25] [DEBUG] Ignoring event: delivered [2026-01-11 18:45:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:15:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEMDAxQzQ4RkVGOUJFNzQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEMDAxQzQ4RkVGOUJFNzQ5AA==", "timestamp": "1768137327", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:45:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:45:29] [INFO] Sending instructions to 917202000200 [2026-01-11 18:45:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:45:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:45:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "002ae532b7344f2893d0408ae3d19bf7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:45:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:45:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEMDAxQzQ4RkVGOUJFNzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEMDAxQzQ4RkVGOUJFNzQ5AA==\",\"timestamp\":\"1768137327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:45:31+05:30"} [2026-01-11 18:45:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEMDAxQzQ4RkVGOUJFNzQ5AA== [2026-01-11 18:45:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:45:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEMDAxQzQ4RkVGOUJFNzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEMDAxQzQ4RkVGOUJFNzQ5AA==\",\"timestamp\":\"1768137327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:45:31+05:30"} [2026-01-11 18:45:32] [DEBUG] Ignoring event: delivered [2026-01-11 18:46:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:16:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkxODI5NDFDNkI1OUM3OTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkxODI5NDFDNkI1OUM3OTc1AA==", "timestamp": "1768137364", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:46:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:46:06] [INFO] Sending instructions to 917202000200 [2026-01-11 18:46:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:46:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:46:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "756888f8c3924bb882a12c6042c3e961", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:46:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkxODI5NDFDNkI1OUM3OTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkxODI5NDFDNkI1OUM3OTc1AA==\",\"timestamp\":\"1768137364\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:06+05:30"} [2026-01-11 18:46:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkxODI5NDFDNkI1OUM3OTc1AA== [2026-01-11 18:46:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkxODI5NDFDNkI1OUM3OTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkxODI5NDFDNkI1OUM3OTc1AA==\",\"timestamp\":\"1768137364\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:06+05:30"} [2026-01-11 18:46:07] [DEBUG] Ignoring event: delivered [2026-01-11 18:46:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:16:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRDRFOEFEQ0FEODNCRUE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRDRFOEFEQ0FEODNCRUE1AA==", "timestamp": "1768137369", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:46:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:46:11] [INFO] Sending instructions to 917202000200 [2026-01-11 18:46:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:46:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:46:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9e0b30ac944414bb696c684fed36e65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:46:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRDRFOEFEQ0FEODNCRUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRDRFOEFEQ0FEODNCRUE1AA==\",\"timestamp\":\"1768137369\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:11+05:30"} [2026-01-11 18:46:12] [DEBUG] Ignoring event: delivered [2026-01-11 18:46:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRDRFOEFEQ0FEODNCRUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRDRFOEFEQ0FEODNCRUE1AA==\",\"timestamp\":\"1768137369\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:11+05:30"} [2026-01-11 18:46:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGRDRFOEFEQ0FEODNCRUE1AA== [2026-01-11 18:46:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:16:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRTIwMUM4MjI4RDgzMEMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRTIwMUM4MjI4RDgzMEMzAA==", "timestamp": "1768137375", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:46:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:46:16] [INFO] Sending instructions to 917202000200 [2026-01-11 18:46:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:46:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:46:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "598b5f82677740b1b24d3992b729c63a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:46:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRTIwMUM4MjI4RDgzMEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRTIwMUM4MjI4RDgzMEMzAA==\",\"timestamp\":\"1768137375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:17+05:30"} [2026-01-11 18:46:17] [DEBUG] Ignoring event: delivered [2026-01-11 18:46:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRTIwMUM4MjI4RDgzMEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRTIwMUM4MjI4RDgzMEMzAA==\",\"timestamp\":\"1768137375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:17+05:30"} [2026-01-11 18:46:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCRTIwMUM4MjI4RDgzMEMzAA== [2026-01-11 18:46:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:16:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0RTYyNkU0NjI1N0JCRTJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0RTYyNkU0NjI1N0JCRTJDAA==", "timestamp": "1768137380", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:46:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:46:22] [INFO] Sending instructions to 917202000200 [2026-01-11 18:46:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:46:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:46:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9aead1d6149c4016b64dfffc0d64065f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:46:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0RTYyNkU0NjI1N0JCRTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0RTYyNkU0NjI1N0JCRTJDAA==\",\"timestamp\":\"1768137380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:23+05:30"} [2026-01-11 18:46:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0RTYyNkU0NjI1N0JCRTJDAA== [2026-01-11 18:46:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0RTYyNkU0NjI1N0JCRTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0RTYyNkU0NjI1N0JCRTJDAA==\",\"timestamp\":\"1768137380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:23+05:30"} [2026-01-11 18:46:24] [DEBUG] Ignoring event: delivered [2026-01-11 18:46:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:16:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRUMxOEQwQjg0MzRBMDhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRUMxOEQwQjg0MzRBMDhGAA==", "timestamp": "1768137416", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:46:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:46:58] [INFO] Sending instructions to 917202000200 [2026-01-11 18:46:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:46:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:46:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e1a25ac8e494eb7aae56242e1a53f76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:47:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRUMxOEQwQjg0MzRBMDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRUMxOEQwQjg0MzRBMDhGAA==\",\"timestamp\":\"1768137416\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:59+05:30"} [2026-01-11 18:47:00] [DEBUG] Ignoring event: delivered [2026-01-11 18:47:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:46:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRUMxOEQwQjg0MzRBMDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRUMxOEQwQjg0MzRBMDhGAA==\",\"timestamp\":\"1768137416\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:46:59+05:30"} [2026-01-11 18:47:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxRUMxOEQwQjg0MzRBMDhGAA== [2026-01-11 18:47:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:17:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGRkExQTY1RDcyMDlBREY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGRkExQTY1RDcyMDlBREY3AA==", "timestamp": "1768137423", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:47:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:47:05] [INFO] Sending instructions to 917202000200 [2026-01-11 18:47:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:47:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:47:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2c6a566531b4174948c5cdea673e9ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:47:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGRkExQTY1RDcyMDlBREY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGRkExQTY1RDcyMDlBREY3AA==\",\"timestamp\":\"1768137423\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:05+05:30"} [2026-01-11 18:47:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGRkExQTY1RDcyMDlBREY3AA== [2026-01-11 18:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGRkExQTY1RDcyMDlBREY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRGRkExQTY1RDcyMDlBREY3AA==\",\"timestamp\":\"1768137423\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:05+05:30"} [2026-01-11 18:47:06] [DEBUG] Ignoring event: delivered [2026-01-11 18:47:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:17:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY3OUIwREE4QjNCQTEzNjA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY3OUIwREE4QjNCQTEzNjA1AA==", "timestamp": "1768137429", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:47:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:47:11] [INFO] Sending instructions to 917202000200 [2026-01-11 18:47:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:47:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:47:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ef5c50792e9410e8d8ba03191ab5b3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:47:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY3OUIwREE4QjNCQTEzNjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY3OUIwREE4QjNCQTEzNjA1AA==\",\"timestamp\":\"1768137429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:12+05:30"} [2026-01-11 18:47:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY3OUIwREE4QjNCQTEzNjA1AA== [2026-01-11 18:47:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY3OUIwREE4QjNCQTEzNjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY3OUIwREE4QjNCQTEzNjA1AA==\",\"timestamp\":\"1768137429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:12+05:30"} [2026-01-11 18:47:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:47:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:17:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1ODA2NkU5MTZCMkRGMTQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1ODA2NkU5MTZCMkRGMTQ2AA==", "timestamp": "1768137436", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:47:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:47:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:47:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:47:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:47:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "775bb5f79e464b84a2d3b84be6487242", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:47:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:17:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRDdEOEI3OTQwNjE0QTdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRDdEOEI3OTQwNjE0QTdFAA==", "timestamp": "1768137441", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:47:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:47:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:47:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:47:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:47:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "266a82824c5241c5b3a33824bfbec416", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1ODA2NkU5MTZCMkRGMTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1ODA2NkU5MTZCMkRGMTQ2AA==\",\"timestamp\":\"1768137436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:23+05:30"} [2026-01-11 18:47:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1ODA2NkU5MTZCMkRGMTQ2AA== [2026-01-11 18:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1ODA2NkU5MTZCMkRGMTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1ODA2NkU5MTZCMkRGMTQ2AA==\",\"timestamp\":\"1768137436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:23+05:30"} [2026-01-11 18:47:24] [DEBUG] Ignoring event: delivered [2026-01-11 18:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRDdEOEI3OTQwNjE0QTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRDdEOEI3OTQwNjE0QTdFAA==\",\"timestamp\":\"1768137441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:24+05:30"} [2026-01-11 18:47:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRDdEOEI3OTQwNjE0QTdFAA== [2026-01-11 18:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRDdEOEI3OTQwNjE0QTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAzRDdEOEI3OTQwNjE0QTdFAA==\",\"timestamp\":\"1768137441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:24+05:30"} [2026-01-11 18:47:24] [DEBUG] Ignoring event: delivered [2026-01-11 18:47:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:17:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwNUU4OUNBODA3Q0Y1MjlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwNUU4OUNBODA3Q0Y1MjlGAA==", "timestamp": "1768137447", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:47:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:47:29] [INFO] Sending instructions to 917202000200 [2026-01-11 18:47:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:47:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:47:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f7496a0cfb640fd8359da68a02b3353", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:47:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwNUU4OUNBODA3Q0Y1MjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwNUU4OUNBODA3Q0Y1MjlGAA==\",\"timestamp\":\"1768137447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:30+05:30"} [2026-01-11 18:47:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwNUU4OUNBODA3Q0Y1MjlGAA== [2026-01-11 18:47:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:47:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwNUU4OUNBODA3Q0Y1MjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUwNUU4OUNBODA3Q0Y1MjlGAA==\",\"timestamp\":\"1768137447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:47:30+05:30"} [2026-01-11 18:47:30] [DEBUG] Ignoring event: delivered [2026-01-11 18:48:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:18:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyNDU4RkExODhEMUZCREM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyNDU4RkExODhEMUZCREM5AA==", "timestamp": "1768137483", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:48:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:48:05] [INFO] Sending instructions to 917202000200 [2026-01-11 18:48:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:48:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:48:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fac658ab86524519b36734e2527ddd78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:48:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyNDU4RkExODhEMUZCREM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyNDU4RkExODhEMUZCREM5AA==\",\"timestamp\":\"1768137483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:07+05:30"} [2026-01-11 18:48:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyNDU4RkExODhEMUZCREM5AA== [2026-01-11 18:48:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyNDU4RkExODhEMUZCREM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkyNDU4RkExODhEMUZCREM5AA==\",\"timestamp\":\"1768137483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:07+05:30"} [2026-01-11 18:48:09] [DEBUG] Ignoring event: delivered [2026-01-11 18:48:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:18:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRENzY5ODlGOEI1MUZDMjZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRENzY5ODlGOEI1MUZDMjZDAA==", "timestamp": "1768137489", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:48:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:48:11] [INFO] Sending instructions to 917202000200 [2026-01-11 18:48:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:48:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:48:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b46638959814332af63748094fef316", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:48:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRENzY5ODlGOEI1MUZDMjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRENzY5ODlGOEI1MUZDMjZDAA==\",\"timestamp\":\"1768137489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:11+05:30"} [2026-01-11 18:48:11] [DEBUG] Ignoring event: delivered [2026-01-11 18:48:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRENzY5ODlGOEI1MUZDMjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRENzY5ODlGOEI1MUZDMjZDAA==\",\"timestamp\":\"1768137489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:11+05:30"} [2026-01-11 18:48:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRENzY5ODlGOEI1MUZDMjZDAA== [2026-01-11 18:48:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:18:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QUJERkVDNzdEREE2NTlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QUJERkVDNzdEREE2NTlCAA==", "timestamp": "1768137495", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:48:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:48:16] [INFO] Sending instructions to 917202000200 [2026-01-11 18:48:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:48:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:48:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca1526e5455b445ca9ad9ad25293b923", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:48:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QUJERkVDNzdEREE2NTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QUJERkVDNzdEREE2NTlCAA==\",\"timestamp\":\"1768137495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:17+05:30"} [2026-01-11 18:48:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QUJERkVDNzdEREE2NTlCAA== [2026-01-11 18:48:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QUJERkVDNzdEREE2NTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E1QUJERkVDNzdEREE2NTlCAA==\",\"timestamp\":\"1768137495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:17+05:30"} [2026-01-11 18:48:18] [DEBUG] Ignoring event: delivered [2026-01-11 18:48:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:18:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBBOEZBNDA3QUZEMTIxOEEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBBOEZBNDA3QUZEMTIxOEEyAA==", "timestamp": "1768137531", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:48:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:48:52] [INFO] Sending instructions to 917202000200 [2026-01-11 18:48:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:48:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:48:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b859310aa0048d78611c90838bfc2bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:48:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBBOEZBNDA3QUZEMTIxOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBBOEZBNDA3QUZEMTIxOEEyAA==\",\"timestamp\":\"1768137531\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:53+05:30"} [2026-01-11 18:48:54] [DEBUG] Ignoring event: delivered [2026-01-11 18:48:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBBOEZBNDA3QUZEMTIxOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBBOEZBNDA3QUZEMTIxOEEyAA==\",\"timestamp\":\"1768137531\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:53+05:30"} [2026-01-11 18:48:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBBOEZBNDA3QUZEMTIxOEEyAA== [2026-01-11 18:48:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:18:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBRTkzODFCNjYzRjYwNUNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBRTkzODFCNjYzRjYwNUNGAA==", "timestamp": "1768137536", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:48:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:48:58] [INFO] Sending instructions to 917202000200 [2026-01-11 18:48:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:48:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:48:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8512c1e546bd43869900efa3375190ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:49:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBRTkzODFCNjYzRjYwNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBRTkzODFCNjYzRjYwNUNGAA==\",\"timestamp\":\"1768137536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:59+05:30"} [2026-01-11 18:49:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBRTkzODFCNjYzRjYwNUNGAA== [2026-01-11 18:49:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:48:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBRTkzODFCNjYzRjYwNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBRTkzODFCNjYzRjYwNUNGAA==\",\"timestamp\":\"1768137536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:48:59+05:30"} [2026-01-11 18:49:00] [DEBUG] Ignoring event: delivered [2026-01-11 18:49:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:19:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwQzA4MzRDQzQzNjAyQjBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwQzA4MzRDQzQzNjAyQjBDAA==", "timestamp": "1768137541", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:49:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:49:03] [INFO] Sending instructions to 917202000200 [2026-01-11 18:49:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:49:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:49:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58987f4018c94eebac923a7484de912f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwQzA4MzRDQzQzNjAyQjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwQzA4MzRDQzQzNjAyQjBDAA==\",\"timestamp\":\"1768137541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:06+05:30"} [2026-01-11 18:49:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwQzA4MzRDQzQzNjAyQjBDAA== [2026-01-11 18:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwQzA4MzRDQzQzNjAyQjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwQzA4MzRDQzQzNjAyQjBDAA==\",\"timestamp\":\"1768137541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:06+05:30"} [2026-01-11 18:49:06] [DEBUG] Ignoring event: delivered [2026-01-11 18:49:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:19:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4MTg2MDhEMTI3RTg5RjZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4MTg2MDhEMTI3RTg5RjZBAA==", "timestamp": "1768137578", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:49:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:49:40] [INFO] Sending instructions to 917202000200 [2026-01-11 18:49:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:49:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:49:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a22ddb76b464eb1abdb94058bf802ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:49:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4MTg2MDhEMTI3RTg5RjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4MTg2MDhEMTI3RTg5RjZBAA==\",\"timestamp\":\"1768137578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:42+05:30"} [2026-01-11 18:49:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4MTg2MDhEMTI3RTg5RjZBAA== [2026-01-11 18:49:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4MTg2MDhEMTI3RTg5RjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4MTg2MDhEMTI3RTg5RjZBAA==\",\"timestamp\":\"1768137578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:42+05:30"} [2026-01-11 18:49:43] [DEBUG] Ignoring event: delivered [2026-01-11 18:49:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:19:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RDI1NERDMEMwOUJCRDlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RDI1NERDMEMwOUJCRDlGAA==", "timestamp": "1768137583", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:49:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:49:45] [INFO] Sending instructions to 917202000200 [2026-01-11 18:49:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:49:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:49:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97109476eebd405ebcaf30fb43207687", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:49:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RDI1NERDMEMwOUJCRDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RDI1NERDMEMwOUJCRDlGAA==\",\"timestamp\":\"1768137583\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:46+05:30"} [2026-01-11 18:49:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RDI1NERDMEMwOUJCRDlGAA== [2026-01-11 18:49:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RDI1NERDMEMwOUJCRDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RDI1NERDMEMwOUJCRDlGAA==\",\"timestamp\":\"1768137583\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:46+05:30"} [2026-01-11 18:49:47] [DEBUG] Ignoring event: delivered [2026-01-11 18:49:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:19:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyMjFBMDM1QkJGMzA1OEM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyMjFBMDM1QkJGMzA1OEM5AA==", "timestamp": "1768137589", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:49:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:49:51] [INFO] Sending instructions to 917202000200 [2026-01-11 18:49:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:49:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:49:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb4f6c85ab66439590a316181a6f00a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:49:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyMjFBMDM1QkJGMzA1OEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyMjFBMDM1QkJGMzA1OEM5AA==\",\"timestamp\":\"1768137589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:51+05:30"} [2026-01-11 18:49:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyMjFBMDM1QkJGMzA1OEM5AA== [2026-01-11 18:49:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyMjFBMDM1QkJGMzA1OEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYyMjFBMDM1QkJGMzA1OEM5AA==\",\"timestamp\":\"1768137589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:51+05:30"} [2026-01-11 18:49:52] [DEBUG] Ignoring event: delivered [2026-01-11 18:49:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:19:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBN0Y1QkM4RkU3ODIzMzM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBN0Y1QkM4RkU3ODIzMzM4AA==", "timestamp": "1768137595", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:49:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:49:57] [INFO] Sending instructions to 917202000200 [2026-01-11 18:49:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:49:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:49:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bb5ad685efb4bd09541d877f7bc6fa6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBN0Y1QkM4RkU3ODIzMzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBN0Y1QkM4RkU3ODIzMzM4AA==\",\"timestamp\":\"1768137595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:58+05:30"} [2026-01-11 18:49:59] [DEBUG] Ignoring event: delivered [2026-01-11 18:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBN0Y1QkM4RkU3ODIzMzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBN0Y1QkM4RkU3ODIzMzM4AA==\",\"timestamp\":\"1768137595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:49:58+05:30"} [2026-01-11 18:49:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBN0Y1QkM4RkU3ODIzMzM4AA== [2026-01-11 18:50:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:20:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyQjlCOUJDRTBDNTJENUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyQjlCOUJDRTBDNTJENUNEAA==", "timestamp": "1768137632", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:50:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:50:34] [INFO] Sending instructions to 917202000200 [2026-01-11 18:50:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:50:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:50:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a48da619cde544d6a1309bdea3668251", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:50:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:50:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyQjlCOUJDRTBDNTJENUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyQjlCOUJDRTBDNTJENUNEAA==\",\"timestamp\":\"1768137632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:50:34+05:30"} [2026-01-11 18:50:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyQjlCOUJDRTBDNTJENUNEAA== [2026-01-11 18:50:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:50:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyQjlCOUJDRTBDNTJENUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyQjlCOUJDRTBDNTJENUNEAA==\",\"timestamp\":\"1768137632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:50:34+05:30"} [2026-01-11 18:50:35] [DEBUG] Ignoring event: delivered [2026-01-11 18:50:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:20:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNkIyNjFFNEJCRDY5ODVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNkIyNjFFNEJCRDY5ODVGAA==", "timestamp": "1768137637", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:50:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:50:39] [INFO] Sending instructions to 917202000200 [2026-01-11 18:50:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:50:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:50:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f247314ab4154cf2bc92e400453dd049", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:50:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:50:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNkIyNjFFNEJCRDY5ODVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNkIyNjFFNEJCRDY5ODVGAA==\",\"timestamp\":\"1768137637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:50:40+05:30"} [2026-01-11 18:50:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNkIyNjFFNEJCRDY5ODVGAA== [2026-01-11 18:50:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:50:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNkIyNjFFNEJCRDY5ODVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGNkIyNjFFNEJCRDY5ODVGAA==\",\"timestamp\":\"1768137637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:50:40+05:30"} [2026-01-11 18:50:41] [DEBUG] Ignoring event: delivered [2026-01-11 18:50:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:20:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1ODk2MEM4MjdGODBEMjNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1ODk2MEM4MjdGODBEMjNGAA==", "timestamp": "1768137643", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:50:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:50:45] [INFO] Sending instructions to 917202000200 [2026-01-11 18:50:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:50:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:50:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e169ff7ca7b947619068b27a38b3d89e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:50:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:50:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1ODk2MEM4MjdGODBEMjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1ODk2MEM4MjdGODBEMjNGAA==\",\"timestamp\":\"1768137643\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:50:46+05:30"} [2026-01-11 18:50:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1ODk2MEM4MjdGODBEMjNGAA== [2026-01-11 18:50:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:50:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1ODk2MEM4MjdGODBEMjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1ODk2MEM4MjdGODBEMjNGAA==\",\"timestamp\":\"1768137643\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:50:47+05:30"} [2026-01-11 18:50:47] [DEBUG] Ignoring event: delivered [2026-01-11 18:50:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:20:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzN0UzQTk1QjI0N0I0QzU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzN0UzQTk1QjI0N0I0QzU5AA==", "timestamp": "1768137649", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:50:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:50:50] [INFO] Sending instructions to 917202000200 [2026-01-11 18:50:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:50:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:50:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "178970eb3fed4f42a71b9e3c5a579803", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:50:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:50:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzN0UzQTk1QjI0N0I0QzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzN0UzQTk1QjI0N0I0QzU5AA==\",\"timestamp\":\"1768137649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:50:50+05:30"} [2026-01-11 18:50:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzN0UzQTk1QjI0N0I0QzU5AA== [2026-01-11 18:50:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:50:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzN0UzQTk1QjI0N0I0QzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYzN0UzQTk1QjI0N0I0QzU5AA==\",\"timestamp\":\"1768137649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:50:50+05:30"} [2026-01-11 18:50:51] [DEBUG] Ignoring event: delivered [2026-01-11 18:51:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:21:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzRTRCQUM5RDFGMDFFMDg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzRTRCQUM5RDFGMDFFMDg4AA==", "timestamp": "1768137685", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:51:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:51:26] [INFO] Sending instructions to 917202000200 [2026-01-11 18:51:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:51:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:51:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "731edfb032384af6be7712df874b3192", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:51:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:51:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzRTRCQUM5RDFGMDFFMDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzRTRCQUM5RDFGMDFFMDg4AA==\",\"timestamp\":\"1768137685\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:51:27+05:30"} [2026-01-11 18:51:27] [DEBUG] Ignoring event: delivered [2026-01-11 18:51:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:51:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzRTRCQUM5RDFGMDFFMDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzRTRCQUM5RDFGMDFFMDg4AA==\",\"timestamp\":\"1768137685\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:51:27+05:30"} [2026-01-11 18:51:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzRTRCQUM5RDFGMDFFMDg4AA== [2026-01-11 18:51:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:21:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3QkZCREEzMDYzNkZFRjI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3QkZCREEzMDYzNkZFRjI0AA==", "timestamp": "1768137690", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:51:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:51:32] [INFO] Sending instructions to 917202000200 [2026-01-11 18:51:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:51:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:51:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "877d099694ed447a9e918c5c13eadcff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:51:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3QkZCREEzMDYzNkZFRjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3QkZCREEzMDYzNkZFRjI0AA==\",\"timestamp\":\"1768137690\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:51:32+05:30"} [2026-01-11 18:51:33] [DEBUG] Ignoring event: delivered [2026-01-11 18:51:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3QkZCREEzMDYzNkZFRjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3QkZCREEzMDYzNkZFRjI0AA==\",\"timestamp\":\"1768137690\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:51:32+05:30"} [2026-01-11 18:51:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY3QkZCREEzMDYzNkZFRjI0AA== [2026-01-11 18:51:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:21:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MUEyQTVGRURGQzkzQzAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MUEyQTVGRURGQzkzQzAxAA==", "timestamp": "1768137696", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:51:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:51:37] [INFO] Sending instructions to 917202000200 [2026-01-11 18:51:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:51:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:51:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd2c03758365495db309515a17d99351", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:51:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MUEyQTVGRURGQzkzQzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MUEyQTVGRURGQzkzQzAxAA==\",\"timestamp\":\"1768137696\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:51:38+05:30"} [2026-01-11 18:51:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MUEyQTVGRURGQzkzQzAxAA== [2026-01-11 18:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:51:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MUEyQTVGRURGQzkzQzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI2MUEyQTVGRURGQzkzQzAxAA==\",\"timestamp\":\"1768137696\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:51:38+05:30"} [2026-01-11 18:51:40] [DEBUG] Ignoring event: delivered [2026-01-11 18:52:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:22:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2NTk1RjVGRTZCOTA5MEI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2NTk1RjVGRTZCOTA5MEI2AA==", "timestamp": "1768137732", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:52:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:52:14] [INFO] Sending instructions to 917202000200 [2026-01-11 18:52:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:52:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:52:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ca608582d0f4d7f9dd264f206398c2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:52:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2NTk1RjVGRTZCOTA5MEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2NTk1RjVGRTZCOTA5MEI2AA==\",\"timestamp\":\"1768137732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:14+05:30"} [2026-01-11 18:52:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2NTk1RjVGRTZCOTA5MEI2AA== [2026-01-11 18:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2NTk1RjVGRTZCOTA5MEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2NTk1RjVGRTZCOTA5MEI2AA==\",\"timestamp\":\"1768137732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:14+05:30"} [2026-01-11 18:52:15] [DEBUG] Ignoring event: delivered [2026-01-11 18:52:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:22:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFQUY4OTRFQjEyRTVBNUE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFQUY4OTRFQjEyRTVBNUE0AA==", "timestamp": "1768137737", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:52:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:52:19] [INFO] Sending instructions to 917202000200 [2026-01-11 18:52:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:52:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:52:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8dfacd69fae486cbab6c980bde54c35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:52:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFQUY4OTRFQjEyRTVBNUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFQUY4OTRFQjEyRTVBNUE0AA==\",\"timestamp\":\"1768137737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:19+05:30"} [2026-01-11 18:52:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFQUY4OTRFQjEyRTVBNUE0AA== [2026-01-11 18:52:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFQUY4OTRFQjEyRTVBNUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZFQUY4OTRFQjEyRTVBNUE0AA==\",\"timestamp\":\"1768137737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:19+05:30"} [2026-01-11 18:52:20] [DEBUG] Ignoring event: delivered [2026-01-11 18:52:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:22:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODJCMTgzNTRDNDMwQjFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODJCMTgzNTRDNDMwQjFCAA==", "timestamp": "1768137743", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:52:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:52:25] [INFO] Sending instructions to 917202000200 [2026-01-11 18:52:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:52:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:52:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62a2702e4c254b1a87e1c2f1fded9ae8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:52:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODJCMTgzNTRDNDMwQjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODJCMTgzNTRDNDMwQjFCAA==\",\"timestamp\":\"1768137743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:25+05:30"} [2026-01-11 18:52:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODJCMTgzNTRDNDMwQjFCAA== [2026-01-11 18:52:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODJCMTgzNTRDNDMwQjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU5ODJCMTgzNTRDNDMwQjFCAA==\",\"timestamp\":\"1768137743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:25+05:30"} [2026-01-11 18:52:26] [DEBUG] Ignoring event: delivered [2026-01-11 18:52:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:22:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4Q0QxRTdERENCOEIxRUY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4Q0QxRTdERENCOEIxRUY2AA==", "timestamp": "1768137748", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:52:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:52:30] [INFO] Sending instructions to 917202000200 [2026-01-11 18:52:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:52:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:52:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67449327bafb4f3690e05179994cdd7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:52:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4Q0QxRTdERENCOEIxRUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4Q0QxRTdERENCOEIxRUY2AA==\",\"timestamp\":\"1768137748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:31+05:30"} [2026-01-11 18:52:32] [DEBUG] Ignoring event: delivered [2026-01-11 18:52:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4Q0QxRTdERENCOEIxRUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4Q0QxRTdERENCOEIxRUY2AA==\",\"timestamp\":\"1768137748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:31+05:30"} [2026-01-11 18:52:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk4Q0QxRTdERENCOEIxRUY2AA== [2026-01-11 18:52:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:22:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGOURFNzE4ODUxMTUwM0U4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGOURFNzE4ODUxMTUwM0U4AA==", "timestamp": "1768137754", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:52:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:52:36] [INFO] Sending instructions to 917202000200 [2026-01-11 18:52:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:52:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:52:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d92632b44db4dcc8a063e96404ffde3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGOURFNzE4ODUxMTUwM0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGOURFNzE4ODUxMTUwM0U4AA==\",\"timestamp\":\"1768137754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:36+05:30"} [2026-01-11 18:52:37] [DEBUG] Ignoring event: delivered [2026-01-11 18:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGOURFNzE4ODUxMTUwM0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGOURFNzE4ODUxMTUwM0U4AA==\",\"timestamp\":\"1768137754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:36+05:30"} [2026-01-11 18:52:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGOURFNzE4ODUxMTUwM0U4AA== [2026-01-11 18:52:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:22:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3Qjk4RjdBOTA3QjNBMTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3Qjk4RjdBOTA3QjNBMTc1AA==", "timestamp": "1768137760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:52:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:52:42] [INFO] Sending instructions to 917202000200 [2026-01-11 18:52:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:52:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:52:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c74d5fa2abe24d56a98752fb6e258944", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:52:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3Qjk4RjdBOTA3QjNBMTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3Qjk4RjdBOTA3QjNBMTc1AA==\",\"timestamp\":\"1768137760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:43+05:30"} [2026-01-11 18:52:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3Qjk4RjdBOTA3QjNBMTc1AA== [2026-01-11 18:52:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3Qjk4RjdBOTA3QjNBMTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ3Qjk4RjdBOTA3QjNBMTc1AA==\",\"timestamp\":\"1768137760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:43+05:30"} [2026-01-11 18:52:44] [DEBUG] Ignoring event: delivered [2026-01-11 18:52:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:22:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcxQ0RCNkYyODlDOUM1NDFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcxQ0RCNkYyODlDOUM1NDFFAA==", "timestamp": "1768137766", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:52:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:52:48] [INFO] Sending instructions to 917202000200 [2026-01-11 18:52:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:52:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:52:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b33cb9e58dc4c74af467783055ae9cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:52:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcxQ0RCNkYyODlDOUM1NDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcxQ0RCNkYyODlDOUM1NDFFAA==\",\"timestamp\":\"1768137766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:49+05:30"} [2026-01-11 18:52:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcxQ0RCNkYyODlDOUM1NDFFAA== [2026-01-11 18:52:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcxQ0RCNkYyODlDOUM1NDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcxQ0RCNkYyODlDOUM1NDFFAA==\",\"timestamp\":\"1768137766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:49+05:30"} [2026-01-11 18:52:50] [DEBUG] Ignoring event: delivered [2026-01-11 18:52:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:22:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUE5QTVDQzZGNTE2NTg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUE5QTVDQzZGNTE2NTg0AA==", "timestamp": "1768137772", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:52:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:52:54] [INFO] Sending instructions to 917202000200 [2026-01-11 18:52:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:52:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:52:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be90b653b6da4619b38a391264ce7d7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:52:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUE5QTVDQzZGNTE2NTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUE5QTVDQzZGNTE2NTg0AA==\",\"timestamp\":\"1768137772\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:55+05:30"} [2026-01-11 18:52:58] [DEBUG] Ignoring event: delivered [2026-01-11 18:52:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:52:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUE5QTVDQzZGNTE2NTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUE5QTVDQzZGNTE2NTg0AA==\",\"timestamp\":\"1768137772\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:52:55+05:30"} [2026-01-11 18:52:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUE5QTVDQzZGNTE2NTg0AA== [2026-01-11 18:53:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:23:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0NDEyOTAyOEEwOTdGQ0JCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0NDEyOTAyOEEwOTdGQ0JCAA==", "timestamp": "1768137778", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:53:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:53:00] [INFO] Sending instructions to 917202000200 [2026-01-11 18:53:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:53:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:53:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "467083effd094ddaa1003de2546df483", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:53:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0NDEyOTAyOEEwOTdGQ0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0NDEyOTAyOEEwOTdGQ0JCAA==\",\"timestamp\":\"1768137778\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:00+05:30"} [2026-01-11 18:53:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0NDEyOTAyOEEwOTdGQ0JCAA== [2026-01-11 18:53:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0NDEyOTAyOEEwOTdGQ0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU0NDEyOTAyOEEwOTdGQ0JCAA==\",\"timestamp\":\"1768137778\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:00+05:30"} [2026-01-11 18:53:02] [DEBUG] Ignoring event: delivered [2026-01-11 18:53:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:23:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFN0I4OTJFRDkxNjQ4MEU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFN0I4OTJFRDkxNjQ4MEU0AA==", "timestamp": "1768137784", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:53:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:53:06] [INFO] Sending instructions to 917202000200 [2026-01-11 18:53:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:53:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:53:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4450732e1daa416f89ffebb1955e3277", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:53:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFN0I4OTJFRDkxNjQ4MEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFN0I4OTJFRDkxNjQ4MEU0AA==\",\"timestamp\":\"1768137784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:07+05:30"} [2026-01-11 18:53:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFN0I4OTJFRDkxNjQ4MEU0AA== [2026-01-11 18:53:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFN0I4OTJFRDkxNjQ4MEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFN0I4OTJFRDkxNjQ4MEU0AA==\",\"timestamp\":\"1768137784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:07+05:30"} [2026-01-11 18:53:07] [DEBUG] Ignoring event: delivered [2026-01-11 18:53:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:23:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyMUZFMTA3NDI0ODFDOERCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyMUZFMTA3NDI0ODFDOERCAA==", "timestamp": "1768137790", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:53:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:53:11] [INFO] Sending instructions to 917202000200 [2026-01-11 18:53:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:53:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:53:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e18e613c3f774aecb3b422135bb4a2a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:53:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyMUZFMTA3NDI0ODFDOERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyMUZFMTA3NDI0ODFDOERCAA==\",\"timestamp\":\"1768137790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:11+05:30"} [2026-01-11 18:53:12] [DEBUG] Ignoring event: delivered [2026-01-11 18:53:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyMUZFMTA3NDI0ODFDOERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyMUZFMTA3NDI0ODFDOERCAA==\",\"timestamp\":\"1768137790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:11+05:30"} [2026-01-11 18:53:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyMUZFMTA3NDI0ODFDOERCAA== [2026-01-11 18:53:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:23:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4RDZBRkEwNUVCODk1MUFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4RDZBRkEwNUVCODk1MUFFAA==", "timestamp": "1768137826", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:53:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:53:47] [INFO] Sending instructions to 917202000200 [2026-01-11 18:53:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:53:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:53:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e32c84351924273a216c1817b96b752", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:53:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4RDZBRkEwNUVCODk1MUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4RDZBRkEwNUVCODk1MUFFAA==\",\"timestamp\":\"1768137826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:49+05:30"} [2026-01-11 18:53:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4RDZBRkEwNUVCODk1MUFFAA== [2026-01-11 18:53:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4RDZBRkEwNUVCODk1MUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4RDZBRkEwNUVCODk1MUFFAA==\",\"timestamp\":\"1768137826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:49+05:30"} [2026-01-11 18:53:49] [DEBUG] Ignoring event: delivered [2026-01-11 18:53:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:23:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MTFDMjk4Qjc4RDk1REI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MTFDMjk4Qjc4RDk1REI2AA==", "timestamp": "1768137831", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:53:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:53:53] [INFO] Sending instructions to 917202000200 [2026-01-11 18:53:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:53:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:53:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31794a874eec499483480f67d58253f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:53:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MTFDMjk4Qjc4RDk1REI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MTFDMjk4Qjc4RDk1REI2AA==\",\"timestamp\":\"1768137831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:53+05:30"} [2026-01-11 18:53:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MTFDMjk4Qjc4RDk1REI2AA== [2026-01-11 18:53:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MTFDMjk4Qjc4RDk1REI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1MTFDMjk4Qjc4RDk1REI2AA==\",\"timestamp\":\"1768137831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:53:53+05:30"} [2026-01-11 18:53:53] [DEBUG] Ignoring event: delivered [2026-01-11 18:53:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:23:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MTlBMjFERjRGQkY4MDNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MTlBMjFERjRGQkY4MDNCAA==", "timestamp": "1768137838", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:53:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:53:59] [INFO] Sending instructions to 917202000200 [2026-01-11 18:53:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:53:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:54:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0caec9ae24df40b6958affa762541a0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:54:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MTlBMjFERjRGQkY4MDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MTlBMjFERjRGQkY4MDNCAA==\",\"timestamp\":\"1768137838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:01+05:30"} [2026-01-11 18:54:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MTlBMjFERjRGQkY4MDNCAA== [2026-01-11 18:54:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:53:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MTlBMjFERjRGQkY4MDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MTlBMjFERjRGQkY4MDNCAA==\",\"timestamp\":\"1768137838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:01+05:30"} [2026-01-11 18:54:02] [DEBUG] Ignoring event: delivered [2026-01-11 18:54:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:24:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxOUNBMjU5QjcwMkQwRDdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxOUNBMjU5QjcwMkQwRDdFAA==", "timestamp": "1768137844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:54:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:54:06] [INFO] Sending instructions to 917202000200 [2026-01-11 18:54:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:54:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:54:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca55ffd0dc0e43978830afdd0235e544", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:54:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxOUNBMjU5QjcwMkQwRDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxOUNBMjU5QjcwMkQwRDdFAA==\",\"timestamp\":\"1768137844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:07+05:30"} [2026-01-11 18:54:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxOUNBMjU5QjcwMkQwRDdFAA== [2026-01-11 18:54:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxOUNBMjU5QjcwMkQwRDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxOUNBMjU5QjcwMkQwRDdFAA==\",\"timestamp\":\"1768137844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:07+05:30"} [2026-01-11 18:54:08] [DEBUG] Ignoring event: delivered [2026-01-11 18:54:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:24:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4NTA0RjZEOUQyNkREREFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4NTA0RjZEOUQyNkREREFEAA==", "timestamp": "1768137850", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:54:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:54:12] [INFO] Sending instructions to 917202000200 [2026-01-11 18:54:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:54:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:54:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39081a10345b4c799b47126a7ea7e287", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:54:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4NTA0RjZEOUQyNkREREFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4NTA0RjZEOUQyNkREREFEAA==\",\"timestamp\":\"1768137850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:12+05:30"} [2026-01-11 18:54:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4NTA0RjZEOUQyNkREREFEAA== [2026-01-11 18:54:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4NTA0RjZEOUQyNkREREFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4NTA0RjZEOUQyNkREREFEAA==\",\"timestamp\":\"1768137850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:12+05:30"} [2026-01-11 18:54:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:54:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:24:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0ExNEYzQkNFNjlERjE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0ExNEYzQkNFNjlERjE5AA==", "timestamp": "1768137856", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:54:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:54:18] [INFO] Sending instructions to 917202000200 [2026-01-11 18:54:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:54:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:54:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "deb912b49f7f4b0b8f3590b67b441ec3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:54:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0ExNEYzQkNFNjlERjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0ExNEYzQkNFNjlERjE5AA==\",\"timestamp\":\"1768137856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:19+05:30"} [2026-01-11 18:54:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0ExNEYzQkNFNjlERjE5AA== [2026-01-11 18:54:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0ExNEYzQkNFNjlERjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0N0ExNEYzQkNFNjlERjE5AA==\",\"timestamp\":\"1768137856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:19+05:30"} [2026-01-11 18:54:19] [DEBUG] Ignoring event: delivered [2026-01-11 18:54:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:24:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDMTE0NThGMzNGMTZCQTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDMTE0NThGMzNGMTZCQTRFAA==", "timestamp": "1768137861", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:54:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:54:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:54:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:54:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:54:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4814699de8c3449db4bfda6a3b3cd014", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:54:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDMTE0NThGMzNGMTZCQTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDMTE0NThGMzNGMTZCQTRFAA==\",\"timestamp\":\"1768137861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:25+05:30"} [2026-01-11 18:54:28] [DEBUG] Ignoring event: delivered [2026-01-11 18:54:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDMTE0NThGMzNGMTZCQTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDMTE0NThGMzNGMTZCQTRFAA==\",\"timestamp\":\"1768137861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:25+05:30"} [2026-01-11 18:54:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJDMTE0NThGMzNGMTZCQTRFAA== [2026-01-11 18:54:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:24:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4MjFBRUQ5N0FBMDg4OTI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4MjFBRUQ5N0FBMDg4OTI0AA==", "timestamp": "1768137867", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:54:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:54:30] [INFO] Sending instructions to 917202000200 [2026-01-11 18:54:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:54:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:54:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fc4db988ed54e828f8805791f09f1f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:54:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4MjFBRUQ5N0FBMDg4OTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4MjFBRUQ5N0FBMDg4OTI0AA==\",\"timestamp\":\"1768137867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:31+05:30"} [2026-01-11 18:54:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4MjFBRUQ5N0FBMDg4OTI0AA== [2026-01-11 18:54:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4MjFBRUQ5N0FBMDg4OTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk4MjFBRUQ5N0FBMDg4OTI0AA==\",\"timestamp\":\"1768137867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:31+05:30"} [2026-01-11 18:54:32] [DEBUG] Ignoring event: delivered [2026-01-11 18:54:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:24:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMUU5MDMzMTc1N0VEQ0Y0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMUU5MDMzMTc1N0VEQ0Y0AA==", "timestamp": "1768137874", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:54:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:54:35] [INFO] Sending instructions to 917202000200 [2026-01-11 18:54:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:54:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:54:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "102536e2b16f43219b959438012687ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:54:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMUU5MDMzMTc1N0VEQ0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMUU5MDMzMTc1N0VEQ0Y0AA==\",\"timestamp\":\"1768137874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:36+05:30"} [2026-01-11 18:54:37] [DEBUG] Ignoring event: delivered [2026-01-11 18:54:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMUU5MDMzMTc1N0VEQ0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMUU5MDMzMTc1N0VEQ0Y0AA==\",\"timestamp\":\"1768137874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:36+05:30"} [2026-01-11 18:54:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMUU5MDMzMTc1N0VEQ0Y0AA== [2026-01-11 18:54:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:24:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNBQTM0RjJDQTY2QkQ4MzI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNBQTM0RjJDQTY2QkQ4MzI0AA==", "timestamp": "1768137879", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:54:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:54:41] [INFO] Sending instructions to 917202000200 [2026-01-11 18:54:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:54:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:54:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b78851f3562d447e96c50aee17caf1ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:54:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNBQTM0RjJDQTY2QkQ4MzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNBQTM0RjJDQTY2QkQ4MzI0AA==\",\"timestamp\":\"1768137879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:41+05:30"} [2026-01-11 18:54:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNBQTM0RjJDQTY2QkQ4MzI0AA== [2026-01-11 18:54:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNBQTM0RjJDQTY2QkQ4MzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNBQTM0RjJDQTY2QkQ4MzI0AA==\",\"timestamp\":\"1768137879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:54:41+05:30"} [2026-01-11 18:54:42] [DEBUG] Ignoring event: delivered [2026-01-11 18:55:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:25:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTUzRUQxQTM1ODZCQjE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTUzRUQxQTM1ODZCQjE2AA==", "timestamp": "1768137915", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:55:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:55:17] [INFO] Sending instructions to 917202000200 [2026-01-11 18:55:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:55:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:55:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3da25e6ace9549a9bed093d1ab1247ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTUzRUQxQTM1ODZCQjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTUzRUQxQTM1ODZCQjE2AA==\",\"timestamp\":\"1768137915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:55:18+05:30"} [2026-01-11 18:55:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTUzRUQxQTM1ODZCQjE2AA== [2026-01-11 18:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTUzRUQxQTM1ODZCQjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3OTUzRUQxQTM1ODZCQjE2AA==\",\"timestamp\":\"1768137915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:55:18+05:30"} [2026-01-11 18:55:18] [DEBUG] Ignoring event: delivered [2026-01-11 18:55:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:25:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRUQ5N0UzQkZCMTAzMzFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRUQ5N0UzQkZCMTAzMzFCAA==", "timestamp": "1768137920", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:55:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:55:23] [INFO] Sending instructions to 917202000200 [2026-01-11 18:55:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:55:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:55:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73c11ba6aa6546429ecf4f52189a04ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:55:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRUQ5N0UzQkZCMTAzMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRUQ5N0UzQkZCMTAzMzFCAA==\",\"timestamp\":\"1768137920\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:55:23+05:30"} [2026-01-11 18:55:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRUQ5N0UzQkZCMTAzMzFCAA== [2026-01-11 18:55:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:55:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRUQ5N0UzQkZCMTAzMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRUQ5N0UzQkZCMTAzMzFCAA==\",\"timestamp\":\"1768137920\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:55:23+05:30"} [2026-01-11 18:55:24] [DEBUG] Ignoring event: delivered [2026-01-11 18:55:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:25:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQUM1OTcxQjNCQTdCOTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQUM1OTcxQjNCQTdCOTE1AA==", "timestamp": "1768137957", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:55:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:55:59] [INFO] Sending instructions to 917202000200 [2026-01-11 18:55:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:55:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:55:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "252f64d74134472f801c892c54a20f7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:56:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:55:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQUM1OTcxQjNCQTdCOTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQUM1OTcxQjNCQTdCOTE1AA==\",\"timestamp\":\"1768137957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:55:59+05:30"} [2026-01-11 18:56:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQUM1OTcxQjNCQTdCOTE1AA== [2026-01-11 18:56:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:55:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQUM1OTcxQjNCQTdCOTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQUM1OTcxQjNCQTdCOTE1AA==\",\"timestamp\":\"1768137957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:55:59+05:30"} [2026-01-11 18:56:00] [DEBUG] Ignoring event: delivered [2026-01-11 18:56:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:26:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2RUM1MjJGRjY3M0Q1MkNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2RUM1MjJGRjY3M0Q1MkNFAA==", "timestamp": "1768137963", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:56:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:56:05] [INFO] Sending instructions to 917202000200 [2026-01-11 18:56:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:56:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:56:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7430600219374e12a377fde66433b28c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:56:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:26:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3N0I4RUE1Mzc4RTFGMjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3N0I4RUE1Mzc4RTFGMjAwAA==", "timestamp": "1768137969", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:56:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:56:10] [INFO] Sending instructions to 917202000200 [2026-01-11 18:56:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:56:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:56:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6050cf55ffc94242b8da937aea78f78d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2RUM1MjJGRjY3M0Q1MkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2RUM1MjJGRjY3M0Q1MkNFAA==\",\"timestamp\":\"1768137963\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:56:12+05:30"} [2026-01-11 18:56:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2RUM1MjJGRjY3M0Q1MkNFAA== [2026-01-11 18:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2RUM1MjJGRjY3M0Q1MkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2RUM1MjJGRjY3M0Q1MkNFAA==\",\"timestamp\":\"1768137963\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:56:12+05:30"} [2026-01-11 18:56:13] [DEBUG] Ignoring event: delivered [2026-01-11 18:56:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3N0I4RUE1Mzc4RTFGMjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3N0I4RUE1Mzc4RTFGMjAwAA==\",\"timestamp\":\"1768137969\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:56:14+05:30"} [2026-01-11 18:56:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3N0I4RUE1Mzc4RTFGMjAwAA== [2026-01-11 18:56:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3N0I4RUE1Mzc4RTFGMjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3N0I4RUE1Mzc4RTFGMjAwAA==\",\"timestamp\":\"1768137969\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:56:14+05:30"} [2026-01-11 18:56:16] [DEBUG] Ignoring event: delivered [2026-01-11 18:56:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:26:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NzgyMkQzMjIyODI3NEY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NzgyMkQzMjIyODI3NEY5AA==", "timestamp": "1768138005", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:56:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:56:47] [INFO] Sending instructions to 917202000200 [2026-01-11 18:56:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:56:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:56:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "000bbe68268c4031b18c468d92356534", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:56:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:26:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5NkMyMDNGM0VEOEMxNTgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5NkMyMDNGM0VEOEMxNTgxAA==", "timestamp": "1768138010", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:56:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:56:52] [INFO] Sending instructions to 917202000200 [2026-01-11 18:56:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:56:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:56:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee1549e5da704876bfb8a8cf0f18c344", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:56:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:26:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3NjNFNkMyOTIzMUE3MDVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3NjNFNkMyOTIzMUE3MDVEAA==", "timestamp": "1768138015", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:56:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:56:57] [INFO] Sending instructions to 917202000200 [2026-01-11 18:56:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:56:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:56:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e692d1e4c2a4865b80636e9830e5c00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:57:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NzgyMkQzMjIyODI3NEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NzgyMkQzMjIyODI3NEY5AA==\",\"timestamp\":\"1768138005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:05+05:30"} [2026-01-11 18:57:08] [DEBUG] Ignoring event: delivered [2026-01-11 18:57:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3NjNFNkMyOTIzMUE3MDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3NjNFNkMyOTIzMUE3MDVEAA==\",\"timestamp\":\"1768138015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:06+05:30"} [2026-01-11 18:57:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3NjNFNkMyOTIzMUE3MDVEAA== [2026-01-11 18:57:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3NjNFNkMyOTIzMUE3MDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3NjNFNkMyOTIzMUE3MDVEAA==\",\"timestamp\":\"1768138015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:06+05:30"} [2026-01-11 18:57:08] [DEBUG] Ignoring event: delivered [2026-01-11 18:57:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NzgyMkQzMjIyODI3NEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NzgyMkQzMjIyODI3NEY5AA==\",\"timestamp\":\"1768138005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:05+05:30"} [2026-01-11 18:57:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NzgyMkQzMjIyODI3NEY5AA== [2026-01-11 18:57:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5NkMyMDNGM0VEOEMxNTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5NkMyMDNGM0VEOEMxNTgxAA==\",\"timestamp\":\"1768138010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:04+05:30"} [2026-01-11 18:57:09] [DEBUG] Ignoring event: delivered [2026-01-11 18:57:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:56:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5NkMyMDNGM0VEOEMxNTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5NkMyMDNGM0VEOEMxNTgxAA==\",\"timestamp\":\"1768138010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:04+05:30"} [2026-01-11 18:57:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5NkMyMDNGM0VEOEMxNTgxAA== [2026-01-11 18:57:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:27:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNEUzNkMzRjUzMDMxNzBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNEUzNkMzRjUzMDMxNzBBAA==", "timestamp": "1768138051", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:57:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:57:33] [INFO] Sending instructions to 917202000200 [2026-01-11 18:57:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:57:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:57:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed5e472b9363496cb36c2b3119b989b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNEUzNkMzRjUzMDMxNzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNEUzNkMzRjUzMDMxNzBBAA==\",\"timestamp\":\"1768138051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:37+05:30"} [2026-01-11 18:57:38] [DEBUG] Ignoring event: delivered [2026-01-11 18:57:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:27:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QjMzNTIyODUxOTJCQzhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QjMzNTIyODUxOTJCQzhBAA==", "timestamp": "1768138057", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:57:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:57:38] [INFO] Sending instructions to 917202000200 [2026-01-11 18:57:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:57:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNEUzNkMzRjUzMDMxNzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNEUzNkMzRjUzMDMxNzBBAA==\",\"timestamp\":\"1768138051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:37+05:30"} [2026-01-11 18:57:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNEUzNkMzRjUzMDMxNzBBAA== [2026-01-11 18:57:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cd73997c4654143ac1909a12d60f24e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:57:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:27:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA5QzU3NzAwRTQ4Rjk5MzNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA5QzU3NzAwRTQ4Rjk5MzNDAA==", "timestamp": "1768138062", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:57:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:57:44] [INFO] Sending instructions to 917202000200 [2026-01-11 18:57:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:57:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:57:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1d921d01ad24cb5ac2c0d6d23509611", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:57:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA5QzU3NzAwRTQ4Rjk5MzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA5QzU3NzAwRTQ4Rjk5MzNDAA==\",\"timestamp\":\"1768138062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:48+05:30"} [2026-01-11 18:57:49] [DEBUG] Ignoring event: delivered [2026-01-11 18:57:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:27:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5QjNFOEZEOTMyRTQ0NkZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5QjNFOEZEOTMyRTQ0NkZGAA==", "timestamp": "1768138067", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:57:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:57:49] [INFO] Sending instructions to 917202000200 [2026-01-11 18:57:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:57:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:57:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA5QzU3NzAwRTQ4Rjk5MzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA5QzU3NzAwRTQ4Rjk5MzNDAA==\",\"timestamp\":\"1768138062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:48+05:30"} [2026-01-11 18:57:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA5QzU3NzAwRTQ4Rjk5MzNDAA== [2026-01-11 18:57:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a43e7e32b73f4461a80cdfb7eaf44be7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:57:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QjMzNTIyODUxOTJCQzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QjMzNTIyODUxOTJCQzhBAA==\",\"timestamp\":\"1768138057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:49+05:30"} [2026-01-11 18:57:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QjMzNTIyODUxOTJCQzhBAA== [2026-01-11 18:57:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:57:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5QjNFOEZEOTMyRTQ0NkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5QjNFOEZEOTMyRTQ0NkZGAA==\",\"timestamp\":\"1768138067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:55+05:30"} [2026-01-11 18:57:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5QjNFOEZEOTMyRTQ0NkZGAA== [2026-01-11 18:57:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:57:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5QjNFOEZEOTMyRTQ0NkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg5QjNFOEZEOTMyRTQ0NkZGAA==\",\"timestamp\":\"1768138067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:55+05:30"} [2026-01-11 18:57:58] [DEBUG] Ignoring event: delivered [2026-01-11 18:57:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QjMzNTIyODUxOTJCQzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QjMzNTIyODUxOTJCQzhBAA==\",\"timestamp\":\"1768138057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:57:55+05:30"} [2026-01-11 18:57:58] [DEBUG] Ignoring event: delivered [2026-01-11 18:58:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:28:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4OEM1NDRBM0UxNjExQ0Y5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4OEM1NDRBM0UxNjExQ0Y5AA==", "timestamp": "1768138103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:58:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:58:25] [INFO] Sending instructions to 917202000200 [2026-01-11 18:58:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:58:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:58:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3f8f84b78554fa79ae2d99f41762e7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:58:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4OEM1NDRBM0UxNjExQ0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4OEM1NDRBM0UxNjExQ0Y5AA==\",\"timestamp\":\"1768138103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:28+05:30"} [2026-01-11 18:58:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4OEM1NDRBM0UxNjExQ0Y5AA== [2026-01-11 18:58:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:28:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGRUFDNDg2RUNEMURFNTA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGRUFDNDg2RUNEMURFNTA5AA==", "timestamp": "1768138109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:58:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:58:30] [INFO] Sending instructions to 917202000200 [2026-01-11 18:58:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:58:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:58:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2a1bde74cca4d899a4087162118721e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:58:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:28:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyQzMxMkNENDQ4QTZBNDIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyQzMxMkNENDQ4QTZBNDIwAA==", "timestamp": "1768138114", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:58:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:58:36] [INFO] Sending instructions to 917202000200 [2026-01-11 18:58:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:58:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:58:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b73ff921b7ed4114bbb6cc9377a539d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:58:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGRUFDNDg2RUNEMURFNTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGRUFDNDg2RUNEMURFNTA5AA==\",\"timestamp\":\"1768138109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:36+05:30"} [2026-01-11 18:58:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGRUFDNDg2RUNEMURFNTA5AA== [2026-01-11 18:58:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGRUFDNDg2RUNEMURFNTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZGRUFDNDg2RUNEMURFNTA5AA==\",\"timestamp\":\"1768138109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:37+05:30"} [2026-01-11 18:58:37] [DEBUG] Ignoring event: delivered [2026-01-11 18:58:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:28:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3ODBDQjA1REREMjAxNTREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3ODBDQjA1REREMjAxNTREAA==", "timestamp": "1768138120", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:58:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:58:41] [INFO] Sending instructions to 917202000200 [2026-01-11 18:58:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:58:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:58:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a0263d2e7cb4b98856ccbfe4263dfa7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:58:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4OEM1NDRBM0UxNjExQ0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE4OEM1NDRBM0UxNjExQ0Y5AA==\",\"timestamp\":\"1768138103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:43+05:30"} [2026-01-11 18:58:44] [DEBUG] Ignoring event: delivered [2026-01-11 18:58:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:28:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDOTAxQzAyNDVDQjM5MUNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDOTAxQzAyNDVDQjM5MUNFAA==", "timestamp": "1768138125", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:58:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:58:46] [INFO] Sending instructions to 917202000200 [2026-01-11 18:58:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:58:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:58:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "731a06d5a163445aa7356557758e248b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:58:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyQzMxMkNENDQ4QTZBNDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyQzMxMkNENDQ4QTZBNDIwAA==\",\"timestamp\":\"1768138114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:48+05:30"} [2026-01-11 18:58:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyQzMxMkNENDQ4QTZBNDIwAA== [2026-01-11 18:58:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyQzMxMkNENDQ4QTZBNDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEyQzMxMkNENDQ4QTZBNDIwAA==\",\"timestamp\":\"1768138114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:49+05:30"} [2026-01-11 18:58:50] [DEBUG] Ignoring event: delivered [2026-01-11 18:58:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3ODBDQjA1REREMjAxNTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3ODBDQjA1REREMjAxNTREAA==\",\"timestamp\":\"1768138120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:49+05:30"} [2026-01-11 18:58:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3ODBDQjA1REREMjAxNTREAA== [2026-01-11 18:58:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDOTAxQzAyNDVDQjM5MUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDOTAxQzAyNDVDQjM5MUNFAA==\",\"timestamp\":\"1768138125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:49+05:30"} [2026-01-11 18:58:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDOTAxQzAyNDVDQjM5MUNFAA== [2026-01-11 18:58:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDOTAxQzAyNDVDQjM5MUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDOTAxQzAyNDVDQjM5MUNFAA==\",\"timestamp\":\"1768138125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:53+05:30"} [2026-01-11 18:58:54] [DEBUG] Ignoring event: delivered [2026-01-11 18:58:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:58:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3ODBDQjA1REREMjAxNTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk3ODBDQjA1REREMjAxNTREAA==\",\"timestamp\":\"1768138120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:58:53+05:30"} [2026-01-11 18:58:54] [DEBUG] Ignoring event: delivered [2026-01-11 18:59:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:29:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwMzc2ODNGOTAwQ0MwMDhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwMzc2ODNGOTAwQ0MwMDhCAA==", "timestamp": "1768138161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:59:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 18:59:22] [INFO] Sending instructions to 917202000200 [2026-01-11 18:59:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:59:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:59:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6ba448064684cb297264a3a6b177bef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:59:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:29:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBMzE4OTVCODQ1OEJDOTYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBMzE4OTVCODQ1OEJDOTYzAA==", "timestamp": "1768138166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 18:59:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 18:59:28] [INFO] Sending instructions to 917202000200 [2026-01-11 18:59:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 18:59:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 18:59:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9d46babafe94ef6b58a08b61a30a896", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 18:59:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwMzc2ODNGOTAwQ0MwMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwMzc2ODNGOTAwQ0MwMDhCAA==\",\"timestamp\":\"1768138161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:59:31+05:30"} [2026-01-11 18:59:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwMzc2ODNGOTAwQ0MwMDhCAA== [2026-01-11 18:59:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwMzc2ODNGOTAwQ0MwMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwMzc2ODNGOTAwQ0MwMDhCAA==\",\"timestamp\":\"1768138161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T18:59:32+05:30"} [2026-01-11 18:59:33] [DEBUG] Ignoring event: delivered [2026-01-11 18:59:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBMzE4OTVCODQ1OEJDOTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBMzE4OTVCODQ1OEJDOTYzAA==\",\"timestamp\":\"1768138166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:59:42+05:30"} [2026-01-11 18:59:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBMzE4OTVCODQ1OEJDOTYzAA== [2026-01-11 18:59:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T18:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBMzE4OTVCODQ1OEJDOTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBMzE4OTVCODQ1OEJDOTYzAA==\",\"timestamp\":\"1768138166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T18:59:42+05:30"} [2026-01-11 18:59:43] [DEBUG] Ignoring event: delivered [2026-01-11 19:00:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:30:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRERjNEM0E5NzQ1OEQ3OTBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRERjNEM0E5NzQ1OEQ3OTBGAA==", "timestamp": "1768138203", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:00:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:00:04] [INFO] Sending instructions to 917202000200 [2026-01-11 19:00:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:00:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:00:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05f05fc1f49449ea9e165bc0f9470277", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:00:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:30:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwQkI1M0IwMjQ0ODcxQ0U1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwQkI1M0IwMjQ0ODcxQ0U1AA==", "timestamp": "1768138208", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:00:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:00:10] [INFO] Sending instructions to 917202000200 [2026-01-11 19:00:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:00:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:00:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3ba565d12aa4f23bd431ef01a71c7f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRERjNEM0E5NzQ1OEQ3OTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRERjNEM0E5NzQ1OEQ3OTBGAA==\",\"timestamp\":\"1768138203\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:00:10+05:30"} [2026-01-11 19:00:11] [DEBUG] Ignoring event: delivered [2026-01-11 19:00:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRERjNEM0E5NzQ1OEQ3OTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRERjNEM0E5NzQ1OEQ3OTBGAA==\",\"timestamp\":\"1768138203\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:00:11+05:30"} [2026-01-11 19:00:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRERjNEM0E5NzQ1OEQ3OTBGAA== [2026-01-11 19:00:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwQkI1M0IwMjQ0ODcxQ0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwQkI1M0IwMjQ0ODcxQ0U1AA==\",\"timestamp\":\"1768138208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:00:14+05:30"} [2026-01-11 19:00:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwQkI1M0IwMjQ0ODcxQ0U1AA== [2026-01-11 19:00:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:30:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY4M0YwMUNCNjA1NTIzQzYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY4M0YwMUNCNjA1NTIzQzYzAA==", "timestamp": "1768138214", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:00:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:00:15] [INFO] Sending instructions to 917202000200 [2026-01-11 19:00:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:00:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:00:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26d316b227b942bdb62b50fa47b6d9e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:00:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY4M0YwMUNCNjA1NTIzQzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY4M0YwMUNCNjA1NTIzQzYzAA==\",\"timestamp\":\"1768138214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:00:18+05:30"} [2026-01-11 19:00:19] [DEBUG] Ignoring event: delivered [2026-01-11 19:00:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwQkI1M0IwMjQ0ODcxQ0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IwQkI1M0IwMjQ0ODcxQ0U1AA==\",\"timestamp\":\"1768138208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:00:19+05:30"} [2026-01-11 19:00:20] [DEBUG] Ignoring event: delivered [2026-01-11 19:00:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY4M0YwMUNCNjA1NTIzQzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY4M0YwMUNCNjA1NTIzQzYzAA==\",\"timestamp\":\"1768138214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:00:19+05:30"} [2026-01-11 19:00:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY4M0YwMUNCNjA1NTIzQzYzAA== [2026-01-11 19:00:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:30:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RDhCNTM3MTVCMUZBMjdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RDhCNTM3MTVCMUZBMjdGAA==", "timestamp": "1768138250", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:00:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:00:52] [INFO] Sending instructions to 917202000200 [2026-01-11 19:00:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:00:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:00:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c251811021b149a989239288953e5f0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:00:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:30:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3Njk4Q0RCOEMyNjA5RTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3Njk4Q0RCOEMyNjA5RTYzAA==", "timestamp": "1768138256", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:00:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:00:57] [INFO] Sending instructions to 917202000200 [2026-01-11 19:00:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:00:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:00:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4ed0402ce9d4b19a2e914bd40940dc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:00:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RDhCNTM3MTVCMUZBMjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RDhCNTM3MTVCMUZBMjdGAA==\",\"timestamp\":\"1768138250\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:00:55+05:30"} [2026-01-11 19:00:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RDhCNTM3MTVCMUZBMjdGAA== [2026-01-11 19:00:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RDhCNTM3MTVCMUZBMjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RDhCNTM3MTVCMUZBMjdGAA==\",\"timestamp\":\"1768138250\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:00:55+05:30"} [2026-01-11 19:00:58] [DEBUG] Ignoring event: delivered [2026-01-11 19:01:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:31:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYxNzI2MEE4QUEzRkEyMjFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYxNzI2MEE4QUEzRkEyMjFFAA==", "timestamp": "1768138261", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:01:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:01:03] [INFO] Sending instructions to 917202000200 [2026-01-11 19:01:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:01:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:01:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25a6846d26094ade8efb06207dfec251", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:01:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3Njk4Q0RCOEMyNjA5RTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3Njk4Q0RCOEMyNjA5RTYzAA==\",\"timestamp\":\"1768138256\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:01:03+05:30"} [2026-01-11 19:01:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3Njk4Q0RCOEMyNjA5RTYzAA== [2026-01-11 19:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:00:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3Njk4Q0RCOEMyNjA5RTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3Njk4Q0RCOEMyNjA5RTYzAA==\",\"timestamp\":\"1768138256\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:01:05+05:30"} [2026-01-11 19:01:06] [DEBUG] Ignoring event: delivered [2026-01-11 19:01:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:31:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxRURENEY4QzczRUI3RjhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxRURENEY4QzczRUI3RjhEAA==", "timestamp": "1768138266", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:01:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:01:08] [INFO] Sending instructions to 917202000200 [2026-01-11 19:01:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:01:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:01:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c941aafccff4be4b95967b27a6424bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:01:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYxNzI2MEE4QUEzRkEyMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYxNzI2MEE4QUEzRkEyMjFFAA==\",\"timestamp\":\"1768138261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:01:12+05:30"} [2026-01-11 19:01:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYxNzI2MEE4QUEzRkEyMjFFAA== [2026-01-11 19:01:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYxNzI2MEE4QUEzRkEyMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYxNzI2MEE4QUEzRkEyMjFFAA==\",\"timestamp\":\"1768138261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:01:12+05:30"} [2026-01-11 19:01:13] [DEBUG] Ignoring event: delivered [2026-01-11 19:01:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxRURENEY4QzczRUI3RjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxRURENEY4QzczRUI3RjhEAA==\",\"timestamp\":\"1768138266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:01:12+05:30"} [2026-01-11 19:01:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxRURENEY4QzczRUI3RjhEAA== [2026-01-11 19:01:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxRURENEY4QzczRUI3RjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxRURENEY4QzczRUI3RjhEAA==\",\"timestamp\":\"1768138266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:01:23+05:30"} [2026-01-11 19:01:23] [DEBUG] Ignoring event: delivered [2026-01-11 19:01:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:31:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1NTc2QkFDRThGRkU5NTJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1NTc2QkFDRThGRkU5NTJGAA==", "timestamp": "1768138302", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:01:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:01:44] [INFO] Sending instructions to 917202000200 [2026-01-11 19:01:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:01:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:01:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70d610f149dd42298a34a0efbfbf5cb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:01:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1NTc2QkFDRThGRkU5NTJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1NTc2QkFDRThGRkU5NTJGAA==\",\"timestamp\":\"1768138302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:01:46+05:30"} [2026-01-11 19:01:47] [DEBUG] Ignoring event: delivered [2026-01-11 19:01:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:31:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2Qjg5QkUwODkyMjhCNzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2Qjg5QkUwODkyMjhCNzM3AA==", "timestamp": "1768138308", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:01:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:01:49] [INFO] Sending instructions to 917202000200 [2026-01-11 19:01:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:01:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:01:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdbb2deec741404388706d920fc1be45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1NTc2QkFDRThGRkU5NTJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1NTc2QkFDRThGRkU5NTJGAA==\",\"timestamp\":\"1768138302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:01:49+05:30"} [2026-01-11 19:01:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1NTc2QkFDRThGRkU5NTJGAA== [2026-01-11 19:01:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:31:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0NDE2MEI4QTJDQUQ2RTJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0NDE2MEI4QTJDQUQ2RTJCAA==", "timestamp": "1768138313", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:01:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:01:55] [INFO] Sending instructions to 917202000200 [2026-01-11 19:01:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:01:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:01:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14ce6397c5c940109cbd56d7280987e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:01:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0NDE2MEI4QTJDQUQ2RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0NDE2MEI4QTJDQUQ2RTJCAA==\",\"timestamp\":\"1768138313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:01:58+05:30"} [2026-01-11 19:01:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0NDE2MEI4QTJDQUQ2RTJCAA== [2026-01-11 19:02:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:32:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0ODlENEY0MTlBRThERUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0ODlENEY0MTlBRThERUVDAA==", "timestamp": "1768138318", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:02:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:02:00] [INFO] Sending instructions to 917202000200 [2026-01-11 19:02:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:02:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:02:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02409ca5282f45e28658939a62074102", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:02:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0NDE2MEI4QTJDQUQ2RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0NDE2MEI4QTJDQUQ2RTJCAA==\",\"timestamp\":\"1768138313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:01+05:30"} [2026-01-11 19:02:02] [DEBUG] Ignoring event: delivered [2026-01-11 19:02:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2Qjg5QkUwODkyMjhCNzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2Qjg5QkUwODkyMjhCNzM3AA==\",\"timestamp\":\"1768138308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:01+05:30"} [2026-01-11 19:02:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2Qjg5QkUwODkyMjhCNzM3AA== [2026-01-11 19:02:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:01:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2Qjg5QkUwODkyMjhCNzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2Qjg5QkUwODkyMjhCNzM3AA==\",\"timestamp\":\"1768138308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:04+05:30"} [2026-01-11 19:02:04] [DEBUG] Ignoring event: delivered [2026-01-11 19:02:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:32:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ3Q0IwMzgyMEMyMjU5MDcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ3Q0IwMzgyMEMyMjU5MDcxAA==", "timestamp": "1768138323", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:02:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:02:05] [INFO] Sending instructions to 917202000200 [2026-01-11 19:02:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:02:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:02:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e62571800a174de2b2ce44ea34a0909d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0ODlENEY0MTlBRThERUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0ODlENEY0MTlBRThERUVDAA==\",\"timestamp\":\"1768138318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:05+05:30"} [2026-01-11 19:02:06] [DEBUG] Ignoring event: delivered [2026-01-11 19:02:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0ODlENEY0MTlBRThERUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0ODlENEY0MTlBRThERUVDAA==\",\"timestamp\":\"1768138318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:08+05:30"} [2026-01-11 19:02:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0ODlENEY0MTlBRThERUVDAA== [2026-01-11 19:02:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:32:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlFNTZDQkYzOEQxOURCMkEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlFNTZDQkYzOEQxOURCMkEyAA==", "timestamp": "1768138329", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:02:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:02:11] [INFO] Sending instructions to 917202000200 [2026-01-11 19:02:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:02:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:02:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8aac6b71db2c4e3c82dea9a0b3587024", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:02:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ3Q0IwMzgyMEMyMjU5MDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ3Q0IwMzgyMEMyMjU5MDcxAA==\",\"timestamp\":\"1768138323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:12+05:30"} [2026-01-11 19:02:13] [DEBUG] Ignoring event: delivered [2026-01-11 19:02:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ3Q0IwMzgyMEMyMjU5MDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ3Q0IwMzgyMEMyMjU5MDcxAA==\",\"timestamp\":\"1768138323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:12+05:30"} [2026-01-11 19:02:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ3Q0IwMzgyMEMyMjU5MDcxAA== [2026-01-11 19:02:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlFNTZDQkYzOEQxOURCMkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlFNTZDQkYzOEQxOURCMkEyAA==\",\"timestamp\":\"1768138329\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:12+05:30"} [2026-01-11 19:02:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlFNTZDQkYzOEQxOURCMkEyAA== [2026-01-11 19:02:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlFNTZDQkYzOEQxOURCMkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlFNTZDQkYzOEQxOURCMkEyAA==\",\"timestamp\":\"1768138329\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:20+05:30"} [2026-01-11 19:02:21] [DEBUG] Ignoring event: delivered [2026-01-11 19:02:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:32:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3OTc1NUI5RUM1QkZDRTZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3OTc1NUI5RUM1QkZDRTZDAA==", "timestamp": "1768138365", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:02:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:02:47] [INFO] Sending instructions to 917202000200 [2026-01-11 19:02:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:02:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:02:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65b3eb676ac145518ac7fe25fec275dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:02:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3OTc1NUI5RUM1QkZDRTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3OTc1NUI5RUM1QkZDRTZDAA==\",\"timestamp\":\"1768138365\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:51+05:30"} [2026-01-11 19:02:52] [DEBUG] Ignoring event: delivered [2026-01-11 19:02:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3OTc1NUI5RUM1QkZDRTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3OTc1NUI5RUM1QkZDRTZDAA==\",\"timestamp\":\"1768138365\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:02:51+05:30"} [2026-01-11 19:02:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3OTc1NUI5RUM1QkZDRTZDAA== [2026-01-11 19:02:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:32:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5MzlGMjM3RTgxQjRDMzNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5MzlGMjM3RTgxQjRDMzNGAA==", "timestamp": "1768138371", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:02:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:02:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:02:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:02:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:02:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "848fff9262b74c59bb1c5dc37cba836f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:03:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5MzlGMjM3RTgxQjRDMzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5MzlGMjM3RTgxQjRDMzNGAA==\",\"timestamp\":\"1768138371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:03:06+05:30"} [2026-01-11 19:03:07] [DEBUG] Ignoring event: delivered [2026-01-11 19:03:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5MzlGMjM3RTgxQjRDMzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5MzlGMjM3RTgxQjRDMzNGAA==\",\"timestamp\":\"1768138371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:03:06+05:30"} [2026-01-11 19:03:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI5MzlGMjM3RTgxQjRDMzNGAA== [2026-01-11 19:03:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:33:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDRDg4OEYzQzhDM0U0QzVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDRDg4OEYzQzhDM0U0QzVCAA==", "timestamp": "1768138407", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:03:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:03:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:03:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:03:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:03:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0647a05b62744bc9217868dc8523126", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:03:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:33:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMjM1OENCRjFDM0Y0MkQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMjM1OENCRjFDM0Y0MkQ3AA==", "timestamp": "1768138413", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:03:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:03:35] [INFO] Sending instructions to 917202000200 [2026-01-11 19:03:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:03:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:03:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de0ce0155d844d33bf0c9b3ff7dfd72c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:03:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:33:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4OTVBNkYzOTVGNkFBNTZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4OTVBNkYzOTVGNkFBNTZBAA==", "timestamp": "1768138418", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:03:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:03:40] [INFO] Sending instructions to 917202000200 [2026-01-11 19:03:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:03:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:03:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3140d0b3d2b4b53bd55e54169eb0324", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:03:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:03:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMjM1OENCRjFDM0Y0MkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMjM1OENCRjFDM0Y0MkQ3AA==\",\"timestamp\":\"1768138413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:03:40+05:30"} [2026-01-11 19:03:42] [DEBUG] Ignoring event: delivered [2026-01-11 19:03:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:03:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMjM1OENCRjFDM0Y0MkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMjM1OENCRjFDM0Y0MkQ3AA==\",\"timestamp\":\"1768138413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:03:40+05:30"} [2026-01-11 19:03:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMjM1OENCRjFDM0Y0MkQ3AA== [2026-01-11 19:03:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDRDg4OEYzQzhDM0U0QzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDRDg4OEYzQzhDM0U0QzVCAA==\",\"timestamp\":\"1768138407\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:03:40+05:30"} [2026-01-11 19:03:42] [DEBUG] Ignoring event: delivered [2026-01-11 19:03:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDRDg4OEYzQzhDM0U0QzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDRDg4OEYzQzhDM0U0QzVCAA==\",\"timestamp\":\"1768138407\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:03:40+05:30"} [2026-01-11 19:03:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDRDg4OEYzQzhDM0U0QzVCAA== [2026-01-11 19:03:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:33:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNTVDMjlCN0VDMThGQ0MzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNTVDMjlCN0VDMThGQ0MzAA==", "timestamp": "1768138424", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:03:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:03:46] [INFO] Sending instructions to 917202000200 [2026-01-11 19:03:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:03:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:03:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27fabb60eac4455e9e2128c4011f8d8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:03:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNTVDMjlCN0VDMThGQ0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNTVDMjlCN0VDMThGQ0MzAA==\",\"timestamp\":\"1768138424\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:03:51+05:30"} [2026-01-11 19:03:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNTVDMjlCN0VDMThGQ0MzAA== [2026-01-11 19:03:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:03:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4OTVBNkYzOTVGNkFBNTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4OTVBNkYzOTVGNkFBNTZBAA==\",\"timestamp\":\"1768138418\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:03:52+05:30"} [2026-01-11 19:03:53] [DEBUG] Ignoring event: delivered [2026-01-11 19:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNTVDMjlCN0VDMThGQ0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNTVDMjlCN0VDMThGQ0MzAA==\",\"timestamp\":\"1768138424\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:03:52+05:30"} [2026-01-11 19:03:54] [DEBUG] Ignoring event: delivered [2026-01-11 19:04:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:03:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4OTVBNkYzOTVGNkFBNTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4OTVBNkYzOTVGNkFBNTZBAA==\",\"timestamp\":\"1768138418\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:04:02+05:30"} [2026-01-11 19:04:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4OTVBNkYzOTVGNkFBNTZBAA== [2026-01-11 19:04:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:34:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFQkY4RjgyMTA3NDMwQ0ZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFQkY4RjgyMTA3NDMwQ0ZGAA==", "timestamp": "1768138460", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:04:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:04:22] [INFO] Sending instructions to 917202000200 [2026-01-11 19:04:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:04:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:04:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e1fccd7d39045e2830ab7bbb912a735", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:04:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFQkY4RjgyMTA3NDMwQ0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFQkY4RjgyMTA3NDMwQ0ZGAA==\",\"timestamp\":\"1768138460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:04:26+05:30"} [2026-01-11 19:04:27] [DEBUG] Ignoring event: delivered [2026-01-11 19:04:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFQkY4RjgyMTA3NDMwQ0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFQkY4RjgyMTA3NDMwQ0ZGAA==\",\"timestamp\":\"1768138460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:04:26+05:30"} [2026-01-11 19:04:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVFQkY4RjgyMTA3NDMwQ0ZGAA== [2026-01-11 19:04:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:34:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2REJGRjg0MDg2MUI1Q0UxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2REJGRjg0MDg2MUI1Q0UxAA==", "timestamp": "1768138466", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:04:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:04:28] [INFO] Sending instructions to 917202000200 [2026-01-11 19:04:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:04:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:04:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ef1ce41aefd4e269e307d5eccf62ea0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:04:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:34:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMjZBMENENkFEMzUzQkI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMjZBMENENkFEMzUzQkI3AA==", "timestamp": "1768138472", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:04:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:04:33] [INFO] Sending instructions to 917202000200 [2026-01-11 19:04:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:04:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:04:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8648436ae5534973881bbce38c6fdcf3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:04:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2REJGRjg0MDg2MUI1Q0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2REJGRjg0MDg2MUI1Q0UxAA==\",\"timestamp\":\"1768138466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:04:35+05:30"} [2026-01-11 19:04:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2REJGRjg0MDg2MUI1Q0UxAA== [2026-01-11 19:04:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:04:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2REJGRjg0MDg2MUI1Q0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2REJGRjg0MDg2MUI1Q0UxAA==\",\"timestamp\":\"1768138466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:04:37+05:30"} [2026-01-11 19:04:38] [DEBUG] Ignoring event: delivered [2026-01-11 19:04:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:04:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMjZBMENENkFEMzUzQkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMjZBMENENkFEMzUzQkI3AA==\",\"timestamp\":\"1768138472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:04:37+05:30"} [2026-01-11 19:04:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMjZBMENENkFEMzUzQkI3AA== [2026-01-11 19:04:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:34:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RDczNDE2MUZCQzMxN0M4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RDczNDE2MUZCQzMxN0M4AA==", "timestamp": "1768138477", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:04:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:04:39] [INFO] Sending instructions to 917202000200 [2026-01-11 19:04:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:04:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:04:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1106dd0b8a4b4a5ea49289891de9913f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:04:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMjZBMENENkFEMzUzQkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyMjZBMENENkFEMzUzQkI3AA==\",\"timestamp\":\"1768138472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:04:48+05:30"} [2026-01-11 19:04:51] [DEBUG] Ignoring event: delivered [2026-01-11 19:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:04:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RDczNDE2MUZCQzMxN0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RDczNDE2MUZCQzMxN0M4AA==\",\"timestamp\":\"1768138477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:04:51+05:30"} [2026-01-11 19:04:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RDczNDE2MUZCQzMxN0M4AA== [2026-01-11 19:04:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:04:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RDczNDE2MUZCQzMxN0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM2RDczNDE2MUZCQzMxN0M4AA==\",\"timestamp\":\"1768138477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:04:57+05:30"} [2026-01-11 19:04:57] [DEBUG] Ignoring event: delivered [2026-01-11 19:05:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:35:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3QzIyMEZENEI4MTNDRjgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3QzIyMEZENEI4MTNDRjgwAA==", "timestamp": "1768138513", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:05:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:05:15] [INFO] Sending instructions to 917202000200 [2026-01-11 19:05:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:05:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:05:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ec45effa66a49d7b84d5a0d84494aef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:05:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:35:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJERjhCMzk4NTY0RjAzMTFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJERjhCMzk4NTY0RjAzMTFBAA==", "timestamp": "1768138519", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:05:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:05:20] [INFO] Sending instructions to 917202000200 [2026-01-11 19:05:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:05:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:05:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "718920e9d50c470cb09ad6f8947e2c70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:05:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJERjhCMzk4NTY0RjAzMTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJERjhCMzk4NTY0RjAzMTFBAA==\",\"timestamp\":\"1768138519\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:05:23+05:30"} [2026-01-11 19:05:24] [DEBUG] Ignoring event: delivered [2026-01-11 19:05:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3QzIyMEZENEI4MTNDRjgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3QzIyMEZENEI4MTNDRjgwAA==\",\"timestamp\":\"1768138513\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:05:23+05:30"} [2026-01-11 19:05:24] [DEBUG] Ignoring event: delivered [2026-01-11 19:05:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJERjhCMzk4NTY0RjAzMTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJERjhCMzk4NTY0RjAzMTFBAA==\",\"timestamp\":\"1768138519\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:05:23+05:30"} [2026-01-11 19:05:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJERjhCMzk4NTY0RjAzMTFBAA== [2026-01-11 19:05:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3QzIyMEZENEI4MTNDRjgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3QzIyMEZENEI4MTNDRjgwAA==\",\"timestamp\":\"1768138513\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:05:23+05:30"} [2026-01-11 19:05:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3QzIyMEZENEI4MTNDRjgwAA== [2026-01-11 19:05:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:35:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4OUM1MzU2Q0U5QjA2QjU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4OUM1MzU2Q0U5QjA2QjU2AA==", "timestamp": "1768138524", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:05:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:05:26] [INFO] Sending instructions to 917202000200 [2026-01-11 19:05:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:05:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:05:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e2230f5687c45c7b911a67c1456dd0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:05:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:35:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCNzg3MzAxOTY1OTFENTRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCNzg3MzAxOTY1OTFENTRGAA==", "timestamp": "1768138530", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:05:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:05:31] [INFO] Sending instructions to 917202000200 [2026-01-11 19:05:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:05:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:05:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b5b6c3c082f45d4b2f6cd380567769b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:05:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:05:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCNzg3MzAxOTY1OTFENTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCNzg3MzAxOTY1OTFENTRGAA==\",\"timestamp\":\"1768138530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:05:32+05:30"} [2026-01-11 19:05:34] [DEBUG] Ignoring event: delivered [2026-01-11 19:05:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4OUM1MzU2Q0U5QjA2QjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4OUM1MzU2Q0U5QjA2QjU2AA==\",\"timestamp\":\"1768138524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:05:41+05:30"} [2026-01-11 19:05:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4OUM1MzU2Q0U5QjA2QjU2AA== [2026-01-11 19:05:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4OUM1MzU2Q0U5QjA2QjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ4OUM1MzU2Q0U5QjA2QjU2AA==\",\"timestamp\":\"1768138524\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:05:41+05:30"} [2026-01-11 19:05:42] [DEBUG] Ignoring event: delivered [2026-01-11 19:05:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:05:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCNzg3MzAxOTY1OTFENTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCNzg3MzAxOTY1OTFENTRGAA==\",\"timestamp\":\"1768138530\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:05:42+05:30"} [2026-01-11 19:05:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCNzg3MzAxOTY1OTFENTRGAA== [2026-01-11 19:06:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:36:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1QUZEOTc5ODRFMzM3RkNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1QUZEOTc5ODRFMzM3RkNDAA==", "timestamp": "1768138565", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:06:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:06:07] [INFO] Sending instructions to 917202000200 [2026-01-11 19:06:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:06:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:06:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c3935459ec54c2c988a1001415879c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:06:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:36:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGM0Q2MzgyQjYyN0NEMzQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGM0Q2MzgyQjYyN0NEMzQwAA==", "timestamp": "1768138571", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:06:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:06:13] [INFO] Sending instructions to 917202000200 [2026-01-11 19:06:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:06:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:06:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83e46ddf7df7451bb2e494a1b31f28ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:06:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:36:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTZENzYxRUM2QjVCMEFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTZENzYxRUM2QjVCMEFFAA==", "timestamp": "1768138577", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:06:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:06:18] [INFO] Sending instructions to 917202000200 [2026-01-11 19:06:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:06:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1QUZEOTc5ODRFMzM3RkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1QUZEOTc5ODRFMzM3RkNDAA==\",\"timestamp\":\"1768138565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:17+05:30"} [2026-01-11 19:06:18] [DEBUG] Ignoring event: delivered [2026-01-11 19:06:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25ffb391cd8a4dd983d85b114c56c5f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:06:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1QUZEOTc5ODRFMzM3RkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1QUZEOTc5ODRFMzM3RkNDAA==\",\"timestamp\":\"1768138565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:17+05:30"} [2026-01-11 19:06:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1QUZEOTc5ODRFMzM3RkNDAA== [2026-01-11 19:06:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:36:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxMTcxREZEQjdFRDUwMjM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxMTcxREZEQjdFRDUwMjM3AA==", "timestamp": "1768138582", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:06:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:06:24] [INFO] Sending instructions to 917202000200 [2026-01-11 19:06:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:06:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:06:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a4a0a1fce5343209c3fe33b33cdac3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:06:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:36:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkJBRDFBRTM2MzMzQTNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkJBRDFBRTM2MzMzQTNCAA==", "timestamp": "1768138587", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:06:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:06:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:06:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:06:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:06:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b31a0be603004c3090d5ebfe0621369e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:06:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTZENzYxRUM2QjVCMEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTZENzYxRUM2QjVCMEFFAA==\",\"timestamp\":\"1768138577\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:29+05:30"} [2026-01-11 19:06:30] [DEBUG] Ignoring event: delivered [2026-01-11 19:06:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGM0Q2MzgyQjYyN0NEMzQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGM0Q2MzgyQjYyN0NEMzQwAA==\",\"timestamp\":\"1768138571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:29+05:30"} [2026-01-11 19:06:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGM0Q2MzgyQjYyN0NEMzQwAA== [2026-01-11 19:06:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGM0Q2MzgyQjYyN0NEMzQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGM0Q2MzgyQjYyN0NEMzQwAA==\",\"timestamp\":\"1768138571\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:29+05:30"} [2026-01-11 19:06:30] [DEBUG] Ignoring event: delivered [2026-01-11 19:06:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTZENzYxRUM2QjVCMEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTZENzYxRUM2QjVCMEFFAA==\",\"timestamp\":\"1768138577\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:29+05:30"} [2026-01-11 19:06:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTZENzYxRUM2QjVCMEFFAA== [2026-01-11 19:06:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkJBRDFBRTM2MzMzQTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkJBRDFBRTM2MzMzQTNCAA==\",\"timestamp\":\"1768138587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:36+05:30"} [2026-01-11 19:06:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkJBRDFBRTM2MzMzQTNCAA== [2026-01-11 19:06:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkJBRDFBRTM2MzMzQTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzMkJBRDFBRTM2MzMzQTNCAA==\",\"timestamp\":\"1768138587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:36+05:30"} [2026-01-11 19:06:37] [DEBUG] Ignoring event: delivered [2026-01-11 19:06:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxMTcxREZEQjdFRDUwMjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxMTcxREZEQjdFRDUwMjM3AA==\",\"timestamp\":\"1768138582\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:36+05:30"} [2026-01-11 19:06:38] [DEBUG] Ignoring event: delivered [2026-01-11 19:06:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:06:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxMTcxREZEQjdFRDUwMjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxMTcxREZEQjdFRDUwMjM3AA==\",\"timestamp\":\"1768138582\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:06:39+05:30"} [2026-01-11 19:06:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxMTcxREZEQjdFRDUwMjM3AA== [2026-01-11 19:07:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:37:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MkEzODVFQ0Q4RkFEQThCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MkEzODVFQ0Q4RkFEQThCAA==", "timestamp": "1768138623", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:07:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:07:05] [INFO] Sending instructions to 917202000200 [2026-01-11 19:07:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:07:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:07:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fde797c70e214428a360cbc3ef463628", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MkEzODVFQ0Q4RkFEQThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MkEzODVFQ0Q4RkFEQThCAA==\",\"timestamp\":\"1768138623\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:07:09+05:30"} [2026-01-11 19:07:10] [DEBUG] Ignoring event: delivered [2026-01-11 19:07:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:37:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQ0QxODE2OTMyOEJFQkEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQ0QxODE2OTMyOEJFQkEyAA==", "timestamp": "1768138629", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:07:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:07:10] [INFO] Sending instructions to 917202000200 [2026-01-11 19:07:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:07:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:07:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f80098b1d794eb5bd0eb162a17c827b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:07:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MkEzODVFQ0Q4RkFEQThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MkEzODVFQ0Q4RkFEQThCAA==\",\"timestamp\":\"1768138623\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:07:14+05:30"} [2026-01-11 19:07:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY5MkEzODVFQ0Q4RkFEQThCAA== [2026-01-11 19:07:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:37:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwNkExMEY0MzM0MEE1MzU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwNkExMEY0MzM0MEE1MzU2AA==", "timestamp": "1768138635", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:07:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:07:17] [INFO] Sending instructions to 917202000200 [2026-01-11 19:07:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:07:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:07:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdf70c729b4e48429779f42a5708b75c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:07:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQ0QxODE2OTMyOEJFQkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQ0QxODE2OTMyOEJFQkEyAA==\",\"timestamp\":\"1768138629\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:07:27+05:30"} [2026-01-11 19:07:28] [DEBUG] Ignoring event: delivered [2026-01-11 19:07:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwNkExMEY0MzM0MEE1MzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwNkExMEY0MzM0MEE1MzU2AA==\",\"timestamp\":\"1768138635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:07:27+05:30"} [2026-01-11 19:07:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwNkExMEY0MzM0MEE1MzU2AA== [2026-01-11 19:07:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQ0QxODE2OTMyOEJFQkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQ0QxODE2OTMyOEJFQkEyAA==\",\"timestamp\":\"1768138629\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:07:27+05:30"} [2026-01-11 19:07:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjEyQ0QxODE2OTMyOEJFQkEyAA== [2026-01-11 19:07:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwNkExMEY0MzM0MEE1MzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUwNkExMEY0MzM0MEE1MzU2AA==\",\"timestamp\":\"1768138635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:07:38+05:30"} [2026-01-11 19:07:39] [DEBUG] Ignoring event: delivered [2026-01-11 19:07:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:37:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyQkFCRjVFQjcxRUM2RDU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyQkFCRjVFQjcxRUM2RDU5AA==", "timestamp": "1768138671", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:07:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:07:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:07:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:07:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:07:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e73a7ee0d1404917bfe1ff971f0edc66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:07:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:37:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MzAzOUZBREE1MTlDMkMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MzAzOUZBREE1MTlDMkMyAA==", "timestamp": "1768138676", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:07:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:07:58] [INFO] Sending instructions to 917202000200 [2026-01-11 19:07:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:07:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02c2cfa69ab64918b9636e28ebc22b0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:08:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:38:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzN0EyQkQxMUI2QjhBQTg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzN0EyQkQxMUI2QjhBQTg2AA==", "timestamp": "1768138682", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:08:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:08:03] [INFO] Sending instructions to 917202000200 [2026-01-11 19:08:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:08:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:08:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd97374b9eef4dc8b54df793a70a7f64", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzN0EyQkQxMUI2QjhBQTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzN0EyQkQxMUI2QjhBQTg2AA==\",\"timestamp\":\"1768138682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:06+05:30"} [2026-01-11 19:08:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzN0EyQkQxMUI2QjhBQTg2AA== [2026-01-11 19:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyQkFCRjVFQjcxRUM2RDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyQkFCRjVFQjcxRUM2RDU5AA==\",\"timestamp\":\"1768138671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:06+05:30"} [2026-01-11 19:08:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyQkFCRjVFQjcxRUM2RDU5AA== [2026-01-11 19:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzN0EyQkQxMUI2QjhBQTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzN0EyQkQxMUI2QjhBQTg2AA==\",\"timestamp\":\"1768138682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:06+05:30"} [2026-01-11 19:08:08] [DEBUG] Ignoring event: delivered [2026-01-11 19:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MzAzOUZBREE1MTlDMkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MzAzOUZBREE1MTlDMkMyAA==\",\"timestamp\":\"1768138676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:06+05:30"} [2026-01-11 19:08:08] [DEBUG] Ignoring event: delivered [2026-01-11 19:08:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyQkFCRjVFQjcxRUM2RDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyQkFCRjVFQjcxRUM2RDU5AA==\",\"timestamp\":\"1768138671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:06+05:30"} [2026-01-11 19:08:08] [DEBUG] Ignoring event: delivered [2026-01-11 19:08:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:38:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY5NzVDQkI3QkI1QTFBRDdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY5NzVDQkI3QkI1QTFBRDdCAA==", "timestamp": "1768138687", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:08:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:08:09] [INFO] Sending instructions to 917202000200 [2026-01-11 19:08:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:08:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:08:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18d5fdfa929548239ba446159461cb59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:08:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY5NzVDQkI3QkI1QTFBRDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY5NzVDQkI3QkI1QTFBRDdCAA==\",\"timestamp\":\"1768138687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:18+05:30"} [2026-01-11 19:08:19] [DEBUG] Ignoring event: delivered [2026-01-11 19:08:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY5NzVDQkI3QkI1QTFBRDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY5NzVDQkI3QkI1QTFBRDdCAA==\",\"timestamp\":\"1768138687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:18+05:30"} [2026-01-11 19:08:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY5NzVDQkI3QkI1QTFBRDdCAA== [2026-01-11 19:08:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MzAzOUZBREE1MTlDMkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MzAzOUZBREE1MTlDMkMyAA==\",\"timestamp\":\"1768138676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:17+05:30"} [2026-01-11 19:08:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4MzAzOUZBREE1MTlDMkMyAA== [2026-01-11 19:08:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:38:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NkYyODE4ODI5MDIyMjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NkYyODE4ODI5MDIyMjAwAA==", "timestamp": "1768138723", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:08:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:08:45] [INFO] Sending instructions to 917202000200 [2026-01-11 19:08:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:08:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:08:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20d93649b8c940acb4d443b0f1598f50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:08:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:38:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMTg1QzkwQjAwREZBNEQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMTg1QzkwQjAwREZBNEQyAA==", "timestamp": "1768138729", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:08:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:08:50] [INFO] Sending instructions to 917202000200 [2026-01-11 19:08:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:08:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:08:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a8313126119452c94926ab2aa4dff5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NkYyODE4ODI5MDIyMjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NkYyODE4ODI5MDIyMjAwAA==\",\"timestamp\":\"1768138723\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:51+05:30"} [2026-01-11 19:08:52] [DEBUG] Ignoring event: delivered [2026-01-11 19:08:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NkYyODE4ODI5MDIyMjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NkYyODE4ODI5MDIyMjAwAA==\",\"timestamp\":\"1768138723\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:08:51+05:30"} [2026-01-11 19:08:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NkYyODE4ODI5MDIyMjAwAA== [2026-01-11 19:08:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:38:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFNzE1N0E3MjNGMzE2NDA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFNzE1N0E3MjNGMzE2NDA1AA==", "timestamp": "1768138734", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:08:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:08:56] [INFO] Sending instructions to 917202000200 [2026-01-11 19:08:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:08:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:08:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89e92b28e37b487cba47bc77377514dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:09:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMTg1QzkwQjAwREZBNEQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMTg1QzkwQjAwREZBNEQyAA==\",\"timestamp\":\"1768138729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:00+05:30"} [2026-01-11 19:09:01] [DEBUG] Ignoring event: delivered [2026-01-11 19:09:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:39:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2NDgxNkRENkYyMjI3ODM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2NDgxNkRENkYyMjI3ODM0AA==", "timestamp": "1768138740", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:09:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:09:02] [INFO] Sending instructions to 917202000200 [2026-01-11 19:09:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:09:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:09:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMTg1QzkwQjAwREZBNEQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMTg1QzkwQjAwREZBNEQyAA==\",\"timestamp\":\"1768138729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:01+05:30"} [2026-01-11 19:09:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMTg1QzkwQjAwREZBNEQyAA== [2026-01-11 19:09:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b93d4707d9354b9baf127610f3eddee5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:09:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFNzE1N0E3MjNGMzE2NDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFNzE1N0E3MjNGMzE2NDA1AA==\",\"timestamp\":\"1768138734\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:04+05:30"} [2026-01-11 19:09:05] [DEBUG] Ignoring event: delivered [2026-01-11 19:09:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:08:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFNzE1N0E3MjNGMzE2NDA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFNzE1N0E3MjNGMzE2NDA1AA==\",\"timestamp\":\"1768138734\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:03+05:30"} [2026-01-11 19:09:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlFNzE1N0E3MjNGMzE2NDA1AA== [2026-01-11 19:09:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2NDgxNkRENkYyMjI3ODM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2NDgxNkRENkYyMjI3ODM0AA==\",\"timestamp\":\"1768138740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:04+05:30"} [2026-01-11 19:09:05] [DEBUG] Ignoring event: delivered [2026-01-11 19:09:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2NDgxNkRENkYyMjI3ODM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2NDgxNkRENkYyMjI3ODM0AA==\",\"timestamp\":\"1768138740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:17+05:30"} [2026-01-11 19:09:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI2NDgxNkRENkYyMjI3ODM0AA== [2026-01-11 19:09:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:39:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RTY2QzRCNzkxOTcwODNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RTY2QzRCNzkxOTcwODNBAA==", "timestamp": "1768138776", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:09:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:09:38] [INFO] Sending instructions to 917202000200 [2026-01-11 19:09:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:09:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:09:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1eacdee43d9a4b4e9fa71807696b9a4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:09:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:39:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4OTBEMTBFQUVGNTNCNTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4OTBEMTBFQUVGNTNCNTdGAA==", "timestamp": "1768138782", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:09:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:09:43] [INFO] Sending instructions to 917202000200 [2026-01-11 19:09:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:09:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:09:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b1cd44364934f7d84849e6131ad5ad3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:09:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RTY2QzRCNzkxOTcwODNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RTY2QzRCNzkxOTcwODNBAA==\",\"timestamp\":\"1768138776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:45+05:30"} [2026-01-11 19:09:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RTY2QzRCNzkxOTcwODNBAA== [2026-01-11 19:09:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:39:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFQjYwM0NEOThCOTQzMDVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFQjYwM0NEOThCOTQzMDVDAA==", "timestamp": "1768138787", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:09:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:09:48] [INFO] Sending instructions to 917202000200 [2026-01-11 19:09:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:09:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:09:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RTY2QzRCNzkxOTcwODNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0RTY2QzRCNzkxOTcwODNBAA==\",\"timestamp\":\"1768138776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:47+05:30"} [2026-01-11 19:09:49] [DEBUG] Ignoring event: delivered [2026-01-11 19:09:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93b6882a971c473bbaf9ed3a72957374", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:09:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4OTBEMTBFQUVGNTNCNTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4OTBEMTBFQUVGNTNCNTdGAA==\",\"timestamp\":\"1768138782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:53+05:30"} [2026-01-11 19:09:53] [DEBUG] Ignoring event: delivered [2026-01-11 19:09:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:39:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NkU0OTQ2REIwRTAzOTU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NkU0OTQ2REIwRTAzOTU3AA==", "timestamp": "1768138792", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:09:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:09:54] [INFO] Sending instructions to 917202000200 [2026-01-11 19:09:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:09:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:09:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82487cd12b014694a12c9195ffaa70ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:09:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4OTBEMTBFQUVGNTNCNTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4OTBEMTBFQUVGNTNCNTdGAA==\",\"timestamp\":\"1768138782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:54+05:30"} [2026-01-11 19:09:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4OTBEMTBFQUVGNTNCNTdGAA== [2026-01-11 19:09:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFQjYwM0NEOThCOTQzMDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFQjYwM0NEOThCOTQzMDVDAA==\",\"timestamp\":\"1768138787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:54+05:30"} [2026-01-11 19:09:55] [DEBUG] Ignoring event: delivered [2026-01-11 19:09:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFQjYwM0NEOThCOTQzMDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFQjYwM0NEOThCOTQzMDVDAA==\",\"timestamp\":\"1768138787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:55+05:30"} [2026-01-11 19:09:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJFQjYwM0NEOThCOTQzMDVDAA== [2026-01-11 19:09:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NkU0OTQ2REIwRTAzOTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NkU0OTQ2REIwRTAzOTU3AA==\",\"timestamp\":\"1768138792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:55+05:30"} [2026-01-11 19:09:56] [DEBUG] Ignoring event: delivered [2026-01-11 19:09:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NkU0OTQ2REIwRTAzOTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NkU0OTQ2REIwRTAzOTU3AA==\",\"timestamp\":\"1768138792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:09:56+05:30"} [2026-01-11 19:09:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NkU0OTQ2REIwRTAzOTU3AA== [2026-01-11 19:09:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:39:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2Qzg2QkQ4QTlEMkJFNDBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2Qzg2QkQ4QTlEMkJFNDBBAA==", "timestamp": "1768138798", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:09:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:09:59] [INFO] Sending instructions to 917202000200 [2026-01-11 19:09:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:09:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:10:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da18960301ae4ab9aafe8e78e620fb0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:10:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:40:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEzMDFBMDFCMkI3MDU1OTczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEzMDFBMDFCMkI3MDU1OTczAA==", "timestamp": "1768138803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:10:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:10:05] [INFO] Sending instructions to 917202000200 [2026-01-11 19:10:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:10:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:10:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aafeee58594147aaaa5137a43338f17a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:10:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2Qzg2QkQ4QTlEMkJFNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2Qzg2QkQ4QTlEMkJFNDBBAA==\",\"timestamp\":\"1768138798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:10:04+05:30"} [2026-01-11 19:10:05] [DEBUG] Ignoring event: delivered [2026-01-11 19:10:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:09:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2Qzg2QkQ4QTlEMkJFNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2Qzg2QkQ4QTlEMkJFNDBBAA==\",\"timestamp\":\"1768138798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:10:04+05:30"} [2026-01-11 19:10:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2Qzg2QkQ4QTlEMkJFNDBBAA== [2026-01-11 19:10:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:10:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEzMDFBMDFCMkI3MDU1OTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEzMDFBMDFCMkI3MDU1OTczAA==\",\"timestamp\":\"1768138803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:10:20+05:30"} [2026-01-11 19:10:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEzMDFBMDFCMkI3MDU1OTczAA== [2026-01-11 19:10:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:10:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEzMDFBMDFCMkI3MDU1OTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEzMDFBMDFCMkI3MDU1OTczAA==\",\"timestamp\":\"1768138803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:10:25+05:30"} [2026-01-11 19:10:25] [DEBUG] Ignoring event: delivered [2026-01-11 19:10:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:40:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJENDc5MDlBMTJCNTMwQUFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJENDc5MDlBMTJCNTMwQUFEAA==", "timestamp": "1768138839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:10:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:10:41] [INFO] Sending instructions to 917202000200 [2026-01-11 19:10:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:10:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:10:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c9e5bc941b144b6b29cbf7a6aa2b785", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:10:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:40:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFQzFCNzk1NjJENEFCNUNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFQzFCNzk1NjJENEFCNUNGAA==", "timestamp": "1768138845", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:10:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:10:46] [INFO] Sending instructions to 917202000200 [2026-01-11 19:10:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:10:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:10:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24ca4dab55114f7fbe9cbcd5c3c5a36b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:10:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:10:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJENDc5MDlBMTJCNTMwQUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJENDc5MDlBMTJCNTMwQUFEAA==\",\"timestamp\":\"1768138839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:10:48+05:30"} [2026-01-11 19:10:49] [DEBUG] Ignoring event: delivered [2026-01-11 19:10:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:10:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJENDc5MDlBMTJCNTMwQUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJENDc5MDlBMTJCNTMwQUFEAA==\",\"timestamp\":\"1768138839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:10:49+05:30"} [2026-01-11 19:10:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJENDc5MDlBMTJCNTMwQUFEAA== [2026-01-11 19:11:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:10:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFQzFCNzk1NjJENEFCNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFQzFCNzk1NjJENEFCNUNGAA==\",\"timestamp\":\"1768138845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:10:59+05:30"} [2026-01-11 19:11:01] [DEBUG] Ignoring event: delivered [2026-01-11 19:11:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:10:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFQzFCNzk1NjJENEFCNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFQzFCNzk1NjJENEFCNUNGAA==\",\"timestamp\":\"1768138845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:11:00+05:30"} [2026-01-11 19:11:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFQzFCNzk1NjJENEFCNUNGAA== [2026-01-11 19:11:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:41:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCREUxQkQ5NzM5QTI0MzMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCREUxQkQ5NzM5QTI0MzMxAA==", "timestamp": "1768138881", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:11:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:11:22] [INFO] Sending instructions to 917202000200 [2026-01-11 19:11:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:11:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:11:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c654bbae975e48fc8d91ccc79c6e9bef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:11:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:41:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4MEI5NTMwQjlBNThEMzE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4MEI5NTMwQjlBNThEMzE0AA==", "timestamp": "1768138886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:11:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:11:28] [INFO] Sending instructions to 917202000200 [2026-01-11 19:11:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:11:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:11:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e931f9288fa45c98144feac86c6c4fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:11:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:41:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5Q0Q3REUyNTBCNEUyRTU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5Q0Q3REUyNTBCNEUyRTU4AA==", "timestamp": "1768138891", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:11:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:11:33] [INFO] Sending instructions to 917202000200 [2026-01-11 19:11:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:11:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:11:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7e58b0ff6574a3684ab74ad5d832ff9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:11:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4MEI5NTMwQjlBNThEMzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4MEI5NTMwQjlBNThEMzE0AA==\",\"timestamp\":\"1768138886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:11:36+05:30"} [2026-01-11 19:11:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4MEI5NTMwQjlBNThEMzE0AA== [2026-01-11 19:11:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCREUxQkQ5NzM5QTI0MzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCREUxQkQ5NzM5QTI0MzMxAA==\",\"timestamp\":\"1768138881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:11:36+05:30"} [2026-01-11 19:11:37] [DEBUG] Ignoring event: delivered [2026-01-11 19:11:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4MEI5NTMwQjlBNThEMzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4MEI5NTMwQjlBNThEMzE0AA==\",\"timestamp\":\"1768138886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:11:36+05:30"} [2026-01-11 19:11:37] [DEBUG] Ignoring event: delivered [2026-01-11 19:11:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCREUxQkQ5NzM5QTI0MzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCREUxQkQ5NzM5QTI0MzMxAA==\",\"timestamp\":\"1768138881\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:11:36+05:30"} [2026-01-11 19:11:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBCREUxQkQ5NzM5QTI0MzMxAA== [2026-01-11 19:11:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:41:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3MUU5NDJCMTEzOEJCMjc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3MUU5NDJCMTEzOEJCMjc0AA==", "timestamp": "1768138897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:11:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:11:38] [INFO] Sending instructions to 917202000200 [2026-01-11 19:11:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:11:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:11:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "363b354753404f9faf72cb17b16f6fcb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:11:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:11:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5Q0Q3REUyNTBCNEUyRTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5Q0Q3REUyNTBCNEUyRTU4AA==\",\"timestamp\":\"1768138891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:11:46+05:30"} [2026-01-11 19:11:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5Q0Q3REUyNTBCNEUyRTU4AA== [2026-01-11 19:11:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:11:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5Q0Q3REUyNTBCNEUyRTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5Q0Q3REUyNTBCNEUyRTU4AA==\",\"timestamp\":\"1768138891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:11:48+05:30"} [2026-01-11 19:11:49] [DEBUG] Ignoring event: delivered [2026-01-11 19:11:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:11:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3MUU5NDJCMTEzOEJCMjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3MUU5NDJCMTEzOEJCMjc0AA==\",\"timestamp\":\"1768138897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:11:49+05:30"} [2026-01-11 19:11:50] [DEBUG] Ignoring event: delivered [2026-01-11 19:11:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:11:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3MUU5NDJCMTEzOEJCMjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3MUU5NDJCMTEzOEJCMjc0AA==\",\"timestamp\":\"1768138897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:11:58+05:30"} [2026-01-11 19:11:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3MUU5NDJCMTEzOEJCMjc0AA== [2026-01-11 19:12:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:42:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMTFEMTM1MDcyQkQxRjdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMTFEMTM1MDcyQkQxRjdEAA==", "timestamp": "1768138933", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:12:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:12:14] [INFO] Sending instructions to 917202000200 [2026-01-11 19:12:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:12:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:12:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa5a44e0d15a4d61aa81c642e3842a9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:12:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:42:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzODA3RjM3M0VFOTNEQjBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzODA3RjM3M0VFOTNEQjBEAA==", "timestamp": "1768138938", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:12:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:12:20] [INFO] Sending instructions to 917202000200 [2026-01-11 19:12:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:12:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:12:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b500469e18f4df59059f5d85f77325b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMTFEMTM1MDcyQkQxRjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMTFEMTM1MDcyQkQxRjdEAA==\",\"timestamp\":\"1768138933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:22+05:30"} [2026-01-11 19:12:23] [DEBUG] Ignoring event: delivered [2026-01-11 19:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzODA3RjM3M0VFOTNEQjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzODA3RjM3M0VFOTNEQjBEAA==\",\"timestamp\":\"1768138938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:21+05:30"} [2026-01-11 19:12:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzODA3RjM3M0VFOTNEQjBEAA== [2026-01-11 19:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzODA3RjM3M0VFOTNEQjBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzODA3RjM3M0VFOTNEQjBEAA==\",\"timestamp\":\"1768138938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:21+05:30"} [2026-01-11 19:12:23] [DEBUG] Ignoring event: delivered [2026-01-11 19:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMTFEMTM1MDcyQkQxRjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMTFEMTM1MDcyQkQxRjdEAA==\",\"timestamp\":\"1768138933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:22+05:30"} [2026-01-11 19:12:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMTFEMTM1MDcyQkQxRjdEAA== [2026-01-11 19:12:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:42:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwQUE0NDJBNTAxRUJFNDRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwQUE0NDJBNTAxRUJFNDRBAA==", "timestamp": "1768138943", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:12:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:12:25] [INFO] Sending instructions to 917202000200 [2026-01-11 19:12:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:12:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:12:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b19abf3915984257ba679a02995dc1ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:12:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:42:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGQjBBOEI4RTU2MTdBNkFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGQjBBOEI4RTU2MTdBNkFGAA==", "timestamp": "1768138949", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:12:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:12:30] [INFO] Sending instructions to 917202000200 [2026-01-11 19:12:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:12:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:12:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4d6b01115be4216a0f62a142eae5c4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:12:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwQUE0NDJBNTAxRUJFNDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwQUE0NDJBNTAxRUJFNDRBAA==\",\"timestamp\":\"1768138943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:34+05:30"} [2026-01-11 19:12:34] [DEBUG] Ignoring event: delivered [2026-01-11 19:12:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwQUE0NDJBNTAxRUJFNDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwQUE0NDJBNTAxRUJFNDRBAA==\",\"timestamp\":\"1768138943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:34+05:30"} [2026-01-11 19:12:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUwQUE0NDJBNTAxRUJFNDRBAA== [2026-01-11 19:12:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:42:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NTg0RkZCRjc2RkE0MTA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NTg0RkZCRjc2RkE0MTA4AA==", "timestamp": "1768138954", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:12:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:12:36] [INFO] Sending instructions to 917202000200 [2026-01-11 19:12:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:12:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:12:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "916043fb5753486c95004a9e36f74280", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:12:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGQjBBOEI4RTU2MTdBNkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGQjBBOEI4RTU2MTdBNkFGAA==\",\"timestamp\":\"1768138949\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:39+05:30"} [2026-01-11 19:12:41] [DEBUG] Ignoring event: delivered [2026-01-11 19:12:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGQjBBOEI4RTU2MTdBNkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGQjBBOEI4RTU2MTdBNkFGAA==\",\"timestamp\":\"1768138949\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:40+05:30"} [2026-01-11 19:12:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGQjBBOEI4RTU2MTdBNkFGAA== [2026-01-11 19:12:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:42:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGRkM1RThFQkI0RTQ1RUVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGRkM1RThFQkI0RTQ1RUVBAA==", "timestamp": "1768138960", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:12:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:12:42] [INFO] Sending instructions to 917202000200 [2026-01-11 19:12:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:12:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:12:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fe1828df0b14a39a9f8d97d22cb2a68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:12:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NTg0RkZCRjc2RkE0MTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NTg0RkZCRjc2RkE0MTA4AA==\",\"timestamp\":\"1768138954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:43+05:30"} [2026-01-11 19:12:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NTg0RkZCRjc2RkE0MTA4AA== [2026-01-11 19:12:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:42:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzOERFNEUwRkZERjNERkRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzOERFNEUwRkZERjNERkRCAA==", "timestamp": "1768138965", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:12:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:12:47] [INFO] Sending instructions to 917202000200 [2026-01-11 19:12:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:12:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:12:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9204fcc4771a4648abe9978ba92f477d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:12:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:42:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MzY4MDcxNzkxODQ1MzJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MzY4MDcxNzkxODQ1MzJDAA==", "timestamp": "1768138971", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:12:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:12:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:12:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:12:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:12:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGRkM1RThFQkI0RTQ1RUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGRkM1RThFQkI0RTQ1RUVBAA==\",\"timestamp\":\"1768138960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:52+05:30"} [2026-01-11 19:12:53] [DEBUG] Ignoring event: delivered [2026-01-11 19:12:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b39da66745d14660bda36adee19e9343", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:12:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NTg0RkZCRjc2RkE0MTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NTg0RkZCRjc2RkE0MTA4AA==\",\"timestamp\":\"1768138954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:53+05:30"} [2026-01-11 19:12:53] [DEBUG] Ignoring event: delivered [2026-01-11 19:12:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGRkM1RThFQkI0RTQ1RUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGRkM1RThFQkI0RTQ1RUVBAA==\",\"timestamp\":\"1768138960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:53+05:30"} [2026-01-11 19:12:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGRkM1RThFQkI0RTQ1RUVBAA== [2026-01-11 19:12:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzOERFNEUwRkZERjNERkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzOERFNEUwRkZERjNERkRCAA==\",\"timestamp\":\"1768138965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:53+05:30"} [2026-01-11 19:12:54] [DEBUG] Ignoring event: delivered [2026-01-11 19:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MzY4MDcxNzkxODQ1MzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MzY4MDcxNzkxODQ1MzJDAA==\",\"timestamp\":\"1768138971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:56+05:30"} [2026-01-11 19:12:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MzY4MDcxNzkxODQ1MzJDAA== [2026-01-11 19:13:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MzY4MDcxNzkxODQ1MzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MzY4MDcxNzkxODQ1MzJDAA==\",\"timestamp\":\"1768138971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:12:59+05:30"} [2026-01-11 19:13:01] [DEBUG] Ignoring event: delivered [2026-01-11 19:13:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:12:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzOERFNEUwRkZERjNERkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzOERFNEUwRkZERjNERkRCAA==\",\"timestamp\":\"1768138965\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:13:03+05:30"} [2026-01-11 19:13:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzOERFNEUwRkZERjNERkRCAA== [2026-01-11 19:13:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:43:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNjdDOTY2QkZBM0NDMDY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNjdDOTY2QkZBM0NDMDY4AA==", "timestamp": "1768139007", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:13:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:13:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:13:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:13:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:13:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44ec66de451a4373a98ada37ea9fba0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:13:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:43:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNDAyNzZGNzZFMDcyRDMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNDAyNzZGNzZFMDcyRDMwAA==", "timestamp": "1768139012", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:13:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:13:34] [INFO] Sending instructions to 917202000200 [2026-01-11 19:13:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:13:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:13:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b3b05f3c5364e3497e65cc8dd498292", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:13:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNjdDOTY2QkZBM0NDMDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNjdDOTY2QkZBM0NDMDY4AA==\",\"timestamp\":\"1768139007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:13:36+05:30"} [2026-01-11 19:13:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNjdDOTY2QkZBM0NDMDY4AA== [2026-01-11 19:13:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNjdDOTY2QkZBM0NDMDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBNjdDOTY2QkZBM0NDMDY4AA==\",\"timestamp\":\"1768139007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:13:44+05:30"} [2026-01-11 19:13:45] [DEBUG] Ignoring event: delivered [2026-01-11 19:13:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:13:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNDAyNzZGNzZFMDcyRDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNDAyNzZGNzZFMDcyRDMwAA==\",\"timestamp\":\"1768139012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:13:45+05:30"} [2026-01-11 19:13:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNDAyNzZGNzZFMDcyRDMwAA== [2026-01-11 19:13:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:13:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNDAyNzZGNzZFMDcyRDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNDAyNzZGNzZFMDcyRDMwAA==\",\"timestamp\":\"1768139012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:13:54+05:30"} [2026-01-11 19:13:55] [DEBUG] Ignoring event: delivered [2026-01-11 19:14:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:44:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjEyRTk0MTc5QUY4NzlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjEyRTk0MTc5QUY4NzlFAA==", "timestamp": "1768139049", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:14:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:14:10] [INFO] Sending instructions to 917202000200 [2026-01-11 19:14:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:14:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:14:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "545a42400f1d4a17814be19ce95b527a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:14:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:14:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjEyRTk0MTc5QUY4NzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjEyRTk0MTc5QUY4NzlFAA==\",\"timestamp\":\"1768139049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:14:11+05:30"} [2026-01-11 19:14:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjEyRTk0MTc5QUY4NzlFAA== [2026-01-11 19:14:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:14:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjEyRTk0MTc5QUY4NzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwQjEyRTk0MTc5QUY4NzlFAA==\",\"timestamp\":\"1768139049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:14:12+05:30"} [2026-01-11 19:14:13] [DEBUG] Ignoring event: delivered [2026-01-11 19:14:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:44:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZENjY5QkU4MjhDNjNEQTY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZENjY5QkU4MjhDNjNEQTY1AA==", "timestamp": "1768139054", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:14:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:14:15] [INFO] Sending instructions to 917202000200 [2026-01-11 19:14:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:14:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:14:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f61bdea70494a069e0bb4579b5f0b43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:14:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:14:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZENjY5QkU4MjhDNjNEQTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZENjY5QkU4MjhDNjNEQTY1AA==\",\"timestamp\":\"1768139054\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:14:19+05:30"} [2026-01-11 19:14:20] [DEBUG] Ignoring event: delivered [2026-01-11 19:14:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:44:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MjlFNjdDRUQ4MDc1NDU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MjlFNjdDRUQ4MDc1NDU4AA==", "timestamp": "1768139059", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:14:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:14:21] [INFO] Sending instructions to 917202000200 [2026-01-11 19:14:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:14:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:14:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df2fad9b6281498798831f8582b813f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:14:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:14:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZENjY5QkU4MjhDNjNEQTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZENjY5QkU4MjhDNjNEQTY1AA==\",\"timestamp\":\"1768139054\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:14:23+05:30"} [2026-01-11 19:14:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZENjY5QkU4MjhDNjNEQTY1AA== [2026-01-11 19:14:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:44:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxRDE5RjE3MkI5NkM5RkIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxRDE5RjE3MkI5NkM5RkIwAA==", "timestamp": "1768139065", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:14:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:14:27] [INFO] Sending instructions to 917202000200 [2026-01-11 19:14:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:14:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:14:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "758e706e21a542ca8d5ece50e401fff8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:14:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MjlFNjdDRUQ4MDc1NDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MjlFNjdDRUQ4MDc1NDU4AA==\",\"timestamp\":\"1768139059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:14:30+05:30"} [2026-01-11 19:14:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MjlFNjdDRUQ4MDc1NDU4AA== [2026-01-11 19:14:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MjlFNjdDRUQ4MDc1NDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MjlFNjdDRUQ4MDc1NDU4AA==\",\"timestamp\":\"1768139059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:14:30+05:30"} [2026-01-11 19:14:31] [DEBUG] Ignoring event: delivered [2026-01-11 19:14:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:14:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxRDE5RjE3MkI5NkM5RkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxRDE5RjE3MkI5NkM5RkIwAA==\",\"timestamp\":\"1768139065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:14:37+05:30"} [2026-01-11 19:14:38] [DEBUG] Ignoring event: delivered [2026-01-11 19:14:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:14:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxRDE5RjE3MkI5NkM5RkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxRDE5RjE3MkI5NkM5RkIwAA==\",\"timestamp\":\"1768139065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:14:40+05:30"} [2026-01-11 19:14:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxRDE5RjE3MkI5NkM5RkIwAA== [2026-01-11 19:15:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:45:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRjVDRTgxQkU1NDYwOTU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRjVDRTgxQkU1NDYwOTU1AA==", "timestamp": "1768139101", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:15:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:15:03] [INFO] Sending instructions to 917202000200 [2026-01-11 19:15:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:15:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:15:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ab83a3cd2df495da9ef5090a01271a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:15:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRjVDRTgxQkU1NDYwOTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRjVDRTgxQkU1NDYwOTU1AA==\",\"timestamp\":\"1768139101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:03+05:30"} [2026-01-11 19:15:04] [DEBUG] Ignoring event: delivered [2026-01-11 19:15:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:45:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxNTEwQzg4MTFEMkRGQjQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxNTEwQzg4MTFEMkRGQjQyAA==", "timestamp": "1768139107", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:15:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:15:09] [INFO] Sending instructions to 917202000200 [2026-01-11 19:15:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:15:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:15:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9747f82470724b24866ff0a85708cb90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:15:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRjVDRTgxQkU1NDYwOTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRjVDRTgxQkU1NDYwOTU1AA==\",\"timestamp\":\"1768139101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:11+05:30"} [2026-01-11 19:15:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRjVDRTgxQkU1NDYwOTU1AA== [2026-01-11 19:15:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:45:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGMTcxRTJEMjBFM0VEQUREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGMTcxRTJEMjBFM0VEQUREAA==", "timestamp": "1768139112", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:15:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:15:14] [INFO] Sending instructions to 917202000200 [2026-01-11 19:15:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:15:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:15:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7fa21c8c69a4a379c54874b88bd015c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:15:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxNTEwQzg4MTFEMkRGQjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxNTEwQzg4MTFEMkRGQjQyAA==\",\"timestamp\":\"1768139107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:16+05:30"} [2026-01-11 19:15:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxNTEwQzg4MTFEMkRGQjQyAA== [2026-01-11 19:15:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGMTcxRTJEMjBFM0VEQUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGMTcxRTJEMjBFM0VEQUREAA==\",\"timestamp\":\"1768139112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:16+05:30"} [2026-01-11 19:15:18] [DEBUG] Ignoring event: delivered [2026-01-11 19:15:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxNTEwQzg4MTFEMkRGQjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQxNTEwQzg4MTFEMkRGQjQyAA==\",\"timestamp\":\"1768139107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:16+05:30"} [2026-01-11 19:15:18] [DEBUG] Ignoring event: delivered [2026-01-11 19:15:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:45:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc1MDI0MUI5OTkyM0JFQkZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc1MDI0MUI5OTkyM0JFQkZCAA==", "timestamp": "1768139118", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:15:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:15:19] [INFO] Sending instructions to 917202000200 [2026-01-11 19:15:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:15:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:15:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ee4681add3c4fcfa83d4efc32f548f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:15:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGMTcxRTJEMjBFM0VEQUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGMTcxRTJEMjBFM0VEQUREAA==\",\"timestamp\":\"1768139112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:23+05:30"} [2026-01-11 19:15:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGMTcxRTJEMjBFM0VEQUREAA== [2026-01-11 19:15:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc1MDI0MUI5OTkyM0JFQkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc1MDI0MUI5OTkyM0JFQkZCAA==\",\"timestamp\":\"1768139118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:23+05:30"} [2026-01-11 19:15:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc1MDI0MUI5OTkyM0JFQkZCAA== [2026-01-11 19:15:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc1MDI0MUI5OTkyM0JFQkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc1MDI0MUI5OTkyM0JFQkZCAA==\",\"timestamp\":\"1768139118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:29+05:30"} [2026-01-11 19:15:30] [DEBUG] Ignoring event: delivered [2026-01-11 19:15:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:45:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVGNzJENTBDQTI3RkRFODRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVGNzJENTBDQTI3RkRFODRGAA==", "timestamp": "1768139154", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:15:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:15:56] [INFO] Sending instructions to 917202000200 [2026-01-11 19:15:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:15:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:15:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62109594973f418b981e1f83f9b970e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:15:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVGNzJENTBDQTI3RkRFODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVGNzJENTBDQTI3RkRFODRGAA==\",\"timestamp\":\"1768139154\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:59+05:30"} [2026-01-11 19:15:59] [DEBUG] Ignoring event: delivered [2026-01-11 19:15:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:15:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVGNzJENTBDQTI3RkRFODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVGNzJENTBDQTI3RkRFODRGAA==\",\"timestamp\":\"1768139154\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:15:59+05:30"} [2026-01-11 19:15:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVGNzJENTBDQTI3RkRFODRGAA== [2026-01-11 19:16:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:46:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNEM0MjFDRDU5ODk4Njk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNEM0MjFDRDU5ODk4Njk0AA==", "timestamp": "1768139159", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:16:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:16:01] [INFO] Sending instructions to 917202000200 [2026-01-11 19:16:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:16:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:16:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9ca58032728479d9065735b88f21d3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:16:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNEM0MjFDRDU5ODk4Njk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNEM0MjFDRDU5ODk4Njk0AA==\",\"timestamp\":\"1768139159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:02+05:30"} [2026-01-11 19:16:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNEM0MjFDRDU5ODk4Njk0AA== [2026-01-11 19:16:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:46:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyM0JENEQ5NjhEODU4NjhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyM0JENEQ5NjhEODU4NjhEAA==", "timestamp": "1768139165", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:16:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:16:07] [INFO] Sending instructions to 917202000200 [2026-01-11 19:16:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:16:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:16:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80fb2ccd326b4e8990a0c62d02845351", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:16:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyM0JENEQ5NjhEODU4NjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyM0JENEQ5NjhEODU4NjhEAA==\",\"timestamp\":\"1768139165\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:09+05:30"} [2026-01-11 19:16:09] [DEBUG] Ignoring event: delivered [2026-01-11 19:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNEM0MjFDRDU5ODk4Njk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNEM0MjFDRDU5ODk4Njk0AA==\",\"timestamp\":\"1768139159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:09+05:30"} [2026-01-11 19:16:10] [DEBUG] Ignoring event: delivered [2026-01-11 19:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyM0JENEQ5NjhEODU4NjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyM0JENEQ5NjhEODU4NjhEAA==\",\"timestamp\":\"1768139165\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:09+05:30"} [2026-01-11 19:16:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyM0JENEQ5NjhEODU4NjhEAA== [2026-01-11 19:16:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:46:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0MTBGOEM5ODEyODFGRDUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0MTBGOEM5ODEyODFGRDUwAA==", "timestamp": "1768139171", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:16:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:16:12] [INFO] Sending instructions to 917202000200 [2026-01-11 19:16:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:16:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:16:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b783106206814e85874058cba91ef0d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:16:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:46:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3NDRBQkM5QTVFNzFCMzg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3NDRBQkM5QTVFNzFCMzg3AA==", "timestamp": "1768139176", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:16:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:16:18] [INFO] Sending instructions to 917202000200 [2026-01-11 19:16:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:16:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:16:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6dca84d412884983a0cac0b9ad56daf2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3NDRBQkM5QTVFNzFCMzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3NDRBQkM5QTVFNzFCMzg3AA==\",\"timestamp\":\"1768139176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:18+05:30"} [2026-01-11 19:16:19] [DEBUG] Ignoring event: delivered [2026-01-11 19:16:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3NDRBQkM5QTVFNzFCMzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3NDRBQkM5QTVFNzFCMzg3AA==\",\"timestamp\":\"1768139176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:22+05:30"} [2026-01-11 19:16:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM3NDRBQkM5QTVFNzFCMzg3AA== [2026-01-11 19:16:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0MTBGOEM5ODEyODFGRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0MTBGOEM5ODEyODFGRDUwAA==\",\"timestamp\":\"1768139171\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:22+05:30"} [2026-01-11 19:16:22] [DEBUG] Ignoring event: delivered [2026-01-11 19:16:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0MTBGOEM5ODEyODFGRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0MTBGOEM5ODEyODFGRDUwAA==\",\"timestamp\":\"1768139171\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:21+05:30"} [2026-01-11 19:16:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0MTBGOEM5ODEyODFGRDUwAA== [2026-01-11 19:16:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:46:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkMzMkVBRDAwNjVBNUM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkMzMkVBRDAwNjVBNUM3AA==", "timestamp": "1768139182", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:16:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:16:23] [INFO] Sending instructions to 917202000200 [2026-01-11 19:16:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:16:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:16:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "963a8df003444d3a876c47dce76fca54", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkMzMkVBRDAwNjVBNUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkMzMkVBRDAwNjVBNUM3AA==\",\"timestamp\":\"1768139182\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:26+05:30"} [2026-01-11 19:16:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkMzMkVBRDAwNjVBNUM3AA== [2026-01-11 19:16:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:46:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzZCMEVGQzg1MEIwQjhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzZCMEVGQzg1MEIwQjhCAA==", "timestamp": "1768139187", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:16:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:16:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:16:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:16:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:16:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0296a5651b7b4d0791e878deabe532c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:16:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkMzMkVBRDAwNjVBNUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ1QkMzMkVBRDAwNjVBNUM3AA==\",\"timestamp\":\"1768139182\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:31+05:30"} [2026-01-11 19:16:32] [DEBUG] Ignoring event: delivered [2026-01-11 19:16:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzZCMEVGQzg1MEIwQjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzZCMEVGQzg1MEIwQjhCAA==\",\"timestamp\":\"1768139187\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:35+05:30"} [2026-01-11 19:16:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzZCMEVGQzg1MEIwQjhCAA== [2026-01-11 19:16:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzZCMEVGQzg1MEIwQjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyQzZCMEVGQzg1MEIwQjhCAA==\",\"timestamp\":\"1768139187\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:16:35+05:30"} [2026-01-11 19:16:36] [DEBUG] Ignoring event: delivered [2026-01-11 19:17:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:47:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MjUyMjFGN0Y4RTgzQ0I3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MjUyMjFGN0Y4RTgzQ0I3AA==", "timestamp": "1768139223", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:17:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:17:05] [INFO] Sending instructions to 917202000200 [2026-01-11 19:17:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:17:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:17:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5509b2c8001e4acf90906ff441f1778e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:17:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MjUyMjFGN0Y4RTgzQ0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MjUyMjFGN0Y4RTgzQ0I3AA==\",\"timestamp\":\"1768139223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:07+05:30"} [2026-01-11 19:17:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MjUyMjFGN0Y4RTgzQ0I3AA== [2026-01-11 19:17:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MjUyMjFGN0Y4RTgzQ0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5MjUyMjFGN0Y4RTgzQ0I3AA==\",\"timestamp\":\"1768139223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:07+05:30"} [2026-01-11 19:17:09] [DEBUG] Ignoring event: delivered [2026-01-11 19:17:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:47:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQ0I5MzY5NDRCMjAwMUI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQ0I5MzY5NDRCMjAwMUI4AA==", "timestamp": "1768139229", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:17:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:17:10] [INFO] Sending instructions to 917202000200 [2026-01-11 19:17:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:17:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:17:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfff006f328e41848a224585d40c02e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:17:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQ0I5MzY5NDRCMjAwMUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQ0I5MzY5NDRCMjAwMUI4AA==\",\"timestamp\":\"1768139229\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:14+05:30"} [2026-01-11 19:17:14] [DEBUG] Ignoring event: delivered [2026-01-11 19:17:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQ0I5MzY5NDRCMjAwMUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQ0I5MzY5NDRCMjAwMUI4AA==\",\"timestamp\":\"1768139229\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:14+05:30"} [2026-01-11 19:17:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQ0I5MzY5NDRCMjAwMUI4AA== [2026-01-11 19:17:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:47:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxMUU2Mjk5OUNERDM1MEEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxMUU2Mjk5OUNERDM1MEEzAA==", "timestamp": "1768139266", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:17:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:17:47] [INFO] Sending instructions to 917202000200 [2026-01-11 19:17:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:17:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:17:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fac5179bea404b468602baa4ef7c5300", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:17:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:47:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFRTQ5RkNDNTFBNEYwRUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFRTQ5RkNDNTFBNEYwRUZBAA==", "timestamp": "1768139271", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:17:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:17:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:17:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:17:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxMUU2Mjk5OUNERDM1MEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxMUU2Mjk5OUNERDM1MEEzAA==\",\"timestamp\":\"1768139266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:52+05:30"} [2026-01-11 19:17:53] [DEBUG] Ignoring event: delivered [2026-01-11 19:17:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41a44f1021324e87918df2d16b7d940b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFRTQ5RkNDNTFBNEYwRUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFRTQ5RkNDNTFBNEYwRUZBAA==\",\"timestamp\":\"1768139271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:56+05:30"} [2026-01-11 19:17:57] [DEBUG] Ignoring event: delivered [2026-01-11 19:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxMUU2Mjk5OUNERDM1MEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxMUU2Mjk5OUNERDM1MEEzAA==\",\"timestamp\":\"1768139266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:56+05:30"} [2026-01-11 19:17:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUxMUU2Mjk5OUNERDM1MEEzAA== [2026-01-11 19:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFRTQ5RkNDNTFBNEYwRUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFRTQ5RkNDNTFBNEYwRUZBAA==\",\"timestamp\":\"1768139271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:57+05:30"} [2026-01-11 19:17:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFRTQ5RkNDNTFBNEYwRUZBAA== [2026-01-11 19:17:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:47:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjY2RDU2N0RBMTY1OUYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjY2RDU2N0RBMTY1OUYxAA==", "timestamp": "1768139276", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:17:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:17:58] [INFO] Sending instructions to 917202000200 [2026-01-11 19:17:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:17:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:17:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fae206ba908473baa51798c03b6763e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:18:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjY2RDU2N0RBMTY1OUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjY2RDU2N0RBMTY1OUYxAA==\",\"timestamp\":\"1768139276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:59+05:30"} [2026-01-11 19:18:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:17:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjY2RDU2N0RBMTY1OUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjY2RDU2N0RBMTY1OUYxAA==\",\"timestamp\":\"1768139276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:17:59+05:30"} [2026-01-11 19:18:00] [DEBUG] Ignoring event: delivered [2026-01-11 19:18:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjY2RDU2N0RBMTY1OUYxAA== [2026-01-11 19:18:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:48:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODE0MkZBNzkyQzIzRkM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODE0MkZBNzkyQzIzRkM3AA==", "timestamp": "1768139312", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:18:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:18:34] [INFO] Sending instructions to 917202000200 [2026-01-11 19:18:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:18:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:18:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "560b5126f1654ed790e0415c1a901f7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:18:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODE0MkZBNzkyQzIzRkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODE0MkZBNzkyQzIzRkM3AA==\",\"timestamp\":\"1768139312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:18:38+05:30"} [2026-01-11 19:18:39] [DEBUG] Ignoring event: delivered [2026-01-11 19:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:18:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODE0MkZBNzkyQzIzRkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODE0MkZBNzkyQzIzRkM3AA==\",\"timestamp\":\"1768139312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:18:38+05:30"} [2026-01-11 19:18:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0ODE0MkZBNzkyQzIzRkM3AA== [2026-01-11 19:18:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:48:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0OTAxRTNGQzZFNTlCNDM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0OTAxRTNGQzZFNTlCNDM3AA==", "timestamp": "1768139318", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:18:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:18:40] [INFO] Sending instructions to 917202000200 [2026-01-11 19:18:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:18:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:18:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8b33867bf254e49a4c50140db5f9b86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:18:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:48:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NUJDRjVFRTk4QjhCRkFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NUJDRjVFRTk4QjhCRkFDAA==", "timestamp": "1768139323", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:18:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:18:45] [INFO] Sending instructions to 917202000200 [2026-01-11 19:18:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:18:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:18:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33291555e8c34da7b786f9470667a897", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:18:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0OTAxRTNGQzZFNTlCNDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0OTAxRTNGQzZFNTlCNDM3AA==\",\"timestamp\":\"1768139318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:18:45+05:30"} [2026-01-11 19:18:45] [DEBUG] Ignoring event: delivered [2026-01-11 19:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:18:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NUJDRjVFRTk4QjhCRkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NUJDRjVFRTk4QjhCRkFDAA==\",\"timestamp\":\"1768139323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:18:46+05:30"} [2026-01-11 19:18:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NUJDRjVFRTk4QjhCRkFDAA== [2026-01-11 19:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:18:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NUJDRjVFRTk4QjhCRkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1NUJDRjVFRTk4QjhCRkFDAA==\",\"timestamp\":\"1768139323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:18:46+05:30"} [2026-01-11 19:18:47] [DEBUG] Ignoring event: delivered [2026-01-11 19:18:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0OTAxRTNGQzZFNTlCNDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0OTAxRTNGQzZFNTlCNDM3AA==\",\"timestamp\":\"1768139318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:18:48+05:30"} [2026-01-11 19:18:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0OTAxRTNGQzZFNTlCNDM3AA== [2026-01-11 19:18:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:48:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEOTBFRERGRjA2QjJGNEVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEOTBFRERGRjA2QjJGNEVBAA==", "timestamp": "1768139328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:18:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:18:50] [INFO] Sending instructions to 917202000200 [2026-01-11 19:18:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:18:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:18:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4dc6e3c61d2546f8beb14de0c088e820", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:18:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:18:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEOTBFRERGRjA2QjJGNEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEOTBFRERGRjA2QjJGNEVBAA==\",\"timestamp\":\"1768139328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:18:51+05:30"} [2026-01-11 19:18:52] [DEBUG] Ignoring event: delivered [2026-01-11 19:18:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:18:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEOTBFRERGRjA2QjJGNEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEOTBFRERGRjA2QjJGNEVBAA==\",\"timestamp\":\"1768139328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:18:51+05:30"} [2026-01-11 19:18:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEOTBFRERGRjA2QjJGNEVBAA== [2026-01-11 19:19:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:49:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENEFEQjc1ODRENzE2ODlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENEFEQjc1ODRENzE2ODlCAA==", "timestamp": "1768139364", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:19:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:19:26] [INFO] Sending instructions to 917202000200 [2026-01-11 19:19:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:19:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:19:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4988c3946fa34096aa0a6e6494bc5d8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:19:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENEFEQjc1ODRENzE2ODlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENEFEQjc1ODRENzE2ODlCAA==\",\"timestamp\":\"1768139364\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:27+05:30"} [2026-01-11 19:19:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENEFEQjc1ODRENzE2ODlCAA== [2026-01-11 19:19:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:49:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBMDdERDI3ODhBNjc0NzJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBMDdERDI3ODhBNjc0NzJBAA==", "timestamp": "1768139370", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:19:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:19:31] [INFO] Sending instructions to 917202000200 [2026-01-11 19:19:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:19:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:19:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "008a48c8ce534ae0a4e492d0cac56db3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:19:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENEFEQjc1ODRENzE2ODlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENEFEQjc1ODRENzE2ODlCAA==\",\"timestamp\":\"1768139364\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:31+05:30"} [2026-01-11 19:19:32] [DEBUG] Ignoring event: delivered [2026-01-11 19:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBMDdERDI3ODhBNjc0NzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBMDdERDI3ODhBNjc0NzJBAA==\",\"timestamp\":\"1768139370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:33+05:30"} [2026-01-11 19:19:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBMDdERDI3ODhBNjc0NzJBAA== [2026-01-11 19:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBMDdERDI3ODhBNjc0NzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBMDdERDI3ODhBNjc0NzJBAA==\",\"timestamp\":\"1768139370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:33+05:30"} [2026-01-11 19:19:34] [DEBUG] Ignoring event: delivered [2026-01-11 19:19:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:49:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDMxRDNFNTZFNjlGNURCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDMxRDNFNTZFNjlGNURCAA==", "timestamp": "1768139375", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:19:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:19:37] [INFO] Sending instructions to 917202000200 [2026-01-11 19:19:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:19:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:19:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e05d9f59fe64cbcae3a511951a21863", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:19:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDMxRDNFNTZFNjlGNURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDMxRDNFNTZFNjlGNURCAA==\",\"timestamp\":\"1768139375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:38+05:30"} [2026-01-11 19:19:38] [DEBUG] Ignoring event: delivered [2026-01-11 19:19:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDMxRDNFNTZFNjlGNURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDMxRDNFNTZFNjlGNURCAA==\",\"timestamp\":\"1768139375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:38+05:30"} [2026-01-11 19:19:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDMxRDNFNTZFNjlGNURCAA== [2026-01-11 19:19:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:49:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDQ0E0MjI4OTY1NzZFOUQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDQ0E0MjI4OTY1NzZFOUQ5AA==", "timestamp": "1768139381", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:19:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:19:43] [INFO] Sending instructions to 917202000200 [2026-01-11 19:19:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:19:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:19:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "862a64864e1e4d1695fdba02020de45e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:19:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDQ0E0MjI4OTY1NzZFOUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDQ0E0MjI4OTY1NzZFOUQ5AA==\",\"timestamp\":\"1768139381\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:43+05:30"} [2026-01-11 19:19:43] [DEBUG] Ignoring event: delivered [2026-01-11 19:19:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDQ0E0MjI4OTY1NzZFOUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDQ0E0MjI4OTY1NzZFOUQ5AA==\",\"timestamp\":\"1768139381\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:43+05:30"} [2026-01-11 19:19:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlDQ0E0MjI4OTY1NzZFOUQ5AA== [2026-01-11 19:19:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:49:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCRTg1MUYwRTA0M0U2OUYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCRTg1MUYwRTA0M0U2OUYxAA==", "timestamp": "1768139386", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:19:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:19:48] [INFO] Sending instructions to 917202000200 [2026-01-11 19:19:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:19:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:19:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8886feb0ec014922833ad15f00b70796", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:19:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCRTg1MUYwRTA0M0U2OUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCRTg1MUYwRTA0M0U2OUYxAA==\",\"timestamp\":\"1768139386\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:49+05:30"} [2026-01-11 19:19:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCRTg1MUYwRTA0M0U2OUYxAA== [2026-01-11 19:19:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCRTg1MUYwRTA0M0U2OUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCRTg1MUYwRTA0M0U2OUYxAA==\",\"timestamp\":\"1768139386\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:49+05:30"} [2026-01-11 19:19:50] [DEBUG] Ignoring event: delivered [2026-01-11 19:19:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:49:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzQTEzREI5NEJDNzVBNjZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzQTEzREI5NEJDNzVBNjZEAA==", "timestamp": "1768139392", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:19:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:19:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:19:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:19:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:19:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "782740db0e9e4fabbc30e426a827c20a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:19:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzQTEzREI5NEJDNzVBNjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzQTEzREI5NEJDNzVBNjZEAA==\",\"timestamp\":\"1768139392\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:56+05:30"} [2026-01-11 19:19:57] [DEBUG] Ignoring event: delivered [2026-01-11 19:19:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:19:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzQTEzREI5NEJDNzVBNjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzQTEzREI5NEJDNzVBNjZEAA==\",\"timestamp\":\"1768139392\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:19:56+05:30"} [2026-01-11 19:19:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzQTEzREI5NEJDNzVBNjZEAA== [2026-01-11 19:20:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:50:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZEQzkyMkVEMzVEQTY5RkVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZEQzkyMkVEMzVEQTY5RkVFAA==", "timestamp": "1768139427", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:20:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:20:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:20:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:20:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:20:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30644a8f2f114df89804074f72445e98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:20:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:20:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZEQzkyMkVEMzVEQTY5RkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZEQzkyMkVEMzVEQTY5RkVFAA==\",\"timestamp\":\"1768139427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:20:30+05:30"} [2026-01-11 19:20:31] [DEBUG] Ignoring event: delivered [2026-01-11 19:20:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:20:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZEQzkyMkVEMzVEQTY5RkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZEQzkyMkVEMzVEQTY5RkVFAA==\",\"timestamp\":\"1768139427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:20:30+05:30"} [2026-01-11 19:20:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZEQzkyMkVEMzVEQTY5RkVFAA== [2026-01-11 19:20:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:50:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5QjkyREIyMkFEMzBFREY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5QjkyREIyMkFEMzBFREY4AA==", "timestamp": "1768139433", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:20:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:20:35] [INFO] Sending instructions to 917202000200 [2026-01-11 19:20:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:20:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:20:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43dfbbac776d4c63b14a2ab7bbe6a857", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:20:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5QjkyREIyMkFEMzBFREY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5QjkyREIyMkFEMzBFREY4AA==\",\"timestamp\":\"1768139433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:20:35+05:30"} [2026-01-11 19:20:36] [DEBUG] Ignoring event: delivered [2026-01-11 19:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:20:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5QjkyREIyMkFEMzBFREY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5QjkyREIyMkFEMzBFREY4AA==\",\"timestamp\":\"1768139433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:20:35+05:30"} [2026-01-11 19:20:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5QjkyREIyMkFEMzBFREY4AA== [2026-01-11 19:21:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:51:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMjI4OTdGMkM3OEIzREEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMjI4OTdGMkM3OEIzREEwAA==", "timestamp": "1768139469", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:21:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:21:11] [INFO] Sending instructions to 917202000200 [2026-01-11 19:21:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:21:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:21:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0de84bca0dff4ef19b26178a818724e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:21:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMjI4OTdGMkM3OEIzREEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMjI4OTdGMkM3OEIzREEwAA==\",\"timestamp\":\"1768139469\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:21:16+05:30"} [2026-01-11 19:21:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMjI4OTdGMkM3OEIzREEwAA== [2026-01-11 19:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:21:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMjI4OTdGMkM3OEIzREEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdEMjI4OTdGMkM3OEIzREEwAA==\",\"timestamp\":\"1768139469\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:21:16+05:30"} [2026-01-11 19:21:17] [DEBUG] Ignoring event: delivered [2026-01-11 19:21:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:51:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNDQ3QzRCRERCODlEODEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNDQ3QzRCRERCODlEODEyAA==", "timestamp": "1768139475", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:21:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:21:17] [INFO] Sending instructions to 917202000200 [2026-01-11 19:21:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:21:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:21:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c8ab593d8e2476396ddc7dcbf99a0ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:21:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:21:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNDQ3QzRCRERCODlEODEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNDQ3QzRCRERCODlEODEyAA==\",\"timestamp\":\"1768139475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:21:20+05:30"} [2026-01-11 19:21:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNDQ3QzRCRERCODlEODEyAA== [2026-01-11 19:21:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:51:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNzE2RkUzNDY0QkU4RUMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNzE2RkUzNDY0QkU4RUMyAA==", "timestamp": "1768139480", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:21:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:21:22] [INFO] Sending instructions to 917202000200 [2026-01-11 19:21:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:21:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:21:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49a697478f004620a8311d00c34a4f8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:21:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:21:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNDQ3QzRCRERCODlEODEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDNDQ3QzRCRERCODlEODEyAA==\",\"timestamp\":\"1768139475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:21:24+05:30"} [2026-01-11 19:21:25] [DEBUG] Ignoring event: delivered [2026-01-11 19:21:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:51:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDZCMzdDNzMyODhBQTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDZCMzdDNzMyODhBQTlCAA==", "timestamp": "1768139486", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:21:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:21:28] [INFO] Sending instructions to 917202000200 [2026-01-11 19:21:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:21:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:21:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "167983b5dc96408eae641eb19a6e7d63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:21:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:21:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNzE2RkUzNDY0QkU4RUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNzE2RkUzNDY0QkU4RUMyAA==\",\"timestamp\":\"1768139480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:21:28+05:30"} [2026-01-11 19:21:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNzE2RkUzNDY0QkU4RUMyAA== [2026-01-11 19:21:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:21:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNzE2RkUzNDY0QkU4RUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNzE2RkUzNDY0QkU4RUMyAA==\",\"timestamp\":\"1768139480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:21:30+05:30"} [2026-01-11 19:21:31] [DEBUG] Ignoring event: delivered [2026-01-11 19:21:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:21:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDZCMzdDNzMyODhBQTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDZCMzdDNzMyODhBQTlCAA==\",\"timestamp\":\"1768139486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:21:30+05:30"} [2026-01-11 19:21:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDZCMzdDNzMyODhBQTlCAA== [2026-01-11 19:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:21:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDZCMzdDNzMyODhBQTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDZCMzdDNzMyODhBQTlCAA==\",\"timestamp\":\"1768139486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:21:31+05:30"} [2026-01-11 19:21:32] [DEBUG] Ignoring event: delivered [2026-01-11 19:22:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:52:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNEFFOUNBQ0Q0QzYzN0E5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNEFFOUNBQ0Q0QzYzN0E5AA==", "timestamp": "1768139522", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:22:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:22:04] [INFO] Sending instructions to 917202000200 [2026-01-11 19:22:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:22:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:22:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27fa381e2cbd42aa936d4579e9cded8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:22:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNEFFOUNBQ0Q0QzYzN0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNEFFOUNBQ0Q0QzYzN0E5AA==\",\"timestamp\":\"1768139522\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:22:08+05:30"} [2026-01-11 19:22:09] [DEBUG] Ignoring event: delivered [2026-01-11 19:22:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:52:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NjYxMTg2N0Q4RDlEOEU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NjYxMTg2N0Q4RDlEOEU1AA==", "timestamp": "1768139527", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:22:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:22:09] [INFO] Sending instructions to 917202000200 [2026-01-11 19:22:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:22:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:22:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c46809929f7495c813ff27d9edf0ed4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNEFFOUNBQ0Q0QzYzN0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNEFFOUNBQ0Q0QzYzN0E5AA==\",\"timestamp\":\"1768139522\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:22:09+05:30"} [2026-01-11 19:22:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VDNEFFOUNBQ0Q0QzYzN0E5AA== [2026-01-11 19:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NjYxMTg2N0Q4RDlEOEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NjYxMTg2N0Q4RDlEOEU1AA==\",\"timestamp\":\"1768139527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:22:09+05:30"} [2026-01-11 19:22:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NjYxMTg2N0Q4RDlEOEU1AA== [2026-01-11 19:22:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NjYxMTg2N0Q4RDlEOEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4NjYxMTg2N0Q4RDlEOEU1AA==\",\"timestamp\":\"1768139527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:22:10+05:30"} [2026-01-11 19:22:11] [DEBUG] Ignoring event: delivered [2026-01-11 19:22:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:52:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4QUMyRTIyQUUxQzVFMTYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4QUMyRTIyQUUxQzVFMTYzAA==", "timestamp": "1768139532", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:22:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:22:14] [INFO] Sending instructions to 917202000200 [2026-01-11 19:22:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:22:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:22:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "992580a0593146f8bc8805e2bdfefa19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:22:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:52:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2ODIwMkFBMzc3REVCNDc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2ODIwMkFBMzc3REVCNDc1AA==", "timestamp": "1768139538", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:22:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:22:20] [INFO] Sending instructions to 917202000200 [2026-01-11 19:22:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:22:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:22:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5be2433d229c4237969a807f6d7d898c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4QUMyRTIyQUUxQzVFMTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4QUMyRTIyQUUxQzVFMTYzAA==\",\"timestamp\":\"1768139532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:22:19+05:30"} [2026-01-11 19:22:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4QUMyRTIyQUUxQzVFMTYzAA== [2026-01-11 19:22:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4QUMyRTIyQUUxQzVFMTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4QUMyRTIyQUUxQzVFMTYzAA==\",\"timestamp\":\"1768139532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:22:20+05:30"} [2026-01-11 19:22:20] [DEBUG] Ignoring event: delivered [2026-01-11 19:22:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2ODIwMkFBMzc3REVCNDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2ODIwMkFBMzc3REVCNDc1AA==\",\"timestamp\":\"1768139538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:22:20+05:30"} [2026-01-11 19:22:21] [DEBUG] Ignoring event: delivered [2026-01-11 19:22:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2ODIwMkFBMzc3REVCNDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2ODIwMkFBMzc3REVCNDc1AA==\",\"timestamp\":\"1768139538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:22:20+05:30"} [2026-01-11 19:22:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2ODIwMkFBMzc3REVCNDc1AA== [2026-01-11 19:22:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:52:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RTVCNjAyNDE3OUFGRjBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RTVCNjAyNDE3OUFGRjBFAA==", "timestamp": "1768139574", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:22:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:22:56] [INFO] Sending instructions to 917202000200 [2026-01-11 19:22:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:22:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:22:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef0b332c62d24dfd9c15e473506c58bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RTVCNjAyNDE3OUFGRjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RTVCNjAyNDE3OUFGRjBFAA==\",\"timestamp\":\"1768139574\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:22:57+05:30"} [2026-01-11 19:22:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RTVCNjAyNDE3OUFGRjBFAA== [2026-01-11 19:23:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:22:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RTVCNjAyNDE3OUFGRjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0RTVCNjAyNDE3OUFGRjBFAA==\",\"timestamp\":\"1768139574\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:01+05:30"} [2026-01-11 19:23:01] [DEBUG] Ignoring event: delivered [2026-01-11 19:23:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:53:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyRDA3QUE0MDNDQUZBRTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyRDA3QUE0MDNDQUZBRTYxAA==", "timestamp": "1768139579", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:23:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:23:01] [INFO] Sending instructions to 917202000200 [2026-01-11 19:23:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:23:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:23:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3807dfa05364d3cb3f55f2e7e73c0b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:23:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyRDA3QUE0MDNDQUZBRTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyRDA3QUE0MDNDQUZBRTYxAA==\",\"timestamp\":\"1768139579\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:02+05:30"} [2026-01-11 19:23:02] [DEBUG] Ignoring event: delivered [2026-01-11 19:23:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyRDA3QUE0MDNDQUZBRTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyRDA3QUE0MDNDQUZBRTYxAA==\",\"timestamp\":\"1768139579\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:02+05:30"} [2026-01-11 19:23:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyRDA3QUE0MDNDQUZBRTYxAA== [2026-01-11 19:23:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:53:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1QTcyMThERkU1QTlGN0VDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1QTcyMThERkU1QTlGN0VDAA==", "timestamp": "1768139585", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:23:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:23:06] [INFO] Sending instructions to 917202000200 [2026-01-11 19:23:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:23:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:23:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bcb21cd0052b42ae9d4d4cf6b1fa2705", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1QTcyMThERkU1QTlGN0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1QTcyMThERkU1QTlGN0VDAA==\",\"timestamp\":\"1768139585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:08+05:30"} [2026-01-11 19:23:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1QTcyMThERkU1QTlGN0VDAA== [2026-01-11 19:23:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:53:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MjZDQkRGOUIzQzhGMDlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MjZDQkRGOUIzQzhGMDlBAA==", "timestamp": "1768139590", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:23:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:23:12] [INFO] Sending instructions to 917202000200 [2026-01-11 19:23:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:23:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:23:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f46d0fd775347af950c4e2031496599", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:23:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1QTcyMThERkU1QTlGN0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1QTcyMThERkU1QTlGN0VDAA==\",\"timestamp\":\"1768139585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:14+05:30"} [2026-01-11 19:23:15] [DEBUG] Ignoring event: delivered [2026-01-11 19:23:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:53:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQ0M1Q0E1OTREMjY2MkMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQ0M1Q0E1OTREMjY2MkMxAA==", "timestamp": "1768139595", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:23:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:23:17] [INFO] Sending instructions to 917202000200 [2026-01-11 19:23:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:23:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:23:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85b09aaf12564c7ca1c545ff052bbaa1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:23:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQ0M1Q0E1OTREMjY2MkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQ0M1Q0E1OTREMjY2MkMxAA==\",\"timestamp\":\"1768139595\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:18+05:30"} [2026-01-11 19:23:18] [DEBUG] Ignoring event: delivered [2026-01-11 19:23:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MjZDQkRGOUIzQzhGMDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MjZDQkRGOUIzQzhGMDlBAA==\",\"timestamp\":\"1768139590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:18+05:30"} [2026-01-11 19:23:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MjZDQkRGOUIzQzhGMDlBAA== [2026-01-11 19:23:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MjZDQkRGOUIzQzhGMDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY3MjZDQkRGOUIzQzhGMDlBAA==\",\"timestamp\":\"1768139590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:18+05:30"} [2026-01-11 19:23:18] [DEBUG] Ignoring event: delivered [2026-01-11 19:23:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQ0M1Q0E1OTREMjY2MkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQ0M1Q0E1OTREMjY2MkMxAA==\",\"timestamp\":\"1768139595\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:18+05:30"} [2026-01-11 19:23:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkyQ0M1Q0E1OTREMjY2MkMxAA== [2026-01-11 19:23:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:53:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwRDczQkU1ODc3M0U0REQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwRDczQkU1ODc3M0U0REQ0AA==", "timestamp": "1768139631", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:23:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:23:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:23:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:23:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:23:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcdcc0b42a484408b44bb06d9bd2a1ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:23:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwRDczQkU1ODc3M0U0REQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwRDczQkU1ODc3M0U0REQ0AA==\",\"timestamp\":\"1768139631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:54+05:30"} [2026-01-11 19:23:54] [DEBUG] Ignoring event: delivered [2026-01-11 19:23:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwRDczQkU1ODc3M0U0REQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwRDczQkU1ODc3M0U0REQ0AA==\",\"timestamp\":\"1768139631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:23:54+05:30"} [2026-01-11 19:23:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgwRDczQkU1ODc3M0U0REQ0AA== [2026-01-11 19:23:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:53:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3NEQzNzJBREQxQTJBQTg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3NEQzNzJBREQxQTJBQTg4AA==", "timestamp": "1768139637", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:23:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:23:58] [INFO] Sending instructions to 917202000200 [2026-01-11 19:23:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:23:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:23:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9d754ba07ee4b42bc4782e28e1ae6c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:24:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3NEQzNzJBREQxQTJBQTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3NEQzNzJBREQxQTJBQTg4AA==\",\"timestamp\":\"1768139637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:00+05:30"} [2026-01-11 19:24:01] [DEBUG] Ignoring event: delivered [2026-01-11 19:24:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:54:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5ODY5Mjg2RUFBN0M2NjFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5ODY5Mjg2RUFBN0M2NjFGAA==", "timestamp": "1768139642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:24:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:24:04] [INFO] Sending instructions to 917202000200 [2026-01-11 19:24:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:24:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:24:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70815fe0fbfd421797de9867fd204407", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:24:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5ODY5Mjg2RUFBN0M2NjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5ODY5Mjg2RUFBN0M2NjFGAA==\",\"timestamp\":\"1768139642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:06+05:30"} [2026-01-11 19:24:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5ODY5Mjg2RUFBN0M2NjFGAA== [2026-01-11 19:24:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:23:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3NEQzNzJBREQxQTJBQTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3NEQzNzJBREQxQTJBQTg4AA==\",\"timestamp\":\"1768139637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:06+05:30"} [2026-01-11 19:24:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3NEQzNzJBREQxQTJBQTg4AA== [2026-01-11 19:24:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5ODY5Mjg2RUFBN0M2NjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5ODY5Mjg2RUFBN0M2NjFGAA==\",\"timestamp\":\"1768139642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:06+05:30"} [2026-01-11 19:24:07] [DEBUG] Ignoring event: delivered [2026-01-11 19:24:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:54:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5M0Q5MzlCMTg5QUEzQzc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5M0Q5MzlCMTg5QUEzQzc2AA==", "timestamp": "1768139678", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:24:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:24:40] [INFO] Sending instructions to 917202000200 [2026-01-11 19:24:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:24:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:24:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff95e2f18d3c449183dca63a6049af0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5M0Q5MzlCMTg5QUEzQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5M0Q5MzlCMTg5QUEzQzc2AA==\",\"timestamp\":\"1768139678\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:40+05:30"} [2026-01-11 19:24:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5M0Q5MzlCMTg5QUEzQzc2AA== [2026-01-11 19:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5M0Q5MzlCMTg5QUEzQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY5M0Q5MzlCMTg5QUEzQzc2AA==\",\"timestamp\":\"1768139678\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:40+05:30"} [2026-01-11 19:24:41] [DEBUG] Ignoring event: delivered [2026-01-11 19:24:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:54:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMzMDgwMkVFNUQ1MDZEQzgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMzMDgwMkVFNUQ1MDZEQzgxAA==", "timestamp": "1768139684", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:24:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:24:46] [INFO] Sending instructions to 917202000200 [2026-01-11 19:24:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:24:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:24:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e94f8d1ea1994f97aff9a138fb692681", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:24:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMzMDgwMkVFNUQ1MDZEQzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMzMDgwMkVFNUQ1MDZEQzgxAA==\",\"timestamp\":\"1768139684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:47+05:30"} [2026-01-11 19:24:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMzMDgwMkVFNUQ1MDZEQzgxAA== [2026-01-11 19:24:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMzMDgwMkVFNUQ1MDZEQzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMzMDgwMkVFNUQ1MDZEQzgxAA==\",\"timestamp\":\"1768139684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:47+05:30"} [2026-01-11 19:24:48] [DEBUG] Ignoring event: delivered [2026-01-11 19:24:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:54:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNjQ3QjlDNkJEOUJGMUNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNjQ3QjlDNkJEOUJGMUNBAA==", "timestamp": "1768139689", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:24:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:24:51] [INFO] Sending instructions to 917202000200 [2026-01-11 19:24:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:24:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:24:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e964f461f21f4461b38b31bb7077172b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:24:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNjQ3QjlDNkJEOUJGMUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNjQ3QjlDNkJEOUJGMUNBAA==\",\"timestamp\":\"1768139689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:51+05:30"} [2026-01-11 19:24:51] [DEBUG] Ignoring event: delivered [2026-01-11 19:24:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNjQ3QjlDNkJEOUJGMUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNjQ3QjlDNkJEOUJGMUNBAA==\",\"timestamp\":\"1768139689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:24:51+05:30"} [2026-01-11 19:24:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNjQ3QjlDNkJEOUJGMUNBAA== [2026-01-11 19:24:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:54:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1NDBBNEYwQzlCODM5MUNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1NDBBNEYwQzlCODM5MUNBAA==", "timestamp": "1768139695", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:24:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:24:57] [INFO] Sending instructions to 917202000200 [2026-01-11 19:24:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:24:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:24:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0b45a1a4fea4d5c890041bc0340100e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:25:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1NDBBNEYwQzlCODM5MUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1NDBBNEYwQzlCODM5MUNBAA==\",\"timestamp\":\"1768139695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:00+05:30"} [2026-01-11 19:25:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1NDBBNEYwQzlCODM5MUNBAA== [2026-01-11 19:25:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:24:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1NDBBNEYwQzlCODM5MUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk1NDBBNEYwQzlCODM5MUNBAA==\",\"timestamp\":\"1768139695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:00+05:30"} [2026-01-11 19:25:01] [DEBUG] Ignoring event: delivered [2026-01-11 19:25:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:55:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQjQxOEVERjQ4QTY2N0Q0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQjQxOEVERjQ4QTY2N0Q0AA==", "timestamp": "1768139731", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:25:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:25:33] [INFO] Sending instructions to 917202000200 [2026-01-11 19:25:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:25:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:25:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac5d6000dee94b3b8d6aab887a52d9db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:25:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQjQxOEVERjQ4QTY2N0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQjQxOEVERjQ4QTY2N0Q0AA==\",\"timestamp\":\"1768139731\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:36+05:30"} [2026-01-11 19:25:37] [DEBUG] Ignoring event: delivered [2026-01-11 19:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:25:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQjQxOEVERjQ4QTY2N0Q0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQjQxOEVERjQ4QTY2N0Q0AA==\",\"timestamp\":\"1768139731\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:36+05:30"} [2026-01-11 19:25:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwQjQxOEVERjQ4QTY2N0Q0AA== [2026-01-11 19:25:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:55:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2RUY3QzQwNUI0RjlDRjc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2RUY3QzQwNUI0RjlDRjc0AA==", "timestamp": "1768139737", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:25:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:25:39] [INFO] Sending instructions to 917202000200 [2026-01-11 19:25:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:25:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:25:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0ac473d8eb74dd785c573b88cabbe59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:25:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2RUY3QzQwNUI0RjlDRjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2RUY3QzQwNUI0RjlDRjc0AA==\",\"timestamp\":\"1768139737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:40+05:30"} [2026-01-11 19:25:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2RUY3QzQwNUI0RjlDRjc0AA== [2026-01-11 19:25:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:55:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBOEY2MkI3OTgwNDZGMjMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBOEY2MkI3OTgwNDZGMjMzAA==", "timestamp": "1768139742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:25:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:25:44] [INFO] Sending instructions to 917202000200 [2026-01-11 19:25:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:25:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:25:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8d451358cbc4376b84dfae2631b0a89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:25:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2RUY3QzQwNUI0RjlDRjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2RUY3QzQwNUI0RjlDRjc0AA==\",\"timestamp\":\"1768139737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:44+05:30"} [2026-01-11 19:25:45] [DEBUG] Ignoring event: delivered [2026-01-11 19:25:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBOEY2MkI3OTgwNDZGMjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBOEY2MkI3OTgwNDZGMjMzAA==\",\"timestamp\":\"1768139742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:44+05:30"} [2026-01-11 19:25:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBOEY2MkI3OTgwNDZGMjMzAA== [2026-01-11 19:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBOEY2MkI3OTgwNDZGMjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFBOEY2MkI3OTgwNDZGMjMzAA==\",\"timestamp\":\"1768139742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:45+05:30"} [2026-01-11 19:25:46] [DEBUG] Ignoring event: delivered [2026-01-11 19:25:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:55:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Rjk4MTAxQkExRDQ5M0VEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Rjk4MTAxQkExRDQ5M0VEAA==", "timestamp": "1768139748", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:25:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:25:50] [INFO] Sending instructions to 917202000200 [2026-01-11 19:25:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:25:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:25:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4afb01efb90746bba5c00b3a42d9b4e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:25:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:25:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Rjk4MTAxQkExRDQ5M0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Rjk4MTAxQkExRDQ5M0VEAA==\",\"timestamp\":\"1768139748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:51+05:30"} [2026-01-11 19:25:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Rjk4MTAxQkExRDQ5M0VEAA== [2026-01-11 19:25:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:25:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Rjk4MTAxQkExRDQ5M0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Rjk4MTAxQkExRDQ5M0VEAA==\",\"timestamp\":\"1768139748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:25:57+05:30"} [2026-01-11 19:25:57] [DEBUG] Ignoring event: delivered [2026-01-11 19:26:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:56:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVDMzNDNzJBQkM3QzU1RTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVDMzNDNzJBQkM3QzU1RTE1AA==", "timestamp": "1768139784", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:26:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:26:26] [INFO] Sending instructions to 917202000200 [2026-01-11 19:26:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:26:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:26:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f998ead2f4bb4518aa98df81c99ab09c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:26:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVDMzNDNzJBQkM3QzU1RTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVDMzNDNzJBQkM3QzU1RTE1AA==\",\"timestamp\":\"1768139784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:26:27+05:30"} [2026-01-11 19:26:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVDMzNDNzJBQkM3QzU1RTE1AA== [2026-01-11 19:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:26:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVDMzNDNzJBQkM3QzU1RTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVDMzNDNzJBQkM3QzU1RTE1AA==\",\"timestamp\":\"1768139784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:26:27+05:30"} [2026-01-11 19:26:28] [DEBUG] Ignoring event: delivered [2026-01-11 19:26:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:56:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCM0NEQjJCNjZBMDMyQzk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCM0NEQjJCNjZBMDMyQzk2AA==", "timestamp": "1768139790", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:26:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:26:32] [INFO] Sending instructions to 917202000200 [2026-01-11 19:26:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:26:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:26:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb909812329e4891a87712c780cb7cc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:26:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:26:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCM0NEQjJCNjZBMDMyQzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCM0NEQjJCNjZBMDMyQzk2AA==\",\"timestamp\":\"1768139790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:26:36+05:30"} [2026-01-11 19:26:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCM0NEQjJCNjZBMDMyQzk2AA== [2026-01-11 19:26:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:56:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1NDI3M0U0N0YzRjkyNzk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1NDI3M0U0N0YzRjkyNzk1AA==", "timestamp": "1768139796", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:26:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:26:38] [INFO] Sending instructions to 917202000200 [2026-01-11 19:26:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:26:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:26:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9555dbf8aca5491d942d8a05197113ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:26:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:26:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1NDI3M0U0N0YzRjkyNzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1NDI3M0U0N0YzRjkyNzk1AA==\",\"timestamp\":\"1768139796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:26:41+05:30"} [2026-01-11 19:26:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1NDI3M0U0N0YzRjkyNzk1AA== [2026-01-11 19:26:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:26:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1NDI3M0U0N0YzRjkyNzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ1NDI3M0U0N0YzRjkyNzk1AA==\",\"timestamp\":\"1768139796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:26:41+05:30"} [2026-01-11 19:26:42] [DEBUG] Ignoring event: delivered [2026-01-11 19:26:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:26:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCM0NEQjJCNjZBMDMyQzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFCM0NEQjJCNjZBMDMyQzk2AA==\",\"timestamp\":\"1768139790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:26:43+05:30"} [2026-01-11 19:26:44] [DEBUG] Ignoring event: delivered [2026-01-11 19:27:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:57:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMDk0NzIwRDhFQUJCMjYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMDk0NzIwRDhFQUJCMjYyAA==", "timestamp": "1768139833", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:27:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:27:15] [INFO] Sending instructions to 917202000200 [2026-01-11 19:27:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:27:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:27:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c57f46f91284524ba62d442e57d060b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:27:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:57:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ2NzI5RDQ3RDVEQTJCOUNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ2NzI5RDQ3RDVEQTJCOUNGAA==", "timestamp": "1768139839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:27:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:27:20] [INFO] Sending instructions to 917202000200 [2026-01-11 19:27:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:27:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:27:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cda745fb4c11473eb1d643baa3f1567a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:27:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMDk0NzIwRDhFQUJCMjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMDk0NzIwRDhFQUJCMjYyAA==\",\"timestamp\":\"1768139833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:27:20+05:30"} [2026-01-11 19:27:21] [DEBUG] Ignoring event: delivered [2026-01-11 19:27:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMDk0NzIwRDhFQUJCMjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMDk0NzIwRDhFQUJCMjYyAA==\",\"timestamp\":\"1768139833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:27:22+05:30"} [2026-01-11 19:27:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMDk0NzIwRDhFQUJCMjYyAA== [2026-01-11 19:27:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:57:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNjEyMjcwMEQyOTA3QUQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNjEyMjcwMEQyOTA3QUQyAA==", "timestamp": "1768139844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:27:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:27:26] [INFO] Sending instructions to 917202000200 [2026-01-11 19:27:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:27:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:27:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9541a51370294c2bac8c98ca0eb84def", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:27:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ2NzI5RDQ3RDVEQTJCOUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ2NzI5RDQ3RDVEQTJCOUNGAA==\",\"timestamp\":\"1768139839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:27:26+05:30"} [2026-01-11 19:27:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ2NzI5RDQ3RDVEQTJCOUNGAA== [2026-01-11 19:27:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNjEyMjcwMEQyOTA3QUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNjEyMjcwMEQyOTA3QUQyAA==\",\"timestamp\":\"1768139844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:27:26+05:30"} [2026-01-11 19:27:27] [DEBUG] Ignoring event: delivered [2026-01-11 19:27:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ2NzI5RDQ3RDVEQTJCOUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ2NzI5RDQ3RDVEQTJCOUNGAA==\",\"timestamp\":\"1768139839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:27:26+05:30"} [2026-01-11 19:27:27] [DEBUG] Ignoring event: delivered [2026-01-11 19:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNjEyMjcwMEQyOTA3QUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNjEyMjcwMEQyOTA3QUQyAA==\",\"timestamp\":\"1768139844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:27:29+05:30"} [2026-01-11 19:27:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNjEyMjcwMEQyOTA3QUQyAA== [2026-01-11 19:28:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:58:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1N0VDMEYwMkQyNzZDRkE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1N0VDMEYwMkQyNzZDRkE2AA==", "timestamp": "1768139880", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:28:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:28:02] [INFO] Sending instructions to 917202000200 [2026-01-11 19:28:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:28:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:28:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0e7814b3b7d492f8803930e71e2bb2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:28:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1N0VDMEYwMkQyNzZDRkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1N0VDMEYwMkQyNzZDRkE2AA==\",\"timestamp\":\"1768139880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:03+05:30"} [2026-01-11 19:28:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1N0VDMEYwMkQyNzZDRkE2AA== [2026-01-11 19:28:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:58:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1RkFDQzM1RDUwQkVDNDBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1RkFDQzM1RDUwQkVDNDBGAA==", "timestamp": "1768139887", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:28:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:28:08] [INFO] Sending instructions to 917202000200 [2026-01-11 19:28:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:28:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:28:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1N0VDMEYwMkQyNzZDRkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1N0VDMEYwMkQyNzZDRkE2AA==\",\"timestamp\":\"1768139880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:07+05:30"} [2026-01-11 19:28:09] [DEBUG] Ignoring event: delivered [2026-01-11 19:28:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "578b7422e0db4abfb0d0e7d00368c7db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1RkFDQzM1RDUwQkVDNDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1RkFDQzM1RDUwQkVDNDBGAA==\",\"timestamp\":\"1768139887\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:10+05:30"} [2026-01-11 19:28:11] [DEBUG] Ignoring event: delivered [2026-01-11 19:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1RkFDQzM1RDUwQkVDNDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1RkFDQzM1RDUwQkVDNDBGAA==\",\"timestamp\":\"1768139887\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:10+05:30"} [2026-01-11 19:28:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1RkFDQzM1RDUwQkVDNDBGAA== [2026-01-11 19:28:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:58:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyOUE0MzFCRTU0MEFEQTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyOUE0MzFCRTU0MEFEQTE1AA==", "timestamp": "1768139892", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:28:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:28:14] [INFO] Sending instructions to 917202000200 [2026-01-11 19:28:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:28:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:28:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f0277550e6c43208eb194fabb57771d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:28:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyOUE0MzFCRTU0MEFEQTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyOUE0MzFCRTU0MEFEQTE1AA==\",\"timestamp\":\"1768139892\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:14+05:30"} [2026-01-11 19:28:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyOUE0MzFCRTU0MEFEQTE1AA== [2026-01-11 19:28:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyOUE0MzFCRTU0MEFEQTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyOUE0MzFCRTU0MEFEQTE1AA==\",\"timestamp\":\"1768139892\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:14+05:30"} [2026-01-11 19:28:15] [DEBUG] Ignoring event: delivered [2026-01-11 19:28:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:58:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMjBEMzQ5RjQ2NzQxQzgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMjBEMzQ5RjQ2NzQxQzgxAA==", "timestamp": "1768139897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:28:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:28:19] [INFO] Sending instructions to 917202000200 [2026-01-11 19:28:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:28:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:28:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1605771dc9ed45fd91bcc8edab6fbcb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMjBEMzQ5RjQ2NzQxQzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMjBEMzQ5RjQ2NzQxQzgxAA==\",\"timestamp\":\"1768139897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:24+05:30"} [2026-01-11 19:28:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMjBEMzQ5RjQ2NzQxQzgxAA== [2026-01-11 19:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMjBEMzQ5RjQ2NzQxQzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCMjBEMzQ5RjQ2NzQxQzgxAA==\",\"timestamp\":\"1768139897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:24+05:30"} [2026-01-11 19:28:25] [DEBUG] Ignoring event: delivered [2026-01-11 19:28:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:58:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5NTJFMkNDQTI2MDNERTEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5NTJFMkNDQTI2MDNERTEzAA==", "timestamp": "1768139934", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:28:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:28:55] [INFO] Sending instructions to 917202000200 [2026-01-11 19:28:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:28:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:28:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70765ab9102a47bfb75b1a36a8033847", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:28:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5NTJFMkNDQTI2MDNERTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5NTJFMkNDQTI2MDNERTEzAA==\",\"timestamp\":\"1768139934\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:57+05:30"} [2026-01-11 19:28:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5NTJFMkNDQTI2MDNERTEzAA== [2026-01-11 19:28:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:28:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5NTJFMkNDQTI2MDNERTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5NTJFMkNDQTI2MDNERTEzAA==\",\"timestamp\":\"1768139934\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:28:57+05:30"} [2026-01-11 19:28:58] [DEBUG] Ignoring event: delivered [2026-01-11 19:29:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:59:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1NEFDREZENzczRDNDMkE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1NEFDREZENzczRDNDMkE5AA==", "timestamp": "1768139939", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:29:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:29:01] [INFO] Sending instructions to 917202000200 [2026-01-11 19:29:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:29:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:29:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c624a160c3084e2abf58b83f3c5e6b33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:29:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:59:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZGMENCOEJDNzY3ODY0RkI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZGMENCOEJDNzY3ODY0RkI1AA==", "timestamp": "1768139944", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:29:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:29:06] [INFO] Sending instructions to 917202000200 [2026-01-11 19:29:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:29:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:29:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1NEFDREZENzczRDNDMkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1NEFDREZENzczRDNDMkE5AA==\",\"timestamp\":\"1768139939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:05+05:30"} [2026-01-11 19:29:06] [DEBUG] Ignoring event: delivered [2026-01-11 19:29:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1NEFDREZENzczRDNDMkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1NEFDREZENzczRDNDMkE5AA==\",\"timestamp\":\"1768139939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:05+05:30"} [2026-01-11 19:29:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI1NEFDREZENzczRDNDMkE5AA== [2026-01-11 19:29:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f46bf28573014c99bcb89ed2ed925b9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:29:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZGMENCOEJDNzY3ODY0RkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZGMENCOEJDNzY3ODY0RkI1AA==\",\"timestamp\":\"1768139944\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:06+05:30"} [2026-01-11 19:29:07] [DEBUG] Ignoring event: delivered [2026-01-11 19:29:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZGMENCOEJDNzY3ODY0RkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZGMENCOEJDNzY3ODY0RkI1AA==\",\"timestamp\":\"1768139944\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:10+05:30"} [2026-01-11 19:29:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZGMENCOEJDNzY3ODY0RkI1AA== [2026-01-11 19:29:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:59:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZGQjYyQTY4MkU4RDIwQTFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZGQjYyQTY4MkU4RDIwQTFFAA==", "timestamp": "1768139950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:29:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:29:11] [INFO] Sending instructions to 917202000200 [2026-01-11 19:29:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:29:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:29:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e3cdc3edda043c98e7afd42044ded2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:29:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZGQjYyQTY4MkU4RDIwQTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZGQjYyQTY4MkU4RDIwQTFFAA==\",\"timestamp\":\"1768139950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:13+05:30"} [2026-01-11 19:29:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZGQjYyQTY4MkU4RDIwQTFFAA== [2026-01-11 19:29:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZGQjYyQTY4MkU4RDIwQTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZGQjYyQTY4MkU4RDIwQTFFAA==\",\"timestamp\":\"1768139950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:13+05:30"} [2026-01-11 19:29:14] [DEBUG] Ignoring event: delivered [2026-01-11 19:29:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:59:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMUNGMkM4NTYxNEM0RDVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMUNGMkM4NTYxNEM0RDVEAA==", "timestamp": "1768139955", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:29:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:29:17] [INFO] Sending instructions to 917202000200 [2026-01-11 19:29:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:29:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:29:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3be4cdb4e8dd4328b37a0c4b5ca7244d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:29:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMUNGMkM4NTYxNEM0RDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMUNGMkM4NTYxNEM0RDVEAA==\",\"timestamp\":\"1768139955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:17+05:30"} [2026-01-11 19:29:17] [DEBUG] Ignoring event: delivered [2026-01-11 19:29:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMUNGMkM4NTYxNEM0RDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMUNGMkM4NTYxNEM0RDVEAA==\",\"timestamp\":\"1768139955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:17+05:30"} [2026-01-11 19:29:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMUNGMkM4NTYxNEM0RDVEAA== [2026-01-11 19:29:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:59:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5RkFFOTNGNkNGMUMxMTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5RkFFOTNGNkNGMUMxMTBDAA==", "timestamp": "1768139991", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:29:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:29:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:29:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:29:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:29:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30e54deadbbb4c078495be07c30b0b10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:29:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5RkFFOTNGNkNGMUMxMTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5RkFFOTNGNkNGMUMxMTBDAA==\",\"timestamp\":\"1768139991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:56+05:30"} [2026-01-11 19:29:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5RkFFOTNGNkNGMUMxMTBDAA== [2026-01-11 19:29:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 13:59:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2MjBFMDgxQzlFNUU1QkFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2MjBFMDgxQzlFNUU1QkFDAA==", "timestamp": "1768139997", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:29:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:29:58] [INFO] Sending instructions to 917202000200 [2026-01-11 19:29:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:29:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:29:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9090418f2d84a4089d844f048b75f8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5RkFFOTNGNkNGMUMxMTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5RkFFOTNGNkNGMUMxMTBDAA==\",\"timestamp\":\"1768139991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:29:59+05:30"} [2026-01-11 19:30:00] [DEBUG] Ignoring event: delivered [2026-01-11 19:30:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2MjBFMDgxQzlFNUU1QkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2MjBFMDgxQzlFNUU1QkFDAA==\",\"timestamp\":\"1768139997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:03+05:30"} [2026-01-11 19:30:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2MjBFMDgxQzlFNUU1QkFDAA== [2026-01-11 19:30:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:29:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2MjBFMDgxQzlFNUU1QkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ2MjBFMDgxQzlFNUU1QkFDAA==\",\"timestamp\":\"1768139997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:03+05:30"} [2026-01-11 19:30:04] [DEBUG] Ignoring event: delivered [2026-01-11 19:30:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:00:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEOUUzNUM2NEUwMkM0MDc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEOUUzNUM2NEUwMkM0MDc3AA==", "timestamp": "1768140002", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:30:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:30:04] [INFO] Sending instructions to 917202000200 [2026-01-11 19:30:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:30:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:30:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5f52de20a084b00a73eb5ccbbfebbe3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:30:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEOUUzNUM2NEUwMkM0MDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEOUUzNUM2NEUwMkM0MDc3AA==\",\"timestamp\":\"1768140002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:05+05:30"} [2026-01-11 19:30:06] [DEBUG] Ignoring event: delivered [2026-01-11 19:30:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEOUUzNUM2NEUwMkM0MDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEOUUzNUM2NEUwMkM0MDc3AA==\",\"timestamp\":\"1768140002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:05+05:30"} [2026-01-11 19:30:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEOUUzNUM2NEUwMkM0MDc3AA== [2026-01-11 19:30:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:00:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5MkUxQjQ0NzM3Njg1QjI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5MkUxQjQ0NzM3Njg1QjI4AA==", "timestamp": "1768140038", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:30:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:30:40] [INFO] Sending instructions to 917202000200 [2026-01-11 19:30:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:30:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:30:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a82ba9a259424776b992e2308e1a77e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5MkUxQjQ0NzM3Njg1QjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5MkUxQjQ0NzM3Njg1QjI4AA==\",\"timestamp\":\"1768140038\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:41+05:30"} [2026-01-11 19:30:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5MkUxQjQ0NzM3Njg1QjI4AA== [2026-01-11 19:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5MkUxQjQ0NzM3Njg1QjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q5MkUxQjQ0NzM3Njg1QjI4AA==\",\"timestamp\":\"1768140038\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:41+05:30"} [2026-01-11 19:30:42] [DEBUG] Ignoring event: delivered [2026-01-11 19:30:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:00:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyOUIwQ0ZCOEUxNUJGRDQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyOUIwQ0ZCOEUxNUJGRDQ0AA==", "timestamp": "1768140044", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:30:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:30:46] [INFO] Sending instructions to 917202000200 [2026-01-11 19:30:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:30:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:30:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04098699a8cd4fb2a36a08fa291e4e76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:30:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyOUIwQ0ZCOEUxNUJGRDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyOUIwQ0ZCOEUxNUJGRDQ0AA==\",\"timestamp\":\"1768140044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:46+05:30"} [2026-01-11 19:30:47] [DEBUG] Ignoring event: delivered [2026-01-11 19:30:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyOUIwQ0ZCOEUxNUJGRDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyOUIwQ0ZCOEUxNUJGRDQ0AA==\",\"timestamp\":\"1768140044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:46+05:30"} [2026-01-11 19:30:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyOUIwQ0ZCOEUxNUJGRDQ0AA== [2026-01-11 19:30:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:00:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMTA0RjQ4RkRBNjk1QTAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMTA0RjQ4RkRBNjk1QTAwAA==", "timestamp": "1768140050", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:30:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:30:52] [INFO] Sending instructions to 917202000200 [2026-01-11 19:30:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:30:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:30:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b6b86d4f09b49de83999d8d8d631e14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:30:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMTA0RjQ4RkRBNjk1QTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMTA0RjQ4RkRBNjk1QTAwAA==\",\"timestamp\":\"1768140050\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:52+05:30"} [2026-01-11 19:30:53] [DEBUG] Ignoring event: delivered [2026-01-11 19:30:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:00:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFOUNBRkU0MkYxMEZCMkI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFOUNBRkU0MkYxMEZCMkI3AA==", "timestamp": "1768140055", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:30:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:30:57] [INFO] Sending instructions to 917202000200 [2026-01-11 19:30:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:30:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:30:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f1e9a6e71d24dc99b2510fdb559a384", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:30:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMTA0RjQ4RkRBNjk1QTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMTA0RjQ4RkRBNjk1QTAwAA==\",\"timestamp\":\"1768140050\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:57+05:30"} [2026-01-11 19:30:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RFMTA0RjQ4RkRBNjk1QTAwAA== [2026-01-11 19:30:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFOUNBRkU0MkYxMEZCMkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFOUNBRkU0MkYxMEZCMkI3AA==\",\"timestamp\":\"1768140055\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:30:59+05:30"} [2026-01-11 19:30:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFOUNBRkU0MkYxMEZCMkI3AA== [2026-01-11 19:31:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:30:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFOUNBRkU0MkYxMEZCMkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFFOUNBRkU0MkYxMEZCMkI3AA==\",\"timestamp\":\"1768140055\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:31:02+05:30"} [2026-01-11 19:31:03] [DEBUG] Ignoring event: delivered [2026-01-11 19:31:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:01:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwMzI5MEU2MjgwMjBERUVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwMzI5MEU2MjgwMjBERUVBAA==", "timestamp": "1768140092", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:31:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:31:34] [INFO] Sending instructions to 917202000200 [2026-01-11 19:31:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:31:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:31:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d379dddd93cf406197172f1de7878882", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwMzI5MEU2MjgwMjBERUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwMzI5MEU2MjgwMjBERUVBAA==\",\"timestamp\":\"1768140092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:31:36+05:30"} [2026-01-11 19:31:37] [DEBUG] Ignoring event: delivered [2026-01-11 19:31:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:01:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyREU3MDY2QkU0OUNBMTNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyREU3MDY2QkU0OUNBMTNBAA==", "timestamp": "1768140097", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:31:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:31:39] [INFO] Sending instructions to 917202000200 [2026-01-11 19:31:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:31:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:31:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13f50191b5a24eab95afb5af43465143", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:31:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwMzI5MEU2MjgwMjBERUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwMzI5MEU2MjgwMjBERUVBAA==\",\"timestamp\":\"1768140092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:31:39+05:30"} [2026-01-11 19:31:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwMzI5MEU2MjgwMjBERUVBAA== [2026-01-11 19:31:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:31:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyREU3MDY2QkU0OUNBMTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyREU3MDY2QkU0OUNBMTNBAA==\",\"timestamp\":\"1768140097\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:31:40+05:30"} [2026-01-11 19:31:40] [DEBUG] Ignoring event: delivered [2026-01-11 19:31:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:31:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyREU3MDY2QkU0OUNBMTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyREU3MDY2QkU0OUNBMTNBAA==\",\"timestamp\":\"1768140097\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:31:40+05:30"} [2026-01-11 19:31:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyREU3MDY2QkU0OUNBMTNBAA== [2026-01-11 19:31:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:01:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzlCNjYxOTg2ODdDRTA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzlCNjYxOTg2ODdDRTA5AA==", "timestamp": "1768140103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:31:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:31:45] [INFO] Sending instructions to 917202000200 [2026-01-11 19:31:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:31:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:31:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50e20b306f6b4eae80f6ba33cf57e05f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:31:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzlCNjYxOTg2ODdDRTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzlCNjYxOTg2ODdDRTA5AA==\",\"timestamp\":\"1768140103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:31:46+05:30"} [2026-01-11 19:31:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzlCNjYxOTg2ODdDRTA5AA== [2026-01-11 19:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:31:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzlCNjYxOTg2ODdDRTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzlCNjYxOTg2ODdDRTA5AA==\",\"timestamp\":\"1768140103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:31:46+05:30"} [2026-01-11 19:31:46] [DEBUG] Ignoring event: delivered [2026-01-11 19:31:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:01:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxMDA0NTFBRjQ2N0FDRjAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxMDA0NTFBRjQ2N0FDRjAzAA==", "timestamp": "1768140109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:31:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:31:51] [INFO] Sending instructions to 917202000200 [2026-01-11 19:31:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:31:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:31:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b958be7dffc74cb58ebb675f0f0ba2c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:31:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxMDA0NTFBRjQ2N0FDRjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxMDA0NTFBRjQ2N0FDRjAzAA==\",\"timestamp\":\"1768140109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:31:52+05:30"} [2026-01-11 19:31:53] [DEBUG] Ignoring event: delivered [2026-01-11 19:31:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxMDA0NTFBRjQ2N0FDRjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxMDA0NTFBRjQ2N0FDRjAzAA==\",\"timestamp\":\"1768140109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:31:52+05:30"} [2026-01-11 19:31:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxMDA0NTFBRjQ2N0FDRjAzAA== [2026-01-11 19:32:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:02:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU0NDJFRkFCQzYxNzMxNkExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU0NDJFRkFCQzYxNzMxNkExAA==", "timestamp": "1768140145", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:32:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:32:27] [INFO] Sending instructions to 917202000200 [2026-01-11 19:32:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:32:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:32:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28183923f51840c186b15eaa9551bd3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:32:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:32:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU0NDJFRkFCQzYxNzMxNkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU0NDJFRkFCQzYxNzMxNkExAA==\",\"timestamp\":\"1768140145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:32:28+05:30"} [2026-01-11 19:32:29] [DEBUG] Ignoring event: delivered [2026-01-11 19:32:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:02:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM2NzU0NkVDODREQzZFNkVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM2NzU0NkVDODREQzZFNkVBAA==", "timestamp": "1768140150", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:32:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:32:32] [INFO] Sending instructions to 917202000200 [2026-01-11 19:32:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:32:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:32:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79920216d3244093954cc7bcbcf25113", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:32:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:32:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU0NDJFRkFCQzYxNzMxNkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU0NDJFRkFCQzYxNzMxNkExAA==\",\"timestamp\":\"1768140145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:32:33+05:30"} [2026-01-11 19:32:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU0NDJFRkFCQzYxNzMxNkExAA== [2026-01-11 19:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:32:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM2NzU0NkVDODREQzZFNkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM2NzU0NkVDODREQzZFNkVBAA==\",\"timestamp\":\"1768140150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:32:35+05:30"} [2026-01-11 19:32:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM2NzU0NkVDODREQzZFNkVBAA== [2026-01-11 19:32:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:02:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUZCMzdBNEI5REFCMTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUZCMzdBNEI5REFCMTU5AA==", "timestamp": "1768140155", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:32:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:32:37] [INFO] Sending instructions to 917202000200 [2026-01-11 19:32:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:32:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:32:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:32:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM2NzU0NkVDODREQzZFNkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM2NzU0NkVDODREQzZFNkVBAA==\",\"timestamp\":\"1768140150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:32:37+05:30"} [2026-01-11 19:32:37] [DEBUG] Ignoring event: delivered [2026-01-11 19:32:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6efba0692eb43cb9e600576476190e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:32:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:32:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUZCMzdBNEI5REFCMTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUZCMzdBNEI5REFCMTU5AA==\",\"timestamp\":\"1768140155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:32:37+05:30"} [2026-01-11 19:32:38] [DEBUG] Ignoring event: delivered [2026-01-11 19:32:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:32:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUZCMzdBNEI5REFCMTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUZCMzdBNEI5REFCMTU5AA==\",\"timestamp\":\"1768140155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:32:37+05:30"} [2026-01-11 19:32:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzOUZCMzdBNEI5REFCMTU5AA== [2026-01-11 19:33:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:03:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM1Nzg4QkJBOUM2NUE5QzIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM1Nzg4QkJBOUM2NUE5QzIyAA==", "timestamp": "1768140192", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:33:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:33:14] [INFO] Sending instructions to 917202000200 [2026-01-11 19:33:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:33:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:33:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a994e6f3514a4da6a5a0cf139d8209bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:33:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:33:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM1Nzg4QkJBOUM2NUE5QzIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM1Nzg4QkJBOUM2NUE5QzIyAA==\",\"timestamp\":\"1768140192\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:33:14+05:30"} [2026-01-11 19:33:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM1Nzg4QkJBOUM2NUE5QzIyAA== [2026-01-11 19:33:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:33:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM1Nzg4QkJBOUM2NUE5QzIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM1Nzg4QkJBOUM2NUE5QzIyAA==\",\"timestamp\":\"1768140192\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:33:14+05:30"} [2026-01-11 19:33:15] [DEBUG] Ignoring event: delivered [2026-01-11 19:33:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:03:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RDIxNDQ5MzBERUI5MTQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RDIxNDQ5MzBERUI5MTQzAA==", "timestamp": "1768140198", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:33:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:33:20] [INFO] Sending instructions to 917202000200 [2026-01-11 19:33:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:33:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:33:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edbb0271be524eb9b90f57eaef199a73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:33:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:33:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RDIxNDQ5MzBERUI5MTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RDIxNDQ5MzBERUI5MTQzAA==\",\"timestamp\":\"1768140198\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:33:20+05:30"} [2026-01-11 19:33:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RDIxNDQ5MzBERUI5MTQzAA== [2026-01-11 19:33:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:33:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RDIxNDQ5MzBERUI5MTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE4RDIxNDQ5MzBERUI5MTQzAA==\",\"timestamp\":\"1768140198\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:33:20+05:30"} [2026-01-11 19:33:21] [DEBUG] Ignoring event: delivered [2026-01-11 19:33:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:03:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGMUIxMTdCRjNGQTczQ0IwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGMUIxMTdCRjNGQTczQ0IwAA==", "timestamp": "1768140204", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:33:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:33:25] [INFO] Sending instructions to 917202000200 [2026-01-11 19:33:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:33:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:33:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "932642e78cf34d44bdfe1406d7310076", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:33:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:33:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGMUIxMTdCRjNGQTczQ0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGMUIxMTdCRjNGQTczQ0IwAA==\",\"timestamp\":\"1768140204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:33:27+05:30"} [2026-01-11 19:33:28] [DEBUG] Ignoring event: delivered [2026-01-11 19:33:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:33:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGMUIxMTdCRjNGQTczQ0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGMUIxMTdCRjNGQTczQ0IwAA==\",\"timestamp\":\"1768140204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:33:27+05:30"} [2026-01-11 19:33:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGMUIxMTdCRjNGQTczQ0IwAA== [2026-01-11 19:34:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:04:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5Mzk2Njg4QzQ5NTdBMDdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5Mzk2Njg4QzQ5NTdBMDdGAA==", "timestamp": "1768140240", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:34:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:34:04] [INFO] Sending instructions to 917202000200 [2026-01-11 19:34:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:34:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:34:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "242841a6ebcb4de0bb6c9f957ae94017", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5Mzk2Njg4QzQ5NTdBMDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5Mzk2Njg4QzQ5NTdBMDdGAA==\",\"timestamp\":\"1768140240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:34:06+05:30"} [2026-01-11 19:34:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5Mzk2Njg4QzQ5NTdBMDdGAA== [2026-01-11 19:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5Mzk2Njg4QzQ5NTdBMDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5Mzk2Njg4QzQ5NTdBMDdGAA==\",\"timestamp\":\"1768140240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:34:06+05:30"} [2026-01-11 19:34:07] [DEBUG] Ignoring event: delivered [2026-01-11 19:34:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:04:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBMkY1OTdGRkEzQUFCOTBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBMkY1OTdGRkEzQUFCOTBGAA==", "timestamp": "1768140248", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:34:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:34:09] [INFO] Sending instructions to 917202000200 [2026-01-11 19:34:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:34:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:34:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc64715e778e44ee975557dcff13cde1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:34:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBMkY1OTdGRkEzQUFCOTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBMkY1OTdGRkEzQUFCOTBGAA==\",\"timestamp\":\"1768140248\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:34:12+05:30"} [2026-01-11 19:34:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBMkY1OTdGRkEzQUFCOTBGAA== [2026-01-11 19:34:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:04:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2M0YzODAyOTUxNUNEQ0M0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2M0YzODAyOTUxNUNEQ0M0AA==", "timestamp": "1768140253", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:34:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:34:15] [INFO] Sending instructions to 917202000200 [2026-01-11 19:34:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:34:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:34:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1da5be636ff43a8ab0bb797c3f46332", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:34:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2M0YzODAyOTUxNUNEQ0M0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2M0YzODAyOTUxNUNEQ0M0AA==\",\"timestamp\":\"1768140253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:34:16+05:30"} [2026-01-11 19:34:16] [DEBUG] Ignoring event: delivered [2026-01-11 19:34:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBMkY1OTdGRkEzQUFCOTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBMkY1OTdGRkEzQUFCOTBGAA==\",\"timestamp\":\"1768140248\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:34:16+05:30"} [2026-01-11 19:34:16] [DEBUG] Ignoring event: delivered [2026-01-11 19:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2M0YzODAyOTUxNUNEQ0M0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2M0YzODAyOTUxNUNEQ0M0AA==\",\"timestamp\":\"1768140253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:34:16+05:30"} [2026-01-11 19:34:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2M0YzODAyOTUxNUNEQ0M0AA== [2026-01-11 19:34:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:04:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NUM5NUQ2MTEzMDE2MjYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NUM5NUQ2MTEzMDE2MjYzAA==", "timestamp": "1768140258", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:34:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:34:21] [INFO] Sending instructions to 917202000200 [2026-01-11 19:34:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:34:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:34:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cbbcd3972314d5fad8052ed0ce23fa7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:34:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NUM5NUQ2MTEzMDE2MjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NUM5NUQ2MTEzMDE2MjYzAA==\",\"timestamp\":\"1768140258\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:34:21+05:30"} [2026-01-11 19:34:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NUM5NUQ2MTEzMDE2MjYzAA== [2026-01-11 19:34:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NUM5NUQ2MTEzMDE2MjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NUM5NUQ2MTEzMDE2MjYzAA==\",\"timestamp\":\"1768140258\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:34:21+05:30"} [2026-01-11 19:34:22] [DEBUG] Ignoring event: delivered [2026-01-11 19:34:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:04:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOThDNzI5QTk3MEY4MkY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOThDNzI5QTk3MEY4MkY0AA==", "timestamp": "1768140295", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:34:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:34:57] [INFO] Sending instructions to 917202000200 [2026-01-11 19:34:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:34:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:34:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16c1e452a05347c3a031db4d1df9d7a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:34:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOThDNzI5QTk3MEY4MkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOThDNzI5QTk3MEY4MkY0AA==\",\"timestamp\":\"1768140295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:34:59+05:30"} [2026-01-11 19:34:59] [DEBUG] Ignoring event: delivered [2026-01-11 19:35:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:05:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBNEYwN0M1MzI5RjMzQTAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBNEYwN0M1MzI5RjMzQTAwAA==", "timestamp": "1768140301", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:35:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:35:03] [INFO] Sending instructions to 917202000200 [2026-01-11 19:35:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:35:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOThDNzI5QTk3MEY4MkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOThDNzI5QTk3MEY4MkY0AA==\",\"timestamp\":\"1768140295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:02+05:30"} [2026-01-11 19:35:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOThDNzI5QTk3MEY4MkY0AA== [2026-01-11 19:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBNEYwN0M1MzI5RjMzQTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBNEYwN0M1MzI5RjMzQTAwAA==\",\"timestamp\":\"1768140301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:03+05:30"} [2026-01-11 19:35:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBNEYwN0M1MzI5RjMzQTAwAA== [2026-01-11 19:35:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba641604bf8d4c46940f55c20866852b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:35:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBNEYwN0M1MzI5RjMzQTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBNEYwN0M1MzI5RjMzQTAwAA==\",\"timestamp\":\"1768140301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:05+05:30"} [2026-01-11 19:35:05] [DEBUG] Ignoring event: delivered [2026-01-11 19:35:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:05:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzQUZCRTY1ODkyQkZGRjREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzQUZCRTY1ODkyQkZGRjREAA==", "timestamp": "1768140307", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:35:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:35:08] [INFO] Sending instructions to 917202000200 [2026-01-11 19:35:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:35:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:35:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8bc30a36708541a3b33314fde709c66c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzQUZCRTY1ODkyQkZGRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzQUZCRTY1ODkyQkZGRjREAA==\",\"timestamp\":\"1768140307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:09+05:30"} [2026-01-11 19:35:11] [DEBUG] Ignoring event: delivered [2026-01-11 19:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzQUZCRTY1ODkyQkZGRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzQUZCRTY1ODkyQkZGRjREAA==\",\"timestamp\":\"1768140307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:09+05:30"} [2026-01-11 19:35:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzQUZCRTY1ODkyQkZGRjREAA== [2026-01-11 19:35:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:05:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFRURGQTMyNTk3OTI0NTc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFRURGQTMyNTk3OTI0NTc2AA==", "timestamp": "1768140343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:35:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:35:45] [INFO] Sending instructions to 917202000200 [2026-01-11 19:35:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:35:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:35:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f844765882c64d0fbaa9b3c87bdfc855", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:35:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFRURGQTMyNTk3OTI0NTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFRURGQTMyNTk3OTI0NTc2AA==\",\"timestamp\":\"1768140343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:46+05:30"} [2026-01-11 19:35:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFRURGQTMyNTk3OTI0NTc2AA== [2026-01-11 19:35:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFRURGQTMyNTk3OTI0NTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFRURGQTMyNTk3OTI0NTc2AA==\",\"timestamp\":\"1768140343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:46+05:30"} [2026-01-11 19:35:47] [DEBUG] Ignoring event: delivered [2026-01-11 19:35:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:05:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3MkNGMEE2MkY2OUU4QUIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3MkNGMEE2MkY2OUU4QUIwAA==", "timestamp": "1768140348", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:35:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:35:51] [INFO] Sending instructions to 917202000200 [2026-01-11 19:35:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:35:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:35:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ec5a595c8f94f3dbadc264edb6c4e8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:35:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3MkNGMEE2MkY2OUU4QUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3MkNGMEE2MkY2OUU4QUIwAA==\",\"timestamp\":\"1768140348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:51+05:30"} [2026-01-11 19:35:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3MkNGMEE2MkY2OUU4QUIwAA== [2026-01-11 19:35:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3MkNGMEE2MkY2OUU4QUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE3MkNGMEE2MkY2OUU4QUIwAA==\",\"timestamp\":\"1768140348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:52+05:30"} [2026-01-11 19:35:53] [DEBUG] Ignoring event: delivered [2026-01-11 19:35:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:05:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0RDBEQzM0QjQ0MzZCQUI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0RDBEQzM0QjQ0MzZCQUI0AA==", "timestamp": "1768140355", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:35:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:35:56] [INFO] Sending instructions to 917202000200 [2026-01-11 19:35:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:35:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:35:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1609c9f9096342fcb31d9568defbf826", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:36:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0RDBEQzM0QjQ0MzZCQUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0RDBEQzM0QjQ0MzZCQUI0AA==\",\"timestamp\":\"1768140355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:59+05:30"} [2026-01-11 19:36:00] [DEBUG] Ignoring event: delivered [2026-01-11 19:36:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:35:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0RDBEQzM0QjQ0MzZCQUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0RDBEQzM0QjQ0MzZCQUI0AA==\",\"timestamp\":\"1768140355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:35:59+05:30"} [2026-01-11 19:36:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0RDBEQzM0QjQ0MzZCQUI0AA== [2026-01-11 19:36:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:06:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFRkU4NzU1NDZDQzU1N0JDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFRkU4NzU1NDZDQzU1N0JDAA==", "timestamp": "1768140391", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:36:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:36:33] [INFO] Sending instructions to 917202000200 [2026-01-11 19:36:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:36:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:36:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77de96b3839846808243c8c2c65f6104", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFRkU4NzU1NDZDQzU1N0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFRkU4NzU1NDZDQzU1N0JDAA==\",\"timestamp\":\"1768140391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:36:33+05:30"} [2026-01-11 19:36:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFRkU4NzU1NDZDQzU1N0JDAA== [2026-01-11 19:36:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFRkU4NzU1NDZDQzU1N0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFRkU4NzU1NDZDQzU1N0JDAA==\",\"timestamp\":\"1768140391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:36:33+05:30"} [2026-01-11 19:36:34] [DEBUG] Ignoring event: delivered [2026-01-11 19:36:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:06:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMTAwRkQzMkE0MzlGNTk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMTAwRkQzMkE0MzlGNTk0AA==", "timestamp": "1768140396", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:36:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:36:38] [INFO] Sending instructions to 917202000200 [2026-01-11 19:36:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:36:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:36:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b334d4c815aa4a65beb1617bcdff98a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:36:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMTAwRkQzMkE0MzlGNTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMTAwRkQzMkE0MzlGNTk0AA==\",\"timestamp\":\"1768140396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:36:39+05:30"} [2026-01-11 19:36:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMTAwRkQzMkE0MzlGNTk0AA== [2026-01-11 19:36:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMTAwRkQzMkE0MzlGNTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGMTAwRkQzMkE0MzlGNTk0AA==\",\"timestamp\":\"1768140396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:36:39+05:30"} [2026-01-11 19:36:39] [DEBUG] Ignoring event: delivered [2026-01-11 19:36:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:06:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENTQ3QjY1MjdGMEQ2NTRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENTQ3QjY1MjdGMEQ2NTRBAA==", "timestamp": "1768140402", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:36:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:36:44] [INFO] Sending instructions to 917202000200 [2026-01-11 19:36:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:36:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:36:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2aa0bc99fc24a75ba65f6272af48af1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:36:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:36:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENTQ3QjY1MjdGMEQ2NTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENTQ3QjY1MjdGMEQ2NTRBAA==\",\"timestamp\":\"1768140402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:36:45+05:30"} [2026-01-11 19:36:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENTQ3QjY1MjdGMEQ2NTRBAA== [2026-01-11 19:36:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:36:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENTQ3QjY1MjdGMEQ2NTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZENTQ3QjY1MjdGMEQ2NTRBAA==\",\"timestamp\":\"1768140402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:36:45+05:30"} [2026-01-11 19:36:46] [DEBUG] Ignoring event: delivered [2026-01-11 19:36:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:06:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxQjBFMUFCQjFFMkQ2QzQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxQjBFMUFCQjFFMkQ2QzQ1AA==", "timestamp": "1768140408", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:36:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:36:49] [INFO] Sending instructions to 917202000200 [2026-01-11 19:36:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:36:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:36:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e26c3cac1774164b6b72633301313c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:36:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxQjBFMUFCQjFFMkQ2QzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxQjBFMUFCQjFFMkQ2QzQ1AA==\",\"timestamp\":\"1768140408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:36:49+05:30"} [2026-01-11 19:36:49] [DEBUG] Ignoring event: delivered [2026-01-11 19:36:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxQjBFMUFCQjFFMkQ2QzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxQjBFMUFCQjFFMkQ2QzQ1AA==\",\"timestamp\":\"1768140408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:36:49+05:30"} [2026-01-11 19:36:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxQjBFMUFCQjFFMkQ2QzQ1AA== [2026-01-11 19:37:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:07:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGMTkwMTkzOTU5MjUwQ0Y3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGMTkwMTkzOTU5MjUwQ0Y3AA==", "timestamp": "1768140444", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:37:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:37:25] [INFO] Sending instructions to 917202000200 [2026-01-11 19:37:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:37:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:37:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "084587a9a5944993ae1f990f2aa7e8b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:37:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGMTkwMTkzOTU5MjUwQ0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGMTkwMTkzOTU5MjUwQ0Y3AA==\",\"timestamp\":\"1768140444\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:27+05:30"} [2026-01-11 19:37:27] [DEBUG] Ignoring event: delivered [2026-01-11 19:37:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGMTkwMTkzOTU5MjUwQ0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGMTkwMTkzOTU5MjUwQ0Y3AA==\",\"timestamp\":\"1768140444\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:27+05:30"} [2026-01-11 19:37:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGMTkwMTkzOTU5MjUwQ0Y3AA== [2026-01-11 19:37:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:07:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNjlFMEU5N0UzNDAwOUU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNjlFMEU5N0UzNDAwOUU3AA==", "timestamp": "1768140449", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:37:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:37:31] [INFO] Sending instructions to 917202000200 [2026-01-11 19:37:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:37:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:37:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "122117efc6bb42488b3f47a10effd675", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:37:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNjlFMEU5N0UzNDAwOUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNjlFMEU5N0UzNDAwOUU3AA==\",\"timestamp\":\"1768140449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:31+05:30"} [2026-01-11 19:37:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNjlFMEU5N0UzNDAwOUU3AA== [2026-01-11 19:37:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNjlFMEU5N0UzNDAwOUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwNjlFMEU5N0UzNDAwOUU3AA==\",\"timestamp\":\"1768140449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:34+05:30"} [2026-01-11 19:37:34] [DEBUG] Ignoring event: delivered [2026-01-11 19:37:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:07:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzNkRGNjdFOEVFOTVCREYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzNkRGNjdFOEVFOTVCREYzAA==", "timestamp": "1768140455", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:37:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:37:37] [INFO] Sending instructions to 917202000200 [2026-01-11 19:37:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:37:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:37:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "304bc73afcb447469a87f7ed874afb63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzNkRGNjdFOEVFOTVCREYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzNkRGNjdFOEVFOTVCREYzAA==\",\"timestamp\":\"1768140455\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:37+05:30"} [2026-01-11 19:37:38] [DEBUG] Ignoring event: delivered [2026-01-11 19:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzNkRGNjdFOEVFOTVCREYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzNkRGNjdFOEVFOTVCREYzAA==\",\"timestamp\":\"1768140455\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:38+05:30"} [2026-01-11 19:37:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzNkRGNjdFOEVFOTVCREYzAA== [2026-01-11 19:37:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:07:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NTlCRUY1QUY3OENCMDg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NTlCRUY1QUY3OENCMDg3AA==", "timestamp": "1768140460", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:37:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:37:42] [INFO] Sending instructions to 917202000200 [2026-01-11 19:37:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:37:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:37:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ab24de44bf345e2bd739c9725781f99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:37:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NTlCRUY1QUY3OENCMDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NTlCRUY1QUY3OENCMDg3AA==\",\"timestamp\":\"1768140460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:44+05:30"} [2026-01-11 19:37:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NTlCRUY1QUY3OENCMDg3AA== [2026-01-11 19:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NTlCRUY1QUY3OENCMDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NTlCRUY1QUY3OENCMDg3AA==\",\"timestamp\":\"1768140460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:47+05:30"} [2026-01-11 19:37:48] [DEBUG] Ignoring event: delivered [2026-01-11 19:37:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:07:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODczRDNDNzI4RDUwOEIzNTFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODczRDNDNzI4RDUwOEIzNTFFAA==", "timestamp": "1768140466", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:37:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:37:48] [INFO] Sending instructions to 917202000200 [2026-01-11 19:37:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:37:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:37:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de9b398d0b6c4f81a2741abb0e75e76a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:37:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODczRDNDNzI4RDUwOEIzNTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODczRDNDNzI4RDUwOEIzNTFFAA==\",\"timestamp\":\"1768140466\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:50+05:30"} [2026-01-11 19:37:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODczRDNDNzI4RDUwOEIzNTFFAA== [2026-01-11 19:37:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:07:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3OTU1NzU5MDBGMURERDFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3OTU1NzU5MDBGMURERDFCAA==", "timestamp": "1768140472", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:37:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:37:54] [INFO] Sending instructions to 917202000200 [2026-01-11 19:37:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:37:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:37:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODczRDNDNzI4RDUwOEIzNTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODczRDNDNzI4RDUwOEIzNTFFAA==\",\"timestamp\":\"1768140466\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:54+05:30"} [2026-01-11 19:37:54] [DEBUG] Ignoring event: delivered [2026-01-11 19:37:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "207881114ef9422aa7b728f4c3ce3101", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:37:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3OTU1NzU5MDBGMURERDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3OTU1NzU5MDBGMURERDFCAA==\",\"timestamp\":\"1768140472\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:56+05:30"} [2026-01-11 19:37:57] [DEBUG] Ignoring event: delivered [2026-01-11 19:37:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3OTU1NzU5MDBGMURERDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3OTU1NzU5MDBGMURERDFCAA==\",\"timestamp\":\"1768140472\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:56+05:30"} [2026-01-11 19:37:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3OTU1NzU5MDBGMURERDFCAA== [2026-01-11 19:37:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:07:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc4MzhBOTRFMDE1OUZFNDVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc4MzhBOTRFMDE1OUZFNDVBAA==", "timestamp": "1768140477", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:37:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:37:59] [INFO] Sending instructions to 917202000200 [2026-01-11 19:37:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:37:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:37:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b81cee4365ca49b1983e16a89db7049b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:38:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc4MzhBOTRFMDE1OUZFNDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc4MzhBOTRFMDE1OUZFNDVBAA==\",\"timestamp\":\"1768140477\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:59+05:30"} [2026-01-11 19:38:00] [DEBUG] Ignoring event: delivered [2026-01-11 19:38:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:37:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc4MzhBOTRFMDE1OUZFNDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc4MzhBOTRFMDE1OUZFNDVBAA==\",\"timestamp\":\"1768140477\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:37:59+05:30"} [2026-01-11 19:38:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc4MzhBOTRFMDE1OUZFNDVBAA== [2026-01-11 19:38:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:08:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFOUNEN0VENTI1RTQ1NDE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFOUNEN0VENTI1RTQ1NDE1AA==", "timestamp": "1768140513", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:38:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:38:35] [INFO] Sending instructions to 917202000200 [2026-01-11 19:38:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:38:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:38:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7add1eccf8b5473a87e96793dfb7ab91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:38:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:38:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFOUNEN0VENTI1RTQ1NDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFOUNEN0VENTI1RTQ1NDE1AA==\",\"timestamp\":\"1768140513\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:38:37+05:30"} [2026-01-11 19:38:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFOUNEN0VENTI1RTQ1NDE1AA== [2026-01-11 19:38:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:38:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFOUNEN0VENTI1RTQ1NDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFOUNEN0VENTI1RTQ1NDE1AA==\",\"timestamp\":\"1768140513\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:38:37+05:30"} [2026-01-11 19:38:39] [DEBUG] Ignoring event: delivered [2026-01-11 19:38:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:08:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4QzdCM0JGQTA2RjQxNjI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4QzdCM0JGQTA2RjQxNjI5AA==", "timestamp": "1768140519", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:38:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:38:41] [INFO] Sending instructions to 917202000200 [2026-01-11 19:38:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:38:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:38:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c68dd401fca043b1a56b779c77086915", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:38:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:38:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4QzdCM0JGQTA2RjQxNjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4QzdCM0JGQTA2RjQxNjI5AA==\",\"timestamp\":\"1768140519\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:38:42+05:30"} [2026-01-11 19:38:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4QzdCM0JGQTA2RjQxNjI5AA== [2026-01-11 19:38:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:38:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4QzdCM0JGQTA2RjQxNjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4QzdCM0JGQTA2RjQxNjI5AA==\",\"timestamp\":\"1768140519\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:38:44+05:30"} [2026-01-11 19:38:44] [DEBUG] Ignoring event: delivered [2026-01-11 19:39:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:09:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGQkQzOEYwODg1RTI3MTAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGQkQzOEYwODg1RTI3MTAzAA==", "timestamp": "1768140556", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:39:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:39:17] [INFO] Sending instructions to 917202000200 [2026-01-11 19:39:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:39:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:39:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "649fc62a6cb44b9faef7b8b03ea27c48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:39:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGQkQzOEYwODg1RTI3MTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGQkQzOEYwODg1RTI3MTAzAA==\",\"timestamp\":\"1768140556\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:39:18+05:30"} [2026-01-11 19:39:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGQkQzOEYwODg1RTI3MTAzAA== [2026-01-11 19:39:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGQkQzOEYwODg1RTI3MTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGQkQzOEYwODg1RTI3MTAzAA==\",\"timestamp\":\"1768140556\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:39:18+05:30"} [2026-01-11 19:39:19] [DEBUG] Ignoring event: delivered [2026-01-11 19:39:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:09:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEwMTNFMzVCMUZDQTlEODFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEwMTNFMzVCMUZDQTlEODFGAA==", "timestamp": "1768140561", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:39:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:39:23] [INFO] Sending instructions to 917202000200 [2026-01-11 19:39:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:39:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:39:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "364d0adc0a704c5c9ecf4838a14fdffe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:39:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEwMTNFMzVCMUZDQTlEODFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEwMTNFMzVCMUZDQTlEODFGAA==\",\"timestamp\":\"1768140561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:39:24+05:30"} [2026-01-11 19:39:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEwMTNFMzVCMUZDQTlEODFGAA== [2026-01-11 19:39:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEwMTNFMzVCMUZDQTlEODFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEwMTNFMzVCMUZDQTlEODFGAA==\",\"timestamp\":\"1768140561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:39:24+05:30"} [2026-01-11 19:39:25] [DEBUG] Ignoring event: delivered [2026-01-11 19:39:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:09:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZDQUM5MTUxMkI2QjNERDY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZDQUM5MTUxMkI2QjNERDY3AA==", "timestamp": "1768140567", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:39:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:39:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:39:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:39:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:39:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c9d1912c1a648d5bf7182dde86abcad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:39:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZDQUM5MTUxMkI2QjNERDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZDQUM5MTUxMkI2QjNERDY3AA==\",\"timestamp\":\"1768140567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:39:30+05:30"} [2026-01-11 19:39:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZDQUM5MTUxMkI2QjNERDY3AA== [2026-01-11 19:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZDQUM5MTUxMkI2QjNERDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZDQUM5MTUxMkI2QjNERDY3AA==\",\"timestamp\":\"1768140567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:39:32+05:30"} [2026-01-11 19:39:33] [DEBUG] Ignoring event: delivered [2026-01-11 19:40:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:10:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0Rjg3MDE3NEQ4REQ2MzZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0Rjg3MDE3NEQ4REQ2MzZEAA==", "timestamp": "1768140603", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:40:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:40:05] [INFO] Sending instructions to 917202000200 [2026-01-11 19:40:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:40:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:40:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "baca155953b04928a84f5fae6bb92e96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:40:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0Rjg3MDE3NEQ4REQ2MzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0Rjg3MDE3NEQ4REQ2MzZEAA==\",\"timestamp\":\"1768140603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:40:08+05:30"} [2026-01-11 19:40:08] [DEBUG] Ignoring event: delivered [2026-01-11 19:40:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0Rjg3MDE3NEQ4REQ2MzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0Rjg3MDE3NEQ4REQ2MzZEAA==\",\"timestamp\":\"1768140603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:40:07+05:30"} [2026-01-11 19:40:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk0Rjg3MDE3NEQ4REQ2MzZEAA== [2026-01-11 19:40:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:10:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE4OTZBMzkyQzIwRTEwNzZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE4OTZBMzkyQzIwRTEwNzZEAA==", "timestamp": "1768140609", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:40:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:40:10] [INFO] Sending instructions to 917202000200 [2026-01-11 19:40:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:40:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:40:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2943ef42d48740428f946e7f7fb49b34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE4OTZBMzkyQzIwRTEwNzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE4OTZBMzkyQzIwRTEwNzZEAA==\",\"timestamp\":\"1768140609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:40:11+05:30"} [2026-01-11 19:40:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE4OTZBMzkyQzIwRTEwNzZEAA== [2026-01-11 19:40:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE4OTZBMzkyQzIwRTEwNzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE4OTZBMzkyQzIwRTEwNzZEAA==\",\"timestamp\":\"1768140609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:40:14+05:30"} [2026-01-11 19:40:15] [DEBUG] Ignoring event: delivered [2026-01-11 19:40:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:10:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1OUQwMDIwMTA2Njc0MUQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1OUQwMDIwMTA2Njc0MUQ2AA==", "timestamp": "1768140615", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:40:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:40:17] [INFO] Sending instructions to 917202000200 [2026-01-11 19:40:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:40:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:40:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "821512879ac649b0a5a71bcc871488cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1OUQwMDIwMTA2Njc0MUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1OUQwMDIwMTA2Njc0MUQ2AA==\",\"timestamp\":\"1768140615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:40:17+05:30"} [2026-01-11 19:40:17] [DEBUG] Ignoring event: delivered [2026-01-11 19:40:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1OUQwMDIwMTA2Njc0MUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1OUQwMDIwMTA2Njc0MUQ2AA==\",\"timestamp\":\"1768140615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:40:19+05:30"} [2026-01-11 19:40:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1OUQwMDIwMTA2Njc0MUQ2AA== [2026-01-11 19:40:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:10:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZGRDc5MDU2M0Q1NTY0NTRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZGRDc5MDU2M0Q1NTY0NTRDAA==", "timestamp": "1768140620", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:40:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:40:22] [INFO] Sending instructions to 917202000200 [2026-01-11 19:40:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:40:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:40:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZGRDc5MDU2M0Q1NTY0NTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZGRDc5MDU2M0Q1NTY0NTRDAA==\",\"timestamp\":\"1768140620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:40:22+05:30"} [2026-01-11 19:40:22] [DEBUG] Ignoring event: delivered [2026-01-11 19:40:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c1695a4e6564e7bb014c9ec2dc41900", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:40:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZGRDc5MDU2M0Q1NTY0NTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZGRDc5MDU2M0Q1NTY0NTRDAA==\",\"timestamp\":\"1768140620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:40:25+05:30"} [2026-01-11 19:40:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZGRDc5MDU2M0Q1NTY0NTRDAA== [2026-01-11 19:40:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:10:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA2ODhCQUNDMDgyRjcyNTJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA2ODhCQUNDMDgyRjcyNTJFAA==", "timestamp": "1768140657", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:40:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:40:59] [INFO] Sending instructions to 917202000200 [2026-01-11 19:40:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:40:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:40:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d16d2e025e1b43498e8e8bfd4e5d6c30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:40:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA2ODhCQUNDMDgyRjcyNTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA2ODhCQUNDMDgyRjcyNTJFAA==\",\"timestamp\":\"1768140657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:40:59+05:30"} [2026-01-11 19:40:59] [DEBUG] Ignoring event: delivered [2026-01-11 19:41:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:40:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA2ODhCQUNDMDgyRjcyNTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA2ODhCQUNDMDgyRjcyNTJFAA==\",\"timestamp\":\"1768140657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:01+05:30"} [2026-01-11 19:41:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA2ODhCQUNDMDgyRjcyNTJFAA== [2026-01-11 19:41:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:11:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBRjM4QUVDNkVDQURGRUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBRjM4QUVDNkVDQURGRUIwAA==", "timestamp": "1768140663", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:41:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:41:04] [INFO] Sending instructions to 917202000200 [2026-01-11 19:41:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:41:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:41:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca35018f439a488694763d32d4b86c6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBRjM4QUVDNkVDQURGRUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBRjM4QUVDNkVDQURGRUIwAA==\",\"timestamp\":\"1768140663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:05+05:30"} [2026-01-11 19:41:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBRjM4QUVDNkVDQURGRUIwAA== [2026-01-11 19:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBRjM4QUVDNkVDQURGRUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZBRjM4QUVDNkVDQURGRUIwAA==\",\"timestamp\":\"1768140663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:05+05:30"} [2026-01-11 19:41:05] [DEBUG] Ignoring event: delivered [2026-01-11 19:41:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:11:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RTU3MDY4RkQwRTYxODA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RTU3MDY4RkQwRTYxODA3AA==", "timestamp": "1768140668", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:41:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:41:10] [INFO] Sending instructions to 917202000200 [2026-01-11 19:41:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:41:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:41:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "997a55d4f6e64a3db50b0856c738fa2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:41:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RTU3MDY4RkQwRTYxODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RTU3MDY4RkQwRTYxODA3AA==\",\"timestamp\":\"1768140668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:11+05:30"} [2026-01-11 19:41:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RTU3MDY4RkQwRTYxODA3AA== [2026-01-11 19:41:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RTU3MDY4RkQwRTYxODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RTU3MDY4RkQwRTYxODA3AA==\",\"timestamp\":\"1768140668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:11+05:30"} [2026-01-11 19:41:12] [DEBUG] Ignoring event: delivered [2026-01-11 19:41:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:11:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMyRTU1ODBDMTJCQUMzMDRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMyRTU1ODBDMTJCQUMzMDRDAA==", "timestamp": "1768140674", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:41:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:41:16] [INFO] Sending instructions to 917202000200 [2026-01-11 19:41:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:41:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:41:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "687e1713c20f45d2bc8b10ff1e01810a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:41:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMyRTU1ODBDMTJCQUMzMDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMyRTU1ODBDMTJCQUMzMDRDAA==\",\"timestamp\":\"1768140674\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:21+05:30"} [2026-01-11 19:41:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMyRTU1ODBDMTJCQUMzMDRDAA== [2026-01-11 19:41:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMyRTU1ODBDMTJCQUMzMDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMyRTU1ODBDMTJCQUMzMDRDAA==\",\"timestamp\":\"1768140674\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:21+05:30"} [2026-01-11 19:41:22] [DEBUG] Ignoring event: delivered [2026-01-11 19:41:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:11:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2MzRBQjYyNEREODhENUM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2MzRBQjYyNEREODhENUM2AA==", "timestamp": "1768140710", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:41:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:41:52] [INFO] Sending instructions to 917202000200 [2026-01-11 19:41:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:41:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:41:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f340f79f19244f40b6543421f58370d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:41:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2MzRBQjYyNEREODhENUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2MzRBQjYyNEREODhENUM2AA==\",\"timestamp\":\"1768140710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:53+05:30"} [2026-01-11 19:41:53] [DEBUG] Ignoring event: delivered [2026-01-11 19:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2MzRBQjYyNEREODhENUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2MzRBQjYyNEREODhENUM2AA==\",\"timestamp\":\"1768140710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:53+05:30"} [2026-01-11 19:41:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2MzRBQjYyNEREODhENUM2AA== [2026-01-11 19:41:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:11:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1RUM1MTUyQzgzRTUxMTkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1RUM1MTUyQzgzRTUxMTkzAA==", "timestamp": "1768140716", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:41:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:41:57] [INFO] Sending instructions to 917202000200 [2026-01-11 19:41:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:41:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:41:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c024ebf1eaa6484bbbd0a3516cde2501", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1RUM1MTUyQzgzRTUxMTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1RUM1MTUyQzgzRTUxMTkzAA==\",\"timestamp\":\"1768140716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:41:58+05:30"} [2026-01-11 19:41:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1RUM1MTUyQzgzRTUxMTkzAA== [2026-01-11 19:42:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:41:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1RUM1MTUyQzgzRTUxMTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1RUM1MTUyQzgzRTUxMTkzAA==\",\"timestamp\":\"1768140716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:01+05:30"} [2026-01-11 19:42:01] [DEBUG] Ignoring event: delivered [2026-01-11 19:42:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:12:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2OEMxNEY3RkRFMDE0QjQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2OEMxNEY3RkRFMDE0QjQ2AA==", "timestamp": "1768140721", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:42:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:42:03] [INFO] Sending instructions to 917202000200 [2026-01-11 19:42:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:42:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:42:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a5b2652f15b4193b5f64d1cd020fb08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2OEMxNEY3RkRFMDE0QjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2OEMxNEY3RkRFMDE0QjQ2AA==\",\"timestamp\":\"1768140721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:04+05:30"} [2026-01-11 19:42:05] [DEBUG] Ignoring event: delivered [2026-01-11 19:42:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:12:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTg4RTlFNTJFREExMUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTg4RTlFNTJFREExMUREAA==", "timestamp": "1768140727", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:42:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:42:08] [INFO] Sending instructions to 917202000200 [2026-01-11 19:42:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:42:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:42:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fcb66d86bd84ac19c17fe5151476d8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:42:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2OEMxNEY3RkRFMDE0QjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2OEMxNEY3RkRFMDE0QjQ2AA==\",\"timestamp\":\"1768140721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:10+05:30"} [2026-01-11 19:42:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2OEMxNEY3RkRFMDE0QjQ2AA== [2026-01-11 19:42:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTg4RTlFNTJFREExMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTg4RTlFNTJFREExMUREAA==\",\"timestamp\":\"1768140727\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:15+05:30"} [2026-01-11 19:42:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTg4RTlFNTJFREExMUREAA== [2026-01-11 19:42:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTg4RTlFNTJFREExMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNTg4RTlFNTJFREExMUREAA==\",\"timestamp\":\"1768140727\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:15+05:30"} [2026-01-11 19:42:16] [DEBUG] Ignoring event: delivered [2026-01-11 19:42:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:12:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxNEExMDA0Nzg4QjdBRUEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxNEExMDA0Nzg4QjdBRUEwAA==", "timestamp": "1768140763", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:42:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:42:45] [INFO] Sending instructions to 917202000200 [2026-01-11 19:42:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:42:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:42:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc12c03b0c744463ab29de4be0ed443b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxNEExMDA0Nzg4QjdBRUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxNEExMDA0Nzg4QjdBRUEwAA==\",\"timestamp\":\"1768140763\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:45+05:30"} [2026-01-11 19:42:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxNEExMDA0Nzg4QjdBRUEwAA== [2026-01-11 19:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxNEExMDA0Nzg4QjdBRUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxNEExMDA0Nzg4QjdBRUEwAA==\",\"timestamp\":\"1768140763\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:45+05:30"} [2026-01-11 19:42:45] [DEBUG] Ignoring event: delivered [2026-01-11 19:42:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:12:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0Y1OEFEMTVBODc1ODZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0Y1OEFEMTVBODc1ODZFAA==", "timestamp": "1768140768", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:42:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:42:50] [INFO] Sending instructions to 917202000200 [2026-01-11 19:42:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:42:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:42:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7be2f880ad12439dafff8198a3541d2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0Y1OEFEMTVBODc1ODZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0Y1OEFEMTVBODc1ODZFAA==\",\"timestamp\":\"1768140768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:50+05:30"} [2026-01-11 19:42:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0Y1OEFEMTVBODc1ODZFAA== [2026-01-11 19:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0Y1OEFEMTVBODc1ODZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0Y1OEFEMTVBODc1ODZFAA==\",\"timestamp\":\"1768140768\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:50+05:30"} [2026-01-11 19:42:51] [DEBUG] Ignoring event: delivered [2026-01-11 19:42:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:12:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1NTVBMEY2MEQ5RTUyNjJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1NTVBMEY2MEQ5RTUyNjJDAA==", "timestamp": "1768140774", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:42:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:42:55] [INFO] Sending instructions to 917202000200 [2026-01-11 19:42:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:42:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:42:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c99b57af32a46b1a81a617c19bbeb4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:42:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1NTVBMEY2MEQ5RTUyNjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1NTVBMEY2MEQ5RTUyNjJDAA==\",\"timestamp\":\"1768140774\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:56+05:30"} [2026-01-11 19:42:57] [DEBUG] Ignoring event: delivered [2026-01-11 19:42:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1NTVBMEY2MEQ5RTUyNjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1NTVBMEY2MEQ5RTUyNjJDAA==\",\"timestamp\":\"1768140774\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:42:56+05:30"} [2026-01-11 19:42:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1NTVBMEY2MEQ5RTUyNjJDAA== [2026-01-11 19:43:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:13:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJDRkFBQ0MxNEQ3M0RFNjUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJDRkFBQ0MxNEQ3M0RFNjUxAA==", "timestamp": "1768140779", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:43:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:43:01] [INFO] Sending instructions to 917202000200 [2026-01-11 19:43:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:43:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:43:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e0aa9fbece140e1ae1e25656525bbbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:43:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJDRkFBQ0MxNEQ3M0RFNjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJDRkFBQ0MxNEQ3M0RFNjUxAA==\",\"timestamp\":\"1768140779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:03+05:30"} [2026-01-11 19:43:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJDRkFBQ0MxNEQ3M0RFNjUxAA== [2026-01-11 19:43:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJDRkFBQ0MxNEQ3M0RFNjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJDRkFBQ0MxNEQ3M0RFNjUxAA==\",\"timestamp\":\"1768140779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:03+05:30"} [2026-01-11 19:43:04] [DEBUG] Ignoring event: delivered [2026-01-11 19:43:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:13:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NEU1MkExQ0ZDQkFEMDUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NEU1MkExQ0ZDQkFEMDUzAA==", "timestamp": "1768140815", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:43:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:43:37] [INFO] Sending instructions to 917202000200 [2026-01-11 19:43:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:43:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:43:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3c5149640fc4be68417ffc1d1496bc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:43:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NEU1MkExQ0ZDQkFEMDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NEU1MkExQ0ZDQkFEMDUzAA==\",\"timestamp\":\"1768140815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:39+05:30"} [2026-01-11 19:43:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NEU1MkExQ0ZDQkFEMDUzAA== [2026-01-11 19:43:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NEU1MkExQ0ZDQkFEMDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NEU1MkExQ0ZDQkFEMDUzAA==\",\"timestamp\":\"1768140815\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:39+05:30"} [2026-01-11 19:43:40] [DEBUG] Ignoring event: delivered [2026-01-11 19:43:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:13:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0NERDRTBBQTU1NTQ1MUQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0NERDRTBBQTU1NTQ1MUQ0AA==", "timestamp": "1768140821", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:43:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:43:43] [INFO] Sending instructions to 917202000200 [2026-01-11 19:43:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:43:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:43:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4db42aeb3980458bab17347824ce9be8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:43:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0NERDRTBBQTU1NTQ1MUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0NERDRTBBQTU1NTQ1MUQ0AA==\",\"timestamp\":\"1768140821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:44+05:30"} [2026-01-11 19:43:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0NERDRTBBQTU1NTQ1MUQ0AA== [2026-01-11 19:43:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0NERDRTBBQTU1NTQ1MUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM0NERDRTBBQTU1NTQ1MUQ0AA==\",\"timestamp\":\"1768140821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:44+05:30"} [2026-01-11 19:43:45] [DEBUG] Ignoring event: delivered [2026-01-11 19:43:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:13:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQzQ4QzE2QUU1MkZCNTZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQzQ4QzE2QUU1MkZCNTZFAA==", "timestamp": "1768140827", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:43:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:43:48] [INFO] Sending instructions to 917202000200 [2026-01-11 19:43:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:43:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:43:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b811ef6f0e54f4e8d66d3ffe02576af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQzQ4QzE2QUU1MkZCNTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQzQ4QzE2QUU1MkZCNTZFAA==\",\"timestamp\":\"1768140827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:49+05:30"} [2026-01-11 19:43:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQzQ4QzE2QUU1MkZCNTZFAA== [2026-01-11 19:43:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQzQ4QzE2QUU1MkZCNTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQzQ4QzE2QUU1MkZCNTZFAA==\",\"timestamp\":\"1768140827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:50+05:30"} [2026-01-11 19:43:51] [DEBUG] Ignoring event: delivered [2026-01-11 19:43:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:13:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4RTMxNTdDQTVEMUQ0ODdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4RTMxNTdDQTVEMUQ0ODdEAA==", "timestamp": "1768140832", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:43:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:43:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:43:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:43:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:43:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7dee23730aa4baba3db4959fbb62798", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:43:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4RTMxNTdDQTVEMUQ0ODdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4RTMxNTdDQTVEMUQ0ODdEAA==\",\"timestamp\":\"1768140832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:54+05:30"} [2026-01-11 19:43:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4RTMxNTdDQTVEMUQ0ODdEAA== [2026-01-11 19:43:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4RTMxNTdDQTVEMUQ0ODdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY4RTMxNTdDQTVEMUQ0ODdEAA==\",\"timestamp\":\"1768140832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:43:54+05:30"} [2026-01-11 19:43:55] [DEBUG] Ignoring event: delivered [2026-01-11 19:43:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:13:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzQTE3MjNFQzE2QUUwOTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzQTE3MjNFQzE2QUUwOTk2AA==", "timestamp": "1768140837", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:43:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:43:59] [INFO] Sending instructions to 917202000200 [2026-01-11 19:43:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:43:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:43:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3bbc9fc1200c47658c39526cc5ce6947", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:44:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzQTE3MjNFQzE2QUUwOTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzQTE3MjNFQzE2QUUwOTk2AA==\",\"timestamp\":\"1768140837\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:00+05:30"} [2026-01-11 19:44:01] [DEBUG] Ignoring event: delivered [2026-01-11 19:44:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:43:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzQTE3MjNFQzE2QUUwOTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzQTE3MjNFQzE2QUUwOTk2AA==\",\"timestamp\":\"1768140837\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:00+05:30"} [2026-01-11 19:44:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzQTE3MjNFQzE2QUUwOTk2AA== [2026-01-11 19:44:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:14:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwODA5NkQ1MTZGMzlCNERFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwODA5NkQ1MTZGMzlCNERFAA==", "timestamp": "1768140873", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:44:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:44:35] [INFO] Sending instructions to 917202000200 [2026-01-11 19:44:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:44:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:44:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e42497dbf20f4ad089c9b2562896a2de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwODA5NkQ1MTZGMzlCNERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwODA5NkQ1MTZGMzlCNERFAA==\",\"timestamp\":\"1768140873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:36+05:30"} [2026-01-11 19:44:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwODA5NkQ1MTZGMzlCNERFAA== [2026-01-11 19:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwODA5NkQ1MTZGMzlCNERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUwODA5NkQ1MTZGMzlCNERFAA==\",\"timestamp\":\"1768140873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:36+05:30"} [2026-01-11 19:44:36] [DEBUG] Ignoring event: delivered [2026-01-11 19:44:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:14:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEQzQ4NDIyMkVBNTAwOUE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEQzQ4NDIyMkVBNTAwOUE0AA==", "timestamp": "1768140880", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:44:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:44:42] [INFO] Sending instructions to 917202000200 [2026-01-11 19:44:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:44:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:44:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0ad7c25994043e7acce43b7c175cc4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:44:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:44:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEQzQ4NDIyMkVBNTAwOUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEQzQ4NDIyMkVBNTAwOUE0AA==\",\"timestamp\":\"1768140880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:46+05:30"} [2026-01-11 19:44:46] [DEBUG] Ignoring event: delivered [2026-01-11 19:44:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:44:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEQzQ4NDIyMkVBNTAwOUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEQzQ4NDIyMkVBNTAwOUE0AA==\",\"timestamp\":\"1768140880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:46+05:30"} [2026-01-11 19:44:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEQzQ4NDIyMkVBNTAwOUE0AA== [2026-01-11 19:44:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:14:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1QkFENTRCRTE5OTE2MEM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1QkFENTRCRTE5OTE2MEM2AA==", "timestamp": "1768140885", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:44:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:44:47] [INFO] Sending instructions to 917202000200 [2026-01-11 19:44:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:44:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:44:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1a9caa229ec4d2c88d63a5c9230271a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:44:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:44:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1QkFENTRCRTE5OTE2MEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1QkFENTRCRTE5OTE2MEM2AA==\",\"timestamp\":\"1768140885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:47+05:30"} [2026-01-11 19:44:48] [DEBUG] Ignoring event: delivered [2026-01-11 19:44:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:44:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1QkFENTRCRTE5OTE2MEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1QkFENTRCRTE5OTE2MEM2AA==\",\"timestamp\":\"1768140885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:47+05:30"} [2026-01-11 19:44:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM1QkFENTRCRTE5OTE2MEM2AA== [2026-01-11 19:44:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:14:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyNzkyMjQ1RjRDRDZDN0VCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyNzkyMjQ1RjRDRDZDN0VCAA==", "timestamp": "1768140891", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:44:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:44:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:44:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:44:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:44:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90f18b84483c49a6a22ccf73bd86c126", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:44:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:44:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyNzkyMjQ1RjRDRDZDN0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyNzkyMjQ1RjRDRDZDN0VCAA==\",\"timestamp\":\"1768140891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:54+05:30"} [2026-01-11 19:44:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyNzkyMjQ1RjRDRDZDN0VCAA== [2026-01-11 19:44:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:44:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyNzkyMjQ1RjRDRDZDN0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyNzkyMjQ1RjRDRDZDN0VCAA==\",\"timestamp\":\"1768140891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:44:54+05:30"} [2026-01-11 19:44:55] [DEBUG] Ignoring event: delivered [2026-01-11 19:45:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:15:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1Qzk4OTEyOUQyRjcwQTg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1Qzk4OTEyOUQyRjcwQTg5AA==", "timestamp": "1768140928", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:45:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:45:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:45:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:45:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:45:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0eb5b1c2388c4e80b3e514196906d6fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:45:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:45:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1Qzk4OTEyOUQyRjcwQTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1Qzk4OTEyOUQyRjcwQTg5AA==\",\"timestamp\":\"1768140928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:45:30+05:30"} [2026-01-11 19:45:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1Qzk4OTEyOUQyRjcwQTg5AA== [2026-01-11 19:45:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:45:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1Qzk4OTEyOUQyRjcwQTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI1Qzk4OTEyOUQyRjcwQTg5AA==\",\"timestamp\":\"1768140928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:45:31+05:30"} [2026-01-11 19:45:33] [DEBUG] Ignoring event: delivered [2026-01-11 19:45:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:15:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQjc2QzdFNjFGQTZFQjk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQjc2QzdFNjFGQTZFQjk0AA==", "timestamp": "1768140933", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:45:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:45:35] [INFO] Sending instructions to 917202000200 [2026-01-11 19:45:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:45:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:45:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fafd055a31154abd878b4193f8f69798", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:45:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQjc2QzdFNjFGQTZFQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQjc2QzdFNjFGQTZFQjk0AA==\",\"timestamp\":\"1768140933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:45:36+05:30"} [2026-01-11 19:45:37] [DEBUG] Ignoring event: delivered [2026-01-11 19:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:45:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQjc2QzdFNjFGQTZFQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQjc2QzdFNjFGQTZFQjk0AA==\",\"timestamp\":\"1768140933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:45:36+05:30"} [2026-01-11 19:45:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIzQjc2QzdFNjFGQTZFQjk0AA== [2026-01-11 19:45:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:15:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyN0I3NTAxMTM4NkQ4RjgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyN0I3NTAxMTM4NkQ4RjgxAA==", "timestamp": "1768140939", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:45:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:45:41] [INFO] Sending instructions to 917202000200 [2026-01-11 19:45:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:45:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:45:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9247f77155f3425a831a0a92f2df4fc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:45:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:45:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyN0I3NTAxMTM4NkQ4RjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyN0I3NTAxMTM4NkQ4RjgxAA==\",\"timestamp\":\"1768140939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:45:42+05:30"} [2026-01-11 19:45:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyN0I3NTAxMTM4NkQ4RjgxAA== [2026-01-11 19:45:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:45:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyN0I3NTAxMTM4NkQ4RjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyN0I3NTAxMTM4NkQ4RjgxAA==\",\"timestamp\":\"1768140939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:45:42+05:30"} [2026-01-11 19:45:43] [DEBUG] Ignoring event: delivered [2026-01-11 19:45:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:15:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxNEQwREU5RUY5MjRDQ0RDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxNEQwREU5RUY5MjRDQ0RDAA==", "timestamp": "1768140945", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:45:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:45:47] [INFO] Sending instructions to 917202000200 [2026-01-11 19:45:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:45:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:45:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a606d07653bd43ec8cf8aee552aa0913", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:45:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:45:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxNEQwREU5RUY5MjRDQ0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxNEQwREU5RUY5MjRDQ0RDAA==\",\"timestamp\":\"1768140945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:45:48+05:30"} [2026-01-11 19:45:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxNEQwREU5RUY5MjRDQ0RDAA== [2026-01-11 19:45:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:45:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxNEQwREU5RUY5MjRDQ0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxNEQwREU5RUY5MjRDQ0RDAA==\",\"timestamp\":\"1768140945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:45:48+05:30"} [2026-01-11 19:45:50] [DEBUG] Ignoring event: delivered [2026-01-11 19:46:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:16:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4RkNEODU3M0FBNEMzREYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4RkNEODU3M0FBNEMzREYzAA==", "timestamp": "1768140981", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:46:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:46:23] [INFO] Sending instructions to 917202000200 [2026-01-11 19:46:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:46:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:46:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e88002e98924a149025e0a952669342", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:46:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:46:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4RkNEODU3M0FBNEMzREYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4RkNEODU3M0FBNEMzREYzAA==\",\"timestamp\":\"1768140981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:46:24+05:30"} [2026-01-11 19:46:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4RkNEODU3M0FBNEMzREYzAA== [2026-01-11 19:46:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:46:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4RkNEODU3M0FBNEMzREYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY4RkNEODU3M0FBNEMzREYzAA==\",\"timestamp\":\"1768140981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:46:24+05:30"} [2026-01-11 19:46:25] [DEBUG] Ignoring event: delivered [2026-01-11 19:46:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:16:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBRjhENTdBNzA4OEVDMUI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBRjhENTdBNzA4OEVDMUI0AA==", "timestamp": "1768140987", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:46:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:46:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:46:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:46:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:46:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88ee26d028ae4b48a82307a2f1d782a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:46:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:46:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBRjhENTdBNzA4OEVDMUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBRjhENTdBNzA4OEVDMUI0AA==\",\"timestamp\":\"1768140987\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:46:29+05:30"} [2026-01-11 19:46:30] [DEBUG] Ignoring event: delivered [2026-01-11 19:46:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:46:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBRjhENTdBNzA4OEVDMUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBRjhENTdBNzA4OEVDMUI0AA==\",\"timestamp\":\"1768140987\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:46:29+05:30"} [2026-01-11 19:46:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBRjhENTdBNzA4OEVDMUI0AA== [2026-01-11 19:46:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:16:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEM0UwOTBBRjc3Q0JEQ0EwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEM0UwOTBBRjc3Q0JEQ0EwAA==", "timestamp": "1768140993", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:46:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:46:34] [INFO] Sending instructions to 917202000200 [2026-01-11 19:46:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:46:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:46:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c189bfadaef4448e85302772a1b1caa8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:46:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:46:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEM0UwOTBBRjc3Q0JEQ0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEM0UwOTBBRjc3Q0JEQ0EwAA==\",\"timestamp\":\"1768140993\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:46:36+05:30"} [2026-01-11 19:46:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEM0UwOTBBRjc3Q0JEQ0EwAA== [2026-01-11 19:46:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:46:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEM0UwOTBBRjc3Q0JEQ0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJEM0UwOTBBRjc3Q0JEQ0EwAA==\",\"timestamp\":\"1768140993\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:46:36+05:30"} [2026-01-11 19:46:36] [DEBUG] Ignoring event: delivered [2026-01-11 19:47:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:17:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Rjk3M0U1MDlDMjcwRTgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Rjk3M0U1MDlDMjcwRTgwAA==", "timestamp": "1768141029", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:47:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:47:11] [INFO] Sending instructions to 917202000200 [2026-01-11 19:47:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:47:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:47:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "411504a71e6f4c4092b2a707c10bf57f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:47:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:47:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Rjk3M0U1MDlDMjcwRTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Rjk3M0U1MDlDMjcwRTgwAA==\",\"timestamp\":\"1768141029\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:47:11+05:30"} [2026-01-11 19:47:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Rjk3M0U1MDlDMjcwRTgwAA== [2026-01-11 19:47:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:47:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Rjk3M0U1MDlDMjcwRTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5Rjk3M0U1MDlDMjcwRTgwAA==\",\"timestamp\":\"1768141029\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:47:12+05:30"} [2026-01-11 19:47:12] [DEBUG] Ignoring event: delivered [2026-01-11 19:47:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:17:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3MEM5N0VCRjY3M0ZDMDlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3MEM5N0VCRjY3M0ZDMDlCAA==", "timestamp": "1768141035", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:47:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:47:16] [INFO] Sending instructions to 917202000200 [2026-01-11 19:47:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:47:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:47:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57938d48f6bc4db69b6b3ae16dc535d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:47:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3MEM5N0VCRjY3M0ZDMDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3MEM5N0VCRjY3M0ZDMDlCAA==\",\"timestamp\":\"1768141035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:47:17+05:30"} [2026-01-11 19:47:18] [DEBUG] Ignoring event: delivered [2026-01-11 19:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:47:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3MEM5N0VCRjY3M0ZDMDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3MEM5N0VCRjY3M0ZDMDlCAA==\",\"timestamp\":\"1768141035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:47:17+05:30"} [2026-01-11 19:47:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3MEM5N0VCRjY3M0ZDMDlCAA== [2026-01-11 19:47:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:17:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEODE4QjVDMUQ2OEYzNkJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEODE4QjVDMUQ2OEYzNkJFAA==", "timestamp": "1768141040", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:47:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:47:22] [INFO] Sending instructions to 917202000200 [2026-01-11 19:47:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:47:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:47:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d6c98d1c4bc4db4b41c676be98c600e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:47:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEODE4QjVDMUQ2OEYzNkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEODE4QjVDMUQ2OEYzNkJFAA==\",\"timestamp\":\"1768141040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:47:23+05:30"} [2026-01-11 19:47:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEODE4QjVDMUQ2OEYzNkJFAA== [2026-01-11 19:47:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:47:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEODE4QjVDMUQ2OEYzNkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEODE4QjVDMUQ2OEYzNkJFAA==\",\"timestamp\":\"1768141040\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:47:23+05:30"} [2026-01-11 19:47:24] [DEBUG] Ignoring event: delivered [2026-01-11 19:47:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:17:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCRDZBQjJGNkZDODcwNDlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCRDZBQjJGNkZDODcwNDlDAA==", "timestamp": "1768141046", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:47:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:47:28] [INFO] Sending instructions to 917202000200 [2026-01-11 19:47:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:47:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:47:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0f7f27f5a1e4b05b10757affc816788", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:47:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:47:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCRDZBQjJGNkZDODcwNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCRDZBQjJGNkZDODcwNDlDAA==\",\"timestamp\":\"1768141046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:47:28+05:30"} [2026-01-11 19:47:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCRDZBQjJGNkZDODcwNDlDAA== [2026-01-11 19:47:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:47:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCRDZBQjJGNkZDODcwNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZCRDZBQjJGNkZDODcwNDlDAA==\",\"timestamp\":\"1768141046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:47:28+05:30"} [2026-01-11 19:47:29] [DEBUG] Ignoring event: delivered [2026-01-11 19:48:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:18:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QTQxODY3RjAyRTU2RkYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QTQxODY3RjAyRTU2RkYyAA==", "timestamp": "1768141082", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:48:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:48:04] [INFO] Sending instructions to 917202000200 [2026-01-11 19:48:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:48:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:48:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fac3be9bc3c4f9db06c0457acc3f8f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QTQxODY3RjAyRTU2RkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QTQxODY3RjAyRTU2RkYyAA==\",\"timestamp\":\"1768141082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:48:06+05:30"} [2026-01-11 19:48:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QTQxODY3RjAyRTU2RkYyAA== [2026-01-11 19:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QTQxODY3RjAyRTU2RkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QTQxODY3RjAyRTU2RkYyAA==\",\"timestamp\":\"1768141082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:48:06+05:30"} [2026-01-11 19:48:08] [DEBUG] Ignoring event: delivered [2026-01-11 19:48:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:18:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0MjU3RjY0MzQwRjhGMjdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0MjU3RjY0MzQwRjhGMjdBAA==", "timestamp": "1768141087", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:48:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:48:09] [INFO] Sending instructions to 917202000200 [2026-01-11 19:48:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:48:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:48:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7269906bb6b548569361725c532d46b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:48:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0MjU3RjY0MzQwRjhGMjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0MjU3RjY0MzQwRjhGMjdBAA==\",\"timestamp\":\"1768141087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:48:11+05:30"} [2026-01-11 19:48:12] [DEBUG] Ignoring event: delivered [2026-01-11 19:48:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0MjU3RjY0MzQwRjhGMjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0MjU3RjY0MzQwRjhGMjdBAA==\",\"timestamp\":\"1768141087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:48:11+05:30"} [2026-01-11 19:48:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0MjU3RjY0MzQwRjhGMjdBAA== [2026-01-11 19:48:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:18:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4QkUzNTdCNTc2N0ZCRTQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4QkUzNTdCNTc2N0ZCRTQ0AA==", "timestamp": "1768141093", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:48:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:48:15] [INFO] Sending instructions to 917202000200 [2026-01-11 19:48:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:48:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:48:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2da12e7c500e40df98286ac6d4e0023d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:48:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:18:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NkZENUUzQzMwMEE2NTk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NkZENUUzQzMwMEE2NTk1AA==", "timestamp": "1768141099", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:48:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:48:21] [INFO] Sending instructions to 917202000200 [2026-01-11 19:48:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:48:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:48:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4QkUzNTdCNTc2N0ZCRTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4QkUzNTdCNTc2N0ZCRTQ0AA==\",\"timestamp\":\"1768141093\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:48:20+05:30"} [2026-01-11 19:48:21] [DEBUG] Ignoring event: delivered [2026-01-11 19:48:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4QkUzNTdCNTc2N0ZCRTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4QkUzNTdCNTc2N0ZCRTQ0AA==\",\"timestamp\":\"1768141093\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:48:20+05:30"} [2026-01-11 19:48:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4QkUzNTdCNTc2N0ZCRTQ0AA== [2026-01-11 19:48:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50b8300204214527a8882e50d2f6a3ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NkZENUUzQzMwMEE2NTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NkZENUUzQzMwMEE2NTk1AA==\",\"timestamp\":\"1768141099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:48:21+05:30"} [2026-01-11 19:48:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NkZENUUzQzMwMEE2NTk1AA== [2026-01-11 19:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NkZENUUzQzMwMEE2NTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5NkZENUUzQzMwMEE2NTk1AA==\",\"timestamp\":\"1768141099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:48:21+05:30"} [2026-01-11 19:48:22] [DEBUG] Ignoring event: delivered [2026-01-11 19:48:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:18:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5RDlBNUM3RTZBQUUzODA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5RDlBNUM3RTZBQUUzODA1AA==", "timestamp": "1768141135", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:48:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:48:57] [INFO] Sending instructions to 917202000200 [2026-01-11 19:48:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:48:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:48:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5RDlBNUM3RTZBQUUzODA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5RDlBNUM3RTZBQUUzODA1AA==\",\"timestamp\":\"1768141135\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:48:57+05:30"} [2026-01-11 19:48:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5RDlBNUM3RTZBQUUzODA1AA== [2026-01-11 19:48:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97d60d82116b49c9a727932baf372fa7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:49:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:48:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5RDlBNUM3RTZBQUUzODA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5RDlBNUM3RTZBQUUzODA1AA==\",\"timestamp\":\"1768141135\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:00+05:30"} [2026-01-11 19:49:00] [DEBUG] Ignoring event: delivered [2026-01-11 19:49:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:19:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlGNEY3OTRGNkZCMDhCOTAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlGNEY3OTRGNkZCMDhCOTAzAA==", "timestamp": "1768141141", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:49:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:49:02] [INFO] Sending instructions to 917202000200 [2026-01-11 19:49:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:49:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:49:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46e74bce80dd452b9fc120d085024258", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:49:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlGNEY3OTRGNkZCMDhCOTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlGNEY3OTRGNkZCMDhCOTAzAA==\",\"timestamp\":\"1768141141\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:03+05:30"} [2026-01-11 19:49:04] [DEBUG] Ignoring event: delivered [2026-01-11 19:49:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlGNEY3OTRGNkZCMDhCOTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlGNEY3OTRGNkZCMDhCOTAzAA==\",\"timestamp\":\"1768141141\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:03+05:30"} [2026-01-11 19:49:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlGNEY3OTRGNkZCMDhCOTAzAA== [2026-01-11 19:49:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:19:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4OTk3NTQ2MjJDMzA0MTY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4OTk3NTQ2MjJDMzA0MTY5AA==", "timestamp": "1768141146", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:49:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:49:08] [INFO] Sending instructions to 917202000200 [2026-01-11 19:49:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:49:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:49:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "495389e454b14c78b9c61cc19329df0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:49:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4OTk3NTQ2MjJDMzA0MTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4OTk3NTQ2MjJDMzA0MTY5AA==\",\"timestamp\":\"1768141146\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:09+05:30"} [2026-01-11 19:49:10] [DEBUG] Ignoring event: delivered [2026-01-11 19:49:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4OTk3NTQ2MjJDMzA0MTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4OTk3NTQ2MjJDMzA0MTY5AA==\",\"timestamp\":\"1768141146\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:09+05:30"} [2026-01-11 19:49:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4OTk3NTQ2MjJDMzA0MTY5AA== [2026-01-11 19:49:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:19:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2N0Q1REM1NDA5QTE2NTRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2N0Q1REM1NDA5QTE2NTRDAA==", "timestamp": "1768141151", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:49:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:49:13] [INFO] Sending instructions to 917202000200 [2026-01-11 19:49:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:49:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:49:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0a8db3e393b405c9b42871e41bcd1e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:49:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2N0Q1REM1NDA5QTE2NTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2N0Q1REM1NDA5QTE2NTRDAA==\",\"timestamp\":\"1768141151\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:14+05:30"} [2026-01-11 19:49:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2N0Q1REM1NDA5QTE2NTRDAA== [2026-01-11 19:49:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2N0Q1REM1NDA5QTE2NTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk2N0Q1REM1NDA5QTE2NTRDAA==\",\"timestamp\":\"1768141151\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:14+05:30"} [2026-01-11 19:49:14] [DEBUG] Ignoring event: delivered [2026-01-11 19:49:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:19:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMEZDQUYyQzQwQUFCRThDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMEZDQUYyQzQwQUFCRThDAA==", "timestamp": "1768141188", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:49:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:49:49] [INFO] Sending instructions to 917202000200 [2026-01-11 19:49:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:49:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:49:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9e1df95b83e42e0b399fff6f06cc065", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:49:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMEZDQUYyQzQwQUFCRThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMEZDQUYyQzQwQUFCRThDAA==\",\"timestamp\":\"1768141188\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:50+05:30"} [2026-01-11 19:49:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMEZDQUYyQzQwQUFCRThDAA== [2026-01-11 19:49:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMEZDQUYyQzQwQUFCRThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMEZDQUYyQzQwQUFCRThDAA==\",\"timestamp\":\"1768141188\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:51+05:30"} [2026-01-11 19:49:52] [DEBUG] Ignoring event: delivered [2026-01-11 19:49:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:19:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENEQjAxNzlFRkQyN0I3QzMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENEQjAxNzlFRkQyN0I3QzMxAA==", "timestamp": "1768141193", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:49:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:49:55] [INFO] Sending instructions to 917202000200 [2026-01-11 19:49:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:49:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:49:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bdc04d621d848c28f273c78a48c2ce6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENEQjAxNzlFRkQyN0I3QzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENEQjAxNzlFRkQyN0I3QzMxAA==\",\"timestamp\":\"1768141193\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:55+05:30"} [2026-01-11 19:49:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENEQjAxNzlFRkQyN0I3QzMxAA== [2026-01-11 19:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:49:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENEQjAxNzlFRkQyN0I3QzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENEQjAxNzlFRkQyN0I3QzMxAA==\",\"timestamp\":\"1768141193\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:49:55+05:30"} [2026-01-11 19:49:56] [DEBUG] Ignoring event: delivered [2026-01-11 19:50:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:20:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDgxNTNCNjkzQTI3RjA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDgxNTNCNjkzQTI3RjA0AA==", "timestamp": "1768141199", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:50:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:50:00] [INFO] Sending instructions to 917202000200 [2026-01-11 19:50:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:50:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:50:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1630b7b2d9c8428997882e7fc0d2792d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:50:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDgxNTNCNjkzQTI3RjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDgxNTNCNjkzQTI3RjA0AA==\",\"timestamp\":\"1768141199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:01+05:30"} [2026-01-11 19:50:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDgxNTNCNjkzQTI3RjA0AA== [2026-01-11 19:50:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDgxNTNCNjkzQTI3RjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDgxNTNCNjkzQTI3RjA0AA==\",\"timestamp\":\"1768141199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:01+05:30"} [2026-01-11 19:50:02] [DEBUG] Ignoring event: delivered [2026-01-11 19:50:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:20:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyMjhERTRCOTIyREU4MTU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyMjhERTRCOTIyREU4MTU5AA==", "timestamp": "1768141204", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:50:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:50:06] [INFO] Sending instructions to 917202000200 [2026-01-11 19:50:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:50:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:50:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "009ff748ef5f46c5b3e073b20869f558", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyMjhERTRCOTIyREU4MTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyMjhERTRCOTIyREU4MTU5AA==\",\"timestamp\":\"1768141204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:06+05:30"} [2026-01-11 19:50:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyMjhERTRCOTIyREU4MTU5AA== [2026-01-11 19:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyMjhERTRCOTIyREU4MTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyMjhERTRCOTIyREU4MTU5AA==\",\"timestamp\":\"1768141204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:06+05:30"} [2026-01-11 19:50:08] [DEBUG] Ignoring event: delivered [2026-01-11 19:50:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:20:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyQTAxNTU3MDA2OEUwQzJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyQTAxNTU3MDA2OEUwQzJDAA==", "timestamp": "1768141209", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:50:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:50:11] [INFO] Sending instructions to 917202000200 [2026-01-11 19:50:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:50:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:50:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55341c2bc67d49f8ae83c68b823d3622", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:50:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyQTAxNTU3MDA2OEUwQzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyQTAxNTU3MDA2OEUwQzJDAA==\",\"timestamp\":\"1768141209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:11+05:30"} [2026-01-11 19:50:13] [DEBUG] Ignoring event: delivered [2026-01-11 19:50:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyQTAxNTU3MDA2OEUwQzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyQTAxNTU3MDA2OEUwQzJDAA==\",\"timestamp\":\"1768141209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:11+05:30"} [2026-01-11 19:50:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYyQTAxNTU3MDA2OEUwQzJDAA== [2026-01-11 19:50:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:20:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0QkYyQUMyMjlERTI0MjA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0QkYyQUMyMjlERTI0MjA2AA==", "timestamp": "1768141215", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:50:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:50:17] [INFO] Sending instructions to 917202000200 [2026-01-11 19:50:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:50:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:50:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba10ec5a667b4d90961d7f6f19cb0422", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:50:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0QkYyQUMyMjlERTI0MjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0QkYyQUMyMjlERTI0MjA2AA==\",\"timestamp\":\"1768141215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:17+05:30"} [2026-01-11 19:50:17] [DEBUG] Ignoring event: delivered [2026-01-11 19:50:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0QkYyQUMyMjlERTI0MjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0QkYyQUMyMjlERTI0MjA2AA==\",\"timestamp\":\"1768141215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:17+05:30"} [2026-01-11 19:50:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0QkYyQUMyMjlERTI0MjA2AA== [2026-01-11 19:50:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:20:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1NTJDQjJCODY5MTFCMkU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1NTJDQjJCODY5MTFCMkU2AA==", "timestamp": "1768141251", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:50:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:50:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:50:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:50:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:50:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5114f2f901dc48c688ebeee381137ff1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:50:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1NTJDQjJCODY5MTFCMkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1NTJDQjJCODY5MTFCMkU2AA==\",\"timestamp\":\"1768141251\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:54+05:30"} [2026-01-11 19:50:55] [DEBUG] Ignoring event: delivered [2026-01-11 19:50:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1NTJDQjJCODY5MTFCMkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1NTJDQjJCODY5MTFCMkU2AA==\",\"timestamp\":\"1768141251\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:50:54+05:30"} [2026-01-11 19:50:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1NTJDQjJCODY5MTFCMkU2AA== [2026-01-11 19:50:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:20:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0NTBDQjhFRkUwRDA3NDNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0NTBDQjhFRkUwRDA3NDNDAA==", "timestamp": "1768141257", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:50:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:50:59] [INFO] Sending instructions to 917202000200 [2026-01-11 19:50:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:50:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:50:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a527bdc6dfc04bbf8127934812148129", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:51:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0NTBDQjhFRkUwRDA3NDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0NTBDQjhFRkUwRDA3NDNDAA==\",\"timestamp\":\"1768141257\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:00+05:30"} [2026-01-11 19:51:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0NTBDQjhFRkUwRDA3NDNDAA== [2026-01-11 19:51:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:50:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0NTBDQjhFRkUwRDA3NDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0NTBDQjhFRkUwRDA3NDNDAA==\",\"timestamp\":\"1768141257\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:00+05:30"} [2026-01-11 19:51:02] [DEBUG] Ignoring event: delivered [2026-01-11 19:51:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:21:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5RjVGMENEQkNBMjc3RTRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5RjVGMENEQkNBMjc3RTRDAA==", "timestamp": "1768141293", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:51:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:51:35] [INFO] Sending instructions to 917202000200 [2026-01-11 19:51:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:51:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:51:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07a6b46bda374186ace0ac32e200cf63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:51:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5RjVGMENEQkNBMjc3RTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5RjVGMENEQkNBMjc3RTRDAA==\",\"timestamp\":\"1768141293\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:38+05:30"} [2026-01-11 19:51:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5RjVGMENEQkNBMjc3RTRDAA== [2026-01-11 19:51:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5RjVGMENEQkNBMjc3RTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5RjVGMENEQkNBMjc3RTRDAA==\",\"timestamp\":\"1768141293\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:38+05:30"} [2026-01-11 19:51:39] [DEBUG] Ignoring event: delivered [2026-01-11 19:51:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:21:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOEVBOEJDQjIwQjdDQjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOEVBOEJDQjIwQjdDQjMyAA==", "timestamp": "1768141300", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:51:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:51:41] [INFO] Sending instructions to 917202000200 [2026-01-11 19:51:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:51:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:51:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ebb96aee5034924a35687f56bf8f491", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOEVBOEJDQjIwQjdDQjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOEVBOEJDQjIwQjdDQjMyAA==\",\"timestamp\":\"1768141300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:41+05:30"} [2026-01-11 19:51:42] [DEBUG] Ignoring event: delivered [2026-01-11 19:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOEVBOEJDQjIwQjdDQjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOEVBOEJDQjIwQjdDQjMyAA==\",\"timestamp\":\"1768141300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:41+05:30"} [2026-01-11 19:51:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBOEVBOEJDQjIwQjdDQjMyAA== [2026-01-11 19:51:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:21:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRkQ0QUY5N0M5OUFDNzMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRkQ0QUY5N0M5OUFDNzMxAA==", "timestamp": "1768141306", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:51:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:51:47] [INFO] Sending instructions to 917202000200 [2026-01-11 19:51:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:51:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:51:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "738bd8a5a7a24341b13d76ca0487f5ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRkQ0QUY5N0M5OUFDNzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRkQ0QUY5N0M5OUFDNzMxAA==\",\"timestamp\":\"1768141306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:48+05:30"} [2026-01-11 19:51:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRkQ0QUY5N0M5OUFDNzMxAA== [2026-01-11 19:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRkQ0QUY5N0M5OUFDNzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzRkQ0QUY5N0M5OUFDNzMxAA==\",\"timestamp\":\"1768141306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:48+05:30"} [2026-01-11 19:51:49] [DEBUG] Ignoring event: delivered [2026-01-11 19:51:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:21:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM5RDY3ODRFRDg4QUI2RUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM5RDY3ODRFRDg4QUI2RUREAA==", "timestamp": "1768141311", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:51:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:51:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:51:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:51:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:51:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2c5cf515e5b49f4b886ec1ae01da208", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:51:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM5RDY3ODRFRDg4QUI2RUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM5RDY3ODRFRDg4QUI2RUREAA==\",\"timestamp\":\"1768141311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:53+05:30"} [2026-01-11 19:51:54] [DEBUG] Ignoring event: delivered [2026-01-11 19:51:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM5RDY3ODRFRDg4QUI2RUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM5RDY3ODRFRDg4QUI2RUREAA==\",\"timestamp\":\"1768141311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:51:53+05:30"} [2026-01-11 19:51:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM5RDY3ODRFRDg4QUI2RUREAA== [2026-01-11 19:52:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:22:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxNzQ4NDM1RkE2OTRGRUQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxNzQ4NDM1RkE2OTRGRUQzAA==", "timestamp": "1768141347", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:52:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:52:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:52:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:52:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:52:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1395d9a82a6443b9aff83d970cf0fd09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:52:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:52:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxNzQ4NDM1RkE2OTRGRUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxNzQ4NDM1RkE2OTRGRUQzAA==\",\"timestamp\":\"1768141347\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:52:33+05:30"} [2026-01-11 19:52:34] [DEBUG] Ignoring event: delivered [2026-01-11 19:52:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:52:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxNzQ4NDM1RkE2OTRGRUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxNzQ4NDM1RkE2OTRGRUQzAA==\",\"timestamp\":\"1768141347\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:52:33+05:30"} [2026-01-11 19:52:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYxNzQ4NDM1RkE2OTRGRUQzAA== [2026-01-11 19:52:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:22:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2Nzk1RDFFNjBCQ0VDNTg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2Nzk1RDFFNjBCQ0VDNTg0AA==", "timestamp": "1768141353", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:52:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:52:35] [INFO] Sending instructions to 917202000200 [2026-01-11 19:52:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:52:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:52:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc50d66fd40a4dc991ad6b016ef3d91a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:52:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:52:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2Nzk1RDFFNjBCQ0VDNTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2Nzk1RDFFNjBCQ0VDNTg0AA==\",\"timestamp\":\"1768141353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:52:36+05:30"} [2026-01-11 19:52:36] [DEBUG] Ignoring event: delivered [2026-01-11 19:52:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:52:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2Nzk1RDFFNjBCQ0VDNTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2Nzk1RDFFNjBCQ0VDNTg0AA==\",\"timestamp\":\"1768141353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:52:36+05:30"} [2026-01-11 19:52:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2Nzk1RDFFNjBCQ0VDNTg0AA== [2026-01-11 19:52:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:22:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFMTVBNjM4ODI5OTQ5RTIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFMTVBNjM4ODI5OTQ5RTIyAA==", "timestamp": "1768141358", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:52:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:52:40] [INFO] Sending instructions to 917202000200 [2026-01-11 19:52:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:52:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:52:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f167b1bc917466988e41b43ccacefba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:52:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFMTVBNjM4ODI5OTQ5RTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFMTVBNjM4ODI5OTQ5RTIyAA==\",\"timestamp\":\"1768141358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:52:43+05:30"} [2026-01-11 19:52:44] [DEBUG] Ignoring event: delivered [2026-01-11 19:52:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFMTVBNjM4ODI5OTQ5RTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFMTVBNjM4ODI5OTQ5RTIyAA==\",\"timestamp\":\"1768141358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:52:43+05:30"} [2026-01-11 19:52:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFMTVBNjM4ODI5OTQ5RTIyAA== [2026-01-11 19:52:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:22:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QjI0QTg3M0E4RTFBMEJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QjI0QTg3M0E4RTFBMEJBAA==", "timestamp": "1768141364", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:52:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:52:46] [INFO] Sending instructions to 917202000200 [2026-01-11 19:52:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:52:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:52:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6332eaed3e44c19a250178866dfecf7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:52:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:52:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QjI0QTg3M0E4RTFBMEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QjI0QTg3M0E4RTFBMEJBAA==\",\"timestamp\":\"1768141364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:52:46+05:30"} [2026-01-11 19:52:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QjI0QTg3M0E4RTFBMEJBAA== [2026-01-11 19:52:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:52:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QjI0QTg3M0E4RTFBMEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QjI0QTg3M0E4RTFBMEJBAA==\",\"timestamp\":\"1768141364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:52:46+05:30"} [2026-01-11 19:52:47] [DEBUG] Ignoring event: delivered [2026-01-11 19:53:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:23:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QUJERTFCMDgzNjAxRjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QUJERTFCMDgzNjAxRjA3AA==", "timestamp": "1768141401", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:53:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:53:23] [INFO] Sending instructions to 917202000200 [2026-01-11 19:53:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:53:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:53:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e90acf8fbff4080819a78cbf486f1d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:53:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QUJERTFCMDgzNjAxRjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QUJERTFCMDgzNjAxRjA3AA==\",\"timestamp\":\"1768141401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:53:23+05:30"} [2026-01-11 19:53:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QUJERTFCMDgzNjAxRjA3AA== [2026-01-11 19:53:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QUJERTFCMDgzNjAxRjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ0QUJERTFCMDgzNjAxRjA3AA==\",\"timestamp\":\"1768141401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:53:23+05:30"} [2026-01-11 19:53:24] [DEBUG] Ignoring event: delivered [2026-01-11 19:53:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:23:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCMkRENUJDRTMyQjVFNDY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCMkRENUJDRTMyQjVFNDY1AA==", "timestamp": "1768141407", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:53:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:53:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:53:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:53:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:53:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df03cc7270a843519aacd912de380c41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:53:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCMkRENUJDRTMyQjVFNDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCMkRENUJDRTMyQjVFNDY1AA==\",\"timestamp\":\"1768141407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:53:30+05:30"} [2026-01-11 19:53:31] [DEBUG] Ignoring event: delivered [2026-01-11 19:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:53:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCMkRENUJDRTMyQjVFNDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCMkRENUJDRTMyQjVFNDY1AA==\",\"timestamp\":\"1768141407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:53:30+05:30"} [2026-01-11 19:53:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFCMkRENUJDRTMyQjVFNDY1AA== [2026-01-11 19:53:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:23:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2RjFEMjc4OEU5NkUyRThBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2RjFEMjc4OEU5NkUyRThBAA==", "timestamp": "1768141413", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:53:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:53:35] [INFO] Sending instructions to 917202000200 [2026-01-11 19:53:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:53:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:53:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "715f82311ec748d6a6c2d8276e68c799", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:53:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:53:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2RjFEMjc4OEU5NkUyRThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2RjFEMjc4OEU5NkUyRThBAA==\",\"timestamp\":\"1768141413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:53:38+05:30"} [2026-01-11 19:53:38] [DEBUG] Ignoring event: delivered [2026-01-11 19:53:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:53:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2RjFEMjc4OEU5NkUyRThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2RjFEMjc4OEU5NkUyRThBAA==\",\"timestamp\":\"1768141413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:53:37+05:30"} [2026-01-11 19:53:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ2RjFEMjc4OEU5NkUyRThBAA== [2026-01-11 19:53:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:23:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE2MzZFNjMzMTc1RTFCRDgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE2MzZFNjMzMTc1RTFCRDgyAA==", "timestamp": "1768141419", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:53:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:53:42] [INFO] Sending instructions to 917202000200 [2026-01-11 19:53:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:53:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:53:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e9bf78eda5a481aa4cb3191fc8f809e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:53:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:53:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE2MzZFNjMzMTc1RTFCRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE2MzZFNjMzMTc1RTFCRDgyAA==\",\"timestamp\":\"1768141419\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:53:44+05:30"} [2026-01-11 19:53:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE2MzZFNjMzMTc1RTFCRDgyAA== [2026-01-11 19:53:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:53:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE2MzZFNjMzMTc1RTFCRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE2MzZFNjMzMTc1RTFCRDgyAA==\",\"timestamp\":\"1768141419\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:53:44+05:30"} [2026-01-11 19:53:44] [DEBUG] Ignoring event: delivered [2026-01-11 19:54:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:24:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEMUIyMzVFODk3NTExN0E4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEMUIyMzVFODk3NTExN0E4AA==", "timestamp": "1768141459", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:54:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:54:20] [INFO] Sending instructions to 917202000200 [2026-01-11 19:54:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:54:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:54:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6fa1d8326664a9d802937b51504db24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:54:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEMUIyMzVFODk3NTExN0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEMUIyMzVFODk3NTExN0E4AA==\",\"timestamp\":\"1768141459\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:54:21+05:30"} [2026-01-11 19:54:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEMUIyMzVFODk3NTExN0E4AA== [2026-01-11 19:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:54:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEMUIyMzVFODk3NTExN0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEMUIyMzVFODk3NTExN0E4AA==\",\"timestamp\":\"1768141459\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:54:21+05:30"} [2026-01-11 19:54:22] [DEBUG] Ignoring event: delivered [2026-01-11 19:54:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:24:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFDMkFGRTNBMDc3RjFEMzQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFDMkFGRTNBMDc3RjFEMzQ2AA==", "timestamp": "1768141464", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:54:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:54:26] [INFO] Sending instructions to 917202000200 [2026-01-11 19:54:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:54:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:54:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e73e6af97c144e64bcec2505fc85e502", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:54:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:54:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFDMkFGRTNBMDc3RjFEMzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFDMkFGRTNBMDc3RjFEMzQ2AA==\",\"timestamp\":\"1768141464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:54:26+05:30"} [2026-01-11 19:54:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFDMkFGRTNBMDc3RjFEMzQ2AA== [2026-01-11 19:54:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:54:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFDMkFGRTNBMDc3RjFEMzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFDMkFGRTNBMDc3RjFEMzQ2AA==\",\"timestamp\":\"1768141464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:54:26+05:30"} [2026-01-11 19:54:27] [DEBUG] Ignoring event: delivered [2026-01-11 19:54:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:24:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1QUM1M0VGMDUzOTI2MzYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1QUM1M0VGMDUzOTI2MzYyAA==", "timestamp": "1768141470", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:54:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:54:31] [INFO] Sending instructions to 917202000200 [2026-01-11 19:54:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:54:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:54:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7e515ed6a25454795b0f53918ee8536", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:54:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:54:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1QUM1M0VGMDUzOTI2MzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1QUM1M0VGMDUzOTI2MzYyAA==\",\"timestamp\":\"1768141470\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:54:34+05:30"} [2026-01-11 19:54:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1QUM1M0VGMDUzOTI2MzYyAA== [2026-01-11 19:54:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:54:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1QUM1M0VGMDUzOTI2MzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1QUM1M0VGMDUzOTI2MzYyAA==\",\"timestamp\":\"1768141470\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:54:34+05:30"} [2026-01-11 19:54:34] [DEBUG] Ignoring event: delivered [2026-01-11 19:54:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:24:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDk4NDRDRDcwRkVERUJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDk4NDRDRDcwRkVERUJEAA==", "timestamp": "1768141475", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:54:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:54:37] [INFO] Sending instructions to 917202000200 [2026-01-11 19:54:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:54:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:54:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f492969976b47ae907d2c0923c2a08e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:54:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:54:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDk4NDRDRDcwRkVERUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDk4NDRDRDcwRkVERUJEAA==\",\"timestamp\":\"1768141475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:54:41+05:30"} [2026-01-11 19:54:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDk4NDRDRDcwRkVERUJEAA== [2026-01-11 19:54:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:54:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDk4NDRDRDcwRkVERUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDk4NDRDRDcwRkVERUJEAA==\",\"timestamp\":\"1768141475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:54:41+05:30"} [2026-01-11 19:54:42] [DEBUG] Ignoring event: delivered [2026-01-11 19:55:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:25:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRENjcwNEVDNjkyRTRENDREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRENjcwNEVDNjkyRTRENDREAA==", "timestamp": "1768141512", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:55:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:55:14] [INFO] Sending instructions to 917202000200 [2026-01-11 19:55:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:55:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:55:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85ef3287d1e94e3fbfac554ffc81a439", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:55:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRENjcwNEVDNjkyRTRENDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRENjcwNEVDNjkyRTRENDREAA==\",\"timestamp\":\"1768141512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:55:14+05:30"} [2026-01-11 19:55:15] [DEBUG] Ignoring event: delivered [2026-01-11 19:55:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRENjcwNEVDNjkyRTRENDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRENjcwNEVDNjkyRTRENDREAA==\",\"timestamp\":\"1768141512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:55:14+05:30"} [2026-01-11 19:55:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRENjcwNEVDNjkyRTRENDREAA== [2026-01-11 19:55:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:25:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1N0M5OUU5QkE2MTYzNTFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1N0M5OUU5QkE2MTYzNTFDAA==", "timestamp": "1768141517", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:55:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:55:19] [INFO] Sending instructions to 917202000200 [2026-01-11 19:55:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:55:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:55:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84545ecbe8b9449baf54439fe2f42041", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:55:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:55:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1N0M5OUU5QkE2MTYzNTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1N0M5OUU5QkE2MTYzNTFDAA==\",\"timestamp\":\"1768141517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:55:21+05:30"} [2026-01-11 19:55:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1N0M5OUU5QkE2MTYzNTFDAA== [2026-01-11 19:55:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:55:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1N0M5OUU5QkE2MTYzNTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1N0M5OUU5QkE2MTYzNTFDAA==\",\"timestamp\":\"1768141517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:55:21+05:30"} [2026-01-11 19:55:22] [DEBUG] Ignoring event: delivered [2026-01-11 19:55:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:25:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCQkEwQkQ5MUFCRDJDRUYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCQkEwQkQ5MUFCRDJDRUYxAA==", "timestamp": "1768141523", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:55:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:55:25] [INFO] Sending instructions to 917202000200 [2026-01-11 19:55:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:55:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:55:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0218eec8213a4fee8adbaf08238038fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:55:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:55:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCQkEwQkQ5MUFCRDJDRUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCQkEwQkQ5MUFCRDJDRUYxAA==\",\"timestamp\":\"1768141523\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:55:25+05:30"} [2026-01-11 19:55:26] [DEBUG] Ignoring event: delivered [2026-01-11 19:55:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:55:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCQkEwQkQ5MUFCRDJDRUYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCQkEwQkQ5MUFCRDJDRUYxAA==\",\"timestamp\":\"1768141523\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:55:25+05:30"} [2026-01-11 19:55:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCQkEwQkQ5MUFCRDJDRUYxAA== [2026-01-11 19:56:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:26:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFMURFOUY2RDZERENDNTg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFMURFOUY2RDZERENDNTg1AA==", "timestamp": "1768141560", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:56:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:56:02] [INFO] Sending instructions to 917202000200 [2026-01-11 19:56:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:56:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:56:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f72d6c92c3e4d8d99e40d827f37a379", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:56:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFMURFOUY2RDZERENDNTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFMURFOUY2RDZERENDNTg1AA==\",\"timestamp\":\"1768141560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:03+05:30"} [2026-01-11 19:56:04] [DEBUG] Ignoring event: delivered [2026-01-11 19:56:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFMURFOUY2RDZERENDNTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFMURFOUY2RDZERENDNTg1AA==\",\"timestamp\":\"1768141560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:03+05:30"} [2026-01-11 19:56:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFMURFOUY2RDZERENDNTg1AA== [2026-01-11 19:56:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:26:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIwMUQzNjQ2NzFENEVDMUZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIwMUQzNjQ2NzFENEVDMUZCAA==", "timestamp": "1768141567", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:56:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:56:09] [INFO] Sending instructions to 917202000200 [2026-01-11 19:56:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:56:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:56:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cdd6f5cd1624427a8190f9c4b7a8ca58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:56:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIwMUQzNjQ2NzFENEVDMUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIwMUQzNjQ2NzFENEVDMUZCAA==\",\"timestamp\":\"1768141567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:10+05:30"} [2026-01-11 19:56:10] [DEBUG] Ignoring event: delivered [2026-01-11 19:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIwMUQzNjQ2NzFENEVDMUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIwMUQzNjQ2NzFENEVDMUZCAA==\",\"timestamp\":\"1768141567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:10+05:30"} [2026-01-11 19:56:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIwMUQzNjQ2NzFENEVDMUZCAA== [2026-01-11 19:56:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:26:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyN0IyMThDRjhEMUEzRTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyN0IyMThDRjhEMUEzRTE5AA==", "timestamp": "1768141573", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:56:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:56:14] [INFO] Sending instructions to 917202000200 [2026-01-11 19:56:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:56:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:56:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eec27024b2fc45b9942470857124b705", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:56:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyN0IyMThDRjhEMUEzRTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyN0IyMThDRjhEMUEzRTE5AA==\",\"timestamp\":\"1768141573\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:15+05:30"} [2026-01-11 19:56:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyN0IyMThDRjhEMUEzRTE5AA== [2026-01-11 19:56:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyN0IyMThDRjhEMUEzRTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyN0IyMThDRjhEMUEzRTE5AA==\",\"timestamp\":\"1768141573\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:15+05:30"} [2026-01-11 19:56:15] [DEBUG] Ignoring event: delivered [2026-01-11 19:56:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:26:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QTkwQUJDRENFNDY0QzVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QTkwQUJDRENFNDY0QzVCAA==", "timestamp": "1768141609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:56:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:56:50] [INFO] Sending instructions to 917202000200 [2026-01-11 19:56:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:56:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:56:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b65d5b15934d416b84adb77bf6cda83e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QTkwQUJDRENFNDY0QzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QTkwQUJDRENFNDY0QzVCAA==\",\"timestamp\":\"1768141609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:51+05:30"} [2026-01-11 19:56:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QTkwQUJDRENFNDY0QzVCAA== [2026-01-11 19:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QTkwQUJDRENFNDY0QzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QTkwQUJDRENFNDY0QzVCAA==\",\"timestamp\":\"1768141609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:51+05:30"} [2026-01-11 19:56:51] [DEBUG] Ignoring event: delivered [2026-01-11 19:56:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:26:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDOEI5MkRGNzZBOUQzRDc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDOEI5MkRGNzZBOUQzRDc4AA==", "timestamp": "1768141614", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:56:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:56:56] [INFO] Sending instructions to 917202000200 [2026-01-11 19:56:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:56:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:56:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd3d8f801fac45d3aa00d0cd3546aa10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:56:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDOEI5MkRGNzZBOUQzRDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDOEI5MkRGNzZBOUQzRDc4AA==\",\"timestamp\":\"1768141614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:57+05:30"} [2026-01-11 19:56:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDOEI5MkRGNzZBOUQzRDc4AA== [2026-01-11 19:56:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:56:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDOEI5MkRGNzZBOUQzRDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDOEI5MkRGNzZBOUQzRDc4AA==\",\"timestamp\":\"1768141614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:56:57+05:30"} [2026-01-11 19:56:58] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MTFGODkwOTJDMkFGQkE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MTFGODkwOTJDMkFGQkE1AA==", "timestamp": "1768141620", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:57:01] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8345fb87628d497e86de8ef6b8d35c09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MTFGODkwOTJDMkFGQkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MTFGODkwOTJDMkFGQkE1AA==\",\"timestamp\":\"1768141620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:01+05:30"} [2026-01-11 19:57:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MTFGODkwOTJDMkFGQkE1AA== [2026-01-11 19:57:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MTFGODkwOTJDMkFGQkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0MTFGODkwOTJDMkFGQkE1AA==\",\"timestamp\":\"1768141620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:02+05:30"} [2026-01-11 19:57:02] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJDRjRFOEI2M0UwNEREMUNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJDRjRFOEI2M0UwNEREMUNEAA==", "timestamp": "1768141625", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:57:07] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01d80881b908488a9b4b06462b34c911", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJDRjRFOEI2M0UwNEREMUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJDRjRFOEI2M0UwNEREMUNEAA==\",\"timestamp\":\"1768141625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:07+05:30"} [2026-01-11 19:57:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJDRjRFOEI2M0UwNEREMUNEAA== [2026-01-11 19:57:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJDRjRFOEI2M0UwNEREMUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJDRjRFOEI2M0UwNEREMUNEAA==\",\"timestamp\":\"1768141625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:07+05:30"} [2026-01-11 19:57:07] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQjM1QUUyOTI2QTNGRDQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQjM1QUUyOTI2QTNGRDQ5AA==", "timestamp": "1768141631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:57:12] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d598534167b84dcb8b2739abe993a3fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQjM1QUUyOTI2QTNGRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQjM1QUUyOTI2QTNGRDQ5AA==\",\"timestamp\":\"1768141631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:12+05:30"} [2026-01-11 19:57:13] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQjM1QUUyOTI2QTNGRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQjM1QUUyOTI2QTNGRDQ5AA==\",\"timestamp\":\"1768141631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:12+05:30"} [2026-01-11 19:57:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQjM1QUUyOTI2QTNGRDQ5AA== [2026-01-11 19:57:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGOEY0OTkzRURCNEY2MDI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGOEY0OTkzRURCNEY2MDI1AA==", "timestamp": "1768141636", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:57:18] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa3f35d12ecd4b9cbe7a319ce25c5747", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGOEY0OTkzRURCNEY2MDI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGOEY0OTkzRURCNEY2MDI1AA==\",\"timestamp\":\"1768141636\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:19+05:30"} [2026-01-11 19:57:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGOEY0OTkzRURCNEY2MDI1AA== [2026-01-11 19:57:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGOEY0OTkzRURCNEY2MDI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGOEY0OTkzRURCNEY2MDI1AA==\",\"timestamp\":\"1768141636\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:19+05:30"} [2026-01-11 19:57:20] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVERkUwNjQwN0UyNDI4REQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVERkUwNjQwN0UyNDI4REQ5AA==", "timestamp": "1768141641", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:57:23] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "277f0ccb2e5e4799aff609e70b46c5ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVERkUwNjQwN0UyNDI4REQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVERkUwNjQwN0UyNDI4REQ5AA==\",\"timestamp\":\"1768141641\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:24+05:30"} [2026-01-11 19:57:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVERkUwNjQwN0UyNDI4REQ5AA== [2026-01-11 19:57:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVERkUwNjQwN0UyNDI4REQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVERkUwNjQwN0UyNDI4REQ5AA==\",\"timestamp\":\"1768141641\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:25+05:30"} [2026-01-11 19:57:25] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RUJCQTU1NTU4OEY0RTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RUJCQTU1NTU4OEY0RTlCAA==", "timestamp": "1768141648", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:57:30] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff7e7a7df5eb44d5af53cf8e91eddd5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RUJCQTU1NTU4OEY0RTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RUJCQTU1NTU4OEY0RTlCAA==\",\"timestamp\":\"1768141648\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:33+05:30"} [2026-01-11 19:57:34] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RUJCQTU1NTU4OEY0RTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RUJCQTU1NTU4OEY0RTlCAA==\",\"timestamp\":\"1768141648\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:33+05:30"} [2026-01-11 19:57:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RUJCQTU1NTU4OEY0RTlCAA== [2026-01-11 19:57:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4RkEzMDM2QjQxQjhBMDMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4RkEzMDM2QjQxQjhBMDMyAA==", "timestamp": "1768141654", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:57:36] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c1ab4d654a341d99f47801f424893fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4RkEzMDM2QjQxQjhBMDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4RkEzMDM2QjQxQjhBMDMyAA==\",\"timestamp\":\"1768141654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:37+05:30"} [2026-01-11 19:57:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4RkEzMDM2QjQxQjhBMDMyAA== [2026-01-11 19:57:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4RkEzMDM2QjQxQjhBMDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I4RkEzMDM2QjQxQjhBMDMyAA==\",\"timestamp\":\"1768141654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:37+05:30"} [2026-01-11 19:57:38] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRERUFCMUVEMUI0M0Q0ODg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRERUFCMUVEMUI0M0Q0ODg3AA==", "timestamp": "1768141660", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:57:42] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "768cb67f7dbf435dbf8d607d12812e13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRERUFCMUVEMUI0M0Q0ODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRERUFCMUVEMUI0M0Q0ODg3AA==\",\"timestamp\":\"1768141660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:42+05:30"} [2026-01-11 19:57:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRERUFCMUVEMUI0M0Q0ODg3AA== [2026-01-11 19:57:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRERUFCMUVEMUI0M0Q0ODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRERUFCMUVEMUI0M0Q0ODg3AA==\",\"timestamp\":\"1768141660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:42+05:30"} [2026-01-11 19:57:43] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTFFQTEzOTMyNjAxMDdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTFFQTEzOTMyNjAxMDdGAA==", "timestamp": "1768141665", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:57:47] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63101053fc57402aa7f07191fd5cae5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTFFQTEzOTMyNjAxMDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTFFQTEzOTMyNjAxMDdGAA==\",\"timestamp\":\"1768141665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:49+05:30"} [2026-01-11 19:57:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTFFQTEzOTMyNjAxMDdGAA== [2026-01-11 19:57:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTFFQTEzOTMyNjAxMDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTFFQTEzOTMyNjAxMDdGAA==\",\"timestamp\":\"1768141665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:49+05:30"} [2026-01-11 19:57:50] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:27:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5M0NFQjI2NUEyNzY4MTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5M0NFQjI2NUEyNzY4MTBDAA==", "timestamp": "1768141671", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:57:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:57:53] [INFO] Sending instructions to 917202000200 [2026-01-11 19:57:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:57:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:57:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cca9c1b9185141d68556a5e6091320de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:57:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5M0NFQjI2NUEyNzY4MTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5M0NFQjI2NUEyNzY4MTBDAA==\",\"timestamp\":\"1768141671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:53+05:30"} [2026-01-11 19:57:54] [DEBUG] Ignoring event: delivered [2026-01-11 19:57:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5M0NFQjI2NUEyNzY4MTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5M0NFQjI2NUEyNzY4MTBDAA==\",\"timestamp\":\"1768141671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:57:53+05:30"} [2026-01-11 19:57:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5M0NFQjI2NUEyNzY4MTBDAA== [2026-01-11 19:58:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:28:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1QkJDNzRENTRBOTQ0NDY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1QkJDNzRENTRBOTQ0NDY1AA==", "timestamp": "1768141707", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:58:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:58:29] [INFO] Sending instructions to 917202000200 [2026-01-11 19:58:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:58:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:58:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3e2bebd2f7d44d4a4becef77d731f5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:58:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1QkJDNzRENTRBOTQ0NDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1QkJDNzRENTRBOTQ0NDY1AA==\",\"timestamp\":\"1768141707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:58:31+05:30"} [2026-01-11 19:58:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1QkJDNzRENTRBOTQ0NDY1AA== [2026-01-11 19:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:58:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1QkJDNzRENTRBOTQ0NDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1QkJDNzRENTRBOTQ0NDY1AA==\",\"timestamp\":\"1768141707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:58:31+05:30"} [2026-01-11 19:58:32] [DEBUG] Ignoring event: delivered [2026-01-11 19:58:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:28:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYzQTJFNTBFRUQxRUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYzQTJFNTBFRUQxRUIwAA==", "timestamp": "1768141713", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:58:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:58:34] [INFO] Sending instructions to 917202000200 [2026-01-11 19:58:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:58:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:58:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbfd5df4c2784b1982c6d67746805583", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYzQTJFNTBFRUQxRUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYzQTJFNTBFRUQxRUIwAA==\",\"timestamp\":\"1768141713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:58:35+05:30"} [2026-01-11 19:58:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYzQTJFNTBFRUQxRUIwAA== [2026-01-11 19:58:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYzQTJFNTBFRUQxRUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY2NTYzQTJFNTBFRUQxRUIwAA==\",\"timestamp\":\"1768141713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:58:35+05:30"} [2026-01-11 19:58:36] [DEBUG] Ignoring event: delivered [2026-01-11 19:59:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:29:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwNUQ0RTcwOUQzMDc4NTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwNUQ0RTcwOUQzMDc4NTUzAA==", "timestamp": "1768141749", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:59:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:59:11] [INFO] Sending instructions to 917202000200 [2026-01-11 19:59:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:59:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:59:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edc11ad65f7041b181d1a796043fca27", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:59:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwNUQ0RTcwOUQzMDc4NTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwNUQ0RTcwOUQzMDc4NTUzAA==\",\"timestamp\":\"1768141749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:59:12+05:30"} [2026-01-11 19:59:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwNUQ0RTcwOUQzMDc4NTUzAA== [2026-01-11 19:59:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:59:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwNUQ0RTcwOUQzMDc4NTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwNUQ0RTcwOUQzMDc4NTUzAA==\",\"timestamp\":\"1768141749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:59:12+05:30"} [2026-01-11 19:59:13] [DEBUG] Ignoring event: delivered [2026-01-11 19:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGQjcxNkZEOUFFQjlFNzYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGQjcxNkZEOUFFQjlFNzYxAA==", "timestamp": "1768141754", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:59:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:59:16] [INFO] Sending instructions to 917202000200 [2026-01-11 19:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:59:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d7a0741393d455e8bccae0789b13b47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:59:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGQjcxNkZEOUFFQjlFNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGQjcxNkZEOUFFQjlFNzYxAA==\",\"timestamp\":\"1768141754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:59:16+05:30"} [2026-01-11 19:59:16] [DEBUG] Ignoring event: delivered [2026-01-11 19:59:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGQjcxNkZEOUFFQjlFNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGQjcxNkZEOUFFQjlFNzYxAA==\",\"timestamp\":\"1768141754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T19:59:16+05:30"} [2026-01-11 19:59:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGQjcxNkZEOUFFQjlFNzYxAA== [2026-01-11 19:59:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:29:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGMThGOUM5NTdCMDBGQTFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGMThGOUM5NTdCMDBGQTFCAA==", "timestamp": "1768141760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:59:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 19:59:22] [INFO] Sending instructions to 917202000200 [2026-01-11 19:59:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:59:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:59:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "048a57a0665247cba050498dea46d7d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 19:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGMThGOUM5NTdCMDBGQTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGMThGOUM5NTdCMDBGQTFCAA==\",\"timestamp\":\"1768141760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:59:22+05:30"} [2026-01-11 19:59:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGMThGOUM5NTdCMDBGQTFCAA== [2026-01-11 19:59:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGMThGOUM5NTdCMDBGQTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGMThGOUM5NTdCMDBGQTFCAA==\",\"timestamp\":\"1768141760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T19:59:22+05:30"} [2026-01-11 19:59:23] [DEBUG] Ignoring event: delivered [2026-01-11 19:59:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:29:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNjgwRDYzQTMwRDI1RDI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNjgwRDYzQTMwRDI1RDI3AA==", "timestamp": "1768141796", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 19:59:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 19:59:58] [INFO] Sending instructions to 917202000200 [2026-01-11 19:59:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 19:59:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 19:59:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78288568c32d401ab3560b239613d9ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:00:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:59:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNjgwRDYzQTMwRDI1RDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNjgwRDYzQTMwRDI1RDI3AA==\",\"timestamp\":\"1768141796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:00+05:30"} [2026-01-11 20:00:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNjgwRDYzQTMwRDI1RDI3AA== [2026-01-11 20:00:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T19:59:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNjgwRDYzQTMwRDI1RDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNjgwRDYzQTMwRDI1RDI3AA==\",\"timestamp\":\"1768141796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:00+05:30"} [2026-01-11 20:00:01] [DEBUG] Ignoring event: delivered [2026-01-11 20:00:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:30:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxOUMwOTk1ODdDMTc3Q0U3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxOUMwOTk1ODdDMTc3Q0U3AA==", "timestamp": "1768141801", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:00:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:00:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:00:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:00:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:00:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37f47662b7a348d893efd95562abdd3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:00:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxOUMwOTk1ODdDMTc3Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxOUMwOTk1ODdDMTc3Q0U3AA==\",\"timestamp\":\"1768141801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:05+05:30"} [2026-01-11 20:00:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxOUMwOTk1ODdDMTc3Q0U3AA== [2026-01-11 20:00:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxOUMwOTk1ODdDMTc3Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxOUMwOTk1ODdDMTc3Q0U3AA==\",\"timestamp\":\"1768141801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:05+05:30"} [2026-01-11 20:00:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:00:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:30:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1QTYyN0MwQjFGRUFBNDZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1QTYyN0MwQjFGRUFBNDZFAA==", "timestamp": "1768141807", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:00:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:00:09] [INFO] Sending instructions to 917202000200 [2026-01-11 20:00:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:00:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:00:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b0557bd4b7a4875a07f41c4ece46816", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1QTYyN0MwQjFGRUFBNDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1QTYyN0MwQjFGRUFBNDZFAA==\",\"timestamp\":\"1768141807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:09+05:30"} [2026-01-11 20:00:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1QTYyN0MwQjFGRUFBNDZFAA== [2026-01-11 20:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1QTYyN0MwQjFGRUFBNDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1QTYyN0MwQjFGRUFBNDZFAA==\",\"timestamp\":\"1768141807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:09+05:30"} [2026-01-11 20:00:11] [DEBUG] Ignoring event: delivered [2026-01-11 20:00:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:30:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5OEI0NUJBQzZENTYxQUU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5OEI0NUJBQzZENTYxQUU1AA==", "timestamp": "1768141844", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:00:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:00:45] [INFO] Sending instructions to 917202000200 [2026-01-11 20:00:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:00:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:00:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4115ccc986044434abcbd5d037a43e1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:00:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5OEI0NUJBQzZENTYxQUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5OEI0NUJBQzZENTYxQUU1AA==\",\"timestamp\":\"1768141844\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:45+05:30"} [2026-01-11 20:00:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5OEI0NUJBQzZENTYxQUU1AA== [2026-01-11 20:00:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5OEI0NUJBQzZENTYxQUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5OEI0NUJBQzZENTYxQUU1AA==\",\"timestamp\":\"1768141844\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:45+05:30"} [2026-01-11 20:00:46] [DEBUG] Ignoring event: delivered [2026-01-11 20:00:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:30:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxMTJENkU0RTVFODFCMEIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxMTJENkU0RTVFODFCMEIzAA==", "timestamp": "1768141849", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:00:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:00:51] [INFO] Sending instructions to 917202000200 [2026-01-11 20:00:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:00:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:00:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a508e52c0b3840a6860863565d855bfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxMTJENkU0RTVFODFCMEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxMTJENkU0RTVFODFCMEIzAA==\",\"timestamp\":\"1768141849\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:53+05:30"} [2026-01-11 20:00:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxMTJENkU0RTVFODFCMEIzAA== [2026-01-11 20:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxMTJENkU0RTVFODFCMEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxMTJENkU0RTVFODFCMEIzAA==\",\"timestamp\":\"1768141849\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:53+05:30"} [2026-01-11 20:00:54] [DEBUG] Ignoring event: delivered [2026-01-11 20:00:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:30:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQzYxMjY1OEE1MUU0QTNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQzYxMjY1OEE1MUU0QTNEAA==", "timestamp": "1768141855", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:00:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:00:56] [INFO] Sending instructions to 917202000200 [2026-01-11 20:00:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:00:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:00:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc571a24de2843cdb3cf5bfa9dffcf52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:00:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQzYxMjY1OEE1MUU0QTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQzYxMjY1OEE1MUU0QTNEAA==\",\"timestamp\":\"1768141855\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:57+05:30"} [2026-01-11 20:00:57] [DEBUG] Ignoring event: delivered [2026-01-11 20:00:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:00:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQzYxMjY1OEE1MUU0QTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQzYxMjY1OEE1MUU0QTNEAA==\",\"timestamp\":\"1768141855\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:00:57+05:30"} [2026-01-11 20:00:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQzYxMjY1OEE1MUU0QTNEAA== [2026-01-11 20:01:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:31:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RURBMzZDOEYyRjJFMkYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RURBMzZDOEYyRjJFMkYyAA==", "timestamp": "1768141860", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:01:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:01:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:01:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:01:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:01:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10e9ba59ec5649d09e021a1c6016ad5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RURBMzZDOEYyRjJFMkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RURBMzZDOEYyRjJFMkYyAA==\",\"timestamp\":\"1768141860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:01:05+05:30"} [2026-01-11 20:01:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RURBMzZDOEYyRjJFMkYyAA== [2026-01-11 20:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RURBMzZDOEYyRjJFMkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RURBMzZDOEYyRjJFMkYyAA==\",\"timestamp\":\"1768141860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:01:05+05:30"} [2026-01-11 20:01:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:01:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:31:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMEVCODVFQTdENjBCNTBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMEVCODVFQTdENjBCNTBGAA==", "timestamp": "1768141897", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:01:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:01:39] [INFO] Sending instructions to 917202000200 [2026-01-11 20:01:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:01:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:01:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4de09ee354d42e493b0c39935984a22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:01:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:31:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRUZEOTA0QkY3OUQ3QzA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRUZEOTA0QkY3OUQ3QzA1AA==", "timestamp": "1768141903", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:01:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:01:45] [INFO] Sending instructions to 917202000200 [2026-01-11 20:01:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:01:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:01:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06352ef78e754aea83292e9a63415f99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:01:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:01:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMEVCODVFQTdENjBCNTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMEVCODVFQTdENjBCNTBGAA==\",\"timestamp\":\"1768141897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:01:45+05:30"} [2026-01-11 20:01:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMEVCODVFQTdENjBCNTBGAA== [2026-01-11 20:01:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:01:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMEVCODVFQTdENjBCNTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZEMEVCODVFQTdENjBCNTBGAA==\",\"timestamp\":\"1768141897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:01:45+05:30"} [2026-01-11 20:01:46] [DEBUG] Ignoring event: delivered [2026-01-11 20:01:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:31:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRTA3MzRDNjBEQkJGODI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRTA3MzRDNjBEQkJGODI3AA==", "timestamp": "1768141909", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:01:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:01:51] [INFO] Sending instructions to 917202000200 [2026-01-11 20:01:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:01:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:01:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cce49f868a8042d19d55ab8a8dff94cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:01:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRUZEOTA0QkY3OUQ3QzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRUZEOTA0QkY3OUQ3QzA1AA==\",\"timestamp\":\"1768141903\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:01:54+05:30"} [2026-01-11 20:01:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRUZEOTA0QkY3OUQ3QzA1AA== [2026-01-11 20:01:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:01:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRUZEOTA0QkY3OUQ3QzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzRUZEOTA0QkY3OUQ3QzA1AA==\",\"timestamp\":\"1768141903\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:01:54+05:30"} [2026-01-11 20:01:55] [DEBUG] Ignoring event: delivered [2026-01-11 20:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRTA3MzRDNjBEQkJGODI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRTA3MzRDNjBEQkJGODI3AA==\",\"timestamp\":\"1768141909\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:01:59+05:30"} [2026-01-11 20:02:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRTA3MzRDNjBEQkJGODI3AA== [2026-01-11 20:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRTA3MzRDNjBEQkJGODI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGRTA3MzRDNjBEQkJGODI3AA==\",\"timestamp\":\"1768141909\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:01:59+05:30"} [2026-01-11 20:02:01] [DEBUG] Ignoring event: delivered [2026-01-11 20:02:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:32:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkZDQTIxNzIyRTgyMzk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkZDQTIxNzIyRTgyMzk4AA==", "timestamp": "1768141945", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:02:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:02:27] [INFO] Sending instructions to 917202000200 [2026-01-11 20:02:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:02:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:02:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65a7c1249cc64faea732627a8bb3e575", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:02:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:02:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkZDQTIxNzIyRTgyMzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkZDQTIxNzIyRTgyMzk4AA==\",\"timestamp\":\"1768141945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:02:28+05:30"} [2026-01-11 20:02:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkZDQTIxNzIyRTgyMzk4AA== [2026-01-11 20:02:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:02:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkZDQTIxNzIyRTgyMzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkZDQTIxNzIyRTgyMzk4AA==\",\"timestamp\":\"1768141945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:02:29+05:30"} [2026-01-11 20:02:29] [DEBUG] Ignoring event: delivered [2026-01-11 20:02:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:32:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRUVENDY3NEJFMTU5QjgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRUVENDY3NEJFMTU5QjgxAA==", "timestamp": "1768141951", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:02:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:02:33] [INFO] Sending instructions to 917202000200 [2026-01-11 20:02:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:02:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:02:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6d88964b1344aecb383cdf2b95cc585", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:02:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:32:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNUFGOUE5OThBMUQ2ODA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNUFGOUE5OThBMUQ2ODA0AA==", "timestamp": "1768141956", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:02:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:02:38] [INFO] Sending instructions to 917202000200 [2026-01-11 20:02:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:02:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:02:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRUVENDY3NEJFMTU5QjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRUVENDY3NEJFMTU5QjgxAA==\",\"timestamp\":\"1768141951\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:02:37+05:30"} [2026-01-11 20:02:38] [DEBUG] Ignoring event: delivered [2026-01-11 20:02:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cbffabaf91d4163999247fbd75e93df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:02:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:02:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRUVENDY3NEJFMTU5QjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRUVENDY3NEJFMTU5QjgxAA==\",\"timestamp\":\"1768141951\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:02:37+05:30"} [2026-01-11 20:02:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRUVENDY3NEJFMTU5QjgxAA== [2026-01-11 20:02:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:02:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNUFGOUE5OThBMUQ2ODA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNUFGOUE5OThBMUQ2ODA0AA==\",\"timestamp\":\"1768141956\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:02:38+05:30"} [2026-01-11 20:02:38] [DEBUG] Ignoring event: delivered [2026-01-11 20:02:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:02:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNUFGOUE5OThBMUQ2ODA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNUFGOUE5OThBMUQ2ODA0AA==\",\"timestamp\":\"1768141956\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:02:38+05:30"} [2026-01-11 20:02:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFNUFGOUE5OThBMUQ2ODA0AA== [2026-01-11 20:03:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:33:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNUI2MDU1MTlGRDc2MENDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNUI2MDU1MTlGRDc2MENDAA==", "timestamp": "1768141993", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:03:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:03:14] [INFO] Sending instructions to 917202000200 [2026-01-11 20:03:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:03:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:03:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd3c208da79f46c4b503ab54d7589ff1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:03:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNUI2MDU1MTlGRDc2MENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNUI2MDU1MTlGRDc2MENDAA==\",\"timestamp\":\"1768141993\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:03:16+05:30"} [2026-01-11 20:03:17] [DEBUG] Ignoring event: delivered [2026-01-11 20:03:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:03:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNUI2MDU1MTlGRDc2MENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNUI2MDU1MTlGRDc2MENDAA==\",\"timestamp\":\"1768141993\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:03:17+05:30"} [2026-01-11 20:03:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCNUI2MDU1MTlGRDc2MENDAA== [2026-01-11 20:03:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:33:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxODc5QkVCRkNBNzE2NkRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxODc5QkVCRkNBNzE2NkRFAA==", "timestamp": "1768142000", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:03:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:03:21] [INFO] Sending instructions to 917202000200 [2026-01-11 20:03:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:03:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:03:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04ebfe16978443c2b5d4be8fd6295291", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:03:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxODc5QkVCRkNBNzE2NkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxODc5QkVCRkNBNzE2NkRFAA==\",\"timestamp\":\"1768142000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:03:22+05:30"} [2026-01-11 20:03:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxODc5QkVCRkNBNzE2NkRFAA== [2026-01-11 20:03:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:03:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxODc5QkVCRkNBNzE2NkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxODc5QkVCRkNBNzE2NkRFAA==\",\"timestamp\":\"1768142000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:03:26+05:30"} [2026-01-11 20:03:28] [DEBUG] Ignoring event: delivered [2026-01-11 20:03:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBQkExMUFCQUZGOTdCQkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBQkExMUFCQUZGOTdCQkFDAA==\",\"timestamp\":\"1768142007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:03:31+05:30"} [2026-01-11 20:03:31] [DEBUG] Ignoring event: delivered [2026-01-11 20:03:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBQkExMUFCQUZGOTdCQkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBQkExMUFCQUZGOTdCQkFDAA==\",\"timestamp\":\"1768142007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:03:30+05:30"} [2026-01-11 20:03:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:03:32] [INFO] Sending instructions to 917202000200 [2026-01-11 20:03:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:03:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:03:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5bdbc669e30447189a7a77e4b414487", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:03:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:33:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBQkExMUFCQUZGOTdCQkFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBQkExMUFCQUZGOTdCQkFDAA==", "timestamp": "1768142007", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:03:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJBQkExMUFCQUZGOTdCQkFDAA== [2026-01-11 20:03:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:33:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1MTNGMzUxMkJCQzkxRTlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1MTNGMzUxMkJCQzkxRTlFAA==", "timestamp": "1768142018", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:03:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:03:40] [INFO] Sending instructions to 917202000200 [2026-01-11 20:03:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:03:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:03:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4f0a248ffc2405d8bc443a8f7304cbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:03:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:03:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1MTNGMzUxMkJCQzkxRTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1MTNGMzUxMkJCQzkxRTlFAA==\",\"timestamp\":\"1768142018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:03:41+05:30"} [2026-01-11 20:03:43] [DEBUG] Ignoring event: delivered [2026-01-11 20:03:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:03:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1MTNGMzUxMkJCQzkxRTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1MTNGMzUxMkJCQzkxRTlFAA==\",\"timestamp\":\"1768142018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:03:44+05:30"} [2026-01-11 20:03:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc1MTNGMzUxMkJCQzkxRTlFAA== [2026-01-11 20:04:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:34:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4RTA4RjA1NEZDNUU1M0ZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4RTA4RjA1NEZDNUU1M0ZBAA==", "timestamp": "1768142054", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:04:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:04:16] [INFO] Sending instructions to 917202000200 [2026-01-11 20:04:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:04:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:04:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0cbe7e50b0f4e62854e02186862d96f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:04:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4RTA4RjA1NEZDNUU1M0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4RTA4RjA1NEZDNUU1M0ZBAA==\",\"timestamp\":\"1768142054\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:04:16+05:30"} [2026-01-11 20:04:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4RTA4RjA1NEZDNUU1M0ZBAA== [2026-01-11 20:04:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4RTA4RjA1NEZDNUU1M0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc4RTA4RjA1NEZDNUU1M0ZBAA==\",\"timestamp\":\"1768142054\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:04:19+05:30"} [2026-01-11 20:04:21] [DEBUG] Ignoring event: delivered [2026-01-11 20:04:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:34:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QkMyNkE0Mzk0RTE5OEM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QkMyNkE0Mzk0RTE5OEM3AA==", "timestamp": "1768142060", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:04:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:04:21] [INFO] Sending instructions to 917202000200 [2026-01-11 20:04:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:04:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:04:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bcd5b941a8e4c3891a248faaa1f8787", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:04:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:04:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QkMyNkE0Mzk0RTE5OEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QkMyNkE0Mzk0RTE5OEM3AA==\",\"timestamp\":\"1768142060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:04:22+05:30"} [2026-01-11 20:04:23] [DEBUG] Ignoring event: delivered [2026-01-11 20:04:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:04:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QkMyNkE0Mzk0RTE5OEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QkMyNkE0Mzk0RTE5OEM3AA==\",\"timestamp\":\"1768142060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:04:25+05:30"} [2026-01-11 20:04:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QkMyNkE0Mzk0RTE5OEM3AA== [2026-01-11 20:04:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:34:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTJDOTRBMDhENkI0NDY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTJDOTRBMDhENkI0NDY4AA==", "timestamp": "1768142065", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:04:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:04:26] [INFO] Sending instructions to 917202000200 [2026-01-11 20:04:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:04:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:04:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2d0324b06e7463e8ebbdf194e634522", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:04:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:04:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTJDOTRBMDhENkI0NDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTJDOTRBMDhENkI0NDY4AA==\",\"timestamp\":\"1768142065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:04:27+05:30"} [2026-01-11 20:04:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTJDOTRBMDhENkI0NDY4AA== [2026-01-11 20:04:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:04:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTJDOTRBMDhENkI0NDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTJDOTRBMDhENkI0NDY4AA==\",\"timestamp\":\"1768142065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:04:30+05:30"} [2026-01-11 20:04:30] [DEBUG] Ignoring event: delivered [2026-01-11 20:05:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:35:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNTIyQzlGNjdEOUMwM0Q2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNTIyQzlGNjdEOUMwM0Q2AA==", "timestamp": "1768142101", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:05:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:05:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:05:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:05:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:05:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6401c39d46fd41949cc6770abb71cd14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:05:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNTIyQzlGNjdEOUMwM0Q2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNTIyQzlGNjdEOUMwM0Q2AA==\",\"timestamp\":\"1768142101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:05+05:30"} [2026-01-11 20:05:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:05:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNTIyQzlGNjdEOUMwM0Q2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNTIyQzlGNjdEOUMwM0Q2AA==\",\"timestamp\":\"1768142101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:07+05:30"} [2026-01-11 20:05:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNTIyQzlGNjdEOUMwM0Q2AA== [2026-01-11 20:05:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:35:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwQzkzRjg0MTU1REZGQkY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwQzkzRjg0MTU1REZGQkY0AA==", "timestamp": "1768142107", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:05:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:05:09] [INFO] Sending instructions to 917202000200 [2026-01-11 20:05:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:05:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:05:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b45c486a4af4c9dbe27d61e15f491ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:05:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwQzkzRjg0MTU1REZGQkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwQzkzRjg0MTU1REZGQkY0AA==\",\"timestamp\":\"1768142107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:09+05:30"} [2026-01-11 20:05:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwQzkzRjg0MTU1REZGQkY0AA== [2026-01-11 20:05:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:35:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MEYyMUExNEVFRjczNzBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MEYyMUExNEVFRjczNzBEAA==", "timestamp": "1768142113", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:05:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:05:15] [INFO] Sending instructions to 917202000200 [2026-01-11 20:05:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:05:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:05:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwQzkzRjg0MTU1REZGQkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwQzkzRjg0MTU1REZGQkY0AA==\",\"timestamp\":\"1768142107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:14+05:30"} [2026-01-11 20:05:15] [DEBUG] Ignoring event: delivered [2026-01-11 20:05:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MEYyMUExNEVFRjczNzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MEYyMUExNEVFRjczNzBEAA==\",\"timestamp\":\"1768142113\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:15+05:30"} [2026-01-11 20:05:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MEYyMUExNEVFRjczNzBEAA== [2026-01-11 20:05:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9412d1d9c1e94fa796b672f21983afad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:05:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MEYyMUExNEVFRjczNzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MEYyMUExNEVFRjczNzBEAA==\",\"timestamp\":\"1768142113\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:15+05:30"} [2026-01-11 20:05:15] [DEBUG] Ignoring event: delivered [2026-01-11 20:05:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:35:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDhEOEE0QTVEMkI2QjNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDhEOEE0QTVEMkI2QjNEAA==", "timestamp": "1768142149", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:05:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:05:51] [INFO] Sending instructions to 917202000200 [2026-01-11 20:05:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:05:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:05:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d4a9aeeb02b4e65ae053c52519a9aea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:05:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDhEOEE0QTVEMkI2QjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDhEOEE0QTVEMkI2QjNEAA==\",\"timestamp\":\"1768142149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:52+05:30"} [2026-01-11 20:05:53] [DEBUG] Ignoring event: delivered [2026-01-11 20:05:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDhEOEE0QTVEMkI2QjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDhEOEE0QTVEMkI2QjNEAA==\",\"timestamp\":\"1768142149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:52+05:30"} [2026-01-11 20:05:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNDhEOEE0QTVEMkI2QjNEAA== [2026-01-11 20:05:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:35:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2MjcwRDE1RTM5OTJBRTEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2MjcwRDE1RTM5OTJBRTEzAA==", "timestamp": "1768142156", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:05:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:05:57] [INFO] Sending instructions to 917202000200 [2026-01-11 20:05:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:05:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:05:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e73d77566a34f46bf3cb4a3c0a5579d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:05:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2MjcwRDE1RTM5OTJBRTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2MjcwRDE1RTM5OTJBRTEzAA==\",\"timestamp\":\"1768142156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:58+05:30"} [2026-01-11 20:05:58] [DEBUG] Ignoring event: delivered [2026-01-11 20:05:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:05:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2MjcwRDE1RTM5OTJBRTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2MjcwRDE1RTM5OTJBRTEzAA==\",\"timestamp\":\"1768142156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:05:57+05:30"} [2026-01-11 20:05:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2MjcwRDE1RTM5OTJBRTEzAA== [2026-01-11 20:06:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:36:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MEFDNUNGMDhDQTEzMEE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MEFDNUNGMDhDQTEzMEE5AA==", "timestamp": "1768142162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:06:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:06:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:06:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:06:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:06:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b27a5a83e1394ec5a92b8477ae487953", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MEFDNUNGMDhDQTEzMEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MEFDNUNGMDhDQTEzMEE5AA==\",\"timestamp\":\"1768142162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:05+05:30"} [2026-01-11 20:06:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MEFDNUNGMDhDQTEzMEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MEFDNUNGMDhDQTEzMEE5AA==\",\"timestamp\":\"1768142162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:05+05:30"} [2026-01-11 20:06:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI1MEFDNUNGMDhDQTEzMEE5AA== [2026-01-11 20:06:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:36:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4Q0Y1REIxNEEyRjA0OTA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4Q0Y1REIxNEEyRjA0OTA2AA==", "timestamp": "1768142167", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:06:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:06:09] [INFO] Sending instructions to 917202000200 [2026-01-11 20:06:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:06:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:06:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9094a8235ae4bde8405e51ad95202dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:06:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4Q0Y1REIxNEEyRjA0OTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4Q0Y1REIxNEEyRjA0OTA2AA==\",\"timestamp\":\"1768142167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:10+05:30"} [2026-01-11 20:06:11] [DEBUG] Ignoring event: delivered [2026-01-11 20:06:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4Q0Y1REIxNEEyRjA0OTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4Q0Y1REIxNEEyRjA0OTA2AA==\",\"timestamp\":\"1768142167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:12+05:30"} [2026-01-11 20:06:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4Q0Y1REIxNEEyRjA0OTA2AA== [2026-01-11 20:06:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:36:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBRDk2MTJGOUM2N0M2QUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBRDk2MTJGOUM2N0M2QUFBAA==", "timestamp": "1768142203", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:06:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:06:45] [INFO] Sending instructions to 917202000200 [2026-01-11 20:06:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:06:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:06:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24ec46b2ec8648ef898c44b963f83f48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBRDk2MTJGOUM2N0M2QUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBRDk2MTJGOUM2N0M2QUFBAA==\",\"timestamp\":\"1768142203\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:47+05:30"} [2026-01-11 20:06:47] [DEBUG] Ignoring event: delivered [2026-01-11 20:06:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:36:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyNDE5OUQzMEUyREQ3MjA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyNDE5OUQzMEUyREQ3MjA3AA==", "timestamp": "1768142209", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:06:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:06:50] [INFO] Sending instructions to 917202000200 [2026-01-11 20:06:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:06:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:06:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ab4f58be6554f878a80f839d14b6358", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:06:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBRDk2MTJGOUM2N0M2QUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBRDk2MTJGOUM2N0M2QUFBAA==\",\"timestamp\":\"1768142203\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:52+05:30"} [2026-01-11 20:06:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZBRDk2MTJGOUM2N0M2QUFBAA== [2026-01-11 20:06:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyNDE5OUQzMEUyREQ3MjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyNDE5OUQzMEUyREQ3MjA3AA==\",\"timestamp\":\"1768142209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:53+05:30"} [2026-01-11 20:06:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyNDE5OUQzMEUyREQ3MjA3AA== [2026-01-11 20:06:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:36:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MjVGQTIxMzJFMTQ1QUM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MjVGQTIxMzJFMTQ1QUM3AA==", "timestamp": "1768142214", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:06:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:06:56] [INFO] Sending instructions to 917202000200 [2026-01-11 20:06:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:06:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:06:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66f23c4caeb044248280abb3c24db814", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:06:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyNDE5OUQzMEUyREQ3MjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyNDE5OUQzMEUyREQ3MjA3AA==\",\"timestamp\":\"1768142209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:59+05:30"} [2026-01-11 20:06:59] [DEBUG] Ignoring event: delivered [2026-01-11 20:06:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MjVGQTIxMzJFMTQ1QUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MjVGQTIxMzJFMTQ1QUM3AA==\",\"timestamp\":\"1768142214\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:59+05:30"} [2026-01-11 20:06:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MjVGQTIxMzJFMTQ1QUM3AA== [2026-01-11 20:07:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:06:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MjVGQTIxMzJFMTQ1QUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU1MjVGQTIxMzJFMTQ1QUM3AA==\",\"timestamp\":\"1768142214\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:06:59+05:30"} [2026-01-11 20:07:00] [DEBUG] Ignoring event: delivered [2026-01-11 20:07:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:37:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxQzE5NjVDMDJGMjBBMEQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxQzE5NjVDMDJGMjBBMEQ5AA==", "timestamp": "1768142220", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:07:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:07:02] [INFO] Sending instructions to 917202000200 [2026-01-11 20:07:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:07:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:07:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa91dec75b5449ea9903811f5b380143", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:07:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:07:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxQzE5NjVDMDJGMjBBMEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxQzE5NjVDMDJGMjBBMEQ5AA==\",\"timestamp\":\"1768142220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:07:12+05:30"} [2026-01-11 20:07:13] [DEBUG] Ignoring event: delivered [2026-01-11 20:07:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:07:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxQzE5NjVDMDJGMjBBMEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxQzE5NjVDMDJGMjBBMEQ5AA==\",\"timestamp\":\"1768142220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:07:13+05:30"} [2026-01-11 20:07:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxQzE5NjVDMDJGMjBBMEQ5AA== [2026-01-11 20:07:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:37:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2MzhEQTlFQTY5RTQzNEI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2MzhEQTlFQTY5RTQzNEI3AA==", "timestamp": "1768142257", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:07:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:07:38] [INFO] Sending instructions to 917202000200 [2026-01-11 20:07:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:07:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:07:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0be4adb8491445efb6375bd73ea61493", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:07:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:37:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUI4NTE0QTk0MzE3QzVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUI4NTE0QTk0MzE3QzVFAA==", "timestamp": "1768142262", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:07:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:07:44] [INFO] Sending instructions to 917202000200 [2026-01-11 20:07:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:07:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:07:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5711c634483422ab771b0be4d1d717b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:07:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:07:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUI4NTE0QTk0MzE3QzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUI4NTE0QTk0MzE3QzVFAA==\",\"timestamp\":\"1768142262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:07:45+05:30"} [2026-01-11 20:07:45] [DEBUG] Ignoring event: delivered [2026-01-11 20:07:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:07:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2MzhEQTlFQTY5RTQzNEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2MzhEQTlFQTY5RTQzNEI3AA==\",\"timestamp\":\"1768142257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:07:45+05:30"} [2026-01-11 20:07:46] [DEBUG] Ignoring event: delivered [2026-01-11 20:07:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:07:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2MzhEQTlFQTY5RTQzNEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2MzhEQTlFQTY5RTQzNEI3AA==\",\"timestamp\":\"1768142257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:07:45+05:30"} [2026-01-11 20:07:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2MzhEQTlFQTY5RTQzNEI3AA== [2026-01-11 20:07:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:07:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUI4NTE0QTk0MzE3QzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUI4NTE0QTk0MzE3QzVFAA==\",\"timestamp\":\"1768142262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:07:46+05:30"} [2026-01-11 20:07:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUI4NTE0QTk0MzE3QzVFAA== [2026-01-11 20:07:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:37:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MkI0QUZEOEVCRUQ0OEMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MkI0QUZEOEVCRUQ0OEMxAA==", "timestamp": "1768142268", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:07:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:07:49] [INFO] Sending instructions to 917202000200 [2026-01-11 20:07:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:07:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:07:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccbf8e38f2d648ebb53c10d149c5f31c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:07:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:07:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MkI0QUZEOEVCRUQ0OEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MkI0QUZEOEVCRUQ0OEMxAA==\",\"timestamp\":\"1768142268\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:07:52+05:30"} [2026-01-11 20:07:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MkI0QUZEOEVCRUQ0OEMxAA== [2026-01-11 20:07:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:07:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MkI0QUZEOEVCRUQ0OEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1MkI0QUZEOEVCRUQ0OEMxAA==\",\"timestamp\":\"1768142268\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:07:52+05:30"} [2026-01-11 20:07:53] [DEBUG] Ignoring event: delivered [2026-01-11 20:08:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:38:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzNzFFQTM2N0RGMjRDRjhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzNzFFQTM2N0RGMjRDRjhGAA==", "timestamp": "1768142304", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:08:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:08:26] [INFO] Sending instructions to 917202000200 [2026-01-11 20:08:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:08:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:08:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d54846e28d5a47139d10097abec965f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:08:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:38:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1QjM4NUIyNzVBRDdBOUZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1QjM4NUIyNzVBRDdBOUZCAA==", "timestamp": "1768142310", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:08:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:08:32] [INFO] Sending instructions to 917202000200 [2026-01-11 20:08:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:08:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:08:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1dac6c6608743ad9892d43e7f42d356", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:08:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzNzFFQTM2N0RGMjRDRjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzNzFFQTM2N0RGMjRDRjhGAA==\",\"timestamp\":\"1768142304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:32+05:30"} [2026-01-11 20:08:33] [DEBUG] Ignoring event: delivered [2026-01-11 20:08:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzNzFFQTM2N0RGMjRDRjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzNzFFQTM2N0RGMjRDRjhGAA==\",\"timestamp\":\"1768142304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:32+05:30"} [2026-01-11 20:08:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzNzFFQTM2N0RGMjRDRjhGAA== [2026-01-11 20:08:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1QjM4NUIyNzVBRDdBOUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1QjM4NUIyNzVBRDdBOUZCAA==\",\"timestamp\":\"1768142310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:32+05:30"} [2026-01-11 20:08:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1QjM4NUIyNzVBRDdBOUZCAA== [2026-01-11 20:08:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:38:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2QTUzQjY3MTE2MzlFNjFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2QTUzQjY3MTE2MzlFNjFGAA==", "timestamp": "1768142315", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:08:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:08:37] [INFO] Sending instructions to 917202000200 [2026-01-11 20:08:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:08:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:08:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b2848e0562b49088113d1284d6629a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:08:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1QjM4NUIyNzVBRDdBOUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc1QjM4NUIyNzVBRDdBOUZCAA==\",\"timestamp\":\"1768142310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:38+05:30"} [2026-01-11 20:08:39] [DEBUG] Ignoring event: delivered [2026-01-11 20:08:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2QTUzQjY3MTE2MzlFNjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2QTUzQjY3MTE2MzlFNjFGAA==\",\"timestamp\":\"1768142315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:38+05:30"} [2026-01-11 20:08:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2QTUzQjY3MTE2MzlFNjFGAA== [2026-01-11 20:08:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2QTUzQjY3MTE2MzlFNjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ2QTUzQjY3MTE2MzlFNjFGAA==\",\"timestamp\":\"1768142315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:38+05:30"} [2026-01-11 20:08:40] [DEBUG] Ignoring event: delivered [2026-01-11 20:08:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:38:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyQzhFODUyOTkwRUM3NjMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyQzhFODUyOTkwRUM3NjMzAA==", "timestamp": "1768142321", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:08:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:08:42] [INFO] Sending instructions to 917202000200 [2026-01-11 20:08:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:08:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:08:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c74d1608dcc4e69beb5d689770bc3a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:08:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyQzhFODUyOTkwRUM3NjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyQzhFODUyOTkwRUM3NjMzAA==\",\"timestamp\":\"1768142321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:48+05:30"} [2026-01-11 20:08:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyQzhFODUyOTkwRUM3NjMzAA== [2026-01-11 20:08:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:38:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDZFM0M5NjlDQjRFQTVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDZFM0M5NjlDQjRFQTVCAA==", "timestamp": "1768142327", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:08:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:08:48] [INFO] Sending instructions to 917202000200 [2026-01-11 20:08:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:08:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:08:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyQzhFODUyOTkwRUM3NjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyQzhFODUyOTkwRUM3NjMzAA==\",\"timestamp\":\"1768142321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:48+05:30"} [2026-01-11 20:08:48] [DEBUG] Ignoring event: delivered [2026-01-11 20:08:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a0682f4400746f7a1778b157abe6359", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:08:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:38:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMxQjEyNkMxQjMyMzIwM0I1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMxQjEyNkMxQjMyMzIwM0I1AA==", "timestamp": "1768142332", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:08:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:08:54] [INFO] Sending instructions to 917202000200 [2026-01-11 20:08:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:08:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:08:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "807d8bac56da42d487331b131e37dd97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDZFM0M5NjlDQjRFQTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDZFM0M5NjlDQjRFQTVCAA==\",\"timestamp\":\"1768142327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:54+05:30"} [2026-01-11 20:08:55] [DEBUG] Ignoring event: delivered [2026-01-11 20:08:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDZFM0M5NjlDQjRFQTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDZFM0M5NjlDQjRFQTVCAA==\",\"timestamp\":\"1768142327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:55+05:30"} [2026-01-11 20:08:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDRDZFM0M5NjlDQjRFQTVCAA== [2026-01-11 20:08:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMxQjEyNkMxQjMyMzIwM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMxQjEyNkMxQjMyMzIwM0I1AA==\",\"timestamp\":\"1768142332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:56+05:30"} [2026-01-11 20:08:56] [DEBUG] Ignoring event: delivered [2026-01-11 20:08:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:38:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RkJCNkY1OURCQTBDRTI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RkJCNkY1OURCQTBDRTI2AA==", "timestamp": "1768142337", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:08:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:08:59] [INFO] Sending instructions to 917202000200 [2026-01-11 20:08:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:08:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:08:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fa4b9c8203648edaf1bb99df576f6e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:09:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMxQjEyNkMxQjMyMzIwM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMxQjEyNkMxQjMyMzIwM0I1AA==\",\"timestamp\":\"1768142332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:08:59+05:30"} [2026-01-11 20:09:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMxQjEyNkMxQjMyMzIwM0I1AA== [2026-01-11 20:09:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RkJCNkY1OURCQTBDRTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RkJCNkY1OURCQTBDRTI2AA==\",\"timestamp\":\"1768142337\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:09:04+05:30"} [2026-01-11 20:09:04] [DEBUG] Ignoring event: delivered [2026-01-11 20:09:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:08:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RkJCNkY1OURCQTBDRTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RkJCNkY1OURCQTBDRTI2AA==\",\"timestamp\":\"1768142337\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:09:04+05:30"} [2026-01-11 20:09:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5RkJCNkY1OURCQTBDRTI2AA== [2026-01-11 20:09:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:39:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEQjA3OEEzN0Y4MjNBNkFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEQjA3OEEzN0Y4MjNBNkFGAA==", "timestamp": "1768142343", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:09:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:09:05] [INFO] Sending instructions to 917202000200 [2026-01-11 20:09:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:09:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:09:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9ee7a3c25a546978531597045790eed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:09:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEQjA3OEEzN0Y4MjNBNkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEQjA3OEEzN0Y4MjNBNkFGAA==\",\"timestamp\":\"1768142343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:09:10+05:30"} [2026-01-11 20:09:11] [DEBUG] Ignoring event: delivered [2026-01-11 20:09:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEQjA3OEEzN0Y4MjNBNkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEQjA3OEEzN0Y4MjNBNkFGAA==\",\"timestamp\":\"1768142343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:09:15+05:30"} [2026-01-11 20:09:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNEQjA3OEEzN0Y4MjNBNkFGAA== [2026-01-11 20:09:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:39:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjY3QkRDRDkzRTYzNEFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjY3QkRDRDkzRTYzNEFCAA==", "timestamp": "1768142379", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:09:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:09:41] [INFO] Sending instructions to 917202000200 [2026-01-11 20:09:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:09:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:09:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8e623a033d849558d45837b09aaa644", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:09:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:39:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0MzRGMDJGMkQ4ODZFRjUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0MzRGMDJGMkQ4ODZFRjUxAA==", "timestamp": "1768142386", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:09:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:09:47] [INFO] Sending instructions to 917202000200 [2026-01-11 20:09:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:09:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:09:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58a35b575c6b42c8965b5a93bb139420", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:09:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjY3QkRDRDkzRTYzNEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjY3QkRDRDkzRTYzNEFCAA==\",\"timestamp\":\"1768142379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:09:49+05:30"} [2026-01-11 20:09:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjY3QkRDRDkzRTYzNEFCAA== [2026-01-11 20:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:09:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjY3QkRDRDkzRTYzNEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjY3QkRDRDkzRTYzNEFCAA==\",\"timestamp\":\"1768142379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:09:49+05:30"} [2026-01-11 20:09:50] [DEBUG] Ignoring event: delivered [2026-01-11 20:09:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0MzRGMDJGMkQ4ODZFRjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0MzRGMDJGMkQ4ODZFRjUxAA==\",\"timestamp\":\"1768142386\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:09:50+05:30"} [2026-01-11 20:09:51] [DEBUG] Ignoring event: delivered [2026-01-11 20:09:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:39:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzMThFNUI4ODdGNTcxRjhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzMThFNUI4ODdGNTcxRjhBAA==", "timestamp": "1768142391", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:09:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:09:53] [INFO] Sending instructions to 917202000200 [2026-01-11 20:09:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:09:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:09:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4f875534692433489cfac538d3b0191", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:09:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0MzRGMDJGMkQ4ODZFRjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0MzRGMDJGMkQ4ODZFRjUxAA==\",\"timestamp\":\"1768142386\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:09:55+05:30"} [2026-01-11 20:09:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0MzRGMDJGMkQ4ODZFRjUxAA== [2026-01-11 20:09:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:09:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzMThFNUI4ODdGNTcxRjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzMThFNUI4ODdGNTcxRjhBAA==\",\"timestamp\":\"1768142391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:09:57+05:30"} [2026-01-11 20:09:58] [DEBUG] Ignoring event: delivered [2026-01-11 20:10:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:09:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzMThFNUI4ODdGNTcxRjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzMThFNUI4ODdGNTcxRjhBAA==\",\"timestamp\":\"1768142391\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:10:03+05:30"} [2026-01-11 20:10:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzMThFNUI4ODdGNTcxRjhBAA== [2026-01-11 20:10:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:40:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwODI0QUYxMTUzMzZBRjRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwODI0QUYxMTUzMzZBRjRBAA==", "timestamp": "1768142427", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:10:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:10:29] [INFO] Sending instructions to 917202000200 [2026-01-11 20:10:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:10:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:10:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4807473ca47545d6aee431ef36a8f3c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:10:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwODI0QUYxMTUzMzZBRjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwODI0QUYxMTUzMzZBRjRBAA==\",\"timestamp\":\"1768142427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:10:31+05:30"} [2026-01-11 20:10:32] [DEBUG] Ignoring event: delivered [2026-01-11 20:10:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:40:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMTlBODIzNzVCRDBBNTEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMTlBODIzNzVCRDBBNTEwAA==", "timestamp": "1768142433", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:10:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:10:34] [INFO] Sending instructions to 917202000200 [2026-01-11 20:10:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:10:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:10:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "335d73e8ccf3447e952b99db4aaa49c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:10:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMTlBODIzNzVCRDBBNTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMTlBODIzNzVCRDBBNTEwAA==\",\"timestamp\":\"1768142433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:10:37+05:30"} [2026-01-11 20:10:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMTlBODIzNzVCRDBBNTEwAA== [2026-01-11 20:10:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwODI0QUYxMTUzMzZBRjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwODI0QUYxMTUzMzZBRjRBAA==\",\"timestamp\":\"1768142427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:10:37+05:30"} [2026-01-11 20:10:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwODI0QUYxMTUzMzZBRjRBAA== [2026-01-11 20:10:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMTlBODIzNzVCRDBBNTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMTlBODIzNzVCRDBBNTEwAA==\",\"timestamp\":\"1768142433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:10:37+05:30"} [2026-01-11 20:10:38] [DEBUG] Ignoring event: delivered [2026-01-11 20:10:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:40:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwQjRBMUI0MjA1NDU5NzM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwQjRBMUI0MjA1NDU5NzM3AA==", "timestamp": "1768142438", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:10:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:10:40] [INFO] Sending instructions to 917202000200 [2026-01-11 20:10:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:10:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:10:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "055f1651c8f24503bb12131732513d38", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:10:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:10:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwQjRBMUI0MjA1NDU5NzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwQjRBMUI0MjA1NDU5NzM3AA==\",\"timestamp\":\"1768142438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:10:50+05:30"} [2026-01-11 20:10:50] [DEBUG] Ignoring event: delivered [2026-01-11 20:10:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:10:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwQjRBMUI0MjA1NDU5NzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwQjRBMUI0MjA1NDU5NzM3AA==\",\"timestamp\":\"1768142438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:10:50+05:30"} [2026-01-11 20:10:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwQjRBMUI0MjA1NDU5NzM3AA== [2026-01-11 20:11:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:41:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCNTA1NzNEOEExODdGMEMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCNTA1NzNEOEExODdGMEMxAA==", "timestamp": "1768142475", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:11:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:11:16] [INFO] Sending instructions to 917202000200 [2026-01-11 20:11:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:11:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:11:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b710454df5ae4a0f9864191724d5a31e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:11:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCNTA1NzNEOEExODdGMEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCNTA1NzNEOEExODdGMEMxAA==\",\"timestamp\":\"1768142475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:11:17+05:30"} [2026-01-11 20:11:17] [DEBUG] Ignoring event: delivered [2026-01-11 20:11:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCNTA1NzNEOEExODdGMEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCNTA1NzNEOEExODdGMEMxAA==\",\"timestamp\":\"1768142475\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:11:17+05:30"} [2026-01-11 20:11:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCNTA1NzNEOEExODdGMEMxAA== [2026-01-11 20:11:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:41:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MDA3RkExMTIzRERDRDBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MDA3RkExMTIzRERDRDBCAA==", "timestamp": "1768142480", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:11:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:11:22] [INFO] Sending instructions to 917202000200 [2026-01-11 20:11:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:11:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:11:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "016414826ae341d59e5312cba6b71b56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:11:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:11:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MDA3RkExMTIzRERDRDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MDA3RkExMTIzRERDRDBCAA==\",\"timestamp\":\"1768142480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:11:23+05:30"} [2026-01-11 20:11:24] [DEBUG] Ignoring event: delivered [2026-01-11 20:11:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:11:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MDA3RkExMTIzRERDRDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MDA3RkExMTIzRERDRDBCAA==\",\"timestamp\":\"1768142480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:11:23+05:30"} [2026-01-11 20:11:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MDA3RkExMTIzRERDRDBCAA== [2026-01-11 20:11:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:41:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Rjg4MEE0NjREREVBQ0QwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Rjg4MEE0NjREREVBQ0QwAA==", "timestamp": "1768142485", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:11:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:11:27] [INFO] Sending instructions to 917202000200 [2026-01-11 20:11:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:11:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:11:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4012fac1d0e04a16960698e3219c2e97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:11:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:11:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Rjg4MEE0NjREREVBQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Rjg4MEE0NjREREVBQ0QwAA==\",\"timestamp\":\"1768142485\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:11:29+05:30"} [2026-01-11 20:11:30] [DEBUG] Ignoring event: delivered [2026-01-11 20:11:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:11:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Rjg4MEE0NjREREVBQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Rjg4MEE0NjREREVBQ0QwAA==\",\"timestamp\":\"1768142485\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:11:29+05:30"} [2026-01-11 20:11:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2Rjg4MEE0NjREREVBQ0QwAA== [2026-01-11 20:12:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:42:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwRjNDRkZDOEQ1MjVDMTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwRjNDRkZDOEQ1MjVDMTNDAA==", "timestamp": "1768142521", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:12:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:12:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:12:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:12:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:12:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7df8a73890346c49d0f9a63b109864e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:12:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:42:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzOTRFODk4NjYyOThGNkE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzOTRFODk4NjYyOThGNkE1AA==", "timestamp": "1768142527", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:12:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:12:09] [INFO] Sending instructions to 917202000200 [2026-01-11 20:12:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:12:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:12:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "893202f3bb204ed588a5029f6f8196e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:12:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwRjNDRkZDOEQ1MjVDMTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwRjNDRkZDOEQ1MjVDMTNDAA==\",\"timestamp\":\"1768142521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:12:13+05:30"} [2026-01-11 20:12:14] [DEBUG] Ignoring event: delivered [2026-01-11 20:12:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwRjNDRkZDOEQ1MjVDMTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwRjNDRkZDOEQ1MjVDMTNDAA==\",\"timestamp\":\"1768142521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:12:13+05:30"} [2026-01-11 20:12:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwRjNDRkZDOEQ1MjVDMTNDAA== [2026-01-11 20:12:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzOTRFODk4NjYyOThGNkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzOTRFODk4NjYyOThGNkE1AA==\",\"timestamp\":\"1768142527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:12:13+05:30"} [2026-01-11 20:12:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzOTRFODk4NjYyOThGNkE1AA== [2026-01-11 20:12:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:42:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGM0Q3MkRFRUE1RDdBMjdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGM0Q3MkRFRUE1RDdBMjdCAA==", "timestamp": "1768142533", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:12:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:12:14] [INFO] Sending instructions to 917202000200 [2026-01-11 20:12:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:12:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:12:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90ed661901c94648b42e6d74684abfc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:12:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:42:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NzBERDMzNkM4QjlGOENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NzBERDMzNkM4QjlGOENGAA==", "timestamp": "1768142538", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:12:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:12:20] [INFO] Sending instructions to 917202000200 [2026-01-11 20:12:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:12:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:12:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7081e40ea31f481eb8a6d879b20351e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:12:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGM0Q3MkRFRUE1RDdBMjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGM0Q3MkRFRUE1RDdBMjdCAA==\",\"timestamp\":\"1768142533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:12:20+05:30"} [2026-01-11 20:12:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGM0Q3MkRFRUE1RDdBMjdCAA== [2026-01-11 20:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzOTRFODk4NjYyOThGNkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzOTRFODk4NjYyOThGNkE1AA==\",\"timestamp\":\"1768142527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:12:20+05:30"} [2026-01-11 20:12:21] [DEBUG] Ignoring event: delivered [2026-01-11 20:12:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NzBERDMzNkM4QjlGOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NzBERDMzNkM4QjlGOENGAA==\",\"timestamp\":\"1768142538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:12:25+05:30"} [2026-01-11 20:12:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NzBERDMzNkM4QjlGOENGAA== [2026-01-11 20:12:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NzBERDMzNkM4QjlGOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI5NzBERDMzNkM4QjlGOENGAA==\",\"timestamp\":\"1768142538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:12:25+05:30"} [2026-01-11 20:12:26] [DEBUG] Ignoring event: delivered [2026-01-11 20:12:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGM0Q3MkRFRUE1RDdBMjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGM0Q3MkRFRUE1RDdBMjdCAA==\",\"timestamp\":\"1768142533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:12:26+05:30"} [2026-01-11 20:12:27] [DEBUG] Ignoring event: delivered [2026-01-11 20:12:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:42:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDFCRUNDOURDNjhCMDYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDFCRUNDOURDNjhCMDYwAA==", "timestamp": "1768142574", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:12:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:12:56] [INFO] Sending instructions to 917202000200 [2026-01-11 20:12:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:12:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:12:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6877ecffb71246f6974106c080c4c88e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:13:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:43:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMDI4NkExQjhCNzY4Mjc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMDI4NkExQjhCNzY4Mjc1AA==", "timestamp": "1768142579", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:13:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:13:01] [INFO] Sending instructions to 917202000200 [2026-01-11 20:13:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:13:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:13:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4623273767349b291ca608f0e6d8470", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:13:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDFCRUNDOURDNjhCMDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDFCRUNDOURDNjhCMDYwAA==\",\"timestamp\":\"1768142574\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:03+05:30"} [2026-01-11 20:13:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDFCRUNDOURDNjhCMDYwAA== [2026-01-11 20:13:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMDI4NkExQjhCNzY4Mjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMDI4NkExQjhCNzY4Mjc1AA==\",\"timestamp\":\"1768142579\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:06+05:30"} [2026-01-11 20:13:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:13:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:43:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QTM2QjcwNTVBODdCMDQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QTM2QjcwNTVBODdCMDQ4AA==", "timestamp": "1768142585", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:13:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:13:06] [INFO] Sending instructions to 917202000200 [2026-01-11 20:13:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:13:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:12:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDFCRUNDOURDNjhCMDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE0NDFCRUNDOURDNjhCMDYwAA==\",\"timestamp\":\"1768142574\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:05+05:30"} [2026-01-11 20:13:07] [DEBUG] Ignoring event: delivered [2026-01-11 20:13:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd1e83e928b049df8f010633fc7f8e55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:13:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:43:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzNzhCMEMwOEExRjJGRkM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzNzhCMEMwOEExRjJGRkM2AA==", "timestamp": "1768142590", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:13:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:13:12] [INFO] Sending instructions to 917202000200 [2026-01-11 20:13:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:13:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:13:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f55223c1b2c445a8a14b52f59d2f1f42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QTM2QjcwNTVBODdCMDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QTM2QjcwNTVBODdCMDQ4AA==\",\"timestamp\":\"1768142585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:12+05:30"} [2026-01-11 20:13:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QTM2QjcwNTVBODdCMDQ4AA== [2026-01-11 20:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzNzhCMEMwOEExRjJGRkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzNzhCMEMwOEExRjJGRkM2AA==\",\"timestamp\":\"1768142590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:12+05:30"} [2026-01-11 20:13:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzNzhCMEMwOEExRjJGRkM2AA== [2026-01-11 20:13:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMDI4NkExQjhCNzY4Mjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMDI4NkExQjhCNzY4Mjc1AA==\",\"timestamp\":\"1768142579\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:12+05:30"} [2026-01-11 20:13:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMDI4NkExQjhCNzY4Mjc1AA== [2026-01-11 20:13:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzNzhCMEMwOEExRjJGRkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgzNzhCMEMwOEExRjJGRkM2AA==\",\"timestamp\":\"1768142590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:12+05:30"} [2026-01-11 20:13:13] [DEBUG] Ignoring event: delivered [2026-01-11 20:13:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QTM2QjcwNTVBODdCMDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4QTM2QjcwNTVBODdCMDQ4AA==\",\"timestamp\":\"1768142585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:12+05:30"} [2026-01-11 20:13:13] [DEBUG] Ignoring event: delivered [2026-01-11 20:13:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:43:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU4ODUzMURENkMyQTg4Njk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU4ODUzMURENkMyQTg4Njk3AA==", "timestamp": "1768142596", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:13:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:13:18] [INFO] Sending instructions to 917202000200 [2026-01-11 20:13:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:13:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:13:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f4afe12b8bb48df9d5bd19faf38d6ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU4ODUzMURENkMyQTg4Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU4ODUzMURENkMyQTg4Njk3AA==\",\"timestamp\":\"1768142596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:19+05:30"} [2026-01-11 20:13:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU4ODUzMURENkMyQTg4Njk3AA== [2026-01-11 20:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU4ODUzMURENkMyQTg4Njk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU4ODUzMURENkMyQTg4Njk3AA==\",\"timestamp\":\"1768142596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:19+05:30"} [2026-01-11 20:13:20] [DEBUG] Ignoring event: delivered [2026-01-11 20:13:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:43:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1NUExQTFGMTY5QjlCMUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1NUExQTFGMTY5QjlCMUVDAA==", "timestamp": "1768142602", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:13:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:13:23] [INFO] Sending instructions to 917202000200 [2026-01-11 20:13:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:13:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:13:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcf82829eaaa4e48be5f73d1a3833255", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:13:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1NUExQTFGMTY5QjlCMUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1NUExQTFGMTY5QjlCMUVDAA==\",\"timestamp\":\"1768142602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:26+05:30"} [2026-01-11 20:13:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1NUExQTFGMTY5QjlCMUVDAA== [2026-01-11 20:13:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:43:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3RDg0MzhGRkIyQTQ3OTM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3RDg0MzhGRkIyQTQ3OTM0AA==", "timestamp": "1768142607", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:13:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:13:29] [INFO] Sending instructions to 917202000200 [2026-01-11 20:13:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:13:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:13:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b85d0bce2084c63baae22c9391d9072", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:13:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3RDg0MzhGRkIyQTQ3OTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3RDg0MzhGRkIyQTQ3OTM0AA==\",\"timestamp\":\"1768142607\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:31+05:30"} [2026-01-11 20:13:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3RDg0MzhGRkIyQTQ3OTM0AA== [2026-01-11 20:13:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1NUExQTFGMTY5QjlCMUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk1NUExQTFGMTY5QjlCMUVDAA==\",\"timestamp\":\"1768142602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:31+05:30"} [2026-01-11 20:13:32] [DEBUG] Ignoring event: delivered [2026-01-11 20:13:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3RDg0MzhGRkIyQTQ3OTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3RDg0MzhGRkIyQTQ3OTM0AA==\",\"timestamp\":\"1768142607\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:13:32+05:30"} [2026-01-11 20:13:33] [DEBUG] Ignoring event: delivered [2026-01-11 20:14:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:44:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4NzM3MUE2ODgyQUM4MkFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4NzM3MUE2ODgyQUM4MkFEAA==", "timestamp": "1768142643", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:14:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:14:05] [INFO] Sending instructions to 917202000200 [2026-01-11 20:14:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:14:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:14:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24ecc8c90b99460baa440d0d3af6c1a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:14:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4NzM3MUE2ODgyQUM4MkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4NzM3MUE2ODgyQUM4MkFEAA==\",\"timestamp\":\"1768142643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:14:06+05:30"} [2026-01-11 20:14:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:14:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:44:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGQUFGNTc4MTJCRjc5RTQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGQUFGNTc4MTJCRjc5RTQ1AA==", "timestamp": "1768142649", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:14:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:14:11] [INFO] Sending instructions to 917202000200 [2026-01-11 20:14:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:14:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:14:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8da504b342b6401598045350519c793d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:14:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4NzM3MUE2ODgyQUM4MkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4NzM3MUE2ODgyQUM4MkFEAA==\",\"timestamp\":\"1768142643\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:14:11+05:30"} [2026-01-11 20:14:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE4NzM3MUE2ODgyQUM4MkFEAA== [2026-01-11 20:14:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGQUFGNTc4MTJCRjc5RTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGQUFGNTc4MTJCRjc5RTQ1AA==\",\"timestamp\":\"1768142649\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:14:12+05:30"} [2026-01-11 20:14:13] [DEBUG] Ignoring event: delivered [2026-01-11 20:14:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGQUFGNTc4MTJCRjc5RTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGQUFGNTc4MTJCRjc5RTQ1AA==\",\"timestamp\":\"1768142649\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:14:12+05:30"} [2026-01-11 20:14:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGQUFGNTc4MTJCRjc5RTQ1AA== [2026-01-11 20:14:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:44:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0OEVDQzE1RjNBNDMxODE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0OEVDQzE1RjNBNDMxODE5AA==", "timestamp": "1768142685", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:14:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:14:47] [INFO] Sending instructions to 917202000200 [2026-01-11 20:14:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:14:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:14:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e82d5ab1f9d49d39771f05fca1fb7f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:14:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0OEVDQzE1RjNBNDMxODE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0OEVDQzE1RjNBNDMxODE5AA==\",\"timestamp\":\"1768142685\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:14:50+05:30"} [2026-01-11 20:14:51] [DEBUG] Ignoring event: delivered [2026-01-11 20:14:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0OEVDQzE1RjNBNDMxODE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0OEVDQzE1RjNBNDMxODE5AA==\",\"timestamp\":\"1768142685\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:14:50+05:30"} [2026-01-11 20:14:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0OEVDQzE1RjNBNDMxODE5AA== [2026-01-11 20:14:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:44:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2QzFDQUI3MjU3QUE2NTQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2QzFDQUI3MjU3QUE2NTQwAA==", "timestamp": "1768142690", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:14:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:14:52] [INFO] Sending instructions to 917202000200 [2026-01-11 20:14:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:14:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:14:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80202184e04b48bca617d4ffd58fcef3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:14:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2QzFDQUI3MjU3QUE2NTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2QzFDQUI3MjU3QUE2NTQwAA==\",\"timestamp\":\"1768142690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:14:57+05:30"} [2026-01-11 20:14:57] [DEBUG] Ignoring event: delivered [2026-01-11 20:14:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:44:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdCQzhDNTE5QTk2OUU1QjM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdCQzhDNTE5QTk2OUU1QjM1AA==", "timestamp": "1768142696", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:14:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:14:58] [INFO] Sending instructions to 917202000200 [2026-01-11 20:14:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:14:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:14:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d4bab7d0c8143f189f3b0e561de920c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:14:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2QzFDQUI3MjU3QUE2NTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2QzFDQUI3MjU3QUE2NTQwAA==\",\"timestamp\":\"1768142690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:14:57+05:30"} [2026-01-11 20:14:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2QzFDQUI3MjU3QUE2NTQwAA== [2026-01-11 20:15:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdCQzhDNTE5QTk2OUU1QjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdCQzhDNTE5QTk2OUU1QjM1AA==\",\"timestamp\":\"1768142696\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:15:11+05:30"} [2026-01-11 20:15:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdCQzhDNTE5QTk2OUU1QjM1AA== [2026-01-11 20:15:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdCQzhDNTE5QTk2OUU1QjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdCQzhDNTE5QTk2OUU1QjM1AA==\",\"timestamp\":\"1768142696\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:15:11+05:30"} [2026-01-11 20:15:12] [DEBUG] Ignoring event: delivered [2026-01-11 20:15:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:45:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNzIyMEI0QzhCNTE5RUI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNzIyMEI0QzhCNTE5RUI3AA==", "timestamp": "1768142732", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:15:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:15:33] [INFO] Sending instructions to 917202000200 [2026-01-11 20:15:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:15:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:15:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b9b2d2966904cb6a809dcd181b32702", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:15:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:15:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNzIyMEI0QzhCNTE5RUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNzIyMEI0QzhCNTE5RUI3AA==\",\"timestamp\":\"1768142732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:15:37+05:30"} [2026-01-11 20:15:38] [DEBUG] Ignoring event: delivered [2026-01-11 20:15:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:45:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQTNDMERFQjlGNDQxN0FDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQTNDMERFQjlGNDQxN0FDAA==", "timestamp": "1768142738", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:15:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:15:39] [INFO] Sending instructions to 917202000200 [2026-01-11 20:15:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:15:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:15:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b0cb9e2e610465fb6614aa0c60235ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:15:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:15:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNzIyMEI0QzhCNTE5RUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNzIyMEI0QzhCNTE5RUI3AA==\",\"timestamp\":\"1768142732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:15:43+05:30"} [2026-01-11 20:15:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDNzIyMEI0QzhCNTE5RUI3AA== [2026-01-11 20:15:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:45:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyNUQ4OUVCRkM2RjYxRTdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyNUQ4OUVCRkM2RjYxRTdCAA==", "timestamp": "1768142743", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:15:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:15:44] [INFO] Sending instructions to 917202000200 [2026-01-11 20:15:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:15:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:15:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:15:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQTNDMERFQjlGNDQxN0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQTNDMERFQjlGNDQxN0FDAA==\",\"timestamp\":\"1768142738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:15:44+05:30"} [2026-01-11 20:15:44] [DEBUG] Ignoring event: delivered [2026-01-11 20:15:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9d8d6cf020a45fead735c5e52434da6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:15:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:15:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyNUQ4OUVCRkM2RjYxRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyNUQ4OUVCRkM2RjYxRTdCAA==\",\"timestamp\":\"1768142743\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:15:45+05:30"} [2026-01-11 20:15:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyNUQ4OUVCRkM2RjYxRTdCAA== [2026-01-11 20:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:15:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyNUQ4OUVCRkM2RjYxRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAyNUQ4OUVCRkM2RjYxRTdCAA==\",\"timestamp\":\"1768142743\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:15:45+05:30"} [2026-01-11 20:15:47] [DEBUG] Ignoring event: delivered [2026-01-11 20:15:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:15:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQTNDMERFQjlGNDQxN0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQTNDMERFQjlGNDQxN0FDAA==\",\"timestamp\":\"1768142738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:15:50+05:30"} [2026-01-11 20:15:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwQTNDMERFQjlGNDQxN0FDAA== [2026-01-11 20:15:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:45:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyRTI4MTk2NzhBOTc0QzNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyRTI4MTk2NzhBOTc0QzNGAA==", "timestamp": "1768142749", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:15:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:15:51] [INFO] Sending instructions to 917202000200 [2026-01-11 20:15:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:15:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:15:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b3e15cb30f74e29adc37640014d3815", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:15:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyRTI4MTk2NzhBOTc0QzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyRTI4MTk2NzhBOTc0QzNGAA==\",\"timestamp\":\"1768142749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:15:57+05:30"} [2026-01-11 20:15:58] [DEBUG] Ignoring event: delivered [2026-01-11 20:16:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyRTI4MTk2NzhBOTc0QzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyRTI4MTk2NzhBOTc0QzNGAA==\",\"timestamp\":\"1768142749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:16:02+05:30"} [2026-01-11 20:16:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UyRTI4MTk2NzhBOTc0QzNGAA== [2026-01-11 20:16:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:46:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREJBNkVCMjNBNDYwREQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREJBNkVCMjNBNDYwREQzAA==", "timestamp": "1768142786", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:16:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:16:28] [INFO] Sending instructions to 917202000200 [2026-01-11 20:16:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:16:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:16:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7bfca2d36dc54a17b3eef733f8c1e73d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:16:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:46:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEYyN0IzODUwODgwNUFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEYyN0IzODUwODgwNUFGAA==", "timestamp": "1768142791", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:16:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:16:33] [INFO] Sending instructions to 917202000200 [2026-01-11 20:16:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:16:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:16:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c428413149dd4a03a36e5d98b182b196", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:16:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:16:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREJBNkVCMjNBNDYwREQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREJBNkVCMjNBNDYwREQzAA==\",\"timestamp\":\"1768142786\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:16:36+05:30"} [2026-01-11 20:16:36] [DEBUG] Ignoring event: delivered [2026-01-11 20:16:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:16:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREJBNkVCMjNBNDYwREQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREJBNkVCMjNBNDYwREQzAA==\",\"timestamp\":\"1768142786\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:16:36+05:30"} [2026-01-11 20:16:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyREJBNkVCMjNBNDYwREQzAA== [2026-01-11 20:16:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEYyN0IzODUwODgwNUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEYyN0IzODUwODgwNUFGAA==\",\"timestamp\":\"1768142791\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:16:36+05:30"} [2026-01-11 20:16:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEYyN0IzODUwODgwNUFGAA== [2026-01-11 20:16:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:46:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwNkZGMTREMzBFOTg1N0MwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwNkZGMTREMzBFOTg1N0MwAA==", "timestamp": "1768142797", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:16:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:16:38] [INFO] Sending instructions to 917202000200 [2026-01-11 20:16:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:16:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:16:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce973a246b4e4c519c3b467a9ce396d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:16:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:16:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwNkZGMTREMzBFOTg1N0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwNkZGMTREMzBFOTg1N0MwAA==\",\"timestamp\":\"1768142797\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:16:40+05:30"} [2026-01-11 20:16:41] [DEBUG] Ignoring event: delivered [2026-01-11 20:16:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:16:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwNkZGMTREMzBFOTg1N0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwNkZGMTREMzBFOTg1N0MwAA==\",\"timestamp\":\"1768142797\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:16:40+05:30"} [2026-01-11 20:16:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkwNkZGMTREMzBFOTg1N0MwAA== [2026-01-11 20:16:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEYyN0IzODUwODgwNUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyNEYyN0IzODUwODgwNUFGAA==\",\"timestamp\":\"1768142791\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:16:40+05:30"} [2026-01-11 20:16:42] [DEBUG] Ignoring event: delivered [2026-01-11 20:17:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:47:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NTFGMDVGRDBEQUNDODY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NTFGMDVGRDBEQUNDODY3AA==", "timestamp": "1768142833", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:17:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:17:14] [INFO] Sending instructions to 917202000200 [2026-01-11 20:17:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:17:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:17:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "385ffab57ce341838a67cfde0005dce9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:17:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:47:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMzRFMTY0QjVBQTU4ODRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMzRFMTY0QjVBQTU4ODRBAA==", "timestamp": "1768142838", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:17:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:17:20] [INFO] Sending instructions to 917202000200 [2026-01-11 20:17:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:17:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:17:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea176d74303744df89702ec8d91a26b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:17:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:17:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NTFGMDVGRDBEQUNDODY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NTFGMDVGRDBEQUNDODY3AA==\",\"timestamp\":\"1768142833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:17:21+05:30"} [2026-01-11 20:17:21] [DEBUG] Ignoring event: delivered [2026-01-11 20:17:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:17:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMzRFMTY0QjVBQTU4ODRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMzRFMTY0QjVBQTU4ODRBAA==\",\"timestamp\":\"1768142838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:17:21+05:30"} [2026-01-11 20:17:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMzRFMTY0QjVBQTU4ODRBAA== [2026-01-11 20:17:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:47:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDMjU3OEZENTlFRTU4OERDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDMjU3OEZENTlFRTU4OERDAA==", "timestamp": "1768142844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:17:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:17:25] [INFO] Sending instructions to 917202000200 [2026-01-11 20:17:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:17:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:17:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0023925e33146c3819bc3005c9b8c66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:17:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:17:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMzRFMTY0QjVBQTU4ODRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFEMzRFMTY0QjVBQTU4ODRBAA==\",\"timestamp\":\"1768142838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:17:24+05:30"} [2026-01-11 20:17:26] [DEBUG] Ignoring event: delivered [2026-01-11 20:17:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:17:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDMjU3OEZENTlFRTU4OERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDMjU3OEZENTlFRTU4OERDAA==\",\"timestamp\":\"1768142844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:17:26+05:30"} [2026-01-11 20:17:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDMjU3OEZENTlFRTU4OERDAA== [2026-01-11 20:17:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:17:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NTFGMDVGRDBEQUNDODY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NTFGMDVGRDBEQUNDODY3AA==\",\"timestamp\":\"1768142833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:17:24+05:30"} [2026-01-11 20:17:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2NTFGMDVGRDBEQUNDODY3AA== [2026-01-11 20:17:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:17:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDMjU3OEZENTlFRTU4OERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDMjU3OEZENTlFRTU4OERDAA==\",\"timestamp\":\"1768142844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:17:27+05:30"} [2026-01-11 20:17:28] [DEBUG] Ignoring event: delivered [2026-01-11 20:18:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:48:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCQUE1RDkxNTgwMUI1QTgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCQUE1RDkxNTgwMUI1QTgyAA==", "timestamp": "1768142880", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:18:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:18:01] [INFO] Sending instructions to 917202000200 [2026-01-11 20:18:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:18:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:18:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a23f20f26eec4d5da11a50394531dc65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:18:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCQUE1RDkxNTgwMUI1QTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCQUE1RDkxNTgwMUI1QTgyAA==\",\"timestamp\":\"1768142880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:07+05:30"} [2026-01-11 20:18:07] [DEBUG] Ignoring event: delivered [2026-01-11 20:18:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:48:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxQzVFQ0EwQTdDQzVFMjY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxQzVFQ0EwQTdDQzVFMjY4AA==", "timestamp": "1768142886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:18:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:18:07] [INFO] Sending instructions to 917202000200 [2026-01-11 20:18:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:18:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:18:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "036bfcf497cb436c90955b87c1376734", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:18:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:48:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTFFRkIzMDUxOEUyOTMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTFFRkIzMDUxOEUyOTMzAA==", "timestamp": "1768142891", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:18:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:18:13] [INFO] Sending instructions to 917202000200 [2026-01-11 20:18:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:18:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:18:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40293a62a43a48b9b66198e2739acc99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:18:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCQUE1RDkxNTgwMUI1QTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCQUE1RDkxNTgwMUI1QTgyAA==\",\"timestamp\":\"1768142880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:13+05:30"} [2026-01-11 20:18:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCQUE1RDkxNTgwMUI1QTgyAA== [2026-01-11 20:18:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxQzVFQ0EwQTdDQzVFMjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxQzVFQ0EwQTdDQzVFMjY4AA==\",\"timestamp\":\"1768142886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:13+05:30"} [2026-01-11 20:18:14] [DEBUG] Ignoring event: delivered [2026-01-11 20:18:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxQzVFQ0EwQTdDQzVFMjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxQzVFQ0EwQTdDQzVFMjY4AA==\",\"timestamp\":\"1768142886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:13+05:30"} [2026-01-11 20:18:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQxQzVFQ0EwQTdDQzVFMjY4AA== [2026-01-11 20:18:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTFFRkIzMDUxOEUyOTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTFFRkIzMDUxOEUyOTMzAA==\",\"timestamp\":\"1768142891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:13+05:30"} [2026-01-11 20:18:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTFFRkIzMDUxOEUyOTMzAA== [2026-01-11 20:18:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:48:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzOTgwMkU1QUQxMkFDNjFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzOTgwMkU1QUQxMkFDNjFDAA==", "timestamp": "1768142897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:18:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:18:18] [INFO] Sending instructions to 917202000200 [2026-01-11 20:18:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:18:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:18:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf4a6973dc8a440d829fe3e772a972e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:18:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTFFRkIzMDUxOEUyOTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3QTFFRkIzMDUxOEUyOTMzAA==\",\"timestamp\":\"1768142891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:20+05:30"} [2026-01-11 20:18:20] [DEBUG] Ignoring event: delivered [2026-01-11 20:18:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzOTgwMkU1QUQxMkFDNjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzOTgwMkU1QUQxMkFDNjFDAA==\",\"timestamp\":\"1768142897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:20+05:30"} [2026-01-11 20:18:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzOTgwMkU1QUQxMkFDNjFDAA== [2026-01-11 20:18:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:48:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkE5MUEzODg1OTI5NzhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkE5MUEzODg1OTI5NzhEAA==", "timestamp": "1768142902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:18:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:18:24] [INFO] Sending instructions to 917202000200 [2026-01-11 20:18:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:18:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:18:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0293b86192724a5f9791bb459f6b9692", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:18:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzOTgwMkU1QUQxMkFDNjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzOTgwMkU1QUQxMkFDNjFDAA==\",\"timestamp\":\"1768142897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:23+05:30"} [2026-01-11 20:18:24] [DEBUG] Ignoring event: delivered [2026-01-11 20:18:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkE5MUEzODg1OTI5NzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkE5MUEzODg1OTI5NzhEAA==\",\"timestamp\":\"1768142902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:24+05:30"} [2026-01-11 20:18:24] [DEBUG] Ignoring event: delivered [2026-01-11 20:18:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkE5MUEzODg1OTI5NzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkE5MUEzODg1OTI5NzhEAA==\",\"timestamp\":\"1768142902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:27+05:30"} [2026-01-11 20:18:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQkE5MUEzODg1OTI5NzhEAA== [2026-01-11 20:18:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:48:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUY5MEFFNjUwNzdDRTAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUY5MEFFNjUwNzdDRTAxAA==", "timestamp": "1768142907", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:18:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:18:29] [INFO] Sending instructions to 917202000200 [2026-01-11 20:18:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:18:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:18:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8158a57d8d9f49c3ac1abd5f70ea1288", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:18:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:48:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFNzAyM0EzODI3M0RCNDJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFNzAyM0EzODI3M0RCNDJDAA==", "timestamp": "1768142913", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:18:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:18:36] [INFO] Sending instructions to 917202000200 [2026-01-11 20:18:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:18:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:18:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32fa854f1cdd406cbb5fdae99da2355e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:18:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUY5MEFFNjUwNzdDRTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUY5MEFFNjUwNzdDRTAxAA==\",\"timestamp\":\"1768142907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:37+05:30"} [2026-01-11 20:18:37] [DEBUG] Ignoring event: delivered [2026-01-11 20:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFNzAyM0EzODI3M0RCNDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFNzAyM0EzODI3M0RCNDJDAA==\",\"timestamp\":\"1768142913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:39+05:30"} [2026-01-11 20:18:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFNzAyM0EzODI3M0RCNDJDAA== [2026-01-11 20:18:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUY5MEFFNjUwNzdDRTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUY5MEFFNjUwNzdDRTAxAA==\",\"timestamp\":\"1768142907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:39+05:30"} [2026-01-11 20:18:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4QUY5MEFFNjUwNzdDRTAxAA== [2026-01-11 20:18:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:48:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0NzBENzM4MkM2NkRFMUUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0NzBENzM4MkM2NkRFMUUwAA==", "timestamp": "1768142920", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:18:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:18:42] [INFO] Sending instructions to 917202000200 [2026-01-11 20:18:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:18:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:18:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27ca82740ad345099a57946107f2dc99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:18:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0NzBENzM4MkM2NkRFMUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0NzBENzM4MkM2NkRFMUUwAA==\",\"timestamp\":\"1768142920\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:42+05:30"} [2026-01-11 20:18:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0NzBENzM4MkM2NkRFMUUwAA== [2026-01-11 20:18:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFNzAyM0EzODI3M0RCNDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFNzAyM0EzODI3M0RCNDJDAA==\",\"timestamp\":\"1768142913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:42+05:30"} [2026-01-11 20:18:43] [DEBUG] Ignoring event: delivered [2026-01-11 20:18:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0NzBENzM4MkM2NkRFMUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U0NzBENzM4MkM2NkRFMUUwAA==\",\"timestamp\":\"1768142920\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:45+05:30"} [2026-01-11 20:18:46] [DEBUG] Ignoring event: delivered [2026-01-11 20:18:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:48:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkNDNDI4MkE3MDczRDQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkNDNDI4MkE3MDczRDQ5AA==", "timestamp": "1768142925", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:18:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:18:47] [INFO] Sending instructions to 917202000200 [2026-01-11 20:18:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:18:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:18:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e00a190d515340abaa5d2e44d10a563b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:18:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkNDNDI4MkE3MDczRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkNDNDI4MkE3MDczRDQ5AA==\",\"timestamp\":\"1768142925\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:51+05:30"} [2026-01-11 20:18:52] [DEBUG] Ignoring event: delivered [2026-01-11 20:19:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:18:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkNDNDI4MkE3MDczRDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkNDNDI4MkE3MDczRDQ5AA==\",\"timestamp\":\"1768142925\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:18:59+05:30"} [2026-01-11 20:19:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkNDNDI4MkE3MDczRDQ5AA== [2026-01-11 20:19:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:49:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5Q0YyRUMyODY1OUY0RDg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5Q0YyRUMyODY1OUY0RDg4AA==", "timestamp": "1768142961", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:19:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:19:23] [INFO] Sending instructions to 917202000200 [2026-01-11 20:19:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:19:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:19:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcee89c82d7943949a2a60e7583acd8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:19:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:19:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5Q0YyRUMyODY1OUY0RDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5Q0YyRUMyODY1OUY0RDg4AA==\",\"timestamp\":\"1768142961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:19:24+05:30"} [2026-01-11 20:19:25] [DEBUG] Ignoring event: delivered [2026-01-11 20:19:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:49:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBM0M1QTlCOUIyNEY1RDRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBM0M1QTlCOUIyNEY1RDRBAA==", "timestamp": "1768142967", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:19:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:19:29] [INFO] Sending instructions to 917202000200 [2026-01-11 20:19:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:19:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:19:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "159996ba6d034fdf8f525f004f426554", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:19:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:19:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5Q0YyRUMyODY1OUY0RDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5Q0YyRUMyODY1OUY0RDg4AA==\",\"timestamp\":\"1768142961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:19:31+05:30"} [2026-01-11 20:19:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5Q0YyRUMyODY1OUY0RDg4AA== [2026-01-11 20:19:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBM0M1QTlCOUIyNEY1RDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBM0M1QTlCOUIyNEY1RDRBAA==\",\"timestamp\":\"1768142967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:19:31+05:30"} [2026-01-11 20:19:31] [DEBUG] Ignoring event: delivered [2026-01-11 20:19:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBM0M1QTlCOUIyNEY1RDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBM0M1QTlCOUIyNEY1RDRBAA==\",\"timestamp\":\"1768142967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:19:31+05:30"} [2026-01-11 20:19:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBM0M1QTlCOUIyNEY1RDRBAA== [2026-01-11 20:20:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:50:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERBRDREM0NCQzBEODVFRUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERBRDREM0NCQzBEODVFRUIwAA==", "timestamp": "1768143004", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:20:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:20:05] [INFO] Sending instructions to 917202000200 [2026-01-11 20:20:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:20:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:20:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1675decc65b54cbaada141836533e88f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:20:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERBRDREM0NCQzBEODVFRUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERBRDREM0NCQzBEODVFRUIwAA==\",\"timestamp\":\"1768143004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:20:09+05:30"} [2026-01-11 20:20:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERBRDREM0NCQzBEODVFRUIwAA== [2026-01-11 20:20:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:50:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0MEY4ODJDNzI1RjI1NEMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0MEY4ODJDNzI1RjI1NEMxAA==", "timestamp": "1768143009", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:20:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:20:11] [INFO] Sending instructions to 917202000200 [2026-01-11 20:20:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:20:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:20:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b06e86c6cc94a3a8664d847e36370d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERBRDREM0NCQzBEODVFRUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERBRDREM0NCQzBEODVFRUIwAA==\",\"timestamp\":\"1768143004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:20:13+05:30"} [2026-01-11 20:20:14] [DEBUG] Ignoring event: delivered [2026-01-11 20:20:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0MEY4ODJDNzI1RjI1NEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0MEY4ODJDNzI1RjI1NEMxAA==\",\"timestamp\":\"1768143009\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:20:13+05:30"} [2026-01-11 20:20:14] [DEBUG] Ignoring event: delivered [2026-01-11 20:20:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:50:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDlCNTExMjAxNjZCODc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDlCNTExMjAxNjZCODc2AA==", "timestamp": "1768143015", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:20:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:20:17] [INFO] Sending instructions to 917202000200 [2026-01-11 20:20:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:20:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:20:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc0c8b7ff50e4afea353d7f4d8ad58a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:20:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0MEY4ODJDNzI1RjI1NEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0MEY4ODJDNzI1RjI1NEMxAA==\",\"timestamp\":\"1768143009\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:20:17+05:30"} [2026-01-11 20:20:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE0MEY4ODJDNzI1RjI1NEMxAA== [2026-01-11 20:20:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDlCNTExMjAxNjZCODc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDlCNTExMjAxNjZCODc2AA==\",\"timestamp\":\"1768143015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:20:22+05:30"} [2026-01-11 20:20:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDlCNTExMjAxNjZCODc2AA== [2026-01-11 20:20:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDlCNTExMjAxNjZCODc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDlCNTExMjAxNjZCODc2AA==\",\"timestamp\":\"1768143015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:20:22+05:30"} [2026-01-11 20:20:23] [DEBUG] Ignoring event: delivered [2026-01-11 20:20:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:50:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRjI5ODNCNUM3MUVEQjJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRjI5ODNCNUM3MUVEQjJGAA==", "timestamp": "1768143051", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:20:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:20:53] [INFO] Sending instructions to 917202000200 [2026-01-11 20:20:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:20:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:20:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05b4f6231bb74092aaf270fad206086a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:20:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRjI5ODNCNUM3MUVEQjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRjI5ODNCNUM3MUVEQjJGAA==\",\"timestamp\":\"1768143051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:20:55+05:30"} [2026-01-11 20:20:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRjI5ODNCNUM3MUVEQjJGAA== [2026-01-11 20:20:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:50:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREMUY4RTQ3MTk1QzQ5NjM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREMUY4RTQ3MTk1QzQ5NjM3AA==", "timestamp": "1768143057", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:20:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:20:58] [INFO] Sending instructions to 917202000200 [2026-01-11 20:20:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:20:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:20:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbac88b891734a34adbe83624d9af702", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:21:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRjI5ODNCNUM3MUVEQjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRjI5ODNCNUM3MUVEQjJGAA==\",\"timestamp\":\"1768143051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:01+05:30"} [2026-01-11 20:21:02] [DEBUG] Ignoring event: delivered [2026-01-11 20:21:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREMUY4RTQ3MTk1QzQ5NjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREMUY4RTQ3MTk1QzQ5NjM3AA==\",\"timestamp\":\"1768143057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:01+05:30"} [2026-01-11 20:21:02] [DEBUG] Ignoring event: delivered [2026-01-11 20:21:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:51:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3NTlDMDg0NkVGMUFFMUQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3NTlDMDg0NkVGMUFFMUQ5AA==", "timestamp": "1768143062", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:21:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:21:04] [INFO] Sending instructions to 917202000200 [2026-01-11 20:21:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:21:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:21:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8890ec8d031a4619afa9c19e4d4ce2d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:21:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:20:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREMUY4RTQ3MTk1QzQ5NjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREMUY4RTQ3MTk1QzQ5NjM3AA==\",\"timestamp\":\"1768143057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:05+05:30"} [2026-01-11 20:21:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzREMUY4RTQ3MTk1QzQ5NjM3AA== [2026-01-11 20:21:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3NTlDMDg0NkVGMUFFMUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3NTlDMDg0NkVGMUFFMUQ5AA==\",\"timestamp\":\"1768143062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:05+05:30"} [2026-01-11 20:21:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:21:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3NTlDMDg0NkVGMUFFMUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3NTlDMDg0NkVGMUFFMUQ5AA==\",\"timestamp\":\"1768143062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:09+05:30"} [2026-01-11 20:21:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M3NTlDMDg0NkVGMUFFMUQ5AA== [2026-01-11 20:21:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:51:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczMDNEREYwNzk5MTZBRjM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczMDNEREYwNzk5MTZBRjM4AA==", "timestamp": "1768143068", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:21:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:21:10] [INFO] Sending instructions to 917202000200 [2026-01-11 20:21:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:21:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:21:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff93dbbfb5bf415fba5dce7bfb57f060", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:21:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczMDNEREYwNzk5MTZBRjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczMDNEREYwNzk5MTZBRjM4AA==\",\"timestamp\":\"1768143068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:14+05:30"} [2026-01-11 20:21:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczMDNEREYwNzk5MTZBRjM4AA== [2026-01-11 20:21:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczMDNEREYwNzk5MTZBRjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczMDNEREYwNzk5MTZBRjM4AA==\",\"timestamp\":\"1768143068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:15+05:30"} [2026-01-11 20:21:16] [DEBUG] Ignoring event: delivered [2026-01-11 20:21:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:51:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1M0Y3OTQ1MjZCMzRGQkU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1M0Y3OTQ1MjZCMzRGQkU2AA==", "timestamp": "1768143105", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:21:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:21:46] [INFO] Sending instructions to 917202000200 [2026-01-11 20:21:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:21:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:21:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2960f529a9f9469cbda8780ee9c5b29f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:21:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1M0Y3OTQ1MjZCMzRGQkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1M0Y3OTQ1MjZCMzRGQkU2AA==\",\"timestamp\":\"1768143105\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:48+05:30"} [2026-01-11 20:21:49] [DEBUG] Ignoring event: delivered [2026-01-11 20:21:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:51:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBRkI3NTJBNDE5QjQ0REI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBRkI3NTJBNDE5QjQ0REI0AA==", "timestamp": "1768143110", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:21:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:21:51] [INFO] Sending instructions to 917202000200 [2026-01-11 20:21:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:21:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:21:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2bce33de4e744cca9245da395c193c7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:21:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBRkI3NTJBNDE5QjQ0REI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBRkI3NTJBNDE5QjQ0REI0AA==\",\"timestamp\":\"1768143110\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:53+05:30"} [2026-01-11 20:21:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBRkI3NTJBNDE5QjQ0REI0AA== [2026-01-11 20:21:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBRkI3NTJBNDE5QjQ0REI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNBRkI3NTJBNDE5QjQ0REI0AA==\",\"timestamp\":\"1768143110\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:53+05:30"} [2026-01-11 20:21:53] [DEBUG] Ignoring event: delivered [2026-01-11 20:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1M0Y3OTQ1MjZCMzRGQkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1M0Y3OTQ1MjZCMzRGQkU2AA==\",\"timestamp\":\"1768143105\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:54+05:30"} [2026-01-11 20:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1M0Y3OTQ1MjZCMzRGQkU2AA== [2026-01-11 20:21:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:51:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwQzlEOTQ4NjE4RkE1NjQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwQzlEOTQ4NjE4RkE1NjQwAA==", "timestamp": "1768143115", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:21:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:21:57] [INFO] Sending instructions to 917202000200 [2026-01-11 20:21:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:21:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:21:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34c34df373b2469f80cfd19a376c7628", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:21:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwQzlEOTQ4NjE4RkE1NjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwQzlEOTQ4NjE4RkE1NjQwAA==\",\"timestamp\":\"1768143115\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:21:59+05:30"} [2026-01-11 20:21:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwQzlEOTQ4NjE4RkE1NjQwAA== [2026-01-11 20:22:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:21:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwQzlEOTQ4NjE4RkE1NjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwQzlEOTQ4NjE4RkE1NjQwAA==\",\"timestamp\":\"1768143115\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:00+05:30"} [2026-01-11 20:22:01] [DEBUG] Ignoring event: delivered [2026-01-11 20:22:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:52:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjdGQjlCOUI3OTExN0NGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjdGQjlCOUI3OTExN0NGAA==", "timestamp": "1768143121", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:22:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:22:02] [INFO] Sending instructions to 917202000200 [2026-01-11 20:22:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:22:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:22:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58e558a91cde4289840fa9ff5db477cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:22:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjdGQjlCOUI3OTExN0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjdGQjlCOUI3OTExN0NGAA==\",\"timestamp\":\"1768143121\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:04+05:30"} [2026-01-11 20:22:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjdGQjlCOUI3OTExN0NGAA== [2026-01-11 20:22:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjdGQjlCOUI3OTExN0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjdGQjlCOUI3OTExN0NGAA==\",\"timestamp\":\"1768143121\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:04+05:30"} [2026-01-11 20:22:05] [DEBUG] Ignoring event: delivered [2026-01-11 20:22:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:52:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2MTI1Njc4MDYyQzRCOTRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2MTI1Njc4MDYyQzRCOTRBAA==", "timestamp": "1768143158", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:22:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:22:40] [INFO] Sending instructions to 917202000200 [2026-01-11 20:22:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:22:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:22:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2742f709249b44e3992e7099bef5d081", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:22:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2MTI1Njc4MDYyQzRCOTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2MTI1Njc4MDYyQzRCOTRBAA==\",\"timestamp\":\"1768143158\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:40+05:30"} [2026-01-11 20:22:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2MTI1Njc4MDYyQzRCOTRBAA== [2026-01-11 20:22:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2MTI1Njc4MDYyQzRCOTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM2MTI1Njc4MDYyQzRCOTRBAA==\",\"timestamp\":\"1768143158\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:40+05:30"} [2026-01-11 20:22:41] [DEBUG] Ignoring event: delivered [2026-01-11 20:22:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:52:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0MjY1MDBDMURENzgyMEIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0MjY1MDBDMURENzgyMEIxAA==", "timestamp": "1768143164", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:22:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:22:46] [INFO] Sending instructions to 917202000200 [2026-01-11 20:22:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:22:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:22:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0319448e6c1444dbb8581f4e918de3b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:22:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0MjY1MDBDMURENzgyMEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0MjY1MDBDMURENzgyMEIxAA==\",\"timestamp\":\"1768143164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:48+05:30"} [2026-01-11 20:22:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0MjY1MDBDMURENzgyMEIxAA== [2026-01-11 20:22:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:52:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5REZGMkE2RDZGNjM5MkFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5REZGMkE2RDZGNjM5MkFGAA==", "timestamp": "1768143169", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:22:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:22:51] [INFO] Sending instructions to 917202000200 [2026-01-11 20:22:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:22:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:22:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88e750b466d1437784dac16af6c42f3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:22:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0MjY1MDBDMURENzgyMEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0MjY1MDBDMURENzgyMEIxAA==\",\"timestamp\":\"1768143164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:51+05:30"} [2026-01-11 20:22:52] [DEBUG] Ignoring event: delivered [2026-01-11 20:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5REZGMkE2RDZGNjM5MkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5REZGMkE2RDZGNjM5MkFGAA==\",\"timestamp\":\"1768143169\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:52+05:30"} [2026-01-11 20:22:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5REZGMkE2RDZGNjM5MkFGAA== [2026-01-11 20:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5REZGMkE2RDZGNjM5MkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ5REZGMkE2RDZGNjM5MkFGAA==\",\"timestamp\":\"1768143169\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:52+05:30"} [2026-01-11 20:22:53] [DEBUG] Ignoring event: delivered [2026-01-11 20:22:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:52:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBOEVEOEYxOTYxQkU0Mzc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBOEVEOEYxOTYxQkU0Mzc3AA==", "timestamp": "1768143175", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:22:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:22:57] [INFO] Sending instructions to 917202000200 [2026-01-11 20:22:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:22:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:22:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a45981bbc3f146c3a931889df2816f40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBOEVEOEYxOTYxQkU0Mzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBOEVEOEYxOTYxQkU0Mzc3AA==\",\"timestamp\":\"1768143175\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:22:58+05:30"} [2026-01-11 20:22:58] [DEBUG] Ignoring event: delivered [2026-01-11 20:23:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:22:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBOEVEOEYxOTYxQkU0Mzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBOEVEOEYxOTYxQkU0Mzc3AA==\",\"timestamp\":\"1768143175\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:23:04+05:30"} [2026-01-11 20:23:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBOEVEOEYxOTYxQkU0Mzc3AA== [2026-01-11 20:23:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:53:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDMEU1MEQ4MjAyOEY1QkQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDMEU1MEQ4MjAyOEY1QkQ5AA==", "timestamp": "1768143212", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:23:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:23:34] [INFO] Sending instructions to 917202000200 [2026-01-11 20:23:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:23:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:23:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0d3d058f4f94bbaa840e3de19830aff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:23:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDMEU1MEQ4MjAyOEY1QkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDMEU1MEQ4MjAyOEY1QkQ5AA==\",\"timestamp\":\"1768143212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:23:35+05:30"} [2026-01-11 20:23:35] [DEBUG] Ignoring event: delivered [2026-01-11 20:23:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:23:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDMEU1MEQ4MjAyOEY1QkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDMEU1MEQ4MjAyOEY1QkQ5AA==\",\"timestamp\":\"1768143212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:23:35+05:30"} [2026-01-11 20:23:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBDMEU1MEQ4MjAyOEY1QkQ5AA== [2026-01-11 20:23:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:53:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGQjA5MTIzNkVEMTc3NDY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGQjA5MTIzNkVEMTc3NDY3AA==", "timestamp": "1768143218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:23:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:23:40] [INFO] Sending instructions to 917202000200 [2026-01-11 20:23:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:23:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:23:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b349e7230dd8491f9ee6e999ce64d92d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:23:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGQjA5MTIzNkVEMTc3NDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGQjA5MTIzNkVEMTc3NDY3AA==\",\"timestamp\":\"1768143218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:23:41+05:30"} [2026-01-11 20:23:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGQjA5MTIzNkVEMTc3NDY3AA== [2026-01-11 20:23:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:23:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGQjA5MTIzNkVEMTc3NDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZGQjA5MTIzNkVEMTc3NDY3AA==\",\"timestamp\":\"1768143218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:23:44+05:30"} [2026-01-11 20:23:45] [DEBUG] Ignoring event: delivered [2026-01-11 20:23:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:53:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFNjIxM0IxMDQxNDkxNTA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFNjIxM0IxMDQxNDkxNTA1AA==", "timestamp": "1768143224", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:23:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:23:45] [INFO] Sending instructions to 917202000200 [2026-01-11 20:23:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:23:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:23:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e8e17b78d354f598e5dd2e7773c5c6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:23:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:53:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCQTk0RDk3Q0Q2NDBBNkRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCQTk0RDk3Q0Q2NDBBNkRCAA==", "timestamp": "1768143229", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:23:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:23:51] [INFO] Sending instructions to 917202000200 [2026-01-11 20:23:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:23:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:23:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFNjIxM0IxMDQxNDkxNTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFNjIxM0IxMDQxNDkxNTA1AA==\",\"timestamp\":\"1768143224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:23:50+05:30"} [2026-01-11 20:23:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFNjIxM0IxMDQxNDkxNTA1AA== [2026-01-11 20:23:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97fdbc863a0e479bb57f35ad67c57ecd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:23:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFNjIxM0IxMDQxNDkxNTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFNjIxM0IxMDQxNDkxNTA1AA==\",\"timestamp\":\"1768143224\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:23:50+05:30"} [2026-01-11 20:23:51] [DEBUG] Ignoring event: delivered [2026-01-11 20:23:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCQTk0RDk3Q0Q2NDBBNkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCQTk0RDk3Q0Q2NDBBNkRCAA==\",\"timestamp\":\"1768143229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:23:56+05:30"} [2026-01-11 20:23:57] [DEBUG] Ignoring event: delivered [2026-01-11 20:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:23:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCQTk0RDk3Q0Q2NDBBNkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCQTk0RDk3Q0Q2NDBBNkRCAA==\",\"timestamp\":\"1768143229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:24:03+05:30"} [2026-01-11 20:24:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlCQTk0RDk3Q0Q2NDBBNkRCAA== [2026-01-11 20:24:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:54:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1Q0IzOEFBODI5NTUzQUREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1Q0IzOEFBODI5NTUzQUREAA==", "timestamp": "1768143265", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:24:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:24:28] [INFO] Sending instructions to 917202000200 [2026-01-11 20:24:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:24:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:24:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81883a1d092a463082e8f9d449d44d4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:24:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:24:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1Q0IzOEFBODI5NTUzQUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1Q0IzOEFBODI5NTUzQUREAA==\",\"timestamp\":\"1768143265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:24:28+05:30"} [2026-01-11 20:24:29] [DEBUG] Ignoring event: delivered [2026-01-11 20:24:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:24:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1Q0IzOEFBODI5NTUzQUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1Q0IzOEFBODI5NTUzQUREAA==\",\"timestamp\":\"1768143265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:24:28+05:30"} [2026-01-11 20:24:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1Q0IzOEFBODI5NTUzQUREAA== [2026-01-11 20:24:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:54:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQzM0QjNBNDE4Q0ZBRkFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQzM0QjNBNDE4Q0ZBRkFBAA==", "timestamp": "1768143272", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:24:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:24:34] [INFO] Sending instructions to 917202000200 [2026-01-11 20:24:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:24:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:24:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c958410a7874e9dba6cbfc642921f7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:24:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQzM0QjNBNDE4Q0ZBRkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQzM0QjNBNDE4Q0ZBRkFBAA==\",\"timestamp\":\"1768143272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:24:34+05:30"} [2026-01-11 20:24:35] [DEBUG] Ignoring event: delivered [2026-01-11 20:24:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQzM0QjNBNDE4Q0ZBRkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQzM0QjNBNDE4Q0ZBRkFBAA==\",\"timestamp\":\"1768143272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:24:35+05:30"} [2026-01-11 20:24:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyQzM0QjNBNDE4Q0ZBRkFBAA== [2026-01-11 20:24:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:54:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyOUYwRkE5MDRCNzRGRDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyOUYwRkE5MDRCNzRGRDhBAA==", "timestamp": "1768143278", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:24:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:24:40] [INFO] Sending instructions to 917202000200 [2026-01-11 20:24:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:24:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:24:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d686885a88f430391a9322374183f32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:24:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:24:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyOUYwRkE5MDRCNzRGRDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyOUYwRkE5MDRCNzRGRDhBAA==\",\"timestamp\":\"1768143278\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:24:41+05:30"} [2026-01-11 20:24:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyOUYwRkE5MDRCNzRGRDhBAA== [2026-01-11 20:24:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:54:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1NjY5RjU4RjA2NjQ4MENFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1NjY5RjU4RjA2NjQ4MENFAA==", "timestamp": "1768143284", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:24:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:24:46] [INFO] Sending instructions to 917202000200 [2026-01-11 20:24:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:24:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:24:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyOUYwRkE5MDRCNzRGRDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyOUYwRkE5MDRCNzRGRDhBAA==\",\"timestamp\":\"1768143278\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:24:45+05:30"} [2026-01-11 20:24:46] [DEBUG] Ignoring event: delivered [2026-01-11 20:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1NjY5RjU4RjA2NjQ4MENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1NjY5RjU4RjA2NjQ4MENFAA==\",\"timestamp\":\"1768143284\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:24:46+05:30"} [2026-01-11 20:24:46] [DEBUG] Ignoring event: delivered [2026-01-11 20:24:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8664fbe29294178b03f1c267d3374cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:24:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:24:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1NjY5RjU4RjA2NjQ4MENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1NjY5RjU4RjA2NjQ4MENFAA==\",\"timestamp\":\"1768143284\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:24:48+05:30"} [2026-01-11 20:24:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1NjY5RjU4RjA2NjQ4MENFAA== [2026-01-11 20:25:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:55:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NTEyNTYxQzI1MzJERDU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NTEyNTYxQzI1MzJERDU3AA==", "timestamp": "1768143321", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:25:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:25:22] [INFO] Sending instructions to 917202000200 [2026-01-11 20:25:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:25:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:25:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c18b999d5f834133941738456d383217", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:25:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:25:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NTEyNTYxQzI1MzJERDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NTEyNTYxQzI1MzJERDU3AA==\",\"timestamp\":\"1768143321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:25:26+05:30"} [2026-01-11 20:25:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NTEyNTYxQzI1MzJERDU3AA== [2026-01-11 20:25:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:25:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NTEyNTYxQzI1MzJERDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0NTEyNTYxQzI1MzJERDU3AA==\",\"timestamp\":\"1768143321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:25:26+05:30"} [2026-01-11 20:25:26] [DEBUG] Ignoring event: delivered [2026-01-11 20:25:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:55:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NDQ4MEUzMkE0ODczNDE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NDQ4MEUzMkE0ODczNDE5AA==", "timestamp": "1768143326", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:25:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:25:28] [INFO] Sending instructions to 917202000200 [2026-01-11 20:25:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:25:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:25:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d40efd0164f544ab912ed995f850266c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:25:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NDQ4MEUzMkE0ODczNDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NDQ4MEUzMkE0ODczNDE5AA==\",\"timestamp\":\"1768143326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:25:30+05:30"} [2026-01-11 20:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:25:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NDQ4MEUzMkE0ODczNDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NDQ4MEUzMkE0ODczNDE5AA==\",\"timestamp\":\"1768143326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:25:30+05:30"} [2026-01-11 20:25:31] [DEBUG] Ignoring event: delivered [2026-01-11 20:25:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NDQ4MEUzMkE0ODczNDE5AA== [2026-01-11 20:25:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:55:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDNkU3REQ2MzM0QjNFNDVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDNkU3REQ2MzM0QjNFNDVGAA==", "timestamp": "1768143332", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:25:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:25:33] [INFO] Sending instructions to 917202000200 [2026-01-11 20:25:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:25:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:25:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ceb2c523438048f58608e8912aba67d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:25:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:25:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDNkU3REQ2MzM0QjNFNDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDNkU3REQ2MzM0QjNFNDVGAA==\",\"timestamp\":\"1768143332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:25:42+05:30"} [2026-01-11 20:25:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDNkU3REQ2MzM0QjNFNDVGAA== [2026-01-11 20:25:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:25:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDNkU3REQ2MzM0QjNFNDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDNkU3REQ2MzM0QjNFNDVGAA==\",\"timestamp\":\"1768143332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:25:42+05:30"} [2026-01-11 20:25:43] [DEBUG] Ignoring event: delivered [2026-01-11 20:26:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:56:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRkU5RTczODhCOTBBQjZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRkU5RTczODhCOTBBQjZBAA==", "timestamp": "1768143368", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:26:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:26:10] [INFO] Sending instructions to 917202000200 [2026-01-11 20:26:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:26:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:26:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bbe55e2a4c940d69179390396f524da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:26:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRkU5RTczODhCOTBBQjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRkU5RTczODhCOTBBQjZBAA==\",\"timestamp\":\"1768143368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:26:10+05:30"} [2026-01-11 20:26:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRkU5RTczODhCOTBBQjZBAA== [2026-01-11 20:26:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:56:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDMyNEI4MzE3OTY2RTU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDMyNEI4MzE3OTY2RTU1AA==", "timestamp": "1768143374", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:26:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:26:16] [INFO] Sending instructions to 917202000200 [2026-01-11 20:26:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:26:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:26:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb22d3c506c341b4953c59e25829d396", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:26:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRkU5RTczODhCOTBBQjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBRkU5RTczODhCOTBBQjZBAA==\",\"timestamp\":\"1768143368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:26:16+05:30"} [2026-01-11 20:26:17] [DEBUG] Ignoring event: delivered [2026-01-11 20:26:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:26:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDMyNEI4MzE3OTY2RTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDMyNEI4MzE3OTY2RTU1AA==\",\"timestamp\":\"1768143374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:26:17+05:30"} [2026-01-11 20:26:17] [DEBUG] Ignoring event: delivered [2026-01-11 20:26:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:56:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCMjBBMkQzQTU0NDY2OENBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCMjBBMkQzQTU0NDY2OENBAA==", "timestamp": "1768143379", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:26:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:26:21] [INFO] Sending instructions to 917202000200 [2026-01-11 20:26:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:26:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:26:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4718054d46a14792bd84041a207d8200", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:26:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:26:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDMyNEI4MzE3OTY2RTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDMyNEI4MzE3OTY2RTU1AA==\",\"timestamp\":\"1768143374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:26:22+05:30"} [2026-01-11 20:26:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNDMyNEI4MzE3OTY2RTU1AA== [2026-01-11 20:26:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:26:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCMjBBMkQzQTU0NDY2OENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCMjBBMkQzQTU0NDY2OENBAA==\",\"timestamp\":\"1768143379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:26:22+05:30"} [2026-01-11 20:26:23] [DEBUG] Ignoring event: delivered [2026-01-11 20:26:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:26:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCMjBBMkQzQTU0NDY2OENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCMjBBMkQzQTU0NDY2OENBAA==\",\"timestamp\":\"1768143379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:26:24+05:30"} [2026-01-11 20:26:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCMjBBMkQzQTU0NDY2OENBAA== [2026-01-11 20:26:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:56:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0NkJDNjMxQkMyRUY0QTJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0NkJDNjMxQkMyRUY0QTJEAA==", "timestamp": "1768143415", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:26:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:26:57] [INFO] Sending instructions to 917202000200 [2026-01-11 20:26:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:26:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:26:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dea00109718f49708b189737cf7b8d29", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:27:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:26:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0NkJDNjMxQkMyRUY0QTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0NkJDNjMxQkMyRUY0QTJEAA==\",\"timestamp\":\"1768143415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:00+05:30"} [2026-01-11 20:27:01] [DEBUG] Ignoring event: delivered [2026-01-11 20:27:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:57:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MERBQTUwM0JEREFBMUIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MERBQTUwM0JEREFBMUIxAA==", "timestamp": "1768143421", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:27:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:27:02] [INFO] Sending instructions to 917202000200 [2026-01-11 20:27:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:27:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:27:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d6cf24c398e4a88a8fbd797aaffff50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MERBQTUwM0JEREFBMUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MERBQTUwM0JEREFBMUIxAA==\",\"timestamp\":\"1768143421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:05+05:30"} [2026-01-11 20:27:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MERBQTUwM0JEREFBMUIxAA== [2026-01-11 20:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MERBQTUwM0JEREFBMUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0MERBQTUwM0JEREFBMUIxAA==\",\"timestamp\":\"1768143421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:05+05:30"} [2026-01-11 20:27:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:26:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0NkJDNjMxQkMyRUY0QTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0NkJDNjMxQkMyRUY0QTJEAA==\",\"timestamp\":\"1768143415\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:05+05:30"} [2026-01-11 20:27:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0NkJDNjMxQkMyRUY0QTJEAA== [2026-01-11 20:27:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:57:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCOEI0QTE1M0M5QjRDMTFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCOEI0QTE1M0M5QjRDMTFFAA==", "timestamp": "1768143426", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:27:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:27:08] [INFO] Sending instructions to 917202000200 [2026-01-11 20:27:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:27:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:27:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9884f0f680114c28811cb01ec6321868", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:27:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCOEI0QTE1M0M5QjRDMTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCOEI0QTE1M0M5QjRDMTFFAA==\",\"timestamp\":\"1768143426\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:08+05:30"} [2026-01-11 20:27:09] [DEBUG] Ignoring event: delivered [2026-01-11 20:27:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCOEI0QTE1M0M5QjRDMTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCOEI0QTE1M0M5QjRDMTFFAA==\",\"timestamp\":\"1768143426\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:09+05:30"} [2026-01-11 20:27:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCOEI0QTE1M0M5QjRDMTFFAA== [2026-01-11 20:27:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:57:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzQzVBQjZCQjdFOUVGRjBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzQzVBQjZCQjdFOUVGRjBFAA==", "timestamp": "1768143431", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:27:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:27:13] [INFO] Sending instructions to 917202000200 [2026-01-11 20:27:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:27:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:27:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a6efe2b61ae4ceb910bdf65cb195da2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:27:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzQzVBQjZCQjdFOUVGRjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzQzVBQjZCQjdFOUVGRjBFAA==\",\"timestamp\":\"1768143431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:17+05:30"} [2026-01-11 20:27:18] [DEBUG] Ignoring event: delivered [2026-01-11 20:27:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzQzVBQjZCQjdFOUVGRjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzQzVBQjZCQjdFOUVGRjBFAA==\",\"timestamp\":\"1768143431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:17+05:30"} [2026-01-11 20:27:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzQzVBQjZCQjdFOUVGRjBFAA== [2026-01-11 20:27:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:57:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwQ0UxNkYxNTRDOUM5MTc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwQ0UxNkYxNTRDOUM5MTc3AA==", "timestamp": "1768143467", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:27:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:27:49] [INFO] Sending instructions to 917202000200 [2026-01-11 20:27:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:27:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:27:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6bd52630f59466aa31faff2d4a04f80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:27:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwQ0UxNkYxNTRDOUM5MTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwQ0UxNkYxNTRDOUM5MTc3AA==\",\"timestamp\":\"1768143467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:51+05:30"} [2026-01-11 20:27:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwQ0UxNkYxNTRDOUM5MTc3AA== [2026-01-11 20:27:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwQ0UxNkYxNTRDOUM5MTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwQ0UxNkYxNTRDOUM5MTc3AA==\",\"timestamp\":\"1768143467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:51+05:30"} [2026-01-11 20:27:52] [DEBUG] Ignoring event: delivered [2026-01-11 20:27:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:57:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5QTREOTMwNTAzQjlGMTBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5QTREOTMwNTAzQjlGMTBCAA==", "timestamp": "1768143473", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:27:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:27:55] [INFO] Sending instructions to 917202000200 [2026-01-11 20:27:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:27:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:27:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f9188b9d2eb4cdea3f3bc7cb35a80ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:27:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5QTREOTMwNTAzQjlGMTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5QTREOTMwNTAzQjlGMTBCAA==\",\"timestamp\":\"1768143473\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:27:56+05:30"} [2026-01-11 20:27:57] [DEBUG] Ignoring event: delivered [2026-01-11 20:28:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:27:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5QTREOTMwNTAzQjlGMTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5QTREOTMwNTAzQjlGMTBCAA==\",\"timestamp\":\"1768143473\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:00+05:30"} [2026-01-11 20:28:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc5QTREOTMwNTAzQjlGMTBCAA== [2026-01-11 20:28:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:58:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwREM3RjU1OERCNUI1QzdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwREM3RjU1OERCNUI1QzdGAA==", "timestamp": "1768143478", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:28:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:28:00] [INFO] Sending instructions to 917202000200 [2026-01-11 20:28:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:28:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:28:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9709d6893991468ea7833a071d81e50e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwREM3RjU1OERCNUI1QzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwREM3RjU1OERCNUI1QzdGAA==\",\"timestamp\":\"1768143478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:04+05:30"} [2026-01-11 20:28:05] [DEBUG] Ignoring event: delivered [2026-01-11 20:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwREM3RjU1OERCNUI1QzdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwREM3RjU1OERCNUI1QzdGAA==\",\"timestamp\":\"1768143478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:04+05:30"} [2026-01-11 20:28:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwREM3RjU1OERCNUI1QzdGAA== [2026-01-11 20:28:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:58:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxOEMyQ0E4NERCMzAwNEM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxOEMyQ0E4NERCMzAwNEM4AA==", "timestamp": "1768143484", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:28:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:28:06] [INFO] Sending instructions to 917202000200 [2026-01-11 20:28:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:28:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:28:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c3ae4b3c2d24cf6ac33291d09e5209c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:28:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxOEMyQ0E4NERCMzAwNEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxOEMyQ0E4NERCMzAwNEM4AA==\",\"timestamp\":\"1768143484\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:09+05:30"} [2026-01-11 20:28:10] [DEBUG] Ignoring event: delivered [2026-01-11 20:28:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:58:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzQkY2M0E0MDIxMTBDOEJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzQkY2M0E0MDIxMTBDOEJEAA==", "timestamp": "1768143489", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:28:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:28:11] [INFO] Sending instructions to 917202000200 [2026-01-11 20:28:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:28:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:28:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3a0cfa012f147d39c3118142cc77fb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:28:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzQkY2M0E0MDIxMTBDOEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzQkY2M0E0MDIxMTBDOEJEAA==\",\"timestamp\":\"1768143489\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:11+05:30"} [2026-01-11 20:28:12] [DEBUG] Ignoring event: delivered [2026-01-11 20:28:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzQkY2M0E0MDIxMTBDOEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzQkY2M0E0MDIxMTBDOEJEAA==\",\"timestamp\":\"1768143489\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:14+05:30"} [2026-01-11 20:28:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzQkY2M0E0MDIxMTBDOEJEAA== [2026-01-11 20:28:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxOEMyQ0E4NERCMzAwNEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxOEMyQ0E4NERCMzAwNEM4AA==\",\"timestamp\":\"1768143484\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:14+05:30"} [2026-01-11 20:28:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxOEMyQ0E4NERCMzAwNEM4AA== [2026-01-11 20:28:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:58:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRFNDZGRTZBMDkwNjU4ODlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRFNDZGRTZBMDkwNjU4ODlDAA==", "timestamp": "1768143495", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:28:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:28:17] [INFO] Sending instructions to 917202000200 [2026-01-11 20:28:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:28:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:28:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a9810764c11457e958e22600ad0e3c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:28:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRFNDZGRTZBMDkwNjU4ODlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRFNDZGRTZBMDkwNjU4ODlDAA==\",\"timestamp\":\"1768143495\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:22+05:30"} [2026-01-11 20:28:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRFNDZGRTZBMDkwNjU4ODlDAA== [2026-01-11 20:28:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRFNDZGRTZBMDkwNjU4ODlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRFNDZGRTZBMDkwNjU4ODlDAA==\",\"timestamp\":\"1768143495\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:22+05:30"} [2026-01-11 20:28:22] [DEBUG] Ignoring event: delivered [2026-01-11 20:28:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:58:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1QzAxOTZDQ0U1Q0FERDMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1QzAxOTZDQ0U1Q0FERDMyAA==", "timestamp": "1768143531", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:28:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:28:53] [INFO] Sending instructions to 917202000200 [2026-01-11 20:28:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:28:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:28:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09dd8d7e96524747847838efbf8dcb7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:28:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1QzAxOTZDQ0U1Q0FERDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1QzAxOTZDQ0U1Q0FERDMyAA==\",\"timestamp\":\"1768143531\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:53+05:30"} [2026-01-11 20:28:54] [DEBUG] Ignoring event: delivered [2026-01-11 20:28:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1QzAxOTZDQ0U1Q0FERDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1QzAxOTZDQ0U1Q0FERDMyAA==\",\"timestamp\":\"1768143531\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:57+05:30"} [2026-01-11 20:28:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1QzAxOTZDQ0U1Q0FERDMyAA== [2026-01-11 20:28:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:58:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjUzOTk1N0Q1RThDNEQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjUzOTk1N0Q1RThDNEQxAA==", "timestamp": "1768143537", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:28:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:28:58] [INFO] Sending instructions to 917202000200 [2026-01-11 20:28:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:28:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:28:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1738891805304c23a08a96393ed4b3b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:29:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjUzOTk1N0Q1RThDNEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjUzOTk1N0Q1RThDNEQxAA==\",\"timestamp\":\"1768143537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:28:59+05:30"} [2026-01-11 20:29:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjUzOTk1N0Q1RThDNEQxAA== [2026-01-11 20:29:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjUzOTk1N0Q1RThDNEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3QjUzOTk1N0Q1RThDNEQxAA==\",\"timestamp\":\"1768143537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:29:03+05:30"} [2026-01-11 20:29:04] [DEBUG] Ignoring event: delivered [2026-01-11 20:29:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:59:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4ODE0Qjc1Qzg0QjgzQTA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4ODE0Qjc1Qzg0QjgzQTA5AA==", "timestamp": "1768143573", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:29:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:29:34] [INFO] Sending instructions to 917202000200 [2026-01-11 20:29:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:29:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:29:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9b931fec5c942618756e5a1a29a465b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:29:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:29:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4ODE0Qjc1Qzg0QjgzQTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4ODE0Qjc1Qzg0QjgzQTA5AA==\",\"timestamp\":\"1768143573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:29:35+05:30"} [2026-01-11 20:29:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4ODE0Qjc1Qzg0QjgzQTA5AA== [2026-01-11 20:29:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:59:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFOUU5OEEyM0I3RkE0RDIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFOUU5OEEyM0I3RkE0RDIzAA==", "timestamp": "1768143578", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:29:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:29:40] [INFO] Sending instructions to 917202000200 [2026-01-11 20:29:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:29:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:29:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6db17b3ceb0443ea16e29e550132cec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:29:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFOUU5OEEyM0I3RkE0RDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFOUU5OEEyM0I3RkE0RDIzAA==\",\"timestamp\":\"1768143578\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:29:42+05:30"} [2026-01-11 20:29:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFOUU5OEEyM0I3RkE0RDIzAA== [2026-01-11 20:29:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:29:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4ODE0Qjc1Qzg0QjgzQTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4ODE0Qjc1Qzg0QjgzQTA5AA==\",\"timestamp\":\"1768143573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:29:41+05:30"} [2026-01-11 20:29:43] [DEBUG] Ignoring event: delivered [2026-01-11 20:29:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:59:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NjMxQTI5RUEzN0Q3MTQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NjMxQTI5RUEzN0Q3MTQ2AA==", "timestamp": "1768143583", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:29:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:29:45] [INFO] Sending instructions to 917202000200 [2026-01-11 20:29:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:29:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:29:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f77ebefd2b1242cdbe0def5dc1336464", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:29:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFOUU5OEEyM0I3RkE0RDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFOUU5OEEyM0I3RkE0RDIzAA==\",\"timestamp\":\"1768143578\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:29:45+05:30"} [2026-01-11 20:29:45] [DEBUG] Ignoring event: delivered [2026-01-11 20:29:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NjMxQTI5RUEzN0Q3MTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NjMxQTI5RUEzN0Q3MTQ2AA==\",\"timestamp\":\"1768143583\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:29:45+05:30"} [2026-01-11 20:29:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NjMxQTI5RUEzN0Q3MTQ2AA== [2026-01-11 20:29:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NjMxQTI5RUEzN0Q3MTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3NjMxQTI5RUEzN0Q3MTQ2AA==\",\"timestamp\":\"1768143583\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:29:48+05:30"} [2026-01-11 20:29:48] [DEBUG] Ignoring event: delivered [2026-01-11 20:29:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 14:59:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCOEZFOUJGRDVBNENGMkRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCOEZFOUJGRDVBNENGMkRBAA==", "timestamp": "1768143589", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:29:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:29:50] [INFO] Sending instructions to 917202000200 [2026-01-11 20:29:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:29:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:29:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de6f860faa0240088a0fdcf4c64cbb36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:29:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCOEZFOUJGRDVBNENGMkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCOEZFOUJGRDVBNENGMkRBAA==\",\"timestamp\":\"1768143589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:29:51+05:30"} [2026-01-11 20:29:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCOEZFOUJGRDVBNENGMkRBAA== [2026-01-11 20:29:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCOEZFOUJGRDVBNENGMkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCOEZFOUJGRDVBNENGMkRBAA==\",\"timestamp\":\"1768143589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:29:51+05:30"} [2026-01-11 20:29:52] [DEBUG] Ignoring event: delivered [2026-01-11 20:30:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:00:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNEQ3MDMwNzQ2MjAzMzA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNEQ3MDMwNzQ2MjAzMzA3AA==", "timestamp": "1768143625", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:30:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:30:28] [INFO] Sending instructions to 917202000200 [2026-01-11 20:30:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:30:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:30:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75a7bbdb45a248158421d9c923d957bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:30:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNEQ3MDMwNzQ2MjAzMzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNEQ3MDMwNzQ2MjAzMzA3AA==\",\"timestamp\":\"1768143625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:29+05:30"} [2026-01-11 20:30:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNEQ3MDMwNzQ2MjAzMzA3AA== [2026-01-11 20:30:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNEQ3MDMwNzQ2MjAzMzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNEQ3MDMwNzQ2MjAzMzA3AA==\",\"timestamp\":\"1768143625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:29+05:30"} [2026-01-11 20:30:30] [DEBUG] Ignoring event: delivered [2026-01-11 20:30:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:00:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRGMjc3QThFQTNCRUJCMjNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRGMjc3QThFQTNCRUJCMjNCAA==", "timestamp": "1768143631", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:30:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:30:34] [INFO] Sending instructions to 917202000200 [2026-01-11 20:30:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:30:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:30:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc1b6605ec294830b92765dee70e631b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:30:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRGMjc3QThFQTNCRUJCMjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRGMjc3QThFQTNCRUJCMjNCAA==\",\"timestamp\":\"1768143631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:37+05:30"} [2026-01-11 20:30:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRGMjc3QThFQTNCRUJCMjNCAA== [2026-01-11 20:30:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRGMjc3QThFQTNCRUJCMjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRGMjc3QThFQTNCRUJCMjNCAA==\",\"timestamp\":\"1768143631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:37+05:30"} [2026-01-11 20:30:38] [DEBUG] Ignoring event: delivered [2026-01-11 20:30:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:00:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2QUQyMjBCMzYxNkJBRDdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2QUQyMjBCMzYxNkJBRDdEAA==", "timestamp": "1768143639", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:30:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:30:41] [INFO] Sending instructions to 917202000200 [2026-01-11 20:30:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:30:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:30:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03716e96c0ab45b78f3a7f18e203d2a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2QUQyMjBCMzYxNkJBRDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2QUQyMjBCMzYxNkJBRDdEAA==\",\"timestamp\":\"1768143639\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:41+05:30"} [2026-01-11 20:30:42] [DEBUG] Ignoring event: delivered [2026-01-11 20:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2QUQyMjBCMzYxNkJBRDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2QUQyMjBCMzYxNkJBRDdEAA==\",\"timestamp\":\"1768143639\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:41+05:30"} [2026-01-11 20:30:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2QUQyMjBCMzYxNkJBRDdEAA== [2026-01-11 20:30:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:00:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NDFGMzIzRThBMTI3OTIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NDFGMzIzRThBMTI3OTIxAA==", "timestamp": "1768143645", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:30:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:30:47] [INFO] Sending instructions to 917202000200 [2026-01-11 20:30:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:30:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:30:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7b6d9b899754124abe1efcbbfddd873", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NDFGMzIzRThBMTI3OTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NDFGMzIzRThBMTI3OTIxAA==\",\"timestamp\":\"1768143645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:48+05:30"} [2026-01-11 20:30:49] [DEBUG] Ignoring event: delivered [2026-01-11 20:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NDFGMzIzRThBMTI3OTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NDFGMzIzRThBMTI3OTIxAA==\",\"timestamp\":\"1768143645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:48+05:30"} [2026-01-11 20:30:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NDFGMzIzRThBMTI3OTIxAA== [2026-01-11 20:30:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:00:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE1REJEOEJBRjA1RTNGOEREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE1REJEOEJBRjA1RTNGOEREAA==", "timestamp": "1768143651", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:30:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:30:53] [INFO] Sending instructions to 917202000200 [2026-01-11 20:30:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:30:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:30:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14b054cb2b2e40bc9f5c5010c73bc504", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:30:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE1REJEOEJBRjA1RTNGOEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE1REJEOEJBRjA1RTNGOEREAA==\",\"timestamp\":\"1768143651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:56+05:30"} [2026-01-11 20:30:56] [DEBUG] Ignoring event: delivered [2026-01-11 20:30:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:00:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBENjg0RkM2NDhFOUI0MkI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBENjg0RkM2NDhFOUI0MkI3AA==", "timestamp": "1768143657", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:30:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:30:59] [INFO] Sending instructions to 917202000200 [2026-01-11 20:30:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:30:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:30:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2820f38fbb9d42c7b4536fbe8c72df04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:30:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE1REJEOEJBRjA1RTNGOEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE1REJEOEJBRjA1RTNGOEREAA==\",\"timestamp\":\"1768143651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:30:59+05:30"} [2026-01-11 20:30:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE1REJEOEJBRjA1RTNGOEREAA== [2026-01-11 20:31:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBENjg0RkM2NDhFOUI0MkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBENjg0RkM2NDhFOUI0MkI3AA==\",\"timestamp\":\"1768143657\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:31:01+05:30"} [2026-01-11 20:31:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBENjg0RkM2NDhFOUI0MkI3AA== [2026-01-11 20:31:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBENjg0RkM2NDhFOUI0MkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBENjg0RkM2NDhFOUI0MkI3AA==\",\"timestamp\":\"1768143657\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:31:01+05:30"} [2026-01-11 20:31:02] [DEBUG] Ignoring event: delivered [2026-01-11 20:31:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:01:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRjU5ODZBQjY1OUQyMEYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRjU5ODZBQjY1OUQyMEYxAA==", "timestamp": "1768143693", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:31:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:31:35] [INFO] Sending instructions to 917202000200 [2026-01-11 20:31:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:31:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:31:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d76747c7d88471fbc10559003991d7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:31:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:31:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRjU5ODZBQjY1OUQyMEYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRjU5ODZBQjY1OUQyMEYxAA==\",\"timestamp\":\"1768143693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:31:37+05:30"} [2026-01-11 20:31:38] [DEBUG] Ignoring event: delivered [2026-01-11 20:31:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:31:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRjU5ODZBQjY1OUQyMEYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRjU5ODZBQjY1OUQyMEYxAA==\",\"timestamp\":\"1768143693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:31:40+05:30"} [2026-01-11 20:31:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyRjU5ODZBQjY1OUQyMEYxAA== [2026-01-11 20:31:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:01:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzQkQzMUQxNTE5OURCN0NEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzQkQzMUQxNTE5OURCN0NEAA==", "timestamp": "1768143699", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:31:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:31:42] [INFO] Sending instructions to 917202000200 [2026-01-11 20:31:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:31:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:31:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51587667e03c40b796ba11c880d64a05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:31:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:31:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzQkQzMUQxNTE5OURCN0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzQkQzMUQxNTE5OURCN0NEAA==\",\"timestamp\":\"1768143699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:31:45+05:30"} [2026-01-11 20:31:45] [DEBUG] Ignoring event: delivered [2026-01-11 20:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:31:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzQkQzMUQxNTE5OURCN0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzQkQzMUQxNTE5OURCN0NEAA==\",\"timestamp\":\"1768143699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:31:45+05:30"} [2026-01-11 20:31:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUzQkQzMUQxNTE5OURCN0NEAA== [2026-01-11 20:31:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:01:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDRUMzQjBGMzM4MjU2ODM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDRUMzQjBGMzM4MjU2ODM3AA==", "timestamp": "1768143705", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:31:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:31:47] [INFO] Sending instructions to 917202000200 [2026-01-11 20:31:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:31:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:31:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "455687c61ef54999a49b73fe49b36270", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:31:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:31:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDRUMzQjBGMzM4MjU2ODM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDRUMzQjBGMzM4MjU2ODM3AA==\",\"timestamp\":\"1768143705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:31:49+05:30"} [2026-01-11 20:31:50] [DEBUG] Ignoring event: delivered [2026-01-11 20:31:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:01:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0M0Q3RTFFMTg5NDk4OUE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0M0Q3RTFFMTg5NDk4OUE3AA==", "timestamp": "1768143711", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:31:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:31:53] [INFO] Sending instructions to 917202000200 [2026-01-11 20:31:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:31:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:31:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56beb98446234f8da807afccd653d2ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:31:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:31:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDRUMzQjBGMzM4MjU2ODM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDRUMzQjBGMzM4MjU2ODM3AA==\",\"timestamp\":\"1768143705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:31:55+05:30"} [2026-01-11 20:31:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDRUMzQjBGMzM4MjU2ODM3AA== [2026-01-11 20:31:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:31:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0M0Q3RTFFMTg5NDk4OUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0M0Q3RTFFMTg5NDk4OUE3AA==\",\"timestamp\":\"1768143711\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:31:56+05:30"} [2026-01-11 20:31:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0M0Q3RTFFMTg5NDk4OUE3AA== [2026-01-11 20:32:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:31:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0M0Q3RTFFMTg5NDk4OUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0M0Q3RTFFMTg5NDk4OUE3AA==\",\"timestamp\":\"1768143711\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:32:01+05:30"} [2026-01-11 20:32:02] [DEBUG] Ignoring event: delivered [2026-01-11 20:32:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:02:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjA3RUE3QkIxNjJFNDhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjA3RUE3QkIxNjJFNDhGAA==", "timestamp": "1768143747", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:32:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:32:29] [INFO] Sending instructions to 917202000200 [2026-01-11 20:32:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:32:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:32:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e25e110f47c4aefbf8738abf7d11783", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:32:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjA3RUE3QkIxNjJFNDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjA3RUE3QkIxNjJFNDhGAA==\",\"timestamp\":\"1768143747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:32:30+05:30"} [2026-01-11 20:32:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjA3RUE3QkIxNjJFNDhGAA== [2026-01-11 20:32:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjA3RUE3QkIxNjJFNDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjA3RUE3QkIxNjJFNDhGAA==\",\"timestamp\":\"1768143747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:32:32+05:30"} [2026-01-11 20:32:33] [DEBUG] Ignoring event: delivered [2026-01-11 20:32:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:02:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QjU5QUVBNTYyOEQ0RjkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QjU5QUVBNTYyOEQ0RjkwAA==", "timestamp": "1768143752", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:32:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:32:34] [INFO] Sending instructions to 917202000200 [2026-01-11 20:32:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:32:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:32:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c968ef6b66648ec9af215fe3d73c499", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:32:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QjU5QUVBNTYyOEQ0RjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QjU5QUVBNTYyOEQ0RjkwAA==\",\"timestamp\":\"1768143752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:32:38+05:30"} [2026-01-11 20:32:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QjU5QUVBNTYyOEQ0RjkwAA== [2026-01-11 20:32:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QjU5QUVBNTYyOEQ0RjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QjU5QUVBNTYyOEQ0RjkwAA==\",\"timestamp\":\"1768143752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:32:38+05:30"} [2026-01-11 20:32:39] [DEBUG] Ignoring event: delivered [2026-01-11 20:32:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:02:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMDU5QzQ1QTA1NEY1Qjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMDU5QzQ1QTA1NEY1Qjg3AA==", "timestamp": "1768143758", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:32:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:32:40] [INFO] Sending instructions to 917202000200 [2026-01-11 20:32:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:32:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:32:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd7ddbbe5caa48d09377dfd6ecd35d95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:32:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:32:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMDU5QzQ1QTA1NEY1Qjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMDU5QzQ1QTA1NEY1Qjg3AA==\",\"timestamp\":\"1768143758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:32:41+05:30"} [2026-01-11 20:32:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMDU5QzQ1QTA1NEY1Qjg3AA== [2026-01-11 20:32:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:32:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMDU5QzQ1QTA1NEY1Qjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMDU5QzQ1QTA1NEY1Qjg3AA==\",\"timestamp\":\"1768143758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:32:41+05:30"} [2026-01-11 20:32:42] [DEBUG] Ignoring event: delivered [2026-01-11 20:33:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:03:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyQzY1MkI5NURCMUNFMTk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyQzY1MkI5NURCMUNFMTk5AA==", "timestamp": "1768143794", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:33:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:33:16] [INFO] Sending instructions to 917202000200 [2026-01-11 20:33:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:33:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:33:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22e6bce046ec43dc9b568a1da6f1b151", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyQzY1MkI5NURCMUNFMTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyQzY1MkI5NURCMUNFMTk5AA==\",\"timestamp\":\"1768143794\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:33:16+05:30"} [2026-01-11 20:33:17] [DEBUG] Ignoring event: delivered [2026-01-11 20:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyQzY1MkI5NURCMUNFMTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyQzY1MkI5NURCMUNFMTk5AA==\",\"timestamp\":\"1768143794\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:33:20+05:30"} [2026-01-11 20:33:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyQzY1MkI5NURCMUNFMTk5AA== [2026-01-11 20:33:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:03:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NjBBNTYzMDc0OTE5REQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NjBBNTYzMDc0OTE5REQyAA==", "timestamp": "1768143800", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:33:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:33:22] [INFO] Sending instructions to 917202000200 [2026-01-11 20:33:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:33:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:33:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef691530563246508235576c33a6e18f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:33:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:33:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NjBBNTYzMDc0OTE5REQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NjBBNTYzMDc0OTE5REQyAA==\",\"timestamp\":\"1768143800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:33:23+05:30"} [2026-01-11 20:33:23] [DEBUG] Ignoring event: delivered [2026-01-11 20:33:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:03:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NjhCQUNCNjdBMjY0Nzg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NjhCQUNCNjdBMjY0Nzg0AA==", "timestamp": "1768143806", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:33:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:33:27] [INFO] Sending instructions to 917202000200 [2026-01-11 20:33:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:33:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:33:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "319341748cc247659a26d10d9766287b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:33:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NjBBNTYzMDc0OTE5REQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NjBBNTYzMDc0OTE5REQyAA==\",\"timestamp\":\"1768143800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:33:29+05:30"} [2026-01-11 20:33:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2NjBBNTYzMDc0OTE5REQyAA== [2026-01-11 20:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:33:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NjhCQUNCNjdBMjY0Nzg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NjhCQUNCNjdBMjY0Nzg0AA==\",\"timestamp\":\"1768143806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:33:29+05:30"} [2026-01-11 20:33:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NjhCQUNCNjdBMjY0Nzg0AA== [2026-01-11 20:33:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:33:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NjhCQUNCNjdBMjY0Nzg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk0NjhCQUNCNjdBMjY0Nzg0AA==\",\"timestamp\":\"1768143806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:33:35+05:30"} [2026-01-11 20:33:35] [DEBUG] Ignoring event: delivered [2026-01-11 20:34:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:04:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0MzQwODI2MzQzM0U0MjkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0MzQwODI2MzQzM0U0MjkyAA==", "timestamp": "1768143842", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:34:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:34:04] [INFO] Sending instructions to 917202000200 [2026-01-11 20:34:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:34:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:34:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dfbdf5065554498b941372408ee29f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0MzQwODI2MzQzM0U0MjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0MzQwODI2MzQzM0U0MjkyAA==\",\"timestamp\":\"1768143842\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:34:05+05:30"} [2026-01-11 20:34:07] [DEBUG] Ignoring event: delivered [2026-01-11 20:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0MzQwODI2MzQzM0U0MjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0MzQwODI2MzQzM0U0MjkyAA==\",\"timestamp\":\"1768143842\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:34:05+05:30"} [2026-01-11 20:34:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA0MzQwODI2MzQzM0U0MjkyAA== [2026-01-11 20:34:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:04:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2QjI2NENFRkY5N0I4OTZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2QjI2NENFRkY5N0I4OTZGAA==", "timestamp": "1768143847", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:34:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:34:09] [INFO] Sending instructions to 917202000200 [2026-01-11 20:34:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:34:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:34:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "584a8c9ba8c44b929102ef75b0f1131f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:34:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2QjI2NENFRkY5N0I4OTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2QjI2NENFRkY5N0I4OTZGAA==\",\"timestamp\":\"1768143847\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:34:11+05:30"} [2026-01-11 20:34:12] [DEBUG] Ignoring event: delivered [2026-01-11 20:34:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2QjI2NENFRkY5N0I4OTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2QjI2NENFRkY5N0I4OTZGAA==\",\"timestamp\":\"1768143847\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:34:11+05:30"} [2026-01-11 20:34:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2QjI2NENFRkY5N0I4OTZGAA== [2026-01-11 20:34:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:04:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RUQ0OUE5RjY5ODA4RUE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RUQ0OUE5RjY5ODA4RUE2AA==", "timestamp": "1768143853", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:34:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:34:15] [INFO] Sending instructions to 917202000200 [2026-01-11 20:34:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:34:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:34:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1337d5bc602a454e84c5fb46af72a166", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:34:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RUQ0OUE5RjY5ODA4RUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RUQ0OUE5RjY5ODA4RUE2AA==\",\"timestamp\":\"1768143853\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:34:17+05:30"} [2026-01-11 20:34:18] [DEBUG] Ignoring event: delivered [2026-01-11 20:34:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RUQ0OUE5RjY5ODA4RUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RUQ0OUE5RjY5ODA4RUE2AA==\",\"timestamp\":\"1768143853\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:34:17+05:30"} [2026-01-11 20:34:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RUQ0OUE5RjY5ODA4RUE2AA== [2026-01-11 20:34:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:04:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTQxODk4MjkwRjlEQjk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTQxODk4MjkwRjlEQjk0AA==", "timestamp": "1768143859", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:34:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:34:21] [INFO] Sending instructions to 917202000200 [2026-01-11 20:34:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:34:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:34:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a5172b3fd094218b3910eb63e65b118", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:34:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTQxODk4MjkwRjlEQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTQxODk4MjkwRjlEQjk0AA==\",\"timestamp\":\"1768143859\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:34:23+05:30"} [2026-01-11 20:34:23] [DEBUG] Ignoring event: delivered [2026-01-11 20:34:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTQxODk4MjkwRjlEQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTQxODk4MjkwRjlEQjk0AA==\",\"timestamp\":\"1768143859\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:34:23+05:30"} [2026-01-11 20:34:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTQxODk4MjkwRjlEQjk0AA== [2026-01-11 20:34:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:04:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRENjZCODMyMTA5NjMzMzUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRENjZCODMyMTA5NjMzMzUzAA==", "timestamp": "1768143895", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:34:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:34:57] [INFO] Sending instructions to 917202000200 [2026-01-11 20:34:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:34:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:34:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ee26d479f3a417c92470d72ea8b4d12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:35:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRENjZCODMyMTA5NjMzMzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRENjZCODMyMTA5NjMzMzUzAA==\",\"timestamp\":\"1768143895\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:34:59+05:30"} [2026-01-11 20:35:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRENjZCODMyMTA5NjMzMzUzAA== [2026-01-11 20:35:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:05:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRDlFQ0YxNTc1NkQwNUFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRDlFQ0YxNTc1NkQwNUFBAA==", "timestamp": "1768143901", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:35:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:35:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:35:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:35:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:35:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eec5573d7d0949df9700b1e5235edb73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:35:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRENjZCODMyMTA5NjMzMzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRENjZCODMyMTA5NjMzMzUzAA==\",\"timestamp\":\"1768143895\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:04+05:30"} [2026-01-11 20:35:04] [DEBUG] Ignoring event: delivered [2026-01-11 20:35:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRDlFQ0YxNTc1NkQwNUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRDlFQ0YxNTc1NkQwNUFBAA==\",\"timestamp\":\"1768143901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:04+05:30"} [2026-01-11 20:35:05] [DEBUG] Ignoring event: delivered [2026-01-11 20:35:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:05:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAwRkE5RUZCQjU3Qzc2RkJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAwRkE5RUZCQjU3Qzc2RkJEAA==", "timestamp": "1768143906", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:35:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:35:08] [INFO] Sending instructions to 917202000200 [2026-01-11 20:35:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:35:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:35:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c446d3caf2a454ba593ceb26d325446", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRDlFQ0YxNTc1NkQwNUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRDlFQ0YxNTc1NkQwNUFBAA==\",\"timestamp\":\"1768143901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:08+05:30"} [2026-01-11 20:35:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRDlFQ0YxNTc1NkQwNUFBAA== [2026-01-11 20:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAwRkE5RUZCQjU3Qzc2RkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAwRkE5RUZCQjU3Qzc2RkJEAA==\",\"timestamp\":\"1768143906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:10+05:30"} [2026-01-11 20:35:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAwRkE5RUZCQjU3Qzc2RkJEAA== [2026-01-11 20:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAwRkE5RUZCQjU3Qzc2RkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAwRkE5RUZCQjU3Qzc2RkJEAA==\",\"timestamp\":\"1768143906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:10+05:30"} [2026-01-11 20:35:11] [DEBUG] Ignoring event: delivered [2026-01-11 20:35:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:05:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDNTFEMTk2MzQ2NjFGNDQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDNTFEMTk2MzQ2NjFGNDQzAA==", "timestamp": "1768143912", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:35:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:35:13] [INFO] Sending instructions to 917202000200 [2026-01-11 20:35:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:35:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:35:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76c93713bf9047448902c21f91cc7ac0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:35:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDNTFEMTk2MzQ2NjFGNDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDNTFEMTk2MzQ2NjFGNDQzAA==\",\"timestamp\":\"1768143912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:15+05:30"} [2026-01-11 20:35:16] [DEBUG] Ignoring event: delivered [2026-01-11 20:35:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDNTFEMTk2MzQ2NjFGNDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDNTFEMTk2MzQ2NjFGNDQzAA==\",\"timestamp\":\"1768143912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:15+05:30"} [2026-01-11 20:35:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDNTFEMTk2MzQ2NjFGNDQzAA== [2026-01-11 20:35:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:05:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2OEYzNjQ1QTlBNTZDQUExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2OEYzNjQ1QTlBNTZDQUExAA==", "timestamp": "1768143948", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:35:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:35:50] [INFO] Sending instructions to 917202000200 [2026-01-11 20:35:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:35:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:35:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0ce28435a294a2da20b2129d6b4ff14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:35:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2OEYzNjQ1QTlBNTZDQUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2OEYzNjQ1QTlBNTZDQUExAA==\",\"timestamp\":\"1768143948\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:53+05:30"} [2026-01-11 20:35:54] [DEBUG] Ignoring event: delivered [2026-01-11 20:35:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:05:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyQUYwMjM4NTE1NkM2NTkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyQUYwMjM4NTE1NkM2NTkzAA==", "timestamp": "1768143954", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:35:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:35:56] [INFO] Sending instructions to 917202000200 [2026-01-11 20:35:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:35:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:35:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fe2727ac277429faf6c6d1778329792", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2OEYzNjQ1QTlBNTZDQUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2OEYzNjQ1QTlBNTZDQUExAA==\",\"timestamp\":\"1768143948\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:57+05:30"} [2026-01-11 20:35:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2OEYzNjQ1QTlBNTZDQUExAA== [2026-01-11 20:35:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyQUYwMjM4NTE1NkM2NTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyQUYwMjM4NTE1NkM2NTkzAA==\",\"timestamp\":\"1768143954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:35:57+05:30"} [2026-01-11 20:35:59] [DEBUG] Ignoring event: delivered [2026-01-11 20:36:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:35:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyQUYwMjM4NTE1NkM2NTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyQUYwMjM4NTE1NkM2NTkzAA==\",\"timestamp\":\"1768143954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:36:01+05:30"} [2026-01-11 20:36:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIyQUYwMjM4NTE1NkM2NTkzAA== [2026-01-11 20:36:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:06:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQ0NBRDczQ0JGNkZCOUJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQ0NBRDczQ0JGNkZCOUJEAA==", "timestamp": "1768143960", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:36:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:36:02] [INFO] Sending instructions to 917202000200 [2026-01-11 20:36:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:36:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:36:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f07c43839d0840ef982eb8ad876c157e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:36:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:36:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQ0NBRDczQ0JGNkZCOUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQ0NBRDczQ0JGNkZCOUJEAA==\",\"timestamp\":\"1768143960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:36:05+05:30"} [2026-01-11 20:36:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQ0NBRDczQ0JGNkZCOUJEAA== [2026-01-11 20:36:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:36:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQ0NBRDczQ0JGNkZCOUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQ0NBRDczQ0JGNkZCOUJEAA==\",\"timestamp\":\"1768143960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:36:11+05:30"} [2026-01-11 20:36:12] [DEBUG] Ignoring event: delivered [2026-01-11 20:36:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:06:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMzQ1MTVGMTJBMDhFMUYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMzQ1MTVGMTJBMDhFMUYzAA==", "timestamp": "1768143996", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:36:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:36:38] [INFO] Sending instructions to 917202000200 [2026-01-11 20:36:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:36:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:36:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c8d3cecd5484b688e4f65b406ecf22e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:36:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMzQ1MTVGMTJBMDhFMUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMzQ1MTVGMTJBMDhFMUYzAA==\",\"timestamp\":\"1768143996\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:36:43+05:30"} [2026-01-11 20:36:44] [DEBUG] Ignoring event: delivered [2026-01-11 20:36:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:06:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBENzBCQUJDQzU2RDZGMDA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBENzBCQUJDQzU2RDZGMDA2AA==", "timestamp": "1768144002", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:36:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:36:44] [INFO] Sending instructions to 917202000200 [2026-01-11 20:36:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:36:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:36:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63f5da9c2c3346618c08991e23e1fca0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:36:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMzQ1MTVGMTJBMDhFMUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMzQ1MTVGMTJBMDhFMUYzAA==\",\"timestamp\":\"1768143996\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:36:44+05:30"} [2026-01-11 20:36:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVDMzQ1MTVGMTJBMDhFMUYzAA== [2026-01-11 20:36:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:36:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBENzBCQUJDQzU2RDZGMDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBENzBCQUJDQzU2RDZGMDA2AA==\",\"timestamp\":\"1768144002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:36:44+05:30"} [2026-01-11 20:36:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBENzBCQUJDQzU2RDZGMDA2AA== [2026-01-11 20:36:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:36:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBENzBCQUJDQzU2RDZGMDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBENzBCQUJDQzU2RDZGMDA2AA==\",\"timestamp\":\"1768144002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:36:45+05:30"} [2026-01-11 20:36:45] [DEBUG] Ignoring event: delivered [2026-01-11 20:36:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:06:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThEREJBOEZFMjk5QTJCQjcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThEREJBOEZFMjk5QTJCQjcyAA==", "timestamp": "1768144008", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:36:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:36:50] [INFO] Sending instructions to 917202000200 [2026-01-11 20:36:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:36:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:36:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73e51dca5e1044eaaa29155fa08d47d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:36:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:36:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThEREJBOEZFMjk5QTJCQjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThEREJBOEZFMjk5QTJCQjcyAA==\",\"timestamp\":\"1768144008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:36:51+05:30"} [2026-01-11 20:36:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThEREJBOEZFMjk5QTJCQjcyAA== [2026-01-11 20:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:36:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThEREJBOEZFMjk5QTJCQjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThEREJBOEZFMjk5QTJCQjcyAA==\",\"timestamp\":\"1768144008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:36:56+05:30"} [2026-01-11 20:36:57] [DEBUG] Ignoring event: delivered [2026-01-11 20:37:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:07:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1QzJDNjRGQ0UyMzlENDcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1QzJDNjRGQ0UyMzlENDcyAA==", "timestamp": "1768144044", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:37:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:37:26] [INFO] Sending instructions to 917202000200 [2026-01-11 20:37:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:37:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:37:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cdef837fb4194803a6ed24361a8685ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:37:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:37:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1QzJDNjRGQ0UyMzlENDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1QzJDNjRGQ0UyMzlENDcyAA==\",\"timestamp\":\"1768144044\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:37:27+05:30"} [2026-01-11 20:37:28] [DEBUG] Ignoring event: delivered [2026-01-11 20:37:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:07:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2QUMyQ0M0MEY4MjA1RDhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2QUMyQ0M0MEY4MjA1RDhDAA==", "timestamp": "1768144050", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:37:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:37:32] [INFO] Sending instructions to 917202000200 [2026-01-11 20:37:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:37:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:37:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac87369caa924095a67b7e5b7674397b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:37:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:37:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1QzJDNjRGQ0UyMzlENDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1QzJDNjRGQ0UyMzlENDcyAA==\",\"timestamp\":\"1768144044\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:37:32+05:30"} [2026-01-11 20:37:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM1QzJDNjRGQ0UyMzlENDcyAA== [2026-01-11 20:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:37:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2QUMyQ0M0MEY4MjA1RDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2QUMyQ0M0MEY4MjA1RDhDAA==\",\"timestamp\":\"1768144050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:37:34+05:30"} [2026-01-11 20:37:35] [DEBUG] Ignoring event: delivered [2026-01-11 20:37:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:37:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2QUMyQ0M0MEY4MjA1RDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2QUMyQ0M0MEY4MjA1RDhDAA==\",\"timestamp\":\"1768144050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:37:35+05:30"} [2026-01-11 20:37:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2QUMyQ0M0MEY4MjA1RDhDAA== [2026-01-11 20:37:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:07:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5NjgwRjM5NzNGRUEzQjk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5NjgwRjM5NzNGRUEzQjk1AA==", "timestamp": "1768144056", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:37:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:37:38] [INFO] Sending instructions to 917202000200 [2026-01-11 20:37:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:37:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:37:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "268996172cf3431c83c6b77e75934877", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:37:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5NjgwRjM5NzNGRUEzQjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5NjgwRjM5NzNGRUEzQjk1AA==\",\"timestamp\":\"1768144056\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:37:38+05:30"} [2026-01-11 20:37:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5NjgwRjM5NzNGRUEzQjk1AA== [2026-01-11 20:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:37:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5NjgwRjM5NzNGRUEzQjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E5NjgwRjM5NzNGRUEzQjk1AA==\",\"timestamp\":\"1768144056\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:37:38+05:30"} [2026-01-11 20:37:39] [DEBUG] Ignoring event: delivered [2026-01-11 20:37:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:07:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNkNFQzE0NUNCNEY5NDczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNkNFQzE0NUNCNEY5NDczAA==", "timestamp": "1768144062", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:37:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:37:44] [INFO] Sending instructions to 917202000200 [2026-01-11 20:37:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:37:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:37:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02f0402261054e3f8c34580f0925c138", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:37:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:37:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNkNFQzE0NUNCNEY5NDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNkNFQzE0NUNCNEY5NDczAA==\",\"timestamp\":\"1768144062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:37:46+05:30"} [2026-01-11 20:37:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNkNFQzE0NUNCNEY5NDczAA== [2026-01-11 20:37:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:37:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNkNFQzE0NUNCNEY5NDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGNkNFQzE0NUNCNEY5NDczAA==\",\"timestamp\":\"1768144062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:37:50+05:30"} [2026-01-11 20:37:50] [DEBUG] Ignoring event: delivered [2026-01-11 20:38:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:08:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI4QzcyQzVDOTVCMTcwOUUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI4QzcyQzVDOTVCMTcwOUUwAA==", "timestamp": "1768144098", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:38:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:38:20] [INFO] Sending instructions to 917202000200 [2026-01-11 20:38:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:38:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:38:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00d8e6615a9b45b8b7723c61114e66a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:38:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI4QzcyQzVDOTVCMTcwOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI4QzcyQzVDOTVCMTcwOUUwAA==\",\"timestamp\":\"1768144098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:38:20+05:30"} [2026-01-11 20:38:21] [DEBUG] Ignoring event: delivered [2026-01-11 20:38:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI4QzcyQzVDOTVCMTcwOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI4QzcyQzVDOTVCMTcwOUUwAA==\",\"timestamp\":\"1768144098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:38:20+05:30"} [2026-01-11 20:38:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI4QzcyQzVDOTVCMTcwOUUwAA== [2026-01-11 20:38:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:08:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ1NDY0QzlFQzAyRjAzODJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ1NDY0QzlFQzAyRjAzODJGAA==", "timestamp": "1768144104", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:38:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:38:26] [INFO] Sending instructions to 917202000200 [2026-01-11 20:38:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:38:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:38:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "798830dac8e543d3b38e00a67e13d2ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:38:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:38:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ1NDY0QzlFQzAyRjAzODJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ1NDY0QzlFQzAyRjAzODJGAA==\",\"timestamp\":\"1768144104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:38:26+05:30"} [2026-01-11 20:38:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ1NDY0QzlFQzAyRjAzODJGAA== [2026-01-11 20:38:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:38:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ1NDY0QzlFQzAyRjAzODJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ1NDY0QzlFQzAyRjAzODJGAA==\",\"timestamp\":\"1768144104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:38:26+05:30"} [2026-01-11 20:38:27] [DEBUG] Ignoring event: delivered [2026-01-11 20:38:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:08:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1MkIwNDA3NTg0NTlBNUJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1MkIwNDA3NTg0NTlBNUJDAA==", "timestamp": "1768144109", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:38:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:38:31] [INFO] Sending instructions to 917202000200 [2026-01-11 20:38:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:38:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:38:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "faccd0f5dae64203a513a01aefee96d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:38:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:38:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1MkIwNDA3NTg0NTlBNUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1MkIwNDA3NTg0NTlBNUJDAA==\",\"timestamp\":\"1768144109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:38:32+05:30"} [2026-01-11 20:38:33] [DEBUG] Ignoring event: delivered [2026-01-11 20:38:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:38:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1MkIwNDA3NTg0NTlBNUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1MkIwNDA3NTg0NTlBNUJDAA==\",\"timestamp\":\"1768144109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:38:38+05:30"} [2026-01-11 20:38:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg1MkIwNDA3NTg0NTlBNUJDAA== [2026-01-11 20:39:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:09:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NEZGNDhCQzg0N0UzMjlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NEZGNDhCQzg0N0UzMjlEAA==", "timestamp": "1768144145", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:39:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:39:07] [INFO] Sending instructions to 917202000200 [2026-01-11 20:39:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:39:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "add09e607b22463792fb5161b358af0e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:39:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NEZGNDhCQzg0N0UzMjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NEZGNDhCQzg0N0UzMjlEAA==\",\"timestamp\":\"1768144145\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:39:09+05:30"} [2026-01-11 20:39:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NEZGNDhCQzg0N0UzMjlEAA== [2026-01-11 20:39:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:09:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMkFEMjFENDYyODA3NjU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMkFEMjFENDYyODA3NjU4AA==", "timestamp": "1768144151", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:39:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:39:12] [INFO] Sending instructions to 917202000200 [2026-01-11 20:39:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:39:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:39:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e08975752a7447c8b4189b264ecedc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMkFEMjFENDYyODA3NjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMkFEMjFENDYyODA3NjU4AA==\",\"timestamp\":\"1768144151\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:39:13+05:30"} [2026-01-11 20:39:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMkFEMjFENDYyODA3NjU4AA== [2026-01-11 20:39:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NEZGNDhCQzg0N0UzMjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM3NEZGNDhCQzg0N0UzMjlEAA==\",\"timestamp\":\"1768144145\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:39:14+05:30"} [2026-01-11 20:39:14] [DEBUG] Ignoring event: delivered [2026-01-11 20:39:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMkFEMjFENDYyODA3NjU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAyMkFEMjFENDYyODA3NjU4AA==\",\"timestamp\":\"1768144151\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:39:14+05:30"} [2026-01-11 20:39:14] [DEBUG] Ignoring event: delivered [2026-01-11 20:39:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:09:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4OTlENTBFNTYxNzg5RUE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4OTlENTBFNTYxNzg5RUE0AA==", "timestamp": "1768144156", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:39:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:39:18] [INFO] Sending instructions to 917202000200 [2026-01-11 20:39:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:39:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:39:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24ff89b3dc8f4980b32f2fc09bf21875", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:39:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4OTlENTBFNTYxNzg5RUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4OTlENTBFNTYxNzg5RUE0AA==\",\"timestamp\":\"1768144156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:39:21+05:30"} [2026-01-11 20:39:21] [DEBUG] Ignoring event: delivered [2026-01-11 20:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4OTlENTBFNTYxNzg5RUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4OTlENTBFNTYxNzg5RUE0AA==\",\"timestamp\":\"1768144156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:39:22+05:30"} [2026-01-11 20:39:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4OTlENTBFNTYxNzg5RUE0AA== [2026-01-11 20:39:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:09:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Q0YwMEM5MjkyRThBRjE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Q0YwMEM5MjkyRThBRjE1AA==", "timestamp": "1768144161", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:39:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:39:23] [INFO] Sending instructions to 917202000200 [2026-01-11 20:39:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:39:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:39:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfbbab2ec2644c54a1d97ddd5d7b1dd3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:39:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Q0YwMEM5MjkyRThBRjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Q0YwMEM5MjkyRThBRjE1AA==\",\"timestamp\":\"1768144161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:39:29+05:30"} [2026-01-11 20:39:29] [DEBUG] Ignoring event: delivered [2026-01-11 20:39:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Q0YwMEM5MjkyRThBRjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Q0YwMEM5MjkyRThBRjE1AA==\",\"timestamp\":\"1768144161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:39:30+05:30"} [2026-01-11 20:39:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Q0YwMEM5MjkyRThBRjE1AA== [2026-01-11 20:39:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:09:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg3ODFCMEE4NDVGRTc3NzQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg3ODFCMEE4NDVGRTc3NzQ5AA==", "timestamp": "1768144197", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:39:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:39:59] [INFO] Sending instructions to 917202000200 [2026-01-11 20:39:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:39:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:39:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "750d6124546241dd9929fb427e470973", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:40:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg3ODFCMEE4NDVGRTc3NzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg3ODFCMEE4NDVGRTc3NzQ5AA==\",\"timestamp\":\"1768144197\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:01+05:30"} [2026-01-11 20:40:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg3ODFCMEE4NDVGRTc3NzQ5AA== [2026-01-11 20:40:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:39:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg3ODFCMEE4NDVGRTc3NzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg3ODFCMEE4NDVGRTc3NzQ5AA==\",\"timestamp\":\"1768144197\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:02+05:30"} [2026-01-11 20:40:02] [DEBUG] Ignoring event: delivered [2026-01-11 20:40:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:10:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4OUM4MkYwRThGRjU0NjA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4OUM4MkYwRThGRjU0NjA0AA==", "timestamp": "1768144203", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:40:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:40:04] [INFO] Sending instructions to 917202000200 [2026-01-11 20:40:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:40:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:40:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7643058bff884f75a8487aedb8ff0318", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4OUM4MkYwRThGRjU0NjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4OUM4MkYwRThGRjU0NjA0AA==\",\"timestamp\":\"1768144203\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:05+05:30"} [2026-01-11 20:40:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4OUM4MkYwRThGRjU0NjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4OUM4MkYwRThGRjU0NjA0AA==\",\"timestamp\":\"1768144203\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:05+05:30"} [2026-01-11 20:40:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4OUM4MkYwRThGRjU0NjA0AA== [2026-01-11 20:40:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:10:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwNEFBOTUwRTk1RjVDRUJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwNEFBOTUwRTk1RjVDRUJGAA==", "timestamp": "1768144208", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:40:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:40:09] [INFO] Sending instructions to 917202000200 [2026-01-11 20:40:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:40:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:40:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b93be6e25e1429ab51e974e0dceb1c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:40:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwNEFBOTUwRTk1RjVDRUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwNEFBOTUwRTk1RjVDRUJGAA==\",\"timestamp\":\"1768144208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:12+05:30"} [2026-01-11 20:40:13] [DEBUG] Ignoring event: delivered [2026-01-11 20:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwNEFBOTUwRTk1RjVDRUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwNEFBOTUwRTk1RjVDRUJGAA==\",\"timestamp\":\"1768144208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:16+05:30"} [2026-01-11 20:40:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwNEFBOTUwRTk1RjVDRUJGAA== [2026-01-11 20:40:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:10:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MTI3NkNBMUMwMUM0RkMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MTI3NkNBMUMwMUM0RkMxAA==", "timestamp": "1768144244", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:40:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:40:46] [INFO] Sending instructions to 917202000200 [2026-01-11 20:40:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:40:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:40:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "315dfe7ea135468ab183a3c4a0f7c9b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:40:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MTI3NkNBMUMwMUM0RkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MTI3NkNBMUMwMUM0RkMxAA==\",\"timestamp\":\"1768144244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:46+05:30"} [2026-01-11 20:40:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MTI3NkNBMUMwMUM0RkMxAA== [2026-01-11 20:40:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MTI3NkNBMUMwMUM0RkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4MTI3NkNBMUMwMUM0RkMxAA==\",\"timestamp\":\"1768144244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:46+05:30"} [2026-01-11 20:40:47] [DEBUG] Ignoring event: delivered [2026-01-11 20:40:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:10:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QkExQUUxOTAxMDlFMkZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QkExQUUxOTAxMDlFMkZGAA==", "timestamp": "1768144250", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:40:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:40:51] [INFO] Sending instructions to 917202000200 [2026-01-11 20:40:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:40:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:40:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "955f8f90a43c4d908f480c2409dce088", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:40:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QkExQUUxOTAxMDlFMkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QkExQUUxOTAxMDlFMkZGAA==\",\"timestamp\":\"1768144250\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:54+05:30"} [2026-01-11 20:40:55] [DEBUG] Ignoring event: delivered [2026-01-11 20:40:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:10:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc2QzVFN0JGNUMwNEQ0NjZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc2QzVFN0JGNUMwNEQ0NjZGAA==", "timestamp": "1768144255", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:40:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:40:57] [INFO] Sending instructions to 917202000200 [2026-01-11 20:40:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:40:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:40:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8352a8a6403e4a3faebe58396c4d5eb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QkExQUUxOTAxMDlFMkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QkExQUUxOTAxMDlFMkZGAA==\",\"timestamp\":\"1768144250\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:57+05:30"} [2026-01-11 20:40:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QkExQUUxOTAxMDlFMkZGAA== [2026-01-11 20:40:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc2QzVFN0JGNUMwNEQ0NjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc2QzVFN0JGNUMwNEQ0NjZGAA==\",\"timestamp\":\"1768144255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:40:58+05:30"} [2026-01-11 20:40:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc2QzVFN0JGNUMwNEQ0NjZGAA== [2026-01-11 20:41:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:11:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhDNjIyNDJFQUYwNUZGREREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhDNjIyNDJFQUYwNUZGREREAA==", "timestamp": "1768144261", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:41:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:41:02] [INFO] Sending instructions to 917202000200 [2026-01-11 20:41:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:41:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:41:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc2QzVFN0JGNUMwNEQ0NjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc2QzVFN0JGNUMwNEQ0NjZGAA==\",\"timestamp\":\"1768144255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:41:01+05:30"} [2026-01-11 20:41:02] [DEBUG] Ignoring event: delivered [2026-01-11 20:41:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c93df964b0c4adcbffdaf949c425cad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhDNjIyNDJFQUYwNUZGREREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhDNjIyNDJFQUYwNUZGREREAA==\",\"timestamp\":\"1768144261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:41:04+05:30"} [2026-01-11 20:41:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhDNjIyNDJFQUYwNUZGREREAA== [2026-01-11 20:41:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhDNjIyNDJFQUYwNUZGREREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhDNjIyNDJFQUYwNUZGREREAA==\",\"timestamp\":\"1768144261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:41:08+05:30"} [2026-01-11 20:41:09] [DEBUG] Ignoring event: delivered [2026-01-11 20:41:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:11:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4RDk2M0I5QjY2NkY3NzExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4RDk2M0I5QjY2NkY3NzExAA==", "timestamp": "1768144297", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:41:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:41:38] [INFO] Sending instructions to 917202000200 [2026-01-11 20:41:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:41:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:41:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75d1c46a75cd4c01a3e64af0e8a59a96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4RDk2M0I5QjY2NkY3NzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4RDk2M0I5QjY2NkY3NzExAA==\",\"timestamp\":\"1768144297\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:41:40+05:30"} [2026-01-11 20:41:41] [DEBUG] Ignoring event: delivered [2026-01-11 20:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4RDk2M0I5QjY2NkY3NzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4RDk2M0I5QjY2NkY3NzExAA==\",\"timestamp\":\"1768144297\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:41:40+05:30"} [2026-01-11 20:41:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ4RDk2M0I5QjY2NkY3NzExAA== [2026-01-11 20:41:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:11:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5MDQzOTlDOUEyOUU2QzFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5MDQzOTlDOUEyOUU2QzFFAA==", "timestamp": "1768144302", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:41:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:41:44] [INFO] Sending instructions to 917202000200 [2026-01-11 20:41:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:41:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:41:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e76772741dc84b3694ee77f4a419cb7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:41:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5MDQzOTlDOUEyOUU2QzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5MDQzOTlDOUEyOUU2QzFFAA==\",\"timestamp\":\"1768144302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:41:47+05:30"} [2026-01-11 20:41:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5MDQzOTlDOUEyOUU2QzFFAA== [2026-01-11 20:41:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5MDQzOTlDOUEyOUU2QzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5MDQzOTlDOUEyOUU2QzFFAA==\",\"timestamp\":\"1768144302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:41:47+05:30"} [2026-01-11 20:41:47] [DEBUG] Ignoring event: delivered [2026-01-11 20:41:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:11:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIxMTNDRjVGNDQ2QkIwODhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIxMTNDRjVGNDQ2QkIwODhEAA==", "timestamp": "1768144308", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:41:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:41:49] [INFO] Sending instructions to 917202000200 [2026-01-11 20:41:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:41:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:41:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4412b6c28ba490fbe09b79292338f8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIxMTNDRjVGNDQ2QkIwODhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIxMTNDRjVGNDQ2QkIwODhEAA==\",\"timestamp\":\"1768144308\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:41:50+05:30"} [2026-01-11 20:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIxMTNDRjVGNDQ2QkIwODhEAA== [2026-01-11 20:41:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIxMTNDRjVGNDQ2QkIwODhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIxMTNDRjVGNDQ2QkIwODhEAA==\",\"timestamp\":\"1768144308\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:41:54+05:30"} [2026-01-11 20:41:55] [DEBUG] Ignoring event: delivered [2026-01-11 20:42:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:12:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUIwNEJCNjU0MTgxRDNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUIwNEJCNjU0MTgxRDNBAA==", "timestamp": "1768144344", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:42:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:42:25] [INFO] Sending instructions to 917202000200 [2026-01-11 20:42:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:42:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:42:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb56d973125b4aa0b28f534e214e70d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:42:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUIwNEJCNjU0MTgxRDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUIwNEJCNjU0MTgxRDNBAA==\",\"timestamp\":\"1768144344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:42:27+05:30"} [2026-01-11 20:42:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUIwNEJCNjU0MTgxRDNBAA== [2026-01-11 20:42:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:12:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJFNzhERDFERTcwREQ2ODAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJFNzhERDFERTcwREQ2ODAwAA==", "timestamp": "1768144349", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:42:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:42:30] [INFO] Sending instructions to 917202000200 [2026-01-11 20:42:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:42:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:42:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd0e48c36bd1492680c2bfe38d522512", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:42:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:42:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUIwNEJCNjU0MTgxRDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBOUIwNEJCNjU0MTgxRDNBAA==\",\"timestamp\":\"1768144344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:42:31+05:30"} [2026-01-11 20:42:31] [DEBUG] Ignoring event: delivered [2026-01-11 20:42:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:42:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJFNzhERDFERTcwREQ2ODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJFNzhERDFERTcwREQ2ODAwAA==\",\"timestamp\":\"1768144349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:42:31+05:30"} [2026-01-11 20:42:31] [DEBUG] Ignoring event: delivered [2026-01-11 20:42:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:42:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJFNzhERDFERTcwREQ2ODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJFNzhERDFERTcwREQ2ODAwAA==\",\"timestamp\":\"1768144349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:42:34+05:30"} [2026-01-11 20:42:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJFNzhERDFERTcwREQ2ODAwAA== [2026-01-11 20:42:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:12:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTE4RDJFNEI3N0Q3OEYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTE4RDJFNEI3N0Q3OEYyAA==", "timestamp": "1768144354", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:42:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:42:35] [INFO] Sending instructions to 917202000200 [2026-01-11 20:42:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:42:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:42:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d2b6870c46c48de88ac0f213d403991", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:42:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTE4RDJFNEI3N0Q3OEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTE4RDJFNEI3N0Q3OEYyAA==\",\"timestamp\":\"1768144354\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:42:36+05:30"} [2026-01-11 20:42:36] [DEBUG] Ignoring event: delivered [2026-01-11 20:42:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTE4RDJFNEI3N0Q3OEYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTE4RDJFNEI3N0Q3OEYyAA==\",\"timestamp\":\"1768144354\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:42:37+05:30"} [2026-01-11 20:42:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTE4RDJFNEI3N0Q3OEYyAA== [2026-01-11 20:42:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:12:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQUQ2QzQ3MDJGMDExNkM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQUQ2QzQ3MDJGMDExNkM0AA==", "timestamp": "1768144359", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:42:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:42:41] [INFO] Sending instructions to 917202000200 [2026-01-11 20:42:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:42:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:42:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "529369f8a83542f68054b0bb7875f371", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:42:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:42:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQUQ2QzQ3MDJGMDExNkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQUQ2QzQ3MDJGMDExNkM0AA==\",\"timestamp\":\"1768144359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:42:41+05:30"} [2026-01-11 20:42:41] [DEBUG] Ignoring event: delivered [2026-01-11 20:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:42:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQUQ2QzQ3MDJGMDExNkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQUQ2QzQ3MDJGMDExNkM0AA==\",\"timestamp\":\"1768144359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:42:43+05:30"} [2026-01-11 20:42:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQwQUQ2QzQ3MDJGMDExNkM0AA== [2026-01-11 20:43:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:13:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDNDRkE4M0Y0MzI0RTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDNDRkE4M0Y0MzI0RTIwAA==", "timestamp": "1768144395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:43:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:43:17] [INFO] Sending instructions to 917202000200 [2026-01-11 20:43:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:43:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:43:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fabc4002b1c4e05ab0cb39a4a31b22d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:43:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDNDRkE4M0Y0MzI0RTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDNDRkE4M0Y0MzI0RTIwAA==\",\"timestamp\":\"1768144395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:43:19+05:30"} [2026-01-11 20:43:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDNDRkE4M0Y0MzI0RTIwAA== [2026-01-11 20:43:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDNDRkE4M0Y0MzI0RTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDNDRkE4M0Y0MzI0RTIwAA==\",\"timestamp\":\"1768144395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:43:19+05:30"} [2026-01-11 20:43:21] [DEBUG] Ignoring event: delivered [2026-01-11 20:43:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:13:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4NENFQUE3QTc1MEZGMEE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4NENFQUE3QTc1MEZGMEE4AA==", "timestamp": "1768144400", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:43:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:43:22] [INFO] Sending instructions to 917202000200 [2026-01-11 20:43:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:43:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:43:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15cc70023faa403380a26552bae758ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:43:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:43:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4NENFQUE3QTc1MEZGMEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4NENFQUE3QTc1MEZGMEE4AA==\",\"timestamp\":\"1768144400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:43:26+05:30"} [2026-01-11 20:43:27] [DEBUG] Ignoring event: delivered [2026-01-11 20:43:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:43:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4NENFQUE3QTc1MEZGMEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4NENFQUE3QTc1MEZGMEE4AA==\",\"timestamp\":\"1768144400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:43:26+05:30"} [2026-01-11 20:43:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4NENFQUE3QTc1MEZGMEE4AA== [2026-01-11 20:43:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:13:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDNENGNTVGM0I2OEIzMzY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDNENGNTVGM0I2OEIzMzY3AA==", "timestamp": "1768144406", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:43:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:43:27] [INFO] Sending instructions to 917202000200 [2026-01-11 20:43:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:43:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:43:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b34410bf2774dbd9cc69f90f3b18de8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:43:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDNENGNTVGM0I2OEIzMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDNENGNTVGM0I2OEIzMzY3AA==\",\"timestamp\":\"1768144406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:43:28+05:30"} [2026-01-11 20:43:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDNENGNTVGM0I2OEIzMzY3AA== [2026-01-11 20:43:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:43:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDNENGNTVGM0I2OEIzMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFDNENGNTVGM0I2OEIzMzY3AA==\",\"timestamp\":\"1768144406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:43:30+05:30"} [2026-01-11 20:43:31] [DEBUG] Ignoring event: delivered [2026-01-11 20:44:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:14:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzOTg4QkRDMDhCNTFDNEI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzOTg4QkRDMDhCNTFDNEI4AA==", "timestamp": "1768144442", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:44:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:44:04] [INFO] Sending instructions to 917202000200 [2026-01-11 20:44:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:44:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:44:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e65a410d665450ebdc4c21c179c1cb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:44:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzOTg4QkRDMDhCNTFDNEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzOTg4QkRDMDhCNTFDNEI4AA==\",\"timestamp\":\"1768144442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:05+05:30"} [2026-01-11 20:44:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzOTg4QkRDMDhCNTFDNEI4AA== [2026-01-11 20:44:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzOTg4QkRDMDhCNTFDNEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzOTg4QkRDMDhCNTFDNEI4AA==\",\"timestamp\":\"1768144442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:05+05:30"} [2026-01-11 20:44:05] [DEBUG] Ignoring event: delivered [2026-01-11 20:44:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:14:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0Q0VGMzBDNjc5MjJDRjE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0Q0VGMzBDNjc5MjJDRjE0AA==", "timestamp": "1768144448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:44:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:44:10] [INFO] Sending instructions to 917202000200 [2026-01-11 20:44:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:44:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:44:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa047657803d47b58b5db8d4109fcc06", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:44:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0Q0VGMzBDNjc5MjJDRjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0Q0VGMzBDNjc5MjJDRjE0AA==\",\"timestamp\":\"1768144448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:10+05:30"} [2026-01-11 20:44:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0Q0VGMzBDNjc5MjJDRjE0AA== [2026-01-11 20:44:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0Q0VGMzBDNjc5MjJDRjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI0Q0VGMzBDNjc5MjJDRjE0AA==\",\"timestamp\":\"1768144448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:11+05:30"} [2026-01-11 20:44:11] [DEBUG] Ignoring event: delivered [2026-01-11 20:44:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:14:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGNDUxMTVDNzNDOTJDNkQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGNDUxMTVDNzNDOTJDNkQ2AA==", "timestamp": "1768144454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:44:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:44:16] [INFO] Sending instructions to 917202000200 [2026-01-11 20:44:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:44:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:44:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "756d3df97e524bff80d748bbe9e8301b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:44:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGNDUxMTVDNzNDOTJDNkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGNDUxMTVDNzNDOTJDNkQ2AA==\",\"timestamp\":\"1768144454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:17+05:30"} [2026-01-11 20:44:17] [DEBUG] Ignoring event: delivered [2026-01-11 20:44:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:14:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQThENTNGNTcyREU3QTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQThENTNGNTcyREU3QTJCAA==", "timestamp": "1768144459", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:44:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:44:21] [INFO] Sending instructions to 917202000200 [2026-01-11 20:44:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:44:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:44:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "681c4afbe0b542339a11b42bde3b4ee8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:44:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGNDUxMTVDNzNDOTJDNkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGNDUxMTVDNzNDOTJDNkQ2AA==\",\"timestamp\":\"1768144454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:20+05:30"} [2026-01-11 20:44:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFGNDUxMTVDNzNDOTJDNkQ2AA== [2026-01-11 20:44:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQThENTNGNTcyREU3QTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQThENTNGNTcyREU3QTJCAA==\",\"timestamp\":\"1768144459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:22+05:30"} [2026-01-11 20:44:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQThENTNGNTcyREU3QTJCAA== [2026-01-11 20:44:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQThENTNGNTcyREU3QTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDQThENTNGNTcyREU3QTJCAA==\",\"timestamp\":\"1768144459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:28+05:30"} [2026-01-11 20:44:28] [DEBUG] Ignoring event: delivered [2026-01-11 20:44:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:14:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRUUwNkUzQkMzRDc4OTU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRUUwNkUzQkMzRDc4OTU3AA==", "timestamp": "1768144496", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:44:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:44:58] [INFO] Sending instructions to 917202000200 [2026-01-11 20:44:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:44:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:44:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b709ef7c4804806b324a7623a14a564", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:44:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRUUwNkUzQkMzRDc4OTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRUUwNkUzQkMzRDc4OTU3AA==\",\"timestamp\":\"1768144496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:59+05:30"} [2026-01-11 20:44:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRUUwNkUzQkMzRDc4OTU3AA== [2026-01-11 20:45:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:44:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRUUwNkUzQkMzRDc4OTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzRUUwNkUzQkMzRDc4OTU3AA==\",\"timestamp\":\"1768144496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:44:59+05:30"} [2026-01-11 20:45:00] [DEBUG] Ignoring event: delivered [2026-01-11 20:45:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:15:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMxNzcxMDZFMkFDRkE1NTI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMxNzcxMDZFMkFDRkE1NTI3AA==", "timestamp": "1768144502", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:45:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:45:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:45:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:45:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:45:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc2063c73890486da324b8fe13f41402", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMxNzcxMDZFMkFDRkE1NTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMxNzcxMDZFMkFDRkE1NTI3AA==\",\"timestamp\":\"1768144502\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:45:07+05:30"} [2026-01-11 20:45:07] [DEBUG] Ignoring event: delivered [2026-01-11 20:45:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:15:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFRDNEMTRBREQwQUM0OEYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFRDNEMTRBREQwQUM0OEYxAA==", "timestamp": "1768144507", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:45:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:45:08] [INFO] Sending instructions to 917202000200 [2026-01-11 20:45:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:45:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:45:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c005bbb796a24ca19e1b9c160536dab0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:45:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMxNzcxMDZFMkFDRkE1NTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMxNzcxMDZFMkFDRkE1NTI3AA==\",\"timestamp\":\"1768144502\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:45:11+05:30"} [2026-01-11 20:45:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMxNzcxMDZFMkFDRkE1NTI3AA== [2026-01-11 20:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFRDNEMTRBREQwQUM0OEYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFRDNEMTRBREQwQUM0OEYxAA==\",\"timestamp\":\"1768144507\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:45:13+05:30"} [2026-01-11 20:45:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFRDNEMTRBREQwQUM0OEYxAA== [2026-01-11 20:45:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:15:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNEMDU4MzlBODQyM0MyN0ZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNEMDU4MzlBODQyM0MyN0ZCAA==", "timestamp": "1768144512", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:45:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:45:14] [INFO] Sending instructions to 917202000200 [2026-01-11 20:45:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:45:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:45:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c29bd493ec44aaba8ef5d5b666180e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:45:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNEMDU4MzlBODQyM0MyN0ZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNEMDU4MzlBODQyM0MyN0ZCAA==\",\"timestamp\":\"1768144512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:45:16+05:30"} [2026-01-11 20:45:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNEMDU4MzlBODQyM0MyN0ZCAA== [2026-01-11 20:45:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNEMDU4MzlBODQyM0MyN0ZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNEMDU4MzlBODQyM0MyN0ZCAA==\",\"timestamp\":\"1768144512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:45:17+05:30"} [2026-01-11 20:45:19] [DEBUG] Ignoring event: delivered [2026-01-11 20:45:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFRDNEMTRBREQwQUM0OEYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJFRDNEMTRBREQwQUM0OEYxAA==\",\"timestamp\":\"1768144507\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:45:17+05:30"} [2026-01-11 20:45:19] [DEBUG] Ignoring event: delivered [2026-01-11 20:45:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:15:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU5RUNDNzNFOEUyOUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU5RUNDNzNFOEUyOUFBAA==", "timestamp": "1768144548", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:45:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:45:50] [INFO] Sending instructions to 917202000200 [2026-01-11 20:45:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:45:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:45:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8dbc250529924a798fe56b69a891ac34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU5RUNDNzNFOEUyOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU5RUNDNzNFOEUyOUFBAA==\",\"timestamp\":\"1768144548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:45:52+05:30"} [2026-01-11 20:45:52] [DEBUG] Ignoring event: delivered [2026-01-11 20:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU5RUNDNzNFOEUyOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU5RUNDNzNFOEUyOUFBAA==\",\"timestamp\":\"1768144548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:45:52+05:30"} [2026-01-11 20:45:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwMDU5RUNDNzNFOEUyOUFBAA== [2026-01-11 20:45:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:15:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4M0I0MEY3QTc0MDQzOUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4M0I0MEY3QTc0MDQzOUVDAA==", "timestamp": "1768144553", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:45:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:45:55] [INFO] Sending instructions to 917202000200 [2026-01-11 20:45:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:45:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:45:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4aac3b54fc9f43078f0ba5788e7d621b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:45:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4M0I0MEY3QTc0MDQzOUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4M0I0MEY3QTc0MDQzOUVDAA==\",\"timestamp\":\"1768144553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:45:58+05:30"} [2026-01-11 20:45:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4M0I0MEY3QTc0MDQzOUVDAA== [2026-01-11 20:46:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:16:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNDU4NzExODcxRjUxQjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNDU4NzExODcxRjUxQjIyAA==", "timestamp": "1768144558", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:46:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:46:00] [INFO] Sending instructions to 917202000200 [2026-01-11 20:46:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:46:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:46:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee77a090b2cf44769cebfe103b89b682", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:46:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNDU4NzExODcxRjUxQjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNDU4NzExODcxRjUxQjIyAA==\",\"timestamp\":\"1768144558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:02+05:30"} [2026-01-11 20:46:02] [DEBUG] Ignoring event: delivered [2026-01-11 20:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNDU4NzExODcxRjUxQjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNDU4NzExODcxRjUxQjIyAA==\",\"timestamp\":\"1768144558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:02+05:30"} [2026-01-11 20:46:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBNDU4NzExODcxRjUxQjIyAA== [2026-01-11 20:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4M0I0MEY3QTc0MDQzOUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4M0I0MEY3QTc0MDQzOUVDAA==\",\"timestamp\":\"1768144553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:02+05:30"} [2026-01-11 20:46:03] [DEBUG] Ignoring event: delivered [2026-01-11 20:46:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:16:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRFQ0Q3MkFDMEE3QzBDQkM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRFQ0Q3MkFDMEE3QzBDQkM3AA==", "timestamp": "1768144564", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:46:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:46:05] [INFO] Sending instructions to 917202000200 [2026-01-11 20:46:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:46:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:46:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b19c70f8aa9d4d4fb28ded89d63e9b4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:46:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRFQ0Q3MkFDMEE3QzBDQkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRFQ0Q3MkFDMEE3QzBDQkM3AA==\",\"timestamp\":\"1768144564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:06+05:30"} [2026-01-11 20:46:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:46:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRFQ0Q3MkFDMEE3QzBDQkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRFQ0Q3MkFDMEE3QzBDQkM3AA==\",\"timestamp\":\"1768144564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:08+05:30"} [2026-01-11 20:46:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRFQ0Q3MkFDMEE3QzBDQkM3AA== [2026-01-11 20:46:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:16:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0QTMxMjI3NkU1MzIxRkQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0QTMxMjI3NkU1MzIxRkQyAA==", "timestamp": "1768144569", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:46:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:46:11] [INFO] Sending instructions to 917202000200 [2026-01-11 20:46:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:46:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:46:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48bd2bdeb64f463ebd7418a7dbb20f15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0QTMxMjI3NkU1MzIxRkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0QTMxMjI3NkU1MzIxRkQyAA==\",\"timestamp\":\"1768144569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:11+05:30"} [2026-01-11 20:46:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0QTMxMjI3NkU1MzIxRkQyAA== [2026-01-11 20:46:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0QTMxMjI3NkU1MzIxRkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk0QTMxMjI3NkU1MzIxRkQyAA==\",\"timestamp\":\"1768144569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:11+05:30"} [2026-01-11 20:46:12] [DEBUG] Ignoring event: delivered [2026-01-11 20:46:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:16:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0OUM2NTFBNzAwOEQ3MzIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0OUM2NTFBNzAwOEQ3MzIwAA==", "timestamp": "1768144605", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:46:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:46:47] [INFO] Sending instructions to 917202000200 [2026-01-11 20:46:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:46:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:46:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3cae22929e8481e9a752b9160b1bb64", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:46:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0OUM2NTFBNzAwOEQ3MzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0OUM2NTFBNzAwOEQ3MzIwAA==\",\"timestamp\":\"1768144605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:50+05:30"} [2026-01-11 20:46:51] [DEBUG] Ignoring event: delivered [2026-01-11 20:46:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:16:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOUIzOUQyMTJBMEM5RkI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOUIzOUQyMTJBMEM5RkI2AA==", "timestamp": "1768144611", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:46:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:46:52] [INFO] Sending instructions to 917202000200 [2026-01-11 20:46:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:46:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:46:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70e4c70dc5e340629a39b311499de8e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:46:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0OUM2NTFBNzAwOEQ3MzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0OUM2NTFBNzAwOEQ3MzIwAA==\",\"timestamp\":\"1768144605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:53+05:30"} [2026-01-11 20:46:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0OUM2NTFBNzAwOEQ3MzIwAA== [2026-01-11 20:46:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOUIzOUQyMTJBMEM5RkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOUIzOUQyMTJBMEM5RkI2AA==\",\"timestamp\":\"1768144611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:53+05:30"} [2026-01-11 20:46:54] [DEBUG] Ignoring event: delivered [2026-01-11 20:46:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:16:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNEUyMkM3RDBDMkQ1MzEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNEUyMkM3RDBDMkQ1MzEzAA==", "timestamp": "1768144616", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:46:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:46:57] [INFO] Sending instructions to 917202000200 [2026-01-11 20:46:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:46:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:46:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d93268396560490ebc3fd5bf45593924", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:46:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOUIzOUQyMTJBMEM5RkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOUIzOUQyMTJBMEM5RkI2AA==\",\"timestamp\":\"1768144611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:57+05:30"} [2026-01-11 20:46:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVEOUIzOUQyMTJBMEM5RkI2AA== [2026-01-11 20:46:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNEUyMkM3RDBDMkQ1MzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNEUyMkM3RDBDMkQ1MzEzAA==\",\"timestamp\":\"1768144616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:57+05:30"} [2026-01-11 20:46:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNEUyMkM3RDBDMkQ1MzEzAA== [2026-01-11 20:46:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNEUyMkM3RDBDMkQ1MzEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCNEUyMkM3RDBDMkQ1MzEzAA==\",\"timestamp\":\"1768144616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:46:58+05:30"} [2026-01-11 20:46:58] [DEBUG] Ignoring event: delivered [2026-01-11 20:47:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:17:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NEQ3OTg4Rjc4QURFQTE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NEQ3OTg4Rjc4QURFQTE4AA==", "timestamp": "1768144652", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:47:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:47:33] [INFO] Sending instructions to 917202000200 [2026-01-11 20:47:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:47:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:47:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afe62b0ee4334fb5aea3b0532c46c7f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:47:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:47:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NEQ3OTg4Rjc4QURFQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NEQ3OTg4Rjc4QURFQTE4AA==\",\"timestamp\":\"1768144652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:47:34+05:30"} [2026-01-11 20:47:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NEQ3OTg4Rjc4QURFQTE4AA== [2026-01-11 20:47:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:47:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NEQ3OTg4Rjc4QURFQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5NEQ3OTg4Rjc4QURFQTE4AA==\",\"timestamp\":\"1768144652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:47:34+05:30"} [2026-01-11 20:47:35] [DEBUG] Ignoring event: delivered [2026-01-11 20:47:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:17:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0RjkzQTlDM0NDQTEzRDRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0RjkzQTlDM0NDQTEzRDRCAA==", "timestamp": "1768144657", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:47:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:47:39] [INFO] Sending instructions to 917202000200 [2026-01-11 20:47:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:47:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:47:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0cb2ddb1454f464298e8bf8ee7c4e29f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:47:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:47:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0RjkzQTlDM0NDQTEzRDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0RjkzQTlDM0NDQTEzRDRCAA==\",\"timestamp\":\"1768144657\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:47:39+05:30"} [2026-01-11 20:47:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0RjkzQTlDM0NDQTEzRDRCAA== [2026-01-11 20:47:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:17:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5REM5QTMyMjg5M0I4NDI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5REM5QTMyMjg5M0I4NDI1AA==", "timestamp": "1768144663", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:47:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:47:44] [INFO] Sending instructions to 917202000200 [2026-01-11 20:47:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:47:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:47:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8981ece3acf94147921a2573035671cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:47:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:47:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5REM5QTMyMjg5M0I4NDI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5REM5QTMyMjg5M0I4NDI1AA==\",\"timestamp\":\"1768144663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:47:46+05:30"} [2026-01-11 20:47:47] [DEBUG] Ignoring event: delivered [2026-01-11 20:47:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:47:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0RjkzQTlDM0NDQTEzRDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0RjkzQTlDM0NDQTEzRDRCAA==\",\"timestamp\":\"1768144657\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:47:46+05:30"} [2026-01-11 20:47:47] [DEBUG] Ignoring event: delivered [2026-01-11 20:47:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:17:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1NDkzRDA1QTY1NUYzODJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1NDkzRDA1QTY1NUYzODJDAA==", "timestamp": "1768144668", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:47:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:47:50] [INFO] Sending instructions to 917202000200 [2026-01-11 20:47:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:47:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:47:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "024f0e0366a64debb43cf988f2c89c1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:47:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:47:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1NDkzRDA1QTY1NUYzODJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1NDkzRDA1QTY1NUYzODJDAA==\",\"timestamp\":\"1768144668\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:47:51+05:30"} [2026-01-11 20:47:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1NDkzRDA1QTY1NUYzODJDAA== [2026-01-11 20:47:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:47:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5REM5QTMyMjg5M0I4NDI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5REM5QTMyMjg5M0I4NDI1AA==\",\"timestamp\":\"1768144663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:47:51+05:30"} [2026-01-11 20:47:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5REM5QTMyMjg5M0I4NDI1AA== [2026-01-11 20:47:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:47:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1NDkzRDA1QTY1NUYzODJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1NDkzRDA1QTY1NUYzODJDAA==\",\"timestamp\":\"1768144668\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:47:51+05:30"} [2026-01-11 20:47:52] [DEBUG] Ignoring event: delivered [2026-01-11 20:48:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:18:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzMTA4N0U5ODcxN0YzMEE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzMTA4N0U5ODcxN0YzMEE1AA==", "timestamp": "1768144704", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:48:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:48:26] [INFO] Sending instructions to 917202000200 [2026-01-11 20:48:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:48:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:48:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2b419abdbfe46669a100511e8651a1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzMTA4N0U5ODcxN0YzMEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzMTA4N0U5ODcxN0YzMEE1AA==\",\"timestamp\":\"1768144704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:27+05:30"} [2026-01-11 20:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzMTA4N0U5ODcxN0YzMEE1AA== [2026-01-11 20:48:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:18:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRTA5QzJBMkNCNjU3RkZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRTA5QzJBMkNCNjU3RkZFAA==", "timestamp": "1768144709", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:48:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:48:31] [INFO] Sending instructions to 917202000200 [2026-01-11 20:48:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:48:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:48:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbc3d247dd7f491fbc86dfb8d4bcb590", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:48:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzMTA4N0U5ODcxN0YzMEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzMTA4N0U5ODcxN0YzMEE1AA==\",\"timestamp\":\"1768144704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:31+05:30"} [2026-01-11 20:48:32] [DEBUG] Ignoring event: delivered [2026-01-11 20:48:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRTA5QzJBMkNCNjU3RkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRTA5QzJBMkNCNjU3RkZFAA==\",\"timestamp\":\"1768144709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:32+05:30"} [2026-01-11 20:48:33] [DEBUG] Ignoring event: delivered [2026-01-11 20:48:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRTA5QzJBMkNCNjU3RkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRTA5QzJBMkNCNjU3RkZFAA==\",\"timestamp\":\"1768144709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:32+05:30"} [2026-01-11 20:48:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzRTA5QzJBMkNCNjU3RkZFAA== [2026-01-11 20:48:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:18:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1NEFGMUQzQkVBMUQ1QzYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1NEFGMUQzQkVBMUQ1QzYzAA==", "timestamp": "1768144715", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:48:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:48:37] [INFO] Sending instructions to 917202000200 [2026-01-11 20:48:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:48:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:48:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2bec15012586462c9d24763ef4896d2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:48:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1NEFGMUQzQkVBMUQ1QzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1NEFGMUQzQkVBMUQ1QzYzAA==\",\"timestamp\":\"1768144715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:39+05:30"} [2026-01-11 20:48:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1NEFGMUQzQkVBMUQ1QzYzAA== [2026-01-11 20:48:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:18:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTE5RDBCMDE2Qzc2NzQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTE5RDBCMDE2Qzc2NzQ0AA==", "timestamp": "1768144721", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:48:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:48:42] [INFO] Sending instructions to 917202000200 [2026-01-11 20:48:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:48:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:48:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "850bfa20e68d43a08e5c1e259dc36e92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:48:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1NEFGMUQzQkVBMUQ1QzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1NEFGMUQzQkVBMUQ1QzYzAA==\",\"timestamp\":\"1768144715\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:45+05:30"} [2026-01-11 20:48:46] [DEBUG] Ignoring event: delivered [2026-01-11 20:48:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:18:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2ODZFMTMxN0I5MjY1NjE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2ODZFMTMxN0I5MjY1NjE0AA==", "timestamp": "1768144726", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:48:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:48:48] [INFO] Sending instructions to 917202000200 [2026-01-11 20:48:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:48:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:48:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d94b049cfe774ee2bfe2ba24359613af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTE5RDBCMDE2Qzc2NzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTE5RDBCMDE2Qzc2NzQ0AA==\",\"timestamp\":\"1768144721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:47+05:30"} [2026-01-11 20:48:48] [DEBUG] Ignoring event: delivered [2026-01-11 20:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTE5RDBCMDE2Qzc2NzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTE5RDBCMDE2Qzc2NzQ0AA==\",\"timestamp\":\"1768144721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:47+05:30"} [2026-01-11 20:48:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI3MTE5RDBCMDE2Qzc2NzQ0AA== [2026-01-11 20:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2ODZFMTMxN0I5MjY1NjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2ODZFMTMxN0I5MjY1NjE0AA==\",\"timestamp\":\"1768144726\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:48+05:30"} [2026-01-11 20:48:48] [DEBUG] Ignoring event: delivered [2026-01-11 20:48:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2ODZFMTMxN0I5MjY1NjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2ODZFMTMxN0I5MjY1NjE0AA==\",\"timestamp\":\"1768144726\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:50+05:30"} [2026-01-11 20:48:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2ODZFMTMxN0I5MjY1NjE0AA== [2026-01-11 20:48:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:18:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1QkRCNzBFNEFBOTFGQjI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1QkRCNzBFNEFBOTFGQjI4AA==", "timestamp": "1768144731", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:48:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:48:53] [INFO] Sending instructions to 917202000200 [2026-01-11 20:48:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:48:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:48:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf53639c5f0744eab70fb7667bede113", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:48:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1QkRCNzBFNEFBOTFGQjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1QkRCNzBFNEFBOTFGQjI4AA==\",\"timestamp\":\"1768144731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:53+05:30"} [2026-01-11 20:48:55] [DEBUG] Ignoring event: delivered [2026-01-11 20:49:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:48:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1QkRCNzBFNEFBOTFGQjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1QkRCNzBFNEFBOTFGQjI4AA==\",\"timestamp\":\"1768144731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:48:59+05:30"} [2026-01-11 20:49:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M1QkRCNzBFNEFBOTFGQjI4AA== [2026-01-11 20:49:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:19:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEMjIyQTAwNzc2QzhBQTJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEMjIyQTAwNzc2QzhBQTJDAA==", "timestamp": "1768144767", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:49:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:49:29] [INFO] Sending instructions to 917202000200 [2026-01-11 20:49:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:49:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:49:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52f9d6d6fc9745639662999e45fe07c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:49:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:19:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyNjg1OTE1Q0IwMzMzRjk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyNjg1OTE1Q0IwMzMzRjk2AA==", "timestamp": "1768144773", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:49:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:49:35] [INFO] Sending instructions to 917202000200 [2026-01-11 20:49:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:49:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:49:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6c6f861b1d04a2989bba632b3737056", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:49:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEMjIyQTAwNzc2QzhBQTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEMjIyQTAwNzc2QzhBQTJDAA==\",\"timestamp\":\"1768144767\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:49:36+05:30"} [2026-01-11 20:49:37] [DEBUG] Ignoring event: delivered [2026-01-11 20:49:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:49:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyNjg1OTE1Q0IwMzMzRjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyNjg1OTE1Q0IwMzMzRjk2AA==\",\"timestamp\":\"1768144773\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:49:36+05:30"} [2026-01-11 20:49:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyNjg1OTE1Q0IwMzMzRjk2AA== [2026-01-11 20:49:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEMjIyQTAwNzc2QzhBQTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEMjIyQTAwNzc2QzhBQTJDAA==\",\"timestamp\":\"1768144767\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:49:36+05:30"} [2026-01-11 20:49:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEMjIyQTAwNzc2QzhBQTJDAA== [2026-01-11 20:49:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:49:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyNjg1OTE1Q0IwMzMzRjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgyNjg1OTE1Q0IwMzMzRjk2AA==\",\"timestamp\":\"1768144773\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:49:36+05:30"} [2026-01-11 20:49:39] [DEBUG] Ignoring event: delivered [2026-01-11 20:50:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:20:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzNTA4NjI3OEUyQ0ZBQjQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzNTA4NjI3OEUyQ0ZBQjQ1AA==", "timestamp": "1768144809", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:50:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:50:11] [INFO] Sending instructions to 917202000200 [2026-01-11 20:50:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:50:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:50:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee03566b91d44f70a2021645def19a50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:50:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzNTA4NjI3OEUyQ0ZBQjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzNTA4NjI3OEUyQ0ZBQjQ1AA==\",\"timestamp\":\"1768144809\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:50:14+05:30"} [2026-01-11 20:50:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzNTA4NjI3OEUyQ0ZBQjQ1AA== [2026-01-11 20:50:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzNTA4NjI3OEUyQ0ZBQjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzNTA4NjI3OEUyQ0ZBQjQ1AA==\",\"timestamp\":\"1768144809\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:50:14+05:30"} [2026-01-11 20:50:16] [DEBUG] Ignoring event: delivered [2026-01-11 20:50:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:20:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxQTJFMzNBMDY4OURGNUVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxQTJFMzNBMDY4OURGNUVEAA==", "timestamp": "1768144815", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:50:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:50:17] [INFO] Sending instructions to 917202000200 [2026-01-11 20:50:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:50:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:50:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3df41c180f249cca5f4e324444b3b72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:50:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxQTJFMzNBMDY4OURGNUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxQTJFMzNBMDY4OURGNUVEAA==\",\"timestamp\":\"1768144815\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:50:19+05:30"} [2026-01-11 20:50:19] [DEBUG] Ignoring event: delivered [2026-01-11 20:50:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxQTJFMzNBMDY4OURGNUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxQTJFMzNBMDY4OURGNUVEAA==\",\"timestamp\":\"1768144815\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:50:21+05:30"} [2026-01-11 20:50:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxQTJFMzNBMDY4OURGNUVEAA== [2026-01-11 20:50:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:20:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwN0FEMTYyNzVCNUU5QUJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwN0FEMTYyNzVCNUU5QUJDAA==", "timestamp": "1768144820", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:50:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:50:22] [INFO] Sending instructions to 917202000200 [2026-01-11 20:50:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:50:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:50:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d349b1a1e54a44aba9c94432359ce904", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:50:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwN0FEMTYyNzVCNUU5QUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwN0FEMTYyNzVCNUU5QUJDAA==\",\"timestamp\":\"1768144820\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:50:25+05:30"} [2026-01-11 20:50:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwN0FEMTYyNzVCNUU5QUJDAA== [2026-01-11 20:50:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:50:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwN0FEMTYyNzVCNUU5QUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwN0FEMTYyNzVCNUU5QUJDAA==\",\"timestamp\":\"1768144820\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:50:25+05:30"} [2026-01-11 20:50:26] [DEBUG] Ignoring event: delivered [2026-01-11 20:50:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:20:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDMyMkMyQTc3OEI5QTNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDMyMkMyQTc3OEI5QTNBAA==", "timestamp": "1768144826", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:50:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:50:27] [INFO] Sending instructions to 917202000200 [2026-01-11 20:50:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:50:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:50:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b877beb9d413450a8e4a5b5574cd091a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:50:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:50:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDMyMkMyQTc3OEI5QTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDMyMkMyQTc3OEI5QTNBAA==\",\"timestamp\":\"1768144826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:50:27+05:30"} [2026-01-11 20:50:28] [DEBUG] Ignoring event: delivered [2026-01-11 20:50:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:50:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDMyMkMyQTc3OEI5QTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDMyMkMyQTc3OEI5QTNBAA==\",\"timestamp\":\"1768144826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:50:27+05:30"} [2026-01-11 20:50:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDMyMkMyQTc3OEI5QTNBAA== [2026-01-11 20:51:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:21:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyN0JCMTgwNzlCRjQxMDYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyN0JCMTgwNzlCRjQxMDYxAA==", "timestamp": "1768144861", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:51:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:51:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:51:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:51:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:51:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c07dc62c8dd459aac88729c561036ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:51:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyN0JCMTgwNzlCRjQxMDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyN0JCMTgwNzlCRjQxMDYxAA==\",\"timestamp\":\"1768144861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:51:04+05:30"} [2026-01-11 20:51:04] [DEBUG] Ignoring event: delivered [2026-01-11 20:51:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyN0JCMTgwNzlCRjQxMDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyN0JCMTgwNzlCRjQxMDYxAA==\",\"timestamp\":\"1768144861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:51:04+05:30"} [2026-01-11 20:51:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyN0JCMTgwNzlCRjQxMDYxAA== [2026-01-11 20:51:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:21:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOTU1MDEzNjBCNzg4QzM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOTU1MDEzNjBCNzg4QzM5AA==", "timestamp": "1768144867", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:51:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:51:09] [INFO] Sending instructions to 917202000200 [2026-01-11 20:51:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:51:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:51:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7463771a645c415fa97c05eacf77e7fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:51:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOTU1MDEzNjBCNzg4QzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOTU1MDEzNjBCNzg4QzM5AA==\",\"timestamp\":\"1768144867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:51:09+05:30"} [2026-01-11 20:51:09] [DEBUG] Ignoring event: delivered [2026-01-11 20:51:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOTU1MDEzNjBCNzg4QzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOTU1MDEzNjBCNzg4QzM5AA==\",\"timestamp\":\"1768144867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:51:09+05:30"} [2026-01-11 20:51:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JDOTU1MDEzNjBCNzg4QzM5AA== [2026-01-11 20:51:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:21:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2OTBEQTI5QzY5NzQ1MzYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2OTBEQTI5QzY5NzQ1MzYxAA==", "timestamp": "1768144872", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:51:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:51:14] [INFO] Sending instructions to 917202000200 [2026-01-11 20:51:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:51:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:51:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "459e6d9538de4d97aac2f86bb492dc55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:51:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2OTBEQTI5QzY5NzQ1MzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2OTBEQTI5QzY5NzQ1MzYxAA==\",\"timestamp\":\"1768144872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:51:15+05:30"} [2026-01-11 20:51:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2OTBEQTI5QzY5NzQ1MzYxAA== [2026-01-11 20:51:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2OTBEQTI5QzY5NzQ1MzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2OTBEQTI5QzY5NzQ1MzYxAA==\",\"timestamp\":\"1768144872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:51:17+05:30"} [2026-01-11 20:51:17] [DEBUG] Ignoring event: delivered [2026-01-11 20:51:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:21:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQUIxQTZBOUQyMzI1NkJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQUIxQTZBOUQyMzI1NkJGAA==", "timestamp": "1768144878", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:51:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:51:20] [INFO] Sending instructions to 917202000200 [2026-01-11 20:51:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:51:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:51:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ced7491555c48aea7a2e30b189ddfce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:51:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQUIxQTZBOUQyMzI1NkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQUIxQTZBOUQyMzI1NkJGAA==\",\"timestamp\":\"1768144878\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:51:23+05:30"} [2026-01-11 20:51:24] [DEBUG] Ignoring event: delivered [2026-01-11 20:51:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQUIxQTZBOUQyMzI1NkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQUIxQTZBOUQyMzI1NkJGAA==\",\"timestamp\":\"1768144878\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:51:23+05:30"} [2026-01-11 20:51:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JCQUIxQTZBOUQyMzI1NkJGAA== [2026-01-11 20:51:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:21:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDgyRDBGOEJGNzM5MEM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDgyRDBGOEJGNzM5MEM5AA==", "timestamp": "1768144914", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:51:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:51:55] [INFO] Sending instructions to 917202000200 [2026-01-11 20:51:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:51:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:51:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d155580c69e34cf69efe1ad42b12fd93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:52:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDgyRDBGOEJGNzM5MEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDgyRDBGOEJGNzM5MEM5AA==\",\"timestamp\":\"1768144914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:51:59+05:30"} [2026-01-11 20:52:00] [DEBUG] Ignoring event: delivered [2026-01-11 20:52:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:51:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDgyRDBGOEJGNzM5MEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDgyRDBGOEJGNzM5MEM5AA==\",\"timestamp\":\"1768144914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:00+05:30"} [2026-01-11 20:52:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQzMDgyRDBGOEJGNzM5MEM5AA== [2026-01-11 20:52:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:22:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4NkQ1MTZBQjM5MDkwNkM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4NkQ1MTZBQjM5MDkwNkM1AA==", "timestamp": "1768144919", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:52:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:52:01] [INFO] Sending instructions to 917202000200 [2026-01-11 20:52:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:52:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:52:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75995f91f49c4c1b9f0e47263dcb7db5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:52:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4NkQ1MTZBQjM5MDkwNkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4NkQ1MTZBQjM5MDkwNkM1AA==\",\"timestamp\":\"1768144919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:03+05:30"} [2026-01-11 20:52:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4NkQ1MTZBQjM5MDkwNkM1AA== [2026-01-11 20:52:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:22:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCQkI3REIxQjNDRTFCNkU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCQkI3REIxQjNDRTFCNkU4AA==", "timestamp": "1768144925", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:52:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:52:06] [INFO] Sending instructions to 917202000200 [2026-01-11 20:52:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:52:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:52:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4NkQ1MTZBQjM5MDkwNkM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4NkQ1MTZBQjM5MDkwNkM1AA==\",\"timestamp\":\"1768144919\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:06+05:30"} [2026-01-11 20:52:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:52:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03ae31c7967b41b79b5b1389358dd485", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:52:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCQkI3REIxQjNDRTFCNkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCQkI3REIxQjNDRTFCNkU4AA==\",\"timestamp\":\"1768144925\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:06+05:30"} [2026-01-11 20:52:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCQkI3REIxQjNDRTFCNkU4AA== [2026-01-11 20:52:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCQkI3REIxQjNDRTFCNkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCQkI3REIxQjNDRTFCNkU4AA==\",\"timestamp\":\"1768144925\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:06+05:30"} [2026-01-11 20:52:07] [DEBUG] Ignoring event: delivered [2026-01-11 20:52:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:22:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5ODI4QzZBMDlCMUM1QTkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5ODI4QzZBMDlCMUM1QTkxAA==", "timestamp": "1768144930", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:52:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:52:12] [INFO] Sending instructions to 917202000200 [2026-01-11 20:52:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:52:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:52:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fc4b22fd3d24c30adabd95cc01907db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:52:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5ODI4QzZBMDlCMUM1QTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5ODI4QzZBMDlCMUM1QTkxAA==\",\"timestamp\":\"1768144930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:12+05:30"} [2026-01-11 20:52:13] [DEBUG] Ignoring event: delivered [2026-01-11 20:52:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5ODI4QzZBMDlCMUM1QTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5ODI4QzZBMDlCMUM1QTkxAA==\",\"timestamp\":\"1768144930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:12+05:30"} [2026-01-11 20:52:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5ODI4QzZBMDlCMUM1QTkxAA== [2026-01-11 20:52:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:22:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5RDg0RERCMkMwRTBGQTJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5RDg0RERCMkMwRTBGQTJBAA==", "timestamp": "1768144935", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:52:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:52:17] [INFO] Sending instructions to 917202000200 [2026-01-11 20:52:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:52:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:52:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f57f8b7e9394e84bd2b870a1ae5525a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:52:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5RDg0RERCMkMwRTBGQTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5RDg0RERCMkMwRTBGQTJBAA==\",\"timestamp\":\"1768144935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:25+05:30"} [2026-01-11 20:52:26] [DEBUG] Ignoring event: delivered [2026-01-11 20:52:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5RDg0RERCMkMwRTBGQTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5RDg0RERCMkMwRTBGQTJBAA==\",\"timestamp\":\"1768144935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:25+05:30"} [2026-01-11 20:52:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5RDg0RERCMkMwRTBGQTJBAA== [2026-01-11 20:52:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:22:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREOURERjFBQjY0RUQzOEQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREOURERjFBQjY0RUQzOEQ2AA==", "timestamp": "1768144971", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:52:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:52:53] [INFO] Sending instructions to 917202000200 [2026-01-11 20:52:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:52:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:52:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8771f9b088644bb9d29dc655ca7613c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREOURERjFBQjY0RUQzOEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREOURERjFBQjY0RUQzOEQ2AA==\",\"timestamp\":\"1768144971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:56+05:30"} [2026-01-11 20:52:57] [DEBUG] Ignoring event: delivered [2026-01-11 20:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREOURERjFBQjY0RUQzOEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREOURERjFBQjY0RUQzOEQ2AA==\",\"timestamp\":\"1768144971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:52:56+05:30"} [2026-01-11 20:52:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUREOURERjFBQjY0RUQzOEQ2AA== [2026-01-11 20:52:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:22:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2QTI3NkVENUI1REQ2MzFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2QTI3NkVENUI1REQ2MzFFAA==", "timestamp": "1768144976", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:52:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:52:58] [INFO] Sending instructions to 917202000200 [2026-01-11 20:52:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:52:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:52:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "786fbe9e9ba8480091d3aa2de080e48d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:53:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2QTI3NkVENUI1REQ2MzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2QTI3NkVENUI1REQ2MzFFAA==\",\"timestamp\":\"1768144976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:00+05:30"} [2026-01-11 20:53:00] [DEBUG] Ignoring event: delivered [2026-01-11 20:53:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:52:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2QTI3NkVENUI1REQ2MzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2QTI3NkVENUI1REQ2MzFFAA==\",\"timestamp\":\"1768144976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:02+05:30"} [2026-01-11 20:53:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI2QTI3NkVENUI1REQ2MzFFAA== [2026-01-11 20:53:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:23:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0ZDNzk3QTgxNjc3NjExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0ZDNzk3QTgxNjc3NjExAA==", "timestamp": "1768144981", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:53:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:53:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:53:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:53:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:53:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4ae63267e34475b8d7f472028a4080a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:53:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0ZDNzk3QTgxNjc3NjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0ZDNzk3QTgxNjc3NjExAA==\",\"timestamp\":\"1768144981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:05+05:30"} [2026-01-11 20:53:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0ZDNzk3QTgxNjc3NjExAA== [2026-01-11 20:53:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0ZDNzk3QTgxNjc3NjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0ZDNzk3QTgxNjc3NjExAA==\",\"timestamp\":\"1768144981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:05+05:30"} [2026-01-11 20:53:06] [DEBUG] Ignoring event: delivered [2026-01-11 20:53:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:23:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzOTE1Mzg1NDYxM0Y4Q0ExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzOTE1Mzg1NDYxM0Y4Q0ExAA==", "timestamp": "1768145017", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:53:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:53:39] [INFO] Sending instructions to 917202000200 [2026-01-11 20:53:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:53:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:53:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0608e344172f4332bef6657792f572e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzOTE1Mzg1NDYxM0Y4Q0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzOTE1Mzg1NDYxM0Y4Q0ExAA==\",\"timestamp\":\"1768145017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:42+05:30"} [2026-01-11 20:53:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzOTE1Mzg1NDYxM0Y4Q0ExAA== [2026-01-11 20:53:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:23:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGRjdEMDQxQTBGNkM4NTEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGRjdEMDQxQTBGNkM4NTEyAA==", "timestamp": "1768145023", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:53:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:53:44] [INFO] Sending instructions to 917202000200 [2026-01-11 20:53:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:53:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:53:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14fe646b1c4b4611847853f5315616b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:53:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGRjdEMDQxQTBGNkM4NTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGRjdEMDQxQTBGNkM4NTEyAA==\",\"timestamp\":\"1768145023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:45+05:30"} [2026-01-11 20:53:47] [DEBUG] Ignoring event: delivered [2026-01-11 20:53:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzOTE1Mzg1NDYxM0Y4Q0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzOTE1Mzg1NDYxM0Y4Q0ExAA==\",\"timestamp\":\"1768145017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:47+05:30"} [2026-01-11 20:53:48] [DEBUG] Ignoring event: delivered [2026-01-11 20:53:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:23:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4MkZFNDU2MjFBNDI4OEZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4MkZFNDU2MjFBNDI4OEZBAA==", "timestamp": "1768145028", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:53:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:53:49] [INFO] Sending instructions to 917202000200 [2026-01-11 20:53:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:53:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:53:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71b4b2bed02542be8e65361e60c33dfc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:53:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGRjdEMDQxQTBGNkM4NTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGRjdEMDQxQTBGNkM4NTEyAA==\",\"timestamp\":\"1768145023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:50+05:30"} [2026-01-11 20:53:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGRjdEMDQxQTBGNkM4NTEyAA== [2026-01-11 20:53:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4MkZFNDU2MjFBNDI4OEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4MkZFNDU2MjFBNDI4OEZBAA==\",\"timestamp\":\"1768145028\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:50+05:30"} [2026-01-11 20:53:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4MkZFNDU2MjFBNDI4OEZBAA== [2026-01-11 20:53:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4MkZFNDU2MjFBNDI4OEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM4MkZFNDU2MjFBNDI4OEZBAA==\",\"timestamp\":\"1768145028\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:50+05:30"} [2026-01-11 20:53:52] [DEBUG] Ignoring event: delivered [2026-01-11 20:53:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:23:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFNEIyQzcwOTdDMDRDMTMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFNEIyQzcwOTdDMDRDMTMwAA==", "timestamp": "1768145033", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:53:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:53:55] [INFO] Sending instructions to 917202000200 [2026-01-11 20:53:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:53:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:53:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3da596297a3a4ef69f2df3651ab846d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:53:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFNEIyQzcwOTdDMDRDMTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFNEIyQzcwOTdDMDRDMTMwAA==\",\"timestamp\":\"1768145033\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:55+05:30"} [2026-01-11 20:53:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFNEIyQzcwOTdDMDRDMTMwAA== [2026-01-11 20:53:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:53:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFNEIyQzcwOTdDMDRDMTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVFNEIyQzcwOTdDMDRDMTMwAA==\",\"timestamp\":\"1768145033\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:53:55+05:30"} [2026-01-11 20:53:55] [DEBUG] Ignoring event: delivered [2026-01-11 20:54:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:24:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCOUEyQkQ2Mzc1NTc3RDk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCOUEyQkQ2Mzc1NTc3RDk5AA==", "timestamp": "1768145038", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:54:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:54:00] [INFO] Sending instructions to 917202000200 [2026-01-11 20:54:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:54:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:54:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "938cbc3c054549d2a05af50241157ec0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:54:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:54:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCOUEyQkQ2Mzc1NTc3RDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCOUEyQkQ2Mzc1NTc3RDk5AA==\",\"timestamp\":\"1768145038\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:54:02+05:30"} [2026-01-11 20:54:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCOUEyQkQ2Mzc1NTc3RDk5AA== [2026-01-11 20:54:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:54:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCOUEyQkQ2Mzc1NTc3RDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVCOUEyQkQ2Mzc1NTc3RDk5AA==\",\"timestamp\":\"1768145038\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:54:02+05:30"} [2026-01-11 20:54:03] [DEBUG] Ignoring event: delivered [2026-01-11 20:54:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:24:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNjcxMEFFM0FGRjFGRUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNjcxMEFFM0FGRjFGRUVDAA==", "timestamp": "1768145043", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:54:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:54:05] [INFO] Sending instructions to 917202000200 [2026-01-11 20:54:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:54:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:54:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f93e800ff53e4b8788b36f1ec7c8e7e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:54:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:54:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNjcxMEFFM0FGRjFGRUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNjcxMEFFM0FGRjFGRUVDAA==\",\"timestamp\":\"1768145043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:54:07+05:30"} [2026-01-11 20:54:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNjcxMEFFM0FGRjFGRUVDAA== [2026-01-11 20:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:54:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNjcxMEFFM0FGRjFGRUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyNjcxMEFFM0FGRjFGRUVDAA==\",\"timestamp\":\"1768145043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:54:10+05:30"} [2026-01-11 20:54:11] [DEBUG] Ignoring event: delivered [2026-01-11 20:54:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:24:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3MzMzNzcxNzA4NDMxQTREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3MzMzNzcxNzA4NDMxQTREAA==", "timestamp": "1768145079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:54:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:54:41] [INFO] Sending instructions to 917202000200 [2026-01-11 20:54:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:54:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:54:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "471caa66ee534490b510d4cdac97619a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:54:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:24:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5MTI3N0I0NjRDRUNBOUI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5MTI3N0I0NjRDRUNBOUI0AA==", "timestamp": "1768145084", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:54:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:54:46] [INFO] Sending instructions to 917202000200 [2026-01-11 20:54:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:54:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:54:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56740c28b2b540819550d8f71a55acb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:54:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:54:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5MTI3N0I0NjRDRUNBOUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5MTI3N0I0NjRDRUNBOUI0AA==\",\"timestamp\":\"1768145084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:54:48+05:30"} [2026-01-11 20:54:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5MTI3N0I0NjRDRUNBOUI0AA== [2026-01-11 20:54:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3MzMzNzcxNzA4NDMxQTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3MzMzNzcxNzA4NDMxQTREAA==\",\"timestamp\":\"1768145079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:54:48+05:30"} [2026-01-11 20:54:48] [DEBUG] Ignoring event: delivered [2026-01-11 20:54:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:54:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5MTI3N0I0NjRDRUNBOUI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE5MTI3N0I0NjRDRUNBOUI0AA==\",\"timestamp\":\"1768145084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:54:48+05:30"} [2026-01-11 20:54:49] [DEBUG] Ignoring event: delivered [2026-01-11 20:54:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:54:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3MzMzNzcxNzA4NDMxQTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3MzMzNzcxNzA4NDMxQTREAA==\",\"timestamp\":\"1768145079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:54:48+05:30"} [2026-01-11 20:54:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA3MzMzNzcxNzA4NDMxQTREAA== [2026-01-11 20:55:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:25:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwNzdGMzM2RUEyRjhGNzYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwNzdGMzM2RUEyRjhGNzYxAA==", "timestamp": "1768145120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:55:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:55:22] [INFO] Sending instructions to 917202000200 [2026-01-11 20:55:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:55:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:55:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20235c2b34144a6599703e2089942a7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:55:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwNzdGMzM2RUEyRjhGNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwNzdGMzM2RUEyRjhGNzYxAA==\",\"timestamp\":\"1768145120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:55:27+05:30"} [2026-01-11 20:55:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwNzdGMzM2RUEyRjhGNzYxAA== [2026-01-11 20:55:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwNzdGMzM2RUEyRjhGNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwNzdGMzM2RUEyRjhGNzYxAA==\",\"timestamp\":\"1768145120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:55:27+05:30"} [2026-01-11 20:55:28] [DEBUG] Ignoring event: delivered [2026-01-11 20:55:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:25:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOEQzMTQ3Q0UxN0FCOUFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOEQzMTQ3Q0UxN0FCOUFBAA==", "timestamp": "1768145126", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:55:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:55:28] [INFO] Sending instructions to 917202000200 [2026-01-11 20:55:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:55:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:55:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b21703d786148ce805c4b8315f92cfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:55:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOEQzMTQ3Q0UxN0FCOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOEQzMTQ3Q0UxN0FCOUFBAA==\",\"timestamp\":\"1768145126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:55:30+05:30"} [2026-01-11 20:55:31] [DEBUG] Ignoring event: delivered [2026-01-11 20:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:55:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOEQzMTQ3Q0UxN0FCOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOEQzMTQ3Q0UxN0FCOUFBAA==\",\"timestamp\":\"1768145126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:55:30+05:30"} [2026-01-11 20:55:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzOEQzMTQ3Q0UxN0FCOUFBAA== [2026-01-11 20:55:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:25:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5M0VGOTA5MEFGMTNDOEZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5M0VGOTA5MEFGMTNDOEZBAA==", "timestamp": "1768145131", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:55:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:55:33] [INFO] Sending instructions to 917202000200 [2026-01-11 20:55:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:55:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:55:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cae5f0965d0947a797d3df9efa588958", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:55:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:55:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5M0VGOTA5MEFGMTNDOEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5M0VGOTA5MEFGMTNDOEZBAA==\",\"timestamp\":\"1768145131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:55:33+05:30"} [2026-01-11 20:55:34] [DEBUG] Ignoring event: delivered [2026-01-11 20:55:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:55:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5M0VGOTA5MEFGMTNDOEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5M0VGOTA5MEFGMTNDOEZBAA==\",\"timestamp\":\"1768145131\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:55:33+05:30"} [2026-01-11 20:55:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5M0VGOTA5MEFGMTNDOEZBAA== [2026-01-11 20:55:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:25:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyQkVCNEQ3ODY1MjM4OERFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyQkVCNEQ3ODY1MjM4OERFAA==", "timestamp": "1768145137", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:55:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:55:38] [INFO] Sending instructions to 917202000200 [2026-01-11 20:55:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:55:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:55:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83bcddae9fe34b8c9e3f6bb1103f2e89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:55:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:55:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyQkVCNEQ3ODY1MjM4OERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyQkVCNEQ3ODY1MjM4OERFAA==\",\"timestamp\":\"1768145137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:55:38+05:30"} [2026-01-11 20:55:38] [DEBUG] Ignoring event: delivered [2026-01-11 20:55:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:55:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyQkVCNEQ3ODY1MjM4OERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyQkVCNEQ3ODY1MjM4OERFAA==\",\"timestamp\":\"1768145137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:55:38+05:30"} [2026-01-11 20:55:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EyQkVCNEQ3ODY1MjM4OERFAA== [2026-01-11 20:56:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:26:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNFRUQ0M0JCRDdGRjQ4QzQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNFRUQ0M0JCRDdGRjQ4QzQ4AA==", "timestamp": "1768145172", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:56:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:56:14] [INFO] Sending instructions to 917202000200 [2026-01-11 20:56:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:56:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:56:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56c474fd30624c1f9f0e68176a483db1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:56:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNFRUQ0M0JCRDdGRjQ4QzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNFRUQ0M0JCRDdGRjQ4QzQ4AA==\",\"timestamp\":\"1768145172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:15+05:30"} [2026-01-11 20:56:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNFRUQ0M0JCRDdGRjQ4QzQ4AA== [2026-01-11 20:56:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:26:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI5NzM5M0U2NzE2MENBOUQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI5NzM5M0U2NzE2MENBOUQ3AA==", "timestamp": "1768145178", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:56:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:56:19] [INFO] Sending instructions to 917202000200 [2026-01-11 20:56:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:56:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:56:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5161a6700a6c49339dde0978be3b62c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:56:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI5NzM5M0U2NzE2MENBOUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI5NzM5M0U2NzE2MENBOUQ3AA==\",\"timestamp\":\"1768145178\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:20+05:30"} [2026-01-11 20:56:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI5NzM5M0U2NzE2MENBOUQ3AA== [2026-01-11 20:56:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNFRUQ0M0JCRDdGRjQ4QzQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNFRUQ0M0JCRDdGRjQ4QzQ4AA==\",\"timestamp\":\"1768145172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:20+05:30"} [2026-01-11 20:56:20] [DEBUG] Ignoring event: delivered [2026-01-11 20:56:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI5NzM5M0U2NzE2MENBOUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI5NzM5M0U2NzE2MENBOUQ3AA==\",\"timestamp\":\"1768145178\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:20+05:30"} [2026-01-11 20:56:21] [DEBUG] Ignoring event: delivered [2026-01-11 20:56:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:26:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNDQzNEZEQkUwRTU0Q0I2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNDQzNEZEQkUwRTU0Q0I2AA==", "timestamp": "1768145183", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:56:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:56:25] [INFO] Sending instructions to 917202000200 [2026-01-11 20:56:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:56:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:56:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2faee6f293984c23ad1d16b9ba2fffdf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:56:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNDQzNEZEQkUwRTU0Q0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNDQzNEZEQkUwRTU0Q0I2AA==\",\"timestamp\":\"1768145183\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:26+05:30"} [2026-01-11 20:56:26] [DEBUG] Ignoring event: delivered [2026-01-11 20:56:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNDQzNEZEQkUwRTU0Q0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNDQzNEZEQkUwRTU0Q0I2AA==\",\"timestamp\":\"1768145183\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:26+05:30"} [2026-01-11 20:56:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEyNDQzNEZEQkUwRTU0Q0I2AA== [2026-01-11 20:56:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:26:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3NUY2MTA2RkQyNUY5M0E3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3NUY2MTA2RkQyNUY5M0E3AA==", "timestamp": "1768145188", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:56:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:56:30] [INFO] Sending instructions to 917202000200 [2026-01-11 20:56:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:56:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:56:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "613046958345490fa5a92a1c45a9f182", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:56:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3NUY2MTA2RkQyNUY5M0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3NUY2MTA2RkQyNUY5M0E3AA==\",\"timestamp\":\"1768145188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:31+05:30"} [2026-01-11 20:56:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3NUY2MTA2RkQyNUY5M0E3AA== [2026-01-11 20:56:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3NUY2MTA2RkQyNUY5M0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE3NUY2MTA2RkQyNUY5M0E3AA==\",\"timestamp\":\"1768145188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:31+05:30"} [2026-01-11 20:56:31] [DEBUG] Ignoring event: delivered [2026-01-11 20:56:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:26:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2N0RGN0REMTUzNzU2REVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2N0RGN0REMTUzNzU2REVFAA==", "timestamp": "1768145193", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:56:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:56:35] [INFO] Sending instructions to 917202000200 [2026-01-11 20:56:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:56:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:56:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e8fd357fbb04c00af568a33b074987d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2N0RGN0REMTUzNzU2REVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2N0RGN0REMTUzNzU2REVFAA==\",\"timestamp\":\"1768145193\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:36+05:30"} [2026-01-11 20:56:38] [DEBUG] Ignoring event: delivered [2026-01-11 20:56:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:56:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2N0RGN0REMTUzNzU2REVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2N0RGN0REMTUzNzU2REVFAA==\",\"timestamp\":\"1768145193\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:56:40+05:30"} [2026-01-11 20:56:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2N0RGN0REMTUzNzU2REVFAA== [2026-01-11 20:57:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:27:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQkQzNkE1QzI2RTFCNDFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQkQzNkE1QzI2RTFCNDFCAA==", "timestamp": "1768145229", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:57:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:57:11] [INFO] Sending instructions to 917202000200 [2026-01-11 20:57:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:57:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:57:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46f52c35f68e4f8a84ab55cbb55e9742", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:57:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:57:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQkQzNkE1QzI2RTFCNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQkQzNkE1QzI2RTFCNDFCAA==\",\"timestamp\":\"1768145229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:57:12+05:30"} [2026-01-11 20:57:13] [DEBUG] Ignoring event: delivered [2026-01-11 20:57:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:57:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQkQzNkE1QzI2RTFCNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQkQzNkE1QzI2RTFCNDFCAA==\",\"timestamp\":\"1768145229\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:57:16+05:30"} [2026-01-11 20:57:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQkQzNkE1QzI2RTFCNDFCAA== [2026-01-11 20:57:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:27:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxNUFFNzAzRDBDMTA3MDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxNUFFNzAzRDBDMTA3MDhBAA==", "timestamp": "1768145234", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:57:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:57:16] [INFO] Sending instructions to 917202000200 [2026-01-11 20:57:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:57:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:57:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cb3dcdc39f54adc8941ca122ce5a11c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:57:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:57:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxNUFFNzAzRDBDMTA3MDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxNUFFNzAzRDBDMTA3MDhBAA==\",\"timestamp\":\"1768145234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:57:19+05:30"} [2026-01-11 20:57:20] [DEBUG] Ignoring event: delivered [2026-01-11 20:57:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:27:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwNTQwNDVBNEY0RUI1QkY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwNTQwNDVBNEY0RUI1QkY3AA==", "timestamp": "1768145240", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:57:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:57:21] [INFO] Sending instructions to 917202000200 [2026-01-11 20:57:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:57:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:57:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b1dbffcbde3407fb6fb1b8640dcd1ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:57:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:57:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwNTQwNDVBNEY0RUI1QkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwNTQwNDVBNEY0RUI1QkY3AA==\",\"timestamp\":\"1768145240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:57:24+05:30"} [2026-01-11 20:57:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwNTQwNDVBNEY0RUI1QkY3AA== [2026-01-11 20:57:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:57:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwNTQwNDVBNEY0RUI1QkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcwNTQwNDVBNEY0RUI1QkY3AA==\",\"timestamp\":\"1768145240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:57:24+05:30"} [2026-01-11 20:57:25] [DEBUG] Ignoring event: delivered [2026-01-11 20:57:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:57:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxNUFFNzAzRDBDMTA3MDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxNUFFNzAzRDBDMTA3MDhBAA==\",\"timestamp\":\"1768145234\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:57:24+05:30"} [2026-01-11 20:57:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAxNUFFNzAzRDBDMTA3MDhBAA== [2026-01-11 20:57:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:27:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE2MkIwRkE4MTAxRjE5RDZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE2MkIwRkE4MTAxRjE5RDZDAA==", "timestamp": "1768145276", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:57:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:57:57] [INFO] Sending instructions to 917202000200 [2026-01-11 20:57:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:57:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:57:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5da8cc8d12f646d08b03497a7c65fd23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:58:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE2MkIwRkE4MTAxRjE5RDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE2MkIwRkE4MTAxRjE5RDZDAA==\",\"timestamp\":\"1768145276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:01+05:30"} [2026-01-11 20:58:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE2MkIwRkE4MTAxRjE5RDZDAA== [2026-01-11 20:58:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:28:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNTNGNTFFQ0NBNUYwMDVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNTNGNTFFQ0NBNUYwMDVGAA==", "timestamp": "1768145281", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:58:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:58:03] [INFO] Sending instructions to 917202000200 [2026-01-11 20:58:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:58:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:58:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbfa60434c2f46aa9ef8ab6276815c3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:58:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE2MkIwRkE4MTAxRjE5RDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE2MkIwRkE4MTAxRjE5RDZDAA==\",\"timestamp\":\"1768145276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:06+05:30"} [2026-01-11 20:58:07] [DEBUG] Ignoring event: delivered [2026-01-11 20:58:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNTNGNTFFQ0NBNUYwMDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNTNGNTFFQ0NBNUYwMDVGAA==\",\"timestamp\":\"1768145281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:06+05:30"} [2026-01-11 20:58:07] [DEBUG] Ignoring event: delivered [2026-01-11 20:58:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:28:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkI1RjUzMjJEQUQyRTY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkI1RjUzMjJEQUQyRTY1AA==", "timestamp": "1768145286", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:58:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:58:08] [INFO] Sending instructions to 917202000200 [2026-01-11 20:58:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:58:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:58:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebc4ee3c970a471e9de8f8e45f6167ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkI1RjUzMjJEQUQyRTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkI1RjUzMjJEQUQyRTY1AA==\",\"timestamp\":\"1768145286\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:10+05:30"} [2026-01-11 20:58:11] [DEBUG] Ignoring event: delivered [2026-01-11 20:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkI1RjUzMjJEQUQyRTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkI1RjUzMjJEQUQyRTY1AA==\",\"timestamp\":\"1768145286\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:10+05:30"} [2026-01-11 20:58:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlGNkI1RjUzMjJEQUQyRTY1AA== [2026-01-11 20:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNTNGNTFFQ0NBNUYwMDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNTNGNTFFQ0NBNUYwMDVGAA==\",\"timestamp\":\"1768145281\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:10+05:30"} [2026-01-11 20:58:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBNTNGNTFFQ0NBNUYwMDVGAA== [2026-01-11 20:58:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:28:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQzBCMDUwRjFCRTkyMkIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQzBCMDUwRjFCRTkyMkIxAA==", "timestamp": "1768145291", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:58:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:58:13] [INFO] Sending instructions to 917202000200 [2026-01-11 20:58:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:58:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:58:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "674f13a0074f4d94ad8e4e23f64bc5bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:58:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQzBCMDUwRjFCRTkyMkIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQzBCMDUwRjFCRTkyMkIxAA==\",\"timestamp\":\"1768145291\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:14+05:30"} [2026-01-11 20:58:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQzBCMDUwRjFCRTkyMkIxAA== [2026-01-11 20:58:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:28:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMzQ5Qjc4QzdGNDUxNzlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMzQ5Qjc4QzdGNDUxNzlDAA==", "timestamp": "1768145296", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:58:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:58:18] [INFO] Sending instructions to 917202000200 [2026-01-11 20:58:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:58:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:58:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9183ca2ab7ab417cb283d3723eef785e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:58:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQzBCMDUwRjFCRTkyMkIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRDQzBCMDUwRjFCRTkyMkIxAA==\",\"timestamp\":\"1768145291\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:18+05:30"} [2026-01-11 20:58:18] [DEBUG] Ignoring event: delivered [2026-01-11 20:58:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMzQ5Qjc4QzdGNDUxNzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMzQ5Qjc4QzdGNDUxNzlDAA==\",\"timestamp\":\"1768145296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:18+05:30"} [2026-01-11 20:58:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMzQ5Qjc4QzdGNDUxNzlDAA== [2026-01-11 20:58:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMzQ5Qjc4QzdGNDUxNzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVEMzQ5Qjc4QzdGNDUxNzlDAA==\",\"timestamp\":\"1768145296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:18+05:30"} [2026-01-11 20:58:19] [DEBUG] Ignoring event: delivered [2026-01-11 20:58:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:28:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTAxODUyRUQ0QkE3QjEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTAxODUyRUQ0QkE3QjEzAA==", "timestamp": "1768145302", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:58:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:58:23] [INFO] Sending instructions to 917202000200 [2026-01-11 20:58:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:58:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:58:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fc2c3209a8d48de85d9ab61fcac2f05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:58:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTAxODUyRUQ0QkE3QjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTAxODUyRUQ0QkE3QjEzAA==\",\"timestamp\":\"1768145302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:25+05:30"} [2026-01-11 20:58:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTAxODUyRUQ0QkE3QjEzAA== [2026-01-11 20:58:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTAxODUyRUQ0QkE3QjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTAxODUyRUQ0QkE3QjEzAA==\",\"timestamp\":\"1768145302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:25+05:30"} [2026-01-11 20:58:26] [DEBUG] Ignoring event: delivered [2026-01-11 20:58:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:28:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzYwMDgxRUU4NjFDQkVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzYwMDgxRUU4NjFDQkVEAA==", "timestamp": "1768145307", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:58:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:58:29] [INFO] Sending instructions to 917202000200 [2026-01-11 20:58:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:58:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:58:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "292fa7bad6804be3a9f622f31f91e5be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:58:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzYwMDgxRUU4NjFDQkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzYwMDgxRUU4NjFDQkVEAA==\",\"timestamp\":\"1768145307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:30+05:30"} [2026-01-11 20:58:31] [DEBUG] Ignoring event: delivered [2026-01-11 20:58:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:58:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzYwMDgxRUU4NjFDQkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzYwMDgxRUU4NjFDQkVEAA==\",\"timestamp\":\"1768145307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:58:34+05:30"} [2026-01-11 20:58:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzYwMDgxRUU4NjFDQkVEAA== [2026-01-11 20:59:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:29:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNUI3RkVDQzZCQUI0NjJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNUI3RkVDQzZCQUI0NjJCAA==", "timestamp": "1768145343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:59:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:59:05] [INFO] Sending instructions to 917202000200 [2026-01-11 20:59:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:59:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:59:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89bf99d455c0464eb0d6de28a0d4bb9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNUI3RkVDQzZCQUI0NjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNUI3RkVDQzZCQUI0NjJCAA==\",\"timestamp\":\"1768145343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:06+05:30"} [2026-01-11 20:59:07] [DEBUG] Ignoring event: delivered [2026-01-11 20:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNUI3RkVDQzZCQUI0NjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNUI3RkVDQzZCQUI0NjJCAA==\",\"timestamp\":\"1768145343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:06+05:30"} [2026-01-11 20:59:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNUI3RkVDQzZCQUI0NjJCAA== [2026-01-11 20:59:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:29:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QUNGOTZDNzdEMUI3OTk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QUNGOTZDNzdEMUI3OTk1AA==", "timestamp": "1768145348", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:59:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:59:10] [INFO] Sending instructions to 917202000200 [2026-01-11 20:59:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:59:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:59:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d5bb84c771b4c8099436e1a388fd1ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:59:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QUNGOTZDNzdEMUI3OTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QUNGOTZDNzdEMUI3OTk1AA==\",\"timestamp\":\"1768145348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:12+05:30"} [2026-01-11 20:59:13] [DEBUG] Ignoring event: delivered [2026-01-11 20:59:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QUNGOTZDNzdEMUI3OTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QUNGOTZDNzdEMUI3OTk1AA==\",\"timestamp\":\"1768145348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:12+05:30"} [2026-01-11 20:59:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1QUNGOTZDNzdEMUI3OTk1AA== [2026-01-11 20:59:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:29:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGNEIyQzRFNkY4Q0RDM0I1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGNEIyQzRFNkY4Q0RDM0I1AA==", "timestamp": "1768145384", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:59:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:59:46] [INFO] Sending instructions to 917202000200 [2026-01-11 20:59:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:59:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:59:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "365d5189b9ab4149a134d198ddf98b41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:59:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:29:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEMzI2Q0ZCRUZGQkVCM0YwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEMzI2Q0ZCRUZGQkVCM0YwAA==", "timestamp": "1768145389", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:59:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 20:59:51] [INFO] Sending instructions to 917202000200 [2026-01-11 20:59:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:59:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:59:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ddc2b970560249009d34ca0537c00576", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 20:59:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGNEIyQzRFNkY4Q0RDM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGNEIyQzRFNkY4Q0RDM0I1AA==\",\"timestamp\":\"1768145384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:52+05:30"} [2026-01-11 20:59:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGNEIyQzRFNkY4Q0RDM0I1AA== [2026-01-11 20:59:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEMzI2Q0ZCRUZGQkVCM0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEMzI2Q0ZCRUZGQkVCM0YwAA==\",\"timestamp\":\"1768145389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:55+05:30"} [2026-01-11 20:59:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEMzI2Q0ZCRUZGQkVCM0YwAA== [2026-01-11 20:59:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGNEIyQzRFNkY4Q0RDM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZGNEIyQzRFNkY4Q0RDM0I1AA==\",\"timestamp\":\"1768145384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:55+05:30"} [2026-01-11 20:59:56] [DEBUG] Ignoring event: delivered [2026-01-11 20:59:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEMzI2Q0ZCRUZGQkVCM0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEMzI2Q0ZCRUZGQkVCM0YwAA==\",\"timestamp\":\"1768145389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:55+05:30"} [2026-01-11 20:59:56] [DEBUG] Ignoring event: delivered [2026-01-11 20:59:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:29:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyRDA2RDJDNkE2MkUxNDlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyRDA2RDJDNkE2MkUxNDlGAA==", "timestamp": "1768145394", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 20:59:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 20:59:56] [INFO] Sending instructions to 917202000200 [2026-01-11 20:59:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 20:59:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 20:59:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "989c2515b6aa4eb8991c6b152bb5ab17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:00:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyRDA2RDJDNkE2MkUxNDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyRDA2RDJDNkE2MkUxNDlGAA==\",\"timestamp\":\"1768145394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:59+05:30"} [2026-01-11 21:00:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:00:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T20:59:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyRDA2RDJDNkE2MkUxNDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyRDA2RDJDNkE2MkUxNDlGAA==\",\"timestamp\":\"1768145394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T20:59:59+05:30"} [2026-01-11 21:00:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUyRDA2RDJDNkE2MkUxNDlGAA== [2026-01-11 21:00:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:30:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2QTMwRTIwRTJFNDYyOTgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2QTMwRTIwRTJFNDYyOTgwAA==", "timestamp": "1768145430", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:00:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:00:33] [INFO] Sending instructions to 917202000200 [2026-01-11 21:00:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:00:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:00:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53f57bf6bb764d4e902a8f41d08a3c10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:00:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2QTMwRTIwRTJFNDYyOTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2QTMwRTIwRTJFNDYyOTgwAA==\",\"timestamp\":\"1768145430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:00:34+05:30"} [2026-01-11 21:00:34] [DEBUG] Ignoring event: delivered [2026-01-11 21:00:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2QTMwRTIwRTJFNDYyOTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2QTMwRTIwRTJFNDYyOTgwAA==\",\"timestamp\":\"1768145430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:00:34+05:30"} [2026-01-11 21:00:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2QTMwRTIwRTJFNDYyOTgwAA== [2026-01-11 21:00:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:30:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOTY1RDM3NDAxMjA5MTZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOTY1RDM3NDAxMjA5MTZGAA==", "timestamp": "1768145436", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:00:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:00:38] [INFO] Sending instructions to 917202000200 [2026-01-11 21:00:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:00:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:00:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f45dd9f437a41c49e7829ae75a2a811", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:00:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOTY1RDM3NDAxMjA5MTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOTY1RDM3NDAxMjA5MTZGAA==\",\"timestamp\":\"1768145436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:00:40+05:30"} [2026-01-11 21:00:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOTY1RDM3NDAxMjA5MTZGAA== [2026-01-11 21:00:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOTY1RDM3NDAxMjA5MTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCOTY1RDM3NDAxMjA5MTZGAA==\",\"timestamp\":\"1768145436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:00:40+05:30"} [2026-01-11 21:00:41] [DEBUG] Ignoring event: delivered [2026-01-11 21:00:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:30:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzMDhEN0I1RjkyOUUzMUJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzMDhEN0I1RjkyOUUzMUJDAA==", "timestamp": "1768145441", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:00:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:00:43] [INFO] Sending instructions to 917202000200 [2026-01-11 21:00:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:00:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:00:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2eedd727cce44be080d04ca3c6671d67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:00:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzMDhEN0I1RjkyOUUzMUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzMDhEN0I1RjkyOUUzMUJDAA==\",\"timestamp\":\"1768145441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:00:47+05:30"} [2026-01-11 21:00:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzMDhEN0I1RjkyOUUzMUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzMDhEN0I1RjkyOUUzMUJDAA==\",\"timestamp\":\"1768145441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:00:47+05:30"} [2026-01-11 21:00:47] [DEBUG] Ignoring event: delivered [2026-01-11 21:00:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzMDhEN0I1RjkyOUUzMUJDAA== [2026-01-11 21:00:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:30:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRUI3M0Y1NEE0RTZBNDMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRUI3M0Y1NEE0RTZBNDMxAA==", "timestamp": "1768145447", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:00:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:00:48] [INFO] Sending instructions to 917202000200 [2026-01-11 21:00:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:00:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:00:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b2a693b3a1a4a569c055570d9e5fccc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:00:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRUI3M0Y1NEE0RTZBNDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRUI3M0Y1NEE0RTZBNDMxAA==\",\"timestamp\":\"1768145447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:00:51+05:30"} [2026-01-11 21:00:52] [DEBUG] Ignoring event: delivered [2026-01-11 21:00:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRUI3M0Y1NEE0RTZBNDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRUI3M0Y1NEE0RTZBNDMxAA==\",\"timestamp\":\"1768145447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:00:52+05:30"} [2026-01-11 21:00:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyRUI3M0Y1NEE0RTZBNDMxAA== [2026-01-11 21:00:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:30:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGQkM5QzkwODEyMUE0RUMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGQkM5QzkwODEyMUE0RUMzAA==", "timestamp": "1768145452", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:00:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:00:54] [INFO] Sending instructions to 917202000200 [2026-01-11 21:00:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:00:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:00:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3741f203db7440799df466cb21db1e86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:01:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:30:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MjRDRDRBMjMzMjFENEI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MjRDRDRBMjMzMjFENEI3AA==", "timestamp": "1768145458", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:01:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:01:00] [INFO] Sending instructions to 917202000200 [2026-01-11 21:01:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:01:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGQkM5QzkwODEyMUE0RUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGQkM5QzkwODEyMUE0RUMzAA==\",\"timestamp\":\"1768145452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:00+05:30"} [2026-01-11 21:01:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:01:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0203310b572548a1b3697b28a1a6fd9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGQkM5QzkwODEyMUE0RUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGQkM5QzkwODEyMUE0RUMzAA==\",\"timestamp\":\"1768145452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:00+05:30"} [2026-01-11 21:01:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdGQkM5QzkwODEyMUE0RUMzAA== [2026-01-11 21:01:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:31:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwQzEwNDE1RTdEOEU0REMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwQzEwNDE1RTdEOEU0REMyAA==", "timestamp": "1768145463", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:01:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:01:05] [INFO] Sending instructions to 917202000200 [2026-01-11 21:01:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:01:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:01:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c01d2eae4e4f446bade0f1a0e064256e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:01:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MjRDRDRBMjMzMjFENEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MjRDRDRBMjMzMjFENEI3AA==\",\"timestamp\":\"1768145458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:06+05:30"} [2026-01-11 21:01:07] [DEBUG] Ignoring event: delivered [2026-01-11 21:01:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:00:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MjRDRDRBMjMzMjFENEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MjRDRDRBMjMzMjFENEI3AA==\",\"timestamp\":\"1768145458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:06+05:30"} [2026-01-11 21:01:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM2MjRDRDRBMjMzMjFENEI3AA== [2026-01-11 21:01:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:01:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwQzEwNDE1RTdEOEU0REMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwQzEwNDE1RTdEOEU0REMyAA==\",\"timestamp\":\"1768145463\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:08+05:30"} [2026-01-11 21:01:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwQzEwNDE1RTdEOEU0REMyAA== [2026-01-11 21:01:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:01:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwQzEwNDE1RTdEOEU0REMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwQzEwNDE1RTdEOEU0REMyAA==\",\"timestamp\":\"1768145463\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:11+05:30"} [2026-01-11 21:01:12] [DEBUG] Ignoring event: delivered [2026-01-11 21:01:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:31:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MzI4NkZFRUYxOTYxRUUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MzI4NkZFRUYxOTYxRUUxAA==", "timestamp": "1768145500", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:01:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:01:42] [INFO] Sending instructions to 917202000200 [2026-01-11 21:01:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:01:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:01:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca3deb785318417c824372552bbb39e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:01:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:01:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MzI4NkZFRUYxOTYxRUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MzI4NkZFRUYxOTYxRUUxAA==\",\"timestamp\":\"1768145500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:45+05:30"} [2026-01-11 21:01:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MzI4NkZFRUYxOTYxRUUxAA== [2026-01-11 21:01:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:31:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2QTQ0RTQzMDVEN0U2Njk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2QTQ0RTQzMDVEN0U2Njk5AA==", "timestamp": "1768145505", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:01:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:01:47] [INFO] Sending instructions to 917202000200 [2026-01-11 21:01:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:01:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:01:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f5d67769c9a47dfbb6da6b03f848df8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:01:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:01:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MzI4NkZFRUYxOTYxRUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MzI4NkZFRUYxOTYxRUUxAA==\",\"timestamp\":\"1768145500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:46+05:30"} [2026-01-11 21:01:47] [DEBUG] Ignoring event: delivered [2026-01-11 21:01:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:01:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2QTQ0RTQzMDVEN0U2Njk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2QTQ0RTQzMDVEN0U2Njk5AA==\",\"timestamp\":\"1768145505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:51+05:30"} [2026-01-11 21:01:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2QTQ0RTQzMDVEN0U2Njk5AA== [2026-01-11 21:01:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:01:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2QTQ0RTQzMDVEN0U2Njk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI2QTQ0RTQzMDVEN0U2Njk5AA==\",\"timestamp\":\"1768145505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:01:51+05:30"} [2026-01-11 21:01:52] [DEBUG] Ignoring event: delivered [2026-01-11 21:02:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:32:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEQjhENzgwQzMwQTI3RDk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEQjhENzgwQzMwQTI3RDk5AA==", "timestamp": "1768145541", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:02:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:02:23] [INFO] Sending instructions to 917202000200 [2026-01-11 21:02:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:02:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:02:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9c882e01e64467f898455dc6521530c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:02:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEQjhENzgwQzMwQTI3RDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEQjhENzgwQzMwQTI3RDk5AA==\",\"timestamp\":\"1768145541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:02:23+05:30"} [2026-01-11 21:02:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEQjhENzgwQzMwQTI3RDk5AA== [2026-01-11 21:02:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:02:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEQjhENzgwQzMwQTI3RDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEQjhENzgwQzMwQTI3RDk5AA==\",\"timestamp\":\"1768145541\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:02:23+05:30"} [2026-01-11 21:02:25] [DEBUG] Ignoring event: delivered [2026-01-11 21:02:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:32:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1N0RFN0MwRTY3RUQzRDUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1N0RFN0MwRTY3RUQzRDUzAA==", "timestamp": "1768145546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:02:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:02:28] [INFO] Sending instructions to 917202000200 [2026-01-11 21:02:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:02:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:02:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a78efc5b19546469eb57372365f4c3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:02:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:02:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1N0RFN0MwRTY3RUQzRDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1N0RFN0MwRTY3RUQzRDUzAA==\",\"timestamp\":\"1768145546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:02:29+05:30"} [2026-01-11 21:02:30] [DEBUG] Ignoring event: delivered [2026-01-11 21:02:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:02:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1N0RFN0MwRTY3RUQzRDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1N0RFN0MwRTY3RUQzRDUzAA==\",\"timestamp\":\"1768145546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:02:29+05:30"} [2026-01-11 21:02:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU1N0RFN0MwRTY3RUQzRDUzAA== [2026-01-11 21:02:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:32:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5QjYwOTA5OTUxRUJCOTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5QjYwOTA5OTUxRUJCOTlCAA==", "timestamp": "1768145552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:02:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:02:34] [INFO] Sending instructions to 917202000200 [2026-01-11 21:02:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:02:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:02:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79d1ceb48c644bcc831ae9cd6a56722e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:02:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:02:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5QjYwOTA5OTUxRUJCOTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5QjYwOTA5OTUxRUJCOTlCAA==\",\"timestamp\":\"1768145552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:02:34+05:30"} [2026-01-11 21:02:34] [DEBUG] Ignoring event: delivered [2026-01-11 21:02:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:02:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5QjYwOTA5OTUxRUJCOTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5QjYwOTA5OTUxRUJCOTlCAA==\",\"timestamp\":\"1768145552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:02:34+05:30"} [2026-01-11 21:02:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE5QjYwOTA5OTUxRUJCOTlCAA== [2026-01-11 21:03:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:33:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDNzE2M0IzNDIwNUJBQTQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDNzE2M0IzNDIwNUJBQTQyAA==", "timestamp": "1768145588", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:03:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:03:10] [INFO] Sending instructions to 917202000200 [2026-01-11 21:03:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:03:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:03:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39806d9e74a74a66be8c1545e28c4aed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:03:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:03:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDNzE2M0IzNDIwNUJBQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDNzE2M0IzNDIwNUJBQTQyAA==\",\"timestamp\":\"1768145588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:03:10+05:30"} [2026-01-11 21:03:12] [DEBUG] Ignoring event: delivered [2026-01-11 21:03:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:03:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDNzE2M0IzNDIwNUJBQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDNzE2M0IzNDIwNUJBQTQyAA==\",\"timestamp\":\"1768145588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:03:10+05:30"} [2026-01-11 21:03:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDNzE2M0IzNDIwNUJBQTQyAA== [2026-01-11 21:03:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:33:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOEQzQUM5QzlFMkEwREE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOEQzQUM5QzlFMkEwREE2AA==", "timestamp": "1768145593", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:03:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:03:16] [INFO] Sending instructions to 917202000200 [2026-01-11 21:03:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:03:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:03:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c47fae2000724109805a5776302428e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:03:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:03:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOEQzQUM5QzlFMkEwREE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOEQzQUM5QzlFMkEwREE2AA==\",\"timestamp\":\"1768145593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:03:19+05:30"} [2026-01-11 21:03:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOEQzQUM5QzlFMkEwREE2AA== [2026-01-11 21:03:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:03:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOEQzQUM5QzlFMkEwREE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNEOEQzQUM5QzlFMkEwREE2AA==\",\"timestamp\":\"1768145593\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:03:19+05:30"} [2026-01-11 21:03:20] [DEBUG] Ignoring event: delivered [2026-01-11 21:03:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:33:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCMUY1NzBGRTczMzAyQjYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCMUY1NzBGRTczMzAyQjYyAA==", "timestamp": "1768145599", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:03:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:03:21] [INFO] Sending instructions to 917202000200 [2026-01-11 21:03:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:03:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:03:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d96c68ee823c42b8a756222928e1aee2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:03:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:03:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCMUY1NzBGRTczMzAyQjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCMUY1NzBGRTczMzAyQjYyAA==\",\"timestamp\":\"1768145599\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:03:22+05:30"} [2026-01-11 21:03:23] [DEBUG] Ignoring event: delivered [2026-01-11 21:03:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:03:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCMUY1NzBGRTczMzAyQjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCMUY1NzBGRTczMzAyQjYyAA==\",\"timestamp\":\"1768145599\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:03:22+05:30"} [2026-01-11 21:03:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRCMUY1NzBGRTczMzAyQjYyAA== [2026-01-11 21:03:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:33:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NTQzMEI4NDVCNTAzQzVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NTQzMEI4NDVCNTAzQzVDAA==", "timestamp": "1768145604", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:03:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:03:26] [INFO] Sending instructions to 917202000200 [2026-01-11 21:03:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:03:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:03:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bcf5e29ea09e4b909f1073cf79ef696d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:03:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:03:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NTQzMEI4NDVCNTAzQzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NTQzMEI4NDVCNTAzQzVDAA==\",\"timestamp\":\"1768145604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:03:26+05:30"} [2026-01-11 21:03:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NTQzMEI4NDVCNTAzQzVDAA== [2026-01-11 21:03:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:03:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NTQzMEI4NDVCNTAzQzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1NTQzMEI4NDVCNTAzQzVDAA==\",\"timestamp\":\"1768145604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:03:26+05:30"} [2026-01-11 21:03:27] [DEBUG] Ignoring event: delivered [2026-01-11 21:04:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:34:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RERCQkE3NEFCMjdDNzU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RERCQkE3NEFCMjdDNzU1AA==", "timestamp": "1768145641", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:04:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:04:03] [INFO] Sending instructions to 917202000200 [2026-01-11 21:04:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:04:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:04:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b26e64daca0046e6820e12eabfc9c20f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RERCQkE3NEFCMjdDNzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RERCQkE3NEFCMjdDNzU1AA==\",\"timestamp\":\"1768145641\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:03+05:30"} [2026-01-11 21:04:04] [DEBUG] Ignoring event: delivered [2026-01-11 21:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RERCQkE3NEFCMjdDNzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RERCQkE3NEFCMjdDNzU1AA==\",\"timestamp\":\"1768145641\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:03+05:30"} [2026-01-11 21:04:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RERCQkE3NEFCMjdDNzU1AA== [2026-01-11 21:04:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:34:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3MUM2MDk4Njk2ODJDNTM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3MUM2MDk4Njk2ODJDNTM1AA==", "timestamp": "1768145647", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:04:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:04:09] [INFO] Sending instructions to 917202000200 [2026-01-11 21:04:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:04:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:04:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0594610b57894795a187d44f83087e2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:04:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:34:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERjlCRERFMjM5NDk2ODdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERjlCRERFMjM5NDk2ODdEAA==", "timestamp": "1768145652", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:04:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:04:14] [INFO] Sending instructions to 917202000200 [2026-01-11 21:04:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:04:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:04:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62eec913015247bfb01fd11bb38ec686", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3MUM2MDk4Njk2ODJDNTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3MUM2MDk4Njk2ODJDNTM1AA==\",\"timestamp\":\"1768145647\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:12+05:30"} [2026-01-11 21:04:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3MUM2MDk4Njk2ODJDNTM1AA== [2026-01-11 21:04:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3MUM2MDk4Njk2ODJDNTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3MUM2MDk4Njk2ODJDNTM1AA==\",\"timestamp\":\"1768145647\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:12+05:30"} [2026-01-11 21:04:16] [DEBUG] Ignoring event: delivered [2026-01-11 21:04:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERjlCRERFMjM5NDk2ODdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERjlCRERFMjM5NDk2ODdEAA==\",\"timestamp\":\"1768145652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:17+05:30"} [2026-01-11 21:04:18] [DEBUG] Ignoring event: delivered [2026-01-11 21:04:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERjlCRERFMjM5NDk2ODdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERjlCRERFMjM5NDk2ODdEAA==\",\"timestamp\":\"1768145652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:17+05:30"} [2026-01-11 21:04:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERjlCRERFMjM5NDk2ODdEAA== [2026-01-11 21:04:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:34:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2Rjg5QkVFMzVCMzc1OUZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2Rjg5QkVFMzVCMzc1OUZEAA==", "timestamp": "1768145688", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:04:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:04:50] [INFO] Sending instructions to 917202000200 [2026-01-11 21:04:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:04:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:04:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "831286be675b4635803ab8514e1c2b57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2Rjg5QkVFMzVCMzc1OUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2Rjg5QkVFMzVCMzc1OUZEAA==\",\"timestamp\":\"1768145688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:50+05:30"} [2026-01-11 21:04:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2Rjg5QkVFMzVCMzc1OUZEAA== [2026-01-11 21:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2Rjg5QkVFMzVCMzc1OUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg2Rjg5QkVFMzVCMzc1OUZEAA==\",\"timestamp\":\"1768145688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:50+05:30"} [2026-01-11 21:04:51] [DEBUG] Ignoring event: delivered [2026-01-11 21:04:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:34:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDNTJEMzA3QjgyNDRCQzFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDNTJEMzA3QjgyNDRCQzFCAA==", "timestamp": "1768145693", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:04:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:04:55] [INFO] Sending instructions to 917202000200 [2026-01-11 21:04:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:04:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:04:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87d1cd99643b41199d8b404770cca9a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:04:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDNTJEMzA3QjgyNDRCQzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDNTJEMzA3QjgyNDRCQzFCAA==\",\"timestamp\":\"1768145693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:57+05:30"} [2026-01-11 21:04:59] [DEBUG] Ignoring event: delivered [2026-01-11 21:04:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:04:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDNTJEMzA3QjgyNDRCQzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDNTJEMzA3QjgyNDRCQzFCAA==\",\"timestamp\":\"1768145693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:04:57+05:30"} [2026-01-11 21:04:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDNTJEMzA3QjgyNDRCQzFCAA== [2026-01-11 21:05:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:35:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFOTUwODczQTAzOUNCNDQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFOTUwODczQTAzOUNCNDQ0AA==", "timestamp": "1768145699", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:05:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:05:00] [INFO] Sending instructions to 917202000200 [2026-01-11 21:05:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:05:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:05:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ee5c94ec4f347febbaa9e6fde5a9a33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:05:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFOTUwODczQTAzOUNCNDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFOTUwODczQTAzOUNCNDQ0AA==\",\"timestamp\":\"1768145699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:02+05:30"} [2026-01-11 21:05:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFOTUwODczQTAzOUNCNDQ0AA== [2026-01-11 21:05:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFOTUwODczQTAzOUNCNDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFOTUwODczQTAzOUNCNDQ0AA==\",\"timestamp\":\"1768145699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:02+05:30"} [2026-01-11 21:05:02] [DEBUG] Ignoring event: delivered [2026-01-11 21:05:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:35:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdEQTA4NEI2RkNGNDk0ODREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdEQTA4NEI2RkNGNDk0ODREAA==", "timestamp": "1768145704", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:05:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:05:06] [INFO] Sending instructions to 917202000200 [2026-01-11 21:05:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:05:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:05:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "809c42489a7e4b2883d506dff2700d76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:05:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdEQTA4NEI2RkNGNDk0ODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdEQTA4NEI2RkNGNDk0ODREAA==\",\"timestamp\":\"1768145704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:06+05:30"} [2026-01-11 21:05:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdEQTA4NEI2RkNGNDk0ODREAA== [2026-01-11 21:05:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdEQTA4NEI2RkNGNDk0ODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdEQTA4NEI2RkNGNDk0ODREAA==\",\"timestamp\":\"1768145704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:06+05:30"} [2026-01-11 21:05:07] [DEBUG] Ignoring event: delivered [2026-01-11 21:05:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:35:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1ODNFMUZEOUU0NDQyMUUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1ODNFMUZEOUU0NDQyMUUzAA==", "timestamp": "1768145709", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:05:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:05:11] [INFO] Sending instructions to 917202000200 [2026-01-11 21:05:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:05:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:05:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7ef93f8c72043a09ab4cc56feb9b9c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:05:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1ODNFMUZEOUU0NDQyMUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1ODNFMUZEOUU0NDQyMUUzAA==\",\"timestamp\":\"1768145709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:12+05:30"} [2026-01-11 21:05:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1ODNFMUZEOUU0NDQyMUUzAA== [2026-01-11 21:05:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1ODNFMUZEOUU0NDQyMUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1ODNFMUZEOUU0NDQyMUUzAA==\",\"timestamp\":\"1768145709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:12+05:30"} [2026-01-11 21:05:13] [DEBUG] Ignoring event: delivered [2026-01-11 21:05:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:35:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFQTJFNERERTRDRkJGQUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFQTJFNERERTRDRkJGQUZBAA==", "timestamp": "1768145745", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:05:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:05:47] [INFO] Sending instructions to 917202000200 [2026-01-11 21:05:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:05:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:05:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "457c860c42574d16ab87d09271fdcca8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:05:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:35:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMzMzN0NEM0RBNDNERjQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMzMzN0NEM0RBNDNERjQxAA==", "timestamp": "1768145751", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:05:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:05:53] [INFO] Sending instructions to 917202000200 [2026-01-11 21:05:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:05:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:05:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37de50530d1749d4b6022ea457e7bfa3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:05:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMzMzN0NEM0RBNDNERjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMzMzN0NEM0RBNDNERjQxAA==\",\"timestamp\":\"1768145751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:53+05:30"} [2026-01-11 21:05:54] [DEBUG] Ignoring event: delivered [2026-01-11 21:05:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFQTJFNERERTRDRkJGQUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFQTJFNERERTRDRkJGQUZBAA==\",\"timestamp\":\"1768145745\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:54+05:30"} [2026-01-11 21:05:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFQTJFNERERTRDRkJGQUZBAA== [2026-01-11 21:05:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMzMzN0NEM0RBNDNERjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMzMzN0NEM0RBNDNERjQxAA==\",\"timestamp\":\"1768145751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:53+05:30"} [2026-01-11 21:05:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMzMzN0NEM0RBNDNERjQxAA== [2026-01-11 21:05:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFQTJFNERERTRDRkJGQUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFQTJFNERERTRDRkJGQUZBAA==\",\"timestamp\":\"1768145745\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:54+05:30"} [2026-01-11 21:05:54] [DEBUG] Ignoring event: delivered [2026-01-11 21:05:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:35:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDNjY5RTg2RDhENDZDNjU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDNjY5RTg2RDhENDZDNjU5AA==", "timestamp": "1768145757", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:05:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:05:59] [INFO] Sending instructions to 917202000200 [2026-01-11 21:05:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:05:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:05:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f835f3953d4d4c5f8811f892d93ca9df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:06:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDNjY5RTg2RDhENDZDNjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDNjY5RTg2RDhENDZDNjU5AA==\",\"timestamp\":\"1768145757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:59+05:30"} [2026-01-11 21:06:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDNjY5RTg2RDhENDZDNjU5AA== [2026-01-11 21:06:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:05:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDNjY5RTg2RDhENDZDNjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDNjY5RTg2RDhENDZDNjU5AA==\",\"timestamp\":\"1768145757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:05:59+05:30"} [2026-01-11 21:06:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:06:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:36:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MkU2QzJBQkFGRkI3QTgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MkU2QzJBQkFGRkI3QTgzAA==", "timestamp": "1768145793", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:06:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:06:35] [INFO] Sending instructions to 917202000200 [2026-01-11 21:06:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:06:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:06:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce6e98b3ce554563a0cc827e4b1fbb48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:06:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:06:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MkU2QzJBQkFGRkI3QTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MkU2QzJBQkFGRkI3QTgzAA==\",\"timestamp\":\"1768145793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:06:35+05:30"} [2026-01-11 21:06:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MkU2QzJBQkFGRkI3QTgzAA== [2026-01-11 21:06:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:06:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MkU2QzJBQkFGRkI3QTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM4MkU2QzJBQkFGRkI3QTgzAA==\",\"timestamp\":\"1768145793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:06:35+05:30"} [2026-01-11 21:06:36] [DEBUG] Ignoring event: delivered [2026-01-11 21:06:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:36:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTYwQjlFOUNCQ0JDQzM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTYwQjlFOUNCQ0JDQzM0AA==", "timestamp": "1768145799", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:06:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:06:40] [INFO] Sending instructions to 917202000200 [2026-01-11 21:06:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:06:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:06:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4986e4cbc054744bfcf01b212e6f307", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:06:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTYwQjlFOUNCQ0JDQzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTYwQjlFOUNCQ0JDQzM0AA==\",\"timestamp\":\"1768145799\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:06:43+05:30"} [2026-01-11 21:06:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTYwQjlFOUNCQ0JDQzM0AA== [2026-01-11 21:06:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTYwQjlFOUNCQ0JDQzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTYwQjlFOUNCQ0JDQzM0AA==\",\"timestamp\":\"1768145799\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:06:43+05:30"} [2026-01-11 21:06:43] [DEBUG] Ignoring event: delivered [2026-01-11 21:06:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:36:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMENBQzhBMTMzMTUzMzkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMENBQzhBMTMzMTUzMzkzAA==", "timestamp": "1768145804", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:06:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:06:46] [INFO] Sending instructions to 917202000200 [2026-01-11 21:06:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:06:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:06:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ac4c763a59f4ca19b524341f2e08d87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:06:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMENBQzhBMTMzMTUzMzkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMENBQzhBMTMzMTUzMzkzAA==\",\"timestamp\":\"1768145804\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:06:46+05:30"} [2026-01-11 21:06:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMENBQzhBMTMzMTUzMzkzAA== [2026-01-11 21:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:06:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMENBQzhBMTMzMTUzMzkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMENBQzhBMTMzMTUzMzkzAA==\",\"timestamp\":\"1768145804\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:06:46+05:30"} [2026-01-11 21:06:47] [DEBUG] Ignoring event: delivered [2026-01-11 21:07:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:37:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGRTM3M0IwMzUzN0JBRDUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGRTM3M0IwMzUzN0JBRDUwAA==", "timestamp": "1768145840", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:07:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:07:22] [INFO] Sending instructions to 917202000200 [2026-01-11 21:07:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:07:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:07:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8609f292779145a5be49ab6d6ba490c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:07:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:37:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFODU4MDNBMTcwOUUzNEI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFODU4MDNBMTcwOUUzNEI4AA==", "timestamp": "1768145845", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:07:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:07:27] [INFO] Sending instructions to 917202000200 [2026-01-11 21:07:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:07:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:07:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97a07ad579294ba6bc05b10848e53db2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:07:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:07:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGRTM3M0IwMzUzN0JBRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGRTM3M0IwMzUzN0JBRDUwAA==\",\"timestamp\":\"1768145840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:07:27+05:30"} [2026-01-11 21:07:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGRTM3M0IwMzUzN0JBRDUwAA== [2026-01-11 21:07:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:07:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGRTM3M0IwMzUzN0JBRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNGRTM3M0IwMzUzN0JBRDUwAA==\",\"timestamp\":\"1768145840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:07:27+05:30"} [2026-01-11 21:07:28] [DEBUG] Ignoring event: delivered [2026-01-11 21:07:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFODU4MDNBMTcwOUUzNEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFODU4MDNBMTcwOUUzNEI4AA==\",\"timestamp\":\"1768145845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:07:29+05:30"} [2026-01-11 21:07:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFODU4MDNBMTcwOUUzNEI4AA== [2026-01-11 21:07:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFODU4MDNBMTcwOUUzNEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNFODU4MDNBMTcwOUUzNEI4AA==\",\"timestamp\":\"1768145845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:07:29+05:30"} [2026-01-11 21:07:30] [DEBUG] Ignoring event: delivered [2026-01-11 21:07:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:37:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzOUNDOUNENkIxNTJCQ0QwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzOUNDOUNENkIxNTJCQ0QwAA==", "timestamp": "1768145851", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:07:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:07:32] [INFO] Sending instructions to 917202000200 [2026-01-11 21:07:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:07:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:07:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2894ab9770b4e3aaf47f303169d2bc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:07:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzOUNDOUNENkIxNTJCQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzOUNDOUNENkIxNTJCQ0QwAA==\",\"timestamp\":\"1768145851\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:07:33+05:30"} [2026-01-11 21:07:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzOUNDOUNENkIxNTJCQ0QwAA== [2026-01-11 21:07:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzOUNDOUNENkIxNTJCQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzOUNDOUNENkIxNTJCQ0QwAA==\",\"timestamp\":\"1768145851\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:07:33+05:30"} [2026-01-11 21:07:34] [DEBUG] Ignoring event: delivered [2026-01-11 21:07:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:37:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBQzI4QkYzNThCODJGRDJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBQzI4QkYzNThCODJGRDJFAA==", "timestamp": "1768145856", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:07:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:07:38] [INFO] Sending instructions to 917202000200 [2026-01-11 21:07:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:07:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:07:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6b429b1964b406fa3f42b8a9277cafb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:07:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:07:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBQzI4QkYzNThCODJGRDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBQzI4QkYzNThCODJGRDJFAA==\",\"timestamp\":\"1768145856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:07:38+05:30"} [2026-01-11 21:07:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBQzI4QkYzNThCODJGRDJFAA== [2026-01-11 21:07:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:07:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBQzI4QkYzNThCODJGRDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBQzI4QkYzNThCODJGRDJFAA==\",\"timestamp\":\"1768145856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:07:38+05:30"} [2026-01-11 21:07:39] [DEBUG] Ignoring event: delivered [2026-01-11 21:08:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:38:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyRTUwMDU5RDQ4QTdBMUE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyRTUwMDU5RDQ4QTdBMUE3AA==", "timestamp": "1768145892", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:08:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:08:13] [INFO] Sending instructions to 917202000200 [2026-01-11 21:08:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:08:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:08:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efb195aca17042f2adb4c6aaf44c80ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:08:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyRTUwMDU5RDQ4QTdBMUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyRTUwMDU5RDQ4QTdBMUE3AA==\",\"timestamp\":\"1768145892\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:08:15+05:30"} [2026-01-11 21:08:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyRTUwMDU5RDQ4QTdBMUE3AA== [2026-01-11 21:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyRTUwMDU5RDQ4QTdBMUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyRTUwMDU5RDQ4QTdBMUE3AA==\",\"timestamp\":\"1768145892\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:08:15+05:30"} [2026-01-11 21:08:16] [DEBUG] Ignoring event: delivered [2026-01-11 21:08:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:38:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyNThDOTQ3MzZENkVEMTQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyNThDOTQ3MzZENkVEMTQzAA==", "timestamp": "1768145897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:08:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:08:19] [INFO] Sending instructions to 917202000200 [2026-01-11 21:08:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:08:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:08:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a7a4d2451334b5991e4659b24a515bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:08:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:08:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyNThDOTQ3MzZENkVEMTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyNThDOTQ3MzZENkVEMTQzAA==\",\"timestamp\":\"1768145897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:08:20+05:30"} [2026-01-11 21:08:21] [DEBUG] Ignoring event: delivered [2026-01-11 21:08:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:08:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyNThDOTQ3MzZENkVEMTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyNThDOTQ3MzZENkVEMTQzAA==\",\"timestamp\":\"1768145897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:08:20+05:30"} [2026-01-11 21:08:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgyNThDOTQ3MzZENkVEMTQzAA== [2026-01-11 21:08:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:38:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkyMTRBMDkxMjlFQTk2QjYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkyMTRBMDkxMjlFQTk2QjYyAA==", "timestamp": "1768145902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:08:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:08:24] [INFO] Sending instructions to 917202000200 [2026-01-11 21:08:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:08:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:08:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01cf8154b310493f970efd9482b37bba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:08:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:08:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkyMTRBMDkxMjlFQTk2QjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkyMTRBMDkxMjlFQTk2QjYyAA==\",\"timestamp\":\"1768145902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:08:26+05:30"} [2026-01-11 21:08:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkyMTRBMDkxMjlFQTk2QjYyAA== [2026-01-11 21:08:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:08:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkyMTRBMDkxMjlFQTk2QjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkyMTRBMDkxMjlFQTk2QjYyAA==\",\"timestamp\":\"1768145902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:08:26+05:30"} [2026-01-11 21:08:27] [DEBUG] Ignoring event: delivered [2026-01-11 21:08:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:38:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCNTE5REFDMkVCMEQ1MkM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCNTE5REFDMkVCMEQ1MkM2AA==", "timestamp": "1768145908", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:08:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:08:29] [INFO] Sending instructions to 917202000200 [2026-01-11 21:08:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:08:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:08:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aebcf2095f204e93b82ff7f85f9352e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:08:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:08:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCNTE5REFDMkVCMEQ1MkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCNTE5REFDMkVCMEQ1MkM2AA==\",\"timestamp\":\"1768145908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:08:29+05:30"} [2026-01-11 21:08:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCNTE5REFDMkVCMEQ1MkM2AA== [2026-01-11 21:08:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:08:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCNTE5REFDMkVCMEQ1MkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCNTE5REFDMkVCMEQ1MkM2AA==\",\"timestamp\":\"1768145908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:08:29+05:30"} [2026-01-11 21:08:30] [DEBUG] Ignoring event: delivered [2026-01-11 21:09:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:39:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGM0MzMDQ0MzQwMkFGMjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGM0MzMDQ0MzQwMkFGMjIyAA==", "timestamp": "1768145943", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:09:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:09:05] [INFO] Sending instructions to 917202000200 [2026-01-11 21:09:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:09:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:09:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e890e4ab3397438a9ac1ca3130e65d21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:09:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGM0MzMDQ0MzQwMkFGMjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGM0MzMDQ0MzQwMkFGMjIyAA==\",\"timestamp\":\"1768145943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:07+05:30"} [2026-01-11 21:09:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGM0MzMDQ0MzQwMkFGMjIyAA== [2026-01-11 21:09:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGM0MzMDQ0MzQwMkFGMjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURGM0MzMDQ0MzQwMkFGMjIyAA==\",\"timestamp\":\"1768145943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:07+05:30"} [2026-01-11 21:09:08] [DEBUG] Ignoring event: delivered [2026-01-11 21:09:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:39:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQkJGRjdDNkMwNUNEMTA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQkJGRjdDNkMwNUNEMTA4AA==", "timestamp": "1768145949", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:09:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:09:11] [INFO] Sending instructions to 917202000200 [2026-01-11 21:09:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:09:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:09:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3ba4cbbe2ee426f8fb733079992a97a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:09:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQkJGRjdDNkMwNUNEMTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQkJGRjdDNkMwNUNEMTA4AA==\",\"timestamp\":\"1768145949\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:11+05:30"} [2026-01-11 21:09:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQkJGRjdDNkMwNUNEMTA4AA== [2026-01-11 21:09:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQkJGRjdDNkMwNUNEMTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzczQkJGRjdDNkMwNUNEMTA4AA==\",\"timestamp\":\"1768145949\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:11+05:30"} [2026-01-11 21:09:12] [DEBUG] Ignoring event: delivered [2026-01-11 21:09:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:39:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMjBFRDY0NzM4QjA2NzQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMjBFRDY0NzM4QjA2NzQ0AA==", "timestamp": "1768145954", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:09:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:09:16] [INFO] Sending instructions to 917202000200 [2026-01-11 21:09:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:09:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:09:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6319706bfdb414980666481d913a456", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:09:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMjBFRDY0NzM4QjA2NzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMjBFRDY0NzM4QjA2NzQ0AA==\",\"timestamp\":\"1768145954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:16+05:30"} [2026-01-11 21:09:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMjBFRDY0NzM4QjA2NzQ0AA== [2026-01-11 21:09:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMjBFRDY0NzM4QjA2NzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExMjBFRDY0NzM4QjA2NzQ0AA==\",\"timestamp\":\"1768145954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:16+05:30"} [2026-01-11 21:09:17] [DEBUG] Ignoring event: delivered [2026-01-11 21:09:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:39:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQjAzRTA5NzgyNzBFMDg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQjAzRTA5NzgyNzBFMDg0AA==", "timestamp": "1768145991", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:09:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:09:53] [INFO] Sending instructions to 917202000200 [2026-01-11 21:09:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:09:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:09:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebe29fde1ce04b52b726833c82d97690", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:09:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQjAzRTA5NzgyNzBFMDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQjAzRTA5NzgyNzBFMDg0AA==\",\"timestamp\":\"1768145991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:53+05:30"} [2026-01-11 21:09:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQjAzRTA5NzgyNzBFMDg0AA== [2026-01-11 21:09:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQjAzRTA5NzgyNzBFMDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQjAzRTA5NzgyNzBFMDg0AA==\",\"timestamp\":\"1768145991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:53+05:30"} [2026-01-11 21:09:54] [DEBUG] Ignoring event: delivered [2026-01-11 21:09:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:39:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCMDkxMUEyMEVCM0E0MDg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCMDkxMUEyMEVCM0E0MDg3AA==", "timestamp": "1768145996", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:09:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:09:58] [INFO] Sending instructions to 917202000200 [2026-01-11 21:09:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:09:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:09:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54c01bc96ffc42f7a2cf91fa7a588fd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:10:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCMDkxMUEyMEVCM0E0MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCMDkxMUEyMEVCM0E0MDg3AA==\",\"timestamp\":\"1768145996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:59+05:30"} [2026-01-11 21:10:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCMDkxMUEyMEVCM0E0MDg3AA== [2026-01-11 21:10:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:09:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCMDkxMUEyMEVCM0E0MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVCMDkxMUEyMEVCM0E0MDg3AA==\",\"timestamp\":\"1768145996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:09:59+05:30"} [2026-01-11 21:10:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:10:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:40:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NTgwM0Y2NDQzMDlDMjlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NTgwM0Y2NDQzMDlDMjlFAA==", "timestamp": "1768146002", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:10:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:10:03] [INFO] Sending instructions to 917202000200 [2026-01-11 21:10:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:10:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:10:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c778a8dad9749beadadde4207de4378", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:10:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NTgwM0Y2NDQzMDlDMjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NTgwM0Y2NDQzMDlDMjlFAA==\",\"timestamp\":\"1768146002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:05+05:30"} [2026-01-11 21:10:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NTgwM0Y2NDQzMDlDMjlFAA== [2026-01-11 21:10:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NTgwM0Y2NDQzMDlDMjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0NTgwM0Y2NDQzMDlDMjlFAA==\",\"timestamp\":\"1768146002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:05+05:30"} [2026-01-11 21:10:05] [DEBUG] Ignoring event: delivered [2026-01-11 21:10:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:40:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3OEM2M0NGRUM1M0REM0JEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3OEM2M0NGRUM1M0REM0JEAA==", "timestamp": "1768146038", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:10:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:10:40] [INFO] Sending instructions to 917202000200 [2026-01-11 21:10:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:10:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:10:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5861aa99bfb349d0b9597ab220f482d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:10:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3OEM2M0NGRUM1M0REM0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3OEM2M0NGRUM1M0REM0JEAA==\",\"timestamp\":\"1768146038\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:41+05:30"} [2026-01-11 21:10:42] [DEBUG] Ignoring event: delivered [2026-01-11 21:10:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3OEM2M0NGRUM1M0REM0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3OEM2M0NGRUM1M0REM0JEAA==\",\"timestamp\":\"1768146038\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:41+05:30"} [2026-01-11 21:10:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3OEM2M0NGRUM1M0REM0JEAA== [2026-01-11 21:10:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:40:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGQ0EyMjFENjJENjZERTkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGQ0EyMjFENjJENjZERTkwAA==", "timestamp": "1768146043", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:10:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:10:45] [INFO] Sending instructions to 917202000200 [2026-01-11 21:10:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:10:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:10:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f19b8b17a79423ebc18e0265a5e256d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:10:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGQ0EyMjFENjJENjZERTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGQ0EyMjFENjJENjZERTkwAA==\",\"timestamp\":\"1768146043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:48+05:30"} [2026-01-11 21:10:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGQ0EyMjFENjJENjZERTkwAA== [2026-01-11 21:10:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGQ0EyMjFENjJENjZERTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGQ0EyMjFENjJENjZERTkwAA==\",\"timestamp\":\"1768146043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:48+05:30"} [2026-01-11 21:10:49] [DEBUG] Ignoring event: delivered [2026-01-11 21:10:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:40:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFRjA2QUIyQzg2OUE1OEIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFRjA2QUIyQzg2OUE1OEIwAA==", "timestamp": "1768146048", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:10:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:10:50] [INFO] Sending instructions to 917202000200 [2026-01-11 21:10:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:10:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:10:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d49162cdc944abf919ae4dcf1b14633", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:10:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFRjA2QUIyQzg2OUE1OEIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFRjA2QUIyQzg2OUE1OEIwAA==\",\"timestamp\":\"1768146048\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:51+05:30"} [2026-01-11 21:10:51] [DEBUG] Ignoring event: delivered [2026-01-11 21:10:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFRjA2QUIyQzg2OUE1OEIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFRjA2QUIyQzg2OUE1OEIwAA==\",\"timestamp\":\"1768146048\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:51+05:30"} [2026-01-11 21:10:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFRjA2QUIyQzg2OUE1OEIwAA== [2026-01-11 21:10:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:40:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDM0E5NkQ2N0RGNDY3NUVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDM0E5NkQ2N0RGNDY3NUVEAA==", "timestamp": "1768146053", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:10:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:10:55] [INFO] Sending instructions to 917202000200 [2026-01-11 21:10:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:10:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:10:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64494005ebed4fa48e6b4c729dcecce2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:10:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDM0E5NkQ2N0RGNDY3NUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDM0E5NkQ2N0RGNDY3NUVEAA==\",\"timestamp\":\"1768146053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:56+05:30"} [2026-01-11 21:10:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDM0E5NkQ2N0RGNDY3NUVEAA== [2026-01-11 21:10:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:10:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDM0E5NkQ2N0RGNDY3NUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDM0E5NkQ2N0RGNDY3NUVEAA==\",\"timestamp\":\"1768146053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:10:56+05:30"} [2026-01-11 21:10:56] [DEBUG] Ignoring event: delivered [2026-01-11 21:11:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:41:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzRUVGRTM1Q0NGMTk3MzJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzRUVGRTM1Q0NGMTk3MzJDAA==", "timestamp": "1768146058", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:11:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:11:00] [INFO] Sending instructions to 917202000200 [2026-01-11 21:11:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:11:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:11:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8f52e3c06594e3c9b7be82748ccd053", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:11:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzRUVGRTM1Q0NGMTk3MzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzRUVGRTM1Q0NGMTk3MzJDAA==\",\"timestamp\":\"1768146058\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:03+05:30"} [2026-01-11 21:11:03] [DEBUG] Ignoring event: delivered [2026-01-11 21:11:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzRUVGRTM1Q0NGMTk3MzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzRUVGRTM1Q0NGMTk3MzJDAA==\",\"timestamp\":\"1768146058\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:03+05:30"} [2026-01-11 21:11:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzRUVGRTM1Q0NGMTk3MzJDAA== [2026-01-11 21:11:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:41:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDM0UyMDc0NkQ0NDQ0OEE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDM0UyMDc0NkQ0NDQ0OEE3AA==", "timestamp": "1768146064", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:11:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:11:05] [INFO] Sending instructions to 917202000200 [2026-01-11 21:11:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:11:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:11:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2cf50570912457bbc2c003a1d9f3dca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDM0UyMDc0NkQ0NDQ0OEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDM0UyMDc0NkQ0NDQ0OEE3AA==\",\"timestamp\":\"1768146064\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:06+05:30"} [2026-01-11 21:11:07] [DEBUG] Ignoring event: delivered [2026-01-11 21:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDM0UyMDc0NkQ0NDQ0OEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDM0UyMDc0NkQ0NDQ0OEE3AA==\",\"timestamp\":\"1768146064\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:06+05:30"} [2026-01-11 21:11:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDM0UyMDc0NkQ0NDQ0OEE3AA== [2026-01-11 21:11:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:41:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxRDBFNjRDMjZGMEYyNENBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxRDBFNjRDMjZGMEYyNENBAA==", "timestamp": "1768146069", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:11:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:11:11] [INFO] Sending instructions to 917202000200 [2026-01-11 21:11:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:11:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:11:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cb51d70aad64e489b21b5a4badd5e69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:11:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxRDBFNjRDMjZGMEYyNENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxRDBFNjRDMjZGMEYyNENBAA==\",\"timestamp\":\"1768146069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:11+05:30"} [2026-01-11 21:11:11] [DEBUG] Ignoring event: delivered [2026-01-11 21:11:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxRDBFNjRDMjZGMEYyNENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxRDBFNjRDMjZGMEYyNENBAA==\",\"timestamp\":\"1768146069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:11+05:30"} [2026-01-11 21:11:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxRDBFNjRDMjZGMEYyNENBAA== [2026-01-11 21:11:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:41:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RUYwQkUwRDBBQkEzOUU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RUYwQkUwRDBBQkEzOUU2AA==", "timestamp": "1768146105", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:11:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:11:47] [INFO] Sending instructions to 917202000200 [2026-01-11 21:11:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:11:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:11:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c91fdc1e89824a259cc05db900ae36f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:11:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RUYwQkUwRDBBQkEzOUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RUYwQkUwRDBBQkEzOUU2AA==\",\"timestamp\":\"1768146105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:48+05:30"} [2026-01-11 21:11:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RUYwQkUwRDBBQkEzOUU2AA== [2026-01-11 21:11:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RUYwQkUwRDBBQkEzOUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0RUYwQkUwRDBBQkEzOUU2AA==\",\"timestamp\":\"1768146105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:49+05:30"} [2026-01-11 21:11:49] [DEBUG] Ignoring event: delivered [2026-01-11 21:11:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:41:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5NDI5QjZGMUJFRTg1MDg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5NDI5QjZGMUJFRTg1MDg3AA==", "timestamp": "1768146111", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:11:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:11:53] [INFO] Sending instructions to 917202000200 [2026-01-11 21:11:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:11:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:11:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20ea1ba0b6e04e6ca488afe5734678fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:11:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5NDI5QjZGMUJFRTg1MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5NDI5QjZGMUJFRTg1MDg3AA==\",\"timestamp\":\"1768146111\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:53+05:30"} [2026-01-11 21:11:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5NDI5QjZGMUJFRTg1MDg3AA== [2026-01-11 21:11:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:11:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5NDI5QjZGMUJFRTg1MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5NDI5QjZGMUJFRTg1MDg3AA==\",\"timestamp\":\"1768146111\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:11:53+05:30"} [2026-01-11 21:11:53] [DEBUG] Ignoring event: delivered [2026-01-11 21:12:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:42:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5Mjg3MTEyMzYzM0EzQUY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5Mjg3MTEyMzYzM0EzQUY1AA==", "timestamp": "1768146147", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:12:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:12:28] [INFO] Sending instructions to 917202000200 [2026-01-11 21:12:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:12:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:12:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07aa5a101cd342d19a588f21a6461652", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:12:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:12:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5Mjg3MTEyMzYzM0EzQUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5Mjg3MTEyMzYzM0EzQUY1AA==\",\"timestamp\":\"1768146147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:12:29+05:30"} [2026-01-11 21:12:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5Mjg3MTEyMzYzM0EzQUY1AA== [2026-01-11 21:12:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:12:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5Mjg3MTEyMzYzM0EzQUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5Mjg3MTEyMzYzM0EzQUY1AA==\",\"timestamp\":\"1768146147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:12:29+05:30"} [2026-01-11 21:12:29] [DEBUG] Ignoring event: delivered [2026-01-11 21:12:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:42:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURENzU1RUMyOEEwQTVBMzY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURENzU1RUMyOEEwQTVBMzY0AA==", "timestamp": "1768146152", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:12:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:12:34] [INFO] Sending instructions to 917202000200 [2026-01-11 21:12:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:12:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:12:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e099708fba8c420f93af2eb0e444c149", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:12:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:12:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURENzU1RUMyOEEwQTVBMzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURENzU1RUMyOEEwQTVBMzY0AA==\",\"timestamp\":\"1768146152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:12:34+05:30"} [2026-01-11 21:12:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURENzU1RUMyOEEwQTVBMzY0AA== [2026-01-11 21:12:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:12:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURENzU1RUMyOEEwQTVBMzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURENzU1RUMyOEEwQTVBMzY0AA==\",\"timestamp\":\"1768146152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:12:34+05:30"} [2026-01-11 21:12:34] [DEBUG] Ignoring event: delivered [2026-01-11 21:12:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:42:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1OEZGMDJCQjFENkY1M0NCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1OEZGMDJCQjFENkY1M0NCAA==", "timestamp": "1768146157", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:12:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:12:39] [INFO] Sending instructions to 917202000200 [2026-01-11 21:12:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:12:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:12:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d1141752ae04914897f496bcac91814", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:12:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1OEZGMDJCQjFENkY1M0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1OEZGMDJCQjFENkY1M0NCAA==\",\"timestamp\":\"1768146157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:12:39+05:30"} [2026-01-11 21:12:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1OEZGMDJCQjFENkY1M0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1OEZGMDJCQjFENkY1M0NCAA==\",\"timestamp\":\"1768146157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:12:39+05:30"} [2026-01-11 21:12:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA1OEZGMDJCQjFENkY1M0NCAA== [2026-01-11 21:12:40] [DEBUG] Ignoring event: delivered [2026-01-11 21:13:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:43:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QUJGODExRDNCOTM3NDBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QUJGODExRDNCOTM3NDBEAA==", "timestamp": "1768146194", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:13:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:13:16] [INFO] Sending instructions to 917202000200 [2026-01-11 21:13:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:13:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:13:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c241a15308ae4cfa88ed59ea5a154500", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:13:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QUJGODExRDNCOTM3NDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QUJGODExRDNCOTM3NDBEAA==\",\"timestamp\":\"1768146194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:13:18+05:30"} [2026-01-11 21:13:20] [DEBUG] Ignoring event: delivered [2026-01-11 21:13:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:13:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QUJGODExRDNCOTM3NDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QUJGODExRDNCOTM3NDBEAA==\",\"timestamp\":\"1768146194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:13:18+05:30"} [2026-01-11 21:13:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE4QUJGODExRDNCOTM3NDBEAA== [2026-01-11 21:13:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:43:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTRGRUE1MjA1MDAwNzRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTRGRUE1MjA1MDAwNzRGAA==", "timestamp": "1768146199", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:13:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:13:21] [INFO] Sending instructions to 917202000200 [2026-01-11 21:13:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:13:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:13:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5754058a7c9546fea791d9b50d3714dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:13:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:13:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTRGRUE1MjA1MDAwNzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTRGRUE1MjA1MDAwNzRGAA==\",\"timestamp\":\"1768146199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:13:21+05:30"} [2026-01-11 21:13:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTRGRUE1MjA1MDAwNzRGAA== [2026-01-11 21:13:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:13:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTRGRUE1MjA1MDAwNzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTRGRUE1MjA1MDAwNzRGAA==\",\"timestamp\":\"1768146199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:13:21+05:30"} [2026-01-11 21:13:22] [DEBUG] Ignoring event: delivered [2026-01-11 21:13:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:43:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcyRTlDRTEyNzBFNzE4MDhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcyRTlDRTEyNzBFNzE4MDhCAA==", "timestamp": "1768146205", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:13:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:13:27] [INFO] Sending instructions to 917202000200 [2026-01-11 21:13:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:13:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:13:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fe440c579df487c9a0dc7c65a827639", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:13:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:13:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcyRTlDRTEyNzBFNzE4MDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcyRTlDRTEyNzBFNzE4MDhCAA==\",\"timestamp\":\"1768146205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:13:28+05:30"} [2026-01-11 21:13:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcyRTlDRTEyNzBFNzE4MDhCAA== [2026-01-11 21:13:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:13:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcyRTlDRTEyNzBFNzE4MDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcyRTlDRTEyNzBFNzE4MDhCAA==\",\"timestamp\":\"1768146205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:13:28+05:30"} [2026-01-11 21:13:29] [DEBUG] Ignoring event: delivered [2026-01-11 21:13:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:43:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyNEU0QTJFMzBCRDlDRjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyNEU0QTJFMzBCRDlDRjFEAA==", "timestamp": "1768146210", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:13:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:13:32] [INFO] Sending instructions to 917202000200 [2026-01-11 21:13:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:13:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:13:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a205d3dda05845c38503097458da7c61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:13:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:13:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyNEU0QTJFMzBCRDlDRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyNEU0QTJFMzBCRDlDRjFEAA==\",\"timestamp\":\"1768146210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:13:33+05:30"} [2026-01-11 21:13:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyNEU0QTJFMzBCRDlDRjFEAA== [2026-01-11 21:13:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:13:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyNEU0QTJFMzBCRDlDRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyNEU0QTJFMzBCRDlDRjFEAA==\",\"timestamp\":\"1768146210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:13:33+05:30"} [2026-01-11 21:13:33] [DEBUG] Ignoring event: delivered [2026-01-11 21:14:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:44:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4QjM1RDg1MTg3MkE0MjcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4QjM1RDg1MTg3MkE0MjcxAA==", "timestamp": "1768146246", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:14:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:14:08] [INFO] Sending instructions to 917202000200 [2026-01-11 21:14:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:14:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:14:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33e58fc893e34acfbd4c88db76454e85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:14:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4QjM1RDg1MTg3MkE0MjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4QjM1RDg1MTg3MkE0MjcxAA==\",\"timestamp\":\"1768146246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:10+05:30"} [2026-01-11 21:14:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4QjM1RDg1MTg3MkE0MjcxAA== [2026-01-11 21:14:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4QjM1RDg1MTg3MkE0MjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4QjM1RDg1MTg3MkE0MjcxAA==\",\"timestamp\":\"1768146246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:10+05:30"} [2026-01-11 21:14:11] [DEBUG] Ignoring event: delivered [2026-01-11 21:14:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:44:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzN0YyN0Y0QjYzMDUzRjhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzN0YyN0Y0QjYzMDUzRjhEAA==", "timestamp": "1768146252", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:14:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:14:14] [INFO] Sending instructions to 917202000200 [2026-01-11 21:14:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:14:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:14:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d75d99e75b324ee9831bcd2bbb6d37f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:14:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzN0YyN0Y0QjYzMDUzRjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzN0YyN0Y0QjYzMDUzRjhEAA==\",\"timestamp\":\"1768146252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:14+05:30"} [2026-01-11 21:14:15] [DEBUG] Ignoring event: delivered [2026-01-11 21:14:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzN0YyN0Y0QjYzMDUzRjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzN0YyN0Y0QjYzMDUzRjhEAA==\",\"timestamp\":\"1768146252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:14+05:30"} [2026-01-11 21:14:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzN0YyN0Y0QjYzMDUzRjhEAA== [2026-01-11 21:14:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:44:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MDc0NTQ0MURCQTMwQzIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MDc0NTQ0MURCQTMwQzIxAA==", "timestamp": "1768146257", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:14:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:14:18] [INFO] Sending instructions to 917202000200 [2026-01-11 21:14:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:14:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:14:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f28ee2438e14c5cb97aa665fcadf265", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:14:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MDc0NTQ0MURCQTMwQzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MDc0NTQ0MURCQTMwQzIxAA==\",\"timestamp\":\"1768146257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:21+05:30"} [2026-01-11 21:14:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MDc0NTQ0MURCQTMwQzIxAA== [2026-01-11 21:14:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MDc0NTQ0MURCQTMwQzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MDc0NTQ0MURCQTMwQzIxAA==\",\"timestamp\":\"1768146257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:21+05:30"} [2026-01-11 21:14:21] [DEBUG] Ignoring event: delivered [2026-01-11 21:14:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:44:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBNzU0QTgxQjdBRkEyNEJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBNzU0QTgxQjdBRkEyNEJGAA==", "timestamp": "1768146262", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:14:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:14:24] [INFO] Sending instructions to 917202000200 [2026-01-11 21:14:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:14:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:14:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21287b42ce054fbf8c2fb17b94597aaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:14:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBNzU0QTgxQjdBRkEyNEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBNzU0QTgxQjdBRkEyNEJGAA==\",\"timestamp\":\"1768146262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:24+05:30"} [2026-01-11 21:14:24] [DEBUG] Ignoring event: delivered [2026-01-11 21:14:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBNzU0QTgxQjdBRkEyNEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBNzU0QTgxQjdBRkEyNEJGAA==\",\"timestamp\":\"1768146262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:24+05:30"} [2026-01-11 21:14:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBNzU0QTgxQjdBRkEyNEJGAA== [2026-01-11 21:14:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:44:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZEQUU4NzAwNEY0NzNFNTFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZEQUU4NzAwNEY0NzNFNTFCAA==", "timestamp": "1768146267", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:14:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:14:29] [INFO] Sending instructions to 917202000200 [2026-01-11 21:14:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:14:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:14:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8e9419a337c4b64971e9ec5f5cb2e98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:14:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZEQUU4NzAwNEY0NzNFNTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZEQUU4NzAwNEY0NzNFNTFCAA==\",\"timestamp\":\"1768146267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:29+05:30"} [2026-01-11 21:14:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZEQUU4NzAwNEY0NzNFNTFCAA== [2026-01-11 21:14:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:14:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZEQUU4NzAwNEY0NzNFNTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZEQUU4NzAwNEY0NzNFNTFCAA==\",\"timestamp\":\"1768146267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:14:30+05:30"} [2026-01-11 21:14:30] [DEBUG] Ignoring event: delivered [2026-01-11 21:15:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:45:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCM0Q2REI3OTk4QjE1NUZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCM0Q2REI3OTk4QjE1NUZBAA==", "timestamp": "1768146303", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:15:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:15:05] [INFO] Sending instructions to 917202000200 [2026-01-11 21:15:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:15:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:15:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46882610a3454afcaeb162aa7410274a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:15:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:15:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCM0Q2REI3OTk4QjE1NUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCM0Q2REI3OTk4QjE1NUZBAA==\",\"timestamp\":\"1768146303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:15:07+05:30"} [2026-01-11 21:15:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCM0Q2REI3OTk4QjE1NUZBAA== [2026-01-11 21:15:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:15:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCM0Q2REI3OTk4QjE1NUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCM0Q2REI3OTk4QjE1NUZBAA==\",\"timestamp\":\"1768146303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:15:07+05:30"} [2026-01-11 21:15:08] [DEBUG] Ignoring event: delivered [2026-01-11 21:15:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:45:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5Qjc4MDA2RTFCNDhGOUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5Qjc4MDA2RTFCNDhGOUFBAA==", "timestamp": "1768146309", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:15:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:15:10] [INFO] Sending instructions to 917202000200 [2026-01-11 21:15:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:15:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:15:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7de576a0ec854bffa67c6ef004dcbed5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:15:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:15:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5Qjc4MDA2RTFCNDhGOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5Qjc4MDA2RTFCNDhGOUFBAA==\",\"timestamp\":\"1768146309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:15:11+05:30"} [2026-01-11 21:15:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5Qjc4MDA2RTFCNDhGOUFBAA== [2026-01-11 21:15:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:15:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5Qjc4MDA2RTFCNDhGOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc5Qjc4MDA2RTFCNDhGOUFBAA==\",\"timestamp\":\"1768146309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:15:11+05:30"} [2026-01-11 21:15:12] [DEBUG] Ignoring event: delivered [2026-01-11 21:15:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:45:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4N0REODgzNzAzNzI1NDI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4N0REODgzNzAzNzI1NDI4AA==", "timestamp": "1768146314", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:15:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:15:16] [INFO] Sending instructions to 917202000200 [2026-01-11 21:15:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:15:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:15:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2dc37710e594c38bfaaf1eec5a1422c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:15:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4N0REODgzNzAzNzI1NDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4N0REODgzNzAzNzI1NDI4AA==\",\"timestamp\":\"1768146314\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:15:21+05:30"} [2026-01-11 21:15:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4N0REODgzNzAzNzI1NDI4AA== [2026-01-11 21:15:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4N0REODgzNzAzNzI1NDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI4N0REODgzNzAzNzI1NDI4AA==\",\"timestamp\":\"1768146314\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:15:21+05:30"} [2026-01-11 21:15:22] [DEBUG] Ignoring event: delivered [2026-01-11 21:15:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:45:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxRjNCNjAxNzVFMTY4QzVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxRjNCNjAxNzVFMTY4QzVEAA==", "timestamp": "1768146350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:15:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:15:54] [INFO] Sending instructions to 917202000200 [2026-01-11 21:15:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:15:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:15:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e25a0064a3d40868d2eb0a01547525e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:15:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:15:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxRjNCNjAxNzVFMTY4QzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxRjNCNjAxNzVFMTY4QzVEAA==\",\"timestamp\":\"1768146350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:15:56+05:30"} [2026-01-11 21:15:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxRjNCNjAxNzVFMTY4QzVEAA== [2026-01-11 21:15:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:15:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxRjNCNjAxNzVFMTY4QzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYxRjNCNjAxNzVFMTY4QzVEAA==\",\"timestamp\":\"1768146350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:15:56+05:30"} [2026-01-11 21:15:57] [DEBUG] Ignoring event: delivered [2026-01-11 21:16:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:46:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDQzFBQjU0QzBDNkNDRkYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDQzFBQjU0QzBDNkNDRkYzAA==", "timestamp": "1768146358", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:16:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:16:00] [INFO] Sending instructions to 917202000200 [2026-01-11 21:16:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:16:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:16:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd2c4294d4c54619bcfce0cb8c9560a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:16:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDQzFBQjU0QzBDNkNDRkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDQzFBQjU0QzBDNkNDRkYzAA==\",\"timestamp\":\"1768146358\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:02+05:30"} [2026-01-11 21:16:02] [DEBUG] Ignoring event: delivered [2026-01-11 21:16:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDQzFBQjU0QzBDNkNDRkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDQzFBQjU0QzBDNkNDRkYzAA==\",\"timestamp\":\"1768146358\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:02+05:30"} [2026-01-11 21:16:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZDQzFBQjU0QzBDNkNDRkYzAA== [2026-01-11 21:16:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:46:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEMzRDNTJCODY3OEY1OTgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEMzRDNTJCODY3OEY1OTgyAA==", "timestamp": "1768146364", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:16:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:16:05] [INFO] Sending instructions to 917202000200 [2026-01-11 21:16:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:16:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:16:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "408128c3e0d84738b447581824136d3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:16:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEMzRDNTJCODY3OEY1OTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEMzRDNTJCODY3OEY1OTgyAA==\",\"timestamp\":\"1768146364\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:06+05:30"} [2026-01-11 21:16:07] [DEBUG] Ignoring event: delivered [2026-01-11 21:16:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEMzRDNTJCODY3OEY1OTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEMzRDNTJCODY3OEY1OTgyAA==\",\"timestamp\":\"1768146364\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:06+05:30"} [2026-01-11 21:16:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VEMzRDNTJCODY3OEY1OTgyAA== [2026-01-11 21:16:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:46:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1QkNDMTM4OUE5MzdDMTdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1QkNDMTM4OUE5MzdDMTdBAA==", "timestamp": "1768146370", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:16:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:16:13] [INFO] Sending instructions to 917202000200 [2026-01-11 21:16:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:16:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:16:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93129a70d6014bbd9f38e438d7f47520", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:16:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1QkNDMTM4OUE5MzdDMTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1QkNDMTM4OUE5MzdDMTdBAA==\",\"timestamp\":\"1768146370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:15+05:30"} [2026-01-11 21:16:16] [DEBUG] Ignoring event: delivered [2026-01-11 21:16:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1QkNDMTM4OUE5MzdDMTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1QkNDMTM4OUE5MzdDMTdBAA==\",\"timestamp\":\"1768146370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:15+05:30"} [2026-01-11 21:16:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1QkNDMTM4OUE5MzdDMTdBAA== [2026-01-11 21:16:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:46:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5M0Q4MzE1RTlFOTYyRUQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5M0Q4MzE1RTlFOTYyRUQ5AA==", "timestamp": "1768146376", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:16:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:16:19] [INFO] Sending instructions to 917202000200 [2026-01-11 21:16:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:16:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:16:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "917442a79dd34d889cde6dba3d0b700a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:16:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5M0Q4MzE1RTlFOTYyRUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5M0Q4MzE1RTlFOTYyRUQ5AA==\",\"timestamp\":\"1768146376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:19+05:30"} [2026-01-11 21:16:20] [DEBUG] Ignoring event: delivered [2026-01-11 21:16:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5M0Q4MzE1RTlFOTYyRUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5M0Q4MzE1RTlFOTYyRUQ5AA==\",\"timestamp\":\"1768146376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:19+05:30"} [2026-01-11 21:16:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5M0Q4MzE1RTlFOTYyRUQ5AA== [2026-01-11 21:16:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:46:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzFBNkJENUVBQkExNDk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzFBNkJENUVBQkExNDk3AA==", "timestamp": "1768146414", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:16:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:16:56] [INFO] Sending instructions to 917202000200 [2026-01-11 21:16:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:16:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:16:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae8fe20e86f84147bfa188ebcf96581a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:17:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzFBNkJENUVBQkExNDk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzFBNkJENUVBQkExNDk3AA==\",\"timestamp\":\"1768146414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:58+05:30"} [2026-01-11 21:17:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzFBNkJENUVBQkExNDk3AA== [2026-01-11 21:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:16:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzFBNkJENUVBQkExNDk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMzFBNkJENUVBQkExNDk3AA==\",\"timestamp\":\"1768146414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:16:58+05:30"} [2026-01-11 21:17:01] [DEBUG] Ignoring event: delivered [2026-01-11 21:17:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:47:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NkU1MDNBM0QxRDM3QjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NkU1MDNBM0QxRDM3QjA5AA==", "timestamp": "1768146419", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:17:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:17:02] [INFO] Sending instructions to 917202000200 [2026-01-11 21:17:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:17:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:17:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "026c11a20ab445549acdac22c922591c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NkU1MDNBM0QxRDM3QjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NkU1MDNBM0QxRDM3QjA5AA==\",\"timestamp\":\"1768146419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:02+05:30"} [2026-01-11 21:17:03] [DEBUG] Ignoring event: delivered [2026-01-11 21:17:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NkU1MDNBM0QxRDM3QjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NkU1MDNBM0QxRDM3QjA5AA==\",\"timestamp\":\"1768146419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:02+05:30"} [2026-01-11 21:17:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NkU1MDNBM0QxRDM3QjA5AA== [2026-01-11 21:17:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:47:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMTYyRUU4MkUzNENGQjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMTYyRUU4MkUzNENGQjMyAA==", "timestamp": "1768146426", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:17:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:17:08] [INFO] Sending instructions to 917202000200 [2026-01-11 21:17:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:17:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:17:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ddb86633726d40d7875179a4de7ad77d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:17:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMTYyRUU4MkUzNENGQjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMTYyRUU4MkUzNENGQjMyAA==\",\"timestamp\":\"1768146426\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:08+05:30"} [2026-01-11 21:17:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMTYyRUU4MkUzNENGQjMyAA== [2026-01-11 21:17:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMTYyRUU4MkUzNENGQjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEzMTYyRUU4MkUzNENGQjMyAA==\",\"timestamp\":\"1768146426\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:08+05:30"} [2026-01-11 21:17:08] [DEBUG] Ignoring event: delivered [2026-01-11 21:17:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:47:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3MzJFMDJGQjI4ODFBNUY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3MzJFMDJGQjI4ODFBNUY3AA==", "timestamp": "1768146462", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:17:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:17:44] [INFO] Sending instructions to 917202000200 [2026-01-11 21:17:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:17:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:17:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "728ffcf319d74fbd996cf4635b9db2ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3MzJFMDJGQjI4ODFBNUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3MzJFMDJGQjI4ODFBNUY3AA==\",\"timestamp\":\"1768146462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:44+05:30"} [2026-01-11 21:17:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3MzJFMDJGQjI4ODFBNUY3AA== [2026-01-11 21:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3MzJFMDJGQjI4ODFBNUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3MzJFMDJGQjI4ODFBNUY3AA==\",\"timestamp\":\"1768146462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:45+05:30"} [2026-01-11 21:17:45] [DEBUG] Ignoring event: delivered [2026-01-11 21:17:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:47:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDBCNUI3NkM5MDE1MjY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDBCNUI3NkM5MDE1MjY3AA==", "timestamp": "1768146469", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:17:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:17:50] [INFO] Sending instructions to 917202000200 [2026-01-11 21:17:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:17:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:17:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8052e9b55bfa4e9dafa288bf334a2353", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDBCNUI3NkM5MDE1MjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDBCNUI3NkM5MDE1MjY3AA==\",\"timestamp\":\"1768146469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:53+05:30"} [2026-01-11 21:17:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDBCNUI3NkM5MDE1MjY3AA== [2026-01-11 21:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDBCNUI3NkM5MDE1MjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTczMDBCNUI3NkM5MDE1MjY3AA==\",\"timestamp\":\"1768146469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:53+05:30"} [2026-01-11 21:17:53] [DEBUG] Ignoring event: delivered [2026-01-11 21:17:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:47:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRjczMTQ1NTVBRDM4MTQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRjczMTQ1NTVBRDM4MTQ3AA==", "timestamp": "1768146475", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:17:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:17:56] [INFO] Sending instructions to 917202000200 [2026-01-11 21:17:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:17:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:17:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9ee1687b00342c59568f1cd66ad9b97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:18:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRjczMTQ1NTVBRDM4MTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRjczMTQ1NTVBRDM4MTQ3AA==\",\"timestamp\":\"1768146475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:59+05:30"} [2026-01-11 21:18:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRjczMTQ1NTVBRDM4MTQ3AA== [2026-01-11 21:18:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:17:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRjczMTQ1NTVBRDM4MTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBRjczMTQ1NTVBRDM4MTQ3AA==\",\"timestamp\":\"1768146475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:17:59+05:30"} [2026-01-11 21:18:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:18:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:48:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2NzY5QzZCNTdCQkFGQkI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2NzY5QzZCNTdCQkFGQkI0AA==", "timestamp": "1768146480", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:18:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:18:02] [INFO] Sending instructions to 917202000200 [2026-01-11 21:18:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:18:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:18:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0739c890889f48fab84adf9b031d7a79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:18:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:18:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2NzY5QzZCNTdCQkFGQkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2NzY5QzZCNTdCQkFGQkI0AA==\",\"timestamp\":\"1768146480\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:18:02+05:30"} [2026-01-11 21:18:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2NzY5QzZCNTdCQkFGQkI0AA== [2026-01-11 21:18:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:18:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2NzY5QzZCNTdCQkFGQkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE2NzY5QzZCNTdCQkFGQkI0AA==\",\"timestamp\":\"1768146480\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:18:02+05:30"} [2026-01-11 21:18:03] [DEBUG] Ignoring event: delivered [2026-01-11 21:18:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:48:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QzU0NThEQTFFMUJDRjQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QzU0NThEQTFFMUJDRjQxAA==", "timestamp": "1768146518", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:18:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:18:40] [INFO] Sending instructions to 917202000200 [2026-01-11 21:18:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:18:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:18:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3462dbe9561943e1aec2a7d785f249ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:18:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QzU0NThEQTFFMUJDRjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QzU0NThEQTFFMUJDRjQxAA==\",\"timestamp\":\"1768146518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:18:43+05:30"} [2026-01-11 21:18:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QzU0NThEQTFFMUJDRjQxAA== [2026-01-11 21:18:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QzU0NThEQTFFMUJDRjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI3QzU0NThEQTFFMUJDRjQxAA==\",\"timestamp\":\"1768146518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:18:43+05:30"} [2026-01-11 21:18:43] [DEBUG] Ignoring event: delivered [2026-01-11 21:18:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:48:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc3REMxMjlBOTlGMjUzOTlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc3REMxMjlBOTlGMjUzOTlBAA==", "timestamp": "1768146523", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:18:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:18:45] [INFO] Sending instructions to 917202000200 [2026-01-11 21:18:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:18:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:18:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "734b8053b9374dc8bf790aa836ae6ee8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:18:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc3REMxMjlBOTlGMjUzOTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc3REMxMjlBOTlGMjUzOTlBAA==\",\"timestamp\":\"1768146523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:18:46+05:30"} [2026-01-11 21:18:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc3REMxMjlBOTlGMjUzOTlBAA== [2026-01-11 21:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:18:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc3REMxMjlBOTlGMjUzOTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc3REMxMjlBOTlGMjUzOTlBAA==\",\"timestamp\":\"1768146523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:18:46+05:30"} [2026-01-11 21:18:47] [DEBUG] Ignoring event: delivered [2026-01-11 21:18:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:48:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1RTVBQUQ2NTAwNzMwOUFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1RTVBQUQ2NTAwNzMwOUFDAA==", "timestamp": "1768146529", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:18:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:18:52] [INFO] Sending instructions to 917202000200 [2026-01-11 21:18:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:18:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:18:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cd83c5f1b87435c9a95679e5630c98f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:18:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:18:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1RTVBQUQ2NTAwNzMwOUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1RTVBQUQ2NTAwNzMwOUFDAA==\",\"timestamp\":\"1768146529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:18:53+05:30"} [2026-01-11 21:18:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1RTVBQUQ2NTAwNzMwOUFDAA== [2026-01-11 21:18:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:18:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1RTVBQUQ2NTAwNzMwOUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk1RTVBQUQ2NTAwNzMwOUFDAA==\",\"timestamp\":\"1768146529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:18:53+05:30"} [2026-01-11 21:18:54] [DEBUG] Ignoring event: delivered [2026-01-11 21:19:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:49:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QkQxMzhEOERENzZCQkMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QkQxMzhEOERENzZCQkMzAA==", "timestamp": "1768146566", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:19:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:19:27] [INFO] Sending instructions to 917202000200 [2026-01-11 21:19:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:19:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:19:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23afcc65c127498d8e611a97f19d6acb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:19:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:19:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QkQxMzhEOERENzZCQkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QkQxMzhEOERENzZCQkMzAA==\",\"timestamp\":\"1768146566\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:19:29+05:30"} [2026-01-11 21:19:29] [DEBUG] Ignoring event: delivered [2026-01-11 21:19:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:19:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QkQxMzhEOERENzZCQkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QkQxMzhEOERENzZCQkMzAA==\",\"timestamp\":\"1768146566\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:19:29+05:30"} [2026-01-11 21:19:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc1QkQxMzhEOERENzZCQkMzAA== [2026-01-11 21:19:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:49:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5RDdBRDE0MUJGNTYwRUExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5RDdBRDE0MUJGNTYwRUExAA==", "timestamp": "1768146571", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:19:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:19:33] [INFO] Sending instructions to 917202000200 [2026-01-11 21:19:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:19:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:19:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8062917e97d04c768b8e50ba141b4223", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:19:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5RDdBRDE0MUJGNTYwRUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5RDdBRDE0MUJGNTYwRUExAA==\",\"timestamp\":\"1768146571\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:19:34+05:30"} [2026-01-11 21:19:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5RDdBRDE0MUJGNTYwRUExAA== [2026-01-11 21:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:19:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5RDdBRDE0MUJGNTYwRUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5RDdBRDE0MUJGNTYwRUExAA==\",\"timestamp\":\"1768146571\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:19:34+05:30"} [2026-01-11 21:19:34] [DEBUG] Ignoring event: delivered [2026-01-11 21:19:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:49:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMEMwRTcxNUQyRDI4QzY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMEMwRTcxNUQyRDI4QzY2AA==", "timestamp": "1768146577", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:19:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:19:39] [INFO] Sending instructions to 917202000200 [2026-01-11 21:19:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:19:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:19:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "308430aa457c4c81b21b691911754a81", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:19:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:19:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMEMwRTcxNUQyRDI4QzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMEMwRTcxNUQyRDI4QzY2AA==\",\"timestamp\":\"1768146577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:19:40+05:30"} [2026-01-11 21:19:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMEMwRTcxNUQyRDI4QzY2AA== [2026-01-11 21:19:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:19:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMEMwRTcxNUQyRDI4QzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBMEMwRTcxNUQyRDI4QzY2AA==\",\"timestamp\":\"1768146577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:19:40+05:30"} [2026-01-11 21:19:40] [DEBUG] Ignoring event: delivered [2026-01-11 21:20:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:50:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MzdERDlBQjhCMzEzRDIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MzdERDlBQjhCMzEzRDIyAA==", "timestamp": "1768146614", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:20:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:20:15] [INFO] Sending instructions to 917202000200 [2026-01-11 21:20:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:20:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:20:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6310c686334f472492b4914ab46208ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:20:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MzdERDlBQjhCMzEzRDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MzdERDlBQjhCMzEzRDIyAA==\",\"timestamp\":\"1768146614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:20:17+05:30"} [2026-01-11 21:20:17] [DEBUG] Ignoring event: delivered [2026-01-11 21:20:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MzdERDlBQjhCMzEzRDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MzdERDlBQjhCMzEzRDIyAA==\",\"timestamp\":\"1768146614\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:20:17+05:30"} [2026-01-11 21:20:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MzdERDlBQjhCMzEzRDIyAA== [2026-01-11 21:20:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:50:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQTZBREI4RUY4MUZBNTIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQTZBREI4RUY4MUZBNTIzAA==", "timestamp": "1768146619", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:20:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:20:21] [INFO] Sending instructions to 917202000200 [2026-01-11 21:20:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:20:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:20:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "710e2abe098047ae9ee45f054e246924", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:20:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQTZBREI4RUY4MUZBNTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQTZBREI4RUY4MUZBNTIzAA==\",\"timestamp\":\"1768146619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:20:21+05:30"} [2026-01-11 21:20:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:20:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQTZBREI4RUY4MUZBNTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQTZBREI4RUY4MUZBNTIzAA==\",\"timestamp\":\"1768146619\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:20:21+05:30"} [2026-01-11 21:20:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQTZBREI4RUY4MUZBNTIzAA== [2026-01-11 21:20:22] [DEBUG] Ignoring event: delivered [2026-01-11 21:20:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:50:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGN0MwMkQzQzcxNUREMkZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGN0MwMkQzQzcxNUREMkZBAA==", "timestamp": "1768146625", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:20:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:20:27] [INFO] Sending instructions to 917202000200 [2026-01-11 21:20:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:20:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:20:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99b7a58a19da432f9287d46ed5f6af73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:20:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:20:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGN0MwMkQzQzcxNUREMkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGN0MwMkQzQzcxNUREMkZBAA==\",\"timestamp\":\"1768146625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:20:28+05:30"} [2026-01-11 21:20:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGN0MwMkQzQzcxNUREMkZBAA== [2026-01-11 21:20:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:20:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGN0MwMkQzQzcxNUREMkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhGN0MwMkQzQzcxNUREMkZBAA==\",\"timestamp\":\"1768146625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:20:28+05:30"} [2026-01-11 21:20:29] [DEBUG] Ignoring event: delivered [2026-01-11 21:20:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:50:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzdFMkYyOUExQzMyQzgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzdFMkYyOUExQzMyQzgxAA==", "timestamp": "1768146630", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:20:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:20:32] [INFO] Sending instructions to 917202000200 [2026-01-11 21:20:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:20:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:20:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d6784bae5b84752aa5d45daec57a250", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:20:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzdFMkYyOUExQzMyQzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzdFMkYyOUExQzMyQzgxAA==\",\"timestamp\":\"1768146630\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:20:36+05:30"} [2026-01-11 21:20:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzdFMkYyOUExQzMyQzgxAA== [2026-01-11 21:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:20:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzdFMkYyOUExQzMyQzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzdFMkYyOUExQzMyQzgxAA==\",\"timestamp\":\"1768146630\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:20:36+05:30"} [2026-01-11 21:20:36] [DEBUG] Ignoring event: delivered [2026-01-11 21:21:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:51:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMkNEREE2NTczRUU5RjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMkNEREE2NTczRUU5RjA5AA==", "timestamp": "1768146666", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:21:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:21:08] [INFO] Sending instructions to 917202000200 [2026-01-11 21:21:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:21:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:21:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0eaaf8bc526a4482ae3e1f2b8e2076e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:21:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMkNEREE2NTczRUU5RjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMkNEREE2NTczRUU5RjA5AA==\",\"timestamp\":\"1768146666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:09+05:30"} [2026-01-11 21:21:09] [DEBUG] Ignoring event: delivered [2026-01-11 21:21:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMkNEREE2NTczRUU5RjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMkNEREE2NTczRUU5RjA5AA==\",\"timestamp\":\"1768146666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:09+05:30"} [2026-01-11 21:21:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCMkNEREE2NTczRUU5RjA5AA== [2026-01-11 21:21:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:51:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTY2RjQ5MDJBMzg3NjUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTY2RjQ5MDJBMzg3NjUwAA==", "timestamp": "1768146672", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:21:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:21:13] [INFO] Sending instructions to 917202000200 [2026-01-11 21:21:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:21:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:21:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c37c6cffb2404082b81804d640418eea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:21:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTY2RjQ5MDJBMzg3NjUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTY2RjQ5MDJBMzg3NjUwAA==\",\"timestamp\":\"1768146672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:15+05:30"} [2026-01-11 21:21:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTY2RjQ5MDJBMzg3NjUwAA== [2026-01-11 21:21:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTY2RjQ5MDJBMzg3NjUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAyNTY2RjQ5MDJBMzg3NjUwAA==\",\"timestamp\":\"1768146672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:15+05:30"} [2026-01-11 21:21:15] [DEBUG] Ignoring event: delivered [2026-01-11 21:21:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:51:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NDFGRkIxN0RBQzYyNzI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NDFGRkIxN0RBQzYyNzI1AA==", "timestamp": "1768146677", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:21:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:21:19] [INFO] Sending instructions to 917202000200 [2026-01-11 21:21:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:21:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:21:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f2a3f8963a34925a6fb657853bf9a24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:21:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NDFGRkIxN0RBQzYyNzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NDFGRkIxN0RBQzYyNzI1AA==\",\"timestamp\":\"1768146677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:22+05:30"} [2026-01-11 21:21:23] [DEBUG] Ignoring event: delivered [2026-01-11 21:21:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NDFGRkIxN0RBQzYyNzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NDFGRkIxN0RBQzYyNzI1AA==\",\"timestamp\":\"1768146677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:22+05:30"} [2026-01-11 21:21:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NDFGRkIxN0RBQzYyNzI1AA== [2026-01-11 21:21:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:51:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxQTkyMUM0MzgzQTNCQzM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxQTkyMUM0MzgzQTNCQzM4AA==", "timestamp": "1768146683", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:21:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:21:24] [INFO] Sending instructions to 917202000200 [2026-01-11 21:21:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:21:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:21:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c94e957f623a457d87f096713241d4e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:21:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxQTkyMUM0MzgzQTNCQzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxQTkyMUM0MzgzQTNCQzM4AA==\",\"timestamp\":\"1768146683\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:25+05:30"} [2026-01-11 21:21:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxQTkyMUM0MzgzQTNCQzM4AA== [2026-01-11 21:21:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxQTkyMUM0MzgzQTNCQzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxQTkyMUM0MzgzQTNCQzM4AA==\",\"timestamp\":\"1768146683\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:25+05:30"} [2026-01-11 21:21:26] [DEBUG] Ignoring event: delivered [2026-01-11 21:21:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:51:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY0M0ZBRUE5OTM5MTQ4OUJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY0M0ZBRUE5OTM5MTQ4OUJBAA==", "timestamp": "1768146688", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:21:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:21:30] [INFO] Sending instructions to 917202000200 [2026-01-11 21:21:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:21:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:21:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6325b1a80fac470dbd9e8fc8cdf0fac4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:21:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY0M0ZBRUE5OTM5MTQ4OUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY0M0ZBRUE5OTM5MTQ4OUJBAA==\",\"timestamp\":\"1768146688\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:30+05:30"} [2026-01-11 21:21:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY0M0ZBRUE5OTM5MTQ4OUJBAA== [2026-01-11 21:21:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY0M0ZBRUE5OTM5MTQ4OUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY0M0ZBRUE5OTM5MTQ4OUJBAA==\",\"timestamp\":\"1768146688\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:31+05:30"} [2026-01-11 21:21:31] [DEBUG] Ignoring event: delivered [2026-01-11 21:21:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:51:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwRjM5MTg0NUJFQjQzMDY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwRjM5MTg0NUJFQjQzMDY1AA==", "timestamp": "1768146694", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:21:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:21:36] [INFO] Sending instructions to 917202000200 [2026-01-11 21:21:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:21:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:21:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d36644640274d9081bdb521f348a69d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:21:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwRjM5MTg0NUJFQjQzMDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwRjM5MTg0NUJFQjQzMDY1AA==\",\"timestamp\":\"1768146694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:36+05:30"} [2026-01-11 21:21:36] [DEBUG] Ignoring event: delivered [2026-01-11 21:21:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwRjM5MTg0NUJFQjQzMDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwRjM5MTg0NUJFQjQzMDY1AA==\",\"timestamp\":\"1768146694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:36+05:30"} [2026-01-11 21:21:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwRjM5MTg0NUJFQjQzMDY1AA== [2026-01-11 21:21:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:51:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QTNCQ0QyNDc1RTNCRjBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QTNCQ0QyNDc1RTNCRjBBAA==", "timestamp": "1768146699", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:21:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:21:41] [INFO] Sending instructions to 917202000200 [2026-01-11 21:21:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:21:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:21:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e90ab7e248ba4ab597f60e03832cf8c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:21:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QTNCQ0QyNDc1RTNCRjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QTNCQ0QyNDc1RTNCRjBBAA==\",\"timestamp\":\"1768146699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:42+05:30"} [2026-01-11 21:21:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QTNCQ0QyNDc1RTNCRjBBAA== [2026-01-11 21:21:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QTNCQ0QyNDc1RTNCRjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc3QTNCQ0QyNDc1RTNCRjBBAA==\",\"timestamp\":\"1768146699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:42+05:30"} [2026-01-11 21:21:42] [DEBUG] Ignoring event: delivered [2026-01-11 21:21:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:51:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QjNCNTg4Qzk2MEExMjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QjNCNTg4Qzk2MEExMjE3AA==", "timestamp": "1768146705", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:21:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:21:47] [INFO] Sending instructions to 917202000200 [2026-01-11 21:21:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:21:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:21:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa3b1a99c3d34f719bb36cb70b7d6c44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QjNCNTg4Qzk2MEExMjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QjNCNTg4Qzk2MEExMjE3AA==\",\"timestamp\":\"1768146705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:48+05:30"} [2026-01-11 21:21:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QjNCNTg4Qzk2MEExMjE3AA== [2026-01-11 21:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QjNCNTg4Qzk2MEExMjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QjNCNTg4Qzk2MEExMjE3AA==\",\"timestamp\":\"1768146705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:21:48+05:30"} [2026-01-11 21:21:48] [DEBUG] Ignoring event: delivered [2026-01-11 21:22:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:52:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3MjBFN0NEMkMwMkE5NEVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3MjBFN0NEMkMwMkE5NEVDAA==", "timestamp": "1768146741", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:22:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:22:23] [INFO] Sending instructions to 917202000200 [2026-01-11 21:22:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:22:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:22:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "721ff2e4143a412e91e50b125716b7f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:22:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:22:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3MjBFN0NEMkMwMkE5NEVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3MjBFN0NEMkMwMkE5NEVDAA==\",\"timestamp\":\"1768146741\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:22:23+05:30"} [2026-01-11 21:22:24] [DEBUG] Ignoring event: delivered [2026-01-11 21:22:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:22:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3MjBFN0NEMkMwMkE5NEVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3MjBFN0NEMkMwMkE5NEVDAA==\",\"timestamp\":\"1768146741\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:22:23+05:30"} [2026-01-11 21:22:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3MjBFN0NEMkMwMkE5NEVDAA== [2026-01-11 21:22:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:52:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1MUEzRDlEQzA5MDQxNzgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1MUEzRDlEQzA5MDQxNzgxAA==", "timestamp": "1768146747", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:22:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:22:28] [INFO] Sending instructions to 917202000200 [2026-01-11 21:22:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:22:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:22:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48fcebd7e16a4621a37d3766d4696f12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:22:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:22:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1MUEzRDlEQzA5MDQxNzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1MUEzRDlEQzA5MDQxNzgxAA==\",\"timestamp\":\"1768146747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:22:30+05:30"} [2026-01-11 21:22:31] [DEBUG] Ignoring event: delivered [2026-01-11 21:22:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:22:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1MUEzRDlEQzA5MDQxNzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1MUEzRDlEQzA5MDQxNzgxAA==\",\"timestamp\":\"1768146747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:22:30+05:30"} [2026-01-11 21:22:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1MUEzRDlEQzA5MDQxNzgxAA== [2026-01-11 21:23:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:53:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1NzE1NEE5QTNBMEVFMjIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1NzE1NEE5QTNBMEVFMjIwAA==", "timestamp": "1768146782", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:23:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:23:04] [INFO] Sending instructions to 917202000200 [2026-01-11 21:23:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:23:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:23:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc3db0ea2d764e5d9000092c00102e0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:23:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1NzE1NEE5QTNBMEVFMjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1NzE1NEE5QTNBMEVFMjIwAA==\",\"timestamp\":\"1768146782\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:05+05:30"} [2026-01-11 21:23:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1NzE1NEE5QTNBMEVFMjIwAA== [2026-01-11 21:23:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1NzE1NEE5QTNBMEVFMjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1NzE1NEE5QTNBMEVFMjIwAA==\",\"timestamp\":\"1768146782\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:05+05:30"} [2026-01-11 21:23:05] [DEBUG] Ignoring event: delivered [2026-01-11 21:23:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:53:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0OTNFMDcwN0ZDQzIyRUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0OTNFMDcwN0ZDQzIyRUU4AA==", "timestamp": "1768146788", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:23:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:23:09] [INFO] Sending instructions to 917202000200 [2026-01-11 21:23:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:23:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:23:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3c200e886294a0f8d6f82741bdb26c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:23:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0OTNFMDcwN0ZDQzIyRUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0OTNFMDcwN0ZDQzIyRUU4AA==\",\"timestamp\":\"1768146788\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:11+05:30"} [2026-01-11 21:23:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0OTNFMDcwN0ZDQzIyRUU4AA== [2026-01-11 21:23:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0OTNFMDcwN0ZDQzIyRUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0OTNFMDcwN0ZDQzIyRUU4AA==\",\"timestamp\":\"1768146788\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:11+05:30"} [2026-01-11 21:23:12] [DEBUG] Ignoring event: delivered [2026-01-11 21:23:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:53:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCOEIzQURFNjI4QjIxRUY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCOEIzQURFNjI4QjIxRUY5AA==", "timestamp": "1768146793", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:23:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:23:15] [INFO] Sending instructions to 917202000200 [2026-01-11 21:23:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:23:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:23:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15cbda48d2284e80992db4698f8e1607", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:23:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCOEIzQURFNjI4QjIxRUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCOEIzQURFNjI4QjIxRUY5AA==\",\"timestamp\":\"1768146793\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:16+05:30"} [2026-01-11 21:23:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCOEIzQURFNjI4QjIxRUY5AA== [2026-01-11 21:23:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCOEIzQURFNjI4QjIxRUY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNCOEIzQURFNjI4QjIxRUY5AA==\",\"timestamp\":\"1768146793\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:16+05:30"} [2026-01-11 21:23:16] [DEBUG] Ignoring event: delivered [2026-01-11 21:23:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:53:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGMDFDODkxMjNFODg1RTU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGMDFDODkxMjNFODg1RTU4AA==", "timestamp": "1768146799", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:23:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:23:20] [INFO] Sending instructions to 917202000200 [2026-01-11 21:23:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:23:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:23:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac03521a590b42129c52f6517eadbf4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:23:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGMDFDODkxMjNFODg1RTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGMDFDODkxMjNFODg1RTU4AA==\",\"timestamp\":\"1768146799\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:22+05:30"} [2026-01-11 21:23:22] [DEBUG] Ignoring event: delivered [2026-01-11 21:23:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGMDFDODkxMjNFODg1RTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGMDFDODkxMjNFODg1RTU4AA==\",\"timestamp\":\"1768146799\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:22+05:30"} [2026-01-11 21:23:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGMDFDODkxMjNFODg1RTU4AA== [2026-01-11 21:23:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:53:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzRUQ2N0M5NzMwMjI1Q0EyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzRUQ2N0M5NzMwMjI1Q0EyAA==", "timestamp": "1768146834", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:23:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:23:56] [INFO] Sending instructions to 917202000200 [2026-01-11 21:23:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:23:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:23:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1399585f8e74be8acd8aee5de0be18d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:24:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzRUQ2N0M5NzMwMjI1Q0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzRUQ2N0M5NzMwMjI1Q0EyAA==\",\"timestamp\":\"1768146834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:59+05:30"} [2026-01-11 21:24:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzRUQ2N0M5NzMwMjI1Q0EyAA== [2026-01-11 21:24:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:23:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzRUQ2N0M5NzMwMjI1Q0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkzRUQ2N0M5NzMwMjI1Q0EyAA==\",\"timestamp\":\"1768146834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:23:59+05:30"} [2026-01-11 21:24:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:24:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:54:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDMzQkNBNDMxRDBBNzUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDMzQkNBNDMxRDBBNzUzAA==", "timestamp": "1768146840", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:24:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:24:02] [INFO] Sending instructions to 917202000200 [2026-01-11 21:24:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:24:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:24:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDMzQkNBNDMxRDBBNzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDMzQkNBNDMxRDBBNzUzAA==\",\"timestamp\":\"1768146840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:02+05:30"} [2026-01-11 21:24:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDMzQkNBNDMxRDBBNzUzAA== [2026-01-11 21:24:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a36e2d70e6f741bc8c1eed479afe9b2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:24:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDMzQkNBNDMxRDBBNzUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDMzQkNBNDMxRDBBNzUzAA==\",\"timestamp\":\"1768146840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:02+05:30"} [2026-01-11 21:24:02] [DEBUG] Ignoring event: delivered [2026-01-11 21:24:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:54:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFQ0ZDNTg0RTlBQTlBMzVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFQ0ZDNTg0RTlBQTlBMzVBAA==", "timestamp": "1768146846", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:24:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:24:07] [INFO] Sending instructions to 917202000200 [2026-01-11 21:24:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:24:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:24:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c737c52935754f4d8630b4a7d6a67b41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:24:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFQ0ZDNTg0RTlBQTlBMzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFQ0ZDNTg0RTlBQTlBMzVBAA==\",\"timestamp\":\"1768146846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:08+05:30"} [2026-01-11 21:24:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFQ0ZDNTg0RTlBQTlBMzVBAA== [2026-01-11 21:24:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFQ0ZDNTg0RTlBQTlBMzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFQ0ZDNTg0RTlBQTlBMzVBAA==\",\"timestamp\":\"1768146846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:08+05:30"} [2026-01-11 21:24:09] [DEBUG] Ignoring event: delivered [2026-01-11 21:24:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:54:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDc5QjkzODJBNzVFRjlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDc5QjkzODJBNzVFRjlGAA==", "timestamp": "1768146851", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:24:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:24:12] [INFO] Sending instructions to 917202000200 [2026-01-11 21:24:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:24:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:24:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8ed14d74a6b4eff87d1ee5f6990f001", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:24:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDc5QjkzODJBNzVFRjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDc5QjkzODJBNzVFRjlGAA==\",\"timestamp\":\"1768146851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:14+05:30"} [2026-01-11 21:24:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDc5QjkzODJBNzVFRjlGAA== [2026-01-11 21:24:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDc5QjkzODJBNzVFRjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMDc5QjkzODJBNzVFRjlGAA==\",\"timestamp\":\"1768146851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:14+05:30"} [2026-01-11 21:24:14] [DEBUG] Ignoring event: delivered [2026-01-11 21:24:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:54:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBERjdDMDQ5QkFBRDNCODhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBERjdDMDQ5QkFBRDNCODhEAA==", "timestamp": "1768146856", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:24:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:24:18] [INFO] Sending instructions to 917202000200 [2026-01-11 21:24:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:24:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:24:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84c9804101554b91b0c9ccf3b308b24a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:24:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBERjdDMDQ5QkFBRDNCODhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBERjdDMDQ5QkFBRDNCODhEAA==\",\"timestamp\":\"1768146856\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:18+05:30"} [2026-01-11 21:24:18] [DEBUG] Ignoring event: delivered [2026-01-11 21:24:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBERjdDMDQ5QkFBRDNCODhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBERjdDMDQ5QkFBRDNCODhEAA==\",\"timestamp\":\"1768146856\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:18+05:30"} [2026-01-11 21:24:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBERjdDMDQ5QkFBRDNCODhEAA== [2026-01-11 21:24:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:54:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1MkI2ODQ0QkNDQkExOUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1MkI2ODQ0QkNDQkExOUE5AA==", "timestamp": "1768146861", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:24:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:24:23] [INFO] Sending instructions to 917202000200 [2026-01-11 21:24:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:24:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:24:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e5ac42035b54f3fbac9b8871c6d3502", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:24:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1MkI2ODQ0QkNDQkExOUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1MkI2ODQ0QkNDQkExOUE5AA==\",\"timestamp\":\"1768146861\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:23+05:30"} [2026-01-11 21:24:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1MkI2ODQ0QkNDQkExOUE5AA== [2026-01-11 21:24:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1MkI2ODQ0QkNDQkExOUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE1MkI2ODQ0QkNDQkExOUE5AA==\",\"timestamp\":\"1768146861\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:23+05:30"} [2026-01-11 21:24:24] [DEBUG] Ignoring event: delivered [2026-01-11 21:24:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:54:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1RTE0QjY1MjM4N0FFODg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1RTE0QjY1MjM4N0FFODg5AA==", "timestamp": "1768146897", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:24:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:24:59] [INFO] Sending instructions to 917202000200 [2026-01-11 21:24:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:24:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:24:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37fc5488e11547279df234d3f8667ea3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1RTE0QjY1MjM4N0FFODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1RTE0QjY1MjM4N0FFODg5AA==\",\"timestamp\":\"1768146897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:59+05:30"} [2026-01-11 21:25:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1RTE0QjY1MjM4N0FFODg5AA== [2026-01-11 21:25:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:24:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1RTE0QjY1MjM4N0FFODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1RTE0QjY1MjM4N0FFODg5AA==\",\"timestamp\":\"1768146897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:24:59+05:30"} [2026-01-11 21:25:01] [DEBUG] Ignoring event: delivered [2026-01-11 21:25:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:55:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMkExNEQ1QUY0OEJGNkNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMkExNEQ1QUY0OEJGNkNDAA==", "timestamp": "1768146903", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:25:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:25:05] [INFO] Sending instructions to 917202000200 [2026-01-11 21:25:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:25:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:25:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2680b3067327465994726c1e0263490a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:25:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMkExNEQ1QUY0OEJGNkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMkExNEQ1QUY0OEJGNkNDAA==\",\"timestamp\":\"1768146903\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:07+05:30"} [2026-01-11 21:25:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMkExNEQ1QUY0OEJGNkNDAA== [2026-01-11 21:25:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMkExNEQ1QUY0OEJGNkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMkExNEQ1QUY0OEJGNkNDAA==\",\"timestamp\":\"1768146903\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:07+05:30"} [2026-01-11 21:25:07] [DEBUG] Ignoring event: delivered [2026-01-11 21:25:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:55:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxMEJCMzI0OENDMTVGNjFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxMEJCMzI0OENDMTVGNjFEAA==", "timestamp": "1768146939", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:25:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:25:41] [INFO] Sending instructions to 917202000200 [2026-01-11 21:25:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:25:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:25:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "176011f79a3547a0a824618b39c2b811", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:25:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxMEJCMzI0OENDMTVGNjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxMEJCMzI0OENDMTVGNjFEAA==\",\"timestamp\":\"1768146939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:42+05:30"} [2026-01-11 21:25:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxMEJCMzI0OENDMTVGNjFEAA== [2026-01-11 21:25:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxMEJCMzI0OENDMTVGNjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxMEJCMzI0OENDMTVGNjFEAA==\",\"timestamp\":\"1768146939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:42+05:30"} [2026-01-11 21:25:43] [DEBUG] Ignoring event: delivered [2026-01-11 21:25:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:55:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMDE0NDEzQjZEMDgwMzFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMDE0NDEzQjZEMDgwMzFEAA==", "timestamp": "1768146944", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:25:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:25:46] [INFO] Sending instructions to 917202000200 [2026-01-11 21:25:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:25:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:25:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0178cbf1932a49e18901306414ee0df1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:25:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMDE0NDEzQjZEMDgwMzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMDE0NDEzQjZEMDgwMzFEAA==\",\"timestamp\":\"1768146944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:49+05:30"} [2026-01-11 21:25:49] [DEBUG] Ignoring event: delivered [2026-01-11 21:25:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMDE0NDEzQjZEMDgwMzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMDE0NDEzQjZEMDgwMzFEAA==\",\"timestamp\":\"1768146944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:49+05:30"} [2026-01-11 21:25:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFMDE0NDEzQjZEMDgwMzFEAA== [2026-01-11 21:25:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:55:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4QUVGRjA5MzRBOEI2NzE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4QUVGRjA5MzRBOEI2NzE5AA==", "timestamp": "1768146950", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:25:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:25:51] [INFO] Sending instructions to 917202000200 [2026-01-11 21:25:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:25:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:25:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54ee3424f0244879b2f132e5b5aeaa27", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4QUVGRjA5MzRBOEI2NzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4QUVGRjA5MzRBOEI2NzE5AA==\",\"timestamp\":\"1768146950\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:52+05:30"} [2026-01-11 21:25:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4QUVGRjA5MzRBOEI2NzE5AA== [2026-01-11 21:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4QUVGRjA5MzRBOEI2NzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4QUVGRjA5MzRBOEI2NzE5AA==\",\"timestamp\":\"1768146950\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:52+05:30"} [2026-01-11 21:25:53] [DEBUG] Ignoring event: delivered [2026-01-11 21:25:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:55:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc1RjI3OUVCMEYyQkM1MkMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc1RjI3OUVCMEYyQkM1MkMyAA==", "timestamp": "1768146955", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:25:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:25:57] [INFO] Sending instructions to 917202000200 [2026-01-11 21:25:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:25:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:25:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3d0d3453ab54a3da94185454182f9dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:25:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc1RjI3OUVCMEYyQkM1MkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc1RjI3OUVCMEYyQkM1MkMyAA==\",\"timestamp\":\"1768146955\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:57+05:30"} [2026-01-11 21:25:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc1RjI3OUVCMEYyQkM1MkMyAA== [2026-01-11 21:25:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:25:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc1RjI3OUVCMEYyQkM1MkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc1RjI3OUVCMEYyQkM1MkMyAA==\",\"timestamp\":\"1768146955\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:25:57+05:30"} [2026-01-11 21:25:58] [DEBUG] Ignoring event: delivered [2026-01-11 21:26:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:56:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5MDNBMDMxQ0VFMTAyMjI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5MDNBMDMxQ0VFMTAyMjI1AA==", "timestamp": "1768146991", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:26:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:26:33] [INFO] Sending instructions to 917202000200 [2026-01-11 21:26:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:26:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:26:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d48add6a4fe64eac805e66218805ea0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:26:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5MDNBMDMxQ0VFMTAyMjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5MDNBMDMxQ0VFMTAyMjI1AA==\",\"timestamp\":\"1768146991\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:33+05:30"} [2026-01-11 21:26:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5MDNBMDMxQ0VFMTAyMjI1AA== [2026-01-11 21:26:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5MDNBMDMxQ0VFMTAyMjI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM5MDNBMDMxQ0VFMTAyMjI1AA==\",\"timestamp\":\"1768146991\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:33+05:30"} [2026-01-11 21:26:35] [DEBUG] Ignoring event: delivered [2026-01-11 21:26:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:56:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGMjYwMDhGNDcyRTE1MzEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGMjYwMDhGNDcyRTE1MzEwAA==", "timestamp": "1768146996", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:26:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:26:38] [INFO] Sending instructions to 917202000200 [2026-01-11 21:26:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:26:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:26:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "485282c4240940df8c2f02b7cf941a1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGMjYwMDhGNDcyRTE1MzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGMjYwMDhGNDcyRTE1MzEwAA==\",\"timestamp\":\"1768146996\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:39+05:30"} [2026-01-11 21:26:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGMjYwMDhGNDcyRTE1MzEwAA== [2026-01-11 21:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGMjYwMDhGNDcyRTE1MzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFGMjYwMDhGNDcyRTE1MzEwAA==\",\"timestamp\":\"1768146996\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:39+05:30"} [2026-01-11 21:26:39] [DEBUG] Ignoring event: delivered [2026-01-11 21:26:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:56:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFRDI5MzU3OTdCN0JGMjM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFRDI5MzU3OTdCN0JGMjM4AA==", "timestamp": "1768147002", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:26:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:26:43] [INFO] Sending instructions to 917202000200 [2026-01-11 21:26:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:26:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:26:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7cf791484aa4e9bb22fe618c04a1df6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:26:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFRDI5MzU3OTdCN0JGMjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFRDI5MzU3OTdCN0JGMjM4AA==\",\"timestamp\":\"1768147002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:44+05:30"} [2026-01-11 21:26:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFRDI5MzU3OTdCN0JGMjM4AA== [2026-01-11 21:26:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFRDI5MzU3OTdCN0JGMjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdFRDI5MzU3OTdCN0JGMjM4AA==\",\"timestamp\":\"1768147002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:44+05:30"} [2026-01-11 21:26:45] [DEBUG] Ignoring event: delivered [2026-01-11 21:26:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:56:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QzI5ODI1NUQ1NEI5NkU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QzI5ODI1NUQ1NEI5NkU4AA==", "timestamp": "1768147007", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:26:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:26:48] [INFO] Sending instructions to 917202000200 [2026-01-11 21:26:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:26:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:26:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ff8c95f01044ffe93753c0c0f068814", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:26:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QzI5ODI1NUQ1NEI5NkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QzI5ODI1NUQ1NEI5NkU4AA==\",\"timestamp\":\"1768147007\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:51+05:30"} [2026-01-11 21:26:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QzI5ODI1NUQ1NEI5NkU4AA== [2026-01-11 21:26:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QzI5ODI1NUQ1NEI5NkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4QzI5ODI1NUQ1NEI5NkU4AA==\",\"timestamp\":\"1768147007\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:51+05:30"} [2026-01-11 21:26:51] [DEBUG] Ignoring event: delivered [2026-01-11 21:26:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:56:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVERTlDQjcxMTg3MTFFM0NEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVERTlDQjcxMTg3MTFFM0NEAA==", "timestamp": "1768147012", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:26:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:26:54] [INFO] Sending instructions to 917202000200 [2026-01-11 21:26:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:26:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:26:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0ed36d966484bc18cd431e44d44a9ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:26:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVERTlDQjcxMTg3MTFFM0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVERTlDQjcxMTg3MTFFM0NEAA==\",\"timestamp\":\"1768147012\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:54+05:30"} [2026-01-11 21:26:55] [DEBUG] Ignoring event: delivered [2026-01-11 21:26:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVERTlDQjcxMTg3MTFFM0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVERTlDQjcxMTg3MTFFM0NEAA==\",\"timestamp\":\"1768147012\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:26:54+05:30"} [2026-01-11 21:26:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVERTlDQjcxMTg3MTFFM0NEAA== [2026-01-11 21:26:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:56:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0QzAzQ0ZDNTE5NjQxMDNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0QzAzQ0ZDNTE5NjQxMDNCAA==", "timestamp": "1768147017", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:26:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:26:59] [INFO] Sending instructions to 917202000200 [2026-01-11 21:26:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:26:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:26:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3f54e30acdb4f56a3fd1177e440175c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:27:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0QzAzQ0ZDNTE5NjQxMDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0QzAzQ0ZDNTE5NjQxMDNCAA==\",\"timestamp\":\"1768147017\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:27:00+05:30"} [2026-01-11 21:27:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0QzAzQ0ZDNTE5NjQxMDNCAA== [2026-01-11 21:27:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0QzAzQ0ZDNTE5NjQxMDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0QzAzQ0ZDNTE5NjQxMDNCAA==\",\"timestamp\":\"1768147017\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:27:00+05:30"} [2026-01-11 21:27:01] [DEBUG] Ignoring event: delivered [2026-01-11 21:27:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:57:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwRDEwMkZGQUI4NTM5QkEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwRDEwMkZGQUI4NTM5QkEyAA==", "timestamp": "1768147053", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:27:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:27:34] [INFO] Sending instructions to 917202000200 [2026-01-11 21:27:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:27:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:27:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0915b8b2764f4526a7e4aee4678362e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:27:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwRDEwMkZGQUI4NTM5QkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwRDEwMkZGQUI4NTM5QkEyAA==\",\"timestamp\":\"1768147053\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:27:36+05:30"} [2026-01-11 21:27:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwRDEwMkZGQUI4NTM5QkEyAA== [2026-01-11 21:27:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwRDEwMkZGQUI4NTM5QkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgwRDEwMkZGQUI4NTM5QkEyAA==\",\"timestamp\":\"1768147053\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:27:36+05:30"} [2026-01-11 21:27:37] [DEBUG] Ignoring event: delivered [2026-01-11 21:27:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:57:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBNEQxQjEzREEyMjI5MjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBNEQxQjEzREEyMjI5MjFEAA==", "timestamp": "1768147058", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:27:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:27:40] [INFO] Sending instructions to 917202000200 [2026-01-11 21:27:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:27:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:27:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4f34ee9c960421c8a0a8158e198b6f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:27:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:27:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBNEQxQjEzREEyMjI5MjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBNEQxQjEzREEyMjI5MjFEAA==\",\"timestamp\":\"1768147058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:27:44+05:30"} [2026-01-11 21:27:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBNEQxQjEzREEyMjI5MjFEAA== [2026-01-11 21:27:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:27:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBNEQxQjEzREEyMjI5MjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBNEQxQjEzREEyMjI5MjFEAA==\",\"timestamp\":\"1768147058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:27:44+05:30"} [2026-01-11 21:27:44] [DEBUG] Ignoring event: delivered [2026-01-11 21:28:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:58:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRjZEOTYxMDU2NjJEOTdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRjZEOTYxMDU2NjJEOTdCAA==", "timestamp": "1768147094", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:28:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:28:16] [INFO] Sending instructions to 917202000200 [2026-01-11 21:28:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:28:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:28:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c43e36f842342e0881d8cf9a1fe6526", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:28:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRjZEOTYxMDU2NjJEOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRjZEOTYxMDU2NjJEOTdCAA==\",\"timestamp\":\"1768147094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:28:17+05:30"} [2026-01-11 21:28:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRjZEOTYxMDU2NjJEOTdCAA== [2026-01-11 21:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:28:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRjZEOTYxMDU2NjJEOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFCRjZEOTYxMDU2NjJEOTdCAA==\",\"timestamp\":\"1768147094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:28:17+05:30"} [2026-01-11 21:28:18] [DEBUG] Ignoring event: delivered [2026-01-11 21:28:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:58:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIyRDIzOUEzNTNCM0Y4MjFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIyRDIzOUEzNTNCM0Y4MjFFAA==", "timestamp": "1768147099", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:28:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:28:21] [INFO] Sending instructions to 917202000200 [2026-01-11 21:28:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:28:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:28:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e272296c23cc44d0bb9432eece71736f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIyRDIzOUEzNTNCM0Y4MjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIyRDIzOUEzNTNCM0Y4MjFFAA==\",\"timestamp\":\"1768147099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:28:25+05:30"} [2026-01-11 21:28:25] [DEBUG] Ignoring event: delivered [2026-01-11 21:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIyRDIzOUEzNTNCM0Y4MjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIyRDIzOUEzNTNCM0Y4MjFFAA==\",\"timestamp\":\"1768147099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:28:25+05:30"} [2026-01-11 21:28:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIyRDIzOUEzNTNCM0Y4MjFFAA== [2026-01-11 21:28:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:58:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMzOTJCOTM3RkQ2OTIwQjgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMzOTJCOTM3RkQ2OTIwQjgxAA==", "timestamp": "1768147104", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:28:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:28:26] [INFO] Sending instructions to 917202000200 [2026-01-11 21:28:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:28:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:28:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b98c6097457445c83ee085dd7487520", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:28:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMzOTJCOTM3RkQ2OTIwQjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMzOTJCOTM3RkQ2OTIwQjgxAA==\",\"timestamp\":\"1768147104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:28:27+05:30"} [2026-01-11 21:28:27] [DEBUG] Ignoring event: delivered [2026-01-11 21:28:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMzOTJCOTM3RkQ2OTIwQjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMzOTJCOTM3RkQ2OTIwQjgxAA==\",\"timestamp\":\"1768147104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:28:27+05:30"} [2026-01-11 21:28:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMzOTJCOTM3RkQ2OTIwQjgxAA== [2026-01-11 21:28:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:58:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVEQ0Q2MTUzM0E2MDEwRTFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVEQ0Q2MTUzM0E2MDEwRTFEAA==", "timestamp": "1768147110", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:28:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:28:31] [INFO] Sending instructions to 917202000200 [2026-01-11 21:28:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:28:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:28:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0201456fa5ba4252ba7afc00532da750", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:28:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVEQ0Q2MTUzM0E2MDEwRTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVEQ0Q2MTUzM0E2MDEwRTFEAA==\",\"timestamp\":\"1768147110\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:28:32+05:30"} [2026-01-11 21:28:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVEQ0Q2MTUzM0E2MDEwRTFEAA== [2026-01-11 21:28:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVEQ0Q2MTUzM0E2MDEwRTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVEQ0Q2MTUzM0E2MDEwRTFEAA==\",\"timestamp\":\"1768147110\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:28:32+05:30"} [2026-01-11 21:28:33] [DEBUG] Ignoring event: delivered [2026-01-11 21:29:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:59:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwNzJEQzQ0RjYxQzVFRTM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwNzJEQzQ0RjYxQzVFRTM0AA==", "timestamp": "1768147145", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:29:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:29:07] [INFO] Sending instructions to 917202000200 [2026-01-11 21:29:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:29:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:29:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78bd92eb1e434a69ad8d833ca5d11842", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:29:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwNzJEQzQ0RjYxQzVFRTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwNzJEQzQ0RjYxQzVFRTM0AA==\",\"timestamp\":\"1768147145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:09+05:30"} [2026-01-11 21:29:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwNzJEQzQ0RjYxQzVFRTM0AA== [2026-01-11 21:29:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwNzJEQzQ0RjYxQzVFRTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwNzJEQzQ0RjYxQzVFRTM0AA==\",\"timestamp\":\"1768147145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:09+05:30"} [2026-01-11 21:29:10] [DEBUG] Ignoring event: delivered [2026-01-11 21:29:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:59:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMDM5NDc5NDM3ODA2QkQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMDM5NDc5NDM3ODA2QkQxAA==", "timestamp": "1768147151", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:29:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:29:12] [INFO] Sending instructions to 917202000200 [2026-01-11 21:29:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:29:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:29:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "832258cf04fb474a91a52f5ecf62ba93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:29:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMDM5NDc5NDM3ODA2QkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMDM5NDc5NDM3ODA2QkQxAA==\",\"timestamp\":\"1768147151\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:13+05:30"} [2026-01-11 21:29:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMDM5NDc5NDM3ODA2QkQxAA== [2026-01-11 21:29:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMDM5NDc5NDM3ODA2QkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThBMDM5NDc5NDM3ODA2QkQxAA==\",\"timestamp\":\"1768147151\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:13+05:30"} [2026-01-11 21:29:14] [DEBUG] Ignoring event: delivered [2026-01-11 21:29:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:59:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1MzUyMjA3MEFFQzgyNjlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1MzUyMjA3MEFFQzgyNjlDAA==", "timestamp": "1768147156", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:29:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:29:17] [INFO] Sending instructions to 917202000200 [2026-01-11 21:29:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:29:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:29:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20731bf5049941008838b918a5b3727e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:29:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1MzUyMjA3MEFFQzgyNjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1MzUyMjA3MEFFQzgyNjlDAA==\",\"timestamp\":\"1768147156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:18+05:30"} [2026-01-11 21:29:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1MzUyMjA3MEFFQzgyNjlDAA== [2026-01-11 21:29:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1MzUyMjA3MEFFQzgyNjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1MzUyMjA3MEFFQzgyNjlDAA==\",\"timestamp\":\"1768147156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:18+05:30"} [2026-01-11 21:29:19] [DEBUG] Ignoring event: delivered [2026-01-11 21:29:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:59:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRUIyM0NCNDc5MjM2NzgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRUIyM0NCNDc5MjM2NzgwAA==", "timestamp": "1768147161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:29:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:29:23] [INFO] Sending instructions to 917202000200 [2026-01-11 21:29:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:29:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:29:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cc7ff226e3a49f0806b444504721952", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:29:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRUIyM0NCNDc5MjM2NzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRUIyM0NCNDc5MjM2NzgwAA==\",\"timestamp\":\"1768147161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:23+05:30"} [2026-01-11 21:29:24] [DEBUG] Ignoring event: delivered [2026-01-11 21:29:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRUIyM0NCNDc5MjM2NzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRUIyM0NCNDc5MjM2NzgwAA==\",\"timestamp\":\"1768147161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:23+05:30"} [2026-01-11 21:29:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGRUIyM0NCNDc5MjM2NzgwAA== [2026-01-11 21:29:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 15:59:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJEQUZDQzAyN0Y0NDA5RjBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJEQUZDQzAyN0Y0NDA5RjBDAA==", "timestamp": "1768147197", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:29:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:29:59] [INFO] Sending instructions to 917202000200 [2026-01-11 21:29:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:29:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:29:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c155c73100f48dbb807795fb3889a36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJEQUZDQzAyN0Y0NDA5RjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJEQUZDQzAyN0Y0NDA5RjBDAA==\",\"timestamp\":\"1768147197\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:59+05:30"} [2026-01-11 21:30:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJEQUZDQzAyN0Y0NDA5RjBDAA== [2026-01-11 21:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:29:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJEQUZDQzAyN0Y0NDA5RjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJEQUZDQzAyN0Y0NDA5RjBDAA==\",\"timestamp\":\"1768147197\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:29:59+05:30"} [2026-01-11 21:30:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:30:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:00:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1Q0QwQUI5OEQ3OUMxREJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1Q0QwQUI5OEQ3OUMxREJEAA==", "timestamp": "1768147202", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:30:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:30:04] [INFO] Sending instructions to 917202000200 [2026-01-11 21:30:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:30:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:30:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39581990a2d744b0a4fd0cd82dc61baf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:30:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1Q0QwQUI5OEQ3OUMxREJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1Q0QwQUI5OEQ3OUMxREJEAA==\",\"timestamp\":\"1768147202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:08+05:30"} [2026-01-11 21:30:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1Q0QwQUI5OEQ3OUMxREJEAA== [2026-01-11 21:30:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1Q0QwQUI5OEQ3OUMxREJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU1Q0QwQUI5OEQ3OUMxREJEAA==\",\"timestamp\":\"1768147202\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:08+05:30"} [2026-01-11 21:30:09] [DEBUG] Ignoring event: delivered [2026-01-11 21:30:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:00:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjE0NjczNEYzRUFFMTgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjE0NjczNEYzRUFFMTgzAA==", "timestamp": "1768147208", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:30:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:30:09] [INFO] Sending instructions to 917202000200 [2026-01-11 21:30:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:30:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:30:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c246f5a46d8c40e6af6033669831fdc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:30:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjE0NjczNEYzRUFFMTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjE0NjczNEYzRUFFMTgzAA==\",\"timestamp\":\"1768147208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:09+05:30"} [2026-01-11 21:30:09] [DEBUG] Ignoring event: delivered [2026-01-11 21:30:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjE0NjczNEYzRUFFMTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjE0NjczNEYzRUFFMTgzAA==\",\"timestamp\":\"1768147208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:09+05:30"} [2026-01-11 21:30:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjE0NjczNEYzRUFFMTgzAA== [2026-01-11 21:30:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:00:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMEY5QTZDRTg0NTU3MjI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMEY5QTZDRTg0NTU3MjI4AA==", "timestamp": "1768147243", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:30:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:30:45] [INFO] Sending instructions to 917202000200 [2026-01-11 21:30:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:30:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:30:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3656b8d325d24a22979768e47fe18d74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:30:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMEY5QTZDRTg0NTU3MjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMEY5QTZDRTg0NTU3MjI4AA==\",\"timestamp\":\"1768147243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:45+05:30"} [2026-01-11 21:30:46] [DEBUG] Ignoring event: delivered [2026-01-11 21:30:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMEY5QTZDRTg0NTU3MjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMEY5QTZDRTg0NTU3MjI4AA==\",\"timestamp\":\"1768147243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:45+05:30"} [2026-01-11 21:30:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDMEY5QTZDRTg0NTU3MjI4AA== [2026-01-11 21:30:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:00:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFRjc2MUVDNUYxQjMxRUEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFRjc2MUVDNUYxQjMxRUEzAA==", "timestamp": "1768147249", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:30:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:30:51] [INFO] Sending instructions to 917202000200 [2026-01-11 21:30:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:30:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:30:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b259aed5277e482ea36783395dbade98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:30:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:00:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QzMwNjk5QjNGMUU3QTVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QzMwNjk5QjNGMUU3QTVDAA==", "timestamp": "1768147254", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:30:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:30:56] [INFO] Sending instructions to 917202000200 [2026-01-11 21:30:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:30:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:30:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a04db8cc90b0425888cb8b2901eac022", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:30:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QzMwNjk5QjNGMUU3QTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QzMwNjk5QjNGMUU3QTVDAA==\",\"timestamp\":\"1768147254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:57+05:30"} [2026-01-11 21:30:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QzMwNjk5QjNGMUU3QTVDAA== [2026-01-11 21:30:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFRjc2MUVDNUYxQjMxRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFRjc2MUVDNUYxQjMxRUEzAA==\",\"timestamp\":\"1768147249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:57+05:30"} [2026-01-11 21:30:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFRjc2MUVDNUYxQjMxRUEzAA== [2026-01-11 21:30:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFRjc2MUVDNUYxQjMxRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVFRjc2MUVDNUYxQjMxRUEzAA==\",\"timestamp\":\"1768147249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:57+05:30"} [2026-01-11 21:30:58] [DEBUG] Ignoring event: delivered [2026-01-11 21:30:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:30:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QzMwNjk5QjNGMUU3QTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QzMwNjk5QjNGMUU3QTVDAA==\",\"timestamp\":\"1768147254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:30:57+05:30"} [2026-01-11 21:30:58] [DEBUG] Ignoring event: delivered [2026-01-11 21:31:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:01:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2MzQwMkRCNjk1RjMwQzJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2MzQwMkRCNjk1RjMwQzJDAA==", "timestamp": "1768147292", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:31:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:31:34] [INFO] Sending instructions to 917202000200 [2026-01-11 21:31:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:31:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:31:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30a0a9a99747424c8d16cfed63d419de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2MzQwMkRCNjk1RjMwQzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2MzQwMkRCNjk1RjMwQzJDAA==\",\"timestamp\":\"1768147292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:31:36+05:30"} [2026-01-11 21:31:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2MzQwMkRCNjk1RjMwQzJDAA== [2026-01-11 21:31:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2MzQwMkRCNjk1RjMwQzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2MzQwMkRCNjk1RjMwQzJDAA==\",\"timestamp\":\"1768147292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:31:36+05:30"} [2026-01-11 21:31:37] [DEBUG] Ignoring event: delivered [2026-01-11 21:31:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:01:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjU4QjI5NkZEMTI0M0IxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjU4QjI5NkZEMTI0M0IxAA==", "timestamp": "1768147297", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:31:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:31:39] [INFO] Sending instructions to 917202000200 [2026-01-11 21:31:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:31:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:31:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3cc1ec6726594265ad52c3ab88cd7b8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:31:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:31:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjU4QjI5NkZEMTI0M0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjU4QjI5NkZEMTI0M0IxAA==\",\"timestamp\":\"1768147297\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:31:40+05:30"} [2026-01-11 21:31:40] [DEBUG] Ignoring event: delivered [2026-01-11 21:31:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:31:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjU4QjI5NkZEMTI0M0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjU4QjI5NkZEMTI0M0IxAA==\",\"timestamp\":\"1768147297\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:31:40+05:30"} [2026-01-11 21:31:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjU4QjI5NkZEMTI0M0IxAA== [2026-01-11 21:31:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:01:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQzMzM2MUZFMkI1NTRCNUJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQzMzM2MUZFMkI1NTRCNUJEAA==", "timestamp": "1768147303", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:31:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:31:45] [INFO] Sending instructions to 917202000200 [2026-01-11 21:31:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:31:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:31:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e75e04e474a5426db5a735e758829a01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:31:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:31:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQzMzM2MUZFMkI1NTRCNUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQzMzM2MUZFMkI1NTRCNUJEAA==\",\"timestamp\":\"1768147303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:31:47+05:30"} [2026-01-11 21:31:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQzMzM2MUZFMkI1NTRCNUJEAA== [2026-01-11 21:31:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:31:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQzMzM2MUZFMkI1NTRCNUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQzMzM2MUZFMkI1NTRCNUJEAA==\",\"timestamp\":\"1768147303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:31:47+05:30"} [2026-01-11 21:31:48] [DEBUG] Ignoring event: delivered [2026-01-11 21:31:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:01:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5NzU3RDAzMUY1RkIwRDJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5NzU3RDAzMUY1RkIwRDJDAA==", "timestamp": "1768147309", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:31:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:31:50] [INFO] Sending instructions to 917202000200 [2026-01-11 21:31:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:31:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:31:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c41ed39c7f14ae1b4d004a5f5a1a476", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:31:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5NzU3RDAzMUY1RkIwRDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5NzU3RDAzMUY1RkIwRDJDAA==\",\"timestamp\":\"1768147309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:31:51+05:30"} [2026-01-11 21:31:51] [DEBUG] Ignoring event: delivered [2026-01-11 21:31:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5NzU3RDAzMUY1RkIwRDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5NzU3RDAzMUY1RkIwRDJDAA==\",\"timestamp\":\"1768147309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:31:51+05:30"} [2026-01-11 21:31:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5NzU3RDAzMUY1RkIwRDJDAA== [2026-01-11 21:33:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:03:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRDhDNzAyRUZEQThCNkQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRDhDNzAyRUZEQThCNkQ0AA==", "timestamp": "1768147435", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:33:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:33:57] [INFO] Sending instructions to 917202000200 [2026-01-11 21:33:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:33:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:33:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e5d602f270d4d40b5e16586ffcf639d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRDhDNzAyRUZEQThCNkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRDhDNzAyRUZEQThCNkQ0AA==\",\"timestamp\":\"1768147435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:33:59+05:30"} [2026-01-11 21:34:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:33:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRDhDNzAyRUZEQThCNkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRDhDNzAyRUZEQThCNkQ0AA==\",\"timestamp\":\"1768147435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:33:59+05:30"} [2026-01-11 21:34:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxRDhDNzAyRUZEQThCNkQ0AA== [2026-01-11 21:34:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkzMEE4NDZCRTcwNDIxMTVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkzMEE4NDZCRTcwNDIxMTVDAA==", "timestamp": "1768147440", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:34:02] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkzMEE4NDZCRTcwNDIxMTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkzMEE4NDZCRTcwNDIxMTVDAA==\",\"timestamp\":\"1768147440\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:02+05:30"} [2026-01-11 21:34:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkzMEE4NDZCRTcwNDIxMTVDAA== [2026-01-11 21:34:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "453b64acf6354bbb995c7064812f708c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkzMEE4NDZCRTcwNDIxMTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkzMEE4NDZCRTcwNDIxMTVDAA==\",\"timestamp\":\"1768147440\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:02+05:30"} [2026-01-11 21:34:03] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQ0VGQjlGRUEwNzY3OEJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQ0VGQjlGRUEwNzY3OEJEAA==", "timestamp": "1768147446", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:34:08] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9696b859abfc4b2fb02da81e83b89606", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQ0VGQjlGRUEwNzY3OEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQ0VGQjlGRUEwNzY3OEJEAA==\",\"timestamp\":\"1768147446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:10+05:30"} [2026-01-11 21:34:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQ0VGQjlGRUEwNzY3OEJEAA== [2026-01-11 21:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQ0VGQjlGRUEwNzY3OEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBQ0VGQjlGRUEwNzY3OEJEAA==\",\"timestamp\":\"1768147446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:10+05:30"} [2026-01-11 21:34:11] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1ODc0OTQxRDdEMzYxMTk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1ODc0OTQxRDdEMzYxMTk1AA==", "timestamp": "1768147452", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:34:15] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d727b3f4b064c4684436acbf29bde5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1ODc0OTQxRDdEMzYxMTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1ODc0OTQxRDdEMzYxMTk1AA==\",\"timestamp\":\"1768147452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:16+05:30"} [2026-01-11 21:34:17] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1ODc0OTQxRDdEMzYxMTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1ODc0OTQxRDdEMzYxMTk1AA==\",\"timestamp\":\"1768147452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:16+05:30"} [2026-01-11 21:34:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1ODc0OTQxRDdEMzYxMTk1AA== [2026-01-11 21:34:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBOUFDQzQ4RTUwQUJGOTEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBOUFDQzQ4RTUwQUJGOTEyAA==", "timestamp": "1768147458", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:34:20] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f50cbca0fee405b97affa971e572405", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBOUFDQzQ4RTUwQUJGOTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBOUFDQzQ4RTUwQUJGOTEyAA==\",\"timestamp\":\"1768147458\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:21+05:30"} [2026-01-11 21:34:22] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBOUFDQzQ4RTUwQUJGOTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBOUFDQzQ4RTUwQUJGOTEyAA==\",\"timestamp\":\"1768147458\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:21+05:30"} [2026-01-11 21:34:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhBOUFDQzQ4RTUwQUJGOTEyAA== [2026-01-11 21:34:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4OTU5NzZCNDNCNkU2MzgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4OTU5NzZCNDNCNkU2MzgwAA==", "timestamp": "1768147463", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:34:25] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "baddfe73a83d41218aed46f71004a148", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4OTU5NzZCNDNCNkU2MzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4OTU5NzZCNDNCNkU2MzgwAA==\",\"timestamp\":\"1768147463\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:28+05:30"} [2026-01-11 21:34:28] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4OTU5NzZCNDNCNkU2MzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4OTU5NzZCNDNCNkU2MzgwAA==\",\"timestamp\":\"1768147463\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:28+05:30"} [2026-01-11 21:34:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk4OTU5NzZCNDNCNkU2MzgwAA== [2026-01-11 21:34:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQ0VFQzMwNUUwQjY3Q0Y0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQ0VFQzMwNUUwQjY3Q0Y0AA==", "timestamp": "1768147468", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:34:30] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35ec79ee223d46c3810e5e18e1639e20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQ0VFQzMwNUUwQjY3Q0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQ0VFQzMwNUUwQjY3Q0Y0AA==\",\"timestamp\":\"1768147468\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:31+05:30"} [2026-01-11 21:34:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQ0VFQzMwNUUwQjY3Q0Y0AA== [2026-01-11 21:34:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQ0VFQzMwNUUwQjY3Q0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMwQ0VFQzMwNUUwQjY3Q0Y0AA==\",\"timestamp\":\"1768147468\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:31+05:30"} [2026-01-11 21:34:32] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBRkNGOTk5QkNGNTAzRkQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBRkNGOTk5QkNGNTAzRkQxAA==", "timestamp": "1768147474", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:34:36] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cf4202613c4416b9098f4d0147944e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBRkNGOTk5QkNGNTAzRkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBRkNGOTk5QkNGNTAzRkQxAA==\",\"timestamp\":\"1768147474\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:37+05:30"} [2026-01-11 21:34:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBRkNGOTk5QkNGNTAzRkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBRkNGOTk5QkNGNTAzRkQxAA==\",\"timestamp\":\"1768147474\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:37+05:30"} [2026-01-11 21:34:37] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBRkNGOTk5QkNGNTAzRkQxAA== [2026-01-11 21:34:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RjcxNzE0MkMzNUJBNEZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RjcxNzE0MkMzNUJBNEZGAA==", "timestamp": "1768147479", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:34:41] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RjcxNzE0MkMzNUJBNEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RjcxNzE0MkMzNUJBNEZGAA==\",\"timestamp\":\"1768147479\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:41+05:30"} [2026-01-11 21:34:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RjcxNzE0MkMzNUJBNEZGAA== [2026-01-11 21:34:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da93f52e6eb74d91b32510b85fd0bb7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RjcxNzE0MkMzNUJBNEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5RjcxNzE0MkMzNUJBNEZGAA==\",\"timestamp\":\"1768147479\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:41+05:30"} [2026-01-11 21:34:41] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1RkZFRUMyRkZFMkVBNTM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1RkZFRUMyRkZFMkVBNTM1AA==", "timestamp": "1768147485", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:34:47] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4612b5ea53f4fb0a67c4789134c1ddc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1RkZFRUMyRkZFMkVBNTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1RkZFRUMyRkZFMkVBNTM1AA==\",\"timestamp\":\"1768147485\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:48+05:30"} [2026-01-11 21:34:49] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1RkZFRUMyRkZFMkVBNTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1RkZFRUMyRkZFMkVBNTM1AA==\",\"timestamp\":\"1768147485\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:48+05:30"} [2026-01-11 21:34:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTI1RkZFRUMyRkZFMkVBNTM1AA== [2026-01-11 21:34:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMTRENDgzMzY2RjU1NDMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMTRENDgzMzY2RjU1NDMzAA==", "timestamp": "1768147490", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:34:52] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13df820a5de644459be80fe8d5767a8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMTRENDgzMzY2RjU1NDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMTRENDgzMzY2RjU1NDMzAA==\",\"timestamp\":\"1768147490\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:52+05:30"} [2026-01-11 21:34:53] [DEBUG] Ignoring event: delivered [2026-01-11 21:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMTRENDgzMzY2RjU1NDMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMTRENDgzMzY2RjU1NDMzAA==\",\"timestamp\":\"1768147490\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:52+05:30"} [2026-01-11 21:34:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMTRENDgzMzY2RjU1NDMzAA== [2026-01-11 21:34:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:04:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDRjhGOUQ4MTUwNEQyRTVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDRjhGOUQ4MTUwNEQyRTVGAA==", "timestamp": "1768147495", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:34:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:34:57] [INFO] Sending instructions to 917202000200 [2026-01-11 21:34:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:34:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:34:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "482bf3533581467dac9278a97a022225", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDRjhGOUQ4MTUwNEQyRTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDRjhGOUQ4MTUwNEQyRTVGAA==\",\"timestamp\":\"1768147495\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:57+05:30"} [2026-01-11 21:34:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDRjhGOUQ4MTUwNEQyRTVGAA== [2026-01-11 21:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDRjhGOUQ4MTUwNEQyRTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDRjhGOUQ4MTUwNEQyRTVGAA==\",\"timestamp\":\"1768147495\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:34:57+05:30"} [2026-01-11 21:34:57] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNTcyMDU0MDA3RkE3QzFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNTcyMDU0MDA3RkE3QzFDAA==", "timestamp": "1768147500", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:35:02] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNTcyMDU0MDA3RkE3QzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNTcyMDU0MDA3RkE3QzFDAA==\",\"timestamp\":\"1768147500\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:06+05:30"} [2026-01-11 21:35:07] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNTcyMDU0MDA3RkE3QzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNTcyMDU0MDA3RkE3QzFDAA==\",\"timestamp\":\"1768147500\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:06+05:30"} [2026-01-11 21:35:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZGNTcyMDU0MDA3RkE3QzFDAA== [2026-01-11 21:35:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6611abe08c29483d98ec89e973b3937e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MUU5MUQ4NEREMEI4NDg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MUU5MUQ4NEREMEI4NDg5AA==", "timestamp": "1768147510", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:35:12] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "625ad4592e0e4228872681cd1a65cbfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MUU5MUQ4NEREMEI4NDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MUU5MUQ4NEREMEI4NDg5AA==\",\"timestamp\":\"1768147510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:13+05:30"} [2026-01-11 21:35:13] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MUU5MUQ4NEREMEI4NDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MUU5MUQ4NEREMEI4NDg5AA==\",\"timestamp\":\"1768147510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:17+05:30"} [2026-01-11 21:35:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU2MUU5MUQ4NEREMEI4NDg5AA== [2026-01-11 21:35:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNTc4NUQ1MzNFRUJFRUIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNTc4NUQ1MzNFRUJFRUIxAA==", "timestamp": "1768147516", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:35:18] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5863e0d52f34c1184e09f50f13609bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNTc4NUQ1MzNFRUJFRUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNTc4NUQ1MzNFRUJFRUIxAA==\",\"timestamp\":\"1768147516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:19+05:30"} [2026-01-11 21:35:20] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNTc4NUQ1MzNFRUJFRUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNTc4NUQ1MzNFRUJFRUIxAA==\",\"timestamp\":\"1768147516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:19+05:30"} [2026-01-11 21:35:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNTc4NUQ1MzNFRUJFRUIxAA== [2026-01-11 21:35:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFN0E3NEQ2ODA2QjgwQzBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFN0E3NEQ2ODA2QjgwQzBFAA==", "timestamp": "1768147523", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:35:25] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e6de9d61540432f9d156e2f1c047a1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFN0E3NEQ2ODA2QjgwQzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFN0E3NEQ2ODA2QjgwQzBFAA==\",\"timestamp\":\"1768147523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:25+05:30"} [2026-01-11 21:35:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFN0E3NEQ2ODA2QjgwQzBFAA== [2026-01-11 21:35:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFN0E3NEQ2ODA2QjgwQzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFN0E3NEQ2ODA2QjgwQzBFAA==\",\"timestamp\":\"1768147523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:25+05:30"} [2026-01-11 21:35:26] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFODUxOEJBMjU0MUUwQjc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFODUxOEJBMjU0MUUwQjc3AA==", "timestamp": "1768147529", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:35:30] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6b7525ea8f64ed1b63650a248c3cbbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFODUxOEJBMjU0MUUwQjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFODUxOEJBMjU0MUUwQjc3AA==\",\"timestamp\":\"1768147529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:31+05:30"} [2026-01-11 21:35:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFODUxOEJBMjU0MUUwQjc3AA== [2026-01-11 21:35:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFODUxOEJBMjU0MUUwQjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFODUxOEJBMjU0MUUwQjc3AA==\",\"timestamp\":\"1768147529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:31+05:30"} [2026-01-11 21:35:32] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTE5QzEwQzQ4RkJEREY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTE5QzEwQzQ4RkJEREY4AA==", "timestamp": "1768147534", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:35:36] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c1e8db1aa6840ef87163ebc7517c81e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTE5QzEwQzQ4RkJEREY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTE5QzEwQzQ4RkJEREY4AA==\",\"timestamp\":\"1768147534\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:37+05:30"} [2026-01-11 21:35:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTE5QzEwQzQ4RkJEREY4AA== [2026-01-11 21:35:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTE5QzEwQzQ4RkJEREY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTE5QzEwQzQ4RkJEREY4AA==\",\"timestamp\":\"1768147534\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:37+05:30"} [2026-01-11 21:35:38] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I4M0ZBRUFBNzYyMjMzNTlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I4M0ZBRUFBNzYyMjMzNTlBAA==", "timestamp": "1768147539", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:35:41] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3425a58aff374409bb98656b63d64ed9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I4M0ZBRUFBNzYyMjMzNTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I4M0ZBRUFBNzYyMjMzNTlBAA==\",\"timestamp\":\"1768147539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:43+05:30"} [2026-01-11 21:35:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I4M0ZBRUFBNzYyMjMzNTlBAA== [2026-01-11 21:35:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I4M0ZBRUFBNzYyMjMzNTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I4M0ZBRUFBNzYyMjMzNTlBAA==\",\"timestamp\":\"1768147539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:43+05:30"} [2026-01-11 21:35:44] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzE2MEExNUMzRDQwQTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzE2MEExNUMzRDQwQTYzAA==", "timestamp": "1768147545", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:35:46] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9257f3b3304841a7afe12bdc202eb7e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzE2MEExNUMzRDQwQTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzE2MEExNUMzRDQwQTYzAA==\",\"timestamp\":\"1768147545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:48+05:30"} [2026-01-11 21:35:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzE2MEExNUMzRDQwQTYzAA== [2026-01-11 21:35:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzE2MEExNUMzRDQwQTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYyQzE2MEExNUMzRDQwQTYzAA==\",\"timestamp\":\"1768147545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:48+05:30"} [2026-01-11 21:35:49] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwREUzMDhGQTZEOTFFQTE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwREUzMDhGQTZEOTFFQTE3AA==", "timestamp": "1768147550", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:35:52] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "946b60a49cc947e2b816ad31e0716c4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwREUzMDhGQTZEOTFFQTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwREUzMDhGQTZEOTFFQTE3AA==\",\"timestamp\":\"1768147550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:54+05:30"} [2026-01-11 21:35:55] [DEBUG] Ignoring event: delivered [2026-01-11 21:35:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwREUzMDhGQTZEOTFFQTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwREUzMDhGQTZEOTFFQTE3AA==\",\"timestamp\":\"1768147550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:54+05:30"} [2026-01-11 21:35:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwREUzMDhGQTZEOTFFQTE3AA== [2026-01-11 21:35:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:05:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDQjUxNjY5RjE4QjE2M0Q1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDQjUxNjY5RjE4QjE2M0Q1AA==", "timestamp": "1768147555", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:35:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:35:57] [INFO] Sending instructions to 917202000200 [2026-01-11 21:35:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:35:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:35:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1c7e607aab149a894c132c01162bea1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDQjUxNjY5RjE4QjE2M0Q1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDQjUxNjY5RjE4QjE2M0Q1AA==\",\"timestamp\":\"1768147555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:58+05:30"} [2026-01-11 21:35:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDQjUxNjY5RjE4QjE2M0Q1AA== [2026-01-11 21:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:35:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDQjUxNjY5RjE4QjE2M0Q1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVDQjUxNjY5RjE4QjE2M0Q1AA==\",\"timestamp\":\"1768147555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:35:58+05:30"} [2026-01-11 21:35:58] [DEBUG] Ignoring event: delivered [2026-01-11 21:36:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:06:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVENTFEMUI2QzE0REMxMkQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVENTFEMUI2QzE0REMxMkQ2AA==", "timestamp": "1768147561", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:36:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:36:02] [INFO] Sending instructions to 917202000200 [2026-01-11 21:36:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:36:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:36:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ab86f62f01a4dbf983787f92058c009", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:36:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVENTFEMUI2QzE0REMxMkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVENTFEMUI2QzE0REMxMkQ2AA==\",\"timestamp\":\"1768147561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:03+05:30"} [2026-01-11 21:36:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVENTFEMUI2QzE0REMxMkQ2AA== [2026-01-11 21:36:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVENTFEMUI2QzE0REMxMkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVENTFEMUI2QzE0REMxMkQ2AA==\",\"timestamp\":\"1768147561\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:03+05:30"} [2026-01-11 21:36:04] [DEBUG] Ignoring event: delivered [2026-01-11 21:36:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:06:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTcwNEY2NzIyQUI0QUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTcwNEY2NzIyQUI0QUMxAA==", "timestamp": "1768147567", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:36:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:36:08] [INFO] Sending instructions to 917202000200 [2026-01-11 21:36:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:36:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:36:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3bd3cea141e8482c86e535b56d4a3928", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:36:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTcwNEY2NzIyQUI0QUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTcwNEY2NzIyQUI0QUMxAA==\",\"timestamp\":\"1768147567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:10+05:30"} [2026-01-11 21:36:12] [DEBUG] Ignoring event: delivered [2026-01-11 21:36:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTcwNEY2NzIyQUI0QUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTcwNEY2NzIyQUI0QUMxAA==\",\"timestamp\":\"1768147567\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:10+05:30"} [2026-01-11 21:36:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzNTcwNEY2NzIyQUI0QUMxAA== [2026-01-11 21:36:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:06:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0REQ5NjAyNzIyODFFQURDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0REQ5NjAyNzIyODFFQURDAA==", "timestamp": "1768147572", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:36:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:36:14] [INFO] Sending instructions to 917202000200 [2026-01-11 21:36:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:36:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:36:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4f4ff4e2ac64dfb94e611e5cb968f83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:36:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0REQ5NjAyNzIyODFFQURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0REQ5NjAyNzIyODFFQURDAA==\",\"timestamp\":\"1768147572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:14+05:30"} [2026-01-11 21:36:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0REQ5NjAyNzIyODFFQURDAA== [2026-01-11 21:36:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0REQ5NjAyNzIyODFFQURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0REQ5NjAyNzIyODFFQURDAA==\",\"timestamp\":\"1768147572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:14+05:30"} [2026-01-11 21:36:14] [DEBUG] Ignoring event: delivered [2026-01-11 21:36:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:06:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MDU4N0E1QkIxNEFEM0QzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MDU4N0E1QkIxNEFEM0QzAA==", "timestamp": "1768147577", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:36:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:36:19] [INFO] Sending instructions to 917202000200 [2026-01-11 21:36:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:36:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:36:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13d0ed2ea721431490fa8a48154db4da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:36:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MDU4N0E1QkIxNEFEM0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MDU4N0E1QkIxNEFEM0QzAA==\",\"timestamp\":\"1768147577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:19+05:30"} [2026-01-11 21:36:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MDU4N0E1QkIxNEFEM0QzAA== [2026-01-11 21:36:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MDU4N0E1QkIxNEFEM0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MDU4N0E1QkIxNEFEM0QzAA==\",\"timestamp\":\"1768147577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:19+05:30"} [2026-01-11 21:36:21] [DEBUG] Ignoring event: delivered [2026-01-11 21:36:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:06:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzQUJEMTE2NzAyRDUxRTQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzQUJEMTE2NzAyRDUxRTQ4AA==", "timestamp": "1768147582", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:36:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:36:24] [INFO] Sending instructions to 917202000200 [2026-01-11 21:36:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:36:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:36:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ce3515d644e4e14a99c8f5ff923973c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:36:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzQUJEMTE2NzAyRDUxRTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzQUJEMTE2NzAyRDUxRTQ4AA==\",\"timestamp\":\"1768147582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:25+05:30"} [2026-01-11 21:36:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzQUJEMTE2NzAyRDUxRTQ4AA== [2026-01-11 21:36:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzQUJEMTE2NzAyRDUxRTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAzQUJEMTE2NzAyRDUxRTQ4AA==\",\"timestamp\":\"1768147582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:25+05:30"} [2026-01-11 21:36:26] [DEBUG] Ignoring event: delivered [2026-01-11 21:36:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:06:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MDA5Mjc0MzU4N0Y4RDhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MDA5Mjc0MzU4N0Y4RDhBAA==", "timestamp": "1768147587", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:36:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:36:29] [INFO] Sending instructions to 917202000200 [2026-01-11 21:36:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:36:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:36:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc22f072824d47c1b98daec2ec95c8bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:36:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MDA5Mjc0MzU4N0Y4RDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MDA5Mjc0MzU4N0Y4RDhBAA==\",\"timestamp\":\"1768147587\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:31+05:30"} [2026-01-11 21:36:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MDA5Mjc0MzU4N0Y4RDhBAA== [2026-01-11 21:36:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:36:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MDA5Mjc0MzU4N0Y4RDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY5MDA5Mjc0MzU4N0Y4RDhBAA==\",\"timestamp\":\"1768147587\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:36:31+05:30"} [2026-01-11 21:36:31] [DEBUG] Ignoring event: delivered [2026-01-11 21:37:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:07:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RkI3OEFFNUE5N0M0NEM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RkI3OEFFNUE5N0M0NEM0AA==", "timestamp": "1768147623", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:37:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:37:05] [INFO] Sending instructions to 917202000200 [2026-01-11 21:37:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:37:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:37:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e98f79937a84fcd9b5d7b53f7ad2d07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RkI3OEFFNUE5N0M0NEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RkI3OEFFNUE5N0M0NEM0AA==\",\"timestamp\":\"1768147623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:08+05:30"} [2026-01-11 21:37:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RkI3OEFFNUE5N0M0NEM0AA== [2026-01-11 21:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RkI3OEFFNUE5N0M0NEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0RkI3OEFFNUE5N0M0NEM0AA==\",\"timestamp\":\"1768147623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:08+05:30"} [2026-01-11 21:37:08] [DEBUG] Ignoring event: delivered [2026-01-11 21:37:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:07:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyMzYwQTIxODRCQ0E1QkQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyMzYwQTIxODRCQ0E1QkQwAA==", "timestamp": "1768147628", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:37:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:37:10] [INFO] Sending instructions to 917202000200 [2026-01-11 21:37:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:37:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:37:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25d45d54458f4b73bca446f9b0389574", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:37:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyMzYwQTIxODRCQ0E1QkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyMzYwQTIxODRCQ0E1QkQwAA==\",\"timestamp\":\"1768147628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:12+05:30"} [2026-01-11 21:37:13] [DEBUG] Ignoring event: delivered [2026-01-11 21:37:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyMzYwQTIxODRCQ0E1QkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyMzYwQTIxODRCQ0E1QkQwAA==\",\"timestamp\":\"1768147628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:12+05:30"} [2026-01-11 21:37:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyMzYwQTIxODRCQ0E1QkQwAA== [2026-01-11 21:37:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:07:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MEEwQ0JBN0MwNTY4QkEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MEEwQ0JBN0MwNTY4QkEwAA==", "timestamp": "1768147633", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:37:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:37:15] [INFO] Sending instructions to 917202000200 [2026-01-11 21:37:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:37:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:37:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3cae74c680a444b9087ffe3a2413b7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:37:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MEEwQ0JBN0MwNTY4QkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MEEwQ0JBN0MwNTY4QkEwAA==\",\"timestamp\":\"1768147633\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:16+05:30"} [2026-01-11 21:37:17] [DEBUG] Ignoring event: delivered [2026-01-11 21:37:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MEEwQ0JBN0MwNTY4QkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MEEwQ0JBN0MwNTY4QkEwAA==\",\"timestamp\":\"1768147633\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:16+05:30"} [2026-01-11 21:37:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MEEwQ0JBN0MwNTY4QkEwAA== [2026-01-11 21:37:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:07:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3MDAxNjc4Qjg0QzUyNTgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3MDAxNjc4Qjg0QzUyNTgzAA==", "timestamp": "1768147639", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:37:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:37:21] [INFO] Sending instructions to 917202000200 [2026-01-11 21:37:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:37:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:37:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd2c97d4bb3f43f0b9ab7db88f178bc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:37:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3MDAxNjc4Qjg0QzUyNTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3MDAxNjc4Qjg0QzUyNTgzAA==\",\"timestamp\":\"1768147639\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:21+05:30"} [2026-01-11 21:37:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3MDAxNjc4Qjg0QzUyNTgzAA== [2026-01-11 21:37:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3MDAxNjc4Qjg0QzUyNTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY3MDAxNjc4Qjg0QzUyNTgzAA==\",\"timestamp\":\"1768147639\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:21+05:30"} [2026-01-11 21:37:22] [DEBUG] Ignoring event: delivered [2026-01-11 21:37:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:07:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFRTU1MjQ5MTRGNTFGNzE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFRTU1MjQ5MTRGNTFGNzE2AA==", "timestamp": "1768147675", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:37:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:37:57] [INFO] Sending instructions to 917202000200 [2026-01-11 21:37:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:37:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:37:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49526c52153d423b86c7b5639c38dfe1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFRTU1MjQ5MTRGNTFGNzE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFRTU1MjQ5MTRGNTFGNzE2AA==\",\"timestamp\":\"1768147675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:58+05:30"} [2026-01-11 21:37:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFRTU1MjQ5MTRGNTFGNzE2AA== [2026-01-11 21:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:37:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFRTU1MjQ5MTRGNTFGNzE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFRTU1MjQ5MTRGNTFGNzE2AA==\",\"timestamp\":\"1768147675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:37:58+05:30"} [2026-01-11 21:37:59] [DEBUG] Ignoring event: delivered [2026-01-11 21:38:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:08:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBODMyRjg3MkM5Rjk2NTNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBODMyRjg3MkM5Rjk2NTNFAA==", "timestamp": "1768147681", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:38:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:38:03] [INFO] Sending instructions to 917202000200 [2026-01-11 21:38:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:38:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:38:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42f583dd211d416bac17ba03a2a8487f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:38:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBODMyRjg3MkM5Rjk2NTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBODMyRjg3MkM5Rjk2NTNFAA==\",\"timestamp\":\"1768147681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:06+05:30"} [2026-01-11 21:38:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBODMyRjg3MkM5Rjk2NTNFAA== [2026-01-11 21:38:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBODMyRjg3MkM5Rjk2NTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRBODMyRjg3MkM5Rjk2NTNFAA==\",\"timestamp\":\"1768147681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:06+05:30"} [2026-01-11 21:38:07] [DEBUG] Ignoring event: delivered [2026-01-11 21:38:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:08:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NzZBQTc2N0I1NzE5MjY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NzZBQTc2N0I1NzE5MjY2AA==", "timestamp": "1768147686", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:38:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:38:08] [INFO] Sending instructions to 917202000200 [2026-01-11 21:38:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:38:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:38:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "826fbb563d9c4490b5e3ad939f15edba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:38:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NzZBQTc2N0I1NzE5MjY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NzZBQTc2N0I1NzE5MjY2AA==\",\"timestamp\":\"1768147686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:09+05:30"} [2026-01-11 21:38:10] [DEBUG] Ignoring event: delivered [2026-01-11 21:38:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NzZBQTc2N0I1NzE5MjY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NzZBQTc2N0I1NzE5MjY2AA==\",\"timestamp\":\"1768147686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:09+05:30"} [2026-01-11 21:38:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NzZBQTc2N0I1NzE5MjY2AA== [2026-01-11 21:38:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:08:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MUM2NTdFREE5NTJCNEE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MUM2NTdFREE5NTJCNEE3AA==", "timestamp": "1768147691", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:38:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:38:13] [INFO] Sending instructions to 917202000200 [2026-01-11 21:38:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:38:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:38:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb975f4995ae44578fb00fdc3fcd2589", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:38:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MUM2NTdFREE5NTJCNEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MUM2NTdFREE5NTJCNEE3AA==\",\"timestamp\":\"1768147691\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:13+05:30"} [2026-01-11 21:38:14] [DEBUG] Ignoring event: delivered [2026-01-11 21:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MUM2NTdFREE5NTJCNEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MUM2NTdFREE5NTJCNEE3AA==\",\"timestamp\":\"1768147691\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:13+05:30"} [2026-01-11 21:38:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM3MUM2NTdFREE5NTJCNEE3AA== [2026-01-11 21:38:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:08:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCRDk4QTVDODU1RUQ1NDhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCRDk4QTVDODU1RUQ1NDhCAA==", "timestamp": "1768147696", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:38:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:38:18] [INFO] Sending instructions to 917202000200 [2026-01-11 21:38:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:38:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:38:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e1771a48fd64eb0bb90997f154832bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCRDk4QTVDODU1RUQ1NDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCRDk4QTVDODU1RUQ1NDhCAA==\",\"timestamp\":\"1768147696\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:18+05:30"} [2026-01-11 21:38:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCRDk4QTVDODU1RUQ1NDhCAA== [2026-01-11 21:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCRDk4QTVDODU1RUQ1NDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFCRDk4QTVDODU1RUQ1NDhCAA==\",\"timestamp\":\"1768147696\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:18+05:30"} [2026-01-11 21:38:19] [DEBUG] Ignoring event: delivered [2026-01-11 21:38:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:08:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyRjU1RUJEQUU5N0YzRUMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyRjU1RUJEQUU5N0YzRUMyAA==", "timestamp": "1768147733", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:38:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:38:54] [INFO] Sending instructions to 917202000200 [2026-01-11 21:38:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:38:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:38:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8edd0220cac04828932ad0f877676b0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:38:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyRjU1RUJEQUU5N0YzRUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyRjU1RUJEQUU5N0YzRUMyAA==\",\"timestamp\":\"1768147733\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:57+05:30"} [2026-01-11 21:38:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyRjU1RUJEQUU5N0YzRUMyAA== [2026-01-11 21:38:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:38:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyRjU1RUJEQUU5N0YzRUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUyRjU1RUJEQUU5N0YzRUMyAA==\",\"timestamp\":\"1768147733\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:38:57+05:30"} [2026-01-11 21:38:58] [DEBUG] Ignoring event: delivered [2026-01-11 21:39:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:09:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGOTdCMzBEM0U1QjlEQkM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGOTdCMzBEM0U1QjlEQkM4AA==", "timestamp": "1768147738", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:39:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:39:01] [INFO] Sending instructions to 917202000200 [2026-01-11 21:39:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:39:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:39:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eeb63d4023a94e4eb95a6d28c85e497a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:39:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGOTdCMzBEM0U1QjlEQkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGOTdCMzBEM0U1QjlEQkM4AA==\",\"timestamp\":\"1768147738\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:04+05:30"} [2026-01-11 21:39:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGOTdCMzBEM0U1QjlEQkM4AA== [2026-01-11 21:39:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGOTdCMzBEM0U1QjlEQkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGOTdCMzBEM0U1QjlEQkM4AA==\",\"timestamp\":\"1768147738\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:04+05:30"} [2026-01-11 21:39:04] [DEBUG] Ignoring event: delivered [2026-01-11 21:39:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:09:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRDMzhFNDk4NDMzQkI0MEZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRDMzhFNDk4NDMzQkI0MEZGAA==", "timestamp": "1768147744", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:39:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:39:06] [INFO] Sending instructions to 917202000200 [2026-01-11 21:39:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:39:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1585d981357141099602105d3368d3cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRDMzhFNDk4NDMzQkI0MEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRDMzhFNDk4NDMzQkI0MEZGAA==\",\"timestamp\":\"1768147744\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:09+05:30"} [2026-01-11 21:39:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRDMzhFNDk4NDMzQkI0MEZGAA== [2026-01-11 21:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRDMzhFNDk4NDMzQkI0MEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRDMzhFNDk4NDMzQkI0MEZGAA==\",\"timestamp\":\"1768147744\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:09+05:30"} [2026-01-11 21:39:09] [DEBUG] Ignoring event: delivered [2026-01-11 21:39:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:09:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGQTk1QjU0QkRGNDRDRjc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGQTk1QjU0QkRGNDRDRjc5AA==", "timestamp": "1768147750", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:39:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:39:12] [INFO] Sending instructions to 917202000200 [2026-01-11 21:39:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:39:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:39:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf505539ccb74d6fbea76390b35702de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGQTk1QjU0QkRGNDRDRjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGQTk1QjU0QkRGNDRDRjc5AA==\",\"timestamp\":\"1768147750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:12+05:30"} [2026-01-11 21:39:12] [DEBUG] Ignoring event: delivered [2026-01-11 21:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGQTk1QjU0QkRGNDRDRjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGQTk1QjU0QkRGNDRDRjc5AA==\",\"timestamp\":\"1768147750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:12+05:30"} [2026-01-11 21:39:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGQTk1QjU0QkRGNDRDRjc5AA== [2026-01-11 21:39:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:09:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQjcxODRFNzQ3M0REMTY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQjcxODRFNzQ3M0REMTY4AA==", "timestamp": "1768147787", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:39:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:39:50] [INFO] Sending instructions to 917202000200 [2026-01-11 21:39:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:39:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:39:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31cfd32eca0041aa9f05380eea1c4a82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:39:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQjcxODRFNzQ3M0REMTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQjcxODRFNzQ3M0REMTY4AA==\",\"timestamp\":\"1768147787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:50+05:30"} [2026-01-11 21:39:51] [DEBUG] Ignoring event: delivered [2026-01-11 21:39:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQjcxODRFNzQ3M0REMTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQjcxODRFNzQ3M0REMTY4AA==\",\"timestamp\":\"1768147787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:50+05:30"} [2026-01-11 21:39:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQjcxODRFNzQ3M0REMTY4AA== [2026-01-11 21:39:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:09:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEOUY0MDBCOUY5OUJGMEUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEOUY0MDBCOUY5OUJGMEUyAA==", "timestamp": "1768147794", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:39:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:39:56] [INFO] Sending instructions to 917202000200 [2026-01-11 21:39:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:39:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:39:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6318e592a914f208e190aef7bf5aa3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:39:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEOUY0MDBCOUY5OUJGMEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEOUY0MDBCOUY5OUJGMEUyAA==\",\"timestamp\":\"1768147794\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:56+05:30"} [2026-01-11 21:39:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEOUY0MDBCOUY5OUJGMEUyAA== [2026-01-11 21:39:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:39:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEOUY0MDBCOUY5OUJGMEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBEOUY0MDBCOUY5OUJGMEUyAA==\",\"timestamp\":\"1768147794\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:39:56+05:30"} [2026-01-11 21:39:57] [DEBUG] Ignoring event: delivered [2026-01-11 21:40:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:10:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzQkMxMUI2QTYyQUEzQUJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzQkMxMUI2QTYyQUEzQUJGAA==", "timestamp": "1768147799", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:40:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:40:01] [INFO] Sending instructions to 917202000200 [2026-01-11 21:40:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:40:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:40:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f52cde02120e416580fb55401825442a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:40:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzQkMxMUI2QTYyQUEzQUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzQkMxMUI2QTYyQUEzQUJGAA==\",\"timestamp\":\"1768147799\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:01+05:30"} [2026-01-11 21:40:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzQkMxMUI2QTYyQUEzQUJGAA== [2026-01-11 21:40:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzQkMxMUI2QTYyQUEzQUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQzQkMxMUI2QTYyQUEzQUJGAA==\",\"timestamp\":\"1768147799\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:01+05:30"} [2026-01-11 21:40:02] [DEBUG] Ignoring event: delivered [2026-01-11 21:40:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:10:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlENTY1RTI2MDNBRTUzNkQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlENTY1RTI2MDNBRTUzNkQ5AA==", "timestamp": "1768147805", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:40:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:40:07] [INFO] Sending instructions to 917202000200 [2026-01-11 21:40:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:40:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:40:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbd806b57fce48418a73996379b67a52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:40:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlENTY1RTI2MDNBRTUzNkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlENTY1RTI2MDNBRTUzNkQ5AA==\",\"timestamp\":\"1768147805\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:09+05:30"} [2026-01-11 21:40:10] [DEBUG] Ignoring event: delivered [2026-01-11 21:40:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlENTY1RTI2MDNBRTUzNkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlENTY1RTI2MDNBRTUzNkQ5AA==\",\"timestamp\":\"1768147805\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:09+05:30"} [2026-01-11 21:40:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlENTY1RTI2MDNBRTUzNkQ5AA== [2026-01-11 21:40:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:10:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QURCRjA0MDk1RTY2NTUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QURCRjA0MDk1RTY2NTUyAA==", "timestamp": "1768147840", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:40:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:40:42] [INFO] Sending instructions to 917202000200 [2026-01-11 21:40:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:40:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:40:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "356adeadec1d4270b71d9fab02c8067e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:40:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QURCRjA0MDk1RTY2NTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QURCRjA0MDk1RTY2NTUyAA==\",\"timestamp\":\"1768147840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:45+05:30"} [2026-01-11 21:40:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QURCRjA0MDk1RTY2NTUyAA== [2026-01-11 21:40:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QURCRjA0MDk1RTY2NTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QURCRjA0MDk1RTY2NTUyAA==\",\"timestamp\":\"1768147840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:45+05:30"} [2026-01-11 21:40:45] [DEBUG] Ignoring event: delivered [2026-01-11 21:40:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:10:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NzdDMTRGNUYzODZBODg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NzdDMTRGNUYzODZBODg3AA==", "timestamp": "1768147846", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:40:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:40:47] [INFO] Sending instructions to 917202000200 [2026-01-11 21:40:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:40:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:40:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fc8260b79ab48728a6aa4ab265e7f8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:40:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NzdDMTRGNUYzODZBODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NzdDMTRGNUYzODZBODg3AA==\",\"timestamp\":\"1768147846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:48+05:30"} [2026-01-11 21:40:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NzdDMTRGNUYzODZBODg3AA== [2026-01-11 21:40:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NzdDMTRGNUYzODZBODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0NzdDMTRGNUYzODZBODg3AA==\",\"timestamp\":\"1768147846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:48+05:30"} [2026-01-11 21:40:48] [DEBUG] Ignoring event: delivered [2026-01-11 21:40:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:10:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCQzZCOTJCRDQwREI5OTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCQzZCOTJCRDQwREI5OTIwAA==", "timestamp": "1768147851", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:40:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:40:52] [INFO] Sending instructions to 917202000200 [2026-01-11 21:40:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:40:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:40:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "952ec9715d54425e86e9bf18eab705b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:40:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCQzZCOTJCRDQwREI5OTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCQzZCOTJCRDQwREI5OTIwAA==\",\"timestamp\":\"1768147851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:53+05:30"} [2026-01-11 21:40:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCQzZCOTJCRDQwREI5OTIwAA== [2026-01-11 21:40:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:40:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCQzZCOTJCRDQwREI5OTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCQzZCOTJCRDQwREI5OTIwAA==\",\"timestamp\":\"1768147851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:40:53+05:30"} [2026-01-11 21:40:54] [DEBUG] Ignoring event: delivered [2026-01-11 21:41:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:11:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2QkRBQkQ3NDNENDE2QTQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2QkRBQkQ3NDNENDE2QTQ4AA==", "timestamp": "1768147886", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:41:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:41:28] [INFO] Sending instructions to 917202000200 [2026-01-11 21:41:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:41:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:41:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73dfb9cb94b04f7ab9b666f51365609e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:41:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:11:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3OTgzNkVEMjQ5NTk1RTc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3OTgzNkVEMjQ5NTk1RTc5AA==", "timestamp": "1768147892", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:41:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:41:34] [INFO] Sending instructions to 917202000200 [2026-01-11 21:41:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:41:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:41:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf51bca503dd4100960000ae42fe6612", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2QkRBQkQ3NDNENDE2QTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2QkRBQkQ3NDNENDE2QTQ4AA==\",\"timestamp\":\"1768147886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:32+05:30"} [2026-01-11 21:41:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2QkRBQkQ3NDNENDE2QTQ4AA== [2026-01-11 21:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2QkRBQkQ3NDNENDE2QTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2QkRBQkQ3NDNENDE2QTQ4AA==\",\"timestamp\":\"1768147886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:32+05:30"} [2026-01-11 21:41:35] [DEBUG] Ignoring event: delivered [2026-01-11 21:41:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3OTgzNkVEMjQ5NTk1RTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3OTgzNkVEMjQ5NTk1RTc5AA==\",\"timestamp\":\"1768147892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:36+05:30"} [2026-01-11 21:41:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3OTgzNkVEMjQ5NTk1RTc5AA== [2026-01-11 21:41:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3OTgzNkVEMjQ5NTk1RTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3OTgzNkVEMjQ5NTk1RTc5AA==\",\"timestamp\":\"1768147892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:36+05:30"} [2026-01-11 21:41:36] [DEBUG] Ignoring event: delivered [2026-01-11 21:41:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:11:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4RUYzQUJEQzc1NzlFMTBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4RUYzQUJEQzc1NzlFMTBBAA==", "timestamp": "1768147897", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:41:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:41:38] [INFO] Sending instructions to 917202000200 [2026-01-11 21:41:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:41:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:41:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74eef41b1d474f26b3225387161791df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4RUYzQUJEQzc1NzlFMTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4RUYzQUJEQzc1NzlFMTBBAA==\",\"timestamp\":\"1768147897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:40+05:30"} [2026-01-11 21:41:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4RUYzQUJEQzc1NzlFMTBBAA== [2026-01-11 21:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4RUYzQUJEQzc1NzlFMTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4RUYzQUJEQzc1NzlFMTBBAA==\",\"timestamp\":\"1768147897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:40+05:30"} [2026-01-11 21:41:41] [DEBUG] Ignoring event: delivered [2026-01-11 21:41:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:11:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4ODkwM0VFMUM4RjU5QTNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4ODkwM0VFMUM4RjU5QTNGAA==", "timestamp": "1768147902", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:41:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:41:43] [INFO] Sending instructions to 917202000200 [2026-01-11 21:41:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:41:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:41:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43fe24a052b448d989bae6855053272b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:41:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4ODkwM0VFMUM4RjU5QTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4ODkwM0VFMUM4RjU5QTNGAA==\",\"timestamp\":\"1768147902\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:44+05:30"} [2026-01-11 21:41:44] [DEBUG] Ignoring event: delivered [2026-01-11 21:41:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4ODkwM0VFMUM4RjU5QTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4ODkwM0VFMUM4RjU5QTNGAA==\",\"timestamp\":\"1768147902\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:44+05:30"} [2026-01-11 21:41:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg4ODkwM0VFMUM4RjU5QTNGAA== [2026-01-11 21:41:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:11:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyMUJDNDI2QzRFQzA3QzA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyMUJDNDI2QzRFQzA3QzA1AA==", "timestamp": "1768147907", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:41:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:41:49] [INFO] Sending instructions to 917202000200 [2026-01-11 21:41:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:41:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:41:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88c695eddbbe4b1abc35dd4e9d991407", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyMUJDNDI2QzRFQzA3QzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyMUJDNDI2QzRFQzA3QzA1AA==\",\"timestamp\":\"1768147907\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:50+05:30"} [2026-01-11 21:41:51] [DEBUG] Ignoring event: delivered [2026-01-11 21:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyMUJDNDI2QzRFQzA3QzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyMUJDNDI2QzRFQzA3QzA1AA==\",\"timestamp\":\"1768147907\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:50+05:30"} [2026-01-11 21:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyMUJDNDI2QzRFQzA3QzA1AA== [2026-01-11 21:41:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:11:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQTAwQjYyOEI4MTEwOTdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQTAwQjYyOEI4MTEwOTdEAA==", "timestamp": "1768147912", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:41:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:41:54] [INFO] Sending instructions to 917202000200 [2026-01-11 21:41:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:41:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:41:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "734c4234a0474b94ba54a5758df064d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:41:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQTAwQjYyOEI4MTEwOTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQTAwQjYyOEI4MTEwOTdEAA==\",\"timestamp\":\"1768147912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:56+05:30"} [2026-01-11 21:41:57] [DEBUG] Ignoring event: delivered [2026-01-11 21:41:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQTAwQjYyOEI4MTEwOTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQTAwQjYyOEI4MTEwOTdEAA==\",\"timestamp\":\"1768147912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:41:56+05:30"} [2026-01-11 21:41:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzQTAwQjYyOEI4MTEwOTdEAA== [2026-01-11 21:42:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:12:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0MzkyMTg5NjcxNUIzQzYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0MzkyMTg5NjcxNUIzQzYwAA==", "timestamp": "1768147948", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:42:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:42:29] [INFO] Sending instructions to 917202000200 [2026-01-11 21:42:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:42:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:42:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "940a83a157c146ab9d28514fc041f62b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:42:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0MzkyMTg5NjcxNUIzQzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0MzkyMTg5NjcxNUIzQzYwAA==\",\"timestamp\":\"1768147948\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:42:30+05:30"} [2026-01-11 21:42:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0MzkyMTg5NjcxNUIzQzYwAA== [2026-01-11 21:42:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0MzkyMTg5NjcxNUIzQzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0MzkyMTg5NjcxNUIzQzYwAA==\",\"timestamp\":\"1768147948\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:42:30+05:30"} [2026-01-11 21:42:31] [DEBUG] Ignoring event: delivered [2026-01-11 21:42:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:12:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQjc1REU0NTQyNjhGM0MzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQjc1REU0NTQyNjhGM0MzAA==", "timestamp": "1768147954", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:42:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:42:35] [INFO] Sending instructions to 917202000200 [2026-01-11 21:42:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:42:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:42:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e841e0c20694f18ae2ea04cfb6ee8f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:42:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQjc1REU0NTQyNjhGM0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQjc1REU0NTQyNjhGM0MzAA==\",\"timestamp\":\"1768147954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:42:39+05:30"} [2026-01-11 21:42:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQjc1REU0NTQyNjhGM0MzAA== [2026-01-11 21:42:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQjc1REU0NTQyNjhGM0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxQjc1REU0NTQyNjhGM0MzAA==\",\"timestamp\":\"1768147954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:42:39+05:30"} [2026-01-11 21:42:41] [DEBUG] Ignoring event: delivered [2026-01-11 21:43:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:13:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEVCNzUwMjA0QUY2QkZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEVCNzUwMjA0QUY2QkZBAA==", "timestamp": "1768147990", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:43:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:43:11] [INFO] Sending instructions to 917202000200 [2026-01-11 21:43:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:43:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:43:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8f8eceb066c466dae3af63c147b04f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:43:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEVCNzUwMjA0QUY2QkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEVCNzUwMjA0QUY2QkZBAA==\",\"timestamp\":\"1768147990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:13+05:30"} [2026-01-11 21:43:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEVCNzUwMjA0QUY2QkZBAA== [2026-01-11 21:43:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEVCNzUwMjA0QUY2QkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEVCNzUwMjA0QUY2QkZBAA==\",\"timestamp\":\"1768147990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:13+05:30"} [2026-01-11 21:43:13] [DEBUG] Ignoring event: delivered [2026-01-11 21:43:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:13:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM0MzRBNzkzRUIxNUJDNEU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM0MzRBNzkzRUIxNUJDNEU0AA==", "timestamp": "1768147995", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:43:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:43:16] [INFO] Sending instructions to 917202000200 [2026-01-11 21:43:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:43:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:43:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32747563f2a043c0aef11b13e38a9294", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:43:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM0MzRBNzkzRUIxNUJDNEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM0MzRBNzkzRUIxNUJDNEU0AA==\",\"timestamp\":\"1768147995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:18+05:30"} [2026-01-11 21:43:19] [DEBUG] Ignoring event: delivered [2026-01-11 21:43:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM0MzRBNzkzRUIxNUJDNEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM0MzRBNzkzRUIxNUJDNEU0AA==\",\"timestamp\":\"1768147995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:18+05:30"} [2026-01-11 21:43:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM0MzRBNzkzRUIxNUJDNEU0AA== [2026-01-11 21:43:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:13:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyODAyREJBMjA5MEJFNEE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyODAyREJBMjA5MEJFNEE1AA==", "timestamp": "1768148000", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:43:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:43:21] [INFO] Sending instructions to 917202000200 [2026-01-11 21:43:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:43:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:43:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48c987970c274044acc65e1e9fb6adfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyODAyREJBMjA5MEJFNEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyODAyREJBMjA5MEJFNEE1AA==\",\"timestamp\":\"1768148000\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:24+05:30"} [2026-01-11 21:43:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyODAyREJBMjA5MEJFNEE1AA== [2026-01-11 21:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyODAyREJBMjA5MEJFNEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyODAyREJBMjA5MEJFNEE1AA==\",\"timestamp\":\"1768148000\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:24+05:30"} [2026-01-11 21:43:26] [DEBUG] Ignoring event: delivered [2026-01-11 21:43:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:13:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFBNzVCNUUzQUI2QzdBMzg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFBNzVCNUUzQUI2QzdBMzg2AA==", "timestamp": "1768148005", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:43:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:43:26] [INFO] Sending instructions to 917202000200 [2026-01-11 21:43:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:43:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:43:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3f853e0e0dd44ae9c9b33b2824361c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFBNzVCNUUzQUI2QzdBMzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFBNzVCNUUzQUI2QzdBMzg2AA==\",\"timestamp\":\"1768148005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:28+05:30"} [2026-01-11 21:43:29] [DEBUG] Ignoring event: delivered [2026-01-11 21:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFBNzVCNUUzQUI2QzdBMzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFBNzVCNUUzQUI2QzdBMzg2AA==\",\"timestamp\":\"1768148005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:28+05:30"} [2026-01-11 21:43:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFBNzVCNUUzQUI2QzdBMzg2AA== [2026-01-11 21:43:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:13:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4MTdCODlCRDU0RDFBNDdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4MTdCODlCRDU0RDFBNDdCAA==", "timestamp": "1768148010", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:43:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:43:31] [INFO] Sending instructions to 917202000200 [2026-01-11 21:43:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:43:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:43:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adbafc6fb657469d909174ca3e49cf6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:43:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4MTdCODlCRDU0RDFBNDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4MTdCODlCRDU0RDFBNDdCAA==\",\"timestamp\":\"1768148010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:33+05:30"} [2026-01-11 21:43:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4MTdCODlCRDU0RDFBNDdCAA== [2026-01-11 21:43:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4MTdCODlCRDU0RDFBNDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4MTdCODlCRDU0RDFBNDdCAA==\",\"timestamp\":\"1768148010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:33+05:30"} [2026-01-11 21:43:34] [DEBUG] Ignoring event: delivered [2026-01-11 21:43:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:13:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NjJBRjZDQUY0QTFDREE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NjJBRjZDQUY0QTFDREE2AA==", "timestamp": "1768148015", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:43:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:43:37] [INFO] Sending instructions to 917202000200 [2026-01-11 21:43:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:43:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:43:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d8fb845a72041c3a069de3a4b4f361f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:43:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NjJBRjZDQUY0QTFDREE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NjJBRjZDQUY0QTFDREE2AA==\",\"timestamp\":\"1768148015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:37+05:30"} [2026-01-11 21:43:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NjJBRjZDQUY0QTFDREE2AA== [2026-01-11 21:43:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NjJBRjZDQUY0QTFDREE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NjJBRjZDQUY0QTFDREE2AA==\",\"timestamp\":\"1768148015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:37+05:30"} [2026-01-11 21:43:38] [DEBUG] Ignoring event: delivered [2026-01-11 21:43:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:13:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNjg3RTU3MjhCMTc4QjhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNjg3RTU3MjhCMTc4QjhCAA==", "timestamp": "1768148021", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:43:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:43:43] [INFO] Sending instructions to 917202000200 [2026-01-11 21:43:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:43:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:43:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e1cf8a1224142f0b3e62eb2f9a9bd36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:43:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNjg3RTU3MjhCMTc4QjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNjg3RTU3MjhCMTc4QjhCAA==\",\"timestamp\":\"1768148021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:43+05:30"} [2026-01-11 21:43:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNjg3RTU3MjhCMTc4QjhCAA== [2026-01-11 21:43:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNjg3RTU3MjhCMTc4QjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNjg3RTU3MjhCMTc4QjhCAA==\",\"timestamp\":\"1768148021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:43+05:30"} [2026-01-11 21:43:44] [DEBUG] Ignoring event: delivered [2026-01-11 21:43:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:13:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwQTdFRDkzNTIzMDFCOTJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwQTdFRDkzNTIzMDFCOTJBAA==", "timestamp": "1768148026", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:43:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:43:48] [INFO] Sending instructions to 917202000200 [2026-01-11 21:43:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:43:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:43:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "534b49431ecf4c5987877f5115269c21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:43:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwQTdFRDkzNTIzMDFCOTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwQTdFRDkzNTIzMDFCOTJBAA==\",\"timestamp\":\"1768148026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:49+05:30"} [2026-01-11 21:43:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwQTdFRDkzNTIzMDFCOTJBAA== [2026-01-11 21:43:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:43:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwQTdFRDkzNTIzMDFCOTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwQTdFRDkzNTIzMDFCOTJBAA==\",\"timestamp\":\"1768148026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:43:49+05:30"} [2026-01-11 21:43:49] [DEBUG] Ignoring event: delivered [2026-01-11 21:44:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:14:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMDZENDdBMEY0NUQ2NTBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMDZENDdBMEY0NUQ2NTBGAA==", "timestamp": "1768148063", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:44:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:44:24] [INFO] Sending instructions to 917202000200 [2026-01-11 21:44:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:44:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:44:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2c2d8049e6d42dc9a69bcf41de5af22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:44:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:44:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMDZENDdBMEY0NUQ2NTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMDZENDdBMEY0NUQ2NTBGAA==\",\"timestamp\":\"1768148063\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:44:25+05:30"} [2026-01-11 21:44:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMDZENDdBMEY0NUQ2NTBGAA== [2026-01-11 21:44:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:44:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMDZENDdBMEY0NUQ2NTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhCMDZENDdBMEY0NUQ2NTBGAA==\",\"timestamp\":\"1768148063\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:44:25+05:30"} [2026-01-11 21:44:26] [DEBUG] Ignoring event: delivered [2026-01-11 21:44:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:14:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1RTNDQjMyQ0M4MjNBMTAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1RTNDQjMyQ0M4MjNBMTAxAA==", "timestamp": "1768148068", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:44:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:44:29] [INFO] Sending instructions to 917202000200 [2026-01-11 21:44:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:44:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:44:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "761d1e65110b405a9cc572faf751a397", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:44:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:44:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1RTNDQjMyQ0M4MjNBMTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1RTNDQjMyQ0M4MjNBMTAxAA==\",\"timestamp\":\"1768148068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:44:33+05:30"} [2026-01-11 21:44:34] [DEBUG] Ignoring event: delivered [2026-01-11 21:44:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:44:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1RTNDQjMyQ0M4MjNBMTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1RTNDQjMyQ0M4MjNBMTAxAA==\",\"timestamp\":\"1768148068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:44:33+05:30"} [2026-01-11 21:44:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1RTNDQjMyQ0M4MjNBMTAxAA== [2026-01-11 21:45:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:15:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NUVCNzc5NURGRTc1OUVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NUVCNzc5NURGRTc1OUVDAA==", "timestamp": "1768148104", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:45:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:45:06] [INFO] Sending instructions to 917202000200 [2026-01-11 21:45:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:45:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:45:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61b3e50b6cae4d62910bbac56875bb89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NUVCNzc5NURGRTc1OUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NUVCNzc5NURGRTc1OUVDAA==\",\"timestamp\":\"1768148104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:45:06+05:30"} [2026-01-11 21:45:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NUVCNzc5NURGRTc1OUVDAA== [2026-01-11 21:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NUVCNzc5NURGRTc1OUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NUVCNzc5NURGRTc1OUVDAA==\",\"timestamp\":\"1768148104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:45:06+05:30"} [2026-01-11 21:45:07] [DEBUG] Ignoring event: delivered [2026-01-11 21:45:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:15:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2MkFCQThBODcwQzZENTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2MkFCQThBODcwQzZENTJCAA==", "timestamp": "1768148109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:45:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:45:11] [INFO] Sending instructions to 917202000200 [2026-01-11 21:45:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:45:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:45:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bba51a1561d341e7a5a90a52fd74448e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2MkFCQThBODcwQzZENTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2MkFCQThBODcwQzZENTJCAA==\",\"timestamp\":\"1768148109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:45:12+05:30"} [2026-01-11 21:45:13] [DEBUG] Ignoring event: delivered [2026-01-11 21:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2MkFCQThBODcwQzZENTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2MkFCQThBODcwQzZENTJCAA==\",\"timestamp\":\"1768148109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:45:12+05:30"} [2026-01-11 21:45:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2MkFCQThBODcwQzZENTJCAA== [2026-01-11 21:45:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:15:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENzkwRjIyQ0NFN0Q2REE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENzkwRjIyQ0NFN0Q2REE1AA==", "timestamp": "1768148116", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:45:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:45:17] [INFO] Sending instructions to 917202000200 [2026-01-11 21:45:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:45:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:45:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9feb5c6b649e4ce2909e296d5473d9c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENzkwRjIyQ0NFN0Q2REE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENzkwRjIyQ0NFN0Q2REE1AA==\",\"timestamp\":\"1768148116\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:45:19+05:30"} [2026-01-11 21:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENzkwRjIyQ0NFN0Q2REE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENzkwRjIyQ0NFN0Q2REE1AA==\",\"timestamp\":\"1768148116\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:45:19+05:30"} [2026-01-11 21:45:20] [DEBUG] Ignoring event: delivered [2026-01-11 21:45:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENzkwRjIyQ0NFN0Q2REE1AA== [2026-01-11 21:45:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:15:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3OTlFRUUwMDZEQ0ZCRjU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3OTlFRUUwMDZEQ0ZCRjU0AA==", "timestamp": "1768148120", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:45:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:45:22] [INFO] Sending instructions to 917202000200 [2026-01-11 21:45:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:45:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:45:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ed747a9f9c74be7b95c513746907020", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:45:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3OTlFRUUwMDZEQ0ZCRjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3OTlFRUUwMDZEQ0ZCRjU0AA==\",\"timestamp\":\"1768148120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:45:22+05:30"} [2026-01-11 21:45:23] [DEBUG] Ignoring event: delivered [2026-01-11 21:45:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3OTlFRUUwMDZEQ0ZCRjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3OTlFRUUwMDZEQ0ZCRjU0AA==\",\"timestamp\":\"1768148120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:45:22+05:30"} [2026-01-11 21:45:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3OTlFRUUwMDZEQ0ZCRjU0AA== [2026-01-11 21:45:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:15:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBQzU5OEM5NTkyN0I4MTVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBQzU5OEM5NTkyN0I4MTVBAA==", "timestamp": "1768148157", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:45:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:45:58] [INFO] Sending instructions to 917202000200 [2026-01-11 21:45:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:45:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:45:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abff1c12038e41f399d55ced4d72d7a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:46:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBQzU5OEM5NTkyN0I4MTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBQzU5OEM5NTkyN0I4MTVBAA==\",\"timestamp\":\"1768148157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:00+05:30"} [2026-01-11 21:46:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBQzU5OEM5NTkyN0I4MTVBAA== [2026-01-11 21:46:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:45:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBQzU5OEM5NTkyN0I4MTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBQzU5OEM5NTkyN0I4MTVBAA==\",\"timestamp\":\"1768148157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:00+05:30"} [2026-01-11 21:46:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:46:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:16:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEQjdDODMyRkFBNkMyQTYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEQjdDODMyRkFBNkMyQTYyAA==", "timestamp": "1768148162", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:46:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:46:03] [INFO] Sending instructions to 917202000200 [2026-01-11 21:46:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:46:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:46:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59618e2cc4dd4bf6a869d6672fd44bdd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:46:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEQjdDODMyRkFBNkMyQTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEQjdDODMyRkFBNkMyQTYyAA==\",\"timestamp\":\"1768148162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:04+05:30"} [2026-01-11 21:46:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEQjdDODMyRkFBNkMyQTYyAA== [2026-01-11 21:46:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEQjdDODMyRkFBNkMyQTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFEQjdDODMyRkFBNkMyQTYyAA==\",\"timestamp\":\"1768148162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:04+05:30"} [2026-01-11 21:46:05] [DEBUG] Ignoring event: delivered [2026-01-11 21:46:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:16:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGODMzMjFBRTVBQTdERDI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGODMzMjFBRTVBQTdERDI4AA==", "timestamp": "1768148167", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:46:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:46:09] [INFO] Sending instructions to 917202000200 [2026-01-11 21:46:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:46:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:46:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8e2a950387240f6ae58255f6ebe65c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGODMzMjFBRTVBQTdERDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGODMzMjFBRTVBQTdERDI4AA==\",\"timestamp\":\"1768148167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:10+05:30"} [2026-01-11 21:46:11] [DEBUG] Ignoring event: delivered [2026-01-11 21:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGODMzMjFBRTVBQTdERDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGODMzMjFBRTVBQTdERDI4AA==\",\"timestamp\":\"1768148167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:10+05:30"} [2026-01-11 21:46:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBGODMzMjFBRTVBQTdERDI4AA== [2026-01-11 21:46:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:16:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5MDA0NkE3OTMwQUQ4NzZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5MDA0NkE3OTMwQUQ4NzZBAA==", "timestamp": "1768148173", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:46:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:46:15] [INFO] Sending instructions to 917202000200 [2026-01-11 21:46:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:46:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:46:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90e3613f6bb4421789c36994614bc949", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:46:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5MDA0NkE3OTMwQUQ4NzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5MDA0NkE3OTMwQUQ4NzZBAA==\",\"timestamp\":\"1768148173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:15+05:30"} [2026-01-11 21:46:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5MDA0NkE3OTMwQUQ4NzZBAA== [2026-01-11 21:46:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5MDA0NkE3OTMwQUQ4NzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5MDA0NkE3OTMwQUQ4NzZBAA==\",\"timestamp\":\"1768148173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:15+05:30"} [2026-01-11 21:46:15] [DEBUG] Ignoring event: delivered [2026-01-11 21:46:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:16:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM1RDEwNDIyRkZEMkQzN0FFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM1RDEwNDIyRkZEMkQzN0FFAA==", "timestamp": "1768148178", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:46:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:46:20] [INFO] Sending instructions to 917202000200 [2026-01-11 21:46:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:46:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:46:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "467040b64da048f4b218c2fa3ce139a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:46:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:16:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCRkVCRDNBQTBCNTY5OTFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCRkVCRDNBQTBCNTY5OTFFAA==", "timestamp": "1768148183", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:46:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:46:25] [INFO] Sending instructions to 917202000200 [2026-01-11 21:46:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:46:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:46:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8894cc97a34343989fea716b35f90ff3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM1RDEwNDIyRkZEMkQzN0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM1RDEwNDIyRkZEMkQzN0FFAA==\",\"timestamp\":\"1768148178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:24+05:30"} [2026-01-11 21:46:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM1RDEwNDIyRkZEMkQzN0FFAA== [2026-01-11 21:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM1RDEwNDIyRkZEMkQzN0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM1RDEwNDIyRkZEMkQzN0FFAA==\",\"timestamp\":\"1768148178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:24+05:30"} [2026-01-11 21:46:27] [DEBUG] Ignoring event: delivered [2026-01-11 21:46:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCRkVCRDNBQTBCNTY5OTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCRkVCRDNBQTBCNTY5OTFFAA==\",\"timestamp\":\"1768148183\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:28+05:30"} [2026-01-11 21:46:28] [DEBUG] Ignoring event: delivered [2026-01-11 21:46:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCRkVCRDNBQTBCNTY5OTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCRkVCRDNBQTBCNTY5OTFFAA==\",\"timestamp\":\"1768148183\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:28+05:30"} [2026-01-11 21:46:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCRkVCRDNBQTBCNTY5OTFFAA== [2026-01-11 21:46:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:16:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNjMwN0QwQkU2NzZDNjdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNjMwN0QwQkU2NzZDNjdGAA==", "timestamp": "1768148189", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:46:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:46:31] [INFO] Sending instructions to 917202000200 [2026-01-11 21:46:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:46:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:46:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f4043840c294c239fdc235bc3724cb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:46:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNjMwN0QwQkU2NzZDNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNjMwN0QwQkU2NzZDNjdGAA==\",\"timestamp\":\"1768148189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:32+05:30"} [2026-01-11 21:46:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNjMwN0QwQkU2NzZDNjdGAA== [2026-01-11 21:46:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:46:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNjMwN0QwQkU2NzZDNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNjMwN0QwQkU2NzZDNjdGAA==\",\"timestamp\":\"1768148189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:46:32+05:30"} [2026-01-11 21:46:32] [DEBUG] Ignoring event: delivered [2026-01-11 21:47:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:17:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDA1ODdDNEY0MUFFNDFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDA1ODdDNEY0MUFFNDFGAA==", "timestamp": "1768148225", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:47:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:47:06] [INFO] Sending instructions to 917202000200 [2026-01-11 21:47:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:47:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:47:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70fb567a7e1f4a0ca37c1ef7f9b0e143", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDA1ODdDNEY0MUFFNDFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDA1ODdDNEY0MUFFNDFGAA==\",\"timestamp\":\"1768148225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:07+05:30"} [2026-01-11 21:47:08] [DEBUG] Ignoring event: delivered [2026-01-11 21:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDA1ODdDNEY0MUFFNDFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDA1ODdDNEY0MUFFNDFGAA==\",\"timestamp\":\"1768148225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:07+05:30"} [2026-01-11 21:47:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDA1ODdDNEY0MUFFNDFGAA== [2026-01-11 21:47:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:17:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFMDlDOUUwMjY0REI3MDg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFMDlDOUUwMjY0REI3MDg3AA==", "timestamp": "1768148230", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:47:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:47:11] [INFO] Sending instructions to 917202000200 [2026-01-11 21:47:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:47:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:47:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aaf9f715038f4099b41daa18b7f785d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFMDlDOUUwMjY0REI3MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFMDlDOUUwMjY0REI3MDg3AA==\",\"timestamp\":\"1768148230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:13+05:30"} [2026-01-11 21:47:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFMDlDOUUwMjY0REI3MDg3AA== [2026-01-11 21:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFMDlDOUUwMjY0REI3MDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdFMDlDOUUwMjY0REI3MDg3AA==\",\"timestamp\":\"1768148230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:13+05:30"} [2026-01-11 21:47:14] [DEBUG] Ignoring event: delivered [2026-01-11 21:47:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:17:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI3ODVFOEYwOTgzQzEzNEQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI3ODVFOEYwOTgzQzEzNEQ0AA==", "timestamp": "1768148265", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:47:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:47:47] [INFO] Sending instructions to 917202000200 [2026-01-11 21:47:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:47:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:47:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37fd070491e24dc68c978b7f568d9a46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:47:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI3ODVFOEYwOTgzQzEzNEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI3ODVFOEYwOTgzQzEzNEQ0AA==\",\"timestamp\":\"1768148265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:49+05:30"} [2026-01-11 21:47:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI3ODVFOEYwOTgzQzEzNEQ0AA== [2026-01-11 21:47:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI3ODVFOEYwOTgzQzEzNEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI3ODVFOEYwOTgzQzEzNEQ0AA==\",\"timestamp\":\"1768148265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:49+05:30"} [2026-01-11 21:47:51] [DEBUG] Ignoring event: delivered [2026-01-11 21:47:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:17:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVBMUJFNzlFRjQxREJBNTQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVBMUJFNzlFRjQxREJBNTQwAA==", "timestamp": "1768148271", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:47:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:47:53] [INFO] Sending instructions to 917202000200 [2026-01-11 21:47:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:47:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:47:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbc2377a3edb4903b3958cf42f8bd22a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:47:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVBMUJFNzlFRjQxREJBNTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVBMUJFNzlFRjQxREJBNTQwAA==\",\"timestamp\":\"1768148271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:55+05:30"} [2026-01-11 21:47:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVBMUJFNzlFRjQxREJBNTQwAA== [2026-01-11 21:47:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVBMUJFNzlFRjQxREJBNTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVBMUJFNzlFRjQxREJBNTQwAA==\",\"timestamp\":\"1768148271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:55+05:30"} [2026-01-11 21:47:56] [DEBUG] Ignoring event: delivered [2026-01-11 21:47:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:17:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEMkI1MTIwMTcwODdDMjg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEMkI1MTIwMTcwODdDMjg2AA==", "timestamp": "1768148277", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:47:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:47:58] [INFO] Sending instructions to 917202000200 [2026-01-11 21:47:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:47:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:47:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0b1ef17353d43ad9b807f400e62ba72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:47:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEMkI1MTIwMTcwODdDMjg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEMkI1MTIwMTcwODdDMjg2AA==\",\"timestamp\":\"1768148277\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:59+05:30"} [2026-01-11 21:47:59] [DEBUG] Ignoring event: delivered [2026-01-11 21:47:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:47:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEMkI1MTIwMTcwODdDMjg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEMkI1MTIwMTcwODdDMjg2AA==\",\"timestamp\":\"1768148277\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:47:59+05:30"} [2026-01-11 21:47:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVEMkI1MTIwMTcwODdDMjg2AA== [2026-01-11 21:48:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:18:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFMTRENzM4OEYxMzMyMjNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFMTRENzM4OEYxMzMyMjNGAA==", "timestamp": "1768148312", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:48:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:48:34] [INFO] Sending instructions to 917202000200 [2026-01-11 21:48:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:48:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:48:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7145a0c63c5f41b4bf1bf657ab97b048", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFMTRENzM4OEYxMzMyMjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFMTRENzM4OEYxMzMyMjNGAA==\",\"timestamp\":\"1768148312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:34+05:30"} [2026-01-11 21:48:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFMTRENzM4OEYxMzMyMjNGAA== [2026-01-11 21:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFMTRENzM4OEYxMzMyMjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRFMTRENzM4OEYxMzMyMjNGAA==\",\"timestamp\":\"1768148312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:34+05:30"} [2026-01-11 21:48:35] [DEBUG] Ignoring event: delivered [2026-01-11 21:48:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:18:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzMUEyQTZBQzM3MzNFNDI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzMUEyQTZBQzM3MzNFNDI3AA==", "timestamp": "1768148317", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:48:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:48:39] [INFO] Sending instructions to 917202000200 [2026-01-11 21:48:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:48:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:48:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3304f36275447c7973a06c57d054a48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:48:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzMUEyQTZBQzM3MzNFNDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzMUEyQTZBQzM3MzNFNDI3AA==\",\"timestamp\":\"1768148317\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:40+05:30"} [2026-01-11 21:48:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzMUEyQTZBQzM3MzNFNDI3AA== [2026-01-11 21:48:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzMUEyQTZBQzM3MzNFNDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzMUEyQTZBQzM3MzNFNDI3AA==\",\"timestamp\":\"1768148317\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:40+05:30"} [2026-01-11 21:48:40] [DEBUG] Ignoring event: delivered [2026-01-11 21:48:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:18:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcwMzQ4Rjk5RDA5NUY0ODE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcwMzQ4Rjk5RDA5NUY0ODE3AA==", "timestamp": "1768148322", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:48:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:48:44] [INFO] Sending instructions to 917202000200 [2026-01-11 21:48:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:48:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:48:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff65d8ec8a544fbe8a02614dd494a44a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:48:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcwMzQ4Rjk5RDA5NUY0ODE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcwMzQ4Rjk5RDA5NUY0ODE3AA==\",\"timestamp\":\"1768148322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:44+05:30"} [2026-01-11 21:48:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcwMzQ4Rjk5RDA5NUY0ODE3AA== [2026-01-11 21:48:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcwMzQ4Rjk5RDA5NUY0ODE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcwMzQ4Rjk5RDA5NUY0ODE3AA==\",\"timestamp\":\"1768148322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:44+05:30"} [2026-01-11 21:48:45] [DEBUG] Ignoring event: delivered [2026-01-11 21:48:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:18:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBBODA3NkVENzI2RDU3NUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBBODA3NkVENzI2RDU3NUVDAA==", "timestamp": "1768148327", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:48:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:48:49] [INFO] Sending instructions to 917202000200 [2026-01-11 21:48:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:48:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:48:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f55d49125fb342c9bb777f6282214e4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:48:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBBODA3NkVENzI2RDU3NUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBBODA3NkVENzI2RDU3NUVDAA==\",\"timestamp\":\"1768148327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:51+05:30"} [2026-01-11 21:48:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBBODA3NkVENzI2RDU3NUVDAA== [2026-01-11 21:48:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBBODA3NkVENzI2RDU3NUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBBODA3NkVENzI2RDU3NUVDAA==\",\"timestamp\":\"1768148327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:51+05:30"} [2026-01-11 21:48:51] [DEBUG] Ignoring event: delivered [2026-01-11 21:48:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:18:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNERkUxQTc3QjREMzAzQTBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNERkUxQTc3QjREMzAzQTBDAA==", "timestamp": "1768148332", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:48:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:48:54] [INFO] Sending instructions to 917202000200 [2026-01-11 21:48:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:48:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:48:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fcfc36ce92540e9811b26524c1479e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:48:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNERkUxQTc3QjREMzAzQTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNERkUxQTc3QjREMzAzQTBDAA==\",\"timestamp\":\"1768148332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:55+05:30"} [2026-01-11 21:48:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNERkUxQTc3QjREMzAzQTBDAA== [2026-01-11 21:48:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:48:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNERkUxQTc3QjREMzAzQTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNERkUxQTc3QjREMzAzQTBDAA==\",\"timestamp\":\"1768148332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:48:55+05:30"} [2026-01-11 21:48:56] [DEBUG] Ignoring event: delivered [2026-01-11 21:49:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:19:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzNTQ0Mzc3MkQ0OUQxNENFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzNTQ0Mzc3MkQ0OUQxNENFAA==", "timestamp": "1768148368", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:49:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:49:29] [INFO] Sending instructions to 917202000200 [2026-01-11 21:49:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:49:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:49:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a66bedbfbaae4d5aba176a3353ef6bd7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:49:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzNTQ0Mzc3MkQ0OUQxNENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzNTQ0Mzc3MkQ0OUQxNENFAA==\",\"timestamp\":\"1768148368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:49:33+05:30"} [2026-01-11 21:49:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzNTQ0Mzc3MkQ0OUQxNENFAA== [2026-01-11 21:49:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzNTQ0Mzc3MkQ0OUQxNENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREYzNTQ0Mzc3MkQ0OUQxNENFAA==\",\"timestamp\":\"1768148368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:49:33+05:30"} [2026-01-11 21:49:34] [DEBUG] Ignoring event: delivered [2026-01-11 21:49:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:19:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4NTRERUUxQjg0MEUwNjdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4NTRERUUxQjg0MEUwNjdGAA==", "timestamp": "1768148373", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:49:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:49:35] [INFO] Sending instructions to 917202000200 [2026-01-11 21:49:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:49:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:49:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75027866b1b24a958da791d7cb7f5780", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:49:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4NTRERUUxQjg0MEUwNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4NTRERUUxQjg0MEUwNjdGAA==\",\"timestamp\":\"1768148373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:49:35+05:30"} [2026-01-11 21:49:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4NTRERUUxQjg0MEUwNjdGAA== [2026-01-11 21:49:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:49:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4NTRERUUxQjg0MEUwNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4NTRERUUxQjg0MEUwNjdGAA==\",\"timestamp\":\"1768148373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:49:35+05:30"} [2026-01-11 21:49:36] [DEBUG] Ignoring event: delivered [2026-01-11 21:49:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:19:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRDIwNUU1NEYwOTUyMTY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRDIwNUU1NEYwOTUyMTY2AA==", "timestamp": "1768148378", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:49:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:49:40] [INFO] Sending instructions to 917202000200 [2026-01-11 21:49:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:49:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:49:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d81d77b62e154a1eabee5866a849904d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:49:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:49:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRDIwNUU1NEYwOTUyMTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRDIwNUU1NEYwOTUyMTY2AA==\",\"timestamp\":\"1768148378\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:49:40+05:30"} [2026-01-11 21:49:41] [DEBUG] Ignoring event: delivered [2026-01-11 21:49:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:49:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRDIwNUU1NEYwOTUyMTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRDIwNUU1NEYwOTUyMTY2AA==\",\"timestamp\":\"1768148378\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:49:40+05:30"} [2026-01-11 21:49:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIwRDIwNUU1NEYwOTUyMTY2AA== [2026-01-11 21:50:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:20:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEOEIxODZEMkE5MDQ4MUMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEOEIxODZEMkE5MDQ4MUMzAA==", "timestamp": "1768148414", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:50:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:50:16] [INFO] Sending instructions to 917202000200 [2026-01-11 21:50:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:50:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:50:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70ddc7dd150c40c5afb5632649feed1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:50:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:50:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEOEIxODZEMkE5MDQ4MUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEOEIxODZEMkE5MDQ4MUMzAA==\",\"timestamp\":\"1768148414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:50:19+05:30"} [2026-01-11 21:50:20] [DEBUG] Ignoring event: delivered [2026-01-11 21:50:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:50:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEOEIxODZEMkE5MDQ4MUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEOEIxODZEMkE5MDQ4MUMzAA==\",\"timestamp\":\"1768148414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:50:19+05:30"} [2026-01-11 21:50:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEOEIxODZEMkE5MDQ4MUMzAA== [2026-01-11 21:50:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:20:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0RTREQzYxNjY0MDM0Qjg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0RTREQzYxNjY0MDM0Qjg5AA==", "timestamp": "1768148420", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:50:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:50:21] [INFO] Sending instructions to 917202000200 [2026-01-11 21:50:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:50:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:50:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e173c255c6bc42bdb14c31fae4cda891", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:50:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0RTREQzYxNjY0MDM0Qjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0RTREQzYxNjY0MDM0Qjg5AA==\",\"timestamp\":\"1768148420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:50:24+05:30"} [2026-01-11 21:50:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0RTREQzYxNjY0MDM0Qjg5AA== [2026-01-11 21:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:50:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0RTREQzYxNjY0MDM0Qjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0RTREQzYxNjY0MDM0Qjg5AA==\",\"timestamp\":\"1768148420\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:50:24+05:30"} [2026-01-11 21:50:25] [DEBUG] Ignoring event: delivered [2026-01-11 21:50:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:20:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCOTdDMkQ4NEFGQjRDNkU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCOTdDMkQ4NEFGQjRDNkU5AA==", "timestamp": "1768148425", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:50:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:50:29] [INFO] Sending instructions to 917202000200 [2026-01-11 21:50:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:50:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:50:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cad89c66bafb4c79951dd75d556ddec3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:50:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:50:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCOTdDMkQ4NEFGQjRDNkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCOTdDMkQ4NEFGQjRDNkU5AA==\",\"timestamp\":\"1768148425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:50:29+05:30"} [2026-01-11 21:50:29] [DEBUG] Ignoring event: delivered [2026-01-11 21:50:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:50:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCOTdDMkQ4NEFGQjRDNkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCOTdDMkQ4NEFGQjRDNkU5AA==\",\"timestamp\":\"1768148425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:50:29+05:30"} [2026-01-11 21:50:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCOTdDMkQ4NEFGQjRDNkU5AA== [2026-01-11 21:51:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:21:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4NkIzMjVFRUZENzgwNUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4NkIzMjVFRUZENzgwNUFDAA==", "timestamp": "1768148463", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:51:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:51:04] [INFO] Sending instructions to 917202000200 [2026-01-11 21:51:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:51:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:51:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "163be9a8f8064495bd5a52e9ba8210c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:51:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4NkIzMjVFRUZENzgwNUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4NkIzMjVFRUZENzgwNUFDAA==\",\"timestamp\":\"1768148463\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:05+05:30"} [2026-01-11 21:51:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4NkIzMjVFRUZENzgwNUFDAA== [2026-01-11 21:51:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4NkIzMjVFRUZENzgwNUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4NkIzMjVFRUZENzgwNUFDAA==\",\"timestamp\":\"1768148463\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:05+05:30"} [2026-01-11 21:51:06] [DEBUG] Ignoring event: delivered [2026-01-11 21:51:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:21:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1MzVBMUUyRjQxNjc5Qjk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1MzVBMUUyRjQxNjc5Qjk4AA==", "timestamp": "1768148468", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:51:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:51:10] [INFO] Sending instructions to 917202000200 [2026-01-11 21:51:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:51:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:51:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1MzVBMUUyRjQxNjc5Qjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1MzVBMUUyRjQxNjc5Qjk4AA==\",\"timestamp\":\"1768148468\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:10+05:30"} [2026-01-11 21:51:10] [DEBUG] Ignoring event: delivered [2026-01-11 21:51:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "965697ec4c9842d1a759101921d371d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:51:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1MzVBMUUyRjQxNjc5Qjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1MzVBMUUyRjQxNjc5Qjk4AA==\",\"timestamp\":\"1768148468\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:10+05:30"} [2026-01-11 21:51:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY1MzVBMUUyRjQxNjc5Qjk4AA== [2026-01-11 21:51:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:21:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyRDQzMTlDRUJDNjEwNjY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyRDQzMTlDRUJDNjEwNjY0AA==", "timestamp": "1768148473", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:51:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:51:15] [INFO] Sending instructions to 917202000200 [2026-01-11 21:51:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:51:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:51:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b22ba2e9b7d4255b8b44f8419c81beb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:51:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyRDQzMTlDRUJDNjEwNjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyRDQzMTlDRUJDNjEwNjY0AA==\",\"timestamp\":\"1768148473\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:15+05:30"} [2026-01-11 21:51:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyRDQzMTlDRUJDNjEwNjY0AA== [2026-01-11 21:51:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyRDQzMTlDRUJDNjEwNjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIyRDQzMTlDRUJDNjEwNjY0AA==\",\"timestamp\":\"1768148473\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:15+05:30"} [2026-01-11 21:51:16] [DEBUG] Ignoring event: delivered [2026-01-11 21:51:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:21:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5MTZDQTE3NjZFOERFM0QxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5MTZDQTE3NjZFOERFM0QxAA==", "timestamp": "1768148509", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:51:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:51:51] [INFO] Sending instructions to 917202000200 [2026-01-11 21:51:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:51:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:51:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b78e314cde94e97869bd6911573dfc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5MTZDQTE3NjZFOERFM0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5MTZDQTE3NjZFOERFM0QxAA==\",\"timestamp\":\"1768148509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:51+05:30"} [2026-01-11 21:51:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5MTZDQTE3NjZFOERFM0QxAA== [2026-01-11 21:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5MTZDQTE3NjZFOERFM0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA5MTZDQTE3NjZFOERFM0QxAA==\",\"timestamp\":\"1768148509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:51+05:30"} [2026-01-11 21:51:52] [DEBUG] Ignoring event: delivered [2026-01-11 21:51:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:21:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNUY4Mjc2MkFFNUJGODE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNUY4Mjc2MkFFNUJGODE2AA==", "timestamp": "1768148514", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:51:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:51:56] [INFO] Sending instructions to 917202000200 [2026-01-11 21:51:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:51:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:51:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb8ebf48da454a908c9262e5b687978f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:51:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNUY4Mjc2MkFFNUJGODE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNUY4Mjc2MkFFNUJGODE2AA==\",\"timestamp\":\"1768148514\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:57+05:30"} [2026-01-11 21:51:58] [DEBUG] Ignoring event: delivered [2026-01-11 21:51:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNUY4Mjc2MkFFNUJGODE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNUY4Mjc2MkFFNUJGODE2AA==\",\"timestamp\":\"1768148514\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:51:57+05:30"} [2026-01-11 21:51:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdFNUY4Mjc2MkFFNUJGODE2AA== [2026-01-11 21:52:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:22:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IzOTU4QjExOEY5RTFFOUQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IzOTU4QjExOEY5RTFFOUQ2AA==", "timestamp": "1768148519", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:52:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:52:01] [INFO] Sending instructions to 917202000200 [2026-01-11 21:52:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:52:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:52:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55602319b30f465faa4fc3451d87110f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:52:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IzOTU4QjExOEY5RTFFOUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IzOTU4QjExOEY5RTFFOUQ2AA==\",\"timestamp\":\"1768148519\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:04+05:30"} [2026-01-11 21:52:04] [DEBUG] Ignoring event: delivered [2026-01-11 21:52:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IzOTU4QjExOEY5RTFFOUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IzOTU4QjExOEY5RTFFOUQ2AA==\",\"timestamp\":\"1768148519\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:04+05:30"} [2026-01-11 21:52:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IzOTU4QjExOEY5RTFFOUQ2AA== [2026-01-11 21:52:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:22:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRDBCNDc3MzM3QUIwMEE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRDBCNDc3MzM3QUIwMEE2AA==", "timestamp": "1768148526", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:52:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:52:08] [INFO] Sending instructions to 917202000200 [2026-01-11 21:52:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:52:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:52:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53f1550278c44417b1292ceb30530e9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:52:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRDBCNDc3MzM3QUIwMEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRDBCNDc3MzM3QUIwMEE2AA==\",\"timestamp\":\"1768148526\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:10+05:30"} [2026-01-11 21:52:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRDBCNDc3MzM3QUIwMEE2AA== [2026-01-11 21:52:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRDBCNDc3MzM3QUIwMEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRDBCNDc3MzM3QUIwMEE2AA==\",\"timestamp\":\"1768148526\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:10+05:30"} [2026-01-11 21:52:11] [DEBUG] Ignoring event: delivered [2026-01-11 21:52:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:22:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY3NkFFRTQ3MjVBREExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY3NkFFRTQ3MjVBREExAA==", "timestamp": "1768148532", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:52:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:52:14] [INFO] Sending instructions to 917202000200 [2026-01-11 21:52:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:52:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:52:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23883aff1cfb476286c7a53409b919de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY3NkFFRTQ3MjVBREExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY3NkFFRTQ3MjVBREExAA==\",\"timestamp\":\"1768148532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:14+05:30"} [2026-01-11 21:52:15] [DEBUG] Ignoring event: delivered [2026-01-11 21:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY3NkFFRTQ3MjVBREExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY3NkFFRTQ3MjVBREExAA==\",\"timestamp\":\"1768148532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:14+05:30"} [2026-01-11 21:52:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUzRkY3NkFFRTQ3MjVBREExAA== [2026-01-11 21:52:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:22:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFQTVFRjkyNzA3OTYyOTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFQTVFRjkyNzA3OTYyOTYxAA==", "timestamp": "1768148537", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:52:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:52:19] [INFO] Sending instructions to 917202000200 [2026-01-11 21:52:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:52:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:52:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b939583aa23e415c9bdcb153223ca314", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:52:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFQTVFRjkyNzA3OTYyOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFQTVFRjkyNzA3OTYyOTYxAA==\",\"timestamp\":\"1768148537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:20+05:30"} [2026-01-11 21:52:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFQTVFRjkyNzA3OTYyOTYxAA== [2026-01-11 21:52:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFQTVFRjkyNzA3OTYyOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFQTVFRjkyNzA3OTYyOTYxAA==\",\"timestamp\":\"1768148537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:20+05:30"} [2026-01-11 21:52:20] [DEBUG] Ignoring event: delivered [2026-01-11 21:52:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:22:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENTA2MDk2MjM2Q0I1ODkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENTA2MDk2MjM2Q0I1ODkzAA==", "timestamp": "1768148542", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:52:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:52:24] [INFO] Sending instructions to 917202000200 [2026-01-11 21:52:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:52:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:52:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a22977f5e2b343ef92be768e69fe58d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:52:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENTA2MDk2MjM2Q0I1ODkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENTA2MDk2MjM2Q0I1ODkzAA==\",\"timestamp\":\"1768148542\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:26+05:30"} [2026-01-11 21:52:27] [DEBUG] Ignoring event: delivered [2026-01-11 21:52:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:52:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENTA2MDk2MjM2Q0I1ODkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENTA2MDk2MjM2Q0I1ODkzAA==\",\"timestamp\":\"1768148542\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:52:26+05:30"} [2026-01-11 21:52:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENTA2MDk2MjM2Q0I1ODkzAA== [2026-01-11 21:53:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:23:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdGODNGN0FDNjkyODNDQkU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdGODNGN0FDNjkyODNDQkU3AA==", "timestamp": "1768148578", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:53:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:53:00] [INFO] Sending instructions to 917202000200 [2026-01-11 21:53:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:53:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:53:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0e11bfa64f74e02a676ab1b47e8d4cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:53:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdGODNGN0FDNjkyODNDQkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdGODNGN0FDNjkyODNDQkU3AA==\",\"timestamp\":\"1768148578\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:00+05:30"} [2026-01-11 21:53:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdGODNGN0FDNjkyODNDQkU3AA== [2026-01-11 21:53:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdGODNGN0FDNjkyODNDQkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdGODNGN0FDNjkyODNDQkU3AA==\",\"timestamp\":\"1768148578\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:01+05:30"} [2026-01-11 21:53:01] [DEBUG] Ignoring event: delivered [2026-01-11 21:53:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:23:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RkRCRDIwNzFDQ0Y0QTNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RkRCRDIwNzFDQ0Y0QTNGAA==", "timestamp": "1768148584", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:53:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:53:06] [INFO] Sending instructions to 917202000200 [2026-01-11 21:53:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:53:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:53:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64494af4c86440ee84fd1c41d0e166db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RkRCRDIwNzFDQ0Y0QTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RkRCRDIwNzFDQ0Y0QTNGAA==\",\"timestamp\":\"1768148584\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:09+05:30"} [2026-01-11 21:53:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RkRCRDIwNzFDQ0Y0QTNGAA== [2026-01-11 21:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RkRCRDIwNzFDQ0Y0QTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RkRCRDIwNzFDQ0Y0QTNGAA==\",\"timestamp\":\"1768148584\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:09+05:30"} [2026-01-11 21:53:10] [DEBUG] Ignoring event: delivered [2026-01-11 21:53:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:23:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyRUYwOThDNkY0M0NEOUQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyRUYwOThDNkY0M0NEOUQ2AA==", "timestamp": "1768148620", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:53:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:53:42] [INFO] Sending instructions to 917202000200 [2026-01-11 21:53:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:53:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:53:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65ab25ec0c3a4f219a690cc75a972f6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:53:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyRUYwOThDNkY0M0NEOUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyRUYwOThDNkY0M0NEOUQ2AA==\",\"timestamp\":\"1768148620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:42+05:30"} [2026-01-11 21:53:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyRUYwOThDNkY0M0NEOUQ2AA== [2026-01-11 21:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyRUYwOThDNkY0M0NEOUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyRUYwOThDNkY0M0NEOUQ2AA==\",\"timestamp\":\"1768148620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:42+05:30"} [2026-01-11 21:53:43] [DEBUG] Ignoring event: delivered [2026-01-11 21:53:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:23:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1Q0I3MTlEQ0I5NzZDRTFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1Q0I3MTlEQ0I5NzZDRTFDAA==", "timestamp": "1768148625", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:53:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:53:47] [INFO] Sending instructions to 917202000200 [2026-01-11 21:53:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:53:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:53:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7777a00f11a44cc92bbe9ee88c3e3d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:53:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1Q0I3MTlEQ0I5NzZDRTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1Q0I3MTlEQ0I5NzZDRTFDAA==\",\"timestamp\":\"1768148625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:48+05:30"} [2026-01-11 21:53:49] [DEBUG] Ignoring event: delivered [2026-01-11 21:53:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1Q0I3MTlEQ0I5NzZDRTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1Q0I3MTlEQ0I5NzZDRTFDAA==\",\"timestamp\":\"1768148625\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:48+05:30"} [2026-01-11 21:53:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1Q0I3MTlEQ0I5NzZDRTFDAA== [2026-01-11 21:53:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:23:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEY4NTlGMzhFMjZGQkNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEY4NTlGMzhFMjZGQkNGAA==", "timestamp": "1768148631", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:53:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:53:53] [INFO] Sending instructions to 917202000200 [2026-01-11 21:53:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:53:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:53:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8816e8635e774a2988d0c2ffefc1d88e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:54:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEY4NTlGMzhFMjZGQkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEY4NTlGMzhFMjZGQkNGAA==\",\"timestamp\":\"1768148631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:57+05:30"} [2026-01-11 21:54:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEY4NTlGMzhFMjZGQkNGAA== [2026-01-11 21:54:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEY4NTlGMzhFMjZGQkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEY4NTlGMzhFMjZGQkNGAA==\",\"timestamp\":\"1768148631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:53:57+05:30"} [2026-01-11 21:54:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:54:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:24:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxMzBDODQzQTc5RkMxQTIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxMzBDODQzQTc5RkMxQTIyAA==", "timestamp": "1768148667", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:54:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:54:29] [INFO] Sending instructions to 917202000200 [2026-01-11 21:54:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:54:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:54:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49408328620141b89e7f823c3160dbab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:54:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxMzBDODQzQTc5RkMxQTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxMzBDODQzQTc5RkMxQTIyAA==\",\"timestamp\":\"1768148667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:30+05:30"} [2026-01-11 21:54:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxMzBDODQzQTc5RkMxQTIyAA== [2026-01-11 21:54:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxMzBDODQzQTc5RkMxQTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIxMzBDODQzQTc5RkMxQTIyAA==\",\"timestamp\":\"1768148667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:30+05:30"} [2026-01-11 21:54:31] [DEBUG] Ignoring event: delivered [2026-01-11 21:54:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:24:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDIwQzNCMzJBMDU1M0YwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDIwQzNCMzJBMDU1M0YwAA==", "timestamp": "1768148672", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:54:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:54:34] [INFO] Sending instructions to 917202000200 [2026-01-11 21:54:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:54:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:54:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "012df6a6ae284a129a546910c8fcf8b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:54:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDIwQzNCMzJBMDU1M0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDIwQzNCMzJBMDU1M0YwAA==\",\"timestamp\":\"1768148672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:36+05:30"} [2026-01-11 21:54:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDIwQzNCMzJBMDU1M0YwAA== [2026-01-11 21:54:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDIwQzNCMzJBMDU1M0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY1NDIwQzNCMzJBMDU1M0YwAA==\",\"timestamp\":\"1768148672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:36+05:30"} [2026-01-11 21:54:36] [DEBUG] Ignoring event: delivered [2026-01-11 21:54:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:24:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCNTE2QTE5MTc0RjVCOEVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCNTE2QTE5MTc0RjVCOEVCAA==", "timestamp": "1768148677", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:54:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:54:39] [INFO] Sending instructions to 917202000200 [2026-01-11 21:54:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:54:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:54:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b74798ec0fbf4aa4beba044d9f1f4559", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:54:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCNTE2QTE5MTc0RjVCOEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCNTE2QTE5MTc0RjVCOEVCAA==\",\"timestamp\":\"1768148677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:40+05:30"} [2026-01-11 21:54:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCNTE2QTE5MTc0RjVCOEVCAA== [2026-01-11 21:54:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCNTE2QTE5MTc0RjVCOEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCNTE2QTE5MTc0RjVCOEVCAA==\",\"timestamp\":\"1768148677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:40+05:30"} [2026-01-11 21:54:41] [DEBUG] Ignoring event: delivered [2026-01-11 21:54:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:24:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCODFFMTA2Q0M1OTkxMUZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCODFFMTA2Q0M1OTkxMUZCAA==", "timestamp": "1768148682", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:54:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:54:44] [INFO] Sending instructions to 917202000200 [2026-01-11 21:54:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:54:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:54:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb7dea72942d4a388446689cad0cbe59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:54:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCODFFMTA2Q0M1OTkxMUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCODFFMTA2Q0M1OTkxMUZCAA==\",\"timestamp\":\"1768148682\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:44+05:30"} [2026-01-11 21:54:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCODFFMTA2Q0M1OTkxMUZCAA== [2026-01-11 21:54:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCODFFMTA2Q0M1OTkxMUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFCODFFMTA2Q0M1OTkxMUZCAA==\",\"timestamp\":\"1768148682\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:44+05:30"} [2026-01-11 21:54:46] [DEBUG] Ignoring event: delivered [2026-01-11 21:54:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:24:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NDk1NkU4QkJDMDRBQkQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NDk1NkU4QkJDMDRBQkQ4AA==", "timestamp": "1768148687", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:54:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:54:49] [INFO] Sending instructions to 917202000200 [2026-01-11 21:54:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:54:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:54:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d971fb588c314fa8b2c04f17a2ae982c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:54:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NDk1NkU4QkJDMDRBQkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NDk1NkU4QkJDMDRBQkQ4AA==\",\"timestamp\":\"1768148687\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:49+05:30"} [2026-01-11 21:54:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NDk1NkU4QkJDMDRBQkQ4AA== [2026-01-11 21:54:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NDk1NkU4QkJDMDRBQkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NDk1NkU4QkJDMDRBQkQ4AA==\",\"timestamp\":\"1768148687\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:49+05:30"} [2026-01-11 21:54:50] [DEBUG] Ignoring event: delivered [2026-01-11 21:54:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:24:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzQUNDN0E3NEJDMDlENDI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzQUNDN0E3NEJDMDlENDI5AA==", "timestamp": "1768148692", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:54:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:54:54] [INFO] Sending instructions to 917202000200 [2026-01-11 21:54:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:54:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:54:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cd3cf07805c4ff5a3c7e21ff51dd22f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzQUNDN0E3NEJDMDlENDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzQUNDN0E3NEJDMDlENDI5AA==\",\"timestamp\":\"1768148692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:56+05:30"} [2026-01-11 21:54:57] [DEBUG] Ignoring event: delivered [2026-01-11 21:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:54:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzQUNDN0E3NEJDMDlENDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzQUNDN0E3NEJDMDlENDI5AA==\",\"timestamp\":\"1768148692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:54:56+05:30"} [2026-01-11 21:54:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzQUNDN0E3NEJDMDlENDI5AA== [2026-01-11 21:55:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:25:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFNDVGRjgxNEFENDVBMDE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFNDVGRjgxNEFENDVBMDE5AA==", "timestamp": "1768148728", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:55:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:55:30] [INFO] Sending instructions to 917202000200 [2026-01-11 21:55:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:55:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:55:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ff47ad842934d86a1b844aa07b909e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:55:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFNDVGRjgxNEFENDVBMDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFNDVGRjgxNEFENDVBMDE5AA==\",\"timestamp\":\"1768148728\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:55:30+05:30"} [2026-01-11 21:55:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFNDVGRjgxNEFENDVBMDE5AA== [2026-01-11 21:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:55:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFNDVGRjgxNEFENDVBMDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFNDVGRjgxNEFENDVBMDE5AA==\",\"timestamp\":\"1768148728\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:55:30+05:30"} [2026-01-11 21:55:31] [DEBUG] Ignoring event: delivered [2026-01-11 21:55:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:25:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc1RDE3QjU5RkVBNUQxRjA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc1RDE3QjU5RkVBNUQxRjA1AA==", "timestamp": "1768148734", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:55:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:55:36] [INFO] Sending instructions to 917202000200 [2026-01-11 21:55:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:55:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:55:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5116a8ceab474cab83e2eaac7fdc2736", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:55:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:55:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc1RDE3QjU5RkVBNUQxRjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc1RDE3QjU5RkVBNUQxRjA1AA==\",\"timestamp\":\"1768148734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:55:36+05:30"} [2026-01-11 21:55:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc1RDE3QjU5RkVBNUQxRjA1AA== [2026-01-11 21:55:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:55:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc1RDE3QjU5RkVBNUQxRjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc1RDE3QjU5RkVBNUQxRjA1AA==\",\"timestamp\":\"1768148734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:55:36+05:30"} [2026-01-11 21:55:37] [DEBUG] Ignoring event: delivered [2026-01-11 21:56:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:26:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0QTY1MDcwQjFFMjIxOTU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0QTY1MDcwQjFFMjIxOTU2AA==", "timestamp": "1768148769", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:56:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:56:11] [INFO] Sending instructions to 917202000200 [2026-01-11 21:56:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:56:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:56:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "607a0abdc1234c409199ae427878f2bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0QTY1MDcwQjFFMjIxOTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0QTY1MDcwQjFFMjIxOTU2AA==\",\"timestamp\":\"1768148769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:56:12+05:30"} [2026-01-11 21:56:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0QTY1MDcwQjFFMjIxOTU2AA== [2026-01-11 21:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0QTY1MDcwQjFFMjIxOTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0QTY1MDcwQjFFMjIxOTU2AA==\",\"timestamp\":\"1768148769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:56:12+05:30"} [2026-01-11 21:56:13] [DEBUG] Ignoring event: delivered [2026-01-11 21:56:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:26:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI2RDlGNEE1RDY1MUNDMENEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI2RDlGNEE1RDY1MUNDMENEAA==", "timestamp": "1768148775", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:56:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:56:16] [INFO] Sending instructions to 917202000200 [2026-01-11 21:56:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:56:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:56:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79810593df3849809d6669659d89c977", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:56:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:56:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI2RDlGNEE1RDY1MUNDMENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI2RDlGNEE1RDY1MUNDMENEAA==\",\"timestamp\":\"1768148775\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:56:20+05:30"} [2026-01-11 21:56:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI2RDlGNEE1RDY1MUNDMENEAA== [2026-01-11 21:56:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:56:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI2RDlGNEE1RDY1MUNDMENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI2RDlGNEE1RDY1MUNDMENEAA==\",\"timestamp\":\"1768148775\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:56:20+05:30"} [2026-01-11 21:56:21] [DEBUG] Ignoring event: delivered [2026-01-11 21:56:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:26:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyNDNFRjQ3NzJEODkxMTZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyNDNFRjQ3NzJEODkxMTZDAA==", "timestamp": "1768148780", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:56:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:56:22] [INFO] Sending instructions to 917202000200 [2026-01-11 21:56:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:56:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:56:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f306bf3dfa72483c847f91400fd3a2c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:56:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:56:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyNDNFRjQ3NzJEODkxMTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyNDNFRjQ3NzJEODkxMTZDAA==\",\"timestamp\":\"1768148780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:56:23+05:30"} [2026-01-11 21:56:24] [DEBUG] Ignoring event: delivered [2026-01-11 21:56:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:56:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyNDNFRjQ3NzJEODkxMTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyNDNFRjQ3NzJEODkxMTZDAA==\",\"timestamp\":\"1768148780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:56:23+05:30"} [2026-01-11 21:56:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyNDNFRjQ3NzJEODkxMTZDAA== [2026-01-11 21:56:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:26:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENTkzQjg3OUY0MjVFOTkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENTkzQjg3OUY0MjVFOTkyAA==", "timestamp": "1768148785", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:56:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:56:27] [INFO] Sending instructions to 917202000200 [2026-01-11 21:56:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:56:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:56:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19e57a768c01494da3d62d4ec38aeb0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:56:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:56:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENTkzQjg3OUY0MjVFOTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENTkzQjg3OUY0MjVFOTkyAA==\",\"timestamp\":\"1768148785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:56:27+05:30"} [2026-01-11 21:56:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENTkzQjg3OUY0MjVFOTkyAA== [2026-01-11 21:56:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:56:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENTkzQjg3OUY0MjVFOTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRENTkzQjg3OUY0MjVFOTkyAA==\",\"timestamp\":\"1768148785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:56:27+05:30"} [2026-01-11 21:56:27] [DEBUG] Ignoring event: delivered [2026-01-11 21:57:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:27:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNTgyNzMzMjZGQkNGNDNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNTgyNzMzMjZGQkNGNDNBAA==", "timestamp": "1768148821", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:57:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:57:03] [INFO] Sending instructions to 917202000200 [2026-01-11 21:57:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:57:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:57:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9322c4f2c2f3460fb8cdc85e6817bb7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:57:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNTgyNzMzMjZGQkNGNDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNTgyNzMzMjZGQkNGNDNBAA==\",\"timestamp\":\"1768148821\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:04+05:30"} [2026-01-11 21:57:05] [DEBUG] Ignoring event: delivered [2026-01-11 21:57:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNTgyNzMzMjZGQkNGNDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNTgyNzMzMjZGQkNGNDNBAA==\",\"timestamp\":\"1768148821\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:04+05:30"} [2026-01-11 21:57:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNTgyNzMzMjZGQkNGNDNBAA== [2026-01-11 21:57:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:27:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0RDgzOTc1MzlENDkzNjJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0RDgzOTc1MzlENDkzNjJFAA==", "timestamp": "1768148826", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:57:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:57:08] [INFO] Sending instructions to 917202000200 [2026-01-11 21:57:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:57:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:57:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ace28e5eeb94cfda4d8fa1e781061cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:57:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0RDgzOTc1MzlENDkzNjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0RDgzOTc1MzlENDkzNjJFAA==\",\"timestamp\":\"1768148826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:08+05:30"} [2026-01-11 21:57:09] [DEBUG] Ignoring event: delivered [2026-01-11 21:57:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0RDgzOTc1MzlENDkzNjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0RDgzOTc1MzlENDkzNjJFAA==\",\"timestamp\":\"1768148826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:08+05:30"} [2026-01-11 21:57:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk0RDgzOTc1MzlENDkzNjJFAA== [2026-01-11 21:57:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:27:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJGNUFENUMzMTlFOTgyRTE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJGNUFENUMzMTlFOTgyRTE2AA==", "timestamp": "1768148831", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:57:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:57:13] [INFO] Sending instructions to 917202000200 [2026-01-11 21:57:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:57:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:57:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f569daa52eb4432fbed8ccb8e8a52b99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:57:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJGNUFENUMzMTlFOTgyRTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJGNUFENUMzMTlFOTgyRTE2AA==\",\"timestamp\":\"1768148831\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:13+05:30"} [2026-01-11 21:57:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJGNUFENUMzMTlFOTgyRTE2AA== [2026-01-11 21:57:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJGNUFENUMzMTlFOTgyRTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJGNUFENUMzMTlFOTgyRTE2AA==\",\"timestamp\":\"1768148831\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:13+05:30"} [2026-01-11 21:57:14] [DEBUG] Ignoring event: delivered [2026-01-11 21:57:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:27:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwMEYzNzAxRDMxM0U0RTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwMEYzNzAxRDMxM0U0RTBFAA==", "timestamp": "1768148836", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:57:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:57:18] [INFO] Sending instructions to 917202000200 [2026-01-11 21:57:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:57:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:57:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5841b6b921d642a2a043941c34701a20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:57:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwMEYzNzAxRDMxM0U0RTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwMEYzNzAxRDMxM0U0RTBFAA==\",\"timestamp\":\"1768148836\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:20+05:30"} [2026-01-11 21:57:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwMEYzNzAxRDMxM0U0RTBFAA== [2026-01-11 21:57:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwMEYzNzAxRDMxM0U0RTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwMEYzNzAxRDMxM0U0RTBFAA==\",\"timestamp\":\"1768148836\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:20+05:30"} [2026-01-11 21:57:20] [DEBUG] Ignoring event: delivered [2026-01-11 21:57:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:27:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NkRFNEZEOEI1MUU1QzBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NkRFNEZEOEI1MUU1QzBGAA==", "timestamp": "1768148872", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:57:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:57:54] [INFO] Sending instructions to 917202000200 [2026-01-11 21:57:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:57:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:57:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dec8702fc3574556b22f3fbb3f1420b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:57:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NkRFNEZEOEI1MUU1QzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NkRFNEZEOEI1MUU1QzBGAA==\",\"timestamp\":\"1768148872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:54+05:30"} [2026-01-11 21:57:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NkRFNEZEOEI1MUU1QzBGAA== [2026-01-11 21:57:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NkRFNEZEOEI1MUU1QzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0NkRFNEZEOEI1MUU1QzBGAA==\",\"timestamp\":\"1768148872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:55+05:30"} [2026-01-11 21:57:55] [DEBUG] Ignoring event: delivered [2026-01-11 21:57:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:27:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1NkIwQjYwNjY4Q0ZCOTkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1NkIwQjYwNjY4Q0ZCOTkzAA==", "timestamp": "1768148877", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:57:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:57:59] [INFO] Sending instructions to 917202000200 [2026-01-11 21:57:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:57:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:57:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea48c5ca12e94d1999576174173c05b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1NkIwQjYwNjY4Q0ZCOTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1NkIwQjYwNjY4Q0ZCOTkzAA==\",\"timestamp\":\"1768148877\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:59+05:30"} [2026-01-11 21:58:00] [DEBUG] Ignoring event: delivered [2026-01-11 21:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:57:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1NkIwQjYwNjY4Q0ZCOTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1NkIwQjYwNjY4Q0ZCOTkzAA==\",\"timestamp\":\"1768148877\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:57:59+05:30"} [2026-01-11 21:58:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1NkIwQjYwNjY4Q0ZCOTkzAA== [2026-01-11 21:58:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:28:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1NUMxQjA2RTYxNTlFQTg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1NUMxQjA2RTYxNTlFQTg3AA==", "timestamp": "1768148882", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:58:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:58:03] [INFO] Sending instructions to 917202000200 [2026-01-11 21:58:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:58:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:58:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0453e478c42409dbe1a92314bd9b0da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:58:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1NUMxQjA2RTYxNTlFQTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1NUMxQjA2RTYxNTlFQTg3AA==\",\"timestamp\":\"1768148882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:03+05:30"} [2026-01-11 21:58:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1NUMxQjA2RTYxNTlFQTg3AA== [2026-01-11 21:58:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1NUMxQjA2RTYxNTlFQTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1NUMxQjA2RTYxNTlFQTg3AA==\",\"timestamp\":\"1768148882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:04+05:30"} [2026-01-11 21:58:04] [DEBUG] Ignoring event: delivered [2026-01-11 21:58:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:28:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDREU3MkZCQjlGMUE4NDM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDREU3MkZCQjlGMUE4NDM2AA==", "timestamp": "1768148918", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:58:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:58:39] [INFO] Sending instructions to 917202000200 [2026-01-11 21:58:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:58:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:58:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48f29bacc0c541e69e22915a9a08a85f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:58:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDREU3MkZCQjlGMUE4NDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDREU3MkZCQjlGMUE4NDM2AA==\",\"timestamp\":\"1768148918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:39+05:30"} [2026-01-11 21:58:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDREU3MkZCQjlGMUE4NDM2AA== [2026-01-11 21:58:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDREU3MkZCQjlGMUE4NDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDREU3MkZCQjlGMUE4NDM2AA==\",\"timestamp\":\"1768148918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:39+05:30"} [2026-01-11 21:58:40] [DEBUG] Ignoring event: delivered [2026-01-11 21:58:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:28:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyQ0RDMTNDMEE1MDI0NDJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyQ0RDMTNDMEE1MDI0NDJCAA==", "timestamp": "1768148922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:58:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:58:44] [INFO] Sending instructions to 917202000200 [2026-01-11 21:58:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:58:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:58:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74e47c387c9d40c6a45f541da6baa7d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:58:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyQ0RDMTNDMEE1MDI0NDJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyQ0RDMTNDMEE1MDI0NDJCAA==\",\"timestamp\":\"1768148922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:45+05:30"} [2026-01-11 21:58:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyQ0RDMTNDMEE1MDI0NDJCAA== [2026-01-11 21:58:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyQ0RDMTNDMEE1MDI0NDJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgyQ0RDMTNDMEE1MDI0NDJCAA==\",\"timestamp\":\"1768148922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:45+05:30"} [2026-01-11 21:58:45] [DEBUG] Ignoring event: delivered [2026-01-11 21:58:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:28:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NUNDMTIxMDY2NDBBREQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NUNDMTIxMDY2NDBBREQ2AA==", "timestamp": "1768148927", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:58:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:58:49] [INFO] Sending instructions to 917202000200 [2026-01-11 21:58:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:58:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:58:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2806b364bc849b0bacbcd017fd45ccf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:58:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NUNDMTIxMDY2NDBBREQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NUNDMTIxMDY2NDBBREQ2AA==\",\"timestamp\":\"1768148927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:49+05:30"} [2026-01-11 21:58:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NUNDMTIxMDY2NDBBREQ2AA== [2026-01-11 21:58:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NUNDMTIxMDY2NDBBREQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NUNDMTIxMDY2NDBBREQ2AA==\",\"timestamp\":\"1768148927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:49+05:30"} [2026-01-11 21:58:50] [DEBUG] Ignoring event: delivered [2026-01-11 21:58:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:28:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkFGQTFDMkZEOUI3OTM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkFGQTFDMkZEOUI3OTM1AA==", "timestamp": "1768148932", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:58:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:58:54] [INFO] Sending instructions to 917202000200 [2026-01-11 21:58:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:58:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:58:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "598df12f5143402b8672c491ce89b76e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:58:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkFGQTFDMkZEOUI3OTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkFGQTFDMkZEOUI3OTM1AA==\",\"timestamp\":\"1768148932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:55+05:30"} [2026-01-11 21:58:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkFGQTFDMkZEOUI3OTM1AA== [2026-01-11 21:58:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:58:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkFGQTFDMkZEOUI3OTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkFGQTFDMkZEOUI3OTM1AA==\",\"timestamp\":\"1768148932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:58:55+05:30"} [2026-01-11 21:58:56] [DEBUG] Ignoring event: delivered [2026-01-11 21:59:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:29:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1Qjk5RUExMDI4RDk2RDE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1Qjk5RUExMDI4RDk2RDE2AA==", "timestamp": "1768148968", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:59:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:59:30] [INFO] Sending instructions to 917202000200 [2026-01-11 21:59:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:59:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:59:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "623cb3a8d0a94882810a41cee5886c05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:59:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:29:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVFRDFGODNCM0Q4QjRDM0I2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVFRDFGODNCM0Q4QjRDM0I2AA==", "timestamp": "1768148973", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:59:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 21:59:35] [INFO] Sending instructions to 917202000200 [2026-01-11 21:59:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:59:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:59:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cc4d7ff90894408bfcab2dd0c3310ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:59:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:59:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1Qjk5RUExMDI4RDk2RDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1Qjk5RUExMDI4RDk2RDE2AA==\",\"timestamp\":\"1768148968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:59:35+05:30"} [2026-01-11 21:59:36] [DEBUG] Ignoring event: delivered [2026-01-11 21:59:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:59:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1Qjk5RUExMDI4RDk2RDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1Qjk5RUExMDI4RDk2RDE2AA==\",\"timestamp\":\"1768148968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:59:35+05:30"} [2026-01-11 21:59:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ1Qjk5RUExMDI4RDk2RDE2AA== [2026-01-11 21:59:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:59:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVFRDFGODNCM0Q4QjRDM0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVFRDFGODNCM0Q4QjRDM0I2AA==\",\"timestamp\":\"1768148973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:59:36+05:30"} [2026-01-11 21:59:36] [DEBUG] Ignoring event: delivered [2026-01-11 21:59:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:59:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVFRDFGODNCM0Q4QjRDM0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVFRDFGODNCM0Q4QjRDM0I2AA==\",\"timestamp\":\"1768148973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T21:59:36+05:30"} [2026-01-11 21:59:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVFRDFGODNCM0Q4QjRDM0I2AA== [2026-01-11 21:59:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:29:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3OTFCNTgwNUYwNzI0MTI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3OTFCNTgwNUYwNzI0MTI0AA==", "timestamp": "1768148978", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 21:59:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 21:59:40] [INFO] Sending instructions to 917202000200 [2026-01-11 21:59:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 21:59:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 21:59:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1fb2bcd3ed0433380881a1b81ecc909", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 21:59:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:59:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3OTFCNTgwNUYwNzI0MTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3OTFCNTgwNUYwNzI0MTI0AA==\",\"timestamp\":\"1768148978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:59:42+05:30"} [2026-01-11 21:59:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3OTFCNTgwNUYwNzI0MTI0AA== [2026-01-11 21:59:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T21:59:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3OTFCNTgwNUYwNzI0MTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY3OTFCNTgwNUYwNzI0MTI0AA==\",\"timestamp\":\"1768148978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T21:59:42+05:30"} [2026-01-11 21:59:42] [DEBUG] Ignoring event: delivered [2026-01-11 22:00:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:30:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5OEZEMjhBRTIyOTZCQkI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5OEZEMjhBRTIyOTZCQkI2AA==", "timestamp": "1768149014", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:00:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:00:16] [INFO] Sending instructions to 917202000200 [2026-01-11 22:00:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:00:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:00:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "100ba72d1df644898968346266217c02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5OEZEMjhBRTIyOTZCQkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5OEZEMjhBRTIyOTZCQkI2AA==\",\"timestamp\":\"1768149014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:16+05:30"} [2026-01-11 22:00:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5OEZEMjhBRTIyOTZCQkI2AA== [2026-01-11 22:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5OEZEMjhBRTIyOTZCQkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5OEZEMjhBRTIyOTZCQkI2AA==\",\"timestamp\":\"1768149014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:16+05:30"} [2026-01-11 22:00:17] [DEBUG] Ignoring event: delivered [2026-01-11 22:00:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:30:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTI2RUQyN0U0MUI1QjhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTI2RUQyN0U0MUI1QjhEAA==", "timestamp": "1768149020", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:00:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:00:21] [INFO] Sending instructions to 917202000200 [2026-01-11 22:00:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:00:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:00:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8596d38282bd4914857f2314ee6eb4fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:00:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTI2RUQyN0U0MUI1QjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTI2RUQyN0U0MUI1QjhEAA==\",\"timestamp\":\"1768149020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:21+05:30"} [2026-01-11 22:00:22] [DEBUG] Ignoring event: delivered [2026-01-11 22:00:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTI2RUQyN0U0MUI1QjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTI2RUQyN0U0MUI1QjhEAA==\",\"timestamp\":\"1768149020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:21+05:30"} [2026-01-11 22:00:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTI2RUQyN0U0MUI1QjhEAA== [2026-01-11 22:00:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:30:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBRDlDQjEyN0JBQ0U4OEFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBRDlDQjEyN0JBQ0U4OEFFAA==", "timestamp": "1768149025", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:00:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:00:27] [INFO] Sending instructions to 917202000200 [2026-01-11 22:00:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:00:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:00:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99e91614563f41b9b84367d5a53842b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:00:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBRDlDQjEyN0JBQ0U4OEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBRDlDQjEyN0JBQ0U4OEFFAA==\",\"timestamp\":\"1768149025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:27+05:30"} [2026-01-11 22:00:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBRDlDQjEyN0JBQ0U4OEFFAA== [2026-01-11 22:00:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBRDlDQjEyN0JBQ0U4OEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBRDlDQjEyN0JBQ0U4OEFFAA==\",\"timestamp\":\"1768149025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:27+05:30"} [2026-01-11 22:00:28] [DEBUG] Ignoring event: delivered [2026-01-11 22:00:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:30:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCMTY5ODQ2MkM3RjZGRTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCMTY5ODQ2MkM3RjZGRTE4AA==", "timestamp": "1768149030", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:00:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:00:32] [INFO] Sending instructions to 917202000200 [2026-01-11 22:00:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:00:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:00:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff34308a832e43d0b7ff83ef2825b871", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:00:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:30:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1NTM1M0JDQTBENzNGQzFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1NTM1M0JDQTBENzNGQzFDAA==", "timestamp": "1768149036", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:00:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:00:37] [INFO] Sending instructions to 917202000200 [2026-01-11 22:00:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:00:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:00:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9e1d9d8e1ae4f55a151812f093850a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:00:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCMTY5ODQ2MkM3RjZGRTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCMTY5ODQ2MkM3RjZGRTE4AA==\",\"timestamp\":\"1768149030\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:37+05:30"} [2026-01-11 22:00:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCMTY5ODQ2MkM3RjZGRTE4AA== [2026-01-11 22:00:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCMTY5ODQ2MkM3RjZGRTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBCMTY5ODQ2MkM3RjZGRTE4AA==\",\"timestamp\":\"1768149030\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:37+05:30"} [2026-01-11 22:00:38] [DEBUG] Ignoring event: delivered [2026-01-11 22:00:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1NTM1M0JDQTBENzNGQzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1NTM1M0JDQTBENzNGQzFDAA==\",\"timestamp\":\"1768149036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:39+05:30"} [2026-01-11 22:00:39] [DEBUG] Ignoring event: delivered [2026-01-11 22:00:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1NTM1M0JDQTBENzNGQzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1NTM1M0JDQTBENzNGQzFDAA==\",\"timestamp\":\"1768149036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:39+05:30"} [2026-01-11 22:00:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1NTM1M0JDQTBENzNGQzFDAA== [2026-01-11 22:00:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:30:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3QjQ0QjJGMTcxMjk3RDY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3QjQ0QjJGMTcxMjk3RDY4AA==", "timestamp": "1768149041", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:00:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:00:44] [INFO] Sending instructions to 917202000200 [2026-01-11 22:00:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:00:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:00:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47225267a6e448ddb714a38e39fb31e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:00:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3QjQ0QjJGMTcxMjk3RDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3QjQ0QjJGMTcxMjk3RDY4AA==\",\"timestamp\":\"1768149041\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:44+05:30"} [2026-01-11 22:00:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3QjQ0QjJGMTcxMjk3RDY4AA== [2026-01-11 22:00:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3QjQ0QjJGMTcxMjk3RDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk3QjQ0QjJGMTcxMjk3RDY4AA==\",\"timestamp\":\"1768149041\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:44+05:30"} [2026-01-11 22:00:45] [DEBUG] Ignoring event: delivered [2026-01-11 22:00:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:30:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNzZFQUMxODUxQjQzQjMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNzZFQUMxODUxQjQzQjMxAA==", "timestamp": "1768149048", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:00:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:00:49] [INFO] Sending instructions to 917202000200 [2026-01-11 22:00:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:00:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:00:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af27d908eba048739e517e42af26eb92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:00:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNzZFQUMxODUxQjQzQjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNzZFQUMxODUxQjQzQjMxAA==\",\"timestamp\":\"1768149048\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:51+05:30"} [2026-01-11 22:00:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNzZFQUMxODUxQjQzQjMxAA== [2026-01-11 22:00:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNzZFQUMxODUxQjQzQjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYwNzZFQUMxODUxQjQzQjMxAA==\",\"timestamp\":\"1768149048\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:51+05:30"} [2026-01-11 22:00:52] [DEBUG] Ignoring event: delivered [2026-01-11 22:00:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:30:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGOUYzNDYzMTA0QkNCQUJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGOUYzNDYzMTA0QkNCQUJDAA==", "timestamp": "1768149053", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:00:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:00:55] [INFO] Sending instructions to 917202000200 [2026-01-11 22:00:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:00:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:00:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c406d3d44e7405b8d3b2f45612576b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:00:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGOUYzNDYzMTA0QkNCQUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGOUYzNDYzMTA0QkNCQUJDAA==\",\"timestamp\":\"1768149053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:55+05:30"} [2026-01-11 22:00:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGOUYzNDYzMTA0QkNCQUJDAA== [2026-01-11 22:00:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:00:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGOUYzNDYzMTA0QkNCQUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNGOUYzNDYzMTA0QkNCQUJDAA==\",\"timestamp\":\"1768149053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:00:55+05:30"} [2026-01-11 22:00:56] [DEBUG] Ignoring event: delivered [2026-01-11 22:01:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:31:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QjdEQTE3NkI3MjZGRUUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QjdEQTE3NkI3MjZGRUUxAA==", "timestamp": "1768149059", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:01:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:01:01] [INFO] Sending instructions to 917202000200 [2026-01-11 22:01:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:01:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:01:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7da1e97976147a0847b57a0d1980fee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:01:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QjdEQTE3NkI3MjZGRUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QjdEQTE3NkI3MjZGRUUxAA==\",\"timestamp\":\"1768149059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:01+05:30"} [2026-01-11 22:01:02] [DEBUG] Ignoring event: delivered [2026-01-11 22:01:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QjdEQTE3NkI3MjZGRUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QjdEQTE3NkI3MjZGRUUxAA==\",\"timestamp\":\"1768149059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:01+05:30"} [2026-01-11 22:01:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3QjdEQTE3NkI3MjZGRUUxAA== [2026-01-11 22:01:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:31:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRDE3M0NBQ0JCOTlCRDRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRDE3M0NBQ0JCOTlCRDRBAA==", "timestamp": "1768149065", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:01:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:01:07] [INFO] Sending instructions to 917202000200 [2026-01-11 22:01:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:01:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:01:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0b002df750d4534a38b4ca84feb647d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:01:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRDE3M0NBQ0JCOTlCRDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRDE3M0NBQ0JCOTlCRDRBAA==\",\"timestamp\":\"1768149065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:07+05:30"} [2026-01-11 22:01:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRDE3M0NBQ0JCOTlCRDRBAA== [2026-01-11 22:01:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRDE3M0NBQ0JCOTlCRDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcyRDE3M0NBQ0JCOTlCRDRBAA==\",\"timestamp\":\"1768149065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:07+05:30"} [2026-01-11 22:01:08] [DEBUG] Ignoring event: delivered [2026-01-11 22:01:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:31:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGMDU1MEFGNDZFRDE2Q0NEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGMDU1MEFGNDZFRDE2Q0NEAA==", "timestamp": "1768149070", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:01:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:01:12] [INFO] Sending instructions to 917202000200 [2026-01-11 22:01:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:01:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:01:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69f1982b5e714a80a01a46a917b6a4c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:01:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGMDU1MEFGNDZFRDE2Q0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGMDU1MEFGNDZFRDE2Q0NEAA==\",\"timestamp\":\"1768149070\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:12+05:30"} [2026-01-11 22:01:13] [DEBUG] Ignoring event: delivered [2026-01-11 22:01:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGMDU1MEFGNDZFRDE2Q0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGMDU1MEFGNDZFRDE2Q0NEAA==\",\"timestamp\":\"1768149070\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:12+05:30"} [2026-01-11 22:01:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGMDU1MEFGNDZFRDE2Q0NEAA== [2026-01-11 22:01:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:31:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5ODYzM0UxQ0M0MzI3NEZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5ODYzM0UxQ0M0MzI3NEZDAA==", "timestamp": "1768149106", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:01:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:01:48] [INFO] Sending instructions to 917202000200 [2026-01-11 22:01:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:01:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:01:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d026f313390482fbd185095feefc6ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:01:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5ODYzM0UxQ0M0MzI3NEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5ODYzM0UxQ0M0MzI3NEZDAA==\",\"timestamp\":\"1768149106\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:51+05:30"} [2026-01-11 22:01:53] [DEBUG] Ignoring event: delivered [2026-01-11 22:01:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5ODYzM0UxQ0M0MzI3NEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5ODYzM0UxQ0M0MzI3NEZDAA==\",\"timestamp\":\"1768149106\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:51+05:30"} [2026-01-11 22:01:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA5ODYzM0UxQ0M0MzI3NEZDAA== [2026-01-11 22:01:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:31:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyOUY5RkE3QzRDNDc1RjY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyOUY5RkE3QzRDNDc1RjY1AA==", "timestamp": "1768149112", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:01:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:01:54] [INFO] Sending instructions to 917202000200 [2026-01-11 22:01:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:01:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:01:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "239aaf1dde69409ab4ce2dbcd3aa7967", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyOUY5RkE3QzRDNDc1RjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyOUY5RkE3QzRDNDc1RjY1AA==\",\"timestamp\":\"1768149112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:54+05:30"} [2026-01-11 22:01:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyOUY5RkE3QzRDNDc1RjY1AA== [2026-01-11 22:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyOUY5RkE3QzRDNDc1RjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQyOUY5RkE3QzRDNDc1RjY1AA==\",\"timestamp\":\"1768149112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:01:54+05:30"} [2026-01-11 22:01:54] [DEBUG] Ignoring event: delivered [2026-01-11 22:02:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:32:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NDFDRUY2RjEwMkFCMzMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NDFDRUY2RjEwMkFCMzMwAA==", "timestamp": "1768149148", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:02:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:02:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:02:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:02:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:02:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48adc75a53064fb694073e2504f7cdb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:02:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:02:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NDFDRUY2RjEwMkFCMzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NDFDRUY2RjEwMkFCMzMwAA==\",\"timestamp\":\"1768149148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:02:31+05:30"} [2026-01-11 22:02:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NDFDRUY2RjEwMkFCMzMwAA== [2026-01-11 22:02:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:02:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NDFDRUY2RjEwMkFCMzMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NDFDRUY2RjEwMkFCMzMwAA==\",\"timestamp\":\"1768149148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:02:31+05:30"} [2026-01-11 22:02:31] [DEBUG] Ignoring event: delivered [2026-01-11 22:02:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:32:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDRTU0NDg0MDBDODM2QjEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDRTU0NDg0MDBDODM2QjEwAA==", "timestamp": "1768149154", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:02:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:02:36] [INFO] Sending instructions to 917202000200 [2026-01-11 22:02:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:02:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:02:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c78dce63bb1451fb43095e456150d80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:02:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDRTU0NDg0MDBDODM2QjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDRTU0NDg0MDBDODM2QjEwAA==\",\"timestamp\":\"1768149154\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:02:36+05:30"} [2026-01-11 22:02:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDRTU0NDg0MDBDODM2QjEwAA== [2026-01-11 22:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:02:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDRTU0NDg0MDBDODM2QjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDRTU0NDg0MDBDODM2QjEwAA==\",\"timestamp\":\"1768149154\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:02:37+05:30"} [2026-01-11 22:02:37] [DEBUG] Ignoring event: delivered [2026-01-11 22:02:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:32:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMjAxNDlDMzQyMEE1N0FCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMjAxNDlDMzQyMEE1N0FCAA==", "timestamp": "1768149159", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:02:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:02:41] [INFO] Sending instructions to 917202000200 [2026-01-11 22:02:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:02:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:02:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d29cc3ded1f4220a62a440077acb39f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:02:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:02:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMjAxNDlDMzQyMEE1N0FCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMjAxNDlDMzQyMEE1N0FCAA==\",\"timestamp\":\"1768149159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:02:41+05:30"} [2026-01-11 22:02:41] [DEBUG] Ignoring event: delivered [2026-01-11 22:02:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:02:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMjAxNDlDMzQyMEE1N0FCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMjAxNDlDMzQyMEE1N0FCAA==\",\"timestamp\":\"1768149159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:02:41+05:30"} [2026-01-11 22:02:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMjAxNDlDMzQyMEE1N0FCAA== [2026-01-11 22:03:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:33:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkwN0NDQTA1MTYwODA0RjRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkwN0NDQTA1MTYwODA0RjRFAA==", "timestamp": "1768149195", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:03:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:03:17] [INFO] Sending instructions to 917202000200 [2026-01-11 22:03:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:03:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:03:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33616d9400e94e5cb792dc2d99d19724", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkwN0NDQTA1MTYwODA0RjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkwN0NDQTA1MTYwODA0RjRFAA==\",\"timestamp\":\"1768149195\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:17+05:30"} [2026-01-11 22:03:17] [DEBUG] Ignoring event: delivered [2026-01-11 22:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkwN0NDQTA1MTYwODA0RjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkwN0NDQTA1MTYwODA0RjRFAA==\",\"timestamp\":\"1768149195\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:17+05:30"} [2026-01-11 22:03:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzkwN0NDQTA1MTYwODA0RjRFAA== [2026-01-11 22:03:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:33:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNDRUJCRUE4NjEwQ0NCRkQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNDRUJCRUE4NjEwQ0NCRkQ0AA==", "timestamp": "1768149200", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:03:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:03:22] [INFO] Sending instructions to 917202000200 [2026-01-11 22:03:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:03:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:03:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11e27d88c2644f06892688584682f060", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:03:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNDRUJCRUE4NjEwQ0NCRkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNDRUJCRUE4NjEwQ0NCRkQ0AA==\",\"timestamp\":\"1768149200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:22+05:30"} [2026-01-11 22:03:23] [DEBUG] Ignoring event: delivered [2026-01-11 22:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNDRUJCRUE4NjEwQ0NCRkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNDRUJCRUE4NjEwQ0NCRkQ0AA==\",\"timestamp\":\"1768149200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:22+05:30"} [2026-01-11 22:03:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNDRUJCRUE4NjEwQ0NCRkQ0AA== [2026-01-11 22:03:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:33:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NEMxREUyRDQ5QTEyNDBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NEMxREUyRDQ5QTEyNDBBAA==", "timestamp": "1768149206", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:03:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:03:27] [INFO] Sending instructions to 917202000200 [2026-01-11 22:03:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:03:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:03:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "665373e781c348bd82b9b07f06fd2b61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:03:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NEMxREUyRDQ5QTEyNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NEMxREUyRDQ5QTEyNDBBAA==\",\"timestamp\":\"1768149206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:30+05:30"} [2026-01-11 22:03:31] [DEBUG] Ignoring event: delivered [2026-01-11 22:03:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NEMxREUyRDQ5QTEyNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NEMxREUyRDQ5QTEyNDBBAA==\",\"timestamp\":\"1768149206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:30+05:30"} [2026-01-11 22:03:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NEMxREUyRDQ5QTEyNDBBAA== [2026-01-11 22:03:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:33:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5NjE0QTEzN0Q1NUU0RjUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5NjE0QTEzN0Q1NUU0RjUwAA==", "timestamp": "1768149211", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:03:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:03:33] [INFO] Sending instructions to 917202000200 [2026-01-11 22:03:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:03:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:03:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce1bb3dec2c442da9d41ade554159997", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5NjE0QTEzN0Q1NUU0RjUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5NjE0QTEzN0Q1NUU0RjUwAA==\",\"timestamp\":\"1768149211\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:33+05:30"} [2026-01-11 22:03:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5NjE0QTEzN0Q1NUU0RjUwAA== [2026-01-11 22:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5NjE0QTEzN0Q1NUU0RjUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5NjE0QTEzN0Q1NUU0RjUwAA==\",\"timestamp\":\"1768149211\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:33+05:30"} [2026-01-11 22:03:34] [DEBUG] Ignoring event: delivered [2026-01-11 22:03:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:33:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDQjBFN0Y3N0QxMkQyOTI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDQjBFN0Y3N0QxMkQyOTI3AA==", "timestamp": "1768149216", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:03:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:03:37] [INFO] Sending instructions to 917202000200 [2026-01-11 22:03:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:03:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:03:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f338f4fa273a4b39a88c30ab338c90ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:03:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDQjBFN0Y3N0QxMkQyOTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDQjBFN0Y3N0QxMkQyOTI3AA==\",\"timestamp\":\"1768149216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:38+05:30"} [2026-01-11 22:03:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDQjBFN0Y3N0QxMkQyOTI3AA== [2026-01-11 22:03:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDQjBFN0Y3N0QxMkQyOTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDQjBFN0Y3N0QxMkQyOTI3AA==\",\"timestamp\":\"1768149216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:38+05:30"} [2026-01-11 22:03:38] [DEBUG] Ignoring event: delivered [2026-01-11 22:03:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:33:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQ0ZGMUI3MDlEQ0YxNUE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQ0ZGMUI3MDlEQ0YxNUE1AA==", "timestamp": "1768149221", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:03:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:03:43] [INFO] Sending instructions to 917202000200 [2026-01-11 22:03:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:03:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:03:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4011ce39b612412eae299c9f8d0b3c80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:03:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQ0ZGMUI3MDlEQ0YxNUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQ0ZGMUI3MDlEQ0YxNUE1AA==\",\"timestamp\":\"1768149221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:43+05:30"} [2026-01-11 22:03:44] [DEBUG] Ignoring event: delivered [2026-01-11 22:03:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQ0ZGMUI3MDlEQ0YxNUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQ0ZGMUI3MDlEQ0YxNUE1AA==\",\"timestamp\":\"1768149221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:43+05:30"} [2026-01-11 22:03:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQ0ZGMUI3MDlEQ0YxNUE1AA== [2026-01-11 22:03:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:33:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGMTYxNTAxQkM2NzBFODQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGMTYxNTAxQkM2NzBFODQ0AA==", "timestamp": "1768149226", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:03:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:03:50] [INFO] Sending instructions to 917202000200 [2026-01-11 22:03:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:03:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:03:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f239595861724a939ea59084fac61765", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:03:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGMTYxNTAxQkM2NzBFODQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGMTYxNTAxQkM2NzBFODQ0AA==\",\"timestamp\":\"1768149226\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:50+05:30"} [2026-01-11 22:03:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGMTYxNTAxQkM2NzBFODQ0AA== [2026-01-11 22:03:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGMTYxNTAxQkM2NzBFODQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGMTYxNTAxQkM2NzBFODQ0AA==\",\"timestamp\":\"1768149226\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:03:50+05:30"} [2026-01-11 22:03:51] [DEBUG] Ignoring event: delivered [2026-01-11 22:03:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:33:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjczQUJFRThEQzcwMkRGOTcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjczQUJFRThEQzcwMkRGOTcyAA==", "timestamp": "1768149233", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:03:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:03:56] [INFO] Sending instructions to 917202000200 [2026-01-11 22:03:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:03:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:03:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c51685a66c84427c8be1fd3b9149c1c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:04:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:34:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1RkZBQ0U2MjgzNzQzOEU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1RkZBQ0U2MjgzNzQzOEU1AA==", "timestamp": "1768149239", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:04:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:04:01] [INFO] Sending instructions to 917202000200 [2026-01-11 22:04:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:04:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:04:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1eb6f2a7242a42e49f54e4f944852e40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:04:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjczQUJFRThEQzcwMkRGOTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjczQUJFRThEQzcwMkRGOTcyAA==\",\"timestamp\":\"1768149233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:00+05:30"} [2026-01-11 22:04:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjczQUJFRThEQzcwMkRGOTcyAA== [2026-01-11 22:04:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:03:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjczQUJFRThEQzcwMkRGOTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjczQUJFRThEQzcwMkRGOTcyAA==\",\"timestamp\":\"1768149233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:00+05:30"} [2026-01-11 22:04:02] [DEBUG] Ignoring event: delivered [2026-01-11 22:04:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1RkZBQ0U2MjgzNzQzOEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1RkZBQ0U2MjgzNzQzOEU1AA==\",\"timestamp\":\"1768149239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:03+05:30"} [2026-01-11 22:04:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1RkZBQ0U2MjgzNzQzOEU1AA== [2026-01-11 22:04:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1RkZBQ0U2MjgzNzQzOEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1RkZBQ0U2MjgzNzQzOEU1AA==\",\"timestamp\":\"1768149239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:03+05:30"} [2026-01-11 22:04:05] [DEBUG] Ignoring event: delivered [2026-01-11 22:04:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:34:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4Q0NGQTY4OTVFNkMwOEQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4Q0NGQTY4OTVFNkMwOEQ1AA==", "timestamp": "1768149276", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:04:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:04:38] [INFO] Sending instructions to 917202000200 [2026-01-11 22:04:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:04:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:04:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c1345bc7e1e4bffa6029c650e8f7261", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4Q0NGQTY4OTVFNkMwOEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4Q0NGQTY4OTVFNkMwOEQ1AA==\",\"timestamp\":\"1768149276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:39+05:30"} [2026-01-11 22:04:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4Q0NGQTY4OTVFNkMwOEQ1AA== [2026-01-11 22:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4Q0NGQTY4OTVFNkMwOEQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4Q0NGQTY4OTVFNkMwOEQ1AA==\",\"timestamp\":\"1768149276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:39+05:30"} [2026-01-11 22:04:41] [DEBUG] Ignoring event: delivered [2026-01-11 22:04:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:34:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDQkIzNUFDRDY1OUUzQzg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDQkIzNUFDRDY1OUUzQzg1AA==", "timestamp": "1768149281", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:04:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:04:43] [INFO] Sending instructions to 917202000200 [2026-01-11 22:04:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:04:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:04:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "035098ee72fc480ca068b273c5477cfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:04:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDQkIzNUFDRDY1OUUzQzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDQkIzNUFDRDY1OUUzQzg1AA==\",\"timestamp\":\"1768149281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:44+05:30"} [2026-01-11 22:04:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDQkIzNUFDRDY1OUUzQzg1AA== [2026-01-11 22:04:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDQkIzNUFDRDY1OUUzQzg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDQkIzNUFDRDY1OUUzQzg1AA==\",\"timestamp\":\"1768149281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:44+05:30"} [2026-01-11 22:04:44] [DEBUG] Ignoring event: delivered [2026-01-11 22:04:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:34:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEMzRTYzMEJGQUZGQjhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEMzRTYzMEJGQUZGQjhBAA==", "timestamp": "1768149287", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:04:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:04:48] [INFO] Sending instructions to 917202000200 [2026-01-11 22:04:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:04:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:04:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "192059c4f29b43f5973bf10f0d97da80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:04:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEMzRTYzMEJGQUZGQjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEMzRTYzMEJGQUZGQjhBAA==\",\"timestamp\":\"1768149287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:49+05:30"} [2026-01-11 22:04:50] [DEBUG] Ignoring event: delivered [2026-01-11 22:04:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEMzRTYzMEJGQUZGQjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEMzRTYzMEJGQUZGQjhBAA==\",\"timestamp\":\"1768149287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:49+05:30"} [2026-01-11 22:04:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJBMEMzRTYzMEJGQUZGQjhBAA== [2026-01-11 22:04:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:34:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQTdGMTc4NzJCNjBBNEMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQTdGMTc4NzJCNjBBNEMwAA==", "timestamp": "1768149292", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:04:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:04:54] [INFO] Sending instructions to 917202000200 [2026-01-11 22:04:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:04:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:04:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce76b44c11bb42deb834e62434d50166", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:04:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQTdGMTc4NzJCNjBBNEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQTdGMTc4NzJCNjBBNEMwAA==\",\"timestamp\":\"1768149292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:54+05:30"} [2026-01-11 22:04:55] [DEBUG] Ignoring event: delivered [2026-01-11 22:04:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:04:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQTdGMTc4NzJCNjBBNEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQTdGMTc4NzJCNjBBNEMwAA==\",\"timestamp\":\"1768149292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:04:54+05:30"} [2026-01-11 22:04:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQTdGMTc4NzJCNjBBNEMwAA== [2026-01-11 22:05:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:35:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MjQ1NzdCRURGN0M1QTg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MjQ1NzdCRURGN0M1QTg4AA==", "timestamp": "1768149328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:05:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:05:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:05:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:05:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:05:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82ad194bbdc64ccfae37c7c36fbdf70d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:05:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:05:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MjQ1NzdCRURGN0M1QTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MjQ1NzdCRURGN0M1QTg4AA==\",\"timestamp\":\"1768149328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:05:34+05:30"} [2026-01-11 22:05:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MjQ1NzdCRURGN0M1QTg4AA== [2026-01-11 22:05:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:05:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MjQ1NzdCRURGN0M1QTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MjQ1NzdCRURGN0M1QTg4AA==\",\"timestamp\":\"1768149328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:05:34+05:30"} [2026-01-11 22:05:34] [DEBUG] Ignoring event: delivered [2026-01-11 22:05:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:35:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQxMzBENDlDODFGOTI4OEM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQxMzBENDlDODFGOTI4OEM0AA==", "timestamp": "1768149334", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:05:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:05:36] [INFO] Sending instructions to 917202000200 [2026-01-11 22:05:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:05:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:05:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47b0abe5f59145d4a1a556da9e84c6ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:05:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:05:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQxMzBENDlDODFGOTI4OEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQxMzBENDlDODFGOTI4OEM0AA==\",\"timestamp\":\"1768149334\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:05:37+05:30"} [2026-01-11 22:05:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQxMzBENDlDODFGOTI4OEM0AA== [2026-01-11 22:05:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:05:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQxMzBENDlDODFGOTI4OEM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQxMzBENDlDODFGOTI4OEM0AA==\",\"timestamp\":\"1768149334\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:05:37+05:30"} [2026-01-11 22:05:37] [DEBUG] Ignoring event: delivered [2026-01-11 22:05:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:35:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI5RTkzRjAxNzc2NTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI5RTkzRjAxNzc2NTM5AA==", "timestamp": "1768149339", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:05:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:05:41] [INFO] Sending instructions to 917202000200 [2026-01-11 22:05:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:05:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:05:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cd13057ecba4142a9a7318371ee4421", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:05:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:05:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI5RTkzRjAxNzc2NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI5RTkzRjAxNzc2NTM5AA==\",\"timestamp\":\"1768149339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:05:43+05:30"} [2026-01-11 22:05:44] [DEBUG] Ignoring event: delivered [2026-01-11 22:05:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:05:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI5RTkzRjAxNzc2NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI5RTkzRjAxNzc2NTM5AA==\",\"timestamp\":\"1768149339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:05:43+05:30"} [2026-01-11 22:05:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0QUI5RTkzRjAxNzc2NTM5AA== [2026-01-11 22:06:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:36:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCRDAxM0IyREFDQzUyMDlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCRDAxM0IyREFDQzUyMDlDAA==", "timestamp": "1768149375", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:06:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:06:17] [INFO] Sending instructions to 917202000200 [2026-01-11 22:06:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:06:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:06:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a2ff23d734849cfa61df49f00014e57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCRDAxM0IyREFDQzUyMDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCRDAxM0IyREFDQzUyMDlDAA==\",\"timestamp\":\"1768149375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:18+05:30"} [2026-01-11 22:06:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCRDAxM0IyREFDQzUyMDlDAA== [2026-01-11 22:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCRDAxM0IyREFDQzUyMDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZCRDAxM0IyREFDQzUyMDlDAA==\",\"timestamp\":\"1768149375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:18+05:30"} [2026-01-11 22:06:18] [DEBUG] Ignoring event: delivered [2026-01-11 22:06:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:36:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5RTU3QjA3NUMzRjk2NDREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5RTU3QjA3NUMzRjk2NDREAA==", "timestamp": "1768149380", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:06:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:06:22] [INFO] Sending instructions to 917202000200 [2026-01-11 22:06:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:06:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:06:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bcc2136a0e9a4132a09d20eb4aaec297", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5RTU3QjA3NUMzRjk2NDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5RTU3QjA3NUMzRjk2NDREAA==\",\"timestamp\":\"1768149380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:23+05:30"} [2026-01-11 22:06:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5RTU3QjA3NUMzRjk2NDREAA== [2026-01-11 22:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5RTU3QjA3NUMzRjk2NDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5RTU3QjA3NUMzRjk2NDREAA==\",\"timestamp\":\"1768149380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:23+05:30"} [2026-01-11 22:06:24] [DEBUG] Ignoring event: delivered [2026-01-11 22:06:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:36:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwMUJBMDU4Q0EwNjhGODYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwMUJBMDU4Q0EwNjhGODYxAA==", "timestamp": "1768149385", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:06:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:06:27] [INFO] Sending instructions to 917202000200 [2026-01-11 22:06:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:06:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:06:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52358f59c650492294dce31c17aa0e08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:06:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwMUJBMDU4Q0EwNjhGODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwMUJBMDU4Q0EwNjhGODYxAA==\",\"timestamp\":\"1768149385\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:29+05:30"} [2026-01-11 22:06:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwMUJBMDU4Q0EwNjhGODYxAA== [2026-01-11 22:06:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwMUJBMDU4Q0EwNjhGODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwMUJBMDU4Q0EwNjhGODYxAA==\",\"timestamp\":\"1768149385\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:29+05:30"} [2026-01-11 22:06:30] [DEBUG] Ignoring event: delivered [2026-01-11 22:06:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:36:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2MkJBNTc2QTg5NzI5RjJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2MkJBNTc2QTg5NzI5RjJDAA==", "timestamp": "1768149390", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:06:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:06:32] [INFO] Sending instructions to 917202000200 [2026-01-11 22:06:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:06:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:06:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a441f53f3bbb4b609270a38b96eec3d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:06:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2MkJBNTc2QTg5NzI5RjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2MkJBNTc2QTg5NzI5RjJDAA==\",\"timestamp\":\"1768149390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:33+05:30"} [2026-01-11 22:06:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2MkJBNTc2QTg5NzI5RjJDAA== [2026-01-11 22:06:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2MkJBNTc2QTg5NzI5RjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU2MkJBNTc2QTg5NzI5RjJDAA==\",\"timestamp\":\"1768149390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:33+05:30"} [2026-01-11 22:06:34] [DEBUG] Ignoring event: delivered [2026-01-11 22:06:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:36:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MUFFODNDMjNGMkQ4RkI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MUFFODNDMjNGMkQ4RkI5AA==", "timestamp": "1768149395", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:06:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:06:37] [INFO] Sending instructions to 917202000200 [2026-01-11 22:06:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:06:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:06:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ca2151925e4498aab5b8fc4ea5959ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:06:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MUFFODNDMjNGMkQ4RkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MUFFODNDMjNGMkQ4RkI5AA==\",\"timestamp\":\"1768149395\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:41+05:30"} [2026-01-11 22:06:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MUFFODNDMjNGMkQ4RkI5AA== [2026-01-11 22:06:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MUFFODNDMjNGMkQ4RkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MUFFODNDMjNGMkQ4RkI5AA==\",\"timestamp\":\"1768149395\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:41+05:30"} [2026-01-11 22:06:41] [DEBUG] Ignoring event: delivered [2026-01-11 22:06:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:36:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNTBGQ0QxNDMwQzAzQjdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNTBGQ0QxNDMwQzAzQjdCAA==", "timestamp": "1768149400", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:06:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:06:42] [INFO] Sending instructions to 917202000200 [2026-01-11 22:06:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:06:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:06:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebc2e8390c184250976ed855509a5566", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:06:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNTBGQ0QxNDMwQzAzQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNTBGQ0QxNDMwQzAzQjdCAA==\",\"timestamp\":\"1768149400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:44+05:30"} [2026-01-11 22:06:45] [DEBUG] Ignoring event: delivered [2026-01-11 22:06:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:06:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNTBGQ0QxNDMwQzAzQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNTBGQ0QxNDMwQzAzQjdCAA==\",\"timestamp\":\"1768149400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:06:44+05:30"} [2026-01-11 22:06:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNTBGQ0QxNDMwQzAzQjdCAA== [2026-01-11 22:07:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:37:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyNkVGMDIxOTFBODQyQjI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyNkVGMDIxOTFBODQyQjI0AA==", "timestamp": "1768149436", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:07:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:07:18] [INFO] Sending instructions to 917202000200 [2026-01-11 22:07:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:07:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:07:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e97b27681af44092a4831dc93c7c580a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:07:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:07:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyNkVGMDIxOTFBODQyQjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyNkVGMDIxOTFBODQyQjI0AA==\",\"timestamp\":\"1768149436\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:07:18+05:30"} [2026-01-11 22:07:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyNkVGMDIxOTFBODQyQjI0AA== [2026-01-11 22:07:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:07:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyNkVGMDIxOTFBODQyQjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyNkVGMDIxOTFBODQyQjI0AA==\",\"timestamp\":\"1768149436\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:07:18+05:30"} [2026-01-11 22:07:19] [DEBUG] Ignoring event: delivered [2026-01-11 22:07:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:37:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4RDFCRTkxRkQ3NzYxQTcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4RDFCRTkxRkQ3NzYxQTcxAA==", "timestamp": "1768149441", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:07:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:07:23] [INFO] Sending instructions to 917202000200 [2026-01-11 22:07:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:07:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:07:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "483067bf76a64724a689ac14b2af1b28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:07:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4RDFCRTkxRkQ3NzYxQTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4RDFCRTkxRkQ3NzYxQTcxAA==\",\"timestamp\":\"1768149441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:07:24+05:30"} [2026-01-11 22:07:25] [DEBUG] Ignoring event: delivered [2026-01-11 22:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:07:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4RDFCRTkxRkQ3NzYxQTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4RDFCRTkxRkQ3NzYxQTcxAA==\",\"timestamp\":\"1768149441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:07:24+05:30"} [2026-01-11 22:07:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4RDFCRTkxRkQ3NzYxQTcxAA== [2026-01-11 22:07:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:37:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNDk2NzNDMzc1REM5MTdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNDk2NzNDMzc1REM5MTdDAA==", "timestamp": "1768149478", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:07:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:07:59] [INFO] Sending instructions to 917202000200 [2026-01-11 22:07:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:07:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:07:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f64f62f4887b4e5288b8c0875bc0bf6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:08:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:07:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNDk2NzNDMzc1REM5MTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNDk2NzNDMzc1REM5MTdDAA==\",\"timestamp\":\"1768149478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:01+05:30"} [2026-01-11 22:08:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNDk2NzNDMzc1REM5MTdDAA== [2026-01-11 22:08:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:07:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNDk2NzNDMzc1REM5MTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURCNDk2NzNDMzc1REM5MTdDAA==\",\"timestamp\":\"1768149478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:01+05:30"} [2026-01-11 22:08:02] [DEBUG] Ignoring event: delivered [2026-01-11 22:08:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:38:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEODkxQTlGRDQzRTFGQzc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEODkxQTlGRDQzRTFGQzc4AA==", "timestamp": "1768149483", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:08:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:08:05] [INFO] Sending instructions to 917202000200 [2026-01-11 22:08:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:08:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:08:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "493320a814964da2acd590f77da5dad2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:08:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEODkxQTlGRDQzRTFGQzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEODkxQTlGRDQzRTFGQzc4AA==\",\"timestamp\":\"1768149483\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:07+05:30"} [2026-01-11 22:08:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEODkxQTlGRDQzRTFGQzc4AA== [2026-01-11 22:08:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEODkxQTlGRDQzRTFGQzc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEODkxQTlGRDQzRTFGQzc4AA==\",\"timestamp\":\"1768149483\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:07+05:30"} [2026-01-11 22:08:07] [DEBUG] Ignoring event: delivered [2026-01-11 22:08:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:38:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA2RThDOUE4NTcxNjI2MEY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA2RThDOUE4NTcxNjI2MEY5AA==", "timestamp": "1768149488", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:08:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:08:10] [INFO] Sending instructions to 917202000200 [2026-01-11 22:08:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:08:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:08:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0521ebaaaf14397bcec0dce415da4f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA2RThDOUE4NTcxNjI2MEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA2RThDOUE4NTcxNjI2MEY5AA==\",\"timestamp\":\"1768149488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:10+05:30"} [2026-01-11 22:08:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA2RThDOUE4NTcxNjI2MEY5AA== [2026-01-11 22:08:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA2RThDOUE4NTcxNjI2MEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA2RThDOUE4NTcxNjI2MEY5AA==\",\"timestamp\":\"1768149488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:10+05:30"} [2026-01-11 22:08:11] [DEBUG] Ignoring event: delivered [2026-01-11 22:08:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:38:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERkUyNUFFQUQwQ0QzQjY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERkUyNUFFQUQwQ0QzQjY3AA==", "timestamp": "1768149493", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:08:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:08:15] [INFO] Sending instructions to 917202000200 [2026-01-11 22:08:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:08:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:08:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78de84e2c29042848432c663be9e533e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERkUyNUFFQUQwQ0QzQjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERkUyNUFFQUQwQ0QzQjY3AA==\",\"timestamp\":\"1768149493\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:16+05:30"} [2026-01-11 22:08:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERkUyNUFFQUQwQ0QzQjY3AA== [2026-01-11 22:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERkUyNUFFQUQwQ0QzQjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZERkUyNUFFQUQwQ0QzQjY3AA==\",\"timestamp\":\"1768149493\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:16+05:30"} [2026-01-11 22:08:16] [DEBUG] Ignoring event: delivered [2026-01-11 22:08:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:38:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2QjIzNDA1QTk2ODlCNEMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2QjIzNDA1QTk2ODlCNEMyAA==", "timestamp": "1768149529", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:08:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:08:51] [INFO] Sending instructions to 917202000200 [2026-01-11 22:08:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:08:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:08:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d79f3a854634241abf2e887bc5a18c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2QjIzNDA1QTk2ODlCNEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2QjIzNDA1QTk2ODlCNEMyAA==\",\"timestamp\":\"1768149529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:52+05:30"} [2026-01-11 22:08:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2QjIzNDA1QTk2ODlCNEMyAA== [2026-01-11 22:08:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2QjIzNDA1QTk2ODlCNEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2QjIzNDA1QTk2ODlCNEMyAA==\",\"timestamp\":\"1768149529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:52+05:30"} [2026-01-11 22:08:53] [DEBUG] Ignoring event: delivered [2026-01-11 22:08:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:38:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NDFDNDM0MUM0NUEzRDhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NDFDNDM0MUM0NUEzRDhDAA==", "timestamp": "1768149535", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:08:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:08:57] [INFO] Sending instructions to 917202000200 [2026-01-11 22:08:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:08:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:08:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb00b9bf32d4446d851867490973f8d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NDFDNDM0MUM0NUEzRDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NDFDNDM0MUM0NUEzRDhDAA==\",\"timestamp\":\"1768149535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:57+05:30"} [2026-01-11 22:08:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NDFDNDM0MUM0NUEzRDhDAA== [2026-01-11 22:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:08:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NDFDNDM0MUM0NUEzRDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NDFDNDM0MUM0NUEzRDhDAA==\",\"timestamp\":\"1768149535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:08:57+05:30"} [2026-01-11 22:08:57] [DEBUG] Ignoring event: delivered [2026-01-11 22:09:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:39:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBMjlFMTU5RDE2MEMwQ0Q2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBMjlFMTU5RDE2MEMwQ0Q2AA==", "timestamp": "1768149540", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:09:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:09:02] [INFO] Sending instructions to 917202000200 [2026-01-11 22:09:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:09:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:09:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5822daecefc84bbea92037dc53fc5b32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:09:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBMjlFMTU5RDE2MEMwQ0Q2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBMjlFMTU5RDE2MEMwQ0Q2AA==\",\"timestamp\":\"1768149540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:03+05:30"} [2026-01-11 22:09:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBMjlFMTU5RDE2MEMwQ0Q2AA== [2026-01-11 22:09:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBMjlFMTU5RDE2MEMwQ0Q2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBMjlFMTU5RDE2MEMwQ0Q2AA==\",\"timestamp\":\"1768149540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:03+05:30"} [2026-01-11 22:09:04] [DEBUG] Ignoring event: delivered [2026-01-11 22:09:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:39:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MTRCNDlBRUJGOTZEQUFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MTRCNDlBRUJGOTZEQUFEAA==", "timestamp": "1768149545", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:09:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:09:07] [INFO] Sending instructions to 917202000200 [2026-01-11 22:09:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:09:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:09:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e067d3437cfd425c9e7a6d8117ff9024", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MTRCNDlBRUJGOTZEQUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MTRCNDlBRUJGOTZEQUFEAA==\",\"timestamp\":\"1768149545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:08+05:30"} [2026-01-11 22:09:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MTRCNDlBRUJGOTZEQUFEAA== [2026-01-11 22:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MTRCNDlBRUJGOTZEQUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MTRCNDlBRUJGOTZEQUFEAA==\",\"timestamp\":\"1768149545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:09+05:30"} [2026-01-11 22:09:09] [DEBUG] Ignoring event: delivered [2026-01-11 22:09:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:39:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNkZGNDQ3MTVFRDlBMTM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNkZGNDQ3MTVFRDlBMTM0AA==", "timestamp": "1768149581", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:09:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:09:42] [INFO] Sending instructions to 917202000200 [2026-01-11 22:09:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:09:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:09:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fef4804104c439fbfe2b2eec99b4d47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:09:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNkZGNDQ3MTVFRDlBMTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNkZGNDQ3MTVFRDlBMTM0AA==\",\"timestamp\":\"1768149581\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:43+05:30"} [2026-01-11 22:09:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNkZGNDQ3MTVFRDlBMTM0AA== [2026-01-11 22:09:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNkZGNDQ3MTVFRDlBMTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNkZGNDQ3MTVFRDlBMTM0AA==\",\"timestamp\":\"1768149581\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:43+05:30"} [2026-01-11 22:09:44] [DEBUG] Ignoring event: delivered [2026-01-11 22:09:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:39:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMEIzNEY3NURFRkMyNTlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMEIzNEY3NURFRkMyNTlEAA==", "timestamp": "1768149586", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:09:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:09:47] [INFO] Sending instructions to 917202000200 [2026-01-11 22:09:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:09:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:09:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b8580a801f44858bfdc7e9724fd7c33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMEIzNEY3NURFRkMyNTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMEIzNEY3NURFRkMyNTlEAA==\",\"timestamp\":\"1768149586\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:49+05:30"} [2026-01-11 22:09:50] [DEBUG] Ignoring event: delivered [2026-01-11 22:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMEIzNEY3NURFRkMyNTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMEIzNEY3NURFRkMyNTlEAA==\",\"timestamp\":\"1768149586\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:49+05:30"} [2026-01-11 22:09:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCMEIzNEY3NURFRkMyNTlEAA== [2026-01-11 22:09:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:39:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1NUQ3MDQ1ODUxRjkyOEFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1NUQ3MDQ1ODUxRjkyOEFFAA==", "timestamp": "1768149591", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:09:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:09:53] [INFO] Sending instructions to 917202000200 [2026-01-11 22:09:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:09:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:09:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84ed60309e0e42949307a85067c225ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:09:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1NUQ3MDQ1ODUxRjkyOEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1NUQ3MDQ1ODUxRjkyOEFFAA==\",\"timestamp\":\"1768149591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:55+05:30"} [2026-01-11 22:09:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1NUQ3MDQ1ODUxRjkyOEFFAA== [2026-01-11 22:09:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:09:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1NUQ3MDQ1ODUxRjkyOEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk1NUQ3MDQ1ODUxRjkyOEFFAA==\",\"timestamp\":\"1768149591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:09:55+05:30"} [2026-01-11 22:09:56] [DEBUG] Ignoring event: delivered [2026-01-11 22:10:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:40:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwOTcwQUNENDkzNzdBNUI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwOTcwQUNENDkzNzdBNUI2AA==", "timestamp": "1768149627", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:10:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:10:29] [INFO] Sending instructions to 917202000200 [2026-01-11 22:10:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:10:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:10:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d5448f71cff46358bf7f6767ffcd49e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwOTcwQUNENDkzNzdBNUI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwOTcwQUNENDkzNzdBNUI2AA==\",\"timestamp\":\"1768149627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:10:31+05:30"} [2026-01-11 22:10:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwOTcwQUNENDkzNzdBNUI2AA== [2026-01-11 22:10:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwOTcwQUNENDkzNzdBNUI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwOTcwQUNENDkzNzdBNUI2AA==\",\"timestamp\":\"1768149627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:10:31+05:30"} [2026-01-11 22:10:31] [DEBUG] Ignoring event: delivered [2026-01-11 22:10:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:40:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY3MTg3OTNEMTc1QTI3NkE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY3MTg3OTNEMTc1QTI3NkE2AA==", "timestamp": "1768149633", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:10:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:10:35] [INFO] Sending instructions to 917202000200 [2026-01-11 22:10:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:10:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:10:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66cad4f0201d4751a6fe9625aa908ffe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:10:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY3MTg3OTNEMTc1QTI3NkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY3MTg3OTNEMTc1QTI3NkE2AA==\",\"timestamp\":\"1768149633\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:10:35+05:30"} [2026-01-11 22:10:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY3MTg3OTNEMTc1QTI3NkE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY3MTg3OTNEMTc1QTI3NkE2AA==\",\"timestamp\":\"1768149633\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:10:35+05:30"} [2026-01-11 22:10:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY3MTg3OTNEMTc1QTI3NkE2AA== [2026-01-11 22:10:36] [DEBUG] Ignoring event: delivered [2026-01-11 22:10:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:40:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCRUQ2MzdDQTlBMUFGRjg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCRUQ2MzdDQTlBMUFGRjg3AA==", "timestamp": "1768149638", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:10:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:10:40] [INFO] Sending instructions to 917202000200 [2026-01-11 22:10:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:10:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:10:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c8eaa8178bb437fa034100aeff4adb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:10:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCRUQ2MzdDQTlBMUFGRjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCRUQ2MzdDQTlBMUFGRjg3AA==\",\"timestamp\":\"1768149638\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:10:45+05:30"} [2026-01-11 22:10:48] [DEBUG] Ignoring event: delivered [2026-01-11 22:10:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:10:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCRUQ2MzdDQTlBMUFGRjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCRUQ2MzdDQTlBMUFGRjg3AA==\",\"timestamp\":\"1768149638\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:10:45+05:30"} [2026-01-11 22:10:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZCRUQ2MzdDQTlBMUFGRjg3AA== [2026-01-11 22:11:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:41:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQ0M0OUQyMUQ3NEI3NEVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQ0M0OUQyMUQ3NEI3NEVBAA==", "timestamp": "1768149674", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:11:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:11:17] [INFO] Sending instructions to 917202000200 [2026-01-11 22:11:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:11:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:11:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db8eb122242f48649207179265ec1722", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:11:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQ0M0OUQyMUQ3NEI3NEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQ0M0OUQyMUQ3NEI3NEVBAA==\",\"timestamp\":\"1768149674\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:18+05:30"} [2026-01-11 22:11:18] [DEBUG] Ignoring event: delivered [2026-01-11 22:11:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQ0M0OUQyMUQ3NEI3NEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQ0M0OUQyMUQ3NEI3NEVBAA==\",\"timestamp\":\"1768149674\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:18+05:30"} [2026-01-11 22:11:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwQ0M0OUQyMUQ3NEI3NEVBAA== [2026-01-11 22:11:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:41:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5Qzg5NDFCQkUwRTQzOTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5Qzg5NDFCQkUwRTQzOTU1AA==", "timestamp": "1768149681", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:11:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:11:23] [INFO] Sending instructions to 917202000200 [2026-01-11 22:11:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:11:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:11:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10a02270f7904d0a908758ad44506c39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:11:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5Qzg5NDFCQkUwRTQzOTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5Qzg5NDFCQkUwRTQzOTU1AA==\",\"timestamp\":\"1768149681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:24+05:30"} [2026-01-11 22:11:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5Qzg5NDFCQkUwRTQzOTU1AA== [2026-01-11 22:11:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5Qzg5NDFCQkUwRTQzOTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5Qzg5NDFCQkUwRTQzOTU1AA==\",\"timestamp\":\"1768149681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:24+05:30"} [2026-01-11 22:11:25] [DEBUG] Ignoring event: delivered [2026-01-11 22:11:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:41:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyRTJCREJCRUExQUI2RjQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyRTJCREJCRUExQUI2RjQxAA==", "timestamp": "1768149686", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:11:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:11:28] [INFO] Sending instructions to 917202000200 [2026-01-11 22:11:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:11:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:11:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23e52dad53a74b65b96209e399d5153d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:11:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyRTJCREJCRUExQUI2RjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyRTJCREJCRUExQUI2RjQxAA==\",\"timestamp\":\"1768149686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:28+05:30"} [2026-01-11 22:11:30] [DEBUG] Ignoring event: delivered [2026-01-11 22:11:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyRTJCREJCRUExQUI2RjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyRTJCREJCRUExQUI2RjQxAA==\",\"timestamp\":\"1768149686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:28+05:30"} [2026-01-11 22:11:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyRTJCREJCRUExQUI2RjQxAA== [2026-01-11 22:11:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:41:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGRTM1ODBEQUYxMjg3NzgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGRTM1ODBEQUYxMjg3NzgwAA==", "timestamp": "1768149695", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:11:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:11:44] [INFO] Sending instructions to 917202000200 [2026-01-11 22:11:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:11:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:11:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89b1705fae984b6ea3483fe6aaf623d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:11:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGRTM1ODBEQUYxMjg3NzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGRTM1ODBEQUYxMjg3NzgwAA==\",\"timestamp\":\"1768149695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:44+05:30"} [2026-01-11 22:11:45] [DEBUG] Ignoring event: delivered [2026-01-11 22:11:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGRTM1ODBEQUYxMjg3NzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGRTM1ODBEQUYxMjg3NzgwAA==\",\"timestamp\":\"1768149695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:44+05:30"} [2026-01-11 22:11:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJGRTM1ODBEQUYxMjg3NzgwAA== [2026-01-11 22:11:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:41:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNzI1OEIzMzRFNTA0RDM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNzI1OEIzMzRFNTA0RDM1AA==", "timestamp": "1768149707", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:11:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:11:49] [INFO] Sending instructions to 917202000200 [2026-01-11 22:11:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:11:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:11:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb8e1f4cd3274cca9f0c2323fe9d4461", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:11:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNzI1OEIzMzRFNTA0RDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNzI1OEIzMzRFNTA0RDM1AA==\",\"timestamp\":\"1768149707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:50+05:30"} [2026-01-11 22:11:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNzI1OEIzMzRFNTA0RDM1AA== [2026-01-11 22:11:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNzI1OEIzMzRFNTA0RDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyNzI1OEIzMzRFNTA0RDM1AA==\",\"timestamp\":\"1768149707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:50+05:30"} [2026-01-11 22:11:50] [DEBUG] Ignoring event: delivered [2026-01-11 22:11:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:41:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0RjE1MkNCMTM2M0NFNUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0RjE1MkNCMTM2M0NFNUMxAA==", "timestamp": "1768149712", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:11:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:11:54] [INFO] Sending instructions to 917202000200 [2026-01-11 22:11:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:11:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:11:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d942f28935f4029a6fed24338d5a493", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:11:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0RjE1MkNCMTM2M0NFNUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0RjE1MkNCMTM2M0NFNUMxAA==\",\"timestamp\":\"1768149712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:54+05:30"} [2026-01-11 22:11:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0RjE1MkNCMTM2M0NFNUMxAA== [2026-01-11 22:11:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:11:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0RjE1MkNCMTM2M0NFNUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0RjE1MkNCMTM2M0NFNUMxAA==\",\"timestamp\":\"1768149712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:11:54+05:30"} [2026-01-11 22:11:55] [DEBUG] Ignoring event: delivered [2026-01-11 22:12:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:42:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEMEFCMkNERkVCQkMwRjY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEMEFCMkNERkVCQkMwRjY0AA==", "timestamp": "1768149748", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:12:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:12:29] [INFO] Sending instructions to 917202000200 [2026-01-11 22:12:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:12:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:12:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f3cb637566844b487185f46b4ee1aa0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:12:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:12:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEMEFCMkNERkVCQkMwRjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEMEFCMkNERkVCQkMwRjY0AA==\",\"timestamp\":\"1768149748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:12:30+05:30"} [2026-01-11 22:12:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEMEFCMkNERkVCQkMwRjY0AA== [2026-01-11 22:12:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:12:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEMEFCMkNERkVCQkMwRjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJEMEFCMkNERkVCQkMwRjY0AA==\",\"timestamp\":\"1768149748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:12:30+05:30"} [2026-01-11 22:12:31] [DEBUG] Ignoring event: delivered [2026-01-11 22:12:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:42:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg1QjQ4MjQ2QzlFNEM2RTYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg1QjQ4MjQ2QzlFNEM2RTYyAA==", "timestamp": "1768149753", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:12:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:12:35] [INFO] Sending instructions to 917202000200 [2026-01-11 22:12:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:12:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:12:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32b932812c5a4e1390daa90f93c35ac9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:12:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:12:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg1QjQ4MjQ2QzlFNEM2RTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg1QjQ4MjQ2QzlFNEM2RTYyAA==\",\"timestamp\":\"1768149753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:12:36+05:30"} [2026-01-11 22:12:37] [DEBUG] Ignoring event: delivered [2026-01-11 22:12:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:12:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg1QjQ4MjQ2QzlFNEM2RTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg1QjQ4MjQ2QzlFNEM2RTYyAA==\",\"timestamp\":\"1768149753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:12:36+05:30"} [2026-01-11 22:12:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzg1QjQ4MjQ2QzlFNEM2RTYyAA== [2026-01-11 22:12:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:42:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNzYzRDlBNjMxQUNBQjg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNzYzRDlBNjMxQUNBQjg5AA==", "timestamp": "1768149758", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:12:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:12:40] [INFO] Sending instructions to 917202000200 [2026-01-11 22:12:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:12:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:12:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ceb894f5361b481f97445aeea13350a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:12:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNzYzRDlBNjMxQUNBQjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNzYzRDlBNjMxQUNBQjg5AA==\",\"timestamp\":\"1768149758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:12:41+05:30"} [2026-01-11 22:12:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNzYzRDlBNjMxQUNBQjg5AA== [2026-01-11 22:12:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNzYzRDlBNjMxQUNBQjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNzYzRDlBNjMxQUNBQjg5AA==\",\"timestamp\":\"1768149758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:12:41+05:30"} [2026-01-11 22:12:42] [DEBUG] Ignoring event: delivered [2026-01-11 22:13:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:43:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4REUxQUMzMDI2MERFOTNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4REUxQUMzMDI2MERFOTNFAA==", "timestamp": "1768149793", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:13:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:13:15] [INFO] Sending instructions to 917202000200 [2026-01-11 22:13:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:13:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:13:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4395564326684b53bc682ab3d3a6385a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:13:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:13:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4REUxQUMzMDI2MERFOTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4REUxQUMzMDI2MERFOTNFAA==\",\"timestamp\":\"1768149793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:13:17+05:30"} [2026-01-11 22:13:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4REUxQUMzMDI2MERFOTNFAA== [2026-01-11 22:13:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:13:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4REUxQUMzMDI2MERFOTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA4REUxQUMzMDI2MERFOTNFAA==\",\"timestamp\":\"1768149793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:13:17+05:30"} [2026-01-11 22:13:17] [DEBUG] Ignoring event: delivered [2026-01-11 22:13:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:43:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NTkxNjEwNzlFOTY1MEU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NTkxNjEwNzlFOTY1MEU0AA==", "timestamp": "1768149798", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:13:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:13:20] [INFO] Sending instructions to 917202000200 [2026-01-11 22:13:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:13:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:13:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3de0b5ec138f4925983dfe612d91115a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:13:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:13:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NTkxNjEwNzlFOTY1MEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NTkxNjEwNzlFOTY1MEU0AA==\",\"timestamp\":\"1768149798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:13:21+05:30"} [2026-01-11 22:13:21] [DEBUG] Ignoring event: delivered [2026-01-11 22:13:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:13:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NTkxNjEwNzlFOTY1MEU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NTkxNjEwNzlFOTY1MEU0AA==\",\"timestamp\":\"1768149798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:13:21+05:30"} [2026-01-11 22:13:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NTkxNjEwNzlFOTY1MEU0AA== [2026-01-11 22:13:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:43:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFMEJBN0U1OEJCQzBDMkFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFMEJBN0U1OEJCQzBDMkFDAA==", "timestamp": "1768149804", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:13:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:13:25] [INFO] Sending instructions to 917202000200 [2026-01-11 22:13:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:13:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:13:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4da06a4b4084c8a8e822ef82a0eb116", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:13:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:13:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFMEJBN0U1OEJCQzBDMkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFMEJBN0U1OEJCQzBDMkFDAA==\",\"timestamp\":\"1768149804\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:13:26+05:30"} [2026-01-11 22:13:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFMEJBN0U1OEJCQzBDMkFDAA== [2026-01-11 22:13:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:13:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFMEJBN0U1OEJCQzBDMkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFMEJBN0U1OEJCQzBDMkFDAA==\",\"timestamp\":\"1768149804\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:13:26+05:30"} [2026-01-11 22:13:26] [DEBUG] Ignoring event: delivered [2026-01-11 22:13:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:43:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwRkYyNTUzMUMyRjBCQ0QzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwRkYyNTUzMUMyRjBCQ0QzAA==", "timestamp": "1768149809", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:13:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:13:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:13:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:13:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:13:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb95da55e9bd44b4b5d7fbb91d4c759a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:13:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:13:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwRkYyNTUzMUMyRjBCQ0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwRkYyNTUzMUMyRjBCQ0QzAA==\",\"timestamp\":\"1768149809\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:13:31+05:30"} [2026-01-11 22:13:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwRkYyNTUzMUMyRjBCQ0QzAA== [2026-01-11 22:13:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:13:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwRkYyNTUzMUMyRjBCQ0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwRkYyNTUzMUMyRjBCQ0QzAA==\",\"timestamp\":\"1768149809\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:13:31+05:30"} [2026-01-11 22:13:32] [DEBUG] Ignoring event: delivered [2026-01-11 22:14:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:44:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczNzc0NUQwNjE3MTgyRjA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczNzc0NUQwNjE3MTgyRjA2AA==", "timestamp": "1768149844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:14:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:14:06] [INFO] Sending instructions to 917202000200 [2026-01-11 22:14:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:14:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:14:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd194392ce524400b50fd862025af001", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:14:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczNzc0NUQwNjE3MTgyRjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczNzc0NUQwNjE3MTgyRjA2AA==\",\"timestamp\":\"1768149844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:07+05:30"} [2026-01-11 22:14:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczNzc0NUQwNjE3MTgyRjA2AA== [2026-01-11 22:14:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczNzc0NUQwNjE3MTgyRjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjczNzc0NUQwNjE3MTgyRjA2AA==\",\"timestamp\":\"1768149844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:07+05:30"} [2026-01-11 22:14:07] [DEBUG] Ignoring event: delivered [2026-01-11 22:14:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:44:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RTI0QzJDOTJEREEyNzNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RTI0QzJDOTJEREEyNzNCAA==", "timestamp": "1768149849", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:14:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:14:11] [INFO] Sending instructions to 917202000200 [2026-01-11 22:14:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:14:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:14:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63cb778cb4b642bf9d057dec2fe29f18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:14:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RTI0QzJDOTJEREEyNzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RTI0QzJDOTJEREEyNzNCAA==\",\"timestamp\":\"1768149849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:12+05:30"} [2026-01-11 22:14:12] [DEBUG] Ignoring event: delivered [2026-01-11 22:14:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RTI0QzJDOTJEREEyNzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RTI0QzJDOTJEREEyNzNCAA==\",\"timestamp\":\"1768149849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:11+05:30"} [2026-01-11 22:14:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU1RTI0QzJDOTJEREEyNzNCAA== [2026-01-11 22:14:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:44:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNEQ5QjgyMTdDNTA3RjZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNEQ5QjgyMTdDNTA3RjZEAA==", "timestamp": "1768149854", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:14:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:14:16] [INFO] Sending instructions to 917202000200 [2026-01-11 22:14:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:14:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:14:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "315c8f118a3d4374b3246bbe634a539d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNEQ5QjgyMTdDNTA3RjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNEQ5QjgyMTdDNTA3RjZEAA==\",\"timestamp\":\"1768149854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:20+05:30"} [2026-01-11 22:14:22] [DEBUG] Ignoring event: delivered [2026-01-11 22:14:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNEQ5QjgyMTdDNTA3RjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNEQ5QjgyMTdDNTA3RjZEAA==\",\"timestamp\":\"1768149854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:20+05:30"} [2026-01-11 22:14:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAxNEQ5QjgyMTdDNTA3RjZEAA== [2026-01-11 22:14:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:44:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzE5QTczNjIzRjA5OTIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzE5QTczNjIzRjA5OTIxAA==", "timestamp": "1768149890", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:14:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:14:52] [INFO] Sending instructions to 917202000200 [2026-01-11 22:14:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:14:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:14:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "775125043da94f4785bef26324279eab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:14:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzE5QTczNjIzRjA5OTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzE5QTczNjIzRjA5OTIxAA==\",\"timestamp\":\"1768149890\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:54+05:30"} [2026-01-11 22:14:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzE5QTczNjIzRjA5OTIxAA== [2026-01-11 22:14:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzE5QTczNjIzRjA5OTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDMzE5QTczNjIzRjA5OTIxAA==\",\"timestamp\":\"1768149890\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:54+05:30"} [2026-01-11 22:14:55] [DEBUG] Ignoring event: delivered [2026-01-11 22:14:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:44:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGN0U3NTk4MkRGOENCM0NBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGN0U3NTk4MkRGOENCM0NBAA==", "timestamp": "1768149896", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:14:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:14:58] [INFO] Sending instructions to 917202000200 [2026-01-11 22:14:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:14:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:14:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5bb6e1f9b4f4d7d9eea86d0629e8233", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:15:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGN0U3NTk4MkRGOENCM0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGN0U3NTk4MkRGOENCM0NBAA==\",\"timestamp\":\"1768149896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:59+05:30"} [2026-01-11 22:15:00] [DEBUG] Ignoring event: delivered [2026-01-11 22:15:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGN0U3NTk4MkRGOENCM0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGN0U3NTk4MkRGOENCM0NBAA==\",\"timestamp\":\"1768149896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:14:59+05:30"} [2026-01-11 22:15:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGN0U3NTk4MkRGOENCM0NBAA== [2026-01-11 22:15:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:45:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwMkRFMDZDRTE0NTEyNDZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwMkRFMDZDRTE0NTEyNDZGAA==", "timestamp": "1768149901", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:15:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:15:03] [INFO] Sending instructions to 917202000200 [2026-01-11 22:15:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:15:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:15:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c30c24e351424b19bf8aa2bf771bf1b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:15:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwMkRFMDZDRTE0NTEyNDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwMkRFMDZDRTE0NTEyNDZGAA==\",\"timestamp\":\"1768149901\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:04+05:30"} [2026-01-11 22:15:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwMkRFMDZDRTE0NTEyNDZGAA== [2026-01-11 22:15:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwMkRFMDZDRTE0NTEyNDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwMkRFMDZDRTE0NTEyNDZGAA==\",\"timestamp\":\"1768149901\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:04+05:30"} [2026-01-11 22:15:05] [DEBUG] Ignoring event: delivered [2026-01-11 22:15:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:45:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4ODUyRUIwOENDMTVFRTg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4ODUyRUIwOENDMTVFRTg3AA==", "timestamp": "1768149907", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:15:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:15:08] [INFO] Sending instructions to 917202000200 [2026-01-11 22:15:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:15:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:15:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2532f7ca5c334966a530e110f7111501", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4ODUyRUIwOENDMTVFRTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4ODUyRUIwOENDMTVFRTg3AA==\",\"timestamp\":\"1768149907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:09+05:30"} [2026-01-11 22:15:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4ODUyRUIwOENDMTVFRTg3AA== [2026-01-11 22:15:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4ODUyRUIwOENDMTVFRTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY4ODUyRUIwOENDMTVFRTg3AA==\",\"timestamp\":\"1768149907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:09+05:30"} [2026-01-11 22:15:10] [DEBUG] Ignoring event: delivered [2026-01-11 22:15:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:45:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNTgyQzI1NUE4QTBCQjAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNTgyQzI1NUE4QTBCQjAzAA==", "timestamp": "1768149912", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:15:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:15:14] [INFO] Sending instructions to 917202000200 [2026-01-11 22:15:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:15:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:15:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac305332ab56487bb9cc24aae9b14d66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:15:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNTgyQzI1NUE4QTBCQjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNTgyQzI1NUE4QTBCQjAzAA==\",\"timestamp\":\"1768149912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:16+05:30"} [2026-01-11 22:15:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNTgyQzI1NUE4QTBCQjAzAA== [2026-01-11 22:15:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNTgyQzI1NUE4QTBCQjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAzNTgyQzI1NUE4QTBCQjAzAA==\",\"timestamp\":\"1768149912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:16+05:30"} [2026-01-11 22:15:16] [DEBUG] Ignoring event: delivered [2026-01-11 22:15:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:45:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQjE3QzI0QTExNUU1QzFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQjE3QzI0QTExNUU1QzFFAA==", "timestamp": "1768149917", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:15:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:15:19] [INFO] Sending instructions to 917202000200 [2026-01-11 22:15:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:15:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:15:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f268a976cd014d86903feba33cc9273f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQjE3QzI0QTExNUU1QzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQjE3QzI0QTExNUU1QzFFAA==\",\"timestamp\":\"1768149917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:20+05:30"} [2026-01-11 22:15:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQjE3QzI0QTExNUU1QzFFAA== [2026-01-11 22:15:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQjE3QzI0QTExNUU1QzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNBQjE3QzI0QTExNUU1QzFFAA==\",\"timestamp\":\"1768149917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:20+05:30"} [2026-01-11 22:15:20] [DEBUG] Ignoring event: delivered [2026-01-11 22:15:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:45:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyM0U5QUY2NkREMzZEODYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyM0U5QUY2NkREMzZEODYxAA==", "timestamp": "1768149924", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:15:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:15:25] [INFO] Sending instructions to 917202000200 [2026-01-11 22:15:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:15:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:15:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75620f0baefa42c78637f09022138d37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyM0U5QUY2NkREMzZEODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyM0U5QUY2NkREMzZEODYxAA==\",\"timestamp\":\"1768149924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:27+05:30"} [2026-01-11 22:15:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyM0U5QUY2NkREMzZEODYxAA== [2026-01-11 22:15:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyM0U5QUY2NkREMzZEODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyM0U5QUY2NkREMzZEODYxAA==\",\"timestamp\":\"1768149924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:27+05:30"} [2026-01-11 22:15:28] [DEBUG] Ignoring event: delivered [2026-01-11 22:15:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:45:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMzI0RUFCQzEyNkIzNkJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMzI0RUFCQzEyNkIzNkJGAA==", "timestamp": "1768149929", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:15:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:15:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:15:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:15:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:15:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ddae5fef002b473dab90c83b81bef639", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:15:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMzI0RUFCQzEyNkIzNkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMzI0RUFCQzEyNkIzNkJGAA==\",\"timestamp\":\"1768149929\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:32+05:30"} [2026-01-11 22:15:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMzI0RUFCQzEyNkIzNkJGAA== [2026-01-11 22:15:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMzI0RUFCQzEyNkIzNkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJEMzI0RUFCQzEyNkIzNkJGAA==\",\"timestamp\":\"1768149929\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:32+05:30"} [2026-01-11 22:15:33] [DEBUG] Ignoring event: delivered [2026-01-11 22:15:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:45:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQTNBQjg3MzFCMDU4MTQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQTNBQjg3MzFCMDU4MTQxAA==", "timestamp": "1768149935", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:15:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:15:36] [INFO] Sending instructions to 917202000200 [2026-01-11 22:15:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:15:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:15:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6676bd6f9b524b35acf60b3b0161e2a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:15:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQTNBQjg3MzFCMDU4MTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQTNBQjg3MzFCMDU4MTQxAA==\",\"timestamp\":\"1768149935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:40+05:30"} [2026-01-11 22:15:41] [DEBUG] Ignoring event: delivered [2026-01-11 22:15:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:15:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQTNBQjg3MzFCMDU4MTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQTNBQjg3MzFCMDU4MTQxAA==\",\"timestamp\":\"1768149935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:15:40+05:30"} [2026-01-11 22:15:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyQTNBQjg3MzFCMDU4MTQxAA== [2026-01-11 22:16:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:46:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzRDQ4Mjc3MUREMTZCRTBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzRDQ4Mjc3MUREMTZCRTBBAA==", "timestamp": "1768149971", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:16:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:16:12] [INFO] Sending instructions to 917202000200 [2026-01-11 22:16:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:16:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:16:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a08e6ad9827d4abebb9d3abb09cda3f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:16:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:16:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzRDQ4Mjc3MUREMTZCRTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzRDQ4Mjc3MUREMTZCRTBBAA==\",\"timestamp\":\"1768149971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:16:14+05:30"} [2026-01-11 22:16:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzRDQ4Mjc3MUREMTZCRTBBAA== [2026-01-11 22:16:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:16:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzRDQ4Mjc3MUREMTZCRTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIzRDQ4Mjc3MUREMTZCRTBBAA==\",\"timestamp\":\"1768149971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:16:14+05:30"} [2026-01-11 22:16:15] [DEBUG] Ignoring event: delivered [2026-01-11 22:16:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:46:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzRDBERjZCMDU4QUYzOUYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzRDBERjZCMDU4QUYzOUYwAA==", "timestamp": "1768149976", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:16:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:16:18] [INFO] Sending instructions to 917202000200 [2026-01-11 22:16:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:16:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:16:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0eed531ba2b4ab5a55a4c1eb1fff7db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:16:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:16:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzRDBERjZCMDU4QUYzOUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzRDBERjZCMDU4QUYzOUYwAA==\",\"timestamp\":\"1768149976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:16:18+05:30"} [2026-01-11 22:16:18] [DEBUG] Ignoring event: delivered [2026-01-11 22:16:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:16:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzRDBERjZCMDU4QUYzOUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzRDBERjZCMDU4QUYzOUYwAA==\",\"timestamp\":\"1768149976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:16:18+05:30"} [2026-01-11 22:16:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzRDBERjZCMDU4QUYzOUYwAA== [2026-01-11 22:16:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:46:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFRkQxMDkzMEEyQ0M0MDFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFRkQxMDkzMEEyQ0M0MDFCAA==", "timestamp": "1768150012", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:16:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:16:54] [INFO] Sending instructions to 917202000200 [2026-01-11 22:16:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:16:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:16:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56cfa66b6cbf41e7b076c5e39c7cda87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:16:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFRkQxMDkzMEEyQ0M0MDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFRkQxMDkzMEEyQ0M0MDFCAA==\",\"timestamp\":\"1768150012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:16:55+05:30"} [2026-01-11 22:16:55] [DEBUG] Ignoring event: delivered [2026-01-11 22:16:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFRkQxMDkzMEEyQ0M0MDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFRkQxMDkzMEEyQ0M0MDFCAA==\",\"timestamp\":\"1768150012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:16:54+05:30"} [2026-01-11 22:16:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNFRkQxMDkzMEEyQ0M0MDFCAA== [2026-01-11 22:17:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:47:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzMzhENEUwOEJCOTA1QzU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzMzhENEUwOEJCOTA1QzU4AA==", "timestamp": "1768150018", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:17:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:17:00] [INFO] Sending instructions to 917202000200 [2026-01-11 22:17:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:17:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:17:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ee80ddf81b643adb2a8e0a25e7391cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzMzhENEUwOEJCOTA1QzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzMzhENEUwOEJCOTA1QzU4AA==\",\"timestamp\":\"1768150018\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:00+05:30"} [2026-01-11 22:17:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzMzhENEUwOEJCOTA1QzU4AA== [2026-01-11 22:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzMzhENEUwOEJCOTA1QzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYzMzhENEUwOEJCOTA1QzU4AA==\",\"timestamp\":\"1768150018\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:00+05:30"} [2026-01-11 22:17:01] [DEBUG] Ignoring event: delivered [2026-01-11 22:17:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:47:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NDVBODZERjMxMkVEN0YwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NDVBODZERjMxMkVEN0YwAA==", "timestamp": "1768150024", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:17:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:17:06] [INFO] Sending instructions to 917202000200 [2026-01-11 22:17:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:17:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:17:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9de8c979c37440ccbb7a1ef1a2048329", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:17:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NDVBODZERjMxMkVEN0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NDVBODZERjMxMkVEN0YwAA==\",\"timestamp\":\"1768150024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:06+05:30"} [2026-01-11 22:17:07] [DEBUG] Ignoring event: delivered [2026-01-11 22:17:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NDVBODZERjMxMkVEN0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NDVBODZERjMxMkVEN0YwAA==\",\"timestamp\":\"1768150024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:06+05:30"} [2026-01-11 22:17:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc4NDVBODZERjMxMkVEN0YwAA== [2026-01-11 22:17:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:47:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjhCNjM5NEYzMzA1MzIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjhCNjM5NEYzMzA1MzIwAA==", "timestamp": "1768150061", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:17:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:17:43] [INFO] Sending instructions to 917202000200 [2026-01-11 22:17:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:17:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:17:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53dcb83d117646d88c5d8d05b077de38", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjhCNjM5NEYzMzA1MzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjhCNjM5NEYzMzA1MzIwAA==\",\"timestamp\":\"1768150061\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:45+05:30"} [2026-01-11 22:17:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjhCNjM5NEYzMzA1MzIwAA== [2026-01-11 22:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjhCNjM5NEYzMzA1MzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGNjhCNjM5NEYzMzA1MzIwAA==\",\"timestamp\":\"1768150061\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:45+05:30"} [2026-01-11 22:17:45] [DEBUG] Ignoring event: delivered [2026-01-11 22:17:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:47:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEQzFGRDZEOTdCNzA3MjM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEQzFGRDZEOTdCNzA3MjM2AA==", "timestamp": "1768150066", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:17:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:17:48] [INFO] Sending instructions to 917202000200 [2026-01-11 22:17:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:17:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:17:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86c87ebf3f6e4028a228614aa77c4a25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:17:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:47:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZBMTE1NTJENjRGODc4MjQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZBMTE1NTJENjRGODc4MjQ3AA==", "timestamp": "1768150072", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:17:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:17:53] [INFO] Sending instructions to 917202000200 [2026-01-11 22:17:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:17:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:17:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a0d3accc1a0460aae05c1b7c17e47af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:17:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEQzFGRDZEOTdCNzA3MjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEQzFGRDZEOTdCNzA3MjM2AA==\",\"timestamp\":\"1768150066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:52+05:30"} [2026-01-11 22:17:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEQzFGRDZEOTdCNzA3MjM2AA== [2026-01-11 22:17:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEQzFGRDZEOTdCNzA3MjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEQzFGRDZEOTdCNzA3MjM2AA==\",\"timestamp\":\"1768150066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:53+05:30"} [2026-01-11 22:17:56] [DEBUG] Ignoring event: delivered [2026-01-11 22:17:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZBMTE1NTJENjRGODc4MjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZBMTE1NTJENjRGODc4MjQ3AA==\",\"timestamp\":\"1768150072\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:56+05:30"} [2026-01-11 22:17:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZBMTE1NTJENjRGODc4MjQ3AA== [2026-01-11 22:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:17:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZBMTE1NTJENjRGODc4MjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZBMTE1NTJENjRGODc4MjQ3AA==\",\"timestamp\":\"1768150072\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:17:56+05:30"} [2026-01-11 22:17:57] [DEBUG] Ignoring event: delivered [2026-01-11 22:18:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:48:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3RDIyQkE1NUQ2RTAyODdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3RDIyQkE1NUQ2RTAyODdFAA==", "timestamp": "1768150108", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:18:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:18:29] [INFO] Sending instructions to 917202000200 [2026-01-11 22:18:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:18:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:18:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31c76d00746c4f48a4829bd37636a7c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:18:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:18:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3RDIyQkE1NUQ2RTAyODdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3RDIyQkE1NUQ2RTAyODdFAA==\",\"timestamp\":\"1768150108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:18:31+05:30"} [2026-01-11 22:18:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3RDIyQkE1NUQ2RTAyODdFAA== [2026-01-11 22:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:18:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3RDIyQkE1NUQ2RTAyODdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU3RDIyQkE1NUQ2RTAyODdFAA==\",\"timestamp\":\"1768150108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:18:33+05:30"} [2026-01-11 22:18:34] [DEBUG] Ignoring event: delivered [2026-01-11 22:18:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:48:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0NkRFMUU5RUExRDQwNUYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0NkRFMUU5RUExRDQwNUYyAA==", "timestamp": "1768150113", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:18:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:18:36] [INFO] Sending instructions to 917202000200 [2026-01-11 22:18:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:18:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:18:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a20f41b1cbd4a8e9dbc1d604d92adb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:18:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:18:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0NkRFMUU5RUExRDQwNUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0NkRFMUU5RUExRDQwNUYyAA==\",\"timestamp\":\"1768150113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:18:39+05:30"} [2026-01-11 22:18:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0NkRFMUU5RUExRDQwNUYyAA== [2026-01-11 22:18:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:18:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0NkRFMUU5RUExRDQwNUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0NkRFMUU5RUExRDQwNUYyAA==\",\"timestamp\":\"1768150113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:18:39+05:30"} [2026-01-11 22:18:40] [DEBUG] Ignoring event: delivered [2026-01-11 22:18:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:48:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MTYxQzEyNTg5M0IyQzk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MTYxQzEyNTg5M0IyQzk5AA==", "timestamp": "1768150120", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:18:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:18:41] [INFO] Sending instructions to 917202000200 [2026-01-11 22:18:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:18:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:18:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f49dad2dd82430088217f67774f0e47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:18:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:18:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MTYxQzEyNTg5M0IyQzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MTYxQzEyNTg5M0IyQzk5AA==\",\"timestamp\":\"1768150120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:18:45+05:30"} [2026-01-11 22:18:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MTYxQzEyNTg5M0IyQzk5AA== [2026-01-11 22:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:18:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MTYxQzEyNTg5M0IyQzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ5MTYxQzEyNTg5M0IyQzk5AA==\",\"timestamp\":\"1768150120\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:18:45+05:30"} [2026-01-11 22:18:47] [DEBUG] Ignoring event: delivered [2026-01-11 22:19:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:49:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVCNjdEQzdCNTRCOEEwODgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVCNjdEQzdCNTRCOEEwODgyAA==", "timestamp": "1768150156", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:19:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:19:18] [INFO] Sending instructions to 917202000200 [2026-01-11 22:19:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:19:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:19:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c2e9bd847c84f53ba4543e1e7c4894e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:19:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:19:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVCNjdEQzdCNTRCOEEwODgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVCNjdEQzdCNTRCOEEwODgyAA==\",\"timestamp\":\"1768150156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:19:20+05:30"} [2026-01-11 22:19:21] [DEBUG] Ignoring event: delivered [2026-01-11 22:19:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:19:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVCNjdEQzdCNTRCOEEwODgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVCNjdEQzdCNTRCOEEwODgyAA==\",\"timestamp\":\"1768150156\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:19:20+05:30"} [2026-01-11 22:19:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVCNjdEQzdCNTRCOEEwODgyAA== [2026-01-11 22:19:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:49:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBMzU4MTI2Q0QzQzBBMjdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBMzU4MTI2Q0QzQzBBMjdGAA==", "timestamp": "1768150161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:19:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:19:23] [INFO] Sending instructions to 917202000200 [2026-01-11 22:19:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:19:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:19:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "842c12b100e3498598c0193c16b93dd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:19:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:19:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBMzU4MTI2Q0QzQzBBMjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBMzU4MTI2Q0QzQzBBMjdGAA==\",\"timestamp\":\"1768150161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:19:26+05:30"} [2026-01-11 22:19:27] [DEBUG] Ignoring event: delivered [2026-01-11 22:19:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:19:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBMzU4MTI2Q0QzQzBBMjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBMzU4MTI2Q0QzQzBBMjdGAA==\",\"timestamp\":\"1768150161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:19:26+05:30"} [2026-01-11 22:19:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJBMzU4MTI2Q0QzQzBBMjdGAA== [2026-01-11 22:19:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:49:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3NjJGNDk5QjlDRUExNjA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3NjJGNDk5QjlDRUExNjA4AA==", "timestamp": "1768150166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:19:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:19:28] [INFO] Sending instructions to 917202000200 [2026-01-11 22:19:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:19:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:19:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "faf00c72e39c475aae6940fae545fe88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:19:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:49:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCOTU3MTRGRDNBNjE5Q0E5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCOTU3MTRGRDNBNjE5Q0E5AA==", "timestamp": "1768150171", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:19:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:19:33] [INFO] Sending instructions to 917202000200 [2026-01-11 22:19:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:19:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:19:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f6594cc093d4510a36d944d0f7af040", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:19:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:19:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3NjJGNDk5QjlDRUExNjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3NjJGNDk5QjlDRUExNjA4AA==\",\"timestamp\":\"1768150166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:19:33+05:30"} [2026-01-11 22:19:34] [DEBUG] Ignoring event: delivered [2026-01-11 22:19:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:19:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCOTU3MTRGRDNBNjE5Q0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCOTU3MTRGRDNBNjE5Q0E5AA==\",\"timestamp\":\"1768150171\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:19:34+05:30"} [2026-01-11 22:19:35] [DEBUG] Ignoring event: delivered [2026-01-11 22:19:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:19:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCOTU3MTRGRDNBNjE5Q0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCOTU3MTRGRDNBNjE5Q0E5AA==\",\"timestamp\":\"1768150171\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:19:34+05:30"} [2026-01-11 22:19:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCOTU3MTRGRDNBNjE5Q0E5AA== [2026-01-11 22:19:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:19:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3NjJGNDk5QjlDRUExNjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3NjJGNDk5QjlDRUExNjA4AA==\",\"timestamp\":\"1768150166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:19:39+05:30"} [2026-01-11 22:19:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3NjJGNDk5QjlDRUExNjA4AA== [2026-01-11 22:20:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:50:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQyOUQyQjVFODlDMDQ5OEQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQyOUQyQjVFODlDMDQ5OEQwAA==", "timestamp": "1768150208", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:20:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:20:10] [INFO] Sending instructions to 917202000200 [2026-01-11 22:20:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:20:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:20:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa1f94df0f7242d89bcdf4ddefc15c2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:20:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQyOUQyQjVFODlDMDQ5OEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQyOUQyQjVFODlDMDQ5OEQwAA==\",\"timestamp\":\"1768150208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:20:10+05:30"} [2026-01-11 22:20:11] [DEBUG] Ignoring event: delivered [2026-01-11 22:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQyOUQyQjVFODlDMDQ5OEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQyOUQyQjVFODlDMDQ5OEQwAA==\",\"timestamp\":\"1768150208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:20:11+05:30"} [2026-01-11 22:20:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQyOUQyQjVFODlDMDQ5OEQwAA== [2026-01-11 22:20:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:50:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFQzMzNTI2RDhCN0NCMDM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFQzMzNTI2RDhCN0NCMDM4AA==", "timestamp": "1768150213", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:20:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:20:15] [INFO] Sending instructions to 917202000200 [2026-01-11 22:20:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:20:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:20:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2fd7ed3f75b465092c512ddbd01ced4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:20:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFQzMzNTI2RDhCN0NCMDM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFQzMzNTI2RDhCN0NCMDM4AA==\",\"timestamp\":\"1768150213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:20:17+05:30"} [2026-01-11 22:20:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFQzMzNTI2RDhCN0NCMDM4AA== [2026-01-11 22:20:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFQzMzNTI2RDhCN0NCMDM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFQzMzNTI2RDhCN0NCMDM4AA==\",\"timestamp\":\"1768150213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:20:18+05:30"} [2026-01-11 22:20:18] [DEBUG] Ignoring event: delivered [2026-01-11 22:20:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:50:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMzc3Q0YzODE2RTU0Njg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMzc3Q0YzODE2RTU0Njg0AA==", "timestamp": "1768150219", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:20:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:20:21] [INFO] Sending instructions to 917202000200 [2026-01-11 22:20:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:20:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:20:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0501ac5d42f0461ba6118df8581200eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:20:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMzc3Q0YzODE2RTU0Njg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMzc3Q0YzODE2RTU0Njg0AA==\",\"timestamp\":\"1768150219\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:20:23+05:30"} [2026-01-11 22:20:24] [DEBUG] Ignoring event: delivered [2026-01-11 22:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:20:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMzc3Q0YzODE2RTU0Njg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMzc3Q0YzODE2RTU0Njg0AA==\",\"timestamp\":\"1768150219\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:20:24+05:30"} [2026-01-11 22:20:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMzc3Q0YzODE2RTU0Njg0AA== [2026-01-11 22:20:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:50:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1NDQzNDI5OEMxRTkyOUM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1NDQzNDI5OEMxRTkyOUM4AA==", "timestamp": "1768150255", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:20:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:20:56] [INFO] Sending instructions to 917202000200 [2026-01-11 22:20:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:20:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:20:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de2e83a6c05a425f8bd2d69cb9063aa1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:21:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:20:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1NDQzNDI5OEMxRTkyOUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1NDQzNDI5OEMxRTkyOUM4AA==\",\"timestamp\":\"1768150255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:00+05:30"} [2026-01-11 22:21:01] [DEBUG] Ignoring event: delivered [2026-01-11 22:21:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:20:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1NDQzNDI5OEMxRTkyOUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1NDQzNDI5OEMxRTkyOUM4AA==\",\"timestamp\":\"1768150255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:00+05:30"} [2026-01-11 22:21:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEY1NDQzNDI5OEMxRTkyOUM4AA== [2026-01-11 22:21:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:51:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGQzQyQUU5QzkwQTQ4QzcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGQzQyQUU5QzkwQTQ4QzcxAA==", "timestamp": "1768150260", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:21:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:21:02] [INFO] Sending instructions to 917202000200 [2026-01-11 22:21:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:21:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:21:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c971cd80e8fa40b4b2395d79a6e043b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:21:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGQzQyQUU5QzkwQTQ4QzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGQzQyQUU5QzkwQTQ4QzcxAA==\",\"timestamp\":\"1768150260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:04+05:30"} [2026-01-11 22:21:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGQzQyQUU5QzkwQTQ4QzcxAA== [2026-01-11 22:21:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:51:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2Q0Y1QjVBOTIwMzU5ODEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2Q0Y1QjVBOTIwMzU5ODEyAA==", "timestamp": "1768150265", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:21:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:21:07] [INFO] Sending instructions to 917202000200 [2026-01-11 22:21:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:21:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:21:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6e8f599451b46dbbb1e14562a1cf079", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:21:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2Q0Y1QjVBOTIwMzU5ODEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2Q0Y1QjVBOTIwMzU5ODEyAA==\",\"timestamp\":\"1768150265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:10+05:30"} [2026-01-11 22:21:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2Q0Y1QjVBOTIwMzU5ODEyAA== [2026-01-11 22:21:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2Q0Y1QjVBOTIwMzU5ODEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ2Q0Y1QjVBOTIwMzU5ODEyAA==\",\"timestamp\":\"1768150265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:10+05:30"} [2026-01-11 22:21:10] [DEBUG] Ignoring event: delivered [2026-01-11 22:21:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGQzQyQUU5QzkwQTQ4QzcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFGQzQyQUU5QzkwQTQ4QzcxAA==\",\"timestamp\":\"1768150260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:10+05:30"} [2026-01-11 22:21:10] [DEBUG] Ignoring event: delivered [2026-01-11 22:21:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:51:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MDQxOTdDRTdCOEQ3RUM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MDQxOTdDRTdCOEQ3RUM4AA==", "timestamp": "1768150301", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:21:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:21:42] [INFO] Sending instructions to 917202000200 [2026-01-11 22:21:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:21:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:21:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "644c9c2f10e5444185861d36eedb67eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:21:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:51:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MUIzMzEzOTA0Qjc5MkU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MUIzMzEzOTA0Qjc5MkU4AA==", "timestamp": "1768150306", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:21:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:21:47] [INFO] Sending instructions to 917202000200 [2026-01-11 22:21:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:21:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:21:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "084df59967444c6489f2ce82a6221ddf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MDQxOTdDRTdCOEQ3RUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MDQxOTdDRTdCOEQ3RUM4AA==\",\"timestamp\":\"1768150301\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:48+05:30"} [2026-01-11 22:21:48] [DEBUG] Ignoring event: delivered [2026-01-11 22:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MUIzMzEzOTA0Qjc5MkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MUIzMzEzOTA0Qjc5MkU4AA==\",\"timestamp\":\"1768150306\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:48+05:30"} [2026-01-11 22:21:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MUIzMzEzOTA0Qjc5MkU4AA== [2026-01-11 22:21:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MDQxOTdDRTdCOEQ3RUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MDQxOTdDRTdCOEQ3RUM4AA==\",\"timestamp\":\"1768150301\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:48+05:30"} [2026-01-11 22:21:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5MDQxOTdDRTdCOEQ3RUM4AA== [2026-01-11 22:21:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:51:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzNDI5REFCQzMxNDg1QkFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzNDI5REFCQzMxNDg1QkFCAA==", "timestamp": "1768150311", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:21:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:21:52] [INFO] Sending instructions to 917202000200 [2026-01-11 22:21:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:21:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:21:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9c3e0024e9d42539c6d269e620c3a63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MUIzMzEzOTA0Qjc5MkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MUIzMzEzOTA0Qjc5MkU4AA==\",\"timestamp\":\"1768150306\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:54+05:30"} [2026-01-11 22:21:54] [DEBUG] Ignoring event: delivered [2026-01-11 22:21:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzNDI5REFCQzMxNDg1QkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzNDI5REFCQzMxNDg1QkFCAA==\",\"timestamp\":\"1768150311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:21:54+05:30"} [2026-01-11 22:21:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzNDI5REFCQzMxNDg1QkFCAA== [2026-01-11 22:21:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:51:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGQ0UxRDc5NDYyMDZBQTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGQ0UxRDc5NDYyMDZBQTU1AA==", "timestamp": "1768150316", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:21:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:21:58] [INFO] Sending instructions to 917202000200 [2026-01-11 22:21:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:21:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:21:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f724dff3f68a4790af5b80a9327f4785", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzNDI5REFCQzMxNDg1QkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzNDI5REFCQzMxNDg1QkFCAA==\",\"timestamp\":\"1768150311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:00+05:30"} [2026-01-11 22:22:00] [DEBUG] Ignoring event: delivered [2026-01-11 22:22:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGQ0UxRDc5NDYyMDZBQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGQ0UxRDc5NDYyMDZBQTU1AA==\",\"timestamp\":\"1768150316\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:00+05:30"} [2026-01-11 22:22:00] [DEBUG] Ignoring event: delivered [2026-01-11 22:22:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGQ0UxRDc5NDYyMDZBQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGQ0UxRDc5NDYyMDZBQTU1AA==\",\"timestamp\":\"1768150316\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:11+05:30"} [2026-01-11 22:22:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGQ0UxRDc5NDYyMDZBQTU1AA== [2026-01-11 22:22:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:52:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NTY0NjA3MDBGQjc0QzZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NTY0NjA3MDBGQjc0QzZCAA==", "timestamp": "1768150352", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:22:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:22:34] [INFO] Sending instructions to 917202000200 [2026-01-11 22:22:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:22:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:22:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1396c00afe504e72b051115306f10463", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:22:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:22:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NTY0NjA3MDBGQjc0QzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NTY0NjA3MDBGQjc0QzZCAA==\",\"timestamp\":\"1768150352\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:35+05:30"} [2026-01-11 22:22:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NTY0NjA3MDBGQjc0QzZCAA== [2026-01-11 22:22:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:52:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyNzc3NDZFRjREMjg3MzI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyNzc3NDZFRjREMjg3MzI1AA==", "timestamp": "1768150357", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:22:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:22:39] [INFO] Sending instructions to 917202000200 [2026-01-11 22:22:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:22:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:22:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dac3c6128bd4457093b6a08302e0da4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:22:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NTY0NjA3MDBGQjc0QzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE4NTY0NjA3MDBGQjc0QzZCAA==\",\"timestamp\":\"1768150352\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:41+05:30"} [2026-01-11 22:22:42] [DEBUG] Ignoring event: delivered [2026-01-11 22:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:22:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyNzc3NDZFRjREMjg3MzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyNzc3NDZFRjREMjg3MzI1AA==\",\"timestamp\":\"1768150357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:41+05:30"} [2026-01-11 22:22:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyNzc3NDZFRjREMjg3MzI1AA== [2026-01-11 22:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:22:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyNzc3NDZFRjREMjg3MzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyNzc3NDZFRjREMjg3MzI1AA==\",\"timestamp\":\"1768150357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:41+05:30"} [2026-01-11 22:22:42] [DEBUG] Ignoring event: delivered [2026-01-11 22:22:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:52:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1RkZFMjg0QkQyRTgyNjAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1RkZFMjg0QkQyRTgyNjAzAA==", "timestamp": "1768150362", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:22:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:22:43] [INFO] Sending instructions to 917202000200 [2026-01-11 22:22:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:22:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:22:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b99052a1d77425cb73affdda3d18e3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:22:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:22:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1RkZFMjg0QkQyRTgyNjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1RkZFMjg0QkQyRTgyNjAzAA==\",\"timestamp\":\"1768150362\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:47+05:30"} [2026-01-11 22:22:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1RkZFMjg0QkQyRTgyNjAzAA== [2026-01-11 22:22:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:22:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1RkZFMjg0QkQyRTgyNjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1RkZFMjg0QkQyRTgyNjAzAA==\",\"timestamp\":\"1768150362\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:47+05:30"} [2026-01-11 22:22:48] [DEBUG] Ignoring event: delivered [2026-01-11 22:22:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:52:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBRTUyMjczMTg2NzMzNEQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBRTUyMjczMTg2NzMzNEQwAA==", "timestamp": "1768150367", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:22:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:22:48] [INFO] Sending instructions to 917202000200 [2026-01-11 22:22:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:22:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:22:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88d03dd95e13472c9cbdcc38d746a070", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:22:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBRTUyMjczMTg2NzMzNEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBRTUyMjczMTg2NzMzNEQwAA==\",\"timestamp\":\"1768150367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:53+05:30"} [2026-01-11 22:22:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBRTUyMjczMTg2NzMzNEQwAA== [2026-01-11 22:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:22:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBRTUyMjczMTg2NzMzNEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZBRTUyMjczMTg2NzMzNEQwAA==\",\"timestamp\":\"1768150367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:22:53+05:30"} [2026-01-11 22:22:53] [DEBUG] Ignoring event: delivered [2026-01-11 22:23:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:53:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjJBNDBGMDI5QzNCODJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjJBNDBGMDI5QzNCODJGAA==", "timestamp": "1768150403", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:23:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:23:24] [INFO] Sending instructions to 917202000200 [2026-01-11 22:23:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:23:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:23:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e519dd70a32c4a96b48ba79914b4dbcf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:23:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:23:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjJBNDBGMDI5QzNCODJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjJBNDBGMDI5QzNCODJGAA==\",\"timestamp\":\"1768150403\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:23:27+05:30"} [2026-01-11 22:23:28] [DEBUG] Ignoring event: delivered [2026-01-11 22:23:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:53:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5NzUwRDEwNkZCMUIyMkZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5NzUwRDEwNkZCMUIyMkZEAA==", "timestamp": "1768150408", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:23:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:23:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:23:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:23:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:23:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0adb24427d34dc48c7d0552cf603186", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:23:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:23:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjJBNDBGMDI5QzNCODJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjJBNDBGMDI5QzNCODJGAA==\",\"timestamp\":\"1768150403\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:23:30+05:30"} [2026-01-11 22:23:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjJBNDBGMDI5QzNCODJGAA== [2026-01-11 22:23:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:23:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5NzUwRDEwNkZCMUIyMkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5NzUwRDEwNkZCMUIyMkZEAA==\",\"timestamp\":\"1768150408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:23:33+05:30"} [2026-01-11 22:23:34] [DEBUG] Ignoring event: delivered [2026-01-11 22:23:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:23:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5NzUwRDEwNkZCMUIyMkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5NzUwRDEwNkZCMUIyMkZEAA==\",\"timestamp\":\"1768150408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:23:34+05:30"} [2026-01-11 22:23:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5NzUwRDEwNkZCMUIyMkZEAA== [2026-01-11 22:23:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:53:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyMzEwRkZCN0FGOEZEMkI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyMzEwRkZCN0FGOEZEMkI1AA==", "timestamp": "1768150413", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:23:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:23:35] [INFO] Sending instructions to 917202000200 [2026-01-11 22:23:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:23:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:23:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d61a84dc5ae54770b688fef6a8649591", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:23:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:23:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyMzEwRkZCN0FGOEZEMkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyMzEwRkZCN0FGOEZEMkI1AA==\",\"timestamp\":\"1768150413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:23:37+05:30"} [2026-01-11 22:23:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyMzEwRkZCN0FGOEZEMkI1AA== [2026-01-11 22:23:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:23:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyMzEwRkZCN0FGOEZEMkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMyMzEwRkZCN0FGOEZEMkI1AA==\",\"timestamp\":\"1768150413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:23:43+05:30"} [2026-01-11 22:23:44] [DEBUG] Ignoring event: delivered [2026-01-11 22:24:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:54:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVFRTdFRTI2RDNCN0ZDRUYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVFRTdFRTI2RDNCN0ZDRUYzAA==", "timestamp": "1768150449", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:24:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:24:10] [INFO] Sending instructions to 917202000200 [2026-01-11 22:24:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:24:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:24:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f3a9a90b5204aa38634f0a4042f37d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:24:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVFRTdFRTI2RDNCN0ZDRUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVFRTdFRTI2RDNCN0ZDRUYzAA==\",\"timestamp\":\"1768150449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:10+05:30"} [2026-01-11 22:24:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVFRTdFRTI2RDNCN0ZDRUYzAA== [2026-01-11 22:24:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVFRTdFRTI2RDNCN0ZDRUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVFRTdFRTI2RDNCN0ZDRUYzAA==\",\"timestamp\":\"1768150449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:14+05:30"} [2026-01-11 22:24:15] [DEBUG] Ignoring event: delivered [2026-01-11 22:24:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:54:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2QTU4RTg4MzdCMUVEQ0YwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2QTU4RTg4MzdCMUVEQ0YwAA==", "timestamp": "1768150454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:24:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:24:15] [INFO] Sending instructions to 917202000200 [2026-01-11 22:24:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:24:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:24:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19dd9f2e62fc422f8a61c96109433e85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:24:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2QTU4RTg4MzdCMUVEQ0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2QTU4RTg4MzdCMUVEQ0YwAA==\",\"timestamp\":\"1768150454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:20+05:30"} [2026-01-11 22:24:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2QTU4RTg4MzdCMUVEQ0YwAA== [2026-01-11 22:24:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:54:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4ODQyMDJEOTlCNEFDMTVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4ODQyMDJEOTlCNEFDMTVEAA==", "timestamp": "1768150459", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:24:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:24:20] [INFO] Sending instructions to 917202000200 [2026-01-11 22:24:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:24:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:24:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2QTU4RTg4MzdCMUVEQ0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2QTU4RTg4MzdCMUVEQ0YwAA==\",\"timestamp\":\"1768150454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:20+05:30"} [2026-01-11 22:24:21] [DEBUG] Ignoring event: delivered [2026-01-11 22:24:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d21d32214ae4bb6b28a237c992a8455", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:24:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:54:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQUIxNTkzODhBOEQyOEU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQUIxNTkzODhBOEQyOEU2AA==", "timestamp": "1768150464", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:24:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:24:25] [INFO] Sending instructions to 917202000200 [2026-01-11 22:24:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:24:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:24:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed355f93237047c1ba3c939164cdd01a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:24:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4ODQyMDJEOTlCNEFDMTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4ODQyMDJEOTlCNEFDMTVEAA==\",\"timestamp\":\"1768150459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:26+05:30"} [2026-01-11 22:24:27] [DEBUG] Ignoring event: delivered [2026-01-11 22:24:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4ODQyMDJEOTlCNEFDMTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4ODQyMDJEOTlCNEFDMTVEAA==\",\"timestamp\":\"1768150459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:26+05:30"} [2026-01-11 22:24:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ4ODQyMDJEOTlCNEFDMTVEAA== [2026-01-11 22:24:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQUIxNTkzODhBOEQyOEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQUIxNTkzODhBOEQyOEU2AA==\",\"timestamp\":\"1768150464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:26+05:30"} [2026-01-11 22:24:28] [DEBUG] Ignoring event: delivered [2026-01-11 22:24:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQUIxNTkzODhBOEQyOEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQUIxNTkzODhBOEQyOEU2AA==\",\"timestamp\":\"1768150464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:26+05:30"} [2026-01-11 22:24:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJCQUIxNTkzODhBOEQyOEU2AA== [2026-01-11 22:24:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:54:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRDY5MDA3RTI3RjIyMTRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRDY5MDA3RTI3RjIyMTRGAA==", "timestamp": "1768150469", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:24:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:24:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:24:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:24:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:24:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fa774d8f1224b82967728359f5e996b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:24:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRDY5MDA3RTI3RjIyMTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRDY5MDA3RTI3RjIyMTRGAA==\",\"timestamp\":\"1768150469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:32+05:30"} [2026-01-11 22:24:32] [DEBUG] Ignoring event: delivered [2026-01-11 22:24:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:24:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRDY5MDA3RTI3RjIyMTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRDY5MDA3RTI3RjIyMTRGAA==\",\"timestamp\":\"1768150469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:24:37+05:30"} [2026-01-11 22:24:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRDY5MDA3RTI3RjIyMTRGAA== [2026-01-11 22:25:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:55:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1MTREOUI4NkU1N0NFREJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1MTREOUI4NkU1N0NFREJGAA==", "timestamp": "1768150505", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:25:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:25:07] [INFO] Sending instructions to 917202000200 [2026-01-11 22:25:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:25:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:25:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e87825b700564c088c2b41edf51805b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:25:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1MTREOUI4NkU1N0NFREJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1MTREOUI4NkU1N0NFREJGAA==\",\"timestamp\":\"1768150505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:25:07+05:30"} [2026-01-11 22:25:08] [DEBUG] Ignoring event: delivered [2026-01-11 22:25:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:55:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCNjkzQUE0MzlENUMwODMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCNjkzQUE0MzlENUMwODMyAA==", "timestamp": "1768150510", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:25:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:25:12] [INFO] Sending instructions to 917202000200 [2026-01-11 22:25:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:25:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:25:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "019e08f6ae2149d5a7193fada52d0132", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:25:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCNjkzQUE0MzlENUMwODMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCNjkzQUE0MzlENUMwODMyAA==\",\"timestamp\":\"1768150510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:25:12+05:30"} [2026-01-11 22:25:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCNjkzQUE0MzlENUMwODMyAA== [2026-01-11 22:25:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1MTREOUI4NkU1N0NFREJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1MTREOUI4NkU1N0NFREJGAA==\",\"timestamp\":\"1768150505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:25:12+05:30"} [2026-01-11 22:25:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1MTREOUI4NkU1N0NFREJGAA== [2026-01-11 22:25:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCNjkzQUE0MzlENUMwODMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCNjkzQUE0MzlENUMwODMyAA==\",\"timestamp\":\"1768150510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:25:12+05:30"} [2026-01-11 22:25:14] [DEBUG] Ignoring event: delivered [2026-01-11 22:25:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:55:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5NkY1RERDMzE4QUM1MDdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5NkY1RERDMzE4QUM1MDdGAA==", "timestamp": "1768150516", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:25:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:25:18] [INFO] Sending instructions to 917202000200 [2026-01-11 22:25:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:25:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:25:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78f2ba4d452e48028930b9620a4e1655", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:25:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5NkY1RERDMzE4QUM1MDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5NkY1RERDMzE4QUM1MDdGAA==\",\"timestamp\":\"1768150516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:25:20+05:30"} [2026-01-11 22:25:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5NkY1RERDMzE4QUM1MDdGAA== [2026-01-11 22:25:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5NkY1RERDMzE4QUM1MDdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM5NkY1RERDMzE4QUM1MDdGAA==\",\"timestamp\":\"1768150516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:25:20+05:30"} [2026-01-11 22:25:20] [DEBUG] Ignoring event: delivered [2026-01-11 22:25:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:55:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MTY2QUNGNDIxMjNDOUE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MTY2QUNGNDIxMjNDOUE2AA==", "timestamp": "1768150552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:25:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:25:54] [INFO] Sending instructions to 917202000200 [2026-01-11 22:25:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:25:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:25:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10fc0e11c7854f74b629a33a8ee7c582", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:25:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MTY2QUNGNDIxMjNDOUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MTY2QUNGNDIxMjNDOUE2AA==\",\"timestamp\":\"1768150552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:25:54+05:30"} [2026-01-11 22:25:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MTY2QUNGNDIxMjNDOUE2AA== [2026-01-11 22:25:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MTY2QUNGNDIxMjNDOUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2MTY2QUNGNDIxMjNDOUE2AA==\",\"timestamp\":\"1768150552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:25:57+05:30"} [2026-01-11 22:25:57] [DEBUG] Ignoring event: delivered [2026-01-11 22:25:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:55:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2NTlFRkI3OUM3NTEyOEM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2NTlFRkI3OUM3NTEyOEM4AA==", "timestamp": "1768150557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:25:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:25:59] [INFO] Sending instructions to 917202000200 [2026-01-11 22:25:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:25:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:25:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de9ddb97bedd4bce8e55a2cb2c73a733", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:26:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2NTlFRkI3OUM3NTEyOEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2NTlFRkI3OUM3NTEyOEM4AA==\",\"timestamp\":\"1768150557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:01+05:30"} [2026-01-11 22:26:02] [DEBUG] Ignoring event: delivered [2026-01-11 22:26:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:25:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2NTlFRkI3OUM3NTEyOEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2NTlFRkI3OUM3NTEyOEM4AA==\",\"timestamp\":\"1768150557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:01+05:30"} [2026-01-11 22:26:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2NTlFRkI3OUM3NTEyOEM4AA== [2026-01-11 22:26:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:56:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI5RjVGMEEwRUVEOThBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI5RjVGMEEwRUVEOThBAA==", "timestamp": "1768150562", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:26:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:26:04] [INFO] Sending instructions to 917202000200 [2026-01-11 22:26:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:26:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:26:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f35e41ceb934384a042a1ed56004875", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:26:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI5RjVGMEEwRUVEOThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI5RjVGMEEwRUVEOThBAA==\",\"timestamp\":\"1768150562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:05+05:30"} [2026-01-11 22:26:06] [DEBUG] Ignoring event: delivered [2026-01-11 22:26:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI5RjVGMEEwRUVEOThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI5RjVGMEEwRUVEOThBAA==\",\"timestamp\":\"1768150562\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:09+05:30"} [2026-01-11 22:26:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4RkI5RjVGMEEwRUVEOThBAA== [2026-01-11 22:26:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:56:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMTU2NTU4QkZCQzZDODIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMTU2NTU4QkZCQzZDODIwAA==", "timestamp": "1768150599", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:26:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:26:41] [INFO] Sending instructions to 917202000200 [2026-01-11 22:26:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:26:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:26:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a769dced60243a2a67d4e04f280f3be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:26:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMTU2NTU4QkZCQzZDODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMTU2NTU4QkZCQzZDODIwAA==\",\"timestamp\":\"1768150599\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:43+05:30"} [2026-01-11 22:26:45] [DEBUG] Ignoring event: delivered [2026-01-11 22:26:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:56:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBNUQ1NjIxMEI2MDc3MUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBNUQ1NjIxMEI2MDc3MUREAA==", "timestamp": "1768150605", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:26:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:26:47] [INFO] Sending instructions to 917202000200 [2026-01-11 22:26:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:26:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:26:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc0a55c20e694ecf9b98537a1f361b9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:26:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMTU2NTU4QkZCQzZDODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMTU2NTU4QkZCQzZDODIwAA==\",\"timestamp\":\"1768150599\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:50+05:30"} [2026-01-11 22:26:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzMTU2NTU4QkZCQzZDODIwAA== [2026-01-11 22:26:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBNUQ1NjIxMEI2MDc3MUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBNUQ1NjIxMEI2MDc3MUREAA==\",\"timestamp\":\"1768150605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:50+05:30"} [2026-01-11 22:26:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBNUQ1NjIxMEI2MDc3MUREAA== [2026-01-11 22:26:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:56:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhERDEyQ0JDNEFDRTgyNzdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhERDEyQ0JDNEFDRTgyNzdBAA==", "timestamp": "1768150610", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:26:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:26:52] [INFO] Sending instructions to 917202000200 [2026-01-11 22:26:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:26:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:26:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "166f96f16ba040e7aba3c8ff25c7dac3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:26:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBNUQ1NjIxMEI2MDc3MUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThBNUQ1NjIxMEI2MDc3MUREAA==\",\"timestamp\":\"1768150605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:54+05:30"} [2026-01-11 22:26:55] [DEBUG] Ignoring event: delivered [2026-01-11 22:26:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhERDEyQ0JDNEFDRTgyNzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhERDEyQ0JDNEFDRTgyNzdBAA==\",\"timestamp\":\"1768150610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:54+05:30"} [2026-01-11 22:26:55] [DEBUG] Ignoring event: delivered [2026-01-11 22:26:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhERDEyQ0JDNEFDRTgyNzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhERDEyQ0JDNEFDRTgyNzdBAA==\",\"timestamp\":\"1768150610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:54+05:30"} [2026-01-11 22:26:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhERDEyQ0JDNEFDRTgyNzdBAA== [2026-01-11 22:26:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:56:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQUJBQkU2MzRCRDE3NzM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQUJBQkU2MzRCRDE3NzM2AA==", "timestamp": "1768150616", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:26:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:26:57] [INFO] Sending instructions to 917202000200 [2026-01-11 22:26:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:26:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:26:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb369a81f50f4442921b719e3108e878", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:27:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQUJBQkU2MzRCRDE3NzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQUJBQkU2MzRCRDE3NzM2AA==\",\"timestamp\":\"1768150616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:26:59+05:30"} [2026-01-11 22:27:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQUJBQkU2MzRCRDE3NzM2AA== [2026-01-11 22:27:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:26:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQUJBQkU2MzRCRDE3NzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUwQUJBQkU2MzRCRDE3NzM2AA==\",\"timestamp\":\"1768150616\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:00+05:30"} [2026-01-11 22:27:00] [DEBUG] Ignoring event: delivered [2026-01-11 22:27:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:57:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCNERDNTY2RTlCNUM4ODBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCNERDNTY2RTlCNUM4ODBCAA==", "timestamp": "1768150652", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:27:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:27:33] [INFO] Sending instructions to 917202000200 [2026-01-11 22:27:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:27:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:27:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ef404d277f34be5a743e59e4524df0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:27:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:57:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA1REY5QjZBRjE5QTI2RDc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA1REY5QjZBRjE5QTI2RDc2AA==", "timestamp": "1768150656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:27:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:27:39] [INFO] Sending instructions to 917202000200 [2026-01-11 22:27:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:27:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:27:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57acd3cef7f241cbb13f13d61185a41a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:27:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA1REY5QjZBRjE5QTI2RDc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA1REY5QjZBRjE5QTI2RDc2AA==\",\"timestamp\":\"1768150656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:39+05:30"} [2026-01-11 22:27:40] [DEBUG] Ignoring event: delivered [2026-01-11 22:27:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCNERDNTY2RTlCNUM4ODBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCNERDNTY2RTlCNUM4ODBCAA==\",\"timestamp\":\"1768150652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:39+05:30"} [2026-01-11 22:27:41] [DEBUG] Ignoring event: delivered [2026-01-11 22:27:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCNERDNTY2RTlCNUM4ODBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCNERDNTY2RTlCNUM4ODBCAA==\",\"timestamp\":\"1768150652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:39+05:30"} [2026-01-11 22:27:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCNERDNTY2RTlCNUM4ODBCAA== [2026-01-11 22:27:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:57:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0RUUyOTMwQjcyRjExRjYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0RUUyOTMwQjcyRjExRjYxAA==", "timestamp": "1768150662", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:27:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:27:44] [INFO] Sending instructions to 917202000200 [2026-01-11 22:27:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:27:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:27:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b73efe714cf4e1e8fc8a2b703c24c21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:27:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA1REY5QjZBRjE5QTI2RDc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA1REY5QjZBRjE5QTI2RDc2AA==\",\"timestamp\":\"1768150656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:45+05:30"} [2026-01-11 22:27:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA1REY5QjZBRjE5QTI2RDc2AA== [2026-01-11 22:27:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0RUUyOTMwQjcyRjExRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0RUUyOTMwQjcyRjExRjYxAA==\",\"timestamp\":\"1768150662\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:45+05:30"} [2026-01-11 22:27:47] [DEBUG] Ignoring event: delivered [2026-01-11 22:27:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:57:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBRDE0NDRBMkQ0QTE2NEZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBRDE0NDRBMkQ0QTE2NEZEAA==", "timestamp": "1768150667", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:27:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:27:49] [INFO] Sending instructions to 917202000200 [2026-01-11 22:27:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:27:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:27:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6bf4a16b7a64c62a47eaa8b2e79a2a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:27:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBRDE0NDRBMkQ0QTE2NEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBRDE0NDRBMkQ0QTE2NEZEAA==\",\"timestamp\":\"1768150667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:51+05:30"} [2026-01-11 22:27:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBRDE0NDRBMkQ0QTE2NEZEAA== [2026-01-11 22:27:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0RUUyOTMwQjcyRjExRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0RUUyOTMwQjcyRjExRjYxAA==\",\"timestamp\":\"1768150662\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:51+05:30"} [2026-01-11 22:27:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0RUUyOTMwQjcyRjExRjYxAA== [2026-01-11 22:27:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBRDE0NDRBMkQ0QTE2NEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBRDE0NDRBMkQ0QTE2NEZEAA==\",\"timestamp\":\"1768150667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:51+05:30"} [2026-01-11 22:27:53] [DEBUG] Ignoring event: delivered [2026-01-11 22:27:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:57:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzQ4NzBGNUM4QkU2OEE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzQ4NzBGNUM4QkU2OEE0AA==", "timestamp": "1768150672", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:27:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:27:54] [INFO] Sending instructions to 917202000200 [2026-01-11 22:27:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:27:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:27:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2aa7726a15e483b80faa9bb15b25f33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:27:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzQ4NzBGNUM4QkU2OEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzQ4NzBGNUM4QkU2OEE0AA==\",\"timestamp\":\"1768150672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:27:57+05:30"} [2026-01-11 22:27:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzQ4NzBGNUM4QkU2OEE0AA== [2026-01-11 22:28:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:27:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzQ4NzBGNUM4QkU2OEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxNzQ4NzBGNUM4QkU2OEE0AA==\",\"timestamp\":\"1768150672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:28:03+05:30"} [2026-01-11 22:28:04] [DEBUG] Ignoring event: delivered [2026-01-11 22:28:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:58:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3RjdBQzNGQzFBQjVCMTZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3RjdBQzNGQzFBQjVCMTZGAA==", "timestamp": "1768150708", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:28:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:28:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:28:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:28:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:28:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4c3fe852379470d962528c5d3ccba5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:28:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:28:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3RjdBQzNGQzFBQjVCMTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3RjdBQzNGQzFBQjVCMTZGAA==\",\"timestamp\":\"1768150708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:28:33+05:30"} [2026-01-11 22:28:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3RjdBQzNGQzFBQjVCMTZGAA== [2026-01-11 22:28:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:58:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RUI1OTUzMkE3NUZDNkE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RUI1OTUzMkE3NUZDNkE0AA==", "timestamp": "1768150713", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:28:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:28:35] [INFO] Sending instructions to 917202000200 [2026-01-11 22:28:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:28:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:28:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "164f340688bc4006b244b5c2e2f1d6b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:28:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:58:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxMDIyRjlFQjUyOEI4MzFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxMDIyRjlFQjUyOEI4MzFFAA==", "timestamp": "1768150718", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:28:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:28:40] [INFO] Sending instructions to 917202000200 [2026-01-11 22:28:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:28:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:28:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RUI1OTUzMkE3NUZDNkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RUI1OTUzMkE3NUZDNkE0AA==\",\"timestamp\":\"1768150713\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:28:40+05:30"} [2026-01-11 22:28:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RUI1OTUzMkE3NUZDNkE0AA== [2026-01-11 22:28:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f45d421c50bc481a81667a4463872837", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:28:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3RjdBQzNGQzFBQjVCMTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E3RjdBQzNGQzFBQjVCMTZGAA==\",\"timestamp\":\"1768150708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:28:40+05:30"} [2026-01-11 22:28:40] [DEBUG] Ignoring event: delivered [2026-01-11 22:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:28:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxMDIyRjlFQjUyOEI4MzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxMDIyRjlFQjUyOEI4MzFFAA==\",\"timestamp\":\"1768150718\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:28:40+05:30"} [2026-01-11 22:28:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxMDIyRjlFQjUyOEI4MzFFAA== [2026-01-11 22:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:28:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RUI1OTUzMkE3NUZDNkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ4RUI1OTUzMkE3NUZDNkE0AA==\",\"timestamp\":\"1768150713\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:28:40+05:30"} [2026-01-11 22:28:40] [DEBUG] Ignoring event: delivered [2026-01-11 22:28:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:28:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxMDIyRjlFQjUyOEI4MzFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxMDIyRjlFQjUyOEI4MzFFAA==\",\"timestamp\":\"1768150718\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:28:40+05:30"} [2026-01-11 22:28:41] [DEBUG] Ignoring event: delivered [2026-01-11 22:29:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:59:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3ODcyREFEQ0Q0QURDRUVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3ODcyREFEQ0Q0QURDRUVDAA==", "timestamp": "1768150754", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:29:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:29:16] [INFO] Sending instructions to 917202000200 [2026-01-11 22:29:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:29:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:29:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b5bffbc6ac84c2fb8d1fbdd3101536d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:29:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:59:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QkZGRDU4QzEyNzRDMUMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QkZGRDU4QzEyNzRDMUMyAA==", "timestamp": "1768150760", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:29:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:29:21] [INFO] Sending instructions to 917202000200 [2026-01-11 22:29:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:29:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:29:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "588acb986b184fa588676498fbadb821", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:29:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3ODcyREFEQ0Q0QURDRUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3ODcyREFEQ0Q0QURDRUVDAA==\",\"timestamp\":\"1768150754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:21+05:30"} [2026-01-11 22:29:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3ODcyREFEQ0Q0QURDRUVDAA== [2026-01-11 22:29:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3ODcyREFEQ0Q0QURDRUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3ODcyREFEQ0Q0QURDRUVDAA==\",\"timestamp\":\"1768150754\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:21+05:30"} [2026-01-11 22:29:22] [DEBUG] Ignoring event: delivered [2026-01-11 22:29:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:59:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzY0MzRDMDEwOUVEOTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzY0MzRDMDEwOUVEOTYxAA==", "timestamp": "1768150765", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:29:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:29:27] [INFO] Sending instructions to 917202000200 [2026-01-11 22:29:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:29:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:29:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "151008a596a44f4a94fa01d6a4928114", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:29:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QkZGRDU4QzEyNzRDMUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QkZGRDU4QzEyNzRDMUMyAA==\",\"timestamp\":\"1768150760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:26+05:30"} [2026-01-11 22:29:27] [DEBUG] Ignoring event: delivered [2026-01-11 22:29:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzY0MzRDMDEwOUVEOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzY0MzRDMDEwOUVEOTYxAA==\",\"timestamp\":\"1768150765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:27+05:30"} [2026-01-11 22:29:28] [DEBUG] Ignoring event: delivered [2026-01-11 22:29:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzY0MzRDMDEwOUVEOTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzY0MzRDMDEwOUVEOTYxAA==\",\"timestamp\":\"1768150765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:27+05:30"} [2026-01-11 22:29:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVBQzY0MzRDMDEwOUVEOTYxAA== [2026-01-11 22:29:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:59:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5QkFERUYxQkFGMkQyMzNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5QkFERUYxQkFGMkQyMzNBAA==", "timestamp": "1768150770", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:29:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:29:32] [INFO] Sending instructions to 917202000200 [2026-01-11 22:29:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:29:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:29:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28d30a0af8ff45779293887616dda5c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:29:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QkZGRDU4QzEyNzRDMUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QkZGRDU4QzEyNzRDMUMyAA==\",\"timestamp\":\"1768150760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:33+05:30"} [2026-01-11 22:29:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5QkZGRDU4QzEyNzRDMUMyAA== [2026-01-11 22:29:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5QkFERUYxQkFGMkQyMzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5QkFERUYxQkFGMkQyMzNBAA==\",\"timestamp\":\"1768150770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:33+05:30"} [2026-01-11 22:29:33] [DEBUG] Ignoring event: delivered [2026-01-11 22:29:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 16:59:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwOUFCOEM5NTQ2RTdBNzYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwOUFCOEM5NTQ2RTdBNzYyAA==", "timestamp": "1768150775", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:29:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:29:37] [INFO] Sending instructions to 917202000200 [2026-01-11 22:29:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:29:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:29:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54c9bbe549a2417282aa12b550d003e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:29:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwOUFCOEM5NTQ2RTdBNzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwOUFCOEM5NTQ2RTdBNzYyAA==\",\"timestamp\":\"1768150775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:38+05:30"} [2026-01-11 22:29:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwOUFCOEM5NTQ2RTdBNzYyAA== [2026-01-11 22:29:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5QkFERUYxQkFGMkQyMzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5QkFERUYxQkFGMkQyMzNBAA==\",\"timestamp\":\"1768150770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:38+05:30"} [2026-01-11 22:29:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5QkFERUYxQkFGMkQyMzNBAA== [2026-01-11 22:29:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:29:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwOUFCOEM5NTQ2RTdBNzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQwOUFCOEM5NTQ2RTdBNzYyAA==\",\"timestamp\":\"1768150775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:29:42+05:30"} [2026-01-11 22:29:43] [DEBUG] Ignoring event: delivered [2026-01-11 22:30:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:00:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGQ0NDQjhDMDczRTlCNEE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGQ0NDQjhDMDczRTlCNEE2AA==", "timestamp": "1768150811", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:30:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:30:12] [INFO] Sending instructions to 917202000200 [2026-01-11 22:30:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:30:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:30:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b22d70118ad04ec4bcac6c15a3a4632f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:30:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:30:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGQ0NDQjhDMDczRTlCNEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGQ0NDQjhDMDczRTlCNEE2AA==\",\"timestamp\":\"1768150811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:30:14+05:30"} [2026-01-11 22:30:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGQ0NDQjhDMDczRTlCNEE2AA== [2026-01-11 22:30:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:30:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGQ0NDQjhDMDczRTlCNEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNGQ0NDQjhDMDczRTlCNEE2AA==\",\"timestamp\":\"1768150811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:30:14+05:30"} [2026-01-11 22:30:15] [DEBUG] Ignoring event: delivered [2026-01-11 22:30:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:00:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhDQzgyRjFCNkM2QjgwQkQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhDQzgyRjFCNkM2QjgwQkQ5AA==", "timestamp": "1768150816", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:30:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:30:17] [INFO] Sending instructions to 917202000200 [2026-01-11 22:30:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:30:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:30:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "884c4fda7eb64275be41fe1ae538f0d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:30:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:30:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhDQzgyRjFCNkM2QjgwQkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhDQzgyRjFCNkM2QjgwQkQ5AA==\",\"timestamp\":\"1768150816\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:30:21+05:30"} [2026-01-11 22:30:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhDQzgyRjFCNkM2QjgwQkQ5AA== [2026-01-11 22:30:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:30:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhDQzgyRjFCNkM2QjgwQkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhDQzgyRjFCNkM2QjgwQkQ5AA==\",\"timestamp\":\"1768150816\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:30:21+05:30"} [2026-01-11 22:30:21] [DEBUG] Ignoring event: delivered [2026-01-11 22:30:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:00:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRTM0RTcwNDNBRkYxMkU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRTM0RTcwNDNBRkYxMkU2AA==", "timestamp": "1768150821", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:30:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:30:23] [INFO] Sending instructions to 917202000200 [2026-01-11 22:30:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:30:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:30:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e07935bef70d48038beafd78a32f65dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:30:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:30:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRTM0RTcwNDNBRkYxMkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRTM0RTcwNDNBRkYxMkU2AA==\",\"timestamp\":\"1768150821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:30:28+05:30"} [2026-01-11 22:30:29] [DEBUG] Ignoring event: delivered [2026-01-11 22:30:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:30:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRTM0RTcwNDNBRkYxMkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRTM0RTcwNDNBRkYxMkU2AA==\",\"timestamp\":\"1768150821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:30:28+05:30"} [2026-01-11 22:30:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEyRTM0RTcwNDNBRkYxMkU2AA== [2026-01-11 22:30:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:00:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGRDQ3M0IxOEFDNkI1QjE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGRDQ3M0IxOEFDNkI1QjE1AA==", "timestamp": "1768150857", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:30:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:30:59] [INFO] Sending instructions to 917202000200 [2026-01-11 22:30:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:30:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:30:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8060228c10234e3eac38e89704286033", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:31:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGRDQ3M0IxOEFDNkI1QjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGRDQ3M0IxOEFDNkI1QjE1AA==\",\"timestamp\":\"1768150857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:02+05:30"} [2026-01-11 22:31:03] [DEBUG] Ignoring event: delivered [2026-01-11 22:31:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:01:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0ODY3MDJFRUFCQzQyRTE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0ODY3MDJFRUFCQzQyRTE1AA==", "timestamp": "1768150862", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:31:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:31:04] [INFO] Sending instructions to 917202000200 [2026-01-11 22:31:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:31:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:31:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd6afba82e64434791b99fc40e6e094b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:31:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGRDQ3M0IxOEFDNkI1QjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGRDQ3M0IxOEFDNkI1QjE1AA==\",\"timestamp\":\"1768150857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:05+05:30"} [2026-01-11 22:31:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGRDQ3M0IxOEFDNkI1QjE1AA== [2026-01-11 22:31:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0ODY3MDJFRUFCQzQyRTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0ODY3MDJFRUFCQzQyRTE1AA==\",\"timestamp\":\"1768150862\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:08+05:30"} [2026-01-11 22:31:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0ODY3MDJFRUFCQzQyRTE1AA== [2026-01-11 22:31:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0ODY3MDJFRUFCQzQyRTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0ODY3MDJFRUFCQzQyRTE1AA==\",\"timestamp\":\"1768150862\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:08+05:30"} [2026-01-11 22:31:09] [DEBUG] Ignoring event: delivered [2026-01-11 22:31:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:01:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNjMyOEEyRDY2NDA3RTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNjMyOEEyRDY2NDA3RTU5AA==", "timestamp": "1768150867", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:31:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:31:09] [INFO] Sending instructions to 917202000200 [2026-01-11 22:31:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:31:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:31:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02b609a0656d48a8a5ad64f7d8b66b37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:31:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNjMyOEEyRDY2NDA3RTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNjMyOEEyRDY2NDA3RTU5AA==\",\"timestamp\":\"1768150867\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:12+05:30"} [2026-01-11 22:31:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNjMyOEEyRDY2NDA3RTU5AA== [2026-01-11 22:31:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNjMyOEEyRDY2NDA3RTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZBNjMyOEEyRDY2NDA3RTU5AA==\",\"timestamp\":\"1768150867\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:12+05:30"} [2026-01-11 22:31:12] [DEBUG] Ignoring event: delivered [2026-01-11 22:31:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:01:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2Q0VEOEI4NEVBMEVEQUJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2Q0VEOEI4NEVBMEVEQUJEAA==", "timestamp": "1768150873", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:31:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:31:14] [INFO] Sending instructions to 917202000200 [2026-01-11 22:31:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:31:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:31:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c58a42f98ed74b13b57766ec647ca9b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:31:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2Q0VEOEI4NEVBMEVEQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2Q0VEOEI4NEVBMEVEQUJEAA==\",\"timestamp\":\"1768150873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:15+05:30"} [2026-01-11 22:31:16] [DEBUG] Ignoring event: delivered [2026-01-11 22:31:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2Q0VEOEI4NEVBMEVEQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2Q0VEOEI4NEVBMEVEQUJEAA==\",\"timestamp\":\"1768150873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:15+05:30"} [2026-01-11 22:31:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2Q0VEOEI4NEVBMEVEQUJEAA== [2026-01-11 22:31:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:01:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MzNDNEQ1NUMyRjIyMzM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MzNDNEQ1NUMyRjIyMzM5AA==", "timestamp": "1768150878", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:31:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:31:19] [INFO] Sending instructions to 917202000200 [2026-01-11 22:31:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:31:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:31:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "beb0b03796ee4f7fac7581623c4e9efa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:31:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MzNDNEQ1NUMyRjIyMzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MzNDNEQ1NUMyRjIyMzM5AA==\",\"timestamp\":\"1768150878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:20+05:30"} [2026-01-11 22:31:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MzNDNEQ1NUMyRjIyMzM5AA== [2026-01-11 22:31:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:01:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEMDRBNEY4MkUwODg4RkM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEMDRBNEY4MkUwODg4RkM3AA==", "timestamp": "1768150883", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:31:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:31:25] [INFO] Sending instructions to 917202000200 [2026-01-11 22:31:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:31:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:31:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b7ec54732544394a2715d51beb4a0db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:31:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEMDRBNEY4MkUwODg4RkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEMDRBNEY4MkUwODg4RkM3AA==\",\"timestamp\":\"1768150883\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:25+05:30"} [2026-01-11 22:31:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEMDRBNEY4MkUwODg4RkM3AA== [2026-01-11 22:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MzNDNEQ1NUMyRjIyMzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA0MzNDNEQ1NUMyRjIyMzM5AA==\",\"timestamp\":\"1768150878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:26+05:30"} [2026-01-11 22:31:26] [DEBUG] Ignoring event: delivered [2026-01-11 22:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:31:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEMDRBNEY4MkUwODg4RkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZEMDRBNEY4MkUwODg4RkM3AA==\",\"timestamp\":\"1768150883\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:31:26+05:30"} [2026-01-11 22:31:26] [DEBUG] Ignoring event: delivered [2026-01-11 22:32:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:02:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4MDJCRDZBQUY1MUM2QTEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4MDJCRDZBQUY1MUM2QTEyAA==", "timestamp": "1768150919", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:32:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:32:00] [INFO] Sending instructions to 917202000200 [2026-01-11 22:32:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:32:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:32:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2807fee5c2cc41e5a247389dd7452fc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:32:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4MDJCRDZBQUY1MUM2QTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4MDJCRDZBQUY1MUM2QTEyAA==\",\"timestamp\":\"1768150919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:01+05:30"} [2026-01-11 22:32:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4MDJCRDZBQUY1MUM2QTEyAA== [2026-01-11 22:32:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4MDJCRDZBQUY1MUM2QTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU4MDJCRDZBQUY1MUM2QTEyAA==\",\"timestamp\":\"1768150919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:04+05:30"} [2026-01-11 22:32:05] [DEBUG] Ignoring event: delivered [2026-01-11 22:32:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:02:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBNERFM0RERjk5RkZFNDlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBNERFM0RERjk5RkZFNDlDAA==", "timestamp": "1768150924", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:32:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:32:05] [INFO] Sending instructions to 917202000200 [2026-01-11 22:32:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:32:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:32:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c46294fe61f4259a6d5fce89304ae96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:32:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBNERFM0RERjk5RkZFNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBNERFM0RERjk5RkZFNDlDAA==\",\"timestamp\":\"1768150924\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:05+05:30"} [2026-01-11 22:32:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBNERFM0RERjk5RkZFNDlDAA== [2026-01-11 22:32:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBNERFM0RERjk5RkZFNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVBNERFM0RERjk5RkZFNDlDAA==\",\"timestamp\":\"1768150924\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:08+05:30"} [2026-01-11 22:32:09] [DEBUG] Ignoring event: delivered [2026-01-11 22:32:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:02:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzRDVDQ0RCMUJCQjk3QkMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzRDVDQ0RCMUJCQjk3QkMyAA==", "timestamp": "1768150959", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:32:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:32:41] [INFO] Sending instructions to 917202000200 [2026-01-11 22:32:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:32:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:32:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eaf6b3e394db4401ab8e52fa304cf344", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:32:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzRDVDQ0RCMUJCQjk3QkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzRDVDQ0RCMUJCQjk3QkMyAA==\",\"timestamp\":\"1768150959\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:41+05:30"} [2026-01-11 22:32:42] [DEBUG] Ignoring event: delivered [2026-01-11 22:32:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzRDVDQ0RCMUJCQjk3QkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzRDVDQ0RCMUJCQjk3QkMyAA==\",\"timestamp\":\"1768150959\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:41+05:30"} [2026-01-11 22:32:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUzRDVDQ0RCMUJCQjk3QkMyAA== [2026-01-11 22:32:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:02:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCMUY5MTUwQzk3NjBENUVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCMUY5MTUwQzk3NjBENUVBAA==", "timestamp": "1768150965", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:32:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:32:46] [INFO] Sending instructions to 917202000200 [2026-01-11 22:32:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:32:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:32:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4783bfaad40b4210917724769b80c88e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:32:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCMUY5MTUwQzk3NjBENUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCMUY5MTUwQzk3NjBENUVBAA==\",\"timestamp\":\"1768150965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:47+05:30"} [2026-01-11 22:32:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCMUY5MTUwQzk3NjBENUVBAA== [2026-01-11 22:32:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:02:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDMUNFMTU1MEVGQTgxRkYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDMUNFMTU1MEVGQTgxRkYyAA==", "timestamp": "1768150970", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:32:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:32:51] [INFO] Sending instructions to 917202000200 [2026-01-11 22:32:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:32:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:32:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9ab6e4dd9794cda976a178690d0c7bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCMUY5MTUwQzk3NjBENUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCMUY5MTUwQzk3NjBENUVBAA==\",\"timestamp\":\"1768150965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:53+05:30"} [2026-01-11 22:32:54] [DEBUG] Ignoring event: delivered [2026-01-11 22:32:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDMUNFMTU1MEVGQTgxRkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDMUNFMTU1MEVGQTgxRkYyAA==\",\"timestamp\":\"1768150970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:53+05:30"} [2026-01-11 22:32:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDMUNFMTU1MEVGQTgxRkYyAA== [2026-01-11 22:32:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:02:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFOTU3Qzk1MjVDQzU1MjVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFOTU3Qzk1MjVDQzU1MjVBAA==", "timestamp": "1768150975", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:32:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:32:57] [INFO] Sending instructions to 917202000200 [2026-01-11 22:32:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:32:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:32:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee8c54d617554cb084fe72679cbc41a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:32:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDMUNFMTU1MEVGQTgxRkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVDMUNFMTU1MEVGQTgxRkYyAA==\",\"timestamp\":\"1768150970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:57+05:30"} [2026-01-11 22:32:58] [DEBUG] Ignoring event: delivered [2026-01-11 22:32:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFOTU3Qzk1MjVDQzU1MjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFOTU3Qzk1MjVDQzU1MjVBAA==\",\"timestamp\":\"1768150975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:59+05:30"} [2026-01-11 22:32:59] [DEBUG] Ignoring event: delivered [2026-01-11 22:33:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:32:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFOTU3Qzk1MjVDQzU1MjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFOTU3Qzk1MjVDQzU1MjVBAA==\",\"timestamp\":\"1768150975\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:32:59+05:30"} [2026-01-11 22:33:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFOTU3Qzk1MjVDQzU1MjVBAA== [2026-01-11 22:33:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:03:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyRDBDRUMzNUYxRjJERDkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyRDBDRUMzNUYxRjJERDkxAA==", "timestamp": "1768151011", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:33:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:33:32] [INFO] Sending instructions to 917202000200 [2026-01-11 22:33:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:33:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:33:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7abf8c1260544b60b4d928a320c641bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:33:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyRDBDRUMzNUYxRjJERDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyRDBDRUMzNUYxRjJERDkxAA==\",\"timestamp\":\"1768151011\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:33:33+05:30"} [2026-01-11 22:33:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyRDBDRUMzNUYxRjJERDkxAA== [2026-01-11 22:33:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyRDBDRUMzNUYxRjJERDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyRDBDRUMzNUYxRjJERDkxAA==\",\"timestamp\":\"1768151011\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:33:34+05:30"} [2026-01-11 22:33:35] [DEBUG] Ignoring event: delivered [2026-01-11 22:33:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:03:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBRTM1NjVBQjRDQUVERENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBRTM1NjVBQjRDQUVERENGAA==", "timestamp": "1768151016", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:33:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:33:38] [INFO] Sending instructions to 917202000200 [2026-01-11 22:33:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:33:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:33:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fd5aff3dd394a4c9fe79079771b9bde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:33:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:33:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBRTM1NjVBQjRDQUVERENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBRTM1NjVBQjRDQUVERENGAA==\",\"timestamp\":\"1768151016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:33:41+05:30"} [2026-01-11 22:33:42] [DEBUG] Ignoring event: delivered [2026-01-11 22:33:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:03:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZEMEE1MUQzQzMxRDY2QjI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZEMEE1MUQzQzMxRDY2QjI2AA==", "timestamp": "1768151021", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:33:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:33:43] [INFO] Sending instructions to 917202000200 [2026-01-11 22:33:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:33:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:33:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f9be68b80874fc58774f601898f8cb8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:33:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:33:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZEMEE1MUQzQzMxRDY2QjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZEMEE1MUQzQzMxRDY2QjI2AA==\",\"timestamp\":\"1768151021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:33:46+05:30"} [2026-01-11 22:33:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZEMEE1MUQzQzMxRDY2QjI2AA== [2026-01-11 22:33:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:33:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBRTM1NjVBQjRDQUVERENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBRTM1NjVBQjRDQUVERENGAA==\",\"timestamp\":\"1768151016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:33:46+05:30"} [2026-01-11 22:33:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBRTM1NjVBQjRDQUVERENGAA== [2026-01-11 22:33:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:33:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZEMEE1MUQzQzMxRDY2QjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZEMEE1MUQzQzMxRDY2QjI2AA==\",\"timestamp\":\"1768151021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:33:46+05:30"} [2026-01-11 22:33:47] [DEBUG] Ignoring event: delivered [2026-01-11 22:34:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:04:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMEQ4NTYyREY5RUQ1ODJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMEQ4NTYyREY5RUQ1ODJFAA==", "timestamp": "1768151057", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:34:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:34:19] [INFO] Sending instructions to 917202000200 [2026-01-11 22:34:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:34:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:34:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5051cfbf7b142ff883ee7c9b81efe17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:34:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:34:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMEQ4NTYyREY5RUQ1ODJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMEQ4NTYyREY5RUQ1ODJFAA==\",\"timestamp\":\"1768151057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:34:20+05:30"} [2026-01-11 22:34:21] [DEBUG] Ignoring event: delivered [2026-01-11 22:34:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:34:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMEQ4NTYyREY5RUQ1ODJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMEQ4NTYyREY5RUQ1ODJFAA==\",\"timestamp\":\"1768151057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:34:20+05:30"} [2026-01-11 22:34:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUyMEQ4NTYyREY5RUQ1ODJFAA== [2026-01-11 22:34:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:04:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQUY4NDI3OUM1QjAwMEU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQUY4NDI3OUM1QjAwMEU5AA==", "timestamp": "1768151062", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:34:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:34:24] [INFO] Sending instructions to 917202000200 [2026-01-11 22:34:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:34:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:34:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b07253db4b64cd1bd7b045b97592fe9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:34:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:04:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMUZEMTA5NzBCRUFCNzlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMUZEMTA5NzBCRUFCNzlFAA==", "timestamp": "1768151067", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:34:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:34:29] [INFO] Sending instructions to 917202000200 [2026-01-11 22:34:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:34:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:34:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12be6fc9711f45ba9c6e6b2208879cc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:34:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:34:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQUY4NDI3OUM1QjAwMEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQUY4NDI3OUM1QjAwMEU5AA==\",\"timestamp\":\"1768151062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:34:29+05:30"} [2026-01-11 22:34:30] [DEBUG] Ignoring event: delivered [2026-01-11 22:34:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:34:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMUZEMTA5NzBCRUFCNzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMUZEMTA5NzBCRUFCNzlFAA==\",\"timestamp\":\"1768151067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:34:29+05:30"} [2026-01-11 22:34:30] [DEBUG] Ignoring event: delivered [2026-01-11 22:34:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:34:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQUY4NDI3OUM1QjAwMEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQUY4NDI3OUM1QjAwMEU5AA==\",\"timestamp\":\"1768151062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:34:29+05:30"} [2026-01-11 22:34:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQUY4NDI3OUM1QjAwMEU5AA== [2026-01-11 22:34:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:34:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMUZEMTA5NzBCRUFCNzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMUZEMTA5NzBCRUFCNzlFAA==\",\"timestamp\":\"1768151067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:34:29+05:30"} [2026-01-11 22:34:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMUZEMTA5NzBCRUFCNzlFAA== [2026-01-11 22:35:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:05:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOTU0NTIxODMwMUNBRjYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOTU0NTIxODMwMUNBRjYxAA==", "timestamp": "1768151103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:35:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:35:05] [INFO] Sending instructions to 917202000200 [2026-01-11 22:35:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:35:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:35:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b6fcbf70fda4cc29067297215077de9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:35:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOTU0NTIxODMwMUNBRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOTU0NTIxODMwMUNBRjYxAA==\",\"timestamp\":\"1768151103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:05+05:30"} [2026-01-11 22:35:05] [DEBUG] Ignoring event: delivered [2026-01-11 22:35:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOTU0NTIxODMwMUNBRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOTU0NTIxODMwMUNBRjYxAA==\",\"timestamp\":\"1768151103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:05+05:30"} [2026-01-11 22:35:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERBOTU0NTIxODMwMUNBRjYxAA== [2026-01-11 22:35:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:05:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDQTA3NkM4NENDNTFCOUNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDQTA3NkM4NENDNTFCOUNEAA==", "timestamp": "1768151108", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:35:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:35:10] [INFO] Sending instructions to 917202000200 [2026-01-11 22:35:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:35:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:35:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b233db9dd679408fb27cf99d710df692", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDQTA3NkM4NENDNTFCOUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDQTA3NkM4NENDNTFCOUNEAA==\",\"timestamp\":\"1768151108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:10+05:30"} [2026-01-11 22:35:11] [DEBUG] Ignoring event: delivered [2026-01-11 22:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDQTA3NkM4NENDNTFCOUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDQTA3NkM4NENDNTFCOUNEAA==\",\"timestamp\":\"1768151108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:10+05:30"} [2026-01-11 22:35:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDQTA3NkM4NENDNTFCOUNEAA== [2026-01-11 22:35:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:05:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3QjZCRjMxRUU3OTZFNjAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3QjZCRjMxRUU3OTZFNjAzAA==", "timestamp": "1768151113", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:35:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:35:15] [INFO] Sending instructions to 917202000200 [2026-01-11 22:35:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:35:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:35:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d398c81b4b714199b76cf6624d3ec366", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:35:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:05:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFQ0E4QTFGREU4MzhBNTNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFQ0E4QTFGREU4MzhBNTNGAA==", "timestamp": "1768151118", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:35:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:35:20] [INFO] Sending instructions to 917202000200 [2026-01-11 22:35:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:35:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:35:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1b7c68f4f2149f59cda8f851924671c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3QjZCRjMxRUU3OTZFNjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3QjZCRjMxRUU3OTZFNjAzAA==\",\"timestamp\":\"1768151113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:21+05:30"} [2026-01-11 22:35:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3QjZCRjMxRUU3OTZFNjAzAA== [2026-01-11 22:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3QjZCRjMxRUU3OTZFNjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU3QjZCRjMxRUU3OTZFNjAzAA==\",\"timestamp\":\"1768151113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:21+05:30"} [2026-01-11 22:35:21] [DEBUG] Ignoring event: delivered [2026-01-11 22:35:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFQ0E4QTFGREU4MzhBNTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFQ0E4QTFGREU4MzhBNTNGAA==\",\"timestamp\":\"1768151118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:22+05:30"} [2026-01-11 22:35:23] [DEBUG] Ignoring event: delivered [2026-01-11 22:35:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFQ0E4QTFGREU4MzhBNTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFQ0E4QTFGREU4MzhBNTNGAA==\",\"timestamp\":\"1768151118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:22+05:30"} [2026-01-11 22:35:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFQ0E4QTFGREU4MzhBNTNGAA== [2026-01-11 22:35:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:05:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyRTI3QUEwNzlCNzQ3MTQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyRTI3QUEwNzlCNzQ3MTQ1AA==", "timestamp": "1768151123", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:35:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:35:25] [INFO] Sending instructions to 917202000200 [2026-01-11 22:35:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:35:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:35:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89980d270c984b6db5f29794848faafa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:35:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyRTI3QUEwNzlCNzQ3MTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyRTI3QUEwNzlCNzQ3MTQ1AA==\",\"timestamp\":\"1768151123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:28+05:30"} [2026-01-11 22:35:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyRTI3QUEwNzlCNzQ3MTQ1AA== [2026-01-11 22:35:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyRTI3QUEwNzlCNzQ3MTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyRTI3QUEwNzlCNzQ3MTQ1AA==\",\"timestamp\":\"1768151123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:28+05:30"} [2026-01-11 22:35:29] [DEBUG] Ignoring event: delivered [2026-01-11 22:35:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:05:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzOTM2MDkyNUQxMzE1QkFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzOTM2MDkyNUQxMzE1QkFEAA==", "timestamp": "1768151128", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:35:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:35:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:35:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:35:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:35:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a93d779f46b4e2e83461254da670068", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:35:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzOTM2MDkyNUQxMzE1QkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzOTM2MDkyNUQxMzE1QkFEAA==\",\"timestamp\":\"1768151128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:30+05:30"} [2026-01-11 22:35:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzOTM2MDkyNUQxMzE1QkFEAA== [2026-01-11 22:35:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:35:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzOTM2MDkyNUQxMzE1QkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzOTM2MDkyNUQxMzE1QkFEAA==\",\"timestamp\":\"1768151128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:35:30+05:30"} [2026-01-11 22:35:31] [DEBUG] Ignoring event: delivered [2026-01-11 22:36:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:06:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RUMyNkYyOENBMDA2QUMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RUMyNkYyOENBMDA2QUMwAA==", "timestamp": "1768151164", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:36:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:36:06] [INFO] Sending instructions to 917202000200 [2026-01-11 22:36:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:36:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:36:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "213f36695f3142d3a7820ede52cc22f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:36:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RUMyNkYyOENBMDA2QUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RUMyNkYyOENBMDA2QUMwAA==\",\"timestamp\":\"1768151164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:08+05:30"} [2026-01-11 22:36:10] [DEBUG] Ignoring event: delivered [2026-01-11 22:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RUMyNkYyOENBMDA2QUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RUMyNkYyOENBMDA2QUMwAA==\",\"timestamp\":\"1768151164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:08+05:30"} [2026-01-11 22:36:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU0RUMyNkYyOENBMDA2QUMwAA== [2026-01-11 22:36:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:06:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGMTRCMDBBREYwOTExM0NFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGMTRCMDBBREYwOTExM0NFAA==", "timestamp": "1768151169", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:36:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:36:11] [INFO] Sending instructions to 917202000200 [2026-01-11 22:36:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:36:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:36:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e454e520b8d4696befa4fd4fbeca8eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:36:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGMTRCMDBBREYwOTExM0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGMTRCMDBBREYwOTExM0NFAA==\",\"timestamp\":\"1768151169\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:13+05:30"} [2026-01-11 22:36:13] [DEBUG] Ignoring event: delivered [2026-01-11 22:36:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGMTRCMDBBREYwOTExM0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGMTRCMDBBREYwOTExM0NFAA==\",\"timestamp\":\"1768151169\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:13+05:30"} [2026-01-11 22:36:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGMTRCMDBBREYwOTExM0NFAA== [2026-01-11 22:36:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:06:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBMUJCMDhGM0NEQkM4NzVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBMUJCMDhGM0NEQkM4NzVFAA==", "timestamp": "1768151205", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:36:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:36:47] [INFO] Sending instructions to 917202000200 [2026-01-11 22:36:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:36:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:36:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0eb0a242b0f646d8884f4fac3ebaf8c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:36:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBMUJCMDhGM0NEQkM4NzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBMUJCMDhGM0NEQkM4NzVFAA==\",\"timestamp\":\"1768151205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:48+05:30"} [2026-01-11 22:36:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBMUJCMDhGM0NEQkM4NzVFAA== [2026-01-11 22:36:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBMUJCMDhGM0NEQkM4NzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdBMUJCMDhGM0NEQkM4NzVFAA==\",\"timestamp\":\"1768151205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:48+05:30"} [2026-01-11 22:36:49] [DEBUG] Ignoring event: delivered [2026-01-11 22:36:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:06:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNUIxNjMzNDUxQTM5MkREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNUIxNjMzNDUxQTM5MkREAA==", "timestamp": "1768151210", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:36:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:36:52] [INFO] Sending instructions to 917202000200 [2026-01-11 22:36:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:36:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:36:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8631a7401a1f4d959249121f6aec0d27", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:36:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNUIxNjMzNDUxQTM5MkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNUIxNjMzNDUxQTM5MkREAA==\",\"timestamp\":\"1768151210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:55+05:30"} [2026-01-11 22:36:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNUIxNjMzNDUxQTM5MkREAA== [2026-01-11 22:36:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNUIxNjMzNDUxQTM5MkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJFNUIxNjMzNDUxQTM5MkREAA==\",\"timestamp\":\"1768151210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:55+05:30"} [2026-01-11 22:36:56] [DEBUG] Ignoring event: delivered [2026-01-11 22:36:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:06:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyRDcyNkJBOTY2MTJGM0FBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyRDcyNkJBOTY2MTJGM0FBAA==", "timestamp": "1768151216", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:36:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:36:57] [INFO] Sending instructions to 917202000200 [2026-01-11 22:36:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:36:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:36:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82f0798300eb4c12a5f66b1909f88e3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyRDcyNkJBOTY2MTJGM0FBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyRDcyNkJBOTY2MTJGM0FBAA==\",\"timestamp\":\"1768151216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:57+05:30"} [2026-01-11 22:36:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyRDcyNkJBOTY2MTJGM0FBAA== [2026-01-11 22:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:36:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyRDcyNkJBOTY2MTJGM0FBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUyRDcyNkJBOTY2MTJGM0FBAA==\",\"timestamp\":\"1768151216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:36:57+05:30"} [2026-01-11 22:36:57] [DEBUG] Ignoring event: delivered [2026-01-11 22:37:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:07:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCMEM5RTNCMDE0ODNBQzA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCMEM5RTNCMDE0ODNBQzA3AA==", "timestamp": "1768151220", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:37:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:37:02] [INFO] Sending instructions to 917202000200 [2026-01-11 22:37:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:37:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:37:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13f859e66b214e4e930bd45de04e0496", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCMEM5RTNCMDE0ODNBQzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCMEM5RTNCMDE0ODNBQzA3AA==\",\"timestamp\":\"1768151220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:05+05:30"} [2026-01-11 22:37:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCMEM5RTNCMDE0ODNBQzA3AA== [2026-01-11 22:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCMEM5RTNCMDE0ODNBQzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCMEM5RTNCMDE0ODNBQzA3AA==\",\"timestamp\":\"1768151220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:05+05:30"} [2026-01-11 22:37:06] [DEBUG] Ignoring event: delivered [2026-01-11 22:37:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:07:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0M0EzREM4NzgwRjVCNUNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0M0EzREM4NzgwRjVCNUNCAA==", "timestamp": "1768151225", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:37:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:37:07] [INFO] Sending instructions to 917202000200 [2026-01-11 22:37:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:37:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:37:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4dc3b9bca7e6442084bd4c0019621247", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0M0EzREM4NzgwRjVCNUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0M0EzREM4NzgwRjVCNUNCAA==\",\"timestamp\":\"1768151225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:07+05:30"} [2026-01-11 22:37:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0M0EzREM4NzgwRjVCNUNCAA== [2026-01-11 22:37:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0M0EzREM4NzgwRjVCNUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0M0EzREM4NzgwRjVCNUNCAA==\",\"timestamp\":\"1768151225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:08+05:30"} [2026-01-11 22:37:09] [DEBUG] Ignoring event: delivered [2026-01-11 22:37:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:07:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3RThDRURBNjcyNzRFOEE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3RThDRURBNjcyNzRFOEE4AA==", "timestamp": "1768151231", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:37:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:37:12] [INFO] Sending instructions to 917202000200 [2026-01-11 22:37:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:37:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:37:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af1d6bb9a64d4e51872130719ebc2aca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:37:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3RThDRURBNjcyNzRFOEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3RThDRURBNjcyNzRFOEE4AA==\",\"timestamp\":\"1768151231\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:13+05:30"} [2026-01-11 22:37:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3RThDRURBNjcyNzRFOEE4AA== [2026-01-11 22:37:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3RThDRURBNjcyNzRFOEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3RThDRURBNjcyNzRFOEE4AA==\",\"timestamp\":\"1768151231\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:13+05:30"} [2026-01-11 22:37:13] [DEBUG] Ignoring event: delivered [2026-01-11 22:37:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:07:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1NUYzNEUwMTJGOEIxODcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1NUYzNEUwMTJGOEIxODcyAA==", "timestamp": "1768151267", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:37:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:37:49] [INFO] Sending instructions to 917202000200 [2026-01-11 22:37:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:37:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:37:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76a398b86a014f50a68ef6f5156b6c79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:37:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1NUYzNEUwMTJGOEIxODcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1NUYzNEUwMTJGOEIxODcyAA==\",\"timestamp\":\"1768151267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:49+05:30"} [2026-01-11 22:37:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1NUYzNEUwMTJGOEIxODcyAA== [2026-01-11 22:37:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1NUYzNEUwMTJGOEIxODcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1NUYzNEUwMTJGOEIxODcyAA==\",\"timestamp\":\"1768151267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:49+05:30"} [2026-01-11 22:37:49] [DEBUG] Ignoring event: delivered [2026-01-11 22:37:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:07:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDREEzOTRBRDREQkY0MzQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDREEzOTRBRDREQkY0MzQ3AA==", "timestamp": "1768151272", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:37:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:37:53] [INFO] Sending instructions to 917202000200 [2026-01-11 22:37:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:37:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:37:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc1f81023cc647d4ad5008db76a2d621", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:37:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDREEzOTRBRDREQkY0MzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDREEzOTRBRDREQkY0MzQ3AA==\",\"timestamp\":\"1768151272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:53+05:30"} [2026-01-11 22:37:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDREEzOTRBRDREQkY0MzQ3AA== [2026-01-11 22:37:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:37:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDREEzOTRBRDREQkY0MzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDREEzOTRBRDREQkY0MzQ3AA==\",\"timestamp\":\"1768151272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:37:53+05:30"} [2026-01-11 22:37:54] [DEBUG] Ignoring event: delivered [2026-01-11 22:38:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:08:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEQzgzRDFGM0Q0Mzk0ODYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEQzgzRDFGM0Q0Mzk0ODYwAA==", "timestamp": "1768151307", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:38:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:38:29] [INFO] Sending instructions to 917202000200 [2026-01-11 22:38:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:38:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:38:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a62ab58efbd14e05987e99d3a0ce75d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:38:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEQzgzRDFGM0Q0Mzk0ODYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEQzgzRDFGM0Q0Mzk0ODYwAA==\",\"timestamp\":\"1768151307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:31+05:30"} [2026-01-11 22:38:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEQzgzRDFGM0Q0Mzk0ODYwAA== [2026-01-11 22:38:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEQzgzRDFGM0Q0Mzk0ODYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEQzgzRDFGM0Q0Mzk0ODYwAA==\",\"timestamp\":\"1768151307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:31+05:30"} [2026-01-11 22:38:33] [DEBUG] Ignoring event: delivered [2026-01-11 22:38:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:08:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5NjFGQzAyNzE3RTVDOUFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5NjFGQzAyNzE3RTVDOUFBAA==", "timestamp": "1768151312", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:38:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:38:34] [INFO] Sending instructions to 917202000200 [2026-01-11 22:38:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:38:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:38:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c7edb68171c4dc584cd8fdc5861d208", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:38:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5NjFGQzAyNzE3RTVDOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5NjFGQzAyNzE3RTVDOUFBAA==\",\"timestamp\":\"1768151312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:36+05:30"} [2026-01-11 22:38:36] [DEBUG] Ignoring event: delivered [2026-01-11 22:38:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5NjFGQzAyNzE3RTVDOUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5NjFGQzAyNzE3RTVDOUFBAA==\",\"timestamp\":\"1768151312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:36+05:30"} [2026-01-11 22:38:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5NjFGQzAyNzE3RTVDOUFBAA== [2026-01-11 22:38:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:08:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3QzQ3OEEzOTNBRTE0MEU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3QzQ3OEEzOTNBRTE0MEU3AA==", "timestamp": "1768151318", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:38:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:38:39] [INFO] Sending instructions to 917202000200 [2026-01-11 22:38:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:38:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:38:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19253356559d494795e4f9c6a61497f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:38:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3QzQ3OEEzOTNBRTE0MEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3QzQ3OEEzOTNBRTE0MEU3AA==\",\"timestamp\":\"1768151318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:41+05:30"} [2026-01-11 22:38:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3QzQ3OEEzOTNBRTE0MEU3AA== [2026-01-11 22:38:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3QzQ3OEEzOTNBRTE0MEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3QzQ3OEEzOTNBRTE0MEU3AA==\",\"timestamp\":\"1768151318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:41+05:30"} [2026-01-11 22:38:42] [DEBUG] Ignoring event: delivered [2026-01-11 22:38:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:08:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEODk0QkJBMTEyMjdBMzdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEODk0QkJBMTEyMjdBMzdFAA==", "timestamp": "1768151322", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:38:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:38:44] [INFO] Sending instructions to 917202000200 [2026-01-11 22:38:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:38:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:38:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7d2558423b14d45bc72bd6d2a6dd18b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:38:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEODk0QkJBMTEyMjdBMzdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEODk0QkJBMTEyMjdBMzdFAA==\",\"timestamp\":\"1768151322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:46+05:30"} [2026-01-11 22:38:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEODk0QkJBMTEyMjdBMzdFAA== [2026-01-11 22:38:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEODk0QkJBMTEyMjdBMzdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZEODk0QkJBMTEyMjdBMzdFAA==\",\"timestamp\":\"1768151322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:46+05:30"} [2026-01-11 22:38:47] [DEBUG] Ignoring event: delivered [2026-01-11 22:38:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:08:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4MTQ0NjM2ODIyRTVDQjRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4MTQ0NjM2ODIyRTVDQjRGAA==", "timestamp": "1768151327", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:38:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:38:49] [INFO] Sending instructions to 917202000200 [2026-01-11 22:38:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:38:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:38:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc2a379153ee4a39a92ed6ffebcd2494", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:38:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4MTQ0NjM2ODIyRTVDQjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4MTQ0NjM2ODIyRTVDQjRGAA==\",\"timestamp\":\"1768151327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:51+05:30"} [2026-01-11 22:38:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4MTQ0NjM2ODIyRTVDQjRGAA== [2026-01-11 22:38:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:38:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4MTQ0NjM2ODIyRTVDQjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4MTQ0NjM2ODIyRTVDQjRGAA==\",\"timestamp\":\"1768151327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:38:51+05:30"} [2026-01-11 22:38:52] [DEBUG] Ignoring event: delivered [2026-01-11 22:39:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:09:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNjlGMTRFOENCMDc4NjU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNjlGMTRFOENCMDc4NjU1AA==", "timestamp": "1768151363", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:39:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:39:24] [INFO] Sending instructions to 917202000200 [2026-01-11 22:39:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:39:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:39:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a27c9e3655f9433ea1945c0dfb1b4004", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:39:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNjlGMTRFOENCMDc4NjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNjlGMTRFOENCMDc4NjU1AA==\",\"timestamp\":\"1768151363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:39:26+05:30"} [2026-01-11 22:39:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNjlGMTRFOENCMDc4NjU1AA== [2026-01-11 22:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:39:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNjlGMTRFOENCMDc4NjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYwNjlGMTRFOENCMDc4NjU1AA==\",\"timestamp\":\"1768151363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:39:26+05:30"} [2026-01-11 22:39:26] [DEBUG] Ignoring event: delivered [2026-01-11 22:39:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:09:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjlDMEFBMjU3MjdGRTdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjlDMEFBMjU3MjdGRTdBAA==", "timestamp": "1768151367", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:39:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:39:29] [INFO] Sending instructions to 917202000200 [2026-01-11 22:39:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:39:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:39:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b309083709ac4c62bb217ebcb737481f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:39:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjlDMEFBMjU3MjdGRTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjlDMEFBMjU3MjdGRTdBAA==\",\"timestamp\":\"1768151367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:39:31+05:30"} [2026-01-11 22:39:32] [DEBUG] Ignoring event: delivered [2026-01-11 22:39:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjlDMEFBMjU3MjdGRTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjlDMEFBMjU3MjdGRTdBAA==\",\"timestamp\":\"1768151367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:39:31+05:30"} [2026-01-11 22:39:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FBNjlDMEFBMjU3MjdGRTdBAA== [2026-01-11 22:39:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:09:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMTZCNDE5NDdBMzQwNDY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMTZCNDE5NDdBMzQwNDY0AA==", "timestamp": "1768151372", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:39:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:39:34] [INFO] Sending instructions to 917202000200 [2026-01-11 22:39:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:39:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:39:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af3ce61960a740e1a475df578ed21007", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:39:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMTZCNDE5NDdBMzQwNDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMTZCNDE5NDdBMzQwNDY0AA==\",\"timestamp\":\"1768151372\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:39:37+05:30"} [2026-01-11 22:39:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMTZCNDE5NDdBMzQwNDY0AA== [2026-01-11 22:39:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMTZCNDE5NDdBMzQwNDY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMTZCNDE5NDdBMzQwNDY0AA==\",\"timestamp\":\"1768151372\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:39:37+05:30"} [2026-01-11 22:39:39] [DEBUG] Ignoring event: delivered [2026-01-11 22:40:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:10:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyODFCOTg2QkU1QTY5MEFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyODFCOTg2QkU1QTY5MEFBAA==", "timestamp": "1768151408", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:40:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:40:10] [INFO] Sending instructions to 917202000200 [2026-01-11 22:40:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:40:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:40:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6917772a23b4716be6dd01ab0ca6d6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyODFCOTg2QkU1QTY5MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyODFCOTg2QkU1QTY5MEFBAA==\",\"timestamp\":\"1768151408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:11+05:30"} [2026-01-11 22:40:11] [DEBUG] Ignoring event: delivered [2026-01-11 22:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyODFCOTg2QkU1QTY5MEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyODFCOTg2QkU1QTY5MEFBAA==\",\"timestamp\":\"1768151408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:11+05:30"} [2026-01-11 22:40:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyODFCOTg2QkU1QTY5MEFBAA== [2026-01-11 22:40:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:10:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdERTZGMDFGODI3NDhFQUZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdERTZGMDFGODI3NDhFQUZFAA==", "timestamp": "1768151413", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:40:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:40:15] [INFO] Sending instructions to 917202000200 [2026-01-11 22:40:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:40:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:40:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eeb79168b4474eeb93a93f47bbdd822a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdERTZGMDFGODI3NDhFQUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdERTZGMDFGODI3NDhFQUZFAA==\",\"timestamp\":\"1768151413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:16+05:30"} [2026-01-11 22:40:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdERTZGMDFGODI3NDhFQUZFAA== [2026-01-11 22:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdERTZGMDFGODI3NDhFQUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdERTZGMDFGODI3NDhFQUZFAA==\",\"timestamp\":\"1768151413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:16+05:30"} [2026-01-11 22:40:16] [DEBUG] Ignoring event: delivered [2026-01-11 22:40:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:10:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5NEZBRUQzRUEzMEYzNkRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5NEZBRUQzRUEzMEYzNkRBAA==", "timestamp": "1768151419", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:40:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:40:20] [INFO] Sending instructions to 917202000200 [2026-01-11 22:40:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:40:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:40:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b676db1b640a46c1b9d0e81e698b807c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:40:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5NEZBRUQzRUEzMEYzNkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5NEZBRUQzRUEzMEYzNkRBAA==\",\"timestamp\":\"1768151419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:23+05:30"} [2026-01-11 22:40:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5NEZBRUQzRUEzMEYzNkRBAA== [2026-01-11 22:40:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5NEZBRUQzRUEzMEYzNkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5NEZBRUQzRUEzMEYzNkRBAA==\",\"timestamp\":\"1768151419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:23+05:30"} [2026-01-11 22:40:23] [DEBUG] Ignoring event: delivered [2026-01-11 22:40:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:10:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1MkIzM0E1NkRGMjg5NEQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1MkIzM0E1NkRGMjg5NEQzAA==", "timestamp": "1768151423", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:40:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:40:25] [INFO] Sending instructions to 917202000200 [2026-01-11 22:40:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:40:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:40:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a369d1fafed54db98f0dfa1d9795ed5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:40:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1MkIzM0E1NkRGMjg5NEQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1MkIzM0E1NkRGMjg5NEQzAA==\",\"timestamp\":\"1768151423\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:27+05:30"} [2026-01-11 22:40:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1MkIzM0E1NkRGMjg5NEQzAA== [2026-01-11 22:40:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1MkIzM0E1NkRGMjg5NEQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1MkIzM0E1NkRGMjg5NEQzAA==\",\"timestamp\":\"1768151423\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:27+05:30"} [2026-01-11 22:40:28] [DEBUG] Ignoring event: delivered [2026-01-11 22:40:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:10:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxMDg0OUMwOEMzNTlBNTVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxMDg0OUMwOEMzNTlBNTVFAA==", "timestamp": "1768151428", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:40:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:40:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:40:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:40:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:40:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc0980496ad94d3c86e5f2684dc8a150", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:40:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxMDg0OUMwOEMzNTlBNTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxMDg0OUMwOEMzNTlBNTVFAA==\",\"timestamp\":\"1768151428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:31+05:30"} [2026-01-11 22:40:32] [DEBUG] Ignoring event: delivered [2026-01-11 22:40:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:40:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxMDg0OUMwOEMzNTlBNTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxMDg0OUMwOEMzNTlBNTVFAA==\",\"timestamp\":\"1768151428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:40:31+05:30"} [2026-01-11 22:40:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxMDg0OUMwOEMzNTlBNTVFAA== [2026-01-11 22:41:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:11:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwRENDMjNDRkRDQUNENjg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwRENDMjNDRkRDQUNENjg5AA==", "timestamp": "1768151464", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:41:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:41:06] [INFO] Sending instructions to 917202000200 [2026-01-11 22:41:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:41:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:41:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bc92b41754c47fdb0503daa3839c046", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwRENDMjNDRkRDQUNENjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwRENDMjNDRkRDQUNENjg5AA==\",\"timestamp\":\"1768151464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:41:06+05:30"} [2026-01-11 22:41:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwRENDMjNDRkRDQUNENjg5AA== [2026-01-11 22:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwRENDMjNDRkRDQUNENjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwRENDMjNDRkRDQUNENjg5AA==\",\"timestamp\":\"1768151464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:41:06+05:30"} [2026-01-11 22:41:07] [DEBUG] Ignoring event: delivered [2026-01-11 22:41:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:11:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTlEQTJDNDRDNTFEQTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTlEQTJDNDRDNTFEQTk2AA==", "timestamp": "1768151469", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:41:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:41:11] [INFO] Sending instructions to 917202000200 [2026-01-11 22:41:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:41:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:41:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee0a23fea51a4f139bf062186ed9ebf2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:41:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTlEQTJDNDRDNTFEQTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTlEQTJDNDRDNTFEQTk2AA==\",\"timestamp\":\"1768151469\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:41:13+05:30"} [2026-01-11 22:41:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTlEQTJDNDRDNTFEQTk2AA== [2026-01-11 22:41:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTlEQTJDNDRDNTFEQTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFCMTlEQTJDNDRDNTFEQTk2AA==\",\"timestamp\":\"1768151469\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:41:13+05:30"} [2026-01-11 22:41:14] [DEBUG] Ignoring event: delivered [2026-01-11 22:41:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:11:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFMEQwRDgwNzU3MjFGMEM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFMEQwRDgwNzU3MjFGMEM2AA==", "timestamp": "1768151474", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:41:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:41:16] [INFO] Sending instructions to 917202000200 [2026-01-11 22:41:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:41:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:41:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "896f610b8f1746afb9a6289fc4c85990", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:41:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFMEQwRDgwNzU3MjFGMEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFMEQwRDgwNzU3MjFGMEM2AA==\",\"timestamp\":\"1768151474\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:41:17+05:30"} [2026-01-11 22:41:17] [DEBUG] Ignoring event: delivered [2026-01-11 22:41:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFMEQwRDgwNzU3MjFGMEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFMEQwRDgwNzU3MjFGMEM2AA==\",\"timestamp\":\"1768151474\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:41:17+05:30"} [2026-01-11 22:41:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlFMEQwRDgwNzU3MjFGMEM2AA== [2026-01-11 22:41:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:11:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RjBEMzY2NTdFNkJENzQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RjBEMzY2NTdFNkJENzQwAA==", "timestamp": "1768151511", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:41:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:41:52] [INFO] Sending instructions to 917202000200 [2026-01-11 22:41:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:41:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:41:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea48a5d46d0d4ee3b7312e1833bbaba0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:41:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RjBEMzY2NTdFNkJENzQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RjBEMzY2NTdFNkJENzQwAA==\",\"timestamp\":\"1768151511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:41:53+05:30"} [2026-01-11 22:41:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RjBEMzY2NTdFNkJENzQwAA== [2026-01-11 22:41:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RjBEMzY2NTdFNkJENzQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RjBEMzY2NTdFNkJENzQwAA==\",\"timestamp\":\"1768151511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:41:53+05:30"} [2026-01-11 22:41:53] [DEBUG] Ignoring event: delivered [2026-01-11 22:41:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:11:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyQUIwQjc3N0YxRDVDMTk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyQUIwQjc3N0YxRDVDMTk4AA==", "timestamp": "1768151516", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:41:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:41:58] [INFO] Sending instructions to 917202000200 [2026-01-11 22:41:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:41:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:41:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d49564e3c6f453695bfcefcbc98cf04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyQUIwQjc3N0YxRDVDMTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyQUIwQjc3N0YxRDVDMTk4AA==\",\"timestamp\":\"1768151516\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:00+05:30"} [2026-01-11 22:42:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyQUIwQjc3N0YxRDVDMTk4AA== [2026-01-11 22:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:41:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyQUIwQjc3N0YxRDVDMTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMyQUIwQjc3N0YxRDVDMTk4AA==\",\"timestamp\":\"1768151516\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:00+05:30"} [2026-01-11 22:42:00] [DEBUG] Ignoring event: delivered [2026-01-11 22:42:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:12:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5RUJDRDFFMjVEQzg4MUIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5RUJDRDFFMjVEQzg4MUIyAA==", "timestamp": "1768151521", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:42:03] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:42:03] [INFO] Sending instructions to 917202000200 [2026-01-11 22:42:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:42:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:42:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7af637bfef6147febae3602dfd6cb0a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:42:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5RUJDRDFFMjVEQzg4MUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5RUJDRDFFMjVEQzg4MUIyAA==\",\"timestamp\":\"1768151521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:03+05:30"} [2026-01-11 22:42:04] [DEBUG] Ignoring event: delivered [2026-01-11 22:42:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5RUJDRDFFMjVEQzg4MUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5RUJDRDFFMjVEQzg4MUIyAA==\",\"timestamp\":\"1768151521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:03+05:30"} [2026-01-11 22:42:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU5RUJDRDFFMjVEQzg4MUIyAA== [2026-01-11 22:42:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:12:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Rjg1MEQ1MDM2NUY1MTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Rjg1MEQ1MDM2NUY1MTI5AA==", "timestamp": "1768151526", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:42:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:42:08] [INFO] Sending instructions to 917202000200 [2026-01-11 22:42:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:42:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:42:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4280a8cb76584576a21f64e0e073f6b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:42:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Rjg1MEQ1MDM2NUY1MTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Rjg1MEQ1MDM2NUY1MTI5AA==\",\"timestamp\":\"1768151526\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:08+05:30"} [2026-01-11 22:42:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Rjg1MEQ1MDM2NUY1MTI5AA== [2026-01-11 22:42:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Rjg1MEQ1MDM2NUY1MTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5Rjg1MEQ1MDM2NUY1MTI5AA==\",\"timestamp\":\"1768151526\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:08+05:30"} [2026-01-11 22:42:09] [DEBUG] Ignoring event: delivered [2026-01-11 22:42:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:12:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREQjQxQUMwRjAxN0YxM0Y3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREQjQxQUMwRjAxN0YxM0Y3AA==", "timestamp": "1768151531", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:42:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:42:13] [INFO] Sending instructions to 917202000200 [2026-01-11 22:42:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:42:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:42:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "043340f8c9cc4ad99a366244b3c21506", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:42:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREQjQxQUMwRjAxN0YxM0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREQjQxQUMwRjAxN0YxM0Y3AA==\",\"timestamp\":\"1768151531\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:13+05:30"} [2026-01-11 22:42:14] [DEBUG] Ignoring event: delivered [2026-01-11 22:42:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREQjQxQUMwRjAxN0YxM0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREQjQxQUMwRjAxN0YxM0Y3AA==\",\"timestamp\":\"1768151531\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:13+05:30"} [2026-01-11 22:42:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREQjQxQUMwRjAxN0YxM0Y3AA== [2026-01-11 22:42:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:12:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNDgwQTM2QjBCQzI3QzRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNDgwQTM2QjBCQzI3QzRCAA==", "timestamp": "1768151536", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:42:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:42:18] [INFO] Sending instructions to 917202000200 [2026-01-11 22:42:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:42:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:42:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03841fee69c44754aac73c0d52eccdcb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:42:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNDgwQTM2QjBCQzI3QzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNDgwQTM2QjBCQzI3QzRCAA==\",\"timestamp\":\"1768151536\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:19+05:30"} [2026-01-11 22:42:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNDgwQTM2QjBCQzI3QzRCAA== [2026-01-11 22:42:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNDgwQTM2QjBCQzI3QzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNDgwQTM2QjBCQzI3QzRCAA==\",\"timestamp\":\"1768151536\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:19+05:30"} [2026-01-11 22:42:20] [DEBUG] Ignoring event: delivered [2026-01-11 22:42:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:12:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCOEE1RkY5MTZDQjVGOUYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCOEE1RkY5MTZDQjVGOUYzAA==", "timestamp": "1768151572", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:42:54] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:42:54] [INFO] Sending instructions to 917202000200 [2026-01-11 22:42:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:42:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:42:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74469295aeaf4cc5bfc3dc15c9c5c5b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:42:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCOEE1RkY5MTZDQjVGOUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCOEE1RkY5MTZDQjVGOUYzAA==\",\"timestamp\":\"1768151572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:54+05:30"} [2026-01-11 22:42:55] [DEBUG] Ignoring event: delivered [2026-01-11 22:42:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCOEE1RkY5MTZDQjVGOUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCOEE1RkY5MTZDQjVGOUYzAA==\",\"timestamp\":\"1768151572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:42:54+05:30"} [2026-01-11 22:42:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCOEE1RkY5MTZDQjVGOUYzAA== [2026-01-11 22:42:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:12:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFMzIxMjZENjU3NkMyNzc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFMzIxMjZENjU3NkMyNzc3AA==", "timestamp": "1768151577", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:42:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:42:59] [INFO] Sending instructions to 917202000200 [2026-01-11 22:42:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:42:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:42:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8abb4438b99143a394533eae7d2a63a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:43:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFMzIxMjZENjU3NkMyNzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFMzIxMjZENjU3NkMyNzc3AA==\",\"timestamp\":\"1768151577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:01+05:30"} [2026-01-11 22:43:02] [DEBUG] Ignoring event: delivered [2026-01-11 22:43:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:42:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFMzIxMjZENjU3NkMyNzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFMzIxMjZENjU3NkMyNzc3AA==\",\"timestamp\":\"1768151577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:01+05:30"} [2026-01-11 22:43:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFMzIxMjZENjU3NkMyNzc3AA== [2026-01-11 22:43:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:13:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0RUUwNUI2RDZDOEVFMzk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0RUUwNUI2RDZDOEVFMzk2AA==", "timestamp": "1768151613", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:43:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:43:35] [INFO] Sending instructions to 917202000200 [2026-01-11 22:43:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:43:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:43:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "289301ddcda7488faa27d684b173ae3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:43:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:43:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0RUUwNUI2RDZDOEVFMzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0RUUwNUI2RDZDOEVFMzk2AA==\",\"timestamp\":\"1768151613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:35+05:30"} [2026-01-11 22:43:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0RUUwNUI2RDZDOEVFMzk2AA== [2026-01-11 22:43:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:43:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0RUUwNUI2RDZDOEVFMzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0RUUwNUI2RDZDOEVFMzk2AA==\",\"timestamp\":\"1768151613\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:35+05:30"} [2026-01-11 22:43:36] [DEBUG] Ignoring event: delivered [2026-01-11 22:43:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:13:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDOUU2QzEzRUJDQjM4OEYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDOUU2QzEzRUJDQjM4OEYzAA==", "timestamp": "1768151618", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:43:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:43:40] [INFO] Sending instructions to 917202000200 [2026-01-11 22:43:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:43:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:43:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c5b47de55d3401fb1549a3f10676477", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:43:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDOUU2QzEzRUJDQjM4OEYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDOUU2QzEzRUJDQjM4OEYzAA==\",\"timestamp\":\"1768151618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:42+05:30"} [2026-01-11 22:43:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDOUU2QzEzRUJDQjM4OEYzAA== [2026-01-11 22:43:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDOUU2QzEzRUJDQjM4OEYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFDOUU2QzEzRUJDQjM4OEYzAA==\",\"timestamp\":\"1768151618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:42+05:30"} [2026-01-11 22:43:44] [DEBUG] Ignoring event: delivered [2026-01-11 22:43:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:13:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNCQjdCN0E3QzIwNzQ5NDU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNCQjdCN0E3QzIwNzQ5NDU3AA==", "timestamp": "1768151623", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:43:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:43:45] [INFO] Sending instructions to 917202000200 [2026-01-11 22:43:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:43:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:43:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee67e554603c4d8ea363c44051b934f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:43:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNCQjdCN0E3QzIwNzQ5NDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNCQjdCN0E3QzIwNzQ5NDU3AA==\",\"timestamp\":\"1768151623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:46+05:30"} [2026-01-11 22:43:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNCQjdCN0E3QzIwNzQ5NDU3AA== [2026-01-11 22:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:43:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNCQjdCN0E3QzIwNzQ5NDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNCQjdCN0E3QzIwNzQ5NDU3AA==\",\"timestamp\":\"1768151623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:46+05:30"} [2026-01-11 22:43:47] [DEBUG] Ignoring event: delivered [2026-01-11 22:43:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:13:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0MjlEMzgzQ0Q1RjNCQzQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0MjlEMzgzQ0Q1RjNCQzQ5AA==", "timestamp": "1768151629", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:43:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:43:51] [INFO] Sending instructions to 917202000200 [2026-01-11 22:43:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:43:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:43:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5896821455e477fa3b71656dd88cfaa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:43:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:43:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0MjlEMzgzQ0Q1RjNCQzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0MjlEMzgzQ0Q1RjNCQzQ5AA==\",\"timestamp\":\"1768151629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:53+05:30"} [2026-01-11 22:43:54] [DEBUG] Ignoring event: delivered [2026-01-11 22:43:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:43:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0MjlEMzgzQ0Q1RjNCQzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0MjlEMzgzQ0Q1RjNCQzQ5AA==\",\"timestamp\":\"1768151629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:43:53+05:30"} [2026-01-11 22:43:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM0MjlEMzgzQ0Q1RjNCQzQ5AA== [2026-01-11 22:44:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:14:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzQTk4QzIzQTI1NDBBMDlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzQTk4QzIzQTI1NDBBMDlCAA==", "timestamp": "1768151665", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:44:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:44:27] [INFO] Sending instructions to 917202000200 [2026-01-11 22:44:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:44:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:44:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29cb6d715f704c1cb1b493e763ba62a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:44:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzQTk4QzIzQTI1NDBBMDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzQTk4QzIzQTI1NDBBMDlCAA==\",\"timestamp\":\"1768151665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:28+05:30"} [2026-01-11 22:44:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzQTk4QzIzQTI1NDBBMDlCAA== [2026-01-11 22:44:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzQTk4QzIzQTI1NDBBMDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUEzQTk4QzIzQTI1NDBBMDlCAA==\",\"timestamp\":\"1768151665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:28+05:30"} [2026-01-11 22:44:30] [DEBUG] Ignoring event: delivered [2026-01-11 22:44:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:14:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNDBFOTFEMzg5MjUyMDRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNDBFOTFEMzg5MjUyMDRCAA==", "timestamp": "1768151671", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:44:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:44:32] [INFO] Sending instructions to 917202000200 [2026-01-11 22:44:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:44:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:44:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a34106aa3da449e0b261abe8d9804f2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNDBFOTFEMzg5MjUyMDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNDBFOTFEMzg5MjUyMDRCAA==\",\"timestamp\":\"1768151671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:32+05:30"} [2026-01-11 22:44:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNDBFOTFEMzg5MjUyMDRCAA== [2026-01-11 22:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNDBFOTFEMzg5MjUyMDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFNDBFOTFEMzg5MjUyMDRCAA==\",\"timestamp\":\"1768151671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:33+05:30"} [2026-01-11 22:44:33] [DEBUG] Ignoring event: delivered [2026-01-11 22:44:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:14:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1QTM3MzMwMzQ1NjVFRTdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1QTM3MzMwMzQ1NjVFRTdCAA==", "timestamp": "1768151676", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:44:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:44:38] [INFO] Sending instructions to 917202000200 [2026-01-11 22:44:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:44:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:44:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76bb1533db024a22a61febd411670352", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1QTM3MzMwMzQ1NjVFRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1QTM3MzMwMzQ1NjVFRTdCAA==\",\"timestamp\":\"1768151676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:38+05:30"} [2026-01-11 22:44:39] [DEBUG] Ignoring event: delivered [2026-01-11 22:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1QTM3MzMwMzQ1NjVFRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1QTM3MzMwMzQ1NjVFRTdCAA==\",\"timestamp\":\"1768151676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:38+05:30"} [2026-01-11 22:44:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1QTM3MzMwMzQ1NjVFRTdCAA== [2026-01-11 22:44:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:14:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2MEIyN0I2RkE2QjVEMzFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2MEIyN0I2RkE2QjVEMzFCAA==", "timestamp": "1768151681", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:44:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:44:43] [INFO] Sending instructions to 917202000200 [2026-01-11 22:44:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:44:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:44:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a078db132ba4f4cb8562f28b6f2ad01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:44:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2MEIyN0I2RkE2QjVEMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2MEIyN0I2RkE2QjVEMzFCAA==\",\"timestamp\":\"1768151681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:44+05:30"} [2026-01-11 22:44:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2MEIyN0I2RkE2QjVEMzFCAA== [2026-01-11 22:44:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2MEIyN0I2RkE2QjVEMzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2MEIyN0I2RkE2QjVEMzFCAA==\",\"timestamp\":\"1768151681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:44+05:30"} [2026-01-11 22:44:44] [DEBUG] Ignoring event: delivered [2026-01-11 22:44:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:14:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwRTU3Mzc3RkI0MkVCOTQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwRTU3Mzc3RkI0MkVCOTQwAA==", "timestamp": "1768151687", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:44:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:44:48] [INFO] Sending instructions to 917202000200 [2026-01-11 22:44:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:44:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:44:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "795ef7b0f8e341f8bffba5862b59e37e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:44:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwRTU3Mzc3RkI0MkVCOTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwRTU3Mzc3RkI0MkVCOTQwAA==\",\"timestamp\":\"1768151687\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:49+05:30"} [2026-01-11 22:44:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwRTU3Mzc3RkI0MkVCOTQwAA== [2026-01-11 22:44:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:44:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwRTU3Mzc3RkI0MkVCOTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IwRTU3Mzc3RkI0MkVCOTQwAA==\",\"timestamp\":\"1768151687\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:44:49+05:30"} [2026-01-11 22:44:49] [DEBUG] Ignoring event: delivered [2026-01-11 22:45:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:15:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5RjgzMkFEMTM0NUNFQzk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5RjgzMkFEMTM0NUNFQzk0AA==", "timestamp": "1768151723", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:45:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:45:24] [INFO] Sending instructions to 917202000200 [2026-01-11 22:45:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:45:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:45:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b199714ec47c44cd8591780e7a841467", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:45:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:45:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5RjgzMkFEMTM0NUNFQzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5RjgzMkFEMTM0NUNFQzk0AA==\",\"timestamp\":\"1768151723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:45:27+05:30"} [2026-01-11 22:45:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5RjgzMkFEMTM0NUNFQzk0AA== [2026-01-11 22:45:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:45:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5RjgzMkFEMTM0NUNFQzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE5RjgzMkFEMTM0NUNFQzk0AA==\",\"timestamp\":\"1768151723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:45:27+05:30"} [2026-01-11 22:45:28] [DEBUG] Ignoring event: delivered [2026-01-11 22:45:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:15:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBRTJEODFFRkNEQUY2NzIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBRTJEODFFRkNEQUY2NzIyAA==", "timestamp": "1768151729", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:45:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:45:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:45:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:45:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:45:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6de90fe049f140a3ae5321f8182424b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:45:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:45:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBRTJEODFFRkNEQUY2NzIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBRTJEODFFRkNEQUY2NzIyAA==\",\"timestamp\":\"1768151729\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:45:31+05:30"} [2026-01-11 22:45:32] [DEBUG] Ignoring event: delivered [2026-01-11 22:45:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:45:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBRTJEODFFRkNEQUY2NzIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBRTJEODFFRkNEQUY2NzIyAA==\",\"timestamp\":\"1768151729\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:45:31+05:30"} [2026-01-11 22:45:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDBBRTJEODFFRkNEQUY2NzIyAA== [2026-01-11 22:45:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:15:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzJFNTIxNjc3QUFFRjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzJFNTIxNjc3QUFFRjE3AA==", "timestamp": "1768151734", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:45:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:45:36] [INFO] Sending instructions to 917202000200 [2026-01-11 22:45:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:45:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:45:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0dd44fb4de784852909f720996731e14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:45:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzJFNTIxNjc3QUFFRjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzJFNTIxNjc3QUFFRjE3AA==\",\"timestamp\":\"1768151734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:45:36+05:30"} [2026-01-11 22:45:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzJFNTIxNjc3QUFFRjE3AA== [2026-01-11 22:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:45:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzJFNTIxNjc3QUFFRjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzJFNTIxNjc3QUFFRjE3AA==\",\"timestamp\":\"1768151734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:45:36+05:30"} [2026-01-11 22:45:37] [DEBUG] Ignoring event: delivered [2026-01-11 22:46:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:16:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3NzE0NjNEMkZEOURGRUREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3NzE0NjNEMkZEOURGRUREAA==", "timestamp": "1768151769", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:46:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:46:11] [INFO] Sending instructions to 917202000200 [2026-01-11 22:46:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:46:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:46:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61ea456d4c28461d9091707b578615a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:46:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3NzE0NjNEMkZEOURGRUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3NzE0NjNEMkZEOURGRUREAA==\",\"timestamp\":\"1768151769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:12+05:30"} [2026-01-11 22:46:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3NzE0NjNEMkZEOURGRUREAA== [2026-01-11 22:46:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3NzE0NjNEMkZEOURGRUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3NzE0NjNEMkZEOURGRUREAA==\",\"timestamp\":\"1768151769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:12+05:30"} [2026-01-11 22:46:13] [DEBUG] Ignoring event: delivered [2026-01-11 22:46:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:16:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2ODdERTVDOUE0NkY1RjFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2ODdERTVDOUE0NkY1RjFDAA==", "timestamp": "1768151774", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:46:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:46:16] [INFO] Sending instructions to 917202000200 [2026-01-11 22:46:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:46:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:46:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "689439371a974a7bb76e64f65412887d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2ODdERTVDOUE0NkY1RjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2ODdERTVDOUE0NkY1RjFDAA==\",\"timestamp\":\"1768151774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:18+05:30"} [2026-01-11 22:46:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2ODdERTVDOUE0NkY1RjFDAA== [2026-01-11 22:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2ODdERTVDOUE0NkY1RjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y2ODdERTVDOUE0NkY1RjFDAA==\",\"timestamp\":\"1768151774\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:18+05:30"} [2026-01-11 22:46:19] [DEBUG] Ignoring event: delivered [2026-01-11 22:46:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:16:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0MTU0MTY0RDc0MjZCMjFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0MTU0MTY0RDc0MjZCMjFFAA==", "timestamp": "1768151779", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:46:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:46:21] [INFO] Sending instructions to 917202000200 [2026-01-11 22:46:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:46:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:46:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc52e94195f3480cbc93dd83222af3dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:46:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0MTU0MTY0RDc0MjZCMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0MTU0MTY0RDc0MjZCMjFFAA==\",\"timestamp\":\"1768151779\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:21+05:30"} [2026-01-11 22:46:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0MTU0MTY0RDc0MjZCMjFFAA== [2026-01-11 22:46:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0MTU0MTY0RDc0MjZCMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0MTU0MTY0RDc0MjZCMjFFAA==\",\"timestamp\":\"1768151779\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:21+05:30"} [2026-01-11 22:46:22] [DEBUG] Ignoring event: delivered [2026-01-11 22:46:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:16:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzQzM5OUM5NzY2MUMyREM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzQzM5OUM5NzY2MUMyREM4AA==", "timestamp": "1768151784", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:46:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:46:26] [INFO] Sending instructions to 917202000200 [2026-01-11 22:46:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:46:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:46:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07612399adcd47529a8cb82bae577f0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzQzM5OUM5NzY2MUMyREM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzQzM5OUM5NzY2MUMyREM4AA==\",\"timestamp\":\"1768151784\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:26+05:30"} [2026-01-11 22:46:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzQzM5OUM5NzY2MUMyREM4AA== [2026-01-11 22:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzQzM5OUM5NzY2MUMyREM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzQzM5OUM5NzY2MUMyREM4AA==\",\"timestamp\":\"1768151784\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:26+05:30"} [2026-01-11 22:46:27] [DEBUG] Ignoring event: delivered [2026-01-11 22:46:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:16:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGQTExNjVDRDhFMDJGQzJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGQTExNjVDRDhFMDJGQzJEAA==", "timestamp": "1768151789", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:46:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:46:31] [INFO] Sending instructions to 917202000200 [2026-01-11 22:46:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:46:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:46:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0761409b42ec40ce80dcf91aa2b05b12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:46:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGQTExNjVDRDhFMDJGQzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGQTExNjVDRDhFMDJGQzJEAA==\",\"timestamp\":\"1768151789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:32+05:30"} [2026-01-11 22:46:33] [DEBUG] Ignoring event: delivered [2026-01-11 22:46:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGQTExNjVDRDhFMDJGQzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGQTExNjVDRDhFMDJGQzJEAA==\",\"timestamp\":\"1768151789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:32+05:30"} [2026-01-11 22:46:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGQTExNjVDRDhFMDJGQzJEAA== [2026-01-11 22:46:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:16:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY3RjUyNjU5QjRCQkQxMDRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY3RjUyNjU5QjRCQkQxMDRCAA==", "timestamp": "1768151803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:46:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:46:45] [INFO] Sending instructions to 917202000200 [2026-01-11 22:46:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:46:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:46:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afe74f4fcc284fbe8f7d8717a4e229a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:46:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY3RjUyNjU5QjRCQkQxMDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY3RjUyNjU5QjRCQkQxMDRCAA==\",\"timestamp\":\"1768151803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:48+05:30"} [2026-01-11 22:46:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY3RjUyNjU5QjRCQkQxMDRCAA== [2026-01-11 22:46:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY3RjUyNjU5QjRCQkQxMDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY3RjUyNjU5QjRCQkQxMDRCAA==\",\"timestamp\":\"1768151803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:48+05:30"} [2026-01-11 22:46:49] [DEBUG] Ignoring event: delivered [2026-01-11 22:46:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:16:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRTQwQzJDNUEyQjA3OUMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRTQwQzJDNUEyQjA3OUMwAA==", "timestamp": "1768151808", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:46:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:46:51] [INFO] Sending instructions to 917202000200 [2026-01-11 22:46:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:46:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:46:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92088f334a96468e8fe3d4f21326dea9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:46:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRTQwQzJDNUEyQjA3OUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRTQwQzJDNUEyQjA3OUMwAA==\",\"timestamp\":\"1768151808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:51+05:30"} [2026-01-11 22:46:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRTQwQzJDNUEyQjA3OUMwAA== [2026-01-11 22:46:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRTQwQzJDNUEyQjA3OUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJGRTQwQzJDNUEyQjA3OUMwAA==\",\"timestamp\":\"1768151808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:51+05:30"} [2026-01-11 22:46:51] [DEBUG] Ignoring event: delivered [2026-01-11 22:46:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:16:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5RjVEMjBCQzFGOTEzM0ZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5RjVEMjBCQzFGOTEzM0ZBAA==", "timestamp": "1768151814", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:46:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:46:56] [INFO] Sending instructions to 917202000200 [2026-01-11 22:46:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:46:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:46:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bae49e443f343bbb82e3c9e52197b75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:46:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5RjVEMjBCQzFGOTEzM0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5RjVEMjBCQzFGOTEzM0ZBAA==\",\"timestamp\":\"1768151814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:57+05:30"} [2026-01-11 22:46:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5RjVEMjBCQzFGOTEzM0ZBAA== [2026-01-11 22:46:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:46:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5RjVEMjBCQzFGOTEzM0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5RjVEMjBCQzFGOTEzM0ZBAA==\",\"timestamp\":\"1768151814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:46:57+05:30"} [2026-01-11 22:46:58] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg1QUUxNUUyQTVDMDg2ODVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg1QUUxNUUyQTVDMDg2ODVGAA==", "timestamp": "1768151819", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:47:01] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "321a1af33c334411b3d9293976137fcd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg1QUUxNUUyQTVDMDg2ODVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg1QUUxNUUyQTVDMDg2ODVGAA==\",\"timestamp\":\"1768151819\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:02+05:30"} [2026-01-11 22:47:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg1QUUxNUUyQTVDMDg2ODVGAA== [2026-01-11 22:47:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg1QUUxNUUyQTVDMDg2ODVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg1QUUxNUUyQTVDMDg2ODVGAA==\",\"timestamp\":\"1768151819\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:02+05:30"} [2026-01-11 22:47:03] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxQTc1NUM1MTkyQTA1NzlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxQTc1NUM1MTkyQTA1NzlCAA==", "timestamp": "1768151824", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:47:05] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "526ed78471394dbdbdc4bec7912ef1fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxQTc1NUM1MTkyQTA1NzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxQTc1NUM1MTkyQTA1NzlCAA==\",\"timestamp\":\"1768151824\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:08+05:30"} [2026-01-11 22:47:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxQTc1NUM1MTkyQTA1NzlCAA== [2026-01-11 22:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxQTc1NUM1MTkyQTA1NzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgxQTc1NUM1MTkyQTA1NzlCAA==\",\"timestamp\":\"1768151824\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:08+05:30"} [2026-01-11 22:47:08] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YxOTkwOUY4OEZFNjUwRTcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YxOTkwOUY4OEZFNjUwRTcxAA==", "timestamp": "1768151829", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:47:10] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db394ee6ffd44493a51a89d7b16c19ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YxOTkwOUY4OEZFNjUwRTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YxOTkwOUY4OEZFNjUwRTcxAA==\",\"timestamp\":\"1768151829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:11+05:30"} [2026-01-11 22:47:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YxOTkwOUY4OEZFNjUwRTcxAA== [2026-01-11 22:47:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YxOTkwOUY4OEZFNjUwRTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YxOTkwOUY4OEZFNjUwRTcxAA==\",\"timestamp\":\"1768151829\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:11+05:30"} [2026-01-11 22:47:11] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlENUFBNTI1MDQ2QTE3NTU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlENUFBNTI1MDQ2QTE3NTU4AA==", "timestamp": "1768151835", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:47:16] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27f26beb57664297aa09d0981ba3c59f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlENUFBNTI1MDQ2QTE3NTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlENUFBNTI1MDQ2QTE3NTU4AA==\",\"timestamp\":\"1768151835\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:16+05:30"} [2026-01-11 22:47:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlENUFBNTI1MDQ2QTE3NTU4AA== [2026-01-11 22:47:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlENUFBNTI1MDQ2QTE3NTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlENUFBNTI1MDQ2QTE3NTU4AA==\",\"timestamp\":\"1768151835\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:16+05:30"} [2026-01-11 22:47:17] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFMzM1MUQxMTgwRUVCNkU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFMzM1MUQxMTgwRUVCNkU1AA==", "timestamp": "1768151840", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:47:21] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44e468ba9bf7434cbbff686104063fe3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFMzM1MUQxMTgwRUVCNkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFMzM1MUQxMTgwRUVCNkU1AA==\",\"timestamp\":\"1768151840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:22+05:30"} [2026-01-11 22:47:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFMzM1MUQxMTgwRUVCNkU1AA== [2026-01-11 22:47:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFMzM1MUQxMTgwRUVCNkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFMzM1MUQxMTgwRUVCNkU1AA==\",\"timestamp\":\"1768151840\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:22+05:30"} [2026-01-11 22:47:23] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMUQ3M0NBQ0M3OUMzNzdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMUQ3M0NBQ0M3OUMzNzdDAA==", "timestamp": "1768151845", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:47:26] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b475043624a458db201c80d553a3088", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMUQ3M0NBQ0M3OUMzNzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMUQ3M0NBQ0M3OUMzNzdDAA==\",\"timestamp\":\"1768151845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:27+05:30"} [2026-01-11 22:47:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMUQ3M0NBQ0M3OUMzNzdDAA== [2026-01-11 22:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMUQ3M0NBQ0M3OUMzNzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQxMUQ3M0NBQ0M3OUMzNzdDAA==\",\"timestamp\":\"1768151845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:27+05:30"} [2026-01-11 22:47:27] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NUIxMTE0OURDNDgxMEJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NUIxMTE0OURDNDgxMEJGAA==", "timestamp": "1768151850", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:47:31] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "479c4120ad804fa4b8c0adedf4e309ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NUIxMTE0OURDNDgxMEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NUIxMTE0OURDNDgxMEJGAA==\",\"timestamp\":\"1768151850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:33+05:30"} [2026-01-11 22:47:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NUIxMTE0OURDNDgxMEJGAA== [2026-01-11 22:47:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NUIxMTE0OURDNDgxMEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NUIxMTE0OURDNDgxMEJGAA==\",\"timestamp\":\"1768151850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:33+05:30"} [2026-01-11 22:47:34] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE3MUQwQzIxRjY2RTI0RTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE3MUQwQzIxRjY2RTI0RTRBAA==", "timestamp": "1768151854", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:47:36] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93b681d9d3f849fba8041d146d06e6c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE3MUQwQzIxRjY2RTI0RTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE3MUQwQzIxRjY2RTI0RTRBAA==\",\"timestamp\":\"1768151854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:36+05:30"} [2026-01-11 22:47:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE3MUQwQzIxRjY2RTI0RTRBAA== [2026-01-11 22:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE3MUQwQzIxRjY2RTI0RTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE3MUQwQzIxRjY2RTI0RTRBAA==\",\"timestamp\":\"1768151854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:36+05:30"} [2026-01-11 22:47:38] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2Mjg2MTgwNjc4RkMzQzg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2Mjg2MTgwNjc4RkMzQzg4AA==", "timestamp": "1768151859", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:47:41] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3f7c12447a94492853c9ac612c32d3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2Mjg2MTgwNjc4RkMzQzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2Mjg2MTgwNjc4RkMzQzg4AA==\",\"timestamp\":\"1768151859\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:42+05:30"} [2026-01-11 22:47:43] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2Mjg2MTgwNjc4RkMzQzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2Mjg2MTgwNjc4RkMzQzg4AA==\",\"timestamp\":\"1768151859\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:42+05:30"} [2026-01-11 22:47:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2Mjg2MTgwNjc4RkMzQzg4AA== [2026-01-11 22:47:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDN0ZENkFGNTU1OEQzMDZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDN0ZENkFGNTU1OEQzMDZDAA==", "timestamp": "1768151864", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:47:46] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b63c6d377334dbbab868115acb8346d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDN0ZENkFGNTU1OEQzMDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDN0ZENkFGNTU1OEQzMDZDAA==\",\"timestamp\":\"1768151864\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:47+05:30"} [2026-01-11 22:47:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDN0ZENkFGNTU1OEQzMDZDAA== [2026-01-11 22:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDN0ZENkFGNTU1OEQzMDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDN0ZENkFGNTU1OEQzMDZDAA==\",\"timestamp\":\"1768151864\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:47+05:30"} [2026-01-11 22:47:48] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRUE4RDg5ODBCN0M0NEI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRUE4RDg5ODBCN0M0NEI5AA==", "timestamp": "1768151869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:47:51] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "249a6f4ae0134217a9674b6940160bc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRUE4RDg5ODBCN0M0NEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRUE4RDg5ODBCN0M0NEI5AA==\",\"timestamp\":\"1768151869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:51+05:30"} [2026-01-11 22:47:52] [DEBUG] Ignoring event: delivered [2026-01-11 22:47:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRUE4RDg5ODBCN0M0NEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRUE4RDg5ODBCN0M0NEI5AA==\",\"timestamp\":\"1768151869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:55+05:30"} [2026-01-11 22:47:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFRUE4RDg5ODBCN0M0NEI5AA== [2026-01-11 22:47:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:17:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFERTg2RUY4NzI5RUYzOUM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFERTg2RUY4NzI5RUYzOUM2AA==", "timestamp": "1768151874", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:47:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:47:56] [INFO] Sending instructions to 917202000200 [2026-01-11 22:47:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:47:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:47:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9f709aa15734a5da20024ad57efca89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFERTg2RUY4NzI5RUYzOUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFERTg2RUY4NzI5RUYzOUM2AA==\",\"timestamp\":\"1768151874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:58+05:30"} [2026-01-11 22:47:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFERTg2RUY4NzI5RUYzOUM2AA== [2026-01-11 22:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:47:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFERTg2RUY4NzI5RUYzOUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFERTg2RUY4NzI5RUYzOUM2AA==\",\"timestamp\":\"1768151874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:47:58+05:30"} [2026-01-11 22:47:58] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyM0NBRjNFRUE3MzYyQjQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyM0NBRjNFRUE3MzYyQjQwAA==", "timestamp": "1768151879", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:48:01] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6aa4d9457e7845abbbd98efdf901603b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyM0NBRjNFRUE3MzYyQjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyM0NBRjNFRUE3MzYyQjQwAA==\",\"timestamp\":\"1768151879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:02+05:30"} [2026-01-11 22:48:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyM0NBRjNFRUE3MzYyQjQwAA== [2026-01-11 22:48:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyM0NBRjNFRUE3MzYyQjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYyM0NBRjNFRUE3MzYyQjQwAA==\",\"timestamp\":\"1768151879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:02+05:30"} [2026-01-11 22:48:02] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5RkYzRkNDNEQ3NzU5RTgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5RkYzRkNDNEQ3NzU5RTgwAA==", "timestamp": "1768151885", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:48:06] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3d6b3e3bc4c4ee09ff7fff14675b230", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5RkYzRkNDNEQ3NzU5RTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5RkYzRkNDNEQ3NzU5RTgwAA==\",\"timestamp\":\"1768151885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:07+05:30"} [2026-01-11 22:48:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5RkYzRkNDNEQ3NzU5RTgwAA== [2026-01-11 22:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5RkYzRkNDNEQ3NzU5RTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5RkYzRkNDNEQ3NzU5RTgwAA==\",\"timestamp\":\"1768151885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:07+05:30"} [2026-01-11 22:48:08] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2QUM3NzVDNTVCRDBEQUU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2QUM3NzVDNTVCRDBEQUU5AA==", "timestamp": "1768151890", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:48:12] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbcd0d04898c4da59bb3933917fc9423", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2QUM3NzVDNTVCRDBEQUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2QUM3NzVDNTVCRDBEQUU5AA==\",\"timestamp\":\"1768151890\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:13+05:30"} [2026-01-11 22:48:15] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2QUM3NzVDNTVCRDBEQUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2QUM3NzVDNTVCRDBEQUU5AA==\",\"timestamp\":\"1768151890\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:13+05:30"} [2026-01-11 22:48:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU2QUM3NzVDNTVCRDBEQUU5AA== [2026-01-11 22:48:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1ODRBRjA4NTEzQjEzOTI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1ODRBRjA4NTEzQjEzOTI0AA==", "timestamp": "1768151896", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:48:17] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb4e0a0b44204df89062659fe42ad8de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1ODRBRjA4NTEzQjEzOTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1ODRBRjA4NTEzQjEzOTI0AA==\",\"timestamp\":\"1768151896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:19+05:30"} [2026-01-11 22:48:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1ODRBRjA4NTEzQjEzOTI0AA== [2026-01-11 22:48:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1ODRBRjA4NTEzQjEzOTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1ODRBRjA4NTEzQjEzOTI0AA==\",\"timestamp\":\"1768151896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:19+05:30"} [2026-01-11 22:48:20] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzOThFQThGN0Q2MkMxMkE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzOThFQThGN0Q2MkMxMkE4AA==", "timestamp": "1768151900", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:22] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:48:22] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01c3db41672347c695e5d943a28b9270", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzOThFQThGN0Q2MkMxMkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzOThFQThGN0Q2MkMxMkE4AA==\",\"timestamp\":\"1768151900\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:22+05:30"} [2026-01-11 22:48:22] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzOThFQThGN0Q2MkMxMkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzOThFQThGN0Q2MkMxMkE4AA==\",\"timestamp\":\"1768151900\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:22+05:30"} [2026-01-11 22:48:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzOThFQThGN0Q2MkMxMkE4AA== [2026-01-11 22:48:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyQkZDREU2MkFGNzdBODIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyQkZDREU2MkFGNzdBODIxAA==", "timestamp": "1768151905", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:48:26] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7a9bf800a4145508eac880ec5f82a5e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyQkZDREU2MkFGNzdBODIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyQkZDREU2MkFGNzdBODIxAA==\",\"timestamp\":\"1768151905\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:28+05:30"} [2026-01-11 22:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyQkZDREU2MkFGNzdBODIxAA== [2026-01-11 22:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyQkZDREU2MkFGNzdBODIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUyQkZDREU2MkFGNzdBODIxAA==\",\"timestamp\":\"1768151905\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:28+05:30"} [2026-01-11 22:48:28] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFEQjNCNUMzNDRBRjZCNDIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFEQjNCNUMzNDRBRjZCNDIyAA==", "timestamp": "1768151909", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:48:31] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63fab91d987541dc96477b22fb333a54", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFEQjNCNUMzNDRBRjZCNDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFEQjNCNUMzNDRBRjZCNDIyAA==\",\"timestamp\":\"1768151909\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:31+05:30"} [2026-01-11 22:48:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFEQjNCNUMzNDRBRjZCNDIyAA== [2026-01-11 22:48:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFEQjNCNUMzNDRBRjZCNDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFEQjNCNUMzNDRBRjZCNDIyAA==\",\"timestamp\":\"1768151909\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:32+05:30"} [2026-01-11 22:48:32] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyNDY4RDExMTMwNEJBRTg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyNDY4RDExMTMwNEJBRTg2AA==", "timestamp": "1768151915", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:48:37] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b6408c522b145ab88978ec3344f08c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyNDY4RDExMTMwNEJBRTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyNDY4RDExMTMwNEJBRTg2AA==\",\"timestamp\":\"1768151915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:37+05:30"} [2026-01-11 22:48:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyNDY4RDExMTMwNEJBRTg2AA== [2026-01-11 22:48:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyNDY4RDExMTMwNEJBRTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyNDY4RDExMTMwNEJBRTg2AA==\",\"timestamp\":\"1768151915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:37+05:30"} [2026-01-11 22:48:38] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0QUVFRTEzQjI3OUI2RDY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0QUVFRTEzQjI3OUI2RDY1AA==", "timestamp": "1768151920", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:48:42] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e3f0fbc950e47a997c9806d398df403", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0QUVFRTEzQjI3OUI2RDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0QUVFRTEzQjI3OUI2RDY1AA==\",\"timestamp\":\"1768151920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:43+05:30"} [2026-01-11 22:48:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0QUVFRTEzQjI3OUI2RDY1AA== [2026-01-11 22:48:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0QUVFRTEzQjI3OUI2RDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0QUVFRTEzQjI3OUI2RDY1AA==\",\"timestamp\":\"1768151920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:43+05:30"} [2026-01-11 22:48:44] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjJENUMzMkNDRDhDNTZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjJENUMzMkNDRDhDNTZEAA==", "timestamp": "1768151925", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:48:47] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0857cc0a324640e393b562f5da8f3f78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjJENUMzMkNDRDhDNTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjJENUMzMkNDRDhDNTZEAA==\",\"timestamp\":\"1768151925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:47+05:30"} [2026-01-11 22:48:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjJENUMzMkNDRDhDNTZEAA== [2026-01-11 22:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjJENUMzMkNDRDhDNTZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcxMjJENUMzMkNDRDhDNTZEAA==\",\"timestamp\":\"1768151925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:47+05:30"} [2026-01-11 22:48:48] [DEBUG] Ignoring event: delivered [2026-01-11 22:48:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:18:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NkUzNzdGOEM4QzY0RjIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NkUzNzdGOEM4QzY0RjIzAA==", "timestamp": "1768151930", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:48:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:48:52] [INFO] Sending instructions to 917202000200 [2026-01-11 22:48:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:48:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:48:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13fed6eb73524d5e8c8fda85aaadb7ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:48:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NkUzNzdGOEM4QzY0RjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NkUzNzdGOEM4QzY0RjIzAA==\",\"timestamp\":\"1768151930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:53+05:30"} [2026-01-11 22:48:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NkUzNzdGOEM4QzY0RjIzAA== [2026-01-11 22:48:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NkUzNzdGOEM4QzY0RjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM1NkUzNzdGOEM4QzY0RjIzAA==\",\"timestamp\":\"1768151930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:48:53+05:30"} [2026-01-11 22:48:54] [DEBUG] Ignoring event: delivered [2026-01-11 22:49:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:19:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNDRBMzU2RDhDODAzMDU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNDRBMzU2RDhDODAzMDU4AA==", "timestamp": "1768151965", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:49:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:49:27] [INFO] Sending instructions to 917202000200 [2026-01-11 22:49:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:49:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:49:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40b596e6829f494e8d1d04d211edc7a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:49:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNDRBMzU2RDhDODAzMDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNDRBMzU2RDhDODAzMDU4AA==\",\"timestamp\":\"1768151965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:29+05:30"} [2026-01-11 22:49:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNDRBMzU2RDhDODAzMDU4AA== [2026-01-11 22:49:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNDRBMzU2RDhDODAzMDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNDRBMzU2RDhDODAzMDU4AA==\",\"timestamp\":\"1768151965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:29+05:30"} [2026-01-11 22:49:30] [DEBUG] Ignoring event: delivered [2026-01-11 22:49:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:19:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhFNzkyN0M5NUUzNkJFMDM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhFNzkyN0M5NUUzNkJFMDM0AA==", "timestamp": "1768151970", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:49:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:49:32] [INFO] Sending instructions to 917202000200 [2026-01-11 22:49:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:49:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:49:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88389bc05e9c41c88cee414b255657b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:49:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhFNzkyN0M5NUUzNkJFMDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhFNzkyN0M5NUUzNkJFMDM0AA==\",\"timestamp\":\"1768151970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:33+05:30"} [2026-01-11 22:49:33] [DEBUG] Ignoring event: delivered [2026-01-11 22:49:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhFNzkyN0M5NUUzNkJFMDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhFNzkyN0M5NUUzNkJFMDM0AA==\",\"timestamp\":\"1768151970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:33+05:30"} [2026-01-11 22:49:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhFNzkyN0M5NUUzNkJFMDM0AA== [2026-01-11 22:49:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:19:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxMkQ1Mjg1MjAzQzk3MDkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxMkQ1Mjg1MjAzQzk3MDkzAA==", "timestamp": "1768151976", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:49:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:49:38] [INFO] Sending instructions to 917202000200 [2026-01-11 22:49:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:49:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:49:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a38d2c9bde3417ab4ffcbebd3605779", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:49:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxMkQ1Mjg1MjAzQzk3MDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxMkQ1Mjg1MjAzQzk3MDkzAA==\",\"timestamp\":\"1768151976\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:39+05:30"} [2026-01-11 22:49:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxMkQ1Mjg1MjAzQzk3MDkzAA== [2026-01-11 22:49:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxMkQ1Mjg1MjAzQzk3MDkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIxMkQ1Mjg1MjAzQzk3MDkzAA==\",\"timestamp\":\"1768151976\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:39+05:30"} [2026-01-11 22:49:39] [DEBUG] Ignoring event: delivered [2026-01-11 22:49:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:19:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRkQ1NTRFNEI5RTUyNzM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRkQ1NTRFNEI5RTUyNzM1AA==", "timestamp": "1768151982", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:49:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:49:44] [INFO] Sending instructions to 917202000200 [2026-01-11 22:49:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:49:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:49:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72e082e84ce044ddb12831245ecb4f67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:49:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRkQ1NTRFNEI5RTUyNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRkQ1NTRFNEI5RTUyNzM1AA==\",\"timestamp\":\"1768151982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:45+05:30"} [2026-01-11 22:49:45] [DEBUG] Ignoring event: delivered [2026-01-11 22:49:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRkQ1NTRFNEI5RTUyNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRkQ1NTRFNEI5RTUyNzM1AA==\",\"timestamp\":\"1768151982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:45+05:30"} [2026-01-11 22:49:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCRkQ1NTRFNEI5RTUyNzM1AA== [2026-01-11 22:49:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:19:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4NkUxMEQyMTY1NThBMDhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4NkUxMEQyMTY1NThBMDhGAA==", "timestamp": "1768151987", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:49:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:49:50] [INFO] Sending instructions to 917202000200 [2026-01-11 22:49:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:49:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:49:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3338fc4dc79b480db2e5563da9994acf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:49:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4NkUxMEQyMTY1NThBMDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4NkUxMEQyMTY1NThBMDhGAA==\",\"timestamp\":\"1768151987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:50+05:30"} [2026-01-11 22:49:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4NkUxMEQyMTY1NThBMDhGAA== [2026-01-11 22:49:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:49:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4NkUxMEQyMTY1NThBMDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc4NkUxMEQyMTY1NThBMDhGAA==\",\"timestamp\":\"1768151987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:49:50+05:30"} [2026-01-11 22:49:50] [DEBUG] Ignoring event: delivered [2026-01-11 22:50:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:20:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNzA2M0EyMDgwMDEyNTVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNzA2M0EyMDgwMDEyNTVFAA==", "timestamp": "1768152023", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:50:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:50:25] [INFO] Sending instructions to 917202000200 [2026-01-11 22:50:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:50:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:50:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c0e8f1f4afe4fa4ab2848d9dff99bb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:50:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:50:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNzA2M0EyMDgwMDEyNTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNzA2M0EyMDgwMDEyNTVFAA==\",\"timestamp\":\"1768152023\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:50:26+05:30"} [2026-01-11 22:50:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNzA2M0EyMDgwMDEyNTVFAA== [2026-01-11 22:50:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:50:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNzA2M0EyMDgwMDEyNTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUxNzA2M0EyMDgwMDEyNTVFAA==\",\"timestamp\":\"1768152023\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:50:26+05:30"} [2026-01-11 22:50:26] [DEBUG] Ignoring event: delivered [2026-01-11 22:50:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:20:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzIyNzI1N0MwNTRGMkY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzIyNzI1N0MwNTRGMkY2AA==", "timestamp": "1768152028", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:50:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:50:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:50:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:50:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:50:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a90496d07c84d228c56616c3155646c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:50:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:50:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzIyNzI1N0MwNTRGMkY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzIyNzI1N0MwNTRGMkY2AA==\",\"timestamp\":\"1768152028\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:50:33+05:30"} [2026-01-11 22:50:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzIyNzI1N0MwNTRGMkY2AA== [2026-01-11 22:50:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:50:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzIyNzI1N0MwNTRGMkY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZGQzIyNzI1N0MwNTRGMkY2AA==\",\"timestamp\":\"1768152028\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:50:33+05:30"} [2026-01-11 22:50:34] [DEBUG] Ignoring event: delivered [2026-01-11 22:50:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:20:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3RTgxMzBGODRCM0MzNDlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3RTgxMzBGODRCM0MzNDlDAA==", "timestamp": "1768152033", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:50:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:50:35] [INFO] Sending instructions to 917202000200 [2026-01-11 22:50:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:50:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:50:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "744014c9a4e04ca4bbe023e5174941b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:50:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:50:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3RTgxMzBGODRCM0MzNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3RTgxMzBGODRCM0MzNDlDAA==\",\"timestamp\":\"1768152033\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:50:36+05:30"} [2026-01-11 22:50:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3RTgxMzBGODRCM0MzNDlDAA== [2026-01-11 22:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:50:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3RTgxMzBGODRCM0MzNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3RTgxMzBGODRCM0MzNDlDAA==\",\"timestamp\":\"1768152033\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:50:36+05:30"} [2026-01-11 22:50:38] [DEBUG] Ignoring event: delivered [2026-01-11 22:51:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:21:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMkZCQkU4NUM3OUNGNzlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMkZCQkU4NUM3OUNGNzlEAA==", "timestamp": "1768152069", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:51:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:51:10] [INFO] Sending instructions to 917202000200 [2026-01-11 22:51:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:51:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:51:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3c95a4e0ae9430dbde4cae2d48c9c58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:51:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMkZCQkU4NUM3OUNGNzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMkZCQkU4NUM3OUNGNzlEAA==\",\"timestamp\":\"1768152069\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:11+05:30"} [2026-01-11 22:51:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMkZCQkU4NUM3OUNGNzlEAA== [2026-01-11 22:51:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMkZCQkU4NUM3OUNGNzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyMkZCQkU4NUM3OUNGNzlEAA==\",\"timestamp\":\"1768152069\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:12+05:30"} [2026-01-11 22:51:12] [DEBUG] Ignoring event: delivered [2026-01-11 22:51:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:21:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwQzFCQzg4RUQyMUM2MjI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwQzFCQzg4RUQyMUM2MjI4AA==", "timestamp": "1768152074", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:51:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:51:16] [INFO] Sending instructions to 917202000200 [2026-01-11 22:51:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:51:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:51:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e8ea3c9267843899d3916b37d8cba8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:51:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwQzFCQzg4RUQyMUM2MjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwQzFCQzg4RUQyMUM2MjI4AA==\",\"timestamp\":\"1768152074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:17+05:30"} [2026-01-11 22:51:17] [DEBUG] Ignoring event: delivered [2026-01-11 22:51:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwQzFCQzg4RUQyMUM2MjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwQzFCQzg4RUQyMUM2MjI4AA==\",\"timestamp\":\"1768152074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:17+05:30"} [2026-01-11 22:51:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYwQzFCQzg4RUQyMUM2MjI4AA== [2026-01-11 22:51:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:21:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTE1OUE3OTNDREM0RDA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTE1OUE3OTNDREM0RDA4AA==", "timestamp": "1768152079", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:51:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:51:21] [INFO] Sending instructions to 917202000200 [2026-01-11 22:51:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:51:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:51:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8edac6cd75343ec954a24aaeaa4aab1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:51:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTE1OUE3OTNDREM0RDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTE1OUE3OTNDREM0RDA4AA==\",\"timestamp\":\"1768152079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:24+05:30"} [2026-01-11 22:51:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTE1OUE3OTNDREM0RDA4AA== [2026-01-11 22:51:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTE1OUE3OTNDREM0RDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTE1OUE3OTNDREM0RDA4AA==\",\"timestamp\":\"1768152079\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:24+05:30"} [2026-01-11 22:51:24] [DEBUG] Ignoring event: delivered [2026-01-11 22:51:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:21:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFRjI4RkE0RjRENjRDRDMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFRjI4RkE0RjRENjRDRDMwAA==", "timestamp": "1768152084", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:51:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:51:26] [INFO] Sending instructions to 917202000200 [2026-01-11 22:51:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:51:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:51:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5848e1bbcaba4da9baaa14b3caf414f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:51:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFRjI4RkE0RjRENjRDRDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFRjI4RkE0RjRENjRDRDMwAA==\",\"timestamp\":\"1768152084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:29+05:30"} [2026-01-11 22:51:29] [DEBUG] Ignoring event: delivered [2026-01-11 22:51:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFRjI4RkE0RjRENjRDRDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFRjI4RkE0RjRENjRDRDMwAA==\",\"timestamp\":\"1768152084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:29+05:30"} [2026-01-11 22:51:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFRjI4RkE0RjRENjRDRDMwAA== [2026-01-11 22:51:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:21:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyQUE4MDdCMDIxN0RGNDNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyQUE4MDdCMDIxN0RGNDNDAA==", "timestamp": "1768152089", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:51:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:51:31] [INFO] Sending instructions to 917202000200 [2026-01-11 22:51:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:51:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:51:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e4e1d33c9f943089307d94b1994b058", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:51:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyQUE4MDdCMDIxN0RGNDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyQUE4MDdCMDIxN0RGNDNDAA==\",\"timestamp\":\"1768152089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:31+05:30"} [2026-01-11 22:51:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyQUE4MDdCMDIxN0RGNDNDAA== [2026-01-11 22:51:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:51:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyQUE4MDdCMDIxN0RGNDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyQUE4MDdCMDIxN0RGNDNDAA==\",\"timestamp\":\"1768152089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:51:31+05:30"} [2026-01-11 22:51:32] [DEBUG] Ignoring event: delivered [2026-01-11 22:52:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:22:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzODkzQUNENzU0QTI0MTc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzODkzQUNENzU0QTI0MTc5AA==", "timestamp": "1768152125", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:52:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:52:07] [INFO] Sending instructions to 917202000200 [2026-01-11 22:52:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:52:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:52:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6e2d26e4e5143b7b547510fa556fe1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:52:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzODkzQUNENzU0QTI0MTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzODkzQUNENzU0QTI0MTc5AA==\",\"timestamp\":\"1768152125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:08+05:30"} [2026-01-11 22:52:09] [DEBUG] Ignoring event: delivered [2026-01-11 22:52:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzODkzQUNENzU0QTI0MTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzODkzQUNENzU0QTI0MTc5AA==\",\"timestamp\":\"1768152125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:08+05:30"} [2026-01-11 22:52:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzODkzQUNENzU0QTI0MTc5AA== [2026-01-11 22:52:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:22:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzRTkyNTlGNTY0MzVENzZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzRTkyNTlGNTY0MzVENzZBAA==", "timestamp": "1768152130", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:52:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:52:11] [INFO] Sending instructions to 917202000200 [2026-01-11 22:52:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:52:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:52:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e237e20d05334dd19c662b5abefe856b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:52:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzRTkyNTlGNTY0MzVENzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzRTkyNTlGNTY0MzVENzZBAA==\",\"timestamp\":\"1768152130\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:12+05:30"} [2026-01-11 22:52:13] [DEBUG] Ignoring event: delivered [2026-01-11 22:52:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzRTkyNTlGNTY0MzVENzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzRTkyNTlGNTY0MzVENzZBAA==\",\"timestamp\":\"1768152130\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:12+05:30"} [2026-01-11 22:52:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMzRTkyNTlGNTY0MzVENzZBAA== [2026-01-11 22:52:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:22:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGODQwMTMxQzk4OEZBOTI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGODQwMTMxQzk4OEZBOTI1AA==", "timestamp": "1768152134", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:52:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:52:16] [INFO] Sending instructions to 917202000200 [2026-01-11 22:52:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:52:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:52:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca68f4d0c50246d699f5639856d795f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:52:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGODQwMTMxQzk4OEZBOTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGODQwMTMxQzk4OEZBOTI1AA==\",\"timestamp\":\"1768152134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:18+05:30"} [2026-01-11 22:52:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGODQwMTMxQzk4OEZBOTI1AA== [2026-01-11 22:52:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGODQwMTMxQzk4OEZBOTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRGODQwMTMxQzk4OEZBOTI1AA==\",\"timestamp\":\"1768152134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:18+05:30"} [2026-01-11 22:52:19] [DEBUG] Ignoring event: delivered [2026-01-11 22:52:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:22:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOTM2NjQ4QkY0QjgyRjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOTM2NjQ4QkY0QjgyRjE3AA==", "timestamp": "1768152170", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:52:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:52:51] [INFO] Sending instructions to 917202000200 [2026-01-11 22:52:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:52:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:52:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e28b9774606d4efe96c622b05436823e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:52:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOTM2NjQ4QkY0QjgyRjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOTM2NjQ4QkY0QjgyRjE3AA==\",\"timestamp\":\"1768152170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:53+05:30"} [2026-01-11 22:52:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOTM2NjQ4QkY0QjgyRjE3AA== [2026-01-11 22:52:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOTM2NjQ4QkY0QjgyRjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOTM2NjQ4QkY0QjgyRjE3AA==\",\"timestamp\":\"1768152170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:53+05:30"} [2026-01-11 22:52:54] [DEBUG] Ignoring event: delivered [2026-01-11 22:52:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:22:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNzRDMUU2NEZEREQ3NjQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNzRDMUU2NEZEREQ3NjQyAA==", "timestamp": "1768152174", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:52:56] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:52:56] [INFO] Sending instructions to 917202000200 [2026-01-11 22:52:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:52:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:52:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0cd896224f2477d9b422eab1c11da93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNzRDMUU2NEZEREQ3NjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNzRDMUU2NEZEREQ3NjQyAA==\",\"timestamp\":\"1768152174\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:57+05:30"} [2026-01-11 22:52:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNzRDMUU2NEZEREQ3NjQyAA== [2026-01-11 22:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:52:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNzRDMUU2NEZEREQ3NjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUxNzRDMUU2NEZEREQ3NjQyAA==\",\"timestamp\":\"1768152174\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:52:57+05:30"} [2026-01-11 22:52:57] [DEBUG] Ignoring event: delivered [2026-01-11 22:53:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:23:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBN0VCQzAyRDg0NTQ3M0FEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBN0VCQzAyRDg0NTQ3M0FEAA==", "timestamp": "1768152179", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:53:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:53:01] [INFO] Sending instructions to 917202000200 [2026-01-11 22:53:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:53:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:53:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efdfdf5a6fca48ed80da7156b9270d83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:53:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:53:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBN0VCQzAyRDg0NTQ3M0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBN0VCQzAyRDg0NTQ3M0FEAA==\",\"timestamp\":\"1768152179\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:53:03+05:30"} [2026-01-11 22:53:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBN0VCQzAyRDg0NTQ3M0FEAA== [2026-01-11 22:53:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:53:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBN0VCQzAyRDg0NTQ3M0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBN0VCQzAyRDg0NTQ3M0FEAA==\",\"timestamp\":\"1768152179\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:53:03+05:30"} [2026-01-11 22:53:04] [DEBUG] Ignoring event: delivered [2026-01-11 22:53:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:23:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4RUQyNEM5QzdBNDM4QjE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4RUQyNEM5QzdBNDM4QjE0AA==", "timestamp": "1768152215", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:53:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:53:36] [INFO] Sending instructions to 917202000200 [2026-01-11 22:53:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:53:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:53:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6bd90ee99dc4730a25ae6455404b5ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:53:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:53:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4RUQyNEM5QzdBNDM4QjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4RUQyNEM5QzdBNDM4QjE0AA==\",\"timestamp\":\"1768152215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:53:38+05:30"} [2026-01-11 22:53:38] [DEBUG] Ignoring event: delivered [2026-01-11 22:53:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:53:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4RUQyNEM5QzdBNDM4QjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4RUQyNEM5QzdBNDM4QjE0AA==\",\"timestamp\":\"1768152215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:53:38+05:30"} [2026-01-11 22:53:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4RUQyNEM5QzdBNDM4QjE0AA== [2026-01-11 22:53:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:23:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQjkyNDNENUUwQTMwMDM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQjkyNDNENUUwQTMwMDM3AA==", "timestamp": "1768152219", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:53:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:53:41] [INFO] Sending instructions to 917202000200 [2026-01-11 22:53:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:53:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:53:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "983afd70fec949f1a3c4de2099789896", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:53:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQjkyNDNENUUwQTMwMDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQjkyNDNENUUwQTMwMDM3AA==\",\"timestamp\":\"1768152219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:53:42+05:30"} [2026-01-11 22:53:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQjkyNDNENUUwQTMwMDM3AA== [2026-01-11 22:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:53:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQjkyNDNENUUwQTMwMDM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQjkyNDNENUUwQTMwMDM3AA==\",\"timestamp\":\"1768152219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:53:42+05:30"} [2026-01-11 22:53:43] [DEBUG] Ignoring event: delivered [2026-01-11 22:53:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:23:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1Qjc0NUFFRjE5QjZCMzcyAA==", "direction": 0, "text": "No Record Found", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1Qjc0NUFFRjE5QjZCMzcyAA==", "timestamp": "1768152237", "text": {"body": "No Record Found"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:53:59] [INFO] Processing message from 917202000200: No Record Found [2026-01-11 22:53:59] [INFO] Sending instructions to 917202000200 [2026-01-11 22:53:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:53:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:53:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8c103a818834b959b614399cbda5583", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:54:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:53:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1Qjc0NUFFRjE5QjZCMzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"No Record Found","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1Qjc0NUFFRjE5QjZCMzcyAA==\",\"timestamp\":\"1768152237\",\"text\":{\"body\":\"No Record Found\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:02+05:30"} [2026-01-11 22:54:03] [DEBUG] Ignoring event: delivered [2026-01-11 22:54:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:53:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1Qjc0NUFFRjE5QjZCMzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"No Record Found","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1Qjc0NUFFRjE5QjZCMzcyAA==\",\"timestamp\":\"1768152237\",\"text\":{\"body\":\"No Record Found\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:02+05:30"} [2026-01-11 22:54:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA1Qjc0NUFFRjE5QjZCMzcyAA== [2026-01-11 22:54:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:24:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRTI1MkE0QjhDRDBCMTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRTI1MkE0QjhDRDBCMTJCAA==", "timestamp": "1768152242", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:54:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:54:04] [INFO] Sending instructions to 917202000200 [2026-01-11 22:54:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:54:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:54:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9724af13c3824aaa90208c6707dee5d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:54:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRTI1MkE0QjhDRDBCMTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRTI1MkE0QjhDRDBCMTJCAA==\",\"timestamp\":\"1768152242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:07+05:30"} [2026-01-11 22:54:08] [DEBUG] Ignoring event: delivered [2026-01-11 22:54:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRTI1MkE0QjhDRDBCMTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRTI1MkE0QjhDRDBCMTJCAA==\",\"timestamp\":\"1768152242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:07+05:30"} [2026-01-11 22:54:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRTI1MkE0QjhDRDBCMTJCAA== [2026-01-11 22:54:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:24:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0OTZFNDMxOTYxMDYxQTFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0OTZFNDMxOTYxMDYxQTFEAA==", "timestamp": "1768152247", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:54:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:54:09] [INFO] Sending instructions to 917202000200 [2026-01-11 22:54:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:54:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:54:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf747f86800c405fbd0ad3314179256e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0OTZFNDMxOTYxMDYxQTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0OTZFNDMxOTYxMDYxQTFEAA==\",\"timestamp\":\"1768152247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:10+05:30"} [2026-01-11 22:54:11] [DEBUG] Ignoring event: delivered [2026-01-11 22:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0OTZFNDMxOTYxMDYxQTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0OTZFNDMxOTYxMDYxQTFEAA==\",\"timestamp\":\"1768152247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:10+05:30"} [2026-01-11 22:54:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0OTZFNDMxOTYxMDYxQTFEAA== [2026-01-11 22:54:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:24:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcxODFDNDQ0RTEzRkEzM0IyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcxODFDNDQ0RTEzRkEzM0IyAA==", "timestamp": "1768152252", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:54:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:54:14] [INFO] Sending instructions to 917202000200 [2026-01-11 22:54:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:54:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:54:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcxODFDNDQ0RTEzRkEzM0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcxODFDNDQ0RTEzRkEzM0IyAA==\",\"timestamp\":\"1768152252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:14+05:30"} [2026-01-11 22:54:14] [DEBUG] Ignoring event: delivered [2026-01-11 22:54:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcxODFDNDQ0RTEzRkEzM0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcxODFDNDQ0RTEzRkEzM0IyAA==\",\"timestamp\":\"1768152252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:14+05:30"} [2026-01-11 22:54:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcxODFDNDQ0RTEzRkEzM0IyAA== [2026-01-11 22:54:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90d9330be49040d189903eb290a3b45c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:54:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:24:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzOURGOEE2OEMwODFDMDA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzOURGOEE2OEMwODFDMDA0AA==", "timestamp": "1768152257", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:54:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:54:19] [INFO] Sending instructions to 917202000200 [2026-01-11 22:54:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:54:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:54:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b041e0401bb476cacd2e40024573096", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzOURGOEE2OEMwODFDMDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzOURGOEE2OEMwODFDMDA0AA==\",\"timestamp\":\"1768152257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:21+05:30"} [2026-01-11 22:54:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzOURGOEE2OEMwODFDMDA0AA== [2026-01-11 22:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzOURGOEE2OEMwODFDMDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzOURGOEE2OEMwODFDMDA0AA==\",\"timestamp\":\"1768152257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:21+05:30"} [2026-01-11 22:54:22] [DEBUG] Ignoring event: delivered [2026-01-11 22:54:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:24:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MDdCOTI0NzhCNDFFQzhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MDdCOTI0NzhCNDFFQzhDAA==", "timestamp": "1768152293", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:54:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:54:54] [INFO] Sending instructions to 917202000200 [2026-01-11 22:54:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:54:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:54:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e15bdb6c02f46a384ff46e86a3b0763", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:54:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MDdCOTI0NzhCNDFFQzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MDdCOTI0NzhCNDFFQzhDAA==\",\"timestamp\":\"1768152293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:55+05:30"} [2026-01-11 22:54:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MDdCOTI0NzhCNDFFQzhDAA== [2026-01-11 22:54:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:54:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MDdCOTI0NzhCNDFFQzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3MDdCOTI0NzhCNDFFQzhDAA==\",\"timestamp\":\"1768152293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:54:55+05:30"} [2026-01-11 22:54:56] [DEBUG] Ignoring event: delivered [2026-01-11 22:55:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:25:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFQ0Y1OURGQTRGNjEzMEMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFQ0Y1OURGQTRGNjEzMEMzAA==", "timestamp": "1768152298", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:55:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:55:00] [INFO] Sending instructions to 917202000200 [2026-01-11 22:55:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:55:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:55:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "854fcaff86d14ab7a6c23e46b2cd6d2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:55:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFQ0Y1OURGQTRGNjEzMEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFQ0Y1OURGQTRGNjEzMEMzAA==\",\"timestamp\":\"1768152298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:00+05:30"} [2026-01-11 22:55:01] [DEBUG] Ignoring event: delivered [2026-01-11 22:55:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFQ0Y1OURGQTRGNjEzMEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFQ0Y1OURGQTRGNjEzMEMzAA==\",\"timestamp\":\"1768152298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:00+05:30"} [2026-01-11 22:55:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFQ0Y1OURGQTRGNjEzMEMzAA== [2026-01-11 22:55:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:25:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3OEIwQkNFNENCRkQ1ODAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3OEIwQkNFNENCRkQ1ODAzAA==", "timestamp": "1768152303", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:55:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:55:05] [INFO] Sending instructions to 917202000200 [2026-01-11 22:55:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:55:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:55:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43227676d247421e9ae66e1f1be214f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:55:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3OEIwQkNFNENCRkQ1ODAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3OEIwQkNFNENCRkQ1ODAzAA==\",\"timestamp\":\"1768152303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:07+05:30"} [2026-01-11 22:55:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3OEIwQkNFNENCRkQ1ODAzAA== [2026-01-11 22:55:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3OEIwQkNFNENCRkQ1ODAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE3OEIwQkNFNENCRkQ1ODAzAA==\",\"timestamp\":\"1768152303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:07+05:30"} [2026-01-11 22:55:07] [DEBUG] Ignoring event: delivered [2026-01-11 22:55:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:25:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0MDQ0MDBDRTA4MzBDRUE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0MDQ0MDBDRTA4MzBDRUE2AA==", "timestamp": "1768152338", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:55:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:55:40] [INFO] Sending instructions to 917202000200 [2026-01-11 22:55:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:55:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:55:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "947078ba0bf146879e3cc12bfc8d0940", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:55:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0MDQ0MDBDRTA4MzBDRUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0MDQ0MDBDRTA4MzBDRUE2AA==\",\"timestamp\":\"1768152338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:40+05:30"} [2026-01-11 22:55:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0MDQ0MDBDRTA4MzBDRUE2AA== [2026-01-11 22:55:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0MDQ0MDBDRTA4MzBDRUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0MDQ0MDBDRTA4MzBDRUE2AA==\",\"timestamp\":\"1768152338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:40+05:30"} [2026-01-11 22:55:41] [DEBUG] Ignoring event: delivered [2026-01-11 22:55:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:25:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2MzczQ0IxQUY3N0UwNTUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2MzczQ0IxQUY3N0UwNTUyAA==", "timestamp": "1768152343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:55:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:55:45] [INFO] Sending instructions to 917202000200 [2026-01-11 22:55:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:55:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:55:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92eaab73319a42f4ae89e8049e02cd8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:55:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:25:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOEY4QTU3MjMyRDFDNzNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOEY4QTU3MjMyRDFDNzNGAA==", "timestamp": "1768152348", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:55:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:55:49] [INFO] Sending instructions to 917202000200 [2026-01-11 22:55:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:55:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:55:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2MzczQ0IxQUY3N0UwNTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2MzczQ0IxQUY3N0UwNTUyAA==\",\"timestamp\":\"1768152343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:48+05:30"} [2026-01-11 22:55:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2MzczQ0IxQUY3N0UwNTUyAA== [2026-01-11 22:55:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77350eb225874261944ead42b111ad15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:55:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2MzczQ0IxQUY3N0UwNTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2MzczQ0IxQUY3N0UwNTUyAA==\",\"timestamp\":\"1768152343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:48+05:30"} [2026-01-11 22:55:50] [DEBUG] Ignoring event: delivered [2026-01-11 22:55:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOEY4QTU3MjMyRDFDNzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOEY4QTU3MjMyRDFDNzNGAA==\",\"timestamp\":\"1768152348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:52+05:30"} [2026-01-11 22:55:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOEY4QTU3MjMyRDFDNzNGAA== [2026-01-11 22:55:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:55:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOEY4QTU3MjMyRDFDNzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVDOEY4QTU3MjMyRDFDNzNGAA==\",\"timestamp\":\"1768152348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:55:52+05:30"} [2026-01-11 22:55:53] [DEBUG] Ignoring event: delivered [2026-01-11 22:56:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:26:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NjBCNERDMTU3OTI2Q0RDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NjBCNERDMTU3OTI2Q0RDAA==", "timestamp": "1768152383", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:56:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:56:25] [INFO] Sending instructions to 917202000200 [2026-01-11 22:56:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:56:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:56:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8cad19c08f964868815b0db07e067dcb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:56:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:56:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NjBCNERDMTU3OTI2Q0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NjBCNERDMTU3OTI2Q0RDAA==\",\"timestamp\":\"1768152383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:56:27+05:30"} [2026-01-11 22:56:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NjBCNERDMTU3OTI2Q0RDAA== [2026-01-11 22:56:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:56:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NjBCNERDMTU3OTI2Q0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0NjBCNERDMTU3OTI2Q0RDAA==\",\"timestamp\":\"1768152383\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:56:27+05:30"} [2026-01-11 22:56:27] [DEBUG] Ignoring event: delivered [2026-01-11 22:56:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:26:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMEE3RTBFNDIzQkQxMjRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMEE3RTBFNDIzQkQxMjRGAA==", "timestamp": "1768152388", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:56:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:56:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:56:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:56:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:56:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6ff4c8fd49748c38bdfc9650d7c3302", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:56:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:56:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMEE3RTBFNDIzQkQxMjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMEE3RTBFNDIzQkQxMjRGAA==\",\"timestamp\":\"1768152388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:56:31+05:30"} [2026-01-11 22:56:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:56:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMEE3RTBFNDIzQkQxMjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMEE3RTBFNDIzQkQxMjRGAA==\",\"timestamp\":\"1768152388\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:56:31+05:30"} [2026-01-11 22:56:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMEE3RTBFNDIzQkQxMjRGAA== [2026-01-11 22:56:32] [DEBUG] Ignoring event: delivered [2026-01-11 22:56:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:26:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFOUYzQTZFNjdGNDlDQjEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFOUYzQTZFNjdGNDlDQjEwAA==", "timestamp": "1768152393", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:56:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:56:35] [INFO] Sending instructions to 917202000200 [2026-01-11 22:56:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:56:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:56:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c53ad614b48249b39a9e914cf4cdd483", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:56:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:56:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFOUYzQTZFNjdGNDlDQjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFOUYzQTZFNjdGNDlDQjEwAA==\",\"timestamp\":\"1768152393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:56:38+05:30"} [2026-01-11 22:56:39] [DEBUG] Ignoring event: delivered [2026-01-11 22:56:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:56:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFOUYzQTZFNjdGNDlDQjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFOUYzQTZFNjdGNDlDQjEwAA==\",\"timestamp\":\"1768152393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:56:38+05:30"} [2026-01-11 22:56:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFOUYzQTZFNjdGNDlDQjEwAA== [2026-01-11 22:57:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:27:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTM0MzA2NTdGNTNFRDc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTM0MzA2NTdGNTNFRDc1AA==", "timestamp": "1768152429", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:57:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:57:10] [INFO] Sending instructions to 917202000200 [2026-01-11 22:57:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:57:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:57:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b58239df1bbb49c7a5d3719f7ecebda0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:57:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTM0MzA2NTdGNTNFRDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTM0MzA2NTdGNTNFRDc1AA==\",\"timestamp\":\"1768152429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:57:11+05:30"} [2026-01-11 22:57:12] [DEBUG] Ignoring event: delivered [2026-01-11 22:57:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTM0MzA2NTdGNTNFRDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTM0MzA2NTdGNTNFRDc1AA==\",\"timestamp\":\"1768152429\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:57:11+05:30"} [2026-01-11 22:57:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMzQTM0MzA2NTdGNTNFRDc1AA== [2026-01-11 22:57:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:27:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVENDlCNEVDNkMyMjgyNTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVENDlCNEVDNkMyMjgyNTIwAA==", "timestamp": "1768152433", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:57:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:57:15] [INFO] Sending instructions to 917202000200 [2026-01-11 22:57:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:57:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:57:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1844894c86440c79fc198609a341f10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:57:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:57:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVENDlCNEVDNkMyMjgyNTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVENDlCNEVDNkMyMjgyNTIwAA==\",\"timestamp\":\"1768152433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:57:17+05:30"} [2026-01-11 22:57:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVENDlCNEVDNkMyMjgyNTIwAA== [2026-01-11 22:57:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:57:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVENDlCNEVDNkMyMjgyNTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVENDlCNEVDNkMyMjgyNTIwAA==\",\"timestamp\":\"1768152433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:57:17+05:30"} [2026-01-11 22:57:18] [DEBUG] Ignoring event: delivered [2026-01-11 22:57:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:27:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRDU5MkI4MkE4M0RCOEMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRDU5MkI4MkE4M0RCOEMzAA==", "timestamp": "1768152438", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:57:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:57:20] [INFO] Sending instructions to 917202000200 [2026-01-11 22:57:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:57:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:57:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d45136c46aba41599cb9954cc9515262", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:57:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:57:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRDU5MkI4MkE4M0RCOEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRDU5MkI4MkE4M0RCOEMzAA==\",\"timestamp\":\"1768152438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:57:23+05:30"} [2026-01-11 22:57:24] [DEBUG] Ignoring event: delivered [2026-01-11 22:57:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:57:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRDU5MkI4MkE4M0RCOEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRDU5MkI4MkE4M0RCOEMzAA==\",\"timestamp\":\"1768152438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:57:23+05:30"} [2026-01-11 22:57:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJGRDU5MkI4MkE4M0RCOEMzAA== [2026-01-11 22:57:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:27:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU0RUJFM0U2NTQ5QjBGMTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU0RUJFM0U2NTQ5QjBGMTM4AA==", "timestamp": "1768152443", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:57:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:57:25] [INFO] Sending instructions to 917202000200 [2026-01-11 22:57:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:57:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:57:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72052eee48424fa485135895549a2db1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:57:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:57:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU0RUJFM0U2NTQ5QjBGMTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU0RUJFM0U2NTQ5QjBGMTM4AA==\",\"timestamp\":\"1768152443\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:57:26+05:30"} [2026-01-11 22:57:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU0RUJFM0U2NTQ5QjBGMTM4AA== [2026-01-11 22:57:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:57:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU0RUJFM0U2NTQ5QjBGMTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU0RUJFM0U2NTQ5QjBGMTM4AA==\",\"timestamp\":\"1768152443\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:57:26+05:30"} [2026-01-11 22:57:26] [DEBUG] Ignoring event: delivered [2026-01-11 22:58:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:28:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NTIyMEU3MTk3NjAwM0Y2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NTIyMEU3MTk3NjAwM0Y2AA==", "timestamp": "1768152478", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:58:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:58:00] [INFO] Sending instructions to 917202000200 [2026-01-11 22:58:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:58:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:58:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c9d9445b1e846d7a3220ce7fd5bbdae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NTIyMEU3MTk3NjAwM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NTIyMEU3MTk3NjAwM0Y2AA==\",\"timestamp\":\"1768152478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:00+05:30"} [2026-01-11 22:58:00] [DEBUG] Ignoring event: delivered [2026-01-11 22:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NTIyMEU3MTk3NjAwM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NTIyMEU3MTk3NjAwM0Y2AA==\",\"timestamp\":\"1768152478\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:00+05:30"} [2026-01-11 22:58:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NTIyMEU3MTk3NjAwM0Y2AA== [2026-01-11 22:58:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:28:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwMzc0RDMyOTI2QTVENDA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwMzc0RDMyOTI2QTVENDA0AA==", "timestamp": "1768152483", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:58:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:58:05] [INFO] Sending instructions to 917202000200 [2026-01-11 22:58:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:58:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:58:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e99c9b435f2841559796b98e4556dc3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:58:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwMzc0RDMyOTI2QTVENDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwMzc0RDMyOTI2QTVENDA0AA==\",\"timestamp\":\"1768152483\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:06+05:30"} [2026-01-11 22:58:06] [DEBUG] Ignoring event: delivered [2026-01-11 22:58:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwMzc0RDMyOTI2QTVENDA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwMzc0RDMyOTI2QTVENDA0AA==\",\"timestamp\":\"1768152483\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:06+05:30"} [2026-01-11 22:58:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDIwMzc0RDMyOTI2QTVENDA0AA== [2026-01-11 22:58:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:28:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCNDEyQzFBRTBEQTgxOEMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCNDEyQzFBRTBEQTgxOEMyAA==", "timestamp": "1768152488", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:58:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:58:10] [INFO] Sending instructions to 917202000200 [2026-01-11 22:58:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:58:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:58:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "165b24bf3c43414db0b662e5daa75245", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:58:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCNDEyQzFBRTBEQTgxOEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCNDEyQzFBRTBEQTgxOEMyAA==\",\"timestamp\":\"1768152488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:11+05:30"} [2026-01-11 22:58:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCNDEyQzFBRTBEQTgxOEMyAA== [2026-01-11 22:58:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCNDEyQzFBRTBEQTgxOEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCNDEyQzFBRTBEQTgxOEMyAA==\",\"timestamp\":\"1768152488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:11+05:30"} [2026-01-11 22:58:12] [DEBUG] Ignoring event: delivered [2026-01-11 22:58:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:28:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERDVGRDRCRjBBOTZCMDQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERDVGRDRCRjBBOTZCMDQ1AA==", "timestamp": "1768152523", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:58:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:58:45] [INFO] Sending instructions to 917202000200 [2026-01-11 22:58:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:58:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:58:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6ca7eddd38248199c4be864ebc0a33f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERDVGRDRCRjBBOTZCMDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERDVGRDRCRjBBOTZCMDQ1AA==\",\"timestamp\":\"1768152523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:46+05:30"} [2026-01-11 22:58:47] [DEBUG] Ignoring event: delivered [2026-01-11 22:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERDVGRDRCRjBBOTZCMDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERDVGRDRCRjBBOTZCMDQ1AA==\",\"timestamp\":\"1768152523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:46+05:30"} [2026-01-11 22:58:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERDVGRDRCRjBBOTZCMDQ1AA== [2026-01-11 22:58:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:28:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQ0RCMEU4MkZBQkZFODU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQ0RCMEU4MkZBQkZFODU3AA==", "timestamp": "1768152528", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:58:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:58:50] [INFO] Sending instructions to 917202000200 [2026-01-11 22:58:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:58:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:58:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9c2c3543060452faadfe0f7bfe0578f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:58:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQ0RCMEU4MkZBQkZFODU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQ0RCMEU4MkZBQkZFODU3AA==\",\"timestamp\":\"1768152528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:51+05:30"} [2026-01-11 22:58:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQ0RCMEU4MkZBQkZFODU3AA== [2026-01-11 22:58:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQ0RCMEU4MkZBQkZFODU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQ0RCMEU4MkZBQkZFODU3AA==\",\"timestamp\":\"1768152528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:51+05:30"} [2026-01-11 22:58:52] [DEBUG] Ignoring event: delivered [2026-01-11 22:58:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:28:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5OEYxNDhBMjlEOTZBRTNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5OEYxNDhBMjlEOTZBRTNDAA==", "timestamp": "1768152533", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:58:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:58:55] [INFO] Sending instructions to 917202000200 [2026-01-11 22:58:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:58:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:58:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05f15912757346dc95be5915a87749e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:58:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5OEYxNDhBMjlEOTZBRTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5OEYxNDhBMjlEOTZBRTNDAA==\",\"timestamp\":\"1768152533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:56+05:30"} [2026-01-11 22:58:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5OEYxNDhBMjlEOTZBRTNDAA== [2026-01-11 22:58:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:58:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5OEYxNDhBMjlEOTZBRTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5OEYxNDhBMjlEOTZBRTNDAA==\",\"timestamp\":\"1768152533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:58:56+05:30"} [2026-01-11 22:58:56] [DEBUG] Ignoring event: delivered [2026-01-11 22:59:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:29:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0VEOTIzMEM3QjUwMjZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0VEOTIzMEM3QjUwMjZBAA==", "timestamp": "1768152569", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:59:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:59:30] [INFO] Sending instructions to 917202000200 [2026-01-11 22:59:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:59:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:59:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84a4ca71c807425e81cca713f28a23f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0VEOTIzMEM3QjUwMjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0VEOTIzMEM3QjUwMjZBAA==\",\"timestamp\":\"1768152569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:31+05:30"} [2026-01-11 22:59:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0VEOTIzMEM3QjUwMjZBAA== [2026-01-11 22:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0VEOTIzMEM3QjUwMjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0Q0VEOTIzMEM3QjUwMjZBAA==\",\"timestamp\":\"1768152569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:31+05:30"} [2026-01-11 22:59:32] [DEBUG] Ignoring event: delivered [2026-01-11 22:59:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:29:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0REQkZBMjdDMkQ1OTI0REQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0REQkZBMjdDMkQ1OTI0REQ2AA==", "timestamp": "1768152573", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:59:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:59:35] [INFO] Sending instructions to 917202000200 [2026-01-11 22:59:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:59:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:59:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a6fa460bee649d9a2f83dd043feee14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:59:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0REQkZBMjdDMkQ1OTI0REQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0REQkZBMjdDMkQ1OTI0REQ2AA==\",\"timestamp\":\"1768152573\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:36+05:30"} [2026-01-11 22:59:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0REQkZBMjdDMkQ1OTI0REQ2AA== [2026-01-11 22:59:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0REQkZBMjdDMkQ1OTI0REQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0REQkZBMjdDMkQ1OTI0REQ2AA==\",\"timestamp\":\"1768152573\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:36+05:30"} [2026-01-11 22:59:37] [DEBUG] Ignoring event: delivered [2026-01-11 22:59:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:29:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QzYyMjkxNjZGRDMyODdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QzYyMjkxNjZGRDMyODdDAA==", "timestamp": "1768152578", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:59:40] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:59:40] [INFO] Sending instructions to 917202000200 [2026-01-11 22:59:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:59:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:59:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4a4d447e82348069cc3a880bac848a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:59:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QzYyMjkxNjZGRDMyODdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QzYyMjkxNjZGRDMyODdDAA==\",\"timestamp\":\"1768152578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:42+05:30"} [2026-01-11 22:59:43] [DEBUG] Ignoring event: delivered [2026-01-11 22:59:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QzYyMjkxNjZGRDMyODdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QzYyMjkxNjZGRDMyODdDAA==\",\"timestamp\":\"1768152578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:42+05:30"} [2026-01-11 22:59:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY1QzYyMjkxNjZGRDMyODdDAA== [2026-01-11 22:59:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:29:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGQjdBMTRCQjNFMUU4MkFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGQjdBMTRCQjNFMUU4MkFGAA==", "timestamp": "1768152583", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:59:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 22:59:45] [INFO] Sending instructions to 917202000200 [2026-01-11 22:59:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:59:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:59:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1bd3bda2a7c493da55264303a4d5286", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:59:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGQjdBMTRCQjNFMUU4MkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGQjdBMTRCQjNFMUU4MkFGAA==\",\"timestamp\":\"1768152583\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:47+05:30"} [2026-01-11 22:59:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGQjdBMTRCQjNFMUU4MkFGAA== [2026-01-11 22:59:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGQjdBMTRCQjNFMUU4MkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGQjdBMTRCQjNFMUU4MkFGAA==\",\"timestamp\":\"1768152583\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:47+05:30"} [2026-01-11 22:59:48] [DEBUG] Ignoring event: delivered [2026-01-11 22:59:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:29:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTk0N0ZCMTIwNEFGRDI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTk0N0ZCMTIwNEFGRDI2AA==", "timestamp": "1768152588", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 22:59:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 22:59:49] [INFO] Sending instructions to 917202000200 [2026-01-11 22:59:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 22:59:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 22:59:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c681d0da39c4f0a97d0e60f8c33ed02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 22:59:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTk0N0ZCMTIwNEFGRDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTk0N0ZCMTIwNEFGRDI2AA==\",\"timestamp\":\"1768152588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:54+05:30"} [2026-01-11 22:59:55] [DEBUG] Ignoring event: delivered [2026-01-11 22:59:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T22:59:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTk0N0ZCMTIwNEFGRDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTk0N0ZCMTIwNEFGRDI2AA==\",\"timestamp\":\"1768152588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T22:59:54+05:30"} [2026-01-11 22:59:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFBOTk0N0ZCMTIwNEFGRDI2AA== [2026-01-11 23:00:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:30:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5MDc5QzM1OEZCMTExQ0JEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5MDc5QzM1OEZCMTExQ0JEAA==", "timestamp": "1768152623", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:00:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:00:25] [INFO] Sending instructions to 917202000200 [2026-01-11 23:00:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:00:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:00:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b279b96f69dd4df9a67020de16e868f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:00:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5MDc5QzM1OEZCMTExQ0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5MDc5QzM1OEZCMTExQ0JEAA==\",\"timestamp\":\"1768152623\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:00:25+05:30"} [2026-01-11 23:00:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5MDc5QzM1OEZCMTExQ0JEAA== [2026-01-11 23:00:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5MDc5QzM1OEZCMTExQ0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5MDc5QzM1OEZCMTExQ0JEAA==\",\"timestamp\":\"1768152623\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:00:25+05:30"} [2026-01-11 23:00:26] [DEBUG] Ignoring event: delivered [2026-01-11 23:00:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:30:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQzA5MzQ0MDhGNDA4NjI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQzA5MzQ0MDhGNDA4NjI2AA==", "timestamp": "1768152628", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:00:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:00:30] [INFO] Sending instructions to 917202000200 [2026-01-11 23:00:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:00:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:00:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d724589e7de246c190c9515889cb8443", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:00:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:00:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQzA5MzQ0MDhGNDA4NjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQzA5MzQ0MDhGNDA4NjI2AA==\",\"timestamp\":\"1768152628\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:00:31+05:30"} [2026-01-11 23:00:32] [DEBUG] Ignoring event: delivered [2026-01-11 23:00:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:00:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQzA5MzQ0MDhGNDA4NjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQzA5MzQ0MDhGNDA4NjI2AA==\",\"timestamp\":\"1768152628\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:00:31+05:30"} [2026-01-11 23:00:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxQzA5MzQ0MDhGNDA4NjI2AA== [2026-01-11 23:00:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:30:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQzQ4Qzg0QkYyMjNENjlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQzQ4Qzg0QkYyMjNENjlGAA==", "timestamp": "1768152634", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:00:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:00:36] [INFO] Sending instructions to 917202000200 [2026-01-11 23:00:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:00:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:00:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4896c3c7ab6d4810b50d7a9e551298a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:00:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:00:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQzQ4Qzg0QkYyMjNENjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQzQ4Qzg0QkYyMjNENjlGAA==\",\"timestamp\":\"1768152634\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:00:36+05:30"} [2026-01-11 23:00:37] [DEBUG] Ignoring event: delivered [2026-01-11 23:00:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:00:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQzQ4Qzg0QkYyMjNENjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQzQ4Qzg0QkYyMjNENjlGAA==\",\"timestamp\":\"1768152634\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:00:36+05:30"} [2026-01-11 23:00:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxQzQ4Qzg0QkYyMjNENjlGAA== [2026-01-11 23:01:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:31:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMTM2QUUwOERCQ0MzN0VCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMTM2QUUwOERCQ0MzN0VCAA==", "timestamp": "1768152670", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:01:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:01:12] [INFO] Sending instructions to 917202000200 [2026-01-11 23:01:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:01:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:01:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df482007a07f4be2b229ce0cc6e182c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:01:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:01:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMTM2QUUwOERCQ0MzN0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMTM2QUUwOERCQ0MzN0VCAA==\",\"timestamp\":\"1768152670\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:01:13+05:30"} [2026-01-11 23:01:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMTM2QUUwOERCQ0MzN0VCAA== [2026-01-11 23:01:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:01:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMTM2QUUwOERCQ0MzN0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzMTM2QUUwOERCQ0MzN0VCAA==\",\"timestamp\":\"1768152670\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:01:13+05:30"} [2026-01-11 23:01:15] [DEBUG] Ignoring event: delivered [2026-01-11 23:01:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:31:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MDBBQzg2Njg0RTUzMTNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MDBBQzg2Njg0RTUzMTNEAA==", "timestamp": "1768152676", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:01:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:01:17] [INFO] Sending instructions to 917202000200 [2026-01-11 23:01:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:01:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:01:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4bb913d3fdb9493d8e705094ff3d4a45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:01:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MDBBQzg2Njg0RTUzMTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MDBBQzg2Njg0RTUzMTNEAA==\",\"timestamp\":\"1768152676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:01:17+05:30"} [2026-01-11 23:01:18] [DEBUG] Ignoring event: delivered [2026-01-11 23:01:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MDBBQzg2Njg0RTUzMTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MDBBQzg2Njg0RTUzMTNEAA==\",\"timestamp\":\"1768152676\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:01:17+05:30"} [2026-01-11 23:01:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI1MDBBQzg2Njg0RTUzMTNEAA== [2026-01-11 23:01:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:31:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGQ0RENjg1RURGQkQyMTEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGQ0RENjg1RURGQkQyMTEzAA==", "timestamp": "1768152682", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:01:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:01:24] [INFO] Sending instructions to 917202000200 [2026-01-11 23:01:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:01:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:01:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe7a790c0b90403685fb6465e0ee7550", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:01:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:01:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGQ0RENjg1RURGQkQyMTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGQ0RENjg1RURGQkQyMTEzAA==\",\"timestamp\":\"1768152682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:01:25+05:30"} [2026-01-11 23:01:27] [DEBUG] Ignoring event: delivered [2026-01-11 23:01:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:01:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGQ0RENjg1RURGQkQyMTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGQ0RENjg1RURGQkQyMTEzAA==\",\"timestamp\":\"1768152682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:01:25+05:30"} [2026-01-11 23:01:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURGQ0RENjg1RURGQkQyMTEzAA== [2026-01-11 23:01:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:31:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NDI4NDVDQzU5OTAyOEY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NDI4NDVDQzU5OTAyOEY5AA==", "timestamp": "1768152687", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:01:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:01:29] [INFO] Sending instructions to 917202000200 [2026-01-11 23:01:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:01:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:01:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4137a8c790a847c485bb05e4ffbbf2c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:01:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NDI4NDVDQzU5OTAyOEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NDI4NDVDQzU5OTAyOEY5AA==\",\"timestamp\":\"1768152687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:01:30+05:30"} [2026-01-11 23:01:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NDI4NDVDQzU5OTAyOEY5AA== [2026-01-11 23:01:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NDI4NDVDQzU5OTAyOEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM4NDI4NDVDQzU5OTAyOEY5AA==\",\"timestamp\":\"1768152687\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:01:30+05:30"} [2026-01-11 23:01:32] [DEBUG] Ignoring event: delivered [2026-01-11 23:02:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:32:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4NDYyNjc0NzI2Q0M3RDA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4NDYyNjc0NzI2Q0M3RDA5AA==", "timestamp": "1768152722", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:02:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:02:04] [INFO] Sending instructions to 917202000200 [2026-01-11 23:02:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:02:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:02:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c129e556f9e49e095a3883f41fbacf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4NDYyNjc0NzI2Q0M3RDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4NDYyNjc0NzI2Q0M3RDA5AA==\",\"timestamp\":\"1768152722\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:05+05:30"} [2026-01-11 23:02:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4NDYyNjc0NzI2Q0M3RDA5AA== [2026-01-11 23:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4NDYyNjc0NzI2Q0M3RDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4NDYyNjc0NzI2Q0M3RDA5AA==\",\"timestamp\":\"1768152722\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:05+05:30"} [2026-01-11 23:02:06] [DEBUG] Ignoring event: delivered [2026-01-11 23:02:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:32:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0Q0JDRTQ0MTg5NjlGNjZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0Q0JDRTQ0MTg5NjlGNjZCAA==", "timestamp": "1768152727", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:02:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:02:09] [INFO] Sending instructions to 917202000200 [2026-01-11 23:02:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:02:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:02:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fda26eb77c504092a187c98f95ce9dbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0Q0JDRTQ0MTg5NjlGNjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0Q0JDRTQ0MTg5NjlGNjZCAA==\",\"timestamp\":\"1768152727\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:10+05:30"} [2026-01-11 23:02:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0Q0JDRTQ0MTg5NjlGNjZCAA== [2026-01-11 23:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0Q0JDRTQ0MTg5NjlGNjZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0Q0JDRTQ0MTg5NjlGNjZCAA==\",\"timestamp\":\"1768152727\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:10+05:30"} [2026-01-11 23:02:11] [DEBUG] Ignoring event: delivered [2026-01-11 23:02:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:32:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNkVGQjE1NTNDQjY2NkY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNkVGQjE1NTNDQjY2NkY5AA==", "timestamp": "1768152732", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:02:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:02:14] [INFO] Sending instructions to 917202000200 [2026-01-11 23:02:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:02:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:02:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a145b898efc64228a991a7c41c2066dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:02:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNkVGQjE1NTNDQjY2NkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNkVGQjE1NTNDQjY2NkY5AA==\",\"timestamp\":\"1768152732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:14+05:30"} [2026-01-11 23:02:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNkVGQjE1NTNDQjY2NkY5AA== [2026-01-11 23:02:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNkVGQjE1NTNDQjY2NkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGNkVGQjE1NTNDQjY2NkY5AA==\",\"timestamp\":\"1768152732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:14+05:30"} [2026-01-11 23:02:14] [DEBUG] Ignoring event: delivered [2026-01-11 23:02:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:32:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5NzhDRDdERUVEQ0VENzZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5NzhDRDdERUVEQ0VENzZGAA==", "timestamp": "1768152767", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:02:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:02:49] [INFO] Sending instructions to 917202000200 [2026-01-11 23:02:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:02:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:02:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71abb7c884f54bdab96229606187aabc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:02:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5NzhDRDdERUVEQ0VENzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5NzhDRDdERUVEQ0VENzZGAA==\",\"timestamp\":\"1768152767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:50+05:30"} [2026-01-11 23:02:50] [DEBUG] Ignoring event: delivered [2026-01-11 23:02:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5NzhDRDdERUVEQ0VENzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5NzhDRDdERUVEQ0VENzZGAA==\",\"timestamp\":\"1768152767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:50+05:30"} [2026-01-11 23:02:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5NzhDRDdERUVEQ0VENzZGAA== [2026-01-11 23:02:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:32:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0QjA0NDY2RDExMjREN0FFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0QjA0NDY2RDExMjREN0FFAA==", "timestamp": "1768152773", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:02:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:02:55] [INFO] Sending instructions to 917202000200 [2026-01-11 23:02:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:02:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:02:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2280ad075b6e4ca599b6c4ba6874e4a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:02:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0QjA0NDY2RDExMjREN0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0QjA0NDY2RDExMjREN0FFAA==\",\"timestamp\":\"1768152773\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:55+05:30"} [2026-01-11 23:02:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0QjA0NDY2RDExMjREN0FFAA== [2026-01-11 23:02:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:02:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0QjA0NDY2RDExMjREN0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0QjA0NDY2RDExMjREN0FFAA==\",\"timestamp\":\"1768152773\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:02:55+05:30"} [2026-01-11 23:02:56] [DEBUG] Ignoring event: delivered [2026-01-11 23:03:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:33:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5OTNBN0I3RTI2OTJFMzE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5OTNBN0I3RTI2OTJFMzE5AA==", "timestamp": "1768152779", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:03:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:03:01] [INFO] Sending instructions to 917202000200 [2026-01-11 23:03:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:03:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:03:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fad86d3af0f4ae2bd31401f051c63ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:03:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5OTNBN0I3RTI2OTJFMzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5OTNBN0I3RTI2OTJFMzE5AA==\",\"timestamp\":\"1768152779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:02+05:30"} [2026-01-11 23:03:03] [DEBUG] Ignoring event: delivered [2026-01-11 23:03:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5OTNBN0I3RTI2OTJFMzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5OTNBN0I3RTI2OTJFMzE5AA==\",\"timestamp\":\"1768152779\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:02+05:30"} [2026-01-11 23:03:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk5OTNBN0I3RTI2OTJFMzE5AA== [2026-01-11 23:03:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:33:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0REE3OEJGRjM0MDJGREYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0REE3OEJGRjM0MDJGREYwAA==", "timestamp": "1768152814", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:03:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:03:36] [INFO] Sending instructions to 917202000200 [2026-01-11 23:03:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:03:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:03:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44aae422533d419cb79d10068648341b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:03:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0REE3OEJGRjM0MDJGREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0REE3OEJGRjM0MDJGREYwAA==\",\"timestamp\":\"1768152814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:36+05:30"} [2026-01-11 23:03:36] [DEBUG] Ignoring event: delivered [2026-01-11 23:03:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0REE3OEJGRjM0MDJGREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0REE3OEJGRjM0MDJGREYwAA==\",\"timestamp\":\"1768152814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:36+05:30"} [2026-01-11 23:03:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0REE3OEJGRjM0MDJGREYwAA== [2026-01-11 23:03:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:33:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREE0QjU1NDI3RkI1MzVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREE0QjU1NDI3RkI1MzVGAA==", "timestamp": "1768152819", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:03:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:03:41] [INFO] Sending instructions to 917202000200 [2026-01-11 23:03:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:03:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:03:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9dbe14f7cd34fb9a45feeb70bf6bd1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:03:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREE0QjU1NDI3RkI1MzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREE0QjU1NDI3RkI1MzVGAA==\",\"timestamp\":\"1768152819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:44+05:30"} [2026-01-11 23:03:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREE0QjU1NDI3RkI1MzVGAA== [2026-01-11 23:03:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREE0QjU1NDI3RkI1MzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwREE0QjU1NDI3RkI1MzVGAA==\",\"timestamp\":\"1768152819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:44+05:30"} [2026-01-11 23:03:45] [DEBUG] Ignoring event: delivered [2026-01-11 23:03:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:33:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkU2QzcwN0RDQzFDRDc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkU2QzcwN0RDQzFDRDc1AA==", "timestamp": "1768152824", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:03:46] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:03:46] [INFO] Sending instructions to 917202000200 [2026-01-11 23:03:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:03:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:03:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e09d775ad18947dbacfbc122cd4c8211", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:03:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkU2QzcwN0RDQzFDRDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkU2QzcwN0RDQzFDRDc1AA==\",\"timestamp\":\"1768152824\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:48+05:30"} [2026-01-11 23:03:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkU2QzcwN0RDQzFDRDc1AA== [2026-01-11 23:03:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkU2QzcwN0RDQzFDRDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwQkU2QzcwN0RDQzFDRDc1AA==\",\"timestamp\":\"1768152824\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:48+05:30"} [2026-01-11 23:03:48] [DEBUG] Ignoring event: delivered [2026-01-11 23:03:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:33:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY4RDA2ODFFNzAxRTcxQjc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY4RDA2ODFFNzAxRTcxQjc2AA==", "timestamp": "1768152829", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:03:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:03:51] [INFO] Sending instructions to 917202000200 [2026-01-11 23:03:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:03:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:03:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36e3df141ffc4bd5a42fe044773bb703", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:03:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY4RDA2ODFFNzAxRTcxQjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY4RDA2ODFFNzAxRTcxQjc2AA==\",\"timestamp\":\"1768152829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:52+05:30"} [2026-01-11 23:03:53] [DEBUG] Ignoring event: delivered [2026-01-11 23:03:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:03:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY4RDA2ODFFNzAxRTcxQjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY4RDA2ODFFNzAxRTcxQjc2AA==\",\"timestamp\":\"1768152829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:03:52+05:30"} [2026-01-11 23:03:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY4RDA2ODFFNzAxRTcxQjc2AA== [2026-01-11 23:04:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:34:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE5NTNFMzM2OTgxNjkxNkU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE5NTNFMzM2OTgxNjkxNkU4AA==", "timestamp": "1768152865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:04:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:04:27] [INFO] Sending instructions to 917202000200 [2026-01-11 23:04:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:04:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:04:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07476df6e46744dc9f41de50e0a8aef3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:04:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE5NTNFMzM2OTgxNjkxNkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE5NTNFMzM2OTgxNjkxNkU4AA==\",\"timestamp\":\"1768152865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:04:29+05:30"} [2026-01-11 23:04:30] [DEBUG] Ignoring event: delivered [2026-01-11 23:04:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE5NTNFMzM2OTgxNjkxNkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE5NTNFMzM2OTgxNjkxNkU4AA==\",\"timestamp\":\"1768152865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:04:29+05:30"} [2026-01-11 23:04:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE5NTNFMzM2OTgxNjkxNkU4AA== [2026-01-11 23:04:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:34:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NjFENEJFNENBM0YzMjFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NjFENEJFNENBM0YzMjFFAA==", "timestamp": "1768152870", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:04:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:04:32] [INFO] Sending instructions to 917202000200 [2026-01-11 23:04:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:04:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:04:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16922eba2c1842818b3dd2058b31794c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:04:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:04:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NjFENEJFNENBM0YzMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NjFENEJFNENBM0YzMjFFAA==\",\"timestamp\":\"1768152870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:04:32+05:30"} [2026-01-11 23:04:32] [DEBUG] Ignoring event: delivered [2026-01-11 23:04:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:04:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NjFENEJFNENBM0YzMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NjFENEJFNENBM0YzMjFFAA==\",\"timestamp\":\"1768152870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:04:32+05:30"} [2026-01-11 23:04:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA1NjFENEJFNENBM0YzMjFFAA== [2026-01-11 23:05:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:35:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBQzBGQTYzOUMzOUEzNzU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBQzBGQTYzOUMzOUEzNzU0AA==", "timestamp": "1768152906", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:05:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:05:07] [INFO] Sending instructions to 917202000200 [2026-01-11 23:05:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:05:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:05:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfe183611dc943c29fa0ab2fafd8f0e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:05:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBQzBGQTYzOUMzOUEzNzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBQzBGQTYzOUMzOUEzNzU0AA==\",\"timestamp\":\"1768152906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:08+05:30"} [2026-01-11 23:05:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBQzBGQTYzOUMzOUEzNzU0AA== [2026-01-11 23:05:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBQzBGQTYzOUMzOUEzNzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBQzBGQTYzOUMzOUEzNzU0AA==\",\"timestamp\":\"1768152906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:08+05:30"} [2026-01-11 23:05:08] [DEBUG] Ignoring event: delivered [2026-01-11 23:05:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:35:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE4NjEyODY1RUMyRDk1NEE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE4NjEyODY1RUMyRDk1NEE2AA==", "timestamp": "1768152911", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:05:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:05:12] [INFO] Sending instructions to 917202000200 [2026-01-11 23:05:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:05:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:05:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e20fe4aaf66400c8cdd647f10e6f4b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:05:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE4NjEyODY1RUMyRDk1NEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE4NjEyODY1RUMyRDk1NEE2AA==\",\"timestamp\":\"1768152911\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:15+05:30"} [2026-01-11 23:05:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE4NjEyODY1RUMyRDk1NEE2AA== [2026-01-11 23:05:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE4NjEyODY1RUMyRDk1NEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE4NjEyODY1RUMyRDk1NEE2AA==\",\"timestamp\":\"1768152911\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:15+05:30"} [2026-01-11 23:05:16] [DEBUG] Ignoring event: delivered [2026-01-11 23:05:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:35:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwNzZBMjgwRTQyRkY2RDIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwNzZBMjgwRTQyRkY2RDIyAA==", "timestamp": "1768152915", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:05:17] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:05:17] [INFO] Sending instructions to 917202000200 [2026-01-11 23:05:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:05:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:05:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89d619dc35844a5d97784e6cec8e0730", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:05:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwNzZBMjgwRTQyRkY2RDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwNzZBMjgwRTQyRkY2RDIyAA==\",\"timestamp\":\"1768152915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:18+05:30"} [2026-01-11 23:05:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwNzZBMjgwRTQyRkY2RDIyAA== [2026-01-11 23:05:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwNzZBMjgwRTQyRkY2RDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQwNzZBMjgwRTQyRkY2RDIyAA==\",\"timestamp\":\"1768152915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:18+05:30"} [2026-01-11 23:05:19] [DEBUG] Ignoring event: delivered [2026-01-11 23:05:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:35:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDRjJCRkNFRDVFOUQwNUU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDRjJCRkNFRDVFOUQwNUU1AA==", "timestamp": "1768152921", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:05:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:05:23] [INFO] Sending instructions to 917202000200 [2026-01-11 23:05:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:05:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:05:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53d69e13996945b1a2ab09a5e30a274c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:05:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDRjJCRkNFRDVFOUQwNUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDRjJCRkNFRDVFOUQwNUU1AA==\",\"timestamp\":\"1768152921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:23+05:30"} [2026-01-11 23:05:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDRjJCRkNFRDVFOUQwNUU1AA== [2026-01-11 23:05:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDRjJCRkNFRDVFOUQwNUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDRjJCRkNFRDVFOUQwNUU1AA==\",\"timestamp\":\"1768152921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:23+05:30"} [2026-01-11 23:05:24] [DEBUG] Ignoring event: delivered [2026-01-11 23:05:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:35:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyRDA2NEFDQkJDNEQ0NTZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyRDA2NEFDQkJDNEQ0NTZCAA==", "timestamp": "1768152957", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:05:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:05:58] [INFO] Sending instructions to 917202000200 [2026-01-11 23:05:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:05:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:05:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edcbe84f189b44fa8beadba2ae875d33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:05:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyRDA2NEFDQkJDNEQ0NTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyRDA2NEFDQkJDNEQ0NTZCAA==\",\"timestamp\":\"1768152957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:58+05:30"} [2026-01-11 23:05:59] [DEBUG] Ignoring event: delivered [2026-01-11 23:05:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:05:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyRDA2NEFDQkJDNEQ0NTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyRDA2NEFDQkJDNEQ0NTZCAA==\",\"timestamp\":\"1768152957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:05:58+05:30"} [2026-01-11 23:05:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyRDA2NEFDQkJDNEQ0NTZCAA== [2026-01-11 23:06:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:36:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwNUQ2QjUzRjIwNUQ0MDI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwNUQ2QjUzRjIwNUQ0MDI3AA==", "timestamp": "1768152962", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:06:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:06:04] [INFO] Sending instructions to 917202000200 [2026-01-11 23:06:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:06:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:06:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7952121ef8a41e398ad697684149263", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwNUQ2QjUzRjIwNUQ0MDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwNUQ2QjUzRjIwNUQ0MDI3AA==\",\"timestamp\":\"1768152962\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:04+05:30"} [2026-01-11 23:06:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwNUQ2QjUzRjIwNUQ0MDI3AA== [2026-01-11 23:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwNUQ2QjUzRjIwNUQ0MDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwNUQ2QjUzRjIwNUQ0MDI3AA==\",\"timestamp\":\"1768152962\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:04+05:30"} [2026-01-11 23:06:06] [DEBUG] Ignoring event: delivered [2026-01-11 23:06:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:36:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRTI2RENCQjk5QTUxRDUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRTI2RENCQjk5QTUxRDUwAA==", "timestamp": "1768152967", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:06:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:06:08] [INFO] Sending instructions to 917202000200 [2026-01-11 23:06:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:06:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:06:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cce70d2d10ac4af4b3e8b779e7dca8f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:06:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRTI2RENCQjk5QTUxRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRTI2RENCQjk5QTUxRDUwAA==\",\"timestamp\":\"1768152967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:09+05:30"} [2026-01-11 23:06:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRTI2RENCQjk5QTUxRDUwAA== [2026-01-11 23:06:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRTI2RENCQjk5QTUxRDUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyRTI2RENCQjk5QTUxRDUwAA==\",\"timestamp\":\"1768152967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:09+05:30"} [2026-01-11 23:06:09] [DEBUG] Ignoring event: delivered [2026-01-11 23:06:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:36:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFRjc2NUQ0QTJEM0MzNUQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFRjc2NUQ0QTJEM0MzNUQ3AA==", "timestamp": "1768152971", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:06:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:06:13] [INFO] Sending instructions to 917202000200 [2026-01-11 23:06:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:06:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:06:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5300d039229489ca3b35667a2385864", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:06:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFRjc2NUQ0QTJEM0MzNUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFRjc2NUQ0QTJEM0MzNUQ3AA==\",\"timestamp\":\"1768152971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:15+05:30"} [2026-01-11 23:06:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFRjc2NUQ0QTJEM0MzNUQ3AA== [2026-01-11 23:06:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFRjc2NUQ0QTJEM0MzNUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFRjc2NUQ0QTJEM0MzNUQ3AA==\",\"timestamp\":\"1768152971\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:15+05:30"} [2026-01-11 23:06:15] [DEBUG] Ignoring event: delivered [2026-01-11 23:06:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:36:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMTY3N0IwNDlGRDVCNjg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMTY3N0IwNDlGRDVCNjg4AA==", "timestamp": "1768153006", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:06:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:06:48] [INFO] Sending instructions to 917202000200 [2026-01-11 23:06:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:06:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:06:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f6c5be718594fe098ece4da232fe2ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:06:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMTY3N0IwNDlGRDVCNjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMTY3N0IwNDlGRDVCNjg4AA==\",\"timestamp\":\"1768153006\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:50+05:30"} [2026-01-11 23:06:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMTY3N0IwNDlGRDVCNjg4AA== [2026-01-11 23:06:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMTY3N0IwNDlGRDVCNjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMTY3N0IwNDlGRDVCNjg4AA==\",\"timestamp\":\"1768153006\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:50+05:30"} [2026-01-11 23:06:51] [DEBUG] Ignoring event: delivered [2026-01-11 23:06:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:36:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRkYxNzRFMjEyQTdFOEFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRkYxNzRFMjEyQTdFOEFCAA==", "timestamp": "1768153012", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:06:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:06:53] [INFO] Sending instructions to 917202000200 [2026-01-11 23:06:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:06:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:06:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a52a49f0911e497fbeed9e1aa35c3c5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:06:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRkYxNzRFMjEyQTdFOEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRkYxNzRFMjEyQTdFOEFCAA==\",\"timestamp\":\"1768153012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:54+05:30"} [2026-01-11 23:06:54] [DEBUG] Ignoring event: delivered [2026-01-11 23:06:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRkYxNzRFMjEyQTdFOEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRkYxNzRFMjEyQTdFOEFCAA==\",\"timestamp\":\"1768153012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:06:54+05:30"} [2026-01-11 23:06:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJCRkYxNzRFMjEyQTdFOEFCAA== [2026-01-11 23:06:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:36:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIzMkU4RDk5M0FBOTlGQjlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIzMkU4RDk5M0FBOTlGQjlCAA==", "timestamp": "1768153017", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:06:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:06:59] [INFO] Sending instructions to 917202000200 [2026-01-11 23:06:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:06:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:06:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a4e9654bb924592acfdf938f4613164", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:07:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIzMkU4RDk5M0FBOTlGQjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIzMkU4RDk5M0FBOTlGQjlCAA==\",\"timestamp\":\"1768153017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:00+05:30"} [2026-01-11 23:07:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIzMkU4RDk5M0FBOTlGQjlCAA== [2026-01-11 23:07:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIzMkU4RDk5M0FBOTlGQjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIzMkU4RDk5M0FBOTlGQjlCAA==\",\"timestamp\":\"1768153017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:00+05:30"} [2026-01-11 23:07:01] [DEBUG] Ignoring event: delivered [2026-01-11 23:07:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:37:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBODZDM0M4QUY2ODMxMzkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBODZDM0M4QUY2ODMxMzkzAA==", "timestamp": "1768153052", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:07:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:07:34] [INFO] Sending instructions to 917202000200 [2026-01-11 23:07:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:07:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:07:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ed476fa2e8f42e0ac3d1ec420c685c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:07:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:07:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBODZDM0M4QUY2ODMxMzkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBODZDM0M4QUY2ODMxMzkzAA==\",\"timestamp\":\"1768153052\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:37+05:30"} [2026-01-11 23:07:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBODZDM0M4QUY2ODMxMzkzAA== [2026-01-11 23:07:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:07:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBODZDM0M4QUY2ODMxMzkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRBODZDM0M4QUY2ODMxMzkzAA==\",\"timestamp\":\"1768153052\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:37+05:30"} [2026-01-11 23:07:38] [DEBUG] Ignoring event: delivered [2026-01-11 23:07:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:37:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBRDg0NDhGOEFBRUFBODk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBRDg0NDhGOEFBRUFBODk4AA==", "timestamp": "1768153057", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:07:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:07:39] [INFO] Sending instructions to 917202000200 [2026-01-11 23:07:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:07:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:07:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6411a06d67ee4ee39d9e65096f2bfd88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:07:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:07:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBRDg0NDhGOEFBRUFBODk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBRDg0NDhGOEFBRUFBODk4AA==\",\"timestamp\":\"1768153057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:40+05:30"} [2026-01-11 23:07:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBRDg0NDhGOEFBRUFBODk4AA== [2026-01-11 23:07:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:07:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBRDg0NDhGOEFBRUFBODk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBRDg0NDhGOEFBRUFBODk4AA==\",\"timestamp\":\"1768153057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:40+05:30"} [2026-01-11 23:07:41] [DEBUG] Ignoring event: delivered [2026-01-11 23:07:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:37:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxQUE5OEY2NUNFNjlGMzExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxQUE5OEY2NUNFNjlGMzExAA==", "timestamp": "1768153062", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:07:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:07:44] [INFO] Sending instructions to 917202000200 [2026-01-11 23:07:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:07:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:07:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "246a2a4dad4240da8fb4b294a0b6355a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:07:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:07:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxQUE5OEY2NUNFNjlGMzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxQUE5OEY2NUNFNjlGMzExAA==\",\"timestamp\":\"1768153062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:45+05:30"} [2026-01-11 23:07:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxQUE5OEY2NUNFNjlGMzExAA== [2026-01-11 23:07:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:07:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxQUE5OEY2NUNFNjlGMzExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAxQUE5OEY2NUNFNjlGMzExAA==\",\"timestamp\":\"1768153062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:45+05:30"} [2026-01-11 23:07:46] [DEBUG] Ignoring event: delivered [2026-01-11 23:07:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:37:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3QkJEMjEzRTgzQzRDNDQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3QkJEMjEzRTgzQzRDNDQwAA==", "timestamp": "1768153067", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:07:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:07:49] [INFO] Sending instructions to 917202000200 [2026-01-11 23:07:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:07:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:07:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40f8167eb6c24d9d889114b02b6a166d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:07:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:07:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3QkJEMjEzRTgzQzRDNDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3QkJEMjEzRTgzQzRDNDQwAA==\",\"timestamp\":\"1768153067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:49+05:30"} [2026-01-11 23:07:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3QkJEMjEzRTgzQzRDNDQwAA== [2026-01-11 23:07:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:07:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3QkJEMjEzRTgzQzRDNDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3QkJEMjEzRTgzQzRDNDQwAA==\",\"timestamp\":\"1768153067\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:07:49+05:30"} [2026-01-11 23:07:50] [DEBUG] Ignoring event: delivered [2026-01-11 23:08:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:38:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCOTA0RkQ0NDczQ0MzQkFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCOTA0RkQ0NDczQ0MzQkFBAA==", "timestamp": "1768153104", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:08:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:08:25] [INFO] Sending instructions to 917202000200 [2026-01-11 23:08:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:08:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:08:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c27644642554124a4b6c3bdc5ae7d5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:08:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:08:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCOTA0RkQ0NDczQ0MzQkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCOTA0RkQ0NDczQ0MzQkFBAA==\",\"timestamp\":\"1768153104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:08:27+05:30"} [2026-01-11 23:08:28] [DEBUG] Ignoring event: delivered [2026-01-11 23:08:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:08:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCOTA0RkQ0NDczQ0MzQkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCOTA0RkQ0NDczQ0MzQkFBAA==\",\"timestamp\":\"1768153104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:08:27+05:30"} [2026-01-11 23:08:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCOTA0RkQ0NDczQ0MzQkFBAA== [2026-01-11 23:08:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:38:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxODY1NjBCRDlBMzhDNUYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxODY1NjBCRDlBMzhDNUYzAA==", "timestamp": "1768153108", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:08:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:08:30] [INFO] Sending instructions to 917202000200 [2026-01-11 23:08:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:08:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:08:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1336c64973aa4c83bf96b3fd07028586", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:08:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:08:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxODY1NjBCRDlBMzhDNUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxODY1NjBCRDlBMzhDNUYzAA==\",\"timestamp\":\"1768153108\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:08:32+05:30"} [2026-01-11 23:08:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxODY1NjBCRDlBMzhDNUYzAA== [2026-01-11 23:08:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:08:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxODY1NjBCRDlBMzhDNUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMxODY1NjBCRDlBMzhDNUYzAA==\",\"timestamp\":\"1768153108\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:08:32+05:30"} [2026-01-11 23:08:33] [DEBUG] Ignoring event: delivered [2026-01-11 23:08:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:38:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTFBOURBNEJENDc0QTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTFBOURBNEJENDc0QTBFAA==", "timestamp": "1768153113", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:08:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:08:35] [INFO] Sending instructions to 917202000200 [2026-01-11 23:08:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:08:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:08:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7091a3e554d44144b7735f1c6dcbdb6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:08:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:08:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTFBOURBNEJENDc0QTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTFBOURBNEJENDc0QTBFAA==\",\"timestamp\":\"1768153113\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:08:36+05:30"} [2026-01-11 23:08:36] [DEBUG] Ignoring event: delivered [2026-01-11 23:08:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:08:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTFBOURBNEJENDc0QTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTFBOURBNEJENDc0QTBFAA==\",\"timestamp\":\"1768153113\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:08:36+05:30"} [2026-01-11 23:08:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMTFBOURBNEJENDc0QTBFAA== [2026-01-11 23:09:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:39:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0NDA2QUVDRDI3MkE4MjVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0NDA2QUVDRDI3MkE4MjVBAA==", "timestamp": "1768153149", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:09:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:09:11] [INFO] Sending instructions to 917202000200 [2026-01-11 23:09:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:09:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:09:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5eca114879344005a8a48afdd04422aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:09:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0NDA2QUVDRDI3MkE4MjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0NDA2QUVDRDI3MkE4MjVBAA==\",\"timestamp\":\"1768153149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:09:14+05:30"} [2026-01-11 23:09:15] [DEBUG] Ignoring event: delivered [2026-01-11 23:09:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0NDA2QUVDRDI3MkE4MjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0NDA2QUVDRDI3MkE4MjVBAA==\",\"timestamp\":\"1768153149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:09:14+05:30"} [2026-01-11 23:09:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ0NDA2QUVDRDI3MkE4MjVBAA== [2026-01-11 23:09:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:39:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2ODUwQ0Q3RkE3N0VFQkYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2ODUwQ0Q3RkE3N0VFQkYxAA==", "timestamp": "1768153154", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:09:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:09:15] [INFO] Sending instructions to 917202000200 [2026-01-11 23:09:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:09:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:09:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7be22717c5f4f54a0f93e6c1580fa10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:09:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:09:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2ODUwQ0Q3RkE3N0VFQkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2ODUwQ0Q3RkE3N0VFQkYxAA==\",\"timestamp\":\"1768153154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:09:20+05:30"} [2026-01-11 23:09:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2ODUwQ0Q3RkE3N0VFQkYxAA== [2026-01-11 23:09:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:09:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2ODUwQ0Q3RkE3N0VFQkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2ODUwQ0Q3RkE3N0VFQkYxAA==\",\"timestamp\":\"1768153154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:09:20+05:30"} [2026-01-11 23:09:20] [DEBUG] Ignoring event: delivered [2026-01-11 23:09:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:39:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBRkJGNEJGQUEwNzAzNDY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBRkJGNEJGQUEwNzAzNDY4AA==", "timestamp": "1768153159", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:09:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:09:20] [INFO] Sending instructions to 917202000200 [2026-01-11 23:09:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:09:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:09:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57c10651ddc44cbf84ea83bf743a6ab6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:09:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:39:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExODNBNzIwMzBENDJBOTI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExODNBNzIwMzBENDJBOTI4AA==", "timestamp": "1768153163", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:09:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:09:25] [INFO] Sending instructions to 917202000200 [2026-01-11 23:09:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:09:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:09:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "956c2cf02ece4216b49904cbc389e6ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:09:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBRkJGNEJGQUEwNzAzNDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBRkJGNEJGQUEwNzAzNDY4AA==\",\"timestamp\":\"1768153159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:09:25+05:30"} [2026-01-11 23:09:26] [DEBUG] Ignoring event: delivered [2026-01-11 23:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:09:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBRkJGNEJGQUEwNzAzNDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBRkJGNEJGQUEwNzAzNDY4AA==\",\"timestamp\":\"1768153159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:09:25+05:30"} [2026-01-11 23:09:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBRkJGNEJGQUEwNzAzNDY4AA== [2026-01-11 23:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:09:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExODNBNzIwMzBENDJBOTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExODNBNzIwMzBENDJBOTI4AA==\",\"timestamp\":\"1768153163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:09:26+05:30"} [2026-01-11 23:09:26] [DEBUG] Ignoring event: delivered [2026-01-11 23:09:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:09:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExODNBNzIwMzBENDJBOTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExODNBNzIwMzBENDJBOTI4AA==\",\"timestamp\":\"1768153163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:09:26+05:30"} [2026-01-11 23:09:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEExODNBNzIwMzBENDJBOTI4AA== [2026-01-11 23:10:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:40:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDNzdCNjYyOEZERTZDMkVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDNzdCNjYyOEZERTZDMkVDAA==", "timestamp": "1768153199", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:10:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:10:01] [INFO] Sending instructions to 917202000200 [2026-01-11 23:10:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:10:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:10:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cea7ba9840c046a28443afe4c1872df4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:10:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDNzdCNjYyOEZERTZDMkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDNzdCNjYyOEZERTZDMkVDAA==\",\"timestamp\":\"1768153199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:03+05:30"} [2026-01-11 23:10:03] [DEBUG] Ignoring event: delivered [2026-01-11 23:10:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDNzdCNjYyOEZERTZDMkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDNzdCNjYyOEZERTZDMkVDAA==\",\"timestamp\":\"1768153199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:03+05:30"} [2026-01-11 23:10:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZDNzdCNjYyOEZERTZDMkVDAA== [2026-01-11 23:10:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:40:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4MDM2OUUwRTlBMzFCMDAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4MDM2OUUwRTlBMzFCMDAyAA==", "timestamp": "1768153204", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:10:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:10:06] [INFO] Sending instructions to 917202000200 [2026-01-11 23:10:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:10:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:10:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edc27b3345a1488d9f32811b68a2a4a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:10:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4MDM2OUUwRTlBMzFCMDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4MDM2OUUwRTlBMzFCMDAyAA==\",\"timestamp\":\"1768153204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:06+05:30"} [2026-01-11 23:10:07] [DEBUG] Ignoring event: delivered [2026-01-11 23:10:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4MDM2OUUwRTlBMzFCMDAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4MDM2OUUwRTlBMzFCMDAyAA==\",\"timestamp\":\"1768153204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:06+05:30"} [2026-01-11 23:10:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM4MDM2OUUwRTlBMzFCMDAyAA== [2026-01-11 23:10:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:40:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4NTVGQTE0MDg3NzAxNDY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4NTVGQTE0MDg3NzAxNDY4AA==", "timestamp": "1768153209", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:10:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:10:11] [INFO] Sending instructions to 917202000200 [2026-01-11 23:10:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:10:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:10:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9378fb3ecb74623bae6717148818c7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:10:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4NTVGQTE0MDg3NzAxNDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4NTVGQTE0MDg3NzAxNDY4AA==\",\"timestamp\":\"1768153209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:11+05:30"} [2026-01-11 23:10:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4NTVGQTE0MDg3NzAxNDY4AA== [2026-01-11 23:10:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4NTVGQTE0MDg3NzAxNDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI4NTVGQTE0MDg3NzAxNDY4AA==\",\"timestamp\":\"1768153209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:11+05:30"} [2026-01-11 23:10:11] [DEBUG] Ignoring event: delivered [2026-01-11 23:10:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:40:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOEM0MUJBOTM2RTgwM0RCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOEM0MUJBOTM2RTgwM0RCAA==", "timestamp": "1768153244", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:10:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:10:46] [INFO] Sending instructions to 917202000200 [2026-01-11 23:10:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:10:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:10:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e9ceaf0244445c48d1df617b7a0a338", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:10:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:40:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VFNUZCNkY1NTY3REQ3MEE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VFNUZCNkY1NTY3REQ3MEE0AA==", "timestamp": "1768153249", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:10:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:10:51] [INFO] Sending instructions to 917202000200 [2026-01-11 23:10:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:10:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:10:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c72f5f72e90428a84fbdbbf76907638", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:10:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOEM0MUJBOTM2RTgwM0RCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOEM0MUJBOTM2RTgwM0RCAA==\",\"timestamp\":\"1768153244\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:51+05:30"} [2026-01-11 23:10:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOEM0MUJBOTM2RTgwM0RCAA== [2026-01-11 23:10:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOEM0MUJBOTM2RTgwM0RCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFCOEM0MUJBOTM2RTgwM0RCAA==\",\"timestamp\":\"1768153244\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:51+05:30"} [2026-01-11 23:10:52] [DEBUG] Ignoring event: delivered [2026-01-11 23:10:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VFNUZCNkY1NTY3REQ3MEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VFNUZCNkY1NTY3REQ3MEE0AA==\",\"timestamp\":\"1768153249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:51+05:30"} [2026-01-11 23:10:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VFNUZCNkY1NTY3REQ3MEE0AA== [2026-01-11 23:10:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VFNUZCNkY1NTY3REQ3MEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VFNUZCNkY1NTY3REQ3MEE0AA==\",\"timestamp\":\"1768153249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:51+05:30"} [2026-01-11 23:10:52] [DEBUG] Ignoring event: delivered [2026-01-11 23:10:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:40:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyMUIzMEEyNTNEQ0NENzFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyMUIzMEEyNTNEQ0NENzFGAA==", "timestamp": "1768153254", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:10:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:10:56] [INFO] Sending instructions to 917202000200 [2026-01-11 23:10:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:10:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:10:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42e65a0a4ab64cdd8451b4df2c5c5f16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyMUIzMEEyNTNEQ0NENzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyMUIzMEEyNTNEQ0NENzFGAA==\",\"timestamp\":\"1768153254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:56+05:30"} [2026-01-11 23:10:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyMUIzMEEyNTNEQ0NENzFGAA== [2026-01-11 23:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyMUIzMEEyNTNEQ0NENzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UyMUIzMEEyNTNEQ0NENzFGAA==\",\"timestamp\":\"1768153254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:10:56+05:30"} [2026-01-11 23:10:57] [DEBUG] Ignoring event: delivered [2026-01-11 23:11:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:41:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5QTE0NzRFMzJEOEZDQUJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5QTE0NzRFMzJEOEZDQUJEAA==", "timestamp": "1768153259", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:11:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:11:01] [INFO] Sending instructions to 917202000200 [2026-01-11 23:11:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:11:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:11:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a263883561f0475cb5360c9d4a6ebdcd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:11:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5QTE0NzRFMzJEOEZDQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5QTE0NzRFMzJEOEZDQUJEAA==\",\"timestamp\":\"1768153259\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:11:03+05:30"} [2026-01-11 23:11:03] [DEBUG] Ignoring event: delivered [2026-01-11 23:11:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5QTE0NzRFMzJEOEZDQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5QTE0NzRFMzJEOEZDQUJEAA==\",\"timestamp\":\"1768153259\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:11:02+05:30"} [2026-01-11 23:11:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5QTE0NzRFMzJEOEZDQUJEAA== [2026-01-11 23:11:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:41:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjY4ODMwNEY5N0EyNjk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjY4ODMwNEY5N0EyNjk2AA==", "timestamp": "1768153295", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:11:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:11:36] [INFO] Sending instructions to 917202000200 [2026-01-11 23:11:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:11:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:11:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0fe6fe7acf54f6997b0c90848b469bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:11:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:11:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjY4ODMwNEY5N0EyNjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjY4ODMwNEY5N0EyNjk2AA==\",\"timestamp\":\"1768153295\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:11:37+05:30"} [2026-01-11 23:11:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjY4ODMwNEY5N0EyNjk2AA== [2026-01-11 23:11:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:11:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjY4ODMwNEY5N0EyNjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY1MjY4ODMwNEY5N0EyNjk2AA==\",\"timestamp\":\"1768153295\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:11:37+05:30"} [2026-01-11 23:11:39] [DEBUG] Ignoring event: delivered [2026-01-11 23:11:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:41:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyNEVEMTRDOTdDRkMzQjZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyNEVEMTRDOTdDRkMzQjZGAA==", "timestamp": "1768153299", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:11:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:11:41] [INFO] Sending instructions to 917202000200 [2026-01-11 23:11:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:11:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:11:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0822d7d0ca59453fa90c6c713f28ad5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:11:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:41:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDQTE1OEU3NTg1NjZFMkY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDQTE1OEU3NTg1NjZFMkY0AA==", "timestamp": "1768153305", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:11:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:11:46] [INFO] Sending instructions to 917202000200 [2026-01-11 23:11:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:11:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:11:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b791a9fe45842e1848b016d3dd96acd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:11:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:11:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyNEVEMTRDOTdDRkMzQjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyNEVEMTRDOTdDRkMzQjZGAA==\",\"timestamp\":\"1768153299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:11:47+05:30"} [2026-01-11 23:11:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyNEVEMTRDOTdDRkMzQjZGAA== [2026-01-11 23:11:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDQTE1OEU3NTg1NjZFMkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDQTE1OEU3NTg1NjZFMkY0AA==\",\"timestamp\":\"1768153305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:11:47+05:30"} [2026-01-11 23:11:48] [DEBUG] Ignoring event: delivered [2026-01-11 23:11:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:11:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyNEVEMTRDOTdDRkMzQjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyNEVEMTRDOTdDRkMzQjZGAA==\",\"timestamp\":\"1768153299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:11:47+05:30"} [2026-01-11 23:11:49] [DEBUG] Ignoring event: delivered [2026-01-11 23:11:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDQTE1OEU3NTg1NjZFMkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDQTE1OEU3NTg1NjZFMkY0AA==\",\"timestamp\":\"1768153305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:11:47+05:30"} [2026-01-11 23:11:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDQTE1OEU3NTg1NjZFMkY0AA== [2026-01-11 23:12:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:42:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxMDdGNUIwNUI4MjBBREQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxMDdGNUIwNUI4MjBBREQ2AA==", "timestamp": "1768153340", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:12:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:12:21] [INFO] Sending instructions to 917202000200 [2026-01-11 23:12:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:12:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:12:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e7c4e4c9f524d8b933ec0d27cd7521d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:12:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxMDdGNUIwNUI4MjBBREQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxMDdGNUIwNUI4MjBBREQ2AA==\",\"timestamp\":\"1768153340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:12:23+05:30"} [2026-01-11 23:12:23] [DEBUG] Ignoring event: delivered [2026-01-11 23:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:12:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxMDdGNUIwNUI4MjBBREQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxMDdGNUIwNUI4MjBBREQ2AA==\",\"timestamp\":\"1768153340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:12:23+05:30"} [2026-01-11 23:12:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkxMDdGNUIwNUI4MjBBREQ2AA== [2026-01-11 23:12:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:42:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBOUJBNjg2QTVBNTc1OTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBOUJBNjg2QTVBNTc1OTM4AA==", "timestamp": "1768153345", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:12:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:12:26] [INFO] Sending instructions to 917202000200 [2026-01-11 23:12:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:12:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:12:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "257b2accbbf14bd4b8d5e162982fa330", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:12:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:12:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBOUJBNjg2QTVBNTc1OTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBOUJBNjg2QTVBNTc1OTM4AA==\",\"timestamp\":\"1768153345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:12:28+05:30"} [2026-01-11 23:12:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBOUJBNjg2QTVBNTc1OTM4AA== [2026-01-11 23:12:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:12:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBOUJBNjg2QTVBNTc1OTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBOUJBNjg2QTVBNTc1OTM4AA==\",\"timestamp\":\"1768153345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:12:28+05:30"} [2026-01-11 23:12:29] [DEBUG] Ignoring event: delivered [2026-01-11 23:12:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:42:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRkVCOUI5NkE2QzQ4NkNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRkVCOUI5NkE2QzQ4NkNBAA==", "timestamp": "1768153349", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:12:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:12:31] [INFO] Sending instructions to 917202000200 [2026-01-11 23:12:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:12:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:12:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a34e2b1fcff140fd95e00f83956e8026", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:12:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:12:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRkVCOUI5NkE2QzQ4NkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRkVCOUI5NkE2QzQ4NkNBAA==\",\"timestamp\":\"1768153349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:12:35+05:30"} [2026-01-11 23:12:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRkVCOUI5NkE2QzQ4NkNBAA== [2026-01-11 23:12:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:12:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRkVCOUI5NkE2QzQ4NkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBRkVCOUI5NkE2QzQ4NkNBAA==\",\"timestamp\":\"1768153349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:12:35+05:30"} [2026-01-11 23:12:36] [DEBUG] Ignoring event: delivered [2026-01-11 23:13:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:43:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCNjI3Q0NDQUIyRTNBREU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCNjI3Q0NDQUIyRTNBREU3AA==", "timestamp": "1768153385", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:13:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:13:07] [INFO] Sending instructions to 917202000200 [2026-01-11 23:13:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:13:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:13:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b8ed5fa58b146199c1684ea89d63422", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:13:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCNjI3Q0NDQUIyRTNBREU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCNjI3Q0NDQUIyRTNBREU3AA==\",\"timestamp\":\"1768153385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:07+05:30"} [2026-01-11 23:13:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCNjI3Q0NDQUIyRTNBREU3AA== [2026-01-11 23:13:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCNjI3Q0NDQUIyRTNBREU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZCNjI3Q0NDQUIyRTNBREU3AA==\",\"timestamp\":\"1768153385\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:07+05:30"} [2026-01-11 23:13:08] [DEBUG] Ignoring event: delivered [2026-01-11 23:13:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:43:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMkNCQTcyNUZCNUIwRTBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMkNCQTcyNUZCNUIwRTBDAA==", "timestamp": "1768153390", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:13:12] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:13:12] [INFO] Sending instructions to 917202000200 [2026-01-11 23:13:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:13:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:13:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "680fcf1e7927412898c0a450d50023ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:13:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMkNCQTcyNUZCNUIwRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMkNCQTcyNUZCNUIwRTBDAA==\",\"timestamp\":\"1768153390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:13+05:30"} [2026-01-11 23:13:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMkNCQTcyNUZCNUIwRTBDAA== [2026-01-11 23:13:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMkNCQTcyNUZCNUIwRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMkNCQTcyNUZCNUIwRTBDAA==\",\"timestamp\":\"1768153390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:13+05:30"} [2026-01-11 23:13:13] [DEBUG] Ignoring event: delivered [2026-01-11 23:13:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:43:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRTNGNjA0QkJFMTNGMDhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRTNGNjA0QkJFMTNGMDhCAA==", "timestamp": "1768153395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:13:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:13:17] [INFO] Sending instructions to 917202000200 [2026-01-11 23:13:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:13:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:13:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb541fbfde6a4920893497c4884f4d9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRTNGNjA0QkJFMTNGMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRTNGNjA0QkJFMTNGMDhCAA==\",\"timestamp\":\"1768153395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:20+05:30"} [2026-01-11 23:13:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRTNGNjA0QkJFMTNGMDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRTNGNjA0QkJFMTNGMDhCAA==\",\"timestamp\":\"1768153395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:20+05:30"} [2026-01-11 23:13:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzkzRTNGNjA0QkJFMTNGMDhCAA== [2026-01-11 23:13:20] [DEBUG] Ignoring event: delivered [2026-01-11 23:13:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:43:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2RUZFODkwQzUyQUE0RkU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2RUZFODkwQzUyQUE0RkU0AA==", "timestamp": "1768153431", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:13:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:13:52] [INFO] Sending instructions to 917202000200 [2026-01-11 23:13:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:13:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:13:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6b12eb1fc924dfcadadbbbb024e9cd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2RUZFODkwQzUyQUE0RkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2RUZFODkwQzUyQUE0RkU0AA==\",\"timestamp\":\"1768153431\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:53+05:30"} [2026-01-11 23:13:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2RUZFODkwQzUyQUE0RkU0AA== [2026-01-11 23:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2RUZFODkwQzUyQUE0RkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY2RUZFODkwQzUyQUE0RkU0AA==\",\"timestamp\":\"1768153431\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:53+05:30"} [2026-01-11 23:13:54] [DEBUG] Ignoring event: delivered [2026-01-11 23:13:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:43:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFOEZEMzNBMDk1ODMyRTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFOEZEMzNBMDk1ODMyRTdCAA==", "timestamp": "1768153436", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:13:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:13:57] [INFO] Sending instructions to 917202000200 [2026-01-11 23:13:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:13:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:13:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67df49fe7692419ba90c3b645a2f2faa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:13:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFOEZEMzNBMDk1ODMyRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFOEZEMzNBMDk1ODMyRTdCAA==\",\"timestamp\":\"1768153436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:58+05:30"} [2026-01-11 23:13:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFOEZEMzNBMDk1ODMyRTdCAA== [2026-01-11 23:13:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:13:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFOEZEMzNBMDk1ODMyRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlFOEZEMzNBMDk1ODMyRTdCAA==\",\"timestamp\":\"1768153436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:13:58+05:30"} [2026-01-11 23:13:59] [DEBUG] Ignoring event: delivered [2026-01-11 23:14:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:44:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0QTQ1MDc4OTQxQ0U1NzYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0QTQ1MDc4OTQxQ0U1NzYyAA==", "timestamp": "1768153440", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:14:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:14:02] [INFO] Sending instructions to 917202000200 [2026-01-11 23:14:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:14:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:14:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "071811533bb94854be8932587c97ecd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:14:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0QTQ1MDc4OTQxQ0U1NzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0QTQ1MDc4OTQxQ0U1NzYyAA==\",\"timestamp\":\"1768153440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:05+05:30"} [2026-01-11 23:14:06] [DEBUG] Ignoring event: delivered [2026-01-11 23:14:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0QTQ1MDc4OTQxQ0U1NzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0QTQ1MDc4OTQxQ0U1NzYyAA==\",\"timestamp\":\"1768153440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:05+05:30"} [2026-01-11 23:14:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE0QTQ1MDc4OTQxQ0U1NzYyAA== [2026-01-11 23:14:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:44:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxMDg4REM0RDcxMThCQkEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxMDg4REM0RDcxMThCQkEwAA==", "timestamp": "1768153445", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:14:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:14:07] [INFO] Sending instructions to 917202000200 [2026-01-11 23:14:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:14:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:14:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a48daa31def344fa9b132780b9236851", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:14:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxMDg4REM0RDcxMThCQkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxMDg4REM0RDcxMThCQkEwAA==\",\"timestamp\":\"1768153445\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:08+05:30"} [2026-01-11 23:14:09] [DEBUG] Ignoring event: delivered [2026-01-11 23:14:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxMDg4REM0RDcxMThCQkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxMDg4REM0RDcxMThCQkEwAA==\",\"timestamp\":\"1768153445\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:08+05:30"} [2026-01-11 23:14:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxMDg4REM0RDcxMThCQkEwAA== [2026-01-11 23:14:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:44:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3QTZBOTZDQTA5RjA3NDUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3QTZBOTZDQTA5RjA3NDUxAA==", "timestamp": "1768153481", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:14:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:14:43] [INFO] Sending instructions to 917202000200 [2026-01-11 23:14:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:14:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:14:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4c8950382c5461681f774ccfa7e9a2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3QTZBOTZDQTA5RjA3NDUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3QTZBOTZDQTA5RjA3NDUxAA==\",\"timestamp\":\"1768153481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:44+05:30"} [2026-01-11 23:14:45] [DEBUG] Ignoring event: delivered [2026-01-11 23:14:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3QTZBOTZDQTA5RjA3NDUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3QTZBOTZDQTA5RjA3NDUxAA==\",\"timestamp\":\"1768153481\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:44+05:30"} [2026-01-11 23:14:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3QTZBOTZDQTA5RjA3NDUxAA== [2026-01-11 23:14:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:44:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGMUUzMEI4MTNBREQ5NDg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGMUUzMEI4MTNBREQ5NDg5AA==", "timestamp": "1768153486", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:14:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:14:48] [INFO] Sending instructions to 917202000200 [2026-01-11 23:14:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:14:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:14:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "480373331a924261983a1a9bf8d41e7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:14:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGMUUzMEI4MTNBREQ5NDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGMUUzMEI4MTNBREQ5NDg5AA==\",\"timestamp\":\"1768153486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:48+05:30"} [2026-01-11 23:14:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGMUUzMEI4MTNBREQ5NDg5AA== [2026-01-11 23:14:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGMUUzMEI4MTNBREQ5NDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGMUUzMEI4MTNBREQ5NDg5AA==\",\"timestamp\":\"1768153486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:48+05:30"} [2026-01-11 23:14:49] [DEBUG] Ignoring event: delivered [2026-01-11 23:14:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:44:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1MTA2RDM3MkIxQzhDM0U4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1MTA2RDM3MkIxQzhDM0U4AA==", "timestamp": "1768153491", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:14:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:14:53] [INFO] Sending instructions to 917202000200 [2026-01-11 23:14:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:14:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:14:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9671145ab064c1695e201b98f4a714b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:14:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1MTA2RDM3MkIxQzhDM0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1MTA2RDM3MkIxQzhDM0U4AA==\",\"timestamp\":\"1768153491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:57+05:30"} [2026-01-11 23:14:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1MTA2RDM3MkIxQzhDM0U4AA== [2026-01-11 23:14:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:14:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1MTA2RDM3MkIxQzhDM0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ1MTA2RDM3MkIxQzhDM0U4AA==\",\"timestamp\":\"1768153491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:14:57+05:30"} [2026-01-11 23:14:58] [DEBUG] Ignoring event: delivered [2026-01-11 23:15:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:45:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwNTlBQzhDMTE0MTNENTU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwNTlBQzhDMTE0MTNENTU3AA==", "timestamp": "1768153527", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:15:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:15:29] [INFO] Sending instructions to 917202000200 [2026-01-11 23:15:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:15:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:15:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "349087155b4b4a9a86b2e3350df0afbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:15:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:15:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwNTlBQzhDMTE0MTNENTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwNTlBQzhDMTE0MTNENTU3AA==\",\"timestamp\":\"1768153527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:15:31+05:30"} [2026-01-11 23:15:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwNTlBQzhDMTE0MTNENTU3AA== [2026-01-11 23:15:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:15:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwNTlBQzhDMTE0MTNENTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwNTlBQzhDMTE0MTNENTU3AA==\",\"timestamp\":\"1768153527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:15:31+05:30"} [2026-01-11 23:15:32] [DEBUG] Ignoring event: delivered [2026-01-11 23:15:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:45:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QUMxOEM5QTM2MEJGMEI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QUMxOEM5QTM2MEJGMEI2AA==", "timestamp": "1768153532", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:15:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:15:34] [INFO] Sending instructions to 917202000200 [2026-01-11 23:15:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:15:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:15:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd865329a14442ad9a64b82e96d4d12b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:15:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:15:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QUMxOEM5QTM2MEJGMEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QUMxOEM5QTM2MEJGMEI2AA==\",\"timestamp\":\"1768153532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:15:37+05:30"} [2026-01-11 23:15:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QUMxOEM5QTM2MEJGMEI2AA== [2026-01-11 23:15:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:15:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QUMxOEM5QTM2MEJGMEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ1QUMxOEM5QTM2MEJGMEI2AA==\",\"timestamp\":\"1768153532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:15:37+05:30"} [2026-01-11 23:15:38] [DEBUG] Ignoring event: delivered [2026-01-11 23:16:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:46:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBNzE2NTQ5N0NBOEVCNjExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBNzE2NTQ5N0NBOEVCNjExAA==", "timestamp": "1768153564", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:16:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:16:05] [INFO] Sending instructions to 917202000200 [2026-01-11 23:16:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:16:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:16:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3fe18e9a3a241c48205c645e33b0831", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:16:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:16:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBNzE2NTQ5N0NBOEVCNjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBNzE2NTQ5N0NBOEVCNjExAA==\",\"timestamp\":\"1768153564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:16:06+05:30"} [2026-01-11 23:16:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBNzE2NTQ5N0NBOEVCNjExAA== [2026-01-11 23:16:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:16:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBNzE2NTQ5N0NBOEVCNjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFBNzE2NTQ5N0NBOEVCNjExAA==\",\"timestamp\":\"1768153564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:16:06+05:30"} [2026-01-11 23:16:06] [DEBUG] Ignoring event: delivered [2026-01-11 23:16:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:46:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQjM3NDEzQjEwNkU0NUM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQjM3NDEzQjEwNkU0NUM1AA==", "timestamp": "1768153569", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:16:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:16:13] [INFO] Sending instructions to 917202000200 [2026-01-11 23:16:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:16:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:16:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86de46a688a949fbb1f1879623b92f82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:16:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQjM3NDEzQjEwNkU0NUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQjM3NDEzQjEwNkU0NUM1AA==\",\"timestamp\":\"1768153569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:16:17+05:30"} [2026-01-11 23:16:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQjM3NDEzQjEwNkU0NUM1AA== [2026-01-11 23:16:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQjM3NDEzQjEwNkU0NUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExQjM3NDEzQjEwNkU0NUM1AA==\",\"timestamp\":\"1768153569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:16:17+05:30"} [2026-01-11 23:16:18] [DEBUG] Ignoring event: delivered [2026-01-11 23:16:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:46:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJEN0Y2NTI4NkI4NUQ3OTlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJEN0Y2NTI4NkI4NUQ3OTlEAA==", "timestamp": "1768153577", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:16:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:16:18] [INFO] Sending instructions to 917202000200 [2026-01-11 23:16:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:16:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:16:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6ca9a9048ea427785cfbc3fe189e3ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:16:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJEN0Y2NTI4NkI4NUQ3OTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJEN0Y2NTI4NkI4NUQ3OTlEAA==\",\"timestamp\":\"1768153577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:16:22+05:30"} [2026-01-11 23:16:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJEN0Y2NTI4NkI4NUQ3OTlEAA== [2026-01-11 23:16:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJEN0Y2NTI4NkI4NUQ3OTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJEN0Y2NTI4NkI4NUQ3OTlEAA==\",\"timestamp\":\"1768153577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:16:22+05:30"} [2026-01-11 23:16:22] [DEBUG] Ignoring event: delivered [2026-01-11 23:16:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:46:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MzJBNjY0MEQxNUI5MDQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MzJBNjY0MEQxNUI5MDQ0AA==", "timestamp": "1768153582", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:16:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:16:23] [INFO] Sending instructions to 917202000200 [2026-01-11 23:16:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:16:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:16:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdac3a4b405d4d2284be88fbdf9520c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MzJBNjY0MEQxNUI5MDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MzJBNjY0MEQxNUI5MDQ0AA==\",\"timestamp\":\"1768153582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:16:26+05:30"} [2026-01-11 23:16:27] [DEBUG] Ignoring event: delivered [2026-01-11 23:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MzJBNjY0MEQxNUI5MDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MzJBNjY0MEQxNUI5MDQ0AA==\",\"timestamp\":\"1768153582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:16:26+05:30"} [2026-01-11 23:16:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MzJBNjY0MEQxNUI5MDQ0AA== [2026-01-11 23:17:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:47:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRjc0MzIxMDgzNDBDN0E0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRjc0MzIxMDgzNDBDN0E0AA==", "timestamp": "1768153618", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:17:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:17:00] [INFO] Sending instructions to 917202000200 [2026-01-11 23:17:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:17:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:17:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d39366f1fae64757beda61be84da70de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRjc0MzIxMDgzNDBDN0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRjc0MzIxMDgzNDBDN0E0AA==\",\"timestamp\":\"1768153618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:02+05:30"} [2026-01-11 23:17:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRjc0MzIxMDgzNDBDN0E0AA== [2026-01-11 23:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRjc0MzIxMDgzNDBDN0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGRjc0MzIxMDgzNDBDN0E0AA==\",\"timestamp\":\"1768153618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:02+05:30"} [2026-01-11 23:17:02] [DEBUG] Ignoring event: delivered [2026-01-11 23:17:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:47:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NzA4MkQ4OUNFODBFRjY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NzA4MkQ4OUNFODBFRjY1AA==", "timestamp": "1768153623", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:17:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:17:04] [INFO] Sending instructions to 917202000200 [2026-01-11 23:17:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:17:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:17:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55862a2fe6114f929bccbc9e37f7fd3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:17:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NzA4MkQ4OUNFODBFRjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NzA4MkQ4OUNFODBFRjY1AA==\",\"timestamp\":\"1768153623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:07+05:30"} [2026-01-11 23:17:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NzA4MkQ4OUNFODBFRjY1AA== [2026-01-11 23:17:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NzA4MkQ4OUNFODBFRjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM2NzA4MkQ4OUNFODBFRjY1AA==\",\"timestamp\":\"1768153623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:07+05:30"} [2026-01-11 23:17:08] [DEBUG] Ignoring event: delivered [2026-01-11 23:17:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:47:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZCQTYxNTc0Qjg1MTYwRkU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZCQTYxNTc0Qjg1MTYwRkU5AA==", "timestamp": "1768153627", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:17:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:17:09] [INFO] Sending instructions to 917202000200 [2026-01-11 23:17:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:17:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:17:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98673af4bae94ddd8e410cf4ddbcec24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:17:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZCQTYxNTc0Qjg1MTYwRkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZCQTYxNTc0Qjg1MTYwRkU5AA==\",\"timestamp\":\"1768153627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:13+05:30"} [2026-01-11 23:17:14] [DEBUG] Ignoring event: delivered [2026-01-11 23:17:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZCQTYxNTc0Qjg1MTYwRkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZCQTYxNTc0Qjg1MTYwRkU5AA==\",\"timestamp\":\"1768153627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:13+05:30"} [2026-01-11 23:17:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZCQTYxNTc0Qjg1MTYwRkU5AA== [2026-01-11 23:17:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:47:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGOEY3QTE0MzYwRkZGMTNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGOEY3QTE0MzYwRkZGMTNGAA==", "timestamp": "1768153663", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:17:45] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:17:45] [INFO] Sending instructions to 917202000200 [2026-01-11 23:17:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:17:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:17:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7a7c15dfb604ecda3ad46ea390b7f62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGOEY3QTE0MzYwRkZGMTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGOEY3QTE0MzYwRkZGMTNGAA==\",\"timestamp\":\"1768153663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:47+05:30"} [2026-01-11 23:17:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGOEY3QTE0MzYwRkZGMTNGAA== [2026-01-11 23:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGOEY3QTE0MzYwRkZGMTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGOEY3QTE0MzYwRkZGMTNGAA==\",\"timestamp\":\"1768153663\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:47+05:30"} [2026-01-11 23:17:47] [DEBUG] Ignoring event: delivered [2026-01-11 23:17:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:47:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVERDI3RDYzRUI5RDdCNEUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVERDI3RDYzRUI5RDdCNEUxAA==", "timestamp": "1768153668", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:17:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:17:50] [INFO] Sending instructions to 917202000200 [2026-01-11 23:17:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:17:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:17:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4656d961544944ec87a151ccd829432e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVERDI3RDYzRUI5RDdCNEUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVERDI3RDYzRUI5RDdCNEUxAA==\",\"timestamp\":\"1768153668\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:52+05:30"} [2026-01-11 23:17:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVERDI3RDYzRUI5RDdCNEUxAA== [2026-01-11 23:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVERDI3RDYzRUI5RDdCNEUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVERDI3RDYzRUI5RDdCNEUxAA==\",\"timestamp\":\"1768153668\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:52+05:30"} [2026-01-11 23:17:53] [DEBUG] Ignoring event: delivered [2026-01-11 23:17:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:47:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxRUNGRkZGQzlGM0RBRjREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxRUNGRkZGQzlGM0RBRjREAA==", "timestamp": "1768153673", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:17:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:17:55] [INFO] Sending instructions to 917202000200 [2026-01-11 23:17:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:17:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:17:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca40b66025974ad2a8f6c0b3a8f3b554", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxRUNGRkZGQzlGM0RBRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxRUNGRkZGQzlGM0RBRjREAA==\",\"timestamp\":\"1768153673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:56+05:30"} [2026-01-11 23:17:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxRUNGRkZGQzlGM0RBRjREAA== [2026-01-11 23:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:17:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxRUNGRkZGQzlGM0RBRjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxRUNGRkZGQzlGM0RBRjREAA==\",\"timestamp\":\"1768153673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:17:56+05:30"} [2026-01-11 23:17:57] [DEBUG] Ignoring event: delivered [2026-01-11 23:18:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:48:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyRjIyMTQyQzREM0Y5MTQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyRjIyMTQyQzREM0Y5MTQxAA==", "timestamp": "1768153709", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:18:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:18:31] [INFO] Sending instructions to 917202000200 [2026-01-11 23:18:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:18:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:18:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c403cffbe71349479c2a69efddcc501a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:18:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:18:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyRjIyMTQyQzREM0Y5MTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyRjIyMTQyQzREM0Y5MTQxAA==\",\"timestamp\":\"1768153709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:18:31+05:30"} [2026-01-11 23:18:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyRjIyMTQyQzREM0Y5MTQxAA== [2026-01-11 23:18:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:18:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyRjIyMTQyQzREM0Y5MTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyRjIyMTQyQzREM0Y5MTQxAA==\",\"timestamp\":\"1768153709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:18:31+05:30"} [2026-01-11 23:18:32] [DEBUG] Ignoring event: delivered [2026-01-11 23:18:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:48:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MjRGREUxRjU5MDcwNjdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MjRGREUxRjU5MDcwNjdEAA==", "timestamp": "1768153714", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:18:36] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:18:36] [INFO] Sending instructions to 917202000200 [2026-01-11 23:18:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:18:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:18:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "141740199f5e4f6b89ffebb0355b8361", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:18:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:18:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MjRGREUxRjU5MDcwNjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MjRGREUxRjU5MDcwNjdEAA==\",\"timestamp\":\"1768153714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:18:37+05:30"} [2026-01-11 23:18:37] [DEBUG] Ignoring event: delivered [2026-01-11 23:18:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:18:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MjRGREUxRjU5MDcwNjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MjRGREUxRjU5MDcwNjdEAA==\",\"timestamp\":\"1768153714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:18:37+05:30"} [2026-01-11 23:18:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MjRGREUxRjU5MDcwNjdEAA== [2026-01-11 23:18:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:48:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QTU3QzRGNDJFQUE0RkQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QTU3QzRGNDJFQUE0RkQwAA==", "timestamp": "1768153719", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:18:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:18:40] [INFO] Sending instructions to 917202000200 [2026-01-11 23:18:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:18:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:18:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eea0826a7b3442d8a088572bf108c5f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:18:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QTU3QzRGNDJFQUE0RkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QTU3QzRGNDJFQUE0RkQwAA==\",\"timestamp\":\"1768153719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:18:42+05:30"} [2026-01-11 23:18:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:18:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QTU3QzRGNDJFQUE0RkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QTU3QzRGNDJFQUE0RkQwAA==\",\"timestamp\":\"1768153719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:18:42+05:30"} [2026-01-11 23:18:42] [DEBUG] Ignoring event: delivered [2026-01-11 23:18:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE5QTU3QzRGNDJFQUE0RkQwAA== [2026-01-11 23:19:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:49:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2NEJBOUM4OUQ2NDlCRjcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2NEJBOUM4OUQ2NDlCRjcxAA==", "timestamp": "1768153756", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:19:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:19:18] [INFO] Sending instructions to 917202000200 [2026-01-11 23:19:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:19:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:19:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b8f10403de34e8d9967fab710116996", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:19:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2NEJBOUM4OUQ2NDlCRjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2NEJBOUM4OUQ2NDlCRjcxAA==\",\"timestamp\":\"1768153756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:19:20+05:30"} [2026-01-11 23:19:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2NEJBOUM4OUQ2NDlCRjcxAA== [2026-01-11 23:19:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2NEJBOUM4OUQ2NDlCRjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE2NEJBOUM4OUQ2NDlCRjcxAA==\",\"timestamp\":\"1768153756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:19:20+05:30"} [2026-01-11 23:19:21] [DEBUG] Ignoring event: delivered [2026-01-11 23:19:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:49:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRTg4QTI1N0NEMThEMDQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRTg4QTI1N0NEMThEMDQyAA==", "timestamp": "1768153762", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:19:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:19:26] [INFO] Sending instructions to 917202000200 [2026-01-11 23:19:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:19:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:19:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75993df22d0e471ab247147b61919512", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:19:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:19:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRTg4QTI1N0NEMThEMDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRTg4QTI1N0NEMThEMDQyAA==\",\"timestamp\":\"1768153762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:19:28+05:30"} [2026-01-11 23:19:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRTg4QTI1N0NEMThEMDQyAA== [2026-01-11 23:19:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:19:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRTg4QTI1N0NEMThEMDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVCRTg4QTI1N0NEMThEMDQyAA==\",\"timestamp\":\"1768153762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:19:28+05:30"} [2026-01-11 23:19:29] [DEBUG] Ignoring event: delivered [2026-01-11 23:19:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:49:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MzI5RUM1ODEwNzQ0MEZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MzI5RUM1ODEwNzQ0MEZDAA==", "timestamp": "1768153769", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:19:30] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:19:30] [INFO] Sending instructions to 917202000200 [2026-01-11 23:19:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:19:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:19:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a1cc83d088b4f5397ab65c8dd8e792d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:19:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MzI5RUM1ODEwNzQ0MEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MzI5RUM1ODEwNzQ0MEZDAA==\",\"timestamp\":\"1768153769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:19:30+05:30"} [2026-01-11 23:19:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MzI5RUM1ODEwNzQ0MEZDAA== [2026-01-11 23:19:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:19:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MzI5RUM1ODEwNzQ0MEZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MzI5RUM1ODEwNzQ0MEZDAA==\",\"timestamp\":\"1768153769\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:19:30+05:30"} [2026-01-11 23:19:32] [DEBUG] Ignoring event: delivered [2026-01-11 23:19:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:49:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4RkJEM0Y1REY5MEVEMEFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4RkJEM0Y1REY5MEVEMEFGAA==", "timestamp": "1768153773", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:19:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:19:37] [INFO] Sending instructions to 917202000200 [2026-01-11 23:19:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:19:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:19:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63d7dc7800b4414ab30439be73ea0f10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:19:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4RkJEM0Y1REY5MEVEMEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4RkJEM0Y1REY5MEVEMEFGAA==\",\"timestamp\":\"1768153773\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:19:42+05:30"} [2026-01-11 23:19:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4RkJEM0Y1REY5MEVEMEFGAA== [2026-01-11 23:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:19:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4RkJEM0Y1REY5MEVEMEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc4RkJEM0Y1REY5MEVEMEFGAA==\",\"timestamp\":\"1768153773\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:19:42+05:30"} [2026-01-11 23:19:42] [DEBUG] Ignoring event: delivered [2026-01-11 23:20:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:50:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUwNDgyOTRCRThDNTc4OTMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUwNDgyOTRCRThDNTc4OTMyAA==", "timestamp": "1768153811", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:20:13] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:20:13] [INFO] Sending instructions to 917202000200 [2026-01-11 23:20:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:20:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:20:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04ae11e3fdce4af6a83e12753110c58c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:20:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUwNDgyOTRCRThDNTc4OTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUwNDgyOTRCRThDNTc4OTMyAA==\",\"timestamp\":\"1768153811\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:20:14+05:30"} [2026-01-11 23:20:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUwNDgyOTRCRThDNTc4OTMyAA== [2026-01-11 23:20:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUwNDgyOTRCRThDNTc4OTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUwNDgyOTRCRThDNTc4OTMyAA==\",\"timestamp\":\"1768153811\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:20:14+05:30"} [2026-01-11 23:20:15] [DEBUG] Ignoring event: delivered [2026-01-11 23:20:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:50:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRDk4REFDRjlFOUE3MEExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRDk4REFDRjlFOUE3MEExAA==", "timestamp": "1768153817", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:20:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:20:19] [INFO] Sending instructions to 917202000200 [2026-01-11 23:20:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:20:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:20:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d264b962c03478cb8fa5468cf44f6e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:20:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:20:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRDk4REFDRjlFOUE3MEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRDk4REFDRjlFOUE3MEExAA==\",\"timestamp\":\"1768153817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:20:19+05:30"} [2026-01-11 23:20:20] [DEBUG] Ignoring event: delivered [2026-01-11 23:20:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:20:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRDk4REFDRjlFOUE3MEExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRDk4REFDRjlFOUE3MEExAA==\",\"timestamp\":\"1768153817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:20:19+05:30"} [2026-01-11 23:20:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxRDk4REFDRjlFOUE3MEExAA== [2026-01-11 23:20:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:50:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyNTgxQTI3NDJBMEQ1N0JCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyNTgxQTI3NDJBMEQ1N0JCAA==", "timestamp": "1768153822", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:20:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:20:24] [INFO] Sending instructions to 917202000200 [2026-01-11 23:20:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:20:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:20:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbaea94291444483ba73267e2040d362", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:20:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyNTgxQTI3NDJBMEQ1N0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyNTgxQTI3NDJBMEQ1N0JCAA==\",\"timestamp\":\"1768153822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:20:24+05:30"} [2026-01-11 23:20:24] [DEBUG] Ignoring event: delivered [2026-01-11 23:20:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:20:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyNTgxQTI3NDJBMEQ1N0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyNTgxQTI3NDJBMEQ1N0JCAA==\",\"timestamp\":\"1768153822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:20:24+05:30"} [2026-01-11 23:20:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYyNTgxQTI3NDJBMEQ1N0JCAA== [2026-01-11 23:20:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:50:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGNDM0MUQwNzAwQzkxMDhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGNDM0MUQwNzAwQzkxMDhDAA==", "timestamp": "1768153827", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:20:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:20:30] [INFO] Sending instructions to 917202000200 [2026-01-11 23:20:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:20:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:20:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71bc518c26824ae5b4e8118e5fc3878a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:20:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:20:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGNDM0MUQwNzAwQzkxMDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGNDM0MUQwNzAwQzkxMDhDAA==\",\"timestamp\":\"1768153827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:20:30+05:30"} [2026-01-11 23:20:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGNDM0MUQwNzAwQzkxMDhDAA== [2026-01-11 23:20:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:20:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGNDM0MUQwNzAwQzkxMDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGNDM0MUQwNzAwQzkxMDhDAA==\",\"timestamp\":\"1768153827\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:20:30+05:30"} [2026-01-11 23:20:31] [DEBUG] Ignoring event: delivered [2026-01-11 23:21:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:51:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVEQzIzNTM2NEFDRjg2QjEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVEQzIzNTM2NEFDRjg2QjEwAA==", "timestamp": "1768153863", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:21:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:21:05] [INFO] Sending instructions to 917202000200 [2026-01-11 23:21:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:21:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:21:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cbaea12bb9346f7af4c10336e2c2904", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:21:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVEQzIzNTM2NEFDRjg2QjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVEQzIzNTM2NEFDRjg2QjEwAA==\",\"timestamp\":\"1768153863\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:06+05:30"} [2026-01-11 23:21:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVEQzIzNTM2NEFDRjg2QjEwAA== [2026-01-11 23:21:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVEQzIzNTM2NEFDRjg2QjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVEQzIzNTM2NEFDRjg2QjEwAA==\",\"timestamp\":\"1768153863\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:06+05:30"} [2026-01-11 23:21:07] [DEBUG] Ignoring event: delivered [2026-01-11 23:21:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:51:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0ODg5QUM4RjU1MUYzNDlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0ODg5QUM4RjU1MUYzNDlDAA==", "timestamp": "1768153869", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:21:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:21:10] [INFO] Sending instructions to 917202000200 [2026-01-11 23:21:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:21:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:21:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c532d071c95349b0bf1726225713f760", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:21:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0ODg5QUM4RjU1MUYzNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0ODg5QUM4RjU1MUYzNDlDAA==\",\"timestamp\":\"1768153869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:13+05:30"} [2026-01-11 23:21:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0ODg5QUM4RjU1MUYzNDlDAA== [2026-01-11 23:21:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0ODg5QUM4RjU1MUYzNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg0ODg5QUM4RjU1MUYzNDlDAA==\",\"timestamp\":\"1768153869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:13+05:30"} [2026-01-11 23:21:13] [DEBUG] Ignoring event: delivered [2026-01-11 23:21:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:51:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwNkRCREIzRjUzNzJBMTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwNkRCREIzRjUzNzJBMTk2AA==", "timestamp": "1768153874", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:21:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:21:16] [INFO] Sending instructions to 917202000200 [2026-01-11 23:21:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:21:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:21:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0acb45d9e9b541fcabcfbfdb82946dbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwNkRCREIzRjUzNzJBMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwNkRCREIzRjUzNzJBMTk2AA==\",\"timestamp\":\"1768153874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:16+05:30"} [2026-01-11 23:21:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwNkRCREIzRjUzNzJBMTk2AA== [2026-01-11 23:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwNkRCREIzRjUzNzJBMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMwNkRCREIzRjUzNzJBMTk2AA==\",\"timestamp\":\"1768153874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:16+05:30"} [2026-01-11 23:21:17] [DEBUG] Ignoring event: delivered [2026-01-11 23:21:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:51:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBOTdBRjAwOUJDODFDQUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBOTdBRjAwOUJDODFDQUEzAA==", "timestamp": "1768153879", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:21:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:21:21] [INFO] Sending instructions to 917202000200 [2026-01-11 23:21:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:21:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:21:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6eff3f03055a4fd29db4af600192f36a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:21:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBOTdBRjAwOUJDODFDQUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBOTdBRjAwOUJDODFDQUEzAA==\",\"timestamp\":\"1768153879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:23+05:30"} [2026-01-11 23:21:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBOTdBRjAwOUJDODFDQUEzAA== [2026-01-11 23:21:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBOTdBRjAwOUJDODFDQUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBOTdBRjAwOUJDODFDQUEzAA==\",\"timestamp\":\"1768153879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:23+05:30"} [2026-01-11 23:21:24] [DEBUG] Ignoring event: delivered [2026-01-11 23:21:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:51:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNzUxMUEzODg2MDY5NDE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNzUxMUEzODg2MDY5NDE3AA==", "timestamp": "1768153884", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:21:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:21:26] [INFO] Sending instructions to 917202000200 [2026-01-11 23:21:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:21:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:21:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "062df1d29ce24c1f849a2afe0ce4b80d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:21:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNzUxMUEzODg2MDY5NDE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNzUxMUEzODg2MDY5NDE3AA==\",\"timestamp\":\"1768153884\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:28+05:30"} [2026-01-11 23:21:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNzUxMUEzODg2MDY5NDE3AA== [2026-01-11 23:21:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNzUxMUEzODg2MDY5NDE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNzUxMUEzODg2MDY5NDE3AA==\",\"timestamp\":\"1768153884\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:28+05:30"} [2026-01-11 23:21:29] [DEBUG] Ignoring event: delivered [2026-01-11 23:21:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:51:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGOTg5MTU3OUQxQzIyQkMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGOTg5MTU3OUQxQzIyQkMzAA==", "timestamp": "1768153889", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:21:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:21:31] [INFO] Sending instructions to 917202000200 [2026-01-11 23:21:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:21:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:21:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb4ae149c9ae4a40831062c7906533ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGOTg5MTU3OUQxQzIyQkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGOTg5MTU3OUQxQzIyQkMzAA==\",\"timestamp\":\"1768153889\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:31+05:30"} [2026-01-11 23:21:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGOTg5MTU3OUQxQzIyQkMzAA== [2026-01-11 23:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:21:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGOTg5MTU3OUQxQzIyQkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGOTg5MTU3OUQxQzIyQkMzAA==\",\"timestamp\":\"1768153889\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:21:32+05:30"} [2026-01-11 23:21:32] [DEBUG] Ignoring event: delivered [2026-01-11 23:22:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:52:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4RkVDNUI0OTRCQzZCNTE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4RkVDNUI0OTRCQzZCNTE5AA==", "timestamp": "1768153925", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:22:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:22:07] [INFO] Sending instructions to 917202000200 [2026-01-11 23:22:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:22:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:22:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad1670171cd243b29b5b6c6f944497d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4RkVDNUI0OTRCQzZCNTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4RkVDNUI0OTRCQzZCNTE5AA==\",\"timestamp\":\"1768153925\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:22:10+05:30"} [2026-01-11 23:22:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4RkVDNUI0OTRCQzZCNTE5AA== [2026-01-11 23:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4RkVDNUI0OTRCQzZCNTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4RkVDNUI0OTRCQzZCNTE5AA==\",\"timestamp\":\"1768153925\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:22:10+05:30"} [2026-01-11 23:22:10] [DEBUG] Ignoring event: delivered [2026-01-11 23:22:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:52:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDQ0RCQUFGM0I4NkI1Q0VFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDQ0RCQUFGM0I4NkI1Q0VFAA==", "timestamp": "1768153930", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:22:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:22:12] [INFO] Sending instructions to 917202000200 [2026-01-11 23:22:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:22:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:22:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc70546cd5c54b43b2619994612adf1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:22:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDQ0RCQUFGM0I4NkI1Q0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDQ0RCQUFGM0I4NkI1Q0VFAA==\",\"timestamp\":\"1768153930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:22:13+05:30"} [2026-01-11 23:22:14] [DEBUG] Ignoring event: delivered [2026-01-11 23:22:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDQ0RCQUFGM0I4NkI1Q0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDQ0RCQUFGM0I4NkI1Q0VFAA==\",\"timestamp\":\"1768153930\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:22:13+05:30"} [2026-01-11 23:22:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDQ0RCQUFGM0I4NkI1Q0VFAA== [2026-01-11 23:22:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:52:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMkYwQUYxQzJFNjVERUQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMkYwQUYxQzJFNjVERUQ3AA==", "timestamp": "1768153966", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:22:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:22:48] [INFO] Sending instructions to 917202000200 [2026-01-11 23:22:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:22:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:22:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "268f64079fcd4d108797c6d63bdfb2ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:22:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:52:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFMUQwRUE1RkVDOUJBRTlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFMUQwRUE1RkVDOUJBRTlEAA==", "timestamp": "1768153972", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:22:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:22:53] [INFO] Sending instructions to 917202000200 [2026-01-11 23:22:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:22:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:22:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "deeb002ac6cd4e4c9bdcf679813a5a68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMkYwQUYxQzJFNjVERUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMkYwQUYxQzJFNjVERUQ3AA==\",\"timestamp\":\"1768153966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:22:53+05:30"} [2026-01-11 23:22:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMkYwQUYxQzJFNjVERUQ3AA== [2026-01-11 23:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMkYwQUYxQzJFNjVERUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQyMkYwQUYxQzJFNjVERUQ3AA==\",\"timestamp\":\"1768153966\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:22:53+05:30"} [2026-01-11 23:22:54] [DEBUG] Ignoring event: delivered [2026-01-11 23:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFMUQwRUE1RkVDOUJBRTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFMUQwRUE1RkVDOUJBRTlEAA==\",\"timestamp\":\"1768153972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:22:54+05:30"} [2026-01-11 23:22:54] [DEBUG] Ignoring event: delivered [2026-01-11 23:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFMUQwRUE1RkVDOUJBRTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFMUQwRUE1RkVDOUJBRTlEAA==\",\"timestamp\":\"1768153972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:22:53+05:30"} [2026-01-11 23:22:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFMUQwRUE1RkVDOUJBRTlEAA== [2026-01-11 23:22:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:52:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDQkM3Nzk5RDlDQjZFNUQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDQkM3Nzk5RDlDQjZFNUQ4AA==", "timestamp": "1768153976", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:22:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:22:58] [INFO] Sending instructions to 917202000200 [2026-01-11 23:22:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:22:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:22:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73b08904a21b42caaab0d6f9bb4ddcbe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:23:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDQkM3Nzk5RDlDQjZFNUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDQkM3Nzk5RDlDQjZFNUQ4AA==\",\"timestamp\":\"1768153976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:00+05:30"} [2026-01-11 23:23:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDQkM3Nzk5RDlDQjZFNUQ4AA== [2026-01-11 23:23:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:22:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDQkM3Nzk5RDlDQjZFNUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDQkM3Nzk5RDlDQjZFNUQ4AA==\",\"timestamp\":\"1768153976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:00+05:30"} [2026-01-11 23:23:01] [DEBUG] Ignoring event: delivered [2026-01-11 23:23:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:53:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MkMyQURENUFEQUI2MkI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MkMyQURENUFEQUI2MkI1AA==", "timestamp": "1768153982", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:23:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:23:03] [INFO] Sending instructions to 917202000200 [2026-01-11 23:23:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:23:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:23:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1154601d3484f72b9597b37868b02cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:23:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MkMyQURENUFEQUI2MkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MkMyQURENUFEQUI2MkI1AA==\",\"timestamp\":\"1768153982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:07+05:30"} [2026-01-11 23:23:08] [DEBUG] Ignoring event: delivered [2026-01-11 23:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:23:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MkMyQURENUFEQUI2MkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MkMyQURENUFEQUI2MkI1AA==\",\"timestamp\":\"1768153982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:07+05:30"} [2026-01-11 23:23:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY2MkMyQURENUFEQUI2MkI1AA== [2026-01-11 23:23:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:53:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGN0I0MzNDMEYyQTM1QTJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGN0I0MzNDMEYyQTM1QTJGAA==", "timestamp": "1768154017", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:23:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:23:39] [INFO] Sending instructions to 917202000200 [2026-01-11 23:23:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:23:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:23:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a374c603f97443c892b8c899098b323a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:23:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:23:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGN0I0MzNDMEYyQTM1QTJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGN0I0MzNDMEYyQTM1QTJGAA==\",\"timestamp\":\"1768154017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:41+05:30"} [2026-01-11 23:23:42] [DEBUG] Ignoring event: delivered [2026-01-11 23:23:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:23:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGN0I0MzNDMEYyQTM1QTJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGN0I0MzNDMEYyQTM1QTJGAA==\",\"timestamp\":\"1768154017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:41+05:30"} [2026-01-11 23:23:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdGN0I0MzNDMEYyQTM1QTJGAA== [2026-01-11 23:23:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:53:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4NjBBOEIzMjJFNDMwNTQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4NjBBOEIzMjJFNDMwNTQxAA==", "timestamp": "1768154023", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:23:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:23:44] [INFO] Sending instructions to 917202000200 [2026-01-11 23:23:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:23:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:23:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "acd33e80f137498e8fab9558973320cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:23:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:53:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2MTUzMjRBM0U5RjcxRUUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2MTUzMjRBM0U5RjcxRUUxAA==", "timestamp": "1768154028", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:23:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:23:49] [INFO] Sending instructions to 917202000200 [2026-01-11 23:23:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:23:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:23:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d95ee6d2173447fbbf80e037ebe5ad9e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:23:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4NjBBOEIzMjJFNDMwNTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4NjBBOEIzMjJFNDMwNTQxAA==\",\"timestamp\":\"1768154023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:50+05:30"} [2026-01-11 23:23:50] [DEBUG] Ignoring event: delivered [2026-01-11 23:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:23:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4NjBBOEIzMjJFNDMwNTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4NjBBOEIzMjJFNDMwNTQxAA==\",\"timestamp\":\"1768154023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:50+05:30"} [2026-01-11 23:23:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY4NjBBOEIzMjJFNDMwNTQxAA== [2026-01-11 23:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:23:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2MTUzMjRBM0U5RjcxRUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2MTUzMjRBM0U5RjcxRUUxAA==\",\"timestamp\":\"1768154028\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:50+05:30"} [2026-01-11 23:23:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2MTUzMjRBM0U5RjcxRUUxAA== [2026-01-11 23:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:23:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2MTUzMjRBM0U5RjcxRUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU2MTUzMjRBM0U5RjcxRUUxAA==\",\"timestamp\":\"1768154028\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:23:50+05:30"} [2026-01-11 23:23:51] [DEBUG] Ignoring event: delivered [2026-01-11 23:24:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:54:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MjJGMUMxMTNDNzdBMjM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MjJGMUMxMTNDNzdBMjM3AA==", "timestamp": "1768154063", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:24:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:24:25] [INFO] Sending instructions to 917202000200 [2026-01-11 23:24:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:24:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:24:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93d4273d0ccd46a5bcee7c99fb737927", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:24:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:24:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MjJGMUMxMTNDNzdBMjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MjJGMUMxMTNDNzdBMjM3AA==\",\"timestamp\":\"1768154063\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:24:25+05:30"} [2026-01-11 23:24:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MjJGMUMxMTNDNzdBMjM3AA== [2026-01-11 23:24:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:24:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MjJGMUMxMTNDNzdBMjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzk0MjJGMUMxMTNDNzdBMjM3AA==\",\"timestamp\":\"1768154063\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:24:25+05:30"} [2026-01-11 23:24:26] [DEBUG] Ignoring event: delivered [2026-01-11 23:24:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:54:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNjI2QTc5N0FENTM1RTFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNjI2QTc5N0FENTM1RTFCAA==", "timestamp": "1768154068", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:24:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:24:29] [INFO] Sending instructions to 917202000200 [2026-01-11 23:24:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:24:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:24:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97b3e10496a94ceb846cd9d5bdb37a54", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:24:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNjI2QTc5N0FENTM1RTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNjI2QTc5N0FENTM1RTFCAA==\",\"timestamp\":\"1768154068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:24:30+05:30"} [2026-01-11 23:24:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNjI2QTc5N0FENTM1RTFCAA== [2026-01-11 23:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:24:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNjI2QTc5N0FENTM1RTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGNjI2QTc5N0FENTM1RTFCAA==\",\"timestamp\":\"1768154068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:24:30+05:30"} [2026-01-11 23:24:30] [DEBUG] Ignoring event: delivered [2026-01-11 23:24:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:54:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQjVBNTQ0QkQ1QkU4QzlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQjVBNTQ0QkQ1QkU4QzlFAA==", "timestamp": "1768154073", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:24:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:24:35] [INFO] Sending instructions to 917202000200 [2026-01-11 23:24:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:24:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:24:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0687020f80d842879079b9e1880066c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:24:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQjVBNTQ0QkQ1QkU4QzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQjVBNTQ0QkQ1QkU4QzlFAA==\",\"timestamp\":\"1768154073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:24:36+05:30"} [2026-01-11 23:24:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQjVBNTQ0QkQ1QkU4QzlFAA== [2026-01-11 23:24:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQjVBNTQ0QkQ1QkU4QzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQxQjVBNTQ0QkQ1QkU4QzlFAA==\",\"timestamp\":\"1768154073\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:24:36+05:30"} [2026-01-11 23:24:37] [DEBUG] Ignoring event: delivered [2026-01-11 23:25:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:55:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMxMzA0OUQxRDE5NTE0NUNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMxMzA0OUQxRDE5NTE0NUNCAA==", "timestamp": "1768154109", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:25:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:25:11] [INFO] Sending instructions to 917202000200 [2026-01-11 23:25:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:25:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:25:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50f6cbdf5a5b4938b6fba19f10b0472b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:25:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:25:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMxMzA0OUQxRDE5NTE0NUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMxMzA0OUQxRDE5NTE0NUNCAA==\",\"timestamp\":\"1768154109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:25:11+05:30"} [2026-01-11 23:25:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMxMzA0OUQxRDE5NTE0NUNCAA== [2026-01-11 23:25:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:25:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMxMzA0OUQxRDE5NTE0NUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMxMzA0OUQxRDE5NTE0NUNCAA==\",\"timestamp\":\"1768154109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:25:11+05:30"} [2026-01-11 23:25:11] [DEBUG] Ignoring event: delivered [2026-01-11 23:25:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:55:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5Mjg0RjM0QTk4MzI2MTA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5Mjg0RjM0QTk4MzI2MTA3AA==", "timestamp": "1768154114", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:25:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:25:16] [INFO] Sending instructions to 917202000200 [2026-01-11 23:25:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:25:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:25:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "313e1c3eaabc42929f6b25e100cc2fc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:25:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:25:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5Mjg0RjM0QTk4MzI2MTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5Mjg0RjM0QTk4MzI2MTA3AA==\",\"timestamp\":\"1768154114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:25:16+05:30"} [2026-01-11 23:25:17] [DEBUG] Ignoring event: delivered [2026-01-11 23:25:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:25:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5Mjg0RjM0QTk4MzI2MTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5Mjg0RjM0QTk4MzI2MTA3AA==\",\"timestamp\":\"1768154114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:25:16+05:30"} [2026-01-11 23:25:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc5Mjg0RjM0QTk4MzI2MTA3AA== [2026-01-11 23:25:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:55:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDNTVEQUM0OEI3MjZCNkYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDNTVEQUM0OEI3MjZCNkYzAA==", "timestamp": "1768154119", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:25:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:25:20] [INFO] Sending instructions to 917202000200 [2026-01-11 23:25:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:25:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:25:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd5d2a573a754bb89523e2c69c1f1681", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:25:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:25:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDNTVEQUM0OEI3MjZCNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDNTVEQUM0OEI3MjZCNkYzAA==\",\"timestamp\":\"1768154119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:25:22+05:30"} [2026-01-11 23:25:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDNTVEQUM0OEI3MjZCNkYzAA== [2026-01-11 23:25:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:25:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDNTVEQUM0OEI3MjZCNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNDNTVEQUM0OEI3MjZCNkYzAA==\",\"timestamp\":\"1768154119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:25:22+05:30"} [2026-01-11 23:25:22] [DEBUG] Ignoring event: delivered [2026-01-11 23:25:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:55:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5NjlFMDBFMzNGNTQ2NkQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5NjlFMDBFMzNGNTQ2NkQyAA==", "timestamp": "1768154123", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:25:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:25:25] [INFO] Sending instructions to 917202000200 [2026-01-11 23:25:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:25:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:25:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49fb3d43a246461ab2827bf0fb7ac363", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:25:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5NjlFMDBFMzNGNTQ2NkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5NjlFMDBFMzNGNTQ2NkQyAA==\",\"timestamp\":\"1768154123\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:25:26+05:30"} [2026-01-11 23:25:27] [DEBUG] Ignoring event: delivered [2026-01-11 23:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:25:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5NjlFMDBFMzNGNTQ2NkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5NjlFMDBFMzNGNTQ2NkQyAA==\",\"timestamp\":\"1768154123\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:25:26+05:30"} [2026-01-11 23:25:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI5NjlFMDBFMzNGNTQ2NkQyAA== [2026-01-11 23:26:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:56:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCM0UzNTI3MUNDQjk1QjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCM0UzNTI3MUNDQjk1QjIyAA==", "timestamp": "1768154159", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:26:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:26:01] [INFO] Sending instructions to 917202000200 [2026-01-11 23:26:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:26:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:26:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f022f7523cf041c0964128b11bd9bfee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:26:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCM0UzNTI3MUNDQjk1QjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCM0UzNTI3MUNDQjk1QjIyAA==\",\"timestamp\":\"1768154159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:01+05:30"} [2026-01-11 23:26:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCM0UzNTI3MUNDQjk1QjIyAA== [2026-01-11 23:26:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCM0UzNTI3MUNDQjk1QjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhCM0UzNTI3MUNDQjk1QjIyAA==\",\"timestamp\":\"1768154159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:01+05:30"} [2026-01-11 23:26:02] [DEBUG] Ignoring event: delivered [2026-01-11 23:26:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:56:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0N0JGQjE4QTJGNUQzNzUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0N0JGQjE4QTJGNUQzNzUxAA==", "timestamp": "1768154164", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:26:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:26:06] [INFO] Sending instructions to 917202000200 [2026-01-11 23:26:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:26:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:26:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b64ad154b13f4a84ad1ab4567a4ee5f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:26:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0N0JGQjE4QTJGNUQzNzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0N0JGQjE4QTJGNUQzNzUxAA==\",\"timestamp\":\"1768154164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:08+05:30"} [2026-01-11 23:26:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0N0JGQjE4QTJGNUQzNzUxAA== [2026-01-11 23:26:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0N0JGQjE4QTJGNUQzNzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0N0JGQjE4QTJGNUQzNzUxAA==\",\"timestamp\":\"1768154164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:08+05:30"} [2026-01-11 23:26:09] [DEBUG] Ignoring event: delivered [2026-01-11 23:26:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:56:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzODgwRDg4MzQzRDkxN0M5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzODgwRDg4MzQzRDkxN0M5AA==", "timestamp": "1768154169", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:26:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:26:10] [INFO] Sending instructions to 917202000200 [2026-01-11 23:26:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:26:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:26:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30e31f717cfa4a3fb14bba8bed6381ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:26:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzODgwRDg4MzQzRDkxN0M5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzODgwRDg4MzQzRDkxN0M5AA==\",\"timestamp\":\"1768154169\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:13+05:30"} [2026-01-11 23:26:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzODgwRDg4MzQzRDkxN0M5AA== [2026-01-11 23:26:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzODgwRDg4MzQzRDkxN0M5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzODgwRDg4MzQzRDkxN0M5AA==\",\"timestamp\":\"1768154169\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:14+05:30"} [2026-01-11 23:26:14] [DEBUG] Ignoring event: delivered [2026-01-11 23:26:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:56:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU4RTFDMTRFNjE1QTM3NTU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU4RTFDMTRFNjE1QTM3NTU5AA==", "timestamp": "1768154205", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:26:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:26:46] [INFO] Sending instructions to 917202000200 [2026-01-11 23:26:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:26:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:26:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2bc6659c0cc4b29915c8aa9dadcebb8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:26:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU4RTFDMTRFNjE1QTM3NTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU4RTFDMTRFNjE1QTM3NTU5AA==\",\"timestamp\":\"1768154205\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:47+05:30"} [2026-01-11 23:26:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU4RTFDMTRFNjE1QTM3NTU5AA== [2026-01-11 23:26:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU4RTFDMTRFNjE1QTM3NTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU4RTFDMTRFNjE1QTM3NTU5AA==\",\"timestamp\":\"1768154205\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:47+05:30"} [2026-01-11 23:26:48] [DEBUG] Ignoring event: delivered [2026-01-11 23:26:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:56:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5M0YzNjg0OEQ0NzQwREU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5M0YzNjg0OEQ0NzQwREU2AA==", "timestamp": "1768154209", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:26:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:26:51] [INFO] Sending instructions to 917202000200 [2026-01-11 23:26:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:26:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:26:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3279faa30fa04aa1be3e6eccbf06f0ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:26:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5M0YzNjg0OEQ0NzQwREU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5M0YzNjg0OEQ0NzQwREU2AA==\",\"timestamp\":\"1768154209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:52+05:30"} [2026-01-11 23:26:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5M0YzNjg0OEQ0NzQwREU2AA== [2026-01-11 23:26:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5M0YzNjg0OEQ0NzQwREU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5M0YzNjg0OEQ0NzQwREU2AA==\",\"timestamp\":\"1768154209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:52+05:30"} [2026-01-11 23:26:53] [DEBUG] Ignoring event: delivered [2026-01-11 23:26:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:56:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwOTQzQ0E1ODU1NDEwMkU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwOTQzQ0E1ODU1NDEwMkU4AA==", "timestamp": "1768154214", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:26:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:26:55] [INFO] Sending instructions to 917202000200 [2026-01-11 23:26:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:26:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:26:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab4bc5291271453aa39eaa5254986528", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:26:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwOTQzQ0E1ODU1NDEwMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwOTQzQ0E1ODU1NDEwMkU4AA==\",\"timestamp\":\"1768154214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:56+05:30"} [2026-01-11 23:26:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwOTQzQ0E1ODU1NDEwMkU4AA== [2026-01-11 23:26:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:26:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwOTQzQ0E1ODU1NDEwMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwOTQzQ0E1ODU1NDEwMkU4AA==\",\"timestamp\":\"1768154214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:26:56+05:30"} [2026-01-11 23:26:56] [DEBUG] Ignoring event: delivered [2026-01-11 23:27:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:57:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFRkVENDNCMDQwRUE4QjI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFRkVENDNCMDQwRUE4QjI0AA==", "timestamp": "1768154249", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:27:31] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:27:31] [INFO] Sending instructions to 917202000200 [2026-01-11 23:27:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:27:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:27:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca972098313149849e85fa1f3516e76a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:27:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:27:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFRkVENDNCMDQwRUE4QjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFRkVENDNCMDQwRUE4QjI0AA==\",\"timestamp\":\"1768154249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:27:33+05:30"} [2026-01-11 23:27:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFRkVENDNCMDQwRUE4QjI0AA== [2026-01-11 23:27:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:27:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFRkVENDNCMDQwRUE4QjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFRkVENDNCMDQwRUE4QjI0AA==\",\"timestamp\":\"1768154249\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:27:33+05:30"} [2026-01-11 23:27:34] [DEBUG] Ignoring event: delivered [2026-01-11 23:27:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:57:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRTQxQjQwQjgwNDEwMzBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRTQxQjQwQjgwNDEwMzBFAA==", "timestamp": "1768154254", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:27:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:27:36] [INFO] Sending instructions to 917202000200 [2026-01-11 23:27:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:27:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:27:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e12e71685554aa290488958e088bc6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:27:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRTQxQjQwQjgwNDEwMzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRTQxQjQwQjgwNDEwMzBFAA==\",\"timestamp\":\"1768154254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:27:38+05:30"} [2026-01-11 23:27:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRTQxQjQwQjgwNDEwMzBFAA== [2026-01-11 23:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:27:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRTQxQjQwQjgwNDEwMzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNDRTQxQjQwQjgwNDEwMzBFAA==\",\"timestamp\":\"1768154254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:27:38+05:30"} [2026-01-11 23:27:39] [DEBUG] Ignoring event: delivered [2026-01-11 23:27:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:57:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCQ0E4RUZGOTNCNjI3NTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCQ0E4RUZGOTNCNjI3NTYxAA==", "timestamp": "1768154259", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:27:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:27:41] [INFO] Sending instructions to 917202000200 [2026-01-11 23:27:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:27:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:27:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "302ae60beb5745fe980a0d5523b1fb3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:27:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:27:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCQ0E4RUZGOTNCNjI3NTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCQ0E4RUZGOTNCNjI3NTYxAA==\",\"timestamp\":\"1768154259\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:27:42+05:30"} [2026-01-11 23:27:43] [DEBUG] Ignoring event: delivered [2026-01-11 23:27:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:27:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCQ0E4RUZGOTNCNjI3NTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCQ0E4RUZGOTNCNjI3NTYxAA==\",\"timestamp\":\"1768154259\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:27:42+05:30"} [2026-01-11 23:27:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCQ0E4RUZGOTNCNjI3NTYxAA== [2026-01-11 23:27:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:57:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MEVEMDU2RkY1QjU5MEJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MEVEMDU2RkY1QjU5MEJDAA==", "timestamp": "1768154264", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:27:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:27:46] [INFO] Sending instructions to 917202000200 [2026-01-11 23:27:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:27:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:27:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "285d9306f6d4461daca8b90826e6238e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:27:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:27:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MEVEMDU2RkY1QjU5MEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MEVEMDU2RkY1QjU5MEJDAA==\",\"timestamp\":\"1768154264\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:27:50+05:30"} [2026-01-11 23:27:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MEVEMDU2RkY1QjU5MEJDAA== [2026-01-11 23:27:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:27:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MEVEMDU2RkY1QjU5MEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3MEVEMDU2RkY1QjU5MEJDAA==\",\"timestamp\":\"1768154264\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:27:50+05:30"} [2026-01-11 23:27:50] [DEBUG] Ignoring event: delivered [2026-01-11 23:28:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:58:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGQzc1OEEyMzY3OEI2RDdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGQzc1OEEyMzY3OEI2RDdCAA==", "timestamp": "1768154299", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:28:21] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:28:21] [INFO] Sending instructions to 917202000200 [2026-01-11 23:28:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:28:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:28:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2844f0ff61d4dfb966cdefa353f52fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:28:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGQzc1OEEyMzY3OEI2RDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGQzc1OEEyMzY3OEI2RDdCAA==\",\"timestamp\":\"1768154299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:28:23+05:30"} [2026-01-11 23:28:24] [DEBUG] Ignoring event: delivered [2026-01-11 23:28:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:28:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGQzc1OEEyMzY3OEI2RDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGQzc1OEEyMzY3OEI2RDdCAA==\",\"timestamp\":\"1768154299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:28:23+05:30"} [2026-01-11 23:28:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGQzc1OEEyMzY3OEI2RDdCAA== [2026-01-11 23:28:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:58:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2NzE5NjlDNEU1MjkzQUZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2NzE5NjlDNEU1MjkzQUZEAA==", "timestamp": "1768154304", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:28:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:28:26] [INFO] Sending instructions to 917202000200 [2026-01-11 23:28:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:28:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:28:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3ad8a423b1e4c8aa9688c762dd2dcab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:28:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2NzE5NjlDNEU1MjkzQUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2NzE5NjlDNEU1MjkzQUZEAA==\",\"timestamp\":\"1768154304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:28:27+05:30"} [2026-01-11 23:28:27] [DEBUG] Ignoring event: delivered [2026-01-11 23:28:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2NzE5NjlDNEU1MjkzQUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2NzE5NjlDNEU1MjkzQUZEAA==\",\"timestamp\":\"1768154304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:28:27+05:30"} [2026-01-11 23:28:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk2NzE5NjlDNEU1MjkzQUZEAA== [2026-01-11 23:29:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:59:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MzE0Qzc0MjNCQjBBNjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MzE0Qzc0MjNCQjBBNjIyAA==", "timestamp": "1768154339", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:29:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:29:01] [INFO] Sending instructions to 917202000200 [2026-01-11 23:29:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:29:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:29:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b10be1bf306649e9869f8bb54d733ef1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:29:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MzE0Qzc0MjNCQjBBNjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MzE0Qzc0MjNCQjBBNjIyAA==\",\"timestamp\":\"1768154339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:03+05:30"} [2026-01-11 23:29:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MzE0Qzc0MjNCQjBBNjIyAA== [2026-01-11 23:29:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MzE0Qzc0MjNCQjBBNjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0MzE0Qzc0MjNCQjBBNjIyAA==\",\"timestamp\":\"1768154339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:03+05:30"} [2026-01-11 23:29:03] [DEBUG] Ignoring event: delivered [2026-01-11 23:29:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:59:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRkY5REEzNDlCRDg1RTA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRkY5REEzNDlCRDg1RTA4AA==", "timestamp": "1768154344", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:29:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:29:06] [INFO] Sending instructions to 917202000200 [2026-01-11 23:29:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:29:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:29:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c998bc177464253990d95e505e33e2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:29:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRkY5REEzNDlCRDg1RTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRkY5REEzNDlCRDg1RTA4AA==\",\"timestamp\":\"1768154344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:08+05:30"} [2026-01-11 23:29:09] [DEBUG] Ignoring event: delivered [2026-01-11 23:29:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRkY5REEzNDlCRDg1RTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRkY5REEzNDlCRDg1RTA4AA==\",\"timestamp\":\"1768154344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:08+05:30"} [2026-01-11 23:29:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGRkY5REEzNDlCRDg1RTA4AA== [2026-01-11 23:29:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:59:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxNzY3MjM0MjU1RDM5NEQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxNzY3MjM0MjU1RDM5NEQ3AA==", "timestamp": "1768154348", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:29:10] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:29:10] [INFO] Sending instructions to 917202000200 [2026-01-11 23:29:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:29:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:29:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47e0c368c9a44f35b4af7c780332695a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:29:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:59:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyQkI5MDZFNjI3RUQ1NjRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyQkI5MDZFNjI3RUQ1NjRFAA==", "timestamp": "1768154353", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:29:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:29:15] [INFO] Sending instructions to 917202000200 [2026-01-11 23:29:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:29:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:29:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxNzY3MjM0MjU1RDM5NEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxNzY3MjM0MjU1RDM5NEQ3AA==\",\"timestamp\":\"1768154348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:14+05:30"} [2026-01-11 23:29:15] [DEBUG] Ignoring event: delivered [2026-01-11 23:29:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4a00ff2b1294894b2500ad815bb3dfd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:29:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxNzY3MjM0MjU1RDM5NEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxNzY3MjM0MjU1RDM5NEQ3AA==\",\"timestamp\":\"1768154348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:14+05:30"} [2026-01-11 23:29:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxNzY3MjM0MjU1RDM5NEQ3AA== [2026-01-11 23:29:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyQkI5MDZFNjI3RUQ1NjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyQkI5MDZFNjI3RUQ1NjRFAA==\",\"timestamp\":\"1768154353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:19+05:30"} [2026-01-11 23:29:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyQkI5MDZFNjI3RUQ1NjRFAA== [2026-01-11 23:29:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyQkI5MDZFNjI3RUQ1NjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEyQkI5MDZFNjI3RUQ1NjRFAA==\",\"timestamp\":\"1768154353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:19+05:30"} [2026-01-11 23:29:20] [DEBUG] Ignoring event: delivered [2026-01-11 23:29:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:59:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRjc4QzdGRkI2ODM1MTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRjc4QzdGRkI2ODM1MTU5AA==", "timestamp": "1768154358", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:29:20] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:29:20] [INFO] Sending instructions to 917202000200 [2026-01-11 23:29:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:29:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:29:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52837fbf79ba43e7b30c9d97a8bd4a16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:29:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRjc4QzdGRkI2ODM1MTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRjc4QzdGRkI2ODM1MTU5AA==\",\"timestamp\":\"1768154358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:22+05:30"} [2026-01-11 23:29:22] [DEBUG] Ignoring event: delivered [2026-01-11 23:29:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRjc4QzdGRkI2ODM1MTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRjc4QzdGRkI2ODM1MTU5AA==\",\"timestamp\":\"1768154358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:22+05:30"} [2026-01-11 23:29:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMyRjc4QzdGRkI2ODM1MTU5AA== [2026-01-11 23:29:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 17:59:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBMTkxQjk1OTZFNDlBQUUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBMTkxQjk1OTZFNDlBQUUwAA==", "timestamp": "1768154393", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:29:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:29:55] [INFO] Sending instructions to 917202000200 [2026-01-11 23:29:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:29:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:29:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a2ca382b31a41a2b6f5ad0dff63b478", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBMTkxQjk1OTZFNDlBQUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBMTkxQjk1OTZFNDlBQUUwAA==\",\"timestamp\":\"1768154393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:59+05:30"} [2026-01-11 23:30:00] [DEBUG] Ignoring event: delivered [2026-01-11 23:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:29:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBMTkxQjk1OTZFNDlBQUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBMTkxQjk1OTZFNDlBQUUwAA==\",\"timestamp\":\"1768154393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:29:59+05:30"} [2026-01-11 23:30:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NBMTkxQjk1OTZFNDlBQUUwAA== [2026-01-11 23:30:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:00:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEwRUM0RDQzQTRCNTQ0RTcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEwRUM0RDQzQTRCNTQ0RTcyAA==", "timestamp": "1768154398", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:30:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:30:00] [INFO] Sending instructions to 917202000200 [2026-01-11 23:30:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:30:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:30:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c357b6304d754117a5e361c42ec02cd0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:30:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEwRUM0RDQzQTRCNTQ0RTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEwRUM0RDQzQTRCNTQ0RTcyAA==\",\"timestamp\":\"1768154398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:03+05:30"} [2026-01-11 23:30:04] [DEBUG] Ignoring event: delivered [2026-01-11 23:30:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEwRUM0RDQzQTRCNTQ0RTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEwRUM0RDQzQTRCNTQ0RTcyAA==\",\"timestamp\":\"1768154398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:03+05:30"} [2026-01-11 23:30:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEwRUM0RDQzQTRCNTQ0RTcyAA== [2026-01-11 23:30:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:00:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwRjM4QzI5N0IzMzc5MTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwRjM4QzI5N0IzMzc5MTM5AA==", "timestamp": "1768154403", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:30:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:30:05] [INFO] Sending instructions to 917202000200 [2026-01-11 23:30:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:30:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:30:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e5bb1058e1343979426db6fb0bdbcf8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:30:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwRjM4QzI5N0IzMzc5MTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwRjM4QzI5N0IzMzc5MTM5AA==\",\"timestamp\":\"1768154403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:06+05:30"} [2026-01-11 23:30:06] [DEBUG] Ignoring event: delivered [2026-01-11 23:30:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwRjM4QzI5N0IzMzc5MTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwRjM4QzI5N0IzMzc5MTM5AA==\",\"timestamp\":\"1768154403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:06+05:30"} [2026-01-11 23:30:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwRjM4QzI5N0IzMzc5MTM5AA== [2026-01-11 23:30:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:00:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ1MjkxNkU1OThGMUE4NjdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ1MjkxNkU1OThGMUE4NjdGAA==", "timestamp": "1768154439", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:30:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:30:41] [INFO] Sending instructions to 917202000200 [2026-01-11 23:30:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:30:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:30:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05e92f054b374d20b76649d916993a1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ1MjkxNkU1OThGMUE4NjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ1MjkxNkU1OThGMUE4NjdGAA==\",\"timestamp\":\"1768154439\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:41+05:30"} [2026-01-11 23:30:42] [DEBUG] Ignoring event: delivered [2026-01-11 23:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ1MjkxNkU1OThGMUE4NjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ1MjkxNkU1OThGMUE4NjdGAA==\",\"timestamp\":\"1768154439\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:41+05:30"} [2026-01-11 23:30:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ1MjkxNkU1OThGMUE4NjdGAA== [2026-01-11 23:30:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:00:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzNEM5MDUxMEE0RUM2RDU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzNEM5MDUxMEE0RUM2RDU2AA==", "timestamp": "1768154444", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:30:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:30:45] [INFO] Sending instructions to 917202000200 [2026-01-11 23:30:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:30:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:30:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc212347d48049c48df87df3ca32f90f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:30:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzNEM5MDUxMEE0RUM2RDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzNEM5MDUxMEE0RUM2RDU2AA==\",\"timestamp\":\"1768154444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:46+05:30"} [2026-01-11 23:30:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzNEM5MDUxMEE0RUM2RDU2AA== [2026-01-11 23:30:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzNEM5MDUxMEE0RUM2RDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzNEM5MDUxMEE0RUM2RDU2AA==\",\"timestamp\":\"1768154444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:46+05:30"} [2026-01-11 23:30:46] [DEBUG] Ignoring event: delivered [2026-01-11 23:30:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:00:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3N0Q0RjNEMDgzRjgwMkRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3N0Q0RjNEMDgzRjgwMkRBAA==", "timestamp": "1768154449", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:30:51] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:30:51] [INFO] Sending instructions to 917202000200 [2026-01-11 23:30:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:30:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:30:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3f283af1d4a4811ba4d9e4f3c57412c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:30:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3N0Q0RjNEMDgzRjgwMkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3N0Q0RjNEMDgzRjgwMkRBAA==\",\"timestamp\":\"1768154449\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:51+05:30"} [2026-01-11 23:30:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3N0Q0RjNEMDgzRjgwMkRBAA== [2026-01-11 23:30:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3N0Q0RjNEMDgzRjgwMkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY3N0Q0RjNEMDgzRjgwMkRBAA==\",\"timestamp\":\"1768154449\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:51+05:30"} [2026-01-11 23:30:52] [DEBUG] Ignoring event: delivered [2026-01-11 23:30:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:00:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFNDI5MTk0OEVFMzNEOTk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFNDI5MTk0OEVFMzNEOTk4AA==", "timestamp": "1768154454", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:30:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:30:57] [INFO] Sending instructions to 917202000200 [2026-01-11 23:30:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:30:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:30:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a58553313e3e4b1297ce6a473ddf974d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:30:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFNDI5MTk0OEVFMzNEOTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFNDI5MTk0OEVFMzNEOTk4AA==\",\"timestamp\":\"1768154454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:57+05:30"} [2026-01-11 23:30:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFNDI5MTk0OEVFMzNEOTk4AA== [2026-01-11 23:30:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:30:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFNDI5MTk0OEVFMzNEOTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzJFNDI5MTk0OEVFMzNEOTk4AA==\",\"timestamp\":\"1768154454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:30:57+05:30"} [2026-01-11 23:30:57] [DEBUG] Ignoring event: delivered [2026-01-11 23:31:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:01:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBOURFNkVFMkVCRjFGNTYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBOURFNkVFMkVCRjFGNTYyAA==", "timestamp": "1768154492", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:31:33] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:31:33] [INFO] Sending instructions to 917202000200 [2026-01-11 23:31:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:31:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:31:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0404a0003594df2979dbba0f5c9c6a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:31:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:31:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBOURFNkVFMkVCRjFGNTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBOURFNkVFMkVCRjFGNTYyAA==\",\"timestamp\":\"1768154492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:31:36+05:30"} [2026-01-11 23:31:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBOURFNkVFMkVCRjFGNTYyAA== [2026-01-11 23:31:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:31:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBOURFNkVFMkVCRjFGNTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBOURFNkVFMkVCRjFGNTYyAA==\",\"timestamp\":\"1768154492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:31:36+05:30"} [2026-01-11 23:31:38] [DEBUG] Ignoring event: delivered [2026-01-11 23:31:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:01:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFMTE5RTFBRkM1NEFFMzUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFMTE5RTFBRkM1NEFFMzUxAA==", "timestamp": "1768154497", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:31:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:31:39] [INFO] Sending instructions to 917202000200 [2026-01-11 23:31:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:31:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:31:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0e8dc8c9d43487f9c35d728e9430c62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:31:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:31:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFMTE5RTFBRkM1NEFFMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFMTE5RTFBRkM1NEFFMzUxAA==\",\"timestamp\":\"1768154497\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:31:40+05:30"} [2026-01-11 23:31:41] [DEBUG] Ignoring event: delivered [2026-01-11 23:31:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:31:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFMTE5RTFBRkM1NEFFMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFMTE5RTFBRkM1NEFFMzUxAA==\",\"timestamp\":\"1768154497\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:31:40+05:30"} [2026-01-11 23:31:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVFMTE5RTFBRkM1NEFFMzUxAA== [2026-01-11 23:31:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:01:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5MDRFMEU4RjQyMjVGODc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5MDRFMEU4RjQyMjVGODc4AA==", "timestamp": "1768154502", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:31:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:31:44] [INFO] Sending instructions to 917202000200 [2026-01-11 23:31:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:31:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:31:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c845f6b192fb49d4848d9e88eb7e9b77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:31:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:01:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk1MzREMDBDODNGRjY0MTdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk1MzREMDBDODNGRjY0MTdFAA==", "timestamp": "1768154507", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:31:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:31:49] [INFO] Sending instructions to 917202000200 [2026-01-11 23:31:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:31:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:31:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6faa58e43c004080a4a5d578d70465c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:31:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:31:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5MDRFMEU4RjQyMjVGODc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5MDRFMEU4RjQyMjVGODc4AA==\",\"timestamp\":\"1768154502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:31:49+05:30"} [2026-01-11 23:31:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5MDRFMEU4RjQyMjVGODc4AA== [2026-01-11 23:31:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:31:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5MDRFMEU4RjQyMjVGODc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI5MDRFMEU4RjQyMjVGODc4AA==\",\"timestamp\":\"1768154502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:31:49+05:30"} [2026-01-11 23:31:50] [DEBUG] Ignoring event: delivered [2026-01-11 23:31:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:31:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk1MzREMDBDODNGRjY0MTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk1MzREMDBDODNGRjY0MTdFAA==\",\"timestamp\":\"1768154507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:31:49+05:30"} [2026-01-11 23:31:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk1MzREMDBDODNGRjY0MTdFAA== [2026-01-11 23:31:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:31:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk1MzREMDBDODNGRjY0MTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk1MzREMDBDODNGRjY0MTdFAA==\",\"timestamp\":\"1768154507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:31:49+05:30"} [2026-01-11 23:31:50] [DEBUG] Ignoring event: delivered [2026-01-11 23:32:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:02:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2ODJEMUU5NTQxQzczQjc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2ODJEMUU5NTQxQzczQjc4AA==", "timestamp": "1768154543", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:32:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:32:24] [INFO] Sending instructions to 917202000200 [2026-01-11 23:32:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:32:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:32:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c73b69c71c184dfd9aa67db1523cea35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:32:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2ODJEMUU5NTQxQzczQjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2ODJEMUU5NTQxQzczQjc4AA==\",\"timestamp\":\"1768154543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:32:25+05:30"} [2026-01-11 23:32:26] [DEBUG] Ignoring event: delivered [2026-01-11 23:32:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2ODJEMUU5NTQxQzczQjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2ODJEMUU5NTQxQzczQjc4AA==\",\"timestamp\":\"1768154543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:32:25+05:30"} [2026-01-11 23:32:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU2ODJEMUU5NTQxQzczQjc4AA== [2026-01-11 23:32:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:02:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcwNTYzRUM1NzNCMEU0ODMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcwNTYzRUM1NzNCMEU0ODMwAA==", "timestamp": "1768154547", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:32:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:32:29] [INFO] Sending instructions to 917202000200 [2026-01-11 23:32:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:32:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:32:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8a7f90e63914796ae609e79f38b687d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:32:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcwNTYzRUM1NzNCMEU0ODMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcwNTYzRUM1NzNCMEU0ODMwAA==\",\"timestamp\":\"1768154547\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:32:29+05:30"} [2026-01-11 23:32:30] [DEBUG] Ignoring event: delivered [2026-01-11 23:32:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcwNTYzRUM1NzNCMEU0ODMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcwNTYzRUM1NzNCMEU0ODMwAA==\",\"timestamp\":\"1768154547\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:32:29+05:30"} [2026-01-11 23:32:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcwNTYzRUM1NzNCMEU0ODMwAA== [2026-01-11 23:32:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:02:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCNkUzODJGNDMwNzlBOEVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCNkUzODJGNDMwNzlBOEVDAA==", "timestamp": "1768154552", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:32:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:32:34] [INFO] Sending instructions to 917202000200 [2026-01-11 23:32:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:32:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:32:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5dd21166d424bf2affa923ee3de6a11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:32:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCNkUzODJGNDMwNzlBOEVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCNkUzODJGNDMwNzlBOEVDAA==\",\"timestamp\":\"1768154552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:32:36+05:30"} [2026-01-11 23:32:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCNkUzODJGNDMwNzlBOEVDAA== [2026-01-11 23:32:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCNkUzODJGNDMwNzlBOEVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlCNkUzODJGNDMwNzlBOEVDAA==\",\"timestamp\":\"1768154552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:32:36+05:30"} [2026-01-11 23:32:37] [DEBUG] Ignoring event: delivered [2026-01-11 23:33:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:03:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RTc2RTk3N0ZFREI3RDVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RTc2RTk3N0ZFREI3RDVDAA==", "timestamp": "1768154588", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:33:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:33:10] [INFO] Sending instructions to 917202000200 [2026-01-11 23:33:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:33:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:33:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6da45ccfd2440bba424d4f82bcd0ded", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:33:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RTc2RTk3N0ZFREI3RDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RTc2RTk3N0ZFREI3RDVDAA==\",\"timestamp\":\"1768154588\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:33:12+05:30"} [2026-01-11 23:33:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RTc2RTk3N0ZFREI3RDVDAA== [2026-01-11 23:33:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RTc2RTk3N0ZFREI3RDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RTc2RTk3N0ZFREI3RDVDAA==\",\"timestamp\":\"1768154588\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:33:12+05:30"} [2026-01-11 23:33:13] [DEBUG] Ignoring event: delivered [2026-01-11 23:33:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:03:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGN0ExMDNCQTI5QkNCMjAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGN0ExMDNCQTI5QkNCMjAzAA==", "timestamp": "1768154594", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:33:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:33:15] [INFO] Sending instructions to 917202000200 [2026-01-11 23:33:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:33:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:33:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "180c9ee16e4c4e9facf31b6826a80521", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:33:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGN0ExMDNCQTI5QkNCMjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGN0ExMDNCQTI5QkNCMjAzAA==\",\"timestamp\":\"1768154594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:33:17+05:30"} [2026-01-11 23:33:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGN0ExMDNCQTI5QkNCMjAzAA== [2026-01-11 23:33:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGN0ExMDNCQTI5QkNCMjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThGN0ExMDNCQTI5QkNCMjAzAA==\",\"timestamp\":\"1768154594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:33:17+05:30"} [2026-01-11 23:33:18] [DEBUG] Ignoring event: delivered [2026-01-11 23:33:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:03:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDQjhEQjNBOEVERTQ1MERCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDQjhEQjNBOEVERTQ1MERCAA==", "timestamp": "1768154599", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:33:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:33:21] [INFO] Sending instructions to 917202000200 [2026-01-11 23:33:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:33:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:33:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7132bde08886416bab73c8f1cc66e9db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:33:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:33:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDQjhEQjNBOEVERTQ1MERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDQjhEQjNBOEVERTQ1MERCAA==\",\"timestamp\":\"1768154599\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:33:24+05:30"} [2026-01-11 23:33:25] [DEBUG] Ignoring event: delivered [2026-01-11 23:33:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:33:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDQjhEQjNBOEVERTQ1MERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDQjhEQjNBOEVERTQ1MERCAA==\",\"timestamp\":\"1768154599\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:33:24+05:30"} [2026-01-11 23:33:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZDQjhEQjNBOEVERTQ1MERCAA== [2026-01-11 23:33:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:03:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwQTRDQzNFQjU5MjlFMkJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwQTRDQzNFQjU5MjlFMkJBAA==", "timestamp": "1768154604", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:33:26] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:33:26] [INFO] Sending instructions to 917202000200 [2026-01-11 23:33:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:33:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:33:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c1aa2365e1642c19ce485f6b7540e2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:33:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwQTRDQzNFQjU5MjlFMkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwQTRDQzNFQjU5MjlFMkJBAA==\",\"timestamp\":\"1768154604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:33:28+05:30"} [2026-01-11 23:33:29] [DEBUG] Ignoring event: delivered [2026-01-11 23:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:33:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwQTRDQzNFQjU5MjlFMkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwQTRDQzNFQjU5MjlFMkJBAA==\",\"timestamp\":\"1768154604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:33:28+05:30"} [2026-01-11 23:33:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwQTRDQzNFQjU5MjlFMkJBAA== [2026-01-11 23:34:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:04:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExNkEzNTE1OTBGRTNFMjI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExNkEzNTE1OTBGRTNFMjI0AA==", "timestamp": "1768154640", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:34:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:34:01] [INFO] Sending instructions to 917202000200 [2026-01-11 23:34:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:34:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:34:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc4879640b4449f08759510360858311", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:34:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExNkEzNTE1OTBGRTNFMjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExNkEzNTE1OTBGRTNFMjI0AA==\",\"timestamp\":\"1768154640\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:02+05:30"} [2026-01-11 23:34:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExNkEzNTE1OTBGRTNFMjI0AA== [2026-01-11 23:34:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExNkEzNTE1OTBGRTNFMjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExNkEzNTE1OTBGRTNFMjI0AA==\",\"timestamp\":\"1768154640\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:02+05:30"} [2026-01-11 23:34:02] [DEBUG] Ignoring event: delivered [2026-01-11 23:34:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:04:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3ODEzRDFEOUJCQTE3Njk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3ODEzRDFEOUJCQTE3Njk0AA==", "timestamp": "1768154644", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:34:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:34:06] [INFO] Sending instructions to 917202000200 [2026-01-11 23:34:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:34:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:34:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5a4cdc8b73a4ddabf03a49171466475", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:34:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3ODEzRDFEOUJCQTE3Njk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3ODEzRDFEOUJCQTE3Njk0AA==\",\"timestamp\":\"1768154644\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:07+05:30"} [2026-01-11 23:34:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3ODEzRDFEOUJCQTE3Njk0AA== [2026-01-11 23:34:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3ODEzRDFEOUJCQTE3Njk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ3ODEzRDFEOUJCQTE3Njk0AA==\",\"timestamp\":\"1768154644\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:07+05:30"} [2026-01-11 23:34:08] [DEBUG] Ignoring event: delivered [2026-01-11 23:34:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:04:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNkFDMTI2QjA4MkJCRDI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNkFDMTI2QjA4MkJCRDI4AA==", "timestamp": "1768154651", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:34:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:34:13] [INFO] Sending instructions to 917202000200 [2026-01-11 23:34:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:34:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:34:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca49f56906a34d44b8016306c4bffdf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:34:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNkFDMTI2QjA4MkJCRDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNkFDMTI2QjA4MkJCRDI4AA==\",\"timestamp\":\"1768154651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:13+05:30"} [2026-01-11 23:34:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNkFDMTI2QjA4MkJCRDI4AA== [2026-01-11 23:34:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNkFDMTI2QjA4MkJCRDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNkFDMTI2QjA4MkJCRDI4AA==\",\"timestamp\":\"1768154651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:13+05:30"} [2026-01-11 23:34:13] [DEBUG] Ignoring event: delivered [2026-01-11 23:34:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:04:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwNzA0Q0I0QURENzRCQkU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwNzA0Q0I0QURENzRCQkU2AA==", "timestamp": "1768154686", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:34:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:34:48] [INFO] Sending instructions to 917202000200 [2026-01-11 23:34:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:34:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:34:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "785dfe9477e544bab8d717748c210efa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwNzA0Q0I0QURENzRCQkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwNzA0Q0I0QURENzRCQkU2AA==\",\"timestamp\":\"1768154686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:50+05:30"} [2026-01-11 23:34:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwNzA0Q0I0QURENzRCQkU2AA== [2026-01-11 23:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwNzA0Q0I0QURENzRCQkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwNzA0Q0I0QURENzRCQkU2AA==\",\"timestamp\":\"1768154686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:50+05:30"} [2026-01-11 23:34:51] [DEBUG] Ignoring event: delivered [2026-01-11 23:34:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:04:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERDFBRTA1REQzQzM2RDNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERDFBRTA1REQzQzM2RDNCAA==", "timestamp": "1768154692", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:34:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:34:54] [INFO] Sending instructions to 917202000200 [2026-01-11 23:34:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:34:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:34:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35d5e66b5d8e4b21ae375cdbbfc28425", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:34:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERDFBRTA1REQzQzM2RDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERDFBRTA1REQzQzM2RDNCAA==\",\"timestamp\":\"1768154692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:57+05:30"} [2026-01-11 23:34:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERDFBRTA1REQzQzM2RDNCAA== [2026-01-11 23:34:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERDFBRTA1REQzQzM2RDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERDFBRTA1REQzQzM2RDNCAA==\",\"timestamp\":\"1768154692\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:34:57+05:30"} [2026-01-11 23:34:58] [DEBUG] Ignoring event: delivered [2026-01-11 23:34:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:04:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEMjVENDRGNEU3QzU4MEIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEMjVENDRGNEU3QzU4MEIyAA==", "timestamp": "1768154697", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:34:59] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:34:59] [INFO] Sending instructions to 917202000200 [2026-01-11 23:34:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:34:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:34:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64c4171026bd40f18c669d6ed043b23d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:35:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEMjVENDRGNEU3QzU4MEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEMjVENDRGNEU3QzU4MEIyAA==\",\"timestamp\":\"1768154697\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:01+05:30"} [2026-01-11 23:35:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEMjVENDRGNEU3QzU4MEIyAA== [2026-01-11 23:35:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:34:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEMjVENDRGNEU3QzU4MEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEMjVENDRGNEU3QzU4MEIyAA==\",\"timestamp\":\"1768154697\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:01+05:30"} [2026-01-11 23:35:02] [DEBUG] Ignoring event: delivered [2026-01-11 23:35:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:05:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjREODE0NDgwNTU4MUY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjREODE0NDgwNTU4MUY3AA==", "timestamp": "1768154702", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:35:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:35:04] [INFO] Sending instructions to 917202000200 [2026-01-11 23:35:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:35:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:35:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53f8e15f4af94d6eb63317d306b282af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:35:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjREODE0NDgwNTU4MUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjREODE0NDgwNTU4MUY3AA==\",\"timestamp\":\"1768154702\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:05+05:30"} [2026-01-11 23:35:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjREODE0NDgwNTU4MUY3AA== [2026-01-11 23:35:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjREODE0NDgwNTU4MUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMjREODE0NDgwNTU4MUY3AA==\",\"timestamp\":\"1768154702\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:05+05:30"} [2026-01-11 23:35:05] [DEBUG] Ignoring event: delivered [2026-01-11 23:35:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:05:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2MDlFQTM2MTU1NDQwNDI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2MDlFQTM2MTU1NDQwNDI4AA==", "timestamp": "1768154738", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:35:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:35:39] [INFO] Sending instructions to 917202000200 [2026-01-11 23:35:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:35:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:35:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3cc278f239ad4a73ba19751f7208214f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:35:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2MDlFQTM2MTU1NDQwNDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2MDlFQTM2MTU1NDQwNDI4AA==\",\"timestamp\":\"1768154738\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:42+05:30"} [2026-01-11 23:35:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2MDlFQTM2MTU1NDQwNDI4AA== [2026-01-11 23:35:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2MDlFQTM2MTU1NDQwNDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM2MDlFQTM2MTU1NDQwNDI4AA==\",\"timestamp\":\"1768154738\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:42+05:30"} [2026-01-11 23:35:42] [DEBUG] Ignoring event: delivered [2026-01-11 23:35:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:05:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzQTYyNDM0RTY2RjBCMzlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzQTYyNDM0RTY2RjBCMzlBAA==", "timestamp": "1768154742", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:35:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:35:45] [INFO] Sending instructions to 917202000200 [2026-01-11 23:35:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:35:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:35:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b8d97eef9684bcab5c23d0a5034be5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzQTYyNDM0RTY2RjBCMzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzQTYyNDM0RTY2RjBCMzlBAA==\",\"timestamp\":\"1768154742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:47+05:30"} [2026-01-11 23:35:48] [DEBUG] Ignoring event: delivered [2026-01-11 23:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzQTYyNDM0RTY2RjBCMzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzQTYyNDM0RTY2RjBCMzlBAA==\",\"timestamp\":\"1768154742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:47+05:30"} [2026-01-11 23:35:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzQTYyNDM0RTY2RjBCMzlBAA== [2026-01-11 23:35:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:05:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgwNzVEMEE3MDNEQkVDOTlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgwNzVEMEE3MDNEQkVDOTlGAA==", "timestamp": "1768154748", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:35:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:35:50] [INFO] Sending instructions to 917202000200 [2026-01-11 23:35:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:35:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:35:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "426b04dd7c96438bab0c1230eb2162af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:35:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgwNzVEMEE3MDNEQkVDOTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgwNzVEMEE3MDNEQkVDOTlGAA==\",\"timestamp\":\"1768154748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:53+05:30"} [2026-01-11 23:35:54] [DEBUG] Ignoring event: delivered [2026-01-11 23:35:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgwNzVEMEE3MDNEQkVDOTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgwNzVEMEE3MDNEQkVDOTlGAA==\",\"timestamp\":\"1768154748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:53+05:30"} [2026-01-11 23:35:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgwNzVEMEE3MDNEQkVDOTlGAA== [2026-01-11 23:35:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:05:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3N0JGNjA1QjRGMENCOTc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3N0JGNjA1QjRGMENCOTc1AA==", "timestamp": "1768154753", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:35:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:35:55] [INFO] Sending instructions to 917202000200 [2026-01-11 23:35:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:35:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:35:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba46a31c9ad746cfb0e0358e6a2d2795", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3N0JGNjA1QjRGMENCOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3N0JGNjA1QjRGMENCOTc1AA==\",\"timestamp\":\"1768154753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:57+05:30"} [2026-01-11 23:35:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3N0JGNjA1QjRGMENCOTc1AA== [2026-01-11 23:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3N0JGNjA1QjRGMENCOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3N0JGNjA1QjRGMENCOTc1AA==\",\"timestamp\":\"1768154753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:35:57+05:30"} [2026-01-11 23:35:57] [DEBUG] Ignoring event: delivered [2026-01-11 23:36:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:06:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFNTE2RkI3ODFCOEVBRkREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFNTE2RkI3ODFCOEVBRkREAA==", "timestamp": "1768154789", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:36:32] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:36:32] [INFO] Sending instructions to 917202000200 [2026-01-11 23:36:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:36:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:36:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb898dae0b7f4a4abdbace84e7afdfde", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:36:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFNTE2RkI3ODFCOEVBRkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFNTE2RkI3ODFCOEVBRkREAA==\",\"timestamp\":\"1768154789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:36:33+05:30"} [2026-01-11 23:36:34] [DEBUG] Ignoring event: delivered [2026-01-11 23:36:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFNTE2RkI3ODFCOEVBRkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFNTE2RkI3ODFCOEVBRkREAA==\",\"timestamp\":\"1768154789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:36:33+05:30"} [2026-01-11 23:36:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFNTE2RkI3ODFCOEVBRkREAA== [2026-01-11 23:36:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:06:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4QkIzNjlFNkREQjBFMzREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4QkIzNjlFNkREQjBFMzREAA==", "timestamp": "1768154795", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:36:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:36:37] [INFO] Sending instructions to 917202000200 [2026-01-11 23:36:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:36:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:36:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef64ff636a574fa8b056f49d2860e94a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:36:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4QkIzNjlFNkREQjBFMzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4QkIzNjlFNkREQjBFMzREAA==\",\"timestamp\":\"1768154795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:36:37+05:30"} [2026-01-11 23:36:38] [DEBUG] Ignoring event: delivered [2026-01-11 23:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:36:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4QkIzNjlFNkREQjBFMzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4QkIzNjlFNkREQjBFMzREAA==\",\"timestamp\":\"1768154795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:36:37+05:30"} [2026-01-11 23:36:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI4QkIzNjlFNkREQjBFMzREAA== [2026-01-11 23:36:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:06:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY1NDlGMTYyQzU0MjFBN0UwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY1NDlGMTYyQzU0MjFBN0UwAA==", "timestamp": "1768154800", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:36:42] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:36:42] [INFO] Sending instructions to 917202000200 [2026-01-11 23:36:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:36:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:36:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "315cbdb609084aa6bfe1cf8ec3160ed0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:36:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY1NDlGMTYyQzU0MjFBN0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY1NDlGMTYyQzU0MjFBN0UwAA==\",\"timestamp\":\"1768154800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:36:42+05:30"} [2026-01-11 23:36:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY1NDlGMTYyQzU0MjFBN0UwAA== [2026-01-11 23:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:36:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY1NDlGMTYyQzU0MjFBN0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzY1NDlGMTYyQzU0MjFBN0UwAA==\",\"timestamp\":\"1768154800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:36:42+05:30"} [2026-01-11 23:36:43] [DEBUG] Ignoring event: delivered [2026-01-11 23:37:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:07:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MjM5NkUwNTIzQzQ1RDQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MjM5NkUwNTIzQzQ1RDQ3AA==", "timestamp": "1768154836", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:37:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:37:18] [INFO] Sending instructions to 917202000200 [2026-01-11 23:37:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:37:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:37:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfa915fa4f1d4bf0ad4eda4c626c02b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:37:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:37:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MjM5NkUwNTIzQzQ1RDQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MjM5NkUwNTIzQzQ1RDQ3AA==\",\"timestamp\":\"1768154836\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:37:18+05:30"} [2026-01-11 23:37:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MjM5NkUwNTIzQzQ1RDQ3AA== [2026-01-11 23:37:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:37:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MjM5NkUwNTIzQzQ1RDQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU5MjM5NkUwNTIzQzQ1RDQ3AA==\",\"timestamp\":\"1768154836\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:37:18+05:30"} [2026-01-11 23:37:19] [DEBUG] Ignoring event: delivered [2026-01-11 23:37:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:07:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4ODEzNDJDRTQ1N0M5RjVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4ODEzNDJDRTQ1N0M5RjVCAA==", "timestamp": "1768154841", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:37:23] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:37:23] [INFO] Sending instructions to 917202000200 [2026-01-11 23:37:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:37:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:37:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7573a7fad50545ea813249cd582d61d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:37:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:37:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4ODEzNDJDRTQ1N0M5RjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4ODEzNDJDRTQ1N0M5RjVCAA==\",\"timestamp\":\"1768154841\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:37:23+05:30"} [2026-01-11 23:37:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4ODEzNDJDRTQ1N0M5RjVCAA== [2026-01-11 23:37:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:37:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4ODEzNDJDRTQ1N0M5RjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA4ODEzNDJDRTQ1N0M5RjVCAA==\",\"timestamp\":\"1768154841\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:37:23+05:30"} [2026-01-11 23:37:24] [DEBUG] Ignoring event: delivered [2026-01-11 23:37:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:07:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QTY2MkEzRTE4NjJEOTEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QTY2MkEzRTE4NjJEOTEwAA==", "timestamp": "1768154846", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:37:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:37:28] [INFO] Sending instructions to 917202000200 [2026-01-11 23:37:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:37:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:37:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46d1349601d74fec9fac637b7273a48e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:37:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QTY2MkEzRTE4NjJEOTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QTY2MkEzRTE4NjJEOTEwAA==\",\"timestamp\":\"1768154846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:37:30+05:30"} [2026-01-11 23:37:31] [DEBUG] Ignoring event: delivered [2026-01-11 23:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:37:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QTY2MkEzRTE4NjJEOTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QTY2MkEzRTE4NjJEOTEwAA==\",\"timestamp\":\"1768154846\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:37:30+05:30"} [2026-01-11 23:37:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1QTY2MkEzRTE4NjJEOTEwAA== [2026-01-11 23:38:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:08:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc3N0Q1MTNDQUJCOTdGMzM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc3N0Q1MTNDQUJCOTdGMzM0AA==", "timestamp": "1768154882", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:38:04] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:38:04] [INFO] Sending instructions to 917202000200 [2026-01-11 23:38:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:38:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:38:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc19dab726ce443b88fddf5144688ec0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:38:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc3N0Q1MTNDQUJCOTdGMzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc3N0Q1MTNDQUJCOTdGMzM0AA==\",\"timestamp\":\"1768154882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:05+05:30"} [2026-01-11 23:38:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc3N0Q1MTNDQUJCOTdGMzM0AA== [2026-01-11 23:38:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc3N0Q1MTNDQUJCOTdGMzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTc3N0Q1MTNDQUJCOTdGMzM0AA==\",\"timestamp\":\"1768154882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:05+05:30"} [2026-01-11 23:38:05] [DEBUG] Ignoring event: delivered [2026-01-11 23:38:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:08:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NTAxQUNERUUwMzhCMzY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NTAxQUNERUUwMzhCMzY4AA==", "timestamp": "1768154887", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:38:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:38:09] [INFO] Sending instructions to 917202000200 [2026-01-11 23:38:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:38:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:38:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a45268c3ba6a4f1392e2fc27e5d2c215", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:38:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NTAxQUNERUUwMzhCMzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NTAxQUNERUUwMzhCMzY4AA==\",\"timestamp\":\"1768154887\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:11+05:30"} [2026-01-11 23:38:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NTAxQUNERUUwMzhCMzY4AA== [2026-01-11 23:38:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NTAxQUNERUUwMzhCMzY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NTAxQUNERUUwMzhCMzY4AA==\",\"timestamp\":\"1768154887\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:11+05:30"} [2026-01-11 23:38:11] [DEBUG] Ignoring event: delivered [2026-01-11 23:38:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:08:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFQ0M3QzJBNDg4NTNDMDkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFQ0M3QzJBNDg4NTNDMDkxAA==", "timestamp": "1768154892", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:38:14] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:38:14] [INFO] Sending instructions to 917202000200 [2026-01-11 23:38:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:38:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:38:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99f9de5f36404c13bf1afce83bf80de1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFQ0M3QzJBNDg4NTNDMDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFQ0M3QzJBNDg4NTNDMDkxAA==\",\"timestamp\":\"1768154892\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:15+05:30"} [2026-01-11 23:38:15] [DEBUG] Ignoring event: delivered [2026-01-11 23:38:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFQ0M3QzJBNDg4NTNDMDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFQ0M3QzJBNDg4NTNDMDkxAA==\",\"timestamp\":\"1768154892\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:15+05:30"} [2026-01-11 23:38:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFQ0M3QzJBNDg4NTNDMDkxAA== [2026-01-11 23:38:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:08:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCRjkzMDMzNTZCQjMyNkVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCRjkzMDMzNTZCQjMyNkVBAA==", "timestamp": "1768154897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:38:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:38:19] [INFO] Sending instructions to 917202000200 [2026-01-11 23:38:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:38:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:38:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef69b26a6f924e03b60a51a1186180ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:38:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCRjkzMDMzNTZCQjMyNkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCRjkzMDMzNTZCQjMyNkVBAA==\",\"timestamp\":\"1768154897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:23+05:30"} [2026-01-11 23:38:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCRjkzMDMzNTZCQjMyNkVBAA== [2026-01-11 23:38:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCRjkzMDMzNTZCQjMyNkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCRjkzMDMzNTZCQjMyNkVBAA==\",\"timestamp\":\"1768154897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:23+05:30"} [2026-01-11 23:38:23] [DEBUG] Ignoring event: delivered [2026-01-11 23:38:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:08:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCRTQ3RjNCMTJCOTEwQzVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCRTQ3RjNCMTJCOTEwQzVEAA==", "timestamp": "1768154933", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:38:55] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:38:55] [INFO] Sending instructions to 917202000200 [2026-01-11 23:38:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:38:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:38:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97b0c85af84148c6a13a8625d72c824b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:38:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCRTQ3RjNCMTJCOTEwQzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCRTQ3RjNCMTJCOTEwQzVEAA==\",\"timestamp\":\"1768154933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:56+05:30"} [2026-01-11 23:38:57] [DEBUG] Ignoring event: delivered [2026-01-11 23:38:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:38:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCRTQ3RjNCMTJCOTEwQzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCRTQ3RjNCMTJCOTEwQzVEAA==\",\"timestamp\":\"1768154933\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:38:56+05:30"} [2026-01-11 23:38:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCRTQ3RjNCMTJCOTEwQzVEAA== [2026-01-11 23:39:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:09:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkMyRDFDRDVBRkM1ODJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkMyRDFDRDVBRkM1ODJGAA==", "timestamp": "1768154938", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:39:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:39:00] [INFO] Sending instructions to 917202000200 [2026-01-11 23:39:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:39:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:39:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63b1ea49b1c448869e22f43075662e20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:39:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkMyRDFDRDVBRkM1ODJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkMyRDFDRDVBRkM1ODJGAA==\",\"timestamp\":\"1768154938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:02+05:30"} [2026-01-11 23:39:04] [DEBUG] Ignoring event: delivered [2026-01-11 23:39:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkMyRDFDRDVBRkM1ODJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkMyRDFDRDVBRkM1ODJGAA==\",\"timestamp\":\"1768154938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:02+05:30"} [2026-01-11 23:39:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkMyRDFDRDVBRkM1ODJGAA== [2026-01-11 23:39:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:09:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdGMjNBRjA3MkI2ODkyQzNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdGMjNBRjA3MkI2ODkyQzNDAA==", "timestamp": "1768154943", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:39:05] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:39:05] [INFO] Sending instructions to 917202000200 [2026-01-11 23:39:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:39:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:39:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed20a236ecd74a7d841cd77671050d01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:39:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdGMjNBRjA3MkI2ODkyQzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdGMjNBRjA3MkI2ODkyQzNDAA==\",\"timestamp\":\"1768154943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:07+05:30"} [2026-01-11 23:39:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdGMjNBRjA3MkI2ODkyQzNDAA== [2026-01-11 23:39:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdGMjNBRjA3MkI2ODkyQzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdGMjNBRjA3MkI2ODkyQzNDAA==\",\"timestamp\":\"1768154943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:07+05:30"} [2026-01-11 23:39:08] [DEBUG] Ignoring event: delivered [2026-01-11 23:39:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:09:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFN0Y2REY2OUFERDE0RjJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFN0Y2REY2OUFERDE0RjJEAA==", "timestamp": "1768154980", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:39:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:39:42] [INFO] Sending instructions to 917202000200 [2026-01-11 23:39:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:39:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:39:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4bc769c163124e2c8bd88f8daa38e1c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:39:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFN0Y2REY2OUFERDE0RjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFN0Y2REY2OUFERDE0RjJEAA==\",\"timestamp\":\"1768154980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:43+05:30"} [2026-01-11 23:39:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFN0Y2REY2OUFERDE0RjJEAA== [2026-01-11 23:39:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFN0Y2REY2OUFERDE0RjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVFN0Y2REY2OUFERDE0RjJEAA==\",\"timestamp\":\"1768154980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:43+05:30"} [2026-01-11 23:39:43] [DEBUG] Ignoring event: delivered [2026-01-11 23:39:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:09:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QjUyM0MxQTY4OEM2MjI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QjUyM0MxQTY4OEM2MjI2AA==", "timestamp": "1768154986", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:39:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:39:47] [INFO] Sending instructions to 917202000200 [2026-01-11 23:39:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:39:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:39:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff82d5954a8c4639becb82cf7b8033e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:39:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QjUyM0MxQTY4OEM2MjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QjUyM0MxQTY4OEM2MjI2AA==\",\"timestamp\":\"1768154986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:49+05:30"} [2026-01-11 23:39:50] [DEBUG] Ignoring event: delivered [2026-01-11 23:39:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QjUyM0MxQTY4OEM2MjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QjUyM0MxQTY4OEM2MjI2AA==\",\"timestamp\":\"1768154986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:49+05:30"} [2026-01-11 23:39:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QjUyM0MxQTY4OEM2MjI2AA== [2026-01-11 23:39:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:09:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxODBGRTM2RkYyRDMwRTdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxODBGRTM2RkYyRDMwRTdBAA==", "timestamp": "1768154990", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:39:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:39:52] [INFO] Sending instructions to 917202000200 [2026-01-11 23:39:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:39:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:39:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdf250cbb15a432293ee6f690fae0ebb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:39:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxODBGRTM2RkYyRDMwRTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxODBGRTM2RkYyRDMwRTdBAA==\",\"timestamp\":\"1768154990\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:53+05:30"} [2026-01-11 23:39:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxODBGRTM2RkYyRDMwRTdBAA== [2026-01-11 23:39:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:39:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxODBGRTM2RkYyRDMwRTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxODBGRTM2RkYyRDMwRTdBAA==\",\"timestamp\":\"1768154990\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:39:53+05:30"} [2026-01-11 23:39:54] [DEBUG] Ignoring event: delivered [2026-01-11 23:40:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:10:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMjNCRkY4MDAwNkRCM0FEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMjNCRkY4MDAwNkRCM0FEAA==", "timestamp": "1768155026", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:40:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:40:28] [INFO] Sending instructions to 917202000200 [2026-01-11 23:40:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:40:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:40:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6457f93d68e94225b811ae3c758e5e5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:40:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMjNCRkY4MDAwNkRCM0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMjNCRkY4MDAwNkRCM0FEAA==\",\"timestamp\":\"1768155026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:40:30+05:30"} [2026-01-11 23:40:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMjNCRkY4MDAwNkRCM0FEAA== [2026-01-11 23:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:40:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMjNCRkY4MDAwNkRCM0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMjNCRkY4MDAwNkRCM0FEAA==\",\"timestamp\":\"1768155026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:40:30+05:30"} [2026-01-11 23:40:31] [DEBUG] Ignoring event: delivered [2026-01-11 23:40:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:10:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMTU5QTcwQzUyN0FEMDYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMTU5QTcwQzUyN0FEMDYyAA==", "timestamp": "1768155031", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:40:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:40:33] [INFO] Sending instructions to 917202000200 [2026-01-11 23:40:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:40:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:40:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a67e5ed76ed4e8ca6371fa109518dec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:40:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:40:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMTU5QTcwQzUyN0FEMDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMTU5QTcwQzUyN0FEMDYyAA==\",\"timestamp\":\"1768155031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:40:33+05:30"} [2026-01-11 23:40:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMTU5QTcwQzUyN0FEMDYyAA== [2026-01-11 23:40:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:40:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMTU5QTcwQzUyN0FEMDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMwMTU5QTcwQzUyN0FEMDYyAA==\",\"timestamp\":\"1768155031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:40:33+05:30"} [2026-01-11 23:40:34] [DEBUG] Ignoring event: delivered [2026-01-11 23:40:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:10:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzNkE2REZBNTMxNTkyRkFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzNkE2REZBNTMxNTkyRkFDAA==", "timestamp": "1768155036", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:40:38] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:40:38] [INFO] Sending instructions to 917202000200 [2026-01-11 23:40:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:40:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:40:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a70e954a2854f878671772a0e88d6a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:40:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:40:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzNkE2REZBNTMxNTkyRkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzNkE2REZBNTMxNTkyRkFDAA==\",\"timestamp\":\"1768155036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:40:42+05:30"} [2026-01-11 23:40:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzNkE2REZBNTMxNTkyRkFDAA== [2026-01-11 23:40:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:40:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzNkE2REZBNTMxNTkyRkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEzNkE2REZBNTMxNTkyRkFDAA==\",\"timestamp\":\"1768155036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:40:42+05:30"} [2026-01-11 23:40:43] [DEBUG] Ignoring event: delivered [2026-01-11 23:41:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:11:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3QzNEMkExMjczNTc2Mzk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3QzNEMkExMjczNTc2Mzk2AA==", "timestamp": "1768155071", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:41:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:41:13] [INFO] Sending instructions to 917202000200 [2026-01-11 23:41:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:41:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:41:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed7899c2b95346bc92d0595343a0d825", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:41:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:41:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3QzNEMkExMjczNTc2Mzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3QzNEMkExMjczNTc2Mzk2AA==\",\"timestamp\":\"1768155071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:41:16+05:30"} [2026-01-11 23:41:16] [DEBUG] Ignoring event: delivered [2026-01-11 23:41:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:41:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3QzNEMkExMjczNTc2Mzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3QzNEMkExMjczNTc2Mzk2AA==\",\"timestamp\":\"1768155071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:41:15+05:30"} [2026-01-11 23:41:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM3QzNEMkExMjczNTc2Mzk2AA== [2026-01-11 23:41:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:11:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDNTA4NUI4NTUxOEU1NTQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDNTA4NUI4NTUxOEU1NTQ2AA==", "timestamp": "1768155076", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:41:18] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:41:18] [INFO] Sending instructions to 917202000200 [2026-01-11 23:41:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:41:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:41:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eca885b0ab984b99ad205e521887f88a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:41:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:41:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDNTA4NUI4NTUxOEU1NTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDNTA4NUI4NTUxOEU1NTQ2AA==\",\"timestamp\":\"1768155076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:41:19+05:30"} [2026-01-11 23:41:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDNTA4NUI4NTUxOEU1NTQ2AA== [2026-01-11 23:41:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:41:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDNTA4NUI4NTUxOEU1NTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDNTA4NUI4NTUxOEU1NTQ2AA==\",\"timestamp\":\"1768155076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:41:19+05:30"} [2026-01-11 23:41:20] [DEBUG] Ignoring event: delivered [2026-01-11 23:41:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:11:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCMUFGNEUyNTA5Q0Q5OEU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCMUFGNEUyNTA5Q0Q5OEU1AA==", "timestamp": "1768155081", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:41:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:41:23] [INFO] Sending instructions to 917202000200 [2026-01-11 23:41:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:41:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:41:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d0a2b1c33e14436bc6f10caa7c07b4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:41:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCMUFGNEUyNTA5Q0Q5OEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCMUFGNEUyNTA5Q0Q5OEU1AA==\",\"timestamp\":\"1768155081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:41:23+05:30"} [2026-01-11 23:41:24] [DEBUG] Ignoring event: delivered [2026-01-11 23:41:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCMUFGNEUyNTA5Q0Q5OEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCMUFGNEUyNTA5Q0Q5OEU1AA==\",\"timestamp\":\"1768155081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:41:23+05:30"} [2026-01-11 23:41:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCMUFGNEUyNTA5Q0Q5OEU1AA== [2026-01-11 23:41:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:11:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDNDA1NzZGQUMzNDJGQzUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDNDA1NzZGQUMzNDJGQzUxAA==", "timestamp": "1768155117", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:41:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:41:58] [INFO] Sending instructions to 917202000200 [2026-01-11 23:41:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:41:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:41:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e31721e4f0714823b206f5781230a914", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:42:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:12:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2QzdEQzc4Q0ExNTVBMDNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2QzdEQzc4Q0ExNTVBMDNGAA==", "timestamp": "1768155122", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:42:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:42:03] [INFO] Sending instructions to 917202000200 [2026-01-11 23:42:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:42:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:42:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "022e5f94505949e38a8a3aad27700160", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:42:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:12:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDRkE0QkM3NjY3Qzk4MTA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDRkE0QkM3NjY3Qzk4MTA0AA==", "timestamp": "1768155126", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:42:08] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:42:08] [INFO] Sending instructions to 917202000200 [2026-01-11 23:42:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:42:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:42:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "066886c0539048c7a0ffb108ac905729", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:42:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:41:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDNDA1NzZGQUMzNDJGQzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDNDA1NzZGQUMzNDJGQzUxAA==\",\"timestamp\":\"1768155117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:07+05:30"} [2026-01-11 23:42:09] [DEBUG] Ignoring event: delivered [2026-01-11 23:42:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:41:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDNDA1NzZGQUMzNDJGQzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDNDA1NzZGQUMzNDJGQzUxAA==\",\"timestamp\":\"1768155117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:07+05:30"} [2026-01-11 23:42:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDNDA1NzZGQUMzNDJGQzUxAA== [2026-01-11 23:42:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:12:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzRTFBOTQ3RTNDN0ZGQzhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzRTFBOTQ3RTNDN0ZGQzhEAA==", "timestamp": "1768155131", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:42:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:42:13] [INFO] Sending instructions to 917202000200 [2026-01-11 23:42:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:42:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:42:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9126245bc06d46e0b23278098abb1108", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:42:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2QzdEQzc4Q0ExNTVBMDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2QzdEQzc4Q0ExNTVBMDNGAA==\",\"timestamp\":\"1768155122\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:13+05:30"} [2026-01-11 23:42:14] [DEBUG] Ignoring event: delivered [2026-01-11 23:42:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDRkE0QkM3NjY3Qzk4MTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDRkE0QkM3NjY3Qzk4MTA0AA==\",\"timestamp\":\"1768155126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:13+05:30"} [2026-01-11 23:42:14] [DEBUG] Ignoring event: delivered [2026-01-11 23:42:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2QzdEQzc4Q0ExNTVBMDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2QzdEQzc4Q0ExNTVBMDNGAA==\",\"timestamp\":\"1768155122\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:13+05:30"} [2026-01-11 23:42:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI2QzdEQzc4Q0ExNTVBMDNGAA== [2026-01-11 23:42:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDRkE0QkM3NjY3Qzk4MTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDRkE0QkM3NjY3Qzk4MTA0AA==\",\"timestamp\":\"1768155126\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:13+05:30"} [2026-01-11 23:42:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDRkE0QkM3NjY3Qzk4MTA0AA== [2026-01-11 23:42:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzRTFBOTQ3RTNDN0ZGQzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzRTFBOTQ3RTNDN0ZGQzhEAA==\",\"timestamp\":\"1768155131\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:18+05:30"} [2026-01-11 23:42:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzRTFBOTQ3RTNDN0ZGQzhEAA== [2026-01-11 23:42:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzRTFBOTQ3RTNDN0ZGQzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzRTFBOTQ3RTNDN0ZGQzhEAA==\",\"timestamp\":\"1768155131\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:18+05:30"} [2026-01-11 23:42:19] [DEBUG] Ignoring event: delivered [2026-01-11 23:42:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:12:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5RUVDMTU1NkIyOTkxQTczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5RUVDMTU1NkIyOTkxQTczAA==", "timestamp": "1768155167", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:42:49] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:42:49] [INFO] Sending instructions to 917202000200 [2026-01-11 23:42:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:42:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:42:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a79a867c8c0744599809ab17d0c69fca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:42:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5RUVDMTU1NkIyOTkxQTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5RUVDMTU1NkIyOTkxQTczAA==\",\"timestamp\":\"1768155167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:52+05:30"} [2026-01-11 23:42:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5RUVDMTU1NkIyOTkxQTczAA== [2026-01-11 23:42:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5RUVDMTU1NkIyOTkxQTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk5RUVDMTU1NkIyOTkxQTczAA==\",\"timestamp\":\"1768155167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:52+05:30"} [2026-01-11 23:42:53] [DEBUG] Ignoring event: delivered [2026-01-11 23:42:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:12:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEMEYzMDkwM0I3N0RDQThBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEMEYzMDkwM0I3N0RDQThBAA==", "timestamp": "1768155172", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:42:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:42:54] [INFO] Sending instructions to 917202000200 [2026-01-11 23:42:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:42:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:42:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "999ba2a31ea846d6a088091bac7f4e15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:42:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:12:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFOTU0OURCNUQxMjlENEE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFOTU0OURCNUQxMjlENEE1AA==", "timestamp": "1768155177", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:42:58] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:42:58] [INFO] Sending instructions to 917202000200 [2026-01-11 23:42:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:42:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:42:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b39fdd4f0f2c4af586dfaca7729c0686", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFOTU0OURCNUQxMjlENEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFOTU0OURCNUQxMjlENEE1AA==\",\"timestamp\":\"1768155177\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:59+05:30"} [2026-01-11 23:43:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFOTU0OURCNUQxMjlENEE1AA== [2026-01-11 23:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEMEYzMDkwM0I3N0RDQThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEMEYzMDkwM0I3N0RDQThBAA==\",\"timestamp\":\"1768155172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:59+05:30"} [2026-01-11 23:43:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEMEYzMDkwM0I3N0RDQThBAA== [2026-01-11 23:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFOTU0OURCNUQxMjlENEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFOTU0OURCNUQxMjlENEE1AA==\",\"timestamp\":\"1768155177\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:59+05:30"} [2026-01-11 23:43:00] [DEBUG] Ignoring event: delivered [2026-01-11 23:43:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:42:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEMEYzMDkwM0I3N0RDQThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlEMEYzMDkwM0I3N0RDQThBAA==\",\"timestamp\":\"1768155172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:42:59+05:30"} [2026-01-11 23:43:00] [DEBUG] Ignoring event: delivered [2026-01-11 23:43:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:13:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQzc1MTkxQTc3RkY5NTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQzc1MTkxQTc3RkY5NTYxAA==", "timestamp": "1768155212", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:43:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:43:34] [INFO] Sending instructions to 917202000200 [2026-01-11 23:43:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:43:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:43:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81e9d69e0b6f4986b523846f702c8d3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:43:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:43:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQzc1MTkxQTc3RkY5NTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQzc1MTkxQTc3RkY5NTYxAA==\",\"timestamp\":\"1768155212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:43:36+05:30"} [2026-01-11 23:43:36] [DEBUG] Ignoring event: delivered [2026-01-11 23:43:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:43:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQzc1MTkxQTc3RkY5NTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQzc1MTkxQTc3RkY5NTYxAA==\",\"timestamp\":\"1768155212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:43:36+05:30"} [2026-01-11 23:43:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYwQzc1MTkxQTc3RkY5NTYxAA== [2026-01-11 23:43:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:13:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RjFCN0NBOTg5MEEyNkNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RjFCN0NBOTg5MEEyNkNFAA==", "timestamp": "1768155217", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:43:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:43:39] [INFO] Sending instructions to 917202000200 [2026-01-11 23:43:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:43:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:43:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2bd0b793817c46fdb69501ad594d231f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:43:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RjFCN0NBOTg5MEEyNkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RjFCN0NBOTg5MEEyNkNFAA==\",\"timestamp\":\"1768155217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:43:41+05:30"} [2026-01-11 23:43:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RjFCN0NBOTg5MEEyNkNFAA== [2026-01-11 23:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:43:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RjFCN0NBOTg5MEEyNkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ5RjFCN0NBOTg5MEEyNkNFAA==\",\"timestamp\":\"1768155217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:43:41+05:30"} [2026-01-11 23:43:42] [DEBUG] Ignoring event: delivered [2026-01-11 23:43:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:13:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MjZCQ0IyOUUxRTdBQ0QyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MjZCQ0IyOUUxRTdBQ0QyAA==", "timestamp": "1768155221", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:43:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:43:43] [INFO] Sending instructions to 917202000200 [2026-01-11 23:43:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:43:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:43:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0542b268d8984a54a29a4f2563235c78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:43:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:43:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MjZCQ0IyOUUxRTdBQ0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MjZCQ0IyOUUxRTdBQ0QyAA==\",\"timestamp\":\"1768155221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:43:45+05:30"} [2026-01-11 23:43:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MjZCQ0IyOUUxRTdBQ0QyAA== [2026-01-11 23:43:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:43:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MjZCQ0IyOUUxRTdBQ0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2MjZCQ0IyOUUxRTdBQ0QyAA==\",\"timestamp\":\"1768155221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:43:45+05:30"} [2026-01-11 23:43:46] [DEBUG] Ignoring event: delivered [2026-01-11 23:44:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:14:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRkMyM0EyQkMxRUVBN0E4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRkMyM0EyQkMxRUVBN0E4AA==", "timestamp": "1768155257", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:44:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:44:19] [INFO] Sending instructions to 917202000200 [2026-01-11 23:44:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:44:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:44:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8bc0e3e25d2647b98dec4f33bafceacc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:44:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:44:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRkMyM0EyQkMxRUVBN0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRkMyM0EyQkMxRUVBN0E4AA==\",\"timestamp\":\"1768155257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:44:20+05:30"} [2026-01-11 23:44:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRkMyM0EyQkMxRUVBN0E4AA== [2026-01-11 23:44:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:44:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRkMyM0EyQkMxRUVBN0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRkMyM0EyQkMxRUVBN0E4AA==\",\"timestamp\":\"1768155257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:44:20+05:30"} [2026-01-11 23:44:20] [DEBUG] Ignoring event: delivered [2026-01-11 23:44:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:14:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDM0UzQjc2RjAyMEZCQkM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDM0UzQjc2RjAyMEZCQkM2AA==", "timestamp": "1768155262", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:44:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:44:24] [INFO] Sending instructions to 917202000200 [2026-01-11 23:44:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:44:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:44:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6c592f73eff4953a44163567326b08e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:44:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:14:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwMzgxNTYwQkRGMkFDMzUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwMzgxNTYwQkRGMkFDMzUxAA==", "timestamp": "1768155267", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:44:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:44:29] [INFO] Sending instructions to 917202000200 [2026-01-11 23:44:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:44:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:44:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8a3918df03d4699949453a8bb06c22e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:44:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDM0UzQjc2RjAyMEZCQkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDM0UzQjc2RjAyMEZCQkM2AA==\",\"timestamp\":\"1768155262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:44:30+05:30"} [2026-01-11 23:44:31] [DEBUG] Ignoring event: delivered [2026-01-11 23:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:44:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDM0UzQjc2RjAyMEZCQkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDM0UzQjc2RjAyMEZCQkM2AA==\",\"timestamp\":\"1768155262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:44:30+05:30"} [2026-01-11 23:44:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERDM0UzQjc2RjAyMEZCQkM2AA== [2026-01-11 23:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:44:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwMzgxNTYwQkRGMkFDMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwMzgxNTYwQkRGMkFDMzUxAA==\",\"timestamp\":\"1768155267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:44:30+05:30"} [2026-01-11 23:44:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwMzgxNTYwQkRGMkFDMzUxAA== [2026-01-11 23:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:44:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwMzgxNTYwQkRGMkFDMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzcwMzgxNTYwQkRGMkFDMzUxAA==\",\"timestamp\":\"1768155267\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:44:30+05:30"} [2026-01-11 23:44:31] [DEBUG] Ignoring event: delivered [2026-01-11 23:44:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:14:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MUQxOEVGN0RCRDUyMDE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MUQxOEVGN0RCRDUyMDE1AA==", "timestamp": "1768155272", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:44:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:44:33] [INFO] Sending instructions to 917202000200 [2026-01-11 23:44:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:44:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:44:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "573e13ea94c04b1d859cd4beb2ff7530", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:44:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MUQxOEVGN0RCRDUyMDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MUQxOEVGN0RCRDUyMDE1AA==\",\"timestamp\":\"1768155272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:44:35+05:30"} [2026-01-11 23:44:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MUQxOEVGN0RCRDUyMDE1AA== [2026-01-11 23:44:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MUQxOEVGN0RCRDUyMDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0MUQxOEVGN0RCRDUyMDE1AA==\",\"timestamp\":\"1768155272\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:44:35+05:30"} [2026-01-11 23:44:35] [DEBUG] Ignoring event: delivered [2026-01-11 23:45:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:15:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGNTg2RTE4NUZENzBDQTc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGNTg2RTE4NUZENzBDQTc3AA==", "timestamp": "1768155307", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:45:09] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:45:09] [INFO] Sending instructions to 917202000200 [2026-01-11 23:45:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:45:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:45:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57d8732f306d46db914ec7196c1c0014", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:45:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGNTg2RTE4NUZENzBDQTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGNTg2RTE4NUZENzBDQTc3AA==\",\"timestamp\":\"1768155307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:45:11+05:30"} [2026-01-11 23:45:12] [DEBUG] Ignoring event: delivered [2026-01-11 23:45:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGNTg2RTE4NUZENzBDQTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGNTg2RTE4NUZENzBDQTc3AA==\",\"timestamp\":\"1768155307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:45:11+05:30"} [2026-01-11 23:45:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGNTg2RTE4NUZENzBDQTc3AA== [2026-01-11 23:45:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:15:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1REY1M0ZBREE3MTRCNTFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1REY1M0ZBREE3MTRCNTFFAA==", "timestamp": "1768155312", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:45:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:45:14] [INFO] Sending instructions to 917202000200 [2026-01-11 23:45:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:45:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:45:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b42c9ef41919429a8dbc961b2d08a96b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:45:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:45:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1REY1M0ZBREE3MTRCNTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1REY1M0ZBREE3MTRCNTFFAA==\",\"timestamp\":\"1768155312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:45:17+05:30"} [2026-01-11 23:45:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1REY1M0ZBREE3MTRCNTFFAA== [2026-01-11 23:45:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:45:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1REY1M0ZBREE3MTRCNTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY1REY1M0ZBREE3MTRCNTFFAA==\",\"timestamp\":\"1768155312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:45:17+05:30"} [2026-01-11 23:45:18] [DEBUG] Ignoring event: delivered [2026-01-11 23:45:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:15:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MUQwMzVDODYwNzNDQjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MUQwMzVDODYwNzNDQjAwAA==", "timestamp": "1768155317", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:45:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:45:19] [INFO] Sending instructions to 917202000200 [2026-01-11 23:45:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:45:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:45:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5ac6ff58a8d4ba69e470052061075ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:45:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:45:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MUQwMzVDODYwNzNDQjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MUQwMzVDODYwNzNDQjAwAA==\",\"timestamp\":\"1768155317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:45:22+05:30"} [2026-01-11 23:45:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MUQwMzVDODYwNzNDQjAwAA== [2026-01-11 23:45:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:45:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MUQwMzVDODYwNzNDQjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1MUQwMzVDODYwNzNDQjAwAA==\",\"timestamp\":\"1768155317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:45:22+05:30"} [2026-01-11 23:45:23] [DEBUG] Ignoring event: delivered [2026-01-11 23:45:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:15:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQzVDODgwNEREQzkxRTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQzVDODgwNEREQzkxRTJCAA==", "timestamp": "1768155353", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:45:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:45:55] [INFO] Sending instructions to 917202000200 [2026-01-11 23:45:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:45:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:45:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cfba8807ba44aab834830e62882e4f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQzVDODgwNEREQzkxRTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQzVDODgwNEREQzkxRTJCAA==\",\"timestamp\":\"1768155353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:45:55+05:30"} [2026-01-11 23:45:56] [DEBUG] Ignoring event: delivered [2026-01-11 23:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQzVDODgwNEREQzkxRTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQzVDODgwNEREQzkxRTJCAA==\",\"timestamp\":\"1768155353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:45:55+05:30"} [2026-01-11 23:45:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQwQzVDODgwNEREQzkxRTJCAA== [2026-01-11 23:46:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:16:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NEY2QzcwQjQwODY2QURCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NEY2QzcwQjQwODY2QURCAA==", "timestamp": "1768155358", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:46:00] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:46:00] [INFO] Sending instructions to 917202000200 [2026-01-11 23:46:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:46:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:46:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99a920ec5cec4f098dab87927a889450", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:46:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NEY2QzcwQjQwODY2QURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NEY2QzcwQjQwODY2QURCAA==\",\"timestamp\":\"1768155358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:02+05:30"} [2026-01-11 23:46:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NEY2QzcwQjQwODY2QURCAA== [2026-01-11 23:46:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NEY2QzcwQjQwODY2QURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NEY2QzcwQjQwODY2QURCAA==\",\"timestamp\":\"1768155358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:02+05:30"} [2026-01-11 23:46:02] [DEBUG] Ignoring event: delivered [2026-01-11 23:46:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:16:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBQTdDOTU2NUY2MTQwRENBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBQTdDOTU2NUY2MTQwRENBAA==", "timestamp": "1768155363", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:46:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:46:05] [INFO] Sending instructions to 917202000200 [2026-01-11 23:46:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:46:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:46:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12d77567773141908dcc04c9c857406d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBQTdDOTU2NUY2MTQwRENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBQTdDOTU2NUY2MTQwRENBAA==\",\"timestamp\":\"1768155363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:10+05:30"} [2026-01-11 23:46:11] [DEBUG] Ignoring event: delivered [2026-01-11 23:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBQTdDOTU2NUY2MTQwRENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBQTdDOTU2NUY2MTQwRENBAA==\",\"timestamp\":\"1768155363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:10+05:30"} [2026-01-11 23:46:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhBQTdDOTU2NUY2MTQwRENBAA== [2026-01-11 23:46:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:16:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwMDgzMjdDRjc5QTUzNjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwMDgzMjdDRjc5QTUzNjIyAA==", "timestamp": "1768155399", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:46:41] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:46:41] [INFO] Sending instructions to 917202000200 [2026-01-11 23:46:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:46:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:46:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad74d9c791ce4dffbc9d90d744c5ce10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:46:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwMDgzMjdDRjc5QTUzNjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwMDgzMjdDRjc5QTUzNjIyAA==\",\"timestamp\":\"1768155399\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:44+05:30"} [2026-01-11 23:46:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwMDgzMjdDRjc5QTUzNjIyAA== [2026-01-11 23:46:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwMDgzMjdDRjc5QTUzNjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYwMDgzMjdDRjc5QTUzNjIyAA==\",\"timestamp\":\"1768155399\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:44+05:30"} [2026-01-11 23:46:44] [DEBUG] Ignoring event: delivered [2026-01-11 23:46:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:16:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEwNzlFMEFGNTNEQTVGMjk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEwNzlFMEFGNTNEQTVGMjk2AA==", "timestamp": "1768155404", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:46:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:46:46] [INFO] Sending instructions to 917202000200 [2026-01-11 23:46:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:46:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:46:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d16e5a5842194334be4d63b02d349485", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:46:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEwNzlFMEFGNTNEQTVGMjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEwNzlFMEFGNTNEQTVGMjk2AA==\",\"timestamp\":\"1768155404\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:47+05:30"} [2026-01-11 23:46:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEwNzlFMEFGNTNEQTVGMjk2AA== [2026-01-11 23:46:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEwNzlFMEFGNTNEQTVGMjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEwNzlFMEFGNTNEQTVGMjk2AA==\",\"timestamp\":\"1768155404\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:47+05:30"} [2026-01-11 23:46:48] [DEBUG] Ignoring event: delivered [2026-01-11 23:46:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:16:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQTk3RTE3OTMxRTc3NkU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQTk3RTE3OTMxRTc3NkU5AA==", "timestamp": "1768155409", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:46:50] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:46:50] [INFO] Sending instructions to 917202000200 [2026-01-11 23:46:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:46:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:46:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15b92b5971fb4a0c8c1b9c2b14dd94a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:46:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQTk3RTE3OTMxRTc3NkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQTk3RTE3OTMxRTc3NkU5AA==\",\"timestamp\":\"1768155409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:55+05:30"} [2026-01-11 23:46:56] [DEBUG] Ignoring event: delivered [2026-01-11 23:46:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQTk3RTE3OTMxRTc3NkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQTk3RTE3OTMxRTc3NkU5AA==\",\"timestamp\":\"1768155409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:46:55+05:30"} [2026-01-11 23:46:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlBQTk3RTE3OTMxRTc3NkU5AA== [2026-01-11 23:46:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:16:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBMkFENEZGMUI3NTQ0QjlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBMkFENEZGMUI3NTQ0QjlDAA==", "timestamp": "1768155414", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:46:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:46:57] [INFO] Sending instructions to 917202000200 [2026-01-11 23:46:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:46:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:46:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "087448b46ef348b4bdfda56fe771dc97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:47:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:17:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RTMzMEU5NUMzNkNBNEFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RTMzMEU5NUMzNkNBNEFGAA==", "timestamp": "1768155420", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:47:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:47:02] [INFO] Sending instructions to 917202000200 [2026-01-11 23:47:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:47:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:47:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBMkFENEZGMUI3NTQ0QjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBMkFENEZGMUI3NTQ0QjlDAA==\",\"timestamp\":\"1768155414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:02+05:30"} [2026-01-11 23:47:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBMkFENEZGMUI3NTQ0QjlDAA== [2026-01-11 23:47:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBMkFENEZGMUI3NTQ0QjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENBMkFENEZGMUI3NTQ0QjlDAA==\",\"timestamp\":\"1768155414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:02+05:30"} [2026-01-11 23:47:02] [DEBUG] Ignoring event: delivered [2026-01-11 23:47:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1852e73532a45309c8cc1937c25d2b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:47:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:47:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RTMzMEU5NUMzNkNBNEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RTMzMEU5NUMzNkNBNEFGAA==\",\"timestamp\":\"1768155420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:03+05:30"} [2026-01-11 23:47:03] [DEBUG] Ignoring event: delivered [2026-01-11 23:47:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:47:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RTMzMEU5NUMzNkNBNEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RTMzMEU5NUMzNkNBNEFGAA==\",\"timestamp\":\"1768155420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:03+05:30"} [2026-01-11 23:47:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0RTMzMEU5NUMzNkNBNEFGAA== [2026-01-11 23:47:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:17:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQ0RFOEFGNTM1NjE2NjM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQ0RFOEFGNTM1NjE2NjM2AA==", "timestamp": "1768155425", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:47:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:47:07] [INFO] Sending instructions to 917202000200 [2026-01-11 23:47:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:47:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:47:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94a38413ad9545af915870f4fef545cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:47:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:47:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQ0RFOEFGNTM1NjE2NjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQ0RFOEFGNTM1NjE2NjM2AA==\",\"timestamp\":\"1768155425\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:09+05:30"} [2026-01-11 23:47:10] [DEBUG] Ignoring event: delivered [2026-01-11 23:47:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:47:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQ0RFOEFGNTM1NjE2NjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQ0RFOEFGNTM1NjE2NjM2AA==\",\"timestamp\":\"1768155425\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:14+05:30"} [2026-01-11 23:47:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExQ0RFOEFGNTM1NjE2NjM2AA== [2026-01-11 23:47:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:17:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDMzBERjYyNTA0MDBGOURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDMzBERjYyNTA0MDBGOURBAA==", "timestamp": "1768155461", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:47:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:47:43] [INFO] Sending instructions to 917202000200 [2026-01-11 23:47:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:47:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:47:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dea1663a905438cb5d3226ffadad1ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:47:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDMzBERjYyNTA0MDBGOURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDMzBERjYyNTA0MDBGOURBAA==\",\"timestamp\":\"1768155461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:46+05:30"} [2026-01-11 23:47:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDMzBERjYyNTA0MDBGOURBAA== [2026-01-11 23:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:47:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDMzBERjYyNTA0MDBGOURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDMzBERjYyNTA0MDBGOURBAA==\",\"timestamp\":\"1768155461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:46+05:30"} [2026-01-11 23:47:48] [DEBUG] Ignoring event: delivered [2026-01-11 23:47:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:17:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUExQThFNUY1RDIwQ0NFRDEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUExQThFNUY1RDIwQ0NFRDEwAA==", "timestamp": "1768155466", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:47:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:47:48] [INFO] Sending instructions to 917202000200 [2026-01-11 23:47:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:47:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:47:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b77c6106e2cf48b39b32cdddd56a31a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:47:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:47:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUExQThFNUY1RDIwQ0NFRDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUExQThFNUY1RDIwQ0NFRDEwAA==\",\"timestamp\":\"1768155466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:53+05:30"} [2026-01-11 23:47:54] [DEBUG] Ignoring event: delivered [2026-01-11 23:47:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:47:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUExQThFNUY1RDIwQ0NFRDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUExQThFNUY1RDIwQ0NFRDEwAA==\",\"timestamp\":\"1768155466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:47:53+05:30"} [2026-01-11 23:47:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUExQThFNUY1RDIwQ0NFRDEwAA== [2026-01-11 23:48:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:18:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3N0Q2MzEyMDI2NUVBQ0Y2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3N0Q2MzEyMDI2NUVBQ0Y2AA==", "timestamp": "1768155502", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:48:24] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:48:24] [INFO] Sending instructions to 917202000200 [2026-01-11 23:48:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:48:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:48:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53fc20b3c17c4058864280eb7ca88627", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:48:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:48:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3N0Q2MzEyMDI2NUVBQ0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3N0Q2MzEyMDI2NUVBQ0Y2AA==\",\"timestamp\":\"1768155502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:48:26+05:30"} [2026-01-11 23:48:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3N0Q2MzEyMDI2NUVBQ0Y2AA== [2026-01-11 23:48:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:48:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3N0Q2MzEyMDI2NUVBQ0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3N0Q2MzEyMDI2NUVBQ0Y2AA==\",\"timestamp\":\"1768155502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:48:26+05:30"} [2026-01-11 23:48:26] [DEBUG] Ignoring event: delivered [2026-01-11 23:48:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:18:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxMTJCODQxOUMzMkI3OUQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxMTJCODQxOUMzMkI3OUQ4AA==", "timestamp": "1768155507", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:48:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:48:29] [INFO] Sending instructions to 917202000200 [2026-01-11 23:48:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:48:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:48:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdfa5917a0a24732bbdafc67ed3ff689", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:48:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxMTJCODQxOUMzMkI3OUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxMTJCODQxOUMzMkI3OUQ4AA==\",\"timestamp\":\"1768155507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:48:29+05:30"} [2026-01-11 23:48:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxMTJCODQxOUMzMkI3OUQ4AA== [2026-01-11 23:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:48:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxMTJCODQxOUMzMkI3OUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxMTJCODQxOUMzMkI3OUQ4AA==\",\"timestamp\":\"1768155507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:48:29+05:30"} [2026-01-11 23:48:30] [DEBUG] Ignoring event: delivered [2026-01-11 23:48:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:18:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMUFDRDgzOTc3RTMyNjlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMUFDRDgzOTc3RTMyNjlCAA==", "timestamp": "1768155512", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:48:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:48:34] [INFO] Sending instructions to 917202000200 [2026-01-11 23:48:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:48:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:48:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb7f61328ab843a9bd0a090479d136c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:48:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:48:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMUFDRDgzOTc3RTMyNjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMUFDRDgzOTc3RTMyNjlCAA==\",\"timestamp\":\"1768155512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:48:37+05:30"} [2026-01-11 23:48:37] [DEBUG] Ignoring event: delivered [2026-01-11 23:48:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:48:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMUFDRDgzOTc3RTMyNjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMUFDRDgzOTc3RTMyNjlCAA==\",\"timestamp\":\"1768155512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:48:37+05:30"} [2026-01-11 23:48:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMUFDRDgzOTc3RTMyNjlCAA== [2026-01-11 23:48:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:18:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQTlBRDM3Q0I5NjUyQjQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQTlBRDM3Q0I5NjUyQjQ4AA==", "timestamp": "1768155518", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:48:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:48:40] [INFO] Sending instructions to 917202000200 [2026-01-11 23:48:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:48:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:48:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3eba1bc87bb948c5901b40f9499919ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:48:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:48:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQTlBRDM3Q0I5NjUyQjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQTlBRDM3Q0I5NjUyQjQ4AA==\",\"timestamp\":\"1768155518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:48:42+05:30"} [2026-01-11 23:48:43] [DEBUG] Ignoring event: delivered [2026-01-11 23:48:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:48:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQTlBRDM3Q0I5NjUyQjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQTlBRDM3Q0I5NjUyQjQ4AA==\",\"timestamp\":\"1768155518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:48:42+05:30"} [2026-01-11 23:48:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQxQTlBRDM3Q0I5NjUyQjQ4AA== [2026-01-11 23:49:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:19:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4QTFBMTk1ODhDODZFRkJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4QTFBMTk1ODhDODZFRkJFAA==", "timestamp": "1768155554", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:49:16] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:49:16] [INFO] Sending instructions to 917202000200 [2026-01-11 23:49:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:49:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:49:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2869f8c25964697b683893a273ead4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:49:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4QTFBMTk1ODhDODZFRkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4QTFBMTk1ODhDODZFRkJFAA==\",\"timestamp\":\"1768155554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:18+05:30"} [2026-01-11 23:49:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4QTFBMTk1ODhDODZFRkJFAA== [2026-01-11 23:49:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4QTFBMTk1ODhDODZFRkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4QTFBMTk1ODhDODZFRkJFAA==\",\"timestamp\":\"1768155554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:18+05:30"} [2026-01-11 23:49:19] [DEBUG] Ignoring event: delivered [2026-01-11 23:49:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:19:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ4RkI0NjY5OUY1MkQ0OUJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ4RkI0NjY5OUY1MkQ0OUJCAA==", "timestamp": "1768155560", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:49:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:49:22] [INFO] Sending instructions to 917202000200 [2026-01-11 23:49:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:49:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:49:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db7a52bb288349c99d2748808dbb9c90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:49:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ4RkI0NjY5OUY1MkQ0OUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ4RkI0NjY5OUY1MkQ0OUJCAA==\",\"timestamp\":\"1768155560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:22+05:30"} [2026-01-11 23:49:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ4RkI0NjY5OUY1MkQ0OUJCAA== [2026-01-11 23:49:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ4RkI0NjY5OUY1MkQ0OUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ4RkI0NjY5OUY1MkQ0OUJCAA==\",\"timestamp\":\"1768155560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:22+05:30"} [2026-01-11 23:49:24] [DEBUG] Ignoring event: delivered [2026-01-11 23:49:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:19:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDOEQ0RjNEQTVFNDVBNjAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDOEQ0RjNEQTVFNDVBNjAxAA==", "timestamp": "1768155565", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:49:27] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:49:27] [INFO] Sending instructions to 917202000200 [2026-01-11 23:49:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:49:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:49:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19a55668e3fb490ca279a2e4219b4e32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:49:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDOEQ0RjNEQTVFNDVBNjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDOEQ0RjNEQTVFNDVBNjAxAA==\",\"timestamp\":\"1768155565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:29+05:30"} [2026-01-11 23:49:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDOEQ0RjNEQTVFNDVBNjAxAA== [2026-01-11 23:49:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDOEQ0RjNEQTVFNDVBNjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDOEQ0RjNEQTVFNDVBNjAxAA==\",\"timestamp\":\"1768155565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:29+05:30"} [2026-01-11 23:49:30] [DEBUG] Ignoring event: delivered [2026-01-11 23:49:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:19:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0NDgzRUFCRkVEMDA4MDg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0NDgzRUFCRkVEMDA4MDg1AA==", "timestamp": "1768155570", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:49:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:49:32] [INFO] Sending instructions to 917202000200 [2026-01-11 23:49:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:49:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:49:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "802d7f9c1eaf46199f945d5fa067a008", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:49:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0NDgzRUFCRkVEMDA4MDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0NDgzRUFCRkVEMDA4MDg1AA==\",\"timestamp\":\"1768155570\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:33+05:30"} [2026-01-11 23:49:33] [DEBUG] Ignoring event: delivered [2026-01-11 23:49:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0NDgzRUFCRkVEMDA4MDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0NDgzRUFCRkVEMDA4MDg1AA==\",\"timestamp\":\"1768155570\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:33+05:30"} [2026-01-11 23:49:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU0NDgzRUFCRkVEMDA4MDg1AA== [2026-01-11 23:49:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:19:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBMjg2QjkyMDY3NUREREIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBMjg2QjkyMDY3NUREREIwAA==", "timestamp": "1768155575", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:49:37] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:49:37] [INFO] Sending instructions to 917202000200 [2026-01-11 23:49:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:49:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:49:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcc23e76d7b74af7b9fb2b13cba5754c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:49:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBMjg2QjkyMDY3NUREREIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBMjg2QjkyMDY3NUREREIwAA==\",\"timestamp\":\"1768155575\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:37+05:30"} [2026-01-11 23:49:38] [DEBUG] Ignoring event: delivered [2026-01-11 23:49:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:49:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBMjg2QjkyMDY3NUREREIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBMjg2QjkyMDY3NUREREIwAA==\",\"timestamp\":\"1768155575\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:49:37+05:30"} [2026-01-11 23:49:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBMjg2QjkyMDY3NUREREIwAA== [2026-01-11 23:50:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:20:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBEODM1RTZEREQ0QzlBNEM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBEODM1RTZEREQ0QzlBNEM3AA==", "timestamp": "1768155611", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:50:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:50:13] [INFO] Sending instructions to 917202000200 [2026-01-11 23:50:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:50:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:50:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c8d4d3b6bbb4f1f842010fce4a24732", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:50:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBEODM1RTZEREQ0QzlBNEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBEODM1RTZEREQ0QzlBNEM3AA==\",\"timestamp\":\"1768155611\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:50:13+05:30"} [2026-01-11 23:50:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBEODM1RTZEREQ0QzlBNEM3AA== [2026-01-11 23:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:50:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBEODM1RTZEREQ0QzlBNEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBEODM1RTZEREQ0QzlBNEM3AA==\",\"timestamp\":\"1768155611\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:50:13+05:30"} [2026-01-11 23:50:14] [DEBUG] Ignoring event: delivered [2026-01-11 23:50:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:20:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBREFCQTQ2MjVBNTYxOENCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBREFCQTQ2MjVBNTYxOENCAA==", "timestamp": "1768155616", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:50:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:50:19] [INFO] Sending instructions to 917202000200 [2026-01-11 23:50:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:50:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:50:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "831d1dca9bfa4a399537f8458649b95f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:50:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:50:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBREFCQTQ2MjVBNTYxOENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBREFCQTQ2MjVBNTYxOENCAA==\",\"timestamp\":\"1768155616\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:50:19+05:30"} [2026-01-11 23:50:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBREFCQTQ2MjVBNTYxOENCAA== [2026-01-11 23:50:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:50:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBREFCQTQ2MjVBNTYxOENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVBREFCQTQ2MjVBNTYxOENCAA==\",\"timestamp\":\"1768155616\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:50:19+05:30"} [2026-01-11 23:50:20] [DEBUG] Ignoring event: delivered [2026-01-11 23:50:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:20:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMzNERUUyN0VDNDNGREYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMzNERUUyN0VDNDNGREYwAA==", "timestamp": "1768155622", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:50:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:50:25] [INFO] Sending instructions to 917202000200 [2026-01-11 23:50:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:50:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:50:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "689aa449a90b4e15a53df5ccf9baedb6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:50:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:50:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMzNERUUyN0VDNDNGREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMzNERUUyN0VDNDNGREYwAA==\",\"timestamp\":\"1768155622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:50:29+05:30"} [2026-01-11 23:50:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMzNERUUyN0VDNDNGREYwAA== [2026-01-11 23:50:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:50:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMzNERUUyN0VDNDNGREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFGMzNERUUyN0VDNDNGREYwAA==\",\"timestamp\":\"1768155622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:50:29+05:30"} [2026-01-11 23:50:29] [DEBUG] Ignoring event: delivered [2026-01-11 23:51:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:21:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE0NDcxQzZFRkQzNjFCRTlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE0NDcxQzZFRkQzNjFCRTlGAA==", "timestamp": "1768155660", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:51:01] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:51:01] [INFO] Sending instructions to 917202000200 [2026-01-11 23:51:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:51:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:51:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5324ade6591d4ebdbe8d01b1cea306df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:51:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE0NDcxQzZFRkQzNjFCRTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE0NDcxQzZFRkQzNjFCRTlGAA==\",\"timestamp\":\"1768155660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:02+05:30"} [2026-01-11 23:51:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE0NDcxQzZFRkQzNjFCRTlGAA== [2026-01-11 23:51:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE0NDcxQzZFRkQzNjFCRTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE0NDcxQzZFRkQzNjFCRTlGAA==\",\"timestamp\":\"1768155660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:02+05:30"} [2026-01-11 23:51:03] [DEBUG] Ignoring event: delivered [2026-01-11 23:51:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:21:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QzJGQzk4RjRDRDFBRTZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QzJGQzk4RjRDRDFBRTZBAA==", "timestamp": "1768155665", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:51:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:51:06] [INFO] Sending instructions to 917202000200 [2026-01-11 23:51:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:51:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:51:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2ce0860115a45d6bb44af9554b27038", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:51:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QzJGQzk4RjRDRDFBRTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QzJGQzk4RjRDRDFBRTZBAA==\",\"timestamp\":\"1768155665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:09+05:30"} [2026-01-11 23:51:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QzJGQzk4RjRDRDFBRTZBAA== [2026-01-11 23:51:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QzJGQzk4RjRDRDFBRTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QzJGQzk4RjRDRDFBRTZBAA==\",\"timestamp\":\"1768155665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:09+05:30"} [2026-01-11 23:51:10] [DEBUG] Ignoring event: delivered [2026-01-11 23:51:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:21:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDREEyNTU5QUQ1REI0QTc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDREEyNTU5QUQ1REI0QTc4AA==", "timestamp": "1768155670", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:51:11] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:51:11] [INFO] Sending instructions to 917202000200 [2026-01-11 23:51:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:51:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:51:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fecc291a67984496b99eff8b48c88151", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:51:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDREEyNTU5QUQ1REI0QTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDREEyNTU5QUQ1REI0QTc4AA==\",\"timestamp\":\"1768155670\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:15+05:30"} [2026-01-11 23:51:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDREEyNTU5QUQ1REI0QTc4AA== [2026-01-11 23:51:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDREEyNTU5QUQ1REI0QTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDREEyNTU5QUQ1REI0QTc4AA==\",\"timestamp\":\"1768155670\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:15+05:30"} [2026-01-11 23:51:16] [DEBUG] Ignoring event: delivered [2026-01-11 23:51:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:21:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2NkVGN0ZBQjYzNzc2RjRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2NkVGN0ZBQjYzNzc2RjRDAA==", "timestamp": "1768155675", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:51:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:51:17] [INFO] Sending instructions to 917202000200 [2026-01-11 23:51:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:51:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:51:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47093c717bf047fe973852e26e44f52f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:51:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2NkVGN0ZBQjYzNzc2RjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2NkVGN0ZBQjYzNzc2RjRDAA==\",\"timestamp\":\"1768155675\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:20+05:30"} [2026-01-11 23:51:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2NkVGN0ZBQjYzNzc2RjRDAA== [2026-01-11 23:51:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2NkVGN0ZBQjYzNzc2RjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI2NkVGN0ZBQjYzNzc2RjRDAA==\",\"timestamp\":\"1768155675\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:20+05:30"} [2026-01-11 23:51:21] [DEBUG] Ignoring event: delivered [2026-01-11 23:51:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:21:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QUNDNjM0RTJEMzIwMTdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QUNDNjM0RTJEMzIwMTdGAA==", "timestamp": "1768155711", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:51:52] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:51:52] [INFO] Sending instructions to 917202000200 [2026-01-11 23:51:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:51:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:51:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3c60b98d4544cc49ccf642802b92a0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:51:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QUNDNjM0RTJEMzIwMTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QUNDNjM0RTJEMzIwMTdGAA==\",\"timestamp\":\"1768155711\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:55+05:30"} [2026-01-11 23:51:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QUNDNjM0RTJEMzIwMTdGAA== [2026-01-11 23:51:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QUNDNjM0RTJEMzIwMTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QUNDNjM0RTJEMzIwMTdGAA==\",\"timestamp\":\"1768155711\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:51:55+05:30"} [2026-01-11 23:51:56] [DEBUG] Ignoring event: delivered [2026-01-11 23:51:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:21:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBNjY1M0UwOEQ4RTI1QzA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBNjY1M0UwOEQ4RTI1QzA5AA==", "timestamp": "1768155716", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:51:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:51:57] [INFO] Sending instructions to 917202000200 [2026-01-11 23:51:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:51:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:51:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21929d4c331640f29d93f7efec8732d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:52:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:22:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBNUM3QUU4NEUyRDhCMURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBNUM3QUU4NEUyRDhCMURBAA==", "timestamp": "1768155720", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:52:02] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:52:02] [INFO] Sending instructions to 917202000200 [2026-01-11 23:52:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:52:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:52:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "443620ce48484e13a475135c95f3d01d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:52:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBNjY1M0UwOEQ4RTI1QzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBNjY1M0UwOEQ4RTI1QzA5AA==\",\"timestamp\":\"1768155716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:02+05:30"} [2026-01-11 23:52:03] [DEBUG] Ignoring event: delivered [2026-01-11 23:52:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:51:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBNjY1M0UwOEQ4RTI1QzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBNjY1M0UwOEQ4RTI1QzA5AA==\",\"timestamp\":\"1768155716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:02+05:30"} [2026-01-11 23:52:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlBNjY1M0UwOEQ4RTI1QzA5AA== [2026-01-11 23:52:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:22:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxQjc5Q0UyOTFBM0RDNEQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxQjc5Q0UyOTFBM0RDNEQ2AA==", "timestamp": "1768155725", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:52:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:52:07] [INFO] Sending instructions to 917202000200 [2026-01-11 23:52:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:52:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:52:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db636320e62346c5a1fe72256e1ce9aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:52:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBNUM3QUU4NEUyRDhCMURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBNUM3QUU4NEUyRDhCMURBAA==\",\"timestamp\":\"1768155720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:08+05:30"} [2026-01-11 23:52:08] [DEBUG] Ignoring event: delivered [2026-01-11 23:52:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBNUM3QUU4NEUyRDhCMURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBNUM3QUU4NEUyRDhCMURBAA==\",\"timestamp\":\"1768155720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:08+05:30"} [2026-01-11 23:52:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBNUM3QUU4NEUyRDhCMURBAA== [2026-01-11 23:52:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxQjc5Q0UyOTFBM0RDNEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxQjc5Q0UyOTFBM0RDNEQ2AA==\",\"timestamp\":\"1768155725\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:08+05:30"} [2026-01-11 23:52:08] [DEBUG] Ignoring event: delivered [2026-01-11 23:52:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxQjc5Q0UyOTFBM0RDNEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxQjc5Q0UyOTFBM0RDNEQ2AA==\",\"timestamp\":\"1768155725\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:08+05:30"} [2026-01-11 23:52:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkxQjc5Q0UyOTFBM0RDNEQ2AA== [2026-01-11 23:52:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:22:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MDVGNDhCQkM2OTREMzIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MDVGNDhCQkM2OTREMzIzAA==", "timestamp": "1768155761", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:52:43] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:52:43] [INFO] Sending instructions to 917202000200 [2026-01-11 23:52:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:52:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:52:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da8801a012e54e39965b846d5868747a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:52:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MDVGNDhCQkM2OTREMzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MDVGNDhCQkM2OTREMzIzAA==\",\"timestamp\":\"1768155761\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:46+05:30"} [2026-01-11 23:52:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MDVGNDhCQkM2OTREMzIzAA== [2026-01-11 23:52:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:22:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1M0UzOEE5QjZBQzhDRjMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1M0UzOEE5QjZBQzhDRjMxAA==", "timestamp": "1768155766", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:52:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:52:48] [INFO] Sending instructions to 917202000200 [2026-01-11 23:52:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:52:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:52:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MDVGNDhCQkM2OTREMzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MDVGNDhCQkM2OTREMzIzAA==\",\"timestamp\":\"1768155761\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:47+05:30"} [2026-01-11 23:52:48] [DEBUG] Ignoring event: delivered [2026-01-11 23:52:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5e9b9133fd14cecb3ff8fe4f9e8e27e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:52:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:22:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRkM1MDI1ODk2QzMzQzI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRkM1MDI1ODk2QzMzQzI0AA==", "timestamp": "1768155771", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:52:53] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:52:53] [INFO] Sending instructions to 917202000200 [2026-01-11 23:52:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:52:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:52:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f45a6ae3d95343d995928936fe22b5e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1M0UzOEE5QjZBQzhDRjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1M0UzOEE5QjZBQzhDRjMxAA==\",\"timestamp\":\"1768155766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:57+05:30"} [2026-01-11 23:52:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1M0UzOEE5QjZBQzhDRjMxAA== [2026-01-11 23:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1M0UzOEE5QjZBQzhDRjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1M0UzOEE5QjZBQzhDRjMxAA==\",\"timestamp\":\"1768155766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:57+05:30"} [2026-01-11 23:52:57] [DEBUG] Ignoring event: delivered [2026-01-11 23:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRkM1MDI1ODk2QzMzQzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRkM1MDI1ODk2QzMzQzI0AA==\",\"timestamp\":\"1768155771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:57+05:30"} [2026-01-11 23:52:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRkM1MDI1ODk2QzMzQzI0AA== [2026-01-11 23:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:52:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRkM1MDI1ODk2QzMzQzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EwRkM1MDI1ODk2QzMzQzI0AA==\",\"timestamp\":\"1768155771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:52:57+05:30"} [2026-01-11 23:52:57] [DEBUG] Ignoring event: delivered [2026-01-11 23:53:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:23:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMDhFM0ZERjlBMTJFRTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMDhFM0ZERjlBMTJFRTBFAA==", "timestamp": "1768155807", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:53:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:53:29] [INFO] Sending instructions to 917202000200 [2026-01-11 23:53:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:53:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:53:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30692efc4bb54f828511e9fb3bc29762", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMDhFM0ZERjlBMTJFRTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMDhFM0ZERjlBMTJFRTBFAA==\",\"timestamp\":\"1768155807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:31+05:30"} [2026-01-11 23:53:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMDhFM0ZERjlBMTJFRTBFAA== [2026-01-11 23:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMDhFM0ZERjlBMTJFRTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzAwMDhFM0ZERjlBMTJFRTBFAA==\",\"timestamp\":\"1768155807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:31+05:30"} [2026-01-11 23:53:32] [DEBUG] Ignoring event: delivered [2026-01-11 23:53:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:23:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwRjE5RjdDOEVBMDRDQTRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwRjE5RjdDOEVBMDRDQTRDAA==", "timestamp": "1768155812", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:53:34] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:53:34] [INFO] Sending instructions to 917202000200 [2026-01-11 23:53:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:53:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:53:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9eee14bc075140e8a2998237046f32f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:53:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwRjE5RjdDOEVBMDRDQTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwRjE5RjdDOEVBMDRDQTRDAA==\",\"timestamp\":\"1768155812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:37+05:30"} [2026-01-11 23:53:38] [DEBUG] Ignoring event: delivered [2026-01-11 23:53:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwRjE5RjdDOEVBMDRDQTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwRjE5RjdDOEVBMDRDQTRDAA==\",\"timestamp\":\"1768155812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:37+05:30"} [2026-01-11 23:53:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwRjE5RjdDOEVBMDRDQTRDAA== [2026-01-11 23:53:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:23:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0M0VFM0Q0NjUxODhDRUYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0M0VFM0Q0NjUxODhDRUYwAA==", "timestamp": "1768155817", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:53:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:53:39] [INFO] Sending instructions to 917202000200 [2026-01-11 23:53:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:53:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:53:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae746fbc917a4600910a5a7c64eb9220", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0M0VFM0Q0NjUxODhDRUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0M0VFM0Q0NjUxODhDRUYwAA==\",\"timestamp\":\"1768155817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:42+05:30"} [2026-01-11 23:53:43] [DEBUG] Ignoring event: delivered [2026-01-11 23:53:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0M0VFM0Q0NjUxODhDRUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0M0VFM0Q0NjUxODhDRUYwAA==\",\"timestamp\":\"1768155817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:42+05:30"} [2026-01-11 23:53:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE0M0VFM0Q0NjUxODhDRUYwAA== [2026-01-11 23:53:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:23:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOTE5ODgyMEZEQUQyQjQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOTE5ODgyMEZEQUQyQjQxAA==", "timestamp": "1768155822", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:53:44] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:53:44] [INFO] Sending instructions to 917202000200 [2026-01-11 23:53:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:53:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:53:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bec8d72a3704f71a1d78b8b17f84083", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:53:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOTE5ODgyMEZEQUQyQjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOTE5ODgyMEZEQUQyQjQxAA==\",\"timestamp\":\"1768155822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:48+05:30"} [2026-01-11 23:53:49] [DEBUG] Ignoring event: delivered [2026-01-11 23:53:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOTE5ODgyMEZEQUQyQjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOTE5ODgyMEZEQUQyQjQxAA==\",\"timestamp\":\"1768155822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:48+05:30"} [2026-01-11 23:53:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOTE5ODgyMEZEQUQyQjQxAA== [2026-01-11 23:53:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:23:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4OTJGOURFMUZDNEU4N0Y4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4OTJGOURFMUZDNEU4N0Y4AA==", "timestamp": "1768155828", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:53:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:53:50] [INFO] Sending instructions to 917202000200 [2026-01-11 23:53:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:53:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:53:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "541d3ceb11054cdfa8a4ca3c3cfda080", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:53:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4OTJGOURFMUZDNEU4N0Y4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4OTJGOURFMUZDNEU4N0Y4AA==\",\"timestamp\":\"1768155828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:51+05:30"} [2026-01-11 23:53:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4OTJGOURFMUZDNEU4N0Y4AA== [2026-01-11 23:53:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:53:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4OTJGOURFMUZDNEU4N0Y4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY4OTJGOURFMUZDNEU4N0Y4AA==\",\"timestamp\":\"1768155828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:53:51+05:30"} [2026-01-11 23:53:52] [DEBUG] Ignoring event: delivered [2026-01-11 23:54:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:24:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OEExRjhFQjMzQTAxOTlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OEExRjhFQjMzQTAxOTlDAA==", "timestamp": "1768155864", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:54:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:54:25] [INFO] Sending instructions to 917202000200 [2026-01-11 23:54:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:54:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:54:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39b55e37f3cf418fb2604d47bb6d2632", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:54:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:54:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OEExRjhFQjMzQTAxOTlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OEExRjhFQjMzQTAxOTlDAA==\",\"timestamp\":\"1768155864\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:54:26+05:30"} [2026-01-11 23:54:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OEExRjhFQjMzQTAxOTlDAA== [2026-01-11 23:54:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:54:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OEExRjhFQjMzQTAxOTlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU4OEExRjhFQjMzQTAxOTlDAA==\",\"timestamp\":\"1768155864\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:54:26+05:30"} [2026-01-11 23:54:27] [DEBUG] Ignoring event: delivered [2026-01-11 23:54:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:24:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDY5N0UzNkJGMEExRUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDY5N0UzNkJGMEExRUEzAA==", "timestamp": "1768155868", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:54:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:54:30] [INFO] Sending instructions to 917202000200 [2026-01-11 23:54:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:54:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:54:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a020238882f4e97b2feacab21d654a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:54:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:54:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDY5N0UzNkJGMEExRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDY5N0UzNkJGMEExRUEzAA==\",\"timestamp\":\"1768155868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:54:32+05:30"} [2026-01-11 23:54:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDY5N0UzNkJGMEExRUEzAA== [2026-01-11 23:54:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:54:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDY5N0UzNkJGMEExRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMDY5N0UzNkJGMEExRUEzAA==\",\"timestamp\":\"1768155868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:54:32+05:30"} [2026-01-11 23:54:32] [DEBUG] Ignoring event: delivered [2026-01-11 23:54:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:24:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMkIxM0NEODY1RjUzMEYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMkIxM0NEODY1RjUzMEYwAA==", "timestamp": "1768155873", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:54:35] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:54:35] [INFO] Sending instructions to 917202000200 [2026-01-11 23:54:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:54:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:54:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e3a3b4fba7b4d15ae735b0412f61340", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:54:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:54:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMkIxM0NEODY1RjUzMEYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMkIxM0NEODY1RjUzMEYwAA==\",\"timestamp\":\"1768155873\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:54:37+05:30"} [2026-01-11 23:54:38] [DEBUG] Ignoring event: delivered [2026-01-11 23:54:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:54:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMkIxM0NEODY1RjUzMEYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMkIxM0NEODY1RjUzMEYwAA==\",\"timestamp\":\"1768155873\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:54:37+05:30"} [2026-01-11 23:54:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCMkIxM0NEODY1RjUzMEYwAA== [2026-01-11 23:55:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:25:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDMURCNEJFMkQwOTZBQjdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDMURCNEJFMkQwOTZBQjdCAA==", "timestamp": "1768155908", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:55:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:55:10] [INFO] Sending instructions to 917202000200 [2026-01-11 23:55:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:55:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:55:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02440d80d3d64df69cae7c35f57b8e35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:55:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:55:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDMURCNEJFMkQwOTZBQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDMURCNEJFMkQwOTZBQjdCAA==\",\"timestamp\":\"1768155908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:55:10+05:30"} [2026-01-11 23:55:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDMURCNEJFMkQwOTZBQjdCAA== [2026-01-11 23:55:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:55:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDMURCNEJFMkQwOTZBQjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDMURCNEJFMkQwOTZBQjdCAA==\",\"timestamp\":\"1768155908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:55:11+05:30"} [2026-01-11 23:55:11] [DEBUG] Ignoring event: delivered [2026-01-11 23:55:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:25:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdDNTNFNTA3QjRBRjU1RjExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdDNTNFNTA3QjRBRjU1RjExAA==", "timestamp": "1768155913", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:55:15] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:55:15] [INFO] Sending instructions to 917202000200 [2026-01-11 23:55:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:55:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:55:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "793060fa93c0458badfaf62fc7af5584", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:55:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:55:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdDNTNFNTA3QjRBRjU1RjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdDNTNFNTA3QjRBRjU1RjExAA==\",\"timestamp\":\"1768155913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:55:16+05:30"} [2026-01-11 23:55:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdDNTNFNTA3QjRBRjU1RjExAA== [2026-01-11 23:55:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:55:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdDNTNFNTA3QjRBRjU1RjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdDNTNFNTA3QjRBRjU1RjExAA==\",\"timestamp\":\"1768155913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:55:16+05:30"} [2026-01-11 23:55:17] [DEBUG] Ignoring event: delivered [2026-01-11 23:55:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:25:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyRkNFRjJCMTY0QjZENTYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyRkNFRjJCMTY0QjZENTYwAA==", "timestamp": "1768155918", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:55:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:55:20] [INFO] Sending instructions to 917202000200 [2026-01-11 23:55:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:55:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:55:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31950fbb4d7d4d08b3eaad26b2a81394", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:55:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyRkNFRjJCMTY0QjZENTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyRkNFRjJCMTY0QjZENTYwAA==\",\"timestamp\":\"1768155918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:55:20+05:30"} [2026-01-11 23:55:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyRkNFRjJCMTY0QjZENTYwAA== [2026-01-11 23:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:55:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyRkNFRjJCMTY0QjZENTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyRkNFRjJCMTY0QjZENTYwAA==\",\"timestamp\":\"1768155918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:55:20+05:30"} [2026-01-11 23:55:20] [DEBUG] Ignoring event: delivered [2026-01-11 23:55:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:25:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDMEJGOEYyMTg0QzJFN0U1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDMEJGOEYyMTg0QzJFN0U1AA==", "timestamp": "1768155924", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:55:25] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:55:25] [INFO] Sending instructions to 917202000200 [2026-01-11 23:55:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:55:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:55:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64cf5c249b0342a3834be83ccbb5cdce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:55:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:55:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDMEJGOEYyMTg0QzJFN0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDMEJGOEYyMTg0QzJFN0U1AA==\",\"timestamp\":\"1768155924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:55:26+05:30"} [2026-01-11 23:55:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDMEJGOEYyMTg0QzJFN0U1AA== [2026-01-11 23:55:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:55:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDMEJGOEYyMTg0QzJFN0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDMEJGOEYyMTg0QzJFN0U1AA==\",\"timestamp\":\"1768155924\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:55:26+05:30"} [2026-01-11 23:55:27] [DEBUG] Ignoring event: delivered [2026-01-11 23:56:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:26:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4NUY0QUY5RUUwQTk2NkRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4NUY0QUY5RUUwQTk2NkRDAA==", "timestamp": "1768155959", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:56:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:56:01] [INFO] Sending instructions to 917202000200 [2026-01-11 23:56:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:56:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:56:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fdb572482b6401b94487683e721b1d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:56:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4NUY0QUY5RUUwQTk2NkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4NUY0QUY5RUUwQTk2NkRDAA==\",\"timestamp\":\"1768155959\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:01+05:30"} [2026-01-11 23:56:02] [DEBUG] Ignoring event: delivered [2026-01-11 23:56:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4NUY0QUY5RUUwQTk2NkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4NUY0QUY5RUUwQTk2NkRDAA==\",\"timestamp\":\"1768155959\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:01+05:30"} [2026-01-11 23:56:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4NUY0QUY5RUUwQTk2NkRDAA== [2026-01-11 23:56:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:26:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5QTM1NzAxRkMwMzgyN0I3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5QTM1NzAxRkMwMzgyN0I3AA==", "timestamp": "1768155964", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:56:06] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:56:06] [INFO] Sending instructions to 917202000200 [2026-01-11 23:56:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:56:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:56:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1c4fcca04ea49b3b3f7de28af4accc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:56:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5QTM1NzAxRkMwMzgyN0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5QTM1NzAxRkMwMzgyN0I3AA==\",\"timestamp\":\"1768155964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:08+05:30"} [2026-01-11 23:56:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5QTM1NzAxRkMwMzgyN0I3AA== [2026-01-11 23:56:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5QTM1NzAxRkMwMzgyN0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5QTM1NzAxRkMwMzgyN0I3AA==\",\"timestamp\":\"1768155964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:08+05:30"} [2026-01-11 23:56:09] [DEBUG] Ignoring event: delivered [2026-01-11 23:56:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:26:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2RDE1MEI3ODA5RDc1QzQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2RDE1MEI3ODA5RDc1QzQzAA==", "timestamp": "1768155969", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:56:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:56:11] [INFO] Sending instructions to 917202000200 [2026-01-11 23:56:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:56:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:56:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8e53b99f9ad49838918e72ea483bcbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2RDE1MEI3ODA5RDc1QzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2RDE1MEI3ODA5RDc1QzQzAA==\",\"timestamp\":\"1768155969\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:12+05:30"} [2026-01-11 23:56:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2RDE1MEI3ODA5RDc1QzQzAA== [2026-01-11 23:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2RDE1MEI3ODA5RDc1QzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ2RDE1MEI3ODA5RDc1QzQzAA==\",\"timestamp\":\"1768155969\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:12+05:30"} [2026-01-11 23:56:13] [DEBUG] Ignoring event: delivered [2026-01-11 23:56:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:26:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFQkIxRkU2MjlEQjRFNjQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFQkIxRkU2MjlEQjRFNjQwAA==", "timestamp": "1768156005", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:56:47] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:56:47] [INFO] Sending instructions to 917202000200 [2026-01-11 23:56:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:56:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:56:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c92b19ad9ae74698a184662357af034a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFQkIxRkU2MjlEQjRFNjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFQkIxRkU2MjlEQjRFNjQwAA==\",\"timestamp\":\"1768156005\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:50+05:30"} [2026-01-11 23:56:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFQkIxRkU2MjlEQjRFNjQwAA== [2026-01-11 23:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFQkIxRkU2MjlEQjRFNjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFQkIxRkU2MjlEQjRFNjQwAA==\",\"timestamp\":\"1768156005\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:50+05:30"} [2026-01-11 23:56:51] [DEBUG] Ignoring event: delivered [2026-01-11 23:56:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:26:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ4Q0M2RkZGNDc4Q0U3OTMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ4Q0M2RkZGNDc4Q0U3OTMwAA==", "timestamp": "1768156010", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:56:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:56:51] [INFO] Sending instructions to 917202000200 [2026-01-11 23:56:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:56:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:56:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50671fe9723d41fc8f1de194b17e1715", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:56:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:26:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyMzYwQ0EzMjk3OUE5NjQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyMzYwQ0EzMjk3OUE5NjQ2AA==", "timestamp": "1768156015", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:56:57] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:56:57] [INFO] Sending instructions to 917202000200 [2026-01-11 23:56:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:56:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ4Q0M2RkZGNDc4Q0U3OTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ4Q0M2RkZGNDc4Q0U3OTMwAA==\",\"timestamp\":\"1768156010\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:56+05:30"} [2026-01-11 23:56:57] [DEBUG] Ignoring event: delivered [2026-01-11 23:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ4Q0M2RkZGNDc4Q0U3OTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ4Q0M2RkZGNDc4Q0U3OTMwAA==\",\"timestamp\":\"1768156010\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:56+05:30"} [2026-01-11 23:56:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ4Q0M2RkZGNDc4Q0U3OTMwAA== [2026-01-11 23:56:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "493bda2f3d3a44f99f96e50d9094ac8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyMzYwQ0EzMjk3OUE5NjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyMzYwQ0EzMjk3OUE5NjQ2AA==\",\"timestamp\":\"1768156015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:57+05:30"} [2026-01-11 23:56:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyMzYwQ0EzMjk3OUE5NjQ2AA== [2026-01-11 23:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyMzYwQ0EzMjk3OUE5NjQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyMzYwQ0EzMjk3OUE5NjQ2AA==\",\"timestamp\":\"1768156015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:56:57+05:30"} [2026-01-11 23:56:57] [DEBUG] Ignoring event: delivered [2026-01-11 23:57:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:27:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0Qzg4QkRCQzdFQUE3RjcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0Qzg4QkRCQzdFQUE3RjcxAA==", "timestamp": "1768156020", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:57:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:57:02] [INFO] Sending instructions to 917202000200 [2026-01-11 23:57:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:57:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:57:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6157bfad54d34a07a52a0031e15f732e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:57:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0Qzg4QkRCQzdFQUE3RjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0Qzg4QkRCQzdFQUE3RjcxAA==\",\"timestamp\":\"1768156020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:03+05:30"} [2026-01-11 23:57:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0Qzg4QkRCQzdFQUE3RjcxAA== [2026-01-11 23:57:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0Qzg4QkRCQzdFQUE3RjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc0Qzg4QkRCQzdFQUE3RjcxAA==\",\"timestamp\":\"1768156020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:03+05:30"} [2026-01-11 23:57:04] [DEBUG] Ignoring event: delivered [2026-01-11 23:57:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:27:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGQjQ2QUJDMzM3NDZFQjlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGQjQ2QUJDMzM3NDZFQjlFAA==", "timestamp": "1768156025", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:57:07] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:57:07] [INFO] Sending instructions to 917202000200 [2026-01-11 23:57:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:57:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:57:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abadfe89c1ac4783a413dded6c8f6e9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:57:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGQjQ2QUJDMzM3NDZFQjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGQjQ2QUJDMzM3NDZFQjlFAA==\",\"timestamp\":\"1768156025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:08+05:30"} [2026-01-11 23:57:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGQjQ2QUJDMzM3NDZFQjlFAA== [2026-01-11 23:57:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGQjQ2QUJDMzM3NDZFQjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VGQjQ2QUJDMzM3NDZFQjlFAA==\",\"timestamp\":\"1768156025\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:08+05:30"} [2026-01-11 23:57:08] [DEBUG] Ignoring event: delivered [2026-01-11 23:57:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:27:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxOTZBQTNGRUFERTQ3QTdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxOTZBQTNGRUFERTQ3QTdDAA==", "timestamp": "1768156031", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:57:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:57:13] [INFO] Sending instructions to 917202000200 [2026-01-11 23:57:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:57:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:57:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1dabdabe22dc41ebb0625d1c9f9dc155", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:57:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxOTZBQTNGRUFERTQ3QTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxOTZBQTNGRUFERTQ3QTdDAA==\",\"timestamp\":\"1768156031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:14+05:30"} [2026-01-11 23:57:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxOTZBQTNGRUFERTQ3QTdDAA== [2026-01-11 23:57:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxOTZBQTNGRUFERTQ3QTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYxOTZBQTNGRUFERTQ3QTdDAA==\",\"timestamp\":\"1768156031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:14+05:30"} [2026-01-11 23:57:15] [DEBUG] Ignoring event: delivered [2026-01-11 23:57:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:27:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIxRTNGMTE2MkM5QTVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIxRTNGMTE2MkM5QTVBAA==", "timestamp": "1768156066", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:57:48] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:57:48] [INFO] Sending instructions to 917202000200 [2026-01-11 23:57:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:57:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:57:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2d05cf340574ae8a9e1119fdbfa83d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:57:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIxRTNGMTE2MkM5QTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIxRTNGMTE2MkM5QTVBAA==\",\"timestamp\":\"1768156066\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:50+05:30"} [2026-01-11 23:57:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIxRTNGMTE2MkM5QTVBAA== [2026-01-11 23:57:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIxRTNGMTE2MkM5QTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIxRTNGMTE2MkM5QTVBAA==\",\"timestamp\":\"1768156066\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:50+05:30"} [2026-01-11 23:57:51] [DEBUG] Ignoring event: delivered [2026-01-11 23:57:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:27:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5OTA3N0JFNTM3MTk3NjMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5OTA3N0JFNTM3MTk3NjMxAA==", "timestamp": "1768156071", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:57:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:57:53] [INFO] Sending instructions to 917202000200 [2026-01-11 23:57:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:57:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:57:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f52392cf0fd4863b72976e24fc7bbc5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:57:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5OTA3N0JFNTM3MTk3NjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5OTA3N0JFNTM3MTk3NjMxAA==\",\"timestamp\":\"1768156071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:55+05:30"} [2026-01-11 23:57:56] [DEBUG] Ignoring event: delivered [2026-01-11 23:57:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:57:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5OTA3N0JFNTM3MTk3NjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5OTA3N0JFNTM3MTk3NjMxAA==\",\"timestamp\":\"1768156071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:57:55+05:30"} [2026-01-11 23:57:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5OTA3N0JFNTM3MTk3NjMxAA== [2026-01-11 23:58:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:28:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NDVEQTM4NTYzNTkyREE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NDVEQTM4NTYzNTkyREE1AA==", "timestamp": "1768156107", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:58:29] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:58:29] [INFO] Sending instructions to 917202000200 [2026-01-11 23:58:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:58:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:58:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f4a44d79bce45eb9ed0a594083a2b9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:58:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:28:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2OEFGNTI2QTlBMDc1QkY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2OEFGNTI2QTlBMDc1QkY0AA==", "timestamp": "1768156112", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:58:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:58:33] [INFO] Sending instructions to 917202000200 [2026-01-11 23:58:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:58:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:58:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94bf8757b55a488ca9459536e279c01c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:58:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NDVEQTM4NTYzNTkyREE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NDVEQTM4NTYzNTkyREE1AA==\",\"timestamp\":\"1768156107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:58:33+05:30"} [2026-01-11 23:58:35] [DEBUG] Ignoring event: delivered [2026-01-11 23:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:58:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NDVEQTM4NTYzNTkyREE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NDVEQTM4NTYzNTkyREE1AA==\",\"timestamp\":\"1768156107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:58:34+05:30"} [2026-01-11 23:58:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI0NDVEQTM4NTYzNTkyREE1AA== [2026-01-11 23:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:58:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2OEFGNTI2QTlBMDc1QkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2OEFGNTI2QTlBMDc1QkY0AA==\",\"timestamp\":\"1768156112\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:58:34+05:30"} [2026-01-11 23:58:35] [DEBUG] Ignoring event: delivered [2026-01-11 23:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:58:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2OEFGNTI2QTlBMDc1QkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2OEFGNTI2QTlBMDc1QkY0AA==\",\"timestamp\":\"1768156112\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:58:34+05:30"} [2026-01-11 23:58:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE2OEFGNTI2QTlBMDc1QkY0AA== [2026-01-11 23:58:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:28:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3NDQzQThDOTYwMTlBN0NCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3NDQzQThDOTYwMTlBN0NCAA==", "timestamp": "1768156117", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:58:39] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:58:39] [INFO] Sending instructions to 917202000200 [2026-01-11 23:58:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:58:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:58:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27a2b602f08c4f3d8ba71b0e51c57101", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:58:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:58:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3NDQzQThDOTYwMTlBN0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3NDQzQThDOTYwMTlBN0NCAA==\",\"timestamp\":\"1768156117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:58:41+05:30"} [2026-01-11 23:58:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3NDQzQThDOTYwMTlBN0NCAA== [2026-01-11 23:58:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:58:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3NDQzQThDOTYwMTlBN0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk3NDQzQThDOTYwMTlBN0NCAA==\",\"timestamp\":\"1768156117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:58:41+05:30"} [2026-01-11 23:58:41] [DEBUG] Ignoring event: delivered [2026-01-11 23:58:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:28:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3Qzk3M0VDQkU5Q0M2QTgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3Qzk3M0VDQkU5Q0M2QTgwAA==", "timestamp": "1768156122", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:58:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:58:43] [INFO] Sending instructions to 917202000200 [2026-01-11 23:58:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:58:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:58:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f027039d7674da18a0527405beab196", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:58:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:58:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3Qzk3M0VDQkU5Q0M2QTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3Qzk3M0VDQkU5Q0M2QTgwAA==\",\"timestamp\":\"1768156122\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:58:44+05:30"} [2026-01-11 23:58:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3Qzk3M0VDQkU5Q0M2QTgwAA== [2026-01-11 23:58:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:58:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3Qzk3M0VDQkU5Q0M2QTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3Qzk3M0VDQkU5Q0M2QTgwAA==\",\"timestamp\":\"1768156122\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:58:44+05:30"} [2026-01-11 23:58:45] [DEBUG] Ignoring event: delivered [2026-01-11 23:59:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:29:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDRUI3REE1QUNFN0U0NEY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDRUI3REE1QUNFN0U0NEY0AA==", "timestamp": "1768156157", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:59:19] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:59:19] [INFO] Sending instructions to 917202000200 [2026-01-11 23:59:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:59:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:59:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de266bab80544a178a3a6c4e783806d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:59:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:59:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDRUI3REE1QUNFN0U0NEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDRUI3REE1QUNFN0U0NEY0AA==\",\"timestamp\":\"1768156157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:59:21+05:30"} [2026-01-11 23:59:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDRUI3REE1QUNFN0U0NEY0AA== [2026-01-11 23:59:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:59:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDRUI3REE1QUNFN0U0NEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlDRUI3REE1QUNFN0U0NEY0AA==\",\"timestamp\":\"1768156157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:59:21+05:30"} [2026-01-11 23:59:22] [DEBUG] Ignoring event: delivered [2026-01-11 23:59:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:29:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1MjFFNzlGOUVGOERFNkIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1MjFFNzlGOUVGOERFNkIzAA==", "timestamp": "1768156162", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:59:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-11 23:59:23] [INFO] Sending instructions to 917202000200 [2026-01-11 23:59:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:59:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:59:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dff5707a9ec4477d943b525f08a3398f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:59:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:59:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1MjFFNzlGOUVGOERFNkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1MjFFNzlGOUVGOERFNkIzAA==\",\"timestamp\":\"1768156162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:59:26+05:30"} [2026-01-11 23:59:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1MjFFNzlGOUVGOERFNkIzAA== [2026-01-11 23:59:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:59:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1MjFFNzlGOUVGOERFNkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1MjFFNzlGOUVGOERFNkIzAA==\",\"timestamp\":\"1768156162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-11T23:59:26+05:30"} [2026-01-11 23:59:28] [DEBUG] Ignoring event: delivered [2026-01-11 23:59:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-11 18:29:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQ0ZENjFBMzcxQzkxMzdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQ0ZENjFBMzcxQzkxMzdDAA==", "timestamp": "1768156166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-11 23:59:28] [INFO] Processing message from 917202000200: API Failure [2026-01-11 23:59:28] [INFO] Sending instructions to 917202000200 [2026-01-11 23:59:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-11 23:59:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-11 23:59:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65f90b7176da49bfa86f812a1ad636c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-11 23:59:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQ0ZENjFBMzcxQzkxMzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQ0ZENjFBMzcxQzkxMzdDAA==\",\"timestamp\":\"1768156166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:59:32+05:30"} [2026-01-11 23:59:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQ0ZENjFBMzcxQzkxMzdDAA== [2026-01-11 23:59:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-11T23:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQ0ZENjFBMzcxQzkxMzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQ0ZENjFBMzcxQzkxMzdDAA==\",\"timestamp\":\"1768156166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-11T23:59:32+05:30"} [2026-01-11 23:59:33] [DEBUG] Ignoring event: delivered